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INSTALLATION MANU AL - Performance Building Supply

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2. Settings Figure 1 Factory Supplied Air Handler Control Board HEAT ENABLE HUM OUT EAC JUMPER RELAY OUTPUT RELAY OUTPUT AIRFLOW CFM INDICATOR LED AIRFLOW AND COMFORT SETTING JUMPERS gt MODE JUMPER o KAKA HUM STAT JUMPER 00000008 E COM HUM MODE m 36C 35H Jumper Settings 42C 45H Jumper Settings Heat Heat SPARE JUMPER Delay Delay Cool Cool Adjust Adjust Hallowell TXV kit installation instructions 1 Ensure has not been exposed to atmospheric pressure for more than 15 minutes 2 Remove indoor coil inlet cover at the distributor body inlet Use back up wrench to prevent damage 3 Install the TXV to distributor using a back up wrench to prevent damage Tighten finger tight then turn nut turn more 4 Connect equalizer tube of TXV to 1 4 in equalizer fitting on vapor line Be sure to remove the Schrader valve located in the fitting on the coil 5 Install the indoor coil inlet tube Use back up wrench to prevent damage 6 Attach TXV bulb to horizontal section of suction line using bulb strap and insulate 7 Proceed with remainder of unit installation 8 Referto Air Handler installation manual for further installation of unit We Encourage T Professionalism 20 Technician 24 Certification EE Figure 2 Air Flow Chart For Air Handler x namin
3. 348 285 340 256 305 202 246 183 226 Note Both the COOL and ADJUST tap must be set for the cooling airflow Fanonly airflow 63 of high speed cooling Low speed cooling used only with two stage outdoor units Speed is preset to 65 of cooling speed When operating in both heat pump and electric heat models the airflow CFM will be whichever is greater Airflow indicator light LED2 flashes one for every 100 i e 12 Flashes is 1200 CFM Figure 3 Electric Heat Airflow Adjustment Taps For Factory Supplied Air Handler MODEL TAP SELECTIONS 36C HEAT We Encourage ANTERTE Professionalism 3 U ba Lis TED 5 T Through Technician ENERG Certification by NATE w C q311nd1no T 32NVN3LNIVIW 1 W3LSAS 1508334 1YNNYW PIANO OZA HOOQNI DILSOND VIG LAdLNO 6 8 9 Sv CL LM 1 00000900000 N qe 11 41 0 SdH INO q311nd1no 58 OM qai4ndino auvas 04300 3315009 031 114100 JAVA 5 3 q314ndino OOOO00000 OoOOOO000000 12345678 12 3456 7 8 9 10 Figure 4 Control Jumpers
4. 1381 204 147 gt 17 39 176 62 _260 106 428 122 512 136 596 1487 Css as zs no 39 178 262 87 346 106 122 514 136 148 a2 76 19 vis 40 264 27 sas 107 122 516 16 600 148 77 119 40 192 6a 266 350 107 123 ste 137 no 7s 20 120 ss 268 352 107 axe 123 520 137 gt 20 121 185 65 20 108 124 522 137 Pe oo fat m per e pu se pus pr e pn pae us o er 27 3 123 525 5 Certification y NATE Appendix D _ Outdoor Unit Mounting Figure 14 Outdoor Unit Mounting Slab Mounting 500000000000 Be sure drainage holes on base are not obstructed C 000000000009 Minimum of 12 10 15 depending on amount of average snow fall Solid mounting pad level to within 3 degrees Water drainage Wall Mounting 500000000000 sure drainage holes on base are not obstructed 000000000000 000000000009 Minimum of 12 Note ACHP 36C35H Unit weighs 350 1 5 159kg ACHP 42C46H Unit weighs 400 Ibs 181kg Be sure sure support is of sufficient
5. Hallowell Acadia Combined Heating and Cooling System iu 1 NTH 6 We Encourage Professionalism ENERGY STAR Through Technician Certification by NATE C MA OM REL Hallowell International 110 Hildreth Street Bangor 04401 t 207 990 5600 f 207 990 5602 info gotohallowell com www gotohallowell com TVANVW NOLLV TTV LLSNI Last Revised 2 28 2008 50 00394 C Quick Start Guide Notes This is intended as a quick reference for use dur ing setup of a Hallowell Acadia This is NOT to be considered a complete installation manual Prior to setup of a Hallowell Acadia it is necessary to read ALL of the included installation manual Quo TO INSTALLER THIS MANUAL SHOULD BE LEFT WITH THE EQUIPMENT USER Please Check as Completed AIR HANDLER LJ Install indoor air handler ensuring proper duct sealing insulation amp distribution Ensure appropriate electrical disconnect size is installed E install air filter Ensure condensate drain is installed properly Place thermostat in location where it will not be exposed to direct airflows from doors windows etc 4 Run 10 conductor minimum 18 AWG control wiring from thermostat to air handler and from air handler to outside con denser unit LJ Connect control wiring following color codes provided in the install manual Appendix B Disconnect leads from the tran
6. and mode changes This is a three stage lockout consisting of Keypad Lockout and Total lockout preventing any tem perature and or mode changes Keypad Lockout and P Partial lockout allowing temperature changes within the set temperature limits Temperature Limit Keypad Lockout Prevention of chang ing the set temperature limits 18 Keypad Lockout Combination This menu item is used to select the 3 digit key code to disable the keypad lockout and to turn the lockout On or Off Use the and keys to select your keypad lockout combination 000 is not a valid lockout combination When finished press to exit the menu The system mode key will remain active for 10 seconds allowing a mode change In the event the combination is lost press and hold the menu but ton for 20 seconds to unlock the thermostat 19 20 Fast Second Stage This should be set to FA Heat Cool ON When in run mode and with the Fast Heat FA Heat ON enabled if the Heat setpoint is manually raised by 3 F or more above the actual temperature the 274 stage shall energize immediately If FA Heat is Off the 2 stage will not energize until the setpoint is 1 F or more above the actual temperature for 10 minutes For FA Cool the operation is the same only for a cooling operation 21 Filter Replacement Run Time This provides a reminder to change the air handler filter as a func tion of indoor fan runtime This should be set to 725
7. LINN S3TGNVH NI AlddNs VAOt WOU SQV31 L23NNOOSIG 101221109 1055944410 415008 102 1 plouajos 1aziuouo23 1110559444107 10 2 3 07 Ue J00p1nO Le o T 5 T 8 We Encourage Professionalism Through Technici Certification by Appendix EE R410A Charging Charts Figure 11 Hallowell Acadia Line Chart Line set length in Initial charge of RA10A Line set length in Initial charge of RA10A feet feet 12165 1202 NE E 1 NE RN E 21 O NEN 20 21 22 23 24 25 26 27 28 29 30 Figure 12 Hallowell Acadia Charging Chart neg10 20 30 70 80 276 366psi 278 376psi 60 100 psi neg20 F neg 20 15 30 F 70 80 F 255 366psi 255 376psi 50 90 psi neg30 F Check subcooling in 2nd stage of heating operation only We Encourage ANTERTE Professionalism Lise ENERGY STAR www gotohallowell com 5 Through Technician Certification by NATE Figure 13 Pressure Temperature Chart RA10A C T incourage ofessiona isi D 1 N p echnician F sso F psio gt psa F esto F ese F ese ess 40 pe 2 124 42 192 7 26 9o 109 125 528 138 L
8. Lis Teo Through Technician ENERGY STAR Certification by NATE www gotohallowell com Cp HALLOWELL INTERNATIONAL Dealer Maintenance moved to gain access to the coil for thorough cleaning Do not attempt this yourself OUTDOOR COIL SEA COAST If your unit is located near the ocean special maintenance is required Ocean mist breeze carries salt which is cor rosive to most metals Although your new unit is made out of galvanized metal and is protected by top grade paint you should take the precaution of additional maintenance which consists of periodically washing the unit By washing all exposed surfaces and coil you will be adding additional life to your unit Please consult your installing contractor or service contact for proper intervals and procedures for your geographic area UNIT SUPPORT Your split system outdoor unit should be maintained at a level position If its support should shift or settle so that the unit is no longer level you should correct the condi tion Re level it promptly to assure water drains out of the unit If you notice that water or ice collects beneath the unit arrange for it to be drained away from the unit Heat pumps installed in snow belt areas should be elevated with support feet or a snow stand BEFORE YOU REQUEST A SERVICE CALL CHECK FOR THESE EASILY SOLVED PROBLEMS Check the indoor and outdoor disconnect switches Verify that circuit breakers are ON Check f
9. NEC to handle unit starting current Locate dis connect within sight from and readily accessible from unit per Section 440 14 of NEC The Acadia 42C46H requires 45A time delay fuses The Acadia 36C35H re quires 35A time delay fuses ROUTE GROUND AND POWER WIRES Remove access panel to gain access to unit wiring Extend wires from disconnect through power wiring hole provided and into unit control box Size wires per NEC Qo The unit cabinet must have an uninterrupted or unbroken ground to minimize personal injury if an electrical fault should occur The ground may consist of electrical wire or metal conduit when installed in accor dance with existing electrical codes C DANGER Failure to follow this warning can result in an electric shock fire or death CONNECT GROUND AND POWER WIRES Connect ground wire to ground connection in control box for safety Connect power wiring to indicated L1 and L2 connec tions using appropriately sized wire nuts For clarification see the line voltage drawing in FIG 6 Appendix B The 75VA transformer located in the outdoor unit is factory pre wired for a 240VAC input If the unit is being connected to supply voltages other than 240VAC consult the wiring diagram in Fig 6 Appendix B 4 WERTE We Encourage Professionalism US lt Lis Teo Through Technician ENERGY STAR Certification by NATE ROUTE CONTROL WIRING To route control wires to interior of heat p
10. POWER IS SUPPLIED FROM OUTSIDE CONDEN Proprietary Control SOR POWER SUPPLY eee 1 3 5 7 ORG RED WHT 000000000 240 208 Com 020000004 Blue HOT 24VA a Yellow L Red to White 208VAC g NEUTRAL Org to White 240VAC oal 75 VA POWER SUPPLY a LOCATED IN OUTSIDE CONDENSOR To Air Handler Blue goes to Thermostat We Encourage ANTERT EX ionalism V Through Technician Lis Ted EN Is Certification by NATE Figure 8 Air Handling Unit DISCONNECT RED AND BLACK LEADS FROM 40VA POWER SUPPLY INTERNAL TO AIR HANDLER UNIT Hallowell Air Handling Unit AVG 3XH21 40 VA POWER SUPPLY LOCATED IN AIR BLK fS c PNK gt ue t YEL 2 o 5 I ORG E x BRN XL n BRN BLK 1st Stage E Auxillary Heat Relay 2nd Stage Auxillary Heat Relay BLU WHT Figure 9 Thermostat To Air Handler Blue goes to Outdoor Unit x 1 9 z z d m gt amp 5 Field Jumper Installed RH RC C W2 WE Y1 Y2 X L G Heat Mode Indoor Fan 24 VAC 24 VAC 24 VAC 3rdStage Emergency Heatand Heatand CoolMode Fault Energized on Hot Heat Hot Cool Common Mode Cool Mode Cool Mode Emergency 1st Stage 1st Stage 2nd Stage Reversing or System Compressor Compressor Malfunction i Emergenc 2nd Stage Switch EE Energizes White Rodgers 90 Series Blue Universal T
11. below illustrates the cooling operating modes utilized as the outside air temperature varies and calls from the thermostat change System Cooling Modes Cooling call at Thermostat 1 Stage One call at thermostat 2 Stage Two call at thermostat Not available compressors for cooling should not be running at this point MODE TRANSITIONS When the thermostat calls for additional heating or cooling capacity Y1 to Y2 the Acadia requires that the new capacity call exist for a period of 3 minutes to ensure the compressors are not being cycled unnecessarily An anti short cycle lock out is also built into the system to ensure the system does not turn on and off too frequently causing unnecessary wear to the components During heating or cooling operation if it is necessary for the unit to switch from M1 to M2 or from M2 to M1 the compressor will shut off for a period of 2 minutes before coming online in the new mode of operation This is a delay that is engineered into the system to allow pressures to equalize and ensure the compressors start efficiently If the outdoor air temperature changes Bins the Acadia requires the air temperature to remain in the new Bin for a period of 5 minutes before potentially changing modes If the ther mostat reduces the call from Y2 to Y1 the system will also stage back allowing more continuous operation in the more efficient mode DEFROST MODE OPERATION The Hallowell Acadia is spec
12. for your heat pump system You should familiarize yourself with its proper operation and comfort settings Attempt ing to control the system by other means for instance switching the electrical supply power ON and OFF may cause damage to the unit You may find that you can maintain greater personal comfort by running the fan continuously Air pockets can form due to the structure of the house placement of registers etc These air pockets may be too cool or warm for your liking Continuous fan operation minimizes any temperature differences Also systems equipped with electronic or mechanical air cleaners and or humidifiers offer the added benefits of having the air continuously cleaned year round and humidified during the winter season Asystem equipped with a heat or energy recovery venti lator offers the advantage of exhausting stale air from the home and allowing fresh air in from the outdoors while minimizing heat loss TYPICAL SPLIT SYSTEM INSTALLATION Your heat pump will remove humidity from your home dur ing the cooling season After a few minutes of operation you should be able to see water trickle from the condensate drain of the indoor cooling coil Check this occasionally to be sure the drain system is not clogged Of course don t expect to see much drainage if you live in a very dry environment During the heating cycle air from your registers may seem cooler than you might first expect This is becaus
13. hours once a month unless otherwise recommended 22 Humidifier Pad Replacement Run Time This provides a reminder to change the humidifier pad if so equipped based on heating mode run time Turn the keypress beeper On or Off We Encourage Professionalism 3 4 7 7 b d brass Through Technician ENERGY Certification by NATE WWTERTE ly Appendix Wiring Diagrams Figure 6 Line Voltage L1 208 230 10 BLUE 16 White 10 BLUE 16 White 10 Yellow BOOSTER 36 Ere BCP 410 Red BOOSTER 10 Brown 10 Red 16 White 16 Black 16 Red 16 Brown 16 Black 16 Black 16 White 16 Orange SX XY 0000 L2 G wr ER W Lis TE www gotohallowell com N Pies ENERGY STAR Through Technician Certification by NATE Figure 7 Proprietary Control BRN Outdoor Fan Contactor Primary Compressor 1 Cylinder Contactor Primary Compressor 2 Cylinder ontactor Booster Compressor Contacto Economizer Solenoid Reversing Solenoid Coil RED YELLOW Interstage Temp Sensor Coil Temp Sensor BLK WHITE Outdoor Air Temp Senso J1 S MEN O x n S m S SPARE ITS CTS OATS NOTE DISCONNECT RED AND BLACK LEADS FROM 40VA POWER SUPPLY IN AIR HANDLER UNIT
14. modes of cooling Each mode of is assigned a level of capacity for the entire system Descriptions of these modes as well as the conditions under which each is selected are explained in this section The 4 modes of operation for the Acadia system are Single cylinder primary compressor Two cylinders primary compressor Primary and booster compressors 4 Primary and booster compressors with 1st stage auxiliary heat HEATING MODE OPERATION The appropriate system mode of operation for heating is determined by a combination of the Y1 and Y2 input calls from the thermostat and the outdoor air temperature ODT sensed by the outdoor unit The outdoor air temperature is broken into 7 temperature ranges called Bins labeled A through G These temperature Bins and subsequent system operations are assigned as follows System Heating Modes 1 Stage One call at thermostat 2 Stage Two call at thermostat 1 We Encourage Professionalism s c Through Technician STAR Certification by NATE COOLING MODE OPERATION The appropriate system mode of operation for cooling is de termined by the level of demand from the thermostat Y1 and Y2 and the outdoor air temperature Cooling mode is limited to operation when the outdoor air temperature is above 50 F to ensure correct operation of all components in the system System operating modes are identical to those used in heat ing The table
15. strength 10 15 depending on amount of average snow fall www gotohallowell com 26 TD HALLOWELL Through Technician Certification by NATE We Encourage TERTE Professionalism E LS rug 4 U can S ENERGY STAR Lis TE Limited Warranty Hallowell Acadia Heat E P5 for Residential Use FOR THE RECORD Record the model product and serial numbers of your new equipment in the spaces provided on the last page of this manual This information along with the other ready refer ence facts requested will be necessary should you ever require information or service INSTALLATION DATA Date Installed Dealer Name Address City State Zip Telephone SPLIT SYSTEM Outdoor Unit Product No Model No Serial No Indoor Unit or Coil Product No Model No Serial No This limited warranty is offered for a period of 5 YEARS by Hallowell Interna tional to the original purchaser and to any owner thereafter of the property to which the Hallowell Acadia is originally manufactured This limited warranty applies to Hallowell International products which are installed purchased and maintained for use within the United States and Canada only This limited warranty is valid only for residential use of the Hallowell Acadia and is not ap plicable when used for a commercial application without written authorization A commerci
16. to return in heating season and double check charge amount for optimal efficiency HEATING CHECK CHARGE PROCEDURE 1 Operate unit a minimum of 30 minutes before checking charge 2 Measure liquid service valve pressure by attaching an ac curate R410A rated gauge to 3 8 service port 3 Measure liquid line temperature by attaching and insulat ing an accurate thermistor type or electronic thermometer to the liquid line near the outdoor coil 4 Referto charging table for required sub cooling tempera tures 5 Toobtain required sub cooling temperature at a specific liquid line pressure add refrigerant if liquid line tem perature is higher than indicated or reclaim refrigerant if temperature is lower WWTERTE lb We Encourage Professionalism 29 a 5 by NATE Qo For every 1 Ib of additional refrigerant added allow a minimum of 30 minutes for the system to settle before taking another sub cooling indication You must ensure that you will have a 2nd stage call on the thermostat Set the thermostat well above indoor air temp and open doors and windows if needed Sub cooling for Heating Mode to establish charge and Below 24 Use Amp Meter on Outdoor unit to 30 insure both compressors on 0 30 30 Use Amp Meter on Outdoor unit to 36 insure both compressors on 30 45 15 Use Amp Meter on Outdoor unit to 25 F insure only the Pri
17. 3 7 osi 51 228 78 312 99 a80 131 soa 32 51 2 78 3479 ses 116 482 131 566 144 so so e ras sz 232 7 316 100 200 se 144 22 e 15 83 234 sis 100 a2 17 ase 122 570 144 27 62 104 33 152 sa 236 320 204 197 aes 12 572 144 1 oae es 1 5 1 sa 238 st 222 406 132 574 145 gt ION ce ui sz Cas 2a pu 107 35 158 56 242 2 326 102 494 578 145 23 12 ss 56 244 2 328 102 2 496 153 580 146 Fas 22 er 109 3 162 57 246 330 163 498 133 522 146 Las 20 6 164 58 248 32 103 e 120 500 1 sea 146 Lar e vi 37 166 59 250 334 102 are 120 502 154 586 146 as 27 168 59 252 336 104 120 so 1 ses 147 gt arn penus 1 254 ss 102 422 121 sos 13s s90 147 Cso 22 v2 61 256 85 105 424 12 sos 15 592 147 pas purus 1a 61 258 105 426
18. 5 minute timer between cooling cycles This lockout should be ON to help prevent compressor short cycling 11 Display Backlight When this option is turned ON the display backlight will remain illuminated continuously improving low light visibility When this option is turned OFF the display backlight will illuminate briefly after any keypress 12 Temperature Display Adjustment This option is used to adjust the displayed temperature to match your previous thermostat The range of adjustment is 4 higher or lower 13 Degree Readout Select the desired temperature readout or C 14 Beeper On Off 15 Heat Temperature Limit The highest allowable temperature for Heating mode may be changed here The allowable range for the Hallowell ACHP is 62 F to 80 F When this is active the temperature limit icon is displayed to the left of the setpoint temperature and if an attempt is made to adjust the setpoint above the limit the temperature limit icon will flash 16 Cool Temperature Limit The lowest allowable temperature for Cooling mode may be changed here The allowable range for the Hallowell ACHP is 65 Fto85 F When this is active the temperature limit icon is displayed to the left of the setpoint temperature and if an attempt is made to adjust the setpoint below the limit the temperature limit icon will flash 17 Keypad Lockout A keypad lockout is available to prevent undesired temperature
19. Air Handler Serial No Check the following items when they apply to this installation Dual Fuel Hydronic Other Check equipment for shipping damage Note Damages Locate and level unit on specified pad and snow legs See Instructions under install on a solid level mounting pad and clearance Elevate unit to ensure proper drainage and snow clearances Check for proper indoor TXV size TXV shipped with indoor unit must be used Check for proper duct sizing sealing and installation charge section Use superheat sub cooling charging procedure and appropri ate charging tables in installation instructions or on unit labels Check refrigerant connections for leaks Suction Pressure Outdoor Temperature F Discharge Pressure psig Indoor Temperature F Superheat at outdoor coil F Sub cooling at outdoor unit F Check factory tubing to ensure tubes are not rubbing against each other or any sheet metal Pay close attention to feeder tubes on both indoor and outdoor coils Ensure wire ties are tight Check factory wires and wire connections to ensure termina tions are secured properly See wiring label on unit for proper wiring identification Check wire routing to ensure wires are not in contact with sheet metal edges Check wire routing around fan motor to ensure wires will not come in contact with fan blades Check field wiring for proper support terminations a
20. Heat Pump if it is damaged while in possession of the purchaser damaged caused by unwarranted usage and or damaged from failure to correctly maintain the Hallowell All Climate Heat Pump as set forth in the Owner s Manual see Proper Maintenance section that is accompanied with the original purchase FAILURE TO INSTALL THE HALLOWELL ACADIA BY AN AUTHORIZED HALLOW ELL INTERNATIONAL SERVICE AGENT AND OR AS SPECIFIED IN THE OWNER S MANUAL WILL VOID THE TERMS OF THIS LIMITED WARRANTY HALLOWELL IN TERNATIONAL IS NOT RESPONSIBLE FOR ANY DAMAGE CAUSED BY IMPROPER INSTALLATION THIS LIMITED WARRANTY AND LIABILITY SET FORTH ARE IN LIEU OF ALL OTHER WARRANTIES AND LIABILITIES WHETHER IN CONTRACT OR IN NEGLIGENCE EXPRESS OR IMPLIED IN LAW OR IN FACT INCLUDING BUT NOT SPECIFICALLY LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR USE AND IN NO EVENT SHALL HALLOWELL INTERNATIONAL BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO ADDITIONAL UTILITY EXPENSES OR DAMAGES TO PROPERTY Some states do not allow limitations on how long an implied limited warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you This lim ited warranty gives you specific legal rights and you may also have other rights which will vary from state to state Hallowell International will not be held responsible in the even
21. TS Owners Manual Description of Operation Performing Routine Maintenance Regular Dealer Maintenance Troubleshooting Installation amp Start Up Instructions Step 1 Check Equipment and Job Site Step 2 Install Step 3 Clearance Requirements Step 4 Indoor Expansion Device Step 5 Piping Connections Step 6 Electrical Connections Step 7 Start Up Step 8 Check Charge w Step 9 Final Checks A Appendix A e Appendix C N 0 Throi woh oa Certificatioi Owners Manual EE The Acadia Recognize safety information symbols and words C DANGER Will identify serious hazards which will result in severe personal injury or death Will identify unsafe practices which would result in minor personal injury or product and property damage Onore is used to highlight suggestions which will re sult in enhanced installation reliability or operation IDENTIFYING YOUR SYSTEM Take the time to familiarize yourself with the type of system you have This knowledge will be of use in understanding the basic operation of your new heat pump The type of heat pump you have purchased is a split system mul
22. We Encourage Professionalism Through Technician Certification by Lis TE ENE I Figure 5 Thermostat Settings HP2 Selects appropriate control style 2 stage heat pump Indoor blower control furnace or thermostat Customer Preference 7 day 5 day plus weekend or no program PS Customer Preference Program setpoints during each day MS2 PS 4 COOL OFF HEAT AUTO COOL OFF HEAT EMER AUTO System switchover or operating mode with heating cool auto changeover or off E ON Pre stage heating cooling steps to reach de sired temp at given time L O F ON DAYS 7 comer reference 7 For Calsplayed ______ COOL 4 65 F or higher Cooling mode lower limit KEYPAD LOCKOUT L Keypad lockout function FA FA 9 5 KEYPAD LOCKOUT OFF Turn keypad lockout on off N ON FA HEAT O _____ Heat 2nd stage cycle rate FA COOL _____ Cool 2nd stage cycle rate CHANGE FILTER OFF ON 720 hours Indoor air filter change timer 25 1975 hours 25 hour steps CHANGE HUMIDIFIER OFF ON IF APPLICABLE Humidifier pad change timer 25 1975 hours 25 hour steps We Encourage ANTERTE Professionalism m 5 Through Technician Certification by NATE w GpHALLOWELL 1 Controlled System This control can be adapted for many use
23. al application is any use where the owner utilizes the product for other than personal family or single household purposes Applications other than of air to air residential heating and cooling are not allowed without specific written authorization from an officer at Hallowell International Failure to obtain this authorization before installation will void the terms of this limited warranty Within 5 years of the date of original purchase of the Hallowell All Climate Heat Pump a replacement part will be provided without charge for the part only in the event of the following terms 1 Anyinternal operating part of the Hallowell Acadia failing because of a manufacturing defect under normal use and maintenance within 5 years from the date of original purpose 2 Compressor failure occurring because of a manufacturing defect within 5 years from the date of original purchase 3 The outdoor coil should become defective because of a manufacturing defect within 5 years from the date of original purchase ANY FREIGHT CHARGES SERVICE CALLS AND LABOR COSTS REFRIGERANT AND OR ANY OTHER ITEM THAT IS DIRECTLY SPECIFIC TO THE INSTALLATION OR REPAIR OF THE DEFECTIVE PART ARE NOT INCLUDED IN THIS LIMTED WAR RANTY ANY PART OF THE HALLOWELL ACADIA THAT IS REPLACED WILL BE WARRANT ED ONLY FOR THE UNEXPIRED PORTION OF THE WARRANTY TERM APPLYING TO THE ORIGINAL PRODUCT This limited warranty will not cover any failure of the Hallowell All Climate
24. ccurs within 30 minutes of the original error the unit will shut down all operation and activate a MAINTENANCE REQUIRED output This should cause a TROUBLE indicator to be displayed on the thermostat signify ing the need to contact a qualified installer or technician In the event the Acadia system does not change modes of op eration correctly or is displaying the temperature sensor fault code using a multi meter and the table below check for appro priate resistance on each temperature sensor While checking resistance be sure to unplug the temperature sensors from the control board with the system power shut off See Figure 10 in Appendix B for temperature sensor plug location Temperature F Resistance 40 84 21 30 86 41 88 61 90 81 93 01 95 2 97 38 99 57 101 74 103 9 106 06 108 22 110 38 112 53 114 68 116 82 118 97 121 1 WIN ojo B EN Temperature Tolerance 100 SAFETY CONSIDERATIONS Improper installation adjustment alteration service maintenance or use can cause explosion fire electri cal shock or other conditions which may cause death personal injury or property damage Consult a qualified installer service agency or your distribu tor for more information or assistance The qualified installer or agency must use factory authorized kits or accessories when modifying this product Refer to the individual i
25. e your heat pump delivers a constant flow of air at around 95 F to 130 F instead of in sudden bursts of hot air as with a conventional furnace This air may feel cool because it is slightly less than your skin temperature However it is sufficiently warm to keep you comfortable e Ice or frost will tend to form on the outdoor coil dur ing the winter heating operation Your heat pump is designed to automatically melt the ice When in this defrost cycle it is normal for steam or fog to rise from the outdoor unit Do not be alarmed Do not operate your unit in cooling mode when outdoor temperatures are below 50 F It is not recommended that your unit be operated in heating mode when outdoor temperatures are above 82 F OPERATING YOUR HEAT PUMP The operation of your heat pump system is controlled by the indoor thermostat You simply adjust the thermostat and it maintains the indoor temperature at the level you select Most thermostats for heat pump systems have three con trols a TEMPERATURE control selector a FAN control and a SYSTEM or MODE control The temperature control selector is set of buttons that allows you to establish the temperature that you wish to maintain for your personal comfort Your WWTERTE lp We Encourage Professionalism 3 4 7 7 b d brass Through Technician ENERGY Certification by NATE www gotohallowell com Cp HALLOWELL INTERNATIONAL thermostat has two
26. eaker protected system transformer The transformer in the Hallowell Acadia has an internal circuit breaker to add additional protection to the components in the unit as well as the air handler in the home of the owner Advanced defrost algorithms The Hallowell Acadia has a proprietary control system to monitor and control defrosts only engaging a defrost mode when necessary This additionally prevents unnecessary cycling of the Encourage lt Lis TED ENERGY STAR Through Technician Certification by NATE www gotohallowell com lt gt HALLOWE INTERNATIONAL Routine Maintenance NENNEN compressors and maximizes unit runtime keeping the home comfortable and operating costs low Qo If the system is not entering defrost mode at the appropriate times a jumper is provided on the control board to initiate a Manual Defrost Once put in place the jumper will cause the system to go into a defrost cycle every 45 minutes regardless of the actual need for defrost This is intended as a back up method to be used only when absolutely necessary such as while awaiting new temperature sensors See Figure 4 in Appendix A for jumper location INDOOR AIR HANDLING UNIT Any Hallowell approved indoor air handling unit AHU in your Hallowell Acadia system is designed to alter the airflow leaving it based upon the heating or cooling capacity re quired by the entire system As a result the system will
27. eat pump Leave the system in EHEAT mode for an amount of time equal to the power outage It is not necessary to exceed 12 hrs If you cannot determine how long the power has been off leave the system in EHEAT mode for 8 hrs Quo Read this entire instruction manual before starting the installation DESCRIPTION OF OPERATION The Hallowell Acadia is a multi stage heat pump capable of operating efficiently in a wide range of temperatures and conditions A multi stage thermostat is used in conjunc tion with sensors built into the outdoor unit to safely and efficiently provide the appropriate level of heating cooling capacity for the given situation Under normal operation the system operates as follows OUTDOOR FAN OPERATION The outdoor fan will continuously operate with any Y1 or Y2 input signal from the thermostat During Defrost Mode the outdoor fan does not run with the exception of a 10 second purge to allow for removal of water droplets from the outdoor coil at the end of the defrost cycle REVERSING VALVE OPERATION The thermostat controls the heat pump mode heat or cool using the O input signal on the controller The controller will energize the reversing valve placing the unit into Cooling mode whenever the O input signal is energized The control ler will also energize the reversing valve through the integrat ed defrost logic MODES OF OPERATION The Hallowell Acadia System has 4 modes of heating and 2
28. h charging port Quo The outdoor unit is equipped with crank case heaters which operate when low sump tempera tures occur ensuring separation of oil and refriger ant Ensure the crank case heaters are energized be fore admitting initial charge If power has been lost or unit has been de energized for 4 hours or more after charge has been admitted allow the crank case heaters to energize for a minimum of 12 hours Not following warnings may result in compressor chatter ing and permanent damage to compressors 2 After evacuation is complete for a line set of 10 feet or less admit an initial charge amount of 1216 of liquid R 410A to the 3 8 service valve port The line set distance is the distance between the outdoor unit and indoor unit followed along the refrigerant lines For line sets over 10 feet add 60z of liquid R410A per additional foot For example if your line set was 20 feet 20 10 10 additional feet 10 feet x 6oz foot 60z so total charge with a 20 foot line set would be 1216 See Line Set Chart in Fig 11 Appendix C 3 Thethermostat must be setup at this time to properly work with your Hallowell Acadia See the tables in Fig 5 of Appendix A 4 Setthermostat to Fan ON ensure air flow and jump ers are placed properly test emergency heat settings 5 SetFan to Auto or ON as desired then set room thermostat to COOL or HEAT Wait for appropriate time delay s Operate unit for 30 minutes af
29. h Technician Certification by NATE www gotohallowell com w T LEAK TESTING Leak test all joints on indoor outdoor units and refrigerant tubing Open both service valves by turning center stem fully CCW until stem reaches the top of valve Qo Ensure service valves are opened and nitrogen purge removed before evacuation Qo Outdoor unit is charged with nitrogen that must be released before evacuation Quo Both 7 8in vapor line and 3 8in liquid must be completely insulated after leak testing EVACUATE REFRIGERANT TUBING INDOOR COIL AND OUTDOOR UNIT Use all service ports and open all flow control devices Do not leave system open to atmosphere any longer than the minimum time required for installation POE oil in compressors is extremely susceptible to moisture absorp tion Always keep ends of tubing sealed during installation and free of debris Refrigerant system must be evacuated and held at 500 Microns for a minimum of 15 minutes to provide thorough free air test IMPORTANT Never open system under vacuum to atmo sphere without first breaking vacuum with nitrogen The vacuum method requires a vacuum pump capable of achieving a minimum vacuum of 500 microns and a micron gauge for indication The vacuum method is the most effective way of assuring a system is free of air and moisture FINAL TUBING CHECK IMPORTANT Check to be certain factory tubing on both indoor and outdoor units ha
30. harge amount and increase efficiency 4 When passing refrigerant tubes through the wall seal the opening with RTV or other pliable silicon based caulk and insulate 5 Avoid direct tubing contact with water pipes duct work floor joists wall studs floors walls brick or other con struction material 6 Donotsuspend refrigerant tubing from joists and studs with a rigid wire or strap which may come in direct con tact with tubing 7 When necessary use hanger straps which conform to shape of tubing insulation 8 Isolate hanger straps from insulation by using metal sleeves bent to conform to shape of insulation 9 Insulate both the 7 8 vapor line and the 3 8 liquid lines separately so both will have their own insulation The Acadia uses waste heat on the 3 8 liquid line at lower temperatues That is why we must insulate 10 Ensure that tubing insulation is pliable sealed with tape or glue and completely surrounds the Vapor and the Liquid tubes separately 11 Maximum line set length is 50 consult factory if other 12 Maximum vertical rise 10 consult factory if other IMPORTANT Maximum liquid line size is 3 8 in O D for all residential applications The 3 8 in tube must be insulated separately from the Vapor line USE ONLY R410A RATED SERVICE EQUIPMENT NCAUTION Only install the factory supplied heat pump bi flow liquid line filter drier on the liquid line at the indoor unit This is t
31. have an increased airflow leaving the ductwork during different operating modes both in heating and cooling providing you with the most comfortable amp efficient air delivery FOR MULTI STAGE UNIT INSTALLATIONS 2 MINUTE TIME DELAY When changing capacity from low to high or high to low there is a 2 minute time delay During the capacity change delay the outdoor fan will continue to run During this time the discharge air from your ducting may be lower than desired This is normal and is not a cause for alarm The discharge air temperatures will rise fall when the unit has settled into its new heating cooling capacity PERFORMING ROUTINE MAINTENANCE With the proper maintenance and care your heat pump will operate economically and dependably Maintenance can be accomplished easily by referring to the following directions However before performing maintenance consider these important safety precautions Disconnect all electrical power to the indoor air han dler before removing access panels to perform any maintenance Disconnect power to both the indoor and outdoor units DANGER There may be more than one electrical disconnect switch Electric shock can cause personal injury or death CAUTION Although special care has been taken to minimize sharp edges in the construction of your unit be extremely careful when handling parts or reaching into the unit Failure to follow this caution could result in minor
32. hermostat 1F95 1206 We Encourage TERTE Professionalism gt 3 m US Lis TE ENERGY Through Technician Certification by NATE Figure 10 Entire Control G64 JEISOWJAU 4 seues o6 siebpoy SH abelis puz YUMS awe juon unyle 055 apow zo euond meg puz abasas 26935 251 ousbiaur 10 Pow 02 2POW iopazibi u pue 3 pig 2992 DvAvZ joopu apoweaH D Vx LA 3M 2 2u HH jeduunr Ifa lol LZHX DAV yun BurjpueH LINN HTTONVH OL AlddNS YIMOd SQV3DIDV 18 LANNODSIG ww 58 auvds 105 5 IUH Josuas dw 105 105495 diay 5 qaa JAISLNO NI Q31V201 AlddNS H3MOd VA SZ 2VAOvZ 01 10 DVABOZ 84M MOINA AlddNs YAMOd HOSN3QNOO 3915110 0314905 SI YIMOd
33. ifically designed to limit the ac cumulation of frost or ice that may cause poor performance or unnecessary wear to the unit To accomplish this dur ing normal operation when the control senses a buildup of ice on the outdoor coil a defrost cycle is initiated During this defrost cycle it is normal for an installed auxiliary heat ing method to turn on to assist in supplemental heating A defrost cycle is terminated if the system has either A run in defrost for 8 minutes or B reached a safe and dry coil temperature During a defrost cycle it is also normal for the fan on the outdoor unit to turn off assisting in ice and frost removal At the completion of a defrost cycle to prevent damage to the outdoor unit it is necessary for the outdoor unit to continue running in M2 for 3 minutes regardless of the state of inputs from the thermostat This may result in lower than usual discharge air temperatures from the in door air handler for a short period of time until the correct heating mode can be re established BUILT IN SAFETY FEATURES The Hallowell Acadia has many built in features to protect the system from damage from a variety of problems The unit will self monitor its operating conditions and attempt to solve operating problems on its own before needlessly alerting the home owner of any potential problems If the unit determines maintenance is required it will alert the home owner by sending a TROUBLE code to the thermo sta
34. ing ice may condense into a mist in the cold outside air During certain weather conditions such as heavy snow and freezing rain it is not uncommon for ice to build up on the outdoor unit grill This is normal for these weather condi tions Do not attempt to remove the ice from the outdoor unit grill This condition will not affect the proper function of the unit and will clear overtime During Defrost Mode any supplemental heating system installed will be brought online to maintain the thermostat setpoint At the completion of a defrost cycle the supple mental heating will be taken offline and the outdoor unit will run for 3 minutes regardless of a call from the thermo stat for heating Depending on the outdoor conditions at the time of a defrost this may result in lower than normal discharge air temperatures until normal operation is re sumed This is normal operation and is not cause for alarm EMERGENCY HEAT MODE The emergency heat EHEAT setting on your electronic thermostat can be used to turn off your heat pump and use only the supplemental heating source if equipped The EMERGENCY MODE will be displayed while your system is operating in EHEAT mode Emergency heat is not normally used There may be situations however when it is neces sary such as when your heat pump requires servicing If the electricity to your heat pump has been off for more than 30 minutes switch your thermostat to EHEAT mode before re starting your h
35. lected Of course your heat pump will have to operate for longer periods to maintain a comfortable environment on cooler days and nights than on moderate ones SUPPLEMENTAL HEAT Your heat pump is your primary heating source Your system may also be equipped with a supplemental heating source such as electric gas or oil On extremely cold days and nights your system will automatically turn on the supple mental heat in order to maintain the level of comfort your have selected DEFROST MODE When your heat pump is providing heat to your home and the outdoor temperature drops below 45 F moisture may begin to freeze on the surface of the outdoor coil If allowed to build up this ice would impede airflow across the coil and reduce the amount of heat absorbed from the outside air So to maintain energy efficient operation your heat pump has the unit an automatic defrost mode gt www gotohallowell com Ci HALLOW INTERNATI NAL A by NATE d Description of Operation EE Defrost will start at the preset time only if the ice is sufficient to interfere with normal heating operation After the ice is melted from the outdoor coil or after a maximum of 8 min utes in defrost mode the unit automatically switches back to normal heating operation The fan will resume normal operation Do not be alarmed if steam or fog appears at the outdoor unit during defrost mode Water vapor from the melt
36. m your home comfort system should be inspected regularly by a properly trained service technician The inspection prefer ably twice each year but at least once every year should include the following Routine inspection of air filter s Replacement or clean ing as required Inspection and cleaning of the blower wheel housing and motor as required Inspection and if required cleaning of indoor and outdoor coils Inspection of the indoor coil drain pan plus the primary and secondary drain lines If supplied the auxiliary drain pan and line should be inspected at this time Service should include cleaning if required A check of all electrical wiring and connections A check for secure physical connections of individual components within unit Operational check of the heat pump system to deter mine actual working condition Necessary repair and or adjustment should be performed at this time We Encourage Professionalism US ENERGY STAR n Through Technician Certification by NATE Troubleshooting NEN TROUBLESHOOTING RS ee Your Hallowell Acadia has been designed from the ground up utilizing industry proven components from only the best manufacturers to give you years of trouble free opera tion In the event however that your Hallowell Acadia fails to operate in the correct manner please take the following steps prior to contacting your installer 1 Ensure the thermo
37. mary compressor is on 45 62 F 10 Use Amp Meter on Outdoor unit to 15 F insure only the Primary compressor is on 62 F and 5 Use Amp Meter on Outdoor unit to above 10 F confirm that primary 1cyl is operat ing amp draw will be low If only Primary compressor is running use the 30 45 temp range on chart Step 9 Final Checks IMPORTANT Before leaving job be sure to do the following 1 Ensure that all wiring and tubing is secure in unit before adding panels and covers Securely fasten all panels cov ers and ensure all fasteners remain tight 2 Tighten service valve stem caps to 1 12 turn past finger tight 3 Leave manual with owner Explain system operation and periodic maintenance requirements outlined in manual 4 Fill out Dealer Installation Checklist and place in customer file CARE AND MAINTENANCE For continuing high performance and to minimize possible equipment failure periodic maintenance must be performed on this equipment Frequency of maintenance may vary de pending upon geographic areas such as coastal applications Pay close attention to cleanliness of indoor outdoor coils and proper duct circultion and sealing Your servicing dealer may offer an economical service contract that covers seasonal inspections Ask for further details PW Proteccionelion www gotohallowell com we G RP AL 77 corio synar
38. n the thermostat indoor air handler and outdoor unit following color codes and schematics provided in the install manual Appendix B LJ Ensure electrical disconnect is properly sized for outdoor unit LJ After applying power ensure electrical ratings are within specifications control board heartbeat is active LJ Ensure initial charge is added as a liquid to 3 8 service valve port FINAL CHARGE if required is to be added through 14 charging port LJ Ensure all electrical connections are weather tight Ensure all cabinet and electrical fasteners are secure Ship ping vibration can loosen connections Ensure control wiring is not chaffing grommet is installed C DANGER Outdoor condenser unit is heavy Take appropriate precautions and use appropriate equipment to move and install WERTE We Encourage Professionalism US m W TT ENERGY STAR ENERGY STAR Through Technician Certification by NATE Installer Setup Checklist Remove from literature packet and place in customer file at dealership Date Installed NOTE read the entire installation instruction manual before starting the installation Customer Name Address City State Zip Code Outdoor Unit Model No Outdoor Unit Serial No Accessories Accessories Home Phone No Business Phone No Indoor Coil Model No Indoor Coil Serial No Air Handler Model No
39. nd grounding Check unit charge and adjust accordingly Run unit in cooling heating Before leaving job ensure that all panels and covers are se curely fastened and that service valve stem caps are tightened Ensure all work areas are clean Leave user s manual with owner Installer Note Section Check that duct work is insulated and all registers are open and not blocked Ensure proper line set sizes are used and are properly insu lated See Installation Instructions under make piping connections section and refrigerant connections Install filter dryer Install proper wire size and fuse circuit breaker Consult NEC and or local codes for recommended wire size and fuse circuit breaker Connect power and control wiring connections See installation instructions under make electrical connec tions section and 24 v circuit connection figures Power Supply Voltage Control Voltage Open 7 8 and 3 8 service valves Ensure that both 7 8 and 3 8 line sets are fully insulated Evacuate line set and indoor and outdoor unit per Installation Instructions Piping connections section Add initial charge See installation instructions under check Volts Volts WWTERTE lb We Encourage Professionalism Through Technician ENERGY STAR Certification by NATE Contents CONTEN
40. nections with the screw terminals provided Quo Ensure supplied thermostat and indoor air handlers are installed and properly wired Qvo Ensure the air handler jumpers are placed in their appropriate position and that all wiring follows color code instructions CONFIGURING YOUR HEAT PUMP COMPONENTS Minimum air flow for the 42C is 1200cfm in a Y2 call Set control jumpers in the air handler accordingly If using factory supplied air handling unit see Fig 2 Appendix A Minimum air flow for the 36C is 900cfm in Y2 call Set control jumpers in the air handler accordingly If using factory supplied air handling unit see Fig 2 Appendix A If electric heat is installed AHU be sure the air handler unit is properly configured for electric heat If using factory supplied air handling unit see Fig 1 Appendix A Set Electric Heat air flow tap to be the same as normal airflow If using factory supplied air handling unit see Fig 3 Appendix A Using the table in Fig 5 of Appendix A program the thermostat for proper operation with the Hallowell ACHP Itis essential to place the jumpers as indicated on the thermostat to allow correct operation Ensure the jumpers on the outdoor unit control board are in the off position to allow normal opera tion FINAL WIRING CHECK IMPORTANT Check factory wiring and wire connections to ensure terminations are secured properly Check wire routing to ensure wires are
41. not in contact with tubing sheet metal etc Step 7 Start Up minimum outdoor operating ambient cooling mode is 50 and the maximum outdoor oper ating ambient in cooling mode is 125 F The minimum allowed heating operation is 40 F To prevent compressor damage or personal injury observe the following CAUTION ercharge system with refrigerant Donotoperate unit in a vacuum or at negative pres sure Donotdisable low pressure switch Wear safety glasses protective clothing and gloves when handling refrigerant To prevent personal injuries wear safety glasses protective clothing and gloves when handling refrigerant and observe the following USE ONLY R410A RATED REFRIGERANT EQUIPMENT IMPORTANT KEEP EQUIPMENT AND HOSES CLEAR OF DEBRIS AND MOISTURE e ENSURE BOTH 7 8 AND 3 8 SERVICE We Encourage Professionalism US ENERGY STAR n Through Technician Certification by NATE www gotohallowell com 2 lt gt HALLEOWELI VALVES ARE OPEN IMPORTANT Do not vent refrigerant to atmosphere Recover during system repair or final unit disposal Follow these steps to properly start up the system 1 Close electrical disconnects to energize system and ensure system control heart beat and thermostat energizes Qo Depending on outdoor conditions initial charge may be reduced to be added after system start up throug
42. nstruc tions packaged with the kits or accessories when installing Follow all safety codes Wear safety glasses protective cloth ing and work gloves Use quenching cloth for brazing operations to protect sys We Encourage Professionalism 2n Through Technician Certification by NATE www gotohallowell com es CED HALLOWEI AL Installation tem components Have fire extinguisher available Read these instructions thor oughly and follow all warnings or cautions included in litera ture and attached to the unit Consult local building codes and National Electrical Code NEC for special requirements Recognize safety information symbols and words C DANGER Will identify serious hazards which will result in severe personal injury or death Will identify unsafe practices which would result in minor personal injury or product and property damage Onore is used to highlight suggestions which will result in enhanced installation reliability or operation INSTALLATION RECOMMENDATIONS NOTES 1 Position unit away from windows patios decks etc where the unit s operational sound may disturb customer 2 Ensure that vapor and liquid tube diameters are appropri ate to capacity of unit and that both lines are well insu lated 3 Runrefrigerant tubes as directly as possible by avoiding unnecessary turns and bends keeping tubes the shortest length possible to reduce refrigerant c
43. nt piping and service Allow 30 in of clearance at the service end of unit and 48 in above unit for proper airflow Allow a minimum of 12 in on all remaining sides e Maintain a distance of 24 in between units in multi unit applications e Position the units so that water snow or ice from roof or eaves cannot fall directly on unit Cover piping to insure that snow and ice will not dam age the refrigerant lines and insulation Quo On rooftop applications locate unit at least 12 in above roof surface Step 4 Check Indoor Expansion Device and Install in Air Handling Unit For proper unit operation reliability and performance the units must be installed with a balance port bi directional heat pump TXV specifically designed to operate with R 410A Do not install an air handler with evaporator coils having capillary tube or orifice metering devices AIR HANDLER INSTALLATION Qvo In the event the air handler was installed prior to the rest of the system it is recommended that all air handler settings and wiring be double checked at this point Air handlers used with multi stage units must be capable of operating with a minimum of 2 blower speeds On variable speed units ensure jumpers are placed for recommended air flow requirements All air handling units must be installed as specified by the manufacture s installation instruc tions However the following recommendations should be considered to minimi
44. o frost or ice build up and to allow for proper system drainage The unit must be set above the average snowfall line in the area of installation Duetoicing on the outdoor coil unit must be mounted so that run off of water during defrost will not cause a safety problem when water re freezes Note Do not set unit so that defrost conden sate will run across sidewalk Ensure the unit is not placed directly under roof drains or eaves Unit must be mounted on stands to allow water to drain out during a defrost and so that ice build up will not interfere with unit operation Besurethat the mounting of the snow legs on support rails of system and not on base pan so it will allow the water to drain out of unit during defrost CAUTION Do not block drainage holes under out door coil Ice buildup will damage coil Quo On rooftop applications mount on level platform or frame Place unit above a load bearing wall and isolate unit and tubing set from structure Arrange supporting members to adequately support unit and minimize transmission of vibration to building Consult local Codes governing rooftop applications NCAUTION Do not allow POE lubricant to come into contact with roofing material POE may deterio rate certain types of synthetic roofing Quo Unit must be level to within 3 Step 3 Clearance Requirements When installing allow sufficient space for airflow clear ance wiring refrigera
45. o appreciable amount of bending around obstruction is necessary If soft copper must be used care must be taken to avoid sharp bends which may cause a restriction The lines should be installed so that they will not ob struct service access to the coil air handling system or air filter Care must also be taken to isolate the refrigerant lines to minimize noise transmission from the equipment to the structure The vapor line must be insulated with a minimum of V foam rubber insulation The liquid line must also be insulated with a minimum of foam rubber insulation Use PVC or other suitable piping as a conduit for all underground installations Pack fiberglass insulation and a sealing material such as permagum or RTV around refrigerant lines where they penetrate a wall to reduce vibration and to retain some flexibility Use only long radius 90 for any hard drawn copper SWEAT CONNECTION CAUTION Purge line sets with nitrogen before brazing occurs to prevent internal oxidation contami nants into system To prevent damage to unit or service valves observe the following Use a brazing shield Wrap service valves with wet cloth or use a heat sink material During brazing purge lines with nitrogen to prevent oxidation internally within the piping Braze sweat connections using industry accepted meth ods and materials We Encourage Professionalism US m k T ENERGY STAR is Throug
46. o help prevent heat loss dur ing heating operation The filter drier must be insu lated Obtain replacement bi directional R410A rated filter driers from your local supply distributor INSTALLATION Step 1 Check Equipment and Job Site Outdoor condenser unit is heavy Take necassary precautions and use appropriate equipment to move and install UNPACK UNIT Move to final location Remove carton taking care not to damage unit INSPECT EQUIPMENT File claim with shipping company prior to installation if ship ment is damaged or incomplete Step 2 Install on a Solid Level Mounting Pad or Foundation Rack See Appendix D Figure 14 for appropriate mount ing configurations of the outdoor unit ELEVATE UNIT Quo Accumulation of water and ice in base pan may cause equipment damage Elevate unit per local climate and code requirements to provide clearance above estimated snowfall level and ensure adequate drainage of the unit Use snow stands in areas where prolonged freezing temperatures are encountered Ensure that outdoor coil drainage holes are not ob structed by snow stand Ensure the mounting pad will not shift or swell from seasonal frost heaves WERTE We Encourage Professionalism 9 us a we Lis TE ENERGY STAR Through Technician Certification by NATE www gotohallowell com The unit must be placed on secure and level mounting pad or rack to prevent movement due t
47. or sufficient airflow Check the air filter s for any accumulations of dirt Check for blocked return air or supply air registers Be sure registers are open and unobstructed Check the settings on your indoor thermostat If you desire cooling make sure that the temperature con trol selector is set below room temperature and the SYSTEM or MODE control is set to COOL or AUTO If you require warmth make sure that the temperature control selector is set above room temperature and the SYSTEM or MODE control is set to HEAT or AUTO The FAN control should be set to ON for continuous blower operation or AUTO if you wish blower to function only while your heat pump is operating Check note concerning special features and time delays in Operating Your Heat Pump section If your comfort system still fails to operate place the thermo stat in Emergency Heat mode if heating is required and contact your servicing dealer for troubleshoot ing and repairs Do NOT shut off power to the unit as this will hamper troubleshooting efforts Specify your apparent problem and state the model and serial numbers of your equipment You should have them recorded on the last page of this booklet With this information your dealer may be able to offer help ful suggestions over the phone or save valuable time through knowledgeable preparation for the service call REGULAR DEALER MAINTENANCE In addition to the routine maintenance that you perfor
48. personal injury or product and property damage NCAUTION Unit is under high pressure Do not use any sharp objects that could potentially puncture piping or the coil CHECK THE AIR FILTER A dirty air filter will cause excessive strain on the compressor and blower motor This can cause the components to over heat and automatically shut down In the worst case the components will fail and need to be replaced To avoid inef ficient or failed operation of your unit CHECK THE FILTER S EVERY 3 TO 4 WEEKS Replace filter s when necessary Disposable filters should be replaced by similar new filters of the same dimensions Reusable permanent filters should be washed in a solution of cold water and mild detergent then rinsed and thorough ly dried THE FILTER MUST BE COMPLETELY DRY BEFORE BEING REINSTALLED To avoid prolonged shutdown of your unit while a filter is drying you should have an extra filter on hand This allows you to rotate between the two with minimal downtime for your comfort system Extra filters may be purchased from your dealer There are no filters in the outdoor unit of a split system Your system includes an indoor fan coil unit the filter is located in the unit where it connects with the return air duct or plenum Remove the filter cover plate by sliding latches toward center of plate Lift filter to clear lower flange Filter is spring loaded and will pop out Reinstall filter being certain to secure filte
49. r behind lower flange When reinstalling cover plate secure plate behind upper flange then slide tabs out ward The indoor fan coil unit may be located in the attic In this instance the filter may be located behind the return air grill Access the filter by removing the return air grill If your system includes a high efficiency or electronic air cleaner refer to air cleaner User s Manual for proper filter cleaning or replacement INDOOR COIL If the indoor coil has only been operated with a clean filter in place it should require minimal cleaning If coil cleaning is required call your dealer for service It may be necessary to clean the coil with a detergent solution and rinse it with water This could require the removal of the coil You should not attempt this yourself OUTDOOR COIL If grass clippings leaves shrubbery and debris are kept away from the outdoor unit minimal care should be sufficient to keep the system functioning properly For proper drainage debris must be removed periodically from the base pan However if the outdoor coil becomes dirty use a vacuum cleaner or shop vac with soft brush attachment to clean the exterior surface Vacuum coil surface using an up and down motion Be careful not to bend or damage fins If dirt is deep in the coil contact your dealer for service The outdoor fan motor may have to be disconnected and the top panel re TERTE We Encourage Professionalism c m
50. s however operation of the Hallowell ACHP requires the HP2 setting 2 Indoor Fan Operation GAS or Electric ELE fan operation The system requires the thermostat to energize the indoor fan If a separate heating system controls the fan select GAS 3 Programming This control can be setup to run individual programs for each day of the week or a 5 day block with separate weekend param eters 4 Program Setpoints This control can be programmed with 2 or 4 setpoints during the day 5 System Switch Configuration This control can be setup to run in Heat mode Cooling mode Heat and Cool with auto changeover and Emergency Heating mode 6 Energy Management Recovery This control can make use of Energy Management Recovery EMR strategies in which the system will be brought online early to ensure the program setpoint is reached at the specified time Heating will start 5 minutes early for each 1 required to reach the setpoint This setting is bypassed if the system is in 0 day programming 7 8 9 Cycle Rate Selection Recommended SL Slow cycle cycles heat at approximately 1 2 F Cooling mode cycles at 1 7 Hallowell recommends these settings to optimize the system for efficiency by minimizing unit cycling If a faster recovery rate is desired heat 6 F cool 1 2 F select FA Choosing FA will yield reductions in efficiency and increased unit cycling 10 Compressor Lockout This control has a built in
51. setting EHEAT provides for convenient selection between the two heating appliances Your heat pump will operate when the SYSTEM or MODE control is set to HEAT With the SYSTEM or MODE control set to EHEAT the heat pump will turn off and the supplementary heat source will be activated In certain geographic areas and in certain applications supplemental heat is not required Any questions regarding your application should be directed to your dealer Your thermostat may be either a PROGRAM MABLE or NONPROGRAMMABLE unit NON PROGRAM MABLE thermostat does not allow the temperature settings to be varied throughout the day or week without physically changing the settings APROGRAMMABLE thermostat al lows various daily temperature changes to be preset During the winter for example you may wish to set back the tem perature of your home at night then have the temperature return to normal prior to waking up The home s temperature can then be lowered again during the day when at home but again be at peak comfort level when your family returns home During the summer the opposite changes might be programmed When properly used the program ming can result in energy savings on your home s heating and cooling If you wish to program your accessory elec tronic indoor thermostat please refer to thermostat owner s manual FOR MULTI STAGE UNIT INSTALLATIONS Your heat pump system has several special features built in to protec
52. sformer provided in air han dler from the air handler control board 24 VAC and Common terminals LJ Connect 24VAC and 24C provided from outdoor unit to the 4 terminals labeled 24VAC on the indoor AHU control board seen in Appendix A FIG1 Set airflow jumpers in air handler in accordance with pendix A THERMOSTAT E Install thermostat in a location where it will not be directly exposed to conditioned air or drafts from doors and or win dows Configure thermostat settings as indicated the install manual Appendix A OUTSIDE CONDENSER UNIT Ensure that jumper between W2 W E is NOT installed on the thermostat Ensure proper clearances observed around the unit making sure to provide appropriate space for accessibility LJ Ensure condenser is placed on appropriate snow stands not blocks per climate region with a minimum of 12 clearance LJ Ensure coil drainage holes are not obstructed LJ Ensure both 7 8 vapor and 3 8 liquid lines are fully insu lated Ensure both 7 8 vapor and 3 8 liquid service valves are open open back seated Ensure system has been properly evacuated to 500 microns Ensure transformer is wired appropriately for applied line voltage For correct wiring see Line Voltage diagram in Appen dix B Unit is factory wired for 230VAC Ensure the 10 conductor 18AWG control harness has been correctly wired betwee
53. stat does not display a TROUBLE or MAINTENANCE REQUIRED indicator If either of these are displayed contact your installer immediately and do NOT shut off power to the unit 2 Check to ensure the unit has power by verifying that all appropriate disconnects and or fuses breakers are in the ON position 3 Verify the thermostat is not in the OFF setting CONTROL ERROR CODES In the event of a failure in the outdoor unit the control has a built in diagnostic LED for troubleshooting purposes Appendix A Figure 4 shows the location of the diagnostic LED on the Acadia control board During normal operation this LED fades on and blinks off continuously If for any rea son the unit has encountered an error condition the error may be diagnosed using the error table below Fade In Fast OFF Normal Operation 1 Flash OFF for 3 Seconds Control Board Watchdog Reset 3 Flashes OFF for 3 Seconds 5 Flashes OFF for 3 Seconds 6 Flashes OFF for 3 Seconds 7 Flashes OFF for 3 Seconds If the Hallowell Acadia has encountered an operational error the outdoor unit will shut down for a period of 10 minutes after which it will attempt to restart in its last known operat ing mode If the unit is able to restart and run for 30 continu ous minutes without an error all error codes will be cleared and normal operation shall continue If however this attempt to restart fails the outdoor unit will shut down for another 10 minutes If a third error o
54. t 5 MINUTE TIME DELAY Unit will delay operation upon initial start up or short cycling of the indoor thermostat 2 MINUTE TIME DELAY When changing capacity from low to high or high to low there is a 2 minute time delay During the capacity change delay the outdoor fan will continue to run During this time the discharge air from your ducting may be lower than desired This is normal and is not a cause for alarm The discharge air temperatures will rise when the unit has settled into its new heating cooling capacity COOLING MODE When operating in cooling mode your heat pump will run in cooling mode until the indoor temperature is lowered to the level you have selected On extremely hot days your heat pump will run for longer periods at a time and have shorter off periods than on moderate days The following are typi cal conditions that add extra heat and or humidity to your home Your heat pump will work longer to keep your home comfortable under these conditions Entrance doors are frequently opened and closed Laundry appliances are being operated A shower is running a than the usual number of people are present in the ome More than the normal number of electric lights are in use Drapes are open on the sunny side of the home HEATING MODE With the SYSTEM or MODE control of your indoor ther mostat set to HEAT your heat pump will run in heating mode until room temperature is raised to the level you have se
55. t of any all of the following 1 Damage or repairs as a result of floods winds lightning fires accidents or any other conditions beyond the control of Hallowell International 2 Damage or repairs due to faulty installation or application 3 Damage repairs or installation due to non authorized Hallowell Interna tional service agent 4 Theuse of components non compatible with the Hallowell All Climate Heat Pump 5 Failure to conduct normal or routine maintenance as described in the Owner s Manual 6 Damage of repairs in result of improper use operation or service 7 Products installed outside the United States or Canada ANY MODIFICATIONS TO THE EQUIPMENT OR INSTALLATION PROCEDURES AS LAID OUT IN THE OWNER S MANUAL WILL VOID THIS LIMITED WARRANTY WITH OUT THE WRITTEN CONSENT OF AN OFFICER OF HALLOWELL INTERNATIONAL Replacement parts will be provided by Hallowell International through an authorized service provider in your area If you need assistance regarding this limited warranty please contact your local service agent TERT EY I We Encourage Professionalism EL ENERGY STAR Through Technician Certification by NATE Visit our website for more information www gotohallowell com We Encourage Professionalism ANTERT Ey lt us by NATE ENERGY STAR Lis TVANVW NOILVTIVLSNI
56. t while simultaneously engaging emergency heat if necessary High pressure Low pressure switch If system refriger ant pressures reach unsafe high or low levels the Hallowell Acadia will automatically stop running for 10 minutes to allow pressures to return to safe levels After this time out the Acadia will begin operation again in its last mode Inter stage temperature sensor If the inter stage temperature reaches a level that is too high the Hallowell Acadia will automatically stop running for 10 minutes to allow this temperature to return to a safe level After this time out the Acadia will begin operation again in its last mode 3 minute anti short cycle The Hallowell Acadia has a built in timer which prevents needless cycling of the com pressors and maximizes the life of the unit The compres sors may not be turned on within 3 minutes of turning off Minimum Maximum operating temperature monitor A temperature monitor is built in to the Hallowell Acadia which ensures the optimum performance of the unit In cooling mode the unit may not operate if the temperature is below 50 and in heating mode it may not operate if the temperature is above 82 F Internally fused control circuits The Hallowell Acadia control board has an on board replaceable fuse to protect the board and control circuit in the event of a power surge This precaution ensures the safety of the unit and mini mizes the maintenance expenses Circuit br
57. tdoor unit contact factory before going further Additional steps may be required if system has lost factory nitrogen charge The whole system when installed must be evacuated to 500 microns to eliminate contamination and moisture in the system Qo OUTDOOR UNIT MUST BE CONNECTED TO FACTORY APPROVED INDOOR UNIT IF NOT USING A HALLOWELL AIR HANDLER CONTACT FACTORY TO VERIFY INSTALLED UNIT These outdoor units are carefully evaluated and listed with specific indoor coils and fans for proper system performance efficiency and reliability REFRIGERANT TUBING amp FILTER DRIER Qvo Filter drier should be placed at air handler in conditioned space to prevent heat loss Acadia uses waste heat off the liquid line Installation of filter drier is required in the 3 8 liquid line at the air handler unit Connect the liquid line from the AHU to the filter drier Connect the other end of the filter drier to the 3 8 service valve on the outdoor unit Note BI flow filter drier is required IMPORTANT INSULATE FILTER DRIER AFTER INSTALLATION TO HELP RETAIN HEAT IN THE LIQUID LINE PRECAUTIONS DURING LINE INSTALLATION Qvo Both 7 8 vapor line and 3 8 liquid must be insulated IMPORTANT KEEP LINES CLEAN OF DEBRIS AND MOIS TURE Install the lines with as few bends as possible reduc ing 90 bends where possible Care must be taken not to damage the couplings or kink the tubing Use ACR hard drawn copper tubing where n
58. temperature control selectors one for setting the temperature desired during cooling operation and one for setting the temperature desired during heating operation The FAN control offers 2 options for controlling the blower AUTO and ON When set to AUTO the blower runs only when the heat pump is operating When set to ON position the blower runs continuously Typically the SYS TEM or MODE control on your thermostat offers the follow ing selections COOL OFF HEAT AUTO and EMERGENCY HEAT Your thermostats will have a separate switch for EMER GENCY HEAT The heat pump will not operate when the SYSTEM or MODE control is set to OFF With the SYSTEM or MODE control set to COOL your heat pump will provide cooling when the indoor temperature rises above the level you wish to maintain With the SYSTEM or MODE control set to HEAT your heat pump will provide warmth whenever the indoor temperature falls below the level that you have selected The AUTO selection found on some thermostats provides for automatic changeover between cooling and heating With the SYSTEM or MODE control set to AUTO cooling operation is activated when the indoor temperature rises above the thermostat cooling temperature setting or heating operation is activated when the indoor temperature drops below the thermostat heating setting Depending on your typical winter heating needs your home comfort system may include a supplementary heating source The EMERGENCY HEAT
59. ter initial charge continuously ensuring the thermostat setting will not be satisfied Qo While waiting inspect line set security and insulation This is a good time to double check the installation procedure 6 Setroom thermostat 10 degrees or more above or below desired room temperature allowing second stage opera tion while charging Qo Do not allow temperature settings to be reached until charge is complete Open doors and windows if necessary while charging to ensure this condition Be sure the set point is above indoor ambi ent and is set high enough to energize desired 2 stage operation 7 Ensure proper stage is operating by reviewing system thermostat requirements for a second stage call and the indicator lights provided on the outdoor unit control board show desired operation See Appendix A for de scription of operation Ensure system diagnostic output LED is energized and beating See Appendix A Figure 4 Step 8 Check Charge UNIT CHARGE With unit operating charge system if necessary with liquid R410A using a commercial type RA10A rated metering device manifold and hose assembly Charge with refrigerant into suc tion line charging port Check charge in heating mode only Adjust the charge in heating using the following procedure Qo Unit is to be charged in high capacity only 274 stage thermostat call Qu Above 60 F charge unit using the line set method see Fig 11 Appendix C You may have
60. ti stage all climate model The split system type has an indoor and an outdoor unit each of which contains a coil These units are interconnected by re frigerant tubes Each unit has a rating plate affixed to it which provides necessary information for specific identification of a unit You should familiarize yourself with the product model and serial numbers listed on each rating plate Record them for future reference on the last page of this booklet IMPORTANT FACTS To better protect your investment and to eliminate unneces sary service calls familiarize yourself with the following facts Your heat pump system should never be operated without a clean air filter properly installed Plan to inspect the filter periodically A clogged air filter will increase operating costs by reduc ing efficiency and could potentially impact system durabil ity Supply air and return air registers should not be blocked Drapes furniture and toys are some of the items common ly found obstructing registers Restricted airflow lessens the unit s efficiency and life span e Theoutdoor unit must have unrestricted airflow Do not cover the unit lean anything against it or stand on it Do not allow grass clippings leaves or other debris to ac cumulate around or on top of the unit Maintain a 12 in minimum clearance between the outdoor unit and tall grass vines shrubs etc e Your Hallowell indoor thermostat is the control center
61. ump unit it is nec essary to pierce rubber grommet and slide control wires into electrical cabinet of outdoor unit While routing control wires in the heat pump unit avoid routing across or around the control board as this may generate unwanted interfer ence CONNECT CONTROL WIRING Onor System is supplied with a 75VA transformer with control 3 7 amp breaker IMPORTANT Make sure to adjust voltage leads to trans former if power is other than 240V IMPORTANT Disconnect red and black leads from the air handler control transformer Using 18 AWG color coded insulated 35C minimum 10 or 12 conductor wire connect the control wiring between the heat pump system components as shown in Fig 10 Ap pendix B If the distance between the thermostat and the heat pump unit is more than 100 feet as measured by the control wiring 16 AWG wire should be utilized to avoid un necessary voltage drop All wiring must be NEC Class 1 and must be separated from incoming power leads The outdoor unit provides a maximum of 75 VA 24v for control power To ensure correct operation of the system the 40VA transformer located in the Indoor Air Handler must be disconnected from the supply and properly insulated to prevent possible shorts Following color codes provided in Fig 7 10 Appendix B make connections to the thermostat air handler and out door unit Connections may be made using either 1 4 female disconnects or using strip wire con
62. ve not shifted during ship ment Ensure tubes are not rubbing against each other or any sheet metal Pay close attention to feeder tubes and service port stems Check insulation on vapor and liquid lines and make sure it is sealed properly with tape or glue Step 6 Make Electrical Connections Use 18 AWG 10 minimum conductor wire harness for control connections between the thermostat air handler and outdoor unit A minimum 10 conductor 18 AWG wire harness must be used to prevent incorrect wiring of the unit C DANGER To avoid personal injury or death do not supply power to unit with compressor terminal box cover removed IMPORTANT Keep wiring color coded according to system drawings for easy troubleshooting and standardization For color code reference see Figures 7 10 in Appendix Be sure field wiring complies with local and national fire safety and electrical codes and volt age to system is within limits shown on unit rating plate Contact local power company for correction of improper voltage See unit rating plate for recommended circuit protection device Qvo Operation of unit on improper line voltage constitutes abuse and could affect unit reliability See unit rating plate Do not install unit in system where voltage may fluctuate above or below permissible limits Qvo Use copper conductors only between discon nect switch and unit Qo Install branch circuit disconnect of adequate size per
63. ze noise and service problems Ensure that all air registers are in the fully open position Insulate and seal all ductwork Ensure ductwork does not come in contact with structural building members Utilize flex connections at the main ductwork sup ply IMPORTANT An air filter must be installed upstream of the return side of the air handler WWTERTE lb We Encourage Professionalism elitr 3 7 UM ai n Through Technician ENERGY STAR Certification by NATE Qo Improper installation of equipment may result in undesirable noise levels in living area Hallowell air handlers come from the factory with bi flow TXV s specifically designed for R 410A Installation is re quired IMPORTANT If matching the outdoor unit with anything other than the Hallowell factory air handler an R 410A rated TXV must be installed NO OTHERTYPE OF METERING DEVICE MAY BE USED Contact the factory for any questions about sizing or applications IMPORTANT The TXV should be mounted as close to the indoor coil as possible 0 NOTE If you are using the Hallowell air handler and or TXV kit see Appendix A Hallowell TXV kit installation instructions Step 5 Make Piping Connections Relieve pressure and or recover all refrigerant before system repair or final unit disposal to avoid personal injury or death NOTE Outdoor unit is charged with nitrogen If no nitrogen is relieved from ou

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