ACCOMMODATION BUSINESS USER MANUAL
Contents
1. Bathroom 1 C Bathrooms 2 Bed bunk Bed king C Bed sofa C Bedrooms 3 Beds king single C Clothes Dryer Crockery cutlery and utensils Tick the boxes to display the facilities provided by this product C Dishwasher Ensuite C Fans C Heating electric C Hot Plates Internet C Microwave Oven C Movie in house C Outdoor Area C Parking off street C Radio CD Player C Security System C Spa outdoor C Telephone C Video Player Kitchen limited cooking facilities Select either of the two Product Specialities NOTE Property Facilities amp Services relate to the Property and should only be selected in one of your products for each property Click Save Page 11 RoomsHere com Accommodation Business User Manual 3 3 LINK TO AN ONLINE BOOKING SYSTEM You can link one or more products to your preferred online booking system If you have multiple products each one can be linked to a different online booking system Firstly load your online booking portal go to the page that you would like to display when linking from RoomsHere com and copy the Url from the top of the page In RoomsHere com from My Properties click on the Product Name then the Product Details page Click into the Booking Url field and paste in the Url that you copied from your selected booking system Click Save Now when you go back to My Properties page you will see that the E2. C Family Rooms C Hairdryer C Heating C Heating wood fire C High Chair on request Innapropriate for Children C Interconnecting Rooms C Iron and Ironing Board C Kitchen full cooking facilities Linen BYO C Mini Bar C Non Smoking Room C Parking boat Private Entrance C Refrigerator C Smoking permitted Sun Deck C Television C Washing Machine C Linen Hire C Movie hire C Oudoor Furniture C Parking car C Private Facilities C Room Service C Spa bath C Tea amp Coffee making facilities C TV Cable or Satelite Product Specialities C amp Disabled Facilities 4gPets by arrangement Property Facilities and Services 24 hour reception C BBQ Share C Boat Ramp C Child Activities C Communal Bathroom Bicycle Hire Caf C Child Minding C Communal Lounge C Automatic Teller Machine Baby Bathroom C Big Rig Sites C Camp Kitchen C Coaches Welcome C Communal Refrigerator Product Name and Product Type can be changed at any time Leave Booking Url field blank or see below to LINK TO AN ONLINE BOOKING SYSTEM and display the BOOK button on your listing Tick the Pays Commission Booking FEE to flag this product as Commissionable in the VIC and Travel Agent logins If at any time you wish to hide this product untick Visible to Users Enter information about this product in the Description box Barbecue C
3. LISTING Page 4 RoomsHere com Accommodation Business User Manual Chapter 2 SETUP PROPERTY LISTING Accommodation Listings are made up of two main components to display information to consumers 1 Information about the Property its type location statistics etc 2 Its Rates availability special packages etc which are displayed using the Product Calendar function Rooms Here com gives you control on how you wish to display your Property and its Products and you can change the Property or Product details at any time 2 1 ADD A PROPERTY From the My Properties Page click Add or Delete Property My Properties Properties Add or Delete Property Take Ownership Properties You have no listed or subscribed properties Choose one ofthe following options A Click Take Ownership and enter the key number provided to activate a pre listed property B Click Add or Delete Property to add a new property that is not already pre listed Enter the Property Name select the Property Type My Properties Properties Add or Delete Property Take Ownership You have no listed or subscribed properties Add New Property This process adds a new property and once the property has been set up you will need to add your first product line Cost AUS132 inc GST includes one free product line Property Name Property Type Backpacker Current Property list Click Create which takes you to the My Properties page displaying the Pro
4. higher position than the one it replaces e Choose to display what best works for you display rates show as Available or if you have a long term booking show a particular date range as Booked If you like to set higher or lower rates for periods longer than a few weeks as long as you place these calendars in a position on the list above that of your normal rates the short periods will over ride the normal rates You can do this by clicking on the lt P 4 to arrange each calendar in its required position Unless the displayed date range has been manually edited RoomsHere com automatically sets up your first 12 month date range with a Start Date as today s date and will always display under Price NOTE RoomsHere com displays 12 months of rates to consumers rolling over each night so you do need to ensure that date ranges extend out well past 12 months 3 5 1 Edit the Existing Calendar From My Properties page click on the Product Name then click on Setup Rates There are two components to the Setup Rates function 1 The top section which displays all the calendars that have already been setup 2 The bottom section Add a New Calendar My Properties Calendar Setup Rates Product Details gt Example Property Rates For Seaview Packages From gt Seaview Packages From Rates attop take precedence over those below Start Date End Date Price Inclusions TE Edit Delete 04 02 14 03 02 15 Add a New Cale
5. so that you too can Book out nights for direct bookings that you might receive The Booking Agent does not have access to any other functions apart from the actual calendar From My Properties click on Property Name then Property Details ty Details Map Statistics Add or Delete Product Calendar Linking to RoomsHere com Property Example Property Praperty Name Example Property Praperty Type Bed amp Breakfast Location Find by TownlCity Find by State Region State Region CitvTown O M Suburb Address Line 1 Address Line 2 Town City suburb Post Code Booking Telephone XX KOON XXXX Booking Fax Booking Email Website Assign Booking Agent AAAT Rating Short Description Accreditation TAP Visible Visible to Users Enter your Agent s email address in the Assign Booking Agent field Your calendar will now appear in your Agent s Portfolio in the RoomsHere com Agent s Login Page 18 RoomsHere com Accommodation Business User Manual 5 2 SERVICES To see a list of Properties and Products which are currently listed in the RoomsHere com data base From the My Properties page click on Services Mi y Properties Account Services Subscribed Properties ee a NM LE JM MEM Example Property 15 01 2014 14 02 2014 Property Listing Grace Period Subscribed Products EMEN GENE E S S HE UN SR Seaview Packages From 04 02 2014 06 03 2014 Product Listing Grace Period 5 3 DELETE A PRO
6. ACCOMMODATION BUSINESS USER MANUAL we COmm Updated 8 02 14 RoomsHere com Accommodation Business User Manual TABLE OF CONTENTS Chapter 1 SIGN UP as a New User 3 1 1 CREATE AN ACCOUNT 3 1 2 BUSINESS DETAILS 4 Chapter 2 SETUP PROPERTY LISTING 5 2 1 ADD A PROPERTY 5 2 2 PROPERTY DETAILS 9 2 3 MAP T 2 4 STATISTICS 8 Chapter 3 DISPLAYING PRODUCTS RATES amp AVAILABILITY 9 3 1 ADD A PRODUCT 10 3 2 PRODUCT DETAILS 11 3 3 LINK TO AN ONLINE BOOKING SYSTEM 12 3 4 THE CALENDAR 13 3 5 SETUP RATES OR AVAILABILITY 15 3 6 DISPLAY INCLUSIONS 16 Chapter 4 ACCOUNT 17 4 1 BUSINESS DETAILS 17 4 2 LOGIN DETAILS 17 4 2 1 Change Account Email Address 17 4 2 2 Change Password 17 4 3 INVOICES 17 Chapter 5 MISCELLANEOUS 18 5 1 ASSIGN BOOKING AGENT 18 5 2 SERVICES 19 5 3 DELETE A PROPERTY 19 Chapter 6 MARKETING TIPS 30 6 1 DISPLAY A LINK TO RoomsHere com AVAILABILITY CALENDAR ON YOUR WEBSITE 20 6 2 SEND A SPECIAL OFFER EMAIL LINKED TO YOUR PRODUCT CALENDAR 21 6 3 CHANNELL MANAGERS 22 Page 2 RoomsHere com Accommodation Business User Manual BEFORE SIGNING UP PLEASE SEARCH RoomsHere com TO CHECK THAT YOUR PROPERTY IS NOT ALREADY LISTED If it is already listed please send us and email so that we can help you edit the existing listing Chapter 1 SIGN UP as a New User 1 1 CREATE AN ACCOUNT Go to www roomshere com Travel Tips Here Industry Login Industry Resources About Contact mus 18 1 2014
7. Fri Sat Sun Mon Tue Wed 6 7 8 9 10 11 12 13 14 15 16 17 18 19 Example Property Seaview Packages From SELF CONTAINED BED amp BREAKFAST APARTMENT Example Town EMAIT 130 130 130 S130 130 130 130 130 130 S130 130 130 130 130 99 9999 9999 s gt 3 Add or Delete a Product Calendar Link to this Property Calendar http www roomshere com prope Copy the text from the box beneath Link to this Property Calendar and past it into your email as per the example below Dear xxxx As a valued client we wish to advise that we are offering you a 15 discount off the advertised rates for the nights displayed in the following link htto www roomshere com propertycalendar aspx prid 532448 amp dt 2014 02 6 Yours sincerely XXXXXX Example Property When your past guests receive the email clicking on the link will retrieve a view of your availability for the selected period as follows Example Property Update Calendar Next Fortnight Seaview Packages From SELF CONTAINED APARTMENT Use this space to sell your Product Adult Retreat Air conditioning Barbecue Bed king Crockery cutlery and utensils Hairdryer iron and ironing Board Kitchen full cooking facilities Spa outdoor NOTE If you have multiple Products for one property the link will retrieve them all Page 21 RoomsHere com Accommodation Business User Manual 6 3 CHANNEL MANAGERS RoomsHere com is constantly requested by acco
8. MAIL icon has changed to the BOOK icon February 2014 Sun Mon Tue Wed Thu Fri Sat Sun Mon Tue Wed Thu 9 10 11 12 13 14 15 16 17 18 19 20 e Prope Seaview Packages From SELF CONTAINED BED amp BREAKFAST APARTMENT Example Town 999999 9999 Add or Delete a Product Calendar 5130 5130 5130 130 5130 5130 5130 130 5130 5130 130 5130 130 130 Link to this Property Calendar http www roomshere com prope This will also occur in the consumer website and when clicking on the icon prospective customers will be taken to the page you selected in your booking portal where they can book 24 7 NOTE RoomsHere com has linked the example product to a demonstration Url which will not function Seaview Packages From SELF CONTAINED APARTMENT Use this space to sell your Product Adult Retreat Air conditioning Barbecue Bed king Crockery cutlery and utensils Hairdryer Iron and Ironing Board Kitchen full cooking facilities Spa outdoor Page 12 RoomsHere com Accommodation Business User Manual 3 4 THE CALENDAR When clicking on your Product Name you will always be taken to your Calendar ready for you to affect bookings or cancellations NOTE DO NOT SETUP RATES HERE except for short periods such as Easter or Christmas as it is much quicker to go to Setup Rates where you can setup multiple date ranges for years in advance Whilst on the consumer website the calendar only displays up to 12 months from to
9. PERTY Deleting a Property will remove it and its Products from the system totally and once deleted can only be listed again by re entering This process does not remove the Business from RoomsHere com allowing you to continue to login and add another property etc From the My Properties page click on Add or Delete Property My Properties Properties Add or Delete Property Take Ownership Properties Display from 4 02 2014 EE Displaying 1 to 1 of 1 records found Next Fortnight gt February 2014 Tue Wed Thu Fri Sat Sun Mon Tue Wed Thu Fri Sat Sun Mon 4 5 6 7 8 9 10 11 12 13 14 15 18 17 Example Property Seaview Packages From SELF CONTAINED BED amp BREAKFAST APARTMENT Example Town i EMAIT 130 130 130 130 730 130 130 130 130 130 130 130 130 130 99 9999 9999 gt s Add or Delete a Product Calendar Link to this Property Calendar http Awww roomshere com prope Select the property from the Current Property List press Delete then Yes to confirm My Properties Properties Add or Delete Property Take Ownership gt Example Property Add New Property This process adds a new property and once the property has been set up you will n amp ed to add your first product line Cost AU 132 inc GST includes one free product line Property Name Property Type Backpacker Current Property list Property Name Booking Agent Example Property Bed amp Breakfast Example Town Delete Accommo
10. RoomsHere Keer Q SEARCH Connect Direct 21 000 Listings E Hotels Motels amp Resorts Parks amp Camps B amp B s amp Self Contained Houseboats LI Other Click on Industry Login As a first time user of Roomshere com you will need to create an account by clicking Sign Up Industry Login RoomsHere Keli Reposition your property listing to the top of your town city search EACH TIME YOU LOGIN Connect Direct 21 000 Listings The roomshere site is optimised for use with modern web browsers Please click here to get more information RoomsHere com Login Log In Don t have an account create one here User Name J Password C Remember me next time Forgot your password or username Click here Select Account Type Accommodation Business click Next Create New User record these details for future use PLEASE NOTE If you do not have an email address you will not be able to maintain an Advanced Listing please contact the RoomsHere com Office on 1300 ROOMAU 1300 766 648 so that we can set your property s up as a FREE Basic listing Enter User Name RoomsHere com will not allow muy ll duplicate usernames Sign Up for Your New Account User Name Enter and confirm your Password which must be 7 Password Min 7 char ESE characters Confirm Password Email IEEE Enter your accommodation booking Email this is the Security Question email address that will
11. ation Business User Manual How to Utilise the Calendar DISPLAYING YOUR ACCOMMODATION AS BOOKED Show just a few nights as booked e Click on Booked in the right hand column for each Booked night to automatically display these nights witha B Book out more than a week e Tick the box in the far left column for each Booked night e Goto the top of the page click on the Booked button Click Save DISPLAYING YOUR ACCOMMODATION AS AVAILABLE Display your rates for the period of Tick the box for each night that you wish to display your the Event rates which means your accommodation is Available Go to the top of the page enter the rates in the Click Save If you prefer not to display your Tick the nights that you wish to display as Available rates but indicate that your Go to the top of the page accommodation is Available Click on Available Click a 8 Page 14 RoomsHere com Accommodation Business User Manual 3 5 SETUP RATES amp AVAILABILITY You can setup multiple Calendars for each product to help you manage the process of changing rates from year to year or season to season e Setup a date range for many years so that you don t need to monitor when the calendar runs out e Setup a date range for each 12 month period eg 1 April to 31 March each year ready to update your rates for the following year e Over ride any date range with a short high or low season by placing the over riding date range in a
12. be used if you need to retrieve Security Answer n your password Enter your Security Question and Answer Click on Create User Continue and Next Page 3 RoomsHere com Accommodation Business User Manual 1 2 BUSINESS DETAILS To demonstrate your professionalism enter your Business Name amp GST status If you are registered for GST displaying your ABN or ACN means that corporate customers can deduct 10 from your rates These details will be published on your property details page Business Details PUBLISHED ON DETAILS PAGE Business Name ABW ACH no spaces C This business is not registered for GST Postal Address NOT FOR PUBLISHIMG Address Line 1 Address Line 2 Town Gity Suburb Enter either your ABN or ACN or tick the box to display This business is not registered for GST Ticking This business is not registered for GST does not display on the consumer website THE FOLLOWING INFORMATION IS USED FOR ADMINISTRATIONONLY AND WILL NOT BE PUBLISHED TO CONSUMERS Enter your business postal address Past Cade State Primary Contact Details NOT FOR PUBLISHING Salutatian First Name Enter your primary contact details please enter your accommodation booking email and telephone number Position here Email Last Name Telephone Mobile Fax Click Next then Finish You will now be taken to the My Properties Page ready to add your property see Chapter 2 SETUP PROPERTY
13. dation Example Town Page 19 RoomsHere com Accommodation Business User Manual Chapter 6 MARKETING TIPS 6 1 DISPLAY A LINK TO YOUR AVAILABILITY CALENDAR ON YOUR WEBSITE Linking your accommodation website to the RoomsHere com Product Calendar s quickly shows visitors to your site whether or not you have vacancies and if displaying your rates whether your accommodation is within their price range This demonstrates your professionalism saves you time on the phone if your rates are higher than what they wish to pay and of course shows if you are booked therefore not wasting your time nor their time nor cost of a phone call To import your RoomsHere com availability calendar into your property website we provide the following options for your web developer to copy and paste Property Details Map Statistics amp dd or Delete Praduct Calendar Linki Property Example Property You can link your website to the availability calendar an RoomsHere com Select from these options and paste the HTML provided into your web page Image Link VIEW RoomsHere key ACCOMMODATION DETAILS amp CHECK RATES AVAILABILITY Romse Fea AVAILABILITY _ a CHECK RATES amp AVAILABILITY CHECK RATES amp AVAILABILITY lt a href http www roomshere com propertycalendar aspx prid 53244 title Check our availability on RoomsHere com gt lt img style border width Opx alt Check our availability on RoomsHere com src hrttpn www roo
14. day s day you can Book out nights well past that by selecting the Year and Month and showing days as Booked which will be published when the calendar rolls over to those dates From My Properties page click on the Product Name My Properties Properties Add or Delete Property Take Ownership Properties Display from 4 02 2014 EH Displaying 1 to 1 of 1 records found Next Fortnight gt February 2014 Tue Wed Thu Fri Sat Sun Mon Tue Wed Thu Fri Sat Sun 4 5 6 7 8 9 10 11 12 13 14 15 16 Example Property Seaview Packages From SELF CONTAINED BED amp BREAKFAST APARTMENT Example Town Gg 99 9999 9999 Add or Delete a Product Calendar Link to this Property Calendar http www roomshere com prope You will always land on the Calendar function My Properties Calendar Setup Rates Product Details gt Example Property Calendar for Seaview Packages From i q gt Seaview Packages From Year 2014 v Month Februay v For the checked dates Select price Select inclusion Sav C Booked Available AUS None LN NEN ei HEN EN Sat Booked C Sun Booked Mon Tue C Wed Thu Fri Sat Sun Mon Tue C Wed Thu Fri Sat Sun Mon Tue O CO Cc OQ 4 WH Booked Booked Booked Booked Booked Booked Booked Booked Booked Booked er ak ERR eh os 2k DONE l C Un amp WH O eh co Page 13 RoomsHere com Accommod
15. e effort and phone calls for you and your customers NOTE Each time you login to RoomsHere com your property listing moves near the top of consumer searches that are initiated by town region state or for special listings setup for Events Touring Routes Visitor Information Centres etc As soon as you Save your Property Details they will immediately publish to the consumer website without displaying any Product details as demonstrated below Example Property Bed amp Breakfast EXAMPLE TOWN 99 9999 9999 Whilst consumers clicking on the listing will be able to see all the contact details link to your email and website and see your position on the map your listing is not maximised without displaying a Product and its intimate details South Australia gt Limestone Coast Region gt Example Town Example Property Bed amp Breakfast Example Street Example Town South Australia 5291 Telephone 99 9999 9999 Website http www example com au Email Example RoomsHere com View Map Accommodation Information This listing has been setup to demonstrate to accommodation businesses how properties are displayed on RoomsHere com Products can be linked to an online booking system of your choice such as wotif V3 or any other live online system For some Visitor Information Centres this constitutes their requirements to support only those Accommodation Businesses who provide live bookable product Such Products have
16. e viewed The only true way of knowing how many people have viewed your listing is to check Statistics From My Properties page click on Statistics My Properties Property Details Map Statistics Add or Delete Product Calendar Linking to RoomsHere com gt Example Property Property Statistics Property Statistics in the Search List tell you how many times your Property Listing has appeared in a search that has contained your listing Statistics in the Property Detail column tell you have many times your listing has been opened and viewed If your property has been operating as a Basic Listing the Statistics will include hits from the time the listing was first entered into the data base which is the reason why we have forced a click to obtain the telephone number Page 8 RoomsHere com Accommodation Business User Manual Chapter 3 DISPLAYING PRODUCTS RATES amp AVAILABILITY Whilst RoomsHere com looks like an online booking system it has been developed to offer quite different selling techniques most of which centre around maximising returns to operators via direct sales RoomsHere com does not charge commission or booking fees but a small annual fee to upgrade from the FREE Basic Listing to an Advanced Listing which displays all contact details to facilitate direct bookings Displaying rates and availability is not mandatory on RoomsHere com but it is the most professional way to operate and it does save tim
17. e you will see your property listing without a Product My Properties Properties Add or Delete Property Take Ownership Properties Display from 15 01 2014 m Displaying 1 to 1 of 1 records found Next Fortnight b January 2014 Wed Thu Fri Sat Sun Mon Tue Wed Thu Fri Sat Sun Mon Tue 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Example Property BED amp BREAKFAST Example Town 99 9999 9999 Add or Delete a Product Calendar Link to this Property Calendar http www roomshere com prope Click on Add or Delete a Product Calendar My Properties Property Details Map Statistics Add or Delete Product Calendar Linking to RoomsHere com gt Example Property Add Product Calendar for Example Property One free Product Calendar is provided with each property Additional Product Calendars are available Cost AUSO inc GST Product Name Seaview Packages From Product Type SETS MAE Current Product Calendar list Enter the Product Name and select the Product Type click Create For the first time this will land you in the Product Details page ready to setup information about your product see below PRODUCT DETAILS This Product will now be visible on your My Properties page and also on the consumer website The following options will now appear Calendar make your daily changes to availability when you are fully booked display last minute rates or special packages inclusions for short periods etc Setup Rates
18. h your account Email examp roomshere cor Password Change Your Password Password New Password Confirm New Password Change Password J cancel 4 2 1 Change Account Email Address To change your Login email address retype and click Save NOTE Always use your accommodation contact email address 4 2 2 Change Password Should you forget your password and need to retrieve it via the Login page you will be emailed a new password which will be a combination of alpha numeric To change your password e Enter the existing Password e Enter the New Password e Confirm the New Password 4 3 INVOICES Invoices are automatically generated according to the terms agreed upon by RoomsHere com M y F Business Details Login Details Invoices Invoices Once an invoice has been generated it is displayed in the Invoices option Page 17 RoomsHere com Accommodation Business User Manual Chapter 5 MISCELLANEOUS 5 1 ASSIGN BOOKING AGENT RoomsHere com is a multi platform system integrating the functions of all sectors of the Accommodation Industry A special login is available to Travel Booking Agents where they are able to setup a Portfolio of managed properties If you wish to share the booking responsibility with a Booking Agent he she would benefit by giving him her access to the calendar functions so that it can be updated as bookings occur Assigning a Booking Agent still gives you access to your calendar
19. lick on Map Property Details Map Statistics Add or Delete Product Calendar Linking to RoomsHere com Property Example Property Ly tyre Trader Canunda Glencoe p UL iN k eg Wand E D A t Lake Compton Booney E gE German Flat ite a Ea bi nN A DUE awe 212014 Missan Corpertion a AY 2010 Mapte Senas Py Le PSMA ee Ud Latitude 37 5587310822411 Longitude 140 5 0068358375 RaomsHere com does not quarantee the accuracy ofthe marker on this map and will not accept any liability created through errors or omissions Save Find your town on the world map by either e Clicking into the map with the mouse holding and dragging e Using the arrows provided in the top left corner Zoom into your town by either e Rolling the wheel on the mouse in and or out e Using clicking on the or icons on the top left corner Once you are satisfied with your selected location click Save Page 7 RoomsHere com Accommodation Business User Manual 2 4 STATISTICS Because RoomsHere com provides your direct contact details to consumers you cannot accurately judge the effectiveness of the website by asking how or where consumers have found out about you Often it is your website which they have discovered via RoomsHere com and from research we have found that if this happens most people forget about RoomsHere com and only ever mention the last website they hav
20. mmodation operators to partner with channel managers such as Siteminder ResOnline RMS etc so that they do not need to maintain another calendar Whilst we are continuing to monitor industry trends as to which of the many channel managers we should affiliate with there are real benefits for accommodation businesses by not using a channel manager with RoomsHere com for the following reasons e Most operators using channel managers put up an allocation of several rooms once they are sold the online booking system usually displays SOLD giving the impression that the accommodation is totally booked when often the accommodation is not totally booked Consumers may not realise this and move to another offer e When displaying vacancies on RoomsHere com there is absolutely no risk of double bookings as the only way consumers can make a booking is by contacting you direct via email phone or by linking to your website e Vacancies Availability can be displayed on RoomsHere com until the property is totally sold out e f you forget to change the calendar to Booked when all rooms are sold you can always apologise to the customer that the last room has only just been booked and that you haven t had a chance to make the change on RoomsHere com For those who are using a channel manager to link to multiple online booking systems a good option is to use RoomsHere com specifically for your special rates and packages knowing that you are deali
21. mshere com core images RHlinkl gif a Text Link Check our availability on RoomsHere com lt a href http www roomshere com propertycalendar aspx prid 53244 title Check our availability on RoomsHere com Check our availability on RoomsHere com a gt To select one of the logos in Image Link click on the respective button to display the code that can be copied and emailed to your web developer for pasting into your website To display the supplied Text Link copy the code that has been provided and email to your web developer for pasting into your website or ask your web developer to change the text to whatever you prefer Page 20 RoomsHere com Accommodation Business User Manual 6 2 SEND A SPECIAL OFFER EMAIL LINKED TO YOUR PRODUCT CALENDAR Its always a good idea to keep a data base or spreadsheet with the details of each guest that has stayed at your property This should include email addresses so that you can bulk email when you have vacancies specials etc RoomsHere com provides you with a special function which enables you to select a two week period for the Products attached to your Property Go to My Properties and select the two week block that you wish to promote in your email My Properties Properties Add or Delete Property Take Ownership Properties i I6 02 RRRA Display from 6 02 2014 En Displaying 1 to 1 of 1 records found Next Fortnight b February 2014 Thu Fri Sat Sun Mon Tue Wed Thu
22. ndar 4 02 2014 REET 3 02 2015 aum C Booked Add Calendar Available i AUS To edit the existing calendar click on Edit e There is no need to change the Start Date e Click on End Date and select the finishing date for these rates this can be several years if you wish e Enter your nightly rates for this date range in the AU box e Add an Inclusion on the run see below Display Inclusions or click on the to select an existing one from the list e Click Save Page 15 RoomsHere com Accommodation Business User Manual 3 5 2 Add a New Calendar for an Existing Product Calendar Setup Rates Product Details gt Example Property Rates For Seaview Packages From 3 p Seaview Packages From Rates attop take precedence over those below Start Date End Date Price __inciusions lowest v 4 02 2014 E 31 03 2015 amp Booked None w Save Cancel uu mE C Available AUS 130 Add a New Calendar 7102 2014 j 6 02 2015 Egg O Booked None v Available Add Edit Del AUS Add Calendar Click into the Start Date and select the starting date for this date range Click into the End Date and select the ending date for this date range Enter the Price Add or select an Inclusion Click Save 3 6 DISPLAY INCLUSIONS Inclusions appear in a pop up box to consumers when the mouse hovers over the days of a Product Calendar Inclusions provide you with the flexibility t
23. ng direct with your customers and can therefore afford to pass on savings without having to pay commission Page 22
24. o add more information or to outline the conditions of your product rates Seaview Packages From SELF CONTAINED APARTMENT Use this space to sell your Product Adult Retreat Crockery cutlery and utensils Spa outdoor Barbecue Iron and Ironing Board Air conditionina Hairdryer Bed king Kitchen full cooking facilities You can add several Inclusions ready to select for particular types of stays or packages Click Add type in the Inclusion click Save My Properties Calendar Setup Rates Product Details gt Example Property Rates For Seaview Packages From i q p Seaview Packages From Rates attop take precedence over those below Start Date End Date Ic GN Gem o a Lowest v 4 02 2014 Save Cancel SEI 31 03 2015 fq O Booked Available AUS 130 Add a New Calendar 3 02 2015 BERR Booked ae C Available AUS 4 02 2014 Inclusions can be edited or deleted Page 16 Add Inclusion ilies Only to 4 Night Stay Add Calendar RoomsHere com Accommodation Business User Manual CHAPTER 4 ACCOUNT From My Properties page select Account which lands you on your Business Details page with the following options 4 1 BUSINESS DETAILS See Chapter 1 Business Details 4 2 LOGIN DETAILS From the Account page click on Login Details My Properties Business Details Login Details Invoices Account Email Here you can update the email address associated wit
25. obviously been priced to afford commission so should also be flagged to Pay Commission Booking Fees so that it will be highlighted with a 3 in the Visitor Information Centre and Travel Agent logins indicating that you are happy to be contacted direct for wholesale retail sales and to negotiate the commission booking fees and your payment terms NOTE Always stipulate full payment prior to arrival Be creative when entering your Product name as this is an excellent marketing opportunity for you to include one of your special features or packages Page 9 RoomsHere com Accommodation Business User Manual 3 1 ADD A PRODUCT When adding a Product the most difficult decision you will have to make is how are you going to maximise this opportunity the Product Name is the most important aspect of your listing Whilst multiple Product Calendars which are FREE of charge can be setup for each property to display various room types special packages last minute rates etc this does mean that you will need to maintain multiple calendars The simplest method is to setup one generic calendar displaying your cheapest offer as a From rate such as Ensuite Cabins From Once you have entered your rates this will make more sense Displaying your cheapest rate will attract more enquiry providing you the opportunity to on sell other products and you only need to put up your Booked nights when all options have been sold Click on My Properties wher
26. perty Details page 2 2 PROPERTY DETAILS NOTE The Property Details page will not Save unless the compulsory fields have been entered Location Address Line 1 Town City Suburb amp Post Code When selecting the Location RoomsHere com searches the data base for your selected town and automatically links it to the region and state NOTE If your tourism region has recently changed please provide us with the contact details of the Regional Manager so that we can make the necessary changes to our data base When entering the Address information the Town City Suburb can be different to the Location that you selected This can be necessary if you wish your property to be included in a specific town search but wish to display a more specific address so that consumers know exactly where the property is located All information in Property Details is visible to users except the Assign Booking Agent see CHAPTER 5 MISCELLANEOUS for information on this function Page 5 RoomsHere com Accommodation Business User Manual From the My Properties page click on Property Details The Property Name and Property Type Details Map Statistics Add or Delete Product Calendar Linking to RoomsHere com Property Example Property can be changed at Property Name Example Property any time Property Type Bed amp Breakfast Enter your location add Find by Town City town in the Find by Town City box to
27. search the data base ias for city town suburb Region region and state Suburb Enter your location E address and contact Address Line 1 details Address Line 2 Town City Suburb Leave Assign Post Code Booking Agent Booking Telephone blank see icd EE MISCELLANEOUS iiec for information on Booking Email sharing your Website calendar with an Assign Boaking Agent bui oa To maximise Search Short Description PR ef Engine Optimisation Accreditation Quar make sure that the Visible Visible to Users Short Descrip tion contains the word Detailed Description Accommodation B S O Em e A v i rv en ded die nd d dein d i ii id Em B La cnc ed rm and the name of your town city You can hide your property listing at any time by unticking Visible to Users Enter a description of the Property NOTE Some property facilities can be displayed via the Product Details Property Image page where numerous options are available as tick OXes Click Browse to select your Property Image which should be no larger than 1000 KB 1 mg and preferably no smaller than 200 KB Always click Save Page 6 RoomsHere com Accommodation Business User Manual 2 3 MAP It s important to show the property position on the map so that consumers can see exactly where it is located Doing so also enters the GPS coordinates into our data base in readiness for future technology additions From My Properties page C
28. setup date ranges of rates years in advance over ride your main rates with date ranges of high or low seasons enter several inclusions which can be selected from your Calendar for special packages etc Product Details display all the intimate details and facilities of each Product link to an online booking system of your choice opt to flag a Product as commissionable which is visible only in the Visitor Information Centre and Travel Agent logins Page 10 RoomsHere com Accommodation Business User Manual 3 2 PRODUCT DETAILS From My Properties page click on the Product Name then click on Product Details Calendar Setup Rates Product Details Product Seaview Packages From Product Name Seaview Packages Fron Product Type Self Contained Apart v Booking Url Pays Commision Booking Fee Visible Visible to Users Description BZ U 2 2 4 AI wk Use this space to sell your Product Product Facilities Adult Retreat C Bath C Bathroom ensuite C Bathrooms 3 C Bed double C Bed queen C Bedroom 1 C Bedrooms 4 Air conditioning C Bath claw C Bathroom share C Bathrooms 4 C Bed foldaway Bed single C Bedrooms 2 C Bedrooms 5 C Beds twin C Ceiling Fan C Cooling C Cot on request Disabled access with Disabled access without assistance assistance C DVD Player C Electric Blanket C Family Friendly
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