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Customer Portal User Manual

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1. E 58 24 ZOMG NV SIE TTE TETTE OT DEED EL LOT DE TOTO TITLED 67 25 Overview DOES eT 70 26 Realstrme Rebolt5 usce vm aMPUUMF M EINER PFUIIEUURPNMPxcULE LAN UMEN XXV EE ANNE AN EOE AEN AAE 72 MANA CEMENT ee ee 74 2 Pia MR 74 28 Dg rmm 87 2 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless INTRODUCTION This document outlines the features of the Customer Portal OVERVIEW It is designed to allow end users free WiFi access in return for data capture via social media or form submission This method enables an enhanced marketing focus for venue owners whilst giving the end user a free WiFi service The intention of the Customer Portal is to give you the ability to utilise personal data gathered when visitors access your WiFi network LANGUAGE SELECTOR The portal has been translated into numerous different languages and these can be selected using the drop down menu at the top of the portal The portal will pick up the default language of the browser in which the portal is opened and will automatically translate to that language if it is available You can also search for a specific language using the search feature at the top of the language drop down Englis
2. 11 Select the KA icon to create a new venue 12 You will be asked if you would like to use the wizard or standard 13 Select Use wizard O a The wizard will open in a new window and begin there are 4 stages to the wizard but certain areas can be skipped Close b You can cancel the wizard at any point by clicking the Lg button c Stage 1 Location details E i Fields with a green tick Q icon are fields that have valid information already entered ii Fields with a grey tick icon are fields that are empty but will need to be populated iii Fields with a red cross x icon are fields that have been missed or the information entered is not valid iv Enter the information for the fields that have the icon they will then change to Q icons once populated 75 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless v Scroll down the window until all the required fields have been entered the next button will change from to vi Click vii The screen will update We put together a starter pack to help with the new venue this might be useful if this is the first venue you are setting up or you are setting it up for a specific purpose This screen is asking if you would like a copy of the starter pack Would you like a copy of our starter pack viii You have 3 options you will need t
3. a Google If you add a restricted domain to your Google authentication journey only visitors with a Google registered email address that matches the restricted domain will be able to authenticate using Google Enter the domain and click b Form The form is now fully customisable you can enable or disable all fields apart from Email as this is still required You can make fields mandatory or optional and change the orders they show on the form i To disable a field click the circle at the end of that field the tick will disappear and the field will become greyed out ii To enable the field click the circle again The tick will appear and the field will no longer be greyed out iii To move a field click the drag location icon and drag and drop the field to its new Save iv Click once all changes have be made Form Settings 13 The Online Splash page a Website Here you can enter your company venue website URL and then click Save 22 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless b Useful Info Here you can add a contact line or content box useful for adding contact names and telephone numbers and adding text like travel instructions policy information etc To add click the relevant option at the bottom of the window You can add as many as required of either
4. All devices right now All devices flow graph 1 harder working wireless 14 25 14 30 14 35 14 40 14 45 14 50 ii Average dwell time right now Shows the average mean time users have spent within the venue for the past 25 minutes broken down into minute intervals The graph will update every minute Average dwell time right now Average dwell time flow graph D 40 minutes 14 25 14 30 14 35 14 40 14 45 14 50 ii Visitor by gender right now Shows the gender count of visitors for the past 25 minutes broken down into minute intervals The graph will update every minute visitors of unknown gender aren t included Visitors by gender right now Visitor split time flow graph 27 Male 1 8 Female 14 25 14 30 14 35 14 40 14 45 14 50 iv Most popular device right now Show the devise count in the past 25 minutes Most popular device 18 sams ung 73 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless MANAGEMENT The management area is split into two areas Venues and Users 27 Venues There are 3 tabs within this area depending of login level assigned and they are a Venues and Groups This will display any groups and venues that have been created for this customer b Details This will display the details entered for this customer and the ability to edit c Options
5. 14 You can change the layout of the header area by clicking the move icon This will allow you to change the order in which the header content is displayed you can reposition any of the boxes This means the information will be displayed differently when accessed on a mobile device for example you might want the social logins to appear before the company logo 15 You can apply a colour scheme by clicking the palette at the top of the screen There is the primary fill which is the heading colours and the background fill that will give the page a background colour Clicking the colour dropper icon will allow you to specify the required colours FrF rFFPUS 16 Towards the bottom of the header management page is the area where you can select a header image s The image s will sit behind the venue company information and social logins URL links You can change this into an image slider when more than one image is selected and it will periodically change the image when the customer is accessing the page If this is a multi purpose template then the background image will apply for both online and offline pages 17 To add an image click the Add image button within the header image area the required picture settings are also displayed 18 The last accessed folder on your PC will open navigate to where your images are saved select and click Open 19 You can add further images if required and as mentioned if more than one is uploaded
6. Click here to type a title Heading Section ae Ree Image Section EA Section ii You can turn off an element by clicking the relevant icon at the top of the module To move a section use the drag handle icon within each section and drag and drop into its new position 24 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless b Twitter Facebook Feed This will drag through the venue s selected live social feeds and will update automatically You can click the Load Next button to load more content c Local Weather This weather widget is Geo specific it will use the information supplied in the portal venue address to pick up the location The venue can specify a location within the portal if required As with the social feed you can click the Further ahead button to see additional content Local weather news Denton GB Fri 12th Sat 13th Sun 14th M 1l i AJ a e 19 511153 19 13 7 86 16 391159 Further ahead gt 26 As you start adding the modules to the page they will start to appear on the left hand side of the page You can reposition these modules to anywhere on the page The page is set up into two columns so you have the option to drag and drop onto either the left or right hand side of the page 27 To move the module click the icon then drag and drop the element to its
7. a Number of devices b Number of Males and Females tf o oO c Number of devices and brand shown as a donut d Number of different connection methods e Number of users within certain age ranges h 7 ET f Number of users in a certain zone now and in the last 24 hours Zone name Current Period 62 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales i harder working wireless iv Data Overlay 1 by default will show all the male female and unknowns on the floorplan as coloured circle icons They appear as follows a Male b 9 Female c Unknown w 2 You can turn the data overlay off by clicking the icon to turn back on click the CHES icon 3 You can also add more data overlays onto these icons clicking the relevant option They will add additional colours to user in the venue these are broken down as follows a Age Range Ld 13 17 m 18 24 a 25 34 B 35 44 ua 45 54 iz 55 64 b Number of Visits c Login Method E Linkedin m Form d Dwell Time 63 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless v Zone Management 1 From here you can create zones for the floorplan this will allow for dwell based e shots to be setup and a
8. harder working wireless CUSTOMER PORTAL USER MANUAL Document v4 0 1 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless Table of Contents INTRODUCTION icscacocaresdesagcencaaccnsdciesccusadesatondooaeadacdecavocicentercareedsedaesaeescdecestue E 3 BOS i cA i E E ee ee E E ee 4 1 Todogin Usinga Social media account irssi iri r Secs on EPI TE IRURIS ERIS Yee a Ero Uta CoaRU En ct es beeen Veer stew 4 THE CUSTOMER PORTAL OVERVIEW 5552555252 E FPE ER aaa aa a a O E E AA DENPEKEE DARAN RS 5 2 Hierarchical NavigatlOkiassseseXissduasadetet ose dint S a Due CPI DUI P RPIDUDE E UPE DD S PEDE SUE 6 3 Customer Support Di oD UDUWIsesessvoseies is untsos Fo ninien PIDIEIAPRIRR TRY SPIRI Ig AR rRTSIRORPRI 4 2 a p Rd e 6 pussy B ip 11 4 Venue Map tab Customer or Group View ssssesssseeeeen nnn nha hana hh aa aaa ah aan nn ann 11 3e VENUS Auge e PC 12 6 Venue List tab Customer or Group VICW cc cece cece cece eee ece ene e nnnm hh annnm had n sam haka nn hn n nnn 12 7 Venue leve GaSNDO ONG uesesescessnke duas dues Dowd chedveed es 139793 79109 T 2x F1ORs rr ed center PEOR dare Y dad UE Pda rr daa 12 Ge DOWNS MERE wwrvvwvvwvwwvwerrwv 14 9 GCUSCOM DashibOSE xeux
9. 8 minutes a b C d e f g h Operating System This column graph shows devices that have associated to the venue s WiFi and is calculated from the User Agent of the device Browser This column graph shows browsers used by devices associated to the venue s WiFi and is calculated from the User Agent of the device Data Usage This line graph shows daily total data usage in MBs by clients associated to the venue s WiFi WiFi Usage Duration This shows the daily average length of usage in minutes for each client associated to the venue s WiFi It is calculated per session Top Requested Domains This shows the top requested domains for requests made through the venue s WiFi Top Requested Categories This shows the top requested categories grouped by requests made through the venue s WiFi Most Blocked Domains This shows blocked domains for the requests that were made through the venue s WiFi Most Block Categories This shows categories based on blocked requests that were made through the venue s WiFi 18 Content Filtering Settings H Within the content filter area you will see the settings icon LH from here you can add your own domain exclusions for both Top Requested Domains and Most Blocked Domains a gt Click the settings icon from the required area b The following window will open 52 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Co
10. Reports 1 Overview 88 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444980 Registered in England and Wales harder working wireless 2 Visitor 3 Network 4 Social interests 5 Facebook reports iv Location 1 Floorplan analytics 2 Zone analytics v Presence 1 Overview reports 2 Real time reports vi Management 1 Manage venues 2 Manage users v To change the access level you use the slider w When moved to a level other than Denied it will change from Grey to green x You can set each individual sub menu or the main menu setting the main menu will then set the access level for all sub menus within that section to the same access level Save y Once all the privileges have been set click the save button z The new user will now be created click the back button to return to the user area aa The new user will be displayed along with any existing users bb You can click the users name to edit the details cc From here you can do the following Delete i Delete Delete This will delete the user from the portal and stop their access ii Access level n You can change the level of access for this user login credential specific ii Reset their Password This will let you reset the user s password to either an automatically generated or set a specific password iv Update their details Update the details we
11. a This area is split into two sections these are i Your journeys This will be blank when first accessed but any custom access journeys will be displayed once created from here you can publish and set any access journey specific options 27 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales b harder working wireless ii System journeys This will display the default splash page and allow you to add the relevant journey options without having to create a splash page Your Journeys Create new journey i To create a new access journey click the button ii The following window will open Venue v Ocean Hotel Conference Center v Q iii Enter the name of this new journey iv Select the Ownership scope from the drop down v Select the Owned by from the drop down vi The Access journey screen will load Bm EJ E venuewifi Welcome to Purple WiFi Choose how to access our WiFi network You re only a few short steps away from getting online by choosing from any of the login methods available Whichever you choose rest assured we amp Lin take privacy and data protection very seriously Our Fac Linkedin WiFi is secure and encrypted and we ll never post anything on your behalf 3 Coogle Form vii This screen is split into 5 different sections these are 1 Splash Page This is where your splash p
12. a_i When you see this icon EM are able to download this information as a PDF document straight away or have it sent via email at set times To do this a Click the icon b The following window will open Download this report Immediately Y C Select when you want to receive the report from the drop down menu available options are i Immediately This option will download the report straight away once the download now button is pressed ii Daily You can set the daily report to be emailed 7 days a week weekdays only or weekends only and all at 9 00 am Download this report iii Weekly You can select any day of the week you want the report to be emailed again at 10 00 am Download this report Weekly Monday 54 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales d e f g h J harder working wireless iv Monthly You can set which day of the month you would like the report to be emailed It will be sent at 10 00 am like all the other options Download this report Monthly Add the email address of the user you wish to have the report emailed to To add the email click the o icon you can add as many email addresses as needed List Once added the email will appear at the bottom and a icon will appear to show the report is scheduled List
13. 2 Weekdays only Monday to Friday 3 Weekend only Saturday and Sunday Daily v 23 02 2015 23 02 2015 Scheduled to update between 15 00 and 15 00 running from 23 02 2015 to 23 02 2015 7 Days a week Monday to Sunday c Weekly Setting a scheduled post to post weekly will give you the ability to specify i The active date range you would like the scheduled access post to apply from and to ii NB if left blank the schedule will start immediately and will continue to run indefinitely iii The chosen day of the week iv A time frame to apply to each day Weekly 23 02 2015 23 02 2015 00 Scheduled to update between 15 00 and 15 00 running from 23 02 2015 to 23 02 2015 every Sunday d Monthly Setting a scheduled post to post weekly will give you the ability to specify i The active date range you would like the scheduled access post to apply from and to ii NB if left blank the schedule start immediately and will continue run indefinitely 32 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales i harder working wireless iii The chosen date of the month iv A time frame to apply to each day Monthly 23 02 2015 23 02 2015 1st 00 v Scheduled to update between 15 00 and 15 00 running from 23 02 2015 to 23 02 2015 on the 1st of every month
14. To view the list click the Cc icon and the following window will open displaying the scheduled report Your scheduled reports Monthly Deliver tc Jombards va 90 CO UI To remove the email address click the icon You will be taken back to the selection window allowing you to enter a different email address To exit this window click the icon List You will return to the first window but with an additional ust icon Download this report Immediately 55 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales pu harder working wireless 21 Social interests a Facebook Likes Percentage Shows the Likes percentage for the customers who have logged in using Facebook Facebook likes percentage D Issues and charitable causes 2 2 iterature Food amd dri Literature 57 h Film and television 17 2 b Facebook Likes Count Shows the number of Likes for the customers who have logged in using Facebook You can filter by sub categories if required Facebook likes count Yo D 17 5k 15k 12 5k 10k 5k j Ln in sa Industry Sport Film Food Literature Issues and and and television drink charitable Causes 56 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless 22 F
15. Twitter 21 To set the venue Options a Click the Options tab b You will be presented with two options i Custom user timeout Turning this option to On will allow you to set the default session and idle timeout for users so you can choose how long they can use your WiFi service ii Add Custom SSID By turning this on and entering the SSIDs you are using for your WiFi you can then set up custom splash pages based on the SSID users connect to c To turn these options On Off click the toggle button to the required setting 22 Additional icons within Venues and Groups are as follows d a Edit icon This will allow you to edit the specific area b Delete x Deletes the specific area mM c Impersonate This will impersonate at the relevant level d Help Q Online help on the specific area ii Details 1 The details that have been entered for this customer will be displayed 2 Click into any field and update the details Save Changes 3 Click if any amendments were made 4 Select Allow customer venue management option by clicking the toggle button to the required setting iii Customer Options 1 Roaming Seamless login Turning this option to On provides faster access onto your WiFi for repeat users To turn on a Click the ONE to Ca 86 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England
16. left hand side 12 COMMUNICATIONS The communications facility allows you to create custom email or SMS MMS offers that can run from and to a specified date range and be issued to visitors of your venue based on predefined parameters So for example a venue owner could create an offer that would entitle recipients to a buy 1 bottle of wine get 1 free offer The venue owner could then specify that the communication would only be eligible to males and females who are aged between 20 and 25 who have visited a particular venue five times in the last seven days All communications are distributed to recipients in the form of an email with the offer embedded within the body of the communication Buy 1 bottle of wine get 1 free Any weekday between Spm and itom if you buy 1 bottle of house wine you ll receive another for free Valid from Valid to 01 05 13 01 05 13 Reference code FREEWINE1 Ciovars Ss STALINA RESTAGAANT a Creating a new template Create new template i To create a new communication click the button located in the top of the right hand corner of the window ii You will now be presented with a Create your communication window Create your eshot Eshot name Eshot type Visit based 37 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless iii Enter the name iv Select the typ
17. media to enable c The area will expand you can now enter the details of the social account you are to add 84 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless Get Social ID d To enter the details click Please enter your Facebook Company URL OK e Enter the details and click o f A confirmation message will appear giving the ID If the profile could not be found the message would advise this CONFIRMATION Please enter your Facebook Company URLPurple WiFi with an ID of 374229559319057 is this correct KEE g Click h The ID will appear in the empty field box i Once completely finished adding accounts click at the bottom of the page 20 Linked Networks a Click the Linked Network tab b Select the relevant social media option LinkedIn c You will be taken to the relevant site and asked to login and Allow Access d Follow the instructions and you will then be redirected back to the portal e Your social network is now linked to the portal f Hover your mouse over the social network and the details will display and the ability to unlink the account 85 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless JAWestwood Unlink your
18. new location on the page 28 On the weather module you have an additional icon this allows you to change the weather location The following window will open where you should type in the new location and click search The system will find the location specified then click update to save Port Antonio JM Update 29 Now you have completed the Content management area you can preview the splash page You have the option to preview the page as a mobile phone user or a laptop user The view will change depending on what is selected 30 Click either the laptop icon z or mobile icon E at the top of the screen An additional webpage will open displaying the splash screen The same icons will be at the top of the screen allowing you to easily swap between the two views 31 You can select the Header Management tab and change from Offline to online and preview again to see how both pages will look 32 You can now save the splash page by click the button 33 Select Save template from the drop down 25 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 759R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless 34 You can also save versions of the splash page a Click the Save with version history option from the Save drop down tl b An additional Rollback icon will appear screen E E EI tl c Clicking the rollback Li icon will allow you to re
19. selected the icon will change to a o to show it is completed correctly e Now enter the Router Mac Address into the available boxes you can find this underneath the hardware itself When it has been entered the question mark icon will change to the green tick f When both icons are O icons an additional buttons will appear depending on the hardware selected View Manual Online g If Enterprise the following will appear h If Non enterprise the following will appear View Manual Online Download Manual Download Firmware Save details i The button will also become active Download Firmware j Click the button this will take you to the support site and specifically to instructions on your hardware The make of the hardware will determine the instructions If the hardware can be flashed with our firmware you will get instructions on how to flash your router and also a link for you to download the firmware If it cannot be flashed the instructions will be specific on how to activate via the cloud and the hardware own user interface Save details k Click back into the portal and click the button 1 The information will save and an additional set of network options will load this will only happen with flashed hardware m From here you can set the following 83 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder w
20. the header will become an image slider and the image will periodically change 20 The header height will be set automatically but this option can be set to No this will then allow you to specify to height in pixels manually If left to automatic the size will adjust depending on where you position the boxes within the header 23 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless Set header height automatically 21 If you would like the header image s as a full background image you can now do this switch the option button within the One full size background image box from No to Yes Full size background image CHED 22 You have now created the header and we can now add the content 23 Click the Content Management tab 24 The screen will change and you will have one module by default a TH content box You can add further modules if required by clicking the icon and selecting one from the library drop down menu 25 Available options are a Multi purpose content box This is the main module you will use within the splash pages You can turn off elements not needed and reposition sections as required To enter content click into the relevant section and either type your content or click the add image button to upload an image s i There are three elements to this module
21. to which the page appeals Impressions by Age for Gender A breakdown of the page impressions over the time period For Facebook this is separated into two pie charts showing different genders Each pie chart breaks these gender specific figures down into age range segments to show the most popular age group within each gender Top 5 Cities This chart uses the page impressions data to calculate the most popular five cities from which the visitors viewing have come from This data is unique so that multiple visits to your page by the same user are only counted as one Impressions by Source A pie chart representing the split of how your page impressions have been sourced This has been broken down into three main sections i Organic The number of people who visited your Page or saw your Page or one of its posts in a news feed The impressions are made up of both fans and non fans of the page ii Viral The number of impressions of a story published by a friend about your Page These stories include liking posting commenting on or sharing one of your Page posts answering a Question you posted RSVP ing to one of your events or in any way interacting with your page or post ii Paid The number of impressions of a Sponsored Story or Ad pointing to your Page 57 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444980 Registered in England and Wales harder working wireles
22. venues applicable to the login so if at customer level all venues will be displayed or if at group level only the venues in that group will show From here you can a Venue List Lists all the venues for all your customers b Users online in the past 24 hours Shows number of customers that have logged into the WiFi during the last 24 hours c Status If venue is online offline or has no hardware assigned d Impersonate Ability to impersonate a specific venue e Current online users Gives the total number of customer currently online for all venues for all customers f Total users in past 24 hours Give the total number of customers that have been online in the last 24 hours Venue List Your venue locations and status S Location Users online in past 24 hours Status 7 Venue level dashboard This view will only show specific venue information All reporting information will only be for that venue a Overview i WiFi users past 30 days This graph shows the number of unique users that have visited the venue in the past 30 days broken down by the sign in method used The totals in this graph do not show the same user multiple times ii Repeat vs new WiFi users This graph shows the total number of unique users that have visited the venue in the past 30 days broken down by whether they have visited before or not New users are users that have never visited the venue before repeat are those who have If a use
23. 0 3 71 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless iii Select the From date and the To date and then click the button iv You can also click the C button to access a dropdown menu Choose date range Quick filter Previous 7 days v The following options are then available 1 Previous 7 days 2 Previous 14 days 3 Previous 30 days 4 Previous 60 days 5 Previous 90 days vi Select an option from the dropdown and click vii The data will now be filtered accordingly k Download You can download the data like you can in the reports section To see how this is done please refer to the download section within the reports area 26 Real time Reports A right B 27 are male visitors Ge Most P a2 1 90 0 minutes 18 are female visitors 36 Apple a Real time reports give to up to date stats on how many devices are in the venue the most popular brand Gender breakdown and also the average dwell time This information is updated every minute b From here we can also see i All devices right now Shows a count of all the devices online for the past 25 minutes broken down into minute intervals The graph will update every minute 72 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales pu
24. 14 The new scheduled access post will then appear on the right hand side of the screen Specify your Access Post message t updates t Bon 9 Scheduling ew and manage edule st Scheduled list am currently enjoying free Your current scheduled Access Posts WiFi courtesy of Ocean Hotel Conference Center Q Edit Delete o Scheduled to update between 15 00 and 15 00 on o d Rad D 15 From within this list you can edit n or delete your current scheduled entries You can also see which of your social media networks the scheduled status is set to post to xi Redirects 1 From here you can set your redirect once the end users has authenticated you have two options to select depending on what splash pages you have created a If you have created in your library just an offline splash page you will only have a URL redirect available b If you have created an online splash page as well as an offline you will have the option to redirect to a URL or the online splash page 2 To select your redirect click the Select redirect type drop down Select redirect type Url redirect 33 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless 3 If URL redirect is selected you will need to specify your URL address in the available field Create redirect 4 Now click the button 5 Your redirect is now set up an
25. 3 14 15 16 TF 3138 19 2U 21 Z4 16 17 18 19 20 21 22 23 24 25 26 27 28 1 23 24 25 26 27 28 29 46 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales b harder working wireless 2 Select the From and To dates Quick filter 3 Alternatively click the icon 4 The window will change to the below Choose date range Quick filter Previous 7 days Previous 7 days Previous 14 days Previous 30 days Previous 60 days Previous 90 days 5 Select from the drop down the date range 6 Click the icon when you have made you final selection 7 The screen will update with the new data for the selected date range Profile cards i ii iii To access a user or devices profile card click the relevant visitor from the overview list The profile card will open and the details will be displayed the data that is shown is dependent on the authentication method used to log into the network and the devices used The profile card will be displayed as an additional tab at the top of the screen next to Overview you can click between the profiles and the CAM overview screen To close a profile click the icon next to each profile erview Taylor Swift i iv The profile card will display the following information 1 User Profile Shows information captured from the social login the number of venues visited e shots recei
26. In development e shots are listed at the bottom of the e shots module below the system templates Your templates Your e shots Create new template Template name Type Date created Published Valid from Valid to Status No issued Holiday discount i To amend an e shot 1 Click on the title in the left hand panel and the chosen e shot will be loaded 2 You can now make amendments You can delete an image by clicking the delete icon Once an image is deleted it will be replaced with an upload button that will allow you upload a new image d Settings 1 Clicking the setting icon will allow you to setup a custom email once set all marketing will be sent from this email address a First switch on by clicking the ONES icon b Enter the email address 43 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless Validate c Click the button E shot email Sa MEN m opm mp gmj e Using an existing template There is only one system template existing Birthday venue invite but you are able to use any created e shots as a template System templates System template Template name Description i To use a system template or an existing e shot as a template hover your mouse pointer i SPEI over the icon the following will appear E ii Click the preview button to preview the e shot first iii Cl
27. Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless THE CUSTOMER PORTAL OVERVIEW Some areas of the Portal will always remain the same The header area of the Portal will always contain the same navigational features N NN E i NN A oO venuewi Venue Map Onboarding q Marketing Angel il Reports San Diego amp Location i New Orleans Presence 2 Management Top 10 busiest venues right now Top 10 busiest venues in past 24 hours a Application Navigation How you navigate around the areas of the Portal b Full Screen View Expands the screen to full screen click icon again to return to original size c Language selector Ability to change the portal language into one of the supported languages d Map Zoom Ability to zoom in and out on the map view e Venue Map amp Venue List Tabs Ability to change views using the tabs available f Notification Notifications are now made available for Partner Portal users indicating technical changes that have been applied to the portal A number will appear advising the number of notifications since last accessed The number will disappear when you go into notifications area but previous notifications will still show g Exit Impersonation this will exit the customer portal and return you to the part portal if applicable h Hierarchical N
28. Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales l harder working wireless iv To turn off a filter click the within the tag you no longer want to use as a filter The visitor list will update to show the updated data list v To add additional filter tags click the zb icon vi The icon will change allowing you to enter a tag name and then the value The screen will update again to show that specific data You can only filter by tags that have been already created either automatically by the system or manually vii You are also able to export from the overview screen Clicking the E icon will either download all the data or filtered data if applied to your PC in a CSV file format Overview Choose venue v EA rg 1 9 profiles found From 04 Feb 2015 to 04 Mar 2015 Visitor Visits Last seen Average visit Favoured connection E shots received E Xerox Corporation 73 24 Feb None Twitter None Unknown 09 44 45 Ex Xerox Corporation 3C 24 Fel None Twitter None Unknowt 47 17 S aria None Google None f emale 25 Steven Hawking 24 Fel None Twitter None Male 09 44 45 viii You can change the date range by using the Date Picker 1 The following window will open Choose date range 4 February 2015 4 March 2015 26 27 28 29 30 31 1 23 24 25 26 27 28 1 2 3 4 5 Dm 7 8 2 3 4 5 ES 7 8 9 310 11 12 13 14 18 9 10 11 12 1
29. This will allow you to create your own end user terms amongst other options i Venues and Groups 1 If a group has been created it will be displayed below the customer Clicking the icon will expand and show any venues within that group View venues by groups View venues as list Ocean Hotels Worldwide Inc customer 40 4 MEI America 2 2 To add a new Group hover your mouse pointer over the u icon next to the customer s name 3 The button will expand showing the available options 4 Select the icon to create a new group 5 The Add new group feature will load on the right hand side of the screen Details Add a new Group Parent group Dominics White Label Training Group name Add Group 74 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales 6 7 8 9 harder working wireless Add Group Enter the group name into the empty box and click The new group will appear at the bottom of the list You can now add venues to this group by positioning your mouse over the venue you want to place in the group When the mouse pointer changes to arrows pointing up down left and right you can then click and drag and drop into the group To add a new venue hover your mouse pointer over the icon next to the customer s name 10 The button will expand showing the available options
30. a captured ii Click the drop down menu at the top of the screen Conference Center Ground iii All available floors will appear in the drop down Conference Center Ground Conference Center First Conference Center Ground iv Select the required floor v The screen will update with the new floorplan level i Toggle Sidebar T i Clicking the Toggle Sidebar will open on the left hand side of the screen by default Overview reports will load Save floorplan Conference Center Ground M D n EH L o i i j Oo o Oo jM E Oo i Visit e Oo l 60 z 10 o 2 Zone name Current Period 6 O Y iz Conference area 1 2 167 Oo s Conference area 2 1 134 o O Y Exhibit hall A 12 373 o o Exhibit hall B 7 304 61 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless ii Available options in the drop down menu are 1 Overview Reports This will give a breakdown of the data 2 Data Overlay What additional information is to be displayed on the floorplan 3 Zone Management Create and manage Zones 4 Rails Management Create and manage Rails 5 Visitor and devices Gives the data for each known user and unknown devices iii Overview reports 1 Will show information that will change as users enter and leave the venue these are
31. acebook Reports f 29 Likes 522 Male 25 34 This will show how much social exposure you ve achieved over a certain period A Facebook social account needs to have been linked to the portal to display this information Please see Linking Social media accounts a b C d e f g Number of Likes and UnLikes A scatter graph of the number of likes received over a specified time period This is accompanied by a bar chart showing negative values for each unlike a page has received Number of Likes and Unlikes Bl Unlikes e Likes Recent Social Exposure This table demonstrates the social awareness of your Facebook page It gives you the total number of friends your page has received the number of posts made within the date range and the maximum estimated number of people your post may have reached This is extracted from the Recent Social Exposure table on the reports dashboard Page Impression by Users This column chart offers a daily breakdown of the total number of impressions seen of any content associated with the linked Facebook Page The impressions can be described as the number of people that have seen this content This is the total number Page Impressions by Gender Age A breakdown of the page impressions over the time period For Facebook this is broken down into age groups and then separated by gender This can give easy access to information about the most popular age range and gender
32. age is displayed with the option to select other create splash pages 2 Custom Terms Ability to turn on or off custom end user terms 3 Access Posts Ability to turn on or off Access posts 4 Redirects This is where you can setup your redirect once the end users has authenticated Options to redirect to a URL or online splash page 5 Options Set specific options specific to the access journey viii Splash Page 1 Your splash page will be displayed onscreen but you can access any created splash page you wish to use for the access journey 28 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless 2 Click the Splash page template drop down splash page template Ocean Hotel Conference 3 All created splash pages will be available select the appropriate pages 4 The screen will update automatically with the different splash page 5 You can preview the splash page by clicking either preview olo icon ix Customer Terms 1 By default the option is turned off to turn this option on 2 Click the ONE to O 3 The following additional fields will become available amo o 4 In Specify new terms name enter the new terms name 5 In Specify your terms link text enter the new terms link text this is what will show on the authentication process screen 6 In Copy and paste you
33. an select and set the following 1 Public Network 1 This SSID is always set to VenueWiFi and cannot be edited This public network SSID can be switched off if required but at least one of the public SSID s would need to be turned on 2 Public Network 2 This SSID will be set to the name of the venue and this SSID can be edited to be called anything As with the other public network it can be switched off if required 3 Private network This is an additional but private network and is aimed for staff use personal use etc When switched on the system will automatically assign an SSID and WPA2 key but these are editable xiii Click when ready to continue e Stage 3 Social configuration i You can configure your social media now or skip and complete at a later date as you could with the Hardware stage Yes thanks ii Click to complete now iii The screen will update a drop down list will appear 79 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless NEXT iv Click the drop down and choose your first social media to enable The available Social media are Facebook Twitter LinkedIn Instagram Google Vkontakte Russian social media Weibo Chinese social media ee od edm O Ooo Social configuration Please select which social accounts you would like enabling for W
34. and Wales harder working wireless b This is now active and by default will be set against all venues under this customer each venue can change this setting at venue level if required 2 Add custom SSID By turning this on and entering the SSID s you are using for your WiFi you can then set up custom splash pages based on the SSID the user connects to When this option is switch on the option will also become available at venue level to switch on To turn on a Click the ONE to O b Enter the name of the SSID c Click the Add button d The new SSID will appear at the bottom of that area Your current SSIDs Doms Free WiFi 2 Ed e You can now edit or delete the new SSID created f Any SSID s created at customer level will not be visible at venue level the venue would need to turn the option on following the above instructions and create their own SSID s for that venue If the venue is accessed using a customer login then all SSID s created at any level will be visible 28 Users a b C d e f g h o Add new user To create a new user click the button The screen will split into two sections on the left you can enter the users details and initially the right on the screen will be blank Fill in the User information fields with the relevant details Select if the account will be active or not this will determine if the user will get email instantly or at a late
35. andle on the left to your start time iii Now position the other drag handle to the end time iv The area in between the two drag handles will appear on the time line in blue 09 00 00 v Now click the icon to begin The data will start from your start time and will automatically stop at your set end time Selecting a different date i To change the date of the data you are viewing click the En icon ii The calendar will expand click the required date from the calendar iii To change the month click the month at the top this will then give you the ability to select to required month iv The screen will refresh and start showing the data collected on that day Selecting the play Speed i You can change the play speed of the data being shown on your floorplan this is only for previous data collected so cannot be used when in Live view To change the speed click the 2 icon ii The available speeds are as follows 1 x1 speed 2 x5 speed 3 x10 speed 4 x50 speed 5 x100 speed 6 x500 speed 59 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales e f g harder working wireless o Playback Options o i You can select if you want to activate Rails and Exclusion zones having these options active will make the data behave slightly different 1 Active Rail This will snap any users in
36. ate or Date Range i You can change the date or date range of the data being shown by clicking the icon 68 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales pu ii The following box will appear harder working wireless Choose date range 4 November 2014 b 4 November 2014 b Su Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa 27 28 29 30 31 1 26 27 28 29 3 A 5 6 7 8 10 13 14 15 20 21 22 27 28 29 4 5 6 Versions Found Unnamed version 06 11 2014 13 07 25 11 2014 11 49 Version 1 25 11 2014 11 49 20 02 2015 15 26 iii You can select a From and To date iv You can also view the data from different saved versions of the floorplan by selecting the appropriate from the bottom of the window Quick filter v You can select which will give you a dropdown menu with the following options Choose date range Quick filter Previous 7 days Versions Found Version 1 25 11 2014 11 49 20 02 2015 15 14 1 Previous 7 days 2 Previous 14 days 3 Previous 30 days 4 Previous 60 days 5 Previous 90 days vi Again from here you can also select different versions of saved floorplans 69 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless The presence reports give data about users tha
37. avigation allowing you to switch between Customer Group and Venue level features and reporting views i Search Field Search through all your Customers Venues Users and Hardware here your search results will show you listings for each j Page Tours An explanation of either that section or what is available on the screen will appear k Settings Access profile information system log user manuals 5 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless The Customer Portal is built using a hierarchical access and privilege structure Both users and features within the Customer Portal are hierarchy specific The hierarchical structure of the Customer Portal is built in the following way 2 Hierarchical Navigation E Ocean Hotels Worldwid a T E Ocean Hotels Worldwide Inc b E America c e Ocean Hotel Santa Barbara a A Customer The customer level is the highest level within the Customer Portal allowing management of all users and levels that are created within it The view will display a map containing all the venues that have been added to the portal for this customer Any reports will be an accumulative value for all venues b a Group Groups work like folders You can use them to group your venues into manageable folders The view will again
38. bered circle once expanded there could be more grouped venues Accessing grouped venues To access grouped venues click the numbered circle Q icon The map will then update and zoom into that area If more grouped venues appear follow the same process until just the pointer v icon is displayed Venue Pointer You can click on any venue pointer on this map to see information about that venue such as Model MAC address Status and when the router last polled Top 10 busiest venues right now This column graph shows the current right now busiest venues based on the number of users that are online at those particular venues Top 10 busiest venues in past 24 hours This column graph shows the busiest venues during the past 24 hours based on the number of users that have been online during that period at those particular venues 11 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 79R w purplewifi net Company number 0644980 Registered in England and Wales harder working wireless 5 Venue Filter hb F You can filter your view by the status of the venue by clicking the Yo icon The available statuses are a Online At least one user has logged into the free WiFi within the last 24 hours b Offline No users have logged in during that last 24 hours c No hardware No hardware has been assigned to this venue so no data can be collected 6 Venue List tab Customer or Group view This will display all the
39. change this to something more relevant this will become useful when applying splash pages to AP s vii A number of buttons will also appear at the bottom of the screen these will vary depending on the hardware selected If enterprise kit was selected then two buttons will appear these are 1 Download instructions this will download pdf step by step instructions on how to activate and setup via the cloud for the selected make and model 2 View online instruction this option is similar to the above except it will open up an internet browser window and display the relevant instruction for the selected make and model viii If the hardware selected was non enterprise then there would be 3 buttons these are ra Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless NEXT 1 Download instructions this will download pdf step by step instructions on how to flash the specific make and model selected using our custom firmware 2 Download firmware this will download to your PC or network the specific firmware file for flashing the selected make and model 3 View online instruction this option is similar to the above except it will open up an internet browser window and display the relevant instruction and download link for the firmware for the selected make and model User Guide for TP Link TL MR3020
40. close proximity to the rail thus increasing accuracy levels 2 Active Exclusion Zones This will do the opposite to Rails if an area has been assigned as an exclusion zone then any user appearing in that zone will be pushed out of the zone to the strongest signal from an AP also no data will be captured from these areas ii To turn either off untick the box next to the relevant options Watching in real time i The watch the data live click the gt button the 24 hour time line will disappear the gt IT 15 25 17 will change to ITI 15 25 17 ii To stop Real time view click the icon and the time line return and data will stop View footfalls or Heatmap i You can change the view on the floorplan to show users either as Footfall or Heatmap by default if will be set to Footfall ii The data shown on the floor plan will change depending on the choice 1 Footfall will show an icon z 2 Heatmap will show a circled colour that will change depending on numbers iii To change the view click either e 1 EI Footfall 60 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless 2 S Heatmap h Selecting a Floorplan i If your venue has more than one floor and multiple floorplans have been uploaded to the portal you are able to change to these different floors to view the different dat
41. counts already added will be greyed out xiii Once you have finished adding the social media accounts click NEXT f Stage 4 Venue Wizard Finished i You will now be advised that you have successfully created a venue ii You will also be asked if you wish to create another venue using the wizard E E iii Select either or 81 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless i iv If you selected No you will then be redirected back to the venue management area your new venue will appear on the left of the screen If you selected Yes you will be taken through the wizard again 14 The venue information is split into different tabs a Details This displays the venue information this can be edited if required b Hardware This displays any hardware assigned to the venue and the ability to add further hardware if required c Access Methods This will display the 7 social media platforms you can use for the authentication process d Linked Networks This is where the venue customer owner adds their social media details to allow social feed on the access journey Facebook reports and sending social updates e Options This is where you can set your venue specific options 15 To edit the Details captured initially a Click the Details tab b Edit or enter the new informa
42. d is displayed on the right URL Redirects Creat w URL redirect Y current Url redirect for this journey Redirect created successfully URL Date created t J https www google com E Url redirect Create redirect 6 If you selected an online splash page template from the list an additional drop down will appear 7 Click the drop down and select to relevant online template Create redirect 8 Click the button to confirm redirect xii Options 1 Within options you can set access journey specific options these are a Seamless login Turning this option to On provides faster access onto your WiFi for repeat users b Ask for Facebook Like Turning this option to On will prompt Facebook users to Like your Facebook page before accessing your WiFi c Ask user to opt in to marketing material Turn on if you require your visitors to specifically opt in to receiving marketing material from you d COPPA enabled COPPA Children s Online Privacy Protection if enabled then users under the age restriction will not be able to access the WiFi network e Verify identity via SMS Turning this option to On provides faster access onto your WiFi for repeat users 2 Some options when turned on will open additional fields to enter a Ask user to opt in to marketing material i Turn on or off the By default users agree to accept option ii You have the ability to enter your own text for prom
43. d update your details saved on the portal 2 Change your password iv My login options 1 From here you can link your social media accounts to the portal to allow you to login using these credentials 2 Click the relevant social media and enter your details 3 Once linked you can then use these details to log into the portal Personal details My login options Login options Facebook Twitter Linkedin Link your Facebook wW Link your Twitter nN Link your Linkedin Instagram 19J Link your Instagram 10 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless DASHBOARD The home of the portal is the dashboard The dashboard will differ depending on the login credentials as outlined in the previous section The view can be changed by clicking the top right drop down menu and selecting the relevant level 4 Venue Map tab Customer or Group view The Venue map will zoom to the area of the world where your venues are located the more the venues are spread out the less the map zooms in All your estate will be visible but you can click and drag to other areas on the map Your venue locations and status r ae a b C d e ta Ba Qo Los Angeles Your venue locations Where venues are located in close proximity they will be grouped together and the number of venues is displayed in a num
44. display a map but only the venues that have been assigned to that group will display Any reports will be an accumulative value of the venues in that group C Venue Venues are any location or area that you can assign hardware to The view will only show specific venue information All reports will only be for this venue Users are assigned at a hierarchical level and will have access to the level they have been assigned to as well as any levels groups and venues below For example a user assigned at Customer level will have access to any users groups venues and pieces of hardware associated with that customer Alternatively a user assigned to a Venue level will only have access to users and hardware associated to that specific venue 3 Customer Support Drop down Within the User account area you can the ability to access your account details and password and edit these details Access the help and support department that contain manuals guides videos and general portal help information a Click the person icon the drop down menu will appear below the icon i b The following will be available to view or access i Email address The email address that you use to log into the portal 6 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales C harder working wireless ii Help and support Access to training material s
45. e The type of template multi purpose offline or online 38 There will also be a number of options available to this template to access hover your mouse pointer over the u button The menu will expand and display the following EIEISISEXT a Update details Ability to update the Publish details including the template name Use and Ownership b a Duplicate Use this template content for a new template c ENE Preview Will open a webpage displaying the splash page d x Delete Will delete the template from the system completely x Splash Page System Templates You can use one of the sector specific templates or the default template These templates will have images and colours specific to the template theme and will require less input from you The system templates are located at the top of the Splash page screen under the tab heading System template 1 Click the System templates tab at the top of the screen 2 Each templates will be displayed hover your mouse pointer over the button BOEG 3 Three options will be displayed 4 To preview the template click either EE button this will open a new browser window and display the sector specific splash page FS 5 To use a template click the duplicate E button next to the required template 6 The process is now the same as creating a new template please follow the above instructions to complete this splash page s 11 Access Journey
46. e Add Last visit 12 Mar 2015 17 37 56 button above Xerox Corporation 00 00 00 03 D0 91 Visits 1 Last visit 02 Jan 2015 17 34 12 E shots received 3 Eshots e Social interests 16 likes over 4 categories n m Venue Ocean Hotels Conference center Received 02 Apr 2015 1 i i Coca Cola Free 1 day spa pass EJ Venue Ellisons Received 02 Apr 2015 12 45 44 Sainsburys 10 First visit discount EI Venue Ray s Steak House Received 02 Apr 2015 12 45 44 Virgin Media qw intu TraffordCentre c Visitor Tags Certain tags will be created automatically by the portal using the information captured for the user login details If it is a device profile card it will use the information captured from the device to create tags 48 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless But you can create your own tags to assign information to profiles this then allows you to filter your customer by the information you enter d e i Creating custom tags 2 You will need to add the Keyword for the tag 3 When you enter your keyword click the tick icon to confirm or to delete click the x icon ES 1 To create a tag click the icon 4 Now enter the value and again click either the tick or x 5 The Tag will now appear with the other tag already created This information can now be used to
47. e this can be either 1 Visit Based 2 Dwell Based 3 Top Customers 4 Birthday v Click the proceed button vi The management screen will appear you can now start to build your communication The screen is split into two areas on the left is the area to create the content On the right is the area you can define the parameters for sending n E shots management Ld Ld r F 4 r p the t Visit Based v Define your parameters Male amp Female v Select venues v Parameter type e Historical user matches aL vii Click the Insert a new module Imo icon viii Select the element you want to add from the list you can add as many elements as required Select either 1 Title ability to add text 2 Text ability to add text 3 Image ability to add a picture 4 Ribbon ability to add text 5 Date Range ability to add dates ix When an element has been added it will by default appear at the top you can then reposition this anywhere by clicking the drag handle icon and dropping the field into its new position 38 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless x You can delete the element by pressing the icon xi If you add an image to the image element the required size and format is displayed to help when formatting the picture JPG format 354 pixels wide xi
48. e Page list u Finally the last menu drop down will be the specific reports from the Section and Page options previously selected v Select the appropriate report from the list w Now click the button to create this section x The new element will appear and instantly drag through the relevant data set Remove y A Remove button will appear in the top right of the element just created click this to remove this report from the dashboard You can now repeat the above steps to create your additional elements until either all are populated or you are happy with the number cre 17 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless The Onboarding area is split into two sections Access Journey and Splash page In the splash page area you can create your customer splash pages for your different venues but you will no longer publish them within the splash page This will now be done within the Access journey area From here you will also have specific options for that splash page and the entire journey and options for the end user 10 Splash page a Splash Page Template Library We use templates for splash pages The template library is split into two tabs these are i Your Templates This will display any templates that have been created for this venue or customer These can be used as templates for o
49. e counted once Clicking a column will display the users behind the number c Gender A column chart depicting the age range of the visitors to your venue Within each age range the gender is broken down into male and female visitors showing the ratio of male to female visitors at a glance Hovering over the gender specific colour for each age range will give you the figure in terms of visitors 51 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444980 Registered in England and Wales d e f g h harder working wireless Age Two pie charts to show the breakdown of age on a per gender basis This will give you an overview of the age ranges within each gender as opposed to the bar chart which is a gender breakdown within age ranges Hovering over a particular segment will give you a percentage of visitors within that age range Visitor Locations This column graph shows the most common locations of your WiFi users It doesn t display repeat visits by the same users Visitor Sources This column graph shows which social media network each user has used for authentication It doesn t include repeat visits by the same users Social Network by Gender This chart shows a gender breakdown against all the available social logins Social Network by Age This graph shows the social login methods broken down by age range 17 Network iPhone 5 iOS 7 9 28gb
50. eisudsauieriqavuxeidudsa Xx EAM EO E E EA ERI FAI EX FA EE CA EA TEE CAR EXE EUN 15 10 Slash cT estes dis 18 11 ACCESS JOUMCY savasqeatvasitaact i wasser vieibar A ies EL V CEDE ER EAR E VR UU a FR RCRUM CAU PER VAI UR UU ad 27 urviqauag cte 37 12 COMMUNICATIONS ici piginUsuiduntas oia doni invisum tan rien A SS rDun r ne dura gne erit rismibo sen temp E 37 13 VISITOR AND DEVICES i257 vxirivatiterhtuC caa Er PES rA IND EIE PrP TPI EE PRI ODE EMI Rp SNAP Ep VE iia pU 45 14 SOCIALE UPDATBS ee ee ee ee eee ee ey eee esu Mu E M ME UP Mp UMEN 50 Mzus gp c eee er ee 51 15 Blau E TUS 51 16 ile m T 51 17 Msg 52 18 Content Fiiterng Ss CCUG PROC T LO MT o D oo 52 19 BLumylei m c c ED 53 20 DOW irr m wwnnnrem 54 21 cec posce T T TT 56 22 Facebook REDON Sac ccsetameeserdaimccseteawneiesttanerenidesittendweiceeic LIT iced DE EMELId LIU rri EIC EAIA 57 LOCATION FERTURES eriin tissue ates Siqunp E ETT P UvEULU TES TES Eun pLOSPEUrIPE EA testes MU PULO E 58 23 ge iEn ide RETI
51. el This will assign the splash page s to the specific group selected a group can contain multiple venues or just one iii Venue Level This will assign the splash page s to a specific venue you can have different splash pages for different venues if required 35 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless iv Hardware Level This will assign the splash page to a specific AP at the venue this allows for different splash pages to be displayed in different locations at the same venue v Custom SSID Level If you have turned on and created a custom SSID s in the settings area you can assign splash pages to these this give extra flexibility in the number of splash pages you can have live c Select the appropriate level and the click Publish to make the splash page live C System journeys i This area will display the system default splash page template this is so you can still setup a access journey without creating a custom splash page ii Once created you will have the same options as above 36 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless MARKETING The marketing tab contains three different areas these are accessible by clicking the relevant option from the
52. en Download this report Immediately Y C Select when you want to receive the report from the drop down menu available options are i Immediately This option will download the report straight away once the download now button is pressed ii Daily You can set the daily report to be emailed 7 days a week weekdays only or weekends only and all at 9 00 am Download this report Daily iii Weekly You can select any day of the week you want the report to be emailed again at 10 00 am Download this report Weekly Monday iv Monthly You can set which day of the month you would like the report to be emailed It will be sent at 10 00 am like all the other options 14 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless Download this report Monthly v d Add the email address of the user you wish to have the report emailed to e To add the email click the e icon you can add as many email addresses as needed List f Once added the email will appear at the bottom and a LC icon will appear to show the report is scheduled List g To view the list click the Lr icon and the following window will open displaying the scheduled report Your scheduled reports Monthly h To remove the email address click the icon You will be taken back t
53. ents seen at the venue s each day split by gender Visitor engagements Visitor engagement is based on the time a user spent within your venue A minimum value can be set for a visit to be counted as fully or partially engaged 70 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales h J i ii iii iv v harder working wireless Click the button The following window will open Visitor engagement settings Enter the amount of time in minutes a user has to spend within the venue to be counted as being fully engaged Enter the minimum amount of time in minutes a user has to spend within the venue to be counted as being engaged Select if to apply these settings to all venues for this customer vi Click the button Visitor retention Shows a comparison of how quickly visitors from two set weeks returned to the venue Applying a Filter i ii iii Unselect the relevant option and click W Fiter gt To filer the data click the button The follow will open Filter Devices M Non mobile Update button Date Range i ii To change the date or apply and date range click the The following window will open Choose date range Calendar 4 February 2015 4 February 2015 Su Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa 25 26 27 28 29 30 31 25 26 27 28 29 3
54. evel or Venue level vi Select the Owned by This is specific on what was selected on the previous drop down vii Click the button when all the details have been entered viii The template creation screen will load it is split into two areas for ease 1 Header Management Tab Here you can add your header information such as venue details logo background images and login methods If multi purpose was selected you can also switch between the offline and online pages 2 Content Management Tab Here you can enter content to appear below the header information and you have the ability to add content such as social feeds weather images and text If multi purpose was selected the content you add here will appear on both offline and online pages ix The Header Management area will load first by default Doc B c3 rrrrrrrntau EE rs FT INL s 3 Er Waived ld em sms u cus isat page fee s cn otoo bet seeps Gn bem gae mq sc um tones sm ory id Pa t ve We e pre o oe m bate aom o o cm n vA 19 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless oo e 1 From here you will first need to add your company venue logo the required settings for the logo are within the element 2 Click the button The load window will open navigate to where your logo is saved select it and then click O
55. fault click the name and you can then name the rail to something more appropriate Unnamed Rail 1 e 65 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless j To delete the rail click the o icon vii Visitor and Devices 1 Can is linked to the Visitor and devices section once a user has logged into the WiFi and they appear on the floorplan you are able to click the icon and see the details captured for them This will also show the details about the unknown users in the venue but this is limited information 2 Once you select CAM from the dropdown menu it will split the information into two sections CAM M a Known Users logged into the WiFi b Unknown Devices not logged into the WiFi Barak Obana t 53 year old male David Cameron 48 year old male 3 By default the known users will be displayed 4 Clicking any of the profiles listed will display the user on the floorplan 5 You can also search CAM by clicking into Search by name box on the Known section or Search by device type for the unknowns and then typing the relevant details to search for 6 Clicking any icon on the floorplan will also open the CAM area on the right and display the relevant profile details 7 The unknown will appear as the make of the device and the number of visits Apple Visits 1 viii Saving Floorplan
56. filter the data on the CAM overview screen Exporting specific profile data i ii iii You can also export the data captured from within a profile card as well as the overview by L clicking the icon Where the CAM overview exports all the data filtered the export from within a profile will give specific data about that one profile It will give the option to select either 1 PDF 2 CSV Visitor Notes i ii iii iv You can create visitor notes on each profile Click the Add icon The following window will open Visitor notes 0 Give the note a title and then add the relevant notes 49 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless Save v Click the button vi The new note will now be saved against this profile card 14 SOCIAL UPDATES The social updates facility gives you the ability to compose post and schedule a social update from within the Portal By turning on or off the Facebook LinkedIn and Twitter icons in the upper right hand corner of the social update module you can define which of your social networks it gets posted to 1 2 or all Specify your status update 3 H7 Scheduling Scheduled list Save Your current scheduled updates a When updating your status you have two additional options i a The image embed icon allows you to a
57. h based on the parameters you specify It is only available in the Visit based type you can turn off Historic User Matching by selecting First time visitor option in the parameter type Your e shot will only be issued to users who meet the criteria you have set going forward and historical matches in the systems database will be ignored 39 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales pu harder working wireless xvii Now define your parameters using the options to the right The type selected initially will determine the defining parameters criteria However you can select alternatives from the drop down menu at the top of the screen xviii Click the drop down menu to select a different type if required Bon act tho trem n m 1 VT Select the type of e shot send xix The follow are available Visit Based Define your parameters Recipients gende Male amp Female Re e e F Recipient 3ve visite Select venues Parameter type e Prev visitc OQ First tin During the last Day s Historical user matches you want to 40 Visit Based Visit Based Dwell Based Top Customers Birthday Visit Based Ability to define recipients gender age range venues visited previous or first time visitor number of visits and during the last amount of days weeks months years Purple WiFi Ltd 1 Henry Square A
58. h v 3 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales i harder working wireless LOGGING IN The logging in screen has an image scrolling background so the image will periodically change depending on how long you stay on the screen for Enter the login details provided in your initial email received from us When entered click the button so the system keeps your login details stored for the next time you login venuewiti English Once you have logged into the portal for the first time you can then link your social media accounts this will then allow you to log into the portal using these credentials going forward See Linking social media accounts 1 To login using a social media account a Onthe login screen click the link Log in with social media b The login screen will change to display all the supported social media accounts these are venuewifi i Facebook English Y ii Twitter iii LinkedIn iv Google Log in with Linkedin v Instagram Log in with Google vi Vkontakte Russian Social Media Log in with Instagram Log in with Vkontakte Log in with your username and password To select the social account click the appropriate button As long as you have registered this social account on the portal you will be instantly logged in Please see My Login Options 4 Purple WiFi
59. have on the system clicking Save user when finished editing v Update permission level Ability to alter the permissions set against this user dd If any changes have been made click the button 89 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales I harder working wireless 90 Purple WiFi Ltd 1 Henry Square Ashton under Lyne DL amp 75SR w purplewifi net Company number 06444380 Registered in England and Wales
60. he communication to any recipients Publish Click the button in the top right hand corner this will publish your communication live and change its status to published At this point your communication is locked and you will no longer have the ability to edit details or change parameters The following message will appear on screen advising of the above click the button to proceed 42 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless Are you sure you want to publish this voucher After publish you will not be able to make changes iv Once published if Historic User Matching is enabled it will automatically be sent to any user matches currently in the database The number issued is displayed on the main screen on the right of the published template Template name Type Date created Published Valid from Valid to Status No issued Holiday discount v You can click on No issued and it will break down and list all the recipients vi Published templates can be cancelled at any point by hovering over the fly out menu and selecting the x button A window will open advising that once deleted it will no longer be available Once deleted it will be removed from the Your Templates area but you can duplicate the template beforehand to use content again in the future c Editing In Development templates
61. i Once all the elements have been added you can then select the colour scheme by choosing from a selection of pre defined colour themes located above the elements Colour schemes are defined by 1 The border colour Primary colours 2 The fill colour Secondary is for the elements M 3 You are also able to specify a custom colour scheme by clicking the ce rirerrrrere Custom colour scheme xiii You can now preview the communication click the Preview button Preview in the top right of the screen xiv The content will change on screen to show how it will appear in the communication leaving out any elements containing no data xv If further amendments are required click the Edit LE button xvi The parameters and Historic User Matching Once populated and a colour scheme chosen you ll need to define who this is issued to by specifying the parameters You can specify a range of criteria that must be met in order for a user to receive the communication you have created By selecting the type and then selecting the available defining parameters you can target exactly who is rewarded with the offers For example parameters can be based on a user s gender age demographic the number of times they have visited one of your venues in a given time frame and their birthday as well as the top 10 top 25 and top 50 customers Historic User Matching allows you to see how many people your communication will currently reac
62. iFi access Please select Q NEXT Q Linkedin Instagram Google v You can now add the page URL Name or ID this example is Facebook O Ooo Social configuration Please enter your Facebook page URL Facebook page url or ID purplewifi 2 NEXT vi Once entered click the button vii The system will search for the details entered and return the results 80 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales i harder working wireless Seti paupe ek amp viii You can click the binoculars icon to check results are correct This will open a web browser and show the social page ix Click OK if the search result were correct or if incorrect and you can re enter the details and try again x Then click xi The screen will now show the social media account that has just been added but as numbers this is the unique customer ID against this specific company Facebook page You can click the pencil icon to edit the account or the icon to delete it Social configuration Network Account ID Facebook 374229559319057 Add more social accounts to network Add more socal accounts to network xii You can now also click the button to add any further social media accounts following the instructions as documented in the previous steps When the drop down list appears any social ac
63. ick the MNT button to use this template iv A create your e shot box will appear v Enter a name for this e shot vi Select the e shot type and click proceed vii The e shot template will load with the content already created You can now either alter delete or add further content if required viii You can also change the colour scheme for the primary and secondary colours ix If you selected the Birthday venue invite template the e shot will be created with a birthday theme and only the parameters would need adding Please refer to Creating a new e shot 44 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales I harder working wireless Add an element to your e shot E E I Select the type of e shot you want to send Please select an element Birthday Define your parameters j s your birthday soont Available Dates of birth 0 users Delivery this e shot 1 Day before Send standard birthday e shot on the day We noticed that it will soon be your No birthday Why don t you pay us a visiton JPG format 354 pixels wide 13 VISITOR AND DEVICES The area shows you an overview of the devices and users that have been seen at your venue Each user or device has its own Profile card within the system and you can launch this card by clicking on the user or device name From within the profile card you can access detailed
64. information on the user or device s behaviour add notes and create tags By default the overview will show all data gathered during the last 30 days but this can be changed to a specific date if required a Overview i The overview by default will display all users and devices that have logged onto the network The following information is available from the overview screen 1 Visitor Details about the visitor either user or device 2 Visits Number of visits 3 Last seen Date and time of last visit 4 Average Visit Average visit time of all visits 5 Favoured Connection Most used connection method 6 E shots received Number of e shot received ii You can also quickly change to other venues depending on login credentials to view the profiles collected for that location 1 Click the drop down menu at the top of the screen Choose venue Choose venue Ocean Hotel Conference Center Ocean Hotel Training Center Ocean Hotel Santa Maria Ocean Hotel Santa Barbara 2 All available venues will be displayed select the required venue and that data will then load iii Tags will automatically be added to profile cards using the data captured from the login method but you also have the ability to create custom tags You can then filter the data by either the system or custom tags By default within the CAM overview two tags are applied Profile type Device e Profile type User e and 45
65. laying all the information captured for this profile Overview Zachary Braff Zachary Braff fo Gender Male Age 39 E mail ZacharyBraff demo net Location South Orange New Jersey United States 9 2 D4 3 g 2 Language English T NP 7 u Venues visited E shots received Devices used First visit Ocean Hotel Conference Center 09 Feb 2015 08 24 Last visit Ocean Hotel Conference Center 19 Mar 2015 21 58 oo EIS ITE o Venues visited 2 venues totalling 4 connections D Connection methods 2 venues totalling 4 connections Ocean Hotel Conference Center Fort George Street Port Anto Visits 3 Last visit 19 Mar 2015 21 58 25 Anto Q Mon 9th Feb 2015 08 24 36 Connected with Facebook Mon 9th Feb 2015 08 24 36 Ocean Hote Conference Center Fri 13th Mar 2015 08 49 54 Connected with PENG Facebook Sun 22nd Feb 2015 09 47 54 Ocean Hotel Santa Maria Ocean Hotel Santa Maria 2079 N Roemer Court Santa Maria Visits 1 Last visit 22 Feb 2015 09 47 54 Devices used 49 venues totalling 58 connections Visitor notes 0 n iPhone 00 00 00 03 D0 90 There are no notes for this profile card Visits 1 Last visit 12 Mar 2015 17 37 56 Click on the Add button above to create one iPhone View device profile There are no notes for this profile card 00 00 00 03 D0 90 Created on 14 09 2014 by Portal Admin Team OS iOS 4 3 3 You can add notes to a profile card quickly and easily by clicking on th
66. lso show the number of users in that zone right now and also how many in last 24 hours period 2 To create a new zone you have 3 different methods these are a I b H Rectangle c s 3 Select the required method depending on the shape of your new zone 4 The icons on the floorplan will then disappear and your mouse icon will change to a black 5 Click once on the floor plan in the area you want your new zone and drag you mouse to the required size and location 6 Click your mouse again to complete the zone creation 7 The zone will appear on the floor plan with a unique colour defined by the portal Each zone will have its own colour 8 On the right of the screen your new zone will appear at the top of the list and will be named Unnamed Zone 9 Click onto the name and give it a unique name applicable to the area mr 0 10 Once named you can now make this zone an Exclusion Zone this will mean that no data will be captured in this area also if any users appear in here the system will automatically push them out of this zone It is used to increase the accuracy of the users location and also allow for certain areas of the venue to not record data 11 To do this click icon it will change to a icon The name will also appear in red Training Zone o 12 To delete a zone click the icon The zone will then be removed w 13 To turn off the zones on the floorplan click the ic
67. me will appear below the Portal dashboard hovering your mouse over the dashboard names will show a icon Clicking this star icon will make that dashboard the default dashboard that will load automatically The new dashboard will have loaded on the right of the screen the name of the dashboard will appear at the top of the screen to edit the details of the dashboard click the n icon A window will open allowing you to change the name number of elements and if the default dashboard Click lo once changed To add a report element click the icon it will appear green when your mouse is over the icon Once clicked the follow will open by default 16 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless o You can cancel this by clicking the Cancel button p First you need to select what report area of the portal you want the first element to be by default it will display the section as Dashboard q Tochange the default option click the first menu drop down called Section Dashboard Reports Presence r The following options are available i Dashboard ii Reports iii Presence s Select the appropriate option from the list t The next menu drop down will determine the first option selected All relevant pages specific to that Section will appear Again select the appropriate option from th
68. mpany number 06444380 Registered in England and Wales i harder working wireless Domain exclusion c Enter the domain details in the domain text box d Then click the green plus icon o e You can select either i Exact ii Anything before iii Anything after f Click Save once completed g The data will be updated with the new exclusion s 19 Date Picker w a You can change the date range by using the Date Picker icon b Once clicked the following window will open Choose date range 4 February 2015 gt 4 March 2015 26 27 28 29 30 31 1 23 24 25 26 27 28 1 2 3 4 9 le 7 8 2 3 4 5 5I 7 8 9 10 11 12 13 14 15 9 10 11 12 13 14 15 16 17 18 19 20 21 22 16 17 1 8 19 20 21 22 N Ww N gt N o N o N N N oo N N 5 N 5 26 27 28 29 c Select the new From and To date Quick filter d Alternatively click the icon e The window will change to the below Choose date range Previous 7 days Previous 7 days Previous 14 days Previous 30 days Previous 60 days Previous 90 days 53 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless f Select the date range from the drop down g Click the icon when you have made you final selection h The screen will update with the new data for the selected date range 20 Download 4 gt
69. nd may not want to be asked to post a message every time they enter the venue In this case you are able to specify that you would like to limit posting to their timeline once every by using the drop down menu Available options are a 1 day b 3 days c 1Week d 1 Month In addition to controlling if and how often a customer is asked to post to their social network timeline you can also specify the content of the message that the customer is asked to post and if when you d like this content to change 7 You can also specify which social media platform this will post to By default any accounts set up within the system will be active To turn off a social media platform 8 click the relevant icon in the top right of the screen The icon will become grey and this means it is now inactive When updating your access post you have two additional options a du The image embed icon allows you to attach an image to the status update you are creating Clicking the camera icon allows you to navigate to an image on your computer hard drive and insert the image into the post you are creating When inserting an image it will require 25 characters so this will need to be taken into account when typing the message 30 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless im b The calendar icon allows yo
70. nsiderations Network preparations Trouble 2 To access click the relevant guide 3 An additional window will open displaying the guide as PDF viii Video guides 1 In this section are a number of 3 minute videos on the main elements of the portal and also numerous 30 second snippets on new features 8 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless 000 0000 me E erret um am ooo oo 9 pro 2 Select the required video and click the play button the video will play within the portal screen d My Account i Click My account from the drop down list ii This area is split into two tabs these are 1 Personal details 2 My login options 9 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales I harder working wireless Personal details My login options Personal details a g More detaits Fest name Demo Username ohn olivergipurplewifi com Last logged in 12 37 34 02 04 2015 User Company name Reseller account john olivergipurplewifi com Telephone 0 jot h f om Reseller Mobile 0 Member since 09 02 01 03 12 2014 Role gra Timezone Select a timezone j passwort password iii Personal details 1 From here you can review an
71. o select one to continue 1 I already have a copy of the starter pack thank you This will allow you to continue with the wizard without downloading 2 I would like to download a copy of the starter pack now This will download a copy to your PC 3 Please email me a copy of the starter pack When you select this option an additional field will appear the user s email who is logged in will appear in the box but this can be changed if required NEXT ix Select one of the above options and then click EZN d Stage 2 Hardware details i You have two options to select these are Ue Will go to the hardware setup screen 2 Will skip Hardware and go to the next section of the wizard 76 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless ii Select iii Two fields will appear that need data entering these are 1 Router Type All supported hardware models are listed 2 Router MAC address The unique MAC for this specific piece of hardware 009 iv Click the Router type drop down menu and select the correct make and model v Now enter the unique MAC address for this make and model usually under the device vi Once both have had data entered and additional field will appear called Name by default the make and model of the device will appear in this field but you can
72. o the selection window allowing you to enter a different email address i To exit this window click the icon List j You will return to the first window but with an additional is icon Download this report Immediately v 9 Custom Dashboard You can create custom dashboards so having the ability to select what data is shown and in what order You can select reports from different areas of the portal depending on your login level will determine if all data is shown are just sections a Expand the Dashboard area by clicking the expand LINH icon b The area will expand and display any custom dashboards already created along with the Portal dashboard 15 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales C d e f g h J k m n harder working wireless Portal dashboard Add dashboard Click the button The following window will open 8 report modules Y Enter the name of the new dashboard Select the number of modules required select either 4 6 8 or 10 modules to include on the dashboard Select if this dashboard will be the default by clicking the CONES button to am Then click E The page will load with blank elements ready to be populated the number will determine how many were selected on the previous window On the left of the screen your new customised dashboard na
73. on next to Overlay zones on map To turn back on click the CHES icon 64 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless 1 Rail management allows you to create rails in your venue to help improve the accuracy of the location data in the venue as it drags users in close proximity to the rail Especially useful to identify isles and walkways in a venue a To create a Rail click the button b The rail button will go green and the data on the floorplan will disappear vi Rail management c The mouse cursor will change to a large icon d You can now draw your rails on the floorplan click your mouse once where the rail is to start Q 100 o Press the return key to save the rail or esc to cancel es S i i D D i i i i i i i i D mo e Drag and click you mouse again where it is to stop you now have the option to stop completely or carry on in a different direction f To carry on click you mouse on the floorplan at the next point and continue with this step until you have finished g To stop now press ENTER on the keyboard h The new rail will appear on the floorplan and the data will also return i On the right of the screen the system would have given the rail a name by de
74. orking wireless i Number of public networks You can have two public networks with different SSID names one will default to VenueWifi and cannot be edited the other can be renamed as required ii Session length You can specify how long a user can stay connected once they authenticate iii Idle Timeout When no data is transferred you can specify a length of time before the user is logged off iv Download speed limit The maximum download speed the user will be limited to v Upload speed limit The maximum upload speed the user will be limited to vi Allow HTTPS redirection Setting to Yes will force quest users to be redirected to the splash page if they try to access a HTTPS SSL website whilst not yet authenticated vii Private network Switching this on will allow the venue to have a private network as well as the public one this is ideal for staff members to access viii Wireless Radio settings Set the wireless settings for both 2 4 and 5GHz channels a Once you have set these additional options click the button b The screen will update advising that your hardware was successfully added You can now add further hardware if required 18 To disable a Social link a Click the Social tab CHES to c The social access is now disabled b Click the toggle button from 19 To enable a Social link a Click the Social tab CED CHO b Click the toggle button from for social
75. ox if left blank a random password will be generated If a specific password is required enter it into this text box You can use the custom profile or click the drop down and select one of the System profiles these are i Admin Fill access to every menu and sub menu ii User Can access everything apart from the Management area which is set to denied iii Viewer All menus and sub menus are set to read access other than Marketing and Management which is set to Denied You can still edit these system profiles if required To edit you will need to remove the tick from the area you wish to customise The menu will go green allowing you to move the slider to the relevant access level If the custom profile was selected then there will be no tick box you can simply set the level You also have the option to turn on or off Show Personal identifiable information if turned off then when reviewing the data within the portal no personal information will be shown You can set change to the following access i Denied Cannot see this area in the portal so no access ii Read The user can see the area and access but only view cannot create anything iii Edit Full access so can see the area access and edit or create within this area The following Menus can set or sub menu options set individually i Onboarding 1 Splash Pages 2 Access Journey ii Marketing 1 Communications 2 Visitor and devices 3 Social updates ii
76. pen 3 Below the logo is an area to add content about the venue company some default text will already have been added You can delete this and enter your own information There is a limited number of characters you can use in this text box 4 You can change the font colour by clicking the icon in the bottom left of the box The following option will appear and you can now enter your required colour 5 Now select which social media platform you will have active as a method of authenticating to the network 6 By default Facebook Twitter Google and Form will be active These will be displayed next to the company venue information area You can turn on additional logins and turn off ones that are not needed 7 To turn on off a login click the circled icon Any that are grey are already turned off Clicking these will make them appear in the list and will change to a coloured icon Clicking a colour icon will turn off this method of authentication 20 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless 8 Once all the login methods have been set you can change the order in which they are located on the page Each login method will have a drag handle oo on the right hand side you can click onto this handle and drag and drop the icon into its new position f A Facebook 9 If you selected a multi pu
77. plewifi net Company number 06444380 Registered in England and Wales b harder working wireless xx Enter the required defining criteria xxi Once all complete you can save the details or send yourself a test before saving xxii click the button xxiii A drop down will appear select either 1 Save Changes This will save the communication 2 Send Test This will allow you to send a test first before publishing live This will allow you to review the content as the end customer The portal will allow you to enter an email address to use for the test Xxiv If you select Send test the following window will open Please enter your email address xxv Enter the email you wish to send the test to xxvi The communication will be sent within 5 minutes xxvii You can now either 1 E Return to Library This will not publish the communication but take you back to the template screen As long as you clicked save it will now appear under the Your Templates area with an In Development status Clicking back on the name will re open the edit screen Publish 2 Ld Publish Will publish the communication and send out straight away or at a later date depending on the defining criteria selected Statuses and Publishing i ii iii By default new templates will have an In Development status This means you can build and tweak your content and parameters before committing to your settings and sending t
78. pting for the agreement am oe Agree to receive marketing r b COPPA enabled 34 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless i When this option is switched on you can set the age restriction limit by clicking the drop down and selecting the appropriate age level ii You can also enter the text that will be displayed when someone under the age limit try s to access c Verify identity via SMS i This will open tick boxes to turn on or off SMS verification for each social media and registration form Save v xiii You can save the access journey at any point by clicking the LM button xiv A drop down will appear giving you the option to either 1 Save Journey 2 Create a language version xv Now you can publish the splash page to make it live Publish 1 Click the button a Public Setting window will open Select an option Y Publish a Clicking the drop down will display the available options for your login As mentioned your login will determine where you can publish the splash pages When a selection is made an additional drop down will appear giving additional options dependent on the first selection b Available levels for assigning splash pages are i Customer Level This will assign the splash page s to all the venues belonging to this customer ii Group Lev
79. r date The email contains a link to the portal their user name and password To change the option click the toggle button accordingly Off CHES O ii i d Now select the access level by clicking the pencil icon A window will open and from here you can now select the relevant options from the first drop down menu Depending on your access level will determine which options are available these are 1 Customer Level This will give them access to all the venue assigned to this customer 2 Group Level This will give access to only the venues assigned to that selected group 87 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales j k m n o p q r S t u harder working wireless 3 Venue Level This will give access to only the selected venue Once selected further drop down menus will appear the selection made will determine what is displayed within the next drop down menus Set Once all the menus have been populated the Set ES button will go green Click this button The window will close and the right hand side of the screen will populate with the default permission profile Custom Before setting the privileges we need to set the Password information because this is a new w user the Set user password by default will be set to on O Below will be an empty field b
80. r has their first visit and a number of repeat visits within the 30 day timescale they will only be counted once 12 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales iii iv v vi vii harder working wireless Users Currently Online This is the current number of users right now at your venue This figure is based on the current number of live authenticated RADIUS database sessions and will be dependent on your network idle time out setting WiFi users time online This graph shows the WiFi duration of users over the past 30 days broken down into bands of 0 30 minutes 31 60 minutes 1 2 hours and 2 hours The count on the y axis shows the number of user sessions that fit into each band WiFi Users age breakdown A bar chart depicting the age range of your venue s user over the past 30 days broken down by gender The bar at the top of the report shows the overall percentage breakdown of males and females whilst the bar chart itself shows the count of male and female in each age range Clicking on a section in the bar chart will take you to a drilldown of the user details WiFi user demographics Two pie charts that show the breakdown of user ages split by gender Each pie chart is split into age segments showing at a glance the percentage age breakdown Segments can be toggled on and off by clicking on the key The count in
81. r new terms text here enter the text in the large text box below the heading 7 Now click the button 8 The new terms will be displayed on the right of the screen Your current additional terms Terms name Link text Dom d x hk 9 You can now edit preview or delete the new terms created by LII hovering your mouse over the fly out menu x Access Post 29 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless The Access Posts functionality allows you to choose whether or not returning customers logging onto the WiFi network are asked to post a promotional message to the wall of their preferred social network channel Should you choose to ask a customer to post this message to their social network wall you can also specify how many times in a given time period a customer will be asked to do this The customer will be granted access to the WiFi network whether they agree to post the message or not 1 2 3 4 5 6 By default this option is switched off To switch on click the ONE icon to eam The screen will expand to show more information E You can limit how often this message is posted onto their timeline by clicking the drop down menu and selecting the relevant option For example a customer may visit John s Coffee Shop 4 or 5 times in the space of a week a
82. rpose template you are also able to switch between the offline authentication and online splash pages To change between the two click the relevant button The available options are a BEES a tentication ornine page with social logins and form Jpg or png format Max 355 pixels wide 355 pixels high Choose how to access our WiFi network Welcome to our splash page You re only a few short steps away from getting online Choose from any of the login methods available Whichever you choose rest assured we take privacy and data protection very seriously oo e Jpg or png format Max 355 pixels wide 355 pixels high 930009 10 In the Online page you have similar options but rather than turning on off social logins it will be URL links We have created a number of default options such as Trip Advisor BBC and Huffington Post The process is the same as the social side you can add move and remove but you are limited to only having six active at any time 11 There are two additional boxes that require some input from you on both the Authentication version of the splash page and also the Online version of the splash page To access the additional options click the Pencil Micon on the relevant box 21 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless 12 The Authentication offline splash page
83. s LOCATION FEATURES 23 Floorplan Analytics The floorplan analytics area displays floorplans you have upload to the portal if you haven t yet uploaded a floorplan please contact our support department From here you can track the movements of your customers in your venue in real time previous dates on different floors and at certain parts of the day You can also have data overlaid such as gender age dwell and login method Save floorplan Conference Center Ground v D EN EH EH D Li o gt o D i 5 c3 c9 3 O C al o i O a eo O O O Oo O O O H OO O H o o _6 o O O O o Oo x e a o o o o o o oi o 2 a The time Line 090000 Q i There is a 24 hour time line towards the top of the screen this will be by default today s date but can be changed to any date required as long as there is data captured ii You can hide the time line if required by clicking the 3 Click this icon again will bring the time line back 58 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales b C d harder working wireless i You can specify a time frame in order to show the movements around your venue for a certain time period using the time line Selecting a time period ii Using the drag handle on the 24 hour time line slide the first h
84. s 1 Once you make an changes to the floorplan you are able to then save it as a different version Save floorplan button a As soon as a change has been made to the floorplan the goes from Grey to green b The following window will open Save Floorplan 66 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales i harder working wireless c Enter the name of the this version and click d The new version is now saved 24 Zone Analytics a Visitor Journey Shows the count of users moving through zones on the floorplan The number of users who entered a zone are represented by the size of the node Users moving to other zones are represented by link size between zones The unlinked space on nodes represents users that haven t transitioned to another zone drop off Conference Center Ground v Currently showing reports for 25th November 2014 11 49 20th February 2015 15 14 gt Second zone Visitor journeys Starting zone First zone 53 visitors exited 123 Visitors entered and 13 visitors exited 110 Visitors entered and 7 Exhibit hall B 81 Exhibit hall A 56 Exhibit hall B GE Exhibit hall A 80 Exhibit hall B 38 Exhibit hall A b Visitor Paths Shows the percentage each path and it s steps represent of the whole Hovering over different step
85. s in the path will show the steps that make up that path and what percentage of users took it up until that point 67 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless c Average Dwell for Zones Shows the average mean amount of time users spend in a zone This is the amount of time before a user is recorded as having moved to another zone or classed as having left the floorplan Average dwell for zones o Cn o en N e N e w o Exhibit hall B Conference area 2 Exhibit hall A East entrance Main entra d Top 10 Devices Seen Shows the percentage split of the top 9 devices seen not necessarily logged on everything else is grouped under other Top 10 devices seen B Navcom Tecl B3 TP Link E Eltek Techno E Sony Ericssoi E Lanergy Ltd Bi Shenzhen Sir E Italian Institu im Cisco Systerr B Netpower Co ET Nortel e Heatmap of People by Hour Shows an hourly breakdown of the visitor count in zones Week beginning 24 11 2014 v Conference a Conference a Exhibit hall A Exhibit hall B Exhibit hall C Main entranc Main entranc West entranc South entran South entran East entranc NI Il l I l 24 11 2014 25 11 2014 26 11 2014 27 11 2014 28 11 2014 29 11 2014 30 11 2014 f D
86. sers and sessions over the past 12 months Each month is the total number of users to that month Users are unique and sessions are the number of authenticated sessions i e any visit by any user c Users by month This area graph shows the number of unique authenticated users per month for the past twelve months split by gender It does not display repeat visits in a month d Users by month new vs repeat This area graph shows the number of unique authenticated users per month for the past twelve months split by new vs repeat users It does not display repeat visits in a month or repeat visits by a new user within the same month e Top venues by daily average last 28 days This column graph shows which of your venues have been busiest looking at the daily average of unique visitors in the past 28 days split by gender It only considers users per day and doesn t include repeat visits in the same day f User demographics This column graph shows the age gender breakdown of your entire user database 16 Visitor 14 No of socia logins 100 social log in O No of form logins 0 Form log in London Male a Total WiFi Users A table showing total WiFi users in this time period A new user who visits again will appear as both a new and repeat user so the total of new and repeat users may not be the same as the total unique users b WiFi Users by Day A column graph showing WiFi unique users by day Repeat visitors will only b
87. shton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales pu Dwell Based Define your parameters Male amp Female Please select a region 10 00 09 03 2015 10 00 09 03 2015 Historical user matches 0 people Eshot duration Top Customers Define your parameters Top 10 Male amp Female Select venues e Day s hide tto send Birthday 3g users Delivery this e shot 1 Day before Preview 41 harder working wireless Dwell Based Ability to define which dwell region and the dwell time plus their gender and age range You can set this for a timed period and time frame Regions need to have been created in the floorplan analytics area of the portal before this communication type can be used correctly Top Customers Can send to the top 10 top 25 and top 50 customers You still have the options to specify gender age range venues visited and during last number of times The list of recipients will be displayed at the bottom of the screen You can exclude names if required Birthday Uses available dates of birth customer would need to have provided their date of birth when authenticating on the system and can specify if it will go out 1 day 1 week or 2 weeks before their birthday There is also an option to send a standard communication on their actual birthday Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w pur
88. t haven t necessarily logged into the WiFi it will give data on users who walk past the venue at what time of day how long This can be filtered downloaded and a specific date range added 25 Overview Reports 0 new 653 repeat 4 minutes 144 mae 11 35 male 26 fe a b C d e f g Bounce Rate This shows all associated or unassociated clients that have entered the venue s and then left within 3 minutes 3 minutes is the default you can change this time limit by o gt i Click the gt button ii The following window will open iii Enter the amount of minutes in the box that currently shows 3 iv Select if this is to apply to all venues in company if it is click in the box if it is not leave the box empty v Click the button Conversion This shows all associated or unassociated clients that passed the venue s but didn t enter Repeat vs new This shows all distinct associated or unassociated clients that were seen at the venue each day separated by new and repeat visits A new visit is any client that wasn t seen before that day Duration This shows the average length of visit to the venue s for each seen associated or unassociated client by day Time of day This shows the total number of seen associated or unassociated clients visiting the venue s split by time of day and gender Visitors per day This shows the total number of distinct associated or unassociated cli
89. the middle of the chart shows the number of users that fit into the enabled age ranges Clicking on a segment in the pie chart will take you to a drilldown of user details that fit the specified criteria Social network by gender This chart shows a gender breakdown against all the available social logins over the past 30 days Clicking on a segment of the chart will take you to a drilldown of the user details viii Social network by age This graph shows the age range of your venue s users over the Overview 189 154 mae 35 24 1 02 hours 189 WiFi users past 30 days Repeat vs new WiFi users sers currently on Facebook Twitter Google Instagram past 30 days broken down by the login method they used to access the WiFi Clicking on a segment of the bar graph will take you to a drilldown containing more information about users which fall into that specific category 4 EB New Wl Repeat ine WiFi users time online 0 30 mins 31 60 mins 1 2 hours 2 hours 24 13 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net 11 May 1 04 Juri 10 Jun Company number 06444380 Registered in England and Wales harder working wireless 8 Download gt E When you see this icon EM are able to download this information as a PDF document straight away or have it sent via email at set times To do this a Click the icon b The following window will op
90. ther new splash pages or alternatively you can create a template from scratch ii System Templates This will have a number of sector specific templates as well as a default template Each template will be designed with specific images and colours but these can be changed or deleted Venue customer specific information and logos will have to be added to the splash pages b New Splash Page Template Create new template i To create a new template click the template button ii A new template window will open 18 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless Multi purpose iii You will need to give this template a name iv Select the Use either 1 Offline Just the Authentication splash screen if this is only created then the customer will be redirected to the URL specified in the access journey 2 Online If you want content to be completely different to the offline version you need to create an online splash page You would still have to create an offline version to go with this version but you have the ability to make them completely different v Select the Ownership scope This is specific to the user s login credentials and will determine what is available in this drop down The selection here will also determine the Owned by area drop down It can be set to Customer level Group l
91. tion into the required fields Save Changes c Click the button 16 To edit or delete the Hardware assigned to the venue a Click the Hardware tab b All hardware will be listed click the icon c Depending on the hardware installed will determine what options are available d The available options are i Edit Allows you to edit the name router type and Mac address ii Config Will bring up the second set of network options iii Status Gives current router status last polled external IP internal WAN IP Model firmware version MAC address VPN status any connectivity outages and active WiFi users iv Delete The ability to delete the hardware 17 To add new Hardware to the venue 82 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless Add hardware a Click the button and the right hand side of the screen will change allowing you to add the hardware details Training Venue Add your hardware Name Router type Please select your router type Router Mac Address b First we need to add a name for the hardware if this field is left blank the model number will be added as default c Select the Router type by clicking the drop down menu all supported routers will be displayed If your hardware is not in this list please contact your account manager d When the router is
92. ttach an image to the status update you are creating Clicking the camera icon allows you to navigate to an image on your computer hard drive and insert the image into the post you are creating HH ii E The calendar icon allows you to schedule your status updates b Scheduling your status updates please refer to Access Post Scheduling your status updates section above for details TIP You need to link your social network accounts to the Portal in order to benefit from the social features Linking your social network accounts is easy and straightforward Instructions on how to do this can be found in the manual Management 50 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless REPORTS Reporting is broken down into different areas and these can be accessed on the left of the screen Each section contains relevant information and a breakdown will appear at the top of the screen Clicking any of these sections will take you to that part of the reporting page The three different areas are as follows 15 Overview 2 5 G w 37 OE a Users by day This area graph shows the unique authenticated users per day for the past 28 days split by gender It does not take into account multiple visits by the same user on a single day b Cumulative users and sessions This line graph shows the cumulative number of u
93. u to schedule your status updates For more information on scheduling 9 You can scheduling your message content 10 By default the scheduling area to the right of the screen will be blank Scheduling Jiew a inage edule t Scheduled list Your current scheduled Access Posts im 11 To schedule an access post click the E button after you have entered you assess post content New schedule I 12 A button will appear next to the button and schedule options will also appear 13 When scheduling a new status you have four options to choose from a Just once Setting a scheduled post to post just once will give you the ability to specify the time frame and date range you want the schedule access post to run from Just Once v 23 02 2015 Scheduled to update between 15 00 23 02 2015 and 15 00 23 02 2015 b Daily Setting a scheduled post to daily will give you the ability to specify i The active date range you would like the scheduled access post to apply from and to ii A time frame to apply to each day iii If left blank the schedule will start immediately and will continue to run Indefinitely iv In addition to the standard scheduling options you can also specify if the daily post will be posted 1 7 days a week 31 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 79R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless
94. uch as manuals guides and videos ii My account Your details and ability to edit reset your password iv Log out Log off the portal Help and support i Click Help and support option from the list ii The screen will change and display the available details iii The area is split into 5 different sections these are 1 Colour button key 2 Page tours 3 Portal guides 4 Venue guides 5 Video guides iv Colour button key 1 The colour of the button now represents the actions this area explains which colour represents the relevant action These are Confirm save Cancel delete b Edit config c d 7 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless e f v Page Tours This will give an explanation of page tours and the icon you need to click Page tours FERMO US Ci will show you useful information for the report or feature you are looking at vi Portal guides 1 All manuals and guides relating to the portal will be accessible from here Portal guides E 5 Customer Portal Customer Partal Cust Dashboard Onboarding h 2 To access click the relevant guide 3 An additional window will open displaying the guide as PDF vii Venue guides 1 Any venue specific guides will be accessible from here Venue guides E E Network co
95. v1 IMPORTANT Click here to download the firmware for TP Link TL MR3020 v1 before continuing Please connect an Ethernet cable from your existing modem router network in to the port labelled Internet WAN on the back of the TP Link Connect an Ethernet cable between port 1 on the back ofthe TP Link and your computer Turn on the router and wait for a few minutes Open a web browser and type http 192 168 0 1 in to the address bar o A username and password are being requested by http 192 168 0 1 The site says TP LINK Wireless Dual Band Router WDR3500 User Name admin Password esee You will be prompted to log in The default username is admin and the password is admin unless you have changed these prior Click on System Tools on the left menu Click on Firmware Upgrade on the left menu Click on Browse and select the firmware file that you have been provided ix Select the relevant button and follow the instructions x Once completed click the button xi If the hardware was flashed a second set of hardware options will appear back in the portal You do not get these options if the hardware is Enterprise these options would need to be done via its own user interface 78 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless cee o oo o0 oo xii You c
96. ved and devices used 2 Visitor Tags Tags allow you to associate pieces of information to a user or device within CAM 3 Venues visited A lists of venues visited by the user device with information of the number of times the venue has been visited the date of the last visit and the time spent at the venue 4 Connection Methods This area lists the various ways this user or device has connected to the WiFi service It shows the connection type Facebook Google registration form etc and the number of times that connection type has been used 5 Devices used Lists all the devices associated with this user showing the device type the MAC address associated to the device the OS installed on the device and the number of times we have seen the user using the device You can launch the profile card for any devices listed by clicking on the MAC address link for that particular device 6 Visitor notes Shows any notes you have saved against this user or device 47 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales pu 7 E shots Received Will show any e shots received by the customer harder working wireless 8 Social Interests Will display the social likes this user has clicked within Facebook v You can click the view all button next to each area This will open up additional tabs at the top of the profile card disp
97. vert back to a previously saved version of this splash page within the icons at the top right of the d The following window will open Template version management Select a previously saved template 07 11 2014 at 12 50 22 t Use to overwrite and update this template Use to create a new unpublished template Rollback e You can click the drop down and select the appropriate version to rollback to Pte f You can preview before rolling back by selecting the binoculars icon g Once happy with the selection you have two options to rollback i Use to overwrite and update this template ii Use to create a new unpublished template Rollback h Select your option and click i The screen will update according to the selection 35 To return to the Splash page library click the E this will take you back to the library 36 To make the splash page live you will need to click into the Access journey area and set the relevant options 37 Once back in the library It will display a Template name The name you gave the template when first created this can be change even after being published by selecting the icon and updating the name b Owned by Who created the template 26 Purple WiFi Ltd 1 Henry Square Ashton under Lyne OL amp 75R w purplewifi net Company number 06444380 Registered in England and Wales harder working wireless c Date created The date it was created d Us

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