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User`s manual - Vt.vtp

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1. Set date time The answering system displays the date and time of the message while playing messages Before using the answering system set the date and time as follows Follow the steps below to set the month day year and time 1 When the deskset is idle press MENU SELECT 2 Press A or to scroll to Set Date Time then press MENU SELECT or SKIP 3 Use the dialing keys to enter the month MM day DD and year YY Press REPEAT or gt SKIP to scroll between month day and year Press MENU SELECT to move to the time setting Use the dialing keys to enter the hour and minute Press lt REPEAT or P SKIP to select AM or PM Press MENU SELECT to save the setting and return to the previous menu To exit without making changes press CANCEL No wm A LCD language This feature allows you to change the language used for all screen displays The language settings on the console desksets and cordless handset are independent By default the language is set to English 1 When the deskset is idle press MENU SELECT 2 Press A or to scroll to Phone Settings then press MENU SELECT or SKIP 3 Press A or to scroll to LCD Language then press MENU SELECT or SKIP 4 Press A or to select English Francais or Espa ol 5 Press MENU SELECT or SKIP to save the setting and return to the previous menu To exit without making changes press CANCEL 28 Telephone settin
2. The deskset fails to obtain an IP from the router e Make sure your router is properly installed and plugged into the Ethernet network e Make sure the DHCP is enabled on your router so that it can allocate IP automatically e You may need to enter a static IP to the deskset Refer to Network setup on page 23 for details The deskset displays Check Network e Make sure your deskset is connected to the router properly e If you have set a static IP manually you need to reboot the deskset to apply the new setting e Your router may have reassigned a new IP address to the deskset Reboot the deskset to update e You Ethernet cable may be defective Try installing a new one My telephone base doesn t work at all e Make sure the power cord is securely plugged in e Make sure you plug the Ethernet cable securely and firmly into the deskset and the router e Refer to Deskset installation on pages 7 9 to reset the system Allow at least one minute for the deskset to reset e This system is not compatible with any other AT amp T 4 line small business telephones except for the MS2085 and MS2025 telephones There is no dial tone e First try all the suggestions above e Make sure you plug the handset cord securely and firmly into the jack on the deskset and the corded handset e Your Ethernet cable might be defective Try installing new ones e Make sure a line is selected Press a line key or SPEAKER 4 e If there i
3. Use the following steps to store a name and number in the directory DELETE CALLHISTORY DIRECTORY CANCEL 1 When the deskset is idle press DIRECTORY a a GD 2 The deskset shows a summary with the number of directory entries stored Press MENU SELECT to add an entry 3 The screen displays Enter Name Use the dialing keys to enter the name up to 15 characters Each time you press a key the character on that key appears When entering a name in the directory the first letter of each word is automatically capitalized Additional key presses produce other characters on that key See the chart below Characters by number of key presses Press DELETE to delete a character Press REPEAT or P SKIP to move the cursor to the left or right Press O to add a space 4 Press MENU SELECT to save The screen displays Enter Number Use the dialing keys to enter the number up to 30 digits Press DELETE to delete a digit Press REPEAT or SKIP to move the cursor to the left or right You can include a pause while storing a dialing sequence that requires one during actual dialing Press A or W to choose Add pause then press MENU SELECT A P appears on the screen 53 Directory Create directory entries Create a new directory entry continued e Store a signal for switching to temporary tone signaling If you have dial pulse rotary service this signal is required for some special services
4. The screen displays IP obtained XXX XXX XXX X Please set an extension number to this phone Press MENU SELECT Press 4 REPEAT or SKIP to choose the desired extension number Press MENU SELECT to save The screen displays Connected to Console Console represents the name of the console and then Starting It takes a while for the system to finish the startup The deskset enters the idle screen when the startup is done Lift the handset If you hear a dial tone the installation was successful O wore Make sure the static IP you entered is not occupied by other network devices You can check the occupied IP addresses occupied in your router menu 11 Getting started Wall mount installation To mount the deskset on the wall 1 Unplug the power adapter from the power outlet Unplug the Ethernet cable from the router 2 Put the corded handset aside Use a coin to rotate the handset tab 180 degrees The protruding edge holds the corded handset when the phone is mounted on the wall Protruding edge Handset tab 3 Lift the kickstand as indicated by the arrows below to release it from the grooves 12 Getting started Wall mount installation 4 Snap the kickstand into the outermost grooves until it locks into place 5 Install the wall mount bracket to the deskset as shown below Insert the upper tabs of the mounting bracket into the upper slots at the back of the deskset Press the lower
5. e While in the menu press to select an item or save an entry or setting MESSAGE WAITING indicator MESSAGE WAITING e Flashes when there are mm new messages in the private mailbox page 72 MENU SELECT C 3 ANS SYS e Press to enter the answering system menu LINE 1 LINE 4 keys e Press to make or answer a call on the desired line pages 33 34 LINE 1 LINE 2 CANCEL ty DELETE e While playing a message press to delete the message page 73 e While reviewing the caller ID information press to delete an individual entry page 64 e While predialing press to delete digits page 34 MENU SELECT ANS SYS REPEAT i _ CANCEL e While in a menu press to cancel an operation and exit the menu display DIRECTORY e Press to view directory information page 54 Navigation keys While in menus press A or Wto scroll through the menus highlight items or change settings Press P SKIP to enter the selected item or press REPEAT to return to the previous menu While entering names or numbers press REPEAT or P SKIP to move the cursor to the left or right While playing back messages press lt REPEAT to repeat the message or press P SKIP to skip to the next message Getting started Quick reference guide One touch keys ONE TOUCH MESSAGE WAITING os MENUISELECT Cans s s J E p Q a UNET UNE2 DELETE CALLHISTORY
6. keys to edit the number Press DELETE to delete a digit Press REPEAT or SKIP to move the cursor to the left or right You can include a pause while storing a dialing sequence that requires one during actual dialing Press A or W to choose Add pause then press MENU SELECT A P appears on the screen Store a signal for switching to temporary tone signaling If you have dial pulse rotary service this signal is required for some special services Press A or W to choose Send tone then press MENU SELECT A T appears on the screen All numbers you enter after this will send touch tone signals during dialing You can store the flash signal required by some special services as part of a dialing sequence Press A or W to choose Add flash then press MENU SELECT An F appears on the screen Continue storing the number as usual 4 Press A or to scroll to Done then press MENU SELECT The deskset displays Press a 1 touch key to save the number Press the one touch button for the destination party in the upper location OR Press LOWER then press the one touch button for the destination party in the lower location The deskset displays Number saved to 1 touch key 58 Caller ID About the caller ID This telephone supports caller ID services that most telephone service providers offer Caller ID allows you to see the name number date and time of calls Depending on your service subscription
7. lt REPEAT 29 Telephone settings Telephone setup LCD contrast Use this feature to adjust the screen contrast to one of eight levels to optimize readability in different lighting conditions 1 When the deskset is idle press MENU SELECT 2 Press A or to scroll to Phone Settings then press MENU SELECT or P SKIP 3 Press A or to scroll to LCD Contrast then press MENU SELECT or P SKIP 4 Press A or W to choose the desired screen contrast level Level 1 Level 8 5 Press MENU SELECT or SKIP to save the setting and return to the previous menu To exit without making changes press CANCEL or lt REPEAT Dial mode The dial mode is preset to tone dialing If you have pulse rotary service you must change the dial mode to pulse dialing before using the telephone 1 When the deskset is idle press MENU SELECT 2 Press A or to scroll to Phone Settings then press MENU SELECT or P SKIP 3 Press A or W to scroll to Tone Pulse then press MENU SELECT or P SKIP 4 Press A or W to choose Tone or Pulse 5 Press MENU SELECT or P SKIP to save the setting and return to the previous menu To exit without making changes press CANCEL or 4 REPEAT 30 Telephone settings Telephone setup Music on hold Music on hold M O H is available on this console When this feature is turned on and you put a call on hold both ends of the call will hear the default music that comes with t
8. plug the console or modem surge protector into a different location If this does not solve the problem relocate your deskset or modem farther apart from one another or use a different surge protector Relocate your telephone to a higher location The telephone might have better reception in a high area If the other telephones in your building are having the same problem contact your telephone service provider The deskset display screen is blank Make sure the power cord is connected to both the deskset and an electrical outlet not controlled by a wall switch My calls fade in and out while I m using my corded handset If you have a corded headset plugged into the telephone try unplugging it and firmly plugging it in again If you are using the speakerphone when this problem occurs eliminate any background noise Noise from the television radio or other appliances might cause the speakerphone to cut in and out Try engaging the MUTE button when you are not speaking or eliminating the background noise My deskset does not ring when I receive a call Make sure that the ringer is not off Refer to Ringer volume on page 27 in this user s manual Make sure the telephone line cords power cord and Ethernet cable are plugged in securely Make sure the system is properly set up Refer to Deskset installation on pages 7 9 for details If the other telephones in your building are having the same problem contact your teleph
9. step 4 to continue e Press DELETE to delete a character e Press REPEAT or SKIP to move the cursor left or right e Press O to add a space When you finish editing press MENU SELECT to save 4 The deskset screen displays Please set an extension number to this phone Press MENU SELECT to continue 5 Press REPEAT or SKIP to choose the desired extension number The extension number ranges from 11 to 26 Press MENU SELECT to continue 6 The deskset screen displays Connecting to Console It takes up to 60 seconds to complete the registration The screen displays Connected to Console Console represents the name of the console when the registration is successful e If the deskset displays Please check 1 Console s name and network info 2 Ethernet make sure you enter your console s name correctly and the router is installed properly Repeat steps 3 5 above to connect to console again T The deskset displays Starting It takes a while for the system to finish the startup and the deskset enters idle screen when the startup is done 8 Lift the handset If you hear a dial tone the installation was successful 10 Getting started Deskset installation set static IP To set static IP when initially setting up the deskset Instructions on this page are for users to enter static IP to set up the 9 deskset due to a failure in obtaining IP from the router automatically If you have successfully obta
10. Message alert Use this feature to turn the audible message alert on or off If the message alert tone is on the deskset beeps every 30 seconds when there are messages in the private mailbox 1 When the deskset is idle press ANS SYS 2 Press A or W to scroll to Ans Sys Setup then press MENU SELECT or P SKIP 3 Press A or W to scroll to Message Alert then press MENU SELECT or P SKIP 4 Press A or W to choose On or Off 5 Press MENU SELECT or P SKIP to save the setting and return to the previous menu To exit without making changes press CANCEL or 4 REPEAT 69 Answering system Answering system setup Message Length Use this feature to set the maximum length of each recorded message If you choose Greeting only the caller hears the selected announcement but is not able to record a message If you choose 1 minute 2 minutes or 3 minutes the caller can record a message up to that specific time period If you choose Unlimited the caller can record a message of any length up to the remaining time for all messages and memos 1 When the deskset is idle press ANS SYS 2 Press A or to scroll to Ans Sys Setup then press MENU SELECT or P SKIP 3 Press A or to scroll to Message Length then press MENU SELECT or P SKIP 4 Press A or W to choose Greeting only 1 minute 2 minutes 3 minutes or Unlimited 5 Press MENU SELECT or P SKIP to save the setting and return to the previous menu To exit
11. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents For repair procedures follow the instructions outlined under the Limited Warranty If this equipment is causing harm to the telephone network the telephone service provider may temporarily discontinue your telephone service The telephone service provider is required to notify you before interrupting service If advance notice is not practical you will be notified as soon as possible You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC Your telephone service provider may make changes in its facilities equipment operation or procedures that could affect the proper functioning of this product The telephone service provider is required to notify you if such changes are planned If this product is equipped with a corded or cordless handset it is hearing aid compatible If this product has memory dialing locations you may choose to store emergency telephone numbers e g police fire medical in these locations If you do store or test emergency numbers please Remain on the line and briefly explain the reason for the call before hanging up Perform such activities in off peak hours such as early morning or late evening Industry Canada Operation is subject to the following two conditions 1 this device may not cause harmful
12. This telephone features a speakerphone for handsfree use and a headset jack compatible with most two band 2 5mm corded headsets sold separately There are two network jacks known as the Ethernet jack and PC jack at the back of the deskset The Ethernet jack allows the MS2015 deskset to connect with the MS2085 console via a router The PC jack is for another device such as a personal computer to connect to the Ethernet network through this deskset The MS2015 deskset supports intercom and call transfers between system extensions and is capable of connecting five parties on the same conference call This telephone also features a 32 number one and two touch memory for faster dialing and has a directory that can store up to 50 additional numbers with names This telephone has a caller ID feature that supports caller ID with call waiting service Caller ID services are subscriber services available from many telephone service providers for a fee The telephone can store up to 200 caller ID entries Your MS2015 deskset also features a built in digital answering system with a private mailbox You can access the private mailbox from a non system touch tone telephone For details see the Answering system operation section pages 72 73 This user s manual contains detailed instructions for using your MS2015 deskset Please read this user s manual before using this telephone Getting started Planning your system The MS2015 package includes
13. automatically resets the time and date using the caller ID information from the first incoming call after initial setup or each time the power resumes after a power outage Q NOTES e The caller ID information might not be available for every incoming call Callers might intentionally block their names and or telephone numbers e Each entry can store up to 30 digits for the telephone number and 15 characters for the name 60 Caller ID Caller ID operation Memory match If the incoming telephone number is an exact match with a telephone number in your directory the name that appears on the screen matches the corresponding name in your directory For example if Christine Smith calls her name appears as Chris if this is how you entered it into your directory Oor The number you see on your caller ID is in the format from the telephone service provider It usually delivers 10 digit telephone numbers area code plus telephone number The telephone system ignores the area code when searching for a match and displays the name of the first corresponding number from the directory Missed new calls indicator When there are new or missed calls and you try to review the caller ID log by pressing CALL HISTORY the screen shows XX New call s All new or missed entries are counted as missed calls Each time you review a call history entry with the icon NEW the number of missed calls decreases by one When all the entries in
14. interference and 2 this device must accept any interference including interference that may cause undesired operation The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met The Ringer Equivalence Number REN for this terminal equipment is 0 1 The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five This product meets the applicable Industry Canada technical specifications 91 Appendix FCC part 15 This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num riq
15. on page 18 For more details on the cordless headset operation refer to the TL7600 user s manual 1 Enter the telephone number Press DELETE to make corrections 2 Lift the handset or press SPEAKER to dial 3 Press the ON oFF button on the cordless headset 4 To hang up press the ON OFF button On hook dialing predialing 1 Enter the telephone number Press DELETE to make corrections 2 Lift the handset or press SPEAKER to dial OR To override automatic line selection press LINE 1 LINE 4 for the desired line then lift the handset Full duplex speakerphone During a call press SPEAKER to switch between handsfree speakerphone and normal handset use Press SPEAKER again if you are using speakerphone or place the handset on the deskset to hang up Answering a call Lift the handset or press the corresponding line key LINE 1 LINE 4 SPEAKER 4 HEADSET or the ON off button on a registered cordless headset to answer an incoming call Temporary ringer silencing When the telephone is ringing you can temporarily silence the ringer of the deskset without disconnecting the call Press MUTE to silence the ringer The next call rings normally at the preset volume 34 Telephone operation Options while on calls Call waiting If you subscribe to call waiting service with your telephone service provider you hear a beep if someone calls while you are in the middle of a call e Press FLASH
16. screen displays Redial in XX sec 5 When the other party answers you will need to take an action to speak with the other party and stop the auto redial attempts Lift the handset press SPEAKER or HEADSET to speak with the other party e After a call is placed if the line is busy you will hear a busy tone for a few seconds before the set hangs up The call will be redialed 30 seconds later This process repeats up to 10 times or until the called number is no longer busy If the line is still busy after 10 attempts no more attempts are made e If the line is ringing but no party answers after two attempts no more attempts are made e If you want to turn off the auto redial feature during the 30 second waiting time press CANCEL 42 Telephone operation Conference call The system can support 5 way conference with a maximum of one outside call and four system extensions including the initiating party or two outside calls and three system extensions including the initiating party The outside call must be established first because an intercom call cannot be placed on hold There are two ways to establish a conference call A Inviting parties using Intercom The party who initiates the conference invites other system extensions to join the conference by using intercom after establishing the first outside call OR B Join a call in progress Other system extensions can join the call in progress by pressing the line
17. stop recording and disconnect the call have difficulty hearing messages e Press A VOLUME to increase the speaker volume on the deskset The answering system does not respond to remote access commands e Make sure you are using the correct remote access code page 69 e Make sure you are calling from a touch tone telephone away from home When dialing a number you should hear tones If you hear clicks then it is not a touch tone telephone and cannot activate the answering system e The answering system might not detect the remote access code when your announcement is playing Wait until the announcement is over before entering the code e There might be interference on the telephone line you are using Press the dial pad keys firmly when dialing subscribe to a nontraditional telephone service that uses my computer to establish connections and my telephone doesn t work e Make sure your computer is powered on e Make sure your Internet connection is working properly e Make sure that the software is installed and running for your nontraditional telephone service e Make sure to plug your USB telephone adapter into a dedicated USB port on your computer Do not plug it into a multiple port USB hub USB splitter that is not powered e In a few rare instances the USB port on your computer may not have enough power Try using a USB hub with its own external power supply e If you are using a firewall it may prevent access
18. to Done then press MENU SELECT To exit without making changes press CANCEL Q NOTE You will need to change how a caller ID number is dialed if the entry does not appear in the correct format Caller ID numbers may appear with an area code that might not be necessary for local calls or without a 1 that might be necessary for long distance calls see View dialing options on the previous page for more information 63 Caller ID Caller ID operation Copy a caller ID entry to one touch 1 When the desired number appears press MENU SELECT 2 Press A or W to choose Copy to 1 touch then press MENU SELECT 3 The deskset displays Press a 1 touch key to save the number e Press the one touch button for the destination party in the upper location OR e Press LOWER then press the one touch button for the destination party in the lower location 4 The deskset displays Number saved to 1 touch key Delete entries To delete a call history entry 1 When in the caller ID history press A or W to browse to the number you wish to delete DELETE CALLHISTORY DIRECTORY CANCEL 2 Press DELETE to delete the shown entry from the caller ID history 3 The screen displays Caller ID deleted 1 nra ara OR I 1 When in the caller ID history press A or W to scroll to the desired number you wish to delete 2 Press MENU SELECT then press A or V to choose Delete 3 Press MENU SELECT the screen displays C
19. to put your current call on hold and pea Lee take the new call _ e Press FLASH at any time to switch back and forth AUS TESS between calls HOLD CONFERENCE Volume control Use this feature to independently set the listening volume to one of six levels for each of the listening options corded handset corded headset and speakerphone All settings are independent While on a nol call press AVOLUME to adjust the listening volume oni Mute Use this feature during a telephone conversation to silence the microphone You can hear the caller but the caller cannot hear you To mute a call INTERCOM AUTO REDIAL e Press MUTE When mute is on the MUTE lights up the screen also displays MUTE MUTE HEADSET VOLUME To take a call off mute e Press MUTE again and resume speaking 35 Telephone operation Options while on calls Temporary tone dialing If you have pulse rotary service only use this feature to temporarily switch pulse to touch tone dialing during a call by pressing TONE 1 Press TONE during a call 2 Use the dialing keys to enter the desired number The telephone sends touch tone signals The telephone automatically returns to pulse dialing mode after you end the call Hold Use this feature to hold one line while accessing another or as part of the conference and call transfer features LINE 3 LINE 4 While on a call press HOLD The corresponding line
20. to your nontraditional telephone service provider Contact your service provider for more information 83 Appendix Troubleshooting Common cure for electronic equipment If the telephone base does not seem to be responding normally do the following in the order listed 1 Disconnect the power from the deskset 2 Wait a few minutes 3 Connect the power to the deskset 4 Wait for the deskset to synchronize its connection This will take at least one minute to finish 84 Appendix Deskset display screen messages All messages in the private mailbox are erased There are no entries in the caller ID history A Caller ID history is deleted The deskset cannot obtain an IP address A number is saved to the directory The cordless headset registration was successful The cordless headset is deregistered from the telephone system There are no directory entries The directory is full You cannot save new entries unless you delete some current entries You have just ended a call The deskset extension is on a call The cordless handset registration was successful The cordless handset is deregistered from the telephone system The deskset is on an intercom call There is an intercom call coming in The deskset is making an intercom call 85 Appendix Deskset display screen messages The telephone line cord is not plugged into the console The line you are trying to reach is ona conf
21. 10 minutes after the call has been transferred by pressing the corresponding line key e The transferred call ends if the destination extension doesn t answer after 10 minutes 47 Telephone operation Call transfer using intercom Transfer a call and speak to the receiving party You can transfer a call and speak to the receiving party before completing the transfer while on a call al Press amp or W to scroll to a desired extension then Press INTERCOM on the deskset while on a call The call is put on hold press MENU SELECT OR Use the dialing keys to enter the desired extension number The destination extension rings and the call is answered by lifting the handset or pressing SPEAKER You can now talk to the destination party privately Press TRANSFER to transfer the call to the destination extension 48 Telephone operation One touch This deskset has 32 one and two touch memory locations speed dial locations where you can store the phone numbers or system extension numbers you wish to dial using fewer keys than usual You can store up to 30 digits in each location You can access the first 16 locations using only the one touch buttons To access the remaining 16 locations press LOWER and then the one touch button for the desired location You might wish to write the names telephone numbers or extension numbers of the one touch entries on the directory card using the light gray spac
22. 13 Advanced American Telephones All Rights Reserved AT amp T and the AT amp T logo are trademarks of AT amp T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 Printed in China Parts checklist Your telephone package contains the following items Save your sales receipt and original packaging in the event warranty service is necessary Satat Satat User s manual Quide start guide Ms2015 Line M52015 Line Small Business Deskset Smal Busines set 1 m E User s manual Quick start guide Deskset power Handset with coiled adapter cord installed i am Deskset Ethernet cable Wall mount bracket Sau LUONANI TN Replacement directory card User s manual MS2015 4 line Small Business Deskset Table of contents Getting started Quick reference guide Introductio nenna Planning your SyStem sssssessesessesc0000e 5 INStALLATION aani 6 Deskset installation sesseseeeeees T Deskset installation auto set IP 10 Deskset installation set static IP 11 Wall mount installation 12 To mount the deskset on the Wallinin 12 Wall mount to tabletop installati nir 15 PE JACK E O 16 Adding and registering a cordless Handset ee LT To register an MS2025 cordless handset to your MS2015 JESKE eis 17 Adding and registering a cordless heddS tsicsinnarsennann nh 18 To register a TL7600 cordless headset to your MS2015 o S E A
23. 3 51 P Pacemaker patients 90 PC jack 16 Phonebook directory 52 Predialing 34 Prime line 22 Privacy 37 Private mailbox 66 68 Pulse dialing 30 Q Quick reference guide 1 3 R Record a call 38 Redial 40 Register a deskset 10 11 Register a handset 17 Register a headset 18 Remote access 74 75 Rename deskset 32 Review call history 61 Review directory 54 Ringer melody 27 Ringer volume 27 S Screen contrast 30 Search by name 55 Search for a contact 55 Set Date Time 28 Set default 32 Set static IP 11 24 25 Settings 27 32 Speakerphone 34 Switch between lines 36 System setup 21 26 T Technical specifications 95 Telephone operation 33 51 Temporary tone dialing 36 Time 28 Transfer a call 47 48 Troubleshooting 78 84 Two way recording 90 V Volume 27 35 Volume control 35 WwW Wall mount 12 15 Warranty 93 94 Website 32 97 Remote access wallet card Use the wallet card below to help you remember commands to control your answering system from any touch tone telephone Cut along dotted line Call your telephone number then cum woe cum enter your three digit access code SZ atat preset to 333 Action Remote command Play all messages vesssccesissscsssisoncssscvescrebisencsnosssecnonssebcorsctecse 1 Play MEW messages sesescsscsssccsasssacsdasccasssaccsnscsosssosssedssacebasese 1 Repeat the MeOSSAGE 0 sssssscsnsesecnsssseessesessnssecsssesesnsnes 2 Skip the mes
24. A E cate hcacneccac 18 Deregistering cordless handset and cordless headset sssssssssssssssss000s 19 To deregister the cordless handset and headset from the MS2015 CGESKSEE fiieesdesceditisesceiesctessccettesassctessicersets 19 Adding a corded headset 20 To add a corded headset to the GESKSOL ecisccssccdtescsssiscsdsneesseesssdeduetdessscentes 20 4 UNE BUSINESS SYSTEM System SQCUP sssscsscodenescussicscosaracscecsuacpscceteces 21 Menu SQTEIN GS asnes 21 Set extension NUMDET eseeeeeeeee 21 PRIMO line siacesencschiteasteiaanassasete 22 Network setup sseseeseseessseseeessessssnsssssssss 23 Discovery method s 25 Network IMfOssssseissisisssrss 26 Telephone settings Telephone setup Ringer volume Ringer LONG ytiasencariaicascaacin Set date time ec eecceeceecceesceeceeseeeseeeeees LCD lanQuage sisas HOME area COde essssessessssssssssssssssss 29 Key TONE ihsaan LED CONTAS aissein Dial MOUS i tesitssccscaveicsecorsscercescescsassecticece Music on hold Hold reminder PHONE FENAM EC eseseesesseseesesseseeseseeees 32 Set COTA sca sscsccscscasssscsssscecassosrssssssientooes 32 Customer SUpport uw eee eeseeseeeeeeeeee 32 Telephone operation Telephone Operation sees 33 Lime MmdiCatOT S minnen 33 Making and ending a call 33 On hook dialing predialing 34 Full duplex speakerphone Answering a Call ississcssssesssesessessssisens Tem
25. DIRECTORY CANCEL i me a E _ UNES LINES I FLASH TRANSFER DEF 3 m A m ma ma a a a m mn a o 4 LINE BUSINESS SYSTEM e During a call press to answer an incoming call when you receive a call waiting alert page 35 HOLD e Press to place an outside call on hold page 36 TRANSFER CONFERENCE INTERCOM INTERCOM AUTO REDIAL e When in idle mode press to initiate an intercom call page 46 HEADSET Venn MUTE e During a call press to mute the microphone page 35 HEADSET e When a corded headset is connected to the deskset press to make answer or hang up a call page 34 e Press to dial the desired one touch number page 50 Directory card To write names on the directory card follow the steps below 1 Pull out the directory card 2 Write the information on the directory card 3 Replace the directory card under the plastic cover SPEAKER 4 e Press to turn on the speakerphone Press again to turn it off page 34 MIC TRANSFER e Press to transfer a call to an extension pages 47 and 48 CONFERENCE e Press to add another extension or outside line to an existing call pages 43 45 AUTO REDIAL e Press to view the last 10 numbers dialed page 40 and page 42 A VOLUME e During a ca
26. E 2 Press A or to scroll to View then press Press A or W to scroll to the desired one touch location Press SKIP to scroll to Delete then press The deskset displays Delete memory Press When the deskset is idle press MENU SELECT Press A or to scroll to One Touch then press MENU SELECT or SKIP MENU SELECT or SKIP MENU SELECT MENU SELECT to confirm To exit without making changes press CANCEL 51 Directory About the directory Use the directory to store names and phone numbers Directory entries are not shared with other extensions The console and each deskset have their own directories If a cordless handset is registered to this deskset the directory memory is shared between the deskset and its registered cordless handset Capacity The directory of this deskset can store up to 50 entries with a maximum of 15 alphanumeric characters including spaces for names and 30 digits for telephone numbers A convenient search feature can help you quickly find and dial numbers page 55 If there are already 50 entries the screen shows Directory memory full You cannot store a new number until you delete one If you try to view the directory when there are no entries the screen displays Directory empty Exit the directory On the deskset press CANCEL to cancel an operation and return to previous screen 52 Directory Create directory entries Create a new directory entry
27. I key LINE 1 LINE 4 indicator for the line on hold flashes slowly After the call has been put on hold a beep sounds every 30 seconds To turn off the HOLD CONFERENCE reminder beep see Hold reminder on page 31 FLASH TRANSFER E m ei If you are using the speakerphone the speakerphone turns off and the SPEAKER gt key turns off automatically after you press HOLD If you are using the corded headset the headset turns off and the HEADSET key turns off automatically after you press HOLD To release the hold press line key LINE 1 LINE 4 of the line being put on hold Music on hold M O H is available on this deskset if you have turned on the Music on hold setting page 31 When you put a call on hold the caller will hear the default music that comes with the deskset O vores e You cannot put an intercom call on hold e The call privacy setting remains unchanged after the call is put on call e The call ends automatically after it is put on for 10 minutes Switching between lines Use this feature to switch between lines during an outside call 1 Press the desired line key LINE 1 LINE 4 of another telephone line to make or answer another call The current call is put on hold automatically 2 To return to the first call press the line key LINE 1 LINE 4 of the original call The second line is put on hold automatically 36 Telephone operation Options while on calls Call privacy The ca
28. LINE 4 then lift the handset to call 62 Caller ID Caller ID operation Save a call history entry to the directory 1 When in the caller ID history press A or W to browse to the number you wish to save 2 Press MENU SELECT then press A or W to choose Copy to DIR 3 Press MENU SELECT The screen displays Enter Name Use the dialing keys to edit the name e Press DELETE to delete a character e Press REPEAT or SKIP to move the cursor to the left or right 4 Press MENU SELECT to save The screen displays Enter Number Use the dialing keys to edit the number e Press DELETE to delete a digit e Press 4 REPEAT or SKIP to move the cursor to the left or right e You can include a pause while storing a dialing sequence that requires one during actual dialing Press A or W to choose Add pause then press MENU SELECT A P appears on the screen e Store a signal for switching to temporary tone signaling If you have dial pulse rotary service this signal is required for some special services Press A or W to choose Send tone then press MENU SELECT A T appears on the screen All numbers you enter after this will send touch tone signals during dialing e You can store the flash signal required by some special services as part of a dialing sequence Press A or W to choose Add flash then press MENU SELECT An F appears on the screen Continue storing the number as usual 5 Press A or W to scroll
29. NCEMENT eresessessssssssssssscsssscccceccsesees 67 Delete an one touch key 51 CalllintErCe pt sssini Answering system setup Remote ACCESS COE eeesessseecseeeneees Message Alert eecseccseerscesseseeeeersees Message Length sessseessescceeeesees Call SCrECNING ssseccseecseeesseesseeeseeeseees Recording time esssssssssssessssssssssssssss0e Answering system operation 72 New message indication 72 Call screening Call interCe pt uu essssscctsccsserseeseesersees Message playback seessescseecseeeseees 72 Options during playback 73 Delete all private mailbox MESSAGES oinpe ii iei 73 Record MEMO seaeeccsccseerseeseessoneeenees 73 Remote ACCESS sis cisieicocicciirnsnsssseseanaes 74 Appendix Deskset icon display essence 76 Alert tones and lights eeseseeseees TT Alert TONOS niiina TT Vig Ntr TT Troubleshooting isiin 78 Deskset display screen messages 85 Mai NCENAN CC assinccsicssscscccsisetca estas cbbcapccdbbvdoace 88 Important safety information 89 FCC part 68 and ACTA 91 POC part 15 sisscciiscicssccsnetnatiacitcinsciainacans 92 Limited Warranty eeecseecseecseesseeeneeess 93 Technical specifications eee 95 Index Getting started Quick reference guide CALL HISTORY e Press to view caller ID information page 61 DELETE CALL HISTORY DIRECTORY LINE 3 LINE 4 MENU SELECT e Press to enter the menu
30. OTES e The PC jack does not function when there is no power connected to this deskset e This telephone system does not support Power over Ethernet PoE e If you are using the Gigabit system the connection speed of your computer drops to 100M 16 Getting started Adding and registering a cordless handset You can add a new handset MS2025 purchased separately to your deskset The cordless handset must be registered with the MS2015 deskset before use When first purchased the expansion handset shows Choose Handset in Registration at base menu And put handset on cradle to register Make sure the cordless handset is properly installed before you begin registration Refer to the user s manual of the cordless handset for details If the handset does not have enough power to proceed with the registration you need to charge the new handset for at least five minutes To register an MS2025 cordless handset to your MS2015 deskset 1 Make sure the cordless handset is out of the charger and the screen shows Choose Handset in Registration at base menu And put handset on cradle to register 2 On the MS2015 deskset press MENU SELECT 3 Press A or to scroll to Registration and press MENU SELECT or SKIP 4 Press MENU SELECT again or press SKIP to select Handset The deskset screen shows Registering handset Put handset on cradle to start 5 Place the unregistered cordless handset into the charger The handset screen di
31. Press A or W to choose Send tone then press MENU SELECT A T appears on the screen All numbers you enter after this will send touch tone signals during dialing e You can store the flash signal required by some special services as part of a dialing sequence Press A or W to choose Add flash then press MENU SELECT An F appears on the screen 5 Press A or W to scroll to Done then press MENU SELECT To exit without making changes press CANCEL or press A or to scroll to Cancel then press MENU SELECT Review directory entries 1 When the deskset is idle press DIRECTORY The screen displays a summary with the number of directory entries stored 2 Press A or W to browse through the directory Entries appear alphabetically by the first letter in the name 3 Press CANCEL to cancel an operation and return to idle mode 54 Directory Search directory Search by name Follow the steps below to search for directory entries on the deskset I Press DIRECTORY on the deskset The screen displays a summary with the number of directory entries stored Press A or W to browse through the directory When a name appears press the dial pad keys 2 9 to start a name search e The directory shows the first name beginning with the first letter associated with the dial pad key if there is an entry in the directory beginning with that letter If there is no entry matching the letter you press it remai
32. ada dial L 866 288 4268 2 The power adapter is intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet 9 Getting started Deskset installation auto set IP It takes at least one minute for the deskset to start up the system and the screen displays Booting during startup The deskset is set to obtain IP address automatically by default The screen displays Obtaining IP from DHCP server Please wait when the deskset is obtaining IP from the router When an IP is obtained the screen displays IP obtained XXX XXX X XXX Press SELECT to proceed If the deskset cannot obtain the IP address automatically it displays No IP assigned Check network and then the Network setup menu You need to enter the IP address manually under the Set static IP menu See To set static IP when initially setting up the deskset section page 11 for details To connect the deskset to the MS2085 console 1 When the deskset displays IP obtained XXX XXX X XXX Press SELECT to proceed press MENU SELECT 2 The deskset displays Enter the name of the Console connecting to this phone Press MENU SELECT 3 The deskset displays Console s name The console s name is set as Console by default If you have changed your console s name enter the same name using dialing keys on the deskset Otherwise skip to
33. aller ID deleted To delete all call history entries 1 When the deskset is idle press CALL HISTORY 2 Press DELETE The screen displays All calls deleted then returns to the idle screen 64 Caller ID Reasons for missing caller ID information Reasons for missing caller ID information There are also occasions when other information or no information shows for various reasons Pons TE CITE baal The caller prefers not to show the name The caller prefers not to show the phone number The caller prefers not to show the phone number and name Your telephone service provider cannot determine the caller s name Your telephone service provider cannot determine the caller s number No information is available about this caller 65 Answering system Private mailbox setup This deskset has a private mailbox that can answer calls and record messages when the auto attendant of the console and the private mailbox are turned on When the auto attendant in the console picks up a call the caller has to enter the extension number of this deskset to access the private mailbox The private mailbox answers the call after the ring delay time you set in the Private mailbox delay section below Private mailbox on off You can turn the private mailbox on or off The deskset displays MB when the private mailbox is set to On 1 When the deskset is idle press ANS SYS 2 Press A or W to scroll to Priv
34. ase if it gets wet Do not use the corded handset in the rain or handle it with wet hands Do not install the telephone base near a sink bathtub or shower Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment For your own Safety take caution when using electric appliances during storms Cleaning your telephone e Your telephone base has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or a mild soap e Do not use excess water or cleaning solvents of any kind Remember that electrical appliances can cause serious injury if used when you are wet or standing in water If the telephone base should fall into water DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL then pull the unit out by the unplugged cords 88 Appendix Important safety information appear in this user s manual Always follow basic safety precautions when using this 1 This symbol is to alert you to important operating or servicing instructions that may product to reduce the risk of injury fire or electric shock Safety information Read and understand all instructions in the user s manual Observe all markings on the product Avoid using a telephone during a thunderstorm There may be a slight chance of electric shock from lightning Do not use the telephone to report a gas leak in
35. assignment is done when the deskset is initially set up Make an intercom call to an extension 1 Press INTERCOM on the deskset when it is idle 2 Press A or W to scroll to a desired extension then press MENU SELECT OR Use the dialing keys to dial the extension number 3 The screen displays Intercom to XX XX represents the extension number of destination device OR If you have assigned extension numbers as one touch entries see Assign a one touch entry on pages 49 50 you can initiate an intercom by pressing the desired one touch button 1 When the console is idle press the desired one touch button or press LOWER then the desired one touch button 2 The console displays Intercom to XX XX represents the extension number of the destination device Q NOTES e Before the intercom call is answered you can cancel the intercom by pressing SPEAKER 4 or CANCEL e You cannot intercom an extension that is on a call e Ifall four telephone lines are in use the intercom feature is not available Answer an intercom call When you receive an intercom call you hear a ringing tone and your screen displays Intercom from XX XX represents the extension number of the calling device Lift the handset or press SPEAKER 45 to answer End an intercom call Place the handset back to the deskset or press SPEAKER if you are using the speakerphone Answer an incoming call during an intercom call I
36. atat Q User s manual MS2015 4 Line Small Business Deskset MESSAGE WATTING Ten ONE TOUCH DELETE CALLHIS DIRECTORY CANCEL m D E a m A Ee m Ae A Ae AE E n a OD 4 LINE BUSINESS SYSTEM Congratulations on your purchase of this AT amp T product Before using this AT amp T product please read the Important safety information on pages 89 90 of this manual Please thoroughly read this user s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT amp T product You can also visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 Model number MS2015 Type 4 Line Small Business Deskset Serial number Purchase date Place of purchase Both the model and serial numbers of your AT amp T product can be found on the bottom of the deskset Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service Trea Telephones identified with this logo have reduced noise and interference when Hearing Aid T Coil used with most T coil equipped hearing aids and cochlear implants The TIA 1083 Compliant Logo is a trademark of the Telecommunications Industry Association Used under license TIA 1083 Message Guard is a registered trademark of Advanced American Telephones 2012 20
37. ate Mailbox then press MENU SELECT or gt SKIP 3 Press A or W to scroll to Priv MB ON OFF then press MENU SELECT or P gt SKIP 4 Press A or W to choose On or Off 5 Press MENU SELECT or SKIP to save the setting Private mailbox delay Use this feature to choose how long this phone rings before the private mailbox picks up a call 1 When the deskset is idle press ANS SYS 2 Press A or W to scroll to Private Mailbox then press MENU SELECT or P SKIP 3 Press A or to scroll to Priv MB Delay then press MENU SELECT or P SKIP 4 Press A or W to choose the desired time 12 seconds to 40 seconds 5 Press MENU SELECT Message Guard The answering system protects the recorded messages from loss in the event of a power failure Oon Incoming messages shorter than two seconds are not recorded Message Guard is a registered trademark of Advanced American Telephones 66 Answering system Private mailbox setup Announcement An announcement plays when calls are answered by the private mailbox The system has a default announcement Hello please leave a message after the tone You can use this announcement or record your own You can record an announcement up to 75 seconds To record the announcement 1 2 Oon Announcements shorter than two seconds are To play the announcement 1 2 Press A or W to scroll to Announcement then press Press A or W to scroll to Recor
38. ate Provincial Law rights This warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province Limitations Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the PRODUCT is fit for ordinary use are limited to one year from date of purchase Some states provinces do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you In no event shall the manufacturer be liable for any indirect special incidental consequential or similar damages including but not limited to lost profits or revenue inability to use the PRODUCT or other associated equipment the cost of substitute equipment and claims by third parties resulting from the use of this PRODUCT Some states provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Please retain your original sales receipt as proof of purchase 94 Appendix Technical specifications RF frequency band 1921 536MHz 1928 448MHz Channels 5 Operating temperature 32 F 122 F 0 C 50 C Telephone base voltage AC adapter output 5 1VDC 1200mA Ethernet Network Ports 10 100 Mbps RJ 45 Port 95 Index Index A E Add a handset 17 End a call 33 Add a headset 18 20 Add a one touch entr
39. cable before powering up the deskset 1 Plug the end of the coiled handset cord into the jack on the left side of the telephone 2 Lift the kickstand as the arrow indicates below to release it from the groove There are seven pairs of grooves designed to hold the deskset at different angles for optimum visibility Getting started Deskset installation 3 Snap the kickstand into the desired grooves until it locks into place 4 Plug one end of the Ethernet cable into the Ethernet jack at the back of the deskset and plug the other end of the Ethernet cable into the router your console is connected to Continued on next page Getting started Deskset installation 5 Plug the power adapter into an electrical outlet not controlled by a wall switch Plug the other end of the Ethernet cable into the router connecting to your console Router Plug the large end of the deskset power adapter into an electrical outlet not controlled by a wall switch Route the Ethernet cable and power cord through these slots Plug the small end of the deskset power adapter into the power jack at the back of the deskset Plug one end of the Ethernet cable into the Ethernet jack at the back of the deskset IMPORTANT INFORMATION 1 Use only the power adapter supplied with this product To order a replacement power adapter visit our website at Www telephones att com or call 1 800 222 3111 In Can
40. cannot be transferred e If the destination telephone is on an outside call or intercom call with another system telephone the call cannot be transferred e Check to make sure that each system extension has a unique extension number Refer to Set extension number on page 21 for details I cannot join a conversation in progress e The call privacy feature prevents another set on the system from interrupting a conversation Make sure you turn off call privacy during a call See Call privacy on page 37 hear a double beep sound every 30 seconds e There is a call on hold at this extension Press the LINE key of the call on hold to return to the call and turn off the reminder beep I get noise static or weak signals on my cordless handset even when I m near the deskset e You may be able to improve the performance of your deskset by installing your new deskset as far as possible from any other existing corded or cordless telephone system that may already be installed e Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices 80 Appendix Troubleshooting Do not install this deskset near a microwave oven or on the same electrical outlet You might experience decreased performance while the microwave oven is operating If you plug your telephone in with a modem or a surge protector
41. creen displays Record memo and the time elapsed Press lt REPEAT or P SKIP to select STOP then press MENU SELECT to stop recording Oon Memos shorter than two seconds are not recorded T3 Answering system Remote access Use this feature to reach your answering system remotely by calling any telephone line connected this deskset from any touch tone telephone Make sure the auto attendant feature of your MS2085 console and the private mailbox of the extension are turned on for this feature to work Remote access can only play messages stored in the private mailbox To remotely reach the answering system 1 Dial any telephone line connected to the console from any touch tone telephone 2 When the system answers enter the extension number 3 When the private mailbox of the extension answers enter the three digit remote access code 333 is the default code see Remote access code on page 69 to change it 4 You can also enter the following remote commands Remote commands _ Press to play to all messages Press to play all messages Press within three seconds of the message playing to go back to the previous message Press after three seconds of the message playing to repeat the message currently playing 2 Press to skip the message Press to play private mailbox announcement 1 2 3 7 e Press 9 and wait for the beep before speaking e Press to stop recording 8 Press to stop the message playi
42. ctory 1 Press AUTO REDIAL to enter the redial list and display the most recently called number 2 Press A or W to view other recently called numbers 3 Press lt REPEAT or SKIP to choose Copy to DIR then press MENU SELECT 4 The deskset displays Enter Name Use the dialing keys to enter the name up to 15 characters e Press REPEAT or SKIP to move the cursor to the left or right e Press DELETE to delete a character 5 Press MENU SELECT to save The deskset displays Enter Number Use the dialing keys to enter the number up to 30 digits e Press DELETE to delete a digit e Press REPEAT or SKIP to move the cursor to the left or right e You can include a pause while storing a dialing sequence that requires one during actual dialing Press A or W to choose Add pause then press MENU SELECT A P appears on the screen e Store a signal for switching to temporary tone signaling If you have dial pulse rotary service this signal is required for some special services Press A or W to choose Send tone then press MENU SELECT A T appears on the screen All numbers you enter after this will send touch tone signals during dialing 40 Telephone operation Redial To copy a redial entry to directory continued e You can store the flash signal required by some special services as part of a dialing sequence Press A or W to choose Add flash then press MENU SELECT An F appears on the screen 6 Press A or W
43. d then press Facing the deskset record your announcement When the deskset is idle press ANS SYS Press A or W to scroll to Private Mailbox then press MENU SELECT or P SKIP MENU SELECT or P SKIP MENU SELECT or P SKIP The screen displays Record OGM and the time elapsed Press MENU SELECT to select STOP to stop recording not recorded When the deskset is idle press ANS SYS Press A or W to scroll to Private Mailbox then press MENU SELECT or P SKIP Press A or W to scroll to Announcement then press MENU SELECT or gt SKIP Press A or to scroll to Play then press MENU SELECT or P SKIP The screen displays Play OGM and the time elapsed Press REPEAT or gt SKIP to choose STOP then press MENU SELECT to stop the playback 67 Answering system Private mailbox setup To reset the announcement 1 During playback press lt REPEAT or SKIP to select RESET then press MENU SELECT to reset the announcement to default The screen displays Reset announcement to default 2 Press MENU SELECT to confirm OR 1 When the deskset is idle press ANS SYS 2 Press A or W to scroll to Private Mailbox then press MENU SELECT or P SKIP 3 Press A or W to scroll to Announcement then press MENU SELECT or P SKIP 4 Press A or to scroll to Reset then press MENU SELECT or gt SKIP The screen displays Reset announcement to default 5 Press MENU SELECT to confirm Cal
44. de calls before inviting any system extensions 43 Telephone operation Conference call B Join a call in progress 1 Make or answer an outside call on the deskset then press MENU SELECT 2 Press MENU SELECT to select Call Privacy on your deskset 3 Press A or W to choose Off then press MENU SELECT 4 Any system extension can join the call by pressing the line key currently in use to join the conference When there is an extension joining the conference you have to turn off the call privacy setting steps 2 3 above on that extension if you want another extension to join the call 5 If necessary repeat step 4 until the maximum capacity is reached 6 Place the corded handset on the deskset or press SPEAKER if you are using speakerphone to hang up The call will be ended when all parties hang up O vores If the system extension which initiated the call does not turn off the call privacy setting and you try to join that call the screen displays Line is not available at this time We recommend you to have no more than five parties in a conference call A conference call can hold more than five parties but the performance of the call is not guaranteed If you have answered another outside call during a conference and want to resume the original call end the existing call first then lift the corded handset or press SPEAKER 4 or press CONFERENCE If you are experiencing difficulty in using the conference features
45. e headset purchased separately For best results use an AT amp T 2 5mm corded headset To purchase a headset visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 To add a corded headset to the deskset Side view of the deskset Plug a 2 5 mm headset into the HEADSET jack on the side of the deskset Oor The HEADSET button on the deskset controls only the corded headset For more details on the operation of the cordless headset refer to the user s manual of the cordless headset 20 Getting started System setup Menu settings Use this menu to change the telephone system settings 1 Press MENU SELECT when in idle mode when the deskset is not in use to enter the main menu 2 Press A or W to scroll to the feature to be changed The gt symbol indicates the selected menu item 3 Press MENU SELECT or P SKIP to select the menu item 4 Press CANCEL to exit setup without making changes Oor Press CANCEL to cancel an operation exit the menu display or return to idle mode Set extension number Each individual phone console or deskset in the telephone system MUST be assigned a unique extension number for the intercom feature to work The assignment is done when the deskset is initially setup To change the extension number 1 When the telephone is idle press MENU SELECT 2 Press MENU SELECT again or gt SKIP to choose System Setup 3 Pr
46. e network info or press CANCEL to return to the previous menu e If the system fails to assign an IP automatically the screen displays Unable to obtain IP Please check DHCP server briefly and then Set static IP to this extension You may press MENU SELECT to enter the Static IP setting menu 9 Reboot the deskset to update the IP 23 Getting started System setup Network setup continued If you want to switch from Auto set IP to Set static IP you have to disable the Auto set IP setting first To disable the Auto set IP 1 2 Press A or to scroll to Network Setup then press When the deskset is idle press MENU SELECT Press MENU SELECT again or SKIP to select System Setup MENU SELECT or P SKIP Press A or W to scroll to Auto set IP then press MENU SELECT or P SKIP Press A or W to scroll to No then press MENU SELECT or SKIP to save the setting To exit without making changes press CANCEL To enable the Static IP 1 2 Press A or to scroll to Network Setup then press Press A or to scroll to Set static IP then press The screen displays Enter static IP Use the dialing When the deskset is idle press MENU SELECT Press MENU SELECT again or gt SKIP to select System Setup MENU SELECT or P SKIP MENU SELECT or gt SKIP keys to enter a specific IP e Press DELETE to delete a digit e Press to add a dot e Press REPEAT or SKIP to mov
47. e the cursor to the left or right When entering a specific IP make sure the IP range is not blocked by the router If you are installing more than one deskset in the system keep the first three sets of digits consistent and the last one different among different desksets For example if you enter 192 168 1 1 as the static IP of the first deskset make sure the first three sets of digits are also set as 192 168 1 in other system desksets Press MENU SELECT to proceed The screen displays Subnet mask XXX XXX X X Use the dialing keys to enter a specific subnet mask e Press DELETE to delete a digit e Press to add a dot e Press REPEAT or P SKIP to move the cursor to the left or right 24 Getting started System setup Network setup continued T Press MENU SELECT to proceed The screen displays Router Gateway XXX XXX X XXX Use the dialing keys to enter a specific gateway e Press DELETE to delete a digit e Press to add a dot e Press REPEAT or SKIP to move the cursor to the left or right 8 Press MENU SELECT to save The screen displays IP obtained XXX XXX X XXX Check network info Press MENU SELECT to read the network info or press CANCEL to return to the main menu e Ifthe IP entered is invalid the screen displays IP is invalid briefly and then returns to the Enter static IP screen 9 Reboot the deskset to update the IP Discovery method Use this feature to change the conn
48. e the dialing keys to change the name up to 12 characters e Press REPEAT or SKIP to move the cursor left or right e Press DELETE to delete a character 5 Press MENU SELECT to save the setting and return to the previous menu To exit without making changes press CANCEL Set default Use this feature to reset all settings of this deskset to their default settings All phone settings directory caller ID history redial list one touch memory private mailbox messages will be reset To reset all feature settings to default 1 When the deskset is idle press MENU SELECT 2 Press A or to scroll to Phone Settings then press MENU SELECT or SKIP 3 Press A or to scroll to Set Default 4 Press MENU SELECT or P SKIP The screen displays Set phone to default settings Press SELECT to confirm 5 Press MENU SELECT The deskset reboots to reset all settings Customer support Use this feature to display the AT amp T website 1 When the deskset is idle press MENU SELECT 2 Press A or to scroll to Customer Support then press MENU SELECT or P SKIP 3 Press CANCEL to return to the previous menu 32 Telephone operation Telephone operation The deskset comes programmed to select a line automatically for calls when you do not press a line key To override the automatic line selection setting see Prime line on page 22 for details When you answer a call the deskset a
49. e to the deskset separately Please read all the instructions on this page before beginning the deregistration process Please make sure the telephone system is not in use before deregistration To deregister the cordless handset and headset from the MS2015 deskset 1 On the deskset press MENU SELECT 2 Press A or to scroll to Registration and press MENU SELECT or SKIP 3 Press A or W to scroll to Deregistration and press MENU SELECT or P SKIP 4 The deskset screen shows Deregister all devices Press SELECT to confirm Press MENU SELECT to confirm 5 The process takes up to 10 seconds to complete The deskset shows Handset deregistered DECT Headset deregistered when the deregistration is successful The deskset returns to the Registration menu To return to the idle screen press CANCEL twice 6 If you are deregistering a headset enter the following code on the headset by pressing the keys in this order VOLUME 9 MUTE VOLUME 9 MUTE VOLUME 9 VOLUME 9 MUTE When you see the headset ON OFF light flashing twice every five seconds the deregistration is successful i e To register a cordless handset again refer to the registration information on page 17 e To register a cordless headset again refer to the registration information on page 18 19 Getting started Adding a corded headset You can use this telephone handsfree when you install any industry standard 2 5mm corded telephon
50. ection mode of the deskset when you changed to a different router By default the discovery method is set to Mode B To change the discovery method 1 When the console is idle press MENU SELECT 2 Press MENU SELECT again or gt SKIP to select System Setup 3 Press A or to scroll to Network Setup then press MENU SELECT or P SKIP 4 Press A or to scroll to Discovery method then press MENU SELECT or P SKIP 5 Press A or W to scroll between Mode A or Mode B Default then press MENU SELECT or gt SKIP to save the setting To exit without making changes press CANCEL 25 Getting started System setup Network info Use this feature to view the information of the IP address subnet mask router gateway DNS servers and DHCP server of the deskset To check the network information 1 When the deskset is idle press MENU SELECT 2 Press MENU SELECT again or SKIP to choose System Setup 3 Press A or to scroll to Network Info then press MENU SELECT or P SKIP 4 Press amp or W to browse through the network information 26 Telephone settings Telephone setup Ringer volume Use this feature to set the ringer volume to one of six levels or turn the ringer off When the ringer is off the icon appears on the deskset screen The MS2015 deskset stores the volume setting for all lines 1 When the deskset is idle press MENU SELECT 2 Press A or to scroll to Ringers then pre
51. er 10 tog Missed ard new cals SCS T6 Appendix Alert tones and lights Alert tones One beep You have set the hold reminder on OR The telephone is recording a memo OR You have set the message alert tone on OR There is an incoming call waiting Lights LINE 1 LINE 2 LINE 3 LINE 4 On when a telephone line is in use e Flashes when the telephone line is on hold MESSAGE WAITING e Flashes when there are new private MESSAGE WAITING messages s e Flashes quickly when there is an incoming call or a transfer call Large lighted display MENU SELECT ANS SYS On when the private mailbox is on INTERCOM e On when the console is on an intercom call e Flashes when the answering system is i playing or recording DELETE CALLHISTORY DIRECTORY CANCEL J announcements or aa a messages e Flashes when there is an incoming intercom call MUTE e On with the microphone is muted FLASH TRANSFER HOLD e On when a telephone INTERCOM AUTO REDIAL line is on hold HOLD CONFERENCE MUTE HEADSET e On when the corded headset is in use SPEAKER 4 e On when the speakerphone is on HEADSET as Appendix Troubleshooting If you have difficulty with your telephone please try the suggestions below For customer service visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268
52. erence call Call privacy is turned on on the line your are trying to reach The telephone line X is in use There is an incoming call from line X The destination extension does not answer the intercom call There is no IP assigned to the deskset The telephone number you have entered is already stored in the directory The number is saved to the one touch memory The deskset will obtain an IP address from the DHCP server The deskset telephone settings are reset to default settings A redial list entry is deleted The redial list is empty The deskset is registering a cordless headset The deskset is registering a cordless handset Registration of a cordless handset or a DECT headset is failed 86 Appendix Deskset display screen messages All telephone lines are in use There is a transferred call from the console or a deskset extension The deskset is transferring a call to a system extension The deskset is unable to obtain an IP address You may need to check the DHCP server There are new calls in the caller ID history 87 Appendix Maintenance Taking care of your telephone e Your telephone base contains sophisticated electronic parts so you must treat it with care e Avoid rough treatment e Place the corded handset down gently e Save the original packing materials to protect your telephone base if you ever need to ship it Avoid water e You can damage your telephone b
53. es for the upper 16 locations and the white spaces for the lower 16 locations Assign a one touch entry Use the following steps to program the one touch keys 1 When the deskset is idle press MENU SELECT 2 Press A or W to scroll to One Touch then press MENU SELECT or SKIP 3 Press A or to scroll to Program then press MENU SELECT or SKIP 4 The screen displays Enter Number 5 Use the dialing keys to enter a telephone number up to 30 digits or an extension number e Press DELETE to delete a digit e Press REPEAT or SKIP to move the cursor to the left or right e You can include a pause while storing a dialing sequence that requires one during actual dialing Press A or W to choose Add pause then press MENU SELECT A P appears on the screen e Store a signal for switching to temporary tone signaling If you have dial pause rotary service this signal is required for some special services Press A or W to choose Send tone then press MENU SELECT A T appears on the screen All numbers you enter after this will send touch tone signals during dialing e You can store the flash signal required by some special services as part of a dialing sequence Press A or W to choose Add flash then press MENU SELECT An F appears on the screen Continue storing the number as usual 49 Telephone operation One touch Assign a one touch entry continued 6 Press A or W to choose Done then pres
54. eskset when a call arrives During message recording press A VOLUME or VOLUME Y to adjust the volume Call intercept When a caller is leaving a message on your private mailbox you can stop the recording and talk to the caller by pressing the corresponding line key LINE 1 LINE 4 You can turn this feature on or off See Call intercept on page 68 Message playback You can choose to play the new messages only or play all messages new messages and old messages Before playing each message the system announces the date and time of the recording After the last message you hear End of the messages To listen to messages in the mailbox 1 While the deskset is idle press ANS SYS on the deskset 2 Press amp or W to choose Play Messages then press MENU SELECT 3 Press amp or W to choose Play new msgs to play the new messages only or Play all msgs to play all the messages in the mailbox 4 Press MENU SELECT or P SKIP to play the messages 5 The system announces the number of messages date and time the message received then starts playing the messages If there are no messages in the mailbox the system announces No new messages if you have chosen Play new msgs or No messages if you have chosen Play all msgs T2 Answering system Answering system operation Options during playback When a message is playing you can adjust the playback volume skip repeat or delete the messa
55. ess A or to scroll to Set Ext No then press MENU SELECT or P SKIP 4 The screen displays Set Ext No Press REPEAT or gt SKIP to choose the desired extension number 11 26 5 Press MENU SELECT to save the setting and return to the previous menu To exit without making changes press CANCEL 6 You have to release the old extension number from the console to make it available for other desksets See Release extension number in the user s manual of the MS2085 console for more details OV vores e Ifthe extension number is already being used the screen briefly displays Extension no already in use e If you want to assign an extension number that is already being used see Release extension number on MS2085 console user s manual to replace the number e If the console this deskset is registered to has been reset to default you will need to assign the extension number of the deskset again 21 Getting started System setup Prime line Use this feature also known as automatic line selection to choose which line is automatically selected each time you lift the handset or press SPEAKER or HEADSET if a headset is connected to make an outside call If you select Auto the deskset picks up any plugged telephone line starting from Line 1 To set the prime line 1 When the telephone is idle press MENU SELECT 2 Press MENU SELECT again or SKIP to choose System Setup 3 Press A or to scroll to Pr
56. essages Make sure the auto attendant is turned on at the console Make sure the private mailbox is turned on at the deskset page 66 Make sure the memory of the answering system is not full Please refer to the Recording time on page 71 in the user s manual If the memory is full the system announces Memory full and then hangs up You need to delete some old messages in order to make room for new messages If Greeting only is selected in the Message length menu page 70 the answering system only plays the outgoing announcement It does not record incoming message The private mailbox does not answer after the correct delay ring Make sure the auto attendant is turned on at the console Make sure the private mailbox is turned on at the deskset page 66 If all four outgoing telephone lines are in use the system cannot answer incoming calls 82 Appendix Troubleshooting The private mailbox is recording incomplete messages e If the message length is not set to unlimited and a caller leaves a very long message part of it may be lost when the system disconnects the call after the set message length See Message Length on page 70 for details e If the caller pauses for longer than seven seconds the system stops recording and disconnects the call e If the system s memory becomes full during message recording the system stops recording and disconnects the call e If the caller s voice is very soft the system may
57. f you receive an incoming outside call during an intercom call there is an alert tone To answer the call press the corresponding line key LINE 1 LINE 4 The intercom call ends automatically 46 Telephone operation Call transfer You can transfer a call to any other system telephone Once you transfer a call it can be answered by any system telephone not just at the extension you called Blind transfer While on a call you can transfer a call directly without notifying the desired extension LINE 3 LINE 4 1 Press TRANSFER on the deskset while on a call The 4 call is put on hold 2 Press A or W to scroll to the desired extension then press MENU SELECT HOLD CONFERENCE OR Use the dialing keys to dial the extension number 3 The destination device rings Choose either option below e Answer the call by lifting the corded handset or pressing SPEAKER 4 e You can resume the call by pressing the corresponding flashing line key LINE 1 LINE 4 on the deskset before the destination device answers the call 4 Put the corded handset on the deskset or press SPEAKER to hang up Onores e If you transfer a call to an extension that does not exist the call ends FLASH TRANSFER INTERCOM AUTO REDIAL m _ m a a e The transferred call will only ring on the destination extension for three minutes e The extension which initiated the transfer can retrieve the call within
58. furbished PRODUCT of the same or similar design The manufacturer will retain defective parts modules or equipment Repair or replacement of the PRODUCT at the manufacturer s option is your exclusive remedy The manufacturer will return repaired or replacement products to you in working condition You should expect the repair or replacement to take approximately 30 days 3 How long is the limited warranty period The limited warranty period for the PRODUCT extends for TWO 2 YEARS from the date of purchase If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty this limited warranty also applies to repaired or replacement PRODUCT for a period of either a 90 days from the date the repaired or replacement PRODUCT is shipped to you or b the time remaining on the original two year limited warranty whichever is longer 4 What is not covered by this limited warranty This limited warranty does not cover e PRODUCT that has been subjected to misuse accident shipping or other physical damage improper installation abnormal operation or handling neglect inundation fire water or other liquid intrusion or e PRODUCT that has been damaged due to repair alteration or modification by anyone other than an authorized service representative of the manufacturer or e PRODUCT to the extent that the problem experienced is caused by signal conditions network reliability or cable or anten
59. ge When a message is playing on the deskset e Press A VOLUME or VOLUME to adjust the message playback volume e Press P SKIP after the date and time announcement to skip to the next message e Press REPEAT or to repeat the current message Immediately press REPEAT after the date and time announcement to hear the previous message e Press A or W to scroll to Stop then press MENU SELECT to stop the message playback or select Start then press MENU SELECT to start the message playback e Press DELETE after the date and time announcement to delete the message The system announces Message deleted Delete all private mailbox messages You can use this feature to delete all messages stored in the private mailbox 1 When the deskset is idle press ANS SYS 2 Press A or W to scroll to Private Mailbox then press MENU SELECT or P SKIP 3 Press A or W to scroll to Delete all msgs then press MENU SELECT or P SKIP 4 The screen displays Delete all messages Press MENU SELECT to confirm The screen displays All messages are deleted Record memo Memos are messages you record as reminders for yourself Play and delete them the same way as incoming messages 1 When the deskset is idle press ANS SYS 2 Press A or W to scroll to Private Mailbox then press MENU SELECT or P SKIP 3 Press A or W to scroll to Record Memo then press MENU SELECT or SKIP 4 Facing the deskset record your memo The s
60. gs Telephone setup Home area code Use this feature to program this deskset to recognize your home area code This feature makes it easy for you to place a call from the caller ID log When you receive a call from within your home area code the caller ID information only displays the seven digits of the telephone number When you dial from the call log only seven digits are dialed 1 2 Press A or to scroll to Home area code then press The screen displays Home area code Use the dialing When the deskset is idle press MENU SELECT Press A or to scroll to Phone Settings then press MENU SELECT or SKIP MENU SELECT or SKIP keys to enter a three digit area code e Press DELETE to delete a digit e Press lt REPEAT or SKIP to move the cursor to the left or right Press MENU SELECT to save the setting and return to the previous menu To exit without making changes press CANCEL Key tone The deskset is set to beep with each key press If you turn off the key tone there are no beeps when you press keys 1 2 Press A or to scroll to Key Tone then press Press A or W to choose On or Off Press MENU SELECT or SKIP to save the setting and When the deskset is idle press MENU SELECT Press A or to scroll to Phone Settings then press MENU SELECT or P SKIP MENU SELECT or SKIP return to the previous menu To exit without making changes press CANCEL or
61. he console When this feature is turned off and you put a call on hold both ends of the call will hear a beep every 10 seconds To turn this feature on or off 1 When the console is idle press MENU SELECT 2 Press A or W to scroll to Phone Settings then press MENU SELECT or P SKIP 3 Press A or W to scroll to Music on Hold then press MENU SELECT or P SKIP 4 Press A or W to scroll to On or Off 5 Press MENU SELECT or P SKIP to save the setting and return to the previous menu To exit without making changes press CANCEL or 4 REPEAT Hold reminder When this feature is on and there is a call on hold the deskset beeps once every 30 seconds To turn this feature on or off 1 When the deskset is idle press MENU SELECT 2 Press A or to scroll to Phone Settings then press MENU SELECT or SKIP 3 Press A or W to scroll to Hold Reminder then press MENU SELECT or P SKIP 4 Press A or to scroll to On or Off 5 Press MENU SELECT or P SKIP to save the setting and return to the previous menu To exit without making changes press CANCEL or 4 REPEAT 31 Telephone settings Telephone setup Phone rename Use this feature to rename the deskset To change the setting 1 When the deskset is idle press MENU SELECT 2 Press A or to scroll to Phone Settings then press MENU SELECT or P SKIP 3 Press A or W to scroll to Phone Rename then press MENU SELECT or P SKIP 4 Us
62. history while on a call 1 Press CALL HISTORY then press A or to scroll to the desired entry 2 Press MENU SELECT to dial the desired entry To exit without making changes press CANCEL and continue with the conversation To access the redial list while on a call 1 Press AUTO REDIAL then press A or to scroll to the desired entry 2 Press MENU SELECT to dial the desired number To exit without making changes press CANCEL and continue with the conversation To access the one touch entry while on a call Press the desired one touch key for the number in the upper location OR Press LOWER then the desired one touch key for the number in the lower location 39 Telephone operation Redial The last 10 telephone numbers dialed up to 30 digits are stored in system memory If there is a cordless handset registered to this deskset the redial memory is shared between the deskset and its registered cordless handset To view the 10 most recently dialed numbers 1 Press AUTO REDIAL to enter the redial list and display the most recently called number 2 Press A or W to view other recently called numbers 3 Press CANCEL to exit the redial list To redial a number When the desired number displays on the screen e Lift the handset OR e Press SPEAKER gt or HEADSET To override automatic line selection press LINE 1 LINE 4 for the desired line then lift the handset To copy a redial entry to dire
63. hones Wireless Technology Research LLC WTR an independent research entity led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers Supported by the U S Food and Drug Administration WTR recommends to physicians that Pacemaker patients e Should keep wireless telephones at least six inches from the pacemaker e Should NOT place wireless telephones directly over the pacemaker such as in a breast pocket when it is turned ON e Should use the wireless telephone at the ear opposite the pacemaker WTR s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones Especially about telephone answering systems Two way recording This unit does not sound warning beeps to inform the other party that the call is being recorded To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call you should start the recording process and then inform the other party that you are recording the conversation SAVE THESE INSTRUCTIONS 90 Appendix FCC part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments ACTA The label on the back or bottom of this equipment contains among other things a product identifier in the format US AAAEQ TXXXX This identifier mu
64. ime Line then press MENU SELECT or P SKIP 4 Press A or W to choose the desired line then press MENU SELECT or P SKIP To exit without making changes press CANCEL Oor If you install less than four telephone line cords to the MS2085 console and select Auto as your Prime line setting make sure you plug in your telephone line cords starting from L1 2 jack Avoid having any unoccupied telephone jack between other occupied telephone jacks 22 Getting started System setup Network setup The deskset must have an IP address locating its connection with the router You can set the deskset to obtain IP from a DHCP server automatically or assign a specific IP on your own The deskset obtains IP from the router automatically by default To enable the Auto set IP 1 When the deskset is idle press MENU SELECT 2 Press MENU SELECT again or gt SKIP to select System Setup 3 Press A or to scroll to Network Setup then press MENU SELECT or P SKIP 4 Press A or to scroll to Auto set IP then press MENU SELECT or P SKIP 5 Press A or to scroll to Yes then press MENU SELECT or B SKIP 6 The screen displays Obtain IP from DHCP server Press MENU SELECT to save the setting T The screen displays Obtaining IP from DHCP server Please wait The process takes up to one minute 8 The screen displays IP obtained XXX XXX X XXX Check network info when the IP is successfully assigned Press MENU SELECT to read th
65. ined the IP from your router you do not need to perform the steps below If the deskset cannot obtain an IP address from the router after you power it up the screen displays No IP assigned Check network then displays the network setup menu Press A or to scroll to Set static IP then press MENU SELECT The screen displays Enter static IP Use the dialing keys to enter a specific IP e Press DELETE to delete a character e Press to add a dot e Press REPEAT or SKIP to move the cursor to the left or right When entering a specific IP make sure the IP range is not blocked by the router If you are installing more than one deskset in the system keep the first three sets of digits consistent and the last one different among different desksets For example if you enter 192 168 1 1 as the static IP of the first deskset make sure the first three sets of digits are also set as 192 168 1 in other system desksets Press MENU SELECT The screen displays Subnet mask Use the dialing keys to enter a specific subnet mask e Press DELETE to delete a character e Press to add a dot e Press REPEAT or SKIP to move the cursor to the left or right Press MENU SELECT The screen displays Router Gateway Use the dialing keys to enter a specific gateway e Press DELETE to delete a character e Press to add a dot e Press REPEAT or SKIP to move the cursor to the left or right Press MENU SELECT to save
66. key which is currently in use for the conference to join the call A Inviting parties using Intercom 1 Make or answer an outside call 2 Press another available line key to make another outside call The original outside call is put on hold When the external party picks up you can have a private conversation with that party OR Press INTERCOM The outside call is put on hold Press A or to scroll to the desired extension or enter the desired extension number directly The called extension picks up the intercom call You can now have a private conversation with that extension 3 Press CONFERENCE at any time to begin the conference call 4 If necessary repeat steps 2 3 above to invite another system extension to join the conference until the maximum capacity is reached 5 Place the corded handset on the deskset or press SPEAKER if you are using speakerphone to hang up If the party who initiates the conference call hangs up the conference call will be ended The call will also be ended when all parties hang up To drop an outside line e If you want to drop an outside line during a conference call press the corresponding line key LINE 1 LINE 4 OR e If the other end of the outside line hangs up the call press the corresponding line key LINE 1 LINE 4 to release that line for other system extension use Oor If you want to start a conference with two outside calls make sure you have invited two outsi
67. kset dials the one touch number using the speakerphone 50 Telephone operation One touch Edit the one touch key T 2 oO T Press A or to scroll to View then press Press A or W to scroll to the desired one touch location Press MENU SELECT to select Edit The screen displays Edit Number Use the dialing keys When the deskset is idle press MENU SELECT Press A or to scroll to One Touch then press MENU SELECT or SKIP MENU SELECT or SKIP to edit the number e Press DELETE to delete a digit e Press REPEAT or SKIP to move the cursor to the left or right e You can include a pause while storing a dialing sequence that requires one during actual dialing Press A or W to choose Add pause then press MENU SELECT A P appears on the screen e Store a signal for switching to temporary tone signaling If you have dial pause rotary service this signal is required for some special services Press A or W to choose Send tone then press MENU SELECT A T appears on the screen All numbers you enter after this will send touch tone signals during dialing e You can store the flash signal required by some special services as part of a dialing sequence Press A or W to choose Add flash then press MENU SELECT An F appears on the screen Continue storing the number as usual Press A or to scroll to Done then press MENU SELECT to save the setting Delete an one touch key HI
68. l intercept When a caller is leaving a message on your private mailbox you can stop the recording and talk to the caller by pressing the corresponding line key LINE 1 LINE 4 Choose whether private incoming messages can be intercepted by the deskset during recording 1 When the deskset is idle press ANS SYS 2 Press amp or W to scroll to Private Mailbox then press MENU SELECT or P SKIP 3 Press A or to scroll to Call Intercept then press MENU SELECT or SKIP 4 Press A or W to choose On or Off 5 Press MENU SELECT or SKIP to save the setting and return to the previous menu To exit without making changes press CANCEL 68 Answering system Answering system setup Remote access code Use this code to select a three digit number to allow remote access of the answering system from another telephone You can change the code to any number from 000 999 This code is 333 by default 1 When the deskset is idle press ANS SYS 2 Press A or W to scroll to Ans Sys Setup then press MENU SELECT or P SKIP 3 Press A or W to scroll to Remote Code then press MENU SELECT or SKIP 4 The screen displays Remote Code Use the dialing keys to enter a three digit remote code e Press DELETE to delete a digit e Press 4 REPEAT or P SKIP to move the cursor to the left or right 5 Press MENU SELECT to save the setting and return to the previous menu To exit without making changes press CANCEL
69. ll press to adjust the listening volume page 35 e During message playback press to adjust the playback volume page 73 e Press to adjust the ringer volume when in idle mode page 27 e When assigning or dialing a one touch number press to switch to the lower location the second 16 locations of a one touch key pages 49 51 Getting started Quick reference guide Main menu The gt symbol highlights a menu item Main menu e System Setup pages 21 26 e Ringers page 27 e Set Date Time page 28 e One Touch pages 49 51 e Phone Settings pages 28 32 e Registration pages 17 19 e Customer Support page 32 MESSAGE WAITING a Using menus le CEK e Press MENU SELECT to show the Poan Sane oy e Press A or W to scroll through menu items e Press MENU SELECT or SKIP to select a highlighted menu item e Press MENU SELECT to save changes e Press CANCEL to cancel an operation exit the menu display or return to the idle screen LINE 1 LINE 2 ii LINE 3 LINE 4 TD Getting started Introduction This AT amp T MS2015 deskset is not a stand alone telephone You must purchase the MS2085 console and register this telephone to the console before use This system is not compatible with any other AT amp T 4 line small business telephones except for the MS2085 console and MS2025 handset The MS2015 deskset is hearing aid compatible and can be connected to the console via a router
70. ll privacy is set to On by default The deskset allows only one device to use a line at a time You can turn this setting off during a call to allow other telephones to join the call The setting automatically returns to On after you hang up To turn call privacy off during a call 1 2 3 To turn call privacy back on during a call 1 2 3 During the call press MENU SELECT Press MENU SELECT to select Call Privacy Press A or W to choose Off then press MENU SELECT Other telephones can now join the call by pressing the corresponding line key LINE 1 LINE 4 During the call press MENU SELECT Press MENU SELECT to select Call Privacy Press A or W to choose On then press MENU SELECT The deskset displays PRIV No extension can join the call now If another extension tries to access the line you are using it displays Line is not available at this time Oor You cannot set call privacy during intercom 37 Telephone operation Options while on calls Recording a call Use this feature to record a phone conversation during a call The recording is treated the same as memos and is marked as a new message in the private mailbox You cannot record a conference call or an intercom call and you cannot use another line while you are recording a phone conversation Listen to recorded conversation the same way as incoming messages or memos see Message playback on page 72 To record a call 1 During a call pre
71. na systems or e PRODUCT to the extent that the problem is caused by use with non AT amp T accessories or e PRODUCT whose warranty quality stickers PRODUCT serial number plates or electronic serial numbers have been removed altered or rendered illegible or e PRODUCT purchased used serviced or shipped for repair from outside the United States of America or Canada or used for commercial or institutional purposes including but not limited to products used for rental purposes or e PRODUCT returned without a valid proof of purchase see item 6 below or e Charges for installation or setup adjustment of customer controls and installation or repair of systems outside the unit 93 Appendix Limited warranty 5 How do you get warranty service To obtain warranty service in the United States of America visit www telephones att com or cau 1 800 222 3111 in canada call 1 866 288 4268 NOTE Before calling for service please review the user s manual a check of the PRODUCT s controls and features may save you a service call Except as provided by applicable law you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT s to the service location The manufacturer will return repaired or replaced PRODUCT under this limited warranty to you Transportation delivery or handling charges are prepaid The manufacturer ass
72. ng Press to start recording a memo e Press to stop recording Oo Press to turn the private mailbox on or off Press during a message playback to delete current message Press to delete all messages 5 Hang up to end the call T4 Answering system Remote access Cut out the remote access wallet card at the back of this user s manual for quick reference Qos e If you do not enter any valid remote access command after you enter the answering system successfully the answering system starts to record the message after the tone e If the memory is full the system announces Memory is full when you try to record a memo by pressing 9 You cannot record new memo until some old messages in the mailboxes are deleted Check the system remaining space frequently to maintain availability of space page 71 75 Appendix Deskset icon display Telephone lines On when this deskset is selected under the corresponding line group setting Flashes when line 1 line 2 line 3 or line 4 is put on hold Ringer off On steadily when the ringer volume is set to OFF Headset On steadily when using a corded headset Speakerphone On steadily when using the speakerphone MUTE Mute Microphone is muted PRIV Call privacy On steadily when the call privacy feature is set to On a0 New private mailbox message New message in the priate marbor FE _ Private mabor on The prate maior stumedon new New att
73. ns in the current entry To see other names starting with the letters on the same dial pad key keep pressing the key The names appear in alphabetical order For example if you have the names Jennifer Jessie Kevin and Linda in your directory e If you press 5 JKL once you see Jennifer e If you press 5 JKL twice you see Kevin e If you press 5 JKL three times you see Linda e To view Jessie press W while Jennifer is displayed 55 Directory Dial delete or edit entries You can dial delete or edit a directory entry name and number when it is shown on the deskset screen You can use the directory review page 54 or name search page 55 to show an entry Display dial When a number is displayed on the screen you can dial the number by lifting the corded handset or pressing SPEAKER 5 or the desired line key LINE 1 LINE 4 Delete an entry 1 When a directory entry appears press MENU SELECT 2 Press A or W to choose Delete then press MENU SELECT 3 The deskset displays Delete contact Press MENU SELECT to confirm OR When a directory entry appears press DELETE then press MENU SELECT to confirm 56 Directory Dial delete or edit entries Edit an entry 1 When a directory entry appears press MENU SELECT 2 Press A or W to choose Edit then press MENU SELECT 3 The screen displays Enter Name Use the dialing keys to edit the name If you only want to edit the
74. nty section on pages 93 94 Do not open this product except as directed in your user s manual Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks Replace backup battery only as described in your user s manual Do not burn or puncture batteries they contain caustic chemicals This power adapter is intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling an under the table or cabinet outlet A Caution Use only the power adapter provided with this product To obtain a replacement visit our website at www telephones att com or call 1 800 222 3111 in canada diat 1 866 288 4268 89 Appendix Important safety information Especially about cordless telephones e Electrical power The telephone base must be connected to a working electrical outlet The electrical outlet should not be controlled by a wall switch Calls cannot be made from the handset if the telephone base is unplugged switched off or if the electrical power is interrupted e Power adapter The power adapter is intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet Precautions for users of implanted cardiac pacemakers Cardiac pacemakers applies only to digital cordless telep
75. number skip to step 4 e Press DELETE to delete a character e Press REPEAT or SKIP to move the cursor to the left or right 4 Press MENU SELECT to save The screen displays Enter Number Use the dialing keys to edit the number e Press DELETE to delete a digit e Press REPEAT or SKIP to move the cursor to the left or right e You can include a pause while storing a dialing sequence that requires one during actual dialing Press A or W to choose Add pause then press MENU SELECT A P appears on the screen e Store a signal for switching to temporary tone signaling If you have dial pulse rotary service this signal is required for some special services Press A or W to choose Send tone then press MENU SELECT A T appears on the screen All numbers you enter after this will send touch tone signals during dialing e You can store the flash signal required by some special services as part of a dialing sequence Press A or W to choose Add flash then press MENU SELECT An F appears on the screen Continue storing the number as usual 5 Press A or W to scroll to Done then press MENU SELECT To exit without making changes press CANCEL 57 Directory Dial delete or edit entries Copy a directory entry to one touch 1 2 3 When a directory entry appears press MENU SELECT Press A or W to choose Copy to 1 touch then press MENU SELECT The screen displays Enter Number Use the dialing
76. on this telephone please consider using AT amp T s complete line of teleconference services to find a solution that best meets your needs AT amp T TeleConference Services reduces travel time and expenses while increasing productivity wherever people are located enabling you to host truly virtual meetings and share important information in real time To sign up for AT amp T TeleConference Services go to WWW att com orderconference for details 44 Telephone operation Conference call Call scenario The table below provides you with more information on the number of outside lines available for use during a conference call under different call scenarios A Inviting parties using Intercom Device that Number of Number of Outside lines starts a outside calls in extensions ina available for conference call a conference conference other extension to use Console 1 O oe i ee ee SP 2 2 o Deskset B Join a call in progress Device that Number of Number Outside lines starts a outside calls in of system available for conference call a conference extensions joined other extension Console Deskset 45 Telephone operation Intercom You can use the intercom feature for conversations between this deskset and a system deskset or between two system desksets The console and each deskset in the telephone system MUST be assigned a unique extension number for the intercom feature to work The
77. one service provider Test a working telephone at the telephone jack If another telephone has the same problem contact your telephone service provider The telephone line cord might be defective Try installing a new line cord Make sure that the Line group assignment is correct See Line group section on MS2085 console s user s manual for more details 81 Appendix Troubleshooting My caller ID isn t working Caller ID is a subscription service You must subscribe to this service from your telephone service provider for this feature to work on your telephone base The caller must be calling from an area that supports caller ID Both your and your caller s telephone service providers must use caller ID compatible equipment Make sure the area codes are set correctly on the deskset See Home area code on page 29 for details System does not receive caller ID when on a call Make sure you subscribe to caller ID with call waiting features from your telephone service provider Caller ID feature works only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment The outgoing announcement is not clear When recording the announcement make sure you speak in a normal tone of voice about nine inches from the deskset Make sure there is no background noise television music traffic etc when recording The private mailbox does not record m
78. only the deskset It is not a stand alone telephone and requires connection with MS2085 console to function You can also purchase MS2025 cordless handset or TL7600 cordless headset to separately to expand your system To order them visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 You must install and setup MS2085 console first before expanding your system with this MS2015 deskset Make sure your router has enough slots to accommodate all desksets TLT600 cordless headset gt Router Ethernet switch up to 15 stations MS2025 cordless handset Phone lines o o MS2025 MS2015 deskset MS2025 cordless e cordless MS2085 console handset handset e e k i gt TL7600 cordless headset TL7600 cordless headset Vics e You can have only one console in a system e You can register only one AT amp T MS2025 cordless handset and one AT amp T TL7600 cordless headset to an MS2015 deskset The system allows a maximum of one console and four desksets or five desksets to have cordless accessories When a deskset has cordless accessories they are all part of the same extension and only one extension device can be used at a time e We recommend you avoid using the deskset and a cordless accessory at the same time e You must have modular telephone jacks and an electrical outlet not controlled by a wall s
79. ot have power source or during a power outage Make sure you plug the Ethernet cable connecting to the router into the Ethernet jack and the Ethernet cable connecting to the computer into the PC jack Eg The network connection speed on my computer drops significantly after plugging the Ethernet cable through the PC jack E9 If you are using Gigabit Ethernet system the connection speed drops to 100M after plugging the Ethernet cable through the PC jack Ed T9 Appendix Troubleshooting The console flashes Check network when idle e Make sure you plug the Ethernet cable connecting to the router into the Ethernet jack and the Ethernet cable connecting to the computer into the PC jack e If you changed to a new router make sure the discovery method matches to the console Refer to Discovery method on page 25 to set the discovery method I cannot make intercom calls e Make sure you choose the correct extension e The destination telephone might be on an external call Wait and try again e Make sure the INTERCOM light is off before you make an intercom call If the light is on the system is busy or the intercom is unavailable Try again when the intercom light goes off e Check to make sure that each system extension has a unique extension number Refer to Set extension number on page 21 for details I cannot transfer outside calls e If you are on a conference call with another telephone in the same system the call
80. porary ringer silencing Directory Options While on Calls reesreesseseseenee 35 About the AireCtOryeccssssssssessssesnsesnee 52 Call Waiting essessnssesnsseesnseesnssernsneren 35 eateGtacacsesneommauenions 52 VOLUME CONTIOL ecssseesessseeesesseeeeeeneeees 35 Exit the directory oessssssssssssssssessesese 52 MUTE assos eiennenn iesenii 35 Create directory entries cesses 53 Temporary tone dialing 36 Create a new directory entry 53 Halss 36 Review directory entries oe 54 Switching between lines s 36 Search directory eeescesssssenessessenesnssnnesnee 59 CAL Priva Cy resena kisis Search by MAME vsvsvsv1v11111111111111111112121 55 Recording a call Dial delete or edit entries 56 Chain IAL Gs seeeseesesneeenseetnsnetnnneren Display dial essdaccsncsstacsseccsestatertebnncocbaca 56 REM abs secsses ciceccasssscssestucustasicendsencasescusstgussencave Delete am QMtrycessssssssssssssssesssessseee 56 To view the 10 most recently Edit an entry dialed MUMBETS neececcseesceesoeeersees 40 Copy a directory entry to TO redial a MUMBEL ceereecesceeeneene 40 ONE TOU as laccnnienincieicacan 58 To copy a redial entry to CIN CUO FY eaae eieaa 40 Caller ID To copy a redial entry to About the caller ID cs csecscurenenssonseneioeee 59 one touch MeEMOTy sssssseessseessesssseess Information about caller ID with To delete a number i call waiting inna A toredial sea ee Caller ID information Conference Call ce
81. s MENU SELECT to save the setting and return to the previous menu To exit without making changes press A or W to choose Cancel then press MENU SELECT or press CANCEL to previous menu T The screen displays Press a 1 touch key to save the number 8 Press the desired one touch key to store a the telephone number in the upper location OR Press LOWER then press the desired one touch key to store the telephone number in the lower location 9 The screen displays Number saved to 1 touch key briefly and then One Touch XX X represents the one touch location and the telephone number or extension number Oor If the one touch location already has an assigned number the screen displays Replace 1 touch key memory Press menu SELECT to replace the old number with the new one Review the one touch entry 1 When the deskset is idle press MENU SELECT 2 Press A or to scroll to One Touch then press MENU SELECT or SKIP 3 Press A or to scroll to View then press MENU SELECT or P SKIP 4 Press A or W to scroll to the desired one touch location The screen displays the one touch location number and the telephone number or extension number To dial a one touch entry When the deskset is idle press the desired one touch button for the destination party in the upper location OR When the deskset is idle press LOWER then press the one touch button for the destination party in the lower location The des
82. s no dial tone when you press HEADSET make sure the corded headset is firmly connected to the jack 78 Appendix Troubleshooting I cannot dial out First try all the suggestions above Make sure you have a dial tone before dialing The corded handset might take a second or two to connect the deskset and produce a dial tone This is normal Wait an extra second before dialing Make sure the deskset is set to the correct dial mode pulse dial or tone dial for the service in your area Refer to Dial mode on page 30 to set the dial mode If the other telephones in your building are having the same problem contact your telephone service provider I cannot switch a call from the deskset to the MS2025 cordless handset Make sure the system has only one line operating You cannot switch the call from the deskset to your MS2025 cordless handset if there is more than one telephone line in operation The deskset obtained an IP from the router but is not connected to the console You have to enter the name of the console and assign an extension number to this deskset after an IP is obtained Refer to Deskset installation on pages 10 11 for details Make sure both the console and deskset are directly connected to the same router My computer can t connect to the network after plugging the Ethernet cable through the PC jack Make sure the deskset is connected to power The PC jack EJ does not work when the deskset does n
83. s product s other features without subscribing to caller ID or combined caller ID with call waiting service e The format of telephone numbers displayed depends on the home area code you set See Home area code on page 29 for explanations and instructions on area code settings 59 Caller ID Caller ID information How the caller ID information call log works The telephone stores caller ID information for the last 200 incoming calls in the deskset Entries are stored in reverse chronological order The telephone deletes the oldest entry when the log is full to make room for new calls Each extension has independent caller ID information Deleting the caller ID information on any one extension does not affect the caller ID information on other extensions If you have a cordless handset registered to this deskset the caller ID memory is shared between the deskset and the cordless handset If you answer a call before the information appears on the screen it does not show in the caller ID information Review the caller ID information to determine who called to easily return the call or to copy the caller s name and number into your directory or one touch memory The time and date of the call and the caller s name and telephone number are included in the display Appears when there are new or missed calls Caller s name Caller s number Time of call Date of call If you subscribe to caller ID service this phone
84. sage Fold here Play private mailbox announcement ee T SLO asarni EE ES 8 Recorda MEMO sasccecsnssccsccnssssacccscsnoscnsccundssaccsacsnoscsncennasiasecactie Turn system off or on Delete a MESSAGE sississsssisisssssssisssssisisssasiiscisiiiissisiiiss sisiisiise Delete all MESSAGES sccsssssccnsesesnsssserssessssnesecsssssesnsnees End remote ACCESS Call ssiscssccascsacsnssccssssaccsosceasssoscensssessnassee Hang up Model name MS2015 Type 4 Line Small Business Deskset 2012 2013 Advanced American Telephones All Rights Reserved AT amp T and the AT amp T logo are trademarks of AT amp T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 Printed in China at amp t www telephones att com Message Guard is a registered trademark of Advanced American Telephones 2012 2013 Advanced American Telephones All Rights Reserved AT amp T and the AT amp T logo are trademarks of AT amp T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 Printed in China Issue 9 AT amp T 01 13
85. splays Registering Please wait The handset beeps once and begins registering to the MS2015 deskset It takes up to 60 seconds to complete the registration When the registration is successful the MS2015 deskset shows Handset registered and then the handset shows Ext Handset To change the handset name and the extension number shown on the handset screen refer to the Phone rename and Extension no sections in the user s manual of the cordless handset 6 Lift the handset then press the desired line key LINE 1 LINE 4 If you hear a dial tone the registration was successful Oor If the registration is not successful the MS2015 deskset returns to the previous screen To reset the handset remove the handset from the cradle Try the registration process again 17 Getting started Adding and registering a cordless headset You can use this deskset handsfree when you register a DECT 6 0 cordless headset AT amp T model TL7600 to the deskset You can only register one cordless headset to the deskset Make sure the headset battery is properly installed and charged before use Refer to the user s manual of the cordless headset for details Place the headset in the headset charger and note the color of the ON OFF button If the button flashes a blue and orange light twice every five seconds the headset is unregistered If the button shows a constant blue light the headset is registered You need to deregister the headset before yo
86. ss MENU SELECT or P SKIP 3 Press MENU SELECT again or press SKIP to select Ringer Volume 4 Press A V 4 REPEAT SKIP or AVOLUMEY on the deskset to adjust the ringer volume 5 Press MENU SELECT to save the setting and return to the previous menu To exit without making changes press CANCEL 0 R BALA LAPSES When the deskset is idle press AVOLUMEY to adjust the ringer volume then press MENU SELECT to save wi Oor The ringer volume also determines the ringer volume for intercom calls If the deskset ringer volume is set to off it is silenced for all incoming calls including intercom calls Ringer tone Use this feature to choose one of the ten ringer tones for incoming calls You can choose different ringer tones for different lines so you can easily identify which line is calling 1 When the deskset is idle press MENU SELECT 2 Press A or to scroll to Ringers then press MENU SELECT or SKIP 3 Press A or to scroll to Ringer Tone then press MENU SELECT or SKIP 4 Press A or W to select the desired line Line 1 Line 2 Line 3 or Line 4 then press MENU SELECT or P SKIP 5 Press A or to select a desired ringer tone 6 Press MENU SELECT to save the setting and return to the previous menu To exit without making changes press CANCEL or 4 REPEAT 7 Repeat steps 4 6 above to choose ringer tones for other lines if desired 27 Telephone settings Telephone setup
87. ss MENU SELECT 2 Press A or to scroll to Record call then press MENU SELECT 3 Press MENU SELECT to choose Start recording 4 The recording starts and the screen shows REC There is a beep sound Oor To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call you should start the recording process and then inform the other party that you are recording the call To stop recording Place the handset back to the deskset or press SPEAKER gt to hang up if you are using the speakerphone OR 1 Press MENU SELECT during the recording 2 Press A or W to scroll to Record Call then press MENU SELECT 3 Press MENU SELECT to choose Stop recording The system saves the conversation into the private mailbox 38 Telephone operation Options while on calls Chain dialing While you are on a call you can initiate a dialing sequence from the numbers in the directory caller ID history redial list or one touch memory Chain dialing can be useful if you wish to access other numbers such as bank account numbers or access codes from the directory caller ID history redial list or one touch memory To access the directory while on a call 1 Press DIRECTORY then press A or to scroll to the desired entry 2 Press MENU SELECT to dial the desired entry To exit without making changes press CANCEL and continue with the conversation To access the call
88. sses How the caller ID information A Inviting parties using call Log WOKS esssssssssssssssssssssesseeeeeeeees METCO Mesneris 43 Caller ID operation B Join a call iM progress su 44 Memory Match eecsessscsssssssssersnssersnetee Call scenario woes tscssesestssseseeees 45 Missed new calls indicator 61 InterCOMM annsa RANE 46 Review the caller ID information 61 Make an intercom call to an View dialing OPtiOMS c scccseeseee 62 extensio N A ASEE EENE EERE 46 Dial a call history entry 62 ANSWEN an intercom Call 46 Save a call history entry to the End an intercom Call 46 CIRO CON Yria 63 Answer an incoming call during Copy a caller ID entry to one an intercom Call recrseeneeneeneeneenerneen 46 TOUCA 64 oui EE E EA EE 47 Delete CNtriCS cococccoccocccccccceeeeeeeeeeccee 64 Blind transfer ecsecsssecseecseeeseeensees 4T Reasons for missing caller ID Call transfer using intercom 48 INFOF MATION ccsesecccssssseseceescsseeccessseseeeseseee 65 Transfer a call and speak to the receiving Party casesccesceesteeecscscssosscosneceassee 48 Answering system One TOUCH ooo eeeeececesesecececccececceeseee 49 Private mailbox Setup scssssssssssssseee 66 Assign a one touch entry 49 Private mailbox ON Off 66 Review the one touch entry 50 Private mailbox Celay ssssseseee 66 To dial a one touch entry uu 50 Message Guard ececsesssesssssssssntente 66 Edit the one touch key reser 51 ANNOU
89. st be provided to your telephone service provider upon request The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines See Installation Instructions in the user s manual The Ringer Equivalence Number REN is used to determine how many devices you may connect to your telephone line and still have them ring when you are called The REN for this product is encoded as the 6th and 7th characters following the US in the product identifier e g if is 03 the REN is 0 3 In most but not all areas the sum of all RENs should be five 5 0 or less For more information please contact your telephone service provider This equipment may not be used with Party Lines If you have specially wired alarm dialing equipment connected to telephone line ensure the connection of this equipment does not disable your alarm equipment If you have questions about what will disable the alarm equipment consult your telephone service provider or a qualified installer If this equipment is malfunctioning it must be unplugged from the modular jack until the problem has been corrected
90. tabs of the mounting bracket into the lower slots at the back of the deskset until they lock into place 13 Getting started Wall mount installation 6 Plug the Ethernet cable into the router your console is connected to and the power adapter into an electrical outlet not controlled by a wall switch Standard wall plate 7 Align the upper wall mounting hole on the back of the deskset with the upper tab of the standard wall plate Make sure the lower wall mounting hole on the mounting bracket also aligns with the lower tab of the standard wall plate Push the deskset down until it clicks securely in place 8 Bundle the Ethernet cable and power adapter cord neatly with twist ties Getting started Wall mount installation Wall mount to tabletop installation To change the deskset from the wall mount position to tabletop position follow the steps below 1 If the Ethernet cable and power adapter cord are bundled untie them first 2 Push the deskset up to remove it from wall Unplug the Ethernet cable from the router and the power adapter from the power outlet 3 See Deskset installation section on pages 7 9 13 Getting started PC jack You can connect your computer to the Ethernet network through the PC jack E of this deskset Plug one end of the Ethernet cable into the PC jack at the back of the deskset and the other end into the Ethernet port of your computer PC jack Q N
91. the caller ID information become old have been reviewed the system removes the missed calls alert from the display and the NEW indicator turns off Review the caller ID information 1 When the deskset is idle press CALL HISTORY The deskset displays o XX New calls the number of missed call and XX calls the total number of missed calls and reviewed calls 2 Press A or W to review the caller ID awe aes as information The caller ID entries are stored in Fasc 2 ocr 3 reverse chronological order starting with the most recent entry 3 To exit without making changes press CANCEL 61 Caller ID Caller ID operation View dialing options Although the incoming call history entries have 10 digits the area code plus the seven digit number in some areas you may need to dial the seven digits only 1 plus the seven digits or 1 plus the area code plus the seven digits You can change and store the number of digits that you dial in the call history While reviewing the call history press pound key repeatedly on the deskset to show different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory Dial a call history entry 1 When in the caller ID history press A or W to browse the number you wish to call 2 Lift the handset or press SPEAKER OR To override automatic line selection press the desired line key LINE 1
92. the vicinity of the leak Under certain circumstances a spark may be created when the adapter is plugged into the power outlet or when the handset is replaced in its cradle This is a common event associated with the closing of any electrical circuit The user should not plug the phone into a power outlet and should not put a charged handset into the cradle if the phone is located in an environment containing concentrations of flammable or flame supporting gases unless there is adequate ventilation A spark in such an environment could create a fire or explosion Such environments might include medical use of oxygen without adequate ventilation industrial gases cleaning solvents gasoline vapors etc a leak of natural gas etc Do not use this product near water or when you are wet For example do not use it in a wet basement or shower or next to a swimming pool bathtub kitchen sink or laundry tub Do not use liquids or aerosol sprays for cleaning If the product comes in contact with any liquid unplug any line or power cord immediately Do not plug the product back in until it has dried thoroughly Install this product in a protected location where no one can trip over any line or power cords Protect cords from damage or abrasion If this product does not operate normally see the Troubleshooting section on pages 78 84 of this user s manual If you cannot solve the problem or if the product is damaged refer to the Limited warra
93. to choose Done then press MENU SELECT To exit without making changes press A or W to choose Cancel and then press MENU SELECT or press CANCEL to return to the previous menu To copy a redial entry to one touch memory 1 Press AUTO REDIAL to enter the redial list and display the most recently called number 2 Press A or W to view other recently called numbers 3 Press REPEAT or SKIP to choose Copy to 1 touch then press MENU SELECT 4 The deskset displays Press a 1 touch key to save the number e Press the one touch button for the destination party in the upper location the first 16 one touch location OR e Press LOWER then press the one touch button for the destination party in the lower location the second 16 one touch location 5 The deskset displays Number saved to 1 touch key To delete a number While the screen displays the desired number press DELETE to delete the number from the redial memory The screen displays Redial deleted 41 Telephone operation Redial Auto redial Use this feature to automatically redial a number up to ten times 1 Press AUTO REDIAL to enter the redial list and display the most recently called number 2 Press A or W to view other recently called numbers 3 While the screen displays the desired number press REPEAT or gt SKIP to choose Auto redial then press MENU SELECT 4 The telephone calls the desired number using the speakerphone The
94. u can register it to the deskset See the deregistration instructions in the user s manual of the telephone to which it is currently registered To register a TL7600 cordless headset to your MS2015 deskset 1 Place the headset in the headset charger and allow it to charge for at least five minutes before beginning registration Make sure the headset is out of the headset charger before you begin registration 2 On the MS2015 deskset press MENU SELECT 3 Press A or to scroll to Registration and press MENU SELECT or P SKIP 4 Press A or to scroll to DECT Headset then press MENU SELECT or SKIP The MS2015 deskset shows Registering DECT Headset It takes up to 60 seconds to complete the registration 5 Place the headset into the cradle The MS2015 deskset shows DECT Headset registered when the registration is successful 6 Lift the headset then press the headset ON OFF button If you hear a dial tone the registration was successful If there is no dial tone or the ON OFF light on the headset flashes twice every five seconds the registration was not successful Remove the headset from the headset charger and repeat the registration process again starting with Step 2 above 18 Getting started Deregistering cordless handset and cordless headset If you have a registered handset and or headset and need to replace one of them or both you will have to deregister both devices first then register each devic
95. ue de la classe A est conforme a la norme NMB 003 du Canada 92 Appendix Limited warranty The AT amp T brand is used under license any repair replacement or warranty service and all questions about this product should be directed to In the United States of America visit www telephones att com or cau 1 800 222 3111 in canada call 1 866 288 4268 1 What does this limited warranty cover The manufacturer of this AT amp T branded product warrants to the holder of a valid proof of purchase CONSUMER or you that the product and all accessories provided in the sales package PRODUCT are free from defects in material and workmanship pursuant to the following terms and conditions when installed and used normally and in accordance with the PRODUCT operating instructions This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada 2 What will be done if the PRODUCT is not free from defects in materials and workmanship during the limited warranty period materially defective PRODUCT During the limited warranty period the manufacturer s authorized service representative will repair or replace at the manufacturer s option without charge a materially defective PRODUCT If the manufacturer repairs the PRODUCT they may use new or refurbished replacement parts If the manufacturer chooses to replace the PRODUCT they may replace it with a new or re
96. umes no risk for damage or loss of the PRODUCT in transit If the PRODUCT failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty the manufacturer will notify you and will request that you authorize the cost of repair prior to any further repair activity You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty 6 What must you return with the PRODUCT to get warranty service You must e Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty and e Include a valid proof of purchase sales receipt identifying the PRODUCT purchased PRODUCT model and the date of purchase or receipt and e Provide your name complete and correct mailing address and telephone number 7 Other limitations This warranty is the complete and exclusive agreement between you and the manufacturer of this AT amp T branded PRODUCT It supersedes all other written or oral communications related to this PRODUCT The manufacturer provides no other warranties for this PRODUCT The warranty exclusively describes all of the manufacturer s responsibilities regarding the PRODUCT There are no other express warranties No one is authorized to make modifications to this limited warranty and you should not rely on any such modification St
97. utomatically selects the ringing line Line indicators Each of the four indicators on LINE 1 LINE 4 indicate the state of the corresponding telephone line MENU SELECT ANS SYS e On when the corresponding line is in use e Flashes slowly when the line is on hold e Flashes rapidly when there is an incoming call on the corresponding line ae oe Making and ending a call To make a call from the deskset 1 Lift the handset or press SPEAKER 4 OR To override automatic line selection press LINE 1 LINE 4 for the desired line then lift the handset 2 Wait for a dial tone then enter the telephone number The screen displays the elapsed time as you talk in hours minutes and seconds To end a call from the deskset e Place the handset on the deskset to hang up OR e Press the corresponding line key LINE 1 LINE 4 to hang up OR e If you are using the speakerphone press SPEAKER to hang up Oor The elapsed time is not affected by accessing services from your telephone service provider 33 Telephone operation Telephone operation To make a call using a corded headset Make sure a corded headset is connected to the deskset page 20 1 Press HEADSET on the deskset 2 Wait for a dial tone then dial the number 3 To hang up press HEADSET To make a call using a cordless headset You can make a call using a registered cordless headset see Adding and registering a cordless headset
98. witch near where you are installing the phone e Every individual phone in your telephone system MUST be assigned a unique extension number for the intercom feature to work See Set extension number on page 21 e You must have a router with DHCP enabled for your system The MS2085 console does not assign any IP to the system deskset Getting started Installation Install the deskset close to the router connected to the MS2085 console and a power outlet not controlled by a wall switch The deskset can be placed on a flat surface or vertically mounted on the wall pages 12 15 For optimum range and better reception place the deskset in a central and open location Your product may be shipped with a protective sticker covering the deskset display remove it before use For customer service or product information visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 Avoid placing the deskset too close to Communication devices such as television sets VCRs or other cordless telephones Excessive heat sources Noise sources such as a window with traffic outside motors microwave ovens refrigerators or fluorescent lighting Excessive dust sources such as a workshop or garage Excessive moisture Extremely low temperature Mechanical vibration or shock such as on top of a washing machine or work bench Getting started Deskset installation Make sure you plug in the Ethernet
99. without making changes press CANCEL or 4 REPEAT Call screening Use this feature to choose whether incoming messages can be heard over the speaker when they are being recorded If you turn call screening on your hear the incoming message on your deskset when a call comes in 1 When the deskset is idle press ANS SYS 2 Press A or to scroll to Ans Sys Setup then press MENU SELECT or SKIP 3 Press A or W to scroll to Call Screening then press MENU SELECT or SKIP 4 Press amp or W to choose On or Off 5 Press MENU SELECT or P SKIP to save the setting and return to the previous menu To exit without making changes press CANCEL or 4 REPEAT 70 Answering system Answering system setup Recording time Use this feature to check the remaining recording time in the system 1 When the deskset is idle press ANS SYS 2 Press A or W to scroll to Record Time then press MENU SELECT or P SKIP 3 Press CANCEL to return to the previous menu T1 Answering system Answering system operation New message indication The QO icon displays on the deskset when there are new messages and or memos in the private mailbox The MESSAGE WAITING indictor on the deskset flashes when there are messages in private mailbox Call screening If the answering system and call screening are turned on see Call screening on page 70 the announcement and the incoming message broadcast at the d
100. y 49 Alert tones 77 Announcement 67 68 Answer a call 34 Answer an intercom call 46 Auto redial 42 Auto set IP 23 B Blind transfer 47 C Caller ID 59 65 Call history 61 Call intercept 68 72 Call privacy 37 Call screening 70 72 Call transfer 47 48 Call waiting 35 Capacity 52 Cardiac pacemakers 90 Chain dialing 39 Change the extension number 21 Conference call 43 45 Contrast 30 D Date 28 Default settings 32 Delay 66 Deregister handset 19 Deregister headset 19 Deskset registration 10 11 Dialing options 62 Dial mode 30 Directory 52 58 Directory card 2 Display dial 56 End a conference call 43 44 End an intercom call 46 F FCC ACTA and IC regulations 91 92 Flash 35 H Handset deregistration 19 Handset registration 17 Handsfree use 34 Hold 36 Hold reminder 31 Home area code 29 Icons 76 Important safety information 89 90 Indication 33 72 77 J Join a call 44 K Key tone 29 L Language 28 Lights 77 Limited warranty 93 94 Line indicators 33 Listening volume 35 M Mailbox setup 66 71 Maintenance 88 Make a call 33 Make an intercom call 46 Memo 73 Memory match 61 Menu settings 21 Index Index Message indication 72 Message playback 72 Missed new calls indicator 61 Mute 35 N Navigation keys 1 Network information 26 New message indication 72 6 One touch 49 51 One touch keys 2 On hook dialing predialing 34 Operation 3
101. you might see the caller s number or the caller s name and number from the telephone service provider after the first or second ring Caller ID information might not be available for every incoming call Callers may intentionally block their names and or telephone numbers This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone and while on another call It might be necessary to change telephone service to use this feature Contact your telephone service provider if e You have both caller ID and call waiting but as separate services you might need to combine these services e You only have caller ID service or only call waiting service e You do not subscribe to caller ID or call waiting services There are fees for caller ID services In addition services may not be available in all areas This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment The time and date along with the call information are from the telephone service provider Q NOTES e You can use this product with regular caller ID service or you can use thi

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