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Operating Instructions - Migros
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1. Recharge the fully empty Lithium ion battery after completing the ride If the Lithium ion battery is only partially empty continue to use it for subsequent rides till the battery is completely empty If you do not use the battery for more than 6 month recharge it fully Enjoy your drive on the CROSSWAVE Pedelec Pedelec with Lithium ion battery Your CROSSWAVE Pedelec and its components Drive battery gJ WH Status display of the drive battery Lock of the drive battery Motor control electronic meo Charging input bushing n Na _ NLS Crank with rotary sensor Front wheel hub motor G sxo Motor plug cover CN PONOTNOTN ON ON ON OTN ON i SN Handle bar operating elements Figure 1 Operating instructions Before the first start up Specifications Brakes A cycle must have at least two brakes that function independently of each other Bell A clear sounding bell is mandatory Lights Both bulbs must function simultaneously The centre of the light beam of the front bulb should fall on the road at a maximum of 10 m ahead of the cycle The rear light must be mounted at a height of minimum 25 cm above the road surface Reflectors A white reflector with a large surface area at the front that can be combined with the headlight In the rear at least one red reflector should be installed Optionally the rear light can be combined with a spot light Two yellow pedal reflectors pe
2. Electronic circuit is defective The Pedelec switches off during the drive Cause Battery is empty Electronic circuit is defective Plug in connection has disengaged Battery Remedy gt Re insert battery gt Contact dealer gt Contact dealer gt Contact dealer Remedy gt Recharge battery fully gt Contact dealer gt Contact dealer No LED lights up on pressing the battery charging status display switch Cause Battery is empty Fuse in the battery is defective Cells in the battery pack are defective Remedy gt Charge the battery fully gt Replace fuse gt Contact dealer The capacity of the battery has come down drastically Cause The battery is used up old The charging device is defective Charging plug charging cable is damaged Motor Remedy gt Replace the battery gt Contact dealer gt Contact dealer The motor does not run but the operating elements and the battery function Cause The motor cable is covered Other cable contact fault Pedal sensor is defective Electronic circuit is defective Pedal sensor Remedy gt Check plug it is not inserted properly gt Contact dealer gt Contact dealer gt Contact dealer The motor does not work but the operating elements and the battery function Cause Direction of pedal sensor is incorrect Pedal sensor is defective 5 Charging device Remedy gt Contact dealer gt Contact dealer Refer to
3. electronic circuit of the battery will otherwise continue to draw a small amount of power quite unnecessarily Insert the drive battery in the CROSSWAVE Pedelec as illustrated in Figures 3 and 4 into the tray Ensure that the contact pins of the motor electronics which is permanently fixed in the tray slide smoothly into the contact strip of the drive battery Figure 4 Figure 3 The drive battery should be kept flat in the tray as shown in Figure 4 Let the cylinder snap into place in the battery housing The locking ensures that the battery is held tightly to avoid damages caused by jerks and vibrations It also guarantees optimum electrical contact of the battery with the electronic circuit in the Pedelec Pedelec with Lithium ion battery The key can be taken out in the opened and locked position PanTerra recommends that you remove the keys at all times This will ensure that the lock cannot be opened inadvertently and the battery falls out and also that the key does not get lost The CROSSWAVE Pedelec is now ready for a ride Charging the drive battery The CROSSWAVE Pedelec runs on a 25V 11Ah Lithium ion battery PanTerra uses high class branded cells that are combined into a 25V cell pack Besides the battery contains a safety electronic circuit that prevents excessive discharging and overcharging Avoid storing a fully discharged battery for weeks Always use only the high class Lithium ion charging de
4. it is guaranteed that you have received a fully assembled cycle In case of any problems or questions associated with repairs assembly or accessories you can always count on professional help This user manual is valid for different models of CROSSWAVE Pedelec Frame and gear shift can vary Hence consider only those sections that are relevant to your cycle The technical Pedelec with Lithium ion battery CAUTION In the Operating Instructions you find this sign wherever your safety is concerned Please inform other users of your cycle about the safety instructions as well design of CROSSWAVE Pedelec complies with the upcoming European standard EN15194 for electric motor assisted cycles and with the statutory safety specifications especially the European bicycle standard DIN EN 14764 Get ready to be electrified Your CROSSWAVE Team Operating instructions Quick start Even though you might be eager to use your newly purchased CROSSWAVE Pedelec immediately we request you to observe the following steps without fail before taking your first ride PanTerra will not accept any guarantee obligations otherwise 1 Remove all the protective foils from the battery Please check the current charging status of your battery by pressing the key on the LED display refer to Page 14 The CROSSWAVE Pedelec is powered by a Lithium ion battery If less than 2 LEDs light up or no LED lights up it could be possible that the b
5. long time going downhill Caution Do not touch the heated hub body Cooling off time after prolonged braking when going downhill is approximately 30 minutes Disk brake This brake too is activated with the help of the brake lever on the handle bar The principle is similar to that of the rim brake the only difference being that this brake sits on the hub The brake pads act on a brake disk Load transportation When transporting loads ensure they are fastened well Always observe the permissible carrying capacity of the luggage carrier Do not carry any bags or other objects on your handle bar This affects the driving safety Aluminium handle bars are not designed to support loads Trailer Observe the maximum permissible speed of 25 km h if you use a trailer Max permissible trailer load is 40 kg Caution The driving and braking behaviour of the cycle changes Risk of fall and injury 27 Operating instructions Use only tested trailer couplings and fix them at the prescribed positions Use only trailers that correspond to the latest safety technology First try out the trailer without load Follow the StVZO Road Traffic Licensing Regulations requirements for the lighting equipment of the trailer No liability for damages on account of trailer usage Front wheel luggage carrier basket Follow the manufacturer specifications on the components for loadin
6. out consumption of electricity very little by the protective electronic circuit itself Of course you must reinsert this fuse before charging again Pedelec with Lithium ion battery Adjustments before a ride Check the following before each ride All screws wheel nuts or quick release are tight The brakes function The air pressure of the tyres is sufficient The lighting system is intact The bell is OK Seat and handle bar You bicycle is assembled by the dealer and is in a road worthy condition The handle bar and seat position is adjusted to your height While adjusting the seat and handle bar height pay attention to the minimum insertion depth marked on the handle stem shaft and seat support Never pull out the handle bar or seat above the marking Seat The seat can be adjusted in three directions height inclination and distance from handle bar Figures 7 8 Height Loosen the seat clamping bolts Figure 7 Pos 1 or quick release Figure 8 Pos 1 Move the seat support in or out Tighten the clamp after making the adjustment You have adjusted the seat height according to your body size so that while sitting on the seat the tips of your toes touch the ground on both sides Caution The seat support must remain clamped at least up to the mark Otherwise it might break leading to a fall Leather seats can discolour clothes when used initially under wet conditions Frequ
7. 2 18 months With good maintenance a product life of about 3 years is possible The capacity will come down very gradually but uniformly Pedelec with Lithium ion battery General operation Gear changing If you are not yet familiar with a gear change practice handling your new Pedelec braking and negotiating curves but do it away from public roads Derailleur First switch the chain to the centre pinion at the rear Switch between the front chain rings Then try the same in the reverse direction This way you will learn the functioning of the gear Do not ever change gear when the cycle is stationary or during reverse pedalling Select your gear transmission ratio in front according to the terrain and exercise additional control with the rear sprocket The chain should not run crosswise i e with very steep inclination because otherwise chain and gear wheel will wear out fast Use the derailleur as illustrated in Figure 21 Figure 21 Gear adjustment The gear must be adjusted regularly depending on the type of gear usage Let your dealer do all the gear settings Richtig Falsch Auxiliary gear with coaster brake hub While using a gear hub stop pedalling for a moment so that the gear can switch Due to the gear cable expansion the gear hub requires regular readjustment by the dealer Gear hubs with 3 4 5 7 8 and 9 gears offered by different manufacturers are available at present Please contact you
8. Chapter Charging the drive battery or Item 2 2 of this list
9. Operating Instructions Istruzioni d uso for your new cycle Per la Sua nuova bicicletta SHOASVYWSAZ Elektrobike ED 2 EX Pedelec with Lithium ion battery Pedelec con batteria agli ioni di litio Operating instructions SCROEISEVANAS ED 2 EX Operating instructions for CROSSWAVE Electro Bicycle ED 2 EX Pedelec with Lithium ion battery Istruzioni d uso CROSSWAVE Elektro Bike ED 2 EX Pedelec con batteria agli ioni di litio Pedelec with Lithium ion battery Content WELCOME seerne a 4 QUICKSTART ll 6 Your CROSSWAVE Pedelec and its components 7 Before the first Start Up iii 8 Regular inspections ie 9 Inspection schedule ii 10 Loading the Pedelec Braking response 10 Proper use of the Pedelec ll 10 Traffic safety tips ln 11 GUAraniee ia reer TE ee Te 11 Wear parts 12 SCE RR I A 13 Start up of drive battery iii 13 Charging the drive battery ine 15 Long term trickle Charging i 16 Adjustments before a ride ll lin 17 Handle bar and handle bar stem iii 18 Brake i 19 Ped Ton E E E E A Oe 19 Lighting system ii 20 Handle bar Dian 20 POE 20 MTV I MOUS AGC i ln 21 i ea occa tec eee ete cece cares 21 Peio 22 TOFQUE specifications i ii 22 Operating the CROSSWAVE Pedelec dr
10. al operation 31 Operating instructions Technical data of CROSSWAVE Pedelec Drive system Control Charging device 6 EPAC Pedelec Pedelec EPAC Electrical Power Assist Cycle Extra cycle drive with 250W motor up to 25km h activated via Pedal rotary sensor BLDC gear motor The full form of BLDC is Brushless DC i e a brushless electronically commuted 3 phase DC motor works with max 250W steady nominal power BLDC motor controller with digital program control according to Euro standard 2 Drive modes Normal and Eco The auxiliary drive is activated automatically on using the pedals and supports up to 25km h The auxiliary drive is shut down automatically on applying the brake The driving power is limited in the ECO mode 25V x 11Ah 275Wh Lithium ion battery of European manufacture with 5 LED capacity display weight 2 4 kg up to 500 charging cycles or 3 4 years life expectancy under optimum use conditions CC CV charging device with 2 5A charging current full charging of 11Ah battery lasts about 6 h Depends predominantly on the selected drive mode personal driving style and other factors 35 50km in the Normal mode 60km in the Eco mode Refer to Chapter Mileage and its factors SCROEISEVANAS ED 2 EX Faults Cause Remedy 1 Operating unit 1 1 No LED lights up at the left on activating the Pedelec Cause Battery is not inserted properly Fault in battery Cable contact fault
11. alve systems for cycle tubes Figure 17 Dunlop Sklaverand Please note that in case of Sclaverand valves you must first remove the dust cap and loosen the knurled screw to pump or vent air Always make sure that the tyres have sufficient profile and an undamaged body 21 Operating instructions FREGENECEANAZ ED 2 EX Rims Torque specifications CAUTION against rim wear Axle nuts of front wheel 20 Nm Check the condition of your rims regularly Please Axle nuts of rear wheel 25 Nm contact your dealer in time Foot pedal mounting 30 Nm Dynamo mounting 10 Nm Rim wear indicator Other screws Many aluminium rims are equipped with a wear indicator M4 2 1 Nm Request your dealer to provide detailed information M5 4 2 Nm M6 7 3 Nm Chain tensioning M8 17 Nm M10 34 Nm Ensure that the chain is tensioned correctly it is the most important part of the drive module A regular check is necessary since the chain stretches in course of time If necessary get the chain re tensioned by the dealer As shown in Figure 18 it should be possible to slightly move the chain up and down by approximately 1 5 cm at the centre of the two sprockets Figure 18 22 Pedelec with Lithium ion battery Operation of the CROSSWAVE Pedelec drive Please read the Chapter General Operation for operating the cycle On the handle bar towards the left there is a control panel for controlling the auxiliary electrical drive Figure 19 Here t
12. attery is damaged In this case please get in touch with your dealer Do not try to charge the battery Do not ride Now charge the battery fully first Please use the original PanTerra Lithium ion charging device only Then insert the battery in the luggage carrier holder and secure the lock refer to Page 17 Adjust the handle bar and seat check to ensure that the drive and brakes function and that all screws especially the wheel nuts are properly fixed refer to Page 17 Switch the system on at the left of the handle bar Press the switch to I on the control unit The CROSSWAVE Pedelec is now ready for a ride The electronic circuit however is deactivated after about 8 minutes of inactivity in order to save energy If this happens switch off and then on again 10 11 SEREISEVANAS ED 2 EX You can switch over to power saving mode by actuating the ECO key at the right Start pedalling The motor is activated after a half rotation of the pedals If you are riding the cycle for the first time we request you to try out the two drive modes well away from busy roads There are two drive modes Normal and Eco The motor output is limited in the Eco mode This increases the mileage At the end of the ride switch the system off by pressing 0 The CROSSWAVE Pedelec will take you home even on an empty battery like an ordinary cycle The battery electronics prevents an excessive discharge of the battery
13. ay The adjustment should be done by a specialized workshop Spokes The spokes expand and become loose in course of time They must be centred regularly according to the degree of use The centring of the wheel and tightening of the spokes should be entrusted to a specialized workshop A uniform and proper tightening of the spokes is necessary for a uniform rotation of the wheels Loose spokes non uniform spanning or overload may lead to broken spokes Pedelec with Lithium ion battery Quick release Quick release is found at the front and rear wheels as well as at the seat tube clamp depending on the model Before going on a ride check that the quick release is closed and fixed If the front wheel clamp gets loose when you apply the brakes stop right away and tighten the quick release Caution A loose wheel especially a loose front wheel poses maximum risk of falling The quick release lever has two positions CLOSE and OPEN First adjust the tightness with the nut M Then press the lever with a little force to the position CLOSE Figure 16 Tyres and rims The maximum permissible tyre pressure is specified on the outer side of the tyre Do not ride the cycle with too little air wheel skims or too much air tube explodes Wrong air pressure or flat tyres lead to increased wear and tear even if the bicycle is not used Our recommendation Cee ce a Tyre size 37 622 28 x1 3 8x1 5 8 There are 3 v
14. coated cable jackets 10 Customer Service Service Department or specialized workshop Check the rims for concentricity and wear marks Check tyres for foreign bodies Clean and apply chain grease Dismantle clean and apply grease Check brake jacket replace if necessary Let Service check dismantle clean lubricate and replace if necessary Clean lubricate EREISEVANAS ED 2 EX Loading the Pedelec The permissible total load rider and luggage on the CROSSWAVE Pedelec is 120kg The permissible load of the luggage carrier is mentioned on the luggage carrier If your cycle is equipped with a front basket the additional load allowed here is 5kg Braking response Use the front wheel brake carefully on wet sandy and slippery roads wet asphalt and ice to keep the front wheel from skidding and to retain the Pedelec under control The brakes must be used with care Blocked wheels have a reduced braking effect and can lead to loss of balance and fall As a matter of principle do not apply the brakes in curves but before them braking increases the risk of skidding The braking lever mounted on the handle bar must always be tight Check regularly to ensure that they are not loose and tighten if necessary Work on the brake system should be entrusted exclusively to the dealer Proper use of the Pedelec Your Pedelec has been designed and equipped like a bicycle for the us
15. ding in the open fields requires a lot of skill good fitness and high concentration Start with easy tours and increase your difficulty level gradually Guarantee 1 Guarantee Your decision to buy a cycle from our company entitles you to own a top quality product Migros gives you a guarantee of 2 years 2 The guarantee does not cover the following All damages attributable to improper use and application of force refer to information about proper use of the Pedelec Components of the cycle that are subject to use related wear and tear unless there are production faults or material defects Refer to list of possible wear parts on Page 12 Damages to the cycle attributable to improper or faulty maintenance and to unprofessionally executed repairs alterations or replacement of parts Detailed servicing or maintenance instructions are given in this Operating Instructions Accident damages or other such unusual external effects unless these are attributable to improper information or product faults Repairs made with used parts or damages ensuing there of Damages on account of use of the product in competitions Refer to information about proper use of the Pedelec according to manufacturer instructions For subsequent attachments that were not a part of the delivery scope of the product on the hand over date or damages that occur on account of unprofessional assembly of these attachments Info Fo
16. e on public roads and paved lanes Please bear this in mind when using the Pedelec under off road conditions and in case of overloading and improper rectification of faults Pedelec with Lithium ion battery Caution Traffic safety tips gt Always observe the traffic rules gt Drive carefully Do not endanger or provoke other vehicle drivers gt Switch the lights on early if it is getting dark gt Cycling is prohibited on the highways Danger to life gt Keep sufficient distance from automobiles in front these normally have a shorter braking distance gt Wear bright clothes so that you are detected early gt Always wear a helmet gt Ensure that your cycle is always in roadworthy condition gt Children below 6 years should always use the footpath Children must always climb down from the cycle before crossing a traffic lane For reasons of safety the rider must avoid listening to music with headphones in the midst of vehicular traffic Caution Learn the traffic rules before venturing out onto busy roads Learn to anticipate the errors of other drivers gt Please ride only on the designated lanes and roads not over meadows and fields or across forests gt Never ride the bicycle through water gt Pay attention to pedestrians and hikers your hands should be ready to apply the brakes at blind curves corners and while riding downhill pay attention to your speed and do not leave any skid marks Caution Ri
17. eads The left pedal is marked with L at the axle end and has left hand threads Figure 13 lt lt The right pedal must therefore be screwed in the clockwise direction while the left pedal must be screwed in the opposite direction L R left hand right hand thread thread Foot pedals The foot pedals are mounted with hexagon bolts on the square attachments of the bottom bracket axle The stable hub of the foot pedal must be checked regularly Remove the safety caps and tighten the screws located below them 19 Operating instructions Lighting system The CROSSWAVE Pedelec is equipped with a lighting system that draws power from the drive battery It is switched on and off via a switch on the front headlight Figure 14 An electronic circuit in the headlight converts the 25V of the drive battery into 6V for the light As the power requirement of the bicycle lighting is very low a light left on would last about 2 3 days Moreover the protective electronic circuit prevents a depth discharge of the battery if the light remains switched on inadvertently Caution Nevertheless always switch the light off while parking the Pedelec else you might suddenly find the battery empty 20 GROSERA ED 2 EX Handle bar bearing Check Apply the brake for the front wheel and move the cycle forward and backward If there is too much tolerance due to wear and tear the bearing must be adjusted without del
18. ent re adjustments of the seat can leave permanent scratches on the surface of the seat support due to the mechanical action These damages fall under normal wear and tear and do not constitute a case of materials defect liability Inclination of the seat and distance from handle bar Figures 7 8 Loosen the nut of seat piston or inner hexagon bolt 2 Move seat forward or backward Incline the seat Tighten the nut or inner hexagon bolt 17 Operating instructions Handle bar and handle bar stem Caution After a fall on the handle bar you must replace the handle bar and stem Invisible micro cracks can lead to breakage and therefore pose a risk of falling The handle bar can be adjusted as follows Figures 9 10 Adjusting height Loosen the nut or inner hexagon bolt of the expander bolt Figure 9 10 pos 1 Loosen the bolt with a gentle hammer blow and adjust the correct handle bar height Tighten the expander bolt finally 18 GROSERA ED 2 EX Caution Please pay attention to the marking which should under no circumstance project out of the control tube Danger of breaking and therefore risk of falling Frequent re adjustments of the seat can leave permanent scratches on the surface of the seat support due to mechanical action These damages falls under normal wear and tear and does not constitute a case of materials defect liability Adjusting the incli
19. g Avoid overloading Do not transport any living animals Rear wheel luggage carrier Observe the manufacturer specifications on the components for loading Use the standard transportation bags baskets and clamping devices Do not transport any persons or living animals 28 SEREISEVANAS ED 2 EX Maintenance instructions To enjoy the comfort of the numerous functions for a long time to come the CROSSWAVE Pedelec should be maintained just like a normal cycle Besides to guarantee riding safety regular checks must be performed on the brake the tyre pressure the different screw joints especially handle bar seat and axle nuts without fail Maintenance of the Pedelec drive When maintaining the auxiliary electrical drive system ensure through appropriate handling the maximum capacity of the drive battery and protection of the other electrical components against prolonged wet conditions As far as possible the Lithium ion battery should be recharged only after complete discharge Please try to avoid immediate re charging of a nearly full battery after a short ride In winter or during longer periods of non use the battery should be recharged at the latest after six months Only this way you can ensure a long product life If you do not use the battery over longer periods take the battery out of the Pedelec and pull out the fuse so that no standby current in the electronic circuit is unnecessary consu
20. he CROSSWAVE Pedelec is switched on and off The desired drive mode is also activated here A four phase LED at the left displays the battery charge status i e the remaining capacity Figure 19 Left Figure 20 right Press the centre switch to activate the system Up to four LEDs light up to indicate the drive battery status one LED indicates Power On and if applicable another one the ECO mode The left switch on the left can be used to activate and deactivate the economical ECO mode It limits the driving power and helps significantly to spare battery capacity The auxiliary drive of the CROSSWAVE Pedelec starts automatically after half a pedal rotation Thus the CROSSWAVE Pedelec complies completely with the upcoming European standard for this vehicle type Recommended manner of driving After activating the system select the drive mode and set the CROSSWAVE Pedelec in motion by pedalling At gradual ascents the Pedelec should be pushed gently on foot so that the motor does not have to gain force from zero rotation Otherwise it would draw a lot of power and would not develop any appreciable propulsion between 0 to 3 km h To increase the mileage you should also apply force on the pedals in all driving situations because if you drive with motor power only the performance of the system remains conspicuously below its possibilities The activated ECO mode limits the maximum driving power and spares battery capaci
21. imely replacement 7 Handle bar tapes and handle covers Handle bar tapes and handle covers are subject to use related wear Replacement may be necessary regularly for this reason Ensure that the handles are connected tightly to the handle bar 8 Hydraulic oils and lubricants Hydraulic oils lose their efficacy in the course of time All lubrication points should be cleaned regularly and re lubricated Non replaced lubricants increase the wear in the attached parts and bearings 9 Cable and brake housing All Bowden housings must be serviced regularly and replaced if necessary This can be the case especially if the cycle is placed in the open frequently and is exposed to weather influences 10 Paintwork Paintwork requires regular maintenance Check all painted surfaces regularly for damages and rectify them immediately This will also preserve the good look of your cycle Start up of the CROSSWAVE Pedelec The following chapters of the user manual of the CROSSWAVE Pedelec presume that all basic ergonomic settings and necessary safety checks of your bike have already been done Handle bar and seat have been brought to the desired position and tightened appropriately The wheels have sufficient tyre pressure and their axle nuts have been tightened too The function of the brakes and pedal drive has been checked The lighting system is functioning For more information refer to the Chapter Adjustments befo
22. in winter The Pedelec should be carefully preserved in case of long term storage in the winter months Ensure that the Pedelec is parked in a room with constant temperature Large temperature fluctuations as well as humidity have a negative effect on all Chromium and light metal components To store it away for winter check the Pedelec on the whole for damages to avoid any workshop repairs in spring Unburden the tyres by hanging up the Pedelec If you do not intend using the Pedelec for longer periods pull out the fuse of the battery and store it in a cool and dry room The recommended storage temperature for the battery is 15 C Pay attention to all the other assembly servicing and maintenance instructions mentioned in this manual as well as to the instructions of the gear manufacturer 29 Operating instructions Dismantling the front wheel If due to a tyre damage you have to dismantle the front wheel please proceed as follows Dismantling Open the cover on the axle nut Figure 22 on the right side of the fork It contains the detachable plug in connection of all motor cables Loosen the two screws and apply mild pressure to pull the plastic cover out SCREISEVANAS ED 2 EX Below you will find the two plug in connectors for driving power big and runner position control small Figure 23 Memorize the position of the cables under this cover otherwise a wrong position of the cables can later prevent the closi
23. ive 23 Recommended method n 23 Mileage and its factors iii 24 General operation occ cc eceeceseec eee esneeeseesneeeeenseee 25 el 25 Der elfi 25 Auxiliary gear with coaster brake hub 25 Bra KES a ea r a aE ree 25 Coaster brake UD si rie 26 Hand brake iii 26 V Brake DRM 26 VOFAUNCDlakos _ c ca 27 Rolle bia nn 27 DISK DIFAKRES riin ora 27 Load transportation in 27 Trailer iii 27 Front wheel luggage carrier 111221241 28 Rear wheel luggage Carrier iii 28 Servicing instructions 00000000000 28 Maintenance of the Pedelec drive i 28 General maintenance instructions iiinn 29 Maintenance in winter i 29 Structure of the front wheel 2220111100000100000001000001100022111222 30 Battery return recycling ll 31 Technical data ee eeeeeeeeeeneemeenentees 32 Faults cause remedy ooo ll 32 Operating instructions Welcome PanTerra Intelligent Electric Dear Costumer Thank you for choosing the CROSSWAVE Pedelec a model with PanTerra drive technology PanTerra offers the technology for an easy alternative mobility You will enjoy this modern and eco friendly mode of travel This CROSSWAVE electric bicycle is a so called Pedelec i e the additional electrical drive assists you up
24. med After a ride in rain or if a lot of mud gets deposited on the housing components the dirt must be wiped away as thoroughly as possible with a wet sponge Let the CROSSWAVE Pedelec dry afterwards Pedelec with Lithium ion battery Never use a pressurized water jet or a steam cleaning device The system is protected against water sprays and is therefore rainproof however the electrical socket plug connections are not fully sealed Thorough wetting of the cable harness can lead to short circuits that can instantly destroy the digital control of the system Hence avoid transporting the Pedelec on the luggage rack of your car with the battery inserted when it is raining The strong slip stream forces water all across the frame and into the battery housing If such transportation is required do not forget to take the battery out of the CROSSWAVE Pedelec and upon arrival dry the wet bicycle sufficiently before re inserting the battery General maintenance instructions Before using the Pedelec it is recommended that you protect the chrome parts and the frame with any commercial cycle care product Clean the cycle regularly from dust and dirt with a sponge or soft cloth Use a normal cycle cleaning product and a protective agent Never use high pressure cleaners to clean hubs and pedal bearing This will damage the components Ensure that the tyres and brake rubber do not come in contact with oil Maintenance
25. nation of the handle bar Loosing the joint Figure 9 10 pos 2 Rotate to the correct position Tighten the joint Angular adjustment of handle bar stem This stem offers more flexibility in adjusting the handle bar position Adjustment Loosen the screw joint Rotate the handle bar to the desired position Tighten the screw joint Pedelec with Lithium ion battery Front stem ZI a Brake The brake system must be checked before each ride Only the dealer should be entrusted with the job of adjusting the brakes O Readjustment of the brakes is required when you observe an increasing idle travel of the hand brake lever The same comes closer and closer to the handle bar grip due to the wear and tear of the brake rubber shoe Regular readjustment is necessary The brake rubbers are parts subjected to wear and tear and they do not constitute a materials defect liability Rear wheel back pedal brake This brake cannot be adjusted Please note that the brake becomes ineffective the moment the chain is damaged or comes off Pedals The pedals must be fixed tightly at all times During assembly and dismantling please keep in mind that the pedals have two types of threads The threads on the pedals and the treadle are exposed to strong forces They hold only if the pedals are screwed tightly The right pedal chain side is marked with R at the axle end and has right hand thr
26. nder dry and wet conditions but holds certain risks especially for inexperienced cycle riders You can lose control over your cycle if you apply the brake in the wrong way Practice applying this brake particularly if you are a beginner Ride slowly at first and use the brake lever carefully to familiarize yourself with the response of the brakes Caution Risk of fall and injury when applying the brake suddenly in emergency situations Please contact your dealer to learn how to adjust the braking power and study the relevant instruction leaflet of the manufacturer Pedelec with Lithium ion battery Hydraulic brake This brake is also activated by pulling the brake lever at the handle bar of your cycle Two brake rubbers act on the rim edges Instead of Bowden control cables this brake has brake tubes that are filled with hydraulic oil Consult your dealer and read the detailed technical instructions of the manufacturer The hydraulic brake is very sensitive and can be exactly calibrated You can test the brake response through a trial run Caution Risk of fall and injury when applying the brake suddenly in emergency situations Roller brake This brake too is activated with the help of the brake lever on the handle bar The braking mechanism acts on the wheel hub and is well protected from bad weather Please note that a large frictional heat is generated resulting in heat accumulation if you apply the brake for a
27. ndition of the rim easily 3 Brake pads The brake pads for rim brakes drum brakes and disk brakes are subject to use related wear and tear This depends on the use of the cycle Riding the cycle in rough or hilly terrain or using it for sports activities can necessitate the replacement of the brake pads at shorter intervals Check the wear condition of the covers and let your service partner replace them 4 Chains and drive belts The cycle chain is subject of use related wear and tear The extent of the wear depends on the servicing and maintenance and the type of use of the cycle mileage riding in rain dirt and pollution salt etc Regular cleaning and oiling can increase the life but replacement is necessary on reaching the wear limit approximately 2000 3000 km 5 Sprockets pinions inner bearings and transmission rollers In cycles with derailleur the pinion sprockets inner bearings and transmission rollers are subject to use related wear and tear Regular cleaning and lubrication can increase their life but replacement is necessary on reaching the wear limit The extent of wear depends on maintenance servicing the type of use of the cycle mileage riding in the rain dirt and pollution salt etc Pedelec with Lithium ion battery 6 Bulbs of the lighting system Light bulbs and other lamps are subject to use related wear Hence replacement may be necessary The user must always carry spare light bulbs to enable t
28. ng of the cover Refer to Section Assembly The plug in connector can be disconnected by unlocking the safety hooks If you press them the plug in connector can be detached Refer to Figure 24 The plug in connector for driving power big could be slightly different in your bicycle The round connectors are simply pulled apart Figure 22 Figure 23 30 Figure 25 Figure 24 Pedelec with Lithium ion battery Now loosen the two axle nuts You can now separate the remaining parts from the fork Figure 25 The axle nut the base plate two 3mm spacer disks and the torque supporting washers remain connected with the plug of the motor cable on the right side Do not dismantle further The front wheel can now be taken out and any tyre hose or spoke damages can now be rectified Assembly Insert the front wheel and place the torque protection washers on the hub axle inside the fork and put the spacer disks and the base plate of the cover back at the right position Give a few turns to the axle nuts Align the front wheel and tighten the axle nuts Connect the plug in connector The position of the two plug in connectors is determined by the cable lengths In any case try to restore the previous arrangement Figure 24 Now replace the cover Check that the cable and the plug in connector lie neatly under the cover without any substantial pressure Insert the two cover holder screws and tighten them Battery retu
29. original PanTerra vehicle it comes with Do not at any time penetrate the contact area at the bottom This could cause an electrical shortcut Use only the original charger delivered with vehicle or an original PanTerra spare part Charge voltage max 29 4V charge current max 2 5A Do not charge below 0 C Never let deep discharge occur to battery During longer storage gt 6 month please remove the fuse of the battery Normal charge and strong discharge may heat the battery up to 60 C Avoid battery being exposed to heavy rain power washing hosing and other extreme wet conditions In case of fire use only solid extinguishing agent Lithium lon batteries are renewable resource Do not dispose with regular waste Public collecting points will recycle your worn out battery SADE CE Pantherwerke AG D 32584 L hne www panterra eu 11 2007 Assembled in Poland gt Lithium ion batteries are classified as hazardous substances due to their Lithium content which is chemically very reactive They are therefore subjected to mandatory accident safety tests in the development phase which ensure that an external destructive impact does not trigger any uncontrollable processes The correct labeling on dispatch packages e g helps the fire brigade to decide which fire extinguishing system should be used in case of car accident Certain cell structure technologies and a protective circuit ensure that no electrical overloads occur during norm
30. pattern and the number of kilometres driven in rain In addition to the jobs that you undertake during the regular inspection please Clean cycle and oil moveable components Treat paint rub offs and rusted areas Apply protective coating on metal parts Replace non functional or damaged parts IMPORTANT NOTE Caution To be able to undertake all the jobs on your cycle on your own you will need some experience suitable tools and skills While tightening the screws please pay attention to the correct tightening torques These are given on Page 22 of this Operating Instructions or in the instructions of the component manufacturers Difficult and safety related jobs are better to be done by an expert Operating instructions After approximately 100 km and subsequently at least 1x per annum After every ride Regularly after 300 500 km After 1000 km After 3000 km Check the tightening torque of screws cranks pedals handle bar seat support and seat Adjustment of gear control set spring elements and brakes Check the wheels and tyres Check the rims spokes tyres bell brakes quick release lights and the function of the gear and springs Check the cranks sprocket wheel and pinion Check chain wear and tear stability of all screws wear indication on the rim Back pedal brake VR HR hubs Control set pedals hubs brake and control wires Chain brake wiring Do not oil Teflon
31. r dealer to adjust your individual gear model or follow the corresponding operating instructions of the gear manufacturer Brakes Your Pedelec is equipped with two independent brakes The right brake lever works on the front wheel brake and the left one on the rear wheel brake You can change this order by changing the brake wires on the brake lever Get this done by your dealer 25 Operating instructions Coaster brake hub The back pedal brake is a rear wheel brake that is activated when you pedal backwards You must practice a little to get the hang of when the brake is triggered Use the second brake i e the front wheel brake alternately during long and steep rides so that the rear wheel brake can cool down Very intense heating of the back pedal hub leads to loss of lubricant Re lubrication is necessary The brake body of a back pedal brake is also subject to wear and tear depending on the usage and must be replaced accordingly Let the dealer execute such jobs Hand brakes Check the smooth functioning of the brakes before each trip Contact the dealer if you detect slackening of the braking effect The brake shoe or shoes are labelled Always use spare parts of the same label V brake This brake is activated by pulling the brake lever at the handle bar of your cycle Two brake shoes act on the rim edges 26 SCROEISEVANAS ED 2 EX Due to its improved design the V brake achieves excellent braking values u
32. r pedal one towards the front and one to the rear A parking light or a battery light can be installed additionally Special rules for sports cycles The following special rules are applicable for racing and mountain bikes Headlights and taillights can be battery operated They need not be mounted permanently on the cycle but must be used when the light conditions so demand Nevertheless sports bicycles must have reflectors The provisions are not applicable to official tournaments provided these take place on cordoned off roads GROSERA ED 2 EX Warning Note Carry out repairs servicing or adjustments on your bicycle only if you have the requisite knowledge and tools For your safety please assign all repair jobs on your bicycle to a specialized workshop or to the Service Department in case of doubt Components that are bent or damaged due to accidents or improper handling must be replaced immediately to avoid the risk of breakage e g frame fork handle bar handle bar stem seat support pedals or crank arms Info Ride very carefully in wet conditions The braking distance increases if the road is slippery Under wet conditions the braking distance is two or three times as long Adjust your manner of driving to the changed conditions Ride slower and apply the brakes early Switch the lights on under unfavourable conditions of visibility such as fog rain twilight and darkness If you leave the public roads dri
33. r valid warranty claims the buyer must present the original purchase receipt to the vendor 11 Operating instructions Parts subjected to regular wear and tear Please note List of parts subjected to regular wear and tear Tyres Rim in connection with rim brake Brake jackets Chain and drive belt Sprockets pinions inner bearings and transmission rollers Bulbs and lighting system Handle bar tapes handle covers Hydraulic oils and lubricants Gear and brake jackets Paint a WS _ _ SS Tn SS wa m 1 Tyres The cycle tyres are subject to use related wear and tear The extend depends on the use of the cycle and can be influenced to a great deal by the rider Sharp braking that leads to the blocking of the tyre reduces the life of the tyre significantly Moreover the air pressure should be checked regularly and if necessary increased to the value specified by the tyre manufacturer Excessive exposure to the sun petrol oils etc can damage the tyres 2 Rims in connection with rim brakes Not only the brake pad but also the rim is subjected to use related wear on account of the interaction between the rim brake and the rim Hence the rim should be checked at regular intervals for wear and tear The occurrence of fine cracks or 12 GROSERA ED 2 EX deformation of the rim horns when increasing the air pressure indicates heavy wear and tear Rims with wear indicators enable the rider to detect the wear co
34. re ride Start up of the drive battery Now take the drive battery out of the holder in the luggage carrier of the CROSSWAVE Pedelec Remove any protective foils especially the ones on the electrical contacts located at the lower end Now check the charging state of the battery by pressing the key on the LED charging status display If less than two LEDs or no LED lights up the battery may be damaged In this case please contact your dealer 13 Operating instructions Check the charging status of the battery To do this press the knob at the LED display on the top side of the battery Refer to Figure 2 If all the 5 LEDs do not light up PanTerra recommends that you first charge the battery fully To do this connect the drive battery to the charging device included in the scope of delivery Refer to the Chapter Charging the drive battery on Page 15 Lithium ion batteries get self discharged much slower than Nickel batteries and can therefore be stored for approximately 6 months without recharging However if the battery is not recharged after this period the chemical structure can be damaged which affects the performance of the battery considerably and can make it unusable 14 EREISEVANAS ED 2 EX The compartment containing the battery fuse is located on the side cover with the imprint Fuse If you do not want to use your battery anymore please pull this fuse out The protective
35. rn recycling Please do not dispose the battery pack with other household garbage Appropriate containers have been provided by the battery industry as well as the community collection centres for the proper disposal of batteries If you want to send a battery pack please talk to your dealer because Lithium ion batteries cannot be shipped without labelling 7ICMR18 65 5 Lithium lon Battery 25V 11Ah 275Wh Benutzungshinweise Verwenden Sie diese Batterie nur fiir das original PanTerra Fahrzeug mit dem es geliefert wurde Ber hren Sie niemals die Kontakte am unteren Ende mit metallischen Gegen standen da es zu KurzschluB f hrt Verwenden Sie ausschlieBlich das mitgelieferte Ladeger t oder original PanTerra Ersatzteil Ladespannung max 29 4V Ladestrom max 2 5A Nicht unter 0 C aufladen Vermeiden Sie Tiefentladung der Batterie Bei Lagerung gt 6 Monate ziehen Sie bitte die Sicherung der Batterie Bei normalem Laden und starkem Entladen kann sich die Batterie auf bis zu 60 C erhitzen Setzen Sie die Batterie niemals starkem Regen Strahlwasser Reinigung oder anderen extrem nassen Bedingungen aus Bei Feuer nur Trockenl schmittel einsetzen Lithium lonen Batterien sind Wertstoff Werfen Sie die Batterie niemals in den Hausm ll sondern bringen Sie sie zu ffentliche Sammelstellen Please also observe the instructions printed at the bottom of the battery Operating Instructions Use this battery only for the
36. rs CC CV charging specifies that although approximately 95 of the charging is completed in 11Ah 2A 5 5h more than one hour is still required for filling the remaining capacity in the slow CV mode Petri devi LED Moe O Battery is defective Danger of short circuit Ensure that no metallic objects come close to the battery contacts and the charging plug The battery should not be charged at very high and very low temperatures below 10 C and above 40 C We recommend that the cycle should not be exposed to bright sunlight during charging 16 SCREISEVANAS ED 2 EX Long term trickle charging Lithium ion batteries do not receive any long time trickle charging Their self discharge is too low and the associated charging devices therefore are not designed for it It is therefore not recommended to connect the battery to the charging device continuously over a prolonged period of absence especially in winter The safety electronic circuit in the battery will prevent any damage but the charging device would be working all the time Electrical devices should not be connected to the mains over long periods without supervision Hence you should pull out the power plug from the mains socket during vacations or during long periods of absence Tip If you do not use the Pedelec for long intervals please recharge the Lithium ion battery once every six months Pull out the fuse from the battery during storage to rule
37. to a speed of 25 km h while you are pedalling The technical design of CROSSWAVE Pedelec complies with the European standard EN15194 for electric motor assisted wheels and the European bicycle standard EN 14764 For driving this Pedelec on public roads in Switzerland you must be at least 16 years old or have a driving license of the M category motor cycles A Velovignette will take care of your liability obligation and insurance 1 The newly created term Pedelec consists of the words pedal electric and cycle and denotes a special type of electric cycle that is different from the so called e bike because law stipulates that its additional drive must work simultaneously with the paddle drive 2 Traffic Registration Act VZV Version on December 5 2008 3 Traffic Insurance Act VVV Version on January 1 2009 ECREISEVANAS ED 2 EX For your own safety we recommend that you wear a bicycle helmet while riding the bicycle This quality product will be a source of joy wherever you go whether for shopping to office for leisure for picnics or as companion during vacations We have taken a lot of care in designing and selecting the components so that you have the right vehicle for joining the enthusiastic group of electrified bikers If you follow the numerous suggestions compiled in this manual you can maintain your Pedelec in an optimal condition and ensure your own safety As you have purchased this Pedelec from a dealer
38. ty The reduced assistance can be felt only while ascending hills and while accelerating 23 Operating instructions Mileage and its factors The mileage that can be achieved with a fully charged battery is additionally determined by factors such as slopes head wind road surface quality tyre pressure use of gears as well as pedal support and the weight of the rider At average utilization of the pedalling support and fully charged battery the typical operating distance lies between 35 and 50 km Normal mode Eco mode up to 35 50 km up to 60 km It is nearly impossible to specify the exact operation distance because different factors influence the support output First the battery must be optimally charged This is guaranteed by using an original battery charger Other factors are sufficient charging time the age of the battery as well as its maintenance If all conditions are optimal i e the operating temperature is between 5 and 35 C and the battery is fully charged the amount of energy available at the start of the ride should be 25V x 11Ah 275Wh As the battery ages the maximum quantity of stored energy can come down by 1 3 and the mileage gets reduced accordingly 24 GROSERA ED 2 EX Lithium ion batteries can normally experience up to 500 full charging cycles but the capacity gets reduced in the course of time to 85 65 because a mild chemical aging affects the inner cell structure after about 1
39. ve only on lanes and never on open ground Adjust your speed according to your nding abilities Wear tight fitting trousers or use trouser clamps Wear a helmet for your own safety Bright conspicuous clothing is better seen under bad visibility conditions Do not ride with your hands off the handle bar risk of accident and fall Pedelec with Lithium ion battery Before the first start up Your cycle was tested several times during manufacture and subjected to a final control Since during transportation of the cycle the settings can change please check the following without fail before each ride Info Proper mounting of the wheels and quick release levers The minimum insertion depth of handle bar stem and seat support and their mounting Effectiveness and adjustment of the brakes Adjustment and bolting of the spring components Function of the gear and the lights Safe seat of all screws nuts and the pedals The air pressure and the profile depth of the tyres Regular inspections Check periodically e g after 300 500 km or every 3 6 months depending on the intensity of use of the cycle to ensure that all screws nuts and the quick release are fixed properly Check or service for the first time after approximately 100 km Checks or servicing is thereafter necessary at regular intervals The indicated amount of kilometres gives only a rough orientation You have to take into account the use
40. vice included in the delivery scope or the corresponding original PanTerra spare part to charge your drive battery The original charging device works with CC CV technology The battery safety electronic circuit guarantees that the battery is not damaged on account of wrong charging currents or overcharging at any time 4 CC CV Constant Current Constant Voltage Controlled current strength is first used to charge quickly and the battery voltage increases On approaching the maximum capacity the current strength is reduced and the remaining capacity is filled only with exact maximum specified voltage The charging device is intended for inside use only and it should not be exposed to dust or water Read the attached Operating Instructions of the charging device before using it for the first time Figure 6 Take the charging device out of the box unwind the cable bundle and plug it into the two pin charging socket located on the bottom side of the drive battery Figure 5 It is protected against spray water by a rubber cap The battery can also be charged on the cycle Connect the charging device to the mains socket with the help of the power cable included in the delivery scope The charging operation starts The LED switches to green after a few minutes if the battery pack is already in an almost fully charged condition i e charging is completed 15 Operating instructions Full charging can take up to 6 5 hou
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