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AZTEC On-Line Communications – Getting Started Guide
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1. Communications Provided by Severn Trent Services Severn Trent Water Purification Ltd Getting Started Guide Part No 04 1004 C Issue April 2003 299 6050 2 These instructions describe the installation operation and maintenance of the subject equipment Failure to strictly follow these instructions can lead to equipment rupture that may cause significant property damage severe personal injury and even death If you do not understand these instructions please call Severn Trent Water Purification for clarification before commencing any work at 215 997 4000 and ask for a Field Service Manager Severn Trent Water Purification Inc reserves the rights to make engineering refinements that may not be described herein It is the responsibility of the installer to contact Severn Trent Water Purification Inc for information that cannot be answered specifically by these instructions Any customer request to alter or reduce the design safeguards incorporated into Severn Trent Water Purification equipment is conditioned on the customer absolving Severn Trent Water Purification from any consequences of such a decision Severn Trent Water Purification has developed the recommended installation operating and maintenance procedures with careful attention to safety In addition to instruction operating manuals all instructions given on labels or attached tags should be followed Regardless of these efforts it is not possible to eliminate a
2. Communications and click Details If dial up networking is not checked then check the tick box and click OK If it is checked dial up networking is already installed Click OK again to close the Add Remove Programs dialog box 3 Check TCP IP protocol is installed Start gt Control Panel gt Network 4 Check no programs are open which may have claimed the serial port 5 Try re booting the PC 6 On the Series 1000 check the connecting wire between the Aztec On line modem board and the main processor board 7 Dial the telephone number of the Aztec On line modem using a standard telephone Confirm that the Aztec On line modem answers after 2 rings Check that the light on the Aztec On line modem board starts to flash more quickly whilst you are ringing the instrument 299 6050 2 8 Check the correct telephone number is entered This should include any additional numbers required for your telephone system e g 9 at the start to dial an outside line Check no unnecessary country code has been added 9 If installation of the set up programme from the CD is unsuccessful you must manually set up a dial up networking entry on the PC For instructions on how to do this visit the web address below and select the Support option www capitalcontrols net azteconline N B You need to have registered for a support password to enter this section of the site 299 6050 2 299 6050 2 Design imp
3. http 172 16 1 2 m Note You can optionally set the home page to be your Series 1000 monitor 299 6050 2 To do this select Internet Options from the Tools menu Enter the address http 172 16 1 2 in the Home Page section and click OK After a few seconds the main login screen will be displayed in the browser This means all set up and communication has been successful If you do not see the login screen consult the troubleshooting guide Please now consult the Aztec On line User Manual on the accompanying CD ROM for details about using the system Y Sener TO 5 cp Horrol miene Explorer nO 3 fo sigt ah i fess E bic 172 161 kecutpegi i Welcome to the Series 1000 A Remote Communication System a i Please login 1 be bed SAA AA e Re E E ER EA ao elt g t LR 8 e L eet e Om me Te Ae Passavnal l Le LR AER AR ee ee Slie 299 6050 2 Troubleshooting Guide Problem Solving Checklist Below is achecklist which may prove useful should remote connection problems occur 1 On the PC check that the modem cable and hardware are correctly connected and that the driver software for your modem is correctly installed 2 If you are using Windows 95 98 or Me check dial up networking components are installed as part your Windows installation Go to Start gt Settings gt Control Panel gt Add Remove Programs and select the Windows Setup Tab Select
4. T Me this is normally Start gt Programs gt Accessories gt Communications gt Dial Up Networking or Start gt Programs gt Accessories gt Dial Up Networking e For Windows 2000 Start gt Programs gt Accessories gt Communications gt Network and Dial Up Connections e For Windows XP Start gt Programs gt Accessories gt Communications gt Network Connections bai Dial Up Networking File Edt View Go Favorites Connections Help amp 22 4 2 3 Back Bomvana Up Create Dial Sal Dial Up Networking Phone orHost Device name Status E Make New Con 29 Freeserve 44 O84 5 0F96699 U S Robotics 56 See F4 010101 020202 U S Robotics 5b d 1 object s selected select the required entry then click Connect to start dialling When connection to monitor has completed check Status is Connected in Dial Up Networking folder open Internet Explorer The browser will probably start searching for the default home page If so click the Stop button 299 6050 2 E Yahoo S Ireland Microsoft Internet Explorer File Edt View Favorites Tools Help e sb Hack oam Stop Refresh Home Address e http Ak yahoo con Enter the address http 1 72 16 1 2 in the address bar and hit Enter 4 Yahoo UK amp ireland Microsoft Internet Explorer Eile Edit View Favorites Tools Help 7 O 2 a Back Forward Stop Refresh Home Address E
5. ally enabled by the network provider If an individual SIM is purchased this needs to be Data enabled by a telephone call to the network provider requesting this service The network provider will then enable the service and supply the Data telephone number to be used If a SIM is acquired via a corporate agreement the relevant account manager should carry out the enabling of the data facility and the SIM supplied with a Data number ready to use Should you require further assistance with this procedure please contact the Severn Trent Services Sales Department on 01235 512000 or Fax 01235 512020 Task 2 Inserting SIM card into GSM modem GSM Version Only Open the Series 1000 instrument and locate the modem board on the inside of the door Gohl Modem board To fit the SIM card depress the SIM release button on the GSM modem Press down op GJ release button to ht Sik carrier Sih Carrier TAA ESSE LUN CRS Sl Tp E tree pe 299 6050 2 299 6050 2 Remove the SIM carrier and insert the SIM as shown Re insert SIM carrier into the modem and press fully home Record the data and voice telephone numbers associated with the SIM It is recommended these are recorded onto a label and fixed to the modem for future reference Task 3 299 6050 2 Instrument Tr Capital Danir as rom J LIAD Eitrenam KR birea 2 LN Etrenm 2 U Zi Graph Operate sexs Snup Deg
6. atible PC 64Mb RAM CD ROM Drive 56k Modem Monitor resolution 1024x768 pixels Microsoft Windows 95 98 NT 4 0 Me 2000 XP Microsoft Internet Explorer 5 5 or greater Aztec On line is designed to work with Microsoft Internet Explorer Severn Trent Services cannot currently guarantee correct operation using any other Internet browser software Where to Get Help 299 6050 2 This Getting Started Guide covers the initial set up of Aztec On line Communications Further information about using the system is contained in the Aztec On line User Manual included on the CD ROM Help on other related topics Using the Internet lf you are unfamiliar with basic Internet web browsing we recommend the following book Collins Gem Internet ISBN 0004723341 192 pages 1999 Using Microsoft Internet Explorer To get specific help on Internet Explorer select the Help drop down menu from within Internet Explorer Operation and standard configuration of the Series 1000 299 6050 2 For help please see the relevant Series 1000 Operation and Maintenance Manual also included on the CD ROM Getting Support Additional support and current news relating to Aztec On line can be found on our website at Web http Awww capitalcontrols net azteconline Note The support section of the site is password protected To register for support visit the above address click on Support and fill out the req
7. chanical including photocopying recording or by any information storage or retrieval system without prior written permission from Severn Trent Water Purification Ltd Notice of Liability Every effort has been made to ensure that this manual contains accurate and current information However Severn Trent Water Purification Ltd shall not be liable for any loss or damage suffered by readers as a result of information contained herein Trademarks All trades are acknowledged as belonging to their respective companies 299 6050 2 Introduction Congratulations on your purchase of the Aztec On line communications package for the Aztec Series 1000 range of instrumentation the first of its kind in the water industry This package represents the cutting edge in remote communications technology and should prove to be of great benefit in a wide variety of applications For example using Aztec On line allows you to remotely manage your Series 1000 instrument from the comfort of your own office Contents of Pack 299 6050 2 Additional to this manual the Aztec On line set up pack should contain e Aztec On line CD ROM If this is missing please contact your Severn Trent Services representative or phone the Severn Trent Services sales team on 44 01235 512000 during office hours System Requirements Note The minimum system requirements for Aztec On line are as follows 5SOOMHz PIII or higher IBM comp
8. d Graph pages only No control or configuration of the instrument is available e Level 2 Intermediate Allows user to view all pages No control or configuration of the instrument is available e Level 3 Full All functions are available to the user Ths Capial Contras Group Ia Laa 2 Heen d Graph Operate Diag Eel Up Laag Jad aia J iapun Anpe L keiavg m maar Complexe diere Advanced Seltumg ESCH Aze On line Setlinges o7z 5 Hazer IE A Select Le DEL zettmes LRA Lara goog security Level Lowest wed 3 Security Level 2 Laval 7 Security Level 3 Hg ect A IS Ise IY Level 155 Sau Lava Accags Blocked i Ke Password Changes a LA JU jee sa 1 From the main Series 1000 screen select set Up to enter the set up menu 2 Using the arrow keys scroll down and select the On line option from the set up menu 3 From the Aztec On line settings menu select the required security level 4 Select the Access option 299 6050 2 15 57 12 2 2002 Old Value Blocked security Users are able to remotely log in at this security level A F to select to accept OFF Ca JE sell 5 o CSC Level Se leat Hu Ju L LIOu Cid Wales A New Valus GX ACESS Enter the aL w ood for th sacuri1y ee AC to enter value 3 to erer a742 Hazan ze d J ee e 5 Use arrow keys to change from Blocked to All
9. et E i ey eas Measurement Settings mi Catbration Seltirgs ver QULPULS Relays DA Lommrmirocalrece Sal Up Come 5 44 12 37202 f Device Serial Device Eeninge Serial Settings Moia Artec On line Hodam Set Up Comms Device 15 44 12 2 2002 Aztec On line Mode External Printer Settings Type ASCII a ea a Sed Up Come 5 44 dear ooo Derice Serial Devi Feins Serial Settings Moin Artec On line Moder Setting up Communications on your Series 1000 1 From the main Series 1000 screen select set Up to enter the set up menu 2 Using the arrow keys scroll down and select the Comms option from the set up menu 3 From the Comms menu select Device 4 Mode External should be set to Aztec On line If not press select and use arrow keys to find Aztec On line Press the return arrow 5 Press the return arrow to return to the Comms menu Select Settings 299 6050 2 6 Use the arrow keys to scroll through the Gen Au S800 te options to set e Baud Rate to 9600 bps e Word Length to 8 bits e Parity to None e Stop Bits to 1 e Protocol to RS232 Note These settings are the default settings for the Series 1000 and will be restored after a cold start Task 4 299 6050 2 Setting up Security on your Series 1000 Instrument There are three levels of security which can be configured e Level 1 Basic Allows user to view Main an
10. he operation If the operation fails refer to the troubleshooting guide at the back of this manual To repeat this operation or to enter another Dial Up networking entry run the program again by selecting Start gt Programs gt Severn Trent Services gt Aztec On line gt Set Up Comms 299 6050 2 Task 6 Setting up Microsoft Internet Explorer If Microsoft Internet Explorer in not installed on your PC or if the installed version is older than version 5 5 please visit Web http Awww microsoft com and download the latest version 1 Explore the Connections tab of the Properties Open Home Page Cut Create Shortcut Delete Rename ES jez Recycle Bin imema Properties Bereid Sen sis Cadet Comecton Piogans Advanced p NS Gel 5 oes x Lice the Coneechon wizard io connect pour 3 conpdetotelierel I Hever did a pornection OF Did yhereve suguer connection is nol present T mays lal ny delad connection Cured dauk Now T pestom syetan securty check balora daing Set Deist Local dea hewark LAH Seilen 299 6050 2 Right click the Internet Explorer icon on the desktop and select Properties Select Dialog box 2 Select option Dial whenever a network connection is not present as shown then click Apply and OK Task 7 Connecting to your Series 1000 Instrument Open the Windows Dial Up Networking folder e For Windows 95 98 N
11. ll hazards from the equipment or foresee every possible hazard that may occur It is the responsibility of the installer to ensure that the recommended installation instructions are followed It is the responsibility of the user to ensure that the recommended operating and maintenance instructions are followed Severn Trent Water Purification Inc cannot be responsible deviations from the recommended instructions that may result in a hazardous or unsafe condition Severn Trent Water Purification Inc cannot be responsible for the overall system design of which our equipment may be an integral part of or any unauthorized modifications to the equipment made by any party other that Severn Trent Water Purification Inc Severn Trent Water Purification Inc takes all reasonable precautions in packaging the equipment to prevent shipping damage Carefully inspect each item and report damages immediately to the shipping agent involved for equipment shipped FOR Colmar or to Severn Trent Water Purification for equipment shipped F O B Jobsite Do not install damaged equipment SEVERN TRENT SERVICES COLMAR OPERATIONS COLMAR PENNSYLVANIA USA IS ISO 9001 2000 CERTIFIED Severn Trent Water Purification Ltd 8 Hawksworth Southmead Industrial Park Didcot Oxon OX11 7HR Copyright 2002 by Severn Trent Water Purification Ltd All rights reserved No part of this manual may be reproduced or transmitted in any form by any means electronic or me
12. owed Press the return arrow 6 Select the Password option and use arrow keys to set password Max length 8 characters Press return arrow twice to get back to Aztec On line Settings menu Repeat these steps to set up another security level if required Note Atleast one security level must be set up for the system to function correctly Task 5 Installing the Set up Program on your PC Note A modem must be installed on your PC before continuing See Windows Help for help on installing a modem Welcome to the Aztec On line CD Set Up Communications Enter name of monitor s1 000 Aluminium Enter telephone number Area Code jar 0101 i Phone Number fi elel OF Cancel 299 6050 2 1 Insert the CD ROM in CD or DVD drive The program should start automatically if not select Start gt Run and browse to d RemoteCD RemoteCD exe where d is the letter of your CD ROM drive 2 Click Setup Follow the prompts to install the program necessary to add an entry to the Windows Dial Up Networking folder After completion click Finish and the programme will start 3 The name of the modem installed on the PC should be displayed in the top box If you have more than one modem installed select the modem you wish to use Enter a name to identify the entry and the data number of your SIM card or telephone number for your phone line and click OK A message will appear to confirm success of t
13. rovements may be made without notice Represented by 08 06 299 6090 2 SEVERN TRENT SERVICES CAPITAL CONTROLS Severn Trent Services 3000 Advance Lane Colmar PA 18915 Tel 215 997 4000 e Fax 215 997 4062 Web www severntrentservices com E mail marketing severntrentservices com UNITED KINGDOM e UNITED STATES e HONG KONG INDIA e ITALY e MALAYSIA Copyright 2004 Severn Trent Services 106
14. uest form Your password will be emailed to you within 24 hours Should you require further assistance our service team are available for support Telephone 44 0121 313 2300 during office hours Fax 44 0121 313 4793 Email capitalcare capitalcontrols co uk Feedback We welcome any comments you may have about Aztec On line Your feedback enables us to continue to understand your needs and guides us towards future product enhancements A feedback form can be found by visiting the website Web http Awww capitalcontrols net azteconline and clicking on Contact lf you would rather send your feedback using more traditional methods please address all product feedback to Aztec On line severn Trent Water Purification Ltd 8 Hawksworth Southmead Industrial Park Didcot Oxon OX11 7HR UK or faxed to 44 01235 512020 We shall endeavour to reply to all feedback 299 6050 2 Task 1 Acquiring a data enabled SIM card 299 6050 2 GSM Version Only All GSM mobile telephones require a SIM card from the selected network provider e g Vodafone Orange etc in order to operate over the GSM network Aztec On line GSM also requires a SIM card from a network provider the only difference being that the SIM needs to be data enabled Most network providers offer many facilities over the GSM network i e Voice Data Fax and WAP services Facilities other than Voice usually need to be specific
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