Feedback Reminder User Manual
Contents
1. Feedback Reminder User Manual Step by step Guide The following guide will explain how to setup Feedback Reminder You will also find here a list of frequently asked questions and answers If you need any further assistance visit our Support center at support 3dsellers com Table of contents Subscribe to Feedback Reminder Activate schedule your reminders Change your reminder s message Add remove buyer from blacklist FAQ oe eS S Subscribe to Feedback Reminder Step I W FEEDBACK Subscribe to the application on our site www feedback reminder com 12 Beans You ere about to subscribe to Feedback Reminder The subscnption process includes the following steps Proceed to Control Panel 1 eBay Sign in amp Authorization Page Feedback Memrce only 3 99 month Feecoack Aemode ebay ee compatible r PayPal application ee If you aren t logged in in eBay you will be asked to ebay Welcome to eBay lo QIN Sign in o Sign in vath your eBay account to link your account to Feedback Reminder Email or user ID sellinginuk Password Forgot your userID or forgot your password Step 3 ebay In the next page you will be asked to agree to ours amp soe EPEE AREE Peet ene ete by cat aa eee a a a A aage apee me es ang ee Parat eBay s Terms Once you ve read them checkmark both entree boxes and click I Agree gren g Step 4 Jo FEEDBACK 2 Bo Next proceed to PayPal to setup y2. S AWAITING FEEDBACK TOTAL REMINDERS SENT Dashboerd Settings Message Blacklist Help Settings By default your reminders will be sent 14 days after the purchase You can change that by setting here custom settings for your reminders Buyers in the U S Automatically send feedback reminders 14 daysafteritem Purchased v ka Buyers outside the U S Automatically send the feedback reminders 14 purchased email me a copy when a reminder is sent Apps center Manage appkcations You can also choose to send a 2 follow up reminder and set a time for the follow up reminder Senda 2nd reminder 3 Y Daysafter the Ist reminder Once you ve set up your reminders settings click on Activate to activate your reminders Your reminders will be sent to all the buyers on your awaiting feedback list within the hour To customize your reminders message proceed to the next step Change your reminder s message Step 1 In your control panel you will be able change your reminders message You can also access your control panel by logging in here Step r l _ Dashboard Settings Message Blacklist Help To change your reminder s message visit your Message tab Message Choose here the version for your reminder s message or write your own Step GH Version 1 v In your Message tab you will be able to choose one of our versions for your reminder s message or write your own n ir purchase Custom By default our vers
3. ders sent table shows you the last 10 reminders that were sent to your buyers including the buyer s eBay ID item name purchase date and the send date Before activating your reminders the list will be empty and Total reminders sent counter will show O To activate your reminders and remove the red alert at the top of your control panel visit your Settings tab Step 3 In your Settings tab you will be able to activate amp schedule your reminders By default your reminders will be sent 14 days after a purchase was made But you can schedule your reminders to be sent from 3 to 60 days after the purchase You can also schedule your reminders according to when you ship your item If you ship internationally you can setup a different time for sending reminders to your international buyers You can also choose to email yourself a copy of each reminder Activity Messages 50 Account Applications D O About W Help A Contact support See FAQs FEEDBACK REMINDER her eBay solutions Check out our other eBay solutions Feedback Reminder Please visit your Settings tab to activate your feedback reminders Jashboard Settings Message Blacklist Help 9 0 NA ITEMS AWAITING FEEDBACK TOTAL REMINDERS SENT Last reminders sent BUYER ID ITEM NAME DATE SENT PURCHASE DATE Show More Please visit your Settings tab to activate your feedback reminders oo Message Blacklist Help 9 0 ITEM
4. e x sign near the buyers name y Following buyers will not get feedback reminders FAQ Q What is Feedback Reminder A Feedback Reminder sends automated reminders to your buyers through eBay s messaging system reminding your buyers to leave feedback for their purchase Q Does it work A Yes Feedback Reminder has been proven to show immediate results and to increase sellers positive feedback in up to 50 Q My reminders are sent too early how do change that A You can change when your reminders are sent in your control panel under your Settings tab Q What are my items awaiting feedback A Your items awaiting feedback list is an eBay list that includes all the items that sellers did not leave feedback for It also includes all items that you purchased and haven t left feedback for Q When will my reminders be sent A Your reminders will be sent up to an hour after you ve activated Feedback Reminder You can check that your reminders are sent in your dashboard by checking your Last reminders sent list and Total reminders sent counter Q How do access my control panel A To access your Feedback Reminder contro panel click here and login through eBay Q How do know which reminders were sent A You can view in your dashboard the last 10 reminders that were sent You can also see all the reminders that were sent in your sent folder under your eBay message board at My eBay gt messages
5. gt sent Q I ve changed my eBay user ID what should do A If you ve changed your seller ID please contact us at support 3dsellers com so that we can update your new user ID in our database
6. ion 1 will be sent as your message Step 3 In these fields you can edit the subject amp body of your message Title Thank you for your purchase Hi Thank you very much for purchasing item_name Keep in mind that the field item_name will be replaced was just checking my feedback page and noticed that you never left feedback for this purchase 1 i 1 Since feedback is so important on eBay and helps us all separate the good guys from the not so good guys urge you to leave automatically with the name of the item purchased by the Gaa EE Ma b You can easily leave feedback for your purchase here u ye r s http feedback ebay com ws eBay SAPI dil LeaveFeedbackShow item_name will be replaced with the title of the relevant product Step 4 Once you ve finished editing your message click on Save to save your changes Add remove buyer trom blacklist In your Blacklist tab you will be able add the names of buyers you don t want to send feedback reminders to Step 1 In your control panel visit your Blacklist tab You can also access your control panel by logging in here wep 2 To add a name enter the buyer s eBay user ID in the given Dashboard Settings Message Blacklist Help field and click on Add Blacklist You can list here buyers you don t want to send reminders to Don t send a feedback reminder to the following eBay buyer SEA on To remove a buyer s name from the list click on th
7. our monthly automatic payment You won t be charged for ceed iokiena Feedback Reminder until your 7 day trial ends PEA Click on the buttor below to oroceed to PayPal and set up your monthly payment You vall not be chsrged unul after your 7 day FREE inal ends Step Once you ve setup your monthly automatic payment m in PayPal you will be redirected to your Feedback EEJ Remini Reminder control panel le Check out out othar eBay solutions Feedback Reminder To activate your reminders proceed to the next step Jasnooard Sentings Message Blacklist Help Last reminders sent Buyer ID Item name Date Sent Purchase Date Show More Activate schedule your reminders Step J Once you ve signed up to Feedback Reminder you will be sent to your control panel You can alSo access your control panel by logging in here pa At the first tab of your control panel you will find your dashboard You can check here the number of items you have awaiting feedback the number of reminders that were sent and the last reminders sent The Items awaiting feedback counter is based on eBay s awaiting feedback list It shows you all the buyers you sold to in the past 60 days that still haven t left feedback The Total reminders sent counter shows you all the reminders that were already sent to buyers Once you activate your reminders reminders will be sent to all the buyers on your awaiting feedback list The Last remin
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