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US Permobil C500

1. 25 mph 2 5 mph ELECTRICAL SYSTEM R net Electronics C500 C500s PM80 PM120 Control panel JSM L SV Batteries Recommended battery type Group 24 Gel Battery capacity 2x 73 Ah Charging time 9 hours USCS ca cnc C500 C500s 63 80 15 Control force Joystick iisisisisiiihiissaiiniaasiaasashaaaaa 2 0 71 Permobil C500 Owner s Manual Troubleshooting Troubleshooting guide The following troubleshooting guide describes a number of faults and events which may occur when you use your wheelchair together with suggested reme dies Note that this guide cannot describe all the problems and events which may occur and you should always contact your service contact or Permobil in case of doubt EVENT POSSIBLE CAUSE REMEDY The wheelchair cannot be started Batteries discharged The cable connection to the control panel has come loose Main fuse switched to OFF position after for example battery replacement Main fuse triggered Charge the batteries Insert the cable in the control panel Reset the main fuse See page 68 See page 68 The wheelchair cannot be driven Battery charger connected Brake release activated Wheelchair locked with the security key Stop charging and disconnect the charging cable from th
2. seasaegheaazade 76 Important Information about Electromagnetic Interference 77 78 Permobil C500 Owner s Manual Important information about the Owner s Manual Important Information about this Owner s Manual We congratulate you on your choice of power wheelchair Our goal is for you to continue to feel satisfied with your choice of both vendor and wheelchair Before you begin using your wheelchair it is important that you read and under stand the content of these operating instructions and in particular the Safety Instructions These operating instructions are primarily intended to acquaint you with the functions and characteristics of the wheelchair and how you can use them in the best manner possible They also contain important safety and maintenance information as well as describing possible problems that can arise while driving the wheelchair Always keep these operating instructions handy in connection with your wheel chair since the need for important information can arise concerning its use safety and maintenance It is also possible to obtain information concerning our products from our home page on the Internet You can find us at www permobil com All information pictures illustrations and specifications are based upon the product information that was available at the time that these operating instruc tions were printed Pictures and illu
3. OWNER S MANUAL ea C500 j How to contact Permobil Permobil Inc USA 6961 Eastgate Blvd Lebanon TN 37090 USA Phone 800 736 0925 Fax 800 231 3256 Email info permobilusa com Head Office of the Permobil group Permobil AB Box 120 861 23 Timra Sweden Tel 46 60 59 59 00 Fax 46 60 57 52 50 E mail info permobil se Permobil C500 Power Wheelchair Produced and published by Permobil AB Sweden Version no 4 2009 05 Art no 205226 US 0 Permobil C500 Owner s Manual Contents Important information about the owner s 6 General Technical Spare parts amp accessories e SPOS a PEAT AEE EAA E EE Warranty service PrOdUCt ccc c2icceaccekcczecececsdencedealereesece esabacceqheaneesansasandececzaacessessesssancdsheqaczsenzelecsaaeiee rule Sesion esc c sche sei ct raana stctscatavadese cesuagens sevctevvavecesstenacs esse seavervuayeavatestusuayecreatevadeatevaeaiees STUNCHON EAE eea eo rae General overview Seat lift seat angle Driving SHOCK ADS OND SNS r tn
4. Operation General The Permobil C500 is designed for use both indoors and outdoors When you drive indoors you must be careful in for example narrow passages when going through doors and entrances and when using lifts ramps etc You should also consider the risk of crushing when you use the electric seat lift and seat angle functions above all if the wheelchair has been driven under tables benches etc Outdoors you should remember to drive very slowly down steep slopes and to be very careful when driving on uneven surfaces up slopes on side slopes and over obstacles Always observe a good safety distance when driving near edges and precipices We recommend that you do repeated test drives in an environment in which you feel safe so that you are very familiar with how the wheelchair and its acces sories behave in different situations before you start to use the wheelchair on public roads and in other public locations General Driving Check that the control panel is correctly fitted and the joystick is in the neutral position Ensure that you have good support for example the wheelchair s arm rest for the part you use to handle the joystick with Do not just use the joystick as a support Fast turns and driving on uneven surfaces can interfere with your ability to handle the wheelchair safely 1 Switch on the power by pressing the start key on the control panel 2 Select a suitable driving profile with the PROFILE key i
5. Do not connect any programming cable to this socket The socket must not be used as a power source for any other electrical equipment Connecting other electrical equipment may damage the control system or lead to the wheelchair having poorer elec tromagnetic compatibility EMC Charging contact The charging con tact s guide boss must face upwards when it is to be connected TT Charging socket For faster more efficient charging we recommend that you use the wheelchair s charging contact on the chassis See page 55 Z WARNING The wheelchair s warranty ceases to apply if any equipment other than the battery charger belong ing to the wheelchair or the key used for locking is connected to the control panel s charging contact 31 Permobil C500 Owner s Manual Design and function R Net control panel Function keys There are a total of 10 function keys on the control panel CoO Co Max speed Reduce Increase Profile 24 wv Hazard lights Lights sy Indicators left Indicators Applies only if the wheelchair is fitted with lights On off key The on off key is the switch for the control system s electronics which in turn supply power to the wheelchair s motors A WARNING Do not use the on off key to stop the wheelchair except in an emergency You can be thrown out of the chai
6. and exposure is unavoidable However we believe that by following the warnings listed below your risk to EMI will be minimized The sources of radiated EMI can be broadly classified into three types 1 HAND HELD PORTABLE TRANSCEIVERS transmitters receivers with the antenna mounted directly on the transmitting unit Examples includes citizens band CB radios walkie talkie security fire and police transceivers cellular telephones and other personal communication devices NOTE Some cellular telephones and similar devices transmit signals while they are ON even when not being used 2 MEDIUM RANGE MOBILE TRANSCEIVERS such as those used in police cars fire trucks ambulances and taxis These usually have the antenna mounted on the outside of the vehicle 3 LONG RANGE TRANSMITTERS AND TRANSCEIVERS such as commercial broad cast transmitter radio and TV broadcast antenna tower and amateur HAM radios 77 Permobil C500 Owner s Manual Electromagnetic Interference NOTE Other types of hand held devices such as cordless phones laptop com puters AM FM radios TV sets CD players and casette players and small appli ances such as electric shavers and hair dryers so far we know are not likely to cause EMI problems to your powered wheelchair Because EM energy rapidly becomes more intense as one moves closer to the transmitting antenna source the EM fields from hand held radio wave sources transceivers are
7. as intended For normal driving the user needs to employ no complex techniques which is an advantage if the user is inexperienced A good way of starting is quite simply to move the joystick in the direction you want to go The wheelchair then moves in the direction in which the joystick is pointing However always remember to drive as gently as possible and to avoid sudden braking and evasive maneuvers DRIVING FORWARDS TURNING LEFT gt TURNING RIGHT Vv DRIVING BACKWARDS 42 Permobil C500 Owner s Manual Operation Do not take the first test drive on your own The test drive is intended to establish how you and the wheelchair work together and you may need assistance Before driving check that the brake release lever is in the drive position A WARNING Do not just use the joystick as a support Fast turns and driving on uneven surfaces can interfere with your ability to handle the wheelchair safely If the wheelchair moves in a way that you do not want RELEASE THE JOYSTICK This always makes the wheelchair interrupt the current movement 43 Permobil C500 User Manual Seat functions Not applicable to all seat models On some seats the electrical functions can be controlled with the help of the control panel joystick Some models are equipped with three memory locations Each memory location can store the position of the seat s adjustment device This means that it is easy to retrie
8. current must not exceed 12A When the charger is connected the chair must not and cannot be driven 20 Permobil C500 Owner s Manual Safety rules Safety Instructions Safety Circuits Permobil products are equipped with safety circuits Inhibit circuits prevent the wheelchair from driving under certain conditions Speed reduction circuits limit the wheelchair s maximum speed under certain conditions Limit switch circuits limit the wheelchair s functions under certain circumstances Overload protec tion circuits shut the wheelchair off in case of an overload The user should stop using the wheelchair immediately and consult an authorized Permobil dis tributor if any of these circuits should become disabled Any attempt to modify the safety circuits will result in unsafe operation of the wheelchair and could cause the chair to become unstable or uncontrollable Such modifications may also void the wheelchair s warranty Changing Batteries and Fuses The Circuit Breaker must always be in OFF position when batteries and fuses are replaced Observe care in the use of metallic objects when working with batteries A short circuit can easily cause an explosion Always use protective gloves and protective eye glasses Filling Air into tires Check at regular intervals that the wheelchair s tires have the prescribed tire pressure Incorrect tire pressure can cause deteriorating stability and maneu verability The prescri
9. few degrees warmer than the sur roundings as this keeps the room drier If the wheelchair is fitted with acid batteries the acid level should be checked regularly If the wheelchair is fitted with gel batteries the liquid level does not need to be checked The life of the batteries depends entirely on regular charging Short term storage For the charging process to produce a battery with good capacity the tempera t in the storage room should not be lower than 5 degrees If it is stored at a temperature below 5 degrees there is a higher risk that the battery has not been fully charged when it comes to be used and also a higher risk of corrosion Long term storage The battery may be stored in an unheated room but it should be charged at least once a month for maintenance purposes WARNING Be careful when using metal objects when working with batteries A short circuit can easily cause an explosion Always use safety gloves and safety goggles 61 Permobil C500 Owner s Manual Maintenance and repairs Cleaning Regular care and maintenance will prevent unnecessary wear and damage to your wheelchair The following is general advice recommended by Permobil For severe soiling of the upholstery or damage to the surface finish contact Permobil for information Upholstery cloth vinyl For normal cleaning wash the upholstery with lukewarm water and a mild non abrasive soap Use a soft cloth or bru
10. not disengaged The wheelchair can be locked into position by running fastening straps through the brackets at the front and back Also check that the fasten ing points on the transport vehicle are well anchored A defectively fastened chair can cause serious injury to persons in the vehicle and serious damage to the vehicle Use Prohibited in Motor Vehicles Permobil recommends that users NOT be transported in any kind of vehicle while in their wheelchair unless the user is in an approved Permobil wheelchair configuration has secured the wheelchair using a Permolock C and is using a seatbelt attached to the vehicle The only other safe alternative is that users be transferred into factory vehicle seating for transportation and use safety restraints made available by the auto industry The only wheelchair trans portation system Permobil recommends is a Permolock C used in combination with an approved Permobil wheelchair Unless using a Permolock C with an approved Permobil wheelchair never sit in your wheelchair while in a moving vehicle In an accident or sudden stop you may be thrown from the chair and seriously injured or killed Permobil positioning belts are designed to position the user only and will not protect you in your vehicle if you are in an accident Permobil C500 Owner s Manual Safety rules Safety Instructions Maintenance and Service Carry out only the service and maintenance which are stated in the Owne
11. occurred and its cause Troubleshooting and repairs must always be performed by competent personnel with good knowledge of the wheelchair s electronics More information on trou bleshooting and remedies can be found in the Service Manual for this wheel chair model Diagnostic screens Current diagnostic screen When the control system s integrated protection circuits have been triggered so that the control system can no longer operate the wheelchair a diagnostic screen is displayed in the control panel s display This indicates a system fault i e R net has detected a problem somewhere in the wheelchair s electrical system NB f the fault is in a module that is not currently being used it may still be pos sible to drive the wheelchair but the diagnostic screen is displayed occasionally Switch off the wheelchair and leave it off for a few minutes Then restart the wheelchair If the fault persists you must switch off the wheelchair and contact your service contact Write down the information displayed in plain text in the control panel s display and pass it on to your service contact Do not use the wheelchair until the problem has been remedied or you have received other instructions from your service contact A WARNING Diagnostics should only be performed by persons with sound knowledge of the wheelchair s elec tronic control system Incorrect or poorly performed repair works may make it dangerous to use
12. right side of the rear chassis cover and is covered by a rubber protector Lever for automatic 15 A charging fuse Charging socket main fuse Always switch off the power supply to the control panel before interrupting the power with the main fuse If the main fuse is triggered there is often a major electrical fault The cause of the fault should be checked carefully before the switch is reset Contact Service in case of doubt Always switch off the power supply to the control panel before changing the charging fuse The battery charger must not be connected when the charging fuse is being changed If the charging fuse is triggered there may be problems or faults with batteries the charger charg ing cables or the wheelchair s charging socket The cause of the charging fuse being triggered should be checked carefully before the fuse is changed 29 Permobil C500 Owner s Manual Design and function R Net s control panel The control panel consists of a joystick function keys and an LCD screen On the rear of the panel are also the charging contact and two jack contacts In addition to the control panel your wheelchair may also be fitted with an addi tional control panel for the seat Overview of the control panel Function keys LCD screen Joystick 30 Permobil C500 Owner s Manual Design and function Charging socket This socket is used only to charge or lock the wheelchair
13. section of the manual There is a risk of tipping over Do not drive up or down ramps that are not equipped with proper edge protection along the sides of the ramp to prevent the wheelchair from falling off of the ramp When driving up an incline be sure to drive your wheelchair straight up the incline perpendicular Driving at an angle up an incline increases the risk of tip ping or falling Use extreme caution when driving up an incline Do not drive down or up a hazardous incline such as a surface covered with snow ice or wet leaves or a surface that is uneven Also avoid driving on ramps that do not have proper edge protection Permobil C500 Owner s Manual Safety rules Safety Instructions Operation Turning Turning your wheelchair at high speeds can create the possibility of the wheel chair tipping and personal injury The possibility of tipping can be increased by high turning speed sharp turns uneven surfaces abrupt changes in direction and driving from an area of low traction e g lawn to an area of high traction e g sidewalk To protect against tipping personal injury and property damage reduce speed and reduce the sharpness of your turn when turning Operation Freewheel Mode In order to prevent the wheelchair from rolling away ensure that the wheelchair is on a level and dry surface before releasing the brakes In order to avoid personal injury do not use your Permobil in freewheel mode wit
14. surface with the brakes released Always ensure that the wheelchair is switched off when the brakes are activated deactivated To prevent the wheelchair from rolling off ensure that it is on a dry level surface before releasing the brakes Anyone who pushes a wheelchair with the brakes released must ensure that this is done safely without risks Always reset the brake release after moving the wheelchair manually When the brakes are released it should not be possible to drive the chair If the chair can still be driven contact your service contact or Permobil immediately 53 Permobil C500 Owner s Manual Operation Charging batteries When should the batteries be charged How frequently you need to charge the batteries in your wheelchair depends on a number of factors including how you use your wheelchair the temperature and age of the batteries and how they are made All batteries also gradually lose capacity as they age The most important factor for the life of the batteries is how much power is taken out of them before they are charged and how often they are charged discharged To achieve the best life the batteries should not be discharged completely Always charge the batteries immediately after they have been discharged If the battery voltage indicator shows that the batteries appear to be losing power faster than normal the batteries may be worn out and need to be replaced Use only the charger s
15. that you are unable to control the wheelchair safely without risks You should be extremely careful when driving on side slopes with an uneven surface for example grass gravel sand ice and snow Max 10 A WARNING Do not drive the wheelchair on side slopes steeper than 10 degrees There is a risk of tipping A WARNING A raised seat lift seat angle back angle changes the center of gravity and increases the risk of tip ping Therefore use these seat functions only on flat surfaces and always drive with great caution and at low speed 52 Permobil C500 Owner s Manual Operation Handling the manual brake release The wheelchair is fitted with a manual brake release that can be released to make it possible to move the wheelchair manually The brake release lever is located at the front on the right wheel cover Releasing the brakes 1 Switch off the wheelchair with the On Off key on the control panel 2 While pressing the lever s safety catch to the right to lock the lever move the lever upwards to release the brakes The chair can now be moved manually Resetting released brakes 1 Move the lever upwards so that the safety catch is released and then press the lever down so that it assumes in its lowest position NB Always check that the release lever goes right down to its lowest position Brakes released with safety catch Brakes activated Never use the wheelchair on a sloping
16. a REE ENDO ROERE 26 Wheels lights reflectors Electronics EE aE REA re Electronics MUSES eede anren e Eae ra A nea eaa eE REES aA R Net control panel design 30 39 OPGrALION seus sanded saaguateacunesaacdateaecsasedieateds General driving Driving technique TUNCHONS Aa NS ee ee EE Dd ale Mab E Tren te rere etree ett hare erent etree tt ate Manual brake release CHARGING batterie Ate acaudleai esky Rigs a 56 IAN irans DOME css ch cate cals cae wan date E diene EE N E 58 Maintenance and fe palits 2 csscs ccssesccsessazstsiecccascesscenadeseeacszaagadiadeesesteazadesthatedinecascateaacedeasdecesiiaesiae S ae EN A E General batteries storage 721 REPIACING the E Technical SPSCHIGATIONS fenton 70 Data electrical 71 MrOuUBIESHOOLING 72 5 vesveysceeesteeeedenes aeeeeesteenvaees aus evan eh 74
17. ailable for your wheelchair 76 Permobil C500 Owner s Manual Electromagnetic Interference Z WARNING It is very important that you read this information regarding the possible effects of Electromagnetic Interference on your powered wheelchair Electromagnetic Interference From Radio Wave Sources Powered wheelchairs and motorized scooters in this text both will be referred to as powered wheelchairs may be susceptible to electromagnetic interference EMI which is interfering electromagnetic energy EM emitted from sources such as radio stations TV stations amateur radio HAM transmitters twoway radios and cellular phones The interference from radio wave sources can cause the powered wheelchair to release its parking brakes move by itself or move in unintended directions It can also permanently damage the powered wheelchair s control system The intensity of the interfering EM energy can be measured in volts per meter V m Each powered wheelchair can resist EMI up to a certain intensity This is called its immunity level The higher the immunity level the greater the protection The immunity level of this powered wheelchair model as shipped with no further modification is 20V m in the range of 26 MHz to 1000 MHz There are a number of sources of relatively intense electromagnetic fields in the everyday environment Some of these sources are obvious and easy to avoid Others are not apparent
18. at memory function by pressing the Mode button one or more times until a seat icon appears in the con trol panel display Move the joystick to the left or right to select a memory location M1 M2 or M3 A seat icon and memory symbol for the memory location selected are shown in the control panel display see illustration Move the joystick backwards to acti vate the save function An arrow will appear next to the memory sym bol M see illustration Save the current position by moving the joystick forwards and holding it in that position until the arrow next to the memory symbol disap pears Return to drive mode Press the Mode button one or more times until a standard display image with speed indicator appears in the con trol panel display see illustration on previous page 47 Operation Memory function activated Save function activated Permobil C500 Owner s Manual Operation Driving rules Support wheels Your wheelchair may be fitted with front support wheels to reduce the risk of tip ping when driving over obstacles etc They must always be fitted when you drive Front support wheels If your wheelchair is fitted with support wheels they must always be fitted when you drive There is a risk of tipping Always be aware that high speed and a longer braking distance mean a greater risk of accident Never drive fast at full speed in na
19. at see the Owner s Manual accompanying the seat Height 44 Length 49 5 Width 25 5 Smallest transportation size length 37 5 width 25 5 height 33 70 Permobil C500 Owner s Manual Technical specifications DATA General OE EAEE veces Permobil C500 C500 Lowrider Size and weight IN eight C500 5 eight C500 Lowrider 47 5 Smallest Transport Size Ixwxh C500 37 5x25 5x33 Smallest Transport Size Ixwxh C500 Lowrider 37 5x25 5x32 Weight incl Batteries 5 1 350 108 Battery 10 25x6 75x8 25 Wheels 300 x 8 Tire 210 65 ax Air Pressure front Dack 29 psi 200 kPa Performance RANGE actors cota 19 25 miles INIMUM Turning 28 Ability to Negoatiate Obstacles 29 ill Climbing Capability 12 degrees ill Climbing Capability 12 degrees Safe slope 6 degrees Sideways Slope 10 degrees x Speed C500 C500s 5 mph 7 5 mph ax Speed Backward
20. ay reduce your wheelchair s performance or safety or may not be appropriate for your needs It is also of the utmost importance that you devote sufficient time to become acquainted with the different buttons the function and steering controls the dif ferent adjustment possibilities of the seat etc of your wheelchair and its acces sories before you begin using it Do not undertake your own first test drive without making sure that you have assistance in the immediate vicinity if you should need help In order to make sure that nothing happened to the wheelchair while it was being shipped to you you should check the following items before beginning to use it that all products ordered are included in the delivery incuding operating instructions and possible other documentation If you suspect that something is missing then contact your supplier or Permobil for more information as soon as possible that no transport related or other damages have occurred to the wheelchair and its accessories If you discover that something has been damaged or in some other manner appears to be incorrect then contact your supplier or Permobil for more information as soon as possible before you continue the checks We recommend that you charge your wheelchair s batteries before you begin using it The chapter titled Charging the Batteries describes how to do this Always be sure that tires are inflated properly before driving If you e
21. bed tire pressure is 29 36 psi 200 250 kPa Note that overfilling causes a risk of explosion 21 Permobil C500 Owner s Manual Safety rules Safety Instructions Changing Tires Avoid the use of sharp edged tools when working with tires If the wheel bolt is removed for tire service replace it with a new unused part from Permobil and tighten the bolt to the recommended torque Also inspect the drive axle and wheel rim for any damage Damage to either part can cause the wheel bolt to loosen or fracture Permobil recommends that wheel bolts be used only one time Storage The wheelchair and its accessories must always be shut off when they are not being used Always store the wheelchair so that access for unauthorized indi viduals is avoided Never store the wheelchair in a room in which condensation can arise mist or dampness on the surfaces e g in pool areas laundry rooms or similar rooms If you are unsure as to how your wheelchair and its accessories should be properly stored contact your supplier or Permobil for more information Damages malfunctions on the wheelchair and its accessories If you experience that the wheelchair in any manner is not behaving as expect ed or if you suspect that something is wrong Stop driving as soon as possible shut off the wheelchair and contact your service contact or Permobil for more information also of greatest importance that Permobil be informed if the wheelcha
22. chair Incorrect use may both injure the user and damage the chair In order to reduce these risks you should read the Owner s Manual carefully in particular the safety instructions and their warning texts Throughout this manual the following symbol will be used to note items that have significant importance to safety concerns Please use caution where this symbol appears WARNING Please use extreme caution where this warning symbol appears Failure to observe warnings can lead to personal injury and property damage including damage to the wheelchair Permobil is not responsible for personal injuries or property damage resulting from any person s failure to follow the warnings and instructions in this manual Permobil is not responsible for injuries or damage resulting from failure to exer cise good judgment The final selection and purchasing decision about the type of power wheelchair to be used is the responsibility of the wheelchair user and his or her healthcare professional Permobil Inc is not responsible for inappropriate selections of wheelchair models or features or improper fitting of the wheelchair Permobil C500 Owner s Manual Safety rules Safety Instructions General Your wheelchair was configured specifically for your needs as prescribed by your healthcare provider Consult your healthcare provider before changing the seat position or making any other adjustment Some adjustments m
23. ck release to the powered wheelchair manufacturer and note whether there is a radio wave source near by 78 500 Permobil C500 t
24. control the module currently controlling the wheelchair displays the In focus symbol This symbol is displayed when the wheelchair s speed is limited for example when the seat is raised If the wheelchair is prevented from driving the sym bol flashes This symbol flashes when the control system needs to be restarted for example after a unit in the system has been replaced 36 Permobil C500 Owner s Manual Fault Motor temperature QO Design and function The control system can detect a large number of faults When the system has detected a fault that is not serious enough to cause a stoppage this symbol is displayed This symbol is displayed when the control system has intentionally rediced the power supply to the motors to protect them against overheating Control system temperature l Timer Emergency stop E stop This symbol is displayed when the control system has intentionally reduced its own power supply to protect itself against overheating This symbol is displayed when the control system switches between different stages For example it may be displayed when you enter programming mode The symbol is animated so that you can see the sand running through the hourglass If the control system has been programmed for locked operation or automatic adjustment of the seat an emergency stop key is normally connected via the jack contact for an e
25. ctions Positioning Belt Permobil positioning belts are designed to position the user only and will not protect you in an accident You may even receive further injury from the belts Support Wheels If your wheelchair is equipped with support wheels they must always be mounted when the wheelchair is being driven Transfer into and out of the chair Be sure that the power is turned OFF before entering or leaving the wheel chair and before lifting the control side armrest When transferring into or out of the wheelchair every precaution should be taken to reduce the distance between the wheelchair and the place to which the user is transferring Overextending this distance can cause user to overexert lose balance or fall Permobil recommends that users transfer in the presence of or with the assistance of an attendant Use caution when bending or reaching Never use the joystick as a handhold or point of support Do not use foot plates or armrests as supports when transferring into or out of the wheelchair The footplates and armrests are not designed to be weight bearing structures Excessive force may cause them to give way resulting in personal injury or property damage including damage to the wheelchair Permobil C500 Owner s Manual Safety rules Safety Instructions Passengers The wheelchair is not intended to transport passengers regardless of the age of the passenger The Maximum User Weight stated in t
26. e wheelchair s charging socket Reset the brake release Unlock the wheelchair See page 38 The wheelchair switches itsel off after a certain period of inactivity 20 30 min The electronics energy saving mode has been activated Switch the wheelchair on again using the start key on the control panel The wheelchair stops while being driven The cable connection to the control panel has come loose Main fuse triggered Insert the cable in the control panel See page 68 72 Permobil C500 Owner s Manual Troubleshooting EVENT POSSIBLE CAUSE REMEDY The wheelchair can only be Seat lift or seat angle Lower the seat lift or seat driven at reduced speed raised too high angle Applies with an electric seat See page 25 lift and seat angle The wheelchair cannot be Main fuse switched to OFF Reset the main fuse charged position after for example See page 68 battery replacement Charging fuse triggered Check possible causes for example on account of carefully before changing the a fault in the batteries charging fuse charger charging cables or See page 69 charging socket 73 Permobil C500 Owner s Manual R net diagnostics R net diagnostics When an error or a fault occurs in the wheelchair s electronics information on it is displayed in the control panel s display This information can then be used to diagnose where the error fault
27. e wheelchair consists of a chassis and a seat The chassis contains the wheelchair s electronics power supply and drive functions The seat consists of a seat frame seat plate back rest arm rest leg rest seat lift fixed seat tube and any accessories options such as a head rest calf rest chest support etc In this owner s manual we have chosen to show the wheelchair with our Corpus seat However the operation of the chassis and most of its functions are the same regardless of the seat model chosen Overview 2 9 3 8 7 6 1 6 Front wheels drive wheels 2 Control panel 7 Rear wheels 3 Seat 8 Chassis 4 Leg rest 9 Arm rest 5 Foot plates 24 Permobil C500 Owner s Manual Design and function Seat The Permobil C500 can be combined with different seat models which are sup plied with a separate owner s manual Seat lift The Permobil C500 can be fitted with an electrically controlled seat lift that allows the seat to be raised steplessly up to 7 3 4 in order to adjust the height to tables benches etc Seat angle The Permobil C500 can be fitted with an electrically controlled seat angle func tion that makes it possible to adjust the seat angle steplessly up to 45 Both the seat lift and seat angle are controlled via the control panel or via an additional key box if your wheelchair is fitted with one in connection with the control panel User weight over 100 kg If t
28. eering wheels may have pneumatic or solid rubber tires Lights and reflectors In the standard version the wheelchair is fitted with reflectors at the front and rear and on the sides Front rear lights and indicators are available as accessories Front reflectors Rear reflectors Side reflectors 27 Permobil C500 5 Manual Design and function Electronics Batteries The wheelchair s two batteries are located under the rear chassis cover and are easily accessible for maintenance and replacement Position of the batteries A WARNING Be careful when using metal objects when working with batteries A short circuit can easily cause an explosion Always use safety gloves and safety goggles Remember that the batteries are heavy and must be handled with great caution Used or malfunctioning batteries should be disposed of responsibly in accordance with local recy cling regulations 28 Permobil C500 5 Manual Design and function Electronics Fuses charging socket Main fuse battery isolator The Permobil C500 is fitted with a 63 A or 80 A automatic main fuse that can be reset when it has been triggered It also functions as a battery isolator and is controlled ON OFF via the lever located above the left battery cover 15 A charging fuse charging socket The charging fuse is located under the rear chassis cover and the charging socket is located on the
29. elchair safely without risks You should be extremely careful when driving downhill on an uneven sur face for example grass gravel sand ice and snow Do not drive downhill on a gradient greater than 12 Dynamic stability according to ISO 7176 2 6 A WARNING A raised seat lift seat angle back angle changes the center of gravity and increases the risk of tip ping Therefore use these seat functions only on flat surfaces and always drive with great caution and at low speed 50 Permobil C500 Owner s Manual Operation Driving uphill You should always drive uphill with great caution Avoid sudden evasive maneuvers and never drive so fast that you are unable to control the wheelchair safely without risks You should be extremely careful when driving uphill on an uneven surface for example grass gravel sand ice and snow Safe slope 6 A WARNING Do not drive uphill on a gradient greater than 12 Dynamic stability according to ISO 7176 2 6 A WARNING A raised seat lift seat angle back angle changes the center of gravity and increases the risk of tip ping Therefore use these seat functions only on flat surfaces and always drive with great caution and at low speed 51 Permobil C500 Owner s Manual Operation Driving on side slopes You should always drive on side slopes with great caution Avoid sudden evasive maneuvers and never drive so fast
30. els The control system on some seats has three memory locations for seat pos itions Each memory location can store the position of the seat s adjustment device This means that it is easy to retrieve a seat position saved earlier Retrieving position from memory 1 Press the Mode button one or more times until a seat icon appears in the control panel display 2 Move the joystick to the left or right to select a memory location M1 M2 or M3 A seat icon and memory symbol M for the memory location Memory function activated selected are shown in the control panel display see illustration 3 Move and hold the joystick for wards The seat adjusts to the pos ition stored earlier For reasons of safety the joystick must be held for wards until the seat is fully adjusted to the required position Once the seat has adjusted to the saved pos ition it stops moving Movement of the seat can be stopped at any time by releasing the joystick MODE PROFILE Return to drive mode Press the Mode button one or more times until a standard display image with speed indicator appears in the con trol panel display see illustration Standard display image with speed indicator 46 Permobil C500 User Manual Seat functions Not applicable to all seat models Saving position to memory 1 Set the seat s electrical functions to the desired mode If not activated activate the se
31. ers should practice operating their wheelchair under the supervision of an assis tant who is familiar with the operation of the wheelchair and with the abilities and limitations of the user Permobil C500 Owner s Manual Safety rules Safety Instructions Operation Inclines When driving downhill select the slowest speed and proceed with caution Driving down an incline in a front wheel drive wheelchair can shift the user s center of gravity forward If the wheelchair rolls faster than you would like stop the wheelchair by releasing the joystick and begin descending again at a slower speed Avoid sudden stops or starts Stop by releasing joystick rather than by turning the power off Turning off power while the wheelchair is in motion will cause the wheelchair to stop suddenly Be sure to keep all recommended positioning belts securely fastened at all times When driving up an incline try to keep moving at a steady speed Stopping and starting the chair while moving up an incline makes the wheelchair more diffi cult to control Do not drive up or down slopes with a gradient greater than indicated in the technical specifications section of the manual There is a risk that the wheel chair will not maneuver safely Permobil C500 Owner s Manual Safety rules Safety Instructions Operation Inclines Do not drive the wheelchair where the sideways gradient is more than indicated in the technical specifications
32. ets stuck between the chassis and the seat when the seat lift seat tilt is operated Operating the seat lift seat tilt back rest recline changes the center of gravity and increases the risk of tipping over Always drive in low speed and only use those seat functions on level ground and not on hills ramps slopes or other inclines Using those seat functions while driving on inclines can lead to personal injury and property damage including damage to the wheelchair Center of Balance The possibility of this wheelchair tipping and the point where this wheelchair will tip forward back or to the side depends on its center of balance Please note that the following factors can affect the wheelchair s center of balance Elevation of the seat Height and angle of the seat backrest Body position or weight distribution Driving on an incline such as a ramp or a hill Use of a backpack or other accessories depending on the amount of weight added If your wheelchair begins to move in an unexpected manner immediately release the joystick to stop the wheelchair Except in an emergency do NOT use the on off button to stop your wheelchair This will cause the wheelchair to stop abruptly and may cause personal injury Fixed Seat Post Adjusting the seat height may only be performed by an authorized service provider See the Service Manual for more information Permobil C500 Owner s Manual Safety rules Safety Instru
33. f the system is pro grammed for more than one driving profile 3 Move the joystick carefully forwards to drive forwards or backwards to reverse 4 The speed setting is adjusted using the keys for higher and lower speed The wheelchair s electronics allow very slow driving over edges You can drive up to the edge and then carefully drive over it 40 Permobil C500 Owner s Manual Operation Joystick Error R net electronics If the joystick was moved away from the central position before during and immediately after the time at which the control system was switched on the screen for a shifted joystick is displayed for 5 seconds If the joystick is not released during this time a joystick error is registered and the wheelchair can not be driven To be able to drive the wheelchair again ensure that the joystick is in the central position Then switch the wheelchair off and on again Screen Shifted joystick If the wheelchair still cannot be driven after the restart and a Diagnostics screen is displayed see example below R net has detected an error in the wheelchair s electronics that needs to be remedied You should contact your ser vice contact as soon as possible ral Identified module PM Module Error Error message Error code 41 Permobil C500 Owner s Manual Operation Driving technique The control panel s electronics interpret the movements of the joystick and move the wheelchair
34. hair is switched off with the On Off key on the control panel and then connect the charging plug to the wheelchair s charging socket The battery voltage indicator on the wheelchair s control panel lights up and shows the charging status during charging After charging has been completed the wheelchair must be switched off and on again with the On Off key on the control panel before it can be driven CAREFULLY READ THE INSTRUCTIONS SUPPILED WITH THE CHARGER BEFORE START ING TO CHARGE THE WHEELCHAIR Switch off the wheelchair with the On Off key on the control panel before charging but ensure that the main fuse is in the ON position Ensure that the charging contact has been fully inserted in the wheelchair s charging socket The wheelchair cannot be driven when the charger is connected Charging socket 55 Permobil C500 Owner s Manual Transport Transport The wheelchair must only be transported in vehicles approved for this purpose Check that the wheelchair is properly secured and the brakes are not released The wheelchair can be locked in position with loading straps from the transport eyes at the front and rear marked with yellow stickers Anchor the wheelchair with the vehicle s anchoring system and according to the manufacturer s instructions Always check that the fixing points on the transport vehicle are well anchored If your wheelchair is fitted with a luggage basket acces
35. he Owner s Manual for your seating includes the user and any personal effects The Maximum limit should not be exceeded The wheelchair s maneuverability and stability can be degraded as a result Environmental Conditions Protect your wheelchair from exposure to any type of moisture including rain snow or wash Exposure to moisture can caused the chair to short circuit catch fire and cause personal injury or property damage Do not operate your wheelchair if it has been exposed to moisture until it has dried completely If any of the shrouds or the joystick boot has cracks or tears they must be replaced immediately Failure to do so can allow moisture to enter the elec tronics and cause personal injury or property damage including fire Do not operate your wheelchair in icy or slippery conditions These conditions can lower the performance and safety of your wheelchair which could lead to an accident personal injury and property damage including damage to the wheelchair NOTE Extreme care should be exercised when using oxygen in close prox imity to electric circuits and other combustible materials Contact your oxygen supplier for instruction in use of oxygen Permobil C500 Owner s Manual Safety rules Safety Instructions Transport The wheelchair must be transported in or with transport solutions that have been approved for this purpose Check that the wheelchair is properly secured and that the wheel locks are
36. he user s weight exceeds 100 kg the wheelchair can be fitted with safety circuits for the seat system to guarantee the wheelchair s stability The circuits prevent the seat angle back angle being tilted backwards when the seat lift is raised from its lowest position and the raising of the seat lift being blocked when the angle of the back rest exceeds 45 degrees Seat lift Seat angle 25 Permobil C500 5 Manual Design and function Driving The wheelchair has a drive pack for each drive wheel The motors regulate the speed turning and braking A joystick on the control panel sends signals to the electronics unit The electronics unit then controls the motors Shock absorbers The wheelchair is fitted with two shock absorbers with adjustable spring force If no specific user weight was specified in connection with delivery of the wheel chair the shock absorbers are set to a standard value corresponding to a user weight of 50 70 kg Adjustment of the spring force The adjustment should be performed by personnel who are very familiar with the design and function of the shock absorbers If adjustment is required please contact your nearest service engineer service center or Permobil service absorbers Electric motor ae Drive gear A 26 Permobil C500 5 Manual Design and function Wheels The wheelchair s front wheels the drive wheels have pneumatic tires The rear wheels the st
37. hout an attendant present Do not attempt to put the wheelchair in freewheel mode by yourself while seated in it Do not put the wheelchair in freewheel mode while on an incline This could cause the wheelchair to roll on its own causing injury and property damage including damage to the wheelchair Permobil C500 Owner s Manual Safety rules Safety Instructions Driving on a Loose or Soft Surface When the wheelchair is set to its lowest speed and the batteries are not fully charged driving on certain surfaces for example gravel sand or thick car peting can involve constrained navigability Driving in Darkness Driving in the dark may only be done if your wheelchair is equipped with func tioning lighting in the front and the back or as per the applicable national or local traffic regulations Driving in Extreme Climate Conditions Permobil s wheelchairs are designed to withstand most adverse weather con ditions however to minimize the risk of being caught in difficult situations you should avoid using the wheelchair outdoors during for example severe cold heavy rain or thick snow Also bear in mind that certain surfaces on the wheelchair can be heated up or cooled down in the event of prolonged exposure to intense sunlight or cold respectively Permobil C500 Owner s Manual Safety rules Safety Instructions Driving with Seat Lift Seat Tilt Backrest Recline Be careful in making sure that nothing g
38. intenance and repairs Wheels Check at regular intervals that the wheelchair s tires have the correct tire pres sure The incorrect tire pressure may result in lower stability and maneuverabil ity Too low tire pressure also results in abnormal wear and shorter range Therefore check regularly that the tire pressure is 200 250 kPa 2 2 5 bar Filling tires with air 1 Unscrew and remove the plastic cap on the valve on the tire 2 Connect the compressed air nozzle to the valve and adjust the tire pressure to the correct level Filling valve front tire Rear tire with Allen screws and filling valve 63 Permobil C500 Owner s Manual Maintenance and repairs Inner tube replacement front tire 1 Chock up the wheelchair so that the wheel turns freely and let out the air 2 Take the tire off the wheel rim 3 Replace the inner tube 4 Put the tire back on the wheel rim and fill with air Inner tube replacement rear tire NB Applies only if your wheelchair is fitted with pneumatic rear tires 1 Chock up the wheelchair so that the wheel turns freely and let out the air 2 Take the wheel rim apart by unscrewing the five Allen screws that hold it together 3 Replace the inner tube 4 Put the wheel rim together with the tire Check that the inner tube is not caught between the halves of the wheel rim Fill the tire with air A WARNING The recommended tire pressure for front and rear t
39. ir and its accessories have been subjected to transport damages damages during driving or damages due to another cause as soon as possible after the event There exists a risk that the wheelchair and its accessories can no longer be used in a safe and secure manner 22 Permobil C500 Owner s Manual Safety rules Safety Instructions Recycling of Batteries Used or broken drive batteries should be taken care of in an environmentally correct manner in accordance with locally applicable recycling directions EMC Requirements The electronics of an electrical wheelchair can be affected by external electro magnetic fields for example from mobile telephones Similarly the electronics of the wheelchair itself can also emit electromagnetic fields that can affect the immediate surroundings for example certain alarm systems in businesses The limit values for Electromagnetic Compatibility EMC with respect to elec trical wheelchairs is set in the harmonized standards for the EU in the Medical Devices Directive No 93 42 EEC Permobil s electronic wheelchair s comply with these limit values Also see Important Information about Electromagnetic Interference EMI on page 73 74 23 Permobil C500 Owner s Manual Design and function Design amp Function General The Permobil C500 is an electric front wheel drive wheelchair for outdoor and indoor driving It is intended for people with physical disabilities Th
40. lights on Press it again to switch them off When the lights are acti vated the indicator lamp next to the control key is also switched on Indicators left This key activates and deactivates the wheelchair s left indicators Press this key to activate the indicators Press it again to deactivate them When the indicators are active the indicator lamp next to the control key flashes in time with the left indicators on the wheelchair Indicators right This key activates and deactivates the wheelchair s right indicators Press this key to activate the indicators Press it again to deactivate them When the indi cators are active the indicator lamp next to the control key flashes in time with the right indicators on the wheelchair Applies only if the wheelchair is fitted with lights 33 Permobil C500 Owner s Manual Design and function R Net control panel Socket for external on off key You can use this socket to activate and deactivate the control system with an external device Socket for external profile key applies if profiles are programmed and used You can use this socket to select a profile with an external device Socket for external on off key Socket for external profile key 34 Permobil C500 Owner s Manual Design and function R Net control panel Display By looking at the control panel display you can get an idea of the status of the control system The control system is ac
41. nob A WARNING Be careful when using metal objects when working with batteries A short circuit can easily cause an explosion Always use safety gloves and safety goggles Remember that the batteries are heavy and must be handled with great caution 66 Permobil C500 Owner s Manual Maintenance and repairs Battery replacement 7 Lift the batteries away using the battery straps 8 Use battery straps and insert new batteries in reverse order leave the straps on the new batteries 9 Close and lock the battery covers and chassis cover 10 Switch the automatic main fuse to ON Pull out each battery Used or malfunctioning batteries should be disposed of responsibly in accordance with local recy cling regulations 67 Permobil C500 Owner s Manual Maintenance and repairs Resetting the main fuse battery isolator A WARNING If the main fuse is triggered there is often a major electrical fault The cause of the fault should be checked carefully before the switch is reset Contact Service in case of doubt The main fuse also functions as a battery isolator but it is called the main fuse in the owner s manual It is not normally necessary to replace the main fuse as it is automatic and can be reset when it has been triggered It is reset by switching the switch to On Main fuse in the ON position Always switch off the power supply to the control panel before inter
42. of special concern It is possible to unintentionally bring high levels of EM energy very close to the powered wheelchair s control system while using these devices This can affect powered wheelchair movement and brak ing Therefore the warnings listed below are recommended to prevent possible interference with the control system of the powered wheelchair WARNINGS Electromagnetic interference EMI from sources such as radio and TV stations amateur radio HAM transmitters two way radios and cellular phones can affect powered wheelchairs and motorized scooters Following the warnings listed below should reduced the chance of unintended wheel lock release or powered wheelchair movement which could result in serious injury Do not operate hand held transceivers transmitters receivers such as citi zens band CB radios or turn ON personal communications devices such as cellular phones while the powered wheelchair is turned ON Be aware of nearby transmitters such as radio or TV stations and try to avoid coming close to them If unintended movement or wheel lock release occurs turn the powered wheelchair OFF as soon as it is safe aware that adding accessories or components or modifying the powered wheelchair may make it more susceptible to EMI NOTE There is no easy way to evaluate their effect on the overall immunity of the powered wheelchair Report all incidents of unintended movement or wheel lo
43. or repairs TOOL AREA OF USE Allen keys General maintenance seat adjustment 11 13 mm spanners General maintenance replacing batteries Seat lift crank Manually raising the seat lift Security key Locking unlocking the wheelchair Some repairs may require tools other than those supplied with the wheelchair The main fuse must always be switched off when batteries and fuses are replaced Always switch off the power supply to the control panel before interrupting the power with the main fuse A WARNING Any unauthorized alterations to the wheelchair and its systems may lead to an increased risk of accident All alterations to and interventions in the wheelchair s vital systems must be performed by a com petent service engineer In case of doubt always contact a competent service engineer 60 Permobil C500 Owner s Manual Maintenance and repairs General batteries storage Please note that a battery discharges itself and that a discharged battery can burst when it is cold If the wheelchair is to be stored unused for an extended period of time the batteries must always be charged once a month to avoid them being damaged The wheelchair must not be stored in areas subject to condensation steam or moisture on surfaces for example utility rooms or similar The wheelchair may be stored in an unheated room From the point of view of corrosion it is best for the room to be a
44. ot operate your wheelchair under the influence of alcohol Consumption of alcohol may impair your ability to operate your wheelchair safely Some physical limitations or use of medication either prescribed or over the counter may limit your ability to operate your wheelchair safely Be sure to con sult with your physician about your physical limitations and medications Permobil C500 Owner s Manual Safety rules Safety Instructions Modifications Any unauthorized modifications to the wheelchair or its various systems may increase the risk of personal injury and property damage including damage to the wheelchair All modifications to and interventions in the vital systems of the wheelchair must be performed by a qualified service technician authorized by Permobil to perform such service on Permobil products Weight Limitations The maximum user weight for your Permobil is set forth in the specification section of the supplied Owner s Manual for current seat model Operation of the wheelchair by users who exceed the maximum allowable user weight can lead to personal injury and property damage including damage to the wheel chair as well as voiding any applicable warranty to the wheelchair Do not carry passengers on the wheelchair Doing so can lead to personal injury and property damage including damage to the wheelchair Prior to Riding In some instances including where certain medical conditions exist us
45. r s Manual All other service and maintenance must be performed by a qualified service technician authorized by Permobil to perform such service on Permobil products During all work on the electrical system of the wheelchair the Circuit Breaker must always be in OFF position To avoid the risk of electric shock use extreme caution when using metal objects while working on the batteries Short circuiting can easily cause an explosion Never perform service on the wheelchair without using protective gloves and goggles Failure to do so can lead to personal injury Do not use parts or accessories not authorized by Permobil Use of unap proved aftermarket accessories and parts may cause changes in the wheel chair which may make the wheelchair unstable or uncontrollable Such use may also void the warranty on the wheelchair Connecting any unapproved electrical or electronic devices to the wheelchair s electrical system can cause damage to the chair and caused the chair to become uncontrollable or drive erratically Such use may also void the warranty The wheelchair is heavy and contains many moving parts which means that the risk of being caught between them is always present Charging of Batteries Charging must be done in a well ventilated room not in a wardrobe or closet Charging must not be done in a bathroom or wet room Only chargers with a max 10 Acharging current average value may be used the RMS value of the charging
46. r or reduce the life of the wheelchair s drive system Horn Press the switch to produce a signal to attract attention Max speed These keys normally reduce or increase the wheelchair s maximum speed Depending on how the control system has been programmed a temporary screen may be displayed when this key is pressed 32 Permobil C500 Owner s Manual Design and function R Net control panel Mode The user can use the Mode key to scroll between the control system s available modes The available modes depend on the programming and on which other output devices are connected to the control system Profile The user can use the Profile key to scroll between the control system s available profiles The number of available profiles depends on how the control system has been programmed Depending on how the control system has been pro grammed temporary screen may be displayed when this key is pressed Hazard lights This key activates and deactivates the wheelchair s hazard lights Hazard lights are used when the wheelchair is stationary in a position which may represent a risk or an obstacle for others Press this key to activate the hazard lights Press it again to deactivate them When the hazard lights are active the indicator lamp next to the control key flashes in time with all the indicators on the wheelchair Lights This key activates and deactivates the wheelchair s lights Press this key to switch the
47. rrow passages on narrow pavements etc because an incorrect maneuver steering error can lead to a risk of accident Remember that a surface that is closed at the side will affect the wheelchair and may make it steer sideways Therefore never drive at full speed on surfaces that are closed at the side Using the seat angle function shifts the center of gravity which may have a negative effect on the driving properties So never drive at full speed if the seat has been angled a long way 48 Permobil C500 Owner s Manual Operation Driving over obstacles Do not drive the wheelchair over obstacles higher than 3 inches If you drive over higher edges there is a higher risk of tipping and of damage to the wheelchair You should always drive over obstacles with great caution Max 3 in A WARNING Do not drive the wheelchair over obstacles higher than 3 inches You should always drive over obstacles with great caution A WARNING A raised seat lift seat angle back angle changes the center of gravity and increases the risk of tip ping Therefore use these seat functions only on flat surfaces and always drive with great caution and at low speed 49 Permobil C500 Owner s Manual Operation Driving downhill You should always drive downhill at low speed and with great caution Avoid braking suddenly and sudden evasive maneuvers and never drive so fast that you are unable to control the whe
48. rupting the power with the main fuse 68 Permobil C500 Owner s Manual Maintenance and repairs Replacing the 15 A charging fuse The fuse holder for the charging fuse is located on the right side under the rear chassis cover To replace the fuse both the front and rear chassis covers must be removed Remove the front central chassis cover The cover is fixed in place with four plastic plugs and can be removed manuually by pulling it straight up Remove the main chassis cover by undoing the two knobs at the front and the rear knob Lift off the cover replace the charging fuse and refit the covers in reverse order cover A cover B The charging fuse is locate 15 A charging fuse under the rear chassis cover Z WARNING Always switch off the power supply to the control panel before changing the charging fuse The battery charger must not be connected when the charging fuse is being changed If the charging fuse is triggered there may be problems or faults with batteries the charger charg ing cables or the wheelchair s charging socket The cause of the charging fuse being triggered should be checked carefully before the fuse is changed 69 Permobil C500 Owner s Manual Technical specifications Technical Specifications The specifications given in the following pages are only applicable to the Permobil C500 chassis with Corpus Seat For size and weight information about each se
49. sh Before the surface dries wipe off any water soap residues with a clean dry cloth This procedure may be repeated to remove stubborn dirt or stains If necessary the cover may be removed before cleaning See also the washing instructions on the upholstery materials Metal surfaces For normal cleaning it is best to use a soft cloth sponge hot water and a mild detergent Wipe down carefully with a cloth and water and dry off Remove scuff marks from semi matt surfaces with soft wax follow manufactur er s instructions Remove scuff marks and scratches from shiny surfaces using car polish either liquid or paste After polishing apply soft car wax to restore the original surface gloss Plastics For normal cleaning wash plastic surfaces with a soft cloth mild detergent and hot water Rinse thoroughly and dry with a soft cloth Do not use solvents or abrasive kitchen cleaners Control panel Use a soft cloth moistened with mild detergent and be careful when cleaning the joystick and the panel s display Do not use solvents or abrasive kitchen clean ers The panel must not be rinsed with water or any other liquid Checking the seat belts Check the condition of the seat belts regularly in case any damage or worn places have developed A WARNING Never hose the wheelchair down as the electronics may be damaged The wheelchair must always be turned off when being cleaned 62 Permobil C500 Owner s Manual Ma
50. sory it may be difficult in some cases to anchor the wheelchair in the rear transport eyes This can be solved by ordering an additional pair of rear transport brackets Contact Permobil for order information for these brackets lt 1 Se Front transport eyes Sticker for transport Rear transport eyes eyes 56 Permobil C500 Owner s Manual Transport The wheelchair must only be transported in vehicles approved for this purpose Permobil recommends that users are NOT transported in any vehicle while seated in the wheel chair The only safe alternative is for the user to move to a seat in the vehicle and to use the vehi cle s safety belt system If the wheelchair has to be transported into the transport vehicle a ramp or similar with the user in the wheelchair the wheelchair must always be protected against tipping over backwards by a person behind the wheelchair Carefully check that the wheelchair is properly fixed and that the brake release has not been acti vated the wheelchair drive wheels must be locked The wheelchair can be locked in position with loading straps from the transport eyes at the front and rear marked with yellow stickers Anchor the wheelchair with the vehicle s anchoring system and according to the manufacturer s instructions Always check that the fixing points on the transport vehicle are well anchored An inadequately secured wheelchair could cause major damage and inj
51. strations that are found in these operating instructions are representative examples and not intended to be exact depictions of the various parts of the wheelchair We reserve the right to make changes to the product without prior notice Ordering of Documeniation If you are in need of another copy of the Owner s Manual it can be ordered from Permobil ask for item No 205226 US 0 Permobil C500 Owner s Manual Technical support warranty etc TECHNICAL SUPPORT In the event of technical problems you should contact your dealer Permobil Inc USA at 1 800 736 0925 Always state the chassis serial number when contacting Permobil to ensure that the correct information is provided SPARE PARTS amp ACCESSORIES Spare parts and accessories must be ordered through your dealer SCRAPPING THE WHEELCHAIR Contact Permobil Inc for information about scrapping agreements in force WARRANTY A warranty registration card is attached to each new wheelchair The Permobil Inc Product Warranty Information sets forth the conditions of the warranty Contact your dealer or Permobil Inc USA for information about the warranty period for this wheelchair Permobil C500 Owner s Manual Safety rules Safety Instructions General A power wheelchair is a motorized vehicle and special care must therefore be taken when it is used Please read and follow all instructions and warnings in this manual before operating your Permobil powered wheel
52. the wheelchair Permobil accepts no liability for any personal injury or damage to the wheelchair and its surroundings that occurs on account of incorrect or poorly performed repair work If any part is replaced without Permobil s approval the wheelchair s warranty lapses Permobil accepts no liability for any loss that occurs as a a result of a component of the R net control sys tem being opened adjusted or modified without permission 74 Permobil C500 Owner s Manual R net diagnostics Example of a screen showing a system fault Identified module PM 4 Controller Fault Identified module This indicates the control system module that detected the problem PM Power module JSM Joystick module Error message The error message provides a brief description of the error type Error code The four digit code indicates which protection circuit has been triggered Repair of defective units Apart from specific OEM approved spare parts contact Permobil for further information on these there are no replaceable parts in the R net control sys tem Consequently defective units must be sent to Permobil or a Permobil approved repairer for repair 75 Permobil C500 Owner s Manual Accessories Accessories Accessories for Permobil power wheelchairs are subject to continuous develop ment Contact your nearest Permobil dealer for more information on the acces sories av
53. the type of airplane in which the wheelchair is to be transported The smaller the airplane is the smaller the wheelchair may be weigh and vice versa Always check with the airline what rules apply If you do not know what type of main fuse your wheelchair has contact Permobil or your service contact Some airlines may refuse to accept acid batteries on board 58 Permobil C500 Owner s Manual Transport General advice for air transport 3 Preventing damage When transported by air the wheelchair will be put with other goods in a con fined space Therefore it is important to take preventive action to minimise transport damage to the wheelchair Cover the control panel with soft shock absorbing material foam plastic or sim ilar and fold it in towards the back rest Protect other protruding objects in a sim ilar manner Tape any loose cables to the seat or covers To ensure that the wheelchair can be transported safely and no nasty surprises crop up at the last minute you should always contact the airline before you travel 59 Permobil C500 Owner s Manual Maintenance and repairs Maintenance and repairs To ensure that your wheelchair works well it is important for it to be used cor rectly and regularly maintained A well maintained wheelchair lasts longer and has a lower risk of faults Toolbag The wheelchair comes with a toolbag with the following contents that can be used for maintenance and min
54. tive when the screen is lit Symbols R net s display has symbols that are always displayed and symbols that are only displayed under certain conditions Below is the typical appearance of the dis play when driving with profile 1 Applicable profile Battery indicator Profile name Speed indicator Indoor Drive Battery indicator The battery indicator displays the status of the battery Constantly on This shows that everything is working correctly Flashing slowly The control system is working correctly but the bat tery needs to be charged as soon as possible Moving The wheelchair s batteries are being charged The wheelchair cannot be driven until the charger has been disconnected and the control system has been restarted 35 Permobil C500 Owner s Manual Speed indicator ii Current profile 1 Indoor Drive In focus vl 2 2 Speed limitation gt Restart Q Design and function This displays the current speed setting The speed setting is adjusted using the keys for higher and lower speed The profile number describes the profile currently being used by the control system The profile text is the name or description of the profile currently being used by the control system When the control system has more than one method for direct control like another joystick module or a double module for companion
55. upplied with your wheelchair or recommended by Permobil Using other chargers may damage the batteries the wheelchair electronics or the charger itself It may also result in parts becoming overheated which may entail a greater risk of fire Be careful when using metal objects when working with batteries A short circuit can easily cause an explosion Always use safety gloves and safety goggles You may only use a charger with a maximum charging current of 10 A average the effective value of the charging current must not exceed 12 A The batteries must be charged in a well ventilated room not in a wardrobe The batteries must not be charged in a bathroom or wetroom If you want to interrupt the charging process the mains voltage should be switched off before the charging contact is disconnected from the wheelchair s charging socket This is to avoid sparking and unnecessarily high wear on the charging contact The charger s charging cable must not be extended The charger may get hot and must not be covered The charger must be placed so that it has free space on all sides The charging contact must be replaced if it is damaged or gets hot during charging Both the con tact on the charger s cable and the wheelchair s charging socket should be replaced if one part is damaged or worn The contacts must be replaced by qualified personnel 54 Permobil C500 Owner s Manual Operation Charging Ensure that the wheelc
56. ury if it broke loose both to persons in the transport vehicle and to the vehicle and the wheelchair itself Do not sit in the wheelchair in a moving vehicle In the case of accident or a sudden stop the user could be thrown from the chair with serious injuries as a consequence Permobil s fixing belt is only designed to hold the user in place and gives no protection in the case of accident Any table or similar mounted on the wheelchair must be removed and secured in a separate loca tion in the vehicle or secured safely to the wheelchair All other wheelchair accessories must be secured to the wheelchair or removed and secured in a separate location in the vehicle so that they do not come loose during transportion with the risk of injury to vehicle passengers in the event of a collision 57 Permobil C500 Owner s Manual Transport General advice for air transport When transporting your wheelchair by air you should primarily pay attention to the following three things 1 Batteries Gel batteries most cases they do not need to be removed from the wheelchair If your wheelchair has an automatic main fuse this must always be in the Off position Acid batteries Most airlines require that batteries be removed from the wheel chair and transported in special boxes that the airline may provide 2 The wheelchair s dimensions and weight How much the wheelchair weighs and how large it is are important depending on
57. ve a seat position saved earlier Maneuvering the seat 1 Press the Mode button one or more times until an icon for seat function appears in the control panel display see illustration 2 Move the joystick to the left or right to select a seat function The icon for the seat function selected appears in the display 3 Move the joystick forwards or back wards to activate the function Below is an example of the icons that may be shown in the display Which icons are shown varies depending on the seat model and available functions Operation MODE PROFILE e Seat function activated If the symbol M appears together with the seat icon this means that a memory function has been activated Move the joystick to the left or right to choose a seat function instead Seat function Seat function Memory function LS Move the joystick to the left or right to select a function The icon for the function selected appears in the display 44 Permobil C500 User Manual Operation Seat functions Not applicable to all seat models Return to drive mode Press the Mode button one or more times until a standard display image with speed indicator appears in the con trol panel display see illustration MODE PROFILE a a gt Standard display image with speed indicator 45 Permobil C500 User Manual Operation Seat functions Not applicable to all seat mod
58. xperience that the wheelchair in any manner is not behaving as expected or if you suspect that something is wrong abort the test drive as soon as possible shut off the wheelchair and get in touch with your service contact or Permobil for more information Permobil C500 Owner s Manual Safety rules Safety Instructions Operation Permobil recommends the use of wheelchair lights at all times user is riding near public rights of way Use extreme caution when driving near unprotected ledges drop offs or on elevated surfaces Unintended movement or excessive speed in these areas can lead to personal injury or property damage Do not drive the wheelchair over any curbs or edges higher than 3 inches When driving over a curb or similarly elevated surface you must cross the sur face at a 90 degree angle perpendicular Crossing such surfaces at any other angle may result in the wheelchair tipping Reduce your speed when driving on uneven terrain or soft surfaces Do not use your wheelchair on stairs or escalators Always use an elevator Do not lift or move the wheelchair by any of its removable parts Doing so could lead to personal injury and property damage including damage to the wheelchair Operation Do not let children drive the wheelchair without supervision Do not drive the wheelchair on public streets or roadways Obey all local pedestrian rules and be aware that vehicle drivers may have difficulty seeing you Do n
59. xternal profile key If the emergency stop key is used or disconnected this symbol flashes 37 Permobil C500 Owner s Manual Design and function Locking the control system The control system can be locked in two different ways These are using a key sequence on the keypad or with a physical key How the control system is locked depends on how the system is programmed Locking with the keypad Press and hold down the on off key while the control system is active After 1 second the control system emits a beep Release the on off key Move the joystick forwards until the control system emits a beep Move the joystick backwards until the control system emits a beep Release the joystick You will hear a long beep The wheelchair is now locked The following screen is displayed Unlocking Press the on off key if the control system is switched off Move the joystick forwards until the control system emits a beep Move the joystick backwards until the control system emits a beep Release the joystick You will hear a long beep The wheelchair is now unlocked Permobil C500 Owner s Manual Design and function Locking with a key Insert and remove the key from the charging contact on the joystick module The wheelchair is now locked The following screen is displayed Unlocking Insert and remove the key from the charging contact The wheelchair is now unlocked 39 Permobil C500 Owner s Manual Operation
60. yres is 200 250 kPa 2 2 5 bar Overfilling entails a risk of explosion The incorrect tire pressure may result in lower stability and maneuverability So check regularly that the tires have the correct pressure 64 Permobil C500 Owner s Manual Maintenance and repairs Fixing belts Check the condition of the fixing belts regularly in case any damage or worn places have developed Brake release Check regularly approximately once a month that the brake release and the brake release lever are working properly When the brakes are released it should not be possible to drive the wheelchair Brake release lever with safety catch 65 Permobil C500 Owner s Manual Maintenance and repairs Battery replacement see also the sticker on the inside of the battery covers 1 Place the wheelchair on a level surface and if possible raise the seat lift for better access 2 Switch off the power supply using the ON OFF key on the control panel and switch the automatic main fuse to Off 3 Undo the knob holding the rear part of the chassis cover and lift the cover up a little 4 Undo the knobs that hold the battery covers in place and fold the covers down 5 Use the battery strap to pull out each battery just far enough to allow you to disconnect the first battery connection 6 Pull the batteries all the way out and disconnect the other battery connections Main fuse in the OFF position Battery cover chassis cover k

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