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TANDBERG 3000 MXP User Manual

1. Take the camera and remove the plastic backing from the double sided tape pads on the base of the unit Place the camera centrally on top of the monitor close to the front If the system has two monitors place the camera on the left monitor where menus and incoming picture will be displayed Note The camera should be aligned with the front edge of the monitor to ensure that the IR sensor in the camera can pick up the signals from the remote control 11 TANDBERG 3000 MXP User Manual 2 2 Connecting Cables Connect cables as shown on the figure below Se A For North and South America use S VIDEO IN 2 Installation 2 3 Monitor Configuration Power on Power on the monitor and use the monitor remote control to select the Audio Video input used refer to your monitor manual If you are using S video from the system remember to select S Video input to avoid a black and white picture Select Audio Video input on monitor Selection of Audio Video input used is generally performed by pressing the 0 AV button on the TV remote control several times Please refer to your monitor user manual for further information 13 TANDBERG 3000 MXP User Manual 2 4 System Configuration The system must be configured for each installation Configuration settings can be made via the system menu Navigate through the menu system using the arrow keys and OK Remember to press the Save button on the bottom of
2. The microphone should be placed at the front of the table to ensure that all speech will be detected The best position for the microphone is at least 2 meters 6 5 feet in front of the system on a plain flat table with at least 0 3 meters 12 inches of table in front of the microphone The document camera should be close to the chair person or a designated controller of the document camera for ease of use remember to arrange all the peripherals so that one participant can reach each of them to point change the display tape and so forth The camera supports up to 15 pre stored camera positions The illustration shows three possible camera positions one for all the participants one for the whiteboard and one for the main speaker The remaining camera presets are then available for other peripheral equipment for example a VCR Position the system in such a way as to avoid the possibility of somebody inadvertently walking into the camera s field of view when entering the room Other than the conference participants there should be no moving items in the sent image 124 6 Appendix 6 6 Appendix 6 Using the file system It is possible to access a file system within the TANDBERG system by using ftp DOS ftp lt IP address of system gt or window Web ftp lt IP address of system gt browser Description of the different files all prm all settings in the system including directory dir prm directory entries
3. 4 5 3 Echo Control Mic 1 2 and Audio 3 Each of the 2 microphone inputs and Audio input 3 has a separate acoustic echo canceller One echo canceller per input provides more sophisticated control than having one common canceller for all microphones In addition to echo cancellation the system has built in noise reduction NR NR reduces constant background noise e g noise from air conditioning systems cooling fans etc In addition a high pass filter Humfilter reduces very low frequency noise On Echo control is normally set to On to prevent the far end from hearing their own audio Once selected echo cancellation is active at all times The echo canceller continuously adjusts itself to the audio characteristics of the room and compensates for any changes it detects in the audio environment If the changes in the audio conditions are very significant the echo canceller may take a second or two to re adjust Off You can choose to switch off the echo canceller for the available audio sources Echo Control should be switched Off if external echo cancellation or playback equipment is used On NR Activates both Echo Control and Noise Reduction Note that it is your echo canceller that improves the audio quality experienced by the other site When you hear an echo of your own audio it is most likely the far end s echo canceller that is malfunctioning Tips for improving the echo canceller performance 82 4 Administrator S
4. Terminal Names Lists the site numbers or name if supported of other sites connected in the conference Terminate meeting The chairman can terminate the conference i e all participants are disconnected 143 TANDBERG 3000 MXP User Manual TMS TANDBERG Management Suite Touch Tones To dial extension numbers ect during a call use touch tones in order to get tones instead of preset on the number keys Tracker The tracker is a small infrared remote control device made to steer the camera to any desired location within the room TSC 1 TCS 1 is used for H243 password on H320 MCU s V VCR Video Cassette Recorder VGA Video Graphics Array 640 x 480 VGA Out Quality Changes the resolution of the VGA signal available in the VGA Out connector at the rear of the codec View administrator settings Displays all the system settings in a read only format View site View any participant in the conference other than the participant currently On Air Can be used by all conference participants VNC Virtual Network Computing Voice Switched The active site will be displayed in full screen during a MultiSite conference W WAVE Camera Wide Angle View Camera delivers the widest angle of view in the industry Welcome menu The welcome menu displays the main menu when you are outside a call X XGA eXtendted Graphics Array 1024 x 768 144 Index A Access Codici 62 Add Another Call ooooococonococacanancn
5. Example Start a meeting with main camera as video source Press the presentation key on the remote control to start a PC presentation A dialog box appears where you can choose to show PC as Duo Video or not This is handy if you not always want to use Duo Video Duo Video and Bandwidth Using Duo Video the quality will automatically downspeed to the optimal bandwidth This means that you need higher quality to allocate enough bandwidth for the two video streams Duo Video borrows bandwidth from main video When Duo Video is closed the bandwidth is returned to the main video Controlling camera changing video source and camera presets in a Duo Video call When selecting the Document Camera or PC the system will automatically request floor when connected to a MCU conference as MultiSite host or connected to an external MCU The main monitor will display incoming video and the 2nd monitor will display outgoing video with Duo Video in full Outgoing main video will be displayed in PIP For a single monitor system the Duo Video will be shown in full screen and the incoming video in PIP Most Duo Video sources are not possible to control with move camera and presets Move camera and presets will therefore work on the main camera also when you have Duo Video with one exception If you use a second camera aux as Duo Video move camera and presets will work on Duo Video If you want to control the main camera press Move Camera from the ma
6. TANDBERG S000MXP User Manual Software version F1 D13357 01 This document is not to be reproduced in whole or in part without permission in writing from Table Of Contents User Mantal invicta 1 Trademarks and Copyright ccccccceeseeceeeeeeeeeeeceeeeceaeeeeaeeseneeeseaeeesaaesseaeeseeeeeseaeeesaeeeeeeseeeeess 1 Environmental Issues cocina in aa 2 Operator Safety SUMMA Y c ooonccccnncccnoncconocononacnnnncc noc c cnn cnn 3 Tilntroduction iii ia 5 VITARA CA A Aan A aan 6 t2 Memu STC dt di daa 8 2 instala A A A diia 10 2 1 Unpacking and MOuntiing sotet aa a N E rca 11 2 2 Connecting CableSi iere i aaa dt iia odia 12 2 3 Monitor CONTIQUFAION iii dai biela 13 24 System GombiQuratiOn ccoo fated s Aecinte ye bedetgegdevbact denis a ear anda ienie cba 14 3 General USO dex cis jeccivaacc cd cad see AN dt dC 16 3 1 The Welcome Sereen oerien arni ii eg esachiee dedica 17 3 2 Using the Remote Control cccccececesesceceeeeeeeeeeeaaeeeeeeeseeeeecaaeeeeaaeseeeeeseaeeeeaeeneeeeeenee 18 SrA NAVIGATION calas 19 Bie SO SES VIGW tati it ida aida 19 O T T 19 32d MIC O Mio rias a a a at 21 3 20 Volume FANA daa 21 3 2 6 Number and Letter keyS oooooconnccccnonccccononccccnnoneccnnnonennnnnnnecnnnnnnn cnn narnia 22 S2 A TOUCA TONES i a O o OT 22 3 3 On Screen INdiCA OFS tuvo AA ia di anai eaten a 23 3 4 Using the MOm esrin istati iiit ient dd 24 3 5 Make a CM aii a a ADA A EER 25 gotide Cal aru r tc E A bd ti
7. gt B5 BD B5 lt gt Volume Off This indicator is shown when the volume is turned off Press Volume to turn the volume back on Microphone Off This indicator is shown when the microphone is turned off The indicator will start to flash if audio is detected in the room during a call and the microphone is turned off Press the Mic off button again to turn the microphone back on Secure Conference AES This double padlock indicator is shown when AES encryption Secure Conference is active Secure Conference DES This padlock indicator is shown when DES encryption Secure Conference is active Not Secure Conference This open padlock indicator is shown during the initialization phase for encryption During this period the call is not secure Floor This indicator is shown when you are displayed in full screen in a multipoint conference 23 TANDBERG 3000 MXP User Manual 3 4 Using the Menu John Smith ISDN 12345678 IP 12345 amp B woes Cia daa ween Main menu outside a call and in a call The menu is the Interface you will use to control the system The main menu contains Make a Call Standby Phone Book Move Camera Presentation MultiSite Services and Control Panel When you are in a call Add another Call and End Call will be available via the green and red buttons See pictures below The menu automatically times out after 15 seconds see chapter 4 2 1 Menu timeout Press OK Menu to
8. 80 4 Administrator Settings Mix Mode Auto The adjustment of each microphone signal is done automatically to obtain the best possible audio and minimize the background noise Fixed Fixed will maintain a constant weighting of all microphones VCR Ducking If VCR Ducking is activated the VCR audio level will be attenuated if someone talks into the microphone or at the far end Level Settings It is possible to adjust the audio input levels according to which external audio equipment is connected The on screen audio level indicator will make it easier to set the correct input level settings The input level should be adjusted so that the average level reaches the preferred level marker The audio inputs are adjustable in steps of 1 5 dB from 0 dB to 22 5 dB The default levels for Mic 1 and 2 are set for use with an Audio Technica AT871R or AT841R microphone in an average videoconferencing room The gain can be adjusted correctly for a wide range of microphones A few examples of microphone levels are Audio Technica 3dB default AT871R Audio Technica 7dB AT851R TANDBERG Audio 19 5dB Science Audio inputs 4 and 5 are set to a default level which is adhered to by most manufacturers of audio visual equipment and is a level at which most audio visual equipment CD players VCRs or DVDs will work 4 5 2 Outputs Audio out 1 2 Audio out 1 is intended for connection to televisions or audio amplifiers Audio out 2 is i
9. H 323 Settings Save changes Remember to save any changes you make in a menu by selecting the Save button on the Menu line and pressing OK 15 3 General Use Wake up the system When the system is not in use it is in standby mode and the screens are black Wake up the system by picking up the remote control An incoming call or pressing any key on the remote will also wake up the system If the system does not respond Make sure that the system is switched on by using the On Off switch located at the rear of the Codec see figure below Verify that your monitor is switched on To switch the monitor on you normally push the power button on the front of the monitor depending on monitor type On Off 16 3 General Use 3 1 The Welcome Screen When the system is switched on you will see the welcome screen The welcome screen presents the Main Menu and displays your Main Camera image in the background Main Camera is system default Your dial in numbers and system name are displayed in the upper right corner Your ISDN Number and IP Number are the numbers that your contacts need to place a video call to you The welcome screen also provides you with the most important system information System Name Your ISDN Number Your IP Address IP Number It is possible to customize the text on the welcome screen See chapter 4 2 Menu Settings for how to edit welcome text John Smith ISDN 12345678 IP 12345 17
10. Parallel Dial Send Own Numbers Sending Complete Number Range ISDN PRI Switch Type Max Channels Low Channel High Channel Search High Low Line Settings T1 Cable Length 1 T2 Cable Length 2 E1 CRC 4 NSF Code Video 103 TANDBERG 3000 MXP User Manual Leased E1 T1 Settings External network configuration IP Settings H 323 Settings Advanced H 323 Settings IP Precedence Diffserv SNMP Settings Streaming Settings Network Profiles Security Data Port 1 Data Port 2 104 NSF Code Telephone Call Call Control Network Interface Max Channels Start Channels T1 Line Coding Line Settings Call Control RS66 RS449 V 35 Compatible IP assignment IP address IP subnet mask Gateway Ethernet Speed E 164 Alias Use Gatekeeper Gatekeeper IP H 323 Prefix RSVP NAT NAT Address QoS Audio Video Data Signaling IP Type of Service TOS Audio Video Data Signaling SNMP Trap Hosti SNMP Trap Host2 SNMP Trap Host3 SNMP Community Address Address Port TTL Router Hops Streaming Source Allow Remote Start Announcements Video rate kbps Auto 2H 320 H 323 Network Profile 4 Network Profile 5 Network Profile 6 Encryption Encryption mode Baud rate Parity Databits Stopbits Mode Baud rate 4 Administrator Settings Parity Databits Stopbits Mode 4 9 6 Restore Default Settings Restore Default Settings will restore all administrator settings Note that this
11. Picture outside Picture provides a display layout optimized for wide screen monitors The display layout may be changed at any time using the Layout button on the remote control Software Options To activate MultiSite and or Presenter and bandwidth you must enter a new option key in the Software Options menu see paperwork accompanying your system For more information on these options contact your TANDBERG representative Save changes Remember to save any changes you make in a menu by selecting the Save button on the Menu line and pressing OK Network configuration 1 2 3 4 Open the Network menu Open the Administrator Settings menu and choose Network Network E LAN Settings Network Profiles Data Port y ISDN configuration Set Current Network to the network you want to use Specify the settings for the selected network in the relevant menu For details follow the instructions in chapter 4 8 1 ISDN BRI Settings See also the examples a Appendix 1 Connecting the system to ISDN using NT1 network adapters b Appendix 2 Connecting the system to the Switched 56 network LAN configuration In the Administrator Settings menu choose Network and LAN Settings Specify the necessary LAN settings according to the instructions from your LAN administrator For details follow the instructions in chapter 4 8 2 LAN Settings If there is an H 323 Gatekeeper present on your LAN see also chapter 4 8 2 2
12. Press OK to save NON Local Phone Boo MultiSite Call S cv Nome CI Add Participant Add Participant Add Participant Add Participant Multi Add Participant Site Add Participant Global New Edit Add Participant Add Participant Delete Add Participant Add Participant Y OK D Cancel VIVIVIVIV IV VIVvVv Back 35 TANDBERG 3000 MXP User Manual Bandwidth for a MultiSite entry A MultiSite entry will add the bandwidths from all the participants and try to connect If this bandwidth exceeds your systems maximum bandwidth the system will downspeed and distribute the available bandwidth equally on the participants Example In a multipoint entry there is one participant with bandwidth 256 kbps and one participant with bandwidth 384 kbps You have 512 kbps as your maximum bandwidth The two participants bandwidth exceeds your maximum bandwidth The system will downspeed so that each participant connects with equal bandwidth 512 kbps 2 256 kbps 36 3 General Use 3 9 4 Edit To edit a contact highlight the contact and press arrow left Press arrow key down to select the Edit button In the edit window you can edit Name Call Type Number Network Bandwidth and Restrict 56k Press OK to save When you edit a contact that is part of a MultiSite entry the contact will be updated in the MultiSite entry automatically Local Phone Book Call Edit Entry Now Name Helen Holmi Global Number
13. call totally Built in MultiSite A maximum of 4 sites 3 additional telephone calls can participate in joint meetings Auto Split Voice Switched 4 Split and 3 1 Split picture modes supported Any combination of ISDN and IP participants is possible Supporting H239 DuoVideo Encryption and H264 The TANDBERG videoconferencing system can also be used purely as an audio bridge with an ISDN connection Natural Presenter Package NPP consisting of Duo Video allows participants at the far end to simultaneously watch a presenter on one screen and a live presentation on the adjoining screen Digital Clarity participants enjoy presentations of exceptionally high quality resolution video PC Presenter an easily accessible PC connection over Ethernet that supports up to XGA resolution PC SoftPresenter show PC images via your LAN connection supporting XGA resolution Secure Conference Embedded encryption for both Point to Point and MultiSite call privacy and security Natural Video provides 60 fields per second true interlaced picture Downspeeding if channels are dropped during a videoconferencing session the connection is automatically maintained without interruption Streaming allows broadcasting of audio video via an IP network Web interface for streaming text chat closed captioning system management diagnostics and software uploads Worldwide compatibility with other standards based videoconferen
14. set Enabled Off Line 1 should always be enabled National ISDN and AT amp T Custom ISDN might require SPID numbers associated with your ISDN numbers If you have received two different SPID Service Profile IDentifier numbers for each ISDN line from your network provider you must program both 91 TANDBERG 3000 MXP User Manual Example Numbers SPIDS ISDN BRI 1 67838498 016783849800 67838498 016783849810 ISDN BRI 2 23478060 012347806000 23478070 012347807000 ISDN BRI 3 23478420 012347842000 23478430 012347843000 ISDN BRI 4 23478520 012347852000 23478530 012347853000 4 8 1 3 Advanced ISDN Settings Sub address Using a sub address enables you to connect up to eight ISDN terminals to the same ISDN telephone number and line The terminals are addressed by using different sub addresses To call a terminal with a sub address separate the ISDN telephone number and the sub address with a Note that this service has limited access on some ISDN networks Example 12345678 2 up to four digit sub addresses are possible Validate Numbers MSN Multiple Subscriber Number The use of MSN Multiple Subscriber Number enables you to attach different ISDN terminals with different numbers to the same physical ISDN telephone line If Validate Numbers is set to On only calls to those numbers specified in the Line Setup menus will be answered This service can be ordered from your telephone company Parallel dial On Channels wil
15. simultaneously 4 Split displays the 4 last speaking Participants 3 1 Split displays the speaking participant in a big picture and the 3 other participants in small pictures Voice Switched mode displays the participant that is speaking in full screen Switch between these picture modes using the MultiSite Layout menu 48 3 General Use Advanced continuous Precense Layout 3 1 Voice Switched mode 3 12 3 Terminal Names Choose Terminal Names to see a list of the participants of the mulitpoint conference Press Cancel to go back 3 12 4 Chair Control Not supported by TANDBERG MCU or MultiSite As chairman you have access to more MultiSite Services Select Chair Control to assume the role of chairman of the conference Select Release Chair to end the role as chairman A Chair indicator appears when you have Chair and disappears when chair is released 49 TANDBERG 3000 MXP User Manual 3 12 5 Assign Floor and Release Floor from Participant Assign Floor allows the chairman to select which of the conference participants that is to be broadcasted to all other participants 3 12 6 View Site and End View Not supported by TANDBERG MCU or MultiSite View Site allows you to view any participant in the conference regardless of whom having floor and chair Choose End View to go back to normal 3 12 7 Disconnect Participant Disconnect Participant allows the chairman to disconnect any participant in the conference In
16. 12345678 Call Type Video Call gt New Net Auto te Bandwidthikbps Auto be Multi Site Restrict 56k e On Q Off Edit 7 OK 09 Cancel Delete Back 3 9 5 Delete To delete a contact highlight the contact and press arrow left Press arrow key down to select the Delete button and press OK Confirm by pressing OK again Local Phone Book Call Delete Entry Now Do you really want to delete Helen Holm y 09 Cancel Global New M ulti Site Edit Delete Back 37 TANDBERG 3000 MXP User Manual 3 10 Move Camera There are several ways to move the camera Choose Move Camera from the main menu Use the arrow keys to pan and tilt the camera Press OK when done When the menu is hidden the arrow keys will work on the camera Hide the menu with the Cancel X key and adjust the camera with the arrow keys Use Camera Presets Press a number and the camera will move to a predefined position when you are in a call See chapter 3 10 3 Camera Presets Use Automatic Camera Tracking See chapter 3 13 5 Automatic Camera Tracking Use the TANDBERG tracker see separate documentation 3 10 1 Zoom The zoom key on the remote control will zoom the picture in and out and 3 10 2 Far End Camera Control When you are in a call you can also move the far end camera if the far end side supports H 281 Far End Camera Control Choose Move Camera from the Main Menu A dialog box offers you the op
17. 2 on the system and Video In on the VCR Connect a cable between Audio Out 2 on the system and Audio In on the VCR 109 TANDBERG 3000 MXP User Manual 5 4 Telephone Add On The system have a built in audio bridge that can bring in Voice over IP VoIP telephony or normal telephone sites using ISDN It can bridge upto 3 telephony sites in any mix In addition to using ISDN and IP for your telephone sites there are possible to connect a telephone using normal POTS line by Connect the audio out from the conference telephone to audio input 3 AUX Connect the audio input from the conference telephone to audio output 2 which provides a mixed signal between local and far end optional MultiSite package available not on TANDBERG 770 require a conference pohone with external audio input and output 110 5 Peripheral Equipment 5 5 Additional Cameras Extra fixed Cameras You can connect extra fixed cameras to your system for example a whiteboard camera Connect the video output of the additional camera to one of the available Video inputs on the system 111 TANDBERG 3000 MXP User Manual 5 6 Additional Microphones If your environment is such that you require more than one microphone for your room e g you have a whiteboard at a distance from your table microphone it is possible to connect additional microphones to your system See Appendix 5 for more information If your environment is such that you require mo
18. 3 PC Presenter 2 Choose Start Presentation from the presentation menu 3 Inthe Presentation dialog box choose a presentation source and press OK Note that Start Presentation is only available when you are in a call and the video systems support Duo Video or H 329 42 3 General Use a aa How to stop a Presentation Duo Video 1 Choose Stop Presentation from the Presentation menu 2 Press OK to stop the presentation 6 3 11 3 PC Presenter DVI XGA Input Optional feature Users often have their presentations on a laptop that is brought into the meeting room Remember to connect your PC to the codec before you press the Presentation button Note that the image will appear smoother on the system if your presentation is already displaying in full screen on your PC prior to connecting your PC to the video system Plugging a PC into the system is made extremely simple through the PC Presenter avoiding the need for any additional hardware such as a projector PC Video converter or extra cables How to connect PC to the codec with the DVI VGA cable 1 Connect the VGA DVI cable to the PC Presenter PC DVI I in connector on the codec 2 Connect the VGA DVI cable to your PC VGA Output 3 When the PC is connected to the codec hit the Presentation key to display the PC image on the system If no PC image is displayed on your monitor make sure that your PC is set to activate your VGA output On
19. 45 Software Options ooooccccncccononinonccnconcccnnos 66 Stereo l O MOde cccccccccccccceeeeeeeeeeeeees 83 System configuration s s s 13 System Name cesccceeceeeeeeeeteeeeeeeees 60 7 Take Chair a nn 50 Telephone Add ON coocccococcconocanancccnnnoos 109 Telephone Callicooonniccnnccininicinnccnnncccnccccnn 26 Terminate Meeting 50 Text Chat eee 57 U User Guide norinni 53 V Video AlgorithM oooonnncccnnnonocicnnocccnnnnannos 76 Video Call ooononnccccnnnononononiccninonanoninanincn 25 Video cassette recorder VCR 108 Video Name c ococcccccnncccnnononccononanocananacinnno 88 Video QuUalllY oooccinnccincccnnnnnnccnnnccccanccnn 78 View Administrator Settings 101 View Site oooooccccccccnononocccnnnccnononananininanans 50 145 TANDBERG 3000 MXP User Manual Volume and gt ococococcccnnnnnnccnonanoncnnnncnnnnnns 21 Ww WAVE CaM8TA cccooonnccncnncnccncnononnnncncnnnnaronnns 6 Web Snapshots ccccocccccocccinocanonccccancccnnnnos 86 Welcome MeNUu cceeeeeeeeeeeeeees 16 68 146 Welcome Picture seenen 69 Welcome SCreen 0 cccccseeeeeeeeeeeeeeees 16 Welcome text cccecccececeeseeeeeessseeeeeseaaee 70 Z LO Mulero inet Don coil 38
20. Current Option Key Menu Timeout in Call Welcome Menu Welcome Picture Logo Display Welcome Text Welcome Text Administrator Password Duo Video Mode Start up Video Source Presentation Source Snapshot Source Auto Display Snapshot PIP Appearance PIP Placing Address Display Number Call Quality Video Algorithm Audio Algorithm Interlaced Main Camera PC VGA PC VNC Document Camera VCR AUX VNC Split Screen Call Type Network Bandwidth Restrict 56k Auto H320 Bandwidth Auto H323 Bandwidth Mic1 Mic2 Mic3 Audio4 Audio5 Audio6 Mix Mode Outi Out2 AUX Out3 VCR Audio Module Mic1 Mic2 Mic3 Audio Leveling AGC Alert Tones 8 Volume Video Settings Picture Control Video Name Network Type Advanced ISDN Settings ISDN PRI Settings Channel Hunting Advanced ISDN PRI Settings 4 Administrator Settings Audio4 Mic1 3 Audio4 Audio5 AUX Audio6 VCR Received Audio Video Call Alert Tone Telephone Alert Tone Alert Speaker Key Tones Camera Tracking Mode MCU Status Line Web Snapshot MultiSite Picture Mode Focus White balance Brightness Main Cam AUX Doc Cam VCR PC VGA VNC ISDN BRI PRI Leased E1 T1 Enternal H331 ISDN Switch Type ETSI Euro ISDN Line1 Setup On Number1 Number2 SPID1 SPID2 Line2 Setup On Number Number2 SPID1 SPID2 Line3 Setup On Number Number2 SPID1 SPID2 Subaddress Validate Numbers MSN
21. Example You have placed Microphone 1 on the table Where should you position the camera for Preset 7 56 3 General Use The camera position stored at Preset 7 must be related to Microphone 1 Therefore all participants who are located closest to Mic1 should be included in the Preset 7 camera position etc When camera tracking is activated and a person close to Mic1 speaks Preset 7 will be automatically selected When activating another video source for instance document camera camera tracking will be temporarily disabled until you re select Main Camera or a Main Camera Preset The camera tracking speeds may be altered in the Video Settings menu in Administrator Settings see chapter 4 6 1 Camera Tracking Mode for further details A Voice Detector makes the system more tolerant of noise and ensures the camera not to be moved by noise such as paper shuffling etc Note that pressing Mic Off will temporarily disable camera tracking until you turn on the microphone again 3 13 6 Text Chat While in an ISDN or IP call to another system supporting Text Chat T 140 select Text Chat from the Control Panel Enter text in the displayed window How to use Text Chat 1 Choose Text Chat from the Control Panel to open the Text Chat window 2 Enter text with the number keys like on a mobile phone The text is sent to the far end continuously letter by letter 3 Press OK to end Text Chat and escape from the text chat window 57 TAND
22. PRI cable PRI Blue Alarm Blue alarm means that network on the far side of the CSU is unavailable Example The system is connected via a CSU i e a NT Network Termination as follows System cableA CSU cableB Network If a CSU loses framing sync from the network example a bad cable B it shall no longer send valid framing out on cable A towards the system Instead it transmits Blue Alarm Seen from a system receiving blue alarm this means that the network on the far side of the CSU is unavailable 4 9 4 System Selftest The system performs a check to determine internal hardware integrity System Selftest is useful when you want to check if your network connection is active 4 9 5 View Administrator Settings This window displays all the system settings Use the arrow key on the remote control to scroll through the list View Administrator Settings contain General Settings System Name Language Dual Monitor Auto answer Max Call Length Access Code Incoming MCU calls Incoming Telephone calls Far End Control Fallback to Telephony 101 TANDBERG 3000 MXP User Manual Screen Settings Software Options Menu Settings Presentation Settings VNC Settings Video Quality Default Call Settings Audio Settings Inputs Outputs Echo Control 102 TV Monitor Format Picture Layout VGA Monitor Format VGA Out Quality PC Picture Format Allow VGA 50Hz Options Installed Hardware Serial Number
23. TANDBERG 3000 MXP User Manual 3 2 Using the Remote Control The system is controlled with a remote control Think of the remote control as a mobile phone with number keys and call keys Use the arrow keys and OK to navigate the menu The system s most commonly used functions are also accessible directly from the remote control The Infra Red IR sensor for the remote control is located in front of the WAVE II Camera There is also a second IR sensor located in the front of the Codec itself which will be automatically enabled if the WAVE ll Camera is not connected Y OOH WN a 15 16 18 10 11 12 13 14 Mic Off turns your microphone on and off Arrow keys are used for navigation in the menu and for moving the camera when the menu is hidden Volume and adjusts the system volume The Layout key toggles between full screen and different display layouts Cancel takes you back one step in the menu system Use Cancel to delete characters in an input field Press the Call key to place a call Camera presets define specific camera positions Press and hold a number key for 1 second to save the current camera position to that number key To activate a preset whilst in a call simply press and release that number key Snapshot takes a snapshot of your video Only while you are in a call The Presentation key switches to a predefined presentation source Press OK Menu to show the menu and to select menu
24. bring it back You can also hide the menu manually by pressing Cancel X in the main menu The main menu contains the following items Make a Call Add Another Call Standby End Call Phone Book Move Camera Presentation MultiSite Services Control Panel 24 3 General Use 3 5 Make a Call To make a call choose Make a Call from the main menu If you are already in a call choose Add another Call from the main menu to call another participant if your system has MultiSite capabilities Pressing the green key on the remote has the same effect as pressing the green button in the menu You can enter a number manually in the input field or select the book icon to select a contact from the phone book The TANDBERG system can make both video calls and telephone calls For video calls choose Place Video Call in the call menu For telephone calls choose Place Telephone Call Call Settings specifies the quality of the call In most cases you can leave call settings unchanged If your TANDBERG system has MultiSite capabilities you can call several participants at the same time Choose Add Video Call or Add Telephone Call in the call menu and more dial fields will appear Make a Call Dial Number a MA Default Call Settings EEE ES Choose among the buttons Make Video Call Make Telephone Call Add Video Call Add Telephone Call Call Settings 3 5 1 Video Call It is very easy to make a Call Think of a mobile phone Cho
25. handy for group systems where there are more users or divisions that share the costs of using the system Access Code can be put to On and Off On When making a call an Access Code dialog box will be shown The user must enter the correct password in order to put the call through Off No password is necessary to make a call 4 1 8 Screen Settings Picture Layout wide screen monitors only The Advanced Picture Layout is related to the Layout button on the remote control and it can be used at any time to change the screen layout For wide screen systems POP mode is recommended You will get optimized picture layouts for wide screen by pressing the Layout button on the remote Picture in Pressing the Layout button on the remote will result in an extra picture in Picture PIP smaller view Picture in Picture Press the Layout button to move it and finally hide it Picture Pressing the Layout button on the remote will result in a smaller view outside placed outside the big picture Press Layout once more to get emulated Picture dual monitor view Press Layout again to go back to normal full screen 63 TANDBERG 3000 MXP User Manual POP view Pressing the Layout button on the remote will result in one large image and one or two smaller pictures placed outside the big picture Press Layout once more to get a side by side view Press Layout again to go back to normal full screen view Remote view dd FE concn Ist Qtr 2nd Qtr 3
26. items Use Zoom and to zoom the camera in and out Selfview displays your outgoing video Press Selfview again to turn selfview off Store and recall your video contacts via the system Phone Book for easy placement of calls Use the red End Call key to end the current call Pressing this key when not in a call will place the system in Standby mode Number Letter keys function in the same manner as with a mobile or cellular phone Press Touch tones when you are in a call and need to dial extension numbers etc instead of presets 3 General Use 3 2 1 Navigation Arrow keys and OK Navigate in the menu with arrow keys The yellow selector on screen shows the selected item Press OK to select Cancel key In the main menu pressing Cancel X will hide the menu If the menu is hidden bring it back with OK In other menus pressing Cancel X takes you one step back In an input field pressing Cancel X will delete characters numbers to the left E Back Cancel button Y The X button in the menu corresponds with the X key on the remote 3 2 2 Selfview Selfview shows your outgoing picture Normally this is the picture of your self main camera Selfview is most useful for single monitor systems On dual monitor systems you already have selfview on the dual monitor In a normal conference the far end side is displayed on main monitor Pressing Selfview will result in near end on main monitor Outside a call self
27. menu and the second number in the Call Settings field For 128 kbps calls that use bonding ignore the second number field and just enter one number to be dialed Using sub address extension address MCU password Sub address is used to address different systems on the same ISDN line and is primarily used in European Countries TCS 4 is used to address different systems on a LAN when dialing in via a gateway To specify an ISDN sub address or its LAN equivalent extension address TCS 4 add a star after the number and then enter the sub address extension address Example 12345678 10 lt number gt lt Sub address extension address MCU password gt When calling to external MCU s requiring a password TSC 1 this password can be added after the star If no password is specified a menu will prompt you to enter the password after connecting to the MCU 29 TANDBERG 3000 MXP User Manual 3 6 Answer an incoming Call You can receive calls anytime even when the system is in standby mode But remember to switch the system on using the On Off switch located at the rear of the system as described in chapter 3 General Use How to answer an incoming call 1 To accept an incoming call press OK or the green key on the remote control 2 Press the red key on the remote control to reject the incoming call 3 If you do not want any incoming calls choose Do Not Disturb If Do Not Disturb is on the system will automaticall
28. nnn canario 78 NI iser E EA E aceasisceseaiana ERER 78 4 4 5 WMideo QUAI Y ss casco ran 78 4 4 6 Default Call SettidQS ooooocnnicinnnnnnnnnnnccnnnccnnncnannccccnrncn arrancar 79 ADO AU Oui A Feed vee evel E ye aie eee td 80 e 80 4D 2 Outputs sivas eerie ee Gan A A a 81 4 5 3 Echo Control viii A ne aie ee sl shaw eee 82 45 4 Stereo Settings iii a Gaia eden acess eae 83 TANDBERG 3000 MXP User Manual 4 5 5 Audio Leveling AGO cococonnocinnccnncccconcccconnnnncnnn nac nrnncnr arrancan 83 4 5 6 Alert Tones and VolUM6 ooomcccccnoncccnnonccccnnoneccnnnnnencnnnnnecnnn nan cnn nnne rca 84 O aaa a 85 4 6 1 Camera Tracking MOde cc ccesceceeeeeceeeeeeeaeeeeeeeceeeeeseaeeesaaeeeeaeeseaeeeseaeeeeaaeseeneeseas 85 4 6 2 MCU Status Liey ineine iaai aa a Eaa aa a RS a aaan aE 86 4 6 3 Floor to Full ScreeN ooococcconniconoccnncccconcccnonnnonccnnn noc rn crac 86 4 6 4 Web Snapshots siii A Ad 86 4 6 5 MultiSite Picture Mode ooconcoconncconccconcccnocnno conca nn cn noc n anna cra 87 4 6 6 Picture Controls A A AA ERE aae 88 4 6 7 Video NaMe iii ei a iata i a e a i ii dd 88 AT SECUTI 2h vee ire nee nian LE NE lyin E A AEAEE sel 89 AT T ENOTYDION iD i 89 A ka EnGNpUON MOGO iiuna oia 90 ANIOPaS WO Sra card ET 90 4 89 Netware an aSa E AE cubaeeuavecustantucees AE A R 91 4 81 ISDNBRI Settings usura datan 91 4 8 2 LAN SOMOS cummins 93 4 8 3 NotWork Profiles arranoa tama O aa 97 4 8 4 Data Portada tar tia DT 98 4 9 Diag MOStiCS A i
29. of MultiSite Services vary depending on your call 1 Introduction Administrator Settings Presentation F Language System Name Cual Monitor Auto Answer Max Call Length Access Code Permissions Screen Settings Sofware Options Menu Timeout in call Welcome Menu Welcome Picture Logo Display Welcome Text Welcome Text Administrator Password Due Video Mode Startup Video Source Presentation Source Snapshot Source Auto Display Snapshot PIP Appearance PIP placing VNC Settings Video Algorithm Audio Algorithm Interlaced AAC LD 128 H238 Video Quality Motion Settings Default Call Setting Systems information Call Status Channel Status Systems Selftest View Adm Settings Restore Default Settings IP Address Conflict Check ISDON BRI Settings LAN Settings Network Profiles Data Port Encryption Encryption mode Administrator Password IP Access Password streaming Password YNG Password Access Code Camera Tracking Mode MCU Status Line Floor to Fullscreen Web Snapshots Picture Coniral Video Name Stereo VO mode Stereo speakers Inputs Outputs Echo Control Audio Levelling AGC Alart Tones amp Volume 2 Installation Precautions Never install communication wiring during a lightning storm Never install jacks for communication cables in wet locations unless the jack is specifically designed for wet locations Never touch uninstalled communication wires or terminal
30. remote control in the Name field you will automatically write letters in the number field you will automatically write numbers Call Type Network Bandwidth and Restrict 56k are put to default if you don t make changes Press OK to save For bandwidth 2x64 kbps or 2x56 kbps two numbers are required Two number fields appear and both numbers must be specified see also Calling with two ISDN lines in chapter 3 5 4 Call Settings 34 3 General Use Local Phone Book d Call Add New Entry Now Name Global Number Call Type Video Call New Net Auto Bandwidth kbps Auto gt Multi Site Restrict 56k e On OOF Edit OK D Cancel Delete Back 3 9 3 MultiSite optional feature It is possible to pre define MultiSite meetings using the phone book You can have up to 6 video participants including yourself and 5 telephone participants in a meeting All sites will then be connected automatically instead of having to add sites one by one You can store up to 50 MultiSites in the phone book MultiSite entries consist of contacts that are already stored in the phone book When making a new MultiSite entry begin with saving all participants one by one How to make a MultiSite entry Open Phone Book from the menu or from the remote control Choose MultiSite Enter a name Press Add Participants Pick a contact from the list and press OK Repeat 3 until you have the desired selection of participants
31. screen indicators the Call Status menu provides two information fields regarding call encryption The first field is the Encryption Code which will identify either AES or DES The second field is the Encryption Check Code and is comprised of an alphanumeric string This string will be the same for systems on either side of an encrypted conference If the Check Codes do not match this would indicate that the call has been exposed to a Man In The Middle attack When a system with MultiSite functionality hosts a conference the highest possible encryption algorithm will be negotiated on a site by site basis MultiSite conferences can therefore support a mix of AES and DES encrypted endpoints in the same conference A conference will only be as secure as its weakest link Even though conference participants may have negotiated and are running AES encryption if just one participant has negotiated DES encryption the AES system will display the single padlock symbol to advise all users of the lowest encryption mechanism currently in effect All systems supporting DES encryption can upgrade to AES encryption Please contact your TANDBERG representative for more information The standards supporting the encryption mechanisms employed by TANDBERG are AES DES H 233 H234 and H 235 H235v3 amp v2 for backwards compatibility with extended Diffie Hellman key distribution via H 320 H 323 and Leased Line connections 128 6 Appendix The TANDBERG AES i
32. snapshot of the video source that is currently active 73 TANDBERG 3000 MXP User Manual You can change the Snapshot Source to any video source In this way you can program the snapshot key to apply only for PC for instance Press Snapshot and you will take a PC snapshot regardless of what video source that is currently active 4 3 6 Auto Display Snapshot Select Auto to automatically display a received snapshot Turn Auto Display Snapshot Maual if you wish not to have them displayed on the screen when they are sent or received The snapshots will be sent and received but not displayed With Auto Display Snapshot set for Manual you must enter the Presentation menu to display a snapshot Auto A sent or received snapshot will automatically be displayed on the screen Manual A sent or received snapshot will not be displayed on the screen To see the snapshot choose Display Snapshot in the Presentation menu 4 3 7 PIP Appearance A Picture in Picture PIP is a smaller picture placed in one of the corners of the screen The PIP enables you to see an extra picture in your video conference Auto PIP Auto means that Picture In Picture will appear automatically when it is suitable A picture in picture is nice when you use Duo Video and you need an extra window to see all the pictures You can of course show or hide the PIP with the Layout button on the remote anytime On PIP On means that a Picture in Picture will always be displayed
33. up to 200 entries event log logs fault situations etc sw pkg the system software globdir prm file containing up to 400 entries These entries can not be edited from the system but can be edited as a text file Files accessible only by ftp get tmp snapshots xxx jpg or http lt IP address of system gt tmp snapshots xxx jpg main jpg Snapshot of current stream if MultiSite local jpg Snapshot of selfview farend jpg Snapshot of decoded stream if point to point duovideo jog Snapshot of the encoded stream if transmitting DuoVideo the decoded stream if receiving DuoVideo Description of the different folders user a folder to be used for custom logos etc remote a folder used for software upgrade of the far end TANDBERG system What can be done by using the file system upload of custom logos Software upgrade Connect to the system you want to upgrade using ISDN Copy the software file to a folder on your harddisk Open a DOS window and go to this folder Type ftp lt IP address of your local system 125 TANDBERG 3000 MXP User Manual Enter password lt Release Key of far end system gt Go to the remote folder type cd remote Upload the software file type put lt sOxxxxxx pkg gt Wait until the following is shown 226 Closing data connection 5437569 bytes sent in 808 01 seconds 6 73 Kbytes sec ftp gt Restart the far end system The far end system should now be upgraded For furthe
34. 280x1024 analog or digital The system will automatically adapt to a PAL or NTSC input 4 Video Outputs S Video output Mini DIN connector 2 composite video outputs RCA connectors 1 VGA DVI I DVI Digital Video Interface Integrated Digital amp Analog output supporting resolutions SVGA 800x600 and XGA 1024x768 analog or digital The first Mini DIN connector and the first RCA connector provide main video incoming outgoing video and menus The other connector provide selfview still image Duo Video The outputs are always active The format of the output will be either PAL or NTSC depending on your country s standard video format The VGA DVI output provides either main monitor video or second monitor video depending on menu configuration VGA formats supported on DVI I out SVGA 800x600 75 Hz XGA 1024x768 60 Hz 4 Audio Inputs 2 microphone inputs balanced 11V phantom powered via XLR connectors 2 audio inputs line level via RCA connectors All audio inputs are active by default For further information refer to section Audio Settings 2 Audio Outputs 1 output line level via RCA connector providing audio from far end in addition to dial tones This output is used by the monitor This output also supports S PDIF 1 VCR output line level via RCA connector providing a mixed signal between audio from the local side except from the VCR input and audio from the far end This output is in
35. 5 Streaming Camera Tracking Administrator Settings The Control Panel contains the features User Guide Streaming Far End Control Camera Preset Camera Tracking Text Chat System Information Administrator Settings Restart 3 13 1 User Guide 3 General Use Far End Control Text Chat Restart The on screen user guide takes you through a quick step by step introduction to videoconferencing It gives the user basic skills in how to use the system User Guide B The Remote Control _ Moving the Camera Using MultiSite Services T How to Make D a Call Ss MultiSite Calls E Using Camera Presets Using Phone Book Show a Presentation About Standby Mode C 5 9 53 TANDBERG 3000 MXP User Manual 3 13 2 Streaming Streaming lets you broadcast your meeting to participants on web The web participants can listen to the meeting see snapshots but not participate themselves Snapshots of current stream if MultiSite selfview far end and DuoVideo streams are accessible via http See Appendix 6 for descriptions of the possible snapshot files How to use Streaming 1 Choose Streaming from the Control Panel to open the Streaming menu 2 Press Start Streaming from the menu line 3 Press Stop Streaming to end streaming Streaming will also end when you disconnect the call 4 Press Streaming Settings if you want to change streaming settings see Streaming Setting
36. 9 02 Append IK 2 ca e tei Gah a theta 120 GS APPONI Si sutn tei thei tia tlet ys te diel tela At tie tant eal A 121 6 4 Append IX A ita 122 6 5 APPONGIX 5 28854 oe his chi eee da 123 EGANDA 6 iria ee ieee es 125 6 7 APpendl Pacino 127 6 8 APPENGIX Britt a 130 STAPPEN Oi its a 133 6 10Appendi Disco a 134 Gil Appendhclilriiaitia iii 136 lOs ari intendencia ti eia 137 O O EA E E E E E E thence 145 Trademarks and Copyright All rights reserved This document contains information that is proprietary to TANDBERG No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronically mechanically by photocopying or otherwise without the prior written permission of TANDBERG Nationally and internationally recognized trademarks and tradenames are the property of their respective holders and are hereby acknowledged Portions of this software are O 1996 2004 RADVISION Ltd All intellectual property rights in such portions of the Software and documentation are owned by RADVISION and are protected by United States copyright laws other applicable copyright laws and international treaty provisions RADVISION and its suppliers retain all rights not expressly granted Disclaimer The information in this document is furnished for informational purposes only is subject to change without prior notice and should not be construed as a commitment by TANDBERG The information in this d
37. Administrator Settings are available for all users of the system 71 TANDBERG 3000 MXP User Manual 4 3 Presentation Settings Presentation Presentation Start Q Auto Manual H239 O Disabled Q Enabled Startup Video Source Current E Presentation Source PC gt Snapshot Source Main Cam gt Auto Display Snapshot 9 Auto Manual PIP Appearance Auto Q On PIP Placing Top Right gt VNC Settings o a Presentation Settings contain Presentation Start H 239 Startup Video Source Presentation Source Snapshot Source Auto Display Snapshot PIP Appearance PIP Placing VNC Settings 4 3 1 Presentation Start If your system has Duo Video capabilities you can show two video streams at the same time see also chapter 3 11 5 Duo Video Presentation Start is Auto by default This means that you will start Duo Video a second video stream automatically when starting a presentation Duo Video requires the Presenter Option and H 263 video To check which options are installed see the System Information menu in Control Panel Manual means that you manually choose if you want to start Duo Video or not every time you start a presentation Auto Duo Video starts automatically when you start a presentation in other words when you choose a second video source If your system or the far end system is not capable of Duo Video you will not use Duo Video but rather send the presentation source as your Main Video 72 4 Administ
38. Algorithm m u G728 N G722 G722 1 tU AAC LD AAC LD 128 384 kbps and above gt Natural Video 768 kbps and above gt Video Quality Default Call Settings e Call Quality contains the settings Video Algorithm Audio Algorithm AAC LD 128kbps Natural Video Video Quality Default Call Settings 4 4 1 Video Algorithm The system will automatically select the best video algorithm based on the video source and the capabilities of the remote system Use this menu to disable video algorithms in case you have interoperability issues calling other systems H 264 Bandwidth efficient video compression and decompression H 263 Normal video compression and decompression H 261 Legacy video compression and decompression The system will always have H 261 enabled Therefore it is impossible to uncheck H 261 76 4 Administrator Settings 4 4 2 Audio Algorithm The system will automatically select the best audio algorithm based on the call rate and the capabilities of the remote system Use this menu to disable audio algorithms in case you want to remove low quality audio or if you have interoperability issues calling other systems G 722 High quality audio 7 kHz at 48kbps 56kbps or 64kbps G 728 Compressed normal quality audio telephone quality 3 1 kHz at 16kbps G 711 Normal quality audio telephone quality 3 1kHz at 64kbps This audio algorithm is mandatory for video conferencing equipment and is impossible to u
39. Audio Settings Mix Mode Auto Stereo For stereo playback connect Video cable between Video Out on the VCR and Video In VCR on the system Audio cable between Audio Out L on the VCR DVD and the Audio In 3 VCR L Audio cable between Audio Out R on the VCR DVD and Audio In4 VCR R Choose the VCR video source se chapter 3 11 2 Presentation menu to automatically activate the VCR audio and video input Make sure that Sereo Input Mode is set to On see chapter 4 5 4 Stereo Settings 28 AAC LD is enabled see chapter 4 4 3 AAC LD 128 kbps AAC LD is enabled see chapter 4 4 2 Audio Algorithm Audio In VCR is On see chapter 4 5 Audio If audio from VCR is too low this level can be adjusted in Audio Settings Inputs Level Settings The audio from the VCR will be audible in the local speaker system To enable VCR DVD ducking reduce volume when speaking check that Mix Mode under Audio Settings is set to Auto Note that the audio from the VCR DVD and your microphone s will be mixed and sent to the far end When a person talks on either local or far end the VCR DVD audio level will automatically be reduced to make it easier to comment on a video recording when Audio Settings Mix Mode Auto VCR Recording When recording the VCR will record the video as it appears on the main monitor the local audio and the audio from the far end When recording a videoconference connect a cable between Video Out
40. BERG 3000 MXP User Manual 3 13 7 System Information In System Information you find all information about the system The most useful information for users is listed first System Name My ISDN Number My IP Number My IP Address MultiSite Number s Software Version Option Installed Serial No MAC address Ethernet Speed Network In system information you also find Call Status Channel Status View Administrator Settings For more information see chapter 4 9 Diagnostics 3 13 8 Administrator Settings Administrator Settings contains the configuration of the whole system It is recommended to password protect Administrator Settings to prevent occasional users to make changes to the system See Chapter 4 Administrator Settings for further details 3 13 9 Restart Restart the system by pressing the Restart button You are prompted with a dialog box saying Do you want to restart the system Press OK to restart press Cancel X to abort Restart Do you want to restart E X Cancel 58 4 Administrator Settings Administrator Settings Y General Menu Settings Presentation Settings gt Call Quality 1 Audio Ta Video A Security S Network E y Diagnostics a Administrator Settings contain all the settings of the system Making changes to Administrator Settings will change the behavior of the system It is recommended to password protect the access to Administrator Settings to prevent occasion
41. C presentation shown in Normal correct ratio mode 90 80 70 60 50 40 ll all Ist Qtr 2nd Qtr 3rd Qtr 4th Ow PC Presentation shown in Wide stretched mode 66 4 Administrator Settings 4 1 9 Software Options The system requires a valid option key to activate MultiSite and or Presenter functionality In order to activate additional bandwidth you need to enter a bandwidth key A restart of the system is required after entering a new option and or bandwidth keys If the key is invalid the original key will be used The following options are available No option Presenter MultiSite Presenter Bandwidth options PON 67 TANDBERG 3000 MXP User Manual 4 2 Menu Settings Menu Settings Menu Timeout In Call eof 0 0n Welcome Menu eof Qon Welcome Picture Off 9 Selfview Logo oof 0On Menu on TV eof 00n Menu on PC Off Q0n Display Welcome Text Q0f On Administrator Password nes Menu Settings contain the settings Menu Timeout In Call Welcome Menu Welcome Picture Logo Menu on TV Menu on PC Display Welcome Text Welcome Text Administrator Password 4 2 1 Menu Timeout In Call Main menu appears on the bottom line of the screen Set Menu Timeout In Call to On if you want the menu to time out automatically when you are in a call On The menu will time out automatically after 15 seconds if there is no activity on the remote control Menu timeout does only apply whe
42. Call menu select the field next to the phone book button in the call menu A second number field will appear when ISDN is selected for Net within Call Settings and you choose bandwidth 128 kbps Enter the second number in the call settings menu 120 6 Appendix 6 3 Appendix 3 Connecting the system to PRI T1 Using CSU adapter Wall Codec CSU PRI interface Connecting the system to the E ISDN E1 T1 1 ISDN network via the E1 T1 NET CPE ISON E1 T1 2 interface using an Adtran T1 ESF CSU ACE or equivalent Codec CSU will allow up to 1 54 Mbps connection The E1 T1 interface ISDN E1 T1 1 must be connected to a CSU approved according to IEC 60950 UL 1950 or equivalent RJ 48C type interface standard The PRI line will run the AT amp T 4ESS 5ESS and National ISDN protocols in addition to Euro ISDN E1 Connecting to Adtran T1 ESF CSU ACE Connect the PRI cable from the system to the input marked CPE Customer Provided Equipment on the Adtran CSU straight through category 5 cable is recommended Connect to the network via the NET connector on the Adtran CSU When two systems are cascaded connect the second system to the E1 T1 port 2 on the first system using a T1 crossover cable Configuration of the system Open the Administrator Settings Menu from the Control Panel and select Network Choose Network Type PRI and specify your PRI number max Channels cable length between system and CSU and switch type C
43. DHCP server IP assignment Static The system s IP address and IP subnet mask must be specified in the IP address field IP Precedence Used to define which priority the system should have in the network Higher numbers indicate higher priority IP subnet mask Defines the type of network This address is only used in static mode IP TOS IP Type Of Service Helps a router select a router path when multiple paths are available iSIF Interlaced SIF 352x240 pixels 60 fields per second L Layout Use the Layout key to change picture layout on the screen Main Camera Your camera Video input 1 Max call length This feature will automatically end both incoming and outgoing calls when the call time exceeds the length specified Max channels Indicates the maximum number of channels the system is allowed to use on the E1 T1 interface MCU Multipoint Conference Unit MCU status line Shows indicators for MultiSite MCU and DuoVideo MicOff Microphone is switched off Mix mode How to adjust the weighting of each microphone to obtain the best possible audio and minimize the background noise 140 Glossary Modem mode Dataport Supports external control of the system via a PC as in Control Mode Once a call is established Dataport 1 will automatically switch to Data mode When the call disconnects Dataport 1 switches back to Control Mode MSN Multiple Subscriber Number Possible to attach different ISDN terminals with di
44. E AA dias dade 25 3 5 2 Telephone Cali A A E AR ias 26 3 5 3 Add Calli ia A A A AA A vay ee et eee 26 3 5 4 CallS ONIS ricino 27 3 6 Answeran incoming Callao ti 30 TENA Call ccsrcvetdeseciecsnavbeadencesseialactarsccosvesgans thetencetaezecassasielaetats ese atadas tibias 31 A OS 32 3 8 1 Delay Auto Standby for 1 hour oococccccccnnccconocnnnncccconccnnnrnnannnnnnnc cnn rana 32 3 8 2 Delay Auto Standby for 3 hours oococnnccccnccononononccnconccccornnn non nr crac rn rn 32 3 8 3 DO NOt DISQUMD scada taba epa ada di 32 3 9 Phone BOOK z Ahna aenean aada dd IA id cti 33 3 9 1 Global Phone BooK e vivacidad is ari da cia iii 34 ERNE EATE T dupe ao casPeaaaeuniiescchveace aah atesteeey cag saab E sates onseatg stad ET 34 BeOS MUN Sites circa la aaa aci AE A ia ia EPE TE 35 A AE 37 IAE daa adi daa 37 O De a edo 37 3 10 M v CAMA A A A A A E Lene 38 SAO ELO IO 38 3 10 2 Far End Camera Control oocccinncicnccnncccnonnnnonnnnnnccnnnnn narran rra rra 38 310 3 amera Presets iia 39 Sede Presentation ti o da a es sehen wath ste aah ales 41 3 11 1 Presentation Key nornen aaae a a i aa 41 3 11 2 Presentation Menu cccccecesescece cece eeeeeeaeeeceeeeeeeeeaaanaeceeeeeseecesaeaeseeeeeeeeseninaeeeeees 42 3 11 3 PC Presenter DVI XGA INPUt cccceeeeeeeeeeeeneeeeeeeecaeeeeaaeeeeeeeseaeeeteaeeeeaaeseeeeeeaas 43 3 11 4 PC Soft Presenter and VNC ccceccceceeeceeeeeeeeeeeeeeeeecaeeesaaeeeeeeeseeeeescaeeseaeseeeeeseas 44 3 11 5 D
45. If you take Chair control you get the following services Release Chair Assign Floor To Participant Release Floor From Participant Disconnect Participant Terminate Meeting Using an external MCU that does not support Chair Control With an external MCU that does not support H 243 you have the following services Request Release Floor Terminal Names 3 12 1 Request Floor and Release Floor When requesting floor your video will be broadcasted in full screen to all other participants in the conference Request Floor is useful when you want to speak or display something in front of all participants Therefore floor will automatically be requested when taking a Snapshot or Selecting Document Camera or PC Release Floor when you are done and make the floor available for other participants in the conference An indicator appears when you have floor and disappears when you release floor How to use Request and Release Floor 1 Open the Main Menu by pressing OK 2 Choose MultiSite Services and press OK 3 Choose Request Floor and press OK A Floor indicator will appear when you have floor 4 When done press the same button again which now means Release Floor The Floor indicator disappears 3 12 2 MultiSite Layout Only supported by TANDBERG MultiSite With a TANDBERG MultiSite you can choose between the layouts Auto Split 4 Split 3 1 Split and Voice Switched view Auto Split displays all participants on the screen
46. K 3 Make desired changes to Call Type Network Bandwidth and Restrict 56k 4 Press OK to save The new call settings will be displayed in the Call settings field Call Settings Call Type Video Call gt Net Auto gt Bandwidth kbps Auto b Restrict 56k e On Q Off Make a Call Set as Default Dial Number ES cel Y RS DOGA 27 TANDBERG 3000 MXP User Manual Call Type Network Bandwidth Restrict 56k Use Set as Default 28 Call Type can be set to Video Call default or Telephone Call Using Video the system will try to connect as a video call Some network configurations will cause the fallback to a telephone call to fail In these cases you should set the call type to telephone and the call will be placed as a telephone type only For MultiSite calls Call Type enables you to specify both telephone calls and video calls in the same conference The Network alternatives are Auto ISDN and H 323 LAN The system will by default try to connect using Auto Network That means that the system will automatically use the right network depending on the number you have dialed If Auto is selected the system will select a network based upon the following criteria If an IP address e g 10 12 34 56 is entered H 323 LAN is selected f the first digits in the number match those set in H 323 Prefix under H 323 Settings LAN is selected In other cases ISDN H 320 is selected If y
47. MP Simple Network Management Protocol SNMP Community SNMP Community names are used to authenticate SNMP requests SNMP requests must have a password in order to receive a response from the SNMP agent in the system The SNMP Community name is case sensitive SNMP Trap Host Identifies the IP address of the SNMP manager 142 Glossary SNMP traps Generated by the agent to inform the manager about important events SoftMux Ensures high reliability and includes the unique Downspeeding feature It also makes it possible to dial to another videoconferencing equipment phones and mobile phones in a uniform way and provides an on screen real time feedback on the progress of a call Split Screen All the participants in a MultiSite conference are displayed on the screen Former Continuous Presence Start Channel Indicates the firstE1 T1 channel the system is allowed to use The setting might be used when if the E1 T1 line is shared with other equipment Start up video source The video source that is on display when the system wakes up from standby mode Status Format Provides call quality feedback on the status line Streaming Allows broadcasting of audio video via an IP network Streaming Address Defined as the IP address of a streaming client streaming server or a multicast address Streaming Address Port If several codecs are streaming to the same IP address different ports have to be used in order for the client to know
48. Off PIP Off means that PIP is not displayed automatically 4 3 8 PIP Placing PIP Placing lets you decide where the PIP shall appear You can of course move the PIP with the Layout button on the remote anytime Top PIP is placed in the Top Right corner Right Bottom PIP is placed in the Bottom Right corner Right Bottom PIP is placed in the Bottom Left corner Left 74 4 Administrator Settings Top PIP is placed in the Top Left corner Left 4 3 9 VNC Settings VNC Settings is necessary when using a VNC presentation See chapter 3 11 4 PC Soft Presenter and VNC for more about how to use VNC Address The IP address of the PC with the VNC software installed To find the IP address of the PC place the mouse pointer on the VNC program icon in the lower right corner of the Windows taskbar You can also select Command Prompt from the Startup menu Run and type cmd then enter This will open a command window and from here Type ipconfig and press enter Display The display number for VNC is 0 and upwards If you are using WinVNC Number double click on the icon on the taskbar to view WinVNC properties This number should correspond with Display Number in this menu Password Enter the same password as specified in WinVNC properties The password will be shown as asterisk signs the next time you enter the menu 75 TANDBERG 3000 MXP User Manual 4 4 Call Quality Call Quality Video Algorithm 4 H263 YU H264 Audio
49. VNC you must configure VNC Settings Open VNC Settings in the Presentation Settings menu in Administrator Settings 3 Fill in the IP address of your PC Display Number and Password See chapter 4 3 9 VNC Settings for more information 4 Press Save 5 When you now choose VNC as video source in the Presentation menu you will see your PC using VNC VNC settings will go back to default when the system goes to standby A 7 LO Videoconference system 44 3 General Use 3 11 5 Duo VideoTF H 239 Optional feature With Duo Video you have the opportunity to show two different live video streams simultaneously main video and Duo Video This is handy when showing a presentation You see the live presentation and the live video of the presenter simultaneously When you start a presentation Duo Video starts automatically if both local and remote system supports Duo Video If one of the systems does not support Duo Video no Duo Video will be established and your presentation will be showed on your main video Example Start a meeting with main camera as video source Press the presentation key on the remote control to start a PC presentation PC will appear as Duo Video in addition to main camera End the Duo Video presentation by pressing presentation key again In Presentation Settings see chapter 4 3 Presentation Settings you can put Duo Video to Manual That means that Duo Video will not start automatically
50. XP User Manual 4 5 Audio Audio Inputs Outputs Echo Control Stereo Settings 2 Audio Levelling AGC Alert Tones amp Volume Ce Audio contains the settings Inputs Outputs Echo Control Stereo Settings Audio Leveling AGC Alert Tones and Volume 4 5 1 Inputs Mic 1 2 and Audio input 3 4 By default all inputs are enabled Just plug in an audio source and it is active Audio inputs that are On will automatically be mixed Unconnected inputs will automatically be muted Select Off to prevent audio noise from connected but unused inputs The activated audio sources are stored on camera presets Mic 1 and 2 are intended for electret type microphones The microphone inputs are balanced with 24V phantom power Audio input 3 AUX is intended for connection to external playback devices or to telephone add on hybrids As there is no acoustic echo canceller on this input it should not be connected to any microphones The audio source connected to this input will be heard from the local speaker as well Audio input 4 VCR is intended for connection to a VCR or DVD player It can also be connected to other external playback devices As there is no acoustic echo canceller on this input it should not be connected to any microphones The audio entering this input will be heard from the local speaker as well If Auto is selected the audio from the VCR will only be heard when VCR is selected as video source
51. a multipoint call Choose between the layouts Auto Split Voice Switched 4 Split and 3 1 Split You can change the layout during a call using the layout option in Multipoint Services Auto Split Auto Split displays all participants on the screen simultaneously A multipoint call with 3 and 4 video participants is displayed with 4 Split A mulitpoint call with 5 or 6 video participants is displayed with 5 1 Split Voice Voice Switched mode displays the participant that is speaking in full Switched screen 4 Split 4 Split displays the 4 last speaking Participants 3 1 Split 3 1 Split displays the speaking participant in a big picture and the 3 other participants in small pictures Voice Switched mode 87 TANDBERG 3000 MXP User Manual 4 6 6 Picture Control Focus Brightness and White balance are set for auto focus auto brightness and auto white balance by default If you need to set focus brightness and white balance manually go to Picture Control in Video Settings Focus Auto In Auto mode the focus is continuously updated When moving the camera the system will use auto focus for 5 seconds to set the right focus of the new camera position After 5 seconds auto focus is turned off to prevent continuous focus adjustments of the camera Manual Use the arrow keys to manually adjust the focus Brightness Auto In Auto mode the brightness is continuously updated Manual Use the arrow keys to manually adjust the brightnes
52. a multipoint call this is equivalent to disconnecting a participant from the end call menu 3 12 8 Terminate Meeting Terminate Meeting allows the chairman to terminate the conference altogether In a multipoint call this is equivalent to pressing End All Calls from the end call menu 3 12 9 More about MultiSite embedded MCU Optional Feature Calling in to a MultiSite Any system can be part of a MultiSite conference by calling in to a MultiSite The dial in numbers to the MultiSite depends of the network that is used To dial in to the MultiSite on IP Dial the IP Number or the IP Address of the system All sites can dial the same number To dial in to the MultiSite on ISDN PRI Dial the ISDN number of the system All sites can dial the same number To dial in to the MultiSite on ISDN BRI 50 3 General Use The MultiSite has specific numbers for each call that participates in the conference To find the dial in numbers for the MultiSite choose Information from the main menu and open System Information from the bottom menu line Site 2 must dial MultiSite Number 2 Site 3 must dial MultiSite Number 3 Site 4 must dial MultiSite Number 4 And so forth Receiving calls to a MultiSite When the MultiSite receives incoming calls you can accept or reject it Pressing the green key is equivalent to pressing Accept Pressing the red key is equivalent to pressing Reject End a MultiSite Call Ending a MultiSite Call
53. aa 99 4 9 1 Systenv NONATO ias iaa altas 99 4 9 2 Call SAUS a i Ai 99 4 9 3 Channel Stat S ior rapinare ainsate Pasai ana nka iai kaa adidas 100 4 9 4 System Sel aci a iia 101 4 9 5 View Administrator Settings oooooccccnnccnnnninnnocnoncccconnnnnorn canon cnc cra nana nn nn nannccnnncs 101 4 9 6 Restore Default Settings ooooonniccinncnnccnnnnnonocnnnccccnrnnnnarn nano n cnn cn narran nn nannccnnncns 105 4 9 7 IP Address Conflict Check cesceeeceeeeeeeeeeeeeeeeeeceeeeceaeeesaaeseeeeeseaeeesaeeeeaeeeeenees 105 S PeriphefalEquipMENt eta OTI N eae fs 106 SA EE e ashes ti ea dd 107 5 2 Document Cama ui ia 108 5 3 Video Cassette Recorder VCR ooooccccnccconcccconicononnnonccccnncnnnnnnnn nn nn nnnnc nan naar nn nnnnccnnncans 109 5 4 Telephone AddOO ococccoccccconocononanononcnnnncnnncc cnn nana rre rca 110 5 5 Additional Cameras isiuu Aida 111 5 6 Additional MiCrOphONES coooonoccccnnnoccconnoccccnnnoncccnn nn cc cnn nn cnn rc 112 5 7 Web INterface cooccociinicin td A ad 113 5 8 Dual Monitor anuani a a baci aay 114 5 9 XGA Monitors and Projectors cccccceeecceceeeeeeeeeeeeeeeseeeeecaeseeaaeeeeeeeseeeesaeeeeeeeeeeeess 115 5 10 VESA Display Power Management ccccccceeeeeeeceeeeeeeaeeeeeaeeeeeeeseeeesaeeteneeeeeeeees 116 5 11 Extended Display Identification Data EDID ee ceeeeeeeeeeeeeeeeeeeeeeeeteeeeeeeeeaees 117 APPO ia Atari innit iat tse ae tints Cats Cake tian ati ata 118 AAPP Mi e edo de o e 11
54. able The crossover cable specification is i O 6 l 2 Y If such a connection is needed the system and the PC must use static TCP IP settings because no DHCP server is controlling the small LAN which has been created between the computer and the system When configuring a back to back connection between the PC and the system make sure both static IP addresses exist on the same subnet BRI ISDN Interface To connect the system to BRI use the ISDN cable provided by TANDBERG or a standard BRI cable The pinout of the S T interface is Pin 3 TX Pin 4 RX Pin 5 RX Pin 6 TX PRI ISDN Interface 131 TANDBERG 3000 MXP User Manual To connect the system to PRI use the ISDN cable provided by TANDBERG or a standard PRI cable The pinout of the E1 T1 interface is Pin 1 TIP RX Pin 2 RING RX Pin 4 RING TX Pin 5 TIP TX 132 6 Appendix 6 9 Appendix 9 Cisco CallManager registration Configuring an H 323 client on the CallManager 4 0 The registration of a H 323 client in CallManager is supported on the CallManager CCM 4 0 software and forward 1 2 6 To configure the CallManager with an H 323 client log on to the administration web interface and go to the phone configuration page The Phone configuration page is located on device top menu gt Add a New device gt Phone gt H 323 Client In the phone configuration page type the IP address of the TANDBERG system in
55. add on hybrids Audio out 1 Intended for connection to TANDBERG Natural Audio televisions or audio amplifiers Audio out 2 Intended for connection to audio recording equipment or to a telephone add on hybrid Audio out 3 Intended for connection to a VCR or other recording equipment Auto display snapshot Sent and received snapshot will automatically appear on fullscreen display Auto answer The system will automatically answer all incoming calls Automatic Duo Video Duo Video Mode is put to Auto When starting a presentation Duo Video will start automatically if possible B Bandwidth Decides the quality of the video call High bandwidth gives high quality C 137 TANDBERG 3000 MXP User Manual Call control Data Triggered Uses TxData RxData and clock signals only Use Data Triggered when no handshake signal is available Call control Leased Line Is a non dialing protocol and should be used when two systems are connected in a point to point connection Use Leased Line when the handshaking signals DTR and CD are available Call control Manual Should be used when no handshake signals are available and the external equipment requires a constantly connected line Call control RS366 Dialing The only dialing protocol and would normally be used together with network clocking RS449 V35 Compatible when the external system uses RS2366 ports Call status Comprehensive information about the call listing transmitted
56. ailable on the TV screen 4 2 6 Menu on PC The Menu on PC setting decides if the menu shall be displayed on the PC VGA screen screen or not For optimal layout of the menu Menu on TV should be Off if Menu on PC is On and vice versa On The menu is available on the PC screen Off The menu is not available on the PC screen 4 2 7 Display Welcome Text The welcome text displays your system name and dial in numbers by default It is possible to hide this information by choosing Display Welcome Text Off On Welcome text is displayed on the welcome menu Off Welcome text is not displayed on the welcome menu 4 2 8 Welcome Text You can change the welcome text to any text you like instead of the default text Remember that Display Welcome Text must be On to be able to edit the welcome text 70 4 Administrator Settings 4 2 9 Administrator Password It is recommended to put an Administrator Password on the system The Administrator Password can be maximum 5 digits long The Administrator Password dialog box will pop up when you choose Administrator Settings from the Control Panel This will prevent occasional users from going in to administrator settings With an administrator password you can ensure that your system will behave in the same way every time and that only dedicated people are allowed to make changes to the system On The user must enter an Administrator Password to be able to enter Administrator Settings Off
57. al users from making crucial changes to the system see chapter 4 2 9 Administrator Password Administrator Settings contain General Settings Menu Settings Presentation Settings Call Quality Audio Video Security Network Diagnostics 59 TANDBERG 3000 MXP User Manual 4 1 General Settings When installing the system go through the General Settings menu to ensure that you have the right settings for your system see chapter 2 4 System Configuration General Language English gt System Name John Smith Dual Monitor QOf eOn Autoanswer ooff On On MicOff Maximum Call Length o Global Phone Book Settings Permissions Screen Settings Software Options Ce General Settings contain Language System Name Dual Monitor Autoanswer Max Call Length Global Phone Book Settings Permissions Screen Settings Software Options 4 1 1 Language The system supports 12 different languages for its on screen menus English German French Norwegian Swedish Italian Spanish Portuguese Chinese Simplified Chinese Traditional Japanese and Russian Select the preferred language and press OK to save 60 4 Administrator Settings 4 1 2 System Name System Name identifies the system on the welcome page during an MCU conference call when using the Web interface when the codec is acting as an SNMP Agent towards a DHCP server as an H323 ID Other systems can c
58. all in using this name instead of IP number IP address System Name is blank by default System name can be alphanumeric and up to 50 characters long Follow the installation procedure to enter a System Name 4 1 3 Dual Monitor TANDBERG systems can be used with both one or two monitors If you use two monitors make sure that Dual Monitor is set to On On Selfview snapshots and Duo Video will be displayed on the second monitor Off The second monitor shows selfview only 4 1 4 Autoanswer The auto answer setting decides whether an incoming call is put through automatically or manually On The system will automatically answer all incoming calls On MicOff The system will automatically answer all incoming calls and switch the microphone off when the call is connected Press Mic Off to switch the microphone on Off You must manually answer all incoming calls by pressing OK or the Call key 61 TANDBERG 3000 MXP User Manual 4 1 5 Max Call Length This feature will automatically end both incoming and outgoing calls when the call time exceeds the specified Max Call Length Max Call Length can have the following values 0 999 minutes where O means off 4 1 6 Global Phone Book Settings Global On Global Phone Book is available in the menu Off Global Phone Book is hidden from the menu and is unavailable for users IP address Enter the IP address of the management system that provides the Phone Book Path The Path i
59. all picture directly from any position Pon Remote view Fa Presentation IstQtr 2ndQOtr 3rdQtr cit ET Example of PIP 3 2 3 2 Picture outside Picture With Picture outside Picture POP pressing Layout will bring up compositions of the pictures that are optimized for wide screens Press once to get an extra picture in a smaller view Press twice to get side by side view Press again to go back to full screen view You can also go back to full screen directly by pressing and holding Layout for 1 second It is recommended to use Picture outside Picture for wide screen monitor systems How to use Layout Picture outside Picture 1 Press Layout once to get the 1 3 layout You see a big far end picture and a smaller picture of yourself in the upper right corner If you use Duo Video you see a big picture of the Duo Video and small pictures of the far end and yourself 2 Press Layout again to get the side by side layout 1 1 You see two equally big images of the far end and yourself 3 The third time you press Layout you go back to normal full screen view 4 Pressing and holding Layout for 1 second will bring you back to full screen anytime Note that if both TV monitor format and VGA format in Administrator Settings General Screen Settings is set to Normal the system will skip the 1 3 layout which is not beneficial for 4 3 monitors Remote view Selfvi ew ls Presentation Ist Ow 2nd Qtr 3rd Qtr 4th Qt
60. and received audio video data information Camera tracking Voice Activated Camera Positioning the camera will automatically view the current speaker Camera tracking mode Voice Activated Camera Positioning the camera will automatically view the current speaker Chair control Enables one participant to control the meeting by selecting which of the conference participants that is to be broadcasted to the other participants Channel Hunting Normally used in conjunction with PRI daisy chaining with TANDBERG units in the daisy chain Channel status Comprehensive information about the call progress listing the numbers called and if an error occurs a cause code is displayed CIF Common Intermediate Format 352x288 pixels Closed Captioning Text chat Codec The Codec is the heart of the system The main task for the Codec is the compression of outgoing video audio and data the transmission of this information to the far end and the decompression of the incoming information Continous Presence See Split Screen Control Panel The Control Panel is found in the main menu CSU Channel Service Unit D Daisy chaining Use of several cameras in a video conference Data mode Dataport Provides a transparent data channel The channel can be used for many different purposes such as file transfer application sharing and more This mode requires a TANDBERG system at the far end Dataport The system provides two standard RS 232
61. available channels are connected Releasing waiting for the network to confirm a release of the call Released when disconnected the network has acknowledged the disconnection Cause codes The most common cause codes for ISDN are 1 Unallocated unassigned number 2 No route to specified transit network WAN 16 Normal clearing 17 User busy 18 No user responding 21 Call rejected 28 Invalid number format incomplete number 29 Facility rejected 31 Normal unspecified 34 No circuit channel available 41 Temporary failure 58 Bearer capability not presently available 65 Bearer service not implemented 69 Requested facility not implemented 81 Invalid call reference value 88 Incompatible destination 100 Invalid information element contents 102 Recovery on timer expiry 127 Internetworking unspecified 255 TANDBERG specific undefined cause code PRI Red Alarm 100 4 Administrator Settings Red alarm or Loss of signal LOS means that there is no signal and thus no framing info received this has same effect as pulling out the PRI cable PRI Yellow Alarm Yellow alarm or Remote Alarm Indicator RAI means that the system is receiving framing info but in this framing info the other side tells the system that it is not reading the system s transmitted framing info Typically this may be a broken connector in the TX part of the system PRI cable This could also indicate weak or noisy signal in the TX part of the system
62. ay Identification Data EDID Extended Display Identification Data EDID is a VESA standard data format that will allow the system to communicate its capabilities including vendor information like the supported VGA formats and frequency range limits to a PC connected to the XGA DVI input This means that the PC always will be able to output a valid VGA DVI signal to the system with no manual reconfiguration of the PC screen settings Need to comply with the VESA EDID standard 117 6 Appendix Appendixes Appendix 1 Connecting the system to ISDN using NT1 network adapters Appendix 2 Connecting the system to the Switched 56 network Appendix 3 Connecting the system to PRI T1 Appendix 4 Environmental considerations Appendix 5 Guidelines for setting up videoconferencing rooms Appendix 6 Using the file system Appendix 7 Security Appendix 8 Pinouts and Connectors Appendix 9 Cisco CallManager registration Appendix 10 Diagnostic Tools for IP Appendix 11 Declaration of Conformity 118 6 Appendix 6 1 Appendix 1 Connecting the system to ISDN using NT1 network adapters Connecting Connect the first ISDN cable from ISDN 1 on the system to the S interface on your first NT1 network adapter Connect the other ISDN cables to the appropriate NT1 network adapters Connect the U interface of your NT1 adapter to the line provided from your network provider For convenience the NT1 adapters could be placed inside the cabi
63. by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combination to avoid injury from tip over Lightning Unplug this apparatus during lightning storms or when unused for long periods of time ISDN cables CAUTION To reduce the risk of fire use only No 26 AWG or larger telecommunication line cord TANDBERG 3000 MXP User Manual Servicing Do not attempt to service the apparatus yourself as opening or removing covers may expose you to dangerous voltages or other hazards and will void the warranty Refer all servicing to qualified service personnel Damaged Equipment Unplug the apparatus from the outlet and refer servicing to qualified personnel under the following conditions When the power cord or plug is damaged or frayed f liquid has been spilled or objects have fallen into the apparatus Ifthe apparatus has been exposed to rain or moisture Ifthe apparatus has been subjected to excessive shock by being dropped or the cabinet has been damaged If the apparatus fails to operate in accordance with the operating instructions 1 Introduction The TANDBERG 3000 MXP system offers superior audio and video quality in a fully featured unit MXP stands for Media Experience and indicates the new TANDBERG platform Main Features Supports videoconferencing via both IP and ISDN networks Selection of up to 2 Mbps call quality per call and up to 2 3 Mbps for a MultiSite
64. ces lt snmp gt lt read only enable disable gt services lt telnetchallenge gt lt enable disable gt port SNMP Security alert This function will notify any Management Application such as TMS TANDBERG Management Suite if anyone tries to perform Remote Management on the system using an illegal password The Security alert that is sent to the Management Application will contain information about the IP address and the service WEB Telnet FTP being used for the attempt If TMS is used email notifications or alarms about the attempt can be sent to specified persons Encryption All TANDBERG systems support both AES and DES encryption By default this feature is enabled such that when connecting with any other video system or MCU a TANDBERG system will attempt to establish a secure conference using AES or DES encryption The TANDBERG system will attempt this for both IP and ISDN connections Where a remote system or MCU supports encryption the highest common encryption algorithm will be selected on a port by port basis The type and status of the encryption negotiated is indicated by padlock symbols and on screen messages Encryption on the TANDBERG systems is fully automatic and provides clear security status indicators An open padlock indicates that encryption is being initialized but the conference is not yet encrypted Single padlock indicates DES encryption Double padlock indicates AES encryption In addition to on
65. cing systems What s new New Graphical User Interface including new Remote Control High quality audio MPEG 4 AAC LD SXGA input and XGA output through DVI I analog or digital Advanced Screen Layout Support for dual monitor setup Side by Side and Picture outside Picture support Integrator friendly through XML and SOAP protocols Up to 4 video sites 3 telephone sites in a MultiSite call Including Host Transcoding and Multirate Supports different call rates for all sites in a MultiSite H 264 video compression in point to point and MultiSite DuoVideo or and H 239 from any site in a MultiSite independent of picture layout Voice Switched 4 split or 3 1 split picture layouts in MultiSite Higher bandwidth up to 2Mbps call quality per call and up to 2 3 Mbps for a MultiSite call totally VESA Display Power Management to suspend switch off external VGA displays _ optional feature To check which options are installed choose System Information from the Control Panel TF TANDBERG first TANDBERG 3000 MXP User Manual 1 1 Ata Glance B Camera Camera The Main Camera is mounted on top of the monitor The Main Camera includes a high quality color camera with a fast pan tilt zoom action The Main Camera is controlled by the system s infra red remote control and operates pan tilt focus and zoom Monitors The monitor displays the far end and near end videoconferencing sites in addition to the menus video fr
66. crophones The ideal location for the microphone is on a flat surface at least 2m 6 5 ft from the front of the system The microphone cable should always point towards the system The system will automatically equalize sound levels Loud and soft voices are picked up and transmitted to the far end at approximately the same level TANDBERG 3000 MXP User Manual 1 2 Menu Structure The menu structure is divided in two The Main Menu is available for all users and contains all functionality of the system The Administrator Menu contains all the settings of the system Enter Administrator Settings from Main Menu Control Panel Making changes to the Administrator Settings will change the behavior of the system The menu structure for Main Menu and Administrator Settings is shown below Make a Call Multisite Standby Phone Book Control Panel End Call Do Not Disturb Place Video Call Place Telephone Call Add Video Call Add Telephone Call Delay Auto Standby for 1H Delay Auto Standby for 3H Do Not Disturb Standby Now Call Now Global New MulteSite Edit Delete User Guide Streaming Far End Control Camera Preset Near End ea Far End only in calli System Information Administrator Settings Restart Main Video Start Presentation Stop Presentation Take New Snapshot Display Snapshot Request Floor Release Floor Layout Terninal Names Assign Floor Release Floor from P Chair Control the range
67. cryption only the symbol for DES encryption single padlock will be displayed IP MultiSite calls Sites supporting encryption will be encrypted and sites not supporting encryption will not be encrypted The padlock symbol will be shown on the MultiSite if all sites support encryption The padlock symbol will be shown on the site connected to the MultiSite if this connection to the MultiSite is encrypted If the far end supports encryption the systems will initiate encryption after the call is connected an open padlock symbol will be displayed When encryption has been established a closed padlock symbol will be displayed 89 TANDBERG 3000 MXP User Manual On The system will only send and receive encrypted data The call will not be established if not all participants support encryption Off The system will not send or receive encrypted data Technical encryption information like encryption algorithm and encryption check code can be found in the Call Status menu 4 7 2 Encryption Mode Auto The system will try to use the most secure encryption AES dependent on the capabilities of the other sites If all the other sites do not support AES encryption DES encryption will be tried AES The system will try to use AES with 128 bits encryption when setting up calls If AES is not supported by the other site s no other type of encryption will be initiated DES The system will always try to set up the call using DES
68. ct a routing path when multiple paths are available Delay Tells the router to minimize the delay Throughput Tells the router to maximize the throughput Reliability Tells the router to maximize the reliability Cost Tells the router to minimize the cost IP Precedence Telephony Used to define which priority audio should have in the network for telephone calls The higher the number the higher the priority The priority ranges from O off 7 for each type of packets Auto will provide the following priority Audio 4 96 4 Administrator Settings Diffserv Video Used to define which priority Audio Video Data and Signaling packets should have in an IP network The priority ranges from 0 to 63 for each type of packets Diffserv Telephony Used to define which priority Audio packets should have in an IP network for telephone calls The priority ranges from 0 to 63 for each type of packets H 323 Ports Static When selecting static H 323 ports for TCP connections the ports 5555 or 5556 will be used for Q 931 and H 245 respectively Dynamic The system will allocate which ports to use when opening a TCP connection The reason for doing this is to avoid using the same ports for subsequent calls as some firewall consider this as a sign of attack 4 8 2 3 SNMP Settings SNMP Settings SNMP Trap Host identifies the IP address of the SNMP manager SNMP Simple Network Management Protocol is used for monitoring and configuring o
69. d Telephone Alert Tone To help distinguish between incoming video calls and ordinary telephone calls it is recommended to use different ringing tones for video calls and telephone calls Alert Volume You may change the volume level for the selected ringing tone Alert Speaker The system also has an internal call alerting speaker On The internal speaker will warn you of an incoming call even though the monitor may not be switched on Off The internal speaker is switched off Key Sound On There will be a sound indicator when pressing keys on the remote control Off There will be no sound when pressing keys on the remote control 84 4 Administrator Settings 4 6 Video Video Camera Tracking Mode Slow Q Normal Fast MCU Status Line e Off Mol Q Auto Floor to Full Screen Q Of e On Web Snapshot Q Off e On MultiSite Picture Mode 5 1 Split gt Picture Control 2 Video Name o a Video contains the settings Camera Tracking Mode MCU Status Line Floor to Full Screen Web Snapshots MultiSite Picture Mode Picture Control Video Name 4 6 1 Camera Tracking Mode Slow The system waits a while before zooming in on a single person speaking Suitable when wide angle images are preferred over close up images Normal Should be used in regular meetings Fast The system quickly zooms in on a single person speaking Suitable when close ups are preferred over wide angle images Note that the Camera Tracking M
70. data ports to allow a computer to be connected for data transfer and control purposes Dataport 1 Supports 3 different modes Data mode Control mode and Modem mode Dataport 2 Dedicated to the main camera and will not be available in standard configuration DES Encryption Data Encryption Standard DHCP Dynamic Host Configuration Protocol Diagnostics Allows testing of individual system components and displays the current system settings Digital ClarityTF Participants enjoy presentations of exceptionally high quality resolution video 138 Glossary Disconnect site As a Chairman you get the option Disconnect site Disconnect site allows you to disconnect any participant in the conference Do Not Disturb When Do Not Disturb is active the system will not accept any incoming calls The caller will hear a busy tone when calling the unit Document Camera A document camera is an additional camera that is used for showing text diagrams as well as physical objects DownspeedingTF If channels are dropped during a videoconferencing session the connection is automatically maintained without interruption dual monitor The second monitor Dual monitor system A videoconference system with two monitors Duo VideoTF Allows participants at the far end to simultaneously watch a presenter on one screen and a live presentation on the adjoining screen E E 164 Alias The E 164 address of the system Equivalent to a telephone numb
71. dio out 2 will be a mix of the microphones and the far end mono or left right Note that you are able to receive stereo through Audio out 1 S PDIF independent of this setting 4 5 5 Audio Leveling AGC On Select On to allow automatic adjustments Automatic Gain Control of audio levels When On the AGC maintains the audio signal level at a fixed value by attenuating strong signals and amplifying weak signals Very weak signals i e noise alone will not be amplified Off Audio leveling is not activated Note that to ensure correct behavior of the AGC it is crucial that the levels on the input connectors are adjusted correctly using the audio input level settings The AGC will not compensate for severe maladjustment of input levels When applying a weak signal in the presence of strong background noise the AGC might amplify the background noise as well as the signal Therefore in noisy environments it is advisable to turn the AGC off 83 TANDBERG 3000 MXP User Manual Example In most conferences the participants will speak at different levels and be at different distances from the microphones As a result some of the participants would be harder to hear than others The AGC corrects this problem by automatically increasing the microphone levels when quiet or distant people speak and by decreasing the microphone levels when louder people speak 4 5 6 Alert Tones and Volume Video Call Alert Tone an
72. e cd user Upload the access txt file type put access txt Exit from ftp type bye Administrator Password Access to the administrator menu on the system unit can be controlled using password protection You can set the Administrator Password in Menu Settings in Security or from the dataport menupassword set lt pin code gt The pin code should be maximum 5 five digits To erase the password enter an empty pin code Streaming password By setting a streaming password in the streaming menu on the system a password has to be entered on the streaming client to be able to see the videostream from the system IP Password By setting an IP Access Password on the system all access to the system using IP Telnet FTP and WEB requires a password This password can be enabled from telnet or dataport using the command ippassword lt ip password gt The default IP password is TANDBERG 127 TANDBERG 3000 MXP User Manual To remove this password use the command ippassword From telnet this is only possible by first entering the correct password Services The different IP services on the system FTP Telnet Telnet Challenge HTTP HTTPS SNMP and H 323 can be disabled to prevent access to the system By using the commands below the services can be independently enabled disabled services lt telnet telnet challenge ftp http https n323 remote parameter remote software gt lt enable disable gt servi
73. e might have another video source on this input Request snapshot from the Far End You can request a snapshot from the far end side Put the system in Far End mode and press Snapshot on the remote control to take a snapshot of the current far end video current is default snapshot source 3 13 4 Camera Preset In the Display menu you find Display Presets and Save Preset p Display Presets displays camera presets 0 9 in a menu The disabled Y buttons represent camera presets that are not saved yet Use arrow keys to select a camera preset Save Preset will take you to the save presets menu Enter a number and Y you will save the current camera position Note that you can save camera presets by pressing a number for 1 second Use the Save Preset menu if you need to save presets 10 14 see chapter 3 10 3 Camera Presets 3 13 5 Camera Tracking Through Camera Tracking and the use of two or three microphones the camera can automatically position itself on the current speaker Before using camera tracking the camera positions used must be stored at Preset 7 Mic1 and or Preset 8 Mic2 How to use Camera Tracking 1 Open the Control Panel 2 Enable Camera Tracking by choosing Camera Tracking in the Control Panel An indicator will appear as you enable Camera Tracking 3 End Camera tracking by deselecting the button Camera Tracking will also end if you activate a Camera Preset or move the camera manually with the arrow keys
74. e remote control The indicator will disappear 3 9 Phone Book The local Phone Book stores up to 200 contacts including the last numbers dialed Using the Phone Book is time saving and makes sure you do not inadvertently call the wrong number The contacts are sorted alphabetically Navigate the phone book with arrow keys or letter keys searching on the first letter like on a mobile cellular phone Press arrow to the left to select a button You will see that the last selected contact will be marked An arrow beside a contact indicates that this is a MultiSite The first entry Last Numbers Dialed lists your latest calls Press arrow key right to see the list How to make a call using the phone book 1 Open the Phone Book from the main menu or press the Phone Book key on the remote 2 Find your desired contact using the arrow keys or searching on the first letter with the letter keys 3 Press the green call key on the remote or press arrow key left to select the Call Now icon Press OK Alternatively press OK to select the contact You will go to the Call menu where you may edit the number or call settings before you place the call 4 Wait for the call to connect Local Phone Book Aron Smith Betty Olsson EN David Lee A Project team Atlanta gt Project team Bankok gt ME Project team Berlin gt Site Project team Copenhagen gt Project team Madrid gt Edit Project team New York gt Project team Osl
75. e site that speaks is streamed Local Only the local video will be streamed Remote Only the far end video will be streamed Local and far end audio is always streamed 54 Allow Remote Start Announcements Video Rate Streaming Password 3 General Use On Streaming can be started from external user interfaces like the Web browser or Telnet session Off Streaming can only be started from the Video Conferencing System using the remote control or by using the Data port This will prevent activation of streaming using Web browser or Telnet sessions See also Password section below On The codec will announce to the network that it is streaming This enables a streaming client e g a PC to connect to the codec s streaming session Used by Cisco IP TV Off No announcement packets will be transmitted Defines the Video streaming rate from the system Range is 16 kbps 320 kbps In addition audio G 711 streaming rate is 64 kbps providing a maximum streaming rate of 384 kbps Set password so that only participants entering correct password will be able to view the streaming session Entering a password will prevent unauthorized people from accessing the streaming session 3 13 3 Far End Control It is possible to get some control of the far end system This means that you can control your conference partner s camera video sources and presets You can also request a snapshot from the far end side Enab
76. each menu to save your changes Press Cancel x to return to the previous Menu See next section for more information about how to use the menus and the remote control General configuration 14 Open the General Settings menu Press OK to open the Main Menu if it is not already open Select Control Panel and then select Administrator Settings Select General to open the General Settings menu General Language English gt System Name John Smith Dual Monitor Qof eOn Autoanswer A On On MicOff Maximum Call Length o Global Phone Book Settings Permissions Screen Settings Software Options Ce Language Press OK in the Language field and select the language you want to use from the list System Name Enter a name in the System Name field using the number keys on the remote control as you would do with a mobile or cellular phone Dual Monitor If you are using two monitors set Dual Monitor to On If you are using one monitor set Dual Monitor to Off Auto Answer Max Call Length Access code and Permissions Leave Auto Answer Max Call Length Access code and Permissions unchanged if no special needs are required See chapter 4 1 General Settings for more information 2 Installation 6 Screen Settings 7 8 When using wide screen 16 9 monitors set TV Monitor Format to Wide 16 9 TANDBERG also recommends setting Picture Layout to Picture outside Picture when using 16 9 monitors
77. ear water for example near a bathtub kitchen sink or laundry tub in a wet basement or near a swimming pool or in areas with high humidity Cleaning Unplug the apparatus from the wall outlet before cleaning or polishing Do not use liquid cleaners or aerosol cleaners Use a lint free cloth lightly moistened with water for cleaning the exterior of the apparatus Ventilation Do not block any of the ventilation openings of the apparatus Install in accordance with the installation instructions Never cover the slots and openings with a cloth or other material Never install the apparatus near heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Grounding or Polarization Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or third prong is provided for your safety If the provided plug does not fit into your outlet consult an electrician Power Cord Protection Route the power cord so as to avoid it being walked on or pinched by items placed upon or against it paying particular attention to the plugs receptacles and the point where the cord exits from the apparatus Attachments Only use attachments as recommended by the manufacturer Accessories Use only with a cart stand tripod bracket or table specified
78. edacceddecneeanecesdebaeee 93 L Langue esti pois 60 Layout cia 19 Letter keyS ooooooccccnnoococcncconononnnannncnnnnnnos 21 LOOO isis asii 69 M Max Call Length 61 MCU iia aida 50 MCU Status LiN8 ccccccccncnccininoninononononos 85 Menu timeout in call o oocooc 68 Microphone cccccococcccnonoconinononcconanncnannnn nc 6 MultiSite oooooocononicccccnccnononanacnnnnncn conan 50 MultiSite Built i0 oooooonnnnnnnnnninnccnnncc 50 N Natural Video naaccess 78 Network Profiles o oooccccconnccccncccccos 97 Number keyS orsica 21 P PC Presenter a nn 43 PC Soft Presenter oeenn 44 PC SoftPresenter o n 44 Phone Book Deleite dl iinei 37 0 COPPER 36 Global eane e a arica acia 34 MultiSite oaeee 35 Picture Control oooocccconoooooooncnonononononons 88 Postpone 1 OUT ococccccncocccccononcccnanancnnnnn 32 Postpone 3 NOUS ooccccococccccononccccanancncnnn 32 Presentation Presentation Key sereen 41 Presentation Menu ccccccccnccnncnnnnnnnnnos 41 Presse LS ita oaan 39 R Release Chair imnciconi nocacanonanaiai nacadidaninas 50 Release FlO0OT ooooooccccconnccccninccinonanininonon 48 Release Floor from Participant 49 Remote control DatterleS isaac 6 Request Floor ccooooocccnnccccconocccccnnoncnnnnnnn 48 Restat eierniie cia cd 58 Restore defaultS ccococooononnconnnncn 105 S Screen Settings eneee 63 SOli W onanan ae E eaan 19 SNapshO diia ia waheets
79. engte vitoria id rai 62 4 1 6 Global Phone Book Settings oooooccccncccnnccnnocononccccnnccnnnrnnonannnancccn rca cnn nnncin 62 AA 7 E O 62 4 1 8 Screen Settings zienna aaa aaa aAa nc 63 4 19 SoftWare OPONSE AA A a aa A R A aaa 67 42 MENU SOI Sy IE este E aE A aA Nea Laat 68 4 2 1 Menu Timeout In Call ooccconnnnninicnninnnn ncconnnonncccnnnccnnnccrn rra cnn 68 4 2 2 Welcome MONU eer aana A AA A ADA A 69 4 2 3 Welcome PICIU Onini iaaiiai ie e iara ia Bei aa ia NEE a 69 A 69 4 29 Ment on TM tt tbn ene 70 4 2 6 Menu On Plica daa 70 4 2 7 Display Welcome TeX eeececeeeeeeeeeeenneeeeeeaaeeeeeeaaeeeeeeaaeeeeeeaaeeeeeeaaeeeeeeaeeeeeeaeeeeeeaas 70 4 2 8 Welcome TeX cconcccccnonocccononnnccnnnneccnnnnnnc aa e E E N a 70 429 Administrator Password eii a a a O E a tea a 71 4 3 Presentation Settings iii lt a aie a etek 72 4 3 1 Presentation alii A ii 72 A A aes ttn tay tat Ge Sil bie ial he Ce Aha hae laa ates 73 4 3 3Startup Video Source ccc ata tata tl a ia 73 4 3 4 Presentation SOUICE miii ii pida 73 4 3 5 SMAPSHOULSOUICE cita aia evant denen ta hdd een 73 4 3 6 Auto Display SnapShot ccececceeeeeeeeeeeeeeeeeaeeeeeeeseeeeeceaeeeeaaeseeeeeseaeeescaeeeeeeseneeessas 74 4 3 1 PIP AppGarane lora ind eet tee 74 4 3 8 PIP Placing isis tri 74 4 3 9 VNE SOH NOS x tutti bd dagen 75 4 4 Gall QUalllY c cool tada 76 AN O O 76 NO NO O O 77 4 4 3 AAC LD 128kbps stereo audio c cococcccnccconociconoccconccononanonnnnann cnn rca nn
80. er sometimes combined with access codes The system will not register with the gatekeeper if the E164 alias is not set E1 Network type 30 channels Default for PAL versions Echo canceller Continuously adjusts itself to the audio characteristics of the room and compensates for any changes it detects in the audio environment Echo control When set to On the far end is prevented to hear their own audio Encryption Use encryption to make a secure call The system will try to make point to point calls using encryption If the far end system supports encryption the call will be encrypted If not the call will proceed without encryption Auto encryption Set encryption to On if you don t want an unencrypted call to be established at all Set encryption to Off if you don t want to use encryption End view Stop viewing the site previously chosen with View Site and return the view to the site that is currently On Air Can be used by all conference participants Ethernet Speed The speed Mbps on the connection from the system to the LAN F Fallback to telephony Enables fallback from video calls to telephony speech calls Far End In a video conference Far End means the remote side of the conference Far End Camera is your conferencepartner s camera Opposite to Near End FECC Far End Camera Control When activated it is possible to control the far end s camera select video sources activate presets and request still images F
81. ettings Place all microphones as far as possible from the loudspeaker Minimum loudspeaker microphone distance should be 2 meters It is recommended to place the microphones between 1 and 2 meters away from the persons speaking By using several microphones the ratio distance loudspeaker to mic mic to speaker can be increased Increasing this ratio improves the echo canceller performance Place all microphones as far as possible from noise sources Reduce the volume setting Ensure that the loudspeaker does not distort the audio The echo canceller tries to estimate the echo path from the speaker system to the microphones Moving objects change this path therefore try to avoid moving objects Be especially aware of large objects and objects placed close to either the microphone or the speaker system as these objects will cause severe changes to the echo path Avoid putting paper sheets etc on the microphone Avoid moving the microphone or loudspeaker Inthe presence of low frequency noise enable the noise reduction NR 4 5 4 Stereo Settings Stereo Input mode stereo audio If stereo Input mode is activated audio input 3 and 4 will behave as a stereo input pair The VCR Ducking and AGC setting for audio input 4 will in this case apply to both audio input 3 and 4 If Stereo Input Mode is off Audio out 2 will be a mix of audio input 3 microphones and the far end mono or left right If Stereo Input Mode is on Au
82. f different entities in a network The system s SNMP Agent responds to requests from SNMP Managers a PC program etc SNMP traps are generated by the agent to inform the manager about important events Traps can be sent to multiple SNMP Trap Hosts Enter the IP address of up to three SNMP managers All traps will then be sent to the hosts listed SNMP Community names are used to authenticate SNMP requests SNMP requests must have a password in order to receive a response from the SNMP agent in the codec Note that the SNMP Community name is case sensitive The default password is public 4 8 3 Network Profiles This menu consists of 6 network profiles a prefix can be added for each profile If you add a prefix to a profile this prefix will automatically be added in front of the number being dialed Example 0 is added as a Call Prefix to the 2nd profile ISDN If you enter 12345678 in the dial menu and select ISDN the number dialed will be 012345678 97 TANDBERG 3000 MXP User Manual Using the three last profiles you can enter the name of a profile prefix and network selection This is useful if you have a fixed prefix for your service provider 4 8 4 Data Port The system provides two standard RS232 serial ports to allow a computer to be connected for data transfer and control purposes Note that when connecting to a PC the connecting cable must be a straight through RS232 cable Baud Rate Parity Databits and Stopbit
83. f the subject matter and camera lens should be avoided When using artificial lighting daylight type lamps will produce the most effective results Avoid colored lighting Indirect light from shaded sources or reflected light from pale walls often produces excellent results Avoid harsh side lighting or strong light from above Strong sunlight from a window or skylight may put part or all of the subject matter in shadow or cause silhouetting If you still have problems with the iris and lighting manual adjustment of the camera parameters might help see Video Settings menu Dim scenes can also be improved by manually adjusting the camera brightness setting Background The appearance of the picture background is very important but easily overlooked It is important to remember that the camera also shows what is behind you when in a videoconference To ensure a suitable background we recommend you consider the following Use aneutrally colored background with a medium contrast and a soft texture e g a plain curtain with no heavy patterns or strong colors that may adversely tint the whole scene Avoid moving backgrounds such as curtains blowing in a draught moving objects or people walking behind as this may both reduce image quality and distract the attention of the calling party Do not place the camera facing a doorway Loudspeaker volume The audio system will use the Digital Natural Audio Module DNAM The vol
84. feature TANDBERG system s built in MultiSite can handle 4 video calls and 3 telephone calls including yourself With the Add Call buttons it is possible to connect to several participants simultaneously avoiding dialing each participant one by one which can be time consuming Press Add Call to get the desired amount of participants to your MultiSite call How to use Add Call 1 Press the green key on the remote or choose Make a Call from the Main Menu to open the Call Menu 26 3 General Use 2 Choose Add Video Call or Add Telephone Call from the menu line An extra number field appears Press the Add button until you have the desired number of participants press Cancel inside an empty input field to delete the field 3 Dial Numbers with the number keys 4 Press Make Video Call to start the videoconference If you have a mixed conference with both video and telephone participants press Make Video Call Press the Make Telephone Call if you want to start a conference with telephones only NEXT Dial Number 12345678 A Default Call Settings O AA Default Call Settings a aa o 3 5 4 Call Settings The field on the right in the call menu displays Call Settings Call Settings gives you the opportunity to specify Call Type Network Bandwidth and Restrict 56k How to use Call Settings 1 Press Make a Call to open the Call menu Move the selector to the Call Settings field on the right of the call menu and press O
85. fferent numbers to the same physical ISDN telephone line The service can be ordered from the telephone company multipoint call A call with more than two participants including yourself MultiSite The TANDBERG systems internal MCU Built in system which makes it possible to establish meetings with up to 5 video calls and 5 telephone calls MultiSite cascading By connecting up to 4 MultiSite systems together to achieve a higher number of participants in a multipoint call N NAT Network Address Translation NAT support in the videoconferencing system enables proper exchange of audio video data when connected to an external videoconferencing system when the IP traffic goes through a NAT router Used in small LANs often home offices when a PC and a videoconferencing system is connected to a router with NAT support NAT Address The external global IP address to the router with NAT support Packets sent to the router will then be routed to the system s IP address Natural Audio ModuleTM Designed to improve audio quality during a videoconference It is mounted in the cabinet above the Codec and consists of an audio system optimized for speech Natural Presenter Package Consists of Duo Video Digital Clarity and PC Presenter Natural VideoTF 60 fields per second true interlaced picture Near End In a video conference Near End means your own side of the conference Near Camera is your own camera Opposite to Far End Network clock
86. fy 128 kbps for the calls The system will end up with 4x128 kbps 512 kbps The video calls in a conference do not have to use the same bandwidth If you have enough bandwidth available you can use 128 kbps on one call while 384 kbps or any other bandwidth on another call in the same MultiSite conference MultiSite supports both Voice Switched and Split Screen mode see chapter 3 12 2 MultiSite Layout for more about Layouts The system has Auto Split as default picture mode Mix ISDN LAN A conference can consist of any combination of ISDN IP sites MultiSite cascading 51 TANDBERG 3000 MXP User Manual By connecting MultiSite systems together it is possible to connect even more sites in a cascaded MultiSite see example below All connections can use any combination of ISDN IP The host can connect up to 5 other video systems with MultiSite functionality The cascaded systems can connect to 4 other video sites These systems will automatically run Voice Switched mode and transmit a full screen image to the host In this case you get 20 participants in the cascaded MultiSite conference Multisite Host ee m A Ae TIL SL A A amp MultiSite a Cascaded QQ se 24 WA Pa A y z AL e j amp An 6 amp amp i i a t 13 4 i w E Y t e Y 52 3 13 Control Panel Control Panel B D PJ Camera Preset OS f System 4 Information y
87. he main menu outside a call to put the system to standby In standby mode the screen s are black It is however still possible to receive incoming calls The monitors should always remain powered on and the stand by mode of the system should be used if the system is to be left idle Note You will not turn your system to standby by switching off the monitors How to use standby mode 1 Press the red key on the remote control or choose Standby from the main menu when you are outside a call Press the red key again or choose Standby Now from the Standby menu 2 3 The screen s turns black 4 To wake up the system again pick up the remote control or press any of its keys 3 8 1 Delay Auto Standby for 1 hour Delay Standby for 1 hour postpones the automatic standby mode for 1 hour Use Delay 1 hour if you want to prevent the system from going to standby automatically This is useful if you want to use the monitors for a local presentation and prevent the system from automatically blanking out the monitors because the video system itself is idle 3 8 2 Delay Auto Standby for 3 hours Delay Standby for 3 hours postpones the automatic standby mode for 3 hours 3 8 3 Do Not Disturb Do Not Disturb means that the system will not accept any incoming calls The caller will hear a busy tone when calling this unit An indicator will indicate when Do Not Disturb is active 32 3 General Use End Do Not Disturb by pressing any key on th
88. hich Camera Preset to be used on the TANDBERG Tracker 2 Move the camera to the position you want to save on the tracker 3 Save Camera Presets 10 14 from the Save Camera Preset menu as described in 3 above It is not possible to save presets 10 14 directly from the remote control 4 Press the single button on the tracker to activate the Camera Preset 40 3 General Use 3 11 Presentation The Presentation Functionality in the system enables you to show PC Document Camera VCR AUX and VNC in addition to your Main Camera This is perfect for meetings where you would like to show a PowerPoint presentation for instance You can even use arrow keys up and down on the remote control to activate Page Up Down on the PC this only applies when using VNC Use Presentation outside a call to make a local presentation for the people in your own meeting room Use Presentation when you are in a call to make a presentation for the far end as well The quickest way to show a presentation is to use the presentation key on the remote control The presentation key shows a predefined video source PC is the default It is possible to change the presentation source in Presentations Settings in the Administrator Settings menu See chapter 3 11 1 Presentation Key Choose Presentation from the main menu if you want to select a video source manually The Presentation menu offers you all available video sources Main Camera PC Document Camera VCR AUX a
89. imes one can quickly end up outside of this range again 135 TANDBERG 3000 MXP User Manual 6 11 Appendix 11 Declaration of Conformity Contact your TANDBERG representative for a Declaration of Conformity 136 Glossary 199 AV1 External input for the TANDBERG LOEWE monitor 2nd monitor The second monitor of your videoconferencing system The second monitor is normally placed on the right side of the first monitor ACIF 4 times CIF 704x576 pixels ASIF 4 times SIF 704x480 pixels A AACLD Advanced Audio Coding Low Delay Access code Use Access code to password protect outgoing calls Accessories box The cabinet contains the following W A V E camera table microphone remote control and tracker and documentation Accessories drawer See Accessories box AES Strong encryption Advanced Encryption Standard AGC Automatic Gain Control Maintains the audio signal level at a fixed value by attenuating strong signals and amplifying weak signals Very weak signals i e noise alone will not be amplified Alert speaker The internal speaker will warn you of an incoming call even though the monitor may not be switched on Audio call Audio call equals a telephone call You can make a call with the video system with audio only Audio input 4 Intended for connection to an external microphone amplifier or an external fixed mixer Audio input 5 Intended for connection to external playback devices or to telephone
90. in menu and choose Near End Camera 45 TANDBERG 3000 MXP User Manual 3 11 6 Take New Snapshot The system can take a snapshot of your live video Snapshot is handy when you are in a call with a system that does not support Duo Video Use Snapshot to show a snapshot of your presentation and continue the meeting with main camera How to use snapshot You find Take New Snapshot in the Presentation menu Press OK to take a snapshot Snapshot is found on the Star key on the remote control Press Star and you take a snapshot of the current video source current video is default snapshot source You can change snapshot source in Control Panel Administrator Settings Presentation Settings see chapter 4 3 Presentation Settings Note that snapshot does not work when you are in an input field in the menu the star key is then used to write the star sign Note that Take New Snapshot is only available when you are in a call a oldo o 3 11 7 Display Snapshot The system stores the last sent or received Snapshot The snapshot is deleted automatically after the call How to display snapshot To view a stored snapshot choose Display Snapshot in the Presentation menu Press the Display Snapshot button again to deselect it When disconnecting the call the stored snapshot will be erased When receiving a snapshot the snapshot is displayed in full screen Press OK to escape from the snapshot The last sent or received snapshot
91. ing Specifies the number of physical external clock signals Network Interface Indicates if the network is of type E1 or T1 Network profiles It is possible to define up to 6 network profiles each consisting of name and call prefix and 3 of them also include network selection Non Standard Facility The network provider may require service selection in your ISDN configuration Valid NSF codes are from 1 to 31 0 will disable NSF service codes NR Noise Reduction Reduces constant background noise e g noise from air conditioning systems cooling fans etc NSF Non Standard Facility NTSC National Television System Committee Video standard corresponding to 4SIF Primary used in USA Japan and other countries O Option Key Required by the system to activate optional features such as MultiSite and Presenter P PAL Phase Alternation by Line Video standard corresponding to 4CIF Primary used in Europe Middle East and Asia 141 TANDBERG 3000 MXP User Manual Parallel dial Channels will be dialed and connected in parallel when setting up a bonding call PC PresenterTF An easily accessible PC connection plug When connected the PC image is displayed on the monitor PC SoftPresenterTF Shows PC images via the LAN connection PIP Picture In Picture point to point call A call with two participants including your self POP Picture Outside Picture POP is a picture layout mode that is optimized for wide screens Fu
92. is not very different from ending a normal point to point call Use the red key on the remote control or End Call from the main menu The end call menu lists all the calls that participate in the conference To end a single call select the call press OK or the red key on the remote control To end all calls press the End All Calls button in the menu Duo Video in MultiSite calls In a MultiSite call the MultiSite can transmit the Duo Video and or H 329 to the other participants that support Duo Video and or H 329 This means that any participant can send Duo Video and the MultiSite will transmit it to the other participants The participants that do not support Duo Video or H 329 will only receive Main Video Bandwidth for MultiSite calls If the MultiSite system does not have enough bandwidth to add another site the system will automatically downspeed to allow an additional site to be added to the conference Be aware of that Far End must support downspeeding and must have enough bandwidth Downspeeding can be time consuming In order to optimize connection time use low bandwidth in the first call Example The system has 512 kbps available and you want to connect 3 sites in addition to the host 1 Begin the first call with Auto As you add more participants with Auto Call Settings bandwidths will downspeed This is the simplest way to establish a MultiSite call but downspeeding will lengthen the connection time 2 To save time speci
93. l be dialed and connected in parallel when setting up a BONDING call Off Channels will be dialed one by one which may increase the dialing time Send Own Numbers On The system will send its own numbers to the far end Off The system will not send its own numbers to the far end but please note that the network may still send your numbers to the far end 92 4 Administrator Settings Sending Complete On The system will send the ISDN message information element Sending Complete Off The system will not send Sending Complete 4 8 2 LAN Settings LAN Settings contain IP Settings H 323 Settings SNMP Settings 4 8 2 1 IP Settings Remember to restart the system after making changes to IP Settings Changes in IP Settings menu will not have any effect before the system is restarted IP assignment DHCP Dynamic Host Configuration Protocol can be selected when a DHCP server is present DHCP IP address IP subnet mask and Gateway are not used because the DHCP server assigns these parameters Static The system s IP address IP subnet mask and Gateway must be specified in the IP address field IP address IP address defines the network address of the codec This address is only used in static mode In DHCP mode the assigned IP address can be found on the Welcome Menu IP subnet mask IP subnet mask defines the type of network This address is only used in static mode Your LAN administrator will provide the cor
94. ling Far End Control in the Control Panel will put the system in Far End mode and camera control camera preset presentation and snapshot will work on the far end camera Far End Control only works if the far end side supports H 281 Far End Camera Control You can prevent others from controlling your system by setting Allow Far End Camera Control to Off in Control Panel Administrator Setting General Permissions chapter 4 1 7 Permissions How to use Far End control 1 Open the Control Panel Enable Far End Control by selecting the Far End button in the Control Panel A green circle indicates that the Far End button is activated 3 Now you are in Far End mode and can use camera control camera preset presentation and snapshot for the far end 4 Toturn Far End control off go to the control panel again and press Far End again The green circle disappears Far End Camera Presets 55 TANDBERG 3000 MXP User Manual Far End Camera Presets works just like your own camera presets When Far End is on use the number keys to activate far end camera presets You are however not allowed to save far end camera presets Far End Presentation Pressing the Presentation key or choosing a presentation from the presentation menu while Far End is on will result in opening a far end presentation Be aware of that the far end video sources may not correspond with the buttons in the presentation menu If you press Document Camera the far end sid
95. llscreen 1 3 layout and emulated dual monitor layout Presentation Presentation means to show another video source Use the Presentation Key for a predefined presentation source Use the presentation menu to choose among all available video sources Presentation source The videosource that is on display when you press the Presentation Key on the remote control Presets Predefined camera positions and video sources Q QCIF Quarter CIF 176x144 pixels QSIF Quarter SIF 176x120 pixels R Release Floor To end the request floor function release floor to site Allows the chairman to release the floor Remote Short for Remote Control Request Floor The MCU will broadcast the video in full screen to all other participants in the conference If the MCU conference has a chairman a request will be sent to the the chairman Restart Restarts the system Restore defaults Restores system settings to the factory defaults Restricted call A call to a 56 kbps network By default the system will dial an unrestricted call a call to a 64 kbps network and downspeed to 56 kbps if necessary S VHS S video S video The standard camera uses one of the S video inputs in the codec Selfview Outgoing video In most cases the image of your self Side by Side Side by side view means that two pictures are displayed side by side each other on the screen You will se two equally sized pictures SIF Standard Input Format 352x240 pixels SN
96. loor In a multipoint call use Request Floor to broadcast your picture to all other participants This is handy when you are having presentations for teachers etc G G 711 Audio algorithm for normal quality audio telephone quality 3 1 kHz The system will always have G 711 enabled G 722 Audio algorithm for high quality audio 7 kHz G 722 1 Audio algorithm for compressed high quality audio 7 kHz G 728 Audio algorithm for compressed normal quality audio telephone quality 3 1 kHz 139 TANDBERG 3000 MXP User Manual Gateway The gateway enables sites on IP and sites on ISDN to participate in meetings with each other Global Phone Book A phone book provided by TMS H H 261 Video algorithm for legacy video compression and decompression The system will always transmit H 261 H 263 Video algorithm for normal video compression and decompression H 264 Video algorithm for bandwidth efficient video compression and decompression Humfilter A highpass filter which reduces very low frequency noise iCIF Interlaced CIF 352x288 pixels 50 fields per second Incoming call Someone calls in to your system Incoming MCU Calls If occupied in a call the system will provide a visual audio indication of an incoming call and ask to accept or reject the call IP address Defines the network address of the system This address is only used in static mode IP assignment IP address IP subnet mask and Gateway are assigned by the
97. most laptop PCs you must press a special key combination to switch the PC image from the PC screen to the video screen Note that the DVI VGA input is complient with VESA Extended Display Identification Data EDID and will be able to reconfigure the PC s screen settings if it is currently configured to a VGA format that the system doesn t support see 5 12 EDID 43 TANDBERG 3000 MXP User Manual VGA formats supported on DVI I in VESA compliant SVGA 800X600 60 72 75 85 Hz XGA 1024X768 60 70 75 Hz SXGA 1280x1024 60Hz 3 11 4 PC Soft Presenter and VNC Optional feature PC SoftPresenter is used to display PC images on your system without using a VGA cable PC Presenter The system and your PC must be connected to the same LAN In addition VNC Virtual Network Computing server software must be installed on the PC Free software can be downloaded from http www realvnc com Install the software by running the downloaded file How to configure the VNC Server software 1 Select the following to setup VNC Windows Start All Programs Highlight RealVNC Hightlight VNC Server Show User Properties 2 Select Accept Socket Connections 3 Select Auto for Display Number Display Number in the system must then have the value 0 4 Enter a password in the Password field This must correspond with the VNC Settings on your system How to show PC using the PC Soft Presenter and VNC 1 Start the VNC software on your PC To use
98. mplementation is validated as conforming to the Advanced Encryption Standard AES Algorithm as specified in Federal Information Processing Standard Publication 197 Advanced Encryption Standard by The National Institute of Standards and Technology NIST 129 TANDBERG 3000 MXP User Manual 6 8 Appendix 8 Not for set top systems Pinouts and Connectors WAVE II Camera 8 PIN RJ shielded modular jack This connector is used for the power and control signals to the main camera Pin 8 12V presence when connected in daisy chain Pin 7 GND Pin 6 GND Pin 5 RXD in Pin 4 TXD out Pin 3 12V S d Pin 2 GND Te me Pin 1 12V Lit 080860 11 a Standard Phono Used for composite video signal Power 2 0 mm DC power jack 12V 1A required Standard Mini Din Used for S Video signal 6 PIN RJ modular jack This connector is used when cascading cameras Control out signal and external camera detection Note It does not provide power for cascaded camera Pin 6 GND Pin 5 GND Pin 4 RXD in Pin 3 TXD out Pin 2 Presence 12V in daisy chain Pin 1 GND 130 6 Appendix Multiple Camera support The figure below is an example of how multiple cameras should be connected Ethernet To connect the system to a LAN use the Ethernet cable provided by TANDBERG or a standard Ethernet cable If no LAN is available and the codec is connected directly to a computer use a crossover c
99. n you are in a call Outside a call the menu will not time out Off The menu will not time out automatically Press Cancel X to hide the main menu manually 68 4 Administrator Settings 4 2 2 Welcome Menu The Welcome Menu contains the Main Menu System Status your System Name and dial in numbers On The Welcome Menu is shown when the system wakes up from standby mode Off The Welcome Menu is not shown when the system wakes up from standby mode Press the OK button to open the welcome menu 4 2 3 Welcome Picture The Welcome Picture is what you see in the background of the welcome menu Selfview Selfview is shown in the background of the welcome menu In most cases this means that main camera is displayed and you can see the video image of yourself Off No picture is shown in the background of the welcome menu 4 2 4 Logo It is possible to upload a company logo to the system For more information about how to upload a Logo see Appendix 6 Put the Logo settings to On to display the logo On Choose On if you want the company logo to appear in the background of the welcome menu Off The logo is not displayed 69 TANDBERG 3000 MXP User Manual 4 2 5 Menu on TV The Menu on TV setting decides if the menu shall be displayed on the TV screen or not For optimal layout of the menu Menu on TV should be Off if Menu on PC is On and vice versa On The menu is available on the TV screen Off The menu is not av
100. ncheck G 722 1 Compressed high quality audio 7 KHz at 24kbps and 32kbps AAC LD CD quality audio MPEG 4 Advanced Audio Coding Low Delay20 kHz stereo at 128kbps20kHz mono at 64kbps Call Rate vs Audio algorithms selected Modify remove algorithms used by uncheck the different audio algorithms Automatically preferred audio algorithms on call rates up to and including 192kbps 1 G 722 1 24kbps or 32kbps 2 G 728 16kbps 3 AAC LD 56kbps or 64kbps 4 G 722 48kbps 56kbps or 64kbps 5 G 711 48kbps 56kbps or 64kbps 6 AAC LD 48kbps or 128kbps Automatically preferred audio algorithms on call rates above 192kbps AAC LD 128 AAC LD 64kbps or 56kbps G 722 64kbps 56kbps or 48kbps G 722 1 32kbps or 24kbps G 728 16kbps G 711 64 56 48 AAC LD 48 NOoRWOD AAC LD G722 and G711 at 64kbps is used for audio in H323 IP calls only Dependant that the call rate is above the AAC LD 128 treshold 77 TANDBERG 3000 MXP User Manual 4 4 3 AAC LD 128kbps stereo audio Specify a call rate for 128kbps AAC LD From this call rate and above 128kbps AAC LD is available On lower call rates 64kbps AAC LD is available Stereo audio requires twice the bandwidth as mono CD quality audio Therefore we recommend to enable stereo audio on high call rates only To enable stereo CD quality audio you need to specify a call rate for when stereo automatically should be enabled On lower call ra
101. nd VNC See chapter 3 11 2 Presentation Menu Live PC images ee a 3 11 1 Presentation Key The quickest way to show a presentation is to use the presentation key on the remote control The presentation key shows one predefined video source PC is the default presentation source It is possible to change default presentation source in Presentation Settings see chapter 4 3 Presentation Settings for more information How to show and end a Presentation using the Presentation key 1 Remember to connect your PC to the codec see chapter 3 11 3 PC Presenter 2 Press the Presentation key PC is displayed in full screen 3 Press the Presentation key again to end the presentation and go back to main camera 41 TANDBERG 3000 MXP User Manual 3 11 2 Presentation Menu The Presentation menu offers you all available video sources Main Camera PC Document Camera VCR AUX and VNC All these sources can be used as Main Video or Presentation Duo Video Press the Main Video button to change Main Video press the Presentation button to choose Presentation Video How to change your main video source 1 Choose Main Video from the Presentation menu 2 Inthe Main Video dialog box choose your desired video source and press OK Main Video E 2 je pi O cna A D A How to show a PC presentation in addition to your main video Duo Video 1 Remember to connect your PC to the codec see chapter 3 11
102. ndicates the function of the management system 4 1 7 Permissions Permissions contains settings for incoming MCU Calls incoming telephone Calls Far End Control and Fallback to Telephony Incoming MCU Calls On When you are in a call the system will provide visual and audible indications of an incoming call and ask you to accept reject the call Off The system will not accept incoming calls when you are in a call Incoming Telephone Calls On The system will accept incoming telephone calls Off The system will not accept incoming telephone calls This is useful to prevent incoming calls from systems other than videoconferencing systems 62 4 Administrator Settings Far End Control On The far end will be able to e Control your camera e Select your video sources e Activate your camera presets e Request snapshots Off The far end can access none of the four features above on the local system You will however still be able to control the camera on the far end Fallback to Telephony When dialing a number and the system fails to place a video call to the number dialed the system will attempt to place a telephone call if Fallback to Telephony is enabled On Enables fallback from video calls to telephone calls Off Disables fallback Access Code An access code will help you control the use of the system All users must enter a code to identify themselves and the call will be charged on their account Access Codes are
103. need to send material back to TANDBERG as there are no consumables to take care of Please contact your local dealer for information on recycling the product by sending the main parts of the product for disassembly at local electronic waste stations marking recyclable parts so the waste station can disassemble and re use these parts Production of products Our factories employ the most efficient environmental methods for reducing waste and pollution and ensuring the products are recyclable User Manual Operator Safety Summary For your protection please read these safety instructions completely before operating the equipment and keep this manual for future reference The information in this summary is intended for operators Carefully observe all warnings precautions and instructions both on the apparatus and in the operating instructions Equipment Markings oe The lightning flash symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltages within the product s enclosure that may be of sufficient magnitude to constitute a risk of electrical shock HO The exclamation mark within an DO NOT OPE equilateral triangle is intended to alert the user to the presence of important operating and maintenance servicing instructions within literature accompanying the equipment Warnings Water and moisture Do not operate the equipment under or n
104. net If needed use the shorter ISDN cable RJ45 connectors delivered with the NT1 between the codec and the NT1 and the longer ISDN cable between the NT1 and the connector RJ45 at the wall socket Configuring The configuration of the system is performed in the same manner as described in ISDN BRI Settings The NT1 should be powered up and you should check that the network is active Please check your NT1 User Manual S T interface 119 TANDBERG 3000 MXP User Manual 6 2 Appendix 2 Connecting the system to the Switched 56 network Using Telesync TS 256 SW56 ISDN adapter Connecting the system to the SW56 network using a Telesync Adapter is described below There are different Telesync Adapters for different configurations of SW56 networks The network types tested with the system are SW56 2Wire and 4Wire Connecting Connect the system ISDN1 cable to the BRI S T interface on the Telesync Adapter Connect the two SW56 cables from the Telesync adapter Line 1 and Line 2 to the SW56 network Circuit 1 Circuit 2 SW56 Telesync Adapter TANDBERG Configuration of the system Select network type to National ISDN LINE 1 SETUP NUMBER1 program with number from the first SW56 line NUMBER2 program with number from the second SW56 line SPID1 program with number from the first SW56 line SPID2 Leave blank How to call It is important to use Restrict 56k Select Restrict 56k in Call Settings in the
105. ntended for connection to a VCR or other recording equipment The signal is a mix of audio from far end and local end not from Audio in 4 Note that audio out 2 never should be connected to a loudspeaker placed in the same room as the microphones connected to the system This will cause howling and possible damage to the speaker system If an output is Off no audio will be sent to that output Out 1 Mode 81 TANDBERG 3000 MXP User Manual If Out 1 Mode is set to Auto the system will select analog or digital SPDIF mode dependent on the detected Audio Module If a TANDBERG Digital NAM is detected SPDIF mode will be selected otherwise analog mode will be selected Setting the Out 1 Mode to either Analog or SPDIF will override the auto detected mode Audio Module Select Audio Module according to the type of Audio Module installed if this is not automatically detected The Audio Module setting is only available if the audio module of the system is unidentified Level Settings Adjust the audio output levels according to the parameters of the external audio equipment connected These levels should only be adjusted when installing new audio equipment The default settings are correct for the TANDBERG Digital Natural Audio module and for most consumer electronics devices televisions VCRs etc The volume keys on the remote control adjust the level of output 1 the speaker output The volume control has no effect on other outputs
106. o Video TR Hina i ibaada ranea ddae aia aai 45 ESAS 46 311 7 Display Snapshot A sande 46 3 12 MUIISIE Services ra diia id a 47 3 12 1 Request Floor and Release Floor ooooooccccnnoccccnonoccccnononcncnononcn conan cnn n nana cnn rra cnn 48 3 12 2MultiSite LayAUt ia A An 48 Table Of Contents 312 3 Terminal Names iniciada ni a Mia aad 49 3 12 4 Chdi CONN isc eves cgseceesaicaccl anaa aaae e ea aN a Ea raoba 49 3 12 5 Assign Floor and Release Floor from Participant ooooooccccnnnncccnnocccnnonacnncnanaccnnnnnos 50 3 12 6 View Site and End VieW ooocnninnncinnccccncnnnnccnnnnnccnnnnnnnn nn nn 50 3 12 7 Disconnect Participant oirassa aa a E E E 50 3 12 8 Terminate Meeting sensi A A E E E n 50 3 12 9 More about MultiSite embedded MCU cooconncccincccinccconociconoccnoncccnonnnono na nann cnn ncnnnos 50 3 13 Control Palin Di 53 3131 User QUISO A A AA AA ad 53 A A E NEE NAA mans EDA anges 54 3 113 3Far End Controlar A A AI is 55 313 4 Camera POS dui a dd 56 3 13 5 Camera Track msc a aaa eaaa aE na aea Eaa a Ea cd 56 O A A E A E eheeveers 57 313 7 System Informatica rico ia 58 3 13 8 Administrator Settings iii daran 58 S199 estadia andara obio prada 58 4 Administrator Settings iii 59 4 1 General SCHINOS ciclo letns 60 A EET ETETE suszcens tact pies hewdenunate ETE T 60 4 1 2 System NaMe anhuni il akaa aai an Nahea ean an atad ARE Hais 61 4 1 23 DU MONON aaae aTa ia 61 ATA ANONS WET Aara ar TARAKAN ARTANA Faa RA aia 61 4 1 5 Max Gall L
107. o gt AA Project team Paris Project team Stockholm gt Preject team Washington gt Back Rick Note that the number of the selected contact is displayed at the bottom line 33 TANDBERG 3000 MXP User Manual 3 9 1 Global Phone Book If your system is connected to an external management system like the TANDBERG Management Suite TMS it is possible to use a central contact list from the management system These contacts can not be changed locally by the system only from the management system If you need to modify a number before dialing it you can do so by hitting ok after selecting the entry and modifying the number before placing the call The changes are not saved in the contact For contacts you use often you may consider copying them from the Global Phone Book to your Local Phone Book This makes them easier to find if your Global Phone Book is large but the local copy would not be updated if the Global Phone Book contact is changed How to copy a contact from the Global Phone Book to the Local Phone Book 1 Move the yellow selector down to the desired contact in the global phone book 2 Press arrow key left select the Copy to Local button and press OK 3 The contact is copied to your local phone book 3 9 2 New Select the New button to make a new contact You can store up to 200 contacts in your local phone book To make a new contact you must specify a Name and Number Use the number and letter keys on the
108. ocument is believed to be accurate and reliable however TANDBERG assumes no responsibility or liability for any errors or inaccuracies that may appear in this document nor for any infringements of patents or other rights of third parties resulting from its use No license is granted under any patents or patent rights of TANDBERG This document was written by the Product and Sales Support Department of TANDBERG Norway We are committed to maintaining a high level of quality in all our documentation Towards this effort we welcome your comments and suggestions regarding the content and structure of this document Please fax or mail your comments and suggestions to the attention of Product and Sales Support Department TANDBERG P O Box 92 1325 Lysaker Norway Tel 47 67 125 125 Fax 47 67 125 234 COPYRIGHT O 2004 TANDBERG TANDBERG 3000 MXP User Manual Environmental Issues Thank you for buying a product which contributes to a reduction in pollution and thereby helps save the environment Our products reduce the need for travel and transport and thereby reduce pollution Our products have either none or few consumable parts chemicals toner gas paper Our products are low energy consuming products Battery handling Batteries for the Remote Control are Long Life and Alkaline batteries saving the environment please follow guidelines on the packing material for handling and disposal of the batteries Waste handling No
109. ode entry will not be available if not using the WAVE Camera 85 TANDBERG 3000 MXP User Manual 4 6 2 MCU Status Line On The MultiSite MCU DuoVideo indicators will be displayed and provide information about the conference Off The MultiSite MCU DuoVideo indicators will not be displayed Auto The MultiSite MCU DuoVideo indicators will be displayed for a few seconds and then timed out When grabbing the remote control the indicators will be shown again 4 6 3 Floor to Full Screen When Floor to Full Screen is enabled someone who request floor will be seen by all participants as full screen When Floor to Full Screen is off someone who requests floor in a multipoint conference using the 5 1 layout will be seen in the large square rather than full screen On The participant that has floor is displayed in full screen regardless of what multipoint layout that is used Off The participant that has floor is displayed in the multipoint layout that is used 4 6 4 Web Snapshots The system is able to generate JPEG snapshots and provide them to the world outside by request as http get or via ftp See Appendix 6 for descriptions of the possible snapshot files On Snapshots generation is enabled Off Snapshots generation is disabled Note that web snapshots are not generated if the conference is encrypted 86 4 Administrator Settings 4 6 5 MultiSite Picture Mode MultiSite Picture Mode decides the default layout of
110. older networks primarily in the USA do not support 64kbps channels and require the use of restricted 56kbps calls By default the system will dial an unrestricted call and downspeed to 56kbps if necessary To force a restricted call choose Restrict 56k On An indicator 56k will be shown beside the number If you want to change the default Call Settings make the desired changes to the Call Settings and Press Set as Default Press OK to Save These settings will now be the default settings for all future manually dialed calls 3 General Use Type of calls Auto 384 kbps on ISDN 768 kbps on LAN Max 512 kbps on ISDN BRI 2Mbps 1920 kbps IP only 1472 kbps 23B IP only 1152 kbps 18B IP only 768 kbps 12B IP only 512 kbps 8B 384 kbps 6B 320 kbps 5B 256 kbps 4B 192 kbps 3B 128 kbps 2B Bonding H 221 64kbps 1B H 221 Some software versions and networks do not support all channel selections H 221 or 2x64 2x56 Calling Some older or low end video systems do not have the ability to make bonded ISDN calls In these cases you may have to dial both ISDN numbers separately to call those systems These types of calls are often referred to as H 221 calls 2x64 calls or 2x56 calls as you are making 2 x 64 kbps or 2 x 56 kbps calls to the same system To place this type of call set bandwidth to 128 kbps and Network to ISDN A field for 2nd number pops up in Call Settings Enter the first number in the call
111. om connected video sources and high resolution images You can also connect a second monitor for displaying self view still images and Duo Video Codec The Codec is the heart of the system The main task for the Codec is the compression of outgoing video audio and data the transmission of this information to the far end and the decompression of the incoming information Hence the name Codec Cabinet The cabinet is easily movable with large wheels and handles The Codec is located inside the cabinet Inside the cabinet there is room for additional equipment e g a VCR a o SS 1 Introduction Remote Control The remote control is used to control all functions of the system If the screen saver is activated black monitor touching the remote control will automatically wake up the system The remote control uses 4 AAA batteries The system will tell you when batteries are running low Change batteries from the backside of the remote control The reach of the remote control signal is 20 meters For users sitting in an open plan office this can cause problems Use the little white switch placed under the batteries to change the reach of the signal from 20 meters to 2 meters This will prevent you from unintentionally controlling your neighbor s video system when you control your own system Microphone The high quality table microphone is designed to use on a table during a videoconference You can connect up to three mi
112. onfiguration of Adtran T1 ESF CSU ACE Enter 2 CONFIG menu using SCROLL and ENTER buttons Enter 3 TERMINAL menu Check 1 FORMAT ESF 2 CODE B8ZS 3 SET LBO 0 133 corresponding to Cable Length setting on the system Go to main menu and enter 1 NETWORK menu 7 SET LBO 0 0 according to information from Telco Also other network parameters should be set according to information from your Telco Note Cascaded connection Remember to program numbers and MSN Otherwise the first system will answer all calls 121 TANDBERG 3000 MXP User Manual 6 4 Appendix 4 Environmental considerations This section explains how to carry out basic adjustments and simple tests to ensure that you send and receive the best possible image and audio quality when using your system Iris control and lighting By default the system camera will use an automatic iris to compensate for changes in lighting In addition to this feature you may further assist the system to maintain the best possible image quality by paying special attention to environmental lighting and background colors as described below Remember the system will send live images of yourself and your immediate surroundings Avoid direct sunlight on the subject matter i e yourself the background or onto the camera lens as this will create harsh contrasts f light levels are too low you may need to consider using artificial lighting As described above direct illumination o
113. ononononons 26 Administrator PasswordO oonccnccccncncc 70 Alert Tones and VolUME oooocccncnncncccco 84 AOWA G nnna 62 Answer an incoming Call onnnnnnnin 29 Assign Floor to Participan t 49 Audi AIQOrithim ooooocccconnoncccnnnoccccnnnacccccnn 76 Audio OUTS circle telar gi 80 OUTPUTS ai reesi raakaan eaaa 81 AUTO ANSWOT ooccccnncccccnnnocccononaninonanacanonanans 61 Automatic Camera Tracking 56 Call SettidQS oooooonnccnnncnnnnncnnnconnncccnncnann 27 Call Status cccccccncccncncncncnonononenonononononos 99 Camera Tracking Mode s 85 0X010 o en 6 D Default Call Settings oooooonnncnnnnnnnnninnnn 78 DISDIAY E E ih eevee ba tenzins 56 Do Not Disturb occcccccccononononcnnnonicononanons 32 DOCUMENT camera ooccccccccccnnnononcnnnncnnnnon 107 Dual Monitor ooonccncnncnccccnonanonnnnnnos 61 113 DUO VICO sorses adonde ni 44 E Echo Control 82 ENCIYPUON icecccccconrocicon cicle 89 End Gall aan ri 30 Extra CAaMeraOS coooonccncnnnncccnnonnconnnnoncnnnnnns 110 F Far End Camera Control ccccee 38 Far End Control ccccceceeceeeseeeeeeeeeeeees 55 G ERTA ir in ita tai 78 Group Layout icoivsaisscionadncrit s 48 H H 323 Settings ooooooonnccccoccconocinoncncnanccnnnos 94 Tate ers 0 e rr 23 Interfaces o oo c cece ccec ee eeeeesaeeeeeeeaeeees 106 IP Address Conflict Check 105 IPOSOTIMOS visscccestecccseea
114. ose Make a Call dial a video number or a telephone number and hit the green key How to make a video call 1 Press the green key on the remote or choose Make a Call from the Main Menu to open the Call menu 2 Dial a video number with the number keys use a star as separator in IP addresses 3 Press the green key on the remote or move the yellow selector down to the Place Video Call icon and press OK to start the video call 25 TANDBERG 3000 MXP User Manual Make a Call Dial Number 12345678 AA Default Call Settings 4 ria Ea E A 3 5 2 Telephone Call The TANDBERG system has great audio as well as video performance Use the system both as a videophone and a telephone How to make a telephone call 1 Press the green key on the remote or choose Make a Call from the Main Menu to open the Call menu 2 Dial a telephone number with the number keys 3 Move the yellow selector down to the Place Telephone Call icon and press OK to start the telephone call When you dial a telephone number and press the green key on the remote the system will in most cases automatically interpret the number as a telephone number and not a video number The interpretation can sometimes take a little while If you want to make a telephone call in a quicker way it is recommended to use the Place Telephone Call button in the menu Make a Call Dial Number 12345678 QA Default Call Settings ae 6 3 5 3 Add Call optional
115. ou need to ensure that you make an H 323 or ISDN call specify this by choosing H 323 or ISDN ISDN indicates ISDN BRI ISDN PRI Leased E1 T1 and External Networks If a gatekeeper is present you may place IP calls using telephone style numbers an E 164 alias according to the numbering plan implemented in the gatekeeper The gatekeeper will then translate the dialed number into an IP address see chapter 4 8 2 2 H 323 Settings for more information about gatekeepers Bandwidth decides the quality of the video picture The system will by default connect using Auto Bandwidth This means that the system will establish a connection using a proper bandwidth for your call If a call is added or dropped during a meeting the call will automatically maintain the optimal connection without interrupting the call in progress This is called downspeeding The system regulates the bandwidth according to how many calls that are in the conference The typical bandwidths used for ISDN and IP calls are 384kbps and 768kbps respectively When bandwidth is set to auto the unit will default to 384kbps for ISDN calls and 768kbps for IP calls When downspeeding is enabled the system will automatically adjust to a lower speed if the receiver can not handle the default bandwidth See table below for more information about the different bandwidths A restricted call is a call that uses 56kbps channels rather then the default unrestricted 64kbps channels Some
116. phone Press the key that corresponds to your desired letter Press the key as many times as you need to get the right letter Change to lower or back to upper case letters with the a A key and space with the O _ key To write numbers in a text input field press the button through all the letters Press once more and the number will appear Example How do I write System 123 in the System Name input field in General in Administrator Settings Press the 7 key four times to get an S Press the key once to switch between upper case and lower case letters Press the 9 key three times to get a y Press the 7 key four times to get an s Press the 8 key once to get a t Press the 3 key twice to get an e Press the 6 key once to get an m Press the 0 key once to get space Press the 1 key three times to get a 1 Press the 2 key four times to get a 2 Press the 3 key four times to get a 3 3 2 7 Touch Tones Sometimes you need to dial extension numbers with the number keys when you are in a call Pressing numbers will result in a camera preset In these cases press to enable Touch tones An indicator will tell that touch tones are enabled Now you can enter your extension number with the number keys Finish with OK to exit Touch tones mode Touch tone mode Press OK to exit CEA CIA Co CS gt 22 3 General Use 3 3 On Screen Indicators The system has a number of icons signaling different settings
117. r Example of POP 20 3 General Use 1 Qu 204 OW Example of Side by Side 3 2 4 Mic Off To mute your microphone during a call press Mic off An on screen indicator appears when the microphone is off In a call if audio is detected the on screen symbol will start to flash Pressing Mic off one more time will activate the microphone again Mic off will mute microphone inputs but will not mute audio from the AUX and VCR inputs Be aware that many calls are connected automatically with Mic off because the Auto Answer settings are On Mic off see chapter 4 1 4 Auto Answer The icon will start to flash when you start speaking Remember to turn the microphone on before a meeting 3 2 5 Volume and Press the Volume key to adjust the volume level An on screen indicator will show the current level 21 TANDBERG 3000 MXP User Manual 3 2 6 Number and Letter keys Pressing a number key when you are outside a call will take you to the call menu When you are in a call the number keys are used for Camera Presets Press a number and you go to the corresponding Camera Preset see chapter 3 10 3 Camera Presets However when you are in an input field where numbers are required the system automatically goes to number mode and you can dial numbers with the number keys as usual When you are in an input field where letters are required the system automatically goes to letter mode Writing letters works like on a mobile
118. r information please contact your TANDBERG representative Custom logos Go to the folder where your logo is located Type ftp lt IP address of your local system gt Go to the user folder type cd user Upload the logo type put lt startup jpg gt The new logo will be displayed the next time you restart your system Logo max size E2 and above 704x480 B7 and above 320x200 file format jpg If the file is too large no logo will be displayed 126 6 Appendix 6 7 Appendix 7 Security The system has several features both to protect from unauthorized use and system access Access Code When Access Code is enabled the user will be asked to enter an access code before he she is able to make a call The system will verify if the entered access code is valid by checking the code with the allowed codes listed in the access txt file on the ftp server in the system If no access txt file is uploaded to the system registration of the code will be done without validation E g you can enter whatever code you want and have access to the system The access txt file is a plain text file with one line per access code as shown below To upload this file to the system follow these steps Open a DOS window and go to the folder where the access txt file is located Type ftp lt IP address of your local system User press Enter or enter IP password Type bin and press Enter Go to the user folder typ
119. rator Settings Manual When starting a presentation a dialog box appears asking if you want to start Duo Video In this way you can choose manually if you want to use Duo Video or not 4 3 2 H 239 H 239 supports transmission of two video streams It combines elements of Duo Video and People Content If H 239 is disabled you will still be able to start TANDBERG Duo Video Enabled Enables H 239 Disabled Disables H 239 4 3 3 Startup Video Source The Startup Video Source is the video source on display when the system wakes up from standby mode If you use Main Camera as start up source the system will start with Main Camera every time the system wakes up from standby regardless of what the previous user was using You can change Main Video Source to Main Camera PC Document Camera VCR AUX VNC or Current Choosing Current will result in the last used video source before the system went to standby 4 3 4 Presentation Source The Presentation Source is connected to the Presentation button on the remote Pressing the Presentation button will put the Presentation Source on display Presentation Source is PC by default You can change the Presentation Source to any video source and none Choosing none results in opening the Presentation menu when pressing the Presentation key 4 3 5 Snapshot Source When you take a Snapshot you get a snapshot of the Snapshot Source Current is the default Snapshot Source This means that you take a
120. rd Qtr 4th Qt 7 Example of Picture in Picture Remote view Selfview sor F ddl da Ist Ow 2nd Qtr 3rd Qtr 4th ow Presentation Example of Picture outside Picture wide screen isan 2etOn day h OW Example of Side by Side view wide screen TV Monitor Format wide screen monitors only To fully leverage your wide screen display activate the Native 16 9 format by setting the TV Monitor Format to Wide Note that you should only change this setting if your TV monitor is a wide screen 16 9 monitor or projector All composite and s video output format will then be optimized for Wide Screen TV monitors Normal Output format is optimized for Normal TV monitors 4 3 Wide Output format is optimized for Wide TV monitors 16 9 64 4 Administrator Settings VGA Monitor Format To fully leverage your wide screen display activate the Native 16 9 format by setting the VGA Monitor Format to Wide Note that you should only change this setting if your VGA monitor is a wide screen 16 9 monitor or projector The VGA and DVI output will then be optimized for Wide Screen VGA display Normal Output format is optimized for Normal VGA monitors 4 3 Wide Output format is optimized for Wide VGA monitors 16 9 Wide screen VGA or TV monitor In Wide native mode VGA Out Mode VGA Out Mode makes it possible to specify which signal to sent to the VGA DVI output Main Should be used if you want to
121. re microphones for your room e g you have a whiteboard at a distance from your table microphones it is possible to connect additional microphones to your system You can connect two microphones to your system The connectors are marked Mic1 Mic2 The connected microphones will by default be mixed When more than one microphone is connected you have the option to use the Voice Activate Camera Tracking feature 112 5 Peripheral Equipment 5 7 Web Interface It is possible to access and maintain the system remotely via a local area network LAN using a standard Web browser Connect your system to a LAN with a Network cable How to configure your system for web interface 1 Open Administrator Settings and choose Network LAN Settings 2 Specify IP assignment DHCP or Static If DHCP is selected no other settings are needed If Static is selected IP address IP subnet mask and Gateway must be specified 3 Start your Web browser In the address field type the IP address of the system Enter the password and the Web page of the system will be shown The default password is TANDBERG 4 Restart the system Choose Restart from the Control Panel Example IP assignment Static IP address 196 9 200 129 IP subnet mask 255 255 255 0 Gateway 196 9 200 21 See chapter 4 8 2 LAN Settings for further information 113 TANDBERG 3000 MXP User Manual 5 8 Dual Monitor It is possible to install the system in a Dual Monitor configura
122. rect value for this field Gateway When using DHCP the default gateway will be set automatically If the LAN utilizes static IP addresses IP address subnet mask and default gateway must be specified by the LAN administrator 93 TANDBERG 3000 MXP User Manual Ethernet Speed Auto The codec will auto detect the speed duplex on the LAN 10 Half The codec will connect to the LAN using 10Mbps speed Half Duplex 10 Full 10 Mbps speed Full Duplex 100 Half 100 Mbps speed Half Duplex 100 Full 100 Mbps speed Full Duplex IP Access Password By setting an IP Access Password on the system all access to the system using IP Telnet FTP and WEB requires a password The default IP Access Password is TANDBERG 4 8 2 2 H 323 Settings 4 8 2 2 1 E 164 alias This is the E 164 address of the system The E 164 address is equivalent to a telephone number sometimes combined with access codes Valid characters are 0 9 and When using a gatekeeper the system will send a message to the gatekeeper containing both the E 164 address and the system name of the system The system will not register with the gatekeeper if the E 164 alias is not set 4 8 2 2 2 H 323 Call Setup Direct An IP address must be used in order to make a H 323 call The system will not use a gatekeeper or call manager Gatekeeper The system will use a gatekeeper to make a H 323 call the system will still be able to place calls directly to an IP address without
123. s White balance Auto In Auto mode the white balance is continuously updated Manual To update the white balance manually select Manual and press OK A white object should be held in front of the camera a few seconds before and after selecting Manual white balance 4 6 7 Video Name As a default each video input is given the name Main Cam PC Doc Cam VCR AUX and VNC The video names cannot exceed eight characters The names correspond to the video names in the Presentation Menu Choose Presentation from the main menu and open the Main Video or Presenation Video pop up menu If video names are changed you will see the changed name appear in the Main Video and Presentation Video menus 88 4 Administrator Settings 4 7 Security Security Encryption Qof OT Auto Encryption Mode Q Auto AES DES Administrator Password IP Access Password Streaming password VNC password Access Code T a Q Security contains the settings Encryption Encryption Mode Passwords 4 7 1 Encryption Country specific Auto The system will try to set up calls using encryption Point to point calls If the far end system supports encryption AES or DES the call will be encrypted If not the call will proceed without encryption MultiSite calls In order to have encrypted MultiSite calls all sites must support encryption The padlock symbol will indicate encryption mode AES or DES If there is a mix of AES and DES en
124. s If you wish to connect a PC to Data port 1 you must ensure that the PC and the system are identically configured The available settings are Baud Rate 1200 2400 4800 9600 19200 38400 57600 115200 Parity None Odd Even Databits 7 8 Stopbits 1 2 Mode Data port 1 supports 3 different modes Data Provides a transparent data channel This channel can be used for many different purposes such as file transfer application sharing and more When using this mode it is necessary to have a TANDBERG system at the far end Control The control interface provided by the data port supports a subset of the Hayes command set as well as a comprehensive set of system specific commands This mode maintains communication with the data port s command interpreter at all times All features available from the hand held remote control can be accessed through the data port Modem Allows you to control the system externally via a PC as in Control Mode Once a call is established Data port 1 will automatically switch to Data mode When the call disconnects Data port 1 switches back to Control Mode 98 4 Administrator Settings 4 9 Diagnostics Diagnostics allows testing of individual system components and displays the current system settings Diagnostics System Information Call Status 2 Channel Status System Selftest View Administrator Settings Restore Default Settings IP Address Conflict Check E Diagnostic
125. s below How to view streaming from a PC 1 After streaming is started an easy way to view the streamed audio video is to start your Web browser and enter the IP address of the streaming system 2 After the Web page of the system is shown click on Streaming Alternatively enter http lt codec ip address gt stream sdp Streaming Settings Address Address is defined as the IP address of a streaming client streaming server or a multicast address Giving an address in the range 224 0 0 1 239 255 255 255 will broadcast the stream to any host that has joined the specified multicast group Specifying normal broadcast address 255 255 255 255 will broadcast to any members on the LAN Address Port If several codec s are streaming to the same IP address different ports have to be used in order for the client to know which stream to receive lf the first codec streams on port 2240 and the second codec on port 2250 the client has to specify which port to listen to Video is transmitted on the specified port audio is transmitted on the port number 4 above the specified video port in this case 2244 and 2254 TTL Router This is used for streaming data to limit how many routers the data Hops should pass before it is rejected If TTL is set to 2 data will not traverse more than 2 router hops Streaming Auto Enables streaming of both local and far end video Source Selection of which site to be streamed is done using voice switching th
126. s contain System Information Call Status Channel Status System Selftest View Administrator Settings Restore Default Settings IP Address Conflict Check 4 9 1 System Information Select System Information to view system numbers line status software version and other useful information System Information contains System Name Software Version Network Hardware Serial My ISDN Number Internal Test Lines active Number My IP Number Software Lines not active MAC address My IP Address Options installed Ethernet Speed MultiSite number 2 MultiSite number 3 4 9 2 Call Status 99 TANDBERG 3000 MXP User Manual Comprehensive information about the call is available through the Call Status window The menu has two columns one for transmitted and one for received audio video data information If Duo Video or MultiSite is used pressing the UP DOWN keys will show one page per connected site Some of the information fields will vary dependent on if H 320 ISDN calls or H 323 IP calls are made 4 9 3 Channel Status Comprehensive information about the call progress is available through the Channel Status window This window indicates the various stages each B channel goes through whilst establishing a connection Status Comments BRI Idle the channel is idle Calling when calling the network has acknowledged the call Connected when connection is established Sync when the channels are synchronized Active when all
127. s unless the telephone line has been disconnected at the network interface Use caution when installing or modifying communication lines Avoid using communication equipment other than a cordless type during an electrical storm There may be a remote risk of electrical shock from lightning Do not use the communication equipment to report a gas leak in the vicinity of the leak Always connect the product to an earthed socket outlet The socket outlet shall be installed near to the equipment and shall be easily accessible Never install cables without first switching the power OFF TR6 network type is not approved for connection directly to the telecommunications network This network type is only to be used behind a PABX This product complies with directives LVD 73 23 EC EMC 89 366 EEC R amp TTE 99 5 EEC 10 2 Installation 2 1 Unpacking and Mounting Unpacking To avoid damage to the unit during transportation the system is delivered as separate components Cabinet Top plate when using two monitors High quality monitor one or two depending on configuration XGA monitors are optional Inside the cabinet you will find the accessories box which will contain the following W A V E Il Camera Table Microphone Remote Control Documentation Mounting Place the monitor on top of the cabinet top plate and ensure it is stable You may fasten the monitor to the cabinet using the securing kit
128. sets 1 When you are in a call press a number on the remote control The camera will move to the corresponding position or video source 2 Alternatively open the Presets menu in Control Panel Choose Display Presets and select a preset with arrow keys and OK 3 Presets are deactivated when you move the camera manually with the arrow keys How to save a new Preset i Position the camera in the desired position 2 Press a number for 1 second to save the corresponding preset 3 Alternatively open the Presets menu in Control Panel Choose Save New Preset You can save 15 presets on numbers 0 14 Enter a number 0 14 and press Save The new Preset will overwrite an excising preset Example In your office you have a white board your PC and a small meeting table Use Presets to move between these camera positions Use Camera Presets to quickly and precisely change camera positions and video sources between these three targets Position the camera to the white board and save it as preset 1 save a preset by pressing the number key for 1 second Press the Presentation key to open a PC presentation and save this as preset 2 Position the camera to meeting table and save it as preset 3 When you are in a video call use the numbers 1 2 and 3 to activate these presets 39 TANDBERG 3000 MXP User Manual Saving Presets for the TANDBERG Tracker see separate TANDBERG Tracker instructions included with the tracker 1 Select w
129. tended for connection to a VCR 107 TANDBERG 3000 MXP User Manual 5 2 Document Camera A document camera can be used for showing text diagrams and a variety of graphical material as well as small three dimensional objects How to use a document camera with your system 1 Connect the document camera to the Doc Cam input on the system 2 Open the Presentation menu from Main menu and choose Doc Cam 3 You can also program the Presentation key on the remote to activate document camera See chapter 3 11 1 Presentation Key for more information If you want to use S Video from the document camera you can connect the document camera to the AUX input on the system 108 5 Peripheral Equipment 5 3 Video Cassette Recorder VCR VCR DVD Playback Mono For playback connect a cable between Video Out on the VCR and Video In VCR on the system Connect a cable between Audio Out on the VCR and the Audio In VCR on the system Choose VCR from the Presentation menu to activate the VCR input Make sure that Audio In VCR is On see chapter 4 5 Audio If audio from VCR is too low this level can be adjusted in Audio Settings Inputs Level Settings The audio from the VCR will be audible in the local speaker system The audio from the VCR and your microphone s will be mixed and sent to the far end When a person talks on either local or far end the VCR audio level will be reduced to make it easier to comment on a video recording when
130. tes mono CD quality audio 64kbps AAC LD will be enabled 4 4 4 Natural Video Choosing Natural Video will enable 60 fields per second true interlaced picture for high motion video Auto Natural Video Auto will enable transmission of Natural Video from 768 kbps and above Reception of Natural Video is in this case always enabled Off Natural Video Off will disable both transmission and reception of Natural Video Custom 384 kbps and above to 1920 kbps and above 4 4 5 Video Quality The different video sources need different Video Quality Settings Main Camera VCR AUX and Split Screen have Motion as default PC Document Camera and VNC have Sharpness as default Motion Optimized for smooth motion video CIF SIF for low bandwidths iCIF iSIF for high bandwidths Sharpness Optimized for sharp video 4CIF 4SIF VGA SVGA XGA Auto The system chooses the best of Motion or Sharpness depending on picture layout and bandwidth 78 4 Administrator Settings 4 4 6 Default Call Settings Default Call Settings are connected with Call Settings in the call menu If you leave Call Settings unchanged when making a call the system will use the Default Call Settings in the call See chapter 3 5 4 Call Settings for more information In addition to the call Settings Call Type Net Bandwidth and Restrict 56k you also find settings for H 320 Auto bandwidth and H 323 Auto bandwidth in Default Call Settings 79 TANDBERG 3000 M
131. the Device name field select device pool and push the insert button A pop up box will now appear on the screen and ask you if you would like to configure the directory number Push the ok button You should now see the Directory Number Configuration WEB page Enter the E 164 phone number of your TANDBERG system in the Directory number field and in the Forward and Pickup Settings enter the time of No Answer Ring Duration The time selected has to have a value from 1 to 300 seconds Push the Add button to update the CallManager with the directory number settings You have now configured the CallManager with a H 323 client and should be able to register the TANDBERG system to it When the TANDBERG system is registered to a CallManager it will be possible to place and receive calls from this system to any other video and voice systems that are registered on the same CallManager 133 TANDBERG 3000 MXP User Manual 6 10 Appendix 10 Diagnostic Tools for IP To use these tools will require using a PC and setting up a telnet session towards the system Q 931 To show Q 931 trace during a call you need to issue the command syslog on One can get traces for RAS Q 931 and H 245 with this command It is a complex trace and requires an extensive knowledge in H 323 signalling to be understood Ping Ping is used to see if the system is able to reach a specific IP address using a mechanism in IP called ICMP If the system is
132. tion The Dual Monitor can be used to show full screen selfview still images and Duo Video To use the system in the Dual Monitor configuration 1 Connect Video Out 3 composite video output on the system to a video input on the dual monitor 2 Set Dual Monitor On in General Settings menu Alternatively you can use a PC monitor as your second monitor 1 Connect DVI I out on the system to your PC monitor 114 5 Peripheral Equipment 5 9 XGA Monitors and Projectors Optional The system can be delivered with optional single or dual TV XGA monitors lt can also be connected to any DVI VGA PAL or NTSC display Note that the unit supports VESA Display Power Management on the DVI VGA output see chapter 5 10 VESA Display Power Management and can be used to put your VGA monitors projectors to standby when the system goes into screensaver mode 115 TANDBERG 3000 MXP User Manual 5 10 VESA Display Power Management Because of the tremendous amount of energy consumed by monitors when operating the system will reduce power consumption and extend monitor lifecycle by suspend switch off monitors and projectors when the system goes into sleep standby This apply for all VESA Display Power Management comlient displays that are connected to the VGA DVI output of the system Note that this requires the display device to comply with VESA display Power Management system 116 5 Peripheral Equipment 5 11 Extended Displ
133. tions Near End and Far End Near End means your own camera Far End means the far end s camera Choose Far End to move the Far End camera How to use Far End Camera Control 1 Choose Move Camera form the Main Menu when you are in a call 2 Choose Far End 3 Move the far end camera with arrow keys and zoom 4 Press OK when done to escape far end camera control mode Move Camera Near End 09 Cancel 38 3 General Use Example You cannot see what the far end is writing on their whiteboard Choose Move Camera from the main menu Choose Far End from the dialog box Use Zoom and arrow keys to move the far end camera Press OK when done to go back to normal See also 3 13 3 Far End Control for more about Far End Control functionality 3 10 3 Camera Presets Use Camera Presets to easily vary between specific camera positions When you are in a call presets are available directly on the number keys on the remote control Press a number to activate a Camera Preset You can save presets 1 9 presets by the corresponding number for 1 second Note that Camera Presets does not work when you are in an input field then you need the numbers for dialing Camera Presets are also available from the Camera Presets menu under Control Panel Each Camera Preset is able to store Main Camera position pan tilt zoom Video source Audio source selection see chapter 4 5 Audio for further details How to use Camera Pre
134. ume of the audio system is controlled by the Volume Control keys on the system remote control 122 6 5 Appendix 5 6 Appendix Guidelines for setting up videoconferencing rooms The following are a set of guidelines to consider when either building a videoconferencing room or using an existing room for videoconferencing Lightin g Low Contrast desired for light intensity No dark spots Intensity table 800 1400 Lux as measured with an Incident light meter Block sunlight from entering room Seating Area Table Walls Should allow all participants to see Monitors Should allow camera to see all participants Non shiny non patterned preferably light grey surface if table used Color Generally high contrast color desired Light blue is commonly used Acoustically reflective surfaces such as glass or concrete should be covered with curtains or sound treatment Audio Noise Floor preferred less than 44dBC Reverb Time 0 3 to 0 5 sec Ventilation Keep in mind Noise Floor Velocity Noise Therefore keep velocity of air low Should be located away from noise Should not have windows Doors should be located off camera How to prepare a typical room for videoconferencing The diagram below shows a typical room designed to obtain the best results when using the system 123 TANDBERG 3000 MXP User Manual 3 Prestored camera views WS2 Document camens
135. unable to register to its gatekeeper or if it is unable to dial a specific endpoint one can use ping to see if there is at least an IP route to the gatekeeper or to the endpoint In case you have problems one would first ping the default gateway then the gatekeeper and then the other endpoint Traceroute Traceroute does exactly that it traces the route an IP packet takes to reach its destination and displays all router hops Traceroute is very useful for seeing exactly where there is a routing problem in the IP network and for checking where transport delay is introduced Layer 4 Ports used in H 323 calls The layer 4 ports used by the system in a H 323 call can be defined as follows Dynamic The ports are allocated at random from 2048 to 65535 Static Will use the predefinded layer 4 ports listed in the tables below Point to point Duo Video Gatekeeper Discovery RAS 55 5556 2326 2341 2326 2341 Data FECC Range 2326 2341 UDP MultiSite Duo Video QI Call Setup Eng S555 5500 Range y 52406 134 6 Appendix Note While using MultiSite if a site is disconnected and reconnected without terminating the entire conference the next site to be connected will have a H 245 port outside of the specified range lf this functionality is required through a firewall the range of TCP ports can be extended past 5564 However if a site is disconnected and reconnected without ending the conference enough t
136. use a VGA monitor as your main monitor Dual Should be used if you want to use a VGA monitor as your dual monitor VGA Out Quality The supported range of VGA formats will be optimized for the VGA display monitor based on the source image VGA Out Quality enables the user to change the preferred format for the DVI VGA output It is recommended to keep this setting in Auto unless your screen doesn t support some of the XGA or SVGA formats the system is using Note that the VGA Out port support VESA Power Management 65 TANDBERG 3000 MXP User Manual Auto VGA output format will be optimized dependant of the video source format refresh and of the EDID information available Supported formats are SVGA 800x600 75Hz SVGA 800x600 90Hz XGA 1024x768 60Hz XGA 1024x768 75Hz SVGA VGA output format is forced to SVGA format 800x600 75Hz 800x600 72Hz XGA VGA output format is forced to XGA format 1024x768 60Hz 1024x768 60Hz PC Picture Format 16 9 monitors only PC Picture Format setting only takes effect when TV or VGA Monitor Format is set to Wide Use this setting to determine if you want your PC presentations to be shown stretched in full screen or with correct aspect ratio using part of the widescreen display Normal VGA output will have 4 3 aspect ratio on wide screen monitor Wide VGA output will utilize the wide screen monitor at full 90 70 60 50 40 30 20 10 0 Ist Qtr 2nd Qtr 3rd Qtr 4th Qtr P
137. using the gatekeeper Call The system will use a call manager to make a H 323 call the system will Manager still be able to place calls directly to an IP address without using the call manager 4 8 2 2 3 Gatekeeper Discovery Auto The system will automatically try to register on any available gatekeeper If a gatekeeper responds to the request sent from the codec within 30 seconds this specific gatekeeper will be used If no gatekeeper responds the system will not use a gatekeeper for making H 323 calls and hence an IP address must be specified manually 94 4 Administrator Settings Manual The system will use a specific gatekeeper identified by Gatekeeper IP address 4 8 2 2 4 Gatekeeper IP address This is the gatekeeper IP address that is used if you specify H 323 Call Setup Gatekeeper and Gatekeeper Discovery Manual 4 8 2 2 5 Call Manager Address This is the call manager IP address that is used if you specify H 323 Call Setup Call Manager 4 8 2 2 6 H 323 Prefix When dialing a number prefixed with digits specified by H 323 Prefix and with Net Auto an H 323 call will be placed Example H 323 Prefix is 555 Dialing 55582 with Net Auto will select LAN 4 8 2 2 7 Advanced H 323 Settings The Advanced H 323 Settings only have an effect if they are supported by your IP infrastructure NAT NAT Network Address Translation is used in small LAN s often home offices when a PC and a videoconferencing s
138. view is already displayed on the screens Pressing selfview will result in a black screen Press selfview again to bring the picture back How to use Selfview 1 Press Selfview once to see a full screen picture of yourself your outgoing video 2 Press Selfview again to turn selfview off and go back to normal 3 2 3 Layout The Layout button has two behaviors depending on the Picture Layout setting in Administrator Settings see chapter 4 1 8 Screen Settings It can provide either a Picture in Picture or a Picture outside Picture 3 2 3 1 Picture in Picture With Picture in Picture PIP Layout makes it possible to see an extra picture in a smaller view Pressing Layout will bring up a picture in picture in the corner of the screen Press Layout again to move it to the other corners of the screen and finally hide it You can also hide it directly by pressing and holding Layout for 1 second Picture in picture will always appear on the main monitor Automatic PIP is the system s default setting That means that you will automatically show Picture in Picture when it is suitable see chapter 4 3 Presentation Settings 19 TANDBERG 3000 MXP User Manual How to use Layout with Picture in Picture Press Layout once to bring up a picture in picture Press Layout three more times to move it around in the corners of the screen The fourth time you press Layout it will disappear Pressing and holding Layout for 1 second will hide the sm
139. which stream to receive Streaming Allow remote Start Streaming can be started from the Videoconferencing system using the remote control by using the Dataport or from external user interfaces like the Web browser or Telnet session Streaming Announcements The system will announce to the network that it is streaming This enables a streaming client e g a PC to connect to the system s streaming session Used by Cisco IP TV Streaming Password Prevents unauthorized access to the streaming functionality Streaming Source Select between local video and or far end video to be streamed Local and far end audio is always streamed Streaming TTL Router Hops Used for streaming data to limit how many routers the data should pass before it is rejected Streaming Video Rate Defines the Video streaming rate from the system SVGA Super VGA 800x600 SXGA Super eXtendted Graphics Array 1280x1024 System information Lists system numbers line status software version and other useful information System name Identifies a videoconferencing system T T1 Network type 24 channels Default for NTSC versions T1 Line Coding Indicates how the signals on the line should be coded If parts of the systems use restricted coding this should be selected Take chair Request chairmanship of the conference If no one else is chairman the request is granted TCS 4 Used to address different systems on a LAN when dialing in via a gateway
140. will be stored in the graphics memory Note that Display Snapshot is only available when you have a stored snapshot 46 3 General Use 3 12 MultiSite Services A Multipoint Control Unit MCU enables several sites to participate in the same conference See chapter 3 5 3 Add Call for how to make a MultiSite call In TANDBERG s embedded MCU MultiSite you can have a maximum of 4 video and 3 telephone participants including yourself the host The participants are tiled up on the screen and are on display simultaneously in a Split Screen During a MCU conference the status line will provide information about the conference You can make a multipoint conference in different ways The MultiSite Services vary depending on how you make the call Using the system s internal MCU MultiSite The system has an optional built in MCU which is called MultiSite It supports up to 4 video calls and 3 telephone calls including yourself The MultiSite supports both Split Screen and Voice Switched mode With MultiSite you have the following services Request Release Floor Assign Floor To Participant Release Floor From Participant Terminal Names Layout Auto 4 Split 3 1 Split Voice Switched Using an external MCU that supports Chair Control H 243 With an external MCU that supports H 243 you have the following services Request Release Floor 47 TANDBERG 3000 MXP User Manual View Participant End View Chair Control
141. will not affect your Call Directory information Network Type Line Setup numbers or your SPID numbers 4 9 7 IP Address Conflict Check The system will give a warning if there is an IP conflict The user may initiate this check by selecting IP Address Conflict Check 105 5 Peripheral Equipment Using the optional peripheral devices outlined in this chapter and the many others available you will be able to build your own applications for use with the system thereby better integrating the system into your business environment This chapter will explain how to connect peripheral equipment to your system First of all however we recommend you examine the figure below detailing the available connectors on the back of the system Codec Peripheral Equipment contain Interfaces Document Camera Video Cassette Recorder VCR Telephone Add On Additional Cameras Additional Microphones Web Interface Dual Monitor XGA Monitors and Projectors VESA Display Power Management Extended Display Identification 106 5 Peripheral Equipment 5 1 Interfaces RR OC ee 5 Video Inputs 1 video input used by the camera 1 video input supporting S Video through a Mini DIN connector 2 video inputs supporting composite signals through RCA connectors 1 VGA DVI DVI Digital Video Interface Integrated Digital amp Analog input supporting resolutions VGA 640x480 SVGA 800x600 XGA 1024x768 and SXGA 1
142. with 56 bits encryption on ISDN and IP If all other sites do not support DES no other type of encryption will be initiated Both AES and DES Encryption are supported for mixed ISDN IP calls In addition AES and DES Encrypted sites can be connected at the same time 4 7 3 Passwords Administrator Password IP Access Password Streaming Password VNC Password and Access Code are duplicated from their respective menus Using the Security menu gives you a quick way to change all passwords of the system 90 4 Administrator Settings 4 8 Network Network LAN Settings Network Profiles 2 Data Port y The network menu contain ISDN BRI Settings LAN Settings Network Profiles Data Port 4 8 1 ISDN BRI Settings To make sure your system will work properly using ISDN BRI make the following settings 1 Set ISDN switch type 2 Enter ISDN line numbers SPIDs if required 3 Disable unused lines Some software versions do not support 6 ISDN lines therefore some of the Line Setup entries may be grayed out 4 8 1 1 ISDN switch type Select the type of ISDN network connected to your unit Note that 1TR6 should only be used if you are operating the system behind a PABX 4 8 1 2 Line setup This menu allows you to program the numbers associated with your ISDN line If you want to use this ISDN line you need to set Enabled On and enter the numbers of your ISDN line If some of the ISDN lines are not to be used
143. y reject all incoming calls See Chapter 3 8 3 Do Not Disturb for further details Call Status Ringing Do Not i Y Disturb If Auto Answer is set to On an incoming call will connect automatically You can set Auto Answer On On Mic Off or Off in Administrator Settings General Settings see chapter 4 1 4 Autoanswer 30 3 General Use 3 7 End Call The remote control works much like a mobile cellular phone Press End Call from the main menu or the red key on the remote control In the End Call dialog box press End Call again Press Cancel x to continue the call How to end a call 1 Press the red key on the remote control or End Call from the main menu 2 Press the red key on the remote control again or OK to confirm that you want to end the call End Call 10 47 15 228 63 09 Cancel How to end a multipoint call 1 Press the red key on the remote control or End Call from the main menu A list of participants appears allowing you to end each separate call Select a participant and press OK or the red key 3 Press End All Calls if you want to end the whole conference End Call Project team Paris Project team New York Om Note that switching off the monitor s will not end a call To end a call you must press the red key 31 TANDBERG 3000 MXP User Manual 3 8 Standby The system will automatically go to Standby mode when it is not in use You can also choose Standby from t
144. ystem is connected to a router with NAT support NAT support in the videoconferencing system enables proper exchange of audio video data when connected to an external videoconferencing system when the IP traffic goes through an NAT router When NAT is On the NAT Server Address will be shown in the startup menu My IP Address 10 0 2 1 NAT NAT Address This must be the external global IP address to the router with NAT support Packets sent to the router will then be routed to the codec In the router the following ports must be routed to the codec s IP address Port 1720 Port 5555 5560 Port 2326 2365 Please contact your TANDBERG representative for further information 95 TANDBERG 3000 MXP User Manual RSVP Auto Resource Reservation Protocol enables the systems to request the optimal amount of bandwidth for the duration of an IP videoconference Off Resource Reservation Protocol is switched off QoS Type Off No QoS is used Diffserv Diffserv QoS method is used Please see below for details IP IP Precedence QoS method is used Please see below for details Precedence IP Precedence Video Used to define which priority audio video data and signaling should have in the network The higher the number the higher the priority The priority ranges from O off 7 for each type of packets Auto will provide the following priority Audio Video Data Signaling Own FA IP Type of Service TOS helps a router sele

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