i.C³® - Helmer
Contents
1. Note The AM PM button is active if 12 hour time format is selected gt Refer to Chapter 6 Display Settings Time Format for instructions in changing between 12 hour and 24 hour time format Save Changes Touch v The message Save is displayed Touch a The date time change is saved Touch to cancel the date time changes Note An event Date Time Change is entered in the Event Log when the date or time is changed Note If the date or time is changed a dashed vertical white line will appear on the temperature graph corresponding to date and time when the change was made 24 Helmer 360175 A A Chapter 8 Operational Settings Restore Factory Settings j gt gt Administrator password gt Restore Factory Settings button Restore all initial factory settings Touch the Restore Factory Settings button The message Restore factory settings is displayed Touch to restore factory settings Touch to cancel restoring factory settings After restoring factory settings verify that the settings are acceptable for the desired operating conditions YAN NOTICE Change settings as needed Delay On Startup J gt Weess gt Technician password gt Device Control Settings button gt Delay on Start Up spin box Delays compressor startup in the event of a power interruption e Adjustable from 1 to 59 minutes e Initial factory setting 2 minutes Auxiliary Systems d gt Weess gt Technician2. Type a maximum of 10 alphanumeric characters on the keyboard As characters are entered they appear at the top of the screen gt Refer to Chapter 14 Alphanumeric Keyboard for details on using the keyboard Touch to save entry and return to Settings screen The new Unit ID is displayed in the button and on all screens 13 Helmer 360175 A A Brightness EJ Brightness Setting 3 30 pm 1 BETA2 10 31 2013 Brightness xt SES KST The backlight on the i C monitor has three settings Select a different brightness setting Touch any button 14 Helmer Chapter 6 Display Settings 360175 A A Home Screen Temperature Graph Screensaver d gt Wess gt Administrator password The Home screen is equipped with a graph that displays temperature over 24 hours Home 3 43 pm BETA2 10 31 2013 80 0 C 12 pm 4pm 8 pm 12 am 03 09 2014 Sunday Return to the Home screen Touch anywhere on the graph Chapter 6 Display Settings Note Inactivity of two minutes duration on any i C screen with no active alarms results in automatic display of the Home screen Temperature Graph screensaver with the following exceptions e ifa numeric keypad overlay or alphanumeric keyboard screen is displayed inactivity will not cause the Home screen Temperature Graph screensaver to be displayed e fthe Device Status and History screen a selection overlay Sensor Calibration screen Download
3. gh Helmer P C3 User Guide For Helmer i Series Ultra Low Freezers 360175 A A Document History Revision Date CO Supersession Revision Description A 18 APR 2014 9275 n a Initial release Date submitted or change order review Actual release date may vary i Helmer 360175 A A Contents erer E EE e IV COV elteren IV SH EE IV Tel E 3 SE 3 US TG TO Ee 6 Oaer NES e EE H eA Ae OG OU ABC EE SES el SUN OW E EAE A EE sates arcepad T E ter ncadvers een E I be ue lege EE 8 leunie enle 8 Chapter 4 LO Applications AFPS vacisareneeesaeercasistseeutrend ere RNE EEEE EE AEREE int 9 GRT E ee 9 Beie a COn e 11 PLOWING Cl eel E E E E E N A E E A A E A E E T 11 ehamter O DSP EEN gege 2 Biere 14 Home Screen Temperature Graph GcCreensaver eee ee e e ee e eee e 15 EEN a Tem rnb GD ern EN 16 Viewing the Temperature Gran 16 Pree EE H ee EEN 17 Password Protection of the Settings Screen eee eee ee eee 17 Chamber Temperature Setpoint ee eee ee e eee Ly EE I E E EE A EAE EE A EEE E A EE E AAE AE EE 18 SAIC Fas wWord le EE 18 SED e ener 18 Bie NES EE 19 Be reae nie Melde EE 19 Sy He EL EE 23 Bee Ee g A EPA E E EEA A E A EAE ET 24 Restore SLS LE Cen Tn SC DAT O EE ZO ii Helmer 360175 A A PAM le E SE TSE TUM TNA EE 26 ee VI RI 27 AT pn E TEE 27 SEP CONSUL AIS Tn 28 INOM CONMGUT ADS TTT 30 Chapter 10 Temperature Calibration and Control ES Ebene Tele ee 33 SEH e E e E 34 Ce Adee MVPD n
4. Description Default Value Change Password Sounds Alarm Volume Alarm Tone Unit ID Date Format Day Month Year Time Format Minute Hour AM PM Language Temperature Units Password Protection Temp Graph Screensaver Brightness Alarm Settings Temperature Calibration Settings Temperature Setpoint Restore Factory Settings Access Control Touchpad Access Control as Home Page 54 Helmer Change password used to access i C Settings Turn sound on or off does not include alarms Audible alarm volume Audible alarm tone Unique identification number for the i C system Date display format Calendar day Calendar month Calendar year Time display format Minute value Hour value AM or PM value Language displayed on the i C screen Temperature units C F Protect i C Settings from unauthorized changes Display temperature graph on Home screen LC display screen brightness Access alarm setpoint settings Set sensor temperature values to match measured temperature values Set freezer operation temperature Change all settings to factory default values Prevent chamber access without entry of a valid PIN Display Access Control keypad on the Home screen 1234 On 9 3 i C serial number MM DD YYYY Set at the factory Set at the factory Set at the factory 12 hour Set at the factory Set at the factory Set at the factory English C On On 3 brightest Refer to Alarm Settings ta
5. Refer to Chapter 8 Operational Settings Restore Factory Settings for details on restoring factory settings Calibrate the 1 C Screen If the display board or touchscreen is replaced the screen must be calibrated gt Refer to the product service manual for touchscreen calibration instructions Care of the i C Screen NOTICE The i C screen uses a sensitive touch technology e To avoid damage to the touchscreen do not apply pressure on the front of the monitor bezel or around the screen borders e To preserve optimal touch sensitivity keep the screen clean of foreign objects Avoid excessive dust accumulation on the screen e Do not expose the i C screen to liquids or a harsh environment that contains excessive dust heat or humidity e Clean the i C screen with a clean dry cotton cloth Operation and Service Manuals Refer to the CD shipped with the product Manuals are also available at http www helmerinc com support knowledge center index 52 Helmer 360175 A A 1 C2 Icon Reference Guide Chapter 15 Support and Other Information Note All i C Application icons are included in this guide Contact Helmer Technical Service for information about optional applications Image Name Home Event Log icon indicator LC Settings LC Applications APPS Back Arrow Alarm Conditions icon indicator Download Upload Mute On Off button 53 Helmer Function e Navigate to the H
6. 3 Enter anew PIN 4 digits for the user profile the touch Ke The numeric keypad is closed and the new PIN is displayed in the table Touch to cancel editing the PIN The numeric keypad is closed without changing the PIN in the table Note Only the PIN can be edited when editing a user profile an individual user ID can not be edited To change a user ID delete the user ID then create a new user ID and PIN 49 Helmer 360175 A A Chapter 14 Alphanumeric Keyboard Chapter 14 Alphanumeric Keyboard The i C features an alphanumeric keyboard for data input The keyboard is automatically displayed when performing operations which require text input such as creating user profiles for Access Control or acknowledging events As buttons are touched on the keyboard the corresponding character is displayed in the text window at the top of the screen U S Keyboard 999837 The U S keyboard consists of five screens e Uppercase characters e Lowercase characters e Uppercase extended characters e Lowercase extended characters e Symbol 50 Helmer 360175 A A Chapter 14 Alphanumeric Keyboard Common Buttons Buttons for text entry editing save cancel functions and uppercase and lowercase keyboards are included The extended character keyboard and symbol keyboard are included for U S language only Toggle the Uppercase Lowercase button to navigate between the lowercase and uppercase character keyboard The lowercase characte
7. 45 Helmer 360175 A A Chapter 13 Access Control Chapter 13 Access Control Integrated electronic Access Control limits user access providing secure storage When this feature is enabled a valid personal identification number PIN must be entered to open the freezer door gt Refer to the product operation manual for detailed instructions on using the Access Control lock under normal conditions and during an AC power failure Access Control screen Access Control 3 55 pm BETA 2 10 31 2013 80 0 C gn DSL Ambient Temp Access Control as the home screen Access Control Home 3 56 pm BETA2 10 31 2013 80 0 C mem 25 026 Ambient Temp gt Refer to Chapter 11 Information Logs Access Log for details on viewing the Access Log Viewing the Access Control Screen i gt Temperature and Alarm Conditions are displayed on the left side of the keypad When the screen is first displayed the Closed Padlock indicator is displayed Enter PIN is displayed above the locked indicator Enter the PIN Use the keypad As each number is entered an asterisk appears If an incorrect PIN is entered the message Access Denied is displayed 46 Helmer 360175 A A Chapter 13 Access Control Access Control as the Home Screen Si E The Access Control Home Screen can be substituted for the standard Home screen Turn the Access Control Home Screen on or off Toggle the Access Control as
8. Helmer for Technical Service contact information Alarm display on Home screen reads Communication Failure 3 Setting is not adjustable Triggered if the database is corrupted The database is archived and a new database is automatically created Freezer will continue to run with previously saved settings Contact Helmer Technical Service Refer to Chapter 15 Support and other Information Contact Helmer for Technical Service contact information Note The Communication Failure 3 alarm indicator appears on the Home screen and the Comm Fail event appears in the Event Log until the event has been acknowledged gt Refer to Chapter 11 Information Logs Event Log Detail Screen Acknowledging Events for details on using Event Acknowledgement 32 Helmer 360175 A A Chapter 10 Temperature Calibration and Control Chapter 10 Temperature Calibration and Control Chamber Temperature Setpoint gt gt Administrator password gt Chamber Temperature Setpoint spin box Settings 3 29 pm J BETA2 10 31 2013 Chamber Temperature Reine Setpoint Alarm Settings Users and Passwords Sound Settings Display Settings Marian P L e Change the chamber temperature setpoint Touch the Chamber Temperature Setpoint spin box to set temperature The temperature setpoint is the temperature at which the freezer operates e Adjustable from 50 0 C to 99 0 C e nitial factory setting 8
9. displayed for the Clean Filter alarm event Note If the i C triggers a bonk sound while entering text for the cause of the alarm condition enter a space character to wrap text to the next line and continue entering text A maximum of three lines of text may be entered gt Refer to Chapter 14 Alphanumeric Keyboard for details on using the keyboard Touch the Signature button The alphanumeric keyboard is displayed gt Refer to Chapter 14 Alphanumeric Keyboard for details on using the keyboard Enter the user name or user initials Touch the Save button The message Save is displayed Touch a A green check mark is displayed in the event row on the Event Log screen The date and time of the event acknowledgement is automatically added to the Signature button The event information is saved and can no longer be edited Touch to cancel the save operation Note All three fields must be completed for data to be saved If the Home or Back buttons are touched prior to touching the Save button no information will be saved 39 Helmer 360175 A A Chapter 11 Information Logs Access Log S D 0 The Access Log screen contains a record of each user authenticated access event A maximum of 100 most recent events can be viewed on the Access Log screen gt Refer to Chapter 13 Access Control for details on using Access Control The Access Log shows information from controlled access chambe
10. password gt Auxiliary Systems button Enable and disable communication between the i C and auxiliary systems Auxiliary Systems 3 47 pm l BETA2 10 31 2013 USB Port RS232 Port Off o LN2 CO2 Backup On Roumo System Input USB Port Turn the USB port on or off Toggle the USB Port button RS 232 Port Turn the RS 232 data port on or off Toggle the RS 232 Port button 25 Helmer 360175 A A Chapter 8 Operational Settings LN CO Backup System Input Enable or disable the liquid nitrogen carbon dioxide backup system input Toggle the LN CO Backup System Input button Test Functionality F J gt Wes gt Technician password gt Test Functionality button Test the functionality of certain features on the freezer that are controlled or monitored by the i C Test Functionality 3 47 pm BETA2 10 31 2013 Door Locked NO Door Locked Unlock the door for a pre determined time interval Toggle the Door Locked button NO Note After the pre determined time interval has elapsed the setting is automatically reset to YES locked This feature prolongs the life of the lock 26 Helmer 360175 A A Chapter 9 Alarm Settings Chapter 9 Alarm Settings Dea gt gt Administrator password gt Alarm Settings button Alarm Settings control the conditions and timing of New Event and Alarm Condition indicators that are displayed on the Home screen The New Event indicator is
11. where there is a change in the date or time such as when returning to standard time from daylight savings time e Awhite dashed vertical line appears on the graph where there is a change in the high alarm limit or low alarm limit e A gray dashed vertical line appears on the graph where the freezer is powered on 16 Helmer 360175 A A Chapter 8 Operational Settings Chapter 8 Operational Settings e gt k gt Administrator password The i C Settings screen is where all i C system settings are configured Note The i C system requires up to 30 seconds to save configuration changes Do not turn the power off until 30 seconds have elapsed Settings Settings 3 29 pm 3 29 pm j BETA2 10 31 2013 BETA2 10 31 2013 Chamber Temperature Regen Setpoint Display Settings Device Status and History Alarm Settings Users and Passwords Sensor Calibration Sound Settings Date Time Restore Factory Settings Marinan l EEN O Password Protection of the Settings Screen Display Settings The i C Settings screen is password protected to prevent unauthorized changes unless password protection is turned Off using the Users and Passwords button on this screen e Initial factory setting On Note Helmer recommends that password protection remain On Access the Settings screen 1 If password protection is turned On Touch the i C Settings icon to bring up a numeric keypad Enter the current pas
12. 0 0 C 33 Helmer 360175 A A Chapter 10 Temperature Calibration and Control Sensor Calibration l d gt gt Technician password gt Sensor Calibration button Note If the Administrator password is entered the offset spin boxes are grayed out and cannot be changed The Chamber and Ambient spin boxes can still be changed Calibration adjusts temperature sensor readings so that the value displayed matches the actual temperature as measured by an independent thermometer Sensor Calibration Sensor Calibration 3 50 pm 3 50 pm J BETA2 10 31 2013 J BETA2 10 31 2013 X Sensor Reading Calibrated Offset Low Stage Compressor AN7 2352 Reference Offset Reading ae g a Chamber RTD4 86 7 C 36 7 C d Cascade Heat RTD3 36 1 C ss 10 C h Exchanger Ambient at intake RTD2 25 0 mm 25 0 C EI High Stage Compressor RTD1 62 4 C me 0 5 C ss Discharge ate a s Compressor AN7 23 5 C 15 C sfa High Stage Condenser RTD5 35 4 C m 10 C ischarge Discharge Cascade Heat RTD3 36 1 C amra The spin boxes are used to calibrate the temperature sensor readings and the offset values Set calibration parameters Touch plus or minus on the adjacent spin box until the correct value is displayed Calibrated temperature values and offset values are set at the factory and should not be changed unless YAN norice directed by Helmer Technical Service Note The chamber temperature sensor may r
13. A Chapter 13 Access Control Access Control Setup S D D The Access Control Setup screen allows management of multiple user profiles Up to 100 user profiles can be set up Access Control Setup 3 57 pm J BETA 2 10 31 2013 Add User DAAG User Edit PIN VA HU Table Elements e UserID e PIN Note The i C includes one supervisor profile The supervisor profile does not allow access to the freezer Add a User Profile 1 Touch the Add User button The alphanumeric keyboard is displayed gt Refer to Chapter 14 Alphanumeric Keyboard for details on using the keyboard 2 Enter the user ID for the new user profile Touch v to store the user ID The alphanumeric keyboard is displayed Enter the PIN four digits for the new user profile LP De LA Touch to store the PIN The User ID and PIN for the new user profile is displayed in the table Delete a User Profile 1 Touch the data row of the user profile to be deleted The data row is highlighted in blue 2 Touch the Delete User button The message Delete User is displayed 3 Touch Z to delete the user profile The user ID and PIN are deleted from the table Touch to cancel deletion of the user profile 48 Helmer 360175 A A Chapter 13 Access Control Edit a User Profile 1 Touch the data row of the user profile to be edited The data row is highlighted in blue 2 Touch the Edit PIN button The numeric keypad is displayed
14. Gray text Downloaded Table Elements e Event Type of event that occurred e Start Date Date event occurred e Start Time Time event condition began e Start Temp Temperature at start of alarm event e End Time Time event condition ended e End Temp Temperature at end of alarm event e Action Indicator of corrective action recorded Note Data rows in the Event table can be sorted in ascending or descending order by touching column headings 36 Helmer 360175 A A Chapter 11 Information Logs Event Messages Event names are displayed in the Event column on the Event Log screen Note The event names may be truncated when they appear on the Home screen and Event Log screen Full length event names are shown on the Event Log Detail screen Event Displayed As Clean Filter Clean Filter CO2 LN2 Backup System Active CO IN Communication Failure Board Communication Failure Comm Fail Communication Failure Data Integrity Failure Comm Fail Communication Failure File Reading Failure Comm Fail Date Time Change Date Time Door Open Door Open High Ambient Temperature Hi Ambient High Chamber Temperature Hi Temp Low Ambient Temperature Lo Ambient Low Battery Voltage Lo Battery Low Chamber Temperature Lo Temp No Battery No Battery Power Failure High Voltage Power Fail Power Failure Low Voltage Power Fail Power Failure No AC Power Fail Power Up Power Up Refrigeration System High Refrigerant Pressure Refrig Sys Refrige
15. Home Screen button on the i C Settings screen e nitial factory setting for the Access Control Home Screen option Off When Access Control Home Screen is turned off e The standard Home screen is displayed e The keypad is accessed by touching the Access Control icon located on the i C APPS screen and or the Home screen Note It is recommended that the Access Control icon be moved to the Home screen if the Access Control Home Screen is disabled Use the Icon Transfer application Initial Entry into Access Control Setup Ke d gt Wes gt Administrator password gt gt Access Setup Enter the supervisor PIN to set up Access Control Note In the event the owner of the supervisor PIN becomes unavailable contact Helmer Technical Service to reset the supervisor PIN 3 56 pm 10 31 2013 SMITH JONES LARRY Denied VA Entry Into Access Control Setup 1 Touch the Access Log button on the Settings screen Touch the Access Setup button The numeric keypad is displayed 2 Enter the factory supervisor PIN then touch the Enter button The numeric keypad closes and the Access Control Setup screen is displayed e Initial factory supervisor PIN 5625 Note The supervisor PIN does not allow access to the freezer At least one user ID must be set up to gain access to the freezer Note The supervisor PIN should be changed to prevent unauthorized user ID setup The supervisor PIN can not be deleted 47 Helmer 360175 A
16. Screensaver Turn the Temperature Graph Screensaver on or off Toggle the Temperature Graph Screensaver button e nitial factory setting On Return to the Home screen Touch anywhere on the graph Note The Temperature Graph Screensaver button is disabled and shaded if Access Control as Home Screen is set to On Note Inactivity of two minutes duration on any i C screen with no active alarms results in automatic display of the Home screen Temperature Graph Screensaver with the following exceptions e ifa numeric keypad overlay or alphanumeric keyboard screen is displayed inactivity will not cause the Home screen Temperature Graph Screensaver to be displayed e fthe Device Status and History screen a selection overlay Sensor Calibration screen Download screen Upload screen or any screen in the technician level settings screen is displayed inactivity will not cause the Home screen Temperature Graph Screensaver to be displayed e f Access Control is set as the Home screen the i C will revert to the Access Control home screen after two minutes of inactivity with the exceptions noted above Ambient Temperature Display Turn the Ambient Temperature Display on or off Toggle the Ambient Temperature Display button e nitial factory setting On Unit ID Set or change the unit ID Touch the Unit ID button The alphanumeric keyboard is displayed e Initial factory setting serial number displayed in button until changed by user
17. Y date month year e Initial factory setting MM DD YY gt Refer to Chapter 8 Operational Settings Date Time Screen for details on setting the date Time Format Select the time format Toggle the Time Format button to select 12 hour or 24 hour e nitial factory setting 12 hour gt Refer to Chapter 8 Operational Settings Date Time Screen for details on setting the time Temperature Units Select the temperature units Toggle the Temperature Unit button to select Celsius C or Fahrenheit F e nitial factory setting Celsius Note If temperature units are changed the i C temperature setpoints and alarm settings should be recalibrated Note When changing temperature units the i cC temperature graph can take up to one minute to update 12 Helmer 360175 A A Chapter 6 Display Settings Access Control as Home Screen Set Access Control as the Home Screen Toggle the Access Control as Home Screen button e nitial factory setting On gt Refer to Chapter 13 Access Control for details on using Access Control Note When Access Control as the Home Screen is toggled off the standard Home screen is displayed The Access Control keypad is accessed by touching the Access Control icon located on the Home screen Note It is recommended that the Access Control icon be moved to the Home screen if the Access Control Home Screen is disabled Use the Icon Transfer application Temperature Graph
18. assword button The numeric keypad is displayed 2 Enter anew administrator password four digits then touch L The numeric keypad remains on the screen 3 Re enter the administrator password then touch a The numeric keypad is closed and the password is saved Touch to cancel changing the administrator password Configure Access Control Accounts gt Refer to Chapter 13 Access Control for details on configuring individual Access Control user accounts Sound Settings d gt Wess gt Administrator password gt Sound Settings button Enable disable all sounds excluding alarms Toggle the Sounds button e nitial factory setting On Set the alarm volume Touch the Alarm Volume spin box to set volume e Adjustable from 1 to 9 e Initial factory setting 9 Set the alarm tone Touch the Alarm Tone spin box to select the tone e Adjustable from 1 to 4 e Initial factory setting 3 Sample alarm tones Touch the Try It button to sample alarm tones 18 Helmer 360175 A A Chapter 8 Operational Settings Display Settings j gt gt Administrator password gt Display Settings button gt Refer to Chapter 6 Display Settings for details on configuring individual display settings Device Status and History d gt k gt Administrator password gt Device Status and History button d gt U gt Technician password gt Device Status and History button The Device Status and History screen allow
19. ble Refer to service manual Refer to service manual Refer to service manual On off 360175 A A Chapter 15 Support and Other Information Alarm Settings OO gt Alarm Settings Setting Description Default Value High Temp setpoint Chamber temperature at which high temperature alarm condition occurs 70 0 C High Temp time delay Time after high chamber temperature alarm condition occurs until alarm sounds 0 minutes Low Temp setpoint Chamber temperature at which low temperature alarm condition occurs 90 0 C Low Temp time delay Time after low chamber temperature alarm condition occurs until alarm sounds 0 minutes High Ambient setpoint Ambient temperature at which high temperature alarm condition occurs 30 0 C High Ambient time delay Time after high ambient temperature alarm condition occurs until alarm sounds 15 minutes Low Ambient setpoint Ambient temperature at which low temperature alarm condition occurs 15 0 C Low Ambient time delay Time after low ambient temperature alarm condition occurs until alarm sounds 15 minutes Power Failure Time after power failure occurs until alarm sounds 1 minute Sensor Failure Time after sensor failure occurs until alarm sounds 0 minutes Door Open Time Time door remains open until alarm sounds 1 minute Event Log Codes In the downloaded CSV data file each event name is identified by an event code number Code Description Code Description 1 Unknown Error Type 17 Powe
20. displayed in the information header on the Home screen Alarm condition messages and temperature readings are displayed in the display zone of the Home screen S 3 48 pm 10 31 2013 10 31 2013 Set Point Time Delay Power Failure High Temperature me 50 0 C d Omin d Power Failure s 10min d Door Open Time i i 35 0 C Sensor Failure Omin d Ao ae Door Open Time limin eb A Alarm Parameters Set the parameter for each alarm type using the adjacent spin box or toggle button Alarm Temperature Setpoint The setpoint is the temperature at which the alarm high or low is activated Increase or decrease each parameter Touch the plus or minus side of the spin box until the correct value is displayed Alarm Time Delay Duration Set the duration of the alarm condition before the alarm is activated Increase or decrease each parameter Touch the plus side or minus side of the spin box until the correct value is displayed 27 Helmer 360175 A A User Configurable Alarms High Chamber Temperature Alarm display on Home screen reads High Temperature e Triggered when chamber temperature is above high alarm setpoint Temperature Setpoint e Adjustable from 40 0 C to 100 0 C e nitial factory setting 70 0 C Time delay e Adjustable from 0 to 99 minutes e Initial factory setting 0 minutes Low Chamber Temperature Alarm display on Home screen reads Low Temp
21. duct and c fully inspect and test the product to ensure the maintenance or service has been performed properly Safety Definitions The following general safety alerts appear with all safety statements within this manual Read and abide by the safety statement that accompanies the safety alert symbol A CAUTION The safety statement that follows this safety alert symbol indicates a hazardous situation which if not avoided could result in minor or moderate injury A NOTICE The safety statement that follows this safety alert symbol indicates a situation which if not avoided could result in damage to the product or stored inventory iv Helmer 360175 A A Chapter 1 Overview Chapter 1 Overview A CAUTION To avoid injury before using this product refer to chapter 2 3 in the associated operation manual Features The i C consists of an intuitive user interface and icon driven touchscreen The touchscreen is contained within the instrument bezel as are additional features Touchscreen The interface to the i C system USB Port Connect a flash memory device to download temperature data or upload firmware updates Audio Speaker Provides an audible signal when alarm conditions are met Also provides audible signal when screen icons and buttons are touched Touchscreen USB Port Audio Speaker bottom of bezel 5 Helmer 360175 A A Chapter 1 Overview Using the Touchscreen The touchscreen and touch
22. eading of the high stage compressor discharge temperature sensor including the offset value Compressor Discharge Temperature History 1 34 pm 02 27 2014 f High Stage 7 Day Graph Navigate to the High Stage Compressor Discharge Temperature History screen Touch the High Stage Compressor Discharge button The High Stage Compressor Discharge Temperature History screen is displayed High Stage Condenser Discharge Temperature History The High Stage Condenser Discharge button displays the current reading of the high stage condenser discharge temperature sensor including the offset value T High Stage Condenser Discharge Temperature History 1 34 pm L K 02 27 2014 7 Day Graph Navigate to the High Stage Condenser Discharge Temperature History screen Touch the High Stage Condenser Discharge button The High Stage Condenser Discharge Temperature History screen is displayed 22 Helmer 360175 A A Chapter 8 Operational Settings Voltage History The Voltage button displays the electrical power voltage applied to the freezer Voltage History 1 33 pm LS 02 27 2014 7 Day Graph Navigate to the Voltage History screen Touch the Voltage button The Voltage History screen is displayed High Stage Compressor State High Stage Compressor State displays the current state of the high stage compressor as read by the i C system If the i C system has turned the high stage compressor on the current status is On I
23. easured by the high stage compressor discharge sensor e Adjustable from 10 0 C to 10 0 C e Initial factory setting varies High Stage Condenser Discharge Offset Adjusts the displayed high stage condenser discharge temperature relative to the temperature measured by the high stage condenser discharge sensor e Adjustable from 10 0 C to 10 0 C e Initial factory setting varies 35 Helmer 360175 A A Chapter 11 Information Logs Chapter 11 Information Logs Event Log b OR The Event Log shows information from alarm events A maximum of 100 most recent events can be viewed on the Event Log screen gt Refer to Chapter 12 Data Transfer Downloading Temperature and Event Data for details on downloading event data Event Log 3 50 pm BETA2 10 31 2013 Door Openings Today 0 Yesterday 0 Power Up 10 31 2013 11 41 am 86 7 C 11 41 am 86 7 C Power Up 10 31 2013 10 59 am 5 0 C 10 59 am 5 0 C Refrig Sys 10 31 2013 2 59 pm 5 0 C 11 02 am 84 3 C Hi Temp 10 31 2013 2 59 pm 5 0 C 11 02 am 84 3 C Sensor Fail 10 31 2013 2 59 pm 5 0 C 11 02 am 84 3 C CO2 LN2 10 31 2013 2 59 pm 5 0 C 11 02 am 84 3 C Door Open 10 31 2013 2 59 pm 5 0 C 11 02 am 84 3 C VA Viewing the Event Log To scroll through the log Touch and hold the bidirectional Arrows To navigate to the Event Detail screen Touch the Event Event Log Formatting e Bold text Not yet viewed e Normal text Viewed e
24. elay e Adjustable from 0 to 99 minutes e Initial factory setting 15 minutes Low Ambient Temperature Alarm display on Home screen reads Low Ambient e Triggered when ambient temperature is below low ambient alarm setpoint Temperature Setpoint e Temperature Setpoint adjustable from 5 0 C to 40 0 C e nitial factory setting 15 0 C Time delay e Adjustable from 0 to 99 minutes e Initial factory setting 15 minutes 29 Helmer Chapter 9 Alarm Settings 360175 A A Non Configurable Alarms Compressor Temperature Alarm display on Home screen reads Refrig System e Setting is not adjustable e Triggered when high stage or low stage compressor discharge temperature is too high Condenser Temperature Alarm display on Home screen reads Clean Filter e Setting is not adjustable e Triggered when high stage condenser temperature is too high relative to ambient temperature Clean Filter Alarm display on Home screen reads Clean Filter e Setting is not adjustable e Triggered when filter cleaning interval is reached CO LN Active Alarm display on Home screen reads CO LN Active e Setting is not adjustable e Triggered if CO LN backup system is activated Low Battery Alarm display on Home screen reads Low Battery e Setting is not adjustable e Triggered after approximately 18 hours of battery use Chapter 9 Alarm Settings Note The batt
25. emperature and Alarm Condition are displayed on the left side of the screen Using i C3 Applications Navigate to an application screen Touch the associated application icon Information Logs Access all available data log applications Contact Helmer Scientific View contact information for Helmer Scientific and firmware revision numbers EJ Display Settings Adjust monitor screen brightness Temperature Graph View current and historical chamber temperature data and alarm events 9 Helmer Chapter 4 i C Applications APPS 360175 A A Chapter 4 LC Applications APPS Downloads Download information log s Uploads Upload firmware updates 1 C gt Settings All LC system settings are configured and other preferences selected from the i C Settings screen Note The i C Settings screen is password protected unless password protection is turned Off from the i C Settings screen If accessing the i C for the first time use the factory originated password 1234 Icon Transfer Reposition application icons on the Home and Applications screens Access Control Display keypad for freezer access Note The Access Control icon is only visible when the Access Control feature is enabled 10 Helmer 360175 A A Chapter 5 Icon Transfer Chapter 5 Icon Transfer From this screen icons can be moved between the Home screen and i C Applications screen or repositioned on the
26. equire periodic calibration Refer to the operation manual for the preventive maintenance schedule and the service manual for instructions in calibrating the chamber temperature sensor Chamber Calibration Calibrated temperature for the chamber temperature sensor Note The i C system limits the calibration adjustment to 10 0 C of the current chamber temperature sensor reading e Adjustable from 99 0 C to 50 0 C e Initial factory setting varies Ambient Calibration Calibrated temperature for the ambient temperature sensor Note The i C system limits the calibration adjustment to 10 0 C of the current ambient temperature sensor reading e Adjustable from 5 0 C to 40 0 C e Initial factory setting varies 34 Helmer 360175 A A Chapter 10 Temperature Calibration and Control Low Stage Compressor Discharge Offset Adjusts the displayed low stage compressor discharge temperature relative to the temperature measured by the low stage compressor discharge sensor e Adjustable from 10 0 C to 10 0 C e Initial factory setting varies Cascade Heat Exchanger Offset Adjusts the displayed cascade heat exchanger temperature relative to the temperature measured by the cascade heat exchanger sensor e Adjustable from 10 0 C to 10 0 C e Initial factory setting varies High Stage Compressor Discharge Offset Adjusts the displayed high stage compressor discharge temperature relative to the temperature m
27. erature e Triggered when chamber temperature is below low alarm setpoint Temperature Setpoint e Temperature Setpoint adjustable from 40 0 C to 100 0 C e nitial factory setting 90 0 C Time delay e Adjustable from 0 to 99 minutes e Initial factory setting 0 minutes Power Failure Alarm display on Home screen reads Power Failure Chapter 9 Alarm Settings e Triggered when electrical power to the freezer has been disrupted when line voltage exceeds maximum electrical system voltage tolerance or when line voltage falls below minimum electrical system voltage tolerance e Adjustable from 0 to 99 minutes e Initial factory setting 1 minute Sensor Failure Alarm display on Home screen reads Sensor Failure e Triggered when LC control and monitoring system has lost communication with a temperature sensor s e Adjustable from 0 to 99 minutes e Initial factory setting 0 minutes 28 Helmer 360175 A A Door Open Time Alarm display on Home screen reads Door Open e Triggered when door is open beyond specified duration e Adjustable from 0 to 5 minutes e Initial factory setting 1 minute High Ambient Temperature Alarm display on Home screen reads High Ambient e Triggered when ambient temperature is above high ambient alarm setpoint Temperature Setpoint e Temperature Setpoint adjustable from 5 0 C to 40 0 C e nitial factory setting 30 0 C Time d
28. erature sensor T Ambient at intake Temperature History 1 33 pm q K 02 27 2014 7 Day Graph Navigate to the Ambient at Intake Temperature History screen Touch the Ambient button The Ambient at Intake Temperature History screen is displayed 20 Helmer 360175 A A Chapter 8 Operational Settings Low Stage Compressor Discharge Temperature History The Low Stage Compressor Discharge button displays the current reading of the low stage compressor discharge temperature sensor including the offset value Low Stage Temperature History 1 34 pm Compressor Discharge 02 27 2014 7 Day Graph Navigate to the Low Stage Compressor Discharge Temperature History screen Touch the Low Stage Compressor Discharge button The Low Stage Compressor Discharge Temperature History screen is displayed Cascade Heat Exchanger Temperature History The Cascade Heat Exchanger button displays the current reading of the cascade heat exchanger temperature sensor including the offset value Cascade Heat Exchanger Temperature History 1 34 pm L K 02 27 2014 7 Day Graph Navigate to the Cascade Heat Exchanger Temperature History screen Touch the Cascade Heat Exchanger button The Cascade Heat Exchanger Temperature History screen is displayed 21 Helmer 360175 A A Chapter 8 Operational Settings High Stage Compressor Discharge Temperature History The High Stage Compressor Discharge button displays the current r
29. ere e 36 Sd Ee Els Sled ere RE 38 PS Ee 40 ee a Daa lee E 41 Download lemperature and Event Dala sss sese eee ee ee eee Al MO AO PIMA RIO OG TT 43 es Kee e Ree ata 46 Chapter E Alphanumeric Ke DOA EE 50 DK EE DO OMON E T eil Chapter 15 Support and Other InformatiON EE 52 Some IVS lr E E E E E A NE A EE stat sora g one AA E 52 ENEE EE OZ S ne Ea E 92 O ioum eee E 92 Operatonand Kee e Ee oe csccsz taal tesed areinett oats aaeitecun saticagalesee opine eniinwantadaasbdvnedcaniapeadtendncesieen taedsennnnddemedosoase DZ Be Icon EI oS ee oe WU ePIC E EE 54 iii Helmer 360175 A A About this User Guide About this User Guide The i C User Guide provides information about use of the i C as it pertains to Helmer ultra low freezers Refer to product operation or service manual for general information Refer to the service manual for additional information about the equipment on which the i C is installed Copyright and Trademark Helmer i Series and i C s are trademarks or registered trademarks of Helmer Inc in the United States of America Copyright 2014 Helmer Inc Helmer Inc doing business as DBA Helmer Scientific and Helmer Safety The operator or technician performing maintenance or service on Helmer Scientific products must a inspect the product for abnormal wear and damage b choose a repair procedure which will not endanger his her safety the safety of others the product or the safe operation of the pro
30. ery must be allowed to charge at least 72 hours after the last Low Battery alarm event in order to provide approximately 18 hours of battery life before the Low Battery alarm is triggered No Battery Alarm display on Home screen reads No Battery e Setting is not adjustable e Triggered if battery is removed or if battery voltage has dropped below a pre determined level 30 Helmer 360175 A A Chapter 9 Alarm Settings Refrigeration System Alarm display on Home screen reads Refrig System gt Contact Helmer Technical Service Refer to Chapter 15 Support and other Information Contact Helmer for Technical Service contact information e Triggered if refrigerant pressure is too high high stage or low stage compressor temperature is too high or high stage or low stage compressor fails Emergency Mode Alarm display on Home screen reads Emergency Mode gt Contact Helmer Technical Service Refer to Chapter 15 Support and other Information Contact Helmer for Technical Service contact information e Setting is not adjustable e Triggered if chamber temperature sensor fails e Alarm is only displayed on Home screen Note When the freezer is in Emergency Mode the freezer will continue to operate with the high stage compressor operating at 100 duty cycle and the low stage compressor operating normally unless one or both of the following conditions are met e An over pressure condition exi
31. f the i C system has turned the high stage compressor off the current status is Off Low Stage Compressor State Low Stage Compressor State displays the current state of the low stage compressor as read by the i C system If the i C system has turned the low stage compressor on the current status is On If the i C system has turned the low stage compressor off the current status is Off Sensor Calibration Lr gt gt Technician password gt Sensor Calibration button gt Refer to Chapter 10 Temperature Calibration and Control Sensor Calibration for details calibrating the temperature sensors 23 Helmer 360175 A A Chapter 8 Operational Settings Date Time Screen gt Q gt Administrator password gt Date Time button Date Time 3 47 pm J BETA2 10 31 2013 Hour Minute AM PM Set the Date Set the day Touch the Day spin box until the correct day is displayed Set the month Touch the Month spin box until the correct month is displayed Set the year Touch the Year spin box until the correct year is displayed gt Refer to Chapter 6 Display Settings Date Format for instructions in changing the date format Set the Time Set the hour Touch the Hour spin box until the correct hour is displayed for 12 hour format select AM or PM Set the minute Touch the Minute Set spin box until the correct minute is displayed Set the AM PM format Toggle the AM PM button to select AM or PM
32. i C APPS screen Icon Transfer 3 28 pm BETA2 10 31 2013 Home Screen APPS Screen Icons m Of m Es To view additional icons Touch scroll to the right or left Reposition icons Drag icons with a touch drag motion of the finger Drag the selected icon directly over the icon that is currently located in the targeted position Home Screen Icons A maximum of five icons can be displayed on the Home screen Note The i C APPS icon appears dimmed because it must remain in the first left position on the Home screen and cannot be transferred 11 Helmer 360175 A A Chapter 6 Display Settings Chapter 6 Display Settings Dea gt gt Administrator password gt Display Settings button From this screen individual display settings can be changed or switched on or off Display Settings l Display Settings 3 29 pm 3 30 pm j BETA 2 10 31 2013 BETA 2 10 31 2013 Language English Temperature Units DD MM YY Access Control as Home Screen Time Format 24 Temperature Graph Off O Screensaver Temperature Units ap Ambient Temperature Off O Display Access Control On Beidel Unit ID BETA 2 as Home Screen egen a Date Format Language Select the language Touch the Language button and a drop down list is displayed Touch to select the language e nitial factory setting English Date Format Select the date format Toggle the Date Format button to select MM DD YY month date year or DD MM Y
33. inimum and maximum temperature for each sensor during the event Acknowledging Events Use the Event Acknowledgement buttons to select the cause of an alarm event identify the corrective action taken and identify the user who entered the acknowledgment information This information is stored and can be downloaded for record keeping Touch the Event Cause button The Event Cause drop down list is displayed Touch the cause of the alarm event e Door Open e Inventory e Dirty Filter e Other Note If Other is touched the alphanumeric keyboard is displayed Enter the cause of the alarm condition Note Dirty Filter is the only event cause displayed for the Clean Filter alarm event Note If the i C triggers a bonk sound while entering text for the cause of the alarm condition enter a space character to wrap text to the next line and continue entering text A maximum of three lines of text may be entered gt Refer to Chapter 14 Alphanumeric Keyboard for details on using the keyboard 38 Helmer 360175 A A Chapter 11 Information Logs Touch the Action Taken button The Action Taken drop down list is displayed Touch the action taken to correct the alarm event e Closed Door e Removed Contents e Cleaned Filter e Completed Test e Other Note If Other is touched the alphanumeric keyboard is displayed Enter the action taken to acknowledge the alarm Note Cleaned Filter is the only event acknowledgement
34. ome screen e Navigate to the Event Log e Red asterisk indicates new event e Navigate to the i C Settings screen e Navigate to the i C APPS screen e Navigate to the previous screen e Indicates alarm event occurred e Navigate to the Event Log e Navigate to the Download screen e On the Download screen start a data transfer e Navigate to the Upload screen e On the Upload screen start a data transfer e Touch once to temporarily silence an active alarm e Touch repeatedly to increase the mute timer duration Name Icon Transfer Display Brightness Scroll Arrows Access Control Access Control Log Contact Helmer Battery Power indicator Information Logs Temperature Graph Function e Navigate to the Icon Transfer screen Navigate to the Display Settings screen Indicates additional information is available by scrolling Navigate to the Access Control Login screen Navigate to the Access Control Log Navigate to the Helmer Contact Information screen Indicates i C is running on battery Navigate to the Information Logs Navigate to the Temperature Graph screen 360175 A A Chapter 15 Support and Other Information i C3 Settings Reference Guide Note All i C settings are shown in this guide Contact Helmer for information about settings as they pertain to optional applications General Settings Note General settings apply to refrigerator and freezer models Setting
35. ouched before a memory device is inserted the message nsert USB Flash Drive is displayed until a memory device is inserted Note The Upload screen can not be closed during a data upload unless an error occurs 43 Helmer 360175 A A Chapter 12 Data Transfer 2 Touch the Upload icon to begin data transfer The upload progress bar is displayed Upload 2 00 pm 833297 01 01 2010 Copying file from flash drive Please Wait DO NOT REMOVE FLASH DRIVE Upload 2 00 pm 833297 01 01 2010 Data upload completed January 1 2010 02 00 00 PM 4 After the Data Upload Completed screen is displayed the screen refreshes to display the Wait screen The system automatically powers down and restarts WARNING DO NOT POWER OFF THE UNIT The system will reboot automatically Note A rotating dash character is displayed to indicate that the i C system is still running 5 Remove the memory device from the USB port Updated firmware is loaded to the i C memory 44 Helmer 360175 A A Chapter 12 Data Transfer 6 After the i C system restarts verify the display processor DP and or control processor CP firmware version number have been updated f either firmware version number has been updated from the recorded version number contact Helmer Technical Service gt Refer to Chapter 4 LC Applications APPS Using LC Applications for details on referencing the firmware revision number
36. ownload 2 00 pm 833297 01 01 2010 Data Selection Press download button to begin 41 Helmer 360175 A A Chapter 12 Data Transfer 3 Touch the Download icon to begin data transfer The download progress bar is displayed Download 2 00 pm 833297 01 01 2010 Data Selection Writing file to flash drive Please Wait DO NOT REMOVE FLASH DRIVE Download 2 00 pm 833297 01 01 2010 Data download completed January 01 2010 02 00 00 PM Data Selection e Downloaded data is saved to the memory device in CSV comma separated values file format Multiple files are saved with each file download including e Temperature log data for each temperature sensor Data is sampled once per minute under normal conditions and every 15 seconds during an alarm event e Event log data e Access log data e Unit ID and date time of the download Note The data is best viewed with an application used to create spreadsheets or databases If Microsoft Excel is used to view data version 2009 or newer is required 5 Remove the memory device from the USB port The CSV file may be viewed saved and manipulated on a PC Note If the memory device is removed before the data download is complete or if the data download is not completed because the memory device is full the message Please check flash drive is displayed and the download is not completed Note After the files are transferred the read write properties of the d
37. ownloaded files should be set to read only by the user Note The Download screen can not be closed during a data download unless an error occurs Note A download should require no more than 20 minutes If the download has not completed in 20 minutes contact Helmer Technical Service 42 Helmer 360175 A A Chapter 12 Data Transfer Upload Firmware Updates ao Note Record the display processor and control processor firmware version number before uploading a firmware update These numbers will be referenced after the update to ensure the update was successful gt Refer to Chapter 4 LC Applications APPS Using LC Applications for details on referencing the firmware revision number gt Refer to Chapter 10 Temperature Calibration and Control Sensor Calibration for details on calibrating the offset values If the Upload icon is touched before a memory device is inserted the message Insert USB Flash Drive is displayed until a memory device is inserted Use the Upload screen to upload firmware updates Upload 2 00 pm 833297 01 01 2010 Insert USB Flash Drive To perform an upload 1 Insert a memory device into the USB port located on the right of the i C monitor bezel When the memory device is detected the message nsert USB Flash Drive clears and the Upload button is no longer shaded Upload 2 00 pm 833297 01 01 2010 Press upload button to begin Note If the Upload icon is t
38. played The selected language is displayed in the Language button gt Refer to Chapter 6 Display Settings Language for details on changing the i C language after power on Touch the Home button to continue to the Home screen Note English is the default language Note When the i C is powered on for the first time the touchscreen calibration screen is displayed Refer to the product service manual for instructions in calibrating the touchscreen Settings Configuration Basic configuration parameters should be set before using the i C gt Refer to Chapter 8 Operational Settings for details on configuring i C settings 7 Helmer 360175 A A Chapter 3 Home Screen Chapter 3 Home Screen Note To temporarily silence active alarms touch the Mute button in the top right corner of the screen Home Screen Layout Screen ID Chamber Temperature Unit ID Information Header Event Log Icon Indicator 3 11 pm b pisoar a HI 0 O 8 Status Display Area x 25 0 C Ambient Temperature Ambient Temp LC Applications Alarm Condition Indicator Area Alarm Condition Message Area Home Screen Layout The i C Home screen is comprised of three information areas The information header is the dark blue horizontal band across the top of the Home screen This header is displayed on all i C screens From left to right it includes the Event Log icon Screen ID Unit ID Date Time Battery indicator and Mute b
39. pper line represents high alarm limit e Lower line represents low alarm limit e Data is displayed in four hour segments e The graph line appears green when in range and red when out of range e A black dashed vertical line appears on the graph where there is a change in the date or time such as when returning to standard time from daylight savings time e Awhite dashed vertical line appears on the graph where there is a change in the high alarm limit or low alarm limit e A gray dashed vertical line appears on the graph where the freezer is powered on Note If the time or date are changed the stored data will not be reformatted with the new time configuration Logged events may be duplicated in the downloaded event database if the time or date are changed Note The graph displays 7 days of data If the date is changed to a date greater than 7 days prior to the previous date setting the graph will not update until the internal clock reaches the date which is 7 days prior to the previous date setting Chamber Temperature History Chamber displays the current reading from the chamber temperature sensor Note To view the chamber temperature history Navigate to the Chamber Temperature History screen Touch the Temperature Graph button on the Home screen or the APPS screen The Chamber Temperature screen is displayed Ambient at Intake Temperature History The Ambient at Intake button displays the current reading of the ambient temp
40. r Failure Low Voltage 1 Clean Filter 18 Power Failure No AC 2 CO LN Backup System Active 19 Power Up 3 Communication Failure 20 Refrigeration System 4 Communication Failure 1 Control Board 21 Refrigeration System High Refrigerant Pressure 5 Communication Failure 2 Database 22 Refrigeration System High Stage Compressor Temperature 6 Communication Failure 3 Configuration File 23 Refrigeration System Low Stage Compressor Temperature 7 Date Time Change 24 Sensor Failure 8 Door Open 25 Sensor Failure Ambient Temperature 9 High Ambient Temperature 26 Sensor Failure Chamber Temperature Control 10 High Chamber Temperature 27 Sensor Failure Heat Exchanger Temperature 11 Low Ambient Temperature 28 Sensor Failure High Stage Compressor Temperature 12 Low Battery 29 Sensor Failure High Stage Condenser Temperature 13 Low Chamber Temperature 30 Sensor Failure Low Stage Compressor Temperature 14 No Battery 34 Refrigeration System Low Stage Compressor Failure 15 Power Failure 35 Refrigeration System High Stage Compressor Failure 16 Power Failure High Voltage Note Communication Failure 3 Configuration File is not included in the downloaded CSV data file END OF USER GUIDE 55 Helmer 360175 A A HELMER SCIENTIFIC 14400 Bergen Boulevard Noblesville IN 46060 USA PH 1 317 773 9073 FX 1 317 773 9082 www helmerinc com db Helmer S C E N T E l C 360175 A A
41. r entries Access Log 3 54 pm J BETA 2 10 31 2013 10 31 2013 3 54 pm JONES 10 31 2013 3 54 pm 0 min PIN LARRY 10 31 2013 3 54pm 0 min PIN Denied 10 31 2013 3 54pm 0 min PIN VA HU To scroll through the log Touch and hold the bidirectional arrows Access Log Data Elements User Name of user Denied or Override Date Date of access Time Time of access Duration Length of time door remained open Method How chamber was accessed PIN or key access Access Log Formatting Bold text New data since the last time the log was viewed Normal text Viewed Gray text Downloaded Red text Incorrect PIN entered access denied Black text Key override was used or normal PIN entry was used which has been viewed but not downloaded 40 Helmer 360175 A A Chapter 12 Data Transfer Chapter 12 Data Transfer Download Temperature and Event Data 3 el C Use the Download screen to download information to a USB flash drive Download 2 00 pm 833297 01 01 2010 Insert USB Flash Drive To perform a download 1 Insert a memory device into the USB port located on the right of the i C monitor bezel When the memory device is detected the message nsert USB Flash Drive clears The Download icon is no longer shaded and the Data Selection spin box is displayed 2 Touch the Data Selection spin box to download data from the current calendar month or current calendar month and previous calendar month D
42. r keyboard or uppercase character keyboard is displayed Touch the Extended Character button to navigate to the extended character keyboard The extended character keyboard is displayed Note When the Extended Character button is touched the uppercase extended character keyboard is displayed by default To display the lowercase extended character keyboard touch the Lowercase button Touch the Symbol button to navigate to the symbol keyboard The symbol keyboard is displayed Touch the Space button to insert a space after a character A space character is inserted Touch the Back button to delete a character from the text window The previous character is deleted Note Touch and hold the Back button to delete multiple characters Touch the Save button to save the text entry The text entry is saved and the keyboard is closed Touch the Cancel button to cancel the text entry The keyboard closes and the text entry is not saved 51 Helmer 360175 A A Chapter 15 Support and Other Information Chapter 15 Support and Other Information Contact Helmer U S and Canada Technical Service service helmerinc com Customer Service sales helmerinc com HELMER SCIENTIFIC 14400 Bergen Boulevard Noblesville IN 46060 USA PH 1 317 773 9073 FX 1 317 773 9082 Toll Free 800 743 5637 U S and Canada www helmerinc com Outside U S and Canada Contact a distributor or intlsales helmerinc com Restore Factory Settings gt
43. ration System High Stage Compressor Temperature Refrig Sys Refrigeration System Low Stage Compressor Temperature Refrig Sys Refrigeration System High Stage Compressor Failure Refrig Sys Refrigeration System Low Stage Compressor Failure Refrig Sys Sensor Failure Ambient Temperature Sensor Fail Sensor Failure Chamber Temperature Sensor Fail Sensor Failure Heat Exchanger Temperature Sensor Fail Sensor Failure High Stage Compressor Temperature Sensor Fail Sensor Failure High Stage Condenser Temperature Sensor Fail Sensor Failure Low Stage Compressor Temperature Sensor Fail 37 Helmer 360175 A A Chapter 11 Information Logs Event Log Detail Screen gt gt The Event Log Detail screen shows additional details about the freezer at the time of the event or alarm The cause of an alarm event and the corrective action taken can be acknowledged Event Log Detail 3 52 pm BETA2 10 31 2013 High Temperature Start Date 10 31 2013 Start Time 3 52 pm End Date 10 31 2013 End Time 3 52 pm Start Temp End Temp Max Temp Min Temp Chamber Display 37 9 C 49 2 C 37 9 C 49 2 C Ambient At Intake 250 C 25 0 C 25 0C 25 076 High Stage 62 4 C 62 4 C 62 4 C 62 4 C Compressor Discharge Event Acknowledgement Event Cause Action Taken Signature A Viewing Event Details e Type of event e Start date time of event e End date time of event e Sensor temperature at the start and end of the event e M
44. s users with an administrator level password or technician level password to view current and historical sensor readings and to view the status of the compressor s Device Status and History 3 44 pm l BETA2 10 31 2013 Touch any status button to see history Current Reading Current Offset Status 133 V Chamber 86 7 C Voltage Low Stage Compressor Discharge 22 0 C Ambient at intake ZIR L G Cascade Heat 36 1 C High Stage Exchanger Rea Compressor State OFF Device Status and History 3 44 pm BETA 2 10 31 2013 Touch any status button to see history Current Reading Offset Go Sg Compressor bes gie Compressor doting Condenser Current Status High Stage Compressor State a Low Stage Compressor State ES Temperature and Voltage History Screen Features Temperature and voltage graphs display temperature for specific sensors or system voltage over the previous 7 day period The location where the date is displayed on the graph correlates to 12 00 am data point Select the 1 day or 7 day time span Toggle the graph Time Span button or touch the graph Note To view all graph features including Alarm Condition select the 1 Day time span Note Date day and time information for the selected time span is displayed on the graph line 19 bk Helmer 360175 A A Chapter 8 Operational Settings Note Temperature and voltage screen examples are shown on the following pages e U
45. screen Upload screen or any screen in the technician level settings screen is displayed inactivity will not cause the Home screen Temperature Graph screensaver to be displayed e f Access Control is set as the Home screen the i C will revert to the Access Control home screen after two minutes of inactivity with the exceptions noted above 15 Helmer 360175 A A Chapter 7 Temperature Graph Chapter 7 Temperature Graph The Temperature Graph screen shows current and historical chamber temperature data and temperature events Temperature Graph Temperature Graph 1 33 pm L K 02 27 2014 1 33 pm Gd ee mere 7 Day Door Open Time 0 Door Openings 0 Total Events 0 03 09 2014 Sunday Viewing the Temperature Graph Select the 1 Day or 7 Day time span Toggle the graph Time Span button or touch the graph Note To view all graph features including Alarm Condition select the 1 Day time span Note Date day and time information for the selected time span is displayed on the graph line View detailed event data Touch the Alarm Condition icon to navigate to the Event Log screen Touch the Event to view detailed event data e Upper line represents high alarm limit e Lower line represents low alarm limit e Data and events are displayed in four hour segments In the 1 Day time span only e The graph line appears green when in range and red when out of range e A black dashed vertical line appears on the graph
46. sts in the high stage refrigeration system e A second Sensor Failure alarm compressor temperature condenser temperature or heat exchanger temperature is active beyond the duration specified in the Sensor Failure time delay setting Note If one or both of the conditions above are met the high stage and low stage compressors will be automatically powered off Note Emergency Mode alarm message may be cleared by cycling AC power off then on Note Emergency Mode alarm event is not recorded in the Event Log 31 Helmer 360175 A A Chapter 9 Alarm Settings Communication Failure Messages Alarm display on Home screen reads Communication Failure 1 Setting is not adjustable Triggered if communication is lost between i C display board and control board Freezer will continue to run with previously saved settings Screen will not display temperature changes or alarm conditions LC system will continue to reset until connection is re established Contact Helmer Technical Service Refer to Chapter 15 Support and other Information Contact Helmer for Technical Service contact information Alarm display on Home screen reads Communication Failure 2 Setting is not adjustable Triggered if communication is lost between i C display board and internal system memory Freezer will continue to run with previously saved settings Contact Helmer Technical Service Refer to Chapter 15 Support and other Information Contact
47. sword If accessing the i C Settings screen for the first time use the factory originated administrator password 1234 Note A technician level password is available from Helmer Technical Service The technician password allows access to additional device settings that are not available to users with the administrator password Additional device settings are for service use only and should not be changed unless directed by Helmer Technical Service 2 If password protection is turned Off Touch the i C Settings icon to navigate directly to the i C Settings screen Chamber Temperature Setpoint J gt gt Administrator password gt Chamber Temperature Setpoint spin box gt Refer to Chapter 10 Temperature Calibration and Control Chamber Temperature Setpoint for details on configuring additional temperature setpoints 17 Helmer 360175 A A Chapter 8 Operational Settings Alarm Settings gt Q gt Administrator password gt Alarm Settings button gt Refer to Chapter 9 Alarm Settings for details on configuring alarm settings User and Password Settings gt gt Administrator password gt Users and Passwords button Turn password protection on or off for Settings screens Toggle the Password Protection button e Initial factory setting On Note Helmer recommends that password protection remain On Change the Administrator Password e nitial factory setting 1234 1 Touch the Change P
48. techniques make the i C easy to use Icons status indicators and navigation buttons let the user see and respond to i C system conditions and events Note Anything that touches the screen is understood as a command do not let anything touch unintentionally Touch Techniques Touch select Touch once to select an item Touch drag To move an item touch hold to select the item and drag it to a new location Use a deliberate touch drag motion without lifting Touch scroll To scroll slide finger slowly across the screen horizontal or vertical Stop before lifting For more control while scrolling keep your finger in contact with the screen Icons Indicators and Buttons gt For a complete list of all icons and indicators refer to Chapter 15 Support and Other Information LC Icon Reference Guide Application icons serve as navigation buttons to the associated application screen Status indicators alert the user to a change of status Navigation buttons return the display the previous screen or the Home screen 6 Helmer 360175 A A Chapter 2 Language Screen Chapter 2 Language Screen Language Configuration The Language screen is displayed when the i C is powered on Use the Language screen to select the i C display language Language 2 59 pm 10 31 2013 Language English Touch HOME to continue Touch the Language button The Language drop down list is displayed Touch the language to be dis
49. utton The display zone occupies the middle band of the screen and includes information indicators and messages From left to right they are Alarm Conditions indicator and Alarm Conditions message Chamber Temperature display Status Display area and Ambient Temperature Application icons are at the bottom of the screen and include five factory preset application icons From left to right they are LC Applications APPS Settings Temperature Graph Information Logs and Download Note After two minutes of no interaction the screen saver is displayed if enabled Note Additional applications are available on the i C APPS screen Home Screen Buttons and Indicators Touch the Event Log icon to navigate to the Event Log screen for review of alarm event and door open data P Look for the New Event indicator red asterisk on SA the lower right of the Event Log icon 8 Helmer 360175 A A Touch the Mute button to temporarily silence alarm sound touch repeatedly to increase the Mute timer incrementally Chapter 4 i C Applications APPS R OK All i C Applications can be reached from the i C APPS screen Note i C Applications screen icons are interchangeable with those found on the Home screen gt Refer to Chapter 5 Icon Transfer for details on transferring icons Applications 3 28 pm J BETA 2 10 31 2013 Chamber Temperature Alarm Conditions Power Failure LJ A Note Chamber T
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