Home

GroupWise 7 Client User Manual

1. First Name Last Name Display Name E Mail Address Office Phone Title Cell Phone Home Phone Fax Pager Organization Department Address City State Zip Code Country Mail Stop Screen Name Greeting Comments Data is required in at least one of these fields OK Cancel z 3 Ifyou want to add a resource or organization rather than a person click Resource or Organization 4 Select the personal address book where you want to add the entry 5 Fill in at least one of the fields that have an asterisk This is required so that the entry can be listed in the Address Book If you want to send messages to the entry make sure you complete the E Mail Address field 6 Fill in any other fields you want Any information you add displays when you select the entry in the Address Book 7 Click OK to save the entry to the selected address book Deleting Entries from a Personal Address Book My REN 1 In the Main Window click Sr on the toolbar 2 Select the address book then search for the names you want to remove 3 Check the box next to each name you want to remove 4 Click Delete Editing Entries in a Personal Address Book T 1 In the Main Window click l on the toolbar 2 Select the address book then search for the name you want to edit Using the Address Book 91 3 Click the name you want to edit 4 Edit the i
2. 1 In the Main Window click N or Click Seas 2 Select the address book your group is saved in J on the toolbar in an item you are composing Using the Address Book 87 3 Search for the name of your group For example select Name begins with Project to find your Project Team group 4 Click the group s name A list of all group members is displayed 6 2 5 Deleting a Group from a Personal Address Book on the toolbar 1 In the Main Window click d Bieda 2 Select the address book the group is saved in 3 Search for the name of the group For example select Name begins with Project to find your Project Team group 4 Select the check box next to the group s name 5 Click Delete The group is deleted 6 3 Using the Address Selector When you are composing a new item and click the Address Book button on the item view toolbar the Address Selector displays The Address Selector presents a simplified view of the Address Book providing you with the options you need to select a name or create a group The Address Selector displays in other places throughout GroupWise for example when you are selecting recipients of a task entries for a filter or find and so forth It might be slightly modified to show only context appropriate options You can resize the Address Selector by dragging a corner of the window You can open a contact entry to view details by clicking the contact s name 6 3 1 Acc
3. cc eee 2 0 Using the Checklist Folder llle 2 6 Working with Shared Folders 0 0 ccc n 2 6 1 Sharng a Folde oo As ele oa i ee Soa tet ag Bee we als ete ad eh ers Gua Ws So al 17 18 18 18 Contents 5 6 2 6 2 Accepting a Shared Folder 0 0 0c eee ees 37 2 6 3 Posting an Item to a Shared Folder 0 0 0 0 cc ees 37 Za APINN MOMS 5 2 nated aa gu dci Ma a ate Rok oe eee ee eA eee aoe 38 Z9 SING 4 TOXV iun acca sera e qun oce ava ADS e Reid bars ci ec ecu qr a a Sod ACE oe Sees 38 2 8 1 Managing Someone Else s Mailbox 2 0 0 0 0 eens 39 2 8 2 Granting Proxy Access to Your Mailbox 2 0 0 0 eee 39 2 8 3 Granting Proxy Access to Your Mailbox 0 0 0 0 cc eee 41 29 Saving tems in Your MallDOX ssis 6ee0s ux RR FAR ERU RC Y XO Pesce RA o IRA Ce ee he es 41 2 9 1 SaVinG An ACM s o acd usd ien us ioo eis boi we il pud d oim are GA VR doe dad 42 2 9 2 Saving Status Information cieee doeet etre lee ERE RU Va dca 42 29 9 Saving an Unfinished Ier di fI TE wa RE ERRORES SR ERG Re Th wees 42 2 10 Opening and Emptying the Trash 0 0 cc e 42 210 1 Opening YOUN LESS Doo ied il sees oak Evae es ect ee Seno e odo 43 2 10 2 Saving an Item That Is in Your Trash 0 0 00 ccc eee 43 210 3 TEMDIYING Me TaSi emineo eine nes pe RUE Iura ae Dea SR te SERE CaN eee AER ox 43 2 10 4 Emptying Selected Items from the Trash 0 0 cece 43 2 10 5 Undeleting
4. Create Rule Vacation Novel Rule name Spring Break Define Action Enter the subject and message for your vacation rule reply Subject out ofthe office Message sorry I m currently out of the office Please direct urgent messages to Susan Smith I will be back in the office April 25 2002 H Save Cancel E 7 Define the actions that you want performed when the rule is applied The actions vary depending on the type of rule you are creating For example when creating a rule to reply to items you select whether you want to reply to the sender only or the sender and all recipients When moving an item to a folder you select the destination folder If you want to create a rule to forward items to another account specify the e mail address 8 Click Save to save the rule to the Rules list 9 By default the rule is automatically activated If you don t want the rule to be active at this time deselect the rule s Activate box then click Save or To keep the rule active click Close When you create a rule GroupWise WebAccess stores it in your GroupWise Mailbox at your post office Whether you log in to your Mailbox through GroupWise WebAccess or another version of the GroupWise client you always have the same rules 7 3 2 Activating or Deactivating Rules By default when you save a rule that you have just created it is automatically activated Group Wise WebAccess executes the rule for any n
5. Section 4 2 2 Assigning a Task to Yourself on page 66 Section 4 2 3 Marking Tasks Completed on page 67 Scheduling Group and Posted Items 65 4 2 1 Assigning a Task to Other Users 1 Click New gt Task Task To Mike Palu Seles File Edit View Actions Tools Window Help d Send 3 Cancel m Address i Lal oe Send Options Sophie Jones ee fe Mike Pau RE Start date 5 23 2005 Due on pzx gQd S 00000000 0 RH Subject Update Assignment List Priority Please update your assignment list For me Account Novell Groupwise Folder Sophie Jones Home 2 Inthe 7o field type a username then press Enter Repeat for additional users If necessary type usernames in the CC and BC fields or To select usernames from a list click Address double click each user then click OK 3 Select the date you want the task to begin and the date you want the task to be completed You can select the same date in both fields 4 Type the subject 5 Optional Type a priority for the task The task priority can consist of a character followed by a number The following are acceptable formats Al C2 B 3 and so forth 6 Type a description of the task You can specify many options such as making this task a high priority requesting a reply from recipients and more by clicking the Send Options tab 7 Click Send on the toolbar 4 2 2 Assigning a Task to Yourself 1 Click New Poste
6. Cabinet You choose whom to share the folder with and what rights to grant each user Then users can post messages to the shared folder drag existing items into the folder and create discussion threads You can t share system folders which include the Mailbox Unopened Items Sent Items Calendar Task List Checklist Cabinet Work In Progress Junk Mail and Trash folders If you place a document in a shared folder people with rights to the shared folder don t automatically have rights to edit the document Before they can edit the document you must give them Edit rights on the Document Sharing tab You can share personal folders with other users Recipients of the shared folder receive a notification explaining that you have shared the folder with them They can then accept the folder or decline the folder This section contains the following topics Section 2 6 1 Sharing a Folder on page 35 Section 2 6 2 Accepting a Shared Folder on page 37 Section 2 6 3 Posting an Item to a Shared Folder on page 37 2 6 1 Sharing a Folder 1 Click Manage Folders then click the Share Folders tab Using Your GroupWise WebAccess Mailbox 35 2 Select the folder you want to share or modify permissions for Folders available for sharing are underlined Manage Folders Add Folder Delete Folder Share folder i Please click on a folder to share view or modify permissions Mote System Folders cannot be shared Bl fg Sophi
7. Replying to an Item You Receive on page 24 Section 2 2 4 Deleting Items You Receive on page 24 Section 2 2 5 Undeleting Items on page 25 Section 2 2 6 Marking an Item Unread Read Later on page 25 Section 2 2 7 Marking an Item Read on page 26 Section 2 2 8 Forwarding a Mail or Phone Message on page 26 2 2 1 Opening an Item in Your Mailbox In WebAccess all GroupWise items are opened the same way in the Item List click the Subject or From field of the item or right click it gt click Open Options in an open item vary depending on the item Appointments tasks and notes can be accepted declined or delegated right click an item gt click Accept Decline or Delegate You can also click Accept Decline or Delegate on the toolbar 2 2 2 Searching for an Item To perform a search for a specific item you can either use the Find tool on the Main Window or you can use the Search tool Using Find 1 Type the word you want to search for in the Find field 2 Click Find The results are displayed in the message list Using Your GroupWise WebAccess Mailbox 23 Using the Search Tool 1 From the GroupWise WebAccess main window click the Q icon N To search for specific text click Full Text or Subject then type the words you are looking for in the text box To search for a name click From or To CC then type the name in the text box Select each item type you are lo
8. request a reply or select to receive return notification 10 Click Send or click Post 9 9 Accepting an Appointment Note or Task 1 Click the Mailbox in the Folder List Or Click the Calendar icon in the Folder List or on the Calendar Nav Bar then go to the date of the appointment task or note 2 Click the appointment task or note to open it then click Accept Appointment Unaccepted JE g Reply 5 Resend E Ck ReadLater Ep T e Appointment Properties Sophie Jones Monday October 2 2006 10 53 AM i sjonest corporate com mpaluccorporate com Monday October 2 z006 1 30 PM 2 30 PM your office review budget Mike Let s review numbers before our staff meeting with Art 5J A L Using Your Calendar 77 The appointment task or note is removed from the Item List in your Mailbox and appears in your Calendar only The sender can tell you accepted the item by checking its status information 5 6 Declining an Appointment Note or Task 1 Click the Mailbox icon in the Folder List Or If you have already accepted the appointment task or note click the Calendar icon in the Folder List or on the Calendar Nav Bar to open the Calendar then go to the date of the appointment task or note 2 Click the appointment task or note to open it 3 Click Decline Or Right click the item and click Decline 4 Optional Type a message in the Comments to Sender field 5 Click Decline The appointment ta
9. 6 2 4 Viewing Group Information aaae 6 2 5 Deleting a Group from a Personal Address Book 00000 cee ss Using the Address Selector cc ee nn 6 3 1 Accessing the Address Selector aa 6 3 2 Creating Contacts Using the Address Selector 0 0 0 0 0 cee eee Using Frequent Contacts lt 0 vao SEX RV T axe d ct oe tie eee tice Wek a a Rte a Using Personal Address Books lel 6 5 1 Creating a Personal Address Book 0 0 0 ccc eee 6 5 2 Deleting a Personal Address Book 0 00 6 5 3 Editing a Personal Address Book 0 000 cece eee eas 6 5 4 Accepting a Shared Address Book 0 0 0 ce eee Customizing Your GroupWise WebAccess Client Specifying the Number of Messages to Display llle Changing Your GroupWise Password llle LI SING NUIGS p or LT 7 3 1 Creating a ule su Sten coo a teen See oie ot oe ee Se eee ee 7 3 2 Activating or Deactivating Rules 20 0 0 cc ees 7 9 9 Forwarding Your E mail to Another Account llli ene Specifying Send ODIOFS cu 82 pP lee Hiway eee eee OUR PN RS EE BIS 7 4 1 Changing the Security Setting Classification of All Items You Send 7 4 2 Changing the Priority of All Items You Send 0 0 ee 7 4 3 Requesting a Reply for All Items You Send 0 0 ccc ee 71 71 12 72 13 14 74 76 7 78 19 19 93 93 93 94 9
10. 7 5 8 6 1 6 2 6 3 6 4 6 5 7 1 7 2 7 3 1 4 Using the WebAccess Calendar 0 00 00 ccc ee eee ees 5 1 1 5 1 2 5 1 3 Using the Day View Calendar 0 0 ccc nn Using the Week View Calendar l l Using the Month View Calendar 0 00 ccc eee ees Reading an Item in Your Calendar 0 0 ccc eee eee eens scheduling an Appointment sei e ooo ake oo Sb end E Pe a Rats TR eon ote x PASSIOMING Ai ASK thee tt dnd hme hd aed Stee e at ame hae ese anda ens oe 4 wan sae ee he ek Accepting an Appointment Note or Task 0 0 ce eee Declining an Appointment Note or Task 2 0 0 0 cc ee eee Delegating an Appointment Note or Task 2 0 0 ccc ees Saving an Item in Your Calendar 2 0 0 cc eens Using the Address Book Searching for Users and Resources 10 ee ees 6 1 1 Viewing People Resources or Groups in the Address Book 6 1 2 Searching for an Entry in the Address Book 0 0000 ee eee eee eee 6 1 3 Using Filters to Narrow an Address Search 0 00 6 1 4 Addressing an teli xoa Ra EA UE cee Bhai chee Shad eee een Using Groups to Address ILeRms ss aed ides acne Se RE EU ea Th ease bebe BASS a2 es 6 2 1 Creating a Personal Group 3 d uius coste x crx eor tm e de Cn d ee jo bet od ne 6 2 2 Addressing Items to a Group skeen Se ee 6 2 3 Adding and Removing Contacts from a Personal Group
11. Access dialog box 2 8 3 Granting Proxy Access to Your Mailbox The Proxy Access list contains an entry called 4 User Access gt This entry applies to any GroupWise users who you have not explicitly added to the Proxy Access list By default the lt A User Access gt entry has no proxy rights to your Mailbox However you can modify the entry to grant rights to all users 1 From the GroupWise WebAccess main window click the Options icon on the toolbar 2 Click Proxy Access 3 Click lt All User Access gt to display the proxy rights assigned to this entry 4 Select the rights you want to give the lt A User Access gt entry Mail Phone Select Read to enable all users to read mail and phone messages Select Write to enable all users to create and send mail and phone messages Appointments Select Read to enable all users to read appointments Select Write to enable all users to create and send appointments Reminder Notes Select Read to enable all users to read notes Select Write to enable all users to create and send notes Tasks Select Read to enable all users to read tasks Select Write to enable all users to create and send tasks Subscribe to My Alarms This applies only if proxies are using the GroupWise client for Windows Receiving alarms is not supported in GroupWise WebAccess This enables all users to receive any appointment alarms you set Subscribe to My Notifications This applies only if proxies ar
12. Calendar right click a day and select New Task 4 Send Lal Save X amp Cancel Address Book UY Spell Check m Item Type Task Attachments Send Options From Sophie Jones Ge Subject 2 Click Address Book to add recipients in the To CC and BC fields or Type a recipient s address in the 7o CC or BC field The address can be a GroupWise user ID GroupWise full name or external e mail address Separate each address with a comma 76 GroupWise 7 WebAccess Client User Guide To create a personal task that displays only in your Calendar add only your name or switch to posted task 3 For the start date specify the month day and year you want the task to first appear on the recipient s Calendar 4 Type a priority You can type a letter such as A a number such as 1 or a letter number combination with the letter first such as A1 5 For the due date specify the month day and year when you want the task to be completed 6 Type a subject and message You can include Web site locations or addresses URLs in both the Subject and Message fields 7 Optional Click Spell Check to spell check the message For this feature to work your browser must be enabled for Java 8 Optional Click Attach to attach files to the message For this feature to work your browser must support attachments 9 Optional Click Send Options to select a security setting classification assign a priority high standard low
13. Inthe Return Notification section specify the type of return receipt you want 3 Click OK 3 4 6 Requesting a Reply for Items You Send 1 To request a reply for an item open an item view and click the Send Options tab 2 In the Reply Requested section specify when you want to receive the reply If you select When convenient Reply Requested When convenient appears at the top of the message If you select Within days Reply Requested By xx xx xx appears at the top of the message 3 Click OK 54 GroupWise 7 WebAccess Client User Guide 3 5 Managing Received Items GroupWise stores all the mail messages appointments and other items you receive in your Mailbox Figure 3 1 Mailbox View 25 Novell GroupWise Mailbox menm Malbox 1 Calendar Sentitems Contacts A online a Mailbox 5 5 New Mail CL3 New Appt Address Book Filter 3 Cabinet Subject i Projects Adeeip Cc heck Scheck Report 1nizi2noa iic Tabitha Hu Check Schedule arzzre 004 12 12 Mike Palu Mike Palu deleted shared Falder 2117 2005 12 24 Mike Palu Mike Palu deleted shared 2117 2005 12 3 Sophie Jones test 419 2005 12 12 Sophie Jones One on One 4 25 2005 12 Sophie Jones Lunch 4262005 11 45 Selecked 1 Total 7 From your Mailbox you can read items reply to items and forward items you ve received You can organize items by assigning them to categories or by creating a checklist You can delegate tasks and appointments to other user
14. Items from the Trash 0 0 eee 43 3 Working with Items in Your Mailbox 45 3 1 Understanding GroupWise Item Types 0 0 0c ee eee eee 45 3 2 Sending and Receiving Items llli 46 3 2 1 Sending Mail MessageS 0 0 0 eee 46 3 2 2 Sending Phone Messages 00 ccc cee eee eee eee eens 48 3 2 3 Adding A Signature to Items You Send 0 0 0 0 0c ee ees 48 3 2 4 Using Spell CHeCk er iode ead eei vato dread A E da eon don ole deg ee dar 49 3 2 5 Undoing the Last Text Action llli 50 Joe AAMACHING GS Latis der een i ions qon Eine eis ada arl Ae a Si md m s td a Rt G 51 3 3 1 AllachinG a Fue to ab dtelTit iss ios cone rece Sx m pac hee Ree Rete ee eee dg ES 51 3 3 2 Managing Attachedq Elles dw Ee teet mte Lu oe a rex ea d 52 34 Managing Sent Items sao ates cette LIES winie edu bed dee ee hed ek See etek do 52 3 4 1 Confirming Delivery of Items You ve Sent ee ees 02 3 4 2 Displaying Sent tems eeinetan e ok le ee Aver S tac oue rado s o3 3 4 3 Retracting Items You ve Sent 0 0 0 ne ee eens 53 3 4 4 Checking the Status of Your Items 0 0 0 0 0 ee 53 3 4 5 Receiving Notification About Items You Send 0 0 00 cee es 54 3 4 6 Requesting a Reply for Items You Send 0 0 00 ce ee 54 3 5 Managing Received Items 0 0 eee has 55 3 5 1 Reading Items You Receive 1 2 0 eee eee 55 3 5 2 Replying to Items You Receive 0
15. Managing Items You Receive 0 hh hens 2 2 1 Opening an Item in Your Mailbox llllllee ees 2 2 2 Searching for an Item l lille 2 2 3 Replying to an Item You Receive lleleeeee es 2 2 4 Deleting Items You Receive 0 0 ccc eee hn 2 2 5 FIG STUNG MEMS I MERC PP 2 2 6 Marking an Item Unread Read Later 0 0 0 ees 2 2 1 Marking an Item ISedg sc iu ut dip dcc Op OR ROS qol cene 08 ce Rl a To id d t n 2 2 8 Forwarding a Mail or Phone Message 000 cee lesen 2 9 Managing tems You Send esee esni terai anina hiak seb ead C E ERE E 2 3 1 Checking the Status of an Item You Send 0 00 ec 2 9 2 Deleting or Retracting an Item You Send 0 es 2 3 3 Resending Nems 4s crac sie ipu as cafes ode eke P potrei a card ont qr Soci edid oe ed ers edid 2 3 4 Moving an Item to a Folder 0 0 cc eee Inn 2 4 Printing from WebAccess 0 cc ee ern 2 9 FOSING MC Folder LS Dos oretenus Siesta adeb orar a Rees nk a Rh eek eek Guinn spine enna 2 5 1 Creating Folder sueta b pire i vv eaa tie pua kept 2 5 2 Deieuhg Folders uvae as 2s er Gow EDS OE See us Te VE ad eae 2 5 9 Shanga Felder ees ra eh iR RE PP et a boats wa es eh ees 2 5 4 Moving an Item to a Folder usarse rack ax CR etur ra e eec ea 2 5 5 Moving an Item to Another Folder 0 0 0 0 ccc ee eee 2 5 6 Viewing Items in a Find Results Folder 0 0 00
16. Marking or Unmarking a Checklist Item Completed 1 Click the box next to the checklist item 3 5 6 Viewing the Source of External Messages When you receive or send messages to and from external systems you can view the source for a message The source includes all the data that is contained in a message 1 Open an item that you received from an external source 2 Click the Mime 822 attachment to open it Working with Items in Your Mailbox 59 60 GroupWise 7 WebAccess Client User Guide Scheduling Group and Posted Items You can schedule appointments tasks and reminder notes for yourself and other users whether the event happens once or on a recurring basis You can also reserve a block of time with a posted appointment For information about how appointments tasks and reminder notes differ from other item types see Section 3 1 Understanding GroupWise Item Types on page 45 If you want to find out whether someone accepted a task or is coming to your meeting you can check for an accepted or declined status in the item s Properties For more information see Checking the Status of Your Items on page 53 Notify can send you a notification when recipients have accepted declined or completed items For more information see Receiving Notification About Items You Send on page 54 All scheduled items can be retracted or rescheduled even if the recipients have already opened and accepted them For more informa
17. Read to enable the proxy to read appointments Select Write to enable the proxy to create and send appointments Reminder Notes Select Read to enable the proxy to read notes Select Write to enable the proxy to create and send notes Tasks Select Read to enable the proxy to read tasks Select Write to enable the proxy to create and send tasks Subscribe to My Alarms This applies only if the proxy is using the GroupWise client for Windows Receiving alarms is not supported in GroupWise WebAccess It enables the proxy to receive any appointment alarms you set Subscribe to My Notifications This applies only if the proxy is using the GroupWise client for Windows Receiving notifications is not supported in GroupWise WebAccess This option enables the proxy to receive notifications through GroupWise Notify Modify Options Rules Folders Select this option to enable the proxy to change the options in your Mailbox and to add delete or modify folders The proxy can edit any of your Options settings except for the Proxy Access settings Read Items Marked Private Select this option to enable the proxy to see any items that are marked Private If you don t give the proxy this right all items marked Private in your Mailbox are hidden from that proxy 7 Click Save to add the proxy to the Proxy Access list 8 Repeat Steps 3 through 7 to add additional proxies 40 GroupWise 7 WebAccess Client User Guide Or Click Close to close the Proxy
18. Unopened Iten Cancel Sent Items a F3 Calendar f Checklist a fa Sophie Jones p Work In Progre Mailbox Select the folder where the message should be moved to amp A Cabinet f Checklist Junk Mail E work In Progress Trash C Cabinet Junk Mail d Trash lt ll BIS TT I Done 4 Click the folder where you want to move the item If you are moving the item to a folder in the Cabinet you might need to click the arrow next to the Cabinet to display the Cabinet folders You can also move items to the Checklist folder to create a checklist For more information see Using the Checklist Folder on page 33 2 4 Printing from WebAccess Printing from WebAccess depends on the printing capabilities of your Web browser 1 Click any message in the Item List to open it 2 Click in the message text Using Your GroupWise WebAccess Mailbox 29 3 Use your browser s print feature to print the message For example to print using Mozilla Firefox click File gt Print If your browser s print feature prints the message in a format that loses information click Print View to display a printer friendly version of the message in a new browser window then print the message from the new window 2 5 Using the Folder List GroupWise WebAccess provides folders to help store and organize the items you send and receive For example you can group all items related to a particular task or subject together All f
19. add to the group For GroupWise you can choose from the GroupWise address book the Frequent Contacts address book or a personal address book 3 Select the number of entries you want displayed at one time The default displays 15 entries at one time 4 To list the first entries 15 by default in the selected address book leave the search conditions boxes empty Or To search for a specific entry click the icon to show another set of search condition boxes and the icon to hide all search conditions boxes These boxes let you define the Address Book fields and information you want to search Using the Address Book 85 GroupWise WebAccess supports the asterisk and question mark wildcards When searching a field you can use to represent multiple characters and to represent one character For example if you define a First Name begins with jo condition the search returns all entries whose first names start with JO John Joel Jose and so forth If you define a Last Name contains s n condition the search returns all entries whose last names contain S and N separated by one character Sanders Johannson Larsen and so forth 5 Click Search to display a list of entries that match your search conditions 6 Select the entry you want to add to the group then click 7o CC or BC to indicate the recipient type You can also double click the user icon to add it to the 7o list If you are using the HTML Add
20. an item without replying he or she is reminded that the item requested a reply The recipient can still delete the item without replying 1 Inthe GroupWise WebAccess main window click the Options icon 2 Click Send Options 3 Under Reply Requested specify when you want to receive a reply The recipient sees SS next to the message If you select When Convenient Reply Requested When convenient appears at the top of the message If you select Within x Days Reply Requested By xx xx xx appears at the top of the message 4 Click Save then click Close 7 4 4 Getting a Return Receipt for All Items You Send Return notification lets you know information such as when the recipient opens or deletes an item declines an appointment or completes a task 1 In the GroupWise WebAccess main window click the Options icon 2 Click Send Options 3 Inthe Return Notification group box specify the type of return receipt you want If you select to receive Notify this applies only when you are using the GroupWise client for Windows Receiving notifications through Notify is not supported in GroupWise WebAccess 4 Click Save then click Close 7 5 Changing Your Time Zone To ensure that dates and times are correct in messages appointments and other time relevant information GroupWise WebAccess must know the time zone in which you are located GroupWise WebAccess automatically adjusts the time for appointments sent between people in differe
21. and when the recipient opened or deleted the item If a recipient accepted or declined an appointment and included a comment you ll see the comment in the Properties window You also see if a recipient marked a task Completed Properties also shows information about items you receive You can see who else received the item except for blind copy recipients the size and creation date of attached files and more This section contains the following topics Checking the Status of an Item on page 53 Saving the Status Information of an Item on page 54 Printing the Status Information of an Item on page 54 Checking the Status of an Item 1 Right click an item in your Mailbox or Calendar then click Properties Working with Items in Your Mailbox 53 The icons next to an item can give also you helpful status information See Icons Appearing Next to Items in Your Mailbox Sent Items Folder and the Calendar on page 17 Saving the Status Information of an Item 1 Right click an item then click Properties 2 Click File gt Save Page As GroupWise gives the item a temporary filename You can change the filename and default folder to save the file 3 Click Save Printing the Status Information of an Item 1 Right click an item then click Properties 2 Click File gt Print 3 4 5 Receiving Notification About Items You Send 1 To receive notification for an item open an item view and click the Send Options tab 2
22. c N Select the location from the Save in folder drop down menu Or Select Browse for other folders to browse for a different location The saved item remains in your GroupWise folder until you delete it or it is deleted automatically 2 9 2 Saving Status Information 1 Right click an item then click Properties 2 Click File gt Save Page As GroupWise gives the item a temporary filename You can change the filename and default folder to save the file 3 Click Save 2 9 3 Saving an Unfinished Item 1 In an open item click the Save icon 2 Click the folder you want to save the item to then click OK The draft message is placed in the folder you chose in Step 2 The default folder for unfinished messages is the Work In Progress folder F 2 10 Opening and Emptying the Trash All deleted mail and phone messages appointments tasks documents and reminder notes are stored in the Trash Items in the Trash can be viewed opened or returned to your Mailbox until the Trash is emptied Emptying the Trash removes items in the Trash from the system You can empty your entire Trash or empty only selected items Items in the Trash are emptied according to the way your GroupWise administrator specifies or you can empty the Trash manually The system administrator can specify that your Trash is emptied automatically on a regular basis This section contains the following topics Section 2 10 1 Opening Your Trash on p
23. delete the folder and all its contents For more information see Folder List on page 14 2 5 3 Sharing a Folder 1 In the toolbar click the Manage Folders icon 2 Select Share folder then select the folder to share In the Name field type the name of the user you want to share the folder with or Select the Address Book to search and select user names When the user s name appears in the field click Add User to move the user into the Shared List Select the access options you want for each user Repeat Steps 3 5 for each user you want to share the folder with Click Save When you re done close the Manage Folders window CON OO OH A For more information about shared folders see Section 2 6 Working with Shared Folders on page 35 2 5 4 Moving an Item to a Folder 1 To move an item you received click the Mailbox icon in the Folder List or To move an appointment task or note you already accepted click the Calendar icon in the Folder List or on the Nav Bar 2 Locate the item in the Item List 3 Select the item then click Move at the top of the Item List or Click the item to open it then click Move or Right click the item gt click Move 4 Click the folder where you want to move the item If you are moving the item to a folder in the Cabinet you might need to click the arrow next to the Cabinet to display the Cabinet folders You can also move items to the Checklist folder to create a checkli
24. in the same GroupWise system You cannot proxy for a user in a different GroupWise system Before you can use Proxy to manage another user s Mailbox that person must grant you proxy access to his or her Mailbox The same is true if you want someone to act as your proxy you must give that person proxy access to your Mailbox Proxy access enables the proxy to open the other person s Mailbox while logged in to his or her own Mailbox without knowing the person s GroupWise user ID and Mailbox password It also establishes the rights the proxy has to the Mailbox A proxy s rights determine the extent to which the proxy can manage the person s Mailbox For example the proxy might be given rights to read and write send all item types or only be given rights to read Calendar items appointments tasks and notes In addition to providing specific users with proxy access to your Mailbox you can establish a default level of proxy access The default level of proxy access 1s given to all GroupWise users to whom you haven t explicitly given proxy access You establish the default level of proxy access by modifying the lt A User Access entry in your Proxy Access list For example if you want to enable all GroupWise users to view your Calendar you can modify the lt A User Access entry to give Read rights to your appointments tasks and notes By default lt All User Access does not allow any access to your Mailbox This section contains the
25. items to the area After items are in a checklist area of any folder they will also display in the master Checklist folder even though they are still located in the original folder Creating a New Item in the Checklist Folder 1 Click the Checklist folder 2 Ifno items exist in the Checklist folder click the down arrow on the g icon then click Posted Message Type a subject and message click Post on the toolbar then skip to Step 6 or If items already exist in the Checklist folder follow Steps 3 5 below 3 Click the position in the checklist where you want to add a new item For example if you want the item to be first in the checklist click the first item 4 Begin typing the subject text 5 When you are finished typing the subject text press Enter The item you have created displays as a posted mail item in the position you selected and the item that was originally in that position is moved down one position in the checklist 6 To add additional information to this item open it and type additional text on the Mail tab 7 To assign a due date to the item open it click the Checklist tab click Due on then click a date Assigning a Due Date to an Item in the Checklist Folder 1 Open an item in the Checklist folder 2 Click the Checklist tab 58 GroupWise 7 WebAccess Client User Guide 3 Select Due on then click a date Checklist Complete Activate checklist due date Save Cancel Done p
26. nS Fais Help Options Logout Mailbox Calendar Documents Ea Mew w Ct Address Book i Proxy Manage Folders f pP B fa Sophie Jones eu Update E Delete E Move E Accept E Decline e Complete EE Read Later mM am Mailbox E From Subject Date Unopened Items SS ES Sophie mnes rewew juaget 10 6 1 30 PM amp Sent Items dg Eu amp FS Calendar F le Mike Palu Meeting tomorrow 9 21 06 2 24 PM Wf Checklist F Mike Palu Retract Test 5 306 1 58 PM ie Work In Progress E43 Mike Palu Shared folder deleted 1 26 06 4 55 PM Cabinet Junk Mail Trash eS ill IET TIT gt The Nav Bar provides for quick access to your most commonly used folders It contains the Mailbox Calendar Documents and other folders Getting Started 13 1 3 2 Toolbar Figure 1 4 The GroupWise Toolbar Novell GroupWise WebAccess uch tate Help Options Logout Mailbox Documents ea New w eI Address Book a Proxy Manage Folders B fal Mike Pal Ex Update 3 Delete Move Far Accept Decline rl Complete ERE Read Later ES Mark F i Mailbox i Unopened Items Up Unop Sophie Jones review budget 10 2 06 1 30 PM amp Sent Items a M Calendar Mike Palu Budget discussion 9 24 06 3 00 PM IJ Checklist E Work In Progress Cabinet p Junk Mail i3 Trash Please record your planned vacaction days Meeting Cancelled test2 22 May 2006 10 00 Mountain Standard Time Mike Palu test 5 3 06 1 50 PM Mike Palu
27. on the toolbar select each user s name double click each user then click OK 3 In the Start Date field select the date this reminder note should appear in the recipients Calendars You can specify many options such as making this reminder note a high priority requesting a reply from recipients and more by clicking the Send Options tab 4 Optional Type a subject and the reminder note message 5 Click Send on the toolbar 4 4 Accepting or Declining Scheduled Items When you receive an appointment task or reminder note you might not be able to accept In GroupWise you can let the sender know if you accept or decline specify a level of acceptance or availability and add additional comments You can also delegate the item to another user The sender can find your response by checking the item s Properties 1 Open the appointment task or reminder note 2 Click Accept or Decline on the toolbar 3 Optional You can type a comment then click Decline or Cancel By default the sender can view your comment by viewing the item properties in the Sent Items folder 68 GroupWise 7 WebAccess Client User Guide 4 5 Accepting or Declining Internet Items You can accept or decline appointments all day events and tasks that are sent from Internet enabled collaboration clients Some of these clients include Microsoft Exchange Lotus Notes and Macintosh iCal 1 Open the appointment task or reminder note 2 Click Accept
28. originator s Properties window Marking a Task Completed 1 Click the Calendar tab on the Nav Bar 2 Select the check box next to the task To unmark a task that has been marked Completed deselect the marked check box next to the task 4 3 Sending Reminder Notes Reminder notes are like mail messages except they are scheduled for a particular day and appear on the Calendar for that date You can use reminder notes to show vacations holidays pay days birthdays and so forth This section contains the following topics Section 4 3 1 Scheduling a Reminder Note for Yourself on page 68 Section 4 3 2 Scheduling a Reminder Note for Other Users on page 68 Scheduling Group and Posted Items 67 4 3 1 Scheduling a Reminder Note for Yourself Posted reminder notes are placed in your Calendar on the date you specify They are not placed in your Mailbox or in any other user s Mailbox 1 Select New gt Posted Note 2 Select a date 3 Type a subject and the reminder note 4 Click Post on the toolbar To access the information later open your Calendar and select the date the information appears on Double click the reminder note in the Reminder Notes List 4 3 2 Scheduling a Reminder Note for Other Users 1 Click New gt Note 2 Inthe 7o field type a username then press Enter Repeat for additional users If necessary type usernames in the CC and BC fields Or To select usernames from a list click Address
29. your browser must be enabled for Java in order to use it Working with Items in Your Mailbox 49 When Spell Checker finds a misspelled word you can replace it with a word Spell Checker suggests edit the word manually or skip the word 1 Ina message you are creating click Spell Check Subject Dinosaurs Message How do you spell Archeopterix i Not found Archeopterix Replace with Archaeopteryx Replace Suggestions fau Eius chri E English Applet SpellClient started 2 When Spell Checker stops on a word click any of the available options or edit the word manually You can choose from the following options Replace Replaces a misspelled word with a word Spell Checker suggests To replace a misspelled word double click the word or click the word then click Replace To make your own corrections edit the word in the Replace with field then click Replace Skip Skips the word one time Spell Checker stops the next time it encounters the word Sometimes Spell Checker offers no replacement words If this happens click Skip or edit the text manually in the Replace With field The WebAccess dictionary and word lists cannot be modified 3 When there are no more words to check click Close 3 2 5 Undoing the Last Text Action You can undo the last text action in the Subject or Message field of a message you are composing 1 Press Ctrl Z 50 GroupWise 7 WebAccess Client User Guide 3 3 Attachi
30. your organization You cannot modify the system address book Use this address book to view information about everyone in your GroupWise system select names to send an item to and create and modify groups Personal Address Books You can have multiple personal address books By default GroupWise WebAccess provides one predefined personal address book with your name as the title You can use your personal address book to add e mail addresses and information for users resources or organizations not defined in the system address book When you create multiple address books you can include the same name and address in several books If the entry is copied from an address book and you edit the entry s information in one book it is updated in all books Frequent Contacts Address Book You have one Frequent Contacts address book Your most frequently and most recently used addresses are automatically added to this book Any recipients of items sent in the WebAccess client are added to the Frequent Contacts address book In addition addresses added by the Windows GroupWise client also appear in the GroupWise WebAccess Frequent Contacts address book After an entry 1s placed in Frequent Contacts it remains there until you delete it The entry also remains in its original address book Although the Frequent Contacts address book is created by GroupWise it is considered a personal address book because you can edit the information for contacts S
31. 0 Delete i Journal Items Delete Save Close 3 Select the type of rule you want to create Delete Moves an item to the Trash You can apply the rule to all new items or only new items that meet the criteria you establish Forward Forwards an item to the recipients you specify You can apply the rule to all new items or only new items that meet the criteria you establish Move to Folder Moves an item to the folder you specify You can apply the rule to all new items or to only new items that meet the criteria you establish Reply Generates a reply to an item The reply can go to the sender of the item only Reply to Sender or to all recipients of the item Reply to All You can apply the rule to all new items or only new items that meet the criteria you establish Vacation Generates a reply to all new items you receive The reply goes to the sender of the item only Reply to Sender not to all recipients of the item Reply to AII 4 Click Create to display the Create Rule form 5 Type the name you want to use for the rule Names can include any characters including spaces Customizing Your GroupWise WebAccess Client 95 6 If desired define an optional condition to limit the items that are affected by the rule If you do not define an optional condition the rule is applied to all new items you receive You cannot define an optional condition for the Vacation rule The Vacation rule is applied to all items
32. 1 2 Rescheduling an Appointment If you want to make sure the people and resources for the appointment are available you can do a busy search by clicking Busy Search on the toolbar 1 Click the Sent Items folder in the Folder List 2 Select the appointment to reschedule and open it 3 In the appointment window click Resend on the toolbar 4 Make your changes then click Send on the toolbar 4 1 3 Canceling an Appointment You can cancel an appointment if you scheduled it or if you have the necessary Proxy rights to the scheduler s Mailbox 1 Click the Sent Items folder in the Folder List 2 Select the appointment you want to cancel 3 Click Delete From This Mailbox 4 1 4 Scheduling an Appointment for Yourself If you are not available for meetings schedule a posted appointment for those times When another user includes you in an appointment and does a busy search the user can see you are not available at those times but can still schedule over your appointment Scheduling Group and Posted Items 63 Posted appointments are placed in your Calendar on the date you specify They are not placed in your Mailbox or in any other user s Mailbox 1 On the toolbar click Posted Appointment e Posted Appointment PRISES File Edit View Actions Tools Accounts Window Help AW Pos W Cancel i i amp dh A A A A SS Spell C T Appointment Options Lii Subject me on Om Place My OFF O a aaaaa sta
33. 5 97 97 97 98 Contents 7 8 7 4 4 Getting a Return Receipt for All Items You Send 0 0 00 eee eee 99 La Changing Your TMG ZOPG x nion coo xi p eto So ne ee acte dv Bend atuReu a 99 8 GroupWise Frequently Asked Questions 101 A Documentation Updates 103 A1 S ptember29 20006 cu Coa eacus eg S ace e og n hee CO RE AU t cce c 103 AZ Mayo e2000 ee Reker BeBe ee eta care sO cere cde Se ae ee Geet SNS Rak Cnet p autos 103 AS November 30 2005 2 2204 uk D Cb e sex EE VOER4 er ee do tulace end waka gees 103 GroupWise 7 WebAccess Client User Guide About This Guide This Novell Group Wise 7 0 WebAccess Client User Guide explains how to use the GroupWise WebAccess client The guide is divided into the following sections Getting Started Using Your GroupWise WebAccess Mailbox Working with Items in Your Mailbox Scheduling Group and Posted Items Using Your Calendar Using the Address Book Customizing Your GroupWise WebAccess Client GroupWise Frequently Asked Questions Documentation Updates Audience This guide is intended for GroupWise users Feedback We want to hear your comments and suggestions about this manual and the other documentation included with this product Please use the User Comments feature at the bottom of each page of the online documentation or go to www novell com documentation feedback html and enter your comments there Do
34. Database 6 17 05 2 43 PM Mike Palu Shared folder deleted 6 17 05 1 34 PM Mike Pal One oan ne S 20 05 10 00 AM Leavecalendar 6 15 06 3 02 PM d Sophie Jones 5 8 06 10 02 4M it EMommmmmim mm 1e LE D BS The toolbar lets you quickly accomplish common GroupWise tasks such as opening the Address Book sending mail messages and managing folders 1 3 3 Folder List The Folder List displays the folders used to organize the items you send and receive You can add additional folders to further help you organize your items The Mailbox folder is the default folder that is opened when you first log in The following folders are displayed in the Folder List You can open a folder by clicking the icon Icon Description Home Represents your GroupWise database All folders in you Main Window are subfolders of your home user folder Mailbox Lists all items you receive with the exception of scheduled items appointments tasks and reminder notes that you have accepted or declined Accepted scheduled items and tasks are moved to the Calendar The Mailbox is a system folder i Unopened Items Lists received items you have not yet opened Unopened ltems is a system folder ae Sent Items Lists items you send from the Mailbox and Calendar Sent Items is a system folder After you move a sent item from the Sent Items folder to another folder it no longer displays in the Sent Items folder In the previous version of GroupWise WebAcces
35. If the file s type hasn t previously been associated with a specific application you can choose the application from the resulting pop up window Save As allows you to specify where to save the attached file You can save it to your hard disk diskette or network drive 3 4 Managing Sent Items This section contains the following topics Section 3 4 1 Confirming Delivery of Items You ve Sent on page 52 Section 3 4 2 Displaying Sent Items on page 53 Section 3 4 3 Retracting Items You ve Sent on page 53 Section 3 4 4 Checking the Status of Your Items on page 53 Section 3 4 5 Receiving Notification About Items You Send on page 54 Section 3 4 6 Requesting a Reply for Items You Send on page 54 3 4 1 Confirming Delivery of Items You ve Sent GroupWise provides several ways for you to confirm that your item was delivered Track an Item You Sent You can check the status in the Properties window of any item you ve sent For information see Checking the Status of Your Items on page 53 Receive Notification When the Item is Opened or Deleted You can receive notification when the recipient opens or deletes a message declines an appointment or completes a task For information see Receiving Notification About Items You Send on page 54 52 GroupWise 7 WebAccess Client User Guide Request a Reply You can inform the recipient of an item that you need a reply GroupWise ad
36. List Or 24 GroupWise 7 WebAccess Client User Guide To delete an appointment task or note you already accepted click the Calendar icon in the Folder List or Nav Bar 2 Locate the items in the Item List 3 Select the items then click Delete at the top of the Item List or Click the item to open it then click Delete or Select the items and drag them to the Trash or Select the items right click them gt click Delete The items are removed from your Mailbox or Calendar The status of the items is also updated in the sender s Mailbox or Calendar to show you deleted the item As long as the items remain in your Trash you can undelete them 2 2 5 Undeleting Items You can undelete items you deleted unless you have emptied the Trash Items emptied from the Trash cannot be undeleted 1 Click the Trash icon in the Folder List 2 Select the items then click Undelete at the top of the Item List Or Click the item to open it then click Undelete Or Right click the items gt click Undelete Or Drag the items out of the Trash folder and drop them onto another folder icon The items are moved from your Trash to the folder from which they were originally deleted 2 2 6 Marking an Item Unread Read Later If you have opened and read an item you can mark it as unread This changes the item s icon in the Item List back to the icon of an unopened item You might want to mark an item as unread if that item requires further ac
37. Message Similar to mail messages except that phone messages have boxes for caller company and phone number information Scheduled Items Appointments tasks and notes are scheduled items meaning that they appear in the recipient s Calendar as well as the Mailbox The recipient of an appointment task or note has the option of accepting or declining it Accepted items are removed from the recipient s Mailbox and stored in the recipient s Calendar Declined items are removed from both the recipient s Mailbox and the Calendar If you are the sender you can see what action recipients have taken by checking the status information for the scheduled item Appointment Lets you include the time date and place of the appointment You can use Busy Search to find times when all recipients are free Task Lets you indicate which day you want the task to appear in the recipient s Calendar and which day you want the task completed You can also assign a priority to the task Using Your GroupWise WebAccess Mailbox 19 Note Lets you indicate which day you want the note to appear on the recipient s Calendar Because notes are posted in the recipient s Calendar they are frequently used as reminders of specific events such as days off project deadlines or birthdays Posted Items Posted items are scheduled items you create for yourself They function like other scheduled items but are placed directly in your Calendar This section co
38. Novell GroupWise www novell com l WEBACCESS CLIENT USER GUIDE September 29 2006 Novell Legal Notices Novell Inc makes no representations or warranties with respect to the contents or use of this documentation and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose Further Novell Inc reserves the right to revise this publication and to make changes to its content at any time without obligation to notify any person or entity of such revisions or changes Further Novell Inc makes no representations or warranties with respect to any software and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose Further Novell Inc reserves the right to make changes to any and all parts of Novell software at any time without any obligation to notify any person or entity of such changes Any products or technical information provided under this Agreement may be subject to U S export controls and the trade laws of other countries You agree to comply with all export control regulations and to obtain any required licenses or classification to export re export or import deliverables You agree not to export or re export to entities on the current U S export exclusion lists or to any embargoed or terrorist countries as specified in the U S export laws You agree to not use deliverables for prohibited nuclear missi
39. _ Sunday 9 10 11 12 13 14 16 1 18 19 20 21 3 23 24 25 26 27 28 Tuesday 30 al 4 Wednesday 5 Thursday b Friday T Saturday The Week View calendar displays the current week s calendar To change the view to display another week s calendar click any date from the desired week in the monthly calendar To move forward or backward one month click the arrow buttons next to the month header in the monthly calendar To view the current date s Day View calendar click Today 5 1 3 Using the Month View Calendar 1 Click the Calendar tab in the main window Using Your Calendar 73 2 Click Month in the top right corner of the Calendar view Novell GroupWise WebAccess 5425 Help Options Logout Mailbox iCalendar Documents Fal Hew oF ic Address Book a Proxy qs P Today a bay 7 Week 31 Month A Update October 2006 Sunday Monday Tuesday Wednesday Thursday Friday Saturday m BE ez as The Month View calendar displays the current month s calendar To change the view to display another month s calendar click the month in the yearly calendar To move forward or backward one month click the arrow buttons next to the year header in the yearly calendar To view the current date s Day View calendar click Today 5 2 Reading an Item in Your Calendar 1 Click the Calendar tab 2 Click t
40. age 43 Section 2 10 2 Saving an Item That Is in Your Trash on page 43 Section 2 10 3 Emptying the Trash on page 43 Section 2 10 4 Emptying Selected Items from the Trash on page 43 Section 2 10 5 Undeleting Items from the Trash on page 43 42 GroupWise 7 WebAccess Client User Guide 2 10 1 Opening Your Trash 1 In your Mailbox click the Trash folder You can open save and view information on items in the Trash You can also permanently remove items or return them to the Mailbox Right click an item in the Trash to see more options 2 10 2 Saving an Item That Is in Your Trash You can save items that are in the Trash the same way you save any other item See Saving an Item on page 42 for more information 2 10 3 Emptying the Trash 1 In your Mailbox right click the Trash folder then click Empty Trash 2 10 4 Emptying Selected Items from the Trash 1 In your Mailbox click the Trash folder 2 Select one or more items 3 Click Empty Selected Items then click OK 2 10 5 Undeleting Items from the Trash When you delete an item the item is moved to the Trash The item remains in the Trash until you purge the item from the Trash or purge all items by emptying the Trash The Trash works like other folders in your Folder List which means you can list the items in the Trash as well as open and view item contents You can also undelete items from the Trash Undeleted items return to the f
41. ailable times oO Click one of the suggested times to select an available meeting time 6 Complete and send the appointment If you want to do a busy search before creating an appointment click Busy Search in the toolbar 4 2 Sending Tasks A task is an item to be completed by a specified date and time that displays on the Calendar When you assign a task to a user the user can accept or decline the task but until it is declined or completed the task appears on the user s Tasks List and on the user s Calendar each day After it is accepted a task appears on the Calendar on its start date When the due date is past the task displays in red on the Calendar When you mark a task Completed it no longer carries over to the next day on your Calendar After you finish a task you can mark it Completed As the originator of an assigned task you can have GroupWise send you notification when the task is marked Completed You must have Notify running to receive notification A Completed status including the date and time the task was marked Completed is placed in the Properties window TIP You can also create a checklist that 1s not associated with your Calendar In this type of checklist any item type mail appointment task reminder note phone message can be used For information see Creating a Checklist on page 57 This section contains the following topics Section 4 2 1 Assigning a Task to Other Users on page 66
42. and graphics It is designed to perform the most basic tasks in GroupWise 5 Optional If you use the same browser to log in to GroupWise WebAccess every time select Remember My Settings to save your preferences Getting Started 11 6 Click Login Your GroupWise WebAccess mailbox opens 1 2 Understanding Timing Out from GroupWise WebAccess Specific actions such as opening or sending an item generate a call to the Web server Other actions such as scrolling through items in the Item List composing a message without sending it or reading Help topics do not generate a call to the Web server If for a period of time you leave GroupWise WebAccess alone or perform actions that do not generate a call WebAccess logs you out Doing so not only provides security for your e mail but also ensures that the Web server and GroupWise WebAccess run efficiently The timeout period is determined by your GroupWise system administrator If you try to perform an action after you have been logged out you are prompted to log in again NOTE You must authenticate correctly to be returned to your work after a timeout If you haven t logged in correctly the message you were composing might appear to be lost Use the keyboard to return to your saved message window for example Alt Left arrow key in Windows 1 3 Understanding the GroupWise WebAccess Main Window When you open GroupWise WebAccess you see the Main Window shown below This is you
43. ation to open it or right click it gt click Open 3 Click Accept Address Book to add the address book to the Address Book list You can now use the shared address book to address items or look up user information just as you would in other address books 92 GroupWise 7 WebAccess Client User Guide Customizing Your GroupWise WebAccess Client You can adapt GroupWise WebAccess to your specific needs by changing how many messages display your password your send options your time zone and more This section contains the following topics Section 7 1 Specifying the Number of Messages to Display on page 93 Section 7 2 Changing Your GroupWise Password on page 93 Section 7 3 Using Rules on page 94 Section 7 4 Specifying Send Options on page 97 Section 7 5 Changing Your Time Zone on page 99 7 1 Specifying the Number of Messages to Display You can choose the number of messages that display in each window 1 In the GroupWise WebAccess main window click Options in the right corner 2 Select the General tab 3 Use the drop down menu to select the number of messages you want to display 4 Click Save then Close 7 2 Changing Your GroupWise Password If your system administrator has turned on LDAP authentication your LDAP password is used instead of your GroupWise password when you access GroupWise WebAccess If LDAP authentication is turned on the following procedure changes your LDAP passwor
44. atus information for the item You can also see whether the delegated item was accepted or declined by opening your Sent Items folder and checking the status information for the delegated item 5 8 Saving an Item in Your Calendar 1 In your Mailbox or Calendar open the item you want to save then click File gt Save As 2 Select the location in which to save the item 3 Type a filename for the item in the Name field 4 To save the item in a different directory than 1s shown in the Save in folder field click Browse then select the new directory 5 Click Save then click Close Saved items remain in your Calendar as well as being copied to the location you specify Items are saved in HTML format with a html extension so that they can also be opened in your Web browser Attachments are saved in their original format Using Your Calendar 79 80 GroupWise 7 WebAccess Client User Guide Using the Address Book The Address Book stores information about users resources and organizations You can use the Address Book to search for information or to add e mail addresses to an item you are composing The Address Book consists of the GroupWise system address book one or more personal address books the Frequent Contacts address book and possibly shared address books and LDAP address books GroupWise System Address Book You have one GroupWise system address book The system address book includes all users who have a GroupWise Mailbox in
45. ays in its original folder and in the Checklist folder You cannot do this in GroupWise WebAccess However if you have created checklists in multiple folders in the Windows version of GroupWise GroupWise WebAccess lets you view the items in the Checklist folder Using Your GroupWise WebAccess Mailbox 33 In the previous version of GroupWise WebAccess a Task List folder listed all the task items in your Mailbox and Calendar The Checklist folder replaces the Task List folder This section contains the following topics Creating a Checklist in the Checklist Folder on page 34 Moving an Item to the Checklist Folder on page 34 Assigning a Due Date to an Item in the Checklist Folder on page 34 Marking a Checklist Item Complete on page 35 Unmarking a Checklist Item on page 35 Creating a Checklist in the Checklist Folder 1 2 Move items to the Checklist folder For information see Moving an Item to the Checklist Folder on page 34 To arrange the items in the order you want click an item then click the toolbar icons to move the item up down or to the top or bottom of the checklist 3 To assign a due date to an item open the item click Checklist gt Activate Checklist Due Date gt select a due date gt Save gt Close The due date displays in the Due Date column in the Item List Moving an Item to the Checklist Folder 1 To move an item you received click the Mailbox icon i
46. bAccess Client User Guide GroupWise Frequently Asked Questions The GroupWise 7 Client Frequently Asked Questions FAQ 1s intended to help GroupWise client users who have not found the information they need in the GroupWise client online help or User Guides This section contains the following information How Do I Find What I Need in the GroupWise Client Documentation GroupWise Windows Client FAQ GroupWise Cross Platform Client FAQ GroupWise WebAccess Client FAQ Non GroupWise Clients FAQ GroupWise Client Comparison Where Do I Go for More Help GroupWise Frequently Asked Questions 101 102 GroupWise 7 WebAccess Client User Guide Documentation Updates This section lists updates to the GroupWise 7 WebAccess Client User Guide that have been made since the initial release of Group Wise 7 The information helps you to keep current on documentation updates and in some cases software updates such as a Support Pack release The information is grouped according to the date when the GroupWise 7 Windows WebAccess User Guide was republished and includes the following dates Section A 1 September 29 2006 on page 103 Section A 2 May 31 2006 on page 103 Section A 3 November 30 2005 on page 103 A 1 September 29 2006 Rewrote entire document A 2 May 31 2006 Table A 1 May 31 2006 Updates Location Update Section 2 3 3 Resendi
47. cee rn 56 3 5 3 Forwarding Items to Other Users 1 2 0 0 0 00 ee ees 56 3 5 4 PRMUNG EMS cT IPC 56 39 5 Creatinga Checklist rriena ra eR dp ee hae ie oe BA OSes 57 3 5 6 Viewing the Source of External Messages llli ees 59 4 Scheduling Group and Posted Items 61 4 1 Scheduling Appointments a0 bot es ee ee eee ok Swe et Pee ee a as 61 4 1 1 Scheduling an Appointment for Other Users 0 0 0 00 0c ees 62 4 1 2 Rescheduling an Appointment n anaa aaa aaa eee ee eee 63 4 1 3 Canceling an Appointment nnana aaa aana aa eee ees 63 4 1 4 Scheduling an Appointment for Yourself anaana anaana aaaea 63 4 1 5 Checking When Everyone Is Available 0 0 0 00 eee 65 42 Sending TASKS sereset raaa E BW a oe eee eee d wc i ice et 65 4 2 1 Assigning a Task to Other Users lille 66 4 2 2 Assigning a Task to Yourself nnana anaana 66 4 2 3 Marking Tasks Completed 0 0 67 GroupWise 7 WebAccess Client User Guide 4 3 4 4 4 5 Sending Reminder Notes 00 0 cece eee hers 4 3 1 4 3 2 Scheduling a Reminder Note for Yourself llli llle Scheduling a Reminder Note for Other Users a na nannaa anaa aaa Accepting or Declining Scheduled Items llli Accepting or Declining Internet Items llle Using Your Calendar 5 1 5 2 5 3 5 4 5 5 5 6 5
48. cumentation Updates For the most recent version of the GroupWise 7 0 WebAccess Client User Guide visit the Novell GroupWise 7 0 documentation Web site http www novell com documentation gw7 Additional Documentation For additional GroupWise documentation see the following guides at the Novell GroupWise 7 0 documentation Web site http www novell com documentation gw7 Installation Guide Administration Guide Multi System Administration Guide Interpretability Guide Troubleshooting Guide GroupWise Windows Client User Guide GroupWise Cross Platform User Guide GroupWise Client Frequently Asked Questions FAQ About This Guide 9 Documentation Conventions In Novell documentation a greater than symbol gt is used to separate actions within a step and items in a cross reference path A trademark symbol S TM etc denotes a Novell trademark An asterisk denotes a third party trademark When a single pathname can be written with a backslash for some platforms or a forward slash for other platforms the pathname is presented with a backslash Users of platforms that require a forward slash such as Linux or UNIX should use forward slashes as required by your software 10 GroupWise 7 WebAccess Client User Guide Getting Started This section of the Group Wise WebAccess User Guide contains the following topics Section 1 1 Starting GroupWise WebAccess on page 11 Section 1 2 Und
49. d 1 In the GroupWise WebAccess main window click Options in the right corner Customizing Your GroupWise WebAccess Client 93 2 Click the Password tab Options Password Proxy Access Send Options Signature Change your password Save Close 3 Type your old password 4 Type your new password then retype the new password to confirm it Remember that your password is case sensitive 5 Click OK IMPORTANT When you change your password in GroupWise WebAccess you change it for your GroupWise Mailbox That means that you always use the same password to log in to your GroupWise Mailbox whether you are using GroupWise WebAccess or another version of the GroupWise client 7 3 Using Rules You can use rules to define actions that you want to be performed on items you receive For example you can forward or reply to messages or move messages to folders Rules can help you organize your Mailbox automate your Mailbox while you are away or delete unwanted items Rules are stored in your GroupWise Mailbox at your post office Because of this rules you define in other versions of the GroupWise client also appear in the Rules list and apply when you use GroupWise WebAccess You can edit any rules you create in GroupWise WebAccess If you create rules using another version of the GroupWise client you can edit those rules provided they do not contain more capabilities than GroupWise WebAccess allows you
50. d Later on page 25 and Section 2 2 7 Marking an Item Read on page 26 Working with Items in Your Mailbox 55 Reading Items in Your Mailbox 1 Click the item you want to read 3 9 2 Replying to Items You Receive Use Reply to respond to an item You can reply to everyone who received the original item or to the sender only without needing to create and address a new message You can also include a copy of the original message in your reply Your reply will include Re preceding the original subject text You can modify the subject text if you want Replying to an Item 1 Open the item you want to reply to 2 Click Reply on the toolbar Click the arrow next to Reply to choose from the following options Reply to Sender Include Message Sends a message and a copy of the original message to only the sender Reply to Sender Sends a message to only the sender without including the original message Reply to All Include Message Sends a message and a copy of the original message to all recipients Reply to All Sends a message without including the original message to all recipients 3 Type your message then click Send on the toolbar If the original item included BC or CC recipients and you selected to reply to all your reply is sent to the CC recipients but not to the BC recipients 3 5 3 Forwarding Items to Other Users Use Forward to send items you receive and document references to other users Whe
51. d Task 66 GroupWise 7 WebAccess Client User Guide 2 Select the date you want the task to begin and the date you want the task to be completed You can select the same date in both boxes 3 Type a subject 4 Optional Type a priority for the task The task priority can consist of a character followed by a number The following are acceptable formats Al Cl B 3 and so forth 5 Type a message 6 Click Post on the toolbar Posted tasks are placed in your Calendar They are not placed in your Mailbox or in any other user s Mailbox TIP You can also create a checklist that 1s not associated with your Calendar In this type of checklist any item type mail appointment task reminder note phone message can be used For information see Creating a Checklist on page 57 4 2 3 Marking Tasks Completed When you finish a task you can mark it Completed Tasks you mark Completed are not carried over to the next day on your Calendar Completed tasks are distinguished by a check mark in your Calendar Overdue tasks display in red If you mark a task Completed then realize you left some part of it incomplete you can unmark it Unmarked tasks display on the current day in your Calendar When you mark a task Completed GroupWise sends notification to the originator of the task 1f he or she selected return notification in Send Options A Completed status including the date and time the task was marked Completed is placed in the
52. d item E Unopened mail message with a low standard or high priority Ex Opened mail message with a low standard or high priority Oa Appointment with a low standard or high priority BEE Task with a low standard or high priority ci Unopened reminder note with a low standard or high priority EAEAU Opened reminder note with a low standard or high priority ccs Unopened phone message with a low standard or high priority ee Opened phone message with a low standard or high priority Getting Started 17 Icon Description esi 5 The sender has requested that you reply to this item The item can be a low standard or high priority 1 5 Learning More You can learn more about GroupWise from the following resources Section 1 5 1 GroupWise 7 Documentation Web Page on page 18 Section 1 5 2 GroupWise Cool Solutions Web Community on page 18 1 5 1 GroupWise 7 Documentation Web Page For extensive GroupWise administration documentation go to the GroupWise 7 area on the Novell Documentation http www novell com documentation 1g gw7 docui index html Web site 1 5 2 GroupWise Cool Solutions Web Community At GroupWise Cool Solutions you ll find tips tricks feature articles and answers to frequent questions In the Main Window click Help gt Cool Solutions Web Community or go to http www novell com coolsolutions gwmag http www novell com coolsolutions gwmag 18 GroupWise 7 WebAccess Client Us
53. date 3 00pm E Al Day Event Duration HHOUR 00 ess Please bring any concerns vou may have to aur One on One Account Novell Groupwise Folder Calendar Optional Type a subject and a place if necessary Specify the start date Specify a start time and duration Duration can be in minutes hours or days oa amp o N Specify how you want the appointment to appear as with the Show As drop down menu Appointments can appear as Free Tentative Busy or Out of the Office 6 Optional Type a message You can specify many options such as making this appointment a high priority and more by clicking the Options tab T Click Post on the toolbar Posted appointments are placed in your Calendar on the date you specified They are not placed in your Mailbox or in any other user s Mailbox 64 GroupWise 7 WebAccess Client User Guide 4 1 5 Checking When Everyone Is Available Use Busy Search to find a time when all the people and resources you want to schedule for a meeting are available Performing a Busy Search In an appointment you are creating specify usernames in the 7o field Specify the first possible day for the meeting in the Start Date field Specify the meeting s duration Click Busy Search on the toolbar A GN The legend at the bottom of the Appointment dialog box shows the av
54. ds a sentence to the item stating that a reply is requested and changes the icon in the recipient s Mailbox to a double arrow For information see Requesting a Reply for Items You Send on page 54 3 4 2 Displaying Sent Items You might want to display items you previously sent For example you can read a sent item resend it with or without corrections and in some cases retract it 1f it has not already been opened by the recipient 1 Click the Sent Items folder dig in the Nav Bar All sent items reside in this folder unless they are moved to a folder other than the Mailbox or Calendar If a sent item is moved to another folder it no longer displays in the Sent Items folder To display sent items that have been moved to other folders open those folders 3 4 3 Retracting Items You ve Sent Use Delete to retract a sent item from the recipient s Mailbox You can retract a mail or phone message from those recipients who haven t yet opened the item You can retract an appointment reminder note or task at any time 1 Click the Sent Items folder in the Nav Bar 2 Right click the item you want to retract then click Delete From This Mailbox or Delete From All Mailboxes 3 Click OK To see which recipients have opened your message right click the item then click Properties 3 4 4 Checking the Status of Your Items Properties lets you check the status of any item you ve sent For example you can see when an item was delivered
55. e 7o CC or BC fields of an item you are creating Name Completion tries to complete the name for you If Name Completion finds the name you are looking for you can stop typing If Name Completion doesn t find it continue typing Name Completion searches again after each new character you type This section contains the following topics Section 6 1 1 Viewing People Resources or Groups in the Address Book on page 82 Section 6 1 2 Searching for an Entry in the Address Book on page 83 Section 6 1 3 Using Filters to Narrow an Address Search on page 84 Section 6 1 4 Addressing an Item on page 84 6 1 1 Viewing People Resources or Groups in the Address Book Use the predefined filters in the View menu to display only groups users organizations or resources in an address book The Address Book uses the following icons to identify people resources and groups in address books a People Resources a Groups Address books display all entries by default Although all groups companies and resources are marked by icons finding specific entries in large address books can prove difficult A predefined filter displays only the type of entry you are looking for To view groups organizations or resources in an address book 1 In the Main Window click KAA 2 Select an address book on the toolbar 3 Click to filter for contacts groups and resources 4 Select the Entry Type and Numbe
56. e Jones am Mailbox A Sent Items E E Calendar wf Checklist m 3 Cabinet Junk Mail id Trash 3 In the Name box type the GroupWise names or GroupWise user IDs of the people with whom you want to share the folder then click Add to add them to the Shared list or Click Address Book to use the Address Book to add names to the Shared list After you add a shared folder recipient the Status column displays Pending until the recipient accepts or declines the shared folder Manage Folders Add Folder Delete Folder Share folder i To share this folder add users to the list below 36 GroupWise 7 WebAccess Client User Guide 4 If desired change the recipient s shared folder rights Read Lets the user read items in the folder Add Lets the user add items to the folder Edit Lets the user edit items in the folder Delete Lets the user delete items from the folder 5 Click Save if you changed any shared folder rights Or Click Close 2 6 2 Accepting a Shared Folder Click the Mailbox icon in the Folder List Click the shared folder notification to open it Click Accept Folder to open the Accept Shared Folder dialog box Aa OQ N If you want to change the name of the folder in your Folder List only type a new name in the Folder Name field 5 In the Folder List select the location where you want the folder to be placed 6 Click OK to add the folder 2 6 3 Posting an Item to a Shared Folder 1 In
57. e Nav Bar or from the Calendar folder in the GroupWise WebAccess main window The Calendar displays any appointments tasks and notes you received whether you have accepted them or not You can perform the same actions on an item in the Calendar that you can on an item in the Mailbox such as accepting declining delegating or moving the item In addition you can also decline delegate or move items you have accepted that no longer appear in your Mailbox While you have the Calendar open you can also schedule appointments assign tasks post items and write notes to other users Section 5 1 1 Using the Day View Calendar on page 72 Section 5 1 2 Using the Week View Calendar on page 72 Section 5 1 3 Using the Month View Calendar on page 73 The calendar folder in the Nav Bar has a toolbar that provides access to several Calendar view options You can view the Calendar in various formats including day week and month You open the Calendar from the toolbar in the GroupWise WebAccess main window When you open the Calendar the HTML version is displayed Section 5 1 1 Using the Day View Calendar on page 72 Section 5 1 2 Using the Week View Calendar on page 72 Using Your Calendar 71 Section 5 1 3 Using the Month View Calendar on page 73 5 1 1 Using the Day View Calendar 1 Click the Calendar tab in the main window 2 Click Day in the top right corner of the Calendar vi
58. e old account to the new For example From msmith corporate com to marys corporate com 8 Use the message field to include any other notes or instructions for the reader at the new account 9 Click the Save button 7 4 Specifying Send Options You can specify send options for different types of items mail appointment task note phone message you send and you can specify global send options that affect every item you send Send options include the following Section 7 4 1 Changing the Security Setting Classification of All Items You Send on page 97 Section 7 4 2 Changing the Priority of All Items You Send on page 98 Section 7 4 3 Requesting a Reply for All Items You Send on page 98 Section 7 4 4 Getting a Return Receipt for All Items You Send on page 99 7 4 1 Changing the Security Setting Classification of All Items You Send A classification is a security setting that lets the recipient know if the item is confidential top secret and so forth This information appears at the top of the item A classification does not provide any encryption or additional security It is meant to alert the recipient to the relative sensitivity of the item 1 Inthe GroupWise WebAccess main window click the Options icon Customizing Your GroupWise WebAccess Client 97 2 Click Send Options Options General Password CERE MEG Send Options ESIRREIENS Change your Send Options Classificat
59. e to and schedule resources for meetings or events You can schedule the date time and location for the meeting You can use posted appointments to schedule personal events such as a doctor s appointment a reminder to make a phone call at a certain time and so forth Appointments display on the Calendar See Section 4 1 Scheduling Appointments on page 61 Task A task lets you place a to do item on your own or on another person s Calendar after the task has been accepted You can schedule a due date for the task and include a priority such as A1 Uncompleted tasks are carried forward to the next day See Section 4 2 Sending Tasks on page 65 TIP You can also create a checklist that 1s not associated with your Calendar In this type of checklist any item type mail appointment task reminder note phone message can be used For information see Creating a Checklist on page 57 Reminder Note A reminder note is posted on a specific date on your own or another person s Calendar You can use reminder notes to remind yourself or others of deadlines holidays days off and so forth Posted reminder notes are useful as reminders for birthdays vacations paydays and so forth See Section 4 3 Sending Reminder Notes on page 67 Working with Items in Your Mailbox 45 Phone Message A phone message helps you inform someone of a phone call or visitor You can include such information as caller phone number company u
60. e using the Group Wise client for Windows Receiving notifications is not supported in GroupWise WebAccess This option enables all users to receive notifications given through GroupWise Notify Modify Options Rules Folders Select this option to enable all users to change the options in your Mailbox and to add delete or modify folders Users can edit any of your Options settings except for the Proxy Access settings Read Items Marked Private Select this option to enable all users to see any items that are marked Private If you don t give the users this right all items marked Private in your Mailbox are hidden from the users 5 Click Save to save the changes to the lt A User Access entry 6 Click Close to close the Proxy Access dialog box 2 9 Saving Items in Your Mailbox This section contains the following topics Section 2 9 1 Saving an Item on page 42 Section 2 9 2 Saving Status Information on page 42 Section 2 9 3 Saving an Unfinished Item on page 42 Using Your GroupWise WebAccess Mailbox 41 2 9 1 Saving an Item Saved items remain in your Mailbox and Calendar as well as being copied to the location you specify Items saved to disk are saved in HTML format with a html extension so that they can be opened in your Web browser Attachments are saved in their original format In your Mailbox open the item you want to archive Click File gt Save Page As Type a name for the file Aa
61. eat for additional users If necessary type usernames in the CC and BC fields Or To select usernames or resources from a list click Address Book on the toolbar search for each user s name double click each user then click OK Type the location description in the Location field Specify the start date Specify a start time and duration Duration can be in minutes hours or days ao a fk o Specify how you want the appointment to appear as from the Show As drop down menu Appointments can appear as Busy Free Out of the Office or Tentative 7 Type a subject and message Appointment To Mike Palu File Edit View Actions Tools Accounts Window Help Ai Send W Cancel Address ie pd Busy Search fi de a dt Appointment Send Options Ta Mike Palu Bc Place MyOffie 0 Start date 3 00pm All Day Event Duration MHau 0 Busy i Subject One on One Please bring any concerns vou may have to aur One on One Account Novell Groupwise Folder Calendar 8 If you want to make sure the people and resources for the appointment are available you can do a busy search by clicking Busy Search on the toolbar See Checking When Everyone Is Available on page 65 62 GroupWise 7 WebAccess Client User Guide You can specify many options such as making this appointment a high priority requesting a reply from recipients and more by clicking the Send Options tab 9 Click Send on the toolbar 4
62. ecipient s Calendar 4 Type a subject and message You can include Web site locations or addresses URLs in both the Subject and Message fields 5 Optional Click Spell Check to spell check the message For this feature to work your browser must be enabled for Java 6 Optional Click Attach to attach files to the note For this feature to work your browser must support attachments 22 GroupWise 7 WebAccess Client User Guide 7 Optional Click Send Options to select a security setting classification assign a priority high standard low request a reply or select to receive return notification 8 Click Send For information on creating an appointment see Section 4 1 Scheduling Appointments on page 61 For information on creating a task see Section 4 2 Sending Tasks on page 65 2 1 4 Sending or Receiving an Internet Location WebAccess allows you to send a Web site location or URL to another user WebAccess formats any URL in the Message box into a shortcut to the Web site The recipient who opens your message in WebAccess can click the shortcut to open a second browser window that displays the Web site 2 2 Managing Items You Receive Reading and managing mail messages appointments tasks or notes in WebAccess is as simple as clicking your mouse to open the item Section 2 2 1 Opening an Item in Your Mailbox on page 23 Section 2 2 2 Searching for an Item on page 23 Section 2 2 3
63. ed while they were out of the office or unavailable Phone messages are stored in the recipient s Mailbox You cannot answer your phone from a phone message 1 Click New Phone Phone Message Send 4 Save 2 Cancel G Address Book ay Spell Check 4 Item Type v Phone Attachments Send Options From Sophie Jones ma Caller Company Phone 2 Inthe 7o field type a username then press Enter Repeat for additional users Or To select usernames from a list click Address Book on the toolbar double click each user then click OK 3 Type the name company and phone number of the caller 4 Type the message in the Message field 5 Optional Add a signature by clicking the Signature tab For more information see Section 3 2 3 Adding A Signature to Items You Send on page 48 6 Click Send on the toolbar 3 2 3 Adding A Signature to Items You Send Use Signatures to insert a signature or tagline at the end of items you send For example you can have GroupWise automatically list your name phone number and e mail address at the bottom of every item you send In addition to personal signatures your system administrator can create a global signature for everyone to use If the system administrator requires the global signature it is automatically appended to all items that are sent If the system administrator does not require the global signature it is app
64. ended to your signature if you already use an existing signature If you don t have a signature the global signature is not added to sent items if it is not required When you resend an item the global signature is not automatically added to the message 1 In the GroupWise WebAccess main window click the Options icon 2 Click Signature 48 GroupWise 7 WebAccess Client User Guide 3 Click Activate Signature 4 Type your signature text in the box Options signature Add your signature to outgoing messages IV Activate signature Percifold Ramsbottom Sr Accountant Automatically add signature Prompt before adding signature Save Close Done 5 Click Automatically Add Signature to have GroupWise WebAccess automatically add the signature when you send the item Or Click Prompt before adding signature to have GroupWise WebAccess prompt you to add the signature when you send the item 6 Click Save When you create a signature GroupWise WebAccess stores it in your GroupWise Mailbox at your post office Whether you log in to your Mailbox through GroupWise WebAccess or another version of the GroupWise client you always have the same signature 3 2 4 Using Spell Checker Spell Checker lets you check for misspelled words in the messages you create It checks for misspelled words duplicate words and irregular capitalization in items you are creating The WebAccess Spell Checker is a Java applet so
65. ent User Guide 3 Type a subject and message You can include Web site locations or addresses URLs in both the Subject and Message boxes 4 Optional Click Spell Check to check the spelling in the message For this feature to work your browser must be enabled for Java 5 Optional Click Attach to attach files to the message For this feature to work your browser must support attachments 6 Optional Click Send Options to select a security setting classification assign a priority high standard low request a reply or select to receive return notification T Click Send If a Web server outage occurs while you are composing a message your message is not lost when you click Send It is captured and appears at the bottom of the WebAccess Login page so that you can retrieve it when your Web server comes back up and you log into WebAccess again 2 1 2 Sending a Phone Message GroupWise phone messages are similar to paper based While You Were Out messages You send GroupWise phone messages to inform other users of calls and their details GroupWise phone messages do not send spoken messages 1 In the GroupWise WebAccess main window click New gt Phone Phone Message d Send La Save W Cancel e Address Book x Spell Check Item Type Phone Attachments Send Options 2 Click Address Book to add recipients in the 7o field Or Type a recipient s address in the 7o field The address can be a GroupWise user ID Gr
66. er Guide Using Your GroupWise WebAccess Mailbox This section of the Group Wise WebAccess User Guide provides basic information to get you started using GroupWise WebAccess Section 2 1 Composing Items on page 19 Section 2 2 Managing Items You Receive on page 23 Section 2 3 Managing Items You Send on page 26 Section 2 4 Printing from WebAccess on page 29 Section 2 5 Using the Folder List on page 30 Section 2 6 Working with Shared Folders on page 35 Section 2 7 Printing Items on page 38 Section 2 8 Using Proxy on page 38 Section 2 9 Saving Items in Your Mailbox on page 41 Section 2 10 Opening and Emptying the Trash on page 42 2 1 Composing Items GroupWise WebAccess has five different item types mail message phone message appointment note and task You address all item types in the same way using the Address Book to add recipients addresses to the To CC and BC boxes You can also attach files to each item type and include Web site locations URLs in the Subject and Message box of each item type These five item types fit into three categories unscheduled scheduled and posted items Unscheduled Items Unscheduled items include mail messages and phone messages Both types of messages let you send a messages that are not scheduled for a particular time or date Mail Message Lets you specify a subject and message Phone
67. erstanding Timing Out from GroupWise WebAccess on page 12 Section 1 3 Understanding the GroupWise WebAccess Main Window on page 12 Section 1 4 Understanding Your Mailbox on page 17 Section 1 5 Learning More on page 18 1 1 Starting GroupWise WebAccess You start GroupWise WebAccess as you would any other home page on the Internet Use your Web browser to go to the URL your administrator gives you such as http server gw webacc or an IP address such as 155 155 11 22 Figure 1 1 WebAccess Login Page j Novell GroupWise sername sjones Password t t Connection Speed 4 High Broadband Q Low Dial up Use the basic interface More Information Remember my settings Settings Login To log in to WebAccess 1 On the WebAccess login page enter your username and password 2 Select the language you d like to use from the Language drop down menu 3 Select your connection speed High Broadband which has all the features that are available in GroupWise WebAccess Use this default setting if you have a high speed internet connection Low Dial up which looks the same as the default high speed interface but does not autoupdate your message list and calendar It also does not support name completion 4 Conditional If you re using a mobile device select Use the Basic Interface The basic interface has limited functionality
68. essing the Address Selector 1 In an item you are composing click Address Book on the toolbar 2 Select an address book from the Address Books drop down list 3 Click the drop down list to select how you want to locate a recipient by name last name or first name then type the recipient s name To filter the list of entries by contacts groups or resources click an option on the amp D drop down list If you know the person s name begin typing it in the 7o field of the item view Name Completion searches the Frequent Contacts address book the current address book and the system address book When Name Completion finds the person you want to send a message to you can stop typing 4 Click the names you want as primary To recipients of your message 5 To address carbon copy recipients click CC then click the names you want 6 To address blind copy recipients click BC then click the names you want 7 Click OK 88 GroupWise 7 WebAccess Client User Guide 6 3 2 Creating Contacts Using the Address Selector To create a new contact click Add Entry enter the contact information in the different tabs then click OK You can add contacts to the right pane and then create a group by clicking Save Group If you click the down arrow on the Address Books list you can select which address book the group is saved to Otherwise it is saved to the address book displayed in the Address Selector 6 4 Using Frequent Contacts Use the F
69. ew Novell GroupWise WebAccess are Help Options Logout UE Calendar Anmanis of New v dtes Book a Proxy 4 oss 1 Dar 7 week far Month Update goes Move F Accent E Decline 9 Complete F3 Read Later P Mark Read Monday October 2 2006 gt MA 2006 4E annointinents LETT aMIKMWTFS Subject Time From l 234567 8 9 0i 1 131 15 ih 17 18 18 20 21 E Tasks 22 23 24 25 26 27 2 Subject Due Date 29 30 31 Vm TT gt Done E The Day View calendar displays the current date To change dates within the current month click the desired date in the monthly calendar To move forward or backward one month click the arrow buttons next to the month header in the monthly calendar To return to the current day s calendar click Today You can also use the Month Day and Year drop down lists to display a calendar for a different date 5 1 2 Using the Week View Calendar 1 Click the Calendar tab in the main window 72 GroupWise 7 WebAccess Client User Guide 2 Click Week in the top right corner of the Calendar view Novell GroupWise WebAccess Mountain Daylight Time Hep Options Logout Elem Calendar Gasmar g i NeW w ej Address Book a Proxy 4b Today i Day 7 week 31 Month s T Update Delete E Move d Accept te Decline 9 Complete Read Later Gd Mark Read 4 October 1 2006 October 7 2006 4 October 2006 ET Appointments M TWT F 5 1 23 4 5 6
70. ew items you receive It does not execute the rule for any items you have already received 1 From the GroupWise WebAccess main window click the Options icon 2 Click Rules 3 In the list of active rules click the rule s check box to activate it or deactivate it 96 GroupWise 7 WebAccess Client User Guide A check mark indicates that the rule is active 4 Click Save to save the changes 7 3 3 Forwarding Your E mail to Another Account Use the following procedure to create a rule that automatically forwards new items entering your mailbox to a different e mail account 1 From the Create Rule form select the Forward rule then click the Create button 2 Type a name for the rule in the Rule name field 3 In the first condition field select 7o This tells the rule to check the To line in each incoming item 4 Inthe second condition field select Matches This tells the rule that the text in the incoming item s To line must match the text you type in the next condition field 5 In the last condition field type the complete e mail address of the account from which you want to move the e item For example msmith corporate com 6 Define the actions to be taken by the rule In the first action field type the complete e mail address of the account to which you want to send the item Include other addresses to which you might want to courtesy copy or blind copy 7 Type a subject to the e mail indicating that it is moving from th
71. ewed opened or returned to your Mailbox before the Trash is emptied Emptying the Trash removes items in the Trash from the system Trash is a system folder The folders listed in the table are system folders which are created by GroupWise and cannot be deleted For additional information about using folders see Section 2 5 Using the Folder List on page 30 Personal Folders You can add additional folders to organize your items For example you could add a folder to your Cabinet to store all messages you receive regarding a specific project you are working on Shared Folders You can share personal folders with other users Recipients of the shared folder receive a notification explaining that you have shared the folder with them They can then accept the folder or decline the folder Find Results Folders In the Windows version of GroupWise you can save the results of an item or document search in a folder You cannot do this in GroupWise WebAccess However GroupWise WebAccess lets you view any Find Results folders you create in another version of GroupWise Getting Started 15 1 3 4 Item List The Item List displays the contents of the folder that 1s currently open By default the most recent 20 items in the folder are displayed If the folder contains more than 20 messages a Display Next button appears at the bottom of the list You can use it to display the next 20 messages or you can choose to select more or
72. following topics Section 2 8 1 Managing Someone Else s Mailbox on page 39 Section 2 8 2 Granting Proxy Access to Your Mailbox on page 39 Section 2 8 3 Granting Proxy Access to Your Mailbox on page 41 38 GroupWise 7 WebAccess Client User Guide 2 8 1 Managing Someone Else s Mailbox Before you can act as a proxy for someone that person must give you proxy rights in his or her Access List in Options The amount of access you have depends on the rights you have been given 1 In the GroupWise WebAccess main window click the Proxy icon 32 Close e Address Book The Proxy list contains the names of all users whose Mailboxes you ve previously acted as a proxy for 2 Ifthe user s whose Mailbox you want to access is listed in the Proxy list click the user Otherwise continue with the next step 3 Click Address Book to open the GroupWise Address Book Or If you know the full GroupWise address userID post office domain of the person whose Mailbox you want to access type the address in the Name field then click Login 4 Specify the search criteria needed to find the user whom you want to be a proxy then click Search In the list of users that 1s displayed as a result of the search select the user click Select at the top of the list of users then click Login to close the Address Book and display the user s Mailbox 5 When you have finished your work in the other person s Mailbox click t
73. group 86 GroupWise 7 WebAccess Client User Guide 7 Click OK 6 2 2 Addressing Items to a Group 1 In an item view click V Adies on the toolbar 2 Select the personal address book you saved your group in Search for the name of your group For example select Name begins with Project to find your Project Team group Select a group then click 7o CC or BC Repeat as necessary To see more information about the group click the group s name NO oc A Click OK to return to the item view 6 2 3 Adding and Removing Contacts from a Personal Group 1 In the Main Window click a A on the toolbar Or Click Ma 2 Select the address book the group is saved in A on the toolbar in an item you are composing Search for the name of the group For example select Name begins with Project to find the Project Team group 4 Click the group s name 5 Click Modify then click Close The right pane of your Address Book window is now populated with the members of your group 6 To add a contact search for the contact select the contact from the search list and click 7o CC or BC Your contact is now added to the list of the group s members 7 To remove a contact find the contact s name in the right pane and click the red X next to the contact s name That contact is removed from the list of the group s members 8 Repeat Steps 6 and Step 7 as necessary 9 Click Save Group 6 2 4 Viewing Group Information
74. hared Address Books In the Windows version of the GroupWise client users can share address books with other users In GroupWise WebAccess you cannot share an address book with other users but you can receive shared address books When you accept a shared address book it appears in your Address Book list along with your system address book personal address book and Frequent Contacts address book This section contains the following topics Section 6 1 Searching for Users and Resources on page 82 Section 6 2 Using Groups to Address Items on page 85 Section 6 3 Using the Address Selector on page 88 Section 6 4 Using Frequent Contacts on page 89 Section 6 5 Using Personal Address Books on page 89 Using the Address Book 81 6 1 Searching for Users and inte To open the Group Wise Address Book click the Address Book button on the Main Window toolbar The Address Book opens displaying a drop down menu that lists the system address book Frequent Contacts address book and any personal address books you have created You can use the drop down menu to select the address books in this view The bottom pane lists the matching search entries in the selected address book You can also specify search criteria by using the predefined filters For example you can use the begins with filter to display only entries with last names that begin with D When you begin typing a name in th
75. he folder list header drop down list then click your own name to return to your Mailbox 2 8 2 Granting Proxy Access to Your Mailbox 1 From the GroupWise WebAccess main window click the Options icon on the toolbar 2 Click Proxy Access For a user to have proxy rights to your Mailbox you must add the user to the Proxy Access list Using Your GroupWise WebAccess Mailbox 39 3 Click Add Entry to display the Add Proxy Access page Add Proxy Access Name Address Book Mail Phone C Read Appointments Read Reminder Notes Read Tasks C Read C Subscribe to my alarms C Subscribe to my notifications C Modify options rules folders C Read items marked private Save Cancel 4 Click Address Book to open the GroupWise Address Book Or If you know the GroupWise user ID of the person you want to assign as a proxy specify the user ID in the Name field then skip to Step 6 5 Enter the search criteria needed to find the user whom you want to be a proxy then click Search In the list of users that is displayed as a result of the search select the user click Select at the top of the list of users then click OK to close the Address Book and display the user in the Name field 6 Select the rights you want to give the proxy Mail Phone Select Read to enable the proxy to read mail and phone messages Select Write to enable the proxy to create and send mail and phone messages Appointments Select
76. he item you want to read 5 3 Scheduling an Appointment 1 In the GroupWise WebAccess main window click New gt Appointment to display an appointment dialog box Or 74 GroupWise 7 WebAccess Client User Guide In the Calendar right click a day and select New Appointment Appointment 4 Send Save BE Cancel Address Book Busy Search 88 Spell Check Item Typ ral a Appointment Attachments Send Options From Sophie Jones Gey fs To s jonesicarparate cam BC o Location Time 11 00 AM Duration Subject 2 Click Address Book to add recipients in the To CC and BC fields If you want to create a personal appointment that displays only in your own Calendar send the message to yourself or create a posted appointment Or Type a recipient s address in the 7o CC or BC field The address can be a GroupWise user ID GroupWise full name or external e mail address Separate each address with a comma To schedule a resource such as a conference room that is available in the address book add the resource to the 7o field 3 Type a location for the meeting If you added a resource to the 7o field the location might be filled in automatically 4 Specify the month day year and beginning time for the appointment then skip to Step 5 Or Click Busy Search to find and insert an appointment time when all the recipients are available When you use Busy Search GroupWise lists times when the users whose
77. ies Recipients Action Date amp Time Comment 4 corporate com Development Delivered 5 9 06 9 36 AM Mike Palu Downloaded 5 8 06 4 37 PM Opened Accepted 5 8 06 10 01 AM e corporate com Sales Delivered 5 8 06 9 40 AM Sophie Jones Opened Accepted 5 8 06 9 36 AM E M li gt Done lee Using Your GroupWise WebAccess Mailbox 27 4 For more detailed status information click Advanced Properties Mail Message aX E Reply ir m Read Later c 15 Appointment Appointment Properties Auto Delete From Scheduled Date Subject Creation Date Properties e Basic Properties No Sophie Jones 6 19 2006 10 00 AM test 5 6 2006 9 40 AM LU GroupWise User Information 445F1100 896 168 2971 Send Options Auto Delete Concealed Subject Expiration Date Notify Recipients Priority Reply Requested Return Notification Security Status Tracking To Be Delivered Ma Ma None Yes Standard Na Mone Mor mal All Information Immediate Done 2 3 2 Deleting or Retracting an Item You Send 1 Click the Sent Items icon in the Folder List 2 Click the item in the Item List to open it or Right click the item gt click Delete Or To delete the item from your Mailbox only click Delete from This Mailbox To retract the item from your Mailbox and from all recipients Mailboxes click Delete from All Mailboxes A mail message or phone me
78. ion Marmal Ww Priority O High Standard Low Reply Requested 9 Mone When Convenient C Within Days lll Return Notification Mail When opened When deleted Appointment When opened When declined When accepted Task When opened When declined When accepted When completed Note When opened When declined When accented es a 3 Select a security setting from the Classification drop down list 4 Click Save then click Close 7 4 2 Changing the Priority of All Items You Send Recipients can see the priority of an item by looking at the color of the icon next to the item in the Item List High priority items are red normal priority items are white and low priority items are gray 1 In the GroupWise WebAccess main window click the Options icon 2 Click Send Options 3 Select a priority The small icon next to an item in the Mailbox is red when the priority is high white when the priority is standard and gray when the priority is low 4 Click Save then click Close 7 4 3 Requesting a Reply for All Items You Send When you request a reply to an item the recipient of the item sees an icon next to the item in the Item List If you select When Convenient Reply Requested When convenient appears at the top 98 GroupWise 7 WebAccess Client User Guide of the item If you select Within x Days Reply Requested By xx xx xx appears at the top of the item If the recipient attempts to delete
79. lds Personal address books list addresses according to your preferences For example you can include Internet addresses or no address at all for the people you add to your personal address books You can also create personal groups If you save a list of people as a group you only need to type the group name in the To box to send the entire group a message This section contains the following topics Section 6 5 1 Creating a Personal Address Book on page 90 Section 6 5 2 Deleting a Personal Address Book on page 90 Section 6 5 3 Editing a Personal Address Book on page 90 Section 6 5 4 Accepting a Shared Address Book on page 92 Using the Address Book 89 6 5 1 Creating a Personal Address Book 1 In the Main Window click gt akikoss Book 2 Click Address Book Options on the toolbar Address Book Options Create Address Book create Personal Address Books Actions Contacts Delete Save As Frequent Contacts Save s Sophie Jones Delete Save As Close Done 3 Click Create to display the Create Address Book form 4 In the Address Book Name field type the name you want to use for the personal address book 5 If desired type a description in the Description field The description is for your use only It appears only when viewing the address books in the Address Books Options form 6 Click OK to add the new address book to the Personal Address Book list 7 Click Close to return
80. le or chemical biological weaponry end uses Please refer to Novell s International Trade Services http www novell com info exports for more information on exporting Novell software Novell assumes no responsibility for your failure to obtain any necessary export approvals Copyright 2005 2006 Novell Inc All rights reserved No part of this publication may be reproduced photocopied stored on a retrieval system or transmitted without the express written consent of the publisher Novell Inc has intellectual property rights relating to technology embodied in the product that is described in this document In particular and without limitation these intellectual property rights may include one or more of the U S patents listed at Novell s Legal Patents http www novell com company legal patents and one or more additional patents or pending patent applications in the U S and in other countries Novell Inc 404 Wyman Street Suite 500 Waltham MA 02451 U S A www novell com Online Documentation To access the online documentation for this and other Novell products and to get updates see Novell Documentation http www novell com documentation Novell Trademarks For Novell trademarks see the Novell Trademark and Service Mark list http www novell com company legal trademarks tmlist html Third Party Materials All third party trademarks are the property of their respective owners Contents About This G
81. less than 20 messages The icon next to each item indicates the item type status and priority You click an item to open it You can drag and drop items to move them When you open an item all actions you can perform on that item type are displayed at the top of the item view For easy access actions that you commonly perform on items are also displayed at the top of the Item List You can select multiple items by clicking the boxes to the left of the items Whenever you select items in the Item List and perform an action on them WebAccess updates the Item List To refresh the list manually open the folder again or click Update at the top of the list The following icons can be displayed in the Item List Message Type Status and Priority E JERE Lath 16 Ln rmm i pic w va vam ED ED ED qu l amp s um Unopened mail message high normal low priority Opened mail message high normal low priority Unopened appointment high normal low priority Opened appointment high normal low priority Unopened task high normal low priority Opened task high normal low priority Unopened note high normal low priority Opened note high normal low priority Unopened phone message high normal low priority Opened phone message high normal low priority Reply requested high normal low priority Unopened document reference Opened document reference One or more attachments included with the item Shared f
82. n the Folder List or Nav Bar Or To move an appointment task or note you have already accepted click the Calendar icon in the Folder List 2 Locate the item in the Item List 3 Select the item then click Move at the top of the Item List Or Click the item to open it then click Move or Drag the item and drop it on the Checklist folder or Right click the item gt click Move 4 Click the Checklist folder Assigning a Due Date to an Item in the Checklist Folder 1 2 3 Click the Checklist folder Locate the item in the Item List Click the item to open it or right click the item gt click Open gt Checklist 4 Click Activate Checklist Due Date select a due date then click Save gt Close 34 GroupWise 7 WebAccess Client User Guide Marking a Checklist Item Complete 1 Click the Checklist folder 2 Locate the item in the Item List 3 Click the check box to the left of the item then click Complete at the top of the Item List Or Right click the item and click Complete Items that have been marked Complete have a check mark next to them Unmarking a Checklist Item 1 Click the item to open it 2 Click Checklist 3 Deselect Complete 4 Click Save then click Close 2 6 Working with Shared Folders A shared folder 1s like any other folder in your Cabinet except other people have access to it and it appears in their Cabinets You can create shared folders or share existing personal folders in your
83. n you forward an item it is sent as an attachment to a mail message The mail message includes your name and any additional comments you have made Forwarding an Item 1 Right click the item you want to forward 2 Click Forward 3 Add the names of the users to whom you want to forward the item 4 Type a message optional 5 Click Send on the toolbar 3 5 4 Printing Items When you print an item the From To Date Subject CC and attachment names are displayed at the top of the page 1 In an open item click File gt Print 56 GroupWise 7 WebAccess Client User Guide 2 Inthe Name field select the printer to use 3 Select the pages to print then click Print 3 5 5 Creating a Checklist Use the Checklist folder to create a task list You can move any items mail messages phone messages reminder notes tasks or appointments to this folder and arrange them in the order you want Each item is marked with a check box so that you can check off items as you complete them After you have moved an item to the Checklist folder you can open it click the Checklist tab and assign it a due date You can also mark it Completed and set its position in the list from the Checklist tab The Checklist folder is a system folder It replaces the Task List folder IMPORTANT If you or your system administrator has set up auto archiving of items in your Mailbox checklist items are archived based on the original date you received the item
84. nformation in the different fields then click OK Copying Entries Between Personal Address Books You cannot copy names to the system address book 1 Inthe Main Window click Ys Bites 824 on the toolbar 2 Click an address book then search for the names you want to copy 3 Check the box next to each name you want to copy 4 Click Copy 5 Select the address book you want to copy the names to then click OK Renaming a Personal Address Book 1 In the Main Window click BE Addes id 2 Click Address Book Options 3 Click the name of the address book you want to rename on the toolbar NOTE You cannot rename the Frequent Contacts address book 4 Type the new name then click OK Copying a Personal Address Book 1 In the Main Window click KA Aiast 2 Click Address Book Options on the toolbar 3 Click Save As next to the personal address book you want to copy 4 Type a name for your address book then click OK 6 5 4 Accepting a Shared Address Book In the Windows version of the GroupWise client users can share address books with other users In GroupWise WebAccess you cannot share an address book with other users but you can receive shared address books When you accept a shared address book it appears in your Address Book list along with your system address book personal address book and Frequent Contacts address book 1 Click the Mailbox icon in the Folder List 2 Click the shared address book notific
85. ng Files All GroupWise items you send or receive can include attachments of any file type for example text audio image video and application For this feature to work your browser must support attachments Use Attach File to send one or more files to other users You can attach a file that exists on your hard disk diskette or network drive The recipients can open the attached file save it view it or print it If you change the attached file after you have sent it the recipients do not see the changes This section contains the following topics Section 3 3 1 Attaching a File to an Item on page 51 Section 3 3 2 Managing Attached Files on page 52 Attaching Files You can attach one or more files to an item to send to other users For example you might want to send an expense report to another user or attach an agenda to an appointment For you to attach files to an item your browser must support attachments Viewing Attachments When you view an attached file GroupWise WebAccess attempts to convert the file to HTML and display it in your browser If GroupWise WebAccess cannot convert the file you can try to have your browser display the file Depending on how your browser is configured to handle the file the browser might display the file launch an application to view the file in its native format or save the file Opening Attachments When you open an attached file the file is opened in your b
86. ng Items on page 28 Added a section on how to resend an item Chapter 6 Using the Address Book on page 81 Added additional information about recipients being automatically added to the Frequent Contacts address book Section 3 2 3 Adding A Signature to Items You Added additional information on how to be Send on page 48 prompted for your signature A 3 November 30 2005 Table A 2 November 30 2005 Updates Location Update GroupWise 7 WebAccess Client User Guide on Transitioned to revised Novell documentation page 1 standards Along with a new look you might find different documentation file sizes Section 6 2 3 Adding and Removing Contacts Added a section on how to edit a personal group from a Personal Group on page 87 Forwarding Your E mail to Another Account on Added a section on how to forward all e mail to a page 97 personal account Documentation Updates 103
87. not based on the due date you assign it This section contains the following topics Creating a Master Checklist in the Checklist Folder on page 57 Creating a New Item in the Checklist Folder on page 58 Assigning a Due Date to an Item in the Checklist Folder on page 58 Marking or Unmarking a Checklist Item Completed on page 59 Creating a Master Checklist in the Checklist Folder 1 Drag items to the Checklist folder In the Checklist folder the items display with a check box to the left of them When you complete an item in the checklist vou can mark it complete by selecting the check box You can move items to the Checklist folder from a shared folder only if you are the owner of the shared folder 3 Novell GroupWise Checklist Home Mailbox Calendar SentItems Contacts A Online v x Mf Checklist E Mew Mail D New Appt e Address Book Filter fg Sophie Jones Hom Subject Due From To Date Folder Journal nl e Mike Palu sjones corporate 3 1 2005 10 09 Checklist Notes Mailbox a Sent Items FS Calendar y a Selected 1 Total 1 Working with Items in Your Mailbox 57 2 To assign a due date and a numerical position order in the Checklist to an item open the item and add this information on the Checklist tab Complete Activate checklist due date Pipe m Save Cancel You can also create a checklist area in another folder and drag
88. nt time zones For example if you are located in New York and schedule a conference call with people in Los Angeles for 4 00 p m your time the appointment received by the Los Angeles recipients will show the conference call at 1 00 p m their time By default GroupWise WebAccess uses the time zone established for your GroupWise post office However if you are using GroupWise WebAccess in a time zone other than your post office s time zone you should change your time zone setting For example if your post office is located in New York but you are working in Chicago you would need to change your time zone setting from Eastern Time to Central Time The GroupWise WebAccess time zone setting applies only to GroupWise WebAccess If you have access to the Windows version of the GroupWise client that client will use the time zone configured through the Windows operating system not the time zone you set in GroupWise WebAccess 1 In the GroupWise WebAccess main window click the Options icon Customizing Your GroupWise WebAccess Client 99 2 Click Time Zone Options General Password Proxy Access Rules Send Options Signature Time Zone Change your Time Zone GMT 07 00 Mountain Time US amp Canada Save Close The time zone you save will apply only to the GroupWise WebAccess account 3 Select the time zone you want your GroupWise WebAccess messages and appointments based on 4 Click Save 100 GroupWise 7 We
89. ntains the following topics Section 2 1 1 Sending a Mail Message on page 20 Section 2 1 2 Sending a Phone Message on page 21 Section 2 1 3 Writing a Note on page 22 Section 2 1 4 Sending or Receiving an Internet Location on page 23 2 1 1 Sending a Mail Message 1 In the GroupWise WebAccess main window click New gt Mail Mail Message i Send Lal Save JE Cancel Address Book a Spell Check ra Item Type Mail Attachments Send Options From Mike Palu ie Ta BC Subject L Internet 2 Click Address Book to add recipients in the 7o CC and BC fields Or Type a recipient s address in the 7o CC or BC fields The address can be a GroupWise user ID GroupWise full name or external e mail address Separate each address with a comma When you begin typing a name in the 7o CC or BC fields of an item you are creating Name Completion tries to complete the name for you If Name Completion finds the name you are looking for you can stop typing If Name Completion doesn t find it continue typing Name Completion searches again after each new character you type If Name Completion finds a name that is close to but doesn t exactly match the one you are looking for you can use the Up or Down arrow to scroll to adjacent names in the address book IMPORTANT Name completed addresses for all item types come only from the Frequent Contacts address book 20 GroupWise 7 WebAccess Cli
90. oking for Select each item source you are looking for O 0 A Q In the Search In list click the folders you want to search in If you are searching in a folder in the Cabinet you might need to click the plus sign next to the Cabinet to display the Cabinet folders If you select Mailbox your Sent Items folder is included in the search If you do not select a folder all listed folders are included in the search 7 Click Find 2 2 3 Replying to an Item You Receive You can reply to an item you receive You can reply to the item s author or to everybody who originally received the item 1 Click the Mailbox icon in the Folder List or Toolbar or Click the Calendar icon in the Folder List then go to the date of the appointment task or note 2 Click the message appointment task or note to open it or Right click the item gt click Reply 3 Click Reply to Sender or Reply to All to open a Reply form Reply to Sender sends a reply to the sender only Reply to All sends a reply to the sender and all recipients of the original item Choose whether to include the original message in your reply 4 Type your message You can include Web site locations or addresses URLs in the Message field 5 Click Send 2 2 4 Deleting Items You Receive You can delete Items you receive and place them in the Trash 1 Click the Mailbox icon in the Folder List Or To delete an item you have moved to a folder click the folder in the Folder
91. older Share folder Folder Name New Folder Down Right O eft Sophie Jones Mailbox Sent Items ES Calendar IM Checklist O Cabinet O Z3 Junk Mail di Trash O O O O O O O Add Folder Cancel 2 Type aname for your new folder in the Folder Name field 3 Select the place in the Folder List where you want to add the folder By default the folder is added as the first folder in the Cabinet For example to add a folder at the same level as the Mailbox folder select the Down button next to the Mailbox folder To add a folder to the Mailbox folder select the Right button next to the Mailbox folder 4 Click OK If you create a folder then decide you want it in a different position use the Manage Folders icon in the toolbar to move the folder to a new position in the Folder List 2 5 2 Deleting Folders You cannot delete system folders including the Mailbox Unopened Items Sent Items Calendar Checklist Cabinet Work In Progress Junk Mail and Trash folders 1 Right click the folder you want to delete then click Delete 2 Click OK to confirm that you want to delete the folder and all of its messages You can also use the Manage Folders icon in the toolbar to delete folders 1 In the Folder List click Manage Folders or right click a folder gt and click Delete Folder Using Your GroupWise WebAccess Mailbox 31 2 Click the folder you want to delete then click Delete to confirm that you want to
92. older notification Shared address book notification Sent item Unopened posted item shared folder Opened posted item shared folder 16 GroupWise 7 WebAccess Client User Guide 1 4 Understanding Your Mailbox Your received items are stored in your GroupWise Mailbox You can organize your messages by moving them into folders within your Cabinet and you can create new folders as necessary 1 4 1 Bolded Items in Your Mailbox All unopened items in your Mailbox are bolded to help you easily identify which items and documents you have not yet read The icon appearing next to an item also indicates if it is unopened 1 4 2 Icons Appearing Next to Items in Your Mailbox Sent Items Folder and the Calendar The icons that appear next to items in your Mailbox Sent Items folder and the Calendar show information about the items The following table explains what each icon means Table 1 1 con Descriptions Icon Description F One or more attachments are included with the item d Draft item Appears next to an item you have sent T Appears next to an item you have replied to d Appears next to an item you have forwarded Appears next to an item you have delegated Appears next to an item you have replied to and forwarded Appears next to an item you have replied to and delegated 4 Appears next to an item you have forwarded and delegated B Appears next to an item you have replied to forwarded and delegated m Poste
93. olders from which they were deleted The Windows version of GroupWise includes an option for automatically emptying the Trash after a specified number of days If this option has been set either by you or by the GroupWise system administrator items in the Trash are automatically purged after the specified number of days To undelete items from your Trash folder 1 Click the 7rash folder 2 Select the item then click Undelete at the top of the Item List Or Click the item to open it then click Undelete The item is moved from your Trash to the folder from which it was originally deleted Using Your GroupWise WebAccess Mailbox 43 44 GroupWise 7 WebAccess Client User Guide Working with Items in Your Mailbox Group Wise provides many options for sending and receiving different kinds of e mail Section 3 1 Understanding GroupWise Item Types on page 45 Section 3 2 Sending and Receiving Items on page 46 Section 3 3 Attaching Files on page 51 Section 3 4 Managing Sent Items on page 52 Section 3 5 Managing Received Items on page 55 3 1 Understanding GroupWise Item Types Every day you communicate in a variety of ways To accommodate these needs GroupWise delivers your items using a variety of item types Each item type is explained below Mail A mail message is for basic correspondence such as a memorandum or letter Appointment An appointment lets you invite peopl
94. olders are subfolders of your user folder The user folder represents your user s home view and contains all of your GroupWise information The Folder List lets you select which folder you want open The contents of the currently opened folder are displayed in the Item List Click and to expand and collapse personal folders For information about the individual folders you might have in your Folder List see the following Section 2 5 1 Creating a Folder on page 31 Section 2 5 2 Deleting Folders on page 31 Section 2 5 3 Sharing a Folder on page 32 Section 2 5 4 Moving an Item to a Folder on page 32 Section 2 5 5 Moving an Item to Another Folder on page 32 Section 2 5 6 Viewing Items in a Find Results Folder on page 33 Section 2 5 7 Using the Checklist Folder on page 33 For more information see the following Using Folders in your Folder List see Folder List on page 14 Making folders public by sharing them see Section 2 6 Working with Shared Folders on page 35 Storing unfinished items in a predefined folder called Work In Progress see Saving an Unfinished Item on page 42 Using rules to sort items into folders see Section 7 3 Using Rules on page 94 30 GroupWise 7 WebAccess Client User Guide 2 5 1 Creating a Folder 1 Inthe Folder List click Manage Folders or right click a folder then select Add Folder Manage Folders Add Folder Delete F
95. or Decline on the toolbar 3 Optional You can type a comment then click Decline or Cancel By default a message is sent back to the sender of the item indicating the action you took Scheduling Group and Posted Items 69 70 GroupWise 7 WebAccess Client User Guide Using Your Calendar Group Wise WebAccess lets you use advanced features to help you read and send messages use the WebAccess calendar organize messages in folders print messages use Proxy to access other mailboxes and more You can view your schedule in a variety of views or formats including day week month year task list project planner and multi user This section contains the following topics Section 5 1 Using the WebAccess Calendar on page 71 Section 5 2 Reading an Item in Your Calendar on page 74 Section 5 3 Scheduling an Appointment on page 74 Section 5 4 Assigning a Task on page 76 Section 5 5 Accepting an Appointment Note or Task on page 77 Section 5 6 Declining an Appointment Note or Task on page 78 Section 5 7 Delegating an Appointment Note or Task on page 79 Section 5 8 Saving an Item in Your Calendar on page 79 5 1 Using the WebAccess Calendar The Calendar lets you view appointments tasks or notes you receive from others or created for yourself You can view one day one week or one month at a time You open the Calendar from the toolbar th
96. ound it This means that if you move or delete an item from a Find Results folder the item is deleted from the Item List but not from the original location The next time you open the Find Results folder the search is performed again and the item is once again displayed Although you cannot create new Find Results folders using WebAccess you can use folders you created using the GroupWise Client for Windows However to ensure that you are viewing the most recent information in the folder and not a cached copy you should click Update before opening a Find Results folder 2 5 7 Using the Checklist Folder Use the Checklist folder to create a task list You can move any items mail messages phone messages notes tasks or appointments to this folder and arrange them in the order you want You can mark items Complete You can assign items a due date but the items do not display in your Calendar The Checklist folder is a system folder In the Windows version of GroupWise you can mark items to display in the Checklist folder without actually moving them You cannot do this in GroupWise WebAccess However if you marked items to display in the Checklist folder in the Windows version of GroupWise GroupWise WebAccess lets you view the items in the Checklist folder In the Windows version of GroupWise you can create a checklist area at the top of any folder if you have selected the Checklist display setting for the folder This checklist displ
97. oupWise full name or external e mail address Separate each address with a comma IMPORTANT Name completed addresses for all item types come only from the Frequent Contacts address book Using Your GroupWise WebAccess Mailbox 21 3 Type the caller company and phone information 4 Type a message You can include Web site locations or addresses URLs in the Message field 5 Optional Click Spell Check to spell check the message For this feature to work your browser must be enabled for Java 6 Optional Click Attach to attach files to the message For this feature to work your browser must support attachments 7 Optional Click Send Options to select a security setting classification assign a priority high standard low request a reply or select to receive return notification 8 Click Send 2 1 3 Writing a Note 1 In the GroupWise WebAccess main window click New gt Note Ais Send lal Save 32 Cancel Address Book uy Spell Check Item Type Note Attachments Send Options r 2 Click Address Book to add recipients in the To CC and BC fields or Type a recipient s address in the 7o CC or BC field The address can be a GroupWise user ID GroupWise full name or external e mail address Separate each address with a comma To create a personal note that displays only in your Calendar add only your name or switch to a posted note 3 Specify the month day and year you want the note to appear on the r
98. r main work area in GroupWise From the Main Window you can read your messages schedule appointments view your Calendar manage contacts and much more Figure 1 2 Main Window i E Sep 21 2006 Thursday i Novell GroupWise WebAccess Mountain Daylight Time Help Options Logout Mailbox Calendar Documents Ea New Y c Address Book 8 Proxy Manage Folders fs p Hf Mike Palu s Mailbox Update 3 Delete Et Move m Accept m Decline rl Complete EE Read Later E Unopened Items P Sent Items LEE NEN GL RN calendar O e LeaveCalendar Please record your planned vacaction days 9 15 06 3 02 PM f Checklist E Sophie Jones Meeting Cancelled test 22 May 5 9 06 10 02 AM i B Work In Progres 2006 10 00 Mountain Standard Time 3 Cabinet F Mike Palu test 5 3 06 1 50 PM Junk Mail C Mike Palu Database 5 17 05 2 43 PM 3 Trash O Mike Palu Shared falder deleted 6 17 05 1 34PM i rm Milo Ahi Ceo an Uu E on de nuin AMA hes li E Il 12 GroupWise 7 WebAccess Client User Guide The Main Window has different components to help you accomplish your daily tasks The following sections describe the various components you can use from the Main Window Section 1 3 1 Nav Bar on page 13 Section 1 3 2 Toolbar on page 14 Section 1 3 3 Folder List on page 14 Section 1 3 4 Item List on page 16 1 3 1 Nav Bar Figure 1 3 The GroupWise Nav Bar Novell GroupWise WebAccess
99. r of names to display 5 To return to the non filtered address book view click again 82 GroupWise 7 WebAccess Client User Guide In the Address Selector click a predefined filter from the drop down list to filter for people groups and resources 6 1 2 Searching for an Entry in the Address Book 1 In the Main Window click KAA on the toolbar Or MT Click E on the toolbar in an item you are composing 2 Inthe Address Books list select the address book you want to search For GroupWise you can choose from the GroupWise address book the Frequent Contacts address book or a personal address book 3 Select the number of entries you want displayed at one time The default displays 15 entries at one time 4 To list the first entries in the selected address book leave the search conditions boxes empty Or To search for a specific entry click the icon to show another set of search condition boxes and the 9 icon to hide all search conditions boxes These boxes let you define the Address Book fields and information you want to search GroupWise WebAccess supports the asterisk and question mark wildcards When searching a field you can use to represent multiple characters and to represent one character If you define a Last Name contains s n condition the search returns all entries whose last names contain S and N separated by one character Sanders Johannson Larsen and so forth Addres
100. requent Contacts address book to access your most frequently used or most recently used entries When you use an address in a message the entry 1s copied to the Frequent Contacts address book After an entry is placed in Frequent Contacts it remains there until you delete it The entry also remains in its original address book 1 Click ERBEN 2 Select Frequent Contacts from the Address Book drop down list in an item you are composing 3 Search for the names you want 4 Click the names you want then click OK The Frequent Contacts address book cannot be deleted although individual entries can be removed from it 6 5 Using Personal Address Books You can have multiple personal address books By default GroupWise WebAccess provides one predefined personal address book with your name as the title You can use your personal address book to add e mail addresses and information for users resources or organizations not defined in the system address book These addresses can be for people inside or outside of your organization When you create multiple address books you can include the same name and address in several books If the entry is copied from an address book and you edit the entry s information in one book it is updated in all books You can add and delete names and address information for any contact person company or resource you want in your personal address books You can also create your own information properties fie
101. ress Book you can add multiple recipients at one time by selecting the check boxes in front of the recipients entries 7 After you select the entries you want to add to the group click Save Group to display the Save Group dialog box Save Group Personal Address Books Contacts 4 Group Name New Description Save Cancel 8 Inthe Personal Address Books hist select the personal address book where you want to save the group 9 Type a name and description optional for the group then click Save The group is added to the personal address book When addressing items you can type the group name in the 7o CC or BC field or you can use the Address Book to include it The item is sent to each member of the group You can also create and save a personal group from the Address Selector when you are addressing a message or other item 1 In an item view click Address Book on the toolbar 2 Search for each member of your group and add them to the right pane To filter the list of entries by contacts groups or resources click an option on the drop down list 3 To add an entry that is not in an existing address book click Add Entry fill in the information click OK then select the entry 4 Click Save Group Or If you want to save the group to a different address book than the one that is displayed select the address book 5 Type a name for the group 6 Type comments such as a description of the
102. rgency of the call and so forth You cannot answer your phone from a phone message See Sending Phone Messages on page 48 3 2 Sending and Receiving Items This section contains the following topics Section 3 2 1 Sending Mail Messages on page 46 Section 3 2 2 Sending Phone Messages on page 48 Section 3 2 3 Adding A Signature to Items You Send on page 48 Section 3 2 4 Using Spell Checker on page 49 Section 3 2 5 Undoing the Last Text Action on page 50 3 2 1 Sending Mail Messages A mail message has a primary recipient subject line and can be carbon copied and blind copied to other users You can also attach files sounds movies and OLE objects to your mail messages CC Carbon Copy Carbon copy recipients CC receive a copy of an item CC recipients are users who would benefit from the information in an item but are not affected by or directly responsible for it All recipients can see that a carbon copy was sent They can also see the names of the CC recipients BC Blind Copy Blind copy recipients BC receive a copy of an item Other recipients receive no information about blind copies Only the sender and the blind copy recipient know that a blind copy was sent If a recipient replies and chooses Reply to All the blind copy recipient does not receive the reply 1 Click New on the toolbar ae cm ES You can select a different mail view by clicking the do
103. rowser in its native format if your browser supports the file format and 1f your browser is set up with the correct association for the file format In addition you might be able to edit the file if you have the appropriate plug in for example the MSWord plug in allows you to edita doc file in the browser If you try to open a file with a format that is not supported in your browser or that does not have an association in your browser you are prompted to save the file to disk Saving Attachments You can save attachments in their native format 3 3 1 Attaching a File to an Item 1 Open a new item 2 Fill in the To Subject and Message fields 3 Click the Attachments tab then browse to and select the file or files you want to send To remove an attached file click the attachment then click Remove 4 Click Send on the toolbar Working with Items in Your Mailbox 51 Moving or deleting a file on a disk or network drive does not affect a file you ve attached to an item and sent If you delete an attached file it is not erased from disk or network drive it is simply removed from the attachment list 3 3 2 Managing Attached Files If you receive an attached file in an e mail message you can manage the attachment in one of the following ways View allows you to see the attachment in a file rendering view The file is displayed in a new Group Wise window Open allows you to open the attachment in the specified application
104. s You can handle unwanted Internet e mail with Junk Mail Handling This section contains the following topics Section 3 5 1 Reading Items You Receive on page 55 Section 3 5 2 Replying to Items You Receive on page 56 Section 3 5 3 Forwarding Items to Other Users on page 56 Section 3 5 4 Printing Items on page 56 Section 3 5 5 Creating a Checklist on page 57 Section 3 5 6 Viewing the Source of External Messages on page 59 3 9 1 Reading Items You Receive You can read items you receive in your Mailbox or Calendar Your Mailbox displays a list of all of the items you have received from other users Posted appointments tasks and reminder notes appear in your Calendar not in your Mailbox Phone and mail messages stay in your Mailbox until you delete them Appointments reminder notes and tasks stay in your Mailbox until you accept decline or delete them When you accept an appointment reminder note or task it is moved to your Calendar All Mailbox items are marked with an icon The icons change depending on whether or not the item has been opened For more information see Icons Appearing Next to Items in Your Mailbox Sent Items Folder and the Calendar on page 17 In addition all unopened items in your Mailbox are bolded to help you easily identify which items and documents you have not yet read For more information see Section 2 2 6 Marking an Item Unread Rea
105. s the Sent Items folder was a query folder that listed sent items from all folders 14 GroupWise 7 WebAccess Client User Guide Icon Description Calendar Task List IW Checklist Cabinet IJ Work in Progress ia Junk Mail Trash System Folders Lists all appointments tasks and notes in your Calendar Calendar is a system folder Lists items you have moved to this folder You can move any items mail messages phone messages reminder notes tasks or appointments to this folder and arrange them in the order you want Each item is marked with a check box so that you can check items off as you complete them Checklist is a system folder In the previous version of GroupWise WebAccess a Task List folder listed all the task items in your Mailbox and Calendar Task List was a query folder For more information see Using the Checklist Folder on page 33 Lists personal folders you create Cabinet is a system folder Lists items that have been saved to be sent later Work in Progress is a system folder Lists e mail items from addresses and Internet domains that are junked through Junk Mail Handling are placed in the Junk Mail folder This folder is not created in the folder list unless a Junk Mail option is enabled Junk Mail is a system folder Lists all deleted mail and phone messages appointments tasks documents and reminder notes that have not yet been purged Items in the Trash can be vi
106. s Book a Add Entry Address Book Options Address Books GroupWise Address Book v attire Nee o s em s B Ill Done 5 Click Search Address Book or Search to display a list of entries that match your search conditions Using the Address Book 83 If you decide to send an item to a user you found you can select a user click To CC or BC to add the name to the recipient list then click Mail to open a new item NOTE Double clicking a user adds it to the 7o list 6 1 3 Using Filters to Narrow an Address Search 1 In the Main Window click HAA on the toolbar Or Click MEE 2 Select the address book you want to search 22 on the toolbar in an item you are composing 3 Select whether you want to search for the name last name first name or department 4 Select which predefined filter you want to use begins with equals does not begin with or not equal For example to list only users whose last name is Davis select Last Name select equal to then type Davis 5 Type the information you want to search for Name Completion completes the name To filter the list of entries by contacts groups or resources click an option on the amp drop down list You can click e to add additional search parameters 6 Click Search 6 1 4 Addressing an Item 1 Open a new item 2 Click Address Book to open the Address Book By default the Address Book opens to the GroupWise addres
107. s address in the 7o CC or BC field The address can be a GroupWise user ID GroupWise full name or external e mail address Separate each address with a comma 5 Type a message You can include Web site locations or addresses URLs in the Message field 6 Optional Click Spell Check to spell check the message For this feature to work your browser must be enabled for Java 7 Optional Click Attach to attach files to the message For this feature to work your browser must support attachments 8 Click Send 2 3 Managing Items You Send After you send an item you can check its status to see if it has been delivered read deleted and so forth You can also retract a message if it has not been opened You can also move items into different folders to keep your GroupWise Mailbox organized Section 2 3 1 Checking the Status of an Item You Send on page 27 26 GroupWise 7 WebAccess Client User Guide Section 2 3 2 Deleting or Retracting an Item You Send on page 28 Section 2 3 3 Resending Items on page 28 Section 2 3 4 Moving an Item to a Folder on page 29 2 3 1 Checking the Status of an Item You Send 1 Click the Sent Items icon in the Folder List 2 Click the item in the Item List or right click it gt click Open 3 Click the Properties tab Appointment jn s Reply Fe Read Later e J Dette 7 g Decline ITE Delegat Appointment Properties Advanced Propert
108. s books 3 In the Address Books list select the address book you want to search For GroupWise you can choose from the GroupWise address book the Frequent Contacts address book or a personal address book 4 Select the number of entries you want displayed at one time The default displays 15 entries at one time 5 To list the first entries in the selected address book leave the search conditions boxes empty Or To search for a specific entry use the search conditions boxes to define the Address Book fields and information you want to search GroupWise WebAccess supports the asterisk and question mark wildcards When searching a field you can use to represent multiple characters and to represent one character For example if you define a First Name begins with jo condition the search returns all entries whose first names start with JO John Joel Jose and so forth If you define a Last Name contains s n condition the search returns all entries whose last names contain S and N separated by one character Sanders Johannson Larsen and so forth 84 GroupWise 7 WebAccess Client User Guide 6 Click Search to display a list of entries that match your search conditions 7 Select the entry you want to add to the item s recipient list then click To CC or BC to indicate the recipient type NOTE You can double click the name to add it to the To list 8 After you finish selecting the item s recipients click OK
109. schedules were checked are available for an appointment The time blocks listed might be longer than the duration specified For example 8am through 1pm might be listed as an available time If your meeting has a duration of two hours you could select from a number of available times including 8am 10am 9am 11am and 11am 1pm To schedule the appointment for one of the times listed click the time then skip to Step 6 5 To set the duration type a number then select Hours Minutes or Days You can use whole numbers or decimal numbers such as 90 minutes or 1 5 hours Using Your Calendar 75 6 Specify how you want the appointment to appear as Appointments can appear as Free Tentative Busy or Out of the Office 7 Type a subject and message You can include Web site locations or addresses URLs in both the Subject and Message fields 8 Optional Click Spell Check to spell check the message For this feature to work your browser must be enabled for Java 9 Optional Click Attach to attach files to the appointment For this feature to work your browser must support attachments 10 Optional Click Send Options to select a security setting classification assign a priority high standard low request a reply or select to receive return notification 11 Click Send or click Post 9 4 Assigning a Task 1 In the GroupWise WebAccess main window click New gt Task Or In the HTML Calendar click New gt Task Or In the
110. sk or note is removed from your Calendar and Mailbox The status of the item is updated in the sender s Mailbox to show that you have declined the item If you commented when you declined the item the sender can read your comments by checking the status information 9 Delegating an Appointment Note or Task 1 Click the Mailbox icon in the Folder List Or If you have already accepted the appointment task or note click the Calendar icon in the Folder List or on the Calendar Nav Bar to open the Calendar then go to the date of the appointment task or note 2 Click the appointment task or note to open it 3 Click Delegate to open a Delegate form Or Right click an item gt click Delegate 4 Click Address Book to add recipients in the 7o field Or Type a recipient s address in the 7o field The address can be a GroupWise user ID GroupWise full name or external e mail address Separate each address with a comma 5 Type a message You can include Web site locations or addresses URLs in the Message field 6 Optional Click Spell Check to spell check the message For this feature to work your browser must be enabled for Java 78 GroupWise 7 WebAccess Client User Guide 7 Optional Click Attach to attach files to the appointment task or note For this feature to work your browser must support attachments 8 Click Send The original sender can see that you delegated the appointment task or note by checking the st
111. ssage is retracted only if the recipient has not yet opened it An appointment note or task 1s retracted even if the recipient has already opened and accepted it 2 3 3 Resending Items Use Resend to send an item a second time perhaps with corrections 1 Click the Sent Items folder in the Folder List 2 Click the item in the Item List to open it 3 Optional Select Retract Original Item to retract the original item 4 Make changes to the item if necessary then click Send on the toolbar 28 GroupWise 7 WebAccess Client User Guide You can check the Properties of the original item to see if GroupWise was able to retract it Right click the item in the Sent Items folder then click Properties Mail and phone messages cannot be retracted if they have already been opened 2 3 4 Moving an Item to a Folder 1 To move an item you sent click the Sent Items icon in the Folder List or To move an appointment task or note you already accepted click the Calendar icon in the Folder List or click the Calendar tab 2 Locate the item in the Item List 3 Select the item then click Move at the top of the Item List or Right click the item gt click Move or Click the item to open it then click Move or Drag the items to the new folder Oct 2 2006 Monda i Novell GroupWise WebAccess adr debe Help Options Logout Mailbox EVI MN NT To ze Mew v s Address Book a Proxy Manage Folders Find D S At Sophie Jones Mailbox D
112. st For more information see Using the Checklist Folder on page 33 2 5 5 Moving an Item to Another Folder You can drag and drop items from folder to folder You can select more than one item at a time 1 To move an item you received click the Mailbox icon in the Folder List or Nav Bar 32 GroupWise 7 WebAccess Client User Guide Or To move an appointment task or note you have already accepted then click the Calendar icon in the Folder List or Nav Bar Or To move an item you sent click the Sent Items icon in the Folder List 2 Locate the item in the Item List 3 Select the item then click Move at the top of the Item List or Click the item to open it then click Move or Right click an item gt click Move 4 Click the folder where you want to move the item If you are moving the item to a folder in the Cabinet you might need to click the arrow next to the Cabinet to display the Cabinet folders 2 5 6 Viewing Items in a Find Results Folder A Find Results folder is a folder that displays the results of a query When the folder is opened GroupWise examines the search criteria defined for the folder searches for everything specified then displays everything it finds in the Item List You can act on items in a Find Results folder the same way you act on items in any folder such as opening forwarding printing copying moving or deleting them but the original item remains stored in the folder where the search f
113. the Folder List open the shared folder you want to post the item to 2 At the top of the Item List click Post Item to This Folder to display a Message form 3 Typea subject and message Posted Message g Post 3 Cancel SEF Spell Check E Item Type 3 Mail Attachments Subject Status update Is everyone ready to report their status in today s project meeting You can include Web site locations or addresses URLs in both the Subject and Message fields 4 Optional Click Spell Check to spell check the message For this feature to work your browser must be enabled for Java Using Your GroupWise WebAccess Mailbox 37 5 Optional Click Attach to attach files to the message For this feature to work your browser must support attachments 6 Click Post to add the message to the shared folder 2 Printing Items 1 In the Item List in your Mailbox open the item you want to print 2 Click File gt Print 3 Select all the options you want 4 Click Print When printing 1s complete close the item 2 8 Using Proxy Proxy lets a GroupWise user access another GroupWise user s Mailbox to perform various actions such as reading sending accepting and declining items on behalf of the user This means that you can manage another user s Mailbox including the Calendar or you can allow another user to manage your Mailbox IMPORTANT You can proxy for a user in a different post office or domain as long as that person is
114. tion see Retracting Items You ve Sent on page 53 and Rescheduling an Appointment on page 63 For more information about managing items after they have been sent or received see Section 3 4 Managing Sent Items on page 52 and Section 3 5 Managing Received Items on page 55 This section contains the following topics Section 4 1 Scheduling Appointments on page 61 Section 4 2 Sending Tasks on page 65 Section 4 3 Sending Reminder Notes on page 67 Section 4 4 Accepting or Declining Scheduled Items on page 68 Section 4 5 Accepting or Declining Internet Items on page 69 4 1 Scheduling Appointments Use appointments to schedule blocks of time on a specific date or range of dates You can use Busy Search to check for a time when all the users and resources you want for an appointment are available This section contains the following topics Section 4 1 1 Scheduling an Appointment for Other Users on page 62 Section 4 1 2 Rescheduling an Appointment on page 63 Section 4 1 3 Canceling an Appointment on page 63 Section 4 1 4 Scheduling an Appointment for Yourself on page 63 Section 4 1 5 Checking When Everyone Is Available on page 65 Scheduling Group and Posted Items 61 4 1 1 Scheduling an Appointment for Other Users 1 Click New gt Appointment on the toolbar 2 Inthe 7o field type a username then press Enter Rep
115. tion or if you don t want that item to get lost among the other opened items in you Item List 1 Click the Mailbox icon in the Folder List 2 Locate the item in the Item List 3 Select the item then click Read Later at the top of the Item List Or Right click the item gt click Read Later Or Click the item to open it then click Read Later Using Your GroupWise WebAccess Mailbox 25 Marking an item Read does not change the status of the item in Properties For example if you have opened an item then marked the item unread the sender of the item sees the item status as opened in Properties 2 2 Marking an Item Read 1 Click the Mailbox icon in the Folder List 2 Locate the item in the Item List 3 Select the item then click Mark Read at the top of the Item List Or Right click on the item and choose Mark Read Or Click the item to open it then click Mark Read Marking an item Read changes the status of the item in Properties For example if you have not opened an item but you marked the item Read the sender of the item sees the item status as opened in Properties 2 2 8 Forwarding a Mail or Phone Message 1 Click the Mailbox icon in the Folder List 2 Click the mail or phone message to open it 3 Click Forward Or Right click the item gt click Forward The original message is included as an attachment to the new message 4 Click Address Book to add recipients in the 7o CC and BC fields or Type a recipient
116. to add them to the item 6 2 Using Groups to Address Items A group is a list of users or resources you can send messages to Use groups to send a message to several users or resources by typing the group name in the 7o BC or CC fields There are two types of groups public and personal A public group is a list of users created by the system administrator and it is available for use by each GroupWise user For example there might be a public group for the Accounting Department Each employee in Accounting is included in the group Public groups are listed in the system address book A personal group is a group created by you For example if you often send an appointment to your work group you can include each co worker s address or name and a meeting place a resource in a personal group This section contains the following topics Section 6 2 1 Creating a Personal Group on page 85 Section 6 2 2 Addressing Items to a Group on page 87 Section 6 2 3 Adding and Removing Contacts from a Personal Group on page 87 Section 6 2 4 Viewing Group Information on page 87 Section 6 2 5 Deleting a Group from a Personal Address Book on page 88 6 2 1 Creating a Personal Group 1 In the Main Window click l tides Peri on the toolbar By default the Address Book opens to the GroupWise address books 2 Inthe Address Books list select the address book that contains the entries you want to
117. to set For example the Windows version of the GroupWise client lets you create rules to apply to items you are sending Because the Rules feature in GroupWise WebAccess does not include this capability you couldn t edit that rule This section contains the following topics Section 7 3 1 Creating a Rule on page 95 Section 7 3 2 Activating or Deactivating Rules on page 96 Section 7 3 3 Forwarding Your E mail to Another Account on page 97 94 GroupWise 7 WebAccess Client User Guide 7 3 1 Creating a Rule When you create a rule you must do the following Select the type of action you want performed N m Name the rule By naming the rules you can have more than one rule that uses the same action Define any optional conditions For example you might want to move all items from your supervisor to a specific folder You can define a condition so that only messages with your supervisor s name on the From line are moved to the folder All other items remain in your main Mailbox folder Fill in the information required to carry out the action For example you might need to specify the folder where you want to move the messages Save the rule From the GroupWise WebAccess main window click the Options icon Click Rules Options Type Vacation Create Activate Rule Name Active rules will be executed in the order listed No Spam Delete M Out of the Office 00
118. to the Address Book You can add and modify records in your personal address books However only the system administrator can add and modify records in the system address book 6 5 2 Deleting a Personal Address Book 1 In the Main Window click Vc dies on the toolbar 2 Click Address Book Options 3 Click Delete next to the name of the personal address book you want to delete After it is deleted a personal address book cannot be recovered 6 5 3 Editing a Personal Address Book In a personal address book you can add or delete entries edit existing information copy names from one book to another or rename a book You can also create your own custom address book fields This section contains the following topics Adding Entries to a Personal Address Book on page 91 Deleting Entries from a Personal Address Book on page 91 Editing Entries in a Personal Address Book on page 91 Copying Entries Between Personal Address Books on page 92 Renaming a Personal Address Book on page 92 90 GroupWise 7 WebAccess Client User Guide Copying a Personal Address Book on page 92 Adding Entries to a Personal Address Book 1 From the GroupWise WebAccess main window click Address Book to open the Address Book 2 Inthe Address Book click Add Entry to display the Add Address Book Entry form Add Address Book Entry Person Resource Organization Personal Address Books Contacts
119. uide 1 Getting Started 1 1 Starting GroupWise WebAccess 0 0 00 eee hs 1 2 Understanding Timing Out from GroupWise WebAccess 000 0c eee eee 1 3 Understanding the GroupWise WebAccess Main Window eee eee 1 3 1 INQV Bal acia duit deat ohn eal teh a eater ache ea eee De ee ene Dc EI a a J29 2 TOODA oed Sod Dace tere a eae ha scaler to Seatac dap eee te hots dod Deter eng BM vet du ER Le 1 3 3 POIGCI LIS 5 2artave te attuned ay h eae ea ade eee a oe ed eee ee 1 3 4 STA DIS AETA EEN E Weeden d RECIEN Se EEEE EEE EEEE aci ep Ene tes 1 4 Understanding Your MallDOX 5 5345 ete at acto a ee eR e ROLE ER Rara 1 4 1 Bolded Items in Your Mailbox lleele II 1 4 2 Icons Appearing Next to Items in Your Mailbox Sent Items Folder and the Calendal i 4 tak hse oe eh tees Coles 66650 oo eee ead ae sd da9 MECORMIMG IV IORC tuuc tne Sees State Atte tide Sulina antes a a aa tk arde dtd anne eke ud 1 5 1 GroupWise 7 Documentation Web Page 0 00 eee eee eae 1 5 2 GroupWise Cool Solutions Web Community 0 000 cee ees 2 Using Your GroupWise WebAccess Mailbox 201 COMPOSING CMSs eeu aes we Bee ewe Dd Owe pee eu e i SEU Hie ER Pas 2 1 1 Sending a Mail Message naana 2 1 2 Sending a Phone Message 00 cc eee eee ees ZAvo WNG a INOIG 4 rs acu d cabe eta ee eae AEE RICE d Gee Ve CO we 2 1 4 Sending or Receiving an Internet Location 0 0 0 cece eee 2 2
120. wn arrow in 46 GroupWise 7 WebAccess Client User Guide A blank Mail Message window displays by default or you can click New gt Mail on the toolbar Mail Message A Send jj Save 3 Cancel e Address Book y Spell Check Item Type v From Sophie Jones To Subject 2 Inthe 7o field type a username then press Enter Repeat for additional users If necessary type usernames in the CC and BC fields Or To select usernames from a list click Address Book on the toolbar search for each user s name double click or select each user then click OK 3 Type a subject 4 Type a message You can specify many options such as making this message a high priority requesting a reply from recipients and more by clicking the Send Options tab Mail Message Ais Send j Save 3 Cancel G Address Book I Spell Check 4 Item Type v s Send Options Priority QHigh Standard Low Reply Requested None When Convenient Within go Days Return Notification When opened None vj When deleted None v 5 Include any attachments by clicking the Attachments tab 6 Optional Add a signature by clicking the Signature tab 7 Click Send on the toolbar Working with Items in Your Mailbox 47 3 2 2 Sending Phone Messages A phone message is a note you can send to notify other GroupWise users of calls they receiv

GroupWise 7 Client User Manual

Contents

Download Pdf Manuals

Related Search

Related Contents