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Grandstream Networks, Inc. - PERI Software Solutions Inc.

1. MD5 and MD5 sess DIGEST encoding and authentication Security protection SIP over TLS and SRTP GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com USING THE GXV3140 IP MULTIMEDIA PHONE LCD When the phone is idle the LCD screen will look similar to the figure below The extension number may be different from case to case depending on the network environment and the settings Figure 5 GXV3140 LCD Idle Screen 2009 03 18 12 218 K 6 i Wednesday 2009 03 18 Th F 5 Le ep T CH LC ah EE Menu Switch Screen Press the F2 button underneath Switch Screen to switch to another display screen Shown in figure below Figure 6 LCD IDLE screen displaying RSS News feed and Stock GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 38 support grandstream com RR i at i lt V 7 Backgrounder Water shortage threatening mankind Xinhua 8 Extension of Term Limits Clears a Key Legal Hurdle New York Times _ een randstream Innovative IF Voice amp Video 2009 03 18 12 21 T Last Updated at 12 20 NASDAQ 146211 o DJA 7395 70 NYSE 486i mm L More News Press F2 again to switch to a display screen that displays the calendar and weather forecast Figure 7 LCD IDLE screen displaying Calendar and Weather forecast 2 4 oof 10 a ER SS 14 8 19 20 2 5 26 27 28 Ca Menu Switch Rr Table 5 LCD Icon De
2. This defines the SSL certificate needed to access certain websites This defines the SSL Private key This defines the SSL private key password Advanced Settings Call Features Disable Call Waiting Disable Call Waiting Tone Disable Direct IP Call The Default setting is No If set to Yes the call waiting feature will be disabled The Default setting is No If set to Yes the call waiting tone will be disabled The Default setting is No If set to Yes Direct IP calling will be disabled Advanced Settings Ring Tone Distinctive Ring Tone Call Progress Tones This feature lets you select up to 3 Distinctive Ring Tones that will be played for a specific Caller ID The GXV will ONLY use selected ring tones for particular Caller IDs For all other calls the default system ring tone will be used If the server supports the Alert Info header and standard ring tone set like Bellcore is specified then the Caller ID field must be left blank and the ring tone will be used based on the info header from the server Using these settings users can configure ring or tone frequencies based on parameters from the local telecom provider By default they are set to the North American standard Frequencies should be configured with known values to avoid uncomfortable GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com Ring Cadence andstream Innovative IP Voice amp Video high
3. enter the IP address or the FQDN URL of the upgrade server and choose to upgrade via TFTP or HTTP Save the changes and reboot the unit At this moment the LCD will display the progress of the software download upgrade Please do not disrupt or power down the unit Note The software upgrade will last up to 5 minutes through the LAN side and may take longer when upgrading through the Internet limited by the network bandwidth Grandstream recommends downloading and upgrading the software in a controlled LAN environment NO LOCAL TFTP SERVERS For users without a local TF TP server Grandstream offers a NAT friendly TF TP server This enables users to download the latest software upgrades for their phone via this server Please refer to the webpage http www grandstream com firmware htm Each product has its own TF TP server address Alternatively users can download a free TFTP or HTTP server and conduct a local firmware upgrade A free windows version TFTP server is available for download from http support solarwinds net updates New customerFree cfm or http tftpd32 jounin net GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com ndstream Innovative IP Voice amp Video Instructions for downloading and using a free TFTP Server 1 Unzip the firmware files and put all of them in the root directory of the TFTP server 2 Connect the PC running the TFTP server and the GXV3140 device to t
4. ii 7 4 Move Left Wt ii ONLINE MUSIC The GXV3140 also provides an Online Music streaming application Users must have a pre existing account with LastFm before listening to online music through the GXV3140 Users can also select their preferred music genre and listen to it online To access the Online Music select MENU gt Multimedia gt Online Music as shown in the figure below 2009 03 18 12 28 ms P H EE IntemetRadio MediaPlayer Photo Viewer Photo Album Press F1 to Select Online Music After the application loads the user must first set up their account by accessing Options gt Settings where the username and password for LastFM will be prompted The user can then select the musical style that they prefer from the list of available musical styles GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com E HL H 23a TI Multimedia Online Music Last Fm Mame Music C lassical E Tedroni C Indie Rock Latin UmK Reggae rit Volume Jdid 23 a Walle Tast em anA zs Music Classical E fectronic i Indie Rock aun un Reggae Lett Volume LES 7009 04 0811 308 4 W Play Stop VE Next 00 00 00 Output P Mute Minimize nation Setting Geh Name Back Options Z Exit 2009 04 08 11 30 E Multimedia Online Music Last Fm KEULS Next 00 00 00 Output P Mute Minimize
5. Web interface or via secure AES encrypted central configuration file for mass deployment keypad amp adjustable 4 3 inch digital TFT Color LCD Auto manual GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com e Aandstream provisioning system GUI interface phone book remote software TFTP HTTP upgrade for deployed devices including those behind a NAT firewall l Provisioning Support for automatic NAT firewall traversal amp remote automatic software upgrade and security providing end users with zero configuration and true plug and play functionality Support for remote configuration monitoring and syslog Configuration through LCD web browser or an external configuration file Support for IETF STUN NAT traversal and symmetric RTP Static IP or DHCP Audio Features _ Full duplex speaker advanced DSP Support G 723 1 G 729A B G 711u A PCMU PCMA G 726 DTMF In audio RFC2833 SIP Info Silence suppression VAD CNG AGC masking for packet loss delay AEC AGC for Speaker jitter buffer protocol E e e e e rm e r e e e e e rm e e e e e e e e e Pe e e e rm e e rm e e e e r e e re e e rm e e rm e e e e e e e e e e e rm e e e e rm e rr r e e rr e rm e rr e e e e e e e e e e e rm e rm e rm e e e r e e zm e zm zm zm r zc A Video Features S
6. anastream Innovative IP Voice amp Video Grandstream Networks Inc GXV3140 IP Multimedia Phone GXV3140 USER S MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com GXV3140 User Manual Index UU 2 BL ee Sige eee eee meee ner ot to meme ee eee ee eee en ee eee eee ee ee ee ee ere 5 Cy GUS HC ONO lt 1 4 ON e een nee ene EEN 5 Iva IN WEE 6 BITE INT EE 6 SAFETY COMPLIANCES 00 sss 6 TR EE D CONNECTING THE GXV3140 IP MULTIMEDIA DHONE sss eee x e ee e e e eee 7 WACC MOONT T 7 FR ONE TAND Re ns E N A E A E ee EEA A E AET eee 8 Product e TEE H USING THE GXV3140 IP MULTIMEDIA PHONE sss ss sss sss ss ss sss RER e s 12 Fei T 13 MULTIPLE SIP ACCOUNTS AND UNES sse eee 19 HANDSET SPEAKER AND HEADSET NMOODE aaia eni aiad a a aa 20 MAFINGA C A ME 20 DURING e 21 TO ree ETT 21 E TE eR A ee eebe 21 CALL RE 21 SWAT CONF E AEI T 22 VOICEMAIL MESSAGE WAITING INDICATION IA 22 Eet 23 EE 29T 1 TET 24 GXV3140 WEB CONFIGURATION INTERFACE sss sss sss sss sss sss Ne 25 ACCESSING THE WEB CONFIGURATION PAGES sss eee 25 DERINIFION LEE 26 STATUS PAGE RTE 26 ADVANCED SETTINGS PAGE DEEINTTIONS sss sees serene 27 MAINTENANCE PAGE R UHE 30 SIP ACCOUNT CONFIGURATION PAGE DEEINTTIONG 33 GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 38 support grandstream com andstream Innovative IP Voice amp Video DEVICE MANAGER PAGE DEFINITIONS 39 SAVING THE CONFIGURATION CHAN
7. Web Images Maps News Video Gmail more Advanced Search L le Preferences Google Search I m Feeling Lucky Language Tools Goode signin BR A e sch wm wm m ps rre m PH s s em mme E lx sche pe m bemsh F mmm e MULTIMEDIA The GXV3140 provides Multimedia applications such as Internet Radio Media player Photo viewer Photo album Gstris and Online Music Press F1 to select the MENU and scroll to Multimedia as shown in the figure below IH 123 2009 04 08 11 27 E Phone Book Call History Messages CallFeatures Web Browser i Multimedia Office Tools Settings Personalize Select Back Select Multimedia by pressing the OK button or Select The multimedia features are shown in the figure below GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com Aandstrean Innovative IF Voice amp Video 2009 03 18 12 26 E MediaPlayer Photo Viewer Photo Album 6 INTERNET RADIO As shown in the figure above select F1 or OK to load the Internet Radio application The channels are divided into the following categories My Favorites Talk Channels Music Channels Sports Channels Ethnic Channels and Local Radio The users may select the channels according to their preferences The screen will look like the figure below 05 08 2009 13 06 8 e As shown in the figure above users can then press the F1 button to adjust the volume From the Optio
8. mation Settir mai Name Back Options Exit Press F1 to adjust the volume see the figure above and press F3 for Options In Options there are several settings the Play Stop option will control the music the Next option will skip the current song and play the next one the Output option allows you to choose the output channel Headset Speaker Stereo Mute and Minimize OFFICE TOOLS The GXV3140 provides a collection of useful office tools for users and can be accessed via MENU These include the following features Calendar Alarm Clock Weather Update RSS News and Stock update These features will be introduced in more detail below GXV3140 USER MANUAL SOFTWARE VERSION 1 0 0 44 www grandstream com support grandstream com ndstream Innovative IF Voice amp Video CALENDAR This feature includes adding an event to the calendar and can be accessed by pressing the F1 button corresponding to the Add an event option on the LCD as shown in the figure below dl C WW WI 2009 04 08 11 30 E Piast Office Tools Calendar _ Bina h Ka Sun Mon Tue Wed Thu Fr Sat 1 efa 357 Le SU al Delete Delete All Back Add Event 3 Options As seen in the figure above users can press F1 to Add New Event where events such as birthdays may be added to the calendar Press F2 for Tab this allows the curser to move from year month date on the calendar so that the date can be a
9. and personal entertainment In other words the GXV3140 acts as your personal assistant in many different ways The LCD MENU and Features will be explored in more detail below PHONE BOOK FEATURES Users can manage their contacts through the phone book The phone book supports features such as adding deleting modifying contacts as well as downloadable phone book from the TFTP HTTP server To access the phonebook the user can select the OK button or F1 soft key corresponding to MENU to access MENU and select Phonebook The user may also access the phonebook with the Phonebook button on the phone 2009 04 06 16 12 1 Phonebook Call History Messages CallFeatures Web Browser ass x RO Wlas Office Tools Settings Personalize Select Select the Phone book to display the figure below GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 38 support grandstream com Aandstream innovative IP Voica amp Video 2009 04 06 16 12 GE Ra Used 0 Total 500 a P Wegen Ra BETZ Ce Dial search Options Exit As shown in the figure above every contact contains an Extension number Phone number Mobile number Fax number and the group it belongs to On the lower right hand corner it shows that the total capacity of the phone book is 500 contacts as well as the number of used contacts The user may dial the contact by pressing F1 and can search for a contact by pressing F2 When searching the
10. consists of a Capital letter P and 2 to 3 Could be extended to 4 in the future digit numeric numbers i e P2 is associated with the Admin Password in the ADVANCED SETTINGS page For a detailed parameter list please refer to the corresponding firmware release configuration template When a Grandstream Devices boots up or reboots it will issue a request for a configuration file named C JXXXXXXXXXXXX Where XXXXXXXXXXXX IS the LAN side MAC address of the device i e cfg000b820102ab The configuration file name should be in lower case letters GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com dstream Innovalive IP Voice amp Video RESTORE FACTORY DEFAULT SETTINGS WARNING Restoring the Factory Default Settings will delete all configuration information on the phone Please backup or print all the settings before you restore to the factory default settings Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider There are two methods to restore the GXV3140 to the factory default settings RESTORE TO FACTORY DEFAULT SETTINGS VIA LCD MENU The steps to restore the phone to factory default settings through the LCD menu are as follows Step 1 Select MENU F1 or the OK button to enter into the phone menu and select Settings Shown in the figure below 1969 12 3119 048 Phonebook Call History Mes
11. grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com dstream Innovative IP Voice amp Video Menu and then select Messages as shown in the figure below 2009 04 08 11 238 Phone Book CallHistory Messages 9 CallFeatures Web Browser el oa X Multmedra Office Tools Settings Personalize Iinfo Select i Back Press F1 to Select Messages The screen should look similar to the one below 05 07 2009 20 018 JESS ang ime ba Welcome Enjoy using tt 05 07 2009 20 00 View Options As shown in the figure above users can create view and manage their messages When the user presses F3 to select Options the user can dial the number of the sender save the number of the sender or delete the message s When the user receives a message the following notification will show up on the LCD screen GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com dstream Innovative IP Voice amp Video 2009 03 18 14 33 New Message You have 1 new message press OK to view 05 07 2009 20 01 8 From B1O014 05 07 2005 20 00 Account 1 Message Welcome Enjoy using the GXV3140 IP multimedia phon e Reply Transmit Delete 39 kt As shown in the figure above the users can choose to Reply Forward or Delete the message CALL FEATURES The Call Features menu allows the user to configure Call Forwarding methods Forward uncond
12. or firmware system of the phone GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com System Up Time Status Network Status MAC Address Address Type IP Address Subnet Mask Gateway DNS Server NAT Type Status Account Status Account Number SIP Server Status andstream Innovative IP Voice amp Video e Boot Booting code version number e DSP DSP code version number e Base Base code version number e Core Core code version number e GUI A GUI B GUI interface version number This field shows system up time since the last reboot The device ID in HEX format This is a very important ID for ISP troubleshooting This field shows the type of address configured DHCP Static IP or PPPoE This field shows the IP address of the GXV 3140 This field shows the subnet mask of the GXV 3140 This field shows the Gateway of the GXV 3140 This field shows the DNS Server of the GXV 3140 This field shows the type of NAT configured Shows the status of the 3 accounts Shows the extension number of the SIP account Shows the URL IP address and port of the SIP server Shows the status of the account ADVANCED SETTINGS PAGE DEFINITIONS Advanced Settings Generic Settings Lock Update Local RTP Port GXV3140 USER MANUAL SOFTWARE VERSION 1 0 0 44 Keypad for The default value is NO If set to YES the keypad will be disabled from making any updates This parameter defin
13. the playlist Add Remove Up Down Delete and Save Users can also select the channel for output Headset Soeaker and Stereo Configurations such as Loop Play Full Screen Mute and Minimize can also be found here Press F4 to exit 6 PHOTO VIEWER The GXV3140 features a Photo Viewer which allows users to conveniently view their photos This is accessible through Menu gt Multimedia gt Photo Viewer as shown in the figure below 2009 04 08 11 29 8 Ga Ka 2 IntemetRadio MediaPlayer Phot Wiewer Photo Album Gstris GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com e Aandstream Press the OK button or F1 to Select the Photo Viewer After the application loads the user may select to view pictures from different folders 2009 04 08 11 29 The screen will look similar to the figure below when the user loads any picture from a folder For example open the first picture from the screenshot folder Phone Book Call History Users can choose F1 or F2 to select the Previous or the Next picture Press F3 for Options Users can also Zoom Rotate Clockwise Counter Clockwise Flip Vertical Flip Horizontal Flip the picture as well as display the pictures in a slideshow 6 PHOTO ALBUM Users can upload view or search for photos from online photo albums The photo album can be GXV3140 USER MANUAL www grandstream com SOFTWARE VERSI
14. we o we wn we o we o we o we o we o we o we o we oo we o we oo we oo we o we o we oo we oo wm o we o we o we o we o we o we c we o we o we o we wn we o we o wm ow we oo we on we on we o we o we o wm on we on ow on oe mm we wm wm E Universal Power Supply s Input 100 240V AC Output 12V DC 1 24 l US Euro UK Australian style plug available Dimension 7 87xX7 32x1 57in 200x286x40mm Weight 4 87b 0 85Kg Operating Temperature 32 104 F 0 40 C Humidity 10 90 Non Condensing i sss lt i lt CSO Compliance gt FCCICEIC Tik p oe o a o om o o o o oe o o oe on on on oe on on on on oe d oo oo oo ow oo oo oe oo oo oe on oo oo oo oo oo on on oo oo w oo ow oo w oo w oo ow oo w oo ow oo oo oo oo oo oo oo oo oo oo oo oo oo oo oo oo ow oo ow oo oo ow oo oo e e og Lines Three individual SIP accounts i Protocol Support SIP 2 0 UDP IP PPPoE RTP RTCP SRTP by SDES HTTP ARP RARP ICMP DNS DHCP NTP SNTP TFTP l Display 4 3 digital TFT color LCD with 480x272 resolution 8 4 programmable soft keys F1 F2 F3 F4 Line mailbox phonebook mirror call transfer hold conference dial send speakerphone and five navigation keys Network Interfaces Dual switched 10M 100M auto sensing Ethernet ports USB 2 0 port 1 EE Device Management Laver 2 QoS IEEE 802 1p Q tagging VLAN and Layer 3 QoS DiffServ
15. 009 19 56 8 AE inf et z Sa SS ccount System T MAC Address 00 0E 82 1E 09 EQ Address Type IP Address Subnet Mask Gateway DNS Server NAT Type Symmetric WAT TURN Exit The number and the status of the three SIP accounts can be viewed here GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com ndstream Innovative IP Voice amp Video SOFTWARE VERSION UPGRADE The GXV3140 can be upgraded via TFIP HTTP HTTPS by configuring the URL IP Address for the TFTP HTTP HTTPS server and selecting a download method Configure a valid URL for TFTP or HTTP the server name can be the FQDN or IP address format Examples of valid URLs 1 firmware mycompany com 6688 Grandstream 2 168 75 215 189 There are two ways to setup a software upgrade server The Keypad Menu or the Web Configuration Interface UPGRADE VIA KEYPAD MENU To configure the software upgrade server through the keypad menu select Menu gt Settings gt Maintenance In the Upgrade subpage users may then select the upgrade mode and enter the IP address or FQDN of the Firmware server and the System Config server After making the changes use the F3 softkey to save the new settings UPGRADE VIA WEB BROWSER CONFIGURATION PAGE Open a web browser and enter the IP address for the GXV3140 Next log in with the administrator username and password Under Maintenance select Upgrade and provisioning
16. 34 8 E e Personalize Softkey Main Screen Softkey Function Call Screen Softkey Function p l rz g F4 Note Selecting the Snapshot option for one of the softkey functions for the Call Screen lets you capture a snapshot of the remote party during the call This picture will be saved in the screenshot folder and can be used as a picture icon for the contact in the Phone Book SCREEN SAVER Users can personalize the phone by selecting the screensaver and the desktop background GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com ndstream Innovative IP Voice amp Video The interval and the timeout period can also be specified here Screen Saver Picture Folder BTOWSE Interval 5 Time Out m LCD Auto Power Off Time m 1 Desktop Background Picture Backspace LANGUAGE This screen allows users to select the preferred language Users can download the corresponding Language File from the TFTP HTTP server to expand to the language selection menu 2009 04 08 11 358 J41 23a d Personalize Language Select Language Language File Download Mode d Sigi II Language File Download Server Download Now Download Backspace MY PROFILE This screen allows users to configure the login username and password for the phone GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandst
17. 9 2009 04 54 PME Settings Maintenance Capture Packet Sta t Enable Applicaton Debug Yes No Backspace ka CAMERA This screen allows the user to modify the camera settings for the GXV3140 Settings such as Color Mode White Balance Flicker Control and Lens Correction can be configured As shown in the figure below Color Mode White Balance Hicker Control Lens Correcton Disable amp Enable Exit PERSONALIZE Users may personalize the phone by selecting their preferred screen layout soft key function screen display and language settings To access Personalize press F1 for MENU toggle to Personalize and press the OK button to select it GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com andstream 6 SCREEN LAYOUT Users can choose between Small Layout Big Layout or Custom Layout by uploading an XML file by toggling between the Left and Right buttons ED H H H e _ ss 2009 04 08 11 340 H aasa P l Personalize Screen Layout s SmallLayout Ia Custom Layout Desktop Layout Lett Window Right Window Desktop Layout Lett Window vr Right Window Desktop3 Layout Left Window si Right Window Backspace Save Exit SOFTKEY Users can define the soft function key functions of the Main Screen and Call Screen There are several soft key functions that the user can select for the 4 function keys 2009 04 08 11
18. A Compatible record and SRV DHCP PPPoE TFTP NTP Interfaces e Extraordinary Audio Quality Extraordinary Video Supports real time video H 263 H 263 and H 264 codec under low bandwidth Quality 32kbps 1Mbps Advanced Video 4 3 digital TFT color LCD with 480x272 resolution 45 degree rotating lens Features perpendicular Advanced VGA lens auto focus auto exposure zoom 2x optical 2x digital Camera Block P IP Picture in Picture and still picture capture store Feature Rich Traditional audio features Caller ID Call Waiting Call Holding Call Transfer Do Not Disturb Mute Automatic dial Built in web browser RSS news Stock market update Weather forecast Internet Radio Media Player Picture browser Games Calculator Alarm clock IM chat Document Manager etc eee ees o re eee cee wo ewe o we woe ces owe es e wee oe eee we woe e wee oe eee we woes o we woe eee wo woe e wo woes eee woos o woe oe owe wo woe o wo eo n owes wo woe o wo woe wm GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com e Aandstream Ethernet Pot Dual switched 10M 100M auto sensing Ethernet ports LCD 4 3 digital TFT color LCD Camera l RCA Type Stereo amp Media output port 3 5m headset port 1 USB port 1 SD card reader E wm o mee wm wee o we o we o we o c c q c q c q c q c ce c we c we o we o we p wm ow wm we o
19. GES 40 REBOOTING FROM REMOTE eater arcsec ete cence eer oes eee ee 40 CONFIGURATION THROUGH A CENTRAL SERVER ssssssssenitiiiiiiirrrssssssstttsssttttttttttrnnrrrrrrrrnrenns 40 LCD MENU AND FEATURES 0 oe c ccc ececc cece ee ee eee eeee ee nnes ee eeseeeeseeseeeeneeees 41 PHONE ee 41 SPR FIC TORV eee ee EE E E E E 43 AT 44 GALL an 46 EET HH 48 ETIE a ee 50 ORICE e 58 SETTINGS 65 PERSONALIZE eene E eer eee ae eee eee 69 IIe E 72 SOFTWARE VERSION UPGRADE 22 cceeeeseceeeeeeeeeeeeeeeeeeeeeeseeeeeeeees 75 UPGRADE VIA KEYPAD ETC 75 UPGRADE VIA WEB BROWSER CONFIGURATION PAGE 75 NO LOCAL TEFTP SERVERS 75 CONFIGURATION FILE DOWNLOAD 76 RESTORE FACTORY DEFAULT SETTINGS 0 cccceeseeeeeeeeeeeeeeeeeeeees 77 RESTORE TO FACTORY DEFAULT SETTINGS VIA LCD MENU 77 RESTORE TO FACTORY DEFAULT SETTINGS VIA THE WEB INTERFACE eee 79 EXPERIENCING THE GXV3140 MULTIMEDIA PHONE ccceeeeneeee 81 TABLE OF FIGURES GXV3140 USER MANUAL GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com ndstream Innovative IP Voice amp Video Figure 1 Connecting ANE AE T Figure 2 Wall MOURT Tor SGXV 3140 RE T Figure 3 Phone Stand for GXV3140 ss 8 Figure 4 Front Side and Back View of GSV321AU sse 9 Fig r 5 OGXV3140 LCD ee T 13 Figure 6 LCD IDLE screen displaying RSS News feed and Stock aannnnnnnnannnennnnnnnnnnnnnnnnnnrnnenrnnrnnnrnnnne 13 Figure 7 LCD IDLE sc
20. GS The System Settings allow users to configure settings for Accounts Network Time Display Maintenance and the Camera To access the system settings press F1 to open the MENU and select Settings 6 ACCOUNTS SETTINGS This menu lets users configure the three SIP accounts the same configurations may be completed by accessing the web configuration interface The LCD account setting page is shown in the figure below 044123 Account Account Account3 Account Name SIP Server Outbound Proxy SIP User ID SIP Auth ID SIP Auth Password Display Name NETWORK SETTINGS This screen allows users to configure the various network connection settings as well as the VLAN settings Users may choose to use DHCP PPPoE or Static IP as shown in the figure below GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com ndstream Innovative IP Voice amp Video 2009 04 08 11 33 8 Settings Network genuch PPPoOE Static IP PPPoE Account ID PPPoE Password IP Address 97 168 0 160 Subnet Mask Pek Re ei DNS Server 1 0 0 0 DNS Server Backspace 123 Save Exit In the Other page users may choose to set the Preferred DNS server Layer 3 QoS Layer 2 QoS 802 1Q VLAN tag and Layer 2 QoS 802 1 priority value 6 TIME SETTINGS The GXV3140 allows the time to be updated automatically through an NTP Server Users must define the Time Zone or use a Self d
21. Missed Call If there is a new missed call the icon will flicker Mute First Deskt eL The Small layout can be deed Selected in the Personalize Screen Second Desktop Small Layout avout menu First Desktop Big Layout The Big layout can be selected In the Second Desktop Big Layout Personalize Screen Layout menu Third Desktop Big Layout The headset is in use and is off hook The headset is plugged in The phone is on speaker The handset is off hook IM is not logged in The icon is displayed at the right hand side of the status bar IM is logging in the icon will flicker between blue and gray There is a new message on IM The icon will flicker between blue and yellow Text message The icon will flicker if there is a new unread text message www grandstream com support grandstream com ndstream Innovative IP Voice amp Video Alarm clock a D The icon is displayed at the right hand side of the status bar Media music video Player we Internet radio The icon is displayed at the right hand side of the status bar S Web browser The icon is displayed at the right hand side of the status bar External devices SD card USB flash drive USB keyboard oO D D USB mouse Figure 8 GXV3140 Keypad Soft Keys Phone Book Message Line Navigation Keys Menu OK Key Camera Loopback Transfer Hold Conference Send Speaker Standard Keypad
22. ON 1 0 0 44 support grandstream com Aandstrean innovative IF Voice amp Video accessed by selecting MENU gt Multimedia gt Photo Album as shown in the figure below 2009 03 18 12 27 Press F1 to Select Photo Album After the Photo Album is loaded the following screen will appear the user can choose which online photo album to use and press Start to begin activating it Users must register for an account with a photo album service provider i e Photobucket Flickr Phanfare or use an existing account For example when Flickr is selected users will need to Add an Account before they can upload local photos view online photos and search for photos on Flickr GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com Aandstream Innovative IF Voice amp Video Upload local photos to Flickr View my web album Search photos on Flickr 6 GSTRIS The GXV3140 provides interactive games for your entertainment Under Menu gt Multimedia choose Gstris As shown in the figure below InternetRadio MediaPlayer Photo Viewer Access the Gstris application by pressing F1 corresponding to Select or the OK button Press the F1 and F2 to start stop or pause the game as shown in the figure below GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com Gielen Innovative IF Voice amp Video 2009 04 08 11 30 E Rotate
23. Options gt Accounts gt Manage Accounts as shown in the figure below O12 3 a 2009 04 08 11 32 E P RR P Welcome You have no accounts enabl ed Enable your IM accounts from CO ptions gt Accounts gt Manage Accounts Buddies K i nts Manage Accounts Configure p Close Chat Window Minimize si J Et Options Users will be prompted for login information for the Instant Messaging service of their choice as seen in the figure below After the user logs in they can begin to use the instant messenger to chat to their contacts online GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com randstream Innovative IP Voice amp Video 2009 04 08 11 32 E Login Options User Options Protocol ore Ss L K Username e GE OG sila gt Yahoo Resource Password _ Remember password Backspace FILE MANAGER The GXV3140 provides a file manager as a tool to manage files such as music pictures and documents Users can manage their documents efficiently through the File Manager As shown in the figure below users can access different folders to manage their files Ringtones and screenshots are stored in separate folders If a USB device is connected its contents will also be displayed in the File Manager GR Ch W E Beem SC 2009 04 08 11 32 8 screenshot xit Users can copy files by pressing Options gt Copy and after copyin
24. Rate This defines the encoding rate for G723 vocoder and can be 6 3Kb s or 5 3Kb s Please confirm with your service provider Jitter Buffer Type Users can select either Fixed or Adaptive based on network conditions The default is Adaptive GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com Jitter Buffer Length Account Call Settings Dialing Prefix Dialing Plan C iren Innovative IP Voice amp Video User can select Low Medium or High based on network conditions The default is Medium Sets the prefix added to each dialed number Dial Plan Rules 1 Accepted Digits 1 2 3 4 5 6 7 8 9 0 A a B b C c D d 2 Grammar x any digit from 0 9 a xx atleast 2 digit numbers b xx only 2 digit numbers c exclude d 3 5 any digit of 3 4 or 5 e 147 any digit of 1 4 or 7 f lt 2 011 gt replace digit 2 with 011 when dialing g the OR operand e Example 1 369 11 1617xxxxxxx Allow 311 611 and 911 or any 10 digit numbers with leading digits 1617 e Example 2 1900x lt 1617 gt xxxxxxx Block any number of leading digits 1900 or add prefix 1617 for any dialed 7 digit numbers e Example 3 1xxx 2 9 xxxxxx lt 2 011 gt x Allows any number with leading digit 1 followed by a 3 digit number followed by any number between 2 and 9 followed by any 7 digit number OR Allows any length of numbers with leading digit 2 replacing the 2 with 011 whe
25. Table 6 GXV3140 Keypad definition GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com andstream Innovative IP Voice amp Video 4 function soft keys that correspond to the functions displayed on the LCD Line Account selection Three independent SIP accounts may be configured and the Line button can be used to choose the line account to be used Retrieve video voicemail message or other messages Phonebook Standard telephone keypad The key can act as a send key 1 0 In the input mode if an English alphabet needs to be entered press the corresponding numerical key multiple times ZABC For example if the user wishes to enter B press 2 three times if the user wishes to enter Y press 9 four times Apr deu Dm mno Zeops Stuy Qwxrz 0 GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com andstream innovative IP Voice amp Video Camera Loopback button This button Enables or Disables the camera display on the local LCD R Call Transfer Allows the user to transfer a call to another extension or number p e Places the call on hold Conference button connects the caller callee to the conference Sends a new number or redials the last number dialed Turns the Speaker ON or OFF Hii Navigation Buttons These arrows keys serve as up down left right button when used in the GXV3140 s menus The middle butt
26. The GXV3140 provides users with a full HTML Web Browser for internet browsing This is accessible by pressing the F1 button to load the MENU and then select Web Browser as shown in the figure below KEEN 2009 04 08 11298 Phone Book Call History After selecting OK it may take several seconds to load the web browser The LCD screen should look like the figure below when the web browser is loading GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com ndstream innovative IP Voice amp Video Loading 2009 04 08 11 240 E PrE HA E Multimedia When the web browser has finished loading a default page displaying Hello welcome to GXV3140 shows up on the screen ile app html index html Users can then press F4 corresponding to the Options to move Forward and Backward on web pages By selecting URL under Options the user can enter the URL of a website The user can press the F3 button which corresponds to the Tab option to toggle the curser Similarly users can choose Zoom under Options to zoom in and zoom out of a webpage Select Exit to exit the web browser The figure below shows the screen of the web browser while visiting a website GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com ndstream Innovative IF Voice amp Video
27. ab A more detailed step by step guide will be given in the Restore to Factory Default Settings section that follows GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com ndstream P Voice amp Video innovative 05 07 2009 19 57 E Reboot Factory Reset Upgrade Mode STFAP Z HTTP HTIPS Firmware Server fw ipvideotalk com gs Vii ar K v T grandstream comigs The Factory Functions page provides some testing diagnostics for the LCD camera and audio on the GXV3140 As shown in the figure below 2009 04 54PM E Woarade Factory Functions Debug i Keypad LED Diagnostics LCD Diagnostics Turn Off LCD Camera LCD Test Pattern Video Loopback Audio Loopback The Debug page as shown in the figure below contains the built in debug tools for the GXV3140 The debug tools make it more convenient to obtain corresponding information and traces when the system encounters problems To start capturing traces users need to Enable Application Debug and press the Start button next to the Capture Packets option The captured traces are available for download through the web configuration interface and can be sent to Grandstream support for troubleshooting GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com andstream Innovative IF Voice amp Video O it230 Ah La 04 0
28. am com Innovative IF Voice amp Video in minutes and the preferred temperature units City Zip Code Refresh Interval mi Units Backspace RSS NEWS 2009 04 08 11 318 Fahrenhet Celsius The GXV3140 allows users to subscribe to different RSS feeds The GXV3140 supports up to 3 customized feeds as shown in the figure below The user is able to subscribe to news that is relevant to the topic of interest You can also configure the refresh time of the RSS feeds Refresh Interval 5 Update Interval m Subscibe Customize feed 1 Customize feed 2 Customize feed 3 Backspace DIRECT IP CALL 05 07 2009 19 548 S lop Stores S World Sa Internal S Business amp Sa Tech Popular Sports Entertainment Another key feature supported on the GXV3140 is Direct IP Calling In the IP address field enter the IP address of the other party and press the F3 key which corresponds to the SEND option on GXV3140 USER MANUAL SOFTWARE VERSION 1 0 0 44 www grandstream com support grandstream com dstream Innovative IF Voice amp Video the LCD as shown in the next figure 44123 009 04 08 11 318 IP Address The GXV3140 provides support for the following Instant Messaging services Google Talk MSN QQ and Yahoo Users must have a pre existing account in order to start using the Instant Messaging feature Users may manage their accounts by going to
29. ation and service provisioning of individual devices remotely from a central server Grandstream has a central provisioning system called GAPS Grandstream Automated Provisioning System GAPS supports automatic configuration of Grandstream devices GAPS uses enhanced NAT friendly TFTP or HTTP thus no NAT issues and other communication protocols to communicate with each individual Grandstream device Grandstream provides GAPS service to VoIP service providers GAPS can be used for either simple redirection or with certain special provisioning settings At boot up Grandstream devices by default point to the Grandstream provisioning server GAPS Based on the unique MAC address of each device GAPS will provision the devices with redirection settings so that they will be redirected to customer s TFTP or HTTP server for further provisioning Grandstream also provides the GAPSLITE software package which contains our NAT friendly TFTP server and a configuration tool to facilitate the task of generating device configuration files The GAPSLITE configuration tool is now free to end users The tool and configuration templates are available for download from http www grandstream com configurationtool html GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com LCD MENU AND FEATURES The GXV3140 has a user friendly LCD Menu and multiple features that provide the users with convenient tools applications for both work
30. ble with the H 263 H 263 H 264 video codecs The GXV3140 supports high quality real time video transmission on a 4 3 TFT color LCD even when under low bandwidth conditions 382kbps 1Mbps The VGA Cameras lens is adjustable to allow high quality video conferencing The GXV3140 embodies a sleek and elegant industrial design The advanced telephony and video features interoperability with third party SIP products and ease of use makes it an ideal IP Multimedia product for both the enterprise and consumer markets alike Caution Changes or modifications to this product not expressly approved by Grandstream or operation of this product in any way other than as detailed by this User Manual could void your manufacturer warranty e This document is subject to change without notice The latest electronic version of this user manual is available for download http www grandstream com user_manuals GXV3140 User Manual pdf e Reproduction or transmittal of the entire or any part in any form or by any means electronic or print for any purpose without the express written permission of Grandstream Networks Inc is not permitted GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com ndstream Innovalive IP Voice amp Video INSTALLATION EQUIPMENT PACKAGING The GXV3140 package should include One GXV3140 Phone Main Case One Handset One Phone Cord One Universal Power Supply One Ethernet Cable One Pho
31. c Settings Enable Video DTMF DTMF Payload Type Preferred Vocoder GXV3140 USER MANUAL SOFTWARE VERSION 1 0 0 44 GC Innovative IP Voice amp Video Obtains a SIP temporary response 1xx using PRACK method in order to support the PSTN network Request for a reliable temporary response with 100rel tag added to the first message request header The default setting is Yes If Yes is selected the phone will use the session timer when it makes outbound calls if remote party supports session timer If Yes is selected the phone will use the session timer when it receives inbound calls with session timer request If Yes is selected the timer will be activated even if the other party does not support session timers If No is selected the timer will be activated only if the other party supports the timer To disable the timer Caller Request timer Callee request timer and Force Timer should all be set to No Selects the SIP transport method There are three types TCP UDP and TLS Selects whether or not RTP is supported Selects whether or not SIP Instance ID is supported This configuration selects whether or not the incoming messages should be validated This configures the timeout period for SIP T1 The default setting is 0 5 Seconds This configures the time interval for SIP T2 The default setting is 4 seconds The SIP Extension notifies the SIP server that it is behind a NAT firewall YES Accepts all incoming vide
32. captured pictures or use a USB keyboard or mouse for the built in web browser 3 5mm headset connector port Voice video output port which can be connected to external peripherals e g TV Phone handset connector port 10 100Mbps RJ 45 port connecting to PC 10 100Mbps RJ 45 port connecting to Ethernet 12V DC Power connector port The GXV3140 can be mounted on the wall there are two slots on the back of the phone for wall mounting See Figure 2 on the next page Figure 2 Wall Mount for GXV3140 GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com ndstream Innovative IP Voice amp Video i Fre Mame DN Dal s6 Le ispilh riri A CE Maga Gr Iiag a or P The phone can be mounted on the wall via the two slots on the back of the phone PHONE STAND The GXV3140 can also be placed on the table via the phone stand The GXV3140 has two positions for the stand on the back of the phone each position supports a different angle Figure 3 Phone Stand for GXV3140 Tre ome OF Dabei Lae lapel rizi 1A CE Maga Gadi ea a or GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com ndstream Innovalive IP Voice amp Video PRODUCT OVERVIEW Figure 4 Front Side and Back View of GXV3140 Front View Side View Table 2 GXV Key features at a glance Open Standards SIP 2 0 TCP IP UDP RTP RTCP HTTP HTTPS ARP RARP ICMP DNS
33. d personal life GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com
34. djusted accordingly Press F3 for Options where users may view delete or delete all events Press F4 to exit the calendar 6 ALARM CLOCK The GXV3140 provides users with a flexible alarm clock application This application allows users to configure a custom alarm tone and configure the alarm time in detail to suit their needs as shown in the figure below GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com Aandstrean Innovative IF Voice amp Video 2009 04 08 11 31 8 1 er vie em GEESS emm AS W pean Alarm Enable BCHM IO Alarm Time oo 24 hours Repeat Alarm S Yes No justonce Repetition Day Mon Tue Wed e Thu Str Sat Sun Alarm Tone Custom Snooze Time out 6 CALCULATOR The GXV3140 also includes a Calculator application To operate the calculator press the corresponding number on the keypad The arithmetic operations e g add subtract multiply divide are defined by the corresponding arrow buttons 2009 03 18 12 29 E 6 WEATHER UPDATE The GXV3140 also includes a weather updates application that provides users with the most up to date information on the weather forecast Users may set the City Zip code to display the weather update for that particular city In addition users may also define the refresh interval time GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstre
35. e Default is set to YES It is recommended to set this parameter to YES to reduce camera lens noise and improve video quality Device Manager TV Output TV Output Select the desired TV Output type PAL or NTSC GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com ndstream Innovalive IP Voice amp Video SAVING THE CONFIGURATION CHANGES After users makes changes to the configuration press the Save button in the Configuration Menu The web browser will then display a message window to confirm the saved changes Reboot the phone for the new settings to take effect REMOTE REBOOT Press the Reboot button at the top right hand corner of the configuration menu to reboot the phone remotely The web browser will then display a message window to confirm with the user if they wish to reboot the phone or not Click on Yes and the phone will reboot Wait 30 seconds to log in again CONFIGURATION THROUGH A CENTRAL SERVER The Grandstream GXV3140 can be automatically configured from a central provisioning system When the GXV3140 boots up it will send TF TP or HTTP request to download a configuration file cfg000b82xxxxxx where OOOb82xxxxxx is the MAC address of the GXV3140 The configuration data can be downloaded from the central server via TFTP or HTTP HTTPS A service provider or an enterprise with larger deployments of Grandstream devices can easily manage the configur
36. e phone shows 192 168 0 60 please enter htto 192 168 0 60 in the address bar of your browser The default login name for the administrator is admin the default administrator password is set to admin The default login name for end users is user while the default user password is set to 123 NOTE When changing any settings always SUBMIT them by pressing the SAVE button on the bottom of the page You must reboot the phone for the changes to take effect DEFINITIONS This section describes the options in the Web configuration user interface As mentioned you can log in as an administrator or an end user Status Displays the System info Network status and Account status of the phone Account 1 3 To configure each of the SIP accounts Advanced Settings To set Generic settings Call Features Ring Tones Time Settings Video Settings Network Resources and Browser Settings Maintenance To Set Network Settings Web Access Upgrade and Provisioning SysLog Language and Capture Packets Device Manager Device configuration for LCD Headset Camera and TV Ports STATUS PAGE DEFINTIONS Status System Info Product Model Defines the product model GXV3140 Hardware Revision Hardware version number Main Board Interface Board PN Code Part This field contains the product part number Number Software Version e Program This is the main firmware release number which is always used for identifying the software
37. efault setting is NO Press the RESET button to factory reset the phone The URL IP address for the syslog server Select the level of logging for syslog The default setting is NONE There are 4 levels INFO DEBUG ERROR and WARNING Maintenance Capture Packet Capture Trace View Trace Enable Debug Application Maintenance Language Language GXV3140 USER MANUAL SOFTWARE VERSION 1 0 0 44 Press START to start capturing a trace Press STOP to abort the capture process Press LIST to view the list of captured traces It will show the time the trace was captured Click on the name to download and view the trace When set to YES the trace captured will contain debug messages The default setting is NO Selects the language setting for the phone www grandstream com support grandstream com andstream Innovative IP Voice amp Video SIP ACCOUNT CONFIGURATION PAGE DEFINITIONS The GXV3140 has three lines that can configure independent SIP accounts Every SIP account has an individual configuration page Account Generic Settings Account Active Account Name SIP Server SIP User ID Authenticate ID Authenticate password Voice Mail UserID Name User ID is phone number Select YES to enable and use the Line The Account name for the user that is displayed on the LCD screen The IP address of the SIP server or the given domain name of the VoIP service provider User account information prov
38. efined Time Zone You can also specify the display format for the time and date OM 12 3 2009 04 08 11 338 Settings Time 8 L NTP Server Time Zone Sel defined Time Zone Time Display Format S 12 hour B 24 hour Date Display Format S YY MM DD MM DD Y a DD MM YY Backspace 123 Save Exit DISPLAY SETTINGS GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com dstream This screen allows the user to adjust the LCD Backlight brightness LCD Contrast and LCD Saturation In addition users may configure the TV OUT mode NTSC or PAL here LCD Backlight Brightness LCD Contrast np pe r PAL 4 3 LCD Chroma Saturation T earem TV Out Note After setting TV out to an external source the phone LCD screen will black out Please make sure that you have plugged in the external output source before selecting this option To return the display to the LCD menu log into the web browser interface and disable TV Out in Device Manager gt TV Output Otherwise you will need to reboot the phone to enable the LCD screen E MAINTENANCE There are three tabs on the Maintenance setting screen Upgrade Factory Functions and Debug Users can configure the upgrade mode and firmware server IP address URL on the upgrade tab Once this is saved users can choose to reboot the phone to upgrade the firmware Similarly a factory reset can be performed on the Factory Functions t
39. erver GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com Use RFC3581 Symmetric Routing Proxy Require Account SIP Settings SIP Registration Unregister On Reboot Register Expiration m Wait Time Retry Registration s Local SIP Port Subscribe for MWI Session Expiration s MIN SE s UAC Specify Refresher UAS Specify Refresher C iren Innovative IP Voice amp Video In this mode the STUN client embedded in the phone will communicate with the appointed STUN server to examine which type of Firewall NAT setting is employed If the type of NAT detected is Full Cone Restricted Cone or Port Restricted cone the phone will try to use public IP addresses and port in all the SIP and SDP messages If the NAT Traversal STUN is configured to be No but keep alive the phone will send an empty SDP packet without payload data to the SIP server once in 20 seconds to keep the NAT port open If an outbound proxy server is used please configure this to be NO This configures whether RFC3581 symmetric routing is to be used or not Notifies the SIP server that the unit is behind a NAT Firewall Selects whether or not the GXV3140 will send a SIP Register message to the proxy The default setting is YES If set to YES the SIP user registration messages will be cleared on reboot The default setting is YES This defines the expiration time of the registratio
40. es the local RTP RTCP port pair used to listen and transmit It is the base RTP port for channel 0 When configured for audio channel 0 will use this port value for RTP and the port_value 1 for its RTCP channel 1 will use port_value 4 for RTP and port_value 5 for its RTCP For video channel 0 will use port_value 2 for RTP and port_value 3 for its RTCP channel 1 will use port_value 6 for RTP and port_value for RTCP The default value is 5004 www grandstream com support grandstream com Use Random Port Keep alive Intervals s STUN Server Use NAT IP SSL Certificate SSL Private Key SSL Private key Password andstream When set to YES this parameter will force random generation of both the local SIP and RTP ports This is usually necessary when multiple GXV 3140s are behind the same full cone NAT The Default setting is YES This parameter must be set to NO before Direct IP Calling will work This parameter specifies how often the GXV 3140 sends a blank UDP packet to the SIP server in order to keep the pin hole on the NAT router to open The Default setting is 20 seconds The IP address or Domain name of the STUN server STUN resolution results are displayed in the STATUS page of the Web UI Only non symmetric NAT routers work with STUN Default STUN server stun ipvideotalk com The NAT IP address used in SIP SDP messages This field is blank at the Default settings This should ONLY be used if your ITSP requires it
41. f audio packets If Set to NO this feature is disabled The default setting is NO This configures the number of voice frames transmitted per packet It is recommended to set this based on the Ethernet IS packet limitation 1500 Byte or 120kb s When configuring this it should be noted that the ptime value for the SDP will change with different configurations here This value is related to the codec used and the actual frames transmitted during the in payload call For example if the codec is configured to be G 723 and Voice Frames per TX is set to 2 Then in the INVITE request the ptime value for SDP will be 60 ms This is because the G723 voice frame is 30 ms Similarly if the setting is 2 and the codec is G 729 or G711 or G726 the ptime value for SDP in the INVITE request will be 20 ms If the voice frames per TX configuration exceeds the maximum value allowed the phone will choose the preferred codec and use the maximum value allowed The maximum values For PCM is 0 frames x10ms for G76 is 20 frames x10 ms for G723 is 32 frames x30 ms for G728 G728 is 64 frames x10ms and 64 frames x2 5 ms respectively Adjusting these values will also change the jitter buffer The phone has an algorithm for setting the jitter buffer and the jitter buffer rate is around 20 200ms For end users it is recommended to use the default setting as incorrect settings may influence the quality of audio G723
42. finition 2009 03 18 12 21 Network Line 1 Status GXV3140 USER MANUAL SOFTWARE VERSION 1 0 0 44 Connected to the network Failed to connect to the network the icon will flicker between yellow and gray Line 1 is registered www grandstream com support grandstream com a Line 2 Status gog Line 3 Status ka Gc Call related Call Volume Ring Volume GXV3140 USER MANUAL SOFTWARE VERSION 1 0 0 44 Line 1 is not registered Line 1 is busy Line 2 is registered Line 2 is not registered Line 2 is busy Line 3 is registered Line 3 is not registered Line 3 is busy Account 1 Auto Answer Account 2 Auto Answer Account 3 Auto Answer Account 1 Call Forward Account 2 Call Forward Account 3 Call Forward andstream Innovative IP Voice amp Video The Account and line status are separate Line status will only show busy or idle If Line 1 is in a call If Line 2 is in a call If Line 3 is in a call If configured to forward calls unconditional forward forward when busy or forward on no answer Volume setting ranges from 0 9 The nine icons represent different volume levels Ring volume ranges from 0 9 www grandstream com support grandstream com Phone Status Screen Layout Icon 6g 8 G2 SBE Audio Output G he B a Applications GXV3140 USER MANUAL SOFTWARE VERSION 1 0 0 44 andstream Camera disabled Do Not Disturb DND
43. g they can choose to paste the files to the desired directory by selecting Options gt Paste STOCKS GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com m iP Voice amp Video The GXV3140 includes a Stock Market monitoring application that conveniently retrieves current information regarding the stock market Delete All Seting ST ES EEN S SE BER Show lnm ge 7 ES Se Al E ay he Ge ens ee y tUpdated at 11 32 d Add Stock Refresh Options As shown in the figure above the users can use the Add Stock option by pressing F1 This adds a new stock to the list after you enter the stock symbol Users can refresh the contents by pressing F2 for Refresh and press F3 for Options to delete or delete all stocks Also in Options gt Settings users can define the refresh interval update interval color option and enable disable images 6 CURRENCIES Users can use this feature to perform currency conversions Users must enter the currency to convert from as well as the currency to convert to Pressing F3 selects OK and starts the conversion process as shown in the figure below antas 2009 03 18 12 30 TC mns TS Se From Currency To Currency Cur Num Conversion Result GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com dstream Innovative IP Voice amp Video SETTIN
44. he same LAN segment 3 Launch the TFTP server and go to the File menu gt Configure gt Security to change the TFTP server s default setting from Receive Only to Transmit Only for the firmware upgrade 4 Start the TFTP server and configure the TFTP server in the phone s web configuration interface 5 Configure the Firmware Server Path to the IP address of the PC 6 Update the changes and reboot the GXV3140 End users can also choose to download a free HTTP server from http httpd apache org or use Microsoft IIS web server Note When the GXV3140 boots up it will send a TFTP or HTTP request to download the configuration file CfgXXXXXXXXXXXX XXXXXXXXXXXX IS the MAC address of the phone If it is anormal TFTP or HTTP upgrade the following messages TFTP Error from IP ADRESS requesting cfg000b82023dd4 File does not exist Configuration File Download can be ignored in the TFTP HTTP server log CONFIGURATION FILE DOWNLOAD Grandstream SIP Devices can be configured via the Web Interface as well as via a Configuration File through TFTP or HTTP HTTPS The Config Server Path is the TFTP or HTTP HTTPS server path for the configuration file It needs to be set to a valid URL either in FQDN or IP address format The Config Server Path can be the same or different from the Firmware Server Path A configuration parameter is associated with each particular field in the web configuration page A parameter
45. ided by the VoIP service provider normally similar to a telephone number or an actual telephone number The authenticate ID for the SIP user It can differ or be the same as the SIP user ID The password that the GXV uses to authenticate with the ITSP SIP server After it is saved this will appear as blank for security reasons The maximum length is 25 characters When this is configured the user can dial to the voicemail server using the MESSAGE button This ID is normally the feature code for Voice Mail The Caller ID that will be displayed for the account If the Video phone has an assigned PSTN number this field should be set to YES Otherwise set it to NO If YES is set a user phone parameter will be attached to the From header in the SIP request to indicate the E 164 number Account Network Settings Outbound Proxy IP address or Domain name of the Outbound Proxy or Media Gateway or Session Border Controller Used by the GXV3140 for firewall or NAT penetration in different network environments If a symmetric NAT is detected STUN will not work and ONLY an Outbound Proxy will work DNS Mode The default is set to A Record If the user wishes to locate the server by DNS SRV the user may select SRV or NATPTR SRV NAT Traversal This setting decides whether the NAT traversal mechanism is activated If it is set to Yes and STUN server is configured the GXV3140 will route according the STUN s
46. isable Call Waiting per call Dial 70 Phone Ext Number no dial tone in between 71 Enable Call Waiting per call Dial 71 Phone Ext Number no dial tone in between a2 Unconditional Call Forward Dial 72 Phone Ext Number followed by the key Wait for a dial tone and then hang up dial tone means input is successful TS Cancel Unconditional Call Forward Dial 73 and wait for a dial tone before hanging up 90 Busy Call Forward Dial 90 Phone Ext Number followed by the key Wait for a dial tone and then hang up 91 Cancel Busy Call Forward dial 91 and wait for a dial tone before hanging up 92 Delayed Call Forward Dial 92 Phone Ext Number followed by the key Wait for a dial tone and then hang up 93 Cancel Delayed Call Forward Dial 93 and wait for a dial tone before hanging up GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 38 support grandstream com stream Innovalive IP Voice amp Video GXV3140 WEB CONFIGURATION INTERFACE The GXV 3140 s embedded Web server responds to HTTP HTTPS GET POST requests Embedded HTML pages allows users to configure the IP Multimedia Phone through a Web browser such as Microsoft s IE or Mozilla Firefox Java Script must be enabled Figure 9 Web Browser Interface for GXV3140 gt GXV3140 Mozilla Firefox File Edit View History Bookmarks Tools Help Le a A vue S X A O http 192 168 40 186 YY HE Googie D 2 Most Visited Z Ge
47. itionally Forward when busy Forward on no answer and other features such as Auto Answer Call Waiting and DND Users can configure the three accounts to different call forwarding schemes To access call features select F1 for MENU and select Call Features as shown in the figure below GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com ndstream Wh P Voice amp Video innovative 2009 04 08 11 23 E Phone Book Call History Messages her ET All To _ Busy To No Answer To ni Timeout s Acct 2 All To _ Busy To No Answer To Timeout 5 Acct 3 All To WT No Answer To _ Timeout ei Other features include configuration for Auto Answer Do Not Disturb Call Waiting Call Waiting Tone and Direct IP Call as shown in the figure below GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com ndstream L 4 Mi Innovative IF Voice amp Video f z 9 Lag Vd ss be all Forward Acct Auto Answer Enable Disable Paging ntercom Acct 2 Auto Answer Enable Disable Paging ntercom Acct 3 Auto Answer S Enable Disable Paging ntercom Do Not Disturb S Enable Disable Call Waiting Enable Z Disable Call Waiting Tone 5 Enable Z Disable Direct IP Call Enable amp Disable After the settings are configured select Save to save and activate the settings WEB BROWSER
48. l followed by any length of numbers The default setting is NO Only use this if the proxy supports the 484 response The default is NO If set to YES then for Attended Transfer the Refer To header uses the transferred target s contact header information The default setting is NO If it is set to YES the GXV3140 will play a beep sound and answer the phone automatically on the speaker If set to YES the From header in the outgoing SIP messages will be set to anonymous to block the caller ID from displaying The default setting is NO The default setting is NO lf set to YES any anonymous call will be rejected with 486Busy message There are four ring tones to choose from 1 system ring tone After selecting this all calls will have the same ring tone 3 custom ring tones The phone will have different ring tones according to the caller The default setting is Standard different features can be selected depending on the user needs The default is set to YES If set to NO the call features are disabled Sets the number to forward to unconditionally Sets the number to forward to when busy Sets the number to forward to when no answer The wait time before transferring the call to another extension or to voicemail the default setting is 20 seconds Defines the time out duration on no key entry Default setting is 4 seconds Selects whether or not is used as Send GXV3140 USER MANUAL www gra
49. l on hold and users may press LINE button to switch between the lines 3 Paging Intercom After the phone beeps the call is automatically established through the speaker PBX IP PBX required CALL HOLD WAITING 1 Call Hold Press the HOLD button UU to place the call on hold 2 Call recover Press the HOLD button again to return to the call or press the Resume FUNCTION button 3 Multiple Calls Put the current call on hold press the LINE button to select another line or accept another call When the line is busy the user hears a call waiting tone notifying the user that a call is waiting CALL TRANSFER 1 Blind Transfer Press the CALL TRANSFER button to place the other party on hold The phone will display the following message Dial Number Blind OR Select Line Attended Dial the extension number and press F3 for SEND This will transfer the call to the other party immediately GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com ndstream 2 Attended Transfer Press the LINE button to select an idle line to use for attended transfer this will place the other party on hold immediately Dial the number that you wish to transfer to and after confirmation from the party press the CALL TRANSFER button The phone will display the following message Dial Number Blind OR Select Line Attended Press the LINE button and selec
50. le the icon for that line will flicker between blue and green GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com ndstream Innovative IP Voice amp Video HANDSET SPEAKER AND HEADSET MODE The GXV3140 allows users to switch from the handset to speaker or headset by pressing the Hook Flash the Headset FUNCTION button or the SPEAKER Button MAKING A CALL There are several ways to make a call 1 Enter the number e Take the handset off hook or use the speaker headset press the LINE button and select the desired account line by pressing the corresponding FUNCTION button e Adial tone is given adjust account if necessary e Enter the number e Press SEND 2 Redial When redialing the phone will use the account that was used to call the last number dialed Therefore if the last number dialed uses the third account the phone will also use the third account when redialing e When the phone is idle press the or the SEND button e When using the speaker headset handset press the SEND button 3 By Call History Enter the Menu by pressing the F1 button and then select Call history The LCD monitor will display all call history types Dialed calls Received calls and Missed calls Select the call history that you wish to view by using the up and down arrow keys and then select the corresponding FUNCTION button to dial the number or delete the record 4 B
51. ll be brought to another webpage for username password and authorization The user can choose to delete the account later if he she desires The user must register for a Last FM account or have an existing Last FM account This setting allows users to configure their account login for Last FM User Name Enter the username for Last FM account Password Enter the password for Last FM account Start Browser on Boot Start the embedded mini browser in the LCD once the phone boots up The default setting is NO Browser Homepage Sets the mini browser homepage MAINTENANCE PAGE DEFINITIONS Maintenance Network Settings Address Type This selects the type of IP address assigned DHCP PPPoE or Static IP PPPoE When PPPoE is selected the user needs to enter the following PPPoE Account ID PPPoE Password PPPoE Service Name Static IP When Static IP is selected the user needs to enter the following IP address Subnet Mask Default Gateway Preferred DNS Server and Alternate DNS GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com Preferred DNS Server Layer 3 Qos Layer 2 Qos 802 1Q VLAN Tag Layer 2 Qos 802 1p Priority Value andstream Innovative IP Voice amp Video Server This field sets the preferred DNS server for the user This field defines the layer 3 QoS parameter It is the value used for IP Precedence Diff Serv or MPLS The Default value is 0 This field contains the
52. n dialed 3 Default Outgoing x Allow any length of numbers Example of a simple dial plan used in a Home Office in the US 41900x lt 1617 gt 2 9 xxxxxx 1 2 9 xx 2 9 xxxxxx 011 2 9 x 3469 11 Explanation of example rule reading from left to right e 1900x prevents dialing any number started with 1900 e lt 161 7 gt 2 9 xxxxxx allows dialing to local area code 617 numbers by dialing 7 numbers and 1617 area code will be added automatically e 1 2 9 xx 2 9 xxxxxx allows dialing to any US Canada Number with 11 digits length e 011 2 9 x allows international calls starting with 011 e 3469 11 allow dialing special and emergency numbers 311 411 611 and 911 Note In some cases where the user wishes to dial strings such as 123 to GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com Early Dial Refer to Use Target Contact Auto Answer Send Anonymous Anonymous Call Rejection Account Ring Tone Special Feature Enable Call features Call Forward Unconditional Call Forward When Busy Call Forward When No Answer Delayed Call Forward Wait Time s No Key Entry Timeout s Use as Dial Key andstream Innovative IP Voice amp Video activate voice mail or other applications provided by their service provider the should be predefined inside the dial plan feature An example dial plan will be x which allows the user to dia
53. n in minutes The default value is 50 minutes the maximum value is 65535 minutes approximately 45 days and the minimum value is 5 minutes The wait time for registration retry if registration fails The default is set to 20 Seconds The local SIP port for sending and receiving data The default settings for Account 1 2 3 are 5060 5062 5064 Default is set to No When selected a SUBSCRIBE for Message Waiting Indication will be sent out periodically Session Expiration is the time in seconds at which the session is considered timed out if no successful session refresh transaction occurs beforehand The default value is 180 seconds The minimum session expiration in seconds The default value is 90 seconds As a Caller select UAC to use the phone as the refresher or select UAS to use the Callee or proxy server as the refresher As a Callee select UAC to use the caller or proxy server as the refresher or select UAS to use the phone as the refresher Force INVITE The Session Timer can be refreshed using the INVITE or UPDATE methods Select Yes to use the INVITE method to refresh the session timer GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com Enable 100rel Caller Request Timer Callee Request Timer Force Timer SIP Transport Symmetric RTP Support SIP Instance ID Validate Messages SIP T1 Timeout SIP T2 Interval OBP Incoming Remove from route Account Code
54. ndstream com SOFTWARE VERSION 1 0 0 44 support grandstream com andstream Innovative IP Voice amp Video DEVICE MANAGER PAGE DEFINITIONS Device Manager LCD Screen Saver Timeout This sets the lapsed idle time needed for the screen saver to appear The default m setting is 5 minutes Screen Saver Interval The screen saver is a picture slide show This defines the frequency to change s the picture on the screen for the screen saver The default setting is 10 seconds LCD Auto Power Off This defines the lapsed idle time needed for the LCD to power off automatically Time m in order to save power The default setting is 15 minutes Device Manager HeadSet Headset TX Gain dB Transmission gain It s a headset setting to control the voice intensity Headset RX Gain dB Receive gain It s a headset setting to control the voice intensity Device Manager Camera Zoom mode Select the desired camera zoom mode Tele optical digital Can adjust local video zoom either in mirror mode or during the call on the fly by pressing the Left or Right Arrow Key Exposure Select the desired Camera Exposure mode based on surroundings The default setting is set to Auto Color Mode Select the desired Camera Color Mode Color or Monochromatic The default setting is set to Color White Balance Select the desired Camera White Balance to be automatic or Fixed The default setting is set to Auto Lens Correction Correct Camera Lens nois
55. ne Stand One Headset Dongle One Quick Start Guide oa eo a e oN a SAFETY COMPLIANCES The GXV3140 phone complies with FCC CE and various safety standards The GXV power adapter is compliant with the UL standard Only use the universal power adapter provided with the GXV package The manufacturer s warranty does not cover damages to the phone caused by unsupported power adapters WARRANTY If you purchased your GXV from a reseller please contact the company where you purchased your phone for replacement repair or refund If you purchased the product directly from Grandstream contact your Grandstream Sales and Service Representative for a RMA Return Materials Authorization number before you return the product Grandstream reserves the right to remedy warranty policy without prior notification Warning Please do not use a different power adapter as this may damage your phone This type of damage is not covered by the warranty GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com ndstream Innovative IP Voice amp Video CONNECTING THE GXV3140 IP MULTIMEDIA PHONE Figure 1 Connecting GXV3140 Table 1 GXV3140 Connectors 1 SD Card Slot 2 USB Port Headset Jack RCA Video Audio Jacks RJ11 Jack PC Ethernet Port Network Ethernet Port 8 Power Jack WALL MOUNT SD Card Slot USB devices may be connected via the USB port For example you can connect a USB flash drive to save
56. ns button F3 users can Open an URL or Open URL list for other Internet Radio stations The user may also Play Stop Mute and Minimize the Internet radio The user can press F4 to Exit the Internet Radio application GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com ndstream P Voice amp Video In addition users may configure My Favorites by pressing F2 button for Control This would bring out a toolbar where users can add delete modify and navigate through the My Favorites playlist As shown in the figure below MEDIA PLAYER The GXV3140 Media Player allows users to play music files through the GXV3140 To access the Media Player select MENU gt Multimedia gt Media Player As shown in the figure below 2009 04 08 11 28 8 Ba e es Photo Viewer Photo Album Press the OK button or F1 to select the Media Player GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com Arandstream innovative IP Voice amp Video x FilleWame Ime As shown in the figure above press F1 to adjust the volume of the media player Navigate by using the Up and Down buttons Press F2 to enable the Tab option this allows the user to move the cursor between the four buttons Previous Play Stop and Next Press F3 for Options Users can perform the following operations on
57. o this is the default setting NO video is disabled Assigns the mechanism to send DTMF There are three supported modes in audio with DTMF as audio signals through RTP and through SIP INFO Sends DTMF using RFC2833 The default is 101 This products supports up to 5 different Vocoders including G 711 a u POCMU PCMA GSM G726 32k G 723 1 G 729A B and iLBC When this has been configured the system will select the preferred vocoder from the list and the same order is sent with the SDP messages The user can change the preferred vocoder priority order by toggling with the up and down buttons It is recommended to use the default setting PCMU if other www grandstream com support grandstream com Preferred Video Coder H 264Payload type H 263 Payload type SRTP Mode Silence Suppression Voice Frame per TX C iren Innovative IP Voice amp Video vocoders are chosen there could be an audio transmission error Selects the preferred video codec between H 264 H 263 or H 263 It is recommended to use H 264 Selects the dynamic H 264 codec payload type ranges from 96 127 The default setting is 99 Selects the H 263 codec payload type ranges from 96 127 The default setting is 103 Select to Enable SRTP mode The default is set to Disable This controls the G723 G729 silence suppression VAD If set to YES when no audio is detected the phone will send a small number of VAD packets instead o
58. oading from a local server please ensure that the TFTP HTTP settings are correct CALL HISTORY Users may access the call records of the phone through the Call History The Call History allows the user GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com dstream Innovative IP Voice amp Video to view and manage all calls Dialed Received and Missed Access the MENU by selecting F1 and select Call History as shown in the figure below O M 12 3 2009 04 08 11 22 8 PhoneBook Gallistan ps CallFeatures Web Browser Multimedia Office Tools Settings Personalize Select Back Press F1 to Select the Call History and you will enter a screen similar to the one below RR Ch WE WT 2009 04 08 11 238 Call Histo Dial Save Delete Exit As shown in the figure above each user can choose to Dial Save or Delete a Call Record The Dial option will allow you to perform a re dial or dial out to the number The Save option will save the number to the phone book MESSAGES The message feature is a text message feature only English is supported at the moment If two GXV3140s are registered on the same SIP server text messages can be sent received between the two parties Similarly if other IP products support this feature the text message feature can also be used to send receive messages between the device and the GXV3140 To access this feature press F1 to select GXV3140 USER MANUAL www
59. om of the page click on the Reset button for Factory reset A dialog box will pop up as shown in figure below Windows Internet Explorer Factory reset will erase all your settings and will reboot the device are you sure to continue Click on OK to restore the phone to factory settings GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com Innovative IF Voice amp Video EXPERIENCING THE GXV3140 MULTIMEDIA PHONE When the user boots the phone for the first time Account 1 will be registered to the IP Video Talk server with a provisioned extension of 810xxxx If the user has purchased two or more GXV3140 IP Multimedia phone the phones are able to establish video calls between each other and the user can immediately experience the plug and play nature of the GXV3140 If the user has only one multimedia phone the user can choose to experience the multimedia features by dialing O to establish a video call with the preset extension on the server 8100039 PCMU H 264 00 00 22 OK OF Camera Off As shown in the figure above area A shows the remote video and area B shows the local video When the system boots up for the first time the phone will establish a video call with the server preset extension 0 Users can experience a playback of video on the phone Thank you again for purchasing Grandstream IP Multimedia phone it is sure to bring convenience and color to both your business an
60. on is used as the submit select button s ka E When the phone is idle the up and down arrow can be used to increase decrease the volume Y MULTIPLE SIP ACCOUNTS AND LINES The GXV3140 supports up to 3 independent SIP accounts Each account may have separate SIP servers usernames and NAT configurations Press the LINE button to view the status of the 3 lines and press the corresponding FUNCTION button to select the account to use for dialing out When the phone is off hook press the LINE button to switch between different SIP accounts For example lets say that you configure 3 SIP accounts Account1 Account2 and Account3 The registration status of each account is displayed on the desktop If the account is registered the icon next to the account will be in yellow and purple If the account is not registered the icon next to the account will be gray with a red cross on it When all the accounts are registered press F1 to select Line 1 the user should hear a dial tone and the LCD will display Account1 Furthermore you can press F2 to select Line 2 or press F3 to select Account3 When the user presses the FUNCTION button they will hear a dial tone and can start entering the number that they wish to call Incoming calls through the three accounts will try to use the corresponding line If this line is busy the icon for the line top left hand corner will be green When a call comes in and the line is busy the next idle line will be used whi
61. oss The Default value is 128 kbps The video bit rate is adjustable based on network conditions Increasing the video bit rate may improve video quality if the bandwidth permits Otherwise the video quality will be impaired due to packet loss The Default value is 1400 range from 100 to 1400 It is recommended to use 600 800 if you have an Outbound Proxy or Media Gateway Frame or TMN8 The Default setting is Frame TMN8 amp is good for bandwidths larger than 384kbps GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com Video Frame Skipping andstream Skips bad video frames as they are received The Default setting is NO Advanced Settings Network Resources Weather Update RSS News Photo Album Last FM Browser Settings This allows the user to set their preferred location for the weather forecast City Zip Code Enter the zip code of the city the user wishes to receive weather updates Refresh Interval m Set the interval for weather updates Degree Units Lets you specify the temperature to be measured in Fahrenheit or Celsius Refresh Interval s The interval for information refreshing Update Interval m The interval for information updating RSS Feed 1 3 Enter the URL IP address of 1 3 websites that the user subscribes to This allows users to configure their account login for Flickr the online photo album service Click on ADD and the user wi
62. pitch sounds Syntax f1 val f2 val c on1 off1 on2 off2 on3 off3 Frequencies are in Hz and cadence on and off are in 10ms ON is the period of ringing On time in ms while OFF is the period of silence In order to set a continuous ring OFF should be zero Otherwise it will ring ON ms and a pause of OFF ms and then repeat the pattern Up to three cadences are supported This defines the ring cadence for the phone The default setting is c 2000 4000 Advanced Settings Time Settings NTP Server DHCP Option 42 override NTP server Time Zone Self Defined Time Zone This parameter defines the URL or IP address of the NTP Network Time Protocol server The GXV3140 phone may obtain the date and time from the server The default setting is ntp ipvideotalk com Select Yes for the user to allow DHCP Option 2 to override the NTP server if there is one on the LAN The default setting is NO This parameter controls the date time display according to the specified time zone This parameter allows the users to define their own time zone Advanced Settings Video Settings Video frame rate Video bit rate Video Packet Size Video Rate Control The Default value is 15 frames second The video frame rate is adjustable based on network conditions Increasing the frame rate will increase the amount of data significantly therefore consuming more bandwidth Lack of bandwidth will impair the video due to packet l
63. ream com EC my innovative IF Voice amp Video 2009 04 08 11 35 Name Old Password New Password Confirm Password 6 TONES This screen allows users to configure the alarm tone and the event alert tone for the GXV3140 90123 e l __ 19 56 a Alarm Tone Event Alert Tone INFO This screen displays the System Network and Account information GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com fandstream Innovative IP Voice amp Video O a123 05 07 2009 19 56 E Account 1 Number 8100174 Account 1 Status Registered Account 2 Number Account 2 Status Unregistered Account 3 Number Account 3 Status Unregistered System information such as Product Model Hardware Version Part Number System Up Time and Software Version are displayed here ER V W E WT 05 07 2009 19 56 Product Model GAV3140 Hardware Version V0 3B Part Number 96300011038 System Up Time 0 day s 3 48 58 Software Version Root 1 0 0 11 Program 1 0 0 44 Core 1 0 0 29 GUI A 1 0 0 5 Base 1 0 0 40 GUI B 1 0 0 6 DSP 1 0 1 60 Exit As shown in the figure above users can view the Network Information MAC address Address Type IP address Subnet Mask Gateway DNS Server and NAT Type GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com andstream Innovative IF Voice amp Video ED r WC H 05 07 2
64. reen displaying Calendar and Weather torecast 14 Figure 8 GXV3140 Keypad EE 17 Figure 9 Web Browser Interface for GXV3140 sse 25 TABLE OF TABLES GXV3140 USER MANUAL ET e NR E RATE Va El le E te 7 Table 2 GXV Key features at a glance see 9 Table 3 GXV3140 Hardware Specification css eee 10 Table 4 GXV3140 Technical Specifications cs eee ee ee ee e 10 Table 5 lt LOCD Icon Defino EE 14 Table 6 2 GXKV 3140 Keypad eler 17 Table 7 Call Features sese eee eee ee ee ne en ene ie ee ee nee 24 GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com ndstream Innovative IP Voice amp Video WELCOME Thank you for purchasing the Grandstream GXV3140 IP Multimedia Phone The GXV3140 is designed for the high end enterprise market and is easy to use and configure It supports a broad range of audio codecs and H 264 H 263 H 263 video codecs Based on the SIP standard it is interoperable with 3 party SIP platforms The GXV3140 takes full advantage of VoIP technology to allow plug and play communication anywhere in the world This user manual will help you to understand how to configure and manage your GXV3140 IP Multimedia phone It will also show you how to fully utilize features such as quick installation conference calling and Direct IP calling GXV3140 Overview The GXV3140 is a next generation SIP based IP Multimedia phone that supports a selection of high quality audio codecs and is compati
65. sages Call Features Web Browser Oy E Multimedia Office Tools Settings Personalize Select Back Step 2 Press Select F1 or the OK button to enter into the phone Settings menu and select Maintenance Shown in the figure below GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com ndstream Innovative IF Voice amp Video 2009 03 18 12 30 E Accounts Network Display Step 3 Press Select F1 or the OK button to access the Maintenance page In the Upgrade tab press the Down arrow twice to select the Factory Reset option Shown in the figure below e x O ga wegen n Facton Funcions Debug Reboot Factory Reset Upgrade Mode THP HITIP HTTPS CU B Ti R T A im grandstream com gs Step 4 Press the OK button the phone will display a warning message Shown in the figure below GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com ndstream innovative IF Voice amp Video a w423 MWpograde Factory Functions Debug Reboot Factory Ref Do you want to perform a factroy Upgrade reset Firmware T System Config Step 5 Press the OK button again to select OK The phone will reboot and perform a factory reset RESTORE TO FACTORY DEFAULT SETTINGS VIA THE WEB INTERFACE Step 1 Login to the system configuration page through a web browser and select Maintenance From the menu on the lef
66. t select Upgrade and Provisioning This will bring up the upgrade and provisioning page as shown in the figure below GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com Lee Innovative IF Voice amp Video gt GXV3140 Multimedia Phone Internet Explorer provided by Dell ac 0 0 E http 192 168 40 186 index htm gt x J DAEMON Search ER ES Windows Live Live Search X What s New Profile Mail Photos Calendar MSN Share A EI s g Z Signin DAEMON e O AstroBurn E Products News 29 29 Weather E 4 JS IP lookup Translate v A p m x W we de oo Sou GXV3140 Multimedia P X o EB ah Ep Page G Tools lt GXV3140 Multimedia Phone Administration Interface Feel Tips Network Settings Enjoy using GXV3140 Web Access l When mouse over a 1 Upgrade Via HTTP S item tooltips appears to help you know the items means and Capture Packet Firmware Server Path fw ipvideotalk com gs2 action Language E Config Server Path fm grandstream com gs Firmware File Prefix Firmware File Postfix Config File Prefix Config File Postfix DHCP Option 66 override server PA Yes Automatic Upgrade Fl yes Automatic Upgrade Interval 10080 7 Automatic Upgrade Rule Always Check e Authenticate Conf File El yes Factory Reset All Rights Reserved Grandstream Networks Inc 2009 Step 2 At the bott
67. t the line on hold NOTE e To transfer calls across SIP domains SIP service providers must support transfer across SIP domains Blind transfer will usually use the primary SIP profile e If the user enters the wrong number and wishes to cancel the transfer just press the CALL TRANSFER button again to cancel the transfer Or press HOLD key to hold the line and redo again 3 WAY CONFERENCE The GXV 3140 supports 3 way conferencing 1 Initiate a Conference Call Place the first call on hold by pressing the LINE button to call the second party Once you establish the call press the CONFERENCE button then select the line on hold to bring three parties together 3 Cancel Conference If after pressing the CONFERENCE button a user decides not to conference anyone press the corresponding FUNCTION key for Cancel to cancel the conference 4 End Conference There are two ways to end a conference The first way is to press HOLD this breaks the conference and places both parties on hold and the user can now speak to individual party by selecting the corresponding LINE The second way is to simply hang up and terminate the call VOICEMAIL MESSAGE WAITING INDICATION If the blue MWI LED icon is flickering on the upper right hand corner it means that a new message is waiting Press MSG Ed to retrieve the message the button needs to be configured By default pressing the MSG button will transfer
68. to the voicemail box of Line1 if the user wishes to enter the voicemail box of Line 2 or Line 3 the Line should be selected prior to pressing the MSG button The IVR prompts the user through the message retrieval process Select a particular line to see the messages for that account Note Each of the 3 lines has its own voicemail the Voicemail number for each number may be set up in the Voicemail ID configuration GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com e Aandstream MUTE 1 During a call the LCD screen will display Mute Press the corresponding FUNCTION button to mute 2 After the Mute button is pressed the LCD screen will display Unmute when this button is pressed the mute feature is cancelled GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com CALL FEATURES These are the feature codes for call features To use the code select the line you wish to use by pressing the LINE button and enter these feature codes Table 7 Call Features 30 Block Caller ID for all subsequent calls 31 Send Caller ID for all subsequent calls 50 Disable Call waiting for all subsequent calls 51 Enable Call Waiting for all subsequent calls Gr Block Caller ID per call Dial 67 Phone Ext Number no dial tone in between 82 Send Caller ID per call Dial 82 Phone Ext Number no dial tone in between 70 D
69. tting Started Latest Headlines DAEMON cx SEN DAEMON Tools Lite AstroBurn Products News 29 29 J Weather GEN a IP lookup Translate A Done ACCESSING THE WEB CONFIGURATION INTERFACE The GXV3140 Web Configuration Interface URL is htto Phone P Address where the Phone IP Address is the IP address displayed on the phone s LCD screen To access the phone s Web Configuration Menu e Connect the computer to the same network as the phone e Make sure the phone is turned on and shows its IP address on the LCD display GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com andstream Open a Web browser on your computer Enter the phone s IP address in the address bar of the browser Enter the administrator s login and password to access the Web Configuration Menu The Web enabled computer has to be connected to the same sub network as the phone This can easily be done by connecting the computer to the same hub or switch as the phone is connected to In absence of a hub switch or free ports on the hub switch please connect the computer directly to the phone using the PC port on the phone If the phone is properly connected to a working Internet connection the phone will display its IP address This address has the format xxx xxx xxx xxx where xxx stands for a number from 0 255 You will need this number to access the Web Configuration Menu e g if th
70. upport for Jitter Buffer delay and packet loss concealment to enhance audio and video quality Support for H 263 H 263 and H 264 real time video codecs CIF or QVG up to 30frames sec which ensures high quality video transmission even under low bandwidth conditions 32kbps 1Mbps 4 3 digital TFT color LCD with 480x272 resolution 45 degree rotating lens v perpendicular advanced VGA CMOS camera and sensor anti flickering of images auto focus auto exposure zoom 2x optical 2x digital PIP Picture in Picture audio mute camera block call log video phone book screensaver still picture capture store VGA visual voice _ message indicator Call Handling Features Caller ID call waiting ID call waiting flash call transfer call holding call forwarding Do Not Disturb three way conference redial automatic dialing on off hook automatic answering call records volume control voice message GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com e Aandstream ee ee ee MMMM ee mmm mmm mmm ee ee mm mmm mmm m Firmware Upgrade Configuration file authentication before accepting changes TFTP HTTP upgrade support allows users to specify different URLs for the server to download from Advanced Server DNS SRV support SIP server failure transfer message waiting indicator and Features rann GEN Security
71. user needs to enter the user name to search and press OK to confirm Press F3 to access Options shown in the figure below F mme wel 4 2009 04 06 16 12 E SEO eo Lef E P Delete N T K f M Delete Al 7 Download P Lac E T Bak Used 0 Total SO DIET search Options Exit As shown in the figure above Select New to add a new contact Select Edit to modify an existing entry The screen will display the figure below Users can add the entry to the phonebook and associate a picture taken by the screenshot feature as a thumbnail image for the contact GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com ndstream e LA Innovative IP Voice amp Video First Name Last Name Extension Phone Mobile Fax Group In Options select Delete to delete the contact select Delete All to delete all of the contacts in the phone book Select Download and the screen will display the following Download Now Phone Book Download Mode Esa ac OC Phone Book Download Server _ Replace Duplicate ltems of B On In order to complete the download of a phonebook from a server users should configure the Download mode and the URL IP address of the Download server After it is configured select the Download button next to Download now to start downloading Note If the user is downl
72. value used for layer 2 VLAN tagging The Default value is O This assigns the priority value of the Layer2 QoS packets The Default value is 0 Maintenance Web Access Access Method Port Admin Password User Password This defines the access method for web access HTTP or secure HTTPS protocol This defines the port for web access By default HTTP uses port 80 and HTTPS uses port 443 This field is for customizable web ports This defines the administrator password for web interface access Only the administrator can configure the Advanced Settings and Account x pages The password is case sensitive and the maximum password length is 25 characters This defines the user password for web interface access Maintenance Upgrade and Provisioning Upgrade Via Firmware Server Path Config Server Path Firmware File Prefix Firmware File Postfix Config File Prefix This field allows the user to choose the firmware upgrade method TFTP HTTP or HTTPS Defines the server path for the firmware server It can be different from the Configuration server which is used for provisioning This is the server path for provisioning it can be different from the firmware server This field enables your ITSP to lock firmware updates If configured only the firmware with the matching encrypted prefix will be downloaded and flashed into the phone This field enables your ITSP to lock firmware updates If configured onl
73. y Phone Book Enter the Menu by pressing F1 and then select Phone Book The LCD screen will display the saved records in the phone book Navigate to the phone book record with the arrow buttons and call the number by selecting the FUNCTION button At the same time users may browse through or delete the phone book records GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com ndstream 5 By Messages Enter the Menu by pressing F1 and then select Messages The LCD screen will display the Message Inbox Sent messages and Draft messages Select the message and press F3 for Options and then select Dial to dial out to the number 6 On hook Dialing Without lifting the handset off the hook simply dial the number and press F3 to SEND This phone will dial the number and the audio will be output via speakerphone The phone will use the primary account to dial out DURING CALLS ANSWERING CALLS 1 Single Incoming call When the phone rings you can use the headset handset or speaker to answer the call The user may also press the SPEAKER button or the corresponding FUNCTION button for Accept on the LCD screen 2 Multiple Incoming Calls Users will hear a call waiting tone while the LCD displays the number of the caller At this moment press the corresponding FUNCTION button for Accept to establish a connection with the new caller This will put the previous cal
74. y the firmware with the matching encrypted postfix will be downloaded and flashed into the phone This field enables your ITSP to lock configuration updates If configured only the configuration file with the matching encrypted prefix will be downloaded and flashed into the phone GXV3140 USER MANUAL www grandstream com SOFTWARE VERSION 1 0 0 44 support grandstream com Config File Postfix DHCP override Server Option 66 Automatic Upgrade Automatic Upgrade Interval Automatic Upgrade Rule Authenticate Conf File Factory Reset Maintenance Syslog Syslog Server Syslog Level andstream Innovative IP Voice amp Video This field enables your ITSP to lock configuration updates If configured only the configuration file with the matching encrypted postfix will be downloaded and flashed into the phone The Default setting is YES If DHCP option 66 is enabled on the LAN side the TFTP server can be redirected Please be very careful when configuring this as the redirection could break the phone if this happens during the firmware upgrade The default value is NO Choose YES to enable automatic HTTP upgrade and provisioning Defines the interval in minutes to check the HTTP TFIP server for firmware upgrades or configuration files changes Defines the rules for automatic upgrade Always Check when F W suffix prefix changes Skip the Firmware Check Authenticate configuration file before acceptance The D

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