TeleMail User Manual - Speech and Software Technologies
Contents
1. o h n S Q h o 51 63 42 62 55 74 44 42 63 t m a 1 IL c o m 81 61 21 43 53 66 23 63 61 And finally press D SM TEMLWIND UMN 300 User Manual 33 TeleMail D speech amp software technologies e e Annexure 4 Composing a Nickname or Keyword on the Telephone Keypad Composing a Nickname or keyword is different from composing an email address or short text messages because the Nicknames list and keywords list is known before hand So that when the system asks the user to dial a Nickname or Keyword it knows that he or she can choose one among the list only So a method to compose a Nickname or keyword for a canned message is devised so that the user needs to dial minimal number of keys to select a Nickname or keyword from a list While the user is still dialing the digit sequence to choose a keyword or Nickname TeleMail converts the digit sequence dialed by the user into a keyword or Nickname TeleMail then compares it with the words in the list and when they match announces the user and gets confirmation In some cases the system may not be able to find a single match for the digits dialed In this case the user might have to then confirm to TeleMail which keyword or Nickname he or she wants to choose This technique can be used not only for Nicknames or Keywords but also for dialing any words or phrases provided the list of words or phrases to choose form is known before hand On standard telephone ke2. 20 fioo2 Active 12 3 Active 12 P Page Help le Common Files CmnLogOut asp E E BR Local intranet A 2 3 User Specific Tasks The administrator can view set options for TeleMail users through this Option The various features available under User Specific Tasks are e Activate Deactivate PIN e Delete PIN e Reset Passcode e Enable Disable fax 2 3 1 Activate Deactivate PIN Through the User Specific Tasks Activate Deactivate PIN option accounts on TeleMail identified by their Personal Identification Number PIN can be Deactivated To deny TeleMail access for a user the administrator has to use the Deactivate PIN option To restore TeleMail access for that user the administrator has to use the Activate PIN option D SM TEMLWIND UMN 300 User Manual 10 T TeleMail e speech amp software technologies ge Z TeleMail Microsoft Internet Explorer Ele Edit view Favorites Tools Help amp Bak gt A A search GgFavortes CHristory E 5 m X Q Address hetp fismine telemal_V3 0 1 MainIndex esp SG Links Help About Activate V Deactivate PIN User Specific Tasks E p a A 3 r PIN Status Exchange Server 1001 Active BANYAN le Common Files CmnLogOut asp j BR Local intranet p 2 3 2 Delete PIN To delete a TeleMail account the administrator has to select the User Specific Tasks Delete
3. HBak gt Q a Search Favorites History B 40 82 Address http jasmine telemail V3 0 1 Main Index asp gt CG Links E y e Help About Q Update Global Address List List To proceed click the Update er the Page Help button Page Help TeleMail maintains a copy of the Global Address List of the Microsoft Exchange cluster of your corporate This list is required to enable you to choose the Exchange mailboxes for which accounts have to be created in TeleMail So it is mandatory to update this list every time you wish to create accounts in TeleMail Moreover the Global address List is used to select the recipients email address while sending forwarding emails over telephone E http jasminejtelemail_V3 0 1 AdminjAdmin_UpdGal_Entry1 aspat BE Local intranet D SM TEMLWIND UMN 300 User Manual 5 lt TeleMail e speech amp software technologies ge 2 2 3 Generate TeleMail Accounts To generate new accounts on TeleMail administrator has to select Admin Specific Tasks V Generate TeleMail Accounts To enable a Microsoft exchange user access his emails over telephone through TeleMail an account has to be created for him on TeleMail Select the Microsoft Exchange Site to see the mailboxes in that site You can select one or more users and Click on GeneratePIN to create an account for these users on TeleMail On clicking GeneratePIN a unique 4 digit Personal Identification
4. TUN SMS Settings Change Passcode Call Details FAX Usage Details Signature Logout r3 http snowdrop 82 telemail topframe asp Mode LIser amp Menulmg images Hdr cannedmsg gif t Ea fox Local intranet D SM TEMLWIND UMN 300 User Manual 19 ep speech amp software technologies Z Telemail Microsoft Internet Explorer Ele Edit view Favorites Tools Help Back gt A A Asearch Favorites CBristory hy S mi Y Address httpi fsnowdrop 82 telemailMain_Index asp 7 so Links customize Links amp rree Hotmail Windows T Y o f Help About Canned Message Send SMS TeleMail brochure attached Hi S Please see attached the telemail ochure for your reference V3 0_Brochure_19March03 pdf 28Kb VIMALNATH sstil co in Canned Message Remove ings SMS Settings Add Attachment Change Passcode Call Details FAX Usage Details Signature Logout e 3 5 Priority Settings When you listen to your emails over telephone if the priority list contains any e mail addresses the mails from those addresses will be read out first according to the selected order If there is no entry in the Priority list the mails will be read out in the chronological order To add an email address to your Priority list either click the mail id from the Address book or Global address list displayed or Use Add New Priority button and enter the e mail address a
5. Bak gt Q A Bsearch Favorites Hristory Ey mi g g Address http jasminejtelemail_V3 0 1 Main_Index asp Help About or 1 Details Detailed Cal Report Detailed Cal Report PIN and Mec uration Staus Made ES KZ lel Common Files CmnLogOut asp 5 Local intranet D SM TEMLWIND UMN 300 User Manual 14 Mail ei speech amp software technologies Tele eil 2 4 2 PIN Details The Details and Status PIN Details feature enables the administrator to view the TeleMail users details like their PIN status active or deactivated Mailbox alias Name the exchange server name on which this mail box exists email address maximum no of canned messages each user can set if Email to Fax feature is enabled or not the Speed and Pitch at which the emails will be read out by the Text to Speech synthesis and if SMS alert on new mail feature is enabled or not 2 4 3 Fax Usage Details The Details and Status Fax Usage Details feature enables the TeleMail administrator to view statistics on the usage of email to fax feature by the TeleMail users This feature enables the TeleMail administrator to know the email to fax usage in detail for a selected user for a selected date range The administrator can select a user and click on Detailed Fax Report to know the details on every email forwarded to fax over phone 2 4 4 Telephone Channel Status This Details and Stat
6. jasmine telemail_ 3 0 1 topframe asp Mode Admin amp Menulmg images Hdr_resetpasscode gif ia Tes BR Local intranet A D SM TEMLWIND UMN 300 User Manual 12 T TeleMeail e speech amp software technologies g Microsoft Internet Explorer X Would you like to send the Following message to the selected PIN s as a reset passcode mail notification Dear TeleMail user Your passcode has been changed as per your request Your new pass code is PASSCODE Your PIN is PIN TeleMail Access Telephone number is 24435470 302 Regards TeleMail Administrator Note PIN and PASSCODE will be replaced by actual user s PIN and new passcode in the email sent to them Z TeleMail Microsoft Internet Explorer nl x File Edit View Favorites Tools Help Back gt A A Asearch xFavortes history D 5 mi Ww g Address fel http jasmine telemail V3 0 1 Main Index asp gt P Go Links Help About Reset Passcode elow for your reference asscode Mail Sent Status e Logout le Common Files CmnLogOut asp L BR Local intranet y 2 3 4 Enable Disable Fax Depending on the hardware and software resources available and the policy of your corporate the email to Fax feature can be enabled to all or selective users The administrator can use the User Specific Tasks Enable Disable Fax feature By default this feature is enabled when a TeleMail account is created The TeleMail a
7. 270 Su pounds 3 26 2003 2 06 17 PM 31 E 3 26 2003 8 04 43 PM 378 Call Details Go FAX Usage Details Signature s Logout EJ Done 3 10 Fax Usage Details The Fax Usage Details feature enables you to view statistics on the usage of email to fax feature over telephone for a selected date range You can click on Detailed Fax Report to know the details like Fax sent date and time the number to which the fax was sent Subject of the Fax and the no of pages for every email forwarded to fax over phone F Telemail Microsoft Internet Explorer Ele Edt View Favorites Tools Help Heak gt 3 A Qsearch airavortes Gristor r 3 mi XX Address http snowdrop e2jtelemailfMain_Index asp SSC co Links B Customize Links FreeHotmall Windows Help About Fax Usage Details VIMALNATH sstil co in Detailed Fax usage details f Send SMS ax St Li Fax Subject No of pages sent 2 Telephone number s to Access the TeleMail Service nas Bok Canned Message Priority Settings Mail Settings SMS Settings Change Passcode Call Details FAX Details Logout D SM TEMLWIND UMN 300 User Manual 24 Mail ITI TeleMeail 3 11 Signature You can get your Signature attached to all mails sent through TeleMail You need to fill up the signature in the space provided The signatu
8. 42 Sendmallus send M d e 26 4 2 1 Sending mail to an email address in the address book sss 26 42 2 Recording Message i iate E tecta eto see a Ania UNR RE cep GAS a ER Delia OBS auo Co see de 26 43 UTA OK drei MIL MM deme UNE 27 43 1 Listening to New Mails ee e tire i n AER da Vane chan FOR ENS DA ac e CE ono nne eu 27 4 3 2 Listening to Read Mails uicit o de ee eate ede io e Ret de b an de ae dg 27 439 REPO en ee E E E E E tii nier etuer ep ies 28 4 3 4 Forward theMailgi scettr ir ERE HERREN ERAN aE He Ee Ra aie vasaavans 28 4 3 5 Forwarding Email to Fax eese nennen enne nrenne tenerent enne 28 4 3 6 Navigating through mailbox eese rennen nnns 29 43 7 Delete Mail ences ier e d a Ro E be EH FERE nigh ee ERE RENE ed 29 43 8 GREGG a Mall again ee aree P tacts sis Fe EE cha ERE e RA RA OEE EF EE EaR E 29 4 3 9 Read the 3 mail ahead of the current mail ens 29 4 3 10 To send mail after reading mails eese rennen 29 AC MEE EH 29 Annexure 1 Voice Command Reference Card eere eee eee eese eee e seen e etre setis setas etas tn setas etnoseno 30 Annexure 2 Hidden Features of TeleMail cere eee e eese eene seen eerte nere setenta setas stas eins e toast 31 Annexure 3 Composing email addresses and messages using a telephone or cellular phone keypad 32 Annexure 4 Composing a Nickname or Keyword
9. 7 SENTHIL sstil com ss MEN i Send SMS j 9840282634 Address Book Call me at 24425370 ASaP Canned Message Priority Settings EN Mail Settings SMS Settings Change Passcode Call Details FAX Usage Details Signature Logout ons OOOO O O l nae 7 D SM TEMLWIND UMN 300 User Manual 17 T TeleMail e speech amp software technologies e 3 3 Address Book TeleMail maintains a Address book to store email addresses Each Email address or a group of email addresses should have a nickname You can also see the email addresses in the Global Address List of MS Exchange Server by clicking the Global Address list button To send or forward a mail over telephone to an email address in TeleMail address Book or Global Address list dial the nickname corresponding to that email address Click on Add button to add a new email address or a group Multiple email addresses should be separated by semicolon Click on Edit button to change an email address or its nickname Nicknames should be unique Z TeleMail Microsoft Internet Explorer EN ni x Ele Edit view Favorites Tools Help Back gt A A Asearch Ga Favorites Bristory D 3 mi g Address http jasmine telemail_v3 0 1 Main_Index asp z ee Links Help About SENTHIL sstil com Send SMS Address Book il om vimal sstil com Canned Message Priority Settings Mail Settings SMS Settings Change Passcode Call Details FAX Usage Deta
10. File Edit View Favorites Tools Help a eBak gt Q9 A Bsearch Favorites Bristory Gy mi Ww Address ja http jasmine telemail V3 0 1 Main Index asp gt CG Links 2 bx Help About Send Telephone Access info LC PIN PIN Status 1002 Active Active a le Common Files CmnLogOut asp E E BR Local intranet p 2 2 8 Set Maximum limit on the number of canned messages TeleMail users can login to the browser based User Interface and set some predefined messages with attachments These messages will be available to the users when they call TeleMail over telephone They can choose any message from the list and send as an email to any email account D SM TEMLWIND UMN 300 User Manual 9 TeleMail e speech amp software technologies e By default a user can set 10 such messages To change this the administrator has to select Admin Specific Tasks Set Max Canned Message option and select a TeleMail user to set the maximum number of canned messages The administrator has to enter the new value and click on Set Max Canned Message button Inixi 8o Links gt Z TeleMail Microsoft Internet Explorer File Edit View Favorites Tools Help Heak gt A A Reach SgFavortes Bristory ES 5 mi Xs Q Address E http jasmine telemail V3 0 1 Main Index asp Help About Set Max Canned Message Max PIN E Canned is Message jo Adwe
11. Number PIN is assigned to each user This PIN is required to identify a user over telephone The PIN is displayed against that user under column PIN A welcome email is also sent to these users Details like the user s PIN default passcode TeleMail access telephone number and the URL to access TeleMail browser based UI are intimated to the user through this Welcome email e TeleMail Microsoft Internet Explorer 1nl xl File Edit view Favorites Tools Help amp Bak gt Q A A Asearch GFavortes CdHistoy Eh 5 mi Xs Q Address e http jasmine telemail V3 0 1 Main Index asp Go Links f Help About Generate TeleMail Account 24435470 302 n Exchange Server __ BANYAN BANYAN BANYAN BANYAN BANYAN BANYAN Bala D SM TEMLWIND UMN 300 User Manual 6 TeleMail QD speech amp software technologies e 2 2 4 Change Admin Password On choosing Admin Specific Tasks Change Password the Administrator has the option of changing the password required to login to the browser based user interface By default the password is set to admin For changing password for access enter the old password and enter the new password minimum 8 characters long re enter for confirmation and then click on Save 2 2 5 Backup and Restore database On choosing the Admin Specific Tasks Backup Restore Database the TeleMail administrator can take ba
12. e e e Table of Contents Welcome to Pele Mail eese mcm 1 Guidelines for System Administrator Web Interface ccssccssccscssssssscccsessscsccerscsessccesssesescseessseenes 2 2 1 Logging in for the first time aec eite retect ctia eunte rre R Deep cete Ede eR SUE epe eR Ede eau La ee ck ia 2 2 2 Admin Specife Tasks ig eee o IEEE pe pepe eode eed Pe ae diode ree uada 4 221 Set Default Exchange Account aiite desse este tue Fett ap e xu e aee ne ee doe Rp edad cina 4 2 22 Update Global Address List ss e ies keekan 5 2 2 3 Generate TeleMail Accounts ses eq iste N sada pase dae A ERE 6 224 CHANGE Admin Password eerie err O ERE ERE EE CERERI HER CER CUR Eb xe sacs 7 2 25 Backup and Restore database seen nennen nnne 7 245 6 Purge POR Sent Dalai teres tie i iro gites erp en seas feet reae ues eas ded tenet 2 2 7 Send TeleMail access telephone number eese 9 2 28 Set Maximum limit on the number of canned messages scese 9 pA EM ETTducNIEC CIERRE 10 2 3 1 Activate Deactivate PIN sese nennen tenen nennen nnne 10 2 3 2 Delete PIN hee e hruotumiunietutnte tudin iai Il 23 3 ResetPasscode ss side te none dee sith c ro suseasediassasesseesaeds deeaavessieaaeessedeaveatenaze 12 2 34 Bnable DisablesFa asuee adu ueteri rre Per E eit aereas kr rex dei idi 13 24 Details and Stat Sippo IIa utut dispu ptum uem DEED Uo 14 244 COM ACIS scotia tied se e inedite m dees
13. eG irem bietet 14 24 9 RIN DOS s sates ete pics sh iia ERU eats ee eee E 15 243 FaxUsageDelails 2 eet bert tee ee pra Aat cip ear o ep esp Ona pios ture Bet eed 15 2 4 4 Telephone Channel Status esses eene trennen nre nnne 15 Guidelines for User Web Interface eese eese eese enses tenet en sensns tens tenetis sense tn setas etn senses stus sina 16 3 1 Logging in for the first time oie eer ert e NEP ESSERE UE SERERE Negeri 16 3 2 Send SMS D 17 CENE NCC C siete E Si ash tacts ee dep hee 18 3 4 Canned Messages Rae NEUEN a D ER EO SED eee eee es as e See 19 3 5 Priority Setttfips ERN HR RI HIN NH e Ede e eee ends 20 3 6 Mail Sete g s encenke e e 0 asaeedes ss ould ag cgeaduds Oaa Erie duct OaE SERE SEESE ESSE TENE 21 3 7 SMS SOU GS esris di RES HERD EP VER ERH O SER Nee LERNTE RE e R EE EE EAEN E E SEEE S 22 3 8 Ghange P sscode ere eie Hr ter er ori er eee pe e aa ge o EE TEE i Eos 23 3 9 Call DEtallsi a E anieib ut tatem aetate T ta E E E p esI LIES 23 3 10 Fax Usage Detatls 1 ned ER e rre ere ente ce ere edet eere Ek Fe pe e d e eter pa eed 24 IIT Sinatre anra UII I ROLL 25 SA NNI II EE 25 D SM TEMLWIND UMN 300 User Manual iii TeleMail Q9 speech amp software technologies ge e e 4 Guidelines for User Telephony Access ceres sees eere e eene eere nete setenta setas etta setas tens stesse tenes tene sns 25 4 1 Send SMS over telephone e tee e e esee iei Uit e e ies ease GEE 26
14. need to dial the space 1f multiple words have to be dialed Following is the procedure to dial a keyword or Nickname using the telephone keypad If the keywords list contains words My Profile Brochure Greetings Out of Station My Photo Example 1 To choose Greetings the user has to Press 4 corresponding to alphabet G In the list shown above there is only one word beginning with G There are no other words beginning with Q or H or T So if the user pressed 4 corresponding to letter G on the telephone keypad then TeleMail immediately selects the word Greetings D SM TEMLWIND UMN 300 User Manual 35 TeleMail D speech amp software technologies ge e e Example 2 To choose My Photo the user has to Press 6 corresponding to the alphabet M Now TeleMail shortlists the list of keywords to words beginning with M N and O The new list will be My Profile Out of Station My Photo Next the user has to Press 9 corresponding to the alphabet Y Now TeleMail shortlists the list of keywords to words with M N and O as the first alphabet and W X Y or Z as the second alphabet The new list will be My Profile My Photo Next the user has to Press 7 corresponding to the alphabet P But this time the list does not change as in both the words the third character is P Finally when the user Presses 4 corresponding to the al
15. on the Telephone Keypad 34 D SM TEMLWIND UMN 300 User Manual iv TeleMail D speech amp software technologies e e 1 Welcome to TeleMail TeleMail provides you anytime anywhere access to your corporate email system through any telephone without using a computer This is especially useful when you are not at your desk but have to read mails or send new mails System administrator will first have to add you as a user through GUI tool When you are added as a user TeleMail will give generate and allocate a Personal Identification Number PIN for you which will also be your first Passcode As soon as you log in change your Passcode through user GUI tool provided with TeleMail When you access TeleMail through a phone you will be first asked to provide your Personal Identification Number PIN and the Passcode This is to prevent unauthorized access to your mailbox Through the GUI User Interface you also can set your other mail system access parameters so as to customize TeleMail access to suit your preferences Within TeleMail you will select your options or navigate through your voice commands The built in speaker independent Speech recognition System will recognize your voice commands and initiate corresponding action A built in Text to Speech system reads out your mail and attachments in a natural sounding synthesized TeleMail used at a corporate Microsoft Exchange Server 5
16. the address is correct you can say yes go ahead and if it is wrong you can say cancel this and select a new address You can also send email to an email address in the Global Address list of MS Exchange Server in the same way by dialing the NickName to choose the email address Refer to Annexure 4 on Composing a Nickname or Keyword on the Telephone keypad 4 2 2 Recording Message After confirming that the email address is correct the system will ask you if it has to send a voice message or a canned message In case you choose to send a canned message you will have to speak dial the keyword corresponding to the canned message that you want to send The message that you composed through the web based User Interface along with the attachment if any are sent to the selected email address In case you chose to send a voice mail the system asks you to speak your message after the beep After the message has been spoken press Pound key on the telephone pad to indicate end of message Your message will be recorded as Voice mail This voice mail will be played back by the system for confirmation To send the mail with this message as wave attachment say Send mail If you want to change the message you can say Record again System will initiate the message recording process again System will announce so after the mail has been sent D SM TEMLWIND UMN 300 User Manual 26 TeleMail D speech amp software technologies e e e TeleMail
17. 5 2000 TeleMail Server Corporate PBX i BE E 4 2 Accessing Mail Accessing Mail g server over server over Receiving Outlook clients any phone email within the through by FAX corporate TeleMail D SM TEMLWIND UMN 300 User Manual 1 TeleMail e speech amp software technologies 2 Guidelines for System Administrator Web Interface 2 Logging in for the first time By default the administrator s User Id is admin and Passcode is admin To log in for the first time the administrator should use these and enter the Admin Screen where he can change his passcode Enter the administrator s Personal Identification Number PIN i e admin and passcode ie admin and click Submit di TeleMail Microsoft Internet Explorer Eie Edt View Favorites Tools Help amp 2 9 AS 43 8 3m as Back Stop Refresh Mail Forward Home Search Favorites History Print Edt Discuss Messenger ele ail Any where HE mm ES P5 Dn s Passcode a T M uum p anytime Access PaA w E 4 Copyright Speech and Software Technologies 2003 D SM TEMLWIND UMN 300 User Manual 2 TeleMail ap speech amp software technologies After logging in there is a brief introduction to TeleMail Following are the options listed on this screen for the administrator can select e Admin Specific Tasks e User Specific Tasks e Details and Status e Logout Z TeleMail Microsoft Internet Exp
18. A copy of the forwarded mail you sent over phone is saved in the Sent Items folder The option after forwarding the mail will be Reply Forward the Mail Send a fax Previous Mail Next Mail go back three repeat main menu or Good Bye Logout Refer to Annexure 4 on Composing a Nickname or Keyword on the telephone keypad 4 3 5 Forwarding Email to Fax By choosing the Send a Fax option you can get a mail forwarded to a Fax machine that you supply over the telephone Any Microsoft Office attachments are also faxed You have to dial the fax number followed by pound key D SM TEMLWIND UMN 300 User Manual 26 TeleMail D speech amp software technologies ge e e 4 3 6 Navigating through mailbox You can either speak commands like Next mail Previous mail to navigate through the Inbox 4 3 7 Delete Mail You can opt to delete a mail immediately after reading the header information like sender s name email address subject etc or you can opt to delete the mail after listening to the mail To delete the mail press 3 when the option is played out You will be asked to confirm deletion Just before logging out the system would once again ask for confirmation The mail deleted over phone would be deleted from your Inbox After deletion of a mail the options available will be Read Next Mail Previous Mail or Good Bye Logout if you delete the mail immediately after reading the header of the mail The options are Reply Forward the Mai
19. PIN option The administrator can use this option to permanently remove any TeleMail account Please note that this user s details are removed form TeleMail database only His account on the email server remains unchanged The administrator can select any user s and click on Delete PIN to permanently remove the selected user s from TeleMail D SM TEMLWIND UMN 300 User Manual 11 T TeleMail ex speech amp software technologies e 2 3 3 Reset Passcode The administrator can use the User Specific Tasks Reset Passcode option to reset the passcode for any TeleMail account The administrator can select the user whose passcode has to be reset When the ResetPasscode button is clicked TeleMail will automatically generate the new passcode and an email will be sent to his mailbox The format of the email is displayed in the space shown The administrator can edit the Email notification message to be sent to the user PASSCODE will be replaced with the new passcode and PIN will be replaced by the PIN of the user e TeleMail Microsoft Internet Explorer ini x Ele Edit wiew Favorites Tools Help Heak gt A A Reach Hjravorites Bristory ES Sm X I Address Je http jasmine telemail V3 0 1 Main Index asp gt Go Links Help About Reset Passcode e Admin Specific Tasks i Si Tasks User Specific n 24435470 302 Deactivate PIN E BANYAN BANYAN E http
20. S Canned Mess i mim A n alerts when you get new mail in your 9840282634 2 Priority Settings a lame airtelchennai com Mail Settings SMS Settings Change Passcode Call Details FAX Usage Details Signature Logout nmm ii NT D SM TEMLWIND UMN 300 User Manual 22 TeleMail e speech amp software technologies ele 3 8 Change Passcode With this option you can change your passcode which you had entered while logging in First the old Pass code has to be entered followed by the new Passcode You would have to re enter the new passcode for confirmation and then click on Save Passcode should be only numeric to be used as a secret code for your TeleMail account You will be asked to dial the passcode on the telephone keypad for secure access of your Emails over Telephone Passcode should be 6 digits long 3 9 Call Details The Call Details feature helps you in knowing details like Number of calls made the Total call duration in seconds for a selected date range Moreover the details of every call made is listed when you choose the Detailed Call Report option You can select the date range between which the call detail has to be listed and click on Show Detailed Call Report button You can see the start date and time and the end date and time of all calls you made over telephone to access email over telephone The duration of each call is also displayed x
21. User Manual TeleMail Version 3 00 D SM TEMLWIND UMN Con fidential ap speech amp software technologies Speech and Software Technologies I Pvt Ltd TeleMail QU speech amp software technologies e e e TeleMail User Manual Copyright 2003 by Speech and Software Technologies I Pvt Ltd All rights reserved This guide is the property of Speech and Software Technologies I Pvt Ltd and embodies proprietary trade secret and confidential information Trade secret and copyright laws protect the TeleMail program this guide and all other manuals The TeleMail Application this guide and all other manuals may not be copied reproduced transmitted transcribed stored in a retrieval system or reduced to any electronic medium or machine readable form without the express written approval of Speech and Software Technologies J Pvt Ltd Unauthorized copying of the program or this guide is a violation of copyright or trade secret law Speech and Software Technologies I Pvt Ltd reserves the right to make changes or improvements to the software and documentation described herein at any time and without notice TeleMail is a trademark of Speech and Software Technologies I Pvt Ltd Published by Speech and Software Technologies I Private Limited OSpeech and Software Technologies I Private Limited D SM TEMLWIND UMN 300 User Manual ii 1 2 TeleMail Q9 speech amp software technologies
22. Z Telemail Microsoft Internet Explorer lel Ele Edit View Favorites Tools Help Back gt 2 A GQsearch Favorites CBristory ES Sp mdi XX e ee co Links amp customzeunks Free Hotmail Windows F About Call Details VIMALNATH sstil co in Detailed Call Report i Send SMS MMALNATH sstil co in 1002 Address Book No Of Calls Made 0 Canned Message l8182 Priority Settings Mail ettings SMS Settings Change Passcode Call Details FAX Usage Details Se Logout E tocal intranet D SM TEMLWIND UMN 300 User Manual 23 eu speech amp software technologies A TeleMail Microsoft Internet Explorer laxi Ele Edt View Favorites Tools Help l Heak gt 2 A Qserch Favortes Bristory hy F mi W Address http snowdrop 62ftelemaiMain_Index asp z 8o Links Customize Links _ Free Hotmail Windows y 70 Help About o Detailed Call Details Send SMS F i Call End Time Call Duration sec a rs z 3 25 2003 10 15 21 AM 435 Address Book 1 3 3 25 2003 11 38 39 AM 174 a I DS 3 25 2003 12 07 02 PM 92 Canned Message 3 25 2003 2 30 29 PM 202 Sas 29 51 PM 3 25 2003 4 32 30 PM 159 Priority Settings 3 25 2003 4 39 04 PM 158 i 3 25 2003 6 08 34 PM 120 Mail Settings If 3 26 2003 10 31 32 AM 26 3 26 2003 11 49 51 AM 300 SMS Settings 3 26 2003 1 49 38 PM 82 E 3 26 2003 1 58 16 PM
23. ail D speech amp software technologies g ge e 4 4 Send SMS over telephone You can say Send a Short Message in the Main Menu to send SMS to any mobile phone You need not have a mobile phone to send SMS anymore You can call TeleMail and choose this option You need to dial the recipient s mobile phone number followed by pound key The system then asks you to compose the SMS message through your telephone keypad Refer to Annexure 3 on composing email addresses and messages using a telephone or cellular phone keypad to know about composing SMS using your telephone keypad 4 2 Send mail On selecting Send a mail option the system prompts to speak dial the NickName corresponding to an email address in the address book or Global Address List of MS Exchange Server or to compose email address using the telephony keypad The user can also mark a carbon copy CC and Blind Carbon Copy BCC of the mail The user has to choose the email addresses for CC and BCC by dialing the Nick Name or email address A copy of the email sent over telephone is saved in the Sent Items folder The icon of the emails sent over telephone appears different from the other emails for identification 4 2 1 Sending mail to an email address in the address book The system prompts you to speak dial the NickName of the email address to which you like to send a mail The TeleMail will then fetch the corresponding email address and read it back for confirmation If
24. ail will any play back the wave attachment if any 6 Text Attachments if any While reading a mail using TTS TeleMail will read back the text attachments if any 7 HTML Attachments 1f While reading a mail using TTS TeleMail will convert any the HTML attachment to text and read back the HTML attachments if any 8 Word Attachments if While reading a mail using TTS TeleMail will convert Any the Microsoft Word attachment to text and read back the attachments if any 9 Recording Time for Voice Set the recording time of reply Max 120 secs Mail 10 Mail Deletion over If this feature is set then you can delete emails over telephone telephone Otherwise this option will not be offered 11 Read Email Priority wise If this option is set then when you listen to email over telephone the emails from the priority emails address list will be read out first Otherwise emails are readout based on received time 12 Attach Signature in Mails If this option is set TeleMail automatically attaches your signature to all emails sent replied or forwarded over telephone 13 Select TTS Speed You can select the speed at which the emails have to be read out over telephone by the TTS in words per min 14 Select TTS Pitch You can select the Pitch at which the emails have to be read out over telephone by the TTS D SM TEMLWIND UMN 300 User Manual 21 T TeleMail e speech amp software technologies e 3 7 SMS Se
25. are readout 7 In the touch tone mode user can press 0 to logout of TeleMail 8 Ifa user wants to come out of Send Mail option to Main Menu User can press key when the system asks for nick name or email address 9 Similarly if user wants fo come out of forward the mail option User can press key when the system asks for nick name or email address Similarly if user wants to come out of send a Fax option User can press key when the system asks for Fax number 3 User Manual 31 TeleMail D speech amp software technologies e e Annexure 3 Composing email addresses and messages using a telephone or cellular phone keypad This is an innovative technique devised by us On standard telephone keypads alphabets corresponding to numeral keys are L4 Typing any alphabets say K or character through TeleMail can be done as under 1 Pressing the key where the alphabet appears for K press 5 2 Astring of 3 or 4 alphabets are printed for each key as shown in the figure above Press the key that corresponds to the position of the alphabet in the string K corresponds to 2 alphabet in the string on the key 5 So press 2 3 So when you press the sequence 5 2 TeleMail will understand the alphabet as K This technique is used to dial email addresses over telephone using the keypad while sending a mail or forwarding a mail to an email address not listed in th
26. ckup of the TeleMail database regularly On clicking Take Backup button TeleMail saves its current database in another file under the BkUp folder of the TeleMail database folder i e lt TELEMAIL TARGET DIR gt data Bkup If TeleMail database has to be restored at any point of time the administrator has to use the Restore Backup feature On Clicking Restore Backup button a list of all backups taken is displayed Administrator can select a backup and click Restore F TeleMail Microsoft Internet Explorer ioj x Ele Edit View Favorites Tools Help EBak gt E A Asearch Favorites CSristory D 5 mi WB g Address 45 http jasminetelemail V3 0 1 Main Index asp f Help About Backup Restore Database 4 1 2003 12 29 10 PM dbV3 0 1 Apr 2003 mdb ftem 7 D SM TEMLWIND UMN 300 User Manual 7 eu speech amp software technologies 4d TeleMail Microsoft Internet Explorer Ele Edit view Favorites Tools Help Back gt O A A Reach gFavortes CHistoy ES 5 mi X I Address http j jasmine telemail V3 0 1 Main Index asp Help About Backup Restore Database Backup Taken On ndb 4 1 2003 12 28 59 PM fat_2003 mdb 3 25 2003 11 54 09 AM maildbV3 0_29 Mar 2003 mdb 3 29 2003 8 53 09 PM maildbV3 0 31 Mar 2003 mdb 3 31 2003 1 34 49 PM gione 0 00000000 l f BEL Z7 2 2 6 Purge Fax Sent Data To delete the information saved by TeleMail on the
27. details of the mail is Read The system will open the mailbox and the Text to Speech Synthesis system reads your mail over phone Microsoft Word HTML and Text Attachments will also be read out and audio file attachments in wav format are played back Once the reading is complete the options available to you will be Reply Forward the Mail Send a fax Previous Mail Next Mail go back three repeat main menu or Good Bye Logout Y ou can Press 3 to delete the mail 4 3 2 Listening to Read Mails To listen to Read old Mails press 7 in the main menu TeleMail now understands that you want to listen to your Read saved mails Then TeleMail asks you to speak dial the Nick Name of the Sender to fetch read mails from that sender TeleMail will then read the header details name and Email address of sender subject date of arrival of the first top most read mail from this sender Then your options are Read Next Mail Previous Mail or Good Bye Logout You can Press 3 to delete the mail D SM TEMLWIND UMN 300 User Manual 27 TeleMail D speech amp software technologies e e e Start of the first mail will be announced End of every mail will be announced e Reading can be aborted pressing Pound key e If the mail body is empty TeleMail will announce so 4 3 3 Replying On selecting Reply option you are asked to record your reply message as a voice mail or send Canned message Since the reply will go to the same add
28. dministrator can select the user s and click on Enable Fax or Disable Fax buttons to enable or disable the email to fax feature respectively D SM TEMLWIND UMN 300 User Manual 13 TeleMail eu speech amp software technologies ele 2 4 Details and Status The administrator can view the status of the TeleMail system and collect statistics on the usage of the system by using the Details and Status feature of the browser based administrator User interface The following features are available under this option e Call Details e PIN Details e Fax usage Details e Telephone channel Status 2 4 1 Call details The Details and Status Call Details feature helps the administrator in knowing details like Number of calls made the Total call duration in seconds for any user for a selected date range Moreover the details of every call made by the user is listed when the administrator chooses the Detailed Call Report option The administrator can select the user to view the detailed call report and click on Detailed Call Report button The administrator can select the date range between which the call detail has to be listed and click on Show Detailed Call Report button The administrator can see the start date and time and the end date and time of all calls made by the TeleMail user to access email over telephone The duration of each call is also displayed Z TeleMail Microsoft Internet Explorer File Edit View Favorites Tools Help
29. e address book The same technique can be used to compose short messages using the telephone keypad D SM TEMLWIND UMN 300 User Manual 32 TeleMail D speech amp software technologies e e e Table below maps the keys to be pressed for every number alphabets and characters that normally appear in Email addresses Alpha numeric Pair of keys Pressed Alpha numeric Pair of keys Pressed character character 0 0 0 L 5 3 l 0 1 2 0 2 M 6 1 3 0 3 N 6 4 0 4 O 6 3 5 0 2 6 0 6 P 7 1 7 0 Y Q 7 A 8 0 8 R 7 3 9 0 9 S 7 4 A 2 l T 8 l B 2 2 U 8 2 C 2 3 8 3 D 3 l W 9 1 E 3 X 9 2 F 3 3 Y 9 3 Z 9 4 G 4 1 H 4 2 Ampersand 4 4 I 4 3 __ Underscore 5 5 Dot 6 6 J 5 1 Hyphen 7 7 K 5 2 Space 8 8 New line 9 9 Using the above key combinations you can compose the email address with your telephone keypad Composing Email addresses using the keypad has the following features Jt will work only on DTMF enabled telephone lines or switches The user has to press only two keys per character be it numeral alphabetical or special symbols A reasonable pause has been built in between key clicks so that the user can take time to think The composing of john s ghotmail com will be done as under
30. h which TeleMail can update the Global Address List You can change the exchange server name and the mailbox name and click Submit E Telemail Microsoft Internet Explorer Ele Edit view Favorites Tools Help Back gt A A Qsearch Favorites CHristory B 5 mi Ys Q Address http jfasmineftelemal_V3 0 1 MainIndex asp SG Links Help About Default Exchange Account This is the exchange mailbox through which the Global address list will be updated You can change the exchange server name and the mailbox name and click update E http jasminejtelemail V3 0 1 Admin Admin ExngSvrAED1 aspst D SM TEMLWIND UMN 300 User Manual 4 T TeleMail e speech amp software technologies e 2 2 2 Update Global Address List TeleMail maintains a copy of the Global Address List of the Microsoft Exchange cluster of your corporate This list is required to enable the administrator to choose the Exchange mailboxes for which accounts have to be created in TeleMail So it is mandatory to update this list every time new accounts have to be created in TeleMail Moreover the Global address List is used to select the recipient s email address while sending forwarding emails over telephone To view or update the Global Address list of Microsoft Exchange the Administrator has to select Admin Specific Tasks Update Global List Z TeleMail Microsoft Internet Explorer iB x Ele Edit View Favorites Tools Help
31. il sales sstil com Tel 91 44 2442 5370 71 Fax 91 44 2442 5369 Corporate Website http www sstil com 4 3 When TeleMail plays a prompt asking the user to speak a voice command the user can press any key except the keys mentioned in the menu option amp key to stop the prompt playback and start speaking the voice command 4 When emails are readout by TeleMail in a Text to Speech TTS synthesized voice user can press key to abort the reading and proceed with the next option 5 User should remember to press key after speaking out a voice mail to stop the recording Otherwise voice mail recording will continue till the maximum duration specified in the user interface 2 D SM TEMLWIND UMN 300 docu c EE ac EE RN rmm TeleMail Anytime anywhere email access for corporate Hidden Features of TeleMail 1 By default voice commands are used to navigate through the TeleMail system To switch to touch tone mode where the user can press the digits on the Telephone keypad to navigate through the system Press 4 key while the system asks the user to speak a voice command before recording starts 2 n options where the TeleMail user has to dial a key the user can barge in and start dialing even before the prompt completes E g while dialing PIN or passcode or fax number 1 6 User can Press any key except key to stop playback of a voice mail when emails
32. ils Signature Logout Elboe 0 0 0 000000 f onat 7 D SM TEMLWIND UMN 300 User Manual 18 T TeleMail e speech amp software technologies e 3 4 Canned Message Canned Message option allows the user to send a predefined text message with an attachment if any over the telephone either as a reply to an email received or to any other email address A user can define up to 10 such canned messages The user can configure each message to carry only one attachment and the size of the attachment should not exceed 1MB The size of the predefined canned text message should not exceed 1024 characters or approximately about 200 words The user has to define a unique keyword associated with each canned message Over the phone the user can dial the keyword to send the corresponding canned message with the attachment if any to the recipient Z TeleMail Microsoft Internet Explorer E laj x file Edit view Favorites Tools Help EI Heak gt A A search Favorites Bristory Ey 59 md XX Address fe http snowdrop 82 telemail Main Index asp gt Eao Links amp Customize Links Free Hotmail Windows Help About Canned Message VIMALNATH sstil co in Send SMS Select Index Number d Canned Message Subject Attached File 4 TeleMail brochure attached TeleMail V3 0 Brochure 1 9MarchO3 pdf Happy BirthDay nir Address Book Canned Message H Priority Settings
33. ime Access bam 5 3 Ge Links Customize Links Free Hotmail Windows Passcode E e D ont e oom V Copyright Speech and Software Technologies 2003 ES E E The welcome page is displayed after a user logs in successfully as shown below The voice commands to be spoken by the user to use TeleMail over telephone can be printed in a compact format that can be carried by the user always Use the Print Voice Command Reference Card and Hidden Features of TeleMail option The following are the various options available for the user to configure TeleMail D SM TEMLWIND UMN 300 User Manual 16 TeleMail ep speech amp software technologies Send SMS Address Book Canned Message Priority Settings Mail Settings SMS Settings Change Passcode Call Details Fax Usage Details MO PFANDA FYWNH c c 10 Signature 11 Logout As soon as you log in for the first time please ensure that your asscode is changed Do not reveal your Passcode to others to prevent unauthorized access 3 20 Send SMS As a TeleMail user you can send SMS to any mobile number by using this feature Enter the mobile number and SMS message Click Send SMS B TeleMail Microsoft Internet Explorer Ele Edit wiew Favorites Tools Help Hak gt Q 0 A Reach Garavortes Grstory D b mi Ys R address E hetpifjasmineftelemal_V3 0 1 Main_Indexasp SG l gt y Help About TeleMail Send SMS
34. l Send a fax Previous Mail Next Mail go back three repeat main menu or Good Bye Logout if you delete a mail after reading the mail 4 3 8 Read a Mail again If you want to read the current mail again use the repeat option The header information and mail message is read again After listening to the mail again the options available will be Reply Forward the Mail Send a fax Previous Mail Next Mail go back three repeat main menu or Good Bye Logout 4 3 9 Read the 3 mail ahead of the current mail To browse the inbox quickly you can skip some mails Say go back three to read the 3 mail ahead of the current mail Header information of that mail is read out The options available after reading the header information are Read Next Mail Previous Mail or Good Bye Logout 4 3 10 To send mail after reading mails If you want to compose a new mail after reading mails in your inbox you can say main menu If any mails were marked for deletion confirmation to delete them will be asked Say yes go ahead to delete the mails Say cancel this to go to send mail option 4 4 Logout After listening to a mail you have an option to say Good Bye Logout to end the call After choosing to logout the system gets confirmation from you If you really want to logout you can say Yes go ahead If you say cancel this the system continues to get the next option from you D SM TEMLWIND UMN 300 User Manual 29 ex speech amp software technologies Te
35. leMail Annexure 1 Voice Command Reference card To listen to a Read old Mail Press 7 in Main Menu To select any read old mail speak the sender s Nickname To end the call in Header Menu and Mail Options Menu Say Good Bye logout User Confirmation Commands To confirm any operation Say yes go ahead And To cancel any operation Say cancel this To change an option say No change it e em e speech amp software Contact USA sstil com Contact India E mail sales sstil com Tel 91 44 2442 5370 71 Fax 91 44 2442 5369 Corporate Website E mail raj Tel Fax 718 948 5118 http www sstil com 4 To Forward a mail After reading the mail Say forward the mail in Mail Options Menu To get a mail Faxed After reading a mail Say Send a Fax in Mail Options Menu To Delete a mail After reading the mail Press 3 in the Header menu or the Mail Options Menu To listen to the next mail Say next mail in Header menu Or Say next mail in Mail Options Menu To listen to the previous mail Say previous mail in Header menu Or Say previous mail in Mail Options Menu To read the 3 mail before the current mail Say go back three in the Mail Options Menu 2 D SM TEMLWIND UMN 300 TeleMail Anytime anywhere email access for corporate Voice commands used in TeleMail To Send Mail Say Send a Mail in Main Menu To browse
36. lorer Ele Edt view Favorites Tools Help Heak gt A A Qseach airavortes history r Sm X Address hitp snowdrop e2jtelemaifMain_Index asp c Links Customize Links amp rreeHotmal amp Windows M Help About Welcome to TeleMail ice Command Reference Card of TeleMail in Adobe Acrobat Reader If e Acrobat Reader is not installed on your computer Features of TeleMail in Adobe Acrobat Reader If you are asked to s not installed on your computer 4 to download Acrobat Reader Version 5 0 in ZIP file format so that you will be given access to the service The user has the option to Send a d Text Message with attachment Listen to a mail listen to Microsoft http snowdrop 62 telemailf TopFrame asp Mode Admin amp Menulmg images welcome gif BLocal intranet D SM TEMLWIND UMN 300 User Manual 3 T TeleMail ex speech amp software technologies e 2 2 Admin Specific Tasks Under the Admin Specific tasks the administrator can do the following tasks e Set Default Exchange Account e Generate TeleMail Accounts e Update Global Address List e Change Admin Password e Backup and Restore database e Purge Fax Sent Data e Send TeleMail access telephone number e Set Maximum limit on the number of canned messages 2 2 1 Set Default Exchange Account When the Administrator selects the Admin Specific Tasks Default Exchange Account option he can choose the exchange mailbox throug
37. nd update Z TeleMail Microsoft Internet Explorer Ele Edit view Favorites Tools Help Sack gt A A Reach Favorites G nisoy Eby mi X B Address E hep fiesminestelemai_V3 0 1 MainIndexasp SY ee LJ SENTHIL sstil com Add New Priority i Send SMS I REDE Address Book Priority List A kaviv hotmail com kaviv hotmail com kavitha sstil com Ashok sstil com mahendran sstil com vimal sstil com peswooee Slobal Address Book Canned Message Priority Settings Mail Settings SMS Settings Change Passcode Call Details FAX Usage Details Signature r4 Page Help Logout D SM TEMLWIND UMN 300 User Manual 20 ap speech amp software technologies 3 6 Mail Settings You can configure your TeleMail access by setting preferences The options are TeleMail Preferences Action if option is enabled Checked 1 Sender s Name While reading out new mail header details TeleMail will readout the name of the sender 2 Sender s Email ID While reading out new mail header details TeleMail will readout the Email address of the sender 3 Subject of Email While reading out new mail header details TeleMail will readout the subject line 4 Date Received While reading out new mail header details TeleMail will readout the date and time of receipt of mail 5 Wave Attachments if While reading out new mail header details TeleM
38. phabet h TeleMail finds a match with the word My Photo To summarize the user Presses keys 6 9 7 4 to choose the keyword My Photo from the list of 5 words shown above Example 3 Consider the list of words shown below Sam Ram To choose either of the words user has to press keys 7 2 6 In this case TeleMail cannot resolve which word the user wants to choose In such a case TeleMail spells each word and asks the user for a confirmation to select the word D SM TEMLWIND UMN 300 User Manual 36 eu Speech amp software technologies Contact USA Contact India E mail raj sstil com E mail sales sstil com Tel Fax 718 948 5118 Telephone 91 44 2442 5370 71 Fax 91 44 2442 5369 Corporate Website http www sstil com
39. re will be attached in the same format as you composed Click on the on the Save button to update the Signature with TeleMail 3 12 Log out This is the final link that would enable you to log out of the system and take you back to the welcome Screen 4 Guidelines for User Telephony Access You can access TeleMail by calling the TeleMail access telephone number Once the connection is established the TeleMail will ask you to Dial in your Personal Identification Number PIN equivalent to name and then dial Passcode equivalent to password Once these are authenticated you have access to your corporate mail system and your mailbox Once you are authenticated over the phone you can Send SMS to any mobile phone Send mails to an email address in the address book or to any email address Read mails New or Read mails e Reply mails Forward emails to any email address Forward the mail and attachments to any FAX machine Navigating through mailbox using voice commands or touch tone Delete mails e Logout Refer to Annexure I for TeleMail Voice Command reference Card After the Welcome message You can say Send a mail to compose a new mail or you can say Open my inbox to check your mails or say Send a Short Message to send SMS to any mobile phone You can Press 7 corresponding to the alphabet R in your telephone keypad to listen to read old mails D SM TEMLWIND UMN 300 User Manual 25 lt TeleM
40. ress from which the mail was received there is no need to input address The procedure to reply by voice mail is similar to the section on Recording message To send a canned Message user has to login to TeleMail through the browser based User inter and store predefined text messages each identified by a Keyword User can attach one file per canned message To send a canned message as reply user has to speak dial the keyword corresponding to the canned message to be sent A copy of the reply you sent over phone is saved in the Sent Items folder Once replied the options will be Reply Forward the Mail Send a fax Previous Mail Next Mail go back three repeat main menu or Good Bye Logout You can Press 3 to delete the mail Refer to Annexure 4 on Composing a Nickname or Keyword on the telephone keypad 4 3 4 Forward the Mail This option is very similar to sending new mails except that the message needs to be recorded On selecting Forward the mail option you have to input the address to which the mail should be forwarded This can be done by speaking dialing the Nickname from the address book or Global Address List or by composing from key pad The address will be read back for confirmation If confirmed the mail will be forwarded to the selected address TeleMail can send voice mail attachments also along with this forwarded message The user can mark a CC or BCC of the reply by dialing the Nick name or Email address of the recipients
41. ttings Through this feature you can set or rest options related to SMS You can Enable Disable SMS notification feature To receive the SMS alerts only for the mails you receive from the Priority email addresses you have already set Enable SMS Notification For Priority Emails To receive the mail message as SMS Enable Send Email by SMS You can get SMS Notification from TeleMail in two ways A mobile phone can be connected to the TeleMail PC and TeleMail sends new mail Notification as an SMS to your mobile phone using this mobile phone In this case you need to fill up your mobile phone number only to get SMS from TeleMail In case a mobile phone is not connected to the TeleMail PC Please contact your TeleMail administrator then SMS is sent as an email to your mobile service provider In this case you have to fill up the domain name of the cellular service provider of your mobile phone You need to contact your Mobile service provider to know your SMS domain Click on save SMS Settings button to update the changes made Ele Edit wiew Favorites Tools Help Heak gt gt Q 9 A Qsearch GFavortes Bristory Eh Sp mi XX Address E http snowdrop 82 telemail Main_Index asp Go Links Customize Links Free Hotmail Windows y eo Help About Poi VIMALNATH sstil co in Enable C Disable Enable C Disable Address Book G ress Bool J C Enable Disable Send SM
42. us Telephone Channel Status feature helps the administrator to know the status of the telephony ports of the TeleMail server If a user is accessing TeleMail the corresponding telephone port shows OFFHOOK status If the port is free for any user to call the corresponding telephone port shows ONHOOK status To deny any port from access by users the administrator has to Disable the port The administrator can enable the port to allow calls to land on that port again D SM TEMLWIND UMN 300 User Manual 15 TeleMail eu speech amp software technologies 3 Guidelines for User Web Interface 3 1 Logging in for the first time All TeleMail users should login into TeleMail through the Web User Interface by giving their Personal Identification Number PIN and Passcode When TeleMail is installed and user accounts are created a Welcome mail is sent by TeleMail which contains details like TeleMail access Telephone number Personal Identification Number PIN and pass code The Pass code has to be changed using the Change Passcode option when the user logs in to TeleMail through the web based user interface Enter the Personal Identification Number and passcode and click Submit Z TeleMail Microsoft Internet Explorer Ele Edit view Favorites Tools Help eek 9 Q A Asearch Favorites Bristory e 5 Ii W Address http snowdrop 82 telemaillhome asp neleMicill Any where f PIN u AS e d Anyt
43. usage of Email to Fax feature administrator can select the Admin Specific Tasks Purge fax Sent data option Z TeleMail Microsoft Internet Explorer Ele Edit View Favorites Tools Help Bak gt O A A Qsearch gFavortes CHristory D m X Q Address Je http jasmine telemail V3 0 1 Main Index asp z Go unis zb Purge Fax Sent Data Common Files CmnLogOut asp D SM TEMLWIND UMN 300 User Manual 8 TeleMail e speech amp software technologies ele 2 2 7 Send TeleMail access telephone number The TeleMail access telephone number is obtained from the TeleMail administrator at the time of creating users in TeleMail This telephone number is intimated to the users through the Welcome mail In case the telephone number is changed later to intimate by email all or any TeleMail user s about this change the administrator has to select the Admin Specific Tasks Send Telephone Access Info When TeleMail access Telephone number is changed or added the administrator can send a email notification to any TeleMail user s The telephone number has to be added edited in the space provided and the administrator has to select the TeleMail user s On clicking Send Notification the email message is shown as a preview The administrator has to click ok button or cancel button The TeleMail user will receive an email with the new TeleMail access details eleMa oso ernet Explore nl x
44. while sending a voice attachment as reply forward new mail will add a one line message to the mail body requesting the recipient to play the voice mail attachment 4 3 Inbox If you have selected to go to your mails using Open my Inbox command the system will first check for the new mails that have arrived and announce the number of new mails in Inbox TeleMail plays a distinct short alarm before announcing the number of new emails present in your inbox It will then read the header details name and Email address of sender subject date of arrival of the first top most unread mail Then your options are Read Next Mail Previous Mail or Good Bye Logout You can Press 3 to delete the mail e If you are on first mail in the mailbox and say Previous mail system will say that you are on top of the mailbox and repeat the options The same applies if you are at the bottom of the mailbox and say Next Mail If there are no unread mails TeleMail will ask you if you want to see your saved mails The options are Yes go ahead or main menu If you select to fetch saved mails the system will announce the number of saved mails in Inbox and read the header details of the first saved mail Thereafter the options are same as that for unread mails If you select to go to main menu You can compose and send a new mail if you wish 4 3 1 Listening to New Mails The command to have your mail read out after the system has read out the header
45. your inbox Say Open my Inbox in Main Menu To send a SMS Say send a short message in Mail Menu To select the recipient in send reply or forward mail speak the recipient s Nickname To listen to a mail Say Read in Header menu To Reply to a mail After reading the mail Say reply in Mail Options Menu 1 Saeco eeepc tees etaed ferm To listen to a mail again Say repeat in Mail Options Menu To send a new mail after reading a mail Say main menu in Mail Options Menu Then Say Send a mail in Main Menu To send a voice mail Say voice mail To send the voice mail after recording Say Send mail To the voice mail after recording Say Record again To send a predefined text message with attachment Say canned message To select a predefined text message with attachment Speak the keyword corresponding to that message 3 User Manual 30 eu speech amp software technologies TeleMail Annexure 2 Hidden Features of TeleMail 6 Similarly if user wants to come out of send a short message option User can press key when the system asks for mobile number To end the call the user can say Good Bye Logout after listening to the header of the mail or after listening to the mail message or when you do not have any new mails em speech amp software technologies Contact USA Contact India E mail raj sstil com Tel Fax 718 948 5118 E ma
46. ypads alphabets corresponding to numeral keys are as shown below un anri The rules in composing the Nickname or keyword using this technique on a telephone keypad are as follows D SM TEMLWIND UMN 300 User Manual 34 TeleMail D speech amp software technologies ge e e 1 The user can dial only alphabets digits hyphen underscore or dot So the Nicknames and Keywords should contain only these characters 2 To choose an alphabet the user has to press the corresponding number in the telephone keypad shown above For e g to choose alphabet J the user has to press a single key 5 To choose an alphabet O user has to press a single key 6 to choose H the user has to press 4 to choose N the user has to press 6 So to choose the name JOHN the user has to press the key sequence 5646 3 To choose a digit the user has to press 0 followed by the digit on the keypad For e g to choose the digit 3 the user has to press the keys 0 and 3 To choose the digit 0 the user has to press the keys 0 and 0 and so on 4 To choose hyphen the user has to press the digit 4 Hint digit 4 corresponds to the h in hyphen 5 To choose underscore the user has to press the digit 8 Hint digit 8 corresponds to the u in underscore 6 To choose dot user has to press the digit 3 Hint digit 3 corresponds to the d in dot 7 There is no
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