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1. Event Panel Button Indication Table Switch the Event panel to alarm mode Switch the Event panel to motion mode Switch the Event panel to tamper mode Switch the Event panel to system mode Switch the Event panel to video loss mode Event Handling Page 145 Te eEye Central Monitoring Station User Manual Event Panel Icon Indication Table th Symbol When the corresponding camera is not installed D Symbol O A selected event corresponding to the camera triggering triggered m Green O A selected event corresponding to the camera triggered and not cleared HH Red O A selected event corresponding to the camera is triggering Gray No Disk Usage event triggered is triggering or this checking is not enabled Disk Usage Green Disk Usage event is triggered and is not cleared Red Disk Usage event is triggering Gray No Over Heat event triggered is triggering or this checking is not enabled ChwerHeat Green Over Heat event is triggered and is not cleared Red Over Heat event is triggering Gray No Power Failure event triggered is triggering or this checking is not Power Failure enabled Green Power Failure event is triggered and not cleared Red Power Failure event is triggering Gray No System Tamper event triggered is triggering or this checking is not enabled Green event is triggered and is not cleared Red event is triggering Gray No Alarm Tamper event triggered is triggerin
2. Date Time Live Recording Switch Dial Back PTZ l Event LED I Buzzer HDD Management Recording Enable Associating Live Cameras Switches gt Event Associate Live Camera oe i Z CAM 1 V CAM 2 Ccam 3 CI CAM 4 B ensor Action E Sensor 2 E Sensor 3 Sensor 4 E Motion ED Arm Disarm Input F it Security Switch 3 System Tamper Input Power Failure Input Sensor 1 Alarm Action Event Handling Page 123 Te eEye Central Monitoring Station User Manual 8 2 1 Live Camera Event associated live camera displays real time live video of pre selected camera is an event is triggered so operator can immediately know what is happening at the site Live camera action can only display live video once before user clears the event Live Camera Setup Procedure Step 1 In Event Action panel click Live option to set live camera setting Transmitter Setup wn RX Video Input f Connection Date Time HDD Management Recording Switches A Alarm A Sensor 1 Action Sensor 2 Sensor 3 S Sensor 4 E3 Motion Video Loss 4 gt Arm Disarm Input r Security Switch System Tamper Input Power Failure Input Sensor 1 Alarm Action Enable Associating Live Cameras Associate Live Camera M CAM 1 V CAM 2 Enable Associating Live Cameras Switch Dial Back PTZ Event LED Buzzer C CAM 3 L_ CAM 4 Step 2 Cl
3. Sue at Step 2 Click the button to select C NTSC NTSC or PAL video mode PAL 4 Installed Camera Name Step 3 Click Installed checkbox to Eam CAM install the camera and edit the camera name Video Properties Setting User is able to change the brightness constant and color level of the video input Click Camera gt Brightness Constant Color option on Main Panel to enter Video Properties panel TeleEye Central Monitoring Station Fideo Fiewer Model CH Y F01 Event Transmitter Aux Patrol Remote Audio Playback Help ker 7 nd pn y _ File System View Connections eioc ee inasai Brighmes ContrastiColor useri Camera a Sihi alal sjela Switch i if2 3 a _ a Public Addressing 1 1 4 5 L Mic Gain H iz Alarm Images _ Site Alarm DateTime Alarm Can Site Operators _ Operation Center Date Time Events aa B B gt gt office useri Realtime 2006 06 07 17 20 07 Motion Playback Playback Speed Playback Control Kg fa lt sv FY Of lt ky OD S ini P K mf pe 1 Server is active 1 Site is connected Monitoring Location TeleEye RX 07 Jun 2006 Connected Transmitter General Setup Page 63 Te eEye Central Monitoring Station User Manual Brightness Contrast f Color Brightness
4. Description Maxtor Er 1BUPO Ie Switches E D Event SEEE ee Scan Disk Press Scan Disk button to do scan disk e lll Press Format Disk button to do format disk After formatting the transmitter restarts Transmitter General Setup Page 76 Te eEye Central Monitoring Station User Manual 7 7 Recording Setup TeleEye RX transmitter supports manual recording and event recording Recording Mode Manual recording provides 6 recording modes 1 frame per second 1 FPS 2 frames per second 2 FPS 3 frames per second 3 FPS 4 frames per second 4 FPS 5 frames per second 5 FPS and continuous mode In 1 FPS mode the recording frame rate is less so the storage size is smaller In continuous mode the recording frame rate depends on the number of recording camera and more than 1 FPS so the storage size is larger are If event recording and manual recording are doing at the same time recording mode will follow the one with higher frame rate Disk Mode For cyclic disk mode the oldest recording data can be erased in hard disk if the hard disk is full and continue to record video For fix disk mode all recording is stopped if hard disk is full Quality This is the quality of the recorded video The quality is divided into 5 levels in ascending quality order low fair medium good and excellent Transmitter General Setup Page 77 Te eEye Central Monitoring Station User Manual Image Size
5. Arm Disarm Input e Security Switch Dialback Settings System Tamper Input Power Failure Input Overheat Reload TITTTITIIIIIIIIIIIIIIIIIII III III III Apply Rinse Event Handling Page 133 Enable Dial Back Dial Back Settings Te eEye Central Monitoring Station User Manual Step 2 Click Enable Dial Back checkbox to enable dial back for that event Step 3 Click Dial Back Settings button to pop up Dial back Entry panel E The options in Dial back Entry panel are global settings that mean these settings apply to all dial back actions User may need to do this setting once Dialback Entry Event Dial back Entry First Entry C Disabled Leased Line Direct To Com 210 17_ 139 131 Port 2048 Network IF C Modem Third Entry fe Disabled C Leased Line Direct To Com p Reconnect Duration 5 sec Retry Count 10 C Network C Modem fe Network IF 210 17_ 133 131 Pork 2048 Second Entry Disabled C Leased Line Direct To Com Ean C Network C Modem Forth Entry e Disabled C Leased Line Direct To Com pa C Network Modem Step 4 Enter the dial back IP address and the port number of the PC CF Since dial back allows the transmitter to connect to one remote PC only the transmitter will try to connect to the 1 IP entry then 2 entry etc The PC with 1 dial back IP
6. SS x Site Details Contact Additional Camera Groups Properties Group Information Group Information Alarm Alert Alarm Alert Priority Groups n ADMINISTRATORS n NEW GROUPHI ADMINISTRATORS NEW GROUFH I J 2 Cancel 4 Click on OK button to save the changes Administrating Customer Account and Site Information Page 38 Te eEye Central Monitoring Station User Manual 5 6 Updating Camera Information of Customer s Site To update camera information of site follow the steps below 1 Click on Camera tab in Site dialog box The following dialog box will be displayed Administrating Customer Account and Site Information Page 39 Te eEye Central Monitoring Station User Manual 2 Click on New button in Camera tab to add new camera information and the New Camera dialog box will be displayed Enter Channel No Camera Name and Remarks to the space provided You can also load camera picture from file by clicking on Load button or clear camera picture by clicking on Clear button x Channel Ho a Mame Picture More Load Clear Remarks Fa Ok Cancel 3 Click on OK button to save the changes 4 To edit existing camera information click on Edit button in Camera tab and the Edit Camera dialog box will be displayed You can modify Camera Name Remarks and Camera Picture Click on OK button to save the changes Edit C
7. Time Location 00000000 Office id OF Working with Central Data Server And Video Backup Page 221 Te eEye Central Monitoring Station User Manual 6 To control video playback you can use playback control buttons such as Play Pause Stop Rewind and Fast Forward in the main screen Also you can use view control buttons such as Full View Quad View and Hex View to control different display views Sliding Bar TeleEye Portable Player C Program Files Central Monit E x File View Help gt im oF Time 08 09 44 Q 12 22 59 08 09 2003 1 Playback Control Open Log 7 You can use your mouse to drag the Sliding Bar to search video playback 8 To play the other recording logs in the backup folder click Open Log button Working with Central Data Server And Video Backup Page 222 Te eEye Central Monitoring Station User Manual 17 Working with Site Map arene Central ae aa Station Fideo Fiewer Model Bi 01 A PE m IS laj oi rai alal 2005 07 22 18 24 31 1 170 2005 07 22 18 23 28 J 170 2005 07 22 17 40 22 170 2005 07 22 17 39 09 1 eres 2005 07 22 17 39 09 m Playback Alarm Tamper amp Playback Speed gt Playback Control CERE 1 Server is active 1 Site is connected Monitoring Location 116 25 A205 Connected m ol 1 Site map dialog will prompt every time afte
8. gt Step 4 Open panel will pop up Look in E New Folder Ofen recording Select the path of the wave file veh Alarm wav af sample wav and click open File name way Files of type Wave File wav wl Audio Control Page 187 Te eEye Central Monitoring Station User Manual Step 5 Test button will be enabled Button Hame Path Reset after the corresponding wave Voice Ble Foidersamnle wJ lt 3 Reset des 4 Fesat file path is selected Click on Voice ti nce d AA S A Reset Test button to test the sound Voiced E la 4 Reset i related to the selected path VoiceS 4Y Reset Cancel Click on Reset button will clear the corresponding path Click on OK button to save the setting and quit ae Only the mono wave files with file format of 8000 sampling rate can be used Step 6 Voice button with a saved path setting will be enabled Click the enabled Voice button will transmit the voice data to the remote site and play with the audio device Click Voice button again to stop voice file from playing Step 7 Click Minimize button and Public Addressing Ws Voice make 7e eEar Control panel minimized Audio Control Page 188 Te eEye Central Monitoring Station User Manual 12 3 TeleEAR control Step 1 S
9. gt gt office user Realtime 2006 06 07 17 20 07 Motion Playback Playback Speed Playback Control we iili gt sr Fy Of lt k Ob A mm Ol D A m Do Refreshing Queue Select camera changed Location TeleEye RX 07 Jun 2006 Connected 4 Step 2 Event Status panel wy Transmitter Name Event Source status Show event status each time 13 3 2006 11 48 50 Motion 1 CAM 1 Reset when event is triggered 13 3 2006 11 48 43 Motion 1 CAM _ 1 Trigger 1332006 11 46 09 Fower Failure Trigger 1332006 11 46 09 Video Loss 2 CAM 2 Trigger 13 3 2006 11 46 09 Video Loss T CAM 1 Reset 13 3 2006 17 46 09 Motion T CAM 1 Reset 13 3 2006 11 46 09 Alarm S CAM 3 Tamper 1332006 11 46 09 Armm Disarm Input Tamper Event Handling Page 148 Te eEye Central Monitoring Station User Manual Event Status Column Description No The sequence of the event status Date Date of the event status Time Time of the event status Transmitter Name The transmitter at which the event is triggered Event The kind of event trigger Source The alarm sensor number amp name or camera number amp name of the event Status The status of the event Trigger means the event is triggering Reset means the event has been triggered before without clear Clear means the event has been cleared Show event status each time Step 3 Click the checkbox to pop up when event i triggered the status when event trigger Defaul
10. 2003 Hour Minute ToDay Location Joooooon Office Prarie Eamerai m am ar 2 Enter Date and Time and select one of the sites from Location list 3 Click on OK button to start Playback Page 194 Te eEye Central Monitoring Station User Manual Method 2 1 You can choose Remote gt Remote Retrieval from the Main Panel TeleEye Central Monitoring Station Yideo Fiewer Model CM 01 File System View Connections Camera Event Transmitter Aw Patrol Bann Audio Playback Help userl 09 25 35 2 09 25 36 ie 3 4 Eiei i i csr aai Pa li pA ne Public ASHES a p Mic Gan H i Alarm Images Connection Status Site Operators Operation Center Date Time Events lt gt gt gt office userl Realtime 2006 06 09 09 06 08 Alarm Motion Playback Playback Speed Playback Control s R lt gt in ol x pni D 1 Server is active 11 Site is connected Monitoring Location TeleEye RX 09 Jun 2006 Connected 2 The Search Playback dialog box will display and it will show a list of recording log and Event log in the Connection Server 3 Click on gt or lt button on the Scheduler to search the playback by month 4 Select one of the days from Calendar and you can retrieval the video playback on that day by clicking the button zt Search Playback Day aT Q Eve
11. None Normal an ar ERTS click the boxes under None Normal Enabled Type Tamper or Zone or those actions to change the alarm status alarm Fire Zone 1234 1234 None Entry Exit Z 1234 see type tamper type zone type None Normal Tae SENE None Normal and other action options for the alarm event as shown ALARM 1 Yes 5 None Fire Zone 1234 1234 34 ALARM 2 Yes NO RERIG Entry Exit Z ese 1234 SEOL ALARM 3 No NO IDEOL Normal ALARM 4 No NO None Normal mi wins fa Event Handling Page 102 Te eEye Central Monitoring Station User Manual OR Alarm Setting Summa J x Step 1 Or user can click the Alarm Setting Alarm Name Enables ype ampe Zone i Enopledl Lune i Enabled Type Tamper 1 ALARM 1 T al FieZone 1234 1234 34 l Type per Disable All i 2 ALARM 2 YG ne Entry ExitZ 1234 3 ALARM3 Yes NO None Noma vo ce or Zone to choose all alarms 4 ALARM 4 Yes NO None Normal for the same alarm setting as Alarm Setting Summary shown Alarm Setting ame Enabl id Typ NO All Live Rec Switch za NU Fire Zone 1234 1234 34 Entry Exit Z 1234 None None Normal ALARM 4 No NO None Normal e WwW NM E a wo a E o Alarm Setting Alarm Name Enabled Type Tam g n n 14 YD amp None All es NO U SEOL All SEOL DEOL All ALARM
12. User ID administrator Fassword O In case yoy forget password 1 Please consult the system administrator or 2 IF pou are administrator of group ADMINISTRATORS please click here a Then click on button to launch the Confirmation dialog box Enter Password Reminder to the space provided and click on Reset button x Please enter your password reminder for confirmation Password Reminder Please send the Code to us to retneve password if forget your password reminder under approval of system administrator Retrieve Code Troubleshooting Page 246 Te eEye Central Monitoring Station User Manual If you are unable to remember the password reminder you can click on Retrieve Code button to generate the code Please send the code to our Technical Support and we will send the password to you Problem 2 I am trying to connect to the transmitter using the software through the TCP IP network but the connection cannot be established and there is no video updated on the software Solution Make sure 7e eEye RX transmitter is power on Make sure the transmitter and your PC is connected to the network If the network configuration is not complete please refer to Te eEye RX User Guide Section 3 Basic Installation for Local and Remote Monitoring in order to complete the network settings Make sure the video source is connected to the transmitter Problem 3 No event dial back when an
13. fps 2fps 3fps 4fps and Sfps for recording mode Move the scroll bar to adjust Quality Click FULL or QUAD option for image size Press OK button to exit the panel Click Enable and set the day and time for removing the recorded video Press Apply button on Transmitter Setup panel to save the setting to the transmitter Page 79 Te eEye Central Monitoring Station User Manual 7 7 1 Remote Footage Extraction This function can back up the data stored in the transmitter into local hard disk User only need to select the amount of memory and start time for back up and the function will calculate the end time automatically Step 1 Click on Remote Footage Extraction button Footage Extraction Step 2 Remote Footage Browse For Folder R Extraction panel and Choose a folder for footage extraction Browse For Folder will pop Desktop E B My Documents 1 My Computer E A My Network Places O version 8 22 up Choose a folder for extraction and click OK je g Make New Folder imated End Date Time Footage Extraction Step 3 In Footage Extraction Transmitter Recording Information panel input Start Date Start 11 3 2006 16 03 32 ee E Time and Footage Size in the Extract To ART boxes provided The E Footage Sa 5277 Estimated End Date Time will Start Date Start Time Day Month Hour T ns February G m fxs be calcul
14. 0O00 AUTO PAN 255k CAMERA gt 0 P amp NSPEED gt O0 CHECKSLUM2 gt 255k CAMERA gt 0O00 ZOOM WIDE 255k CAMERA gt O 64 010K CHECK SLIM2 gt 255k CAMERAT gt 0O00 ZOOM TELE 255k CAMERA1 gt 03200 CHECK SLIM2 gt 255 CAMERAT gt O 0 0 0 FOCIS NEAR PRRI ARF AAT 012 CHE CE SIM PRR ARF AAT MIANA IFF 03 00 08 00 08 13 User can press Verify button to verify the output code is correct or not For example user clicks the row TILT UP on the table Command code to start 255 ay i 0 lt TILTSPEED gt lt CHECKSUM2 gt Verify Hexadecimal display FF 03 00 08 00 08 13 Using SUM calculation method Pan Tilt Zoom Page 173 Te eEye Central Monitoring Station User Manual The command and syntax is shown as table below Variable Name Command Default Value in second pamon eono O paors ermos OO ooo Paso dwn PATROLDWELLTIMES Step 6 Press Save As to save the setting as another driver Press Load to load another driver to do the settings a Step 7 Press OK to save the current settings and exit the panel Pan Tilt Zoom Page 174 Te eEye Central Monitoring Station User Manual 10 Working with Patrol Scheduler Video Viewer comes with patrol scheduler You can schedule your remote site connection at different time period in a week In this section you will learn the followings e Adding a Patrol Schedule e Running Patrol Scheduler
15. D Date Time Day Month EJ HOD Management RE a H Recording oo Switches Ez ce Evert Time Synchronization Enabled Primary Time Server Date Time Settings Secondary Time Server Time one Previous Status and Date Current Status and Date Time Transmitter General Setup time windows com a E ae r Second Press Apply button on Transmitter Setup panel to save the setting to the transmitter Minute second time nist gory GMT 08 00 fTime Success 11 03 2006 11 33 42 Success 11 03 2006 11 34 11 Page 72 Te eEye Central Monitoring Station User Manual Primary Time Server time windows com ae Step 2 Secondary Time Server time nist qo v Step 2 Time Zone GMT 08 00 v Step 2 GMT 09 00 GMT 09 30 JIGMT 11 00 GMT 1200 Step 3 Transmitter General Setup Input the address of time server in Primary Time Server Input the address of the secondary time server in Secondary Time Server Choose country from the combo box button Country Press Apply button on Transmitter Setup panel to save the setting to the transmitter Page 73 Te eEye Central Monitoring Station User Manual 7 6HDD Management This menu allows user to view the hard disk information scan disk and format disk Model No The model number of the hard disk Serial No
16. ar Contrast ee ee Color i i e Default Transmitter General Setup Page 64 Te eEye Central Monitoring Station User Manual PTZ Driver The transmitter supports 3 types of PTZ driver Pelco D Te eEye DM4 Series and TeleEye DM Series The 5 baud rate levels 2400bps 4800bps 9600bps 14400bps and 19200bps Transmitter Setup Video Settings 4 Connection Video Mode 4 Network a ee NTSC Mame TeleE ye DM Seres Ver 1 3 a ates T ime o ae eee f PAL Code TDMS03 Baud Rate 4800bps ecording Switches gt Event Video Sources Installed Camera Hame Installed Camera Name W Cam CAM 1 W Cam 2 CAM z W Cams CAM 3 jf Cam4 CAM 4 e E Ee lt U Pls AE hes S ee eee ee ak A Shae ae Ba mea TUTTI III III III III Apple Close i Cam CAM 1 T Step 1 Please click the box of the camera that you wish to enable PTZ function PFa Step 2 Select PTZ driver and baud rate name TOENE UM 9 alles Wet tl a Press Apply button on Transmitter eee Code TDMSO1 Baud Rate 4800 bps Setup panel to save the setting to the transmitter Transmitter General Setup Page 65 Te eEye Central Monitoring Station User Manual 7 4Connection Te eEye RX transmitter supports different kinds of connection device The menu allows user to set TCP IP and modem settings Connection Setup Procedure Click Connection option on Transm
17. 10 1 Adding a Patrol Schedule To ag a patrol schedule Ey the steps below BE TeleEye Central Monitoring Station Video Viewer Model CM O1 File can View Connections Camera Event Control Transmitter Aux Patrol Patol Remote Audio Playback Help TeleE ye Operator www Telefye com Administrator m Camera Li wh if 5 TOPO Ee oe aaa iA M Alarm Images Site Alarm DateTime Alarm Can Connection Status Operators Operation Center Date Time Events i Playback Playback Speed Playback Control Smt mms ss P fara a ne l 11 Server is active 1 Select Patrol gt Scheduler from Main Panel The Scheduler dialog box will be displayed It will show a list of patrol schedule on each day of week To add a patrol schedule on Monday click on Mon tab Working with Patrol Scheduler Page 175 Te eEye Central Monitoring Station User Manual Scheduler Sun Mon Tue Wed Thu Fi Sat Copy From z E0 Status Stat Time End Time Ret Code Stel Name Customer Phone Edit Patrol Fun Stop M Auto Run OOOU0001 Office Signal Commu wa hkoffic TCPAIP noad Public Signal Commu wa hkpubl TCPAIP Start Time HH MM End Time HH MM Schedule Duration HH MM P I Detail 2 uo Anenge il Ca
18. 19 2 Working with Sensor and Input Settings cceccccccssseeceecceeseeeeeeceeeeeeeesseeeseeessseaeeeeessaaees 234 19 2 1 SENS OF SCTINGS sascinte siezd ence does E EE EET 234 19 2 2 Syst m tamper Input setting i is secbscctiy tsictera ties usd oem E adieu tice E E ties 238 19 2 3 ALO Disarm IN DUE setting F cocpciieins unt vad cenboat teased E EEA 240 19 2 4 Secon SWIHCNISCTING A aaria a a dee thie De 242 19 2 5 Power Failure Input setting cccccsssccccceeccnseeeeecsanseccnacuesensacseessaesesensenesessanes 244 20 PROUDICSNOOUING sssceccectessccestecesretissetcnsDensceatecnecsateapaemsbecaasesnsuabensbesaseeaasaeet 246 21 POO SN ease reece ate acs ee ent ae awe Severe a sate a a necoeece a 248 Zist SUPELINK ECAMOIOO renn nn Ratceuratsep sna cnerindty Osan dnturwents usta O 248 21 2 TeleEye RX with Tamper Circuit and External ReSIStOl ccccccseeeeceeeeeeeeeeeeeeaeeeeeeeeens 253 23 GIOS SAI sessile ie dee cada de ch dated eines falc Me acne aed paid eel aac nate Reatinds Panael anwar cust 256 Contents Page 6 Te eEye Central Monitoring Station User Manual 1 Introduction Welcome to 7e eEye Central Monitoring Station This software suite is designed to be running on Alarm Centre that is responsible for remote monitoring with 7e eEye Video Transmitter The software consists of Central Data Server Connection Server program and Video Viewer program The following diagram shows the common configuration
19. PTZ Event LED Buzzer Enable Recording Recording Camera M CAM 1 V CAM 2 V CAM 3 V CAM 4 Recording Mode Recording Extention 1fps On event cleared stop recording after Osec w Continuous Recording Settings Step 2 Click Enable Recording checkbox to enable recording for that event Step 3 Click the checkbox for the V CAM 4 CAM 8 camera to select which camera kam TA for the recording action Select All option is for selecting all cameras Select None option is for selecting no camera However user needs to select at least one camera for the action Event Handling Page 127 Te eEye Central Monitoring Station User Manual Recording Mode Step 4 Click 1fps or Continuous lips option for recording mode P e Continuous Recording Extention Step 5 Click On event clear stop On event cleared stop recording after Osec recording after to select the time for recording after event clear Step 6 Click Recording Setting button to pop up Recording Settings panel EF The options in Recording Settings panel are a global setting that means these settings apply to all event and manual recording actions User may need to do this setting once Event Handling Page 128 Te eEye Central Monitoring Station User Manual Transmitter Setup RX Video Input Connection j Date Time Disk Mode Recording Mode For Manual Recording
20. Pare era ra CAMERA 1 Ivf 18 24 31f oe b Site Operators Operation Center Date Time Events 116 Realtime 2005 07 26 10 41 00 Alarm Alarm Tamper amp 2005 07 26 11 37 33 Motion 2005 07 22 17 39 09 a e a Playback Playback Speed S Lil F hkoffice Realtime Playback Control gt ey 1 Server is active 2 Sites are connected ee 0 eT 1 There is Alarm Image List on the main panel It will show the details of each alarm images When click on the row the Alarm Picture Dialog box with 4 pictures will appear On the Alarm Image List there is color status on each record Red Most recent record without checked Dark Green Already checked Light Green Not checked Working With Alarm Image Page 224 Te eEye Central Monitoring Station User Manual 2 On Menu Click Playback gt Expired Recording Cleanup from Main Panel the Server Expired Recording Cleanup Schedule dialog will appear Exe 1E leE A EN a POTTER e WU PCIVve 3 Input the time for Expired Recording Cleanup schedule Check Enable schedule to make the schedule active Working With Alarm Image Page 225 Te eEye Central Monitoring Station User Manual 19 Supplement for RX model 19 1 Working with Event Dial Back Connection Server can be setup as waiting transmitter for dial back connection If the dial back is connected Video Viewer will alert a group
21. Resolution This is the display resolution for the recorded video Full is the resolution suitable for full screen display Quad is the resolution suitable for quarter screen display During playback quad resolution video may have several noises in full screen display mode Recording Setup Procedure Step 1 Click Transmitter gt Settings on the Main Panel Enter the administrator password to pop up Transmitter Setup panel Click Recording option Ge Transmitter Setting Mea AX Sy Video Input H 4 Connection E Date Time Disk Mode CERTAT E HDD Management Cyclic Continuous 4fps E R Recording Scheduled Recording Gay Switches gt Event Recording Setting C Fixed C fps C Sips Recording Quality amp Aesalution Quality L Excellent Image Size QUAD Recording Retention Enable Disk Mode Step 2 Click Cyclic or Fixed ey l 2 Cyclic option for disk mode C Fined Transmitter General Setup Page 78 Te eEye Central Monitoring Station User Manual Recording Mode For Manual Recording Only Step 3 Continuous O 2fps O dips C Tips Jip Sips Recording Quality amp Resolution Step 4 Quality Low J Excellent Image Size FU LL v QUAL FULL Recording Retention Remove recorded video after 339 a day gt a Remove recorded video at 8 Footage Extraction Transmitter General Setup Step 6 Click Continuous
22. Step In Transmitter Setup panel click Event gt Action option to pop up Event Action panel 6 Transmitter Setup s RX Video Input Et Connection Ay t Date Time Alarm Setting HDD Management g Recording Switch witcnes None Fire Zone aL Alarm None Entry Exit Z E A sore SEOL Nomai Alarm Setting Summary Video Loss Arm Disarm Input Security Switch EJ Tamper Action System Tamper Input Power Failure Input ee ee ee eee eee OR Event Handling Page 122 Te eEye Central Monitoring Station User Manual Step 1 In Transmitter Setup panel click Event gt Any event option to pop up any event setting panel Click Action button near Enabled checkbox to pop up Event Action panel Transmitter Setup as RX Video Input amp 2h Connection Date Time Enabled HDD Management Recording General Settings 9 Switches a gt Event Name ALARM 1 A Alarm 8 Sensor Type Tamper Action Sensor 2 Normal Open NO O None Sensor 3 Single End of Line SEOL Senori O Normal Close NC Double End of Line DEOL Sensor 1 Settings 7 4 Video Loss Zone Type H Arm Disarm Input k Security Switch Normal 3 System Tamper Input E Power Failure Input Oaze Entry Exit Zone 4 Step 2 User can select the action setting for that event as shown on Transmitter Setup a RX Z Video Input amp 2 Connection OE
23. Switches Event Action Summary er ALARM 3 E 8 ea ves E Yes ft Alarm ALARAM 4 4 4 pee Yes No e Yes ni Motion Motion Ee see pos Video Loss HE Disk Usage Level fyi Mens Minaren lise Disk Usage Level Bak ee ee Yes No Yes n Disarm arity Switch em Tamper uas pee sa yee m lt ya ner Failure izge zag ams Yes No as Yes lverheat Yes MHo aal Yes EANNAANNNANANNNNEANNNNNNNANNNNNNNANNNNNNNANNNNNNEANNNNNNNANNNENI Apply Close The event action setting is summarized in Event Action Summary panel 8 1 1 Alarm Alarm It is an input to the transmitter from external alarm sensors Alarm can be used to detect many events at the surveillance area such as fire and illegal entering by someone The alarm event supports BS 8418 2003 which has arm disarm and security switch function Event Handling Page 92 Te eEye Central Monitoring Station User Manual Sensor Tamper Type Alarm tamper event is triggered if someone cuts the wire between the alarm input and the transmitter This event behaves as fire zone type that can be triggered once the wire is being cut Alarm tamper type has choices of none SEOL DEOL Sensor Type The alarm sensor input circuit type is normal close NC The close state of the circuit indicates normal of 7e eEye RX Otherwise the open state of the circuit indicates alarm trigger of 7e eEye RX The alarm sensor input circu
24. The serial number of the hard disk Capacity The total capacity of the hard disk Used Space It is the used up capacity of the hard disk Cycled means the oldest recording data has been removed due to cyclic disk mode for recording Transmitter General Setup Page 74 Te eEye Central Monitoring Station User Manual Scan Disk TeleEye RX transmitter provides this function so as to rescue the hard disk when errors are found and to enhance its performance and reliability After scanning if there is any damaged file it will be deleted so that the remaining normal videos can playback It will be used in the following cases You cannot playback the recorded videos You cannot search the desired video from the recording log Although you can find it you cannot play it You wonder if the hard disk has any problem Format Disk It is used for cleaning up hard disk space for new recording After formatting the transmitter will restart automatically EF During scan disk or format disk all recording playback scan disk and format disk through OSD menu are terminated Transmitter General Setup Page 75 Te eEye Central Monitoring Station User Manual HDD Management Procedure Step 1 Click HDD Management option on Transmitter Setup panel to enter HDD Management panel e Transmitter Setup te Aes Se Video Input HDD Management Fa Connection H Network SA Modem Hard Drive Informationr
25. change Administrator Password Step2 Enter the old password new j password and confirm the new Old Password seny HEHEHE password Click OK to save New Password maram the new password and exit the Confirm Mew Password ae panel Press Apply button on Transmitter Setup panel to save the setting to the transmitter Registration Checking Procedure 7 Registration Checking Step 1 On Transmitter Information panel click Registration Checking checkbox Press Apply button on Transmitter Setup panel to save the setting to the transmitter Transmitter General Setup Page 60 Te eEye Central Monitoring Station User Manual Upgrade Version Procedure vason ws o Step 1 Choose an rxp file tor firmware upgrade a Step 2 el Look ir s Local Disk C a Ee m ee vc _NET re pack 2 01 05 rxp It co YTIC co WINDOWS co winxp O wrs3ads22 EJ Ed Menne epeok 20T On 6 Upgrade Firmware S tep 3 Current Version 2 01 05 New Version 2 01 05 Warning Cc t version 2 01 05 New Version 2 01 05 Step 4 You must NOT disconnect or turn off the transmitter during upgrading You have to ensure your broadband connection is stable Are you sure to upgrade now Upgrade Firmware S tep 5 F rx pack 2 0i D5 rxp Current Version 2 01 05 New Version 2 01 05 CC a OOOO Uploading 40 Transmitter General Set
26. event Or user can click Enabled box to enable or disable video loss event for all cameras Press Apply button on Transmitter Setup panel to save the setting to the transmitter Click Enabled checkbox to enable the disk usage warning level and choose the disk usage warning level Page 111 Te eEye Central Monitoring Station User Manual 8 1 5 Arm Disarm Arm Disarm Arm Disarm input is used for enhancing security level of the surveillance area This input introduce the concept of 3 zone types for alarm fire zone normal and entry exit zone e Armed If the system is armed alarm sensor in normal zone type can be triggered immediately if someone triggers the sensor It is usually used when there is no operator at surveillance area e Disarmed If the system is disarmed alarm events detected from sensors will not result in an alarm except the fire zone type alarm and arm disarm tamper If there are operators at surveillance area it is usually disarmed Arm Disarm Tamper Type Arm Disarm tamper event triggers if someone cuts the wire between the arm disarm input and the transmitter This event can be triggered immediately no matter which zone is Arm Disarm tamper type has choice of none SEOL and DEOL Lb For further details please refer to Section 21 2 TefeEye RX with Tamper Circuit and External Resistor Event Handling Page 112 Te eEye Central Monitoring Station User Manual Arm State The arm dis
27. the state of the circuit is open it indicates system tamper of 7e eEye RX The system tamper input circuit type is normal open NO The state of the circuit is open it indicates normal of 7e eEye RX Otherwise the state of the circuit is close it indicates system tamper of 7e eEye RX Supplement For RX Model Page 238 Te eEye Central Monitoring Station User Manual System Tamper Setup Procedure Step 1 In Transmitter Setup panel click Event gt System Tamper Input option to pop up System Tamper Input Setting panel g Transmitter Setup s RX Video Input H Connection Date Time Enabled EJ HDD Management Recording General Settings 2 Switches a gt Event A Alarm Motion Video Loss a ak Cam 1 Normal Open NO Action Cam 2 Normal Close NC Action l System Tamper Input Settings Type E Cam 3 8s Cam 4 Action D Arm Disarm Input System lamper Input Settings Step2 Click Enabled checkbox to Enabled enable system tamper input Type Step 3 Click Open or Close for Normal Open N0 sensor type option Normal Clase NC Step 4 Press Apply button on Transmitter Setup panel to save the setting to the transmitter Supplement For RX Model Page 239 Te eEye Central Monitoring Station User Manual 19 2 3 Arm Disarm Input setting To customize Arm Disarm Input settings follow the steps below Step 1 In Transmitte
28. 1 Click on Scheduled H A Connection Date Time E HDD Management 5 0 am NENNE ve sun mon me weo mu rr SAT Recording button Qy Switches 01 00 E Event 02 00 Alarm 03 00 04 00 Es Motion 05 00 fe Video Loss 06 00 Sal oe ae aii g i a 7 Disk Usage Level gan Arm Disarm Input 09 00 Tamper Action 10 00 s Security Switch n A System Tamper Input 13 00 Power Failure Input 1 4 00 Overtheat z 17 00 18 00 19 00 20 00 a5 21 00 22 00 23 00 Recording Setting Motion Setting Today Day View Reload PITTI Apply Close Ge Transmitter Setup ee crams Scheduled Recording Step 2 ADD panel and Add H A Connection Date Time HDD Management E rR Recording Scheduled Recording oy Switches Q Event Alarm 4 Motion Bh Video Loss Disk Usage Level Arm Disarm Input Tamper Action s Security Switch amp System Tamper Input Power Failure Input Overheat Schedule Recording will Pop up CE Ee a Recording Setting Motion Setting Today Day View nekad C Apply Close Transmitter General Setup Page 82 Te eEye Central Monitoring Station User Manual E B E Mese mesno m eA e m aa Fo A a E E B Ej Moema PiCAM IG m cwi IO e m ca M eMis m ceM M CMe B E Step 3 CAS e E e ie Step 4 GANS m e e E a Step 5 Pics TI CMe Po e 9
29. 255 CAMERA O11 BIO TIL 255 CAMERA gt 0O00 PAN LEFT 255 CAMERA gt O14 PANSP 255 CAMERA gt O 0 0 0 PAN RIGHT 255 CAMERA O12 PANSP 255 CAMERAT gt O 0 010 AUTO PAN 255 CAMERAS 012K PANSP 255K CAMERA gt ONONO ZOOM WIDE 255K CAMERA gt O64 C 255 CAMERA gt 0000 ZOOM TELE 255 CAMERAT gt 032 0 10 C 255 CAMERA gt O00 En CIIS NFAR PAR AMF RATS 1 IMININ CE PRR AMF RAT 5 MMIII New verity IFF 03 00 08 00 08 13 Camera ID Speed Pan Tilt Duration PTZFI Duration Auxiliary Patrol Settings Command Properties Fan Speed Tilt Speed Pa Slower Slower Faster Faster Pan Tilt Zoom Page 171 Te eEye Central Monitoring Station User Manual Step 2 Press Camera ID tab and enter the value to compute the value of camera ID Camera ID Speed Fan Tilt Duration PTFI l Duration Ausia Patrol Settings Command Properties ll 1 lt CAMERAI gt CAMERA NUMBER LAMERA Z gt a 3 fi CAMERA NUMBER CAMERAS 3 CAMERA NUMBER For example The PTZ camera is installed at camera 4 and input value 1 lt CAMERAI gt 1 4 1 4 decimal 04 hexadecimal Step 3 Press Speed Pan Tilt tab and set the values for the PTZ settings in details Input the value for the 5 levels of slowest slow middle fast and fastest of the pan or tilt speed Duration PTZFI Duration Auxiliary and Patrol Settings tabs are in s
30. 4 A message box will be showed after the backup is completed Working with Central Data Server And Video Backup Page 215 Te eEye Central Monitoring Station User Manual Backup Success x Database files i backup to C backupiD atabase Backup 2003 09 10 5 To restore the database select System gt Database Logs Backup gt Import from from menu Click on Yes button after you closed all other copies of Video Viewer in you network warmina i x 7 Please close all other Reception Software in your LAN before importing database files Do you want to continue 6 The following dialog box will display for source folder to copy database files You can click on Browse button to select folder Click on OK button to complete Select folder to import database files from x Selec Folder Browse Cancel 7 A message box will show after the import is completed You need to restart the software manually Import Success x l Fi Database files is restored to D D Please restart the software again Working with Central Data Server And Video Backup Page 216 Te eEye Central Monitoring Station User Manual 16 2Working with Video Backup To perform video backup follow the steps below 1 Select Playback Start Server Playback from Main Panel The Remote Retrieval dialog box will display and it will show a list of recording log in the Connection Server Remote Re
31. Action Delay 10 sec 3 E3 Motion Cam 1 The period for siren to be on again when events are re triqgered Action E3 Cam 2 Action 5 K3 Cam 3 Action E Cam 4 Action Sh Video Loss Arm Disarm Input p Security Switch E System Tamper Input Power Failure Input Sensor 1 Alarm Action lt Event Handling Page 142 Te eEye Central Monitoring Station User Manual Enable Buzzer Step 2 Click Enable Buzzer checkbox to enable buzzer for that event Step 3 Click Buzzer Settings button to pop up Buzzer Settings panel ara The options in Buzzer Settings panel are global settings that mean these settings apply to all buzzer actions User may need to do this setting once fe Buzzer Settings Step 4 Click Action Duration to Buzzer Settings select the time for buzzer Acton Duration WOseo w action duration Click Action Delay to select the time for Acton Delay buzzer action delay Press ok J came OK button to exit the panel Step 5 Press Apply button on Transmitter Setup panel to save the setting to the transmitter Event Handling Page 143 Te eEye Central Monitoring Station User Manual 8 3 Event Indication TeleEye Central Monitoring Station has user friendly event display interface and accurate event log User can realize event trigger through different panels on the interface or read the event log 1 Event Panel 2 Event Sta
32. C TAMPER Normal Close Se TAPER NORMAL SIC OZ HiZ O C OC TAMPER Normal Open Appendix Page 257
33. Central Monitoring Station User Manual 4 Click on one of the events that you want to setup for dial back operation e g Alarm Sensor 1 Click Dial Back option to set dial back setting Transmitter Setup a Aix Sensor 1 Alarm Action Video Input f Connection Date Time HDD Management Recording Switches 4 gt Event A Alarm A Sensor 1 Sensor 3 1 Sensor 4 K3 Motion Video Loss Disk Usage Level Arm Disarm Input x System Tamper Input Power Failure Input Overheat V Enable Dial Back Dialback Information Disabled Disabled Disabled Reload Live Recording Switch Dial Back E mail PTZ Event LED Buzzer 210 17 139 131 2048 Dialback Settings TTTTTIIIIIIIIIIIIIII III III III Apply Close 5 Click Dialback Settings button The Dialback Entry dialog box will display Enter IP address or phone number of the PC Dialback Entry Event Dial back Entry First Entry C Disabled C Leased Line Direct To Com 210 17_ 139 131 Port 2048 Network IF C Modem Third Entry Disabled C Leased Line Direct To Com Network Modem Reconnect Duration a sec Retry Count 10 v Second Entry Disabled C Leased Line Direct To Com C Network C Modem Forth Entry Disabled C Leased Line Direct To Com C Network C Modem C Since dial back allows the transmitter to connect to one remote PC only th
34. Commands AT Seles Ring Count 1 C4 Ds CLELLLLLLLLL Modem Settings Baud Rate bps 4800 19200 57600 9600 38400 9115200 Transmitter General Setup Step 2 Ring Count Choose Baud Rate and Ring Count setting items Page 70 Te eEye Central Monitoring Station User Manual Step 3 Press Apply button on Transmitter Setup panel to save the setting to the transmitter 7 5 Date Time It allows users to set the clock for 7e eEye RX transmitter manually or automatically with the internet clock Date Time Setup Procedure manually Step 1 Click Date Time option on Transmitter Setup panel to enter Date Time Settings panel 8 Transmitter Setup Date Time Settings Date Time Day Month Year Hour Minute second 11 2 March s 2006 2 S a E fp a Fas EJE H aL __ d SS d L__ 4 Switches lt 5 H LES Event l M Time Synchronization Enabled PITLiIitiriiit titre TTT LLL LLL wes Apply Transmitter General Setup Page 71 Te eEye Central Monitoring Station User Manual Step 2 Select the date and time Date Dap Month Year 3 S October w 2005 Time Hour Minute Tb 49 Step 3 Date Time Setup Procedure with internet clock Step 1 Click Enable checkbox in the Date Time Settings panel 8 Transmitter Setup RK os Video Input a Connection Date
35. E p am Sj Operation E vent Hide Filter YVOUUUUUUSSSISISIIE D Fj 6 Click on Hide Filter button if you want to increase the display area for the logs Working with Logs And Reports Page 207 Te eEye Central Monitoring Station User Manual User Logs UserID Operation Event_ Center Date Center Time Site Name Site Date Site Time Sensors Cameras Motion Video Lo User Disconnected form Server 2003 09 09 w Start Playback from Server 2003 09 09 12 14 02 david User Connected to Server 2003 09 09 12 14 00 david User Disconnected form Server 2003 09 09 12 13 54 david Stop Playback from Server 2003 09 09 12 13 53 david Start Playback from Server 2003 09 09 12 06 15 david User Connected to Server 2003 09 09 12 06 12 david Login Successful 2003 09 09 12 05 32 david Logout 2003 09 09 11 17 57 david User Disconnected form Server 2003 09 09 10 47 10 david Stop Playback from Server 2003 09 09 10 44 09 david Start Playback from Server 2003 09 09 10 10 15 david User Connected to Server 2003 09 09 10 10 13 david User Disconnected form Server 2003 09 09 10 05 08 david Stop Playback from Server 2003 09 09 10 05 04 david Start Playback from Server 2003 09 09 09 31 05 david User Connected to Server 2003 09 09 09 31 03 david Login Successful 2003 09 09 09 30 25 david Logout 2003 09 08 18 15 13 david User Disconnected form Server 2003 09 08 16 17 45 Public david User Disconnected f
36. Name cannot be changed after you have assigned it 3 4 Setting Up Device Manager Choose Server Information tab click on Devices button to start Device Manager It will show a list of connection devices available on the system x Enabled TEPRIF Mo U S Robotics 56K Message Direct toa COM General modem to COM Currently the system supports TCP IP PSTN Modem ISDN Modem Lease Line Modem and Null Modem Direct to COM port To modify device properties follow the steps below 1 Double click on one of the devices from the list or click on gt gt button It will prompt you to enter administrator user ID and password For the first time setup enter administrator as login ID and 000000 as password Configuring 7e eEye Central Monitoring Station Page 18 Te eEye Central Monitoring Station User Manual 2 You can change the Device Type Dial Out and Standby properties on the right Click on OK button to confirm the changes Device Manager x Enabled Type Dialut_ Standby Device Propertie TCPIP TCPIP true U S Robotics 56K Message TCPYIP Direct to COMI General modem to COM w Enable Type TEPAP Dial Out true Standby ae Depending on connection type of transmitter you should enable one of the devices in the system so that you can use it for connection 3 5Setting Up Recording Partition Connection Server program provides central video recording To enab
37. Yes Yes ZyXEL omni net PLUS USA Nokia 30 Cable WAN SRR EHEEG LZTP LPT IPCONF 288 H323 2B Direct to COM1 General modem to COM1 Te eEye Central Monitoring Station User Manual Step 9 Dial Out Standby Step 10 Device Properties Step 11 i TCPAIP Enable Type TCP IP Dial Out Yes y Standby Yes Yes In Device Manger dialog box choose the Device type and press gt gt to continue the setup Enter the alarm password The default alarm password is 000000 In Device Properties section choose Standby to Yes Event Handling Page 136 Te eEye Central Monitoring Station User Manual 8 2 5 Email Email setup procedure Step 1 Click Enable to enable email notification Fi Rs E Video Input Fl Connection oo Date Time SE HOD Management E Recording Switches ve Sensor 2 fo Sensor 3 Sensor 4 Bow E Cam 1 eS 4 Cam 2 kn 74 Cam 3 Ez 7 Cam 4 fe Video Loss H E Disk Usage Level GD Arm Disarm Input ee 4 System Tamper Input Fey Power Failure Input paa E SEx Overheat EJ Action DNS Setting Event Handling Page 137 Te eEye Central Monitoring Station User Manual E mail Notification ettines Step 2 Select Email Setting to pop Server Informatiori CMTE Server rr up the email notification setting menu Enable Authentication SMTP i 7 Server AEE ene Eas
38. alarm inputs 4 input for 4 CAM transmitter You can set the type and the status for each alarm source Each alarm can associate up to 16 video sources 4 video sources for 4 CAM transmitters In addition with the BS8418 mode sensors can be constructed to detect any tamper event so that it can prevent the sensors from tampering In this section you will learn the followings Sensor settings System Tamper Input setting Arm Disarm Input setting Security Switch setting Power Failure Input setting Only available in BS8418 mode 19 2 1 Sensor settings To customize sensor settings follow the steps below Step 1 In Transmitter Setup panel click Event gt Alarm gt Sensor No option to pop up Sensor No Setting panel g Transmitter Setup sn RX Video Input hj S Enabled HDD Management Recording General Settings 9 Switches IQ Event Name ALARM 1 Sensor 1 Settings z Sensor 1 j Action bi lea ii Eae Normal Open NO Bone 4 1 Sensor 3 Single End of Line SEOL E Ja Sensor 4 Normal Close NC Double End of Line DEOL a Motion Video Loss Zone Type H Arm Disarm Input k Security Switch Tamper Action 4 System Tamper Input Power Failure Input Normal Fire Zone Entry Exit Zone Supplement For RX Model Page 234 Te eEye Central Monitoring Station User Manual Sensor Settings step 2 Name ALARM 1 S
39. backward direction Playback Page 197 Te eEye Central Monitoring Station User Manual 14Log amp Picture Backup 14 1Open amp Save Picture TeleEye CMS supports to open and save picture including snapshots of each camera in Windows bitmap BMP format Open amp Save Picture Procedure Step 1 Click File gt Open Picture option on the main panel to pop up Open Bitmap panel Tit TeleEye Central Monitoring Station Video Viewer Model CM V V01 Log amp Picture Backup Page 198 Te eEye Central Monitoring Station User Manual Open Bitmap Step 2 Select a picture file with the Look in TeleEye Wi lt 30 fem I s S rec bmp S rx no rec brp bitmap format in the window S rec_4 bmp S re rec 4 bmp b Sl rec_button bmp SY rxrec bmp platform and press Open C plug bmp renad Oh S sec_switch bmp S plug_small bmp E frx bm A status2 bmp S power bmp d rx dim rec bmp S status3 bmp button The Picture Viewer panel will pop up File name re brnp Files of type Bitmap file bmp lat mie sewer cad Step 3 In Picture Viewer panel press Save As i icon to pop up Save Bitmap panel ae User can click Open S icon to enter Open Bitmap panel and Location F304 E a select a picture file again Camera CAM 1 O4 Nov 2005 10 41 50 C User can click Close button to cancel the operation and go back to the main panel Log amp Picture Backu
40. be turned on again when event i re triggered select the time switch action Event Latch Durations z0 sec vi Only applied tor latch switch delay Click Event Latch Duration to select the time a mn MTT ILLriiiirirtitriit 5 min lt switch latch duration Press OK button to exit the panel Step 8 Press Apply button on Transmitter Setup panel to save the setting to the transmitter Event Handling Page 132 Te eEye Central Monitoring Station User Manual 8 2 4 Dial Back Dial Back Dial back allows the transmitter to connect to one remote PC and displays live video if an event is triggered Therefore remote operator can recognize what situation is at the surveillance area Reconnect Duration The reconnect duration is the period between each dial back retrial in second Retry Count The retry count is the number of dial back retrial if dial back fails Dial Back Setup Procedure Step 1 In Event Action panel click Dial Back option to set dial back setting Transmitter Setup wo AX Cam 4 Motion Action Video Input j 5 ee Live Recording sah oisnean PTZ Event LED Buzzer HDD Management Recording l Enable Dial Back Switches gt Event Dialback Information A Alarm H Cam d E Network 210 17 139 131 2048 Cam2 F 4 Cam 3 Disabled 3 4 Ei Disabled EJ Action z Disabled Be Video Loss saint Disk Usage Level
41. change from one transmitter to another one you have to inform us to update our database record To do this you can visit our 7e eEye Product Support again and follow the steps below Step 1 Transmitter Modification gt Select a sureLINK address Domain Name you want to modify TeleEye Remote Monitoring System Microsoft Internet Explorer File Edit View Favorites Tools Help Pe S 21S we Se 8 ee Back Forward Refresh Home Search Favorites History Mail Print Edit z Messenger Address http www teleeye com z P Go i Links Vision Beyond Boundaries _ S z a B g Career Main Logout Contact us Welcome to TeleEye Customer Support System PX Chinese As our valuable customers you are able to access to the following customer support services here Registered User sureLINK Address Login ID The built in sumeLINK technology of your TeleEye H transmission unit enables dynamic IP Internet Peter connection You may use your desired sureLINK address instead of the dynamic IP address to Password connect to your remote site The sureLINK service is US 19 year and it is free of charge for the ESET first year sureLINK Address Registration Login You may registration your desired unique sureLINK address for your TeleEye H transmitter Associated Transmitter Mogification Vou m T AEE LEZE L fink address you may swtich to another auy Teter Wr SL cress y associat
42. eo asaan Back Eamsard Up Cut Copy Paste Unda AUTORUN ERROR TAT RECLOG DAT Select an item to SITE DAT TPFlayer exe view its description 740l E My Computer A Working with Central Data Server And Video Backup Page 219 Te eEye Central Monitoring Station User Manual 16 3Using Portable Player To play video backup files follow the steps below 1 Go to backup folder and double click on Portable Player TPPlayer exe icon You will see the following Portable Player main screen TeleEye Portable Player iol x File View Help Audi 1 E ea IE TAS 2 Select File gt Open from Main Panel and the Open dialog box will be displayed Select RECLOG DAT file and Click on Open button to continue Open CS2L Look in E Disk ce ogogoggg aa RECLOG DAT Files of type Recording log files RECLOG DAT Cancel 2 Working with Central Data Server And Video Backup Page 220 Te eEye Central Monitoring Station User Manual 3 You will see a list of logs showing in Open Log dialog box 82 Open Log SiteName StartDate Time End Date Time Camera Alarm OOOOOO00 Office 09 09 2003 12 22 08 09 2003 12 54 A A Search Retrieve Cancel 4 You can click on Retrieve button to retrieve the log If you want to search the video click on Search button and enter the Date Time Date Time Search Search Informatica Date
43. event is triggered Solution Make sure you set dial back as the associate action of the event Make sure the software is in standby mode Problem 4 PTZ camera does not function Solution Make sure the PTZ is functioning properly Check the PTZ camera ID The camera ID should be as same as the camera number Troubleshooting Page 247 Te eEye Central Monitoring Station User Manual 21 Appendix 21 1sureLINK Technology sureLINK technology is available in Te eEye RX which enables you to connect to the transmitter with broadband dynamic IP Internet connection If you can only use broadband dial up account to connect to the Internet through your computer SUreLINK provides a solution for sharing the Internet connection between your computer and the transmitter sureLINK is a group of additional functions services and software provided for the transmitter so as to make it connect to the Internet in any connection methods Such function can only be used if you have subscribed for this service After you have done so you also need to configure the transmitter to make SureLINK available This section will help you to configure and use it By using of sureLINK technology the powerful 7e eEye RX can work on broadband Internet economically a cost effective and convenient remote live video monitoring anytime and anywhere e sureLINK Address You can apply for a sureLINK address domain name such as www hkpublic teleeye
44. l x Configure the Server AT Folder Browse Server ID Click the butto If the Folder requires log on please fill in the Log On Information Log On Informatio User name Click the Butta Click the Butto Password Click the butto Cancel Status Semer ie ready The first thing you have to do is to manually create a folder in your PC to store the database files For example if you want your database files to be stored in D database Please go to Windows Explorer to manually create a folder database in D Next click Browse to choose your desired path yt TeleEye Central Monitoring Station Connection Server with Central Data x Server Information Recardina About Select Database Path pe x Configure the Server Selec Folder Eie 3x server ID osad Fiecthe bone ee Se H backup recording files Log On It E E ca backup fl Click the butto a 3 cd label eet EH cme viewer 1 02 Click the butto H CMS Fiewer Passi H E CMS Viewer 0206 fy code compare EE data sheet Bod E database 1 ra ia JLL Click the butto Status Serer is ready Configuring 7e eEye Central Monitoring Station Page 16 Te eEye Central Monitoring Station User Manual Then click OK If your database path is on another PC and that PC requires Windows logon procedures please enter the Username and Password for logging on to that PC too Otherwise ju
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46. of the PTZ camera Pan Tilt Zoom Page 161 Te eEye Central Monitoring Station User Manual Wiper Duration The action time taken for the wiper of the PTZ camera Patrol Speed The movement speed for one position to another position of the PTZ camera Patrol Dwell Time The time for the PTZ camera to stay at one position ar Due to different PTZ camera supports different driver operation some PTZ camera settings may be dimmed If there is any problem please refer to the manual of the PTZ camera to read if the PTZ have that function or not PTZ Setting Procedure Step 1 Click Transmitter gt Settings icon on the main panel and input the administrator password to pop up Transmitter Setup panel Choose Video Input option to do the PTZ camera settings Transmitter Setup ae Video Settings Zy Video Input a Connection Video Mode Date Time T B J HDD Management Mee Here el TeleEye DM2 Series Ver 1 3 x Recording i gt ee fe PAL Code TDMS03 Baud Aate 4800 bps Installed Camera Name Installed Camera Hame PTZ W Cam 1 CAM lw Cam 3 W Cam2 CAM 2 H E o E o o E NENEN ANNNENNNNNANANNNNNANANNNANNNNNNNNNNNNNNNNNNNNNNNNNNNANENNNNNEI Reload Pan Tilt Zoom Page 162 Te eEye Central Monitoring Station User Manual 4 Pp a Step 2 Select the suitable PTZ driver C L aes Ver t i and baud rate according to the PTZ camera Installed Camera Na
47. of users currently associated with the site Operator can choose the site for monitoring In this section you will learn the followings e Setting Up Transmitter and Connection Server e Handling Event Alert e Alarm Panel Indicator 19 1 1 Setting Up Transmitter and Connection Server To configure your transmitter for dial back operation you should enter IP Address or Phone Number in the dial back settings of transmitter To setup dial back settings in Video Viewer follow the steps below 1 Make sure that your account is authorized for transmitter settings 2 Connect your desired site for configuring dial back settings 3 Select Transmitter gt Settings from Main Panel The Transmitter Setup dialog box will display Er If the current connected transmitter doesn t have BS8418 mode or currently BS8418 mode isn t enabled in the transmitter the events available in Event Handler Settings will be different Basic events for all transmitters without BS8418 mode e Alarm Triggered Motion Detection Video Loss Disk Full System Failure Supplement For RX Model Page 226 Te eEye Central Monitoring Station User Manual Events for transmitters with BS8418 mode e System Tamper Arm Disarm Input Tamper Security Switch Tamper Power Failure System Restart For transmitters without BS8418 mode enabled or supported Event dler Settings A Dokl is System F allure Supplement For RX Model Page 22
48. on Show Details button or double click on one of the customers from the list The following dialog box will be displayed x Details Gites Customer Information Customer ID TELEEYE First Mame TaiMan Last Mame Enan Title Mr Job Sales Manager Address ii m N City eel State EE Zip ooo Country oOo Phone i yi Mobile Fax E mail ae Remarks 2 You can update customer information in the Details tab Click on OK button to save the changes Administrating Customer Account and Site Information Page 31 Te eEye Central Monitoring Station User Manual 3 Click on Sites tab It will show you a list of sites that are associated with the customer Details Sites Mo PhoneaP Address Area Region Country New Delete Show Detail 0 records Ok Cancel 4 Click on New button to a new site information Administrating Customer Account and Site Information Page 32 Te eEye Central Monitoring Station User Manual 5 The New Site dialog box will be displayed Enter the site information to the space provided in Site Details tab Site Details Contact Additional General Information m Required Field Site Name fF Reference Code a Serial Number fo Registration Code Phone IP SS Connection Type sf Model Password Address Town Area Count Region Country ss Postcode Ip s
49. switch set latching duration to be 10 sec and action delay to be 10sec If an OF 10s 108 105 event is triggered the status of the switch is shown on the right 15 lc For push button switch set latching duration to be 1c 10sec and action delay to be 10sec If an event is ag triggered the status of the switch is shown on the right Event Handling Page 130 Te eEye Central Monitoring Station User Manual Switch Setup Procedure Step 1 In Event Action panel click Switch option to set switch setting g Transmitter Setup RX Video Input amp Connection Date Time EJ HDD Management Recording Switches cr Event 3 A Alarm G A Sensor 1 Sensor 3 Sensor 4 E Motion SR Video Loss HD Arm Disarm Input E P Security Switch cH 46 System Tamper Input i 2 Power Failure Input Sensor 1 Alasm Action Live Record ialBack PTZ Enable S Event LED Buzzer Switch Control C Enable Switch 1 Type Latching Enable Switch 2 Type Latching Enable Switch 3 Type Latching C Enable Switch 4 Type Latching Action Delay 20sec The period for Switches to be turned on again when events are re triqgered Only applied for latch switch Switches Settings Latch Duration O sec Enable Switch Control Step 25 Click Enable Switch Control checkbox to enable switch action for that event SOREN HORG Step3 Click Enable Switch No Enab
50. to confirm the removal click on Yes button to delete the site x lt gt This will permanently remove 7 Office Seral Number VTC1 0085 and all its related information including camera information from the record Are You sure 5 5 Assigning Access Rights To Group To assign access rights to group follow the steps below 1 Select one of the sites from Sites tab and click on Show Details button The Site dialog box will be displayed General Information Required Field Site Marne JOffice Reference Code Serial Number J TC10085 Registration Code PhonesIP Jwww hkolficeteleeyeteleeyenct Connection Type TCRAIP Password ee Model et Address zz S D Town tea Count Region Country FostcodeZip Cancel Administrating Customer Account and Site Information Page 36 Te eEye Central Monitoring Station User Manual 2 Click on Groups tab It will show a list of groups that are allowed to monitor Click on lt button to add a group to the list or click on gt button to remove the group from the list ADMINISTRATORS HEW GROUP H Administrating Customer Account and Site Information Page 37 Te eEye Central Monitoring Station User Manual 3 Click on Alarm Alert button to setup alarm alert priority Click on lt button to add the group to the list or click on gt button to remove the group from the list
51. 0 sites 2 1Installing Te eEye Central Monitoring Station To install Te eEye Central Monitoring Station onto your computer follow the steps below Insert disc into CD ROM drive and a menu will be displayed If you cannot see the menu your computer has been disabled Auto Run capability You can double click on CD ROM drive icon in My Computer Select an item and click on OK button to install The installation program is launched Please follow on screen instructions to complete the installation Note that Connection Server program requires you to enter serial number for the installation You can find the serial number on the disc If you want to configure multiple viewers in your network you should install Video Viewer program to each computer Getting Started with 7e eEye Central Monitoring Station Page 10 Te eEye Central Monitoring Station User Manual 2 2 Multi language setting Te leEye RX transmitter supports Multi language The default setting of language is English Language Setting Procedure Step 1 Click Help gt Language option on the Main Panel as TeleEye Central Monitoring Station Video Viewer Model CM Y V01 File System View Connections Camera Event Control Transmitter Aux Fatol Remote Audio Playback Help Language TeleEye Operator __Languag Administrator 4 i 7 has Camera L MicGain H 1 1 Alarm Images Site Alarm DateTim
52. 1 should be longer than 8 minutes while Delay 2 should be longer than the time for going from security switch to Alarm 2 and so on Event Handling Page 94 Te eEye Central Monitoring Station User Manual For Exit Zone Surveillance zone Alarm 1 Alarm2 Alarm3 Alarm 4 l ARM i yy a l I TeleEye RX Security Switch L f Delay Delay Delay Delay Time line The exit delay is the period of time for leaving a surveillance zone without making false alarm i e Alarm 1 Alarm 2 Alarm 3 and Alarm 4 The purpose is to let the user installer have enough time to leave the surveillance zone after the transmitter 1s armed User installer can set the delay time for each alarm The detail procedure is as below 1 user arms the system 2 the alarm is at exit delay 3 the 1 trigger is made by Alarm 1 i e user leaves the surveillance zone and the exit delay time begins 4 2 3 and 4 triggers are made and each exit delay starts respectively 5 user turns off the security switch or waits for any alarm exit delay to expire For example if the time for leaving the surveillance zone is about 8 minutes user should adjust the delay time so that Delay 1 leaving time between transmitter and Alarm 1 Delay 2 leaving time between transmitter and Alarm 2 Delay 3 leaving time between transmitter and Alarm 3 and Delay 4 8 minutes The alarm will be activated after the exit
53. 12 3 TOCE AR COMOL eiie a aa aden ea waaay inane ae shes ginal tad la 189 13 STEW 0 0 anne ee eT Peo OPE PCE no nF one T Pee ene eee eer ee 190 13 1 Expired RECOrdiNd Clea arena a bee Bask tans a ele vesssduyestestoeaeecuaete 190 13 1 1 Making schedule to cleanup expired recording IN Serve 1sccccesseeccenneeeseaneeees 190 13 1 2 Setting up the recording retention period of individual site data stored in SOI Clasico icky re a ied alien arena a E suse et aie ane ce Galindo alr oan tl begs 191 13 1 3 Making schedule and setting up the retention period of recording stored in the TEARS IVIL rasna a aa a esd ctce esd gua aa athena 192 13 2 Working with Server Video Playback ccccsceeccceecseseeeeeesseeeceeeeseeaeeeessseeeesessaaeeeeesaaaess 193 13 2 1 Retrieving Video Playback From Recording LOG sccccssseeeesseneeeeessesaneseeeeeens 193 13 2 2 Searching Video PIAVDACK 0 ccsssecccccsssnescccsnueeeccscaueeecesscaueseeesssauasecessaaaessesssaaaass 194 13 2 3 Controlling Video PIAVDACK ccccssseeeccccsneeseecsnsuseecesnausceeesssauneeesssaausesesssaaesseesaaas 197 Contents Page 5 Te eEye Central Monitoring Station User Manual 14 LOOS PICTUPE BACKUD sisccscecercesxececsesuecossenuececsnsuscnesenessaconaceseceeasecnceeseeensexs 198 ge rg mms 9 gars Save PICIGA 198 TAZ PR OVIOW oriire a poate tednes east quaRanendeiedear dui a o a e 202 14 3 Printer Seiup amp Pring tiie cee en eee hel cle ele eee
54. 3 No NO SEOL Norma ALARM 4 No NO SEOL Normal e w N Alarm Setting Summary Alarm Setting Alarm Name Enabled Yes Fire Zone All Yes None Entry Exit z Entry Exit Zone All ALARM 3 No NO None Entry Exit Zs ALARM 4 No NO None Entry Exit Z Switch 34 Normal All e w N Step 2 Press Apply button on Transmitter Setup panel to save the setting to the transmitter Event Handling Page 103 Te eEye Central Monitoring Station User Manual 8 1 2 Motion Motion Motion detection can be triggered when motion occurs on the camera Motion detection has different sensitivity levels For motion event on each video input channel it depends on the motion of selected area User should setup the motion areas and sensitivity Motion detection has generally 4 options high middle low and custom Custom option allows user to select the sensitivity level and area by him her Motion Detection Example If motion detection is enabled object movement is captured by the camera as shown below The normal display area is the selected motion detection area The blue area cannot detect any motion Motion block is activated when there is any movement on the camera HAH H Motion Block Event Handling Page 104 Te eEye Central Monitoring Station User Manual Sensitivity e Level The level definition of motion detection is due to the luminance level difference between
55. 7 Te eEye Central Monitoring Station User Manual For transmitters with BS8418 mode enabled Event Handler Settings ES Event Handler Settings H Alarm 5 Motion The event handler supports the following events triggered by transmitter When eventis triggered i Mideo Loss pou can ehable video recording switch control dial back e mail notification and buzzer Disk Full z System Failure Alarm System Tamper of transmitter including tamper 2 Armi Disarm Input Tamper Security Switch Tamper Motion Power Failure System Restart Video Loss Set this option if youswant to handle event that is tagered by video loss detection Disk Full Set this option if youwant to handle disk fullevent that fixed recording mode it enabled in transmitter System Failure Set this opboriif pouswantto handle system failure events such as processor and hard disk failure System Tamper Set this option if youwantto handle tamper events of the system Armm Disarm Set this option if youaant to handle tamper evest of the Arm Disarm Input Input Tamper Security Switch Set this option if pouswant to handle tanper event of the Secunty Switch Tamper Power Failure Set this option if you want to handle powertailure events System Restart Set this option if you want to handle system restart event that is caused b the system or manually Reload Defaut Cancel Appl Supplement For RX Model Page 228 Te eEye
56. 9 2 4 Security Switch setting To customize Security Switch settings follow the steps below Step 1 In Transmitter Setup panel click Event gt Security Switch option to pop up Security Switch Settings panel S Transmitter Setup att RX Video Input pasties 7 Enabled EJ HDD Management Recording General Settings Switches Security Switch Settings On Type Tamper Open None Single End of Line SEOL a ampe Sct Close A 1 System Tamper Input Double End of Line DEOL a Power Failure Input C Associate Switch Security Switch Settings Step 2 Click Enabled checkbox to Enabled enable security switch Bi Tae Step3 Click Open or Close Open option for on type C Close Supplement For RX Model Page 242 Te eEye Central Monitoring Station User Manual Tamper Step4 Click None SEOL or 2 None O Single End of Line SEOL DEOL option for tamper Double End of Line DEOL type esOclate swier Step 5 Click Associate Switch 2 checkbox to enable associate switch 2 for security switch are If security switch associate switch 2 is enabled the switch 2 action for all other events will be disabled Step 6 Press Apply button on Transmitter Setup panel to save the setting to the transmitter Supplement For RX Model Page 243 Te eEye Central Monitoring Station User Manual 19 2 5 Power Failure Input setting To cust
57. 90 8 EVEN AANO O sareen E E teeeeeeene 91 8 1 EVON e e a a E eae ened ena witals 91 8 1 1 A aa E E TE E E 92 8 1 2 Moto ate sects oe E E E OT 104 8 1 3 VIQCO LOSS oare E E E a abies oman hacaans 109 8 1 5 AE ae kota 5 ea a a a a a a ee 112 8 1 6 SECU GWOT e e R ok eee esc 116 8 1 7 SVSICI Tampe resar r ete A eal ate eae Asia 118 8 1 8 POWECM FAN ULG zoenen a a aduianoummensaneciac 120 8 2 ACUO giizorctteaa ae sands seate E hot aastissiae sau cova Vena A E 122 8 2 1 LIVE ANCA eee ee deticnccuttate dined T E E EE 124 8 2 2 RECON estes erat tains od cB EA esd mua Ope acd ct Bau ei E E RA 125 8 2 3 EIE Maha teeta aad AEE EEEE AAE AS E NE EEA acest AA eee ac 130 8 2 4 DalBaACK enere a a a a e E 133 8 2 6 Fan THE ZOOM FI Z ara n Odie piaatacs an can ce scackcp eaiedeseateean 138 8 2 7 EVODLE D ore a eT E N EA E E TA a 140 8 2 8 BUZO oe secre EA ealne el Alcs oo a eet hee eves aae 141 8 3 PVEN AICA 116 dae eee nee ener arene Ree enon earn seen ane sea ne een ete en Renee ne a Paneer hh oe 144 8 3 1 EVEN AIAG r E E upashind uthdainevQruiacel teal daa vusa und O 145 Contents Page 4 Te eEye Central Monitoring Station User Manual 8 3 2 EVON UUS E E 148 8 3 3 EVON RG BS Oea A A E er ee A ree er A E E EA a te 150 8 3 4 SMO aen E E E nese ed EE 153 8 3 5 EEE E S ae a ee E RE Te et AEA TT ee Cem eer RT ere Pe 155 8 4 Working with Event Log and Status ccccceccccecceeeeeeeeeeseeeeeeeesseeeceeeeseaeeeeeesseaeeeeeess
58. ALARM 3 No NO None Normal 4 ALARM4 No NO None Normal None Alarm Setting Summary Alarm Setting Alarm Name Enabled Isp Tampe None All JL SEOL All ALARM 2 Yes NO SEOL DEOL All ALARM 3 No NO SEOL Norma ALARM 4 No NO SEOL Normal Rec 1234 34 1234 1234 a wln Fa Supplement For RX Model Step type tamper type zone type and other action options for the alarm event as shown Or user can click the Enabled Type Tamper or Zone to choose all alarms for the same alarm setting as shown Page 237 Te eEye Central Monitoring Station User Manual Alarm Setting Summary __ Alarm Setting No Alarm Name Enabled Type Tamper Zone a i None Fire Zone All 34 None Entry Exit Z Baa eng None Entry Exit Z T T Ea None Entry Exit Z 19 2 2 System Tamper Input setting System Tamper Input Step 2 Press Apply button on Transmitter Setup panel to save the setting to the transmitter It is an input to the transmitter for wiring a tamper switch of the external cabinet outside the transmitter and its accessories The purpose of system tamper event is to prevent someone to break into the cabinet and destroy the transmitter Sensor Type The system tamper input circuit type is normal close NC The state of the circuit is close it indicates normal of 7e eEye RX Otherwise
59. Central Monitoring Station User Manual Switches Setup Procedure e Transmitter Setup an AX Sy Video Input H A Connection A a Date Time Ej HDD Management Name SWITCH 1 Name SWITCH 2 Recording Ae gt Push Button Push Button Switches Settings Latching Latching Swich 3 1 Switch 4 Name SWITCH 3 Name SWITCH 4 Push Button Push Button Latching Latching Event Action Delay 10sec The period for Switches to be turned on again when event i r e tiggered Event Latch Duration 1 mir v Only applied for latch switch one Hame SWITCH 1 Step 2 Edit the name of the switch 4 Fush Button Step 3 Select Push Button or Latching Latching option for switch type 4 Transmitter General Setup Page 85 Te eEye Central Monitoring Station User Manual tumed on again when event is re tiggered select the time switch action Event Latch Duration 20 sec W Only applied for latch switch delay Click Event Latch 45 sec oe Duration to select the time iG mi ee Mi ee 4 min Apply i Smin B switch latch duration Press OK button to exit the panel Step 5 Press Apply button on Transmitter Setup panel to save the setting to the transmitter Transmitter General Setup Page 86 Te eEye Central Monitoring Station User Manual 7 8 2 Switc
60. Cleaning Administrating Customer Account and Site Information Page 41 Te eEye Central Monitoring Station User Manual To update other properties of site follow the steps below 1 Click on Properties tab in Site dialog box The following dialog box will be displayed 2 Enter Alarm Recording Duration Alarm Alert Duration and Idle Time Duration to the space provided 3 If you want to set recording retention period click on the Enable checkbox of Recording Retention Period and enter the retention days 4 Click on OK button to save the changes Administrating Customer Account and Site Information Page 42 Te eEye Central Monitoring Station User Manual 5 8Site Map Edit User can edit their site map here by putting sensors switches cameras and other components on it To edit the site map follow the steps below 1 Click on Site Map tab in Site dialog box The following dialog box will be displayed Site Map None Canea Administrating Customer Account and Site Information Page 43 Te eEye Central Monitoring Station User Manual 2 Click Load or double click the empty picture The follow dialog box will be displayed Soot ef see 3 Click Load button S to select the site map the site map must be bitmap format After the bitmap site map is loaded the buttons on the dialog box will be enabled Site Picture SB aR elelr cos eal O T 9 s Ge Adminis
61. Connection Server will do an expired recording cleanup 2 Click on Enable Scheduler to enable the schedule 3 Click on OK button to save the schedule Server Expired Recording Cleanup Settings Expited Recording Cleanup 5 ered Time HH MM E 4 Bs a IY Enable Scheduler of Cancel Playback Page 190 Te eEye Central Monitoring Station User Manual ET You have to set the Recording Retention Period for the transmitters if you want the recording of the transmitters in server to be cleaned up when the scheduled time reach 13 1 2 Setting up the recording retention period of individual site data stored in server After the server recording cleanup schedule is made you have to set the site to be cleaned when the scheduled time is reach To do it follow the steps below Select System gt Customer Account from Main Panel Select Customer in the list and Click on Show Details button Select Sites tab and Click on the site that the data stored in server for this site will be cleaned up Click on Show Details button and Site dialog box will be displayed Select Properties tab Click on Enable button to enable the Recording Retention Period Enter the number of Days that the recording of the site will be kept in server If this is enabled and the time period is expired the recording before the time period will be removed in case the Server Expired Recording Cleanup Settings have been enabled and tri
62. E bna oh ma onthe Hing bire har Appendix Page 249 Te eEye Central Monitoring Station User Manual Step 3 Click sureLINK Address Registration button e TeleEye Remote Monitoring System Microsoft Internet Explorer File Edit View Favorites Tools Help Ka gt Back is Forward D 3 wy History Mail Print Edit Stop Refresh Home Search Favorites Messenger Address http www teleeye com Go Links Vision Beyond Boundaries Career Contact us xX Chinese Step Registered User Login Ry Peter Password PACACACACACACAS Login New user Sign up here forget password Click here to retrieve your login password Product Search Choose one x Zj a Main Logout Welcome to TeleEye Customer Support System As our valuable customers you are able to access to the following customer support services here sureLINK Address The built in sureLINK technology of your TeleEye l transmission unit enables dynamic IP Internet connection You may use your desired sureLINK address instead of the dynamic IP address to connect to your remote site The sureLINK service is US 19 year and it is free of charge for the first year sureLINK Address Registration YOU may registration your desired unique sureLINK address for your TeleEye M transmitter Associated Transmitter Modification If you have already registered the sureLINK addr
63. Eye Central Monitoring Station User Manual 3 Click on New Group button A new group with temporary name NEW GROUP 1 will be created Group and User Setup Group Records Group and User Information Group Information Required Field ADMINISTRATORS i administrator NEW GROUP 1 Name NEW GROUP HI Control Rights User Operation Playback Patrol T View Customer Account Public Addressing D Arm Disarm System Settings for Administrator preferrably T User Account amp Customer Account l Database T Server Settings PTZ Settings Hew Group New User Delete Group Delete User 4 Enter a new group name if you want to change the default group name Click on Apply button to update the settings 4 2Removing An Existing Group To remove an existing group select a group from the list and click on Delete Group button It will ask you to confirm the removal click on Yes button to delete the group Delete Group C Do you want to delete NEW GROUP Are You sure es Administrating User and Group Accounts Page 24 Te eEye Central Monitoring Station User Manual 4 3 Assigning Control Rights To Group To assign control rights to a group follow the steps below 1 Select a group from the list It will show you control rights that are assigned to the group 2 There are two types of control rights User Operation and System Settin
64. For Exit Zone Exit Surveillance zone l l l l l l l l ARM l Alarm 1 Alarm2 Alarm3 Alarm4 S o l l l l TeleEye RX l 1 l l Delay1 Delay2 Delay3 Delay4 Time line The exit delay is the period of time for leaving a surveillance zone without making false alarm i e Alarm 1 Alarm 2 Alarm 3 and Alarm 4 The purpose is to let the user installer have enough time to leave the surveillance zone after the transmitter 1s armed User installer can set the delay time for each alarm The detail procedure is as below 1 user arms the system 2 the alarm moves to exit delay 3 the 1 trigger is made by Alarm i e user leaves the surveillance zone and the exit delay time begins 4 2 3 and 4 triggers are made and each exit delay starts respectively 5 User waits for any alarm exit delay to expire For example if the time for leaving the surveillance zone is about 8 minutes user should adjust the delay time so that Delay 1 leaving time between transmitter and Alarm 1 Delay 2 leaving time between transmitter and Alarm 2 Delay 3 leaving time between transmitter and Alarm 3 and Delay 4 8 minutes The alarm will be activated after the exit delay had expired Note that if user enables recording action recording action is automatically activated during exit delay Event Handling Page 97 Te eEye Central Monitoring Station User Manual Cases of Arm Disarm re Switch and Alarm for the 3 Zone Types Initial
65. Gale GANS 7 GAdo m GAMaT PO e Fo GANS fo cA GAM ib Po CAE Transmitter General Setup Select either Normal Recording or Motion Recording Select the weekday s to record Click All Day if you wish to record for a week Set the Start End time of the recording frame rate and the camera to be recorded Click Ok to save and exit Page 83 Te eEye Central Monitoring Station User Manual 7 8 Switches 7 8 1 Switches Settings TeleEye RX transmitter supports to control 4 external relays switches driven by event or manually User is recommended to define the type and delay of the switches before using Switch Type Switch has 2 types latching and push button For latching the switch turns on for a period of time For push button the switch turns on for 1 second Latching Duration The latching duration period is the period of time which the switch is on Action Delay The delay is the period of time after turning off the switch before next turning on Latching Duration and Action Delay Example For latching switch set latching duration to be 10 sec and action delay to be 10sec If an OF 10s 108 105 event is triggered the status of the switch is shown on the right 15 he For push button switch set latching duration to be TE 10sec and action delay to be 10sec If an event is gy triggered the status of the switch is shown on the right Transmitter General Setup Page 84 Te eEye
66. OL type 4 zona Typa Step 6 Click Normal Fire Zone Homal O Fire Zore or Entry Exit Zone option sac for zone type If Entry Exit Zone is selected please select Entry Delay and Exit Delay for the entry exit zone 4 Step 7 After setting all alarms user can view the alarm setting summary in Transmitter Setup panel by clicking Event gt Alarm option to pop up Alarm Setting Summary panel amp Transmitter Setup RX Z Video Input te tat a O E HDD Management No Alarm Name Enabled Type Tamper Zone Live ees Recording NO DEOL Enty ExitZ 12 Switches NO ae None Fire Zone 3 o foam NC None lEntiExtz 173 NO SEOL Normal Action j Sensor 2 Sensor 3 Sensor 4 E E3 Motion w Video Loss H Arm Disarm Input r Security Switch Tamper Action 4 System Tamper Input Power Failure Input Alarm Setting Summary Event Handling Page 101 Te eEye Central Monitoring Station User Manual Step 8 Press Apply button on Transmitter Setup panel to save the setting to the transmitter Setup through Alarm Setting Summary Procedure User can use Alarm Setting Summary panel as a quick way to do the alarm settings Al Setting S veteran yer oa Step 1 On the Alarm Setting Alarm 3 petting 994 Summary panel user can 1234 None Fire Zone None Entiy ExitZ 1234
67. Only nop i Cyclic Continuous 2fps 4fps 8 ecording Recording Settings a Sad j O Fired O 1fps O 3fps O 5fps 5 A Alarm 3 5 A Sensori Recording Quality amp Resolution Action ai Sensor 2 Quality Low Excellent 1 Sensor 3 al 4 Mi A Image Size FULL A Video Loss H Arm Disarm Input P Security Switch 4 System Tamper Input Power Failure Input gt Disk Mode Step 7 Click Cyclic or Fixed 2 Cyclic option for disk mode C Fixed Recording Quality amp Resolutiory l Step 8 Move the scroll bar to adjust Quality Low R Excellent Quality Click FULL or Image Size FULL o v QUAD option for image size Press OK button to exit the panel Step 9 Press Apply button on Transmitter Setup panel to save the setting to the transmitter Event Handling Page 129 Te eEye Central Monitoring Station User Manual 8 2 3 Switch Switch allows transmitter to control 4 external relays which are defined by user Switch Type Switch has 2 types They are latching or push button type In latching type the switch turns on for a period of time In push button type the switch turns on and off after 1 second Latching Duration The latch duration period is the time for turning on the switch Action Delay The delay is the period of time after turning off the switch before next turning on Latching Duration and Action Delay Example For latching
68. Recording Arm Uninstall No trigger Alarm is triggered starts Recording does not recording stop unless user action disarm the system enabled Event Handling Page 99 Te eEye Central Monitoring Station User Manual Alarm Setup Procedure Step 1 In Transmitter Setup panel click Event gt Alarm gt Sensor No option to pop up Sensor No Setting panel amp Transmitter Setup RX a Video Inu Sensor 1 Settings H Connection Date Time Enabled HDD Management Recording General Settings Switches Name ALARM 1 i A Alarm 7 A Sensor 1 Type Tamper Action i wA Sensor 2 Normal Open N0 None HLA Sensor 3 O Single End of Line SEOL E Sensor 4 O Normal Close NC Double End of Line DEOL 7 Motion e 4 Video Loss Zone Type 4 gt Arm Disarm Input k Security Switch O Normal Tamper Action zi System Tamper Input Fire Zone Power Failure Input a Entry E xit Zone Sensor Settings Step2 Click Enabled checkbox to Enabled enable the alarm sensor Name ALARAM a Step 3 Edit the name of the alarm Sensor Type Step 4 Click Open or Close for Normal Open N0 sensor type option O Normal Close NC Event Handling Page 100 Te eEye Central Monitoring Station User Manual PTE Step5 Click None SEOL or O None Oy Single Ehdob ine SEDL pee o bey tanec Double End of Line DE
69. State State Security Switch Arm No trigger Trigger alarm Alarm trigger ee ee of e E ne per f oe rere rae vf Entry Exit Zone Security switch on Alarm Disarm No trigger Arm Event Handling 2 Page 98 Handling Page 98 Alarm trigger Alarm trigger Alarm trigger Alarm trigger No alarm trigger Exit delay ends triggered any time after that Trigger alarm Recording stops Exit delay starts Security switch off Recording starts Exit delay ends if recording after the preset exit Alarm can be action is time value triggered any time enabled Recording stops after that Te eEye Central Monitoring Station User Manual Initial State Security Result Switch Entry Exit Zone Trigger alarm No alarm trigger Entry delay Disarm Recording stops starts Security switch l Arm On No trigger Recording starts Alarm is triggered O if recording P Recording does not rm action IS stop unless user enabled disarm the system Trigger alarm Exit delay starts Exit delay ends The system will Recording starts after the preset exit enter entry delay Disarm Uninstall No trigger Arm if recording time value automatically after action is Recording stops next alarm trigger enabled Trigger alarm No alarm trigger Entry delay Recording stops starts
70. Te eEye Central Monitoring Station User Manual TeleEye Central Monitoring Station CMS 01 CMD 030 CMD 100 CM CS01 CM VV01 User Manual Te eEye Central Monitoring Station User Manual Notice Signal Communications Limited reserves the right to make improvements to the product described in this manual at any time and without notice This manual is copyrighted All rights are reserved This manual may not be copied reproduced or translated in whole or part without prior consent from Signal Communications Limited Te eEye is a trademark of Signal Communications Limited and is registered in China Europe Community Hong Kong US and other countries All other trademarks are the property of their respective owners Copyright c 2004 2006 Signal Communications Limited A member of TeleEye Group All rights reserved Version 1 04 Released date June 14 2006 Limitation of Liability of Warranty Signal Communications Limited have taken care in preparation of this manual but makes no expressed or implied warranty of any kind and assume no responsibility for errors or omissions No liability is assumed for incidental or consequential damages in connection with or arising out of the use of the information or accessories contained herein Features and specifications are subject to change without prior notice Notice Page 2 Te eEye Central Monitoring Station User Manual Table of Contents 1 HEVEE OCUICUION sesc
71. aaeeeees 157 8 4 1 EVON LOO tisha aici Abigale piaaavasiaasanlaneveaenre imac vaeica sual ndaregietaaeaedias 157 8 4 2 Even olal 5255 6d so asses So es ave boo obs ee ee eee 160 9 Pan DIN ZOOM oiiaii A E 161 9 1 PTZ Setin Seni E E a EEE E AE E E E 161 9 2 PIEZ CONIO Konie a N 165 9 3 PEZ Avance SEUNG S ees a a 171 10 Working with Patrol SCHeCUIeL cccesecceeseeceeneecenneeseeseesenseesenseeseaes 175 101 AdGING a Patrol Schedule sesane a ea aT ane ea 175 10 2 Running Patrol Scheduler cece ccccceeeeeceeeeeeeeeeeeecaeeeeeeeesaeeeeeeeeseeaeseeeesaeaseeeesssaeeeeessaaees 179 11 Working with Remote Site Monitoring cccsessesesseceeseeeeseeeeseseeseees 180 11 1 Starting Video VICWEL ccceecccccsseeeececceeeeeceeseaeseececesaeaseeeeesaeaeeeeeseaaaseeeessaaaeeeeessuageeeeessaaees 180 11 2 Connecting To Remote Site xx ccsct ss ctl stds area a a a aE 181 Tis Disconnecting Fron MemoOte Site meirein a N e N NA 182 11 4 Switching To Other Remote Site cc ceeccccccsssssceccceeseececcceeeeeeeccceeeeeeeseeeseeessseageeeessseagss 182 11 5 Adding User Remark to Remote Site cccccccccceeccssseeceeeeeeeseeeeeeaeesceeeeseeeseeeesseaeeesessaaees 183 12 PRUTGIO COMO h ssena EEEE EEEE 184 t21 Sound Card Testihg sirsiran ane e Ra aE O a eE REAT aa E A T E TANE 184 12 2 Pre recorded voice file SCttiNG cccccsseeeccecceeeeeceeecaeeeeceeesaeaeeeeseeeuseeeeesaeaeeeeesseaeeeeessaaaes 186
72. ajajaja Hade AME AMEE 00 15 00 00 290 00 30 00 00 44 0 00 45 00 00 58 01 00 Oid 01 15 00 01 29 Working with Remote Site Monitoring Page 181 Te eEye Central Monitoring Station User Manual 11 3Disconnecting From Remote Site To disconnect from remote site follow the steps below 1 Click on G button or select Connections gt Put On Hold from Main Panel to disconnect from remote site You will see a site entry in the Connection Status tab 2 Right click the site entry from Connection Status tab and a menu will display Select Disconnect to close the remote site connection 6 You cannot close the remote site connection if other users are connected Connection Status OO O se o Operstors Operation Cener Date Time Events o gt Site Administrator maiii 2004 09 24 11 4500 cited user konmet 2004 09 24 11 45 53 Put On Hold Disconnect 4 ee iia See Sites ae connected 11 4Switching To Other Remote Site When you disconnect the remote site the connection is stayed in the server because idle time duration is specified in the site properties or other operator has connected to the site To switch to another remote site right click the site entry from Connection Status tab and a menu will display Select Connect to switch another remote site Connection Statue Site Operators Operation Center Date Time oy Stel Administ
73. amera x Channel Ho Mame Picture Remarks FS Ok Cancel Administrating Customer Account and Site Information Page 40 Te eEye Central Monitoring Station User Manual 5 To remove existing camera information click on Del button in Camera tab and it will ask you to confirm the removal Click on Yes button to continue x 2 This will permanently remove DME6G from the record Are You sure 5 7 Updating Other Properties of Customer s Site There are 4 site properties to control the following conditions e Alarm Recording Duration default 1 minute is the time period for recording when alarm is triggered e Alarm Alert Duration default 1 minute is the time period for alerting a group before going to alert another group e Idle Time Duration default 5 minute is the time period that the site remains in connection when the last user is logout If Manual Stop box is checked the site will remain in connection until the user disconnects manually e Recording Retention Period default disabled is the number of days that the recording of the site will be kept in the server If this is enabled and the time period is expired the recording before the time period will be removed in case the Server Expired Recording Cleanup Settings have been enabled and triggered i For more information about Server Expired Recording Cleanup Settings please refer to Section 13 1 Expired Recording
74. an alarm Disarmed If the system is disarmed events detected from sensors will not result in an alarm Entry Delay The period of time between entering an entry zone and disarming the system Alarm will result if fail to disarm the system before time expired Exit Delay The period of time between arming the system and leaving through a designated exit zone Alarm will result if event is detected by sensor after time expired Fire Zone This zone will trigger alarm no matter what state the system is ie armed or disarmed It is suitable for installation of fire detectors Arm Disarm Input An input to the transmitter for wiring an arm disarm switch Security Switch An input to the transmitter for wiring a security switch If the security switch is on the system will be armed immediately all exit delays will be terminated If the security switch is off the entry delays will start Power Failure Input An input to the transmitter typically used for wiring the output signal pin from a UPS System Tamper Input An input to the transmitter for wiring a tamper switch of the external cabinet containing the transmitter and its accessories Appendix Page 256 Te eEye Central Monitoring Station User Manual Single End of Line SEOL A tamper detection configuration typically like this Normal Close Normal Open Double End of Line DEOL A tamper detection configuration typically like this RMAL O
75. and Site Information Page 49 Te eEye Central Monitoring Station User Manual 10 Click Speaker button to add Speaker and Microphone button toadd Microphone button Site Picture i p a zx ela aleak os Se B NIC T ole r 11 Click Reset button to remove everything on the Site Map 12 Click Delete button 8 to delete the items by selecting them one by one 13 Click Print Preview button 2 to preview the printout 14 Click Printer Setup button to setup the printer 15 Click Print button to print the site map 16 After finish adding all the components click to save the site map 17 Close the site map dialog the updated site map will be displayed on the Site Map tag page like Administrating Customer Account and Site Information Page 50 Te eEye Central Monitoring Station User Manual Site Details Contact Additional Camera Groups Properties Site Map Site Map bis ig a bes to ade ce Administrating Customer Account and Site Information Page 51 Te eEye Central Monitoring Station User Manual 6 CONNECT DISCONNECT 7e eEye RX TRANSMITTER 6 1 Connect Te eEye RX Transmitter After registering 7e eEye RX transmitter user needs to setup the network configuration of the transmitter for the first time connecting to the PC E For TeleEye RX transmitter network configuration setup please refer to TeleEye RX User Guide section 3 Basic Installation for Local and Remote Monitoring Lo
76. arm input circuit type is normal close NC The close state of the circuit indicates disarm of 7e eEye RX Otherwise the open state of the circuit indicates arm of Te eEye RX The arm disarm input circuit type is normal open NO The open state of the circuit indicates disarm of 7e eEye RX Otherwise the close state of the circuit indicates arm of TeleEye RX Zone Type Although the setting of zone type belongs to alarm menu it is worth to discuss as below e Fire Zone This zone allows alarms to trigger no matter which arm state of the system is 1 e armed or disarmed It is suitable for installation of fire detectors e Normal This zone allows alarms to trigger after armed e Entry Exit Zone This zone allows user to set the delay time for entering or leaving the surveillance area without triggering any alarm event If alarm recording action is enabled recording starts at entry or exit time through out the delay E For detailed usage example please refer to Section 8 1 1 Alarm Event Handling Page 113 Arm Disarm Setup Procedure Te eEye Central Monitoring Station User Manual Step 1 In Transmitter Setup panel click Event gt Arm Disarm Input option to pop up Arm Disarm Input Settings panel 8 Transmitter Setup RX Video Input H Connection Date Time HDD Management Recording Switches amper Schorr ig Security Switch System Tamper Input 2 Power Failure Input lt Arm D
77. as that can be selected at Camera option are the cameras selected at the checkbox in step 3 EF The PTZ driver option in the panel CANNOT be saved in the transmitter so it is used for testing or temporally use only 4 Pan Tilt Zoom Page 164 Te eEye Central Monitoring Station User Manual y Step 7 Scroll the Pan Speed or Slower PAN SPEED Faster Tilt Speed bar to select the k Slower TILT SPEED Faster pan speed and tilt speed respectively Settings Step 8 Press Settings button on Movement Settings Specify the duration of movement on every click of the button for the telemetry and Pan Tilt Zoom panel to pop environmental operations and the speed and dwell time of the patrol functionfonly applicable to some camera models Telemetry Duration Environmental Duration Shorter Longer Shorter Longer up this Setting panel to select pan duration tilt EE Faster duration zoom duration iris Shorter Longer duration focus duration and additional duration by scrolling the bar Press OK to save the settings and exit the panel 9 2PTZ Control There are several commands to control a PTZ camera manually using 7e eEye CMS PTZ Control Procedure Step 1 Click AUX gt Pan Tilt Zoom option or Pan Tilt Zoom icon on the main panel to enter the Pan Tilt Zoom panel Pan Tilt Zoom Page 165 Te eEye Central Monitoring Station User Manual Be TeleEye Central Mon
78. ated automatically SS ToP Y Footage Size Estimated End Date Time 650 MB Not Greater Than 850MB Click Start Extraction to start Transmitter General Setup Page 80 Te eEye Central Monitoring Station User Manual Footage Extraction Step 4 A Format panel will pop Transmitter Recording Informatiorr 15 2 2006 11 up Click Yes to continue 11 3 2006 16 03 32 Start Backup Footage Start Date Time 15 02 2006 11 36 56 Footage End Date Time 11 03 2006 11 36 01 Size 484MB Are you sure to extract the footage now Footage Size Estimated End Date Time 650 MB Not Greater Than 650MB I ee Se eee eeeeeeeeeeees Getting infomation Finished Cancel Step 5 When the extraction is J Footage extraction is completed Would you like to open the Footage Folder now finished Note will pop up Click Yes or No to choose open the footage folder or not ET Backup will not be successful if 1 Two sites carrying out backup process in the remote site at the same time 2 Recording retention process carrying out at the same time Transmitter General Setup Page 81 Te eEye Central Monitoring Station User Manual 7 7 2 Scheduled Recording This function can set up a recording schedule to the transmitter User only needs to add a new schedule and the start end time of recording Ge Transmitter Setup a Scheduled Recording Step
79. bled CF Some speed dome cameras do not support the auto pan function In this case the auto pan function will take no operation when the auto button is pressed Zoom Lens Control Button It contains Zoom Wide Zoom Tele Focus Far Zoom Wide Focus Neat Open Ins Focus Near Open Iris Close Iris button for ig i Zo0m Tele Focus Far Close Iris adjusting zoom focus and iris of the camera Environmental Control It contains Washer and Wiper buttons The Washer and Wiper 7 buttons switch on the washer and wiper respectively in the remote camera Wiper house Recall Preset Tab It contains 16 numeric buttons for 16 preset locations For each button user should set the position in the Program Preset tab The PTZ camera view moves to the pre defined preset location when the button is clicked if that button is set in Program Preset Program Preset Tab It is used to configure the desired direction and lens settings as the pre defined position s Pan Tilt Zoom Page 168 Te eEye Central Monitoring Station User Manual Recall Patrol Tab It contains 4 patrol and stop buttons which are used to activate the patrol tours of the selected PTZ camera model When the Patrol 1 2 3 4 button is clicked the camera starts the tour until the patrol operation is cancelled i e Stop Patrol button is pressed Edit Patrol Tab It contains 16 numeric buttons which can be used to associate preset points
80. cation This is a naming input which records 7e eEye RX transmitter location so no special effect takes place for this input Connection Using TeleEye RX transmitter supports multiple connection stream The usage of different connection stream option 1s TCP IP LAN Local area network TCP IP Broadband Internet broadband network TCP IP Narrowband PSTN ISDN GPRS or other mobile networks Modem Driver Modem connection with known modem driver Direct to Com X Leased line for null modem connection General Modem Modem connection with unknown modem driver Properties Allow user to change the connection bit rate and TCP IP port number CONNECT DISCONNECT 7e eEye RX TRANSMITTER Page 52 Te eEye Central Monitoring Station User Manual Phone IP For TCP IP LAN TCP IP broadband and TCP IP narrowband connection stream IP of the transmitter is necessary to input in this blank box For modem connection phone number of the transmitter is needed to input here Password The transmitter supports 2 types of account administrator account and user account User needs to input the correct administrator password or user password in order to connect to the transmitter with different privilege ara Default administrator password is 000000 default user password is 123456 i6 For detail of changing the password please refer to Section 7 2 Change Password Upgrade Version amp Registration Checking Dialing Prefix For mo
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82. connects to the transmitter or the transmitter dials back to PC by event action IP It is the transmitter s IP or phone number Status It is the status of connection either connected or disconnected Enter page number 1 res Next Step 3 Enter the page number and press Go button to go to the log page or press Next button to go to the next log page Step 4 User may print out the event log report by using the printing function Press Preview icon to view the remote event log report first Event Handling Page 152 Te eEye Central Monitoring Station User Manual ajal oe A pl Pagel of Aemote Eveni Log Hepert Evert 1721172006 Cleared By User 1711 2005 Hese 171172005 Tigg red Recording Swatch Dial Back 141172006 Am system 14 11 2006 Secuii Switch OFF 141142006 Secuii Sykch OM 171172006 securi Swich OFF 1711 25 Securihy Switch OM 171172005 Qeared By User 171172005 Hesg 1741 2005 ak Triggered Recording Switch Dia Back 171172005 Dram System 171172006 Secuii Swich OFF 171172006 Fese 1711 205 Tig red Recording Swatch Dial Back 1721172005 Secuily Sykch OM 171172005 Hesg 1711 2005 Ext 171172006 Hesg Step 5 Press Cancel button to exit Remote Event Log panel 8 3 4 Siren The siren can produce a Don sound in order to let user know an event is triggered User can set the siren duration 1f event is triggered Siren Duration Setup Procedure Step 1 C
83. cording Enable Transmitter Event LED Switches a gt Event A Alarm A Sensor 1 Action HA Sensor 2 Sensor 3 Sensor 4 E3 Motion E Cami Action Cam2 Action G K Cam 3 Action S Cam 4 Action 4 Video Loss 4 gt Arm Disarm Input k Security Switch System Tamper Input Power Failure Input Enable Transmitter Event LED Step 2 Click Enable Transmitter Event LED checkbox to enable event LED for that event Step 3 Press Apply button on Transmitter Setup panel to save the setting to the transmitter 8 2 8 Buzzer Buzzer This buzzer contains inside the 7e eEye RX transmitter It can produce Beep sound in order to draw nearby operator attention about an event trigger Event Handling Page 141 Te eEye Central Monitoring Station User Manual Duration Duration is the period for turning on the buzzer Action Delay Action delay is the period after turning off the buzzer turning on Buzzer Setup Procedure Step 1 In Event Action panel click Buzzer option to set buzzer setting amp Transmitter Setup 4 RX Video Input H Connection ar a Date Time Live Recording Switch Dial Back PTZ Event LED Buzzer HDD Management Recording Enable Buzzer Switches a gt Event Al i Q ae 1 Duration 10 sec Action The duration for siren to be on when events are triggered j Sensor 2 fA Sensor 3 E a Sensor 4
84. ctive immediately Appendix Page 252 Te eEye Central Monitoring Station User Manual 21 2TeleEye RX with Tamper Circuit and External Resistor TeleEye RX supports tamper detection DEOL and SEOL on all alarm inputs arm disarm input security switch input system tamper and power failure input DEOL Dual End of Line termination with NC and NO connection SEOL Single End of Line termination with NC and NO connection NC NO_ Alarm and other input ports without tamper detection circuit connection For example by connecting the tamper circuit with DEOL the circuit with the normal closed condition if the resistance between point A and B detect 1 2kQ shown as below or the circuit with the normal open condition if the resistance between point A and B shown as below detect 7 2k The resistance transition from 1 2kKQ to 7 2k is generated an alarm tamper event for normal close circuit The setup configuration of those alarms and input ports are shown in the following diagram The circuit debouncing time between each sensor is 20 milliseconds Dual End of Line Configuration S C TAMPER Wire short point A and B S C TAMPER_ Wire short point A and B Sensor drive output close point B and C drive output NORMAL Sensor drive output open point B and C TAMPER Wire open point A and B Normal Open NO Appendix Page 253 Te eEye Central Monitoring Station User Manual Single End of Line Configuratio
85. current and reference field The luminance level has 10 levels H is the most sensitive and L is the least sensitive e Area In motion detection one selected motion block is divided into aneretiek four sub blocks The definition of area is the number of sub blocks in which motion is detected in order to trigger a motion event The range of area option is 25 1 block to 100 Motion sub blacks 4 blocks More blocks are selected the motion trigger sensitivity decreases Motion Setup Procedure Step 1 In Transmitter Setup panel click Event gt Motion gt Cam No option to pop up Motion Setting panel fee lranenutter Setup AA iy Video Input Pathe Connection ZX DateTime Motion Settings CAM 1 E HOD Management lv Enabled Action i i 4G Recording ABE Switches l E Event Scheduled Motion Recording El se Alarm Be fe Su Video Lass Event Handling Page 105 Te eEye Central Monitoring Station User Manual Step 2 Click Enabled checkbox to i Enabled Action enable the motion detection function and click Motion Setting Ez Motion setting Jolx Step 3 Click Select to select the required motion blocks Click Deselect to delete the selected motion blocks Select All is to select all motion blocks on the screen Deselect All is to delete all motion blocks on the screen Select Deselect Sensitivit f Low Detailed Sett
86. ded Click on Reset button if you want to reset default password 000000 3 Click on Apply button to save the changes 4 6 Removing An Existing User Select one of the users from the list Click on Delete User button It will ask you to confirm the removal click on Yes button to delete the user Delete User ue P Do pou want to delete user Are you sure Administrating User and Group Accounts Page 28 Te eEye Central Monitoring Station User Manual 5 Administrating Customer Account and Site Information TeleEye Central Monitoring Station allows the operator to manage customer account and site information such as floor plan correspondence alarm response instructions and reference pictures etc In this section you will learn the followings e Adding A New Customer e Removing An Existing Customer e Adding A New Customer s Site e Removing An Existing Customer s Site e Assigning Access Rights To Group e Updating Camera Information of Customer s Site e Updating Other Properties of Customer s Site 5 1 Adding A New Customer To add a new customer to system follow the steps below 1 Select System gt Customer Account from Main panel The Customer List dialog box will be displayed x Customers No Company Name Position Address P P Fax Email New Delete show Details Close f records Administrating Customer Account and Site Information Page 29 T
87. delay has expired Note that if user enables recording action recording action is automatically activated during exit delay Event Handling Page 95 Te eEye Central Monitoring Station User Manual Example of Entry Exit Zone WITHOUT Security Switch Usage For Entry Zone Surveillance zone l l l l i DISARM Alarm 1 Alarm2 Alarm3 Alarm 4 i l l i i l l TeleEye RX Delay 1 Delay2 Delay3 Delay4 Time line The entry delay is the period of time between entering the surveillance zone and reaching the transmitter In order to disarm the system for maintenance or repair user installer enters the surveillance zone and the delay time starts from the 1 trigger made by the 1 alarm sensor i e Alarm 4 automatically Note that if user enables recording action recording action 1s automatically activated during entry delay The detail procedure is as below 1 the alarm is at entry delay 2 the 1 trigger is made by Alarm 4 i e user enters the surveillance zone and the entry delay time begins 3 2 3 and 4 triggers are made and each entry delay starts respectively 4 user disarms the system for maintenance For example If the time for going from Alarm 4 to transmitter is about 8 minutes Delay 1 should be longer than 8 minutes while Delay 2 should be longer than the time for going from security switch to Alarm 2 and so on Event Handling Page 96 Te eEye Central Monitoring Station User Manual
88. dem connection only This is the phone number prefix of the transmitter Phone Book Phone book is used for recording the IP or phone number of 7e eEye RX transmitter at different surveillance area It stores the data items as above location IP Phone No password etc New Add anew Je eEye RX transmitter phone book item Delete Delete the selected Te eEye RX transmitter phone book item Properties Change the selected 7e eEye RX transmitter phone book item CONNECT DISCONNECT 7e eEye RX TRANSMITTER Page 53 Te eEye Central Monitoring Station User Manual Reference Code This is a quick reference code for different phone book items Connection Procedure oA Step 1 Choose the suitable phone test TCP IP LAN book item of TeleEye RX TCP IP LAN transmitter Click Connect button to connect to the transmitter TeleEye Central Monitoring Station Video Viewer Model CM V01 File System View Connections Camera Event Transmitter Aux Patol Remote Audio Playback Help EEA oeo Step 2 After clicking the Connect le button a few second later it changes to the main panel PT aa Playback Playback Speed Playback Control la D 7 Bee EF os CONNECT DISCONNECT 7e eEye RX TRANSMITTER Page 54 Te eEye Central Monitoring Station User Manual 6 2Disconnect Te eEye RX Video Transmitter It is easy for user to disconnect the transmit
89. deo loss condition Video Loss Setup Procedure Step 1 In Transmitter Setup panel click Event gt Video Loss gt Cam No option to pop up Video Loss Setting panel 8 Transmitter Setup 5 RX Video Input H Connection Date Time Enabled HDD Management Recording Switches Video Loss Settings CAM 1 4 gt Arm Disarm Input 4 gt Security Switch Jb System Tamper Input Power Failure Input Video Loss Settings CAM Step2 Click Enabled checkbox to Enabled enable the video loss function for the camera Event Handling Page 109 Te eEye Central Monitoring Station User Manual Step 3 After setting video loss function for all cameras user can view the video loss setting summary in Transmitter Setup panel by clicking Event gt Video Loss option to pop up Video Loss Setting Summary panel 8 Transmitter Setup RX i tas Video Input Video Loss Setting Summary a ANa Video Loss Setting Video Loss Action HDD Management No Camera Name Enabled Live Rec Switch Dial back PTZ 1 sia gea sag No sae Recording f Yes j Switches j N Event art Bie mcs o No E A Alarm a ay ee 3 Video Loss e Cam 1 Action 8s Cam 2 Action Sh Cam 3 Sh Cam 4 H Arm Disarm Input k Security Switch 3 System Tamper Input Power Failure Input No Step 8 Press Apply button on Transmitter Setup panel t
90. displayed Someone has changed the setting through the transmitter OSD menu or other PC such that the information on Transmitter Setup panel is not updated ara User can click Apply button to save the current transmitter setting into TeleEye RX transmitter Press Close button to exit the panel Transmitter General Setup Page 57 Te eEye Central Monitoring Station User Manual 7 1 Transmitter Information Transmitter information shows the basic information of the 7e eEye RX video transmitter Name This shows the name of 7e eEye RX video transmitter User can change its name here Serial Number This shows the serial number of 7e eEye RX video transmitter Model This shows the model of 7e eEye RX video transmitter Version This shows the firmware version of 7e eEye RX video transmitter aT P 7 D Ge ranemitter Setup ies Transmitter Information aa Video Input Ha Connection Tanen 1D Date Time E HDD Management Name AxA a User setting 49 Recording ve Ginitches serial Number MT 019380 gt Event Model Exam Yersion 02 04 00 Upgrade Firmware Registration Checking W Enable Built in Web Server Restart Transmitter Restore To Factory Setting Except IF TTT UUUPCUI IIIT III Reload Apply Close Transmitter General Setup Page 58 Te eEye Central Monitoring Station User Manual 7 2 Change Password Upgrade Version amp Registration Checking TeleEye RX transmitter
91. e restoration User can get back the original default factory setting by using the function ET The Video Viewer will not reconnect to the transmitter after the restoration User need to connect to the transmitter manually Restore Factory Setting Procedure Step 1 On Transmitter Information panel click Restore To Factory Setting Except IP to restore the factory setting g Transmitter Setup Eok s RX Video Input Connection Transmitter Information Date Time HDD Management Name R304 Recording Switches 4 4 Event Serial Number VTC20760 Transmitter Information Model RX304 Version 01 00 00 Admin Password Change Password User Password Change Password C Registration Checking Restart Transmitter l Restore To Factory Setting Except IP Restore Transmitter x Step 2 Click Yes to restore the Are you sure to restore transmitter to Factory setting f l A f factory setting The transmitter TF subneck gateway DNS will not be restored will restart afterward Transmitter General Setup Page 89 Te eEye Central Monitoring Station User Manual 7 10Restart Transmitter Remote user can restart the transmitter by using this function but the Video Viewer will not reconnect to the transmitter after the restoration User needs to connect to the transmitter manually Restart Transmitter Procedure Step 1 On Transmitter Information pane
92. e Alarm Can _ Operators i iol Center Date Time Events 4 gt Playback Playback Speed Playback Control s e Select Language Step 2 Select Language panel pop up Choose language in the Language combo box button Language ChineselelGs English Getting Started with 7e eEye Central Monitoring Station Page 11 Te eEye Central Monitoring Station User Manual 2 3 Registration Record for TeleEye RX Video Transmitter Te eEye RX transmitter supports registration checking function in order to prevent illegal access from other PC By default registration checking function is disabled but it 1s highly recommended to do the transmitter registration after the installation of Te eEye CMS Review of Transmitter Registration Record Procedure Step 1 Click Transmitter gt Registration option on the Main Panel ae TeleEye Central Monitoring Station Video Viewer Model CM V01 File System View Connections Camera Event Control Transmitter Aux Patrol Remote Audio Playback Help Te e Eye Oper ator laiii 2 www Telelye com Seting Administrator Camera ALARM gt Switch A Public Addressing L Mic Gain H Alarm Images Operators Operation Center Date Time _ _Events Playback Playback Speed Playback Control Sate i as fF 1 Server is active Getting Started with 7e eEye Central Monitor
93. e eEye Central Monitoring Station User Manual 19 1 2 Handling Event Alert After you have login to Video Viewer you can monitor connection status of Connection Server When events happen in the site it will dial back to the server You will see an entry in the Connection Status tab and Alert Indicator will be shown in Red color to indicate that an event has been occurred User ID Password me gt Connection Status Site Operators Operation Center Date Time Events Senvice Centre Realtime 2004 09 27 10 29 13 Alarm 1 Server is active 1 Site is connected If a user belongs to other group with lower alert priority Alert Indicator is Bright Green Connection Status Site Operators Operation Center DateTime Events Sewe Centre Realtime 2004 09 27 10 29 13 Alarm 1 Server is active 1 Site is connected To handle the event alert right click the entry and select Connect to connect the site After you have connected the site you will see that the Alert Indicator is shown in Dark Green color Connection Status pa Center Date T Serice Centre Realtime 2004 09 27 10 29 13 1 Server is active 1 Site is connected Supplement For RX Model Page 231 Te eEye Central Monitoring Station User Manual If no one clears the event alert and the Alert Duration is expired it will alert the next group with lower alert priority the Alert Indicator of the first and the next group will be shown
94. e eEye Central Monitoring Station User Manual 2 Click on New button to add a new customer Enter customer information to the space provided x Create New Customer Required Field Customer ID ici Company Pee First Marne en Last Name _ Title H e Address E City oOo State Zip ss Country as Phone SEE Mobile a Fam Po E mail Remarks Ok Cancel 3 Click on OK button to save the information It will ask you to add sites for this customer Click on Yes button to continue if you want to add the sites now Customer Information x 2 Would you like to add Sites for Customer Signal Communications Limited now 5 2Removing An Existing Customer To remove an existing customer select one of the customers from Customer List dialog box and click on Delete button It will ask you to confirm the removal click on Yes button to delete the customer Delete Customer x T This will permanently remore lt 2 Signal Communications Limited ID TELEE E and all ite related information including site information fram the record Are you sure Administrating Customer Account and Site Information Page 30 Te eEye Central Monitoring Station User Manual 5 3 Adding A New Customer s Site and Registering Te eEye RX Video Transmitter To add a new customer s site follow the steps below 1 Select one of the customers from Customer List dialog box Click
95. e transmitter will try to connect to the 1 IP entry then 2 entry etc The PC with 1 dial back IP entry has the highest dial back priority Supplement For RX Model Page 229 Te eEye Central Monitoring Station User Manual 6 Click OK button to save the settings Then check Enable Dial Back option for the event in the Event Handler Settings dialog box Transmitter Setup a Rx Video Input 2h Connection Date Time HDD Management Recording V Enable Dial Back Switches Event Dialback Information IA Alarm Spe EJ Action Device Details Network 210 17 139 131 2048 Sensor 1 Alarm Action Live Recording Switch Dial Back E mail PTZ Event LED Buzzer fI Sensor 2 Sensor 4 3 Disabled 7 Motion 4 Disabled Rh Video Loss SNS E Disk Usage Level Arm Disarm Input amp System Tamper Input ay Power Failure Input gt lt Overheat Reload TITTIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII IIIT IIIT IIIT III iiiiiiiiis Apply Close 7 After you have setup your transmitter for dial back operation one of the available connection devices in Connection Server should be turned on Standby properties x Enabled a HUE ve Robotics FB Re Direct to COM General modem to COM Cancel gt gt e For more information on configuring Device Manager please refer to Section 3 Configuring TeleEye Central Monitoring Station Supplement For RX Model Page 230 T
96. eLINK function Fill in the Update IP address every 15 bal minutes sureLINK with the recommended format www your_site your_company TeleEye net Select sureLINK address refresh rate Step 4 Press Apply button on Transmitter Setup panel to save the setting to the transmitter ET If user changes any connection settings after pressing Apply button the transmitter will restart 7 4 2 Modem Settings Network settings menu allows user to do modem connection configuration If user install TeleEye RX transmitter for the first time it is highly recommended to follow the setup steps in the 7e eEye RX User Guide first Baud Rate It is the baud rate of the modem connection Higher baud rate can have higher connection speed Transmitter General Setup Page 69 Te eEye Central Monitoring Station User Manual Ring Count It is the ring count of the modem before connecting to the transmitter Extra Initialization Command It is used for inputting modem AT command for controlling the modem Modem Settings Procedure Step 1 Click Connection gt Modem option on Transmitter Setup panel to enter Modem Settings panel 2 Transmitter Setup at Pix Sy Video Input Connection Baud Fate bps bo SH Network Modem GEen Date Time E E HOD Management Recording Switches a gt E vent S600 Modem Settings 19200 57600 38400 115200 Extra Initialization
97. ected Click OK button to start the backup C Program Files Central Monitoring Sta c windows 35 oe CN gt Program Files gt Central Monitoring Station Central Monitoring Station Video Viewer a backup Homia Recaditia S aeaa enon Working with Central Data Server And Video Backup Page 218 Te eEye Central Monitoring Station User Manual 5 The Connection Server will estimate the total backup size for disk space If your backup size 1s larger than 650 MB and want to copy the backup files to CD R RW media you will need to check Split multiple CD ROM disk folders option Estimated Backup Size x Requested Backup Ferio From jos Sep 2003 fi eee a To jos Sep 2003 fi endo Available Backup Ferio From jos sep 2003 fi eee nd To jos Sep 2003 fi 9427 Estimated Size Eo ME I Split multiple CD ROM disk folders start Backup Cancel 6 Click Start Backup button to start the backup and wait for the backup progress If you want to cancel the current backup click on Cancel button Backup Progress X Backup in progress 7 After the backup is completed you will see a list of files in your backup folder You can copy them to CD R RW media using third party burning software The CD R RW disc will automatically run Portable Player when you insert it to CD ROM drive The Portable Player is used to play the backup video on the disc r File Edt View Go Favorites Help
98. ed Jales III transmitter after finishing the modification procedure ABW user Sign up here forget password Click here to retrieve your login password oftware Registration To protect our intellectual property and prevent instances of software piracy your TeleEye software Product Search will be locked with a registration code associated to the PC on which the software will be installed 4 registration code will be generated for your software after finishing the following registration Choose one z procedures E E Localintranet Poor amt Assa blasit r caren oe te i aD ers TE i Fa i N E i E ery aii ER sured INK Air gees Ei z ee zl Appendix Page 251 Te eEye Central Monitoring Station User Manual Step 2 Enter the Old Registration Code New Transmitter Serial Number and New Registration Code at each field provided Click Modify button to submit the form J Tek pe E pag p hj prai ey ETa bierg lim prr I pkmn Carnet hen Lopai LULH I u Akia Aaoiied Tranter Moika TA Cha ee purel INE sihen id Se mowed Telliye Fe Beqeeercs Laer cue AR Bech ire Leg EI eerie ie r Sa Fats Pasar wi ee ee Ea el are DET ei i ter fag rec eee gral Testy Fi Tares abiye ae rha id Reghina fete arm Fauni Caerial fin Forges FF Yelp e a A Step 3 ma Step 4 Pedi iah ip Doa OE i If the above procedure is completed successfully the sureLINK will be effe
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100. entry has the highest dial back priority Event Handling Page 134 Te eEye Central Monitoring Station User Manual Reconnect Duration 7 Ea ee Step 5 Select Reconnect Duration for choosing the dial back retries duration Retry Count B xl Step 6 Select Retry Count for choosing the number of dial back fails retry Press OK button to exit the panel Step 7 Press Apply button on Transmitter Setup panel to save the setting to the transmitter Press Close to exit the panel and go back to the main panel Step 8 Open Connection Server program and chooses Devices TeleEye Central Honitoring Station Connection Server with Central Data Server Server Information Recording About Configure the Server Information Server ID VincentPc Click the button to change the database path Database Path a aa ore Click the button to configure Suto Redial setting Auto Redial All Connection Servers will be affected Click the button to show or add licenses show License Maintenance Setting Set Period Status Server is ready Daye left for server maintenance 7 days Event Handling Page 135 Device Manager Enabled Type wi TCP IP ZEL omninet PLUS USA Nokia 30 Cable WAN RENAIS HE L2TP LFT IFCONF REE H323 RA Direct to COM General modem to COM User ID Password Device Manager Name Enabled Type Dial Out Standby TCP IP Y TCP IP
101. ess you may swtich to another associated TeleEye III transmitter after finishing the modification procedure Software Registration To protect our intellectual property and prevent instances of software piracy your TeleEye software will be locked with a registration code associated to the PC on which the software will be installed 4 registration code will be generated for your software after finishing the following registration procedures a alin jj Cet ps Keds Horai og g hirer Cait ui ies eo ieee H pher CE a mel IAE Abe Beep ir of eo Fi sare LHF M L P iael p e aiie AN ad a TE min Taka ye eet Por cet biia 1 TE D awe b on ee gry mod aya e ia ii Er AF F Uram r Carle a m dr ETI air al ie ork Step 4 neri A Ape a Step 4 Enter a sureLINK address Domain Name your Transmitter Serial No and Registration Code in the fields provided respectively Then click the Apply button The process is then completed After we received your domain name registration for your transmitter your application will be processed Normally it requires about 1 working day to activate SureLINK for your transmitter You will receive a notification mail when your SUreLINK service is ready Appendix Page 250 Te eEye Central Monitoring Station User Manual Transmitter Modification Since the sureLINK Domain name address corresponds to a single transmitter if you
102. et Main Panel gt Audio gt Voice gt On te udio Help VOCE yt On Remote Public Addressing button Public Addressing Step 2 In Main Panel Click Remote Public Addressing button to enable the N transmission of voice to the remote sites Click on this button again to disable the transmission The Volume Level Bar indicates the current volume level of the microphone Audio Control Page 189 Te eEye Central Monitoring Station User Manual 13 Playback 13 1Expired Recording Cleaning When you have made a connection to remote site Connection Server records video and audio data from transmitter to local disk space Connection Server can be scheduled to cleanup the data stored locally and in the transmitters In this section you will learn the followings e Making schedule to cleanup expired recording in server e Setting up the recording retention period of individual site data stored in server e Making schedule and setting up the retention period of recording stored in the transmitters Only available for BS8418 mode enabled transmitters 13 1 1 Making schedule to cleanup expired recording in server To set the schedule to clean up server expired recording from Connection Server follow the steps below 1 Select Playback gt Expired Recording Cleanup from Main Panel The Server Expired Recording Cleanup Settings dialog box will be displayed and enter the time that
103. eview other pages of report you can use the following buttons e Click on id button to go to first page e Click on 4 button to go to previous page e Click on gt button to go to next page e Click on gt button to go to last page BS If you have not selected your printer you can click on button Then you can print the report by clicking on s button Working with Logs And Reports Page 209 Te eEye Central Monitoring Station User Manual 15 3Exporting Logs To Excel If you want to export the logs to Excel supported file format click on button and the Save As dialog box will be displayed a BX Save in E Central Monitoring Station Wideo fad Database Database File name repor Save as ipype Text file csv Cancel 2 Enter the file name and click on Save button to save your report You will see the following dialog box if you have saved the file successfully Save Successtul x m 1 Records saved to C Program FilessCentral Monitoring Station Central Monitoring Station Video Yiewer report icey Working with Logs And Reports Page 210 Te eEye Central Monitoring Station User Manual 15 4List of Operations Events The following table is the list of operations events Category Operation Event Login Logout Login Successful Login Fail Incorrect Password Login Fail No Such User Logout Site Settings Change Sequential Time Change Video Format Change Audio S
104. g or this checking is not enabled Green Alarm Tamper event is triggered and is not cleared Red Alarm Tamper event is triggering Event Handling Page 146 Te eEye Central Monitoring Station User Manual Others Event Panel Icon Indication Table Colour a Dimmed ihe Colour Dimmed Green Red p Lock On Si T Lock Off Clear event if any event reset green icon If an event is triggered it cannot be cleared No event clear It occurs if no event is triggered or all events are triggering Siren is turned on by an event trigger Siren is turned off if no event trigger or siren timeout The system is armed The system is disarmed The security switch is turned on The security switch is turned off Event Handling Page 147 Te eEye Central Monitoring Station User Manual 8 3 2 Event Status The event status can show the most updated event status to user through log format Event Status Using Procedure Step 1 Click Event gt Event Status option on the main panel TeleEye Central Monitoring Station Video Viewer Model CM 01 AAZ File System View Connections Camera PUGNA Transmitter Aux Patrol Remote Audio Playback Help Event Status userl Arm Disarm Setup TEIE Camera EL ELILI EUEN ae Alarm Images Site Alarm DateTime Alarm Can Connection Status Center Date Time E 7 lh J i
105. ggered Click on OK button to save the schedule Recording Retention Period Enable f Days Playback Page 191 Te eEye Central Monitoring Station User Manual 13 1 3 Making schedule and setting up the retention period of recording stored in the transmitters You can also make schedule to clean up the data stored in the transmitters To do it follow the steps below 1 Select Transmitter gt Settings from Main Panel 2 Select Recording from Transmitter Setup dialog box and Recording Settings dialog box will be displayed 3 Click on Retention Settings button and Transmitter Recording Retention Settings dialog box will be displayed il Recording Gualty amp Resaltar Guahty Low J E xt Resolution Standard Retention Settings 4 Enter the Expired Recording Cleanup Schedule and the Retention Period 5 Click on Enable button to enable the Recording Retention Period 6 Click on OK button to save the schedule Transmitter A ecording Retention 5 ethings Expired Recording Cleanup Schedule Time HH MM M a p S Retention Penad 1365 Daye Enable Scheduler Cancel Playback Page 192 Te eEye Central Monitoring Station User Manual 13 2Working with Server Video Playback When you have made a connection to remote site Connection Server records video and audio data from transmitter to local disk space The server supports 5 concurrent remote playbacks You can retr
106. gs Check a option to enable one of the control rights 3 Click on Apply button to update the settings 4 4 Assigning Access Rights To Group To assign access rights to the group follow the steps below 1 Click on Group Records tab and it will show a list of groups Group and User Setup Group Records Group Sites alowed to monitor Phone Type Configure 2 Select one of the groups You will see a list of sites that are allowed to monitor if you have previously assigned them to the group Administrating User and Group Accounts Page 25 Te eEye Central Monitoring Station User Manual 3 To assign a site to the group click on Configure button The following dialog box will be displayed Settings x f By Group f By Site Site Information ADMINISTRATORS Sites allowed to monitor Sites Name Customer Hame Customer Signal Commu we Aik offi 4 Select one of the sites under Sites column and click on lt button The site will be assigned to the group If you have not added the site information you will not see any entry under Sites column 6 For more information please refer to Section 5 Administrating Customer Account f By Group By Site Site Information ADMINISTRATORS Sites allowed to monitor Sites Mame Customer Signal Commu w Aik offi 5 Click on Apply button to update the changes Administrati
107. he text box and press S action bmp S arm bmp S big alarmz bmp S alarm 1 brp S armed bmp S big alarm bmp IS alarm 2 bmp S backward2 bmp a big event bmp lee alarm 3 bmp A backwarda bmp N big motion off Brn S backward bmp gt big motion on bmg picture and go back to the Step 4 Choose the path type a file Save button to save the gt i File name CAM 1 Save as tyne Bitmap file bmp I main panel Log amp Picture Backup Page 201 Te eEye Central Monitoring Station User Manual 14 2Preview TeleEye Central Monitoring Station supports to preview a picture for printing Preview Picture Procedure Picture View x x Step 1 In Picture Viewer panel click Preview icon to pop up Preview panel Camera CAM 1 O4 Nov 2005 10 41 50 eye Preview cs fe PRS be q 411 Pagel off ocationFMIO4 Sams CAM J4 Nov42005 10 41 53 Log amp Picture Backup Page 202 Te eEye Central Monitoring Station User Manual Preview Step 2 In Picture Viewer panel user can click the icons for different size of preview ajaj clafp re reget on Step 3 Click Fit Page to preview the picture in fit page size Step 3 Click 100 Pagel ofi 1con to preview the picture in 100 A4 paper size Log amp Picture Backup Page 203 AMS aC 34 Mov 2005 10 91 59 Log amp Picture Backup Te eEye Central Monitoring Station User Man
108. hes Control TeleEye CMS supports manual switch control Switches Control Procedure 5 o TeleEye Central Monitoring Station Video Viewer Model CM V V01 File System View Connections Camera Event Transmitter Aux Patol Remote Audio Playback EEA o ga Administrator alej a ALARM 0000 Alarm Images Site AlarmDateTime Operators Operation Center Date Time Administrator Realtime 2006 06 25 09 51 05 Playback Playback Speed Playback Control SF Belial Server is active ji Site is connected M onitoring Location RX304 25 HA 2006 Connected lal Switch ire 3 4 Step 2 Press 1 2 3 or 4 button to set the corresponding switch on or off 4 Transmitter General Setup Page 87 Te eEye Central Monitoring Station User Manual Saitoh Affe alla xl Step 3 For example of switch state 2 and 4 button are ON state and 1 and 3 button are OFF State User cannot control the switch 1 or switch 2 if switch 1 and switch 2 are associated with arm disarm input and security switch respectively In additions 1 and 2 button are dim disable on Switch Control panel Switch ajs x Transmitter General Setup Page 88 Te eEye Central Monitoring Station User Manual 7 9Restore Factory Setting TefeEye Central Monitoring Station supports to restore factory default setting without restoring the network setting so remote user can connect to the transmitter again after th
109. ick Enable Associate Live Cameras checkbox to enable the live camera for that event Event Handling Page 124 Te eEye Central Monitoring Station User Manual Associate Live Camera Z CAM 1 v CAM 2 CAM 3 CAM 4 Step 3 8 2 2 Recording Step 4 Click the checkbox for the camera to select which camera for the live camera action Select All option is for selecting all cameras Select None option is for selecting no camera However user needs to select at least one camera for the action Press Apply button on Transmitter Setup panel to save the setting to the transmitter If an event is triggered recorder can record the video content at user selected camera with selected recording mode Pre Alarm Recording Pre alarm recording allows to record video before an event is triggered The period of pre alarm recording is at least 1 minute not more than 2 minutes before the event trigger User can find that there is at least minute more video content on Search Playback Log panel before an event is triggered Event Handling Page 125 Te eEye Central Monitoring Station User Manual Duration After Event Clear After event resets the recording action will stop after this duration time Recording Mode Event recorder provides 2 recording modes 1 frame per second 1 FPS and continuous mode In FPS mode the recording frame rate is less so the storage size is smaller In cont
110. ieve the recording from the server using Video Viewer In this section you will learn the followings e Retrieving Video Playback From Recording Log e Searching Video Playback e Controlling Video Playback 13 2 1 Retrieving Video Playback From Recording Log To retrieve video playback from Connection Server follow the steps below 1 Select Playback gt Start Server Playback from Main Panel The Remote Retrieval dialog box will be displayed and it will show a list of recording log in the Connection Server Remote Retrieval Gelectrecording log to retrieve Filter by site ooooooon testing x Start Date Time End Date Time Center Start Date HOCooooK testing 24 09 2004 12 4458 2409 2004 12 45 59 24 09 2004 12 41 server ooooooo0 testing 24 09 2004 11 14 41 24 09 2004 11 31 38 24 09 2004 11 1 Server ooooo000 testing 24 09 2004 10 37 34 24 09 2004 11 14 41 24 09 2004 10 3 Retieve Cancel Backup 5 earch Playback Page 193 Te eEye Central Monitoring Station User Manual 2 If you want to filter recording logs by site you can select one of the sites from Filter by site 3 Select one of the recording logs from the list and click on Retrieve button to retrieve the video playback 13 2 2 Searching Video Playback To search video playback from Connection Server follow the steps below Method 1 1 Click on Search button to display Search dialog box Day Month Tear 4 g
111. if someone cuts the wire between the security switch input and the transmitter This event behaves as fire zone type that can be triggered once the wire was being cut Arm Disarm tamper type has choice of none SEOL and DEOL On State The security switch input circuit type is normal close NC The close state of the circuit indicates security switch off of 7e eEye RX Otherwise the open state of the circuit indicates security switch on of 7e eEye RX The security switch input circuit type is normal open NO The open state of the circuit indicates security switch off of Te eEye RX Otherwise the close state of the circuit indicates security switch on of 7e eEye RX Event Handling Page 116 Te eEye Central Monitoring Station User Manual Security Switch Setup Procedure Step 1 In Transmitter Setup panel click Event gt Security Switch option to pop up Security Switch Settings panel 6 Transmitter Setup RX Video Input Et Connection Date Time Enabled EJ HDD Management Recording General Settings 9 Switches gt Event A Alarm Motion Video Loss 4 Arm Disarm Input Open o Security Switch Tamper Action O Close SS See Input Power Failure fhput Security Switch Settings On Type C Associate Switch 2 Security Switch Settings On Type Open _ Close Tamper O None O Single End of Line SEOL Double End of Line DEOL DER Tamper None O Sing
112. iggered 07706 2006 18 15 03 Security Switch OFF 070672006 18 15 00 Secunty Switch ON OF 06 2006 18 14 59 Security Switch OFF OF 06 2006 18 14 56 Security Switch OM 070672006 16 00 52 Disarm System O06 2006 18 00 37 Arm System 0706 2006 18 00 03 Disarm System OF 06 2006 16 00 00 Arm Systern 0062006 17 59 59 Disarm System 07r 0E2006 17 59 57 Arm System 0706 2006 17 53 51 Disarm System 0706 2006 17 53 50 Arm Systern O06 2006 17 59 49 Disarm System 0706 2006 17 59 19 Arm System Enter page number Go Nent Enter page number and press Go Event Handling User Operation Arm Disarm Input Tamper Page 157 Te eEye Central Monitoring Station User Manual 1 Select Event gt Transmitter Log gt Event Log from Main Panel 2 Select the functions and logs Print Preview View the format of current page to be printed Printer Setup Function as Operation System provides Print Print the records Page mode The recordings are divided to several pages for clearer vision Different records All the records are separated into different tab pages for easier handling The different tab pages are Alarm log Motion Detection log Video Loss log Disk Full log System Failure log Connection log System Settings log and User Operation log In Alarm log Date Time which camera associated with Alarm sensors have been triggered and what Actions have been taken are shown In Motion Detec
113. imilar way Camera ID Speed PanyTilt Duration PTFI Duration Ausiliany Patrol settings Command Properties Pan Speed Tilt Speed Slower 8 Slower 9 6 16 32 32 48 48 Faster E3 Faster 63 Duration Factor The actual value need to multiply with this duration factor and then send out to the PTZ camera Pan Tilt Zoom Page 172 Te eEye Central Monitoring Station User Manual Step 4 Choose the method to compute the value of lt Checksum 1 gt and lt Checksum 2 gt Camera ID Speed Pan Tit Duration PTFl Duration Auxiliar Patrol Settings Command Froperties Checksum Calculation Method Send CHECKSUM 1 gt SUM y StatCommand REPEAT W CHECKSUM2 gt EA Ignore First Bute SUA 2 s COMPLEMENT OF SUM Step 5 The PTZ commands are listed on this table Press New to add new command Press Delete to delete the command These PTZ commands will be sent out from the RS485 port on the rear panel of the transmitter in order to control the PTZ camera Command operation Command code to start Command code to stop Command time opti TILT UP Z55KCAMERAT O SOKTILTSPEED gt lt CHECKSUM2 gt 255 CAMERAT gt 0O00 TILT Ow 255 CAMERA1 gt 0 1 B 0k TILTSPEED gt lt CHE CKSUM2 gt 255 CAMERA gt O O 0 0 PAN LEFT 255 CAMERA 04k P amp NSPEED gt Ok CHECKSUM 255 CAMERAT gt O O1 0 0 PAN RIGHT 255k CAMERAT gt 0 2K P amp NSPEED gt O0 CHECKSLIM2 gt 255k CAMERA gt
114. in Red color Connection Status o Site Serice Centre Realtime 2004 09 27 10 29 13 Alarm Supplement For RX Model Page 232 Te eEye Central Monitoring Station User Manual 19 1 3 Alarm Panel Indicator When an event is triggered in the transmitter you can check the statuses of the transmitter in the Alarm Panel Indicator Supplement For RX Model Sensor Dimmed when sensor is not installed Green when sensor 1s installed Bright green when there is an alarm triggered and it has not been cleared Red when an alarm is being triggered in this sensor Transmitter Recording Dimmed when alarm trigger recording is disabled Green when alarm trigger recording is enabled Red when there are alarm recorded frames Red amp Flashing when alarm recorded frames are being downloaded ARM DISARM ARMED when arm disarm input is enabled and the type is open DISARM when arm disarm input is enabled and the type is closed when arm disarm innut is disabled T Tamper Dimmed when tamper input is not installed Dark Green when tamper input is installed Bright green when there is a tamper event and it has not been cleared Red when a tamper event is being triggered Security Switch Lock opened when security Switch is off Lock closed S when security Switch is on Page 233 Te eEye Central Monitoring Station User Manual 19 2Working with Sensor and Input Settings Transmitter supports up to 16
115. ing Station Page 12 Te eEye Central Monitoring Station User Manual Step 2 Registration panel pops up Re vistration Registered Transmission Unit ET There is no registration record exists when the user first time launch the Video Viewer e For detail of registering TeleEye RX Video Transmitter please refer to Section 5 3 Adding A New Customer s Site and Registering TeleEye RX Video Transmitter Getting Started with 7e eEye Central Monitoring Station Page 13 Te eEye Central Monitoring Station User Manual 3 Configuring 7e eEye Central Monitoring Station After you have installed 7e eEye Central Monitoring Station onto your computer you should have first time configuration before use The shortcut of Connection Server program has been placed in Startup program group The program runs automatically when your computer starts up The following dialog box is the main screen of Connection Server 15 x Configure the Server Information Server ID Machine 3 Click the button to change the database path Database Path Click the button to configure connection devices Devices Click the Button to configure Auto Redial setting ua Pedal All Connection Servers will be affected Click the button to show or add licenzes Show License Ss ee Se Shatus Serer i ready In this section you will perform following tasks for first time configuration e Registering Your Copy of Connection Serve
116. ings Level Medium High Custom p ensitivity Step4 Click High Medium High Kediim Low or Custom for motion ae Low sensitivity Custom 4 Event Handling Page 106 Te eEye Central Monitoring Station User Manual Sensitivity Detaled Settings gt High O Medium H O Low Custom Level Step 5 If Custom sensitivity is mi L selected user can select level lea i and area for sensitivity by 100 click Level or Area scroll bar Step 6 After setting all camera for motion user can view the alarm setting summary in Transmitter Setup panel by clicking Event gt Motion option to pop up Motion Setting Summary panel s Transmitter Setup sn RX Video Input E Connection Date Time HDD Management Recording Switches ap Event Action S Cam2 Action E Cam 3 Action Cam 4 Action Se Video Loss an gt Arm Disarm Input Security Switch 3 System Tamper Input E Power Failure Input Motion Setting Summary D Motion Setting l No Camera Name Enabled Level Lit CEN Medium Low Custom gt Camera Settings WS ee ee ee ee Step 8 Press Apply button on Transmitter Setup panel to save the setting to the transmitter Event Handling Page 107 Te eEye Central Monitoring Station User Manual Setup through Moti
117. inuous mode the recording frame rate depends on the number of recording camera and more than 1 FPS so the storage size is larger Disk Mode For Cyclic disk mode the oldest recording data in hard disk can be erased if the hard disk is full and video recording continues For Fix disk mode all recording is stopped if hard disk is full Quality This is the quality of the recorded video The quality is divided into 5 levels in ascending quality order low fair medium good and excellent Resolution This is the display resolution for the recorded video Full is the resolution suitable for full screen display Quad is the resolution suitable for quarter screen display During playback quad resolution video may have several noises in full screen display mode Event Handling Page 126 Te eEye Central Monitoring Station User Manual Recording Setup Procedure Step 1 In Event Action panel click Recording option to set recording setting 6 Transmitter Setup RX Video Input H Connection Date Time HDD Management Recording Switches a gt Event A Alarm E A Sensor 1 Sensor 2 Sensor 3 Sensor 4 E3 Motion Sh Video Loss Arm Disarm Input p Security Switch System Tamper Input Power Failure Input lt Enable Recording Recording Camera CAM 1 CAM 2 CAM 14 Select All Select Hone Sensor 1 Alarm Action Live ress a Dial Back
118. is appeared automatically on the switch s top right corner Right Click the mouse to pop up the menu Choose the right switch type and switch number on the menu The maximum numbers of switch supported is 4 site Picture E z ela HEA Close Gal Al O Tl elel l Heset Site Picture Sel a R SIOlR me Sola NOT fee Delete Administrating Customer Account and Site Information Page 47 Te eEye Central Monitoring Station User Manual 7 Click Line button NI to add Line and Rectangle button O to add rectangle After the Line or Rectangle is added right click the mouse to pop up the menu Choose the right line type and color ell a B SIOlR e aoje NOT 2 fem Site Picture ejaj ale alek es amp 8 NO TY o e E Administrating Customer Account and Site Information Page 48 Te eEye Central Monitoring Station User Manual 8 Click Text button T to add Text Text box will appear on the top left of the site map picture Enter the text and click somewhere else to release the focus on the text box Then click to select the text and drag it to the position wanted ajale o eja g lela IOIT ef e T this is a test to add test 9 Select the text and right click the mouse to pop up the menu Choose the right font size and color Site Picture E 3 r x jH l elel Close Sa ela Nol TI l l Reset Administrating Customer Account
119. isarm Input Settings Arm Disarm Input Settings Enabled General Settings Arm Type Tamper Open None Single End of Line SEOL O Close Double End of Line DEOL Associate Switch rset eee rst en essere Apply Step 2 Click Enabled checkbox to Enabled enable arm disarm input Arn Type Step 3 Click Open or Close ol ee option for arm type Close Tamper Step 4 Click None SEOL or O None DEOL option for tamper O Single End of Line SEOL Double End of Line DEOL type Event Handling Page 114 Te eEye Central Monitoring Station User Manual Associate Switch E Step 5 Click Associate Switch 1 checkbox to enable associate switch 1 for arm disarm input E If arm disarm input associate switch 1 is enabled the switch 1 action for all other events will be disabled Step 6 Press Apply button on Transmitter Setup panel to save the setting to the transmitter Event Handling Page 115 Te eEye Central Monitoring Station User Manual 8 1 6 Security Switch Security Switch It is an input to the transmitter for wiring a security switch The purpose of the security switch is to terminate the exit delay for exit zone alarm If the security switch is on and the system is armed all exit delay will be terminated If the security switch is off and an entry alarm triggered entry delays will start Security Switch Tamper Type Security switch tamper event triggers
120. it type is normal open NO The open state of the circuit indicates normal of 7e eEye RX Otherwise the close state of the circuit indicates alarm trigger of 7e eEye RX Alarm Sensor Input Type State of the Circuit 7e eEye RX Status Normal Open NO Alarm Trigger Event Handling Page 93 Te eEye Central Monitoring Station User Manual Example of Entry Exit Zone WITH Security Switch Usage For Entry Zone Surveillance zone DISARM 7 Alarm 1 Alarm 2 Alarm3 Alarm 4 FL TeleEye RX Security Switch Delay 1 Delay2 Delay3 Delay4 Time line The entry delay is the period of time between entering the surveillance zone and reaching the transmitter In order to disarm the system for maintenance or repair user installer needs to turn off the security switch and enter the surveillance zone However the delay time starts from the 1 trigger made by the 1 alarm sensor i e Alarm 4 Note that if user enables recording action recording action is automatically activated during entry delay The detail procedure is as below 1 user turns off security switch 2 the alarm is at entry delay 3 the 1 trigger is made by Alarm 4 i e user enters the surveillance zone and the entry delay time begins 4 2 3 and 4 triggers are made and each entry delay starts respectively 5 user disarms the system for maintenance For example If the time for going from security switch to transmitter is about 8 minutes Delay
121. itoring Station Video Viewer Model CM V01 File System View Connections Camera Event Transmitter Aux Patol Remote Audio Playback Help Tele Eye Operator Pan Tilt Zoom www Telefye com e Computer Aux Port LLE Administrator _ Slgel ALARM L MicGanH Operators Administrator Playback Playback Speed Playback Control Bj dul M onitoring Location RX304 2 HA 2006 Connected 4 Pan Tilt Zoom Page 166 Te eEye Central Monitoring Station User Manual Fan Tilt zoom Site Model Pelco D Ver 1 2 we Slower PAN SPEED Faster Slower TILT SPEED Faster Zoom Wide Focus Neat Open Iris Washer oom Tele Focus Far Close Iris Wiper i Recall Preset Program Preset Recall Patrol Edit Patral Additional RECALL 1 2 3 4 5 E T g g 10 11 le 13 14 TS 16 Pan Tilt Zoom Panel Description Pan Tilt Control Button It contains Up Down Left and Right arrow icon Up and Down arrow icons to tilt the camera up and down respectively and Left and Right arrow icons to pan the camera left and right respectively To set the camera pan left and right automatically 1 e auto pan function click the auto button and 4 the button will be held down To cancel the auto pan function click button again Pan Tilt Zoom Page 167 Te eEye Central Monitoring Station User Manual Cr When auto pan is enabled manual pan will be disa
122. itoring Station User Manual Network Settings Procedure Step 1 Click Connection gt Network option on Transmitter Setup panel to enter Network Settings panel ge Transmitter Setup E 5 A Fc 5 Rs f maou Video Input Network Settings ea Connection ees HL etiork Modem IF 21017139148 Pork 1024 Date Time i i E HOD Managernent Subnet Mask 255 255 255 0 __ E General Settings Recording Agg Switches Gateway 210 17_ 139 78_ E Event Enable DNS Primary DNS 20214674 Secondary DNS 2021 4 EF 14 sureLlNk Using sureLINk Address VLA atest 3 telespe TeleE ve net Update F address every 15 w minutes SE ree General Settings Step 2 Fill in the general network IP 210 17_ 139 148 Port 1024 5 i i setting items Subnet Mask 255 255 255 0 Gateway 210 18 139 78 e Enable ONS Primary DNS 20214674 Secondary DNS 202146714 Transmitter General Setup Page 68 Te eEye Central Monitoring Station User Manual sureLINK Step 3 Click Using sureLINK Using sureLlnk Address Address checkbox to enable WAAL tes teleeye TeleEye net sur
123. itter Setup panel to enter Connection Settings panel The LAN Boardband Narrowband stream rate can be changed from 9 6Kbps to LOOMbps Gt Transmitter Setup Connection Settings Throughpu Date Time LAN stream 100Mbps E HOD Management HG Recording Boardband stream 100Mbps Switches H Event Narrowband stream 100Mbps t Network Settings sa Modem Settings Reload Transmitter General Setup Page 66 Te eEye Central Monitoring Station User Manual 7 4 1 Network Settings Network settings menu allows user to do TCP IP connection stream configuration If user install Te eEye RX transmitter for the first time it is highly recommended to follow the setup steps in the 7e eEye RX User Guide first IP The Internet protocol IP address of the transmitter set by user or given by user s ISP Gateway The Internet protocol IP addresses of the router network switch of user s network or given by user s ISP that is connected to the transmitter DNS The Internet protocol IP address of the domain name server DNS of user s network or given by user s ISP that is connected to the transmitter sureLINK sureLINK supports 7e eEye transmitter with dynamic IP User can set sureLINK to update the transmitter IP every 15 minutes 30 minutes 45 minutes and 60 minutes User need to apply for a sureLINK account before using this function Transmitter General Setup Page 67 Te eEye Central Mon
124. k any numerical buttons in the Recall Preset tab The PTZ camera view will goes to the pre defined position if the recall number button is programmed In Pan Tilt Zoom panel click Edit Patrol tab and click the Add button to add more positions Click Recall Patrol tab The PTZ camera will start it patrol tour if the recall number is added Press Stop Patrol to stop the patrol tour ae Due to different PTZ camera supports different driver operations there MAY be no or wrong PTZ operations after pressing some buttons If there is any problem please refer to the manual of the PTZ camera Pan Tilt Zoom Page 170 Te eEye Central Monitoring Station User Manual 9 3PTZ Advance Settings This part introduces the advance PTZ camera settings Actually normal user can omit this part It is only necessary for advance PTZ camera users PTZ Advance Settings Procedure Step 1 Enter Pan Tilt Zoom panel by clicking the Pan Tilt Zoom oe icon on the main panel Press Settings button on Pan Tilt Zoom panel to pop up this Setting panel Press Advance button on Setting panel to enter the advance settings PTZ Command Table pop up PTZ Command Table Model Pelco D Wer 1 2 w Code PELCOZ Baud 2400 Flow Crk N Command operation Command code to start Command code to stop Command time option seco Command description 255 CAMERA 1 gt O1 S 01k TILT 255 COME RAT 0O00 TILT DOWN
125. l click Restart Transmitter to restart transmitter amp Transmitter Setup a Ri i Transmitter Information Z Video Input E A Connection Transmitter Information Date Time HDD Management Name Rx304 Recording m Switches F Q Evert Serial Number VTC20760 Model Rx304 Version 01 00 00 Admin Password Change Password User Password Change Password Registration Checking Restart Transmitter Restore To Factory Setting Except IP Festart Transmitter Step 2 Click Yes to restart the transmitter iia A Are you sure to restart the transmitter Transmitter General Setup Page 90 Te eEye Central Monitoring Station User Manual 8 Event Handling 8 1 Event TeleEye RX video transmitter supports 9 types of event 1 Arm Disarm 2 Overheat 3 Alarm 4 Motion 5 Video Loss 6 Security Switch 7 System Tamper 8 Power Failure 9 Disk Usage Level User can know what situation occurs at the surveillance area if these events are being triggered or have been triggered The event purpose and detail setting procedure will be introduced in this section Event Handling Page 91 Te eEye Central Monitoring Station User Manual Event Setup Procedure Transmitter Setup panel pops up and click Event option to enter event menu fee Lranenutter Setup T Rx Ay Video Input eee Connection of Date Time Event S E HOD Management H Recording Aia Aa
126. larm Setting Summary Procedure User can use Alarm Setting Summary panel as a quick way to do the alarm settings Alarm Setting Summary Alarrn semg ALARM 1 Yes None Fire Zone Y None Entry Exit Z None Normal None Normal Supplement For RX Model No Alarm Name Enabled ea Tamper Zone Tk ze is Switch T 1234 1234 34 1234 save the setting to the transmitter Step 1 On the Alarm Setting Summary panel user can click the boxes under Enabled Type Tamper or Zone or those actions to change the alarm status alarm Page 236 Te eEye Central Monitoring Station User Manual Alarm Setting Summary Alarm Setting Alarm Name 1 ALARM 1 Yes NO v None Fire Zone 1234 1234 ALARM 2 Yes None I Entry Exit ic 1234 ALARM 3 No NU None Normal ALARM 4 No NO None Normal a w N Alarm Setting Alarm Name Enabled Tye Tamper 1 ALARM 1 Yes NO None v Fire Zone 1234 1234 2 ALARM2 Yes NO EEr Enty EvitZ 1234 3 ALARM 3 No NO Normal 4 ALARM 4 No NO None Normal OR Alarm Setting Summary earn Setting Alarm Name e d Type ampe Zone i Rec Switch ALARM 1 SGA e Fie Zone 91234 1234 34 Disable All i ALARM 2 Yu ne Entry ExitZ 1234 ALARM 3 Yes NO None Normal ALARM 4 Yes NO None Normal me win Alarm Setting Summary ALARM 1 Yes IIE i 1234 2 ALARM2_ Yes s Enty ExtZ 1234 3
127. le End of Line SEOL Double End of Line DEOL Step 2 Click Enabled checkbox to enable security switch Step 3 Click Open or Close option for on type Step 4 Click None SEOL or DEOL option for tamper type Event Handling Page 117 Te eEye Central Monitoring Station User Manual V Associate Switch 2 Step 5 Click Associate Switch 2 checkbox to enable associate switch 2 for security switch EF If security switch associate switch 2 is enabled the switch 2 action for all other events will be disabled Step 6 Press Apply button on Transmitter Setup panel to save the setting to the transmitter 8 1 7 System Tamper System Tamper Input It is an input to the transmitter for wiring a tamper switch of the external cabinet outside the transmitter and its accessories The purpose of system tamper event is to prevent someone to break into the cabinet and destroy the transmitter Sensor Type The system tamper input circuit type is normal close NC The close state of the circuit indicates normal of 7e eEye RX Otherwise the open state of the circuit indicates system tamper of 7e eEye RX The system tamper input circuit type is normal open NO The open state of the circuit indicates normal of 7e eEye RX Otherwise the close state of the circuit indicates system tamper of 7e eEye RX Event Handling Page 118 Te eEye Central Monitoring Station User Manual System Tamper Set
128. le Switch 1 Enable Switch 2 Tine Latchita Tine Latchina checkbox to enable which Enable Switch 3 C Enable Switch 4 switch for that event Type Latching Type Latching to pop up Switch Settings panel ara The options in Switch Settings panel are global settings that mean these settings apply to all switch actions User may need to do this setting once Event Handling Page 131 Te eEye Central Monitoring Station User Manual amp Transmitter Setup sn RX Video Input H Connection Switch 1 Switch 2 Date Time HDD Management Name SWITCH 1 Name SWITCH 2 Switches Settings Recording Switches Push Button Push Button gt Event Alarm Latching Latching A Sensor 1 Action Sensor 2 Switch a A Sensor 3 Name SWITCH 3 Name SWITCH 4 Sensor 4 1 Motion O Push Button Push Button Se Video Loss Arm Disarm Input Latching Latching ig Security Switch System Tamper Input Power Failure Input Event Action Delay 20sec Y The period for Switches to be turned on again when event is re triggered Event Latch Duration 10sec Only applied for latch switch Name SWITCH 1 Step 5 Edit the name of the switch Push Button Step 6 Click Push Button or 2 Latching Latching option for switch type Step 7 Click Event Action Delay to Event Action Delay 20 sec The period for Switches to
129. le server video recording you should setup disk spaces for recording partition To add a new recording partition follow the steps below 1 In Recording tab make sure that recording status is displayed as Recording system is disabled You can stop recording system by clicking on Stop button Central Monitoring Station Connection Server with Data Server ioj x Server Information Recording About Configures recording functions for the server Recording Mode Recording Partitia i Cyclic Fixed Recording Status Status Recording System is disabled ei ie sn st Configuring 7e eEye Central Monitoring Station Page 19 Te eEye Central Monitoring Station User Manual 2 Click on Add button and dialog box will be displayed Select disk Drive from the list and enter your desired Partition Size The partition size should be at least 200 MB Please note that there should be only one recording partition for your disk drive You will get a warning if you add a second partition to the same disk drive Add Recording Partition x Recording Partitic Drive E c windows 98 200 ME Cancel Partition Size Free Spaces 328MB 3 Click on OK button to confirm the changes 4 Please remember to activate recording system by clicking on Start button To remove an existing recording partition follow the steps below 1 Make sure that yo
130. lick Event gt Alarm gt Option option on the main panel to pop up Alarm Option panel Event Handling Page 153 Te eEye Central Monitoring Station User Manual 6 TeleEye Reception Software Model No WX 30 File View Connections Camera ayones Transmitter Aux Patrol Remote Audio Help d i L an Transmitter Log gt Event Status Clear Event Options Alarm Password Location RX304 10 Mar 2006 Connected TCP IP Alarm Options j Step 2 Select the time for siren duration Press OK button to Hour eee T ae siren On Duration 3 complete the setting Reeording Duration Hour Manual Stop Event Handling Page 154 Te eEye Central Monitoring Station User Manual 8 3 5 Clear Event After an event is reset user can clear the event icon at the event panel User needs to enter the alarm password in order to clear the event icon at the event panel Change Alarm Password Procedure Step 1 Click Event gt Alarm gt Alarm Password option on the main panel B TeleEye Reception Software Model No WX 30 DER Fie Yiew Connections Camera Maines Transmitter Aux Patrol Remote Audio Help EO leer Evert Transmitter Log gt 3 Event Status Options Alarm Password Location RX304 10 Mar 2006 Connected TCP IP Alarm Password Step 2 Enter old alarm password new Did Passord o alarm password and c
131. m david User Disconnected form Server 2003 09 09 12 17 06 david Start Playback from Server 2003 09 09 12 14 02 NEW GROUPHI 7 david User Connected to Server 2003 09 09 12 14 00 NEW GROUPH david User Disconnected form Server 2003 09 09 12 13 54 david david Stop Playback from Server 2003 09 09 12 13 53 david Start Playback from Server 2003 09 09 12 06 15 david User Connected to Server 2003 09 09 12 06 12 david Login Successful 2003 09 09 12 05 32 david Logout 2003 09 09 11 17 57 david User Disconnected form Server 2003 09 09 10 47 10 david Stop Playback from Server 2003 09 09 10 44 09 david Start Playback from Server 2003 09 09 10 10 15 david User Connected to Server 2003 09 09 10 10 13 david User Disconnected form Server 2003 09 09 10 05 08 david Stop Playback from Server 2003 09 09 10 05 04 david Start Playback from Server 2003 09 09 09 31 05 Start Date dd mm pyyy a a p Sa S203 User Connected to Server 2003 09 09 09 31 03 2003 09 09 09 30 25 2003 09 08 18 15 13 sted form Server 2003 09 08 16 17 45 Public sted from Site 2003 09 08 16 17 44 Public 2003 09 08 16 14 11 dto Site 2003 09 08 16 10 04 Public 2003 09 08 16 06 32 dto Server 2003 09 08 16 09 57 Public sted form Server 2003 09 08 User ID Operation Event Center Date Center Time Site Name Site Date Site Time Sensors Cameras Motion Video Loss Disk Status Component Failure ited LESTI Tai End Date dd mm yypy Zj
132. management e Site information management e Electronic patrol e Centralized events logging and audit trail e Video backup e Portable player for backup video playback 1 2System Requirements Connection Server Processor Pentium IV 1 5 GHz or higher Memory 256 MB RAM Hard Disk Minimum GB free disk space Drive CD ROM drive Operating System Windows 2000 XP Display 800 x 600 pixels 24 bit color Network 10 100 Mbps Introduction Page 8 Te eEye Central Monitoring Station User Manual Video Viewer Processor Pentium III 866 MHz or higher Memory 128 MB RAM Hard Disk Minimum 512 MB free disk space Drive CD ROM drive Operating System Windows 2000 XP Display 1024 x 768 pixels 24 bit color Network 10 100 Mbps Audio 16 bit audio sound card 1 3Manual Convention Represent Windows panel name Represent Windows icon or button name E Special note for user Lb Reference for user Next step on Special Remark Key to press or special emphasis placed on a figure Introduction Page 9 Te eEye Central Monitoring Station User Manual 2 Getting Started with 7e eEye Central Monitoring Station The package of 7e eEye Central Monitoring Station CMS 01 contains the following items 1 Central Data Server CMD 030 amp CMD 100 2 Connection Server CM CS01 3 Video Viewer CM VV01 Depending on your requested license Connection Server has come with license of 30 CMD 030 or 100 CMD 10
133. me PTE Step 3 Click PTZ checkbox to ea enable the camera as PTZ camera E Normally the PTZ camera needed to be installed at the camera number according to its camera ID in order to control it lb For further detail please take a look on the camera or its manual in order to choose the above settings 4 Step 4 After clicking PTZ checkbox in step 3 user can enter Pan Tilt Zoom panel by click Pan Tilt Zoom Bi icon on the main panel A TeleEye Central Monitoring Station r Model CM Bi ER View Connections ae ae Transmitter ye Fatol Remote Audio Playback Help Realtime 2006 06 25 09 51 05 Administrator Playback Playback Speed Playback Control Trame Pan Tilt Zoom Page 163 Te eEye Central Monitoring Station User Manual 4 Step 5 Pan Tilt Zoom panel pop up User can do other PTZ settings and control the camera through this panel Pan Tilt Zoom Site Model Pelco D Mer 1 2 v Camera I Caml v il Slower PAN SPEED Faster P Te i i Slower TILT SPEED Faster Zoom wide Focus Neat Open Irs Washer oom Tele Focus Far Close Iris Wiper Settings Recall Preset Program Preset Recall Patrol Edit Patrol Additional wea 2 sf sf s ef 7 o s ol nj ef wf w 4 Model Pelco D Ver 1 2 we Step 6 Camera Eam o User can select the PTZ driver and which PTZ camera to view The camer
134. mera Creen uto Arrange gd d d d d Quality Medium IV 6b i 7 Iw o iw 9 fw 10 wily 12 fe im 14 fe 15 Iw 16 All 3 Click on an item from Location list to select a site and enter Start Time and End Time You can also select Screen Quality and Camera in Patrol Schedule settings Working with Patrol Scheduler Page 176 Te eEye Central Monitoring Station User Manual 4 Click on Add button to add a patrol schedule You will see a new item in Patrol Sequence Patol eee x Fatrol Sequence Lacation EN doganan Office Signal Commu www hkoffic TEPAP nogaj Public Signal Commu wa hkpubl TCPAIP 09 00 0101 10 00 00 Start Time HH MM End Time HH MM Schedule p mo ep Duration HH MM Detail 5 TATE Camera creer uto Arange d d d d d Quality Medium IV 6b iw 7 lw o iw 9 fw 10 Iv 11 fv 12 13 14 v 15 Iw 16 All Update Delete Delete All Close 5 To update an existing patrol schedule select an item from Patrol Sequence Modify Start Time End Time Screen Quality and Camera Click Update button to update the existing patrol schedule 6 To remove an existing patrol schedule select an item from Patrol Sequence and click Delete button You can also remove all patrol schedules by clicking on Delete All button Working with Patrol Scheduler Page 177 Te eEye Central Monitoring Station User Manual 7 Click on Close butt
135. n S C TAMPER Wire short point A and B LoZ INORMALISensor drive output close point B ee O C ALARM Sensor drive output open point B he ao erent S C ALARM_ Sensor drive output close point A ee on LoZ NORMAL Sensor drive output open point A een O C TAMPER Wire open point A and B Normal Open NO Without Tamper Detection Circuit Configuration sensor S C NORMAL Sensor drive output close point A drive and B output pic Aran Sensor drive output open point A Normal Close NC a wire Term Status Description S C ALARM_ Sensor drive output close point A and B sensor drive output B pic pomar Sensor drive output open point A Normal Open NO and B Appendix Page 254 Te eEye Central Monitoring Station User Manual IC SiC ShortCrout The table below shows the summary between the resistance network and the condition result Note that this table is used as a reference There may be a 10 tolerance for the resistance value in the below table Resistance Q 401 278 2781 29 29 5k I 0 ok nfinity Short Close Open Open Short Close Open Open Short Close N A Open Close Open N A Open Close N A N A Open Close N A N A Open Alarm N A Alarm with not applicable Appendix Page 255 Te eEye Central Monitoring Station User Manual 21 3Glossary Armed If the system is armed events detected from sensors will result in
136. n to stop the patrol scheduler Working with Patrol Scheduler Page 179 Te eEye Central Monitoring Station User Manual 11 Working with Remote Site Monitoring Video Viewer supports single site monitoring To monitor other site from your phone book you must suspend your current site monitoring In this section you will learn the followings e Starting Video Viewer e Connecting To Remote Site e Disconnecting From Remote Site e Switching To Other Remote Site e Adding Remark To Remote Site 11 1Starting Video Viewer To start Video Viewer follow the steps below 1 Start Video Viewer from program group Please enter User ID and Password for server login User ID david Fassword a mo gt 2 Enter your User ID and Password If you have not added the user yet you can enter default Administrator User ID administrator and Password 000000 Working with Remote Site Monitoring Page 180 Te eEye Central Monitoring Station User Manual 11 2Connecting To Remote Site To make connection to remote site follow the steps below 1 Click on _ amp button or select Connections gt Connect from Main Panel The Connect dialog box will be displayed l i Office Signal Communications Limited oy a 2 Select one of sites from the list and click on Connect button You will see camera images coming from the server TeleEye Central Monitoring Station Video Viewer Model CH YY01
137. ng User and Group Accounts Page 26 Te eEye Central Monitoring Station User Manual 6 Click on By Site option button The following dialog box will be displayed By Group f By Site Phone Site ID Office Signal Commu www OOOO0002 Group Information Alarm Alert Groups allowed to monitor Groups Group ADMINISTRATORS 7 Click on Alarm Alert tab to setup alarm alert priority Click on lt button to add the group to the dial back list Click on Apply button to update the changes By Group f By Site Site Name Customer Phone _ Site 1D Office Signal Commu www OOOO0002 Group Information Alarm Alert Dialback Priority All Groupe ADMINISTRATORS ADMINISTRATORS Administrating User and Group Accounts Page 27 Te eEye Central Monitoring Station User Manual 4 5 Adding A New User To add a new user follow the steps below 1 Click on Group and User Setup tab Select one of the groups from the list and click on New User button A new user with temporary name user 1 will be created Group and User Setup Group Records Group and User Information User Information Required Field E ADMINISTRATORS administrator oe NEW GROUP 1 User ID usertT User Name let o Remark New Group New User Delete Group Delete User 2 Enter User ID User Name Password and Remark to the space provi
138. nnected from Site User Disconnected from Site User Line Dropped from Site User Line Dropped from Server Server Fail to Connect Site Line Busy User Fail to Connect Site Line Busy Working with Logs And Reports Page 212 Te eEye Central Monitoring Station User Manual Playback Events Server Fail to Connect Site Dial Fail Server Line Dropped from Site User Fail to Connect Site Dial Fail User Fail to Connect Site by TCP IP Server Fail to Connect Site by TCP IP Server Site No Response User Site No Response Server Reconnecting to Site Start Playback from Site Stop Playback from Site Start Playback from Server Stop Playback from Server Site Alarm Status Changed User Alarm Status Changed Site Motion Status Changed User Motion Status Changed Site Video Loss Status Changed User Video Loss Status Changed Site Disk Status Changed User Disk Status Changed Site System Failure Changed User System Failure Changed Site Dialback to Server Site Dialback Unsuccessful Incorrect Password Site Dialback Unsuccessful No Site Record Site Arm Disarm Input Tamper Changed User Arm Disarm Input Tamper Changed Site Security Switch Tamper Changed User Security Switch Tamper Changed Site System Tamper Changed User System Tamper Changed Site Power Failure Changed User Power Failure Changed Site System Restart User System Restart Working with Logs And Reports Page 213 Software startup close Wo
139. nt Status when event iz triggered In case the checkbox Show event status each time when event is triggered is activated window of Event Status will pop up when defined event is triggered User can be informed and take action In the window the event will be sort in descending order with accordance with happening time Date Time is information given Certainly the major element is the Event Status Click Clear to erase all shown records and Close for closing the window Event Handling Page 160 Te eEye Central Monitoring Station User Manual 9 Pan Tilt Zoom 9 1PTZ Settings TeleEye RX transmitter can control pan tilt zoom camera for remote monitoring The pan tilt zoom camera action can be activated by event triggered or manual control Pan Speed The horizontal movement speed of the PTZ camera Tilt Speed The vertical movement speed of the PTZ camera Pan Duration The horizontal movement duration after pressing a Left or Right button Tilt Duration The vertical movement duration after pressing a Up or Down button Zoom Duration The zoom in or out duration after pressing a Zoom Tele or Zoom Wide button Iris Duration The open or close of iris duration after pressing a Open Iris or Close Iris button Focus Duration The focus duration after pressing a Focus Near or Focus Far button Additional Duration Some additional camera functions duration Washer Duration The action time taken for the washer
140. nt a June 2006 gt a i234 Alarm Motion Video Loss Tamper amp System Sun Miele Wed Thu Fi 0 el E tees 126 2 02 00 11 12 13 14 15 ibis i 03 00 To WS 20 wb ree 223 seq 04 00 i 25 26 2 26 23 33W 05 00 06 00 Z Today 9 6 2006 07 00 z eee Fes 08 00 Fa 1 eae 03 00 P z 10 00 TTT TT 11 00 2006 06 09 p Hints CO OOO lO EEE EE EEE EEE LS 13 00 Motion a Power Failure 14 00 DeAlarm ga Video Loss 15 00 16 00 i i i Sil Enty NoRec 17 00 Exit Scheduled Rec 18 00 lt a 13 00 amp Tamper Manual Rec 20 00 i 21 00 22 00 A a gt 4 Back To Live 23 00 P gt Start Playback Playback Page 195 Te eEye Central Monitoring Station User Manual 5 Choose d for zoom in and for zoom out the time scale FA Search Playback Hour on Minute x a Q en Toone Alarm Motion Video Loss per amp Syste Sun Mon Tue Wed Thu Fri Sat 1 ai 3 5 6 7 8 B10 q2 13 14 15 16 17 20 21 22 23 24 2f 20 29 30 6 2006 3p 4 i fan BERR RRR R RRR 2006 06 09 Hints he Motion WB Power Failure Alarm ey Video Loss S Entry No Rec ext Scheduled Rec A Tamper Manual Rec ge a 4 Back To Live F Start Playback 6 Enter the time Hour and Minute and Click on Lel button or double click the Rec icon under the row Camera to start the video playback 7 Click on to refresh the updated playback i 4 Back To Li 8 Click on butt
141. o save the setting to the transmitter Setup through Video Loss Setting Summary Procedure User can use Video Loss Setting Summary panel as a quick way to do the alarm settings Video Loss Setting Summary Step 1 On the Video Loss Setting Vides Loss Sethe R ia CoversName Erata D E I T Pea Summary panel user can 1 CAM 1 Yeu case brae Ho T z CAM 2 Yes He y ST ous Pea ITT re Ms a 7 click the boxes under L CAM t Ho Y Enabled or other actions in the summary to change the options for the video loss Event Handling Page 110 Te eEye Central Monitoring Station User Manual OR Video Loss Setting Summary Step 1 Video Loss Setting M 1 CAM 1 TEINT No y 2 CAM 2 Yes mmp No Y 3 CAM 3 Yes as sae cae No Y 4 CAM 4 Yes or sems sene No Y Step 2 8 1 4 Disk Usage Level Disk usage warning level for used disk space Disk Usage Level Setup Procedure Step a AX Video Input E Connection Date Time EJ HDD Management Recording Switches eS I Event 0 C 80 A Alarm Sensor 1 C 60 C 90 Sensor 2 E Sensor 3 Sensor 4 C 70 C 100 iS 4 Motion E Cami Cam2 7 Cam3 E Cam4 E Video Loss Cam 1 Action Cam 2 Cam 3 i Cam 4 Disk Usage Level Action D Arm Disarm Input Disk Usage Warning Level IV Enabled Action Warning Level for Used Disk Space Percentage Event Handling
142. of 7Te eEye Central Monitoring Station on the Local Area Network LAN environment ee Ce Connection Server Central Data Server Video Viewer CI TCP IP C PSTN f TeleEye Video Viewer ISDN Transmitter a y Direct to COM Video Viewer Remote Site The Connection Server manages transmitter connections such as TCP IP PSTN ISDN Leased Line and Direct to COM that are shared among all Video Viewers on the network When an operator makes connection to transmitter using Video Viewer they need to login to the system by providing User ID and Password All operations are logged into the Central Data Server The Connection Server provides central recording facility Video and audio data are recorded when transmitter is connected The operator can retrieve recordings using Video Viewer The following information is stored in the Central Data Server e User and Group Account Introduction Page 7 Te eEye Central Monitoring Station User Manual e Customer Account e Site Information e Patrol Schedule e System Logs 1 1 Features of Te eEye Central Monitoring Station Te leEye Central Monitoring Station has the following features e Connection up to 8 7e eEye transmitters e TCP IP PSTN modem ISDN Terminal Adapter Leased Line Modem and Direct to COM connection e Video and audio recording e Video playback and searching e Event handling e User and group account management e Customer account
143. omize Power Failure Input settings follow the steps below Step 1 In Transmitter Setup panel click Event gt Power Failure Input option to pop up Power Failure Input Setting panel 6 Transmitter Setup a AX Video Input sca Enabled HDD Management Recording General Settings Switches Power Failure Input Settings Type amp Video Loss 2E Se Cam 1 Normal Open NO Action Cam 2 Normal Close NC Action E Cam 3 Se Cam 4 Action Arm Disarm Input E k Security Switch Power Failure Input Settings Step 2 Click Enabled checkbox to Enabled enable power failure input Type Step 3 Click Open or Close for Normal Open N0 sensor type option O Mormal Close NC Supplement For RX Model Page 244 Supplement For RX Model Te eEye Central Monitoring Station User Manual Step 4 Press Apply button on Transmitter Setup panel to save the setting to the transmitter Page 245 Te eEye Central Monitoring Station User Manual 20 Troubleshooting Problem 1 have lost the administrator password what should I do Solution If you have not changed the administrator password the default password for administrator 1s 000000 However you need to remember your Password Reminder to reset the administrator password to default password To reset the password you can click on gt gt button in the Video Viewer when you begin to login
144. on Setting Summary Procedure User can use Motion Setting Summary panel as a quick way to do the alarm settings Motion Setting Summary Step 1 On the Motion Setting Motion Setting Motion Action e Enabled eve Live Rec Switch a Summary panel user can No os No o click the boxes under No Enabled Level or those actions in the summary to Motion Setting Motion Action Camera Name Enabled Live Rec Switch Dial back Higi 1234 change the motion enable lr No an sensitivity level or other edium Custom No action options for the motion event OR Motion Setting Summary Step Or user can click the Motion Setting Motion Action alas Diakoack Enabled or Level to EES Enable All Disable All mer 2 nie No 3 CM3 Yes Medium vere NO choose all cameras for the 4 CAM 4 Yes Medium No same motion settings Motion Action Switch Diakback High All Medium All Custom ail Step 2 Press Apply button on Transmitter Setup panel to save the setting to the transmitter Event Handling Page 108 Te eEye Central Monitoring Station User Manual 8 1 3 Video Loss Video Loss Video loss can be triggered when the video channel input disappears It will happen if the transmitter receives no signal from the camera The live camera displays a blue picture for vi
145. on to back to the main panel Tr Search Playback aa eek Motion Video Loss Tamper amp System Sun Mon Tue Wed Thu Fri Sat He eet 4 5 6 7 8 10 1112 13 14 45 16 47 18 193 20 ek 22 23 24 ao 26 2f 26 29 30 4 6 2006 2 EANNANNENCANNNANNNENNENNNNN Hints Ki Motion ta Power Failure T Alarm ey Video Loss S Entry NoRec lt a Exit E Scheduled Rec A Tamper Manual Rec 2 Ce Dears P t Start Playback Playback Page 196 Te eEye Central Monitoring Station User Manual 13 2 3 Controlling Video Playback After you have retrieved video playback by recording log or searching you can control video playback speed and other operations such as Play Stop Pause Forward and Backward through playback control buttons in Video Viewer main screen Playback Playback Speed Playback Control srl F al gt ad af The functions of playback buttons are described as follow e Playback Speed Drag the mouse pointer to S Slow or F Fast if you want to change the playback speed e Play Button Ee Click on this button if you want to resume the playback e Stop Button cn Click on this button if you want to stop the playback e Pause Button i Click on this button if you want to pause the playback e Forward Button Dr Click on this button if you want to change the playback to forward direction e Backward Button m Click on this button if you want to change the playback to
146. on to close the Patrol dialog box You will see a list of patrol schedule that you have added early Scheduler Sun Mon Tue Wed Thu Fi Sat Copy From Status Stat Time EndTime Ref Code Stel0 Name Customer Phone J i00 w0 11 00 00 VOODOO Office Signal Communi wave hkaffice t 16 0000 17 00 00 00000002 Public Signal Communi wes hkpublic t Edit Patral Run 7 Stop Auto Run 8 If you want to copy patrol schedule from other day of week you can select a day in Copy From list and click on GO button Sun Mon Tue Wed Thu Fi Sat Copy From Man Status Stat Time EndTime Ref Code SiteID Name Customer Phone Jal 10 00 00 17 00 00 pogga Office Signal Communi wer hkoalhice te 16 00 00 17 00 00 ooon0002 Public Signal Communi wae hk public t Edit Patral Working with Patrol Scheduler Page 178 Te eEye Central Monitoring Station User Manual 9 If you want to run Patrol Scheduler automatically when Video Viewer starts check Auto Run option Click on Close button to finish 10 2Running Patrol Scheduler After you have added the patrol schedule you will only see the patrol schedule associated with that day in Video Viewer main screen If today is Monday it will only show Monday patrol schedule Public 16 00 00 17 00 00 You can control the patrol scheduler by the following ways 1 Click on P button to run the patrol scheduler 2 Click on E butto
147. onfirm New Password the password again Press Confirm New Password OK to complete the setting Cox ET Default alarm password is 000000 Alarm password is saved in your PC not TefeEye RX transmitter so user can set different alarm password at different PC Event Handling Page 155 Te eEye Central Monitoring Station User Manual Clear Event Icon Procedure Step 1 Click Clear Event B icon on the main panel amp TeleEye Reception Software Model No WX 30 File View Connections Camera Event Transmitter Aux Patrol Remote Audio ALARM 0000 SET pe s i Location R8304 10 Mar 2006 Connected TCFIIP Clear Alarm Step 2 Enter the alarm password Press OK button to clear the Password event icon Event Handling Page 156 Print Preview Te eEye Central Monitoring Station User Manual 8 4 Working with Event Log and Status Event log and status allow operator to know the status of event triggered In this section you will learn the followings e Event Log e Event Status 8 4 1 Event Log To customize the output of the logs follow the steps below Print Setup Print Remote Even g Security Switch Tamper Power Failure Connection System Settings Alarm Motion Detection Video Loss Disk Full System Failure System Tamper OF 0672006 16 22 09 Disarm System 07706 2006 8 18 37 Triggered 0706 2006 18 18 37 Tr
148. ources Change Switches Mode Change Information Location Change Information Phone Change Date Time Change Password Change Connection Speed Change Answer Ring Count Change Throughput Control Change Camera Sources Change VRT Programmable Recording Change VRT Recording Settings Change Alarm Settings Change Motion Settings Change Video Loss Settings Change Telemetry Change Arm Disarm Settings Install Sensor Uninstall Sensor Site Operations Start VRT Recording Stop VRT Recording Start Audio Monitoring Stop Audio Monitoring Start Public Addressing Stop Public Addressing Start Telemetry Control Working with Logs And Reports Page 211 User Remark System Operations Connections Te eEye Central Monitoring Station User Manual Stop Telemetry Control Reset Event Press Switch Add User Remark Add User Remark Activation Add User Remark False Event Start Patrol Stop Patrol Pause Patrol Resume Patrol Add Patrol Sequence Delete Patrol Sequence Edit Patrol Sequence Change Database Path Print Logs Save Logs Setup User Account Setup Customer Account Server Device Setup Server Recording Setup Start Server Recording Stop Server Recording Server Recording Error Server Recording Full Start Delete Recording End Delete Recording Fail to Delete Recording Playback Backup in Progress User Connected to Server User Connected to Site Server Connected to Site User Disconnected form Server Server Disco
149. p Page 199 Te eEye Central Monitoring Station User Manual Save Bitmap Save in Q TeleEye W 30 ft f m S image bmp S alarm _small bmp S backwards 100 br name in the text box and press S action bp S arm brp S big alarmz brp S alarm 1 rnp S armed bmp S big alarm bmp S backward bmp S big event bmp Step 4 Choose the path type a file Save button to save the S backward3 bme A big motion off bm SI backward bmp A big motion on brp picture and go back to the main panel File name CAM 1 Save as tyne Bitmap file bmp v Save Picture Snapshot of a Camera Procedure Step 1 Click a camera button on the Camera panel Step 2 Click File gt Save Picture option and Picture Viewer panel will pop up i TeleEye Central Monitoring Station Video Viewer Model CM V V01 File System View Connections Camera Event Control Transmitter Aux Patrol Remote Audio Playback Help Admi a Lamera ooo istrator CF Snapshot size of the camera depends on the camera screen resolution Log amp Picture Backup Page 200 Te eEye Central Monitoring Station User Manual Pictnre Viewer tad Step 3 In Picture Viewer panel press Save As i icon to pop up Save Bitmap panel Location R304 Camera CAM 1 04 Now 2005 10 41 50 Save Bitmap Save jr gt TeleEve W lt 30 v ki f m S image bmp S alarm_small bmp S backwardx100 br name in t
150. provides high level of access security protection It has administrator and user account privilege to protect normal user to change the transmitter setup illegally Registration checking prevents the transmitter from illegal access by Te eEye CMS of other PC Administrator Password It is the administrator account password Some operations need to enter the administrator password such as transmitter setup entering event log and recording Default administrator password is 000000 User Password It is the user account password Normal user can connect to the transmitter using this password Default user password is 123456 EF If user forgets the administrator or user password not the default one please contact us via email to support TeleEye com E Administrator and user password are saved on each TeleEye RX transmitter not the PC Registration Checking If user has registered the transmitter registration checking can be enabled Registration checking function is disabled at default 6 For transmitter registration procedure please refer to Section 2 3 Registration Record for TeleEye RX Video Transmitter Transmitter General Setup Page 59 Te eEye Central Monitoring Station User Manual Change Password Procedure Admin Password mann Change Password Step 1 On Transmitter Information User Password a eana eee panel click Change Password button for administration password or user password
151. r Program e Setting Up Database Path e Assigning A Server ID e Setting Up Device Manager e Setting Up Recording Partition Configuring 7e eEye Central Monitoring Station Page 14 Te eEye Central Monitoring Station User Manual 3 1 Registering Your Copy of Connection Server Program You are required to register your copy of Connection Server program The program will prompt you to enter registration code for your first time running Please go to http www TeleEye com for the registration details Connection Server comes with license of 30 or 100 sites To add more licenses click on Show License button in Server Information tab Add License x Total number of license installed 1 supports 30 sites Support no of sites AlXX XXXX XX00 0001 30 Add pe Please enter the license code License Code Enter new License Code Serial No to the space provided and it will show Authorization Code To get the Registration Code for your license please go to http www TeleEye com for registration details Configuring 7e eEye Central Monitoring Station Page 15 Te eEye Central Monitoring Station User Manual 3 2 Setting Up Database Path For the first time setup it will prompt you to enter database path for storing database files gt Hi TeleEye Central Monitoring Station Connection Server with Central Data Serve 5 x Server Information ss eo fred Pens erie Select Database Path
152. r Setup panel click Event gt Arm Disarm Input option to pop up Arm Disarm Input Settings panel g Transmitter Setup sn RX Video Input Connection Date Time HDD Management Recording Switches Event A Alarm Motion P Security Switch x System Tamper Input a Power Failure Input lt Arm Disarm Input Settings Enabled General Settings Arm Type Open Close C Associate Switch Tamper None Single End of Line SEOL Double End of Line DEOL et ee tn tet ee eee ee ee Se ee eee Arm Disarm Input Settings Enabled Achar arm Type Open Close step 2 Step 3 Click Enabled checkbox to enable arm disarm input Click Open or Close option for arm type Supplement For RX Model Page 240 Te eEye Central Monitoring Station User Manual kamper Step 4 Click None SEOL or C None O Single End of Line SEOL DEOL option for tamper Double End of Line DEOL type v Associate Switch J Step5 Click Associate Switch 1 checkbox to enable associate switch for arm disarm input are If arm disarm input associate switch I is enabled the switch I action for all other events will be disabled Step 6 Press Apply button on Transmitter Setup panel to save the setting to the transmitter Supplement For RX Model Page 241 Te eEye Central Monitoring Station User Manual 1
153. r connected unless uncheck the check box Show site map each time on connected Now each alarm triggered will refreshed on the site map the related sensor will turn into red and other related status Usually there are 6 statuses Dimmed Uninstall Status Dark Green Normal Status Light Green Triggered Status Red Trigger Status Red Cross Disarm Status Red Slash Tamper Status For Sensor Arm Disarm and Security Switch Red Arm Switch On Dark Green Disarm Switch Off 2 Click on Camera icon on the site map related camera picture will show on the screen on full scale 3 Click on Switch icon on the site map related switch on the main panel will be clicked and vice verse Working with Site Map Page 223 Te eEye Central Monitoring Station User Manual 18 Working with Alarm Image TeleEye Central Monitoring Station Fideo Fiewer Model CM 01 _ ae iio Plas ybar ok He Ip File System View Connections Camera Event Control Transmitter Aux Patrol Remote Alarm Picture Operator Administrator Camera i lt a erii re Location 1 70 ii Location 170 nE S35 Camera CAMERA 1 ie Camera CAMERA 1 _ 18 24 31 naan i Switch Ql ela Public Addressing A L Mic Gain H 2005 07 22 18 24 31 1 170 2005 07 22 18 23 28 J ler 170 2005 07 22 17 40 22 os Lo cation 170 170 2005 07 22 17 39 09
154. r example administrator user account belongs to ADMINISTRATORS group You can create a group and assign it with control rights and access rights User account also has the same control rights and access rights when it is assigned to the group In this section you will learn the followings e Adding A New Group e Removing An Existing Group e Assigning Control Rights To Group e Assigning Access Rights To Group e Adding A New User e Removing An Existing User Administrating User and Group Accounts Page 22 Te eEye Central Monitoring Station User Manual 4 1 Adding A New Group To add a new group to system follow the steps below l Starts Video Viewer from program group and login your user account as administrator 2 Select System gt User Account from Main Panel The following dialog box will be displayed Group and User Setup Group Records Group and User Information EADMINISTRATORS i administrator Name ADMINISTRATORS Control Rights User Operation M Playback M Patrol M Backup IY View All Logs IY View Customer Account M Public Addressing M Arm Disarm System Settings for 4dministrator preferrably I Transmitter M Database IY Server Settings IY PTZ Settings Hew Group New User Delete mroup belete User Group Information Required Field M User Account amp Customer Account Apply Administrating User and Group Accounts Page 23 Te e
155. rator Realtime 2004 09 24 17 45 00 Buttim Hog Wisconnect View site Details 2 Sites are connected 1 Server is active Working with Remote Site Monitoring Page 182 Te eEye Central Monitoring Station User Manual 11 5Adding User Remark to Remote Site To add user remark to remote site follow the steps below 1 Click on ey button and the User Remark dialog box will display User Remark Please enter pour remark below fe None fC Activation C Fale Evert 2 Enter remark to the space provided 3 Click on the options None No extra information about the remark is added Activation Indicates that there is a real event False Event Indicates that there is a false event 4 Click on OK button to finish Your remark will appear in User Logs Report and you can browse the report by selecting System gt Reports from Main Panel 6 For more information please refer to Section 13 Working with Logs and Reports Working with Remote Site Monitoring Page 183 Te eEye Central Monitoring Station User Manual 12 Audio Control TeleEAR is a remote audio monitoring system Working together with transmitter user can receive audio and video from the remote site at the same time The system also supports pre recorded voice files to play in the remote site 12 1Sound Card Testing Step 1 Choose Testing under Audio Audio Control Page 184 Te eEye Central Monitoring Station U
156. rking with Logs And Reports Te eEye Central Monitoring Station User Manual Site Backup Complete Site Backup Cancelled Start Server Backup Server Backup Complete Server Backup Cancelled Connection Server Startup Connection Server Closed Connection Server Improperly Closed Video Viewer Startup Video Viewer Closed Video Viewer Improperly Closed Page 214 Te eEye Central Monitoring Station User Manual 16 Working with Central Data Server and Video Backup For database maintenance Video Viewer provides database backup function It is recommended that database files of Central Data Server should be backup regularly If you want to get a backup copy of recorded video Video Viewer also provides video backup function and the backup copy of video files can be played in Portable Player In this section you will learn the followings e Working with Database Backup e Working with Video Backup e Using Portable Player 16 1Working with Database Backup To do database backup follow the steps below 1 Make sure you have database settings of control right 2 Select System gt Database Logs Backup gt Backup to from Main Panel The following dialog box will be displayed and ask you destination folder to copy database files select destination folder to copy database files to x Selec Folder Browse 3 You can click on Browse button to select folder Click on OK button to complete
157. rom Server 2003 09 08 16 08 08 Start Playback from Server 2003 09 08 16 07 58 User Connected to Server 2003 09 08 16 07 55 Start Date dd mm yyyy Login Successful 2003 09 08 14 23 40 i Logout 2003 09 08 14 18 59 h a g co a User Disconnected form Server 2003 09 08 14 10 00 End Date dd mm yyyy i Stop Playback from Server 2003 09 08 14 09 59 i Start Playback from Server 2003 09 08 14 09 29 e 47f8 Spo y m E i User Connected to Server 2003 09 08 14 09 27 User Disconnected form Server 2003 09 08 12 56 29 Office Operation E vent i User Disconnected from Site 2003 09 08 12 56 28 Office 2003 09 08 12 54 27 Hide Filter Show Columns Working with Logs And Reports Page 206 Te eEye Central Monitoring Station User Manual 2 To filter the logs other than User you can select Site or System under Filtered By 3 You can also filter the logs by start date and end date Enter Start Date and End Date to the space provided 4 You can also filter the logs by same category of operation event Select an item from Operation Event list For a complete list of operations events please refer to later section 15 4 List of Operations Events 5 Click on Show Columns button if you want to add more columns for the logs x Filtered By User Logs fee Lae UserID Operation Event_ CenterDate Center Time Site Name Site Date Site Time Switch a C Syste
158. rom Site 2003 09 08 16 17 44 Public 2003 09 08 16 14 11 david User Connected to Site 2003 09 08 16 10 04 Public 2003 09 08 16 06 32 david User Connected to Server 2003 09 08 16 09 57 Public User Disconnected form Server 2003 09 08 16 09 10 Show Filter Show Columns 15 2Printing Reports After you have tailored the output of logs click on button to preview the report You will see the following Preview dialog box E Preview RE aJa Bue kif gt ml Pagel off The 3 l Lea Qbechovtyat Cate DaeGete meie Seli Stele St FevarkbyLba LonriSucces AIGA Cea Lom AGE Tela Lte Cecoretelionroee AAE 121 AL ga Aakakhnbra AAE 12140 Lea rededosesa ADAE 12140 Lte Chorma AE T2136 ofakakhobaa TB 4a Ra barkinorbewa TAB Lhe CorrecechoSe a TART TABS THT TORA TOHI IHIGE THIGT 1060 10050 Et Cet E Talat Tele Tele 1610 di di m t met di meia m t met di di m t m t d di meia Cac Cec di di m t met di di m t Working with Logs And Reports Page 208 Te eEye Central Monitoring Station User Manual You can also setup the report preview size by clicking on the following buttons e Click on button to fit the size of report to page e Click on button to preview the original size of report e Click on button to fit the size of report to the width of page e Click on al button to zoom in the report e Click on al button to zoom out the report To pr
159. s LF Make sure that Connection Server has setup with one of the devices for connection Otherwise you cannot see available entry in Connection Type EF During the registration process user needs to fill in the transmitter s serial number and registration code which are included in the transmitter package 6 For detail of registration record for TeleEye RX Video Transmitter please refer to Section 2 3 Administrating Customer Account and Site Information Page 33 Te eEye Central Monitoring Station User Manual 6 Click on Contact tab If you have contact person for the site enter the information to the space provided Administrating Customer Account and Site Information Page 34 Te eEye Central Monitoring Station User Manual 7 Click on Additional tab If you have any additional information about the site enter notes to the space provided You can also load picture for the site by clicking on Load button or clear picture by clicking on Clear button 8 Click on OK button to save the site information It will ask you to assign access rights to an existing group Click on Yes button to continue Site Information Administrating Customer Account and Site Information Page 35 Te eEye Central Monitoring Station User Manual 5 4Removing An Existing Customer s Site To remove an existing customer s site select one of the sites from Sites tab and click on Delete button It will ask you
160. ser Manual Step 2 A sound card testing menu will pop up press Test to proceed sound Card Testne Tou can test your sound card to ensure the function of TeleWin audio feature sound Card Activation Playing Wave File Play Back Rate Releasing Sound Card Cancel Step 3 Click OK to finish testing Sound Card Testing You can test your sound card to ensure the function of Tele win audio feature sound Card Activation OK Playing Wave File Ok Play Back Rate OF Releasing Sound Card Audio Control Page 185 Te eEye Central Monitoring Station User Manual 12 2Pre recorded voice file setting Step 1 Click Te eEar button on Main Panel Hejja BEME Bpm mE Audio Control Page 186 Te eEye Central Monitoring Station User Manual Configuration Disabled button TeleKar Control Voice Step 2 Te eEar Control panel will Audio Reception pop up By default all the a E 3 ES Voice buttons are disabled L SpeakerWolume H because no wave file path is selected To select the paths Path Select click Configuration button button Voice Control Step3 Voice Control panel will pop up Input the name into Voice i the boxes provided to change pleas the captions of the voice Voiced _ lt _ __ _ buttons Click on the Path Select button to input the path
161. st leave it blank Configure the Server 15 x x Selec Folder D database Server ID Click the butto lf the Folder requires log on please fill in the Log On Information Log On Informatio Click the Butta Username Only needed if your databas Click the butto is on another PC which Password requires Windows Logon Click the butta OK Cancel Server i ready Remember the CMS Server and CMS Viewer must select the SAME database path in order for them to communicate To modify the database path in server follow the steps below l Click on Database Path button in Server Information tab Enter administrator login ID and password For the first time setup enter administrator as login ID and 000000 as password A dialog box will be displayed You can enter your local folder or share folder for the database path Click on Browse button to select folder Click on OK button to confirm the changes You need to restart server program manually ET If you are using multiple viewers on your network your local folder should be shared with read write permission Configuring 7e eEye Central Monitoring Station Page 17 Te eEye Central Monitoring Station User Manual 3 3 Assigning A Server Name For the first time setup it will prompt you to enter a name for your server The Server Name is used to identify different servers on the network The Server
162. swadi E mail 4ccounts Fill in all the information and select Apply and Test Enter the email E mail Address 1 address here E mail Sddress 2 E mail Sddress 3 E mail Sddress 4 Select the duration Seats S O of this action Action Duration 1 min Mas Ho of E mail 5 Apply and est Cancel Test and Save the setting Select the Max No of email in transmitter b For detail of DNS Setting for TeleEye RX Video Transmitter please refer to Section 7 4 1 8 2 6 Pan Tilt Zoom PTZ PTZ Camera PTZ camera action allows the pan tilt zoom camera to go to user preset position for viewing what happen if an event trigger PTZ Setup Procedure Event Handling Page 138 Te eEye Central Monitoring Station User Manual Step 1 In Event Action panel click PTZ option to set pan tilt zoom camera setting amp Transmitter Setup SRO Sensor 1 Alarm Action Video Input i Connection _ Date Time Live Recording Switch Dial Bag ent LED Buzzer HDD Management 9 Recording Enable Preset PTZ Switches a gt Event Recall Preset PTZ Camera A Alarm A Sensor 1 C CAM 1 ICAM 2 CAM 3 CAM 4 Select All Action Sensor 2 f i HA Sensor 3 Sensor 4 LAM fl i J Motion K Cam 1 Action J Cam2 aoe Preset No S Cam 3 Action iJ K3 Cam 4 Action HA Video Loss 4 gt Arm Disarm Input k Security Switch System Tamper Inpu
163. t Power Failure Input ETA kk kel e Enable Preset PTZ Step 2 Click Enable Preset PTZ checkbox to enable pan tilt zoom camera for that event j Recall Preset PTZ Camera Step 3 Click the checkbox for the J CAM 1 CAM 2 CAM 3 CAM 4 Select Al CAME CAM CAMB AKA TD CAM TI AKA 12 for the PTZ camera action camera to select which camera Select All option is for selecting all cameras Select None option is for selecting no camera However user needs to select at least one camera for the action Event Handling Page 139 Te eEye Central Monitoring Station User Manual Step 4 Preset Mo 8 2 7 Event LED Event LED Step 5 Click Preset No to select the preset position for the PTZ camera to go to if the event trigger Press Apply button on Transmitter Setup panel to save the setting to the transmitter oO The event LED is the LED built on the front panel of 7e eEye RX transmitter er If an event trigger the LED is blinking until the event is clear Event Handling Page 140 Te eEye Central Monitoring Station User Manual Event LED Setup Procedure Step 1 In Event Action panel click Event LED option to set event LED setting Transmitter Setup ae RX Sensor 1 Alarm Action Video Input H Connection pemen Date Time Live Recording Switch Dial Back PTZ f Event LED Hizzer HDD Management 9 Re
164. t is clicked Clear Close Step 4 User may clear the event status by pressing Clear button Press Close to close the event status Event Handling Page 149 Te eEye Central Monitoring Station User Manual 8 3 3 Event Log Event log record the event trigger status with the detailed action taken Event Log Using Procedure Step 1 Click Event gt Transmitter Log gt Event Log option on the main panel TeleEye Central Monitoring Station Fideo Yiewer Model CM 01 File System View Connections Camera POONA Transmitter Aux Patrol Remote Audio Playback Help m Event Status TeleEye PERE Transmitter Log Event Log amr userl Connection Log ot G Setting Log Operation Log MOTION o 0 Arm t Disarm Setup _ Alarm Images Site Alarm DateTime Alarm Can Connection Status Operation Center Date Time Events gt gt office userl Realtime 2006 06 07 17 20 07 Motion E i iv a Playback Speed Playback Control 1 erver is active f Site is connected Select camera changed Location TeleEye RE 07 Jun 2006 Connected 4 Event Handling Page 150 Te eEye Central Monitoring Station User Manual Step 2 Remote Event Log panel User can select different event menu Remote Event Log amp Alarm Motion Detection I Video Loss l System Tamper ll Arm Disarm Input T amper Il Security Switch Tamper Power Fail
165. tation provides logging facility to record all operations performed by operator and system You can filter and customize the contents of logs and reports You can also export logs to Excel supported file format In this section you will learn the followings e Filtering Logs e Printing Reports e Exporting Logs To Excel e List of Operations Events 15 1Filtering Logs To customize the output logs follow the steps below 1 Select System gt Reports from Main Panel The Reports dialog box will be displayed Normally you will see a list of user logs associated with your login group e g User david belongs to NEW GROUP 1 Filtered By User Logs User C Site C System davit User Disconnected form Server 2003 09 08 i User Disconnected from Site 2003 09 08 16 1 7 44 Public 2003 09 08 16 14 11 NEw GROUPH x i User Connected to Site 2003 09 08 16 10 04 Public 2003 09 08 16 06 32 gt NEW GROUP I i User Connected to Server 2003 09 08 16 09 57 Public dava i User Disconnected form Server 2003 09 08 16 09 10 Stop Playback from Server 2003 09 08 16 09 09 Start Playback from Server 2003 09 08 16 08 45 User Connected to Server 2003 09 08 16 08 43 User Disconnected form Server 2003 09 08 16 08 31 Stop Playback from Server 2003 09 08 16 08 31 Start Playback from Server 2003 09 08 16 08 26 User Connected to Server 2003 09 08 16 08 24 User Disconnected form Server 2003 09 08 16 08 08 Stop Playback f
166. teleeye net for your transmitter You can use this name to login or browse the built in web server One of the advantages is that you are not required to memorize the IP address e g 210 177 50 156 of the transmitter Since the sureLINK address is fixed while the IP address may change periodically in case when dynamic IP is used you do not need to worry about the expiration of the IP address The sureLINK address can also be used in transmitter web browsing to see live video on standard web browser e g IE Netscape e Refreshing Rate When sureLINK address feature is enabled the transmitter will periodically update its current IP address to our database to ensure that the SureLINK address is always forwarded to a valid IP You can set this update period through OSD menu Appendix Page 248 Te eEye Central Monitoring Station User Manual e DNS Services Assigned when the transmitter can directly access the Internet without the help of TeleEye Proxy Server This function will be supported in TeleEye RX transmitter version 2 00 00 or later How to Apply for sureLINK Address You can apply for sureLINK by visiting our web site at http www TeleEye com Step 1 Sign up to create your user account Step 2 Login the page using your registered name and password Fh Tet pe Nemote Morden Sprites Pico fie Ede Yes Fpa foo Hele e Oo fF Alaa a aJ BE g e B orsi Termi Hais as mmnm al E a ba Derek un T
167. tep 3 M Type Step 4 Normal Open NO O Mormal Close NC M Tamper Step 5 O None C Single End of Line SEOL Double End of Line DEOL Zona Typa CHama p o O Fire Zore E Fray Et Zone Ery Dase loco Supplement For RX Model Click Enabled checkbox to enable the alarm sensor Edit the name of the alarm sensor Click Open or Close for sensor type option Click None SEOL or DEOL option for tamper type Click Normal Fire Zone or Entry Exit Zone option for zone type If Entry Exit Zone is selected please select Entry Delay and Exit Delay for the entry exit zone Page 235 Te eEye Central Monitoring Station User Manual Step 7 After setting all alarms user can view the alarm setting summary in Transmitter Setup panel by clicking Event gt Alarm option to pop up Alarm Setting Summary panel 6 Transmitter Setup s RX Video Input H Connection Date Time HDD Management Recording Switches pe Event t7 Sh Video Loss 4 Arm Disarm Input r Security Switch Tamper Action E x System Tamper Input Power Failure Input Alarm Setting Summary Alarm seig no a Alarm Name Enabled ed Hms Zone Live aI E Switch air DEOL Entry Exit Z 12 Fire Zone 3 Entry Exit Z 1 3 Normal None None SEOL Step 8 Press Apply button on Transmitter Setup panel to Setup through A
168. ter Disconnect Transmitter Procedure alel Dixonnect from rrer Clear Alarm Step 3 Password CONNECT DISCONNECT 7e eEye RX TRANSMITTER Step 2 On the main panel click Disconnect amp icon to disconnect the transmitter Disconnect panel pops up Click Yes button to close the connection If there is any event triggered before without clear Clear Alarm panel pops up User needs to input the alarm password in order to clear the event After inputting the password click OK to disconnect from server Page 55 Te eEye Central Monitoring Station User Manual 7 Transmitter General Setup Transmitter General Setup Procedure 5 ve TeleEye Central Monitoring Station Video Viewer Model CM 01 File System View Connections Camera Event Transmitter Aux Patrol Remote Audio Playback Help settings ALARM 0000 Operator Administrator Alarm Image sie aante Operation Operators Realtime Administrator Playback Control Bm fst fs Pts fina fs Transmitter General Setup Page 56 Te eEye Central Monitoring Station User Manual fe ranamitter Setup E HAEN Video Input Ff Connection AQ Date Time E HDD Management pH User setting 4G Recording LAB Switches sa Event CF User can click Reload button to reload the most updated transmitter setting if The information on Transmitter Setup panel is not fully
169. therwise the close state of the circuit indicates power failure of 7e eEye RX Power Failure Setup Procedure Step 1 In Transmitter Setup panel click Event gt Power Failure Input option to pop up Power Failure Input Setting panel 8 Transmitter Setup 3 RX i 2 Video Input Power Failure Input Settings El Connection Date Time Enabled HDD Management Recording General Settings 2 Switches 4 gt Event A Alarm 4 E3 Motion Be Video Loss Se Cam 1 Normal Open NO Action Cam 2 Normal Close NC Action Type 2h Cam 3 Be Cam 4 Action H Arm Disarm Input P Security Switch System Tamper Input Action P ailure In wer F Event Handling Page 120 Te eEye Central Monitoring Station User Manual Power Failure Input Settings Step 2 Enabled Type Step 3 Normal Open NOJ O Normal Close NC Step 4 Click Enabled checkbox to enable power failure input Click Open or Close for sensor type option Press Apply button on Transmitter Setup panel to save the setting to the transmitter Event Handling Page 121 Te eEye Central Monitoring Station User Manual 8 2 Action TeleEye RX supports 8 actions which can be activated by any events 1 Live Camera 2 Recording 3 Switch 4 Dial back 5 Email 6 PTZ 7 Event LED 8 Buzzer User can set an event to activate its associate action Action Setting Procedure
170. tion log Date Time which camera associated with Motion Detection have been triggered and what Actions have been taken are shown In Video Loss log Date Time which camera associated with Video Loss sensors have been triggered and what Actions have been taken are shown Event Handling Page 158 Te eEye Central Monitoring Station User Manual In Disk Full log Date Time Disk Status and what Actions have been taken are shown In System Failure log Date Time Component Failure and what Actions have been taken are shown In Connection log It indicates Date Time Access Media IP and Status In System Settings log It indicates Date Time Access Media IP and Updated Settings In User Operation log It indicates Date Time Access Media IP and Activity Log available only for BS8418 mode In Security Switch Tamper log It indicates Date Time Status and Action taken In Power Failure log It indicates Date Time Status and Action taken In System Restart log It indicates Date Time Restarted by who and Action taken In System Tamper log It indicates Date Time Status and Action taken In Arm Disarm Input log It indicates Date Time Status and Action taken Event Handling Page 159 Te eEye Central Monitoring Station User Manual 8 4 2 Event Status To customize the output of the event status follow the steps below 1 Select Event gt Event Status from Main Panel Eve
171. trating Customer Account and Site Information Page 44 Te eEye Central Monitoring Station User Manual 4 Click Camera button Gai to add Camera After the camera 1s added the camera number is appeared automatically on the camera s top right corner Right Click the mouse to pop up the menu Choose the right camera type and camera number on the menu The maximum number of cameras supported is 16 eG se B SIOlR ms le 6 OIT 4 ef dadaa dta Site Picture ell sl BI SIOlR ms e a NOT fe i lype FF A Debt Exit Administrating Customer Account and Site Information Page 45 Te eEye Central Monitoring Station User Manual 5 Click Sensor button to add Sensor After the sensor is added the sensor number is appeared automatically on the sensor s top right corner Right Click the mouse to pop up the menu Choose the right sensor type and sensor number on the menu The maximum numbers of sensor supported is 16 Besides Arm Disarm Security Switch System Tamper and Power Failure can be selected for related sensor elal ale SIO e S e aN ol T 9 el Hesel S O eB aok es e o NO T ss Tame Delete pecurity Switch pester Tamper FowerFailure Administrating Customer Account and Site Information Page 46 Te eEye Central Monitoring Station User Manual 6 Click Switch button Al to add Switch After the switch is added the switch number
172. trieval te x Select recording log to retrieve Filter by site f All Sites zl End Date Time n Server 09 09 2003 12 22 59 08 09 2003 12 54 27 CMS Serverl ooOooo002 Public 08 09 2003 16 06 32 08 09 2003 16 19 12 4 Search Retrieve Cancel 2 Click on Backup button and the Backup dialog box will display Enter the backup period such as Start Date Time and End Date Time and select Camera for the backup Backup a x Backup Destination Estimated Required Disk Space fi MB Folder C Program Files Central Monitoring Sta E c windows 98 ba foe CA gt Program Files gt Central Monitoring Station Bes Central Monite ring 5 tation Ca Database a Database Ne Dap Month ear Date fe fs gp 5 Hour Minute Time 2 22 End Time Day Month Year es Sis So Hour Minute Time j2 Fd Video Viewer Reset Camer Wi M2 wo M4 M5 ME wy wo fo fw 10 wii fw 12 Iw 13 fw 14 fw 15 fw 16 All Recording Typ Hotel Recording E Beaampecodng Mer Folder Working with Central Data Server And Video Backup Page 217 Te eEye Central Monitoring Station User Manual 3 You will need to create separate folder for storing video backup Click New Folder button to create a new folder by specifying the folder name e g backup Click OK button to finish N ew Folder E zj 4 After you have created the backup folder the folder is automatically sel
173. tus No Dae Time Transmitter Name Evm Sow Staus Z Show event status sach time 14 3 2006 10 14 0i ina Kailee Trigger when event iz triggered 14 3 2006 10 14 01 Video Loss 2 CAM 2 Trigger 14 3 2006 10 14 01 Motion 1 C amp M _ 1 Reset 14 o72006 10 14 01 ArmDisarm Input Tamper 3 Event Log Remote Event Log 017142005 z 10 05 0171172005 14 03 48 Sedi Switch OFF 01 1 2005 14 03 48 Disarm System 3171072005 10 54 70 Triggered Recording 31710 2005 10 54 00 jes Tamper Recording 31 10 2005 10 54 00 Exit Recording 01 1 1 2005 i 14 10 05 Triggered 0171172005 14 09 48 Securty Switch OFF 0 fl 1 2005 14 03 48 Disarm System 31710 2005 10 54 10 Triggered Recording 31 10 2005 10 54 00 es Tamper Recording 31710 2005 10 54 00 Exit Recording 317 1072005 10 54 00 Tamper Recording Dial Back 3171072005 10 54 00 Arm Spstem 287 1072005 17 12 40 Reset 28 10 2005 1171230 Triggered Recording Dial Back 1 1 a fa Enter page number i allee Cancel Event Handling Page 144 Te eEye Central Monitoring Station User Manual 8 3 1 Event Panel Event panel is located at the main panel It shows the instantaneous event status to users 2e TeleEye Reception Software Model No WX 30 File View Connections Recording Camera Event Transmitter Aux Patrol Remote Audio Help
174. u have stopped the recording system Central Monitoring Station Connection Server with Data Server q a 0 x Server Information Recording About Configures recording functions for the server Recording Fattar S Recording Mode 200M E rae Yes Mo f Cyclic C Fired Recording Status Status Recording System is disabled Add Remove Modity Start Stop Configuring 7e eEye Central Monitoring Station Page 20 Te eEye Central Monitoring Station User Manual 2 Select one of the recording partitions from the list Click on Remove button The following dialog box will be displayed Question pe r ra twill remove selected recording partition Do pou want to continue 3 Click on Yes button to remove recording partition If you want to remove existing recording files click on Yes button Question ee Please remember to activate recording system by clicking on Start button Configuring 7e eEye Central Monitoring Station Page 21 Te eEye Central Monitoring Station User Manual 4 Administrating User and Group Accounts TeleEye Central Monitoring Station supports multi user environment To allow a user to operate the software you must add a user account and assign it to the group The software comes with default administrator user account with password 000000 for your first time setup When you add the user account to the system it must belong to an existing group Fo
175. ual Step 5 Hr H Click Fit Page Width icon to preview the picture as same width size of Preview panel width Click Zoom In a or Zoom Out E icon to preview the picture in higher or lower picture size Page 204 Te eEye Central Monitoring Station User Manual 14 3Printer Setup amp Printing Te eEye Central Monitoring Station supports printing picture in A4 paper and printer setup Printer Setup amp Printing Procedure Picture Viewer ws Step 1 In Picture Viewer or Preview panel click Printer Setup amp icon to pop up Printer Setup panel or click Printing icon to print the current picture in Re E A4 paper size l Location A304 ET User should setup the Camera CAM 1 04 Nov 2005 10 41 50 Printer in Printer Setup panel for each printing Print Step 2 Select a printer name and Printer Name Lase Eme press Properties button to Statys Type HF Lasenlet 2200 Series PCL 6 setup the Printer After setting Where LPT P5F511 1 Comment up the properties of printer Print range Copies press OK button to enter All Number of copies i g eg E a Selection pi preview panel again Click Bo Printing E icon to print the current picture Log amp Picture Backup Page 205 Te eEye Central Monitoring Station User Manual 15 Working with Logs and Reports TeleEye Central Monitoring S
176. up cc cccccccssseccceeseccceeseeecsaeeeeceuseeecsageeessaseeeseaseeessageeessanseessenseesssegeeeses 23 4 2 REMOVING ATX ISG GrOU Dress aena darth Uicand a Td udaat die irenT deed vic bea Di loonnen ts 24 4 3 ASsidhing Control RighisS TO Grow Dierense A lise eee 25 4 4 ASSIGNING ACCESS Rights TO GroUDascreiseei ana e ea ea e Eae 25 4 5 Adding A New USGL cccccccccsesseceeccaeeseceeecaaeeeeeeeceaueeeesessaaeeeeesseeaecesessaaseceeessaageeeessaneeseseaas 28 4 6 Removing AM Existing User nanena a a a 28 5 Administrating Customer Account and Site Information 00 29 5 1 Adding A New CuStOMmer i223 eit Hee eee lade idle ele ee 29 5 2 REMOVING AN EXIStING CUSLOMEND riora n a a d 30 5 3 Adding A New Customer s Site and Registering Te eEye RX Video Transmitter 31 5 4 Removing An Existing CUStOMEr S Site eee cccccseeeeceeeeeeeeeeeeeaeeeeeeeeeseeseeeeeseaeeeeeessaaeeeeeeeas 36 55 ASSIGNING ACCESS Rigon TO GOUD o etan aes cela ieee reed dine aa 36 5 6 Updating Camera Information of Customers Site cccccceccccceeseceeceeeceeceeceeeeeeeeessaeeeesaees 39 5 7 Updating Other Properties of Customers Site cceeeecececeeeeeceeeeaeeeeeeeeeseeeeeeesseeeeeeeeesaaees 41 5 8 Se Map Edilen a a a a S 43 6 CONNECT DISCONNECT 7e leEye RX TRANSMITTER 00000 52 6 1 Connect Te eEye RX TransSmitter ccccccccccssseeceeceeeeseceeeeeeeeeeeeeseeeeeeeessaaaeceesssaaeeeeesesaeeee
177. up On Transmitter Information panel click Upgrade Firmware A panel Choose an rxp file for firmware upgrade will pop up Choose the rxp file and click Open A panel Upgrade Firmware will pop up and click Start to start upgrading A warning message will pop up click Yes to continue Wait until the progress bar becomes full T o not close the panel until upgrading finished Page 61 Te eEye Central Monitoring Station User Manual 7 3 Video Settings Video input menu allows user to do the camera related settings video mode PTZ driver camera installation and camera name Video Mode It is the video standard setting Video mode supports NTSC and PAL option All cameras connected to the transmitter are necessary to have same video mode Video Input Setup Procedure Step 1 Click Video Input option on Transmitter Setup panel to enter Video Settings panel Transmitter Setup se Video Settings H Video Mode i H YAP AOE DE 2 gt LoL NTSC Mame TeleEye DM Series Ver 1 3 Recording Switches E TOMSO3 gt gt Evert fe PAL Code Baud Rate 4800 bps Video Sources ua J MJ Installed Camera Mame lw Cam 2 CAM 2 W Cam 4 CAM 4 E Installed Camera Mame W Cam CAM 1 W Cam 3 CAM 3 E a Me a a a Sg Le i Bel a Bede Oe ee TTITITIIIII III III Reload Transmitter General Setup Page 62 Te eEye Central Monitoring Station User Manual
178. up Procedure Step 1 In Transmitter Setup panel click Event gt System Tamper Input option to pop up System Tamper Input Setting panel 8 Transmitter Setup RX Video Input H Connection Date Time HDD Management Recording Switches Be Video Loss E k Cam 1 Action Cam 2 Action Se Cam 3 Cam 4 Action gt Arm Disarm Input System Tamper Input Achion 2 Power Failure Input lt System Tamper Input Settings Enabled General Settings Type Normal Open NO O Normal Close NC oy stem Tamper Input Settings ee M Type Normal Open NOJ Normal Clase NC mn Aoi Click Enabled checkbox to Step 2 enable system tamper input Step 3 Click Open or Close for sensor type option Step 4 Press Apply button on Transmitter Setup panel to save the setting to the transmitter Page 119 Event Handling Te eEye Central Monitoring Station User Manual 8 1 8 Power Failure Power Failure Input It is an input to the transmitter typically used for wiring the output signal pin from UPS Sensor Type The power failure input circuit type is normal close NC The close state of the circuit indicates normal of 7e eEye RX Otherwise the open state of the circuit indicates power failure of 7e eEye RX The power failure input circuit type is normal open NO The open state of the circuit indicates normal of 7e eEye RX O
179. ure I Connection 1471172005 Cleared By User 14 71 2005 11 27 52 Reset 14 11 2005 11 27 51 Reset 14 11 2005 11 27 50 Reset 1471172005 W234 Triggered Recording Switch Dial Back 14 71 2005 11 27 29 Triggered Recording Switch Dial Back 14 11 2005 11 27 22 Triggered Recording Switch Dial Back 14 11 2005 11 26 32 Reset 14 11 2005 11 26 31 Reset 14 71 2005 11 26 08 Triggered Recording Switch Dial Back 14 11 2005 11 26 07 Exit Recording 14 11 2005 11 26 01 Triggered Recording Switch Dial Back 1471172005 11 25 58 Arm System 1471172005 11 25 30 Disarm System 1471172005 eo Cleared By User 14 11 2005 W123 Reset 14 11 2005 11 24 36 Reset Ey Page 1 11 Cancel Event Logs Column Description Date It is the date when the event occurs Time It is the time when the event occurs Alarm Motion Video Loss It 1s the alarm sensor number Alarm Log or the camera number Motion and Video Loss Log Event State Status It is the event status such as trigged reset cleared by user Action It is the associate actions taken for the event Event Handling Page 151 Te eEye Central Monitoring Station User Manual Connection Log Column Description Date It is the date when the connected or disconnected Time It is the time when the connected or disconnected Access Media It is the connection media between the transmitter and the PC such as TCP IP or modem Type It is the type of connection either PC
180. with patrol tour The Add and Delete buttons are used to add or delete preset points in the patrol tour Additional Tab It contains 10 auxiliary buttons which allow the user to customize the camera operation to meet special requirement The first 5 buttons Aux 1 to Aux 5 are momentary buttons while the rests Aux 6 to Aux 10 are latch buttons To add commands to the auxiliary buttons the alteration of the Command Table is involved Therefore it is recommended to advance users only Program Recall Preset Procedure ARELA je ef a Step In Pan Tilt Zoom panel click Program Preset tab and click the Program button to define the camera view position Recall Preset Program Preset Recall Patrol Edit Patrol Additional ear eal ea eh ea eal al al a wl nf ej wf uf wf wl Step 2 Use Pan Tilt Zoom control button to set the PTZ camera to any position Click any Pan Tilt Zoom Page 169 Te eEye Central Monitoring Station User Manual Recall Preset Program Prest Recall Patrol Edit Patrol Additional Step 3 E E EE E EE E e EAE E Recall Edit Patrol Procedure Recall Preset Program Preset Recall Patrol Edit Patrol Additional Step 1 as E E EE _beee _s so 2 e Recall Preset Program Preset Recall Patrol Edit Patrol Additional Step 2 Patral 1 Patrol Patral 3 Patral 4 Stop Patral numerical button 1 to 16 to store the preset position Clic

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