USER manUal 2014 - Pace International
Contents
1. Prepare to Ship Once the smartbox is fully configured and is operating as expected remove the power supplies and use the chassis box to ship the unit Install on Customer Site At the customer site connect the smartbox to satellite feeds power sources Internet connection Then scan for local channels and set up Welcome Channel Program Guide and other channels NOTE To ensure the most current software download including the latest features and functionality set up and test the smartbox just before it is due to be set up on the customer site oe CHAPTER 2 ASSEMBLE HARDWARE smartboxes use semiconductors that can be damaged by electrostatic discharge ESD When handling smartbox components care must be taken to prevent damage Damage due to improper handling Is not covered by warranty WARNING The following precautions must be taken whenever handling bare circuitry this includes removing and or inserting blades into the chassis Do not open the protective conductive packaging until you read the following instructions and are at an anti static work station Use a conductive wrist strap attached to a stable earth ground Use an antistatic mat to cover your work surface Always discharge yourself by touching a grounded bare metal surface or antistatic mat before picking up an ESD sensitive electronic component Install Chassis and Power Supplies 1 Remove the chassis power supplies blades and filler plate2. 2 Connect the QAM blade output port to the cable plant If the smartbox contains multiple output cards e g QAM and NTSC use an external combiner to combine their signals on a single coax cable 3 Screw the cellular antenna into the SMA connector on the front right of the smartbox Ss 14 CHAPTER 3 ESTABLISH COMMUNICATION WITH smartbox Connect smartbox to Ethernet 1 Connect an Ethernet cable between the port labeled Data 1 located to the right of the DISH logo on the front of the smartbox and an Ethernet port on a router or computer Fans 4 Ethernet Ports Cellular Modem Antenna 4 LNBF Ports Power Supplies Ground Use Slots 1 12 for Receiver Blades Use Slots 13 16 for DAM and Blank Filler Plates Blades or Blank Filler Plates Figure 5 smartbox Components 2 Plug the smartbox power supply into an uninterruptible power supply UPS providing AC power The system powers on and self boots Four LED indicators located next to the satellite ports on the front of chassis blink during boot LED s turn solid green when boot up is complete if adequate satellite power level is detected For backplane V 0 0 62 or higher System boot may take up to 5 minutes 15 Configure Network Set up network settings to enable communication between the computer and the smartbox NOTE Depending on the version of Windows on your network the path to configure the connection may vary slightly Configuring an IP address
3. O Features Configurations Blades Chassis Temperature Software Admin Alarms Logging HD over Coax DRM Proldiom Output QAM Output IP Blade Current Version Downloaded Version Status Smartbox Test Slot 2 255 1 112 255 1 112 Blade is up to date Slot 7 2551 112 255 1 112 Blade is up to date Slot 9 255 1 112 255 1 112 Blade is up to date Slot 14 255 1 112 255 1 112 Blade is up to date Backplane 0 0 62 0 0 62 Backplane is up to date Configuration Check for update now Time to check update 500PM w Time to reboot after update 600PM w Status No update available Apply Undo Figure 15 Update Software 2 Click Check for update now a No update available the message No update available appears no reboot is needed The smartbox is ready to be authorized b Update is available the system downloads the software and a message appears next to Status New software is ready Please reboot the system The software update will take at least 25 minutes c When complete click the Admin tab and select Reboot System When the reboot is completed the smartbox is ready to be authorized NOTES Use the options Time to check update and Time to reboot after update to set up automatic updates Click Apply to confirm The Configuration drop down box also contains the Check for update only option select it and then click Check for update now if you wish only to see if an update i
4. transcoder module held with two screws Figure 1 Mounting Hardware Transcoder Module to Receiver Blade 3 Align the connector on the transcoder module with the connector on the host blade See Figure 2 Gently press down until the connection Is secure Do not force the connectors Forcing the connectors can damage the connector pins 4 Insert the remaining screws from the back side of receiver blade into the standoffs and gently tighten 5 Return to step 3 in the previous section to complete the installation of blades fOoOD0000000 snes Ol Mie eheLohehehelehele v to 1 en lus sum G II UN o PA GET ma k A e E D e 4 E WO PCA JIN PGA Rx DG pi A k Fr ES P3 33 ff nN H eee T o e ha bed E Ra MEUN OI AA MIKE oe i sialo O bh x ss DIO ET ni A LKE dE w Aw d Lei SOR SE Ga Ma a a d ER gE o d c52 c53 ge a c gt e R Ud inn Ph Im Hitt plist A P6 TO 2022 001576 Ni Figure 2 Satellite Receiver Blade with Transcoder Module Attached With Four Screws Mount Power Inserter and Connect Input Output Cables to Power Inserter An external power source and in line surge protector s must be installed on the coax line s between the smartbox and the satellite s LNBF The recommended solution is to use a DISH 4 port high capacity power inserter with built in surge protection DNO05050 This is only for situations where t
5. washbowIl kitchen sink laundry tub in a wet basement or near a swimming pool Accessories Do not place this product on an unstable cart stand tripod bracket or table The product may fall causing serious injury to a child or adult and serious damage to the appliance Elevated Operating Ambient If installed in a closed or multi unit rack assembly the operating ambient temperature of the rack environment may be greater than room ambient Therefore consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature 50 C Reduced Air Flow Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of the equipment is not compromised Lightning For added protection during a lightning storm or when it is left unattended or unused for long periods of time the unit should be disconnected from the power source Power Lines An outside antenna system should not be located in the vicinity of overhead power lines or other electric light or power circuits where it can fall into such power lines or circuits When installing an outside antenna system extreme care should be taken to keep from touching power lines or circuits contact with them may be fatal Object and Liquid Entry Never push objects of any kind through openings into this product as they may touch dangerous voltage points or short out parts that could re
6. 2 0 7 0 Msps 128 1 Annex B 12 17 Annex A C Channel Plans EIA HRC IRC Manual Output Frequency 125 Hz Accuracy Output Level 45 dBmV effective pre combined output power Output Level Flatness 45 to 864 MHz 1 dB 45 to 1003 MHz 2 dB Output Return Loss gt 11 dB ee A0 REGULATORY COMPLIANCE North America Emissions FCC This device complies with Part 15 of the FCC rules Operation of this device is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Safety UL and CSA UL 60950 1 R 2011 12 CAN CSA C22 2 No 60950 1 A1 201 1 Europe The smartbox was tested according to the requirements of the EMC Directive 89 336 EEC and Low Voltage directive 73 23 eec and complies with all the requirements for the CE mark The smartbox is production monitored by Tuv SUD America and may bear the TUV CUE mark EMC EN55022 2010 Class B EN55024 2010 Class B EN61000 4 2 2009 EN61000 4 3 2006 EN61000 4 4 2004 EN61000 4 5 2006 EN61000 4 6 2009 EN61000 4 11 2004 Safety TUV EN 60950 1 2006 A11 A12 2011 d sh
7. 323629 326 36 523629 309 19 52362966392 07 2362977 149 5 2362977319 29 2362966551 68 52362966348 63 Figure 10 Sample csv File Authorization List 3 Upload the list to Salesforce and fill out the activation form for processing For assistance contact your Area Sales Manager ASM Authorization 100 If the system completes the authorization process without error the donut on the Configurations tab turns a solid color The color is specific to the particular authorization set Once authorization is complete a list of enabled features blade slot numbers and serial numbers appear on the Configurations tab in the Features and Blades columns Information regarding Authentication of ProCams pairing of smart cards and smart card status can now be viewed on the Blades tab Click Details on the Blades tab to review this blade specific information Additional details related to blades ProCams and smart cards are also found here To accept this configuration 1 Click the donut 2 Click Apply A color bar matching the donut appears in the New field and represents the most recent configuration ee 20 Authorization Less than 100 lf authorization fails for a blade a second color representing the failed blade s displays on the donut See figure 11 Configurations Blades Chassis Temperature Software Admin Alarms Logging HD over Coax Svcetam DRM Proldiom pen O t QAM utput Q Disable All Out
8. FULLY INSERTED TO PREVENT BLADE EXPOSURE Read Instructions All safety and operating instructions should be read before the appliance is operated Retain Instructions The safety and operating instructions should be retained for future reference Heed Warnings All warnings on the appliance should be adhered to Reliable Earthing Reliable earthing of rack mounted equipment should be maintained Particular attention should be given to supply connections other than direct connections to the branch circuit e g use of power strips Power Sources This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supplied to your home consult your appliance dealer or local power company Power Cord Protection Power supply cords should be routed so they are not likely to be walked on or pinched by items placed on or against them Pay particular attention to cords and plugs convenience receptacles and the point where they exit from the appliance Follow Instructions All operating and user instructions should be followed Cleaning Unplug this appliance from the wall outlet before cleaning Use a damp cloth for cleaning Do not use liquid cleaners or aerosol cleansers Do Not Use Attachments Use of attachments not recommended by the manufacturer may cause hazards Water and Moisture Do not use this product near water for example near a bathtub
9. blade should not be configured using the auto output option but rather should be configured specifying specific QAM blades 3 System can support up to two welcome channels IP Input streams 4 System must have at least one satellite receiver blade to operate 5 Systems using more than one ATSC receiver blade must be connected to a single shared antenna 33 CHAPTER 18 FEATURE ENABLING CODES The control of incoming satellite data is handled by the following product enabling features DRM Pro ldiom allows the output of video with Zenith Pro ldiom DRM encryption In order to use this DRM a one time licensing fee per chassis will be charged to the account DRM Verimatrix allows the output of video with Verimatrix DRM encryption In order to use this DRM a licensed Verimatrix key server is needed DRM Digital Upgrade allows the output of the Dish QAM mode of operations for use with DISH receivers at each television EPG Enable allows the output of a scrolling channel guide over IP QAM or analog Please note there is a monthly cost that will be charged to the account for this feature HD Over Coax allows the output of video with HD Over Coax Watermarking There are programming restrictions when using this output format Output IP enables the unit to output an IP signal using data ports 2 4 or an installed media server blade This code needs to be used in conjunction with DRM Output Analog enables the unit to output an anal
10. is usually initiated through the Windows Control Panel and the Network option 1 Open the Control Panel then the Network option 2 Double click Local Area Connection The Local Area Connection Properties window opens 3 Check Internet Protocol TCP IP and click Properties See figure 6 The Internet Protocol TCP IP Properties window appears Local Area Connection Properties Local Area a EM Intel R 82566MM Gigabit Network C Connection Status This connection uses the following items SENE dE File and Printer Sharing for Microsoft Networks Speed G05 Packet Scheduler Intemet Protocol TCP IP Uninstal Description Transmission Control Protocol Intemet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Show icon in notification area when connected Notify me when this connection has limited or no connectivity Figure 6 Configure Network Select Internet Protocol TCP IP ee 16 Local Area Connection Properties Properties Connection Status Duration You can get IP settings assigned automatically if your network supports Speed this capability Otherwise you need to ask your network administrator for speed the appropriate IP settings Obtain an IF address automatically ai Use the following IP address Obtain DNS server address automatically fe Use the following DNS server addresses PeferedONSee
11. on a daily basis See figure 20 Click Start Program Data Update for an immediate update or Select a time from the drop down box for the Guide information to be automatically updated each day confirm the time by clicking Apply NOTE Lowest priority service will be removed during update if no tuners are available Configurations Apply Automatically Update At 5 30am e Update Now Start Program Data Update Status Last update completed successfully Figure 20 Update Program Guide Channel Information CHAPTER 11 SOAK TEST AND PREPARE TO SHIP Soak Test Once the smartbox has been assembled allow it to run from 24 to 48 hours At the end of the run perform a functional test to ensure all components are functioning as they should be Prepare to Ship Once the soak test has been completed the unit is ready to be disassembled and packed for shipping to the customer site 1 Unplug power sources LNBF cables and data cables Package cables to include in box 2 Remove power supplies from the chassis CAUTION These must be shipped outside the chassis Leaving them in the chassis could damage the smartbox power supply or backplane 3 Remove antenna from SMA connector wrap it securely 4 Re pack chassis In original box 5 Add cables power supplies cellular antenna and other accessories as needed CHAPTER 12 INSTALL ON CUSTOMER SITE The following table includes a high level punch list of tasks
12. technician to perform safety checks to determine that the product Is in proper operating conditions Mechanical Loading The IPQ PRO 12 is designed to be rack mounted in a standard EIA 19 inch width telecommunications rack Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading Outdoor Antenna Grounding Before attempting to install this product be sure the antenna or cable system is grounded so as to provide some protection against voltage surges and built up static charges a Use No 10 AWG 5 3mm copper No 8 AWG 8 4mm aluminum No 7 AWG 10mm copper clad steel or bronze wire or larger as ground wire b Secure antenna lead in and ground wires to house with stand off insulators spaced from 4 feet 1 22m to 6 feet 1 83m apart c Mount antenna discharge unit as close as possible to where lead in enters house d A driven rod may be used as the grounding electrode where other types of electrode systems do not exist Refer to the National Electrical Code ANSI NFPA 70 1984 for information e Use jumper wire not smaller than No 6 AWG 13 3mm copper or equivalent when a separate antenna grounding electrode is used Circuit Overloading Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply wiring Appropriate co
13. 110 0 146 Yes 2 110 Yes 0 149 Yes 3 110 Yes 0 148 Yes 4 110 Yes 0 147 Yes 5 119 No 0 0 Yes 6 129 0 129 Yes D 119 No 0 0 Yes 8 110 Yes 0 147 Yes 195 granted 215 granted Figure 13 Locked Tuners 23 CHAPTER 6 SCAN FOR SPOT BEAMS Scanning for spot beams allows the smartbox to pick up local and regional satellite channels use when moving from one DMA to another 1 Click the Chassis tab 2 Click Start Spot Beam Scan The status of the configuration appears to the right of the Apply and Undo buttons the status changes from Ready to Complete to Ready O EA Configurations Blades Chassis Temperature Software Admin Alarms Logging HD over Coax DRM Proldiom Output QAM Output IP Serial Number LALPFY00039J Enable Satellite Rx Power Smartbox Test Part Number DN004168 Sat 1 oO 64 dBm Sat 2 119 31 dBm Sat 3 110 30 dBm Model Number Sat 4 wi 129 37 dBm Serial Number MEID Apply Undo Ready Received Signal Strength Start Spot Beam Scan Ready Fan RPM 1 2548 RPM Data 1 Control Interface 2 2498 RPM Data 2 Disabled Vv 3 2506 RPM Data 3 Disabled vV Set Data 4 Disabled Ke 5 8544 RPM Apply Undo Figure 14 Start Spot Beam Scan ee 24 CHAPTER 7 UPDATE THE smartbox SOFTWARE Before configuring the smartbox execute the following steps to ensure that the smartbox software is up to date 1 Select Install update when available from the Configuration drop down box See figure 15
14. 5 8 Channel ATSC Receiver EE 35 16 Channel RE OR E EE 35 24 Channel Analog NTSC TV EE 35 FOME SUDO EE 35 Chassis Spare Fan Assembly E 35 Power Supply Spare Fan Assembly E 35 Single Blade Filler Plate santa Ei e Uai e SS Sar 35 Weder 35 CHAPTER 21 Technical Specifications eege 36 Fower e ie e EE 36 Chassis Assembly ee e EE 37 POW Cl Supply Oe EE 38 BREET 39 Satellite Receiver Blade E 39 ATG IRCCCIVE Bade ee 39 Transcoder e tel IT 40 ELE 40 REGULATORY COMPLIANCE EE 41 IMPORTANT SAFETY INFORMATION To ensure proper installation and operation take a moment to read this guide before proceeding with the installation If you have any questions or comments please contact your dealer The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating instructions accompanying the appliance TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE DO NOT OPEN THE CABINET REFER SERVICING TO QUALIFIED PERSONNEL ONLY CAUTION TO PREVENT ELECTRIC SHOCK DO NOT USE THE POLARIZED PLUG WITH AN EXTENSION CORD RECEPTACLE OR OTHER OUTLET UNLESS ALL THE BLADES CAN BE
15. EE anna 21 CHAPTER 5 Enable Satellites and Verify That Tuners Locke 22 CHAPTER 6 Scan for Spot Beans Age eegen 24 CHAPTER 7 Update the smartbox Software cceccec cece enn nnn rennet es 25 CHAPTER 8 Specify Content Interface Port 26 CHAPTER 9 Scan Services Map Services cccccceece etree eee eee enn een nents 27 EE esposos sa E EE 27 QAM Configuration E 27 IP orean RE ie le EE WEE 28 BD o Gio o ME 28 Ada IP TODO Se ett ee Sd oT re er er er eT 28 CHAPTER 10 Set Up a Program Guide cncusvsxcessaveensteestonbrowertaetidauneusetevaawoivonesreebsnmmoancedte 29 Configure Program Guide Output eege 30 Configure Update Time for the Guide Channel 31 CHAPTER 11 Soak Test and Prepare to Ship c serrana 31 DOAR TES ee ee ee ee ee ee re eer ee ee errs 31 dee MID EE 31 CHAPTER 12 Install on Customer Gite 32 CHAPTER 13 Status Warnings and EE 32 CHAPTER 14 Reshipping smartboxeSs TEE 33 CHAPTER 15 Klee 33 CHAPTER 16 Warranty Information and Return Authorization ccccceeee eens eee cnet eee eeaeeeaeenaennes 33 CHAPTER 17 Sysiem EE REN dee 33 CHAPTER 18 Feature Enabling Codes 34 CHAPTER 19 ATSC Diagnostic Information gasperin EE Ae RE e 34 CHAPTER 20 Hardware Component Descriptions cccecee cece ener eee eee ene teat naeeneenaes 35 TS IO CHASSIS tape cis ee sence E g entre E a na are RO cent csaaian 35 8 Channel Satellite Receiver Blade scene prriipon tas ttrt rrr rn rnnr nrnna 35 Iranscoder ee TE 3
16. actions and references to assist you in setting up a smartbox on a customer site The instructions are very similar to an initial installation with the exception of not having to sync software versions for mixed blades The list also assumes that software was updated during testing on the integration site and is up to date However software should be checked to ensure that it is the latest version TASK ACTION REFERENCE ER EE Follow guidelines for installation Chapter 2 Assemble Hardware smartbox and connections Establish software connection Set up TCP IP connection and login EE a E SADS CONNEC HONANI smartbox Blades Tab gt Verify tuners have locked for Chapter 5 Enable Satellites and Verify Verify tuners lock each blade That Tuners Lock Discover spot beams Chassis Tab gt Start Spot Beam Scan Chapter RES esmo RS no Rem Satellites Services Tab gt Scan for Satellite Services Scan for satellite services Chapter 9 Scan Services Map Services Configure Satellite Services Services Tab gt Scan for ATSC Services Scan for ATSC services Chapter 9 Scan Services Map Services Configure ATSC Services CHAPTER 13 STATUS WARNINGS AND FAULTS Log history data is provided by the smartbox The user interface for log history provides the following commands Clear System Logs and Attempt to Clear Alarm smartbox alarm messages are triggered by the following events A feature has been enabled disabled and a corresponding configurati
17. am Guide can be assigned to one output or multiple outputs like any other service From the Services tab 1 Click the Details down arrow to the right of the Guide See figure 19 2 Select an output type QAM or IP Stream 3 Enter the output number 4 Enter the virtual channel number for the Guide if applicable 5 Click Apply NOTE When configuring outputs for the Guide be sure to check the Virtual Channel Number box or the channel will be excluded from the Program Guide Status Source Name QAM Channel NTSC Channel IP Stream Virtual Channel Details Guide Program Guide 118 1 32 vs Apply Undo Changes Status Enable Type Output Output Blade Format Encryption Priority Remove 4 a APEG 2 H 26 eras Q QAM v 118 1 Auto Y MPEG 2 H 264 Clear VUN Add IP Input Virtual Channel Number 32 Add another Output Scan for Satellite Services IP Welcom2 224 1 1 1 10011 120 1 34 E Scan for ATSC Services IP Welcome 224 1 1 1 10010 119 1 33 k Remove All Services LA ATSC Antenna 5 2 gs Status Enable Type Output Output Blade Format Encryption Priority Remove Satellite Services 260 R QAM e Auto MPEG 2 H 264 e Clear e geg Off Air Services 55 Virtual Channel Number Add another Output Services with error 0 Figure 19 Guide Output Options ee 20 Configure Update Time for the Guide Channel The Guide channel s information can be updated immediately after adding new information or it can be set to update
18. annel This option allows the user to incorporate Welcome Channels and other IP inputs in the services list NOTE One or more of the smartbox data ports 2 4 need to be configured as a content interface port Refer to Chapter 8 Click the Add IP Input button and define the following variables Multicast Address Port UDP port number Name Limited to seven characters Description Limited to thirty characters Enable Checked Output Type QAM Output Desired QAM Channel QAM channel 2 to 155 subchannel 1 to 3 i e 10 1 Output Blade Select Auto or blade number m 28 The Program Guide is a scrolling guide that includes a list of services and programs available to viewers See figure 18 H d ish Guide TODAY 1 30 6 00p e 6 30p EDOp 30p 6 00p B 30p Foodlography Foodlography Throwdown with SYMon s Supper The Fabulous Buying and Selling Extreme Homes House Hunters King of Dirt King of Dirt The Vanilla ice Pr The Vanilla Ice Pr 30 Minute Meals Barefoot Contes Paula s Home Co Ann Rule s Everything She Ever Wanted Wife Swap Grey s Anatomy Wife Swap Futurama t s Always Sunny South Park Tosh O Tosh O The Nanny The Nanny Golden Girls Bonanza NCIS Figure 18 DISH Program Guide Configure Program Guide Output Options The options for managing the Program Guide are accessed on the Service tab where the Guide appears as a Source like other services The Progr
19. des can be configured in any combination considering there are no inherent capacity limitations in the smartbox architecture 3 Operational Modes All modes of operation in smartbox are enabled via DISH feature enabling codes Unlike other third party devices which have been historically used with DISH receivers the outputs for smartbox must be authorized or they will not function Site Requirements All sites must provide the following 1 Satellite dish es and LNB s installed with power inserters cables and peaked Typical satellite orbitals 61 5 72 7 and 77 degrees on East Coast 110 119 and 129 degrees on West Coast 118 7 degrees for International Mixing and matching Is not allowed DISH 4 port high capacity power inserter surge protector DNO05050 An alternative is a DPP 44 multi dish switch with a DPP 44 power inserter and TSS 2400 coaxial surge protectors 2 Nine inches of clearance above the smartbox chassis for cooling airflow exhaust 3 External terrestrial antennas installed and cabled to receive local channels for installations needing off air ATSC sources 4 Internet connectivity via Ethernet cable and or cellular modem connectivity via antenna mounted on the smartbox 5 120 V AC power for smartbox power supplies and power inserters 6 Ability to maintain ambient air temperature around smartbox between O and 50 C 32 122 F for system cooling 7 Ability to maintain non condensing relative hum
20. erent sources satellite OTA ATSC etc Options are provided to map the services to output channels to set up a Welcome Channel and a Program Guide Scan for Services 1 Click the Services tab on the smartbox Home page 2 Click Scan for Satellite Services under Actions The system checks to see what services are available and populates the Source and Name columns with services channels that are available for configuration Close the information message when the scan is complete 3 Click Scan for ATSC Services if ATSC blade is installed Close the information message when the scan Is complete Status Source Name QAM Channel NTSC Channel IP Stream Details LA ATSC Antenna 69 2 x Apply ver COZI TV 39 2 v Se et COZY TV 4 2 e v Quick Add ac CUSTOM 3 11 112 2 i S Add IP Input atsc CUSTOM 3 13 111 3 x Scan for Satellite Services ATSC CUSTOM 3 24 111 1 i hd Scan for ATSC Services ars CUSTOM 4 13 112 3 x Remove All Services ATSC CUSTOM 4 31 110 1 E w ars CUSTOM 5 13 110 2 x asc CUSTOM 5 38 110 3 x Satellite Services 312 as CUSTOM 8 24 gien p EER eee ver KNSD HD 39 1 v Services with error 0 asc KPBS HD 15 1 112 1 S Figure 17 Scan for Satellite Services Scan for ATSC Services 4 Click the down arrow under Details to view a services configuration details 5 Configure the channel service as needed Sample configurations for QAM and IP St
21. he LNBF is within 100 feet of the smartbox An alternative solution is to use a DISH DPP 44 switch and Tru Spec TSS 2400 coaxial surge protectors Both options are detailed below DISH 4 Port High Capacity Power Inserter DN005050 1 Securely mount a DISH 4 port high capacity power inserter surge protector DNO05050 to an appropriate wall or surface 2 Connect cables from the LNBFs to ports 1 2 3 4 as needed these are marked TO DISH on the power inserter 3 Connect corresponding ports 1 2 3 4 marked TO smartbox on the power inserter to the Sat 1 2 3 4 connectors on the front of the smartbox 4 Connect the supplied AC adapter to the 18V DC power port on the power inserter 5 Plug the AC adapter into a power source CAUTION For cable runs of greater than 100 feet additional amplification and amperage may be required Connect LNBFs from satellites to TO DISH Ports 1 4 Four Port High Capacity Power Inserter with Surge Protection DN005050 SMARTBOK Connec er adaptor Connect TO SMARTBOX Ports 1 4 to Sat 1 Sat 2 Sat 3 to 18 VDC connector and Sat 4 connectors on front of smartbox Figure 3 DISH 4 Port High Capacity Power Inserter with Surge Protection 13 DPP 44 Switch A DISH DPP 44 may also be used to provide power to the LNBF It should be mounted on the coax line between the smartbox and the LNBF Additionally Tru Spec TSS 2400 coaxial in line surge protectors are recommended This
22. idity around the smartbox between 5 to 95 8 Site plan schema for mapping services to plant carrier frequencies eC 8 Installation Overview The following is an overview of the process of assembling testing and delivering the smartbox to a customer site Subsequent chapters contain detailed step by step instructions Follow the information flow of the chapters to ensure a successful setup of the smartbox hardware and software Assemble Hardware Install blades connect cables connect power supplies and power Establish Communication with smartbox Connect to network and login Enable Satellites and Verify Tuners Lock Discover satellites and check that the tuners have locked properly Scan for Spot Beams Use the Start Spot Beam Scan feature to locate local channels Update Software and Reboot System Download the latest version of software from the satellite Verify Software Version Check that the download completed successfully Authorize Authorize your smartbox with DISH so that you are able to receive programming Scan for Services Use the features Scan for Satellite Services and Scan for ATSC Services to identify services authorized for the smartbox Configure Configure the services for output Perform Soak Test Allow the smartbox to run for between 24 and 48 hours Perform a functional test at the end of the soak to ensure all components are functioning as they should be
23. mponent Number of Heat i Sinks Satellite Receiver Blades ATSC Receiver Blades QAM Blades Transcoder Modules If a part is missing contact DISH for a replacement 2 Plan the distribution of the blades across the smartbox chassis Arrange them as follows a Slots 1 12 are allocated for satellite and ATSC receiver blades NOTE Every smartbox must have at least one satellite receiver blade to operate b Slots 13 16 are allocated for output blades QAM c Blades should be distributed as evenly as possible across the slots This ensures optimal airflow through the chassis d Refer to the next section if transcoder modules need to be mounted on blades Then return to this section and complete steps 3 and 4 3 Install the blades according to the distribution plan a Slide each blade into the appropriate slot rails ensure the SMP bullet connects with the backplane b Finger tighten screws on front of blades to secure in chassis 4 Install blank filler plates in remaining open slots Finger tighten screws to secure to chassis 1 Place the host blade on a flat static free surface with the component side up 2 Remove the transcoder module from the antistatic bag The module is shipped with four screws 4 40 X 125 PAN SS and four hex standoffs STDF F F 156 X 1875 HEX 4 40 mounted on it Additional screws for attaching the receiver blade to the module are shipped with the board Standoff between blade and
24. nput Voltage 90 264 Vac Input Frequency 47 64 Hz Special Features N 1 Redundant Hot swap High efficiency 91 230 Vac 50 load Variable speed smart fans 600W delivered over O 50 C LED Indicator for Power Supply We Status LED LED Status Conditions Assumes two or more power supplies DC AC present and ON No problems and power supply is on Vo 12V Over current over temperature This is a Warning condition Satellite Receiver Blade Dimensions H x W x D 7 5 x 0 9 x 14 5 30W pic Satellite Channels 8 transponders and or 8 programs ass Smboifutos nemme Fa sk ienee 172 876 21 8 4 4 5 576 87 ano DT Tork 25 28 04 576 870 0710 Fa sk inereave 172 276 814 576 78 Fer sk nieve 218 04 45 516 80 Wetter asi Optional Modules mansa ATSC Receiver Blade 39 Transcoder Module Dimensions H x W x D 6 0 x 0 8 x 4 5 30W Typical Conversions Supported MPEG 4 to MPEG 4 H 264 either HD or SD with lower output bit rate transrating with no format conversion MPEG 4 H 264 to MPEG 2 either HD or SD with no format Conversion MPEG 2 to MPEG 4 H 264 either HD or SD with no format Conversion MPEG 2 or MPEG 4 HD H 264 to MPEG 2 SD with format conversion to 4801 with no cropping QAM 16 Blade 16 channels 2 24 to 8 05 MHz Modulation ITU T J 83 Annex A C 16QAM 320AM 64QAM 128QAM or 256QAM ITU T J 83B Annex B 64 256QAM QAM Symbol Rate
25. nsideration of equipment nameplate ratings should be used when addressing this concern Grounding Example from National Electrical Code EXAMPLE OF ANTENNA GROUNDING ACCORDING TO NATIONAL ELECTRICAL CODE INSTALCTIONS CONTAINED IN ARTICLE 61 KK AND TELEVISION EQUIPMEN POUND e ve a EN E LS Ee POWER SERVICE GROUNDING ING JUMPER TO EXTERNAL ANTENNA TERMINALS OF PRODUCT GROUND WIRE GROUND CLAMPS ANTENNA GROUNDING ELECTRODE INTO THE EARTH ELECTRODE SYSTEM Inte Kr metal wein ipe 7 CHAPTER 1 INTRODUCTION TO smartbox Thank you for purchasing a DISH smartbox smartbox is designed to be a revolutionary product for use in bulk video distribution applications smartbox is much more than a commercial satellite receiver it is a highly integrated video distribution platform smartbox is designed from the ground up to operate in a 24 7 365 environment Furthermore smartbox is designed to be highly flexible by providing multiple operating modes that can be enabled simultaneously There are three functional concepts that are important to understand about smartbox 1 Signal Reception smartbox uses a single common set of assets to receive DISH satellite signals The satellite receiver blades then output TV channels or transponders to the backplane in the chassis for distribution by one or more signal output blades 2 Signal Output Multiple options for video output are available These various output bla
26. og signal using an installed NTSC TV blade Output QAM enables the unit to output a QAM signal using an installed QAM blade This code needs to be used in conjunction with Digital Rights Management DRM For any questions regarding pricing or available feature options please see your area sales manager CHAPTER 19 ATSC DIAGNOSTIC INFORMATION If an ATSC channel is not coming through check the diagnostic information for the ATSC blade 1 Click the Blades tab 2 Click the down arrow under Details for the ATSC card 3 Verify the following RSSI Received Signal Strength Indicator Low RSSI indicates the antenna is not tuned correctly In the event of a low RSSI the smartbox may not be able to lock to a service 75 is the lowest value for which the software will assign a service to a tuner Tuner Lock and Demod Lock Both Tuner and Demod must be locked in order to receive data from a station Demod SNR Demod Signal to Noise Ratio This value indicates a signal to noise ratio for the individual tuner Higher is better Above 5 Is good RS Uncorrected Reed Solomon Errors When the signal is weak there may be a lot of RS errors Each error causes a drop of at least one packet of data and usually results in deteriorated picture or sound Zero is good more than a few Indicates problems ee 24 CHAPTER 20 HARDWARE COMPONENT DESCRIPTIONS 16 Slot Chassis Each chassis can hold up to 16 blades The chassis comes equipped with 2 hot
27. on change has occurred A blade has been installed or removed Status of blade chassis or power supply has changed smartbox is unable to connect to cellular network Any change in software download status Blades have been disabled for power temperature reasons Change in service status Change in transponder status Low High input signal level warnings satellite input number ATSC channel number Tuner s not locked slot number and tuner number Services not authorized to descramble Input absent on configured IP input data port number Over temperature warning fault Fan fault including fan number Power supply fault including power supply slot CO 32 CHAPTER 14 RESHIPPING smartboxes 1 Unplug and remove power supplies 2 Remove cellular antenna 3 Remove all cables from satellite ports and data ports 4 Re pack in original shipping materials 5 Contact DISH for information on how to return components for repair or replacement CHAPTER 15 TECHNICAL NOTES Blades and power supplies are hot swappable However after swapping any blade a software download and system authorization may need to be executed CHAPTER 16 WARRANTY INFORMATION AND RETURN AUTHORIZATION Information about product warranty and the return authorization process can be found on the retailer care site CHAPTER 17 SYSTEM LIMITATIONS 1 Satellite at 121 is not supported 2 Systems using more than QAM
28. ovided Use it to replace the original chassis fan in the event of failure Power Supply Spare Fan Assembly The spare power supply fan Is intended for replacement in case of failure Single Blade Filler Plate Single blade filler plates are used to cover unused slots in the chassis All slots need to contain either a blade or a filler plate for the smartbox to function Power Supply Filler Plate One power supply filler plate is included with each chassis The power supply filler plate is used to cover an unused power supply slot in the chassis 35 CHAPTER 21 TECHNICAL SPECIFICATIONS Power Consumption The smartbox chassis allows for up to three power supplies to be installed The power supplies are load sharing and provide auto sensing backup for a failed supply Each power supply can deliver 600W over the entire smartbox operating temperature range The total power consumption for blade configurations that support typical applications is less than 600W meaning two power supplies provide 1 1 redundancy The estimated power consumption for each blade is provided in the table below dower Watts Chassis Assemby 00 Transcoder Sub Module QAM48 Blade QAM96 Blade NTSC Modulator Blade Example power consumption for FTG configuration with 16 QAM outputs and 40 services 1 Chassis Assembly 1x90W 90W 5 Satellite Receiver Blades 8 services each 5 x 30W 150W 1 QAM16 Blade 1x25W 25W Total smartbox DC power consump
29. puts Unit Name Apply Output IP Smartbox Test Apply Refresh Generate Authorization List Current New Features Blades HD over Coax Slot 2 LALPSY00029J DRM Proldiom Slot A LALPSY00001J Output QAM Slot 7 LALPSY00002J Output IP Slot 11 LALPSY00008K Smartbox Test Figure 11 Authorization Less than 100 If this happens check for appropriate signal levels and signal quality at the inputs to smartbox If all specifications for signal level and quality are met contact DISH Support to assist you Follow the steps below to confirm the configuration of the authorized components 1 Click the part of the donut representing the authorized components 2 Click Apply to confirm the configuration to be used by your smartbox A color bar matching the authorized part of the donut appears in the New field CHAPTER 5 ENABLE SATELLITES AND VERIFY LOCKED TUNERS 1 Click the Chassis tab See figure 12 te ees Configurations Blades Chassis Temperature Software Admin Alarms Logging HD over Coax DRM Proldiom Output QAM Output IP Serial Number LALPFY00039J Enable Satellite Rx Power a a Part Number DN004168 Sat 1 O 64 dBm Sat 2 C 119 31 dBm Sat 3 w 110 30 dBm Model Number R Sat 4 Wi 129 37 dBm Serial Number MEID Apply Undo Ready Received Signal Strength Start Spot Beam Scan Ready Fan RPM 1 2548 RPM Data 1 Control Interface 2 2497 RPM Data 2 3 2506 RPM Data 3 SE Data 4 5 8544 RPM Apply Undo Figure 12 Chas
30. ream are addressed in the following sections When finished click the Apply button upper left of the page In a few minutes the channels become available for viewing TV must be programmed for new channels QAM Configuration Enable Checked Type QAM Output Desired QAM Channel QAM channel 2 to 155 subchannel 1 to 3 i e 10 1 Output Blade Auto Format MPEG 2 H 264 Encryption Desired Encryption i e Pro ldiom 27 IP Stream Configuration Enable Checked Type IP Output Desired IP Port i e 224 0 0 1 7000 Not an Option Format MPEG 2 H 264 Encryption Desired encryption e Pro ldiom Quick Add The Quick Add option allows the operator to add a service that was not added when scanning for services However some service numbers may not be authorized for smartbox To add a service click the Quick Add button on the Services tab then define the following Enable Checked Input Type Select Satellite or Off Air ATSC Service Number Enter the service number Output Type Select QAM or IP Stream Output QAM channel 2 to 155 subchannel 1 to 3 i e 10 1 IP Stream Desired IP Port Le 994 0 0 1 7000 e Output Blade Auto default Format MPEG 2 H 264 default Encryption Desired encryption De Pro ldiom Then click Add and the new service appears In the list Add IP Input Including Welcome Ch
31. s available Critical Software Downloads Infrequently critical software upgrades may be necessary These will take place automatically and a forced reboot of the smartbox will occur at the time specified in Time to reboot after update field 25 CHAPTER 8 SPECIFY CONTENT INTERFACE PORT In order to output IP content one or more of the smartbox data ports 2 4 need to be configured as a content interface port See figure 16 1 Click the Chassis tab 2 Locate the list of data ports on the right side of the window 3 Click the drop down box next to the desired data port and select Content Interface 4 Click Apply Set up all the data ports needed ERR Configurations Blades Chassis Temperature Software Admin Alarms Logging HD over Coax DRM Proldiom Output QAM Output IP Serial Number LALPFY00039J Enable Satellite Rx Power Sat 2 119 31 dBm Sat 3 110 29 dBm Model Number x Sat4 129 37 dBm Serial Number MEID Apply Undo Ready Received Signal Strength Start Spot Beam Scan Ready Fan RPM 1 2548 RPM Control Interface 2 2498 RPM Disabled v 3 2508 RPM Content Interface zs 4 2623 RPM 5 8517 RPM Figure 16 Data Port Content Interface n 26 CHAPTER 9 SCAN SERVICES MAP SERVICES The contents of the Services Source Name list depend on the input to the smartbox and the services authorized by DISH The options found on the Services tab provide the mechanisms for receiving services from diff
32. s from the shipping boxes Save the boxes and packing material for future use NOTE Refer to the chapter on reshipping smartboxes for details on disassembling and packing a smartbox for shipment 2 Install the chassis in a 19 inch rack or a wall mount or position it on a desk or table top All connections are on the front of the smartbox The path of the air flow is through the front of the unit and out the top of the unit CAUTION The chassis requires at least 9 inches of clearance above the chassis fans to ensure adequate airflow DO NOT block the top or front of the chassis CAUTION Ambient air temperature must be kept between O and 50 C 32 122 F to provide adequate cooling for the system 3 Plug the power supplies into the chassis WARNING Ensure the chassis is connected to an earth ground use the ground screw next to the ground symbol 77 on the chassis Refer to Important Safety Instructions at the beginning of this manual for specific information related to proper grounding ee 10 Inspect Distribute and Install Blades 1 Inspect each blade prior to installation a Verify that each satellite receiver blade has an SMP bullet connects blade to backplane b Verify that each satellite receiver blade has one smart card loaded in each of its two ProCams c Verify that heat sinks are in place on all blades and transcoder modules The table below identifies the number of heat sinks for each component Co
33. sis Tab 2 Under L Band Inputs click the check boxes in the Enable column Check a box for each satellite connected to the smartbox satellite inputs Sat ports 1 4 NOTE If your smartbox has an earlier version of software the Enable column may display drop down boxes instead of check boxes 22 3 Click Apply A message regarding disruption of satellite services appears Click OK Cancel allows you to stop the process Wait for the system to configure the satellite inputs The status of the configuration appears to the right of the Apply and Undo buttons the status changes from Ready to Complete to Ready 4 Check status of tuners a Click the Blades tab b Click the down arrow under Details for each satellite blade Details for the related blade appear c Verify that for each satellite receiver blade that one tuner in each set tuners 1 4 and tuners 5 8 is locked See figure 13 Examples of locked tuner pairs 1 and 5 4 and 5 2 and 7 If not locked return to the Chassis tab and verify that the satellites have been enabled and click Apply again Return to the Blades tab and verify 5 ERR Configurations Blades Chassis Temperature Software Admin Alarms Logging HD over Coax DRM Proldiom Slot Status Blade Type Enabled Serial Number Part Number Details Ven ae Aen 2 Satellite Receiver Yes LALPSY00029J DN003389 Output IP Smartbox Test Enable 7 Tuner Satellite Transponder L Band Locked CER SNR Enabled Service 1
34. smartbox USER MANUAL pr Celular Anor x or Satellite Satellite Satellite Satellite Satellite Receiver Receiver Receiver Receiver Receiver Enable O Enable O Enable O Enable O Enable ORI O ti Rx Cr Tuner O Tx Rx Orr O Tuner O Tuner O Tuner 2014 SERSIONIOD VERSION 1 01 TABLE OF CONTENTS important Saleh le al de re WEE 5 CHAPTER 1 Introduction to smartbox ugedeit 8 Se ET 8 JEM ie BEE 9 CHAPTER 2 Assemble Hardware deeg EE Ed Ed 10 Install Chassis and Power Supplies ccceccee cee ee nen nena nena 10 inspect RE Tele Install Blades cccrcepesnsanrc curses pare aa ad Ade psd Ends natas aeai 11 Mount Transcoder Modules 12 Mount Power Inserter and Connect Input Output Cables to Power Inserter eceeenee eee 13 DISH 4 Port High Capacity Power Inserter DNOO5050 cccccceceeeeeeeeeeeeeeeeeeeeeeeees 14 DPF GA SWUNG EE 14 Connect Cables to Connectors and Install Cellular Antenna 14 CHAPTER 3 Establish Communication with smartbox ccccccee eee eee eeeee sees eeeee eens eenneeaneranees 15 Connect smartbox to Ethernet s xsccvstsicvsceusacestatanseuseavetsavusandicasshtansceieagdipensebeliaetarduancoes 15 COMON E NEWI a et E EE ee EA A E EE EAE EE ee ee 16 LOGO it ie E EE 18 CHAPTER 4 Authorize the smartbox sssssssssssssssrrnnnnnnrrrrrrrrrrrrrrrrrrrsssssssrrrrrrrnnnnnrrrrrrrrnne 19 Anen 10090 NEE 20 Authorization Less Than 100 cece EE EEE EEE R
35. solution is only for situations where the LNBF ts within 100 feet of the smartbox CAUTION For cable runs of greater than 100 feet additional amplification and amperage may be required 1 Securely install the DPP 44 switch 2 Connect an earth ground wire to the grounding lug 3 Connect cabling from the LNBFs into the TO DISH ports of the DPP 44 4 Connect cabling from the TO ADDITIONAL SWITCH ports of the DPP 44 switch to TSS 2400 coaxial surge protectors 5 Connect the TSS 2400 coaxial surge protectors directly to the satellite connectors Sat 1 Sat2 etc on the front of the smartbox 6 Connect the DPP 44 power inserter into the bottom left F connector labeled for power insertion 7 Connect the DPP 44 power inserter to the power adapter and plug into 120V AC power 110 g ren ed gem gah Tss 2400 110 119 ep GUN K o Ze TSS 2400 1s rom e m ALUS ut que LNBF 12255 G lll TT i ga gt 1755 2400 129 smartbox Pow 3 Ka 118 7 gt gt gt se U Dog 7155 2400 118 7 Grounding Tru Spec Lug TSS 2400 Coaxial Surge Protector Figure 4 DPP 44 Power Inserter Switch and Coaxial Surge Protectors Connect Cables to Connectors and Install Cellular Antenna 1 Connect a cable from an external terrestrial antenna to the Antenna In connector on the front of the ATSC blade if installed If more than one ATSC blade is installed use a splitter to connect the cards
36. sult in a fire or electric shock Never spill liquid of any kind on the product Servicing Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltage or other hazards Refer all servicing to qualified service personnel Damage Requiring Service Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions a When the power supply cord or plug is damaged b If liquid has been spilled or objects have fallen into the product c If the product has been exposed to rain or water d If the product does not operate normally by following the operating instructions Adjust only those controls that are covered by the operating instructions An improper adjustment may result in damage and will often require extensive work by a qualified technician to restore the product to its normal operation e If the product has been dropped or the cabinet has been damaged f When the product exhibits a distinct change in performance this indicates a need for service Replacement Parts When replacement parts are required be sure the service technician has used replacement parts specified by the manufacturer or have the same characteristics as the original parts Unauthorized substitutes may result in fire electric shock or other hazards Safety Check Upon completion of any service or repairs to this product ask the service
37. swappable power supplies a power supply filler plate and a cellular modem for communication back to DISH 8 Channel Satellite Receiver Blade Each satellite receiver blade provides eight channels of satellite TV service via eight discrete tuners Each blade has two smart cards and two ProCams that are authorized in the same manner as a residential DISH receiver Transcoder Module Each transcoder module is a daughter card that can be plugged into either the satellite receiver blades or the ATSC receiver blades The transcoder module can be configured to convert video content from HD to HD from HD to SD from MPEG 2 to MPEG 4 H 264 and from MPEG 4 H 264 to MPEG 2 8 Channel ATSC Receiver Blade Each ATSC receiver blade provides up to eight programs from up to eight channels of digital over the air OTA TV service 16 Channel QAM Blade Each 16 channel QAM blade outputs digital audio video signals for distribution via standard CATV 5 1000 MHz coax infrastructure A maximum of 64 bulk MPEG 4 HD channels are supported DRM encoding may be added as needed The primary use of the 16 channel QAM blade is to deliver bulk programming in an FTG environment Power Supply Each power supply is hot swappable Two power supplies are included with each chassis one for power the other as backup An additional slot is available for additional redundancy or high power smartbox installations Chassis Spare Fan Assembly A spare fan assembly is pr
38. the authorization of the smartbox occurs automatically and is transparent to the user NOTE Authorization can take up to 24 hours The smartbox needs to remain powered on and locked to satellites 1 Click the Configurations tab For new installations there will be no information related to Features and Blades See figure 9 7 ee Features Configurations Blades Chassis Temperature Software Admin Alarms Logging HD over Coax DRM Proldiom System Control Configuration Output QAM Output IP Disable All Outputs Unit Name Doo Apply Smartbox Test A Tkaenatrizg j Authorization Apply Refresh Generate Authorization List New Features Blades HD over Coax Slot 2 LALPSY00029J DRM Proldiom Slot 7 LALPSY00002J Output Output IP Smartbox Test Figure 9 Configurations Tab 19 2 Click Generate Authorization List A comma separated values csv file is downloaded to your computer The file contains a list of the chassis number the blade serial numbers the receiver CAIDs and the smart card numbers See figure 10 1 2 E 4 5 6 Fi 8 9 Chassis Serial LALPFYOOO 71K LALPFYOOO 71K LALPFYOOO 1K LALPFYOOO 71K LALPFY0007 1K LALPFYOOO 1K LALPFYOOO 1K LALPFYOOO 1K LALPFYOOO 1K LALPFYOOO 1K LALPFYOOO 1K LALPFYOOO 71K B Serial Number LALPSYOOS13L CAID R1880252912 R1880253101 R1880253084 R1880251 96 R1880252910 R1880253094 R1880251916 R18s0251 7 75 D SmartCard 523629 150 58
39. tion 265W The 600W maximum power delivery for each power supply is specified for the DC power the supply can deliver to the smartbox The power numbers in the table above are for DC power consumption NOTE The actual power consumption of the smartbox will be roughly 10 greater due to normal power supply inefficiency and the operating temperature of the smartbox 36 Chassis Assembly Specifications Mechanical and Environmental Dimensions Hx W x D 8 7 x 17 6 x 15 8 compatible with 19 EIA rack 17 0 lbs incl 2 PS 1 PS cover no Filler Plates no Weight Blades Line Voltage 90 to 264 VAC 47 to 64 Hz Operating Temperature O 50 C 32 122 F non condensing Blade Options Satellite Inputs from LNB Number of Inputs 4 labeled Sat 1 thru Sat 4 Input Frequency L Band 950 2150 MHz Return Loss gt 15dB Satellite Input LED Indicators CS Network Interfaces Number of Inputs 4 labeled Data 1 through Data 4 Connections RJ 45 GbE Full Duplex Auto Negotiate Addressing Unicast Multicast IGMP v 1 2 83 Transport Protocol UDP IP IP Management HTTP TR 069 Local User Interface 37 Cellular Modem Antenna Interface Number of Connectors 1 labeled Cellular Antenna Input Sensitivity 105 dBm typical Cellular Modem LED Indicator Red Nosimmaidetecod Earth Ground Connection Number of Grounds 1 labeled with Ground Symbol Power Supply Module I
40. ver ee EE Figure 7 Internet Protocol TCP P Properties Enter IP Address 4 Select the option Use the following IP address and enter the IP address IP Address 10 100 200 100 Subnet Mask 255 255 255 0 Default Gateway 10 100 200 1 5 Click OK then Close to complete the setup and exit 17 Login to smartbox 1 Open a web browser Firefox and Chrome are recommended 2 Enter 10 100 200 10 in the URL The DISH smartbox Login page should appear See figure 8 If it does not verify that the IP address was set up correctly Login Contact Us Help d sh SMATBCN System Figure 8 Login Screen NOTE By default each smartbox is configured with the IP address IP Address 10 100 200 10 Subnet Mask 255 255 255 0 Default Gateway 10 100 200 1 DHCP client Disabled If the default address for the smartbox is changed be sure to document the new address for future access 3 Enter the default username and password Username username Password password 4 Click Login Note For security purposes once logged in click the Admin tab reset the username and password click Apply and record the new username and password ee 18 CHAPTER 4 AUTHORIZE THE smartbox Authorization of the smartbox is a simple process that entails generating a list of information related to the hardware components and providing this information to DISH Once received and processed by DISH
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