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1. 0000 Figure 7 Backplane connector locations Mini SAS signal connector 2 B Power connector Mini SAS signal connector 1 Chapter 4 Locating parts controls LEDs and connectors 17 18 Installation and User Guide Chapter 5 Installing removing or replacing hardware This chapter provides instructions on how to install remove or replace hardware for your server This chapter contains the following topics Guidelines Removing the server cover on page 21 e Installing removing or replacing optional hardware devices on page 22 e Installing removing or replacing hardware devices on Completing the parts replacement on page 67 Guidelines This section provides some guidelines that you should read and understand before using your server Basic guidelines Copyright Lenovo 2010 Before you use the server be sure to read and understand the following guidelines e Be sure to read and understand the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product and These information will help you work safely To obtain a copy of the publications go to http www lenovo com support When you install your new server take the opportunity to download and apply the most recent firmware updates This step will help you to ensure that any known issues are addres
2. EI Ea Figure 5 Locating major parts on the system board Memory slot CPU1 DIMM CHCO H Memory slot CPU1 DIMM CHB0 Memory slot CPU1 DIMM CHAO El Memory slot CPU1 DIMM CHA1 El Microprocessor CPU1 El Power connector 2 for CPUO 24 pin power connector for the system board El Microprocessor CPU0 El Memory slot CPU0 DIMM CHA1 Memory slot CPU0 DIMM CHAO Memory slot CPU0 DIMM CHBO Memory slot CPUO DIMM CHC0 SATA connector 0 SATA connector 1 SATA connector 2 SATA connector 3 SATA connector 5 SATA connector 4 SAS connectors top SAS 1 bottom SAS 0 EZ SAS connectors top SAS 3 bottom SAS 2 SAS connectors top SAS 5 bottom SAS 4 EA SAS connectors top SAS 7 bottom SAS 6 Onboard 1068E SAS RAID controller EZ System board battery BJ Pci Express x16 card slot for a riser card HJ Power connector 3 for CPU1 Chapter 4 Locating parts controls LEDs and connectors 15 a OQ ives d om m sni Figure 6 Locating other connectors on the system board
3. System fan 1 connector J35 for front control cable BH System fan 2 connector H JP1 clear CMOS System fan 3 connector E USB 2 connector 4 System fan 4 connector J21 SGPIO connector for onboard SAS port 5 8 E Front USB connector JP7 set onboard SAS 3 J51 SGPIO connector for J16 COM2 connector onboard SAS port 1 4 The following table introduces the jumper switches on the system board Table 7 Jumper settings Jumper Position Description JP1 Clear Pins 1 2 The default position at which the jumper is placed on pins 1 2 CMOS during the normal operation of the system Pins 2 3 If the jumper is placed on pins 2 3 when the jumper is moved back to the default positions and at the next startup the settings of CMOS will be cleared automatically JP7 Set Pins 1 2 The default position at which the jumper is placed on pins 1 2 Onboard during the normal operation of the system The onboard SAS SAS controller is Enabled Pins 2 3 If the jumper is placed on pins 2 3 the onboard SAS controller is Disabled Note Before clearing the CMOS turn off the server and disconnect the power cord Move the jumper from pins 1 2 to pins 2 3 Wait more than five minutes and then move the jumper back to the normal position pins 1 2 to clear CMOS 16 Installation and User Guide Locating connectors on the backplane Figure 7 shows the connector locations on the backplane B OOOO
4. I u i a Uu OQ So Dr i Figure 43 Installing the system fans 7 Secure the system fan cables with any clip if necessary Chapter 5 Installing removing or replacing hardware 59 What to do next To work with another piece of hardware go to the appropriate section e To complete the installation go to Completing the parts replacement on page 67 67 Removing or installing the heat sink This section provides instructions on how to remove or install the heat sink Removing the heat sink Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product Eres obtain a copy of the publications eo to http www lenovo com support This section provides instructions on how to remove the heat sink CAUTION AA The heat sink might be very hot Turn off the server and wait three to five minutes to let the server cool before removing the server cover To remove the heat sink do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power c
5. SAS Topology Set the SAS hard disk drives See the SAS Topology window on page 87 Advanced Adapter Properties Set the advanced properties of the adapter Note To make any of the settings take effect you need to restart the server SAS RAID settings In the Adapter Properties window select RAID Properties and press Enter The main window for SAS RAID setup is displayed The following list describes the items in the main window for SAS RAID setup Create IM Volume create RAID 1 including two hard disk drives to reserve data The default Status of the first hard disk drive is Primary The RAID 1 is also known as mirror image The same data is written to the two hard disk drives at the same time which however operates as a single logical hard disk drive in the operation system Therefore if one of the hard disk drives failed the other retains a complete copy of the data The server can still work normally The data can be read from the two hard disk drives at the same time to improve the speed of reading the hard disk drives The RAID 1 only supports the even number of hard disk drives Create IME Volume create RAID 1E which can support the odd number of hard disk drives configured in RAID1 The number of the hard disk drives can be three to eight The RAID 1E mode stores data on all hard disk drives through stripping and mirroring The RAID 1E supports the odd number of the hard disk drives to form a
6. Appendix C Notices 119 120 Korea Class A warning statement ASX e ulge Aa 7171 HIS uma 0 JIE SSs AS C sAHISSSE FF Jeu BOA SE ASME 0 SS FYH Hle PAM ASMA ASE As Sace Huq Installation and User Guide Index A assistance getting 107 attention notices 1 availability 9 backplane locating connectors 17 basic guidelines 19 bays 8 C cables rear connectors 67 caution statements 1 Class A electronic emission notice 117 configuration 68 Ethernet controller 88 minimum 103 updating server 71 Configuration Utility program 8708ELP SAS RAID controller 71 LSI onboard SAS controller 71 connector cables 67 connector description 12 connectors rear of the server 11 considerations password 80 contamination particulate and gaseous 8 114 controller Ethernet configuring 88 controller configuring Ethernet 88 CRU completing the installation 67 completing the replacement 67 CRUS installing system board battery 44 CRUS removing system board battery 43 D danger statements 1 data rate Ethernet 88 devices handling static sensitive 20 diagnostic LEDs on the front control panel 104 DIMM installing 24 problems 95 removing 25 display problems 97 drive bays internal 26 drives hot swap removing 35 Copyright Lenovo 2010 DVD drive problems 91 error symptoms 91 E EasyStartup using 82 electrical input 9 electronic emission Class A notice 117 environment 8
7. Figure 17 Removing the optical drive cage retaining screw Chapter 5 Installing removing or replacing hardware 31 6 Slide out the optical drive cage Figure 18 Sliding out the optical drive cage 7 Remove the bezel of the optical drive cage Figure 19 Removing the bezel of the optical drive cage 8 Touch the static protective package that contains the new optical drive to any unpainted metal surface on the server Then remove the optical drive from the package and place it on a static protective surface 9 Follow the instructions that come with the optical drive to set jumpers or switches if there are any 10 Pay attention to the up and down position of the optical drive and slide the optical drive into place 32 Installation and User Guide Figure 20 Sliding the optical drive into the drive cage 11 Install the two retaining screws to secure the optical drive in the cage Figure 21 Securing the optical drive with screws 12 Slide the cage with the optical drive into place Chapter 5 Installing removing or replacing hardware 33 Figure 22 Sliding the cage with the optical drive into place 13 Install the retaining screw to the rear of the cage to secure the optical drive cage in place Figure 23 Installing the optical drive cage retaining screw 14 Connect the power cable P8 and the signal cable SATA cable to the rear of the optical drive 15 Reinstall the drive access panel
8. If you have just added new software or a new optional device and the server is not working complete the following steps before you use the troubleshooting tables 1 Check the operator information panel 2 Remove the software or device that you just added 3 Reinstall the new software or new device DVD drive problems solved Symptom Follow the suggested actions in the order in which they are listed in the Action column until the problem is See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Action The DVD drive is not recognized 1 Make sure that The SATA channel to which the DVD drive is attached primary or secondary is enabled in the Setup Utility program All cables and jumpers are installed correctly The signal cable and connector are not damaged and the connector pins are not bent The correct device driver is installed for the DVD drive 2 Reseat the following components a DVD drive b DVD drive cables 3 Replace the following components one at a time in the order shown restarting the server each time a DVD drive b DVD drive and cables C Trained service technician only System board A DVD i
9. To work with another piece of hardware go to the appropriate section e To complete the removal procedure go to Completing the parts replacement on page 67 Installing the microprocessor Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product d e ee a ee obtain a copy of the publications go to http www lenovo com support This section provides instructions on how to install the microprocessor CAUTION AA The heat sink and microprocessor might be very hot Turn off the server and wait three to five minutes to let the server cool before removing the server cover For optimal performance follow these microprocessor installation rules 1 When two microprocessors are installed both must have the same core voltage and core speed 2 When only one microprocessor is installed it must be in the socket labeled CPUO The other socket must be kept empty 64 Installation and User Guide 3 Always install the microprocessor first into the CPUO socket and then install another microprocessor into the CPU1 socket if you want to install two microprocessors To install the microprocessor do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electric
10. CAUTION Make sure that the rack is secured properly to avoid tipping when the server unit is extended Statement 17 gt CAUTION The following label indicates moving parts nearby gt Statement 26 gt CAUTION Do not place any object on top of rack mounted devices Attention This product is suitable for use on an IT power distribution system whose maximum phase to phase voltage is 240 V under any distribution fault condition Installation and User Guide Chapter 1 General information This chapter provides some general information about your server This chapter contains the following topics Introduction Notices and statements in the document Related documentation on page 2 Introduction TM This Installation and User Guide is for your Lenovo ThinkServer RD240 server machine types 1045 1046 1047 and 1048 This document contains the following information Setting up and cabling the server Starting and configuring the server Installing options and replacing customer replaceable units CRUs Solving problems The server comes with the ThinkServer EasyStartup DVD to help you configure the hardware install device drivers and install the operating system The server comes with a limited warranty For information about the terms of the warranty and getting service and assistance see the Warranty and Support Information on the ThinkServer Documentation DVD t
11. ThinkServer RD240 Installation and User Guide ThinkServer lenovo ThinkServer RD240 Installation and User Guide Note Before using this information and the product it supports be sure to read and understand the following The Important Notices that comes with your product The Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product Appendix C Notices on page 111 First Edition June 2010 Copyright Lenovo 2010 LENOVO products data computer software and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C F R 2 101 with limited and restricted rights to use reproduction and disclosure LIMITED AND RESTRICTED RIGHTS NOTICE If products data computer software or services are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Safety Chapter 1 General information Introduction Notices and statements i in the document Related documentation Chapter 2 Server setup roadmap Chapter 3 Features and technologies What is included with your server Features Specifications Software programs EasyStartup EasyManage Reliability availability serviceability Chapter 4 Loc
12. 28 Installation and User Guide Figure 15 Removing the two retaining screws that secure the optical drive in the cage 8 If you are instructed to return the removed optical drive follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropriate section e To complete the removal procedure go to Completing the parts replacement on page 67 Installing the optical drive Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product and Guidelines on page 19 To obtain a copy of the publications eo to http www lenovo com suppor This section provides instructions on how to install the optical drive To install the optical drive do the following 1 If you are replacing the optical drive make sure that You have all the cables and other equipment that is specified in the documentation that comes with the new optical drive You have checked the instructions that come with the new optical drive to determine whether you must set any switches or jumpers in the drive Chapter 5 Installing removing or replacing hardware 29 30 Installation and User Guide Note If you are installing a drive that contains a laser obser
13. Insert the ThinkServer EasyStartup DVD that came with your server into the DVD drive Note You do not need to use the driver disc that came with the Ethernet card 3 Right click My Computer and select Properties The System Properties window opens 4 On the Hardware tab click the Device Manager button The Device Manager window opens 5 Expand the Network adapters and then right click one of the Ethernet cards PRO 1000PT or the yellow question mark 6 Select Update Driver The Hardware Update Wizard program opens 7 Select Install the software automatically Recommended and click Next to continue 8 Follow the instructions on the screen Removing or installing the microprocessor fan duct This section provides instructions on how to remove or install the microprocessor fan duct Removing the microprocessor fan duct Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product and Guidelines on page 19 To obtain a copy of the publications eo to http www lenovo com suppor This section provides instructions on how to remove the microprocessor fan duct To remove the microprocessor fan duct do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from
14. diagnostic tools that come with your system Information about diagnostic tools is in the Hardware Maintenance Manual e Go to http www lenovo com support to check for technical information hints tips and new device drivers or to submit a request for information You can solve many problems without outside assistance by using the information available on the Lenovo support site or by following the troubleshooting procedures that Lenovo provides in the documentation that is provided with your Lenovo product The documentation that comes with Lenovo systems also describes the diagnostic tests that you can perform Most systems operating systems and programs come with documentation that contains troubleshooting procedures and explanations of error messages and error codes If you suspect a software problem see the documentation for the operating system or program Using the documentation Information about your Lenovo system and preinstalled software if any or optional device is available in the documentation that comes with the product That documentation can include printed documents online documents readme files and help files Most of the documentation for your server is on the ThinkServer Documentation DVD provided with your server See the troubleshooting information in your system documentation for instructions for using the diagnostic programs The troubleshooting information or the diagnostic programs might tell you that y
15. 5 inch hard disk drive E Front control panel see bay 3 5 inch hard disk drive dummy bay Rear view shows the locations of the connectors and parts on the rear of the server C Q o d je LI qj F aS Figure 2 Rear view of the server Power supply 1 El Serial port E Power supply 2 bay USB connectors 3 and 4 blank and covered by a bay bezel Power cord connector El Ethernet connector 1 El USB connectors 1 and 2 E Ethernet connector 2 share with MGMT E VGA monitor connector PCI expansion slot Copyright Lenovo 2010 11 Connector Power cord connector Ethernet connector Serial port USB connector VGA monitor connector Description Used to connect the power cord Used to attach an Ethernet cable for a local area network LAN G sed to attach a device that uses a 9 pin serial port sed to attach a device that uses a USB connector such as a SB keyboard or a USB mouse ctc Used to attach a VGA monitor or other devices that use a VGA monitor connector Front control panel This section provides information about the front control panel of the server Figure 3 helps you identify the connectors controls and LEDs on the front control panel of your server Figure 3 Front control panel
16. DVD that comes with your product and Guidelines on page 19 To obtain a copy of the publications go to http www lenovo com suppor This section provides instructions on how to install the riser card assembly The riser card assembly might have PCI card s installed on it To install the riser card assembly do the following Note Use any documentation that comes with the riser card and follow those instructions in addition to the instructions in this section 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 21 Chapter 5 Installing removing or replacing hardware 39 3 Touch the static protective package that contains the riser card to any unpainted metal surface on the server Then remove the riser card from the static protective package 4 Position the riser card assembly in place so that you can press the riser card straight down into the PCI card slot on the system board See Locating parts nuc epos operc Io then install the two screws to secure the riser card assembly in place You might need a screw driver to make sure that the screws are firmly tightened and the riser card assembly is securely installed Do not over tighten the screws Note You might need to press the retain
17. Fan Control Disabled If this option is set to Enabled Disabled the fan runs at the full speed if this option is set to Enabled the fan speed is controlled by the system temperature PWM Minimal Duty Cycle 60 Duty Cycle 45 Duty Cycle 30 Duty Cycle Select the PWM Minimal Duty Cycle for the fan 60 100 45 100 or 30 100 Sensor Data Register Monitoring Read Only The sensor data in this option is for read only The detected data includes the temperature voltage and fan speed Items and options without BMC configuration H W Health Function Disabled Enable or disable the Enabled hardware monitor function Auto FAN Control Disabled If this option is set to Enabled Disabled the fan runs at the full speed if this option is set to Enabled the fan speed is controlled by the system temperature PWM Minimal Duty Cycle 60 Duty Cycle 45 Duty Cycle 30 Duty Cycle Select the PWM Minimal Duty Cycle for the fan 60 100 45 100 or 30 100 Fan Failure LED Indication Disabled Enabled Enable or disable the fan alarm function If this option is set to Enabled a message about fan failure will be displayed on the POST screen when the rotational speed of each fan is less than 800 rpm Hardware Health Event Monitoring Read Only The sensor data in this option is for read only The detected data includes the temperature and system fan rota
18. SAS SATA controller 46 server cover 67 system board battery 44 system fans 58 integrated functions 8 integrated network support 7 intermittent problems 93 internal drives installing 26 removing 26 IPMI event log 103 K keyboard problems 93 L LEDs rear of the server 11 LEDs and controls on the front of the server 11 121 locating connectors backplane 17 logs system event message 104 M memory module installation order 23 installation rules 23 installing 24 removing 25 memory modules specifications 8 memory problems 95 messages system event 104 microprocessor 7 installing 64 problems 96 removing 63 specifications 8 microprocessor fan duct installing 52 removing 51 minimum configuration 103 modes Ethernet 88 monitor problems 97 mouse problems 93 N note 1 notes important 112 notices electronic emission 117 FCC Class A 117 notices and statements 1 O onboard 1068E SAS RAID controller 84 optical drive installing 29 removing 27 optional device problems 98 optional optical drive specifications 8 P particulate contamination 8 114 parts replacement completing 67 password considerations 80 setting changing deleting 80 PCI card installing 41 removing 42 power problems 99 101 specifications 9 supply 8 power cord connector 12 122 Installation and User Guide power supply installing 54 removing 53 problems CD ROM DVD ROM drive 91 DIMM 95 Ethernet controller 101 gen
19. Then you can do one of the following If you want to save the new settings and exit the Setup Utility program press F10 Otherwise your changes will not be saved e If you do not want to save the new settings select Exit gt Discard Changes and Exit e If you want to return to the default settings press F9 or select Exit gt Load Optimal Defaults Using passwords By using the Setup Utility program you can set a password to prevent unauthorized access to your server and data The following options are available to help you set a supervisor password or a user password Change Supervisor Password Change User Password You do not have to set a password to use your server However using a password improves computing security If you decide to set a password read the following sections Password considerations A password can be any combination of up to 6 1 to 6 alphabetic and numeric characters For security reasons it is recommended to use a strong password that cannot be easily compromised To set a strong password use the following guidelines Note The Setup Utility program passwords are not case sensitive Have six characters in length Contain at least one alphabetic character and one numeric character Not be your name or your user name Not be a common word or a common name e Be significantly different from your previous passwords Setting changing or deleting a password This section provides i
20. Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or d
21. This selection displays a series of choices and prompts to collect information required for installation prepares the hard disk for installation and then initiates the installation process using the user provided operating system installation CD or DVD About This selection displays version information and legal notices Configuring RAID The RAID configuration feature that is part of the EasyStartup program enables you to view and change RAID settings for supported RAID controllers Through this feature you have the ability to configure each installed controller The program automatically detects the number of discs currently attached to the controller determines the possible RAID configurations that can be configured and prompts you through the steps to configure one or more disk arrays with or without hot swap hard disk drives As you configure each controller you will be given the option to save the RAID configuration settings to a RAID response file which you can use on other similarly configured Lenovo servers This method satisfies most users needs Typical operating system installation When you select Install operating system you will be prompted for information required for the installation The prompts vary depending on the operating system selected This section describes the tasks associated with a typical Windows operating system installation Each task must be completed in order before moving to the next task Note E
22. U S A Installation and User Guide Compliance with Republic of Turkey Directive on the Restriction of Hazardous Substances Meets requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances In Electrical and Electronic Equipment EEE Turkiye EEE Yonetmeligine Uygunluk Beyani Bu Lenovo r n T C evre ve Orman Bakanl n n Elektrik ve Elektronik Esyalarda Bazi Zararli Maddelerin Kullan m n n Sinirlandirilmasina Dair Y netmelik EEE direktiflerine uygundur EEE Y netmeli ine Uygundur Battery return program This product may contain a lithium or lithium ion battery Consult your user manual or service manual for specific battery information The battery must be recycled or disposed of properly Recycling facilities may not be available in your area For information on disposal or batteries outside the United States go to http www lenovo com lenovo environment or contact your local waste disposal facility US amp Canada Only For Taiwan Please recycle batteries EE xoi c For the European Union Appendix C Notices 115 EU Notice This mark applies only to countries within the European Union EU Batteries or packaging for batteries are labeled in accordance with European Directive 2006 66 EC concerning batteries and accumulators and waste batteries and accumulators The Directive determines the framework for the return and recyc
23. United States and other countries Other company product or service names may be trademarks or service marks of others Important notes Processor speed indicates the internal clock speed of the microprocessor other factors also affect application performance CD or DVD drive speed is the variable read rate Actual speeds vary and are often less than the possible maximum When referring to processor storage real and virtual storage or channel volume KB stands for 1024 bytes MB stands for 1 048 576 bytes and GB stands for 1073 741 824 bytes When referring to hard disk drive capacity or communications volume MB stands for 1 000 000 bytes and GB stands for 1 000 000 000 bytes Total user accessible capacity can vary depending on operating environments Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives that are available from Lenovo Maximum memory might require replacement of the standard memory with an optional memory module Lenovo makes no representation or warranties regarding non Lenovo products and services including but not limited to the implied warranties of merchantability and fitness for a particular purpose These products are offered and warranted solely by third parties Some software might differ from its retail version if available and might not include user manuals or
24. all program functionality 112 Installation and User Guide Product recycling and disposal This unit must be recycled or discarded according to applicable local and national regulations Lenovo encourages owners of information technology IT equipment to responsibly recycle their equipment when it is no longer needed Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products Information on Lenovo product recycling offerings can be found on Lenovo s Internet site at http www lenovo com lenovo environment recycling Esta unidad debe reciclarse o desecharse de acuerdo con lo establecido en la normativa nacional o local aplicable Lenovo recomienda a los propietarios de equipos de tecnolog a de la informaci n TI que reciclen responsablemente sus equipos cuando stos ya no les sean utiles Lenovo dispone de una serie de programas y servicios de devoluci n de productos a fin de ayudar a los propietarios de equipos a reciclar sus productos de TI Se puede encontrar informaci n sobre las ofertas de reciclado de productos de Lenovo en el sitio web de Lenovo http www lenovo com lenovo environment recycling Notice This mark applies only to countries within the European Union EU and Norway This appliance is labeled in accordance with European Directive 2002 96 EC concerning waste electrical and electronic equipment WEEE The Directive determines the framework for the return a
25. and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician To install a power supply do the following 1 Press the tab on the bezel that covers the bay of the power supply and insert a finger into the hole BH in the middle of the bezel Then pull the bezel out to remove it Chapter 5 Installing removing or replacing hardware 55 Figure 40 Removing the bay bezel for the power supply 2 Slide the power supply into the chassis until it snaps into position Figure 41 Installing the power supply r What to do next To work with another piece of hardware go to the appropriate section e To complete the installation go to Completing the parts replacement on pese 67 Removing or installing the system fans This section provides instructions on how to remove or install the system fans Removing the system fans Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and S upport Information on the ThinkServer Documentation DVD that comes with your product and Guidelines on page 19 To obtain a copy of the publications eo to http www lenovo com support This section provides instructions on how to remove the system f
26. by the warranty Replacement or use of parts not manufactured for or by Lenovo or non warranted Lenovo parts Identification of software problem sources Configuration of BIOS as part of an installation or upgrade Changes modifications or upgrades to device drivers Installation and maintenance of network operating systems NOS Installation and maintenance of application programs Refer to the safety and warranty information that is provided with your computer for a complete explanation of warranty terms You must retain your proof of purchase to obtain warranty service For a list of service and support phone numbers for your country or region go to http www lenovo com support and click Support phone list or refer to the safety and warranty information provided with your computer Note Phone numbers are subject to change without notice If the number for your country or region is not provided contact your Lenovo reseller or Lenovo marketing representative If possible be at your computer when you call Have the following information available Machine type and model Serial numbers of our hardware products Description of the problem Exact wording of any error messages Hardware and software configuration information Using other services 108 If you travel with a Lenovo notebook computer or relocate your computer to a country where your desktop notebook or server machine type is sold your
27. cause the microprocessor to overheat The second microprocessor socket always contains either a microprocessor socket cover or a microprocessor Handling static sensitive devices Attention Do not open the static protective package containing the new part until the defective part has been removed from the server and you are ready to install the new part Static electricity although harmless to you can seriously damage server components and parts When you handle server parts and components take these precautions to avoid static electricity damage Limit your movement Movement can cause static electricity to build up around you Wear an electrostatic discharge wrist strap if one is available Always carefully handle the parts and other components such as PCI cards memory modules system boards and microprocessors by its edges or its frame Do not touch solder joints pins or exposed circuitry 20 Installation and User Guide Prevent others from touching the parts and other computer components Before you replace a new part touch the static protective package containing the new part to a metal expansion slot cover or other unpainted metal surface on the server for at least two seconds This reduces static electricity from the package and your body Remove the new part from the static protective package and directly install it in the server without placing it on any other surface If it is hard for you to do
28. computer might be eligible for International Warranty Service which automatically entitles you to obtain warranty service throughout the warranty period Service will be performed by service providers authorized to perform warranty service Installation and User Guide Service methods and procedures vary by country and some services might not be available in all countries International Warranty Service is delivered through the method of service such as depot carry in or on site service that is provided in the servicing country Service centers in certain countries might not be able to service all models of a particular machine type In some countries fees and restrictions might apply at the time of service To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available go to http www lenovo com support click Warranty and follow the instructions on the screen For technical assistance with the installation of or questions related to Service Packs for your preinstalled Microsoft Windows product refer to the Microsoft Product Support Services Web site at http www support microsoft com directory or you can contact the Customer Support Center Some fees might apply Purchasing additional services During and after the warranty period you can purchase additional services such as support for hardware operating systems and application pro
29. configuration replace the components in the minimum configuration one at a time until the problem is isolated Solving Ethernet controller problems The method that you use to test the Ethernet controller depends on which operating system you are using See the operating system documentation for information about Ethernet controllers and see the Ethernet controller device driver readme file Try the following procedures Make sure that the correct device drivers which come with the server are installed and that they are at the latest level Make sure that the Ethernet cable is installed correctly Chapter 7 Troubleshooting 101 The cable must be securely attached at all connections If the cable is attached but the problem remains try a different cable If the Ethernet controller is set to operate at 100 Mbps you must use Category 5 cabling If you directly connect two servers without a hub or if you are not using a hub with X ports use a crossover cable To determine whether a hub has an X port check the port label If the label contains an X the hub has an X port Determine whether the hub supports auto negotiation If it does not try configuring the integrated Ethernet controller manually to match the speed and duplex mode of the hub Check the Ethernet controller LEDs on the rear panel of the server These LEDs indicate whether there is a problem with the connector cable or hub The Ethern
30. device driver is installed The operating system supports USB devices A standard PS 2 keyboard or mouse is not connected to the server If it is a USB Keyboard or mouse will not work during the POST 2 Make sure that the USB configuration optional devices are set correctly in the Setup Utility program 3 If you are using a USB hub disconnect the USB device from the hub and connect it directly to the server Solving power problems Power problems can be difficult to solve For example a short circuit can exist anywhere on any of the power distribution buses Usually a short circuit will cause the power subsystem to shut down because of an overcurrent condition To diagnose a power problem use the following general procedure 1 Turn off the server and disconnect all ac power cords 2 Check for loose cables in the power subsystem Also check for short circuits for example if a loose screw is causing a short circuit on a circuit board 3 Remove the adapters and disconnect the cables and power cords to all internal and external devices until the server is at the minimum configuration that is required for the server to start see Solving undetermined problems on page for the minimum configuration 4 Reconnect all ac power cords and turn on the server If the server starts successfully replace the adapters and devices one at a time until the problem is isolated If the server does not start from the minimum
31. electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 21 3 Slide the microprocessor fan duct a little bit backward to release the three plastic tabs from the chassis Then lift the microprocessor fan duct out of the chassis Chapter 5 Installing removing or replacing hardware 51 Figure 38 Removing the microprocessor fan duct What to do next To install the microprocessor fan duct see Installing the microprocessor fan duct To work with another piece of hardware go to the appropriate section Installing the microprocessor fan duct Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product and Guidelines on page 19 To obtain a copy of the publications eo to http www lenovo com support This section provides instructions on how to install the microprocessor fan duct To install the microprocessor fan duct do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 21 3 Place the micro
32. for example 1 2 or 3 indicates the installation sequence See identify the various memory slots Note All memory module types and capacities must be consistent Locating parts on the system board on page 15 to Table 8 DIMM installation rules when a single microprocessor CPUO is installed DIMM slot One DIMM Two DIMMs Three DIMMs Four DIMMs CPUO DIMM X 4 CHA1 CPUO DIMM X X 1 X 1 X 1 CHAO CPU0 DIMM X 2 X 2 X 2 CHBO CPU0 DIMM X 3 X 3 CHCO Note Installing DIMMs on channel A and channel B of CPUO should enable Channel Mirroring Mode This mode requires that you install the DIMMs in pair and the DIMM installation for Channel Mirroring Mode is one DIMM on CPUO DIMM CHAO and one DIMM on CPU0 DIMM CHBO when a single microprocessor CPUO is installed Table 9 DIMM installation rules when two microprocessors CPUO and CPU1 are installed DIMM slot Two DIMMs Four DIMMs Six DIMMs Eight DIMMs CPU0 DIMM GL CHA1 CPU0 DIMM xX 1 X 1 X 1 X 1 CHAO CPU0 DIMM X 3 X 3 X 3 CHBO CPUO DIMM X 5 X 5 CHCO CPU1 DIMM X 8 CHA1 CPU1 DIMM X 2 X 2 X 2 X 2 CHAO CPU1 DIMM X 4 X 4 xX 4 CHBO CPU1 DIMM X 6 X 6 CHCO Chapter 5 Installing removing or replacing hardware 23 Table 9 DIMM installation rules when two microprocessors CPUO and CPU1 are installed continued DIMM slot Two DIMMs Four DIMMs Six DIMMs Eight DI
33. for the return recycling and recovery of WEEE Customer participation is important to minimize any potential effects of EEE on the environment and human health due to the potential presence of hazardous substances in EEE For proper collection and treatment contact your local Lenovo representative Particulate contamination 114 Attention Airborne particulates including metal flakes or particles and reactive gases acting alone or in combination with other environmental factors such as humidity or temperature might pose a risk to the server that is described in this document Risks that are posed by the presence of excessive particulate levels or concentrations of harmful gases include damage that might cause the server to malfunction or cease functioning altogether This specification sets forth limits for particulates and gases that are intended to avoid such damage The limits must not be viewed or used as definitive limits because numerous other factors such as temperature or moisture content of the air can influence the impact of particulates or environmental corrosives and gaseous contaminant transfer In the absence of specific limits that are set forth in this document you must implement practices that maintain particulate and gas levels that are consistent with the protection of human health and safety If Lenovo determines that the levels of particulates or gases in your environment have caused damage to the server Lenovo may
34. hard disk drive is operating correctly You might have to restart the server for the drive to be recognized If the amber hard disk drive status LED for a drive is lit continuously it indicates that the drive is faulty and must be replaced if the green hard disk drive activity LED is flashing this indicates that the drive is being accessed Note If the server is configured for RAID operation using a RAID controller you might have to reconfigure the disk arrays after you replace hard disk drives What to do next To work with another piece of hardware go to the appropriate section e To complete the installation go to Completing the parts replacement on page 67 e 67 Chapter 5 Installing removing or replacing hardware 37 Removing or installing the riser card assembly This section provides instructions on how to remove or install the riser card assembly Removing the riser card assembly Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product and Guidelines on page 19 To obtain a copy of the publications go to http www lenovo com support This section provides instructions on how to remove the riser card assembly with PCI card s installed To remove the riser card assembly do the following Note Use any docu
35. installing internal drives This section provides instructions on how to remove or install internal drives for the server See Specifications on page 8 for information about the types of internal drives that the server supports and other important information and see Front view on page 11 for the locations of the drive bays in the server When installing an internal drive be sure to consider the following information Make sure that you have all the cables and other equipment that is specified in the documentation that comes with the drive Select the drive bay in which you want to install the drive Check the instructions that come with the drive to see whether you have to set any switches or jumpers on the drive If you are installing a SAS device be sure to set the SAS ID for that device The EMI integrity and cooling of the server are protected by having all bays PCI slots and PCI Express slots covered or occupied When you install a drive PCI card or PCI Express card save the EMC shield and filler panel from the bay PCI card slot or PCI Express card slot in the event that you later remove the device Fora list of the supported hard disk drives for your server go to http www lenovo com thinkserver On the ThinkServer systems page click Products Options ThinkServer Hard Drives 26 Installation and User Guide Removing the optical drive Attention Do not open your server or attempt any re
36. mm 26 89 inches Maximum weight 30 kg 66 14 Ib when fully configured Optical drive Slim DVD RW Hard disk drive expansion bays depending on the model Up to eight 3 5 inch SATA or SAS hard disk drives Expansion slot One PCI Express x16 card slot on the system board for a riser card there are three PCI Express x8 card slots on the riser card Power supply 750 watt single power supply 750 watt redundant power supply Integrated functions Two single port Gb Ethernet controllers Six USB 2 0 connectors two front and four rear Two RJ 45 Ethernet connector One serial port One Video Graphics Array VGA monitor connector System fans Four system fans with automatic energy saving noise reduction technology Environment Air temperature Server on 10 C to 35 C 50 F to 95 F altitude 0 to 914 4 m 3 000 ft Server off 10 C to 43 C 50 F to 109 4 F maximum altitude 2 133 6 m 7 000 ft Shipping 40 C to 60 C 104 F to 140 F Humidity Server on up to 80 non condensing Server off up to 80 non condensing Shipping and storage up to 93 non condensing Particulate contamination Attention Airborne particulates and reactive gases acting alone or in combination with other environmental factors such as humidity or temperature might pose a risk to the server 8 Installation and User Guide Table 3 Features and specifications co
37. on the riser card assembly Then remove the screw on the side that secures the metal slot cover 5 Install the PCI card into the slot on the riser card assembly 9 Then install the screw to secure the PCI card in place H Figure 30 Installing a PCI card into the slot on the riser card assembly 6 Reinstall the riser card assembly into the card slot on the system board See Installing the riser card assembly on page 39 7 Connect any cables to the PCI card Tr What to do next To work with another piece of hardware go to the appropriate section e To complete the installation go to Completing the parts replacement on page 67 Chapter 5 Installing removing or replacing hardware 41 Removing a PCI card Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product and Guidelines on page 19 To obtain a copy of the publications go to http www lenovo com support This section provides instructions on how to remove a PCI card The PCI card is installed on the riser card assembly To remove a PCI card do the following Note Use any documentation that comes with the PCI card and follow those instructions in addition to the instructions in this section 1 Remove all media from the drives and turn off all att
38. settings in the operating system See the operating system help This step is not required if the operating system was installed using the ThinkServer EasyStartup program Install remote management applications the ThinkServer EasyManage pro Install applications Refer to the documentation that comes with the applications that you want to install 6 Installation and User Guide Chapter 3 Features and technologies What is included with your server The RD240 server package includes the server a power cord documentation the ThinkServer Documentation DVD and software media Features The RD240 server offers the following features and technologies Copyright Lenovo 2010 Microprocessor s The server supports up to two Intel Xeon dual core quad core or hex core microprocessors BIOS The server firmware defines a standard interface between the operating system platform firmware and external devices EasyStartup DVD The ThinkServer EasyStartup program guides you through the configuration of the hardware the RAID controller and the installation of the operating system and device drivers Integrated network support The server comes with two integrated single port Gigabit Ethernet controllers and each supports connection to a 10 Mbps 100 Mbps or 1000 Mbps network For more information see Configuring the Gigabit Ethernet controller on Large data storage capacity a
39. sure that The server is turned on If there is no power to the server see Power The monitor cables are connected correctly The monitor is turned on and the brightness and contrast controls are adjusted correctly No POST errors are generated when the server is turned on Make sure that the correct server is controlling the monitor if applicable See Solving undetermined problems on page 102 The monitor has screen jitter or the screen image is wavy unreadable rolling or distorted If the monitor self tests show that the monitor is working correctly consider the location of the monitor Magnetic fields around other devices such as transformers appliances fluorescent lights and other monitors can cause screen jitter or wavy unreadable rolling or distorted screen images If this happens turn off the monitor Attention Moving a color monitor while it is turned on might cause screen discoloration Move the device and the monitor at least 305 mm 12 inches apart and turn on the monitor To prevent diskette drive read write errors make sure that the distance between the monitor and any external diskette drive is at least 76 mm 3 inches Reseat the monitor Replace the following components one at a time in the order shown restarting the server each time a Monitor b Trained service technician only System board Chapter 7 Troubleshooting 97 Follow the suggested
40. the instruction or situation in which damage could occur Caution These statements indicate situations that can be potentially hazardous to you A caution statement is placed just before the description of a potentially hazardous procedure step or situation Danger These statements indicate situations that can be potentially lethal or extremely hazardous to you A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation Related documentation 2 The Lenovo ThinkServer Documentation DVD which comes with your server contains documentation for the server in Portable Document Format PDF To view the documentation on the ThinkServer Documentation DVD you need to have the Adobe Reader 5 0 program or later installed or the xpdf which comes with Linux operating systems The following table provides information about the general descriptions of the various documentation provided with your server and how to obtain all the documentation Table 1 Related documentation for the server Documentation Description Location Hardware Maintenance Manual This document provides diagnostic information parts listing replacement procedures for all CRUS and replacement procedures for other field replaceable units FRUs replaced by trained service personnel This document is in English and posted on the Lenovo Support Web site at http
41. this in your specific situation place the static protective package of the new part on a smooth level surface and then place the new part on the static protective package Do not place the part on the server cover or other metal surface Take additional care when handling devices during cold weather Heating reduces indoor humidity and increases static electricity Working inside the server with the power on Attention Static electricity that is released to internal server components when the server is turned on might cause the server to halt which might result in the loss of data To avoid this potential problem always use an electrostatic discharge wrist strap or other grounding system when you work inside the server with the power on The server supports hot swap devices and is designed to operate safely while it is turned on and the cover is removed Follow these guidelines when you work inside the server with the power on Avoid wearing loose fitting clothing on your forearms Button long sleeved shirts before working inside the server do not wear cuff links while you are working inside the server Do not allow your necktie or scarf to hang inside the server Remove jewelry such as bracelets necklaces rings and loose fitting wrist watches Remove items from your shirt pocket such as pens and pencils These items might fall into the server as you lean over it Avoid dropping any metallic objects i
42. which they are listed in the Action column until the problem is solved See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action The SERVER emits a continuous 4 Make sure that the server supports all the microprocessors and that the E n d ue microprocessors match in speed and cache size indicating that the startu on 5 iid 2 Trained service technician only Reseat microprocessor 1 boot microprocessor is not working correctly 3 Trained service technician only If there is no indication of which microprocessor has failed isolate the error by testing with one microprocessor at a time 4 Replace the following components one at a time in the order shown restarting the server each time a Trained service technician only Microprocessor 2 b VRM 2 c Trained service technician only System board 5 Trained service technician only If multiple error codes indicate a microprocessor error reverse the locations of two microprocessors to determine whether the error is associated with a microprocessor or with a microprocessor socket If the error is associated with a microprocessor replace the microprocessor If the error is associ
43. 12 Installation and User Guide ID button and LED E Ethernet 2 status LED H System status LED E Power button and LED Ethernet 1 status LED The following table describes the meaning of the LEDs on the front control panel Table 4 Front control panel LEDs LED State Color Description ID LED On Blue ID is on Off Off ID is off System Off Off System is normal status LED On Red Fan alarm Voltage alarm Temperature alarm Ethernet 1 Blinking Green LAN is active and data is being transferred eae TED On Green LAN is connected Off Off LAN is not connected Ethernet 2 Blinking Green LAN is active and data is being transferred eee TED On Green LAN is connected Off Off LAN is not connected Power status On Green Power is on BER Blinking Green The server power is under S1 mode Off Off Power is off Each hard disk drive also has two status LEDs Status LED 1 top indicates presence whether the drive is recognized by the system and Status LED 2 bottom indicates drive activity Table 5 Hard disk drive status LEDs for the onboard 1068E SAS RAID adapter and external 8708ELP SAS RAID adapter configurations Hard disk drive Hard disk drive Description status LED 1 status LED 2 Hard disk drive is not present Off Off Hard disk drive is present but is not active Off Green for SATA hard disk drives the status is Of
44. 2 kg 70 5 Ib gt 55 kg 121 2 Ib CAUTION Use safe practices when lifting Statement 5 AA CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source AA 2 7 mp m u Installation and User Guide Statement 8 AA CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Statement 11 A CAUTION The following label indicates sharp edges corners or joints nearby Niz N Statement 12 A CAUTION The following label indicates a hot surface nearby A Safety xi xii Statement 13 AA DANGER Overloading a branch circuit is potentially a fire hazard and a shock hazard under certain conditions To avoid these hazards ensure that your system electrical requirements do not exceed branch circuit protection requirements Refer to the information that is provided with your device for electrical specifications Statement 15 gt
45. 3 4 Installation and User Guide Chapter 2 Server setup roadmap Copyright Lenovo 2010 This chapter provides a general roadmap to guide you through setting up your server The server setup procedure varies depending on the configuration of the server when it was delivered In some cases the server is fully configured and you just need to connect the server to the network and an electrical outlet and then you can turn on the server In other cases the server needs to have hardware features installed requires hardware and firmware configuration and requires the operating system to be installed Table 2 Server setup roadmap Task Unpack Where to find the information Chapter 3 Features and technologies on page 7 Install hardware Chapter 5 Installing removing 5 hardware on Install the server in the rack Connect the Ethernet cable and power cord The Rack Installation Instructions manual is printed and also included on the ThinkSeroer Documentation DVD Rear view on page 11 Turn on the server to verify operation Turning on the server on page 67 Review the BIOS settings and customize as needed Configure RAID Check for firmware updates Install operating system and basic drivers Install any additional drivers needed for added features Refer to the instructions that came with the hardware option Configure Ethernet
46. Diagnostic LEDs on the font contiol panel Onboard debug digitron 67 67 68 68 69 71 uo 72 72 80 81 82 82 82 83 83 84 84 84 85 86 lt 87 87 88 88 88 91 91 91 92 92 93 93 95 96 97 98 499 100 100 101 101 101 102 103 103 iii Appendix A RAID battery card assembly 105 Specifications 105 Battery life and data r tention tme 105 Appendix B Getting help and technical assistance 107 Before you call 107 Using the documentation 107 Getting help and information from the World Wide Web 107 Calling io Berviee 108 Using other services 108 Purchasing additional services 109 Lenovo product service 109 Appendix C Notices 111 Trademarks 112 Important notes 112 Product recycling and disposal 113 Particulate contamination 114 Compliance with Republic of Turkey Directive on the Restriction of Hazardous Substances 115 iv Installation and User Guide Battery return program j 115 German Ordinance for Work gloss 116 Electronic emission notices 117 Federal Communications Commission FCC statement s 117 Industry Canada Class A emission compliance statement A 117 Avis de conformit l r glementation d Industrie Canada E 117 United Kingdom t l ccmsiunicabons safety requirement a MZ European Union EMC Directive conformanc
47. ID adapter Press Ctrl C to start Onboard 1068E SAS RAID controller Configuration Utilit program on page 84 LSI MegaRAID WebBIOS Configuration Utility ThinkServer 8708ELP SAS RAID adapter Press Ctrl H to start Refer to the MegaRAID SAS Software User Guide on the ThinkServer Documentation DVD that came with you server And you can find and install the MegaCLI program and the MegaRAID Storage Manager program in the ThinkServer EasyStartup DVD that came with your server Insert the DVD into the optical drive and the files are in the Tools And Utilities directory Chapter 6 Configuring the server 81 Using the ThinkServer EasyStartup program The ThinkServer EasyStartup DVD simplifies the process of configuring your RAID controllers and installing an operating system The program works in conjunction with your Windows or Linux operating system installation disc to automate the process of installing the operating systems and associated device drivers If you did not receive an ThinkServer EasyStartup DVD with your server you can download an image from the Lenovo Support Web site at The EasyStartup program has the following features Self booting DVD Easy to use language selectable interface Integrated help system Automatic hardware detection RAID configuration utility Device drivers provided based on the server model and detected devices Selectable par
48. MMs Note For the Channel Mirroring Mode it requires that you install the DIMMs in pair and the DIMM installation for Channel Mirroring Mode when two microprocessors CPUO and CPU1 are installed is shown below Follow this sequence rather than the sequence listed above if you want to use the Channel Mirroring Mode 1 Pair 1 install a DIMM on CPUO DIMM CHAO and then install a DIMM on CPUO DIMM CHBO 2 Pair 2 install a DIMM on CPU1 DIMM CHAO and then install a DIMM on CPU1 DIMM CHBO Installing a memory module Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product and Guidelines on page 19 To obtain a copy of the publications go to http www lenovo com support This section provides instructions on how to install a memory module To install a memory module do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 21 3 Locate the appropriate memory slot on the system board into which you will install the memory module To optimize system performance follow the related memory module in
49. N 55022 Dies ist eine Einrichtung der Klasse A Diese Einrichtung kann im Wohnbereich Funkst rungen verursachen in diesem Fall kann vom Betreiber verlangt werden angemessene Ma nahmen durchzuf hren und daf r aufzukommen Nach dem EMVG Ger te d rfen an Orten f r die sie nicht ausreichend entst rt sind nur mit besonderer Genehmigung des Bundesministers f r Post und Telekommunikation oder des Bundesamtes f r Post und Telekommunikation betrieben werden Die Genehmigung wird erteilt wenn keine elektromagnetischen St rungen zu erwarten sind Auszug aus dem EMVG Paragraph 3 Abs 4 Dieses Genehmigungsverfahren ist nach Paragraph 9 EMVG in Verbindung mit der entsprechenden Kostenverordnung Amtsblatt 14 93 kostenpflichtig Anmerkung Um die Einhaltung des EMVG sicherzustellen sind die Ger te wie in den Handb chern angegeben zu installieren und zu betreiben Japan Voluntary Control Council for Interference VCCI statement CORB TIAA MR RE C do COREA TIER F cuUREts amp EI oC2D65Ut4 c0x5 SI H8 RISE DU S WRERTSLIBRENSCEPSW ET VCCI A Lenovo procie service information for Taiwan a Lenovo EE n BRE REA S fay B8 Pe HRB AR a BRS a 88 23 23 RI AFIARFSEBERRBABR HT NEZ RS 0800 000 700 Taiwan Class A warning statement gt ST ie WERE gt AE People s Republic of China Class A warning statement A Ie AAR Fi EEEa p MAF 8E ARP JGCEEFBTHLD ERIE T ra SE SERE PASE EPR ALS n 1803536 gt um Ps
50. abled option means to disable the integrated Ethernet controller 2 LAN2 OP ROM Enabled Disabled Enable or disable the wake up from LAN 2 Note The settings in are the default settings in the Setup Utility program Table 23 Items under the Boot menu Item Sub item Option Description Boot Settings Quick Boot Disabled Enable or disable the Configuration Enabled quick boot feature Quiet Boot Enabled Enable or disable the Disabled feature to show OEM Logo during the POST AddOn ROM Force BIOS Set the AddOn ROM Display Mode Keep Current Display Mode Bootup Num Lock Off Set the Num Lock On LED state Boot Device Priority 1st Boot Device Boot device names 2nd Boot Device Boot device names Set the startup device sequence support at most five startup devices 78 Installation and User Guide Table 23 Items under the Boot menu continued Item Sub item Option Description Hard Disk Drives 1st Drive Based on the 2nd Drive installed hard disk drives CD DVD Drives 1st Drive Based on the installed optical drives Note The settings in are the default settings in the Setup Utility program Table 24 Items under the Security menu Item Description Change Supervisor Password Set or change the supervisor password The password can be any combination of up to 6 1 to 6 alphabetic and num
51. ached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 21 3 Disconnect any cables from the PCI card or any cables that impede access to the riser card assembly 4 Remove the riser card assembly together with the installed PCI card See Removing the riser card assembly on page 38 5 Remove the screw that secures the PCI card and then grasp the PCI card by its edges and remove it from the slot on the riser card assembly Figure 31 Removing the PCI card from the riser card assembly 6 If you are instructed to return the PCI card follow all packaging instructions and use any packaging materials that are supplied to you for shipping m What to do next To work with another piece of hardware go to the appropriate section e To complete the removal procedure go to Completing the parts replacement on page 67 42 Installation and User Guide Installing removing or replacing hardware devices This section provides instructions on how to install remove or replace hardware devices for your server You can maintain your server by replacing the failing hardware devices If you are replacing a hardware device perform the removal procedure and then perform the installation procedure for the hardware device that you want to replace Removin
52. actions in the order in which they are listed in the Action column until the problem is solved See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action Wrong characters appear on the 4 jf the wrong language is displayed update the server firmware with the Seel correct language see Updating the firmware on page 88 2 Reseat the monitor 3 Replace the following components one at a time in the order shown restarting the server each time a Monitor b Trained service technician only System board Optional device problems Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action A Lenovo optional device that 41 Make sure that was just installed does not The device is designed for the server For a list of the supported o
53. ained service technician only that step must be performed only by a trained service technician Symptom Action You suspect a software 1 To determine whether the problem is caused by the software make sure that problem The server has the minimum memory that is needed to use the software For memory requirements see the information that comes with the software If you have just installed an adapter or memory the server might have a memory address conflict The software is designed to operate on the server Other software works on the server The software works on another server 2 If you receive any error messages while you use the software see the information that comes with the software for a description of the messages and suggested solutions to the problem 3 Contact the software vendor 100 Installation and User Guide solved Universal Serial Bus USB port problems Follow the suggested actions in the order in which they are listed in the Action column until the problem is See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action A USB device does not work 1 Make sure that The correct USB
54. al Presence Detect SPD Error codes and messages to help you identify problems Generating error logs for the power on self test POST failures Hot swap SAS hard disk drives Integrated Ethernet controllers Intelligent Platform Management Interface IPMI 2 0 Power on self test POST Redundant Ethernet connection with failover capability requires an optional Ethernet card Standby voltage for system management features and monitoring e System error light emitting diode LED on the front panel Vital product data VPD including the serial number information and replacement part numbers stored in the nonvolatile memory for easier remote maintenance 10 Installation and User Guide Chapter 4 Locating parts controls LEDs and connectors This chapter provides information to help you locate your server parts controls light emitting diodes LEDs and connectors Front view shows the drives and parts on the front of the server m Figure 1 Front view of the server with eight hard disk drives and an optical drive Left handle of the chassis A Optical drive H 3
55. al outlets and disconnect all cables that are connected to the server Remove the server cover See Removing the server cover on page 21 3 Remove the microprocessor fan duct See Removing the microprocessor fan duct on page 51 4 Remove the heat sink See Removing the heat sink on page 60 Press down and push the small handle outward on the microprocessor socket to lift the handle to the open position N e Figure 47 Lifting the handle 6 Gently press the retainer of the microprocessor socket to open it Figure 48 Opening the retainer 7 Remove the protective cover from the microprocessor socket To avoid damaging the pins in the microprocessor socket do not touch the pins while removing the cover Chapter 5 Installing removing or replacing hardware 65 Figure 49 Removing the microprocessor socket cover 8 Remove the new microprocessor from the protective cover that protects the gold contacts on the bottom of the new microprocessor 9 Hold the new microprocessor by the edges and align the notches on it with the tabs BH in the microprocessor socket Then install the microprocessor into the socket Figure 50 Installing the microprocessor 66 Installation and User Guide What to do next To work with another piece of hardware go to the appropriate section e To complete the installation go to Completing the parts replacement Completing the parts replacem
56. and secure it in place by the four screws one on each side and two on the top of the optical drive that you have removed in step 4 M What to do next To work with another piece of hardware go to the appropriate section e To complete the installation go to Completing the parts replacement on Br 34 Installation and User Guide Removing a hot swap hard disk drive Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product and Guidelines on page 19 To obtain a copy of the publications go to http www lenovo com support This section provides instructions on how to remove a hot swap hard disk drive This section applies only to server models that have hot swap hard disk drives installed Attention To maintain proper system cooling do not operate the server for more than 10 minutes without either a drive or a filler panel installed in each drive bay To remove a hot swap hard disk drive do the following Note You do not have to turn off the server when removing a hot swap hard disk drive 1 Press the blue latch to open the hard disk drive tray El and rotate the handle of the hard disk drive tray assembly to the open position El Then grasp the handle and pull the hard disk drive tray assembly out of the bay Ell Fi
57. ans 56 Installation and User Guide DANGER A Hazardous moving parts Keep fingers and other body parts away To remove the system fans do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server Remove the server cover See Removing the server cover on page 21 Remove the microprocessor fan duct See Removing the microprocessor fan duct on page 51 Remove the riser card assembly See Removing the riser card assembly on Disconnect the system fan cables from the system board See Figure 6 on page For each system fan press down and hold the buckle BY and then carefully lift the system fan straight up and out of the chassis H Note Note the system fan cables Remove the cables from any clip before removing the system fans Chapter 5 Installing removing or replacing hardware 57 Figure 42 Removing the system fans 7 If you are instructed to return the system fans follow all packaging instructions and use any packaging materials that are supplied to you for shipping r What to do next e To install new system fans see Installing the system fans To work with another piece of hardware go to the appropriate section Installing the system fans Attention Do not open your server or attempt any repai
58. are listed in the Action column until the problem is solved See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action A problem occurs only 1 Make sure that occasionally and is difficult to All cables and cords are connected securely to the rear of the server and diagnose attached devices When the server is turned on air is flowing from the fan grille If there is no airflow the fan is not working This can cause the server to overheat and shut down 2 Check the system event log see Event logs on page 103 3 See Solving undetermined problems on page 102 Keyboard mouse or pointing device problems Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action All or some keys on the 1 Make sure that keyboard do n
59. assword and clear the CMOS memory po m Check the LEDs on all the power supplies If the LEDs indicate that the power supplies are working correctly do the following 1 Turn off the server 2 Make sure that the server is cabled correctly 3 Remove or disconnect the following devices one at a time until you find the failure Turn on the server and reconfigure it each time Any external devices Surge suppressor device on the server Modem printer mouse and non Lenovo devices Each adapter Hard disk drives Installation and User Guide Memory modules the minimum configuration requirement is 1 GB DIMM per microprocessor 2 GB in a two microprocessor configuration The following minimum configuration is required for the server to start One microprocessor One 1 GB DIMM One power supply Power cord ServeRAID SAS adapter System board assembly Turn on the server If the problem remains suspect the following components in the following order a Power supply b Power supply cage c Memory d Microprocessor e System board If the problem is solved when you remove an adapter from the server but the problem recurs when you reinstall the same adapter suspect the adapter if the problem recurs when you replace the adapter with a different one suspect the system board or extender card If you suspect a networking problem and the server passes all the system tests suspect a network cabling problem that is ext
60. ated with a VRM replace the VRM If the error is associated with a microprocessor socket replace the system board 96 Installation and User Guide Monitor problems Some monitors have their own self tests If you suspect a problem with your monitor see the documentation that comes with the monitor for instructions for testing and adjusting the monitor Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action Testing the monitor Make sure that the monitor cables are firmly connected Try using a different monitor on the server or try using the monitor that is being tested on a different server Run the diagnostic programs If the monitor passes the diagnostic programs the problem might be a video device driver Trained service technician only Replace the system board The screen is blank If the server is attached to a KVM switch bypass the KVM switch to eliminate it as a possible cause of the problem connect the monitor cable directly to the correct connector on the rear of the server Make
61. ating parts controls LEDs and connectors Front view Rear view Front control panel Locating server components Locating parts on the system board Locating connectors on the backplane Chapter 5 Installing removing or replacing hardware Guidelines Basic guidelines System reliability guidelines Handling static sensitive devices Working inside the server with the power o on Removing the server cover Installing removing or dE optional hardware devices HE Installing or removing a memory module Removing or installing internal drives Removing or installing the riser card assembly Installing or removing a PCI card Installing removing or replacing hardware devices Removing or installing the system board battery Removing or installing the 8708ELP RAID controller Removing or installing the Ethernet card Removing or installing the microprocessor fan duct Removing or installing ihe power supply Removing or installing the system fans Removing or installing the heat sink Removing or installing the microprocessor Completing the parts replacement Installing the server cover Copyright Lenovo 2010 lt Dear c vo o o o0 wd N 11 E H 12 14 18 17 19 10 9 20 20 21 21 22 22 26 38 40 43 43 45 49 ol 58 56 60 63 67 67 Connecting the cables Turning on the server Upda
62. ble the Turbo Enabled Mode technology Intel C STATE tech Disabled Enable or disable the Enabled C STATE technology C3 State Disabled Set the microprocessor C3 ACPI C2 state mode ACPI C3 C6 State Disabled Enable or disable the C6 Enabled state of the microprocessor C State package limit setting Auto Set the C state package limit C1 C3 C6 C7 C1 Auto Demotion Disabled Enable or disable the C1 Enabled State Demotion of the microprocessor C3 Auto Demotion Disabled Enable or disable the C3 Enabled State Demotion of the microprocessor 74 Installation and User Guide Table 14 Submenus under the CPU Configuration continued Item Option Description ACPI T State Disabled Enable or disable the Enabled microprocessor throttling in ACPI Notes 1 The settings in are the default settings in the Setup Utility program 2 The above options might vary depending on the type of the installed microprocessor Table 15 Submenus under the Mass Storage Controller Configuration Item Option Description SATA Configuration Disabled Enable or disable the Enabled integrated SATA controller Configure SATA as IDE To select the hard disk drive RAID mode If this option is set to IDE all the SATA connectors will be configured as stand alone SATA connectors Notes 1 The settings in are the default settings in the Setup Utility program 2 The SATA Confi
63. condition provision of repair or replacement of servers or parts on implementation of appropriate remedial measures to mitigate such environmental contamination Implementation of such remedial measures is a customer responsibility Table 31 Limits for particulates and gases Contaminant Limits Particulate The room air must be continuously filtered with 40 atmospheric dust spot efficiency MERV 9 according to ASHRAE Standard 52 2 Air that enters a data center must be filtered to 99 97 efficiency or greater using high efficiency particulate air HEPA filters that meet MIL STD 282 The deliquescent relative humidity of the particulate contamination must be more than 60 The room must be free of conductive contamination such as zinc whiskers Gaseous Copper Class G1 as per ANSI ISA 71 04 1985 Silver Corrosion rate of less than 300 in 30 days 1 ASHRAE 52 2 2008 Method of Testing General Ventilation Air Cleaning Devices for Removal Efficiency by Particle Size Atlanta American Society of Heating Refrigerating and Air Conditioning Engineers Inc The deliquescent relative humidity of particulate contamination is the relative humidity at which the dust absorbs enough water to become wet and promote ionic conduction ANSI ISA 71 04 1985 Environmental conditions for process measurement and control systems Airborne contaminants Instrument Society of America Research Triangle Park North Carolina
64. ctions on how to install the Ethernet card and how to install the Ethernet card driver on Windows operating systems To install the Ethernet card do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 21 3 Touch the static protective package that contains the Ethernet card to any unpainted surface on the outside of the server Then remove the Ethernet card from the package 4 See Installing a PCI card on page 41 and follow those instructions to install the Ethernet card Install the Ethernet card into the appropriate PCI card slot slot 2 or slot 3 on the riser card assembly the bottom or the middle slot when the riser card is installed on the system board m What to do next To work with another piece of hardware go to the appropriate section To complete the installation go to Completing the parts replacement on page 67 50 Installation and User Guide On Linux operating systems you do not need to install any device driver for the Ethernet card on Windows operating systems you need to install the device driver for the Ethernet card To install the device driver on Windows operating systems do the following 1 Save any open documents and exit all applications 2
65. d There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician To remove a power supply do the following 1 Press the tab of the power supply and pull the handle H to slide the power supply out of the server Figure 39 Removing the power supply 2 If you are instructed to return the power supply follow all packaging instructions and use any packaging materials that are supplied to you for shipping r What to do next e To install the power supply see Installing the power supply To work with another piece of hardware go to the appropriate section Installing the power supply Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product and Guidelines on page 19 To obtain a copy of the publications eo to http www lenovo com support This section provides instructions on how to install a power supply 54 Installation and User Guide When you install a power supply observe the following precautions DANGER A Hazardous moving parts Keep fingers and other body parts adway Statement 8 AA CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current
66. ding and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product and Guidelines on page 19 To obtain a copy of the publications go to http www lenovo com suppor This section provides instructions on how to remove a memory module To remove a memory module do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 21 3 Locate the memory slot with the memory module that you want to remove See Locating parts on the system board on page 15 for the locations of the memory slots Chapter 5 Installing removing or replacing hardware 25 4 Carefully open the retaining clips on each end of the memory slot and then grasp the memory module straight up by its edges Figure 11 Removing the memory module 5 If you are instructed to return the failing memory module follow all packaging instructions and use any packaging materials that are supplied to you for shipping m What to do next To work with another piece of hardware go to the appropriate section e To complete the removal procedure go to Completing the parts replacement on page 67 Removing or
67. diskette or CD image The BIOS ROM file is stored in flash on the system board The Ethernet firmware is stored in EEPROM on the Ethernet controller The integrated SAS controller firmware is stored in the ROM of SAS controller on the system board The SAS RAID card firmware is stored in ROM on the SAS RAID card The Ethernet firmware is downloadable at http www lenovo com support Using the EasyUpdate Firmware Updater program ThinkServer EasyUpdate Firmware Updater is a software application that enables you to maintain your system firmware up to date and helps you avoid unnecessary outages Firmware Updater updates the server system and adapter firmware To update your system do the following 1 Go to http www lenovo com support 2 Click Download amp Drivers gt ThinkServer and then follow the instructions on the Web page to download the ISO image for the EasyUpdate Firmware Updater program 3 Burn the ISO image to a disc 4 Set the optical drive as the first boot device and insert the disc into the optical drive The server will proceed directly to the User Interface Application s introductory screen 5 Read the messages and instructions displayed on the introductory screen Then click Next to proceed to the list of firmware updates available on the optical media 6 Click Apply to begin the updates click Cancel if you want to abort the updates and exit All updates will run to completion with each
68. displayed at the bottom of each screen Table 27 Items in the Adapter List window Item Description Adapter Detected SAS adapter 84 Installation and User Guide Table 27 Items in the Adapter List window continued Item Description PCI Bus The PCI bus number assigned for the adapter Dev Fnc The PCI Device Function assigned for the adapter FW Revision Indicates the current Firmware version Status Indicates that the adapter in the boot list is enabled or disabled Boot Order Indicates the boot sequence You can change the sequence by pressing or You can press Alt N to switch to the Global Properties window to set the properties of boot and interrupt Table 28 Items on the Global Properties window Item Description Pause When Boot Alert Displayed Indicates stop the boot or not when the alert occurs during the boot The current property can be changed by pressing or The option No indicates that you can continue to boot when the alert occurs The option Yes indicates that you can pause boot when the alert occurs and press any key to continue Boot Information Display Mode Defines how much BIOS information to be displayed during the boot The current property can be changed by pressing or Support Interrupt Indicates the supported interrupt mode Hook interrupt the Default is the default value which supports the boot from CD ROM in the floppy e
69. e statement 117 Germany Class A compliance statement 118 Japan Voluntary Control Council for Interference VCCI statement 119 Lenovo product service information for Taiwan 119 Taiwan Class A warning statement 119 People s Republic of China Class A warming statement Rog x 119 Korea Class A warning statement 120 Index 121 Safety Copyright Lenovo 2010 Before using this product be sure to read and understand the Safety Information on the ThinkServer Documentation DVD that comes with your product Any Glas tell sel B Gag giall Iba CHS Ui Antes de instalar este produto leia as Informac es de Seguranga CERCA ARI WI WITT Safety Information 2 18 Bh Up 4 9 2 RZ T FAN RARA 5 Prije instalacije ovog produkta obavezno pro itajte Sigurnosne Upute P ed instalac tohoto produktu si p e t te p ru ku bezpe nostn ch instrukc L s sikkerhedsforskrifterne f r du installerer dette produkt Lees voordat u dit product installeert eerst de veiligheidsvoorschriften Ennen kuin asennat t m n tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de s curit Vor der Installation dieses Produkts die Sicherheitshinweise lesen Mpv ykataotrjoete To mpoidv auto diaBdote tiq TANPOPOPIES aop kelac safety information T1120 mesi ns XIP 4T ISIN Wpnnw 397 A term k telep t se el tt olvassa el a Biztons gi el r sokat Prima d
70. e condition of the server The first two conditions generally do not require that you restart the server Chapter 7 Troubleshooting 103 Table 30 Methods for viewing event logs Condition Action The server is not hung and is connected to a network Use IPMItool to view the system event log The server is not hung and is not connected to a network Use IPMItool locally to view the system event log The server is hung You can restart the server and press Del to start the Setup Utility program and view the system event log System event log The system event log contains messages of three types Information Information messages do not require action they record significant system level events such as when the server is started Warning Warning messages do not require immediate action they indicate possible problems such as when the recommended maximum ambient temperature is exceeded Error Error messages might require action they indicate system errors such as when a fan is not detected Each message contains date and time information and it indicates the source of the message POST Diagnostic LEDs on the front control panel Identifying the diagnostic LEDs on the front control panel is a very important method for diagnosing server problems See Front control panel on page 12 for detailed information Onboard debug digitron The onboard debug digitron helps trai
71. en auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo bernimmt keine Verantwortung f r die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo ver ndert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes ber die elektromagnetische Vertraglichkeit von Betriebsmittein Dieses Produkt entspricht dem Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten Dies ist die Umsetzung der EU Richtlinie 2004 108 EG fr her 89 336 EWG in der Bundesrepublik Deutschland Zulassungsbescheinigung laut dem Deutschen Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten bzw der EMV EG Richtlinie 2004 108 EC fr her 89 336 EWG f r Ger te der Klasse A Dieses Ger t ist berechtigt in bereinstimmung mit dem Deutschen EMVG das EG Konformit tszeichen CE zu f hren Verantwortlich f r die Konformit tserkl rung nach Paragraf 5 des EMVG ist die Lenovo Deutschland GmbH Gropiusplatz 10 D 70563 Stuttgart Informationen in Hinsicht EMVG Paragraf 4 Abs 1 4 Das Ger t erf llt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A Installation and User Guide Nach der E
72. en it detected a problem or a memory bank might have been manually disabled 2 Check the POST event log for DIMM error messages If a DIMM was disabled by a systems management interrupt SMI replace the DIMM If a DIMM was disabled by the user or by POST run the Setup Utility program and enable the DIMM 3 Make sure that there is no memory mismatch when the server is at the minimum memory configuration 4 Add one pair of DIMMs at a time making sure that the DIMMs in each pair are matching 5 Reseat the DIMMs 6 Replace the DIMMs in step 5 one at a time in the order shown restarting the server each time Multiple rows of DIMMs in a 1 Reseat the DIMMs then restart the server branch are identified as failing 2 Replace the lowest numbered DIMMs with identical known good DIMMs then restart the server Repeat as necessary If the failures continue after all identified pairs are replaced go to step 4 Return the removed DIMMs one pair at a time to their original connectors restarting the server after each pair until a pair fails Replace each DIMM in the failed pair with an identical known good DIMM restarting the server after you reinstall each DIMM Replace the failed DIMM Repeat step 3 until you have tested all removed DIMMs Trained service technician only Replace the system board Chapter 7 Troubleshooting 95 Microprocessor problems Follow the suggested actions in the order in
73. ent This section provides instructions to help you complete the parts replacement and turn on your server To complete the parts replacement you must reinstall the server cover reconnect all the cables and for some devices run the Setup Utility program to do further setup Installing the server cover This section provides instructions on how to install the server cover Attention For proper cooling and airflow install the server cover before turning on the server Operating the server for extended periods of time more than 30 minutes with the cover removed might damage server components To install the server cover do the following 1 Make sure that all cables add on cards and other components are installed and seated correctly and that you have not left loose tools or parts inside the server Also make sure that all internal cables are correctly routed 2 Position the server cover on the chassis so that the rail guides on the bottom of the server cover engage the rails Then slide the server cover to the front of the server until it snaps into position and is closed Then tighten the thumbscrew to secure the server cover Note Although the server cover is secured by a thumbscrew for safety consideration be sure to use a tool for example a screw driver to tighten the thumbscrew and always make sure that the thumbscrew is securely installed Also do not over tighten the thumbscrew Connecting the cables Attent
74. eral 92 hard disk drive 92 intermittent 93 memory 95 microprocessor 96 monitor 97 mouse 93 optional devices 98 power 99 101 serial port 100 software 100 undetermined 102 USB port 101 R RAID controller removing 45 RAS features 9 rear view 11 redundant connection 7 related documentation 2 reliability 9 removing DIMM 25 Ethernet card 49 heat sink 60 hot swap drives 35 hot swap SAS or SATA drives 35 internal drives 26 memory module 25 microprocessor 63 microprocessor fan duct 51 optical drive 27 PCI card 42 power supply 53 RAID controller 45 riser card assembly 38 server cover 21 system board battery 43 riser card assembly installing 39 removing 38 S safety information Statement 13 xii Statement 15 xii SAS or SATA hot swap drives installing 36 removing 35 SAS SATA controller installing 46 serial port problems 100 serial port 12 server turn off 68 server continued turnon 67 server components 14 server configuration updating 71 server cover installing 67 removing 21 server cover reinstalling 67 server firmware BIOS 7 serviceability 9 Setup Utility program starting 72 using 71 Setup Utility program exiting 80 size 8 software problems 100 specifications 8 starting Setup Utility program 72 statements and notices 1 static sensitive devices handling 20 support Web site 107 system event log 104 system board connectors 15 16 locating parts 15 location 15 system board battery
75. erence to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Industry Canada Class A emission compliance statement This Class A digital apparatus complies with Canadian ICES 003 Avis de conformit la r glementation d Industrie Canada Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada United Kingdom telecommunications safety requirement Notice to Customers This apparatus is approved under approval number NS G 1234 J 100003 for indirect connection to public telecommunication systems in the United Kingdom European Union EMC Directive conformance statement ce This product is in conformity with
76. eric characters Change User Password Set or change the user password The password can be any combination of up to 6 1 to 6 alphabetic and numeric characters Note The settings in are the default settings in the Setup Utility program Table 25 Items under the Chipset menu Item Sub item Option Description CPU Bridge OPI Frequency Auto Standard transferring Configuration 4 800GT rate of the OPI bus 5 866GT 6 400GT OPI L0s and L1 Disabled Enable or disable the Enabled OPI L0s and L1 Memory Frequency Auto Set the frequency of Force DDR 800 Force DDR 1066 Force DDR 1333 the memory module Make sure that the mandatory memory frequency setting is less than the maximum frequency that the memory module can support Memory Mode Independent Channel Mirroring Lockstep Set the memory channel mode to improve reliability or efficiency South Bridge Configuration Restore on AC Power Loss Power Off Power On Last State If the power is recovered after outage the system will be at the state that you set under Restore on AC Power Loss Note The settings in are the default settings in the Setup Utility program Chapter 6 Configuring the server 79 Exiting the Setup Utility program After you finish viewing or changing settings press Esc to return to the Setup Utility program main menu You might have to press Esc several times
77. ernal to the server Event logs Error codes and messages are displayed in the following types of event logs POST event log This log contains the three most recent error codes and messages that were generated during the POST System event log This log contains all the POST and system management interrupt SMI events You can view the system event log through the Setup Utility program and through the as the IPMI event log The system event log is limited in size When it is full new entries will not overwrite existing entries therefore you must periodically save and then clear the system event log through the Setup Utility program When you are troubleshooting you might have to save and then clear the system event log to make the most recent events available for analysis Messages are listed on the left side of the screen and details about the selected message are displayed on the right side of the screen To move from one entry to the next use the Up Arrow and Down Arrow V keys Viewing event logs without restarting the server If the server is not hung methods are available for you to view one or more event logs without restarting the server If IPMItool is installed in the server you can use it to view the system event log Most recent versions of the Linux operating system come with a current version of IPMItool The following table describes the methods that you can use to view the event logs depending on th
78. error symptoms CD ROM drive DVD ROM drive 91 general 92 hard disk drive 92 intermittent 93 keyboard non USB 93 memory 95 microprocessor 96 monitor 97 mouse non USB 93 optional devices 98 pointing device non USB 93 power 99 serial port 100 software 100 USB port 101 Ethernet controller configuring 88 controller troubleshooting 101 high performance modes 88 integrated on system board 88 modes 88 Ethernet card installing 50 removing 49 Ethernet connector 12 Ethernet controller configuring 88 event logs 103 exiting Setup Utility program 80 expansion bays 8 F FCC Class A notice 117 features 8 features and technologies 7 firmware updating 88 front controls and indicators 11 G gaseous contamination 8 114 general problems 92 getting help 107 gigabit Ethernet controller configuring 88 gloss statement Germany 116 H hard disk drive problems 92 hard disk drives hot swap SAS or SATA installing 36 hot swap SAS or SATA removing 35 heat sink installing 61 removing 60 help getting 107 hot swap drives SAS or SATA installing 36 removing 35 humidity 8 important notices 1 installation order memory module 23 installation rules memory module 23 installing DIMM 24 Ethernet card 50 heat sink 61 hot swap drives 36 hot swap SAS or SATA drives 36 internal drives 26 memory module 24 microprocessor 64 microprocessor fan duct 52 optical drive 29 PCI card 41 power supply 54 riser card assembly 39
79. ess M to go back to the Create New Array window Select No under the RAID Disk column for the second hard disk drive Then press the Space key and a warning message will be displayed Press the Space key to go back to the Create New Array window Press C to create the array and select Save changes then exit this menu when prompted to save changes and exit After creating the array you can select RAID Properties in the Adapter Properties window and press Enter to access the SAS RAID configuration main window and view the array information Deleting the RAID 1 array This section provides instructions on how to delete a RAID array RAID 1 you have created using the LSI Configuration Utility program To delete a RAID array RAID 1 do the following 1 Select RAID Properties in the Adapter Properties window and press Enter to access the SAS RAID configuration main window and view the array information Select Manage Array in the View Array window Then the Manage Array window opens Select Delete Array in the Manage Array window and press Enter When the message for confirmation is displayed press Y The array is deleted Accessing the SAS Topology window This section provides instructions on how to access the SAS Topology window To access the SAS Topology window do the following 1 Select SAS Topology in the Adapter Properties window and press Enter The SAS Topology window opens Select Direct Attached Devices in t
80. et link status LED is lit when the Ethernet controller receives a link pulse from the hub If the LED is off there might be a defective connector or cable or a problem with the hub The Ethernet transmit receive activity LED is lit when the Ethernet controller sends or receives data over the Ethernet network If the Ethernet transmit receive activity LED is off make sure that the hub and network are operating and that the correct device drivers are installed Check the LAN activity LEDs on the rear of the server The LAN activity LED is lit when data is active on the Ethernet network If the LAN activity LED is off make sure that the hub and network are operating and that the correct device drivers are installed Check for operating system specific causes of the problem Make sure that the device drivers on the client and server are using the same protocol If the Ethernet controller still cannot connect to the network but the hardware appears to be working the network administrator must investigate other possible causes of the error Solving undetermined problems 102 If the diagnostic tests did not diagnose the failure or if the server is inoperative use the information in this section If you suspect that a software problem is causing failures continuous or Damaged data in CMOS memory or damaged firmware can cause undetermined problems To reset the CMOS data use the password switch 2 SW4 to override the power on p
81. f Hard disk drive is present and active Off Blinking green Server is in the process of locating the hard Blinking green Green disk drive Hard disk drive has failed Red Green RAID is rebuilding Blinking red Green The Ethernet 1 and Ethernet 2 connectors have two status LEDs that indicate the LAN connection and activity of the connection Chapter 4 Locating parts controls LEDs and connectors 13 Table 6 Ethernet LEDs LED State Color Description RJ 45 linkage activity left On Green 10 100 1000 Mb linked Blinking Green 10 100 1000 Mb activity Off Off No LAN connection RJ 45 speed right On Amber 1000 Mb linked and active On Green 100 Mb linked and active Off Off 10 Mb mode or no LAN connection Locating server components Figure 4 shows the locations of the major components in your server Figure 4 Server component locations System fans El Front control panel see Front control panel on page 12 H Riser card assembly Optical drive depending on the model Microprocessor and H 3 5 inch hard disk drive dummy bay heat sink 14 Installation and User Guide EJ Memory modules El Power supply assembly Locating parts on the system board E 3 5 inch hard disk drive Left handle of the chassis and Figure 6 on page 16 show the locations of the parts on the system board
82. f the server to install or replace hot swap fans redundant hot swap ac power supplies or hot plug USB devices However you must turn off the server before performing any steps that involve installing removing or replacing adapter cables or non hot swap optional devices or components After completing any installation removal or replacement procedure reinstall all safety shields guards labels and ground wires For a list of supported optional devices for the server go to http www lenovo com thinkserver When working inside the server you might find some tasks easier if you lay the server on its side reliability guidelines To help ensure proper cooling and system reliability make sure that you follow these guidelines Every drive bay has an internal drive installed or an Electro Magnetic Compatibility EMC shield installed If the server has redundant power every power supply bay has a power supply assembly installed Leave adequate space around the server to make sure that the server cooling system works well Properly route the cables For some options such as PCI cards follow the cabling instructions that come with the options Make sure that you replace a failing fan within 48 hours When replacing a hot swap drive install the new hot swap drive within two minutes of removal Do not remove any air duct or air baffles while the server is running Operating the server without the air duct or air baffles might
83. formance Disabled Enabled Adjacent Cache Line Prefetch Enable or disable the adjacent cache line prefetch This setting might impact system performance Chapter 6 Configuring the server 73 Table 14 Submenus under the CPU Configuration continued Item Option Description MPS and ACPI MADT ordering Legacy ordering Modern ordering Select the MPS and ACPI MADT ordering method Intel Virtualization Tech Disabled Enable or disable the Intel Enabled Virtualization Tech This technology can provide additional capacity for hardware computing If you set this feature to Enabled you have to turn off the server and disconnect the power cord from electrical outlet and then reconnect the power cord and turn on the server to make this feature take effect Execute Disable Bit Disabled Enabling the Execute Disable Capability Enabled Bit Capability can prevent the executive code of some malicious software from using the data page Intel HT Technology Enabled Enable or disable the Disabled hyper thread technology Whether your server supports this feature or not is depending on the type of the installed microprocessor Active Processor Cores All Enable or disable the 1 multi core processing 2 function Intel SpeedStep tech Disabled Enable or disable the Enabled SpeedStep technology Intel TurboMode tech Disabled Enable or disa
84. g or installing the system board battery This section provides instructions on how to remove or install the system board battery Removing the system board battery Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product and Guidelines on page 19 To obtain a copy of the publications go to http www lenovo com support This section provides instructions on how to remove the system board battery To remove the system board battery do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 21 3 Locate the battery on the system board See Locating parts on the system board on page 15 4 Remove the system board battery Figure 32 Removing the system board battery 5 Dispose of the battery as required by local ordinances or regulations m What to do next To install a new ru board battery see Installing the system board battery on page 44 To work with another piece of hardware go to the appropriate section Chapter 5 Installing removing or replacing hardware 43 I
85. grams network setup and configuration upgraded or extended hardware repair services and custom installations Service availability and service name might vary by country or region For more information about these services go to the Lenovo Web site at http www lenovo com Lenovo product service RE Lenovo mR EET fey 88 PS AB A 0 PRS m GS RI Blt fs 3 S SEE BCCSRT UE Z ARS A 0800 000 700 Appendix B Getting help and technical assistance 109 110 Installation and User Guide Appendix C Notices Copyright Lenovo 2010 Lenovo may not offer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009
86. guration item might not apply because your server came with an integrated SAS controller Table 16 Submenus under the SuperlO Configuration Item Option Description Serial Port1 Address Disabled Select the I O base address 3F8 IRO4 and interrupt for serial port 3E8 IRO4 1 2E8 IRQ3 Serial Port2 Address Disabled Select the I O base address 2F8 IRQ3 and interrupt for serial port 3E8 IRO4 2 2E8 IRQ3 Note The settings in are the default settings in the Setup Utility program Table 17 Submenus under the USB Configuration Item Option Description Legacy USB Support Disabled Enable or disable the support Enabled on legacy USB devices Auto USB 2 0 Controller Mode FullSpeed Select the USB speed HiSpeed Hotplug USB FDD Support Disabled Enable or disable the support Enabled on the hot swap USB Auto diskette drive Note The settings in are the default settings in the Setup Utility program For external USB devices the USB Mass Storage Device Configuration submenu is as below Chapter 6 Configuring the server 75 Table 17 Submenus under the USB Configuration continued Item Option Description Emulation Type Auto Select the type of the USB Floppy device Forced FDD Hard Disk CDROM Table 18 Submenus under the Hardware Health Configuration Item Option Description Items and options with BMC configuration Auto
87. gure 24 Removing the hard disk drive tray assembly 2 Remove the four retaining screws that secure the hard disk drive in the tray Then remove the hard disk drive 3 If you are instructed to return the removed hard disk drive follow all packaging instructions and use any packaging materials that are supplied to you for shipping m What to do next To work with another piece of hardware go to the appropriate section e To complete the removal procedure go to Completing the parts replacement on page 67 Chapter 5 Installing removing or replacing hardware 35 Installing a hot swap hard disk drive Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product and Guidelines on page 19 To obtain a copy of the publications go to http www lenovo com support This section provides instructions on how to install a hot swap hard disk drive This section applies only to server models that support hot swap hard disk drives Attention To maintain proper system cooling do not operate the server for more than 10 minutes without either a drive or a filler panel installed in each drive bay To install a hot swap hard disk drive do the following Notes 1 You do not have to turn off the server for the installation of a hot swap hard disk dr
88. hat comes with your server To obtain the most up to date information about the server and other Lenovo products go to http www lenovo com thinkserver Record information about the server in the following table You will need this information when you register the server with Lenovo Product name ThinkServer RD240 Machine type 1045 1046 1047 or 1048 Model number Serial number The model number and serial number are on the labels on the bottom of the server and on the front visible through the bezel Notices and statements in the document Copyright Lenovo 2010 The caution and danger statements that appear in this document are also in the multilingual Safety Information Each caution and danger statement in this document is labeled with a number This number is used to cross reference an English language caution or danger statement with translated versions of the caution or danger statement in the Safety Information See Related documentation for detailed information about how to get the various documentation for your server The following notices and statements are used in this document Note These notices provide important tips guidance or advice Important These notices provide information or advice that might help you avoid problems or inconvenient situations Attention These notices indicate potential damage to programs devices or data An attention notice is placed just before
89. he replacement battery 1 Hold the system board battery and position one side of the battery into its socket Then press the other side of the battery until it snaps into place ie T Figure 33 Installing the system board battery 2 Make sure that the battery clip holds the battery securely 44 Installation and User Guide Tr What to do next To work with another piece of hardware go to the appropriate section To complete the installation go to page 67 You need to use the Setup Utility program and reset the configuration such as the system date and time and passwords See Starting the Setup Utility program on page 72 for details Removing or installing the 8708ELP RAID controller This section provides instructions on how to remove or install the 8708ELP RAID controller Removing the RAID controller Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product and Guidelines on page 19 To obtain a copy of the publications eo to http www lenovo com support This section provides instructions on how to remove the ThinkServer 8708ELP SAS RAID adapter hereafter referred to as the RAID controller within this section The RAID controller is installed on the riser card To remove the RAID controller d
90. he SAS Topology window and press Enter to view the information Follow the instructions on the screen to perform other tasks The keys used to perform various tasks are displayed at the bottom of each screen Chapter 6 Configuring the server 87 Configuring the Gigabit Ethernet controller The Ethernet controllers are integrated on the system board They provides an interface for connecting to a 10 Mbps 100 Mbps or 1 Gbps network and provides full duplex FDX capability which enables simultaneous transmission and reception of data on the network If the Ethernet ports in the server supports auto negotiation the controllers detect the data transfer rate LOBASE T 100BASE TX or 1000BASE T and duplex mode full duplex or half duplex of the network and automatically operates at that rate and mode You do not have to set any jumpers or configure the controllers However you must install a device driver to enable the operating system to address the controllers Updating the firmware The firmware in the server is periodically updated and is available for download on the Lenovo Support Web site Go to http www lenovo com support to check for the latest level of firmware such as the BIOS ROM file BMC FW and RAID FW files When you replace a device in the server you might have to either update the server with the latest version of the firmware that is stored in memory on the device or restore the pre existing firmware from a
91. human health due to the potential presence of hazardous substances For proper collection and treatment go to http www lenovo com lenovo environment For California Perchlorate material special handling may apply See http www dtsc ca gov hazardouswaste perchlorate The foregoing notice is provided in accordance with California Code of Regulations Title 22 Division 4 5 Chapter 33 Best Management Practices for Perchlorate Materials This product part may include a lithium manganese dioxide battery which contains a perchlorate substance German Ordinance for Work gloss statement The product is not suitable for use with visual display work place devices according to clause 2 of the German Ordinance for Work with Visual Display Units 116 Installation and User Guide Das Produkt ist nicht fiir den Einsatz an Bildschirmarbeitsplatzen im Sinne 2 der Bildschirmarbeitsverordnung geeignet Electronic emission notices Federal Communications Commission FCC statement Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interf
92. hutdown before you turn off the server See your operating system documentation for information about shutting down the operating system Statement 5 AA CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 68 Installation and User Guide AA 2 7 mp eae 1 7 mp m The server can be turned off in any of the following ways e You can turn off the server from the operating system if your operating system supports this feature After an orderly shutdown of the operating system the server will turn off automatically You can press the power button to start an orderly shutdown of the operating system and turn off the server if your operating system supports this feature f the operating system stops functioning you can press and hold the power button for more than four seconds to turn off the server The server can be turned off by the Shutdown on LAN feature The integrated management module IMM can turn off the server as an automatic response to a critical system failure Connecting external devices If you install a supported optional adapter you can attach external devices to the server To attach an external device do the following No
93. i installare questo prodotto leggere le Informazioni sulla Sicurezza RMORBOM HERRE dE lt ESL ess SAoDI AO ta ASS SACHA Ipex na ce uHcTas npa oBoj NpOAYKT npouurajre uHbopManmjara 3a 6es6e mocr Les sikkerhetsinformasjonen Safety Information for du installerer dette produktet Przed zainstalowaniem tego produktu nale y zapozna sie z ksi k Informacje dotycz ce bezpiecze stwa Safety Information Antes de instalar este produto leia as Informa es sobre Seguran a llepen ycTaHoBKoN npogykTa npourure NHCTpYKUMN NO TexHnKe 6ea3oriacHocrTM Pred in tal ciou tohto zariadenia si pecitaje Bezpe nostn predpisy Pred namestitvijo tega proizvoda preberite Varnostne informacije Antes de instalar este producto lea la informaci n de seguridad L s s kerhetsinformationen innan du installerar den h r produkten Important Each caution and danger statement in this document is labeled with a number This number is used to cross reference an English language caution or danger statement with translated versions of the caution or danger statement in the Safety Information manual For example if a caution statement is labeled Statement 1 translations for that caution statement are in the Safety Information manual under Statement 1 Be sure to read and understand all caution and danger statements in this document before you perform the procedures Read and understand any additional safety information tha
94. information on a diskette or USB device as a response file for future installations on similarly configured Lenovo servers Start installation This task starts the actual installation process First the disk is prepared using the disk and partition information you specified Then you are prompted to insert the operating system disk and the operating system is installed using the information that you specified Onboard 1068E SAS RAID controller Configuration Utility program This section provides some basic instructions on how to configure the onboard SAS RAID for your RD240 server using the onboard 1068E SAS RAID controller Configuration Utility program Installing the SAS SGPIO cables The connectors J51 and J21 on the system board are for the SAS SGPIO cables You can connect the SGPIO port 1 4 of the mini SAS cables to the J51 connector and connect the SGPIO port 5 8 of the mini SAS cables to the J21 connector See Locating parts on the system board on page 15 Starting the Configuration Utility program During the POST when the message Press Ctrl C to start LSI Logic Configuration Utility is displayed press Ctrl C to enter the main menu for SAS settings Press Enter and the Adapter List window is displayed In this window you can view the controller list view the hard disk drive information and configure RAID When working with this program you must use the keyboard The keys used to perform various tasks are
95. ing latch of the slot to secure the riser card into the slot Figure 29 Installing the riser card assembly m What to do next To work with another piece of hardware go to the appropriate section e To complete the installation go to Completing the parts replacement on page 67 67 Installing or removing a PCI card This section provides instructions on how to install or remove a PCI card 40 Installation and User Guide Installing a PCI card Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product and Guidelines on page 19 To obtain a copy of the publications go to http www lenovo com support This section provides instructions on how to install a PCI card To install a PCI card do the following Note Use any documentation that comes with the PCI card and follow those instructions in addition to the instructions in this section 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 21 3 Remove the riser card assembly See Removing the riser card assembly on 4 Locate an appropriate PCI card slot
96. ing the mini SAS signal cable Port 0 3 B Port 4 7 a For one mini SAS signal cable connect one end to the port 0 3 on the RAID controller Then connect the other end to the mini SAS signal connector 1 on the backplane See Locating connectors on the backplane on page 17 b For the other SAS signal cable connect one end to the port 4 7 on the RAID controller Then connect the other end to the mini SAS signal connector 2 on the backplane See Locating connectors on the backplane on page 17 What to do next To work with another piece of hardware go to the appropriate section e To complete the installation go to Completing the parts replacement on page 67 Removing or installing the Ethernet card This section provides instructions on how to remove or install the Ethernet card Removing the Ethernet card Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product and Guidelines on page 19 To obtain a copy of the publications go to http www lenovo com support This section provides instructions on how to remove the Ethernet card The Ethernet card is installed on the riser card To remove the Ethernet card do the following Note Use any documentation that comes with the Ethernet card and follow those instructi
97. installing 44 removing 43 system fans installing 58 system reliability guidelines 20 system event log 103 T temperature 8 the POST eventlog 103 ThinkServer Documentation DVD 2 ThinkServer Web address 1 trademarks 112 troubleshooting tables 91 turn off server 68 turn on server 67 TUV gloss statement 116 U undetermined problems 102 United States electronic emission Class A notice 117 United States FCC Class A notice 117 Universal Serial Bus USB problems 101 updating server configuration 71 updating firmware 88 updating the server configuration 68 USB port problems 101 USB connector 12 using EasyStartup 82 onboard 1068E SAS RAID controller Configuration Utility program 84 passwords 80 Setup Utility program 71 V VGA monitor connector 12 video problems 97 video controller integrated specifications 8 viewing eventlogs 103 W Web site compatible options 23 Lenovo support 19 publication ordering 107 support 107 weight 8 working inside the server with the power on 21 Index 123 124 Installation and User Guide lenovo Printed in USA
98. ion To prevent damage to equipment connect the power cords last If the server cables and connector panel have color coded connectors match the color of the cable end with the color of the connector For example match a blue cable end with a blue panel connector a red cable end with a red connector and so on See Rear view on page 11 for an illustration of the I O connectors on the rear of the server Turning on the server When the server is connected to an ac power source but is not turned on the operating system does not run and all core logic except for the service processor the integrated management module is shut down however the server can Chapter 5 Installing removing or replacing hardware 67 respond to requests to the service processor such as a remote request to turn on the server The power on LED flashes to indicate that the server is connected to an ac power source but is not turned on Approximately five seconds after the server is connected to ac power one or more fans might start running to provide cooling while the server is connected to power and the power on button LED flashes quickly Approximately one to three minutes after the server is connected to ac power the power control button becomes active the power on LED flashes slowly and one or more fans might start running to provide cooling while the server is connected to power Then you can turn on the server by pressing the power button on the f
99. istribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operating environments may 111 vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment Trademarks Lenovo the Lenovo logo and ThinkServer are trademarks of Lenovo in the United States other countries or both Intel and Intel Xeon are trademarks of Intel Corporation in the United States other countries or both Microsoft and Windows are trademarks of the Microsoft group of companies Linux is a trademark of Linus Torvalds in the United States other countries or both Red Hat and all Red Hat based trademarks and logos are trademarks or registered trademarks of Red Hat Inc in the
100. ive 2 The cables come with the SATA hard disk drive option kit will not be used in this server 1 Press the blue latch to open the hard disk drive tray Fl and rotate the handle of the hard disk drive tray assembly to the open position El Then grasp the handle and pull the hard disk drive tray assembly out of the bay El Figure 25 Removing the hard disk drive tray assembly 2 Touch the static protective package that contains the hard disk drive to any unpainted metal surface on the server Then remove the hard disk drive from the package 3 Install the hard disk drive into the tray so that the screw holes in the hot swap hard disk drive are aligned with the corresponding holes in the drive tray El Then install the four screws to secure the hard disk drive in the tray B Note When you are installing a hard disk drive option you need to first remove the installed retention box from the tray and then install the hard disk drive into the tray 36 Installation and User Guide Figure 26 Installing the hard disk drive into the tray 4 Keep the handle on the hard disk drive tray assembly fully open slide the tray with the hard disk drive into the corresponding mounting point of the hot swap hard disk drive bay KW and then slightly press the handle to lock the tray into place El Figure 27 Installing the hard disk drive tray assembly 5 Check the hard disk drive status LEDs to make sure that the
101. ling of used batteries and accumulators as applicable throughout the European Union This label is applied to various batteries to indicate that the battery is not to be thrown away but rather reclaimed upon end of life per this Directive Les batteries ou emballages pour batteries sont tiquet s conform ment aux directives europ ennes 2006 66 EC norme relative aux batteries et accumulateurs en usage et aux batteries et accumulateurs us s Les directives d terminent la marche suivre en vigueue dans l Union Europ enne pour le retour et le recyclage des batteries et accumulateurs us s Cette tiquette est appliqu e sur diverses batteries pour indiquer que la batterie ne doit pas tre mise au rebut mais plut t r cup r e en fin de cycle de vie selon cette norme In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the return recycling and treatment of batteries and accumulators Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and
102. m information and identify the server You can also save one or more commands as a text file and run the file as a script RAID support The server supports an integrated 1068E SAS RAID controller and an add on SAS RAID card ThinkServer 8708ELP SAS RAID adapter which are required for you to use the hot swap SAS or SATA hard disk drives and to create the redundant array of independent disks RAID configurations Specifications The following information is a summary of the features and specifications of the server Depending on the server model some features might not be available or some specifications might not apply Table 3 Features and specifications Microprocessor s Supports up to two Intel Xeon dual core quad core or hex core microprocessors For the specific type and speed information about the microprocessor use program See list of the supported microprocessors for our server go to On the ThinkServer systems page click Products Options ThinkServer Processors Memory modules Minimum system memory 2 GB Maximum system memory 64 GB eight memory slots each with one 8 GB RDIMM installed Types ECC 1333 MHz DDR3 registered SDRAM DIMMs only Slots Eight dual inline memory module DIMM slots Supports 2 GB 4 GB and 8 GB RDIMMs Integrated graphics card 8 MB video memory Size Height 87 5 mm 3 45 inches Width 448 mm 17 64 inches Depth 683
103. m the server cover Figure 8 Removing the server cover To reinstall the server cover see Installing the server cover on page 67 Installing removing or replacing optional hardware devices This section provides instructions on how to install remove or replace optional hardware devices for your server You can expand the capabilities of your server by adding memory modules PCI cards or drives and maintain your server by replacing the failing optional hardware devices If you are replacing an optional hardware device perform the removal procedure and then perform the installation procedure for the optional hardware device that you want to replace Installing or removing a memory module This section provides instructions on how to install or remove a memory module For a list of the supported memory modules for your server go to 22 Installation and User Guide http www lenovo com thinkserver On the ThinkServer systems page click Products Options ThinkServer Memory Memory module installation rules Your server has eight memory slots for installing or replacing DDR3 SDRAM DIMMs that provide up to a maximum of 64 GB of system memory The following tables provide information about the memory module installation rules that you should consider when installing a memory module The X mark indicates the suggested memory slot s into which the memory module s should be installed in different situations The number
104. ment 2 A CAUTION When replacing the lithium battery use only Part Number 33F8354 or an equivalent type battery If your system has a module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations viii Installation and User Guide Statement 3 A CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure A DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam LN Class 1 Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Appareil A Laser de Classe 1 Safety ix x Statement 4 A 18 kg 39 7 Ib gt 3
105. mentation that comes with the riser card and follow those instructions in addition to the instructions in this section 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 21 3 Disconnect any cables from the PCI card or any cables that impede access to the riser card 4 Loosen the retaining screws on the front and rear of the riser card assembly Then remove the riser card assembly from the server Note If the riser card is secured in place by a retaining latch I press the retaining latch to release the riser card from the latch Then carefully pull the riser card assembly out of the slot If necessary alternate moving each side of the riser card a small and equal amount until it is completely removed from the slot 38 Installation and User Guide Figure 28 Removing the riser card assembly Tr What to do next To work with another piece of hardware go to the appropriate section e To complete the removal procedure go to Completing the parts replacement on page 67 Installing the riser card assembly Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation
106. mer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action The power control button does not work the server does not start Note The power control button will not function until 3 minutes after the server has been connected to ac power 1 Make sure that the power control button is working correctly a Disconnect the server power cords b Reconnect the power cords C Trained service technician only Reseat the operator information panel cables and then repeat steps lida If the server starts reseat the operator information panel If the problem remains replace the operator information panel 2 Make sure that The power cords are correctly connected to the server and to a working electrical outlet The type of memory that is installed is correct The DIMM is fully seated The LEDs on the power supply do not indicate a problem The microprocessors are installed in the correct sequence 3 Reseat the following components a DIMMs b Trained service technician only Power switch connector C Trained service technician only Power backplane 4 Replace the following components one at a time in the order shown restarting the server each time a DIMMs b Trained service technician only Power switch c
107. move the battery card assembly from your server place it in its original container c Check the appropriate support Web sites for the latest updates for your basic input output system BIOS code utility programs device drivers and other software applications Follow the instructions provided by your Service Provider to download and install updates d It is recommended that you replace the battery pack on the battery card assembly annually or after 500 recharging cycles whichever comes first e The temperature of the battery card assembly is generally 15 20 degrees higher than the ambient temperature during fast charge Therefore to complete fast charge cycle the ambient temperature should be less than 45 degrees If the ambient temperature exceeds 45 degrees the fast charge cycle will terminate prematurely thus preventing the battery card assembly from reaching a fully charged state Attention When attaching the battery card assembly to a PCI Express slot center the Phillips head screw driver to avoid damaging the screw head and do not over tighten the screws as you might damage the battery card assembly The battery in the battery card assembly must recharge for at least six hours during fast charge under normal operating conditions a Note the top view and the bottom view of the battery card assembly Figure 34 Bottom view J3 battery pack harness connector B J1 connector J2 board to board c
108. mulation mode Restore Defaults Restores the defaults Accessing the Adapter Properties window In the Adapter List window select C1068E and press Enter The Adapter Properties window for SAS1068E opens Table 29 Items in the Adapter Properties window for SAS1068E Item Description Adapter Detected SAS adapter PCI Slot The PCI slot number assigned for the adapter PCI Address Bus Dev The PCI Device Function assigned for the adapter MPT Firmware Revision Indicates the current Firmware version SAS Address Indicates the current SAS address Status Indicates that the adapter in the boot list is enabled or disabled Boot Order Indicates the boot sequence Chapter 6 Configuring the server 85 Table 29 Items in the Adapter Properties window for SAS1068E continued Item Description Boot Support Set the software controlling mode of the controller The Enabled BIOS amp OS means that the adapter is controlled by both the BIOS and the driver in the operating system The Enabled BIOS Only means that the adapter is controlled only by the BIOS instead of the driver in the operating system This option might not be supported by all the operation systems such as Windows operating systems The Enabled OS Only means that the adapter is controlled only by the operating system The Disabled means that the adapter is disabled RAID Properties Set the Host RAID See SAS RAID
109. n array while at least three hard disk drives are required and at most eight hard disk drives are required The volume is n 2 Create IS Volume create RAID 0 which supports two to eight hard disk drives The RAID 0 provides the non redundant disk array with maximum I O performance by reading and writing the hard disk drives at the same time With accessing to multiple hard disk drives at the same time RAID 0 reduces the time delay caused by the hard disk drive mechanical system It can improve the performance of read and write operation However due to the lack of the feature of the data redundancy if any of the hard disk drives in the array failed it will cause data loss 86 Installation and User Guide Creating or deleting the RAID 1 array This section uses RAID 1 as an example to guide you to create or delete SAS RAID using the LSI Configuration Utility program Creating the RAID 1 array This section provides instructions on how to create RAID 1 using the LSI Configuration Utility program To create RAID 1 do the following 1 In the SAS RAID setup main window select Create IM Volume and press Enter The Create New Array window opens Select No under the RAID Disk column for the first hard disk drive Then press the Space key When prompted select M to set the first hard disk drive as the primary hard disk drive Note If you want to set the first hard disk drive as the slave hard disk drive select D Pr
110. nd hot swap capability Some hot swap server models support eight 3 5 inch hot swap hard disk drives With the hot swap feature you can add remove or replace hard disk drives without turning off the server Large system memory capacity The server supports up to 64 GB of system memory The memory module supports error correcting code ECC for up to eight industry standard single rank or dual rank 1333 MHz DDR3 third generation double data rate registered synchronous dynamic random access memory SDRAM dual inline memory modules DIMMs High performance graphics controller The server comes with an onboard high performance graphics controller that supports high resolutions and includes many performance enhancing features for the operating system environment Redundant connection The two onboard network interface controllers NIC provide a failover capability to a redundant Ethernet connection If a problem occurs with the primary Ethernet connection all Ethernet traffic that is associated with the primary connection is automatically switched to the redundant NIC If the applicable device drivers are installed this switching occurs without data loss and without user intervention Intelligent Platform Management Interface IPMI 2 0 The command line interface provides direct access to server management functions through the IPMI 2 0 protocol Use the command line interface to issue commands to control the server power view syste
111. nd recycling of used appliances as applicable throughout the European Union This label is applied to various products to indicate that the product is not to be thrown away but rather reclaimed upon end of life per this Directive FE IDOT IK EU AESLU NYLI IENTOAABMENET Oa ITIL EU REICH ST 5 E EA TR RTE Lo mo WET epee iX EU HECHT 4 E B DERE U X Z vot T RED TV EF 207m HARA 7 eC SIE THEU d Ad4S3d52 bEm AM SCAT WC OW MICH oS CES Remarque Cette marque s applique uniquement aux pays de l Union Europ enne et la Norv ge L etiquette du systeme respecte la Directive europ enne 2002 96 EC en mati re de D chets des Equipements Electriques et Electroniques DEEE qui d termine les dispositions de retour et de recyclage applicables aux syst mes utilis s travers l Union europ enne Conform ment la directive ladite tiquette pr cise que le produit sur lequel elle est appos e ne doit pas tre jet mais tre r cup r en fin de vie Appendix C Notices 113 In accordance with the European WEEE Directive electrical and electronic equipment EEE is to be collected separately and to be reused recycled or recovered at end of life Users of EEE with the WEEE marking per Annex IV of the WEEE Directive as shown above must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to customers
112. ned service technicians to identify server problems When you turn on the server the onboard debug digitron will display debug code on the screen 104 Installation and User Guide Appendix A RAID battery card assembly Specifications Battery life and data retention time Copyright Lenovo 2010 The following table provides specifications of the RAID battery card assembly Battery technology LiON Battery operating temperature ambient Charge 10 45 C Discharge 10 60 C Humidity storage and operating 20 80 non condensing Battery storage temperature Depends on storage time as follows 30 days 0 50 C 30 90 days 0 40 C 90 days 0 30 C Battery voltage conditioning 37 V Fast charge rate 500 mAh Battery pack 1 cell Mechanical 3 595 inches X 2 055 inches Battery capacity 1350 mAh Charge circuitry card Yes Battery charge time 4 hours Cache memory size supported Refer to the ThinkServer 8708ELP SAS RAID adapter Memory bus speed Refer to the ThinkServer 8708ELP SAS RAID adapter Memory bus width Maximum 72 bit Error correcting capability ECC Not applicable Auxiliary power Yes This sections includes information about the battery life and data retention time It is recommended that you replace the battery pack on the battery card assembly once a year or after 500 recharging cycles whichever come
113. ng the Setup Utility program To start the Setup Utility program do the following 1 Approximately three minutes after the server is connected to a working electrical outlet the power button becomes active Turn on the server and the POST runs automatically You will then see the logo screen The POST is a set of tests and procedures that are performed each time you turn on your server 2 Press Del as soon as you see the logo screen The Setup Utility program opens If you have set an administrator password you must type the administrator password to access the full Setup Utility program menu If you do not type the correct administrator password a limited Setup Utility program menu is available Note You can also press TAB as soon as you see the logo screen to review the POST process and information 3 The Setup Utility program menu lists various items about the system configuration settings Select the settings to view or change When working with the Setup Utility program you must use the keyboard The keys used to perform various tasks are displayed at the bottom of each screen Note Use the default setting for any item you are not familiar with Do not change the value of unfamiliar items or items that are not mentioned in this manual to avoid any unexpected problems If you cannot turn on the server because of incorrect BIOS settings refer to Table 7 on page 16 and use the jumpers to clear CMOS and recover to the factory defa
114. nstalling the system board battery Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product and Guidelines on page 19 To obtain a copy of the publications go to http www lenovo com support This section provides instructions on how to install the system board battery Be sure to consider the following information when you replace the battery in the server You must replace the battery with a lithium battery of the same type from the same manufacturer After you replace the system board battery you must reconfigure the server and reset the system date and time To avoid possible danger read and follow the following safety statement Statement 2 A CAUTION When replacing the lithium battery use only Part Number 33F8354 or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble To install the system board battery do the following Note Follow any special handling and installation instructions that come with t
115. nstructions on how to set change or delete a password To set change or delete a password do the following 1 Start the Setup Utility program See Starting the Setup Utility program on 2 From the Setup Utility program main menu select Security gt Change Supervisor Password or Change User Password For information about the supervisor password and user password see Table 24 on page 79 3 Follow the instructions on the screen to set change or delete a password Note A password can be any combination of up to 6 1 to 6 alphabetic and numeric characters For more information see considerations 80 Installation and User Guide RAID controllers The following table lists the various utilities available to configure RAID controllers before an operating system is installed Table 26 RAID utilities RAID configuration Where to find more utility Description Location information EasyStartup RAID For use with all ThinkServer configuration utility factory supported RAID controllers Automatically detects hardware and lists all supported RAID configurations Configures one disk array per controller using all drives currently attached to the controller Created a RAID response file that can be used to configure RAID controllers on similarly configured Lenovo servers EasyStartup DVD ThinkServer program on page 82 LSI IR RAID Utility Onboard 1068E SAS RA
116. nsure that your RAID controller is correctly configured before you select an operating system to install Select operating system This task enables you to select the operating system that you will be installing Chapter 6 Configuring the server 83 Select disk This task enables you to select the disk where you want to install the operating system Note The disk that you select must be set as the boot disk in the BIOS Partitions options This task enables you to choose whether you want to repartition the selected drive or use an existing partition Partition settings This task enables you to choose the file system type and define the partition size Installation settings This task prompts you for user and system settings the operating system product key and the administrator password Network settings This task prompts you for domain and workgroup settings Ethernet controller type IP address settings DNS settings and WINS address settings Install applications This task enables you to run custom commands or scripts at the end of the installation process and install ThinkServer EasyManage software to help you manage your servers Install Windows components This task enables you to install optional Windows components such as IIS ASP NET and SNMP Confirm settings This task enables you to review all of the information you provided Save response file This task gives you the option of saving the
117. ntinued RAID adapters Electrical input Onboard 1068E SAS RAID adapter Input voltage aes 1 Power consumption and heat output ThinkServer 8708ELP SAS RAID adapter Low range vary depending on the number and Minimum 100 V ac type of optional features installed and Maximum 127 V ac the power management optional features in use Input frequency range 50 to 60 Hz 2 The sound levels were measured in controlled acoustical environments High range according to the procedures specified Minimum 200 V ac by the American National Standards Maximum 240 V ac Institute ANSI 12 10 and ISO 7779 and are reported in accordance with ISO 9296 Actual sound pressure levels in a given location might exceed the average values stated because of room reflections and other nearby noise sources The noise emission level stated is the declared upper limit sound power level in bels for a random sample of system Input frequency range 50 to 60 Hz 3 There is no keyboard connector or mouse connector on the server You can connect a USB keyboard and USB mouse to the server by using the USB connectors Software programs Lenovo provides software to help get your server up and running EasyStartup The ThinkServer EasyStartup program simplifies the process of configuring RAID and installing supported Microsoft Windows and Linux operating systems and device drivers on your server The EasyStartup program is p
118. nto the server such as paper clips hairpins and screws Removing the server cover Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product and Guidelines on page 19 To obtain a copy of the publications go to http www lenovo com suppor This section provides instructions on how to remove the server cover Attention For proper cooling and airflow install the server cover before turning on the server Operating the server for more than 30 minutes with the server cover removed might damage server components Chapter 5 Installing removing or replacing hardware 21 To remove the server cover do the following 1 Remove all media from the drives Then turn off all attached devices and the server Disconnect all power cords from electrical outlets Disconnect the power cord s Input Output I O cables and all other cables that are connected to the server Loosen the thumbscrew in the rear of the server cover Ell Then slide the server cover to the rear until you can lift it up to completely remove it from the chassis El Notes a The thumbscrew is securely installed and you need to use a tool for example a screw driver to loosen it b The thumbscrew is an integrated part of the server cover and it cannot be removed fro
119. o the following Notes 1 Use any documentation that comes with the RAID controller and follow those instructions in addition to the instructions in this section 2 When you disconnect the power source from the server you lose the ability to view the LEDs because the LEDs are not lit when the power source is removed Before you disconnect the power source make a note of which LEDs are lit including the LEDs that are lit on the front control panel 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 21 3 Press the tabs on both sides of the connector on the signal cable towards each other and remove the cable from the RAID controller 4 Disconnect any other cables from the RAID controller or any cables that impede access to the riser card 5 Remove the riser card together with the installed RAID controller See Removing the riser card assembly on page 38 6 Refer to Removing a PCI card on page 42 and follow those instructions to remove the RAID controller from the riser card Note Depending on your RAID controller if necessary remove the RAID battery from the RAID controller by removing the screws that secure the battery on the controller and disconnecting any cables Chapter 5 Installing removing o
120. onnector Chapter 5 Installing removing or replacing hardware 47 e 4 Figure 35 Top view Battery pack harness b Insert the battery pack harness connector as shown in Figure 35 into the 5 pin J3 battery pack harness connector as shown in Figure 34 on page 47 on the backside of the battery card assembly c With the front side up place the RAID controller on a flat clean static free surface d Hold the battery card assembly with the battery side up and the J2 board to board connector as shown in Figure 34 on page 47 lining the J7 BBU connector on the RAID controller as shown in e Carefully press the battery card assembly onto the RAID controller so that the two connectors are firmly joined Then secure the battery card assembly to the RAID controller with the three screws and the standoffs that come with the battery card assembly accessory kit up with Figure 36 Installing the battery card assembly 5 See Installing a PCI card on page 41 and follow those instructions to install the RAID controller 6 Connect the mini SAS signal cables to the RAID controller and the backplane by doing the following 48 Installation and User Guide Note Use the two 440 mm 17 32 inches mini SAS signal cables 1 ma U Figure 37 Connect
121. onnector C Trained service technician only Power backplane d Trained service technician only System board 5 If you just installed an optional device remove it and restart the server If the server now starts you might have installed more devices than the power supply supports 6 See Solving undetermined problems on page 102 The server does not turn off 1 Determine whether you are using an Advanced Configuration and Power Interface ACPI or a non ACPI operating system If you are using a non ACPI operating system do the following a Press Ctrl Alt Delete b Turn off the server by pressing the power control button for 5 seconds C Restart the server d If the server fails the POST and the power control button does not work disconnect the power cord for 20 seconds then reconnect the power cord and restart the server 2 If the problem remains or if you are using an ACPI aware operating system suspect the system board The server unexpectedly shuts down and the LEDs on the operator information panel are not lit See Solving undetermined problems on page 102 Chapter 7 Troubleshooting 99 Serial port problems Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units CRUs and which components are field
122. ons in addition to the instructions in this section 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server Chapter 5 Installing removing or replacing hardware 49 2 Remove the server cover See Removing the server cover on page 21 Disconnect any cables that impede access to the riser card Remove the riser card together with the installed Ethernet card Seel Removing the riser card assembly on page 38 5 Refer to Removing a PCI card on page 42 and follow those instructions to remove the Ethernet card from the riser card o0 6 If you are instructed to return the Ethernet card follow all packaging instructions and use any packaging materials that are supplied to you for shipping M What to do next To work with another piece of hardware go to the appropriate section e To complete the removal procedure go to Completing the parts replacement on page 67 Installing the Ethernet card Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product and Guidelines on page 19 To obtain a copy of the publications go to http www lenovo com support This section provides instru
123. ords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 21 3 Remove the microprocessor fan duct See Removing the microprocessor fan duct on page 51 4 Loosen the four screws that secure the heat sink and then carefully lift the heat sink out of the chassis 60 Installation and User Guide Figure 44 Removing the heat sink Screws H Air flow J The front of the chassis 5 If you are instructed to return the heat sink follow all packaging instructions and use any packaging materials that are supplied to you for shipping r What to do next e To install the heat sink see Installing the heat sink To work with another piece of hardware go to the appropriate section Installing the heat sink Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product and Guidelines on page 19 To obtain a copy of the publications eo to http www lenovo com support This section provides instructions on how to install the heat sink Chapter 5 Installing removing or replacing hardware 61 CAUTION AA The heat sink might be very hot Turn off the server and wait three to five minutes to let the server cool before removing the se
124. ormation on the ThinkServer Documentation DVD that comes with your product onal uae capes yi obtain a copy of the publications go to http www lenovo com support This section provides instructions on how to remove the microprocessor CAUTION AA The heat sink and microprocessor might be very hot Turn off the server and wait three to five minutes to let the server cool before removing the server cover To remove the microprocessor do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 21 3 Remove the microprocessor fan duct See Removing the microprocessor fan duct on page 51 4 Remove the heat sink See Removing the heat sink on page 60 5 Lift the small handle and open the retainer to access the microprocessor Then carefully lift the microprocessor straight up and out of the socket and place it on a static protective surface Note Touch only the edges of the microprocessor Chapter 5 Installing removing or replacing hardware 63 Figure 46 Removing the microprocessor 6 If you are instructed to return the microprocessor follow all packaging instructions and use any packaging materials that are supplied to you for shipping Tr What to do next
125. ot work The keyboard cable is securely connected The server and the monitor are turned on 2 The keyboard is compatible with the server Refer to the Web site at http www lenovo com thinkserver 3 If you are using a USB keyboard and it is connected to a USB hub disconnect the keyboard from the hub and connect it directly to the server 4 Replace the following components one at a time in the order shown restarting the server each time a Keyboard b Trained service technician only System board Chapter 7 Troubleshooting 93 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action The mouse or pointing device does not work 1 Make sure that The mouse or pointing device is compatible with the server Refer to the Web site at ipi wirilenovo com thinkserver The mouse or pointing device cable is securely connected to the server The mouse or pointing device device drivers are installed correctly The server and the monitor are turned on The mouse is enabled in the Setup U
126. ou need additional or updated device drivers or other software Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates To access these pages go to Ihttp www lenovo com support and follow the instructions Getting help and information from the World Wide Web On the World Wide Web the Lenovo Web site has up to date information about Lenovo systems optional devices services and support For general information about Lenovo products or to purchase Lenovo products go to http www lenovo com For support on Lenovo products go to http www lenovo com support Copyright Lenovo 2010 107 Calling for service During the warranty period you can get help and information by telephone through the Customer Support Center These services are available during the warranty period Problem determination Trained personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem Hardware repair If the problem is caused by hardware under warranty trained service personnel are available to provide the applicable level of service Engineering Change management There might be changes that are required after a product has been sold Lenovo or your reseller will make selected Engineering Changes ECs available that apply to your hardware These items are not covered
127. pair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product and Guidelines on page 19 To obtain a copy of the publications go to http www lenovo com support This section provides instructions on how to remove the optical drive To remove the optical drive do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 21 3 There is one screw on each side and two screws on the top Remove the four screws that secure the drive access panel 9 Slide the drive access panel back and lift it to remove it EM Figure 12 Removing the drive access panel 4 Disconnect the power cable and the signal cable from the rear of the optical drive 5 Remove the retaining screw on the rear bracket of the optical drive Chapter 5 Installing removing or replacing hardware 27 Figure 13 Removing the optical drive cage retaining screw 6 Slide out the optical drive cage with the optical drive Figure 14 Sliding out the optical drive cage with the optical drive 7 Remove the two retaining screws that secure the optical drive in the cage Then slide the optical drive out of the cage
128. processor fan duct over the heat sink s and insert the three plastic tabs on one side of the duct with the corresponding holes in the chassis Then carefully pivot the other side down to install the duct in place 52 Installation and User Guide What to do next To work with another piece of hardware go to the appropriate section To complete the installation go to Completing the parts replacement on Paseo 67 Removing or installing the power supply This section provides instructions on how to remove or install the power supply Removing the power supply Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product and Guidelines on page 19 To obtain a copy of the publications go to http www lenovo com support This section provides instructions on how to remove the power supply When you remove the power supply observe the following precautions DANGER A Hazardous moving parts Keep fingers and other body parts away Statement 8 AA Chapter 5 Installing removing or replacing hardware 53 CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attache
129. ptions for work your server go a TUUM A TET On the ThinkServer systems page click Products Options You followed the installation instructions that came with the device and the device is installed correctly You have not loosened any other installed devices or cables You updated the configuration information in the Setup Utility program Whenever memory or any other device is changed you must update the configuration 2 Reseat the device that you just installed 3 Replace the device that you just installed A Lenovo optional device that 4 Make sure that all of the hardware and cable connections for the device are used to work does not work mE now 2 If the device comes with test instructions use those instructions to test the device 3 If the failing device is an SCSI device make sure that The cables for all external SCSI devices are connected correctly The last device in each SCSI chain or the end of the SCSI cable is terminated correctly Any external SCSI device is turned on You must turn on an external SCSI device before you turn on the server 4 Reseat the failing device 5 Replace the failing device 98 Installation and User Guide Power problems Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the parts listing in the Hardware Maintenance Manual to determine which components are custo
130. r before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product and Guidelines on page 19 To obtain a copy of the publications go to http www lenovo com support This section provides instructions on how to install the system fans 58 Installation and User Guide DANGER A Hazardous moving parts Keep fingers and other body parts away To install the system fans do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server Remove the server cover See Removing the server cover on page 21 Remove the microprocessor fan duct See Removing the microprocessor fan duct on page 51 Remove the riser card assembly See Removing the riser card assembly on For each system fan slide it into the chassis from the top until it snaps into position Connect the system fan cables to the system board For system fan connectors on the system board see Figure 6 on page 16 gc M
131. r replacing hardware 45 7 If you are instructed to return the RAID controller follow all packaging instructions and use any packaging materials that are supplied to you for shipping m What to do next To work with another piece of hardware go to the appropriate section e To complete the removal procedure go to Completing the parts replacement on page 67 Installing the RAID controller Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product and Guidelines on page 19 To obtain a copy of the publications go to http www lenovo com support This section provides instructions on how to install the ThinkServer 8708ELP SAS RAID adapter hereafter referred to as the RAID controller within this section To install the RAID controller do the following Note Use any documentation that comes with the RAID controller and follow those instructions in addition to the instructions in this section 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 21 3 Touch the static protective package that contains the RAID cont
132. ram to configure the 8708ELP SAS RAID controller with RAID capabilities and the devices that are attached to it For information about using this program see the MegaRAID SAS Software User Guide on the ThinkServer Documentation DVD that came with you server The following table lists the different server configurations and the applications that are available for configuring and managing RAID arrays Table 10 Server configurations and applications for configuring and managing RAID arrays Server configuration RAID array configuration before operating system is installed RAID array management after operating system is installed Onboard 1068E SAS RAID adapter LSI IR RAID Utility press Ctrl C to start MegaRAID Storage Manager MSM ThinkServer 8708ELP SAS RAID adapter LSI MegaRAID WebBIOS Configuration Utility press Ctrl H to start MegaRAID Storage Manager MSM Using the Setup Utility program Copyright Lenovo 2010 Use the Setup Utility program to perform the following tasks View configuration information View and change assignments for devices and I O ports Set the date and time Set the startup characteristics of the server and the order of startup devices Set and change settings for advanced hardware features View set and change settings for power management features View and clear error logs Resolve configuration conflicts 71 Starti
133. ration Item Option Description Remote Access Disabled Enabled Enable or disable the serial port remote access Note The settings in are the default settings in the Setup Utility program Table 22 Items under the PCIPnP menu Item Option Description Clear NVRAM No If this option is set to Yes Yes that means to clear the Chapter 6 Configuring the server NVRAM information when the system starts up 77 Table 22 Items under the PCIPnP menu continued Item Option Description Boots Graphic Adapter Priority Auto Onboard VGA If this option is set to Auto the external graphics card will be enabled firstly If no external graphics card the integrated graphics controller is automatically enabled If this option is set to Onboard VGA only the integrated graphics card is enabled LANI Auto Enabled Disabled The Auto option means to automatically enable the integrated Ethernet controller 1 The Enabled option means to enable the integrated Ethernet controller 1 The Disabled option means to disable the integrated Ethernet controller 1 LAN1 OP ROM Enabled Disabled Enable or disable the wake up from LAN 1 LAN2 Auto Enabled Disabled The Auto option means to automatically enable the integrated Ethernet controller 2 The Enabled option means to enable the integrated Ethernet controller 2 The Dis
134. replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action The number of serial ports that 41 Make sure that are identified by the operating system is less than the number of installed serial ports Each port is assigned a unique address in the Setup Utility program and none of the serial ports is disabled The serial port adapter if one is present is seated correctly 2 Reseat the serial port adapter 3 Replace the serial port adapter A serial device does not work 4 Make sure that The device is compatible with the server The serial port is enabled and is assigned a unique address The device is connected to the correct connector 2 Reseat the following components a Failing serial device b Serial cable 3 Replace the following components one at a time in the order shown restarting the server each time a Failing serial device b Serial cable C Trained service technician only System board Software problems Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Tr
135. rking or a similar trained service technician problem has occurred Hard disk drive problems Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action Not all drives are recognized by Remove the drive that is indicated by the diagnostic tests then run the hard disk the hard disk drive diagnostic drive diagnostic tests again If the remaining drives are recognized replace the tests drive that you removed with a new one The server stops responding Remove the hard disk drive that was being tested when the server stopped during the hard disk drive responding and run the diagnostic test again If the hard disk drive diagnostic diagnostic test test runs successfully replace the drive that you removed with a new one A hard disk drive was not Reseat all hard disk drives and cables then run the hard disk drive diagnostic detected while the operating tests again system was being started 92 Installation and User Guide Intermittent problems Follow the suggested actions in the order in which they
136. roller to any unpainted surface on the outside of the server Then remove the RAID controller from the package 4 Depending on your RAID controller you might need to install a ThinkServer 8708ELP SAS RAID adapter battery hereafter referred to as the battery card assembly on the RAID controller The battery card assembly mounts directly to the RAID controller using a small board to board connector daughtercard To install the battery card assembly on the RAID controller do the following Notes a The battery card assembly protects the integrity of the cached data on the RAID controller by providing backup power up to 72 hours in the case of a complete ac power failure or a brief power outage It has built in functionality to charge the battery pack automatically and to communicate battery status information such as voltage temperature and current to your server It also provides an inexpensive alternative to using an uninterruptible power supply and a second level of fault tolerance when used in conjunction with an uninterruptible power supply For more information about the battery card assembly see Appendix A RAID battery card assembly on page 105 b The battery card assembly option kit contains a user guide the battery card assembly and three Phillips head screws Do not remove the battery card 46 Installation and User Guide assembly from the antistatic shipping container until you are ready to install it When you re
137. ront control panel See Front control Updating the server configuration When you turn on the server for the first time after you add or remove a device you might receive a message saying that the configuration has been changed The Setup Utility program starts automatically so that you can save the new configuration settings For more information see Chapter 6 Configuring the Some optional devices have device drivers that you must install For information about installing device drivers see the documentation that comes with each device The server comes with at least one microprocessor If more than one microprocessor is installed the server can operate as a symmetric multiprocessing SMP server You might have to upgrade the operating system to support SMP For more information see the operating system documentation If the server has an optional RAID controller and you have installed or removed a hard disk drive see the documentation that comes with the RAID controller for information about reconfiguring the disk arrays Turning off the server When you turn off the server and leave it connected to ac power the server can respond to requests to the service processor such as a remote request to turn on the server While the server remains connected to ac power one or more fans might continue to run To remove all power from the server you must disconnect it from the power source Some operating systems require an orderly s
138. rovided with your server on the ThinkServer EasyStartup DVD The DVD is self starting bootable The user guide for the EasyStartup program is on the DVD and can be accessed directly from the program interface For additional information see Using the ThinkServer EasyStartup program on page 82 EasyManage The ThinkServer EasyManage Agent enables this server to be managed by the centralized console of an EasyManage Core Server over the network The ThinkServer EasyManage Agent is supported on 32 bit and 64 bit Windows Red Hat and SUSE operating systems Reliability availability and serviceability Reliability availability and serviceability hereafter referred to as RAS are three important server design features The RAS features help you to ensure the integrity of the data stored on the server the availability of the server when you need it and the ease with which you can diagnose and correct problems The server has the following RAS features Advanced Configuration and Power Interface ACPI Advanced Desktop Management Interface DMI Chapter 3 Features and technologies 9 Automatic memory downsizing on error detection e Automatic restart on non maskable interrupt NMI Availability of microcode level Built in menu driven setup system configuration and RAID configuration Built in monitoring for fan temperature and voltage Cooling fans with speed sensing capability ECC DDR3 SDRAM with Seri
139. rver cover To install the heat sink do the following Note Make sure that you have already connected the front fans to the system board before you install the heat sink 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 21 3 Notice the orientation of the heat sink air flow and the V shaped cooling pipe The V shaped cooling pipe should always face the power supply assembly Then align the retaining screws on the heat sink with the corresponding holes in the system board Install the four screws following the numerical sequence as shown below ll to E to secure the heat sink on the system board Figure 45 Installing the heat sink Screws H Air flow J The front of the chassis 62 Installation and User Guide What to do next To work with another piece of hardware go to the appropriate section To complete the installation go to Completing the parts replacement on page 67 67 Removing or installing the microprocessor This section provides instructions on how to remove or install the microprocessor Removing the microprocessor Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Inf
140. s first The data retention time for the battery card assembly is as follows BBU name Data retention time ThinkServer 8708ELP SAS RAID Adapter Battery iBBU05 72 hours for 256 Mbytes using five 32Mx16 parts DDR2 double data rate two low power 72 hours for 256 Mbytes using three 64Mx16 parts DDR2 low power Note The data retention time varies according to the following 105 106 Installation and User Guide Capacity of the battery pack and the battery load Ambient temperature Age of the battery Numbers of discharge cycles the battery has been through DRAM dynamic random access memory size Appendix B Getting help and technical assistance If you need help service or technical assistance or just want more information about Lenovo products you will find a wide variety of sources available from Lenovo to assist you This section contains information about where to go for additional information about Lenovo and Lenovo products what to do if you experience a problem with your system and whom to call for service if it is necessary Before you call Before you call make sure that you have taken these steps to try to solve the problem yourself Check all cables to make sure that they are connected Check the power switches to make sure that the system and any optional devices are turned on Use the troubleshooting information in your system documentation and use the
141. s not working correctly Clean the DVD 2 Reseat the DVD drive 3 Replace the DVD drive Copyright Lenovo 2010 91 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action The DVD drive tray is not 1 working Make sure that the server is turned on 2 Insert the end of a straightened paper clip into the manual tray release opening 3 Reseat the DVD drive 4 Replace the DVD drive General problems Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action A cover lock is broken an LED If the part is a CRU replace it If the part is a FRU the part must be replaced by a is not wo
142. sed and the server is ready to function at optimal performance To download firmware updates for your server do the following 1 Go to http www lenovo com support 2 Click Download amp Drivers gt ThinkServer and then follow the instructions on the Web page to download firmware updates for your server Observe good housekeeping in the area where you are working Put removed covers and other parts in a safe place If you must turn on the server while the server cover is removed make sure that no one is near the server and that no tools or other objects have been left inside the server Do not attempt to lift an object that you think is too heavy for you If you have to lift a heavy object observe the following precautions Make sure that you can stand safely without slipping Distribute the weight of the object equally between your feet Use a slow lifting force Never move suddenly or twist when you lift a heavy object To avoid straining the muscles in your back lift by standing or by pushing up with your leg muscles Make sure that you have an adequate number of properly grounded electrical outlets for the server monitor and other devices Back up all important data before you make changes to drives 19 System Have a small flat blade screwdriver available To view the error LEDs on the system board and internal components leave the server connected to power You do not have to turn of
143. stallation rules and install the memory module into a memory slot starting with the memory module farthest from the microprocessor See Memory module installation rules on page 23 4 Open the retaining clips of the memory slot into which you want to install the memory module QW Figure 9 Opening the retaining clips of the memory slot 5 Touch the static protective package that contains the new memory module to any unpainted metal surface on the outside of the server Then remove the new memory module from the package 24 Installation and User Guide 6 Position the new memory module over the memory slot Make sure that the notch on the new memory module is aligned with the key H in the memory slot Then press the new memory module straight down into the memory slot until the retaining clips close and the new memory module snaps into position Note If there is a gap between the memory module and the retaining clips the memory module has not been correctly installed Open the retaining clips remove the memory module and then reinstall it into the slot Figure 10 Installing the memory module What to do next To work with another piece of hardware go to the appropriate section e To complete the installation go to Completing the parts replacement on page 67 e 67 Removing a memory module Attention Do not open your server or attempt any repair before rea
144. t comes with the server or an optional device before you install remove or replace the device vi Installation and User Guide Statement 1 AA DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product When possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To Connect To Disconnect 1 Turn everything OFF 1 Turn everything OFF 2 First attach all cables to devices 2 First remove power cords from outlet 3 Attach signal cables to connectors 3 Remove signal cables from connectors 4 Attach power cords to outlet 4 Remove all cables from devices 5 Turn device ON Safety Vii State
145. talian and Dutch Your ThinkServer EasyStartup DVD might be English only In this case the keyboard layout should be English 82 Installation and User Guide You will then see one or more reminders about configuring storage devices and then you will be presented with the Lenovo License Agreement Read the license agreement carefully You must agree with terms in order to continue After agreeing to the license agreement you will be given the following choices Continue to the main program interface Use a shortcut to install an operating system based a response file that you previously created using the EasyStartup program Use a shortcut to configure RAID controllers based on a RAID response file that you previously created using the EasyStartup program If you continue to the main program interface you will have the following selectable options Compatibility notes This selection provides information about the RAID controllers operating systems and server configurations supported by that version of the EasyStartup program User Guide This selection provides information about the features provided by that version of the EasyStartup program Hardware list This selection displays a list of hardware devices detected by the EasyStartup program Configure RAID This selection enables you to view the current RAID configuration for each installed RAID controller and make changes if needed Install operating system
146. te If you are attaching an external device see the documentation that comes with the device for information about cabling 1 Read and understand the Safety Information on the ThinkServer Documentation DVD that comes in your a and Guidelines on page 19 To obtain a li 2 Turn off the server and all attached devices 3 Follow the instructions that come with the device to prepare it for installation and to connect it to the server Chapter 5 Installing removing or replacing hardware 69 70 Installation and User Guide Chapter 6 Configuring the server Lenovo provides the following programs for you to configure your server Setup Utility program The Setup Utility program is part of the server firmware You can use the Setup Utility program to view your server configuration change the startup device sequence set the date and time and set passwords For information about using this program see Using the Setup Utility program Ethernet controller configuration For information about configuring the Ethernet controller see Configuring the Gigabit Ethernet controller on page 88 LSI onboard SAS controller Configuration Utility program Use the LSI onboard SAS controller Configuration Utility program to configure the onboard 1068E SAS RAID controller with RAID capabilities and the devices 8708ELP SAS RAID controller Configuration Utility program Use the 8708ELP SAS RAID controller Configuration Utility prog
147. the Advanced menu Item Description CPU Configuration Enter the submenu to see all the options See able 14 Mass Storage Controller Configuration Enter the submenu to see all the options See able 15 on page 75 SuperlO Configuration Enter the submenu to see all the options See able 16 on page 7 Ol USB Configuration Enter the submenu to see all the options See able 17 on page 75 Hardware Health Configuration Enter the submenu to see all the options See able 18 on page 7 Os IPMI 2 0 Configuration Enter the submenu to see all the options See able 19 on page 7 N Intel VT d Configuration Enter the submenu to see all the options See able 20 on page 7 N Remote Access Configuration Enter the submenu to see all the options See able 21 on page 7 N System Information View the system information including the machine type and model serial number asset tag and UUID Note Do not change any unfamiliar item value under the Advanced menu Table 14 Submenus under the CPU Configuration Item Option Description Disabled Enabled CIE Support Enable or disable the C1E function of the microprocessor This setting might impact system performance Disabled Enabled Hardware Prefetcher Enable or disable the prefetch function of the microprocessor This setting might impact system per
148. the protection requirements of EU Council Directive 2004 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product including the fitting of non Lenovo option cards Appendix C Notices 117 118 This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22 European Standard EN 55022 The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment Attention This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Germany Class A compliance statement Deutschsprachiger EU Hinweis Hinweis f r Ger te der Klasse A EU Richtlinie zur Elektromagnetischen Vertraglichkeit Dieses Produkt entspricht den Schutzanforderungen der EU Richtlinie 2004 108 EG fr her 89 336 EWG zur Angleichung der Rechtsvorschriften ber die elektromagnetische Vertr glichkeit in den EU Mitgliedsstaaten und h lt die Grenzwerte der EN 55022 Klasse A ein Um dieses sicherzustellen sind die Ger te wie in den Handb chern beschrieben zu installieren und zu betreiben Des Weiteren d rf
149. tility program 2 If you are using a USB mouse or pointing device and it is connected to a USB hub disconnect the mouse or pointing device from the hub and connect it directly to the server 3 Replace the following components one at a time in the order shown restarting the server each time a Mouse or pointing device b Trained service technician only System board 94 Installation and User Guide Memory problems Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units CRUs and which components are field replaceable units FRUs If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action The amount of system memory that is displayed is less than the amount of installed physical memoty ile Make sure that No error LEDs are lit on the operator information panel or on the DIMM Memory mirroring does not account for the discrepancy The memory modules are seated correctly You have installed the correct type of memory If you changed the memory you updated the memory configuration in the Setup Utility program All banks of memory are enabled The server might have automatically disabled a memory bank wh
150. ting the server configuration Turning off the server Connecting external devices Chapter 6 Configuring the server Using the Setup Utility program Starting the Setup Utility program Introduction of the BIOS items Using passwords RAID controllers Using the ThinkServer FasyStartup program Before you use the EasyStartup DVD Setup and configuration Configuring RAID Typical operating system installation Onboard 1068E SAS RAID controller Configuration Utility program Installing the SAS SGPIO cables a Starting the Configuration Utility program Accessing the Adapter Properties window SAS RAID settings Creating or deleting the RAID 1 array Accessing the SAS Topology window Configuring the Gigabit Ethernet controller Updating the firmware Using the EasyUpdate Firmware Updater program Installing the ThinkServert EasyManage program Chapter 7 Uen Troubleshooting tables DVD drive problems General problems Hard disk drive problems Intermittent problems Keyboard mouse or pointing devic problems Memory problems Microprocessor problems Monitor problems Optional device problems Power problems Serial port problems Software problems Universal Serial Bus USB port problems Solving power problems i Solving Ethernet controller problems Solving undetermined problems Event logs Viewing event logs veithout restarting the server 104 104 104 System event log
151. tional speed Note The settings in are the default settings in the Setup Utility program 76 Installation and User Guide Table 19 Submenus under the IPMI 2 0 Configuration Item Sub item Option Description View BMC System View the system Event Log event log Clear BMC System Delete the system Event Log event log Set LAN Set the IP address Configuration source IP address subnet mask and gateway address Set PEF PEF SUPPORT Disabled Enable or disable the Configuration Enabled PEF support BMC Watch Dog Disabled Disable or enable the Timer Action Reset System Power Down Power Cycle OS based dongle If enabled whenever any problems arising from the operation system such as the system halted the system management feature will take actions of Reset System Power Down or Power Cycle at the prompt of the dongle Timer BMC Alert LED and Off Turn on or turn off Beep On the BMC alert LED and beep FW key 0000000 Note The settings in are the default settings in the Setup Utility program Table 20 Submenu under the Intel VT d Configuration Item Option Description Intel VT d Disabled Enabled Enable or disable the virtualization technology for I O devices Note The settings in are the default settings in the Setup Utility program Table 21 Submenus under the Remote Access Configu
152. tition size and file system Support for multiple operating systems Installs the operating system and device drivers in an unattended mode to save time Creates a reuseable response file that can be used with similarly configured Lenovo servers to make future installations even faster Before you use the EasyStartup DVD Functionality and supported operating systems can vary with different versions of the EasyStartup program To learn more about the version you have do the following 1 Insert the ThinkServer EasyStartup DVD and restart the server 2 Advance to the Home screen 3 Click Compatability notes The compatability notes feature provides detailed information about the RAID controllers operating systems and server configurations supported by that version of the EasyStartup program 4 Click User Guide The User Guide provides an overview of the various functions provided by that version of the EasyStartup program Before using the EasyStartup program to install an operating system make sure any external storage devices and fiber channels are configured correctly Setup and configuration When you start the ThinkServer EasyStartup DVD you will be prompted for the following Select the language in which you want to view the program Select the language of the keyboard you will be using with the program Note The following language keyboards are supported English French German Spanish Japanese Turkish I
153. ult settings Introduction of the BIOS items The following tables list all the main menus and items in the Setup Utility program Some items might vary because of the BIOS updates Notes 1 Use the default setting for any item you are not familiar with Do not change the value of unfamiliar items or items that are not mentioned in this manual to avoid any unexpected problems If you cannot turn on the server because of incorrect BIOS settings refer to scie on pape Ie jand use the jumpers to clear CMOS and recover to the factory default settings 2 After updating the BIOS all the BIOS settings become the default settings of the updated BIOS version You need to check and reconfigure the BIOS settings for your specific needs Table 11 The Setup Utility program main menu Item Description Main Set the basic BIOS parameters Advanced Set the advanced BIOS parameters PCIPnP Set the PCI parameters Boot Set the boot parameters Security Set the security parameters Chipset Set the chipset Exit Exit the Setup Utility program 72 Installation and User Guide Table 12 Items under the Main menu Item Option Description AMIBIOS View the BIOS version and creation date information Processor View microprocessor information System Memory View memory capacity information System Time HH MM SS Set system time System Date MM DD YYYY Set system date Table 13 Items under
154. updater s 88 Installation and User Guide native user interface kept visible to the user When the User Interface Application regains control you will see the results screen Before distributing the firmware update to other servers ensure that your server can restart successfully without encountering hardware problems Installing the ThinkServer EasyManage program To install the ThinkServer EasyManage Agent you must already have a core server running the ThinkServer EasyManage Core Server program The ThinkServer EasyManage Agent must be installed from that core server Refer to the ThinkServer EasyManage Core Server documentation about Agent deployment for instructions on the various ways to deploy the ThinkServer EasyManage Agent to your new server Also the ThinkServer EasyStartup program provides an option to install the ThinkServer EasyManage Agent as part of the operating system installation process Chapter 6 Configuring the server 89 90 Installation and User Guide Chapter 7 Troubleshooting This chapter describes the diagnostic tools that are available to help you solve problems that might occur in the server If you cannot diagnose and correct a problem by using the information in this chapter see Appendix B Getting help and technical assistance on page 107 for more information Troubleshooting tables Use the troubleshooting tables to find solutions to problems that have identifiable symptoms
155. ve the following safety precautions Statement 3 A CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure A DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam LN Class 1 Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Appareil A Laser de Classe 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server Remove the server cover See Removing the server cover on page 21 There is one screw on each side and two screws on the top Remove the four screws that secure the drive access panel 9 Slide the drive access panel back and lift it to remove it El Figure 16 Removing the drive access panel 5 Remove the retaining screw on the rear bracket of the optical drive
156. www lenovo com Important Notices This document includes safety and legal notices that you are expected to read before using the server This document is printed out and provided in server packaging Rack Installation Instructions This document provides instructions on how to install your server in a rack The English version of this document is printed out and provided in the server packaging Additional languages are provided on the ThinkServer Documentation DVD and on the Lenovo Support Web site http www lenovo com Installation and User Guide Table 1 Related documentation for the server continued Documentation Description Location Read Me First Safety Information This document directs you to the ThinkServer Documentation DVD for complete warranty and support information This document includes translations of all safety statements used in the ThinkServer documentation This document is printed out and provided in server packaging Available on the ThinkServer Documentation DVD Warranty and Support Information This document includes the warranty statement and information about how to contact Lenovo Support Available on the ThinkServer Documentation DVD Note You can obtain all the documentation in PDF for your server from the Lenovo Support Web site at http www lenovo com support Chapter 1 General information

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