User Manual MIOe-DB5000
Contents
1. Part Number 1654009685 Footprint USB UEAO0112C 4FH1 4F Description Pin Pin Name 1 45V 2 D 3 0 4 GND 5 SSRX 6 SSRX 7 GND 8 SSTX 9 SSTX Depends on MI O main board CN19 USB2 0 Part Number 1654005935 Footprint USB 0 0112 Description Pin Pin Name 1 5V 2 D 3 D 4 GND 25 MIOe DB5000 User Manual CN20 Audio Line Out Part Number 1652505205 Footprint FOX JA13331 N24B 4F Description PHONE JACK 5 5 90D F LIME W SHIELDED Pin Pin Name 1 GND AUD 2 LINEOUT L 3 LINEOUT L 4 LINEOUT R 5 LINEOUT R JACK 5H CN21 CN22 2 54mm Part Number 1655003010 Footprint WHP3VA Description Wafer 2 54mm 180D M DIP W LOCK 22 27 2031 Pin Pin Name 1 GND 2 V12 3 NC SW1 Power WB 2V 2 00mm Part Number 1601000501 Footprint SW 4 236x236 H197 Description PUSH SW STS B5 SMD 4P H 5 0mm Pin Pin Name 1 POWER BUTTON 2 NC 4 GND 5 NC MIOe DB5000 User Manual 26 SW2 Reset WB 2V 2 00mm Part Number 1601000501 Footprint SW 4P 236x236 H197 Description PUSH SW STS B5 SMD H 5 0mm Pin Pin Name 1 RESET_BUTTON 2 NC 6 GND 7 NC 27 MlOe DB5000 User Manual AD ANTECH Enabling an Intelligent Planet www advantech com Please verify specifications before quoting This g2. Part Number 1655904020 Footprint FPC4V 125M Description WAFER 4P 1 25mm 180D M SMD 85205 04001 Pin Pin Name 1 GND 2 SMB_DAT 3 SMB_CLK 4 5V CN15 Reset Button Part Number 1655302020 Footprint WF 2P 79 BOX R1 D Description WAFER BOX 2P 2 0mm 180D M DIP A2001WV2 2P Pin Pin Name 1 RESET BUTTON 2 GND MIOe DB5000 User Manual 20 CN16 External 12 input power Part Number 1655000077 Footprint ATXCON 2X12 42 1 Description ATX PWR CONN 2x2P 4 2mm 180D M DIP 24W4310 04S Pin Pin Name 1 GND 2 GND 3 V12SB_EXT 4 V12SB EXT CH16 12 Power Input 1655404090 Vy 2x2 42mm CN17 Display Port or HDMI Part Number 1654003198 Footprint KORTAK_EE082C0S HN3Z Description Pin Pin Name Al NC A2 12 12V A4 GND A5 NC A6 NC A7 NC A8 NC A9 3 3V A10 3 3V 11 PWRGD A12 GND A13 NC A14 NC A15 GND A16 NC A17 NC A18 GND A19 NC A20 GND A21 NC A22 NC A23 GND A24 GND 21 MIOe DB5000 User Manual 25 26 27 GND A28 GND A29 DDP_HPD A30 NC A31 GND A32 NC A33 NC A34 GND A35 DDP_AUX A36 DDP AUX A37 GND A38 GND A39 NC A40 NC A41 GND A42 GND A43 NC A44 NC A45 GND A46 GND A47 NC A48 NC A49 GND
3. A51 GND A52 NC A53 NC A54 GND A55 GND A56 NC A57 NC A58 GND A59 GND A60 NC A61 NC A62 GND A63 GND A64 NC A65 NC A66 GND A67 GND A68 NC A69 NC A70 GND A71 GND A72 NC A73 NC MIOe DB5000 User Manual 22 74 GND A75 GND A76 NG A77 78 GND A79 GND A80 81 82 GND B1 12V B2 12V B3 12V B4 GND B5 NC B6 NC B7 GND B8 3 3V B9 B10 3 3VSB B11 NC B12 NC B13 GND B14 DDP_D0 B15 DDP_D0 B16 GND B17 NG B18 GND B19 DDP_D1 B20 DDP_D1 B21 GND B22 GND B23 DDP_D2 B24 DDP_D2 B25 GND B26 GND B27 DDP_D3 B28 DDP_D3 B29 GND B30 NG B31 NG B32 GND B33 B34 NC B35 GND B36 GND B37 NC B38 NC B39 GND B40 GND 23 MlOe DB5000 User Manual 41 42 B43 GND B44 GND B45 NC B46 NC B47 GND B48 NC B49 GND B50 NC B51 NC B52 GND B53 GND B54 NC B55 NC B56 GND B57 GND B58 NC B59 NC B60 GND B61 GND B62 NC B63 NC B64 GND B65 GND B66 NC B67 NC B68 GND B69 GND B70 NC B71 NC B72 GND B73 GND B74 NC B75 NC B76 GND B77 GND B78 NC B79 NC B80 GND B81 NC B82 NC Depends on main board MIOe DB5000 User Manual 24 CN18 USB2 0 or USB3 0
4. 5 to 5 ro lo MlOe DB5000 User Manual CN2 PCIEx1 Slot Part Number 1654000394 Footprint PCISLOT 1X KORTAK Description Pin Pin Name A1 NC A2 12V 12V A4 GND JTAG2 JTAG3 A7 A8 JTAG5 A9 3 3V A10 3 3V 11 PWRGD A12 GND A13 REFCLK A14 REFCLK A15 GND A16 HSIP0 A17 HSIN0 A18 GND B1 12V B2 12V B3 12V B4 GND B5 SMB CLK B6 SMB DAT B7 GND B8 3 3V B9 JTAG1 B10 3 3VSB 11 PCIE_WAKE B12 B13 GND B14 HSOP0 B15 HSON0 B16 GND B17 18 GND 288866800 T TTTUTUTUTITUTUI nuaaanmmmmaonaljinnmmmmnmrm BBBSBSEBBBBH 3BBBBBHBL 10 MIOe DB5000 User Manual CN3 PCIEx1 Slot Part Number 1654000394 Footprint PCISLOT 1X KORTAK Description Pin Pin Name A1 2 12V A3 12V A4 GND A5 JTAG2 A6 JTAG3 A7 8 JTAG5 A9 3 3V A10 3 3V 11 PWRGD A12 GND A13 REFCLK A14 REFCLK A15 GND A16 HSIP0 A17 HSIN0 A18 GND B1 12V B2 12V B3 12V B4 GND B5 SMB_CLK B6 SMB_DAT B7 GND B8 3 3V B9 JTAG1 B10 3 3VSB B11 PCIE_WAKE B12 NG B13 GND B14 HSOP0 B15 HSON0 B16 GND B17 18 GND 198888
5. MIOe DB5000 MIOe Evaluation Board for MI O Compact and MI O Ultra SBC AD ANTECH Enabling an Intelligent Planet Copyright The documentation and the software included with this product are copyrighted 2012 by Advantech Co Ltd All rights are reserved Advantech Co Ltd reserves the right to make improvements in the products described in this manual at any time without notice No part of this manual may be reproduced copied translated or transmitted in any form or by any means without the prior written permission of Advantech Co Ltd Information provided in this manual is intended to be accurate and reliable How ever Advantech Co Ltd assumes no responsibility for its use nor for any infringe ments of the rights of third parties which may result from its use Acknowledgements Intel is a trademark of Intel Technologies Inc IBM PC AT PS 2 and VGA are trademarks of International Business Machines Cor poration Microsoft Windows is a registered trademark of Microsoft Corp All other product names or trademarks are properties of their respective owners Part No 2006500000 Edition 1 Printed in China October 2012 MIOe DB5000 User Manual ii Product Warranty 2 years Advantech warrants to you the original purchaser that each of its products will be free from defects in materials and workmanship for two years from the date of pur chase This warranty does not apply to any products which have been repa
6. 6 CPLD 2 TMS 7 GND 8 CPLD 2 8x1V 2 54 17 MIOe DB5000 User Manual 10 Part Number 1653004099 Footprint HD 5x2P 79 23N685B 10M10 Description BOX HEADER 5x2P 2 00mm 180D M SMD 23N685B 10M10 Pin Pin Name VDD CN GPIOO D4 GPIOO DO GPIOO 05 GPIOO D1 GPIOO D6 GPIOO D2 GPIOO D7 GPIOO D3 BR oO Pp 1653004099 5 2 S2 00mm GND CN11 SATA 7P Part Number 1654004659 Footprint SATA 7 WATM 07DBNA4AS3B8UW D Description Serial ATA Con 7p 180D M DIP 1 27 WO Pb L 3 3 Pin Pin Name 1 GND 2 3 TX 4 GND 5 RX 6 RX 7 GND MIOe DB5000 User Manual 18 CN12 SATA 22P Part Number 1654003098 Footprint WIN WATB 22DL1PFU Description Pin Pin Name P1 V3 3 P2 V3 3 P3 V3 3 P4 GND P5 GND P6 GND P7 V5 P8 V5 V5 P10 GND P11 RSVD P12 GND P13 V12 P14 V12 P15 V12 1 GND S2 SATA 3 _ 54 GND S5 SATA RX S6 SATA RX S7 GND MlOe DB5000 User Manual CN13 Power Button Part Number 1655302020 Footprint WF 2P 79 BOX R1 D Description WAFER BOX 2P 2 0mm 180D M DIP A2001WV2 2P Pin Pin Name 1 POWER BUTTON 2 GND CN14 SMBus
7. Connector Jumper and Switch Pin Definitions 1 1 Introduction 5000 is evaluation board for MI O Compact and MI O Ultra SBC with standard ATX form factor It s compatible with all circuit designs follow MI O Extension design guide MIOe DB5000 have flexible interfaces for verification and various applications including 1 display port 3 PCle 1 mini PCle 1 SIM card holder 1 USB 3 0 1 USB 2 0 1 LPC Low Pin Count 1 SMBus 1 line out with amplifier 1 SATA with power 2 system FAN and 1 12V DC in 1 2 DisplayPort USB 2 0 x 3 or USB 3 0 x 1 MI O Compact or MI O Ultra SBC Audio Line Out 12 5 VCC Power 5VSB VCC Power Block Diagram MIOe Connector Note 1 Inn LPC T MIOe DB5000 User Manual Display Port PCIE x16 Slot Option module DisplayPort Riser Card USB 2 0 x2 or USB 3 0 x1 USB 2 0 x1 3PClex 1 1 miniPCle slot With SIM holder LINE OUT With amplifier Port 80 Option Module lt 4Ports 232 422 485 m odule LPC Header SMBus Wafer BOX SATA Note 1 The signal varies depending on MI O Compact or MI O Ultra SBC Figure 1 1 Block Diagram 1 3 1 4 1 4 1 Placement CN14 13 C Jumpers Jumper Description Cards can be configured by setting jumpers A jumper is a metal bridge used to close an electric circuit It consists of two metal pins
8. GND 27 GND 28 1 5V 29 GND 30 SMB_CLK 31 PETn0 32 SMB_DAT 33 34 GND 35 GND 36 USB D 37 GND 38 USB 39 3 3VSB 40 GND 41 3 3VSB 42 NG 43 GND 13 MIOe DB5000 User Manual 44 45 46 47 48 41 5V 49 NC 50 GND 51 NC 52 3 3VSB 53 NC 54 NC 55 GND 56 GND MlOe DB5000 User Manual e elles z 14 7 SIM Part Number 1654000639 Footprint SIM WL608C Description SIM card conn 6p 90D F SMD WO Pb WL608C3 M04 7F Pin Pin Name 1 VUIM_PWR 2 UIM_RESET 3 UIM_CLK 4 GND 5 VUIM_VPP 6 UIM_DATA 15 MIOe DB5000 User Manual CN8 LPC Part Number 1653007220 Footprint HD 7x2P 79 F D Description PIN HEADER 7 2P 180D F 2 0mm Pin Pin Name 45V 5VSB POWERGD LPC_SERIRQ LPC_DRQ 0 LPC_AD2 GND oci 02 N LPC_AD3 GND FRAME LPC ADO MIO_RST Co LPC AD1 AR PCIO T pris i PH F _7x2V_2 00mm MIOe DB5000 User Manual 16 CN9 CPLD Part Number 1653008102 Footprint HD_8x1P_100_D Description Pin Header 8 1P idiot proof 180D pitch 2 54mm Pin Pin Name 1 V3 3 JTAG 2 CPLD z TDO 3 CPLD z TDI 4 ispEN 5 NC
9. MANUFACTURER S INSTRUCTIONS The sound pressure level at the operator s position according to IEC 704 1 1982 is no more than 70 dB A DISCLAIMER This set of instructions is given according to IEC 704 1 Advantech disclaims all responsibility for the accuracy of any statements contained herein MIOe DB5000 User Manual vi Contents Chapter 1 N 1 5 1 6 1 7 Connector Jumper and Switch Settings 1 Block Figure 1 1 Block Diagram 22 Jutipets 141 Jumper Description 1 4 2 Jumper Table Table 1 1 Jumper Table Connector Table 1 2 Connector Table Switch Table Table 1 3 Switch Table Jumper Connector and Switch Pin Definition vii MIOe DB5000 User Manual MlOe DB5000 User Manual viii Connector Jumper and Switch Setting This chapter gives you the gen eral introduction to 085000 and instructions on jumper set tings connectors information as well as switch installation on the MIOe DB5000 evaluation board Sections include E General Introduction m Block Diagram Bi Connector Jumper and Switch table
10. and a small metal clip often protected by a plastic cover that slides over the pins to connect them To close a jumper you connect the pins with the clip To open a jumper you remove the clip Sometimes a jumper will have three pins labeled 1 2 and 3 In this case you would connect either pins 1 and 2 or 2 and 3 The jumper settings are schematically depicted in this manual as follows A pair of needle nose pliers may be helpful when working with jumpers If you have any doubts about the best hardware configuration for your application contact your local distributor or sales representative before you make any changes Generally you simply need a standard cable to make most connections Warning To avoid damaging the computer always turn off the power supply before setting jumpers 3 MIOe DB5000 User Manual 1 4 2 Jumper Table Table 1 1 Jumper Table Jumper Descriptions Setting Function J1 J4 J5 P Settin 1 2 External 12V Power ower pues 9 2 3 12 2 1 2 3 4 7 8 9 10 Mini PCIE V1 2 2 Mini PCI 5 All open Mini PCIE V1 1 J3 Mini PCle 1 2 Mini PCIE V1 2 Ini 2 3 Mini PCIE V1 1 Default 1 5 Connector Table Table 1 2 Connector Table Connector Description CN1 MIOe CN2 PCIEx1 Slot only MIOe DB5000 00A1E CN3 PCIEx1 Slot CN4 PCIEx1 Slot CN5 Mini PCIE CN6 Mini PCI
11. 2 MIOe DB5000 00ME 1 3 1 1 1 il MIOe DB5000 01A1E 1 ae 1 ies 1 1 1 1 1 1 1 2 2 The DisplayPort Riser Card has both and DisplayPort Each can be sup ported individually by signal setting on the MI O main board MIOe DB5000 01A1E has 2 PCle x1 and 1 Mini PCle For USB 3 0 to work depends on if the MI O mainboard supports USB 3 0 or not If the bundled MI O main board doesn t support USB 3 0 explicitly the USB connec tor supports USB 2 0 only Optional Accessories Part Number Description 9696EA2000E DisplayPort Riser Card PCA COM232 00A1E 4 ports RS 232 Module PCA COM485 00A1E 4 ports RS 422 485 Module Only support Port B because there is only one DP channel from MlOe to Riser default support HDMI port DP port supported by request Support by request V MIOe DB5000 User Manual Safety Instructions 10 11 12 13 Read these safety instructions carefully Keep this User Manual for later reference Disconnect this equipment from any AC outlet before cleaning Use a damp cloth Do not use liquid or spray detergents for cleaning For plug in equipment the power outlet socket must be located near the equip ment and must be easily accessible Keep this equipment away from humidity Put this equipment on a reliable surface during installation Dropping it or letting it fall may cause damage The openings on the enclosure are for air convection Protect the equ
12. 888888 4BBDBBBHBLI nnanannannnnulinnnnnunnu oe ee ee eee Teee 98898995 B1 11 MIOe DB5000 User Manual CN4 PCIEx1 Slot Part Number 1654000394 Footprint PCISLOT 1X KORTAK Description Pin Pin Name A1 2 12V A3 12V A4 GND A5 JTAG2 A6 JTAG3 A7 A8 JTAG5 A9 3 3V A10 3 3V 11 PWRGD A12 GND A13 REFCLK A14 REFCLK A15 GND A16 HSIP0 A17 HSIN0 A18 GND B1 12V B2 12V B3 12V B4 GND B5 SMB_CLK B6 SMB_DAT B7 GND B8 3 3V B9 JTAG1 B10 3 3VSB 11 PCIE_WAKE B12 NG B13 GND B14 HSOP0 B15 HSON0 B16 GND B17 B18 GND 88988888888 88888880 EA ITYUTUTUTUTUTUI 5 98098998688 8080057 MIOe DB5000 User Manual 12 CN5 Mini PCIE Part Number 1654002538 Footprint FOX AS0B226 S68K7F Description MINI PCI E 52 6 8mm 90D SMD 50 226 568 7 Pin Pin Name 1 WAKE 2 3 3VSB 3 NG 4 GND 5 NG 6 1 5 7 8 9 GND 10 11 REFCLK 12 13 REFCLK 14 NC 15 GND 16 NC 17 NC 18 GND 19 NC 20 NC 21 GND 22 PERST 23 PERnO 24 3 3VSB 25 PERp0 26
13. E 3 3 3 Default is 2 3 Mini PCIE V1 2 MIOe DB5000 User Manual CN1 MIOe Part Number 1654004704 Footprint BB 40x2P 32 3150x235 Description Pin Pin Name 1 GND 2 GND 3 PCIE 4 PCIE 5 PCIE 6 PCIE TXO 7 GND 8 GND 9 PCIE 1 10 PCIE 1 11 PCIE RX1 12 PCIE TX1 13 GND 14 GND 15 PCIE RX2 16 PCIE 2 17 PCIE RX2 18 PCIE TX2 19 GND 20 GND 21 PCIE 22 PCIE 23 PCIE 24 PCIE TX3 25 GND 26 GND 27 PCIE 28 LOUTL 29 PCIE CLK 30 LOUTR 31 GND 32 AGND 33 SMB CLK 34 NC 35 SMB DAT 36 NC 37 PCIE WAKE 38 NC 39 RESET 40 NG 41 SLP_S3 42 CLK33M 7 MIOe DB5000 User Manual 43 44 LPC_AD0 45 DDP_HPD 46 LPC AD1 47 GND 48 LPC AD2 49 DDP_AUX 50 LPC_AD3 51 DDP_AUX 52 LPC_DRQ 0 53 GND 54 LPC_SERIRQ 55 00 56 FRAME 57 DDP DO 58 GND 59 GND 60 USBO 61 DDP_D1 62 USBO_D 63 DDP_D1 64 GND 65 GND 66 USB1_D USB_SSTX 67 DDP_D2 68 USB1_D USB_SSTX 69 DDP D2 70 GND 71 GND 72 0582 D4 USB SSRX 73 DDP_D3 74 USB2_D USB_SSRX 75 DDP_D3 76 GND 77 GND 78 USB_OC 79 12VSB 80 12VSB MlOe DB5000 User Manual 42 Kt bo bo 5 bo bo bo
14. E Holder CN7 SIM Card CN8 LPG CN9 CPLD CN10 GPIO CN11 _7 CN12 SATA 22P CN13 Power Button CN14 SMBus from MIOe CN15 Reset Button CN16 External 12V input power CN17 DisplayPort or HDMI CN18 USB2 0 or USB3 0 CN19 USB2 0 CN20 Audio Line Out CN21 Fan CN22 Fan CN25 SMBus from main board for test purpose Depends on MI O main board MlOe DB5000 User Manual 4 1 6 1 7 Switch Table SW Description Swi Power SW2 Reset Jumper Connector and Switch Pin Detinition J1 45 46 PH_3x1V_2 54mm Part Number 1653003100 Footprint HD_3x1P_100_D Description PIN HEADER 3x1P 2 54mm 180D M DIP 205 1x3GS Setting Function 1 4V12SB EXT 2 V12SB_DB5000 3 V12SB_ MIO Default is 1 2 External 12V Power 5 5000 User Manual J2 PH 5x2V 2 00 Part Number 1653005261 Footprint HD 5x2P 79 Description PIN HEADER 5x2P 2 0mm 180D M SMD 21N22050 Setting Function 4 GND GND_PIN37 GND NC NC V3 3SB_PIN41 V3 3SB V3 3SB_PIN39 O OR 0 V3 3SB Default is 1 2 3 4 7 8 9 10 Mini PCIE V1 2 1 3 5 7 3 13579 O OOOOO J3 PH 3x1V 2 00mm Part Number 1653003101 Footprint HD 3x1P 79 D Description PIN HEADER 3x1P 2 0mm 180D M DIP 2000 13 WS Setting Function 1 4V3 3SB 2 V3 3 MINIPCI
15. ct returned without proof of the purchase date is not eligible for warranty service 5 Write the number visibly on the outside of the package and ship it prepaid to your dealer iii MIOe DB5000 User Manual Declaration of Conformity CE This product has passed the CE test for environmental specifications Test conditions for passing included the equipment being operated within an industrial enclosure In order to protect the product from being damaged by ESD Electrostatic Discharge and EMI leakage we strongly recommend the use of CE compliant industrial enclo sure products FCC Class This equipment has been tested and found to comply with the limits for a Class A dig ital device pursuant to Part 15 of the FCC Rules These limits are designed to pro vide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Opera tion of this device in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his her own expense The user is advised that any equipment changes or modifications not expressly approved by the party responsible for compliance would void the compliance to FCC regula tions and therefore th
16. e user s authority to operate the equipment Caution There is a danger of a new battery exploding if it is incorrectly installed Do not attempt to recharge force open or heat the battery Replace the A battery only with the same or equivalent type recommended by the man ufacturer Discard used batteries according to the manufacturer s instructions Technical Support and Assistance 1 Visit the Advantech website at http support advantech com where you can find the latest information about the product 2 Contact your distributor sales representative or Advantech s customer service center for technical support if you need additional assistance Please have the following information ready before you call Product name and serial number Description of your peripheral attachments Description of your software operating system version application software etc complete description of the problem The exact wording of any error messages MIOe DB5000 User Manual iv Packing List Before you begin installing your card please make sure that the following materials have been shipped 1MlOe DB5000 development board m 2x Reset Power button cables P N 1700020235 01 If any of these items are missing or damaged contact your distributor or sales repre sentative immediately Ordering Information Part No DisplayPort Fullsize M SATAII LPC SMBus USB2 0 USB3 0 Audio rarem rM i od 1 PO 04 2
17. ipment from overheating DO NOT COVER THE OPENINGS Make sure the voltage of the power source is correct before connecting the equipment to the power outlet Position the power cord so that people cannot step on it Do not place anything over the power cord All cautions and warnings on the equipment should be noted If the equipment is not used for a long time disconnect it from the power source to avoid damage by transient overvoltage Never pour any liquid into an opening This may cause fire or electrical shock Never open the equipment For safety reasons the equipment should be opened only by qualified service personnel If one of the following situations arises get the equipment checked by service personnel m The power cord or plug is damaged m Liquid has penetrated into the equipment W The equipment has been exposed to moisture m The equipment does not work well or you cannot get it to work according to the user s manual B The equipment has been dropped and damaged W The equipment has obvious signs of breakage DO NOT LEAVE THIS EQUIPMENT IN AN ENVIRONMENT WHERE THE STORAGE TEMPERATURE MAY GO BELOW 20 C 4 F OR ABOVE 60 140 F THIS COULD DAMAGE THE EQUIPMENT THE EQUIPMENT SHOULD BE IN A CONTROLLED ENVIRONMENT CAUTION DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE MANUFACTURER DISCARD USED BATTERIES ACCORDING TO THE
18. ired or altered by persons other than repair personnel authorized by Advantech or which have been subject to misuse abuse accident or improper installation Advantech assumes no liability under the terms of this warranty as a consequence of such events Because of Advantech s high quality control standards and rigorous testing most of our customers never need to use our repair service If an Advantech product is defec tive it will be repaired or replaced at no charge during the warranty period For out of warranty repairs you will be billed according to the cost of replacement materials service time and freight Please consult your dealer for more details If you think you have a defective product follow these steps 1 Collect all the information about the problem encountered For example CPU speed Advantech products used other hardware and software used etc Note anything abnormal and list any onscreen messages you get when the problem occurs 2 Callyour dealer and describe the problem Please have your manual product and any helpful information readily available 3 If your product is diagnosed as defective obtain RMA return merchandize authorization number from your dealer This allows us to process your return more quickly 4 Carefully pack the defective product a fully completed Repair and Replacement Order Card and a photocopy proof of purchase date such as your sales receipt in a shippable container A produ
19. uide is intended for reference purposes only All product specifications are subject to change without notice No part of this publication may be reproduced in any form or by any means electronic photocopying recording or otherwise without prior written permis sion of the publisher All brand and product names are trademarks or registered trademarks of their respective companies Advantech Co Ltd 2012
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