Service Manual
Contents
1. Screws to Remove the Bottom Panel Figure 6 f L Main High Heat Onion 1 2 1 2 1 Ul Igi A A A l Wire Number _ Wire Colour _ o Red m www dimplex com Flicker Motor Flicker Rod Replacement amp WARNING If the stove was operating prior to servic ing allow at least 10 minutes for light bulbs and heating elements to cool off to avoid accidental burning of skin WARNING Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons 1 Remove 8 screws from top panel 2 Sit unit on left side panel 3 Remove the 2 legs from the right hand side by remov ing a total of 6 screws these legs are secured to both the bottom panel and right side panel 4 Remove right side panel 3 screws located on back and 1 screw located at the top of right side panel 5 Remove 2 screws from flicker motor 6 Remove the 3 wires from the terminal block that come from the flicker motor brown white black 7 Insert hand through top panel and hold on to silver rotisserie flicker rod and use other hand to pull on flicker motor should make a suction pop noise when released 8 Replace flicker motor and reassemble in2. i blade of plug Wide blade N Cor Narrow Blade L ce p N EE Aat With External Remote Control Receiver and Thermostat a gt aan lt www dimplex com With Three Switch Control No Remote Switch Switch Switch ee ee dk 4 Flicker Motor i Terminal S Block oo Th aie Ql We ee tae Z Capacitor OO i S calls Bank Switch Replacement Units with Thermostat WARNING If the stove was operating prior to servic ing allow at least 10 minutes for light bulbs and heating elements to cool off to avoid accidental burning of skin WARNING Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons 1 Remove 8 screws from top panel and set aside 2 Locate the defective switch mounted on the back panel and disconnect the wiring clips and connections noting their original locations 3 Depress the retainer clips on the rear of the switch and push the switch out of the back panel 4 Properly orient the new switch and connect all of the wiring clips and connections 5 Reassemble in the reverse order as above
3. Thermostat Control Replacement WARNING If the stove was operating prior to servic ing allow at least 10 minutes for light bulbs and heating elements to cool off to avoid accidental burning of skin WARNING Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons 1 Remove 8 screws from top panel and set aside 2 Remove thermostat knob 3 Remove 2 thermostat screws from back panel 4 Remove thermostat connections noting their original locations 5 Install supplied thermostat 6 Reassemble in reverse order as above Switch Replacement Units without Thermostat 1 Lay unit on side 2 Remove 4 legs 3 screws per leg Figure 5 3 Remove 4 screws from bottom panel to allow bottom of stove to open 1 on each side of bottom panel and 2 on front of bottom panel Figure 5 4 Insert hand through bottom of stove and push tabs on switch that is needed to be replaced 5 While pushing on the tabs on the switch slowly push the switch out of its location hole 6 Disconnect attached wires from switch 7 Pick up new switch and install wires to terminals on switch ensure wires are attached to same terminals as prior switch see Figure 6 for wire colours 8 Insert switch through location hole and snap in place 9 Reassemble in the reverse order as above Figure 5 Screws for Legs
4. the reverse order as above Heater Assembly Replacement WARNING If the stove was operating prior to servic ing allow at least 10 minutes for light bulbs and heating elements to cool off to avoid accidental burning of skin amp WARNING Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons 1 Remove 8 screws from top panel and set aside 2 Lay unit on left hand side 3 Remove front and rear legs from right side panel these legs are secured to both the bottom panel and right side panel 4 Remove right side panel 3 screws located on back and 1 screw located at the top of side panel 5 Remove 4 screws from heater panel 6 Remove heater from heater pan total of 4 screws 7 Disconnect wiring connections noting their original locations 8 Disconnect cutout wire connection from terminal block located in right hand side panel with a small slotted screwdriver 9 Remove 2 Z brackets from heater assembly noting their original orientation 10 Reassemble in reverse order as above Power Cord Replacement WARNING If the stove was operating prior to servic ing allow at least 10 minutes for light bulbs and heating elements to cool off to avoid accidental burning of skin amp WARNING Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons 1 Remove 8 screws from top panel and set aside
5. 2 Lay unit on left hand side 3 Remove front and rear legs from right side panel these legs are secured to both the bottom panel and right side panel 4 Remove right side panel 3 screws located on back and 1 screw located at the top of right side panel 5 Remove 2 screws from cable clamp bracket located on back panel 6 Remove power cord terminals from terminal block 7 Loosen strain relief nuts and remove power cord 8 Reassemble in reverse order as above TROUBLESHOOTING GUIDE PROBLEM SOLUTION Circuit breaker trips or fuse Short in unit wiring Trace wiring in unit blows when unit is turned on Improper circuit current rating Additional appliances may exceed the current rating of the circuit breaker or fuse Plug unit into another outlet or install unit on a dedicated 15 amp circuit Unit turns on or off by itself Remote control has a similar frequency to other remotes in the area Replace Remote Control Radio frequency disturbance from out side sources Replace Remote Control and Receiver Initialize Re mote Control and Receiver Defective Remote Control Receiver Replace Remote Control Receiver Initialize to Re mote Control Move the unit to another outlet or install unit on a dedi cated 15 amp circuit Lights dim in room while the unit Unit is drawing close to circuit current is on rating Power cord gets warm Normal Operation The power cord may get slightly warm to the touch when the h
6. WER CORD REPLACEMENT 22220002 ctttecdvssewhsdeeveedetersdavbhdde 9 TROUBLESHOOTING GUIDE gic ci ccccede ee testeuwersceee ei etecsc seus ex 10 Always use a qualified technician or service agency to repair this stove NOTE Procedures and techniques that are considered important enough to emphasize amp CAUTION Procedures and techniques which if not carefully followed will result in damage to the equipment amp WARNING Procedures and techniques which if not carefully followed will expose the user to the risk of fire serious injury or death 2 www dimplex com OPERATION Figure 1 i UNITS WITH THERMOSTAT CONTROL To access the manual controls go to the back of the Stove Figure 1 A 3 Position Switch The switch has two 2 ON positions marked with and Manual The Manual position is for manual operation In this position the built in remote control is by passed The position is for operating the unit with the provided remote control When in position the unit is operated with the On and Off buttons of the remote control When the switch is in the center position the unit is off B Heater On Off Switch Y The Heater On Off Switch supplies power to the heater fan and the heater element When the switch is in the On posi tion the hea
7. eater is on Defective power cord Replace power cord if cord gets hot to the touch Appearance Stove does not turn on Manually Improper operation Refer to Operation Section No incoming power from the electrical Check Fuse Breaker Panel wall socket Defective 3 Position Switch Replace 3 Position Switch Loose wiring Check wiring connections Stove does not turn on with Improper operation remote Refer to Operation Section Remote control not initialized to stove Initialize the Remote Control Defective Remote Control Install new battery into the Remote Control Reinitial ize remote where necessary Replace Remote Control Receiver Defective 3 Position Switch Replace 3 Position Switch Defective Remote Control Receiver Replace Remote Control Receiver Initialize to remote control Log set dim ember bed not Burnt out light bulbs Replace light bulbs glowing Flame Shudder Defective flicker motor Replace flicker motor Light leaking around the log set Log set not positioned properly Check log set for proper fit RRR 10 www dimplex com PROBLEM ON US SOLUTION Heater is not turning off Improper operation Defective Heater On Off Switch Defective Thermostat Refer to Operation Section Replace Heater On Off Switch Replace Thermostat Defective Remote Control Receiver Replace Remote Control Receiver Initialize to remote control Heater is not turning on Improper operation Defective Heater On Off Switch Defective Therm
8. g set which generate the flames and embers Tool Requirements Phillips screw driver Helpful Hints It is a good idea to replace all light bulbs at one time if they are close to the end of their rated life Group replacement will reduce the number of times you need to open the unit to replace light bulbs Light Bulb Requirements Quantity of two 2 clear chandelier or candelabra bulbs with an E 12 small socket base 25 Watt rating Bulb Replacement Depending on the unit there are two different types of ac cess to the light bulbs for changing Through the front door 1 Open the front door 2 Remove the four 4 screws located on the ember bed and remove the log set Figure 4 3 Locate and examine the bulbs to determine which bulb s required replacement Unscrew the bulb s counter clockwise Insert new bulb s 6 Install the log set into the unit Replace the log set retaining screws into the ember bed Through the access panel on the back of the unit 1 Remove the five screws from the access panel located on the back of the unit and remove access panel 2 Locate and examine the bulb to determine if replacement is required 3 Unscrew the bulb counter clockwise 4 Insert new bulbs 5 Secure access panel to unit a Clear Door Panel Cleaning The clear door is cleaned in the factory during the assembly operation During shipment installation handling etc the clear door may collect dust pa
9. gh Heat Switch supplies power to the heater fan and the heater element when the switch is in the On position the heater operates on High NOTE The Low Heat Switch must also be in the On position for the high heat setting to operate Resetting the Temperature Cutoff Switch Should the heater overheat an automatic cut out will turn the heater off and it will not come back on without being reset It can be reset by switching the 3 Position Switch to OFF and waiting 5 minutes before switching the unit back on amp CAUTION If you need to continuously reset the heater unplug the unit and call Dimplex North America Limited at 1 800 668 6663 Remote Control Some models of this stove are supplied with a radio frequency remote control This remote control has a range of approximately 50 feet 15 25 m it does not have to be pointed at the stove and can pass through most obstacles including walls It is supplied with one of hundreds of independent frequencies to prevent interference with other units NOTE Before attempting any operation with the remote pull the plastic insulator strip out from between Figure 3 a A gt Button A gt oF Off Button Plastic Strip Battery Cover the remote casing and battery cover Figure 3 Remote Operation NOTE Ensure that the stove 3 Position Switch is set to the remote control setting To operate push the On button to
10. ostat Refer to Operation Section Replace Heater On Off Switch Replace Thermostat Defective Heater Assembly Replace Heater Assembly Heater is turning off after a Build up of dirt dust in Heater Assembly couple of minutes of operation Ensure that exterior intake louvers and firebox cavity are free of dirt dust Defective Heater Assembly Replace Heater Assembly Heater emits an odor Normal Operation Normal operation is when the heater emits an odor for a brief period after the heater is initially turned on The heater is burning off any dust accumulated during manufacturing or operation Defective Heater Assembly Replace Heater Assembly Heater fan turns on but heater Improper operation lacks heat Refer to Operation Section Loose wiring Trace wiring in unit Defective Thermostat Replace Thermostat Defective Heater Assembly Replace Heater Assembly Heating element is glowing red Normal Operation Small glowing sections of the element are considered normal Defective Heater Assembly If larger glowing sections are causing the heater to trip the thermal cutout unplug unit discontinue use and replace Heater Assembly ese SOS Excessive noise with the heater Dirty Heater Assembly Ensure that exterior intake louvers and firebox cavity on are free of dirt dust Defective Heater Assembly Replace Heater Assembly Grinding or excessive noise with Flicker rod hitting or rubbing against Ensure rod is straight and mounted properl
11. rticles These can be removed by dusting lightly with a clean dry cloth To remove fingerprints or other marks the clear doors can be cleaned with a damp cloth The clear door should be completely dried with a lint free cloth to prevent water spots To prevent scratching do not use abrasive cleaners or spray liquids on the clear door surface Compact Stove Surface Cleaning Use warm water only to clean painted surfaces of the Compact Stove Do not use abrasive cleaners Servicing Except for light bulb replacement and cleaning described above an authorized service representative should perform any other servicing Figure 4 LIGHT BULI LUG ASS SCR 4 www dimplex com EXPLODED PARTS DIAGRAM ps2205 DS2307 DS3311 DSs441 1 Front Foot 0438460160RP N A N A 0438500100RP then use 0438500400RP 2000210100RP 2200491000RP 2300030100RP 2800070200RP 4000070100RP 4100090101RP 11 Lamp holder E 12 25W x2 4200121000RP 15 Door Knob S S OO BBOOS4aoooRP e 22 Top Panel 2 deeper Original 1104120160RP 110M260RP WIRING DIAGRAM With Integral Remote Control Receiver and Thermostat k Ik o B imal e Switch RECEIVER Switch REMOTE CONTROL
12. ter operates if the thermostat calls for heat C Heater Thermostat Control i To adjust the temperature to your individual requirements turn the thermostat control clockwise all the way to turn on the heater When the room reached the desired tempera ture turn the thermostat knob counter clockwise until you hear a click Leave in this position to maintain the room temperature at this setting For additional heat turn clock wise until you hear the click again and the heater will turn on To turn the heater off switch the Heater On Off switch to the OFF position NOTE When the heater is switched ON the heater fan will operate The heater element may or may not be on depending on the thermostat control setting See Heater Thermostat Control UNITS WITH TWO HEAT SWITCHES To access the controls open the front door of the Compact Stove Figure 2 Main On Off Switch The On Off switch supplies power to all unit functions When this switch is in the On position the flame effect oper ates without heat Figure 2 HIGH HEAT LOW HEAT MAIN ON OFF Low Heat Switch The Low Heat Switch supplies power to the heater fan and the heater element When the switch is in the On position the heater operates on Low High Heat Switch The Hi
13. turn stove On push the Off button to turn the stove off Remote Control Initialization Reprogramming If the remote control or remote control receiver has been replaced follow these steps to initialize the remote control and receiver 1 Set the 3 Position switch to OFF 2 Wait a minimum of five 5 seconds and set the 3 Position Switch to the position Figure 1A 3 Within 10 seconds of re acquiring power press the ON button located on the remote control NOTE You will have only 10 seconds to perform this last step Failure to do so will result in these steps needing to be followed again This will synchronize the remote control and receiver Battery Replacement To replace the battery 1 Slide battery cover open on the remote control Figure 3 2 Install one 1 12 Volt A23 battery in the battery holder 3 Close the battery cover Battery must be recycled or disposed of properly Check with your Local Authority or Retailer for recycling advice in your area MAINTENANCE WARNING Disconnect power before attempting any maintenance or cleaning to reduce the risk of fire electric shock or damage to persons Light Bulb Replacement Allow at least 10 minutes for light bulbs to cool off before touching bulbs to avoid accidental burning of skin Light bulbs need to be replaced when you notice a dark section of the flame or when the clarity and detail of the log exterior disappears There are two bulbs under the lo
14. xX Dimplex Better solutions through innovation Service Manual Model Number DS2205 DS2307 DS3311 DS4411 IMPORTANT SAFETY INFORMATION Always read this manual first before attempting to service this stove For your safety always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage Dimplex North America Limited 1367 Industrial Road e Cambridge ON Canada N1R 7G8 REV PCN DATE 1 888 346 7539 e www dimplex com In keeping with our policy of continuous product development we reserve the right to make changes without notice 03 j 28 MAR 12 2012 Dimplex North America Limited 7400570000R03 TABLE OF CONTENTS OPERATION 2 22 4 seee 345 deb ee ecccehietaedideteeeesd E a eee es 3 MAINTENANCE 222 sc2cceeceitudewereadedatceewwe de re ee beh ee eee eeeye 4 EXPLODED PARTS DIAGRAM 2222 207260ttcuderewesueteaetevteresdew hide 5 WIRING DIAGRAM csccacucte cece eet hetesesinceehccet eu Pheer ace ee eats 6 SWITCH REPLACEMENT UNITS WITH THERMOSTAT 20000 eee 8 THERMOSTAT CONTROL REPLACEMENT 00 c cece eee eee eens 8 SWITCH REPLACEMENT UNITS WITHOUT THERMOSTAT 8 FLICKER MOTOR FLICKER ROD REPLACEMENT 2 00 e eee e neues 9 HEATER ASSEMBLY REPLACEMENT 2 405 o22s0sccewee secs ews thew see eee 9 PO
15. y in the the heater off internal components bracket spinning freely away from other components Replace if necessary Defective flicker motor Replace flicker motor 11
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