User Manual myGEKKO Plus Services
Contents
1. User Manual myGEKKO Plus Services mp GEKKO X Last update July 2014 All software related descriptions refer to the software as of V2721 We recommend to update older versions of the system Small deviations in the description because of software changes are possible All listed brands and logos are registered trademarks of their respective owners Copyright All rights reserved Without the the prior written permission of the publisher no part of this document for any purpose be repro duced or transmitted and regardless of any form or by any means electronic or mechanical this is happening If this publication is made available on media by Ekon GmbH GmbH Ekon grant permission copies of the information contained in this file is only for private use and not to download or print for redistribution No part of this publication may be changed modified or used for commercial purposes Ekon is not liable for damages resulting from the use of an illegal modified or altered publication CE The devices comply with the relevant guidelines and standards of the EU 2 Table of Content OT he MYGEKKO Plus Services Sa a A ee te 4 02 Activation of the myGEKKO Plus Services 4 03 Setting of the services on the myGEKKO 6 Se Ian GE R OENE SUN DO eerie T Re Re CR RER PR PE Te ER RARE 6 SIN le ROMANE OR Nea Sire BEEN Suits E 2c nee ene 8 Seo MV Gen Or Nall Mt RER 10 SIN Cer est E ONNE ALI RPM ER ene ere AR2. at 13 00 Due to the adaptation to the server time the output can run less or more than an hour because the time on the myGEKKO changes Therefore it is better to use the function Pulse On for critical timers The timer activates the output e g at 12 00 am and remains active for the preset runtime saved in the parameterisation level in the menu Outputs This way the runtime of the timer does not depend on the time of the myGEKKO 13 3 6 myGEKKO Live Viewer With the Live Viewer you can access your myGEKKO directly in order to monitor configure and control the system When you need support the technician can access your myGEKKO from everywhere and carry out the necessary optimizations Log in on our website Download the Live Viewer You can find the file under the path Login area gt Tools Tap on Execute when the browser asks you Enter your username 1 fand password 2 Bin the dialog box and select Login myGEKKO Live Viewer Clean local cache After the successful login in the bottom field 3 Jyou can see a list of the myGEKKOs registered with your username Double click on the myGEKKO with which you want to connect You can connect only with the myGEKKOSs that are online and for which you have purchased a valid Live Viewer licence The message Service Expired means that the service has expired Notice The first time you access your myGEKKO or after a software update the connection buildup may t
3. ee tn ean Re tr ad ce PARA RAS Lire dl SEE LE let Oe Mieke E a eA Aa ENTA LAATAT SONY Aa AG REN Se AP Crees caine NAG 12 BO AY Gea 0 COUNTRY SR ENS RS mee mm oa eet en AA eee 14 01 The myGEKKO Plus services The myGEKKO Plus services offer you additional features and possibilities for your myGEKKO You can access your myGEKKO at home via myGEKKO server and control several services such as weather data and weather forecasts as well as the mail despatch and the live support All services are AES encrypted and offer a high level of safety The Plus Services are available from software version NATE 02 Activation of the myGEKKO Plus Services Log in as user in the website If you still haven t registered you can register under www my gekko com login Regis ter your myGEKKO At this purpose you need the myGEKKO ID You can read the ID number in the menu Info of the myGEKKO Slide The login data of the website are also used as login data for the myGEKKO Plus Services Buy your favourite Plus Services in our online shop www my gekko com purchase shop available in three months Save the user data on your myGEKKO under System settings gt Network gt myGEKKO Plus 1 Under Server 2 select Live my GEKKO com Username 3 Jand password 4 Jare identical to the login data of the website myGEKKO Plus ji 2 LIVE my GEKKO com an 3 max example my gekko c Password j 4 Jem After the login
4. myGEKKO Live Viewer The grey bar 3 shows for how long the support access is still active Select Support access disable 4 to stop the access ahead of time INSPIRING TECHNOLOGY www my gekko com Support access disable myGekko ID Support User Ea 8U816283 Support Password 3315 3 2 myGEKKO Live Web Web App Remote access in real time from everywhere with any web browser This allows you to access your home directly via the myGEKKO Plus Server without an additional network configuration on the router or the myGEKKO The intuitive web interface is platform independent and can be controlled with any smartphone tablet or PC First of all open the menu System settings gt Network gt myGEKKO Web 1 and select Configure 12 to ensure that the web app works properly myG EKKO myGEKKO J myGEKKO Web Activated myGEKKO Security Web Authentification SOFT Web Users myGEKKO Server myGEKKO Mail myGEKKO Web Now you can login with your username 11 and password 2 under https live my gekko com app and access your myGEKKO Login ums EA Password 2 3 3 myGEKKO Mail With myGEKKO Mail your e mails are dispatched via myGEKKO Plus Server At this purpose open the menu System settings gt Network gt myGEKKO Mail aj Under the menu E Mail 2 select myGEKKO Mail In this case the e mail will be dispatched via Plus Server For checking purposes send a Testmail 13 This E mail is sent to t
5. ake longer max 2 minutes 14 Saving of the user data The user data can be saved automatically At this purpose save the file on your desktop Click on the file with the right mouse button and select Create link Touch the created link and select Properties Edit the field Destination and enter the following data after LiveViewer exe C_USER xxx C_PWD yyy C_ID zzzz zzzz zzzz zzz Title apartment Explanation C_User Your account e mail C_PWD your password C_ D your myGEKKO ID number TITLE The title of the window This can be useful for many connections The complete path could look as follows C LiveViewer exe C_USER xxx C_PWD yyy C_ID zzzz zzzz zzzz zzzz NITLE apartment Individual customizations By default the myGEKKO Viewer starts with a windows size of 640 x 480 px a standard font and the possibility to change the size of the window By adding the following parameters to the link you can change the standard values SCREEN WxH X FONT Explanation WxH Values for the windows size oe N Normal window has a fixed size and cannot be modified D Dynamic possibility of dynamic modification of the window F Fullscreen full screen FONT desired font type e g Arial The complete path could look as follows C LiveViewer exe C_USER xxx C_PWD yyy C_ID zzzz zzzz zzzz zzzz TITLE apartment SCREEN 640x4804 D Arial 15 myGEKKO is a product born from a longlast
6. he address that you have used to activate the Plus Services It is possible to dispatch maximum 60 e mails per hour myGEKKO myGEKKO ES E Mail 2 Efecto 1 myGEKKO Security myGEKKO Server lmyGEKKO Mail 1 myGEKKO Web MYSER Plus a Testmail All the other settings remain unchanged see the manual myGEKKO The book under chapter Activation of myGE KKO e mail alarm messages 3 4 myGEKKO Weather With myGEKKO Weather you can recall the weather data and the weather forecasts directly via myGEKKO Plus Server The data are downloaded from the weather service www worldweatheronline com At this purpose open the menu System settings gt Network gt myGEKKO Server 1 Under Weather prediction 2 select myGEKKO Weather Set an updatetime 13 We recommend an update time of 2 hours myGEKKO myGEKKO Server myGEKKO P myGEKKO Security myGEKKO Server 2 myGEKKO Weather myGEKKO Maii Weather prediction Updateti 31 2Hour myGEKKO Web myGEKKO Plus 10sec All the other settings remain unchanged see the manual myGEKKO The book under chapter Setting of the wea ther server 11 3 5 myGEKKO Time Sync The function Time Sync carries out an hourly time synchronisation If the system time doesn t match the actual time the system time is adapted slowly to avoid the skipping of the timers Under System settings gt Time Place 1 you can set the synchro
7. ing experience and development all over Europe with partners in your neighbourhood E itay Germany Switzerland Austria Netherlands myGEKKO wWww my gekko com A first class product of Europe The result of a close collaboration between Italy Switzerland and Germany
8. nization gap max 2 myGEKKO Time Place Time Place 30 06 14 14 46 42 EJ thour 46 48 11 56 800m System contacts O ee ayt Li x T Pi n ie i ce hi 2 k 5 4 F J 1 e 1 T im i L J n a When the deviation of the server time exceeds this value the deviation is displayed on the home page but no ad aptation is carried out When the deviation is below this value myGEKKO adapts the time slowly to ensure that the timers continue to be executed The adaptation process is displayed on the home page above the time 2 The time synchronisation takes place at the restart connection with the Plus Server and then every 24 hours 12 min 21sec 14 42 30 Mo 30 Jun 2014 0 0 C Haste Min O 0 C Mx 00 C Humidity 34 0 rH Wind 6 0 mis es r 00606 Wisi ator Notice The timers are always executed Nonetheless during the adaptation to the server time the intervals of the timer can be increased or reduced his has to be taken into account especially at the first synchronisation of the server Caution If you have saved critical timers we recommend to set a low value for the Max synchronisation deviation Hint for timers Difference between Permanent On Off and Pulse On The functions Permanent On and Off of the timers are based on the time of the myGEKKO which means that the output switches on e g at 12 00 and off
9. tap Enabled to connect with the myGEKKO Plus Services Now the status changes from Off to Connected The list with the active services is displayed myGEKKO Plus HTT Server Lsemame Password myGEKKO Plus 03 Setting of the services on the myGEKKO 3 1 myGEKKO Live Support Activate a temporary support access Do you have a problem or questions concerning the settings of your myGEKKO Enable a temporary support access with a simple click This way your technician can access your myGEKKO with a Live Viewer and help you during the configuration Open the menu Info and select the Support 1 Here you can activate the support access for a certain period of time INSPIRING TECHNOLOGY www my gekko com myGEKKO myGEKKO Version myGekko 29 04 2014 V2714 myGEKKO Hardware Touch ACODFET21A1D myGERKKO Application LIVING myGEKKO ID my GEKKO License Notice The Live Support allows the access with the Live Viewer It is not possible to access the device via web set the period of time 1 Por which the support access will be enabled and tap Support access enable 2 INSPIRING TECHNOLOGY www my gekko com Support access enable for 10min tel myGekko ID 1 L F a Now myGEKKO generates a temporary username 11 and password 12 The username and the password can be used with the ID number to access the myGEKKO with the Live Viewer For further information see the chapter 3 6
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