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Wireless Cable Gateway CG3100D

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1. NETGEAR Wireless Cable Gateway CG3100 User Manual NETGEAR Wireless Cable Gateway 2010 by NETGEAR Inc All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form or by any means without the written permission of NETGEAR Inc P N Part Number TBD v1 0 Technical Support Thank you for choosing NETGEAR To register your product get the latest product updates get support online or for more information about the topics covered in this manual visit the Support website at http support netgear com Phone US amp Canada only 1 888 NETGEAR Phone Other Countries Check the list of phone numbers at http support netgear com app answers detail a_id 984 Trademarks NETGEAR the NETGEAR logo and Connect with Innovation are trademarks and or registered trademarks of NETGEAR Inc and or its subsidiaries in the United States and or other countries Information is subject to change without notice Other brand and product names are registered trademarks or trademarks of their respective holders 2011 NETGEAR Inc All rights reserved Statement of Conditions To improve internal design operational function and or reliability NETGEAR reserves the right to make changes to the products described in this document without notice NETGEAR does not assume any liability that may occur due to the use or applicatio
2. is lit after turning on the gateway b The Internet light is solid green indicating a link has been established to the cable network c The LAN LED 4 gt is lit for the port where you connected the computer Log In to Your Gateway You can log in to the gateway to view its settings A link to the documentation is also available in the gateway main menu Note To connect to the gateway you must use a computer configured for DHCP most computers are When you have logged in if you do not click Logout the gateway waits for 5 minutes after no activity before it automatically logs you out 1 On the computer that is connected to the gateway with an Ethernet cable type http 192 168 1 1 in the address field of your Internet browser A login window opens Netgear User name admin v Password bassssssl Y Remember my password Ca Co Log in with the user name admin and its default password of password When you connect to the gateway the Gateway Status screen displays Connect to the Internet 9 NETGEAR Wireless Cable Gateway Estado del Modem Informaci n Compatible con las Especificaciones del Est ndar DOCSIS 3 0 Versi n Hardware 1 044 Versi n Software V5 5 1mp3RO1D Direcci n MAC del Cable Modern 00 16 21 8d 9t db N mero de Serie del Cable Modem 001b21B491 dp Cenificado CM Installed Estado Tiempo desde el inicio del sistema 0 days 00h 10m 03s lAcceso a Red Allo
3. Environmental e Operating temperature 32 to 140 F 0 to 40 C e Operating humidity 90 maximum relative humidity noncondensing e Electromagnetic emissions Meets requirements of FCC Part 15 Class B Technical Specifications 51 NETGEAR Wireless Cable Gateway Technical Specifications Continued Interface Local 10BASE T 100 1000BASE Tx RJ 45 USB 2 0 1 1 function 802 11n g b Internet DOCSIS 3 0 Downward compatible with DOCSIS 2 0 1 1 and 1 0 Technical Specifications 52 Notification of Compliance Europe EU Declaration of Conformity CEO Marking with the above symbol indicates compliance with the Essential Requirements of the R amp TTE Directive of the European Union 1999 5 EC This equipment meets the following conformance standards e EN300 328 2 4Ghz EN301 489 17 EN301 893 5Ghz EN60950 1 e This device is a 2 4 GHz wideband transmission system transceiver intended for use in all EU member states and EFTA countries except in France and Italy where restrictive use applies e In Italy the end user should apply for a license at the national spectrum authorities in order to obtain authorization to use the device for setting up outdoor radio links and or for supplying public access to telecommunications and or network services e This device may not be used for setting up outdoor radio links in France and in some areas the RF output power may be limited to 10 mW EIRP in the frequ
4. There must be active Data Over Cable Internet service provided by cable modem account Internet Service Provider ISP Configuration Depending on how the ISP set up the Internet account you will need one or more of these configuration settings to connect the gateway to the Internet Host and Domain Names ISP Domain Name Server DNS Addresses Fixed or Static IP Address Computers on the Network Each computer that will connect to the gateway must have either an installed Ethernet Network Interface Card NIC or 802 11b g n wireless adapter Cable the Gateway To install the gateway connect it to a computer by an Ethernet cable according to the guidelines below Ethernet Connection If you are connecting a computer to the gateway with an Ethernet cable following these instructions 1 2 3 Turn off your computer Use the coaxial cable provided by your cable company to connect the wireless voice gateway cable port to your cable line splitter or outlet Connect the LAN port for example LAN port 4 on the gateway to your computer with the Ethernet cable included in the box Plug in the gateway and wait about 30 seconds for the lights to stop blinking Turn on your computer If software usually logs you in to your Internet connection do not run that software or cancel it if it starts automatically Connect to the Internet 8 NETGEAR Wireless Cable Gateway 6 Verify the following a The power light
5. both upper and lower case letters numbers and symbols Your passwords can be up to 30 characters 1 Select Maintenance gt Set Password Cambiar la Contrase a Contraseia eonsosos Vuelva a escribir la contrasedia jeeeseees 2 To change the password enter the new password twice 3 Click Apply to save your changes Note After changing the password you will be required to log in again to continue the configuration If you have backed up the gateway settings previously you should do a new backup so that the saved settings file includes the new password Back Up and Restore Your Settings The configuration settings of the gateway are stored in a configuration file in the gateway 1 Select Maintenance gt Backup Settings Copia de Seguridad de la configuraci n Salvar una copia de la configuraci n actual BackUp Restaurar una copia de seguridad guardada en el disco Restore 2 You can save the current configuration settings or restore saved settings e To save the current configuration settings click Back Up Manage Your Network 28 NETGEAR Wireless Cable Gateway e To restore the saved configuration settings from a backup file click Browse locate and select the previously saved backup file Then click Restore A message notifies you when the gateway has been restored to previous settings Then the gateway restarts which takes about one minute Note When restoring configuration settings
6. 65535 Revert to factory default settings Allow Remote management after Factory Default Reset IP Address to connect this device The gateway s public IP address so you can manage this gateway from the Internet Note that if your ISP account uses a dynamic IP address this value changes each time you connect to your ISP You can either request your IP allocate a fixed IP address to you or use the Dynamic DNS DDNS feature to connect with a domain name instead of an IP address Advanced Settings 41 NETGEAR Wireless Cable Gateway Universal Plug and Play UPnP Universal Plug and Play UPnP helps devices such as Internet appliances and computers access the network and connect to other devices as needed UPnP devices can automatically discover the services from other registered UPnP devices on the network With UPnP you can specify e Advertisement Period This specifies how often the gateway broadcasts its UPnP information The default is 30 minutes Lower numbers ensure that control points have current device status at the expense of additional network traffic Larger numbers may compromise the freshness of the device status but can significantly reduce network traffic e Advertisement Time to Live The time to live for the advertisement measured in hops steps for each UPnP packet that is sent A hop is the number of steps that are allowed to propagate for each UPnP advertisement before it disappears The n
7. Active Filters table now displays the list of ports that are currently forwarded e To delete a service select the radio button in the Active Filters table for the service that you want to delete and then click Delete e To reset the selection in the Services drop down list and to clear all the fields in the Add Custom Rules table click Reset Advanced Settings 34 NETGEAR Wireless Cable Gateway Port Forwarding A firewall has default rules for inbound traffic WAN to LAN and for outbound traffic Port forwarding affects the inbound rules These rules restrict access from outsiders By default the gateway blocks access from outside except responses to requests from the LAN side You can use port forwarding to add rules to specify exceptions to the default rule Because the gateway uses Network Address Translation NAT your network presents only one IP address to the Internet and outside users cannot directly address any of your local computers However by defining an inbound rule you can make a local server for example a web server or game server or computer visible and available to the Internet The rule tells the Gateway to direct inbound traffic for a particular service to one local server or computer based on the destination port number This is also known as port forwarding Some residential broadband ISPs do not allow you to run server processes such as a Web or FTP server from your location Your ISP might check for se
8. By default this checkbox is selected so that the gateway broadcasts it s Wi Fi network name SSID so devices can find it Deselect this checkbox if you do not want wireless devices to find this gateway unless they have the same SSID Advanced e Fragmentation Threshold The default settings for these fields usually work fine Configuration e CTS RTS Threshold Change them only if you have a specific reason for Preamble Mode doing so WPS Settings Router s PIN The PIN that WPS clients use to connect to the gateway using the PIN method Wireless Card Set up Access List Access control is disabled by default so that any Access List computer that is configured with the correct SSID can connect For information about access control see the following section Advanced Settings 32 NETGEAR Wireless Cable Gateway MAC Filtering By default the gateway allows any connected PC to access the Internet through The MAC Filtering screen lets you block specific computers based on their MAC address from access to the Internet on selected days and times Block a Computer 1 Select Advanced gt MAC Filtering Filtrado MAC The Trusted Devices table shows computers that have access to the Internet GE through the gateway Click Refresh to Nombre del dispositio Direcci n IP Direcci n MAC Je update the Trusted Devices table Ge TIDE SEP io 2 In the Add MAC Filter table you can use IS either of these methods to specify SEN c
9. Con esta pagina podr modificar los par metros iniciales usador por el cable modem para encontrar la conexi n a la red Downstream actual La informaci n mostrada en la siguiente tabla muestra la frecuencia de Downstrem a la cual el cable modem est sintonizado actualmente Frecuencia de downstream 712000000 Hz Valor inicial de Frecuencia Este campo le permite modificar la frecuencia inicial en la que el cable modem comienza el escaneo para la inicializaci n y registro Introduzca la nueva frecuencia inicial y reinicie el cable modem para que tenga efecto Frecuencia de comienzo 530000000 Haga clic aqu para salvar la configuraci n y reiniciar el dispositivo MTA Provision Status Shows which of your telephone lines are active and registered with your service provider MTA MAC Address The MAC address of the MTA interface MTA IP Address The IP MTA address MTA FQDN The fully qualified domain name of the MTA only in the domain name MTA Telephony Signaling The type of telephony signaling the MTA currently uses Scan This page refreshes every 15 seconds to update the status Current Downstream The downstream frequency to which the cable modem is tuned Initial Value Frequency The frequency at which the cable modem starts its scanning during initialization and registration Wireless Configuration 16 NETGEAR Wireless Cable Gateway Wireless Configuration You can manually configure the wireless settings
10. Greek ME THN MAPOY2A NETGEAR Inc AHAQNEI OTI Radiolan 2YMMOP ONETAI MPO2 TIX OY2I0AEl2 ANAITHZEI 2 KAI TI2 AOINE2 2XETIKE2 AlATA E12 TH OAHMIAZ 1999 5 EK Frangais French Par la pr sente NETGEAR Inc d clare que l appareil Radiolan est conforme aux exigences Italiano Italian Latviski Latvian Lietuviy Lithuanian essentielles et aux autres dispositions pertinentes de la directive 1999 5 CE Con la presente NETGEAR Inc dichiara che questo Radiolan conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999 5 CE Ar o NETGEAR Inc deklar ka Radiolan atbilst Direkt vas 1999 5 EK b tiskaj m pras b m un citiem ar to saistitajiem noteikumiem Siuo NETGEAR Inc deklaruoja kad Sis Radiolan atitinka esminius reikalavimus ir kitas 1999 5 EB Direktyvos nuostatas Nederlands Dutch Hierbij verklaart NETGEAR Inc dat het toestel Radiolan in overeenstemming is met de essenti le eisen en de andere relevante bepalingen van richtlijn 1999 5 EG Malti Maltese Hawnhekk NETGEAR Inc jiddikjara li dan Radiolan jikkonforma mal htigijiet essenzjali u ma provvedimenti ohrajn relevanti li hemm fid Dirrettiva 1999 5 EC Magyar Hungarian Polski Polish Portugu s Portuguese Slovensko Slovenian Alul rott NETGEAR Inc nyilatkozom hogy a Radiolan megfelel a vonatkoz alapvet k vetelm nyeknek s az 1999 5 EC ir nyelv egy b eldirasain
11. do not interrupt the process by going online turning off the gateway or shutting down the computer Event Log The gateway logs security related events such as denied incoming service requests and hacker probes 1 Select Maintenance gt Event Log Log de Eventos 2 To clear the log click Clear Log to refresh the log click Refresh Manage Your Network 29 NETGEAR Wireless Cable Gateway Diagnostic Ping Utility 1 Select Maintenance gt Diagnostics Diagn sticos Utilidad Ping gt Par metros del Test de Pin Destino la Jo fa Jo Tama o del ping No de Pings intervalo de Ping Results Waiting for input 2 To start a ping test enter the IP address in the Diagnostics screen and click the Ping button The Ping Results are displayed Diagnostics Ping Ping Results PING 192 168 0 2 192 168 0 2 56 data bytes 64 bytes from 192 168 0 2 icmp_seq 0 ttl 128 time 0 0 ms 64 bytes from 192 168 0 2 icmp_seq 1 ttl 126 time 0 0 ms 64 bytes from 192 168 0 2 icmp_seq 2 tti 126 time 0 0 ms 64 bytes from 192 168 0 2 icmp_seq 3 ttl 126 time 0 0 ms 192 168 0 2 ping statistics 4 packets transmitted 4 packets received 0 packet loss round trip min avg max 0 0 0 0 0 0 ms 3 To return to the Diagnostics screen and stop the test click Back and then click Abort Test Manage Your Network 30 Advanced Settings This chapter describes how to customize your network thro
12. gateway allows you to restrict access to Internet content based on functions such as Web address keywords and Web domains A domain name is the name of a particular website For example for the address www NETGEAR com the domain name is NETGEAR com 1 Select Content Filtering gt Block Sites Content Filtering 22 NETGEAR Wireless Cable Gateway 2 To block keywords select the Keyword Blocking Enable check box Type the keyword Bloqueo de Sitios Web and then click Add Keyword e If the keyword XXX is specified the URL Bloqueo de Palabras clave D Activar www zzzyyqq com xxx html is blocked Lista de Palabras Clave e If the keyword Com is specified only websites with other domain suffixes such as edu org or gov can be viewed e Enter the keyword to block all Internet browsing access Bloqueo de Dominio O Activar Lista de Dominios To remove a keyword from the Keyword List select it and click Remove Keyword 3 To block domains select the Domain Blocking Enable check box Enter a domain and click Add Domain e If the domain www zzzyyqq com is specified the URL lt http www zzzyyqq com xxx html gt is blocked along with all other URLs in the www zzzyyqq com site Toremove a domain from the Domain List select the domain and then click Remove Domain 4 Click Apply to save your settings Content Filtering 23 NETGEAR Wireless Cable Gateway Services You can use the Se
13. or wireless device requires the same wireless settings as the gateway e The default wireless network name SSID for the gateway is shown on the product label This product comes with a preconfigured Wi Fi SSID and passphrase e By default the gateway works with WPA and WPA 2 wireless security The default passphrase is shown on the product label To use Push N Connect WPS your wireless computers and equipment have to support WPS technology Push N Connect WPS Wireless Setup Push N Connect WPS can be a quick way to automatically set up your gateway s wireless network and set up your wireless computer to connect to it at the same time WPS also called Wi Fi Protected Setup is a relatively new technology so before you decide to use it check to make sure your wireless computers and devices support WPS Look for the La symbol on all the computers that will connect wirelessly to the gateway If you do not see the symbol on all the computers that will connect to the wireless network then you should manually set up your network first see Wireless Configuration After that you can still use WPS to set up the wireless connection for the computers that support WPS Note All WPS capable products should be compatible with the gateway For more detailed information about the WPS standard see http www wi fi org To use Push N Connect WPS your wireless computers and equipment must support WPS technology There ar
14. recommends using 5 channel spacing between adjacent access points for example use Channels 1 and 6 or 6 and 11 The time it takes to establish a wireless connection can vary depending on both your security settings and the gateway location WEP connections can take slightly longer to establish Also WEP encryption can consume more battery power on a notebook computer Troubleshooting 48 Technical Specitications This chapter includes e Factory Default Settings e Technical Specifications 49 NETGEAR Wireless Cable Gateway Factory Default Settings You can return the gateway to its factory settings On the bottom of the gateway press and hold the Restore Factory Settings button returns to its factory settings Your device will return to the factory configuration settings shown in the following table Factory Default Settings Gateway Login User login URL for over 7 seconds The gateway resets and http 192 168 1 1 User name and password case sensitive admin password Local Network LAN LAN IP Subnet mask 192 168 1 1 255 255 255 0 DHCP server Enabled DHCP starting IP address DHCP Ending IP address 192 168 1 2 192 168 1 254 Firewall Internet connection Inbound communication from the Internet Disabled except traffic on port 80 the http port Outbound communication to the Internet Enabled all Source MAC filtering WAN MAC addre
15. see this message Reply from lt IP address gt bytes 32 time NN ms TTL xxx If the path is not working you see this message Request timed out If the path is not working correctly you could have one of the following problems e Wrong physical connections Make sure the LAN port LED is on If the LED is off see Using LEDs to Troubleshoot on page 44 Check that the corresponding Link LEDs are on for your network interface card and for the hub ports if any that are connected to your workstation and gateway Troubleshooting 46 NETGEAR Wireless Cable Gateway e Wrong network configuration Verify that the Ethernet card driver software and TCP IP software are both installed and configured on your PC or workstation Verify that the IP address for your gateway and your workstation are correct and that the addresses are on the same subnet Test the Path from Your PC to a Remote Device After verifying that the LAN path works correctly test the path from your PC to a remote device From the Windows run menu type PING n 10 lt IP address gt where lt P address gt is the IP address of a remote device such as your ISP s DNS server If the path is functioning correctly replies as in the previous section are displayed If you do not receive replies e Check that your PC has the IP address of your gateway listed as the default gateway If the IP configuration of your PC is assigned by DHCP this information will no
16. Port Blocking You can use port blocking to block outbound traffic on specific ports Outbound traffic rules control access to outside resources from local users The default rule is to allow all access from the LAN side to the outside You can use port blocking to add predefined or custom rules to specify exceptions to the default rule Note Any outbound traffic that is not blocked by rules that you have created is allowed by the default rule 1 Select Advanced gt Port Blocking 2 Inthe Services field select a service from the drop down list For example FTP en which USES TCP ports 20 and 21 Nombre Puerto inicial Puerto Final Protocolo Direcci n IP Local Bloqueo de Puertos 3 To add a custom rule that is not in the list of services specify these settings in the Add Custom Rules table A adir Servicio Predefinido Servicio e Name Enter a name for the service A adir Servicio Personalizado Start Port Enter the start port for the Nomes Puerto insist Puerto fina Protocolo Direcci n I Loca service la fo eon gt 192 168 1 lo e End Port Enter the end port for the _Aid_ Delete Reset service e Protocol Select the protocol for the ports TCP Select TCP only UDP Select UDP only Both Select both TCP and UDP e Local IP Address Complete the local IP address for the computer that is using the service 4 Perform one of the following actions e Click Add to save your settings The
17. ak Niniejszym NETGEAR Inc o wiadcza ze Radiolan jest zgodny z zasadniczymi wymogami oraz pozosta ymi stosownymi postanowieniami Dyrektywy 1999 5 EC NETGEAR Inc declara que este Radiolan est conforme com os requisitos essenciais e outras disposi es da Directiva 1999 5 CE NETGEAR Inc izjavlja da je ta Radiolan v skladu z bistvenimi zahtevami in ostalimi relevantnimi dolo ili direktive 1999 5 ES Slovensky Slovak NETGEAR Inc t mto vyhlasuje e Radiolan sp a z kladn po iadavky a v etky pr slu n ustanovenia Smernice 1999 5 ES Suomi Finnish NETGEAR Inc vakuuttaa t ten ett Radiolan tyyppinen laite on direktiivin 1999 5 EY oleellisten vaatimusten ja sit koskevien direktiivin muiden ehtojen mukainen Svenska Swedish H rmed intygar NETGEAR Inc att denna Radiolan star verensst mmelse med de vasentliga egenskapskrav och vriga relevanta bestammelser som framg r av direktiv 1999 5 EG slenska Icelandic Norsk Norwegian H r me l sir NETGEAR Inc yfir pv ad Radiolan er samr mi vi grunnkr fur og a rar kr fur sem ger ar eru tilskipun 1999 5 EC NETGEAR Inc erkl rer herved at utstyret Radiolan er i samsvar med de grunnleggende krav og vrige relevante krav i direktiv 1999 5 EF Notification of Compliance 54 Index Numerics 192 168 1 1 default IP address 9 B backing up the configuration file 28 Basic Settings 10 blocking ke
18. also log when someone on your network tried to access a blocked site You can specify which events are logged and you can send the logs to the specified email address 1 Select Content Filtering gt Logs E Direcci n de Correo Electr nico de Contacto 2 To use email fill in the Contact Email Address and SMTP Nombre Servidor SMTP l Server Name fields a e ertas por E mail C activar 3 Select the Enable check box for _Aplicar E mail Alerts 4 Click Apol h Descripci n Contador Ottima Ocurrencia Objetivo Fuente IC pply so your changes LAN sideSYN EN 4024684 4 80 150 254 84 198 567 take effect Flood 30 1970 192 168 1 1 80 169 254 84 128 56740 5 Toemail the log now click E mail Log To delete all log entries click Clear Log To see the most recent entries click Refresh Block Keywords Sites and Services With its content filtering feature the gateway prevents objectionable content from reaching your computers The gateway allows you to control access to Internet content by screening for keywords within Web addresses lt can also block access to all sites except those that are explicitly allowed For example you can set up the gateway to do the following e Block access from to Internet locations that contain keywords that you specify e Block access to websites that you specify as off limits e Allow access to only websites that you specify as allowed Block Keywords and Domains The
19. and security for your gateway from the Wireless Configuration screen 1 If you are located near the gateway use an Ethernet cable to connect your computer to the gateway while you are changing the wireless settings Note If you connect wirelessly to the gateway and then change its wireless network name SSID or wireless security you will be disconnected after you click Apply 2 Select Setup gt Wireless Settings to display Configuraci n Inal mbrica this screen 3 Specify the Wireless Network settings Red Inal mbrica e Name SSID The name of the wireless Name ssi0 ONO9851 network Region JEC Channel Auto 802 11 mode Up to 145 Mbps e Channel The available channels depend Opciones de Seguridad on the region Some countries have laws ao specifying which channels should be used Wes D e 802 11 Mode This can is set to 145 Mbps by default For help with Security Options see the following sections e Region The location where the gateway will operate WPA PSKITKIP WWPA2 PSKIAES O o WPA2 PSKIAES Ce O WPANPA Enterprise WPA PSK TKIP WPA2 PSK AES 4 If you made changes click Apply so that they take effect Contrase a 9733759300 9 63 caracteres Aplicar Cancel WPA or WPA2 Wireless Security By default the gateway is set up to work with both WPA and WPA2 wireless security This security option is already selected You can specify the Network Key which works lik
20. atrav s del interfaz WAN Permitir ta administraci n via SSH FT atrav s del interfaz LAN FT atrav s del interfaz CH FT atrav s del interfaz WAN Advanced Settings 40 NETGEAR Wireless Cable Gateway c You are prompted for the password for this gateway If you want the ability to reset to factory default settings remotely and then log in again remotely select the Allow Remote management after Factory Default Reset checkbox Click Apply to save your changes Table 1 Remote Management Settings Description Allow Remote Management HTTP HTTPS CM interface If selected remote management is enabled and connection from the Internet to this gateway with HTTP and HTTPS is possible The correct port number must be used when connecting Allow Remote Management HTTP HTTPS CM interface If selected remote management is enabled and connection from the Internet to this gateway with HTTP and HTTPS is possible Remote User Name and Remote Password Enter the User Name and Password that will be used from the remote PC to manage the gateway Use a very secure password Port Number fields Web browser access normally uses the standard HTTP service port 80 NETGEAR recommends that you use a different port number for remote management as using port 80 will prevent the use of a Web Server on your LAN and can be more readily discovered by hackers Use the default 8080 or choose a port number between 1 and
21. bout product features and compatible NETGEAR products see the NETGEAR website at hito www netgear com For information about the topics covered in this manual visit the Support website at http support netgear com For help installing the gateway see the Wireless Cable Gateway CG3100 Quick Install Guide Note For optimal performance place the gateway vertically in the stand Do not mount this unit to a wall it is not suitable for wall mounting NETGEAR Wireless Cable Gateway Gateway Front Panel NETGEAR Figure 1 Gateway front view You can use the LEDs to verify status and connections The following table lists and describes each LED and button on the front panel of the gateway LED Description e Green Power is supplied to the cable modem e Blinking Power on self test e Off No power e Green solid One or more downstream channels is locked e Green slow blink The unit is scanning for a downstream channel Downstream e Green blink Data is being transmitted or received e Off No downstream channel is locked e Green solid One or more upstream channels is locked d e Green slow blink The unit is scanning for an upstream channel Upstream e Green blink Data is being transmitted or received e Off No upstream channel is locked e Solid green The cable modem is online e Blinking The cable modem is synchronizing with the cable provider s CMTS Internet e Off The cable modem is off
22. ct to the gateway 3 Select the PIN radio button 4 Type the PIN that you located in Step 1 in the Enter Client s PIN field and then click Next The WPS LED on the front of the gateway begins to blink e The gateway tries to communicate with the wireless computer or device for 4 minutes e Ifthe Security Option in the Wireless Settings screen was set to Disabled it is automatically changed to WPA PSK including a PSK security password When the computer connects to the wireless network the gateway sends its SSID and WPA PSK or WPA2 PSK configuration to that computer 5 On the computer that just joined the wireless network make sure you can connect to the Internet You should see the gateway s Internet LED blink showing that its Internet connection is in use Basic Configuration Select Configuration gt Basic to configure and monitor your network configuration Configuracion Basica Configuraci n de Red Direcci n IP WAN Duraci n Expira Ze M scara de Sub Red WAN Gateway por defecto WAN DNS primario WAN DNS secundario WAN DNS terciario WAN Parametros Red de Cable Nombre de Dominio IP Din mica IP Est tica Nombre del dispositivo Aplicar Network Configuration The screeh shows the current network settings on the WAN side of the gateway If you are using dynamic IP addressing this configuration has been assigned by Wireless Configuration 14 NETGEAR Wirele
23. dress Use the DDNS Dynamic DNS feature so you can connect using a domain name rather than an IP address 1 Select Advanced gt Remote Management 2 Select one of the Allow Remote Management check boxes 3 Fill in the Remote User Name and Remote Password fields 4 Specify the port numbers to access the gateway remotely in your browser when you connect To specify the port numbers Administraci n Remota Fl Permite la administraci n remota via HTTP HTTPS a trav s del interfaz de CM Y Permite la administraci n remota via HTTP HTTPS a trav s del interfaz de WAN Nombre de Usuario Remoto aamin RK kb Puerto para HTTPS en el interfaz WAN 443 Contrase a Remota Puerto para HTTP en el interfaz del CM Puerto para HTTP en el interfaz WAN interface Puerto para HTTPS en el interfaz del CM a From a remote location start a browser Direcci n IP para conectarse con este dispositivo b In the Address or Location field Desde el interfaz de CM enter the Internet IP address of Desde el interfaz WAN this gateway NOT the LAN IP address followed by a colon and the port number as follows http ip_address pn https ip_address pn where ip_address is the Internet IP address of this gateway pn is the port number assigned on this screen hito 192 168 18 59080 https 0192 168 198 5443 Permitir la administraci n v a telnet E atrav s del interfaz LAN FT atrav s del interfaz CH FT
24. e Gateway For the common problems listed go to the section indicated Have connected the gateway correctly Go to Basic Functions on page 44 cannot access the gateway configuration with my browser Go to Connect to the Main Menu on page 45 have configured the gateway but cannot access the Internet Go to Troubleshoot the ISP Connection on page 46 cannot remember the gateway s configuration password or want to clear the configuration and start over again Go to Factory Default Settings in Appendix A Tip NETGEAR provides helpful articles documentation and the latest software updates at hitp Avww netgear com support 43 Basic Functions NETGEAR Wireless Cable Gateway After you have turned on power to the gateway you should do the following 1 Check to see that the Power LED is on 2 Check that the numbered Ethernet LEDs come on momentarily 3 After a few seconds check that the local port link LEDs are lit for any local ports that are connected If any of these conditions does not occur refer to the appropriate following section Using LEDs to Troubleshoot The following table provides help when using the LEDs for troubleshooting LED Behavior Action All LEDS are off when the gateway is plugged in Make sure that the power cord is properly connected to your gateway and that the power supply adapter is properly connected to a functioning power outlet Check that you ar
25. e USB port The USB port is a USB host and can be used for connecting a USB printer Note USB functionality is only available with future firmware upgrades Power Power adapter input e Power On Off button Note You can return the gateway to its factory settings On the bottom of the gateway press and hold the Restore Factory Settings button for over 7 seconds The gateway resets and returns to its factory settings See Factory Default Settings in Appendix A Install the Voice Gateway Installation is the four step process summarized here and described in the headings that follow Make sure you complete the installation in this order 1 Check the Installation Requirements 2 Cable the Gateway 3 Log in to the Gateway 4 Connect to the Internet and VoIP After installation set up the wireless connection as explained in Chapter 2 Wireless Configuration Connect to the Internet 7 NETGEAR Wireless Cable Gateway Check the Installation Requirements Check the requirements listed below before installing the gateway Local Computer During installation you need a local computer to connect to the gateway via Ethernet This computer should be set up to access the cable modem Internet service This computer must be set up to use DHCP to get its TCP IP configuration from the gateway Cabling Use a Category 5 CAT5 cable such as the one provided with your gateway for your LAN connections Cable Modem Service
26. e WEP radio button opos Sauron Disable 2 Select the Authentication from the drop down WEP list The default is Automatic WPA PSKITKIP WPA2 PSKIAES 3 Depending on the encryption strength that you WPA PSKITKIP WPA2 PSK AES want select one of these WEP Encryption WPANWPAZ Enterprise options WEP gt 64 bit encryption Autentificaci n Automatic y e 128 bit encryption Clave de Encriptacion WEP 4 Enter a Passphrase recommended or WEP Encriptaci n WEP WEP 64 bit Keys Contrasefia WEP Generate A e To use a passphrase and generate keys Clave 4 1111111111 enter a passphrase and click Generate Clave 2 1111111111 Clave 3 1111111111 e To enter the keys fill in the Key 1 through Key 4 fields Write down the keys and keep them in a secure location For 64 bit WEP enter 10 hexadecimal digits any combination of 0 9 or A F For 128 bit WEP enter 26 hexadecimal digits Select which key will be the default which will be used to encrypt data transmissions The other keys can only be used to decrypt received data Clave 4 1111111111 ged kees 5 Click Apply to save your settings Configure your wireless computers with the same WEP settings as your gateway so that you will be able to connect If you entered the keys you will need to type them exactly as you did when you set up the gateway Wireless Configuration 19 NETGEAR Wireless Cable Gateway Wi Fi Multimedia You can u
27. e a password to access the wireless network Wireless Configuration 17 NETGEAR Wireless Cable Gateway 1 In the Security Options section of the x h Opciones de Seguridad Wireless Settings screen leave the default setting or select one of the WPA settings ae e WPA PSK This setting provides the TKIP O WPA PSKITKIP i WPA2 PSKIAES encryption type and a pre shared key it ce PNE passphrase O WPAWPAZ Enterprise e WPA2 PSK This setting provides the AES encryption type and a pre shared key passphrase 2 Depending on the WPA settings that you select Aplicar _Cancel enter the required information For WPA PSK or WPA2 PSK enter the pre shared key which is a passphrase between 8 and 63 characters This product comes with a preconfigured WPA passphrase WPA PSK TKIP WPA2 PSK AES Contrase a 9733759300 9 63 caracteres 3 Click Apply to save your settings 4 Configure your wireless computers with the same WPA2 or WPA settings as your gateway so that you will be able to connect WEP Security Note By default the gateway is set up to work with WPA and WPA2 wireless security both of which are newer than WEP Typically the only reason you might need to set up WEP would be to allow access to older wireless computers or devices that cannot support WPA Wireless Configuration 18 NETGEAR Wireless Cable Gateway 1 In the Security Options section of the Wireless Settings screen select th
28. e two Push N Connect methods Push Button and PIN personal identification number Push Button This is the preferred method e PIN described below WPS Button You can use the WPS button to automatically set up wireless settings in your gateway and to set up your wireless computer to connect to it 1 Make sure you know how WPS works on your computer or wireless device If it works with WPS it has a WPS utility and might also have a WPS button that you can press Wireless Configuration 12 NETGEAR Wireless Cable Gateway 2 Select Add WPS Client and then click Next The Add WPS Client screen displays A adir Cliente WPS Elegir m todo de configuraci n Pulsar Bot n recomendado Usted puede pulsar el bot n fisicamente en el router o pulsar el Bot n siguiente Bot n de pulsado por software PIN N mero de Identificaci n Personaltd Any computer or wireless device that wirelessly connects to the gateway is a client After it is added as a client it will be able to automatically connect to the gateway Either click the WPS button or press the button on the front of the gateway Conectando con el Nuevo Cliente Inal mbrico Por favor haga clic en B ton Software o pulse el Bot n f sico en el cliente para iniciar el proceso WPC Ge III Cancel The WPS LED on the front of the gateway begins to blink e The gateway tries to communicate with the wireless computer or device f
29. e using the 12VDC power adapter supplied by NETGEAR for this product If the error persists you have a hardware problem and should contact technical support All LEDs Stay On e Clear the gateway s configuration to factory defaults This will set the gateway s IP address to 192 168 1 1 See Factory Default Settings in Appendix A e If the error persists you might have a hardware problem and should contact technical support LAN LED is off for a port with an Ethernet connection Internet LED is off and the gateway is connected to the cable television cable e Make sure that the Ethernet cable connections are secure at the gateway and at the hub or PC e Make sure that power is turned on to the connected hub or PC e Be sure you are using the correct cable e Make sure that the coaxial cable connections are secure at the gateway and at the wall jack e Make sure that your cable internet service has been provisioned by your cable service provider Your provider should verify that the signal quality is good enough for cable modem service e Remove any excessive splitters you may have on your cable line It may be necessary to run a home run back to the point where the cable enters your home Troubleshooting 44 NETGEAR Wireless Cable Gateway Connect to the Main Menu If you are unable to access the gateway s main menu from a computer on your local network check the following Check the Ethern
30. ency range of 2454 2483 5 MHz For detailed information the end user should contact the national spectrum authority in France e For complete DoC visit the NETGEAR EU Declarations of Conformity website at http kb netgear com app answers detail a_id 11621 Table 2 Cesky Czech NETGEAR Inc t mto prohla uje Ze tento Radiolan je ve shode se z kladn mi po adavky a dal mi pr slu n mi ustanoven mi smernice 1999 5 ES Dansk Danish Undertegnede NETGEAR Inc erkl rer herved at f lgende udstyr Radiolan overholder de v sentlige krav og vrige relevante krav i direktiv 1999 5 EF Deutsch Hiermit erkl rt NETGEAR Inc dass sich das Ger t Radiolan in bereinstimmung mit den German grundlegenden Anforderungen und den brigen einschl gigen Bestimmungen der Richtlinie 1999 5 EG befindet Eesti Estonian K esolevaga kinnitab NETGEAR Inc seadme Radiolan vastavust direktiivi 1999 5 EU p hinduetele ja nimetatud direktiivist tulenevatele teistele asjakohastele s tetele English Hereby NETGEAR Inc declares that this Radiolan is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Espa ol Por medio de la presente NETGEAR Inc declara que el Radiolan cumple con los requisitos Spanish esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999 5 CE 53 NETGEAR Wireless Cable Gateway Table 2 EAAnvikr
31. et connection between the computer and the gateway as described in the previous section Make sure that your PC s IP address is on the same subnet as the gateway If you are using the recommended addressing scheme your PC s address should be in the range of 192 168 1 2 to 192 168 0 254 Note If your PC s IP address is shown as 169 254 x x Recent versions of Windows and MacOS will generate and assign an IP address if the computer cannot reach a DHCP server These auto generated addresses are in the range of 169 254 x x If your IP address is in this range check the connection from the PC to the gateway and reboot your PC If your gateway s IP address has been changed and you don t know the current IP address clear the gateway s configuration to factory defaults This will set the gateway s IP address to 192 168 1 1 This procedure is explained in Factory Default Settings in Appendix A Make sure your browser has Java JavaScript or ActiveX enabled If you are using Internet Explorer click Refresh to make sure that the Java applet is loaded Try quitting the browser and launching it again Make sure you are using the correct login information The gateway user name admin is lower case Caps Lock should be off The default password of password If the gateway does not save changes you have made check the following When entering configuration settings be sure to click the Apply button before moving to another screen or yo
32. etwork management tasks with your gateway When you log in to the gateway see Log In to Your Gateway on page 9 these tasks are grouped under Maintenance This chapter includes Gateway Status Connection Status Change Passwords Back Up and Restore Your Settings Event Log Diagnostic Ping Utility 25 NETGEAR Wireless Cable Gateway Gateway Status Select Maintenance gt Gateway Status to see hardware and firmware details about the gateway and basic status information Estado del Modem informacion Compatible con las Especificaciones del Estandar DOCSIS 3 0 Versi n Hardware 104A Versi n Software 5 5 1mp3R010 Direcci n MAC del Cable Modem 00 1b 2 8d 91 0b N mero de Serie del Cable Modem 001b2M491d0 Ic enificado CM linstalled Estado Tiempo desde el inicio del sistema 0 days 00h 10m 03s lAcceso a Red Allowed Direcci n IP de Cable Modem 10 10 18 5 The following table describes the fields displayed in this screen Information Modem Status Field Description Standard Specification DOCSIS 3 0 Compliant Hardware Version The hardware version of the gateway Software Version The version of firmware currently running on the gateway Cable MAC Address The MAC address used by the cable modem port of the gateway This MAC address may need to be registered with your cable service provider Device MAC address The MAC address used by the cable modem Cable Modem Serial number The se
33. igger and target ranges to zero click Reset Advanced Settings 37 NETGEAR Wireless Cable Gateway DMZ Host You can use the DMZ Host screen to set up a default DMZ computer Specifying a default DMZ computer allows you to set up a PC that is available to anyone on the Internet for services that you have not defined There are security issues with doing this so only set up the DMZ host if you are willing to risk open access If you do not define a DMZ host the gateway discards any undefined service requests 1 Select Advanced gt DMZ Host Equipo DMZ Responder a Ping por el puerto WAN Y Direcci n DMZ 192 168 1 fo Tama o MTU lo 256 1500 octetos O usar valor por defecto Aplicar 2 If desired select the Respond to Ping on WAN Port checkbox 3 Type the last digit s of the IP address in the DMZ Address field 4 Click Apply LAN IP Setup The LAN IP screen allows you to configure LAN services such as the IP address of the gateway and DHCP The TCP IP and DHCP default values work fine in most cases Note If you disable the DHCP server you will need to assign to your computer a static IP address to reconnect to the gateway and enable the DHCP server again Advanced Settings 38 NETGEAR Wireless Cable Gateway 1 Select Advanced gt LAN IP 2 Specify these settings LAN IP Address The factory default setting is 192 168 1 1 Subnet Mask The network number portion of an IP address Un
34. ings Wireless Settings 2 c222002422 G 500604064452640508400 2044008855 32 MAG FINGO EE 33 Block a Computers earnen 8 or dea 33 Unblock A Computer 2x54 EEN ae EE DASHA EA RRR REARS A 33 Port BIOCKING EE 34 Port FORWARGIAG e sereen eh aod EEN 35 Considerations for Port Forwarding 0 0 eee ee 36 Port THQUERNNO NEEN 36 DMZ e EE 38 LAN IP SBD EE EE 38 Reserving an IP Address for DHCP Use 0002 o 39 Remote Management 2 66 0556 ee cb bee eb be dee EEN 40 Universal Plug and Play UPnP 42 Chapter 6 Troubleshooting Basic FUNCIONS ge REA AA E AAA 44 Using LEDs to Troubleshooti s 240s02 64 522 s020045 ron 44 Connect tothe Main Menu 42 0 s4 d 25s3m nee EE aia 45 Troubleshoot the ISP Connection 46 Troubleshoot a TCP IP Network with The Ping Utility 46 Test the LAN Path to Your Gateway 46 Test the Path from Your PC to a Remote Device 47 Wireless Performance and Gateway Location 47 Appendix A Technical Specifications Factory Default SetingS 25 c00c08e8 0086420 eher ree de s 50 Technical Specifications dE EEN soba Ee AE ddd 51 Appendix B Notification of Compliance Index Connect to the Internet This chapter describes how to configure your gateway s Internet connection and includes these sections e Gateway Front Panel e Gateway Rear Panel e Log Into Your Gateway e View the Gateway Status For information a
35. ld be treated as a new connection request rather than a response As such it would be handled in accordance with the port forwarding rules Note Only one computer at a time can use port triggering After a computer finishes using a port triggering application there is a short time out period before the application can be used by another PC Advanced Settings 36 1 NETGEAR Wireless Cable Gateway Select Advanced gt Port Triggering Activaci n de Puertos Lista de Activaci n de Puertos Rango de Activaci n Rango Destino Puerto inicial Puerto final Puerto inicial lt Puerto final Protocolo Activado roma oO ob So Both TTT ATTA TT DEER jas w ENGI GE OD OOO O O O O oO lO GC r e S 5 gt z TN g TAT 2 For each port trigger enter the settings in the Port Trigger List Trigger Range To specify the range of outgoing ports that will be monitored to trigger the incoming port forwarding rule enter the Start Port and End Port e Target Range To specify the range of incoming ports that will be opened when triggered enter the Start Port and End Port e Protocol Select the protocol for the ports 3 Select the Enable checkbox for the port trigger 4 Perform one of the following actions e Click Apply to save your settings and activate the port triggers e To remove a port trigger select it s radio button and click Delete e To return all tr
36. less you are implementing subnetting use 255 255 255 0 as the subnet mask DHCP Server The Yes radio button is selected by default so the gateway acts as a DHCP server providing the TCP IP configuration for all the computers connected to it If you will assign IP addresses manually or you have another DHCP server on your network select the No radio button Starting IP Address and Ending IP Address These fields specify the range in the IP address pool Max Users The maximum number of users on the network DHCP Lease See the following section Reserving an IP Address for DHCP Use 3 Click Apply to save your LAN settings IP LAN Nombre del dispositivo 5500 255 255 255 0 Servidor DHCP Ga ONo Direcci n IP de la LAN M scara de subred Direcci n IP de comienzo 192 1681 A Direcci n IP final 192 1681 1254 Usuarios M ximos 253 3500 es Tiempo de Lease informacion de Reservas de Lease le Mac Address IP Address Direcci n mac E a O E e e Direcci n IP O E Add Gees informaci n de chente DHCP Direcci n Mac Direcci n IP Sin chentes DHCP Expira Hora actual del sistema Thu Apr 29 00 38 30 2010 Clear DHCP Leases Reserving an IP Address for DHCP Use To reserve an IP address for DHCP use enter the DHCP server reservation settings for the private LAN under DHCP Reservation Lease Info in the LAN Setup screen 1 Enter the MAC address of the computer fo
37. line dei Green indicates 1 000 Mbps Amber indicates 100 10 Mbps 4 e Solid An Ethernet device is connected and powered on LAN Ethernet Blinking Data is being transmitted or received on the Ethernet port e Off No Ethernet device is detected on the Ethernet port e Green Solid Registered with the Call Agent 1 e Green Blink There is an active call Phone Port e Green Slow Blink Phone is on hook registration with Call Agent is in progress e Off No phones are connected to the phone port Button Description Turn the wireless radio in the gateway on and off The wireless radio is on by default The gt LED located below this button indicates if the wireless radio is on or off Wireless On Off CRD Pushing this button opens a 2 minute window for the gateway to connect with other y WPS enabled devices For more information about using the WPS method to implement WPS security see the Push N Connect WPS Wireless Setup on page 12 Connect to the Internet 6 NETGEAR Wireless Cable Gateway Gateway Rear Panel Coaxial Power P wer On Off port cable adapter button Voice ports Ethernet LAN ports connector input Figure 2 Gateway rear panel The rear panel includes the following connections viewed from left to right e Two voice phone ports With VoIP service connect one or two handsets to these ports e Four Gigabit Ethernet LAN ports Use these ports to connect local computers
38. n of the product s or circuit layout s described herein Table of Contents Chapter 1 Connect to the Internet Gateway Front Panel cios crio e 6 Gateway Rear Panel 2 sia aia EE 7 Install the Voice Gateway EELER EE EE EELER 7 Check the Installation Requirements 00002020 eee 8 Cable the Gateway EE 8 Log Into Your Gateway i522 sions teen la ee at 9 Connect to the Internet and VoIP eg doi a 10 View the Gateway Stats soscar es ri sea paddle aoe Oda NN e 10 Chapter 2 Wireless Configuration Connecting DEVICES seno ca Nida aras ii cae a Ai Aer 12 Push N Connect WPS Wireless Getunp 0 00000 eee eee 12 WES TEE 12 PIN CONNECTION e ss 258 24 narra EE el Ser 13 Basic COMIQUratliON EE 14 MITA eet EE 16 Wireless Configuration ENEE seb ee dened eee eee 17 WPA or WPA2 Wireless Security 2 0 2 0 00 0 eee eee 17 WEP SOOU creas enin ce acres tatoo ra 18 Wisi MUIMMO GIES 3 e dikes asian mia Rid hve and he gue AEN a 20 Chapter 3 Content Filtering Viewsor EUR EE 22 Block Keywords Sites and Services nuaa uaaa anana 22 Block Keywords and Domains 00 000 0c eects 22 SEMNICES si rr AAA 24 Chapter 4 Manage Your Network Gateway TEE 26 Connection Stats sorpresa 27 Change Passwords dE iia 28 Back Up and Restore Your Settings 0 0 0 0 0 0 e eee 28 Event dora a ad a dde aa 29 Diagnostic Ping UUI 0 0 0 72errrendorene E s 30 NETGEAR Wireless Cable Gateway Chapter 5 Advanced Sett
39. omputers to block Nombre dal Dispostivo Direcci n MAC e If the computer is in the Trusted 7 AO E O O E O O E Devices table click its radio button Add cancel The MAC address will be added into A 2 the Add MAC Filter table a aaa oe e Fill in the Device Name and MAC Cream D Genre Lunes martes address fields C miercoles Fl Jueves C viemes O sabado Hora a Bloquear 3 Click Add O Todo el dia Comienzo fi2 hora oo min AM fi 2 hora oo rnin AM al Aplicar The MAC Filter List Enable checkbox is Fin automatically selected for that computer 4 Select the days and times to block the computer e Day s to Block Select the days to block the computer selected in the MAC Filter List The default is Everyday e Time of Day to Block You can specify the time of day to block the computer The default is All Day Be sure that you clear the All Day checkbox if you want to enter specific times The selected period applies to each day that you selected 5 Click Apply to save your settings 6 Repeat these steps for all computers that you want to block Unblock A Computer e To stop blocking a computer select it from the MAC Filter List field and then clear its Enable check box This leaves the computer in the list but ensures that it is not blocked e To remove a computer from the list select it from the MAC Filter List field and then click Delete Advanced Settings 33 NETGEAR Wireless Cable Gateway
40. or 2 minutes e If the Security Option in the Wireless Settings screen was set to Disabled it is automatically changed to WPA PSK TKIP WPA2 PSK AES including a random wireless security password Go to the wireless computer and run its WPS configuration utility Follow the utility s instructions to click a WPS button When the computer connects to the wireless network the gateway sends its SSID and WPA PSK or WPA2 PSK configuration to that computer On the computer that just joined the wireless network make sure you can connect to the Internet You should see the gateway s Internet LED blink showing that its Internet connection is in use PIN Connection 1 First make sure you know how WPS works on your computer or wireless device If it works with WPS it has a WPS utility Use this utility to determine the PIN for your wireless computer or device Wireless Configuration 13 NETGEAR Wireless Cable Gateway 2 Select WPS Settings and then click Next The Add WPS Client screen displays A adir Cliente WPS Elegir m todo de configuraci n Pulsar Bot n recomendado Usted puede pulsar el bot n f sicamente en el router o pulsar el Bot n siguiente Bot n de pulsado por software PIN N mero de Identificaci n Personal Enter Clients PIN Next Any computer or wireless device that will wirelessly connect to the gateway is a client After it is added as a client it will be able to automatically conne
41. r which you want to reserve an IP address 2 Enter the permanent IP address for the computer 3 Click Add to save your settings The MAC address and IP address are displayed in the DHCP Client Lease Info table The current system time is also displayed To delete an IP address from the DHCP Client Lease Info table 1 In the DHCP Client Lease Info table click the radio button for the MAC and IP address that you want to remove 2 Click Delete to remove the information for the selected MAC and IP address from the DHCP Client Lease Info table To remove all information from the DHCP Client Lease Info table click Clear DHCP Leases Advanced Settings 39 NETGEAR Wireless Cable Gateway Remote Management With remote management you can allow a user or users on the Internet to configure upgrade and check the status of the gateway Note Use very secure passwords if you enable remote management Passwords should contain no dictionary words from any language and should be a mixture of letters both upper and lower case numbers and symbols Your password can be up to 16 characters To manage this gateway through the Internet you need its public IP Address as seen from the Internet This public IP address is allocated by your ISP But if your ISP account uses a dynamic IP address the address can change each time you connect to your ISP There are two solutions to this problem Have your ISP allocate you a fixed IP ad
42. rial number of the gateway hardware CM Certificate If the cable modem certificate is Installed it is possible for the service provider to upgrade your Data Over Cable service securely Status System Up Time Time since the last boot up Network Access Shows whether traffic can be forwarded from the LAN to the network Cable Modem IP Address The current Internet IP address If assigned dynamically and not connected to the Internet this field is blank Manage Your Network 26 NETGEAR Wireless Cable Gateway Connection Status Select Maintenance gt Connection Status to view connection status information Conexi n Procedimiento de Inicio Procedamiento Estado Comentario Canal Downstream Adquirido 380000000 Hz Locked Estado de Conectiidad OK Operational Estado de Arranque OK Operational Fichero de Configuraci n OK Seguridad Enabled Canales Downstream Bonded Estado weitscge dp Velocidad kle lock Canal de simbolo 5360537 380000000 16 2 43 3 sym sec Hz damy dBmv 5360537 388000000 16 3 441 sym sec Hz damy gn 5360537 396000000 16 2 44 0 sym sec Hz dBriv dBmiv 5360537 404000000 16 0 439 symisec Hz damy dBmv 5360537 412000000 15 8 447 symisec Hz damy dBmiv 5360537 420000000 158 446 symisec Hz damy dBmv 5360537 428000000 15 9 448 symisec H d r dBmv 5360537 436000000 158 443 symsec Hz dBmY damy DocsisEuroDocsis frecuencia Potencia SNR lo Eu
43. roDocsis Locked QAM256 20 Locked QAM256 EuroDocsis Locked QAM256 EuroDocsis Locked loan 256 lEvroDocsis Locked QAM256 EuroDocsis Locked 000256 EuroDocsis Locked QAM256 EuroDocsis Locked QAM256 EuroDocsis Canales Upstream Bonded Estado de lock Modulaci n 1D Canal Velocidad de simbolo Frecuencia Potencia Locked ATOMA 22 5120 Ksymisec 30800000 Hz 41 7 dBmv Locked ATDMA 21 5120 Ksymisec 24400000 Hz 41 7 dBmV Locked ATOMA 20 5120 Ksymsec 18000000 Hz A3 7 gBrnv Locked ATOMA 123 5120 Ksym sec 37200000 Hz 41 7 dBmV Hora actual del sistema Thu Apr 29 00 34 49 2010 Use the Connection screen to track the gateway s initialization procedure and to get details about the downstream and upstream cable channel The time is displayed after the gateway is initialized The gateway automatically goes through the following steps in the provisioning process Scan and lock the downstream frequency and then link back in upstream direction e Obtain an IP address for the gateway itself Then the gateway assigns an IP address for the connected PC e Connect to the Internet Manage Your Network 27 NETGEAR Wireless Cable Gateway Change Passwords For security reasons the gateway has its own user names and passwords NETGEAR recommends that you change the default passwords to more secure passwords The ideal passwords should contain no dictionary words from any language and should be a mixture of
44. rvers and suspend your account if it finds active services at your location See your ISP s Acceptable Use policy 1 Select Advanced gt Port Forwarding 2 In the Service field select a service from the drop down list For example FTP Forwarding de Puertos which uses TCP ports 20 and 21 3 To add a custom rule that is not in the list Reglas de Forwarding activas of services specify these settings in the Nombre Puerto inicial Puerto final Protocolo Direcci n IP local Add Custom Rules table e Name Enter a name for the service e Start Port Enter the start port for the Seleccionar Servicio Predefinido Aikadir Reglas Personalizar service Nombre Puerto inicial Puerto Fina Protoc lo Direcci n local e End Port Enter the end port for the ff EK eon Bl 1921601 0 service 7657 Dias EH e Protocol Select the protocol for the ports TCP Select TCP only UDP Select UDP only Both Select both TCP and UDP e Local IP Address Complete the local IP address for the computer that is using the service 4 Perform one of these actions e Click Add The Active Forwarding Rules table displays the list of forwarded ports e To delete a service select the radio button in the Active Forwarding Rules table for the service that you want to delete and then click Delete e To reset the selection in the Services field and to clear all the fields in the Add Custom Rules table click Reset Advanced Se
45. rvices screen to disable certain gateway features 1 Select Content Filtering gt Services Servicios 2 To disable a feature clear its check box 3 Click Apply for your changes to take effect TEEN E Activa The following Services are available in this screen ese Pea ee M activar PPTP PassThrough M Activar e Firewall Features The gateway performs Multicast E Activar Stateful Packet Inspection SPI and protect Detecci n de Escaneo de Puertos 7 Activar against Denial of Service DoS attacks Detecci n IP Flood M Activar e IPSec Pass Through IPSec traffic is forwarded O uncionalidades Web If you clear this check box then this traffic will be one proxy oo blocked Filtro Cookies D activar e PPTP Pass Through PPTP traffic is forwarded decia Chiesa If you clear this check box then this traffic willbe F ActiveX D Activar Filtro Ventanas emergentes O Activar blocked Bloquear Paquetes IP Fragmentados 7 Activar e Multicast The gateway can pass multicasting streams through the firewall e Port Scan Detection When enabled the gateway can respond to Internet based port scans e IP Flood Detection Allows the is gateway to block malicious devices that are attempting to flood devices e You can use the Web Features to set certain Web oriented cookies java scripts and pop up windows to be blocked by the firewall Content Filtering 24 Manage Your Network This chapter describes how to perform n
46. se the Multimedia page to set up wireless multimedia Quality of Service QoS 1 2 Log in to the gateway as described in Log In to Your Gateway on page 9 In the main menu under Setup select Wi Fi Multimedia Wi Fi Multimedia WMM Soporte VMM on gt No Acknowledgement or 3 Soporte Ahorro de energia Power Save On sep In the WMM Support field select On to enable WMM In the No Acknowledgement field select Off or On to specify whether acknowledgement ACK messages are used Usually this field is set to Off This might improve the efficiency of packet transmission If wireless communication quality is poor at your location this could happen if there is a lot of interference set this field to On so that you are notified when a package is lost To conserve battery power in smaller devices that are connected to the gateway set the Power Save Support field to On Click Apply to save your settings Wireless Configuration 20 Content Filtering This chapter describes how to use content filtering s for the gateway This chapter includes e View or Email Logs e Block Keywords Sites and Services e Services 21 NETGEAR Wireless Cable Gateway View or Email Logs Your gateway logs security related events such as Denial of Service DoS attacks hacker probes and administrator logins based on the settings on the Logs screen If you set up content filtering on the Block Sites screen you can
47. ss Disabled Use default hardware address WAN MTU size 1500 Technical Specifications 50 NETGEAR Wireless Cable Gateway Factory Default Settings Continued Wireless Wireless communication Enabled SSID name As shown on the product label Security WPA WPA2 Broadcast SSID Enabled Transmission speed Auto Country region Depends on the country where the product is sold RF channel Auto Operating mode Data rate Output power Access point Enabled Authentication type Open System Wireless card access list All wireless stations allowed 1 Maximum Wireless signal rate derived from IEEE Standard 802 11 specifications Actual throughput will vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead may lower actual data throughput rate Technical Specifications The following table describes the technical specifications for the gateway Technical Specifications Network protocol and Data and Routing Protocols TCP IP DHCP server and client DNS relay NAT standards compatibility many to one TFTP client VPN pass through IPSec PPTP Power adapter e North America input 120V 60 Hz input e All regions output 12 V DC 2 5A output 30W maximum Physical specifications e Dimensions 8 5 by 5 75 by 1 3 in 216 by 146 by 33 mm e Weight 0 95 Ib 0 42 kg
48. ss Cable Gateway your ISP If you are using static IP addressing this setting matches the cable network that follows Network Configuration Cable You can define settings for the WAN side of your gateway in this section Dynamic IP Static IP Select Dynamic IP If you want to get the settings dynamically from your ISP Select Static IP if you want to manually configure the network If you select Static IP you have to set the following values Static IP Address Enter the WAN IP address of your gateway Subnet Mask Enter subbred mask the IP WAN Default Gateway Type the IP address of the default gateway Primary DNS Enter the IP address of primary server Secondary DNS Enter the IP address of secondary DNS Tertiary DNS Enter the IP address of the tertiary DNS Device Name Enter the name or alias for the router You can find the name of the router in Windows Vista and in the web browser for all Windows systems Click Apply when you are finished changing your settings Wireless Configuration 15 NETGEAR Wireless Cable Gateway MTA Configuration Select Configuration gt MTA Status to display the Multimedia Terminal Adaptor MTA Status screen This page refreshes every 15 seconds to update the status Estado del MTA Informacion Estado de la provisi n del MTA Not Ready Direcci n MAC del MTA 00 26 f2 39 cd a1 Direcci n IP del MTA FQDN del MTA Se alizaci n Telef nica del MTA MGCP Escaneo
49. t be visible in your PC s Network Control Panel Verify that the IP address of the gateway is listed as the default gateway e Check to see that the network address of your PC the portion of the IP address specified by the netmask is different from the network address of the remote device e Check that your Cable Link LED is on e If your ISP assigned a host name to your PC enter that host name as the Account Name in the Basic Settings screen Wireless Performance and Gateway Location The range of your wireless connection can vary significantly based on the physical placement of the gateway The latency data throughput performance and notebook power consumption of wireless adapters also vary depending on your configuration choices For best results place your gateway according to the following guidelines e Near the center of the area in which your computers will operate e In an elevated location such as a high shelf where the wirelessly connected PCs have line of sight access even if through walls e Away from sources of interference such as PCs microwave ovens and 2 4 GHz cordless phones e Away from large metal surfaces e Put the antenna in a vertical position to provide the best side to side coverage Put the antenna in a horizontal position to provide the best up and down coverage Troubleshooting 47 NETGEAR Wireless Cable Gateway To reduce interference when using more than one access point NETGEAR
50. ttings 35 NETGEAR Wireless Cable Gateway Considerations for Port Forwarding If the IP address of the local server PC is assigned by DHCP it might change when the PC is rebooted To avoid this you can assign a static IP address to your server outside the range that is assigned by DHCP but in the same subnet as your LAN By default the IP addresses from 192 168 1 2 through 192 168 1 9 are reserved for this purpose Local PCs must access the local server using the PCs local LAN address 192 168 1 XXX by default Attempts by local PCs to access the server using the external WAN IP address will fail Port forwarding opens holes in your firewall Only enable ports that are necessary Port Triggering Port triggering is an advanced feature that you can use to allow gaming and other Internet applications that would otherwise be blocked by the firewall You must know the port numbers that are used by the application Port triggering operates as follows de A computer makes an outgoing connection using a port number defined in the Port Triggering table The gateway records this connection opens the incoming port or ports associated with this entry in the Port Triggering List and associates them with the PC The remote system receives the PCs request and responds using a different port number The gateway matches the response to the previous request and forwards the response to the PC Without port triggering this response wou
51. ugh the advanced settings on your gateway When you log in to the gateway see Log In to Your Gateway on page 9 these tasks are grouped under Advanced This chapter includes e Wireless Settings e MAC Filtering e Port Blocking e Port Forwarding e Port Triggering e DMZ Host e LAN ID Setup e Remote Management e Universal Plug and Play UPnP 31 NETGEAR Wireless Cable Gateway Wireless Settings Select Advanced gt Wireless Settings to display the following screen where you can configure the wireless radio settings and other advanced settings Configuraci n inal mbrica avanzada Caracter stica de mejora KE activar Radio Inal mbrica del Router KR Activar el Broadcast SSID visible Configuraci n Avanzada Umbral de fragmentaci n Umbral CTSIRTS Modo del pre mbulo Configuraci n WPS Pin del Router 63606201 Estado del WPS Desactivar PIN del router KE Mantener la configuraci n exestente Lista de acceso Wireless aen Cancel The following table describes the fields in the Advanced Wireless Settings screen Advanced Wireless Settings Description Wireless Access Enable Wireless Access Point By default this checkbox is selected so that the Point gateway works as a wireless access point You can turn off the wireless radio to disable access through this device This can be helpful for configuration network tuning or troubleshooting activities Enable SSID Broadcast
52. umber of hops can range from 1 to 255 The default value for the advertisement time to live is 4 hops which should be fine for most home networks If you notice that some devices are not being updated or reached correctly you might need to increase this value slightly 1 Select Advanced gt UPnP UPnP Activar UPnP Periodo del Anuncio en minutos 30 a Tiempo de Vida del Anuncio in saltos Tabla de Mapeo de Puertos Activar Protocolo Puerto Int Puerto Ext Direccion IP 2 Select the Turn UPnP On check box The default setting is disabled which prevents the gateway from allowing any device to automatically control of its the resources such as port forwarding 3 Fill in the Advertisement Period and Advertisement Time to Live fields The UPnP Portmap Table displays the IP address of each UPnP device that is currently accessing the gateway and which internal and external ports of the gateway were opened by that device The UPnP Portmap Table also displays the protocol for the port that was opened and if that port is still active for each IP address 4 Perform one of the following actions e Click Apply to save your settings e Click Cancel to disregard any unsaved changes e Click Refresh to update the UPnP Portmap Table and to show the active ports that are currently opened by UPnP devices Advanced Settings 42 Troubleshooting This chapter gives information about troubleshooting your NETGEAR Wireless Cabl
53. ur changes are lost Click the Refresh or Reload button in the Web browser The changes may have occurred but the Web browser may be caching the old configuration Troubleshooting 45 NETGEAR Wireless Cable Gateway Troubleshoot the ISP Connection If your gateway is unable to access the Internet and your Cable Link LED is on you may need to register the cable MAC address and or device MAC address of you gateway with your cable service provider Additionally your PC may not have the gateway configured as its TCP IP gateway If your PC obtains its information from the gateway by DHCP reboot the PC and verify the gateway address Troubleshoot a TCP IP Network with The Ping Utility Most TCP IP terminal devices and routers contain a ping utility that sends an echo request packet to the designated device The device responds with an echo reply Troubleshooting a TCP IP network is made easier by using the ping utility in your PC or workstation Test the LAN Path to Your Gateway You can use ping to verify that the LAN path to your gateway is set up correctly To ping the gateway from a PC running Windows 95 or later 1 From the Windows toolbar click on the Start button and select Run 2 In the field provided type Ping followed by the IP address of the gateway as in this example ping 192 168 1 1 3 Click OK You should see a message like this one Pinging lt IP address gt with 32 bytes of data If the path is working you
54. wed Direcci n IP de Cable Modem 10 10195 To view the gateway s settings for the Internet connection see the following section View the Gateway Status on page 10 Connect to the Internet and VolP If you have VoIP service connect the phone to Voice Port 1 1 If your service includes a second line you can connect that phone to Voice Port 2 View the Gateway Status The Gateway Status screen shows the network configuration for the gateway Select Gateway Status from the main menu The Network Configuration section is in the middle of the page Configuraci n B sica Configuraci n de Red Direcci n IP Address 192 168 18 5 Duration D 00 H 23 M 54 S 24 Expires Fri Apr 30 00 22 22 2010 WAN M scara do Subred 255 255 255 128 WAN Router por defecto 192 168 18 1 WAN DNS primario 8 88 8 WAN DNS secundario 0 0 0 0 WAN DNS terciario 0 0 0 0 Configuraci n de la Red de Cable Nombre de Dominio Din mica IP Est tica Nombre del dispositive Connect to the Internet 10 Wireless Contiguration This chapter describes how to use the Wireless Settings screens to add devices and to view and change if needed your wireless network settings This chapter includes Push N Connect WPS Wireless Setup Basic Configuration MTA Configuration Wireless Configuration Wi Fi Multimedia 11 NETGEAR Wireless Cable Gateway Connecting Devices To wirelessly connect to the gateway a computer
55. ywords 22 PCs based on MAC address 33 sites 22 blocking ports 34 C cable channel 27 configuration backup 28 erasing 28 D DHCP 39 reserved IP address 39 server 39 DMZ Host 38 E Erase configuration 28 Event log 29 F firewall rules inbound 35 port forwarding 35 front panel 6 G gateway backup 28 main menu 45 placement and range guidelines 20 remote management 40 gateway front panel 6 gateway rear panel 7 IP address 9 IP addresses auto generated 45 L LAN IP address 39 IP settings 38 LEDs troubleshooting 44 logging in 9 logging out 9 logs 22 29 M MAC filtering 33 Modem Status 26 P passphrase 19 ping utility 46 port blocking 34 port forwarding 35 36 R remote management 40 S Services firewall 24 Y TCP IP network troubleshooting 46 55 NETGEAR Wireless Cable Gateway technical specifications 51 troubleshooting 43 ISP connection 46 LEDs 44 ping utility 46 TCP IP network 46 U Universal Plug and Play UPnP 42 URL 23 W WEP 19 keys 19 passphrase 19 Wi Fi Protected Setup WPS Push N Connect 32 wireless access point 32 card access list 32 wireless network planning 20 wireless security 14 Wireless Security Options 20 WPA 18 WPA2 18 WPA2 PSK 18 WPA PSK 18 WPS button 6 56

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