Regency Illusion owners and installation manual
Contents
1. et Glass Side 2 wD e di A e _ This bend is required to clear gas control L 400 10 Open Side tt To Fire s NO MMON NC 10 Amp Relay Mains Supply Although a hearth is not required if the fire is installed within 500 mm of the floor Real Fires does recommend that protection is given to any combustible flooring directly in front of the fire The fire produces a large amount of radiant heat and this might cause damage to carpets and furnishings that are too close Mantles and Recesses A timber mantle may be installed above this appliance but must be within the grey area shown here If the fire is to be installed into a recess the recess must comply with the following limitations A i lt 487 Mantle must not A extend beyond this area i Mantle x a e z o e Top Trim L Recess must not extend beyond di te this area SS Note The same limitations apply to the sides of the fire 45 Fire Proof Board for minimum height of 300mm Fire Proof Board Flue requirements Only used an approved cowl The fire is fitted with two 0150 200 flue spigots and standard flue components should be used A Y piece collector is available from Real Fires that allows t2. Service In order for your Real Fire to give years of comfort and enjoyment Real Fires recommend that your Real Fire is serviced on an annual basis by a licensed technician or gas fitter Please refer to the back of this User Guide for contact details for Real Fires Servicing Requirements A regular service must include e Inspect clean the main burner e Check burner pressures e Check operation of fire e General inspection of the fire Service Instructions Servicing is only to be carried out by a certified gas fitter Refer to the service diagrams on page 10 for more details Disconnect the power and gas supply to the fire before proceeding with the service Service the main Burner Assembly Rotate the reflector retainer to release the top of the end reflector rotate the top of the reflector into the firebox and carefully slide off the burner Slide the front towards the gas burner end of the firebox enough to get purchase on the end of it and carefully lift it from the firebox Remove the two burner retaining screws and slide the burner assembly forward enough to give good access to the rear reflector and remove the reflector The burner assembly can now be pushed to the back of the firebox to give better access to the gas control Remove the sparker and flame rod assembly and check for any damage or soot buildup and rectify as required If more access to the controls is required then carefully
3. and NZS 5262 2003 Do not operate this fire without reading and understanding these instructions Please keep these instructions for future reference FOR YOUR SAFETY Do not place articles on or against this appliance Do not hang clothing or flammable materials on this appliance Do not use or store flammable material near this appliance Do not spray aerosols in the vicinity of this appliance Ensure that children are supervised when near the operating appliance WHAT TO DO IF YOU SMELL GAS e Donottry to light any appliances e Do not touch any electrical switches do not use any phone in your building e Immediately close the shut off valve at the gas bottles e Call a technician The Flameboyant Illusion gas fire is designed to bring a warmth and ambiance to your entertainment areas The electronic controls mean simple reliable operation wherever it is required Please take some time to read these instructions and familiarise yourself with its features and operations so that you will get the most out of your fire Specifications Make Real Fires Model Illusion 1800 Available Gas Types Natural Gas and LPG Power Consumption 230 240 V a c 50Hz 1 Amp Control Type Electronic Gas Rate 34 MJ h REAL FIRES dire Features Heat Reflector Panel Outer Trim Burner Glass Panels Operation Instructions To operate your fire for the first time ensure that the gas supply is on and that the fire has b
4. fit the insulation panel prior to making any cuts Be sure to remove all the protective plastic from any panels that will be covered by the insulation panels Align faces and edges Relieve corner of unseen trim to allow wall lining to fit behind the trim DO NOT CUT THE SEEN TRIM PANELS Cut here for Through Wall and Fully Enclosed Framing requirements The following diagrams show the framing requirements for each installation type The flue and firebox must be installed before the wall can be lined The framing must be self supporting and not place any load on the firebox The flue system must also be supported and not placing load on the firebox The framing shown is indicative only is not intended to illustrate the construction method All installations are shown with 1 length of rectangular flue and the rectangular to round adapter and does not represent a complete installation It is recommended that the fire is installed on a solid platform but is not a requirement Gas and power supply must enter through the left hand end of the firebox The Wall lining above the fire must be non combustible for a minimum off 300 mm above the top trim Notes Fully Open installation There must be a clear DOR Bat or path for the flue to pass power and gas yon Flue is shown with optional flue gather and 200 250mm top flue These sections must be full
5. on rods on rods Service call Faulty HT Lead off empty change bottle Clear any obvious Blocked burner obstructions otherwise service call Faulty Gas Valve Dirty gas in LPG bottles Change gas bottles Faulty valve Faulty flame rod or lead flame rod or lead Faulty gas control or valve Obstruction in burner Burner does not Clear obstructions tube or between glass light fully panels otherwise service call Abnormal ignition or Faulty burner or ignition extinguish pack noises Spark electrode does not fire Electrode sparks but flame does not light Burner lights but then goes out Faulty flame rod or lead Service call Service call Installation Information Installation Date Installer Registration No Serial No from data plate Date of Manufacture from data plate Gas Type Owners Name Installation Address es Service Record o o REAL FIRES Real Fires Warranty Registration Please fill in details below as requested and return to Real Fires NZ Ltd in order to ensure your Real Fire Warranty is registered Owners Name Owners Address Installation Address if different from above SEE INSTALLATION CERTIFICATE FOR DETAILS REQUESTED BELOW Real Fire Model Serial Number Date of Manufacture Date of Installation Date of Commissioning Installed by MM Fold here tape and return Affix stamp here Real Fires N
6. the front reflector towards the gas control enough to gain purchase on both ends of the reflector and remove it Remove the 2 screws holding the burner in place and slide the burner forward to gain access to the rear reflector and remove the reflector Push the burner assembly as far back as possible without crushing the gas supply hose or wires etc Remove Burner If it is necessary to remove the burner assembly then carefully unscrew the flexible braided hose from the gas inlet connection and remove the earth lead from the power bracket and unplug the power connector Carefully lift the burner out of the cavity Connect Gas Bend the Gas supply tube as shown on page 5 flare and fit to inlet connection Check for any crimps or kinks in the braided hose Reconnect the gas and check for leaks Prepare for testing Make sure that any protective plastic has been removed from any panels likely to be affected by staring the fire Check Pressures With the burner connected and pushed to the back of the firebox connect a manometer to the burner pressure test point Connect the power supply and switch the fire on The spark ignition will start within a few seconds and the burner will ignite If the burner fails to ignite within about 5 seconds the spark will stop and the gas will cease to flow It may take several attempts to get the burner to ignite especially with a new gas installation Restart the fire by turning the switch off waiting a cou
7. unplug the power connection on the back wall of the control cavity disconnect the braided hose at the front of the burner cavity at inlet connection and carefully remove the complete burner gas control assembly It is a good idea to lay a cloth over the trim panels to avoid scrtaching them when removing the burner Inspect all parts of the gas control and inlet hose Make sure that the braided gas hose is not crimped or showing any signs of wear or deterioration replace if required Carefully clear the burner by vacuuming between the glass panels and check for any debris that might be blocking the burner ports in the base of the burner If required carefully undo the tube connected to the end of the burner and blow through the injector to clear REAL FIRES e f the glass burner panels appear water stained a clear lint free cloth wrapped around a piece of thin card can be used between the panels DO NOT use anything that could scratch the glass avoid using liquid cleaners if possible as this can make any water spotting worse Check the burner pressure e Make sure that the burner has been fully checked and cleaned and all connections are tight Push the burner assembly to the back of the firebox and attach a manometer to the burner pressure test point and make sure that the manometer tube is well clear of the burner Reconnect the gas and power supply and light the burner note that the burner can be operated for brief periods
8. 9 7822 Email salesau regency fire com 66300 issue D 12 Installation Guide illusion 1800 By Real Fires F Jameboyant User Guide and Service Manual Model Illusion Thank you for choosing to purchase a Real Fires fire for your home Our products are proudly New Zealand Inspired and manufactured from the finest materials This User Guide is designed to familiarise you with the fire its features operation and care We know you will get many years of enjoyment from your Real Fires fire Congratulations on your purchase Warmest regards Ali Fenton Company Director REAL FIRES User Guide and Service Manual Flameboyant By Real Fires Illusion 1800 contents Ieaierelgrorsul o i o ERR 4 SPECICONONS RECUERDO ILLI TE 4 Fire Fealuress base 5 Operation INSIUGlons ae 5 SOM NY EE ENDO LINT LM 6 SEEE A A LEE 6 Warranty Statement uus entrer eter ERE A aA 7 Condions or WOLLE tacere cives alla 7 SONICO ETENIM 7 Servicing Requirements illa ica 8 Serice INSIUCHONS m 8 SEIVICEDIAGramM ec E 10 Trouble ShOoOlIlng s iii eret cr eee eee ak kob ai 11 Installation Infommalioni Reali 12 Sevice RO CONG M 12 Real Fires Warranty Registration ccccccsecssscessssceeserecsseectseseeeessteceeees 13 Conleci s sli LL di LALA 16 Important Notes This appliance has been designed in accordance with AS 4558 2000
9. Flameboyant By Real Fires Gas Fire Installation Guide Installation into Timber Framing illusion 1800 Retain these instructions until installation is complete IMPORTANT NOTES THIS APPLIANCE MUST BE INSTALLED BY A SUITABLY QUALIFIED PERSON IN ACCORDANCE WITH LOCAL CODES AND AS 5601 NZS 5261 THIS IS PRIMARILY A DECORATIVE APPLIANCE AND HAS NOT BEEN DESIGNED AS A SPACE HEATER THIS APPLIANCE HAS BEEN TESTED TO AS 4558 2000 DO NOT OPERATE THIS APPLIANCE WITHOUT READING AND UNDERSTANDING THESE INSTRUCTIONS FIRST THIS APPLIANCE IS DESIGNED FOR INSTALLATION INTO A TIMBER FRAMED CONSTRUCTION THIS APPLIANCE MUST INSTALLED USING AN APPROVED TWIN SKINNED B VENT FLUE SYSTEM THIS APPLIANCE MUST BE INSTALLED INTO A WELL VENTILATED ROOM IN ACCORDANCE WITH AS 5601 NZS 5261 THIS APPLIANCE IS DESIGNED FOR INDOOR INSTALLATION ONLY NOT TO BE INSTALLED OUTDOORS REAL FIRES IS NOT RESPONSIBLE FOR INCORRECT OR IMPROPER INSTALLATIONS ALL INSTALLATIONS MUST BE CERTIFIED BE SURE TO FILL IN INSTALLER DETAILS SECTION OF THE USER GUIDE BEFORE SIGNING OFF THE INSTALLATION Some drawings in this guide use a smaller version of this fire for pictorial purposes only Table of Contents IMPORTANT NOTES Specifications Notes on Installation Gas Supply Electrical Supply Clearances Hearths Mantles and Recesses Flue requirements Firebox installation Options Insulation kit fitting Framing requirements Top Fixing Wall Lining Commissionin
10. T840 with 0 579 402 DBC 10 Trouble Shooting Possible Cause Fire does not start Mains Power Disconnected Check mains supply and isolating switch no spark noise Gas Control locked out Switch Off and On again Faulty Spark Electrode Check HT lead Check Electrode is not touching the bracket Faull cont Fire is sparking then Air in gas pipe Purge gas pipes stops no flames Gas supply turned off empty Turn on gas supply or change bottles Flame starts but spark Faulty flame rod Check flame rod lead keeps going Check flame rod is not touching the bracket Wind blowing on burner Prevent excessive draft on burner Spark going but flames Faulty flame rod Check flame rod lead don t appear to go out Check flame rod is not touching the bracket Wind blowing on burner Prevent excessive draft on burner Fire goes out Gas Supply turned off or empty Check gas supply or change replace bottles Power supply turned off Check power is on Wind blowing on burner Prevent excessive draft on burner f the fire fails to ignite after 3 attempts turn off the power and gas if possible and arrange a service call or contact the installer if fire is new Installation Notes Write any comments on the installation here and leave with the owner for future reference 11 Contact Details Flameboyant com au Regency Fireplace Products Australia Pty Ltd 21 23 South Link Dandenong South Vie 3175 Australia Phone 1 800 081 978 Fax 03 979
11. Z Limited PO Box 100744 North Shore Mail Centre Auckland 0745 New Zealand REAL FIRES i o i o Comments Contact Flameboyant com au Regency Fireplace Products Australia Pty Ltd 21 23 South Link Dandenong South Vic 3175 Australia Phone 1 800 081 978 Fax 03 9799 7822 Email salesau regency fire com 65300 issue B User Guide illusion 1800
12. al Fire has a flame failure safety system which ensures that in the event of an ignition failure gas supply failure or flame being extinguished for any reason the fire will shut down The fire will attempt to restart automatically If the fire fails to re ignite then the fire will lock out and will need to be reset manually by switching the wall switch off and on again to restart the ignition sequence Wait at least 10 seconds before attempting to restart the fire and if the fire fails to ignite after three attempts then turn off the power and refer to the Troubleshooting section on page 11 or consult a technician Real Fires burn with a real flame and as such there are considerations to be made to ensure the safety of children and the infirm Do not place furniture and other objects within one metre of the fire do not drape clothes or any other combustible materials in front of the fire Cleaning Regular cleaning of your Real Fire is important to keep it looking its best and operating at its peak Some points on cleaning e It is important to keep the burner free from debris such as dust insects and anything else that could cause a blockage Carefully use a vacuum cleaner to clean the gap between the two glass panels that make up the burner e The burner and glass panels can be cleaned using household glass cleaners but apply by cloth rather that by spraying directly onto the burner Do not spray cleaners onto or around th
13. e burner as the liquid can get between the glass panels and cause water spotting e Thestainlesssteelreflectors and trims can be cleaned using standard household stainless steel cleaners Take care not to scratch the steel or spray cleaners onto the burner REAL FIRES When to call for Service e f soot starts to form on any of the panels trim or glass e lf you can smell gas whether the fire is going or not there could be a small smell of gas as the fire is going through the ignition sequence but this should stop once the fire has started e If there is excessive noise or explosive ignition as the burner lights this could be due to blocked burner ports e f the flames change shape or colour Under normal operation the flames will be a bright luminous yellow colour If it becomes a dark streaky orange colour or a very blue colour this could indicate a problem Warranty Statement e Two year warranty on Parts and Labour Conditions of warranty Labour warranty includes vehicle travel cost up to 30 km from place of purchase or a Real Fires approved service gas fitter The maximum period between servicing is two years before warranty is void Warranty does not cover damage caused through incorrect use or direct exposure to marine environments The warranty period is taken from the date of commissioning by the installer Be sure to fill out the Warranty Information section page 13 for future reference
14. een tested and certified by the installer Your Illusion gas fire should have been installed with a separate isolating wall switch mounted on a nearby wall and may also have a start button connected to a relay Turn the wall switch to the on position and press the start button if fitted Within a few seconds you will hear a sparking sound and gas will start to flow through the burner Once a flame is established the spark ignition will stop If the fire fails to ignite within about 5 seconds the gas will stop flowing and the gas control will lock out This is most likely when the fire has just been installed or has not been used for some time Turn the wall switch off and the on again and press the start button and the cycle will start again If the fire fails to ignite after 4 attempts then consult the trouble shooting section on page 11 or contact your installer or Real Fires to arrange a service call Note Unless your fire has been installed using a latched relay it will automatically start if after a power outage the power is re connected and the wall switch is in the on position Safety Real Fires are factory tested and the installation should have been tested by the installer You should not experience any odour from your fire other than an initial burn off smell the first time it is used Should any additional odour be noticed turn off the gas supply and arrange for a gas fitter to make a service call Your Re
15. g Remove reflectors Remove Burner Connect Gas Prepare for testing Check Pressures Reassemble Final Checks Wiring Diagram Trouble Shooting Installation Notes Contact Details 0 o NO Oa d di dii dia dl dliasIN ak Te eS e e iX i OO OO OO OoOo o N Specifications Make Flameboyant Model illusion 1800 Gas Types Natural Gas ULPG Propane Australia only Description Indoor Decorative Fire Test standards NZS 5262 2003 AS 4558 2000 AS NZS 3100 2002 Approval No 7736 Dimensions All dimensions are in mm Note Left hand version of fire shown right hand version available if required Power Inlet 2174 297 1469 260 1825 le N Flue Spigot Natural draught flue system using 2 9150 200 twin skin flue with optional adaptor to single 200 250 twin skin flue inner flue to be stainless steel Minimum of 2 4 metres of flue 3 6 metres if off set bends are used Flue Cowl two approved 150 mm or one 200 mm Flue Cowls must be used Gas Connection 3 8 BSPF Gas Flare onto gas control Power 230 240V a c 50hz 1 Amp Natural gas ULPG Propane Inlet Pressure 1 0 kPa 2 75 kPa Burner Pressure 0 8 kPa 1 9 kPa Gas Rate 34 MJ h 34 MJ h Main Injector 3 0 mm 1 8 mm Aeration None 10 00 mm Gas Control SIT 840 with SIT 579 402 DBC Ignition Electronic Flame Monitoring Flame rod Control Isolating switch Notes on Insta
16. he two flues to be joined into one 2200 250 to be finished using standard twin skin flue and flue cowl It is recommended that the 150 200 mm flue is taken vertically as high as practicable before joining using the Y piece The minimum total flue height is 2 4 metres providing the flue is straight without offsets Offsets can be used on flues over 3 6 metres in height The flue and cowl must be installed in accordance with AS 5601 NZS5261 Firebox installation Options The illusion fire can be installed in 4 different ways The basic fire is supplied ready for installation as a fully open fire where the fire is open to the front and the glass sides are to the right and back It is also available as a right hand fire if required The installations options are Fully Open left hand version di Corner Unit Note All fires are shown with the open side foremost and glass panels to the back and right hand end Even with the insulation kits installed the glass anels remain in place Fully Enclosed A Through Wall Insulation kit fitting Insulation kits are available for conversion these options and will require fitting before the installation continues Unseen trims may need to be cut away to make fitting of the wallboard easier and tidier the trims to cut will depend on the installation option Make sure that you have clearly identified the panels that are to be cut before proceeding It may be easier to
17. llation All notes refer to left hand version of fire and must be reversed if a right hand version is being installed Gas Supply A suitable gas supply needs to be provided to the Left hand rear corner of the installation cavity The pipe sizing should be calculated to supply at least 40 MJ h Allow sufficient pipe to make the connection as shown below Refer to the Commissioning section for details on gas and power connection page 10 Electrical Supply The Firebox is supplied with a power lead approx 1 8 m long This needs to be connected to an isolating wall switch provided by an electrician located preferably to the right of the Firebox facing into the room not inside the framing cavity This supply is used to isolate all power for the electronic fires or to control the fan in the manual fires Note if the power is disconnected through power cut or other event and reinstated with the isolating switch in the ON position the fire will start Lia automatically To prevent this it is recommended that a latched relay is used as shown here The power cord is designed for a 230 240V a c 10 amp supply Electrical connection must comply with AS NZS 3000 Clearances The fire must be installed with the shown minimum clearances to combustible materials Hearths Po Wer Ppp Ox leag 1 8
18. ower and gas Platform recommended Wall lining above the top trim must be non combustible for at least 300mm wall lining can only be fitted after firebox is installed Through Wall installation This section must be fully supported from above and There must be a clear not place any load on the fire ath for the flue to ass Flue is shown with optional flue gather and 200 250mm top flue section Alternative is to run two flues throught to termination Allow at least 20mm gap for power and gas JSA d Platform LAN recommended LI Refer to N note on ea ln top fixing i 295 Min LR over n cladding cC CC cem LV Wall lining above the top trim must be al So non combustible for at least 300mm wall lining can only be fitted after firebox is installed SZ lp Top Fixing In order to keep the top unsupported end of the firebox in line with the framing n i 21 from i above a pair of straps have been provided for fixing to the completed framing In cladding to back Z a some installations the straps may not be the most suitable solution If this is the or support plate 415 Min 5 case then use another seismic type strap to hold the firebox fast
19. ple of seconds and switching back on Adjust the burner pressure by removing the protective cap from the adjusting stem and adjusting the regulator beneath Check pressure against the data plate Turn the fire off and remove the manometer and tighten the test point Reassemble Replace all panels and reflectors previously removed make sure that the burner is fastened in place and any remaining protective plastic has been removed Final Checks With all panels in place check to make sure that the fire is still operating correctly and that the flames are not overly long or streaky and that there is no soot coming from the flame tips Listen for excessive noise when the fire is igniting or extinguishing Be sure to fill in the Installation section of the User Guide and explain the operation of the fire to the owner Wiring Diagram COLOUR Connector WH WHITE Plug BLU BLUE S Amp MAINS IN BRN BROWN E BRN 230 240 V a c GR GREEN YELLOW OR RANGE Iz BLU 10 AMP MAX GR85 li I I lt i co z gt gt cc ala aja I LLI LL LU LLI EMPTY gt a a Li d I2 la co z e ele ka ps bar co en n m ko ko r e 12 GR jajo ko oo o GAS CONTROL 12 PIN PLUG pena fae GR N o GR PI WE FLAME OR WH HT ef SS SPARK 1 GASCONTROL 12 SI
20. to the framing Take NL care to make sure that the wall cladding will line up with the inside edge of the trim panel Shown here is the cutout requirement for the straps to be most effective Seismic Restraint There are 4 holes in the base of the firebox to hold the fire in place Make sure that the firebox is correctly aligned with where the wall lining will finish before fixing the firebox in place Wall Lining The wall lining above the top trim must be non combustible for at least 300mm It is recommended that the plaster coat does not cover the front trim iw Refer to the diagram below for part identification note that the illusion 1000 is shown for the parts diagram but the parts are the same for this model Commissioning Reflector Retainer Front and Back Reflectors Burner Pressure Test Point Pressure Adjustment Power Connection Sparker and Flame Rod Disconnect the power and gas ul supplies before working on the fire Inlet Pressure Test Point Remove reflectors To gain access to the burner power and gas connections firstly rotate the Reflector Retainer upwards to release the top of the end reflector and remove the reflector Remove the right hand end burner cover by carefully lifting straight up Slide
21. while push to the back of the firebox this allows for safe access to the pressure adjusting screw Check that the burner has fully lit and is burning consistently along its length If there are any significant disruptions to the flame it could indicate a blockage in the burner tube Leak test any connections that have been broken or disrupted in any Way Check the burner pressure against the data plate and adjust if necessary Remove the manometer and check that the test point is properly tightened Re assemble the fire e Re assemble the fire taking care not to trap or pinch any cables or gas tubes and test for leaks especially if any gas connections have been broken e Restart the fire and test for proper operation ignition cross lighting combustion and flame extinguishing and fill in the appropriate section of this booklet Power Cord Replacement Ifthe powercord becmoes damaged replace only using a manufacturer supplied part Service Diagram Reflector Retainer Burner Fixing Screws Burner Pressure Test Point Inlet Pressure Test Point Pressure Adjustment Power Connection Sparker and Flame Rod REAL FIRES trouble Shooting If you have any concerns or doubts about trouble shooting your fire please contact a service technician or Real Fires representative for advice Possible Cause Power not connected Disconnected HT lead Soot Soot buildup
22. y section Alternative is to run two supported from above and flues throught to termination not place any load on the fire o o o 71 o ES JT I egz top fixing N O min over f m cladding E i CC Platform EI recommended Wall lining above the top trim must be lt non combustible for at least 300mm wall lining CC can only be fitted after firebox is installed Corner installation Allow at least There must be a clear 20mm gap for path for the flue to pass 7 power and gas Flue is shown with optional flue gather and 200 250mm top flue section Alternative is to run two flues through to termination L j 4 f I J 322 Min 468 Min over over cladding cladding L E L Refer to n Platform 4 E l note on x recommended E top fixing A zm lt 8 i e C le CTZ l Wall lining above the top trim must be non combustible for at least 300mm wall lining can only be fitted after firebox is installed Fully Enclosed installation There must be a clear path for the flue to pass _ Flue is shown with optional flue gather and 200 250mm top flue section Alternative is to run two A flues through to termination Allow at least 20mm gap for p
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