Camera 2MP Outdoor IR IP Bullet Camera Accessories
Contents
1. CM 611 OpenEye 31051AD 24 Viewing a Network Camera 22 jn 4 To view a network camera over the web using the camera s viewer software double click the name of the camera Click Browse Enter the Username and Password for the camera The username and password are case sensitive It is strongly recommended that the password be changed after the initial setup to prevent unauthorized access The default username and password for OpenEye IP cameras are as follows Username Admin Password 1234 The viewer software is now opened in Internet Explorer Note The viewer software will install automatically the first time you connect to the camera If your internet browser does not install the viewer software check the security settings or ActiveX controls and plug in settings If your internet browser asks for permission to install the ActiveX control you must allow the ActiveX control to continue the installation If you are prompted to allow an add on click Allow You can now configure your camera using the Viewer Software For more information on using Viewer software please see the user manual for your camera Connecting to the Camera Locate the camera on the IP Finder list Double click the camera to open the Viewer software in your web browser Click Browse in the pop up window ce M Log in to the camera with the appropriate User Name and Password Note The default User name is admin a2. Talk Allow the user to speak through the camera microphone Listen Allow the user to listen to audio captured by the camera 3 Click Add Delete User 1 Select the user name on the User Name list 2 Click Delete to remove the user 3 Click OK in the confirmation window There is a momentary wait time while the Network Camera Manager saves parameters When this period is complete the User will be deleted 30 Modify User Select the user name on the User Name list Click Edit In the resulting window modify the Password and or feature permissions Click Save um n Note For security reasons every time the user properties are opened the access check boxes are automatically cleared Make sure you select any user access options each time you edit the user properties File Location This is the destination location that snapshot photos and recorded videos will be saved to To select a destination location 1 Click Select 2 Choose a location or folder 3 Click Save in the file window and then click Save again PICTURE SETUP Camera Tab Use the Camera Tab section to modify picture settings for the camera The sample image will change as you modify the picture settings Note These settings can drastically affect the camera image OpenEye suggests that these settings are only modified by a CCTV professional or at the instruction or a technical support representative 31051AD 31 Exposure Min Shu
3. 4 Click Browse 5 Login as the appropriate user 31051AD 51 SPECIFICATIONS CAMERA SPECIFICATIONS Model CM 7221 CM 722Al CM 722VF Maximum Resolution 1080p 2 MP Video Compression H 264 MJPEG 15 IPS 1080P 1920 x 1080 2MP 30 IPS 1280 x 1024 1 3MP Frame Rate 30 IPS 720P 1280 x 720 1MP 30 IPS D1 720 x 480 30 IPS CIF 352 x 240 streaming to intensa ams OOOO 3 9 mm Autofocus Horizontal Field of View 103 5 34 32 103 5 34 30 0 5 Lux Color 0 1 Lux B amp W 0 Lux IR LED y 0 2 Lux Color Minimum Illumination O 0 02 Lux B amp W 30IRE 0 Lux IR LED White Balance Auto Manual ATW Auto White Balance Range 2700K 7800K es Minimum Illumination 50IRE IP Rating IP66 Outdoor Operating Temperature 40 C 50 C Heater fe 52 Model CM 7221 CM 722Al CM 722VF Heater Operational o o Threshold ON 7 C OFF 3 C 8 W Max 20W Max Power Consumption Heater ON 12W Max 24W Max Heater ON Rated Amperage 0 84A 24vAC 1A 24vAC Input Voltage 24vAC 12vDC PoE IR Range Up to 50 ft 15 m IR LED 23 LEDs 850 nm Analog Output Yes BNC microSD Card Slot microSD microSDHC 32GB max L x W x H 10 5 x 2 375 x 3 5 266 7 mm x 60 325 mm x 88 9 mm Housing Dome Cover White Clear 24vAC power is required to operate on board heater 31051AD 53 APPENDIX A SET UP INTERNET SECURITY If the installation of ActiveX Control is blocked you will
4. Add date time suffix add the date time to the end of the file name for each interval file saved Add sequence number suffix add a sequence number suffix to the end of the file name for each interval file saved Add sequence number suffix up to x and start over add a sequence number suffix to the end of the file name for each file saved up to x and then start over Overwrite overwrite each previous interval file with the new interval file Interval Recording Interval Recording Off Time interval Minimum interval sec Triggered Action Upload image by FTP Upload image by E Mail FTP address liv E Mail address iv Pre trigger buffer 1 fra v Pre trigger buffer v Post trigger buffer fra v Post trigger buffer v File Name File name Add date time suffix Add sequence number suffix no maximum value suffix up to and then start over Add sequence number Overwrite 48 Maintenance On the Maintenance page you can export the cameras current configuration or import the configuration for a camera Use the factory default page to reset the IP Camera to factory default settings if necessary Note Do not import configuration files from different models of cameras Configuration Export Configuration 1 Check the appropriate boxes for information that you want exported 2 Click Export Configurations 3 The bin file will be saved Note The default location for exported configurations is C U
5. 39 SYSTEM Setting ccccccccsseeccecsceseeccescceseeceescceseseenscceseeeeececesaeeeeseceseceeescceseeeenscceseeeeeess 39 INGIWOIK SC Dire 39 DON c 39 DOS NE UT UT UU UMP 39 A e tabbed nteeendde 40 VPP Universal Plg N PIAN enne erde daten cadi odore iat Iq ue dun Eon deken iata as 40 sit lod Se eU nin traicionar abies 41 U H 41 REM Mura nr a di 41 IEEE C0221 XGEAP TS e eae eet 41 Alarm AD DIGAUOM torta 42 Tampering and Network Failure Detecti0N ooccccoccccccccnccccnnccononononoconacocnnncncnnnos 43 Mail ENE TP and FTP Setup c g La ete dd 44 DE EEE 44 NGI WOMK SANG ect A OI I M PD PN QM DM CM ULIS 45 Recording Al Mc se 46 pisse X dd 46 a M E Md MM dM 47 Interval Recording cccocccconcconcnnccnocnncononcnnononcnnnnnnnnnnonannonononnnnnnnannnconannnconannannnnas 48 MAamtenan cenando nadaa 49 KO IMI AIO escorias 49 Factory Dal tirada dd 49 lel cif T 50 PICTURE Seting ce T 50 VISO Masia o 50 A aa 50 TAM d 50 cc EM 51 Ure 51 EOGOU Me 51 gt PecilcatiON Samanta ibas SERERE close 52 Camera SpecitcalOnS ai Ree eed 52 dopo D AAA e E es re sree eet ree ee ar neey ee 54 Sel UP Intermel Decus truco Deu
6. Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This symbol on the product or on its packaging indicates that this product shall not be treated as household waste in accordance with Directive 2002 96 EC Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment By proper waste handling of this product you ensure that it has no negative consequences for the environment and human health which could otherwise be caused if this product is thrown into the garbage bin The recycling of materials will help to conserve natural resources For more details information about recycling of this product please contact your local city office your household waste disposal service or the shop where you purchased the product Compliance is evidenced by written declaration from our suppliers assuring that any potential trace contamination levels of restricted substances are below the maximum level set by EU Directive 2002 95 EC or are exempted due to their application 31051AD Warning DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE DO NOT OPEN THE CABINET REFER SERVICING TO QUALIFIED PERSONNEL ONLY Caution CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION TO REDUCE THE RISK OF ELECTRIC SHOC
7. beides bab td sh Den etat acne hu dons 54 Setting Internet Security Level to Default ooocccccccconnconcccnnonennncononnconnnonnanennnoos 54 Adjusting ActiveX Controls and Plug ins ccccoconnconcccnonncnnccononnonnnnononnnnnnnononnnnncnnnnns 55 31051AD 9 INTRODUCTION OVERVIEW The OpenEye CM 722 series is a collection of 2MP outdoor IP bullet cameras built to provide superior video quality All CM 722 cameras utilize MJPEG or H 264 compression to provide video at resolutions up to 1080p 2MP and are capable of dual and quad streaming at 720p 1MP Each camera in the CM 722 series is equipped with 23 IR LEDs and a mechanical IR cut filter for true day night operation allowing the camera to record high resolution images at 0 Lux The CM 722l is equipped with all the standard features of the CM 722 line while the CM 722Al includes a motorized lens and the CM 722VF includes a varifocal lens The CM 722 series is designed to operate in extreme conditions in a tamper resistant housing It is equipped with an integrated heater allowing operation in temperatures as low as 40 F 40 C CM 722 cameras can be powered via 24vAC 12vDC or a PoE switch 24vAC power is required to operate the on board heater Product Features e ONVIF compliant e H 264 MJPEG quad streaming e 2MP resolution 1080p HD e P66 weatherproof rating e True Day Night e On board heater e 23 IR LEDs GETTING STARTED BOX CONTENTS Befo
8. can delete files from the card or save them to your local PC Note If you are using Windows Vista 7 or 8 you will need to change the Snapshot location Windows UAC does not allow internet programs to write directly to C for security reasons Network Share 31051AD Network Share is a network protocol that runs a variety of different system platforms allowing for file sharing between computers operating on Windows and computers operating on Unix This serves as an additional storage type Configuration requires the host IP address share name and credentials Once configured cameras can record events to the network share Note Network Share can be hosted on a Windows Mac or Linux system Network Share Device information Storage Tools Disk cleanup setting 45 Recording Schedule The recording schedule allows you to set up scheduled recording to the microSD M card or to Network Sharing Recording Recording Schedule This section allows you to define recording schedules for the camera Recording Recording Storage e SD Card Network Shar Recording Schedule i Disable For continuous recording Aways Only during time frame Weekday Start time Duration 1 Select type of Recording Storage e microSD card save recorded data to the microSD card located in the camera e Network Share save recorded data to the designated Network Share location 2 Select Always as the type of
9. need to either set the Internet Security Level to the default setting or change the ActiveX controls and plug ins setting Setting Internet Security Level to Default 54 ND AEN Open Internet Explorer Click the Tools tab in the menu bar Click Internet Options In the Security tab select the appropriate Internet Zone Click Default Level Click OK Close the browser window You will need to open a new window in order to access the IP camera Adjusting ActiveX Controls and Plug ins Ole IN Open Internet Explorer Click the Tools tab in the menu bar Click Internet Options Click Custom Level The Security Settings window will pop up Under ActiveX Controls and Plug Ins set all items to Enable or Prompt Items may vary according to your version of Internet Explorer ActiveX controls and plug ins settings Allow previously unused ActiveX controls to run without prompt Allow Scriptlets Automatic prompting for ActiveX controls Binary and script behaviors Display video and animation on a web page that does not use external media player Download signed ActiveX controls Download unsigned ActiveX controls Initialize and script ActiveX controls not marked as safe for scripting Run ActiveX controls and plug ins Script ActiveX controls marked safe for scripting 6 Click OK to accept the settings and close the Security Settings window 7 Click OK to close the Internet Options screen 8 Close the
10. placing the desiccant in the camera before installation and replacing the desiccant each time the front cover is opened 1 Unfasten the screw on the camera housing and remove the front cover Carefully tear open the aluminum desiccant envelope and remove the desiccant 3 Remove paper backing from the adhesive strip on the desiccant packet 4 Place the desiccant firmly in the position indicated in here 5 Reinstall the front cover and fasten the screw INSTALLATION POWER AND ETHERNET CONNECTION Read the installation instructions before installing and connecting the IP camera Power Connection Make sure that the camera s power cable is correctly and firmly connected Note OpenEye recommends against using more than one power source at a time Do not use a PoE power source when providing the camera with 12vDC or 24vAC power Make sure the camera s power cable is correctly and firmly connected If using Power over Ethernet PoE make sure Power Sourcing Equipment PSE is in use in the network Ethernet Cable Connection OpenEye recommends using Category 5 Ethernet cable to connect the camera to your network For the best transmission quality the cable length should not exceed 328 feet 100 meters Connect a network cable to the camera using the RJ45 input and connect the other end of the cable to your network switch or recorder Note If you are connecting the camera directly to a recorder a crossover cable is necessar
11. there is no router no network address translation is needed 2 Userouters with VPN support and set up a small VPN Once this is done the traffic will be treated as though it were all on the local network 3 Best solution Use routers with connection tracking This is quite easy VOIP also uses RTSP and faces the same challenges If a router is marketed as having VOIP Support it will have the necessary connection tracking capability to allow any type of RTSP communication not just VOIP With proper planning and the correct equipment RTSP cameras CAN stream over the WAN to a recording device for minimal additional cost and labor Please contact OpenEye support if you require any additional information on these topics VIEWER SOFTWARE To access the setup menu you need to install the viewer software on your PC or recorder The viewer software will install automatically the first time you connect to the camera If your internet browser doesn t install the viewer software check the security settings or ActiveX controls and plug in settings If your internet browser asks for permission to install the ActiveX control you must allow the ActiveX control to continue the installation The first time you connect to a camera the browser will ask for permission to install the ActiveX Control necessary to display the camera video Right click the information bar and click Install ActiveX Control to allow the installation Note P c
12. Automatically DHCP The camera comes preconfigured with a fixed IP address selecting Get IP address automatically requires a router or DHCP server to assign an IP address to the camera Note Every network device has a unique Media Access Control MAC address that can be used for identification The MAC address is located on the bottom of each camera and on the box label OpenEye Network Camera Manager also displays the MAC address for identification Record your camera s MAC address for identification in the future 28 Use Static IP Address To set up a new static IP address 1 2 3 4 Select the Use static IP address option Type a new IP address in the IP address box Type a new address in the Default Gateway box Click Apply to confirm the new setting When using static IP address to log in to the IP Camera you can access it either through OpenEye IP Finder software or type the IP address directly in the address bar of your Internet Explorer IP Address The IP Address is necessary for network identification Subnet mask Used to determine if the destination is in the same subnet The default value is 255 255 255 0 Default gateway Used to forward frames to destinations on different subnets or for internet access Primary DNS The primary domain name server that translates hostnames into IP addresses Secondary DNS A secondary domain name server that backups the primary DNS Web Server port Def
13. Camera CM 7221 CM 722Al CM 722VF OpenEye 2MP Outdoor IR IP Bullet Camera User Manual www openeye net 2MP IR IP Bullet Camera CM 722 Series User Manual Manual Edition 31051AD APRIL 2015 2015 OPENEYE All Rights Reserved No part of this documentation may be reproduced in any means electronic or mechanical for any purpose except as expressed in the Software License Agreement OpenEye shall not be liable for technical or editorial errors or omissions contained herein The information in this document is subject to change without notice The information in this publication is provided as is without warranty of any kind The entire risk arising out of the use of this information remains with recipient In no event shall OPENEYE be liable for any direct consequential incidental special punitive or other damages whatsoever including without limitation damages for loss of business profits business interruption or loss of business information even if OPENEYE has been advised of the possibility of such damages and whether in an action or contract or tort including negligence This documentation is copyrighted All other rights are reserved to OPENEYE OPENEYE and OpenEye are registered trademarks of OPENEYE in the United States and elsewhere Windows and Windows XP Embedded are registered trademarks of Microsoft Corporation All other brand and product names are trademarks or registered trademarks of th
14. K DO NOT REMOVE COVER OR BACK NO USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL TABLE OF CONTENTS Introduction ttm P 10 SVN Emp 10 Product arcu c 10 o aoi de iae iei dioe iuter cd ec LL MeL e qoe aede 11 BOX Soja 11 Gamera CVC CW MER 12 Dimensions 12 CONME CONS TT 13 Micro SD Card Slot and Reset Button ooocccncccccoccnncccnonnnnncnononncnnnnnnnnnnnnononanennnnos 14 instaling the DESICCAN rant nde m m UN UNS 16 Slaa Or AAA A o TE S 17 Power and Ethernet CONNECtION occcccccoccnccccncnncconnnncononnnnononnnnnnonnnnnonannnnononennnnonennnnnos 17 Power GONNECION ad 17 Ethernet Cable Connection cccccsssseccccceeseecececeeeeeceeeceeeeceessseaseeeeessaseeeeessaseeees 1f Ceiling Installation eeesssseeseeeeeeeeee nnne nnne 18 Lens Adjustment e eene eo ee E ER L d het nece Die ex oodt ene pe odis dco Besos a RU eoo Ra ode RED Du eot tu need 19 Setup and Configuration canas 20 OpenEye Network Camera manager sess nnne nennen nnns 20 SMA T ULL E 20 Starting Network Camera ManaQ6TF ooocccnccccccccnncccnnoncnnnnononncnnnnonnnncnnnnonnnnnnnnnonnnnennnnss 20 camera Toile Sicile o al eds 21 Device Address Isa ios colas 21 Filiding NebWork DEVICES iaa 21 Viewing a Network Cam tauiiniai a e 22 Connecting tothe Came a aan 23 Resetting the Camela sid
15. Recording Schedule 3 Click Save To set up scheduled recording Select type of Recording Storage Select Only during time frame as the type of Recording Schedule Use the appropriate check box to designate a day of the week Type a Start Time and Duration Click Save Repeat steps 3 5 for each desired day of the week until the desired schedule is completed Pak ON Note Start Time and Duration are measured in 24 hour format HH MM To delete a recording schedule 1 Select Disable for the type of Recording Schedule OR Click on the desired weekday schedule and then click Delete 46 Schedule 31051AD This section allows you to establish schedules to use in other section Schedule Weekday Start time Duration J 1 Phd ddd dd Time Start time Duration Save To create a schedule 1 E pn o Select a Schedule set 1 10 Check the desired week day check boxes Select Day or Night Designate a Start Time and Duration Click Save 47 Interval Recording Interval recording allows you to record in consistent intervals and save the files for later viewing Turn Interval Recording On or Off Designate the Time Interval seconds Designate the Trigger Action using the appropriate checkbox and then use the dropdown menus to further manage the Trigger Action 4 Type a file name and then choose how the file name is multiplied for multiple files
16. ad 23 Administrator User Privileges oocccccccocccnconccononncnnnnononncononononnnnnonononnnnnononancnns 23 Connecting Over the Internet ccccccconncnnccccnoncnncccnnnncnnnnnnnancnnnnnnnnncnnnnnnnnncnncnnnnns 24 Viewer SOI o a e 25 A M 25 31051AD 7 e AA 27 System A o a ennen deed 27 Camera Nanni is 27 PAE Sa Ei aha 28 Get IP an Address Automatically DHCP ooccccccccccccnncccnconcnnncononncnnnnononcconcnnnnos 28 Use Static IP Address o reor ev en a E Pao Rerum agl evdg s obser re BEAD Ud wir 29 IPV6 Address COMU MOM acini eu Eoo eo e Eod e En te om iot rove ue ondes 29 Mi meu Mee eT c c ee ute neee 30 POM IPP ASSW efo EEE 30 lo REID AA 30 Delete USE ge oa 30 MOOV USE EE 31 mime eio t RR E AE EE E A E A A A T 31 PICTUS SIUD surcar ero N 31 camera aaa 31 EO SUG i e E E R 32 Wole Balanced alada 32 AA A A 33 Moton DStSCHON meme a a 33 Add Detection WIN Wissssiasiiaait dde 34 Delete Motion Detection WiNdOW cccoccccocnccocnconcnconnnconnncnoncnanononcnononncnnnnonnnnnoos 34 MOTION WIN Ward tdo 34 Streaming SOUS i dose etse redua eco ei na a tna Dare oria oo na tesi duran oet ie dabo 35 Moed Iesolllloli esee ere e uas NS 35 lelien D deci ETT T S TI nie cous 36 Ce Sulle m cR CER RETE einen 36 aS LECT TET A 36 Mile ae lA E E 37 Video Compression c ccoooocccncccnnnccnncnononcnnnonononnnnnnnonnnnnnnnnnnnnnnnnnnnnnrnnnnnnnnnrnnnnnnnnnrnnnnnnnss 38 AUVaNCO A isis iia MM
17. ad the new version of the Camera Viewer software PICTURE SETTING Video Mask You can use the video mask page to define a privacy mask to keep users from viewing parts of the image You can enable up to five privacy masks and choose a color to obscure the live view form users Hot Spot The Spot feature allows you to transmit different parts of the camera image on separate streams Each stream is displaying a portion of the image at the full size of a regular image This is useful for focusing on details in different areas of a single camera view Text Overlay Text Overlay allows you to select text to be displayed over the video Three options are available Date Time and a Custom String up to 20 alphanumeric characters 50 STREAMING SETTING Audio Audio Input Grain sets the amplification that the camera applies to the incoming audio before transmitting Audio Output Delay Sets a delay in the audio transmission This is used when there is significant lag in video transmission to help sync the audio and video Volume Sets the audio output volume level for listening to live audio Network Transfer Sets the camera to continue transmitting audio even if the video stops LOGOUT The Logout tab allows you to switch between users 1 Click Logout 2 If prompted to close the browser window click Yes 3 Using the Network Camera Manager Software select the camera you wish to view in the Viewer Software
18. ame Type the registered domain name in the field e Username E mail Type the username or e mail required by the DDNS provider for authentication e Password Key Type the password or key required by the DDNS provider for authentication Network Advanced QoS Quality of Service allows you to prioritize network traffic services of the camera s functions The QoS function utilizes the Differentiated Services prioritized using Codepoint vales DSCP Note Routers and switches on the network must be QoS or DSCP capable and have these settings enable for this function to operate on your network 31051AD 39 SNMP Settings With Simple Network Management Protocol SNMP enabled the camera can be monitored and managed remotely with a network management system Contact your network administrator if you are not familiar with SNMP setup UPnP Universal Plug N Play e Enable UPnP When enabled the camera will appear in My Network Places on Windows computers running UPnP on the same network e Enable UPnP Port Forwarding When enabled the camera will attempt to open the web server port on the router automatically e Friendly Name Set a name to easily identify the camera 40 Network Security HTTP The camera can send alarm messages to a specific Hypertext Transfer Protocol HTTP site when motion is detected or when the sensor input is activated You can assign alarm messages to up to two HTTP sites IP Filt
19. amera audio is only available on the Indoor IP mini dome camera The Talk button will not be available on the Outdoor version of the camera Viewer Tabs 31051AD Live Monitor video and perform other video related functions Setup Set the camera name IP address and define users This tab also allows you to configure the camera settings and view streams Advanced Perform advanced setup configurations like network setup security alarms and maintenance Logout Change user 25 26 Full Screen This will display the live feed in full screen Snapshot Click the button and a JPEG snapshot will automatically be saved in the appointed place The default location is CA Note If you are using Windows Vista or 7 you will need to change the Snapshot location Windows UAC does not allow internet programs to write directly to CA for security reasons Record Click Record to star recording live video Click Record again to stop recording video Recorded video will be saved automatically to the designated location on the local workstation The default location is C This location can be changed in File Location in the System menu Note If you are using Windows Vista or 7 you will need to change the video clip location Windows UAC does not allow internet programs to write directly to CA for security reasons Microphone PC Network Camera Manager Software audio to camera enables audio through an audio out o
20. browser window You will need to open a new window in order to access the IP camera 31051AD 99 www openeye net 1 888 542 1103 2015 OpenEye All rights reserved No part of this publication may be reproduced by any means without written permission from OpenEye The information in this publication is believed to be accurate in all respects However OpenEye cannot assume responsibility for any consequences resulting from the use thereof The information contained herein is subject to change without notice Revisions or new editions to this publication may be issued to incorporate such changes 31051AC
21. compression page appropriate for your application You can also select to display compression inflation on the Live Screen MJPEG compression settings include e High compression low bitrate low quality e Middle compression default e Low compression high bitrate high quality H 264 compression settings include e 1024kbps highest compression lowest quality e 2048kbps e 4096kbps middle compression default e 6144kbps e 8192kbps low compression highest quality CBR Mode Setting e The Constant Bit Rate mode allows you to lock in the bit rate of the H 264 stream If this setting is not enabled bit rate may fluctuate based on available bandwidth 38 ADVANCED SYSTEM SETTING Network Setup The Network Setup settings will automatically be set at the recommended default after the camera connection is made DDNS DDNS Dynamic Domain Name Service is a service that allows a connection to an IP address using a hostname URL address instead of a numeric IP address Most Internet Service Providers use Dynamic IP Addressing that frequently changes the public IP address of your internet connection this means that when connecting to the camera over the internet you need to know if your IP address has changed DDNS automatically redirects traffic to your current IP address when using the hostname address e Enable DDNS Select the check box to enable DDNS e Provider Select a DDNS host from the Provider list e Host n
22. e Addressing The functions on the Device Addressing tab allow you to find configure and view network cameras Finding Network Devices 1 Click Find Devices on the Device Addressing tab 2 Tonarrow your search by Camera Model Project or Camera Name select your desired criteria from the appropriate lists r Network Camera Manager v1 5 0 12 kala Fie Help J OpenEye NETWORK CAMERA MANAGER All Networks l Camera Model i Admin Project Find Devices gt 1234 Camera Name Device Addressing Device Configuration Report Device Options Fa Model Project Name IP Address MAC Netmask Gateway cm611 OpenEye TrainingR 108888153 00D0890 255000 100051 80 100019 CM 611 OpenEye TrainingR 108888151 00 00890 255000 100051 80 1000 19 cms OpenEye Security Ca 10 474758 00D0890 255000 100051 so 1000 19 CM611 OpenEye TreiingR 1088 88 159 oopoeso 255000 1000s1 80 1000 19 CM 611 OpenEye TrainingR 10 88 88 150 0000890 255000 100051 fao 1000 19 cm611 OpenEye Training 10 88 88 162 o0D0890 255000 100051 o 1000 19 CM611 OpenEye TramigR 108888158 0000890 255000 100051 80 1000 19 cm611 OpenEye Support 6 1089903 0000890 255000 10005 80 100019 CM6 _ OpenEye TraimigR 108888 160 00D0890 255000 100051 80 1000 19 lemon 10101020 00D0s90 255000 100051 so 10 00 19 i a c i m i
23. e respective owners OPENEYE Liberty Lake WA e U S A 31051AD 3 Important Safeguards 1 Read Instructions Read all of the safety and operating instructions before using the product Retain Instructions Save these instructions for future reference Attachments Accessories Do not use attachments or accessories unless recommended by the appliance manufacturer as they may cause hazards damage product and void warranty Installation Do not place or mount this product in or on an unstable or improperly supported location Improperly installed product may fall causing serious injury to a child or adult and damage to the product Use only with a mounting device recommended by the manufacturer or sold with the product To insure proper mounting follow the manufacturer s instructions and use only mounting accessories recommended by manufacturer Power source This product should be operated only from the type of power source indicated on the marking label Precautions Operating e Before using make sure power supply and others are properly connected e While operating if any abnormal condition or malfunction is observed stop using the camera immediately and then contact your local dealer Handling e Do not disassemble or tamper with parts inside the camera e Do not drop or subject the camera to shock and vibration as this can damage camera e Do not block the cooling holes on the bracket This camera has a coo
24. er in order to view images 4 Adjust the zoom focus ring screw on the lens to set the desired zoom and focal length 5 Replace front housing and tighten screw 31051AD 19 SETUP AND CONFIGURATION OPENEYE NETWORK CAMERA MANAGER OpenEye Network Camera Manager is a software tool that allows you to quickly and easily connect and configure your OpenEye IP Cameras This software allows you to assign IP addresses manage users configure video settings and update firmware on multiple cameras at once The Network Camera Manager software is pre installed on all OpenEye Recorders and included on the software CD with all OpenEye IP cameras It is also available for download on the OpenEye website Installation You can install Network Camera Manager on any personal computer PC or laptop using the software CD included with your OpenEye IP camera or by downloading the program from openeye net Note Network Camera Manager will only work on PCs or laptops that use a Windows operating system It is compatible with Windows XP Vista 7 and 8 Starting Network Camera Manager After installing the program on your PC or laptop open the program to begin configuring your cameras To access Network Camera Manager on an OpenEye recorder you must operate the recorder in Windows Mode In the Live Screen click Exit 2 Click Restart in Windows Mode 3 Click OK 4 Double click Network Camera Manager 20 CAMERA CONFIGURATION Devic
25. er of P frames between each l frame decreasing the file size of the stream but increasing the risk of video decoding errors Decreasing this number decreases the number of P Frames between each I frame increasing the file size of the stream but decreasing the risk of video decoding errors OpenEye recommends setting the GOP to be approximately twice the frame rate e g if the frame rate is 10 IPS then set the GOP to 20 H 264 Profile 36 The H 264 Profile may need to be changed if you are using a third party recorder that is not capable of decoding H 264 Main Profile video compression Select compatible compression type for each stream if necessary Video Frame Rate Setting the camera to transmit fewer frames can save bandwidth Use the Frame Rate Control screen to adjust the frame rate of each stream Each of the MJPEG and H 264 streams can have a separate frame rate setting from 1 to 30 frames per second Note Higher frame rate will increase video smoothness as well as file size and bandwidth usage Note Lower frame rate will decrease video smoothness as well as file size and bandwidth usage 31051AD 37 Video Compression Compression information setting splay compression information in the home page Save CBR mode setting LJ enable H 2 64 1 SE R mode et able H 26 4 2 BR mode Ll enable H 264 3 CBR mode enable H 264 4 CBR mode Save You can select an MJPEG H 264 compression mode on the video
26. ering IP Filtering allows you limit access to your IP cameras by IP address You can Allow or Deny a specific IP address by adding it to the appropriate list IP addresses on the Allowed IP List will be able to access the IP camera IP addresses on the Deny IP List will NOT be able to access the IP camera IEEE 802 1XSEAP TLS This is a well supported security protocol commonly used by wireless vendors This security method requires a valid CA certification and key When properly configured all communication between the client usually a recorder and the camera is encrypted 31051AD 41 Alarm Application The alarms menu is where alarm connections are configured Alarm Switch Designate when the alarm will be active Off On or By Schedule Alarm Type Designate if the alarm is normally open or normally closed e NOH NO stands for Normally Open e NC L NC stands for Normally Closed Example A door sticker consists of two contacts that are connected when under normal conditions This type of input would be a NC L or normally closed alarm The alarm will trigger when the two contacts are no longer connected such as an abnormal condition when the door is opened Alarm Output Choose high or low Trigger Action Specify which actions the camera should take when motion is detected Send Alarm Message by FTP E mail Select to send an alarm message to a configured FTP and or e mail addres
27. esent if motion is present in the camera frame The blue line will react accordingly based on the motion in the camera frame 34 STREAMING SETTINGS Video Resolution The camera provides eight codec options under video resolution two single streaming options two sets of dual streaming options two sets of tri streaming options and two sets of quad streaming options e H 264 Only e MJPEG Only e H 264 H 264 e H 264 MJPEG e H 264 H 264 H 264 e H 264 H 264 MJPEG e H 264 H 264 H 264 H 264 e H 264 H 264 H 264 MJPEG Once a codec option is selected multiple resolutions are available for each stream Note Due to resource management some resolutions may be unavailable when selecting a dual stream option 31051AD 35 Video Orientation Normal Video The video will be oriented as the camera position dictates 180 Degree Rotate Rotate the video 180 degrees 90 Degree Clockwise Rotate the video 90 degrees clockwise 90 Degree Counter Clockwise Rotate the video 90 degrees counter clockwise Mirror Video Flip the video across the vertical axis Mirror 180 Degree Rotate Flip the video across the vertical axis and rotate 180 degrees GOP Size The Group of Pictures settings allow you to modify the frame structure of the video stream This setting changes the frequency of the I frames that occur within the stream of P frames 2 64 Increasing this number increases the numb
28. hat will be tested and how often in minutes Triggered Action Designate the actions that will occur upon Network Failure Detection activation Tampering and Network Failure Detection Tampering Alarm Tampering Alarm On Tampering Duration Triggered Action Network failure detection 43 Mail HTTP and FTP Setup The camera can send an e mail via Simple Mail Transfer Protocol SMTP when a variety of events occur SMTP is a protocol for sending e mail messages between servers SMTP is a relatively simple text based protocol where one or more recipients of a message are specified and the message text is transferred The configuration page is shown as follows Two sets of SMTP accounts can be configured Each set includes SMTP Server Account Name Password and E mail Address settings For SMTP server contact your network service provider for more specific information SD Card 44 All OpenEye IP cameras include an integrated microSD card slot that can be used to record video or images The card slot is compatible with a microSD card up to 16GB Load Device Information Displays the storage total size and free space information of the included microSD card Current Recording Partition Amount of space designated for recording on the microSD card Format Allows you to format the microSD card Eject Safely eject the microSD card Recording List Displays a list of files saved to the card You
29. ines the port that Internet Explorer uses to connect over the web and view video If this port is changed then the new port must be defined when attempting to web connect ex if your camera s IP address is 192 168 0 100 and you change the web port to 8001 then you must type http 192 168 0 100 8001 in your browser RTSP port The default RTSP port is 554 setting range 1024 65535 MJPEG over HTTP port The default HTTP Port is 8008 setting range 1024 65535 HTTPS port The default HTTPS Port is 443 setting range 1024 65535 Note No port number can be used in duplication on more than one item IPv6 Address Configuration To enable IPv6 select Enable IPv6 and click Save See your network administrator if you are unsure of your network configuration 31051AD 29 User Setup Admin Password Manage the password for the Administrator account To change the administrator password 1 Type a new Administrator Password and then type again to confirm the password 2 Click Save Add User The user name and passwords are limited to 16 characters with no spaces permitted There is a maximum of twenty user accounts 1 Type the new Username and Password 2 Select I O Access Camera Control Talk and or Listen as permissions for the User I O Access All functions in the Setup and Advanced menus are available to the User Camera Control Allows the User to change camera controls in the Setup menu
30. klight Backlight compensation can correct for overly bright backlit scenaries D WDR Function Turn the Digital Wide Dynamic Range Off or adjust between 1 and 3 Click Set after making changes to the Picture Adjustment settings to save the settings and update the Live screen Motion Detection To enable motion detection 1 31051AD Use the Motion Detection menu to configure the motion detection window s Here Motion Detection can be turned On or Off and other general settings can be specified Note A motion detection preset can be Use the Motion Detection dropdown to select a motion detection preset 1 4 If choosing an additional preset after 1 check the On checkbox turned Off at a later time If desired check the By Schedule check box and use the dropdown menu to select a schedule Designate the Motion Detection Setting values Check the appropriate boxes to designate the Trigger Action Click Save 33 Add Detection Window 1 Use the Motion Detection dropdown to select a motion detection preset 2 Click Add Note The selected motion detection square will be red 3 Arrange and size the motion detection window as desired 4 Click Save Delete Motion Detection Window 1 Click to select the desired motion detection window 2 Click Delete Motion Window The motion window displays a red line and a dynamic blue line The red line represents the Detection Level The blue line will also be pr
31. ling fan inside the housing Blocking the cooling holes will cause heat to build up and cause malfunction e Care must be taken when you clean the clear dome cover Scratches and dust will ruin the image quality of your camera Do not use strong or abrasive detergents when cleaning the camera body Use a dry cloth to clean the camera when it is dirty In case the dirt is hard to remove use a mild detergent and wipe the camera gently Installation and Storage Install electricity wiring carefully Please note that input electricity to the unit is at tolerance of DC 12V AC 24V 10 The camera is capable of surge protection ensure AC power model unit is grounded appropriately against damage by heavy current or electric shock Do not install the camera in areas of extreme temperatures in excess of the allowable range 40 F 122 F 40 C 50 C Avoid installing in humid or dusty places The relative humidity must be below 90 Avoid installing in places where radiation is present Avoid installing in places where there are strong magnetic fields and electric signals Avoid installing in places where the camera would be subject to strong vibrations Never face the camera toward the sun Do not aim at bright objects Whether the camera is in use or not never aim it at the sun or other extremely bright objects Otherwise the camera may be smeared and damaged Regulation This device complies with Part 15 of the FCC Rules
32. n the camera Live Audio Camera to PC Network Camera Manager Software enables audio if a microphone is equipped to the camera Note The Microphone and Live Audio functions are only available on enable cameras If the camera is not enabled for these features an error message will display SETUP The Setup menu includes System Settings Picture Setup and Streaming Settings Note The Setup menu displays limited setup options For a complete list of setup options see the Advanced section SYSTEM SETTING Camera Name Host Name The Host Name is used to identify the camera on your system lf camera based Motion Detection is enabled and is set to send alarm message by Mail FTP the host name entered here will display in the alarm message Time Zone Select your time zone Time Format Select your desired time format Sync With Computer Time Select to synchronize the camera date and time with the connected recorder Sync with NTP Server Manual allows you to define the date and time manually Network Time Protocol NTP is an alternate way to synchronize your camera s clock with a NTP server Specify the server you wish to synchronize in the NTP Server box Then select an Update Interval For more information about NTP visit www ntp org 31051AD 27 IP Address You can choose to use a fixed IP address or a dynamic IP address assigned by a DHCP server or router for the camera Get IP an Address
33. nd the default Password is1234 The username and password are case sensitive Resetting the Camera If itis necessary to reset the camera to the factory default settings hold down the Reset button see Camera Overview for 30 seconds This will return all settings including network setup to the factory default Administrator User Privileges The Administrator account has the authority to configure the IP camera and authorize users access to the camera The User accounts have access to the camera with limited authority 31051AD 23 Connecting Over the Internet 24 There are some challenges with connecting to OpenEye IP cameras over WAN internet connections because the camera streams video over RTSP RTSP is an excellent protocol for media and is now used on many IP cameras including OpenEye as the default streaming option RTSP however is not suitable for transmission between two locations that are behind different routers In this case the client for example the OpenEye HVR or NVR server software connects to the camera and then requests a stream The camera uses that connection to return a stream but since the connection originated on the client side and has now switched to the camera remote side the router does not have any way to determine where the traffic should be routed so no video appears at the recorder There are three solutions to this 1 Connect modems on both sides directly to the recorder and camera If
34. pload Import Configuration 1 Click Browse in the Configuration Import box 2 Select a bin file that you want to import 3 Click Import 4 Click Yes when prompted that the import will cause a system reboot Factory Default There are two factory default settings available Full Restore that restores default settings including network settings and a Partial Restore that restores default settings excluding network settings A system reboot is also available this preserves all settings Note Ifa Full Factory Default is used you will need to use the Network Camera Manger to find the desired camera s again 31051AD 49 Software Note Make sure the software upgrade file is available before starting the software upgrade 1 Click Browse and find the upgrade file Note Do not change the file name or the system will fail to find the file Select the file name from the list under Step 2 Click Upgrade The system will check to find the upgrade file and then start to upload the upgrade file The upgrade status bar will display on the page When it reaches 100 the viewer will return to Home page Close the internet browser 5 Goto the Windows Control Panel and double click Add or Remove Programs Locate the Camera Viewer software on the Currently installed programs list and click Remove to uninstall the previous software version 6 Open the internet browser again and log in to the camera The system will automatically downlo
35. re proceeding please check that the box contains the items listed here If any item is missing or has defects DO NOT install or operate the product and contact your dealer for assistance Power Terminal Block M4 Inner Hex Wrench Self Tapping Screws Plastic Anchors Quick Start Guide Desiccant Bag 31051AD 11 CAMERA OVERVIEW Before installing or connecting the camera please refer to this section including an overview of the all in one cable for reference Dimensions 10 5 266 7 mm YEN B O nas 2 75 69 9 mm e Length 10 5 inches 84 mm e Width 2 75 inches 69 9 mm e Height 3 25 inches 82 55 mm Connections a D O EE E o EH Green M MERE O ms M MER 6 1 tem om ponon feme Network with PoE RJ 45 connector w LED No EN EN 2 Power 3 pin Terminal DC Block Reserved Power connection i 4 00 i Alarm I O ALM DI Audio I O Line In Mic In Two way audio ALM_DI Alarm connection ALM_DO ALM_DO pe joe 31051AD T Micro SD Card Slot and Reset Button Use these photos to reach the Micro SD card slot reboot button and factory default button 1 Unscrew the camera housing to remove front cover 2 Micro SD card slot 31051AD 3 4 Factory default button Reboot Button Installing the Desiccant To prevent condensation on the glass cover of the CM 722 OpenEye recommends
36. s when motion is detected When sending to email the alarm notification is text only When sending to FRP the alarm notification will upload a text file to the FRP location Upload Images by FTP Select to assign an FTP site and configure various parameters as shown in the figure below When motion is detected event images will be uploaded to the appointed FRP site Upload Image by E mail Select to assign an e mail address and configure various parameters as shown in the figure below When motion is detected event images will be sent to the appropriate e mail address Note Make sure SMTP or FTP configuration has been completed See the Mail and FTP sections for more information File Name Enter a file name in the box ex Image jpg The uploaded image s file name format can be set in this section Select the one that meets your requirements Consult the documentation to the sensor input device to determine which of these to use 42 Tampering and Network Failure Detection 31051AD Tampering Alarm Turn the Tampering Alarm On Off or On By Schedule Tampering Duration Designate the amount of time in seconds that tampering must occur in order for a Tampering Alarm to activate Triggered Action Designate the actions that will occur upon a Tampering Alarm activating Network Failure Detection Turn the Network Failure Detection On Off or On By Schedule Detection Type Designate the IP Address t
37. tter Speed Choose a pre determined shutter speed Manual Mode Changing the shutter mode to manual will allow you to select the minimum shutter speed that the camera will use This can drastically change the amount of light entering the camera Click Set to save your changes White Balance Use the white balance setting to change color representation in difficult lighting conditions Auto White balance works within its color temperature range and calculates the best fit white balance ATW Auto tracing white balance the camera removes the signals within a range of 2000K to 10000K which helps to even out the bright white portions of an image One Push Balances color temperature based on a white object within the viewing area Manual Change the white balance value by specifying the R grain and B grain Click Set to save your changes 32 Picture Adjusiment Each of the Picture Adjustment settings is set to the recommended default Brightness Adjust the image s brightness on the camera The Backlight value is adjustable from O dim 20 brightest Sharpness Increasing the sharpness level can make the image looked sharper it especially enhances an object s edge The value of sharpness is adjustable from 0 10 sharpest Contrast Adjust the contrast value from 6 to 19 Saturation Adjust the color saturation form 6 to 19 most saturation Hue Adjust the hue from 12 to 13 Bac
38. y for most configurations Check the status of the network connection by looking at the link indicator and activity indicator LEDs If the LEDs are not lit check your network connection The green link LED indicates a network connection and the orange activity LED flashes to indicate network activity 31051AD 17 CEILING INSTALLATION The IR Bullet IP Camera can be installed directly on a wall or ceiling provided it has enough strength to support the camera 1 Remove the IR Bullet IP Camera from packaging 2 Connect power Ethernet Alarm and audio wires from ceiling or wall to the corresponding connectors of the cameras all in one cable 3 Fixthe camera s bracket on the ceiling or wall with the three supplied self tapping SCrews 4 Use the supplied inner hex wrench and a Phillips screwdriver to loosen the hex bolt on the side of the bracket mount and the camera housing to adjust the position of the camera Note CM 722 cameras are equipped with a seal inside the housing to prevent moisture from entering If you have any concerns about moisture entering the housing or wall through the cable egress OpenEye recommends sealing the opening at the wall and at the base of the camera with silicone caulking LENS ADJUSTMENT 1 Unscrew the camera housing to remove front housing 2 Connect the power audio and alarm wires to their corresponding connectors Refer to the pin definition table 3 Access the camera brows
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