User`s manual
Contents
1. 91 001613 030 100 vtec Innovation Beyond Technology2. 12 Makeacall 12 Answeracall 12 End acall cmo 23 bl N ee ewe ed 12 Speakerphone 12 NIG gis ii nk eA da 13 Ringer mute lt co s e ee Bh oe a 13 Call waitinQ 13 Chain dialing 14 VOUM E ned eA a BOS 14 Findhandset 14 DIFOCIOY lt 6 R ee e Be R a 15 Store a directory entry 16 Characterchart 17 Search the directory 18 Dial a directory entry 18 Edita directory entry 19 Delete from the directory 20 About caller ID 21 CallOG lt d aE A e RR L 22 Review the call log aaa 23 Make a call log entry readytodial 24 Dialacalllogentry 24 Save a call log entry to the directory 25 Delete from the call log 26 www viechphones com Table of contents Call log display screen messages 27 Redial list 28 Dialaredialentry 28 Delete from redial 28 Appendix lt sse s e 502 eee 2 2 lt 29 Handset display screen messages 29 Handset and telephone base indicators 31 Battery a oos o is a ew Eee a 33 Important safety instructions 34 Troubleshooting oaaao aaa 35 Operating range 43 Maintenance 43 About cordless telephones 44 The RBRC seal 44 Warr
3. there is voice mail when you have none or if you have accessed your voice mail from a different telephone line while away from home If there actually are new voice mail messages your local telephone company will continue to send the signals which will turn the indicators back on www vtechphones com e The telephone service provider voice mail may alert you to new messages with a stutter broken dial tone Contact your service provider for details o 1 me gt fe gt y 2 y K Er Q L The screen displays the elapsed time as you talk in hours minutes and seconds When predialing preview numbers before dialing press REMOVE or OFF CLEAR to backspace and delete press and hold REDIAL PAUSE to insert a dialing pause Telephone operation Make a call 1 Press FLASH or SPEAKER 2 Dial the number OR 1 Dial the number 2 Press FLASH or amp SPEAKER Answer a call e Press l FLASH SPEAKER or any of the dialing key 0 9 End a call e Press OFF CLEAR or put the handset in the telephone base A 01 Speakerphone During a call press SPEAKER to switch between speakerphone and normal handset use www vtechphones com Telephone operation Mute The mute function allows you to hear the other party while the other party cannot hear you 1 During a call press MUTE on t
4. x Troubleshooting Problem The battery does not charge in the handset or the handset battery does not accept charge The CHARGE light is off There is no dial tone 36 Suggestion Make sure the handset is placed in the telephone base correctly The CHARGE light on the handset should be on Remove and reinstall the battery then charge for up to 16 hours If the handset is in the telephone base but the CHARGE light on the handset is not on refer to The CHARGE light is off in this section It may be necessary to purchase a new battery Please refer to the Battery section page 33 of this user s manual The telephone might be malfunctioning Please refer to the Warranty section page 45 of this user s manual for further instruction Clean the charging contacts on the handset and telephone base each month using a pencil eraser or a dry non abrasive fabric Make sure the power adapter and telephone line cord are plugged in correctly and securely Unplug the power adapter Wait for 15 seconds before plugging it back in Allow up to one minute for the handset and telephone base to reset The telephone might be malfunctioning Please refer to the Warranty section page 45 of this user s manual for further instruction First try all the above suggestions Move the handset closer to the telephone base It might be out of range The telephone line cord might be malfunctioning Try installing a new telephon
5. Call your local telephone company Make sure the telephone line cord is plugged in securely Caller ID is a subscription service You must subscribe to this service from your local telephone company for this feature to work on your telephone The caller may not be calling from an area which supports caller ID Both you and the caller s telephone companies must use equipment which are compatible with the caller ID service The caller ID information will be displayed after the first or second ring If you subscribe to DSL service install a DSL filter to the telephone line between the telephone base and the telephone line jack Contact your DSL service provider for filter information Make sure you subscribe to caller ID with call waiting features provided by the local telephone company The caller may not be calling from an area which supports caller ID Both you and the caller s telephone companies must use equipment which are compatible with caller ID service If you subscribe to DSL service install a DSL filter to the telephone line between the telephone base and the telephone line jack Contact your DSL service provider for filter information www vtechphones com Troubleshooting Problem Caller ID entries do not match the numbers need to dial CONNECTING is shown in the handset display window Why don t get a dial tone when try to use this telephone Suggestion e Although the call log entries you r
6. SPEAKER to dial the number Delete from redial 1 Press REDIAL then press A w or REDIAL repeatedly to scroll to the desired number 2 Press REMOVE to delete the selected entry You will hear a confirmation tone www vtechphones com Handset display screen messages The telephone number you have entered is already stored in the directory There are no call log entries The cordless handset is searching for the telephone base The handset with low battery has been placed in the telephone base to recharge The battery needs to be recharged MUTE has been turned off and the person on the other end can hear you You have turned off the handset microphone The other party can t hear you but you can hear the other party There are new voice mail messages from the local telephone company There is no telephone line connected gt x O 5 x www vtechphones com Handset display screen messages Communication between handset and telephone base is lost during a call The cordless handset locator has been activated telephone base for recharging You are attempting to save caller ID entry with no name or number The battery is not installed or not installed properly in the handset OR The battery needs to be replaced An incorrect battery has been installed Use only the supplied VTech battery or equivalent There are unreviewed calls in your call log 30 www vtechphones com Handset
7. in the order listed Disconnect the power to the telephone base Disconnect the battery on the cordless handset Wait a few minutes before connecting power to the telephone base Re install the battery and place the cordless handset in the telephone base Wait for the cordless handset to synchronize its connection with the telephone base Allow up to one minute for this to take place 42 www vtechphones com Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission FCC Even so this handset and telephone base can communicate over only a certain distance which can vary with the locations of the telephone base and handset the weather and the layout of your home or office When the handset is out of range the handset will display CONNECTING If there is a call while the handset is out of range it might not ring or if it does ring the call might not connect well when you press tatk FLASH Move closer to the telephone base then press rax FLASH to answer the call If the handset moves out of range during a telephone conversation there might be interference To improve reception move closer to the telephone base Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts so it must be treated with care Avoid rough treatment Place the handset down gently Save the original packing materials to protect your te
8. It is designed to be connected to a compatible modular jack that is also compliant An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines See Installation Instructions in the user s manual www viechphones com 47 gt 3 ao O 5 x FCC ACTA and IC regulations The Ringer Equivalence Number REN is used to determine how many devices you may connect to your telephone line and still have them ring when you are called The REN for this product is encoded as the 6th and 7th characters following the US in the product identifier e g if is 03 the REN is 0 3 In most but not all areas the sum of all RENs should be five 5 0 or less For more information please contact your local telephone company This equipment may not be used with Party Lines If you have specially wired alarm dialing equipment connected to your telephone line ensure the connection of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer If this equipment is malfunctioning it must be unplugged from the modular jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents For repair procedures follow the instructions outlined under the Limited Warranty If this equipment is causing harm to the telephone network the
9. Press and hold REMOVE to erase the entire entry s Press W to move the cursor to the left or A to the right e Press and hold REDIAL PAUSE to insert a dialing pause 5 Press MENU SELECT to move on to the name The screen displays EDIT NAME 6 Use the dialing keys see the Character chart on page 17 to edit the name e Press REMOVE to backspace and erase a character e Press and hold REMOVE to erase the entire entry e Press W to move the cursor to the left or A to the right e Press to insert a space 7 Press MENU SELECT to save You will hear a confirmation tone o D me F fe 3 D fe Lo D o fe www vtechphones com 19 Telephone operation Delete from the directory 1 Press amp once or MENU SELECT three times to enter the directory 2 Press A or y to scroll to the desired entry or use the alphabetical search to find it 3 Press REMOVE to remove the desired entry You will hear a confirmation tone 20 www vtechphones com Telephone operation About caller ID The caller ID with call waiting feature in this telephone lets you see the name and telephone number of the caller before answering the call even when you re on a call These features require services provided by your local telephone company Contact your telephone company if e you have both caller ID and call waiting but as separate services you may need combined service e you have only ca
10. and telephone base indicators Handset lights CD e On when the handset speakerphone is in use CHARGE e On when the handset is in the telephone base and is charging Telephone base lights e Flashes when there is an incoming call or another telephone sharing the same line is in use e On when the handset is in use VOICEMAIL e Flashes when there is a new message stored in your telephone company voicemail service gt x O 5 x www vtechphones com 31 Handset and telephone base indicators Handset icons MUTE e Microphone is muted NEW s New call log entries Na NEW VOICE MAIL New voicemail received from the local telephone company SPEAKER 4 e In speakerphone mode Battery indicator Cycles low medium and full when the handset battery is charging S e Flashes when the battery is low and needs charging 32 www vtechphones com Battery It takes up to 16 hours for the battery to be fully charged When it is fully charged you can expect the following performance Handset is off the telephone base but not in use The battery needs charging when e Anew battery is installed in the handset e The handset beeps e LOW BATTERY is displayed and the battery icon on the handset screen is flashing CAUTION To reduce the risk of fire or injury to persons read and follow these instructions e Use only the battery ies provided or equivalent To order a replacement visit our website
11. call press to receive an incoming call when you receive a call waiting alert v CID e Press to review the call log when the telephone is not in use e When in the menu press to scroll down REDIAL PAUSE P SPEAKER e N Pross n review the redial list c GE s i ile dialing or entering numbers into the Press to activate the handset speakerphone Ss se directory press and hold to insert a dialing e Press again to resume normal handset use pause 6 www vtechphones com Getting started Telephone base layout Q 1 rk gt Q 0 pS o y jos FIND HANDSET FIND HANDSET R e Press to page the handset IN USE light er eta VOICEMAIL light z e Flashes when there are messages stored in your phone company voice mail service e Flashes when there is an incoming call or another telephone sharing the same line is in use e On when the handset is in use www vtechphones com 7 e The ringer will be off if the volume is set to zero and a ringer off icon will be displayed Telephone settings Ringer volume You can change the ringer volume to a comfortable level The ringer can also be turned off so the telephone does not ring when there are incoming calls To adjust the ringer volume 1 Press VOLA or VOL y to select the desired ringer volume when the handset is not in use 2 When you stop pressing the volume buttons the setting will be saved OR 1 Press
12. indicates that VTech Communications Inc is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives when taken out of service within the United States and Canada The RBRC program provides a convenient alternative to placing used nickel metal hydride batteries into the trash or municipal waste which may be illegal in your area VTech s participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized VTech product service centers Please call 1 800 8 BATTERY TM for information on Ni MH battery recycling and disposal bans restrictions in your area VTech s involvement in this program is part of its commitment to protecting our environment and conserving natural resources RBRC is a registered trademark of Rechargeable Battery Recycling Corporation 44 www vtechphones com Warranty What does this limited warranty cover The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase Consumer or you that the Product and all accessories provided in the sales package Product are free from defects in material and workmanship pursuant to the following terms and conditions when installed and used normally and in accordance with the Product operating instructions This limited warranty extends only to the Consumer for Products purchased and used in t
13. telephone company may temporarily discontinue your telephone service The telephone company is required to notify you before interrupting service If advance notice is not practical you will be notified as soon as possible You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment operation or procedures that could affect the proper functioning of this product The telephone company is required to notify you if such changes are planned If this product is equipped with a corded or cordless handset it is hearing aid compatible If this product has memory dialing locations you may choose to store emergency telephone numbers e g police fire medical in these locations If you do store or test emergency numbers please Remain on the line and briefly explain the reason for the call before hanging up Perform such activities in off peak hours such as early morning or late evening Industry Canada Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference including interference that may cause undesired operation The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met The Ringer Equivalence Number RE
14. you receive high speed Internet through your telephone line commonly referred to as DSL you may need to install a DSL filter to the telephone line between the telephone base and the telephone wall jack Contact your DSL service provider for more information about DSL filters Telephone wall jack Telephone base power adapter DSL filter not included required if you have DSL high speed Internet service x Telephone line cord Cu H SA A TE Telephone base www vtechphones com Getting started Battery installation and charging Install the battery as shown below The battery may have enough charge for short calls For best performance charge the handset for at least 16 hours When the battery power is low the handset will beep display LOW BATTERY and U will flash on the handset screen Place the handset in the telephone base to charge the battery when not in use When fully charged the handset battery provides approximately nine hours of talk time or five days of standby time 1 Insert the plug of the battery as indicated Make sure it is plugged securely and matches the color coded label inside the battery compartment 2 Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment 3 Align the cover flat against the battery compartment then slide it upwards until it clicks into place 4 Charge the handset by placing it in the telephone
15. C Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission FCC rules These requirements are intended to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must acce
16. MENU SELECT to display the menu when the handset is not in use 2 Press A or y to select gt RINGER VOLUME then press MENU SELECT 3 Press A or to adjust the volume A sample of each ringer volume will be played when scrolling through the choices 4 Press MENU SELECT to confirm your selection You will hear a confirmation tone www vtechphones com Telephone settings Ringer tone 3 Press A or Y to select the desired ringer tone A sample of each ringer tone will be played when scrolling through the choices 4 Press MENU SELECT to confirm your selection You will hear a confirmation tone This menu allows you to choose from different ringer tones If the ringer is o To choose a ringer tone tumen oe ES scrollin rou 1 Press MENU SELECT to display the menu when the the SORT ds S handset is not in use RINGER TONE 5 2 Press A or y to select gt RINGER TONE then press menu the sample ffy of the ringer will MENU SELECT not be heard o Q 7 www vtechphones com 9 Telephone settings Key tone The handset will beep when you press any handset key You may turn the key tone on or off To change the setting 1 Press MENU SELECT to display the menu when the handset is not in use 2 Press A or Y to select gt KEY TONE then press MENU SELECT 3 Press A or y to choose ON or OFF 4 Press MENU SELECT to confirm your selection You wi
17. N for this terminal equipment is 0 1 The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five This product meets the applicable Industry Canada technical specifications 48 www vtechphones com Technical specifications Frequency control Transmit frequency Channels Nominal effective range Size Weight Power requirements Memory Crystal controlled PLL synthesizer Handset 1921 536 1928 448 MHz Telephone base 1921 536 1928 448 MHz 5 Maximum power allowed by FCC and IC Actual operating range may vary according to environmental conditions at the time of use Handset 6 61in X 1 77in X 1 06in 168 0mm X 45 0mm X 27 0mm Telephone base 5 02in X 4 04in X 4 06in 127 5mm X 102 5mm X 103 0mm Handset 5 290z 150 0g including battery Telephone base 6 040z 171 1 g Handset 2 4V 550mAh Ni MH battery Telephone base 6V DC 300mA Handset directory 50 memory locations up to 30 digits and 15 characters Handset call log 50 memory locations up to 24 digits and 15 characters www vtechphones com gt x O 5 x Index A About caller ID 21 About cordless telephones 44 Answer a call 12 B Battery 3 33 C Calllog 22 Call log display screen messages 27 Call waiti
18. Product s controls and features may save you a service call Except as provided by applicable law you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product s to the service location VTech will return the repaired or replaced Product under this limited warranty to you transportation delivery or handling charges prepaid VTech assumes no risk for damage or loss of the Product in transit If the Product failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty What must you return with the Product to get warranty service 1 Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty and 2 Include a valid proof of purchase sales receipt identifying the Product purchased Product model and the date of purchase or receipt and 3 Provide your name complete and correct mailing address and telephone number Other Limitations This warranty is the complete and exclusive agreement between you and VTech It supersedes all other written
19. Telephone operation Store a directory entry 1 2 3 Press MENU SELECT twice when the handset is not in use Press Aor y to select gt STORE then press MENU SELECT The screen displays ENTER NUMBER Use the dialing keys to enter the number e Press REMOVE to backspace and erase a digit e Press and hold REMOVE to erase the entire entry e Press Y to move the cursor to the left or A to the right e Press and hold REDIAL PAUSE to insert a dialing pause Press MENU SELECT to move on to the name The screen displays ENTER NAME Use the dialing keys see the Character chart on page 17 to enter the name e Press REMOVE to backspace and erase a character e Press and hold REMOVE to erase the entire entry e Press Y to move the cursor to the left or A to the right e Press to insert a space Press MENU SELECT to confirm You will hear a confirmation tone www vtechphones com Telephone operation Character chart Use the dial pad and the chart below to enter a name up to 15 characters Each press of a particular key causes the characters to be displayed in the following order Characters by number of key presses Number ke E ee E ECO EA BE E e Press REMOVE to backspace and erase when entering characters e Press and hold REMOVE to delete the entire entry www viechphones com e When entering a name in the directory the first letter of each
20. also press 1 repeatedly to display the dialing options for local and long distance numbers before dialing or saving the telephone number See the examples on the right Dial a call log entry 1 When in the call log press A or w to scroll to the desired entry 2 Press AJFLASH or SPEAKER to dial the entry www vtechphones com Telephone operation Save a Call log entry to the directory 1 When in the call log press A or w to scroll to the desired entry 2 Press MENU SELECT e You can edit the phone number if necessary Make sure the number is in the correct dialing format for your area Press MENU SELECT when done e Edit the name if necessary Press MENU SELECT when done 3 Successful programming is indicated by SAVED on the handset display along with a confirmation tone s If the entry is already saved in the directory before the screen will display ALREADY SAVED e If there is no caller ID information the screen will display UNABLE TO SAVE www vtechphones com e See page 19 about editing names and numbers 25 o D me F fe 3 D fe Lo D o fe Telephone operation Delete from the call log To delete one entry 1 When in the call log press A or w to scroll to the desired entry 2 Press REMOVE to delete the selected entry You will hear a confirmation tone To delete all entries 1 When in the
21. anty o o 45 FCC ACTA and IC regulations 47 Technical specifications 49 Ndek ios oa kOe A KR aoa 50 www viechphones com Getting started Parts checklist Your telephone contains the following items Save your sales receipt and original purchase packaging in the event warranty service is necessary a replacement battery or power adapter visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to Q 1 le G o 1 o 4 EM www vtechcanada i gt com or call 1 800 267 7377 1 Handset 2 Telephone base with 3 Battery compartment 4 Battery mounting bracket cover User s manual 5 Telephone base 6 Telephone line cord 7 Users manual power adapter www vtechphones com 1 e Use only the power adapter supplied with this product To order a replacement visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or call 1 800 267 7377 The telephone base power adapter is intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under the table cabinet outlet 2 Getting started Telephone base installation Install the telephone base as shown below Make sure that the electrical outlet is not controlled by a wall switch Also if
22. at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or call 1 800 267 7377 e Do not dispose of the battery ies in a fire Check with local waste management codes for special disposal instructions e Do not open or mutilate the battery ies Released electrolyte is corrosive and may cause burns or injury to the eyes or skin The electrolyte may be toxic if swallowed e Exercise care in handling batteries in order not to create a short circuit with conductive materials such as rings bracelets and keys The battery and or conductor may overheat and cause burns e Charge the battery ies provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual WARNING TO PREVENT FIRE OR SHOCK HAZARD DO NOT EXPOSE THIS PRODUCT TO WATER OR ANY TYPE OF MOISTURE www vtechphones com 33 gt x O 5 x Important safety instructions Wh en using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury including the following 1 DAR 11 12 13 14 15 16 34 Read and understand all instructions Follow all warnings and instructions marked on the product Unplug this product from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning Do not use this product near water for example n
23. ay apply The telephone line cord might be malfunctioning Try installing a new telephone line cord Re install the battery and place the handset in the telephone base Wait for the handset to synchronize with the telephone base Allow up to one minute for this to take place w NJ gt x O x www vtechphones com Troubleshooting Problem cannot dial out My handset beeps and is not performing normally 38 Suggestion First try all the above suggestions Make sure there is a dial tone before dialing It is normal if the handset takes a second or two to synchronize with the telephone before producing a dial tone Wait an extra second before dialing If the other telephones in your home are having the same problem the problem is in the wiring or local service Contact your local telephone company charges may apply Eliminate any background noise Noise from a television radio or other appliances may cause the telephone not to dial out properly If you cannot eliminate the background noise first try muting the cordless handset before dialing or dialing from another room in your home with less background noise Make sure the power cord is securely plugged into the telephone base Plug the telephone base into a different working electrical outlet not controlled by a wall switch Move the handset closer to the telephone base It may be out of range Reset the telephone base by unplugging the e
24. base The handset charge light will be on when charging Charge light www vtechphones com If the handset will not be used for a long time disconnect and remove the battery to prevent possible leakage To purchase a replacement battery visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or call 1 800 267 7377 Q 1 rk gt Q 0 pes o y jos Getting started Mounting bracket installation Your telephone base comes with the mounting bracket installed for desktop use If you prefer to mount your telephone on the wall optional it is designed to mount on a standard telephone wall plate Wall mounting bracket installation 1 Slide the bracket down and away from the telephone base 2 Tilt the top of the bracket down so that is rests on the base Align the grooves on the bracket with the tabs on the base See image 2 below 3 Slide the bracket down until it clicks into place See image 3 below 4 Align the holes on the telephone base with the standard wall plate and slide down until the telephone is secure www vtechphones com Getting started Mounting bracket installation continued Desktop tabletop bracket installation Your telephone comes ready for desktop use If you have repositioned the bracket for wall mounting and now want to return to desktop use follow the following steps 1 Remove th
25. call log press and hold REMOVE to delete the entire call log The screen displays DELETE ALL CALLS 2 Press MENU SELECT to confirm You will hear a confirmation tone If you change your mind press OFF CLEAR to cancel the deletion and return to the call log www vtechphones com Telephone operation Call log display screen messages Displays E i The caller is blocking the name information The caller is blocking the telephone number information The caller is blocking the name and number information This caller s name is unavailable This caller s number is unavailable No call information is available about this caller o D me F fe 3 D fe Lo D o fe www vtechphones com 27 28 Telephone operation Redial list The telephone stores the five most recently dialed numbers in the redial list s When there are already five entries in the redial list the earliest entry will be deleted to make room for the latest entry s Entries are displayed in reverse chronological order i e from the latest entry to the earliest entry The redial list can be accessed by pressing REDIAL when in idle mode l 0 SPEAKER PAUSE Dial a redial entry 1 Press REDIAL then press A w or REDIAL repeatedly to scroll to the desired number You will hear a double beep when you reach the beginning or end of the redial list 2 Press FLASH or
26. e bracket from wall mount orientation by sliding it up towards the top of the base 2 Tilt the top of the bracket up so that the lower portion of the bracket rests on the base See image 2 3 Slide the bracket up onto the tabs towards the center of the telephone base until it clicks into place www vtechphones com Q 1 La d gt Q 0 pS o y jos Getting started Handset layout CHARGE light e On when the handset is charging in the telephone base REMOVE e While reviewing the call log press to delete an individual entry or press and hold to delete the entire call log MUTE e While on a call press to mute microphone vtech OFF CLEAR e During a call press to hang up e While the handset is ringing press to silence e Press to delete digits when predialing preview the ringer numbers before dialing e Press and hold while the telephone is not in REMOVE cs MUTE use to erase the MISSED CALLS display A M Directory e Press to enter the directory when the telephone is not in use e While in the menu press to scroll up e During programming press to exit without making changes MENU SELECT e Press to display the menu e When in the menu press to select an item or save an entry or setting e Press repeatedly to display other dialing options when reviewing a call log entry page 24 A FLASH e Press to make or answer a call l e During a
27. e line cord Disconnect the telephone base from the telephone wall jack and connect a different telephone If there is no dial tone on this telephone either the problem is in your wiring or local service Contact your local telephone company www vtechphones com Troubleshooting Problem Suggestion The telephone does not Make sure the ringer volume is not set to zero page 8 ring when there is an Make sure the telephone line cord and power adapter are plugged in properly page 2 incoming call The handset may be too far from the telephone base Move it closer to the telephone base There may be too many extension phones on the telephone line to allow all of them to ring simultaneously Try unplugging some of them If the other telephones in your home are having the same problem the problem is in the wiring or local service Contact the local telephone company charges may apply Other electronic products can cause interference to your cordless telephone Try installing your telephone as far away as possible from the following electronic devices wireless routers radios radio towers pager towers cellular telephones digital telephones intercoms room monitors televisions VCRs personal computers kitchen appliances and other cordless telephones Test a working telephone at the telephone wall jack If another telephone has the same problem the problem is in the telephone wall jack Contact your local telephone company charges m
28. ear a bathtub kitchen sink or swimming pool Do not place this product on an unstable table shelf stand or other unstable surfaces Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation To protect them from overheating these openings must not be blocked by placing the product on a soft surface such as a bed sofa or rug This product should never be placed near or over a radiator or heat register This product should not be placed in any area where proper ventilation is not provided This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply in your home consult your dealer or local power company Do not allow anything to rest on the power cord Do nat install this product where the cord may be walked on Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit Never spill liquid of any kind on the product To reduce the risk of electric shock do not disassemble this product but take it to an authorized service facility Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks Incorrect reassembling can cause electric shock when the product is subsequently used Do not overload wall outlets and extensio
29. eceive have 10 digits the area code plus the seven digit number in some areas you may need to dial only the seven digits or a 1 plus the seven digits or a 1 plus the area code plus the seven digits You can change the number of digits that you dial from or store in the call log While reviewing the call log press repeatedly to display these dialing options for local and long distance numbers before dialing or saving the telephone number The handset may be out of range Move it closer to the telephone base The handset may be de registered accidentally Try to register the handset again 1 Place the handset in the telephone base that is connected to a power outlet If PRESS FIND HS 4 SEC ON BASE does not appear on the screen after a few seconds lift up the handset and place it in the telephone base again 2 Press and hold FIND HANDSET on the telephone base for four seconds Release FIND HANDSET once the IN USE light comes on After a while the handset will emit a series of tones The newly registered handset will be assigned as HANDSET 1 when successfully registered Repeat steps 1 and 2 if the handset is not successfully registered to the telephone base within two minutes www vtechphones com xipuaddy Troubleshooting Problem Suggestion Common cure for If the telephone is not responding normally try putting the cordless handset in the telephone electronic equipment base If it does not respond try the following
30. ersations as being as private as those on corded telephones Electrical power The telephone base of this cordless telephone must be connected to a working electrical outlet The electrical outlet should not be controlled by a wall switch Calls cannot be made from the cordless handset if the telephone base is unplugged or switched off or if the electrical power is interrupted Potential TV interference Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs To minimize or prevent such interference do not place the telephone base of the cordless telephone near or on top of a TV or VCR If interference is experienced moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference Rechargeable batteries This product contains either Nickel cadmium or Nickel metal hydride rechargeable batteries Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings bracelets and keys The battery or conductor may overheat and cause harm Observe proper polarity between the battery and the battery charger Nickel metal hydride rechargeable batteries Dispose of these batteries in a safe manner Do not burn or puncture the battery Like other batteries of this type if burned or punctured they could release caustic material which could cause injury The RBRC seal The RBRC seal on the nickel metal hydride battery
31. he United States of America and Canada What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period Materially Defective Product During the limited warranty period VTech s authorized service representative will repair or replace at VTech s option without charge a Materially Defective Product If we repair the Product we may use new or refurbished replacement parts If we choose to replace the Product we may replace it with a new or refurbished Product of the same or similar design We will retain defective parts modules or equipment Repair or replacement of the Product at VTech s option is your exclusive remedy VTech will return the repaired or replacement Products to you in working condition You should expect the repair or replacement to take approximately 30 days How long is the limited warranty period The limited warranty period for the Product extends for ONE 1 YEAR from the date of purchase If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty this limited warranty also applies to repaired or replacement Product for a period of either a 90 days from the date the repaired or replacement Product is shipped to you or b the time remaining on the original one year warranty whichever is longer What is not covered by this limited warranty This limited warranty does not cover 1 Product that has been subjec
32. he handset MUTED will be temporarily displayed on the screen along with the smaller MUTE icon 2 Press MUTE again to resume the conversation MICROPHONE ON will be temporarily displayed on the screen MUTE Ringer mute You can mute the ringer temporarily when the telephone is ringing e Press OFF CLEAR or MUTE to temporarily silence the MUTE ringer The next call will ring normally Call waiting If you subscribe to call waiting service from your telephone company you will hear an alert tone if there is an incoming call while you re on another call Press FLASH to answer the new incoming call Press FLASH again to return to the original call www vtechphones com o D me F fe 3 D fe Lo D o fe Chain dialing can be useful if you wish to store numbers other than phone numbers such as bank account information or access codes in the directory Telephone operation Chain dialing This feature allows you to dial numbers stored in the directory or call log while you are on acall When you are on a call 1 Press MENU SELECT twice to enter the directory menu OR a Press MENU SELECT and then press Y to select gt CALL LOG b Press MENU SELECT to confirm 2 Scroll by pressing A or to find the desired entry 3 Press MENU SELECT to dial the desired number when it is displayed Volume During a call use the volume butto
33. lectrical power to the base Wait for 15 seconds and plug it back in again Allow up to one minute for the cordless handset and the telephone base to synchronize Other electronic products can cause interference to your cordless telephone Try installing your telephone as far away from these electronic devices as possible wireless routers radios radio towers pager towers cellular telephones intercoms room monitors televisions personal computers kitchen appliances and other cordless telephones www vtechphones com Troubleshooting Problem Suggestion There is interference The handset may be out of range Move it closer to the telephone base during a telephone Do you have DSL service If yes you need to have a DSL filter installed at every telephone conversation wall jack that has a telephone connected to it page 2 Contact your DSL service provider for filter information My calls fade out when Appliances or other cordless telephones plugged into the same circuit as the telephone base lam using the cordless can cause interference Try moving the appliance or telephone base to another outlet handset Other electronic products can cause interference to your cordless telephone Try installing your telephone as far away as possible from the following electronic devices wireless routers radios radio towers pager towers cellular telephones digital telephones intercoms room monitors televisions VCRs personal computers ki
34. lephone if you ever need to ship it Avoid water Your telephone can be damaged if it gets wet Do not use the handset outdoors in the rain or handle it with wet hands Do not install the telephone base near a sink bathtub or shower Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electrical appliances during storms Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or a mild soap Do not use excess water or cleaning solvents of any kind Remember that electrical appliances can cause serious injury if used when you are wet or standing in the water If the telephone base should fall into the water DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL Then pull the unit out by the unplugged cords www vtechphones com 43 gt x O 5 x About cordless telephones Privacy The same features that make a cordless telephone convenient create some limitations Telephone calls are transmitted between the telephone base and the cordless handset by radio waves so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset For this reason you should not think of cordless telephone conv
35. ll hear a confirmation tone Language You can select ENGLISH FRANGAIS or ESPANOL to be used in all screen displays To change the setting 1 Press MENU SELECT to display the menu when the handset is not in use 2 Press A or Y to select gt LANGUAGE then press MENU SELECT 3 Press A or y to scroll through the choices 4 Press MENU SELECT to confirm your selection You will hear a confirmation tone www vtechphones com Telephone settings Clear voice mail If you subscribe to voice mail service provided by your local telephone company NEW VOICE MAIL and e will appear on the handsets and the VOICEMAIL light on the telephone base will flash when you have new voice mail Please contact your local telephone company for more information about voicemail service After you have listened to all new voice mail messages the indicators on both the handset and telephone base will be turned off automatically To manually turn off these indicators 1 Press MENU SELECT to display the menu when the handset is not in use 2 Press A or y to select gt CLR VOICE MAIL then press MENU SELECT 3 The screen displays TURN INDICATOR OFF 4 Press MENU SELECT to confirm your selection You will hear a confirmation tone Clearing the VMWI visual message waiting indication only turns off the indicators it does not delete voice mail message s Use this feature if the telephone indicates
36. ller ID service or only call waiting service or e you do not subscribe to any caller ID or call waiting services but wish to order them You can use this telephone with regular caller ID service and you can use its other features without subscribing to either caller ID or combined caller ID with call waiting service There may be fees for these services and these services may not be available in all areas The caller ID features will work only if both you and the caller are in areas offering caller ID service and if both telephone companies use compatible equipment www vtechphones com 21 o D me F fe 3 D fe Lo D o fe e Due to regional service differences the caller ID information may not be available for every incoming call In addition the callers may intentionally block their names and or telephone numbers 22 Telephone operation Call log If you subscribe to caller ID service information about each caller will be displayed after the first or second ring e The call log can store up to 50 entries e You can review redial and copy an entry into the directory s Entries are displayed in reverse chronological order i e from the most recent entry to the earliest entry e When the call log is full the earliest entry is deleted to make room for new incoming call information e XX MISSED CALL S and the NEW icon will be displayed if there are new call log entrie
37. n cords Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions When the power supply cord or plug is damaged or frayed If liquid has been spilled onto the product If the product has been exposed to rain or water If the product does not operate normally by following the operating instructions Adjust only those controls that are covered by the operation instructions Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation E If the product has been dropped and the telephone base and or handset has been damaged F If the product exhibits a distinct change in performance Avoid using a telephone other than cordless during an electrical storm There is a remote risk of electric shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak Only put the handset of your telephone next to your ear when it is in normal talk mode The power unit is intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under the table cabinet outlet SAVE THESE INSTRUCTIONS www vtechphones com DOD E Troubleshooting If you have difficulty with your telephone please try the suggestions below For Customer Service visit our web
38. ng 13 Chain dialing 14 Character chart 17 Charging 3 Clear voice mail 11 D Delete from redial 28 Delete from the call log 26 Delete from the directory 20 Dial a call log entry 24 Dial a directory entry 18 Dial a redial entry 28 Directory 15 DSL filter 2 50 E Edit a directory entry 19 Endacall 12 F FCC ACTA and IC regulations 47 Find handset 14 H Handset and telephone base indicators 31 Handset display screen messages 29 Handset layout 6 K Key tone 10 L Language 10 M Maintenance 43 Make a call 12 Make a call log entry ready to dial 24 Mounting bracket installation 4 Mute 13 www vtechphones com O Operating range 43 P Paging 14 Parts checklist 1 R RBRC seal 44 Redial list 28 Review the calllog 23 Ringer mute 13 Ringer tone 9 Ringer volume 8 S Save a call log entry to the directory 25 Search the directory 18 Speakerphone 12 Store a directory entry 16 T Technical specifications 49 Telephone base installation 2 Telephone base layout 7 Troubleshooting 35 V Voice mail 11 Volume 8 14 VW Wall mounting Warranty 45 www vtechphones com gt 3 O 5 x VTECH TELECOMMUNICATIONS LTD A member of THE VTECH GROUP OF COMPANIES Distributed in the U S A by VTech Communications Inc Beaverton Oregon Distributed in Canada by VTech Telecommunications Canada Ltd Richmond B C Copyright 2008 for VTECH TELECOMMUNICATIONS LTD Printed in China
39. ns on the right side of the handset to adjust the listening volume e Press VOLA or VOLY to adjust the listening volume to a FIND HANDSET comfortable level R Find handset This feature allows the telephone base to page the handset Pear tenn 1 Press FIND HANDSET on the telephone base The handset will ring and its screen displays PAGING 2 Press FLASH SPEAKER or any dialing key 0 9 on the handset or press FIND HANDSET on the telephone base to end paging www vtechphones com Telephone operation Directory The directory can store up to 50 entries Each entry may have up to 30 digits for the phone number and 15 characters for the name e The directory can be accessed when the handset is not in use by pressing 1 once or MENU SELECT three times The screen will display DIRECTORY EMPTY if there are no records in the directory When the directory is full and you attempt to save an entry the screen will display LIST FULL If you attempt to save a number already stored in the directory the screen will display ALREADY SAVED If the telephone number in the directory exceeds 15 digits lt will be displayed in front of the telephone number Press to move to the right of the telephone number or press to move to the left of the telephone number o D me F fe 3 D fe Lo D o fe www vtechphones com 15
40. or oral communications related to this Product VTech provides no other warranties for this Product The warranty exclusively describes all of VTech s responsibilities regarding the Product There are no other express warranties No one is authorized to make modifications to this limited warranty and you should not rely on any such modification State Provincial Law Rights This warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province Limitations Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the Product is fit for ordinary use are limited to one year from the date of purchase Some states provinces do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you In no event shall VTech be liable for any indirect special incidental consequential or similar damages including but not limited to lost profits or revenue inability to use the Product or other associated equipment the cost of substitute equipment and claims by third parties resulting from the use of this Product Some states provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Please retain your original sales receipt as proof of purchase 46 www vtechphones com FCC ACTA and IC regulations FC
41. pt any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this telephone To ensure safety of users the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product This product has been tested and found to comply with the FCC criteria The handset may be safely held against the ear of the user The telephone base shall be installed and used such that parts of the user s body other than the hands are maintained at a distance of approximately 20 cm 8 inches or more If you choose to use a clipping device please make sure to only use the supplied VTech belt clip This Class B digital apparatus complies with Canadian ICES 003 FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments ACTA The label on the back or bottom of this equipment contains among other things a product identifier in the format US AAAEQ TXXXX This identifier must be provided to your local telephone company upon request The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product
42. s including missed and unreviewed calls e CALL LOG EMPTY will be displayed if there are no records in the call log www vtechphones com Telephone operation Review the call log 1 Press CID when the telephone is not in use 2 Press A or y to browse through the call log OR 1 Press MENU SELECT when telephone is not is use 2 Press A or y to select gt CALL LOG 3 Press MENU SELECT 4 Press A or y to browse through the call log e The name if available telephone number date and time of all incoming calls are displayed on the screen e You will hear a double beep when the list reaches the beginning or end of the call log www vtechphones com 23 d o D me gt Q gt D LZ Lo D o Q gt 24 Telephone operation Make a call log entry ready to dial Although the call log entries received have 10 digits the area code plus the seven digit number in some areas you may need to dial only the seven digits or a 1 plus the seven digits or a 1 plus the area code plus the seven digits You can change the number of digits that you dial from or store in the call log While reviewing the call log press repeatedly to display these dialing options for local and long distance numbers before dialing or saving the telephone number See the example on the right If the call log entry received has either seven or ten digits you may
43. site at www vtechphones com or call 1 800 595 9511 in Canada call 1 800 267 7377 Problem My telephone does not work at all LOW BATTERY is displayed on screen Suggestion Make sure the battery is installed and charged correctly page 3 For optimum daily performance return the handset to the telephone base after use Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch Make sure the telephone line cord is plugged firmly into the telephone base and the telephone wall jack Unplug the electrical power to the telephone base Wait for approximately 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to synchronize Charge the battery in the handset for up to 16 hours Remove and re insert the battery If that still does not work it may be necessary to purchase a new battery Disconnect the telephone base from the telephone wall jack and plug in a working telephone If the other telephone does not work the problem is probably in the wiring or the local service Call the local telephone company Place the handset in the telephone base for recharging Remove and re install the battery and use it normally until fully discharged then recharge the handset on the telephone base for up to 16 hours If the above measures do not correct the problem the battery may need to be replaced www viechphones com 35 gt Ke 131 le 5 2
44. tchen appliances and other cordless telephones If your telephone is plugged in with a modem or a surge protector plug the telephone or modem surge protector into a different location If this solves the problem re locate your telephone or modem farther apart from each other or use a different surge protector The layout of your home or office might be limiting the operating range Try moving the telephone base to another location preferably a higher location for better reception Disconnect the telephone base from the telephone wall jack and plug in a corded telephone If calls are still not clear the problem is probably in the wiring or local service Contact your local service company charges may apply If the other telephones in your home are having the same problem the problem is in the wiring or local service Contact the local telephone company charges may apply www vtechphones com Ww Ke gt x O x Troubleshooting Problem hear other calls when using the telephone hear noise on the cordless handset and none of the keys or buttons works My caller ID features are not working properly The system does not receive caller ID or the system does not display caller ID during call waiting 40 Suggestion e Disconnect the telephone base from the telephone wall jack Plug in a different telephone If you still hear other calls the problem is probably in the wiring or local service
45. ted to misuse accident shipping or other physical damage improper installation abnormal operation or handling neglect inundation fire water or other liquid intrusion or 2 Product that has been damaged due to repair alteration or modification by anyone other than an authorized service representative of VTech or 3 Product to the extent that the problem experienced is caused by signal conditions network reliability or cable or antenna systems or Product to the extent that the problem is caused by use with non VTech accessories or 5 Product whose warranty quality stickers product serial number plates or electronic serial numbers have been removed altered or rendered illegible or 6 Product purchased used serviced or shipped for repair from outside the United States of America or Canada or used for commercial or institutional purposes including but not limited to Products used for rental purposes or 7 Product returned without a valid proof of purchase see item 2 below or www vtechphones com K A al gt 3 e O 5 x Warranty 8 Charges for installation or set up adjustment of customer controls and installation or repair of systems outside the unit How do you get warranty service To obtain warranty service in the United States of America please call 1 800 595 9511 In Canada please call 1 800 267 7377 NOTE Before calling for service please review the user s manual a check of the
46. vtech User s manual www vtechphones com Innovation Beyond Technology CE ES vtech Model DS6111 Congratulations on purchasing your new VTech product Before using this telephone please read the Important safety instructions on page 34 of this manual This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product For support shopping and everything new at VTech visit our website at www vtechphones com In Canada please visit www vtechcanada com The ENERGY STAR program www energystar gov recognizes and encourages the use of products that save energy and help protect our environment We are proud to mark this product with the ENERGY STAR label indicating it meets the latest energy efficiency guidelines ENERGY STAR Table of contents Getting started 1 Parts checklist 1 Telephone base installation 2 Battery installation andcharging 3 Mounting bracket installation 4 Handsetlayout 6 Telephone base layout 7 Telephone settings 8 Ringer volume aa naaa aaa aaa 8 Ringer tone 9 Key tone a ek Re o ee ee 10 Language lt 2 E E eh so 10 Clear voice mail oaoa aaa 11 Telephone operation
47. word will be capitalized automatically o D me F fe gt D Q xe D o Q Telephone operation Search the directory Entries are sorted alphabetically To search the directory 1 Press y once or MENU SELECT three times to enter the directory 2 Press A or Y to scroll through the directory To start an alphabetical search 1 Press amp once or MENU SELECT three times to enter the directory 2 Use the dialing keys to enter the first letter associated with the name For example press 5 JKL once to find Jenny twice to find Kristen or three times to find Linda If there is no name entry matching your search the next closest matching entry in alphabetical order will be displayed If necessary press A or w to find the desired entry Dial a directory entry 1 Press y once or MENU SELECT three times to enter the directory 2 Press A or y to scroll to the desired entry or use the alphabetical search to find it 3 Press m FLASH or 4 SPEAKER to dial the entry www vtechphones com Telephone operation Edit a directory entry 1 Press q once or MENU SELECT three times to enter the directory 2 Press A or Y to scroll to the desired entry or use the alphabetical search to find it 3 Press MENU SELECT to confirm your selection The screen displays EDIT NUMBER 4 Use the dialing keys to edit the number e Press REMOVE to backspace and erase a digit e
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