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is-phone Portable

1. J 500 x csango 41 44 258 88 32 Call 7 Hota Keypad Notes From 0435000646 H To 500 Via Date 10 04 29 16 43 53 Time 00 00 12 TD E Ready lt 0435000646 gt Chris Peter iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com S iat O O C g iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 46 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010 Version 2V1 IS p one 6 10 Start Audio Conference Call You can conduct audio conference calls with up to 16 participants 15 calls and yourself depending on the performance of the PC workstation you are running the is phone Portable Call all participants of the conference call one after the other fe is phone rn e Set up conference The active call and all calls on hold are linked into a conference by clicking on the conference 00 F button The calls on hold will automatically set off hold Conference button not activate A c saogo Call Transfe Conference Notes Conference button activated a oe Via e End conference End the conference either by clicking on Date 10 04 30 21 51 15 the Conference button again or ending the individual calls Time e Note The amount of simultaneous calls
2. 1 Legal Notes is phone Portable 1 1 Notices This information was developed for products and services offered worldwide Consult your is phone representative for information on the products and services currently available in your area Any reference to iscoord product program or service is not intended to state or imply that only that iscoord product program or service may be used Any functionally equivalent product program or service that does not infringe any intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any iscoord product program or service iscoord may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to iscoord Director of Licensing Beustweg 12 CH 8032 Zurich Switzerland by email to info iscoord com ISCOORD PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the
3. User Guide is phone Portable V8 x h O September 2010 Version 2V1 IS p one e Internal Phone Range Enter the internal phone number ranges this is used for signaling ringing r Add Internal Phone Range entry Phone R ge From 0442588800 PhoneRangeTo 0442588899 All phone numbers within the defined phone range s will ring as internal calls You can add edit or delete international phone ranges by using the following symbols add an international phone range edit an international phone range or delete an international phone range Important for US users Please enter a 1 in the Country Call to enable special US dial rules If local dialing is equal long distance dialing please enter 999 in the Long Distance field iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com S C O O C g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 24 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010 Version 2V1 S p on e 5 1 5 Features Settings You can define your own PBX specific features that can be turned on off within the is phone client x OD Edit Account Enty a ee General Device Sound Video Dialing Rule Features Country Code Area Code Outbound Line Long Distance
4. 0792538987 _ 0792538987 to connect the two active calls When the calls are connected successfully the calls will end indicated by the Fa redicon within the Call Tab Note If you have several calls active all calls will be listed as buttons within in the Transfer tab and you can forward the call by simply clicking on the respective button Ready lt 0435000646 gt Chris Peter v iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com S C O O g iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 44 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010 Version 2V1 IS p one 6 8 Unattended Call Transfer Scenario You have a call you want to transfer directly to someone else without consultation and without having the second call to forward to already connected e When you click on the Transfer tab in the active call window you can enter the new phone number the transfer D is phone jees to destination When you click on Transfer button Type a phone number NQ l eee 0 Bt the call will be connected When the calls are transferred tetas a 2 500 x successfully the Call tab will indicate that the call has T O80 ended see Call tab with ended call icon o
5. 2 at all times Heng Y Short dial list Ready your softphone is ready to use Connecting searching your telephony server Registration failed could not access the telephony server check your preferences or contact your local administrator Rejected user id password authentication failed check your preferences or contact your local administrator Not connected Registrar not found or invalid license If the license is not available or invalid a pop up window will appear with further information This phone does not match your license authorization for iW extension lt your extension gt Note If your is phone Portable softphone does not show the Ready status check your account information in the Settings menu for Rejected lt gt Default v details see Configuring the is phone Portable General Settings When starting the is phone Portable for the first time and if there is no pre configuration of the settings loaded by your provider Rejected lt gt will be displayed because the needed SIP account settings to connect to the VoIP network are not yet entered see chapter Configuring the is phone Portable iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com S C O O g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page
6. Default v iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com S G O O g iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service marks and logosreferenced herein belong to theirrespectivecompanies Page 39 User Guide is phone Portable V8 x September 2010 Version 2V1 6 3 Handling Incoming Calls When someone calls you the caller s phone number will always be shown on your screen except when numbers have been suppressed Callers name maybe displayed too depending on your LDAP settings and addresses When someone calls you a small alert window will appear on the screen to signal the incoming call It will be acoustically signaled as well on the ringing device Then you have the following options e Accept the call by clicking on the green button or e Reject the call by clicking the orange reject button iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service marks and logosreferenced herein belong to theirrespectivecompanies ispphone Incoming Call EJ From 0792538987 OS is lcoord Page 40 User Guide is phone Portable V8 x h O September 2010 Version 2V1 Ss p
7. on one of the Mobile 41 79 253 89 87 contact fields Office 41 44 258 88 82 You can enter Home 41 43 5000 646 Firstname Enter Direct line 41 44 258 88 32 first name e g David Lastname Enter last name e g Tucker Presence Presence SIP Company Enter company name Mobile Enter mobile ms phone number Office Enter Email address Home Enter home phone number Direct line Enter direct phone number Email Enter Email address Presence Enter presence name of the entry Email chris iscoord com iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com S C O O F g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 56 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010 Version 2V1 IS p one e add an entry by right click below Sea the last entry white space e delete an entry by selecting the Type a phone number entry with the mouse and press Delete bd g amp Y Short dial list New short dial entry Ready lt 0435000646 gt Chris Peter v iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com S C O O g iscoord ag All rights reserved Subject to change
8. Here are some examples how to dial internal 856 local 0 456 3445 regional 0 719 456 3445 international 0001 719 456 3445 or formatted 1 719 535 9007 recommended Spaces and special characters such as and may as a general rule be included in the phone number The trunk access code is 0 or 9 in many companies e Enter the Short Dial list and select an entry by right mouse click on the entry and selecting the number you like to dial or click on one of the green icons Mobile phone E iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com S ha O O g iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service marks and logosreferenced herein belong to theirrespectivecompanies Page 37 User Guide is phone Portable V8 x h O September 2010 Version 2V1 IS p one e Home phone t Office phone Direct phone e Enter the History list and select an entry by right mouse click on the entry and select Call e Enter the Address book list and select an entry by right mouse click on the entry and select Call number to start the call While a call is being set up you will see a new call is phone window tab that displays the phone number and on the left of the number e a green dialing symbol wh
9. User Guide is phone Portable V8 x September 2010 Version 2V1 IS p hone CTI number Flag the box and enter a phone number that will be used for outgoing calls If you have activated the CTI function in the is phone Portable on the right next to the call button OFF status 2 N or ON status e Call pop up position You can select where the pop up window for incoming calls will appear Bottom right or Top left e Language Set the language that will be used when starting the is phone client iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com S i O O g iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 29 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010 Version 2V1 IS one 5 2 2 Network Settings for License Activation If your internet connection goes through an https proxy then you have to enter the following Proxy access information Username Password Proxy Port Proxy Host IP number or DNS server name to activate an is phone Portable license Note If you are not able to access the internet to reach our licensing server then please contact support iscoord com Filtertext eingeben is phone settings is phone settings Account settings iscoord ag
10. 41 44 258 88 99 info iscoord com S C O O g iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 61 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010 Version 2V1 IS p one 7 5 Video Function Calls made with is phone Portable work without a video cam although a camera is necessary for video calls to remote parties is phone Portable supports most USB video cams If no camera is installed there is an option to display an image format jpg Details how to configure can be found in the Configuring the is phone Portable chapter By clicking on the video icon ic phone s during a call the client switches to the Video Tab Ip and the video button is turned active inactive X C El EJ If you turn back to the 2 500 x active call window by clicking on the Call Tab the video ea soo me Call Transfer Video Notes Video icon is turned on and Video oe oe Hi From 0435000646 indicates that you are still in de a a video call Hi Via You can tum on you camera 10 04 30 22 59 52 by flagging the box Video on F Video on Ready lt 0435000646 gt Chris Peter v iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com S Ge O O C iscoord
11. trade names service Page 51 marks and logosreferenced herein belong to theirrespectivecompanies September 2010 Version 2V1 User Guide is phone Portable V8 x O iphone 6 15 Disconnect Call e You end a call by clicking the red hang up button ma 7 O O BE e by closing the call window 2 500 x 3 500 x a ago Call Hang up Keypad Notes From 0435000646 To 500 Via 10 04 29 17 19 47 00 00 08 E Ready lt 0435000646 gt iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com S C O O C g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 52 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010 Version 2V1 IS p one 6 16 Redial You can redial a number by clicking on this icon within the call window after a call has been disconnected gt e If you have made a call O eo and you have ended the call by clicking on the orange button NOT by closing the call tab you can click this icon and Y a amp the is phone Portable will redial the number 2 500 x e If you have answered a i e3 call and you with the Call I Transfer I Keypad orange button NOT by Ha 0435000646 closing the call tab or To 500 the caller has ended the Via call you
12. 258 88 99 info iscoord com S iat O O a iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 7 marks and logosreferenced herein belong to theirrespectivecompanies September 2010 Version 2V1 User Guide is phone Portable V8 x O issphone 2 Introduction to is phone Portable This user manual gives a detailed description of the functions and settings for end users of the is phone Portable You can read the brief description if all you need is a quick overview of the important options In addition you can press the F1 key at anytime to call the help function and receive detailed context sensitive information on using the individual functions Depending on the specific software release and version the illustrations in this user guide may be slightly different from how they appear on your screen but the functions will be the same O is phone a EA is phone client Dial Field Dial button CTI button Main Tabs Short dials History Video Address Book Features Main Call Tabs From 043 To 044 Call Control End call Hold call Conference Video Mute Recording Redial Main Call Tabs Call Transfer Keypad Notes Tabs fest torete reed roe Sd Call window Volume Control Presence Status Own Phone Number Voicemail User Name Settings Drop Down C iscoord ag Beustweg 12 8032 Zurich Switze
13. ACCEPTED ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT AS IF YOU HAD DOWNLOADED INSTALLED OR USED THE SOFTWARE OR DOCUMENTATION LICENSE ISCOORD grants you a nonexclusive nontransferable except as specified herein license to use the accompanying software program s in executable form the Software and accompanying documentation the Documentation subject to the terms and restrictions set forth in this Agreement You are not permitted to modify create derivative works of sell assign lease rent distribute or sublicense except as specified herein the Software or Documentation or to use the Software or Documentation in a time sharing arrangement or in any other unauthorized manner nor permit any other party to do any of the foregoing Further no license is granted to you in the human readable code of the Software source code Except as provided below this Agreement does not grant you any rights to patents copyrights trade secrets trademarks or any other rights with respect to the Software or Documentation Subject to the restrictions set forth herein the Software is licensed to be used on one 1 workstation or network server owned by or leased to you for your internal use provided that the Software is used only in connection with this ISCOORD product You may reproduce and provide one 1 copy of the Software and Documentation for each such workstation or network server on which the Software is used as permitted here
14. Beustweg 12 8032 Zurich Switzerland www iscoord com g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com S C O O g iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 30 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010 Version 2V1 IS one 5 2 3 Activation Settings If you are using a trial version of is phone Portable and if you have internet access the trial license will automatically been activated when you start the is phone Portable and it will show you how many days are left till the trial expires red text If you have a license key please either e Enter license key in the Key field and click Activate Time License if you have a time limited license for is phone Portable or e Enter license key in the Key field and click Activate Full License if you have bought a full is phone Portable license Filtertext eingeben is phone settings is phone settings Account settings iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com S C O O B iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 31 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010
15. Beustweg 12 8032 Zurich Switzerland 044 258 88 82 Alternatively log onto www iscoord com and click Contact Us at the top of your screen to contact us or use our support pages http www iscoord com support support overview html Copyright 2008 iscoord ag All rights reserved is phone is a registered trademark of iscoord ag Zurich iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com S its O O g iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 66 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x September 2010 Version 2V1 IS phone 9 Support Please report any problem by email to support iscoord com or use our online support page http www iscoord com support support overview html iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com S i O O g iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 67 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x September 2010 Version 2V1 IS p hone 9 1 Audio quality problems If you have bad audio quality then please check the audio definitions of your device Windows Con
16. E Address book Tm Markus Waser Markus Sieger Q is phone Had Type a phone number r os ft E Address book markus pe Markus z es C Call lt no number gt i Markus Call lt no number gt Call lt no number gt Add to short dial You can select search forward typing is supported the address book by entering e Name first name and or last name e g Rob M for e g Robby Menge Note To delete a contact in the address book you need to delete the entry within the LDAP directory To add a contact enter the contact within your LDAP directory iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service marks and logosreferenced herein belong to theirrespectivecompanies is coord Page 60 User Guide is phone Portable V8 x h September 2010 Version 2V1 IS D one 7 4 PBX Feature Codes You can use the feature codes defined in the setting by clicking on the Feature icon tx r e Turn on feature is phone e Turn off feature L Type a phone number ten amp Features E Echo test E KH ztest v Ready lt 0435000646 gt Chris Peter v iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com g phone 41 44 258 88 82 fax
17. Normally leave this empty the identity is generated automatically set Realm Some PBX Registrar needs a Realm for MD5 authentication Listening Port TCP IP Port number for SIP Note Normally 5060 Protocol Select UDP TCP or TLS Note Normally UDP is used Codecs You can change the order of the codecs by using the arrows of the right Move up Move down Note The client will negotiate with the PBX Proxy the codec according to this ranking DTMF Mode Select the supported DTMF Mode Port Range Select a port range that can be used for the RTP packets Note If you leave it open a random port will be used for each phone call Reregister interval Reregistration happens in the defined interval Note If empty or 0 no reregistration will be done with the registrar Supported extenstions SIP Turn on off Send UDP keep alive packets Tum this on to send every 2 seconds empty UDP packets Note This is sometimes used to keep the session open through firewalls Enable hold before transfer This will automatically put a call to hold before unattended transfer to someone else blind transfer Unattended transfer not supported With this flag you can disable unattended call transfer iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com G O O y iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade nam
18. Version 2V1 IS D one 5 2 4 Addressbook LDAP Settings You can connect an LDAP directory by entering the server authentication information Filtertext eingeben is phone settings Account settings is phone settings Url Wap Authentication Username Password ele Max results 0 Look up phone numbers in Ldap directory Default is 0 Url HTTP address from your LDAP directory Authentication Enter the authentication for accessing the LDAP directory This is normally simple Username Enter the username to access the LDAP directory Password Enter the password to access the LDAP directory Max results You can limit the maximum LDAP entries that will be loaded into the is phone client Look up phone numbers in Ldap directory The is phone Portable client will automatically look up phone numbers in the LDAP directory so that the name etc of a caller will be displayed e g in the incoming call pop up window if found in your LDAP directory iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com S C O O B g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 32 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010 Version 2V1 IS D one 5 2 5 LDAP Filters Settings You c
19. ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 62 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010 Version 2V1 IS p one If the camera is off the other fe oe participant s can t see your video picture and will see z either nothing or the static Type a phone number picture you have uploaded see chapter Account y a Fi kr Settings Video Settings O Video If you are in a call and the other party has video turned on then you will see the caller when clicking on the video button CJ p If you are in a conference with 1 till 7 other parties and everybody has turned on video then you will see all conference call attendees Note The amount of simultaneous video calls depends on your PC s performance and network connection Therefore it is recommended to not exceed video conferences with more than 4 participants incl yourself Depending on the iw v Ready lt 0435000646 gt Chris Peter v codec used and the connection of your video call partner s the switch to video call s can take some seconds and partial pictures can appear Note We recommend to use the H 264 video Note Please secure that both parties has the same video codec enabled iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com g phone 41 44 258 88 82 fa
20. and or other technical data collectively Product are subject to U S export control laws and regulations Certain products made by ISCOORD are further controlled for export as encryption items and may be subject to additional export or import regulations in other countries You agree that you will not export reexport or transfer the Product or any copies thereof or any products utilizing the Product in violation of any applicable laws or regulations of the United States or the country where you legally obtained it You are responsible for obtaining any licenses to export reexport transfer or import the Product You agree that you are not prohibited by the U S or other government export control regulations from receiving this Software Documentation and or other technical data In addition to the above the Product may not be used by or exported or reexported to i any U S or EU sanctioned or embargoed country or to nationals or residents of such countries or ii to any person entity organization or other party identified on the U S Department of Commerce s Table of Denial Orders or the U S Department of Treasury s lists of Specially Designated Nationals and Blocked Persons as published and revised from time to time iii to any party engaged in nuclear chemical biological weapons or missile proliferation activities unless authorized by U S and local as required law or regulations Trade Secrets Title You acknowledg
21. depends on your p PC s performance and network connection Lh eee eee iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com S C O O g iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 47 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x September 2010 Version 2V1 6 11 Record Call phone All calls can be recorded for personal use only Be aware that your local system administrator can block this function Please also note that the use of the call recording function is subject to your country s and company s legal requirements regulations e Start recording Press the record button and the call in progress will be recorded There is a red bullet in the Call tab indicating that the call is being recorded e 044 832 gt and the Recording icon is activated 2 Stop recording If you click on the activated call Recording icon the recording will be stopped The recording will be saved in a wav file To access the recording open the call log History list and Double click on the call that has been recorded If the call has been recorded this will be indicated by a filename in the field Wav File s If you have made several recordings during one call you can access all recordings with th
22. on e 6 4 Active Call Every call you conduct will open a call window tab Thus if you make two or more calls simultaneously you will have two or more window tabs open at the same time While a call is in process there are several options e Switch between active calls by clicking on the Call Tabs f is phone p gt 500 x e Disconnect a call or eng e Put Call on hold off hold 00 O O O f 020 Call Transfer Keypad Notes e Start a conference call a l 7 a s l From 0435000646 i To 500 g D Via e Switch audio call to a video call RN Date 0 04 19 22 29 26 Time 00 00 04 e Mute microphone of active call Q f o i H e Record a call TB 0 g e Recall a number only active when call has ended Transfer e Transfer call e Send DTMF tones Kevad E Ready lt 0435000646 gt Chris Peter v Notes e Take call notes Notes e Change audio settings amp J 4 l iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com S C O O g iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 41 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010 Version 2V1 IS p one 6 5 Put Call on Hold Take a Call off Hold Scenario You have g
23. to the default configuration in the settings iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com S is O O B g iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 50 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010 Version 2V1 IS p one 6 14 Take Call Notes You can take notes in the call window at any time while the call is in progress or finished The notes will be stored in the history e Click on the Note tab and start writing e By clicking on the Save icon 2 9 the notes will be saved and can be Type a phone number accessed within the history Note The notes will be saved together with QJ call information such as number date time D sooo etc B amp O M0 L Call Transfer Keypad Notes Call with Chris Number 500 Date 2010 04 30 21 57 15 Duration 00 00 11 Subject Call with Chris Notes concerning project Notes Notes concerning project Wav File s EA v Ready lt 0435000646 gt Chris Peter v iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com S C O O g iscoord ag All rights reserved Subject to changewithoutnotice All trademarks
24. trademarks trade names service Page 26 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h September 2010 Version 2V1 IS D one 5 2 Client Settings You can access the client settings by clicking on is phone settings Filtertext eingeben is phone settings a is phone settings Account settings iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com S C O O Eg iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 27 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010 Version 2V1 S p on e 5 2 1 Miscellaneous Settings mn i Filtertext eingeben is phone settings ev aw is phone settings Account settings V Close call tab automatically Automatically off Hold Enable echo canceller E Enable stun server Propagate telephony status Show phone status in Sametime Change my status in Sametime F Status text On the phone Reject 2nd Call E Forward 2nd Call Call forward unconditional to l CTI number Call pop up position Bottom right Language English z Close Call Tab automatically After ending a call the call tab stays open unt
25. 1 5 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010 Version 2V1 IS p one 5 Configuring the is phone Portable Under the is phone Settings at the bottom right corner you can configure your is phone Portable e Click on the arrow button to open the drop E Rejected lt gt Default v down list t Default When mouse over the arrow button turns white ji l e Select Customize your account to setup a new account or change existing account settings is phone TIEF Short dial list E Rejected lt gt Default Default Customize your account iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com S C O O g iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 1 6 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x September 2010 Version 2V1 IS p hone 5 1 Account Settings At first you should edit the existing Default account When you either double click on an account entry or right click and select Edit the configuration menu appears where you can ce change A Profile Name Default Account settings e SIP Telephony account information e General Settings e Regional specifi
26. 32 Zurich Switzerland www iscoord com g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com S G3 O O g iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 20 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010 Version 2V1 Ss p one start is phone Note Depending on the device the volume of the microphone should be set very low We recommend that you make a test call to adjust proper setting Speaker Select the device you want to use for listening Speaker volume Set the volume of the speakers This setting will alwys be used when you start is phone Ringing device Select the device you want to use for ringing of incoming internal and external calls Ringing internal wav Select the wav file that should be played for internal ringing Ringing external wav Select the wav file that should be played for external ringing Ringing volume Set the volume of the ringing sound Signalling Select the device you want to use for signaling Signalling wav Select the wav file that should be played for signalling Signalling volume Set the volume of the signalling sound Music on hold wav Select the wav file that you like to be played when putting a call on hold Enable music on hold Flag this box if you like to enable music when a call is on hold Ringing out wav Select the wav fi
27. 8 88 82 fax 41 44 258 88 99 info iscoord com S cS O O iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 1 3 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010 Version 2V1 IS p one 3 2 Uninstalling the is phone Portable There is no uninstallation needed You can delete the is phone folder where the is phone Portable is copied IMPORTANT If you delete the folder including sub folders all short dial entries history and manual entered settings will be lost Directory names e Windows is phone Portable x Windows e OS X is phone Portable 8 x OSX e Linux is phone Portable 8 x Ubuntu 9 10 iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com S iat O O g iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 14 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x O September 2010 Version 2V1 IS p hone 4 Starting the is phone Portable You can now start the is phone Portable by double clicking clicking on the executable is phone file The status bar in the lower left corner of the is O is phone gt phone Portable will provide you with information about the status of your softphone
28. CS OCS Yahoo XMPP Network Features Auto Detect IP Address SRTP TLS Support STUN NAT Support TCP Support UDP Support VPN Support iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com S C O O F g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 1 1 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x O September 2010 Version 2V1 issphone 3 Preparation amp Installation of the is phone Portable 3 1 Download e Download open the zip gz package for your Operating System Free trials are available on our website is phone_Portable_8 6 2 gt Windowszip 39 9 MB is phone com is phone_Portable_8 6 2_OSX zip Canceled is phone com is phone_Portable_8 6 2_Ubuntu_9 10 tar gz Canceled is phone com e Extract the package for your Operating System and copy the is phone folder to your local hard drive Windows 7 Vista SP1 or higher XP SP2 or higher is phone_Portable_ VERSION NUMBER _Windows zip k p ee B is phone_Portable_8 6 2_Windows zip WinRAR E File Commands Tools Favorites Options Help SABShw BY en 4g Add Extract To View Delete Find Wizard Info VirusScan Comment ac Bi is phone_Portable_8 6 2 Windows zip ZIP archive unpacked size 77 936 868 bytes Packed Type Modi
29. D TERMINATION The licenses granted hereunder are perpetual unless terminated earlier as specified below You may terminate the licenses and this Agreement at any time by destroying the Software and Documentation together with all copies and any portions thereof in any form The licenses and this Agreement will also terminate immediately if you fail to comply with any term or condition of this Agreement Upon such termination you agree to destroy the Software and Documentation together with all copies and merged portions in any form LIMITED WARRANTIES AND DISCLAIMER All warranties applicable to the Software are as stated on the Limited Warranty Sheet or in the product manual whether in paper or electronic form accompanying iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com S ite O O g iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 65 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010 Version 2V1 Ss p one the Software Except as expressly stated on such Limited Warranty Sheet the Software is licensed to you as is without warranty of any kind and ISCOORD and its licensors disclaim all warranties express or implied including without limitation the warranties of merchantability fitness for a particular purpos
30. FOR A PARTICULAR PURPOSE iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com S ite O O a iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 6 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010 Version 2V1 S p one 1 4 US Government Legend UNITED STATES GOVERNMENT LEGEND If you are a United States government agency then this documentation and the software described herein are provided to you subject to the following All technical data and computer software are commercial in nature and developed solely at private expense Software is delivered as Commercial Computer Software as defined in DFARS 252 227 7014 June 1995 or as a commercial item as defined in FAR 2 101 a and as such is provided with only such rights as are provided in iscoord s standard commercial license for the Software Technical data is provided with limited rights only as provided in DFAR 252 227 7015 Nov 1995 or FAR 52 227 14 June 1987 whichever is applicable You agree not to remove or deface any portion of any legend provided on any licensed program or documentation contained in or delivered to you in conjunction with this guide iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com g phone 41 44 258 88 82 fax 41 44
31. International Internal Phone Range add an international phone range edit an international phone range or delete an international phone range e Voicemail Enter phone access code to your voicemail box By clicking on the voicemail icon in the status bar within the is phone Portable client this number will be dialed iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com S C O O F g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 25 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010 Version 2V1 S p on e When you edit or add a feature the following window will appear Echo test used as example a Add feature entry Feature Name Echo test Code to enable Code to disable Close Window Feature Name Enter edit a name Code to enable Enter edit code that enables the feature Code to disable Enter edit code that enables the feature Close Window Select if Call window should be displayed as call in a call tab or not Note We recommend to first test a feature set to YES iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com S C O O g iscoord ag All rights reserved Subject to changewithoutnotice All
32. RFC 2833 Port Range 10000 Reregister Interval 60 v Supported extensions SIP V Send UDP keep alive packets Enable hold before transfer Unattended transfer not supported Mandatory e Profile Name User definable name Note If you do not enter a Profile Name history entries and other features will not show your name e Phone Number Phone number under which the plug in will register Note If you do not enter a Phone Number history entries and other features will not show your phone number e Username Username for proxy PBX authentication iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com is coord iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 1 8 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010 Version 2V1 Ss p one Password Password for proxy PBX authentication Registrar TCP IP Number or DNS name of your registrar Note Registrar is the same like Proxy Domain Enter the Domain e g iscoord net Note Normally leave this empty except for Nortel CS1000 where you have to enter the domain name Identity Enter the SIP identity in SIP Format e g 4444 lt sip 4444 iscoord net gt or lt sip 4444 iscoord net gt or sip 4444 iscoord net Note
33. TP address of your SMTP server e SMTP Port Enter the SMTP port number e Sender address Enter the email address of the sender e Username Enter the username for the email account e Password Enter the password for the email account iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com S C O O g iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 34 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h September 2010 Version 2V1 IS D one 5 2 7 Trace Level Settings The trace level enables you to record traces for the iscoord support team Filtertext eingeben is phone settings Account settings Please enable tracing by selecting the trace level according to instructions of the iscoord support team PRODUCTION ERROR WARNING DEBUG INFO iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com S C O O B g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 35 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010 Version 2V1 IS D one 5 2 8 Bundle Version In this tab you can see the version o
34. User Guide is phone Portable V8 x September 2010 Version 2V1 issphone A is phone Portable UC Client User Guide for is phone Portable version 8 x Note Before using this information and the product it supports read the information Notices on page 5 and Release Notes on page 8 iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com S C O O T g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 1 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x September 2010 Version 2V1 Table of Contents Legal Notes is phone Portable Notices Trademarks Terms of use US Government Legend Introduction to is phone Portable What is the is phone Portable System Requirements PC IP PBX VoIP Service Provider Preparation amp Installation of the is phone Portable Download Uninstalling the is phone Portable Starting the is phone Portable Configuring the is phone Portable Account Settings General Settings Device Sound Settings Video Settings Dialing Rule Settings Features Settings Client Settings Miscellaneous Settings Network Settings for License Activation Activation Settings Addressbook LDAP Settings LDAP Filters Settings Email Settings Trace Level Settings Bundle Version Basic Functions of the is phone Portable Handling Ou
35. an set filters for LDAP by enter the field names of your LDAP directory Default names are based on Lotus Domino LDAP server settings Filtertext eingeben is phone settings is phone settings Account settings ClassObject Full name Fullname Fullname First name Firstname Firstname Last name Lastname Lastname Company name CompanyName CompanyName Department Department Department Location Location Location Mail domain MailDomain MailDomain Home number Ho FAXPhoneNumber HomeFAXPhoneNumber Office number OfficePhoneNumber OfficePhoneNumber Cell phone number CellPhoneNumber CellPhone Number Email address InternetAddress InternetAddress iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com S C O O io iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 33 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010 Version 2V1 IS D one 5 2 6 Email Settings By entering an SMTP Server you are able to send the call notes recordings via email Filtertext eingeben is phone settings Account settings is phone settings SMTP Server SMTP Port Sender Address Username Password e SMTP Server Enter the HT
36. c settings e Audio Ringer devices e Video devices IMPORTANT Please go through all configuration settings otherwise your softphone might not work correctly Note Changes in these settings during a call will be effective after restarting the is phone Portable or e use the symbols to add an account edit the account that is highlighted or delete the account that is highlighted iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com S C O O B g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 1 7 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x September 2010 Version 2V1 phone 5 1 1 General Settings IMPORTANT Most of the following information you will get from your PBX SIP Proxy Administrator or from your SIP Provider For each profile account following general settings need to or can be defined i General Device Sound Video Dialing Rule Features r Edit Account Entry Profile Name Phone Number Username Password Registrar Domain Identity Chris Home 0435000646 chris_sip 212 55 198 140 lt sip 0435000646 212 55 198 140 gt Realm asterisk Listening Port 5060 Protocol UDP TCP TLS Codecs GSM PCMA PMCU Speex Speexl6 Speex32 CWI DTMF Mode Inband
37. can click on this icon to redial the 10 04 29 17 33 40 00 00 0 number of the caller PEERS again EA Ready lt 0435000646 gt Chris Peter v iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com S C O O B iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 53 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010 Version 2V1 IS p one 6 17 Show Availability Status Availability refers to the ability to see whether a person is available online on the phone busy and so on The status is displayed within calls contacts and the short dial list rT You can manually set your Q is phone co ees availability status anytime e Click on the status icon 2 to change your status E F Online Short dial list Offline ed Offline Chris Peter k b t Do not disturb Forward lt gt gt e Click on Customize your phone to change the Client Settings O eaa ai Peter v Active gt Forward lt gt Donot Disturb Customize your phone iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com S Lo O O B iscoord ag All rights rese
38. client below the keypad 2 500 x charango Call Transfer Keypad Notes 1 Lgeec ver gai 5 JKL Arno ZEORS gry guxuz Q E Ready lt 0435000646 gt ChrisPeter iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com S C O O M iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 49 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x O September 2010 Version 2V1 IS phone 6 13 Change Audio Settings during Active Call You can change the audio settings during a call at anytime e Switch on off microphone When you switch off the microphone is phone your call partner will no longer be able to hear you but you will Oe still be able to hear your call partner mute tenmt D J 500x Not muted soMo Call Transfer Keypad l_niotes Mute f 2 From 0435000646 To 500 Muted Via Date 10 04 29 17 01 11 00 01 02 Time e Set microphone and speaker volume If you are talking too loud or if you have trouble hearing the person you are talking to you G g can temporarily change the audio volumes a Microphone settings icon Speaker settings icon Note When starting a new call the audio settings will be set i a according
39. ds by which you may place an IO E phone additional call 0792538987 oe e Dial entry field followed by the Enter key the green x g F kaa r O amp amp button or the CTI button when CTI button is activated e Dial out of the Short dial list Aah e Dial out of the History list s O80 e Dial out of the Address book Call Transfer Keypad Notes From 0435000646 To 500 Via Date Time H i Ready lt 0435000646 gt Chris Peter v iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com S C O O a iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 43 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010 Version 2V1 IS p one 6 7 Connect Calls Scenario You have a connected call and want to transfer it to someone else but before doing so you want to make sure that the other person is ready to take the call Set up the second call the active call will be put on hold automatically Tell your second call partner that you have a is phone fet call you wish to transfer to her him fi Type a phone number e Click on the Transfer tab i xvyOOoB k je amp HO8020 e Click on the the other number that will be displayed as Call Transfer Keypad Notes button oh
40. e title and noninfringement of third party rights LIMITATION OF LIABILITY ISCOORD and its licensors shall not be liable for any indirect exemplary special consequential or incidental damages of any kind including without limitation lost profits even if ISCOORD or such licensor has been advised of the possibility of such damages No ISCOORD licensor shall have any liability whatsoever under this agreement GOVERNING LAW This Agreement shall be governed by the laws of the Commonwealth of Massachusetts U S A excluding its conflicts of laws principles and excluding the United Nations Convention on Contracts for the International Sale of Goods SEVERABILITY In the event any provision of this Agreement is found to be invalid illegal or unenforceable the validity legality and enforceability of any of the remaining provisions shall not in any way be affected or impaired and a valid legal and enforceable provision of similar intent and economic impact shall be substituted therefore ENTIRE AGREEMENT This Agreement sets forth the entire understanding and agreement between you and ISCOORD and supersedes all prior agreements whether written or oral with respect to the Software and Documentation and may be amended only in a writing signed by both parties Should you have any questions concerning this Agreement or if you want to contact ISCOORD for any reason please contact the ISCOORD subsidiary serving your country or write ISCOORD AG
41. e and agree that the structure sequence and organization of the Software are the valuable trade secrets of ISCOORD and its licensors You agree to hold such trade secrets in confidence You further acknowledge and agree that the Software is licensed and not sold to you and that all ownership of and title to the Software and Documentation and all subsequent copies thereof regardless of the form or media are held by ISCOORD and its licensors UNITED STATES GOVERNMENT RESTRICTED RIGHTS The Software and Documentation are Commercial Items s as defined in 48 C F R 2 101 consisting of Commercial Computer Software and Commercial Computer Software Documentation as such terms are used in 48 C F R 12 212 or 48 C F R 227 7202 as applicable Consistent with 48 C F R 12 212 or 48 C F R 227 7202 1 through 227 7202 4 as applicable the Commercial Computer Software and Commercial Computer Software Documentation are being licensed U S Government end users a only as Commercial Items and b with only those rights as are granted to all other end users pursuant to the terms and conditions herein Therefore if you are licensing the Software and or Documentation for acquisition by the U S Government or any contractor therefore you will license consistent with the policies set forth in 48 C F R 12 212 for civilian agencies and 48 C F R 227 7202 1 and 227 7202 4 for the Department of Defense and their successors TERM AN
42. e drop down menu fa a a 41 79 253 89 87 Date 2010 04 29 14 56 41 Duration 00 00 39 Subject Call with Chris Notes Call recorded Wav File s e To listen to a recording press the play button b a e To stop the playback press the stop button J iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service marks and logosreferenced herein belong to theirrespectivecompanies is phone lelak r O Bf ef02 0 Call Transfer Keypad Record From 0435000646 To 500 Via Date 10 0 Time p TB g E Ready lt 0435000646 gt Chris Peter v is coord Page 48 User Guide is phone Portable V8 x h O September 2010 Version 2V1 IS p one 6 12 Send DTMF Tones By using the keypad you can send DTMF tones needed to navigate within menu systems for accessing for example voice mail messages The DTMF system allows the user to interact with the menu by clicking keys on the keypad e To do this click on the Keypad tab in the call window during is phone an active call The window shown on the right will be opened and you can click on the required digits characters using the 2 mouse NOT the keyboard The digits you enter will be tong displayed in the
43. en the dialing is in progress Y go ui 0792538987 x e a green head set icon when the call is established 2 ago and connected Call Transfer Keypad I Notes 2 From 0435000646 e a red head set icon when the call has ended or To 0792538987 couldn t be established connected jii r Date 10 04 19 22 02 00 a Time v Ready lt 0435000646 gt Chris Peter v iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com S C O O g iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 38 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x September 2010 Version 2V1 IS p hone 6 2 CTI Hardphone usage When you click on the CTI phone icon located right to the call button then your configured see Miscellaneous Settings CTI phone e g hard phone or mobile will be used instead of the is phone Portable softphone to place a call 2 2 Inactive CTI function or c Active CTI function When the CTI fuction is active the softphone first starts a call to your CTI phone phone number or extension When you take this call on your CTI phone the call will be connected to the destination number you have entered in the dial field O is phone t t lele j ROEOBE Short dial list Ready lt 0435000646 gt
44. es service Page 1 9 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h September 2010 Version 2V1 IS p one 5 1 2 Device Sound Settings IMPORTANT We recommend to use a professional USB headset or handset Using the internal sound devices of e g your notebook can negatively affect the sound quality e g background noise etc Note If an audio device is not available disconnected from the PC Laptop then automatically the default device of Windows will be used Note If you change sound settings during a call they will be set to these settings after the call has ended You can select from a drop down list of your existing sound devices A Edit Account Entry ees n Si gt E p E General Device Sound Video Dialing Rule Features Microphone hone SoundMAX Integ Microphone volume Speaker Speaker volume i Ringing device Ringing internal wav m gt i Ringing external wav gt 1 Ringing volume i Signalling X Signalling wav P I Signaling volume D Music on hold wav p Enable music on hold Ringing out wav m P Icons 5 Open explorer to select a file b 4 Play the selected file e Microphone Select the device you want to use for talking e Microphone volume Set the volume of the microphone This setting will always be used when you iscoord ag Beustweg 12 80
45. f the is phone Portable UC client you are using In the following example it is version 8 6 2 Filtertext eingeben is phone settings is phone settings Account settings iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com S C O O B iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 36 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010 Version 2V1 IS p one 6 Basic Functions of the is phone Portable 6 1 Handling Outgoing Calls You have several possibilities to start a call O is phone e Enter a phone number in the dial field Numbers 41 79 253 89 87 7 that you have already dialed will appear in a drop down window forward typing function and you can also select the number from the drop C E down list Short dial list a Chris Peter 079 253 8987 z and press the green Call button or press the Enter key a Note If you have activated the CTI button s phone Portable will first start a call to the CTI number and then to the number in the dial field Please note that for outside calls you first have to dial the external line prefix trunk access code Ready lt 0435000646 gt kht Chris Peter v
46. fied Folder 14 04 2010 18 22 E30 Selected 1 folder Total 1 folder iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com S C O O B g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 1 2 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010 Version 2V1 IS p one MAC OS X is phone_Portable_ VERSION NUMBER _OSX zip B is phone_ Portable_8 6 2_OSX zip WinRAR cns ve gt Eile Commands Tools Favorites Options Help a AQABA MWR 7 D Lo Vl fp A Add ExtractTo Test View Delete Find Wizard Info VirusScan Comment a S is phone Portable 8 6 2 _OSX zip ap archive unpacked siz size 75 850 871 bytes X Name Size Packed Type Modified CRC32 ill ee I is phone Portable 8 6 2 OSX Folder 14 04 2010 18 55 I I i Ba Total 1 folder File Commands Tools Favorites Options Help BUENO WOR Add Extract To Delete Find Wizard Info E i B is phone_Portable_8 6 2_Ubuntu_9 10 tar gz TAR GZIP archive unpacked size 74 208 730 bytes Name Size Packed Type Modified i is phone Portable 8 6 2 Ubuntu 9 10 Folder 14 04 2010 22 05 Total 1 folder iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com g phone 41 44 25
47. ge 71 marks and logosreferenced herein belong to theirrespectivecompanies
48. il the user closes it manually By enabling Close call tab automatically the call tab will close automatically unless the user enters text in the note tab Subject Notes Automatically off Hold Takes the call automatically off hold before transfer Enable echo canceller This will turn on echo cancelling Enable stun server You can use STUN server by flag it and by defining the STUN server Enter the TCP IP Number or the DNS name of your STUN Server Leave it blank if no STUN server is used Propagate telephony status Displays additional phone status icons in the buddy list if Instant Messaging is set Show phone status in Sametime This feature is not activated within the is phone Portable Change my status in Sametime Not supported Status text Not supported Reject 2nd call lf you are in an active call and another call comes in the 2nd call will automatically rejected Forward 2nd call Enter the forwarding phone number If Reject 2nd call is enabled the 2nd call will be automatically forwarded to this number e g voicemail Call forward unconditional to Forwards any call to this number if activated iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com S Ge O O g iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 28 marks and logosreferenced herein belong to theirrespectivecompanies
49. in an IP based computer network PSTN Public Switched Telephone Network The traditional land line phone network Registrar A registrar is a server in a Session Initiation Protocol SIP network which accepts SIP register requests RFC Request for Comment a document which describes a particular internet technology RFCs may be a proposals drafts or full internet standards IETF standards RTP Real time Transport Protocol Protocol for delivering the media portion of a data transmission over an IP network SRTP is another media protocol Signaling The information in a VoIP call which establishes and controls the connection as well as managing the network The non signaling portion of the call is the media SIP Session Initiation Protocol the signaling protocol which the is phone Portable follows for phone calls SIP account An account which provides users with the ability to make VoIP phone calls The account encapsulates the rules users must follow and the telephony functions users can access SIP address The address used to connect to a SIP endpoint i e the phone number used in a VoIP phone call An example would be sip josephq domainabc com Softphone A softphone enables voice over IP telephone calls from any PC workstation and notebook TCP Transmission Control Protocol a transport protocol for delivering data over an IP network Other transport protocols include TLS and UDP UDP User Datagram Protocol a transport p
50. information herein these changes will be incorporated in new editions of the publication iscoord may make improvements and or changes in the product s and or the program s described in this publication at any time without notice Any references in this information to non iscoord Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this product and use of those Web sites is at your own risk iscoord may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Information concerning non iscoord products was obtained from the suppliers of those products their published announcements or other publicly available sources iscoord has not tested those products and cannot confirm the accuracy of performance compatibility or any other claims related to non iscoord products Questions on the capabilities of non iscoord products should be addressed to the suppliers of those products This information contains examples of data and reports used in daily business operations To illustrate them as completely as possible the examples include the names of individuals companies brands and products All of these names are fictitious and any similarity to the names and addresses used by an actual business enterprise is entirely coincidental iscoord ag Beustweg 12 8032 Z
51. l use provided that all proprietary notices are preserved You may not distribute display or make derivative work of these publications or any portion thereof without the express consent of iscoord Commercial Use You may reproduce distribute and display these publications solely within your enterprise provided that all proprietary notices are preserved You may not make derivative works of these publications or reproduce distribute or display these publications or any portion thereof outside your enterprise without the express consent of iscoord Except as expressly granted in this permission no other permissions licenses or rights are granted either express or implied to the publications or any information data software or other intellectual property contained therein iscoord reserves the right to withdraw the permissions granted herein whenever in its discretion the use of the publications is detrimental to its interest or as determined by iscoord the above instructions are not being properly followed You may not download export or re export this information except in full compliance with all applicable laws and regulations including all United States export laws and regulations ISCOORD MAKES NO GUARANTEE ABOUT THE CONTENT OF THESE PUBLICATIONS THE PUBLICATIONS ARE PROVIDED AS IS AND WITHOUT WARRANTY OF ANY KIND EITHER EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
52. le that should be played when you are dialling out iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com S C O O M g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 21 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x September 2010 Version 2V1 IS p hone 5 1 3 Video Settings Note You can use is phone also without using video These settings are not mandatory fe Edit Account Entry ben 5 gt General Device Sound Video Dialing Rule Features Camera device ai Download bandwidth 256 Upload bandwidth 256 Video quality medium Codecs H264 H263 MPG4V ES Theora Static picture Camera device Select the device from the drop down list Note Select Static picture if you have no camera device Download bandwidth 256 KB default Upload bandwidth 256 KB default Video quality Fastest QCIF format Medium CIF format High VGA format Codecs Leave the default unless your system administrator instructed you to change them Static picture You can select a static picture that will be displayed instead of video Select a picture from you computer by clicking on the folder sign B Note The picture file should not be bigger than 250kb iscoord ag Beustweg 12 8032 Z
53. n 2V1 IS phone 2 2 System Requirements PC IP PBX VoIP Service Provider Before you start to install is phone Portable you should get the following information from your IP PBX The local system administrator has all details Get in touch with your VoIP service provider if you use a hosted SIP account or hosted IP PBX e Phone number or username e Password e Registrar e Realm is phone is certified or tested with all major IP PBX suppliers incl 3Com VCX platform certified Alcatel Lucent OmniPCX Enterprise tested Avaya SES certified BroadSoft BroadWorks tested Cisco Unified Communications Manager Version 5 6 7 tested Comverse tested Digium Asterisk Server tested MetaSwitch tested Mitel tested NEC Sphere tested Nortel MCS 1000 2000 certified ObjectWorld AdTran tested OpenSER OpenSIPS Server tested Siemens HiPath 2000 3000 4000 8000 certified Please email to info iscoord com if the IP PBX or VoIP service you are using is not providing full functionality with is phone There are also hard and software requirements to run is phone PC workstation or notebook with Intel Pentium 4 or compatible processor Memory 1 GB Hard disk 40 MB free space Operating system Microsoft XP SP2 or higher Microsoft Vista SP1 or higher Home Basic Home Premium Business Enterprise Ultimate or Linux Ubuntu 9 04 or MAC OS X Java runtime Version 1 6 or higher IP network connection USB interface for usi
54. n the left ee oe EE side E Ready lt 0435000646 gt Chris Peter v iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com S C O O g iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 45 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010 Version 2V1 IS one 6 9 Switch between Calls You can switch between active calls e Click on the Call tab of the party with whom you like to speak isphone ele aa and that is on hold indicated by the hand icon io a E 4144 258 88 32 a z E rGO BE e Click on the On Hold icon again to reactivate the call that is on a 090 hold The activated On Hold icon hd Call T Hold l Keypad Notes E From 0435000646 H To 500 will be deactivated Oe ieee Date hot re 16 43 53 Time 09 00 12 If another call is active it will automatically put on hold When you have multiple calls active and you can t see all the m calls in the tab then click on the Arrows t to the right of the call tabs and you will get a drop down list with all calls When you select a call this call will be displayed as Call tab E v Ready lt 0435000646 gt Chris Peter v r is phone naa r O Bk
55. nd running a hardware test which is part of the Windows operating system Follow these instructions Start Settings Control Panel Sounds amp Audio Devices Voice Click on button Test hardware gt follow the Sound Hardware Test Wizard It helps to improve the audio quality Without a USB handset headset the is phone Portable is using the internal sound devices e g speaker microphone of the PC or notebook For use in business we do not recommend working with integrated hardware echo quality etc iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com S C O O g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 69 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010 Version 2V1 S p one 10 Glossary Codec The format by which audio or video streams are compressed for transmission over networks CTI Computer telephony integration use contacts stored in PC workstation to initiate phone calls DTMF It is used for control purpose such as the telephone answering machine also known as touch tone IP Internet Protocol A data oriented protocol used for communicating across a network IP is the most common protocol used on the internet IP address Unique number that devices use to identify each other
56. ng handsets or headsets optional Video camera optional is phone Portable requires a speaker and a microphone for placing and accepting calls Some PC workstations and notebooks have built in both You can use them but the audio quality is often fairly bad Therefore we recommend to work with an USB handset or headset Calls made with is phone Portable will work without a video camera but a camera is necessary for sending real time video to remote parties is phone supports most standard USB video cams Audio amp Video Specifications Codecs e Automatic Gain Control AGC Volume control e Audio Codecs G 711u G 711a G 721 G 723 G 726 16 24 32 40 Speex 8 16 32 i LBC GSM other codecs like G 729 or G 722 Wideband on request e Video Codecs H 263 H 264 Theora MPEG4V3 e QoS Support diffserv 802 1p USB Handset amp USB Headset Support e GN Netcom Jabra e Plantronics e Polycom CX200 LG Nortel IP8501 e Others Chat iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com S iat oO O B iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 1 0 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010 Version 2V1 IS p one T 140 included Add ons on request AIM GTalk ICQ Jabber MSN Live Messenger L
57. ot a call and want to put it on hold take it off hold e In an active call window you can click on the on off hold D i phone arim icon aS and the call will be set to on hold indicated by the Hand rGOBE symbol in the Call Tab z nai m x gt oO o S i Call ansfer I Keypad l Notes and the now activated on off hold icon DR penx 500 To Via To activate a call that is set to on hold you need to select the respective Call Tab that is on hold and click the activated hold off hold icon again till activation is off Set call on hold icon Set call off hold icon call is set to on hold u Note If you have several calls active when you put one call off hold all other calls are put automatically on hold E Ready lt 0435000646 gt Chris Peter v iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com S Co O O B iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 42 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010 Version 2V1 IS p one 6 6 Place Additional Call Scenario You are in an active call and want to place an additional call e g for consultation or a conference call There are several metho
58. rland www iscoord com g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com S C O O g iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 8 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010 Version 2V1 IS one 2 1 Whatis the is phone Portable is phone Portable is a stand alone UC client based on SIP with the functionalities of a traditional phone Moreover there are additional functions available for example CTI video and direct access to contacts LDAP and Instant Messaging T 140 included others on request The software is ready for installation on any standard PC workstation and notebook For superior voice quality we recommend to install USB handsets Polycom etc or USB headsets Plantronics GN Netcom etc chongo e Call Transfer Keypad Notes From 0435000646 To 0792538987 Via 10 04 19 21 50 25 00 00 10 Ca E v Ready lt 0435000646 gt Chris Peter v iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com S C O O C g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 9 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x September 2010 Versio
59. rograms is available to you from ISCOORD upon written request OPEN SOURCE SOFTWARE Certain items of independent code that are included with the Software hereunder may be subject to various open source or free software licenses the Open Source iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com S C O O r g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 64 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010 Version 2V1 S p one Software This Open Source Software is licensed under the terms of the end user license s that are provided as part of the Documentation or upon request to ISCOORD Nothing in this Agreement limits your rights under or grants you rights that supersede the terms and conditions of any applicable end user license for such Open Source Software The terms of this Agreement other than the Limited Warranties and Disclaimers and the Limitation of Liability will not apply to the Open Source Software THIRD PARTY APPLICATIONS Any third party supplier of computer programs included in the Software is a third party beneficiary of the provisions of this Section 1 and such third party may protect its rights in the Software against violations of this license EXPORT The product Software Documentation
60. rotocol for delivering data over an IP network Other transport protocols include TCP and TLS URL Uniform Resource Locator a URL identifies a name or address and indicates the network mechanism used to access the resource USB device Universal Serial Bus device that follows a specific communications standard e g handset or headset VoIP Voice over Internet Protocol a variation of IP used for sending voice data over the internet VoIP service provider A business that provides VoIP service allowing users to make VoIP phone calls using SIP softphones or hard phones e g is phone Portable Wav File format standard for storing audio on PC workstations iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com G O O g iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 70 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010 Version 2V1 IS p one More information about is phone products http www iscoord com Email info iscoord com Phone 41 44 258 88 82 iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com S C O O EB g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Pa
61. rved Subject to changewithoutnotice All trademarks trade names service Page 54 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h September 2010 Version 2V1 S p on e 7 Other Functions of the is phone Portable 7 1 Short Dial List From the short dial T list you can directly start phone calls or chat conversations Type a phone number just by clicking the appropriate icon next y a F to the short dial entry Short dial list e Mobile number k Steven Miller e Office number Y e Home Number e Direct phone number On the left side of the name you can see the status of the entries contacts E v Ready lt 0435000646 gt Chris Peter v e Online amp e Offline e On the phone T e Do not disturb e Forward lt gt gt iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com S C O O g iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 55 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010 Version 2V1 S p on e You can edit an entry O sempor A by First name Kteven double clicking on the name Last name Miller or I E iscoord a right click and click rises g
62. tgoing Calls CTI Hardphone usage Handling Incoming Calls Active Call Put Call on Hold Take a Call off Hold Place Additional Call Connect Calls Unattended Call Transfer Switch between Calls Start Audio Conference Call Record Call Send DTMF Tones iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service marks and logosreferenced herein belong to theirrespectivecompanies issphone COO WO NON ff is lcoord Page 2 User Guide is phone Portable V8 x h O September 2010 Version 2V1 IS p one Change Audio Settings during Active Call 50 Take Call Notes 51 Disconnect Call 52 Redial 53 Show Availability Status 54 Other Functions of the is phone Portable 55 Short Dial List 55 Call Log History 58 LDAP 59 PBX Feature Codes 61 Video Function 62 Software License 64 Support 67 Audio quality problems 68 Audio device problems 69 Glossary 70 iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com phone rer 258 88 5 fax 41 44 258 gt 99 info iscoord com S G O O g g iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 3 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010 Version 2V1 S p one
63. trol Panel Sounds and Audio Devices Windows Volume Control Following settings are important and needs to be adjusted for proper sound quality e Volume Control Wave Microphone Line In Please check if no one of the devices is muted and if they are adjusted accordingly iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com S iat O O g iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 68 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010 Version 2V1 S p one 9 2 Audio device problems Most problems occur due to wrong audio settings and poor wice quality is normally a result of inadequate audio settings You can define audio devices for each profile When you change the profile the appropriate audio devices will be initialized If for any reason a defined audio device is not available at that time is phone is switching automatically to the default device of the operating system Control Panel in Windows Keep in mind if you change a profile the required device will be initialized automatically If the defined USB handset or headset is not available the is phone Portable uses the standard device defined in the operating system Windows Control Panel Note If you install a new audio device we recomme
64. u have a direct access to contacts through LDAP To use LDAP you need to configure it in the Phone Settings Filtertext eingeben is phone settings is phone settings Account settings Url Authentication Username Password aie Max results 0 Look up phone numbers in Ldap directory A When you have correctly entered the LDAP Q is phone Oo 5 connection you can search for contacts in the address book Type a phone number a a ronk E Address book e Enter first or last name or the first letter of a name you are search into the search field lt name gt and press the search button lt name gt ey ea iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com S C O O g iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 59 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x September 2010 Version 2V1 e The respective names will be shown in the listing e With a right click on a name you can dial the number e If in the LDAP directory no phone number was entered this will be shown as Call lt no number gt e You can also add an entry to the short dial list by selecting Add to short dial phone is phone B Type a phone number rvre om t
65. under Each copy of the Software and Documentation must contain ISCOORD s and its licensors proprietary rights and copyright notices in the same form as on the original You agree not to remove alter or deface any of the trademarks trade names logos patent or copyright notices or markings or other legends or add any other notices markings or legends to the Software or Documentation Assignment No Reverse Engineering You may transfer the Software Documentation and the licenses granted herein to another party in the same country in which you obtained the Software and Documentation if the other party agrees in writing to accept and be bound by the terms and conditions of this Agreement If you transfer the Software and Documentation you must at the same time either transfer all copies of the Software and Documentation to the party or you must destroy any copies not transferred Except as set forth above you may not assign or transfer your rights under this Agreement You may not derive or attempt to derive the source code of the Software by any means nor permit any other party to derive or attempt to derive such source code You may not reverse engineer decompile disassemble or translate the Software or any part thereof However if you are a European Union EU resident information necessary to achieve interoperability of the Software with other programs within the meaning of the EU Directive on the Legal Protection of Computer P
66. urich Switzerland www iscoord com g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com S i O O g iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 22 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010 Version 2V1 S p on e 5 1 4 Dialing Rule Settings You can define dialing rule to enable international dialing with e g leading or to define an outbound line if you are connecting to an internal telephony system where outbound calls lead e g a leading 0 g Edit Account Entry General Device Sound Video Dialing Rule Features Country Code 41 Area Code 44 Outbound Line Long Distance International Internal Phone Range e Country code International prefix for your country without leading 0 e Area code Enter your area code without leading 0 e Outbound line Enter the prefix to get an outbound line e g 0 e Long Distance Enter the prefix for long distance calls e International Enter the prefix for international calls iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com S C O O 3 g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 23 marks and logosreferenced herein belong to theirrespectivecompanies
67. urich Switzerland www iscoord com g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com S ite O O g iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 4 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x September 2010 Version 2V1 IS p hone 1 2 Trademarks is phone modules are registered trademarks or service marks IBM Lotus Notes and IBM Lotus Sametime are trademarks of the International Business Machines Corporation in the United States other countries or both Microsoft Windows Windows NT and the Windows logo are trademarks of Microsoft Corporation in the United States other countries or both Other company product and service names may be trademarks or service marks of others iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com S iat O O g iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 5 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010 Version 2V1 Ss p one 1 3 Terms of use Permissions for the use of publications is granted subject to the following terms and conditions Personal Use You may reproduce these publications for your personal non commercia
68. withoutnotice All trademarks trade names service Page 57 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010 Version 2V1 IS p one 7 2 Call Log History All calls are logged in the Call Log tab window e Green handset incoming call F Ty h b e Orange handset outgoing call beste aai e red handset missed call 79 ad C amp e Double click on a call You can see and edit Call history the call with all details ay Number 41792538987 2010 04 19 19 50 10 eee ie tenet toon 23 0435000646 2010 04 19 19 44 05 Duration 00 00 07 Subject Call with Mr Miller Notes New version ready next week Wav File s e Right mouse click on an entry to call the number edit the entry delete the entry or email the entry f Call 500 a v Ready lt 0435000646 gt Chris Peter v Edit Enter Delete DEL Mail to SHIFT CTRL M iscoord ag Beustweg 12 8032 Zurich Switzerland www iscoord com S C O O E g phone 41 44 258 88 82 fax 41 44 258 88 99 info iscoord com iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 58 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010 Version 2V1 IS D one 7 3 LDAP With this function yo
69. x 41 44 258 88 99 info iscoord com S Ge O O g iscoord ag All rights reserved Subject to changewithoutnotice All trademarks trade names service Page 63 marks and logosreferenced herein belong to theirrespectivecompanies User Guide is phone Portable V8 x h O September 2010 Version 2V1 S p O n e 8 Software License YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE DOWNLOADING INSTALLING AND OR USING THIS SOFTWARE THE USE OF WHICH IS LICENSED BY ISCOORD ISCOORD TO ITS CUSTOMERS FOR THEIR USE ONLY AS SET FORTH BELOW DOWNLOADING INSTALLING OR OTHERWISE USING ANY PART OF THIS SOFTWARE OR DOCUMENTATION INDICATES THAT YOU ACCEPT THESE TERMS AND CONDITIONS IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT DO NOT DOWNLOAD INSTALL OR OTHERWISE USE THE SOFTWARE OR DOCUMENTATION DO NOT CLICK ON THE I AGREE OR SIMILAR BUTTON AND IF YOU HAVE RECEIVED THIS SOFTWARE AND DOCUMENTATION ON PHYSICAL MEDIA PROMPTLY RETURN THE ENTIRE PRODUCT WITH THIS SOFTWARE AND DOCUMENTATION UNUSED TO THE SUPPLIER WHERE YOU OBTAINED IT IN THE EVENT THAT A SYSTEM INTEGRATOR CONSULTANT CONTRACTOR OR OTHER PARTY DOWNLOADS THE SOFTWARE FOR YOU AND OR USES OR INSTALLS THE SOFTWARE OR DOCUMENTATION ON YOUR BEHALF PRIOR TO YOUR USE OF THE SOFTWARE OR DOCUMENTATION SUCH SYSTEM INTEGRATOR CONSULTANT CONTRACTOR OR OTHER PARTY WILL BE DEEMED TO BE YOUR AGENT ACTING ON YOUR BEHALF AND YOU WILL BE DEEMED TO HAVE

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