Table Tracker
Contents
1. et Heartbeat LED Table Tracker Stacked Charging 7 Place Starter Unit s by the cash register 8 Place Clearing Unit s by the food expedite area Long Range Systems 2 Table Tracker User Manual fable racker Basic Operation 1 The Cashier taking orders should ALWAYS place each Table Tracker on the Starter Unit before handing them out to ensure the timer is started on the touch screen PC This will ensure the ac curacy of your reports When handing the unit to the customer the cashier must explain to the customer that the Table Tracker units must be placed on the table where they will be sitting he customer takes the Table Tracker and lays it on any available table The Table number appears next to the order number on the touch screen monitor When the food order is ready the runner takes the order to the table on the screen oF W N The runner picks up the Table Tracker returns to the food service area and places it on the Clear ing Unit to clear the order from the touch screen PC and complete the cycle 6 Table Trackers are taken back to the cashier throughout the shift Using the Table Tracker Starter Unit The Starter Unit is located near the cashier or starting point of a transaction After an order is placed the Table Tracker is held over the Starter Unit The status LED will flash green for 2 seconds and then the timer will start on the all in one PC monitor The custome2. LRS and is intended for use only by its em ployees or customers None of the material contained herein may be copied reproduced republished downloaded dis played posted or transmitted in any form or by any means including but not limited to electronic mechanical photocopying recording or otherwise without the prior written permission of LRS Additional copies of this manual may be obtained by contacting LRS Screen displays keyboard layouts hardware descriptions or software are proprietary to LRS and are subject to copy right and other intellectual property rights of LRS and shall be treated in accordance with the previous paragraph All attempts have been made to make the information in this document complete and accurate LRS is not responsible for any direct or indirect damages or loss of business resulting from inaccuracies or omissions Specifications and other information contained within this document are subject to change without notice Long Range Systems Inc reserves the right to make changes without further notice to any products herein LRS Inc makes no warranty representation or guarantee regarding the suitability of its products for any particular purpose nor does LRS Inc assume any liability arising out of the application or use of any product or circuit and specifically disclaims any and all liability including without limitation consequential or incidental damages Typical parameters that may be provided in
3. appears on screen hand the Tracker to a guest When Guest s Table is ready in the T9550L CMG press 2 1 Flash 30 seconds The Guest s Table Tracker will start to vibrate Long Range Systems 10 Table Tracker User Manual SERVICE QUESTIONS AND ANSWERS For technical support or additional supplies call Long Range Systems at 800 437 4996 Long Range Systems has 24 7 live technical support available Please keep in mind that options are limited over the weekend Warranty Long Range Systems Inc warrants this product against any defects that are due to faulty material or workmanship for a one year period after the original date of consumer purchase excluding power supplies and Table RFID tags which have a thirty day warranty This warranty does not include damage to the product resulting from accident misuse or im proper electrical connection If this product should become defective within the warranty period we will repair or replace it with an equivalent product free of charge LRS will return your product via UPS ground shipping All warranty claims must be initiated through our customer service department Customer Service 800 437 4996 4550 Excel Parkway Suite 200 Addison TX 75001 This warranty gives you specific legal rights and you may also have rights that vary from state to state Copyright 2012 Long Range Systems Inc All Rights Reserved This manual contains proprietary information of Long Range Systems Inc
4. LRS Inc data sheets and or specifications can and do vary in different applications and actual performance may vary over time All operating parameters including Typicals must be validated for each customer application by customer s technical experts LRS Inc products are not designed intended or authorized for use as components in sys tems intended to support or sustain life or for any other application in which the failure of the LRS Inc product could create a situation where personal injury or death may occur Should Buyer purchase or use LRS Inc products for any such unintended or unauthorized application Buyer shall indemnify and hold LRS Inc and its officers employees sub sidiaries affiliates and distributors harmless against all claims costs damages and expenses and reasonable attorney fees arising out of directly or indirectly any claim of personal injury or death associated with such unintended or unau thorized use even if such claim alleges that LRS Inc was negligent regarding the design or manufacture of the part de vice or system EU DECLARATION OF CONFORMITY We Long Range Systems hereby declare under our sole responsibility that the T7502 TT SIL paging transmitters and on site pagers comply with the essential requirements in the European RE amp TTE Directive 1999 5 EC of the European Par liament of the Council of 9 March 1999 on radio equipment and telecommunication terminal equipment and the mutual recogn
5. Table Tracker Installation Warranty and Service Information Long Range Systems Inc 4550 Excel Parkway Suite 200 Addison TX 75001 800 437 4996 e www pager net fable Of Contents Installation and Setup 2 2002 eee ee ee 2 DasiCINStaNAHlON suns lxREGx EFE Pre EEIO4 4 831548 cR OE NE EB cR es 2 JaDIG MaC kor 2a2 92 2154 22 42 ee 904 Ee EAN 3 Basic Operation 3 Using the Table Tracker 4 aa wg rA od 4 4 eS pee ea Oe ee DR wc OEE Ue iR 3 Table Tracker Monitor tcc 2en cas denneas gen ted doteees eae aoe econ ceo 2 4 Configuration SeCUINGS 2 xe aeuo tassi RUE So EE SOUS edo P aod E ed 5 Service Questions and Answers es 10 Ct Los x x ee ee e 80D E DEOR ee ee ee ee NE DG 11 Long Range Systems 1 Table Tracker User Manual INSTALLATION AND SETUP Basic Installation 1 Unpackage all system components All in one PC 2 4GHz USB Antenna Table Trackers Table Tracker Charger s Starter Unit s Clearing Unit s 2 Setup All In One PC Monitor in the expeditor area 3 Plug the 2 4 GHz USB Antenna into a USB Port on the All In One PC 4 Power on PC using the surge protector provided 5 Plug in the Table Tracker Charger s usually placed by the cash register 6 Place Table Trackers on Charger Status LED Charge Pin TABLE T TRACKER 2 4 Number PLACE THIS UNIT ON YOUR TABLE ager n www p
6. ce manually This feature will list and add any 2 4 GHz USB Module and RT1202 device currently connected to the PC and LAN Network for RF Communication purposes Zigbee Configuration Zigbee Preset This allows for changing the channel of the USB antenna to one of four preset channels Note Contact LRS before changing this setting The channel of the antenna must match the Starter Unit Associating Znode Devices This feature allows for associating a Znode To Associate a New Znode 1 Press Associate on PC Program 2 Cycle Power on Znode and Press Button on Znode once 3 Znode LED should turn purple then begin flashing If the Znode associates it will flash green once every five seconds 4 Press the OK Button to end Adding Devices Manually For devices such as the RXTG the user can dictate a device and ComPort to be added to the device list To Add a Device 1 Press Add by Add Device Manually 2 Type the ComPort of the Device Note Any device connected via USB can be verified from the System Manager Devices ComPorts under Control Panel 3 Press Enter Long Range Systems 8 Table Tracker User Manual Removing a Device From the List To remove a device from the list press the X located to the right of the device name Inventory ETRE TE OPECS 18 BE ETRE TE T Be Sy 13 3002 Eg PM Sy das E E AN 5 117 DOLE 9 n7 50 PH TAH PA eTA nR Sel IFE GETTE This view will list all Table Trackers cur
7. ition of their conformity The following standards were utilized Long Range Systems 11 Table Tracker User Manual ETS 300 224 1998 EN 301 489 2 2002 EN61000 3 2 1998 EN 61000 3 3 1995 EN 60950 1992 with A1 A2 amp A3 Long Range Systems Thank you for choosing Long Range Systems to provide your on premise paging solution Please familiarize yourself and your staff with the contents of this instruction in order to properly operate and maintain your system For help op erating your system or for any service problems please call 800 437 4996 Keep this instruction in a safe place avail able to managers and key staff 100212 Long Range Systems 12 Table Tracker User Manual
8. n Configuration Settings System Menu UHF System ID 0 LRS Windows Table Tracker 1 0 9 DB backup Long Range Systems 5 Table Tracker User Manual UHF System ID This is a unique ID of the transmitter that allows paging messages between the host transmitter and staff pagers Group Paging Enables or disables group paging Online Reporting Enables or disables online reporting DB Backup Creates a backup for the current Database on the PC Change Language This option allows the user to switch the currently displayed language between English Polish and Spanish Orders Settings f v Number of columns in the Orders list 4 wonder ome are clea ed acdomanicay Order clearing requires Aint Ths amp xed for reporting Mo Tu ne m E Cy Number of Columns Varies the number of columns on the Orders Screen from 1 to 5 Auto Clear Enables or disables an order automatically clearing from the screen after a set time If enabled the user can enter a time in minutes to set when the order will clear Order Clear Requires Password This feature allows if the user attempts to clear an order manually from the screen they are required to type in the Manager s Password Week Start Day This sets the starting day for reporting purposes as Monday through Sunday Enable Paging Allows for paging of Table Trackers from the orders screen Long Range Systems 6 Table Tracker User Manual I
9. nterval Timing lst warning YELLOW Yes 2nd warning ORANGE wi Yes Last warning goal RED 240 sec Notification Interval Time is the time that is considered acceptable for order deliveries Using the 1st Warning Time and 2nd Warning Times the Table Tracker Monitor can display how long an order is up before the time elapsed is considered unacceptable for its delivery The Interval Times are set in seconds 180 180 seconds Any time under the Interval Time will appear white on the monitor After the 1st Warning Time but before the 2nd Warning time the Order will change to yellow on monitor After the 2nd Warning Time but before the 3rd Warning time the Order will change to yellow on monitor When the Last Warning time passes the Order will change to Red and the system will text a cell phone stat ing that the order is late The user can set the Last Warning to notify the Manager Pager when the Last Warning Time is elapsed Access This menu allows changing the Manager Pin Access Code This menu allows for setting the manager to access reports If enabled the user must type in the Manager Pin to view a report Long Range Systems 1 Table Tracker User Manual Zigbee Devices ZigB2e Preset 4 l B j ae n J ape Ta associate Z node devices x xus RC A prey anres ame ul ee ur cx MERC ati af ure ie ded bebe Glick here Devic List Viens ype RTL202 RTL2023 Provide RT1202 IP Add devi
10. r will head for a table Clearing Unit When the order has been delivered hold the Table Tracker over the Clearing Unit The status LED will flash green for 2 seconds and then the timer will clear from the all in one PC monitor RFID Tags and Mats RFID Tags and Mats available from LRS are programmed with the appropriate Table Number so when a guest sits down with their order number the Table Tracker will detect a RFID Tag under the table ex 10 and the Table Number will appear with the order number on the screen Long Range Systems 3 Table Tracker User Manual Table Tracker Monitor Reports Config Main Display All in One PC Monitor This will display the Order number given to the customer able that the Order number is currently located he amount of time elapsed since order started Displays Todays Score This indicates the daily percentage of orders successfully delivered within the secured preset timers Average Time This indicates the average time it takes to process orders Exiting the Program To Exit the PC Program press the Power Symbol in the bottom right corner of the screen Long Range Systems 4 Table Tracker User Manual When switching to the Configuration or Reports Menus the user is required to enter a Managers Access Code a lai 5 6 7 8 9 Lai al The standard access code is 5 6 7 8 9 To Cancel access at any time press the x button To edit an entry press the c butto
11. rently associated and display the last reported communication between the system and the Table Tracker Alarm Fimi due INS EM Ht Bi 1776040 He ax LU Di Phi TES 381 303 MI 1 4 This menu allows the user to create new alarms to remind the staff to perform a set task Long Range Systems 9 Table Tracker User Manual To create a new Alarm 1 Press Add New Alarm 2 Enter a name for the Alarm Name Message LLL Time interval Hourly nth Gue jma Time Time Day of week Mo s MR INR 3 Press the button and Type the Message for the Alarm 4 Press the at Receivers and type in the Pager Numbers of the recipients of that Alarm Press the Check when done entering the Pager Numbers Enter receivers 5 Select the type of Alarm as Hourly Daily Monthly or One Time 6 Enter the Time AM or PM the Alarm will go off 7 Press Save when done Remote Paging a Table Tracker The Table Trackers can be paged using a T9550L CMG through on LRS TT RXTG Note Please refer to the sep arate instructions on how to setup and connect an RXTG to a WinTT system Paging the Table Tracker also requires paging to be enabled Refer to Page 6 to Enable Paging in WinTT To remotely page the Table Tracker after the Table Tracker is started via a Starter Unit simply type the Table Tracker s number into the T9550LCMG keypad and press a page mode Example Place Table Tracker 221 over Starter Unit Once Table Tracker
Download Pdf Manuals
Related Search