OpenEnterprise Licensing User Manual
Contents
1. product registration number P number Use this new P number to active a new black USB license key described in Section 3 1 Adding a license to the black USB key Upgrading the graphics license Use this process if you need to upgrade the version of the graphics license on your black USB key typically with OE 2 82 or later The process has these general steps 1 Kill the current license on the USB key 2 Upgrade the web based license 3 Add the upgraded license to the USB key Killing the current license Note This process removes the license from a key leaving it blank 1 Insert the black USB key in a USB port on a PC with an Internet connection 2 Access the OE Graphics Licensing website www oelicenses com 3 Select Login from the menu on the left side of the screen The login page displays 4 Complete the page using the email address custserve ras emerson com and the case sensitive password OpenEnterprise and click Login When the login is successful the Login menu option changes to Logout 5 Click Hardware The Hardware License page displays 6 Click the Kill License option at the top of the Hardware License page The Kill License page displays 7 Click Next A dialog displays showing the serial number of the hardware key currently inserted in this PC Verify the number and click OK to close the dialog Note The serial number for the hardware key appears on the label attached to the hardware key 8 Cli2. Form Number A6322 Part Number D301711X012 March 2012 OpenEnterprise Licensing User Manual License Manager Sele File View Help License Manager is a tool allowing you to view or update your current licenses Licenses OpenBS Harvester Unlicensed OPC Server Unlicensed OpenEnterprise Licensed OpenEnterprise Messaging Unlicensed OpenEnterprise Reporting Demo Days Left OpenBS Local Edition Unlicensed ACCOL WorkBench Unlicensed lt Actions To create License Request File click Create LRF Create LRF To get a License Key File click Get Key Get Key via Internet To include a received License Key File Include Key click Include Key License Transfer To create a blank License File for this Create Transfer computer click Create Transfer Totransfer current license to another computer click Transfer License To install transferred license on this Install Transfer computer click Install Transfer s Remote Automation Solutions EM ERSON i a Dr Alag A i rai Process Management OE Licensing User Manual Revision Tracking Sheet March 2012 This manual may be revised periodically to incorporate new or updated information The revision date of each page appears at the bottom of the page opposite the page number A change in revision date to any page also changes the date of the manual that appears on the front cover Listed below is the revision date of each page if applic
3. Kep Version 9 00 de identification Code 4 amp 000000CA rE 302 Cancel A activation Code To update the hardware key enter the proper Activation Code provided for the above Identification Code and press the Update button Kill License To kill the license on the hardware key press Kill License Use the generated HKeyLog dat file for reporting the license state A Identification Code value 9 Copythe character string in the Identification Code field and save it to a text file This is the serial number of the key containing the license you are about to destroy 10 Issued Mar 12 3 3 Issued Mar 12 OE Licensing User Manual 10 Click Kill License A confirmation dialog displays click Yes to confirm and continue the process 11 The utility creates the file HKEYLOG DAT on the root directory of your PC C Note Occasionally due to PC file settings the HKEYLOG DAT file may not appear in the root directory Search your PC for this file and move it to the root directory before continuing the process 12 Rename the HKEYLOG DAT file by pasting the identification code from step 9 to the end of the file name that is HKEYLOG DAT becomes HKEYLOG4A000000CAA7E302 DAT based on the identification code shown in Figure 12 13 Log into SupportNet open a ticket with the subject line BLUE KEY KILL and attach the newly renamed DAT file Once Technical Support receives the file they provide you with a new
4. able Page Revision Initial issue Mar 2012 ii Issued Mar 12 OE Licensing User Manual Contents 1 PEEP OCUICUOW siriani eri 2 Server licensing sccscccsccssccsccsscesccsscesccsccescescccees 3 Graphics licensing aaa Issued Mar 12 iii OE Licensing User Manual This page is intentionally left blank iv Issued Mar 12 1 Prerequisites Contact Information Issued Mar 12 OE Licensing User Manual Introduction This manual describes the processes you use to license an OpenEnterprise OE system To perform these processes you need access to the Internet and must be using Microsoft Internet Explorer 6 0 or greater You must also register at SupportNet http www2 emersonprocess com en US brands remote systems_and_software supportnet Pages supportnet_registration a spx and obtain a SupportNet account before starting Call 800 537 9313 or email custserve ras emerson com Server licensing Once you have successfully installed OE access the server licensing utility by clicking Start and then selecting All Programs gt Bristol Babcock Licensing gt License Manager The License Manager screen displays Figure 1 OpenEnterprise License Manager License Manager File View Help License Manager is a tool allowing you to view or update your current licenses Licenses A OpenBS Harvester Unlicensed OPC Server Unlicensed OpenEnterprise Licensed OpenEnterprise Messaging Unlicensed OpenEnterpri
5. ck Complete The utility removes the current license from the USB key and displays this screen 11 OE Licensing User Manual Figure 13 Kill License Page partial page Kill License Site Key successfully deleted Site Key 250C 3CDD 0524 B282 2DB3 456F D438 85C5 B799 OB Kill Code CB1E B52F 8984 0B87 F679 6767 89A3 DDEF 01C0 24B0 28EF 99 If products in this license are eligible they may be upgraded to the latest version here The following products are again available to you for registration Tout hey GENIZVE WE GEM32 RUNTIME 5000 PT 1 sp d USER 12 February 2010 29549HQ PH211111141141114111 GN0123456729123456 CUS02265 We recommend that you print this screen for your records Use the print friendly button on the left An email has been sant to your amail account with the above information Note You use this blank USB key in the third step of this process when you add the upgraded license to it It is important that you print or keep a copy of this screen especially the values in the PRegNo and Customer Key fields for the next steps in the upgrade process Upgrading the website based license To upgrade the license on the website 1 Click Upgrade License from the menu on the left side of the website The Upgrade License page displays 2 Complete the Product Registration Number and Customer Key fields using the values from step 8 in the previous procedure 3 Click Next The upgrade utility shows the pr
6. dly We recommend that you print this screen for your records Use the print friendly button on the left An email has been sent to your email account with the above information Thank you for choosing Emerson Remote Automation Solutions Note Print or otherwise copy the contents of this screen for your records Issued Mar 12 OE Licensing User Manual 14 Remove the newly programmed USB license key from the USB port and select Logout to close the utility You can now use the license key on any PC on which you have installed OE 3 2 Deactivating the blue USB key If you have been using a blue USB key supplied to license OE graphics with version 2 81 or earlier that key has been discontinued and replaced by the black key see Figure 3 To upgrade to the latest OE graphics programs you must kill the license on the blue key That process creates a HKEYLOG DAT file you send to Technical Support Once Technical Support has that HKEYLOG DAT file they can email you a product registration number P number you use to add a license to a black USB key see Section 3 1 Adding a license to the black USB key Note Before beginning this process ensure that the file C HKEYLOG DAT is not already present on your PC If it is present you or someone else may have used this PC to previously deactivate another blue license key Rename this file and send it to Technical Support so they can credit your OE graphics license account To k
7. dware ttCense vieni rr gt Welcome to th merson Remote Automation Solutions Hardware Licensing Utility o Upgrade License ener Repecemers Please select an option from the above menu HW Key Kill Utility Customer Support supporiNet Print fly A Hardware license menu options Program License and Kill License 6 Select Program License and wait a few seconds to download and install the ActiveX control The Program License page displays ActiveX The web licensing utility requires you to install an ActiveX control The utility can Control automatically detect whether this common control is present If it is not present you may be prompted to install it This is a routine part of the program Issued Mar 12 OE Licensing User Manual Figure 7 Program License Page A XE GN e openenterorise e ProcessiVidhdgements Eee eee erence Hardware License ill License Welcome Emerson OpenEnterprise e gt ware License L n Program License Use this Program License option to program your HW Key by adding and or removing products Your HW key must remain plugged into this PC throughout the entire procedure Please plug in your HW Key and click the Next button below HW Key Kill Utility Customer Support SupportNet 2 Print Friendly New License Steps B a a A List of process steps B Next button The lower left hand side of this page lists the steps involved in programming the hardwar
8. e a 30 day temporary soft graphics license This prevents disruption to SCADA operations while your request for a permanent license is processed After the 30 day period however you must use a hardware key to continue using OE Figure 3 OpenEnterprise USB Hardware License Keys A Current black USB key B Discontinued blue USB key How you use this manual depends on whether you are new to OE or have been using OE for a while If you Read are new to the OE system Section 3 1 Adding a license to the black USB key have been using the blue 1 Section 3 2 Deactivating the blue USB key license key 2 Section 3 1 Adding a license to the black USB key ave been using the black license key Section 3 3 Upgrading the graphics license 3 1 Adding a license to the black USB key To add an OE graphics license to the black USB key 1 Insert the black USB key into a USB port of a PC which is connected to the internet Note This does not need to be the PC on which you use the key Issued Mar 12 3 OE Licensing User Manual 2 Access the OpenEnterprise Web Licensing Utility website www oelicenses com 3 Click Login from the menu options on the upper left corner of the screen The login page displays Figure 4 OpenEnterprise Web Licensing Utility Login Page gt EMERSON e Openintierorise BhocesaVianage ment Home gt User Management gt Login Emerson Remote Automation Solutions Web Lic
9. e key and highlights the current step see A Note If you have not already done so plug your black USB key into a USB port on this PC 7 Review the steps on the screen and click Next A dialog displays showing the serial number of the hardware key currently inserted in this PC Verify the number and click OK to close the dialog The Product License page displays Note The serial number for the hardware key appears on the label attached to the hardware key 8 Theutility then prompts you to select the product license s you want to add to the key Copy and paste the Product Registration number and Customer Code into the appropriate fields on a single row 9 Review the product registration and customer key numbers for accuracy and click Next 10 The utility displays a page containing end user information Do not change this information Click Next to proceed to the next page which shows the products available to place on the USB key Issued Mar 12 7 OE Licensing User Manual 11 12 13 Figure 8 Products Licensed Page partial page m Upgrade License Products licensed to the HW key with Serial Number 4026 m Key Replacement z Emerson License Web Link No Products on the HW key ts Print Friendly Permanent License New License Steps O GWX32 UNLIMITED V92 Additional items related to the RegNo s entered Previous Next A Products currently on the USB key B Check box indicating the license avai
10. ensing Utility Welcome to the new Emerson Remote Automation Solutions Web Licensing Utility i i leg i love gt HW Key Kill Utility If you have already created an account on this new site please log in below Customer Support SupportNet Use your email address to log in 2 Print Friendly e sassi OOOO O Remember me next time LOGIN A Login logout status B Email Address and Password fields C Login button 4 Complete this page using the email address custserve ras emerson com and the case sensitive password OpenEnterprise and click Login Note When your login is successful the Login link in the upper left corner of the screen changes to Logout 5 Once you have successfully logged into the utility click Hardware Issued Mar 12 Issued Mar 12 OE Licensing User Manual Figure 5 Software Hardware Licensing Page A x 7 EMERSON 6e OpenEnterorise ProcessiManagement Emerson Remote Automation Solutions cia Web Licensing Utility Upgrade License Please select your license key type below Key Replacement HW Key Kill Utility Customer Support SupporthNet 2 Print Friendly Once you click Hardware the Hardware License page displays with two options Program License and Kill License at the top of the page OE Licensing User Manual Figure 6 Hardware License Page _ EMERSON e OpenEnterorise poces gManadge ment Program License I License ne Har
11. his manual REMOTE AUTOMATION SOLUTIONS MAKES NO WARRANTIES EXPRESSED OR IMPLIED INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THIS MANUAL AND IN NO EVENT SHALL REMOTE AUTOMATION SOLUTIONS BE LIABLE FOR ANY INCIDENTAL PUNITIVE SPECIAL OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO LOSS OF PRODUCTION LOSS OF PROFITS LOSS OF REVENUE OR USE AND COSTS INCURRED INCLUDING WITHOUT LIMITATION FOR CAPITAL FUEL AND POWER AND CLAIMS OF THIRD PARTIES Bristol Inc Bristol Canada BBI SA de CV and Emerson Process Management Ltd Remote Automation Solutions UK are wholly owned subsidiaries of Emerson Electric Co doing business as Remote Automation Solutions a business unit of Emerson Process Management FloBoss ROCLINK Bristol Bristol Babcock ControlWave TeleFlow Helicoid OpenEnterprise and METCO are trademarks of Remote Automation Solutions AMS PlantWeb and the PlantWeb logo are marks of Emerson Electric Co The Emerson logo is a trademark and service mark of the Emerson Electric Co All other marks are property of their respective owners The contents of this publication are presented for informational purposes only While every effort has been made to ensure informational accuracy they are not to be construed as warranties or guarantees express or implied regarding the products or services described herein or their use or applicability Remote Automation Solutions reser
12. ill the blue USB license key and create the HKEYLOG DAT file 1 Insert the blue USB key in a USB port on a PC with an Internet connection 2 Access the OE Graphics Licensing website www oelicenses com 3 Select Login from the menu on the left side of the screen The login page displays 4 Complete the page using the email address custserve ras emerson com and the case sensitive password OpenEnterprise and click Login When the login is successful the Login menu option changes to Logout 5 Select HW Key Kill Utility from the menu the left side of the screen The HW Key Kill Utility page displays Issued Mar 12 9 OE Licensing User Manual Figure 11 HW Key Kill Utility Page A EMERSON pensing HW Key Kill Utility View License This utility is ONLY for upgrading an OLD BLUE USB Key to a NEW Black Key Do not use for adding licenses to a BLUE USB Key This program will DESTROY the Blue USB Key Upgrade License Key Replacement HW Key Kill Utility To download the HW Key Kill Utility please click here Customer Support SupportNet gt Print Friendly 6 Read the warning on the page and click where indicated to download the HWKUpdate_0711 zip utility file 7 Unzip the HWKUpdate_0711 zip file 8 Run the HWKUpdate_0711 exe file The utility displays the HardKey Field Upgrade Utility screen Figure 12 Hardkey Field Upgrade Utility Page E GENESIS32 HardKey Field Upgrade Utility Current
13. indicating that the utility has added the license to the key seal a Note Print or otherwise copy the contents of this screen for your records Issued Mar 12 13 OE Licensing User Manual Headquarters Emerson Process Management Remote Automation Solutions 6005 Rogerdale Road Houston TX 77072 U S A T 1 281 879 2699 F 1 281 988 4445 www EmersonProcess com Remote Europe Emerson Process Management Remote Automation Solutions Emerson House Kirkhill Drive Kirkhill Industrial Estate Aberdeen UK AB21 OEU T 44 1224 215700 F 44 1224 215799 www EmersonProcess com Remote North American Latin America Emerson Process Management Remote Automation Solutions 6005 Rogerdale Road Houston TX USA 77072 T 1 281 879 2699 F 1 281 988 4445 www EmersonProcess com Remote Middle East Africa Emerson Process Management Remote Automation Solutions Emerson FZE P O Box 17033 Jebel Ali Free Zone South 2 Dubai U A E T 971 48118100 F 971 4 8865465 www EmersonProcess com Remote Asia Pacific Emerson Process Management Remote Automation Solutions 1 Pandan Crescent Singapore 128461 T 65 6777 8211 F 65 6777 0947 www EmersonProcess com Remote 14 2012 Remote Automation Solutions a business unit of Emerson Process Management All rights reserved Remote Automation Solutions a business unit of Emerson Process Management shall not be liable for technical or editorial errors in this manual or omissions from t
14. lable to add Carefully review the details of the license you are about to program Pay special attention to the version number Once you confirm these details select the check box to the left of the license details and click Next The LED on the end of the license key should flash briefly as the utility adds the license to the key Do not remove the license key during this process Once the programming completes the utility displays a verification page Figure 9 Verification Page partial page z View License E i You requested to have the products below be registered to the following HW Key 4026 x Upgrade License Key Replacement Emerson License Web Link GWX32 UNLIMITED V92 V9 2 GRAPHWORX32 RUNTIME UNLIMITED PT 1 USER PN7F392E6A0ED26160 gt Print Friendly Total BizViz GEN32 Point Count 128000 Total GEN64 Point Count 0 Total Hyper Historian Point Count 0 License Days Permanent New License Steps Click Complete After a short interval the utility displays a final page indicating that the utility has added the license to the key Figure 10 Programming Complete Page partial page The following product s have been programmed to your HW key and are now ready to be used m Home m View License HW Key Serial Number 4026 z Upgrade License m Key Replacement Registered Products 09 Nov 2011 30109gHQ PN7F392E6A0ED26160 CUS02646 GWX32 UNLIMITED V9 2 GRAPHWORX32 RUNTIME UNLIMITED v92 PT 1 USER 82 Print Frien
15. oducts available for upgrade Figure 14 Upgrade License Page partial page Upgrade License Below are the product s that you have purchased that are available for upgrade To upgrade product s do the following 1 Enable the check box es next to the product name s that you would like to upgrade 2 Click the Next button to continue Available Licenses GEN32V8 5000 V8 GEN32 RUNTIME 5000 PT 1 USER PN2111111111111111 123456789123456 Available revious Note Ifthe screen does not show any products available for upgrade contact Technical Support with the Product Registration Number you are trying to upgrade 4 Selectthe product s for upgrade and click Next The utility displays a confirmation dialog 5 Click Upgrade to continue The utility displays a page showing the upgraded license 12 Issued Mar 12 OE Licensing User Manual Figure 15 Upgraded Products Page partial page The following products have been successfully upgraded Upgraded Products We recommend that you pont this screen for your records Use the pnnt fmendiy button on the left An email has bean sent to your email account with the above information Once you have upgraded the license on the website you can add the upgraded license to the USB key Adding the upgraded license to the USB key Note This is the same procedure described in Section 3 1 Adding a license to the black USB key Click Hardware on the Web Licensing Utility
16. page Click Program License on the Hardware License page Select Program License The Program License page displays Click Next A dialog displays showing the serial number of the hardware key currently inserted in this PC This serial number appears on the metal tag attached to your hardware key Verify the number and click OK to close the dialog The Program License page displays 5 The utility then prompts you to select the product license s you want to add to the key Copy and paste the Product Registration number and Customer Code into the appropriate fields on a single row These are the values from step 5 in the previous process 6 Review the product registration and customer key numbers for accuracy and click Next 7 The utility displays a page containing end user information Do not change this information Click Next to proceed to the next page which shows the products available to place on the USB key 8 Carefully review the details of the license you are about to program Pay special attention to the version number Once you confirm these details select the check box to the left of the license details and click Next 9 The LED on the end of the license key should flash briefly as the utility adds the license to the key Do not remove the license key during this process Once the programming completes the utility displays a verification page 10 Click Complete After a short interval the utility displays a final page
17. se Reporting Demo Days Left OpenBS Local Edition Unlicensed ACCOL WorkBench Unlicensed lt J gt B Actions To create License Hequest File click Create LAF Create LAF sia To get a License Kep File click Get Key Get Key via Internet C To include a received License Key File Include Key click Include Key License Transfer To create a blank License File for this computer click Create Transfer Create Transfer To transfer current licenze to another computer click Transfer License To install transferred licenze on this computer click Install Transfer Install Transfer A Licenses frame B Actionsframe C License Transfer frame OE Licensing User Manual The Licenses frame displays the current state or status of all licenses associated with OE Note When you first install OE you activate a 30 day trial license You must formally license OE within the 30 day period or OE shuts down Use the buttons in the Actions frame to request licensing components 2 1 Actions frame Create LRF To license OE software you first create a License Request file LRF which captures Include Key essential information about the OE software installed on your PC Click Create LRF A Save As dialog displays prompting you to specify a name and location for the file Click Save when you identify the file s location A reminder dialog displays Click OK to accept it Note You do not use the Ge
18. t Key button to license OE software Open a new SupportNet ticket and upload the LRF file along with the Sales Order number for the product you purchased Upon receiving your request the Technical Support Group provides you with a license file Install the license file using the Include Key button on License Manager Click Include Key to complete the registration process An Open dialog displays Select the license file you received from Technical Support Click OK When the registration completes successfully License Manager displays an information dialog Figure 2 Completion Dialog License Manager i License successfully updated Please restart machine to allow new settings to take effect Click OK and reboot your PC to activate the new license Issued Mar 12 OE Licensing User Manual 3 Graphics licensing This portion of the document describes the processes required to add program a OE graphics license to the black USB hardware key for both workstation thick client and terminal thin client services USB Keys The blue USB key previously supplied with OE version 2 81 or earlier has been discontinued and replaced by a black USB key see Figure 3 To continue your graphic license you must program the new black key using a web based application If you have been using the blue key see Section 3 2 Deactivating the blue USB key Note When you first install or upgrade OE you activat
19. ves the right to modify or improve the designs or specifications of such products at any time without notice All sales are governed by Remote Automation Solutions terms and conditions which are available upon request Remote Automation Solutions does not assume responsibility for the selection use or maintenance of any product Responsibility for proper selection use and maintenance of any Remote Automation Solutions product remains solely with the purchaser and end user Issued Mar 12
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