ISDN-10 - HUIT Services Dashboard
Contents
1.2. 2 Wait for the called party to answer oe RESET SPEAKERPHONE _ You should adjust the speakerphone to the surrounding room acoustics to provide optimal performance Use the Reset Speakerphone feature in the following ways e Whenever you move your voice terminal to another place even in the same room e Whenever the red light next to speaker is flashing NOTES You may also use this feature when you are on a call in the unlikely event your speakerphone makes a squealing noise during the call Your speakerphone will adjust itself to normal for that call No tones will be heard If there has been an interruption in power such as the system has just been powered up again or you have plugged in the voice terminal at another location the light next to speaker flashes until you reset the built in speakerphone You should initiate the Reset Speakerphone feature only when your handset is on hook and the built in speakerphone is not in use 18 Reset Speakerphone Continued Remember you can use the Reset Speakerphone feature only if your voice terminal is set for the Speakerphone feature as opposed to the one way listen only Speaker feature To reset the speakerphone for optimal performance 1 Press 2 Press the Speaker Reset button e You hear a series of ascending tones as the speakerphone adjusts itself to the surrounding acoustical environment SELF TEST To initiate a test of
3. DESKTOP INSTALLATION NOTE The following instructions describe the installation of the ISDN 10 voice terminal on a desk or table If you choose instead to mount the voice terminal on the wall use the instructions included in the ISDN 8510T Voice Terminal Wall Mounting Kit D 182604 COMCODE 106614894 IMPORTANT The task of setting the terminal resistor jumpers and the phantom auxiliary power jumpers can only be done by qualified service personnel DO NOT attempt to remove the voice terminal desktop stand or set either type of jumpers yourself Use the following directions to connect the line cord and adjunct cord to the appropriate jacks on the voice terminal 1 Place the voice terminal face down on a flat surface 2 Snap one end of the 7 foot line cord into the LINE jack and the adjunct cord if applicable into the ADJUNCT jack on the bottom of the voice terminal See Figure 3 for the location of the jacks For more information on installing adjuncts refer to the section Attaching Adjunct Equipment WARNING Correct cord types must be used when connecting terminals and associated components Failure to use the correct cord and or to properly insert the cord into the jack may cause voice terminal malfunction or equipment damage 29 3 Thread the line and adjunct cord if applicable through the routing channel leading to the top of the voice terminal desktop stand as shown in Figure 3 Make sure that each co
4. flutter e You hear the currently selected ringing pattern 3 Do one of the following to select a ringing pattern gt Dial the number 1 through 8 from the dial pad to select the ringing pattern of your choice gt OR press x to hear the next ringing pattern in the sequence each of the eight ringing patterns is played once and then press to select the ringing pattern for your voice terminal NOTE If you want to exit ring selection mode without changing your current ringing pattern press e The lights next to Speaker and Transfer return to their appropriate states e The voice terminal sounds a confirmation tone and automatically takes you out of ring selection mode To adjust the ring volume when you are not on a call 1 To raise the volume press the right half of the Volume control button labeled LA to lower the volume press the left half of the Volume control button labeled X77 17 av a m a a er REDIAL LAST NUMBER DIALED To automatically redial the last number you dialed manually this can be an extension outside number or trunk feature code NOTE The ISDN 10 voice terminal redials numbers consisting of up to 37 digits 1 When you hear dial tone press e The last number you dialed from the dial pad is automatically redialed NOTE Memory dialing numbers and feature access codes programmed for one touch dialing are not stored in the Redial memory
5. on the call to hear your conversation You are still able to hear the person on the call Personalized Ring Allows you to select your own personalized ringing pattern from among eight available patterns Use to distinguish your voice terminal s ring from that of other nearby voice terminals Program Allows you to program 12 telephone numbers or extensions on the dial pad keys and 10 additional telephone numbers or extensions on the call appearance feature buttons To dial any of these numbers press and then the button or the dial pad key on which the number is stored Redial Last Number Dialed Automatically redials the last number you dialed manually from the dial pad either an extension or an outside number Use to save time in redialing a busy or unanswered number Reset Speakerphone nitiates an acoustic test of the surrounding environment by using a series of tones When the tones stop your speakerphone has finished adjusting itself for optimal performance It is now ready for use Use whenever you move your voice terminal to a different location even in the same room or when the red light next to Speaker is flashing This feature is accessed by pressing Memory and then Speaker Self Test Performs a diagnostic test of your voice terminal including the lights ringer and dial pad keys NOTE When you perform a self test of the voice terminal it clears the last number dialed from the Redial memory and returns t
6. card and telephone number card along the perforated border You may discard the attached tail section To install the button designation card do the following Remove the transparent card cover by pulling the top tab toward you and then lifting the top of the transparent cover from the voice terminal Place the designation card under the transparent cover and then replace the cover by inserting the tabs at the bottom and pressing the top down until it clicks To install the telephone number card do the following Insert a paper clip or equivalent in the small opening at the left of the telephone number card cover located under the handset Push toward the opposite end to raise the cover slightly from the cavity Place the telephone number card under the cover Replace the telephone number card cover by slightly bending the cover and then inserting the cover back in the cavity 28 Installation CONTENTS OF THE ISDN 10 PACKAGE Before you begin make sure you have the following parts in the box ISDN 10 voice terminal with attached desktop stand e K type handset handset with rounded rectangular earpiece and mouthpiece e 9 foot handset cord e 7 foot line cord e Designation card s for the Memory Dialing numbers on set e Designation card s for the call appearance feature buttons with telephone number card at the front of this manual e Cover s for the designation card s e This users manual
7. complete the transfer process before entering into another action such as answering another call 23 VIEWING NUMBERS STORED IN MEMORY DIALING LOCATIONS AND IN REDIAL MEMORY To view numbers programmed in memory dialing locations on the dial pad keys and the call appearance feature buttons and numbers stored in the Redial memory 1 Press Memory e The lights to the left of i and Transfer go on steadily 2 Press the Redial View button e The lights to the left of Mute Speaker and Transfer flutter 3 Press or the dial pad key or call appearance feature button to view the stored number there e The lights to the left of and Transfer go off e The RED LIGHT S next to the call appearance feature buttons go on in sequence for each digit in the number string Lights representing each digit go on for one second then all lights will go off momentarily Lights representing the next digit will then go on for one second and then go off until all digits in the number string have been displayed For example if the number stored is extension 1590 To represent the first number in this number string a 1 ONE RED LIGHT the left uppermost red call appearance feature button light goes on for one second and then goes off To represent the second number a 5 FIVE RED LIGHTS all five red call appearance feature button lights in the left column go on fo
8. speakerphone whichever you are using When you are not on a call the Volume control button is used to increase or decrease the volume of the ringer and the tones a Routing yy channel A Line jack j l Pyle Adjunct Ple jack 1 R 110 Ags IC I m Waming oa label bel FIGURE 2 iSDN 10 Voice Terminal Bottom View The various components which appear on the bottom of the ISDN 10 voice terminal are shown in Figure 2 and listed and explained below Adjunct jack Used for connecting an external speakerphone a headset adaptor or other adjunct equipment The jack is labeled ADJUNCT WARNING Do not insert the handset cord into the ADJUNCT jack It will cause equipment damage Handset jack Used for connecting the handset cord to your voice data terminal The jack is labeled GTD Line jack Used for connecting the line cord to your voice terminal The jack is labeled LINE Routing channel Thread the line cord and adjunct cord if applicable through the routing channel See the section titled Installation Feature Descriptions Here are brief descriptions of the voice features and the features accessed with the softkeys including what each one does and how you might want to use it Conference Allows you to add an additional party to a call so that you can conduct a conversation with more than one party Use to set up time saving conferences or to spontaneously include one
9. suspect a natural gas leak in the vicinity of the voice terminal report it immediately but use a telephone away from the area in question The telephone s electrical contacts could generate a tiny spark While unlikely it is possible that this spark could ignite heavy concentrations of gas Never push objects of any kind into the voice terminal through housing slots since they may touch hazardous voltage points or short out parts that could result in a risk of electric shock Never spill liquid of any kind on the voice terminal If liquid is spilled however dry immediately and refer any service problems to qualified service personnel To reduce the risk of electric shock do not disassemble the voice terminal There are no user serviceable parts inside Opening or removing covers may expose you to hazardous voltages Incorrect reassembly can cause electric shock when the voice terminal is subsequently used Slots and openings in the housing must not be blocked or covered The openings should never be blocked by placing the voice terminal on a sofa rug or other similar surface This voice terminal should never be placed near or over a radiator or heat register or placed ina built in installation unless proper ventilation is provided The voice terminal should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply being used contact a qualified service person Do n
10. your voice terminal NOTES The handset must be on hook when you test the voice terminal Performing the self test terminates any call in progress and prevents you from receiving calls until the test is completed The self test also clears the last number dialed from the Redial memory and the volume setting is returned to the default While the handset is on hook press Memory 2 Press the Drop Test button e The voice terminal emits a tone and the Message light goes on e f green lights go on next to the call appearance buttons the test has passed if red lights go on the test has failed 3 To exit the self test at any time press Memory twice NOTE If you do not press Memory twice the voice terminal automatically exits the self test after 30 seconds 19 THE SHIFT FUNCTION p The blue Memory button also acts as a Shift button to allow you to access secondary features on the following fixed feature buttons By first pressing and then the Mute Program button you can program 12 telephone numbers or extensions on the dial pad keys and 10 additional telephone numbers or extensions on the call appearance feature buttons See Memory Dialing Stored Numbers By pressing Transter the Transfer Pause button during the programming of a memory dialing number you can insert a 1 5 second pause into the programmed memory dialing number such as between an outside line a
11. The 1 way Speaker feature allows you to place calls or access other voice features without lifting the handset Press However in order to speak to the other party you must use the handset the speaker must be off Use with feature activities that require listening only such as on hook dialing or monitoring calls on hold The Speakerphone feature allows you to place and answer calls or access other voice features without lifting the handset Press Use the built in speakerphone any time you prefer 2 way hands free communications both speaking and listening or for group conference situations Transfer Transfers a call from your voice terminal to another extension Use when your caller needs to speak further with someone else View Allows you to view by watching the number of call appearance feature button lights that are lit the number stored in the Redial memory or in memory dialing locations on the dial pad keys and the call appearance feature buttons 11 Feature Procedures The procedures which follow give short step by step instructions for using each feature For your convenience the features are listed alphabetically Unless otherwise noted the calling procedure assumes that the handset is off hook ANSWERING AND PLACING A CALL To answer a call 1 Lift the handset e The green light below the red light goes on steadily at the selected call appearance button NOTE If you are not connected immediately pres
12. To prevent the other party from hearing you NOTE If the Speakerphone feature is not active the Mute feature turns off the microphone associated with the handset not the speakerphone 1 Press e The red light goes on and the other party cannot hear you 2 Press Mute again to resume talking to other party e The red light goes off and the other party can hear you again To change from speakerphone to handset 1 Lift the handset and talk e The red light next to Speaker goes off 22 Speakerphone Continued To change from handset to speakerphone 1 Press l e The red light next to Speaker goes on e The speaker is active and the handset is turned off 2 Hang up the handset TS uM uM e a ep n m 0m mm TRANSFER To send a call to another extension 1 Press Transter e The present call is put on hold e The red Transfer light flutters 2 Listen for dial tone Dial the number that the call is to be transferred to third party Remain on the line and announce the call when the third party answers NOTE If the number of the third party is busy or there is no answer press the call appearance button next to the fluttering green light to disconnect the incomplete call and to return to the call on hold 4 Press Transter again e The party on hold is transferred to the third party e Your voice terminal is released from the call 5 Hang up NOTE To prevent a transfer call from disconnecting
13. additional party important in a discussion Drop Disconnects you from a call without requiring you to hang up the handset or press the switchhook Can also be used with the Conference feature to disconnect the last party added Use whenever you are using the handset and want to continue using it for another action after ending a call Hold Temporarily disconnects you from a call holding it until you can return to it While a call is on hold you can place another call activate another feature answer a waiting call or leave your voice terminal to perform another task Use when you have a call that you don t wish to drop but which you have to interrupt briefly to do something else Memory Dialing Allows you to program and store up to 12 telephone numbers or extensions on the dial pad keys and 10 additional telephone numbers or extensions on the call appearance feature buttons for a total of 22 memory dialing numbers In order to dial these numbers press and then the button or dial pad key on which the number is stored Use to save time when dialing frequently called numbers Message Retrieval Your Message light goes on to let you know that a caller has lefta message Follow your system s message retrieval procedures to get your message Mute Turns off the microphone associated with the handset or the speakerphone whichever is currently active Use when you want to confer with someone in the room with you but you do not want the party
14. akerphone or the 1 way speaker you can press without first listening for dial tone e The lights next to Mute Speaker and Transfer go on steadily 2 Press the dial pad key or the call appearance feature button where the number ts stored e The lights next to Speaker Conf and Transfer return to their appropriate states e The memory dialing number associated with that dial pad key or call appearance feature button is automatically dialed MUTE To turn off the microphone associated with the handset or the speakerphone so the other party cannot hear you 1 While on a call press e The red Mute light goes on e The other party cannot hear your conversation but you can hear the other party To turn on the microphone associated with the handset or speakerphone again so the other party can hear you again 1 Press again e The red Mute light goes off e Youcan resume your conversation with the other person on the call 16 PERSONALIZED RING Choose a personalized ringing pattern for your voice terminal so you can distinguish the ringing pattern at your voice terminal from others in your office There are eight different ringing patterns to choose from To select a personalized ringing pattern for your voice terminal 1 Press e The lights next to Speaker and Transfer go on steadily 2 Press the Conf Ring button e The lights next to Speaker and Transfer
15. al A low pitched tone repeated 60 times a minute indicates the number dialed is in use e confirmation tone Two rising tones indicates a feature activation or cancellation has been accepted e dial tone A continuous tone indicates dialing can begin e error tone An alternating high and low tone indicates a dialing error a denial of the service requested or a failure to dial within a preset interval usually 10 seconds after lifting the handset or dialing the previous digit local error tone A steady low tone indicates an incorrect button press e reorder tone A fast busy signal indicates a call is blocked e self test tone Periodic tones indicates that the voice terminal is continuing to perform a self test e speakerphone reset tones A rising set of tones indicates the speakerphone is adjusting itself to the surrounding room acoustics Labeling and Installing the Designation Cards and the Telephone Number Card There are two designation cards on which you can write or type the telephone number extension feature access code or feature which you or your system manager has programmed on your voice terminal These two cards include e The Memory Dialing Designation Card the upper designation card e The Call Appearance Feature Button Designation Card located in the middle of the voice termina NOTE You can also write or type your voice terminal phone number or extension on the Telephone Number Car
16. ars for visually impaired users Memory Access The dial pad can also be used to program and then quickly dial telephone numbers or extensions assigned to each of the 12 dial pad keys and the 10 call appearance feature buttons To store and dial these numbers you must first press Memory Drop Test button Drop For disconnecting from a call or dropping the last party added to a conference call Self Test By first pressing and then you can initiate a self test of the voice terminal lights ringer and dial pad keys The test however will clear the contents of the Redial memory Handset For placing and answering calls Hold button A red button for putting a call on hold Memory button This blue button can be used in the following ways By first pressing Memory and then a dial pad key or call appearance feature button the voice terminal will automatically dial the telephone number or extension saved at each of these locations By first pressing and then the Mute Program button you can store telephone numbers extensions or feature access codes in memory dialing locations on the dial pad keys and the call appearance feature buttons This Memory Dialing option gives you a total of 22 possible memory dialing numbers By pressing Transfer the Transfer Pause button during the programming of a memory dialing number you can insert a 1 5 second pause into the programmed memory dialing number suc
17. ast party added to a conference call See the procedures for the Conference feature 13 i Iuauaaaaaaaaaaaaaaaaaaaaaaasssssssusu Ii i le HOLD To put a call on hold while you answer another call NOTE The green light is flashing beside the call appearance button of the incoming call 1 Press e The red light goes off and the green light flutters next to the call appearance button of the held call 2 Press the call appearance button of the second call e The red light goes on and the green light goes on steadily e You are connected to the second call NOTE If you put a conference call on hold the other parties remain connected To return to the held call 1 Press the call appearance button next to the held call e The red light goes on and the green light goes on steadily next to the call appearance button of the previously held call e You are connected to the previously held call 14 MEMORY DIALING STORED NUMBERS To program a memory dialing number NOTE You can store one memory dialing number on each of the 10 call appearance feature buttons and on each of the 12 dial pad buttons numbered 1 through 9 0 and 1 Press Memory e The lights next to Mute Speaker Conf and Transfer go on steadily Press Mute the Mute Program button e The lights next to Mute Speaker Cont and Transter flutter Dial the telephone number or extension th
18. at you want to store 24 digit maximum NOTE In order to insert a 1 5 second pause between sequences of the number such as adding a delay between the dialing access number usually a 9 and the outside number to be dialed press Transter the Transfer Pause button For example to store 9 555 1234 dial 9 then press Transfer to insert the pause and then dial 555 1234 Remember that this pause counts as one of the 24 digit maximum for programming memory dialing numbers Press Memory e The lights next to Mute Speaker Cont and Transfer flash Press the dial pad key or the call appearance feature button where you want to store the number e The lights next to Mute Speaker and Transfer return to their appropriate states e The voice terminal sounds a confirmation tone and automatically takes you out of programming mode Be sure to record the telephone number or extension on eitherthe Memory Dialing Designation Card or the Call Appearance Feature Button designation card on the front of the voice terminal For directions on labeling and installing these designation cards see Labeling and Installing the Designation Cards and the Telephone Number Card later in this manual To program another number repeat Steps 1 through 5 15 Memory Dialing Stored Numbers Continued To dial a stored number 1 Listen for dial tone and then press NOTE If you are using the spe
19. ccess number usually a 9 and an outside telephone number By first pressing Memory and then Reaiar the Redial View button you can view by watching the number of call appearance feature button lights which are lit the number stored in the Redial memory and in memory dialing locations on the dial pad keys and on the call appearance feature buttons See Viewing Numbers Stored in Memory Dialing Locations and in Redial By first pressing and then speaker the Speaker Reset button you can set or reset your speakerphone for optimal performance See Reset Speakerphone By first pressing and then the Conf Ring button you can select a personalized ringing pattern for your voice terminal See Personalized Ring By first pressing and then the Drop Test button you can perform a test of the lights ringer and dial pad keys See Self Test 20 SPEAKERPHONE AND 1 WAY SPEAKER NOTE Your voice terminal is set for the 1 way Speaker listen only or for the Speakerphone listen and speak function or for neither Check with your system manager to see how your voice terminal is set One Way Speaker Use the following procedures if your voice terminal is set for the 1 way listen only Speaker feature To place answer a call without lifting the handset or to use the speaker with any listening only feature 1 Press Speaker e The red lights next to Speaker and go on Place or ans
20. d which fits under the handset 26 THE MEMORY DIALING DESIGNATION CARD This designation card fits at the top of the voice terminal On this card you can write or type the telephone numbers extensions or feature access codes you have programmed on each of the dial pad keys There are three columns on the designation card the left column is labeled 1 through 4 for those numbers programmed on dial pad keys 1 through 4 the middle column is labeled 5 through 8 for numbers programmed on dial pad keys 5 through e and the right column is labeled 9 0 and for numbers programmed on dial pad keys 9 o x and This designation card is already in place when your voice terminal is installed However in order to write or type the numbers assigned to each dial pad key you must remove the card from behind the plastic cover To remove label and reinstall the Memory Dialing Designation Card 1 Remove the transparent card cover by pulling the top tab toward you and lifting the top of the transparent cover from the voice terminal 2 Remove the designation card from underneath the cover and then write or type the appropriate number in each space on the designation card 3 Place the designation card behind the transparent cover and then replace the cover by inserting the tabs at the bottom and pressing the top down until it clicks THE CALL APPEARANCE FEATURE BUTTON AND THE TELEPHONE NUMBER CARD The other desi
21. escription 32 IMPORTANT SAFETY INSTRUCTIONS Only the most careful attention has been devoted to quality standards in the manufacture of your new voice terminal Safety is a major factor in the design of every set But safety is YOUR responsibility too Please read carefully the helpful tips listed below and on the next page These suggestions will enable you to take fullest advantage of your new voice terminal Then retain these tips for later use When using your voice terminal the following safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons Read and understand all instructions Follow all warnings and instructions marked on the voice terminal This voice terminal can be hazardous if immersed in water To avoid the possibility of electrical shock do not use it while you are in the bathtub or shower or when you are wet If you accidentally drop the voice terminal into water do not retrieve it until you have first unplugged the line cord from the modular wall jack Do not reconnect the voice terminal until it has dried thoroughly Avoid using the voice terminal during electrical storms in your immediate area There is a remote risk of electric shock from lightning Urgent calls should be brief Even though protective measures may have been installed to limit electrical surges from entering your home or business absolute protection from lightning is impossible lf you
22. flat surface 2 Snap the adjunct cord into the ADJUNCT jack until you hear a 3 click See Figure 3 for the location of the ADJUNCT jack Route the adjunct cord through the channel Refer to the Desktop Installation section for instructions Connect the free end of the adjunct cord to your speakerphone or headset adapter NOTE Refer to the adjunct s installation documentation for its power requirements 31 Technical Description Physical Dimension and Weight The ISDN 10 voice terminal is convertible for either desktop or wall mounting The desktop mounted voice terminal measures e 7 8 inches 19 8 cm wide e 9 5 inches 24 1 cm long e 5 3 inches 13 4 cm high with handset e 3 07 lbs 1 39 kg Power Requirements The ISDN 10 voice terminal requires phantom power or auxiliary power either is selected by setting a pair of jumpers If phantom power is used less than 1 watt of power is drawn from the switch to support a normal operating mode If adjunct equipment is connected to the voice terminal auxiliary power must be used WARNING If auxiliary power is selected use only a nominal 40 or 48 Vdc UL Listed Communications Circuit Power source Environmental Requirements The ISDN 10 can operate in temperatures ranging from 40 to 120 degrees F 4 to 48 degrees C and relative humidity ranging from 5 to 95 percent 32 i AT amp T Copyright 1995 AT amp T All Rights Reserved
23. gnation card matches the 10 call appearance feature buttons on the voice terminal There are two columns the left column is labeled a through e the second column is labeled f through j Inside the front cover of this user s manual are four button designation cards on which you can write the telephone number extension name or feature that each call appearance feature button can access Below the perforated bottom edge of each designation card is a telephone number card on which you can write your telephone number At the bottom of each designation and telephone number card is an additional attached section which will make it easier for you to insert these cards in a typewriter or run the cards through a laser printer 27 To label and install the Call Appearance Feature Designation Card and Telephone Number Card 1 Tear the button designation card along with the telephone number card and attached tail from the users manual along the perforated edges You may choose to take out one card at a time and leave the remaining cards in the manual for future use or you may choose to tear out all four at one time Label the button designation card with the appropriate number extension name or feature for each call appearance feature button Label the telephone number card with your own telephone number You can handwrite or type the information on the cards or run the cards through a laser printer Separate the button designation
24. h as between an outside line access number usually a 9 and an outside telephone number By first pressing and then the Redial View button you can view numbers stored in the Redial memory and at memory dialing locations on the dial pad keys and the call appearance feature buttons By first pressing and then Speaker the Speaker Reset button you can set or reset the speakerphone for optimal performance As the speakerphone performs an acoustic test of the environment you will hear a series of tones By first pressing and then Conference the Conf Ring button you can select a personalized ringing pattern from among eight different patterns By first pressing and then the Drop Test button you can perform a test of the voice terminal lights ringer and dial pad keys Memory Dialing designation card On this designation card write or type the telephone numbers extensions or feature access codes programmed on each of the 12 dial pad keys Message light A red light which goes on steadily when a message has been left for you See your system manager for instructions regarding your local message retrieval procedures Mute Program button Mute For turning off and then back on again the microphone of the handset or the speakerphone so the other person on the call cannot hear you Program By first pressing Memory and then Mute you can program a telephone number extension or feature acces
25. he volume control to the default setting The Shift Function The blue Memory button acts as a Shift button to allow you to access secondary features on the following fixed feature buttons e When pressed before the Mute Program button you can program 12 telephone numbers or extensions on the dial pad keys and 10 additional telephone numbers or extensions on the call appearance feature buttons By pressing Transfer the Transfer Pause button during the programming of a memory dialing number you can insert a 1 5 second pause into the programmed memory dialing number such as between an outside line access number usually a 9 and an outside telephone number e When pressed before the Redial View button you can view the numbers stored in the Redial memory or in memory dialing locations on the dial pad keys or the call appearance feature buttons e When pressed before Speaker the Speaker Reset button you can set or reset your speakerphone for optimal performance e When pressed before the Conf Ring button you can select a personalized ringing pattern for your voice terminal 10 e When pressed before the Drop Test button you can perform a test of the lights ringer and dial pad keys Speakerphone Your voice terminal has either the 1 way Speaker listen only orthe Speakerphone listen and talk function or it may have neither Check with the system manager to see how your voice terminal is set
26. les Federal Communications Commission FCC Rules require that you be notified of the following Some telephone equipment generates uses and can radiate radio frequency energy and if not installed and used properly may cause interference to radio and television reception You AT amp T product has been tested and found to meet the standards for a Class B digital device as specified in Part 15 of the FCC Rules These specifications are designed to provide reasonable protection against such interference in a residential installation However there is no guarantee that interference will not occur in a particular installation If your AT amp T product causes interference to radio or television reception when it s in use you might correct the interference with any one or all of these measures e Where it can be done safely reorient the receiving television or radio antenna e Tothe extent possible relocate the television radio or other receiver with respect to the telephone equipment e If your telephone product runs on AC power plug your product into an AC outlet that s not on the same circuit as one used by your radio or television lf you need assistance you can call our National Service Center at 1 800 222 3111 WARNING The user is cautioned that modifications to this telephone not expressly approved by AT amp T could void the user s authority to operate the equipment Contents introduction tinen rana O O O ees
27. m ATer di integrated Services Digital Network ISDN ISDN 10 Voice Terminal Feature Package 3 User s Manual AT amp T 555 021 759 COMCODE 107331589 Issue 1 January 1995 WARRANTY All terms and conditions specified in your agreement with AT amp T apply NOTICE While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing AT amp T can assume no responsibility for any errors Changes or corrections to the information contained in this document may be incorporated into future issues TO ORDER COPIES OF THIS DOCUMENT Call AT amp T GBCS Publications Fulfillment Center on 1 800 457 1235 Outside U S 1317 361 5353 OR Write AT amp T GBCS Publications Fulfillment Center P O Box 4100 Crawfordsville IN 47933 Order Document No 555 021 759 Issue 1 December 1994 For more information about AT amp T documents see Business Communications Systems Publications Catalog 555 000 010 Prepared by 1994 AT amp T AT amp T GBCS Product Documentation All Rights Reserved Development Middletown New Jersey 07748 9972 TRADEMARK INFORMATION BESS Is a registered trademark of AT amp T DEFINITY is a registered trademark of AT amp T HEARING AID COMPATIBILITY This voice terminal is compatible with the inductively coupled hearing aids as required by the Federal Communications Commission FCC INTERFERENCE WARNING INFORMATION Part 15 of FCC Ru
28. oa 1 Organization of this Manual 000000 1 Conventions Used in this Manual ee 2 A Note on the Term System Manager 2 Your ISDN 10 Voice Terminal cece eee eee eee ees 3 Feature Descriptions zisee is elu au gees renebenaedas 9 Feature Procedures 000000000 r 12 Answering and Placing a Call aneneen ee 12 Conference sua EE 13 DOD PARP PSP nracnectoues weerbe sesame 13 POU cist R PR POP O OT O ne aay aaesa ele wee ee eee cee 14 Memory Dialing Stored Numbers 15 MUS ccs area Sila ixevtsinusiea o AAEE NTE A 16 Personalized FING disease ete sea dnes eer iian artes 17 Redial Last Number Dialed 00 18 Reset Speakerphone 0000000000000 een 18 SPITO aes M O O O P L 19 The Shift FUNCOM ates ores cdticd soda sada aaa 6 eah 20 Speakerphone and 1 Way Speaker 21 VIANSION parenii aes dete Viewing Numbers Stored in Memory Dialing Locations and in Redial MEMOTY 000 nk 24 Tones and Their Meanings k 26 Voice Terminal TONES srira a do odtok 26 Labeling and Installing the Designation Cards and the Telephone Number Card aaa 26 The Memory Dialing Designation Card 27 The Call Appearance Feature Button and the Telephone Number Card 27 Jnstallatonxezsadiekdtatod stet ads nebu bubiaheiakacioebds 29 Contents of the ISDN 10 Package ee 29 Desktop Installation 000000000000000 ee ee n 29 Attaching Adjunct Equipment 000000 31 Technical D
29. ot allow anything to rest on the power cord Do not locate this voice terminal where the cord will be abused by persons walking on it Do not overload the AC wall outlets and extension cords as this can result in risk of fire or electric shock Before cleaning disconnect all cords from the voice terminal Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning Disconnect the cords on the voice terminal and refer servicing to qualified service personnel when these conditions exist gt When the power supply cord or plug is damaged or frayed gt If liquid has been spilled into the voice terminal if the voice terminal has been exposed to rain or water gt if the voice terminal does not operate normally by following the operating instructions Do not attempt to adjust any other controls since doing so may result in damage and will require extensive work by a qualified technician to restore the voice terminal to normal operation If the voice terminal has been dropped or the housing has been damaged If the voice terminal exhibits a distinct change in performance SAVE THESE INSTRUCTIONS When you see this warning symbol on the product refer to the instructions booklet packed with the product for information before proceeding Introduction The AT amp T ISDN 10 voice terminal can be added to your Integrated Services Digital Network ISDN communications system In order to provide you with e
30. r one second and then go off Torepresent the third number a 9 NINE RED LIGHTS all the red lights in the two columns except the lower rightmost light go on for one second and then go off Finally to represent the last number a 0 ALL TEN RED LIGHTS go on for one second and then go off 24 NOTE The following entries may also shown e A Pause in any sequence of numbers is indicated by the left uppermost GREEN call appearance feature button light going on e A ina number sequence is indicated by six alternate GREEN lights going on Lights 1 3 and 5 go on in the first column Lights 6 8 and 10 go on in the second column e A ina number sequence is indicated by four alternate GREEN lights going on Lights 2 and 4 go on in the first column Lights 7 and 9 go on in the second column e When all of the digits have been displayed the voice terminal will return to the shifted mode The lights next to Speaker and Transfer go on steadily for two seconds and then return to their appropriate states 4 If you wish to view another memory dialing location press the Redial View button again during the 2 second interval described directly above or if necessary begin again at Step 1 NOTE You may cancel the viewing of a memory dialing location at any time by pressing any button This will not affect the contents of that location 25 Tones and Their Meanings VOICE TERMINAL TONES e busy sign
31. rd is placed securely under the four square tabs in the routing channel NOTE If you connect both the line cord and the adjunct cord it may be easier if the adjunct cord is on the inside on the right of the line cord in the routing channel The line cord is therefore on the outside on the left of the adjunct cord 4 Snap one end of the coiled cord into the Handset jack marked with the handset symbol on the bottom of the voice terminal as shown in Figure 3 WARNING Do not insert the handset cord into the ADJUNCT jack It will cause equipment damage O Routing channel one con and adjunct 7 cord ly ja Handset 7 jack Da n ma L OE i NULL n gt FCC Waming Bar Code label label FIGURE 3 Line Adjunct and Handset Cord Routing for Desktop Installation on the ISDN 10 Voice Terminal 30 Turn the voice terminal right side up with the front facing you Snap the free end of the handset cord into the handset and place the handset in the cradle Snap the free end of the line cord into the modular jack Lift the handset and listen for the dial tone ATTACHING ADJUNCT EQUIPMENT If you are installing a speakerphone models AT amp T S101A S201A or QUORUM CS201A a headset adapter model AT amp T 500A or the 507A adapter or other adjunct that may be offered follow these steps to connect the adjunct equipment to your voice terminal 1 Place the voice terminal face down on a
32. s code into each of the 12 dial pad keys and the 10 call appearance feature buttons Redial View button Redial For automatically redialing the last number that you dialed from the dial pad View By first pressing Memory and then you can view the numbers stored in the Redial memory and in memory dialing locations on the dial pad keys and the call appearance feature buttons Speaker Reset button Speaker Speakerphone For turning on and off the 2 way speakerphone or the 1 way listen only speaker Reset Speakerphone By first pressing Memory and then Speaker your voice terminal must be on hook and it must be set for the Speakerphone feature you hear a series of tones as the speakerphone performs an acoustic test of the environment When the tones stop your speakerphone has finished adjusting itself for optimal performance and is ready for use Telephone number card For noting the area code and telephone number of your voice terminal Transfer Pause button Transfer For transferring a call to another voice terminal Pause By pressing Transfer during the programming of a telephone number or extension you can insert a 1 5 second pause in the programmed memory dialing number such as between an outside line access code usually a 9 and the outside telephone number Volume control button When on a call this button is used to increase or decrease the receive volume of the handset or
33. s the call appearance button next to the flashing green light To place a call 1 Lift the handset e The green light below the red light goes on steadily at the selected call appearance button 2 Listen for the dial tone and dial the number you want to call To end or drop a call 1 Hang up the handset or press the button NOTE If you use the Drop button you will hear a dial tone and your voice terminal ts ready for another call To adjust the receive volume of the handset the speakerphone or the listen only speaker 1 While on a call you can raise the volume by pressing the right half of the Volume control button labeled LA OR lower the volume by pressing the left half of the Volume control button labeled LV 12 CONFERENCE To add another party to a call 1 While on a call press to add the next party e The current call is placed on hold e The red Conference light flutters NOTE f an idle call appearance button is not automatically selected press one yourself 2 Listen for the dial tone and dial the number of the next party 3 Press after the next party answers e The red Conference light goes off e All parties are now connected To drop a party from a conference cail 1 Press e The last party you added is dropped DROP To disconnect from a call and obtain dial tone without hanging up 1 Press e Listen for dial tone NOTE Pressing Drop will also disconnect the l
34. sing your ISDN 10 voice terminal familiarize yourself with the voice terminal features lights jacks and other components available to you To help you do this Figures 1 and 2 show you the top and bottom views of the ISDN 10 voice terminal ISDN 10 4 J cae DEG oe UB een a Memory Dialing Handset designation card Telephone number card 10 Call appearance feature buttons and designation card i so Message light me a s Dial Pad LE CE L Memory Sa A access AE eee Cop Volume control button Mute Program button Redial View button Speaker Reset button Conference Ring button Transfer Pause button FIGURE 1 SDN 10 Voice Terminal Top View Memory button Drop Test button Hold button The ISDN 10 voice terminal components pictured in Figure 1 the top vlew are described below and on the next few pages For your convenience they are listed alphabetically Call appearance feature buttons These 10 buttons are devoted either to handling incoming and outgoing calls call appearances and are labeled with the phone number or extension number or they can be used as feature buttons to access voice features such as Call Forwarding or Send All Calls these are labeled with the feature name Each of these 10 call appearance feature buttons has a red light which indicates the selected line and a green light which indicates the status of that line or feature Memory dialing n
35. umber on each button With the blue Memory button you can also program and then dial the stored number on each of the 10 call appearance feature buttons In order to dial this memory dialing number you must first press These memory dialing numbers are not related to any call appearance or feature assigned to these 10 buttons Call appearance feature button designation card On this designation card write or type the telephone number extension feature access code or feature assigned to each of the 10 call appearance feature buttons NOTE Since you can program a memory dialing number on each call appearance feature button you may use the lower half of each call appearance or feature space to write or type the memory dialing number assigned to that button Conference Ring button This button is labeled Conf Conference For setting up conference calls with one additional party Conference calls include yourself and two other parties Personalized Ring By first pressing and then Conference you can select a personalized ringing pattern for your voice terminal There are eight available ringing patterns for you to choose from Dial pad Memory access Dial pad The 12 button dial pad can be used for dialing phone numbers and for accessing features The letters Q and Z have been added to the dial pad keys and 9 respectively for entering directory names and the 5 key on your dial pad has raised b
36. ure Descriptions lists the voice features tells what each feature does and suggests how you might use it e Feature Procedures gives step by step procedures on using voice features Tones and Their Meaning lists and describes the various voice terminal tones Labeling and Installing the Designation Cards and the Telephone Number Card explains how to remove and label the designation cards and the telephone number card and then install them behind the clear plastic covers Installation gives brief step by step procedures for connecting your voice terminal to the system desktop installation such as connecting the handset and the line cord and if appropriate attaching adjunct equipment Technical Description provides information on the technical aspects of the ISDN 10 voice terminal CONVENTIONS USED IN THIS MANUAL A rectangular box containing a feature name such as represents any button having a feature assigned to tt with a corresponding feature name label A NOTE ON THE TERM SYSTEM MANAGER In this manual it is often suggested that you refer to your system manager for more information The system manager may also be called the system administrator or possibly the telecommunications manager For handy reference use the space below to write your system manager s name room number and extension Name Room i __ Extension o d Your ISDN 10 Voice Terminal Before you begin u
37. wer the call or access a selected feature N 3 If you are placing a call dial the telephone number 4 Adjust the speaker volume if necessary e To raise the volume press the right half of the Volume control button labeled LAC e To lower the volume press the left half of the Volume control button labeled l 5 Press Speaker to hang up e The red lights next to Speaker and Mute go off To activate the 1 way speaker while using the handset 1 Press e The red light next to Speaker and the red light next to go on e The speaker is active and the handset is turned off 2 Hang up the handset NOTE If you want to speak to the other party you must pick up the handset which turns off the speaker 21 Speakerphone Use the following procedures if your voice terminal is set for the Speakerphone listen and speak feature To place or answer a call without lifting the handset or to use the speakerphone with any voice feature 1 Press Speaker e The red light next to Speaker goes on 2 Place or answer the call or access a selected feature 3 If you are placing a call dial the telephone number 4 Adjust the speakerphone volume if necessary e Toraise the volume press the right half of the Volume control button labeled A e To lower the volume press the left half of the Volume control button labeled LV 5 Press Speaker to hang up e The red light next to speaker goes off
38. xcellent quality and reliability AT amp T has designed this new voice terminal with the latest advances in telecommunications technology The ISDN 10 voice terminal offers 10 call appearance feature buttons on which can be programmed either call appearances or features and a Program and a Memory button which allows you to store and then dial 22 additional telephone numbers or extensions on the call appearance feature buttons and the dial pad keys The ISDN 10 also provides Mute Redial Conference Drop Transfer and Hold buttons a Speakerphone which can also be optioned as a listen only 1 way Speaker a Volume control and an Adjunct jack for adjunct equipment all that you need for easy and efficient call handling You can also initiate a self test of the voice terminal select a personalized ringing pattern and reset the acoustical level of the built in speakerphone NOTE The ISDN 10 voice terminal will be supported ONLY on a 5ESS switch It will NOT be supported on a DEFINITY switch The following features have been included for the hearing and visually impaired person Two small bars have been placed on the 5 dial pad key Confirmation and error tones Compatibility with inductively coupled hearing aids ORGANIZATION OF THIS MANUAL This manual is arranged into the following sections e Your ISDN 10 Voice Terminal shows the top and bottom views of the ISDN 10 and explains its features e Feat
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