Blackboard, Email, Webexpress Guide
Contents
1. TROYuniversity A Student s Guide to TROY Welcome to Troy University We are honored that you have chosen our University and faculty to meet your academic needs Please use this document as an introduction to the many resources offered by Troy University In order to access most sites students will be required to authenticate using a specific TROY username The following sections provide instructions with actual screen shots to assist you in gaining admittance to Trojan Email Trojan Web Express Blackboard and many other amazing resources Take me to Find User ID Active Army Reservist Registration Online Student Registration Trojan Web Express Student Menu Trojan Email Textbooks Blackboard How do get a student ID card Trojan Card Additional Information Find User ID Visit the Trojan Web Express website https trojanweb troy edu WebAdvisor WebAdvisor CURRENT STUDENTS Log In Main Menu Contact Us Wha s my User ID sues In order to retrieve your User ID you must fill in your last name and one of the two additional identifying Required Last Name SSN OR Colleague ID SUBMIT 1 Click the appropriate link on the Main menu page For example students should select Students and faculty should select Faculty 2 Click the Link labeled What s my User ID 3 Enter your Last Name in the Last Name field and either your Social Security number or you Student ID number and click su2. Account information Click Account Information Verified Click OK Select a term Click Class Search Click Search Enter Troy in the College field Enter Subject Code ACT CJ MGT etc or click on Search Subject Enter Class type Click Search Then click on the check mark TROY 1101 All undergraduate students are strongly urged to register for TROY 1101 University Orientation during their first term of enrollment This course is required for all students pursuing a bachelor degree with Troy University and will introduce you to Troy University and to the Blackboard online learning system If you have completed an orientation course at another university this course may transfer in Please check with your academic advisor to see if you need TROY 1101 or if you have questions about any other transfer credit All drops withdrawals must be done via the GoArmyEd portal Please check the portal for deadlines for financial penalties for drops after the first day of classes For further assistance with the GoArmyEd portal please submit a helpdesk ticket by clicking httos www goarmyed com public oublic_resources help desk aspx Trojan Web Express Trojan Web Express is the online student account information system for Troy University This system houses student account information course schedules grades financial aid award status and many other convenient information services Students and faculty can acc
3. Help e Navigating Blackboard PDF e Blackboard User Manual web based e Student Support Page e Password Reset Page e Navigating Blackboard video 4 54 e How to use the Assignments feature video 1 14 e How to use the Discussion Board video 1 31 e Online Testing Tips e How to take a quiz e BACKPACK Download and organize Blackboard courses without logging in For more assistance contact blackboardsupport troy edu How do I get a student ID card Trojan Card Instructions Email your digital photo jpg or omp file to ucid troy edu Include the following information e Your first and last name e Indicate your status Student e Your Student ID number which can be e Your home location found in Trojan Web Express e Your current mailing address e A copy of a photo id card driver s Otherwise your card will need to be license military id etc picked up at your home site Once your ID has been created you will receive an email however please allow 7 business days for mailing purposes and check with your campus to pick up your ID Photo Tips e Take your picture against a solid colored background e Your photo should be of your head and shoulders only e Take the picture with the camera turned vertically This will eliminate extra space in the frame e Remember unsuitable photos will be rejected for resubmission Frequently Asked Questions Q Can my ID be mailed to my home address A Yes your T
4. your award information by term and by year C My Documents This allows you check on the status of your admissions documents Documents will be listed as one of the following 1 Received We have received your official document 2 Waived This document is not needed for admission 3 Unofficial We received an unofficial copy of your document An official copy will be needed to clear admissions If these terms are not present beside your document we will need the document listed D Search for Sections and Register for Sections The search for section link allows you to view each term semester course listing Once you and your counselor determine what courses to take you can register using the register for section link E Program Evaluation This allows you to view your program evaluation to determine the courses needed to complete your academic program You will also be able to verify your transfer credit F Grades This allows you to view your grades for each term semester G Transcripts This allows you to view and print your unofficial transcript H My Class Schedule This allows you to review your class schedule for the term semester You will need to verify your class schedule after you register each term Trojan Email A student s university email address is the official point of communication for all university business conducted with the student Troy University ePolicy Section 426 All
5. Troy University students are required to have and check a Troy University email account This account should be used for all official Troy University electronic correspondence Once you have registered for classes your email account will be created within 48 hours Your email address is the same as your Trojan Web Express ID If you do not know your Trojan Web Express ID follow this link Find Your Email Address Your initial password will be your birth date Example January 3 1990 would be 01031990 If you continue to have difficulty send an email to emailhelo troy edu or contact the Helpdesk at 1 334 670 5660 Students have a mailbox size limit of 500 MB All users are able to send and receive emails up to 10 MB Listed below are examples of the types of communication from the university that a student may receive via one s email account tuition payment reminders notification of special events course instructions and assignments temporary Trojan Web Express password Trojan Email Help e General Information e Configuring your Email client e Password reset request e Help request form e Training offered by the IT Department e Trojan Email video 1 35 e Student IT FAQ For more assistance contact emailhelp troy edu Textbooks Students taking classes online or at a site can order textbooks by following the directions in the link below This link also gives the procedure for book vouchers http www troy edu etroy
6. bmit 4 You can follow this link to visit Trojan Web Express https trojanweb troy edu WebAdvisor WebAdvisor 5 Once you have this information you may then access your email and Trojan Web Express accounts If there is no username listed that s okay it usually takes about a week for this process Active Army Reservist Registration GoArmyEd Portal GoArmyEd is the virtual gateway for soldiers serving in the Reserves or on active duty to request Tuition Assistance TA online anytime for classroom and online courses GoArmyEd is a dynamic online portal that automates many of the paper based processes soldiers historically conducted with their Army Education Counselor GoArmyEd is used by e Soldiers to pursue their postsecondary educational goals e Army Education Counselors to provide educational guidance e Schools to deliver degree and course offerings and to report soldier progress The GoArmyEd Portal can be accessed by clicking htip www goarmyed com In order to receive proper credit tuition assistance and other benefits ALL soldiers must register via the GoArmyEd Portal How To Register via the GoArmyEd Portal Please remember if you do not submit your registration via the GoArmyEd portal TA will not pay for the course Login to the GoArmyEd portal GoArmyEd com Go to My Virtual Education Center Click on Enroll or Drop Withdraw from a Course Click on Request TA amp Enroll in a course Update your
7. e of my choices is not available ALL Allow me to adjust all z Meeting Information eTROY 05 28 2012 07 29 2012 Internet Days to be online Announced Times to be Announced Room to be Announced eTROY 03 19 2012 05 20 2012 Internet Days to be online Announced Times to be Announced Room to be Announced Tampa 03 18 2012 05 20 2012 In Classroom Lecture Friday 05 30PM 10 30PM Tampa Bay Location Room TBD more eTROY 01 08 2012 03 11 2012 Internet Days to be online Announced Times to be Announced Room to be Announced eTROY 10 17 2011 12 18 2011 Internet Days to be online Announced Times to be Announced Room to be Announced Ft Walton Beach Eglin AFB Ecampus Location Meeting Information Faculty Credits SUBMIT Available Faculty apacity Credits CEUs Strachan 13 40 lt r s T Collins 4 40 3 00 R Marowitz 6 25 3 00 H Lowery 25 52 1 00 E Dretsch 2 25 3 00 23 24 3 00 18 24 300 13 25 300 CEUs TROY 1101 All undergraduate students are strongly urged to register for TROY 1101 University Orientation during their first term of enrollment This course is required for all students pursuing a bachelor degree with Troy University and will introduce you to Troy University and to the Blackboard online learning system If you have completed an orientation course at another university this course may transfer in Please check with your academic advisor to see if you need TROY 1101 or if you have questio
8. ess Registration KA Subject Course Number Section Number Term JA OW O Pa l OOo tT J O C id C eae ee O Oo l W O C ll Pe lr a hn e Select the subject prefix from the drop down box in the second column i e ACT MGT CS CURRENT STUDENTS Express Registration Subject Course Number SectionNumber Term ADM Administration AEG American English Grp ASC Anesthesiology ASL American Sign Language AST Astronomy AT Athletic Training AVN Aviation BAN Business Admin BED Business Education BIO Biology BIS Business Info System BS Biology Sociology ULL TTL AU UUUL In the next column enter the course number example 2291 The section code example XTIA is entered in the next column If the section ending in A is full try B etc Please note that online course sections begin with an X and in class courses start with other letters such as F G V or W Now select the upcoming term and click Submit CURRENT STUDENTS Synonym Subject ACT Accounting el E Express Registration Course Number Section Number Term 2291 XTIB La E a La 4 E 12 FA Fall Semester 2012 12775 Summer V 2012 12 SU Summer Semester 201 12 TSU Summer International Term 12 74 Term V 2012 12 73 Term ll 2012 12 SP Spring Semester 2012 12 TSP Spring International Term 11 TSU Summer International Te
9. ess Trojan Web Express to view records at any time from the following Web address https trojanweb troy edu WebAdvisor WebAdvisor The following list is an example of the activities a student may perform online using Trojan Web Express e check status of admission documents e pay education expenses e view grades grade point average and e check status of financial aid transcript Password Reset Your initial password is the last four digits of your Social Security Number If you did not provide your SSN to TROY please call the helpdesk at 1 800 227 4051 To reset a forgotten Trojan Web Express password a student can visit the Trojan Web Express site at the link included on the right and click on Change password Following the instructions indicated on the following pages to have a temporary Trojan Web Express password sent to your Trojan Email account All active army and reservist must register via the GoArmyEd portal Any enrollments using Trojan Web Express could result in you having to pay for the course out of pocket Registering using Trojan Web Express will directly affect the billing and coding status of your account Please register through the GoArmyEd portal only Online Student Registration Trojan Web Express Trojan Web Express is the online student accounting system for Troy University This system houses student account information course schedules grades financial aid award status and many other convenient
10. howtoordertextbooks htm Blackboard The Blackboard Learning System is a comprehensive and flexible e Learning software platform that delivers a complete course management system Many of our professors use Blackboard to teach or supplement courses From within Blackboard students can communicate directly with other students and upload assignments Students will have access to Bb on the first day of class How to Login to Blackboard You must be a registered student to access Blackboard You can access Blackboard using the following URL http Aroy blackboard com You must be registered for a class in which the instructor uses Blackboard Your username for Blackboard is the same as your Web Express and email usernames If you don t know your username simply log into Trojan Web Express and click on the What s my User ID link Your Blackboard password is initially set to the last 4 digits of your Social Security Number International students passwords are initially set to the birth day and month For example an international student with a birth date of June 5 would have an initial password of 0605 Our online classes will use Blackboard for online course access Your class will not be visible in Blackboard until approximately 3 days before classes start If you are unable to access Blackboard by the first day of class please go to http helpdesk troy edu or click on the Live Chat icon at the top of the Blackboard page Blackboard
11. information services Students and faculty can access Trojan Web Express to view records at any time from the following Web address https trojanweb troy edu WebAdvisor WebAdvisor Password Reset Your initial password is the last four digits of your Social Security Number To reset a forgotten Trojan Web Express password a student can visit the Trojan Web Express site at the link included on the right and click on Change password Following the instructions indicated on the following pages to have a temporary Trojan Web Express password sent to your Trojan Email account How to Register Once you have an account and are logged on Web Express click on Register for Sections Registration Search for Sections Register for Sections lt Register and Drop Sections Miltary Affiliations Bookstore Then select Express Registration CURRENT STUDENTS Register for Sections Please choose which type of registration you would like to use Search and register for sections Use this option if you would like to look for sections add them to your preferred list of sections and then register for them Express registration Use this option if you know the exact subject course number and section or synonym of the sections for which you wish to add to your preferred list and then register Example MATH 100 01 or Synonym 42765 You will see 5 columns Ignore the first column titled Synonym CURRENT STUDENTS Skip this column Expr
12. ns about any other transfer credit If registration fails due to lack of prerequisite please complete the online registration form in the forms link on our website Upon approval your academic advisor will manually register you You will receive a confirmation email once you are registered Please verify your registration in Trojan Web Express under Profile then My Class Schedule Trojan Web Express Student Menu Once you log into Trojan Web Express you will need to select student This will take you to the student menu ChangePasseord Logout wainwenu contacts Main Manu __Camiact tis CURRENT STUDENTS WEBADVISOR FOR STUDENTS MENU We The following links may display confidential information User Account What s my User ID What s my password Change Password Address Change Financial Information Make a Payment Account Summary by Term Web AR Statement Financial Aid Financial aid status by year Financial aid status by term Financial aid award letter Communication My Documents Registration Search for Sections Register for Sections Register and Drop Sections Academic Planning Program Evaluation e E Academic Profile Grades Grade Point Average by Term Transcript Program Evaluation Test Summary My class schedul My profile A Make a Payment This allows you to view your bill and make payments on your account B The Financial Aid area This area allows you to view
13. rm 11 TFA Fall International Term 11 FA Fall Semester 2011 11 72 Term II 2011 SUBMIT Trojan Web Express will now take you to the Register and Drop Sections screen This screen gives you information on the course such as the location meeting information instructor how many seats are still available and how many credits the course is worth You will need to select RG Register in the dropdown box under Action and click on Submit to finalize your registration CURRENT STUDENTS Action for ALL Pref Sections or choose below Preferred Sections Action Term Summer V 2012 RG Register RP Register Pass Fail AU Audit RM Remove from List WL Waitlist Term IV 2012 Term IV 2012 Term lll 2012 4 Term ll 2011 R Term ll 2006 Term ll 2006 E Ed 4 Term 2006 Current Registrations Register and Drop Sections z Section Name and Title Location ACT 2291 XTIB 198373 Principles of Accounting ACT 2281 XTID 194439 Principles of Accounting CP 6605 F MKB 197057 Fnd of Mental Hith Counseling TROY 1101 XTIG 190108 University Orientation CJ 8810 XTIA 188108 Principles of Administration MG7 6627 FTVFA 105846 Specislized Study MG7 6631 FTKEA 104280 Organization Dev 8 Change IS 6672 XTILA 100352 Info System amp Bus Strat Drop Term Pass Audit Section Name and Title E You are not currently registered for any sections If on
14. rojan Card can be mailed to your home address Please contact ucid troy edu or 334 670 3616 for more information Q Is there any charge for having my ID made A No there is no charge to have your ID created Q Can use my ID card at the Troy Library like a swipeable ID detector A These ID s are not swipeable You can use them to check out books but instruct the person assisting you that they will have to manually enter your number from the front of your card Q If I am in Troy can I have my ID made at the Troy campus A Yes However you must visit the 3 floor of the Adams Administration Building No IDs will be made by the Troy Campus Box Office If you should have any guestions please call 334 670 3616 NOTE This is not the same card as the TrojanOne Debit Card We are pleased to have you with us We want to wish you the best of luck in your educational endeavors With Trojan Pride TROY Global Campus Student Services 1 800 414 5756 ask troy edu Additional Information Undergraduate Forms Graduate Forms Online Undergraduate Forms Online Graduate Forms All holds must be cleared prior to registration If you should need to inquire about a hold you may call 1 800 414 5756 to speak with a TROY representative Trojan Web Express Help e General Information e Help request form e Training offered by the IT Department e Web Express explainer video video 2 36 e Student IT FAQ For more assistance contac
15. t ithelo troy edu Financial Aid You may apply online for financial aid at http www troy edu financialaid using Troy University s institutional code 001047 You may also contact a Financial Aid representative at 1 800 414 5756 for assistance Veteran Benefits Online students may contact Jason Messick at jmessick troy edu for information on VA benefits If you are an in class student you need to submit your information to your site Students using VA benefits must complete a VA Information sheet every term they wish to use their benefits This form is located at https it troy edu veterans index html Tuition Assistance Submit your TA form at the time of registration via fax to Isaiah Scott at 334 670 3885 Active Duty Military Military Dependants Reservists and Federal Civil Service If you are an undergraduate student on active duty a dependant of an active duty member a reservist or are in federal civil service in the Coast Guard Army Marines or Navy you are eligible to participate in the Servicemembers Opportunity College SOC Program Details can be found in our catalog Please contact your academic advisor if you wish to participate in this program
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