Rear Window and CaptiView Display Closed Caption User Manual
Contents
1. On Off Switch which goes left and right turn the device on by moving the switch to the left Figure 9 CaptiView Display On Off Switch e When the CaptiView Display is on it will read CaptiView set to auditorium 1 Press A to switch auditorium or C to connect A C L Figure 10 D2K DP 000469 DRM Page 13 of 27 Doremi Labs Version 2 1 The letters A C and L correspond to the three buttons on the device Figure 10 CaptiView Display Start Up Message Button A The first button from Button L The the left third or last button from the left Button C The second or middle button Figure 11 CaptiView Display Button View e The letters A C and L represent the three buttons that are on the bottom of the CaptiView device Figure 11 o A stands for Auditorium and is the first button from the left o C stands for Connect and is the second or middle button o L stands for Language a feature that will be included in a future release and is the third or last button from the left e Press the A button repeatedly until the desired auditorium number appears e The CaptiView display must be set to the same auditorium number as the CaptiView transmitter in order to establish a connection e Press the C button to connect to the Auditorium e A message saying Connecting to Auditorium will appear Figure 12 D2K DP 000469 DRM Page 14 of 27 Version 2 12. D2K DP 000469 DRM Page 19 of 27 Version 2 1 Doremi Labs 4 Appendix A SB430 10 Set Up Instructions Doremi provides two hardware solutions the AccessLink and CaptiLink to use the CaptiView system on Non Doremi cinema servers Both of these products utilize the SMPTE430 10 protocol There are two ways to set up these devices via the SMPTE430 10 protocol The Ethernet port is the primary way to set up the device The secondary way is to use the serial port which is a backup mechanism if the Ethernet port fails or does not work properly Figure 17 and Figure 18 Figure 17 AccessLink Figure 18 CaptiLink D2K DP 000469 DRM Page 20 of 27 Version 2 1 Doremi Labs 4 1 SMPTE 430 10 Protocol Set Up Via Ethernet Port e Remove either the AccessLink or CaptiLink from packing and begin to set up near a power outlet and computer that has a free Ethernet port e The default IP address of the SB430 10 is 192 168 9 10 e Set your computer s IP address in the range 192 168 9 xx xx being in the range 2 254 except 10 Connect the AccessLink or CaptiLink with an Ethernet cable to the newly configured port and power on e Download and install the program PuTTY or any ssh client on the computer you just assigned the new IP address to e Connect to the default IP 192 168 9 10 on port 22 using the ssh client e When the unit is done booting up login as root o Password for root is veeone o It is recommended to change the roo
3. reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur ina particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help IC Statement CaptiView Transmitter e This device complies with Industry Canada licence exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Le pr sent appareil est conforme aux CNR d industrie Canada applicables aux appareils radio exempts de licence L exploitation est autoris e aux deux conditions suivantes 1 l appareil ne doit pas produire de brouillage
4. Doremi Labs Figure 12 Connection Message Note If the CaptiView Display is being charged while it is on it will show as charging even when it is not charging anymore until the device is turned off and on again The charge time will take approximately 2 hours to complete and will last for 24 hours of playing time Once the CaptiView system is connected play a Digital Cinema Package DCP with closed captioning to check if it is working properly Note In the event that the Digital Cinema Server does not detect the CaptiView Transmitter follow the steps below Shut off the server Do not reboot or log off Remove all USB devices Power the server back on Plug the CaptiView Transmitter in and the server should detect it 2 2 4 Charging the CaptiView To charge the CaptiView connect the charging cable to the receptacle Figure 13 Charging See Cable Figure 13 Charging Cable and Receptacle Receptacle Connect the mini USB end into the charging port on the CaptiView Figure 14 Connect D2K DP 000469 DRM Page 15 of 27 Version 2 1 Doremi Labs the other end to a wall outlet Figure 14 Charging Port e When the device is in the On position Figure 9 the screen will indicate that the device is charging Figure 15 When it is in the Off position the screen will not be visible but it will continue to charge After about two hours the device will be fully charged Figure 15 Cha
5. et 2 l utilisateur de l appareil doit accepter tout brouillage radio lectrique subi m me si le brouillage est susceptible d en compromettre le fonctionnement D2K DP 000469 DRM Page 3 of 27 Version 2 1 Doremi Labs e Under Industry Canada regulations this radio transmitter may only operate using an antenna of a type and maximum or lesser gain approved for the transmitter by Industry Canada To reduce potential radio interference to other users the antenna type and its gain should be so chosen that the equivalent isotropically radiated power e i r p is not more than that necessary for successful communication Conform ment a la r glementation d Industrie Canada le pr sent metteur radio peut fonctionner avec une antenne d un type et d un gain maximal ou inf rieur approuv pour l metteur par Industrie Canada Dans le but de r duire les risques de brouillage radio lectrique l intention des autres utilisateurs il faut choisir le type d antenne et son gain de sorte que la puissance isotrope rayonn e quivalente p i r e ne d passe pas l intensit n cessaire l tablissement d une communication satisfaisante FCC Warning CaptiView Display e Be aware that any change or modification not expressly approved by Doremi Labs could void the user s authority to operate the equipment e This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause
6. harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation IC Statement CaptiView Display e This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada D2K DP 000469 DRM Page 4 of 27 Version 2 1 Doremi Labs 1 Introduction 1 1 Purpose This manual explains how to set up the Doremi Cinema Server in order to display Closed Caption using the Doremi CaptiView device This document also explains how to set up a Doremi Cinema Server in order to display the Closed Caption using the Rear Window device with Serial or Ethernet Communication In Appendix A there is more information on how to set up the SB430 10 which is a device that allows non Doremi Digital Cinema Servers to interface with the CaptiView device 1 2 System Requirements This manual is for operating the CaptiView device software versions 2 0 0 and higher The Rear Window device can be used on any software versions The SB430 10 device can be used on various software versions which depend on the provisions of the digital server For earlier software versions please see earlier revisions of this document 1 3 Parts List Parts Part Numbers Description Play out software for the hearing impaired and visually impaired Controls Doremi CaptiView Software BOGOF CapiView WGBH and other perso
7. ch then must be power cycled by unplugging and then re plugging the transmitter This applies to software versions 2 0 10 and higher Note To change the current auditorium number while using software versions 2 07 or below contact Doremi Technical Support to receive a hot fix In software version 2 0 10 and higher the user can change the auditorium setting from the Device Manager GUI e Define the Play Offset Idle Text and Idle Time o Play Offset This feature offsets the Closed Captioning data in the form of milliseconds o Idle Text The default text that is shown on the display o Idle Time The time it takes for default Idle Text to appear after loss of input e Click the Save button D2K DP 000469 DRM Page 12 of 27 Version 2 1 Doremi Labs Device Manager Doremi Cinema D X co Add i Delete ia Save Quit Device Type Closed Caption x Enabled Setup Projector Identifier Closed Caption Raw Model Doremi Captiview lz Subtitle Engine Closed Caption Serial Port devittyUSBx 2 Play Offset 0 millisecond Idle Text Idle Time 30 seconds Mirroring On Off Figure 8 Closed Caption Configuration Window 2 2 3 Operating the CaptiView Display e To turn the CaptiView Display on locate the small switch on the right side of the device and set it to the left Figure 9
8. doremi Technology Leadership for Digital Cinema CaptiView Closed Caption System and Rear Window Display User Manual Version 2 1 The English version of this document is the only legally binding version Translated versions are not legally binding and are for convenience only D2K DP 000469 DRM Page 1 of 27 Version 2 1 Doremi Labs Table of Contents L AMPOQUCHON Essen mn na tn este ttes AS ne en ns te et nn tee 5 1 1 S OSE EEA E AE E a neon ese 5 1 2 System EASCUISING INES as cocoa Rs oat ie a a E a nn 5 1 3 eTA E E E fee EEE AEE E E E E eme EAT ETE 5 1 4 LE QUE 6 cere ccc u EEE E E EER R te meal ee 7 2 CaptiView Installation Procedure sense 9 2 1 AEP OCUIC LGU ESS RAR boty oct can S EE ST TR Pt A RU date 9 2 2 How to Set Up the CaptiView System on a Doremi Cinema Server 10 2 2 1 Installing the LICENS ensei tn nn tetes 10 2 2 2 CaptiView Configuration sis 12 2 2 3 Operating the CaptiView Display 13 2 2 4 Charging the CaptiView ssencexcccoketdaccencidsavlalinerdeiesaueriarieldactanan vised ees 15 3 Rear Window Caption Configuration on Doremi Cinema Server 18 4 Appendix A SB430 10 Set Up Instructions issus 20 4 1 SMPTE 430 10 Protocol Set Up Via Ethernet Port 21 4 1 1 Configuring the IP Address for the AccessLink or CaptiLink 21 4 1 2 Adding the IP Address of a Digital Cinema Server to the AccessLink or CaptiLink 21 4 2 SMPTE 430 10 Protocol Set U
9. e Digital Cinema Package DCP The license needs to be installed before setting up the CaptiView system Contact your local Doremi support team to receive the Closed Caption license Section 0 e Insert the USB drive that contains the Closed Caption license update into the unit e The Ingest Manager GUI window will appear Figure 5 e Select the file that contains the CaptiView license and then click on the Ingest button Figure 5 e Reboot the server to complete the ingest process Local Storage M X out fo License to support Closed Caption Ingest Button E free space 725 GB Ctrl f Expand All Monitor Figure 5 Ingest Window e Once the ingest is complete check the license information by going to Menu Control Panel License Manager e Follow the steps below for configuring the CaptiView System to finalize the set up process D2K DP 000469 DRM Page 10 of 27 Version 2 1 Doremi Labs Note Doremi Cinema Servers DCP 2000 DCP 2K4 or ShowVault must have software 2 0 0 0 or higher to support the CaptiView It is recommended to test the CaptiView system to ensure that it operates correctly before using it in a live theater e Plug the CaptiView transmitter dongle into a Doremi Digital Cinema Server USB port only e Goto Menu and then click Control Panel e Select and open the Device Manager icon Figure 6 Control Panel Doremi Cinema DO X S
10. ealand Philippines Singapore Taiwan Thailand Technical Services Email supportasia doremilabs com D2K DP 000469 DRM Page 7 of 27 Version 2 1 Doremi Labs This page has been intentionally left blank D2K DP 000469 DRM Page 8 of 27 Version 2 1 Doremi Labs 2 CaptiView Installation Procedure 2 1 Introduction The CaptiView is an in theater closed caption viewing system for the hearing impaired The system is composed of three key elements CaptiView license CaptiView display and Captiview transmitter The Display Screen is 31 x 3 lines for a total of 93 characters Figure 3 CaptiView Display e CaptiView Display is a portable LCD screen attached to a flexible arm that fits in any standard cup holder on a theater seat Figure 3 PT ANIM on LS cree ee doremi CapbiView j Figure 4 CaptiView Transmitter e CaptiView Transmitter is a custom encrypted wireless dongle that is plugged into a USB port on a Doremi Cinema Server or into the Doremi Fidelio and AccessLink products Figure 4 Warning DO NOT flip the switch on the Doremi Cinema side of the transmitter Figure 4 This will delete the firmware and lead to the device becoming inoperable D2K DP 000469 DRM Page 9 of 27 Version 2 1 Doremi Labs 2 2 How to Set Up the CaptiView System on a Doremi Cinema Server 2 2 1 Installing the License The CaptiView license is required to enable a Doremi Cinema Server to playback the Closed Caption data contained in th
11. elect a program to start x Quit Device e s aa es Manager 2 d amp ql Content Feed Device Diagnostic Language License Manager Manager Tool Setup Manager FG Live Manager Networking Time Setting TouchScreen Configuration Calibration Start Account Manager menu _ E control Pane Figure 6 Control Panel Window e From the Device Manager window click on the Add button e The Add Device window will appear e Select the Closed Caption device D2K DP 000469 DRM Page 11 of 27 Version 2 1 Doremi Labs Add Device X Select a device to add Projector CSS Raw eCNA JNior Serial ISET Closed Caption Closed Caption Add Button Cancel Figure 7 List of Devices Closed Caption Example e Click the Add button Figure 7 e The user will now be back to the Device Manager GUI to finish configuring the device 2 2 2 CaptiView Configuration To finish configuring the device complete the fields in the Closed Caption Configuration window Figure 8 e Check the Enabled box to enable this feature e tis recommended to leave the default settings as they are except for the Auditorium field e Inthe Auditorium field choose any channel other than 0 For example choose 1 2 3 etc but do not leave the channel set at 0 The number once saved will be saved to the USB transmitter whi
12. ession Login as username root Type echo n aud_number gt doremi etc s430 10 audi conf and then press the Enter key Reboot for the changes to take effect D2K DP 000469 DRM Page 23 of 27 Version 2 1 Doremi Labs This page has been intentionally left blank D2K DP 000469 DRM Page 24 of 27 Version 2 1 Doremi Labs 5 Acronyms D2K DP 000469 DRM Term Definition DCP Digital Cinema Package USB Universal Serial Bus UUID Universally Unique Identifier RWC Rear Window Caption Page 25 of 27 Doremi Labs Version 2 1 This page has been intentionally left blank D2K DP 000469 DRM Page 26 of 27 Version 2 1 Doremi Labs 6 Document Revision History Date Version Description 09 28 2010 1 6 Rear Window Closed Caption section updated Software version updated to reflect version 2 0 0 12 27 2010 1 7 All sections revised New CaptiView Device and SB430 10 pictures added 01 10 2011 1 8 Section 2 2 2 revised 07 02 2012 1 9 All sections revised Contact information updated 06 18 2013 2 0 Sections 2 2 4 and 1 3 added 10 30 2014 2 1 Preface revised D2K DP 000469 DRM Page 27 of 27 Version 2 1 Doremi Labs
13. he software on the AccessLink or CaptiLink One way is to use an FTP client e g Core FTP or Filezilla and the other is to use a USB flash drive to perform the upgrade 4 3 1 4 3 2 4 4 FTP Client Make sure that an FTP client is installed on the computer Turn the SB430 10 on and make sure it is able to ping to the network Open the FTP client and connect using the IP of the AccessLink or CaptiLink under port 21 Login as the root user and enter the appropriate password Add the update package pkg file to the folder doremi etc rc once and then reboot To check if the upgrade was successful open an SSH session and type the following command more doremi etc version and make sure that the version matches that of the pkg file USB Flash Update Create a folder in the USB drive and name it doremi then inside the doremi folder create another folder and name it update For example doremi update Copy the pkg file to the path of the USB flash doremi update then safely unmount the USB flash drive Put the USB flash drive in place of the CaptiView transmitter Wait for the light to stop blinking and then do a reboot or power cycle To check if the upgrade was successful open an SSH session and type the following command more doremi etc version and make sure that the version matches that of the pkg file Changing the Auditorium on the SB430 10 Connect to the AccessLink or CaptiLink via ssh s
14. ion settings are Speed 115200 Data bits 8 Stop bits 1 Parity None Flow control None o Connect and switch the device on and wait for it to boot e When the unit is done booting up login as root o Password for root is veeone o It is recommended to change the root password by typing the following command and following the on screen instructions passwd 4 2 1 Configuring the IP Address for AccessLink or CaptiLink e To configure the IP of the AccessLink or CaptiLink type the following command o echo n XXX XXX XXX XXX gt doremi etc ip_addr xxx xxx xxx xxx the desired IP address and then press the Enter key e To configure the netmask type the following command o echo n XXX XXX XXX xxX gt doremi etc netmask and then press the Enter key e To configure the gateway type the following command o echo n XXX XXX XXX XXX gt doremi etc gateway and then press the Enter key 4 2 2 Adding the IP Address of a Digital Cinema Server to the AccessLink or CaptiLink e To add the IP address type the following command o echo n XXX XXX XXX XXX gt doremi etc s430 10 ip conf e Power cycle the AccessLink or CaptiLink for the changes to take effect e Connect the CaptiView Transmitter to the USB port on the AccessLink or CaptiLink and go back to Section 2 of this manual to finish the setup D2K DP 000469 DRM Page 22 of 27 Version 2 1 Doremi Labs 4 3 Upgrading the SB430 10 Software There are two ways to upgrade t
15. nal devices Includes USB transmitter De USB CaptiView transmitter for use with CaptiView Transmitter CPTVW Tx Doremi servers CPTVW DCP Doremi CaptiView Closed Caption viewing CaptiView Display CPTVW DCP CLAMP device Includes display device and rubber mount for use in cup holder Figure 1 Doremi CaptiView Closed Caption viewing device Includes display device and clamp mount for use on seat arm Figure 2 CaptiCart CPTVW CART CaptiView display storage and charging station Rolling cart which holds and charges 8 CaptiView displays Assembly required D2K DP 000469 DRM Page 5 of 27 Version 2 1 Doremi Labs Top View 3 82 Inch 97 12 mm Bottom View 2 94 Inch 74 75 mm Side View D2K DP 000469 DRM Figure 1 CaptiView Cupholder Figure 2 CaptiView Clamp Page 6 of 27 Doremi Labs Top View 3 81 Inch 97 mm Bottom View 2 68 Inch 68 15 mm Side View Version 2 1 1 4 Contact If in need of help or assistance please contact Doremi Labs Technical Services USA 24 7 Technical Services line 1 866 484 4004 Technical Services Email cinemasupport doremilabs com Europe 24 7 Technical Services line 33 0 492 952 847 Technical Services Link http support doremitechno org ticketing Japan Technical Services line 044 966 4855 Technical Services Email support doremilabs co jp Australia China India Indonesia Korea Malaysia New Z
16. p Via Serial Port 22 4 2 1 Configuring the IP Address for AccessLink or CaptiLink 22 4 2 2 Adding the IP Address of a Digital Cinema Server to the AccessLink or CaptiLink 22 4 3 Upgrading the SB430 10 Software ccccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaaeeeeeeeeeeteesenneeeeeeees 23 ra A H og kee eee ere een rere ncn eee rts ener reer an ee tee eer tances Tee ere area ne 23 43 2 USB LAS IVA AC inner een tag evs Decor nts ea nse Sete tears a oe 23 4 4 Changing the Auditorium on the SB430 10 2 eeceeeeeneee cette eeeeeeeteeeeeeeeeeeteeeeeaaees 23 2 ACTIONS nn EEE rene E ir re gatbodvet E E 25 6 Document Revision HISIOSY cccccs cziccsecatececscetavscosedevicecesisstavedivecsardivesasetsvteccedivesssatsvecsaete 27 D2K DP 000469 DRM Page 2 of 27 Version 2 1 Doremi Labs FCC Warning CaptiView Transmitter e Be aware that any change or modification not expressly approved by Doremi Labs could void the user s authority to operate the equipment e This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation e Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide
17. rging Screen D2K DP 000469 DRM Page 16 of 27 Version 2 1 Doremi Labs This page has been intentionally left blank D2K DP 000469 DRM Page 17 of 27 Version 2 1 Doremi Labs 3 Rear Window Caption Configuration on Doremi Cinema Server e To perform this set up make sure the license is installed on the server and Closed Caption is enabled See steps above to install the license and enable the Closed Caption e Open the Device Manager e Select the Closed Caption device and check the enable box on the top right Figure 16 e Inthe Model field click in the drop down menu and select Wgbh Figure 16 e The second drop down menu in the Model field will change to RWC automatically Figure 16 e The Serial Port field drop down menu will change to dev ttySO automatically Figure 16 i Add Delete Model Field Serial Port Field B Device Type Closed Caption x Enabled r Setup Identifier Closed Caption Model Wgbh x Rwc erial Port Idevittyso Auditorium h B Play Offset o Oi millisecond Idle Text Idle Time 30 a seconds Mirroring On Off Figure 16 Rear Window Caption Configuration Example Click the Save button when finished to save the configuration Figure 16 D2K DP 000469 DRM Page 18 of 27 Doremi Labs Save Button Version 2 1 This page has been intentionally left blank
18. t password by typing the following command and following the on screen instructions passwd 4 1 1 Configuring the IP Address for the AccessLink or CaptiLink e To configure the IP of the AccessLink or CaptiLink type the following command o echo n XXX XXX XXX XXX gt doremi etc ip_addr xxx xxx xxx xxx the desired IP address and then press the Enter key e To configure the netmask type the following command o echo n XXX XXX XXX XXX gt doremi etc netmask and then press the Enter key e To configure the gateway type the following command o echo n XXX XXX XXX XXX gt doremi etc gateway and then press the Enter key 4 1 2 Adding the IP Address of a Digital Cinema Server to the AccessLink or CaptiLink e To add the IP address type the following command o echo n XXX XXX XXX XXX gt doremi etc s430 10 ip conf and then press the Enter key e Reboot the SB430 10 for the changes to take effect e Connect the CaptiView Transmitter to the USB port on the AccessLink or CaptiLink and then go back to Section 2 of this manual to finish the setup D2K DP 000469 DRM Page 21 of 27 Version 2 1 Doremi Labs 4 2 SMPTE 430 10 Protocol Set Up Via Serial Port e Remove the AccessLink or CaptiLink from packing and begin to set up near a power outlet and computer that has a serial port e The serial cable required for a proper connection is a female to female pin to pin cable which should be provided in the package o Serial connect
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