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Pro Appendices - Verifone Support Portal

1. Communications Use Dial Up Modem Default Selected Select this option if your account is set up to connect to FDMS Nashville using your modem Use IPN TCP IP Default Unselected Select this option if your account is set up to connect to FDMS Nashville via IPN TCP IP 40 TCP IP Information Note This information is not accessible unless IPN TCP IP is enabled Primary URL Default As Shown This is the primary URL of this processor s gateway Do not change this setting unless directed by a Technical Support Representative Secondary URL Default As Shown This is the secondary URL of this processor s gateway Do not change this setting unless directed by a Technical Support Representative Datawire ID Default Empty This information will be provided to you by FDMS Nashville AKA DID or Device ID Dial Backup Not implemented 41 FDMS North Nash FDNN FDMS North Nash Notes FDMS North Nash accounts are terminal based FDMS North Nash will provide you with a 12 digit Merchant Number and a 6 character Terminal ID Combine these numbers to create a number that is 18 digits long Example 123456789012 merchant number followed by 123456 terminal ID 123456789012123456 example Credit Card Company Number Use this method to construct your own Credit Card Company Number when setting up your account in PCCharge Consult the section Credit Card Company Setup in your PCCha
2. Default Empty 3 digits Enter the Time Zone Code corresponding to your time zone Customer Service Enter your business s 10 digit phone number This phone number will appear on your customer s statement and will provide your customers with a way of contacting you Company Information Enable Partial Auth Default Unchecked Check this box if you wish to send a flag indicating the merchant will accept partial authorizations If it isa pre paid card and the transaction amount is greater than the Open To Buy amount on the card HPTS will approve it and send back an Amount Due If the same transaction is processed but the Partial Authorizations option is not enabled HPTS will decline the transaction This checkbox must be enabled in conjunction with the Enable FSA HRA Cards option in order to allow for Partial Authorizations for FSA Note The Enable Partial Auth option must be checked in order to run Credit or Debit Balance Inquiries with HPTS as this functionality is tied to the Partial Authorization functionality 77 Express Pay This section is not accessible unless Retail is selected as a Business Type Enable Express Pay Default Unchecked If you have set up Express Pay with the processing company check this box If this box is checked and the amount of the transaction is less than the Floor Limit amount PCCharge will not authorize the transaction it will only place the transaction in the open batch
3. Enter your FCS ID in this field 167 Appendix E Gift Card Processing Companies Your processing company vendor merchant service provider should have provided you with most of the information on each company s Extended Data Fields window Check the documentation you received upon setting up your gift card processing company merchant account 168 FDMS Atlanta Inc BPAS Gift FDMS Atlanta Gift Notes PCCharge can connect to FDMS Atlanta gift via a dial up modem connection lease line connection or an Internet connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 Because the Internet connection to FDMS Atlanta is XML based it is necessary to install Microsoft s Internet Explorer version 6 or higher prior to setting up your FDMS Atlanta account This will install the XML parser needed to communicate with FDMS Atlanta If your network is protected by a firewall you ll need to completely open port 443 for outgoing and incoming data This is the TCP IP port used by the FDMS Atlanta gateway FDMS Atlanta Gift Contact Information WWW http www fdms com Customer Service 800 733 3322 800 238 7675 FDMS Atlanta Gift Extended Data Fields w FDMS Atlanta Giftcard Connection Setup x
4. Paymentech Check Services Extended Data Fields No extended account information is required for accounts set up with this check services company 148 Secure Payment Systems SPS Check SPS Check Notes e PCCharge can connect to SPS via a dial up modem connection or a TCP IP Internet connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 If your network is protected by a firewall you ll need to completely open port 443 for outgoing and incoming data This is the TCP IP port used by the SPS gateway e This processor allows you to upload scanned check images captured using either the RDM EC5002i or eN Check 2600 check reader After you ve set up the extended data fields shown below you can transmit check images using PCCharge Consult the section Upload Check Images in your PCCharge User s Manual for instructions SPS Check Contact Information e WWW http www securepaymentsystems com e Customer Service 888 243 5249 SPS Check Extended Data Fields 10 x DL Required Limit 0 00 Check Truncation Data Sales Count jo Sales Balance 0 00 Cancel Voids Count fo ikk Voids Balance 0 00 Advanced m Image Upload FTP Setup Owner Code User Name Password
5. Select this option if your account is set up to connect to SMTS using your modem Use TCP IP Default Unselected Select this option if your account is set up to connect to the SMTS gateway to process transactions via TCP IP TCP IP System Information Note This information is not accessible unless Use TCP IP is enabled Primary Authorization Address As Shown This is the primary address of the SMTS gateway Do not alter this value unless directed by a Technical Support Representative Port Default Empty This is the port through which SMTS transactions are sent Do not alter this value unless directed by a Technical Support Representative 198 Dial Backup Note This information is not accessible unless Use TCP IP is enabled Use Dial up Modem for Backup Default Unchecked By checking this box PCCharge will attempt to connect to the processing company if unable to establish a TCP IP connection Internet Authorization Timeout Value Default 60 Set this value to the number of seconds you want PCCharge to wait for TCP IP authorization from the processing company before timing out The backup dial up modem you ve selected will then be used to connect SMTS Gift Transaction Types Activate This transaction type activates a gift card with a balance of a specified amount If the Amount is specified that amount must match the value of the card as it was set up with SMTS Add Points T
6. e Verify Connection After completely filling out this window make sure your Internet connection is enabled and click this button If a connection is successfully established with FDMS Atlanta a pop up window will appear giving you a ResponseCode Of 0 a ResultCode of 00 and a Result of ONLINE If you get a response of ConnErr please check the Internet Authorization Timeout Value The default is 60 Merchant Information Sequence Number Default 000000 6 digits The sequence number is the number of the last transaction performed in the open batch Currency Code Default 840 3 digits Enter the 3 digit code identifying the type of currency being used 840 is the setting for U S dollars Device Number Default 001 3 digits The device number is a 3 digit value assigned by FDMS Atlanta Device Type Default 5S 2 characters The device type is a 2 digit value assigned by FDMS Atlanta State Code Default 13 2 digits Allows you to enter the State Code that identifies your state Dial Backup Not implemented 170 FDMS Atlanta Gift Transaction Types The availability of FDMS Atlanta transaction types depends on the communications type selected e Activate This transaction type activates an inactive card e Balance This transaction type looks up a gift card account and returns the balance e Credit This transaction type increases the cardholder s account balanc
7. Default Selected Select this option if AMEX classifies your business as retail mail order telephone order MOTO or direct marketing 19 Restaurant Default Unselected Select this option if AMEX classifies your business as a restaurant 7 AMEX Split Dial Setup Lo a e American Express Financial Settlement Service Cancel Merchant Information ike Advanced Merchant SE rT 4 Terminal ID CSS Business Type ve Retail Enable Partial Auth Mail Order C Restaurant 5 Dial Up Information Primary Phone 1 800 874 0421 Secondary Phone 1 800 228 1082 Merchant Information Merchant SE 10 digits This information will be supplied to you by AMEX or your merchant service provider Enter your American Express Merchant or SE Service Establishment number here Terminal ID 8 digits The merchant supplies this information Enter the American Express Terminal ID number used to define different terminals lanes Enable Partial Auth Default Unchecked Check this box if you wish to send a flag indicating the merchant will accept partial authorizations If it is a pre paid card and the transaction amount is greater than the Open To Buy amount on the card AMEX will approve it and send back an Amount Due If the same transaction is processed but the Partial Authorizations option is not enabled AMEX will decline the transaction Restaurant Information This section is not
8. Default Value Empty 3 digits Allows you to enter your Terminal Identification Number Cardholder Activated Terminal Type Not implemented 163 Paymentech GSAR EBT Paymentech EBT Notes e PCCharge can connect to Paymentech via a dial up modem connection or an Internet connection PCCharge will connect to Paymentech EBT via the communications method you ve specified for Paymentech credit o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 If your network is protected by a firewall you ll need to completely open port 443 for outgoing and incoming data This is the TCP IP port used by the Paymentech gateway Paymentech EBT Contact Information e WWW http www chasepaymentech com e Customer Service 800 254 9556 Paymentech EBT Extended Data Fields Paymentech EBT Setup x Duplicate Checking Ok I Enable Duplicate Checking E Cancel Duplicate Checking Enable Duplicate Checking Default Unchecked Enabling this will activate duplicate checking on Paymentech s end If Paymentech approves a transaction and PCCharge does not receive that approval PCCharge will reattempt the transaction If Enable Duplicate Checking has been activated Paymentech will not approve
9. FTP Address me oo C Connect via Dial fe Connect via TCP IP 149 Guarantee Checks Default Unchecked Allows you to turn on or off check guarantee with SPS DL Required Limit Default 0 00 This is an amount agreed upon by you and SPS If a dollar amount for an SPS transaction is less than this amount PCCharge will not require the customer s driver s license number state code or date of birth If the dollar amount is greater that verification information must be specified Check Truncation Data Sales Count Default 0 Shows the number of sales in a given period Sales Balance Default 0 00 Shows the total monetary value of sales Voids Count Default 0 Shows the number of voids in a given period Voids Balance Default 0 00 Shows the total monetary value of voids in a given period Image Upload FTP Setup Owner Code Default Empty Enter your 16 digit identifier into this field SPS or your merchant service provider will assign this code to you FTP User Default Empty Enter your FTP user name into this field This user name in combination with the password will allow PCCharge to transmit check images to SPS RDM or your merchant service provider will assign this number to you FTP Password Default Empty Enter your FTP password into this field This password in combination with the user name will allow PCCharge to transmit check image
10. Select this option if your account is set up to connect to the TECK gateway to process transactions via TCP IP TCP IP System Information Note This information is not accessible unless Use TCP IP is enabled Primary Authorization Address Default As Shown This is the TECK gateway This information will be provided to you by TECK Do not alter this value unless directed by a Technical Support Representative Port Default Empty This information will be provided to you by TECK Do not alter this value unless directed by a Technical Support Representative 154 Dial Backup Note This information is not accessible unless Use TCP IP is enabled Use Dial Up Modem for Backup Default Unchecked By checking this box PCCharge will attempt to connect to the processing company if unable to establish a TCP IP connection Internet Authorization Timeout Value Default 60 Set this value to the number of seconds you want PCCharge to wait for TCP IP authorization from the processing company before timing out The backup dial up modem you ve selected will then be used to connect 155 Appendix D EBT Card Processing Companies Your processing company vendor merchant service provider should have provided you with most of the information on each company s Extended Data Fields window Check the documentation you received upon setting up your EBT processing company merchant account 156 Alliance Data Syst
11. 94 Last Record Default Empty This field is automatically updated by BC Charge as transactions are being processed and or closed Do not alter this value unless directed by a Technical Support Representative Retrieval Reference Default As Shown Do not alter the contents of this field unless directed by your merchant service provider or a Technical Support Representative Sequence Default 000001 This field displays your batch s sequence number This value is automatically incremented by the software during normal batch operation Do not alter this value unless directed by a Technical Support Representative Enable Commercial Card Fields Default Checked Uncheck this box if your company s account is not set up to accept commercial cards Enable Duplicate Checking Default Unchecked Enabling this will activate duplicate checking on Paymentech s end If Paymentech approves a transaction and PCCharge does not receive that approval PCCharge will reattempt the transaction If Enable Duplicate Checking has been activated Paymentech will not approve the second transaction Instead Paymentech will simply return the authorization information from the first approval Enable Partial Auth Default Unchecked Check this box if you wish to send a flag indicating the merchant will accept partial authorizations If it isa pre paid card and the transaction amount is greater than the Open To Buy a
12. Allows you to enter the terminal identification number of your merchant account Batch The batch number is the counter for the current batch PCCharge automatically increments this value after every batch is settled Do not alter this value unless directed by a Technical Support Representative Location Default 00001 Enter a Location Number This value designates which site or location is processing the transactions Max Batch Size Default 0 which is the same as 999 This allows you to specify the maximum number of transactions per batch that PCCharge will send to the processor If your batch is greater than the number specified PCCharge will split it into multiple batches each containing at most the number of transactions specified The batches are then sent to the processor one at a time Example You have 250 transactions to settle and your Max Batch Size is set to 100 PCCharge will send two 100 transaction batches and one 50 transaction batch Note If you do not specify a value in the Max Batch Size field PCCharge will default to sending the maximum number of transactions per batch accepted by the processor For a dial connection to RBS WorldPay this is 999 For a TCP IP connection to RBS WorldPay this is 150 The following information applies to those high end users who settle batches consisting of 100 or more transactions Individual transactions within the batch are transmitted with extra inform
13. Default Empty This allows you to specify your customer service phone number MC Commercial Card Information Merchant Tax ID This is an assigned tax identification number used for MasterCard commercial card processing 44 Check Service Not implemented Agent Identification Service Visa ID This is a 1 character field provided by Visa Visa Bid This is a 5 character business identifier provided by Visa Visa AUAR This is a 6 character field that contains Visa s Agent Unique Account Result TPP ID Default VVF009 This is a 6 character field that contains the First Data TPP Vendor ID This is provided by First Data and is for all card types FSA HRA Information Enable FSA HRA Cards Default Unchecked When enabled PCCharge will prompt for further information when a card with an FSA HRA BIN range is processed If enabled an FSA checkbox will appear on the Credit Card Transaction Form so that the user can bypass BIN checking and force the transaction to be processed as an FSA HRA transaction Enable FSA HRA Partial Auth This option is only accessible if Enable FSA HRA Cards is selected This allows for partial payment in cases where the amount available on the card is not enough to pay for the entire purchase of eligible items If not enabled and the amount being authorized is greater than that available on the card the transaction will be declined Restaurant Information This secti
14. Electronic Commerce Default Unselected Select this option if FDMS Omaha classifies your business as e Commerce SprintNet Information Use SprintNet Default Unchecked Check this box to use SprintNet SprintNet is an alternative method of accessing your processor Contact your merchant representative for local access phone numbers SprintNet Address Default 81636 This number allows proper identification for the Sprint Net phone system Do not change this value unless directed by a Technical Support Representative 55 Advanced Click this button to access the FDMS Omaha FDR FDC Advanced Options window FDMS Omaha FDR FDC Advanced Options C Use IPN TCP IP Cancel Lease Line r TCP IP Information Primary URL https dun datawire net sd Secondary URL https Ain datawire net sd Datawire ID Leased Line IP Address Part eee We Dial Backup and Timeout Information Use DialUp Modem for Backup 60 Internet Authorization Timeout Value seconds 240 Internet Settlement Timeout Yalue Batch seconds Communications Use Dial Up Modem Default Selected Select this option if your account is set up to connect to FDMS Omaha using your modem Use IPN TCP IP Default Unselected Select this option if your account is set up to connect to FDMS Omaha via an IPN connection 56 TCP IP Information Note This informat
15. PCCharge Electronic Payment Processing Software Appendices Paro Ver iFone E WAY TO PAY Copyright 2011 VeriFone Inc PCC 5 10 0 Notice Copyright 2011 VeriFone Inc All rights reserved VeriFone the VeriFone logo PAYware PC PAYware SIM PAYware Transact PAYware Mobile PAYware Connect PAYware STS and PCCharge and are registered trademarks of VeriFone Other brand names or trademarks associated with VeriFone products and services are trademarks of VeriFone Inc All other brand names and trademarks appearing in this manual are the property of their respective holders VeriFone has attempted to ensure the accuracy of the contents of this Program Guide However this Program Guide may contain errors or omissions This Program Guide is supplied as is without any warranty of any kind either expressed or implied including the implied warranties of merchantability and fitness for a particular purpose In no event shall VeriFone be liable for any indirect special incidental or consequential damages including without limitation damages for loss of business profits or the like even if VeriFone or its representatives have been advised of the possibility of such damages VeriFone Inc 8001 Chatham Center Drive Suite 500 Savannah Georgia 31405 General Fax 912 527 4533 Technical Support 877 659 8981 Technical Support Fax 727 953 4110 www verifone com Printed in the United States of America No part
16. Primary Authorization Address Default As Shown This is the DMRK gateway Do not alter this value unless directed by a Technical Support Representative System Port Default As Shown Do not alter this value unless directed by a Technical Support Representative User Name Default Empty This information will be provided to you by DMRK if they require it for your account Password Default Empty This information will be provided to you by DMRK if they require it for your account Dial Backup Note This information is not accessible unless Use TCP IP is enabled Use Dial Up Modem for Backup Default Unchecked By checking this box PCCharge will attempt to connect to the processing company if unable to establish a TCP IP connection Internet Authorization Timeout Value Default 60 Set this value to the number of seconds you want PCCharge to wait for TCP IP authorization from the processing company before timing out The backup dial up modem you ve selected will then be used to connect DMRK Gift Transaction Types e Redemption This transaction type reduces the cardholder s account balance by a specified amount This transaction type is conceptually similar to a credit card Sale transaction o Partial Checking this box allows you to give your customer the option to use all or part of his gift card balance to make a partial payment Example The customer wants to purchase a
17. dss ag gees tee SE ARENS dee 120 FDMS Omaha D bit ebessen tia labia Staite deeg 120 FDMS Omaha Debit Contact Information 120 FDMS Omaha Debit Extended Data tielde 120 FDMS South NaBanco NB Debt 121 EMS South Debit Notes diminuer enoi ege ENEE nace SES EE deleans 121 FDMS South Debit Contact Information 121 FDMS South Debit Extended Data Fields 121 Fifth Third Bank St Pete BPS Debt 123 Fifth Third Bank St Pete Debit Notes 123 Fifth Third Bank St Pete Debit Contact Information 123 Fifth Third Bank St Pete Debit Extended Datatielde 123 Global Payments East NDC Debt 125 Global Payments East Debit Notes 125 Global Payments East Debit Contact Information 125 Global Payments East Debit Extended Data Eed 125 Processing Canadian Debit Transactions Through Global 126 Heartland lt HPTS Debitesc eet ore ves deel tie eed catia rem Eu 127 HPT S Debit Notes egaatu ti nettene garde bee adam dees get eege 127 HPTS Debit Contact Information 127 HPTS Debit Extended Data Field sete eeeeseeeeeeeesaeeeatesteeees 127 National Bankcard Services NBS Debt 128 National Bankcard Services Debit Notes 128 National Bankcard Services Contact Information 128 NBS Debit Extended Data Field 128 Elavon NOVA DeDit rrenen eege meat dina E ee MER again anata aces 129 Elavon Debit Notes naits ee AE deet ee 129 Elavon Contact Information ee eee 2s eke a wile Ges engines ands E A EE deed 129 Elavon Debit Exte
18. r Communications Use Dial up Modem Cancel Help r Network System Information Merchant Information Register Sequence Number 000000 Currency Code Primary URL i a E https vxn datawire net sd Device Number 001 Secondary URL Device Type 55 https vxn1 datawire net sd State Code 13 Datawire ID m Dial Backup and Timeout Information r Reversals Use Dial Up Modem for Backup fa Use Diep Mode Al Retry Reversals D times max 60 Intemet Authorization Timeout Value seconds C Retry Reversals Infinitely 24 lr Settlement Timeout Value B atc Process Reversals every 1 secs Retry Reversals every 3 secs 169 Communications Use Dial Up Modem Default Unselected Select this option if your account is set up to connect to FDMS Atlanta via dial up modem Use TCP IP Default Selected Select this option if your account is set up to connect to FDMS Atlanta via the Internet Network System Information Note This information is not accessible unless Use TCP IP is enabled e System Address Default As Shown This is the address of FDMS Atlanta s gateway Do not change this setting unless directed by a Technical Support Representative e Store ID Default Empty FDMS Atlanta or your merchant service provider will make this information available to you e Store Key Default Empty FDMS Atlanta or your merchant service provider will make this information available to you
19. 840 3 digits Allows you to enter the currency code describing the type of currency being used 840 is the setting for U S dollars Country Code Default 840 3 digits Allows you to enter the country code that identifies your country The Country Code 840 represents the United States City Code Default Empty Enter your zip code Enter only the first five digits of the zip code Language Code Default 00 2 digits Enter the 3 digit code identifying your language The default setting of 00 is for U S English Category Code Default Empty 4 digits Enter the 4 digit category code identifying your merchant type Time Zone Default Empty 3 digits Enter the Time Zone Code corresponding to your time zone Cust Service Default Empty Enter your customer service number Batch Max Batch Size Default 0 which is the same as 999 This allows you to specify the maximum number of transactions per batch that PCCharge will send to the processor If your batch is greater than the number specified PCCharge will split it into multiple batches each containing at most the number of transactions specified The batches are then sent to the processor one at a time FSA HRA Information Enable FSA HRA Cards Default Unchecked When enabled PCCharge will prompt for further information when a card with an FSA HRA BIN range is processed If enabled an FSA checkbox will
20. Advanced Help Sa Ee e Merchant Information Terminal ID Enter your Terminal ID in this field Business Type Retail Other Default Unselected Select this option if SPS classifies your business as Retail most of your business is done face to face with the customer or Other 193 Advanced Click this button to access the Secure Payment Systems Advanced Options window Secure Payment Systems Advanced Options xi r Communications T Dial Backup F Use Dial Up Modem for Backup 60 Internet Authorization Timeout Value seconds Communications Use Dial up Modem Default Selected Select this option if your account is set up to connect to SPS using your modem Use TCP IP Default Unselected Select this option if your account is set up to connect to the SPS gateway to process transactions via TCP IP TCP IP System Information Note This information is not accessible unless Use TCP IP is enabled Primary Authorization Address As Shown This is the primary address of the SPS gateway Do not alter this value unless directed by a Technical Support Representative Port Default Empty This is the port through which SPS transactions are sent Do not alter this value unless directed by a Technical Support Representative 194 Dial Backup Note This information is not accessible unless Use TCP IP is enabled Use Dial up Modem for Ba
21. Empty 6 digits Enter your account s Chain Number Agent Default Empty 6 digits Enter your account s Agent Number Currency Code Default 840 3 digits Enter the 3 digit code identifying the type of currency being used 840 is the setting for U S dollars Country Code Default 840 3 digits Enter the 3 digit code identifying your country The Country Code 840 represents the United States City Code Default Empty Enter your zip code Enter only the first five digits of the zip code Language Code Default 00 2 digits Enter the 3 digit code identifying your language The default setting of 00 is for U S English Category Code Default Empty 4 digits Enter the 4 digit category code identifying your merchant type This is sometimes known as the SIC or the MCC Time Zone Default Empty 3 digits Enter the Time Zone Code corresponding to your time zone Time Zone Eastern Central Mountain Pacific Arizona Time Zone Code 705 706 707 708 107 Customer Service Enter your business s 10 digit phone number This phone number will appear on your customer s statement and will provide your customers with a way of contacting you Company Information Enable Commercial Card Fields Default Checked Uncheck this box if your company s account is not set up to accept commercial cards Process Visa Reversals Default Unchecked Al
22. FSA HRA Information Restaurant Information J Enable FSA HRA Cards r Business Type Retail Default Selected Select this option if RBS WorldPay classifies your business as Retail most of your business is done face to face with the customer Mail Order Default Unselected Select this option if RBS WorldPay classifies your business as MOTO Mail Order Telephone Order Restaurant Default Unselected Select this option if RBS WorldPay classifies your business as a restaurant Electronic Commerce Default Unselected Not implemented Merchant Information You must complete all of the merchant information fields before you can process transactions Your processing company or merchant service provider will provide you with most of this information 100 Bin Default Empty 6 digits Enter the 6 digit non zero acquiring bank s identification number Store Default Empty 4 digits Enter the 4 digit Store Number that identifies your merchant account Terminal Default Empty 4 digits Enter your account s Terminal Number Chain Default Empty 6 digits Enter your account s Chain Number Agent Default Empty 6 digits Enter your account s Agent Number Currency Code Default 840 3 digits Enter the 3 digit code identifying the type of currency being used 840 is the setting for U S dollars Country Code Default 840 3 digi
23. This number is only needed if you are using more than one copy of PCCharge with the same merchant number Each computer must have a distinct device ID This number is assigned by the merchant and need not be registered with FDMS Omaha Numbers Note You should not change the next two settings unless directed by a Technical Support Representative Last Transaction Default 000 This is the item number of the last transaction With each new transaction this number is automatically incremented by one The last transaction will be reset every time your batch is settled Active Batch Default 0 This is the current batch number It has a valid range of 0 9 The active batch will automatically increment every time your batch is settled After batch 9 nine is closed this value resets to 0 zero Company Information Address Verification Default Unchecked Allows you to turn on and address verification If your business is a mail order business check this box Enable Commercial Card Fields Default Checked Uncheck this box if your company s account is not set up to accept commercial cards Business Type Retail Default Selected Select this option if FDMS Omaha classifies your business as Retail most of your business is done face to face with the customer Mail Order Default Unselected Select this option if FDMS Omaha classifies your business as MOTO Mail Order Telephone Order
24. sent Do not alter this value unless directed by a Technical Support Representative User Name Default Empty This information will be provided to you by Paymentech Password Default Empty This information will be provided to you by Paymentech Lease Line System Information Note This information is not accessible unless Use TCP IP Lease Line is enabled Primary Authorization Address Default As Shown This information will be supplied to you by Paymentech Port Default As Shown This information will be supplied to you by Paymentech Secondary Authorization Address Default Empty This information will be supplied to you by Paymentech Port Default Empty This information will be supplied to you by Paymentech Primary Settlement Address Default Empty This information will be supplied to you by Paymentech Port Default Empty This information will be supplied to you by Paymentech Secondary Settlement Address Default Empty This information will be supplied to you by Paymentech Port Default Empty This information will be supplied to you by Paymentech 187 Dial Backup Note This information is not accessible unless Use TCP IP Lease Line or Use TCP IP is enabled Use Dial up Modem for Backup Default Unchecked By checking this box PCCharge will attempt to connect to the processing company if unable to establish a TCP IP con
25. ANYTHING TO THE CONTRARY CONTAINED IN THIS AGREEMENT EXCEPT TO THE EXTENT PROHIBITED BY LAW A VERIFONE SHALL HAVE NO LIABILITY TO LICENSEE OR ANY THIRD PARTY FOR SPECIAL INCIDENTAL INDIRECT EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS GOODWILL OR SAVINGS DOWNTIME OR DAMAGE TO LOSS OF OR REPLACEMENT OF SOFTWARE AND DATA RELATING IN ANY MANNER TO THE VERIFONE SOFTWARE WHETHER ARISING FROM CLAIMS BASED IN WARRANTY CONTRACT TORT OR OTHERWISE EVEN IF VERIFONE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH CLAIM OR DAMAGE B IN ANY CASE VERIFONE S ENTIRE LIABILITY RELATING IN ANY MANNER TO THE VERIFONE SOFTWARE REGARDLESS OF THE FORM OR NATURE OF THE CLAIM SHALL BE LIMITED IN THE AGGREGATE TO THE FEES ACTUALLY PAID BY LICENSEE FOR LICENSING THE VERIFONE SOFTWARE UNDER THIS AGREEMENT OR 1000 IF NO FEES WERE PAID AND C VERIFONE SHALL NOT BE LIABLE FOR ANY CLAIMS OF THIRD PARTIES RELATING TO THE VERIFONE SOFTWARE AND LICENSEE SHALL DEFEND VERIFONE FROM AND INDEMNIFY AND HOLD VERIFONE HARMLESS AGAINST ALL SUCH CLAIMS THE LIMITATIONS CONTAINED IN SECTION 6 10 10 11 ABOVE AND THIS SECTION 7 ARE A FUNDAMENTAL PART OF THE BASIS OF VERIFONE S BARGAIN HEREUNDER AND VERIFONE WOULD NOT LICENSE THE VERIFONE SOFTWARE TO LICENSEE ABSENT SUCH LIMITATIONS TERMINATION VeriFone may terminate this Agreement upon notice to Licensee if Licensee breaches any of the terms in this Agreement fails to p
26. Batch Size is set to 100 PCCharge will send two 100 transaction batches and one 50 transaction batch Note If you do not specify a value in the Max Batch Size field PCCharge will default to sending the maximum number of transactions per batch accepted by the processor For a dial connection to HPTS this is 999 For a TCP IP connection to HPTS this is 150 The following information applies to those high end users who settle batches consisting of 100 or more transactions Individual transactions within the batch are transmitted with extra information that can rapidly consume available system memory and resources For those HPTS users who settle a high volume of transactions we recommend the following system memory specifications e to settle a batch of 100 or more transactions 64 megabytes system memory e to settle a batch of 500 or more transactions 128 megabytes system memory e to settle a batch of 1000 or more transactions 256 megabytes system memory 78 Restaurant Information This section is not accessible unless Restaurant is selected as a Business Type Require Server ID Default Unchecked 2 digits By checking this box your employee would have to enter an identification code when entering the tip for a transaction FSA HRA Information Enable FSA HRA Cards Default Unchecked When enabled PCCharge will prompt for further information when a card with an FSA HRA BIN range is processed If enabled an F
27. Counsel at 2099 Gateway Place Suite 600 San J ose CA 95110 or such other address as shall have been given to Licensee in writing Notices for Licensee shall be sent to the address in VeriFone s customer database or such other address as shall have been given to VeriFone in writing Such notices shall be deemed effective upon the earliest to occur of a actual delivery or b three days after mailing addressed and postage prepaid return receipt requested Rev Date 2 25 10 12 Introduction Congratulations on the purchase of PCCharge the most advanced solution in the industry for processing credit cards on your PC This software provides you with a fast reliable way to authorize credit cards ATM debit cards and check transactions in an easy to use Windows environment This documentation provides you with detailed processor specific information including D Documentation of the PCCharge Extended Data Fields Processor specific transaction processing information D Processor contact information e Processor specific notes Please direct any comments or suggestions regarding your PCCharge documentation to pccharge manuals verifone com Please note that this address should not be considered as a source for technical support Any support requests should be directed to the normal support channels About Communication Types The following information describes the different ways that PCCharge can connect to your payment pro
28. Enter your zip code Enter only the first five digits of the zip code Language Code Default 00 2 digits Enter the 3 digit code identifying your language The default setting of 00 is for U S English Category Code Default Empty 4 digits Enter the 4 digit category code identifying your merchant type This is sometimes known as the SIC or the MCC Time Zone Default Empty 3 digits Enter the Time Zone Code corresponding to your time zone Time Zone Eastern Central Mountain Pacific Arizona Time Zone Code 705 706 707 708 107 Customer Service Enter your business s 10 digit phone number This phone number will appear on your customer s statement and will provide your customers with a way of contacting you Business Type Retail Default Selected Select this option if your business is classified as Retail most of your business is done face to face with the customer Mail Order Default Unselected Select this option if TSYS classifies your business as MOTO Mail Order Telephone Order eCommerce Default Unselected Select this option if TSYS classifies your business as e Commerce Restaurant Select this option if your business is classified as a Restaurant Batch Information ABA Enter your ABA in this field Settlement Agent Enter your Settlement Agent in this field Receiving Institution Id Enter your Receiving Instituti
29. Express Pay is usually used in a quick service environment with small ticket items Note Using Express Pay will increase transaction processing costs Floor Limit Default 0 00 Allows you to set the floor limit when using Express Pay Batch Information Primary Default Empty Allows you to enter a primary settlement phone number This phone number is used when closing your batch Secondary Default Empty Allows you to enter a secondary settlement phone number This phone number is used when closing your batch Terminal ID Default Empty Allows you to enter the terminal identification number of your merchant account Batch The batch number is the counter for the current batch PCCharge automatically increments this value after every batch is settled Do not alter this value unless directed by a Technical Support Representative Location Default 00001 Enter a Location Number This value designates which site or location is processing the transactions Max Batch Size Default Empty This allows you to specify the maximum number of transactions per batch that PCCharge will send to the processor If your batch is greater than the number specified here PCCharge will split it into multiple batches each containing at most the number of transactions specified here The batches are then sent to the processor one at a time Example You have 250 transactions to settle and your Max
30. FCS ID in this field 165 TSYS Acquiring Solutions VISA EBT TSYS Acquiring Solutions EBT Notes PCCharge can connect to TSYS Acquiring Solutions via a dial up modem connection or an Internet connection PCCharge will connect to TSYS Acquiring Solutions EBT via the communications method you ve specified for TSYS Acquiring Solutions credit o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 If your network is protected by a firewall you ll need to completely open port 5003 for outgoing and incoming data This is the TCP IP port used by the TSYS Acquiring Solutions gateway TSYS Acquiring Solutions EBT Contact Information WWW http www tsysacquiring com Customer Service 800 847 2772 TSYS Acquiring Solutions EBT Extended Data Fields ls m Merchant Information OK BIN ABA tt Cancel Settlement Agent Sharing Group Reimbursement Attr FCS ID Merchant Information BIN Enter your BIN in this field ABA Enter your ABA in this field Settlement Agent Enter your Settlement Agent in this field 166 Sharing Group Enter your Sharing Group in this field Reimbursement Attr Enter your Reimbursement Attr in this field FCS ID
31. IP Default Unselected If you check this box PCCharge will authorize transactions for this account via the Internet Note that this allows for Internet authorizations only Settlement will occur via a dial up connection or lease line connection configured using the Settle Via TCP IP option on the BAMS FACTS Extended Data Fields window Use TCP IP Lease Line Default Unselected Not implemented Use TCP IP Pass Through Default Unselected Not implemented 29 TCP IP System Information Note This information is not accessible unless Use TCP IP is enabled System Address As Shown This is the BAMS FACTS gateway Do not alter this value unless directed by a Technical Support Representative System Port Default Empty This is the BAMS FACTS system port Do not alter this value unless directed by a Technical Support Representative Dial Backup Note This information is not accessible unless Use TCP IP is enabled Use Dial up Modem for Backup Default Unchecked By checking this box PCCharge will attempt to connect to the processing company if unable to establish a TCP IP connection Internet Authorization Timeout Value Default 0 Set this value to the number of seconds you want PCCharge to wait for TCP IP authorization from the processing company before timing out The backup dial up modem you ve selected will then be used to connect 30 ECHO ECHO ECHO Notes e ECHO accoun
32. Primary Authorization Address Port https prod ssi53 com 4UTH ba User Name gogoware Password iaeoe Lease Line System Information Primary Authorization Address Port 204 90 9 227 Soo Dial Backup and Timeout Information f Use Dial Up Modem for Backup feo Internet Authorization Timeout Value seconds Internet Settlement Timeout Yalue Batch seconds foo Number of Retries 240 66 Communication Use Dial up Modem Default Unselected Select this option if your account is set up to connect to Fifth Third Bank St Pete using your modem Use TCP IP Default Selected Select this option if your account is set up to connect to the Fifth Third Bank St Pete gateway to process transactions via TCP IP Use TCP IP Lease Line Default Selected Select this option if your account is set up to connect to the Fifth Third Bank St Pete gateway to process transactions via TCP IP lease line TCP IP System Information Note This information is not accessible unless Use TCP IP is enabled Primary Authorization Address Default As Shown This is the Fifth Third Bank St Pete gateway This information will be provided to you by Fifth Third Bank St Pete Do not alter this value unless directed by a Technical Support Representative System Port Default As Shown This information will be provided to you by Fifth Third Bank St Pete Do not alter this value unless directed by a Technic
33. Selected Select this option if your account is set up as a self service terminal and you have not pre established a transaction amount with this processing company 110 Advanced Click this button to access the TSYS Advanced Options window TSYS Acquiring Solutions Advanced Options ac ISA Advanced Options x Communications C Use TCP IP SS C Use TEPJF Lease Line Cancel Use TCP IP Pass Through Network System Information Sustem Address ssl2 vitalps net stem Part Dial Backup and Timeout Information JV Use DialUp Modem far Backup en Internet Authorization Timeout Value seconds 240 Internet Settlement Timeout Value Batch seconds Communication Use Dial Up Modem Default Selected Select this option if your account is set up to connect to TSYS Acquiring Solutions using your modem Use TCP IP Default Unselected Select this option if your account is set up to connect to the TSYS Acquiring Solutions gateway to process transactions via TCP IP Use TCP IP Lease Line Default Unselected Not implemented Use TCP IP Pass Through Default Unselected Not implemented 111 Network System Information Note This information is not accessible unless Use TCP IP is enabled System Address As Shown This is the TSYS Acquiring Solutions gateway Do not alter this value unless directed by a Technical Support Representative Syst
34. Shown Not implemented Dial Backup Note This information is not accessible unless Use TCP IP is enabled Use Dial Up Modem for Backup Default Unchecked By checking this box PCCharge will attempt to connect to the processing company if unable to establish a TCP IP connection Internet Authorization Timeout Value Default 60 Set this value to the number of seconds you want PCCharge to wait for a TCP IP authorization The backup dial up modem is then used TSYS Gift Transaction Types e Add Value Load This transaction type is used to increase the cardholder s account balance by a specified amount This transaction type is conceptually similar to a credit card Credit transaction e Balance Inquiry This transaction type looks up a gift card account and returns the balance e Purchase This transaction type reduces the cardholder s account balance by a specified amount This transaction type is conceptually similar to a credit card Sale transaction e Refund This transaction type increases the cardholder s account balance by a specified amount This transaction type is conceptually similar to a credit card Credit transaction e Unload This transaction type is used to decrease the cardholder s account balance by a specified amount e Deactivate This transaction type is used to close a gift card account 207 ValueLink VLNK Gift VLNK Gift Notes e PCCharge can connect to VLNK via a dial
35. Support Representative Secondary URL Default As Shown This is the secondary URL of this processor s gateway Do not change this setting unless directed by a Technical Support Representative Datawire ID Default Empty This information will be provided to you by FDMS North AKA DID or Device ID Dial Backup Note This information is not accessible unless Use IPN TCP IP is enabled Use Dial up Modem for Backup Default Unchecked By checking this box PCCharge will attempt to connect to the processing company via dial up modem if unable to establish a TCP IP connection Internet Authorization Timeout Value seconds Default 60 Set this value to the number of seconds you want PCCharge to wait for an authorization when connecting via TCP IP The backup dial up modem is then used to establish a connection to this processing company Internet Settlement Timeout Value Batch seconds Default 240 Set this value to the number of seconds you want PCCharge to wait for a settlement when connecting via TCP IP The backup dial up modem is then used to establish a connection to this processing company 53 FDMS Omaha FDR FDC FDMS Omaha Notes FDC accounts are terminal based FDMS Omaha is a hybrid system your transaction information is stored on your system and their system but PCCharge treats it as a terminal based system You must settle your batch at the end of each day that you proces
36. Test System Elavon Test System Host Name nettest novainfo net Dial Backup and Timeout Information jw Use Dial Up Modem for Backup en Internet Timeout Value seconds 240 Internet Settlement Timeout Value Batch seconds Communications Use Dial Up Modem Default Selected Select this option if your account is set up to connect to Elavon using your modem Use TCP IP Default Unselected Select this option if your account is set up to connect to Elavon via TCP IP Test System Information Note This information is not accessible unless Use TCP IP is enabled Send to Elavon s Test System Default Unchecked If you would like to send a test transaction to the Elavon Test System enable this option Elavon Test System Host Name Default As Shown This is the address of the Elavon Test System Do not alter this value unless directed by a Technical Support Representative This field is not accessible unless Send to Elavon s Test System is checked 90 Dial Backup and Timeout Information Note This information is not accessible unless Use TCP IP is enabled Use Dial Up Modem for Backup Default Unchecked By checking this box PCCharge will attempt to connect to the processing company if unable to establish a TCP IP connection Internet Timeout Value Default 60 Set this value to the number of seconds you want PCCharge to wait for a TCP IP connection to be established with t
37. This information will be provided to you by Fifth Third Bank St Pete Do not alter this value unless directed by a Technical Support Representative User Name Default Empty This information will be provided to you by Fifth Third Bank St Pete Password Default Empty This information will be provided to you by Fifth Third Bank St Pete Lease Line System Information Note This information is not accessible unless Use TCP IP Lease Line is enabled Primary Authorization Address Default As Shown This is the Fifth Third Bank St Pete gateway This information will be provided to you by Fifth Third Bank St Pete Do not alter this value unless directed by a Technical Support Representative Port Default As Shown This information will be supplied to you by Fifth Third Bank St Pete Do not alter this value unless directed by a Technical Support Representative Dial Backup Note This information is not accessible unless Use TCP IP is enabled Use Dial Up Modem for Backup Default Unchecked By checking this box PCCharge will attempt to connect to the processing company if unable to establish a TCP IP connection Internet Authorization Timeout Value Default 60 Set this value to the number of seconds you want PCCharge to wait for TCP IP authorization from the processing company before timing out The backup dial up modem you ve selected will then be used to connect 178 Internet
38. Unselected Select this option if your account is set up to connect to Paymentech via a TCP IP lease line connection Use TCP IP Default Unselected Select this option if your account is set up to connect to Paymentech via TCP IP Lease Line System Information Note This information is not accessible unless Use TCP IP Lease Line is enabled Primary Authorization Address Default Empty This information will be supplied to you by Paymentech Port Default Empty This information will be supplied to you by Paymentech Secondary Authorization Address Default Empty This information will be supplied to you by Paymentech Port Default Empty This information will be supplied to you by Paymentech Primary Settlement Address Default Empty This information will be supplied to you by Paymentech Port Default Empty This information will be supplied to you by Paymentech Secondary Settlement Address Default Empty This information will be supplied to you by Paymentech Port Default Empty This information will be supplied to you by Paymentech TCP IP System Information Note This information is not accessible unless Use TCP IP is enabled Primary Authorization Address As Shown This is the Paymentech gateway Do not alter this value unless directed by a Technical Support Representative System Port Default Empty This information will be suppli
39. a value in the Max Batch Size field PCCharge will default to sending the maximum number of transactions per batch accepted by the processor For a dial connection to TSYS Acquiring Solutions this is 999 For a TCP IP connection to TSYS Acquiring Solutions this is 999 109 The following information applies to those high end users who settle batches consisting of 100 or more transactions Individual transactions within the batch are transmitted with extra information that can rapidly consume available system memory and resources For those TSYS Acquiring Solutions users who settle a high volume of transactions we recommend the following system memory specifications e to settle a batch of 100 or more transactions 64 megabytes system memory e to settle a batch of 500 or more transactions 128 megabytes system memory e to settle a batch of 1000 or more transactions 256 megabytes system memory Restaurant Information This section is not accessible unless Restaurant is selected as a Business Type Require Server ID Default Unchecked 2 digits By checking this box your employee would have to enter an identification code when entering the tip for a transaction FSA HRA Information Enable FSA HRA Cards Default Unchecked When enabled PCCharge will prompt for further information when a card with an FSA HRA BIN range is processed If enabled an FSA checkbox will appear on the Credit Card Transaction Form so that the user
40. accessible unless Restaurant is selected as a Business Type Require Server ID Default Unchecked 2 digits By checking this box your employee would have to enter an identification code when entering the tip for a transaction 20 Dial Up Information Primary Phone Default varies by credit card company This is the first number that will be dialed during an attempted transaction Secondary Phone Default varies by credit card company This is the number that will be dialed during an attempted transaction if the Primary Phone number is busy or unavailable Advanced Click this button to enter the Settlement Advanced Setup window Settlement anced Setup j Authorization Options Communication Information Use Dial Up Modem Cancel Ze Use TCP IP TCP IP Information Authorization Address https www206 americanexpress cor Pot 443 M Use Dial Up Modem for Backup Internet Authorization Timeout Value seconds 60 m Settlement Options Account Information Enable Item Descriptions File Sequence f Iw Enable Commercial Card Fields Current Batch Information Batch Number H Count m Sequence Number B Totals 0 00 Amex SSL FTP Host Information Submitter ID o File Name eme User Name IT Password rr 4 Settlement Address Ir O Send to Test System 21 Communication Information Use Dial Up Modem Default Selected Sele
41. amount of time PCCharge will automatically attempt to reconnect to VLNK to send a timeout reversal This reversal is an attempt to restore the gift card to the balance it had before the redemption transaction was processed 100 If the timeout reversal attempt is successful PCCharge will inform you that the redemption has been reversed and will display the previous balance 80 and the current balance 100 After a successful timeout reversal you should reattempt the original transaction since the communication problem prevented it from being successfully processed In the example given above the merchant should reattempt to process the 20 redemption transaction after processing the timeout reversal VLNK Gift Transaction Types e Activate This transaction type activates a gift card with a balance of a specified amount If the Amount is specified that amount must match the value of the card as it was set up with VLNK e Balance This transaction type returns the balance of a gift card account e Balance Adjustment This transaction type is used to adjust the balance of a cardholder s account The transaction amount must be signed either negative to indicate that the consumer s account should be decremented or positive to indicate that the consumer s account should be incremented e Balance Merge This transaction is used to move funds from one account or accounts to another It s used to consolidate accounts
42. and you have not pre established a transaction amount with this processing company Business Type Retail Default Unselected Select this option if Fifth Third Bank St Pete classifies your business as Retail most of your business is done face to face with the customer Mail Order Default Selected Select this option if Fifth Third Bank St Pete classifies your business as MOTO Mail Order Telephone Order Electronic Commerce Default Unselected Select this option if Fifth Third Bank St Pete classifies your business as e Commerce Restaurant Default Unselected Select this option if Fifth Third Bank St Pete classifies your business as a restaurant This Business Type is not accessible unless Terminal Capture is selected as a Terminal Type Processing Information Retrieval Reference Default As Shown Do not alter the contents of this field unless directed by your merchant service provider or a Technical Support Representative This information is not accessible unless Host Capture is selected as a Terminal Type Batch Number Default As Shown Do not alter the contents of this field unless directed by your merchant service provider or a Technical Support Representative This information is not accessible unless Terminal Capture is selected as a Terminal Type Max Batch Size Default As Shown Do not alter the contents of this field unless directed by your merchant servi
43. can bypass BIN checking and force the transaction to be processed as an FSA HRA transaction Enable FSA HRA Partial Auth This option is only accessible if Enable FSA HRA Cards is selected This allows for partial payment in cases where the amount available on the card is not enough to pay for the entire purchase of eligible items If not enabled and the amount being authorized is greater than that available on the card the transaction will be declined MVV MAID Default Empty Allows you to enter the Merchant Verification Value MVV used to determine the merchant s eligibility to participate in the Select Merchant Fee program MVV is only for Visa cards MAID is the MasterCard Assigned ID which is the MasterCard equivalent of MVV This is a 10 character alphanumeric field The only valid values are 0 9 and A F Cardholder Activated Terminal Type These options primarily apply to applications that are integrated with PCCharge Most users should leave the default option checked Non Terminal This section is not accessible unless Retail is selected as a Business Type e Non Terminal Default Selected Select this option if your account is not set up as a self service terminal e Self Serve Limited Amount Default Selected Select this option if your account is set up as a self service terminal and you have pre established a transaction amount with this processing company e Self Serve Terminal Default
44. contained therein Each party consents to the exclusive jurisdiction and venue of the appropriate courts in Santa Clara County California for all disputes arising out of or relating to this Agreement The official text of this Agreement shall be in English In the event of any dispute concerning the interpretation or construction of this Agreement reference shall be made only to this Agreement as written in English The failure of a party to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision Licensee may not assign this Agreement in whole or in part without VeriFone s prior written consent Subject to the preceding sentence this Agreement shall bind Licensee and its permitted successors and assigns VeriFone may assign or delegate this Agreement or any of its rights or obligations hereunder in its sole discretion 11 If any provision of this Agreement is found by a court of competent jurisdiction to be invalid the parties agree that the court should endeavor to give the maximum effect to the parties intentions as reflected in the provision and that the other provisions of the Agreement shall remain in full force and effect All notices demands or consents required or permitted hereunder shall be in writing and shall be delivered in person or sent via overnight delivery or certified mail to the respective parties Notices for VeriFone shall be sent to VeriFone s General
45. contains the current batch number It will be incremented if you are closing your batches manually Advanced Click this button to access the NBS Advanced Setup window NBS Advanced Options Primary URL https staging datawire net sd Secondary URL https staging2 datawire net sd Datawire ID Sa Dial Backup and Timeout Information F Use Dial Up Modem for Backup feo Internet Authorization Timeout Value seconds 240 Internet Settlement Timeout Yalue B atch seconds Communications Use Dial Up Modem Default Selected Select this option if your account is set up to connect to NBS using your modem Use TCP IP Default Unselected Select this option if your account is set up to connect to NBS via TCP IP 84 TCP IP Information Note This information is not accessible unless Use TCP IP is enabled Register Click this button to obtain your Primary URL and Secondary URL from NBS Primary URL Default As Shown After you click Register this field will contain the primary URL of this processor s gateway Do not change this setting unless directed by a Technical Support Representative Secondary URL Default As Shown After you click Register this field will contain the secondary URL of this processor s gateway Do not change this setting unless directed by a Technical Support Representative Datawire ID Default Empty After you click Register th
46. if your Fifth Third Bank St Pete credit Terminal Type is set to Terminal Capture If your Fifth Third Bank St Pete credit Terminal Type is set to Host Capture you can use the same Terminal ID for all your Fifth Third Bank St Pete accounts Fifth Third Bank St Pete Contact Information WWW https www 53 com Customer Service 877 744 5300 63 Fifth Third Bank et Pete Extended Data Fields a Fifth Third Bank St Pete Information Merchant Information m Enable Commercial Card Fields Enable Partial Auth Bank ID Terminal ID Business Type e Retail Cardholder Activated Terminal Type e Non Terminal PARN Cancel C Self Service Limited Account C Self Service Terminal Advanced Processing Information Ve Batch Number fso o C Mail Order Max Batch Size Electronic Commerce Restaurant Terminal Type Host Capture Ze Terminal Capture Merchant Information Bank ID Default Value Empty 4 digits Allows you to enter your Bank Identification Number Terminal ID Default Value Empty 3 digits Allows you to enter your Terminal Identification Number Enable Commercial Cards Fields Default Checked Uncheck this box if your company s account is not set up to accept commercial cards Enable Partial Auth Default Unchecked Check this box if you wish to send a flag indicating the merchant will accept partial authorizations If it isa pre p
47. manually keyed transactions NBS does not support the use of the customer database NBS will provide you with a 15 character Terminal ID Use this as your Credit Card Company Number when setting up your account in PCCharge Consult the section Credit Card Company Setup in your PCCharge User s Manual for more information e PCCharge can connect to NBS via a dial up modem connection or a TCP IP via Datawire connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 e If your network is protected by a firewall you ll need to completely open port 443 for outgoing and incoming data This is the TCP IP port used by the NBS gateway National Bankcard Services Contact Information e WWW http www nbs inc com e Customer Service 800 827 4634 NBS Extended Data Fields eNeS Extended Setup 01 m Merchant Information Business Type s e OK TimeZone Fetal ok eben Daylight Savings Time CAT Settings gt Cancel Ze None D Enable Commercial Card Fields C Customer Activated Advanced Enable Product Detail Records m Settlement Information Max Batch Size EES D Accept Visa And MasterCard Fleet Batch Number ooo Merchant Information TimeZo
48. need to completely open port 5003 for outgoing and incoming data This is the TCP IP port used by the TSYS Acquiring Solutions gateway PCCharge supports the Bill Pay program with this processor During a transaction you may click Yes when prompted to indicate if the transaction is a bill payment transaction To learn how to enable this prompt consult the section Configure System or Preferences in the PCCharge User s Manual WARNING Make sure to determine through TSYS Acquiring Solutions or your merchant service provider which credit card types your account has been set up to process If you use PCCharge to process a type of credit card AMEX Discover MasterCard Visa etc that your TSYS Acquiring Solutions account has not been set up to process your batch will fail to settle and you will not receive your funds TSYS Acquiring Solutions Contact Information WWW http www tsysacquiring com Customer Service 800 847 2772 106 TSYS Acquiring Solutions Extended Data Fields a TSYS Extended Data Fields Business Type Company Information e Retail Restaurant v Enable Commercial S Card Fields C I C Mail Order ans C Electronic Commerce a Advanced Merchant Information J Enable Partial Auth Bin Express Pay Store H Enable Express Pay Agent Batch Information Currency Code Primary 1 877 488 0467 Country Code Secondary 1 877 488 0757 GE Batch 000 Language Code p Location 00001 Cate
49. one The Last Transaction will be reset every time your batch is settled 120 FDMS South NaBanco NB Debit FDMS South Debit Notes e FDMS South debit accounts support DUKPT key management e PCCharge can connect to FDMS South debit via a dial up modem connection or a lease line connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Lease Line Processing in About Communication Types for more information on lease line processing see page 14 e If your network is protected by a firewall you ll need to completely open port 443 for outgoing and incoming data This is the TCP IP port used by the FDMS South gateway FDMS South Debit Contact Information D WWW http www firstdata com e Customer Service 800 732 9195 FDMS South Debit Extended Data Fields LI 8 m Merchant Information OK SIC Code Receipt Number 000001 Cancel r FirstD ate IPN Information Serial Number Datawire ID FO Merchant Information SIC Code Enter your SIC Code in this field Receipt Number Do not alter this value unless directed by a Technical Support Representative 121 FirstData IPN Information Note This information is not accessible unless FirstData IPN is enabled in the FDMS South NaBanco NB Extended Data Fields Serial Number Default Empty 4 digits Provided b
50. the same transaction is processed but the Partial Authorizations option is not enabled RBS WordPay will decline the transaction This checkbox must be enabled in conjunction with the Enable FSA HRA Cards option in order to allow for Partial Authorizations for FSA Note The Enable Partial Auth option must be checked in order to run Credit or Debit Balance Inquiries with RBS WorldPay since this functionality is tied to the Partial Authorization functionality 101 Express Pay This section is not accessible unless Retail is selected as a Business Type Enable Express Pay Default Unchecked If you have set up Express Pay with the processing company check this box If this box is checked and the amount of the transaction is less than the Floor Limit amount PCCharge will not authorize the transaction it will only place the transaction in the open batch Express Pay is usually used in a quick service environment with small ticket items Note Using Express Pay will increase transaction processing costs Floor Limit Default 0 00 Allows you to set the floor limit when using Express Pay Batch Information Primary Default Empty Allows you to enter a primary settlement phone number This phone number is used when closing your batch Secondary Default Empty Allows you to enter a secondary settlement phone number This phone number is used when closing your batch Terminal ID Default Empty
51. the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 If your network is protected by a firewall you ll need to completely open port 8100 for outgoing and incoming data This is the TCP IP port used by the Elavon gateway Elavon Contact Information e WWW http www elavon com e Customer Service 800 725 1243 Elavon Debit Extended Data Fields ij Elavon Debit Extended Setup Biel Pinpad Encryption Type C Master Session Pinpad Encryption Type OK L oe Cancel Triple DES Dukpt Default Unselected Select this option if your PINpad uses DUKPT key management Master Session Default Selected Select this option if your PINpad uses Master Session key management Please note that Elavon s support for Master Session is transition only and merchants should begin migrating to DUKPT Contact your Elavon representative for more details 129 Paymentech GSAR Debit Paymentech Debit Notes Paymentech debit accounts support DUKPT U S and MAC Canada key management PCCharge can connect to Paymentech debit via a dial up modem connection or an Internet connection PCCharge will connect to Paymentech debit via the communications method you ve specified for Paymentech credit o Consult t
52. without the prior express written consent of VeriFone except to the extent that the foregoing restriction is expressly prohibited by applicable law Licensee shall have no right to market distribute sell assign pledge sublicense lease deliver or otherwise transfer the VeriFone Software Licensee shall not obfuscate or remove from the VeriFone Software or alter any of VeriFone s trademarks trade names logos patent or copyright notices or other notices or markings or add any other notices or markings to the VeriFone Software without the prior express written consent of VeriFone Licensee shall duplicate all such proprietary rights notices on all copies of the VeriFone Software permitted to be made hereunder SUPPORT You must purchase support for the VeriFone Software at time of initial purchase Support services shall commence on the earlier of a the date of initial activation of the VeriFone Software or b one 1 year from date of original shipment of the VeriFone Software by VeriFone to you or your reseller if you have purchased through a reseller Support shall be provided in accordance with VeriFone s then current support policies and procedures Any upgrades or updates to the VeriFone Software if any provided to you under support shall be subject to this Agreement including the license rights and restrictions set forth herein MEDIA WARRANTY VeriFone represents and warrants that the media and the encoding of the VeriF
53. 100 item but only has 25 in his gift card account If you enter 100 into this window and check the Partial box PCCharge will prompt you to enter the partial payment amount 25 The remaining amount would need to be made through other means e Issuance Add Value This transaction type performs two basic functions 1 If a card has not yet been activated this transaction type is used to activate a gift card with a balance of a specified amount If no Certificate Number is specified the gift card processing company will assign a unique number to that account 2 Ifa card has been activated this transaction type is used to increase the cardholder s account balance by a specified amount This transaction type is conceptually similar to a credit card Credit transaction 174 Void This transaction type cancels an existing gift card transaction You specify which by entering the Auth Code of the original transaction The Auth Code can be found in the Gift Card report consult the section Reports in your PCCharge User s Manual for more information This transaction type is conceptually similar to a credit card Void transaction Note A DMRK gift card Void transaction can be performed on an existing Issuance Add Value or Redemption transaction but cannot be performed on a Prior Issuance Add Value or Prior Redemption transaction Balance Inquiry This transaction type looks up a gift card account and returns the balance Activate Thi
54. 33 FDMS Atlanita NOt eSscccsteilidada ceed cone tant haart et tai aah barca lala eet 33 FDMS Atlanta Contact Information 33 FDMS Atlanta Extended Data Eielde 34 FDMS Nashville Envoy FDEN ek REESEN EN ENEE ARENS REENEN KEN SEN 38 FDMS Nashville Notes egent Ee dag aa cedaemensnawbendeaa taal EE 38 FDMS Nashville Contact Information 38 FDMS Nashville Extended Data Fields 38 FDMS North Nash FONN 100 cata ia a aii yjedaeacaa baie KEEN he Riad aca 42 ES North Nash Notesiseinaii era s oes Win ee ire oe nome Nee ANA 42 FDMS North Nash Contact Information 42 FDMS North Nash Extended Data Field 43 FDMS North CardNet CES tte ef Erde Ad d dois AE 48 FDMS North Notes erh damn Ee etie hau dn Weta Aebaine shan ESN 48 FDMS North Contact Information 48 FDMS North Extended Data telde eee seeeeeeeesatesaeeseneeenes 49 FMS Omaha ERT EES ES EES 54 EDMS Omaha NOtes ege e Ata adaware Ee dee tege 54 FDMS Omaha Contact Information 54 FDMS Omaha Extended Data tielde 54 FDMS South NaBanGo NB ic jodi xcs eege EEN 58 FM So th Notes sein Arte Eege EES E SE 58 FDMS South Contact Information 58 FDMS South Extended Data Pelde cece cece eee nnrir renren 59 Fifth Third BanK St Pete BPS Armir soccer cuits cana eege dere tu angers cantina 63 Fifth Third Bank Sti Pete Notes Aa anid ERNEIEREN 63 Fifth Third Bank St Pete Contact Information 63 Fifth Third Bank St Pete Extended Datatielde cent eee eee e ees 64 Global P
55. Atlanta gateway FDMS Atlanta Contact Information e WWW http www fdms com e Customer Service 800 733 3322 800 238 7675 33 FDMS Atlanta Extended Data Fields a FDMS Atlanta Extended Setup Business Type Merchant Information OK Sequence Number 000002 Currency Code 340 Cancel Device Number 001 Advanced Device Type C Restaurant Ee Se Download State Code IER C Mail Order 7 Enable Partial Auth FSA HRA Information E Enable FSA HRA Cards Reversals Ze Retry Reversals 1 times Process Reversals every 1 secs Retry Reversals Infinitely Retry Reversals every 3 secs Business Type Retail Default Selected Select this option if FDMS Atlanta classifies your business as Retail most of your business is done face to face with the customer Mail Order Default Unselected Select this option if FDMS Atlanta classifies your business as MOTO Mail Order Telephone Order eCommerce Default Unselected Not implemented Restaurant Default Unselected Select this option if FDMS Atlanta classifies your business as a restaurant Merchant Information Sequence Number Default 000000 6 digits The sequence number is the number of the last transaction performed in the open batch Do not alter this value unless directed by a Technical Support Representative Currency Code Default 840 3 digits Enter the currency code identifying the t
56. BEFORE CONTINUING THE INSTALLATION OR USE OF VERIFONE S PROPRIETARY SOFTWARE PROVIDED TO YOU VERIFONE SOFTWARE THIS AGREEMENT IS A LEGAL AGREEMENT BETWEEN YOU LICENSEE AND THE VERIFONE ENTITY THAT PROVIDED YOU WITH THE VERIFONE SOFTWARE VERIFONE ALL REFERENCES HEREIN TO YOU AND LICENSEE MEAN YOU AND THE COMPANY OR OTHER LEGAL ENTITY YOU REPRESENT BY ACCEPTING THIS AGREEMENT YOU ARE BINDING SUCH ENTITY YOU HEREBY REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT TERMINATE THIS INSTALLATION AND PROMPTLY RETURN ALL SOFTWARE TO VERIFONE BY ACCEPTING THESE TERMS BY DOWNLOADING THE SOFTWARE AND OR OPENING THE SOFTWARE PACKET S AND OR USING THE SOFTWARE YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT UNDERSTAND IT AND AGREE TO BE BOUND BY ITS TERMS THE SOFTWARE ALSO INCLUDES THE MEDIA ON WHICH THE SOFTWARE IS RECORDED AS WELL AS ANY PRINTED MATERIALS OR ONLINE OR ELECTRONIC DOCUMENTATION PROVIDED TO YOU BY VERIFONE NOTWITHSTANDING THE FOREGOING IF YOU HAVE SIGNED A LICENSE AGREEMENT WITH VERIFONE FOR YOUR USE OF THE SOFTWARE THIS AGREEMENT SHALL NOT APPLY YOUR USE OF THE SOFTWARE SHALL BE GOVERNED BY SUCH SIGNED LICENSE AGREEMENT 1 GRANT OF LICENSE Subject to the terms and conditions of this Agreement and Licensee s payment of the applicable license fees VeriFone hereby grants to Licensee a limited non transferable non exclusive license
57. Charge will attempt to connect to the processing company via dial up modem if unable to establish a TCP IP connection Internet Authorization Timeout Value Default 60 Set this value to the number of seconds you want PCCharge to wait for an authorization when connecting via TCP IP The backup dial up modem is then used to establish a connection to this processing company Internet Settlement Timeout Value Batch Default 240 Set this value to the number of seconds you want PCCharge to wait for a settlement when connecting via TCP IP The backup dial up modem is then used to establish a connection to this processing company 105 TSYS Acquiring Solutions VISA TSYS Acquiring Solutions Notes TSYS Acquiring Solutions accounts are terminal based TSYS Acquiring Solutions will provide you with a 12 digit Merchant Number Use this as your Credit Card Company Number when setting up your account in PCCharge Consult the section Credit Card Company Setup in your PCCharge User s Manual for more information PCCharge can connect to TSYS Acquiring Solutions via a dial up modem connection or an Internet connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 If your network is protected by a firewall you ll
58. Customer Activated Terminal transactions Settlement Information Max Batch Size Default 999 This allows you to specify the maximum number of transactions per batch that PCCharge will send to the processor If your batch is greater than the number specified here PCCharge will split it into multiple batches each containing at most the number of transactions specified here The batches are then sent to the processor one at a time Example You have 250 transactions to settle and your Max Batch Size is set to 100 PCCharge will send two 100 transaction batches and one 50 transaction batch Note If you do not specify a value in the Max Batch Size field PCCharge will default to sending the maximum number of transactions per batch accepted by the processor For NBS this is 999 The following information applies to those high end users who settle batches consisting of 100 or more transactions Individual transactions within the batch are transmitted with extra information that can rapidly consume available system memory and resources For those NBS users who settle a high volume of transactions we recommend the following system memory specifications e to settle a batch of 100 or more transactions 64 megabytes system memory e to settle a batch of 500 or more transactions 128 megabytes system memory e to settle a batch of 1000 or more transactions 256 megabytes system memory 83 Batch Number Default 0001 This field
59. I Debit Contact Information e WWW http www alliancedatasystems com e Customer Service 972 348 5100 ADSI Debit Extended Data Fields No extended account information is required for accounts set up with this debit card processing company 114 BAMS FACTS NPC Debit BAMS FACTS Debit Notes e BAMS FACTS debit accounts support DUKPT key management e PCCharge can connect to BAMS FACTS debit via a dial up modem connection or an Internet connection PCCharge will connect to BAMS FACTS debit via the communications method you ve specified for BAMS FACTS credit o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 If your network is protected by a firewall you ll need to completely open port 29506 for authorization and port 29516 for settlement These are the TCP IP ports used by the BAMS FACTS gateway BAMS FACTS Debit Contact Information e Customer Service 800 928 2583 BAMS FACTS Debit Extended Data Fields 3 BAMS FACTS NPC Debit Extended Data Fields ol SI Ea Merchant Information OK BIN Ir ABA H lt Cancel Settlement Agent Sharing Group rr Reimbursement Attr P Enable Discretionary Data Merchant Information BIN Enter your BIN in t
60. ID Enter your Terminal ID in this field Business Type Retail Other Default Unselected Select this option if SMTS classifies your business as Retail most of your business is done face to face with the customer or Other Restaurant Default Selected Select this option if SMTS classifies your business as a restaurant Restaurant Setup This section is not accessible unless Restaurant is selected as a Business Type Authorization Expansion Factor Default 000 Allows you to enter the authorization expansion factor you have set up with the credit card processing company Usually this is 120 This would allow 20 of the transaction amount without the tip the other 100 to be authorized even if the actual gratuity amount is not known Require Server ID Default Unchecked 2 digits By checking this box your employee would have to enter an identification code when entering the tip for a transaction Advanced Click this button to access the Smart Transaction Systems Advanced Options window 197 Smart Transaction Systems Advanced Options s Smart Transaction Systems Advanced Options x Communications Use TCP IP Cancel m TCP IP System Information Primary Authorization Address Port C m Dial Backup FE Use Dial Up Modem for Backup fec Internet Authorization Timeout Value seconds Communications Use Dial up Modem Default Selected
61. IP Primary Authorization Address Default As Shown This is the address of FDMS Atlanta s Secure Transport URL Do not change this setting unless directed by a Technical Support Representative Secondary Authorization Address Default As Shown This is the address of FDMS Atlanta s Secure Transport URL Do not change this setting Datawire ID Default Empty This information will be provided to you by FDMS Atlanta AKA DID or Device ID It can be attained by clicking the Register button or entered manually Dial Backup and Timeout Information Note This information is not accessible unless Use TCP IP is enabled Use Dial up Modem for Backup Default Unchecked By checking this box PCCharge will attempt to connect to the processing company if unable to establish a TCP IP connection Internet Authorization Timeout Value Default 60 Set this value to the number of seconds you want PCCharge to wait for TCP IP authorization from the processing company before timing out The backup dial up modem you ve selected will then be used to connect Internet Settlement Timeout Value Batch Default 240 Set this value to the number of seconds you want PCCharge to wait for TCP IP settlement from the processing company before timing out The backup dial up modem you ve selected will then be used to connect 37 FDMS Nashville Envoy FDCN FDMS Nashville Notes D FDMS Nashville accounts are terminal
62. MOTO Mail Order Telephone Order Electronic Commerce Default Unselected Select this option if FDMS North Nash classifies your business as e Commerce Restaurant Default Unselected Select this option if FDMS North Nash classifies your business as Restaurant Company Information Enable Commercial Card Fields Default Checked Uncheck this option if your account is not set up to process commercial cards Enable Partial Auth Default Unchecked Check this box if you wish to send a flag indicating the merchant will accept partial authorizations If it isa pre paid card and the transaction amount is greater than the Open To Buy amount on the card FDMS North Nash will approve it and send back an Amount Due If the same transaction is processed 43 but the Partial Authorizations option is not enabled FDMS North Nash will decline the transaction This checkbox must be enabled in conjunction with the Enable FSA HRA Cards option in order to allow for Partial Authorizations for FSA Note The Enable Partial Auth option must be checked in order to run Credit or Debit Balance Inquiries with FDMS North Nash as this functionality is tied to the Partial Authorization functionality Batch Max Batch Size Default Empty This allows you to specify the maximum number of transactions per batch that PCCharge will send to the processor If your batch is greater than the number specified here PCCharge will s
63. North Restaurant will not allow Level II transactions 51 FDMS North Restaurant does NOT support CVV2 CVC2 for hand keyed transactions Amex CID is supported only if Amex Split Auth or Settlement is enabled FDMS North Restaurant WILL support both Card Present and Card Not Present transactions Advanced Click this button to enter the FDMS North CardNet CES Advanced Options window FDMS North CardNet CES Advanced Options E FDMS North Cardnet CES Advances r Communications C Use Dial up Modem Use IPN TCP IP Cancel Help M TCP IP Information Register Primary URL fhttps stagingl datawire net sd Secondary URL https staging2 datawire net sd Datawire ID eg m Dial Backup and Timeout Information IT Use Dial Up Modem for Backup feo Internet Authorization Timeout Value seconds 240 Intemet Settlement Timeout Value B atch seconds Communications Use Dial Up Modem Default Selected Select this option if your account is set up to connect to FDMS North using your modem Use IPN TCP IP Default Unselected Select this option if your account is set up to connect to FDMS North via IPN TCP IP 52 TCP IP Information Note This information is not accessible unless Use IPN TCP IP is enabled Primary URL Default As Shown This is the primary URL of this processor s gateway Do not change this setting unless directed by a Technical
64. SA checkbox will appear on the Credit Card Transaction Form so that the user can bypass BIN checking and force the transaction to be processed as an FSA HRA transaction MVV MAID Default Empty Allows you to enter the Merchant Verification Value MVV used to determine the merchant s eligibility to participate in the Select Merchant Fee program MVV is only for Visa cards MAID is the MasterCard Assigned ID which is the MasterCard equivalent of MVV This is a 10 character alphanumeric field The only valid values are 0 9 and A F Cardholder Activated Terminal Type Not implemented Advanced Click this button to access the HPTS Advanced Options window 79 HPTS Advanced Options se Heartland Payment Systems Advanced Options x Communications eegene WE egiestege cu C Use TCPAP c C Use TEP IP Lease Line Earca C Use TCP IP Pass Through Network System Information System Address ssitrans secureexchange net System Port 22341 m Dial Backup and Timeout Information M Use Dial Up Modem for Backup 60 Internet uthonzation Timeout Value seconds 249 Internet Settlement Timeout Value Batch seconds Communication Use Dial up Modem Default Selected Select this option if your account is set up to connect to HPTS using your modem Use ISDN Default Unselected Allows you to process transaction using an ISDN connection to HPTS made by a rou
65. Settlement Timeout Value Batch Default 240 Set this value to the number of seconds you want PCCharge to wait for TCP IP settlement from the processing company before timing out The backup dial up modem you ve selected will then be used to connect Number of Retries Set this value to the number of retries you want PCCharge to attempt Fifth Third Bank St Pete Gift Transaction Types Activate This transaction type activates an inactive card Gift card accounts sold to your customer with an existing value need have to have their accounts activated at the time of purchase If a card has been activated this transaction type is used to increase the cardholder s account balance by a specified amount Balance This transaction type looks up a gift card account and returns the balance Close This transaction is the opposite of the Activate transaction It invalidates an existing active card Enter the Amount field to close the account Pre Auth This transaction type places the amount you specify on hold for a potential transfer of funds The funds won t be transferred unless a Completion is performed using the Pre Auth s validation code Depending on your processing company there may be a time limit on a Pre Auth s usability Typically if a completion is not performed within that time limit the amount is taken off hold and is once again available to the cardholder The processor determines the time limit which is usuall
66. Telephone Order This setting is not accessible unless Connect is set to Modem or TCP IP Restaurant Default Unselected Select this option if FDMS South classifies your business as Restaurant This setting is not accessible unless Connect is set to Modem Connect Modem Default Selected Select this option if your account is set up to connect to FDMS South via a direct dial up modem connection TCP IP Lease Line Default Unselected Select this option if your account is set up to connect to FDMS South via a TCP IP lease line connection FirstData IPN Default Unselected Select this option if your account is set up to connect to FDMS South via a FirstData IPN connection 59 Dial Options MCI Login Default Unchecked If your phone system requires that you login to MCI then you should check this box Authorization Information Serial Number Default 0000 4 digits Allows you to enter a serial number for a particular station The Serial Number allows you to designate more than one device per location Note You must enter the following Service Establishment SE number s for each credit card type your FDMS South account has been configured to process AMEX SE Number Default Empty 10 digit American Express Service Establishment number Discover SE Number Default Empty 10 digit Discover Service Establishment number J CB SE Number Default Empty 10 di
67. This phone number will appear on your customer s statement and will provide your customers with a way of contacting you Batch Information Primary Default Empty Not implemented Secondary Default Empty Not implemented Batch The batch number is the counter for the current batch PCCharge automatically increments this value after every batch is settled Do not alter this value unless directed by a Technical Support Representative Location Default 00001 Not implemented 191 Business Type Retail Default Selected Select this option if RBS WorldPay classifies your business as Retail most of your business is done face to face with the customer Mail Order Default Unselected Not implemented Restaurant Default Unselected Not implemented Electronic Commerce Default Unselected Not implemented Restaurant Information Not implemented Company Information Company Default Empty Enter your company s name as registered with RBS WorldPay for this account City Default Empty Enter the name of the city in which your company is located as registered with RBS WorldPay for this account State Default Empty Enter the name of the state in which your company is located as registered with RBS WorldPay for this account RBS WorldPay Gift Transaction Types Gift Add Value This transaction type is used to increase the cardho
68. a dollar amount and the Givex number during a Points transaction If this option is checked PCCharge will prompt the user for a dollar amount the Givex number and the units during a Points transaction Note This option is not accessible unless the Use Points Tracking feature is activated Force Redemption Default Unchecked If this option is checked PCCharge will allow for Partial Authorization of a Redemption transaction and return an Amount Due if the transaction amount is greater than the balance on the card If not enabled transactions greater than the gift card balance will be declined Cashback Default Unchecked If this option is checked PCCharge will allow for Partial Authorization of a Cash Back transaction This means that even if the Cash Back transaction is greater than the balance on the card the transaction will capture and an Amount Due will be returned If not enabled Cash Back transactions that are greater than the gift card balance will be declined Communications Use Dial Up Modem Default Selected Select this option if your account is set up to connect to Givex using your modem Use TCP IP Default Unselected Select this option if your account is set up to connect to the Givex gateway to process transactions via TCP IP Network System Information System Address This option is only accessible if Use TCP IP is selected This is the Givex gateway Do not alter this value unl
69. a gift card with 100 on it You the merchant attempt to process a redemption transaction for 20 There is a communication problem during the transaction attempt causing PCCharge to not receive a response back from SVSI within the amount of time specified in the Timeout secs field within the SVSI Gift Extended Data Fields window PCCharge will automatically attempt to reconnect to SVSI to send a timeout reversal This reversal is an attempt to restore the gift card to the balance it had before the redemption transaction was processed 100 If the timeout reversal attempt is successful PCCharge will inform you that the redemption has been reversed and will display the previous balance 80 and the current balance 100 After a successful timeout reversal you should reattempt the original transaction since the communication problem prevented it from being successfully processed In the example given above the merchant should reattempt to process the 20 redemption transaction after processing the timeout reversal 202 SVSI Gift Transaction Types Activation This transaction type activates a gift card with a balance of a specified amount The Amount specified must match the value of the card as it was set up with SVSI Gift PIN is a Personal Identification Number used for verification in non face to face transactions SVS specific Redemption This transaction type reduces the gift cardholder s account balance by a specif
70. action This checkbox must be enabled in conjunction with the Enable FSA HRA Cards option in order to allow for Partial Authorizations for FSA Note The Enable Partial Auth option must be checked in order to run Credit or Debit Balance Inquiries with BAMS FACTS as this functionality is tied to the Partial Authorization functionality Process VISA Reversals Off line Default Unchecked Allows processing of reversals on Visa cards If the pre authorized amount of a transaction is more than the post authorization you can process a reversal on the transaction This option is not accessible unless Mail Order or eCommerce is selected as a business type Note At this time American Express and Discover do not support reversals Merchant Information You must complete all of the merchant information fields before you can process transactions Your processing company or merchant service provider will provide you with most of this information Bin Default Empty 6 digits Enter the 6 digit non zero acquiring bank s identification number Store Default Empty 4 digits Enter the 4 digit Store Number that identifies your merchant account Terminal Default Empty 4 digits Allows you to enter the Terminal Number Chain Default Empty 6 digits Enter your account s Chain Number Agent Default Empty 6 digits Enter your account s Agent Number 26 Currency Code Default
71. action type is used to increase the cardholder s account balance by a specified amount Note that some cards cannot be recharged For those cards the Credit transaction type may be used This transaction type is conceptually similar to a credit card Credit transaction e Void This transaction type cancels an existing gift card transaction This transaction type is conceptually similar to a credit card Void transaction 171 Datamark DMRK Gift DMRK Gift Notes e PCCharge can connect to DMRK via a dial up modem connection or an Internet connection PCCharge will connect to DMRK Gift via the communications method you ve specified for DMRK credit o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 e If your network is protected by a firewall you ll need to completely open port 443 for outgoing and incoming data This is the TCP IP port used by the DMRK gateway DMRK Gift Contact Information e WWW http www datamark com e Customer Service 609 580 3533 DMRK Gift Extended Data Fields w DMRK Gift Card Extended Setup ell x Account Information Client Number ooo pl Sequence Number Cancel B atch N umber Advanced Require Clerk ID Account Information Client Number D
72. aid card and the transaction amount is greater than the Open To Buy amount on the card Fifth Third Bank will approve it and send back an Amount Due If the same transaction is processed but the Partial Authorizations option is not enabled Fifth Third Bank will decline the transaction Partial Authorizations can only be enabled if your Fifth Third Bank St Pete credit Terminal Type is set to Terminal Capture This checkbox must be enabled in conjunction with the Enable FSA HRA Cards option in order to allow for Partial Authorizations for FSA Note The Enable Partial Auth option must be checked in order to run Credit or Debit Balance Inquiries with Fifth Third Bank as this functionality is tied to the Partial Authorization functionality 64 Cardholder Activated Terminal Type These options primarily apply to applications that are integrated with PCCharge Most users should leave the default option checked Non Terminal This section is not accessible unless Retail is selected as a Business Type e Non Terminal Default Selected Select this option if your account is not set up as a self service terminal e Self Serve Limited Amount Default Selected Select this option if your account is set up as a self service terminal and you have pre established a transaction amount with this processing company e Self Serve Terminal Default Selected Select this option if your account is set up as a self service terminal
73. al Support Representative User Name Default As Shown This information will be provided to you by Fifth Third Bank St Pete Password Default As Shown This information will be provided to you by Fifth Third Bank St Pete Lease Line System Information Note This information is not accessible unless Use TCP IP Lease Line is enabled Primary Authorization Address Default As Shown This is the Fifth Third Bank St Pete gateway This information will be provided to you by Fifth Third Bank St Pete Do not alter this value unless directed by a Technical Support Representative Port Default As Shown This information will be provided to you by Fifth Third Bank St Pete Do not alter this value unless directed by a Technical Support Representative Dial Backup Note This information is not accessible unless Use TCP IP or Use TCP IP Lease Line is enabled Use Dial Up Modem for Backup Default Unchecked By checking this box PCCharge will attempt to connect to the processing company if unable to establish a TCP IP connection Internet Authorization Timeout Value Default 60 Set this value to the number of seconds you want PCCharge to wait for TCP IP authorization from the processing 67 company before timing out The backup dial up modem you ve selected will then be used to connect Internet Settlement Timeout Value Batch Default 240 Set this value to the number of second
74. alan nes neleabeliany 99 RBS WorldPay Notes sant Raas roe terorii treoir nierit ie a OAA AAEN Ea 99 RBS WorldPay Contact Information 99 RBS WorldPay Extended Data Fields 100 TSYS Acquiring Solutions VISA RE 106 TSYS Acquiring Solutions Notes 106 TSYS Acquiring Solutions Contact Information 106 TSYS Acquiring Solutions Extended Data Fields 107 Appendix B Debit Card Processing Companies 113 Alliance Data Systems Inc ADSI Debt 114 ADSI Debit NOLES eebe Eege EE satan theca 114 ADSI Debit Contact Information 114 ADSI Debit Extend d Data Fields acces ie ee ns okies Sara es 114 BAMS FAGTS NPG Eh oe EE Ee EE 115 BAMS FACTS Debit d EN 115 BAMS FACTS Debit Contact Information 115 BAMS FACTS Debit Extended Data Fields 115 FDMS Atlanta Inc BPAS Debt 117 FOMS Atlanta Debit N te Sei ornan a Aaa RERE ound AEN 117 FDMS Atlanta Debit Contact Information ssssssssrrssrrrrrrrrrrrrrrrrrrrererererre 117 FDMS Atlanta Debit Extended Data Fields 117 FDMS North Nash FDNN Debit see eeeeeeeee sete sees rnst rnnr rrrrrrrrrrr 118 FDMS North Nash Debit Notes 118 FDMS North Nash Debit Contact Information 118 FDMS North Nash Debit Extended Data tielde 118 FDMS North A Cardner CES Debt EE Ee AN 119 FDMS North Debit Notesi irinse is eg EE ee antag ee e 119 FDMS North Debit Contact Information 119 FDMS North Debit Extended Data Fields 119 FDMS Omaha FDR FDC Debt
75. allow for Partial Authorizations for FSA Note The Enable Partial Auth option must be checked in order to run Credit or Debit Balance Inquiries with Global Payments as this functionality is tied to the Partial Authorization functionality Restaurant Information This section is not accessible unless Restaurant is selected as a Company Type Require Server ID Default Unchecked 2 digits By checking this box your employee would have to enter an identification code when entering the tip for a transaction Note Global Payments East will not allow your actual total sale including gratuity amount to exceed 120 of the originally authorized sale amount Purchase Card Setup Enable Commercial Card Fields Default Unchecked Check this box if your company s account is set up to accept commercial cards 72 Global Payments East NDC Advanced Options Global Payments East NDC Advancesses l jE r Communications C Use Dial up Modem Use TCP IP Se Use IPN TCP IP Se Help m TCP IP Information System Address igusproda globalpay com System Port 443 Process Mode PRODUCTION Dial Backup and Timeout Information feo Internet Authorization Timeout Value seconds 240 Internet Settlement Timeout Yalue B atch seconds Communications Use Dial Up Modem Default Selected Select this option if your account is set up to connect to Global Pa
76. alue This transaction type performs two basic functions 1 Ifa card has not yet been activated this transaction type is used to activate a gift with a balance of a specified amount If no Certificate Number is specified the gift card processing company will assign a unique number to that account 2 If a card has been activated this transaction type is used to increase the cardholder s account balance by a specified amount This transaction type is conceptually similar to a credit card Credit transaction When the Issuance Add Value tab is selected a window appears onscreen asking for the number of cards being issued PCCharge is able to issue multiple Paymentech gift cards simultaneously enter the number of gift cards you wish to issue All multi processed gift cards must be issued with the same starting balance o Force Checking this option allows you to enter the authorization code for a Issuance Add Value transaction if you ve already received a voice authorization for that transaction This is essentially the same concept as credit card voice auth transactions Note During a normal Issuance transaction a response is returned by Paymentech To check the results of a multi processed Issuance check the Gift Card report consult the section Reports in your PCCharge User s Manual for more information e Void This transaction type cancels an existing gift card transaction You specify which by entering the Auth Code of the or
77. appear on the Credit Card Transaction Form so that the user can bypass BIN checking and force the transaction to be processed as an FSA HRA transaction MVV MAID Default Empty Allows you to enter the Merchant Verification Value MVV used to determine the merchant s eligibility to participate in the Select Merchant Fee program MVV is only for Visa cards MAID is the MasterCard Assigned ID which is the MasterCard equivalent of MVV This is a 10 character alphanumeric field The only valid values are 0 9 and A F Settlement Information Primary Default As Shown Allows you to enter a primary settlement phone number This phone number is used when closing If no number is specified the default processing number will be used Secondary Default As Shown Allows you to enter a secondary settlement phone number This phone number is used when closing If no number is specified the default processing number will be used Terminal ID Default Empty Allows you to enter the terminal identification number of your merchant account 27 Batch Default 001 The batch number is the counter for the current batch This number is incremented after every batch is settled Do not alter this value unless directed by a Technical Support Representative Settlement Connection Dial Up Default Unchecked If you check this box PCCharge will settle transactions for this account via your dial up modem connecti
78. arge does not receive that approval PCCharge will reattempt the transaction If Enable Duplicate Checking has been activated Paymentech will not approve the second transaction Instead Paymentech will simply return the authorization information from the first approval Partial Auth Enable Debit Partial Auth Default Unchecked Enabling this will activate debit partial authorizations Canadian Settings This section is not accessible unless Canada is selected as Location Surcharge Amount Default 0 00 Input the surcharge amount to be assigned to Canadian debit transactions The cardholder is prompted through the SC 5000 or V 810 PIN pad to accept the Surcharge amount Accept Cash Back Default Unchecked Enabling this will allow the cardholder to enter a Cash Back amount into the SC 5000 or V 810 PIN pad Accept Tips Default Unchecked Enabling this will allow the cardholder to enter a Tip amount into the SC 5000 or V 810 PIN pad Retail or Restaurant 131 Processing Canadian Debit Transactions Through Paymentech Paymentech supports the Canadian debit network Interac Merchants MUST use either the VeriFone SC 5000 MAC PIN pad or the VeriFone V 810 MAC PIN pad in order to process Canadian debit transactions Note If using the VeriFone SC 5000 MAC PIN pad aka PCCharge Performer to process Canadian debit transactions through Paymentech GSAR should a timeout occur during transacti
79. at any time before that day s batch has been settled Note If a terminal based Elavon merchant has performed a Partial Auth Reversal the prepaid card s balance will not reflect that reversal of funds until after that s day s batch has been settled Note Depending on the type of prepaid card Prepaid Authorization Reversals may not be supported Check with Elavon for the latest details regarding the types of prepaid cards with which Partial Authorization Reversals can be performed 92 Paymentech GSAR Paymentech Notes e Paymentech accounts are host based except for Restaurant accounts terminal based e Paymentech will provide you with a 12 digit Merchant Number and a 3 digit Terminal ID Combine these numbers to create a number that is 15 digits long Example 123456789012 merchant number followed by 123 terminal ID 123456789012123 example Credit Card Company Number Use this method to construct your own Credit Card Company Number when setting up your account in PCCharge Consult the section Credit Card Company Setup in your PCCharge User s Manual for more information e PCCharge can connect to Paymentech via a dial up modem connection or an Internet connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see
80. ation on each company s Extended Data Fields window Check the documentation you received upon setting up your check services company merchant account 135 Alliance Data Systems Inc ADSI Check ADSI Check Notes e PCCharge can connect to ADSI via a dial up modem connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 ADSI Check Contact Information e WWW http www alliancedatasystems com e Customer Service 972 348 5100 ADSI Check Extended Data Fields No extended account information is required for accounts set up with this check services company 136 Ar ay SCAN Data Corporation ARJ Check ARJ Check Notes e PCCharge can connect to ARJ via a dial up modem connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 ARJ Check Contact Information e WWW http www arjaydata com e Customer Service 800 296 0170 ARJ Check Extended Data Fields No extended account information is required for accounts set up with this check services company 137 Certegy EFAX Check Certegy Check Notes e PCCharge can connect to Certegy via a dial up modem connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 Certegy Ch
81. ation that can rapidly consume available system memory and resources For those RBS WorldPay users who settle a high volume of transactions we recommend the following system memory specifications e to settle a batch of 100 or more transactions 64 megabytes system memory e to settle a batch of 500 or more transactions 128 megabytes system memory e to settle a batch of 1000 or more transactions 256 megabytes system memory 102 Restaurant Information This section is not accessible unless Restaurant is selected as a Business Type Require Server ID Default Unchecked 2 digits By checking this box your employee would have to enter an identification code when entering the tip for a transaction FSA HRA Information Enable FSA HRA Cards Default Unchecked When enabled PCCharge will prompt for further information when a card with an FSA HRA BIN range is processed If enabled an FSA checkbox will appear on the Credit Card Transaction Form so that the user can bypass BIN checking and force the transaction to be processed as an FSA HRA transaction MVV MAID Default Empty Allows you to enter the Merchant Verification Value MVV used to determine the merchant s eligibility to participate in the Select Merchant Fee program MVV is only for Visa cards MAID is the MasterCard Assigned ID which is the MasterCard equivalent of MVV This is a 10 character alphanumeric field The only valid values are 0 9 and A F Ca
82. ay the applicable license fees for the VeriFone Software or upon termination of Licensee s business Upon termination for any reason whatsoever Licensee s license rights shall terminate and Licensee shall immediately destroy or return to VeriFone the VeriFone Software together with all copies in any form Upon request of VeriFone Licensee agrees to certify in writing that the VeriFone Software and all such copies have been destroyed or returned Notwithstanding anything to the contrary contained in this Agreement Sections 2 3 4 6 7 8 9 10 and 11 shall survive any expiration or termination of this Agreement U S GOVERNMENT RESTRICTED RIGHTS If the VeriFone Software is acquired by or on behalf of a unit or agency of the U S government this provision applies Licensee agrees that the VeriFone Software is delivered as Commercial computer software as defined in DFARS 252 227 7013 Oct 1998 DFARS 252 211 7015 May 1991 or DFARS 252 227 7014 Jun 1987 or as a commercial item as defined in FAR 2 101 a or as Restricted computer software as defined in FAR 52 227 19 J un 1987 whichever is applicable Licensee agrees that all the VeriFone Software is adequately marked when the Restricted Rights legend is included on or encoded in the VeriFone Software Licensee further agrees that the VeriFone Software has been developed entirely at private expense EXPORT LAWS Licensee shall fully comply with all laws and regulations o
83. ayments East NDC sic ciccis ccs ninii einni KENE NEE RENE BRANDNER TAT RETH Ni 69 Global Payments East Notes esien NEE andes ENEE EEN 69 Global Payments East Contact Information 69 Global Payments East Extended Data Fields ccceccceceee eee eset eee neta anaes 70 Heartland Payment Systems HPTS cc cece cence rennet entree tae 75 HPTSNOtES iiiar eege EA EE SE Eed 75 HPTS Contact Information un niieoe SE EER RAN Te a ENN R aa 75 HPTS Extended Data Fields renere i onn Na e E EE LEE mets 76 National Bankcard Services NB 82 National Bankcard Services Notes 82 National Bankcard Services Contact Information 82 NBS Extended Data Helder ere eeler Een ER Processing NBS Fleet Card Transactions ccccceeeeee eee eee e eee e eee ne teen ees 86 Elavons NOVA vicina e EE NEEN ran aks on Wane eege 87 ElaVON Notes vin sscncse ear eg eating teuer onus NEEN Eng 87 Elavon Contact Intormation 5158 E EEN NENNEN EREAR EREN inin Ei 87 Elavon Extended Data Held ett Stade dee EES nets 88 Processing Prepaid Cards Using Elavon cece eee eee eee eee nett ees 91 Paymentech GSAR oireann ierni aa EENE ALEE EEND S AEE a TEENER EEA ERIRONA 93 B vtpepntechiNotegze sent tgate eric avandia ee ere d aan AEEA DART EET 93 Paymentech Contact Information 93 Paymentech Bat chil nquiny eier teenrina tense eai aa 93 Paymentech Extended Data Eelde cece eect eee teen inrter 94 RBS WorldPay ENKE ee eege ee ERENNERT
84. based e FDMS Nashville will provide you with a 7 11 digit Merchant Number and a 7 11 digit Terminal ID Combine these numbers to create a number that is between 14 and 22 digits long Example 12345678901 merchant number followed by 12345678901 terminal ID 1234567890112345678901 example Credit Card Company Number Use this method to construct your own Credit Card Company Number when setting up your account in PCCharge Consult the section Credit Card Company Setup in your PCCharge User s Manual for more information e PCCharge can connect to FDMS Nashville via a dial up modem connection or an Internet connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 e If your network is protected by a firewall you ll need to completely open port 443 for outgoing and incoming data This is the TCP IP port used by the FDMS Nashville gateway FDMS Nashville Contact Information e WWW http www fdms com D Customer Service 800 647 3722 FDMS Nashville Extended Data Fields Business Type Retail Default Selected Select this option if FDMS Nashville classifies your business as Retail most of your business is done face to face with the customer Mail Order Default Unselected Select this opt
85. cards when a consumer has more than one gift card and wishes to combine the funds into a single account Both destination and source accounts must be active The entire balance of the source account is moved to the destination account Note This transaction type is not accessible unless your account is set up as Restaurant in the VLNK Extended Data Fields e Balance Transfer This transaction type is used to move funds from one account to another This is similar to a Balance Merge transaction The Balance Transfer transaction can be used in situations where the magnetic strip has become 211 unreadable Basically the new card replaces the old card Note This transaction type is not accessible unless your account is set up as Restaurant in the VLNK Extended Data Fields Balance w Lock This transaction type looks up a gift card account and returns the balance When this transaction is completed the gift card s balance is locked similar to the way a credit card customer s balance is reduced by a Sale transaction This transaction type is conceptually similar to a credit card Pre Auth transaction the funds arent really transferred from the cardholder s account to the merchant s account they re set aside for a potential transfer through a Redemption Unlock Example The cardholder wishes to purchase a service for which the estimated value is 10 A Balance w Lock transaction is performed to reduce the card s account balance by 10 Th
86. ce provider or a Technical Support Representative This information is not accessible unless Terminal Capture is selected as a Terminal Type Terminal Type Host Capture Default Selected Select this option if Fifth Third Bank St Pete has set up your account to process transactions via host based capture Terminal Capture Default Unselected Select this option if Fifth Third Bank St Pete has set up your account to process transactions via terminal based capture 65 Restaurant Information This section is not accessible unless Restaurant is selected as a Business Type Require Server ID Default Unchecked 2 digits By checking this box your employee would have to enter an identification code when entering the tip for a transaction FSA HRA Information Enable FSA HRA Cards Default Unchecked When enabled PCCharge will prompt for further information when a card with an FSA HRA BIN range is processed If enabled an FSA checkbox will appear on the Credit Card Transaction Form so that the user can bypass BIN checking and force the transaction to be processed as an FSA HRA transaction Advanced Click this button to access the Fifth Third Bank St Pete Advanced Options window Fifth Third Bank St Pete BPS Advanced Options ia Fifth Third Bank St Pete Advanced Option r Communications c Ae C Use C Use TCP IP Lease Line M 1 CPAP System Information
87. cessible unless Truncate Checks is checked Host IP Address Default As Shown This is the CRCK gateway Do not alter this value unless directed by a Technical Support Representative Port Default As Shown Do not alter this value unless directed by a Technical Support Representative Truncate Checks Default Unchecked Allows you to turn on or off check truncation with CRCK Communication Connect via Dial Default Selected Select this option if your account is set up to connect to CRCK using your modem Connect via TCP IP Default Unselected Select this option if your account is set up to connect to the CRCK gateway to process transactions via TCP IP Truncate Checks Default Unchecked Allows you to turn on or off check truncation with CRCK Check Truncation Setup Note This information is not accessible unless Truncate Checks is checked Terminal ID Enter your Terminal ID for check processing Bounce Fee Default Empty Allows you to enter the bounce fee for check processing Sales Count Default Empty Shows the number of sales in a given period Sales Balance Default Empty Shows the total monetary value of sales Voids Count Default Empty Shows the number of voids in a given period Voids Balance Default Empty Shows the total monetary value of voids Image Upload FTP Setup PPP User Name Default Empty Enter your 16 dig
88. cessing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 e If your network is protected by a firewall you ll need to completely open port 443 for outgoing and incoming data This is the TCP IP port used by the Elavon gateway Elavon Check Contact Information e WWW hittp www elavon com e Customer Service 800 725 1243 Elavon Check Extended Data Fields No extended account information is required for accounts set up with this check services company 147 Paymentech Check Services GSAR Check Paymentech Check Services Notes PCCharge can connect to Paymentech Check Services via a dial up modem connection or a TCP IP Internet connection PCCharge will connect to Paymentech Check Services via the communications method you ve specified for Paymentech credit o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 If your network is protected by a firewall you ll need to completely open port 443 for outgoing and incoming data This is the TCP IP port used by the Paymentech Check Services gateway Paymentech Check Services Contact Information WWW http www chasepaymentech com Customer Service 800 254 9556
89. cessing company You can safely skip ahead to information specific to your payment processing company and refer back to this section as needed Dial up Modem Processing What is dial up modem processing Most processing companies offer the ability to process transactions through a dial up modem connection Using your modem PCCharge dials out to your payment processing company and transmits receives transaction information After the transaction information has been transferred PCCharge will usually hang up modem However some payment processing companies will allow connections to remain open for a certain amount of time before hanging up This speeds up transaction processing since PCCharge won t need to dial out to the payment processing company for every transaction Refer to the option Multi Trans Wait in the section Advanced Configuration Setup in your PCCharge User s Manual Is this safe Yes this method of processing transactions is safe PCCharge connects directly to your payment processing through a standard dial up connection 13 Internet Processing What is Internet processing Some payment processing companies offer the ability to process transactions through an Internet gateway PCCharge takes advantage of this feature The following requirements must be fulfilled before you can connect to a processing company via the Internet e You must be able to connect to the Internet D Fill out the fields in the processing
90. ckup Default Unchecked By checking this box PCCharge will attempt to connect to the processing company if unable to establish a TCP IP connection Internet Authorization Timeout Value Default 60 Set this value to the number of seconds you want PCCharge to wait for TCP IP authorization from the processing company before timing out The backup dial up modem you ve selected will then be used to connect SPS Gift Transaction Types Activate This transaction type activates a gift card with a balance of a specified amount If the Amount is specified that amount must match the value of the card as it was set up with SPS Add Value This transaction type is used to increase the cardholder s account balance by a specified amount This transaction type is conceptually similar to a credit card Credit transaction Balance This transaction type looks up a gift card account and returns the balance Balance Transfer This transaction type is used to move funds from one account to another The Balance Transfer transaction can be used in situations where the magnetic strip has become unreadable Basically the new card replaces the old card Batch Functions This tab allows you to access the Day Totals button Clicking the Day Totals button gives the number amount of Sales Activations and Add Values for the current day Refund This transaction type increases the cardholder s account balance by a specified amount This tra
91. company s Advanced Options window with any additional information required by the processing company e Contact your processing company and or merchant service provider to find out what else if anything is required to connect to them via the Internet Some processors require that you sign up for their Internet service or that your account be Internet activated Others may charge a premium Internet transactions are performed exactly like regular dial up transactions You enter the transaction information exactly as you would normally The only difference is how the information is sent to the processing company Is this safe Yes this method of processing transactions is very safe PCCharge uses encryption software to encrypt each transaction before it is sent to the processing company Once the processing company receives the transmission they decode the message and process the transaction Do need a modem No however it is recommended A modem can be used as a backup communications method should your Internet connection fail and if Dial Backup connections are supported by your payment processing company Lease Line Processing What is lease line processing Some payment processing companies offer the ability to process transactions via a lease line connection This service has to be specially arranged Contact your processing company to find out more about using this feature Lease line transactions are performed exactly like
92. ct this option if your account is set up to connect to AMEX using your modem Use TCP IP Default Unselected Select this option if your account is set up to connect to AMEX via TCP IP connection TCP IP System Information Note This information is not accessible unless Use TCP IP is enabled Authorization Address As Shown This is the AMEX gateway Do not alter this value unless directed by a Technical Support Representative System Port Default 443 This is the AMEX system port Do not alter this value unless directed by a Technical Support Representative Use Dial up Modem for Backup Default Unchecked By checking this box PCCharge will attempt to connect to the processing company if unable to establish a TCP IP connection Internet Authorization Timeout Value Default 0 Set this value to the number of seconds you want PCCharge to wait for TCP IP authorization from the processing company before timing out The backup dial up modem you ve selected will then be used to connect Account Information File Sequence Default 1 This value is automatically incremented by the software during normal batch operation Do not alter this value unless directed by a Technical Support Representative Enable Item Descriptions Default Unchecked Check this box if your company s account is set up to enable item descriptions Enable Commercial Card Fields Default Unchecked Check thi
93. ct to Global Payments East debit via the communications method you ve specified for Global Payments East credit o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 e If your network is protected by a firewall you ll need to completely open port 443 for outgoing and incoming data This is the TCP IP port used by the Global Payments East gateway Global Payments East Debit Contact Information e WWW http www globalpaymentsinc com e Customer Service 800 367 2638 Global Payments East Debit Extended Data Fields Gi Global Payments East Debit SEE Location C Flat Tip C Sim Location U S Default Unselected Select this option if Global Payments East has set up your account to process transactions from a location in the United States 125 Canada Default Selected Select this option if Global Payments East has set up your account to process transactions from a location in Canada Tip Type No Tip Default Selected Select this option if you do not want to allow the customer to enter a tip amount into the PIN pad at the time of the sale Flat Tip Default Unselected Select this option if you want to allow the customer to enter a tip amount into the PIN pad at the t
94. d Allows you to turn on or off check truncation with Check Services powered by RMRS Check Truncation Setup Note This information is not accessible unless Truncate Checks is checked Merchant ID Enter your Merchant ID for check processing Bounce Fee Default Empty Allows you to enter the bounce fee for check processing Sales Count Default Empty Shows the number of sales in a given period Sales Balance Default Empty Shows the total monetary value of sales Voids Count Default Empty Shows the number of voids in a given period Voids Balance Default Empty Shows the total monetary value of voids Image Upload FTP Setup Owner Code Default Empty Enter your 16 digit identifier into this field Check Services powered by RMRS or your merchant service provider will assign this code to you FTP User Default Empty Enter your FTP user name into this field This user name in combination with the password will allow PCCharge to transmit check images to Check Services powered by RMRS Check Services powered by RMRS or your merchant service provider will assign this number to you FTP Password Default Empty Enter your FTP password into this field This password in combination with the user name will allow PCCharge to transmit check images to Check Services powered by RMRS Check Services powered by RMRS or your merchant service provider will assign this number to y
95. d FDMS North will provide you with a 12 digit Merchant Number and a 6 character Terminal ID Combine these numbers to create a number that is 18 digits long Example 123456789012 merchant number followed by 123456 terminal ID 123456789012123456 example Credit Card Company Number Use this method to construct your own Credit Card Company Number when setting up your account in PCCharge Consult the section Credit Card Company Setup in your PCCharge User s Manual for more information PCCharge can connect to FDMS North via a dial up modem connection or an Internet connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 o Consult the section Lease Line Processing in About Communication Types for more information on lease line processing see page 14 If your network is protected by a firewall you ll need to completely open port 443 for outgoing and incoming data This is the TCP IP port used by the FDMS North gateway FDMS North Contact Information WWW http www fdms com Customer Service 800 346 3315 48 FDMS North Extended Data Fields E FDMS North Cardnet CES Extended Data Fields OK Mail Order Cancel Electronic Commerce Advanced C Restaurant Company Information C
96. d Data Fields 190 RBS WorldPay Gift Transaction Tvpes cece cece cette eee eee e eet erriren nre 192 Secure Payment Systems SPS GI 193 SPS GIE Notes ege NEE E A Ee EA 193 SPS Gift Contact Information 193 SPS Gift Extended Data Feld 193 SPS Gift Transaction LD eege ege 195 Smart Transaction Systems SMTS Gut 196 SM 2 GUTE NOtES icici eres ccscdh EEA A cen AE EE 196 SMITS Gift Contact Information ss Set EES EE 196 SMTS GIfE Extended Data Fields rrain oieri ge SEA ENAA TEIA 196 SMTS Gift Transaction Types i seein dines teenies eu S 199 Stored Value Systems Inc SVSI Gm 200 SVSIGiftiNOtGS gees dancin ease Eege SEA 200 SVSI Gift Contact Information ANEREN RER aeateadan anes eyed SNE EN 200 SVSI Gift Extended Data Fields i i es aoc lnots Ae ENEE an seda nae Ae 200 VSI Gift Timeout Oe LEE 202 SVSI Gift Transaction Twvpes rriari EE EEREEEN anini DN EnA EAR RREENEER ENN KREE 203 T MISE em E T EE Ee E EA 204 TESYS Gift Uu 204 TSYS Gift Contact Informations aeaii AER RE cd eryaeadhadaacuenuauaaioes 204 TSYS Gift Extended Data Field n ionn ia E iE AA E EO E SEEE 204 TSYS Gift Transaction Ty PeSivay nics ease KELE NEA EEEa SE ENEE 207 Valuebink VENK Dutt 2 t EE EE A ODE nE EERU 208 MENK Gift N te Sirer mees are E EAE E EAER EEN eet aA a REAREN 208 VENK Gift Contact Information a e naa e ties A O EEAO 208 VLNK Gift Extended Data Eielde rris rrrrrrrrrrrrrrrrrerrrerrenrrrrrsrrrnn 208 VENK Gift Tim
97. d Options window Fifth Third Bank St Pete BPS Advanced Options C Use TCP IP Use TCP IP Lease Line GIRA System Information Primary Authorization Address Pot 443 User Name Password Lease Line System Information Primary Authorization Address Port 204 90 9 227 Jong Dial Backup and Timeout Information FE Use DialUp Modem for Backup 0 Internet Authorization Timeout Value seconds t Settlement Timeout Yalue Batch ds oo Number of Retries 0 Inte sec 177 Communications Use Dial up Modem Default Unselected Select this option if your account is set up to connect to Fifth Third Bank St Pete using your modem Use TCP IP Default Selected Select this option if your account is set up to connect to the Fifth Third Bank St Pete gateway to process transactions via TCP IP Use TCP IP Lease Line Default Unselected Select this option if your account is set up to connect to the Fifth Third Bank St Pete gateway to process transactions via TCP IP lease line TCP IP System Information Note This information is not accessible unless Use TCP IP is enabled Primary Authorization Address Default As Shown This is the Fifth Third Bank St Pete gateway This information will be provided to you by Fifth Third Bank St Pete Do not alter this value unless directed by a Technical Support Representative System Port Default Empty
98. d Setup Retum 0 00 M Sc a FSA HRA Information IT Enable FSA HRA Cards Merchant Information Bank ID Default Empty 6 digits Allows you to enter your Global Payments East Bank ID Merchant Type Default Empty Not implemented Batch Information This section is not accessible if Restaurant is selected as the Company Type Note This information will not be used unless the Manual Open Close option is checked Do not alter these values unless directed by a Technical Support Representative 70 Batch Number Default Empty This field contains the current batch number It will be incremented if you are closing your batches manually Number of Items Default Empty This field contains the number of items in the current batch It will be incremented automatically as transactions are entered Batch Amount Default 0 00 This field contains the total value of the open batch Credit Card Information This section is not accessible if Restaurant is selected as the Company Type The Credit Card Information section displays the amounts of your credit card purchases and returns Do not alter these values unless directed by a Technical Support Representative Debit Card Information This section is not accessible unless Restaurant is selected as the Company Type in this Global Payments East Extended Data Fields window and U S is selected as the Location in the Global Payments East NDC D
99. d by RMRS EZCK Check 139 Check Services powered by RMRS Check Notes 139 Check Services powered by RMRS Check Contact Information 139 Check Services powered by RMRS Check Extended Data Fields aaccnccncnrc c 139 CrossCheck CREK Check geren od eet ge ee dd Ze RE ta ee 141 CREK Check Notes 7 aoina a A A tia ERR aAA A ERR 141 CREK Check Contact Information 141 ERCK Extended Data FieldSainiiror m es egene Egon be 141 FDMS North CardNet CES Check 144 FDMS North Check Note irni aereoa AE eege SE E EE Levinneddaten 144 FDMS North Check Contact Information 144 FDMS North Check Extended Data biede 144 National Check Network RMRS Check 145 National Check Network Check Notes 145 National Check Network Check Contact Information 145 National Check Network Check Extended Data Fields 145 Elavon Check Services NOVA Check 147 Elavoty Check Notes eu rte inaina a e R AE EAE EEE EL DA 147 Elavon Check Contact Information 9 eie cede Grin NEU AA cons 147 Elavon Check Extended Data Fields ccccecseeeeeceeeeeeeeeeeeeeeecatesatesaneeees 147 Paymentech Check Services GSAR Check 148 Paymentech Check Services Notes 148 Paymentech Check Services Contact Information 148 Paymentech Check Services Extended Datatelde eee eee ener eens 148 Secure Payment Systems SPS Check 149 SPS Check NOt Shirina a a EEEO a aala EEEE o a DEE 149 SPS Check Contact Informatii srar e nonent nan Deg een d 149 SPS Chec
100. d incoming data This is the TCP IP port used by the FDMS North gateway FDMS North Nash Debit Contact Information e WWW http www fdms com D Customer Service 800 346 3315 FDMS North Nash Debit Extended Data Fields No extended account information is required for accounts set up with this debit card processing company 118 FDMS North Cardnet CES Debit FDMS North Debit Notes e FDMS North debit accounts support DUKPT key management e PCCharge can connect to FDMS North debit via a dial up modem connection or an Internet connection PCCharge will connect to FDMS North debit via the communications method you ve specified for FDMS North credit o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 e If your network is protected by a firewall you ll need to completely open port 443 for outgoing and incoming data This is the TCP IP port used by the FDMS North gateway FDMS North Debit Contact Information e WWW http www firstdata com e Customer Service 800 346 3315 FDMS North Debit Extended Data Fields No extended account information is required for accounts set up with this debit card processing company 119 FDMS Omaha FDR FDC Debit FDMS Omaha Debit Notes FDMS Omaha d
101. dial up modem connection or an Internet connection PCCharge will connect to Fifth Third Bank St Pete EBT via the communications method you ve specified for Fifth Third Bank St Pete credit o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 D If your network is protected by a firewall you ll need to completely open port 443 for outgoing and incoming data This is the TCP IP port used by the Fifth Third Bank St Pete gateway e The Terminal IDs for your Fifth Third Bank St Pete debit EBT and gift accounts can all be the same number However the Terminal ID for your Fifth Third Bank St Pete credit account must be a different number if your Fifth Third Bank St Pete credit Terminal Type is set to Terminal Capture If your Fifth Third Bank St Pete credit Terminal Type is set to Host Capture you can use the same Terminal ID for all your Fifth Third Bank St Pete accounts Fifth Third Bank St Pete EBT Contact Information e WWW http www 53 com D Customer Service 877 744 5300 Fifth Third Bank St Pete EBT Extended Data Fields xi m Setup Information OK Terminal ID Cancel Cardholder Actyated Terminal Type GG Non lermina Automated Dispensing Setup Information Terminal ID
102. dit Terminal Type is set to Terminal Capture If your Fifth Third Bank St Pete credit Terminal Type is set to Host Capture you can use the same Terminal ID for all your Fifth Third Bank St Pete accounts Fifth Third Bank St Pete Gift Contact Information e WWW http www 53 com D Customer Service 877 744 5300 Fifth Third Bank St Pete Gift Extended Data Fields SS Fifth Third Bank St Pete Gift Information lOl x m Merchant Information Bank ID Terminal ID Cancel r Processing Information Advanced Retrieval Reference 00000001 r Pre Auth Information PreAuth Expiration fi 440 176 Merchant Information Bank ID Default Value Empty 4 digits Allows you to enter your Bank Identification Number Terminal ID Default Value Empty 3 digits Allows you to enter your Terminal Identification Number Processing Information Retrieval Reference Default Value Empty Do not alter the contents of this field unless directed by your merchant service provider or a Technical Support Representative Pre Auth Information PreAuth Expiration Default Value 1440 This is number of seconds that a Pre Auth transaction will remain active before it is automatically reversed by Fifth Third Bank St Pete Note This is currently not supported by Fifth Third Bank St Pete Advanced Click this button to access the Fifth Third Bank St Pete Advance
103. ds are similar to phone cards or gift cards customers load money onto them to be used at a later time The major difference is that prepaid cards can be used anywhere that accepts credit cards PCCharge includes Elavon s prepaid transaction types providing merchants with more tools to process prepaid cards Consult the section Processing Prepaid Cards Using Elavon found later in this Elavon section for more information on processing prepaid cards Elavon Contact Information e WWW http www elavon com e Customer Service 800 725 1243 87 Elavon Extended Data Fields a Elavon Extended Data Fields FSA HRA Information Merchant Information Enable FSA HRA Cards Bank H 1401205 Iw Manual Open and Close Batches Cancel Iw Enable Commercial Card Fields S Terminal Enable Partial Auth Advanced Batch Information Debit Batch Information Batch Number jor Debit Sale Count 0 Debit Sale Amount 0 00 Last Record 000 Debit Return Count 0 Record Count 0 0 00 Debit Return Amount 0 00 Balance Credit Batch Information Sale Count co KE Sa Sale Amount om 8t C Mail Order Return Count io C Electronic Commerce Return Amount um E EDC Type Default Host Allows you to select an Electronic Draft Capture mode The EDC Type refers to the certification type Host Select Host if you are set up on the Elavon system as Host Based Terminal Select Terminal if
104. e by a specified amount This transaction type is conceptually similar to a credit card Credit transaction e Deactivate This transaction is the opposite of the Activate transaction It invalidates an existing active card Enter the existing account balance into the Amount field to close the account e Pre Auth This transaction type places the amount you specify on hold for a potential transfer of funds The funds won t be transferred unless a Post Auth is performed using the Pre Auth s validation code Depending on your processing company there may be a time limit on a Pre Auth s usability Typically if a completion is not performed within that time limit the amount is taken off hold and is once again available to the cardholder The processor determines the time limit which is usually 7 10 days You should contact your merchant service provider credit card processing company for the exact time e Post Auth This transaction type completes an approved Pre Auth transaction and initiates the transfer of the specified amount from the customer s account to your account Your Post Auth may be for the exact Pre Auth amount or an amount less than the Pre Auth amount but may not be greater than the original Pre Auth amount e Purchase This transaction type reduces the cardholder s account balance by a specified amount This transaction type is conceptually similar to a credit card Sale transaction e Recharge This trans
105. e d ng worldgiftcard com cgiauth go asp https backup worldaiftcard com cgiauth go asp m Dial Backup TC Use Dial Up Modem for Backup ler Internet Authorization Timeout Value seconds IT Require Clerk ID 222 Communications Use Dial Up Modem Default Selected Select this option if your account is set up to connect to WRLD using your modem Use TCP IP Default Unselected Select this option if your account is set up to connect to WRLD via TCP IP Network System Information Note This information is not accessible unless Use TCP IP is enabled Primary Address As Shown This is the primary address of the WRLD gateway Do not alter this value unless directed by a Technical Support Representative Secondary Address As Shown This is the secondary address of the WRLD gateway Do not alter this value unless directed by a Technical Support Representative Dial Backup Note This information is not accessible unless Use TCP IP is enabled Use Dial Up Modem for Backup Default Unchecked By checking this box PCCharge will attempt to connect to the processing company if unable to establish a TCP IP connection Internet Authorization Timeout Value Default 60 Set this value to the number of seconds you want PCCharge to wait for a TCP IP authorization The backup dial up modem is then used Require Clerk ID Default Unselected By selecting this o
106. e merchant will accept partial authorizations If it isa pre paid card and the transaction amount is greater than the Open To Buy amount on the card Elavon will approve it and send back an Amount Due If the same transaction is processed but the Partial Authorizations option is not enabled Elavon will decline the transaction This checkbox must be enabled in conjunction with the Enable FSA HRA Cards option in order to allow for Partial Authorizations for FSA Note The Enable Partial Auth option must be checked in order to run Credit or Debit Balance Inquiries with Nova Elavon as this functionality is tied to the Partial Authorization functionality Batch Information PCCharge automatically updates these fields as transactions are being processed and closed Do not alter these values unless directed by a Technical Support Representative FSA HRA Information Enable FSA HRA Cards Default Unchecked When enabled PCCharge will prompt for further information when a card with an FSA HRA BIN range is processed If enabled an FSA checkbox will appear on the Credit Card Transaction Form so that the user can bypass BIN checking and force the transaction to be processed as an FSA HRA transaction Advanced Click this button to access the Elavon Advanced Options window 89 Elavon Advanced Options Setup Wa Elavon Advanced Options Communications C Use Dial up Modem OK g Cancel Test System Information Iw Send to Elavon s
107. e transaction is completed and funds are actually moved from the cardholder s account to the merchant s account when a Redemption Unlock transaction is performed Note This transaction type is not accessible unless Simulate PreAuth Process is checked in the VLNK Extended Data Fields Cash Out This transaction type is used to provide the cardholder with his balance in cash Redemption This transaction type reduces the gift cardholder s account balance by a specified amount This transaction type is conceptually similar to a credit card Sale transaction Note If the VLNK Extended Data Fields option Allow Split Tender for Redemptions is unchecked and a card s account contains insufficient funds during a Redemption transaction VLNK will decline the transaction Redemption Unlock This transaction type allows you to enter the authorization code for a Redemption transaction after you ve received a voice authorization for that transaction This transaction type is conceptually similar to a credit card Post Auth transaction Consult Balance w Lock for more information Note This transaction type is not accessible unless Simulate PreAuth Process is checked in the VLNK Extended Data Fields Reload This transaction type increases the cardholder s account balance by the specified amount This transaction type is conceptually similar to a credit card Credit transaction Report Lost Stolen This transaction type is used to replace a lost or stole
108. ebit Setup window see page 125 The Debit Card Information section displays the amounts of your debit card purchases and returns Do not alter these values unless directed by a Technical Support Representative FSA HRA Information Enable FSA HRA Cards Default Unchecked When enabled PCCharge will prompt for further information when a card with an FSA HRA BIN range is processed If enabled an FSA checkbox will appear on the Credit Card Transaction Form so that the user can bypass BIN checking and force the transaction to be processed as an FSA HRA transaction Dialup Options This section is not accessible unless Use IPN TCP IP is selected as the Communications Type in the Global Payments East NDC Advanced Options window If you are connecting to Global Payments East through SprintNet or DataPack check the appropriate box If you are not sure if you set up to use either of these options check with Global Payments East or whoever set up your account Company Information Manual Open Close Default Unchecked PCCharge defaults to closing your batch automatically If you would like to change from automatic to manual or manual to automatic you must notify your merchant service provider and or Global Payments East Once Global Payments East has configured your company s account to automatic or manual you should uncheck or check this box respectively This option is not accessible if Restaurant is selected as the Compa
109. ebit accounts support DUKPT key management Merchants using FDMS Omaha Debit must be set up by their bank as ETC Type B only PCCharge can connect to FDMS Omaha debit via a dial up modem connection or a TCP IP via Datawire connection PCCharge will connect to FDMS Omaha debit via the communications method you ve specified for FDMS Omaha credit o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 If your network is protected by a firewall you ll need to completely open port 443 for outgoing and incoming data This is the TCP IP port used by the FDMS Omaha gateway FDMS Omaha Debit Contact Information WWW http www firstdata com Customer Service 800 876 0026 FDMS Omaha Debit Extended Data Fields Ex FDC Debit Extended Data Fields lol x m Debit Batch Information OK Current Debit Number 399 Cancel Debit Batch Information Last Transaction This is the item number of the next debit transaction in the open batch The debit number starts at 999 and decrements with each transaction The number that you see in the box represents what the NEXT transaction number will be when you run that debit transaction If the transaction completes the number will automatically be decremented by
110. ech will simply return the authorization information from the first approval Advanced Click this button to access the Paymentech Advanced Options window Paymentech Advanced Options si Paymentech Gift Advanced Options Communications C Use Dial up Modem Use TCP IP Lease Line Cancel Use TCP IP TCP IP System Information Primary Authorization Address https netconnectvar paymentech net Net 443 User Name pecharse Password reas Dial Backup and Timeout Information feo Internet Authorization Timeout Value seconds 186 Communications Use Dial up Modem Default Selected Select this option if your account is set up to connect to Paymentech using your modem Use TCP IP Lease Line Default Unselected Select this option if your account is set up to connect to Paymentech via a TCP IP Lease line connection Use TCP IP Default Unselected Select this option if your account is set up to connect to the Paymentech gateway to process transactions via TCP IP Use TCP IP Pass Through Default Unselected Not implemented TCP IP System Information Note This information is not accessible unless Use TCP IP is enabled Primary Authorization Address As Shown This is the primary address of the Paymentech gateway Do not alter this value unless directed by a Technical Support Representative Port Default Empty This is the port through which Paymentech transactions are
111. eck Contact Information e WWW http www certegy com e Customer Service 800 633 9454 Certegy Check Extended Data Fields No extended account information is required for accounts set up with this check services company 138 Check Services powered by RMRS EZCK Check Check Services powered by RMRS Check Notes PCCharge can connect to Check Services powered by RMRS via a dial up modem connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 This processor allows you to upload scanned check images captured using either the RDM EC5002i or eN Check 2600 check reader After you ve set up the extended data fields shown below you can transmit check images using PCCharge Consult the section Upload Scanned Images in your PCCharge User s Manual for instructions Check Services powered by RMRS Check Contact Information WWW http www ezchk com Customer Service 800 797 5302 Check Services powered by RMRS Check Extended Data Fields BE check Extended Data Fields iol xj m Check Truncation Setup Merchantid f e Bounce Fee 25 D Cancel Sales Balance ko 00 Voids Count ji Voids Balance foo r Image Upload FTP Setup Owner Code User Name Password FTP Address 204 1 34 12 112 C Connect via Dial Ge Connect via TCP IP 139 Truncate Checks Default Unchecke
112. ed to you by Paymentech User Name Default Empty This user name is needed in order to communicate with Paymentech via TCP IP This information will be supplied to you by Paymentech Password Default Empty This password is needed in order to communicate with Paymentech via TCP IP Do not alter this information unless directed by a Technical Support Representative 97 Dial Backup Note This information is not accessible unless Use TCP IP Lease Line or Use TCP IP is enabled Use Dial up Modem for Backup Default Unchecked By checking this box PCCharge will attempt to connect to the processing company if unable to establish a TCP IP connection Internet Authorization Timeout Value Default 60 Set this value to the number of seconds you want PCCharge to wait for TCP IP authorization from the processing company before timing out The backup dial up modem you ve selected will then be used to connect Internet Settlement Timeout Value Batch Default 240 Set this value to the number of seconds you want PCCharge to wait for TCP IP settlement from the processing company before timing out The backup dial up modem you ve selected will then be used to connect 98 RBS WorldPay LYNK RBS WorldPay Notes e RBS WorldPay accounts are terminal based e RBS WorldPay will provide you with a 12 digit Merchant Number Use this as your Credit Card Company Number when setting up your account in PCChar
113. efault Value Empty 4 digits Allows you to enter your DMRK account s client number Sequence Number Default Value Empty 3 digits Allows you to enter your DMRK account s sequence number Batch Number Not implemented 172 Require Clerk ID Default Unchecked If you check this box your employee must enter an identification code in order to process a transaction using this account Advanced Click this button to access the Datamark Advanced Options window Datamark DMRK Advanced Options e Datamark Advanced options ed Communications en Pee ueielesciine SSC C Use TCPAP Cancel Use TCP IP Pass Through TCP IP System Information Primary Authorization Address Port https cpn one datamarktech com eat H User Name Password Dial Backup F Use DialUp Modem for Backup Internet Authorization Timeout Value seconds 60 Communication Use Dial up Modem Default Unselected Select this option if your account is set up to connect to DMRK using your modem 173 Use TCP IP Lease Line Default Unselected Not implemented Use TCP IP Default Selected Select this option if your account is set up to connect to the DMRK gateway to process transactions via TCP IP Use TCP IP Pass Through Default Unselected Not implemented TCP IP System Information Note This information is not accessible unless Use TCP IP is enabled
114. eld to close the account 189 RBS WorldPay LYNK Gift RBS WorldPay Gift Notes e PCCharge can connect to RBS WorldPay via a dial up modem connection an ISDN connection or an Internet connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 o Consult the section ISDN Processing in About Communication Types for more information on TCP IP processing see page 15 e RBS WorldPay gift card accounts must be settled like credit card accounts Consult the section Settle in your PCCharge User s Manual for more information RBS WorldPay Gift Contact Information e WWW http www rbsworldpay com e Customer Service 800 859 5965 RBS WorldPay Gift Extended Data Fields e RBS WorldPay Giftcard Extended Setup Merchant Information Batch Information Bin 542929 Store 0017 Terminal 2015 Batch om 8F t ts S SN Chain 000001 Bank tt o00001 Max Batch Size 999 Currency Code 1840 ee Retail gt fS de Country Code Ion City Code um 0 C C lt Ci i i Language Code Im oo Category Code 539 i S Time Zone Fs Company Information a Company Cust Service City State 190 Merchant Information You must complete all of the
115. em Port As Shown This information will be provided to you by TSYS Do not alter this value unless directed by a Technical Support Representative Dial Backup Note This information is not accessible unless Use TCP IP is enabled Use Dial Up Modem for Backup Default Unchecked By checking this box PCCharge will attempt to connect to the processing company if unable to establish a TCP IP connection Internet Authorization Timeout Value Default 60 Set this value to the number of seconds you want PCCharge to wait for a TCP IP authorization The backup dial up modem is then used Internet Settlement Timeout Value Batch Default 240 Set this value to the number of seconds you want PCCharge to wait for a TCP IP settlement The backup dial up modem is then used 112 Appendix B Debit Card Processing Companies Your processing company vendor merchant service provider should have provided to you most of the information on each company s Extended Data Fields window Check the documentation you received upon setting up your debit card processing company merchant account 113 Alliance Data Systems Inc ADSI Debit ADSI Debit Notes e ADSI debit accounts support DUKPT key management e PCCharge can connect to ADSI debit via a dial up modem connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 ADS
116. em memory e to settle a batch of 1000 or more transactions 256 megabytes system memory 62 Fifth Third Bank St Pete BPS Fifth Third Bank St Pete Notes Fifth Third Bank St Pete accounts are host based except for Restaurant accounts terminal based Fifth Third Bank St Pete will provide you with a 12 digit Merchant Number Use this as your Credit Card Company Number when setting up your account in PCCharge Consult the section Credit Card Company Setup in your PCCharge User s Manual for more information PCCharge can connect to Fifth Third Bank St Pete via a dial up modem connection an Internet connection or a lease line connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 o Consult the section Lease Line Processing in About Communication Types for more information on lease line processing see page 14 If your network is protected by a firewall you ll need to completely open port 443 for outgoing and incoming data This is the TCP IP port used by the Fifth Third Bank St Pete gateway The Terminal IDs for your Fifth Third Bank St Pete debit EBT and gift accounts can all be the same number However the Terminal ID for your Fifth Third Bank St Pete credit account must be a different number
117. ems Inc ADSI EBT ADSI EBT Notes e PCCharge can connect to ADSI via a dial up modem connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 ADSI EBT Contact Information e WWW http www alliancedatasystems com e Customer Service 972 348 5100 ADSI EBT Extended Data Fields No extended account information is required for accounts set up with this EBT card processing company 157 BAMS FACTS NPC EBT BAMS FACTS EBT Notes e PCCharge can connect to BAMS FACTS EBT via a dial up modem connection or an Internet connection PCCharge will connect to BAMS FACTS EBT via the communications method you ve specified for BAMS FACTS credit o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 e If your network is protected by a firewall you ll need to completely open port 29506 for authorization and port 29516 for settlement These are the TCP IP ports used by the BAMS FACTS gateway BAMS FACTS EBT Contact Information e Customer Service 800 928 2583 BAMS FACTS EBT Extended Data Fields 2 BAMS FACTS NPC o Merchant Information BIN ABA H eg Cancel Settlement Agent Sharing Grou
118. eout Reversals viet ocr ve nore ceed E a ANE EEA EN 211 VENK Gift Transaction Tvpes 1 0 0 0 ccc cect eter y A ee iiaa n A nan 211 TAA HE ccc oe EE A EE EE 213 VTEC EI Gil 213 VTEC Gift Contact Information seeren ia e E Meu ats ase E Se 213 VTEC Gift Extended Data Fields 213 VTEC Gift Transaction Types aii orale ade HEEN Givin deine 215 VeriFone Stored Value API GAP 217 VeriFone Stored Value API Notes 217 VeriFone Stored Value API Contact Information 217 VeriFone Stored Value API Extended Optonz cece ee eee eee eee eee eae eae 217 GAPI Gift Transaction Types Non Loyalty Card cceecece eee eee eee eee 220 GAPI Gift Transaction Types Loyalty Card 221 World WRED DIE test dee athe ee dE AE tee 222 WRED Gift NOteSs2s2c Aieunauvavunor ee Mien A See Ae gg 222 WRLD Gift Contact Information 23748 dan nee Een EE deen EE Ai 222 WRLD Gift Extended Data Fields cccceccceecceecee eset eeeeeeeeeeeesenteentenenes 222 WRLD Gift Transaction Tvpes ccc cee etter neers 223 Appendix F Private Label Processing Companies 224 CitiCorp CITI Private Label arire oeae emer A AE TN EER 225 CITI Private Label Notes au et ege e hee A ghd wanes E e 225 CITI Private Label Contact Information 225 CITI Private Label Extended Data tielde 225 CITI Private Label Transaction Tvpes cece 228 Software License IMPORTANT PCCHARGE AND PAYWARE PC END USER LICENSE AGREEMENT CAREFULLY REVIEW THIS AGREEMENT
119. er you ve set up the extended data fields shown below you can transmit check images using PCCharge Consult the section Upload Scanned Images in your PCCharge User s Manual for instructions National Check Network Check Contact Information e WWW http www nationalchecknetwork net e Customer Service 800 280 7677 National Check Network Check Extended Data Fields GER m m Check Truncation Setup DK Merchant Id Bounce Fee 25 00 Beet Sales Count fC Sales Balance um Voids Count fo Voids Balance bom 0 Image Upload FTP Setup Owner Code Ir User Name Ir Password FTP Address 204 134 12 112 C Connect via Dial Connect via TCP IP 145 Truncate Checks Default Unchecked Allows you to turn on or off check truncation with National Check Network Check Truncation Setup Merchant ID Enter your Merchant ID for check processing Bounce Fee Default 25 00 Allows you to enter the bounce fee for check processing Sales Count Default 0 Shows the number of sales in a given period Sales Balance Default 0 00 Shows the total monetary value of sales Voids Count Default 0 Shows the number of voids in a given period Voids Balance Default 0 00 Shows the total monetary value of voids in a given period Image Upload FTP Setup Owner Code Default Empty Enter your 16 digit identifier into this field Na
120. ervices Setup window fa Telecheck Extended Data Fields loj x Dual ID Limit 0 00 Telephone Limit 0 00 Cancel r Change Amount Limit Absolute 0 00 Advanced C Percentage oz Merchant Phone Num Terminal ID Dual ID Limit Default 0 00 This is an amount agreed upon by you and TECK If a dollar amount for a TECK transaction is less than this amount PCCharge will not require the customer s driver s license number or the MICR information from the bottom of the check If the dollar amount is greater that verification information must be specified Telephone Limit Default 0 00 This is an amount agreed upon by you and TECK If a dollar amount for a TECK transaction is less than this amount PCCharge will not require the customer s telephone number If the dollar amount is greater that verification information must be specified 153 Advanced Click this button to access the TeleCheck ECA Advanced Options window TeleCheck ECA Advanced Options xi m Communications OK Dee e SS Cancel m TCP IP System Information Primary Authorization Address Port 192 168 2 1 443 r Dial Backup IT Use Dial Up Modem for Backup Jeo Internet Authorization Timeout Value seconds Communication Use Dial up Modem Default Unselected Select this option if your account is set up to connect to TECK using your modem Use TCP IP Default Selected
121. es are obtained by clicking the Get Results button in the AMEX Batch Archive window details provided in the PCCharge User s Manual Please note that AMEX estimates that the acknowledgement file could take up to 30 minutes to be generated after settlement and the confirmation file could take up to 4 hours to be generated after settlement e PCCharge can connect to AMEX via a dial up modem connection or Internet connection for authorization and an Internet connection for settlement o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 AMEX Contact Information e WWW http www americanexpress com e Customer Service 888 829 7302 800 222 3781 AMEX Extended Data Fields American Express Authorize American Express Direct Default Unchecked This option is enabled by default and cannot be altered since American Express will be authorizing your American Express transactions Financial Settlement Service Default Unchecked This option is enabled by default and cannot be altered since American Express will be settling your American Express transactions Consult the section AMEX Settle Setup in your PCCharge User s Manual for more information on this subject Business Type Retail Mail Order
122. ess directed by a Technical Support Representative System Port Do not alter this value unless directed by a Technical Support Representative Dial Backup Use Dial Up Modem for Backup Default Unchecked By checking this box PCCharge will attempt to connect to the processing company if unable to establish a TCP IP connection 181 Internet Authorization Timeout Value Default 60 Set this value to the number of seconds you want PCCharge to wait for a TCP IP authorization The backup dial up modem is then used GVEX Gift Transaction Types Activate This transaction type activates an inactive card Gift card accounts sold to your customer with an existing value need have to have their accounts activated at the time of purchase Gift cards certificates created using the Register transaction do not need to be activated Adjustment This transaction type is used to adjust the balance of a cardholder s account The transaction amount must be signed either negative to indicate that the consumer s account should be decremented or positive to indicate that the consumer s account should be incremented Balance This transaction type looks up a gift card account and returns the balance Cancel This transaction type cancels the last transaction made by a gift card This transaction must take place within 24 hours of that transaction This transaction type is conceptually similar to a credit card Void transac
123. et connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 If your network is protected by a firewall you ll need to completely open port 5003 for outgoing and incoming data This is the TCP IP port used by the TSYS Acquiring Solutions gateway CITI Private Label Contact Information WWW http www tsysacquiring com Customer Service 800 847 2772 CITI Private Label Extended Data Fields PS CITI Extended Data Fields fo Je Merchant Information Batch Information Sr Pian 1 877 488 0467 OK Store tt Secondary 1 877 498 0757 Cancel Terminal Batch 000 Advanced Chain Location 00001 ES Max Batch Size 0 Currency Code 840 Kn Account Information Country Code 840 Client ID rsd City Code APP Source IT Language Code 00 Opt In Unit 8 mmm Category Code Opt Gut Unit Time Zone Look Up Type Ee pevai ALT Source Code Ir CCS Org ID r CCS Store Code Offer New Accounts C ON Ze OFF Client Name r r Offer Account Look up C ON Ze OFF Display OTB CH Cc 225 Merchant Information You must complete all of the merchant information fields before you can process transactions Your processing company or merchant service provider will provide you with mos
124. ete EBT Contact Information 163 Fifth Third Bank St Pete EBT Extended Data Fields 163 Paymentech GSAR EBE gege dere oe Eed d deeg EEANN tate dive windy ube E 164 Paymentech EBT Notes Attitude Eeer A TE E reet 164 Paymentech EBT Contact Information 164 Paymentech EBT Extended Data Fields 164 RBS WorldPay LYNK ERT 28083 oes EES EAR NEEER ENNER ENER SR ENEE cass gene 165 RBS WorldPay EBT Notes 40 ve tors matetnomnionnta uate mioneataniadienonccatne 165 RBS WorldPay Contact Information 165 RBS WorldPay EBT Extended Data Field 165 TSYS Acquiring Solutions VISA EBT 2 25 escitans aea E cided erence kewmnedhey s 166 TSYS Acquiring Solutions EBT Notes 166 TSYS Acquiring Solutions EBT Contact Information 166 TSYS Acquiring Solutions EBT Extended Data Fields 166 Appendix E Gift Card Processing Companies 168 FDMS Atlanta Ine BRAS DE ugeet pastes eens bingy soins Mane e EA SEN 169 FDMS Atlanta Gift Notes iiss cic otini EEN EEN BERMES oe ee EEN 169 FDMS Atlanta Gift Contact Information 169 FDMS Atlanta Gift Extended Data Fields c ccc cece eee eee eee rreren 169 FDMS Atlanta Gift Transaction Tvpes 0 ceccece cee e eect eee eee ee irer err neat eae 171 Datamark DMRK Gifts tre aiid een Ehe ue Adler 172 DMRK GiTE NOS Seed lags CEA AE twin vidi SE BE EEN 172 DMRK Gift Contact Information 172 DMRK Gift Extended Data Fields cc cce cece cee cette tenet rner errr ren
125. etwork is protected by a firewall you ll need to completely open port 443 for outgoing and incoming data This is the TCP IP port used by the Paymentech gateway Paymentech Gift Contact Information e WWW http www chasepaymentech com e Customer Service 800 254 9556 Paymentech Gift Extended Data Fields xi Account Information Client Number bom Batch Number Cancel Sequence Number fooooo OK ikk Advanced Server ID Duplicate Checking A Enable Duplicate Require Clerk ID E Checking Account Information Client Number 4 digits Enter your Client Number in this field Batch Number Not implemented Sequence Number 6 digits This field displays your open batch information This value is automatically incremented by PCCharge during normal batch operation Do not alter this value unless directed by a Technical Support Representative 185 Require Clerk ID Default Unchecked If you check this box your employee must enter an identification code in order to process a transaction using this account Enable Duplicate Checking Default Unchecked Enabling this will activate duplicate checking on Paymentech s end If Paymentech approves a transaction and PCCharge does not receive that approval PCCharge will reattempt the transaction If Enable Duplicate Checking has been activated Paymentech will not approve the second transaction Instead Payment
126. f the United States and other countries relating to the export import and use of the VeriFone Software Export or re export to certain countries may be prohibited Licensee will defend indemnify and hold harmless VeriFone and its affiliates from and against any and all claims proceedings losses damages liabilities fines penalties costs and fees including reasonable attorneys fees arising in connection with any violation of any regulation of any United States or other governmental authority relating to the export import or use of the VeriFone Software by Licensee GENERAL Except as set forth above with regard to a signed license agreement this Agreement constitutes the entire agreement between VeriFone and Licensee and supersedes all prior or contemporaneous communications and proposals whether electronic oral or written relating to the subject matter hereof This Agreement will be governed by the laws of the State of California without regard to its conflict of law provisions Licensee hereby acknowledges and agrees that the U N Convention on Contracts for the International Sale of Goods shall not apply to this Agreement The parties also agree that the Uniform Computer Information Transactions Act or any version thereof adopted by any state in any form UCITA shall not apply to this Agreement To the extent that UCITA is applicable the parties agree to opt out of the applicability of UCITA pursuant to the opt out provision s
127. g and incoming data This is the TCP IP port used by the FDMS North Nash gateway FDMS North Nash EBT Contact Information e WWW http www fdms com D Customer Service 800 346 3315 FDMS North Nash EBT Extended Data Fields No extended account information is required for accounts set up with this EBT card processing company 161 FDMS North CES EBT FDMS North EBT Notes e PCCharge can connect to FDMS North Nash via a dial up modem connection or an Internet connection PCCharge will connect to FDMS North Nash EBT via the communications method you ve specified for FDMS North Nash credit o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 If your network is protected by a firewall you ll need to completely open port 443 for outgoing and incoming data This is the TCP IP port used by the FDMS North Nash gateway FDMS North EBT Contact Information e WWW http www fdms com D Customer Service 800 346 3315 FDMS North EBT Extended Data Fields No extended account information is required for accounts set up with this EBT card processing company 162 Fifth Third Bank St Pete BPS EBT Fifth Third Bank St Pete EBT Notes e PCCharge can connect to Fifth Third Bank St Pete via a
128. ge Consult the section Credit Card Company Setup in your PCCharge User s Manual for more information e PCCharge can connect to RBS WorldPay via a dial up modem connection an ISDN connection or an Internet connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 o Consult the section ISDN Processing in About Communication Types for more information on TCP IP processing see page 15 e If your network is protected by a firewall you ll need to completely open port 443 for outgoing and incoming data This is the TCP IP port used by the RBS WorldPay gateway RBS WorldPay Contact Information e WWW http www rbsworldpay com e Customer Service 800 859 5965 99 RBS WorldPay Extended Data Fields E RBS WorldPay Extended Data Fields Business Type Company Information Retail C Restaurant Enable Commercial M Card Fields C Mail Order Cancel r 2 Advanced Merchant Information Bin Express Pay Store Enable Express Pay m Agent H Batch Information Currency Code Primary 1 800 486 5965 Terminal Chain Country Code Secondary 1 800 827 5965 GE Batch mm Language Code EE Location 00001 Category Code Max Batch Size 0 Time Zone Cust Service
129. gift card transaction This transaction type is conceptually similar to a credit card Void transaction Refund This transaction type increases a card s stored value Use for merchandise returns to a pre existing stored value card Balance This transaction type looks up a gift card account and returns the balance Add Value This transaction type increases a card s stored dollar value by the transaction amount provided in the request Balance Transfer This transaction type is used to move funds from one account to another The Balance Transfer transaction can be used in situations where the magnetic strip has become unreadable Basically the new card replaces the old card Balance Merge This transaction type is used to move funds from one account to another already activated card Batch Functions This tab allows you to access the Day Totals or Previous Day Totals button Clicking the Day Totals button gives the number amount of Sales Activations and Add Values for the current day and clicking he Previous Day Totals button gives the number amount of Sales Activations and Add Values for the previous day Pre Auth This transaction type authorizes an amount on the customer s card but does not decrease the card s value Post Auth This transaction type decreases a card s stored dollar value by completing a previous pre authorization transaction Issuance This transaction type is used to request a new Gift Card number fro
130. git J CB Service Establishment number J AL SE Number Default Empty 10 digit J AL Service Establishment number Diners Club SE Number Default Empty 10 digit Diners Club Service Establishment number Carte Blanche SE Number Default Empty 10 digit Carte Blanche Service Establishment number Batch Information Serial Number Default 99 2 digits Provided by FDMS South Represents the batch serial number Do not alter the default value unless directed by a Technical Support Representative Should match the Serial Number value in Communication Information Qual Code Default Empty Enter your Qual Code This number identifies your account s plan number and the credit cards accepted State Code Default Empty 2 characters Enter the State Code that identifies your state Country Code Default 840 3 digits Enter your Country Code The Country Code 840 represents the United States Zip Code Default Empty Enter your Zip Code Category Code Default Empty 4 digits Enter the 4 digit SIC code category code provided by your processor First Data IPN Information Note These settings are not accessible unless Connect is set to TCP IP 60 Primary URL Default Empty Set this to the URL of this processor s gateway supplied by FDMS South e Port Default Empty Set this to the port on which gateway service listens for connections sup
131. gory Code Max Batch Size 999 Terminal Chain Time Zone Cust Service FSA HRA Information Restaurant Information Enable FSA HRA Cards r Cardholder Activated Terminal Type Credit et e Non Terminal E Self Serve Limited Amount C C Self Serve Terminal Business Type Retail Default Selected Select this option if TSYS Acquiring Solutions classifies your business as Retail most of your business is done face to face with the customer Mail Order Default Unselected Select this option if TSYS Acquiring Solutions classifies your business as MOTO Mail Order Telephone Order Electronic Commerce Default Unselected Select this option if TSYS Acquiring Solutions classifies your business as e Commerce Restaurant Default Unselected Select this option if TSYS Acquiring Solutions classifies your business as a restaurant 107 Merchant Information You must complete all of the merchant information fields before you can process transactions Your processing company or merchant service provider will provide you with most of this information Bin Default Empty 6 digits Enter the 6 digit non zero acquiring bank s identification number Store Default Empty 4 digits Enter the 4 digit Store Number that identifies your merchant account Terminal Default Empty 4 digits Enter your account s Terminal Number Chain Default
132. han the Pre Auth amount but may not be greater than the original Pre Auth amount Tip This action allows you to process a gratuity transaction for a previously existing Redemption transaction This transaction type is only available if Allow Tips is checked in the SVSI Extended Data Fields window Cash Out This transaction type is used to provide the cardholder with his balance in cash 203 TSYS VISA Gift TSYS Gift Notes PCCharge can connect to TSYS via a dial up modem connection or an Internet connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 If your network is protected by a firewall you ll need to completely open port 5003 for outgoing and incoming data This is the TCP IP port used by the TSYS Acquriing Solutions gateway TSYS Gift card setup is independent of TSYS Credit card setup You do not have to be set up to run credit cards to TSYS in order to run gift cards to TSYS All transactions are online and considered host based There is no settlement of TSYS gift transactions TSYS Gift Contact Information WWW http www tsysacquiring com Customer Service 800 847 2772 TSYS Gift Extended Data Fields ij TSYS Acquiring Solutions Extended Options E 5 ol x Mercha
133. he processing company before timing out The backup dial up modem you ve selected will then be used to connect Internet Settlement Timeout Value Batch Default 240 Set this value to the number of seconds you want PCCharge to wait for acknowledgement of TCP IP settlement from the processing company before timing out The backup dial up modem you ve selected will then be used to connect Processing Prepaid Cards Using Elavon Prepaid cards are similar to phone cards or gift cards customers load money onto them to be used at a later time The major difference is that prepaid cards can be used anywhere that accepts credit cards For the most part merchants can process prepaid card transactions just like standard credit card transactions There are some exceptions as described below Partial Authorization A partial authorization isn t a transaction type but it is a feature of prepaid card processing using Elavon If a customer makes a purchase for an amount greater than the available balance on a prepaid card PCCharge will first authorize the card s total remaining balance zeroing out the card Next PCCharge will indicate the Amount Due in the Results window which appears after a prepaid card has been successfully processed The customer can then pay the difference using some other tender type All major credit card processing companies can handle prepaid cards but Elavon includes two additional transaction types Balance Inqui
134. he section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 If your network is protected by a firewall you ll need to completely open port 443 for outgoing and incoming data This is the TCP IP port used by the Paymentech gateway Paymentech Debit Contact Information WWW http www chasepaymentech com Customer Service 800 254 9556 Paymentech Debit Extended Data Fields OK United States C Canada _ Lance Cancel Help Duplicate Checking Enable Duplicate Checking m Partial Auth J Enable Debit Partial Auth Canadian Settings Surcharge Amount 0 00 TC Accept Cash Bach Accept Tips 130 Location United States Default Selected Select this option if Paymentech has set up your account to process transactions from a location in the United States Canada Default Unselected Select this option if Paymentech has set up your account to process transactions from a location in Canada Duplicate Checking This section is not accessible unless United States is selected as Location Enable Duplicate Checking Default Unchecked Enabling this will activate duplicate checking on Paymentech s end If Paymentech approves a transaction and PCCh
135. heck Service C None C ETC I Enable Commercial Card Fields r r I Enable Partial Auth C Equifax NPC e TeleCheck Batch Agent Identification Service Max Batch Size iso Visa ID Visa Bid Visa AUAR TPP ID fyyF004 FSA HRA Information Enable FSA HRA Cards Business Type Retail Default Selected Select this option if FDMS North classifies your business as Retail most of your business is done face to face with the customer Mail Order Default Unselected Select this option if FDMS North classifies your business as MOTO Mail Order Telephone Order Electronic Commerce Default Unselected Select this option if FDMS North classifies your business as e Commerce Restaurant Default Unselected Select this option if FDMS North classifies your business as Restaurant Check Service Select the check services company you re using in conjunction with your FDMS North account If you won t be using a check services company in conjunction with your FDMS North account select None ETC Select this option if you are using ETC as your check services company Equifax Select this option if you are using Equifax as your check services company NPC Select this option if you are using NPC as your check services company 49 Telecheck Select this option if you are using Telecheck as your check services company Company Information Enable Commercial Card Field
136. his field ABA Enter your ABA in this field Settlement Agent Enter your Settlement Agent in this field Sharing Group Enter your Sharing Group in this field 115 Reimbursement Attr Enter your Reimbursement Attr in this field Enable Discretionary Data Default Unchecked If you check this box a form will load that allows you to enter additional descriptive data to be stored and sent at settlement When the Enable Discretionary Data checkbox is checked the following form will load when processing a transaction This form will allow the merchant to include any sort of data that they wish along with the transaction The information entered into these fields is automatically displayed in all caps e Item Descriptions xj Item Descriptions l Description 1 Description 2 Description 3 116 FDMS Atlanta Inc BPAS Debit FDMS Atlanta Debit Notes e FDMS Atlanta debit accounts support DUKPT key management e PCCharge can connect to FDMS Atlanta debit via a dial up modem connection or an Internet connection PCCharge will connect to FDMS Atlanta debit via the communications method you ve specified for FDMS Atlanta credit o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see
137. his transaction type increases the cardholder s points balance by a specified amount This transaction type is conceptually similar to a credit card Credit transaction except that it is points based not funds based This transaction type is not available unless you click Yes when PCCharge asks you if the card is a loyalty card in the Gift Card Transaction window Add Value This transaction type is used to increase the cardholder s account balance by a specified amount This transaction type is conceptually similar to a credit card Credit transaction Balance This transaction type looks up a gift card account and returns the balance Balance Transfer This transaction type is used to move funds from one account to another The Balance Transfer transaction can be used in situations where the magnetic strip has become unreadable Basically the new card replaces the old card Batch Functions This tab allows you to access the Day Totals button Clicking the Day Totals button gives the number amount of Sales Activations and Add Values for the current day Redeem Points This transaction type reduces the cardholder s points balance by a specified amount This transaction type is conceptually similar to a credit card Sale transaction except that it is points based not funds based This transaction type is not available unless you click Yes when PCCharge asks you if the card is a loyalty card in the Gift Card Transaction window Refu
138. horizations option is not enabled FDMS Atlanta will decline the transaction This checkbox must be enabled in conjunction with the Enable FSA HRA Cards option in order to allow for Partial Authorizations for FSA Restaurant Information This section is not accessible unless Restaurant is selected as a Business Type Require Server ID Default Unchecked 2 digits By checking this box your employee would have to enter an identification code when entering the tip for a transaction Company Information Enable Commercial Card Fields Default Checked Not implemented FSA HRA Information Enable FSA HRA Cards Default Unchecked When enabled PCCharge will prompt for further information when a card with an FSA HRA BIN range is processed If enabled an FSA checkbox will appear on the Credit Card Transaction Form so that the user can bypass BIN checking and force the transaction to be processed as an FSA HRA transaction Reversals Note Do not alter these settings unless directed by a Technical Support Representative This section is not accessible unless Use TCP IP EFSnet Pass Through is selected as the Communications Type in the Buypass Advanced Options window Retry Reversals Default Selected Select this option if you want to specify the number of times that PCCharge will retry reversals 35 Retry Reversals Infinitely Default Unselected Select this option if you want to PCCharge to
139. ial Up Modem for Backup Default Unchecked By checking this box PCCharge will attempt to connect to the processing company if unable to establish a TCP IP connection 61 Batch Max Batch Size Default Empty This allows you to specify the maximum number of transactions per batch that PCCharge will send to the processor If your batch is greater than the number specified here PCCharge will split it into multiple batches each containing at most the number of transactions specified here The batches are then sent to the processor one at a time Example You have 250 transactions to settle and your Max Batch Size is set to 100 PCCharge will send two 100 transaction batches and one 50 transaction batch Note If you do not specify a value in the Max Batch Size field PCCharge will default to sending the maximum number of transactions per batch accepted by the processor For FDMS South this is 999 The following information applies to those high end users who settle batches consisting of 100 or more transactions Individual transactions within the batch are transmitted with extra information that can rapidly consume available system memory and resources For those FDMS South users who settle a high volume of transactions we recommend the following system memory specifications e to settle a batch of 100 or more transactions 64 megabytes system memory e to settle a batch of 500 or more transactions 128 megabytes syst
140. ied amount This transaction type is conceptually similar to a credit card Sale transaction Gift PIN is a Personal Identification Number used for verification in non face to face transactions SVS specific Also PCCharge supports split tender for Redemption transactions Split tender is used when the cardholder makes a purchase using the remainder of the card s balance in addition to some other tender type cash credit check Example The cardholder has 10 remaining in her account She purchases an item for 15 using her SVSI card PCCharge will allow this transaction deducting all 10 from the card s balance PCCharge then prompts the user to collect the other 5 from the customer to complete the transaction Reload This transaction type increases the cardholder s account balance by the specified amount This transaction type is conceptually similar to a credit card Credit transaction Gift PIN is a Personal Identification Number used for verification in non face to face transactions SVS specific Issuance This transaction type activates a gift card but does not specify a balance at that time This is similar to an Activation transaction but the account is not loaded with funds at the time of the transaction Gift PIN is a Personal Identification Number used for verification in non face to face transactions SVS specific Void This transaction type cancels an existing gift card transaction This transaction type is conceptuall
141. ified here The batches are then sent to the processor one at a time Account Information Client ID Default Empty 4 character Enter the 4 character program specific client ID Enabled if Offer New Accounts is ON APP Source Default Empty 3 character Enter ORR or OOR Enabled if Offer New Accounts is ON Opt In Unit Default Empty 5 digits Enter the 5 digit program specific opt in unit number Enabled if Offer New Accounts is ON Opt Out Unit Default Empty 5 digits Enter the 5 digit program specific opt out unit number Look Up Type Default Empty Select the Look Up Type from the drop down list PRIORITIZED or NON_PRIORITIZED Enabled if Offer New Accounts is ON ALT Source Code Default Empty 2 character Enter this ClTl assigned optional field if applicable Annual Income Amount Default Checked Determines whether the Annual Income Amount field is enabled on the Credit Application screen Enabled if Offer New Accounts is ON Offer New Accounts Default OFF Determines whether the Credit Application screen will be available Offer Opt Out Default Unchecked Determines whether the Opt Out option will be displayed on the Credit Application screen Opt Out Default Unchecked Check this box to opt out of special offers sent from the processor Offer Account Look Up Default OFF Determines whether the Account Look Up screen wil
142. iginal transaction The Auth Code can be found in the Gift Card report consult the section Reports in your PCCharge User s Manual for more information This transaction type is conceptually similar to a 188 credit card Void transaction Note A Paymentech gift card Void transaction can be performed on an existing Issuance Add Value or Redemption transaction but cannot be performed on a Prior Issuance Add Value or Prior Redemption transaction Balance This transaction type looks up a gift card account and returns the balance Prior Issuance Add Value This transaction type allows you to enter the authorization code for an Issuance Add Value transaction when you ve received a voice authorization for that transaction This transaction type is conceptually similar to acredit card Post Auth transaction Prior Redemption This transaction type allows you to enter the authorization code for a Redemption transaction when you ve received a voice authorization for that transaction This transaction type is conceptually similar to a credit card Post Auth transaction Activate This transaction type activates a gift card with a balance of a specified amount If no Certificate Number is specified the gift card processing company will assign a unique number to that account Deactivate This transaction is the opposite of the Activate transaction It invalidates an existing active card Enter the existing account balance into the Amount fi
143. ime of the sale Tip Default Unselected If you select this option a field will appear If you enter a percentage into this field the PIN pad will suggest this percent of the transaction as the tip amount at the time of the sale Allow Duplicate Transactions Default Unchecked This option is a safety feature When checked only one transaction for a certain amount can be processed on a particular debit card number per day This does not mean that you can t process other transactions It just prevents accidental duplicate transactions Processing Canadian Debit Transactions Through Global Global supports the Canadian debit network Interac Merchants MUST use the VeriFone SC 5000 PIN pad in order to process Canadian debit transactions Note If using the VeriFone SC 5000 MAC PIN pad aka PCCharge Performer to process Canadian debit transactions through Global Payments NDC should a timeout occur during transaction processing the device will automatically re initialize Merchants will not be able to access the PCCharge menu items transaction tabs or other tender type options during this re initialization period Sale A Sale reduces the cardholder s debit account by the amount of the transaction plus any Tip Cash Back or Surcharge amounts that may have been applied to the transaction Return Interac only allows returns to offset a purchase returns by themselves are not allowed Online Void Sale Online V
144. in this field Retail Default Selected Select this option if Valutec classifies your business as Retail most of your business is done face to face with the customer Restaurant Default Unselected Select this option if Valutec classifies your business as a restaurant 213 Enable Split Tender Default Unchecked If this option is checked PCCharge will attempt to allow the cardholder to make a purchase using the remainder of the card s balance in addition to some other tender type cash credit check Note VTEC must set up this ability for your account merely checking this box without making arrangements with VTEC first will not activate this feature Example e The cardholder has 10 remaining in her account She purchases an item for 15 using her VTEC card e f Enable Split Tender is checked and VTEC has set up your account with this ability PCCharge will allow this transaction deducting all 10 from the card s balance PCCharge s transaction response will display the amount due 5 If Enable Split Tender is unchecked PCCharge will not allow this transaction and will instead display an NSF error since the account does not contain sufficient funds to process the transaction H Consult the section All about Valutec VTEC Gift Card Transactions in your PCCharge User s Manual for more information on Sale transactions Advanced Click this button to access the VTEC Giftcard Connection Setup wind
145. ion Refund This transaction type increases a card s stored value Use for merchandise returns to a pre existing stored value card Balance This transaction type looks up a gift card account and returns the balance Add Points This transaction type increases a card s stored points value by the points value provided in the request Balance Transfer This transaction type is used to move points from one account to another The Balance Transfer transaction can be used in situations where the magnetic strip has become unreadable Basically the new card replaces the old card Balance Merge This transaction type is used to move points from one account to another already activated card Batch Functions This tab allows you to access the Day Totals button Clicking the Day Totals button gives the number amount of Redemptions Activations and Add Points for the current day Pre Auth This transaction type authorizes an amount on the customer s card but does not decrease the card s value Post Auth This transaction type decreases a card s stored value by completing a previous pre authorization transaction Issuance This transaction type is used to request a new Gift Card number from the host This is often used if the merchant does not have pre printed Gift Cards Deactivate This transaction type deactivates a previously activated card Balance Adjustment This transaction type adjusts a card s balance by a negative or posi
146. ion Internet Processing in About Communication Types for more information on TCP IP processing see page 14 e Because the Internet connection to FDMS Atlanta is XML based it is necessary to install Microsoft s Internet Explorer version 6 or higher prior to setting up your FDMS Atlanta account This will install the XML parser needed to communicate with FDMS Atlanta e If your network is protected by a firewall you ll need to completely open port 443 for outgoing and incoming data This is the TCP IP port used by the FDMS Atlanta gateway FDMS Atlanta EBT Contact Information e WWW http www fdms com e Customer Service 800 733 3322 800 238 7675 FDMS Atlanta EBT Extended Data Fields No extended account information is required for accounts set up with this EBT card processing company 160 FDMS North Nash FDNN EBT FDMS North Nash EBT Notes e PCCharge can connect to FDMS North Nash via a dial up modem connection or an Internet connection PCCharge will connect to FDMS North Nash EBT via the communications method you ve specified for FDMS North Nash credit o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 If your network is protected by a firewall you ll need to completely open port 443 for outgoin
147. ion Types e Activate This transaction type activates a gift card with a balance of a specified amount If no Certificate Number is specified the gift card processing company will assign a unique number to that account e Add Value This transaction type increases the cardholder s account balance by a specified amount This transaction type is conceptually similar to a credit card Credit transaction e Balance This transaction type looks up a gift card account and returns the balance e Batch Functions This window allows you to access the following buttons o Day Totals Gives the number amount of Sales Activations Deactivations and Add Values for the current day o Previous Day Totals Gives the number amount of Sales Activations Deactivations and Add Values for the previous day e Deactivate This transaction is the opposite of the Activate transaction It invalidates an existing active card Enter the existing account balance into the Amount field to close the account e Replace This transaction is used to replace a lost card with a new card Enter the original card account number The original account is deactivated and the new account is activated e Sale This transaction type reduces the cardholder s account balance by a specified amount This transaction type is conceptually similar to a credit card Sale transaction Note If the VTEC Extended Data Fields option Enable Split Tender is 215 unchecked a
148. ion if FDMS Nashville classifies your business as MOTO Mail Order Telephone Order Electronic Commerce Default Unselected Select this option if FDMS Nashville classifies your business as e Commerce Commercial Cards Enable Commercial Card Fields Default Checked Uncheck this option if your account is not set up to process commercial cards 38 a FDCN Extended Data Fields El E Business Type rder Cancel C Electronic Commerce Advanced Commercial Cards Iw Enable Commercial Card Fields Batch Max Batch Size 150 Agent Identification Service m Visa Bid Visa AUAR TPPID Batch Max Batch Size Default Empty This allows you to specify the maximum number of transactions per batch that PCCharge will send to the processor If your batch is greater than the number specified here PCCharge will split it into multiple batches each containing at most the number of transactions specified here The batches are then sent to the processor one at a time Example You have 250 transactions to settle and your Max Batch Size is set to 100 PCCharge will send two 100 transaction batches and one 50 transaction batch Note If you do not specify a value in the Max Batch Size field PCCharge will default to sending the maximum number of transactions per batch accepted by the processor For FDMS Nashville this is 999 The following information applies to those high end users who settle batche
149. ion is not accessible unless Use TCP IP is enabled Primary URL Default As Shown This is the primary URL of this processor s gateway Do not change this setting unless directed by a Technical Support Representative Secondary URL Default As Shown This is the secondary URL of this processor s gateway Do not change this setting unless directed by a Technical Support Representative Datawire ID Default Empty This information will be provided to you by FDMS Omaha AKA DID or Device ID Dial Backup Note This information is not accessible unless Use TCP IP is enabled Use Dial up Modem for Backup Default Unchecked By checking this box PCCharge will attempt to connect to the processing company via dial up modem if unable to establish a TCP IP connection Internet Authorization Timeout Value Default 60 Set this value to the number of seconds you want PCCharge to wait for an authorization when connecting via TCP IP The backup dial up modem is then used to establish a connection to this processing company Internet Settlement Timeout Value Batch Default 240 Set this value to the number of seconds you want PCCharge to wait for a settlement when connecting via TCP IP The backup dial up modem is then used to establish a connection to this processing company 57 FDMS South NaBanco NB FDMS South Notes FDMS South accounts are terminal based FDMS South will provide you with a
150. ips Connection Setup Routing Indicator Test System Send To SYSI Test System Merchant Information Division Default Empty 5 digits Enter your Division Number in this field 200 Store Default Empty 10 digits Enter the 4 digit Store Number that identifies your merchant account Terminal Default Empty 4 digits Enter your account s Terminal Number Currency Code Default 840 3 digits Enter the 3 digit code identifying the type of currency being used 840 is the setting for U S dollars Allow Tips Default Unchecked Check this box if you want to be able to process gratuities Consult the Tip information in the section SVSI Gift Transaction Types see page 203 for instructions on processing SVSI Tip transactions Connection Setup Routing Indicator 6 alpha numeric characters Enter your routing indicator as provided by SVSI Test System Accept Tips Default Unchecked Check this box if you want to be able to process gratuities Consult the Tip information in the following section SVSI Gift Transaction Types for instructions on processing SVSI Tip transactions Advanced Click this button to access the SVSI Advanced Options window SVSI Advanced Options SVSI Advanced Advanced Options Communications C Use Dialup Modem Cancel TCP IP Information System Address https pos net com System Port 5190 Dial Backup Infor
151. ire ID AKA DID or Device ID Do not change this setting unless directed by a Technical Support Representative Dial Backup Use Dial up Modem for Backup Default Unchecked By checking this box PCCharge will attempt to connect to the processing company via dial up modem if unable to establish a TCP IP connection Internet Authorization Timeout Value Default 30 Set this value to the number of seconds you want PCCharge to wait for an authorization when connecting via TCP IP The backup dial up modem is then used to establish a connection to this processing company Internet Settlement Timeout Value Batch Default 240 Set this value to the number of seconds you want PCCharge to wait for a settlement when connecting via TCP IP The backup dial up modem is then used to establish a connection to this processing company 74 Heartland Payment Systems HPTS HPTS Notes HPTS accounts are terminal based HPTS will provide you with a 12 digit Merchant Number Use this as your Credit Card Company Number when setting up your account in PCCharge Consult the section Credit Card Company Setup in your PCCharge User s Manual for more information PCCharge can connect to HPTS via a dial up modem connection or an Internet connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in Abou
152. is field will contain your Datawire ID Do not change this setting unless directed by a Technical Support Representative Dial Backup Use Dial up Modem for Backup Default Unchecked By checking this box PCCharge will attempt to connect to the processing company if unable to establish a TCP IP connection Internet Authorization Timeout Value seconds Default 60 Set this value to the number of seconds you want PCCharge to wait for TCP IP authorization from the processing company before timing out The backup dial up modem you ve selected will then be used to connect Internet Settlement Timeout Value Batch seconds Default 240 Set this value to the number of seconds you want PCCharge to wait for TCP IP settlement from the processing company before timing out The backup dial up modem you ve selected will then be used to connect 85 Processing NBS Fleet Card Transactions Fleet cards are processed in a manner similar to processing standard credit cards One difference is that additional fields will be present on the PCCharge credit card processing screen The available codes will vary according to how your Fleet account was set up After you fill out all required fields and click Process PCCharge will prompt you to provide the product codes for the transaction The product codes are available from your Fleet representative Once you ve entered these codes you may either click Next to enter more product codes fo
153. it card Void transaction 179 Givex GVEX Gift GVEX Gift Notes e PCCharge can connect to GVEX via a dial up modem connection or an Internet connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 If your network is protected by a firewall you ll need to completely open port 443 for outgoing and incoming data This is the TCP IP port used by the GVEX gateway GVEX Gift Contact Information e WWW http www givex com e Customer Service 877 478 7733 GVEX Gift Extended Data Fields Ze Givex Extended Data Fields Merchant Information SEE Cancel Language Code 0 Points Program M Use Points Tracking r Force M Redemption I Cash Back Communications e Use Dial up Modem C Use TCP IP Network System Information Dial Backup 180 Merchant Information PIN 10 alpha numeric characters Enter your PIN in this field Language Code Default 0 Enter your language code in this field Points Program Use Points Tracking Default Unchecked If this option is checked PCCharge allows the user to process Givex points based transactions Use Units Default Unchecked If this option is unchecked PCCharge will prompt the user for
154. it identifier into this field CRCK or your merchant service provider will assign this code to you FTP User Default Empty Enter your FTP user name into this field This user name in combination with the password will allow PCCharge to transmit check images to CRCK CRCK or your merchant service provider will assign this number to you 142 FTP Password Default Empty Enter your FTP password into this field This password in combination with the user name will allow PCCharge to transmit check images to CRCK CRCK or your merchant service provider will assign this number to you FTP Address Default Empty Enter the FTP address provided to you by CRCK or your merchant service provider Connect via Dial Default Unselected Select this option if you want to connect to CRCK via a dial up connection Connect via TCP IP Default Selected Enter the FTP address provided to you by CRCK or your merchant service provider Timeout Information Note This information is not accessible unless Connect via TCP IP is enabled Use Dial up Modem for Backup Default Unchecked By checking this box PCCharge will attempt to connect to the processing company if unable to establish a TCP IP connection Internet Authorization Timeout Value Default 60 Set this value to the number of seconds you want PCCharge to wait for TCP IP authorization from the processing company before timing out The backu
155. k Extended Data Helde 149 TeleCheck International TECK Check 153 TECK Check Notes eegent ENEE nT e AAE ENAA AE ee 153 TECK Check C ntact Information eiee eee ie O A dE VEER 153 TECKCheck Extended Data Helde seen Auberge Ree a 153 Appendix D EBT Card Processing Companies 156 Alliance Data Systems Inc ADSI ERT 157 AG ERT NOTES 53 scan eiri oet E EE ENER T A a EEEE ere 157 ADSI EBT Contact Informations eseese sinia DEA EEN E A 157 ADSI EBT Extended Data Fleet rAr moa Tnne AANA A EEEE Ea 157 BAMS FACTS NPOV EBT srogi iiaae E AES e ATM ETE A A deene dng 158 BAMSiFACTS A o a N ee EE ee 158 BAMS FACTS EBT Contact Information 158 BAMS FACTS EBT Extended Data Fields cccccceccceeceeeeeeeeeeeeceeeeateeaeeeees 158 FDMS Atlantd In BPAS EBT ssiterecti nwa tartea tanks ahohani EES EE 160 EDMS Atlanta ERT NOTES gege eege ee 160 FDMS Atlanta EBT Contact Information 160 FDMS Atlanta EBT Extended Data Fields 160 FDMS North Nash FDNN ERT 161 FDMS North Nash EBT Notes 161 FDMS North Nash EBT Contact Information 161 FDMS North Nash EBT Extended Data Fields ccccceseeeeeeeeeeeeeeeateeeeeeees 161 FOMS North CES EE 162 FDMS NorthEBT NOLES sc a Eege Eege EE EE 162 FDMS North EBT Contact Information 162 FDMS North EBT Extended Data Fields 162 Fifth Third Bank St Pete BPS ERT Aen ae EEN 163 Fifth Third Bank St Pete EBT Notes 163 Fifth Third Bank St P
156. l be available Display OTB Default OFF Determines whether Open To Buy amount is to be displayed on the Account Look Up screen 227 CITI Private Label Transaction Types e Credit Application This transaction type issues a credit application e Account Look Up This transaction type looks up an account and returns the balance 228
157. lder s account balance by a specified amount This transaction type is conceptually similar to a credit card Credit transaction Gift Balance This transaction type looks up a gift card account and returns the balance Gift Redemption This transaction type reduces the cardholder s account balance by a specified amount This transaction type is conceptually similar to a credit card Sale transaction Gift Void Add Value This transaction type cancels an existing gift add value transaction This transaction type is conceptually similar to a credit card Void Credit transaction 192 Secure Payment Systems SPS Gift SPS Gift Notes e PCCharge can connect to SPS via a dial up modem connection or an Internet connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 If your network is protected by a firewall you ll need to completely open port 443 for outgoing and incoming data This is the TCP IP port used by the SPS gateway SPS Gift Contact Information e WWW http www securepaymentsystems com e Customer Service 888 243 5249 SPS Gift Extended Data Fields B Secure Payment Systems Extended Or Merchant Information Terminal ID Cancel r Business Type Ge Retail Other
158. lemarketer Electronic Commerce Select this option if ECHO classifies your business as e Commerce Connect Default CompuServe This section allows you to choose different communication routes CompuServe Default Checked Choose this option to use a communication route that is back boned by CompuServe CompuServe is the recommend selection However it is not available in smaller communities The local CompuServe number is 950 0990 If you are dialing the 950 0990 number you must have CompuServe selected Dial 800 Number Default Unchecked Choose this option to communicate over the standard phone system using an 800 number The 800 number is 1 800 486 7854 If you are dialing an 800 number you must have this option selected Account Information Enable Commercial Card Fields Default Unchecked Check this box if your company s account is set up to accept commercial cards 32 FDMS Atlanta Inc BPAS FDMS Atlanta Notes e FDMS Atlanta accounts are host based except for Restaurant accounts hybrid host based terminal based e FDMS Atlanta will provide you with a 6 digit Merchant Number Use this as your Credit Card Company Number when setting up your account in PCCharge Consult the section Credit Card Company Setup in your PCCharge User s Manual for more information e FDMS Atlanta currently does not support the processing of purchasing commercial cards via an XML connection This is a
159. limitation of the EFSnet Gateway e Because the Internet connection to FDMS Atlanta is XML based it is necessary to install Microsoft s Internet Explorer version 6 or higher prior to setting up your FDMS Atlanta account This will install the XML parser needed to communicate with FDMS Atlanta e f your account is not set up for auto close FDMS Atlanta allows for either standard batch closure at the end of the day or multiple batch shift closings per business day Most users will want to perform standard batch closures You may either perform multiple shift closures via or you may perform a standard batch closure FDMS Atlanta does not allow you to perform both shift closures and standard closures on the same day e _ FDMS Atlanta allows you to set up a password that your employees must enter into PCCharge before they are allowed to close a batch This feature must be set up with FDMS Atlanta before it can be used in PCCharge e PCCharge can connect to FDMS Atlanta via a dial up modem connection or an Internet connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 e If your network is protected by a firewall you ll need to completely open port 443 for outgoing and incoming data This is the TCP IP port used by the FDMS
160. lows to process reversals on Visa cards If the pre authorized amount of a transaction is more than the post authorization you can process a reversal on the transaction Enable Partial Auth Default Unchecked Check this box if you wish to send a flag indicating the merchant will accept partial authorizations If it isa pre paid card and the transaction amount is greater than the Open To Buy amount on the card TSYS will 108 approve it and send back an Amount Due If the same transaction is processed but the Partial Authorizations option is not enabled TSYS will decline the transaction This checkbox must be enabled in conjunction with the Enable FSA HRA Cards option in order to allow for Partial Authorizations for FSA Note The Enable Partial Auth option must be checked in order to run Credit or Debit Balance Inquiries with TSYS as this functionality is tied to the Partial Authorization functionality Express Pay This section is not accessible unless Retail is selected as a Business Type Enable Express Pay Default Unchecked If you have set up Express Pay with the processing company check this box If this box is checked and the amount of the transaction is less than the Floor Limit amount PCCharge will not authorize the transaction it will only place the transaction in the open batch Express Pay is usually used in a quick service environment with small ticket items Note Using Express Pay will increase transacti
161. lutions debit via a dial up modem connection or an Internet connection PCCharge will connect to TSYS Acquiring Solutions debit via the communications method you ve specified for TSYS Acquiring Solutions credit o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 e If your network is protected by a firewall you ll need to completely open port 5003 for outgoing and incoming data This is the TCP IP port used by the TSYS Acquiring Solutions gateway TSYS Acquiring Solutions Debit Contact Information e WWW http www tsysacquiring com e Customer Service 800 847 2772 TSYS Acquiring Solutions Debit Extended Data Fields zio x r Merchant Information OK BIN ABA sd Cancel Settlement Agent Sharing Group Reimbursement Att L Merchant Information BIN Enter your BIN in this field ABA Enter your ABA in this field Settlement Agent Enter your Settlement Agent in this field Sharing Group Enter your Sharing Group in this field Reimbursement Attr Enter your Reimbursement Attr in this field 134 Appendix C Check Services Companies Your processing company vendor merchant service provider should have provided you with most of the inform
162. m Business Type Advanced Ze Retail Other C Restaurant r Restaurant Setup Require Server ID Authorization Expansion Factor Im o 217 Merchant Information Terminal ID Variable Enter the Terminal ID assigned by your processor or MSP in this field Business Type Retail Other Default Selected Select this option if your business is classified as Retail most of your business is done face to face with the customer or Other Restaurant Select this option if your business is classified as a Restaurant Restaurant Setup Authorization Expansion Factor Default 000 Allows you to enter the authorization expansion factor you have set up with the gift card processing company Usually this is 120 This would allow 20 of the transaction amount without the tip the other 100 to be authorized even if the actual gratuity amount is not known Require Server ID Default Unchecked By checking this box your employee would have to enter an identification code when entering the tip for a transaction Advanced Click this button to access the VeriFone Stored Value API Advanced Options window 218 VeriFone Stored Value API Advanced Options Setup B Verifone Stored Value API Advan IE r Communications Use Dialup Modem C Use TCP IP OK Cancel uu Help Network System Information System Address System Port F Apply Usemame Password Verificati
163. m the host This is often used if the merchant does not have pre printed Gift Cards Deactivate This transaction type deactivates a previously activated card Balance Adjustment This transaction type adjusts a card s balance by a negative or positive amount with no merchandise changing hands This transaction is a combination of the Reload and Unload transactions that are used for some processors Report Lost Stolen This transaction type will notify the host that a customer s card has been lost or stolen and that appropriate action must be taken Cash Out This transaction type will deactivate a card and the remaining balance should be given to the customer Reactivate This transaction type will reactivate a card that has previously been activated and then deactivated Tip Restaurant Only This transaction type will decrease a card s stored value by the Tip Amount It is applied to a specified prior redemption 220 GAPI Gift Transaction Types Loyalty Card Activate This transaction type activates a gift card with a balance of a specified amount If the Amount is specified that amount must match the value of the card as it was set up with the processor Redeem Points This transaction type decreases a card s stored points value by the points value provided in the request Void This transaction type cancels an existing gift card transaction This transaction type is conceptually similar to a credit card Void transact
164. mation and Time out Information M Use Dial Up Modem for Backup 60 Intenet Authorization Timeout Value seconds 201 Communication Use Dial Up Modem Default Selected Select this option if your account is set up to connect to TSYS Acquiring Solutions using your modem Use TCP IP Default Unselected Select this option if your account is set up to connect to the SVSI gateway to process transactions via TCP IP Network System Information Note This information is not accessible unless Use TCP IP is enabled System Address As Shown This is the SVSI gateway Do not alter this value unless directed by a Technical Support Representative System Port As Shown This is the port through which SVSI transactions are sent Dial Backup Information and Time Out Information Note This information is not accessible unless Use TCP IP is enabled Use Dial Up Modem for Backup Default Unchecked By checking this box PCCharge will attempt to connect to the processing company if unable to establish a TCP IP connection Internet Authorization Timeout Value Default 60 Set this value to the number of seconds you want PCCharge to wait for a TCP IP authorization The backup dial up modem is then used SVSI Gift Timeout Reversals In certain situations timeout reversals can occur The following scenario describes a time out reversal and what can cause one to occur Example Your customer has
165. merchant information fields before you can process transactions Your processing company or merchant service provider will provide you with most of this information Bin Default Empty 6 digits Enter the 6 digit non zero acquiring bank s identification number Store Default Empty 4 digits Enter the 4 digit Store Number that identifies your merchant account Terminal Default Empty 4 digits Enter your account s Terminal Number Chain Default Empty 6 digits Enter your account s Chain Number Bank Default Empty 6 digits Allows you to enter the Bank Number Currency Code Default 840 3 digits Enter the 3 digit code identifying the type of currency being used 840 is the setting for U S dollars Country Code Default 840 3 digits Enter the 3 digit code identifying your country The Country Code 840 represents the United States City Code Default Empty Enter your zip code Enter only the first five digits of the zip code Language Code Default 00 2 digits Enter the 3 digit code identifying your language The default setting of 00 is for U S English Category Code Default Empty 4 digits Enter the 4 digit category code identifying your merchant type Time Zone Default Empty 3 digits Enter the Time Zone Code corresponding to your time zone Customer Service Enter your business s 10 digit phone number
166. mount on the card Paymentech will approve it and send back an Amount Due If the same transaction is processed but the Partial Authorizations option is not enabled Paymentech will decline the transaction This checkbox must be enabled in conjunction with the Enable FSA HRA Cards option in order to allow for Partial Authorizations for FSA Note The Enable Partial Auth option must be checked in order to run Credit Balance Inquiries with Paymentech as this functionality is tied to the Partial Authorization functionality Balance inquiries are only supported for swiped transactions therefore they are only available for the Retail and Restaurant industries Business Type Retail Default Selected Select this option if Paymentech classifies your business as Retail most of your business is done face to face with the customer Mail Order Default Unselected Select this option if Paymentech classifies your business as MOTO Mail Order Telephone Order Electronic Commerce Default Unselected Select this option if Paymentech classifies your business as e Commerce Restaurant Default Unselected Select this option if Paymentech classifies your business as a restaurant Restaurant Information This section is not accessible unless Restaurant is selected as a Business Type 95 Require Server ID Default Unchecked 2 digits By checking this box your employee would have to enter an identifica
167. n 11 digit Merchant Number Use this as your Credit Card Company Number when setting up your account in PCCharge Consul the section Credit Card Company Setup in your PCCharge User s Manual for more information o Please note that the current version of PCCharge requires an 11 digit MID for FDMS South accounts Versions of PCCharge earlier than 5 7 required a 9 digit MID If you are upgrading to this version of PCCharge you must contact FDMS South or your merchant service provider to obtain a new 11 digit MID FDMS South will occasionally return certain pieces of transaction information that contain spaces PCCharge will change each of these spaces to an asterisk to make the resulting information more legible However should you need to contact FDMS South merchant support to review your account or transactions be sure to read ou any asterisk as a space PCCharge can connect to FDMS South via a dial up modem connection an Internet connection or a lease line connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 o Consult the section Lease Line Processing in About Communication Types for more information on lease line processing see page 14 If your network is protected by a firewall you ll need to completely
168. n card with a new card Enter the original card account number The original account is deactivated and the new account is activated Void This transaction type cancels an existing gift card transaction You specify which by entering the Auth Code of the original transaction The Auth Code can be found in the Gift Card report consult the section Reports in your PCCharge User s Manual for more information This transaction type is conceptually similar to a credit card Void transaction 212 Valutec VTEC Gift VTEC Gift Notes e PCCharge can connect to VTEC via a dial up modem connection or an Internet connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 If your network is protected by a firewall you ll need to completely open port 443 for outgoing and incoming data This is the TCP IP port used by the VTEC gateway VTEC Gift Contact Information e WWW http www valutec net e Customer Service 615 771 8700 VTEC Gift Extended Data Fields g YaluTec Extended Data Fields ell x Merchant Card Number OK Ge Retail Restaurant Cancel IT Enable Split Tender vane Merchant Information Merchant Card Number 10 alpha numeric characters Enter your merchant card number
169. nd This transaction type increases the cardholder s account balance by a specified amount This transaction type is conceptually similar to a credit card Credit transaction Sale This transaction type reduces the cardholder s account balance by a specified amount This transaction type is conceptually similar to a credit card Sale transaction Tip This action allows you to process a gratuity transaction for a previously existing Sale transaction This transaction type is not accessible unless your SMTS gift card merchant account s business type is set as restaurant in the SMTS Extended Data Fields Void This transaction type cancels an existing gift card transaction This transaction type is conceptually similar to a credit card Void transaction 199 Stored Value Systems Inc SVSI Gift SVSI Gift Notes e PCCharge can connect to SVSI via a dial up modem connection or an Internet connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 SVSI Gift Contact Information e WWW http www storedvalue com e Customer Service 502 326 4600 SVSI Gift Extended Data Fields BD SVSI Extended Data Fields Merchant Information Division Store ay Terminal any Cancel Currency Code Fan M Allow T
170. nd a card s account contains insufficient funds during a Sale transaction VLNK will decline the transaction Void This transaction type cancels an existing gift card transaction You specify which by entering the Auth Code of the original transaction The Auth Code can be found in the Gift Card report consult the section Reports in your PCCharge User s Manual for more information This transaction type is conceptually similar to a credit card Void transaction 216 VeriFone Stored Value API GAPI VeriFone Stored Value API Notes e The VeriFone Stored Value API is a proprietary specification that allows for stored value card processors to add themselves to PCCharge e PCCharge can connect to GAPI via a dial up modem connection or an Internet connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 If your network is protected by a firewall you ll need to completely open port 443 for outgoing and incoming data This is the TCP IP port used by the GAPI gateway VeriFone Stored Value API Contact Information e WWW varies according to processor e Customer Service varies according to processor VeriFone Stored Value API Extended Options Jos m Merchant Information Terminal ID Cancel
171. nded Data Fields 129 Paymentech GSAR Debit nasr avin EE ge ate ee ane edie EE deu 130 Paymentech D bit Notes hirens ernn a aninonid EEN ans 130 Paymentech Debit Contact Information 130 Paymentech Debit Extended Data Eed 130 Processing Canadian Debit Transactions Through Paymentech eee 132 RBS WorldPay LYNK Debut Eet we REENEN iiaiai a o e ee 133 RBS WorldPay Debit N tes oii ERR NEEN ENN piieis e inaa ASE NERELER UT KEREN 133 RBS WorldPay Debit Contact Information 133 RBS WorldPay Debit Extended Data btelde ceecee reren 133 TSYS Acquiring Solutions VISA Debt 134 TSYS Acquiring Solutions Debit Notes 134 TSYS Acquiring Solutions Debit Contact Information 134 TSYS Acquiring Solutions Debit Extended Data Fields 134 Appendix C Check Services Companies ennen 135 Alliance Data Systems Inc ADSI Check 136 ADSISChe CK N t eS iisen iinan ageet EES 136 ADSI Check Contact INfOnMAtiOn sexsisiseendeasara SEENEN SERA 136 ADSI Check Extended Data Fields 136 Ar ay SCAN Data Corporation ARJ Check 137 AR Check Notes ccciciicissccssstiixeigisanes ccvae saad PEERAA N ADEA E SKEIE E ARINEN 137 ARJ Check Contact Information s n eaaa E E EEE N NS 137 ARJ Check Extended Data biede 137 Certegy EFAX Check ruanisnri oier ennea o er EA ce gad EERTE TEREA 138 Certegy Check N teg ess Eege 138 Certegy Check Contact Information 138 Certegy Check Extended Data Fields 138 Check Services powere
172. ne Default Empty 4 digits HHSS Enter the time offset from UTC 82 Daylight Savings Time Default Unchecked Check this box if you are currently on Daylight Savings Time Enable Commercial Card Fields Default Unchecked Check this box if your company s account is set up to accept commercial cards Enable Product Detail Records Default Unchecked Check this box if your company s account is set up to enable product detail records If Product Detail Records are not enabled then Fleet transactions cannot be processed Consult the section Processing NBS Fleet Card Transactions for more information see page 86 Accept Visa and MasterCard Fleet Default Unchecked Check this box if your company s account is set up to accept Visa and MasterCard Fleet cards If this box is unchecked and you attempt to process a Fleet card it will be processed as a standard purchasing card Product Detail Records will not be available for the transaction Consult the section Processing NBS Fleet Card Transactions for more information see page 86 Business Type Retail Default Selected Select this option if NBS classifies your business as Retail most of your business is done face to face with the customer NBS is only implemented for retail at this time CAT Settings None Default Selected Customer Activated Default Unselected Select this option if your company s account is set up to process
173. nection Internet Authorization Timeout Value Default 60 Set this value to the number of seconds you want PCCharge to wait for TCP IP authorization from the processing company before timing out The backup dial up modem you ve selected will then be used to connect Internet Settlement Timeout Value Batch Default 240 Set this value to the number of seconds you want PCCharge to wait for TCP IP settlement from the processing company before timing out The backup dial up modem you ve selected will then be used to connect Paymentech Gift Transaction Types e Redemption This transaction type reduces the cardholder s account balance by a specified amount This transaction type is conceptually similar to a credit card Sale transaction o Partial Checking this box allows you to give your customer the option to use all or part of his gift card balance to make a partial payment Example The customer wants to purchase a 100 item but only has 25 in his gift card account If you enter 100 into this window and check the Partial box PCCharge will prompt you to enter the partial payment amount 25 The remaining amount would need to be made through other means o Force Checking this box allows you to enter the authorization code for a Redemption transaction if you ve already received a voice authorization for that transaction This is essentially the same concept as credit card voice auth transactions e Issuance Add V
174. nen 172 DMRK Gift Transaction TY Deis ees dies ANEN SE ceed tag ER Cor 174 Fifth Third Bank St Pete BPS Gift riccia annae REENEN ideas anais 176 Fifth Third Bank St Pete Gift Notes 176 Fifth Third Bank St Pete Gift Contact Information 176 Fifth Third Bank St Pete Gift Extended Data Fields 176 Fifth Third Bank St Pete Gift Transaction Tvpes cette eee ee eae eae 179 Givex GVEX GIit r p o treets Aana terete adnan A ergeet en tat Ee dee 180 GVEX Gift le E 180 GVEX Gift Contact Information resser i eise ie tvs tintin eeu asain 180 GVEX Gift Extended Data Fields degkeet onsen Suse ett ENEE 180 GVEX Gift Transaction Types cece etcetera ti tenet nena 182 Mell nnia MBEL Gittis rnrn ne aan d atin cial Gade EE Zeg 183 MELL GITE NOESEN EEN d 183 MELI Gift Gontact Information eeng deeg de dE EES TEE eet 183 MELL Gift Extended Data tielde cece cece cece etree nett eee ee nae ene 183 MELL Gift Transactions TypeSi exis inctonawrancerovedea gabe dads Geer 184 Paymenitech GSAR Gif orst yi iaratn ae HEEN Ee EES NEE dE SEN 185 Paymentech Gift Notes et in eege geen dares haa eee 185 Paymentech Gift Contact Information 185 Paymentech Gift Extended Data Fields 185 Paymentech Gift Transaction Tvpes cee e cette tenet eee rriren nrt 188 RBS WorldPay EYNK E EE 190 RBS WorldPay Gift Notes as cin cccrostanssase rior Ree ENEE SNE RRE REESEN 190 RBS WorldPay Gift Contact Information 190 RBS WorldPay Gift Extende
175. nsaction type is conceptually similar to a credit card Credit transaction Balance This transaction type looks up a gift card account and returns the balance Deactivate This transaction is the opposite of the Activate transaction It invalidates an existing active card Enter the existing account balance into the Amount field to close the account Add Points This transaction type increases the cardholder s points balance by a specified amount This transaction type is conceptually similar to a credit card Credit transaction except that it is points based not funds based Redeem Points This transaction type reduces the cardholder s points balance by a specified amount This transaction type is conceptually similar to a credit card Sale transaction except that it is points based not funds based Tip This action allows you to process a gratuity transaction for a previously existing Sale transaction This transaction type is only available if your account s business type is set to restaurant 184 Paymentech GSAR Gift Paymentech Gift Notes e PCCharge can connect to Paymentech via a dial up modem connection or a lease line connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Lease Line Processing in About Communication Types for more information on lease line processing see page 14 If your n
176. nsaction type is conceptually similar to a credit card Credit transaction Sale This transaction type reduces the cardholder s account balance by a specified amount This transaction type is conceptually similar to a credit card Sale transaction Void This transaction type cancels an existing gift card transaction This transaction type is conceptually similar to a credit card Void transaction 195 Smart Transaction Systems SMTS Gift SMTS Gift Notes e PCCharge can connect to SMTS via a dial up modem connection or an Internet connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 If your network is protected by a firewall you ll need to completely open port 443 for outgoing and incoming data This is the TCP IP port used by the SMTS gateway SMTS Gift Contact Information e WWW http www smart transactions com e Customer Service 888 494 9760 SMTS Gift Extended Data Fields i Smart Transaction Systems Extended Options O x Merchant Information OK Terminal ID Cancel m Business Type terial Retail Other Ze Restaurant Restaurant Setup Authorization Expansion Factor fooo IT Require Server ID 196 Merchant Information Terminal
177. nt Information Business Type o Retail C Restaurant Bin Mail Order C Electronic Commerce Store J OK m Batch Information Terminal ABA Number Chain Cancel Settlement Agent J Agent H Receiving Institution Id J Currency Code Advanced Reimbursement Attribute E Country Code City Code Language Code Merchant Information gt Category Code Name Time Zone rose P Cust Service z State Merchant Information Bin Default Empty 6 digits Enter the 6 digit non zero acquiring bank s identification number 204 Store Default Empty 4 digits Enter the 4 digit Store Number that identifies your merchant account Field must be right justified and zero filled Terminal Default Empty 4 digits Enter your account s Terminal Number Chain Default Empty 6 digits Enter your account s Chain Number used to identify your merchant chain within the TSYS Acquiring Solutions system Agent Default Empty 6 digits Enter your account s Agent Bank Number Currency Code Default 840 3 digits Enter the 3 digit code identifying the type of currency being used 840 is the setting for U S dollars Country Code Default 840 3 digits Enter the 3 digit code identifying your country The Country Code 840 represents the United States City Code Default Empty
178. ny Number when setting up your account in PCCharge Consult the section Credit Card Company Setup in your PCCharge User s Manual for more information e PCCharge can connect to ADSI via a dial up modem connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 ADSI Contact Information e WWW http www alliancedatasystems com e Customer Service 972 348 5100 ADSI Extended Data Fields ZG ADSI ESC ll ESC ll m Merchant Information Company Identifier Company ID Sequence SE 5 x Cancel p Accept Private Leet Cards m Batch Information Batch Number Ir Debit EBT Sales Count IT Purchase Count Ir Debit EBT Sales Amount Reeg Purchase Amount I MC Sales Count Return Count Ir Retum Amourt Loo sd Void Count Ir Void Amount ER Visa Sales tout TI Visa Sales Amount I MC Sales Amount I Debit EBT Void Count Debit EBT Void Amount Debit EBT Return Count Debit EBT Return Amount f Private Label Sales Count Private Label Sales Amount m m m m m 17 Merchant Information Company Identifier Default Value Empty 4 alpha numeric characters Enter your Company Identifier The Company Identifier is a unique number assigned to each merchant by ADSI Company ID Default Value Empty up to 8 alpha numeric characters Enter your C
179. ny Type 71 Allow Duplicate Transactions Default Unchecked This option is a safety feature When checked only one transaction for a certain amount can be processed on a particular credit card number per day This does not mean that you can t process other transactions It just prevents accidental duplicate transactions Company Type E Commerce Default Unselected Select this option if Global Payments East classifies your business as e Commerce Retail Default Selected Select this option if Global Payments East classifies your business as Retail most of your business is done face to face with the customer Mail Order Default Unselected Select this option if Global Payments East classifies your business as MOTO Mail Order Telephone Order Restaurant Default Unselected Select this option if Global Payments East classifies your business as a restaurant Enable Partial Auth Default Unchecked Check this box if you wish to send a flag indicating the merchant will accept partial authorizations If it isa pre paid card and the transaction amount is greater than the Open To Buy amount on the card Global Payments will approve it and send back an Amount Due If the same transaction is processed but the Partial Authorizations option is not enabled Global Payments will decline the transaction This checkbox must be enabled in conjunction with the Enable FSA HRA Cards option in order to
180. ocessing Agent Identification Service Visa ID This is a 1 character field provided by Visa Visa Bid This is a 5 character business identifier provided by Visa Visa AUAR This is a 6 character field that contains Visa s Agent Unique Account Result TPP ID Default VVF004 This is a 6 character field that contains the First Data TPP Vendor ID This is provided by First Data and is for all card types FSA HRA Information Enable FSA HRA Cards Default Unchecked When enabled PCCharge will prompt for further information when a card with an FSA HRA BIN range is processed If enabled an FSA checkbox will appear on the Credit Card Transaction Form so that the user can bypass BIN checking and force the transaction to be processed as an FSA HRA transaction Enable FSA HRA Partial Auth This option is only accessible if Enable FSA HRA Cards is selected This allows for partial payment in cases where the amount available on the card is not enough to pay for the entire purchase of eligible items If not enabled and the amount being authorized is greater than that available on the card the transaction will be declined Restaurant Information This section is not available unless Restaurant is selected as your business type Require Server ID Default Unchecked 2 digits By checking this box your employee would have to enter an identification code when entering the tip for a transaction Notes FDMS
181. of this publication may be copied distributed stored in a retrieval system translated into any human or computer language transmitted in any form or by any means without prior written consent of VeriFone Inc Table of Contents NOLICG EE Table of CONTENTS E Ee Software License Mauger dee Introduction eege een LO About GComm nication TYPES Ee eg EES EE EE E KEERA 13 Dial up Modem Processing ssssssssrrrssssrirrrt intett nett 13 Internet Processi g oe NEI ENNEN ER ENEE i ERR NENNEN T N ESA 14 Lease Line Processing siewe EENS EIERE EEN EE 14 ISDN PROCESSING WE 15 Appendix A Credit Card Processing Companies 16 Alliance Data Systems ne ADSI Trn esee eit gees me der tay ode een eae 17 ADSE de EE 17 ADSI Contact Infonmath Ten DEE 17 ADSI Extended Data Eed 20828 EES RN ENEE EE ENNEN EEN E ganas eas 17 American Express AMEX eg ege ee NEEN dE NEE EE 19 AMEX NOCE EE 19 AMES Contact Informations denge EE dE an EE ET A EEEE A E OERSET 19 AMEX Extended Data Fields ccccceeceeeseeeeeeeeeeeeeeeeeeeeeeeeatesnesaneegnes 19 BAMS EENEG eege oe See aati AE EE STEESEL 24 VEA T SANO E E E A E 24 BAMS FACTS Contact Information 24 BAMS FACTS Extended Data Eielde 25 EGHOMECHO e geed E ENEE 31 ECHO deg EH 31 ECHO Contact INfOrMatlOntvcineneddtes coun netin i n a Dese tend ome as 31 ECHO Extended Data Field 2 sac cassvessiaascteet sane Eeer SIE 31 FDMS Atlanta nen BPAS EE
182. oid Return Online voids require a card swipe before the merchant will be able to select the appropriate transactions from the Process or View List Once selected the cardholder will then be prompted for PIN in order to complete the transaction These are true voids and the cardholder will not be charged Language Selection Track data sent to the PIN pad will determine language on the PIN pad and whether the receipt will print in English or in French 126 Heartland HPTS Debit HPTS Debit Notes e HPTS debit accounts support DUKPT key management e PCCharge can connect to HPTS debit via a dial up modem connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 HPTS Debit Contact Information e WWW http www heartlandpaymentsystems com e Customer Service 888 963 3600 HPTS Debit Extended Data Fields e HPTS Debit Extended Data Fields wll x m Merchant Information OK BIN ts ABA H Jonn Cancel Settlement Agent jor Sharing Group OO Reimbursement Attr A Merchant Information BIN Enter your BIN in this field ABA Enter your ABA in this field Settlement Agent Enter your Settlement Agent in this field Sharing Group Enter your Sharing Group in this field Reimbursement Attr Enter your Reimbursement Attr in this field 127 National Bankcard Service
183. ompany ID The company ID is a unique number assigned to each merchant by ADSI Sequence Number Default Value Empty 6 digits This field displays your batch s sequence number This value is automatically incremented by the software during normal batch operation Do not alter this value unless directed by a Technical Support Representative Private Label Cards Default Unchecked If you check this box private label cards will be accepted Uncheck this option if you only want to process transactions using major credit cards Batch Information The fields in this section of the ASDI Extended Setup window display your open batch information These values are automatically incremented by PCCharge during normal batch operation Do not alter these values unless directed by a Technical Support Representative 18 American Express AMEX AMEX Notes e AMEX accounts are terminal based e AMEX will provide you with a 10 digit Merchant SE Number Use this as your Credit Card Company Number when setting up your account in PCCharge Consult the section Credit Card Company Setup in your PCCharge User s Manual for more information e Processing a credit card directly through American Express is slightly different from processing using other credit card processing companies Consult the section AMEX Settle Setup in your PCCharge User s Manual for more information e After batch settlement AMEX acknowledgement and confirmation fil
184. on Username Password m r Dial Backup F Use Dial Up Modem for Backup E 0 Internet Authorization Timeout Yalue seconds Communications Use Dial up Modem Default Selected Select this option if your account is set up to connect to GAPI using your modem Use TCP IP Default Unselected Select this option if your account is set up to connect to GAPI via TCP IP Network System Information System Address Default Empty This information will be supplied to you by your gift card processor System Port Default 443 This information will be supplied to you by your gift card processor 219 Dial Backup Use Dial up Modem for Backup This information is not accessible unless Use TCP IP is enabled Internet Authorization Timeout Value Default 60 Set this value to the number of seconds you want PCCharge to wait for TCP IP authorization from the processing company before timing out GAPI Gift Transaction Types Non Loyalty Card Activate This transaction type activates a gift card with a balance of a specified amount If the Amount is specified that amount must match the value of the card as it was set up with the processor Redemption This transaction type reduces the cardholder s account balance by a specified amount This transaction type is conceptually similar to a credit card Sale transaction Void This transaction type cancels an existing
185. on Note that this allows for dial up modem settlement only Authorization will still occur via whatever connection you ve selected from the Communications options in the BAMS FACTS Advanced Options window TCP IP SSL Default Checked If you check this box PCCharge will settle transactions for this account via your TCP IP SSL connection Note that this allows for TCP IP SSL settlement only Authorization will still occur via whatever connection you ve selected from the Communications options in the BAMS FACTS Advanced Options window TCP IP Lease Line Default Unchecked If you check this box PCCharge will settle transactions for this account via your TCP IP SSL connection Note that this allows for TCP IP SSL settlement only Authorization will still occur via whatever connection you ve selected from the Communications options in the BAMS FACTS Advanced Options window URL Default As Shown This information is not accessible unless TCP IP SSL or TCP IP Lease Line is checked This is the URL Internet address to which BAMS FACTS TCP IP settlement information will be sent Do not alter this value unless directed by a Technical Support Representative Port Default Empty This information is not accessible unless TCP IP SSL or TCP IP Lease Line is checked This is the port through which BAMS FACTS TCP IP settlement information will be sent Do not alter this value unless directed by a Technical Support Representati
186. on Id RIID in this field 205 Reimbursement Attr Enter your Reimbursement Attr in this field Merchant Information Name Enter your up to 25 character merchant name The name provided must correspond to the name printed on the customer receipt Location Enter your up to 13 character location city name as printed on the customer receipt State Enter your 2 character state province code Advanced Click this button to access the TSYS Advanced Options window TSYS Acquiring Solutions Advanced Options Tsys Gift Advanced Setup Communication C Use Dial up Modem Ze Use TCP IP Network System Information System Address eee System Port Dial Backup Information and Time out Information M Use Dial Up Modem for Backup Internet Authorization Timeout Value seconds 206 Communication Use Dial Up Modem Default Selected Select this option if your account is set up to connect to TSYS Acquiring Solutions using your modem Use TCP IP Default Unselected Select this option if your account is set up to connect to the TSYS Acquiring Solutions gateway to process transactions via TCP IP Network System Information Note This information is not accessible unless Use TCP IP is enabled System Address As Shown This is the TSYS Acquiring Solutions gateway Do not alter this value unless directed by a Technical Support Representative System Port As
187. on is not available unless Restaurant is selected as your business type Require Server ID Default Unchecked 2 digits By checking this box your employee would have to enter an identification code when entering the tip for a transaction Notes FDMS North Nash Restaurant will not allow Level Il transactions FDMS North Nash Restaurant does NOT support CVV2 CVC2 for hand keyed transactions Amex CID is supported only if Amex Split Auth or Settlement is enabled FDMS North Nash Restaurant WILL support both Card Present and Card Not Present transactions Advanced Click this button to access the FDNN Advanced Options window 45 FDNN Advanced Options E FDMS North Nash FDNN Advancennr4 Communications DK Use Dial up Modem K j Cancel Help m TCP IP Information Register Primary URL https yxn datawire net sd Secondary URL https diyeni datawire net sd Datawire ID pe ooo Dial Backup and Timeout Information Use Dial Up Modem for Backup feo Internet Authorization Timeout Value seconds 240 Internet Settlement Timeout Value B atch seconds Communications Use Dial Up Modem Default Selected Select this option if your account is set up to connect to FDMS North Nash using your modem Use IPN TCP IP Default Unselected Select this option if your account is set up to connect to FDMS North Nash via IPN TCP IP TCP IP Information N
188. on processing the device will automatically re initialize Merchants will not be able to access the PCCharge menu items transaction tabs or other tender type options during this re initialization period Surcharge Amount Interac allows surcharging at the point of sale terminal device The amount of the Surcharge may be defined within the Extended setup or directly on the Sale transaction form The cardholder must accept the surcharge fee as prompted through the PIN pad device to continue processing the transaction The Surcharge amount is not included in the transaction amount Sale A Sale reduces the cardholder s debit account by the amount of the transaction plus any Tip Cash Back or Surcharge amounts that may have been applied to the transaction Return Interac only allows returns to offset a purchase returns by themselves are not allowed Online Void Sale Online Void Return Online voids require a card swipe before the merchant will be able to select the appropriate transactions from the Process or View List list Once selected the cardholder will then be prompted for PIN in order to complete the transaction These are true voids and the cardholder will not be charged Language Selection Track data sent to the PIN pad will determine language on the PIN pad and whether the receipt will print in English or in French 132 RBS WorldPay LYNK Debit RBS WorldPay Debit Notes e RBS WorldPay debit accounts supp
189. on processing costs Floor Limit Default 0 00 Allows you to set the floor limit when using Express Pay Batch Information Primary Default Empty Allows you to enter a primary settlement phone number This phone number is used when closing your batch Secondary Default Empty Allows you to enter a secondary settlement phone number This phone number is used when closing your batch Terminal ID Default Empty Allows you to enter the terminal identification number of your merchant account Batch Default 001 The batch number is the counter for the current batch PCCharge automatically increments this value after every batch is settled Do not alter this value unless directed by a Technical Support Representative Location Enter a Location Number This value designates which site or location is processing the transactions Max Batch Size Default Empty This allows you to specify the maximum number of transactions per batch that PCCharge will send to the processor If your batch is greater than the number specified here PCCharge will split it into multiple batches each containing at most the number of transactions specified here The batches are then sent to the processor one at a time Example You have 250 transactions to settle and your Max Batch Size is set to 100 PCCharge will send two 100 transaction batches and one 50 transaction batch Note If you do not specify
190. one Software on the media will be free from defects in materials and workmanship for a period of ninety 90 days from the date of original shipment of the VeriFone Software by VeriFone to you or your reseller if you have purchased through a reseller To the maximum extent permitted by applicable law in the event of a breach of the foregoing limited warranty Licensee s sole and exclusive remedy shall be to return the media to VeriFone postage prepaid VeriFone shall at its option a provide a replacement in exchange for the defective media or b correct the defective media Any replacement media will be warranted for ninety 90 days DISCLAIMER OF WARRANTIES EXCEPT FOR THE LIMITED WARRANTY PROVIDED UNDER SECTION 5 ABOVE THE VERIFONE SOFTWARE IS PROVIDED AS IS WITH ALL FAULTS AND TO THE MAXIMUM EXTENT PERMITTED BY LAW WITHOUT ANY WARRANTY OF ANY KIND EXPRESS IMPLIED OR STATUTORY INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NON INFRINGEMENT OF THIRD PARTY RIGHTS WITHOUT LIMITING THE GENERALITY OF THE FOREGOING VERIFONE DOES NOT WARRANT AND MAKES NO ASSURANCES THAT THE OPERATION OF THE VERIFONE SOFTWARE WILL BE SECURE UNINTERRUPTED OR ERROR FREE AND HEREBY DISCLAIMS ALL LIABILITY ON ACCOUNT THEREOF UNDER NO CIRCUMSTANCES DOES VERIFONE REPRESENT OR WARRANT THAT ALL PROGRAM ERRORS IN THE VERIFONE SOFTWARE CAN BE REMEDIED LIMITATIONS OF LIABILITY NOTWITHSTANDING
191. one number will appear on your customer s statement and will provide your customers with a way of contacting you CCS Org ID Default Empty 3 digits Enter your 3 digit organization ID CCS Store Code Default Empty 9 digits Enter your 9 digit store code Client Name Default Empty 1 32 characters Enter your client name Batch Information Primary Default Empty Allows you to enter a primary settlement phone number This phone number is used when closing your batch 226 Secondary Default Empty Allows you to enter a secondary settlement phone number This phone number is used when closing your batch Terminal ID Default Empty Allows you to enter the terminal identification number of your merchant account Batch Default 000 The batch number is the counter for the current batch PCCharge automatically increments this value after every batch is settled Do not alter this value unless directed by a Technical Support Representative Location Enter a Location Number This value designates which site or location is processing the transactions Max Batch Size Default Empty This allows you to specify the maximum number of transactions per batch that PCCharge will send to the processor If your batch is greater than the number specified here PCCharge will split it into multiple batches each containing at most the number of transactions spec
192. open port 443 for outgoing and incoming data This is the TCP IP port used by the FDMS South gateway FDMS South Contact Information WWW http www fdms com Customer Service 800 732 9195 58 FDMS South Extended Data Fields BS FDMS South NaBANCO NB Extended Daten l E Modem TI MCI Login C Mail Order ea C Restaurant FirstData IPN Help Company Type Connect Dial Options Authorization Information Batch Information Terminal Serial Number 0000 Terminal Serial Number foo een J Qual Code Discover SE Number lt DEES JCB SE Number IT Beet JAL SE Number my Diners ClubSENumbe Zip Code IT Carte Blanche SE Number Category Code M FirstData IPN Information Register Primary URL Port https staging1 datawire net sd Secondary URL https staging2 datawire net sd Datawire ID Connection Timeout Jee Settlement Timeout 240 gt Restaurant Information gt p Purchase Cards E Require Server ID IV Enable Commercial Card Fields r Batch Dial Backup Max Batch Size 150 FE Use DialUp Modem for Backup Company Type Retail Default Selected Select this option if FDMS South classifies your business as Retail most of your business is done face to face with the customer Mail Order Default Unselected Select this option if FDMS South classifies your business as MOTO Mail Order
193. ort DUKPT key management e PCCharge can connect to RBS WorldPay debit via a dial up modem connection PCCharge will connect to RBS WorldPay debit via the communications method you ve specified for RBS WorldPay credit o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 o Consult the section ISDN Processing in About Communication Types for more information on TCP IP processing see page 15 RBS WorldPay Debit Contact Information e WWW http www rbsworldpay com e Customer Service 800 859 5965 RBS WorldPay Debit Extended Data Fields ex RBS WorldPay Debit Extended Data Fields Merchant Information OK BIN 542929 sa ABA H 999999999 Cancel Settlement Agent H 0000 Sharing Group y Reimbursement Attr IZ Merchant Information BIN Enter your BIN in this field ABA Enter your ABA in this field Settlement Agent Enter your Settlement Agent in this field Sharing Group Enter your Sharing Group in this field Reimbursement Attr Enter your Reimbursement Attr in this field 133 TSYS Acquiring Solutions VISA Debit TSYS Acquiring Solutions Debit Notes e TSYS Acquiring Solutions debit accounts support DUKPT key management e PCCharge can connect to TSYS Acquiring So
194. ote This information is not accessible unless IPN TCP IP is enabled Primary URL Default As Shown This is the primary URL of this processor s gateway Do not change this setting unless directed by a Technical Support Representative 46 Secondary URL Default As Shown This is the secondary URL of this processor s gateway Do not change this setting unless directed by a Technical Support Representative Datawire ID Default Empty This information will be provided to you by FDMS North Nash AKA DID or Device ID Dial Backup Note This information is not accessible unless Use IPN TCP IP is enabled Use Dial up Modem for Backup Default Unchecked By checking this box PCCharge will attempt to connect to the processing company via dial up modem if unable to establish a TCP IP connection Internet Authorization Timeout Value Default 60 Set this value to the number of seconds you want PCCharge to wait for an authorization when connecting via TCP IP The backup dial up modem is then used to establish a connection to this processing company Internet Settlement Timeout Value Batch Default 240 Set this value to the number of seconds you want PCCharge to wait for a settlement when connecting via TCP IP The backup dial up modem is then used to establish a connection to this processing company 47 FDMS North CardNet CES FDMS North Notes FDMS North accounts are terminal base
195. ou FTP Address Default 204 134 12 112 Enter the FTP address provided to you by Check Services powered by RMRS or your merchant service provider Connect via Dial Default Unselected Select this option if you want to connect to Check Services powered by RMRS via a dial up connection Connect via TCP IP Default Selected Enter the FTP address provided to you by Check Services powered by RMRS or your merchant service provider 140 CrossCheck CRCK Check CRCK Check Notes e PCCharge can connect to CRCK via a dial up modem connection or an Internet connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 CRCK Check Contact Information e WWW http www cross check com e Customer Service 800 552 1900 CRCK Extended Data Fields CrossCheck Extended Setup Network System Information E Communications Ze Connect via Dial C Connect via TCP IP I Truncate Checks Check Truncation Setup ge Leg Image Upload FTP Setup Cancel Help Host Name PPP User Name PPP Password FTP User Name FTP Password Phone Num RDM 6000 7000 Phone Num Other 141 Network System Information Note This information is not ac
196. ow VTEC Giftcard Connection Setup VTEC Giftcard Connection setup ES m Communications OK Use Dial up Modem C Use TCP IP Cancel Network System Information System Address 10 2 201 3 System Port Dial Backup M Use Dial Up Modem for Backup Lei Internet Authorization Timeout Value seconds 240 Internet Settlement Timeout Value Batch seconds 214 Communications Use Dial up Modem Default Selected Select this option if your account is set up to connect to VTEC using your modem Use TCP IP Default Unselected Select this option if your account is set up to connect to VTEC via a TCP IP connection Network System Information Note This information is not accessible unless Use TCP IP is enabled System Address As Shown This is the primary address of the VTEC gateway Do not alter this value unless directed by a Technical Support Representative System Port Default Empty This is the port through which VTEC transactions are sent Do not alter this value unless directed by a Technical Support Representative Dial Backup Note This information is not accessible unless Use TCP IP is enabled Use Dial Up Modem for Backup Default Unchecked Not implemented Internet Authorization Timeout Value Default 60 Not implemented Internet Settlement Timeout Value Batch Default 240 Not implemented VTEC Gift Transact
197. p i Reimbursement Attr P FCS ID Enable Discretionary Data Merchant Information BIN Enter your BIN in this field ABA Enter your ABA in this field Settlement Agent Enter your Settlement Agent in this field 158 Sharing Group Enter your Sharing Group in this field Reimbursement Attr Enter your Reimbursement Attr in this field FCS ID Enter your FCS ID in this field Enable Discretionary Data Default Unchecked If you check this box a form will load that allows you to enter additional descriptive data to be stored and sent at settlement When the Enable Discretionary Data checkbox is checked the following form will load when processing a transaction This form will allow the merchant to include any sort of data that they wish along with the transaction The information entered into these fields is automatically displayed in all caps e Item Descriptions E item Descriptions Description 1 I Description 2 Description 3 159 FDMS Atlanta Inc BPAS EBT FDMS Atlanta EBT Notes e PCCharge can connect to FDMS Atlanta via a dial up modem connection or an Internet connection PCCharge will connect to FDMS Atlanta EBT via the communications method you ve specified for FDMS Atlanta credit o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the sect
198. p dial up modem you ve selected will then be used to connect 143 FDMS North CardNet CES Check FDMS North Check Notes PCCharge can connect to FDMS North via a dial up modem connection or an Internet connection PCCharge will connect to FDMS North check via the communications method you ve specified for FDMS North credit o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 If your network is protected by a firewall you ll need to completely open port 443 for outgoing and incoming data This is the TCP IP port used by the FDMS North gateway FDMS North Check Contact Information WWW http www fdms com Customer Service 800 346 3315 FDMS North Check Extended Data Fields No extended account information is required for accounts set up with this check services company 144 National Check Network RMRS Check National Check Network Check Notes e PCCharge can connect to National Check Network via a dial up modem connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 e This processor allows you to upload scanned check images captured using either the RDM EC5002i or eN Check 2600 check reader Aft
199. page 14 e If your network is protected by a firewall you ll need to completely open port 443 for outgoing and incoming data This is the TCP IP port used by the FDMS Atlanta gateway e Because the Internet connection to FDMS Atlanta is XML based it is necessary to install Microsoft s Internet Explorer version 6 or higher prior to setting up your FDMS Atlanta account This will install the XML parser needed to communicate with FDMS Atlanta FDMS Atlanta Debit Contact Information D WWW http www firstdata com e Customer Service 800 733 3322 800 238 7675 FDMS Atlanta Debit Extended Data Fields No extended account information is required for accounts set up with this debit card processing company 117 FDMS North Nash FDNN Debit FDMS North Nash Debit Notes e FDMS North Nash debit accounts support DUKPT key management e PCCharge can connect to FDMS North Nash debit via a dial up modem connection or an Internet connection PCCharge will connect to FDMS North Nash debit via the communications method you ve specified for FDMS North Nash credit o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 e If your network is protected by a firewall you ll need to completely open port 443 for outgoing an
200. page 14 e If your network is protected by a firewall you ll need to completely open port 443 for outgoing and incoming data This is the TCP IP port used by the Paymentech gateway e It is required that you enter a Ticket Number into PCCharge for Paymentech GSAR e Commerce transactions e PCCharge Client If a timeout occurs when using the SC 5000 MAC with Paymentech the device will automatically re initialize Merchants will not be able to access the menu items transaction tabs or other tender type options during this re initialization period Paymentech Contact Information e WWW http www chasepaymentech com e Customer Service 800 254 9556 Paymentech Batch Inquiry Merchants with Paymentech retail MOTO and e commerce accounts have the ability to inquire about their open batch and receive results that are separated by card type and tender type This function is accessed much like a standard PCCharge batch inquiry simply click Batch gt Inquire gt Open Batch PCCharge will prompt you to specify which merchant number if you have more than one and will then display the Open Batch Inquiry window Click the OK button and Paymentech will respond with your batch information separated by card and tender types Additionally you can request an inquiry for specific card tender types To do this select the appropriate card tender type from the Batch gt Inquire menu Paymentech offers results for the following
201. pe Restaurant Default Selected Select this option if MELL classifies your business as a restaurant Other Default Unselected Select this option if MELL classifies your business as something other than a restaurant Require Server ID Default Unselected By selecting this option your employee would have to enter an identification code when entering the tip for a transaction Note This option is selectable only when the Restaurant option is selected Require Clerk ID Default Unselected By selecting this option your employee would have to enter an identification code when entering a transaction Note This option is selectable only when the Other option is selected 183 MELL Gift Transaction Types Activate This transaction type activates a gift card with a balance of a specified amount Sale This transaction type reduces the cardholder s account balance by a specified amount This transaction type is conceptually similar to a credit card Sale transaction Void This transaction type cancels an existing gift card transaction This transaction type is conceptually similar to a credit card Void transaction Refund This transaction type increases the cardholder s account balance by a specified amount This transaction type is conceptually similar to a credit card Credit transaction Cash Back This transaction type increases the cardholder s account balance by a specified amount This tra
202. plied by FDMS South Secondary URL Default Empty Set this to the URL of gateway supplied by this processor e Port Default Empty Set this to the port on which the gateway service listens for connections supplied by FDMS South Datawire ID Default Empty Up to 32 alphanumeric characters Provided by FDMS South AKA Datawire ID Do not alter this value unless directed by a Technical Support Representative Connection Timeout Default 45 Set this value to the number of seconds you want PCCharge to wait for authorization from the processing company before timing out Settlement Timeout Default Empty Set this value to the number of seconds you want PCCharge to wait for settlement from the processing company before timing out Restaurant Information Note These settings are not accessible unless Business Type is set to Restaurant Require Server ID Default Unchecked 2 digits By checking this box your employee would have to enter an identification code when entering the tip for a transaction Note FDMS South will not allow your actual total sale including gratuity amount to exceed 120 of the originally authorized sale amount Purchase Cards Enable Commercial Card Fields Default Checked Uncheck this box if your company s account is not set up to accept commercial cards Dial Backup Note This information is not accessible unless Use TCP IP is enabled Use D
203. plit it into multiple batches each containing at most the number of transactions specified here The batches are then sent to the processor one at a time Example You have 250 transactions to settle and your Max Batch Size is set to 100 PCCharge will send two 100 transaction batches and one 50 transaction batch Note If you do not specify a value in the Max Batch Size field PCCharge will default to sending the maximum number of transactions per batch accepted by the processor For FDMS North Nash this is 999 The following information applies to those high end users who settle batches consisting of 100 or more transactions Individual transactions within the batch are transmitted with extra information that can rapidly consume available system memory and resources For those FDMS North Nash users who settle a high volume of transactions we recommend the following system memory specifications e to settle a batch of 100 or more transactions 64 megabytes system memory e to settle a batch of 500 or more transactions 128 megabytes system memory e to settle a batch of 1000 or more transactions 256 megabytes system memory Mail Order E Commerce Options Note Mail order options are not accessible unless your business type is set to Mail Order Print Customer Service Number on Statement Default Checked This option allows you to print your customer service phone number on your customer s credit card statement Phone Number
204. ption your employee would have to enter an identification code when entering a transaction WRLD Gift Transaction Types e Activate This transaction type activates a gift card with a balance of a specified amount If no Certificate Number is specified the gift card processing company will assign a unique number to that account e Add Value Points This transaction type increases the cardholder s account balance by a specified amount This transaction type is conceptually similar to a credit card Credit transaction e Balance This transaction type looks up a gift card account and returns the balance e Redeem Points This transaction type increases the cardholder s account balance by a specified amount This transaction type is conceptually similar to a credit card Credit transaction e Sale This transaction type reduces the cardholder s account balance by a specified amount This transaction type is conceptually similar to a credit card Sale transaction 223 Appendix F Private Label Processing Companies Your processing company vendor merchant service provider should have provided you with most of the information on each company s Extended Data Fields window Check the documentation you received upon setting up your private label processing company merchant account 224 CitiCorp CITI Private Label CITI Private Label Notes PCCharge can connect to CITI Private Label via a dial up modem connection or an Intern
205. r the transaction or you may click Send to process the transaction 86 Elavon NOVA Elavon Notes e Elavon accounts can be either host based or terminal based except for Restaurant accounts terminal based e Elavon will provide you with a 3 16 digit Terminal ID Use this as your Credit Card Company Number when setting up your account in PCCharge Consult the section Credit Card Company Setup in your PCCharge User s Manual for more information e PCCharge can connect to Elavon via a dial up modem connection or an Internet connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 e If your network is protected by a firewall you ll need to completely open port 8100 for outgoing and incoming data This is the TCP IP port used by the Elavon gateway e Elavon does not currently accept PS2000 data being captured during a Pre auth transaction if your account is in host mode Therefore Elavon merchants in host mode will encounter transaction downgrades for this transaction type which will result in higher per transaction costs We recommend that Elavon merchants in host mode use Sale transactions instead of the standard Pre auth Post auth combination e Elavon account holders can now process prepaid cards Prepaid car
206. rdholder Activated Terminal Type Not implemented Advanced Click this button to access the RBS WorldPay Advanced Options window 103 RBS WorldPay Advanced Options x r Communications C Use Dial up Modem C UselSDN s Cancel Use TCP IP Pass Through r Network System Information System Address tptrans lynksystems com System Port 6660 m Dial Backup and Timeout Information JW Use Dial Up Modem for Backup len Internet Authorization Timeout Value seconds 249 Internet Settlement Timeout Value Batch seconds Communication Use Dial up Modem Default Selected Select this option if your account is set up to connect to RBS WorldPay using your modem Use ISDN Default Unselected Allows you to process transaction using an ISDN connection to RBS WorldPay made by a router on your network Use TCP IP Default Unselected Select this option if your account is set up to connect to RBS WorldPay via TCP IP Use TCP IP Pass Through Default Unselected Not implemented 104 Network System Information System Address As Shown This is the RBS WorldPay gateway Do not alter this value unless directed by a Technical Support Representative System Port As Shown Do not alter this information unless directed by a Technical Support Representative Dial Backup Use Dial up Modem for Backup Default Unchecked By checking this box PC
207. re and Partial Authorization Reversal Balance Inquire This transaction type simply displays the available balance for a prepaid card Note If a terminal based Elavon merchant has performed a Partial Auth Reversal the prepaid card s balance will not reflect that reversal of funds until after that s day s batch has been settled Partial Authorization Reversal This transaction type reverses returns the transaction amount removed from a card after a partial authorization has occurred This transaction amount cannot be modified it will be the total amount that was approved during the original partial authorization Example A customer has 10 on her card and purchases a 15 item PCCharge will accept the transaction remove all 10 from her card and report an Amount Due of 5 Upon hearing this the customer decides that she does not wish to use her prepaid card 91 The merchant immediately performs a Partial Authorization Reversal and the 10 is returned to the customer s prepaid card If an account is host based Elavon requires that any Partial Authorization Reversals MUST be processed immediately after the partial authorization occurs This is especially important if you are using PCCharge Client since other users may be processing transactions simultaneously Should your Partial Authorization Reversal be rejected you can perform a Credit transaction instead Terminal based accounts may process Partial Authorization Reversals
208. regular dial up transactions You enter the transaction information exactly as you would normally The only difference is how the information is sent to the processing company Is this safe Yes this method of processing transactions is very safe PCCharge makes a lease line connection directly to your payment processing company Therefore you have a private secure connection 14 Do need a modem No however it is recommended A modem can be used as a backup communications method should your lease line connection fail and if Dial Backup connections are supported by your payment processing company Can engage in other Internet activities browsing downloading etc while authorizing or settling a large group of transactions Yes however we highly recommend that you do not Any other Internet activities will affect the rate at which your transactions will be authorized or settled Additionally we recommend that you close all other running applications Internet related or not Internet related while authorizing or settling a large group of transactions ISDN Processing What is ISDN processing Some payment processing companies offer the ability to process transactions through an ISDN PCCharge takes advantage of this feature The following requirements must be fulfilled before you can connect to a processing company via ISDN e You ll need to have a special ISDN modem Contact your processing company and or merchant ser
209. retry reversal transactions indefinitely Process Reversals every secs Default Empty Allows you to specify how often PCCharge will attempt to process reversals Retry Reversals every secs Default Empty Allows you to specify how often PCCharge will retry reversals Download Click this button to have PCCharge contact FDMS Atlanta and download updated account configuration information Advanced Click this button to enter the Buypass Advanced Options window Buypass Advanced Options wi EIDMS Atlanta Achanced Otto r Communications C Use Dial up Modem Cancel Help Ge Use TCPAP m Network System Information Register 1 vu Primary Authorization Address https stagingl datawire net sd Secondary Authorization Address https staging2 datawire net sd Datawire ID Jooo 0126856494415995 m Dial Backup and Timeout Information a S Jeo Internet Authorization Timeout Value seconds 240 Internet Settlement Timeout Value Batch seconds 36 Communications Use Dial Up Modem Default Selected Select this option if your account is set up to connect to FDMS Atlanta via dial up modem Use TCP IP Default Unselected Select this option if your account is set up to connect to FDMS Atlanta via Secure Transport formerly Datawire Network System Information Note This information is not accessible unless Use TCP IP is enabled e Use TCP
210. rge User s Manual for more information PCCharge can connect to FDMS North Nash via a dial up modem connection or an Internet connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 If your network is protected by a firewall you ll need to completely open port 443 for outgoing and incoming data This is the TCP IP port used by the FDMS North Nash gateway FDMS North Nash Contact Information WWW http www fdms com Customer Service 800 346 3315 42 FDMS North Nash Extended Data Fields TE FMS North Nash FONN Extended Data Fields zl Mail Order Cancel Ir C Electronic Commerce Advanced C Restaurant Company Information Enable Commercial Card Fields c r c r Enable Partial Auth c Batch Agent Identification Service Max Batch Size 350 Visa ID Visa Bid Ir Visa AUAR Jee P E Pri VVFOO9 Phone Number Ir FSA HRA Information I Enable FSA HRA Cards Business Type Retail Default Selected Select this option if FDMS North Nash classifies your business as Retail most of your business is done face to face with the customer Mail Order Default Unselected Select this option if FDMS North Nash classifies your business as
211. rge will allow you to perform Balance w Lock transactions in addition to standard Balance transactions Consult the section All about ValueLink VLNK Gift Card Transactions in your PCCharge User s Manual for more information on Redemption Redemption Unlock Balance and Balance w Lock transactions Require Server ID Default Unchecked 2 digits By checking this box your employee would have to enter an identification code when entering the tip for a transaction Advanced Click this button to access the VLNK Advanced Options window 209 VLNK Advanced Options fy VLNK Advanced Options x r Communications OK Ze Use Dial up Modem Use TCP IP m TCP IP Information Primary URL https vxn datawire net sd Secondary URL https vxn1 datawire net sd Datawire ID Dial Backup J Use Dial Up Modem for Backup 60 Internet Authorization Timeout Value seconds Communications Use Dial up Modem Default Selected Select this option if your account is set up to connect to VLNK using your modem Use TCP IP Default Unselected Select this option if your account is set up to connect to VLNK via a TCP IP connection TCP IP Information Note This information is not accessible unless Use TCP IP is enabled Register Click this button to obtain your Primary URL and Secondary URL from VLNK Primary URL Default As Shown After you click Regis
212. s Default Checked Uncheck this box if your company s account is not set up to accept commercial cards Process MC Reversals Default Unchecked Not implemented Process Visa Reversals Default Unchecked Not implemented Enable Partial Auth Default Unchecked Check this box if you wish to send a flag indicating the merchant will accept partial authorizations If it is a pre paid card and the transaction amount is greater than the Open To Buy amount on the card FDMS North will approve it and send back an Amount Due If the same transaction is processed but the Partial Authorizations option is not enabled FDMS North will decline the transaction This checkbox must be enabled in conjunction with the Enable FSA HRA Cards option in order to allow for Partial Authorizations for FSA Note The Enable Partial Auth option must be checked in order to run Credit or Debit Balance Inquiries with FDMS North as this functionality is tied to the Partial Authorization functionality Batch Max Batch Size Default Empty This allows you to specify the maximum number of transactions per batch that PCCharge will send to the processor If your batch is greater than the number specified here PCCharge will split it into multiple batches each containing at most the number of transactions specified here The batches are then sent to the processor one at a time Example You have 250 transactions to settle and your Max Ba
213. s NBS Debit National Bankcard Services Debit Notes e NBS debit accounts support DUKPT key management e PCCharge can connect to NBS debit via a dial up modem connection or a TCP IP via Datawire connection PCCharge will connect to NBS debit via the communications method you ve specified for NBS credit o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 If your network is protected by a firewall you ll need to completely open port 443 for outgoing and incoming data This is the TCP IP port used by the NBS gateway National Bankcard Services Contact Information D WWW http www nbs inc com e Customer Service 800 827 4634 NBS Debit Extended Data Fields 91 gt CAT Settings C Customer Activated Cancel CAT Settings None Default Selected Customer Activated Default Unselected Select this option if this is a self service terminal 128 Elavon NOVA Debit Elavon Debit Notes e _Elavon debit accounts support both Master Session and DUKPT key management e PCCharge can connect to Elavon debit via a dial up modem connection or an Internet connection PCCharge will connect to Elavon debit via the communications method you ve specified for Elavon credit o Consult
214. s box if your company s account is set up to accept commercial cards Current Batch Information These values are automatically incremented by PCCharge during normal batch operation Do not alter these values unless directed by a Technical Support Representative 22 Amex SSL FTP Host Information Submitter ID up to 16 alphanumeric characters This information will be supplied to you by AMEX or your merchant service provider It is a unique number assigned to the merchant for settlement File Name up to 16 alphanumeric characters This information will be supplied to you by AMEX or your merchant service provider This is a unique identifier uses to name the settlement file that will be transmitted to AMEX s servers User Name up to 16 alphanumeric characters This information will be supplied to you by AMEX or your merchant service provider AMEX may refer to this as Name or Process Control ID Password up to 16 alphanumeric characters This information will be supplied to you by AMEX or your merchant service provider AMEX may refer to this as Password or NAPID Settlement Address Default fsgateway aexp com This information will be supplied to you by AMEX or your merchant service provider AMEX may refer to this as IP Address or FTP Address Be sure to use the exact information provided to you by AMEX do not add any HTTP or FTP header to the address you are given Send to Test Sys
215. s checked PCCharge will allow the cardholder to make a purchase using the remainder of the card s balance in addition to some other tender type cash credit check Example The cardholder has 10 remaining in her account She purchases an item for 15 using her VLNK card If Allow Split Tender for Redemptions is checked PCCharge will allow this transaction deducting all 10 from the card s balance PCCharge then prompts the user to collect the other 5 from the customer to complete the transaction If Allow Split Tender for Redemptions is unchecked PCCharge will not allow this transaction and will instead display an NSF error since the account does not contain sufficient funds to process the transaction Consult the section All about ValueLink VLNK Gift Card Transactions in your PCCharge User s Manual for more information on Redemption transactions Simulate Pre Auth Process Default Unchecked This option exists to provide merchants with the ability to use their ValueLink accounts to process transactions in a manner similar to the credit card Pre Auth Post Auth process This section is not accessible unless Restaurant or Electronic Commerce is selected as an Industry Type If this option is unchecked PCCharge will process all Redemption and Balance transactions normally If this option is checked PCCharge will allow you to perform Redemption Unlock transactions in addition to standard Redemption transactions Also PCCha
216. s consisting of 100 or more transactions Individual transactions within the batch are transmitted with extra information that can rapidly consume available system memory and resources For those FDMS Nashville users who settle a high volume of transactions we recommend the following system memory specifications D to settle a batch of 100 or more transactions 64 megabytes system memory e to settle a batch of 500 or more transactions 128 megabytes system memory e to settle a batch of 1000 or more transactions 256 megabytes system memory Agent Identification Service Visa ID This is a 1 character field provided by Visa Visa Bid This is a 5 character business identifier provided by Visa 39 Visa AUAR This is a 6 character field that contains Visa s Agent Unique Account Result TPP ID Default VVF009 This is a 6 character field that contains the First Data TPP Vendor ID This is provided by First Data and is for all card types Advanced Click this button to access the FDCN Advanced Options window FDCN Advanced Options a FDCN Advanced Options Communications Use Dial up Modem Cancel TCP IP Information Register Primary URL https staging1 datawire net sd Secondary URL https staging2 datawire net sd Datawire ID 0001 0012943375186951 Dial Backup and Timeout Information ja 60 Internet Authorization Timeout Value seconds 240 Internet Settlement Timeout Value Batch seconds
217. s to SPS SPS or your merchant service provider will assign this number to you FTP Address Default Empty Enter the FTP address provided to you by SPS or your merchant service provider Connect via Dial Default Unselected Select this option if you want to connect to SPS via a dial up connection Connect via TCP IP Default Selected Enter the FTP address provided to you by SPS or your merchant service provider Advanced Click this button to access the Secure Payment Systems Advanced Options window 150 Secure Payment Systems SPS Advanced Options Secure Payment Systems Advanced Options x m Communications C Use Dial up Modem G Se Cancel m TCP IP System Information Primary Authorization Address Port https spaysys com cgi bin cgiwrap noauth 443 r Dial Backup IT Use Dial Up Modem for Backup eo Internet Authorization Timeout Value seconds Communication Use Dial up Modem Default Unselected Select this option if your account is set up to connect to SPS using your modem Use TCP IP Default Selected Select this option if your account is set up to connect to the SPS gateway to process transactions via TCP IP TCP IP System Information Note This information is not accessible unless Use TCP IP is enabled Primary Authorization Address Default As Shown This is the SPS gateway This information will be provided to you b
218. s transaction type activates a gift card with a balance of a specified amount If no Certificate Number is specified the gift card processing company will assign a unique number to that account Deactivate This transaction is the opposite of the Activate transaction It invalidates an existing active card Enter the existing account balance into the Amount field to close the account 175 Fifth Third Bank St Pete BPS Gift Fifth Third Bank St Pete Gift Notes PCCharge can connect to Fifth Third Bank St Pete via a dial up modem connection an Internet connection or a lease line connection O O O Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 Consult the section Lease Line Processing in About Communication Types for more information on lease line processing see page 14 If your network is protected by a firewall you ll need to completely open port 443 for outgoing and incoming data This is the TCP IP port used by the Fifth Third Bank St Pete gateway e The Terminal IDs for your Fifth Third Bank St Pete debit EBT and gift accounts can all be the same number However the Terminal ID for your Fifth Third Bank St Pete credit account must be a different number if your Fifth Third Bank St Pete cre
219. s transactions FDMS Omaha will provide you with a 13 16 digit Merchant Number Use this as your Credit Card Company Number when setting up your account in PCCharge Consult the section Credit Card Company Setup in your PCCharge User s Manual for more information PCCharge can connect to FDMS Omaha via a dial up modem connection or an Internet connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 If your network is protected by a firewall you ll need to completely open port 443 for outgoing and incoming data This is the TCP IP port used by the FDMS Omaha gateway FDMS Omaha Contact Information WWW http www fdms com Customer Service 800 876 0026 FDMS Omaha Extended Data Fields A FDC Extended Data Fields lol xj m Device Device ID SS Cancel m Numbers Last Transaction fooo Advanced Active Batch fo m Company Information Business Type Address Verification Retail ei Enable Commercial Mail Order Card Fields eCommerce SprintNet Information Use SprintNet SprintNet Address 97636 54 Device Device ID Default Empty The device ID is a 4 character value It differentiates multiple devices with the same merchant number
220. s you want PCCharge to wait for TCP IP settlement from the processing company before timing out The backup dial up modem you ve selected will then be used to connect Number of Retries Default 00 Set this value to the number of times you want PCCharge to try to connect before giving up on the IP connection 68 Global Payments East NDC Global Payments East Notes Global Payments East accounts are host based except for Restaurant accounts terminal based Global Payments East will provide you with a 1 15 digit Merchant Number Use this as your Credit Card Company Number when setting up your account in PCCharge Consult the section Credit Card Company Setup in your PCCharge User s Manual for more information PCCharge can connect to Global Payments East via a dial up modem connection or an Internet connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 If your network is protected by a firewall you ll need to completely open port 443 for outgoing and incoming data This is the TCP IP port used by the Global Payments East gateway If you re using your Global Payments East account to process a non swiped manually entered Visa or Discover transaction you must specify a CVV2 CID value or yo
221. t Communication Types for more information on TCP IP processing see page 14 If your network is protected by a firewall you ll need to completely open port 443 for outgoing and incoming data This is the TCP IP port used by the HPTS gateway HPTS Contact Information WWW http www heartlandpaymentsystems com Customer Service 888 963 3600 75 HPTS Extended Data Fields Heartland Payment Systems Extended Data Fields Business Type Ze Retail C Restaurant Mail Order c Merchant Information Bin Store Terminal Chain Agent Currency Code Country Code City Code Language Code Category Code Time Zone Cust Service Restaurant Information Business Type Company Information E Cancel r Advanced Enable Partial Auth Express Pay Enable Express Pay Geng Batch Information Primary 1 800 726 0363 Secondary 1 800 253 6043 Batch bo 8Frt C SO Location 00001 Max Batch Size H Settlement Port 22342 FSA HRA Information Enable FSA HRA Cards Retail Default Selected Select this option if HPTS classifies your business as Retail most of your business is done face to face with the customer Mail Order Default Unselected Select this option if HPTS classifies your business as MOTO Mail Order Telephone Order Restaurant Default Unselected Select this option if HPTS classifies
222. t Terminal Type is set to Host Capture you can use the same Terminal ID for all your Fifth Third Bank St Pete accounts Fifth Third Bank St Pete Debit Contact Information e WWW http www 53 com D Customer Service 877 744 5300 Fifth Third Bank St Pete Debit Extended Data Fields im Fifth Third Bank St Pete Debit Setup x r Setup Information Terminal ID Wardholder Activated Terminal Type Cancel f HonTeminal C Automated Dispensing Setup Information Terminal ID Default Value Empty 3 digits Allows you to enter your Terminal Identification Number 123 Cardholder Activated Terminal Type These options primarily apply to applications that are integrated with PCCharge Most users should leave the default option checked Non Terminal This section is not accessible unless Retail is selected as a Business Type for your Fifth Third Bank St Pete credit account Non Terminal Default Value Selected Select this option if your account is not set up as a self service terminal Terminal ID Default Value Unselected Select this option if your account is set up as a self service terminal 124 Global Payments East NDC Debit Global Payments East Debit Notes e Global Payments East debit accounts support MAC key management e PCCharge can connect to Global Payments East debit via a dial up modem connection or an Internet connection PCCharge will conne
223. t of this information Bin Default Empty 6 digits Enter the 6 digit non zero acquiring bank s identification number Store Default Empty 4 digits Enter the 4 digit Store Number that identifies your merchant account Terminal Default Empty 4 digits Enter your account s Terminal Number Chain Default Empty 6 digits Enter your account s Chain Number Agent Default Empty 6 digits Enter your account s Agent Number Currency Code Default 840 3 digits Enter the 3 digit code identifying the type of currency being used 840 is the setting for U S dollars Country Code Default 840 3 digits Enter the 3 digit code identifying your country The Country Code 840 represents the United States City Code Default Empty Enter your zip code Enter only the first five digits of the zip code Language Code Default 00 2 digits Enter the 3 digit code identifying your language The default setting of 00 is for U S English Category Code Default Empty 4 digits Enter the 4 digit category code identifying your merchant type This is sometimes known as the SIC or the MCC Time Zone Default Empty 3 digits Enter the Time Zone Code corresponding to your time zone Time Zone Eastern Central Mountain Pacific Arizona Time Zone Code 705 706 707 708 107 Customer Service Enter your business s 10 digit phone number This ph
224. t this option if BAMS FACTS classifies your business as MOTO Mail Order Telephone Order eCommerce Default Unselected Select this option if BAMS FACTS classifies your business as e Commerce Enable Commercial Card Fields Default Checked Uncheck this box if your company s account is not set up to accept commercial cards Enable Discretionary Data Default Unchecked If you check this box a form will load that allows you to enter additional descriptive data to be stored and sent at settlement When the Enable Discretionary Data checkbox is checked the following form will load when processing a transaction This form will allow the merchant to include any sort of data that they wish along with the transaction The information entered into these fields is automatically displayed in all caps Discretionary data can be submitted for Sales Pre Auths Credits and Voice Auths 25 m Item Descriptions x item Descriptions Description 1 I Description 2 Description 3 Enable Partial Auth Default Unchecked Check this box if you wish to send a flag indicating the merchant will accept partial authorizations If it isa pre paid card and the transaction amount is greater than the Open To Buy amount on the card BAMS FACTS will approve it and send back an Amount Due If the same transaction is processed but the Partial Authorizations option is not enabled BAMS FACTS will decline the trans
225. tch Size is set to 100 PCCharge will send two 100 transaction batches and one 50 transaction batch Note If you do not specify a value in the Max Batch Size field PCCharge will default to sending the maximum number of transactions per batch accepted by the processor For FDMS North this is 999 The following information applies to those high end users who settle batches consisting of 100 or more transactions Individual transactions within the batch are transmitted with extra information that can rapidly consume available system memory and resources For those FDMS North users who settle a high volume of transactions we recommend the following system memory specifications e to settle a batch of 100 or more transactions 64 megabytes system memory e to settle a batch of 500 or more transactions 128 megabytes system memory e to settle a batch of 1000 or more transactions 256 megabytes system memory 50 Mail Order E Commerce Options Note Mail order options are not accessible unless your business type is set to Mail Order Print Customer Service Number on Statement Default Checked This option allows you to print your customer service phone number on your customer s credit card statement Phone Number Default Empty This allows you to specify your customer service phone number MC Commercial Card Information Merchant Tax ID This is an assigned tax identification number used for MasterCard commercial card pr
226. tem Default Unchecked Check this box to determine the format of the files that PCCharge receives from AMEX Do not alter unless directed by a Technical Support Representative 23 BAMS FACTS NPC BAMS FACTS Notes e BAMS FACTS accounts are terminal based e BAMS FACTS will provide you with a 12 digit Merchant Number Use this as your Credit Card Company Number when setting up your account in PCCharge Consult the section Credit Card Company Setup in your PCCharge User s Manual for more information e PCCharge can connect to BAMS FACTS to authorize transactions via a dial up modem connection or an Internet connection PCCharge can connect to BAMS FACTS to settle transactions via a dial up modem connection lease line connection or an Internet connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 o Consult the section Lease Line Processing in About Communication Types for more information on lease line processing see page 14 If your network is protected by a firewall you ll need to completely open port 29506 for authorization and port 29516 for settlement These are the TCP IP ports used by the BAMS FACTS gateway e PCCharge supports the Bill Pay program with this processor During a transac
227. ter this field will contain the primary URL of this processor s gateway Do not change this setting unless directed by a Technical Support Representative Secondary URL Default As Shown After you click Register this field will contain the secondary URL of this processor s gateway Do not change this setting unless directed by a Technical Support Representative Datawire ID Default Empty After you click Register this field will contain your Datawire ID Do not change this setting unless directed by a Technical Support Representative 210 Dial Backup Note This information is not accessible unless Use TCP IP is enabled Use Dial Up Modem for Backup Default Unchecked By checking this box PCCharge will attempt to connect to the processing company if unable to establish a TCP IP connection Internet Authorization Timeout Value Default 60 Set this value to the number of seconds you want PCCharge to wait for a TCP IP authorization The backup dial up modem is then used VLNK Gift Timeout Reversals In certain situations timeout reversals can occur The following scenario describes a time out reversal and what can cause one to occur Example Your customer has a gift card with 100 on it You the merchant attempt to process a redemption transaction for 20 There is a communication problem during the transaction attempt causing PCCharge to not receive a response back from VLNK within a certain
228. ter on your network Use TCP IP Default Unselected Select this option if your account is set up to connect to HPTS via TCP IP Use TCP IP Lease Line Default Unselected Not implemented Use TCP IP Pass Through Default Unselected Not implemented 80 Network System Information System Address Default As Shown This is the HPTS gateway Do not alter this value unless directed by a Technical Support Representative System Port Default Empty Do not alter this information unless directed by a Technical Support Representative Dial Backup Use Dial up Modem for Backup Default Unchecked By checking this box PCCharge will attempt to connect to the processing company via dial up modem if unable to establish a TCP IP connection Internet Authorization Timeout Value Default 60 Set this value to the number of seconds you want PCCharge to wait for an authorization when connecting via TCP IP The backup dial up modem is then used to establish a connection to this processing company Internet Settlement Timeout Value Batch Default 240 Set this value to the number of seconds you want PCCharge to wait for a settlement when connecting via TCP IP The backup dial up modem is then used to establish a connection to this processing company 81 National Bankcard Services NBS National Bankcard Services Notes NBS accounts are terminal based NBS does not support AVS for
229. the second transaction Instead Paymentech will simply return the authorization information from the first approval 164 RBS WorldPay LYNK EBT RBS WorldPay EBT Notes e PCCharge can connect to RBS WorldPay via a dial up modem connection an ISDN connection or an Internet connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 o Consult the section ISDN Processing in About Communication Types for more information on TCP IP processing see page 15 If your network is protected by a firewall you ll need to completely open port 443 for outgoing and incoming data This is the TCP IP port used by the RBS WorldPay gateway RBS WorldPay Contact Information e WWW http www rbsworldpay com e Customer Service 800 859 5965 RBS WorldPay EBT Extended Data Fields Merchant Information BIN ABA DEER Cancel Settlement Agent Sharing Group Reimbursement Attr RESID Merchant Information BIN Enter your BIN in this field ABA Enter your ABA in this field Settlement Agent Enter your Settlement Agent in this field Sharing Group Enter your Sharing Group in this field Reimbursement Attr Enter your Reimbursement Attr in this field FCS ID Enter your
230. tion you may click Yes when prompted to indicate if the transaction is a bill payment transaction To learn how to enable this prompt consult the section Configure System or Preferences in the PCCharge User s Manual BAMS FACTS Contact Information D Customer Service 800 928 2583 24 BAMS FACTS Extended Data Fields Company Information Retail Mail Order eCommerce Merchant Information Bin f TE BAMS FACTS NPC Extended Data Fields Iw Enable Commercial Card Fields I Enable Discretionary Data ENSCH I Enable Partial Auth Cancel Advanced ith FSA HRA Information Enable FSA HRA Cards Store RE MYV MAID ooo Terminal eege Chain j Settlement Information Primary 800 228 Agent tt SS V 1 800 228 1257 Secondary baam CunencyCode y 1 800 340 3154 Terminal ID e Country Code IR Batch City Code ee fooo Settlement Connection Language Code C Dial Up TCPAP SSL Category Code URL TCP IP Lease Line SSL4 TSYSACQUIRING COM Time Zone Port 5300 Cust Service Max Block Size ETT Batch Max Block Count f5 Max Batch Size 150 IV Enable Dial Backup Settlement Timeout Value 240 Company Information Retail Default Selected Select this option if BAMS FACTS classifies your business as Retail most of your business is done face to face with the customer Mail Order Default Unselected Selec
231. tion but it is restricted to the previous transaction o Points Checking this box allows you to enter the authorization code for a Issuance Add Value transaction if you ve already received a voice authorization for that transaction This is essentially the same concept as credit card voice auth transactions Increment This transaction type increases the cardholder s account balance by a specified amount This transaction type is conceptually similar to a credit card Credit transaction Points This transaction type allows you to perform a points based transaction Note This transaction type is not accessible unless Use Points Tracking is enabled in the Givex Extended Data Fields window Additionally Promo Code in the Points window is not accessible unless Use Units is enabled in the Givex Extended Data Fields window Redemption This transaction type reduces the cardholder s account balance by a specified amount This transaction type is conceptually similar to a credit card Sale transaction o Points Checking this box allows you to enter the authorization code for a Issuance Add Value transaction if you ve already received a voice authorization for that transaction This is essentially the same concept as credit card voice auth transactions Register This transaction type activates a gift card with a balance of a specified amount If no Certificate Number is specified the gift card processing company will assign a
232. tion code when entering the tip for a transaction Max Batch Size Default 500 This allows you to specify the maximum number of transactions per batch that PCCharge will send to the processor If your batch is greater than the number specified here PCCharge will split it into multiple batches each containing at most the number of transactions specified here The batches are then sent to the processor one at a time FSA HRA Information Enable FSA HRA Cards Default Unchecked When enabled PCCharge will prompt for further information when a card with an FSA HRA BIN range is processed If enabled an FSA checkbox will appear on the Credit Card Transaction Form so that the user can bypass BIN checking and force the transaction to be processed as an FSA HRA transaction Advanced Click this button to access the Paymentech Advanced Options window Paymentech Advanced Options sf Paymentech Advanced Options x r Communications C Use TCP IP Lease Line Cancel C Use TCP IP Help Lease Line System Information Primary Authorization Address Port https Dial Backup and Timeout Information F Use DialtUp Modem for Backup ation Timeout Value seconds 240 Int Settlement Timeout Value Batch 96 Communications Use Dial up Modem Default Selected Select this option if your account is set up to connect to Paymentech using your modem Use TCP IP Lease Line Default
233. tional Check Network or your merchant service provider will assign this code to you FTP User Default Empty Enter your FTP user name into this field This user name in combination with the password will allow PCCharge to transmit check images to National Check Network National Check Network or your merchant service provider will assign this number to you FTP Password Default Empty Enter your FTP password into this field This password in combination with the user name will allow PCCharge to transmit check images to National Check Network National Check Network or your merchant service provider will assign this number to you FTP Address Default 204 134 12 112 Enter the FTP address provided to you by National Check Network or your merchant service provider Connect via Dial Default Unselected Select this option if you want to connect to National Check Network via a dial up connection Connect via TCP IP Default Selected Enter the FTP address provided to you by National Check Network or your merchant service provider 146 Elavon Check Services NOVA Check Elavon Check Notes e PCCharge can connect to Elavon via a dial up modem connection or an Internet connection PCCharge will connect to Elavon check via the communications method you ve specified for Elavon credit o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem pro
234. tive amount with no merchandise changing hands This transaction is a combination of the Reload and Unload transactions that are used for some processors Report Lost Stolen This transaction type will notify the host that a customer s card has been lost or stolen and that appropriate action must be taken Cash Out This transaction type will deactivate a card and the remaining balance should be given to the customer Reactivate This transaction type will reactivate a card that has previously been activated and then deactivated 221 World WRLD Gift WRLD Gift Notes e PCCharge can connect to WRLD via a dial up modem connection or an Internet connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 If your network is protected by a firewall you ll need to completely open port 443 for outgoing and incoming data This is the TCP IP port used by the WRLD gateway WRLD Gift Contact Information e WWW http www worldgiftcard com e Customer Service 888 404 7446 WRLD Gift Extended Data Fields Ze World Extended Data Fields 0 x m Communications Ze Use Dial up Modem Use TCP IP Cancel tl m Network System Information Primary Address Secondary Address
235. to use the VeriFone Software solely i in object executable code form ii on a single computer the Computer and iii for your internal use only You understand that You must comply with the VeriFone Software registration policies and the failure to comply with those policies may result in the disablement of the VeriFone Software The VeriFone Software is in use on a computer when it is loaded into temporary memory i e RAM or installed into permanent memory e g hard disk CD ROM or other storage device of a computer Licensee acknowledges that the VeriFone Software is designed for use only in connection with supported VeriFone terminal products 2 OWNERSHIP The VeriFone Software and all copies provided to you are licensed and not sold All title to the VeriFone Software resides and remains in VeriFone and its licensors The VeriFone Software is protected by U S copyright laws and international copyright treaties 3 RESTRICTIONS Licensee shall not use or copy the VeriFone Software except for the purposes set forth in Section 1 above Licensee shall not disclose or publish any results of any benchmark tests run on the VeriFone Software Licensee may not copy the VeriFone Software onto any public network Licensee shall have no right to obtain source code for the VeriFone Software by any means Licensee shall not reverse engineer decompile disassemble translate modify alter or change the VeriFone Software or any part thereof
236. ts Enter the 3 digit code identifying your country The Country Code 840 represents the United States City Code Default Empty Enter your zip code Enter only the first five digits of the zip code Language Code Default 00 2 digits Enter the 3 digit code identifying your language The default setting of 00 is for U S English Category Code Default Empty 4 digits Enter the 4 digit category code identifying your merchant type Time Zone Default Empty 3 digits Enter the Time Zone Code corresponding to your time zone Customer Service Enter your business s 10 digit phone number This phone number will appear on your customer s statement and will provide your customers with a way of contacting you Company Information Enable Commercial Card Fields Default Checked Uncheck this box if your company s account is not set up to accept commercial cards Process Visa Reversals Default Unchecked Allows you to process reversals on Visa cards If the pre authorized amount of a transaction is more than the post authorization you can process a reversal on the transaction Enable Partial Auth Default Unchecked Check this box if you wish to send a flag indicating the merchant will accept partial authorizations If it isa pre paid card and the transaction amount is greater than the Open To Buy amount on the card RBS WorldPay will approve it and send back an Amount Due If
237. ts are host based e ECHO will provide you with a 10 digit Terminal ID Use this as your Credit Card Company Number when setting up your account in PCCharge Consult the section Credit Card Company Setup in your PCCharge User s Manual for more information e PCCharge can connect to ECHO via a dial up modem connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 ECHO Contact Information e WWW http www echo inc com e Customer Service 800 233 0406 ECHO Extended Data Fields SS ECHO Extended Data Fields m x m Company Type OK Retail Direct Marketing ieee Cancel H LI t el Restaurant Telemerchant Electronic Commerce ee CC wo r Connect Ce Compuserve C Dial 800 Number Account Information IV Enable Commercial Card Fields 31 Company Type Default Retail This section allows you to choose your business classification ECHO will select this classification You should contact ECHO for the correct classification Retail Select this option if ECHO classifies your business as Retail most of your business is done face to face with the customer Direct Marketing Select this option if ECHO classifies your business as a direct marketer Hotel Not implemented Restaurant Not implemented Telemerchant Select this option if ECHO classifies your business as a te
238. types 93 Visa Batch gt Inquire gt Inquire Visa MasterCard Batch gt Inquire gt Inquire MasterCard American Express Batch gt Inquire gt Inquire American Express Discover Batch gt Inquire gt Inquire Discover Private Label Batch gt Inquire gt Inquire Private Label JCB Batch gt Inquire gt Inquire J CB Debit Batch gt Inquire gt Inquire Debit EBT Batch gt Inquire gt Inquire EBT Paymentech Extended Data Fields e Paymentech Extended Data Fields x Account Information Business Type Client Number fooor rene Batch Number Jumm Ga ge Cancel Last Record sd C ne Retrieval Reference foooooo01 C Restaurant Advanced Sequence Number mmm Restaurant Information V Enable Commercial Card Fields E Require Server ID Max Batch Size mg IV Enable Host Duplicate Checking Debit Batch Information Debit Amount oo Batch Information Debit Count fo Balance om Count nu EBT Batch Information VIMCGift Amount om EBT Amount um is COCOS VIMCGittCount o EBT Cout o ES amount foo ooo FSAZHRA Information AMEX Count A E rg JV Enable Partial Auth Account Information Client Number Default 0001 Set this value to your company s 4 digit Paymentech client number Batch Number Default 000001 Every time you settle a batch this field is automatically incremented by PCCharge
239. unique number to that account Pre Auth This transaction type places the amount you specify on hold for a potential transfer of funds The funds won t be transferred unless a Completion is performed using the Pre Auth s validation code Depending on your processing company there may be a time limit on a Pre Auth s usability Typically if a completion is not performed within that time limit the amount is taken off hold and is once again available to the cardholder The processor determines the time limit which is usually 7 10 days You should contact your merchant service provider processing company for the exact time Post Auth This transaction type completes an approved Pre Auth transaction and initiates the transfer of the specified amount from the customer s account to your account Your Post Auth may be for the exact Pre Auth amount or an amount less than the Pre Auth amount but may not be greater than the original Pre Auth amount 182 Mellennia MELL Gift MELL Gift Notes e PCCharge can connect to MELL via a dial up modem connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 MELL Gift Contact Information e WWW http www mellenia com e Customer Service 877 273 5551 MELL Gift Extended Data Fields Is Industry Type or Ge Restaurant C Other cance IT Require Server ID Industry Ty
240. up modem connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 VLNK Gift Contact Information e WWW http www valuelink info e Customer Service 877 848 8970 VLNK Gift Extended Data Fields Ce ValueLink Extended Data Fields EE Merchant Information OK Terminal ID Alternate Merchant H Advanced Currency Code 840 Help Cancel ltek Industry Type Transaction Settings D Allow Split Tender for Redemptions C Restaurant C Electronic Commerce TC Require Server ID Merchant Information Terminal ID 4 digits Enter your Terminal ID in this field Alternate Merchant up to 11 digits Enter your Alternate Merchant in this field Currency Code Default 840 3 digits Enter the currency code identifying the type of currency being used 840 is the setting for U S dollars 208 Industry Type Retail Default Selected Select this option if VLNK classifies your business as Retail most of your business is done face to face with the customer Restaurant Default Unselected Select this option if VLNK classifies your business as a Restaurant Electronic Commerce Default Unselected Select this option if VLNK classifies your business as e Commerce Allow Split Tender for Redemptions Default Unchecked If this option i
241. ur transaction will be downgraded resulting in a higher per transaction cost If you choose not to or cannot specify a CVV2 CID value PCCharge will prompt you to specify one of the following selections o Deliberately Bypassed If you re deliberately not specifying a CVV2 CID value o Value is Illegible If the CVV2 CID value on the card cannot be read o Value Not on Card f the card has no CVV2 CID value Global Payments East supports Visa and MasterCard purchasing card level two transactions but does not support American Express purchasing card transactions at this time In order to process AMEX purchasing card transactions you ll need use split dial split settle consult the section Split Dial Split Settle in the PCCharge User s Guide Global Payments East Contact Information WWW http www globalpaymentsinc com Customer Service 800 367 2638 69 Global Payments East Extended Data Fields a Global Payments East Extended Data Fields SI kel Merchant Information Dialup Option Ir PR Bank ID Merchant Type PR Cancel Batch Information Advanced Batch Number Company Information Aucie Iw Manual Open Close Batch Amount 0 00 e loa Company Type Credit Card Information E Commerce Purchase 0 Retail Purchase 0 00 C Mail Order C Restaurant Return 0 Return 0 00 Debit Card Information Purchase 0 e Purchase 0 00 Return 0 Purchase Car
242. ve Max Block Size Default As Shown Do not alter this value unless directed by a Technical Support Representative Max Block Count Default As Shown Do not alter this value unless directed by a Technical Support Representative Enable Dial Backup Default Unchecked This information is not accessible unless TCP IP SSL or TCP IP Lease Line is checked By checking this box PCCharge will attempt to connect to the processing company if unable to establish a TCP IP connection Settlement Timeout Value Default 0 This information is not accessible unless TCP IP SSL or TCP IP Lease Line is checked Set this value to the number of seconds you want PCCharge to wait for acknowledgement of TCP IP settlement from the processing company before timing out The backup dial up modem you ve selected will then be used to connect Advanced Click this button to access the BAMS FACTS Advanced Options window 28 BAMS FACTS Advanced Options Aix BAMS FACTS NPC Advanced Options A Communications C Use Dial up Modem Cancel TCP IP System Information System Address ssl2 vitalps net System Port 5003 Dial Backup and Timeout Information Use Dial Up Modem for Authorization Backup 60 Internet Authorization Timeout Value seconds Communications Use Dial up Modem Default Selected Select this option if your account is set up to connect to BAMS FACTS using your modem Use TCP
243. vice provider to find out which ISDN modem you should purchase D Fill out the fields in the processing company s Advanced Options window with any additional information required by the processing company e Contact your processing company and or merchant service provider to find out what else if anything is required to connect to them via an ISDN Some processors require that you sign up for their ISDN service or that your account be ISDN activated Others may charge a premium Is this safe Yes this method of processing transactions is very safe PCCharge makes an ISDN connection directly to your payment processing company Therefore you have a private secure connection Do need a modem No however it is recommended A modem can be used as a backup communications method should your ISDN connection fail and if Dial Backup connections are supported by your payment processing company 15 Appendix A Credit Card Processing Companies Your credit card processing company vendor merchant service provider should have provided you with all of the information on each company s extended data fields window Check the merchant account information fax printout etc you received upon setting up your credit card processing company merchant account 16 Alliance Data Systems Inc ADSI ADSI Notes e ADSI accounts are host based e ADSI will provide you with a 1 15 character Terminal ID Use this as your Credit Card Compa
244. y 7 10 days You should contact your merchant service provider processing company for the exact time Post Auth This transaction type completes an approved Pre Auth transaction and initiates the transfer of the specified amount from the customer s account to your account Your Post Auth may be for the exact Pre Auth amount or an amount less than the Pre Auth amount but may not be greater than the original Pre Auth amount Redemption This transaction type reduces the cardholder s account balance by a specified amount This transaction type is conceptually similar to a credit card Sale transaction Refund This transaction type increases the cardholder s account balance by a specified amount This transaction type is conceptually similar to a credit card Credit transaction Reload This transaction type is used to add funds to a cardholder s account The difference between this transaction type and a Refund is that a Reload should be used when money needs to be added to a card but no actual exchange of goods or services is taking place Unload This transaction type is used to withdraw funds from a gift account The difference between an Unload and a Redemption is that an Unload should be used when money needs to be deducted from a gift account without an actual exchange of goods or services taking place Void This transaction type cancels an existing gift card transaction This transaction type is conceptually similar to a cred
245. y FDMS South Do not alter this value unless directed by a Technical Support Representative This Serial Number is not the same as either Serial Number value in the FDMS South NaBanco NB Extended Data Fields window Datawire ID Default Empty Up to 32 alphanumeric characters This information will be provided to you by FDMS South AKA DID or Device ID This Datawire ID is not the same as the Datawire ID used in the FDMS South NaBanco NB Extended Data Fields window 122 Fifth Third Bank St Pete BPS Debit Fifth Third Bank St Pete Debit Notes e Fifth Third Bank St Pete debit accounts support DUKPT key management e PCCharge can connect to Fifth Third Bank St Pete debit via a dial up modem connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 e Restaurant transactions can be processed by Fifth Third Bank St Pete debit However they will be treated as host based transactions and so would require settlement Gratuity transactions are not supported with Fifth Third Bank St Pete debit e The Terminal IDs for your Fifth Third Bank St Pete debit EBT and gift accounts can all be the same number However the Terminal ID for your Fifth Third Bank St Pete credit account must be a different number if your Fifth Third Bank St Pete credit Terminal Type is set to Terminal Capture If your Fifth Third Bank St Pete credi
246. y SPS Do not alter this value unless directed by a Technical Support Representative 151 Port Default Empty This information will be provided to you by SPS Do not alter this value unless directed by a Technical Support Representative Dial Backup Note This information is not accessible unless Use TCP IP is enabled Use Dial Up Modem for Backup Default Unchecked By checking this box PCCharge will attempt to connect to the processing company if unable to establish a TCP IP connection Internet Authorization Timeout Value Default 60 Set this value to the number of seconds you want PCCharge to wait for TCP IP authorization from the processing company before timing out The backup dial up modem you ve selected will then be used to connect 152 TeleCheck International TECK Check TECK Check Notes e PCCharge can connect to TECK via a dial up modem connection or a TCP IP Internet connection o Consult the section Dial up Modem Processing in About Communication Types for more information on dial up modem processing see page 13 o Consult the section Internet Processing in About Communication Types for more information on TCP IP processing see page 14 TECK Check Contact Information e WWW http www telecheck com e Customer Service 800 366 5010 TECK Check Extended Data Fields Note This information is not accessible unless ECA is selected as your TECK Check Service from the Check S
247. y similar to a credit card Void transaction SVSI allows Voids of all transaction types except other Voids Pre Auths and timeout reversals Consult the previous section SVSI Gift Timeout Reversals for more information on timeout reversals Balance This transaction type returns the balance of a gift card account Gift PIN is a Personal Identification Number used for verification in non face to face transactions SVS specific Refund This transaction type increases the cardholder s account balance by a specified amount This transaction type is conceptually similar to a credit card Credit transaction Pre Auth This transaction type places the amount you specify on hold for a potential transfer of funds The funds won t be transferred unless a Post Auth is performed using the Pre Auth s validation code Depending on your processing company there may be a time limit on a Pre Auth s usability Typically if a completion is not performed within that time limit the amount is taken off hold and is once again available to the cardholder The processor determines the time limit which is usually 7 10 days You should contact your merchant service provider processing company for the exact time Post Auth This transaction type completes an approved Pre Auth transaction and initiates the transfer of the specified amount from the customer s account to your account Your Post Auth may be for the exact Pre Auth amount or an amount less t
248. yments East using your modem Use TCP IP Default Unselected Select this option if your account is set up to connect to Global Payments East via a TCP IP connection Use IPN TCP IP Default Unselected Select this option if your account is set up to connect to Global Payments East via an IPN TCP IP connection TCP IP Information Note This information is not accessible unless Use TCP IP is enabled System Address Default As Shown This is the Global Payments gateway Do not change this setting unless directed by a Technical Support Representative System Port Default As Shown Do not change this setting unless directed by a Technical Support Representative Process Mode Default As Shown Do not change this setting unless directed by a Technical Support Representative 73 Datawire Information Note This information is not accessible unless Use IPN TCP IP is enabled Register Click this button to obtain your Datawire ID from Global Payments Primary URL Default As Shown This is the primary URL of this processor s gateway Do not change this setting unless directed by a Technical Support Representative Secondary URL Default As Shown This is the secondary URL of this processor s gateway Do not change this setting unless directed by a Technical Support Representative Datawire ID Default Empty After you click Register this field will contain your Dataw
249. you are set up on the Elavon system as Terminal Based Business Type Retail Default Unselected Select this option if Elavon classifies your business as Retail most of your business is done face to face with the customer Mail Order Default Selected Select this option if Elavon classifies your business as MOTO Mail Order Telephone Order Electronic Commerce Default Unselected Select this option if Elavon classifies your business as e Commerce Restaurant Default Unselected Select this option if Elavon classifies your business as a restaurant This option is only accessible if Terminal Capture is selected as an EDC Type 88 Merchant Information Bank Default Empty 6 digits Allows you to enter your Bank ID Manual Open and Close Batches Default Unchecked PCCharge defaults to closing your batch automatically If you would like to change from automatic to manual or manual to automatic you must notify your merchant service provider Elavon Once Elavon has configured your company s account to automatic or manual you should uncheck or check this box respectively This field is only accessible if Host Capture is selected as an EDC Type Enable Commercial Card Fields Default Checked Uncheck this box if your company s account is not set up to accept commercial cards Enable Partial Auth Default Unchecked Check this box if you wish to send a flag indicating th
250. your business as a restaurant Electronic Commerce Default Unselected Not implemented 76 Merchant Information You must complete all of the merchant information fields before you can process transactions Your processing company or merchant service provider will provide you with most of this information Bin Default Empty 6 digits Enter the 6 digit non zero acquiring bank s identification number Store Default Empty 4 digits Enter the 4 digit Store Number that identifies your merchant account Terminal Default Empty 4 digits Enter your account s Terminal Number Chain Default Empty 6 digits Enter your account s Chain Number Agent Default Empty 6 digits Enter your account s Agent Number Currency Code Default 840 3 digits Enter the 3 digit code identifying the type of currency being used 840 is the setting for U S dollars Country Code Default 840 3 digits Enter the 3 digit code identifying your country The Country Code 840 represents the United States City Code Default Empty Enter your zip code Enter only the first five digits of the zip code Language Code Default 00 2 digits Enter the 3 digit code identifying your language The default setting of 00 is for U S English Category Code Default Empty 4 digits Enter the 4 digit category code identifying your merchant type Time Zone
251. ype of currency being used 840 is the setting for U S dollars Device Number Default 001 3 digits Enter the 3 digit device number assigned by FDMS Atlanta Device Type Default 5S 2 characters Enter the 2 digit device type assigned by FDMS Atlanta 34 State Code Default 13 2 digits Enter the State Code that identifies your state Alabama 01 Alaska 02 Arizona 04 Arkansas 05 California 06 Colorado 08 Connecticut 09 Delaware 10 District of Columbia 11 Florida 12 Georgia 13 Puerto Rico 14 Hawaii 15 Idaho 16 Illinois 17 Indiana 18 lowa 19 Kansas 20 Kentucky 21 Louisiana 22 Maine 23 Maryland 24 Massachusetts 25 Michigan 26 Minnesota 27 Mississippi 28 Missouri 29 Montana 30 Nebraska 31 Nevada 32 New Hampshire 33 New J ersey 34 New Mexico 35 New York 36 North Carolina 37 North Dakota 38 Ohio 39 Oklahoma 40 Oregon 41 Pennsylvania 42 Rhode Island 44 South Carolina 45 South Dakota 46 Tennessee 47 Texas 48 Utah 49 Vermont 50 Virginia 51 Virgin Islands 52 Washington 53 West Virginia 54 Wisconsin 55 Wyoming 5 6 Enable Partial Auth Default Unchecked Check this box if you wish to send a flag indicating the merchant will accept partial authorizations If it isa pre paid card and the transaction amount is greater than the Open To Buy amount on the card FDMS Atlanta will approve it and send back an Amount Due If the same transaction is processed but the Partial Aut

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