Neato XV-11™ Vacuum User`s Guide
Contents
1. Neato XV 11 Vacuum User s Guide READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE SAVE THESE INSTRUCTIONS PLEASE REFER TO PAGE 10 FOR ADDITIONAL SAFETY INSTRUCTIONS neato robotics 1916 Old Middlefield Ni Suite A Mountain View CA 94043 Copyright 2009 Neato Robotics Inc All rights reserved Neato Robotics Neato XV 11 and Your Future is Neat are trademarks of Neato Robotics Inc Table of Contents Weir esili D Anatomy of Your Neato XV 11 Vacuum ssssssssssssesessssssesesesssssseeseessssesseeeesesseseee 6 Important Safety INStrUctions sss rerssssesoriinisiniiisineri tsei nie nine onere ri ceri cenere nina eni 10 LIKES ANA Dislikes sia ssnevesdievandscesvanevsinadicciegaiessscicnawgseeubecdadaueseaicleneeuseeecadsaeenseae 11 Using the Neato XV 11 ecu ssnnensnesnsneetnnnentantensnestnstetneetnneetss 15 Using the Charging Base 16 Charging without the Charging Base cece cece eee verrei 19 Charging Status ioni 21 Optimal Charging csc aan 21 Cleaning MOE oe osisic daw sidievean ea cers wduitecenesiclsddensie siibesbadlewneiandesaaica rain 22 Quick Start Your Robotic VACUUM ccc eee e cee crt eee eee cece cece eee eeeeeeeeeteeseeeeeeeeees 23 Using the Control Center LCD screen essessssssessessesssssesssesssssessesseesesssossosssoseo 24 Setting the CLOCK srl 26 Scheduling a Cleaning sic ficscvsne scan eGinesmsciceneedese a in 28 To Get the Most of Scheduled Cleanin2. Charging base internal view Neato XV 11 User s Guide Important Safety Instructions Please read all instructions before using this appliance Save these instructions for future reference Refer all non routine servicing to Neato Robotics The robotic vacuum cleaner shall only be charged using the included power adaptor or charging base The robotic vacuum cleaner shall only be operated using the included batteries Do not replace with non rechargeable batteries If your batteries run low replacement batteries can be purchased at http www neatorobotics com support This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety Children should be supervised to ensure that they do not play with the appliance For best performance empty your dirt bin and clean the vacuum s brush after each use 10 Neato XV 11 User s Guide Likes and Dislikes There are just a few things to remember that will keep your Neato XV 11 vacuum happy and successful in your home Likes Dislikes POWER Charge it when you aren t using it to ensure that every time you need it it will be ready to roll WATER CHEMICALS or OTHER MOLD PRODUCING FLUIDS Do not clean wet messes with your Neato XV 11 Thou
3. 3 Empty the contents of the Replace the filter and dirt bin cover then replace the dirt bin into the top of the Neato XV 11 Neato XV 11 User s Guide 37 Boundary Markers Boundary Markers Boundary Markers are useful tools for your Neato XV 11 vacuum They tell the vacuum where not to clean Boundary markers are most helpful when you want to e Create a boundary where one does not exist You might have a large open plan house where you want to clean a subset of a large room like the shaded area shown here e Keep your Neato XV 11 vacuum away from any item that you don t want the vacuum to get near Using boundary markers The Boundary Markers come in one 15 foot section You can use scissors to cut a shorter length if needed To use the markers simply lay the boundary marker across the floor from one wall to the opposite wall to block off an area The Neato XV 11 will clean the floor on the side of the boundary marker that it is started on Place the vacuum within the bounded area and press START The vacuum recognizes the boundary markers and will not cross them When finished the vacuum will return to its charging base or to where it started if it 38 Neato XV 11 User s Guide Communicating with Your Neato XV 11 Vacuum cannot find its base In this case you will need to start charging the vacuum as soon as you can Communicating with Your Neato XV 11 Vacuum Communication is a two way street so be s
4. To start the Neato XV 11 1 Charge the vacuum see Using the Charging Base on page 16 The START button light is green when the vacuum is fully charged 2 Remove any loose items such as small toy pieces that might get caught in the vacuum s brushes 3 Place your Neato XV 11 on the floor 4 Press the START button If the vacuum is asleep that will wake it up Then press the button once more to clean your entire house 5 The Neato XV 11 maps the room and cleans it automatically 6 When finished the vacuum returns to where it started either to the charging base or to where you manually started it in the room and turns itself off Neato XV 11 User s Guide 23 Using the Control Center LCD screen Using the Control Center LCD screen The Neato XV 11 s LCD Control Center screen is your interface to communicate with the vacuum This is where you give the vacuum its cleaning schedule or pause its cleaning cycle and it s also where the vacuum will give you information For example it may tell you that it is returning to its base to recharge In addition if your vacuum encounters a problem it will tell you what is happening so you can correct the problem The Welcome screen looks like this M iton 3 55 pm robotics The button called a soft key below the screen performs the action shown above it on the screen in this case MENU which opens the main menu 24 Neato XV 11 User s Guide Using the Con
5. contained in your user documentation from the date of purchase You may also find this information by selecting your product in the Online Support section of our website at http www neatorobotics com support Except where prohibited by applicable law this warranty is nontransferable and is limited to the original purchaser This warranty gives you specific legal rights and you may also have other rights that vary under local laws Neato Robotics Inc 1916 Old Middlefield Way Suite A Mountain View CA 94043 neato robotics RSN R AAANNNNNAA VVW SSSSSSS lou 4i LSN L AAANNNNNAA VVW SSSSSSS www neatorobotics com CE FE dards for laser ay x nt to Laser Notice A ug 44 Neato XV 11 User s Guide Compliance Information Room Positioning System RPS Infrared Laser Distance Sensor This Laser Product is designated as Class 1 during all procedures of operation Human Accessible Laser Parameters e Wavelength 785 nm e Pulse Rep Frequency 1 8 kHz e Pulse Duration 200 usec e Peak Power 2 1 mW e Beam Diameter 2 3 mm e Beam Divergence lt 5 7 mrad Caution Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure Neato Robotics Inc 1916 Old Middlefield Way Suite A Mountain View CA 94043 No service is allowed by the user If there are any problems with the RPS laser distance sensor the robot should be returned to the facto
6. illustration on page 8 and unplug and remove the batteries 3 Take the Neato XV 11 to your nearest waste management electronics recycling center 4 Take the batteries to a battery recycling program at your school place of work or your nearest waste management battery recycling center 50 Neato XV 11 User s Guide
7. your charging base in the kitchen the Neato XV 11 comes off its charging base cleans the room and returns to the charging base Another way to use scheduled cleanings is to keep an everyday schedule Then place the Neato XV 11 in different rooms of the house on different days to clean those room at the specified time You would need to manually put the vacuum back on its base when you get home Neato XV 11 User s Guide 31 Removing a Scheduled Cleaning Removing a Scheduled Cleaning If you need to remove a previously scheduled cleaning follow these steps 1 Press MENU Mion 4 65 pm robotics 32 Press the arrow buttons to select Schedule and then press SELECT Main Menu Set Clock Support SELECT Neato XV 11 User s Guide Use the arrow buttons to select Remove Day and then press SELECT 5 Press DELETE to confirm deletion Use the Back button if you made a mistake Schedule Menu Delete House Cleaning Monday 11 45 am DELETE Neato XV 11 User s Guide Removing a Scheduled Cleaning Use the arrow buttons to choose the cleaning event youwant to remove and then press SELECT Delete Day A confirmation message verifies the scheduled cleaning that you removed I no longer clean the House at Monday 11 45 am 33 Pausing a Cleaning If at any time you want to pause a cleaning press any button on the Neato XV 11 and the va
8. are available on request The ce mark was first applied in 2009 A ty FLEET p Ken Peters January 30 2010 Neato XV 11 User s Guide 47 C According to 47 CFR Part 15 of the FCC Rules The following designated product EQUIPMENT Robotic Vacuum MODEL NO XV 11 is a Class B digital device that complies with 47 CFR Parts 2 and 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation SS LEE January 30 2010 48 Neato XV 11 User s Guide Parts The following are part numbers and descriptions of items in your package Part number Description 900 0001 Neato XV 11 Robot 945 0007 Neato XV 11 Charging Base w power adaptor 285 0001 Neato XV 11 Power Adaptor 945 0005 Neato XV 11 Battery Set package of 2 945 0009 Neato XV 11 Boundary Markers 500 0001 Neato XV 11 User Guide 515 0001 Neato XV 11 Quick Start Card 945 0004 Neato XV 11 Filter Replacement Package Neato XV 11 User s Guide 49 Disposal Notices If you ever dispose of your Neato XV 11 follow these steps 1 Unplug the Neato XV 11 from any power source including removing it from its charging base and removing the power adaptor plug from the Neato XV 11 power connector 2 Unscrew the battery doors shown in the bottom view
9. asics to get started right away you can read the Quick Start Guide It s even easier We re here to help If you need help or have any questions please contact our Customer Service team at http www neatorobotics com support We want to keep in touch To ensure that we keep you up to date on your new Neato XV 11 vacuum please register at http www neatorobotics com register Neato is developing robotic home maintenance products that promise to free everyone from the drudgery of household cleaning Your Future is Neat 5 Neato XV 11 User s Guide Anatomy of Your Neato XV 11 Vacuum Room Positioning System RPS the robot s eye Control panel see next page 2 gt Start button handle grasp in direction dirt bin eject of arrow bumper Top view 6 Neato XV 11 User s Guide LCD screen Buttons MON 12 42PM neato Up robotics Down Back softkey Start button status light Control panel Neato XV 11 User s Guide drop sensor drop sensor p window window sweeping brushes pina brush guards brush guard vacuum inlet release brush guard wheel release wheel battery doors information label charging contact points power port r JE a ax Paj Back View 8 Neato XV 11 User s Guide release button charging contact points
10. charging base to recharge If the battery runs low during the scheduled cleaning the vacuum returns to its base recharges then returns one more time to clean where it left off Neato XV 11 User s Guide 29 To Get the Most of Scheduled Cleanings If you are not using the charging base you will need to put the Neato XV 11 out and it will start its scheduled cleaning when that is the actual time and day of the week When you return you will need to manually place the vacuum on its charging base or plug the charger directly into the vacuum To Get the Most of Scheduled Cleanings e Use the charging base so that the Neato XV 11 can automatically go back and recharge itself between cleanings e The charging base needs to be located within the area that you want to clean on a schedule e Make sure you empty the dirt bin see Emptying the Dirt Bin on page 36 between scheduled cleanings for best results elf there is not enough battery power to complete the cleaning cycle your Neato XV 11 vacuum returns to the charging base to recharge and then will return to where it left off to finish its cleaning 30 Neato XV 11 User s Guide Ideas for Scheduled Cleanings Ideas for Scheduled Cleanings Some ways you can take advantage of scheduled cleanings include eClean a specific high traffic area on a regular basis For example you could set up a schedule to clean your combination kitchen family room floor once a week at 10 a m Using
11. cuum will offer you a PAUSE menu From the PAUSE menu press the down arrows to make the vacuum e Pause its current cleaning eCancel its current cleaning eCancel and return to its charging base eResume its current cleaning Use the up and down arrows and the SELECT button to tell your Neato XV 11 to do any of the above items Turning off the Lights on Your Vacuum Press and hold the START button for 2 seconds and your Neato XV 11 s lights will go off When the vacuum is turned on the next time the lights will turn on again 34 Neato XV 11 User s Guide Turning off Your Vacuum Turning off Your Vacuum If you choose to you can turn off all power to your Neato XV 11 Note that this will delete your clock settings To turn off your vacuum 1 Select MENU from the LCD screen 2 Select SUPPORT 3 Select Shut Down To power your vacuum once you have done this just press the START button and it will be fully powered again NOTE Your Neato XV 11 cannot be on its charging base or plugged into the wall when you turn off all power to it Neato XV 11 User s Guide 35 Emptying the Dirt Bin Emptying the Dirt Bin For optimal performance empty the Neato XV 11 s dirt bin after every use 1 Remove the dirt bin Remove the cover and filter 36 Neato XV 11 User s Guide Emptying the Dirt Bin dirt bin into a garbage can Tap the filter door and cover against the garbage can to get rid of any excess dirt
12. gh it may seem pet like do not bathe or otherwise submerge your Neato XV 11 vacuum in water It also doesn t like harsh chemicals or anything that can permanently stain it It doesn t mind being cleaned and groomed with a damp cloth however Neato XV 11 User s Guide 11 Likes Dislikes BOUNDARIES Your Neato XV 11 vacuum likes to clean everywhere it can reach If you want to keep the robot from a certain area just put out the boundary markers see page 38 The robot will clean up to the boundary markers but will not cross over the them HANGING CABLES AND LOW TO THE GROUND TABLECLOTHS To keep your robot and your home safe make sure that your vacuum cannot get caught on hanging electric cords tablecloths or other cord like items GROOMING Because it s down in the dirt all day long your Neato XV 11 vacuum can get a little grungy After a while give it a once over to ensure wheels and brushes are free of hair and debris and to keep it running smoothly COLD Exposing your Neato Robotics vacuum to freezing temperatures may cause permanent damage and possibly hurt its feelings OUTDOORS Your Neato vacuum is a domestic device and not intended for outdoor use Keep it in the house where it will be happy 12 Neato XV 11 User s Guide Neato XV 11 vacuum cleaning smarts 1 Rectangular front design allows vacuuming close to walls and into corners 2 Low profile allow
13. gs L eee 30 Ideas for Scheduled Cleanings sssssssssssssssesssessessesssssessessassasossossossossesosssesoeo 31 3 Neato XV 11 User s Guide Removing a Scheduled Cleaning 2LLi eee rire iii eee 32 Pausing a CleaniN9 sia RAR A RR EEE 34 Turning off the Lights on Your VACUUM ssssssssseseessssssscecosssssseceeosssssseeeosesees 34 Turning off Your VACUUM renang osae S eil ra LA 35 Emptying the Dirt Bin E lee e VR LL te 36 Boundary MarkerS 331 iiion raion AEN FR 38 Using DOUNAArY MAKES sccisccccessverdsscccseecenensotesecedseeeeevecesadcrecgueteadenteasers 38 Communicating with Your Neato XV 11 VACUUM sce Lei 39 LCD Feedback MESSIES orea a KEERN N EAA NAANA AVAR ANRA E a 40 ETE EE E ated Cov dais na EA NONE RAI A 42 Customer sappori _ rr a 43 One Year Warranty Domestic Use cece eee cece eee e eee nee iii ceri reei ceci ni vii ce nie 44 Compliance Information 000cc vere ieri eee ieri ne eens cei eee ieri 45 Declaration ofiConfofmity israele andest ees ve easel nes Pasian 46 Parts slice cues eave a waisiidw s ee edages vu Shwe A rn 49 Disposal NOLICES ruta TA TIRATI RTRT ARTT AI 50 4 Neato XV 11 User s Guide Thank you for purchasing your new Neato XV 11 vacuum And welcome to the home robotics revolution This detailed user s guide will provide all you need to know It s easy If you are in a hurry and want to learn the b
14. m a clear path to its charger Neato XV 11 User s Guide 17 Using the Charging Base 2 Place the Neato XV 11 vacuum s curved edge up against the charging base so that the charging base s contact points make contact with the vacuum s charging contact points The status light turns on to show you it is charging Neato XV 11 connected to charging base 18 Neato XV 11 User s Guide Charging without the Charging Base Charging without the Charging Base If you d rather not use the charging base follow these steps to use the provided power cable 1 Press the release button to open the back of the charging base and remove the power adapter and cables Connect the round connector into the power port on the Neato XV 11 and the other end into a three prong wall outlet as shown below Neato XV 11 charging directly from wall outlet Neato XV 11 User s Guide 19 Charging without the Charging Base 2 To reinstall the power adaptor into the charging base press the release button on top of the charging base to open the back of the unit As shown in the illustration below plug the round connector into the receptacle and wrap the cables around the cable wrap pegs Then extend the cable out of the side of the charging base and plug it into a three prong wall outlet Charging base internal view 20 Neato XV 11 User s Guide Charging Status Charging Status Recharging the battery takes abo
15. ry for any service or repair Neato XV 11 User s Guide 45 Declaration of Conformity Manufacturer N Neato Robotics Inc 1916 Old Middlefield Way Suite A Mountain View California 94043 ro botics United States of America The directives covered by this declaration e 2004 108 EC Electromagnetic Compatibility EMC Directive 73 23 EEC Low Voltage Equipment Directive The products covered by this declaration XV 11 Robotic Vacuum Appliance all variations manufactured after January 1 2010 The basis on which conformity is being declared The manufacturer hereby declares under his sole responsibility that the products identified above comply with the protection requirements of the EMC directive and with the principal elements of the safety objectives of the Low Voltage Equipment directive and that the following standards have been applied Low Voltage Directive EN 60335 1 2002 A1 A2 A11 A12 A13 IEC EN 606335 2 2 2003 A1 A2 e EN 50366 2003 A1 46 Neato XV 11 User s Guide EMC Directive e EN 55014 1 1997 w A1 2001 and A2 2002 e EN 55014 2 1997 EN 61000 3 2 2006 AC Charger EN 61000 3 3 2008 AC Charger The technical documentation required to demonstrate that the products meet the requirements of the Low Voltage Equipment directive has been compiled and is available for inspection by the relevant enforcement authorities Details of these special measures and limitations to use
16. s cleaning under furniture 3 Always vacuums in straight lines 4 amp 5 Cleans closely around obstacles 6 Automatic doorway recognition ensures complete cleaning of room before moving on to the next Neato XV 11 User s Guide 13 14 Neato XV 11 User s Guide Using the Neato XV 11 Vacuum The Neato XV 11 vacuum is ready to start cleaning as soon as you charge up its battery eTo charge the battery see Using the Charging Base on page 16 or Charging without the Charging Base on page 19 eTo begin a quick start cleaning see Quick Start Your Robotic Vacuum on page 23 eTo schedule regular cleanings see Scheduling a Cleaning on page 28 15 Neato XV 11 User s Guide Using the Charging Base Using the Charging Base The Neato XV 11 vacuum has a preinstalled Nickel Metal Hydride NiMH rechargeable battery that has to be fully charged before you can use it for the first time You can use the charging base to charge it as described in the steps below or plug the charging cable into the vacuum s power port as described in Charging without the Charging Base on page 19 To use the charging base 1 Plug your charging base into the wall and place it on the floor in a room ethat you want to vacuum frequently eat least 3 feet from a corner of the room ewhere the vacuum will have a clear path to return to recharge itself 16 Neato XV 11 User s Guide Using the Charging Base Giving the vacuu
17. trol Center LCD screen Using this screen you can eSet the clock of the Neato XV 11 see page 26 eProgram the Neato XV 11 to clean on a scheduled basis see page 28 eGet feedback from the vacuum on how it is doing and where it might need some help see page 39 e Pause the vacuum see page 34 eTurn off the lights on the vacuum see page 34 eTurn off power to the vacuum see page 35 eCancel cleaning see page 34 e Return the Neato XV 11 to its charging base see page 34 e Get support information for Customer Service Neato XV 11 User s Guide 25 Setting the Clock Setting the Glock Before you can schedule future cleanings you must set the current day and time on the vacuum so it knows when to start the next cleaning To set the date and time Press MENU 6 66 Press the arrow Main Menu buttons to select Set Clock and Schedule neato then press TITA robotics SELECT Clock Hode Use up and down Set Day arrows to select the current day of the week and press ENTER Use the arrow 3 buttons to select either 12 Hour Clock or 24 Hour Clock and then press SELECT 24 Hour Clock SELECT 26 Neato XV 11 User s Guide Setting the Clock Use the arrow Set Hour Use the arrow Set Minute buttons to select buttons to select the current hour AULE per the current and press ENTER v minute and press Cycle through the ENTER hours to select AM i The current day Sa
18. ure to listen when your Neato XV 11 is talking to you When it s charging the status light around the START button will be GREEN to indicate your Neato XV 11 is ready for work If the status light is AMBER the Neato XV 11 needs some assistance before going to work Just read the LCD control center screen to see what your vacuum needs assistance with The vacuum will tell you when to Empty its dirt bin and filter Fix its stuck brush Unstick its bumper Clean its drop sensor windows and other feedback too Neato XV 11 User s Guide 39 LCD Feedback Messages LCD Feedback Messages Your vacuum is smart and will let you know when it needs help with anything Just read the messages on the LCD to understand what it needs Here are some specific tips LCD Message Remedy Dirt Bin Full Empty dirt bin and replace into its slot Brush Stuck Remove brush guard and clean all hair and debris from brush Replace brush and guard and press START button to resume cleaning Bumper Stuck Jiggle the bumper to loosen Brush Slip Make sure all blades on the brush are in place and not worn down Make sure the belt is on the end of the brush gear 40 Neato XV 11 User s Guide LCD Feedback Messages LCD Message Remedy Cannot Charge Make sure the changing cable is plugged into the base and wall When vacuum is initially connected to the base the status light will light up to let you know the po
19. ut 2 to 3 hours The status light lets you know the current charging state of your Neato XV 11 Status light color Solid green Fully charged and ready to clean Pulsing green Charging but ready to clean Pulsing amber Charging can t clean yet Solid amber Vacuum has an error see the LCD screen for details and refer to Communicating with Your Neato XV 11 Vacuum on page 39 Optimal Charging For optimal performance we recommend that you charge your Neato XV 11 on the charging base whenever it is not cleaning Not only will this make sure the vacuum will be ready for upcoming cleaning tasks but it also ensures longer battery life Neato XV 11 User s Guide 21 Cleaning Mode Your Neato XV 11 vacuum cleans using its powerful vacuum Just press the START button and it will vacuum your floors cleaning them one room at a time and then moving on to clean the next room It will clean as many rooms as it can on one battery charge If it is scheduled to clean see page 28 your vacuum will clean for one full battery charge return to base to recharge and then start cleaning where it left off for one more cleaning session 22 Neato XV 11 User s Guide Quick Start Your Robotic Vacuum Quick Start Your Robotic Vacuum The Neato XV 11 works best when it performs regularly scheduled cleanings see Scheduling a Cleaning on page 28 but you can quick start the vacuum for immediate cleaning any time
20. ve Time Day and time are shown Press the i Back button to 3 00 pm make corrections otherwise press SAVE Neato XV 11 User s Guide 27 Scheduling a Cleaning Before setting a schedule set the clock as described in Setting the Clock on page 26 To schedule a cleaning 1 Press MENU 28 Use the arrow buttons to select Set or Change and then press SELECT Hon 3 55 pm neato robotics Schedule Menu Remove Day Turn Off SELECT Press the arrow buttons to select Schedule and then press SELECT Use the arrow buttons to select the day you want your vacuum to clean and press SELECT Main Menu Set Clock Support SELECT Day To Clean Sun None Tue None Wed None Thu None SELECT Neato XV 11 User s Guide Scheduling a Cleaning Use the arrow Set Start Hour Use the arrow Start Minute 5 buttons to select buttons to select the hour you want Sa an Ba the minute you Di va a your vacuum to want your clean and then vacuum to clean press SELECT and then press SELECT Confirm the day time and cleaning mode by E SE pressing ADD To denso make changes 11 45 am press the Back button Future cleanings will occur at the times and dates you selected At each scheduled time the Neato XV 11 will come off of the charging base and start its scheduled cleaning When finished cleaning the vacuum returns to the
21. wer is on Battery at Minimum Place vacuum on charging base to charge Neato XV 11 User s Guide 41 Filters Filters To get the best results we recommend emptying your dirt bin and cleaning the filter after every vacuum session as described in Emptying the Dirt Bin on page 36 To clean your filter just tap the filter against a garbage can to loosen the debris off of it We also recommend changing your filter in your vacuum every 3 months based on typical usage if you use your vacuum more frequently you may need to change your filter more often Your package includes extra filters You can also purchase additional filters online at http www neatorobotics com 42 Neato XV 11 User s Guide Customer Support If you have any questions or comments contact Neato Robotics Inc e Email customercare neatorobotics com e Visit www NeatoRobotics com for additional support accessories and frequently asked questions e Call 1 877 29 NEATO to talk to a customer care specialist 43 Neato XV 11 User s Guide One Year Warranty Domestic Use Your Neato XV 11 vacuum is intended to be used in normal household cleaning in accordance with the Neato XV 11 Vacuum User s Guide Limited Warranty Neato Robotics Inc warrants to the original purchaser that your Neato Robotics hardware product shall be free from defects in material and workmanship for the length of time identified on your product package and or
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