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1. Note If no jam is visible remove the tray completely Also look for a jam behind the upper and lower doors 3 Replace the tray Clearing jams in the multipurpose feeder When paper jams in the multipurpose feeder 250 xx Paper Jam appears Pull the paper down and out Clearing jams 67 Clearing jams in the manual feeder When paper is not placed far enough into the manual feeder the display prompts you to insert paper If the paper is pushed far enough into the manual feeder for the printer to sense it but not far enough to feed properly 200 xx Paper Jam appears In either case push the paper farther into the manual feeder Clearing jams 68 Maintaining the printer Periodically certain tasks are required to maintain optimum print quality Storing supplies Choose a cool clean storage area for the printer supplies Store supplies right side up in their original packing until you are ready to use them Do not expose supplies to e Direct sunlight e Temperatures above 35 C 95 F e High humidity above 80 e Salty air e Corrosive gases e Heavy dust Checking the status of supplies A message appears on the display when a replacement supply item is needed or when maintenance is required You can check the status of printer supplies anytime using e The control panel menus See the Menus and Messages Guide for a listing of menus and supply status messages e The IP address of a
2. To lock control panel menus 1 Open a Web browser In the address line enter the IP address of the printer or print server to be protected using the format http ip_address 2 Click Configuration 3 Under Other Settings click Security 4 Click Menu Lockout Setup Locking the entire printer You can use the printer lockout functionality to create a PIN that must be entered in order to use the printer When the printer is locked every print job it receives will buffer to the hard disk To print the jobs the user must enter the correct PIN using the control panel Administrative support 78 Notes e A printer hard disk must be installed in the printer and working properly for the printer lockout functionality to be available e Some data will continue to be processed while the printer is locked Reports such as user or event logs can be retrieved from a locked printer To lock control panel menus 1 Open a Web browser In the address line enter the IP address of the printer or print server to be protected using the format http ip_address 2 Click Configuration 3 Under Other Settings click Security 4 Click Printer Lockout PIN Modifying confidential print settings You can modify confidential print settings using the Embedded Web Server You can set a maximum number of PIN entry attempts When a user exceeds a specific number of PIN entry attempts all of the jobs for that user are deleted You can set an expi
3. Toner is low Replace the toner cartridge Troubleshooting 92 Clipped images Solution Guides in the selected tray are set Move the guides in the tray to the for a different media size than what proper positions for the size loaded is loaded in the tray There could be an incorrect page e Specify the correct page size in size selected in the driver or the driver or program program e Set the Paper Size to match the media in the tray Incorrect margins Cause Solution Guides in the selected tray are set for a different paper Move the guides in the tray to the proper positions for the size than what is loaded in the tray size loaded Auto size sensing is set to Off but you loaded a e Set the Paper Size to match the media in the tray different size paper in a tray For example you e Specify the correct page size in Print Properties or the inserted A4 size paper into the selected tray but did program not set the Paper Size to A4 Skewed print Cause Solution Guides in the selected tray are not in the correct position Move the guides in the tray to the proper positions for the for the media size loaded in the tray size loaded The media being used does not meet the printer Make sure you are using media that meets the printer specifications specifications Blank pages Cause Solution Toner is low e Remove the toner cartridge from the printer Shake the cartridge back and forth several ti
4. C532dn High Off The product is plugged into a wall outlet but the power switch is N A turned off Low Off lt 1 W Off The product is plugged into a wall outlet the power switch is N A turned off and the product is in the lowest possible power consumption mode The product is plugged into a wall outlet but the power switch is 25 W turned off The power consumption levels listed in the previous table represent time averaged measurements Instantaneous power draws may be substantially higher than the average Values are subject to change See www lexmark com for current values Power Saver This product is designed with an energy saving mode called Power Saver The Power Saver Mode is equivalent to the EPA Sleep Mode The Power Saver Mode saves energy by lowering power consumption during extended periods of inactivity The Power Saver Mode is automatically engaged after this product is not used for a specified period of time called the Power Saver Timeout Factory default Power Saver Timeout for this product in minutes By using the configuration menus the Power Saver Timeout can be modified between 1 minute and 240 minutes Setting the Power Saver Timeout to a low value reduces energy consumption but may increase the response time of the product Setting the Power Saver Timeout to a high value maintains a fast response but uses more energy Off mode If this product has an off mode which still consumes a small amoun
5. aaaaasennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nn nnnnnn nnmnnn nnmnnn nnmnnn nna 69 Storing SUPE S seeriana aa A A Aa ce REER enta REA ENAERE REER 69 Checking the status of SUpPNOSs aisscsccers es a acs ceeds cite coeds ceaceteds cae cat sete a aguas cans eeacieces eee sees 69 CONSERVING SUPDIIGS 5 i ci eu ses sae eee a a ea ee 69 Aligning the toner CantridQe Sirscct2 sacs ecekevcee ances tines acebeiesdh faethe ueaussust ideas ekieninineclexeted heeled 69 Cleaning the printhead lenses cccceeeeeeceeeeeeeeeeeeeeeeeeeeeesaaeeeeeesaaeeeeeesaaaeeeeeseaaeeeeeeeaaaeeeeesaaeeees 70 Ord ring SUPPN ES eiscesciceteccstsrcce cecsiesakes seuneensth ee aaa e aeae lek Henk la tiaa gee ee teint eet 70 Ordering toner CartridQes cccccecccceeeeeeeeeeeeeeaeeeeeaeeeeeaeeeeeaaeeseaaeeegeaeeeeaaeeeseaeeesaaeeesaeeeecaaeeseaeeenaeesesaeeeeaas 71 Ordering a transfer Delt ceccececcceeeeeeeeeeeneeeeeaeeeceaeeeeeaeeeceaaeeseaaeeeeeaeeeeeaeeeseaeeescaeeeseaeeescaeeesseaeeseaeeenseeeteas 72 Ordering a waste toner DOX sepii ane aiana aia eee a aaa a aa Aaaa E aA Sa aa aaae aa iaaa Aaaa i EESE 73 Ordering a TUSE zaera a eane aeae ae A ea a a aa EE Oeae E ae aaa tend aa e TE ae a eaa iaae eaa 73 Ordering photoconductors ccceeeeeeeneeeeeeeeeceeeeeeeaeeeceaeeeeaeeeteaaeeseaeeeseaaeeeeaeeeesaeeescaeeescaeeecsieeeseiaeeeseeeesegs 73 Moving the Printe ssiru e a a aada a iE EE A a e EiS 73 Before moving the printer ososan nnie iA ia AENEA EE Aa
6. depending on the table selected The observed color of each box is obtained by passing the CMYK or RGB combination labeled on the box through the selected color conversion table The user can examine the color samples pages and identify the box whose color is the closest to the desired color The color combination labeled on the box can then be used for modifying the color of the object in a software program For instructions see the software program Help Manual Color Correction may be necessary to utilize the selected color conversion table for the particular object Selecting which Color Samples pages to use for a particular color matching problem depends on the Color Correction setting being used Auto Off or Manual the type of object being printed text graphics or images and how the color of the object is specified in the software program RGB or CMYK combinations When the printer Color Correction setting is set to Off the color is based on the print job information no color conversion is implemented Note The Color Samples pages are not useful if the software program does not specify colors with RGB or CMYK combinations Additionally certain situations exist where the software program or the computer operating system adjusts the RGB or CMYK combinations specified in the program through color management The resulting printed color may not be an exact match of the Color Samples pages Troubleshooting 99 The following table
7. 10 Understanding the Control Panel ssc sciccsived cord aati endeneded aiedesd se veneee eed obser adcuedee nauk tame 11 PTS TMUNS MISE ected tet taden dae deat foties suas Ane os a E pa EEKE aE AAAA AERIS E TASAA ERAEN EAEAN EEOAE 12 l nstalling ODUM OINS 3ec2 ooo cacao 5 roc sec cacs cee e sa scars nace deans sebadeddec aude suas escedioesasesecceeseneccceeoss 14 Installing a 550 SMECUIORA WOM as ittoch tances ice osha he oilecctenGs eile Neh out es abet dels Ges a Naa hale a autre aale 14 Installing internal OPUONS ssw cst eae ere es lara aera ee eat ed Mies rh hatin aR 15 Available Options sc cse cece ceelunce reseede tense teen uh EEE ep ees EEEE a NaS AEE AE EEEREN ERENER ines cena 15 Accessing the system board to install internal Options cee ceeeeeeeeeeneeeeeeeeneeeeeeeeeeeeeeeeeaeeeeeeeeaaeeeereeaaes 15 Installing a memory carder ieaiaia nea a ea Tia aa aandeevehen eee ne epet ches be date E A sateen 18 Installing a flash memory or firmware CAL eeeeeeeeeeeennee ee eeeeeeeeeeenaeeeeeeeaaeeeeeeeaeeeeeseaaeeeeeseaeeeeeenaaes 21 Installing a printer Nard GiS Ke imour eenee eee eeene cette eenaeeeeeeea nate eeeteaeeeeeeeaaeeeeseeaaeeesesesaaeeeeseeaaeeseseeiaeeeeeneaaes 22 Installing an internal print server or port interface card o oo eee eeeee eee eeeee eee e ee teeeeeeeeeaeeeeeeetaaeeeeeteaeeeenea 24 Reinstalling the system board ACCESS COVED cc eccceeeecneeeeetenneeeeeeeeeeeeeeeaeeeeeteeaaeeeeeesaeeeeeeenaaeeeeeneeaeeeene
8. 11 Click File gt Print From the drop down list choose Paper Handling Make sure Page order is set to Reverse order From the Print options area select Even numbered pages Click Print Remove the pages from the output bin and load them into the paper tray facedown with the top of the page facing you Click File gt Print From the drop down list choose Paper Handling Make sure Page order is set to Normal From the Print options area select Odd numbered pages Click Print Printing only black text and graphics To print with black toner only for an extended period set the printer to Color Lock Out mode and remove and store the color printing supplies Printing 50 Note Store the color supplies in a clean cool dark dry place where the photoconductors will not be touched or scratched Configuring the printer for black only printing 1 Turn the printer off 2 From the control panel hold down and P while turning the printer on 3 Release the buttons when the clock appears and wait for CONFIG MENU to appear 4 Press V until v Color Lock Out appears and then press 5 Press A until Von appears and then press Submitting Selection appears 6 Press V until v Exit Config Menu appears and then press 7 Wait until Remove all color supplies appears Removing the color supplies Warning Do not touch the shiny photoconductor drums 1 Grasp the handhold Printing 51 2 Ope
9. 14 mm 4 8 5 4 mil thick 161 179 g m Paper Labels maximum 131 g m 35 Ib bond 131 g m 35 Ib bond 131 g m 35 Ib bond 4 Envelopes 60 to 105 g m 16 to 28 Ib bond 7 1 Paper weighing less than 75 g m 20 Ib bond is limited to simplex printing only at less than 60 relative humidity 2 For 60 to 176 g m 16 to 47 Ib bond paper we recommend grain long fibers For papers heavier than 176 g m 47 Ib bond we recommend grain short 3 The label area pressure sensitive area must enter the printer first 4 Vinyl labels are not supported 5 Use sulfite wood free or up to 100 cotton envelopes 6 Maximum weight for 100 cotton envelopes is 90 g m 7 105 g m 28 Ib bond envelopes must not exceed 25 cotton content Paper capacities Optional 550 sheet tray Tray 2 Multipurpose feeder 550 sheets 100 sheets Paper type Standard 250 sheet tray Tray 1 250 sheets Envelopes Based on 75 g m 20 Ib paper Paper and specialty media guide 44 Printing This chapter covers printing printer reports and job cancelation Selection and handling of paper and specialty media can affect how reliably documents print Installing printer software A printer driver is software that lets the computer communicate with the printer The printer software is typically installed during the initial printer setup For more information see the Setup sheet or Setup Guide that shipped with the printer
10. 7 wan guas ae e siz racao a Lenth guide tbs Pa Siz indicators Note If the same paper size is loaded again the tray does not need to be completely removed from the support unit Just remove and load the paper without adjusting the guides Loading paper and specialty media 29 Loading the multipurpose feeder 1 Push the multipurpose feeder latch to the right 2 Pull the multipurpose feeder door down Loading paper and specialty media 30 4 Prepare the paper for loading e Flex sheets of paper back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface e Hold transparencies by the edges and fan them Straighten the edges on a level surface Note Avoid touching the print side of transparencies Be careful not to scratch them e Flex a stack of envelopes back and forth to loosen them and then fan them Straighten the edges on a level surface 5 Locate the stack height limiter and tab Note Do not exceed the maximum stack height by forcing paper under the stack height limiter EF Stack height limiter a size indicators ra win guide Taft o Loading paper and specialty media 31 6 Load the paper and then adjust the width guide to lightly touch the edge of the paper stack e Load paper card stock and transparencies with the recommended print side facedown and the top edge entering first e Load envelopes w
11. 7 x 210 mm 5 50 x 8 27 in Paper and specialty media guide 42 Support for paper types Paper type Standard Optional 550 sheet Multipurpose Duplex 250 sheet tray tray Tray 2 feeder or manual Tray 1 feeder Paper Card stock i _ es v v v Paper labels Envelopes Glossy paper ed Vinyl labels are not supported Paper types and weights Paper type Standard 250 sheet tray Optional 550 sheet tray Multipurpose feeder or Tray 1 Tray 2 manual feeder Plain xerographic or Simplex only 60 to Simplex only 60 to Simplex only 75 to business paper 2 177 g m grain long 16 to 177 g m grain long 16 to 177 g m grain long 20 to 47 Ib bond 47 Ib bond 47 Ib bond Simplex or duplex 75 to Simplex or duplex 75 to Simplex or duplex 75 to 120 g m grain long 20 to 120 g m grain long 20 to 120 g m grain long 20 to 32 Ib bond 32 Ib bond 32 Ib bond Glossy papers Text 120 g m 80 Ib Text 120 g m 80 Ib Text 120 g m 80 Ib maximum Text 32 lb Bond Text 32 Ib Bond Text 32 Ib Bond Recycled papers Simplex only 75 to Simplex only 75 to Simplex only 75 to 177 g m grain long 20 to 177 g m grain long 20 to 177 g m grain long 20 to 47 b bond 47 b bond 47 b bond Simplex or duplex 75 to Simplex or duplex 75 to Simplex or duplex 75 to 120 g m grain long 20 to 120 g m grain long 20 to 120 g m grain long 20 to 32 Ib bond 32 Ib bond
12. CD Copies of the printer software are also available on the Lexmark Web site at www lexmark com You are using the wrong USB or Ethernet e Make sure you are using a recommended cable cable or the cable is not securely connected e Make sure the connection is secure Confidential and other held jobs do not print Cause Solution Formatting error has occurred e Print the job Only part of the job may print e Delete the job Printer has insufficient memory Free up additional printer memory by scrolling through the list of held jobs and a OO some of them Printer has received invalid data has received invalid data Delete the Delete the job Troubleshooting 83 Job takes longer than expected to print Cause Solution Job is too complex Reduce the complexity of your print job by eliminating the number and size of fonts the number and complexity of images and the number of pages in the job Page Protect is set to On Set Page Protect to Off 1 From the control panel press 2 Press W until V settings appears and then press 3 Press V until V setup Menu appears and then press 4 Press V until V page Protect appears and then press 5 Press V until Vote appears and then press Job prints from the wrong tray or on the wrong paper Solution Control panel menu settings do not match the media Make sure the Paper Size and Paper Type specified in loaded in the tray the printe
13. Do not add paper to the multipurpose feeder when it already contains paper Do not load or close the multipurpose feeder while a job is printing For information about supported paper sizes and types see the section about paper and specialty media Loading paper and specialty media 32 Loading the manual feeder Note The multipurpose feeder can also be used as a manual feeder 1 Use the marks above the slot to adjust the width guide for standard paper sizes For odd sizes once the paper is loaded move the width guide until it lightly touches the sheet Warning Do not force the width guide against the paper or it could be damaged 2 Load one sheet of paper flush with the right side of the slot Load an envelope with the flap side up The orientation of the envelope in this case is the same as its orientation when it is loaded into the multipurpose feeder For an illustration of proper envelope orientation see Load envelopes with the flap side up on page 32 3 Push the paper in until it stops The printer pulls it in farther Using the manual feeder Use the manual feeder to load single sheets not kept in a tray such as letterhead From Print Properties set the Paper Size and Paper Type When Load manual feeder with lt x gt appears on the display load a single sheet into the manual feeder and then press Follow these guidelines when using the manual feeder e Load only one sheet at a time e Load paper with
14. Hard disk connector 4 Firmware and flash memory card connectors Installing options 17 Warning System board electrical components are easily damaged by static electricity Touch something metal on the printer before touching any system board electronic components or connectors Installing a memory card The system board has one connector for an optional memory card A CAUTION If you are installing a memory card after setting up the printer turn the printer off and unplug the power cord before continuing 1 Access the system board 2 Open both latches on the connector completely 3 Unpack the memory card Note Avoid touching the connection points along the edge of the card 4 Align the notches on the memory card with the ridges on the connector Installing options 18 Tr rores 2 Ridges 5 Push the memory card straight into the connector until it snaps into place Make sure each latch fits over the notch located on either side of the memory card Installing options 19 6 Reinstall the system board access cover 7 Set the printer software to recognize the memory card a OaQad0o amp F Click Start gt Settings gt Printers Double click the printer icon Click File Properties Click the Install Options tab Increase the printer memory to the appropriate number Click OK Installing options 20 Installing a flas
15. If infrared communication stops or does not occur make sure e The distance between the two infrared ports is 1 meter 39 in or less If communication does not occur between ports move the ports closer together e Both ports are stable The computer and printer are on a level surface e The angle of communication between the two infrared ports is within 15 degrees of either side of an imaginary line drawn between the two infrared ports e No bright light such as direct sunlight is interfering with communication e No objects are placed between the two infrared ports Internal print server e Make sure the internal print server is securely connected to the printer system board For more information see Installing an internal print server or port interface card on page 24 e Make sure you are using the correct cable that it is securely connected and the network software is correctly set up For information about installing software for network printing click View User s Guide and Documentation on the Software and Documentation CD Memory card Make sure the memory card is securely connected to the printer system board USB parallel interface card e Make sure the USB parallel interface card is securely connected to the printer system board e Make sure you are using the correct cable and that it is securely connected Solving paper feed problems Paper frequently jams Solution Media loaded does not meet the print
16. Toner Cartridge Maintaining the printer 71 Part name Part number For printer s Cyan Return Program Toner C5220CS C530 C532 C534 Cartridge Magenta Return Program Toner C5220MS C530 C532 C534 Cartridge Yellow Return Program Toner C5220YS C530 C532 C534 Cartridge Black Return Program Toner C5220KS C530 C532 C534 Cartridge Cyan Return Program Toner C5200CS C530 Cartridge Magenta Return Program Toner C5200MS C530 Cartridge Yellow Return Program Toner C5200YS C530 Cartridge Black Return Program Toner C5200KS C530 Cartridge Ordering a transfer belt When Transfer belt life warning appears replace the transfer belt soon Make sure one is on order When Replace transfer belt appears replace the transfer belt immediately Note Because transfer belt life is affected by environment duty cycle and toner coverage actual page count at the end of life may vary For installation information see the documentation that came with the transfer belt Part number Part name 40X3572 Transfer belt Maintaining the printer 72 Ordering a waste toner box When 82 Waste Toner Box Nearly Full or 82 Replace Waste Toner Box appears you need to order a replacement waste toner box Part number Part name Ordering a fuser When Fuser Life Warning appears replace the fuser soon Make sure one is on order When Replace Fuser appears replace the fuser immediately For installation information see the document
17. a font sample list To print samples of the fonts currently available for your printer 1 Make sure the printer is on and Ready appears 2 From the control panel press e 3 Press W until V Reports appears and then press W 4 Press V until v Print Fonts appears and then press 5 Press V until v appears next to PCL Emul Fonts PostScript Fonts Or PPDS Fonts and then press After the font sample list prints Ready appears Printing a directory list A directory list shows the resources stored in flash memory or on the hard disk 1 Make sure the printer is on and Ready appears Cn 2 From the control panel press 3 Press V until v Reports appears and then press 4 Press V until v Print Directory appears and then press Printing Directory List appears After the directory list prints Ready appears Printing 49 Printing the print quality test pages Print the print quality test pages to isolate print quality problems 1 2 3 Turn the printer off Hold down and while turning the printer on Release the buttons when the clock appears and wait for CONFIG MENU to appear Press V until v Prt Quality Pgs appears and then press The print quality test pages print Press V until v Exit Config Menu appears and then press Resetting the Printer appears briefly followed by a clock and then Ready appears Printing a duplex job manually from a Macintosh computer oa A OO N a 10
18. and the Manual Color Correction setting Troubleshooting 98 Manual Color Correction applies to RGB and CMYK color conversion table mappings as defined in the Manual Color menu Users may select any of the different color conversion tables for RGB or CMYK Color conversion table Settings RGB sRGB Display Display True Black sRGB Vivid Vivid Off US CMYK Euro CMYK Vivid CMYK Off Note The Manual Color Correction setting is not useful if the software program does not specify colors with RGB or CMYK combinations It is also not effective in situations where the software program or the computer operating system controls the adjustment of colors How can I match a particular color such as a corporate logo Occasionally users have a need for the printed color of a particular object to closely match a specific color For example a user may need to match the color of a corporate logo While instances can occur in which the printer cannot exactly reproduce the desired color users should be able to identify adequate color matches for the majority of cases The Color Samples menu item can provide useful information in helping solve this particular type of color matching problem The nine Color Samples values correspond to color conversion tables in the printer Selecting any of the Color Samples values generates a multiple page printout consisting of hundreds of colored boxes Either a CMYK or RGB combination is located on each box
19. and then press Submitting Selection and Disabling Menus appear briefly Press V until V exit Config Menu appears and then press When Activating Menu Changes appears the menus are disabled Resetting the Printer appears briefly followed by a clock and then Ready appears Enabling control panel menus 1 2 Make sure the printer is turned off From the control panel press and hold and P while turning the printer on Administrative support 75 3 Release both buttons when Performing Self Test appears The printer performs its power on sequence and then CONFIG MENU appears 4 Press V until V panel Menus appears and then press 5 Press V until Venable appears and then press Submitting Selection Enabling Menus and Panel Menus appear briefly 6 Press V until V exit Config Menu appears and then press When Activating Menu Changes appears the menus are enabled Resetting the Printer appears briefly followed by a clock and then Ready appears Disabling Quick Start mode Quick Start mode allows the printer to begin printing before the engine has warmed to normal operating temperature When the printer receives a print job the pages print slowly at first and then more quickly as the printer warms up This reduces the overall time required to print a job from a standby mode Quick Start mode is turned on by default To turn Quick start mode off J 1 From the control panel press e 2 Press
20. feature or option is used with the product for which it was intended To obtain warranty service you may be required to present the feature or option with the product If you transfer this product to another user warranty service under the terms of this statement is available to that user for the remainder of the warranty period You should transfer proof of original purchase and this statement to that user Limited warranty service The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later provided that the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it or its original contents are substantially used up depleted or consumed To obtain warranty service you may be required to present proof of original purchase You may be required to deliver your product to the Remarketer or Lexmark or ship it prepaid and suitably packaged to a Lexmark designated location You are responsible for loss of or damage to a product in transit to the Remarketer or the Lexmark designated location When warranty service involves the exchange of a product or part the item replaced becomes the property of the Remarketer or Lexmark The replacement may be a new or repaired item The replacement item assumes the remaining warranty period of the original product Replacement is not available to you if the product you present for exchange is defa
21. footprint of the printer Any cart used to move the options must have a surface able to support the dimensions of the options e Keep the printer in an upright position e Avoid severe jarring movements Maintaining the printer 74 Administrative support Adjusting the brightness or contrast of the display Note These options are available on some models To adjust the brightness or contrast settings 1 a Ff QOQ N Make sure the printer is on and Ready appears en From the control panel press amp Press V until V settings appears and then press Press V until Vutilities Menu appears and then press Press V until V Brightness appears and then press Press V until V contrast appears and then press Press to increase the setting or V to decrease the setting When the adjustment is complete press This saves the setting as the new default Ready appears on the display Disabling control panel menus Since many people could be using the printer a support person may choose to lock the control panel menus to keep menu settings from being changed 1 2 3 Make sure the printer is turned off From the control panel press and hold and P while turning the printer on Release both buttons when Performing Self Test appears The printer performs its power on sequence and then CONFIG MENU appears Press V until V panel Menus appears and then press Press V until VDisabie appears
22. laptop computers is attached the printer is locked Once locked the metal plate and the system board cannot be removed Attach a security lock to the printer in the location shown Learning about the printer 10 Understanding the control panel Control panel item Description Display The display shows messages and pictures that communicate information about the printer e Printer status messages Indicate the current status of the printer such as Ready e Supplies messages Provide information about supplies such as Toner Low e Show me screens Provide instructions for resolving common printer errors These screens are only available when the printer detects an error code Pressing initiates action on a menu item Indicator light Indicates the printer status e Off The power is off e Blinking green The printer is warming up processing data or printing e Solid green The printer is on but idle Solid red Operator intervention is needed Stops all printer activity A list of options is offered once Stopped appears on the display Opens the menu index Note These menus are only available when the printer is in the Ready state Navigation buttons Press or V to scroll through menu lists Press or P to scroll through values or text that rolls to another screen Learning about the printer 11 Control panel item Description Returns the display to the previous screen 3 USB direct po
23. network printer Type the IP address of a network printer in the address bar of any browser ex 192 264 26 3 Supply status is usually available on the initial screen Conserving supplies There are some settings that you can change from the control panel that will help you to conserve toner and paper For more information see the Supplies menu Quality menu and Finishing menu in the Menus and Messages Guide If you need to print several copies you can conserve supplies by printing the first copy and checking it for accuracy before printing the remaining copies For more information see Printing confidential and other held jobs on page 45 Aligning the toner cartridges Sometimes replacing the transfer belt affects the alignment of the toner cartridges For the best print quality complete the following steps after replacing the transfer belt 1 Make sure the printer is turned off 2 From the control panel press and hold and P while turning the printer on 3 Release both buttons when Performing Self Test appears The printer performs its power on sequence and then CONFIG MENU appears 4 Press V until V color Alignment appears and then press 5 Press again to print the alignment page Maintaining the printer 69 10 11 Press V until V set A appears and then press From the printed sheet find the straightest of the 20 lines beside the letter A Press 4 or P until that number is displayed and then pre
24. of the tray Duplex two sided printing from trays 1 and 2 Letterhead facedown Letternead goes toward the rear of the tray Multipurpose feeder Letterhead facedown Letterhead top edge enters first Manual feeder Letterhead facedown Letterhead top edge enters first Duplex two sided printing from the Letterhead faceup Letterhead top edge enters last mulitpurpose feeder Using transparencies Print samples on the transparencies being considered for use before buying large quantities When printing on transparencies e From MarkVision Professional the printer software or the control panel set the Paper Type to Transparency For more information see Setting the Paper Size and Paper Type on page 35 e Feed transparencies from the standard tray Tray 1 or the multipurpose feeder e Use transparencies designed specifically for laser printers Check with the manufacturer or vendor to ensure transparencies are able to withstand temperatures up to 180 C 356 F without melting discoloring offsetting or releasing hazardous emissions e Use transparencies that are 0 12 0 14 mm 4 8 5 4 mil in thickness or 161 179 g m in weight Print quality and durability depend on the transparencies used e To prevent print quality problems avoid getting fingerprints on the transparencies e Before loading transparencies fan the stack to prevent sheets from sticking together e We recommend Lexmark part number 12A8240 for letter
25. panel press 2 Press V until V settings appears and then press 3 Press V until V setup Menu appears and then press 4 Press V until V Timeouts appears and then press 5 Press V until V print Timeout appears and then press 6 Press P until the desired value appears and then press Solving option problems Option does not operate correctly or quits after it is installed If an option does not operate correctly or quits working after it is installed e Turn the printer off wait for about 10 seconds and then turn the printer on If this does not fix the problem unplug the printer and then check the connection between the option and printer e Print the menu settings page and check to see if the option is listed in the Installed Options list If the option is not listed reinstall it e Make sure the option is selected in the program you are using Mac OS 9 users Make sure the printer is set up in the Chooser Troubleshooting for specific options follows If the suggested corrective action does not fix the problem contact Customer Support Drawers e Make sure the connection between the drawer and printer is secure e Make sure the media is loaded correctly Flash memory card Make sure the flash memory card is securely connected to the printer system board Troubleshooting 85 Hard disk with adapter Make sure the hard disk is securely connected to the printer system board Infrared adapter
26. size 35 setting type 35 storing 41 paper feed troubleshooting message remains after jam is cleared 87 paper jams avoiding 57 behind inner door 62 between fuser and standard exit bin 65 in manual feeder 68 in multipurpose feeder 67 in standard exit bin 65 in the duplex path 65 just beyond Tray 1 60 under fuser or fuser cover 63 paper path identifying 57 paper sizes supported 41 paper types duplex support 43 where to load 43 paper types and weights 43 photo conductors removing 51 photoconductors ordering 73 port interface card 24 Power Saver adjusting 77 print job canceling from Mac OS 9 x 56 canceling from Mac OSX 56 canceling from Windows desktop 55 canceling from Windows taskbar 55 print quality cleaning the printhead lenses 70 print quality test pages printing 50 print quality troubleshooting blank pages 93 characters have jagged edges 92 clipped images 93 color misregistration 88 dark lines 89 ghost images 92 gray background 92 light colored line white line or incorrectly colored line 89 poor transparency quality 91 print irregularities 91 print is too dark 91 print is too light 90 print quality test pages 87 repeating defects 88 skewed print 93 solid color pages 93 streaked horizontal lines 89 streaked vertical lines 90 toner fog or background shading 91 toner rubs off 94 toner specks 94 uneven print density 92 print troubleshooting held jobs do not print 83 incorrect characters print
27. size and Lexmark part number 12A8241 for A4 size transparencies Using envelopes Print samples on the envelopes being considered for use before buying large quantities For information on loading envelopes see Loading the multipurpose feeder on page 30 or Loading the manual feeder on page 33 When printing on envelopes e From the control panel set the Paper Source based on the source in use From the control panel the printer software or MarkVision Professional set the Paper Type to Envelope and select the envelope size For more information see Setting the Paper Size and Paper Type on page 35 e Use envelopes designed specifically for laser printers Check with the manufacturer or vendor to ensure the envelopes can withstand temperatures up to 180 C 356 F without sealing wrinkling curling excessively or releasing hazardous emissions e For the best performance use envelopes made from 90 g m 24 Ib bond paper Use up to 105 g m 28 Ib bond weight for envelopes as long as the cotton content is 25 or less All cotton envelopes must not exceed 90 g m 24 Ib bond weight e Use only new envelopes e To optimize performance and minimize jams do not use envelopes that Have excessive curl or twist Are stuck together or damaged in any way Paper and specialty media guide 39 Have windows holes perforations cutouts or embossing Have metal clasps string ties or folding bars Hav
28. the top edge going into the manual feeder first e Load preprinted letterhead facedown e To achieve the best possible print quality use only high quality paper designed for laser printers e To prevent jams do not add paper to the manual feeder while a job is printing For information about supported paper sizes and types see the section about paper and specialty media Loading paper and specialty media 33 Using the standard exit bin The standard exit bin holds up to 250 sheets of 20 Ib paper It collects print jobs facedown The standard exit bin collects every type of paper and specialty media the printer supports For more information see Paper and specialty media guide on page 37 Attaching the standard exit bin To attach the standard exit bin to the printer 1 Align it with the opening on top of the printer and slide it down 2 Press it down into place Using the paper stop The standard exit bin has a paper stop which is used to keep paper from sliding off the back of the printer It can be set to two lengths one for shorter paper sizes such as letter and A4 and one for longer sizes such as legal To extend the paper stop for short paper sizes 1 Grasp the flap at the indentation nearest the top of the bin 2 Rotate it back until it stops at a 90 angle Loading paper and specialty media 34 To close it fold it back down To extend the paper stop for longer paper sizes start with the pap
29. toner cartridge s causing the line ane 2 If the problem still occurs replace ABC D E the photoconductor unit e f the problem is on the back of the page replace the transfer belt Light colored line white line or incorrectly colored line Example Cause Solution Toner cartridge is defective Replace the color cartridge causing the line Photoconductors are defective Replace the photoconductor units Transfer belt is defective Replace the transfer belt Printhead lenses are dirty Clean the printhead lenses Streaked horizontal lines Example Cause Solution A toner cartridge is defective Replace the toner cartridge empty or worn Fuser is defective or worn Replace the fuser Photoconductors may be Replace the photoconductor units defective Troubleshooting 89 Streaked vertical lines Example Cause Solution Toner is smeared before fusing to the If media is stiff try feeding from media another tray Toner cartridge is defective Replace the toner cartridge causing the streaks Transfer belt is defective Replace the transfer belt Print is too light Solution Toner Darkness setting is too light RGB Brightness Select a different Toner Darkness setting RGB setting is too bright or RGB Contrast setting is incorrect Brightness setting or RGB Contrast setting from Print Properties before sending the job to print Note This solution applies to Windows users only Adjust th
30. 1 Turn the printer off 2 From the control panel press and hold and P while turning the printer on 3 Release both buttons when Performing Self Test appears The printer performs its power on sequence and then CONFIG MENU appears 4 Press V until v Prt Quality Pgs appears and then press The pages are formatted Printing Quality Test Pages appears and then the pages print The message remains on the control panel until all the pages print 5 After the print quality test pages print press V until V exit Config Menu appears and then press Q The information in the following topics may help you solve print quality problems If these suggestions still do not correct the problem contact Customer Support You may have a printer part that requires adjustment or replacement Troubleshooting 87 Repeating defects Example Cause Solution If marks occur repeatedly only in one color and Replace the toner cartridge if the defects occur multiple times down a page a toner cartridge every or photoconductor may be defective 33 5 mm 1 32 in e 35 7 mm 1 41 in Replace the photoconductor if the defects occur every e 28 3 mm 1 11 in e 72 4 mm 2 85 in If marks occur down the page repeatedly in all Replace the fuser if the defects occur every colors the fuser may be defective 116 2 mm 4 58 in Color misregistration Example Solution Color has shifted outside of the e Adjust the color alignment For
31. 3 Reinsert the tray Clearing jams 60 Clearing Tray 2 jams If the paper did not feed from Tray 2 correctly the jam is in the tray 242 xx Paper Jam appears 1 Open Tray 2 2 Remove the jam 3 Reinsert the tray If the paper fed from Tray 2 but is caught between Tray 1 and Tray 2 242 xx Paper Jam may appear 1 Open Tray 2 2 Grasp the paper on both sides Pull it out gently to avoid tearing it Clearing jams 61 3 Reinsert the tray If the paper fed from Tray 2 but is caught between Tray 1 and Tray 2 200 xx Paper Jam may appear 1 Open Tray 1 2 Pull the paper up and then out of the tray 3 Reinsert the tray Clearing jams behind the inner door If the paper is jammed behind the inner door but not under the photoconductors 200 xx Paper Jam appears Warning To avoid overexposing the photoconductors do not leave the inner door open longer than 10 minutes 1 Open the upper and inner doors The lower door opens with the inner door 2 Pull the jammed paper up and out 3 Close the lower door and then close the upper door Jams under the photoconductors Follow these instructions to remove jams under the photoconductors Clearing jams 62 If the paper is jammed under the photoconductors 200 xx Paper Jamor201 xx Paper Jam may appear 1 Open the upper and inner doors The lower door opens with the inner door 2 Pull the jammed paper out straight Note Be care
32. 32 Ib bond 1 Paper weighing less than 75 g m 20 Ib bond is limited to simplex printing only at less than 60 relative humidity 2 For 60 to 176 g m 16 to 47 Ib bond paper we recommend grain long fibers For papers heavier than 176 g m 47 Ib bond we recommend grain short 3 The label area pressure sensitive area must enter the printer first 4 Vinyl labels are not supported 5 Use sulfite wood free or up to 100 cotton envelopes 6 Maximum weight for 100 cotton envelopes is 90 g m 7 105 g m 28 Ib bond envelopes must not exceed 25 cotton content Paper and specialty media guide 43 Paper type Card stock maximum grain long Card stock maximum grain short Transparencies Standard 250 sheet tray Tray 1 Index Bristol 120 g m 67 Ib Tag 120 g m 74 Ib Cover 135 g m 50 Ib Index Bristol 163 g m 90 Ib Tag 163 g m 100 Ib Cover 176 g m 65 Ib 0 12 0 14 mm 4 8 5 4 mil thick 161 179 g m Optional 550 sheet tray Tray 2 Index Bristol 120 g m 67 Ib Tag 120 g m 74 Ib Cover 135 g m 50 Ib Index Bristol 163 g m 90 Ib Tag 163 g m 100 Ib Cover 176 g m 65 Ib 0 12 0 14 mm 4 8 5 4 mil thick 161 179 g m Multipurpose feeder or manual feeder Index Bristol 120 g m 67 Ib Tag 120 g m 74 Ib Cover 135 g m 50 Ib Index Bristol 163 g m 90 Ib Tag 163 g m 100 Ib Cover 176 g m 65 Ib 0 12 0
33. 84 incorrect margins 93 jammed page does not reprint 87 job prints from wrong tray 84 job prints on wrong paper 84 job takes longer than expected 84 jobs do not print 83 large jobs do not collate 85 media frequently jams 86 multiple language PDFs do not print 82 paper curls badly 94 tray linking does not work 84 unexpected page breaks occur 85 printer configurations 9 models 9 moving 73 74 Index 109 printer option problems hard disk with adapter 86 printer options troubleshooting drawers 85 flash memory card 85 infrared adapter 86 internal print server 86 memory card 86 option not working 85 USB parallel interface card 86 printhead lenses cleaning 70 printing black only 51 color 54 directory list 49 duplex jobs manually 50 font sample list 49 from Macintosh 45 from USB flash memory device 47 from Windows 45 installing printer software 45 menu settings page 48 network setup page 49 print quality test pages 50 printing confidential and other held jobs from Macintosh 46 from Windows 46 Q Quality menu 95 Quick Start mode 76 R recycling WEEE statement 104 Repeat print jobs 45 printing from Macintosh 46 printing from Windows 46 Reserve print jobs 45 printing from Macintosh 46 printing from Windows 46 restoring factory default settings 76 S safety information 2 Secure mode 81 security Embedded Web Server 81 locking control panel menus 78 locking entire printer 78 modifying confidential print setting
34. 9 336 EEC and 73 23 EEC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipmentdesigned for use within certain voltage limits A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support Lexmark International Inc S A Boigny France Notices 103 This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 Japanese VCCI notice Hm COVY IRRRENTWSIGA VCI RORE MELTWEST TORE HRMBRES SRS BEM MBA VCCINORBI BOC TIABHRAMRE CT TORE RR CRATSO ERBHWELTUETA COBRBMNILARTLEL S VRC MEL TRASNA E SMS ESSRCOTCEMHVET FNimat BAS Io GE CIEL UVR YRUAELTC ESL Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296 Note Some modes may not apply to your product 1 meter average sound pressure dBA N A Copying N A Values are subject to change See www lexmark com for current values Waste from Electrical and Electronic Equipment WEEE directive x The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union We encourage the recycling of our products If you have further questions about recycling options visit the Lexmark Web site at www lexmark com for your local sales office p
35. Adjusts color in printed output by increasing or decreasing the 5 to 5 amount of toner being used for each color Note 0 is the default setting Prints sample pages for each of the RGB and CMYK color sRGB Display conversion tables used in the printer sRGB Vivid Notes Display True Black e Selecting any setting prints the sample Vivid e Color samples consist of a series of colored boxes along Off RGB with the RGB or CMYK combination that creates the color US CMYK observed These pages can be used to help decide which Euro CMYK combinations to use to get the desired printed output Vivid CMYK The easiest way to access a complete list of these pages of CnyK is by using the Embedded Web Server a series of resident pages located in network printers Type the IP address of the printer in a browser window to see these pages Troubleshooting 96 Menu item Manual Color gt e RGB Image e RGB Text e RGB Graphics Manual Color gt e CMYK Image e CMYK Text e CMYK Graphics Color Adjust Description Customizes the RGB color conversions Notes e sRGB Display is the default setting This applies a color conversion table that tries to produce output that matches the colors displayed on a computer monitor e Vivid applies a color conversion table that produces brighter more saturated colors e Display tTrue Black applies a color conversion table that uses only black toner for neutral gray colors e sRGB V
36. Cyan PC Unit missing 31 Missing or defective Cyan cartridge 84 Magenta PC Unit missing 31 Missing or defective Magenta cartridge 84 Yellow PC Unit missing 31 Missing or defective Yellow cartridge Canceling a print job There are several methods for canceling a print job The following sections explain how to cancel a print job from the control panel or from a computer depending on the operating system Canceling a print job from the control panel If the job is formatting or already printing and Cancel a job appears on the first line of the display 1 Press V until Vcance1 appears A list of jobs appears 2 Press V until v appears next to the job you want to cancel and then press Canceling lt filename gt appears Note Once a print job is sent to easily cancel a job press The Stopped screen appears Press V until V cancel a job appears and then press Canceling a print job from the Windows taskbar When you send a job to print a small printer icon appears in the right corner of the taskbar 1 Double click the printer icon A list of print jobs appears in the printer window 2 Select a job to cancel 3 From the keyboard press Delete Canceling a print job from the Windows desktop Minimize all programs to reveal the desktop Double click the My Computer icon Double click the Printers icon Double click the printer icon Select the job to cancel O a A OO N s From the keyboard press Delete Pr
37. Do not load the manual feeder while the printer is printing Wait for Load manual feeder with lt x gt to appear Push all trays in firmly after loading media Make sure the guides in the trays are properly positioned and are not pressing too tightly against the paper Make sure all media sizes and media types are set correctly in the control panel menu Make sure all printer cables are attached correctly For more information see the setup documentation Note If a jam occurs clear the entire media path For information on the media path see the User s Guide Identifying the paper path The path that paper takes through the printer varies depending on where the paper enters and whether a duplex two sided job is being printed When a jam occurs a message indicating the jam location appears The following illustration indicates the area of the printer the numbers in the messages describe Clearing jams 57 203 Accessing jam areas Open doors and covers and remove trays to access jam areas The illustration shows the possible jam areas 1 SR 7 ae i Upper door 2 Fuser cover ee Inner door a Lower door 5 Standard tray Tray 1 Clearing jams 58 Optional 550 sheet tray Tray 2 6 Exit bin Use the following table to locate instructions for a particular jam Note To resolve any message all media must be cleared from the entire media path Control panel m
38. ES EANA TEA 90 PIA MO QUIANTS Sona arrer rn E A OTA E E I avian 91 Printis too datk aeriene arina aiea ea isl ee ee ei eA oe 91 Transparency print Quality iS POOP cossiensa eeeeee eee ee ene tere etna ee eee e ease AASE KASNA PAENT A aia Aa Aa iA taad 91 Toner fog or background shading appears ON the page eee eeeeeeeeeeeneeeeeeeeeneeeeeeeeeaeeeeeeeaeeeeeeeeaeeeeeeeeaaes 91 Gray DACkKQrOUN EOE T TEE ES 92 Uneven printdSnsity senne ra e a EAA AE E A EEEE E ATES 92 Characters have jagged or uneven CAGES ccceeeeceeeeeeeeeeeeteaeeeeeaeeeseaeeeeeaeeeeeaeeeseaeeeseaeeeceaeeeseaeeessnaeeeeaas 92 C E eE T E E EE 92 Clipped image Sh ai e a aaa ee Ni eee aia Ma ee a Wen aiaa 93 Contents 6 IMGOMOCt MANQINS ina a ERE acct pte Secachepeaguce ccbvak nace cade etanedepbeante dasteaceetaiieiee 93 SKEW Printecc cet Steet vee cae aa eure eae ae eaters et atcha ead en aha 93 Blank pagon asia ea eosin nie EEE nnelideesstcscuageantinvaes Gua EA EAS 93 SOlid COlOr PAGES 2 eaei ee tle dee Eea AE iae AEA en wily ch eae ENAN Coah AEEA Eaa uate eer aa ERa acl 93 Paper CUr tedehss toeste te bide ch eds hot rate atte cadet oe tas ahs biatteats te antec t okt sada rbestiee bt chemacc tetas 94 TONES SPOCKS onnan iaer eneke E NE EAA eed ads cee Ea AUER ee eel need avd seh dane ble dine ne nave i aS 94 LONG TUBS Offs ceva iin tA ae i Ade E ET Ae A E ED oe ee lee 94 Solving color quality ProDlOrnSice ssc cise ca eaeieabeetageest cevcia lac tanvedacec
39. ETER SAAS eee Aaa Eee nA RIANA 44 PPI Ae EE EEEE EE eat E E E E TE 45 Installing printer SOMW AN Cx oe ccct cag chee cnet eect eeteaces nates eieathaes eel Gna eenvens eee teentneeeenes 45 Printing a document from WIndOWws ic ccassactctniienskhieded een neta ened 45 Printing a document from a Macintosh COMPUtE cece eect ee etree eee e tea a aeeeeeeeeeeeeeeeeenennaaaaeees 45 Printing confidential and other held JODS cceeecececeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeseeesssesneeeeeeeeaeeeees 45 Holding jobs in the printe cceann arai Aaaa NEEE AE EEA AEAEE E AA ATE 45 Printing confidential and other held jobs from WiNdOWS esssssessssssessrisseesrrrssrrinrrnetinntnntnnnnnrtnnntnnernnnneennn 46 Printing confidential and other held jobs from Macintosh ssessissessrssesrrrrsesirrrnerirrnneernnrneinnnnerrnnnenet 46 Printing from a USB flash memory CeVICE cece cece ese eeeeeeeeeeeeeeeeeeeeeeeeeaaeeeeeeaaaeeeeeecaaaeeeeennaeeeenee 47 Printing a menu settings PAGS ss sovic tones cha cecis secuy be cupdag uy tect sd edeensdes eieetu iach eevee ati deent ei ewueeeu edna gocute 48 Printing a network setup DAQG sede sd ee etecteheke ets ng eneta acs eezeep seems ece ee edesaan aac be ek eee Mena 49 PrritiriG Ee TOME SAMple St Ae oe aay ence es 0s aaa cn ceaena ses de taaducaad uae axa eesaa teasaeetcucuag acu sedassadassuaccetaeangeae ee 49 Printing a directory Si ee MA A A Aaa ee 49 Printing the print quality test PaQeS
40. LEXMARK C530 C532 and C534 User s Guide July 2006 www lexmark com Lexmark and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries All other trademarks are the property of their respective owners 2006 Lexmark International Inc All rights reserved 740 West New Circle Road Lexington Kentucky 40550 Safety information Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible CAUTION Do not set up this product or make any electrical or cabling connections such as the power supply cord or telephone during a lightning storm Refer service or repairs other than those described in the user documentation to a professional service person This product is designed tested and approved to meet strict global safety standards with the use of specific Lexmark components The safety features of some parts may not always be obvious Lexmark is not responsible for the use of other replacement parts CAUTION Make sure that all external connections such as Ethernet and telephone system connections are properly installed in their marked plug in ports This product uses a laser A CAUTION Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure This product uses a printing process that heats the print media
41. Paper and specialty media guide 37 Unacceptable media The following media types are not recommended for use with the printer e Chemically treated media used to make copies without carbon paper also known as carbonless papers carbonless copy paper CCP or no carbon required NCR paper e Preprinted media with chemicals that may contaminate the printer e Preprinted media that can be affected by the temperature in the printer fuser e Preprinted media that requires a registration the precise print location on the page greater than 2 3 mm 0 09 in such as optical character recognition OCR forms In some cases registration can be adjusted with a program to successfully print on these forms e Coated media erasable bond synthetic media thermal media e Rough edged rough or heavily textured surface media or curled media e Recycled media containing more than 25 post consumer waste that does not meet DIN 19 309 e Media weighing less than 60 g m 16 Ib e Multiple part forms or documents Selecting media Using appropriate media prevents jams and helps ensure trouble free printing To help avoid jams and poor print quality e Always use new undamaged media e Before loading media know the recommended print side of the media This information is usually indicated on the media package e Do not use media that has been cut or trimmed by hand e Do not mix media sizes types or weights in the same source mixing results in
42. T SAVINGS INCIDENTAL DAMAGE OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES This is true even if you advise Lexmark or a Remarketer of the possibility of such damages Lexmark is not liable for any claim by you based on a third party claim This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark Lexmark s and its Suppliers and Remarketers limitations of remedies are not cumulative Such Suppliers and Remarketers are intended beneficiaries of this limitation Additional rights Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages so the limitations or exclusions contained above may not apply to you This limited warranty gives you specific legal rights You may also have other rights that vary from state to state Notices 107 Index Numerics 550 sheet drawer installing 14 802 1x authentication 80 A aligning toner cartridges 69 attaching cables 26 B black only printing 51 brightness adjusting 75 buttons control panel Back 11 Menu 11 navigation 11 numeric keypad 11 Select 11 Stop 11 Cc cables attaching Ethernet 26 USB 26 calling Customer Support 100 canceling a job from Mac OS 9 x 56 from Mac OSX 56 from the control panel 55 from Windows desktop 55 from Windows taskbar 55 card stock guidelines 40 loading 30 checking an unresponsive printer 82 cleaning pr
43. V until V settings appears and then press Press V until V setup Menu appears and then press W A ow Press V until V quick Start appears and then press 5 Press V until Vote appears and then press Submitting Selection appears followed by Ready Restoring factory default settings Menu settings marked with an asterisk indicate the active settings You can restore the original printer settings often referred to as the factory default settings 1 Make sure the printer is on and Ready appears Cn 2 From the control panel press amp 3 Press V until V settings appears and then press 4 Press V until V setup Menu appears and then press 5 Press V until V Factory Defaults appears and then press 6 Press W until Restore Now appears and then press Restoring Factory Defaults appears briefly then Ready appears Administrative support 76 The following factory default settings are restored e All downloaded resources in the printer memory are deleted This includes fonts macros and symbol sets e All settings return to the factory default settings except Display Language in the Setup menu and custom settings in the Parallel Serial Network Infrared LocalTalk USB and Fax menus Adjusting Power Saver 1 A OO N oa Make sure the printer is on and Ready appears From the control panel press Press V until V settings appears and then press Press V until V setup Menu appea
44. a 25 Attaching cable Smi annen Net it a aed gelds une nes hc eave en end een Saas nas eee age 26 Loading paper and Specialty MeCia sseeeseeeeeeeeeneeeeeeeeeneeeeeeeeseneeeeseeeeeeeenenseeees 27 LOAGING IN Standard Tay G sees sSevide cee tadetitedolcesscnnsede saree a Ru cadeeteubudeetdsacteodseere vie shtgedelaadetiasdlensccute 27 Loading the optional 550 sheet tray cceecceeeececeeeeeeeeeeeeeeeeeeeeeeeeeeneseeeeseseseseeeeeeeeeeeeeesseeeensaeeneees 29 Loading the multipurpose TEGO oc accey ates deen cic cepiecden sede coedsedadeczadyscudeeei dadeudededtatslindctandetuedoneviclencene 30 Using the multipurpose TOOUG M A cscs scx ciacc ac eeee ves cicdacencvaaseaneeadced cdeceadsadecbetek shea teaAveecedatesaessameesactindeas 32 Loading the manual Teed Sl xx ccaccccessesec a eevade hi hcee cc netans iadietieied Givonedek inn feeaegcaaseae Ried eeadesaceebetae 33 Using the manual feede inn ies ticiezenis Seaestigctvigh tench sauteed atte aes EEEE AE an ENEEK EEES 33 Using the standard exit DIM sg teedeieesteaevet cain eiebsauaeuevalaicisl teeek beceaduicgaducceanaien witens vane laenetanmentaeestemnetamea te 34 Setting the Paper Size and Paper Type ccccccesssceeeeeessnceeeeeeeaaeeeeeeeaaaeeeeeeseeeeeseeeeneeeeenesseeeeees 35 PICA HITIRUG sonata eiaa Saueeeerasiateatenetapedsseuceusteece tence dneswesd Perce POETE henna peat ROETE O EEE ES 36 Paper and specialty media Quide ccccccceeeeeeeeennnnnnee
45. aa ea Eiaa 73 Moving the printer to another location sssssssssrseserrrreserrnnentnranantnranantntanantnnanantnnanantnnanannnnanannennnannennnnane 74 Administrative SUPPOFt cccesseeseeeeeeeeeeeeneseeeeeeeeeeeeeeeseeeeeeseeeoaaeeeeeeeesoneasaseesessaeannaaaaees 75 Adjusting the brightness or contrast of the Gisplay ccccceccccececeecceeceeaeeeaeeeaeeeeeeeaeeeeeeeeeeseeeeeeeesees 75 Disabling control panel MENUS cccccssceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaeseaaaeeaaeasaeassenageeneees 75 Enabling control panel Men s sreo a a iae aa ea a r a 75 Disabling Quick Start M dra inan e a ia E aat A EE EE E itn 76 Restoring factory default SettingS ccccecceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaeeeaaeeaaaaeaaeaaaeateceeeenseessees 76 Adjusting Power SAVE Mic caiteesests sauder ones ssuvernun ENEEK EA SEERE EPERE OE REENA EERE ERLEEN EKEREN E 77 Encrypting the printer hard diSk ssssennssnnrenrrrnrrrntrrrtrrntrtnttttttttttttttttttttttttttttttEEEEEEEEEEEEEEEEEEEEEEEEEe 77 Disabling printer hard disk ENCryptiONn ccccccccccececeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaaeeaaeasaeansenseeeesees 78 Locking the control panel menus using the Embedded Web Servet ccccseccceeeeeeeneeeeeeeenneeeeees 78 Locking the entire Printer cccccesseesseeeseeeeeessesessesssesseessssessceeeecseeceeeceeecseeecseeeseeeeeeeeeeeeesceeeeeeeeeeess 78 Modifying confident
46. able to photographic images Should I use PostScript or PCL emulation printer software What settings should I use for the best color The PostScript driver is strongly recommended for best color quality The default settings in the PostScript driver provide preferred color quality for the majority of printouts Why doesn t the printed color match the color see on the computer screen The color conversion tables used in Auto Color Correction mode generally approximate the colors of a standard computer monitor However because of technology differences that exist between printers and monitors there are many colors that can also be affected by monitor variations and lighting conditions For recommendations on how the printer color sample pages may be useful in solving certain color matching problems see the question How can match a particular color such as a color in a corporate logo The printed page appears tinted Can I slightly adjust the color Sometimes a user may consider printed pages to appear tinted for example everything printed seems to be too red This can be caused by environmental conditions paper type lighting conditions or user preference In these instances adjusting the Color Balance setting may be used to create more preferable color Color Balance provides the user with the ability to make subtle adjustments to the amount of toner being used in each color plane Selecting positive or negative values for cy
47. an magenta yellow and black under the Color Balance menu will slightly increase or decrease the amount of toner used for the chosen color For example if a user believes the overall printed page to be too red then decreasing both magenta and yellow could potentially improve color preferences For information about adjusting the Color Balance setting see the Menus and Messages Guide on the Software and Documentation CD My color transparencies seem dark when being projected Is there anything can do to improve the color This problem most commonly occurs when projecting transparencies with reflective overhead projectors To obtain the highest projected color quality transmissive overhead projectors are recommended If a reflective projector must be used then adjusting the Toner Darkness setting to 1 2 or 3 will lighten the transparency For more information see the Menus and Messages Guide on the Software and Documentation CD Make sure to print on the recommended type of color transparencies For more information about the paper and media specifications see the User s Guide on the Software and Documentation CD What is manual color correction The color conversion tables applied to each object when using the default Auto Color Correction setting generate preferred color for the majority of documents Occasionally a user may want to apply a different color table mapping This customization is accomplished using the Manual Color menu
48. and the heat may cause the media to release emissions You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions This symbol indicates the presence of a hot surface or component A CAUTION To reduce the risk of injury from a hot component allow the surface to cool before touching CAUTION The printer weighs 25 40 kg 56 Ib therefore it requires at least two people to lift it safely Use the handholds on the sides of the printer to lift it and make sure your fingers are not under the printer when you set it down N CAUTION If you are installing a 550 sheet drawer after setting up the printer turn the printer off and unplug the power cord before continuing CAUTION If you are installing memory or option cards sometime after setting up the printer turn the printer off and unplug the power cord before continuing If you have any other devices attached to the printer turn them off as well and unplug any cables going to the printer A CAUTION If installing a flash memory or firmware card after setting up the printer turn the printer off and unplug the power cord before continuing Contents Learning about the Printer ccs occ sec sc saci es ccc sec sea eee ec eta eee 9 Gontigured Models E a eee a ee 9 Using the security lock TeatUNe iriidesccses slesene cobaccueeees otetved aig cane cadeagenessaneeshant Henin gee enenlaraenier
49. at do not meet the printer Use only transparencies recommended by the printer specifications manufacturer Paper Type setting for the tray you are using is setto Make sure the Paper Type setting is set to something other than Transparency Transparency Toner fog or background shading appears on the page Cause Solution Toner cartridge is worn or defective Reinstall or replace the cartridge Transfer belt is worn or defective Replace the transfer belt Photoconductor is worn or defective Replace the photoconductor Fuser is worn or defective Replace the fuser Toner is in the paper path Call for customer service Troubleshooting 91 Gray background Example Cause Solution Toner darkness setting is too dark Select a different toner darkness setting in the Print Properties before sending the job to print Uneven print density Example Cause Solution F Toner cartridge is defective Replace the toner cartridge Photoconductor is worn or Replace the photoconductor AB D defective ABCD ABCD Characters have jagged or uneven edges Cause Solution Downloaded font is not supported If you are using downloaded fonts verify the fonts are supported by the printer the host computer and the software application Ghost images Example Solution The photoconductors are not e Make sure the Paper Type setting functioning properly is correct for the media you are using e Replace the photoconductors
50. ation that came with the fuser Part number Part name 40X3569 120V 50 60Hz Fuser 40X3570 220 240V 50 60Hz 40X3571 100V 50 60Hz Ordering photoconductors When Black PC Unit Life Warning OrCyan PC Unit Life Warning Magenta PC Unit Life Warning Of Yellow PC Unit Life Warning appears you need to order replacement photoconductor s Part number Part name C53030X Photoconductor Unit C53034X Photoconductor Unit Multi Pack Moving the printer Before moving the printer A CAUTION The printer weighs 25 40 kg 56 Ib therefore it requires at least two people to lift it safely Use the handholds on the sides of the printer to lift it and make sure your fingers are not under the printer when you set it down Follow these guidelines to avoid personal injury or printer damage e Always use at least two people to lift the printer e Always turn off the printer using the power switch before moving it e Disconnect all cords and cables from the printer before moving it e Remove all printer options before moving the printer Warning Damage to the printer caused by improper moving is not covered by the printer warranty Maintaining the printer 73 Moving the printer to another location The printer and options can be safely moved to another location by following these precautions e Remove all printer options before moving the printer e Any cart used to move the printer must have a surface able to support the full
51. can help identify which Color Sample pages to use for color matching Color specification and object to Color Correction setting Sample pages to use be printed What are Detailed Color Samples and how do I access them This topic applies only to network printers These pages require the use of the Embedded Web Server The Embedded Web Server is a series of resident pages stored in the network printer firmware To access these pages browse to the IP address of the network printer Click Configuration Menu and then click Detailed Color Samples For more information about using the Embedded Web Server see the User s Guide on the Software and Documentation CD Detailed Color Samples are pages similar to the default pages of color samples accessible from the Quality menu using the control panel The default color samples available using this method have an increment value of 10 for red green and blue If the user finds a value on this page that is close but would like to scan more colors in a nearby area the user can use the Detailed Color Samples to select the desired color values and a more specific increment This provides a way to print multiple pages of colored boxes that surround a specific color of interest There are nine conversion tables available with the following three options e Print Prints the default pages e Detailed Lets you enter individual red green and blue values and a specific increment of color e Reset Lets y
52. cannot fuse to it properly If media is too smooth it can cause media feeding or print quality issues Always use media between 100 and 300 Sheffield points however smoothness between 150 and 200 Sheffield points produces the best print quality Moisture content The amount of moisture in media affects both print quality and the ability of the printer to feed the media correctly Leave media in its original wrapper until it is time to use it This limits the exposure of media to moisture changes that can degrade its performance Condition media before printing by storing it in its original wrapper in the same environment as the printer for 24 to 48 hours before printing Extend the time several days if the storage or transportation environment is very different from the printer environment Thick media may also require a longer conditioning period Grain direction Grain refers to the alignment of the media fibers in a sheet of media Grain is either grain long running the length of the media or grain short running the width of the media For 60 to 90 g m 16 to 24 Ib bond media use grain long fibers Fiber content Most high quality xerographic media is made from 100 chemically treated pulped wood This content provides the media with a high degree of stability resulting in fewer media feeding problems and better print quality Media containing fibers such as cotton possesses characteristics that can negatively affect media handling
53. cartridge with adhesive and could void the printer and cartridge warranties Do not print within 1 mm 0 04 in of the edge of the label of the perforations or between die cuts of the label Be sure adhesive backing does not reach to the sheet edge Zone coating of the adhesive at least 1 mm 0 04 in away from edges is recommended Adhesive material contaminates the printer and could void the warranty If zone coating of the adhesive is not possible remove a 3 mm 0 125 in strip on the leading and driver edge and use a non oozing adhesive Portrait orientation works best especially when printing bar codes e Do not use labels with exposed adhesive Using card stock Card stock is heavy single ply print media Many of its variable characteristics such as moisture content thickness and texture can significantly impact print quality Print samples on the card stock being considered for use before buying large quantities When printing on card stock e From MarkVision Professional the printer software or the control panel 1 Set the Paper Type to Card Stock 2 Set the Paper Weight to Card Stock Weight 3 Set the Card Stock Weight to Normal or Heavy e Be aware that preprinting perforation and creasing may significantly affect the print quality and cause jams or other paper handling problems Paper and specialty media guide 40 e Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up
54. ced altered in need of a repair not included in warranty service damaged beyond repair or if the product is not free of all legal obligations restrictions liens and encumbrances Before you present this product for warranty service remove all print cartridges programs data and removable storage media unless directed otherwise by Lexmark For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web at www lexmark com support Remote technical support is provided for this product throughout its warranty period For products no longer covered by a Lexmark warranty technical support may not be available or only be available for a fee Extent of limited warranty Lexmark does not warrant uninterrupted or error free operation of any product or the durability or longevity of prints produced by any product Warranty service does not include repair of failures caused by Notices 106 NModification or unauthorized attachments Accidents misuse abuse or use inconsistent with Lexmark user s guides manuals instructions or guidance Unsuitable physical or operating environment NMaintenance by anyone other than Lexmark or a Lexmark authorized servicer Operation of a product beyond the limit of its duty cycle Use of printing media outside of Lexmark specifications Refurbishment repair refilling or remanufacture by a third pa
55. color is a method of describing colors by indicating the amount of red green or blue needed to produce a certain color Troubleshooting 97 What is CMYK color Cyan magenta yellow and black inks or toners can be printed in various amounts to produce a large range of colors observed in nature For example cyan and yellow can be combined to create green Printing presses inkjet printers and color laser printers create colors in this manner CMYK color is a method of describing colors by indicating the amount of cyan magenta yellow and black needed to reproduce a particular color How is color specified in a document to be printed Software programs typically specify document color using RGB or CMYK color combinations Additionally they commonly let users modify the color of each object in a document For more information see the software program Help section How does the printer know what color to print When a user prints a document information describing the type and color of each object is sent to the printer The color information is passed through color conversion tables that translate the color into appropriate amounts of cyan magenta yellow and black toner needed to produce the desired color The object type information lets different color conversion tables be used for different types of objects For example it is possible to apply one type of color conversion table to text while applying a different color conversion t
56. computer must have a public private key pair Validate Peer Certificate is enabled by default requiring each host to have a signed authority certificate that is installed Each host must have its identifier in the Subject Alternate Name field of the signed certificate Note After a printer is configured for IPSec with a host IPSec is required for any IP communications to take place Supporting SNMPv3 Simple Network Management Protocol version 3 SNMPv3 allows for encrypted and authenticated network connections It also lets a system support person select the desired level of security Prior to use at least one user name and password must be assigned from the settings page To configure SNMPv3 through the Embedded Web Server 1 Open a Web browser In the address line enter the IP address of the printer or print server to be protected using the format http ip_address 2 Click Configuration 3 Under Other Settings click Network Ports 4 Click SNMP SNMPvs authentication and encryption has three levels of support e No authentication and no encryption e Authentication with no encryption e Authentication and encryption Using 802 1x authentication 802 1x authentication allows the printer to join networks that require authentication before allowing access 802 1x port authentication can be used with the WPA Wi Fi Protected Access feature of wireless printers or print servers to provide WPA Enterprise security support Support f
57. describes how some of the features provided in the Quality Menu can be used to solve typical color problems Quality menu Menu item Print Mode Color Correction Print Resolution Toner Darkness Enhance Fine Lines Description Settings Specifies whether images are printed in monochrome Color grayscale or in color Black Only Note Color is the default setting Adjusts the color output on the printed page Auto Notes Off ne Manual e Due to the differences in additive and subtractive colors certain colors that appear on computer monitors are impossible to duplicate on the printed page e Auto is the default setting Auto applies different color conversion tables to each object on the printed page It looks at how the color for each object is defined e Off turns off color correction e Manual allows customization of the color tables using the settings available under the Manual Color menu Specifies the printed output resolution 1200 dpi Notes 4800 CQ e 4800 CQ is the default setting e 1200 dpi provides the highest resolution output This setting increases gloss Lightens or darkens the printed output Notes e 4 is the default setting e Selecting a smaller number can help conserve toner e f Print Mode is set to Black Only a setting of 5 increases toner density and darkness to all print jobs e f Print Mode is set to Color a setting of 5 is the same as a setting of 4 Enables a print mode p
58. different from that to which the receiver is connected e Consult your point of purchase or service representative for additional suggestions The manufacturer is not responsible for radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device use a properly shielded and grounded cable such as Lexmark part number 1021294 for USB attach Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations Any questions regarding this compliance information statement should be directed to Director of Lexmark Technology amp Services Lexmark International Inc 740 West New Circle Road Lexington KY 40550 859 232 3000 Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Standard ICES 003 Avis de conformit aux normes de l industrie du Canada Cet appareil num rique de classe B est conforme aux exigences de la norme canadienne relative aux quipements pouvant causer des interf rences NMB 003 European Community EC directives conformity This product is in conformity with the protection requirements of EC Council directives 8
59. do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time Comments about this publication may be addressed to Lexmark International Inc Department F95 032 2 740 West New Circle Road Lexington Kentucky 40550 U S A In the United Kingdom and Eire send to Lexmark International Ltd Marketing and Services Department Westhorpe House Westhorpe Marlow Bucks SL7 3RQ Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you To obtain additional copies of publications related to this product visit the Lexmark Web site at www lexmark com References in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation i
60. e Note A password must be set to enable Secure mode Once enabled only the ports set to Secure and Unsecure will be open To configure Secure mode using the Embedded Web Server 1 Open a Web browser In the address line enter the IP address of the printer or print server to be protected using the format http ip_address 2 Click Configuration 3 Under Other Settings click Network Ports 4 Click TCP IP Port Access Administrative support 81 Troubleshooting Checking an unresponsive printer If your printer is not responding make sure e The power cord is plugged into the printer and a properly grounded electrical outlet e The electrical outlet is not turned off by any switch or breaker e The printer is not plugged into any surge protectors uninterrupted power supplies or extension cords e Other electrical equipment plugged into the outlet is working e The printer is turned on e The printer cable is securely attached to the printer and the host computer print server option or other network device Once you have checked each of these possibilities turn the printer off and then back on This often fixes the problem Solving printing problems Multiple language PDFs do not print Solution Documents contain unavailable 1 Open the document you want to print in Adobe Acrobat 2 Click the printer icon fonts The Print dialog appears 3 Select Print as image 4 Click OK Control panel display is blank or di
61. e an interlocking design Have postage stamps attached Have any exposed adhesive when the flap is in the sealed or closed position Have bent corners Have rough cockle or laid finishes e Adjust the width guide to fit the width of the envelopes Note A combination of high humidity over 60 and the high printing temperature may wrinkle or seal envelopes Using labels Print samples on the labels being considered for use before buying large quantities For detailed information on label printing characteristics and design see the Card Stock amp Label Guide available on the Lexmark Web site at www lexmark com publications Note Vinyl labels are not supported on this product Use only paper labels When printing on labels e From the printer software MarkVision Professional or the control panel set the Paper Type to Labels e Use only letter A4 and legal size label sheets e Use labels designed specifically for laser printers Check with the manufacturer or vendor to verify that label adhesives face sheet printable stock and topcoats can withstand temperatures up to 180 C 356 F and pressure up to 30 psi without delaminating oozing around the edges or releasing hazardous fumes Do not use vinyl labels e Do not use labels with slick backing material e Use full label sheets Partial sheets may cause labels to peel off during printing resulting in a jam Partial sheets also contaminate the printer and the
62. e color quality settings in the Quality menu The media being used does not meet the printer Load media from a new package specifications Avoid textured media with rough finishes Make sure the media you load in the trays is not damp Make sure the Paper Type and Paper Weight settings match the type of media you are using Color Saver is On Turn Color Saver off Toner is low Replace the toner cartridge Toner cartridge is defective or worn Troubleshooting 90 Print irregularities Example Cause Solution Media has absorbed moisture due to Load media from a fresh package high humidity into the paper tray The media being used does not meet Make sure the Paper Type and the printer specifications Paper Weight settings match the type of media you are using Avoid textured media with rough finishes A toner cartridge is low or may be Replace the toner cartridge almost empty Fuser is worn or defective Replace the fuser Print is too dark Solution Toner Darkness setting is too dark RGB Brightness Select a different Toner Darkness setting RGB setting is too dark or RGB Contrast setting is too high Brightness setting or RGB Contrast setting from Print Properties before sending the job to print Note This solution applies to Windows users only Toner cartridge is defective Replace the toner cartridge Transparency print quality is poor Cause Solution You are using transparencies th
63. e you harm A CAUTION This type of CAUTION indicates a hot surface A CAUTION This type of CAUTION indicates a shock hazard A CAUTION This type of CAUTION indicates a tipping hazard Federal Communications Commission FCC compliance information statement This product has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The FCC Class B limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit
64. eae scdeccacecreuenteuteseal Wieektngestceeeieentuanaiekecdavaltedcateenaaeeeeeredguldaetad nates 50 Printing a duplex job manually from a Macintosh COMPUTEM eee e eee eeeeeeeeeeeeeeeeeeeeeeeeeeeeaaaaeees 50 Printing only black text and Graphics sesecssctcacteceieuceievesthticadenesth ceed ancabepseraneutennseceielteadeiancebentindicteasetae 50 Configuring the printer for black only Printing 0 ccccccceeeeeeeeeeeeeeeeeeeceeeeeeeaeeeseaeeeseaeeeseaaeeseeeeseneeeteeaeeeeags 51 Removing the Color supplies ccc ceeeeecceeeeeeenneeeeeeeeaee eee eeaeeeeeeenaaeeeeeseaeeeeeeseaaeeeeesesaaeeeeseeaeeeeesseiaeeeeeneaaes 51 Configuring the printer for color printing and replacing the Color supplies 54 AMOS ING a print FOI sere tau asec eat ee ese nee ba ate banded et a caine Ge eta a a a 55 Canceling a print job from the Control panel cc cccceeeeeeeneeeeeneeeeeeeeeeeeeeeceeeeseaaeeeseaeeeseaeeeseaeeeseeeessnaeeseaes 55 Canceling a print job from the Windows taskbar cccccceseseeeeeneeeeeeeeeeeeeeeeeaeeeseaeeeseaaeeeeaeeteeeeeeeaeeeeaas 55 Canceling a print job from the Windows desktop cccecceeeeneeeeeneeeeeneeeeeeeeseaaeeeeeaeeeseaeeeseeeeeseeeeseeaeeeeaas 55 Canceling a print job from Mac OS 9 X cecccceceseeeeeeeeeeeeeeeaeeeseaeeeceaeeeseaeeeseaeeeseeaeeeseaeeeseaeeesceeseeeeeseeaeeseaes 56 Canceling a print job from Mac OS X c ceccscceceseeeeeneeeeeeeeeeeaeeeseaeeeseaeeeecaeeeseaeeeseeaeeeseaeeeseae
65. ed once Tray 1 is empty the printer will use paper from Tray 2 to finish printing Once the selected trays are loaded with same size and type of paper set the Paper Type to be the same for both trays To disable tray linking set the Paper Type setting to be different for each tray For information about linking trays see the Paper menu table in the Menus and Messages Guide Loading paper and specialty media 36 Paper and specialty media guide Media guidelines Media characteristics The following media characteristics affect print quality and reliability Consider these characteristics when evaluating new media stock Weight The printer can automatically feed media weights from 60 to 176 g m 16 to 47 Ib bond grain long Media lighter than 60 g m 16 Ib might not be stiff enough to feed properly causing jams For best performance use 90 g m 24 Ib bond grain long media For media smaller than 182 x 257 mm 7 2 x 10 1 in we recommend 90 g m or heavier media Curl Curl is the tendency for media to curl at its edges Excessive curl can cause media feeding problems Curl can occur after the media passes through the printer where it is exposed to high temperatures Storing media unwrapped in hot humid cold or dry conditions even in the trays can contribute to media curling prior to printing and can cause feeding problems Smoothness Media smoothness directly affects print quality If media is too rough toner
66. eeeeeeeeeeeaeeeeaeeeeeaeeseaeeeceaeeesaeeescaeeeseaeeeseaeeeseaeeeseeeesssaeesseeeessaees 86 Solving paper feed problemS seseessnnesooereeteeeetetntestrrtr uttter cy cab hese dev ek fended ead dng une eee esaenanees eases 86 Paper frequently JanS nen siene aeeiiaii naa went NEES peecicneeeesaeeceeeeengie cei phagecneebesseedeerssueiedevdpesarcnevessansseeenens 86 Paper jam message remains after jam is cleared ceecceceeeeeneeeeeeeeneeeeeeeenaeeeeeeesaeeeeeeeeaaeeeeeteaeeeeeeeeaes 87 Page that jammed does not reprint after you Clear the JAM eeeeeceeeesneeeeeeeeneeeeeeeenaeeeeetenaaeeeeetenaaeeeeeee 87 Solving print quality RODIGNIS sects case tecaus tile haet is teeta c a eerlacr ates eS teint Niece hota Ennn Ennet ect ceialeudds 87 Isolating print quality problems sarkai n eeeenee eee EO EEN T EEEE EAER aN Aaaa E ERAR 87 Repeating Cetects eien E AT E E TR A 88 Color misre istr tio Mi r a he Air a ne ade tel ated oa eee e aAa a e 88 Dark lines inna egies cede aa a a aa a aaa ada aA aaa AE ETTA ia 89 Light colored line white line or incorrectly colored line cccccceeeeeeeeeeeeeeeecneeeeeeeeeeeeeeeceeecaeeeeeeeeeeeeeteeeeees 89 Streaked horizontal lines ccccccecessceceeeeseneeeeeeeseeeeeeesseeeeeeesseeseeeeesseaeeeeesseesaeeeeseeceaeeesseeneeeeesssenaaeeessesaaeees 89 streaked vertical neS ne mun niae a E AA ia a EANAN te AAAA EIET EE ENE EN A ET 90 PIAL AS OO ignia bre bese sds anaE aS EE EEDE SEE EE EEE A E EE AREA A O
67. eeeeeeeeeeeeeeeeeeeennneeeeeeeeeeeeeee 37 MISC UIA SHS Sienie s n e aa a iaa a ae E eE ane EA seed Raspes 37 Me diacharacteristiC Sane renee i a i aaa a Aaa E bea ea a EE ae A aaa a aaa aaas 37 Unacceptable madia drean a AAA EA A AA ani Aa AAA EAAS PEELA tend Gua 38 Salecing medasar iren A a A NO E E AAAA AUNOR 38 Selecting preprinted forms and letterhead cccccccecceeeeceeeeeeeeeeeeeeeeceaaeeseaeeeseaeeeseeeeeseaeeeseaeeeseaeesseaeeteaas 38 Vale Menelan ads oa cra E E EE st cad secasetecakatanterareenseasuduntndr EE 38 Using TANS DARENGlOS scat a cetu cies cient e aa a E clus tdi nate adh deena AE EE es sete eee 39 Using envelopes reciia paa aa eal tcan stem ois Sate hee ont aie cadets Sete EEEE depleted ead 39 SIG labeli weds de tee wench ia eset RoR g a heed Revove Meee ended gia A Ee Ai 40 Contents 3 Using card StOCK iecerei eiiiai ames aein ial al celica teh een irae matte a AEE EEEE aa 40 Storing media zii eee a e e E ene eae ee aie ae e eae EEE 41 Supported paper sizes types and WeIGHHS cccceeeeescceeeeeeeeeeeeeenaeeeeeeaaaeeeeteaeeeeeeeeeeaeeeeeeaaeeees 41 Supported paper Si eS iiie ae eaa i E eaaa T dane eet daie aaan aariaa ever 41 Support for paper types cccccceceeeeeeeeeeeseeeeceeeeeeeaeeeeceeeeseaeeeeeaaeeseeaeeeceaeeeceaeeesnaeeeseaeeescaeeeeseeeeseiaeeenseeenaes 43 Paper types and weights sinnsear eaa a E EA A E AEEA E EAA a ENE Ea EES 43 Paper capa MeS sicu ea a E rA Ar Na aso Selena E ETA Er
68. eeseaeeseeeeesenaeeseeas 56 Cl ring JANIS e r reran e a aee re eSa a aene AE henares Oean Aaea Eanna enata Aroa SE saneatauassadecudsraets 57 Avoiding ALIS saena do Sea a al R A A a alias tds 57 ldentitying Ue Da Der pathine tyes atta ada wl ian ete cute aul oan ian tauren aaia 57 Accessing A AS ctr ote cece aca Soci fees ceed dates dass cece E a a ee eee sete eee 58 Clearing jams just beyond Tray 1 ccccecessccceeeesnceeeeeeeeeeeeeeeaaeeeeeeesaaaeeeeesaaaeeesesaaaeeeeensaaaeeeenssaaenees 60 Contents 4 Clearing Tray 2 Jann cerite a eare tages e a a a a a a a e a 61 Clearing jams behind the inner GOOl c cccccceeeeeeencceeeeeeeeeeeaeeeeeeesaaaeeeeeesgaaeeeeeeesaaaaeeeeeesenieeeeeees 62 Clearing jams under the fuser or fuser COVEL ccecceceeeeeceeeceeeeeeeeeeeeeeeeeeenaaaeeeeeeeaaaeeeeeeneeneeeeees 63 Clearing jams between the fuser and the standard exit DIN cceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeesteeeees 65 Clearing jams in the standard Sxitin ics fered secceteitere tats oie cct ste teehee ee eee eee 65 Clearing jams in the duplex PallicAaiciee hc sucteste ete cete eas Nite tae dite Meee eeletes died ab ada Maeda de 65 Clearing jams in the multipurpose fe del eeecceeeeesceeeeeeeeeceeeeeneaaeeeeeeeaaeeeeensaaaeeeeensaaeeeeessaeeeees 67 Clearing jams in the manual fe Cel eeeeecceeeeeeceeeeeeaeeeeeeeeaaeeeeesaaaeeeeaaaaeessaaaeeeeeeseaaeeeeeeaaaeees 68 Maintaining the printer
69. eexest tinea cgestlawed sacar iabiddeceaxssantaseeedecceres 95 Quality MOM ma a aa bested Aaaa aa AA edcagh bie pha dah adage aa anend ledoann Aa aa aaia 95 Frequently Asked Questions FAQ about Color printing cccccceceseeeeeeeeeeeneeeeeneeeseeeeseeaeeseaeeseeeeeesnaees 97 Contacting Customer SUB DON ica a ake acess ac n tenses co eresna ore eeaode eas ee SE EE 100 NOUUCCS oo ficiis i Fecectieicciecainttccntetetcacetatect condttsieseedatatedeadsied deaede tctacdaues ieautatiitiend tigteasecatede 102 Power consumption sicletcstssizifecsalsticgalstiaalek e cn eE pe e ta EEE pace go ac ahaa ceed cies ARE ERE REEE oa 105 WOK tests eae E i nad ated Mle et ed A eed i eea dd asd eae A sad ht eo ANE 108 Contents 7 Learning about the printer Configured models Basic models The following illustrations show the basic printer models C532n Standard exit bin Control panel Standard 250 sheet tray Tray 1 Manual feeder Tray 1 handhold ie o Standard exit bin Control panel Learning about the printer 9 Standard 250 sheet tray Tray 1 Tray 1 handhold feed Multipurpose feeder latch Multipurpose feeder Fully configured model The following illustration shows the fully configured printer model Not all models can be fully configured by adding an optional 550 sheet drawer Using the security lock feature The printer is equipped with a security lock feature When a lock compatible with most
70. emory capacity by adding optional cards The instructions in this section explain how to install the available cards you can also use them to locate a card for removal Available options Memory cards e Printer memory e Flash memory e Fonts Firmware cards e Bar Code e PrintCryption Note Use a 2 Phillips screwdriver to remove the system board access cover Other internal options The following internal options may be installed on some models e Printer hard disk e RS 232 serial interface card e Parallel 1284 B interface card e MarkNet N8000 Series internal print servers Accessing the system board to install internal options Remove the system board cover to access the system board Note This operation requires a 2 Phillips screwdriver A CAUTION Turn the printer off and unplug the power cord before continuing Installing options 15 Note Before attempting to access the system board see Using the security lock feature on page 10 and verify there is no security lock on the system board cover 1 Notice the eight screws located on the metal plate Turn the screws counterclockwise until they are loose Do not remove the screws Installing options 16 3 Pull the metal plate forward to remove it 4 Use the illustration to locate the connector for the card being installed 1 Memory card connector 2 Internal print server connector 3
71. er specifications Use recommended paper and other specialty media For detailed specifications see the Card Stock amp Label Guide available on the Lexmark Web site at www lexmark com Too much media was loaded Make sure the stack of media you load does not exceed the maximum stack height indicated in the tray or on the multipurpose feeder Guides in the selected tray are not set to the appropriate Move the guides in the tray to the correct position position for the paper size loaded Media has absorbed moisture due to high humidity e Load media from a fresh package e Store media in its original wrapper until you load it Troubleshooting 86 Paper jam message remains after jam is cleared Cause Solution The entire paper path was not cleared or D was not Clear media from the entire paper path and then press pressed Page that jammed does not reprint after you clear the jam Solution Jam Recovery in the Setup menu is set to Off Set Jam Recovery to Auto or On Press E Press V until V settings appears and then press Press V until v Setup Menu appears and then press Press W until Vprint Recovery appears and then press Press V until V Jam Recovery appears and then press Press V until Von or V Auto appears and then press Solving print quality problems Isolating print quality problems To help isolate print quality problems print the print quality test pages
72. er stop fully closed 1 Grasp the paper stop at the indentation farthest from the top of the bin 2 Rotate it up and back until it is lies flat To close the paper stop fold the flap forward and down Rotate the paper stop back into its closed position Setting the Paper Size and Paper Type Note Trays with matching Paper Size and Paper Type settings are automatically linked by the printer When a linked tray runs out of paper the printer draws from another tray Loading paper and specialty media 35 To change the Paper Size and Paper Type settings 1 2 3 4 5 6 7 8 Make sure the printer is on and Ready appears en From the control panel press V Press V until v Paper Menu appears and then press Press V until v Paper Size Type appears and then press Press V until the correct tray appears and then press Press V until v appears next to the correct size and then press Press 4 or P to scroll through the list of possible paper types Highlight the correct type and then press Submitting Selection appears The printer returns to the Paper Menu Press twice to return to the Ready state Tray linking Tray linking enables the automatic linking feature for trays when the same size and type of paper is loaded in multiple sources By linking trays you can create a larger capacity for output When one tray is empty paper feeds from the next linked tray For example if Trays 1 and 2 are link
73. essage Area description See 200 xx Paper Jam Jam at the input sensor Clearing jams just beyond Tray 1 on page 60 Clearing Tray 2 jams on page 61 Clearing jams behind the inner door on page 62 Jams under the photoconductors on page 62 200 xx Paper Jam Jam in the manual feed slot Clearing jams in the manual feeder on page 68 201 xx Paper Jam Jam between an input sensor and the fuser Jams under the photoconductors on exit sensor page 62 Jams under the fuser or fuser cover on page 63 Jam after the fuser exit sensor Jams under and behind the fuser on page 64 Clearing jams between the fuser and the standard exit bin on page 65 Jam in the duplex page turnaround area Jams under the rollers near the fuser on page 65 Jam in the duplex area Jams in the duplex area on page 66 241 xx Paper Jam Jam in Tray 1 Clearing jams just beyond Tray 1 on page 60 Jam in Tray 2 Clearing Tray 2 jams on page 61 250 xx Paper Jam Jam in the multipurpose feeder Clearing jams in the multipurpose feeder on page 67 Clearing jams 59 Clearing jams just beyond Tray 1 If the paper did not feed from Tray 1 correctly the jam is in the tray 241 xx Paper Jam appears 1 Open Tray 1 2 Remove the jam 3 Reinsert the tray If the paper fed from Tray 1 and jammed just beyond the tray 200 xx Paper Jam appears 1 Open Tray 1 2 Remove the jam
74. expected tO Print eee cece eeeeeeeeeeeneeeeeeeenaeeeeeteaeeeeeeeeaaeeeeseeaeeeeeeesaeeeeesesaeeeereeaaes 84 Job prints from the wrong tray or on the wrong PaPel ceeeceeeeeeeeeeeeeeeteeaeeeeeeeeneeeeeeetaeeeeeeesaeeeeneeaaes 84 Incorrect Characters priNtsnss rannira ae eee teenie aa sees teed de eae a a A ed dene Aaa a aaa aata 84 Tray lInkiIng GOeS NOt Work issih ene bes eeeadtere ented a ae ident ee a a a aaa aaa iaaa eed 84 Large jobs donot Collates j2ssccdncs a tecatsieteain des ene reeeatince i aakoce cd tanenc ava si veeceidt bese ici penanee eeea nn sti eeeeniaadvtazes 85 Unexpected page breaks OCCUN ccceececeeeetenneeeeeeeneeeeeeeeaeeeeeeteaeeeeeeneaeeeeeseaaeeeeensaeeeeeensaeeeeesinaaeeeenia 85 Solving option PTO BISMNS cence natosan cece et ens cansend cog ane aeiaeaec teen aeemee 85 Option does not operate correctly or quits after it is iNStalle eeeeeeeeeeeeeeeeeeeeeeeeaeeeteeeeteaeeeteeeeeeees 85 BIKENNE E E a ce eck eee Fe Solas exces olde cvs pads tvaaeees dose ciao svckyy cat odeee eg ev euveseu tues se nceeverdeust aiabe ct nverreuseaieueee wd 85 Flash MEMOLSY cardanas 85 Harddisk with adapta icscrcocniai iaia nii e A AA a AENT E EA a A E ATS 86 Infrared adapter eaea E eE ENKE ANa Ea EEEE Ea N E a O EREA E eE EEA EEEE RENAA 86 Internal Orint SoN aris T AE AE AAR avarie 86 Memory caldoso nainen E n AEA adder saath EN AE iE A A A AEE aid E A A A S A 86 USB parallel interface Card ceccecccecceeeeceee
75. ful not to dislodge the photoconductors 3 If the paper will not move remove all four photoconductors for more information see Removing the color supplies on page 51 Clear the jam and then replace the photoconductors 4 Close the lower door and then close the upper door Clearing jams under the fuser or fuser cover Jams under the fuser or fuser cover When paper is jammed under the fuser or the fuser cover 201 xx Paper Jam appears A CAUTION The fuser and the inside of the printer near the fuser may be hot Wait for the fuser to cool before clearing jams from this area Clearing jams 63 Warning To avoid overexposing the photoconductors do not leave the inner door open longer than 10 minutes 1 Open the upper and inner doors The lower door opens with the inner door 2 Determine where the jam is located a If paper is visible under the fuser grasp it on each side and pull it forward b Otherwise grasp the fuser cover by the tabs and lift it Pull the jammed paper up and out Close the fuser cover 3 Close the lower door and then close the upper door Jams under and behind the fuser When paper jams both under the fuser and in the slot behind the fuser 202 xx Paper Jam appears A CAUTION The fuser and the inside of the printer near the fuser may be hot Wait for the fuser to cool before clearing jams from this area Warning To avoid overexposing the photoconductors do not leave the inner d
76. g Hard disks are easily damaged by static electricity Touch something metal on the printer before touching a disk Note If an option card has been installed you may need to remove it before installing the hard disk 1 Access the system board For more information see Accessing the system board to install internal options on page 15 2 Remove the mounting plate hard disk ribbon cable and attachment screws from the package 3 Align the ribbon cable connector with the connector pins on the hard disk Installing options 22 4 Attach the ribbon cable to the hard disk 5 Align the screw holes on the mounting plate with the holes in the hard disk 6 Secure the mounting plate to the hard disk with the screws 7 Press the ribbon cable connector into the connector on the system board 8 Flip the hard disk over and then press the three posts on the mounting plate into the holes on the system board The hard disk snaps into place 9 Reinstall the system board access cover For more information see Reinstalling the system board access cover on page 25 Installing options 23 Installing an internal print server or port interface card Note A 2 Phillips screwdriver is needed to install an internal print server or port interface card Warning System board electrical components are easily damaged by static electricity Touch something metal on the printer before touching any system boa
77. h memory or firmware card The system board has two connections for an optional flash memory or firmware card Only one of each may be installed but the connectors are interchangeable A CAUTION If installing a flash memory or firmware card after setting up the printer turn the printer off and unplug the power cord before continuing 1 Access the system board For more information see Accessing the system board to install internal options on page 15 2 Unpack the memory card Note Avoid touching the connection points along the edge of the card 3 Holding the card by its sides align the plastic pins on the card with the holes on the system board This ensures the metal pins line up correctly as well Plastic pins a etal ins 4 Push the card firmly into place Installing options 21 Notes e The entire length of the connector on the card must touch and be flush against the system board e Be careful not to damage the connectors 5 Reinstall the system board access cover 6 Set the printer software to recognize the flash memory a Click Start gt Settings gt Printers Double click the printer icon Click File Properties Click the Install Options tab From the Available Options list select Flash memory Click Add g Click OK gt oad amp Installing a printer hard disk Note A 2 Phillips screwdriver is needed to attach the hard disk to the mounting plate Warnin
78. he eight keyholes on the system board metal plate onto the screws on the system board 2 Slide the metal plate down Installing options 25 3 Tighten the screws firmly Attaching cables Connect the printer to the computer using a USB cable or an Ethernet cable A USB port requires a USB cable Be sure to match the USB symbol on the cable with the USB symbol on the printer Match the appropriate cable with the connector shown ES Ethernet connector ea USB symbol ea USB connector Installing options 26 Loading paper and specialty media This section shows how to load the standard tray 250 sheet letter size tray the multipurpose feeder and the optional 550 sheet tray which is part of the optional 550 sheet drawer It also includes information about the standard exit bin Loading the standard tray The printer has two trays to select from the standard tray Tray 1 also known as the 250 sheet tray and the optional 550 sheet tray Tray 2 Load the paper or specialty media used for the majority of print jobs in Tray 1 Proper paper loading prevents jams and facilitates trouble free printing Do not remove trays while a job prints or while Busy blinks on the display Doing so may cause a jam 1 Grasp the handle and pull the tray out Remove the tray completely 3 Squeeze the length guide tabs together as shown and slide the length guide to the correct position fo
79. hone number ENERGY STAR Applicable only to models with a duplexer installed ENERGY STAR Laser notice The printer is certified in the U S to conform to the requirements of DHHS 21 CFR Subchapter J for Class 1 laser products and elsewhere is certified as a Class laser product conforming to the requirements of IEC 60825 1 Notices 104 Class laser products are not considered to be hazardous The printer contains internally a Class IIIb 3b laser that is nominally a 5 milliwatt gallium arsenide laser operating in the wavelength of 770 795 nanometers The laser system and printer are designed so there is never any human access to laser radiation above a Class level during normal operation user maintenance or prescribed service condition Laser advisory label A laser notice label may be affixed to this printer as shown Power consumption Product power consumption The following table documents the power consumption characteristics of the product Note Some modes may not apply to your product Mode Description Power consumption Watts Printing The product is generating hard copy output from electronic 410 W inputs Copying The product is generating hard copy output from hard copy N A original documents Scanning The product is scanning hard copy documents Ready The product is waiting for a print job 120 W Power Saver The product is in energy saving mode lt 18 W C534 lt 16 W C530 C532n
80. ial print SEttiNGS c cccccsecseeceeceeeceaeceaeceecceecececceecceeceeccceeceeeceeeeeeseeseeeseeeeeeness 79 SUPPOMING IPSOC sex e kee anes cakes Ge ale ates cet erates eee ae ee 79 SUPPOMIngG SNMPVB rerea hceacaceta vandlslbees eal hapes iste teeuinledewethdiats nedhdagee terete tetiaras 80 Using 802 1X aAUIMeriticaliOnect is 2 so tastes bison caslate ede ditovied AE ANANE rE EE N 80 WISiMG SECURE ModE tarer ar Seles Ses dain a e dha dad aE e N 81 Contents 5 Troubleshooting sssssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn Kees isn eee 82 Checking an unresponsive Drie liasccs eden teccevesiendelardeicovisenceneeacieieennaiiniasenindoeds HEIN ecdeiends ences 82 SOlVING Printing ProbleMS sate cssoetctssince asthe ao esta edd elated 82 Multiple language PDFs do not print ccccececceeeee eee eeeeeee eee e nese eter ee eeeeceeaaeeeeeeeeeeeeegedeccecaaeeeeeeeeeeeeeneneeeed 82 Control panel display is blank or displays only diamonds cceeceececeeeeeneeeeeeeeeeeeeeeeaaeeeeaeeseaeeetenaeeeeees 82 Error message about reading USB drive ApPears ecceceeeeeeeeeeneeeeeeeeeeeneeeseaeeeeeaeeeseaeeeseeaeeseaeessneeeesnnees 82 JObsido NOt print lt cccs eleva ened seta ceteees ed dou ee een agit adele iy easton ae ecviedd ie leh rset eel 83 Confidential and other held jobs do not print eeceeeeeeeceeeeeeeeeeeeneeeeeeaeeeeeeeeeecaeeeseaeeesaeeeseeeeseeeeseeaeeeeaas 83 Job takes longer than
81. inthead lenses 70 color printing 54 confidential jobs modifying print settings 79 Confidential print jobs 45 printing from Macintosh 46 printing from Windows 46 conserving supplies 69 contacting Customer Support 100 contrast adjusting 75 control panel 11 disabling hard disk encryption 78 disabling menus 75 enabling menus 75 encrypting printer hard disk 77 locking menus 75 78 D directory list printing 49 disabling control panel menus 75 hard disk encryption 78 Quick Start mode 76 display troubleshooting display is blank 82 display shows only diamonds 82 display control panel 11 adjusting brightness and contrast 75 documents printing from Macintosh 45 from Windows 45 duplex printing manual 50 E Embedded Web Server locking control panel menus 78 locking entire printer 78 modifying confidential print settings 79 supporting IPSec 79 supporting SNMPv3 80 using 802 1x authentication 80 using Secure mode 81 emission notices 103 104 enabling control panel menus 75 encrypting printer hard disk 77 envelopes guidelines 39 loading 30 33 Ethernet connector 26 exit bin attaching 34 using 34 F FAQ about color printing 97 FCC notices 103 firmware card installing 21 flash memory card installing 21 font sample list printing 49 fuser ordering 73 G guidelines card stock 40 envelopes 39 labels 40 letterhead 38 transparencies 39 Index 108 H hard disk installing 22 held jobs 45 printi
82. inting 55 Canceling a print job from Mac OS 9 x When you send a job to print the printer icon for your selected printer appears on the desktop 1 Double click the printer icon A list of print jobs appears in the printer window 2 Choose a job to cancel 3 Click the trash icon Canceling a print job from Mac OS X 1 Choose Applications gt Utilities and then double click Print Center or Printer Setup Utility 2 Double click the printer you are printing to 3 From the printer window select the job to cancel 4 From the icon bar at the top of the window click the Delete icon Printing 56 Clearing jams Avoiding jams The following hints can help you avoid jams Use only recommended media For more information see the Card Stock amp Label Guide available on the Lexmark Web site at www lexmark com publications For detailed information about purchasing large quantities of customized media see the Card Stock amp Label Guide Do not load too much media Make sure the stack height does not exceed the indicated maximum height Do not load wrinkled creased damp or curled media Flex fan and straighten media before loading it Do not use media that has been cut or trimmed by hand Do not mix media sizes weights or types in the same stack Store the media in an appropriate environment Do not remove trays while the printer is printing Wait for Load tray lt x gt or Ready to appear before removing a tray
83. ith the flap side up Warning Never use envelopes with stamps clasps snaps windows coated linings or self stick adhesives These envelopes may severely damage the printer 7 Make sure the paper is as far into the multipurpose feeder as it will go with very gentle pushing Paper should lie flat in the multipurpose feeder Make sure the paper fits loosely in the multipurpose feeder and is not bent or wrinkled 8 From the control panel set the Paper Size and Paper Type Using the multipurpose feeder The multipurpose feeder handles a variety of media including envelopes Paper not kept in a tray can also be loaded into the multipurpose feeder The multipurpose feeder can be closed when not in use From Print Properties set the Paper Size and Paper Type When Load MP Feeder with lt x gt appears on the display load the multipurpose feeder with the paper specified and then press Follow these guidelines when using the multipurpose feeder e Load paper with the top edge going into the multipurpose feeder first e Load preprinted letterhead facedown e To achieve the best possible print quality use only high quality paper designed for laser printers e Remove paper from the multipurpose feeder and then push the extensions back into place before opening the lower door e Do not place objects on the multipurpose feeder or apply excessive force to it e To prevent jams Load only one size and type of paper at a time
84. ivid applies a color table that increases saturation This is preferred for business graphics and text e Off turns off color conversion Customizes the CMYK color conversions Notes e US CMYK is the default setting This applies a color conversion table that tries to produce output that matches SWOP color output e Euro CMYK applies a color conversion table that tries to produce output that matches EuroScale color output e Vivid CMYK increases color saturation for the US CMYK color conversion table e Off turns off color conversion Initiates a recalibration of color conversion tables and allows the printer to make adjustments for color variations in output Notes e Calibrating starts when this menu is selected Calibrating appears on the display until the process is finished e Color variations in output sometimes result from changeable conditions such as room temperature and humidity Color adjustments are made on printer algorithms Color alignment is also recalibrated in this process Frequently Asked Questions FAQ about color printing Settings Vivid sRGB Display Display True Black sRGB Vivid Off US CMYK Euro CMYK Vivid CMYK Off What is RGB color Red green and blue light can be added together in various amounts to produce a large range of colors observed in nature For example red and green can be combined to create yellow Televisions and computer monitors create colors in this manner RGB
85. ize setting formats the page or envelope for 215 9 x 355 6 mm 8 5 x 14 in for the 250 sheet tray unless the size is specified by the program Measurements apply to simplex one sided printing only For duplex two sided printing the minimum size is 139 7 x 210 mm 5 50 x 8 27 in Paper and specialty media guide 41 Paper size Dimensions Standard 250 sheet Optional 550 sheet Multipurpose tray Tray 1 tray Tray 2 feeder or manual feeder 139 7 x 215 9 mm 5 5 x 8 5 in lace 148 x 210 mm to V 215 9 x 355 6 mm 5 83 x 8 27 in to 8 5 x 14 in 76 2 x 123 8 mm JV 3 x 4 88 in to 215 9 x 355 6 mm 8 5 x 14 in 76 2 x 152 4 mm 3 x 6 in to 215 9 x 355 6 mm 8 5 x 14 in Multipurpose feeder 7 3 4 Envelope 98 4 x 190 5 mm Monarch 3 875 x 7 5 in Commercial 9 98 4 x 225 4 mm Envelope 3 875 x 8 9 in Manual feeder International DL 110 x 220 mm Envelope 4 33 x 8 66 in International C5 162 x 229 mm Envelope 6 38 x 9 01 in International B5 176 x 250 mm Envelope 6 93 x 9 84 in Other Envelope 104 8 x 210 mm to 215 9 x 355 6 mm 4 125 x 8 27 in to 8 5 x 14 in Commercial 10 104 8 x 241 3 mm Envelope 4 12 x 9 5 in This size setting formats the page or envelope for 215 9 x 355 6 mm 8 5 x 14 in for the 250 sheet tray unless the size is specified by the program Measurements apply to simplex one sided printing only For duplex two sided printing the minimum size is 139
86. jams e Do not use coated media unless they are specifically designed for electrophotographic printing Selecting preprinted forms and letterhead Use these guidelines when selecting preprinted forms and letterhead e Use grain long papers for best results for 60 to 90 g m weights e Use only forms and letterhead printed using an offset lithographic or engraved printing process e Avoid papers with rough or heavily textured surfaces User papers printed with heat resistant inks designed for use in xerographic copiers The ink must be able to withstand temperatures up to 180 C 356 F without melting or releasing hazardous emissions Use inks that are not affected by the resin in toner Inks that are oxidation set or oil based generally meet these requirements latex inks might not When in doubt contact the paper supplier Preprinted papers such as letterhead must be able to withstand temperatures up to 180 C 356 F without melting or releasing hazardous emissions Using letterhead Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for laser printers Paper and specialty media guide 38 Page orientation is important when printing on letterhead Use the following table for help when loading letterhead Process or paper source Print side Top of page Tray 1 Letterhead faceup Letterhead goes toward the front of the tray Tray 2 Letterhead faceup Letterhead goes toward the front
87. mes and then reinstall it e Install a new toner cartridge Toner cartridge is defective or empty Replace the toner cartridge Solid color pages Cause Solution Photoconductor is installed incorrectly Remove and then reinstall the photoconductor Photoconductor is defective Replace the photoconductor Printer requires servicing Call for customer service Troubleshooting 93 Paper curl Solution Paper Type and Paper Weight settings are not Change the Paper Type and Paper Weight settings to appropriate for the type of paper or specialty media you match the paper or specialty media loaded in the printer are using Paper has been stored in a high humidity environment e Load paper from a fresh package e Store paper in its original wrapper until you use it Toner specks Cause Solution Toner cartridges are worn or defective Replace the defective or worn toner cartridges Toner is in the media path Call for customer service Toner rubs off Cause Solution Specialty media is being used Make sure the correct Media Type is selected The Paper Weight setting in the Paper Menu is wrong Change the Paper Weight from Normal to Heavy If for the type of media being used necessary change Paper Texture from Normal to Rough The fuser is worn or defective Replace the fuser Troubleshooting 94 Solving color quality problems This section helps answer some basic color related questions and
88. more appropriate area or has been information see Adjusting the color ADC superimposed over another color area alignment on page 88 2 CI J Remove and reinstall the A 5 DU m photoconductors For more D information about installing supplies see the User s Guide on the Software and Documentation CD Note If you have not resolved the issue adjust the color alignment again Adjusting the color alignment 1 2 on O A A Make sure the printer is turned off From the control panel press and hold and P while turning the printer on Release both buttons when Performing Self Test appears The printer performs its power on sequence and then CONFIG MENU appears Press W until Vcolor Alignment appears and then press W Press again to print the alignment page Press V until V set A appears and then press From the printed sheet find the straightest of the 20 lines beside the letter A Press 4 or P until that number is displayed and then press Submitting Selection appears Repeat steps 6 through 8 to align sets A through L Troubleshooting 88 10 Press 11 Press V until Vexit Config Menu appears and then press W Resetting the Printer appears briefly followed by a clock and then Ready appears Dark lines Example Solution Toner cartridge s photoconductor or e f the problem is on the front print side transfer belt is defective of the page A BC D E 1 Replace the
89. n conjunction with other products programs or services except those expressly designated by the manufacturer are the user s responsibility 2006 Lexmark International Inc All rights reserved UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense Trademarks Lexmark and Lexmark with diamond design MarkNet and MarkVision are trademarks of Lexmark International Inc registered in the United States and or other countries PrintCryption is a trademark of Lexmark International Inc PCL is a registered trademark of the Hewlett Packard Company PCL is Hewlett Packard Company s designation of a set of printer commands language and functions included in its printer products This printer is intended to be compatible with the PCL language This means the printer recognizes PCL commands used in various application programs and that the printer emulates the functions corresponding to the commands All other trademarks are the property of their respective owners Conventions Note A Note identifies something that could help you Notices 102 Warning A Warning identifies something that could damage your product hardware or software S Warning This type of Warning indicates that you should not touch the marked area A CAUTION A CAUTION identifies something that could caus
90. n the upper door fully Grasp the inner door handle and pull to open both the inner and lower doors Now the photoconductors can be seen 3 Lift the photoconductor release knob and then pull the photoconductor out by the handle Remove all three color photoconductors 4 Wrap each photoconductor in its original packaging or in a sheet of paper Tape the packaging to secure it but do not let the tape touch the shiny photoconductor drums 5 Place the photoconductors in their original box or in any clean sturdy box Printing 52 6 Close the box to protect the photoconductors from light 8 Place the toner cartridges in a clean sturdy box 9 Close the lower door Printing 53 10 Close the upper door Configuring the printer for color printing and replacing the color supplies To return to color printing complete the following steps 1 Turn the printer off 2 From the control panel hold down and P while turning the printer on 3 Release the buttons when the clock appears and wait for CONFIG MENU to appear Locate the color residue on the clear end of each photoconductor 4 Press V until v Color Lock Out appears and then press Printing 54 5 Press V until Vote appears and then press Submitting Selection appears 6 Press V until V exit Config Menu appears and then press If supplies were not installed you may see any of the following messages 84
91. ng from Macintosh 46 printing from Windows 46 l installing printer software 45 internal print server installing 24 IPSec 79 J jam areas accessing 58 jams avoiding 57 behind inner door 62 between fuser and standard exit bin 65 in manual feeder 68 in multipurpose feeder 67 in standard exit bin 65 in the duplex path 65 involving Tray 2 61 just beyond Tray 1 60 locations of 57 under fuser or fuser cover 63 L labels guidelines 40 letterhead guidelines 38 light indicator 11 linking trays 36 loading card stock 30 envelopes 30 33 manual feeder 33 multipurpose feeder 30 optional 550 sheet tray 29 standard tray 27 transparencies 30 lock security 10 locking control panel menus 75 78 entire printer 78 M manual feeder loading 33 using 33 media characteristics 37 selecting 38 storing 41 unacceptable 38 memory card installing 18 menu settings page printing 48 menus diagram of 12 moving the printer 73 74 multipurpose feeder loading 30 using 32 N network setup page 49 noise emission levels 104 notices 102 103 104 105 106 O options 550 sheet drawer 14 firmware card 21 firmware cards 15 flash memory card 21 hard disk 22 internal 15 internal print server 24 memory card 18 memory cards 15 port interface card 24 ordering fuser 73 photoconductors 73 toner cartridges 71 transfer belt 72 waste toner box 73 P paper capacities 44 letterhead 38 preprinted forms 38 setting
92. nter after leaving the initial USB menu screen you can still print PDFs from the USB flash memory device as held jobs Printing a menu settings page Print a menu settings page to review the current menu settings and to verify printer options are installed correctly 1 Make sure the printer is on and Ready appears 2 From the control panel press e 3 Press W until V Reports appears and then press O 4 Press V until v Menu Settings Page appears and then press Printing Menu Settings appears After the menu settings page prints Ready appears Printing 48 Printing a network setup page If the printer is attached to a network print a network setup page to verify the network connection This page also provides important information that aids network printing configuration 1 Make sure the printer is on and Ready appears 2 From the control panel press 3 Press W until V Reports appears and then press O 4 Press V until v Network Setup Page appears and then press After the network setup page prints Ready appears Note If an optional internal print server is installed Print Network lt x gt Setup Page appears 5 Check the first section on the network setup page and confirm that Status is Connected If Status is Not Connected the LAN drop may not be active or the network cable may be malfunctioning Consult a system support person for a solution and then print another network setup page Printing
93. ob From the control panel press W until Vuela jobs appears and then press Press V until v appears next to your user name and then press 8 Press V until v appears next to your job and then press 9 For confidential jobs use the numeric keypad to enter your PIN 10 If you enter an invalid PIN the Invalid PIN screen appears e To re enter the PIN make sure V try again appears and then press e To cancel the PIN press W until V cancel appears and then press Press V until v appears next to the job you want to print and then press Confidential and Verify print jobs are automatically deleted from memory after they print Repeat and Reserve jobs continue to be held in the printer until you choose to delete them Printing confidential and other held jobs from Macintosh 1 2 With a document open choose File gt Print From the Copies amp Pages or General pop up menu choose Job Routing a When using Mac OS 9 x if Job Routing is not a choice from the pop up menu choose Plug in Preferences gt Print Time Filters b Turn down the disclosure triangle to the left of Print Time Filters and choose Job Routing Printing 46 3 From the radio group select your job type Confidential Reserve Repeat or Verify and then assign a user name For a confidential job also enter a four digit PIN Click OK or Print and then go to the printer to release the job From the control panel press V until V
94. oor open longer than 10 minutes 1 Open the upper and inner doors The lower door opens with the inner door 2 Pull the paper gently up and to the rear of the printer 3 Close the lower door and then close the upper door Clearing jams 64 Clearing jams between the fuser and the standard exit bin When the jammed paper is visible in the standard exit bin 202 xx Paper Jam appears Grasp the paper and pull it away from the bin Clearing jams in the standard exit bin When paper jams in the standard exit bin 203 xx Paper Jam appears Grasp the paper and pull it away from the bin Clearing jams in the duplex path Jams under the rollers near the fuser When paper is jammed under the rollers near the fuser 203 xx Paper Jam appears 1 Open the upper door 2 Grasp the paper on each side and pull it out gently 3 Close the upper door Clearing jams 65 Jams in the duplex area When paper is jammed between the inner door and the lower door 230 xx Paper Jam appears 1 Open the upper door 2 Pull the jammed paper straight up 3 Remove the jam and close the door s Clearing jams 66 When paper jams entering Tray 1 230 xx Paper Jam appears 1 Remove Tray 1 2 Pull the jammed paper down and out 3 Replace the tray When paper jams as shown in the following illustration 200 xx Paper Jamor230 xx Paper Jam appears 1 Open Tray 1 2 Pull the jammed paper straight up
95. or 802 1x requires the establishment of credentials for the printer such as certificates Certificates provide a way for the printer to be known to the Authentication Server AS The AS allows network access to wireless printers or print servers presenting a valid set of credentials You can manage the credentials by using the Embedded Web Server To install and use certificates as part of the credentials 1 Open a Web browser In the address line enter the IP address of the printer or print server to be protected using the format http ip_address 2 Click Configuration 3 Under Other Settings click Network Ports 4 Click Certificate Management Administrative support 80 To enable and configure 802 1x after installing the required certificates 1 Open a Web browser In the address line enter the IP address of the printer or print server to be protected using the format http ip_address 2 Click Configuration 3 Under Other Settings click Network Ports 4 Click 802 1x Authentication If a wireless internal print server is installed in the printer click Wireless instead Using Secure mode Secure mode is a way to securely communicate over TCP and UDP ports There are three ways to configure the TCP and UDP ports e Disabled Never allows network connections e Secure and Unsecure Allows the port to remain open even in Secure mode e Unsecured Only Allows the port to open only when the printer is not in Secure mod
96. or click Install printer and software on the Software and Documentation CD When Print is chosen from a software application a dialog representing the printer driver opens Click Properties Preferences Options or Setup from the initial Print dialog to open Print Properties and see all of the available printer settings that may be changed If a feature in Print Properties is unfamiliar open the online Help for more information Note Print settings selected from the driver override the default settings selected from the control panel Printing a document from Windows 1 With a document open click File gt Print 2 Click Properties Preferences Options or Setup 3 Adjust the settings 4 Click OK 5 Click OK or Print Printing a document from a Macintosh computer 1 With a document open choose File gt Print 2 From the Copies amp Pages or General pop up menu adjust the settings 3 Click OK or Print Printing confidential and other held jobs Holding jobs in the printer When sending a job to the printer you can specify in the Print Properties that you want the printer to hold the job in memory until you start the job from the control panel All print jobs that can be initiated by the user at the printer are called held jobs Note Confidential Repeat Reserve and Verify print jobs may be deleted if the printer requires extra memory to process additional held jobs Printing 45 Job type Description Confidential When y
97. oting print quality blank pages 93 characters have jagged edges 92 clipped images 93 color misregistration 88 dark lines 89 ghost images 92 gray background 92 light colored line white line or incorrectly colored line 89 poor transparency quality 91 print irregularities 91 print is too dark 91 print is too light 90 print quality test pages 87 repeating defects 88 skewed print 93 solid color pages 93 streaked horizontal lines 89 streaked vertical lines 90 toner fog or background shading 91 toner rubs off 94 toner specks 94 uneven print density 92 troubleshooting printer options drawers 85 flash memory card 85 infrared adapter 86 internal print server 86 memory card 86 option not working 85 USB parallel interface card 86 U USB connector 26 USB direct port 11 USB flash memory device 47 using manual feeder 33 multipurpose feeder 32 V Verify print jobs 45 printing from Macintosh 46 printing from Windows 46 W waste toner box ordering 73 Index 110
98. ou clear the existing information and enter new values The process can be duplicated for Cyan C Magenta M Yellow Y and Black K color conversion tables too Collectively these values are known as CMYK color The default increment is 10 for Black and 20 each for Cyan Magenta and Yellow Contacting Customer Support When you call Customer Support describe the problem you are experiencing the message on the display and the troubleshooting steps you have already taken to find a solution You need to know your printer model type and serial number For more information see the label on the inside top front cover of the printer The serial number is also listed on the menu settings page Troubleshooting 100 In the U S or Canada call 1 800 539 6275 For other countries regions visit the Lexmark Web site at www lexmark com Troubleshooting 101 Notices Product name Machine type Model number Lexmark C530dn 5022 130 C530dn Lexmark C532n 5022 310 C532n Lexmark C532dn 5022 330 C532dn Lexmark C534n 5022 510 C534n Lexmark C534dn 5022 530 C534dn Edition notice July 2006 The following paragraph does not apply to any country where such provisions are inconsistent with local law LEXMARK INTERNATIONAL INC PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states
99. ou send a Confidential print job to the printer you must create a PIN in Print Properties The PIN must be four digits using the numbers 0 9 The job is held in printer memory until you enter the PIN from the control panel and choose to print or delete the job Repeat When you send a Repeat print job the printer prints all requested copies of the job and stores the job in memory so you can print additional copies later You can print additional copies as long as the job remains stored in memory Reserve When you send a Reserve print job the printer does not print the job immediately It stores the job in memory so you can print the job later The job is held in memory until you delete it from the Held Jobs menu Verify When you send a Verify print job the printer prints one copy and holds the remaining copies in printer memory Verify lets you examine the first copy to see if it is satisfactory before printing the remaining copies Once all copies are printed the job is automatically deleted from printer memory Printing confidential and other held jobs from Windows 1 2 3 4 O a With a document open click File gt Print Click Properties Preferences Options or Setup Click Other Options and then click Print and Hold Select your job type Confidential Reserve Repeat or Verify and then assign a user name For a confidential job also enter a four digit PIN Click OK or Print and then go to the printer to release the j
100. r software match the paper size and type in the tray Incorrect characters print Cause Solution Printer is in Hex Trace mode If Ready Hex appears on the display you must exit Hex Trace mode before you can print your job Turn the printer off and back on to exit Hex Trace mode Tray linking does not work Solution Tray linking is not configured properly e Make sure the media size and type are the same in both trays e Make sure the paper guides in the trays are set for the correct media size e Make sure the Paper Size and Paper Type are set correctly in the Paper menu e For more information see Tray linking on page 36 or see the Menus and Messages Guide on the Software and Documentation CD Troubleshooting 84 Large jobs do not collate Solution Collate is not set to On From the Finishing menu or the printer software set Collate to On Note Setting Collate to Off in the software overrides the setting in the Finishing menu For more information see the Menus and Messages Guide on the Software and Documentation CD Job is too complex Reduce the complexity of the print job by eliminating the number and size of fonts the number and complexity of images and the number of pages in the job Printer does not have enough memory Add printer memory or an optional hard disk Unexpected page breaks occur Solution Job has timed out Set the Print Timeout to a higher value 1 From the control
101. r the size of paper being loaded Notice the size indicators in the window in the bottom of the tray Use these indicators to help position the guide Notice the load lines on the width guide tab they indicate the maximum height for loading paper Loading paper and specialty media 27 1 Loadiines Ea Length indicator 4 Flex the sheets back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface 5 Load the paper stack with the recommended print side faceup Load the stack toward the back of the tray as shown When loading preprinted letterhead place the header toward the front of the tray Loading paper and specialty media 28 7 Align the tray and insert it 8 If a different type of paper was loaded than the type previously loaded in the tray change the Paper Type setting for the tray from the control panel For more information see Setting the Paper Size and Paper Type on page 35 Loading the optional 550 sheet tray The optional 550 sheet drawer consists of a 550 sheet tray and a support unit This tray is loaded in the same way that the standard tray is loaded The only differences between the trays are the look of the guide tabs and the location of the paper size indicators as shown in the following illustration When the 550 sheet tray is loaded for the first time or when a new size is loaded remove the tray completely from the support unit
102. ration time for confidential print jobs When a user has not printed the jobs within the designated time period all of the jobs for that user are deleted Note This functionality is only available on network printers To modify the confidential print settings 1 Open a Web browser In the address line enter the IP address of the printer or print server to be protected using the format http ip_address 2 Click Configuration 3 Under Other Settings click Security 4 Click Confidential Print Setup Supporting IPSec Internet Protocol Security IPSec provides authentication and encryption at the network layer allowing all application and network connections over the IP protocol to be secure IPSec can be set up between the printer and up to five hosts using both IPv4 and IPv6 To configure IPSec using the Embedded Web Server 1 Open a Web browser In the address line enter the IP address of the printer or print server to be protected using the format http ip_address 2 Click Configuration 3 Under Other Settings click Network Ports 4 Click IPSec Administrative support 79 IPSec supports two types of authentication e Shared Key Authentication Authenticates any ASCII phrase shared among all participating host computers This is the easiest way to configure when only a few host computers on the network use IPSec Certificate Authentication Authenticates any host computer or subnet of hosts for IPSec Each host
103. rd electronic components or connectors An internal print server allows connection from the printer to the local area network LAN An optional port interface card expands the ways the printer can connect to a computer or external print server 1 Access the system board For more information see Accessing the system board to install internal options on page 15 2 Unpack the internal print server or port interface card 3 Locate the two screws on the printer that attach the metal plate to the connector slot Remove and save the two screws 4 Remove the metal plate covering the connector slot and save the metal plate 5 Align the connector on the internal print server or port interface card with the connector on the system board The cable connectors on the side of the optional card must fit through the opening in the faceplate Push the internal print server or port interface card firmly into the card connector on the system board 6 Insert the two screws saved from the metal plate or the extra screws shipped with the optional card into the holes on either side of the connector slot Gently tighten the screws to secure the card to the system board 7 Reinstall the system board access cover For more information see Reinstalling the system board access cover on page 25 Installing options 24 Reinstalling the system board access cover Note This operation requires a 2 Phillips screwdriver 1 Align and place t
104. referable for files such as architectural On drawings maps electrical circuit diagrams and flow charts Notes e To set Enhance Fine Lines from the software program with a document open applicable to Windows users click File gt Print and then click Properties Preferences Options or Setup e To set Enhance Fine Lines using the Embedded Web Server type the network printer IP address in a browser window Troubleshooting 95 Menu item Color Saver RGB Brightness RGB Contrast RGB Saturation Color Balance gt Cyan Magenta Yellow Black Reset Defaults Color Samples Description Settings Reduces the amount of toner used for graphics and images On The amount of toner used for text is not reduced Off Notes e Off is the default setting e On overrides Toner Darkness settings e Color Saver is not supported in PPDS and only partially supported by the PCL emulation printer software Adjusts brightness in color outputs 6 to 6 Notes e Ois the default setting e 6 is the maximum decrease 6 is the maximum increase e This does not affect files where CMYK color specifications are being used Adjusts contrast in color outputs Oto5 Notes e Ois the default setting e This does not affect files where CMYK color specifications are being used Adjusts saturation in color outputs Oto5 Notes e Ois the default setting e This does not affect files where CMYK color specifications are being used
105. ridge low 88 Yellow cartridge low or8s8s Black cartridge low appears on the control panel or when the print becomes faded first try to extend the life of the specified cartridge 1 Remove the specified toner cartridge 2 Rotate the toner cartridge as shown and firmly shake the cartridge up and down several times to redistribute the toner toward the front of the toner cartridge YN v 3 Reinsert the toner cartridge to continue printing 4 Repeat this procedure multiple times until printed text and graphics remain faded Note Several hundred pages may be printed after one of the messages first appears Once the printed text and graphics remain faded replace the specified toner cartridge The recommended toner cartridges specifically designed for your printer are Part name Part number For printer s Cyan Extra High Yield Return C5340CX C534 Program Toner Cartridge Magenta Extra High Yield Return C5340MX C534 Program Toner Cartridge Yellow Extra High Yield Return C5340YX C534 Program Toner Cartridge Cyan Extra High Yield Toner C5342CX C534 Cartridge Magenta Extra High Yield Toner C5342MX C534 Cartridge Yellow Extra High Yield Toner C5342YX C534 Cartridge Cyan High Yield Return Program C5240CH C532 C534 Toner Cartridge Magenta High Yield Return Program C5240MH C532 C534 Toner Cartridge Yellow High Yield Return Program C5240YH C532 C534 Toner Cartridge Black High Yield Return Program C5240KH C534
106. rs and then press Press V until v Power Saver appears and then press Using the numeric keypad enter the number of minutes for the printer to wait before entering the Power Saver mode Available settings range from 2 240 minutes If the printer does not have a numeric keypad press the left and right arrows to change the setting Press Submitting Selection appears followed by Ready Note Power Saver settings can also be adjusted by issuing a Printer Job Language PJL command For more information see the Technical Reference available on the Lexmark Web site at www lexmark com publications Encrypting the printer hard disk This functionality is only available when a printer hard disk is installed and working properly Warning All files and resources on the printer hard disk will be deleted Resources residing in the printer flash memory or RAM will not be affected 1 2 3 Make sure the printer is turned off From the control panel press and hold and P while turning the printer on Release both buttons when Performing Self Test appears The printer performs its power on sequence and then CONFIG MENU appears Press V until V Disk Encryption appears and then press Q Press V until v Enable appears and then press Contents will be lost Continue appears Press V until V ves appears and then press A progress bar appears Administrative support 77 7 When the process is finished pres
107. rt Insert a USB flash drive to send data to the printer Numeric keypad Consists of the numbers 0 9 a backspace button and a pound button O 000 0 Menus list A number of menus are available to make it easy for you to change printer settings This diagram shows the items available under each menu Note Some menu items may not be available based on the printer model or the options installed Supplies Menu Paper Menu Reports Settings Replace Supply Default Source Menu Settings Page Setup Menu Cyan Cartridge Paper Size Type Device Statistics Finishing Menu Magenta Cartridge Configure MP Network Setup Page Quality Menu Yellow Cartridge Substitute Size Network lt x gt Setup Page Utilities Menu Black Cartridge Paper Texture Wireless lt x gt Setup Page PDF Menu Cyan PC Unit Paper Weight Profiles List PostScript Menu Magenta PC Unit Paper Loading NetWare Setup Page PCL Emul Menu Yellow PC Unit Custom Types Print Fonts HTML Menu Black PC Unit Universal Setup Print Directory Image Menu Fuser Transfer Belt Learning about the printer 12 Security Max Invalid PIN Job Expiration Network Ports TCP IP IPv6 Wireless Standard Network Network lt x gt Standard USB USB lt x gt NetWare AppleTalk LexLink USB Direct Help Color Quality Print Quality Printing Guide Supplies Guide Media Guide Print Defects Menu Map Information Guide Connection Guide Moving Guide Learning about the prin
108. rty of products supplies or parts Products supplies parts materials such as toners and inks software or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THIS PRODUCT AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND SATISFACTORY QUALITY ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO WARRANTIES EXPRESS OR IMPLIED WILL APPLY AFTER THIS PERIOD ALL INFORMATION SPECIFICATIONS PRICES AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE Limitation of liability Your sole remedy under this limited warranty is set forth in this document For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty you may recover actual damages up to the limit set forth in the following paragraph Lexmark s liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable INNO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS LOS
109. s 8 Press V until V exit Config Menu appears and then press Resetting the Printer appears briefly followed by a clock and then Ready appears Disabling printer hard disk encryption This functionality is only available when a printer hard disk is installed and working properly Warning All files and resources on the printer hard disk will be deleted Resources residing in the printer flash memory or RAM will not be affected 1 Make sure the printer is turned off 2 From the control panel press and hold and P while turning the printer on 3 Release both buttons when Performing Self Test appears The printer performs its power on sequence and then CONFIG MENU appears 4 Press V until V isk Encryption appears and then press 5 Press V until V pisable appears and then press Contents will be lost Continue appears 6 Press V until V ves appears and then press A progress bar shows the amount completed 7 When the process is finished press 8 Press V until V exit Config Menu appears and then press Resetting the Printer appears briefly followed by a clock and then Ready appears Locking the control panel menus using the Embedded Web Server You can use the control panel lockout functionality to create a PIN and choose specific menus to lock Each time a locked menu is selected the user will be prompted to enter the correct PIN The PIN does not affect access through the Embedded Web Server
110. s 79 supporting IPSec 79 supporting SNMPv3 80 using 802 1x authentication 80 security lock 10 setting paper size 35 paper type 35 SNMPv3 80 standard exit bin attaching 34 using 34 standard tray loading 27 status of supplies checking 69 storing media 41 paper 41 supplies 69 supplies conserving 69 removing photoconductor 51 removing toner cartridges 51 status of 69 storing 69 supplies ordering fuser 73 photoconductors 73 toner cartridges 71 transfer belt 72 waste toner box 73 system board accessing 15 reinstalling access cover 25 T toner cartridges aligning 69 ordering 71 removing 51 transfer belt ordering 72 transparencies guidelines 39 loading 30 tray linking 36 troubleshooting checking an unresponsive printer 82 contacting Customer Support 100 error reading USB drive 82 FAQ about color printing 97 hard disk with adapter 86 troubleshooting display display is blank 82 display shows only diamonds 82 troubleshooting paper feed message remains after jam is cleared 87 troubleshooting print held jobs do not print 83 incorrect characters print 84 incorrect margins 93 jammed page does not reprint 87 job prints from wrong tray 84 job prints on wrong paper 84 job takes longer than expected 84 jobs do not print 83 large jobs do not collate 85 media frequently jams 86 multiple language PDFs do not print 82 paper curls badly 94 tray linking does not work 84 unexpected page breaks occur 85 troublesho
111. splays only diamonds Solution Printer self test failed Turn the printer off wait about 10 seconds and then turn the printer back on If Performing Self Test and Ready do not appear turn the printer off and contact Customer Support Error message about reading USB drive appears USB device may not be supported For information regarding tested and approved USB flash memory devices see the Lexmark Web site at www lexmark com Troubleshooting 82 Jobs do not print Cause Solution Printer is not ready to receive data Make sure Ready or Power Saver appears on the display before sending a job to print Press to return the printer to the Ready state Specified output exit bin is full e the stack of paper from the output exit bin and then press Specified tray is empty Load media in the tray Wrong printer software is installed e Verify you are using the correct printer software with your printer e f you are using a USB port make sure you are running Windows 2000 Windows XP or Windows Server 2003 and using Windows ME Windows 2000 Windows XP or Windows Server 2003 compatible printer software Internal print server is not set up properly Verify that you have properly installed the print server and configured or is not connected properly the printer for network printing For more information about installing a network printer click View User s Guide and Documentation on the Software and Documentation
112. ss Submitting Selection appears Repeat steps 6 through 8 to align sets A through L Press O Press V until v Exit Config Menu appears and then press Resetting the Printer appears briefly followed by a clock and then Ready appears Cleaning the printhead lenses Clean the printhead lenses if you encounter print quality problems For more information see Solving print quality problems on page 87 Warning To avoid overexposing the photoconductors do not leave the inner door open longer than 10 minutes 1 2 Open the upper and inner doors Remove all four toner cartridges For more information see Removing the color supplies on page 51 but do not remove the photoconductors for this procedure Locate the four printhead lenses Ea Printhead lenses Clean the lenses using a can of compressed air Warning Do not touch the printhead lenses or they may be damaged 5 Reinstall the toner cartridges 6 Close the doors Ordering supplies To order supplies in the U S contact Lexmark at 1 800 539 6275 for information about Lexmark authorized supplies dealers in your area In other countries or regions visit the Lexmark Web Site at www lexmark com or contact the place you purchased the printer Maintaining the printer 70 Note All life estimates for printer supplies assume printing on letter or A4 size plain paper Ordering toner cartridges When 88 Cyan cartridge low 88 Magenta cart
113. system are not supported e You cannot print encrypted files or files without printing permissions e A USB Direct interface is available only on some models To print from a USB memory device 1 Make sure the printer is on and Ready or Busy appears 2 Insert a USB flash memory device into the USB Direct interface Warning Do not remove the USB key or touch the printer near the area of the USB key while actively reading writing or printing from the USB key Data corruption can occur Printing 47 Notes e If you insert the memory device when the printer requires attention such as when a jam has occurred the printer ignores the memory device e If you insert the memory device when the printer is busy printing other jobs Printer Busy appears Once the other jobs have finished processing you may need to view the held jobs list to print documents from your memory device Press V until v appears next to the document you want to print and then press Note Folders found on the flash memory device appear as folders File names are appended by the extension type for example jpg The display prompts you for the number of copies to be printed Press W to print only one copy or enter the number of copies using the numeric keypad and then press Note Do not remove the USB flash memory device from the USB Direct interface until the document has finished printing If you leave the USB flash memory device in the pri
114. t of power then to completely stop product power consumption disconnect the power supply cord from the wall outlet Notices 105 Total energy usage It is sometimes helpful to calculate the total product energy usage Since power consumption claims are provided in power units of Watts the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage The total product energy usage is the sum of each mode s energy usage Statement of Limited Warranty Lexmark C530dn Lexmark C532n Lexmark C532dn Lexmark C534n Lexmark International Inc Lexington KY This limited warranty applies to the United States and Canada For customers outside the U S refer to the country specific warranty information that came with your product This limited warranty applies to this product only if it was originally purchased for your use and not for resale from Lexmark or a Lexmark Remarketer referred to in this statement as Remarketer Limited warranty Lexmark warrants that this product ls manufactured from new parts or new and serviceable used parts which perform like new parts ls during normal use free from defects in material and workmanship If this product does not function as warranted during the warranty period contact a Remarketer or Lexmark for repair or replacement at Lexmark s option If this product is a feature or option this statement applies only when that
115. ter 13 Installing options Installing a 550 sheet drawer A CAUTION The printer weighs 25 40 kg 56 Ib therefore it requires at least two people to lift it safely Use the handholds on the sides of the printer to lift it and make sure your fingers are not under the printer when you set it down The printer supports one optional drawer which allows an additional 550 sheets of paper to be loaded A CAUTION If you are installing a 550 sheet drawer after setting up the printer turn the printer off and unplug the power cord before continuing 1 Unpack the 550 sheet drawer and remove any packing material 2 Place the drawer in the location chosen for the printer 3 Align the printer with the 550 sheet drawer and lower the printer into place 4 Set the printer software to recognize the 550 sheet tray Click Start gt Settings gt Printers Double click the printer icon Click File Properties Click the Install Options tab From the Available Options list select the 550 sheet tray Click Add Click OK QaqQmamreoeaqgeesnTn Installing options 14 Installing internal options A CAUTION If you are installing memory or option cards sometime after setting up the printer turn the printer off and unplug the power cord before continuing If you have any other devices attached to the printer turn them off as well and unplug any cables going to the printer You can customize your printer connectivity and m
116. to 180 C 356 F without releasing hazardous emissions e Do not use preprinted card stock manufactured with chemicals that may contaminate the printer Preprinting introduces semi liquid and volatile components into the printer e Use grain long card stock when possible Storing media Use these media storage guidelines to help avoid jams and uneven print quality e For best results store media where the temperature is 21 C 70 F and the relative humidity is 40 e Store media in cartons when possible on a pallet or shelf rather than on the floor e Store individual packages of media on a flat surface e Do not store anything on top of individual media packages Supported paper sizes types and weights The following tables provide information on standard and optional paper sources and the types of paper they support Note For an unlisted paper size select the closest larger listed size For information on card stock and labels see the Card Stock amp Label Guide Supported paper sizes v supported X unsupported Paper size Dimensions Standard 250 sheet Optional 550 sheet Multipurpose tray Tray 1 tray Tray 2 feeder or manual feeder Letter 215 9 x 279 4 mm V V V 8 5 x 11 in Legal 215 9 x 355 6 mm V 8 5 x 14 in JIS B5 182 x 257 mm V 7 17 x 10 1 in 210 x 297 mm V 8 27 x 11 7 in 184 2 x 266 7 mm V 7 25 x 10 5 in 148 x 210 mm V 5 83 x 8 27 in 216 x 330 mm V vV 8 5 x 13 in This s
117. we1a jobs appears and then press Q Press V until v appears next to your user name and then press Press V until v appears next to your job and then press on o ol A For confidential jobs use the numeric keypad to enter your PIN If you enter an invalid PIN the Invalid PIN screen appears e To re enter the PIN make sure V try again appears and then press e To cancel the PIN press V until V cancel appears and then press 9 Press V until v appears next to the job you want to print and then press Confidential and Verify print jobs are automatically deleted from memory after they print Repeat and Reserve jobs continue to be held in the printer until you choose to delete them Printing from a USB flash memory device A USB Direct interface is located on the control panel so you can insert a USB flash memory device and print PDF documents Printing a document from a USB flash memory device is similar to printing a held job Many USB flash memory devices are tested and approved for use with the printer For more information see the Lexmark Web site at www lexmark com Notes e USB devices must be compatible with the USB 2 0 standard e Hi Speed USB devices must support the Full Speed standard as well Devices only supporting USB low speed capabilities are not supported e USB devices must support the FAT File Allocation Tables system Devices formatted with NTFS New Technology File System or any other file

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