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EZPi1000 series BARCODE PRINTER USER MANUAL
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1. Create Port Configure Port Enter a printer name and Seagull Driver Wizard assign the appropriate Specify Printer Name rig hts Mames are used to identify the printer on this computer and en the network Enter a name Far this printer Printer name ALGA Use this printer as the default printer Specify whether or not you want to share this printer with other network users When sharing you must provide a share name Do not share this printer O Share name Godex E Pi 1200 Once the installation Is Seagull Driver Wizard complete a summary of M E f A i ompleting the Seagull Driver the printer settings is Wizard disolayed amp new printer will be installed using the Following settings Mame Godex EZPi 1200 Check whether the printer Share name lt Not Shared settings are correct and Port USBODI click Finish to start Default Yes Manufacturer Godex copying the driver files ni ETA version 7 1 6 M 0 12 10 2008 Wait until SOP c To begin the driver installation process click Finish complete then finish the installation Once the driver installation ES ESE IS complete the new File Edit Yiew Favorites Tools Help printer should appear in y a m the Printers and Faxes i V 43 B Cut Copy Paste I folder Address B Printers and Faxes o Godex EZPi 1200 Printer Tasks C j Ready 3 O 5 Add a printer gt Mak i Licio
2. EZPi1000 User Manual 13 3 Operator panel 3 1 Operator panel introduction Function buttons power B RIBBON Bi MEDIA lee FEED PAUSE CANCEL LED indicators The POWER Ready LED lights up when the printer AE has started up and is ready to print E o o RIBBON Ribbon status indicator gt FEED IIPAUSE m CANCEL au MEDIA Media status indicator 3 2 Function buttons gt FEED button When you press the FEED button the printer moves the label to the defined stop position If you are using continuous labels pressing the FEED button will move label stock until you release the button again If you are using individual labels pressing the FEED button will move only one label If the label does not stop at the correct position you need to run the auto detection function on the label stock see Section 3 6 I PAUSE button Pressing the PAUSE button while the printer is in standby mode will set the printer to pause mode The message Pause is shown on the LCD display In this mode the printer can receive commands but it can only process them when it is reset to standby mode Pressing the PAUSE button again will reset the printer to standby mode Pressing The PAUSE button during printing will interrupt printing When the PAUSE button is pressed again the printer resumes printing Example While a 10 label print job is running you press the PAUSE button to pause the printer Two of the labels have bee
3. EZPi1000 User Manual 2 1 3 Interfaces Parallel port Handshaking DSTB is sent to the printer BUSY to the host computer Interface Parallel cable compatible with IBM computers cable Pinout See below Strobe Computer printer Data 0 7 Computer Acknowledge Printer BUsy Printer Paper empty Printer Select Printer Auto Linefeed Computer printer N C Signal Gnd Chassis Gnd 5V max 500mA Signal Gnd Computer Initialize Computer printer Error Printer Signal Ground N C Select in Computer printer Serial port Default Baud rate 9600 no parity 8 data bits 1 stop bit XON XOFF protocol settings and RTS CTS RS232 housing 9 pin to 9 pin DB9socket DB9plg Computer Printer SO CON AW dI dai ON Note The total current to the parallel and serial ports may not exceed 500 mA USB port Connector type Type B EZPi1000 User Manual Internal interface UARTI wafer N C TXD N ID 0 N SS di di W N gt UART2 wafer 5V CTS TXD RTS RXD GND oO 01 Db WN EZPi1000 User Manual Ethernet module Add on module 1 4 Getting to know your printer i EN Print mechanism Ribbon feed mechanism and empty ribbon core Release catches left right CF card slot cover Screws for adjusting the print head pressure left right EZPi1000 User Manual 1 4 2 3 5 Ribbon supply hub Label guides Paper feed roller d
4. To remove the front cover press in the two plastic release tabs Remove the front cover as shown In the illustration Connect the cutter cable to the upper jack as shown In the illustration on the right Important J The printer must be switched off or the motherboard may be destroyed There are 2 jacks the lower EZPi1000 User Manual 31 Mperioekforecfer upper jack for the cutter Install the cutter by pressing down first its left hand side and then its right hand side Fold out the cutter as shown in the illustration Secure the cutter using the screws provided for this purpose Once you have secured the cutter with the screws fold it back in again Pass the labels through the guides Close the print mechanism Note We advise against using inside wound label stock EZPi1000 User Manual 32 12 To finish press the FEED button fo set the label position Note Labels should be at least 20 mm high When using the printer with the cutter you should set the stop position AE to 30 EZPi1000 User Manual 33 4 3 Installing the WLAN module Fastening screw Le ee re motherboard 8 Nut Washer Fixing plate L9 ls SPRING LEAF iri h Make sure that the printer is switched off and the power cord disconnected from the printer You should work on a clean flat surface Turn the printer upside down and remove the two screws marked in
5. 270 rotatable single characters 90 180 270 Resident Fonts rotatable Bitmap fonts 8 times expandable in horizontal and vertical directions Scalable fonts 90 180 270 rotatable Bitmap fonts 90 180 270 rotatable single characters 90 180 270 rotatable Download Fonts Asian fonts 90 180 270 rotatable and 8 times expandable in horizontal and vertical directions Scalable fonts 90 180 270 rotatable Types Continuous form gap labels black mark sensing and punched hole label length set by auto sensing or programming Width 1 25 4 mm Min 4 64 118 mm Max Thickness 0 003 0 06 mm Min 0 01 0 25 mm Max Label roll diameter Max 5 127 mm Core diameter 1 1 5 3 25 4 mm 38 1 mm 76 2 mm EZPi1000 User Manual 1 1 D Bar codes Code 39 Code 93 Code 128 subset A B CJ UCC EAN 128 K Mart UCC EAN 128 UPC A E add on 2 amp 5 12 of 5 12 of 5 with Shipping barcode Bearer Bars EAN 8 13 add on 2 amp 5 Codabar Post NET EAN 128 DUN 14 HIBC MSI 1 Mod 10 Random Weight Telepen FIM China Postal Code RPS 128 and GSI DataBar PDF417 Datamatrix code MaxiCode QR code and Micro QR code CODEPAGE 437 850 851 852 855 857 860 861 862 863 865 866 869 Code Pages A WINDOWS 1250 1251 1252 1253 1254 1255 f Resident graphic file types are BMP and PCX other graphic formats are Graphics downloadable from the software Serial port RS 23
6. EZPi1000 series BARCODE PRINTER USER MANUAL i 277 ay m Hg ay fa ia log Li os iy SEp 2008 1 Wa Ay EZPi1000 series 920 013011 02 FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a CLASS A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at own expense EMS AND EMI COMPLIANCE STATEMENT FOR EUROPEAN USERS This equipment has been tested and passed with the requirements relating to electromagnetic compatibility based on the standards EN 55022 2006 A1 2007 Class A EN61000 3 2 2006 A2 2009 EN 61000 3 3 2008 and EN55024 1998 A1 2001 A2 2003 IEC 61000 4 2 2008 series The equipment also tested and passed in accordance with the European Standard EN55022 for the both Radiated and Conducted emissions limits EZPi 1000 SERIES TO WHICH THIS DECLARATION RELATES IS IN CONFORMITY WITH THE FOLLOWING STANDARDS IEC 60950 1 2005 2nd Edition jtAm 1 2009 GB4943
7. 1 2011 GB9254 2008 Class A GB17625 1 2003 EN 55022 2006 A1 2007 Class A EN61000 3 2 2006 A2 2009 EN 61000 3 3 2008 and EN55024 1998 A1 2001 A2 2003 IEC 61000 4 2 2008 series UL 60950 1 Ist Edition 2007 10 31 CSA C22 2 No 60950 1 03 Ist Edition 2006 07 CFR 47 Part 15 WARNING This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required fo take adequate measures EN Class AF m ETNIE AMORE NTARTI ERATE B BER APNEA FIRMI TAV gt EZPi1000 User Manual Safety instructions Please read the following instructions carefully JE CAUTION Keep the equipment away from humidity Before you connect the equipment to the power outlet please check the voltage of the power source Make sure the printer is off before plugging the power connector into the power jack It is recommended that you connect the printer to a surge protector to prevent possible transient overvoltage damage Be careful not to get liquid on the equipment to avoid electrical shock For safety and warranty reasons ONLY qualified service personnel should open the equipment Do not repair or adjust energized equipment under any circumstances Danger of explosion if battery is incorrectly replaced Replace only with the equivalent type recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions Only use with power supply a
8. 2 DB 9 USB port default on Parallel port Centronics 36 pin Interfaces PS2 port CF Card socket Ethernet 10 100Mbps print server default off disables USB when in use Backlit graphics LCD display 128 x 64 dots or 4 lines x 16 characters Control Panel Three mono color status LEDs Power on Ribbon out Media out Control keys FEED PAUSE and CANCEL Real Time Clock Standard Power Auto Switching 100 240VAC 50 60Hz ie oe Operation temperature 41 F to 104 F 5 C to 40 C Storage temperature 4 F to 122 F 20 C to 50 C as Operation 30 85 non condensing Mumidity operati 10 9076 non condensing Ageney lcelEMe FCC Class A CB cUL CCC Approvals Length 11 2 285 mm Height 6 8 171 mm Width 8 9 226 mm 6 6 lbs 3 0Kg excluding consumables Rotary Cutter Label Dispenser peel External label roll holder for 10 250 mm O D label rolls External label rewinder 802 11 b g wireless print server Default otf disables USB when in use Must remove PS2 port and Ethernet card to install Specifications are subject to change without notice All company and or product names are Trademarks and or registered trademarks of their respective owners Minimum print height specification compliance can be dependent on non standard material variables such as label type thickness spacing liner construction etc Godex is pleased to testnon standard materials for minimum height printing capability
9. 800 bps 2600 bps 19200 bps 38400 bps 57600 bps 115200 bps Parity Default None RS232 serial settings None Odd Even Data length Default 8 bits 7 bits 8 bits Stop bit Default 1 bit 1 bit 2 bits Default Automatic Automatic Automatic detection of label type labels Sensor type with black marks die cut labels or continuous label stock and label height Adjust stop position Vertical position Paper settings Gap mode For die cut labels on label liner or labels with EZPi1000 User Manual 17 tag holes Reflective mode For labels or normal paper with black marks on the reverse side Default English English Simplified Chinese Traditional Chinese LCD language Spanish Italian German French Turkish Default Code page 850 Code page 850 Code page 852 Code page 437 Code page 860 Code page 863 Code page 865 Code page 857 Code page 861 Code page 862 Code page 855 Code page 866 Code page 737 Code page 851 Code page 869 Windows 1252 Windows 1250 Windows 1251 Windows 1253 Windows 1254 Windows 1255 Default US US International English UK French German Spanish Italian Finnish Dutch Flemish Retrieve label Retrieval of a label from the memory Keyboard layout Layout of the keyboard Code page setting Code page setting Print option Print quantity setting SEXPOSIH mode Clock setup Sets the fime on the clock shown on the display Exit keyboard mode Resets the printer to normal mode and
10. P address Xxx XXx XXx XXxx Netmask XXx XXX XXX XXX Gateway XXX XXX XXX XXX DNS XXX XXX XXX XXX The contents of Self test label may vary depend on the setting of printer EZPi1000 User Manual Switch on the printer keeping the FEED button pressed until you hear 3 beeps and After about one second the printer will automatically print out the list below That 21 3 5 Dump mode If the label settings do not match the printer output you should switch the printer to dump mode to check whether an error has occurred during the transfer between printer and host computer In dump mode the unprocessed raw data are sent to the printer and printed This shows you quickly whether any data are sent to the printer at all Here is how you switch to dump mode l Switch off the printer 2 Switch on the printer keeping the FEED button pressed 3 When the message Dump Mode appears on the display release the FEED button The printer will automatically print Dump Mode Begin That means the printer is now in dump mode 4 Send commands to the printer and check whether they match the printer output To exit dump mode press the FEED button The printer will automatically print Out Of Dump Mode and switch to standby mode Alternatively you can switch off the printer to exit dump mode 3 6 Label size calibration The printer can automatically detect and store label height That means the host computer does not need to transmit the
11. Port Setup Auto Sensor LCD Language CodePage Setup Keyboard Setup Keyboard Mode BuzzerSetup Smart Backfeed Password Top of Form USB Ethernet Lock Setup FromOto19 From 2 to 7 IPS From 0 to 10 mm From 100 to 100 From 0 to 40 mm Thermal Transfer Direct Thermal Black Mark Gap j Continuous Baud Rate Parity Data Bits Stop Bits 9600 bps Odd Parity B bits 4800 bps Non Parity 7 bits 1 bit Odd Parity 2 bits 19200 bps Even Parity 38400 bps 57600 bps 115200 bps 1 Auto Mode Gap Mode Black Mark Mode English Simplified Chinese Traditional Chinese Espa ol Italiano Deutsch Fran ais T rk e Code Page 850 Code page 852 Windows 1255 US H Uk jH French German Spanish Finnish Dutch Belgian Recall Label Keyboard Setup Code page setup Printing Option Clock Setup Exit KB Mode Enter Keyboard Q Printer Prompts Clock Setting _Recall Label Indefinite Clock Display Select Label Fixed Print Quantity ow jH o on H oo on H or ov d OF _ USB j j Ethernet EVERYTHING DARKNESS SPEED STOP POS AD STOP POS PRINTHEAD POS PRINTING MODE OPTION SETUP SENSOR SETUP COMPORT SETUP HH AUTO SENSOR LCD LANGUAGE H CODEPAGE H KEYBOARD 4 BUZZER H SMART BACKFEED TOP OF FORM Items marked are the de
12. acks the lower Jack is for the dispenser the upper jack for the cutter Install the dispenser by pressing down first its left hand side and then its right hand side Secure the dispenser using the screws provided for this purpose Pass the paper through the guides Note J Labels should be at least 25 mm high Remove the first labels from the liner so you can pull the liner through the guides EZPi1000 User Manual 29 Pass the label stock through the printer as shown in the illustration on the right 11 Close the print mechanism and the label dispenser Press the FEED button to set the label position and complete the installation EZPi1000 User Manual 30 4 2 Installing the cutter 2 Tap screws 3x8 set of 2 Note 1 7 Remember to switch off the printer before installing the cutter Note 2 Do not use to cut adhesive labels Glue residue will be left on the cutter blade and impair its functioning The cutter has a blade life of Note 3 500 000 cuts when using You can cut paper with a max width of 116 mm paper weighing 160 g m Suggestion 7 and of 250 000 cuts when With the cutter installed set The stop position in Qlabel using paper weighing 200 to 30 and the E value to 30 Ime Open the printer cover by pressing the release buttons on both sides of the printer housing Press the release catches on both sides of the print mechanism to open and lift the print mechanism
13. art the installation Follow the instructions on the screen The Driver Wizard guides you through the installation procedure Select Install printer drivers Specify your printer model EZPi1000 User Manual Windows Drivers File Edit View Favorites Tools Help 0 0 x BP Back Forward Up Cut Copy Paste Search Address D DiYWindows Drivers File and Folder Tasks C Make a new Folder ducis dM sPrinEerDriver e Publish this Folder to the exe web E3 Share this folder Seagull Driver Wizard Welcome to the Seagull Driver Wizard This wizard helps vau install and remove printer drivers What would vou like to da CO Upgrade printer drivers Q Remove printer drivers Seagull Driver Wizard Specify Printer Model The manufacturer and model determine which printer driver to use 3 Specify Ehe model of your printer Printer Model Godex EZFi 1200 Godex EzPi 130 C Seagull 7 1 6 M 0 12 10 2008 Source Versioni Browse 12 Specify the port used to Seagull Driver Wizard connect the printer to the EO RE host com puter port is used to connect a printer to Ehe computer Specify the port that you are using IF you are connecting using TCPJIP or another port type not listed below create a new port Type Serial Port 9600 8N1 Local Part Virtual printer port for USE LISBOO Virtual printer port for USE IP 192 168 1 7 Standard TCP IP Port 192 168 1 7 LPR
14. dapter model WDS060240P 9A Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Specifications are subject to change without notice EZPi1000 User Manual LI BARHCODE PRINTER I ana 1 ie delegit Per CIC COMMONS these E E TOT 040 SETTE TERT 3 1 4 Getting to know your printer uic sasidcia co d esa era adc COE ode a on Hiis hb cO os ead bei eins 9 2 PRINTER SETUP oscine rkx IER DIRAS Deaf Ew twu ad 7 ZN OCCA NA PPolassii iaia 7 2 2 LOGding TINS NON e PN NER T AM 9 2 3 acuelllaeMa 2tee biteedateX RE T T 10 2 4 Prep TOF Tag ONNIN lilla 11 2 5 Connecting the printer to the host computer 11 Pom Mis VOMNG TC ONE ices EU ELT 12 3 OPERATOR PANEL eere nnunuunuununnunnunuu nuu u unns 14 3 1 Operator panel introductlon eee nennen 14 ACT OS TN TET 14 3 0 SSCS 1110 dealer 16 eA SENT TOS I ahs sensations Sut hie UT T TULIT 21 URP 22 37 Os LOID Sl SIZ6 IOP NON wise RT UU UT MT 22 3A Ke VOOOlO OOS T m UU TU UT 23 SS RE 00 NR TT 26 4 AGCESSORIES siii EP KEnssSu s PEINE N RS EDU SERE EIE 20 4 1 Installing the label dispenser eere 28 2 2 Nasce THO C WATCH aes ocean ii aaa 31 4 3 Installing the WEAN IMOGUE reina 34 4 4 Installing the CFCG O PIER 38 4 5 Instructions for using the CF CONG aiio iens eo ortu o eee tee on e dig ette
15. ean the print head Switch off the printer Open the printer cover Release the print mechanism and lift it Remove the ribbon To remove any label residue or other dirt from the print head see blue arrow please use a soft lint free cloth dipped in alcohol Note 1 Ihe print head should be cleaned once a week Note 27 Please make sure that there are no metal fragments or other hard particles on the soft cloth used to clean the print head 5 2 Adjusting the print head pressure When printing on special media with varying material thickness the print quality may suffer You will then need to adjust The print head pressure Open the printer cover Remove the ribbon Use a screw driver and slowly turn the adjustment screws for the print head to increase or reduce the print head pressure EZPi1000 User Manual 40 5 3 Adjusting the print line When the print line is incorrectly set the print quality on one side of the medium may suffer In such a case the print line must be adjusted so it is positioned parallel to the paper feed roller l To move the print head in direction A as indicated by the blue arrow turn the adjustment wheel anticlockwise see arrow 1 To move the print head in direction B as indicated by the blue arrow turn the adjustment wheel clockwise 5 4 Adjusting the cutter A socket head screw for adjusting the cutter is located on the side of the printer as show
16. emory is not sufficient to store label formats graphics or fonts you can use the CF card as an external memory to increase the storage capacity Please follow these instructions when using the CF card l 2 Remember to switch off the printer before installing the CF card or removing it from the card slot The CF card must be formatted to FAT16 before you can use it as external memory for the printer When an unformatted CF card is detected the printer beeps three times and the STATUS indicator flashes orange To format the CF card press the FEED button The printer then formats the card to FATI 6 When formatting is complete the LED indicator lights up green If you do not wish to format the CF card press the CANCEL button Once formatting is complete a folder Godex is created This folder including its content formats images and fonts is managed by the printer Do not edit it manually The following CF cards are supported e CompactFlash Type CompactFlash CF v1 4 specification Capacity 128 MB 512MB File system FAT16 EZPi1000 User Manual 39 5 Maintenance and adjustment 5 1 Cleaning the print head Dirt on the print head or ribbon or glue residue from the label stock may result in inadequate print quality The printer cover must therefore always be closed during printing Keeping dirt and dust away from the paper or labels ensures a good print quality and a longer lifespan of the print head Here is how you cl
17. es not fix the problem run the auto detection function again Replace the label roll Possible reason paper feed problem Please follow the instructions in Section 4 4 to format the CF card Delete data you no longer need from the memory or use a CF card Use the X4 command to print all file names and check whether the file exists in the memory File name The file Change the alread 6 name name of the file 7 NS eod already and try storing it dida exists i EZPi1000 User Manual 27 4 Accessories 4 1 Installing the label dispenser Note 1 Remember to switch off the printer before instaling the label dispenser Note 2 A label liner thickness of 0 006 mm 10 and a weight of 65 g m 6 are recommended Note 3 The label dispenser will take labels up to a max width of 110 mm Tip 7 When using the label dispenser set the stop position to 9 mm Open the printer cover by pressing the release buttons on both sides of the printer housing Press the release catches on both sides of the print mechanism to open and lift the print mechanism To remove the front cover press in the two plastic release tabs Remove the front cover as shown in the illustration EZPi1000 User Manual 28 Connect the dispenser cable to the lower jack as shown in the illustration on the right Important J The printer must be switched off or the motherboard may be destroyed There are 2 j
18. fault settings 20 EZPi1000 User Manual 3 4 Self test The self test function lets you check whether the printer is functioning normally Here is how you run a self test l 2 3 Switch off the printer the message Self test is shown on the display means the printer is functioning normally Model amp Version USB ID setting Serial port setting Test pattern Number of DRAM installed Image buffer size Number of forms Number of graphics Number of fonts Number of Asian fonts Number of Databases Number of Scalable fonts Free memory size Speed Density Ref Point Print direction Label width Form length Stop position Cutter Label Dispenser Mode Sensor Setting Code Page Current time setting in RTC Network connection status Network connection interface MAC address of LAN WLAN module IP protocol setting IP address of LAN WLAN module Netmask setting Gateway setting DNS setting EZXXXX VX XXX USB S N 12345678 Serial idi 96 N 8 1 1 DRAM installed Image buffer size 1500 KB 000 FORM S IN MEMORY 000 GRAPHIC S IN MEMORY 000 FONT S IN MEMORY 000 ASIAN FONT S IN MEMORY 000 DATABASE S IN MEMORY 000 TTF S IN MEMORY 2048K BYTES FREE MEMORY S4 H10 4ROOO R200 W100 Q100 0 3 EO Option DO OO AD Reflective Volt 0 8 0 5 0 2 0 6 Code Page 850 Date Time 2010 05 13 11 37 Network ON LINE Interface LAN MAC XX XX XX XX XX XX IP protocol dhcp I
19. he button pressed mode for about 3 4 seconds uniil you hear 3 beeps EZPi1000 User Manual 15 3 3 Settings mode In settings mode you can change different settings such as the printing mode accessories options or media type l 2 Switch on the printer and make sure that the message Ready is shown on the display Press the PAUSE button and keep it pressed for about 3 4 seconds until you hear 3 beeps and the message Settings is shown on the display In settings mode the buttons have the following functions Minus Enter Menu Next F Plus Exit Before you exit settings mode the printer will prompt you to save the changes you have made Once you have saved or discarded your changes the printer will switch back to standby mode Press the button and keep it pressed for about 3 4 seconds until you hear 3 beeps and the message Settings is shown on the display The options available are shown in the lower section of the display LCD Language In settings mode the first line always shows the name of a setting the second Enter Met Exit line the current selection or value LCD Language To change the current selection or value press the ENTER button The current selection or value is highlighted When you change a setting the first line shows the name of the setting the second line the current selection Plus The button increases the val
20. i Screw for adjusting the print line EME Label sensor movable co NO C l LCD operator panel 2 Feed slot for continuous labels 3 PS 2 WLAN antenna interface optional On off switch l Ethernet port USB port Fi Parallel port Serial port RS 232 Power jack EZPi1000 User Manual 2 Printer setup This printer supports the following printing methods Thermal transfer Requires a ribbon for transferring a printed image to a medium printing TTP Direct thermal Does not require a ribbon only thermal paper printing DTP Please check which printing method you are using and alter the settings accordingly in the printer driver printer menu and or software 2 1 Loading the ribbon Place the printer on a flat surface Open the printer cover by pressing the release buttons on both sides of the printer housing and lift the cover Release and lift the print mechanism Remove the ribbon hub at the back Place the ribbon on the hub at the back and replace the ribbon hub EZPi1000 User Manual 7 Pass the ribbon under the print head Wind the ribbon onto the rewind core attaching it with the adhesive strip at the end of the ribbon Wind the ribbon 2 3 times around the core Close the print mechanism making sure that it clicks into place EZPi1000 User Manual 8 2 Loading the label roll Open the printer Cover Place the label roll on the labe
21. ith the nut 14 Screw the antenna onto the antenna connector You can now adjust the angle of the antenna as required 15 Finally replace the top part of the printer housing and secure it on The underside of the printer using the screws you removed earlier Note 1 7 Once you have finished installing the Ethernet module the command XSET USBETHERNET 1 must be sent to the printer to enable the Ethernet module While the Ethernet module is enabled the USB port is disabled To enable it again send the command AXSET USBETHERNET O to the printer Note 2 The wireless network must be configured via a network cable EZPi1000 User Manual 37 4 4 Installing the CF card adapter CF card adapter back Note Remember to switch off the printer before installing the CF card adapter Open the printer Cover by pressing the release buttons on both sides of the printer housing Remove the label supply hub Open and remove the plastic cover inside the printer Align the sockets and pins on the CF card adapter carefully with those on the motherboard before connecting the adapter Note Please make sure that the connections are aligned correctly To prevent damage fo the pins Close the cover again EZPi1000 User Manual 38 4 5 Instructions for using the CF card Once the CF card adapter is installed all EZPi1000 Plus series printers will recognise the CF card If the printer s internal m
22. l supply hub Attach the guide plates to the label roll holder Now load the label roll into the printer Release the print mechanism and lift it Pass the labels through the paper guides up to the tear off plate Adjust the paper guides to the label width Close the print mechanism EZPi1000 User Manual 9 2 3 Installing the label supply hub A Installing the label supply hub for 1 cores B Installing the label supply hub for 1 5 cores AC C Installing the label supply hub for 3 cores EZPi1000 User Manual 10 2 4 Preparing for tag printing In tag printing the tag hole indicates the height of a label During adjustment the sensor must therefore be positioned directly below the tag hole as shown in the illustration The tag hole should be at least 3 mm in diameter to ensure correct functioning Sensor position Sensor 2 5 Connecting the printer to the host computer l Please make sure that the printer is switched off 2 Connect the power cord to the AC adapter and connect the adapter to the printer 3 Connect the USB parallel cable to the printer and host computer 4 Switch on the printer The operator panel should now light up EZPi1000 User Manual 11 2 6 Installing the driver Insert the product CD in the CD DVD drive of the host computer and open the Windows Drivers folder on the CD Select the icon for the driver file and click it to st
23. label height to the printer l Check that the label sensor is positioned correctly 2 Switch off the printer 3 Switch on the printer keeping the PAUSE button pressed When you hear 3 beeps and the message Auto Sensing Mode appears on the display release the PAUSE button The printer will now automatically measure the label size and store this information 4 The label height in mm is shown on the display After displaying the label height the printer switches back to standby mode EZPi1000 User Manual 22 3 7 Keyboard mode The printers of the EZPi1000 series support keyboards with a PS 2 interface Here is how you connect a PS 2 keyboard l Switch off the printer and plug the PS 2 connector into the appropriate printer port 2 Switch on the printer The message Keyboard mode Y N is shown on the display Press the FEED button on the printer or the ENTER key on the keyboard to switch to keyboard mode In keyboard mode you can go back to the previous page at any time by pressing the ESC key on the keyboard or the CANCEL button on the printer If you keep going back you will eventually be prompted to exit keyboard mode To exit keyboard mode press the ENTER key on the keyboard or the FEED button on the printer when the message Exit keyboard mode Y N appears on the display To switch back to keyboard mode either start up the printer again or select Keyboard mode in settings mode If you wish to make any changes to
24. n in illustration A While using the cutter paper jams may occur Switch off the orinter and use a hex key 4 M3 to turn the socket head screw anticlockwise When you have cleared the paper jam switch on the printer again The cutter will automatically reset Note Labels should be at least 30 mm high to ensure correct functioning of the cutter EZPi1000 User Manual 41 5 5 Troubleshooting totem etn The printer is switched on Check the power supply but the display does not light up Check the software settings driver settings or command codes Look for the error alert in the table in Section 3 8 Error alerts Check whether the cutter is functioning normally and whether it is cutting at all Only if a cutter is installed One or both LEDs light up red and printing is interrupted The label stock passes Please make sure that the label stock is loaded the through the printer but no right way up and that it is suitable material image is printed Please make sure that the ribbon is loaded correctly Clear the paper jam Remove any label material left on the thermal print head and clean the print head using a soft lint free cloth dipped in alcohol The label stock jams during printing Check the thermal print head for dust or other dirt label material or ribbon residue Check for errors in the application software There is no printed image Check the ribbon for wrinkles on part of the label
25. n printed To resume printing and print the remaining eight labels you press the PAUSE button again CANCEL button Pressing the CANCEL button during printing cancels a print job and the message Print job cancelled is shown on the LCD display Example While a 10 label print job is running you press the CANCEL button Two of the labels have been printed The print job is cancelled and the remaining eight labels are not printed EZPi1000 User Manual 14 You can combine the FEED PAUSE and CANCEL buttons in a number of ways to perform different printer functions Function Button Beeps LCD display gt Switch on the printer and Self test Power 3 beeps Self test keep the button pressed ZU until you hear 3 beeps gt 3 B After the self test keep the Dump ow in Dump mode Power beeps gt Mode gt button pressed until you beep hear a beep O Auto Il Power Auto Sensing zen on IT RH 3 beeps keep the button pressed detection On Mode until you hear 3 beeps Switch on the printer and Factory n 2x2 keep the gt and L settings Power On beeps Go to default buttons pressed until you hear 2 beeps This resets the printer to the factory settings Switch on the printer and Dewnlae Power pee DE Mode keep the L button pressed dmode On p Vx XX until you hear a beep This mode is for download of the firmware only Switch on the printer and Settings 3beeps setting mode Keep t
26. one 39 5 MAINTENANCE AND ADJUSTMENT ener 40 dm Cleaning the PINT NEGO e TUTTI 40 5 2 Adjusting the print head Pressure ieri 40 On ACU SUG TAS PAOLINO toT 4 sm CIOS MAG Ne CU LC laces a TT 4 D7 MOU DIS SIIOO IO e TRU T T M 42 EZPi1000 User Manual 1 Barcode printer 1 1 Box content Please check that all of the following items are included with your printer Barcode printer Power cord AC adapter USB cable Parallel cable Centronics Label stock Ribbon Ribbon hubs set of 2 Empty ribbon core Label supply hub Label guide plates set of 2 Quick reference guide CD with QLabel label software user manual 9 999999 999 99 1 2 Specifications Print Method Thermal Transfer Direct Thermal Resolution 203 dpi 8 dot mm 300 dpi 12 dot mm Print Speed 6 IPS 150 mm s 4 IPS 102 mm s 4 16 105 7 mMm 4 25 108 mm 4 16 105 7 mm Print Width Printtengin Min 0 16 4 mm Min 0 16 4 mm Max 68 1727 mm Max 30 762 mm Types Wax wax resin resin Length 981 300 m Ribbon Width 1 18 Min 4 33 30 mm 110 mm Max Ribbon roll diameter 2 67 68 mm Core diameter 1 25 4 mm Printer Language ETE GEPL Godex Eltron Printer Language GZPL Godex Zebra Printer Language _ Printer Language KE N c c s MN Driver amp DLL Windows 2000 XP and Vista Bitmap fonts 6 8 10 12 14 18 24 30 16X26 and OCR A amp B Bitmap fonts 90 180
27. or the Check the power supply image is blurred Run a self test Section 3 4 and check the test print pattern to see whether the print head prints over the entire width of the medium Check the quality of the print medium Run the auto detection function Section 3 6 Check the label height setting Check whether there is paper or dust covering the sensor Check the paper guide SE the labels in a straight line the labels completely Check whether the cutter has been correctly The printed image is positioned incorrectly or a label is missed out during printing When using the cutter the installed labels are not fed through E Check whether the paper guides are functioning or cut off incorrectly correctly The label dispenser is not Check whether there is dust on the label dispenser functioning normally Check whether the label stock is positioned correctly Note If any problems occur that are not described here please contact your dealer EZPi1000 User Manual 42
28. pecify a quantity example 3 The printer will print three labels with the values for the two variables and the serial number specified EZPi1000 User Manual 25 3 8 Error alerts In the event of a problem that prevents normal functioning of the printer you will see an error message on the display and hear some beep signals The LED indicators above the display will also light up RF _ pr gt a t Fast flashing Error message displayed idw MEDA Entering cooling process CF card not formatte d File name not found EZPi1000 User Manual ks 9 LED above the NEN Both LEDs light up Both flashing Out of 3x2 ribbon beeps Out of 1x2 media beeps Both 2x2 flashing beeps 2x2 beeps 2x2 beeps Slow flashing Q Light on The print 4x2 mechanism beeps is not closed The print head is too hot No ribbon is loaded The ribbon is finished or the ribbon roll is not Unable to detect the paper The labels are finished The CF card is not formatted he memory is full Unable to find file Solution Please make sure that the print mechanism is closed correctly Once the print head has cooled down the printer switches to standby mode Please make sure that the printer is set to thermal direct mode Replace the ribbon roll Please make sure that the gap sensor is positioned correctly If that do
29. ready to receive print jobs from the host computer Code pages installed Keyboard layout Default ON ON Switches beep signals on or off OFF Default OFF No backfeed ON This function requires a dispenser or cutter OFF ON When password protection is enabled you need a EZPi1000 User Manual password to access the settings OFF Default ON Top of form ON Always starts printing at the top of the page OFF Default USB USB Ethernet USB Enables the USB port Ethernet Enables the Ethernet port Lets you preview and check the settings Locks the value s of any setting When a value is locked it cannot be altered by changes to the driver or by sending a command You can lock the following values EVERYTHING locks all values DARKNESS SPEED STOP POS AD STOP POS PRINTHEAD POS Lock setup PRINTING MODE OPTION SETUP SENSOR SETUP COMPORT SETUP AUTO SENSOR LCD LANGUAGE CODEPAGE KEYBOARD BUZZER SMART BACKFEED TOP OF FORM Note 1 J The default settings are the original factory settings If you have changed the settings your current settings will be displayed in settings mode Note 2 The printer will store your changes even after it is switched off You can change the settings again in settings mode EZPi1000 User Manual 19 Settings mode diagram Q o Darkness Speed Adjust Stop Position Printhead Position Stop Position Printing Mode Option Setup Sensor Setup COM
30. the illustration from the printer housing Place the printer the right way up again and lift the printer cover To remove the top part of the printer housing gently pull the open printer cover upwards Disconnect the connection cable from the motherboard EZPi1000 User Manual 34 Unscrew the fastening screw on the Ethernet module Remove the Ethernet module and its connection cable Unscrew the nut on the PS 2 port using a spanner Unscrew the earthing screw and disconnect the cable from the PS 2 port to remove the PS 2 port Now tighten the earthing screw again Attach the WLAN module to the bracket Remove the cable tie from the connection cable and extend the cable fo Its full length Now plug the cable connector into the Ethernet module socket Caution JBe careful when removing the cable tie to avoid damage to the connection cable Note Please cut the cable tie carefully Do not damage the Module Connection Wire EZPi1000 User Manual 35 10 Secure the module on the printer housing and plug the other end of the connection cable into the socket on the motherboard 11 Pass the connection cable underneath the other connection cables as shown in the illustration 12 Put the antenna connector through the antenna bracket and then through the opening for the antenna jack as shown EZPi1000 User Manual 36 13 Put first the fixing plate and then the washer on the antenna connector Now secure them w
31. the keyboard settings please refer to the Settings diagram in Section 3 3 Printing a stored label in keyboard mode Product name Price Serial Number AT least one form must be stored in the printer To create a sample label as shown above copy the commands in the left hand column and send them to the printer using C0 00001 1 Serial Number QLabel or HyperTerminal V00 16 Product Name jcO The sample form contains 2 V01 16 Price jcO AF 330 566 1 1 0 0 CO variables and a seria number Price and Serial AH 212 168 1 1 0 0 AV00 Maio ie OMS ot AG 308 396 1 1 0 0 AVO Number Printing will start only when values have been set for all 3 variables Switch off the printer connect the PS 2 keyboard to the PS 2 printer port and switch the printer on again Press ENTER to switch to keyboard Enter keyboard M no Mode n EZPi1000 User Manual 23 5 Press ENTER to select a file Note Press for to select the previous or next form in the list The input form for the serial number is now shown on the display Specify a start value example 00001 The input form for the first variable is now shown on the display Specify a product name example Apple The input form for the second variable is now shown on the display Specify a random value example 199 EZPi1000 User Manual 24 12 The input form for the print quantity is now shown on the display S
32. ue Minus The button reduces the value Next The button switches to the next settings option EZPi1000 User Manual 16 The following table lists descriptions of the available settings and options Default 10 Darkness Sets the temperature during printing Values range from Oto 19 the default setting is 10 Sets the print speed inches per second ips Default 12 Stop position The stop position determines how far the printed label is moved out tear off position cut off position Default 0 Adjusts the printer s stop position Values range from 0 to 10 This value changes the stop position irrespective of the driver or software settings Default 0 Sets the O position of the print head Values range from 100 to 100 Default Thermal transfer Thermal transfer Requires a ribbon to transfer a printed Printing mode image to a label Direct thermal No ribbon is required for printing but a direct thermal print medium must be loaded Default Option disabled Dispenser mode Select to enable the dispenser mode Accessories options Cutter mode Select to enable the cutter mode Option disabled Select this setting to disable both options Default Die cut labels Black marks For labels or normal paper with black marks on the reverse side Die cut labels For die cut labels on label liner or labels with tag holes Continuous medium For continuous label stock Baud rate Default 9600 bps bits per second 4
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