Blue Stakes Ocars Pro Remote Access Ticket Entry (RTE) User`s
Contents
1. In the top right hand corner of the window there are 3 small buttons Click on the one that looks like a box in between the and the X This will maximize the window to the size of the screen You can also double click anywhere on the Title Bar of the window This is at the very top of the window where the title of the window or program is On most computers this part is blue F11 Key This automatically maximizes the window screen and allows more information to be displayed on the monitor at one time If you press the F11 key again it will take you back to normal view Resizing the windows inside the program Some of the windows under the ticket report screens inside the program can be resized Move the mouse to the area between the two sections so the mouse changes into a double sided arrow Click and drag the window to the size that you want 23 Quick Reference Do s and Don ts 2 notices You will want to second notice a ticket when the legal date and time has passed and there are no utility markings or if the markings are incomplete Be sure to state which utilities have marked and 1f you have crews on site ready to dig or when they will begin digging Please also list a field contact for the locators to contact to clear the area or for questions Don t e Send a second notice because the marks were destroyed due to weather or excavation e Change or add any staking instructions Retransmits RXMT Retransmit a request when2. and ending at an intersection Enter the address into the addressing fields In the Locate field enter Continue staking north south east or west to the north south east or west edge of ending street If you enter additional information such as this you will need to leave the side of street and lot side fields blank and put it in the locate field State UT Count y WASATCH Place HEBER E Address from e40 to Intersection E 3 SLEGEL cer a 7 COSS eaa and Crass at p and Crass A oubdiw oe Hide of At Hi wide of Lot Dig in Road IN Sie Soe Qi a Street Cross Street Location CONT STEG SOUTH FOR APRE 300 FT TO THE NORTH EDGE OF 940 5 STEG THE FRONT OF THE LTS ON THE WEST SIDE OF THE ED Note You should always spell out the direction while giving instructions When you are putting in a directional prefix or suffix then you should abbreviate it 17 Excavation bound by 4 roads Choose an intersection or single address to enter into the addressing fields Then go down to the locate field and list all four boundaries Also when you take perimeters leave the street side and lot side blank When you state the perimeters then specify what you want them to mark within the perimeters Remember When giving boundaries for an area to be marked it must be entirely vacant Note Do not state to mark the entire subdivision unless it is an entirely vacant lot Be sure to grid the request according to the boun
3. or just by the grids no address or place However you will always need the county listed for each search Member This allows you to search for any tickets that have a particular member code that was notified Enter the date range and then click the Go Mbr button It will list all the tickets that had that particular member code entered within the specified date range 22 Short Cut Keys and Helps Alt Tab Use this to switch between open programs Holding the alt key down and hitting the tab key will show you a list of all the programs that are currently open on your computer It will allow you to go to another open program by hitting the tab key until the box selects the program you want If you do not have more than one program open this will do nothing You can use this to switch between the ticket entry screen and the map screen as well as between all your other office programs Using Auto Complete in Internet Explorer This allows you to recall information in a certain field in which you have previously submitted information Set Up In Internet Explorer click Tools and select Internet Options Under the Content Tab click on the AutoComplete Button Make sure there is a check next to Forms If you want to delete all the existing data click on the Clear Forms button In the ticket entry screen There are 2 ways to access the information that is stored in the fields 1 Hut the Down Arrow key This will bring up the list of all the pr
4. the marks have been destroyed due to excavation or weather You can also retransmit a request to clarify the staking instructions Remember by law the utilities have 2 working days to get the lines remarked Don t e Change or add any staking instructions Cancel Cancel a ticket when it has the incorrect address or if it was gridded incorrectly You can also cancel a ticket if you no longer need to dig at that address Try to cancel the ticket within the two working days that it is supposed to be marked by Don t e Cancel the wrong ticket Once a ticket is cancelled you are no longer covered to dig in that area and you can not make any changes to that particular ticket This action cannot be undone 24
5. Blue Stakes Ocars Pro Remote Access Ticket Entry RTE IT S FREE amp IT S TRE siii 1 800 662 4111 208 2100 SALT LAKE METRO 205 WEST 700 SOUTH SUITE 101 SALT LAKE CITY UTAH 84101 User s Manual Blue Stakes Ocars Pro Remote Access Ticket Entry Revised January 19 2004 Welcome to the Blue Stakes Ocars Pro Remote Access Ticket Entry RTE manual This way of ticket entry was designed to help contractors enter their own utility location requests This document will serve as an instructional manual and reference guide It will give step by step information on how to use the RTE screen as well as what information 1s required to process each locate request RTE is designed to be user friendly One particularly helpful feature is the data entry prompts When your cursor is sitting in any field on the ticket you can look up at the top or bottom of the screen and see a brief description of the information that should be entered into that field The only requirements needed in order to use this system are a connection to the Internet the faster the better of course and Internet Explorer 5 5 Service Pack 2 SP2 or Internet Explorer 6 0 Service Pack I SP1 or later You can download the latest version of Internet Explorer free from Microsoft if you don t have it Screen size 1024 x 768 is recommended in order to see the screen in its entirety Remote Access Ticket Entry RTE Table of Contents I Getting starte
6. CITY PROMONTORY WAY SANDY PROMONTORY WAY MIDVALE There are also buttons and additional fields on the right side of the map Here is a list of fields and buttons with a description of their functions State UT County SALTLAKE o Place SANDY Address 1080 Street E PROMONTORY WAY Cross P end p ooo Lat ing s omcrid ss Goto Grid PROMONTORY OR SALT LAKE CITT PROMONTORY Way SANDY PROMONTORY Way MIDVALE j4050B111516 4035668111510 40U36C111510 40360111516 ReDraw Sel Grd Off BullsEye On Near On Small Map Show Grids 40 611528 111 854907 Current Grid 4036B11151 Lookup When you first get into the map you will have a blank screen Click Lookup and it will search the map for the address You will get a black box that says Retrieving QuickMap Once it finds the address it will be displayed in the center of the map with the street highlighted in red Land Mark This is where you can type in the name of a city or a landmark for the map to search Examples of landmarks might be Sandy Temple Square Sandy Post Office Liberty Park etc You will also notice a lot of points listed in red This makes the map hard to read so you can clear the points by clicking the redraw button at the bottom of the screen Find Once you have typed the city or landmark you wish to locate click on the Find button If you type a city in this field it will take you to whatever is listed
7. ation and the grids chosen are entered properly and are correct Blue Stakes assumes no responsibility for the information entered The company doing the direct input agrees to hold Blue Stakes harmless from and against any and all claims or damages arising out of information entered by the user of this application Blue Stakes reserves the right to allow and or disallow users at its own discretion I as a Remote Ticket Entry participant hereby accept and agree to adhere to the Remote Ticket Entry rules and regulations as outlined above After clicking Agree you will have access to the Remote Access Ticket Entry screen There are multiple buttons across the top of this screen that you can choose from You will need to choose from one of the buttons below before entering your information Note Instructions on how to enter these different types of tickets will be described in the Types of Tickets section Ing Inquiry Allows you to look at an existing ticket Enter the seven digit number into the white box and then click on Query The ticket will be displayed in the gray box under the toolbar New Allows you to create a new ticket Test Allows you to enter test tickets that will not be sent to the member utilities This is for practicing purposes only The functions of a test ticket are identical to that of a new ticket Cancel Use this to cancel an existing ticket Reasons for canceling a ticket might be that the addr
8. d pg 4 A Connecting to the Sil ascradancaacasericcanaecaseradas 4 B RTE Menu Options ccc cece cece ee eee ees 4 I Remote Access ticket entry pg 5 A Buttons and functions 0c cece cece cece ee eens 5 B ISPS Ol MCKCUS rst sind tcnss tion evenecseinedeteneees 6 C Explanations of MeldS oc iwnaatstcaedereceteaeaseieeanes 8 D Required TGldS s s cchvccsssun scabicawsedeeeaeeeaieesses 11 Ee Mappe irae E EE 12 HI Addresses pg 16 A Single address entry ceeee cece i i 16 B Multiple property address cc cece eee e eee 16 7x IALEESCCHOM CNURY EE T EE 16 D Street 10 street CHIT i yaicereacavioanediescuniendas senses 1 E Begin at address end at intersection 17 F Excavation bound by four roads 006 18 G Highway and milepost marker 08 19 H Directions from nearest address 604 20 IV Ticket Search pg 21 Ar MACRO acces cht es Ce Sees dS ets ae SBE ek e 21 Be AD ANG ets atanee gamut iment aiceusanoeases OE a 21 Co OP AOR ar aa A EA 21 D L ONTI OR ena E LE AAE E ERES 22 ee WO IN eee A A E OE AE 2 Tse LOCI Oae e A ER 22 ERE a o e E EEN E E T EN E EEN 22 V Helpful Information pg 23 A Shortcut keys and help ccccc cee eeees 23 B Quick reference Do s and don ts 8 24 Connecting to the site In order to enter utility locate requests yo
9. dary information State UT E county SALT LAKE Place SALT LAKE CITY Address from to Intersection Only g arree SOO E 7 SC heer Coord GLOSS Street E S00 5 p Poo a and Cross at 4 and Cross Coord Subdiv LIBERTY FARE Lot Sidera ot O mide of Lot Dig in Road g Sve Side of St Location DIG SITE FPERIMETERS FROM SOO E To 00 E AND FROM gga S TO 1300 5 SIK THIS ENTIRE FARE Note Every time you take boundaries you must grid the ticket according to the perimeters If you grid according to the address in the address field you may not have enough grids to notify the correct utility members for the entire dig site Only the information in the addressing field is taken into account when an area on the map is selected by the system 18 Highway and Milepost marker Enter the highway in the street field and then re enter the highway and milepost marker in the locate field for clarification State UI county SEVIER Place JRICHFIELD Address from to Intersection Only IN Se beet HWY 16 2 street Coord 7 Cross Coord and Cross at 7 and Cross Coord oubdiw Lot Hide of At Hi aide of pare Dig in p sye Side of se LUNG Cross Street Locs doz ON HWY 16 AT MILEPOST MARKER 21 PLS STEK 30 FT INTO THE FRONT OF THE LT ON THE EAST SIDE OF THE RD AND LONG SIDE ZING HUY 16 Freeway exit numbers are milepost markers They go right along with milepost marker numbers so you would enter a freeway and e
10. e a box labeled Reason for 2 Notice Make sure you enter WHICH UTILITY COMPANIES HAVE NOT MARKED WHEN YOU WILL BEGIN DIGGING PLS STK ASAP OR CALL TO CLEAR THE AREA Note Please be specific about which company or which type of underground lines have not been marked This is what it should look like Reason for end Notice Gas AND PHONE HAVE NOT MAREED CREWS ON SITE READY TO DIG NOW PLS STE ASAP OR CALL TO CLEAR THE AREA Once it has been submitted it will automatically put a note that says 2 NOTICE PER your name and then your comments Remember the asterisk before you start typing Remote Access Ticket Entry Fields Following 1s a list of every field in the Ticket Entry screen There is a brief explanation of each field for quick reference Also remember when your cursor is in each field you can also look at the top or bottom of the screen and find what is required for that field Field Contact A field contact is someone that can be contacted with any questions the locators may have regarding the location of the ticket Contact Phone A phone number for the field contact the extension is optional E mail address Some utilities respond by e mail so if you would like to receive information via e mail please complete this field Work Type What type of work is being done Never use a synonym for digging as a valid work type Things such as excavation trenching and boring only tell us that they are d
11. elds are indicated with and asterisk in the previous section Here is a list of them for quick reference Caller Phone Field Contact Contact Phone Work Type County and Place Street Digging in Road Side of Lot You can not submit a request without the appropriate information in these fields Although the Side of Lot field is not a required field it is extremely important to have this filled out This is telling the locators where you plan on digging so they can mark their utility lines in that area If the selections do not explain clearly the portion of the lot to be marked you can leave it blank but you must enter specific staking instructions in the Locate field 11 Mapping Instructions After completing the ticket before you can submit the request you will need to click on the Go Map button at the top or bottom of your screen The information entered into the address fields will be entered into the map In order for the map to begin searching for the address you will want to click on the Lookup button on the right side of the screen The map will begin to look for the address If the address is found the map will display the street with the section of the street the address falls on highlighted in red The portion that the address falls on will be highlighted in pink Note You will want to make sure the address was found in the correct city and that it is the correct street as the system sometimes selects th
12. ell It will redraw the screen and will not have any highlights bullseyes or points Note If you move around using the bars around the map or if you zoom in and out any highlights bullseyes or points will also be cleared off the map Sel Grd On In order for you to select grids you will need to make sure this button is depressed so it looks like it does in the picture Notice once it is depressed it will say Sel Grd Off if you click on the button again you will turn the ability to select the grids off Once you have the select grids button turned on you will then place your cursor over the address and then left click This will then select the grid and you will see a red box with the grid number in the top corner of the grid BullsEye On Clicking on this button will allow you to draw a bullseye Once you have clicked this button it will be depressed and say BullsEye Off Place the cursor over the area you would like to draw the bullseye and then left click This will draw multiple circles around the point that was clicked on Each circle corresponds to a radius of 100 ft from the center of the circle 14 Near On This allows you to see the name of a street that may not have a name listed Click on this button and then it will be depressed and say Near Off Place the cursor over the unlabeled street and then left click This will then display the name of the street in black with the house building coordinates that may fall along that
13. em incorrectly Also be careful for portion of the street highlighted in pink is not always correct either If the address can not automatically be located the map will automatically go to a county view If the road is misspelled or if the map finds a road that sounds the same then it will highlight that road and take you to where that road is located A reason for this may be that the street suffix is incorrect Ex Huntington Dr is not found but it does find Huntington Rd If the map doesn t find the address street right off you will need to type the name of the city in the LandMark field and click on the Find button under the LandMark field This will then take you to the first point listed in the database You can select the most appropriate place from the list Use the purple bars around the map to get to your destination The bar across the top of the map goes north the bar on the right side goes east the bar on the bottom goes south and the bar on the left side goes west The numbers on the bottom of the map are the zoom levels 0 being the closest and 5 being the furthest 6 is for a county view and 7 is for a state view State uT County SALT LAKE j J pif bay y E7380 Place SANDY i P i e A iy ati 7 ie P3 Carmel Dp i f SPS AS _ zi ddress 1080 Con is D gt RA f V7 ir 4 2 as ae ae K i i We Street E PROMONTORY WAY a ap T 3 St co _Evsos E76703 PROMONTORY DR SALT LAKE
14. ess county or place was entered incorrectly or that you will not be doing the work at that address Update Allows you to update an existing ticket giving you another 2 weeks to dig RXMT Retransmit Use this to clarify information on an existing request You may also use this to ask for the lot to be re marked if the lines have been destroyed 2 Notice Use this to re notify the utilities letting them know that the requested area has not been marked yet and their staking time has expired Reset Clears the screen of all information entered in all fields of the ticket Exit Exits you out of Web TE Types of Tickets There are several different types of tickets that can be done using the buttons at the top of the screen as described above Below are descriptions of different types of tickets and how to use the buttons as well as what information is needed for those types of tickets Cancel If the county city address or staking instructions you entered is incorrect and the ticket has already been sent through you will need to do a new ticket with the correct address Write the new ticket number down and then cancel the first ticket Do this by clicking on the cancel button at the top of the screen enter the old ticket number in the white box and then click Query This will then pull up the ticket and ask Is the ticket you want to cancel Look at the address make sure it is the right ticket and if it is click the
15. evious information that you ve submitted in that field 2 Start typing If what you type matches anything that is stored it will list all of the matches Keep typing if you want to narrow the list down If there are no entries that match what you want just ignore the drop down box Once you ve highlighted or selected the data that you want using the arrow keys hit the Tab or Enter key to move to the next field Back Button If you want to go to the previous page view hit the Back button on your Internet Browser program Internet Explorer Backspace Key When in the map screen if you want to go to the previous view hit the Backspace key on the keyboard This acts like the Back button in your Internet Explorer program This can be very helpful for you to get back to where you were if you make a mistake and go to the wrong area Readjusting the display properties Right click on a blank part of the desktop and select Properties Go to the Settings Tab In the Screen Area section select the amount of pixels you want The higher the number the more you can see on the screen at one time We suggest 1024 by 764 pixels in order to view the entire TE screen without scrolling from side to side You can change it back and forth from your normal settings if you need want to You can also click on a box that allows you to have the desktop settings show up in your system tray which makes it quick and easy to change these settings Maximizing the screen
16. first in the database with that name Make sure you look in the Street Landmark box and select the point that best fits your address Lat amp Lng These fields are used for latitude and longitude points If you have this information it may help to grid the area easier However this can not be used as the only form of an address while processing utility locate requests Example DDMMSS or DD DDDDDD always remember the sign in front of the longitude Point Once you have entered the Lat amp Lng click on the Point button and it will search for that latitude and longitude point Once it finds the point it will put a big red dot at that lat Ing point and place it in the center of the map Note This will not be saved to ticket entry If the map can not find the point the screen will flash and redraw the screen however it will be in the same location you were last You will also get an error message written in red at the bottom of the screen It will say something like the lat Ing point not found in any county 13 OMGrid If you have the specific grid number for where the address is located you can enter it in this field Grid numbers look like this 4036C11151C enter it in this fashion Goto Grid Once you have entered the grid number click on the Goto Grid button and it will take you to that specific grid It will also put a big red dot at that point and place it in the center of the map Note If the grid number is ente
17. ication Center Inc will notify all of its member utilities who have underground facilities at your excavation site At the bottom of your completed ticket you will see a list of member utilities that will be notified Utilities that are not members of Blue Stakes or not signed up to receive notification in the area will not appear in this list and will not be notified through this system If you are aware of any additional utilities in the area of excavation you should contact them directly to have them mark their utility lines as well The Blue Stakes system will accept New normal ticket requests that give at least a 2 working day notice New Emergency and Meet requests must still be called in to the Center at this time Each new request must contain all the required information and be gridded After the ticket is released you will receive a confirmation number which will be proof of the transmission Do not assume that the request has been sent through until you receive this confirmation number The system will also accept Cancel Update Retransmit and 2nd Notice requests for existing tickets You will not be able to change any of the information from the previous ticket If changes are necessary to the previous ticket you must submit a New normal request with the changes needed You will have to specify the reason for a Cancel Retransmit or 2nd Notice request The company doing the direct input assumes total responsibility that the excavation inform
18. igging they do not tell us why Please be specific with work type descriptions this way the utility companies know specifically what you will be digging for as required by law Here are some examples General Specific Instl footings Instl footings for a block wall Instl utilities Instl swr wtr and pwr service lines Instl phone Instl phone service line drop Done For Enter whom the work will be done for in this field You can leave this blank however it 1s extremely helpful in rural areas Maximum Depth What is the maximum depth you will be digging to Although this 1s not a required field the utilities have asked us to get this information to help them determine which requests need special attention Please be sure to include the type of measurement 1 e FT IN etc Note Our system does not recognize for feet or for inches Boring Will you be using any horizontal boring equipment Answer simply Y N or U yes no or unspecified If you leave this field blank and submit the request a U will automatically be filled in RR Is there a railroad within 4 of a mile of the dig site Simply put Y N or U ves no or unspecified If you leave this field blank and submit the request a U will automatically be filled in Exp Blasting Will there be any explosives or blasting Simply enter Y or N yes or no If you leave this field blank and submit the reque
19. is will pull up the ticket then click on the New button and it will ask if you want to clear the ticket Click on the No button and then enter through everything and make sure you map the ticket again and then release the ticket RXMT If the marks have been destroyed you will want to retransmit the request asking for the utilities to come out and remark the area Note they will have another two days to get it marked and it will not extend the original legal date or time You can also retransmit a request to add additional information or to clarify existing instructions Staking instructions cannot be expanded to include a larger area Click on the RXMT button and type in the ticket number and then click Query It will pull up the ticket scroll down toward the middle of the screen and there will be a white box labeled Reason for Retransmit Make sure you put REASON FOR RETRANSMIT te Marks destroyed please re mark This is what it should look like Reason Tor Retransmit MARES DESTROYED DUE TO WEATHER PLEASE RETURN AND RE STAKE ASAP It will automatically put a note that reads RXMT PER your name and then your remarks Note remember the asterisk before you start typing 2 Notice Send a second notice to utilities letting them know their staking time has expired and the area is not marked yet Click on the 2 Notice button type in the ticket number and then scroll down toward the middle of the screen and there will b
20. ll of the tickets that were entered by that operator within that date range Z Contractor This is helpful when you need the ticket number but don t know who called in the request in your company Enter the date range you wish to search and then enter your company s name Click on the Go Cnt button and it will list all of the tickets that were entered by your company within that date range Phone Search for tickets that were entered with your same phone number Enter the date range you want to search Click on the Go Ph button and it will list all of the tickets entered with your same phone number Location Search for tickets by the location First enter the date range you are concerned about and then enter the county and place Then in the street field enter the street that the dig site is on For example if the address you are looking for is 205 W 700 S you will enter 700 S in the street field Note this field 1s very picky so if you are not sure how the street name 1s spelled then enter the first few letters of the street name and then click the Go Loc button It will list all the tickets that have those letters in their street name The Grid field is for specific grid numbers You do not need these to complete this search sometimes it makes it more difficult to search for the address You can also search for tickets without the place listed searching for just the address You can also search by place without the address
21. mail address utilities may contact you to clear the area through email please make sure this is correct Best Time What is the best time frame for the utilities to contact you with any questions Comments Not used Note If you change any information you must log out and back in again for those changes to take affect e QuickMap This will take you into the map It is used for a quick look up of an address Please note This map is used for quick reference only it is not used for ticket generation this is done through the Ticket Entry link e Tickets This also gives you two sub menus Entry and Search e Entry This is where you will enter your own locate requests It allows you to submit new tickets It also allows you to retransmit update cancel and 2 notice existing tickets You can also inquire about previous tickets or practice with test tickets Emergency and meet requests will still need to be called into the Blue Stakes center e Search Allows you to search through tickets that have been entered by your company only See the Ticket Search section below BYE OFF This will log you out Please click on this to log yourself out of our system before going to a different web site or closing down your browser window Buttons and Functions From the main menu you will click on the Tickets link and then the Entry sub menu link You will then be shown a disclaimer that reads Blue Stakes of Utah Utility Notif
22. ot enter front or rear for lot side because there are two frontages and no clear rear of the lot In the remarks field you will need to state please stk both frontages or you can specify which frontage or which side is the rear N S E or W Dig in Road Enter simply Y or N If you are doing digging in any part of any road then this must contain a Y Service side of street If you say no to road excavation leave this field blank If you say yes to road excavation enter short half way across the road long all the way across the street curb to curb entire intersection a particular half of the intersection or one quarter of the intersection This field functions with a drop down box If there is more than one road that fronts the dig site specify in the locate field which road s they need to mark into If the selections do not explain clearly what the road excavation area will be then select SEE LOCATE FIELD Then in the locate field enter the specific staking instructions that pertain to the road Locate Enter information that pertains directly to the physical marking of the dig site such as address clarification and dig site descriptions Specific staking instructions like stk a 10 ft radius around the existing power pole on the east side of the property or stake from the edge of the road going west for 10 ft into the front of the property go here also If you have any n
23. otes pertaining to the marking of the dig site such as PLEASE USE PAINT amp FLAGS AREA HAS BEEN PRE MARKED W WHITE PAINT and DIGGING IN THE ROAD ONLY will also be written in this field Remember to also spell out directions whenever using them i e type north not just N Remarks Enter information that does not directly pertain to the physical marking of the request Things such as directions to a dig site the description of a house like this is a pink house on a acre of ground You can also note in this field that the address is in a culdesac or the coordinate for Jones St is an aprx Remember to spell out directions whenever using them i e type north not just N Grids After all other information is completed click on the Go Map button This will take you into the map where you will select the grids Mapping Each request you take will have to be located on our mapping system Utility notification is based on a combination of place default and latitude and longitude grids To insure proper utility notification you will have to choose the appropriate grids to cover the excavation area Choosing the correct grids is extremely important If the wrong grids are selected the request will not be sent to the proper utilities and not all of the lines will be marked See further instructions about mapping amp grid selection in the mapping instructions section below 10 Required Fields The required fi
24. ou must always have the street coordinate for a request in Salt Lake County Although it is not required in any other county a street coordinate is extremely helpful in the location of the address on the map Cross Street and 2 Cross St These fields are for the entry of cross streets We use the Cross street field for the entry of an intersection request or for the beginning street in an address range request using only streets The 2 cross street field is used for entering the ending street For example we are on A street going from B street to C street Intersection Only field Is the dig site in the intersection only Simply answer Y or N yes or no Subdivision name and lot number Enter the name of the subdivision including any plat or phase numbers You can also enter a building name here if you desire In the lot number field you can enter the lot number building number or unit space numbers Side of Street Enter what side of the street the lot is on You can enter N S E W or NW NE SW SE if it is a corner lot If you enter a combination of directions and the lot is not on a corner you must specify in the remarks field otherwise You may also enter B for both sides of the street Side of Lot What part of the property will they be digging on Choose your entry from FRONT REAR N S E W ENTIRE PARKSTRIP or any combination of directions i e F and E or N and W If the lot is on a corner you can n
25. red incorrectly it will also flash the screen and redraw the map to the same location you were just in You will also get an error message at the bottom of the screen that says something like the lat Ing point not found in any county Street LandMark Box This box is located under the Goto Grid button This box lists any additional roads the map may have found while searching for the address You can select from these roads if the map took you to the wrong road However it is not always correct When you select that road it will erase the address out of the addressing fields and then change the name of the street and city to the one that was listed in this box It will also list any landmark it may have found if you had entered something in the LandMark field In the picture you will notice it listed all other streets in Salt Lake County that had Promontory in the name of the street If you typed in a city it would have listed any other point that had that particular city s name in it Be careful if you select streets from this box Grids Box Once you have selected some grids it will list them in this box You will notice in the picture that four grids have been selected ReDraw If you have drawn a bullseye or found the name of a close by street and you want to clear the map of all objects click on the Redraw button Also when you select a point from the LandMark box it will label all other points so this will clear all those points as w
26. reen Note Since the Ticket Entry screen and the map screen are opened in two completely separate windows it is not always necessary to close the map screen The only data transferred from the map to ticket entry is the address info and the only data transferred from the map to ticket entry are the grids So if you have multiple locations in the same area you can keep the map open from the previous ticket and just make sure the grids still correspond to the new location and then save those grids to the new ticket by selecting the Save Grids button 15 Single Property Address In the Address From field enter the address coordinate building or house number and leave the To field blank In the Street field enter the address directional prefix and then the street name If you can get a coordinate for the street enter it in the Coordinate field following the street field Reminder Street coordinates are required in Salt Lake County State UT Count y DAVIS Elace BOUNTIFUL Address from a Intersection Only i to Street E NORTH CANYON RD 2 Street Coord 2850 Multiple Property Address In the Address From field enter the beginning address coordinate building or house number then in the To field enter the ending address coordinate building or house number In the Street field enter the address directional prefix and the street name When taking a range of addresses only house or building addresses can go into the add
27. ress fields Do not put street ranges in this field Note The smaller of the two coordinates must be used as the beginning address and the larger of the two coordinates must be used as the ending coordinate Otherwise you will get an message saying the street from address can not be greater than the street to address Example from 943 to 967 not from 967 to 943 State UT County WASHINGTON Place ET GEORGE Address from 443 to 967 Intersection Only N SET les fE TABERNACLE T g Street Coord fo MS Intersection Entry In the Street field enter the first street name In the Cross Street field enter the other street name Note If the dig is at this intersection you must put a Y in the Intersection Only field State LIT ba County SALT LAKE Place SANDY Address ror ta Intersection Only i treet E roll S 7 Street Coord Cross Street IS 1300E El Cross Coord 16 Street to street entry First enter the street you are digging along in the street field then enter the street you are beginning at in the cross street field and last enter the street you are ending at in the 2 cross street field Be sure to enter the directional prefixes before the street names this will help with mapping State UT county SALT LAKE Place SALT LAKE CITY Address from Intersection Only g eae Street lw 7008 p Street Coord Cross Street JS 200 W Cross dened and Cross St JS 300 W p 2nd Cross nee Beginning at an address
28. search for seven days at a time However you can search as far back as 120 days if it is more than that the ticket has already been archived and will not be able to be retrieved without calling into the Blue Stakes center The information entered must be exactly how it appears on the ticket You will also notice that in each search function there are two options on how the tickets are displayed in a list or by a full view The default is to list the tickets you can display the tickets by clicking on the Display option This will show a full view of each ticket This is good to use if you are printing all of the tickets that were done over a period of time All you have to do is right click and then select print This will print all of the tickets at once where if you were to print them from the list you would have to open each ticket and print them all individually It will also list the member descriptions at the bottom of each ticket It will have the member code phone number name and a description Note there will be three zeros after the ticket number when displayed in the list view These numbers show how many times the ticket has been revised or amended Oi notices retransmits etc If there are three zeros then it has not been revised If there are two zeros and a one then it has had one revision etc You will also notice in most of the search functions two additional options on how they are sorted when they are listed displayed Yo
29. st an N will automatically be filled in State County and Place Enter the county and city where the work will be done Make sure the county and city names are spelled correctly The city town or county listed in the place field plays a very important role in the proper notification of utility members Please make sure the entire dig site is actually in the city town or unincorporated county listed in the place field If you want a list of all the Counties submit the request with the County field blank A drop down box will appear in this area listing all the Counties in the State The same works for the Place field listing all the cities in the specific county listed For example do not put Park City in the Place field if the dig site is in Jeremy Ranch which is outside of the Park City limits Address Enter the house or building number of the dig site Only numbers go in the Address field Do not enter in numbered streets in this field either they will need to go in the street amp cross street fields Street Enter the directional prefix and the name of the street Try to spell street names correctly and include the type of street it is 1 e ST RD BLVD CIR etc This will facilitate the gridding of the request In Salt Lake County all streets must have a directional prefix Correct 205 W Jones St Incorrect 205 Jones St Coordinate The coordinate field is used to enter the number value of a named street Y
30. street Note Don t always trust these coordinates they are not always right Small Map This makes the map smaller Once this is depressed it will say Big Map I suggest leaving this alone It is really hard to read the map if it is any smaller than what you may see now Using the smaller map makes the transmission faster for the slower speed connections Clear Grids This will clear all grids you may have already selected Once you have clicked on the clear grids button it will erase all grid numbers out of the grid box as pictured above It is anon reversible action you can not click on the back button of your browser and have the grids appear once they are cleared they are gone Save Grids This will save all grids selected to the ticket This is how the utility companies are notified so you will want to make sure you save the grids before exiting the map The grid names will appear on the ticket in the Grids field Note This will also save the new street information to ticket entry if you selected a street from the street field box when searching for the address Anything that was there will be overwritten Be careful for this and double check the address before releasing the ticket Show Grids This will turn on the grid lines and grid names Once this button 1s depressed it will say Hide Grids It is easier to read the map if the grid lines are turned off Exit This will close the map and take you back to the ticket entry sc
31. u can sort by Channel or by Completed Channel 123 just tells whether it was called in the Blue Stakes center of if it was done by the WEB WEB or through QT QT It will list them in chronological order according to the channel Completed default will sort the tickets according to when they were completed listing displaying the most recent first Below is a description of the different ways to search for the ticket Note Any time you search for a ticket the system will search for any ticket entered with your same phone number whether it was called into the center entered through Remote Access or through Quick Ticket Ticket Searches for tickets with a ticket number Enter the number in the box and then click on the Go Tkt button This will pull up a list of different revisions done on this particular ticket If there are no revisions you will only see one link for the ticket Date Search for tickets you have entered by using only dates If you want to know all of the tickets that you have entered for the week click on the date button and enter the date range you wish to search not exceeding seven days Click on the Go Date button and it will pull up a list of all the tickets that were entered for that week Operator Search for tickets entered by a specific operator You will have to enter the date range you wish to search for and then enter the operator name account name For example JDOE Click on Go Oper and it will list a
32. u will need to go to www bluestakes org then click on the Ocars Pro Website for authorized users only link on the left hand side of the screen Select the Remote Access link from the center of the screen You will then need to enter your account information provided to you by the Blue Stakes Center e Account Is the first initial of your first name and your full last name JDOE e Password A combination of letters and numbers provided by Blue Stakes The password is case sensitive make sure all letters are lower case If you enter a correct Account name and Password and then click the Submit button you will be logged into our system with the ability to use the functions outlined below RTE Menu Options There will be a column on the left side of the screen with the following menu options General and Tickets e General This will give you two sub menus Profile and QuickMap e Profile This allows you to update all of your personal information Make any changes necessary and then click on the Update button Type Indicates whether you re a homeowner a private individual or with a company Since you are with a company it should always remain CMNY Company Name The name of your company Address Company mailing address including state amp zip code Ext Your phone extension If applicable Caller Your first and last name Caller Phone Your callback phone number Fax Fax number including area code E mail Your e
33. xit number in this same fashion If you can get the name of the freeway and exit include this information in the locate field Example I 15 exit 305 Pleasant Valley exit 19 Nearest address or intersection amp directions Enter the nearest address or intersection in the appropriate addressing fields In the Remarks field enter THE GIVEN ADDRESS INTERSECTION IS THE NEAREST AVAILABLE FROM HERE GIVE DIRECTIONS TO THE DIG SITE Be sure to give detailed directions to the dig site including distances and directions Do not use right or left in your description because these are directions that can change In the Locate field enter the detailed staking instructions State JUT county WASHINGTON Place ST GEORGE Address from ta Intersection Only g eee HOPE oT 2 street Coord Cross Street MAIN oT 7 Cross Coord and Cross st H and Cross Coord oubdiw Lot Hide of St Hi aide of Lot Dig in Road a Sue Side of St LONG Location OM THE NORTH SIDE OF HOPE ST STK THE ENTIRE LOT AND LONG SIDE ZING HOPE ST Remarks THE GIVEN INTSaN 18 THE NEAREST FROM HERE GO EAST ON HOPE ST FOR SOO FT TO THE ABANDONED SERVICE STATION 20 Ticket Search To search for a ticket that has already been entered into the system click on the Search sub menu under Ticket There are several different ways to search for a ticket in our database which are the buttons across the top of the screen You can only
34. yes button Then scroll down towards the middle of the screen to the white box that labeled Reason for Cancel In this box you will want to enter the reason for cancellation and that it is replaced with the new ticket number You should always enter REASON FOR CANCELLATION REPLACED WITH TICKET Here is an example Reason for Cancel INCORRECT STEG INFO BPLCD W 2840002 Once you submit the request 1t will automatically put a note that reads CANCELLED PER your name and then it will enter your remarks so make sure you put an asterisk before you start typing your reason Update Two business days before the ticket will expire is time to update the request in order to keep you legal to dig for another 14 days When it is time to update the request click on the update button and type in the ticket number to be updated in the white box then click Query It will then pull up the ticket and ask Release Ticket Click yes and it will give you a new ticket number You will also notice it automatically put a stamp in the remarks field that says UPDATE of ticket Number 0000000 UPDATED by YOUR NAME Note You can not change any information on updates and you will need to make sure you update the request before the time and date given on the original request If you are late then just do a new ticket you can keep the information the same by clicking on the Ing button type in the ticket number and then click Query Th
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