Orion-MCU User Manual 2.1.1
Contents
1. we OJRION MCU AN 2 m ht 7 SYSTEM SETTINGS k ATi USER MANAGEMENT System Settings SIP Configuration iiit Sai eaen Use External Registrar No ACCESS NUMBERS Use Outgoing Proxy Server No DATE amp TIME Local Listening SIP Port 5060 MAINTENANCE MCU is behind NAT No UPGRADE SIP Public IP Domain Name Registrations Table 2012 SURF Communications Solutions Figure 6 9 SIP configuration To configure SIP Settings 1 Select System Settings gt SIP Configuration 2 Click Edit 2 SIP settings become editable USER MANAGEMENT System Settings SIP Configuration NETWORK SETTINGS SIP CONFIGURATION Use External Registrar ACCESS NUMBERS Use Outgoing Proxy Server DATE amp TIME MAINTENANCE Local Listening SIP Port UPGRADE MCU is behind NAT Registrations Table Figure 6 10 Editing SIP Parameters When all check boxes are selected the full list of configurable parameters displays as follows 27 Orion MCU User Manual v 2 1 1 SYSTEM SETTINGS USER MANAGEMENT System Settings SIP Configuration NETWORK SETTINGS Name SIP CONFIGURATION Use External Registrar ACCESS NUMBERS Registrar IP Domain Name 127 0 0 1 DATE amp TIME Registrar Port MAINTENANCE Use Authentication UPGRADE Authentication Realm Use Outgoing Proxy Server Outgoing Proxy Server IP 127 0 0 1 Outgoing Proxy Server Port Local Listening SIP Port MCU is b2. SYSTEM SETTINGS USER MANAGEMENT System Settings Network Settings NETWORK SETTINGS Name SIP CONFIGURATION MAC Address 00 25 90 69 E2 F0 ACCESS NUMBERS Type Static DATE amp TIME Hostname orionmcu MAINTENANCE UPGRADE IP Address 10 10 6 200 Subnet Mask 255 255 0 0 Default Gateway 10 10 1 9 Preferred DNS Server 8 8 8 8 Alternate DNS Server 8 8 4 4 2012 SURF Communications Solutions Figure 6 6 Network settings screen 1 24 Orion MCU User Manual v 2 1 1 To configure network settings 1 Select System Settings gt Network Settings 2 Click Edit 2 Network parameters become editable OJRION MCU SYSTEM SETTINGS System Settings Network Settings NETWORK SETTINGS Name USER MANAGEMENT SIP CONFIGURATION DHCP ACCESS NUMBERS Hostname ononmcu DATE amp TIME IP Address 10 10 6 200 MAINTENANCE Subnet Mask 255 255 0 0 UPGRADE Default Gateway 10 10 1 9 Preferred DNS Server 8 8 8 8 Alternate DNS Server 8 8 44 2012 SURF Communications Solutions Figure 6 7 Editing the network settings Note If the DHCP parameter is selected then only the Hostname parameter can be edited All other network parameters are grayed out O SYSTEM SETTINGS USER MANAGEMENT System Settings Network Settings orionmcu 10 10 6 200 255 255 0 0 10 10 1 9 8 8 8 8 8 8 4 4 2012 SURF Communications Solutions Name DHCP Hostname IP Addres
3. This section provides information about installing the Orion MCU into a rack unit There are a variety of rack units on the market which may mean the assembly procedure will differ slightly You should also refer to the installation instructions that came with the rack unit you are using Installing into a Telco Rack The compact design of the Orion MCU enables installation into a Telco rack without the use of rails The installation instructions are similar to the regular rack instructions Orion MCU User Manual v 2 1 1 Installing the Chassis into a Rack Confirm that chassis includes the four mounting screws required to mount the chassis into a rack Align the thru holes of the chassis with the thru holes of the rack Insert the mounting screws into the thru holes in the front of the chassis and through the thru holes in the rack Figure 12 2 Installing Orion MCU into a Telco Rack ay Figure 12 1 Installing Orion MCU into a Rack Orion MCU User Manual 13 Appendix C Technical Specification Dimensions 9 x 7 5 in 229 x 191 mm Chassis 1U Rackmountable Weight Gross Weight 10 Ibs 4 5 kg System Input Requirements AC Input Voltage 100 240 VAC auto range Rated Input Current 3A max Rated Input Frequency 50 to 60 Hz Power Supply Rated Output Power 200W Part PWS 202 1H Rated Output Voltages 3 3V 8A 5V 8A 12V 16A 12V 0 5A 5Vsb 2A Operating Environment Operating Te
4. User Manual v 2 1 1 11 3 2 General Safety PrecautiOns cccscccccssseccccsseccccenseccceesececeeneceeeeeseeessuecesseeceeseges Appendix B Rack Mounting 8 Appendix C Technical 50661163 12 13 Orion MCU User Manual v 2 1 1 1 About This Manual This manual provides detailed guidance of the Orion MCU It includes a description of the product its functionality features configuration and operation This document includes the following sections Section 1 About This Manual This section Section 2 Introduction This section provides an introduction to the functionality and capabilities of Orion MCU Section 3 Topologies This section covers the network topologies available when using Orion MCU Section 4 Physical Overview This section provides a physical description of the product including physical connectivity Section 5 Getting Started This section provides detailed information about how to get started with the product including unpacking the system and connecting it to your network Section 6 Administration and Configuration This section provides information on the administration and the configuration of Orion MCU via the web based management system s GUI Section 7 Conferences This section provides information on how to create and configure a conference Section 8 Leader Dashboard This section describes the Leader Dashboard feature enabling a conference leader
5. 2 Dialing Information Registered on PBX Participant is registered on Orion MCU SIP internal Registrar Calling via access number toa Dial 500 gt Prompt Please enter your conference number followed by conference with PIN code the key Dial 100 gt Prompt Please enter the conference PIN required number followed by the key Dial 1 Connected to conference Alternative option Connecting without prompts Dial 5 00 100 1 Connected to conference Calling conference number Dial 100 Prompt Please enter the conference PIN number followed with PIN code required by the key Dial 1 Connected to conference Calling via access number toa Dial 500 gt Prompt Please enter your conference number followed by conference with PIN code not the key Dial 100 Connected to conference required Calling conference number Dial 100 Connected to conference with PIN code not required Table 7 3 Dialing Information Registered on Orion MCU 42 Orion MCU User Manual v 2 1 1 Participant is not registered Calling via access number toa Dial S010 Orion com Prompt Please enter your conference number conference with PIN code followed by the key gt Dial 100 Prompt Please enter the required conference PIN number followed by the key Dial 1 Connected to conference Alternative option Connecting without prompts Dial 5 00 100 1 Orion com Connected to confere
6. NETWORK SETTINGS Status The device is ready for upgrade with a new version Current version 2 1 0 7 SIP CONFIGURATION Start the upgrade ACCESS NUMBERS DATE amp TIME MAINTENANCE UPGRADE Figure 6 22 Starting the upgrade process 6 Click Start the Upgrade The upgrade occurs 35 Orion MCU User Manual v 2 1 1 O RION MCU SYSTEM SETTINGS USER MANAGEMENT System Settings Upgrade NETWORK SETTINGS Status Upgrade in progress Current version 2 1 0 7 SIP CONFIGURATION The system is upgrading Please wait ACCESS NUMBERS DATE amp TIME MAIN TENANCE UPGRADE Figure 6 23 Upgrade occurring 7 Did you select the Reboot option before the software download e If YES then the system reboots automatically e If NO then click the Reboot button which appears after the upgrade is complete OJRION MCU SYSTEM SETTINGS USER MANAGEMENT System Settings Upgrade NETWORK SETTINGS Status Upgrade is finished Current version 2 1 0 7 SIP CONFIGURATION Reboot ACCESS NUMBERS DATE amp TIME MAINTENANCE uPGRADE Figure 6 24 Reboot confirmation 36 Orion MCU User Manual v 2 1 1 7 Conferences After system parameters have been provisioned conferences can be set up 7 1 Summary Select Conferences gt Summary to view the list of the existing active conferences CONFERENCES SUMMARY Conferences Summary CONFERENCE SETTINGS Meeting Room Number 08 08
7. file is allowed To provide a new trace file the existing file must be deleted Start Diagnostic Trace 120 sec Save Diagnostic Trace Delete Diagnostic Trace 6 7 Upgrade The system can be upgraded as software upgrades become available The software is first downloaded and the upgrade applied After the upgrade the system must be rebooted To upgrade the system 1 Select System Settings gt Upgrade The Upgrade window opens 34 Orion MCU User Manual v 2 1 1 OJRION MCU SYSTEM SETTINGS USER MANAGEMENT System Settings Upgrade NETWORK SETTINGS Status System is ready and initialized Current version 2 1 0 7 SIP CONFIGURATION URL update orionmcu com Version 2 1 0 7 Reboot ACCESS NUMBERS 3 DATE 8 TIME MAINTENANCE UPGRADE Figure 6 21 Upgrade window 2 In URL type the address of the Orion MCU upgrade server update orionmcu com If DNS has not been configured see Network Settings section 6 5 1 above please use its IP address 23 23 229 203 3 In Version type the version number to be downloaded 4 After the upgrade is complete the system must be rebooted To cause the reboot to occur automatically select Reboot Otherwise the system can be rebooted manually after the upgrade is completed 5 Click Download The software download occurs After the download is complete the Start the Upgrade button appears MCU SYSTEM SETTINGS USER MANAGEMENT System Settings Upgrade
8. suese suse vesnesssecesseens 15 gee tsa Sept csnicerweon seas ronniner A TREE 15 AD SVST MIPIVSICA E 15 A 2 1 CONTOLPANE BUTTONS 15 A 2 COMO P ANG LEDS secerneren ciin E 16 eC aes er eee eer eee eee eee eer 16 0 5 Getting Started 8 17 6 Administration and Configuration ccccecsccscscsccccccscsccccccscsceccececscsccccecscuceccecscsceseecececes 20 CL 000 ea E E ee re 20 0 7 E E E A E 20 6 MnM ss E E ee ee 21 64 User EE 22 6 4 1 Creating a New USEF cccceccssccssecesecescceseceseccseccseccseesaeetseetaeetaeeteesaeeseeeseeeeees 23 6 4 2 Modifying User Information esssssssssseesssrensssreresrresssreresrrrrssrrresrreresrereserereserresene 23 643 Deleting a UCET ecrire O eee ee 24 6 5 System Parameter 5 eonedercsercubebiesavendvexipeneeaevenaseas 24 6 5 1 Configuring Network Settings cccccccsssecccessececcesscceeeesececseneceseeaeceeseeseeeesenees 24 6 9 2 Configuring SIP 5 0 27 6 5 3 Configuring Access NUMDEIS covessccdcsiuszisswntseetiabateleasaesesieaneseieaasadiebesainavesnesdoosetss 30 00 De ama 32 6 0 TOT 000 33 Orion MCU User Manual v 2 1 1 6 6 1 Start Diagnostic Trace cceeccseeceseceseceeeeeeeeees 67 E ae ene ee eene ee ES eraran acmnaeeesameieessusgeopectemavecenscnesy 7 SUMMA 7 2 Conference SEttINGS cccesccccesseccceeseceeeeeseceeeeeecete
9. to the Orion MCU and then to the power outlet Press the power button located on the front panel of the Orion MCU to turn on the power Boot time is approximately 5 minutes power LAN Provided CAT 6 cable Figure 5 1 Cable connections Step 4 Apply the static IP address 192 168 0 2 to your computer Change your computer s network settings and apply the following static IP address 192 168 0 2 17 Orion MCU User Manual v 2 1 1 Step 5 Change Orion MCU s IP address Orion MCU is provided with a default IP address 192 168 0 1 that should be modified before using the system To change the IP address 1 Ina web browser navigate to the default IP address 192 168 0 1 and upon the appearance of the login screen enter the default user name and password admin admin 2 Select System Settings gt Network Settings ORION MCU SYSTEM SETTINGS USER MANAGEMENT System Settings Network Settings NETWORK SETTINGS Name SIP CONFIGURATION MAC Address 00 25 90 69 E2 F0 ACCESS NUMBERS Type Static DATE amp TIME Hostname orionmcu MAIN TENANCE UPGRADE IP Address 10 10 6 200 Subnet Mask 255 255 0 0 Default Gateway 10 10 1 9 Preferred DNS Server 8 8 8 8 Alternate DNS Server 8 8 4 4 2012 SURF Communications Solutions Figure 5 2 Network Settings window 4 Click Edit and then modify the IP Address field l v l 5 Click Savel a confirmation message appears Cl
10. 2012 11 50 09 Multimedia 400 2012 SURF Communications Solutions Figure 7 1 List of existing conferences To see the details of a conference al 4 6 Click View In the following example the details of conference number 24 are displayed Details include conference state conference type and a list of participants including details such as telephone number login time and role in the conference 37 2i 4 2012 SURF Communications Solutions Orion MCU User Manual v 2 1 1 Details of Conference Conference State Active Conference Type Multimedia Tel Login Time Role 11 52 02 participant 11 53 03 participant Figure 7 2 Conference details Click Leader Dashboard 34 to open the Leader Dashboard and manage a conference admin Create a new Conference 7 2 Conference Settings The parameters of an existing conference can be viewed or modified and new conferences can be created 7 2 1 Opening the Conference Settings Window To open the Conference Settings window e Select Conferences gt Conference Settings The list of the existing conferences is displayed ORION MCU CONFERENCES SUMMARY Conferences Conference Settings CONFERENCE SETTINGS Media Type Meeting Room Number VIP Participants Register Status NOT Registered External registrar disabled NOT Registered NOT Registered NOT Registered NOT Registered Status meetin
11. 27 T Communication Solutions Orion MCU User Manual f gt p n f pon S Version 2 1 1 Document Version 2 1 1 13 November 2012 Orion MCU User Manual Copyright 2005 2012 SURF Communication Solutions Ltd This document contains confidential and proprietary information of SURF Communication Solutions Ltd henceforth referred to as SURF All rights reserved No part of this documentation may be reproduced in any form or by any means or used to make any derivative work such as translation transformation or adaptation without written permission from SURF Communication Solutions SURF reserves the right to revise this document and to make changes therein from time to time without providing notification of such revision or change This document contains descriptive information regarding the subject matter herein and is not an offer to purchase or license any products or services of or from SURF SURF expressly disclaims any and all representations or warranties expressed or implied herein including but not limited to warranties of merchantability or fitness for a particular purpose The licensing or sale of any product or service by or of SURF shall only be made in accordance with and subject to the terms of an agreement for the relevant product or service to be signed by both the customer and SURF or its authorized agent or representative Consequently SURF shall carry no liability to any such custo
12. Endpoints can register to the Orion MCU SIP registrar or to the PBX Remote office LAN 1 can be connected to the Orion MCU through the built in NAT Traversal capabilities Orion MCU provides mixing bridging switching signaling interoperability and NAT translation Voice only endpoints can also participate in a video conference making it a mixed voice video conference a 13 Orion MCU User Manual v 2 1 1 3 6 Topology 6 Connectivity with Remote Endpoints As shown below in Figure 3 6 Orion MCU is located behind a NAT with a private IP address The participants interact directly with the Orion MCU via SIP to set and initiate a conferencing session Figure 3 6 Connectivity with Remote Endpoints All SIP Endpoints at the enterprise register to the PBX or the Orion MCU The LAN firewall router must have port forwarding configured to the Orion MCU Remote employees connect to the conference call by registering to the Orion MCU Orion MCU provides mixing bridging switching signaling interoperability and NAT translation oa ae 14 Orion MCU User Manual v 2 1 1 4 Physical Overview 4 1 Description Figure 4 1 shows the front view of Orion MCU Figure 4 1 Front view of the Orion MCU The Orion MCU is available in 2 configurations supporting both small and large enterprises Orion MCU 1286 Orion MCU 1286 is a small to medium enterprise based video voice conferencing system Concurrently the sy
13. PBxX IP Address If the participant is not a registered participant For example Invite Participants Charlie 52376845 Charlie 10 10 10 180 3 Click 5 to add more participants and then click Invite lx oo Click to cancel the invitation 8 5 Modifying the Conference Layout Mode To set the conference layout mode click the Layout tab on the main leader dashboard The following screen opens showing the current and the possible layouts Participants Layouts nin 4 nn Dominant Based Equal Presence La La 4 Apply Chosen Layout to Conference Current Layout Figure 8 5 Conference layout mode One of two layouts can be chosen e Dominant based The dominant speaker s image is larger than the other participants images e Equal Presence All the images are displayed equally The dominant speaker is automatically defined by energetic voice detection The red border shows the chosen layout Click Apply Chosen Layout to Conference to select a layout 47 Orion MCU User Manual v 2 1 1 9 Firewall and NAT 9 1 Overview Orion MCU provides voice and video conferencing services for SMBs and enterprises and is naturally located either in a demilitarized zone DMZ with a public or private IP address or ina LAN behind the organization s Firewall NAT Network Address Translation with a private IP address The Orion MCU may also reside in a public IP Firewalls that are not SIP aware may cause c
14. U SYSTEM SETTINGS USER MANAGEMENT System Settings Maintenance NETWORK SETTINGS SIP CONFIGURATION ACCESS NUMBERS System Status DATE amp TIME Application Restart MAINTENANCE Hardware Reset UPGRADE Orion MCU Shutdown Start Diagnostic Trace 120 sec Figure 6 19 Maintenance window 2 Click a button to perform the action specified For additional maintenance operations and troubleshooting an emergency menu can be accessed using serial connectivity For further information see Serial Connectivity 6 6 1 Start Diagnostic Trace To provide diagnostic trace 1 Select System Settings gt Maintenance The Maintenance window opens 33 Orion MCU User Manual v 2 1 1 2 Click on Start Diagnostic Trace 3 Enter the interval for information collection in the text box The allowed range is between 0 to 300 seconds start Diagnostic Trace 120 sec If O is entered the system provides a file which contains all the system logs Otherwise the information saved includes more detailed information 4 A diagnostic file zip file is created Click Save Diagnostic Trace to save the file Diagnostic Status Diagnostic file was created successfully Save Diagnostic Trace Delete Diagnostic Trace Figure 6 20 Diagnostic Dialog Box 5 After saving the file Delete Diagnostic Trace appears on the main Maintenance screen allowing the user to delete the file Only one trace
15. also participate in a video conference making it a mixed Voice Video conference ve ae er Orion MCU User Manual v 2 1 1 3 2 Topology 2 Orion MCU via PBX and Direct Connectivity As shown below in Figure 3 2 the participants join the conference either through Orion MCU or the PBX Surf ORION MCU Figure 3 2 Topology 2 Orion MCU via PBX and Direct Connectivity SIP endpoints are registered to Orion MCU internal SIP registrar or the PBX The PBX supports SIP Signaling The Orion MCU registers as an extension or is configured as a trunk in the PBX SIP endpoints can call through the PBX Orion MCU registrar or directly to the Orion MCU Orion MCU provides Mixing Bridging Switching and signaling interoperability SIP endpoints can also connect directly using direct dialing Without registration Voice only clients can also participate in a video conference making it a mixed Voice Video conference er e p 10 Orion MCU User Manual v 2 1 1 3 3 Topology 3 Direct Interaction with Orion MCU As shown below in Figure 3 3 the participants interact directly with the Orion MCU via SIP to connect to a conference room The participants PIN numbers and access codes are pre provisioned through Orion s web based management system Surf ORION MCU Figure 3 3 Topology 3 Direct Interaction with Orion MCU Endpoints may be registered to Orion MCU SIP registrar SIP endpoints can call through the Orion MCU
16. e room temperature is too high Check the airflow to the unit This LED will remain on as long as the indicated condition exists DY NIC2 Indicates network activity on LAN2 when flashing NIC1 Indicates network activity on LAN1 when flashing gt HDD Indicates hard drive activity when flashing 2 Power Indicates power is being supplied to the system This LED is illuminated 5 when the system is operating 4 2 3 VO Ports Figure 4 2 shows the I O ports of Orion MCU appear at the rear part of the chassis PS 2 mouse LAN2 E power keyboard COM port VGA port LANI supply Figure 4 2 I O ports 16 Orion MCU User Manual v 2 1 1 5 Getting Started Step 1 Follow the precautionary instructions Follow the precautions and system safety instructions as listed in Appendix A of this User Manual Choose a clean dust free area that is well ventilated Avoid areas where heat electrical noise and electromagnetic fields are generated If you intend to install the system on a rack choose a location near a grounded power outlet and follow the instructions in Appendix B of this User Manual Step 2 Unpack your Orion MCU system Step 3 Connect the cables Connect the cables to your Orion MCU system as shown below in Figure 5 1 1 Connect the supplied short CAT 6 cable in a loop 2 Connect the Orion MCU to the LAN port of your computer using a CAT 5 6 cable 3 Connect the Power Cable first
17. eees 7 2 1 Opening the Conference Settings Window 7 2 2 Creating a Conference cccccceesececeeeseeeeeeeeeeees 7 2 3 Other Conference ACtiONS ccccccssssseeeeeeeeees 7 3 Conferencing ParaMeters ccccccccsssccceesseceeeeeeeeeeeees 74 lt 1 ayes ot se ee 7 5 as Leader Dashboard s src aa a LO EE arr eee 8 2 Main tenenedetecodesetsceuesceecacusamee 8 3 Leaders 8 4 Inviting Participants ssessessessessessessessessessessessesseesee 8 5 Modifying the Conference Layout Mode Firewall and 0 9 1 asst asedeneeeueceiniatsdeanedueenossaece POO aia er ER 9 2 1 Orion MCU in a DMZ eessesssssssssssessrrssresssses 9 2 2 Orion MCU behind a NAT seess 9 3 Firewall NAT Settings ccccccccccecccsssseeeeeeseeeeeeeeeeeeees neseoutasearantinenstece 9 3 2 Enabling SIP Sessions 44444402 9 3 3 RTP Traffic Ports RANGEC cccceeeccccesseeeeeeseeeees 9 4 NAT Traversal in Orion MCU cceeeeeeecceceseeesseeeeeeees 9 4 1 Near End NAT TraversSal cccccccccssssssseeeeeeees 9 4 2 Orion MCU Setting for Near End NAT Traversal 9 4 3 Far End NAT TraverSall ccccccccecsssssseeeeeeees Serial Connectivity Appendix A Precautions amp 53 6 11 1 Rack PreCautiOns cccccccccccccsssssseeecceeessaeeseeeeceeeesenas 11 2 Server TES VE V aN 11 3 1 Electrical Safety 663000 10 11 Orion MCU
18. ehind NAT SIP Public IP Domain Name Registrations Table 60 Figure 6 11 All SIP parameters 3 Edit the SIP settings as needed according to the following table Use External Check box If an external registrar is configured Orion MCU registers access Registrar Yes No numbers and conference rooms to the external registrar Registrar IP IP address The external registrar IP address or domain name Domain Name Registrar Port The external registrar SIP port Use Check box Indicates whether the registration requires authentication Authentication Yes No Authentication String Authentication realm Realm Check box States whether a proxy server is used Use Outgoing END In case the Orion MCU is behind NAT or configured with public IP Proxy Server and NAT traversal Near or Far end shall be done in the Orion MCU Outgoing proxy should not be configured Outgoing Proxy IP address The Outgoing proxy SIP IP address Server IP Outgoing Proxy Port The Outgoing proxy SIP port Server Port Local Listening Port This is Orion MCU s Local listening SIP port SIP Port MCU is behind Check box States whether the MCU is behind a NAT NAT Yes No SIP Public IP IP address SIP public IP address or domain name for near end NAT traversal Domain Name see section 9 4 2 Orion MCU User Manual v 2 1 1 Table 6 2 SIP settings table 4 Torevert to the previous value ina field click cancel 5 Click Sa
19. enter PIN number to log into the conference If positive then the conference is registered to the external 40 Orion MCU User Manual v 2 1 1 registrar ee Yes No a positive then the conference is registered with authentication Username String If authentication chosen a username needs to be entered authentication chosen a username needs to be entered Da aaa aaa authentication chosen password needs to be entered Participant PIN The participant PIN for logging into the conference Leader PIN Number The conference leader PIN should be different from the participant PIN Leader Required Defines if the conference can start before the leader joins the conference or not if configured yes all regular participant will be placed on hold until the leader joins to the conference VIP Participants List of numbers Participants phone numbers or SIP URIs who can join the conference without entering a participant PIN codes Table 7 1 Conferencing parameters 7 4 Content Sharing SIP clients may originate content sharing at any time during a conference session In this case the conference layout is modified to one large image which contains the content and a smaller image containing the presenter s image If the video is disabled only the large image of the content shall be displayed When the presentation of the content is finalized the system returns to the original layout applied before the content s
20. entities in the external network the firewall NAT router must be configured to allow incoming and outgoing SIP messages through UDP port 5060 and 5093 for SIP session signaling and TCP port 5061 for TLS 9 3 3 RIP Traffic Ports Range The range of the UDP ports for the incoming and outgoing RTP packets need to remain open in the firewall NAT Orion MCU communicates through ports in the range 10000 20000 for video voice and content sharing The actual range can be restricted within the default one depending on number of conferences participants per conference conference type and Orion MCU s model you are using 50 Orion MCU User Manual v 2 1 1 9 4 NAT Traversal in Orion MCU 9 4 1 Near End NAT Traversal In a deployment scenario where Orion MCU is located behind a firewall and is configured with private IP address the signaling sent from the Orion MCU messeges will contain private IP addresses Unless the firewall provides VoIP NAT Traversal services sessions will not connect as the singling messeges will contain non routable addresses This issue is called Near End NAT traversal as the problem to be solved is near meaning the close firewall Orion MCU solves this problem by providing near end NAT traversal as part of the Orion MCU The private IP addresses within the SDP are replaced by the NAT s public IP address and the clients receive SIP messages which include SDP with accessible public IP addresses pro
21. escribed in Conferencing Parameters To delete a conference e Click Delete manage a conference e Click Leader Dashboard 4 to open the Leader Dashboard See Leader Dashboard 7 3 Conferencing Parameters Conferencing parameters are as follows Media Type Multimedia The type of conference to be defined Multimedia for Video Voice Only conference or Voice only for Voice conference Video Quality Normal The video quality of the conference Hi Normal CIF 352X288 High VGA 640x480 HD 1280x720 d Voice Onl Voice Only GAY elite Sele Cy Bandwidth Low SURF recommends using Medium as a default value Allocation Medium hence every new conference room s Bandwidth Allocation High parameter will be configured as Medium If the bandwidth in the LAN or WAN where the Orion MCU in deployed is low please set the conference room s Bandwidth Allocation parameter to Low there is no bandwidth restrictions you may use High for enhanced video quality Video Layout Type Equal Layout The type of the video conference layout Dominant Based Max Shown Number Up to 16 shown participants for equal based layout or up to Participants 8 shown participants for dominant based layout Meeting Room Number The meeting room conference can be accessed by direct Number dialing if it is registered PIN Required Yes No If positive the participant is required to
22. g Voice Only Multimedia HD Dominant Rand D Multimedia High Dominant HD_Room Ziv Multimedia HD Equal uae Multimedia Equal Multimedia Equal Orion MCU User Manual v 2 1 1 Figure 7 3 Conference management screen Note The three parameters displayed in the Media Type column are as follows e Multimedia Voice e Video Quality Normal Voice Only CIF 352X288 High VGA 640x480 HD 1280x720 e Dominant Based Equal Presence 7 2 2 Creating a Conference To create a new conference p 1 Click Create a new Conference Ey The Create a new Conference window opens Create a new Conference Conference Media Type Multimedia Voice Only Video Quality Normal Bandwidth Allocation High Video Layout Type Equal Layout Dominant Based Max Shown Participants 5 ad Meeting Room Number PIN Required Register Authenticate Participant PIN Leader PIN Leader Required VIP Participants Figure 7 4 New conference details 2 Select conference parameters as described in Conferencing Parameters 39 Orion MCU User Manual v 2 1 1 7 3 Click Save to save the entered information 7 2 3 Other Conference Actions You can edit conferences delete conferences and open the Leader Dashboard to manage a conference from the Operations column of the Conference Settings window To edit a conference e Click Edit Then edit conference parameters as d
23. haring session Currently content sharing works only with AVer Room system To start the content sharing the user should press the Present button on AVer s remote control 41 Orion MCU User Manual v 2 1 1 7 5 Dialing Options In order to join a conference from video room system phone or a softclient the user can use the access number or the conference number The following tables show the various dialing options per each choice and examples for each option For all the examples below the following numbers will be used Access Number 500 Conference Number 100 Participant PIN Code 1 Orion MCU Domain Orion com Domain name or IP address Participant is registered on PBX Calling via access number toa Dial 500 gt Prompt Please enter your conference number followed by conference with PIN code the key gt Dial 100 Prompt Please enter the conference PIN required number followed by the key Dial 1 Connected to conference Calling conference number Dial 100 Prompt Please enter the conference PIN number followed with PIN code required by the key Dial 1 Connected to conference Calling via access number toa Dial 500 gt Prompt Please enter your conference number followed by conference with PIN code not the key gt Dial 100 Connected to conference required Calling conference number Dial 100 Connected to conference with PIN code not required Table 7
24. he system s pre defined languages by using the drop down menu on the top left side of the screen 20 Orion MCU User Manual v 2 1 1 6 3 Main Menu The main menu appears when the user has logged in The main menu is divided into two major categories a System Settings b Conferences Prior to conference creation system settings must be configured USER MANAGEMENT NETWORK SETTINGS SIP CONFIGURATION ACCESS NUMBERS DATE amp TIME MAINTENANCE Fy UPGRADE 5 U R F Communication Solutions 2012 SURF Communications Solutions Figure 6 2 Main Menu Note To log out click the logout icon red located on the top right side of the screen Note To view information about the system click About on the top right of the screen 21 Orion MCU User Manual v 2 1 1 6 4 User Management User Management is the first category under System Settings on the main screen The User Management screen allows the administrator to create a new user update existing user information or remove a user from the system OJRION MCU SYSTEM SETTINGS USER MANAGEMENT System Settings User Management NETWORK SETTINGS SIP CONFIGURATION User Role ACCESS NUMBERS admin DATE amp TIME MAINTENANCE UPGRADE Andrew 2012 SURF Communications Solutions Figure 6 3 User Management The User field lists user names The Role field displays the capabilities of the user in the sy
25. he number dialed by a participant does not match any of the provisioned access numbers or conference numbers the call is declined To configure access numbers 1 Select System Settings gt Access Numbers The Access Numbers window opens SYSTEM SETTINGS USER MANAGEMENT System Settings Access Numbers NETWORK SETTINGS Create a new Number SIP CONFIGURATION Register Status Video Quality Authenticate A PARA REE No NOT Registered High No DATE amp TIME External registrar High U k MAINTENANCE disabled 1g sername mar UPGRADE NOT Registered HD 2012 SURF Communications Solutions Figure 6 14 Access number provisioning 2 Click Create for a new Number The Create a new Number window opens Create a new Number Number Video Quality Normal v Register E 5 Figure 6 15 Create a New Number Window 3 Inthe Number field type the new access number 4 Inthe Video Quality field select one of the following e Voice Only 30 Orion MCU User Manual v 2 1 1 e Normal CIF 352X288 e High VGA 640x480 e HD 1280x720 5 Doone of the following gt To register the access number continue with the next step e To complete the configuration procedure click Save Af 6 To register the access number to the registrar select Register Create a new Number Number Video Quality Normal v Register Authenticate Figure 6 16 Registering a Number The Authenticate
26. ick OK to apply the network settings ATTENTION the device will be rebooted 6 Click OK The system reboots and the changes are applied If DHCP was chosen the simplest way to see the Orion MCU IP Address is to connect a monitor and restart the machine The IP Address will appear in the Login Screen at the end of the system load 18 Orion MCU User Manual v 2 1 1 Step 6 Connect to the Orion IP Address from your Network Restore the original network configuration on your computer and connect the Orion MCU to your network Connect to the Orion MCU Management GUI by entering the Orion MCU s IP address in a web browser The Orion MCU is now connected to your network 19 Orion MCU User Manual v 2 1 1 6 Administration and Configuration 6 1 Overview Administration and configuration of Orion MCU are provided through the web based GUI After setting up the system and prior to conference service creation the system needs to be configured according to the steps described in this section 6 2 Login After entering the Orion MCU s IP address in your web browser a login screen appears Enter the default user name and password admin admin ORION MCU Username admin Password 2012 SURF Communications Solutions Figure 6 1 Login screen Note It is recommended to change the default admin password before starting to use the system ORION MCU Note The user can choose a language from t
27. igure 8 2 Leader Dashboard main screen The icons displayed on the Leader Dashboard are as follows Dominant participant Participant not Dominant 1 Call statistics Participant voice enabled Video only conference Participant voice muted Visible participant Voice only participant Participant video disabled Remove participant Table 8 1 Leader dashboard icons 45 Orion MCU User Manual v 2 1 1 Call statistics for 5716 Video Sent from MECU H264 CIF Framerate 24 FPS Received by MCU H264 CIF x 77 Voice Sent from MCU G 711A Received by MCU G 711A Figure 8 3 Call statistics 8 3 Leader s Capabilities The leader can take the following actions e Invite a participant to join the conference e Modify the status of the participant from dominant to non dominant and vice versa e Make a participant visible invisible e Obtain call statistics 6 Mute Unmute all participants e Mute Unmute a participant e Remove a participant from the conference e Modify the conference layout mode 8 4 Inviting Participants To invite participants to join a conference 1 Click Invite Participants The Invite Participants window opens Invite Participants Invite Figure 8 4 Inviting participants 2 Enter one of the following e Name participant s SIP registration value to the SIP proxy If the participant is a registered participant 46 Orion MCU User Manual v 2 1 1 e name
28. io streams that are adapted to their device s media characteristics codecs rates frame size and resolution e Video voice characteristics Voice codecs G711a G711u G729 G722 1 iLBC G723 Video codecs MPEG4 H263 H264 Video resolution Up to 720p e Conference Management Conferences can be managed by a leader or set as automated ad hoc conference rooms e Leader Dashboard The Orion MCU Leader Dashboard enables conference leaders to manage the conference Upon logging into the Leader Dashboard the leader can invite participants modify conference parameters mute set dominant speaker etc and revoke disconnect participants from the conference and view conference information e Configurable Meeting Rooms Meeting rooms not scheduled conferences can be provisioned and established and once established used at any time e Multiple Access Numbers Orion MCU supports multiple access numbers The Orion MCU s access numbers are pre provisioned and are dialed by conference participants directly or indirectly via their serving PBX e Multiple Video Layout Options 10 video dynamic layouts are available for equal presence display and 5 for dominant based display The layouts are modified automatically when a participant enters or leaves the conference e VIP Participants Orion MCU allows VIP participants to join a conference without PIN code authentication Orion MCU User Manual v 2 1 1 e Registration Or
29. ion MCU is provisioned for registration as a SIP endpoint in the network An authentication option is provisioned for each registration process SIP clients may register to Orion MCU s built in SIP registrar e NAT Traversal Orion MCU provides near end and far end NAT traversal enabling connectivity between entities Orion MCU SIP clients which are behind not SIP aware NATs and firewalls e Content Sharing Orion MCU provides content sharing originated by a SIP client In this case the conferencing layout is modified to one large image which contains the content and a smaller image containing the presenter s image currently content sharing works only with AVer Room system Orion MCU User Manual v 2 1 1 3 Topologies This section describes the network topologies supported by Orion MCU 3 1 Topology 1 Orion MCU via SIP PBX As shown below in Figure 3 1 the participants connectivity with Orion MCU is provided via the PBX which provides SIP registrar services to the users In order to enhance existing services for multimedia conferencing the PBX interacts with Orion MCU using SIP Surf ORION MCU Figure 3 1 Topology 1 Orion MCU via SIP PBX All SIP endpoints at the enterprise register to the PBX The PBX supports SIP Signaling The Orion MCU registers as an extension or is configured as a trunk in the PBX Orion MCU provides Mixing Bridging Switching and signaling interoperability Voice only clients can
30. irflow and ease of servicing e This product is for installation only in a Restricted Access Location dedicated equipment room service closet etc Rack Mounting Considerations Ambient Operating Temperature If installed in a closed or multi unit rack assembly the ambient operating temperature of the rack environment may be greater than the ambient temperature of the room Therefore consideration should be given to installing the equipment in an environment compatible with the manufacturer s maximum rated ambient temperature Tmra Reduced Airflow Equipment should be mounted into a rack so that the amount of airflow required for safe operation is not compromised Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading Circuit Overloading Consideration should be given to the connection of the equipment to the power supply circuitry and the effect that any possible overloading of circuits might have on over current protection and power supply wiring Appropriate consideration of equipment nameplate ratings should be used when addressing this concern Reliable Ground A reliable ground must be maintained at all times To ensure this the rack itself should be grounded Particular attention should be given to power supply connections other than the direct connections to the branch circuit i e the use of power strips etc Rack Mounting Instructions
31. it which will cause electrical shock Use extreme caution when using metal tools which can easily damage any electrical components or circuit boards they come into contact with e Do not use mats designed to decrease static electrical discharge as protection from electrical shock Instead use rubber mats that have been specifically designed as electrical insulators e The power supply power cords must include a grounding plug and must be plugged into grounded electrical outlets 11 3 2 General Safety Precautions Follow these rules to ensure general safety e Keep the area around the system clean and free of clutter e The system weighs approximately 10 lbs 4 5 kg e Place the chassis top cover and any system components that have been removed away from the system or on a table so that they won t accidentally be stepped on e After accessing the inside of the system close the system back up and secure it to the rack unit with the retention screws after ensuring that all connections have been made 55 Orion MCU User Manual 12 Appendix B Rack Mounting The box your chassis was shipped in should include four mounting screws which you will need if you intend to install the system into a rack Choosing a Setup Location e Leave enough clearance in front of the rack to enable you to open the front door completely 25 inches e Leave approximately 30 inches of clearance in the back of the rack to allow for sufficient a
32. mer based on this document the information contained herein or the omission of any other information Trademarks The name SURF Communication Solutions is a registered trademark of SURF Communication Solutions Ltd Any other trademarks trade names service marks or service names owned or registered by any other company and used herein are the property of their respective owners SURF Communication Solutions Ltd Tavor Building P O Box 343 Yokne am 20692 Israel Tel 972 0 73 714 0700 Fax 972 0 4 959 4055 Web htto www surfsolutions com site support surfsolutions com Orion MCU User Manual Table of Contents 1 se etenemmeule sa saneceven inuiieasehpanesseuaceeneiaoesoc 6 2 A EEE N a A 7 ZV FUNCIONA e A E E E T 7 2 2 MICA E 8 7 3 0 0 E S 9 5 1 Topology 1 0Orion MCU Vid SIP PBX 9 3 2 Topology 2 Orion MCU via PBX and Direct Connectivity cccccceeesceessceeeecseeeeeeenees 10 3 3 Topology 3 Direct Interaction With Orion MCU cecccccessececceseececeeseceeeeseceeeeneceeeenes 11 3 4 Topology 4 Connectivity with External Networks ccccccsssececceseeceeeseceeeeeceeeeeceeeeees 12 3 5 Topology 5 NAT Traversal Capabilities with sesssssssssreesrrserrrerrreerrrerrreen 13 3 6 Topology 6 Connectivity with Remote Endpoints ccccceseccccssecceceeseceeeeseceeeeeeceeeeees 14 4 Physical OvervieW 0
33. mperature 102 to 352 C 502 to 952 F Non operating Temperature 402 to 702 6 402 to 1589 F Operating Relative Humidity 8 to 90 non condensing Non operating Relative Humidity 5 to 95 non condensing End of Document
34. mponent in the rack before you install the rails e Install the heaviest server components at the bottom of the rack first and then work up e Use a regulating uninterruptible power supply UPS to protect the Orion MCU from power surges voltage spikes and to keep your system operating in case of a power failure e To maintain proper cooling always keep the rack s front door and all panels and components on the components closed when not servicing 11 3 System Safety 11 3 1 Electrical Safety Precautions Basic electrical safety precautions should be followed to protect yourself from harm and the Orion MCU from damage e Be aware of the locations of the power on off switch on the chassis as well as the room s emergency power off switch disconnection switch or electrical outlet If an electrical accident occurs you can then quickly remove power from the system e Donot work alone when working with high voltage components e Power should always be disconnected from the system when removing or installing main system components When disconnecting power you should first shut down the system and then unplug the power cords e When working around exposed electrical circuits another person who is familiar with the power off controls should be nearby to switch off the power if necessary 54 Orion MCU User Manual v 2 1 1 e Use only one hand when working with powered on electrical equipment This is to avoid making a complete circu
35. nce Calling conference number Dial 100 Orion com gt Prompt Please enter the conference PIN with PIN code required number followed by the key Dial 1 Connected to conference Calling via access number toa Dial 5S010 Orion com gt Prompt Please enter your conference number conference with PIN code not followed by the key Dial 100 Connected to conference required Calling conference number Dial 100 Orion com Connected to conference with PIN code not required Table 7 4 Dialing Information Not registered 43 Orion MCU User Manual v 2 1 1 8 Leader Dashboard The Leader Dashboard provides the following capabilities e Inviting participants to conference e Modifying conference parameters e Disconnecting participants from a conference 8 1 Leader Login The leader logs into the Leader Dashboard by using the conference number as username and the leader PIN code as password as shown below in Figure 8 1 Username Password Figure 8 1 Leader login 44 Orion MCU User Manual v 2 1 1 8 2 Main Screen On the main screen of the Leader Dashboard the meeting information conference participants list and the parameters for each participant are displayed ORION MCU Meeting information Participants Layouts Conference number 400 Access Numbers 500 507 601 5762 maria Invite Participants Mute All Participants 2012 SURF Communications Solutions F
36. ns Solutions Figure 6 18 Date and Time Screen Select the current Date Select the current Time Select the relevant Timezone A r To automatically adjust the time for daylight savings time select Automatically adjust clock for Daylight savings Time 6 To have an NTP server sync the Orion MCU with other devices on the network select a server from the NTP list If more than one NTP server appears in the list the first server in the list has the highest priority 7 Click Save 32 Orion MCU User Manual v 2 1 1 6 6 Maintenance The following maintenance actions can be performed e View System Status Provides the status of system components and general system information including CPU usage free and total memory Restart the Application The software application restarts and all ongoing sessions are dropped Hardware Reset Reboots hardware This process is a longer process taking around 3 minutes It is recommended to log out and re log into the system after a Hardware Reset Orion MCU Shutdown Enables graceful system shut down When shut down the server will completely power off Start Diagnostic Trace System events are collected during a specified interval and saved creating a trace file for advanced diagnostics For more information please refer to 6 6 1 below To perform system maintenance 1 Select System Settings gt Maintenance The Maintenance window opens ORION MC
37. omplexity in providing connectivity with clients located in the external IP network or behind other firewalls This section describes the possible topologies firewall NAT settings and NAT traversal in Orion MCU 9 2 Topologies 9 2 1 Orion MCU ina DMZ When Orion MCU is located in the DMZ it allows you to assign to it a public or private IP address This enables an easy access and direct connectivity with video clients in the public internet as shown below in Figure 9 1 Figure 9 1 Orion MCU in DMZ Zone 48 Orion MCU User Manual v 2 1 1 9 2 2 Orion MCU behind a NAT When Orion MCU system is located behind a NAT in a private LAN it is not accessed directly by the other entities in the internet This causes a better security in one hand and on the other hand it makes the connectivity with outside world more complicated When deploying the Orion MCU in this topology it is required to provide port mapping to the Orion MCU As shown below in Figure 9 2 Figure 9 2 Orion MCU Located in LAN 9 3 Firewall NAT Settings In order to use a firewall NAT it is recommended to follow the below settings 9 3 1 Blocking Ports Block the access from the external IP network to the following ports e 22 ssh e 23 telnet e 80 http e 443 https You may let them remain open for internal administrative operations 49 Orion MCU User Manual v 2 1 1 9 3 2 Enabling SIP Sessions To enable SIP setup with other
38. option appears 7 To authenticate the registration select Authenticate The Username and Password options appear Create a new Number Number Video Quality Normal Register Authenticate j Username Password Figure 6 17 Authenticating a Number 8 Type a Username and Password 9 Click Save to save the configuration To edit the parameters of an existing access number 1 Inthe Access Numbers window click inthe Operations column of the number to be edited The Edit Access Number window opens 2 Modify the settings as needed and click Save 31 Orion MCU User Manual v 2 1 1 To delete an access number from the list x e In the Access Numbers window click x in the Operations column of the number to be deleted 6 5 4 Date and Time The date time and time zone can be set manually or an NTP server can be used to correct manual settings To set the date and time 1 Select System Settings gt Date amp Time The Date amp Time window opens OJRION MCU SYSTEM SETTINGS USER MANAGEMENT System Settings Date amp Time NETWORK SETTINGS Date SIP CONFIGURATION August 06 2012 Europe Rome ACCESS NUMBERS E Automatically adjust clock for Daylight savings Time DATE amp TIME MAINTENANCE time nist gov UPGRADE 0 pool ntp org Examples of servers you can use are time nist gov 0 pool ntp org 1 pool ntp org 2 pool ntp org x 2012 SURF Communicatio
39. registrar or directly to the Orion MCU without registration Orion MCU provides Mixing Bridging Switching and signaling interoperability Voice only endpoints can also participate in a video conference making it a mixed Voice Video conference in an a 11 Orion MCU User Manual v 2 1 1 3 4 Topology 4 Connectivity with External Networks As shown below in Figure 3 4 the connectivity between conference participants s on enterprise network and participants on public networks through Orion MCU Surf ORION MCU Public Internet Figure 3 4 Topology 4 Connectivity with External Networks All SIP Endpoints register to the PBX The PBX supports SIP Signaling The Orion MCU registers as an extension or is configured as a trunk in the PBX Endpoints can also connect via the external network Orion MCU provides Mixing Bridging Switching and signaling interoperability Voice only clients can also participate in a video conference making it a mixed Voice Video conference A ee 12 Orion MCU User Manual v 2 1 1 3 5 Topology 5 NAT Traversal Capabilities with Orion MCU As shown below in Figure 3 5 Orion MCU provides NAT Traversal capabilities The system may be located in a DMZ with a public or private IP address or in a LAN with a private address In the below topology the participants and Orion MCU are located in two separate remote LANs Public Internet Figure 3 5 NAT Traversal Capabilities
40. s Subnet Mask Default Gateway Preferred DNS Server Alternate DNS Server Figure 6 8 Network setting screen 2 25 NETWORK SETTINGS SIP CONFIGURATION ACCESS NUMBERS DATE amp TIME MAINTENANCE UPGRADE Orion MCU User Manual v 2 1 1 3 Edit the network parameters as needed according to the following table MAC Address MAC address Read only Hostname String The name of the Orion MCU system in your network It s highly important to configure the hostname as defined in the DNS of the LAN or the WAN where the Orion MCU is deployed Orion MCU is using the hostname value in SIP calls with emphsis on NAT Traversal scenarios Example orion1 orionmcu com IP Address IP address The Orion MCU system s IP Address Subnet Mask Net mask The Orion MCU system s subnet mask Default Gateway IP address The IP Address of the default gateway Preferred DNS IP address The IP Address of the preferred DNS Server Server Alternate DNS IP address The IP Address of the alternate DNS Server Server Table 6 1 Network settings table 4 To revert to the previous value in a field click Revert 9 l l v l 5 Click Save to save the configuration A message appears requesting confirmation to restart the system The changes are applied after the restart is completed 26 Orion MCU User Manual v 2 1 1 6 5 2 Configuring SIP Settings SIP settings are configured in the SIP Configuration window 1
41. se o delete a sored 445506 Saved Sesmons This tle doas not have a vald digital signature that ve Connector eT You should only run sofware from publishers you bust D simon 02020 whul sofware to tun Lead Save Close wretow on ent Away Neve F Oriy on clean ext 5 See more results Open Career 7 Edit putty on the panel putty Shut down gt Figure 10 1 System Login Step 3 Emergency menu Enter the default user name and password admin admin to view the emergency menu Use the arrow keys and lt Enter gt to make your selection from the following options 1 Show the IP address of the system 2 Seta default IP address 3 Reset the password 4 Reboot the system 5 Logout 53 Orion MCU User Manual v 2 1 1 11 Appendix A Precautions amp Safety 11 1 Rack Precautions e Ensure that the leveling jacks on the bottom of the rack are fully extended to the floor with the full weight of the rack resting on them e Ina single rack installation stabilizers should be attached to the rack e In multiple rack installations the racks should be coupled together e Always make sure the rack is stable before extracting a component from the rack e Extract only one component at a time extracting two or more simultaneously may cause the rack to become unstable 11 2 Server Precautions e Review the electrical and general safety precautions e Determine the placement of each co
42. stem The Role can be either admin or user e The admin role permits access to all the system capabilities e The user role enables only conference creation viewing and modification of conference information 22 Orion MCU User Manual v 2 1 1 6 4 1 Creating a New User To create a new user p 1 Inthe System Settings User Management window click Create a new User it The Create a new User window opens Create a new User Username Password Role Figure 6 4 Create a New User Window 2 Create a Username and a Password 3 Select a Role for the user 4 Click to add the new information to the system 6 4 2 Modifying User Information To modify user information 1 Inthe System Settings User Management window click Edit f inthe Operations column of the user to be edited The Edit User window opens Edit User Alvin Username Password Role Figure 6 5 Edit User Window 2 Modify the information as needed and click Save 23 Orion MCU User Manual v 2 1 1 6 4 3 Deleting a User To delete a user from the system e Inthe System Settings User Management window click Delete 5 in the Operations column of the user to be removed 6 5 System Parameter Settings Before creating a conference the network and SIP parameters must be provisioned 6 5 1 Configuring Network Settings Network settings are configured in the Network Settings window 60
43. stem supports up to 2 CIF conferences or 1 VGA or HD conference with up to 25 participants between 5 10 viewable at each time depending on the resolution The system can also support up to 11 concurrent voice conferences Orion MCU 4286 Orion MCU 4286 is 3 medium to large enterprise video voice conferencing system Concurrently the system supports up to 8 CIF conferences or 4 VGA or HD conferences with up to 25 participants between 5 10 viewable at each time depending on the resolution The system can also support up to 20 concurrent voice conferences 4 2 System Physical Interface The system interface of Orion MCU includes control panel buttons LEDs and I O ports 4 2 1 Control Panel Buttons There are two push buttons located at the front of the chassis a reset button and a power on off button Reset The Reset button reboots the system 15 Orion MCU User Manual v 2 1 1 Power The Power button is used to turn on and turn off the system Turning off the system eliminates the main power but maintains standby power In order to service the system the server should be shut down and the AC power cord should be unplugged 4 2 2 Control Panel LEDs The five control panel LEDs is located at the front of the chassis and provide information related to different parts of the system Overheat When this LED is on it indicates an overheat condition which may be caused by an obstruction to the airflow or because th
44. to control the conference Section 9 Firewall and NAT This section describes the possible topologies firewall NAT settings and NAT traversal in Orion MCU Section 10 Serial Connectivity This section provides information on serial connectivity with Orion MCU for purposes of troubleshooting Appendix A Precautions and Safety Appendix B Rack Mounting Appendix C Technical Specification Feedback The SURF Technical Support Center is at your service You may access Warranty Service through our Web Request Form by using the following link support surfsolutions com We are committed to constant and never ending improvement Your input will greatly help us in our endeavor Orion MCU User Manual v 2 1 1 2 Introduction 2 1 Functionality Orion MCU provides SIP based video audio conferencing services for SMBs and enterprises The product is a ready to use stand alone network appliance The Orion MCU s web based management system offers easy system configuration conference creation monitoring and conference control in real time 2 2 Main Capabilities Orion MCU offers the following major capabilities 6 SIP based Orion MCU is 3 SIP based conferencing system e HD conferencing Orion offers wideband HD voice and HD video in resolutions of up to 720p e Mixing A variety of conferencing devices are bridged by Orion s advanced audio video mixing and adapting capabilities Participants receive video and aud
45. traversal is applied automatically and no setting is needed in Orion MCU Note Please note that in order for this topology to work the SIP clients located behind the local firewall must support Near End NAT traversal Near End NAT Traversal for SIP Clients requires the SIP clients to send their routable in most cases Public IP address in their contact information and r port parameter 52 Orion MCU User Manual v 2 1 1 10 Serial Connectivity there is no communication with the system for any reason the Orion MCU can be accessed by the serial I O port for a basic troubleshooting Follow these steps to enable serial communication Step 1 Physical Connectivity Connect the serial port of your laptop to the Orion MCU serial port If no serial I O port is available on your computer use a USB adaptor Step 2 Login Use any Telnet software for example PuTTy to reach the login prompt of the system Open File Security Waming The publisher could not be verhed Are you sure you want to nen this sottware Name C Users user Doweloads putty exe PUTTY gt Publaher Unknown Publisher Category Type Application Sesuior Bane optores te your PuTTY session Logg2g connect Fom CAUsers user Doweloads putty exe Terex 2 Sova ine Edit the serial lin poce Ya coma 9608 Run i i Comet ppe Rae Tere Fagen SSH Y ask before opening thes fle IIE sa
46. ve x to save the configuration If any SIP parameter has been changed then all the active calls will be dropped and the application will restart In this case user s confirmation is required Submitting this form may cause all active calls to be dropped 6 Click OK The application restarts ORION MCU SYSTEM SETTINGS USER MANAGEMENT System Settings Maintenance NETWORK SETTINGS SIP CONFIGURATION gt The application is restarting ACCESS NUMBERS DATE amp TIME MAINTENANCE UPGRADE Figure 6 12 Restart after modifying SIP configuration 6 5 2 1 Viewing Active Registrations You can view all the active registrations to the Orion MCU in the SIP Configuration window To view active registrations e Click the Registrations Table button Registrations SIP URI Contact sip kelvin 10 10 6 200 sip kelvin 10 10 122 122 5063 sip maria 10 10 6 200 sip maria 10 10 1 157 line Ofeff79dSeada5c sip richard 10 10 6 200 sip richard 10 10 2 109 line 8f8f58fa32479d4 Figure 6 13 Registrations Table Window 29 Orion MCU User Manual v 2 1 1 6 5 3 Configuring Access Numbers An access number is a number which a participant dials to join a conference However access numbers are not mandatory since a participant can also join a conference by entering a conference number A single Orion MCU supports multiple access numbers The access numbers are provisioned via the Orion MCU GUI as shown in this section If t
47. viding session completion 9 4 2 Orion MCU Setting for Near End NAT Traversal In order to allow near end NAT Traversal in Orion MCU follow the below steps 1 Select System Settings gt SIP Configuration The below screen opens USER MANAGEMENT System Settings SIP Configuration NETWORK SETTINGS Name SIP CONFIGURATION Use External Registrar ACCESS NUMBERS Use Outgoing Proxy Server DATE amp TIME MAINTENANCE Local Listening SIP Port UPGRADE SIP Public IP Domain Name 8 Registrations Table Figure 9 3 SIP Public IP Configuration 2 Click Edit z SIP settings become editable 3 Enter a value for SIP Public IP Domain Name SIP Public IP Domain Name 192 167 2 5 SIP Public IP Domain Name WWW Orlonmcu com 4 Press Save to save the configuration 5 The system restarts If Domain Name has been entered the address is resolved 51 Orion MCU User Manual v 2 1 1 6 Near end NAT traversal is applied 9 4 3 Far End NAT Traversal When the SIP client is behind a firewall Orion MCU may receive private IP addresses in the received SDP for sending the session s RTP packets as shown below in Figure 9 4 Orion MCU Figure 9 4 SIP Client behind a NAT In this case the packets cannot be sent until the first packets are received from the client The system learns the actual public IP address of these packets and sends the transmitted RTP packets to this address Far end NAT
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