MOBOTIX App
Contents
1. cit gt Privacy x O Privocy a Live Video BE Mj Notiicction Gma Sound Classic 29 io X 2 Oo z s s 30 www mobotix com Efficient Usage 9 USING THE APP EFFICIENTLY 93 Playing Back External MxPEG Clips On The App The MOBOTIX App can be used to play back previously recorded MxPEG clips An easy way to get a clip onto your mobile device is to send it as an attachment to your e mail account Open the e mail and tap on the attachment A list of compatible apps available on your mobile device appears Tap on Open in MOBOTIX The MOBOTIX App starts and opens a dialog box Here you need to confirm that you wish to open the clip Tap on OK and the clip will start playing in the Player view It is also available in the current camera group Live view shortcut menu of the Camera button where you can start it again at any time 9 2 Protection Against Unauthorized App Use three tiered There is a potential security risk because the combination of MOBOTIX App and Door Station provides an opportunity for the door to be opened remotely Therefore the App should be protected against unauthorized use such as when the mobile device is lost or stolen To guarantee the best possible security MOBOTIX recommends three tiered protection combining the mobile device software the App and the camera access details Firstly you should set up the passcode lock on your m2. Options Start the video intercom terminate the message or open the door directly E ingel 1 rs seat 1 The doorbell messages are still sent even when alarm notification has been disabled for a Door Station Similarly the doorbell message will also be transmitted even when recording has been disabled for the Door Station for example via MxEasy Grandstream etc If the mobile device or App is switched off while an event message is sent doorbell alarm you will be alerted to all new events as soon as you open the App or switch on the mobile device 17 Oo X Ko Oo z s S Specifications And Requirements 4 TECHNICAL SPECIFICATIONS AND REQUIREMENTS 4 1 Hardware And Software Requirements MOBOTIX Cameras Supported cameras MOBOTIX IP cameras Q24 D24 M24 S14 and D14 MOBOTIX IP Video Door Station T24 Camera firmware required Version 4 1 4 70 or higher older versions live feed plus audio only Partial integration live feed plus MOBOTIX IP cameras Q22 D22 M22 D12 and M12 firmware 3 5 2 x audio only or higher Recording function intercom Needs to be previously configured and enabled for camera for audio example via MxEasy MxControlCenter or browser if camera model is compatible full image recording should be enabled MOBOTIX recommendation Image resolution and program The image resolution set for a camera for example via M
3. User Name admin e 4 b FrontDa Password ecccccce M6 Environment mx staff mmm E i aa 3 Enter the DynDNS name plus the router port for the video source for Remote URL for example John Smith dyndns org 1980 1 4 Enable the Remote switch if you wish to access video sources remotely from the network environment you are currently in Remote access to local video sources should be disabled in your home Wi Fi network as local access is usually faster better performance 5 Enable the SSL switch if you wish to access video sources remotely from the network environment you are currently in Setting off the SSL access to video sources in the local Wi Fi network minimally decreases system security while significantly increasing the transmission quality for the video sources faster response times The video source s environment settings entered here URL remote URL active remote and SSL change automatically when you enter a different network environment As soon as your mobile device exits the local Wi Fi network the App automatically enables the remote access settings remote URL and SSL encryption When your mobile device returns to the local Wi Fi network the settings entered for this environment are restored URL remote and SSL are disabled If a video source is not being used in a network environment make sure to disable this source using the Active switch This reduces the bandwidth
4. Oo Ra Ko Oo z s s MOBOTIX APP The HiRes Video Company MOBOTIX COMPACT GUIDE Background Information And Practical Examples For The MOBOTIX App Available on the AppStore HiRes Video Innovations The German company MOBOTIX AG is known as the leading pioneer in network camera technology and its decentralized concept has made high resolution video systems cost efficient MOBOTIX AG 67722 Langmeil Germany Tel 49 6302 9816 103 Fax 49 6302 9816 190 sales mobotix com Oo E Ko Oo z S S MOBOTIX APP YOUR SMARTPHONE AND TABLET AS A MOBILE VIDEO REMOTE STATION Intuitive to use high performance video management software exactly what you would expect from MOBOTIX No licensing or upgrading costs and always up to date Thanks to Wi Fi and UMTS connectivity ihe new MOBOTIX App provides you with a mobile remote interface to your video security system from anywhere in the world You can view live camera feeds for every connected MOBOTIX camera and Door Station as well as receive other important information What happened today while was gone What triggered my camera s motion sensor With the combination of Hemispheric IP Video Door Station and App MOBOTIX offers a unique access control system that guarantees considerable advantages over conventional camera door stations thanks to its allround view with no blind spots and remote operat
5. EN 4 Click on Set at the bottom left of the page and Close The HiRes Video Company MO BOTIX Step 4 Add new profile for outgoing calls l Click on Outgoing Calls Settings under Audio and VoIP Telephony in the Admin area 2 Inthe Profile section of the dialog box that appears click on Add new profile This already contains a default name for example call 1 which you can change as desired 3 Inthe Phone Number or SIP Address field enter the mobile phone number of your iPhone including the country code 4 Leave the settings for Dial Attempts and Dial Timeout as they are 1 20 5 Inthe SIP Proxy field select the address of the SIP account you just entered and click on Add 6 For After the message has been sent select Intercom for Camera Remote Control select On and for Hangup after select a duration after which the call is terminated Note Set the changes to a profile before you test it Phone Number or SIP Address Dial Attempts Dial Timeout SIP Proxy E 192 168 0 84 201 192 168 0 84 v Connection type SIP Video Message name Confirm call with PIN code If you intend to use all audio modes Speak Listen intercom make sure you have activated After the message has been sent ahan th all options in the ker and Mi ialog Camere Remote Control I onem the remote control parameters e g the diaout profile in the Incom
6. be accessible via the router s DynDNS name plus their port from a browser Please note that an exact breakdown of all the steps involved cannot be provided here They are determined by the individual DynDNS provider and router system used If you are experiencing any problems contact the manufacturer or your IT technician You might also want to search the Internet for useful posts in forums and or installation guides for example YouTube tutorials For video sources that are to be accessed in the local Wi Fi via their local IP addresses and outside the Wi Fi via a remote URL MOBOTIX recommends adding the video sources in the local Wi FI IP addresses are found automatically first and completing the remote URL afterwards When adding a video source with remote URL the IP address of the local Wi Fi can be completed only manually h Go www mobotix com 24 Oo X Ko Oo z S S Adding Video Sources Entering The Remote URL Of A Camera l Open the MOBOTIX App and tap and hold the blue Camera button in the Live view The shortcut menu opens 2 Toaddanew camera from outside the local network tap the Plus button If the camera has already been added in the local network tap the Edit button pencil icon and select the video source from the camera list In both cases a new dialog box opens 7 E d N om Live Ww eg Name FrontDoor URL 192 168 10 20 emot mani BoHUEBGO H 7 tC
7. even SSL encryption is enabled on them In this case you need to modify the App settings to match the camera software settings First enable disable SSL encryption in the camera software for example via MxEasy and then in the App Camera management menu If the settings do not match the camera cannot be viewed in the App 25 www mobotix com Presets 7 APP SETTINGS The user settings provided by the MOBOTIX App enable you to adapt your mobile device to different network environments local Wi Fi mobile Internet as well as set up your personal use preferences 7 1 Cellular Usage Disable this switch if you do not require a UMTS remote connection to your video sources We also recommend using a flat rate plan for connecting to the Internet on your mobile device as well as your video sources router as the App s permanent connection may otherwise become very costly 7 2 Data Volume Here you can adjust the default settings for limiting the frame rate resolution and image quality These settings will be come into effect when changing the network environment in the App LoRes and Audio only Please note that high resolutions and frame rates also need high network bandwidths HiRes Standard l Settings Mobotix A Twitter e DSLconnection in local Wi Fi network home IE Facebook Cellular Usage x network or LTE remote connection 4G rer Turn the cellular usage on to stay manenthy Q Das rtli
8. finger maintains contact with the touchscreen until you have completed your setting You can navigate the MOBOTIX App using gestures for the following functions e Zoom in out of the displayed image by moving two fingers farther apart or closer together in the image area e Moving an enlardged image area with one finger e Enable disable full image display by tapping your finger on the image area e Zoom in out by double tapping your finger inside the image area the tapping spot becomes the new image center e Change to a different live camera feed by swiping over the image area with two fingers horizontal or vertical e Change between the Live Player Events views by swiping over the three dots above the image area with one finger BackDoor 08 10 2 4 Performing PTZ Commands Pan Tilt Zoom Frame PTZ stands for Pan Tilt Zoom and refers to a change of camera position and the image section that is displayed on the screen by panning tilting zooming The virtual PTZ on MOBOTIX cameras is unique in that the zooming panning and tilting functions are performed by the software s digital display algorithms and not mechanically by an electrical motor inside the camera The preconfigured display mode is transferred to the App of every camera automatically for example via MxEasy full image dual image 180 panorama images with concealed areas and so on This is also where you can find the picture frames that are available for viewi
9. functions that apply not just to the mobile remote station but to the entire system Use of any of the following functions may cause the video source to become less functional or entirely unavailable to other users e Special PTZ functions Any changes you make to the camera s image settings will also affect all other remote stations e Disabling the doorbell Disabling a Door Station s bell via the App also prevents any other users remote stations from receiving the Door Station s bell signal The physical doorbell itself will also remain silent e Door Station settings The Door Station settings that can be adjusted via the App doorbell profile mailbox behavior apply to all the users of the Door Station e Privacy mode of a video source The purpose of enabling a video source s privacy mode is to restrict user access to this video source for example to stop other users from viewing the live feed To prevent any unauthorized changes to this mode make sure that the Privacy function in the other users App is protected via a PIN To do this create an App configuration that has PIN protection for Privacy MOBOTIX logo at top right Security shortcut menu and send this configuration project to the other users as their base configuration This way only you and any other users who know the PIN are able to modify the configuration s privacy mode FrontDoor 10 22 12 20 10 2012 It is important that the other users with who
10. load caused by simultaneous video streaming and avoids unnecessary connection attempts to an inaccessible address The HiRes Video Company MO BOTIX 6 3 SSL Data Encryption MOBOTIX cameras and the MOBOTIX App make use of the SSL network protocol Secure Sockets Layer for securely transmitting data over the Internet SSL encryption is strongly recommended for any remote connection between the App and your video sources The router s own encryption network key provides sufficient data protection within your local Wi Fi network without requiring additional SSL encryption mE O Name Door Home URL 192 168 10 20 d FrontDoo Remote URL home dyndns User Name admin lt a To ewm Password eeccceco Y a Er wi ro n t Med P TTE Note that for SSL encryption to take effect it needs be set up both in the App Camera management menu see above and in the camera s own software A description of the steps required for the camera software is provided at the end of Section 4 8 3 of the MxEasy User Manual Connecting Remote Cameras Using DynDNS MOBOTIX cameras with firmware version 4 1 4 70 or higher are set up to be connectable and accessible in the App with or without SSL encryption by default You do not need to change the camera software settings whenever you enable or disable SSL encryption in the App MOBOTIX cameras with older firmware versions can be connected
11. 2 12 20 108 Confirm s sssssossssoo MS Protected Functions M App Usage me An 6 Load gt uil ocio 3 www mobotix com 32 Oo X Ko Oo z S S Efficient Usage 9 4 Multiple Devices The MOBOTIX App gives you a range of options for the current configuration combination of all connected video sources and entered settings e Store it so that you can access it within the App for example after you have inadvertently deleted your cameras integrated back up function e provide it to other mobile devices transfer via e mail or iTunes or e share it with other users in order to set up their mobile devices All of the settings needed for saving loading and transferring App configurations as Projects are provided in the shortcut menu that opens after you tap on the MOBOTIX logo at the top right of the screen The individual steps are described in greater detail in the Making projects available section on the corresponding help page Note that when you are saving or transferring a project you can specify if the access details for all the connected video sources user names passwords are to be included as well If the Access data switch is disabled and you load the project at a later point you will first need to manually unlock all the video sources by entering their access details via the Edit function Live view shortcut menu of the Camera button This addit
12. 34 3 7 MB e B post_paket_schwenken mxg 10 05 12 13 50 4 4 MB 2 NN BS Q24 Foyer1 mxg 12 01 12 13 11 2 MB iTimeLapse em e Click on Add to add any mxg files from your computer directly to the App s list of demo clips You can also delete any superfluous clips from this list which directly removes them from the App 10 2 Changing The Name Of Your Mobile Device for example for MxEasy If you want to give your iPad iPhone iPod touch a different device name for example to make it easier to identify in MxEasy s list of available remote stations such as iPad parents you can do this very quickly in iTunes In the iTunes window s menu bar on the left double click on your connected mobile device under Devices Simply write over the existing name click on Return and confirm the dialog box with Apply The HiRes Video Company MO BOTIX d 37 www mobotix com
13. 36 10 1 Transferring MxPEG Clips Demo Clips To The App 36 gt 10 2 Changing The Name Of Your Mobile Device for example for MxEasy 36 2 Live View 1 MAIN APP FUNCTIONS The MOBOTIX App has three main views Live Player and Events These three views share a number of features They all include a status bar at the top for basic information network environment help section access an image area with multi functional sliders for zooming and image audio settings and a toolbar with blue function buttons Each of the views is designed so you can use the App as you see fit for example to control the cameras or to play back recordings 11 Live View You can watch the live feeds from your video sources here The red event counters indicate if and how often the doorbell was rung while you were away how many messages were recorded and how many events occurred In addition you can start a two way intercom connection to any cameras or Door Stations fitted with microphones and speakers open doors switch lights on or off and view the current temperature or even the seven day temperature history measured by the camera l Messages on off 2 Settings and details of the network environment 3 Change view 4 Status displays for example door opened 5 Reload help and project management left to right 6 Brightness color and contrast of the displayed live feed 7 Open or configure image section 8 Zoom image and enab
14. E MOBOTIX APP Apple iTunes provides several handy functions that you can use in conjunction with the MOBOTIX App Connect your mobile device to a computer with iTunes on it 10 1 Transferring MxPEG Clips Demo Clips To The App One of the sections above described how to use the MOBOTIX App to open MxPEG clips directly as e mail attachments However you can also use iTunes to transfer and delete demo clips This is useful when you are dealing with multiple clips or if you mobile device cannot provide e mail access Steps e Inthe iTunes window s menu bar on the left select your connected mobile device from Devices e Onthe Devices page select Apps from the section choices at the top e Inthe Apps list at the bottom select MOBOTIX A list of MOBOTIX Documents appears on the right This contains all the demo clips you have added already file extension mxg E 1 9 Ne 2 5 Testo Zafari isieren Walvien Se Apos zum insta beren auf Arem iPhone ass oder bewegen Sie sie asf D Aco einen bestirrereen Home Bicachirm Ordren Se App Synitole und Home shirme ji feu an Dokumente von Mobotix ga GrusdschaleMus kc deris a Doenleade Lis car fireman mxg 23 07 09 19 50 13 7 MB s E D24_shop_MEGA mxg 13 07 09 15 25 12 4 MB M FileApp Pro BS D24 Aral mxg 14 07 09 16 54 11 1 MB wes paket mxg 31 10 12 15 52 3 7 MB qi li Google Earth B post_ausweis_vorhalten mxg 10 05 12 13
15. MO BOTIX Individually Adjust Predefined Image Sections Adjust the predefined image sections individually if the one you require is not automatically available The MOBOTIX App offers a special PTZ mode for such cases which is activated by tapping and holding the Zoom Control position information is indicated by a red dot Select the image section that you wish to change which you can move and zoom in and out of with the zoom control with one finger You can save the new image setting by tapping and holding the image section control button Be aware that any camera movements undertaken in this special PTZ mode will also be visible to all other users of this camera as you are changing the image view on the camera itself Standard POI Overview Detail Bottom Right o 0 0 e 0 6 c o6 Usage of the PTZ functions is further described on the App s Zooming and Changing Image Sections help page available in the Live view Notes Even with a non hemispheric camera it is also possible to transfer an individual image section to the App in display mode instead of the default use of the full image on the sensor The selection of image sections in the chosen display mode in this case gives you access to areas that would not be visible otherwise If the full image recording has not been enabled for the camera elsewhere such as via MxEasy or a browser recording will only capture the video source selection currently selected in th
16. Next open the Admin menu go to the Security section select Users and Passwords first menu item and enter a new password or in the case of the T24 a new Super PIN To unlock the video source on any other available mobile devices with the MOBOTIX App re enter this new password or Super PIN via the Edit function Live view shortcut menu of the Camera button 9 3 PIN Protection For Individual Functions In some cases several persons may be using the same mobile device for the MOBOTIX App for example as a remote for a Door Station If not all of these persons are to be given access to all of the App s functions this is facilitated by protecting the functions individually In the Security section of the MOBOTIX logo s shortcut menu described above you cannot only specify PIN protection for the App as a whole but also for selected functions enable switches to turn on protection e App Usage gt PIN requested each time the App is started e Audio gt Two way audio only with PIN e PTZ Camera PTZ only with PIN e Door amp light gt Opening door and switching lights only with PIN e Player amp Events gt Playing back recordings only with PIN e App Settings gt Changing pre settings only with PIN e Camera settings gt Editing only with PIN e Privacy gt Changing privacy settings only with PIN M 2 NE a H I f SRM m aus P CG Code OOS Code 990909999909096 FrontDoor 10 2
17. OBOTIX manuals e Installation and wiring of the Door Station T24 System Manual Part 1 e Starting auto configuration without a computer T24 System Manual Part 2 Section 2 14 e Enabling recording via Grandstream videophone T24 System Manual Part 2 Section 2 3 5 e Enabling recording via MxEasy MxEasy User Manual Section 3 5 2 e Adjusting remote station settings via MxEasy MxEasy User Manual Section 2 3 3 e Recording individual mailbox greetings via MxEasy MxEasy User Manual Section 3 8 4 The HiRes Video Company MO BOTIX 5 NETWORK INFRASTRUCTURE REQUIREMENTS There needs to be a wireless network connection between the video sources and the mobile device in order to use the App as a remote station for your video sources MOBOTIX camera or Door Station This connection is usually provided through a local wireless network but can additionally be accessed from anywhere in the world via the Internet remote access via UMTS Wi Fi access point etc You can establish a video intercom connection to your Door Stations and cameras open the door and access stored video messages and recordings over your local network or a remote Internet connection 5 1 Local Wi Fi Network The most common method is to connect your MOBOTIX video sources to your local network s wireless DSL router such as a FRITZ Box via a PoE injector or PoE switch The App will establish the connection between the mobile device and the individua
18. an alarm sound camera siren and can trigger a visual and acoustic alarm notification on your mobile device This requires the App to be open or running in the background The mobile device may be locked or in standby mode with the screen off Options Switch to Live view CI Lbs play back the event recording r 3 rota or terminate the message All events that are to trigger an alarm and start recording first need to be defined on the cameras for example via MxEasy MxControlCenter or a browser You can specify in the MOBOTIX App if and for how long the video sources alarm message will be displayed on the mobile device For this you need to open the Alarm button s shortcut menu in the Live view of the selected camera The settings for the alarm message alarm sound and alarm duration apply to all video sources specified for the App The alarm s counter is increased by one until it is reset after every recorded event Event recording and the alert notification that goes with it is only available when camera recording has been enabled for example via MxEasy or a browser 16 Oo X Ko Oo z S S The HiRes Video Company MO BOTIX 3 2 Doorbell Message IP Video Door Stations Only If you have specified one or more IP Video Door Station s for the App they will send a message to your mobile device whenever the bell is rung Doorbell messages are accompanied by a ringtone on the mobile device
19. ce the volume of data and produce more fluid video sequences live or in Player mode the images from the camera are transmitted to the App in network environments with a low bandwidth LoRes settings activated see section 7 2 Data Volume in a lower resolution format for example CIF with 352 x 288 pixel irrespective of the original resolution The MOBTIX App has a trick up its sleeve for digital enlargement of pictures with a low resolution because of the inherent technical constraints Instead of transferring the camera s entire image sensor which would occur in a powerful HiRes network environment the PTZ in LoRes mode requests only the visible zoomed and panned sections of the image from the camera before transferring them to the mobile device Special Features Of The Hemispheric Camera The default display mode of a hemispheric camera is panorama and not full screen so an undistorted and clear 180 wide angle view is transferred to the App This means that areas of the image that are rarely needed on a daily basis are hidden above and below the panorama Image positions are preconfigured within the camera accordingly so it is possible at a Door Station for example to look directly downwards onto the ground below These image positions can be viewed using the second control in the slider beneath the image area To look at the ground below select the control position with the down arrow The HiRes Video Company
20. che ESAE P P nick ten Jc ade e magesaretransferred as set in the camera em battery power and to reduce data traffic when not p Design connected to Wi Fi BH raz n LoRes Frame Rate and Resolution gt E FileApp Pro a E ea TEE e Remote connection via UMTS 3G HiRes and LoRes connections te control the image ualiby i i is with different cti gd duci d e Default 1 fps CIF 30 Maximum Number of Images 25 Audio Only Maximum Time Range 1 Week gt Tike Ee ANNUI ATTI ND e Remote connection via GSM EDGE GPRS to avoid long leading times and to save storage space when initially loading event infonmation e Default VGA 60 for manual frame by frame E Mobotix Audio gt transfer ox n tv Change the settings to Improve the quality af two way communication in noisy environments N Acknowledgements gt Frames per second 4fps gt Resolution VGA 640x480 gt Audio Only _ Resolution CIF 320x240 gt 26 Oo X Ko Oo z S S You can also change these settings individually for example if a high frame rate is more important than a high resolution or vice versa The HiRes Video Company MO BOTIX Note that the HiRes LoRes Audio Only presets can be selected in the App at any time via the middle button of the three round buttons at the top left of every view The HiRes and LoRes settings do not change the camera s internal image settings
21. e special PTZ mode If full image recording is enabled the entire camera image is captured at all times This is an important advantage of MOBOTIX cameras 2 5 Reload Button You can find the Reload button in the top right in every view Pressing this button once will cancel the current connection to both the Live and Player views of an individually selected camera or the Events view of all selected cameras and reload the connection TE Live OO This button is handy when an image is taking too long to load or the App is reacting too slowly to a command Tapping and holding the Reload button synchronizes all cameras connected to the App automatically we recommend doing this when you require access the latest alarm messages You should also set the bandwidth to LoRes or Sound Only if you suspect that the delay is the result of a poor connection This will also limit the volume of data being transferred to the network The reload function will be performed automatically every time you switch the setting Shaking The Mobile Device Instead of pressing the Reload button you can also shake your iPhone iPad or iPod touch briefly to initiate reconnection 15 www mobotix com Alert Settings 3 ALERT NOTIFICATIONS VIA THE APP 3 1 Alarm Message Thanks to their integrated sensors MOBOTIX cameras can automatically detect when an event has occurred If necessary the camera will respond immediately with
22. efox etc to connect to the Door Station Enter the Door Station s IP address IP address in local network or DynDNS address in the browser s address bar Enter the current access details to open the camera s browser interface and open the Admin menu Online help in the browser A topic based online help tool is provided for detailed descriptions of the individual menus and their settings To access this simply click on the yellow question mark icon at the top right Step 3 Enter the details of your SIP account 1 Click on SIP Client Settings under Audio and VoIP Telephony in the Admin area 2 Inthe SIP Accounts section of the dialog box that appears click Add new SIP account 3 Fill in the empty fields according to the SIP account details you have received user name domain password hostname address The default entry for the Server field is 5060 Select the checkboxes for Available as Proxy and Use as Registrar and leave the Register Expiration setting on 5 min A MOBOTIX T24 mx10 11 13 37 SIP Client Settings You can view the current status and detailed messages of the SIP Client in the SIP Client Messages Calls Status dialog General Phone Settings SIP Client Enable or disable SIP Client Hangup on Outgoing Hang up an ongoing call if an outgoing Calls call is triggere Parallel Dialing or _ simultaneous calls to SIP Accounts aaien ee eRe eee alee ee e e DCN
23. g is enabled by default If your mobile device is in a noisy environment push to talk can be a useful alternative push to talk Talking only possible when Talk and Listen buttion is pressed M 27 Oo X Ko Oo z z S Audio Settings 8 AVAILABLE AUDIO SETTINGS Note that in order for all of the audio functions to be available your video sources need to feature both speakers and microphones Furthermore they need to be set up accordingly Issue Solution Video source sounds too quiet in the App Turn up the volume on the mobile device if this is insufficient increase the sensitivity of the camera microphone available on a browser not available from App The App sound sent to the video source is Increase the microphone sensitivity in the App settings if this is too quiet intercom function insufficient turn up the volume of the camera speaker available on a browser not available from App cd Twitter amp Facebook i zm C Das rtliche at Adjust the microphone sensitivity to improve the E Design audio quality for hands free talking d FAZ pop Talking v 3 FileApp Pro Push to Talk fj FightRadar24 Activate push to talk to switch to one way talking and listening 25 Gelbe Seiten The doorbell on the App is too quiet Turn up the volume on the mobile device and or increase the volume of the ringtone selected for the Door Station Live view shortcut
24. ges at a set interval for example 1 min 1 hr or time lapse view at set interval 9 Search recordings by date or time planned for future App updates www mobotix com The HiRes Video Company MOBOTIX EE C e i ME 7 start of Clip a Co End 8 E www mobotix com Events View 1 3 Events View You can receive a quick overview of the complete system within this view At the press of a button you can see live feeds from all selected camera groups all at the same time If you need to find out what was recorded at certain times you can look at an overview of preview images for all the recorded events For an event search you can also filter the preview images by camera group Door Stations interior exterior cameras webcams or by event type Available event types include Door Station events someone rings the bell leaves a mailbox message is granted denied access and other events for example motion noise detection sensors l Enable camera overview Live or preview images for all selected camera groups preselection of camera group s to be searched for events 2 Enable event overview Preview images for all selected event groups within the camera preselection 3 Preview images of all clips marked as important in the Player view 4 Twosliders for simultaneously changing all of the overview s camera and event displays zoom level image section live preview image 5 Wit
25. h camera overview enabled Select one to four camera groups 6 With event overview enabled Select one to four event groups planned for future App updates www mobotix com A The HiRes Video Company MOBOTIX Webcam Teneriffa Webcam Italien Webcam Afrika AN T E AN BackDoor 08 40 Mi Mi 4 BackDoor 07 22 Di 07 02 Wm FrontDoor 13 56 Mo 06 02 BackDoor 13 52 So 05 02 www mobotix com Operating Basics 2 OPERATING BASICS 2 1 Opening And Using The App Help Section The MOBOTIX App features a built in help section that provides background information and usage examples for all the functions shared by the views To open the help section in any of the views Live Player Events tap your finger on the help button with the question mark at the top right of the screen The App now shows a help link for every button Tap one to view the corresponding help page OIOLA Make projects available protect functions Temperature Zoom and change image sections Talk and listen a Manage cameras EE B Mailbox Bell settings Open doors Alarm settings Swatch lights FrontDoor 10 22 12 20 10 2012 Views Live Player and Events The MOBOTIX App is divided into three main views Each view consists of a status bar for setiching the views for example an image area a multislider for zooming etc and a toolbar with buttons 10 operate tha current view Depending o
26. ing Calls Hangup after 5minutes Add new profile Explanation Every profile can store several phone numbers or SIP addresses which will be tried in turns until the call is answered Dial Timeout controls the timeout fc each call and Dial Attempts limits the number of calls for each phone number or SIP addres C sa Femy Restore Gee 7j eee 7 Click on Set at the bottom left of the page and Close Step 5 Activate phone call fallback with your new profile 1 In the Video Door Station section of the Admin area click on Bell Behavior and Video Mailbox 2 Atthe bottom left of the Set Remote Stations for Door Station section of the dialog box select the Phone Call Fallback checkbox and enter your new profile from Step 4 for example call 1 3 Click on Set at the bottom left of the page and Close Step 6 Test functionality 35 In your iPhone s settings switch off Cellular Data temporarily and then ring the doorbell You should now be receiving a call to the phone number you entered for the SIP account from your SIP provider When you answer ihe call you can immediately use the intercom function to communicate with visitors at the Door Station To open the door press 1 and on the phone s keypad To switch on the light press 3 and www mobotix com 36 www mobotix com iTunes 10 USING ITUNES WITH TH
27. ion As long as you have your mobile device with you you can be notified if someone rings at the door at home in your absence You will see a live image of the visitor and can talk to them It s also possible to open the door remotely This is particularly useful for example if you are still stuck in traffic when your family members are already waiting at the door or when the delivery company stops by while you are shopping You can simply ask the person to leave the delivery with a neighbor rather than having to drive home again The wireless remote stations that the MOBOTIX App supports for the iPhone iPad and iPod touch offer benefits not just for when you are on the move At home too it is useful to be able to take your iPad into the garden or the garage for example and still be able to hear if there are any visitors at the door Whether it s two way communication playing back the latest video recordings of the security cameras muting the doorbell changing the Door Station s voice mailbox greeting enlarging image sections adjusting ihe speaker volume the MOBOTIX App makes it just as easy and intuitive as all your other smartphone interactions The HiRes Video Company MO BOTIX 1 MAIN APP FUNCTIONS 4 1 1 Live View 4 12 Player View 6 1 3 Events View 8 2 OPERATING BASICS 10 2 1 Opening And Using The App Help Section 10 2 2 Portrait Landscape Mode 1 2 3 Buttons Sliders And Gestures 1 2 4 Performing PTZ Command
28. ional layer of protection gives you the option of sending projects to other users immediately but only make them usable once you have also sent the access details When you load a project you need to choose between replacing the current configuration with the new project and adding the new project to the current configuration The Adding function is useful for when your App is already configured for cameras but the loaded project only contains cameras that have not been integrated yet This way you can quickly and easily add an entirely new set of cameras to your current App configuration while also keeping any existing ones Before you can load a project via iTunes or your e mail account you need to ensure that the MOBOTIX App is installed on your mobile device In order to keep down the data volume in network environments with a low bandwidth always disable any video sources that are not currently being used To disable a video source use the Edit function in the Camera button s shortcut menu Live view The HiRes Video Company MO BOTIX 9 5 Multiple Users Per Camera Door Station Simultaneous Access With MOBOTIX systems multiple users of Apps and other video remote stations such as MxEasy are able to access the same camera or Door Station at the same time Note that whenever one user is engaging the intercom function this function is unavailable to other users or remote stations The App provides several video source
29. k and are powered via PoE they can be integrated into the App very easily 1 Install the MOBOTIX App on your mobile device download from the App Store 2 Log the mobile device on to the Wi Fi network 3 Open the MOBOTIX App A startup screen appears with two buttons The value of the red counter on the Go button here 3 indicates how many MOBOTIX video sources were detected in the local wireless network If there are no video sources connected to the network you can also run the App in demo mode this uses 5 demo clips F e a a a ALOOOGG GIULLLLULLLHILLOULLL LLLLUL LLAL LLL LAU Camera Connect Tap Go Connect your cameras G Go Demo MOBOTIX AG D 67722 Langmeil www mobotix com 4 Tap Go followed by Select camera and choose an entry from the list By default the cameras are listed as follows mx default IP address You can change these names in the App so it is easier to identify your video sources 5 After you have tapped on a video source you need to enter its user name and password By default MOBOTIX cameras have the following administrator access details they should be changed if at all possible to provide better security for example with MxEasy User name admin Password meinsm The following administrator access details apply if there is an IP Video Door Station that has been auto configured for operation User name admin Password current Super PIN 8 16 digits 6 No
30. l video sources via the router The App automatically detects all MOBOTIX cameras and Door Stations connected to the local network at the press of a button You only need the internal access data user name and password of the camera to make a video source available in the App Wi Fi network PoE switch Internet optional MOBOTIX cameras and Door Stations do not feature built in Wi Fi capability They need to be connected to a wireless router or switch with a network cable and they also require PoE for example from a PoE switch a PoE injector or a patched in Mx2wire media converter 5 2 Remote Connection You can still access any of the connected video sources even when your mobile device is outside of the range 21 of your local Wi Fi network There are three basic requirements to make this possible l The router used to connect the video sources needs to be connected to the Internet for example via a FRITZ Box 2 Thevideo sources need to have been assigned a remote URL for example from a DynDNS service or a provider of static IP addresses 3 The mobile device hosting the App needs to have an active Internet connection Oo Es Ko Oo z z S 22 Oo X Oo z S S Adding Video Sources 6 ADDING VIDEO SOURCES 6 1 Adding Cameras Connected To A Local Wi Fi Network If your MOBOTIX video sources are already connected to your local Wi Fi networ
31. le special PTZ mode 9 Display preview images of the latest events bell alarm mailbox 10 Adjust camera volume ll Intercom 12 Doorbell and alarm notification with status display privacy mode 13 Camera management change add erase edit 14 Mailbox management with status display here four new messages 15 Open door switch light on off show temperature history www mobotix com A TTo 9 gri Tore T VVR MMM The HiRes Video Company MOBOTIX LA 3 Q 77 C ab Q o CN O N FrontDoor 10 22 12 20 10 2012 FrontDoor 10 22 12 20 1 N Ring Tone Player View 12 Player View You can play back and search through your recordings in the Player view You can skip to the start or end of a recording or set the date and time to quickly navigate to the desired section of a day s continuous recording You can play back the recordings at varying speeds making it easier to find specific incidents as well as enabling time lapse clips for example one still image per hour n n 9 Ms 1 Mark current clip as seen not seen important 2 Skipto Start end of the current clip previous next clip 3 Shuttle wheel Set forward and reverse playback speeds frame accurate positioning 4 Play pause 5 Snapshot of the current display still image 6 Delete current clip 7 Zoom image and enable special PTZ mode 8 Fastforward through continuous recordings View still ima
32. m you have shared the PIN do not know the camera access details as well user name password If this were the case they could simply reinstall the App add the camera again and have unlimited access 33 www mobotix com 34 www mobotix com Phone Call Fallback 9 6 IP Video Door Station Setting Up Phone Call Fallback for iPhone As a new feature the MOBOTIX App makes it possible for the doorbell signal from the Door Station to automatically trigger a call to your iPhone mobile number in case the phone s Internet connection and thereby the App is down As soon as you answer the call an intercom connection to the Door Station is established and you can talk to visitors at the door Press 1 and on the phone s keypad to trigger the electric door opener and press 3 and to switch on the light Here are the individual steps for configuring the fallback function Step 1 Request SIP account from an SIP provider In order to use this feature you first need to get an account from an SIP provider this may incur a charge It enables you to link your MOBOTIX Door Station to your iPhone s GSM network via the Internet From the SIP provider you will receive a set of SIP access details user name SIP ID domain registry host name proxy This information is needed in the Door Station software s Admin menu Step 2 Open Door Station s Admin menu Use a browser on a computer Internet Explorer Fir
33. menu of the bell button e O A Classic OLIOLI DingDong FrontDoor 10 22 12 20 10 2012 4 Fuertlise Greensleeves V y JingleBells we LitlleBen Klingeln nsleeves gt Aufsteigend Bellen Man 28 4 x 28 BEES A www mobotix com A The HiRes Video Company MOBOTIX The alarm notification on the App is too quiet Turn up the volume on the mobile device and or increase the volume of the alarm sound selected for the Door Station Live view shortcut menu of the Alarm button b 9 ittleBen Li oed E a Ring ld Notification NES hom 4 Classic gt Ascending 205 4 Bark No acoustic or visual messages wanted bell and alarm Tap the top left button of the App several times until the speech bubble is crossed out messages disabled el Messaging enabled 012 Messaging disabled YA m The bell function on the Door Station needs to be temporarily switched off none of the remote stations will be alerted EL Vcn Disable the Bell switch for the selected Door Station Live view shortcut menu of the bell button Bell e Ring Tone Greensleeves The microphone on a video source is to be switched off for up to 24 hours audio trans mission to be disabled Enable the Audio switch in the privacy settings for the selected video source Live view shortcut menu of the Alarm button
34. mum resolution VGA Secure models only all series Microphone Secure and IT models only Q24 M24 S14D D14 T24 series Intercom via App Secure and IT models only Q24 M24 D14 T24 series the D24 series has microphone and speaker connections for two way communication ExtlO module or via MX 232 IO Box Mailbox function T24 only Event recording Secure and IT models only all series 180 HiRes panorama Camera models with L11 lens available for Q24 M24 S14 T24 Relay switching for lights etc Only by connecting the camera to an ExtlO module or MX 232 IO Box exception T24 with IO module MX OPT IOT 4 5 Peripheral Devices For Extended Functionality If your cameras do not have the required speakers microphones switching inputs and outputs PIR sensors etc you can flexibly extend their standard yup features by adding peripherals ExtlO interface boxes external audio devices 7755 e sensors etc The functions for the App audio intercom sensors can be used exactly as if they were built in Further information on peripheral devices is provided in the Products section of the MOBOTIX website You can also contact your MOBOTIX dealer electrician or IT technician 19 www mobotix com 20 Oo X Ko Oo z S S Specifications And Requirements 4 6 App As Mobile Remote Station For T24 IP Video Door Station The MOBOTIX IP Video Door Station needs to be full
35. n what you want to do amp 9 controlling the camera or playing back recordings you need to switch the view read noe o and hoki the three points in the status bar above the image bar in the current pun Tap on the list icon three horizontal lines to open an overview sorted by topics It links directly to the help pages and provides additional information This overview can also be opened by tapping and holding the help button To exit the help section 10 e tap onthe help button or anywhere outside of the help page or Moh e tap on the X icon at the top right of the help page if you only want to close the current page but still want to view the other help links www mobotix com The HiRes Video Company MO BOTIX 2 2 Portrait Landscape Mode The App display changes and some of the buttons are no longer available if you hold your mobile device vertically portrait If you hold it horizontally landscape the live camera feed is in overview mode Whenever you change to portrait mode you will receive the image section of the current camera that was last set for portrait mode You can use this function to quickly get a specific zoom view of a camera feed such as a view of the visitor at your IP Video Door Station 2 3 Buttons Sliders And Gestures The App s main views all have the same basic operating controls and they are very easy to learn Tap any square blue function buttons to immediately carry
36. ng The size and format of the image on the App A The HiRes Video Company MOBOTIX depends on the mobile device iPhone or iPad and whether the App is viewed in portrait or landscape mode see Section 2 2 Portrait Landscape Mode Images that have been transferred from the camera can easily be enlarged within the frame of the App by moving two fingers farther apart and made smaller again or pushed back by tapping and moving with one finger The detail of the image after enlarging also depends on the preset resolution of each camera for example via MxEasy A camera that has been configured to QXGA 2046 x 1536 pixels will obviously deliver greater detail through zooming than a camera with a lower VGA resolution 640 x 480 pixels for example Zoom Control 4 In order to see how far you can zoom in on an image the position is marked by a Zoom Control highlighted with a plus sign below the frame of the image Further enlargement of the image is not possible when this is located on the far right of the screen You can always use this control when zooming instead of the two finger gesture which is ideal when you are using the App with a touch pen or with only one finger for example in the case of a hand injury Oo X Oo z s S Oo X Ko Oo z S S Operating Basics Image details also attainable in LoRes environments with small camera images In order to redu
37. obile device General Settings to activate very quickly when your device is inactive Secondly you should protect the MOBOTIX App with another PIN To set this up tap on the MOBOTIX logo in the top right corner of the screen Live Player or Events view A shortcut menu opens Tap on Security Enter a PIN of your choice and repeat your entry avoid obvious number combinations as these are less secure In the Protected Functions list enable the first switch App Usage and exit the App Whenever you open the App from now on you are prompted to enter a PIN This prevents the App from being used to open the door even if an unauthorized person manages to break through the mobile device s passcode lock s mJ ey Ww 2 is Code 99099909090900099 FrontDoor 10 22 12 20 1041 Confirm e 0esoscscscccs i Load gt Protected Functions App Usage Audio The HiRes Video Company MO BOTIX Thirdly you should immediately change the access details of all your video sources user name password if your mobile device is lost or stolen This way the system remains inaccessible even if an unauthorized person manages to break through the App s PIN lock The video sources access details can be changed in the browser for example Enter the video source s IP address IP address in the local network or DynDNS address in a browser s address bar Open the camera software by entering the existing access details
38. out its respective function for example light on off camera change event filtering etc provided this is available for the selected video source Security related functions such as triggering the electric door opener are only carried out once you have confirmed a system message The blue function buttons with a small triangle icon provide a shortcut menu that you can access by tapping and holding the button long press OO ME Classic v MEMOIOQIC DingDong FrontDoor 10 22 12 20 10 2012 gt FuerElise Greensleeves Ji JingleBells E LittleBen classic Ascending 205 Bark as Alarm 4 MESE One of the unique features of the MOBOTIX App is a set of proprietary multi functional sliders that are used for tasks such as adjusting the image settings or volume Simply tap one of the slider icons to activate this slider and move your finger across the screen to change the setting To reset any slider to its default value double tap it The multi functional sliders below the camera display in the Live Player and Events views are another www mobotix com 12 www mobotix com Operating Basics unique feature They change their function as you move your finger across the slider and take effect once you let go for example the slider for changing the currently shown image section The further you move your finger away from the slider the more accurate the value becomes Make sure that your
39. s Pan Tilt Zoom Frame 12 2 5 Reload Button 15 3 ALERT NOTIFICATIONS VIA THE APP 16 3 Alarm Message 16 3 2 Doorbell Message IP Video Door Stations Only 17 4 TECHNICAL SPECIFICATIONS AND REQUIREMENTS 18 4 1 Hardware And Software Requirements MOBOTIX Cameras 18 4 2 Hardware And Software Requirements Mobile Devices With MOBOTIX App 18 4 3 Camera Dependent Functionality 19 4 4 Standard Features For Q24 D24 M24 S14 D14 T24 Camera Series 19 4 5 Peripheral Devices For Extended Functionality 19 4 6 App As Mobile Remote Station For T24 IP Video Door Station 20 5 NETWORK INFRASTRUCTURE REQUIREMENTS 21 5 Local Wi Fi Network 21 5 2 Remote Connection 2 6 ADDING VIDEO SOURCES 22 6 Adding Cameras Connected To A Local Wi Fi Network 22 6 2 Adding Cameras With Worldwide Access Via DynDNS 23 6 3 SSL Data Encryption 25 7 APP SETTINGS 26 7 Cellular Usage 26 7 2 Data Volume 26 7 3 Maximum Number Of Events And Maximum Time Range 27 7 4 Audio 27 7 5 Hands Free Talking And Push To Talk 27 8 AVAILABLE AUDIO SETTINGS 28 9 USING THE APP EFFICIENTLY 30 9 Playing Back External MxPEG Clips On The App 30 9 2 Protection Against Unauthorized App Use three tiered 30 3 9 3 PIN Protection For Individual Functions 3 9 4 Multiple Devices 32 9 5 Multiple Users Per Camera Door Station Simultaneous Access 33 2 9 6 IP Video Door Station Setting Up Phone Call Fallback for iPhone 34 o 10 USING ITUNES WITH THE MOBOTIX APP
40. w tap Connect The MOBOTIX App opens and displays the Live view of the selected video source It is now ready for use The HiRes Video Company MO BOTIX 6 2 Adding Cameras With Worldwide Access Via DynDNS You can also access your video sources via the Internet while you are away from your local Wi Fi network with your mobile device and the MOBOTIX App Similarly you can use the local Wi Fi network to access video sources located elsewhere for example vacation home security camera webcam etc The App cannot automatically detect video sources that are located outside of the local Wi Fi network They must be added manually For this MOBOTIX recommends using a DynDNS dynamic name resolution This protocol does not rely on one static IP address for example 213 117 53 215 to provide access Instead it utilizes a set custom name that you can register with a DynDNS service provider for example John Smith dyndns org 19801 The following steps are required for setting up remote access remote URL l Obtain a DynDNS account from a provider of your choice and set it up register a DynDNS name for the router 2 Setup the DynDNS client on the router 3 Setup port forwarding Connect one router port to the local IP address and one to the port used on the video source By default MOBOTIX cameras respond to requests from ports 80 and 443 Port 443 is reserved for SSL 4 Test the DynDNS configuration cameras need to
41. which means that they do not affect any other remote stations connected to the same video sources They only specify how the camera is to transmit the video feed which may well be at a different frame rate and resolution to the camera s internal settings These settings apply to both the viewing of live feeds as well as the playback of video recordings 7 3 Maximum Number Of Events And Maximum Time Range Here you can specify the maximum number of event preview images that are to be transferred from the camera s memory to the App and counted by the red event counter after the App has been switched off for some time that is it is not running in the background The higher this value the longer loading will take when the App is opened again If the number of event preview images loaded from the camera is less than the maximum value it simply means that less events occurred in the specified time range Regardless of these settings you can always use the Events view to load in multiple batches of preview images to access all of the recordings made on the connected video sources 7 4 Audio Here you can change the volume of the audio signal that the App transmits to the video source The default setting of 70 the value increases towards the right is optimized for intercom connections You only need to change this setting if you are in a very loud or very quiet environment 7 5 Hands Free Talking And Push To Talk Hands free talkin
42. x 40 MB Language versions of App German English selectable via country settings in iOS Standby data usage approx 2 MB per video source per day minimum data traffic with active Internet connection and App running without video display enabled Oo X Ko Oo z S S The HiRes Video Company MO BOTIX 4 3 Camera Dependent Functionality The difference between MOBOTIX cameras and standard cameras is that MOBOTIX cameras are based on a decentralized concept This means that a high performance processor is integrated into every camera as well as digital flash memory MicroSD card that allows several days of recording A video remote station such as the MOBOTIX App only serves for viewing and not for recording image correction motion detection etc Aside from a few exceptions the App is not designed for actually configuring MOBOTIX cameras Camera settings such as selecting events to be recorded defining video motion windows enabling full image recording configuring the camera s switching functions audio recording voice messages for the Door Station etc need to be entered in another manner for example via the MOBOTIX MxEasy video management software or via the integrated camera software accessed via a browser For more information see www mobotix com gt Support gt Manuals Software 4 4 Standard Features For Q24 D24 M24 S1 D14 T24 Camera Series Maxi
43. xEasy is also the maximum resolution available to the App similarly the pre set image program for example full image or a hemispheric cam era s panoramic image cannot be changed via the App however ihe App s special PTZ mode can be used to display all areas of the camera sensor Camera access data User name password are required to add video source to App s camera list Remote URL Needed for using App outside of local Wi Fi network Time server network with Internet An Internet time server should be enabled for the video sources for access example via MxEasy or a browser to ensure correct time entries for recordings Time server network without MOBOTIX recommends using the MX GPS Box optional accessory Internet access as a time source for all connected cameras Time synchronization between mobile device and video source If the time value of any camera shown in the Live view diverges by more than 60 seconds from the clock on the mobile device the App s time display will start to flash Select Set automatically for date and time on the mobile device and set up a time server such as NTP MX GPS Box for the MOBOTIX cameras This needs to be set to the same time zone as your mobile device 4 2 Hardware And Software Requirements Mobile Devices With MOBOTIX App 18 Supported devices Apple iPhone iPad iPad mini iPod touch iOS version required 5 0 or higher Storage requirements for App appro
44. y installed connected and operational before it can be integrated into the App All installation and start up instructions are provided in the T24 System Manual www mobotix com gt Support gt Manuals The various T24 functions door opening light switching mailbox event recording etc can only be used on the App if the hardware is available and if the devices have been configured accordingly using another T24 remote station for example Grandstream videophone or computer with MxEasy MxCC browser This includes the connection of an electric door opener to the Door Station the enabling of recording setting up mailbox greetings etc Please note The App is designed to complement the T24 system but it does not replace the permanently installed remote station Grandstream GXV3140 IP videophone soon MX Display By default every T24 system is set up so that the door camera only records voice mailbox messages To obtain additional recordings of door events someone rings the bell is granted denied access the door is opened you first need to enable the individual events and specify the recording duration two seconds or longer This requires another T24 remote station computer or Grandstream videophone as well as administrator rights for changing the camera configuration Details on this are provided in the respective system and software manuals www mobotix com gt Support gt Manuals Relevant sections of the M
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