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1. NEYTECH Qex lt Owner amp Operator s Manual Model No Voltage 94 94 400 100 120V 50 60Hz 94 94 401 230V 50 60Hz Description Page PUL eresian aaa E EEEE Installation cccicstebsrcdtscrenentccrsrtoerentionens 3 Control Panel Description 4 Operating Instructions 0 5 SEUD earo 8 Maintenance cccccssssssessseseeeees 9 Troubleshooting ceeeeeeeeeeeeees 10 Specifications eeeeeeeeeeeeees 11 Seic PANS rnn nemn nemre 12 Declaration of Conformity 13 ACCESSOr esS ccccccccceeceeeeeeeeeeeeeeeeees 14 Product Service cccccccceceeeeeeeeees 14 WaraNniyosneseteriinengenisi Back SAFETY e Never operate furnace in close proximity to combustible materials or place materials on top of the furnace e The furnace must be electrically grounded to a three wire electrical outlet or receptacle The electrical service provided must be a dedicated line of the proper size according to local electrical codes Disconnect the line cord before attempting to service the furnace Do not attempt to service the furnace until you read and understand the service manual See Manual under Accessories on page 11 Do not operate the furnace controls with tongs or other tools the tongs will damage the control switches Do not use solvents or liquid cleaners on the control panel they will enter the panel and damage it Do not place
2. 00 00 59 59 Hrs Vacuum Turns vacuum pump On Off or leave On Off Cont on continuously Tone Operator alert during program 0 Wait amp Tone Controls temperature indefinitely until 0 manually instructed to continue the firing cycle Press function Key F4 to continue 9 5 Add Edit Start Delete Add Activates the parameter selection process Turning the adjusting wheel moves the cursor from parameter to parameter Select a parameter and press Add again This parameter is now enhanced and turning the adjusting wheel moves the program cursor located in the right field A new parameter will always be added above the program cursor location Press Add again to include the selected parameter into the program Repeat this process until the program has all the parameters required Edit The new parameters can now be modified by turning the adjusting wheel Save ooo o Save Stores the modified parameter in permanent memory a small delay while the program is being saved will be experienced See Operation and Programming example Delete Removes parameters from a program Place the program cursor to the particular parameter and press the function key F4 Delete This parameter is now enhanced Press ESC if this command is no longer valid Pressing Delete again remove this parameter from the program Deleted parameters are not saved to EEPROM unless an Add or Edit command is used and Save is pressed 6 Start St
3. 33cm 13 45cm 17 7 Muffle closed 30cm 12 33cm 13 42cm 16 6 Interior Muffle Dimensions Height 6 3cm 2 5 Diameter 10cm 4 Furnace Weight 25Kg 55lbs Shipping Weight 30Kg 66lbs ENVIRONMENTAL Ambient Operating Temperature 5 40 C Relative Humidity Maximum 80 non condensing OUTLINE DRAWING in mm SERVICE PARTS Thermocouple 9494302 Muffle Termination Kit 9433062 Muffle Assy 9494317 120V 9494318 230V Door Insulation 9494293 Muffle Retaining Ring 9492902 Door Oring 9357071 Door Machined 9361065 Display PCB Control R9494376 Q R9494389 120V R9494390 230V Lae A is a lt S PCB Card f Valve Kit R9494322 A ae Sf i Gas Valve Kit 9494433 Triac 25A 9303015 PCB Encoder Membrane Switch R9494314 PARPIER 9354418 12 DECLARATION OF CONFORMITY Degussa Ney Dental Inc 13553 Calimesa Blvd Yucaipa CA 92399 USA Degussa Ney Dental Inc certifies that the following product Names Neytech Qex High Temperature Vacuum Furnace Serial Numbers GWE xxxx xxx Where x is a number from 0 9 Conforms with the basic requirements of the following EC guidelines Low Voltage Directive 73 23 EEC with 1 Modification 93 68 EEC EMC Electromagnetic Compatibility 89 336 EEC with 1 Modification 92 31 EEC 2 Modification 93 68 EEC The following Harmonized Standards were applied EN 61010 1993 A2 1995 Safety e EN 61010 2 0
4. based Failure of the buyer to give written notice of such a claim within this time period shall be deemed to be a waiver of such claim DISCLAIMER The provisions here in stated Degussa Ney sole obligation and exclude all other remedies or warranties expressed or implied including those related to MERCHANTABILITY and FITNESS FOR A PARTICULAR PURPOSE LIMITATION OF LIABILITY Under no circumstances shall Degussa Ney be liable to the buyer for any incidental consequential or special damages losses or expenses LIMITATION OF ACTIONS The buyer must initiate any action with respect to claims under the warranty described in the first paragraph within one year after the cause of action has accrued Corporate and Sales Office Product Service Office DEGUSSA NEY DENTAL INC DEGUSSA NEY DENTAL INC 65 West Dudley Town Road Equipment Division Bloomfield CT 06002 1316 USA 13553 Calimesa Blvd 860 242 6188 Yucaipa CA 92399 2303 USA FAX 860 769 5050 909 795 2461 FAX 909 795 5268 Neytech Qex 0118 9363135
5. firing trays or other hot objects directly in front of the furnace they will melt the graphic overlay If the furnace is not used in the manner as specified in this manual the protection provided by the furnace may be impaired OSHA AND CALIFORNIA PROPOSITION 65 MUFFLE DUST EXPOSURE In keeping with the policy of Degussa Ney Dental Inc to build safe products comply with all National and State statutes and keep you the valued customer informed the services of a Certified Industrial Hygienist firm were employed to test and evaluate the lab operator s exposure to respirable refractory ceramic fiber RCF and crystobalite a form of crystalline silica present in the furnace muffle When it becomes necessary to replace the muffle the person doing this work is recommended to wear a HEPA filter respirator and protective gloves as a precautionary matter Seal used muffle in a plastic bag and dispose of in accordance with local state and Federal regulations Because this product and many similar products on the market today contain crystalline silica and ceramic fibers it is necessary under the statutes of California Proposition 65 that Degussa Ney Dental Inc include the following statement This product contains substance s known to the State of California to cause cancer Material Safety Data Sheets for RCF materials supplied upon request SYMBOL TABLE Alternating current Courant alternatif On Supply Marche aliment
6. 10 1992 A1 1996 Safety e EN 61326 1998 EMC Degussa Ney Dental Inc s quality system meets these requirements e ISO 9001 1994 Quality Our European Representative is Eamonn deBarra 12 Fitzhaven Square South Circle Road Limerich Ireland ALY Ahoy pi f ich Foon Erich Melzer Electronic Project Engineer Director General Manager If HLA A Jghn Holbeck Mechanical Project Engineer ACCESSORIES DESCRIPTION PART NUMBER Tongs 25cm 10 Stainless Steel 93 90 014 Tongs 30cm 12 Stainless Steel 93 90 015 Vacuum Pump 100 125V 50 60Hz 94 94 198 Vacuum Pump 220 250V 50 60Hz 94 94 199 Kit Special CD ROM 94 94 407 Card Program 94 94 408 Service Manual Qex 93 63 133 PRODUCT SERVICE Three methods of product service are available for the NEYTECH Qex The first is telephone assistance available at the numbers listed below The second is to return the furnace for servicing using the instructions below The final is to call Degussa Ney at the phone numbers below and obtain a service manual for a nominal fee BEFORE PACKING THE FURNACE DO THE FOLLOWING Remove all firing trays work platforms and other loose items from inside the muffle The original packing material should be used for the return shipment Contact Degussa Ney for replace ments if they are not available e Call Degussa Ney for an RMA number Return Material Authorization This is used to track and identify your furnace Material
7. arts the firing program The start function key is replaced with Stop After completion of a param eter command the next parameter will be moved up on the screen OPERATION AND PROGRAMMING EXAMPLES The supplied program card contains a sample program called Example in order to illustrate the special program operation in more detail Loading the Programs e Press ESC until the display shows the Mode Selection Screen Insert the program card label towards display and observe the message on the display Press card F2 to view the programs on the card Viewing the Program e Turn the adjusting wheel so that the cursor points to program 6 Press the function key F3 Display The display shows the parameters of program 6 called Example Explanation of Program Parameters e The first parameter Set Pos 0 amp Time 0 00 will bring the muffle to the down position at its fastest speed The second parameters Hold 0 10 leaves the present condition unchanged for 10 minutes Note At this stage there is no temperature control The third parameter Pos 9 amp Time 0 20 brings the muffle to the up position for a duration of 20 seconds The last parameter aborts the firing cycle Running the Program called Example Bring muffle to the up position e Press Start and observe the display The blinking cursor indicates the segment on which the control is operating After completion the next parameter is placed on the first line At the end
8. ation O Off Supply Arr t alimentation Caution Hot Surface Attention surface chaude D Protective Conductor Terminal Borne de masse ch ssis Caution Attention INSTALLATION UNPACKING Carefully unpack and remove the furnace from its shipping carton Save the carton and other packing material for future use in transporting the furnace Shipping damage should be reported to the carrier as soon as detected LIFTING AND CARRYING e Geta firm footing Keep your feet shoulder width apart for a stable base Bend your knees Don t bend at the waist e Grip the handles of the packaging insert DO NOT LIFT FURNACE BY THE TOP MUFFLE ASSEMBLY Keep the load close to your body and carry the unit to the destination Keep your back upright during lifting The shipping carton contains the following e One furnace complete with power cord e Owner amp Operator s Manual this document e Vacuum tubing connections and fuses Door insulation e Card Special Operating 2 e Kit Special CD ROM INSTALLATION e Remove all packing material from in and around the furnace The furnace should be located at least 15cm 6 away from walls shelves and heat sensitive materials The furnace should not be located directly under shelves or other airflow restrictions e Furnace Connections Connect the furnace to a power circuit or receptacle with an overcurrent protection circuit breaker or fuse rating of 20 Amps 10A fo
9. d at the Select Mode screen See Entering a Program Name pg 7 Program to Card Transfer Prog gt gt gt 1 User can store the Special programs from the Qex memory card e Select Setup from Mode Selection Screen e Insert Card e Move cursor to Program to push wheel After the programs are downloaded the current date time is written on the card Card to Program Transfer gt gt gt Prog Loads the memory card programs into the Qex To download from the card to the Qex e Select Setup from Mode Selection Screen e Insert Card e Move cursor to to Program push wheel All programs are then transferred to card Note Existing programs will be overwritten Clear Card Programs Clear I Erases all programs contained on the Program card e Insert Card e Turn the adjusting wheel to Clear and press the wheel On the right most Function Key the word Clear will appear Press this key to delete all programs from the card Prog Edit Locks or unlocks the program editing operation To activate this feature push the adjusting wheel and dial a code between 1 and 1200 Press the adjusting wheel and a locked symbol will appear To unlock the edit function repeat the procedure and dial the previously entered code MAINTENANCE General Maintenance and care includes work which ensures perfect operational reliability of the Neytech Qex e Check the unit for mechanical damage i
10. n regular intervals In this way accidents and unit breakdowns can be prevented e Immediately remove contaminations from all movable components A Before using any cleaning or decontamination method except those recommended by Degussa Ney User should check with Degussa Ney that the proposed method will not damage equipment A Prior to cleaning the unit must be switched off and unplugged When cleaning the unit make sure that no moisture can penetrate into the unit In this way you avoid short circuits which may result in the breakdown of the unit or in setting the unit on fire A Do not open the unit Hazardous voltages have been applied in the unit Repairs must only be performed by authorized service technicians Manipulations of the unit reduce the operational reliability and include the risk of damage to persons or materials A User has the responsibility for carrying out appropriate documentation if a hazardous material is spilt on or inside the equipment A Before using any cleaning or decontamination method except those recommended by the Degussa Ney user should check with Degussa Ney that the proposed method will not damage the equipment Replacement Fuses Receptacle F250V 10A 230V only PCB F1 F250V 1 0A TROUBLESHOOTING Error Messages In the event the microprocessor detects a malfunction the display shows an error window with a brief descrip tion and Err number Except for vacuum and motor lift errors the Qex abo
11. of the program muffle is turned off and the display shows the program listing again Editing the Program called Example Turn the adjusting wheel until the cursor points to program 6 then press the Edit key The program cursor points to Pos amp Time To change the position to 4 press the function key Edit and turn the adjusting wheel clockwise until the display shows Pos 4 Press the function key Save to store this setting To change the Hold 0 10 min to hold 0 15 min turn the adjusting wheel to Hold press Edit and turn the wheel until Hold 0 15 min is shown then press Save Adding a Program Parameter To add a parameter press the function key Add Turn the adjusting wheel to Tone and press Add again e Turn the adjusting wheel to move the cursor in the program where to place the parameter Tone Turn the wheel to Pos 9 and press Add The new parameter Tone is now placed above the parameter Pos 9 in the program To Edit the parameter Tone follow the edit instructions above Deleting a Program Parameter e Turn the adjusting wheel to move the cursor in the program to the parameter to be deleted Turn the wheel to Tone and then press Delete Verify that this is the parameter to be deleted and press Delete again The parameter Tone is now removed press EDIT press SAVE to save these changes to permanent memory Editing the Program Name From the program lis
12. r 230V model This circuit should be a grounded 3 wire circuit and only supply the furnace Electric Vacuum Pump Connections e Plug the external electric vacuum pump into the socket located directly below the furnace power cord On the 230V model a short adapter cord is included which can be modified to the local wiring conventions if necessary Customers with newer style pumps may not need to use adapter on 230V models e Connect vacuum pump hose to barbed fitting Rear of Furnace Furnace Power Cord RS232 PCcom port Barb Fitting Gas Inlet Preset to 20L min max 7 bar Vacuum Pump Hose Socket 120V CONTROL PANEL DESCRIPTION On Off key changes LCD displays program ESC Reverts Adjusting wheel furnace from active to names and parameters the display back selects and standby mode and back In along with user one stage changes param the off or standby mode the interface information Cancels eters push to muffle and display are programming select or save turned off Memory Card Slot Function Keys F1 F4 The display will Muffle Movement Insert memory card indicate various command options listed Opens and closes in slot Card loads above the keys F1 F4 on the LCD the muffle Pressing and save programs Command examples include Edit Start a second time stops Stop Setup etc movement LCD DISPLAY DESCRIPTION General Program Temperature Information V x x indicates the softwa
13. ram locking and memory card operations e The highlighted function key can also be activated by pressing the Adjusting Wheel e To operate the unit it must be loaded by a Program memory card by the PC or from one of the 6 available programs CARD OPERATION Operation from card To start a firing program from a memory card insert the Program card The contents of this card are now available to the Qex by pressing F2 The display shows all 6 available programs PC OPERATION Connect the RS 232 cable to the rear of the furnace and press PC gt Qex on the computer see Neytech Programming Manual All six 6 programs are now downloaded to the Qex After the transmission the program listing screen appears OnRONn Edit Display Display Lists all parameters of the selected programs before starting the program Edit Activates the edit mode The screen is divided into two parts The left side shows various parameters which may be selected and added to the program which is shown on the right side A new program name can also be entered See Operations and Programming Examples Programming Range Gas Activates Gas solenoid 0 off 1 on Rate amp Temp Change of temperature per minute 1 9 9 C min 10 220 C min positive or negative to a specified temperature 50 C 1200 C Pos amp Time Muffle goes to position for specified 0 9 0 closed time 00 00 59 59 min Hold Controls temperature for specified time
14. re version Vacuum Neytech Qex Pressure barometer V X x lt lt lt gt gt gt Date Time Command Names of F2 and F4 keys 4 OPERATING INSTRUCTIONS WARNING The furnace must be installed properly before operation Please read and imple ment the installation instructions before operating GETTING STARTED e FIRST TIME ONLY Plug the line cord of the furnace into a power circuit The furnace will go through a series of self diagnostic tests The muffle will open The furnace is shipped with packing material inside the muffle Remove this material before any keys are pressed e Install the ceramic door insulation Operating the furnace without this platform will damage the furnace Note If the operation of the furnace causes the lights to blink or flicker the furnace is on the same circuit breaker or fuse as the lighting Install the furnace on a separate circuit that is isolated from the lighting circuit e Press the On Off Key On Off Neytech Qex l O LCD Contrast Rotate adjust ment wheel to set the display contrast level 119 C Lab 700mm Neytech Qex V X X 01 01 2000 Aaa gt gt 01 35 35 Program Setup OB O Mode Selection There are 2 menu options displayed above the function keys Program Loads Neytech programs from EEPROM memory Setup Support programs and operations such as set time date calibration offset prog
15. received without this number may not be identifiable Equipment damaged in shipment as the result of improper packing may not be paid by the carrier De gussa Ney Dental Inc will not be responsible for damages resulting from improper packing Ship Prepaid To Degussa Ney Dental Inc Equipment Division 909 795 2461 RMA Number FAX 909 795 5268 13553 Calimesa Blvd Yucaipa CA 92399 2303 USA 14 WARRANTY WARRANTY Except with respect to those components parts and uses which are hereinafter described Degussa Ney Dental Inc Degussa Ney warrants this furnace to be free from defects in material and workmanship for a period of two years from the date of sale Degussa Ney s liability under this warranty is limited solely to repairing or at Degussa Ney s option replacing those products included within the war ranty which are returned to Degussa Ney within the applicable warranty period with shipping charges prepaid and which are determined by Degussa Ney to be defective This warranty shall not apply to any product which has been subject to misuse negligence or accident or misapplied or modified or repaired by unauthorized persons or improperly installed INSPECTION Buyer shall inspect the product upon receipt The buyer shall notify Degussa Ney in writing of any claims of defects in material and workmanship within thirty days after the buyer discovers or should have discovered the facts upon which such a claim is
16. rts the firing cycle the power relays open an audible warning signal can be heard and the operator must unplug the unit from the AC line Err 1 Err 2 Err 3 Err 4 Err 5 Err 6 Err 7 Err 8 Err 9 No Temp Signal The thermocouple is open Temperature too high The thermocouple reading is above 1210 C No Temp Increase A thermocouple was installed with the wrong polarity backwards Triac Shorted The muffle current sensor detected no current control always on Muffle Open The muffle current sensor detected no current No Vacuum The vacuum sensor reading does not change Check hose electrical pump connections Check proper door closure Low Vacuum The vacuum level achieved is not acceptable for porcelain firing Check pump performance Check proper door closure Motor too Slow The muffle travel took longer than 12 seconds Check for excessive friction or interference Motor No Signal The motor position sensor reads outside its operating range 10 SPECIFICATIONS OPERATIONAL Temperature Accuracy 3 C at steady state Muffle Temperature Uniformity 5 C at steady state ELECTRICAL Voltage Ranges 100 120V 230V 50 60Hz 50 60Hz Currents 13 0 Amps 100V 7 2 Amps 220V 14 5 Amps 120V Wattage 1740 Watt with 300 Watt pump Watt to Maintain 1000 C less than 400 Watt muffle closed no vacuum pump MECHANICAL Exterior Dimensions Height Width Depth Muffle open 46cm 18
17. ting screen select a program and press Edit Turn the adjusting wheel counter clockwise until a blinking cursor is visible in the program name field Press gt gt Set gt gt and select the first character by turning the adjusting wheel Press gt gt Set gt gt to select the next character after all characters are selected press Save Storing the Program on the Program Card e After completing a program from the Edit mode press the function key ESC to display the program listing screen Press ESC again and the mode selection screen is displayed Press the function key Setup and turn the adjusting wheel to Prog I Press the adjusting wheel to save the Program to the memory card 7 SETUP The Setup screen provides operator access to a number of furnace controls and features The Setup mode is accessible from the mode selection screen e Press Setup key e Turn adjusting wheel clockwise to move the cursor to an operation Press the adjusting wheel to select the operation Calib Temp Adjustment to furnace temperature calibration Range is 30 C to 30 C Factory setting is 0 The value added subtracted from 960 C silver melting temperature Set Time date Turn the adjusting wheel to change the value and push to advance to the next number in time and date display Edit Lab Turn the adjusting wheel to Lab Name and push the wheel The name of the company can be written It then will be displaye
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