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A12E-G2121 Front

1. H 3 20 Power On ProGedu re i rrt coa oi eta Cota Fa aseo VE aye Pedo EE ka Co age RE TER Fe Endo gs 3 20 Power On Status Check 3 21 EGIPTO TII TUMULUM 3 22 3 8 POWER OFF bpocEouptg 3 23 CHAPTER 4 SYSTEM MONITORING 4 1 OVERVIEW ee E E REESE S 4 1 4 2 SGrATuS INDICATINGLEDs 4 3 4 2 1 UCD Keypad Me EE 4 3 422 Drive CAR RE 4 4 4 2 3 Controller Mod le LEDS 2 22 2 a toria tpa rao SE eo taa EA ona Po a Ed a va Rota e oed 4 5 How to Use the Restore Default Button 4 7 4 2 4 TOG Host Port LE RE 4 9 4 2 5 Ethernet Port LEDS ccccccccccccceceasesseceeeceseeaeeeeeeeeeeaeeaseeeeeeeseaueaeeeeeeeseanenes 4 9 4 2 6 Bal LEDS ges EE 4 10 4 2 7 Cooling Module LEDS ctetu ainiin 4 10 4 3 AUDIBLE ALARM RRRRRRRRRRREEEEEEEEEEEMEMEEEEMEEEEMMMMMM 4 11 Alarm Trogers cece eeeeesaeaeceeeeesaaaeaeceeeeeseaaaaeceseeeseeeeaeceeeeeseeeneeeeeeeeeeee 4 12 4 4 Pise c A 4 12 CHAPTER 5 SYSTEM MAINTENANCE 5 1 COVERVIEW 5 1 5 1 1 Maintenance 5 1 5 1 2 General Notes on Component Replacement A 5 1 5 2 REPLACING A CONTROLLER MopuLE nnan annann nn nannan an annn nn anann nnna 5 3 5 2 1 EISEM 5 3 5 2 2 Notes on Controller Maintenance 5 3 5 2 8 Removing the Controller Module 5 3 5 2 4 Replacing the Controller Module em 5 5 5 3 REPLACING OR UPGRADING MEMORY MODULEG ccccceeceeeeeeeeeeeeeeeeeceeeeese
2. 0s00n0nnnnunneesnnrrnnerssrernrrrnnresrrrnrrrrsrernreree 10 Table B 1 10 100BaseT Ethernet Port bmouts 1 Table B 2 Serial Port Pinout Definitions nn 3 Table B 3 SAS Expansion Port Pinout Definitions essneneeeeeeeneeerrnneeeeeeenrrnneeesrrene 4 List of Figures Figure 1 2 S16E Front View 3 Figure 1 3 Hard Drive Numbering sese emm eem eren 4 Figure 1 4 S16E R1240 Rear View 4 Figure 1 5 S16E G1240 Rear View 5 Figure 1 6 Drive Tray Front View 6 Figure 1 7 Comparison between Dual ported SAS and Single port SATA Connectors Lo uo eee edt ne hii uh andl een Mero Av eec hM RE Cem ate edd 7 xi EonStor S16E R1240 G1240 Installation and Hardware Reference Manual Figure 1 8 MUX Kit Working Theory sssseeee emm emen 7 Biel CW lU 8 Figure 1 10 Controller Module Interfaces A 9 Figure 1 11 Modules within Controller Canister eene 10 Figure 1 12 PSU Module m rod feto neo dedero tates 11 Figure 1 13 Cooling Module 12 Figure 2 1 Supported and Unsupported Drive Confgurattons eeen 2 Figure 2 2 Airflow Direction eadein tritt tetti denter er RU IR Rn 4 Figure 2 3 Controller Convection Holes eme 5 Figure 2 4 Installation Procedure Flowchart sssee 7 Figure 2 6 Rack mount Positions amp Cage Nut Positions on a Front Rack Post 11 Figure 2 7 Mounting Holes on a Rear Rack Post 12 Figure 2 8 Inner Glide Orien
3. 4 10 Status indicating LEDs 4 3 Chapter 3 Subsystem Monitoring FAN3 LED FANO LED PANA LED Figure 4 7 Cooling Module LEDs and Cooling Fan Locations The subsystem has a novel approach to stabilizing the temperature within the subsystem When sensors on the backplane detect elevated temperature such as high ambient temperature or the failure of any cooling or PSU module the system will turn the cooling fans to high speed to extract more heat Once the ambient temperature cools down to normal or the failed modules have been replaced the cooling fans will return to low speed Audible Alarm Different environmental and operational parameters like temperature voltage readings etc have been assigned a range of values between which they can fluctuate If either the upper or lower thresholds are exceeded an audible alarm will be triggered The alarm will also be triggered when a component fails If the system administrator is onsite and hears an alarm the manager must read the error message on the terminal or SANWatch screen to determine what has triggered the alarm After determining what has occurred a system administrator must take appropriate actions to rectify the problem The Alarm beep pattern is described in the Troubleshooting Guide included in your product CD Al WARNING If an alarm is triggered it is necessary for you to dete
4. Cache Memory Pre installed 1GB or above DDR II module with ECC registered in one DIMM socket Number of LUN s Up to 32 per host ID for a total of 1024 on all host channels Multiple Target IDs Host Channel Yes Firmware on Flash Memory Yes A 2 2 Architecture Specification CPU 2 RISC based CPUs Host Channel Chip Controllers Intel chipsets Controller Specifications A 3 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual A 4 DIMM Slot For one 240 pin DDR II SDRAM module ASIC Infortrend ASIC667 64 bit chipset Flash ROM 64Mbit 8MB Hardware XOR Yes Real time Clock For event messages with time record and task scheduling A 3 Power Supply Specifications Specification Nominal Power 530W with active PFC DC Output 12 0V 43A Max 5 0V 25A Max Efficiency 80plus Input Frequency 47 to 63Hz AC Input 100VAC 10A or 240VAC 5A with PFC Power Factor Yes Correction Hold up Time At least 20ms at 115 230VAC full load after a loss of AC input Over temperature Protection Auto shutdown when lost cooling or exceeded ambient temperature over voltage protection is also available Cooling Fans No fans specific for PSU heated air is drawn by the cooling fan module fixed in the rear section of PSU Power Supply Specifications Appendix A Specific
5. Sg a Yaa 15 99 E WEEN RECH Weg de ME Ke ed SS Figure 5 9 Opening the Front Flap Step 3 Open the tray bezel by pushing the release button The front bezel will automatically swing open 5 16 Replacing a Hard Drive Chapter 5 Subsystem Maintenance and Upgrading Cia Figure 5 10 Opening the Drive Tray Front Bezel Step 4 Remove the drive tray by pulling it one inch away from the drive bay Wait for at least 30 seconds for the disk drive to spin down if the disk drive is removed for a different purpose e g cloning the members of a logical drive or Copy amp Replace and then gently and carefully withdraw the drive tray from the chassis Step 5 Remove the four 4 retention screws that secure the hard drive from the sides of the drive tray two on each side Hard Drive Drive Tray Figure 5 11 Loosening the Hard Drive Screws Step 6 Place the replacement drive into the drive tray as shown below making sure that the interface connector is facing the open side of the drive tray and the label side facing up KF oy Hard Drive Drive Tray Drive Tray Figure 5 12 Installing a Hard Drive Step 7 Adjust the drive s location until the mounting holes in the drive canister are aligned with those on the hard drive Screws Replacing a Hard Drive 5 17 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual holes used for the installation with or without a MUX
6. Infortrend and the Infortrend logo are registered trademarks of Infortrend Technology Inc EonStor and other names prefixed with IFT are trademarks of Infortrend Technology Inc PowerPC is a trademark of International Business Machines Corporation and Motorola Inc Solaris and Java are trademarks of Sun Microsystems Inc All other names brands products or services are trademarks or registered trademarks of their respective owners EonStor S16E R1240 G1240 Installation and Hardware Reference Manual Warnings and Certifications RESTRICTED ACCESS LOCATION This equipment is intended to be installed in a RESTRICTED ACCESS LOCATION only Access can only be gained by SERVICE PERSONS or by USERS who have been instructed about the reasons for the restrictions applied to the location and about any precautions that shall be taken and Access is by an authorized person through the use of a TOOL or lock and key or other means of security and is controlled by the authority responsible for the location AN ELECTRIC SHOCK WARNING To Prevent Electric Shock 1 Access to this equipment is granted only to trained operators and service personnel who have been instructed of and fully understand the possible hazardous conditions and the consequences of accessing non field serviceable units e g system backplane or power supplies 2 Unplug the system before you move it or when it has become damaged i RELIABLE
7. The controller module comes with one 1 COM ports The serial ports are used for local access to the firmware embedded configuration utility using terminal emulation program LED indicators Six 6 LED indicators illustrate the system s key operating statuses Please see Chapter 4 for more information Ejection Levers Two 2 ejection levers on the sides of the controller ensure that the back end connectors are properly seated in the module slot and properly mated with the backplane SAS Expansion Port The multi lane expansion port connects to expansion enclosures JBOD Management LAN Port A 10 100BaseT Ethernet port connects the system to a network and then to a management computer Available management interfaces include telnet Java based SANWatch manager or the web based Embedded RAIDWatch manager invoked by an http console Restore Default LED and button The push button and LED are used to restore firmware defaults in cases when upgrading firmware upgrading DIMM size or if an administrator forgets system password For more details please refer to Chapter 3 System Components EonStor S16E R1240 G1240 Installation and Hardware Reference Manual 1 2 5 Cache Module The controller default for the cache module is a 1GB DDR II module and the allocable size up to 2GB The memory socket is located on the side of the controller board 1 2 6 CBM Cache Backup Module PN IFT 9373CBBU CBM IFT 9373CCBM incl
8. caution is written as CAUTION both capitalized and bold and is followed by text in italics The italicized text is the cautionary message xvi EonStor S16E R1240 G1240 Installation and Hardware Reference Manual Z Notes These messages inform the reader of essential but non critical information These messages should be read carefully as any directions or instructions contained therein can help you avoid making mistakes Notes are easy to recognize The word note is written as NOTE both capitalized and bold and is followed by text in italics The italicized text is the cautionary message Lists Bulleted Lists Bulleted lists are statements of non sequential facts They can be read in any order Each statement is preceded by a round black dot e Numbered Lists Numbered lists are used to describe sequential steps you should follow in order Software and Firmware Updates Please contact your system vendor or visit Infortrend s FTP site ftp infortrend com tw or VIProom service requires privilege account site for the latest software or firmware updates NOTE that the firmware version installed on your system should provide the complete functionality listed in the specification sheet user s manuals We provide special revisions for various application purposes Therefore DO NOT upgrade your firmware unless you fully understand what a firmware revision will do Problems that occur during the updatin
9. 9 DRIVE TRAY INSTALLATION 5 3 5 opas e eee pao ap ara cuan aao Fea o Rar ku a Co s Fav ada La a Fas Rae aud 2 19 2 10 INSTALLING CBM OPTIONAL FopROGMopEL menm emere 2 21 CHAPTER 3 SYSTEM CONNECTION 3 1 HOST CONNECTION PREREQUISITES cccccccccsceseececececeauesseeecseeseaaeeeeeeeeseaeeaeeeeeeeeeauenss 3 1 3 1 1 Choosing the Host Link Cables emen 3 1 RE 3 2 Speed Auto detectiOh iisen eiA Er EAE REEE ANENE 3 2 SFP Transcehverg 3 2 Host Port Dust Plugs 0 0 eee eeeeee ee eene rece ene enne eene enne n enne ennemi nnne en nnne 3 3 Other CONCEINS EE 3 3 3 1 2 Topology and Configuration Considerations sseeene 3 5 Hostside TOPOIOGICS x ay say 3 5 Associated Host side Parameters ccccccccsseseececeeecesuessecececeseaueaeceesenseaueneeeeseeeeeanenss 3 5 3 2 SAMPLE TOPOLOGIES iris ta pa so tno cia vecsvvcovaceccedaica LEE n say PE PER ree oaa Cre EPA Eee vede RR e QUU 3 7 3 3 arc I Q 3 10 3 4 EXPANSION LINKS ordres chabcass cadeaceichasesel rrt vba ege rid es eee deck Cod Da d 3 11 Nod ajencse cR 3 13 Single controller RAID to 3U single controller JBODS een 3 16 S16E G1240 toi 0008 3 16 3 5 CONNECTING OTHER INTEREACES 3 17 3 6 CONNECTING POWER Coppi 3 18 3 7 POWER ON MMMT V 3 20 eue dur
10. Compared with GbE 10G Ethernet supports larger scale implementations for bandwidth intensive applications in today s multiple core servers and virtualized environments 10G Ethernet also allows easier configurations for business continuity and disaster recovery designs Another advantage of 10G Ethernet connectivity is that the ubiquity of Ethernet reduces equipment and management costs comparing with the highly specialized Fibre Channel components The system delivers extreme performance that results from the combined performance of multiple disk drives the level of data protection and adaptability unseen elsewhere in just a 3U profile Featuring all Infortrend s well acclaimed RAID reliability the S16E system provides a reliable platform for a wide variety of storage operations such as disk farm data mining streaming video medical Product Overview 1 1 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual imaging centralized applications non linear editing for Audio Video industry or strategically placed as a shared storage over SAN The EonStor ASIC667 series models now use common components e g PSU and BBU to minimize logistic efforts The traditional battery backup is replaced by an innovative CBM Cache Backup Module methodology Cached data is distributed to flash SSD with the support of Li Ion BBU in the event of power outage Because of a shorter discharge time BBU life expectancy is extended to 3 y
11. DIMM module on RAID controllers is 1GB A RAID controller module contains a main circuit board a preinstalled 1GB memory battery charger circuitry a daughter board with host port interfaces and a flash SSD The controller module contains no user serviceable components Except when servicing the cache memory or the CBM module within the controller module should never be removed or opened A WARNING Although the RAID controller can be removed the only time you should touch the controller itself is to install the memory modules The RAID controller is built of sensitive components and unnecessary tampering can damage the controller The docking connector at the rear of the controller board connects the controller module to the backplane board Controller Module Interfaces All external interfaces that connect to external devices are located on the controller module s rear facing faceplate The interfaces are listed below 1 8 System Components Chapter 1 Introduction 10G iSCSI host ports Conus holes Ejection lever gh s vs SAS expansion Restore Default button LED Serial port Controller LEDs Fast Ethernet Mgmt port Figure 1 10 Controller Module Interfaces Host ports Two 2 10G Ethernet host ports indicated as CHO and CH1 These ports receive multi mode IEEE 802 3ae 10GBASE SR SFP multi mode transceivers and then to short wavelength optical cables Serial port
12. board are different Figure 5 13 Drive Locations with and without the MUX Board Step 8 Secure the disk drive with four 4 of the supplied 6 32 flat head Screws Step 9 Align the drive tray with a drive bay Gently slide it in until the drive tray reach the end of drive bay This should be done smoothly and gently Figure 5 14 Installing a Drive Tray Step 10 Close the front bezel Make sure the front bezel is closed properly to ensure that the back end connector is properly mated with the corresponding connector on the backplane If the front bezel can not closed properly the connection between the hard drive and the system may come loose and mysterious drive signals may result Step 11 Lock the bezel into place by turning the key lock until the groove on its face is pointing down vertical orientation Step 12 The drive Busy LED will light up after a few seconds meaning the system is attempting access If the replaced drive belonged to a logical drive with fault tolerance e g RAID 5 18 Replacing a Hard Drive Chapter 5 Subsystem Maintenance and Upgrading levels 1 3 5 or 6 a logical drive rebuild process will automatically begin You should then verify the beginning of the rebuild process using management software or terminal console A firmware message Rebuilding LD_ should also pop up on the LCD screen Replacing a Hard Drive 5 19 EonStor S16E R1240 G1240 Installation and Hardware Re
13. box There are 4 M5 x35mm 4 M6 x35mm and 4 10 32 31 75mm screws Right slide bracket 05 M5 x 9mm Truss Head Screws 36 32 x10mm 6 32 L6 M5 Cage Nuts 06 flathead screws 07 flathead screws g Pp PPP a S e PPP eb e Figure 2 5 Rackmount Rail Components 2 10 Rack Cabinet Installation Chapter 2 Hardware Installation Installation Pre requisites e 1 medium size cross head screwdriver e 1 medium size flat head screwdriver e 1 small size 1 8 flat head screwdriver e 2 people are required to rack mount the enclosure Al CAUTION The hard drives and drive trays should only be installed into the system after the system has been mounted into a rack cabinet If the hard drives are installed first the system will be too heavy to handle and the possible impact during installation may damage your drives Rack mounting Steps Step 1 Determine where in the rack the system is going to be installed by referring to the rack post drawing below A CAUTION The mounting positions must be carefully measures so that rails can be mounted parallel to each other Step 2 Use the figures below to measure the relative locations of the cage nuts on the rack posts if they do not have threaded holes Attach two M5 cage nuts 08 on each of the front rack posts On Front Rack Posts Front rack post Unit boundary Unit boundary 05 M5 x 9 0mm Figure 2 6 Rack mount Positio
14. check to see that you have received all the required components If any items appear damaged contact your vendor for a replacement Rack installation The enclosure chassis can be installed into a rack cabinet using separately purchased mounting rails rear attached brackets or Infortrend s IFT 9373CSlider36 rackmount rails Disconnect the power cords if the need should arise for cleaning the chassis Do not use liquid or sprayed detergent for cleaning Use a lightly moistened clothe for cleaning Be sure the correct power range 100 120 or 220 240VAC is supplied by the power source at your installation site It is highly recommended to connect two different power supplies to separate power sources e g one to a power outlet and the other to a UPS system Thermal notice All drive trays even if they do not contain a hard drive must be installed into the enclosure Leaving a drive bay or module slot open will severely affect the airflow efficiency within the enclosure and will consequently lead to system overheating Keep a faulty module in place until you have a replacement unit and you are ready to replace it Rack mounting The system is intended to be rack mounted Following concerns should be heeded when mounting the enclosure into a rack cabinet a An enclosure without disk drives can weigh over 16 kilograms Two 2 people are required to install or relocate the system Drives should be removed from the enclosure befor
15. controller will be eased out of the module bay Gently pull the controller module out of the subsystem with one hand underneath to support the weight of the module 5 4 Replacing a Controller Module Chapter 5 Subsystem Maintenance and Upgrading Ejection levers Figure 5 2 Removing the Controller Module 5 2 4 Replacing the Controller Module If the controller module has failed replace a failed controller with a replacement from your vendor Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Remove the failed controller See Section 5 2 3 Install a DIMM module on the replacement controller if it does not come with a DIMM See Section 5 3 Insert the controller module Align the controller module with the controller module bay making sure that the levers are down Gently slide the controller module in Secure the connection When the controller is reaching the end and you feel the contact resistance use slightly more force to mate the controller with backplane connectors When the controller is almost fully inserted use the ejection levers to secure the controller The levers help ensure that the back end connectors are properly mated Fasten the hand screws Once fully inserted secure the controller module to the chassis by fastening the retention screws through the screw holes on the ejection levers Re attach all the cables that you previously disconnected 7 1 Power up the syste
16. e Host A accesses ID 0 one nexus e Host B accesses ID 1 one nexus e Host C accesses ID 2 one nexus These connections are all queued in the cache and are called four nexus If there is I O in the cache with four different nexus and another host UO comes with a nexus different than the four in the cache for example host A accesses ID 3 the controller returns busy This occurs with the concurrent active nexus if the cache is cleared it accepts four different nexus again Many l O operations can be accessed via the same nexus Maximum Queued UO Count lt Main Menu gt 4 Maximum Queued I O Count 1024 L Host SCSI ID 8 r of Concurrent Host LUN Connection 64 Tags Reserved for each Host LUN Connection 4 1 Device Type Parameters Variable Head Variable Sector Variable hentication with CHAP Disable mes Disable arameters arameters arameters The Maximum Queued I O Count menu option enables you to configure the maximum number of I O operations per host channel that can be accepted from servers The predefined range is from 1 to 1024 I O operations per host channel or you can choose the Auto automatically configured setting The default value is 256 I O operations The maximum number of queued UO operations is 4096 The appropriate Maximum Queued UO Count setting depends on how many I O operations attached servers are performing This can vary according to t
17. e rrr Prot nere A ire E cae per Pee t Eh de sea 1 4 1 1 2 6 Backplane Board recette ck erepti nc peida diaais 1 5 1 2 SYSTEM COMPONENTS sssensninisssenririnrissasrrriri etss rrrrri rten nnrrri nren rnrnnruren rnrn rnu en rnrn nenna 1 6 1 2 1 Drive Trays rerea oe teei anr a e teed Te E EEE EEE 1 6 1 2 2 MSC EE eee otim PE tiene EE Ee 1 6 1 2 3 The RAID Controller Module 1 8 1 2 4 Controller Module Interfaces ccccccccccceaceseeeeeeeeseaeeaececeeeceauenseeeeseeseaueneneess 1 8 1 2 5 le NH TEE 1 10 1 2 6 CBM Cache Backup Module 1 10 LZ Power S pply Units erit EO ellen ieee eee 1 11 1 2 8 Gooling Mod les rite dead ene that e sein ocio e RE dee 1 11 1 3 SYSTEM MONITORING snsnsssssssnnienrissssnsrnrirrssrsrrrirrsssnrririresrnrnriresrnrnriresrnrnrinresrsrnrnt 1 12 WS oC TE EE ee 1 12 1 3 2 LED INGICAtOIS 3 ic naa sees civ E s Erie a venena 1 12 1 3 3 Audible Alarm oen suv tesevbevsdscenlustvovuseisesst es sioe tei duvets pe vd N iaie 1 13 1 4 HOT SWAPPABLE COMPONENTS ssssssinnissssrsrrririssrsrrririsrurnrrnrieresrnrnriresnnrnrieresnn 1 13 1 4 1 Hot swap Capabilities centre rennen 1 13 1 4 2 elen CET 1 13 1 4 3 Normalized AirflOW ocn over ieee evtesvecdccnasedeseusonedevanducsstactboucsvecteasd 1 14 CHAPTER 2 HARDWARE INSTALLATION 2 1 gellen REN 2 1 2 2 INSTALLATION PREREQUISITES sssnsnnnnunssrererirrssrsrrririsrsrrrririesssrrrrrrresn
18. eese enean KR KENE ERKR nar nnn n n aa du nasa aa dun IV TABLE OF ele C SEMRNRERIDEERERUIBQRRRERUIEERREEERRERRMEEEEEEERCM A IX LIST OF REH xI LIST OF leg xI SAFETY PRECAUTIONS e aan ee r a N eE Lentes a a a a dover SE XIV Precautions and Instructions ccccccccceceeseseececececeaueeeececeeeaeeaeeeeceeeseaueaseeeeeesseaaeneeeeeeees xiv ESD Eier EOE EE XV ABOUT THIS MANUAL EE XV REVISION HISTORY e SERRE Ihe rk Ere aw erae d Ere Re Ion imo ers EE eu pee t vov ra v Een XV WHO SHOULD READ THIS MANUALE XV Related Documentation XV GONVENTIONS 23252232 2sceetettcsecscs teeth oe e Mkt ASS e t ei dime E aed Pode XVI SOFTWARE AND FIRMWARE UPDATES s 00sscecececeeeesseeeecceseeaeesececeeeseeaceceesseaueaseeeseesuaneeetess XVII CHAPTER 1 INTRODUCTION 1 1 PRODUCT OVERVIEW a e ce E Ges Det o recepere ete e p e a iE Sg 1 1 1 1 1 IDttOQUCtlOl erc rion neo ta se trarre rera vk ed eoa rea AS reste in PER Rave rs eunt 1 1 Model Variations 5 reete tre rete e Po up EEN reu navy er vao o Va e ane aa ya py ae Pea ENEE ad 1 2 1 1 2 Enclosure Chassis ote to teste emer vees oecvev To Haga GE dtes SES 1 3 1 1 2 1 Chassis Overview esssssssseeenneene eene iradate aoni asiti 1 3 1 1 2 2 Physical Dimensions eret ertet ire ennt 1 3 1 1 2 3 Front Panel Overview 1 3 1 1 2 4 Hard Drive Numbering seessssssssssssseseenenneneerer eren nennen 1 4 1 1 2 5 Rear Panel OVervieW ou oec
19. gt CHO BID1 c S pene CHEADS X Dnzunmunmn stand by IDs H i CH1 BID2 lt 0 nd CHI AIDS A LDO LD 1 Figure 3 3 SAN Connections 3 8 Sample Topologies Chapter 3 System Connection Channels Controller A Controller B Host CHO amp CH1 CHO amp CH1 Configuration Information RAID controller 2 Host server 2 Data path connection Fault tolerant data paths Access can be continued if the event of cabling or RAID controller failure If Clustering is applied a standby node can access all volumes through stand by IDs TPGS is supported with the use of EonPath driver formerly known as ALUA which provides the awareness of preferred paths over stand by links Host channel bandwidth Approx 4000 MB s Above is the sample drawing showing fault tolerant links in a SAN environment Multiple logical drives can be created and each mapped to the corresponding host channel ID LUN combinations Note that Infortrend s EonPath multi pathing software is necessary for controlling and optimizing the access to logical drives via multiple data paths Each logical drive is redundantly mapped to multiple host channel IDs in an A A P P Active Active Passive Passive configuration The Passive IDs will only become functional when a single controller fails in the system The EonPath driver is a must on the application server The driver communicates with system firmware and perfor
20. into the controller bay 7 2 Carefully push the controller until you feel the contact resistance when the board edge connectors are being mated to the backplane Do not use force If unusual contact resistance is felt try it again 7 3 Use the ejection levers to secure it into the chassis when the controller is almost fully inserted 7 4 When the controller is inserted with the levers at its lowest position notches on the levers should properly clinch to the round anchor pins on the interior walls of module bay You Replacing or Upgrading Memory Modules 5 7 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual 5 4 may then pull the lever upward to secure the controller into module bay 7 5 Next secure the controller module into the chassis by fastening the screws through the screw holes on each ejection lever Replacing a Faulty CBM The CBM module can sustain and transfer cached data to a flash SSD in the event of a power outage or in the unlikely event of failing both PSUs A BBU consists of a metal bracket battery cell pack and a PCB board that connects to the charger board BBU supplies power during data transition from cache memory to flash Please read the BBU handling precautions below before handling BBUs Fault Conditions A BBU failure can result from the following 1 ABBU has lest its ability to hold electrical charge This may be the case after the battery cells have been recharged f
21. is heard system administrators should rectify the cause of the alarm as soon as possible 1 4 Hot swappable Components 1 4 1 Hot swap Capabilities The system comes with a number of hot swappable components A hot swap component is one that can be exchanged while the system is still operating These components should only be removed from the chassis when they are being replaced At no other time should these components be removed from the system 1 4 2 Components The following components are hot swappable RAID controller in a redundant controller configuration Power supply units PSUs Hard disk drives 1 4 3 Normalized Airflow Proper cooling is referred to as normalized airflow Normalized airflow ensures the sufficient cooling within the system and is only Hot swappable Components 1 13 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual attained when all components are properly installed Therefore a failed component should only be removed when a replacement is available If a failed component is removed but not replaced airflow will be disrupted and damage to the system can result 1 14 Hot swappable Components Chapter 2 Hardware Installation 2 1 Introduction This chapter provides detailed instructions on how to install the system Installation into a rack or cabinet should occur before the hard drives or drive trays are installed into the system Please confirm that you rece
22. its metal canister Never touch the circuit board or connector pins Step 5 5 1 Install BBU by orienting its protruding edge on one end into the insertion slot and lowering it into the canister The orientation is shown below 5 2 Carefully orient the BBU so that the golden finger connector on the BBU is properly aligned with that on the charger board 5 3 Once the connectors are mated fasten the captive screw on BBU to secure the installation ec Connector to Charge board BBU Module Flash Backup Module S SEEEEEE e gii Figure 2 26 Installing BBU Module Step 6 6 1 Install the flash SSD by orienting and inserting it at an approximately 15 degree angle into the SSD 2 22 Installing CBM Optional for G Model Chapter 2 Hardware Installation socket The SSD socket is located on the charger board 6 2 Make sure the SSD s golden fingers are fully inserted Press the SSD down The retention latches on the SSD socket will hold the SSD in place Step 7 Install the RAID controller back into chassis Insert the controller slowly into the module slot When you feel the contact resistance by your hands use more force and then pull both of the ejection levers upwards to secure the controller into chassis Step 8 Secure the controller by fastening two screws you previously removed to the screw holes on the ejection levers Installing CBM Optional for G Model 2 23 EonStor S16E R1240 G1240 I
23. logic level signals and low voltage power paths It contains no user serviceable components Al WARNING When inserting a removable module DO NOT USE EXCESSIVE FORCE Forcing or slamming a module can damage the pins on the module connectors either on the module itself or on the backplane Gently push the module until it reaches the end of module slot Feel the contact resistance and use slightly more Product Overview 1 5 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual 1 2 1 2 1 1 2 2 pressure to ensure the module connectors are correctly mated If the module comes with ejection levers or retention screws use them to secure the module System Components The S16E is designed with modular components for ease of maintenance Hot swap mechanisms are incorporated to eliminate power surges and signal glitches that might occur while removing or installing these modules Drive Trays E Rotary Bezel Lock Release Button LED Indicators Figure 1 6 Drive Tray Front View PN IFT 9273CDTray The sixteen 16 drive trays accommodate separately purchased standard 1 inch pitch 3 5 inch SAS or SATA II disk drives The drive bays are located in the front section of the chassis Two 2 LEDs on the front bezel indicate the operating statuses of individual disk drives A rotary bezel lock on the front bezel secures the hard drive in place while a release button is used to open the front bezel Al WARN
24. not easily disengage use your finger nails to pick it up Once released the flash card will pop up You can then remove it from the socket Step 3 Insert a replacement flash into the socket by a 30 degree angle When fully inserted press the flash card down until it is snapped by the retention clips Flash Backup Module Figure 5 5 Installing Flash Card 5 5 Replacing a Faulty PSU 5 5 1 Notes on PSU Module Maintenance Redundant load sharing PSU modules The system comes with two fully redundant hot swappable PSU modules PSU canister Each PSU module is housed in a robust steel canister with the power supply converter unit in the front and two serially aligned cooling fans in the rear section When the PSU is removed from the chassis the cooling module is also removed Replacing a Faulty PSU 5 11 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual Immediate replacement When a PSU fails it should ideally be replaced immediately Do not remove the PSU module unless a replacement is readily available Removing a PSU without a replacement will cause severe disruptions to the internal airflow and the system will overheat possibly causing irreparable damage to some of the system components Al WARNING Although the system can operate using a single PSU module it is not advisable to run the EonStor subsystem with a single PSU module for an extended period of time 5 5 2 Replacing the PSU
25. protective features can be damaged Abnormal chemical reactions may occur possibly cause functional defects acid leak and other hazardous results Do not disassemble or modify the BBU If disassembled the BBU could leak acid overheat emit smoke burst and or ignite Do not pierce the BBU with a sharp object strike it with a hammer step on it or throw it These actions could damage or deform it and internal short circuiting can occur possibly cause functional defects acid leak and other hazardous results fa BBU leaks gives off a bad odor generates heat becomes discolored or deformed or in any way appears abnormal during use recharging or storage immediately remove it from the subsystem and stop using it If this is discovered when you first use the BBU return it to Infortrend or your system vendor 5 4 2 Replacing a Faulty BBU To replace a BBU please follow these steps Step 1 Remove controller as previously described Step 2 Remove the faulty BBU from the chassis Loosen the captive screw at the end of BBU module Step 3 Install the replacement module by orienting its protruding edge on one side into the insertion slot and lowering it towards the charger board Replacing a Faulty CBM 5 9 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual ec Connector to Charge board BBU Module Module Figure 5 4 Installing BBU into a Controller Step 4 Carefully align the BB
26. view and edit Logical drives view and edit logical Volumes view and edit Host luns view and edit Drives view and edit channels view and edit Configuration parameters view and edit Peripheral devices sy i View Peripheral Device Sat Set Peripheral Device Entry Adjust LCD Contrast Controller Peripheral Device Configuration STATUS ITEM 3 3V Value 5V Value 12V value Operation Normal Operation Normal Operation Normal Within Safe Range Within Safe Range within Safe Range CPU Temp Sensor Board2 Temp Sensor 40 5 C SANWatch SANWatch is a fully integrated Java based Graphical User Interface GUI that came with the system and can be used to monitor and maintain the subsystem locally or remotely over TCP IP network The management session is made using the 10 100BaseT management port Please refer to the SANWatch User s Manual for further details System Language Action License Help g Enclosure View E e Information F lt Enclosure View ES Tasks Under Process EEN i ES Logical Drive Information B Logical Volume Information f E System Information f D I Statistics XT maintenance Information Summary Ei EX Configuration Device Description 3 Controler cache 256Me ECC DDR Firmware 7 64X 07 Bootrecord 1 15A 5N 7192238 Dx6DBEAE 7 channel Channel 0 Host SCSI Speed 160 MHz 7 chan
27. you use meets the 10GbE performance and reliability specifications Host Connection Prerequisites Chapter 3 System Connection A CAUTION The SFP transceiver from Infortrend contains a laser diode featuring class 1 laser To ensure continued safety do not remove any covers or attempt to gain access to the inside of the product Refer all servicing to qualified personnel CLASS 1 LASER PRODUCT Host Port Dust Plugs Each host port comes with a dust plug Remove these dust plugs only when you are ready to insert an SFP transceiver Other Concerns When selecting the number of hard drives to be included in a logical drive the host channel bandwidth and the mechanical performance of individual disk drives should be considered It is a good practice to calculate performance against the host port bandwidth when designing an application topology As diagrammed below if eight 8 members are included in a logical drive and this logical drive is associated with a host ID LUN mapping the combined performance of this logical drive will approximate the channel bandwidth If for example two 8 drive logical arrays are associated with two IDs residing on a single host channel there may be a trade off with performance If your system comes with dual controllers for a total of 4 host ports it will be a good practice you obtain more disk drives by attaching a JBOD so that you can create 4 8 member logical drives These 4 logic
28. 068 2 MIL STD 810E 883E ISTA ASTM D3332 IPC TM 650 IEC 61000 4 IEC 61000 3 2 IEC61000 3 3 ISO7779 3744 e RoHS Microsfot WHQL WindowsServer 2003 Shock Half sine Operating 5G peak 11ms duration Non operating 15G 11ms duration Vibration Operating 0 5oct min 5 to 500Hz sinewave 0 2G Non operating 0 5oct min 5 to 500Hz sinewave 1 0G A 2 Technical Specifications Appendix A Specifications e Various tests have been conducted according to industry standards Please contact your sales representatives or visit our VlProom website for individual test reports Warning Alarms e Audible alarms e System LEDs e LCD event prompts e Event notification via the SANWatch Manager LAN broadcast Email Fax MSN SMS and SNMP traps e Event prompts in RS 232C terminal console e Event prompts in Telnet console A 2 Controller Specifications A 2 1 Configuration Specification 0 1 0 1 3 5 6 10 30 50 60 and non RAID disk RAID Levels spanning Host O S Compatibility Host O S independent Host Interface 10Gb s Ethernet as iSCSI host channels Host Channels 2 pre configured host channels per controller Drive Interface Supports up to 16 channels of 3Gbps SAS or SATA II Drive Channels All drive channels are pre configured and cannot be changed Cache Mode Write through write back and adaptive write policy
29. 13 Figure 3 7 Fault tolerant Links to SAS disk Drives sseseee 14 Figure 3 8 Single controller RAID to 3U Single controller JBODSs 16 Figure 3 9 Connecting Serial Port and Ethernet Ports A 17 Figure 3 10 Combining Cable Strap and Cable Camp 18 Figure 3 11 Attaching Cable Clamps to Power Code 18 Figure 3 12 Adjust Cable Strap Poston 19 Figure 3 13 Attaching Power Code 19 Figure 3 14 Power Switches E 21 Figure 3 15 The LCD Initial Screen ssssee eee 22 Figure 4 1 LCD Keypad Panel 4 Fig re 4 2 Drive Tray LEDS ice retten eer dep prt Hehe dos eege 5 Figure 4 3 Controller Module LEDS e emen 5 Figure 4 4 10G iSCSI Host Port LEDs em eene 9 Figure 4 5 10 100BaseT Management Port Indicators seeeeeeeeeeeeeeeeeeereeeerresseenea 9 Fig re 4 6 PSU Module LED ort rete een tenant eap eee 10 Figure 4 7 Cooling Module LEDs and Cooling Fan Locations 11 Figure 5 1 Loosening Controller Retention SCrews essssessserrsseerrsssrerrssrerrssrersss 4 Figure 5 2 Removing the Controller Module ssss 5 Figure 5 3 Removing a DIMM Module 7 Figure 5 4 Installing BBU into a Controller see 10 Figure 5 5 Installing Flash Card 11 Figure 5 6 PSU Parts Jdenttcoation 12 Figure 5 7 Removing the PSU Module seem 13 Xii EonStor S16E R1240 G1240 Installation and Hardwar
30. A serial port Y cable is provided in package LAN cables are user supplied The serial port s defaults are Baud rate 38400 Data bit 8 Parity none Stop bit 1 Flow control Hardware Table 3 2 Serial Port Defaults For TCP IP connection and firewall configuration with a management station running SANWatch please refer to SANWatch s online help or User s Manual Connecting Other Interfaces 3 17 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual 3 6 Connecting Power Cords Use the included cable clamps to secure power cord connections Step 1 Remove power cords and cable clamps from the accessory boxes Step 2 Combine cable strap with cable clamp Push barb anchor Cable strap Cable clamp Figure 3 10 Combining Cable Strap and Cable Clamp Step 3 Attach cable clamps to the power cords by opening and enwrapping the plastic ring around the base of power cords Cable clamp fits here Figure 3 11 Attaching Cable Clamps to Power Cords Step 4 Adjust the position of cable straps using the release tab Adjust the position so that when a power plug is connected to system power the barb anchor can be inserted into the anchor hole above the power socket 3 18 Connecting Power Cords Chapter 3 System Connection Release tab Figure 3 12 Adjust Cable Strap Position Step 5 Connect power cords to system power supplies and insert the barb anchor into
31. BM module if CBM has been separately purchased for a single controller G model 2 6 General Procedure Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Chapter 2 Hardware Installation Install RAID controller into chassis See Section 2 7 Rack Cabinet installation Installing the system into a rack or cabinet requires at least two 2 people See Section 2 6 Install hard drives Secure SAS SATA II hard drives within the drive trays Install drive trays After the hard drives have been secured in the drive trays install them into the enclosure See Section 2 9 Cable connection Connect power cords FC host links serial port and Ethernet cables Power up Once the components have been properly installed and all cables are properly connected you can power up the system and configure the RAID array Installation Procedure Flowchart Figure 2 4 shows a flowchart of the installation procedure As you complete each step check off the Done box on the right Please use this flowchart in conjunction with the instructions that follow et flet eflet o e o N E EE Unpack Rack mounting BBU installation G model Controller installation Hard drive installation Hard drive installation Drive tray installation Cabling Power up DONE DONE DONE DONE DONE DONE DONE DONE DONE RAID configuration refer to firmware Operation Ma
32. Carefully insert the cable into an SFP module that is already on the system The cable connector is keyed and will click into place Step 8 Remove the protective caps on the other end and connect this end to an SFP transceiver module on a switch port or a 10GbE host bus adapter HBA port 3 10 Cabling 3 4 Chapter 3 System Connection Expansion Links Expansion Links The SAS expansion port connects to expansion enclosures i e Infortrend s S16S J1000 R S For a dual controller system each expansion port connects a RAID controller to a corresponding JBOD controller making fault tolerant links to different SAS domains There are two principles with the combinations of RAID and JBOD 1 2 Dual controller RAID connects to dual controller JBODs Single controller RAID connects to single controller JBODs You should have one or two SFF 8088 to SFF 8470 cables for JBOD connections An example is IFT 9270CmSASCab5 0030 170cm external multi lane cable These two connector types are both made for 4x multi lane SAS connections only that their form factors and latching mechanisms are different RAID Model 3U JBOD Configuration S16E R1240 S16E G1240 16S J1000 R Dual controller fault tolerant paths 16S J1000 S Single controller single straight through path Expansion Links Table 3 1 EonStor S16E RAID and JBOD Matching Table 3 11 EonStor S16E R1240 G1240 Installation and Ha
33. Connection Power Off Procedure 3 25 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual 3 26 Power Off Procedure 4 1 Chapter 4 System Monitoring Overview The S16E system is equipped with a variety of self monitoring features that help keep system managers aware of system operation statuses The monitoring features include Firmware The RAID controller in the system is managed by a pre installed firmware which is accessed using a PC hyper terminal via the COM1 serial port Device statuses can be obtained from the menu driven configuration utility Firmware features are fully described in the Operation Manual that came with your system Cache Status Clean lt Main Menu gt Quick installation view and edit Logical drives view and edit logical Volumes view and edit Host luns view and edit Drives view and edit channels view and edit Configuration parameters sy Waa View Peripheral Device Status vi Set Peripheral Device Entrv Adjust LCD Contrast Controller Periphera ITEM STATUS LOCATION I2C Peripheral Device Operational mt Ctrl L Refresh Screen Power Suppl Cooling Fan Temperature Sensor voltage Sensor Drive Failure Output Definition Device Set Descriptor Overview EonStor S16E R1240 G1240 Installation and Hardware Reference Manual Sat Nov 24 14 30 56 2007 Cache Status Clea lt Main Menu gt Quick installation
34. Definitions B 6 Power IEC type receptacles Unless specified otherwise cable type will be determined by the shipped to area B 4 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual This page is intentionally left blank B 5
35. EARTHING Particular attention should be given to prepare reliable earthing with the power supply connections other than direct connections to the branch circuit e g use of power strips The AC power cords provide the main earth connection Check proper grounding before powering on the enclosure AN OVERLOADING PROTECTION 1 The enclosure should be installed according to specifications on a chassis label Provide a suitable power source with electrical overload protection 2 Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating AN BATTERY USE WARNING Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to local ordinance EonStor S16E R1240 G1240 Installation and Hardware Reference Manual A THERMAL PRECAUTIONS 1 If installed in a closed or multi unit rack assembly the operating ambient temperature of the rack environment may be greater than room ambient Appropriate measures such as increasing airflow should be available to maintain the temperature below 35 C 2 The openings on the enclosure are for air convection DO NOT COVER THE OPENINGS 3 To comply with safety emission and thermal requirements all module bays should be populated with plug in modules The system should not be operated with the absence of any covers A HANDLING PRECAUTIONS 1 The
36. ED for debug purposes Convection holes Figure 2 3 Controller Convection Holes Handle the system modules by the retention screws ejection levers or the modules metal frames faceplates only Avoid touching PCB boards and connector pins None of the covers or replaceable modules should be removed in order to maintain compliance with safety emission or thermal requirements If the system is going to be left unused for a long time disconnect the system from mains to avoid damages by transient over voltage Never pour any liquid into ventilation openings this could cause fire or electrical shock Never open the system top cover For safety reasons only qualified service personnel could access the interior of the chassis Always secure every enclosure module by its retaining screws or make sure it is held in place by its latches or hand screws Always make sure the system has a safe electrical earth connection via power cords to the power source sockets at the installation site Be sure that the rack cabinet into which the system chassis is to be installed provides sufficient ventilation channels and airflow circulation around the chassis Provide a soft clean surface to place your enclosure on before working on it Servicing the enclosure on a rough surface may damage the finish of the chassis If it is necessary to transport the system repackage all disk drives separately Safety Preca
37. ING Be careful not to warp twist or contort the drive tray in any way e g by dropping it or resting heavy objects on it If the drive bay superstructure is deformed or altered the drive trays may not fit into the drive bays MUX Kit Unlike the dual ported SAS drives using the single port SATA II disk drives in a redundant controller system S16E R1240 requires a MUX board 1 6 System Components Chapter 1 Introduction connector SAS sec links m Power SATA physical links qa Tus J Ge Figure 1 7 Comparison between Dual ported SAS and Single port SATA Connectors The MUX board provides port selector circuits for access from partner RAID controllers to each individual disk drive See the drawing below for how it works MUX port selector euejdyoeg SATA from controller B Figure 1 8 MUX Kit Working Theory If SAS drives are preferred these MUX boards will be unnecessary and must be manually removed from the drive trays by loosening retention screws from it System Components EonStor S16E R1240 G1240 Installation and Hardware Reference Manual Drive Tray Figure 1 9 MUX Kit 1 2 3 The RAID Controller Module PN IFT 83SE12RF16 x 2 without cache memory S16E R1240 IFT 83SE12RF16MA with 1GB cache IFT 83SE12GF16 x 1 without cache memory S16E G1240 IFT 83SE12GF16MA x 1 with 1GB cache 1 2 4 The default size for the DDR II
38. Module To replace a PSU please follow these steps Step 1 Power off the PSU The power switch is located on each PSU s rear facing panel See Figure 5 6 Step 2 Disconnect the power cord that connects the PSU to the main power source Step 3 Loosen the retention screw that secures the extraction handle to the chassis using a Phillips screwdriver See below drawing for its location PSU Fan module LED indicator Power switch Power socket l Cooling fan LED indicators Extraction handle Cooling fan securing latch Retention screw Figure 5 6 PSU Parts Identification Step 4 Remove the PSU module by pulling the extraction handle upwards The extraction handle should gracefully disconnect the PSU from the backplane connectors Once dislodged gently pull the PSU module out of the system If the system is 5 12 Replacing a Faulty PSU Chapter 5 Subsystem Maintenance and Upgrading mounted in a rackmount rack use another hand to support its weight while removing the module See Figure 5 7 Figure 5 7 Removing the PSU Module A WARNING 1 When a PSU is removed form the chassis the cooling module is also removed from the chassis 2 It is recommended that the replacement procedure is completed in less than five 5 minutes to prevent the subsystem from overheating Step 5 Install the replacement module Make sure the extraction handle is held at its up most position so that th
39. RoHS Regulations SJ T 11364 2006 3e m9cu BUS MES SB m ABAEMAURR t amp Pb mei Ca AMreR Cr6 SBA PBB 8 3 XBIPBDE PCBA x o o o o o mane x o o o o o Om BS miEBERBSIS RMA PHSB ESI T 11363 20068 8 POBRE SR DA XURmIEBSSEYA S frik BEUEPUE 19 MUR IP HS IE ER IESJ T 11363 200638 E BOR BE SES AA FPCBARB 3 1 EMF SHAFT BARE AEPSAR 2 ap B E BT RAS A 3 48 fF REE FO G5mmzZ ze 3RzD B FREE RS Ai 4 LCDIB TA Pr e FH B CS RIS A Rr FAAS BB AMRPHRAL BATRAALSAD FROG BRRFRALABRA BRERTRRLADIMSAT EASA ITE BSMI Class A CNS 13438 for Taiwan OI TAREE D33225 iE XREB HETEPED ERA Ee EHRM pE H TRE EDS DX as SED AL ANE EAS Se REI Et BATH o U This device is in conformity with UL standards for safety JL pc Mucrpvkuus no 6esonacHocTM Mogerib M004 iSCSI to SAS SATA 3U 16Bay RAID Subsystem Models ESS16ER1240xxxxxx ESS16E G1240xxxx where x can be 0 9 A Z blank or dash x for marketing purpose and no impact safety related critical components and constructions 1 Tlepen ucnonb3soBaHvem o6o0pynoBaHMsi BHUMaTeNnbHO ripouruTe MHCTDyKLiMIO 2 Coxpausi re unHcTpykuo ans ganbHe wero ucnonb30BaHuA B pa6ore 3 He nonycka re nonagaHua Bnarn Ha u3nenue 4 YcrauagBnuBa re o6opynoBaHue Ha yCTO MMByto NOBEPXHOCTb l laneuue moxer HaHecTn yujep6 o6opynoBaHuro 5 Co6nnoga re knumatuyeckne rpe6oBaHus NCNONb3OBAHNE o6opy
40. S ports on the same SAS Domain The SAS Domains can be identified by the expanders locations i e upper controller slot Controller A Slot A or the lower controller slot Controller B Slot B On the RAID system each RAID controller can be considered as managing a separate SAS Domain With the help of the port selector mechanism on the MUX boards the idea of SAS Domain applies even when SATA drives are used in a dual controller JBOD 3 15 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual Single controller RAID to 3U single controller JBODs S16E G1240 to S16S J1000 S RAID System i nee emm so De HE O TER Een he so feu Te JBOD Ere OL TO brem Figure 3 8 Single controller RAID to 3U Single controller JBODs N NOTE Because of the different port connectors on RAID and JBODs an SFF 8088 to SFF 8470 cable will be necessary when connecting to JBODs You can find information about all accessories on Infortrend s website 3 16 Expansion Links Chapter 3 System Connection 3 5 Connecting Other Interfaces Management console DB9 males to 1 female serial Y cable SANWatch Embedded RAIDWatch telnet console Figure 3 9 Connecting Serial Port and Ethernet Ports CAT5e LAN cable Single controller S16E G1240 Serial cable and LAN cable are user supplied Dual controller S16E R1240
41. U connector with that on the charger board Press the BBU down to mate the connectors Step 5 Secure the BBU by fastening its captive screw Step 6 Re install the controller Step 7 Reset the system Find appropriate time to reset the system for the system firmware to recognize the replacement module After a reset the BBU LED will start flashing to indicate that the BBU is being charged When the BBU is fully charged the LED will be off e NOTE 1 A replacement BBU takes approximately twelve 12 hours to charge to its full capacity Reset the system whenever a BBU is replaced or added in order for the replacement module to take effect 2 The life expectancy of a BBU is 3 years Follow the procedures above to replace a used BBU in order to maintain the fault tolerance feature 3 The chance of BBU charger failure is comparatively low If the cause of a failure cannot be determined even after a BBU module is replaced contact your system vendor for a replacement controller and return the controller through Infortrend s standard RMA procedure 5 10 Replacing a Faulty CBM Chapter 5 Subsystem Maintenance and Upgrading 5 4 3 Replacing a Faulty Flash To replace a flash module please follow these steps Step 1 Remove controller as previously described Step 2 Remove the faulty flash from the charger board using the index fingers from both hands to pull the retention clips away from the flash card If the flash card does
42. Ulnfortrend EonStor S16E R1240 S16E G1240 10G iSCSI to SAS I SATA II RAID System Installation and Hardware Reference Manual Version 1 2 Dec 2010 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual Contact Information Asia Pacific International Headquarters Infortrend Technology Inc 8F No 102 Chung Shan Rd Sec 3 Chung Ho City Taipei Hsien Taiwan 23544 Tel 886 2 2226 0126 Fax 886 2 2226 0020 sales ap infortrend com support ap infortrend com http esupport infortrend com tw http www infortrend com tw China Infortrend Technology Limited Room 1210 West Wing Tower One Junefield Plaza No 6 Xuanwumen Street Xuanwu District Beijing China Post code 100052 Tel 86 10 6310 6168 Fax 86 10 6310 6188 sales cn infortrend com support cn infortrend com http esupport infortrend com tw http www infortrend com cn Japan Infortrend Japan Inc 6F Okayasu Bldg 1 7 14 Shibaura Minato ku Tokyo 105 0023 Japan Tel 81 3 5730 6551 Fax 81 3 5730 6552 sales jp infortrend com support jp infortrend com http esupport infortrend com tw http www infortrend co jp Americas Infortrend Corporation 2200 Zanker Road Unit D San Jose CA 95131 USA Tel 1 408 988 5088 Fax 1 408 988 6288 sales us infortrend com http esupport infortrend com http www infortrend com Europe EMEA Infortrend Europe Limited 1 Cherrywood Sta
43. al drives leverage the bandwidth of all 4 host ports Host Connection Prerequisites 3 3 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual Single 15k HDD Mechanical speed 8 member Logical Drive 100x8 800MB s i parity calculation efforts 720 740MB s 720MB s 0 Single host bus bandwidth 10 3125Gb s Figure 3 1 Drive Mechanical Speed Combined into Logical Drive Speed There are other considerations For example a spare drive carries no data stripes and will not contribute to disk level performance Refer to the documentation for your hard drives for performance data When cabling follow all the Ethernet network specifications Pay attention to signal quality and avoid electronic noise from adjacent interfaces e g do not lay power cords on data cables The disk drives in the same logical array should have the same capacity but it is preferred that all the drives within a chassis have the same capacity Disk drives in the same logical drive should have the same capacity but it is preferred that all the disk drives within a chassis have the same capacity Tiered storage configuration is supported e g 150GB SAS drives in your RAID enclosure and 750GB SATA drives in JBODs However you should not include both SAS and SATA drives in a logical drive A spare drive should have a minimum capacity that is equivalent to the large
44. and optical cables are included in the accessory list and LC type short wavelength optical fiber cables to connect the host ports See Chapter 3 for cabling topologies 2 A serial cable for connecting a terminal station for the single controller G1240 3 One 1 or two 2 Ethernet cables to the 10 100BasetT management port 5 Mixing SAS and SATA drives in the same enclosure is allowed However please DO NOT mix SAS and SATA II drives in the same drive column 6 DO NOT place a column of SATA II disk drives between two columns of SAS disk drives With a higher rotation speed SAS disk drives on the flanks of SATA II disk drives will eventually cause a stability issue Supported Configuration TII ELT EET ELT BS SAS disk drives Em SATA disk drives SAS and SATA in the same column SATA in between SAS columns Figure 2 1 Supported and Unsupported Drive Configurations 2 2 Installation Prerequisites 7 Chapter 2 Hardware Installation Hard drives Up to sixteen 16 SAS or SATA II hard drives must be purchased separately and hard drives should be available prior to installing the enclosure See Section 2 7 2 3 Safety Precautions 2 3 1 Precautions and Instructions 1 Static free installation environment The enclosure must be installed in a static free environment to minimize the possibility of electrostatic discharge ESD damage Component check Before installing the enclosure
45. ate Why restoring defaults 1 Some of the latest firmware updates may be incompatible with the firmware currently running on your system These updates may require restoring firmware defaults before firmware upgrade can actually take place Before using the button it is highly advised to practice the following Stop host I Os Save NVRAM you can save NVRAM contents either on a terminal console Embedded RAIDWatch or using the SANWatch software Make alist of host ID LUN mapping information for future references You may also jot down the configuration parameters such as the performance preferences specific stripe sizes etc 2 Firmware has an embedded 1GB threshold for internal settings such as the supported no of logical drives When you upgrade controller DIMM module say from 512MB to 2GB you need to restore firmware defaults after you upgrade your DIMM module size to 2GB 3 Another condition that requires restoring defaults is when a system administrator forgets the password controlling the access to a RAID system Before pushing this button also practice the steps listed above You can access configuration screen and manually record array information even without a password Status indicating LEDs 4 7 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual Listed below are the necessary procedures that should be completed before using this button 1 Before pressing this button to r
46. ations A 4 RAID Management Specification e Text based firmware embedded utility over RS 232C through a DB 9 male to DB 9 female serial cable e LCD keypad panel Configuration e The SANWatch Manager program using the management port 10 100BaseT or in band connection e Text based firmware embedded utility via telnet Performance Monitoring Remote Control and NE Yes Monitoring Yes via SANWatch sub modules the Notification Event Broadcast Alert Manager utility or the firmware embedded browser based Embedded RAIDWatch Hardware Connection over Ethernet or RS 232C Configuration data stored on disks for logical drive assemblies to exist after controller replacement basic Configuration on Disk settings e g channel mode settings are stored on NVRAM Applies to uses such as Drive Roaming Via audible alarm LCD keypad panel SANWatch Failure Indicator Manager session event messages or terminal emulation A 5 Fault Tolerance Management Specification Drive S M A R T support Yes with user configurable detect only clone and replace and perpetual clone options The S M A R T feature depends on HDD implementation CBM Cache Backup Module Yes Sensors and Module Presence detection through an lC serial bus Yes reported to firmware Automatic Drive Failure Detection vee Automatic Rebuild on Spare Yes Drives Reg
47. cates that the detected temperature reading is within the safe range CBM Status Green Amber Green steady on indicates the CBM module is ready Both a BBU and flash modules are present Fast blinking indicates BBU is charging Amber steady on indicates CBM failure meaning either BBU or flash has failed When lit it also indicates either BBU or a flash is missing in a redundant controller system Blinking means a BBU is being charged OFF means BBU is not installed in a single controller G model Hst Bsy Green Rapidly Blinking to indicate traffic on the host bus Drv Bsy Green Rapidly Blinking to indicate traffic on the drive channels Restore Green Lit Green to indicate the RAID configuration default has been successfully restored The LED state will be 4 6 Status indicating LEDs Chapter 3 Subsystem Monitoring Default invalidated after a few seconds See below for how to use the push button Table 4 3 Controller LED Definitions How to Use the Restore Default Button A CAUTION The Restore NVRAM Default push button should be considered as a last resort function Although restoring firmware defaults will not destroy the existing logical drives however detailed configurations such as various parameters and host LUN mappings will be erased There is a non latch type push button accessed through an opening on the controller facepl
48. cesses to the subsystem and make sure all cached writes have been Replacing a Controller Module 5 3 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual Step 3 Step 4 Step 5 Quick installation view and edit Logical drives view and edit logical Volumes view and edit Host luns view and edit Drives view and edit channels view and edit Configuration parameters view and edit a devices distributed to disk drives using firmware s Shutdown Controller function This function is accessed from Main Menu System Functions lt Main Menu gt Mute beeper change Password Reset controller hutdown controller Controller maintenance S Move Cursor Enter Select Esc Exit Ctri L Refresh Screen Power off the system For single controller system only Power off the system in the way described in Chapter 4 Be sure to flush all cached data before powering off the subsystem If it is not possible to do this turn off both PSU modules and disconnect the power cords Disconnect all cables that are connected to the controller module you wish to replace Loosen the retention screws from controller Use a medium size Phillips screwdriver to remove the screws underneath each of the ejection levers Keep the screws for future use Figure 5 1 Loosening Controller Retention Screws Step 6 Remove the controller module by pressing down the two ejection levers The
49. d or with RAID system maintenance in general it is strongly advised that you refer system maintenance to a suitably qualified engineer When replacing any hot swappable component caution should be taken to ensure that the components are handled in an appropriate manner Rough or improper handling of components can lead to irreparable damage If removing a RAID controller from a single controller system ensure that your applications have been properly closed users notified of the down time all cached writes conducted etc All precautionary measures without exception are adhered to A WARNING When inserting a removable module take heed that DO NOT USE EXCESSIVE FORCE Forcing or slamming a module can damage the connector pins either on the module itself or on the backplane Gently push the module until it reaches the end of module slot Feel the contact resistance and use slightly more force to ensure the module connectors are correctly mated If the module comes with ejection levers or retention Screws use them to secure the module 5 2 Overview Chapter 5 Subsystem Maintenance and Upgrading 5 2 Replacing a Controller Module 5 2 1 Overview Two replaceable components are contained in a controller module DIMM Module The DIMM module can be replaced when a DIMM module fails or if a larger capacity DIMM is required CBM As part of the CBM module a BBU within is usually replaced every 3 years If a BBU has
50. dule Controller A PSU cooling combo Controller B module PSU cooling combo module Figure 1 4 S16E R1240 Rear View Product Overview Chapter 1 Introduction Host module Controller A PSU cooling combo PSU cooling combo module module Figure 1 5 S16E G1240 Rear View The enclosure rear section accommodates the following components e RAID controller module s The RAID controller module manages all functionalities provided with the system and all interface connectors are provided on the controller faceplates See Section 1 2 3 e CBM module CBM modules come as standard equipment for the redundant controller R1240 model and as an optional module for the single controller G1240 The BBU sustains unfinished writes cached in memory and cached data will be distributed to a flash module during a power outage in order to prevent data loss See Section 1 2 6 e PSU modules The hot swappable PSUs receive 110 or 240V single phase power and deliver 5V 12V and 3 3V power to the system A power switch is located on each PSU to turn the system on and off See Section 1 2 7 e Cooling modules The redundant cooling modules ventilate the system to maintain a cooling airflow across the system See Section 1 2 8 1 1 2 6 Backplane Board An internal backplane board separates the front and rear sections of the enclosure The backplane consists of traces for
51. dules from reliable vendors with reliable chips DIMM Module Installation Step 1 Use of an ESD grounding strap is highly recommended Step 2 Remove the controller module See previous section for details Step 3 Remove the BBU module if installed Carefully place the module for it contains Li ion batteries Do not drop it to the floor or place it near any heat source 5 6 Replacing or Upgrading Memory Modules Chapter 5 Subsystem Maintenance and Upgrading Step 4 Wait for one minute for the remaining electricity on main board to disperse Remove the faulty module from the DIMM socket To do this push the white module clips on either side of the DIMM socket down The DIMM will be ejected from the DIMM socket DIMM socket Figure 5 3 Removing a DIMM Module Step 5 Insert the replacement module into the DIMM socket Make sure the white clips of the DIMM socket are in the open positions Align the DIMM module with the DIMM socket by checking its keyed position Once aligned gently and firmly push the DIMM module into the socket The white clips on the sides of the socket will close automatically and secure the DIMM module into the socket Step 6 Reinstall the BBU module Step 7 Reinstall the controller module After the DIMM module has been properly installed install the RAID controller 7 1 To do this align the controller module with the controller module bay Then gently push the controller module
52. e Reference Manual Figure 5 8 Securing PSU Using the Extraction Handlen 13 Figure 5 9 Removing a Cooling Module seem 15 Figure 5 10 Disengaging Fan Connector sese 15 Figure 5 11 Removing a Cooling Module eee 16 Figure 5 12 Opening the Front Flan 18 Figure 5 13 Opening the Drive Tray Front DBezel 19 Figure 5 14 Loosening the Hard Drive Gcrews 19 Figure 5 15 Installing a Hard Drive 20 Figure 5 16 Drive Locations with and without the MUX Board 20 Figure 5 17 Installing a Drive Tra 20 Figure B 1 10 100BaseT Ethernet Port 1 Figure B 2 STP Ethernet Cable Pinouts eme 2 Figure B 3 COM1 Serial Pont 2 Figure B 4 Serial Port Y Cable oeral nieo na Eaa ERIEN EARR TERETERE 3 Figure B 5 Mini SAS SFF 8088 Connechor eee 4 xiii EonStor S16E R1240 G1240 Installation and Hardware Reference Manual Safety Precautions Precautions and Instructions e Prior to powering on the system ensure that the correct power range is being used e f it is necessary to transport the system repackage all disk drives separately in the drive trays and in the original package foam blocks If using the original package material other replaceable modules can stay within the enclosure e The EonStor system comes with 16 drive bays Leaving any of these drive bays empty will greatly affect the efficiency of the airflow within the enclosure and will consequently lead
53. e Tray LED Definitions 4 2 3 Controller Module LEDs The LEDs on the rear facing faceplate of the RAID controller are shown in Figure 4 3 The controller LEDs are numbered from 1 to 6 The definitions are shown below Ethernet port FC port LEDs LEDs ESE Bee EE BEBE CIR e co NAE BR lo Restore Default button LED Controller LEDs Figure 4 3 Controller Module LEDs Status indicating LEDs 4 5 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual Name Color Status Ctlr Status C Dirty Green Amber Amber Green indicates that a RAID controller is operating healthily Amber indicates that a component failure has occurred or inappropriate RAID configurations have caused system faults It is also lit during the initialization process ON indicates the following Certain amounts of cached data held in memory Errors occurred with cache memory ECC errors Cached data is sustained by battery backup Battery voltage is lower than 2 5V Battery temperature reading is abnormal out of the 0 to 45 C range Battery is not present OFF indicates that the cache is clean and that the battery backup unit is capable of sustaining memory in case of power loss This signal is local to each controller Temp Amber ON indicates that the detected CPU board chassis temperature has exceeded the higher temperature threshold OFF indi
54. e moving the system Safety Precautions 2 3 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual b The system is designed to operate in an environment where the ambient temperature around the chassis must not exceed 35 C c The openings on the enclosure are for air circulation and hence ventilation openings should never be obstructed d Proper grounding over current protection and stability features should be provided with the rack cabinet into which the system is mounted 8 Operate the system in an environment with least humidity 9 Lay the system on a reliable surface when servicing individual modules A drop or fall can cause injury 10 Make sure the voltage of the power source is within the rated values before connecting the system to the power source You may also refer to Appendix A of this manual for technical details 11 Airflow considerations The system requires an airflow clearance especially on the front and the rear sides For proper ventilation a minimum of 2 5cm is required between the front of the enclosure and rack cover a minimum of 18 to 20cm is required on the rear side Figure 2 2 Airflow Direction 2 4 Safety Precautions 12 13 14 15 16 17 18 19 20 21 22 Chapter 2 Hardware Installation Do not cover the convection holes on controller faceplate They provide passages for air circulation and also a glimpse of the 7 seg L
55. e saddle notches on the sides of the handle can snap onto the metal anchor pins on the interior walls of the PSU slot Push the PSU into chassis and when you feel the contact resistance push the handle downward to secure the module Handle Anchor pin Cd x i PSU Chassis Locked position Figure 5 8 Securing PSU Using the Extraction Handle Step 6 Secure the PSU to the system by fastening the retention screw through the PSU extraction handle Replacing a Faulty PSU 5 13 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual Step 7 Replace the power cord that connects the PSU module to the mains Step 8 Secure the power cord connection using the included cable clamp Step 9 Power on the PSU module 5 14 Replacing a Faulty PSU Chapter 5 Subsystem Maintenance and Upgrading 5 6 Replacing a Hard Drive 5 6 1 Hard Drive Maintenance Overview e Hot swappable drive trays The drive trays are all hot swappable A disk drive failure can be corrected online e Handles If a faulty drive is behind either the left or right side front handle unfold the handles to open the front access to the drive trays A CAUTION Failure to remove a healthy drive from the system after the front bezel has been opened can cause data errors e Slow and careful removal When removing a drive tray from the subsystem pull the drive tray out only about one inch and then wait for at least 30 seconds for the
56. ears and data is safely kept in flash memory regardless of the traditional 72 hours limitation Along with the 80 efficiency PSUs the embedded firmware features intelligent algorithms such as power saving modes and exiled drive handling making this model a greener choice This S16E system is housed in a 3U profile chassis featuring a high density architecture that supports up to sixteen 16 hot swappable SAS or SATA II hard drives The system is managed by active active or a single RAID controller The default 1GB DDR II memory can be upgraded to a 2GB capacity module to support complicated applications that hold numerous ID LUN combinations In addition to the ease of implementation the S16E also supports capacity expansion via its SAS links by attaching up to 6 S 16S J1000 JBODs If using 1TB size SATA drives in a combination of single controller RAID and JBOD a configuration can reach a maximum capacity of 112TB Model Variations Controller Model Controllers i R Host Ports Configuration IFT 83SE12RF16MA S16E R1240 ab Redundant 4 S16E G1240 FT 83SE12GF16MA Single 2 S16E R1240 This model comes with redundant RAID controllers The dual controller configuration corresponds with SAS drives dual ported design and each manages a separate SAS domain for higher fault tolerance The dual controller model supports all necessary features such as synchronized cache and the transparent failover fa
57. ececececeaueesseeeseeseaaeceeeeseeauensness A 3 A21 ele EI A 3 22 2 A ATChItectirezs itte Sect er Cada e EE A 3 A 3 POWER SUPPLY SPECIFICATIONS csse nennen nnne nnne ense nnne ann n nsns s anna nan A 4 A 4 RAID MANAGEMENT rino t eio er erint ena veas Eno vue ea ee Ven NEE ea a P Vena vaa pao Pee naa o aun A 5 A 5 FAULT TOLERANCE MANAGEMENT A 5 APPENDIX B PINOUTS B 1 TOGBEISGSI HOST PORT estas tene e tide B 1 B 2 10 100BASET ETHERNET PORT PINOUTS MANAGEMENT Bop B 1 B 3 STP ETHERNET CABLE OPTIONAL ACCESSORY sssssseeerensssertrrrnsnterrnrrenesrtrtr rn rnnnt B 2 B 4 BIS Le NEE B 2 B 5 SERIAL PORT Y CABLE EEA E E A T A EET B 3 B 6 SAS EXPANSION PORT PINOUTS dispen i a i aiaee idie B 4 B 7 ipod C E E B 4 List of Tables Table 3 1 EonStor S16E RAID and JBOD Matching Table aaaeneeeeeeeeeeeeee 12 Table 3 2 Serial Port Defaults 2 0 0 0 ceeeccccceecesseeeeeeeeeeceaeeaseeceeeeeaneseeeeeeeeanensneeees 18 Table 4 1 LCD Panel LED Detntons ccc cccccccccceceseesseeeeeeeeeaeaaeeeseeeeeeeeanenanes 4 Table 4 2 Drive Tray LED Definitions emen 5 Table 4 3 Controller LED Definitions esses 7 Table 4 4 10G Host Port LED Definitions 0nannnnoeoonennnnnnsersnnrnnnnrssnrrnrereseesrnrrrreree 9 Table 4 5 10 100BaseT Management Port LED Definitions 9 Table 4 6 PSU Module LED Definitions
58. ed OFF indicates a link with 10Mbit speed 10 100 Green ON indicates a valid link Link Activity Green BLINKING indicates active transmission Table 4 5 10 100BaseT Management Port LED Definitions Status indicating LEDs 4 9 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual 4 2 6 4 2 7 PSU LEDs Each PSU comes with a single LED located near the power switch This LED indicates the operational status of the PSU module PSU LED Fan LEDs Figure 4 6 PSU Module LED Color Status Steadily The power supply has not been turned on The Blinking PSU module LED will blink when the system is Green connected to a power source but not yet turned on Static Green The PSU is operating normally and experiencing no problem Static Red The PSU has failed and is unable to provide power to the system OFF The PSU is not turned on and the power cord is disconnected Table 4 6 PSU Module LED Definitions Cooling Module LEDs Each individual cooling fan within a cooling module has a corresponding red LED on the PSU module panel When the LED is on it indicates one or two cooling fans have failed When the LED is off it indicates the fan is functioning properly Regardless of how many fans failed in the module a cooling module having a failed fan should be replaced as soon as possible You can not replace an individual faulty fan in the module
59. eeeeeeeeeeeeeess 5 6 5 3 1 Memory Module Installation Overview esse 5 6 5 3 2 Selecting the Memory Modules AA 5 6 5 3 3 DIMM Module Installation ccccccccsescecccececeeeescecececeaeeasececeeeeeaueaeeeeeenseanenes 5 6 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual 5 4 REPLACING A FAULTY CM 5 8 5 4 1 BBU Warnings and Precautions s sensnessseee ne neeeeesnrnrsneettnrnnnssrtrnnrnnsneetnr nnna 5 8 5 4 2 Replacing a Faulty BU 5 9 5 4 3 Replacing a Faulty Flash 5 11 5 5 REPLACINGA FAULTY P SU iere oan r E e E Aa RE p EE eee 5 11 5 5 1 Notes on PSU Module Maintenance esses 5 11 5 5 2 Replacing the PSU Module enne 5 12 5 6 COOLING MODULE MAINTENANCE essen nennen enhn nnn nnn nnn nhanh nasa dana asa sana sana 5 14 5 6 1 Notes on Cooling Module Maintenance 5 14 5 6 2 Replacing a Cooling Module 5 14 5 7 REPLACING A HARD DRIVE sssseee e enn nnn nennen nensi nnns n EE EE EERE HSER HEHE 5 17 5 7 1 Hard Drive Maintenance Overvlew 5 17 5 7 2 Replacing Hard Drive iri dete ient ve idadi 5 18 APPENDIX A SPECIFICATIONS A 1 TECHNICAL SPECIFICATIONS isses enne nnnn nen n nest nnn eren ness nnne nsns nns A 1 EM Pn Biro ena Oh Sn AA OP OE Beep Ole rn SEE a NERD oes Le M D M TA E e A 2 Vibration zs E A 2 A 2 CONTROLLER SPECIFICATIONS 00eesecccececcessececececeauess
60. enerate Logical Drive Yes Parity Bad Block Reassignment Yes Automatic Rebuild upon Failed Yes Drive Replacement Manual Clone of Suspected Yes Failed Drive Concurrent Rebuild on Multiple Yes RAID Management EonStor S16E R1240 G1240 Installation and Hardware Reference Manual Drives in a RAID 0 1 or RAID6 Logical Drive Event triggered operation Firmware applies conservative write through operation in the event of module failures and raises fan rotation speed Fault Tolerance Management B 1 10GbE iSCSI Host Port 20 pin MSA compliant SFP connectors that receive SFP transceivers This is a standard connector and hence no pinouts is provided B 2 Appendix B Pinouts 10 100BaseT Ethernet Port Pinouts Management Port Figure B 1 10 100BaseT Ethernet Port Pin Pin Name Color Match 1 LAN TXP Orange 2 LAN TXN Orange white 3 LAN RXP Green 4 N2 Blue white 5 N2 Blue 6 LAN RXN Green white 7 N1 Brown 8 N1 Brown white Table B 1 10 100BaseT Ethernet Port Pinouts B 1 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual B 3 DB 9 Serial Port Din A Pin Pin 2 PinS pTR1 TXD1 RXD1 Pin 1 GND Pin 9 Ping Pin7 DSR1 RI1 CTS1 RTS1 Figure B 2 COM1 Serial Port Pin Pin Name Description 1 DCD1 Data Carrier Detect 2 RXD1 Receive Data 3 TXD1 Transmit Data 4 DTR1 Data Terminal Ready 5 GND Gro
61. er models cannot be upgraded this metal sheet should NEVER be removed Xiv EonStor S16E R1240 G1240 Installation and Hardware Reference Manual ESD Precautions Observe all conventional anti ESD methods while handling system modules The use of a grounded wrist strap and an anti static work pad are recommended Avoid dust and debris in your work area About This Manual This manual Introduces the EonStor system series Describes all major components in the system Provides recommendations and details about the hardware installation process Describes how to monitor system operating statuses Describes how to maintain the system This manual does not Describe components that are not user serviceable Describe the configuration options of firmware using terminal emulation programs or the SANDWatch GUI that came with your system Give a detailed description of the RAID processing units or the RAID controllers within the system Revision History Rev 1 0 Initial release Rev 1 1 Removed iSCSI 10G direct attached topologies They are not supported Rev 1 2 Removed references to low cost copper cables and SFP transceivers from Section 3 1 Who should read this manual This manual assumes that its readers are experienced with computer hardware installation and are familiar with storage enclosures Related Documentation e Generic Operation Manual firmware operation via LCD keypad and t
62. erminal emulation XV EonStor S16E R1240 G1240 Installation and Hardware Reference Manual e EonStor Series Configuration Planning Guide e Troubleshooting Guide e SANWatch User s Manual e Embedded RAIDWatch User s Manual e Quick Installation Guide These documents are included in the product utility CD that came with your system package Conventions Naming From this point on and throughout the rest of this manual the EonStor series is referred to as simply the system or the system and EonStor is frequently abbreviated as ES L Important Messages Important messages appear where mishandling of components is possible or when work order can be mis conceived These messages also provide important information associated with other aspects of system operation The word important is written as IMPORTANT both capitalized and bold and is followed by text in italics The italicized text is the message to be delivered A Warnings Warnings appear where overlooked details may cause damage to the equipment or result in personal injury Warnings should be taken seriously Warnings are easy to recognize The word warning is written as WARNING both capitalized and bold and is followed by text in italics The italicized text is the warning message A Cautions Cautionary messages should also be heeded to help you reduce the chance of losing data or damaging the system Cautions are easy to recognize The word
63. es 2 CBM modules for redundant controller model 1 LCD keypad panel 2 Cooling fan modules within PSU canisters 2 5 2 Components to be Installed You must install the following components Rackmount rails if purchased RAID controllers CBM separately purchased for the G model Hard drives separately purchased SAS or SATA II disk drives Drive trays Cables Unpacking the System 2 9 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual 2 6 Rack Cabinet Installation PN IFT 9373CSlide36 for 24 to 36 deep rack The system is designed to fit into a variety of 19 inch rack cabinets or racks Make sure you have an appropriate site location and cables prepared with adequate lengths to connect to power source and other devices When installing the system into a rack or cabinet it is advisable that another person assists you in the mounting process Package Contents The rackmount rail kit should include the following components Description Quantity 01 Mounting bracket assembly L shape left side 1 02 Mounting bracket assembly L shape right side 1 03 Inner glide 2 04 Flange filler plate fixed behind chassis ears 2 05 Cross recess truss head screws M5 L8 x 9 0mm 8 06 6 32 x10mm flathead screws 4 07 6 32 L6 flathead screws 6 08 M5 cage nuts 4 S NOTE Screws for securing chassis to the front rack posts are provided in the system s accessory
64. estore firmware defaults it is highly advised to save you current configuration using the Save NVRAM function in firmware utility or the SANWatch GUI 2 You may also make a list of the existing ID LUN mapping information You will need the list for restoring ID LUN mapping after restoring defaults Default restoration will erase the ID LUN mapping associations e g which logical drive is associated with which host ID LUN and it will be necessary to restore the previous settings using the Restore NVRAM from Disks or Restore NVRAM from Files functions Configurations such as ID LUN mapping will be restored after a system reset How to use the button Single controller system After the system is powered down you can use a straighten paper clip to press the button Press and hold the button down power on the system and wait for the associated LED and the system Ready LED to light up The Restore Def LED and the firmware Default Restored event message will indicate a successful restoration of firmware defaults Redundant controller With redundant RAID controllers the procedure can be more complicated Step 1 Remove controller B controller in the lower controller bay from the subsystem power down and then power on with the Restore Def button depressed to restore the firmware defaults on the remaining controller Another person should stand on the front of rack to help observe the LCD screen message Ste
65. f the system enable you to easily extract the chassis from a rack or cabinet The front view is shown below A description of each front panel component is given below LCD keypad panel Forearm handle Forearm handle Drive trays Figure 1 2 S16E Front View Product Overview 1 3 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual The front panel components include e Drive bays with drive tray canisters The drive bays accommodate either SAS or SATA II 3 5 disk drives e Forearm handles The system has right and left side handles for easier rackmount handling e LCD Keypad Panel The 16 characters x 2 rows LCD displays system event messages and allows configuration of RAID storage and firmware options using the push buttons on it 1 1 2 4 Hard Drive Numbering The front section of the S16E enclosure houses sixteen 16 hard drives in a 4x4 configuration When viewed from the front the drive bays slots are numbered 1 to 16 from left to right and then from top to bottom E Slot 11 Slot 12 Figure 1 3 Hard Drive Numbering Knowing the tray numbering sequence is extremely important when you replace a failed drive If a RAID5 array already has a failed drive and you accidentally remove the wrong drive data loss will occur 1 1 2 5 Rear Panel Overview A rear view of the system is shown below Descriptions of each rear panel component are given in the following sections Host mo
66. ference Manual This page is intentionally left blank 5 20 Replacing a Hard Drive Appendix A Specifications NOTE For firmware related features such as iSCSI trunk or MC S grouping please refer to Firmware Operation manual A 1 Technical Specifications Environmental Specifications Humidity 5 to 95 non condensing operating and non operating Operating 0 to 40 C 35 C if BBU is applied Non operating 40 to 60 C Operating Sea level to 12 000ft Packaged Sea level to 40 000ft Temperature Altitude Power Requirements 100VAC 10A Input Voltage TE 240VAC 5A with PFC auto switching Frequency 47 to 63Hz Power 530W idle 345W Busy 367W Consumption Dimensions With Forearm Handles Without Forearm Handles and PSU protrusions Height 131mm 5 2 inches 130mm 5 1 inches Width 482 6mm 19 inches 445mm 17 5 inches Length 531 64mm 20 9 inches 514 04mm 20 1 inches Technical Specifications A 1 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual Certifications Safety UL 60950 1 2 nd BSMI CNS 14336 1993 CB IEC 60950 1 2 nd Edition GOST R GOST60950 EMC CE EN 55022 2006 A1 2007 EN 61000 3 2 2006 EN 61000 3 3 1995 A1 2001 A2 2005 EN 55024 1998 A1 2001 A2 2003 FCC FCC Part 15 subpart B BSMI CNS 13438 FCC FCC Part 15 subpart B Certificates e EC 60
67. g Oak Lane Chineham Business Park Basingstoke Hampshire RG24 8WF UK Tel 44 1256 707 700 Fax 44 1256 707 889 sales eu infortrend com support eu infortrend com http esupport infortrend europe com http www infortrend com Germany Infortrend Deutschland GmbH Werner Eckert Str 8 81829 Munich Germany Tel 49 0 89 45 15 187 0 Fax 49 0 89 45 15 18 7 65 sales de infortrend com support eu infortrend com http www infortrend com germany EonStor S16E R1240 G1240 Installation and Hardware Reference Manual Copyright 2010 This Edition First Published 2010 All rights reserved This publication may not be reproduced trans mitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means elec tronic mechanical magnetic optical chemical manual or otherwise without the prior written consent of Infortrend Technology Inc Disclaimer Infortrend Technology makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Furthermore Infortrend Technology reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation to notify any person of such revisions or changes Product specifications are also subject to change without prior notice Trademarks
68. g process may cause irrecoverable errors and system down time Always consult technical personnel before proceeding with any firmware upgrade xvii EonStor S16E R1240 G1240 Installation and Hardware Reference Manual This page is intentionally left blank xviii EonStor S16E R1240 G1240 Installation and Hardware Reference Manual xix Chapter 1 Introduction 1 1 Product Overview 1 1 1 Introduction This chapter briefly introduces the S16E 10G iSCSI to SAS SATA II storage system The S16E system comes with two 2 10 Gigabyte Ethernet iSCSI host ports on each of the dual active RAID controllers and delivers unmatched bandwidth and throughput for applications within a IP SAN Storage Area Network The S16E s 10G iSCSI host interfaces support backward compatibility with GbE Figure 1 1 S16E R G1240 System devices that protect existing investments in infrastructure and training Powered by a e generation ASIC667 RAID engine and a dual CPU core design the S16E delivers twice the read performance one half more on write performance and significant enhancement on I Os per second than its ASIC400 predecessors Built around a pure PCI E architecture the S16E also excels in throughput intensive applications The iSCSI host ports receive SFP 850 or higher nanometer multi mode transceivers for a cabling distance of up to 300 meters The SFP cabling is also the most cost efficient among all 10G Ethernet cabling types
69. hard drive motor to spin down before taking it out completely Any impact to the hard drive while the drive motor is spinning can damage the hard drive There are situations that healthy drives can be removed In operations such as Copying amp Replacing member drives with drives of larger capacity you may need the replaced disk drives in other installations Replacing a Hard Drive 5 15 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual 5 6 2 Replacing a Hard Drive To replace a hard drive please follow these steps Al WARNING Hard drives are fragile therefore always handle them with extreme care 7 Do not drop the hard drive Always be slow gentle and careful when handling a hard drive Handle a hard drive only by the edges of its metal cover and avoid touching its circuits part and interface connectors Step 1 Identify the location of the drive tray that contains a hard drive indicated as faulty You may use firmware utility or SANWatch software to locate a faulty drive The drive tray LED should also light red Al WARNING Removing the wrong drive can fatally destroy a logical drive Step 2 Use a flatblade screwdriver to turn the rotary bezel lock to the unlocked position i e the groove on its face is in a horizontal orientation Locked Unlocked Mer es oe A EE RESCH KE O CH M eene emm RRE SSS ee SR L c b 4
70. has been established CBM LEDs The CBM presence LEDs on controller faceplates should light green indicating that the BBU is present PSU LEDs If the PSU is operating normally and experiencing no problem after power on the LEDs on the PSU should light green constantly 3 21 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual 7 Firmware and SANWatch Various aspects of the system operating information can be accessed through the firmware configuration utility or the SANWatch GUI 8 Audible alarm If any errors occur during the initialization process the onboard alarm will sound in a hastily repeated manner 9 Drive BUSY LEDs should start flashing during the power up process indicating that the RAID controllers are attempting to access the hard drives e V NOTE The system has been designed to run continuously If a component fails faults can be corrected online LCD Screen When powering on the system wait for the front panel LCD screen to show READY or No Host LUN before you power up the application servers Model Name Status Data Transfer Indicator Figure 3 15 The LCD Initial Screen The LCD screen startup sequence is shown and described in the sequence below Initializing This screen appears when the PSUs Please Wait are turned on Power On Self Test Please Wait System is performing a self test Power on System power on self test is Init Comple
71. he amount of host memory present as well as the number of drives and their size If you increase the amount of host memory add more drives or replace drives with higher performance you might want to increase the maximum I O count But usually optimum performance results from using the Auto or 256 settings For more information please refer the firmware Operation Manual that came with your system Host Connection Prerequisites Chapter 3 System Connection 3 2 Sample Topologies Oo o 3 G x S o j e E c end E Z a CS DI LD 0 LD1 3 E 5 t Figure 3 2 SAN Connections S16E G1240 Channels Controller A Host CHO amp CH1 Configuration Information RAID controllers 1 Host servers 1 Data path connection Single data paths Host channel bandwidth Approx 2000MB s With more disk drives over the SAS expansion links you can create more logical groups of drives Avail these logical drives using more host channel IDs or LUN numbers Sample Topologies 3 7 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual The access from the two servers are segregated by VLANs If a server has multiple data paths to the storage network the EonPath multi pathing driver or Linux Device Mapper will be necessary io Led EonPath Sample 3 SAN Connections S16E R1240 10GbE switches o o o o 3 3 gt o o o m r e
72. he bezel into place by turning the bezel lock using a 1 8 flathead screwdriver until the groove on its face is pointing down vertical orientation Locked Unlocked Figure 2 24 Front Bezel Rotary Lock Step 6 Once the drive bays are populated and the system powered on the RAID controller will automatically spin up the hard drives and recognize their presence 2 10 Installing CBM Optional for G Model CBM Cache Backup Module is an optional equipment for the single controller S16E G1240 You need to install CBM on the arrival of your system A CBM module contains a battery cell module and a flash SSD module To install a CBM module Skip steps 1 1 4 if installing CBM at the initial installation Step 1 1 1 If a system is powered on stop host I Os 1 2 Use the Shutdown Controller command to flush cached data 1 3 Power down the system NOTE If installing a new system simply remove a RAID controller from its package box You may then skip steps 1 1 to 1 4 Installing CBM Optional for G Model 2 21 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual Step 2 Remove a RAID controller from chassis by loosening screws under the ejection levers Figure 2 25 Removing a RAID Controller Step 3 Press down on the ejection levers The controller will be eased out from chassis Step 4 Place controller on a clean static free surface Hold the controller by
73. ilback capability 16E G1240 The G1240 comes with one 1 RAID controller This model cannot be upgraded into a dual redundant configuration by adding a partner RAID controller Except for controller redundancy the single controller configuration 1 2 Product Overview Chapter 1 Introduction supports all advanced RAID technologies and fault tolerance by redundant configuration of other modules 1 1 2 Enclosure Chassis 1 1 2 1 Chassis Overview The S16E RAID storage is housed in a 3U robust chassis that is divided into the front and the rear sections Key components are either accessed through the front see Figure 1 2 and rear panels The enclosure chassis can be mounted into a standard 19 inch rack or enclosure cabinet using rackmount rails that are separately purchased E NOTE Components accessed through the front panel are referred to as Front Panel Components and components accessed through the rear panel are referred to as Rear Panel Components 1 1 2 2 Physical Dimensions The S16E comes in a 3U chassis with the following dimensions With handles and PSU protrusions 482 6mm W x 131mm H x 531 64mm L 19 x 5 2 x 20 9 inches Without handles and PSU protrusions 445mm W x 130mm H x 514 04mm L 17 5 x 5 1 x 20 1 inches 1 1 2 3 Front Panel Overview The front section of the system features a 4x4 layout for sixteen 16 3 5 inch disk drives The two 2 handles on the front o
74. in its drive trays as the default configuration WARNING 1 Handle hard drives with extreme care Hard drives are very delicate Dropping a drive against a hard surface even from a short distance and hitting or touching the circuit board on the drives with your tools may cause damage to the drives 2 Observe all ESD prevention methods when installing drives 3 Only use screws supplied with the drive canisters Longer screws can damage the hard drives 2 8 2 Drive Installation Step 1 Place the hard drive into the drive tray as shown below making sure that the interface connector is facing the open side of the drive tray and the label side facing up 2 18 Hard Drive Installation Chapter 2 Hardware Installation Hard Drive Hard Drive lt Qj ze t Drive Tray Drive Tray Figure 2 19 Installing a Hard Drive Step 2 Adjust the drive s location until the mounting holes in the drive canister are aligned with those on the hard drive Screws holes used for the installation with or without a MUX board are different Figure 2 20 Drive Mounting Holes with and without the MUX Board Step 3 Secure the disk drive with four 4 of the supplied 6 32 flat head screws Step 4 Once the hard drives are installed into drive trays install all drive trays into the enclosure See detailed instructions in the following section 2 9 Drive Tray Installation Once the hard drives have been secured within
75. ived all of the components listed on the included Unpacking List before proceeding with the installation process 2 2 Installation Prerequisites 1 Static free installation environment The EonStor S16E system must be installed in a static free environment to minimize the possibility of electrostatic discharge ESD damage See Section 2 3 2 2 Component check Before installing the EonStor S16E system you should first check to see that you have received all the required components If any items appear damaged contact your vendor for a replacement 3 Hard drives Sixteen 16 3Gb s SAS or SATA II hard drives must be purchased separately prior to installing the system See Section 2 7 A CAUTION Currently only 3Gbps SATA II disk drives are supported Make sure you properly configure HDD configuration such as jumper setting before you install hard drives into the system Some hard drives come with a default speed set to 1 5Gbps If using hard disks defaulted to 1 5Gbps compatibility issue may occur Introduction 2 1 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual 4 Cabling The S16E models come with the following cables 1 Two 2 power cords for connections to the power sources Cable type is determined by the shipped to area Other cables are user supplied 1 Host link cables Use SFP multi mode short wavelength optical transceivers An Avago s transceiver or those other vendors
76. k posts each using two M5 screws 05 See figure above Do not insert the screws into the cage nuts because these cage nuts will be used to secure the enclosure to rack later Step 6 Attach the filler plates 04 behind the enclosure ears using the four 6 32 x 10mm flat head screws 06 on each side Rack Cabinet Installation 2 13 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual Filler plate 3 36 32 x10mm flathead screws o O Figure 2 12 Securing a Filler Plate behind Chassis Ears Step 7 Place the enclosure onto the rails and slide the enclosure into rack until its chassis ears flush with the front rack posts Two people are required Figure 2 13 Mounting the Enclosure While pushing the chassis into rack make sure the tips of inner glides fit into brackets on the slide runners A click sound will be heard when the inner glides catch the spring latches on the slide runners Step 8 Fasten four screws provided in your accessory box M5 M6 or 10 32 through mounting holes on the chassis ears 2 14 Rack Cabinet Installation Chapter 2 Hardware Installation el M5x35mm S d M5x35mm Figure 2 14 Securing Enclosure to Rack Removing Chassis If you need to remove a chassis from rack Step 1 Remove the screws fastened through the chassis ears Step 2 Pull the chassis out until it is stopped by the retention latches Step 3 Use bo
77. lost its ability to hold electric charge replace it with a certified module A WARNING The BBU is not hot swappable BBU is contained in a RAID controller canister To replace a BBU you must remove a RAID controller It is recommended to remove the BBU before replacing a DIMM module because once a controller is removed from chassis BBU will discharge to support the cache memory If you replace a DIMM module with supplied voltage damage may occur 2 If necessary replace a DIMM 1 minute after the BBU is removed 5 2 2 Notes on Controller Maintenance Re using the DIMM module removed from a failed controller is not recommended unless you have a similar RAID system to test its integrity When replacing the controller module you must remember that the controller board is one of the most sensitive components in the system All previously stipulated safety precautions see Chapter 2 must be strictly adhered to Failure to adhere to these precautions can result in permanent damage and timely delays 5 2 3 Removing the Controller Module To remove the controller module Step 1 Prepare a clean static free work pad or container to place the controller that will be removed from the chassis Step 2 and Step 3 are for the single controller system Skip them if you are replacing a controller in the dual controller S16E R1240 Step 2 Make sure there is no access from host computers to the system to avoid losing data Stop all I O ac
78. m if using a single controller subsystem Replacing a Controller Module 5 5 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual 5 3 5 3 1 5 3 2 5 3 3 7 2 With a redundant controller subsystem RAID controllers should spend a short while negotiating with each other and then deliver a Redundant Controller Restored message You can check for this message on the LCD screen GUI manager or firmware text based utility When the replacement controller is successfully brought online its Controller status LED should light green on its faceplate Replacing or Upgrading Memory Modules Memory Module Installation Overview The system comes with a pre installed 1GB or above DDR II DIMM module The controller supports a memory module up to 2GB in size If you need a larger DDR II module or the original DIMM module malfunctions in some way often shown as the NVRAM failure event the pre installed module can be replaced Replacement and installation instructions are described below A DIMM socket is located on the controller main circuit board Al WARNING The controller board in the controller module is a sensitive item Please ensure that all anti static precautions stipulated above are strictly adhered to Selecting the Memory Modules Compatibility To avoid the compatibility issues it is recommended to contact Infortrend or your system vendor for a compatible module We provide tested mo
79. ms load balance and automated distribution of I Os across preferred paths Active IDs on data paths TPGS Target Port Group Service is supported Use the configuration utility provided with your iSCSI initiators to limit the access from server to LUNs mapped logical drives Otherwise all servers connected via switches will see a mapped LUN Sample Topologies 3 9 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual 3 3 Cabling Following are steps that should be completed with cabling 1 Maintain a configuration plan In addition to cabling topologies and list of networking components the plan can also include firmware and software maintenance details 2 Confirm that you have a cable loops 6 inch or longer 3 Ensure proper airflow and keep cables away from ventilation airflow outlets Cabling Steps Step 1 Remove the SFP module from its static protective package Step 2 Remove the dust plug from the SFP transceiver module Save the dust plug for future use SFP transceiver protective cap 2 b me LC LC cable a Figure 3 4 Connecting SFP Transceiver and LC Type Cables Step 3 Remove the dust plugs from the RAID system SFP ports Step 4 Insert the SFP module into the system host ports The module will click into place Step 5 Connect an LC to LC type cable Step 6 Remove the two protective caps from the LC to LC type cable Save the protective caps for future use Step 7
80. nel Channel 1 Host SCSI Speed 0 MHz E logicalprive 10 65619743 RAID 0 2383395M8 Em un chi 1b 0 scs 10 0 LUN 0 Index Severity Type Time Description l Ka e bom Nov 22 10 53 38 Controller Initialization Completed n e e 2007 Nov 22 11 20 04 INOTICE NVRAM Factory Defaults 3 e A 2007 Nov 22 11 21 04 Controller Initialization Completed 4 e e 2007 Nov 22 13 06 52 INOTICE NVRAM Factory Defaults Is e e 2007 Nov 22 13 07 52 Controller Initialization Completed 6 e e o7 Nov 23 14 13 21 Controller Initialization Completed 7 A 3 2007 Nov 23 14 13 35 az Drive ALERT Media Error Er Use SANWatch s Notification Manager to set up automated event notification via Email MSN broadcast etc Fle View Language Help gs Neuf yn Physical view virtual View aff lt 6 Connection View L Notification Manager n Available Configuration a Out of Band Startup Status Severity qm A16F G2430 Mail Subject IP 192 168 4 120 SMTP Server Account dm AN4U G2421 Password IP 192 168 4 227 Sender Email 4 2 Overview Chapter 3 Subsystem Monitoring LEDs LEDs are located on all modules These LEDs indicate the integrity of a given component or a host management link You should become familiar with the various LEDs and their definitions Audible alarm An audible alarm is present on the system controller board and will be triggered if any of a number of threateni
81. ng events occurred 4 2 Status indicating LEDs 4 2 1 LCD Keypad Panel The LCD keypad as shown in Figure 4 1 consists of five 5 buttons three 3 LEDs and a 16x2 character LCD screen that provides access to firmware embedded utility Press the ENT button for two 2 seconds on the initial screen to enter the main menu Press the ESC button to skip the current event Function Keys Press the UP and DOWN arrow keys to select viewing items In the bottom row of the main menu View and Edit Event Logs the most recent event is displayed Browsing Events To see detailed description of each event use the arrow keys to select an event and press and hold down the ENT key until an event ID is shown on the screen then use arrow keys to browse through the description lines If you tab the ENT key lightly system will prompt you to delete all events Mute Button The MUTE button silences the alarm temporarily until the next event occurs The definitions of LEDs on the panel are given in Table 4 1 below Status indicating LEDs 4 3 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual 4 2 2 Figure 4 1 LCD Keypad Panel Name Color Status ON indicates that power is supplied to the system and system state is normal PWR Power Blue OFF indicates that no power is supplied to the system or the RAID controller has failed FLASHING indicates that there is active traffic on
82. noBaHue npn Temnepatype okpyxatrouje cpegiel BbILUe 50 C MO gt KET NPUBECTH K BbIXOAY o6opynoBaHus v3 CTpOA 6 PasMweuja re uHyp nraHus B HeAOCTyNHOM ANA NONb3OBATENA Mecre 3anpeujaerca CTaBUTb Ha uiHyp nnTaHna kakne nn6o npenMerel 7 pu pa6ore c o6opynoBaHueM Heo6xonuwo yuurblBaTb BCE npeaynpexueHMsi n 3ameyaHua 8 Ecm o6opyzoBanne He HCIIOJIb3yCTC3 B TC HCHHH UIHTCJIBHOTO BPEMEHH OTKJIFOUNTE Cro OT CETH IIHTaHHS vii EonStor S16E R1240 G1240 Installation and Hardware Reference Manual oOo ps 9 Sanpeujaercsa BcKpbIBaTb o6opynoBaHue O6opynoBauue Moxer BCKPbIBATbCA TONbKO KBANUCPULIpOBaHHbIM NepcoHanom 10 Mpn BosuukHoBeHMM onHoro v3 NOBpExXAeHUN o6opynoBaHusi BbIZOBUTE o6cnyxuBarouiM nepcoHan a lloBpexieuue uiuypa nuiraHus unu Bunk b O6opyzrosaune ne pa6oraer unm ero pa ora He COOTBETCTByeT HHCTDpyKHHH IIOJIb3OBATCJIS e O6opynoBaHue noBpexuieuo f OCopynoBaHue umMeeT oueBunbll npuaHaK DODOMKM 11 Mcrouuuk nutaHua AONXEH ObiTb ycTaHOBIIeH B COOTBeTCTBMM C nHCTpyk ne TOK Harpy3KV M BbIXOgHAA MOLLIHOCTb He Z1OJDKHbI NpeBbIWATb yKa3aHHbIX B cneyngnkaynn Infortrend is committed to being properly prepared and taking all the necessary steps that will result in our compliance with the new European directive RoHS 2002 95 EC on or before the specific dates set forth in those applicable laws and regulations Infortrend is applying its own internal efforts and expertise and is working closely with customers and
83. nrnrreresrnrnrrnt 2 1 2 3 SAFETY PRECAUTIONS ccccoicoeedeveceacovessusetsseccecteeccevesvacduacves tacetcoucceddeuccvuatsadveaceveciaeeutes 2 3 2 3 1 Precautions and Instructions cccececececececeeseeeeeececeseeaseeeeeeeseaueaseeeeeenseanenes 2 3 2 3 2 Static free Installation 00 cecccccccccsesescecececeaeeasececeeeeeaeeasceceeeseaueaeeeeeeeeseaneneeeess 2 6 2 4 GENERAL PROCEDURE sssssssssisssssnriiriesesrrriri etes rnrnri ttes rnrrri rren nn rE rnr ennn rn nnu en nenn nennen nn 2 6 Installation Procedure Flowchart cccccssssescecececeaeessececeeeceaueaeeeeeeeeseaueaeeeeeeeeseaneneeeess 2 7 2 5 UNPACKING THE SYSTEM sicccceossosvescacocdeeissveceudovescsesbsseteecucesdessacesteudocuccvactiacuechsectqucuees 2 8 2 5 1 Preinstalled Comporients nece canoes ee en na eaa nE Ea Eiaeai 2 9 2 5 2 Components to be Installed seen 2 9 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual 2 6 RACK CABINET INSTALLATION 2 10 REMOVING GHASSIS T 2 15 2 7 CONTROLLER INSTALLATION 5 455 562 Eid ropa nao EF aaa Ear Cra aa ra Fea ear Pda reo Edad a aa d va aac doa dae 2 16 2 7 1 Installing a Controller Module 2 16 2 8 HARD DRIVE INSTALLATION eese nnne nennen nennen nnns nn nnns nnn sen nne sensn nnn 2 18 2 8 1 Hard Drive Installation Prerequisites AA 2 18 2 8 2 Drive Installation cccccccccccesseseececeeeceaueesececececeaueaseceeseeseauenseeeeseeseaneneseeeeees 2 18 2
84. ns amp Cage Nut Positions on a Front Rack Post Rack Cabinet Installation 2 11 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual On Rear Rack Posts Rear rack post 3U 2L aL Ce 2U sO 9 6 wg g 05 MS x L8 9 0mm must x d Figure 2 7 Mounting Holes on a Rear Rack Post Step 3 Attach inner glides to the sides of chassis using the included screws When attaching the inner glides orient them so that the slimmer part of the glides has a bend towards the center of chassis If installed in a wrong orientation you will not be able to install the chassis into rack Bends inwards gt e e D L 8 Bic l 03 Inner glide OD 6 32 L6 screws Figure 2 9 Attaching an Inner Glide 2 12 Rack Cabinet Installation Chapter 2 Hardware Installation Step 4 Adjust the length of the rail assembly and make sure the bend of the L shape rail 01 faces inward Loosen the four screws near the end of the L shape bracket to adjust rail length Fasten them when length adjustment is done a y EE TP Figure 2 10 Adjust the Rail Length Front Slide Runner i rack post 9 M5 x9 0mm 4 SCTEWS M5 x9 0mm J screws TTT ai E E mg latch pH r rrrPr frrrere Figure 2 11 Fitting the Rail into Rack Step 5 Position the front end of a rail below the top cage nut Secure the rail to the front and rear rac
85. nstallation and Hardware Reference Manual This page is intentionally left blank 2 24 Chapter 3 System Connection This chapter outlines some general configuration rules you should follow when cabling a storage system and introduces basic information about cabling and topologies for the S16E system You can use these topologies or refer to them as a guide for developing your own unique topologies A complete description of the power on and power off procedures is also given in this chapter 3 1 Host Connection Prerequisites 3 1 1 Choosing the Host Link Cables The following transceiver and cables have been tested and certified with your systems Please contact Infortrend for the latest compatibility list IFT 9270CFCCab01 Optical FC cable LC LC MM 62 5 125 Duplex LSZH O D 21 8mmx2 1 Meter IFT 9270CFCCab02 Optical FC cable LC LC MM 62 5 125 Duplex LSZH O D 21 8mmx2 5 Meters IFT 9270CFCCab03 Optical FC cable LC LC MM 62 5 125 Duplex LSZH O D 21 8mmx2 10 Meters The host ports connect to GbE or 10GbE host adapters HBA that feature a 1 or 10Gbps transfer rate SFP interface and support for full duplex transfer best come with a 64 bit 133MHz PCI X or PCI E interface to ensure enough bandwidth and throughput rate for application servers Host Connection Prerequisites 3 1 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual 3 2 PAS WARNING All optical cables are sensitive and m
86. nual Figure 2 4 Installation Procedure Flowchart General Procedure 2 7 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual Slide rails power cords accessories Auxiliary box 2 5 Unpacking the System Use the Unpacking Checklist in your package to verify package contents Carefully check the items contained in each box before proceeding with installation NOTE A detailed unpacking list can be found in your product shipping package or product CD The package contents are shown below Cardboard shield Tray carton Controller box Base unit carton amp Filler foam 1 Two power cords 2 3 4 A printed copy of Quick Installation Guide Screws for rack mounting and securing disk drives A product utility CD containing the Installation and Hardware Reference Manual this document the Operation Manual firmware the SANWatch programs and SANWatch User s Manual and other related documentation 5 If ordered rackmount rails will be included 2 8 Unpacking the System Chapter 2 Hardware Installation 6 If additional power cords or host link cables have been included in a purchase order they will be shipped in the auxiliary box 2 5 1 Preinstalled Components The following components have been installed at the factory and do not need to be installed 1 Backplane board 1 DDR II DIMM module in each controller module 2 PSU modul
87. ocedure Power on the expansion enclosures JBOD attached to the RAID system If you have connected JBODs to the system power on these JBODs and wait for their Drive Busy LEDs to blink Power on the system The system should be powered on before the application servers Power on using the two 2 Power On Power On Chapter 3 System Connection power switches on Each switch controls a single PSU Make sure that both switches are turned on Power switches Figure 3 14 Power Switches Step 4 Power on the application servers host computers The application servers should be the last devices that are turned on Please refer to related documentation for their power on procedures Power On Status Check Once the system is powered on all aspects of its operating statuses should be carefully observed to ensure that there are no complications or malfunctions 1 Controller module LEDs The Controller Ready Host Busy and Drive Busy LEDs should all flash green after the initialization process Drive tray LEDs The green LEDs for all populated drive trays should light constant blue after the initialization process LCD panel LEDs The Power LED on the LCD panel should light blue and the ATTEN LED should be flashing red during the initial stage and will turn off once the initialization is completed Host Port LEDs The LEDs underneath each host port should illuminate green indicating that the cable link
88. ontroller The levers help ensure that the back end connectors are properly mated Figure 2 17 Using Ejection Levers to Secure Controller Step 5 Fasten the retention screws Once fully inserted secure the controller module to chassis by fastening the retention screws through the holes underneath the ejection lever Figure 2 18 Securing Retention Screws Step 6 Repeat this process if you have redundant RAID controllers Continue with installing cabling and other components Controller Installation 2 17 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual 2 8 2 8 1 Hard Drive Installation Hard Drive Installation Prerequisites Hard drives for the EonStor system must be purchased separately Before installing hard drives the following factors should be considered Capacity MB GB Use drives with the same capacity RAID systems use a least common denominator approach The maximum capacity of each drive used in the array is the maximum capacity of the smallest drive Choose big drives with the same storage capacity Profile The drive trays and bays of the system are designed for 3 5 inch wide x 1 inch high hard drives Drive type This model accommodates SAS or SATA II 3Gbps hard drives MUX Board MUX boards are required if using SATA drives in a redundant controller configuration both in RAID and the expansion enclosures The S16E R1240 comes with MUX boards
89. or many times regardless of how long the module has been used Therefore a stable power source is important for system operation 2 The charger circuitry implemented with the controller has failed There are other conditions that might trigger the BBU fault events and the BBU fault LED 1 The temperature sensor on the system s charger circuit reports a temperature reading exceeding the preset threshold The charger circuits will enter a low power and self protection state 2 A BBU module has been charged for over twelve 12 hours A timer is embedded with the charger When this occurs the charger will enter a timer fault state This condition usually occurs with a brand new BBU or with a totally discharged BBU Charging will resume automatically if you remove and re install the BBU module 5 4 1 BBU Warnings and Precautions Install or replace the BBU with BBUs supplied by your EonStor vendors only Use of battery cells provided otherwise will void our warranty Always dispose of a replaced battery in an ecologically responsible manner Dispose of used BBUs at authorized battery disposal sites only 5 8 Replacing a Faulty CBM Chapter 5 Subsystem Maintenance and Upgrading Do not place a BBU near a heat source Heat can melt the insulation and damage other safety features of battery cells possibly will cause acid leak and result in flames or explosion Do not immerse the BBU in water nor allow it to get wet Its
90. p 2 When the Restore Def LED is lit and the default restored firmware event appears on the LCD screen release the button You may ask your colleague to observe the message on the front of the chassis to see if the default restored event appears Step 3 Power down install controller B to the controller A slot and repeat the restoration process Step 4 When completed with restoring defaults on both controllers install both controllers and power on 4 8 Status indicating LEDs Chapter 3 Subsystem Monitoring 4 2 4 10G Host Port LEDs The LEDs with the 10G iSCSI port are shown below CHO CH1 CIE o Q amp Q Figure 4 4 10G iSCSI Host Port LEDs Name Color Status ON indicates an established link Off means a link is broken Blinking indicates there is active traffic through the host ports Link Green Table 4 4 10G Host Port LED Definitions 4 2 5 Ethernet Port LEDs One 1 10 100BaseT Ethernet port is located on each controller s faceplate Shielded Cat5e straight through Ethernet cables can be used to connect the RJ 45 ports to the network Two 2 LEDs located on each Ethernet port indicate the Ethernet connection speed and link status See the diagram below for the locations of the two 2 LED indicators 10 100 Link Activity L Figure 4 5 10 100BaseT Management Port Indicators Name Color Status ON indicates a valid link of the 100Mbit spe
91. rdware Reference Manual Enclosure ID There is a rotary ID switch on every expansion enclosure that is manually configured using a small 1 8 flat blade screwdriver Configuring enclosure IDs 1 The configurable IDs start from 1 to 6 Usually the numbering starts from the one closest to the managing RAID enclosure 2 The S16E connects to a maximum of 6 JBODs 3 Make sure a unique ID is configured on each JBOD so that the SAS WWN addresses of disk drives can be properly assigned RAID system firmware automatically manages these addresses Figure 3 5 JBOD Enclosure IDs 3 12 Expansion Links Chapter 3 System Connection SAS Expansion Links Physical Connections from a Redundant controller RAID to 3U Dual controller JBODs S16E R1240 to S16S J1000 R Figure 3 6 Redundant controller RAID to 3U Dual controller JBODs Expansion Links 3 13 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual 3 14 Configuration Rules Following are the rules for connecting SAS interfaces across RAID and JBOD enclosures 1 If SATA drives are deployed in a dual controller configuration make sure MUX boards are available for disk drives Fault tolerant links in a dual controller combinations Corresponding to SAS drives dual ported interface two 2 different ports are available from each disk drive routed across the backplane board each through a SAS expander and then interfaced through a 4
92. rmine the problem If the audible alarm is ignored and the problem is not rectified unexpected damages may occur Audible Alarm EonStor S16E R1240 G1240 Installation and Hardware Reference Manual 4 3 1 Alarm Triggers If any of the following components fails the audible alarm will be triggered RAID controller module in a redundant controller configuration Cooling fan modules PSU modules CBM module m Hard disk drives Sensors or presence detection circuitries e NOTE When temperature exceeds a preset threshold the controller s charger circuits will stop charging You will then receive a message that reads Thermal Shutdown Enter Sleep Mode When the temperature falls back within normal range the battery will resume charging ES 44 12C The operating status of PSU and cooling fan modules are collected through an C serial bus If either of these modules fails the failure will be detected and you will be notified through the various methods described above 4 12 I2C Chapter 3 Subsystem Monitoring This page is intentionally left blank 12C 4 13 Chapter 5 System Maintenance 5 1 Overview 5 1 1 Maintenance A WARNING Do not remove a failed component from the subsystem until you have a replacement on hand If you remove a failed component without replacing it the internal airflow will be disrupted and the system may overheat CAUTION 1 Do not insert enclosure mod
93. st drive that it is expected to replace If the capacity of the spare is less than the capacity of the drive it is expected to replace the controller will not proceed with a failed drive rebuild When rack mounted leave enough slack in the cables so that they do not bend to a diameter of less than 76mm 3 inches when Route the cables away from places where it can be damaged by other devices e g foot traffic or fan exhaust Host Connection Prerequisites Chapter 3 System Connection Do not over tighten or bend the cables 3 1 2 Topology and Configuration Considerations Host side Topologies The primary concern for configuring host side topologies is to avoid points of failure It is therefore recommended that the host ports be connected to at least two 2 HBAs It is also preferable to apply Ethernet switches W NOTE In order to manage the fault tolerant data paths and to optimize data throughput on multiple data paths it is necessary to apply Infortrend s EonPath multi pathing software Device Mapper on Linux is also supported Check on Infortrend s website for application notes Associated Host side Parameters NOTE that there is a chapter dedicated to all iSCSI related settings in your firmware operation manual for features such as Link Aggregation MC S etc It will be necessary to fine tune your host side parameters if you are attaching the S16E system in a complex multi host SAN environment The op
94. suppliers to achieve compliance while maintaining an uninterrupted supply of quality products Infortrend is currently investigating evaluating and qualifying our materials and components to ensure that products sold on or after 1 July 2006 in such territory are in compliance with the above regulations Disposal of Old Electrical amp Electronic Equipment Applicable in the European Union and other European countries with separate collection systems This symbol on the product or on its packaging indicates that this product shall not be treated as household waste Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment By proper waste handling of this product you ensure that it has no negative consequences for the environment and human health which could otherwise be caused if this product is thrown into the garbage bin The recycling of materials will help to conserve natural resources For more details about recycling of this product please contact your local city office your household waste disposal service or the shop where you purchased the product viii EonStor S16E R1240 G1240 Installation and Hardware Reference Manual Table of Contents CONTACT INFORMATION COPYRIGHT 20098 a a eec vd sei alan tedio de E be oec DE OE AE belive elei This Edition First Published 2000 iii Disclaimeriii ee ET EE iii WARNINGS AND CERTIFICATIONS
95. system can either be installed into a standard EIA 310 19 rack cabinet or placed on a desktop Mechanical loading of the enclosure should be carefully handled to avoid hazardous condition A drop or fall could cause injury 2 Lay this system on a reliable surface with desktop installation A drop or fall can cause injury 3 Mounting this enclosure requires two people 4 The enclosure can weigh up to 34 4lb 15 64kg without disk drives With disk drives loaded the enclosure can weigh up to 52 4lb 24kg A reliable surface should be available to support this weight 5 Disk drives should be installed after the enclosure is securely installed EonStor S16E R1240 G1240 Installation and Hardware Reference Manual CB FCC applies in the U S and Canada FCC Class A Radio Frequency Interference Statement This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device may accept any interference received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio freq
96. tation Top View 12 Figure 2 9 Attaching an Inner Glide sseen meme 12 Figure 2 10 Adjust the Rail Length sssse nemen 13 Figure 2 11 Fitting the Rail into Rack 13 Figure 2 12 Securing a Filler Plate behind Chassis Ears eeeeeeeeeeenereeneneen 14 Figure 2 13 Mounting the Enclosure eee emen 14 Figure 2 14 Securing Enclosure to Rack 15 Figure 2 15 Removing Chassis from Hack 15 Figure 2 16 Inserting a Controller into Chassis eee 16 Figure 2 17 Using Ejection Levers to Secure Controller sess 17 Figure 2 18 Securing Retention Gcrews enne 17 Figure 2 19 Installing a Hard Drive 19 Figure 2 20 Drive Mounting Holes with and without the MUX Board 19 Figure 2 21 Drive Tray Front DBezel eene emen 20 Figure 2 22 Drive Tray Release Button 20 Figure 2 23 Installing a Drive Tray meme 20 Figure 2 24 Front Bezel Rotary Lock eene nenne 21 Figure 2 25 Removing a RAID Controller A 22 Figure 2 26 Installing BBU Module 22 Figure 3 1 Drive Mechanical Speed Combined into Logical Drive Speed 4 Figure 3 2 SAN Connections S16E G1240 sss 7 Figure 3 3 SAN Connection sirieni eE eE EEEE ANA deu nda 8 Figure 3 4 Connecting SFP Transceiver and LC Type Cables 10 Figure 3 5 JBOD Enclosure IDS rrarena aE A AAEREN 12 Figure 3 6 Redundant controller RAID to 3U Dual controller JBODS
97. ted completed 3 22 Power On Chapter 3 System Connection S16E R1240 4 System is accessing various interfaces S16E R1240 1GB RAM Wait Verifying installed memory S16E R1240 System is ready You can now start to No Host LUN configure the system S16E R1240 Ready System is ready for I Os 3 8 Power Off Procedure If you wish to power down the system please follow these steps V NOTE If you wish to power down the system please make sure that no time consuming processes like a logical drive parity check or a background scrub are running Step 1 Stop I O access to the system Close your applications to stop all IO accesses to the system Please refer to the documentation that came with your applications Note that data might still be cached in servers Please refer to related information of your applications Step 2 Flush the cache Locate the C Dirty LED on the controller module to check if there is still cached data in memory Use the Shutdown Controller firmware function to flush all cached data This prepares the RAID system to be safely powered down Step 3 Turn off the power Once the system has been powered down other enclosures attached to the system may be sequentially powered down Power Off Procedure 3 23 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual This page is intentionally left blank 3 24 Power Off Procedure Chapter 3 System
98. th hands to support the weight of the chassis and then use your index fingers to press and pull the release latches towards you LAL HTC IC UN RRE n ent ALUL Figure 2 15 Removing Chassis from Rack Rack Cabinet Installation 2 15 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual Step 4 When the chassis is released slowly pull the chassis from rack Another person should be helping you to remove chassis from rack 2 7 Controller Installation 2 7 1 Installing a Controller Module aX a NOTE If you have a separately purchased CBM install it before you install the controllers For details see the last section of this chapter Step 1 Wear an anti static wrist strap When handling the controller avoid touching circuit boards and connector pins Step 2 Remove controllers from the controller boxes Step 3 Align the controller module with the controller module bay making sure that the levers are down Gently slide the controller module in fT X Tanana C e NE m Se Ejection levers Figure 2 16 Inserting a Controller into Chassis Step 4 Secure the connection When the controller is reaching the end and you feel the contact resistance use slightly more force to mate the controller with backplane connectors When the controller is almost 2 16 Controller Installation Chapter 2 Hardware Installation fully inserted use the ejection levers to secure the c
99. the anchor holes above the power sockets Anchor hole Power socket Figure 3 13 Attaching Power Cords Connecting Power Cords 3 19 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual 3 20 3 7 Power On Once all of the components have been installed in the system and the cabling links have been adequately connected the system can be powered on Check List BEFORE powering on the system please check the following a CBM Make sure CBM has been installed correctly CBM selected as an add on module for S16E G 1240 Hard drives Hard drives have been installed in the drive trays Drive trays All the drive trays whether or not they contain a hard drive have been installed into the system Cable connections The system has been correctly connected to host computer s network switches or HBAs and SBODs Power cords The power cords have been connected to the PSUS on the system and plugged into the main power source Ambient temperature All the system components have been acclimated to the surrounding temperature Power On Procedure When powering on the system please follow these steps Step 1 Step 2 Step 3 Power on the Ethernet networking devices These devices include Ethernet switches and any other such devices connected between application servers and storage Please refer to the documentation that came with your networking devices to see the power on pr
100. the chassis The PSU is housed in a 2U canister containing both the Power supply and a cooling module at the end of the canister NOTE Swapping the PSU also removes the cooling module within As shown below each PSU comes with a power socket and a power switch to turn the system on and off Two 2 embedded cooling fans provide sufficient airflow A single LED indicates the PSU status When a power supply failure occurs the LED lights red An extraction handle at the rear of the PSU is designed to help properly install or remove the module A screw hole on the extraction handle helps secure a PSU to chassis Fan module PSU LED indicator Power switch Power socket ef Cooling fan z release tab Extraction handle Cooling fan LED indicators Retention screw Figure 1 12 PSU Module Please refer to Appendix A for more information of the PSUs 1 2 8 Cooling Fans Cooling modules are not hot replaceable If a cooling fan fails replace the whole PSU amp cooling combo module Two cooling modules are implemented within the rear sections of PSU modules The cooling fans operate at different fan speeds When the system operates normally the cooling fans operate at the lower speed If a major component fails or when one of the System Components 1 11 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual temperature thresholds is violated the cooling fans automatically raise its rota
101. the drive trays the drive trays can be installed into the system WARNING All drive trays must be installed into the enclosure even if they do not contain a hard drive If there are empty drive bays the ventilation airflow will be disrupted and the system will overheat Drive Tray Installation 2 19 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual Step 1 Use a small size flat blade screwdriver to turn the rotary bezel lock to the unlocked position i e the groove on its face is in a horizontal orientation Rotary Bezel Lock Drive Busy LED Release Button Power Status LED Step 2 Step 3 Figure 2 21 Drive Tray Front Bezel Open the front bezel on the drive tray Push the release button on the drive tray The front bezel will spring open Figure 2 22 Drive Tray Release Button Align the drive tray with a drive bay Gently slide it in until the drive tray reach the end of drive bay This should be done smoothly and gently Figure 2 23 Installing a Drive Tray 2 20 Drive Tray Installation Chapter 2 Hardware Installation Step 4 Close the front bezel Make sure the front bezel is closed properly to ensure that the back end connector is properly mated with the corresponding connector on the backplane If the front bezel can not be closed properly the connection between the hard drive and the system may come loose and mysterious drive signals may result Step 5 Lock t
102. the host drive channels BUSY White OFF indicates that there is no activity on the host drive channels ON indicates that a component ATTEN failure status event has occurred Red Attention OFF indicates that the subsystem and all its components are operating correctly Table 4 1 LCD Panel LED Definitions NOTE During the power on process the ATTEN LED will light up steadily Once the subsystem successfully boots up with no faults the ATTEN LED will turn off H Drive Tray LEDs Two 2 LED indicators are located on the right side of each drive tray Refer to Table 4 2 for the LED definitions When notified by a drive failure message you should check the drive tray indicators to find the Status indicating LEDs Chapter 3 Subsystem Monitoring correct location of the failed drive Replacing the wrong drive can fail two members of a logical array RAID 3 5 and thus destroy data in it Rotary Bezel Lock Drive Busy LED Release Button Power Status LED Figure 4 2 Drive Tray LEDs Name Color Status FLASHING indicates data is being written to or read from the drive The Drive Busy Blue drive is busy OFF indicates that there is no activity on the disk drive GREEN indicates that the drive bay is Power Green Populated and is working normally Status Red RED indicates that the disk drive has failed or a connection problem occurred Table 4 2 Driv
103. tion speed Figure 1 13 Cooling Fans 1 3 System Monitoring The system comes with a number of different monitoring methods that provide you with continual updates on the operating statuses of the system and individual components The following monitoring features are included 1 3 1 12C bus The following system elements are interfaced to the RAID controller over a non user serviceable I2C bus Power supplies and cooling modules Module presence detection circuits Temperature sensors for detecting the temperature on the backplane board and controller board 1 3 2 LED Indicators The following components come with LEDs to indicate the operating statuses of individual components LCD keypad panel RAID controller 1 12 System Monitoring Chapter 1 Introduction Cooling modules 2 LEDs on a PSU faceplate PSU modules 1 LED on each module Drive trays 2 LEDs on each tray 1 3 3 Audible Alarm The system comes with an audible alarm that is triggered when a component fails or when the pre configured temperature or voltage thresholds are exceeded Whenever you hear an audible alarm it is imperative that you determine the cause and rectify the problem immediately Event notification messages indicate the completion configuration tasks status of components or fatal errors Events are always accompanied by two 2 or three 3 successive and prolonged beeps A WARNING When an audible alarm
104. tions can be found in terminal console with firmware in Main Menu View and Edit Configuration Parameters Host side Parameters For example you may need to enlarge values for the following parameters Maximum Concurrent Host LUN Connection Nexus in SCSI led May 14 01 51 17 2008 Cache Status lt Main Menu gt 34 Maximum Queued I O Count 1024 LUNS per Host SCSI ID 8 Number of Tags Reserved for each Host LUN Connection Peripheral Device Type Parameters 2 Cylinder Variable Head Variable Sector Vari 4 Login Authentication with CHAP Disable C Jumbo Frames Disable C Host side Parameters Drive side Parameters V Disk Array Parameters Controller Parameters The Max Number of Concurrent Host LUN Connection menu option is used to set the maximum number of concurrent host LUN connections Change this menu option setting only if you have more than four logical drives or partitions Increasing this number might increase your performance Host Connection Prerequisites 3 5 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual 3 6 Maximum concurrent host LUN connection nexus in SCSI is the arrangement of the controller internal resources for use with a number of the current host nexus For example you can have four hosts A B C and D and four host IDs LUNs IDs 0 1 2 and 3 in a configuration where
105. to the system overheating which can cause irreparable damage e lf a module fails leave it in place until you have a replacement unit and you are ready to replace it e Airflow Consideration The system requires an airflow clearance especially at the front and rear A clearance of at least 18 to 20 centimeters is required at the rear side and any objects blocking the exhaust airflow e g cables dangling at the fan outlet should be avoided e Handle system modules using the retention screws eject levers and the metal frames face plates Avoid touching PCB boards and connector pins e To comply with safety emission or thermal requirements none of the covers or replaceable modules should be removed Make sure that all enclosure modules and covers are securely in place during operation e Be sure that the rack cabinet into which the system chassis will be installed provides sufficient ventilation channels and airflow circulation around the system e Provide a soft clean surface to place your system on before working on it Servicing on a rough surface may damage the exterior of the chassis e fitis necessary to transport the system repackage all drives separately e Dual redundant controller models come with two RAID controllers that should always be present Single controller models come with a single RAID controller and a metal sheet is placed over the lower controller bay at the rear of the system Since single controll
106. uding flash and BBU A Li lon battery backup unit BBU module see the diagram below can support the transfer of cached data from cache memory to an onboard flash during a power outage The battery module comes with an EEPROM that marks the installation date and system administrators will be notified when the 3 year life expectancy is reached The BBU is not hot swappable Flash Heatpiped fanless heatsink Host board Cache memory Figure 1 11 Modules within Controller Canister In accordance with international transportation regulations the BBU module is only charged to between 35 and 45 of its total capacity when shipped Therefore when powering on the system for the first time the BBU will begin to charge its batteries to its full capacity It normally requires approximately twelve 12 hours for the battery to be fully charged If the battery is not fully charged after twelve 12 hours there may be a problem with the BBU module You may re install the battery and if the battery still shows problems with charging contact your system vendor for a replacement While the battery is being charged the LED on the BBU will start flashing System Components Chapter 1 Introduction You can check battery s charge level using a terminal console with firmware s embedded utility 1 2 7 Power Supply Units PN IFT 9373CPSU The system is equipped with two 2 redundant hot swappable 530W PSUs at the rear section of
107. uency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment WARNING A shielded power cord is required in order to meet FCC emission limits and also to prevent interference to nearby radio and television reception Use only shielded cables to connect I O devices to this equipment You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment This device is in conformity with the EMC Certified Worldwide This device meets the requirements of the CB standard for electrical equipment with regard to establishing a satisfactory level of safety for persons using the device and for the area surrounding the apparatus This standard covers only safety aspects of the above apparatus it does not cover other matters such as style or performance vi EonStor S16E R1240 G1240 Installation and Hardware Reference Manual CCC For Power Supplies compatibility to China Compulsory Certification China RoHS In Compliance with AeA China
108. ules from similar EonStor series models e g a controller module from an S16F A controller from other enclosure may have acquired a system serial number from it and have used the serial number to generate a unique ID The unique ID is consequentially applied to FC port node names As the result you may encounter SAN problems with identical port names on multiple systems 2 Do not use a PSU or cooling module from EonStor ASIC400 series They look similar However they may come with cooling fans with different rotation speeds and may not be sufficient for your ASIC667 models All of the following components can be replaced in case of failure 1 Controller module Section 5 2 Memory module Section 5 3 BBU module Section 5 4 PSU modules Section 5 5 a Boo bh Hard drives Section 5 6 5 1 2 General Notes on Component Replacement n a redundant controller configuration a RAID controller is hot replaceable In a single controller configuration a RAID controller is replaced when powered down All other component modules including Overview 5 1 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual the PSU modules along with the cooling modules within and drive trays are hot swappable and can be replaced while the subsystem is operating Qualified engineers who are familiar with the system should be the only ones who make component replacements If you are not familiar with the subsystem an
109. und 6 DSR1 Data Set Ready 7 RTS1 Request to Send 8 CTS1 Clear to Send 9 RI1 Ringing indicator Table B 2 Serial Port Pinout Definitions For a single controller system there is no included cable for this serial port The serial cable is user supplied EonStor S16E R1240 G1240 Installation and Hardware Reference Manual B 4 Serial Port Y Cable The DB 9 to DB9 Y cable connects the COM1 serial ports on redundant RAID controllers for maintenance free terminal connection during controller failover failback IFT 9373AYCab 1500 30mm D A c A 1 1 1 2 2 2 9373A YCab 3 3 5 5 5 Drop amp 6 6 6 7 7 7 8 8 8 9 9 9 ELL GND SHELL Figure B 3 Serial Port Y Cable B 3 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual B 5 SAS Expansion Port Pinouts The Mini SAS expansion port complies with SFF 8088 specifications Figure B 4 Mini SAS SFF 8088 Connector Pin Description Pin Description Al GND B1 GND A2 RX0 B2 TXO A3 RXO B3 TXO A4 GND BA GND A5 RX1 B5 TX1 A6 RX1 B6 TX1 A7 GND B7 GND A8 RX2 B8 TX2 A9 RX2 B9 TX2 A10 GND B10 GND A11 RX3 B11 TX3 A12 RX3 B12 TX3 A13 GND B13 GND Table B 3 SAS Expansion Port Pinout
110. ust be handled with care To prevent interference within a rack system the cable routing path must be carefully planned and the cables must not be bent Lasers A CAUTION Lasers can be hazardous and may cause permanent eye damage or blindness and therefore must be treated with respect and used with caution Never look at lasers without confirming that they are off Wavelengths The system supports SFP transceivers using lasers on fiber optic cables emitting short wave SW beams 770nm 860nm Cables using either of these wavelengths can be used Laser types Two 2 types of laser devices can be used in optical cables Optical Fibre Control OFC and non OFC lasers The OFC lasers are high powered and can be used over long distances Speed Auto detection Speed auto detection is specified by the auto negotiation mechanism that helps leverage your existing infrastructure If a GbE port is connected to a 10GE port it will negotiate down and run at 1Gb s speed SFP Transceivers An SFP transceiver converts electrical data signals into light signals and transfers them transparently via optical fiber A transceiver provides bi directional data links a laser transmitter for fiber optic cables LC duplex connector and a metal enclosure to lower the EMI Other beneficial features of a typical SFP transceiver include a single power supply low power dissipation and hot swap capability It is also important that any transceiver
111. utions 2 5 EonStor S16E R1240 G1240 Installation and Hardware Reference Manual 23 If one of the following situations arises get the enclosure checked by service personnel a b Any of the power cords or plugs is damaged Liquid has penetrated into the system The enclosure has been exposed to moisture The system does not work well or you cannot get it work according to this manual The system has dropped and been damaged The system shows obvious signs of breakage 2 3 2 Static free Installation Static electricity can damage the system s electronic components To prevent ESD damage to any of the components follow these precautions before touching or handling them Discharge the static electricity accumulated in your body by wearing an anti static wristband Use antistatic strap during handling Connect the equipment end of the strap to an unfinished chassis surface Avoid carpets plastic vinyl and styrofoam in your work area If the need should arise for carrying system modules from one place to another carry them in a static shielding container Avoid the contact between circuit boards and clothing Handle all components by holding their edges or metal frames Avoid touching the exposed circuitry on PCB boards and connector pins 2 4 General Procedure Step 1 Step 2 Unpack Unpack the system and confirm that all the components on the Unpacking Checklist have been included Install a C
112. x wide external SAS port With data paths through separate SAS domains access to disk drives can be continued in the event of a cable link or SAS JBOD controller failure RAID RAID controller A controller B Dual ported SAS drives JBOD JBOD controller A Expander j MEE controller B To another JBOD To another JBOD Figure 3 7 Fault tolerant Links to SAS disk Drives Two shorter 50cm SFF 8470 to SFF 8470 SAS expansion cables will be available with Infortrend s JBODs Note that if many JBODs are connected a longer SAS external cable e g a 170cm cable may be necessary for connecting a JBOD from the opposite direction offering high redundancy Please visit Infortrend s website for a list of accessories items One expansion link connects JBODs from the nearest JBOD and then to the farthest JBOD Another expansion link connects to the farthest JBOD from the opposite direction and then to the nearest JBOD Connected this way even an entire JBOD failed in the configuration the connections to other JBODs will still be available Each expander controller on the SAS JBOD controls a SAS Domain that connects one of the alternative interfaces on all of Expansion Links Expansion Links Chapter 3 System Connection the disk drives in the enclosure For example one expander unit controls Domain A and the other controls Domain B In a fault tolerant topology the SAS external links always connect to the SA

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