EWF14012 WASHING MACHINE USER MANUAL
Contents
1. HE such as Cold Power for Front Loaders or Matic Do not use wrong types of detergent such as Top Loading Handwash detergent or Soap Based products in your frontload washing machine This can result in excessive suds longer cycle time low spin speeds poor rinsing and overloading of the motor Quantity of detergent to be used The choice of detergent and use of correct quantities not only affects your washing performance but helps to avoid waste and protect the environment Although biodegradable detergents contain substances which in large quantities can upset the delicate balance of nature The choice and quantity of detergent will depend on type of fabric delicates woollens cottons etc the colour of clothes size of the load degree of soiling washing temperature and hardness of the water used Water hardness is classified by so called degrees of hardness ENGLISH 21 Information on hardness of the water in your area can be obtained from the relevant water supply company or from your local authority You may have to try using the detergent quantity as per the product manufacturers instructions then compare the washing result to the list below and adjust the amount of detergent for the next time accordingly Not enough washing powder causes e the washload to turn grey e greasy clothes Too much washing powder causes sudsing e reduced washing e2. Adjust N 0 S Time Manager Start Pause Delay For a correct operation of the weight sensor activate the appliance and set a wash program BEFORE loading the laundry in the drum Press the On Off button to turn on the washing machine Touch one of the Program ICONS to choose the wash program you require The relevant light will light up Once you selected a wash program the program selected will stay at that position for the whole of the wash The display shows the level of the Time Manager the program duration and the indicators of the phases of the program If you want your laundry to be spun or use temperature different from the one proposed by the washing machine pess the Spin and the temperature touchpads repeatedly to change the spin speed and temperature 4 Press the option touchpads if you want your laundry to be washed with special functions Different functions can be combined which is dependent on the program selected When these touchpads are pressed the corresponding pilot lights come on When they are pressed again the pilot lights go out If you want to reduce washing time press the Adjust Time Q touchpad repeatedly to reduce washing time If you want to delay the start of the washing program press the Delay Start touchpad repeatedly to choose your washing machine delay time 14 www electrolux com Step 2 Loading The L
3. 20 www electrolux com Rust oxalic acid dissolved in hot water or a rust removing product used in cold water Be careful with rust stains which are not recent since the cellulose structure will already have been damaged and the fabric tends to hole Mould stains treat with bleach rinse well whites and fast coloureds only Grass soap lightly and treat with bleach whites and fast coloureds only Ball point pen and glue moisten with acetone lay the garment on a soft cloth and dab the stain Lipstick moisten with acetone as above then treat stains with methylated spirits Remove any residual marks from white fabrics with bleach Red wine soak in water and detergent rinse and treat with acetic or citric acid then rinse Treat any residual marks with bleach Ink depending on the type of ink moisten the fabric first with acetone then with acetic acid treat any residual marks on white fabrics with bleach and then rinse thoroughly Tar stains first treat with stain remover methylated spirits or benzine then rub with detergent paste do not use acetone on artificial silk 6 6 Detergents Type and Quantity of Detergent Low sudsing detergent is required for this washing machine to prevent oversudsing problems unsatisfied washing result and harm to the machine Low sudsing detergents designed for front load washing machines are labelled Front Loading high efficiency
4. Delay Start and coloured cotton This tumble in Refresh cycle removes odours and vapour No Cottons helps to dewrinkle the laundry max load 1 5 kg ojo White and colourfast Wash Spin 1400 to 400 rpm E cotton with normal soil Rinses No Spin Rinse Hold ner ewer Long spin Prewash Rinse Vapour W on 2 Adjust Time Delay Start 60 C decrease the energy Active 40 C consumption The time of the washing program is extended max load 10 kg ENGLISH 11 Program Type of load Max weight Cycle Options can be JetMix Temperature of load dry clothes description combined 3 Specially tested program Wash Spin 1200 to 400 rom for woollen garments Rinses No Spin Rinse Hold Weal bearing the Pure new Short spin Extra Silent ENE 40 C to woollen non shrink Delay Start Cold water machine washable label max load 2 kg P More gt gt Hand Wash Machine washable wool Wash Spin 1000 to 400 rpm 40 C to hand washable woollen and Rinses No Spin Rinse Hold E Cold water delicate fabrics with Short spin Extra Silent hand washing Delay Start Active care symbol max load 2 kg Bedding Special program for one Wash Spin 800 to 400 rpm 60 C to synthetic blanket duvet Rinses No Spin X Cold water bedspread and so on Lon Active
5. are not exhaustive a the Appliance is damaged by 0 accident i misuse or abuse including failure to properly maintain or service iii normal wear and tear iv power surges electrical storm damage or incorrect power supply incomplete or improper installation vi incorrect improper or inappropriate operation Vi insect or vermin infestation viii failure to comply with any additional instructions supplied with the Appliance b the Appliance is modified without authority from Electrolux in writing c the Appliance s serial number or warranty seal has been removed or defaced d the Appliance was serviced or repaired by anyone other than Electrolux an authorised repairer or ASC This warranty the contract to which it relates and the relationship between you and Electrolux are governed by the law applicable where the Appliance was purchased Where the Appliance was purchased in New Zealand for commercial purposes the Consumer Guarantee Act does not apply To the extent permitted by law and subject to your non excludable statutory rights and warranties Electrolux excludes all warranties and liabilities other than as contained in this document including liability for any loss or damage whether direct or indirect arising from your purchase use or non use of the Appliance For Appliances and services provided by Electrolux in Australia the Appliances come with a guarantee by Electrolux that cannot be exc
6. declines any responsibility for damage or injury through failure to comply with the above safety precaution ENGLISH 37 If the supply cord is damaged should the appliance power supply cable need to be replaced this shall be carried out by our Service Centre When the appliance is installed the power supply cable must be easily accessible If this appliance is supplied from a cord extension set or electrical portable outlet device the cord extension set or electrical portable device must be positioned so that it is not subject to splashing or ingress of moisture 38 www electrolux com 12 ENVIRONMENT CONCERNS 12 1 Packaging Materials 12 3 Ecological Hints The materials marked with the symbol are recyclable gt PE lt polyethylene gt PS lt polystyrene gt PP lt polypropylene This means that they can be recycled by disposing of them properly in appropriate collection containers 12 2 Old Machine Use authorised disposal sites for your old appliance Help to keep your country tidy The symbol on the product or on its packaging indicates that this product may not be treated as household waste Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment By ensuring this product is disposed of correctly you will help prevent potential negative consequences for the environment and human health which could otherwise b
7. display is an approximate weight only 4 Make sure that no laundry remains between the seal and the door 5 Close the door Step 3 Using Detergent And Additives i IMPORTANT Please read the detergents instructions on page 21 before use 1 Detergent Dispenser Drawer LU LZ The detergent dispenser is divided into three compartments LLU Compartment MAIN WASH This compartment is used for detergent on all programs LL Compartment PREWASH This compartment is only used for detergent when a Prewash is selected 88 Compartment SOFTENER This compartment is used for fabric conditioner and starching agent ENGLISH 15 Powder or liquid detergent Detergent flap Flap for powder or liquid detergent Position down for liquid VA detergent Position up for powder detergent When you use the liquid detergent Do not use gelatinous or thick liquid detergents Do not put more liquid than the maximum level Do not set the PREWASH phase Do not set the DELAY START 2 Measure out the detergent and the fabric softener Pull out the dispenser drawer until it stops Measure out the amount of detergent required pour it into the main wash compartment 16 www electrolux com If you wish to carry out the Prewash phase pour
8. genuine spare parts 1 2 INSTALLATION When unpacking the appliance check that it is not damaged If in doubt do not use it and contact the Service Centre After having installed the appliance check that it is not standing on the inlet and drain hose and the worktop is not pressing the electrical supply cable If the machine is situated on a carpeted floor please adjust the feet in order to allow air to circulate freely All packing and transit bolts must be removed before use Serious damage can occur to the product and to property if this is not adhered to See relevant section in the user manual Always be sure that there is no water leakage from hoses and their connections after the installation Any plumbing work required to install this appliance should be carried out by a qualified plumber Any electrical work required to install this appliance should be carried out by a qualified electrician This appliance is designed for domestic use It must not be used for purposes other than those for which it was designed Only wash fabrics which are designed to be machine washed Follow the instructions on each garment label Before washing ensure that all pockets are empty and buttons and zips are fastened Avoid washing frayed or torn articles and treat stains such as paint ink rust and grass before washing ENGLISH 5 Garments which have been in contact with volatile petroleum products should not be machine w
9. it into the compartment marked LU If required pour fabric softener into the compartment marked the amount used must not exceed the MAX mark in the drawer Close the drawer gently Step 4 Starting a program To start a program press the Start Pause P touchpad the corresponding pilot light will stop flashing and a default program duration will be displayed on the screen After approx 15 minutes from the start of a program The appliance will automatically adjust the selected program duration according to the type and size of the load The display will show adjusted program duration 5 2 Interruption Of A Program To pause press Start Pause The indicator will start flashing Press the Start Pause again The program will continue 5 3 Changing A Program Changing a running program is possible only by switching off the appliance Press the On Off button to cancel the program and to turn off the appliance Press the On Off button again to start the appliance Now you can set a new washing program The appliance will not drain the water 5 4 Changing The Options It is possible to change only some option after the program has started 1 Press the touchpad Start Pause The indicator will start flashing 2 Change the options 8 Press Start Pause again The program will continue 5 5 Opening The Door While a prog
10. the laundry load 2 Put 2 litres of water in the detergent compartment for washing phase This activates the drain system By default the detergent quantity indication is given as a percentage 100 is the maximum detergent quantity that you can put in the LU compartment of the detergent drawer You can set the indication as ml to have more precision by pressing and at the same time for some seconds The message Set dosage 8 Select a Cottons cycle at 90 C gt detergent comes on in the text without any laundry in the machine to remove any manufacturing residue bar from the drum and tub then start the e Press repeatedly to set the machine detergent dosage to maximum manufacturer recommendation on the packaging which is the 100 equivalent For the maximum detergent quantity see the detergent manufacturer recommendation on packaging Press 51 to confirm ENGLISH 13 5 DAILY USE e Connect the mains plug to the mains socket Turn the water tap on 5 1 Four Steps Start Up Guide Step 1 Setting A Program For Washing Size Temp Prewash Easy Iron i a Gs Cotto xed Delicates Our l Spin 5 G 00 etre4n Energy Wool 5 5 FO B 4 Rinse Plus Vapour Press Start 8 399 7 o Cottons Saver Z Zz oe S On Oft Favourite
11. the laundry All spinning phases are suppressed This washing cycle is very quiet and can be selected at night or other appropriate times The door stays locked with the water in the drum To continue the cycle you must press Pll Start Pause Rinse Hold By selecting this option the water of the last rinse is not emptied out and the drum turns regularly to prevent the laundry creases The door is still locked to indicate that the water must be emptied out The door stays locked with the water in the drum To continue the cycle you must press Dll Start Pause 3 6 Display 48 188 E qa 824 FR BBE BHE Rinse Hold Icon E Spin Speed Extra Silent Icon D Wash Temperature Cold Water Icon Door Lock Icon Load Weight Text Bar Maximum Load Capacity Of Selected Program Time Manager Icon Washing Cycle Time Delay Start Time Delay Start Icon n Child Lock Icon Prewash Icon Lo JetMix System Icon i NOTE The display shows and indicators when the door is open 3 7 Adjust Time Touchpad D This option allows you to reduce washing time Press this touchpad repeatedly to decrease or return to default washing time This option will adjust the number of rinse according to selected washing time 3 8 Delay Start Touchpad This option makes it possible to delay the start of the
12. to select the wash program The relevant light will light up See page 10 3 3 Favourite Touchpad Program settings that are frequently used can be saved e g Cotton 60 C 1200 rpm with Prewash and Rinse Plus To program re program Favourite with your own selections and save them proceed as follows 1 Put machine in Stand by mode 2 Select your desired wash settings 3 To save the new program touch and hold Favourite button for 3 seconds To recall the favourite wash program press Favourite button You will get acknowledgement on the screen the Favourite program is loaded You can recall a favourite wash program ONLY when the washing machine is in the program selection mode Otherwise touching Favourite will have no effect 3 4 Temperature Touchpad 8 Press this touchpad repeatedly to increase or decrease the wash temperature if you want your laundry to be washed at a temperature different from the one proposed by the washing machine 3 5 Spin Selection Touchpad Press this touchpad repeatedly to increase or decrease the spin speed if you want your laundry to be spun at a speed different from the one proposed by the washing machine No Spin No spin option eliminates all the spin phases and increases the number of rinses 8 www electrolux com Extra Silent 98 By selecting this option the machine will not drain the water of the last rinse to avoid wrinkling
13. 2 Electrolux QO EWF 14012 WASHING MACHINE USER MANUAL 2 wwweelectrolux com CONTENTS BEFORE FIRST USE item an DA WASHING HINTS RE me eine INTERNATIONAL WASH CODE SYMBOL Sre ins iia tenn 8838 CARE AND CLEANING de nine en on eval TROUBLESHOOTING RNA RM MA TECHNICAL DATA ENVIRONMENT CONCERNS 7 7 pesant WARRANTY R 3 N WE RE THINKING OF YOU SAFETY INFORMATION reais PRODUCT DESCRIPTION ean CONTROL PANEI men nn 9 Thank you for purchasing an Electrolux appliance You ve chosen a product that brings with it decades of professional experience and innovation Ingenious and stylish it has been designed with you in mind So whenever you use it you can be safe in the knowledge that you ll get great results every time Welcome to Electrolux Visit our website to 22 Get usage advice brochures trouble shooter service information www electrolux com ER Register your product for better service www elec
14. 9 Spin Vapour Adjust Time max load 3 kg Delay Start Refresh Vapour program for Clothes Delay Start Mixed synthetic or mixed fabric tumble in items This cycle removes vapour odours and helps to No dewrinkle the laundry max load 1 5 kg Rinse To rinse and spin the Three Spin 1400 to 400 rpm laundry rinses with No Spin Rinse Hold Active max load 10 kg softener Delay Start Spin phase Spin To spin the laundry and Drain Spin 1400 to 400 rpm drain the water in the Spin phase No Spin No drum Delay Start max load 10 kg 1 Vapour option can be combined with temperature 40 to 90 C only 2 Energy Saver program with 60 C option selected is recommended for a ful the water and energy rating label program load of normally soiled cottons and is WOOLMARK CERTIFICATE WOOLMARK APPAREL CARE The wool wash cycle of this machine has been approved by The Woolmark Company for the washing of machine washable wool products provided that the products are washed according to the instructions on the garment label and those issued by the manufacturer of this washing machine Washer authorization number M1354 12 www electrolux com 4 BEFORE FIRST USE 1 Ensure that the electrical and water Detergent Quantity Setting connections comply with the installation instructions The text bar also gives the indication about the detergent quantity when the door is closed after
15. arranty Period Electrolux or its ASC will at no extra charge if your Appliance is readily accessible for service without special equipment and subject to these terms and conditions repair or replace any parts which it considers to be defective Electrolux or its ASC may use remanufactured parts to repair your Appliance You agree that any replaced Appliances or parts become the property of Electrolux This warranty does not apply to light globes batteries filters or similar perishable parts 4 Parts and Appliances not supplied by Electrolux are not covered by this warranty 5 the extent permitted by law you will bear the cost of transportation travel and delivery of the Appliance to and from Electrolux or its ASC If you reside outside of the service area you will bear the cost of a travel of an authorised representative b transportation and delivery of the Appliance to and from Electrolux or its ASC In all instances unless the Appliance is transported by Electrolux or an Electrolux authorised representative the Appliance is transported at the owner s cost and risk while in transit to and from Electrolux or its ASC 6 Proof of purchase is required before you can make a claim under this warranty 10 13 13 14 ENGLISH 39 You may not make a claim under this warranty unless the defect claimed is due to faulty or defective parts or workmanship Electrolux is not liable in the following situations which
16. ash program the door glass may get hot Do not touch it Make sure that small pets do not climb into the drum To avoid this please check into the drum before using the appliance Any objects such as coins safety pins nails screws stones or any other hard sharp material can cause extensive damage and must not be placed into the machine bag or pillow case as it is possible for such items to slip down between the tub and the inner drum G Only use the advised quantities of fabric softener and detergent Damage Wash small items such as socks laces washable belts etc in a washing to the fabric or appliance can occur if you overfill Refer to the manufacturer s recommendations of quantities This appliance is not intended for use by persons including children with ak reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety Do not use your washing machine to wash articles with whalebones material without hems or torn material Always unplug the appliance and turn off the water supply after use clean and maintenance 4 www electrolux com Under no circumstances should you attempt to repair the machine yourself Repairs carried out by inexperienced persons may cause injury or serious malfunctioning Contact your local Service Centre Always insist on
17. ashed If volatile cleaning fluids are used care should be taken to ensure that the fluid is removed from the garment before placing in the machine Never pull the power supply cable to remove the plug from the socket always take hold of the plug itself gt Never use the washing machine if the power supply cable the control panel the working surface or the base are damaged so that the inside of the washing machine is accessible gt 1 4 CHILD SAFETY This washing machine is not intended for use by young children or infirm persons without supervision Young children should be supervised to ensure that they do not play with the appliance The packaging components e g plastic film polystyrene can be dangerous to children danger of suffocation Keep them out of children s reach This machine is provided child lock option to prevent the children play with the control panel see page 18 1 5 CHILD SAFETY DEVICE When you activate this device you cannot close the door This prevents children or pets to be locked in the drum e To activate this device rotate the button WITHOUT pressing it inside the door clockwise until the groove is horizontal If necessary use a coin To disable this device and restore the possibility of closing the door rotate the button anti clockwise until the groove is vertical 6 www electrolux com 2 PRODUCT DESCRIPTION Worktop Deterg
18. aundry 1 Before loading the laundry please make sure i IMPORTANT e Make sure that no metal objects are left in the laundry e g hair clips safety pins pins e Make sure that you wash lint collectors separately from lint producers Button up pillowcases close zip fasteners hooks and poppers Tie any belts or long tapes e Wash bras pantyhose and other delicates in a mesh laundry bag which you can purchase from your supermarket Remove hooks or tie them up in a bag or net 2 Open the door by carefully pulling the door handle outwards Check and remove objects if there are any that could be trapped in the fold Place the laundry in the drum one item at a time shaking them out as much as possible This machine has Load Sensing Device which shows how much load you put in the machine and maximum load recommended for selected wash program Load Weight Maximum load capacity of selected program 60 0 98 15 1 14 Loading completed The display shows these indicators when the door is open The display will show Loading completed when max limit is reached for selected program On the display the weight of the laundry updates by 0 5 kg steps The weight is a general indication that changes with the type of the laundry The weight shown on
19. d by you and accompanied by this document d ASC means Electrolux authorised serviced centres e Electrolux means Electrolux Home Products Pty Ltd of 163 O Riordan Street Mascot NSW 2020 ABN 51 004 762 341 in respect of Appliances purchased in Australia and Electrolux NZ Limited of 3 5 Niall Burgess Road Mount Wellington in respect of Appliances purchased in New Zealand f major failure as referred to in clause 10 of this warranty has the same meaning referred to in the ACL and includes a situation when an Appliance cannot be repaired or it is un economic for Electrolux at its discretion to repair an Appliance during the Warranty Period g Warranty Period means the Appliance is warranted against manufacturing defects in Australia and New Zealand for 24 months with an additional 96 months parts only warranty for the Appliance s inverter motor if applicable for appliances purchased after 1st January 2015 following the date of original purchase of the Appliance h you means the purchaser of the Appliance not having purchased the Appliance for re sale and your has a corresponding meaning 2 This warranty only applies to Appliances purchased and used in Australia or New Zealand and is in addition to and does not exclude restrict or modify in any way any non excludable statutory warranties in Australia or New Zealand and are used in normal domestic applications 3 During the W
20. e caused by inappropriate waste handling of this product For more detailed information about recycling of this product please contact your local city office your household waste disposal service or the shop where you purchased the product To save water energy and to help protect the environment we recommend that you follow these tips Normally soiled laundry may be washed without prewashing in order to save detergent water and time the environment is protected 1001 e The machine works more economically if it is fully loaded With adequate pre treatment stains and limited soiling can be removed the laundry can then be washed at a lower temperature e Measure out detergent according to the water hardness the degree of soiling and the quantity of laundry being washed Electrolux Warranty FOR SALES IN AUSTRALIA AND NEW ZEALAND APPLIANCE WASHING MACHINE WASHER DRYER This document sets out the terms and conditions of the product warranties for Electrolux Appliances It is an important document Please keep it with your proof of purchase documents in a safe place for future reference should you require service for your Appliance 1 In this warranty a acceptable quality as referred to in clause 10 of this warranty has the same meaning referred to in the ACL b ACL means Schedule 2 to the Competition and Comsumer Act 2010 c Appliance means any Electrolux product purchase
21. enser drawer should be cleaned regularly Remove the drawer by pressing the catch downwards and by pulling it out Flush it out under a tap to remove any traces of accumulated powder 24 www electrolux com To aid cleaning the top part of the additive compartment should be removed 8 6 Cleaning The Drawer Recess Having removed the drawer use a small brush to clean the recess ensuring that all washing powder residue is removed from the upper and lower part of the recess Replace the drawer and run the rinse program without any clothes in the drum 8 7 Cleaning The Pump Regularly examine the drain pump and make sure that it is clean Clean the pump if e The appliance does not drain the water e The drum is not turning The appliance makes an unusual noise due to blocked drain pump e The display shows E20 WARNING 1 Disconnect the mains plug from the mains socket 2 Do not remove the filter while the appliance is operating Do not clean the drain pump if the water in the appliance is hot The water must be cold before you clean the drain pump To clean the drain pump 1 Open the drain pump door ich 2 Pull the flap down then squeeze the legs on both sides of the cover together and pull out as picture ENGLISH 25 1 squeeze the legs on both Place a suitable water container be
22. ent Softener Dispenser Control Panel Door Handle Door 7 7 J f 77 F Level Adjustment Feet Front Mains Cable Water inlet Hose Water Drain Hose Hose Support 2pcs Transit Bolts 3pcs Level Adjustment Feet Back Child Safety Device Rating Label Drain Pump Filter ACCESSORIES Plastic Caps To close the holes on the rear side of the 6 cabinet after the removal of the transit bolts Plastic Hose Guide To connect the drain hose on the edge of a sink Spanner To remove the transit bolts To adjust levelling legs 3 CONTROL PANEL ENGLISH 7 Cottons Mixed Delicates Quick 18 Refresh Energy Wool More gt gt Cottons Saver sz On Off Favourite Time Manager Start Pause On Off Button Delay Start Touchpad Program Touchpads Favourite Touchpad Temperature Touchpad Spin Selection Touchpad Display Adjust Time Touchpad Rinse Plus Touchpad Prewash Touchpad Easy Iron Touchpad Vapour Touchpad Start Pause Touchpad Child Lock Option See Page 18 3 1 On Off Button On Off button is used to turn on and turn off your washing machine 8 2 Program Touchpads Press the program icon
23. er in the valve with a stiff brush or a towel Install again the inlet hose Make sure that the couplings are tight to prevent leakages Open the water tap 28 www electrolux com 8 9 The Dangers Of Freezing If the machine is exposed to temperatures below O C certain precautions should be taken Disconnect the mains plug from the mains socket 1 Turn off the water tap 5 When no more water flows Unscrew the inlet hose install the inlet hose and the Put a bowl below the recess of drain hose again the drain pump to collect the water that flows out Make sure that the temperature is more than 0 C before you use the appliance again 4 Remove the drain hose from the rear support and unhook it from sink or spigot Put the ends of the drain and inlet hose in a container Let the water flow out of the hoses 9 TROUBLESHOOTING ENGLISH 29 Certain problems are due to lack of simple maintenance or oversights which can be solved easily without calling out an engineer Before contacting your local Service Centre please carry out the checks listed below During machine operation it is possible that the red Start Pause pilot light flashes to indicate that the machine is not working Once the problem has been eliminated press the Start Pause button to restart the program If after all checks the problem persists contact your local Service Centre Malfunction The mach
24. ffect e inadequate rinsing Use less detergent if you are washing a small load e the laundry is lightly soiled e large amounts of foam during washing i NOTE Use only low sudsing front load type detergents and REDUCE the amount of detergent if oversudsing occurs Due to the JetMix System feature which enhances detergent activation you can SAVE ON DETERGENT dosage It is recommended to use only half the amount of your usual detergent If SUD is full on glass door or overfoaming occurs it means the detergent dosage is still above the necessary quantity In such a situation please reduce the dosage accordingly 22 www electrolux com 7 INTERNATIONAL WASH CODE SYMBOLS These symbols appear on fabric labels in order to help you choose the best way to treat your laundry Energetic wash wiwiwiwi Max wash Max wash Max wash Max wash Hand wash DO NOT temperature temperature temperature temperature wash at all 95 C 60 C 40 C 30 C ey Delicate wash A Bleaching Bleach in cold water DO NOT bleach lroning Hot iron Warm iron Lukewarm iron DO NOT iron max 200 C max 150 C max 110 C Dry cleaning Dry cleaning in Dry cleaning in Dry cleaning in DO NOT all solvents perchlorethylene petrol pure alcohol dry clean petrol pure alcohol and R 113 R111 amp R113 High C 9 tempe
25. fore calling for service please ensure that the steps listed in clause 13 above have been followed PLEASE CALL 13 13 49 For the cost of a local call Australia only FOR SERVICE SERVICE AUSTRALIA FOR SPARE PARTS or to find the address of your nearest Electrol or to find the address of your nearest state service centre in Australia state spare parts centre in Australia ELECTROLUX HOME PRODUCTS www electrolux com au PLEASE CALL 13 13 50 For the cost of a local call Australia only FOR SERVICE or to find the address of your nearest authorised service centre in New Zealand FREE CALL 0800 10 66 10 New Zealand only SERVICE NEW ZEALAND Electrolux ELECTROLUX NZ Ltd www electrolux co nz FOR SPARE PARTS or to find the address of your nearest state spare parts centre in New Zealand FREE CALL 0800 10 66 20 New Zealand only GWM_Warr_Nov14 www electrolux com LO G N N CO N S N ISS G F ap O
26. he machine will not spin In this case redistribute the load manually and select the spin program Machine not installed properly Make sure the levelling of the appliance is correct Refer to Installation The machine makes an unusual noise Transit bolts or packaging Make sure that the packaging not removed and or the transit bolts are removed Refer to Installation No water is visible in the drum The load may be too small e Add more laundry in the drum Machines based on modern technology operate very economically using very little water without affecting performance Emergency Door Opening In case of power failure or appliance failure the appliance door remains locked The washing programe continues when the power is restored If the door remains locked in case of failure it is possible to open it using the emergency unlock feature Before opening the door WARNING Make sure that the water temperature and the laundry are not hot Wait till they cool down if necessary A WARNING Make sure that the drum is not rotating Wait till the drum stops rotating if necessary WARNING Make sure that the water level inside the drum is not too high Proceed with an emergency drain if necessary refer to Care and cleaning chapter 32 www electrolux com To open the door proceed as follows K 1 Press the button to switch the N appliance off 2 Di
27. hpads at the same time for 3 seconds and listen for BEEP BEEP To return to default configuration press these 2 touchpads at the same time for 3 seconds and listen for BEEP except for event of appliance malfunction 8 15 Programs Options Program Type of load Max weight Cycle Options can be JetMix Temperature of load dry clothes description combined ey White and coloured Wash Spin 1400 to 400 rpm cotton with heavy level Rinses No Spin Rinse Hold 1 of soil Long spin Extra Silent Active 90 C to max load 10 kg Prewash Easy Iron Rinse J Cold water Vapour Adjust Time Delay Start mix Synthetic or mixed Wash Spin 1200 to 400 rpm an fabric items with normal Rinses No Spin Rinse Hold level of soil Short spin Extra Silent fone o max load 4 kg Prewash Easy Iron Rinse 3 Cold water Vapour Adjust Time Delay Start Delicate fabrics as Wash Spin 1200 to 400 rpm acrylics viscose Rinses No Spin Rinse Hold 512222 polyester items with Short spin Extra Silent Reine C i normal soil Prewash Rinse Vapour 88 Cold water max load 4 kg Adjust Time Delay Start Cis Synthetic and mixed Wash Spin 800 to 400 rpm fabric items Light soil Rinses No Spin Rinse Hold Quick 18 and items to freshen Short spin Delay Start Active 80 C up max load 1 5 kg EAN Vapour program for White Clothes
28. ime estimated after the load sensing phase is completed This is a normal behavior of the machine and not a cause for concern as it does not compromise its performance When The Washing Program Is Completed But There Is Water In The Drum The drum turns regularly to prevent the creases in the laundry The door lock indicator is on The door stays locked You must drain the water to open the door To drain the water 1 2 Set the Spin program If necessary decrease the spin speed Press the touchpad Start Pause The appliance will drain the water and spin When the program is completed and the door lock indicator O goes off you can open the door Press the On Off button to deactivate the appliance 18 www electrolux com 5 8 AUTO Stand by Option 5 9 Child Lock Feature amp The AUTO Stand by option Your appliance is provided with automatically deactivates the CHILD SAFETY LOCK which appliance to decrease the energy permits you to leave the appliance consumption when unsupervised with the door closed e You do not press any buttons without having to worry that for 5 minutes before you press children might be injured or cause Start Pause damage to the appliance Press the On Off button to Set this option after pressing the activate the appliance again Start Pause touchpad e After 5 minutes from the end of To set Child Lock option the washing prog
29. ine does not start The machine does not fill the water The machine fills then empties immediately The machine does not empty and or does not spin Possible cause The door has not been closed Error code EHO Solution e Close the door firmly The plug is not properly inserted in the power socket Insert the plug into the power socket There is no power at the socket e Please check your domestic electrical installation The Start Pause button has not been pressed Press the Start Pause button The delay start has been selected The water tap is closed Error code E 10 f the laundry are to be washed immediately cancel the delay start Open the water tap The inlet hose is squashed or kinked Error code E 10 Check the inlet hose connection The filter in the inlet hose is blocked Error code E Clean the water inlet hose filter e The door is not properly closed Error code EHO The end of the drain hose is too low Error code 0 The drain hose is squashed or kinked Error code E20 e Close the door firmly e Refer to relevant paragraph in water drainage section Check the drain hose connection e The drain pump is clogged Error code E2G Clean the drain filter The option Rinse Hold or No Spin has been selected e Pres
30. ing machine is evelled try to rock it from corner to corner If it does rock adjust the egs again until it is levelled and does not rock If you do not have a spirit level as a guide use the edge of a door frame cupboard or bench to check that the washing machine is level www electrolux com Never place cardboard wood or similar materials under the machine to compensate for any unevenness in the floor Install the machine on a flat hard floor Make sure that air circulation around the machine is not impeded by carpets rugs etc Check that the machine does not touch the wall or cupboard units 11 3 Water Inlet Connect the water inlet hose to a tap with 3 4 BSP thread Use the hose supplied with the washing machine DO NOT USE OLD HOSES The other end of the inlet hose which connects to the machine can be turned in any direction Simply loosen the fitting rotate the hose and retighten the fitting making sure there are no water leaks The inlet hose must not be lengthened If it is too short and you do not wish to move the tap you will have to purchase a new longer hose specially designed for this type of use 11 4 Water Drainage The end of the drain hose can be positioned in three ways Hooked over the edge of a sink using the plastic hose guide supplied with the machine n this case make sure the end canno
31. low the recess of the drain pump to collect the water that flows out Press the two levers and pull forward the drainage duct to let the water flow out 26 www electrolux com 4 When the container is full of water put the 7 Make sure that the impeller of the drainage duct back again and empty the pump can turn If this does not container Repeat step 3 until no more occur contact the service centre water flows out from the drain pump 5 Pull back the drainage duct and turn the filter anti clockwise to remove it 9 Put the filter back in the pump into the special guides Make sure that you correctly tighten the filter to prevent leakages 10 Put the flap back and close the 6 Remove fluff and objects from the pump drain pump door if there are any amp AW 8 8 Cleaning The Water Inlet Filter ENGLISH 27 If your water is very hard or contains traces of lime deposit the water inlet filter may become clogged It is therefore a good idea to clean it from time to time To clean the water inlet filters Close the water tap Remove the water inlet hose from the water tap Clean the filter in the inlet hose with a stiff brush Remove the inlet hose behind the appliance Clean the filt
32. luded under the ACL You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage You are also entitled to have the Appliance repaired or replaced if the Appliance fails to be of acceptable quality and the failure does not amount to a major failure The benefits to you given by this warranty are in addition to your other rights and remedies under a law in relation to the Appliances or services to which the warranty relates At all times during the Warranty Period Electrolux shall at its discretion determine whether repair replacement or refund will apply if an Appliance has a valid warranty claim applicable to it For Appliances and services provided by Electrolux in New Zealand the Appliances come with a guarantee by Electrolux pursuant to the provisions of the Consumer Guarantees Act the Sale of Goods Act and the Fair Trading Act To enquire about claiming under this warranty please follow these steps a carefully check the operating instructions user manual and the terms of this warranty b have the model and serial number of the Appliance available c have the proof of purchase eg an invoice available d telephone the numbers shown below You accept that if you make a warranty claim Electrolux and its ASC may exchange information in relation to you to enable Electrolux to meet its obligations under this warranty Important Notice Be
33. program by 30 min 60 min or 90 min and then by every hour from 2 to 20 hours The delay you have selected is indicated on the display The end time will increase in order to show you the selected delay You must select this option after you have set the program and before you press the Start Pause touchpad If you wish to add laundry in the machine during the delay time press Start Pause touchpad to put the machine in pause mode Add laundry close the door and press Start Pause touchpad again You can cancel the delay time at any moment by pressing Delay Start touchpad repeatedly till the display shows delay time then press the Start Pause touchpad 3 9 Rinse Plus Touchpad J This option is recommended for people who are allergic to detergents and in areas where the water is very soft Press it to add rinsing phases to a program The indicator of this option comes on 3 10 Prewash Touchpad UJ 3 11 Select this option if you wish your laundry to be pre washed before the main wash Use this option for heavy soil The indicator of this option comes on When you set this function put the detergent into the LL compartment Refer page 15 16 This function increases the program duration Easy Iron Touchpad 44 When selecting this option the laundry is gently washed and spun to avoid creasing In this way ironing is easier The indicator of this option comes on 3 12 Vapou
34. pty out the water e This problem may be caused by a failure of the appliance e The transit bolts and packing have not been removed Contact the Service If you need to open the door please read carefully Emergency door opening on next page Check the correct installation of the appliance e The support feet have not been adjusted Check the correct levelling of the appliance The laundry is not evenly distributed in the drum Pause the machine and redistribute laundry manually There is very little laundry in the drum Load more laundry e Unstable floors eg wooden floors e Detergent over dose Refer to relevant paragraph in Positioning section Reduce the detergent quantity or use another one Machine unbalance Redistribute laundry manually in the drum and start the spin phase again Refer to relevant paragraph in Positioning section ENGLISH 31 Malfunction Solution The electronic unbalance detection Pause the machine and Spinning starts late or the machine does not spin device has cut in because the redistribute laundry laundry is not evenly distributed in manually the drum The laundry is redistributed by reverse rotation of the drum This may happen several times before the unbalance disappears and normal spinning can resume If after 10 minutes the laundry is still not evenly distributed in the drum t
35. r Touchpad 4n Select this option to add approximately 60 minutes of tumbling in vapour during the wash cycle Vapour helps open fabric fibers up to allow laundry additives to release tough stains ENGLISH 9 NOTE e Vapour may not necessarily be visible inside the drum during a vapour wash cycle Vapour is created below the drum and allowed to naturally rise into the clothes e Vapour may not be present during the entire vapour wash cycle e Vapour function is more effective with half load At the end of the Vapour cycle the clothes will be warmer softer and detached from the drum If Vapour option is selected rinse temperatures will be elevated During a vapour cycle you may notice vapour exiting from the drain hose of the washing machine this is normal and there is no cause for alarm 3 13 Start Pause Touchpad To start the selected program press the Start Pause To interrupt a program which is running press the Start Pause to pause the machine To restart the program from the point at which it was interrupted press the Start Pause again If you have chosen a delayed start after pressing Start Pause the machine will begin the countdown 10 www electrolux com 3 14 Buzzer Sounds The buzzer sounds operate when e The program is completed e The appliance has a malfunction If you want to disable the buzzer sound press Rinse and Vapour touc
36. ram e To activate the function press Press the On Off button to Prewash and Rinse activate the appliance again touchpads at the same time until the display shows the symbol The display shows Cycle end and Remove laundry The touchpads are locked except for the On Off button e To deactivate the function press Prewash and Rinse touchpads at the same time until the symbol goes off This function remains enabled even after the appliance is switched off 6 WASHING HINTS 6 1 Sorting The Laundry Follow the wash code symbols on each garment label and the manufacturer s washing instructions Sort the laundry as follows whites coloureds synthetics delicates woollens 6 2 Temperatures 6 3 For normally soiled white cottons and linen e g teacloths towels tablecloths sheets 90 C For normally soiled colourfast garments 6 0 shirts night dresses pyjamas in linen cotton or synthetic fibres and for lightly soiled white cotton e g underwear 60 C 50 C 40 C For delicate items e g net curtains mixed laundry 30 C including synthetic fibres Cold and woollens bearing the label pure new wool machine washable non shrink Before Loading The Laundry Never wash whites and coloured fabrics together Whites may lose their whiteness in the wash New coloured items may
37. ram or the Delay Start is operating the appliance door is locked and the display shows the indicator re First set the machine to PAUSE by pressing the Start Pause touchpad Wait until the door lock indicator 0 goes off then the door can be opened If the door lock indicator 0 does not disappear this means that the machine is already heating and the water level is above the bottom edge of the door or the drum is turning In this case the door CAN NOT be opened If you can not open the door but you need to open it you have to switch the machine off by pressing the On Off button to deactivate the appliance After about 5 minutes the door can be opened CAUTION Pay attention to the water level and water temperature 5 6 At The End Of The Program The appliance stops automatically The acoustic signal will operate The display will show The indicator of the touchpad Start Pause goes off The door lock indicator 7 goes off Remove the laundry from the appliance Make sure that the drum is empty Keep the door ajar to prevent the mildew and odours Turn off the water tap 5 7 ENGLISH 17 At the end of the program the time remaining can suddenly decrease from 7 minutes or less to 0 due to the overestimated total program time during the load sensing phase In some cases with perfectly balanced load the program time can be shorter than the t
38. rature i Ne Low temperature DO NOT tumble dry On clothes hanger Drying Tumble dry 8 CARE AND CLEANING WARNING You must DISCONNECT the appliance from the electricity supply before you can carry out any cleaning or maintenance work 8 1 External Cleaning A Clean the appliance only with soap and warm water Fully dry all the surfaces CAUTION Do not use alcohol solvents or chemical products 8 2 Descaling The water we use normally contains lime It is a good idea to periodically use a water softening powder in the machine Do this separately from any laundry washing and according to the softening powder manufacturer s instructions This will help to prevent the formation of lime deposits 8 3 After Each Wash Leave the door open for a while This helps to prevent mould and stagnant smells forming inside the appliance Keeping the door open after a wash will also help to preserve the door seal 8 4 Maintenance Wash With the use of low temperature washes it is possible to get a build up of residues inside the drum We recommend that a maintenance wash be performed on a regular basis ENGLISH 23 To run a maintenance wash e The drum should be empty of laundry e Select the hottest cotton wash program Use a normal measure of detergent must be a powder with biological properties 8 5 Cleaning The Dispenser Drawer The washing powder and additive disp
39. run in the first wash they should therefore be washed separately the first time Make sure that no metal objects are left in the laundry e g hair clips safety pins pins Button up pillowcases close zip fasteners hooks and poppers Tie any belts or long tapes ENGLISH 19 Remove persistent stains before washing Rub particularly soiled areas with a special detergent or detergent paste Treat curtains with special care Remove hooks or tie them up in a bag or 8 net 6 4 Maximum Loads Recommended loads are indicated in the program charts General rules Ren drum full but not Otton too tightly packed ine drum no more Synthetics than half full nd drum no more 85 5 a than one third full woollens Washing a maximum load makes the most efficient use of water and energy For heavily soiled laundry reduce the load size 6 5 Removing Stains Stubborn stains may not be removed by just water and detergent It is therefore advisable to treat them prior to washing Blood treat fresh stains with cold water For dried stains soak overnight in water with a special detergent then rub in the soap and water Oil based paint moisten with benzine stain remover lay the garment on a soft cloth and dab the stain treat several times Dried grease stains moisten with turpentine lay the garment on a soft surface and dab the stain with the fingertips and a cotton cloth
40. s Start Pause to drain the water Slelect spin program e The laundry is not evenly distributed in the drum e Pause the machine and redistribute laundry manually 30 www electrolux com Malfunction There is water on the floor Unsatisfactory washing results The door will not open The machine vibrates or is noisy Cycle time longer than displayed has been used Possible cause Solution Too much detergent or unsuitable detergent creates too much foam Reduce the detergent quantity or use another one Check whether there are any leaks from one of the inlet hose fittings It is not always easy to see this as the water runs down the hose check to see if it is damp Check the water inlet hose connection e The drain hose is damaged Too little detergent or unsuitable detergent has been used Change it with a new one Increase the detergent quantity or use another one Stubborn stains have not been treated prior to washing Use commercial products to treat the stubborn stains e The correct temperature was not selected Check if you have selected the correct temperature e Excessive laundry load e The program is still running Reduce load Wait until the end of washing cycle e The door lock has not been released Wait about 5 minutes e There is water in the drum Select Spin program to em
41. sconnect the mains plug from the mains socket 3 Open the filter flap 4 Keep the emergency unlock trigger red object pulled downward and at the same time open the appliance 6 Close the filter flap door 5 Take out the laundry If you are unable to identify or solve the problem contact our service centre Before telephoning make a note of the model serial number and purchase date of your machine the Service Centre will require this information 10 TECHNICAL DATA Dimensions Width Height Depth 59 6 X 84 8 X 66 5 cm Power supply Voltage Frequency 220 240 V 50 Hz Total power absorbed 2200 W Minimum fuse protection 10A Water supply pressure Maximum Minimum 0 8 MPa 0 05 MPa Cottons 10 Kg Mixed 4 Kg Delicates 4 Kg Quick 18 IESKO Refresh Cottons IFSIKO Maximum dry Energy Server 10 Kg clothes capacity Wool 2 Kg Hand Wash 2Kg Bedding 8 Kg Refresh Mixed 1 45 Rinse 10 Kg Spin 10 Kg Spin speed Maximum Minimum 1400 rpm 400 rpm 11 INSTALLATION 11 1 Unpacking CAUTION All transit bolts and packing must be removed before using the appliance ENGLISH 33 You are advised to keep all transit devices so that they can be refitted if the machine ever has to be transported again Use gloves Remove the external film If necessary use a cutter Remove the cardboard top 3 Remove the polys
42. t come unhooked when the machine is emptying This could be done by tying it to the tap with a piece of string or attaching it to the wall In a sink drain pipe branch This branch must be above the trap so that the bend is at least 60 cm above the ground Directly into a drain pipe at a height of not less than 60 cm and not more than 90 cm The end of the drain hose must always be ventilated i e the inside diameter of the drain pipe must be larger than the outside diameter of the drain hose The drain hose must not be kinked Run it along the floor only the part near the drainage point must be raised 60 cm 90 cm ai For the correct functioning of the machine the drain hose must remain hooked on the proper support piece situated on the top part of back side of the appliance 11 5 Electrical Connection This machine is designed to operate on a 220 240 V single phase 50 Hz supply IMPORTANT Please check rated power supply condition that is mentioned on the Rating Label before you connect to the power supply An incorrect power supply may void your warranty Check that your domestic electrical installation can take the maximum load required 2 2 kW also taking into account any other appliances in use CAUTION Connect the machine to an earthed socket outlet The manufacturer
43. trolux com productregistration Buy Accessories Consumables and Original spare parts for your appliance http shop electrolux com au CUSTOMER CARE AND SERVICE We recommend the use of original spare parts When contacting Service ensure that you have the following data available The information can be found on the rating plate Model PNC Serial Number Warning Caution Safety information 1 General information and tips Environmental information Subject to change without notice ENGLISH 3 1 SAFETY INFORMATION CONDITIONS OF USE This appliance is intended to be used in household and similar applications such as 9 Farm houses e By clients in serviced apartments holiday apartments and residential type environments In the interest of your safety and to ensure the correct use before installing and first using the appliance read this user manual carefully including its hints and warnings To avoid unnecessary mistakes and accidents it is important to ensure that all people using the appliance are thoroughly familiar with its operation and safety features Save these instructions and make sure that they remain with the appliance if it is moved or sold so that everyone using it through its life will be properly informed on appliance use and safety 1 GENERAL SAFETY It is dangerous to alter the specifications or attempt to modify this product in anyway During high temperature w
44. tyrene packaging materials Remove the plastic bag which cover the machine Open the door Remove the polystyrene piece from the door seal and all the items from the drum 34 www electrolux com 10 11 Put one of the polystyrene packaging elements on the floor behind the appliance Carefully put down the appliance with the rear side on it Make sure not to damage the hoses Remove the polystyrene base Pull up the appliance in vertical position Remove the power supply cable and the drain and inlet hoses from the hose holders A on the rear of the appliance Remove the three bolts Use the key supplied with the appliance Pull out the plastic spacers ENGLISH 35 12 Put the plastic caps in the holes You can find these caps in the user manual bag 11 2 Positioning Loosen or tighten the feet to adjust the level A correct adjustment of It is important that your washing the appliance level prevents the machine stands firm and level vibration noise and the movement on the floor to ensure correct of the appliance when in operation operation That the appliance must not be installed behind a lockable door a sliding door or a door with a hinge on the opposite side to that of the washing machine door is restricted Use a spirit level on the top and side of the washing machine to check the levels When the wash
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