User Manual Milo Plus ITE
Contents
1. 6 Adjusting the volume control in the ear To increase the volume possible only on models with an optional volume control turn the volume control forward To decrease it turn the volume control back ward using your forefinger Fig 6 left ear a Sec right ear louder louder softer Fig 6 Step 7 Selecting the hearing program in the ear To change a hearing program possible only in models with an optional program switch press the program switch shown Fig 7 Fig 7 If you press it again you change to the next program A signal indicates the change A signal tone can only be easily heard if you have turned on the hearing system and you are wearing it correctly in the ear 21 22 4 Using the hearing system Step 8 Removing the hearing system The following steps describe how to easily remove the hearing system either with or without the removal line Step 8 1 Removing the hearing system with a removal handle Hold the removal handle between the thumb and index finger and carefully pull the hearing system up and out of the ear Fig 8a Fig 8a Step 8 2 Removing the hearing system without a removal handle Put your thumb behind your lobe directly behind the hard cartilage Fig 8b and gently press your ear upward to push the hearing system out of the gt SCH canal In order to help it along make chewing movements with your jaw Grasp the protruding hearing system and r2. Milo In the ear hearing system User Guide fick Contents 1 Welcome 4 2 Important information Please read before operating your hearing system for the first time Hazard warnings Information on product safety 3 Hearing system description 10 4 Step by step instructions for using the hearing system 13 Step 1 Getting to know your hearing system 13 Step 2 Battery preparation 15 Step 3 Inserting the battery 16 Step 4 Turning on the hearing system 16 Step 5 Inserting the hearing system 18 Step 6 Adjusting the volume control in the ear 20 Step 7 Selecting the hearing program in the ear 21 Step 8 Removing the hearing system 22 Step 9 Turning off the hearing system 24 Step 10 Changing the battery 24 5 Care and maintenance 25 6 Troubleshooting 28 7 FM systems 30 8 Service and warranty 31 9 Information and explanation of symbols 32 1 Welcome Your new hearing system is a premium Swiss quality product It was developed by Phonak one of the world s leading companies in hearing technology Your hearing system offers the most modern digital hearing technology currently available on the market Phonak has implemented this hearing technology into hearing systems that are simple and easy to use Many automatic functions offer maximum sound quality the highest speech clarity and optimal hearing comfort in almost all hearing situations We are co
3. d the wrong way the hearing system will not work and the battery compartment can be damaged The hearing system is now switched on It can take up to 15 seconds before it starts When you wear the hearing system you will hear an acoustic signal 4 Using the hearing system Step 5 Inserting the hearing system This step shows you how to correctly insert the hearing system Each hearing system is individually programmed for your right or left ear For the first step identify right and left so you will be able to insert your hearing system in the correct ear Step 5 1 Identifying the hearing systems for the right and left ear The color mark is located on the shell model text is printed in red or blue right red left blue Fig 5a 18 Step 5 2 Inserting the hearing system all models With your right hand take your hearing system for the right ear red mark on the hearing system see step 5 1 between your thumb and forefinger Fig 5b Insert the tip of the hearing system into the ear canal see the part circled in green in Fig 5b Carefully pull on your earlobe and push the hearing system into the correct position Ensure that it is positioned securely In the beginning please use a mirror to check Fig 5b 20 4 Using the hearing system You have now successfully inserted the right hearing system Now insert your left hearing system in the same way marked in blue see step 5 1 Step
4. ected if they have been tested in accordance with corresponding IECXXXXX standards Only use accessories approved by Phonak AG 2 2 Information on product safety Never immerse your hearing system in water Protect it from excessive moisture Always remove your hearing system before showering bathing or swimming Protect your hearing system from the heat never leave it near a window or in the car Never use a microwave or other heating devices to dry your hearing system Ask your hearing care professional about suitable drying methods When you are not using your hearing system leave the battery compartment open so that any moisture can evaporate Make sure that you always completely dry your hearing system after use Store the hearing system in a safe dry and clean place Do not drop your hearing system Dropping onto a hard surface can damage your hearing system Always use new batteries for your hearing system You can return used batteries to your hearing care professional Remove the battery if you are not using your hearing system for a long period of time X ray radiation e g CT scans MRI scans may adversely affect the correct functioning of your hearing systems We recommend that you remove them before undergoing X ray procedures and keep them outside the room Do not use your hearing system in areas where electronic equipment is prohibited Hearing system description The following us
5. emove it Fig 8c Fig 8c Sey 23 4 Using the hearing system Step 9 Turning off the hearing system You can turn off your hearing system by opening the battery compartment Fig 9 Fig 9 Step 10 Changing the battery Before the battery is completely empty your hearing system will indicate to you that the battery soon needs to be changed with an acoustic signal Once this happens you have about 30 minutes in some cases longer to change the battery The battery warning signal is repeated every half hour We recommend that you always keep a Spare battery on hand 24 5 Care and maintenance Diligent and routine care of your hearing system contributes to outstanding performance and a long service life Please use the following specifications as a guideline General information Before using hair spray or applying cosmetics you should remove your hearing system from your ear because these products may damage it If you feel pain in your ear or if it is inflamed please check with your hearing care professional or physician 25 26 Daily Daily cleaning and the use of a drying system is highly recommended C amp C line from Phonak is a complete set of cleaning products Your hearing care professional will be glad to advise you Never use household cleaning products washing powder soap etc to clean your hearing systems If your hearing system is performing weakly or fails to opera
6. er instructions describe three hearing system models CIC MC models that sit deep in the ear canal ITC HS models that are situated in the ear canal or in the bowl of the ear and FS models that are situated only in the bowl of the ear On the following pages use the labeled drawings to identify the hearing system that you use Please note specific functions described on the following pages may not be included in your model because some model features are optional Your hearing care professional will tell you what sized battery you need for your hearing system CIC MC model Custom made shell Receiver sound outlet and wax protection system Battery compartment with ON OFF switch Program switch optional Protected microphone inlet Removal handle CIC MC Right or left indicator right red left blue Vent GO A volume control is also optional it is not shown here 3 Hearing system description ITC HS model FS model 12 Custom made shell Receiver sound outlet and wax protection system Battery compartment with ON OFF switch Protected microphone inlet Program switch optional Right or left indicator right red left blue Volume control optional Vent 4 Step by step instructions for using the hearing system The following chapter provides step by step instructions on how to use your hearing system Please follow these steps carefully In the drawings the parts
7. hout problems or restrictions if used as intended unless otherwise noted in these user guides 33 d lt formation ar d lescrip io Transport and storage conditions During transport or storage the temperature should not exceed the limit values of 20 60 Celsius and relative humidity of 65 for a long period of time The air pressure range between 500 and 1100 hPa is appropriate bX 34 The symbol with the crossed out garbage bin is to make you aware that this hearing system may not be thrown away as normal household waste Please dispose of old or unused hearing systems at waste disposal sites intended for electronic waste or give your hearing system to your hearing care professional for disposal Proper disposal protects the environment and health Manufacturer Phonak AG Laubisritistrasse 28 CH 8712 St fa Switzerland www phonak com 0459 CET gei oO v y S wn E o v ZS a fer Cd a Oo CH N E CH Cd LO LO t Q for CH CO 5 bg d bd a U 2 v B a Ka Kg x o lt E a
8. ndue stress In case of damage caused by third parties or non authorized service the Phonak warranty is null and void This warranty does not cover services performed by a hearing care professional at his or her workplace Serial number of the Serial number of the left hearing system right hearing system Purchase date 31 32 Q symbols LE XXXX 9 Information and des With the CE symbol Phonak AG confirms that this Phonak product including accessories meets the requirements of the Medical Devices Directive 93 42 EEC as well as the R amp TTE Directive 199 5 EC on radio and telecommunications transmitters The numbers after the CE symbol correspond to the code of certified institutions that were consulted under the above mentioned directives This symbol indicates that the pro ducts described in these user instruc tions adhere to the require ments for an application part of Type BF of EN 60601 1 The surface of the hearing system is specified as application part of Type BF This symbol indicates that it is important for the user to read and take into account the relevant information in these user guides A This symbol indicates that it is important for the user to pay attention to the relevant warning notices in these user guides O Important information for handling and product safety Operating conditions The product is designed such that it functions wit
9. nvinced that the outstanding performance of your hearing system will provide valuable benefits to your daily life Please read these user instructions thoroughly in order to benefit from all the possibilities your new hearing system has to offer With proper use and care you will be able enjoy your hearing system for many years to come If you have any questions please consult your hearing care professional Phonak life is on www phonak com COX g 0459 wm 2 Important information Please read the information on the following pages before using your hearing system 2 1 Hazard warnings Z Use only hearing systems that have been specially programmed for you by your hearing care pro fessional Other systems may be ineffective and may in certain cases damage your hearing AA Changes or modifications to the hearing system that were not explicitly approved by Phonak are not permitted Such changes may damage your ear or the hearing system A Hearing system batteries are toxic if they are swallowed Keep out of reach of children and pets If batteries are swallowed consult your medical practitioner immediately A Hearing programs in the directional microphone mode reduce background noises Please be aware that warning signals or noises coming from behind e g cars are partially or entirely suppressed Z The hearing system contains small parts which can be swallowed by children A External devices may only be conn
10. sult with your hearing care professional Pain or inflammation in your ear Remove the hearing system and consult with your hearing care professional If the problem is serious please contact your physician 29 syStems FM Systems are wireless communication systems consisting of a radio transmitter and a radio receiver The transmitter is placed close to the sound source e g TV Radio lectern The sound is transmitted clearly and directly to the hearing system in the form of radio signals without disruptive background noises or echoes Phonak is a leader in FM communication In order to take advantage of the benefits of these high tech radio systems consult with your hearing care pro fessional If you already have an FM system and need additional information on using this system please consult the relevant user instructions on the FM transmitter or the FM receiver For more information please visit www phonak com or ask your hearing care professional 30 vice and warranty Phonak offers you a comprehensive worldwide warranty valid starting from the date of purchase Please ask your hearing care professional about the term of the warranty valid in the country of purchase The warranty covers repairs in case of processing and material errors No warranty claims will be considered if the hearing system shows normal wear and tear improper handling or care exposure to chemicals immersion in water or u
11. te clean or replace the wax guard system If your hearing system fails to operate after you have correctly cleaned or replaced your wax protection system and inserted new batteries contact your hearing care pro fessional for advice Weekly For more in depth maintenance instructions or for more than basic cleaning please see your hearing care professional SmartGuard optional SmartGuard is a unique wax protection system developed by Phonak The unique membrane design completely protects your hearing system from wax and moisture Please ask your hearing care professional for further information Fig 10 27 28 6 Troubleshooting Hearing systems sound softer than usual no sound Clean the wax protection system or replace it Check whether the battery is correctly inserted and properly fitted adjust the fit if necessary If there is no improve ment change the battery If the problem persists contact your hearing care professional Battery discharges too quickly Insert a new battery and make note of exactly how long it lasts Contact your hearing care professional with this information they will be able to help and advise you Crackling or buzzing noises Check for residue due to ear wax Then try a new battery If the problem persists contact your hearing care professional Whistling Check whether the hearing system is correctly and firmly fitted If this is the case but the problem persists please con
12. that are parti cularly important for each step are shown in green Step 1 Getting to know your hearing system Take the hearing instrument in your hand and try out the hearing system controls This will make it easier for you to feel for and operate the controls later on when wearing the hearing system 4 Using the hearing system Turn the volume control to change the volume Fig 1a left ear right ear louder louder softer softer Fig 1a The direction you have to turn the volume control when wearing the system in the ear is shown in step 6 in this section 14 In order to change a hearing program press the program switch displayed Fig 1b Fig 1b Step 2 Battery preparation Remove the protective foil from the new battery Fig 2 Wait for two minutes before inserting to activate the battery Fig 2 4 Using the hearing system Step 3 Inserting the battery Take the hearing system in your hand Fig 3a and open the battery door Insert the battery so that you see the symbol on the battery Fig 3b Fig 3a Fig 3b Step 4 Turning on the hearing system Switch on the hearing system by closing the battery compartment Fig 4 Fig 4 16 Open and close the battery compartment gently and carefully Check if you feel resistance when closing the battery compartment Check to make sure the battery is correctly inserted and in the correct direction If the battery is inserte
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