TeraStation WS Setup Manual
Contents
1. or lightning strike could lose all data on the TeraStation Always back up your data on a regular basis One simple way to back up data is to connect a Buffalo external USB hard drive to the TeraStation and configure the TeraStation to back up all important data to it regularly TeraStation WS Setup Manual 15 Chapter 2 Additional Information Troubleshooting Does the installation program not find your TeraStation on the network Are you unable to open the configuration utility Here are some common causes of problems installing TeraStations with solutions Common Problems Problem 1 Cables not connected properly The TeraStation is not physically connected or has a bad connection Reconnect the AC and Ethernet cables Restart your computer and the TeraStation Problem 2 Firewall software is enabled or running in the background Disable or uninstall the firewall and run the installer again Problem 3 Both wireless and Ethernet networks are connected Disable any network connections on your computer besides the main wired Ethernet connection Problem 4 Defective Ethernet cable or the connection is not stable Replace the Ethernet cable Use a different port on the hub to connect Problem 5 Your NIC card or adapter is malfunctioning Replace the NIC card or adapter Problem 6 Your network is experiencing low speed or connection problems Configure the NIC and hub in 10M half duplex or 100M half duplex mode So2. BUFFALO TeraStation WS Setup Manual www buffalotech com 35011179 ver 01 Contents Chapter 1 Getting started Luasndeen 3 Package COntent ccccceccseceeeeeeteeeeeeeseteeeeeeeeeeeeeeeteeenes 3 BET 1 10 EEE 4 Initial Setup rrarnnrvnnvnrnnnrnnrernnnrnnrnnnnnnennannsnnnnnsnnsnnernernerennenene 7 Log in to Windows Storage SEPrvel ccccecceeceeeeeeeeeeeteeeeees 14 Chapter 2 Additional Information a vanennvrnnennvnnnennvnnnnnnennnvnnennnvnnnne 15 Optional Software rrrrrrrrnrrrurnarvnnenvrnnrrnrrnrrnnnnnnnernenneenuenusnnsen 15 Troubleshooting rrnrrnnnarrarnarvarnarvrnarnannannnnnannannanunnannenneenere 16 System Recovery rrarnarrnnrnarnnrrnnrnnnrnernnnnnernurnnnenurnnnnnnenuennsenere 18 ADEN varer 19 Specifications JE 19 Compliance Information rrarnannnnnnnnnnnnnrrnnnnnnnnenennernuenuenusnnsen 20 FCC Information cccccccccccecceccececccccccecceccececcecueceececaeacecesneanss 20 CE Mark OPE 20 Environmental Information c ccccccecceccececccccccccccceccecceaceaeaass 20 Contact Information cccccccceccececceccccecccccceacecececcecesueaees 21 North America ccccccccccccceccccccccccecccccecuecaecneecceceeaueauecueaeeceeaseaueas 21 ENO 21 Asia Pacific cccccceccccccccccccaceccececceaceccececueacccucuecuecesuesueatecesaeanes 22 LinkStation WS Setup Manual Chapter 1 Getting start
3. Search Launch Mail Notification Setting p FA Activate Windows Windows Catalog Windows Update amp Internet Explorer C Outlook Express Remote Assistance m Accessories 2 Administrative Tools IF BUFFALO All Programs Pan Startup JE ENE Logoff OJ shut Down Screen on Remote Desktop Pstat B amp Right click on the TeraStation icon in NAS Navigator2 then click Open Remote Desktop For OS X hold the Control key click on the TeraStation icon then click Open Remote Desktop If you see the message The source of this remote connection cannot be identified Do you still want to connect click Connect If the message Cannot verify the computer ID of the destination is displayed click Yes or Continue Enter the user name and the password Click OK By default User name Administrator Password password Windows Storage Server will launch in the Remote Desktop Screen Help and Support Run Windows Update Click Start All Programs Windows Update Step through the wizard to complete the update The TeraStation must be connected to the Internet to perform the update Anti virus software is strongly recommended for Windows Storage Server TeraStation WS Setup Manual 10 12 Set the time 1 Double click on the time in the task tray 2 Set the correct date and time then click OK lt 1 11 54 AM Time zone
4. WS Setup Manual Chapter 1 Getting Started 9 Lock Open the front panel with the included key You ll need the key to replace hard drives or initialize the unit With Door Open 10 Recovery Button This is used to do a system recovery 11 Status LED 1 4 LED 1 to 4 will be illuminated in green when the corresponding hard drive is accessed When an error occurs on a hard drive the corresponding LED will turn red TeraStation WS Setup Manual Chapter 1 Getting Started Rear View 12 UPS Port Serial Port For connecting a serial UPS Uninterruptable Power Supply 13 USB 2 0 Connector 14 LAN Port Connect to your network with the included Ethernet cable 15 Power Connector Use the included AC cable to connect to a UPS surge protector or power outlet Read the Microsoft Software License terms in the document ms license doc located on the TeraNavigator DVD Remove the protective sticker from the AC power cable to accept the terms of the license 16 Fan Do not block the fan Leave enough room around the Terastation to allow airflow 17 Anti Theft Security Slot You may attach a cable lock to the TeraStation for security Turning Off the TeraStation Click Start Shut down Yes from the Windows Storage Server desktop to shut down the TeraStation Do not unplug the TeraStation without shutting it down first or it may be damaged TeraStation WS Setup Manual Initial Setup Begin by
5. ce it with another Buffalo OP HD series drive of the same capacity or larger Spare drives are available from Buffalo Technology and selected retailers Power pe 100 240 V 50 60Hz 75 W Average Size Weight 6 7 x 8 5 x 9 1 170 mm x 215 mm x 230 mm 8kg Operating Environment Temperature 41 95 F 5 35 C Humidity 20 80 no condensation Compatible Operating Windows 7 32 bit 64 bit Vista 32 bit 64 bit Windows XP Windows 2000 Windows Media Center Edition 2004 2005 Windows Server 2008 Windows Server 2003 Windows 2000 Server Mac OS X 10 3 9 or later TeraStation WS Setup Manual 19 Appendix Compliance Information FCC Information This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense CE Mark This is a Class A product In a domestic environment this product may cause radio interference i
6. e of the best performing types of volumes No parity is stored so if any drive fails all data on the volume is lost Spanning Volume Unused partitions from multiple hard drives are combined in one usable volume allowing you to make better use of partitions that might not be usable otherwise If any drive used the the volume fails all data on the volume is lost Simple Volumes Drives are addressed separately in Windows No array is used TeraStation WS Setup Manual 13 Log in to Windows Storage Server To log in to Windows Storage Server follow the procedure below 1 Launch NAS Navigator2 In Windows double click the BUFFALO NAS Navigator2 icon on your desktop In OS X click on the NAS Navigator2 icon in the Dock 2 Right click on the TeraStation icon in OS X hold control and click the icon and select Open Remote Desktop from the dropdown menu If two or more LinkStations and TeraStations are on the network multiple icons are displayed Click on your TeraStation s icon WS Q3 0TL RS WORKGROUP 192 168 11 69 C fs 6G0 30 0GB08 8 Note If the message Cannot verify the Ef Mer i mA computer ID of the destination is displayed AC Adress 001697 02038E click Yes or Continue 3 Enter your user name and password and click OK Default User name Administrator Default Password password Username Administrator S Password After you log in change the password for cancel option
7. ed Package Contents 0 Main Unit TeraStation rrnrrnnnnnnnenanrvanernnrnnannnnnnnnnnnnn 1 EN Power Cable Le 1 BL SJ E E E EEA ES 2 A ONS OC K enea EAE E EA E 1 g Ethernet cable r rrnsurunnrnnrnnrvnnnvvnernenevnnvnereenevnenennenusnne 1 cl TeraNavigator DVD snacssenniniatnbatcninseinstnobinanentesrinanaapunsmand 1 TeraStation WS Quick Setup Guide rrarernrnnnrranennrnnernnn 1 r e LESE Ups Macca eel sen se eoscensdaeseeennnacuees eet eees 1 The keys are required to open the front cover and access the hard drives or execute a system recovery Keep them in a safe place Keep your original receipt It will be required for any warranty replacement TeraStation WS Setup Manual 3 Chapter 1 Getting Started Diagrams Front View 8 B a a INFO ERROR LAN1 LAN2 BUFFALO Power Button Push the power button to turn on the TeraStation The button is lit when power is on To turn the TeraStation off shut it down from within Windows Info LED If there is a message about the current status the amber Info LED is illuminated Check the LCD display for current status Error LED The red Error LED is illuminated when an error occurs Check the LCD display for more information LAN1 LED When the LAN Port is connected this LED glows green Not used LCD Display Displays the status of the TeraStation Display Toggle Button Switches between different display modes Not used TeraStation
8. er regions please contact 353 61 704617 www buffalo technology com contact TeraStation WS Setup Manual 21 Appendix Asia Pacific Australia TEL 1300 761 310 email buffalo support Muniden com au Hong Kong TEL 852 2345 0005 e mail support hornington com Indonesia TEL 021 6231 2893 Philippines TEL 2 688 3999 e mail digisupport msi ecs com ph Singapore TEL 65 6297 2085 e mail buffalo blumm com Thailand TEL 02 716 6669 Other Areas China TEL 86 800 820 8262 e mail support buffalo china com India TEL 1 8004256210 e mail csbuffalo accelfrontline in Malaysia TEL 03 5032 0138 e mail buffalo ecsm com my Republic of Korea TEL 02 2057 2095 e mail support buffalotech co kr Taiwan TEL 0800 660 886 e mail support buffalo tech com tw Please contact the shop or distributor where you purchased the unit referring to the at tached warranty card issued by the distributor TeraStation WS Setup Manual 22
9. gement they re displayed as foreign In Windows Disk Management right click on a foreign partition and select Import Foreign Disks from the menu The partitions will become visible Right click a partition and click Reactivate Volume to rebuild the RAID array To build a RAID array using Drive 1 you must convert the usable space on drive 1 from Basic Disk to Dynamic Disk Right click the basic disk in the Windows Disk Management and select Convert to Dynamic Disk TeraStation WS Setup Manual 18 Appendix Specifications Check www buffalotech com for the latest specifications manuals and updates Operating System Microsoft Windows Storage Server 2003 R2 Express Edition A copy of the Microsoft End User License Agreement ms license doc is available on the TeraNavigator DVD Please read it Interface LAN Interface Complies with IEEE802 3ab 1000BASE T Complies with IEEE802 3u 100BASE TX Complies with IEEE802 3 10BASE T Transfer Speed 10 100 1000 Mbps Number of ports 1 AUTO MDX Connector type RJ 45 Interface USB Interface USB Standard Revision 2 0 Data Transfer Speed 480 Mbps Logical value Maximum Connector 2 x USB Series A USB printers are not supported Interface Serial Interface UPS D SUB 9 pin X 1 Hard Drives Disk Structure Drive C is a mirrored array accross drives 1 and 2 and Drive D is a RAID 5 array accross drives 1 2 3 and 4 If a hard drive malfunctions repla
10. inserting the TeraNavigator DVD into your computer 1 Insert the TeraNavigator DVD into your computer 2 When What do you want Windows to do is displayed select TeraNavigator for WS QL R5 and click OK TeraNavigator will launch If the What do you want Windows to do message doesn t appear open the DVD and double click the TSNavi exe icon For Windows 7 and Vista click Run TSNavi exe when the auto play screen is displayed When A program needs your permission to continue is displayed click Continue For OS X double click on the disk image WSQL xxx dmg xxx is a 3 digit number from the TeraNavigator DVD and mount it Then double click TeraNavigator TeraStation WS Setup Manual 7 Chapter 1 Getting Started Click Begin Installation T Begin EE a Installation f Welcome tn Ierastatinn setip Close any other open application NAS Navigator2 5 when you click this button ntion buttarea insta nls View User Manual Options TeraNavigator 1 00 4 Follow the instructions on the screen to connect the TeraStation and install NAS Navigator2 Power Connector Fasten the plug with the strap Network Hub or Router LAN Port Ethernet Cable Wall Socket Power Cable Before detaching the sticker from the power cable read End User License Agreement in ms license doc located on your TeraNavigator DVD 5 You ve connected to the TeraStation and i
11. me network devices may have trouble connecting if the transfer mode is set to Auto Negotiation Problem 7 There is a network bridge Delete any unused network bridges Problem 8 You are searching from a different network To communicate with the TeraStation your PC and the TeraStation must be on the same subnet Connect the TeraStation and your PC to the same router hub or network Problem 9 TCP IP does not work properly Reinstall the NIC drivers on your PC Problem 10 Remote Desktop Connection Client for Mac is not installed on Mac Before using the TeraStation with an OS X Mac download and install the Remote Desktop Connection Client for Mac from Microsoft s web site Use version 1 0 3 if you are using Mac OS X 10 3 9 or version 2 for later versions of OS X TeraStation WS Setup Manual 16 Chapter 2 Additional Information m If shared folders on the TeraStation suddenly stop working If IP addresses or workgroup names on your network change you may be no longer able to access network shares on the TeraStation If this happens use NAS Navigator2 to find the TeraStation on the network and make new links to your shares m If NAS Navigator2 finds the TeraStation but shared folders don t open Did you have a power outage Was your TeraStation unplugged or turned off without being shut down properly The TeraStation s firmware may be corrupted Use the TeraNavigator DVD included with your TeraStation to perform a sys
12. n which case the user may be required to take adequate measures Environmental Information e The equipment that you have purchased required the extraction and use of natural resources for its production e The equipment may contain hazardous substances that could impact health and the environment In order to avoid the dissemination of those substances in our environment and to diminish the load on natural resources we encourage you to use the appropriate take back systems e The take back systems will reuse or recycle most of the materials of your end of life equipment appropriately e The crossed out wheeled bin symbol invites you to use those systems e If you need more information on the collection reuse and recycling systems please contact your local or regional waste administration TeraStation WS Setup Manual 20 Appendix Contact Information North America North American Technical Support by phone is available 24 hours a day 7 days a week USA and Canada Toll free 866 752 6210 Email info buffalotech com Europe Buffalo Technology provides technical support in English German French Italian and Spanish UK 0845 3511005 Austria 08101 0251552 Belgium 0787 99917 Denmark 70150919 Finland 010802812 France 0811 650220 Germany 01801 003757 Ireland 1890 719901 Italy 848 782113 Netherlands 09000401256 Norway 81000050 Spain 9018 10750 Sweden 0771404105 Switzerland 0848 560374 For all oth
13. ning the TeraStation s shared folder from other computers Install NAS Navigator2 on each computer that will be accessing the TeraStation You may install NAS Navigator2 from the included TeraNavigator DVD or download it from www buffalotech com Once NAS Navigator2 is installed you can open shared folders as described in the previous section Configuring RAID By default the TeraStation is configured with Drive C a mirrored array accross drives 1 and 2 and Drive D a RAID 5 array accross drives 1 2 3 and 4 Other configurations are available Changing the RAID configuration will erase all data on the drives Back up any important data before changing RAID mode To change RAID settings consult the TeraStation WS User Manual The following RAID modes are available RAID 5 array 3 or 4 hard drives are combined in a single array Parity data equivalent to 1 hard drive is saved so if a single drive malfunctions data can be recovered by replacing the failed drive Usable capacity is the total space of all drives combined minus the space of a single drive Mirrored Volume Partitions on 2 drives are paired in a mirror array Identical data is written to each partition Usable capacity of the array is the size of whichever partition is smallest If a drive malfunctions data from the volume can be recovered by replacing the failed drive Striped Volume Partitions on 4 drives are combined into one array Fast write performance makes this on
14. nstalled NAS Navigator2 Click f in the top right corner of TeraNavigator to close it On a Mac OS click the red button in the top left corner TeraStation WS Setup Manual 6 Launch NAS Navigator2 From Windows double click the BUFFALO NAS Navigator2 icon on your desktop From OS X click on the NAS Navigator2 icon in the Dock WS QL Properties W S O2 0TL A5 IF Settings Obtain IF address automatically via DHCP Renew IP address IF Address 1952 4168 111 Subnet Mask 25500 12550 25500 Default Gateway a IGG 11 OK od luene Analy TeraStation WS Setup Manual In Windows right click on the TeraStation icon and click Properties IP Address For a Mac press and hold the Control key click on the TeraStation icon then click Configure TeraStation IP Address Check Obtain IP address automatically via DHCP to have DHCP configure your IP address settings automatically Or you can configure your IP address subnet mask and default gateway manually Click OK when done Chapter 1 Getting Started 9 WS Q3 0TL RS k WORKGROUP C paeee5 6GD 30 0C8 18 8 192 168 11 69 Ef D 0 1GB 2704 5GB 0 0 et Mask 255 255 255 0 efault Gate 192 168 11 1 ss 00 16 97 02 03 8 are 0 00 1 O Log On to Windows User name Administrator Password ossesene Cancel Options gt gt Screen on Remote Desktop 1 1 E Notepad PG
15. s gt gt security purposes 4 Windows Storage Server will launch in the Remote Desktop Screen To use an OS X Mac with the TeraStation please download and install Remote Desktop Connection Client for Mac from Microsoft s website Use version 1 0 3 if you are using Mac OS X 10 3 9 or version 2 for later versions of OS X After installing the Remote Desktop Connection Client for Mac you will be able to open the remote desktop and change TeraStation settings TeraStation WS Setup Manual 14 Chapter 2 Additional Information Optional Software Several optional software packages are included with your TeraStation They can be installed from the TeraNavigator DVD When TeraNavigator opens click options to install optional software NAS Navigator2 is the TeraStation s client utility It lets you easily find and configure your TeraStation on the network NAS Navigator2 is installed automatically when you run the setup program in TeraNavigator From options you can easily install it on other sems ge venne computers Ef moo ee MAC Address 00 1697 8203 8E we 0 00 Memeo Backup lets you easily back up data from your computer to the TeraStation After installing it refer to All Programs BUFFALO Memeo Backup Memeo Backup for instructions and documentation Back up your data No matter how secure the TeraStation is there is always a chance that it will fail An accident controller failure
16. settings can be changed if necessary 13 Create a shared folder share 1 In Windows Storage Server click Start All Programs Administrative Tools Windows Storage Server Management 2 Double click Buffalo Tool 3 Click Create Shared Folders 4 Right click Shares then select New Share e 5 When the Share a Folder wizard opens click rm N ext i a 6 Enter D share in Folder Path and click Next The message Do you want to create a shared folder is displayed Click Yes Enter share in Share name and click Next Ee Select Administrator has full access other USES ane desiotion and Senings have read and write access and click Finish EG a 10 When Sharing was successfull is displayed ven click close S nn VWS OLAShare 11 Right click on the shard folder then select s Properties Security Click Add menu and eee aces er select the user name as necessary Adding guest permits access from any users Check Full Control from Permission to Guest menu then click OK 12 Click Local User and Group Local in Buffalo Tool 13 Select Local Users and Groups Local Users Double click Guest from Name Guest Properties will be displayed 14 Click General Account is disabled and uncheck the checkbox 15 Click OK TeraStation WS Setup Manual 11 Chapter 1 Getting Started The abo
17. tem recovery Note that all data on drive 1 and any array that uses it will be erased by the system recovery process TeraStation WS Setup Manual 17 Chapter 2 Additional Information System Recovery If Windows Storage Server stops working properly use the TeraNavigator DVD included with your TeraStation to perform a system recovery Note that all data on drive 1 and any array that uses it will be erased by the system recovery process 1 Turn off the TeraStation Click Start Shut down Yes from the Windows Storage Server desktop When shutdown is complete the green power button will turn off 2 Attach an external USB DVD drive to the TeraStation Insert the TeraNavigator DVD 3 Hold in the Recovery Button on the TeraStation and press the Power Button The recovery process will begin 4 When the first part of the recovery process is complete the TeraStation will automatically shut down 5 Remove the TeraNavigator DVD disconnect the DVD drive hold in the Recovery Button and press the Power Button again The TeraStation will complete the recovery process and restart automatically Note During recovery the green power button flashes and the message TeraStation Booting System is displayed on the LCD panel After system recovery your TeraStation will be configured as follows Drive 1 One 30 GB basic partition The remaining space is unallocated Drives 2 4 Partitions are not visible In Windows Disk Mana
18. ve steps show the process of creating a shared folder on the TeraStation This is only an example We do not recommend using the C drive for any of your shares Please use the default RAIDS partition or any that you might have created It s recommended that you change your TeraStation s Administrator password from the factory default Change Password 1 Click Start Windows Security a 2 Click Change Password a ie Storage Server 2003 2 3 Enter password in Old Password ce and enter a new password in Log onta WSL ithis computer New Password and Confirm New old Password resse Password flew Passend tT conim New Pessaord mel Screen on Remote Desktop 14 Double click the TeraStation icon WS Q3 0TL R5 N WORKGROUP C ib OGB 30 0GB 18 8 PA 192 168 11 69 Ef D 0 1GB 2 04 5GB 0 0 vet Mask 255 255 255 0 ress 00 16 97 B2 03 8E 0 00 15 The TeraStation s shared folders are displayed In OS X the TeraStation is mounted as a drive icon on the desktop and displayed in the sidebar of the Finder Setup is complete You can now use the TeraStation s shared folders to save files just like other hard drives TeraStation WS Setup Manual 12 Never disable the TeraStation s LAN port in Windows Storage Server If you do you will not be able to access the TeraStation If you disable it you will have to perform a system recovery to be able to use the TeraStation again Ope
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