Owner`s Manual & Installation Guide
Contents
1. ee patos nee Then press NEXT Press and select aTime Period Occupied 1 Occupied 2 or Occupied 3 to edit TIP Occupied 2 will override Occupied 1 and Occupied 3 will override Occupied 1 amp 2 Ok ect Time Peric Mia Next Continued gt 13 Main Menu Buttons Schedule e Edit My Schedule Continued Adjust Mode StartTime StopTime and Heat and Cool Setpoints to desired settings TheTime Period May also be Enabled or Disabled Un check the enabled box forTime Periods you don t want to use Press DONE when finished Mode Heat and Cool Setpoints Enable Disable Time Period Start Time Stop Time When you are finished editing the time periods press S Review your program Press SAVE to keep your program Press EDIT to make further changes EDT Edit Save Choose your Mode and Heat and Cool setpoints for the Unoccupied period Press or the MODE Icon i On the Home Screen to select to Run or Stop Schedule 14 Main Menu Buttons Fan Settings Q tie Fan Settings e Fan Auto Auto gt Occupied Fan State Fan Purge OFF e Preoccupancy Purge Time 15 mins gt 15 Main Menu Buttons Fan Settings The fan may be set to run continuously during Heat Cool Auto and Occupied modes A Preoccupancy Fan Purge schedule may also be set JU Fan Settings Press to turn fan On to run continuously or Auto for fan to run only with hea2. High Resolution Touch Screen Digital Thermostat with Humidity Control Touch Col CAUTION Follow the Installation Instructions before proceeding Set the thermostat mode to OFF prior to changing settings in setup or restoring Factory Defaults FCC Compliance Statement This equipment has been tested and found to comply with the limits for an intentional radiator pursuant to Part 15 subpart C of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference in radio communications However there is no guarantee that the interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that of the receiver Consult the dealer or an experienced radio orTV technician for help Notice Only peripherals complying with FCC limits may be attached to this equipment Operation with no
3. 23 PREFERENGES eR 24 User Interface Themes ncc conor 25 Custom Wallpaper Heat Cool Indicator a Sound AL NU AASA ensures anai HUMIDITY ee RENE Humidification Settings enne 27 Dehumidification Settings ee 27 HOLIDAYS irme 28 Holiday Schedule On Off 29 Edit Holidays 29 Preset Holidays 31 SEGURITY scoren 2192 Auto Screenlock 33 Setpoint i MS ss reen 33 INFORMATION naaa ihi ierit 34 My Thermostat 35 View Runtime Graphs 35 Who to Call for Service 35 SETTINGS enne 36 Thermostat Name 40 Available Modes 40 SD Card Import and Export 40 Table of Contents GENERAL SETUP aaa aaa naci sna recta 40 Units F or C Language Smart Recovery On Off AUTOMATED DEMAND RESPONSE eene 42 INSTALLATION SETTINGS eren 56 Heat amp Cool Stages Heat amp Cool Stages Compressor Stages Aux Heat Stagjes aceti cict netta ERNE Timers amp Deadbands pa Heat Pump Settings Ha Heat Pump Lockout Enabled Disabled 58 Heat Pump Lockout Outdoor Temp ssss Aux Heat Lockout Enabled Disabled i Aux Heat Lockout Temp
4. If you have a Heating only system without Air Conditioning the Venstar thermostat will require 3 wires R 24Vac C 24Vac and W Heat Most systems that only have Heating use very simple thermostats that require 2 wires the R 24Vac and W Heat The Venstar thermostat requires 3 wires to the thermostat In this case an Add a Wire accessory will not work and it will be necessary to install another wire for the C 24Vac connection B If you have a single stage fossil fuel heater with air conditioning the Venstar model will require 5 wires for independent fan control They are R 24Vac C 24Vac W Heat Y Cooling and G Fan You may connect only 4 wires as instructed in the Making 4 Wires Work When 5 Wires Are Required section on page 75 If there are only 4 wires present that are connected to the existing thermostat there are at least 3 options available to connect the Venstar thermostat 1 Use the 4 wires as instructed in the Making 4 Wires Work When 5 Wires Are Required section on page 75 and note that the fan will only operate with a Heating or Cooling demand 2 Pull new thermostat wire from the HVAC equipment to the thermostat so that there are at least 5 wires available 3 Purchase and install a Venstar Add A Wire accessory C If you have a multi stage HVAC system comprised of a fossil fuel heater with air conditioning the Venstar thermostat will require the 5 wires mentioned above R C W Y G plus an
5. esee nnn AUX Output Settings 17 21 rone r netter tnnt Fan Off Delay Sensor Settings vd Control SENSON M Wired SENSO EREREEREEEEEEE ETT Calibrate Sensors Test Outputs Dealer Information Upgrade Firmware Delete Custom Images Calibrate Clock Reset to Factory Default Settings T Restart Tliermostal 5 rr rn rerit cei Table of Contents Setup 63 Local API 63 Secure API b4 SKYPORT 07 Account 07 EMERGENCY HEAT 1 2 DENDE ERR 68 COLORTOUCH ASSISTANT sesenta Installing the ColorTouch Assistant Software EX Uploading PhOtoS 2 aiunt en INSTALLATION INSTRUCTIONS sss 71 Remove amp Replace the Old Thermostat Wire Connections ecercre eere rna ntn nane Determining Your Existing Wiring and Equipment m Making 4 Wires Work When 5 Wires Are Required wild Making 5 Wires Work When 6 Wires Are Required 16 The ColorTouch Thermostat Backplate wit Explanation Of the Thermostat Dip Switches 18 Sample Wiring Diagrams eene 79 TROUBLESHOOTING rro tuere tiet trt e 81 INDEX M 82 Get To Know Your Thermostat Home Screen Indoor Humidity Reading
6. 5 photos Off or On Home Screen Info OFF Shows the mode setpoints and temperature after every 10 photos Off or On e Screensaver Preview Press this button to preview your screensaver operation before returning to the Home Screen After the preview press anywhere on the screen to return to the sub menu 18 i Main Menu Buttons Alerts View Current Alerts Reset Alerts Reset Air Filter Alert gt Reset UV Lamp Alert Reset Humidity Pad Alert i inder e Set Edit Reminders Service Call Reminder OFF Days Until Service Call 0 days B gt Air Filler Reminder OFF pe Set Max Filler Runtime 300 hrs gt Set Max Filter Days 0 days gt e UV Lamp Reminder OFF e Max UV Lamp Runtime 860 days Pip Humidity Pad Reminder OFF L e Set Max Hum Runtime 360 days gt Service Information Main Menu Buttons Alerts l The alerts let you know when your system needs service Alerts View and reset current service alerts here View Current Alerts Alerts will appear on the bottom bar of the Home Screen Press to view and reset current alerts Clear and reset current service alerts Set Edit Reminders Set service alert runtimes and turn reminders on or off Service Call Reminder OFF Days Until Service Call 0 days gt Air Filter Reminder OFF Set Max Filter Runtime 500 hrs Pi Set Max Filter D
7. Menu Buttons Information My Thermostat View Runtime Graphs e Who To Call For Service P 34 Main Menu Buttons Information This button contains valuable service and system runtime Information information My Thermostat View your thermostat dip switch settings equipment status runtimes and other settings View Runtime Graphs Track your system s runtime energy usage Last 7 Days Cooling z J e Press the information icon to learn more about each graph NOTE The runtime raphs are updated sa osha Days aboaling b at 12 00 AM each day e o m BN B5 BNG or Press anywhere on the screen to return to the submenu e Last 7 Days Override Press to view a graph of override runtime information e Delete Runtime Data gt Press to delete your current equipment runtime information Who To Call For Service gt Your service company s contact information is displayed here Main Menu Buttons Settings e Thermostat Name gt e Available Modes All Modes Including Auto Heat and Cool Heat Only Cool Only e SD Card Import Settings from SD Card Export Settings to SD Card e General Setup gt Fahrenheit Celsius e Language gt English I Spanish Espanol French Francais e Smart Recovery ON OFF i i e Automated Demand Response Bb e Installation Settings e Heat amp Cool Stages Availability depend
8. Outdoor Temperature Backlit ColorTouch Display If optional baha is used or connected to Skyport Drop Down Connectivity Symbol Sensor Button Comnectivity Symbol Table Not connected to Wi Fi Connected to local access point w IP address without Skyport enabled Connected to local access point w IP address but not yet connected to Skyport 4 Connected to Skyport Fan Button Mode Buttons Date amp Time Override Button Main Menu Screen Sub Menu Screen Sub Menu Scrolling LIRE IDE Buttons Buttons Indicates Options FSL ES Available edle Fon Settings Sereomerer 0 e LI mostol Name gt A EN RoS Treterences E ce me Available Modes an gt SD Card General Setup b v Menu Back Buttons Soo GN Button Buttons Home Button Get To Know Your Thermostat Dropdown Dashboard The Dropdown Dashboard displays temperature humidity and other readings It will also show the high and low readings of the day Wi Fi Drop Down Connection Dashboard Button Icon Connectivity Symbol Table Not connected toWi Fi Connected to local access point w IP address without Skyport enabled Connected to local access point w IP address but not yet connected to Skyport Connected to Skyport Dropdown Dashboard The contents of your Dashboard may vary Weather Display Outdoor Humidity 82 39 D 82 Day 1826 Press the HOME button to Room Outdoor return to
9. Turn the beep sound on or off Beep Sound Beep 1 gt Choose from different beep sounds 25 Main Menu Buttons Humidity Humidity Humidification Settings idi i oo Humidify with heat OFF Run fan w humidity demand OFF gt Humidify setpoint i gt Dehumidification Settings 26 Main Menu Buttons Humidity The Humidity feature allows the thermostat to control a humidifier or use your air conditioner Humidity to dehumidify the space IMPORTANT Aux Output Usage must be set for Hum or Dehum for these settings to take effect See AUX Output Settings on page 59 e Humidification Settings e Humidify setpoint 0 Jip Adjust Humidify setpoint 096 6096 e Humidify with heat OFF gt When this step is ON Humidify will only run with a demand for heat e Run fan when humidifying OFF gt When this step is ON the fan will run with a call for Humidification e Dehumidification Settings e Dehumidify setpoint 99 gt Adjust Dehumidify setpoint 25 99 e Run A C to dehumidify OFF gt When this step is ON the A C system will be used for Dehumidification e Maximum Overcool 0 gt This specifies how many degrees the A C system will run past the cool setpoint to satisfy a demand for Dehumidification 0 20 degrees F Reheat OFF This turns on electric strip heat during an A C to dehumidify demand to help maintain desired room temperatures Run
10. Wi Fi from initial start up When power is connected to the thermostat and it has not been configured to connect to a Wi Fi Access point the following message appears Wi Fi Set Up No Wi Fi access points are configured for your thermostat Would you like to set up one now EH K Select the access point you wish to connect to from the list Y Enter the password for the Wi Fi Access Point and press NEXT Select automatic setup and press NEXT When finished a dialog box will appear confirming the successful connection to the local Wi Fi Access Point Select OK then the Wi Fi status page will appear Upon closing of the Wi Fi status page you will be asked to join the thermostat to a Skyport account Select YES and follow the onscreen instructions to create a new Skyport account or to add the thermostat to an existing account 9 Quick Start Connect to Wi Fi from menus aasa 72 z Press MENU aes 72 za Press DOWN Press Wi Fi e Wi Fi Setup gt Press Wi Fi Setup Select the access point from the list that you want to connect to Enter the password for the Wi Fi Access Point and press NEXT Y Select automatic setup and press NEXT When finished a dialog box will appear confirming the successful connection to the local Wi Fi Access Point Select OK then the Wi Fi status page will appear Upon closing of the Wi Fi status page you will be asked to join the thermostat to a Skypor
11. and instructions to create an account and add the thermostat to the account 67 Main Menu Buttons Emergency Heat The Emergency Heat function 5 is only available if your thermostat is set to control a Heat Pump Emergency Heat To initiate the Emergency Heat feature Press the Emergency Heat button During Emergency Heat operation the thermostat will turn on the fan and auxiliary stages of heat when there is a demand for heat The 1st stage of heating and all stages of cooling will be unavailable To exit Emergency Heat press the Emergency Heat button Confirm Enable Emergency Heat Are you sure you want to turn on Emergency Heat The thermostat will lockout the compressor and only use your auxiliary heat source to satisfy a heat demand 68 The ColorTouch Assistant ColorTouch Assistant may be downloaded at no charge at www venstar com thermostats colortouch assistant New Thermostat Configuration Chick heen to start a new thermostat Earfiguraboe with the latest firmware Open Existing CTA Configuration Every time the user runs the ColorTouch Assistant software it automatically connects to Venstar ColorTouch website in the background and updates the software and firmware the operating system for ColorTouch at no cost The ColorTouch Assistant allows you to use your computer to e Upload photos for background and slideshow images e Upload dealer and service contact information and compan
12. e API Protocol http Press BACK to return to previous screen If a Secure API is required then select API Protocol e Local API OFF e API Protocol http P gt n e HTTPS c o o z ke oO e 2 a gt a o o ek o o 2 ct gt oO h 9 o 3 2 a o o m oO 3 i co Oo o oO c A Then select HTTPS and press BACK e HTTP 64 Main Menu Buttons Wi Fi Upon pressing BACK the screen will look like this e Local API OFF e API Protocol https gt Select Basic Auth User and enter the appropriate information on the screen below and press DONE to save 64 remaining D F fau dus fee eee La Lata ta mo Bie a Select Basic Auth Password as the next step eLocal API OFF gt e API Protocol https P e Basic Auth User gt 65 Del J PRESS Main Menu Buttons Wi Fi e Basic Auth Password gt Select Basic Auth Password and enter the appropriate information on the screen below and press DONE to save The last step is to turn the Local API on as shown below 66 Main Menu Buttons Skyport Skyport e Skyport Account p e Skyport Account Pressing this button will let you know if you are paired with a Skyport account If not then you may follow prompt
13. e Min Heat Cool Difference 2 p gt The minimum gap between Heat and Cool setpoints 0 6 deg F e Compressor Min OFF Time 5m gt None 1 minute or 5 minutes 56 Main Menu Buttons Settings e Installation Settings bp Continued Continued The Deadband is the number of degrees or minutes that the thermostat waits before it initiates the stages of heating or cooling 1st Stage Deadband Specifies the minimum temperature difference between the room temperature and the desired setpoint before the first stage of heating or cooling is allowed to turn on For example if the heat setpoint is 68 and the 1st Stage deadband is set to 2 degrees the room temperature will need to drop to 66 degrees before the heat turns on e Ist Stage Deadband o 1 6 deg F 2nd Stage Deadband e 2nd Stage Deadband o Number of degrees past 1st stage before 2nd stage turns on 0 10 deg F e 2nd Stage Timer 2mins Pip Number of minutes past 1st stage before 2nd stage turns on 0 60 mins The 2nd stage deadband must also be met e 2nd Stage Turnoff Point Deadband p gt Deadband or Setpoint e 3rd Stage Deadband e 4th Stage Deadband p The 3rd and 4th stage deadband settings have the same adjustable steps as 2nd stage deadband 57 Main Menu Buttons Settings Only available e Heat Pump Settings BEN when dip switch Pump operation Turns on Heat Pump Lockout e H
14. purchase to learn about changes to the thermostat after firmware release 4 04 Tres MUH SKYPORT2 i i Industry Industrie NAg FE eto Canada Canada 4295 FOR HOME OR OFFICE USE Glossary of Terms Auto Changeover A mode in which the thermostat will turn on the heating or cooling based on room temperature demand Cool Setpoint The warmest temperature that the space should rise to before cooling is turned on without regard to deadband Deadband The number of degrees the thermostat will wait once a setpoint has been reached before energizing heating or cooling Differential The forced temperature difference between the heat setpoint and the cool setpoint in Auto Mode Heat Setpoint The coolest temperature that the space should drop to before heating is turned on without regard to deadband Icon The word or symbol that appears on the thermostat display Mode The current operating condition of the thermostat i e Off Heat Cool Auto Non Programmable Thermostat A thermostat that does not have the capability of running Time Period Programming Override Changing the state from occupied to unoccupied or from unoccupied to occupied settings Programmable Thermostat A thermostat that has the capability of running Time Period Programming Temperature Swing Same as Deadband Time Period Programming A program that allows the thermostat to automatically adjust the heat setpoint and or the cool setpoint
15. the Home Screen Temp Temp 2 Get To Know Your Thermostat Care and Use of Your Thermostat Pencils pens and other sharp objects should never be used on your thermostat these may damage your touchscreen Only use your finger tip to press the touchscreen buttons Use a soft damp cloth to clean the screen DO NOT USE ABRASIVE CLEANERS OR CLEANERSTHAT CONTAIN SOLVENTS DO NOT SPRAY ANYTHING DIRECTLY ONTO THE THERMOSTAT Quick Start Temperature Modes amp Fan Selecting Your Desired Temperature and Mode p COOLER Press 774 or to adjust temperature Cool Setpoint The Heat or Cool Setpoint is the temperature the room has to reach before heating or cooling will turn on Fan Without regard to deadband cms or the MODE Icon Q HEAT will allow only heat operation COOL will allow only cool operation AUTO will allow both Heat and Cool operation OFF heating and cooling systems are turned off AUTO CHANGEOVER MODE Pressing the WARMER or COOLER buttons in Auto mode will adjust both the heat and cool setpoints simultaneously To adjust heat and cool setpoints individually choose HEAT mode to adjust the heat setpoint and COOL mode to adjust the cool setpoint then return to AUTO mode HEAT OR COOL MODE Pressing the WARMER or COOLER buttons in Heat or Cool mode will adjust only the heat or cool setpoints Using the Fan Button Press the FAN Icon Q sg FAN ON fan runs constantly even in OF
16. the touch feature for 15 seconds so the screen may be cleaned without altering any settings Use a soft cloth without solvents or abrasive cleaners e Touch Calibration Under normal circumstances the touchscreen should not need to be calibrated Touch and hold the center of the targets as they appear on the screen for 3 seconds Touch Screen Calibration Press FINISH when done When calibration is complete the thermostat will automatically restart and return to the Home Screen 23 Main Menu Buttons Preferences Preferences User Interface Themes p e Custom Wallpaper Pe e Heat Cool Indicator pe 24 Main Menu Buttons Preferences ae You may set the type of background that appears on the thermostat Preferences Home Screen e User Interface Themes ocean P This thermostat has several high quality background themes to choose from NOTE At 7pm the background will change to an evening scene At 7am it will return to a daytime scene Custom Wallpaper You may choose your own background image by selecting a photo that you have uploaded from an SD memory card Heat Cool Indicator You may choose an enhanced indicator of the current status of the HVAC equipment Heat Cool Indicator ON OFF RoomTemp Red Blue ON OFF e Taskbar Red White ON OFF Mode Status Red Blue ON OFF e Sound Options Beep OFF
17. A C to dehumidify must be set to ON and the GAS ELEC Dip Switch must be set to ELEC page 78 to access this feature e Dehumidify only when cooling ON gt Run dehumidification only when HVAC calls for A C 27 Main Menu Buttons Holidays e gt Holidays e Holiday Schedule OFF e Edit Holidays e Preset Holidays 28 Main Menu Buttons Holidays P rd The Holiday Schedule allows the ColorTouch Screen to follow a fully customizable preset weekly monthly and yearly holiday program The thermostat will Holidays stay in Unoccupied settings while Holiday is active Holiday Schedule OFF Press to turn Holiday Schedule On or Off Edit Holidays Start by selecting a Holiday You may continue to select more holidays or you can press the Repeat button for recurring holidays Pressing a selected holiday will deselect that holiday Using the Repeat Button Choose to repeat the holiday every week month or year Or press CANCEL to go back If you choose to repeat the holiday every week you will be prompted to confirm the day of the week to be repeated Using the Info Button Press the Info button to view how non holidays holidays and exceptions to repeating holidays will appear on the Holiday calendar Continued PB 29 Main Menu Buttons Holidays Edit Holidays p Continued Deselecting Holidays You may deselect a holiday simply by pressing on it Pres
18. ADR Event at 11 47 PASA OFFICE OVERRIDE MODE During an ADR event there will be a green leaf on the top bar This will be accompanied by associated text as shown below Thursday June 11 11 47 AM 76 LD BOLLE LIA 7 AUTO MODE ADR Event until A300 pA OFFICE OVERRIDE MODE Main Menu Buttons Settings If a Warmer or Cooler button is pressed during an active ADR event then the user is presented with this opt out screen Device Curtailed Your device setpoints are currently locked by a curtailment event Are you sure you want to opt out from the current event YES If a pricing triggered ADR event is enabled there will be a green leaf on the top bar along with the actual cost of energy This will be accompanied by associated text as shown below Thursday June 11 3 AUTO MODE 5045 Eod OFFICE OVERRIDE Main Menu Buttons Settings e nstallation Settings Heat amp Cool Stages hlc p Up to 2 Stages Cooling and 4 stages Heating Compressor Stages hic p gt Up to 2 compressors Only available when dip switch is set for e Aux Heat Stages hic p gt Heat Pump operation 0 to 2 stages of Aux Heating e Timers amp Deadbands e Cycles Per Hour op At 6 cycles per hour the HVAC unit will only be allowed to energize once every 10 minutes The Cycles Per Hour limit may be overridden and reset by pressing the WARMER or COOLER buttons 2 3 4 5 6 No Limit
19. All other wires will be connected such that the connections on each end of the individual wires match terminal designations For example Connect the yellow wire on the thermostat end to the Y terminal on the thermostat The yellow wire will be connected to the Y terminal on the HVAC equipment end also 76 Installation Instructions The Venstar ColorTouch Backplate To remove the thermostat backplate Using the Finger Pull Areas pull the front housing away from the backplate sg je Look for these tabs to locate the pull areas NOTE The backplate does not fully cover a full size vertical junction box The ACC WPLWH Venstar Wallplate or a single gang horizontally mounted junction box would be needed for that type of installation Front Housing Backplate add de Pull out with thumbs in these areas 3rd stage heat circuit R 24 VAC return Cc 24 VAC common SENSOR remote outdoor supply return sensor connections IMPORTANT This thermostat requires both R 24 VAC Return and C 24 VAC Common be connected to the backplate terminals 77 Installation Instructions Explanation of Thermostat Dip Switches Dip switches are located on the back of the thermostat GAS EL DI O 5r3 3 GAS Dp HP B ELEC GAS EL HP GAS EL HP This dip switch configures the thermostat to control a conventional gas electric
20. F Mode ON FAN AUTO fan only runs with a heating or cooling demand 4 FAN MODE Quick Start Override Using the Override Button NOTE Override may only be used when the thermostat is set to Program RUN or Holiday ON modes Override Unoccupied Operation During programmed unoccupied periods pressing the OVERRIDE button will force the thermostat into Occupied 1 settings When the OVERRIDE button is pressed a timer screen will appear and allow the user to choose from 30 minutes to up to 4 hours of override time To turn off the override timer press the OVERRIDE button and when the timer screen appears press CANCEL OVERRIDE Occupied Operation During programmed occupied periods pressing the OVERRIDE button will force the thermostat into an unoccupied period for the rest of the day During this forced unoccupied period the OVERRIDE button will operate as described above Holiday Operation During Holiday Mode pressing the OVERRIDE button will force the thermostat into Occupied 1 settings When the OVERRIDE button is pressed a timer screen will appear and allow the user to choose from 30 minutes to up to 4 hours of override time To turn off the override timer press the OVERRIDE button and when the timer screen appears press CANCEL OVERRIDE Quick Start Set Time amp Date NOTE When the thermostat is connected to a Skyport account theTime amp Date are automatically synchronized to the Skyport Cloud in
21. P Lockout Outdoor Temp 65 gt Heat Pump will not run below this temp 20 75 deg F e Aux Heat Lockout DISABLED gt Turns on Aux Heat Lockout e Aux Heat Lockout Temp 65 gt Aux Heat will not run above this temp 0 75 deg F GAS EL or HP dip switch must be set for HP and GAS or ELEC dip switch must be set for ELEC 58 Main Menu Buttons Settings Continued e AUX Output Settings Allows the W3 AUX output to be used for Heating Humidification or Dehumidification AUX output usage W3 p gt IMPORTANT Aux Output Usage must be set for Hum or Dehum before any settings will take effect in the Humidity Main Menu Pe Select the function of the thermostat AUX output emilia Hum Dehum AUX output usage AUX output polarity NO Pip The AUX Output polarity may be set for Normally Open or Normally Closed to accommodate different types of humidification and dehumidification equipment 59 Main Menu Buttons Settings Installation Settings B Continued e Fan Off Delay Os gt Runs the fan for a short time after Cooling or electric strip heat turns off to increase system efficiency 0 120 Secs e Sensor Settings e Control Sensor thermostat gt When a remote sensor is connected to the thermostat the user may choose which sensor source is used to measure room temperature e Thermostat sensor only e Remote Sensor only e Average remote thermostat W
22. Touch Calibration section of full user s manual page 23 SYMPTOM The display is blank CAUSE Lack of proper power REMEDY Make sure the power is on to the HVAC and that you have 24vac between R amp C SYMPTOM The air conditioning does not attempt to turn on CAUSE The cooling setpoint is set too high REMEDY Lower the cooling setpoint or lower the cooling set point limit See Setpoint Limits page 33 SYMPTOM The heating does not attempt to turn on CAUSE The heating setpoint is set too low REMEDY Raise the heating setpoint or raise the heating set point limit See Setpoint Limits page 33 SYMPTOM When controlling a residential heat pump and asking for cooling the heat comes on CAUSE The thermostat reversing valve dip switch is set for B REMEDY Set the reversing valve jumper for O SYMPTOM When calling for cooling both the heat and cool come on CAUSE The thermostat equipment dip switch is configured for HP and the HVAC unit is a Gas Electric REMEDY Set the equipment dip switch for Gas SYMPTOM Air handler control board fuse blows when thermostat is attached to backplate with power on but does not blow until the thermostat is placed onto the backplate CAUSE The Outdoor sensor and or sensor wiring is shorted REMEDY Check replace Outdoor sensor and or sensor wiring 81 Index Accessories 44 45 Active Brightness 20 Alerts 18 view current 18 reset 18 set edit reminders 18 S
23. additional wire for each additional stage of Heating or Cooling You may reduce the 5 wire requirement to 4 if you give up independent fan control following the instruction in the Making 4 Wires Work When 5 Wires Are Required section on page 75 or use the optional Add A Wire accessory 73 Installation Instructions If you have a heat pump without aux heat the Venstar model will require 5 wires R 24Vac C 24Vac W1 O B Reversing Value Y 1 Stage Compressor and G Fan If you are short 1 wire there are at least 3 options available to connect the Venstar thermostat 1 3 Use the available wires as instructed in the Making 4 Wires Work When 5 Wires Are Required section on page 75 and note that the fan will only operate with a Heating or Cooling demand Pull new thermostat wire from the HVAC equipment to the thermostat so that there are at least 5 wires available Purchase and install a Venstar Add A Wire accessory If you have a heat pump with aux heat the Venstar model will require 6 wires R 24Vac C 24Vac W1 O B Reversing Value Y 1 Stage Compressor W2 Aux Heat and G Fan If you are short 1 wire there are at least 3 options available to connect the Venstar thermostat T Use the available wires as instructed in the Making 5 Wires Work When 6 Wires Are Required section on page 76 and note that the fan will only operate with a Heating or Cooling demand Pull new thermostat wire fr
24. art at the manufacturer s sole option to replace any defective part will be provided without charge for the part itself provided the defective part is returned to the distributor through a qualified servicing dealer THIS WARRANTY DOES NOT INCLUDE LABOR OR OTHER COSTS incurred for diagnosing repairing removing installing shipping servicing or handling of either defective parts or replacement parts Such costs may be covered by a separate warranty provided by the installer THIS WARRANTY APPLIES ONLY TO PRODUCTS IN THEIR ORIGINAL INSTALLATION LOCATION AND BECOMES VOID UPON REINSTALLATION LIMITATIONS OF WARRANTIES ALL IMPLIED WARRANTIES INCLUDING IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE HEREBY LIMITED IN DURATION TO THE PERIOD FOR WHICHTHE LIMITED WARRANTY IS GIVEN SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SOTHE ABOVE MAY NOT APPLY TO YOU THE EXPRESSED WARRANTIES MADE IN THIS WARRANTY ARE EXCLUSIVE AND MAY NOT BE ALTERED ENLARGED OR CHANGED BY ANY DISTRIBUTOR DEALER OR OTHER PERSON WHATSOEVER ALL WORK UNDERTHE TERMS OF THIS WARRANTY SHALL BE PERFORMED DURING NORMAL WORKING HOURS ALL REPLACEMENT PARTS WHETHER NEW OR REMANUFACTURED ASSUME ASTHEIR WARRANTY PERIOD ONLY THE REMAINING TIME PERIOD OF THIS WARRANTY THE MANUFACTURER WILL NOT BE RESPONSIBLE FOR 1 Normal maintenance as outlined in the installation and servicing instructions or owner s manual
25. atch terminal designations For example Connect the yellow wire on the thermostat end to the Y terminal on the thermostat The yellow wire will be connected to the Y terminal on the HVAC equipment end also 75 Installation Instructions Making 5 Wires Work When 6 Wires Are Required If you have a system that requires 6 wires and you would like to install the Venstar thermostat using only 5 wires follow the directions below You will need a screwdriver along with a 3 long piece of thermostat wire to use as a jumper 1 2 NG AB Make sure the power is off Label and disconnect wires at the thermostat Please note the color and corresponding wire designator with each color For example The R wire is red and the W wire is white and so on You will need this information handy for the next step at the HVAC equipment At the HVAC equipment end of the thermostat wires usually at the furnace locate the terminals that the wires are attached to Remove the G wire from the terminal marked G Place the G wire on terminal C Place one end of the 3 long jumper on terminal G Place the other end of the 3 long jumper on terminal Y Please note that there will be more than 1 wire on terminal Y When connecting the wires to the Venstar thermostat note that the wire that was previously connected to the G terminal of the old thermostat will now be required to be connected to the C terminal on the Venstar thermostat
26. ays 300 days gt pase jo here UV Lamp Reminder OFF Set Max UV Lamp Runtime 300 days e Humidity Pad Reminder OFF Set Max Hum Runtime 300 days Service Information View your service company s contact information 20 Main Menu Buttons Display Display Set Idle Brightness pe e Set Dimmer Schedule Bb e Maintenance gt Screen Cleaning gt Touch Calibration 21 Main Menu Buttons Display The display brightness options may be adjusted in this menu Display Active Brightness 80 Pr You may select how bright the backlight is while the thermostat is active The display is active for 3 minutes after last touch it then goes Idle dle Brightness 30 Bo You may select how bright the backlight is while the thermostat is idle e Night Dimmer You may dim the brightness of the screen at night Auto Night Dimmer OFF The screen can be set to dim automatically at night Dimming the display can prolong the life of the backlight Set Idle Brightness 20 gt Set the screen brightness for the Night Dimmer When Night Dimmer is On the display will go idle 8 seconds after last touch e Set Dimmer Schedule gt Set the schedule for the Night Dimmer Main Menu Buttons Display Maintenance allows you to clean and calibrate the touch screen e Screen Cleaning Screen Cleaning Mode disables
27. based on the time of the day Same as Schedule Table of Contents GET TO KNOW YOUR THERMOSTAT Home SCIBETL siii tr rear a 1 Menu SCRE GINS sic aan 1 Dropdown Dashboard NAAN Aa 2 Care and Use of Your Thermostat essesseeeeeenennne 3 QUICK START Selecting Your Desired Temperature and Mode 4 Using the Fan Button once 4 Using the Override BUHODn aaah 5 Setting the Tima Date umaapi arum 6 Setting the TIME p a maam terrre aan 7 Setting the Dati mananamba 8 Daylight Savings Setup rnnt 8 Connecting to Win 2 32 anh 9 WiFi Set up Create a Skyport Account 10 MAIN MENU BUTTONS SOHEDUDE AA AA AA AAP View My Schedule Edit My Schedule FAN SERTINGS decet rei EEEE TE cote oa naanakan Fan On Off Auto E Occupied Fan State js iiis 16 Fan Purian a 16 Fan Purge Timer 16 SCREENSAVER lh Screensaver On Off 18 ScreensaverSetup 18 Screensaver Preview eseeesseseeeeeee ener nennt tntntnn 18 nidi ST CR 19 View Current Alerts 20 Reset Alerts 20 Set Edit Reminders sss sn 20 Service Information Who To Call For Service Table of Contents BIS PENN 21 Active Brightness 22 Idle Brightness 4 22 Night Dimmer s22 Maintenance
28. cluding automatic Daylight Savings adjustments Your time zone is selected in the Skyport web application e Start Schedule e Starts On nd gt e Month March gt e Stop Schedule gt e Ends On as p gt e Month November gt Quick Start Set Time amp Date Setting theTime Press MENU then BE to scroll down Press al Set Time amp Date e Set Current Time Press and to set the current time Press E X4 when finished 12 00 AM Choose For 12 hour AM PM clock e Use AM PM OFF For 24 hour clock Press E ESS when finished 7 Quick Start Set Time amp Date Setting the Date Press e Set Current Date 6 1 2013 kaa DI Press 4 or gt to set the current month and your Press the day on the calendar Su Mo Tu We Th Fr Sa 27 28 29 30 fa 2 3 Fa spep7z 8 9 5 GEL PEE DN ps py 20 2 22 25 24 25726 27 28 29 30 31 press ERE 1 2 3 4 5 46 7 when finished e Daylight Savings Setup ieee Time on or off Dayl Savings Time Adjust when Daylight S Savings Time begins e Start Schedule 2nd Adjust when Daylight gators OD Savings LIME enas Month March p gt Press Le Month owp after making a change Stop Schedule to a selection e Ends On st o Press e Day Sun p gt or the Home button e Month November gt when finished Quick Start Connect to Wi Fi Connect to
29. dd and remove thermostats notflcations Alerta View current alerts for this thermostat boe Schedule Modty your thermostat schedule a Thermostat Settings aen Changs your thermostat settings Delete Thermostat 45 Main Menu Buttons Settings e Automated Demand Response Utility and Program setup must be done at the Skyport Cloud Services account From the thermostat Home Screen press the Menu button then select Settings SD Card A General Setup Automated Demand Response gt Installation Settings v o BACK Settings e From the above screen the Automated Demand Response button is pressed ASQ M a Price Dependent Action Offset gt Event Max Cool Setpoint 5 Event Min Heat Setpoint 65 v 4 BACK ADR Options 6 By selecting ADR On the user can participate in ADR events triggered by their utility or price dependent events 46 Main Menu Buttons Settings FADO v a gt Price Dependent Action offset gt Event Max Cool Setpoint 85b Event Min Heat Setpoint 65 gt v ABACK ADR Options a Selecting the Price Dependent Action button allows the user to determine what action is taken when the price rises above the set threshold n Skip Event Observe Static Setpoints 4BACK Trigger Action 2 In the above example if the price threshold is excee
30. ded the thermostat will invoke the Offset Setpoints configured for an ADR event until the event is over Please note that the Threshold price may only be set in the Skyport Cloud Services account Selecting Skip Event will take no action when the set price threshold is exceeded 47 Main Menu Buttons Settings e ADR On Y A Price Dependent Action Offset gt Event Max Cool Setpoint 857 Event Min Heat Setpoint 65 gt v E LING ADR Options E 3 The user may limit the maximum Cooling Setpoint The thermostat will not allow cool setpoints above this value for any automated DR event S15 7 lt BACK Event Max Cool Setpoint 48 Main Menu Buttons Settings e ADR On SF A Price Dependent Action Offset gt Event Max Cool Setpoint 65 gt gt Event Min Heat Setpoint 65 gt v ADR Options The user may limit the minimum Heating Setpoint The thermostat will not allow heat setpoints below this value for any automated DR event 65 o BACK Event Min Heat Setpoint 49 Main Menu Buttons Settings Static Cool Setpoint 78 gt A Static Heat Setpoint 65 gt Cool Setpoint Offset 2 gt Heat Setpoint Offset 2 gt y BACK ADR Options a The user may adjust the ADR Cooling static Setpoint Static cool setpoint value for automated DR events 65 Static Cool Setpoint 50 Main Menu Buttons Settin
31. ee also Runtime API 62 63 Auto adjust temperature 4 changeover 4 fan 4 mode 4 Automated Demand Response 40 Auto Screenlock 30 Aux Heat Lockout 57 AUX Output Settings 58 Available Modes 38 B Reversing Valve 50 Backdrop 21 Backlight 20 Backplate 76 Balance Point 57 Beep 23 Buttons Back 1 Cooler 1 4 Fan 1 4 Home 1 Mode 1 4 Menu 1 6 Warmer 1 C 50 Calibration 22 81 Celsius 38 Choose Network 61 62 Cleaning 22 Clock Display 1 Setting 6 ColorTouch Assistant 38 Compressor Lockout 35 Cool 1st stage deadband see Deadband 2nd stage deadband see Deadband Minutes of runtime 32 Custom Wallpaper 23 Cycles Per Hour 35 Daylight Savings 7 Deadband 1st stage 55 2nd stage 55 82 3rd stage 55 4th stage 55 Dealer Information 33 37 60 Delay Fan off see Fan Time between stages see Time Delay Differential Heat and cool 54 Dimmer 20 21 Dip Switches 77 ELEC 77 electric heat 77 GAS EL 77 GAS 77 HP 77 heat pump 77 0 77 B 77 Disabled Buttons see Security Display 20 21 Electric Heating Aux heat 54 Dip switch setting 78 Lockout 57 Index Emergency Heat 67 Energy Watch Cool 29 Heat 29 Aux heat 29 Factory Defaults resetting 37 60 Fahrenheit 38 Fan button function see Buttons off time delay 36 on during heat see Electric Heat purge 16 runtime 15 2nd stage heat see Emergency Heat Gas Electric Furnace d
32. essor Cool or Heat G Fan w2 Aux Heat G Fan GAS EL ELM HP GAS EL IB HP o bam 5 o am e o GAS ELEG GAS MEM ELEC 6 Wire 1 Stage Cooling 2 Stage Heat Residential amp Commercial Heat Pump with O Reversing Valve R 24VAC Power C 24VAC Common W1 0 B Reversing Valve YI 1st Stage Compressor Cool or Heat 7 Wire 2 Stage Cooling 3 Stage Heat Residential amp Commercial Heat Pump with O Reversing Valve R 24VAC Power C 24VAC Common W1 0 B Reversing Valve W2 3rd Stage Heat YI 1st Stage Compressor Cool or Heat Y2 2nd Stage Compressor Cool or Heat G Fan GAS EL EJ HP o EHE B GAS i ELEC Number of Compressor Stages set to 2 8 Wire 2 Stage Cooling 4 Stage Heat Residential amp Commercial Heat Pump with O Reversing Valve R 24VAC Power C 24VAC Common W1 0 B Reversing Valve W2 3rd Stage Heat W3 4th Stage Heat YI 1st Stage Compressor Cool or Heat Y2 2nd Stage Compressor Cool or Heat G Fan GAS EL EJ HP o HEB P GAS ui ELEC Number of Compressor Stages set to 2 80 Troubleshooting SYMPTOM The thermostat touchscreen buttons are not responsive CAUSE The touchscreen is out of calibration REMEDY Remove the thermostat from the backplate Push the thermostat back onto the backplate while keeping your finger pressed firmly against the center of the touchscreen until the Calibration screen appears Re calibrate the touchscreen See
33. gs Static Cool Setpoint gs A Static Heat Setpoint 65 gt Cool Setpoint Offset 2 gt Heat Setpoint Offset 2 gt v ADR Options The user may adjust the ADR Heating static Setpoint Static heat setpoint value for automated DR events o KS 65 um BACK Static Heat Setpoint 51 Main Menu Buttons Settings Static Cool Setpoint 78 A Static Heat Setpoint 65 Cool Setpoint Offset 2 gt Heat Setpoint Offset 2 gt Y 4BACK ADR Options The user may adjust the ADR Cool offset During an ADR event the cooling setpoint will be adjusted by the amount of degrees configured in this step Cool setpoint offset applied for automated DR events DES i BACK Cool Setpoint Offset 52 Main Menu Buttons Settings Static Cool Setpoint 78 gt A Static Heat Setpoint 65 BP Cool Setpoint Offset 2 gt Heat Setpoint Offset 2 gt Y BACK ADR Options e The user may adjust the ADR Heat offset During an ADR event the heating setpoint will be adjusted by the amount of degrees configured in this step gt Heat setpoint offset applied for automated DR events DE ma Heat Setpoint Offset Main Menu Buttons Settings When an ADR event is pending and hasn t started yet there will be a yellow leaf on the top bar This will be accompanied by associated text as shown below Thursday June 11 9 4 SRUTO MODE
34. ight 18 viewing 18 32 84 Schedule turn on off 11 view 11 edit 11 Screen Cleaning 22 Screensaver turn on off 16 setup 16 preview 16 SD Card 38 2nd stage turn off temperature 35 Secure API 61 Security 30 Service alerts 18 19 information 19 32 Set Clock see Clock Setpoint balance point 40 cool 4 heat 4 limits 33 vacation 27 Settings 31 Simple Thermostat 39 Skyport Service 40 Smart Fan 14 Smart Recovery 34 39 Sound Options 23 Stages 34 54 Terminals see Backplate Test Outputs 59 Thermostat Sensor calibrate 59 Three Stage Heat 37 Themes 24 Time see Clock Timers 54 Time Delay compressor lockout 37 cycles per hour 37 1st stage to 2nd stage 38 2nd stage to 3rd stage 38 3rd stage to 4th stage 38 Time schedule see Schedule Touch Calibration 22 Upgrade Firmware 60 User Interface Themes 24 UV Light resetting 16 runtime see Runtime setting see Runtime Vacation 27 modes 29 schedule 29 setpoints 29 W1 71 W2 73 W3 76 Wallpaper 24 Warranty 86 Wiring 71 dual fuel 77 free cooling 56 80 gas electric 77 heat pump 73 Y1 50 Y2 50 85 Warranty One Year Warranty This Product is warranted to be free from defects in material and workmanship If it appears within one year from the date of original installation whether or not actual use begins on that date that the product does not meet this warranty a new or remanufactured p
35. including filter cleaning and or replacement and lubrication 2 Damage or repairs required as a consequence of faulty installation misapplication abuse improper servicing unauthorized alteration or improper operation 3 Failure to start due to voltage conditions blown fuses open circuit breakers or other damages due to the inadequacy or interruption of electrical service 4 Damage as a result of floods winds fires lightning accidents corrosive environments or other conditions beyond the control of the Manufacturer 5 Parts not supplied or designated by the Manufacturer or damages resulting from their use 6 Manufacturer products installed outside the continental U S A Alaska Hawaii and Canada 7 Electricity or fuel costs or increases in electricity or fuel costs for any reason whatsoever including additional or unusual use of supplemental electric heat 8 ANY SPECIAL INDIRECT OR CONSEQUENTIAL PROPERTY OR COMMERCIAL DAMAGE OF ANY NATURE WHATSOEVER Some states do not allow the exclusion of incidental or consequential damages so the above may not apply to you This warranty gives you specific legal rights and you may also have other rights which may vary from state to state Patents Issued amp Pending Printed on recycled paper P N 88 1091 Rev 1 06 15
36. ip switch 77 General Setup 39 Heat 1st stage deadband see Deadband emergency heat 67 minutes of runtime 33 2nd stage deadband see Deadband electric strip heat see Aux Heat minutes of runtime 33 3rd stage deadband see Deadband 4th stage deadband see Deadband timer 54 turnoff point 55 electric heat pump 57 mode 4 program see Schedule runtime see Runtime setpoint 4 Heat Cool Indicator 23 Heat Pump aux heat 37 40 aux heat lockout 36 emergency heat 67 heat pump lockout 36 57 dip switch setting 77 79 multi stage 37 40 Humidity 25 Humidification 26 Dehumidification 26 83 Idle Brightness 20 Information 32 Installation Settings 54 Installation 70 Keypad 31 38 Language 34 39 Lock see Security Logo 60 Index Main Menu 1 8 Maintenance 20 Manual changeover 57 cool 4 heat 4 Mode 1 4 Mode Restrictions 35 Morning Warm up see Smart Recovery MultiStage Operation 72 Network Password 61 62 Night Dimmer 20 Non Programmable Thermostat ii O Reversing Valve 50 Off Mode 4 Override 1 5 Outdoor calibrate 59 high and low temp 1 sensor 36 59 80 viewing temp 1 Passcode 30 31 Photos 24 60 68 Preferences 23 24 69 Program daily schedule 12 Reset alert messages 18 thermostat settings see Factory Defaults runtime fan filter 18 UV light 18 Reversing Valve 77 Runtime resetting see Reset service filter 18 UV l
37. ired Sensor Use remote J gt The wired sensor may be used as follows Outdoor sensor Remote Sensor e Supply Sensor Return Sensor Calibrate Sensors 0 o The thermostat and wired sensor may be calibrated 7 to 7 degrees F The integral humidity sensor may be calibrated 20 to 20 RH e Test Outputs The installer or service technician can use this feature to test the functions without any time delays of the thermostat With a 1st stage cooling call Y1 and G are active 60 Main Menu Buttons Settings e Dealer Information A Dealer may enter their company contact information for the customer to use when they need service This will appear when the WhoTo Call For Service button is pressed in the Information Menu Use the keyboard to enter your information Dealers KENDE Logo Dealer Name here Contact Name Ch e Dealer Phone e Dealer Email e Dealer Website e Upgrade Firmware Press to upgrade the thermostat firmware The SD Card must be in the thermostat SD Card reader and contain the valid firmware If an error message appears confirm with ColorTouch Assistant that firmware is up to date or simply try reinserting the SD card If you are connected to Skyport Wi Fi and you receive an Alert that new firmware is available simply press the Upgrade Firmware button to upgrade wirelessly Note Occasionally an update that requires a large amount of data is not possible to do w
38. irelessly In this case an update using an SD card will be required e Delete Custom Images Press to delete the custom photos you uploaded to the thermostat e Calibrate Clock O mins gt If needed the clock may be calibrated up to 10 to 10 minutes per month e Factory Defaults Press to reset the thermostat back to the factory settings e Restart Thermostat If needed press here to restart the thermostat 61 Main Menu Buttons Wi Fi e Wi Fi Status gt e Wi Fi Setup e Choose Network e Password Entry e Local API Option e Local API OFF e API Protocol 62 Main Menu Buttons Wi Fi F5 o Wi Fi e Wi Fi Status It is here that you will find helpful information regarding the connectivity memea status of your thermostat including the thermostat s ID Wi Fi Status e Wi Fi Setup gt Choose your network from the list and enter Network Name 1 al the network password e Network Name 2 ull Network Name 3 all Network Name 4 all If your network does not appear in the list hit the refresh button e Local API Option p Turning on the local API allows 3rd party software to interface with your thermostat such as a home automation system 63 Main Menu Buttons Wi Fi This is the default with the local API OFF eLocal API OFF e API Protocol http p To turn on the HTTP Local API select Local API
39. librate Clock 39 Main Menu Buttons Settings Thermostat heating and cooling options are found in this menu Settings e Thermostat Name Use keypad to name your thermostat The name is displayed on the Home Screen Up to 14 characters Name appears here e Available Modes all gt Choose the desired modes the thermostat will use Heat Cool Heat amp Cool or Auto All For example if you only have a heater choose Heat and only Heat amp Off modes will be available This will simplify the operation for the user e SD Card Import and export files to and from the thermostat See the ColorTouch Assistant instructions for further details NOTE A 2GB SD card is i recommended To import and LU Se SIUS IUIS TES Pe Li E export files the SD card must Upload files from ColorTouch Assistant or contain the same version of the another thermostat firmware as the thermostat ColorTouch Assistant will Export Settings to SD Card keep the firmware current Export files from one thermostat and import them into others e General Setup Units p e Fahrenheit F e Celsius C 40 Main Menu Buttons Settings General Setup p Continued Language en gt e English e Spanish Espafol e French Francais e Smart Recovery OFF Smart Recovery turns on the heat before the Occupied start time to bring the room temperature to the Occupied setpoint at the sta
40. ncompliant peripherals or peripherals not recommended by Venstar is likely to result in interference to radio and TV reception Changes or modifications to the product not expressly approved by Venstar could void the user s authority to operate the equipment FCC INDOOR Mobile Radio Information To comply with FCC IC RF exposure limits for general population uncontrolled exposure the antenna s used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co located or operating in conjunction with any other antenna or transmitter This Device complies with Industry Canada License exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Under Industry Canada regulations this radio transmitter may only operate using an antenna of a type and maximum or lesser gain approved for the transmitter by Industry Canada To reduce potential radio interference to other users the antenna type and its gain should be so chosen that the equivalent isotropically radiated power e i r p is not more than that necessary for successful communication Cet appareil est conforme avec Industrie Canada exempts de licence standard RSS s Son fonctionnement est soumis aux deux conditions suivantes 1 ce disposi
41. nel Most systems have a separate breaker for disconnecting power to the furnace Remove the cover of the old thermostat If it does not come off easily check for screws Loosen the screws holding the thermostat base or subbase to the wall and lift away f you have a smart phone handy take a photo of the wiring for future reference Disconnect the wires from the old thermostat Tape the ends of the wires as you disconnect them and mark them with the letter of the terminal for easy reconnection to the new thermostat Keep the old thermostat for reference purposes until your new thermostat is functioning properly Installation Instructions Wire Connections If the terminal designations on your old thermostat do not match those on the new thermostat refer to the chart below or the wiring diagrams that follow Wire from the Install on the old thermostat Function new thermostat terminal marked connector marked GorF Fan G dud zo pue EN tt E Pas as A eee c arang Ba E m us 4 E Ea AA rs gr re RER O B Rev Valve W1 0 B sa wo 2 Hanga pex M pes REST ma S om ow Sr StageHeat wa OUT Outdoor Sensor SENSOR y a nens S E ea ect pu ees OJB is used if your system is a Heat Pump 72 Installation Instructions Before you go any further determine what your existing wiring and equipment situation is A
42. om the HVAC equipment to the thermostat so that there are at least 6 wires available Purchase and install a Venstar Add A Wire accessory 74 Installation Instructions Making 4 Wires Work When 5 Wires Are Required If you would like to install the Venstar thermostat using only 4 wires when 5 are required follow the directions below You will need a screwdriver along with a 3 long piece of thermostat wire to use as a jumper 1 2 NOs Make sure the power is off Label and disconnect wires at the thermostat Please note the color and corresponding wire designator with each color For example The R wire is red and the W wire is white and so on You will need this information handy for the next step at the HVAC equipment At the HVAC equipment end of the thermostat wires usually at the furnace locate the terminals that the wires are attached to Remove the G wire from the terminal marked G Place the G wire on terminal C Place one end of the 3 long jumper on terminal G Place the other end of the 3 long jumper on terminal Y Please note that there will be more than 1 wire on terminal Y When connecting the wires to the Venstar thermostat note that the wire that was previously connected to the G terminal of the old thermostat will now be required to be connected to the C terminal on the Venstar thermostat All other wires will be connected such that the connections on each end of the individual wires m
43. rt of the Occupied time period Please allow 4 8 days for Smart Recovery time to adjust When used with a heat pump electric strip heat will be disabled while Smart Recovery is active nstallation Settings e Heat amp Cool Stages hlc gt Up to 2 Stages Cooling and 4 stages Heating e Compressor Stages Chic Bp Oniyavailabie wh n Up to 2 compressors dip switch is set for Aux Heat Stages hl pp Heat Pump operation 0 to 2 stages of Aux Heating e Timers amp Deadbands Cycles Per Hour Bp At 6 cycles per hour the HVAC unit will only be allowed to energize once every 10 minutes The Cycles Per Hour limit may be overridden and reset by pressing the WARMER or COOLER buttons 41 Main Menu Buttons Settings e Automated Demand Response Overview ColorTouch thermostats support the handling of specific signals from the utility provider The utility generated signals carry pricing information and or setback actions that alter the comfort settings of the thermostat in order to reduce energy usage on demand This is known as Automated Demand Response or ADR for short You must register to participate in a utility sponsored program if offered by your local utility to take advantage of this feature SKYPORT CLOUD SERVICES From the web application the user will select Thermostat Settings from the left column Then the Demand Response button is selected Office Configuration e Security Humidit
44. s on Heat Pump dip Heat amp Cool Stages switch settings Compressor Stages Aux Heat Stages Continued next page Main Menu Buttons Settings Settings e Installation Settings Timers amp Deadbands Cycles Per Hour Min Heat Cool Difference Compressor Min Off Time Ist Stage Deadband 2nd Stage Deadband 2nd Stage Deadband 2nd Stage Timer 2nd Stage Turnoff Point Deadband Setpoint 3rd Stage Deadband 3rd Stage Deadband 3rd Stage Timer 3rd Stage Turnoff Point Deadband Setpoint Ath Stage Deadband Ath Stage Deadband Ath Stage Timer Ath Stage Turnoff Point Deadband Setpoint Continued Continued gt 37 Main Menu Buttons Settings Settings Continued e Installation Settings Heat Pump Settings kr Heat Pump Lockout Enabled Disabled HP Lockout Outdoor Temp Aux Heat Lockout Enabled Disabled Aux Heat Lockout Temp e Fan Off Delay e Sensor Settings Control Sensor Thermostat Sensor Only Wired Sensor Only Average Wired Thermostat Wired Sensor Use Use as Outdoor Sensor Use as Remote Sensor Use as Supply Sensor Use as Return Sensor Calibrate Sensors Thermostat Wired Sensor Continued next page 38 Main Menu Buttons Settings Continued e Installation Settings e Test Outputs Dealer Information gt Dealer Name Contact Name Dealer Phone Dealer Email Dealer Website gt Ca
45. s BACK to save your changes and return to the Holiday menu If you choose to deselect a holiday that is part of a Custom Repeating Program the screen below will appear Marking Non Holidays You will now be prompted to mark this day only as a non holiday or edit AII repeating holidays that affect this day Press SAVE to mark only this day as a non holiday ance SAVE If you choose to edit repeating holidays that affect this day press NEXT and the next screen will appear Editing Repeating Holidays If for example you choose to repeat ny he holiday every month the followin Nia vey i 3 screen will appear You may now choose to repeat the holiday Select the repeating holiday you wish to add above e On the 25th of every month e On the 4th Monday of every month On the last Monday of every month Press SAVE to save your changes and return to Holiday programming Continued PB 30 Main Menu Buttons Holidays e Edit Holidays BP Continued Editing Repeating Holidays continued DESCRIPTION 1 MATCHES You may now delete all repeating custom holidays in this group by pressing the ON box to uncheck your selection Press SAVE to return to Holiday editing screens e Preset Holidays You may choose from several standard preset holidays to observe When the preset holidays are set to ON they will be observed every year on that date Overriding Holiday Mode You may o
46. system or a heat pump If your system is anything other than a heat pump leave this switch set for GAS EL For some commercial heat pumps this switch may need to be set for GAS EL Consult the commercial heat pump literature When the GAS EL or HP dip switch is configured for HP this dip switch O or B must be set to control the appropriate reversing valve If O is chosen the W1 O B terminal will energize in cooling If B is chosen the W1 0 B terminal will energize in heating GAS ELEC GAS ELEC 1 When GAS EL or HP is set for GAS EL This switch GAS or ELEC controls how the thermostat will control the Fan G terminal in heating mode When GAS is chosen the thermostat will not energize the Fan G terminal in heating When ELEC is chosen the thermostat will energize the fan in heating 2 When GAS EL or HP is set for HP This switch GAS or ELEC defines the Aux Heat type When GAS is chosen the auxiliary heat will not be allowed to run during heat pump operation When using a Dual Fuel system set this switch for GAS When ELEC is chosen up to two stages of auxiliary strip heat will be allowed to run 78 Installation Instructions Sample Wiring Diagrams with Dip Switch Positions Conventional Heating and Cooling Systems 2 Wire Heat Only Residential amp Commercial 1 Stage Heating with no Fan The thermostat will not work with 2 wires Either pull new wire or purchase a model ACC0410 t
47. t account Select YES and follow the onscreen instructions to create a new Skyport account or to add the thermostat to an existing account 10 Quick Start Connect to Wi Fi from menus Although there is more than one way to create a Skyport account the steps below illustrate creation from a browser If the thermostat is connected to the local Wi Fi Access Point but not yet joined to a Skyport account you may join the thermostat to an account by doing the following Select MENU from the thermostat s home screen Scroll down Y Select Skyport Skyport Y Select Skyport Account and follow the onscreen instructions e Skyport Account gt 1 Open your browser to https venstar skyportcloud com 2 Select Create account now Create Account Now 3 Follow on screen instructions to create an account and add a thermostat to the Skyport account Main Menu Buttons Schedule Schedule View My Schedule Edit My Schedule e Unoccupied Settings e Heat Setpoint 55 gt e Cool Setpoint 85 p gt 12 Main Menu Buttons Schedule T This thermostat features up to 3 Occupied time periods per 24 hour day Schedule e View My Schedule Press a day of the week to view its settings This may be repeated for each day e Edit My Schedule Press and select day s to program Select individual day s or Select groups of day s
48. t to the occupants comfort setpoints and 3 a signal to enforce discrete or Static setpoints The Maximum Cooling Setpoint and Minimum Heating Setpoints for ADR events are adjusted here The Static Settings are applied when the utility sends a signal to allow the occupant to enforce their own discrete temperature settings during an ADR event The Offset Settings allow the utility to modify the Cool or Heat setpoints by the value set here during an ADR event A Price Trigger setting allows the occupant to set the maximum cost of energy threshold When this threshold is exceeded the Price dependent action is enforced This Price Trigger and Dependent action is enforced independent of an ADR event as long as the utility sends real time pricing f Office Configuration e zs Theemostat Settings 17a B rege yor nesa mnga Dmisto Trermoatat 44 Main Menu Buttons Settings Selecting the Overview tab of the ADR page will cause a summary of ADR events to be displayed Office Configuration Profile u Rename your thermostat or Automated Demand Response e Configuration Overview change it s location Runtime Oata il View Hast amp Cool runtimes Event Id Event Type Status Start Time Stop Time Sensors 1233407844 Price Success 08 10 2014 1 00pm 08 10 2014 2 00pm Gl view sensors connected this thermostat 1233407844 Price Success 0811512014 4 00pm 08 15 2014 5 00pm Notifications Quickly a
49. tif ne doit pas causer d interf rences et 2 ce dispositif doit accepter toute interf rence y compris les interf rences qui peuvent causer un mauvais fonctionnement de l appareil En vertu des r glements d Industrie Canada cet metteur de radio ne peut fonctionner en utilisant une antenne d un type et maximale ou moins Gain approuv pour l metteur par Industrie Canada Pour r duire les interf rences radio potentielles aux autres utilisateurs le type d antenne et son gain doivent tre choisis afin que la puissance isotrope rayonn e quivalente PIRE ne est pas plus de ce qui est n cessaire pour une communication r ussie We Venstar declare under our sole responsibility that the device to which this declaration relates Complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This color touchscreen has the ability to receive updates to its firmware Periodically firmware updates are released by the manufacturer to add features and or performance enhancements This manual was produced reflecting the most current firmware feature set at the time of publication firmware rev 4 04 Firmware releases after rev 4 04 may not be adequately depicted in this manual Please refer to the appropriate website or contact your place of
50. ting or cooling Fan Auto Occupied fan state On B Press to turn fan On to run continuously during Occupied mode or Auto for fan to run only with heating or cooling e Fan Purge OFF Press to turn on Preoccupancy Fan Purge This feature allows the fan to run for a preset amount of time before Occupied 1 begins e Preoccupancy Purge Time 15 mins Pr The Preoccupancy Fan Purge timer may be set from 15 minutes to 3 hours in 15 minute increments 16 Main Menu Buttons Screensaver Ba me Screensaver e Screensaver OFF e Screensaver Setup e Screensaver Turn On Delay e Screensaver Type e Slideshow e Digital Clock Analog Clock e Change Image After Use Theme Images Off e Randomize Slideshow Off e Show Clock OFF e Home Screen Info OFF y viv VIIVIIV e Screensaver Preview 17 Main Menu Buttons Screensaver P4 The Screensaver allows you to create custom slideshows Screensaver e Screensaver OFF e Screensaver Setup i e Screensaver Turn On Delay 6m gt How long after a button press for the Screensaver to appear 1 3 5 or 30 minutes Screensaver Type Slideshow gt Slideshow Digital Clock Analog Clock Change Image After 15 30 seconds 1 5 or 10 minutes e Use Theme Images OFF p Slideshow uses included Theme Images Off or On Shuffles slideshow photos in random order Show Clock OFF Shows the time and date every
51. verride Holiday Mode by pressing the OVERRIDE button and choosing the amount of override time desired Turning Off Holiday Mode From The Homescreen You may turn off Holiday Mode by pressing the MODE button and then Holiday Active HOUDAYS pressing the Holiday STOP button RUN P STOP 31 Main Menu Buttons Security e Auto Screenlock p e Lock After e Setpoint Limits p e Setpoint Limits OFF e Minimum Cool Setpoint pP e Maximum Heat Setpoint pP 32 Main Menu Buttons Security Security settings may be set to limit or prevent changes to your thermostat Security e Auto Screenlock p NOTE v Code must be set before Auto Screenlock can be e Set Passcode code not set turned on Use keypad to enter and confirm passcode nana When the thermostat is locked the bottom bar of the display will No Press UNLOCK then enter passcode to access thermostat seting D e Lock After 6m p Set the time the screen will automatically lock after the last button press Allow fan mode changes NO Choose to allow mode changes when Auto Screenlock is on Allow setpoint changes NO Choose to allow setpoint changes when Auto Screenlock is on Allow override NO Choose to allow use of the Override button when Auto Screenlock is on e Setpoint Limits Limits how high or low heating and cooling may be adjusted 33 Main
52. wo wire kit 3 Wire Heat Only Residential amp Commercial 1 Stage Heating with no Fan R 24VAC Power C 24VAC Common W1 0 B 1st Stage Heat GAS EL LEO HP O EE E GAS M ELEC GAS EL WE HP o ELE E GAS ME ELEC 4 Wire Cool Only Residential amp Commercial 1 Stage Cooling R 24VAC Power C 24VAC Common YI 1st Stage Cool G Fan GAS EL HP a o o Ham B GAS WS ELEC 5 Wire 1 Stage Cooling 1 Stage Heat Residential amp Commercial 1 Stage Cooling with 1 stage Gas Heat R 24VAC Power C 24VAC Common W1 0 B 1st Stage Heat Yi 1st Stage Cool G Fan GAS EL HP Bo O ELE E GAS ME ELEC 5 Wire 1 Stage Cooling 1 Stage Heat Residential amp Commercial 1 Stage Cooling with 1 stage Electric Heat R 24VAC Power C 24VAC Common W1 0 B 1st Stage Heat Yi 1st Stage Cool G Fan GAS EL HP on o O ELE Ee GAS ms ELEC 8 Wire 2 Stage Cooling 3 Stage Heat Residential amp Commercial 2 Stage Cooling with 3 stage Gas Heat R 24VAC Power C 24VAC Common W1 0 B 1st Stage Heat W2 2nd Stage Heat W3 AUX 3rd Stage Heat YI 1st Stage Cool Y2 2nd Stage Cool G Fan GAS EL HP Eo o Ea 5 GAS ME ELEC 79 Installation Instructions Sample Wiring Diagrams with Dip Switch Positions Heat Pump Systems 5 Wire 1 Stage Cooling 1 Stage Heat Residential amp Commercial Heat Pump with O Reversing Valve R 24VAC Power C 24VAC Common W1 0 B Reversing Valve Y1 1st Stage Compr
53. y Settings Demand Response 42 Main Menu Buttons Settings The Demand Response configuration page shown below is where the thermostat is configured to respond to the energy provider s signals It also sets operational parameters for the thermostat The left column of the ADR configuration page allows or prevents access by the utility Here communication with the utility and your thermostat may be turned On or Off The selected utility will provide a Program ID The Account ID would normally be the occupants utility account number Office Configuration Profile erani pos armel o change it s cmon Sentina Data Man amp Max Settings View eg amp Coot nren Evert Man Cosi Evert Mo rmt Setport Sensor or View mcns corrected tus thermostat Static Settings Notifications Stabe Cool Setpoint Static Feat Setpoint Qucnty uod and remove c mr terror nost cations BN Alerta Coo Satport Offset Heat Setpoint Offset vas cunt pony to 2 X thea heros Price Settings Schaduw Mosty you Pree Tagger therrostat smede Thenmoatat Settings 2 Prce Dependent Acton Change ros thermostat kanela Otave Setport Ofret Osiste Thermostat 43 Main Menu Buttons Settings The right column of the ADR configuration page is where the occupant adjusts the operational parameters for ADR The utility may send up to 3 types of ADR signals to Skyport These are 1 Pricing for the cost of energy 2 An Offse
54. y logo e Program a time period e An alternative method to schedule update thermostat firmware e Configure installation settings 69 The ColorTouch Assistant Uploading Photos and Settings to your thermostat When you are finished adding and editing photos and settings click on Save to SD When prompted remove the SD card from the SD card reader on your computer Save to SD NOTE A 2GB SD card is recommended At the thermostat Insert the SD card into the SD Card Slot Press MEE thon AM Next press Settings Press SD Card p Then press Import Settings from SD Card Select the items to import into your thermostat then press Your thermostat will automatically save your new photos and settings in it s internal memory When finished you may remove the SD card It is not needed for normal thermostat operation 70 Installation Instructions Remove and Replace the old thermostat To install the thermostat properly please follow these step by step instructions If you are unsure about any of these steps call a qualified technician for assistance Assemble tools Flat blade screwdriver wire cutters and wire strippers Make sure your Heater Air Conditioner is working properly before beginning installation of the thermostat Carefully unpack the thermostat Save the screws any brackets and instructions Turn off the power to the Heating Air Conditioning system at the main fuse pa
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