BOSmanager Userguide
Contents
1. BOSA BOSmanager Remote Administrator Users Manual Sort By Controls the default organization of devices and sessions within the BOSmanager graphical interface Devices Type and Name devices will be sorted by type and within each type by name Name devices will be sorted by name only Sessions Type and Name sessions will be sorted by type and within each type by name Name sessions will be sorted by name only Check Device Status When this option is enabled checked BOSmanager will automatically refresh the device status at the specified interval The device refresh interval is controlled by the horizontal slider the refresh interval can be between one and ten seconds NOTE Normally every device reports status to BOSmanager when the device is booted or when the network is refreshed Enabling this function will increase the network traffic The Refresh option can be used to manually refresh the device status Page 51 BOSA BOSmanager Remote Administrator Users Manual Trees Tab All functions in the Trees tab are only available with an Enterprise License The Trees Tab controls which BOSmanager components will be displayed under the Network Neighborhood NOTE When changing the trees that BOSmanager will display it is necessary to restart BOSmanager for these changes to take effect General Options Settings xi General Trees Browse IP Range SNMP PXE TFTP Select the service to manage w2. 53 SNMP Tab ee ee eee eee 56 TFTP Tab 58 Enable Log View Log 59 Create Inventory File 60 XP Embedded Image Restore 62 BOSmanager License 63 Special Functions 64 Terminal License 65 PXE Backup 65 View Menu 66 Standard Buttons 66 Status Bar 5 2 2222 eee eee eee 67 TypesofIcons 67 LargeIcons 68 Small Icons sos mom eee eee eS SS 68 List 69 D tails eet Se ee ee ie ee 70 Device Status Icons 71 Enterprise Edition Info 7 About 71 Searching for devices on the network 73 Organizing Devices BOSmanager 73 Sorting devices 74 Moving Devices 75 Working with device s 76 Single Device 76 Multiple Devices 78 Description of Remote Device Operations 79 Remote Assistance 79 Remote Power On Off Wake LAN
3. Tw 00E0CSPAAATC ug 0 004414 Ceca When using the large or small icon view it is possible to move the location of the devices within the right hand BOSmanager pane In the group properties Option dialog the Set Remap mode must be enabled Then select either the small or large icon view devices are moved by clicking and holding the left mouse button down while dragging the device icon to the desired location Page 77 Qm BOSmanager Remote Administrator Users Manual The following example shows how it is possible to create a map like view using a background image and placing the devices at certain locations over the image BosaNova Inc BOSmanager Enterprise Edition File Modify Device Tools View Info m 4 Sales BJR 555 Sales BJR 555 BJR 366 BJR 366 BJR 1300B e LTC 4C9A54 d BROTHER EJR 1300B e 080 BRW 872046 IBM 05 400 E Aud ue IBM 05 400 V4R3MO V4R3MO z B Scheduler Ms BROTHER BRW 872E46 Working with device s Single Device To work with a single device click on the device with the left mouse button selected device s will be displayed with a blue background It is also possible to directly click the right mouse button to display the device popup menu The two ways to work with the device are 1 Right click on the device to display the device popup menu 2 Select the device and use the Device menu When right clicking on the
4. 79 cotos Su m 79 Receive Configuration 80 Send Configuration 80 Import Configuration 80 Firmware Update 80 Factory Default 80 Users Manual Page 5 BOSmanager Remote Administrator Users Manual Send an INI or Registry File 80 Sends a Message to a Device 80 Personalize 80 e ooo ee e dete 81 6 BOSA BOSmanager Remote Administrator Users Manual Introduction BOSmanager is a graphical remote management tool for monitoring configuring and applying firmware upgrades to networked devices BOSmanager provides interaction with remote devices on the network from a PC or server where the software is installed BOSmanager presents a simple graphical representation of devices on the network to the user In the left hand pane devices are listed in a tree view according to an assigned group the right hand pane can be configured to display only device icons large or small or details about the devices including device model MAC address DOM size device status and firmware revision BosaNova Inc BOSmanager Freeware Edition File Modify Device Tools View Info Lu L 2 4 me Ima Network Neighbor
5. Freeware Edition File Modify Device Tools View Info p Options v Enable Log Network Neighl view Log gt TechSuppo Scott Create Inventory File BIR_555 _651004 BJR 1300E BOSmanager Licence Scheduler XP Embedded Restore Advanced Function To obtain a BOSmanager log 1 Select the Enable Log menu item to enable logging 2 Use BOSmanager in the normal way to perform device operations 3 Deactivate logging by unchecked the Enable Log menu item Once logging has been stopped the View Log menu item can be used to view the BOSmanager log Page 61 BOS Tiova BOSmanager Remote Administrator Users Manual NOTE The previous log file if any is overwritten each time Enable Log is selected Create Inventory File To create an inventory file of all devices select the Create Inventory menu item from the Tools menu as shown in the diagram below BosaNova Inc BOSmanager Freeware Eq File Modify Device Tools View Info 2 Options gt i v Enable Log Network Neighl View Log gt TechSuppo Scott2 Create Inventory File XP Embedded Restore XT 6510D BJR 1300E BOSmanager qa Scheduler Advanced Function This function is available only with the Enterprise License BosaNova Inc BOSmanager xi Warning This Functions
6. v Enable Log Network Neighl yjew Log 0 TechSuppo Scott Create Inventory File XP Embedded Restore AT 6510D EE BJR 1300E BOSmanager Licence Scheduler SS TC SG Advanced Function 64 BOS Tova BOSmanager Remote Administrator Users Manual BOSmanager License When installing BOSmanager the Freeware version of the software is always installed first In order to activate the Enterprise Edition it is necessary to enter a product serial number and activation code These codes are normally in a license file lic sent by E mail the activation codes can be obtained by contacting BOSaNOVA Sales In order to start the licensing select the BOSmanager License menu item from the Tools menu Re BosaNova Inc BOSmanager Freeware Eq File Modify Device Tools View Info Options e 12 iJ Enable Log Network Meighl view Log gt Techsuppo Scott2 Create Inventory File XP Embedded Restore T_6510D BJR 1300E BOSmanager Licence q Scheduler Advanced Function Refer to the licensing section this document for more detailed information on licensing BOSmanager Page 65 Special Functions E mp BOSiiova BOSmanager Remote Administrator Users Manual The Special Functions submenu on the Tools menu provides several useful tools for tracing and licensing terminals BosaNova In
7. The organization of devices into Groups is normally done using an IP address range that is each group is assigned one or more IP address ranges to search for devices Refer to the sections on Adding Groups and Group Properties for more information on this topic NOTE The group and device information is saved each time the BOSmanager program exits this information is used to initialize the device list each time the BOSmanager program is started Page 75 Qe e s BOSmanager Remote Administrator Users Manual Sorting devices When using the Details viewing mode it is possible to sort the devices by any of the displayed columns Die Modify Device Toots Help i2 es 9 MAC Address 00 1143 47 E3 1010 00 16 66 38 A3 108 00 50 FC M CB 1010 64 55 20 52 41 53 105 00 0C 29 9A AB 108 00 E0 C5 4D 73 1018 00 E0 C 65 00 2490 38100 KB 18 00 0 5 57 27 5035 35336 21 00 E0 C5 4D 75 50 38 35506 19 00 E0 C5 4D 75 5038 35572 KB 19 00 E0 C5 57 01 06 01 01 Do 00 0 5 40 75 06 0040 Do 00 0 5 40 75 060101 Do 00 E0 C5 5C 62 060046 Do 00 E0 C5 5F 22 060042 Do 192 168 042 00 E0 CS S 4 ED 1021 192 168 0 18 00 0 54 1021 1921680116 0040 AF 79 11 1058 192 168 0 101 1921680120 192168011 192 168 0 121 OEM TFMIZENVQSL 192168012 i 192168014 b vm 1921680146 192 168 0126 192 168 0129 192 168 0 142 19
8. bkp When doing a Global Restore BOSmanager will warn the user that this action will erase the current configuration BosaNova Inc BOSmanager xi WARNING The Global Restore will erase the current configuration Would you like to execute the Global Backup now w joe 1 Remove All The Remove All option allows the user to Remove All Devices removes all devices but leaves the group definitions intact Remove All Groups and Devices removes all devices and ALL groups Exit Exits the BOSmanager program Page 30 BOSTiova BOSmanager Remote Administrator Users Manual NOTE When exiting the program ALL groups devices and configurations will be saved However when the program is run again the state and or configuration of the devices may have changed for this reason it is recommended to enable the option for Refresh of the network when BOSmanager starts Page 31 BOSA BOSmanager Remote Administrator Users Manual Modify Menu Ei BosaNova Inc BOSmanager File Modify Device Tools View Inf Move Rename Delete Properties F2 W4BB81F XT 6510DA BIR_1300B eduler Move To Moves a device or group to another group To move a device or group select the item with the mouse in the left pane and then select the Move menu item A dialog box will appear displaying the network nodes select the destination location fo
9. Enable PXE Server TFTP Set the Shared Folder Parameters Server Address Share Name NI User 5 Password od Confirm Password 5 Note This service require the DHCP service active Enable PXE TFTP Servers Activates the integrated PXE and TFTP servers NOTE When using these services it is necessary to specify a shared network directory a standard Windows share should be used The disk space required for the backup restore operations is either 512MB or 1000MB The shared folder ideally should have at least 2GB of free space NOTE These services require significant network bandwidth it is not recommended that these services be run over a WAN Server IP Address Page 60 T o mgr BOSA BOSmanager Remote Administrator Users Manual The name or IP address of a server PC configured with a shared folder Share Name Name of the shared folder on the server PC User A user account which has read write access to the shared folder User Password Password for the user account Press the OK button to confirm the settings Enable Log View Log To enable BOSmanager logging select the Enable Log menu item this will enable the logging of all BOSmanager operations The View Log menu item is disabled as long as the Enable Log menu item is checked enabled The logging operation can be used to debug situations where devices cannot be seen on the network BosaNova Inc BOSmanager
10. po Import File Exit The following message will be displayed on successful activation of the license file 1 The licence has been correctly installed Press the OK button to complete the license activation Installation From a Certificate File Before continuing please make sure you have the license file document usually supplied as a PDF file available for reference Enter the Serial Number from the license certificate Page 21 BOSTiova BOSmanager Remote Administrator Users Manual The serial number is a 10 digit number make sure you enter ONLY 10 digits Once a serial number has been entered the Activation Code field will appear at the bottom of the licensing dialog box The activation code is a 22 letter field After entering the activation code press the Install button A dialog box will appear indicating a successful license activation NOTE The previous procedure is for activation of the Enterprise License Other codes may have to be entered to activate other features of the product The activation procedure normally requires 3 steps as follows 1 Activation of the Enterprise License 2 License number of Clients 3 License Software Subscription Page 22 BOSmanager Remote Administrator Users Manual Completing the License Management This window will display the version the BOSmanager as well as the Enterprise license activation information BosaNova License Status
11. Edi File Modify Device Tools View Info e Network Neighl TechSuppo M Scott2 W4BBS1F XT 6510D ES AS 13005 5 Scheduler Options Enable Log View Log Create Inventory File XP Embedded Restore BOSmanager Licence Advanced Function 49 BOS Tova BOSmanager Remote Administrator Users Manual Options Select the Options menu item from the Tools menu and the following dialog will be displayed General Tab General Options Settings xi General Trees Browse IP Range SNMP PXE TFTP Network Neighborhood Sort by Groups as Created Devices Model and Name x Sessions Receive Configuration upon New Device Check Device Status Browse answer wait time yr Cancel Receive Configuration upon New Device Check Box When this option is checked the device configuration will automatically be uploaded when a new device is detected This option allows the configuration to be received without having to manually Receive the configuration from the Device menu NOTE The configuration received from the device by BOSmanager is stored locally it is possible that the configuration of the device itself can change as a result of local user interaction Therefore it is important to upload the configuration of the device before modifying the configuration Page 50
12. Enterprise Activaction Clients Licence oO 1 Enterprise Activaction 1 Clients Licence 2 Software Subscription Expire at 31 December 2008 www bosanova com The license information is displayed as follows e Enterprise license activation e License for 20 Clients e License for Software Subscription Page 23 BOSmanager Remote Administrator Users Manual BOSmanager Product Overview BOSmanager is a software product which allows remote administration of all BOSaNOVA networked devices as well as the identification of any other manufacturer s device which is compatible with the SNMP protocol The following paragraphs describe the basic features and advantages of using BOSmanager e Starting BOSmanager BOSmanager can be started simply by clicking on the desktop icon or the Program menu link created during the installation BOSmanager will display a graphical interface for exploring network devices viewing network devices and managing these devices Refer to the chapter on the BOSmanager user interface for more specific information on the three main areas of the BOSmanager interface e Searching for devices on the network BOSmanager provides the capability to search for devices on the network By default BOSmanager will only search for BOSaNOVA devices BOSmanager Enterprise Edition can be also be configured to search for other manufacturers devices on the network using the SNMP pro
13. configuration Send Vic Wallpaper Prnnerties F2 Factory Default resets the configuration of the device to the factory default configuration NOTE This operation will give the option to Keep Network Settings If they are not kept it may make the device unreachable on the network as it wil be set to DHCP Send Ini File this function is specific to BOSaNOVA WTC Thin Clients Contact BOSaNOVA if it is necessary to modify the CE net registry before performing this operation Shadowing All BOSaNOVA Thin Client devices have the ability to be shadowed from BOSmanager using the VNC protocol the VNC viewing mode can either be complete control over the keyboard and mouse or view only View Only the desktop on the device is viewed in a VNC window activity on the device can be monitored but the keyboard and mouse will not be active Full Control the desktop on the remote device will appear in a VNC window and the local mouse and keyboard can be used to completely take over control the device NOTE For the Shadowing function to work properly remote VNC connections MUST BE enabled on the device T o mr BOS Tova BOSmanager Remote Administrator Users Manual Send Message this function allows a message to be sent to the terminal from the administration Terminal Text Messaging Ed Message Informational C Warming C Error Message Text Line 1 Please exit all prog
14. device the popup menu shown below will be displayed Page 78 E eme BOS Tova BOSmanager Remote Administrator Users Manual BosaNova Inc BOSmanager E File Modify Device Tools View Help gt j v Network Neighborhood 2 0 Sales XT_5BFE96 Scott2 Gl 522 Add a Configurations lt Firmware Update i c 7 Power Options Special Functions Personalize Associates Ea Device Move To Delete Canc Properties F2 Refresh F5 The options on the device menu will depend on the type of device selected for more information on device specific functions refer to the product information for that device Page 79 Multiple Devices BOSA BOSmanager Remote Administrator Users Manual BOSmanager allows a user to perform operations on multiple devices NOTE Multiple device selection is only available in the BOSmanager Enterprise Edition Multiple selection of devices works exactly like multiple selection of files in the Windows Explorer To select consecutive multiple devices hold the Shift key down and select the first device then select the last device and all devices from the first selection to the last selection will be highlighted To select nonconsecutive devices hold the Control key down and select devices with the left mouse button each selected device will be highlighted Once the devices have been selected press the right mouse button ove
15. is used to apply firmware upgrades and or product add ons to a device To use this option a firmware upgrade file for the specific model of device must be obtained from BOSaNOVA attempting to apply an incompatible upgrade to a device will result in the following warning BosaNova Inc BOSmanager x Warning The selected firmware is not compatible with this Thin Client s Model OK BosaNova Inc BOSmanager Warning A The local configuration is not longer compatible with the software version of XT_570201 device The local configuration will be cleared Before applying firmware update make sure the upgrade file is the correct version for the device Right click the unit and select Firmware Update PEN co 5 d Manage connections B C Configurations cil gd fi Firmware Update 9 ui Power Options b Special Functions rest Peni Personalize Move To Delete Canc Refresh F5 Properties F2 Page 43 BOSmanager Remote Administrator Users Manual If you have downloaded a file from BOSaNOVA to your PC select Embedded HTTP Service Select OK Update Firmware Options Open firmware file 27 2 1 glQ LTC 1300b 7 0 12 tar LTC 1300b_7 0 12 tar Update File tar gz tar v 44 BOSA BOSmanager Remote Administrator Users Manual NOTE During this process the file is u
16. menu item e The Device menu contains all of the commands for working with devices and groups Page 27 BOSA lt BOSmanager Remote Administrator Users Manual e The Tools menu provides access to functions for configuring the BOSmanager options installing licenses and logging BOSmanager operations e The View menu is used to configure the appearance of the BOSmanager interface e The Info menu contains Web Site and About information The toolbar located just below the menu bar contains ICONS for accessing the most common BOSmanager functions as described below BosaNova Inc BOSmanager Freeware Edition File Modify Device Tools View Info 00606 Browse the ENTIRE network for devices and refresh the status of each device Refresh only a subgroup of the entire network of devices Move a device to another group or location View the properties of the selected device or group Change the way in which the devices are displayed in the right hand pane a 28 BOS Tova BOSmanager Remote Administrator Users Manual File Menu BosaNova Inc BOSmanager File Modify Device Tools View Infi Add Group Refresh All Browse Global Backup Global Restore Remove All gt Exit Add Group Creates a new group for devices To create a group select the option enter a descriptive name and press the OK button The new group will appear
17. 2 168 038 1921680123 1921680122 192 168 0 127 192 168 0125 HI Devices 18 License 100 To sort the devices by a column click the left mouse button on the column title This allows devices to be sorted by e Name e IP address e Model e State e Firmware version By default devices are sorted by the name Example Click the Version column title and the devices will be sorted by firmware version number where devices with the latest firmware are listed first Page 76 CS BOS Tiova BOSmanager Remote Administrator Users Manual Moving Devices It is also possible with BOSmanager to manually move devices from one group to another thus allowing any arbitrary type of device grouping To move a device select the device with the left mouse button and select the Move To menu item from the Modify menu A dialog box as shown below will appear listing the current groups from this list select the destination group for the selected device and press the OK button to confirm Alternatively right click on the device and select the Move To menu item from the device popup menu It is also possible to select multiple devices and to move ALL of the selected devices to a specific group at once Move XT 52D575 M Please select an object and cick OF Group Group wk 3apptervet OEMAS7ETIVIDI2 W505230 W572675 WT 7100 Rabbi CE XT5 0046C7 XT 520575 Tw o0EOCSS4EDCC Tw o0EOCSSF2279
18. 8 00 E0 CS 54 AA 1021 VIA 1000 djPrntOne004414 1921680116 PrintOne 00 10 AF 79 11 10 58 NET ARM Devices 18 License 100 NOTE The appearance of the BOSmanager window may vary depending on the host operating system The view above was taken from a standard Vista installation 1 Title bar The standard Windows title bar which displays the program icon the program name and three buttons Minimize Maximize and Close 2 Menu Toolbar The toolbar menu contains icons for the most common BOSmanager tasks These tasks will be discussed in more detail in the following paragraphs 3 Left User Interface Pane The left hand pane of BOSmanager is where the devices are shown as unique icons different icons represent different device types The devices will initially be displayed as children of the Network Neighborhood icon at the top of the pane If groups of devices are defined the groups appear as folder icons within the Network Neighborhood The left hand pane behaves exactly like the Windows Explorer i e folders can be expanded to reveal subfolders and or devices devices can be expanded to reveal Page 26 T mgr BOS fiova BOSmanager Remote Administrator Users Manual their configuration To expand a device or folder node double click on the icon or press the arrow to the right of the icon More detailed information on these operations are available in the following paragraphs 4 Right Us
19. BOSmanager Remote Administrator User Manual 5 BOSmanager Remote Administrator Users Manual BOSaNOVA Inc Headquarters US 2012 W Lone Cactus Dr Phoenix AZ 85027 Phone 866 864 5250 Fax 623 516 8697 support bosanova net sales bosanova net www bosanova net BOSaNOVA UK Ltd Headquarters UK BOSaNOVA Limited Action Business Centre Swan Street Leicester LE3 5AT Phone 44 1509 276252 Fax 44 1509 276253 support bosanova co uk sales bosanova co uk www bosanova co uk September 10 2008 Page 2 T mn BOSKA BOSmanager Remote Administrator Users Manual BOSmanager Remote Administrator User Manual This document and related software are products of BOSaNOVA This manual software and related firmware are protected by copyright Any attempt to reproduce the documentation software or firmware for this device without the express written consent of BOSaNOVA is a violation of copyright law All Product and Trademark names mentioned in this document are the property of their respective owners Page 3 BOSmanager Remote Administrator Table of Contents Introduction 5 Prerequisites 6 Versions 22 6 General Technical Specifications 7 TCP Port Utilization g Ports Out 25 mode eee ee a 9 Ports In m pou
20. PAddress Model Status MAC Address O Sales T Scottz 172 16 6 53 llo 172 16 6 127 ll E3R 555 172 16 6 143 W4BB81F 172 16 6 79 W4BB81F 172 16 6 82 W4BB81F 172 16 6 82 ls ER 366 172 16 6 70 lo xT_9FB108 172 16 6 145 Advanced Remote WTC 550 WTC 555 WTC 555 WTC 555 WTC 555 RBT 366 RBT 366 Power Off or not available Power Off or not available Active Power Off or not available Power Off or not available Power Off or not available Active Power Off or not available D0 D0 D0 DO DO DO 00 0 5 57 03 00 E0 C5 57 8B 07 00 0 5 57 89 05 00 E0 C5 4B B9 BB 00 0 5 58 83 4 00 50 F6 26 5E E2 00 40 9 1 NOTE This view type does not support a background image for the group Version 1 0 11 2 4 82 5 1 22 5 1 22 5 1 22 5 1 22 06 00 57 06 00 64 Page 72 OQ BOSmanager Remote Administrator Users Manual Device Status Icons Every remote device is identified using a unique icon PC with CrossRun State online 48 PC with CrossRun State offline ll Thin Client BOSaNOVA State online ll Thin Client BOSaNOVA State offline ll Thin Client BOSaNOVA State online Thin Client BOSaNOVA State online configuration not uploaded from device IBM iSeries AS 400 with SNMP PC operating system with SNMP Network printer or print server with SNMP Enterprise Edition Info Website Launches a browser to www bosano
21. Rt nit g Installation 9 Launching the Program for the first time 14 License Management 16 License Installation from a File 19 BOSmanager Product Overview 22 Main BOSmanager Window 24 Menu Bat ei ee iode d o Je di ee 25 FileMenu 2 27 Add Group 27 Refresh 27 Browse 27 Global Backup and Restore 7 Remove Allo 242628 4462548 546 2625 emo ic m 28 Exit 29 Modify Menu 30 Move To 30 Rename ae eee eee 30 Delete DIDIT 30 Properties 30 Group Properties 31 General niox oie out eet et d 31 IPAddres Ranges 32 Subnet 33 Option 33 Device Menu 35 Tools Menu 47 Options 48 General Tab mm oe ote ees 48 Users Manual Page 4 BOSmanager Remote Administrator Trees Tab oe ete See Rhee oe eee pum adn 50 Browse Tab
22. Small Icons Display devices as small icons List Display devices in a list Details Display devices in a list with detailed information Set Remap allows the device icons to be moved on the background image for large or small icon views Import imports an image to be used for the background in large or small icon views Reset resets the background image and device locations for large or small icon views Page 36 BOS BOSmanager Remote Administrator Users Manual Device Menu On the Device menu are all of the options for managing a device Clicking the right mouse button on a device within either the left or right pane will cause the following popup menu to be displayed BosaNova Inc BOSmanager Freeware Edit File Modify Device Tools View Info v B E Network Neighborhood Session Name TechSupport DSPThin 94 scott X macx11 8 _65100 mac amp Manage connections Bj schedule Configurations Firmware Update Power Options b Special Functions Personalize Move To Delete Canc Refresh F5 Properties This section describes some of the general options for configuring devices For more detailed information on configuring specific BOSaNOVA devices refer to the documentation for that device Page 37 BOSA BOSmanager Remote Administrator Users Manual Manage Connections The Add Session is used to configure a
23. Windows XP Windows 2000 Professional Windows 2000 Server Windows 2003 Server Windows Vista Minimum system requirements 30 MB disk space Network Interface TCP IP LAN WAN Dial Up Versions BOSmanager Remote Administrator Users Manual BOSmanager is available in two versions 1 A Freeware version supplies basic functionality for managing and configuring devices 2 An Enterprise Edition which provides more advanced functions for managing groups of devices The following table describes the capabilities of each version Can be downloaded at www bosanova net concurrent devices to be managed FreeWare Enterprise Trial version Edition Enterprise Edition License No charge Based on the number of No charge Any number of devices the user requests to evaluate the software Devices Supported Max 250 From 1 to 100 000 At Request Device Search e e Monitoring e e o Remote Assistance VNC e e e Single device actions e e SNMP service e e Multiple device actions e e Scheduled device actions e e Page 8 Qe s BOSA BOSmanager Remote Administrator Users Manual General Technical Specifications Technical Specifications Freeware Edition Enterprise Edition Number of concurrent administrable remote network devices Min 1 Max 250 Min 1 Max 100 000 Software licence Freeware Sold per number of Graphic User Interface Device discovery via broadcast Devic
24. access on these devices in order for BOSmanager to access the remote devices The following table describes the ports used by BOSmanager Ports Out Protocol Port Description UDP 1680 Thin Client TCP 21 FTP service UDP 161 162 SNMP browser TCP 5800 5900 VNC shadowing Thin Client Ports In Protocol Port Description UDP 1680 Browsing devices UDP 161 SNMP UDP 69 4011 TFTP PXE service TCP 5500 VNC shadowing Page 10 BOSA 227 BOSmanager Remote Administrator Users Manual Installation Installation from CD Insert the CD and wait for the main installation window to appear The installation program will start automatically after the CD is inserted To begin the installation click the Setup button in the main installation window If you do not have an installation CD and have downloaded the setup file you will need to manually launch the installation To do this double click on the BOSmanager exe icon By default the keyboard and code page will be set to English The following window will appear on the display amp BOSmanager InstallShield Wizard xi eee Welcome to the InstallShield Wizard for BOSmanager The InstallShield Wizard TM will help install BOSmanager on your computer To continue click Next lt Back Next gt Cancel On all of the next setup screens press the Next button to continue Page 11 BOSiiova BOSmanager Remo
25. ackup The PXE backup option allows the backup and restore of the device flash memory To initiate the backup or restore operation the MAC address must be entered This function will work on all models of terminals since it simply reads or writes the entire flash drive NOTE PXE Backup requires the PXE TFTP server to be enabled as described earlier in this document Page 67 BOSiiova BOSmanager Remote Administrator Users Manual View Menu The View menu is used to change how the devices are displayed in the right hand pane of the BOSmanager interface the available views are identical to those in a standard Windows Explorer The View menu also allows the user to show or hide various elements of the BOSmanager interface BosaNova Inc BOSmanager Freeware Edition File Modify Device Tools View Info v Standard Buttons v fy Status Bar Address Bar A Network Neighborhooc Large Icons TechSupport Small Icons c Scott2 List de BIR_S5S Details ie XT 6510DA e BIR_13006 B Scheduler Standard Buttons This option is used to show or hide the BOSmanager toolbar shown below Qe BosaNova Inc BOSmanager Freeware Edition File Modify Device Tools View Info v Y Page 68 BOS Tiova BOSmanager Remote Administrator Users Manual Status Bar Show or hide the status bar at the bottom of the BOSmanager user interface the status bar display areas are
26. ays the small icon representation of the devices The position of the small icons can be changed as with the large icon view BosaNova Inc BOSmanager Enterprise Edition File Modify Device Tools View Info A om 5 Network Neighborhood Sales Scott2 49 Sales ll W4BB81F Jo W4BB81F Scott ll XT 9FB10B XT SFB4CA TCOD83 ll XT 2B666B ll WinCE iin BJR 1300B ll XT 4BB9A2 g IBM 051400 V4R3M0 W4BB81F i W4BB81F BJR 555 BIR_366 ll BJR 366 XT 9FB10B lt XT_9FB4CA So BRW_872E46 XT 9FB4CC lt 6 BROTHER W26D618 XT 2B666B Winco Page 70 Qe BOSmanager Remote Administrator Users Manual List Displays the devices in a list type of view BosaNova Inc BOSmanager Enterprise Edition File Modify Device Tools View Info e P i El vj Network Neighborhood 49 Sales gt Scott2 e 0083 BJR 555 W4BBS1F W4BBS1F W4BBS1F BIR_366 XT 9FB10B XT 9FB4CA XT 9FB4CC W26D618 XT 2B666B 286668 WinCE be WinCE WinCE beLTC 4BB73E WinCE 6510DA LTC_4BB73E 13008 4BB9A2 BIR_1300B BROTHER B IT Pra NOTE This view type does not support a background image for the group Page 71 Details OQ BOSmanager Remote Administrator Users Manual Displays the devices in a list view with details about IP address model MAC address firmware version and hardware platform Name I
27. c BOSmanager Freeware Edition File Modify Device Tools View Info K Em Ej 2 84 Network Neighl of TechSuppo Eb Scott2 BJR 555 lle XT_6510D pe BIR_1300E B Scheduler Options Enable Log View Log lobal 5 Configuration File Create Inventory File XP Embedded Restore BOSmanager Licence Advanced Function MAINE AddLicense File Export Terminal List EIE E Page 66 T A BOSTiova BOSmanager Remote Administrator Users Manual Terminal License This menu item is used to license several BOSaNOVA Thin Client terminal models The Terminal License functionality is normally only use to restore licenses to terminals which have been replaced or to terminals which have had the flash storage replaced This option should only be used under the direction of BOSaNOVA Technical Support Add License File Imports a license file the license file can be supplied either by BOSaNOVA or generated using the Export Terminal List function Export Terminal List Exports a list of terminals and license codes this file can then be added to other BOSmanager installations for automatic licensing Get Web Licence Permits the automatic generation of terminal licenses from the BOSaNOVA license server the name of the server and a user name password are necessary to license terminals This information is made available to BOSaNOVA distributors and OEMs by BOSaNOVA Technical Support PXE B
28. ccess to programs on the device Connections Manager Press F2 for Terminal Properties O x Configuration Connection Type Ss Startup 19 citrix ICA Default firefox WEB OPENOFFICE RDP TN5250DSP SKYPE third THUNDERBIRD Writer OPENOFFICE Add Edit Delete Startup Configuration Receive causes the device to send its complete configuration to BOSmanager The received configuration will update the local configuration for the device Send BOSmanager will send the local configuration to the device Import from copies a configuration from another device to the selected device Only compatible devices i e devices of the same model can be used as a source for the configurations Using this option makes it very easy to copy or clone configurations to other devices If you select a model that is not compatible or the same model as the unit you are trying to import to the BOSmanager will not allow this and the OK button will be grayed out Page 38 E me 4 BOSiiova BOSmanager Remote Administrator Users Manual Import Configuration From Ea Please select source device and click OK Network Neighborhood Scott2 BJR 555 WABBSTF BJR 366 W SFAFED XT B510DA BJR 1300B LTC_4C9454 If a correct model that is compatible with the unit you are trying to import to the OK is no longer grayed Import Configuration From Please select source devic
29. device shown with an icon containing a red indicator is off line and unavailable Page 24 BOSA BOSmanager Remote Administrator Users Manual On line management BOSmanager allows management of the device configuration using a simple intuitive interface Simply right click on the device in the left hand pane and a popup menu will appear the popup menu provides complete access to all of the operations available on the device Manage groups and multiple devices BOSmanager allows common operations to be performed on groups and or individually selected devices This capability provides a simple time saving method when needing to configure multiple devices It is also possible to apply a configuration from one device to groups of other devices in a single operation The group management capability is only available in the Enterprise Edition of the software Backup or Restore BOSmanager device configuration BOSmanager provides options for backing up and or restoring the configuration The backup information includes the configuration of devices on the network as well as any groups and or IP ranges this provides a snapshot of the user s network configuration of devices Page 25 QR BOSmanager Remote Administrator Users Manual Main BOSmanager Window Shown below are the main components of the BOSmanager window 5 TheMan 5 0 Enterprise Edition file Modify IP Address Status MAC Address Version Hardware Mem ava
30. e and click OK Network Neighborhood b Scott2 BJR 555 WA4BBS1F BJR_366 W SFAFED XT BB10DA _13008 LTC_4C9454 OK Cancel 39 Qe m BOSiiova BOSmanager Remote Administrator Users Manual Import Configuration From Please select source device and click Network Neighborhood h Scott2 BJR 555 WABBSIF BJR 356 1 WSFAFED _65100 BJR 13008 a P sdsdf I A Jj rdp 066 citrix aJ firefox 59 tbird OK Cancel Select OK and Choose the copy configuration options Page 40 BOSmanager Remote Administrator Users Manual Device BBJR 1300B configuration from LTC 4C9A54 Upon completion select YES and the thin client will reboot BosaNova Inc BOSmanager Page 41 QR BOSmanager Remote Administrator Users Manual Once the thin client finishes the reboot the configuration will be copied amp Network Neighborhood if Sales i Scott2 BJR 555 W4BB81F W4BB81F W4BB81F W4BB81F BJR 366 WOFAFED W26C04C W26C04C W26C04C W26C04C XT 6510DA e SIS ME sdsdf 49 rdp A citrix a firefox tbird LTC 4C9A54 x rdp Ae citrix a Firefox tbird 088 BROTHER 09506 BRW_872E46 i IBM 05 400 v4R3MO amp Scheduler Page 42 BOSmanager Remote Administrator Users Manual Firmware Update The Firmware Update option
31. e discovery via IP range e Tree devices view Grouping of devices Group properties with IP range and SubNet Mask Management for PC with BOSaNOVA CrossRun Agent Client Custom Background image for Group view Administrative Functions oRUSSZASHEWN Sort network devices by properties Devices Status monitoring Off line device configuration Wake On LAN support for remote device Power On Remote device shutdown and restart Configuration Backup Configuration Restore Configuration Cloning Remote Software Update Remote Assistance shadowing Screen saver logo customization Factory Image Restore for XPE Thin Client Integrated Features FTP service for device software upgrade HTTP service for device software upgrade SNMP browsing support for SNMP device administration e Multiple actions with multiple Group device selection Scheduler service for action planning CrossRun Management Console for CrossRun application publishing User Manager service for centralized configuration profile Planned Device Inventory file creation Page 9 TCP Port Utilization BOSTA BOSmanager Remote Administrator Users Manual BOSmanager uses a number of specific network ports to communicate with remote devices When the remote devices are behind either a firewall or router it may be necessary to configure the port
32. er Interface Pane It is the screen area where are shown all the details of the selected left screen object In this area are available 4 views Inside this area it is possible to execute single or multiple device selection and with right mouse click you can display context menus to run specific remote actions More detailed information on each single options is available in the following paragraphs 5 Status Bar At the bottom of the BOSmanager window is a status area which displays the status of the current operation The status bar area also displays detailed information about the currently selected device or group of devices such as MAC address status etc More detailed information on the status bar area is available in the following paragraphs Menu Bar The BOSmanager menu bar is shown below Just below the menu bar is a menu toolbar which provides rapid access to the most common BOSmanager operations BosaNova Inc BOSmanager Freeware Edition File Modify Device Tools View Info y The menu bar contains the following items e The File menu contains commands for browsing the network searching for devices backing up and restoring the BOSmanager configuration removing devices and or groups and adding devices and or groups e The Modify menu contains commands for copying moving renaming and deleting devices and groups This menu also provides access to the properties of a device and or group via the Properties
33. er on your computer Start BOSmanager lt Back Finish Cancel The installation program will create entries on the windows Program menu in the BOSaNOVA BOSmanager folder as shown below Administirats 3 Administrative Tools gj Cisco Aironet Accessories 1 4 Interne Internet Explor Citrix gt i Computer Associates Outlook Expres IBM iSeries Access For Windows gt gj Kerberos For Windows Operations Ct 73 microsoft Office 2003 Viewers gj Real NC gt SCM Microsystems Tools Startup Adobe Reader 7 0 Bi Flash Write Protection MS Outlook Express Windows Media Player 53 SECURIT e Server for Windows All Programs BosaNova 4 BOSmanager Log Off Disconnect Page 15 BOS fiova BOSmanager Remote Administrator Users Manual Launching the Program for the first time The first time BOSmanager runs it will prompt for some initial configuration information NOTE The initial configuration can be modified at any time from within the BOSmanager program BOSmanager device browsing options Select Remote Administrator browse method r Application Refresh Startup 1 min Refresh Timing Network Neighborhood Broadcast zs J Range IP Address lt Back Cancel The window shown above allows the control of how will search for devices on
34. es can be extended through a license upgrade License Installation Name JBOSaNOvA Inc Company JBOSaNOvA Inc License Profile License Code History Remove www bosanova com License This window displays the information about the current license Click the License button at the bottom Page 19 BOSA BOSmanager Remote Administrator Users Manual This window displays the information about the product version and serial number BosaNova License Congratulations for the choice of BosaNova Products Installation Data Name fBOSaNOWAInc Company Product Mhn Version ois 7 Please enter your license items Serial Number Import File Exit A product serial number supplied with the license must be entered before the actual license Page 20 BOSHA BOSmanager Remote Administrator Users Manual License Installation from a File Before continuing please make sure you have the license file supplied by BOSaNOVA sales available Click on the Import File button and browse to the folder containing the supplied license file select the license file lic and click the OK button BosaNova License Congratulations for the choice of BosaNova Products Installation Data Name BOSa NOVA Company BOSa NOVA Product Mhn Version ois Please enter your license items Serial Number
35. es have the ability to be shadowed from BOSmanager using the VNC protocol the VNC viewing mode can either be complete control over the keyboard and mouse or view only The Remote Assistance functionality is useful for supporting remote users NOTE The remote assistance function should normally be password protected Remote Power On Off Wake On LAN Some types of devices support the wake on lan power control Wake On LAN for these devices it is possible to remotely power off and power on the device using WOL network command NOTE The wake on lan function using a network broadcast command These types of commands will not normally work in a WAN environment Most firewalls and routers do not pass broadcast commands Power events can be scheduled to occur at a specific time using the BOSmanager Scheduler For instance turning off the devices at 6 00PM and turning them on at 7 00AM Reboot Reboots the remote device NOTE This operation will terminate all active sessions on the device Page 81 T o mgr BOSA BOSmanager Remote Administrator Users Manual Receive Configuration BOSmanager receives the configuration from the device Send Configuration BOSmanager sends the local configuration to the device Import Configuration Import a configuration from another device on the network Firmware Update Allows the device firmware to be updated over the network The time it takes to complete this operation wi
36. h ood 0 TechSupport O Techsupport Scott2 5 2 172 16 6 145 Advanced Remote Active t2 BJR 555 ls 8 555 172 16 6 143 WTC 555 Active _65100 _65105 172 16 6 128 LTC 400 Active l 6 13008 ER 13008 172 16 6 98 LTC 1300B Active B scheduler BOSmanager searches specified networks and subnets to find compatible devices It then displays these devices in a tree view where each type of device can be identified with a specific icon BOSmanager uses the SNMP protocol to discover devices on the network and query configuration parameters which allows BOSmanager to discover devices by other vendors Specific types of devices can be enabled for browsing by BOSmanager printers network devices Microsoft Windows devices etc NOTE This SNMP option is only available in the Enterprise Edition BOSmanager graphical interface allows the user to group devices by location network address or department Operations such as configuration management or firmware updates can be applied to entire groups of devices BOSmanager allows the user to specify a background image for a group of devices The devices can then be located at specific locations on the background image to represent a device map Additionally BOSmanager Remote Administrator allows the user to take complete control of the terminal from a remote location Page 7 Prerequisites Supported Operating Systems
37. il used Adminstrator 1921680401 CrossRunChent Active 00 11 43 47 3 1010 MbHPCemgaqNW 192168 0120 CrossRunClient Active 00 16 6 38 3 _ 108 192168011 Advanced Remote Active 00 50 FC 31 CB 1010 M PC Vistaot 1921680121 Advanced Remote Active 64 55 20 52 41 53 105 Mwlieppsereer 19216801 Advanced Remote Active 00 0C 29 9A AB 108 Administrator HPCompsqNW8240 eme a PC Vista wikisppserver 0EM 7FN2ZENVOSL 650034 Do OEM 7P ZEN 192 168 0124 XP 6600 Active 00 E0 C 4D 73 1018 MV1A 533 W572777 M 65003A 1921680146 WT 6300 Actrve 00 0 5 65 00 24 90 VIA 400 38100 KB 18 b WT 7300 72772 1921680126 WT 7000 Acte 00 0 5 57 27 5 0 35 533 35336 KB 21 b wr 7200 1921680129 WT 7300 Mage 00 E0 C5 4D 75 5 0 38 533 35596 KB 19 Bo wr 7200 19214680142 WT 7300 00 0 5 40 75 5038 533 35572 19 192168088 XT S PLUS 00 0 5 57 01 06 01 01 Do 533 Bo x1 4075523 1921680123 XT S PLUS 00 E0 CS 4D 75 060040Do VIA 533 1 566220 b x1 407554 1921680122 XT S PLUS 00 E0 CS 4D 75 060101Do 533 8 5 222 b x1 5c62 1921680127 XT S PLUS 00 E0 C 5C amp 2 060046Do 600 TwiootocssitoCC b x1 5622 1921680125 XT 7 PLUS 00 0 5 5 22 06 0042 Do VIA 1300 TW DEOCSSHAAIC TW O0EDCSSAED 192168042 TwNetTC100 00 0 5 54 0 1021 VIA 1000 9 PretOne00414 4 TW 00t0CSSAA 19216801
38. is available with the BOSmanager ENTERPRISE Licence only BOSmanager will prompt for a file name in which to save the device listing By default the subdirectory BOSmanager Files will be created in the user s documents directory for storing the file Inventory files can be generated as comma separated files csv or normal Windows Excel files xls The following columns are included in the output DATE TIME IP Address MAC Address Model Network Name DHCP status Version Page 62 ME mp 8 BOSmanager Remote Administrator Users Manual Itis possible to create an inventory of a group or multiple groups simply select the group s using the mouse and keyboard keys CTRL SHIFT normally used to select files in the Windows Explorer Once the desired groups are selected select the Create Inventory menu item Save in Rabbit Images 2 p f File name Save as type Inventory File txt Cancel 2 63 BOSA BOSmanager Remote Administrator Users Manual XP Embedded Restore This option is used to restore a flash disk image to a Embedded XP Thin Client device but has not been implemented as of yet To restore an image to an XPE thin client get the latest version of BOSaNOVA Manager which can be found on BOSaNOVA s FAQ area http www bosanova net faq xtc monitor htm BosaNova Inc BOSmanager Freeware E File Modify Device Tools View Info sa Options a
39. iscovery must use the Range IP method Page 55 T mr mgr BOSA BOSmanager Remote Administrator Users Manual Range IP Address When this option is enabled BOSmanager will search for devices by sending a network discovery packet to each IP address in a defined IP address range In this case an IP address range must be defined For more information on IP address ranges refer to the section on Tools Options IP Range After the Browse configuration is complete press the OK button to apply the changes IP Range Tab Selecting the IP Range tab with the mouse will display the dialog shown below From this window it is possible to add modify or remove an IP address range Once an IP address range has been defined it is possible to select this range for a group The section on Group Properties describes how to select an IP range for a group General Options Settings General Trees Browse 1P Range SNMP PXE TFTP zu IP Address Range List Add Edit Delete DK Cancel When is first installed there no IP address ranges defined the default IP address range is the network to which the machine running BOSmanager belongs To create a new address range press the Add button Page 56 BOSA BOSmanager Remote Administrator Users Manual Add IP Address Range x Starting IP Address 1 Ending IP Address Cancel Enter a starting IP address exam
40. ith Remote Administrator eu Scheduler ENTERPRISE licence oniy ZrassHun Management ENTERPRISE licence only Cancel Help 52 T BOSA BOSmanager Remote Administrator Users Manual Scheduler Checking this option enables the BOSmanager Scheduler the scheduler is used to perform automatic power on power off and reboot events at specified times Right clicking on the scheduler icon will display the popup menu shown below To add a scheduled event select the appropriate event type a Network Neighborhood Event Name gt TechSupport Scott2 T_6510D4 BIR_13006 Br Power Down Power Reboot Gonfiguration Update Firmware Update After selecting the event type a Wizard will start for configuring the event First an event name must be entered then the time and repeat interval of the event must be selected Finally the devices for the event must be selected groups of devices may be selected for an event NOTE Scheduler is only available in the Enterprise Edition Page 53 T mn BOSA BOSmanager Remote Administrator Users Manual CrossRun The CrossRun component provides integrated configuration management for the CrossRun Server product BOSmanager displays the available CrossRun servers as well as the published applications it is possible to easily remove or add published applications as well as to remove or add C
41. ll vary depending on the device type and the network speed Each product model requires a specific file to perform an upgrade Factory Default Resets the device configuration to the factory default state NOTE This operation will give the option to Keep Network Settings If they are not kept it may make the device unreachable on the network Factory Default D X 2 warning 7 The factory default will clear the current device configurations Are you sure you want to Factory Default the selected device s Keep Network Settings Yes No Send an INI or Registry File Sends a specific configuration file to the device This operation should ONLY be performed with the assistance of BOSaNOVA Technical Support Sends a Message to a Device A popup message is sent to the device Personalize Allows the setting of bitmap images background screensaver on the device only available on some models of Thin Clients Page 82 Contacts BOSaNOVA Inc 2012 W Lone Cactus Dr Phoenix AZ 85027 Phone 866 865 5250 Email info bosanova net Web www bosanova net Technical Support Team Phone 866 864 5250 Fax 623 516 8697 Email support bosanova net T mgr BOSA BOSmanager Remote Administrator Users Manual Page 83
42. mote Administrator Users Manual IP Address Ranges Assigns one or more IP address ranges to the group Group Properties Sales xi General IP Range Sub Net Option ET Please check the IP Address Ranges that are shared to the group Browse Delay D ms IP Range To view and or modify the address range s for the group select the P Range tab of the Group Properties dialog box You can select an existing IP range from those listed by checking the box next to the range to be included To add or modify the list of IP Ranges press the IP Range button another dialog will appear for modifying or adding a new IP range Browse Delay The Browse Delay is the time delay BOSmanager will use between the probing of IP addresses it can be modified using the vertical slider A smaller Browse Delay is preferred since it reduces the time it takes to refresh the list of devices on the network however for very slow networks or a WLAN situation a longer delay time may be needed Page 34 BOSA lt BOSmanager Remote Administrator Users Manual Subnet The Subnet tab is used to enable the exploration of a specified subnet of the IP address range Group Properties Sales x General IP Range Sub Net Option Enable Sub Net Control Sub Net Address Cancel Help The Enable Subnet Control check box must be checked in order to define a subnet The Subnet IP address i
43. nzipped prior to uploading to the thin client and that may take several minutes so please do not interrupt the process or the DOM may be damaged Once the process starts you can see the progress bar and various files being transferred once complete the unit will reboot with the new image installed File Transfer Device BJR_1300B Package usr X11RB clients IBM installed Power Options Power On sends a wake on lan packet to the device for power on Power Off causes the device to power off Reboot cause the device to reboot NOTE These commands are sent via a network broadcast command In a WAN environment many routers will NOT allow broadcast commands to pass through as network traffic therefore these functions will not operate properly Page 45 BOS Tova BOSmanager Remote Administrator Users Manual Special Functions The Special Functions menu supports some useful device operations as follows Re BosaNova Inc BOSmanager Freeware Edition File Modify Device Tools View Info e a gt nm HJ Network Neighborhood gt TechSupport Scott2 W4BB81F XT 6510DA TUE B scheduler TN5250E D Un Manage connections Configurations Firmware Update Power Options Special Functions Factory Default Personalize gt Send Ini File ey Shadowing Send LPD Filter nem ERE Send Message Refresh F5 Prepare usb key
44. onfirm the configuration Page 58 BOS Tova BOSmanager Remote Administrator Users Manual Modry Device 10015 view Inro Network Neighborhood Sales 73 Sales Jo 260618 ll w4BB81 Sever js ER 13008 BJR 555 jp WI W4BB81F Scott2 EE W4BBB1F EE W26D618 Bo 1 651005 E XT 6510DA BJR 1300B p T 4BB9A2 15m 05 400 van3 wo 356 BRW 872E46 IBM 05 400 V4R3MO GS BRW 872E46 qa Scheduler When the network is refreshed any device types enabled above will be displayed with a unique icon depending on the type of device the devices seen in the image above to the left at the bottom are other types of SNMP devices Right clicking on these devices will display a popup menu with the available administration options Different devices may support different BOSmanager management options NOTE Each additional device displayed takes a license Page 59 BOSA BOSmanager Remote Administrator Users Manual PXE TFTP Tab Selecting the PXE TFTP with the mouse will display the dialog box shown below This window is used to enable the BOSmanager integrated PXE and TFTP support NOTE The following requirements are necessary to use these services The terminal BIOS MUST support the PXE boot protocol An active DHCP service on the LAN General Options Settings Ed General Trees Browse IP Range SNMP PXE TFTP
45. or Users Manual The next screen allows the selection of the installation directory BOSmanager Setup xi Choose Destination Location Select folder where Setup will install files Setup will install BOSmanager in the following folder To install to this folder click Next To install to a different folder click Browse and select another folder Destination Folder C Program Files BOS aNOVA SB Smanager Browse InstallShield lt Back Cancel This window allows the selection of the program installation directory Press the Next button to accept the default location Alternatively you can browse to the desired directory After selecting the desired directory press the OK button Successive windows display the status of the installation If it is necessary to change any of the information press the Back button to return to the appropriate installation page Otherwise you can start the installation program again During the installation a progress bar will be displayed at the bottom of the installation window when the installation is complete the following window will be displayed Page 14 Qe BOSiiova BOSmanager Remote Administrator Users Manual If you want to launch BOSmanager check the Start BOSmanager check box and press the Finish button Alternatively uncheck the check box and click the Finish button BOSmanager Setup InstallShield Wizard Complete Setup has finished installing BOSmanag
46. pane displays devices arranges in a explorer like tree view while the right hand pane displays specific information about each device NOTE When the BOSmanager program is first installed it is installed as the Freeware version To enable the Enterprise functionality it is necessary to register the product and enter a license code For more information on licensing the Enterprise Edition of the software refer to the next chapter on License Management Page 17 T mr BOSA BOSmanager Remote Administrator Users Manual License Management When the BOSmanager program is first installed it is installed as the Freeware version To activate the Enterprise mode functionality it is necessary to enter a license code A license code is normally sent electronically via E mail Once you have received your license Start the BOSmanager program Select the Tools menu Re BosaNova Inc BOSmanager Enterprise H File Modify Device Tools View Help 2 Scott2 BJR 555 XT 5B3B3E _9 502 XT 5B3B3E Options Enable Log View Log Create Inventory File XP Embedded Restore BOSmanager Licence Advanced Function Click the BOSmanager License menu item to display the following license dialog box Page 18 BOS Tova BOSmanager Remote Administrator Users Manual BosaNova License Status Ed aD The BOSmanager Enterprise functionaliti
47. ple 192 168 0 1 and an ending IP address example 192 168 0 100 and press the OK button The new address range will now appear in the listing of existing ranges In the listing of IP address ranges the Group column indicates the group to which the range belongs if any To edit an IP address range press the Edit button To delete an IP address range select the range to delete from the list box and click the Delete button NOTE After defining an IP address range this range my now be associated with a BOSmanager group For more information on selecting an IP address range refer to the section on Group Properties Page 57 BOSA BOSmanager Remote Administrator Users Manual SNMP Tab Selecting the SNMP tab with the mouse will display the dialog box shown below The SNMP window is used to configure which types of devices to recognize using the standard SNMP network management protocol General Options Settings Ed General Trees Browse IP Range SNMP PXE TFTP Enable the support of the SNMP devices SNMP Device Class 0 Network Printers Print Server 0 IBM Host Net Device Routers Hub Microsoft 0 5 O Linux 0 5 Other Manufacturer Terminals O Other All Devices ENTERPRISE licence only Cancel The window displays a list of supported device types Check the box to the left of each device type to enable recognition of those devices no the network Press the OK button to c
48. r the item to be moved Press OK to complete the operation Rename Permits the renaming of a BOSmanager group To rename a group select the group using the left mouse button select the Rename menu item and enter the new name Press OK to complete the operation Delete Deletes a group a single device or manually selected devices Select the group and or device s using the mouse and select the Delete menu item BOSmanager will display a message for confirming the operation NOTE Devices and groups can be selected exactly like files in the Windows Explorer using ctrl shift and mouse Properties Allows the viewing and modification of the device s and or group properties NOTE The properties displayed depend on the type of node which is selected i e a device group or multiple selection of devices A device s properties are not available until the device configuration is received by BOSmanager this can be done manually from the menu or automatically every time BOSmanager refreshes the network of devices Page 32 BOSmanager Remote Administrator Users Manual Group Properties To modify the group properties select the group and select the Properties menu item alternatively right click on the group icon and select the Properties menu from the popup menu BosaNova Inc BOSmanager B scheduler General Allows modification of the group name Page 33 T o mr BOSA BOSmanager Re
49. r the selected device s to display the device popup menu The following example shows the selection of multiple devices both consecutive and nonconsecutive 473 Sales Me XT_SBFES6 Scott2 BJR 555 XT 5B3B35 _928050 XT 9FB502 XT 5B3B35 GS 872 46 5 Scheduler t Network Neighborhood TH FH B IP Address Power Off or not av RBT 366 S RBT 802 Power Off or not available Gj BRW 872E46 172 16 6 93 Network Printer Pr Active box 172 16 6 123 Power Off or not available Configurations m d Scott2 Firmware Update nced Remote Active Power Options b Special Functions Export Inventory Personalize 4 Delete Canc Move To Refresh F5 172 1 amp AAR IpRT 36 amp Page 80 BOSKA BOSmanager Remote Administrator Users Manual The options on the device menu will depend on the type of device selected for more information on device specific functions refer to the product information for that device NOTE Not all device functions will be available for multiple selections the available operations depend on the model s of devices selected Description of Remote Device Operations This section describes the device operations common to all devices for information on operations specific to a particular model refer to the documentation for the product Remote Assistance All BOSaNOVA Thin Client devic
50. rams for a firmware update Line 2 DK Cancel Prepare USB Configuration by using this option the user can store the terminal s configuration a USB flash drive The user can then plug that USB into any thin client same model and restore the configuration either as a Partial or Full restore This allows you to clone configuration by using a USB flash drive instead of the BOSmanager Personalize Allows the user to specify a custom screen saver image or a wallpaper image for BOSaNOVA Linux and CE Net Thin Clients Manage connections Configurations Firmware Update Power Options Special Functions Personalize Screen Saver Image Remove Custom Screen Saver Image Move To Delete Canc Wallpaper Image Remove Custom Wallpaper Image Refresh L5 cs Properties F2 Move To Moves the device to another group or location Delete Deletes the device from the BOSmanager Page 47 5 BOSmanager Remote Administrator Users Manual Refresh Refresh the state of the device Properties Allows the viewing and or modification of a device configuration Page 48 BOSiiova BOSmanager Remote Administrator Users Manual Tools Menu The Tools menu allows the general configuration of BOSmanager operation logging of device operations and licensing More information on these operations is provided in this section Qe BosaNova Inc BOSmanager Freeware
51. rossRun servers from the interface File Modify Device Tools View Help Network Neighborhood 5 Scheduler 29 8 e CrossRun 22 CrossRun The CrossRun Server and client products must be installed For more information on configuring the CrossRun client please refer to the CrossRun Server Users Manual Page 54 BOS Tova BOSmanager Remote Administrator Users Manual Browse Tab Select the Browse tab with the mouse to display the dialog shown below This window is used to configure the various options for device browsing General Options Settings x General Trees Browse IP Range SNMP PXE TFTP Select Remote Administrator browse method Application Refresh Startup 1 min Refresh Timing Network Neighborhood a Broadcast Range IP Address Cancel Refresh Startup When checked BOSmanager will browse the network for devices and refresh the device status each time it is launched Refresh Timing When enabled this option will cause BOSmanager to browse the network at the specified interval the interval is controlled by the horizontal slider Broadcast Enables device discovery using a broadcast command on the network this method of browsing devices is very fast compared to an IP address range scan NOTE Most routers and firewalls will not pass through network broadcast commands In this case the device d
52. s the address of the subnet The Subnet Mask is used to specify the which networks of the Subnet IP will be explored for devices Option The Option tab controls how the group s devices will be displayed in the right hand pane Choices are Small Icons Large Icons Details List or Application Settings The first three options display the devices exactly like the Windows Explorer displays files The Application Settings option allows the user to specify an image for the background when Small Icons or Large Icons is the selected view To specify a background image press the Import button and browse to the folder where the background bitmap resides select the image file and press OK to import the image The Set Remap check box allows the devices to be moved on the background image to create a visual map of the network Available only in the Enterprise Edition Page 35 BOSA BOSmanager Remote Administrator Users Manual Group Properties Network Neighborhood x Option Default View Mode Small Icons 9 Set Background Image Large Icon and Small Icons Only 3 _Sample bmp Set Remap Icons Large Icon and Small Icons Mode Only Lock Remap Set Default Help The following table describes the available group visualizations Application Settings Use application settings as described above Large Icons Display devices as large icons
53. shown below b OEM L97E hiraw w5c620 1921680122 W 72675 D E0 C5 57 26 5 Devices 19 License 100 Information about the currently selected device Network name of the selection IP address of the device Model number of the device MAC address of the device Firmware version of the device NO a PWN gt License information Total number of licenses and number of licenses in use Types of Icons Controls how the devices are displayed in the right hand pane of the BOSmanager user interface NOTE Regardless of the view type selected multiple selection of devices and or groups will be available only in the Enterprise Edition Page 69 Qe m BOSiiova BOSmanager Remote Administrator Users Manual Large Icons Displays the large icon representation of the devices In this view type it is possible to arrange the icons manually This can be useful when a background image for the group is specified i e a map of the devices can be created Ee BosaNova Inc BOSmanager Enterprise Edition File Modify Device Tools View Info v Network Neighborhood 73 Sales 4d A Scott2 a oars oti BJR_13 ils BJR 555 W4BBB1F D D 1 W4BB81F o o W4BB81F XT_SFB XT S9FB W26D618 gt BIR_366 XT 9FB10B XT 9FB4CA yy XT 9FB4CC W26D618 BROTHER 8 O XT 2B666B wince Small Icons Displ
54. te Administrator Users Manual Read the license agreement and select the Yes button BOSmanager Setup Ea License Agreement Please read the following license agreement carefully Press the PAGE DOWN key to see the rest of the agreement BosaNova Inc End User License Agreement READ THIS CAREFULLY BEFORE USING THE PRODUCT By installing or otherwise using the Software you agree to be bound by the term of this Agreement If you do not accept these terms do not install or use the software LICENSE This End User License Agreement is a legal agreement between you either an individual or a single entity the Licensee and BosaNova Inc BosaNova for the BosaNova Products Product which include computer software printed materials Do you accept all the terms of the preceding License Agreement If you choose No the setup will close To install BOSmanager you must accept this agreement InstallShield lt Back Yes No If the No button is selected the installation will terminate and need to be restarted Press the Next button to continue Page 12 BOSmanager Remote Administrator Users Manual BOSmanager Setup Customer Information Please enter your information 8 BOSaNOVA Inc Ind Installshield Type in the User Name and the Company Name of the person using the program Press the Next button to continue Page 13 BOSmanager Remote Administrat
55. the network Refresh at Startup When this option is checked BOSmanager will browse the network and update the device list every time the program is launched Refresh Timer When this option is checked BOSmanager will browse the network and update the device list at a user selectable interval the interval is controlled by the slider next to the right of the check box NOTE These options can be changed from within the BOSmanager program Page 16 BOSA BOSmanager Remote Administrator Users Manual Broadcast When checked BOSmanager will attempt to discover devices on the network using a broadcast command NOTE The broadcast command allows very fast refresh of the device list on the network however in a WAN environment this option may not work properly routers and firewalls are generally configured not to pass broadcast commands In this case it is necessary to configure the IP Address Range IP Address Range When checked BOSmanager will attempt to discover devices on the network using a predefined IP address range BOSmanager sends a special packet to every IP address in the range and looks for a response In this case it is necessary to configure an IP address range To configure an IP address range refer to the chapter on Tools Options IP Range After configuring the options press the Finish button to launch the program The BOSmanager program will display a main window with two panes the left hand
56. tocol Each device is displayed as a unique icon type in a tree like view Refer to the chapter on configuring BOSmanager for more information on this topic Note Every device seen on the network takes a license in BOSmanager e BOSmanager Explorer Window The left hand pane of BOSmanager displays the discovered devices in an explorer tree like view where each device is represented by an icon specific to that device type These devices can be grouped into subfolders as specified by the user grouping can be made according to IP address device type location within the network or any other convenient criteria A unique IP address range can be specified configured for each group as part of that group s properties The right hand pane of BOSmanager displays the information about the selected item in the left hand pane similar to a Windows Explorer window The selected item can be a single device or a group of devices e Monitoring Configuring Updating devices Device actions including configuration management firmware upgrading and monitoring can be accomplished by right clicking on a device or group of devices and selecting the appropriate menu item from the popup menu The following actions are available within the BOSmanager interface Monitoring device status BOSmanager displays the status of each device using an icon with either a red or green indicator A device shown with an icon containing a green indicator is on line and active A
57. va net About Displays the BOSmanager product version as shown below Page 73 BOSmanager Remote Administrator Users Manual Page 74 BOSA BOSmanager Remote Administrator Users Manual Searching for devices on the network The Devices Options Browse dialog box configures how BOSmanager will search the network for devices broadcast and or IP Range and when the device list will be refreshed automatic refresh of the device list can be performed at a user specified interval in seconds To manually search the network for devices use the Browse the Network Neighborhood menu item Alternatively select a group with the left mouse button and press the F5 key BOSmanager will populate the device list with the devices it discovers NOTE In order to browse the network BOSmanager requires several TCP IP ports to be opened on the host PC and any firewalls and or routers between the BOSmanager host and the remote devices If these ports are not opened BOSmanager will not be able to detect devices Also most routers and firewalls will not pass through a broadcast command in this case the IP Range method of browsing must be used The ports used by BOSmanager are listed at the beginning of this document Organizing Devices in BOSmanager BOSmanager allows the organization of devices into groups thereby allowing the user to work with groups of devices when applying configurations firmware updates scheduled events etc
58. with a folder icon under the Network Neighborhood node or under the group in which it was created it is possible to have subgroups Each group has its own set of properties the most important of which is the IP range this specifies which devices will be included in the group Each group can also have a subnet Group properties are described in more detail in the following paragraphs Refresh All Refreshes all devices Browse All Provides options for browsing the entire network or sub networks for devices and updating the device status and or configuration The IP range for scanning devices can be specified for each group including the Network Neighborhood Global Backup and Restore Permits the backing up of the current BOSmanager configuration Global Backup the backup archive contains all of the information on each device and group The BOSmanager configuration can be restored by selecting the Global Restore menu option The Global Backup option creates a single backup file with a bkp extension The default location for this file is in the BOSmanager Files subdirectory of the Windows user s Documents and Settings directory Page 29 BOSA BOSmanager Remote Administrator Users Manual Global Backup Save File 21 x Save in C3 BOSmanager Files P File name Save as type Backup File Cancel p 2 The Global Restore option allows the user to browse for a BOSmanager backup file
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