Merchant Manual
Contents
1. Choose the type of the offer you want to create If you are an offline merchant then 4 options are available for you e Regular Cash Back offer e Regular Coupon offer e eVoucher Cash Back offer e eVoucher Coupon offer If you are an online merchant then 2 options are available for vou e Regular Coupon offer e eVoucher Coupon offer Cash back Coupon eVoucher Cash back eVoucher Coupon Regular Cash Back offer Schema Cardholder activates an offer gt Cardholder goes to the shop and makes a purchase gt he gets his discount back on his bank account later Regular Coupon offer Schema Cardholder activates an offer and gets a coupon code gt Cardholder goes to the shop and shows his coupon code in the mobile App or printed out from the Web Portal at cash desk before the purchase in case of the online shop cardholder inputs the code into the special field on the website which is meant for it gt Cashier scans a coupon code gt Cardholder receives a direct discount If you select this offer type you will have to create a list with the unique codes and upload them to the offer and to your cashier system upfront So that when the customers comes you cashier system already would contain all the codes with corresponding discount eVoucher Cash Back offer means that cardholder will have to consume his loyalty points in order to activate and use your offer After that the schema is the same as for r2. Merchant Manual How to create an offer Contents MEOT O lutino o tn 3 Ti Obr Ol Evo 4 L BC O ATOME sn E de O no 6 24 Markets MOSIE dd ne 7 2 ag a en E en ee eee 8 4 Purchase constraints cisccavvconncdensesssivecavvasnnvaduvecncnnns lovok nn or 9 5 Purchase history constraints sitesrisi asedi idon no n nail on non ovl 10 e o a oa aa cnc cases Sarre recite ceed ese secon ser E 11 jj fal s E A A EA ee er A ee eee ee ae 14 TOV Ol AC SFG WG A E E E E AEA E A ETE A EE EE E E 15 Oro E ea E E E E oi 16 Attachment 1 Code Standards description with examples 17 Attachment 2 How will the Cardholder see my offer 18 Introduction After vou have logged into the Partners Portal interface you can e create offers for the users of Spaar amp Pluk Epargnez amp Cueillez program e set up targeted campaigns the offer will be delivered to the targeted customer via different channels portal mobile App sms e mail e keep track of customer activity e manage individual shop branches e edit information about the company s profile e maintain various merchant accounts users of the Partners Portal This document describes how to create edit and place your offer 1 Offer creation In order to create an offer go to the tab Offers in the main menu and click on Create button on the right Dashboard Offers Campaign Reports Users Branches Offers G Crazy weekends Cig Om Crazy w
3. 9 Flower House Welcome fi Amore Jeans Offer detailed page scrollable 0000 ZAT 15 08 1 33 Offer details lt Flower House Flowers for St Valentine s day Offer details Coupon use by 2 28 15 00000 ZAT F 15 08 17 Z33 1 24 Offer details lt Offer details Coupon use by 2 28 15 You save 10 Nearest location 26m Flowers for St Valentine s day get 10 discount Terms and Conditions Terms The offer can be redeemed as often you like Where to get ecee0 3AT F 15 08 19 33 1 _ c d a oupon code 129822745 user 1 21
4. eekends G Perferct flowers for you Cig Om Perferct flowers for you G Perferct flowers for you LI m U D Perferct flowers for you You will see the offer creation page The page has several blocks Basic information Marketing Message Offer type Purchase constraints Purchase history constraints Redemption Branches ot JA s S US ne Profile Check out Oct 24 2014 Oct 27 2014 Oct 27 2014 mari_kurf flowerhouse be Change password Nov 30 2014 Dec 31 2014 Feb 23 2015 English Logout Flower House Withdrawn Withdrawn Placed miari kuri oflowerhouse be Change password English Logout rd Ign Dashboard Offers Campaign Reports Users Branches Profile g Create New offer Start Date End Date Jan 23 2018 Jan 23 20187 Target Media Web Smartphone Email SMS Display offer in recommendation lists 4 Chars let Preview Upload the image to this offer Image should have jpg extension aspect ratio 4 3 and min size 640 480 pixels Image is not applicable for eVoucher offers Browse Cash back foreCommerce merchants only Coupon offers are available eVoucher Purchase constraints Purchase currency Payment Methods Minimum Purchase Amount Purchase history constraints Start date Minimum purchase count Min cumulative purchase amount Redemption Savings Code Fixed amount Amount 0 00 Amount cap Maximum redemp
5. egular Cash Back offer eVoucher Coupon offer means that cardholder will have to consume his loyalty points in order to activate and use your offer After that the schema is the same as for regular Coupon offer 4 Purchase constraints Purchase constraints Purchase currency Payment Methods E Minimum purchase amount Purchase currency Payment method Minimum purchase amount EUR Credit Card EUR Select currency EUR Select Credit Card Optional Field You can specify the minimum purchase amount Cardholder will receive a redemption only if he reaches a settled minimum purchase amount 5 Purchase history constraints Optional block Purchase history constraints Start date Jan 29 201 Minimum purchase count Min cumulative purchase amount Start date Minimum purchase count Minimum cumulative purchase amount EUR The start date for the history of customer shopping Please note that the start date has to be earlier or equal to the start date of the offer availability Starting from Start date specified earlier customer should have purchased X times in my store only in this case he is eligible to use the offer Starting from Start date specified earlier customer should have purchased for X Euro in total sum of amount of all purchases only in this case he is eligible to use the offer 10 6 Redemption e Cash Back offer Redemption Type Amo
6. ion in the barcode It is also fairly compact which gives you a good data storage to size ratio ABC 234 abc 12 17 Attachment 2 How will the Cardholder see my offer e Web Portal Overview of all available offers SPAAR S vy Wishlist My Savi C Ready to sh Red ints i LUK y Savings Ready to shop cs eem poin English P 2 155 00 O Expiring soon Favorite merchants My savings Redeem points See offers See merchants Details Choose eVoucher Explore AU w Fa MONO Flower House Amore Jeans summer sale Flowers for St Valentine s day You save 10 E 11 eVoucher F2 Flower House summer sale 18 Offer detailed page Flowers for St Valentine s day 10 Offer for you Offer Details Description Flowers for St Valentine s day get 10 discount Use this Offer by Feb 28 2015 You save 10 Coupon code digfthtrb Terms Activate the offer to see the coupon code scan the coupon code In the shop before your purchase and get a direct discount The offer can be redeemed as often you like Where to get Available 1n 1 online shop flowerhouse be Available tn 15 branches 1190 Vienna AT Branch P7 Mooslackengesse 22 1190 Wenna AT kieuwFiliaali Maaskade 8 1234 Maaseik BE Get in touch website flawerhouse be 19 Activated Search Search Mobile App Overview of all available offers user scrolls down 0000 ZAT 14 55 14 02
7. lders You can select all the branches or select specific ones by clicking on the corresponding box When you filled out all the required information press Save If you do not press a Save button your offer will not be saved and you will have to fill it out once again 13 Offer editing In order to edit an offer go to the tab Offers in the main menu Here vou can see an overview of all the offers vou created You have the possibility to edit the offer in case it was not placed status Ready for placement or rejected by Spaar amp Pluk Epargnez 8 Cueillez status Rejected by clicking on the Pencil on the right Do not forget to save vour changes afterwards Oct 24 2014 Nov 30 2014 Withdrawn U Crazy weekends Crazy weekends Flowers for St Valentine s day Q Feb 1 2015 Feb 28 2015 Flowers for St Valentine s day Perferct flowers for you Og Oe Oct 27 2014 Dec 31 2014 Perferct flowers for you 14 Offer placement If you created and checked you offer you should publish it Press on pencil symbol edit on the right In the opened offer detailed page press Place Cancel Save _ Place Edit Offer Flowers for St Valentine s day a lt Title Flowers for St Valentine s day Target Media Web Smartphone JEmail C sms Display offer in recommendation lists Marketing Message Offer Title Flowers for St Valentine s day Chars kA Offer Tex
8. llowing code standards are available Choose the code standard according to the possibilities of you cashier system QR code text any text could be transferred to QR code QR code EAN 13 QR code EAN 8 Barcode EAN 13 Barcode EAN 8 Barcode 128 any text could be transferred to Barcode Detailed information about all available code standards you will find in the Attachment 1 Code Standards description Valid for fixed coupon and for unique for every customer If you selected unique for every customer you should upload the list of the unique codes The list of the codes should have csv format and contain codes each from new line EX PWBK8JH TIUGW6M 4U GFS7 Q7KUVSL 1LSL48Z 2VTGON YEZAMQ1 9QUG72U Create the file gt Press Browse and select your file with codes gt Press the Upload button e eVoucher offers Redemption Type Amount Amount cap Maximum redemption count 7 Branches Fixed amount 0 00 EUR EUR Type Fixed amount only Amount Numeric value for amount Maximum redemption Cardholder can use the offer only once count 12 Branches FT All branches of this merchant Check to select all branches E FLOWER HOUSE BRUXELLES BOULEVARD DU SOUVERAIN 240 1160 BRUXELLES BE E FLOWER HOUSE BRUGGE SIMON STEVINPLEIN 2 8000 BRUGGE BE F FLOWER HOUSE HASSELT HERKENRODESINGEL 2 3500 HASSELT BE Select the branches where your offer is available to the Cardho
9. t Get 10 Euro discount for flowers in Flower House Upload the image to this offer Image should Preview have jog extension aspect ratio 4 3 and min oo size 640 480 pixels Push notification Text Now you offer has status Ready for placement which means you offer was sent for check by Spaar amp Pluk Epargnez amp Cueillez You still can edit the offer in the status Ready for placement Offers Crazy weekends CLIQ Oe Oct 24 2014 Nov 30 2014 Withdrawn Crazy weekends Flowers for St Valentine s day Cd B Feb 1 2015 Feb 28 2015 Ready for placement Flowers for St Valentine s day G Perferct flowers for you CI g g za Oct 27 2014 Dec 31 2014 Withdrawn Perferct flowers for you Gl Perferct flowers for you CI g g a Oct 27 2014 Feb 23 2015 Placed Perferci flowers for you 15 Offer Statuses Created Ready for placement Placed Rejected Withdrawn Expired Your offer is created and vou can edit it You have placed you offer and the offer is being checked by Spaar amp Pluk Epargnez amp Cueillez Spaar amp Pluk Epargnez amp Cueillez has approved your offer and it is visible for the cardholders on the Web portal and in the Mobile App Spaar amp Pluk Epargnez amp Cueillez rejected your offer Edit it and place once again Your offer is withdrawn from Web portal and in the Mobile App and is not visible to the customers Even to those who have activated it Validity period of vo
10. tension aspect ratio 4 3 and min size 640 480 pixels Image is not applicable for eVoucher offers Browse Language Offer Title You can create an offer in Dutch or French or both so that the Cardholder will see your offer depending on his selected language For each language you can upload an own image if the image you selected contains text in Dutch French You can also upload one image for both languages if the image does not contain text This offer is visible by Cardholders and will appear as a title on the Offer Text Web portal and in the Mobile App Should not be very long Write a description of your offer Push notification Text Write a text for the Push notification Browse the image Applicable only for channel Smartphone Mobile App If you set up a campaign for this channel all the cardholders which you target will receive the push notification on their mobile device Text should contain up to 50 characters including spaces and punctuation marks Upload the image to your offer it will illustrate your offer on the Web Portal and in the Mobile App In order it is displayed without contortion it should have jpg extension aspect ratio 4 3 and size 640 480 pixels Image is not applicable for eVoucher offers All eVoucher offers have a standard layout 3 Offer type Offer type Cash back for eCommerce merchants only Coupon offers are available Coupon m eVoucher
11. tion count Branches All branches of this merchant Uncheck to select single branches Cancel Save 1 Basic Information Title Title Start Date End Date Target Media Display offer in recommendation lists Start Date End Date Jan 23 201 Target Media W Web Smartphone Email SMS W Display offer in recommendation lists Enter the internal name of the offer Cardholders will not see this title You can enter the name which will help you to orientate yourself better in the plenty of the offers in future Apart from the name itself the title can contain for example dates of offer validity Set the timeline for your offer Select the target channel for your offer by clicking on the boxes Your offer will be delivered to the cardholders via selected channel after you run a campaign Check this box if you want your offer to be seen by all users of the Platform in the mobile App and on the Web Portal If you want to target your offer to specific group of the customers the box should be unchecked In this case after offer creation you should run the campaign for this specific group of the customers 2 Marketing Message Marketing Message Nederlands x Fran ais x Offer Title Flowers for St Valentine s day Offer Text Only in February you can get 20 discount for any flowers in Flower House Push notification Text Upload the image to this offer Image should have jpg ex
12. unt Amount cap Maximum redemption count Type Amount Amount Cap Maximum redemption count e Coupon offer Redemption Type Amount Amount cap Maximum redemption count Coupon code Code type Code standard Coupon code Type Amount Benefit Amount Cap Maximum redemption count Fixed amount 0 00 EUR EUR Fixed amount or Percentage Numeric value for amount or percentage Optional field available only for percentage saving code the maximum amount of money that the Cardholder can get with this offer Optional field Cardholder can use the offer maximum X times Fixed amount ki 0 00 EUR EUR Fixed coupon code Y QR code text Fixed amount Percentage Custom Custom means you can give some presents for the Purchase free pizza welcome drink jeans If you select this type of redemption you should specify which benefit the Cardholder will get in the field Benefit Numeric value amount or Percentage Benefit Optional field available only for percentage saving code the maximum amount of money that the Cardholder can get with this offer Optional field Cardholder can use the offer maximum X times 11 Code type Code standard Coupon Code fixed coupon code code is common for all the Cardholders unique for every customer each Cardholder who activates the offer will get his unigue coupon code unique for customer with authorization The fo
13. ur offer is expired 16 Attachment 1 Code Standards description with examples QR Code is the trademark for a type of matrix barcode or two dimensional barcode e QR code text any text can be encoded into the OR code Code type Fixed coupon code Code standard QR code text Coupon code 12345 JABC def e QR code EAN 13 and OR code EAN 8 are 13 digit 12 data and 1 check and 8 7 data and 1 check digit barcoding standards with checking digit which are generated according to specified rules Because OR Code reguires camera based scanners it is currently restricted for use with applications that will involve imaging scanners within mobile devices and not for Point Of Sale POS processing e Barcodes EAN 13 and EAN 8 EAN 13 and EAN 8 barcodes are 13 digit 12 data and 1 check and 8 7 data and 1 check digit barcoding standards with checking digit which are generated according to specified rules EAN 13 and EAN 8 are the most freguently used barcodes They are found on each consumer product for example on groceries DVDs clothing etc that are being scanned at a POS Point of Sale 9 Il Ml 80201 379624 e Barcode 128 Code 128 barcodes are very high density 1D codes which can utilize any character in the ASCII 128 character set That includes all digits character and punctuation marks This broad range of characters that you can use makes it very powerful as it enables you to store diversified informat
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