USER INSTRUCTION MANUAL Autofill Countertop Boilers
Contents
1. Operating the Appliance Screen Display filtration models The LCD screen will illuminate with the Burco brand logo The default temperature and the time will flash waiting to be set The hour figure will flash Use the scroll buttons and press MENU to set when the correct time is shown To change default temperature press UP DOWN arrows to adjust to required temp Child Lock By pressing and holding the MENU and the up scroll button for 3 seconds will activate deactivate the Child Lock function When the Child Lock function is active only the Menu and the up scroll button are active to deactivate the child lock function The lock logo will blink on the screen for a couple of seconds when you press any button Set Time Press Menu and the SET CLOCK will be highlighted Press MENU to enter the SET CLOCK menu The time will be displayed and the hour values will be flashing Use the scroll buttons to select the correct value and press MENU The minute values will now be flashing Use the scroll buttons again to select the correct values To store the new set time press the MENU button this will also take you back to the SET UP menu To exit the SET UP menu press the standby button SET CLOCK a SCREEN SETTINGS SET CLOCK LANGUAGE ECO MODE 08 24 Set Temperature Use the scroll to navigate up and down to adjust the temperature 98 degrees is the default tempera ture The down scroll button will decrease the temp2. Scroll buttons Menu Move on button Filter life Status information Status indicator Described fault indicates when t o change filter Fault Heating Ready ECO Screen Control non filtration models Power button Green LED Indicates unit is on Red LED Indicates appliance requires descaling or maintenance Green Appliance is on Red Appliance requires descaling or maintenance Power button Turn appliance on off BUCO www gdpacatering com Il WARNING FAILURE TO CLEAN amp DESCALE YOUR BURCO WATER BOILER ON A REGLAR BASIS WILL INVALIDATE YOUR WARRANTY Connections amp Overflow Connection to a water supply i iz The blue pipe connects to the grey fitting which can be found underneath the appliance The grey fit ting can be unscrewed and the blue pipe slots into it Then screws back onto the appliance Connection to mains water supply The other end of the blue pipe can be fitted with the same type of grey fitting which is connected to your main water supply Overflow If the appliance has an overflow the water will be placed into the drip tray The water in the drip tray can then be emptied out into a drain Check and empty the drip tray on a regular basis io BURTCO TOMMERCTAT www dpacatering com 12 To start the boiler plug it in and turn on the mains power then hold the Power button for 10 seconds Ensure boiler is connected to the mains water supply
3. BURCO COMMERCTAL USER INSTRUCTION MANUAL Autofill Countertop Boilers Filtration amp Non Filtration gt REO Please read and keep these instructions Burco Warranty UK HELPLINE 1 Year Parts 0844 815 3755 1 Year Labour 083213801 01 04 14 1 0 2 0 3 0 4 0 Contents About your Product My Product please complete this section Introduction Warranty Important Information Installation Before Connection to the Power Supply Water Connection Electrical Connection Overflow amp Drainage Other Safety Considerations Product Specification Parts Diagram User Guide Controls Connections amp Overflow Operating the Appliance After Use Maintenance amp Spare Parts Cleaning Instructions Descaling Disposal Replacements Parts Troubleshooting amp FAQ s Fault Codes FAQ s Notes amp Comments Contact Information www dpacatering com page 3 page 4 page 4 page 5 page 5 page 7 page 7 page 7 page 8 page 8 page 10 page 10 page 11 page 12 page 13 page 16 page 16 page 18 page 19 page 19 page 20 page 21 page 22 page 23 1 0 About your Product My Product Please complete the form below We strongly recommend that you spend some time to fill in the information below and keep it in a safe place This will save you time if you need to contact our After Sales team Important The serial number can be found on the back of your applianc
4. hot surfaces Always use handles or knobs e Do not immerse the appliance in water or other liquid and always ensure the electrical connec tions are kept dry e Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions or has been damaged in any manner Ring the helpline number for advice on examination and repair e The use of non Burco attachments or tools may cause fire electric shock or injury and will invalidate warranty e Do not use abrasive cleaners on the outside of the appliance as they may scratch the surface Only clean with a soft damp cloth e Donotuse the appliance for anything other than its intended purpose BUCO www gdpacatering com e Scale formation within hot water appliances is problematic and more so in hard water areas Damage to the appliance caused by excessive scale build up may invalidate the warranty see notes on de scaling e Use only the supplied parts with the appliance Introducing foreign components not approved by the Manufacturer may cause tainting of the water and may also invalidate your warranty e Do not place foreign objects in the tank of the appliance Important Do not use a water jet to clean this appliance Important Do not use this appliance in an area a water jet can be used e Maintenance other than cleaning and descaling should be carried out by the manufacturer while this product is within guarantee Contact our service helpline on 08
5. sensor and all functionality of the appliance will stop until appliance has been Descaled Stage 3 is displayed when the water level has reached the overfill sensor The ap pliance will shut down and can become a safety issue Causes Action Descale the boiler with a commercial des caler that is suitable for stainless steel see descale section The boiler could have also overfilled Check the mains water solenoid If the problem persists call the service line Ensure that the drain valve on the bottom of the boiler is in the closed position and check that the water is being supplied to that unit If the problem persists call the service line The boilers set temperature should be reduced before powering down and allow cooling before restarting If the problem persists call the service line If the problem persists call the service line The unit should be 1 Powered down 2 Filter changed 3 Powered up again 4 Reset To perform a filter reset both up and down navigation buttons must be held for 5 seconds after replacement filter has been fitted DE SCALE appliance DE SCALE appliance Service calls will be chargeable DE SCALE appliance Service calls will be chargeable FAQ s Are there any restrictions as to where I should locate my Burco water boiler a Yes your appliance should be positioned on a flat level surface that is capable of taking the weight of the appliance when full of
6. the Eco mode off altogether simply scroll down and select OFF SET CLOCK SCREEN SETTINGS OM LANGUAGE ON 22 00 OFF 06 00 OFF ECO MODE Pressing the up scroll button and the down scroll button for 4 seconds the data regarding the Filter Time and Water usage are cleaned If such operation is done in the Status Screen all the data related to Status are also cleaned to be used by the service engineer this feature works only in the Home Screen and et READY Status Screen al i m BURCO 987C _i TO EXIT MENUS PRESS THE STANDBY BUTTON BURCO www e dpacatering com 14 Heating up HEATING will flash At temperature READY is shown 08 34 BURCO 98 C HEATING Filling Once the INITIAL SET UP is complete the filling process will start The LCD Screen will show the word FILLING After the filling is complete the heating will start until it reaches the set temperature The LCD Screen will show the word HEATING Filter Life Auto Fill Only During operation the bars fill to represent filter usage Once exhausted all the bars are solid and the fault code for changing the filter is displayed The unit should be powered down Filters replaced and filter counter reset refer to replacement parts Power Down To power down the product the STANDBY button should be held when on the normal operation screen for 10 seconds Th
7. 71 222 2620 e Warranty is only valid in the UK WARNING This appliance is not intended for use by persons including children with reduced phys ical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the application by a person responsible for their safety WARNING Turn off the power supply and remove the plug 3Kw appliances only before cleaning or before replacing any parts BURCO www gdpacatering com Product Specification 5L Height mm 457 3 8 8 Capacity Lite 5 100 o 20 Weight kg 88 98 96 114 11 6 Parts Diagram Burco automatic fill water boilers are designed for continuous operation and should only be switched off for the purpose of maintenance or emergency The 3kW models is supplied with a BS 1363 type plug and lead fitted with a 13Amp fuse as standard Removable lid for ae descaling On Off switch Dispensing screen Hose for connection to controller drinking water Drip tray Ng Water filter lt Underneath appliance Important Genuine replacement Burco parts must be fitted by a qualified service engineer If generic non Burco parts are fitted you may stop your appliance from operating safely and invalidate the o ranty l 2 0 User Guide Screen Control filtration models Temperature indicator Showing the set temperature Clock Time Power button
8. WARNING Disconnect from the electrical supply before cleaning and allow water boiler to cool Important Do not immerse the water boiler in water or any other liquids and take care to keep water away from the mains lead and connections THERE ARE 2 WAYS WHICH YOU WILL NEED TO CLEAN YOUR AUTO FILL WATER BOILER EXTERNALLY TO DO THIS FOLLOW THE EXTERNAL CLEANING GUIDELINES INTERNALLY TO DO THIS FOLLOW THE DESCALING PROCEDURE IMPORTANT DO NOT USE ANY ABRASIVE CLEANING FLUIDS OR MATERIALS EXTERNAL CLEANING GUIDELINES TO CLEAN WIPE OUTSIDE OF YOUR WATER BOILER WITH A DAMP CLOTH IT IS RECOMMENDED THAT THIS IS DONE DAILY STUBBORN STAINS MAY BE REMOVED USING A GOOD STAINLESS STEEL CLEANER OR NON ABRASIVE CLEANING AGENT HARD TO REACH AREAS SHOULD BE CLEANED US ING A SMALL BRISTLE BRUSH AND MILD CLEANING FAILURE TO CLEAN ON A REGULAR BASIS WILL INVALIDATE YOUR WARRANTY BUXCO PE COMMERCTAT www gdpacatering com i Descaling The descaling procedure must be performed by trained personnel as it requires the removal of pan els from the boiler and access to live electrical components Always use a descaling agent suitable for Stainless steel Isolate the boiler from electrical supply Allow the water to cool approximately 60 C Remove the screw on the top of the boiler and remove the top cover PICTURE 1 amp 2 Remove the insulation on top of the tank unscrew and remove the tank lid PICTURE 3 4 amp 5 Add descalin
9. e Model Number ttt ty Product Code ttt TT yt Serial Number FETT TP PEt ty TT Ey Et Date of Purchase Tilh Purchased from Please take some time to fill in the information above and keep it in a safe place This will save ou time if you need to contact our After Sales team BUXCO www dpacatering com 3 Introduction Thank you for purchasing this Burco Auto fill Water Boiler To ensure you obtain full benefits from your new appliance e Please read this instruction booklet carefully and follow all instructions e Ifyou are unsure of any aspect of the installation use or performance of your appliance please contact our After Sales team on 0844 815 3755 Warranty How to activate your Warranty Your Burco water boiler comes with a 1 year parts and 1 year labour warranty from the date of pur chase Registering your product and activating your Burco warranty couldn t be easier Do not hesitate to call 0844 815 3755 and after choosing the After Sales option one of our advisors will be happy to assist you with this Alternatively you can register your product online at www burco co uk Simply click on the Our War ranty tab located towards the top of the page and then choose the Activate Warranty option from the drop down menu In the unlikely event of breakdown please contact us on 0844 815 3755 and choose the After Sales option for assistance Your warranty is given subject to
10. e shutdown screen will appear and using Perform Shut Down the scroll buttons Yes should be selected by No pressing MENU The unit will then shutdown BUIXCO www gdpacatering com 15 Tap function When tilting the tap towards you the tap holds into a locked position and you will receive water from the tap until the tap is moved back into its original position When tilting the tap the opposite way the water will flow out the same as in Locked the lock position but the user will have to hold the tap to receive any water This will not put the tap in the locked position Hold to receive hot water Push Button Dispense To dispense water on the 10L push button model place cup under the plastic housing press and hold the Black button on the front of appliance Water will be dispensed whilst the button is pressed www gdpacatering com 16 3 0 Maintenance amp Spare Parts WARNING Turn off the power supply and remove the plug when not in use cleaning descaling or before replacing any parts This appliance shall be operated in ambient temperatures between 5 30 C Do not allow your appliance to freeze If this happens do not operate the appliance and contact the manufacturer Cleaning Instructions We recommend cleaning your water boiler on a regular basis Failure to do this may result in the appli ance not operating to its full potential and could invalidate your warranty CLEANING
11. en the plug cover securely If you are in any doubt consult a qualified electrician Warning The plug removed from the mains lead if severed must be destroyed as a plug with bared flexible cord is hazardous if engaged into a live socket outlet Electrical Requirements Check that the voltage on the rating plate of your appliance corresponds with your electricity supply which must be A C Alternating Current Overflow amp Drainage e Due to the electronic function of the water boiler it is highly unlikely than an overflow would occur The boiler is primarily designed so that any overflow occurrence and condensation is directly vented to the spillage tray e Asan option the boiler overflow outlet may be connected to a drainage system Note There may be some steam emissions from the vent at the base of the appliance during the initial fill stages but the steam emissions will lessen as the volume of water increases in the tank As an alter native the internal flexible hose may be redirected See notes on Overflow and Drainage in the Installa tion section WARNING The flexible hose connected from the over flow also acts as a vent for the appliance Under no circumstances should this flexible hose become blocked or restricted in any way Other Safetv Considerations e Disconnect the appliance from the mains supply when cleaning or for maintenance e Keep the exterior surfaces of the boiler clean and dry at all times e Do not touch
12. erature Press the MENU button to set eco www gdpacatering com 13 Screen Settings Press MENU and navigate down using the SCROLL button until SCREEN SETTINGS is highlighted and then press MENU For the backlight brightness the values will flash Use the SCROLL buttons to choose the backlight brightness which is between 1 5 Hold MENU to store Now the contrast values will flash Repeat for the contrast Hold MENU to store and to exit SET CLOCK SCREEN SETTINGS TEENER LANGUAGE SET CONTRAST ECO MODE Language Press MENU and navigate down using the SCROLL button until LANGUAGE is highlighted the press MENU Scroll down to which language you want Hold MENU to store and exit Other languages that are included are Luxembourgish Hindi Urdu and Chinese ENGLISH SET CLOCK DEUTSCH SCREEN SETTINGS FRAN AIS LANGUAGE ESPA OL HOLAND S ECO MODE w ITALIANO Eco Mode Auto Fill Only When no water is drawn from the boiler in 2 hours the eco mode is engaged The backlight turns off and the only data displayed is the Burco logo along with the time and the status indicator Water should be drawn off to resume normal operation To set the Eco mode timer simply scroll down to ON to set the desired time Once you are happy with the time that has been set press the menu button to confirm this This will then take you to OFF where you can then set the time that you want the Eco mode to finish If you want to turn
13. g agent in accordance with manufactures instructions PICTURE 6 Replace the tank lid insulation and top cover Turn on the electricity and allow the boiler to operate normally for approximately 45 minutes Isolate the boiler and allow to cool down ee Ss St eS SY e a Remove the tank lid again to inspect the tank and level detectors for scale deposits Drain and flush the de scaling agent from the tank using tap on the front of the appliance N m To drain the tank completely remove the front panel by removing 2 screws behind the drip tray and lifting the panel up over the tap 12 Connect a hose from the overflow pipe into a bucket and open the service valve to drain the water from the tank 13 When empty close the valve and replace front panel 14 Replace tank lid ensuring the gasket is sealing the top of the tank correctly 15 Fit top cover and turn on the boiler In hard water areas where a large build up of scale has formed you may need to physically scrape from the tank If this is required ensure care is taken and not to damage the level sensor probes FAILURE TO DESCALE ON A REGULAR BASIS WILL INVALIDATE YOUR WARRANTY BUXCO COMMERCTAL www gdpacatering com 18 Disposal At the end of the electrical products useful life it should not be disposed of with household waste Please recycle where facilities exist Check with your local authority for recycling advice in your co
14. laced WARNING THIS APPLIANCE MUST BE EARTHED Fitting a Plug If the socket outlets are not suitable for the plug supplied with the appliance the plug should be re moved and the appropriate one fitted An appropriate plug must be fitted as follows Important The wires in the mains lead are coloured in accordance with the following code GREEN and YELLOW wires EARTH E BLUE wire NEUTRAL N BROWN wire LIVE L Important The supply cord on the 3kW appliance is of a special type If replaced only a Burco supply cord must be used The supply cord may become warm when the appliance is in use If you are unsure of any aspect of the installation use or performance of your appliance please contact the after sales number shown on page 23 6kW appliances are supplied with an internal terminal block for connection to the main power supply This must be connected using suitable flexible cable The supply end of the cord must be fitted with an easily accessible all pole disconnection isolator switch with a minimum 3mm contact separation For safety regulations the means of disconnection must be accessible after installation BURCO www dpacatering com Make sure that the connections are tight and that there are no loose strands of wire and no insulation trapped under the terminals Tighten the clamp in the plug making sure that it grips the outer covering of the cord If fitting a BS 1363 13A fused plug then fit a 13A fuse and tight
15. ler is only to be installed in locations where it is overseen and maintenance is restricted to trained personnel WARNING Extreme caution must be used when moving this unit as it is very heavy WARNING Metal surfaces may become very hot whilst in operation Use caution when touching these surfaces BUVCO www dpacatering com 6 Before Connection to the Power Suppl e Remove all packaging and plastic coating from the appliance e Check the unit has not been damaged in any way during transportation If any damage is found it MUST be reported to our After Sales department immediately by calling 0844 815 3755 e Remove any protective coating from the outer panels e Check the available power supply corresponds to that shown on the rating label of the appliance Water Connection e Connection to the cold water supply and the appliance is made via the hose supplied e In hard water areas it is advisable to fit a filtration unit to limit scale deposits A filter is incor porated in this appliance Electrical Connection e All electrical work must comply with all relevant wiring regulations and carried out by a quali fied electrician e Isolation switches for the appliance must not be obstructed and be within easy reaching e To protect against fire electric shock and personal injury do not immerse cord plug or water boiler in water or any other liquid e Ifthe mains lead in damaged it should be discarded and rep
16. nd they will be happy to assist BUSCO www gdpacatering com 21 Notes amp Comments BURCO www dpacatering com 22 Sales Orders email sales gdpa co uk tel 0844 815 3755 opt 1 fax 0844 248 4123 e After Sales email info gdpa co uk tel 0844 815 3755 opt 2 fax 0844 248 4123 Spare Parts email info gdpa co uk tel 0844 815 3755 Opt 3 fax 0844 248 4123 Marketing Enquiries email marketing gdpa co uk tel 0844 815 3755 Opt 5 fax 0844 248 4123 For all International Non UK Enquiries email info gdpa co uk tel 44 151 493 3281 fax 44 151 248 4123 e Address Glen Dimplex Professional Appliances Stoney Lane Prescot Merseyside L35 2XW e For any other information please visit www gdpacatering com BUXCO www dpacatering com 23
17. ntions WARNING Danger of personal injury Important Damage to the appliance Burco products are intended for commercial use as detailed in these instructions Burco has a policy of continuous improvement in product quality and design The Company therefore reserves the right to change the specification of its models at any time WARNING The installation of the unit must be performed by a competent person taking into consideration e Health and Safety at Works Act e EE Regulations e BS Codes of Practice e Local and National Building Regulations e Local and National Water Regulations WARNING This appliance must only be used for heating water Installation It is essential that this appliance is installed correctly Installation should comply with all local electri cal and health and safety requirements Before Use Allow boiler to fill and heat and then drain down through tap This should be done twice before general use Location e Ensure that the appliance is placed on a flat horizontal surface e Consideration should be given for serving requirements e Ensure that safe operational access to the appliance is unrestricted e Do not site the appliance directly beneath wall cupboards other wall mounted appliances and low ceilings that are susceptible to damage from water vapour e Donotuse your water boiler outside e All Burco water boilers should be installed 100mm from any adjacent surface 5 BURCO 5 ww
18. rmally while other faults are more serious and will disable the appliance Before calling the service line make sure that the appliance is switched off at the main supply Draw off a small amount of after and then switch back on after 10 minutes If the fault continues please call the service line for advice QR codes that appear on the screen can be scanned using an iPhone Android and Windows device which will take you to the GDPA website S BURCO ee FILTER as fai DESCALE EY x BS hi MILT RZD ET Hate TY ATRAER HAW BUR SOC ME ACALE DESCALE is displayed when the water boiler detects that it has scaled up NOT HEATING is displayed when the water is not reaching the required temperature after 15 minutes of heating NO WATER is displayed if the controller detects that the boiler has not reached the lower fill line in 10 minutes of start up OVERTEMP is displayed if the boiler temp is above the set temperature TEMP SENSOR is displayed if no signal is detected from the temperature sensor In operation the filter life bars countdown 6 months this is the recommended filter life in normal use Once this timer has ex pired the fault code for changing the filter is displayed Change filter will be flashing on the screen Stage 1 is displayed when the boiler de tects that the lower level probe has scaled up but appliance operates normally Stage 2 is displayed when water level has reached the Over fill De scale
19. the appliance being used in accordance with the instructions sup plied and on the supply voltage marked on the rating label It is also subject to fair wear and tear con ditions It does not cover consequential damage arising out of any failure acceptable under warranty nor does it cover damage resulting from misuse accident or unauthorised alterations to the appliance Remember You will need to quote the serial number of this unit which can be found on the rating label located on the back of the appliance as well as providing proof of purchase The products are intended for commercial use as detailed in these instructions The Company has a policy of continuous improvement in product quality and design The Company therefore reserves the right to change the specification at any time Extended Warranty Also we now offer customers the opportunity to purchase Extended Warranty for added piece of mind Details of this can be found on our website at www burco co uk or by calling our After Sales team on 0844 815 3755 WARNING FAILURE TO CLEAN amp DESCALE YOUR BURCO WATER BOILER ON A REGLAR BASIS WILL INVALIDATE YOUR WARRANTY SUICO www dpacatering com Important Information The use of an electrical appliance requires the following common sense safety rules Primarily there is a danger of personal injury and secondly damage to the appliance and property These are indicated in the instructions by the following two conve
20. un try Please dispose of appliance in accordance with the WEEE Directive Replacement Parts When the change filter warning is displayed power down the unit and remove the drip tray Twist the filter anti clockwise and remove A small amount of water may be released Insert a new filter and twist clockwise to lock in place Replace drip tray and power up unit To reset the filter life hold and press the up down arrows for 5 seconds until the appliance beeps Important Genuine replacement Burco parts must be fitted If generic non Burco parts are fitted you may prevent your appliance from operating safely and in the most efficient manner and also invalidate your warranty A few examples include e Element e Solenoid Valve e Electronic Controller e Mains Lead where applicable e Tap e Drip Tray e Filter Head e Filter Cartridge For further information or to purchase any spare parts please do not hesitate to contact our Spares Department on 0844 815 3755 Please ensure that you have your model and serial number of your product The serial number can be found at the rear of the appliance REPLACEMENT FILTERS CAN ALSO BE PURCHASED FROM OUR SPARES DEPARTMENT BY CALL ING 0844 815 3755 BUCO www dpacatering com 19 4 0 Troubleshooting Fault Codes Your boiler is fitted with a fault system that is able to detect fault conditions Some of the conditions are less serious and the boiler will continue to operate no
21. w gdpacatering com e Do not place appliance on or near hot surfaces e Do not allow your appliance to freeze If this happens do not operate the appliance and contact the manufacturer e Appliances to be installed operated in ambient temperature 5 30 degrees Important This appliance is only to be installed in locations where it is overseen by and where clean ing maintenance is restricted to trained personnel Mains Lead e The mains lead should reach from the wall socket the auto fill water boiler without straining the connections e Do not let the cord hang over the edge of the table or the counter and keep it away from any hot surfaces e Do not let the lead run across an open space e g between a low socket and table e Do not place the auto fill water boiler where the mains lead could fall into a sink e Do not continue to use the water boiler if a fault is indicated Refer to Fault codes section of the handbook e Donotuse the boiler if it has been damaged in any way e Do not use accessories or attachments which Burco have not recommended as they can cause hazards e Always switch off empty and disconnect the auto fill water boiler before moving the unit WARNING To avoid being scalded when the water boiler is in operation or has been switched off keep hands away from any steam Be particularly careful not to touch any hot surfaces especially when descaling the product Product Safety e The water boi
22. water Consideration must also be given to serv ing requirements and safe operational access to the appliance must also be ensured For a detailed overview of installation requirement please refer to pages 5 6 and 7 of this instruction book There is no water coming from the tap a Check that the appliance is connected to mains power water and that there is no block age kink in the supply hose My screen is not illuminating a Check the appliance is connected to mains power and adjust the brightness contrast setting My boiler displays CHANGE FILTER a Replace filter and reset the filter counter The water from the tap is cold a Check appliance is connected to mains power and set temperature at the desired setting The water in my appliance has a strange taste a All new appliances must be heated and drained to sanitise What Warranty does my water boiler have a Your Burco appliance comes with a 1 year parts and 1 year labour warranty Please see the Warranty section on page 4 for details Can I purchase an extended warranty a Yes Burco also offers customers the opportunity to purchase extended warranty for added piece of mind Please refer to the Warranty section on page 4 for further details Can I purchase any replacement parts a Yes we have a number of replacement parts available If you require any spare parts please do not hesitate to contact our Spares department on 0844 815 3755 a
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