TellerScan TS240 User Manual
Contents
1. cccccccseccceececeeeeeeeeseeeeseeeseeeseeeesueeseueesseesaneenaees 24 How Long Does the link Cartridge Last cc sccctsussccs desc senetaussecedesnssushcossccndsancauebsussare dsanSeuebeas sare deasGeusbsesssraeassous 24 What is the Entry Tray Capacity s csicccdecccadetecteatebeuneedebectsadebentenceianteaseboatundsiautendtdeetenetiewssadsdeotecattaxtcededsatenote 24 Wpatis Me exit POCKET AACN css cnpricnis 24 How Many Checks Per Minute Should My TS240 Scan oocccoccccnccnccoccnccncncnonnnnnncnnnnnnnnnnnnonnnnnonnrnonannnnnnnnnnos 24 TellerScan TS240 Specifications ccccecscceesecceneesesneeceseeeenseecenseseaseeoeseeeenseeoeseesensesoaseesensesoesessensesonnessons 25 Digital Check Contact Information cccceceeeeeeeeeeneeeenseeeeneeeenseseeseeceasesoaseeceaseeoaseeoegseeoasssoensesenseseesessonees 26 Page 3 TD DIGITAL TellerScan TS240 User Manual b Rev 041715 About the TellerScan TS240 The TellerScan TS240 is an easy to use high volume check scanner that automatically scans the front and or back side of checks and reads the MICR Magnetic Ink Character Recognition code line The images and data are then transmitted through a USB Universal Serial Bus interface to the PC The TS240 has an automatic feeder that handles up to 100 items and also features a 100 item exit pocket The 15240 is rated at up to 150 documents per minute DPM scanning speed Speeds can vary based on the length of the docum2. Accessing the Cameras continued Step 2 Carefully swing open the camera door once it is unlocked Note Look for the white strip behind the glass which is the camera Be careful not to scratch the glass when cleaning or accessing the camera for any reason Camera Glass Unlocked Opened Camera Door Camera Door Closing the Camera Door Note Verify that the Camera Door is locked or closed all of the way after opening or if experiencing document jams in this section of the scanner Step 1 Close the Camera Door by swinging it back into its original position Step 2 Lock the Camera Door by pinching the lower part of the camera assembly together Press on the area of the door that has the blue dot The Camera Door will click into place and should not move or feel loose Pinch the blue dot Closed section on the Camera Door Camera Door Page 18 TD DIGITAL TellerScan TS240 User Manual k Rev 041715 TellerScan TS240 Routine Maintenance TellerScan TS240 Maintenance Overview Over time ink dirt and dust particles will collect on the scanner rollers and in the document track Therefore it is necessary to clean these areas to ensure reliable performance Perform a periodic inspection of the document track and use a Digital Check cleaning card to clean the scanner rollers Using a can of compressed air will help keep the document track clean Inspect the quality of the captured image
3. 7 i E A y ie N d 7 A ESPs Qe 2 amp gt la E Wa keel Ml gt E 5 y E TellerScan TS240 User Manual April 2015 Rev 041715 TD DIGITAL TellerScan TS240 User Manual ek Rev 041715 ADOUT TO TellerScan TS240 a a 4 FI SS Dino batea educ TE TET 4 Industry Canada Class B ci 4 TellerScan TS240 System ReEqQuireMent cccccccccsecccssececeeceeeececeeeeseeeeeseeeesseesseeeeseueeseaeeeseeesseeetseeesaaees 4 Tellerscan T9240 Included EQUIDIMONL cesscsicarnstaneionsccina ratonera dicas 5 External View of the TellerScan TS240 ocooncccnccccccccocncoccncoonococononnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnninennnnns 6 car ViCW Or Ime Telerscan 2 cortito i tc cotii biota 6 TellerScan 15240 Initial SO lisina ica 7 AA A e UU dees E ETE EE EEE aden aden sieneeensseemteuadnnauschs 7 Cable Connections and Scanner Placement ccccceeccceeceeeeeeeceececseeeeseeeesseeeeseeesseeesseeseseaeesseeeeseeeetsaeeesaes 7 Installing the 1 Line Printer Ink Cartridge ccccccccssseceeseeceseesenseeeeneeseneeeceneecensesoasseoensesonsesoaneesensesonnesoens 8 Installing the 1 Line Printer Ink Cartridge continued occccoccnccccncccccnconcnnnoncnonnnononnnnnnnnnnnnnnnonnrnnnnnnnnnarononons 9 Installing the 4 Line Printer Ink Carta OO acia incas 10 Installing the Ink Cartridge continued cece ceccceeccceeeeseeeceeeeceeeeeeeeceueeseeesaueeseueesaeeseueesseesaueeseueeseeesa
4. fully seated Replace the Center Cover by setting it back on the unit vertically Note If the scanner has to be transported by common carrier from one place to another or will experience extended periods of inactivity it is advisable to remove the ink cartridge from the scanner and seal it in an airtight bag If the cartridge has not been used for an extended period of time it might be necessary to clean the inkjet nozzles by gently blotting them with a towel dampened with water or using Digital Check s Inkjet Cleaning Swabs PN 150032 available at www digitalcheck com Page 9 Rev 041715 TD DIGITAL TellerScan TS240 User Manual Installing the 4 Line Printer Ink Cartridge Follow these instructions when installing the ink cartridge for the first time or when replacing an empty cartridge Note The following steps must be followed when installing a new cartridge replacing a cartridge or prior to troubleshooting any application related inkjet errors Cartridge must be at room temperature 65 80 degrees before being installed Insert the 4 line print cartridge Wait 10 seconds the cartridge will perform a self check during this period The scanner is now ready to be used a a ar 1 2 3 4 Step 1 Lift up on the Center Cover to remove it and provide access to the Ink Cartridge Platform Remove Center Inkjet Center Cover Cover Platform Step 2 Open the ink cart
5. Capacity The entry tray can accept up to 100 standard checks in good condition at a time What is the Exit Pocket Capacity Up to 100 standard checks in good condition at a time can be stacked in the exit pocket How Many Checks Per Minute Should My TS240 Scan The 15240 has a rated throughput speed of up to 50 75 100 or 150 documents per minute DPM depending on the specific model TS240 50 TS240 75 TS240 100 TS240 150 Actual throughput will vary depending on the PC configuration physical size of the items scanned simple or complex endorsement and the speed of the application Page 24 p DIGITAL ek TellerScan TS240 User Manual Rev 041715 TellerScan TS240 Specifications Unit Size Height 7 50 19 05 cm Width 5 10 12 95 cm Length 11 10 28 19 cm Weight 5 20 Ibs 2 40 kg Paper Size Document Height 2 12 4 25 54 108 mm Image Capture Height Up to 4 17 106 mm Document Length 3 19 8 98 81 228 mm Document Weight 16 28 Ib bond 60 105 gsm Document Thickness 0 0032 0 0058 0 081 0 147 mm Document Capacity Entry Pocket Check Feeder Up to 100 items Exit Pocket Up to 100 items Optional Printer Programmable single line or four line inkjet printer with user replaceable cartridge Optional Franker User replaceable red ink stamp In Line MICR Recognition Magnetic Ink Character Recognition for E13B North America and CMC7
6. Europe Optical Character Recognition to enhance MICR Read further enhanced using DCC s Best Read API function Transport Speed 19 69 inches per second 50 cm 28 54 inches per second 72 5 cm 150 dpm Throughput TS240 50 50 documents per minute 15240 75 75 documents per minute TS240 100 100 documents per minute TS240 150 150 documents per minute Note TS240 150UV scans at 100 dom when UV is enabled and 150 dom when UV is not enabled Standard Interface Standard USB 2 0 Scan Modes Batch Capture Mode and Single Item Hand Drop Mode Scanning Method Concurrent Two Sided Duplex 2 Scan Modules Scan Module Contact Image Sensor CIS Resolution 300 dpi 850 Pixel Linear Array Light Source Tri Color LEDs Optional Front Ultraviolet Camera Image Resolution Optical 300 x 300 dpi 8 bit grayscale 300 x 300 dpi 24 bit color Image Resolution by Software Scaling 240 x 240 Scan at 300 dpi and scaling down to 240 200 x 200 Scan at 300 dpi and scaling down to 200 120 x 120 Scan at 300 dpi and scaling down to 120 100 x 100 Scan at 300 dpi and scaling down to 100 Supported Compression JPEG 24 bit color 8 bit grayscale BMP 24 bit color 4 or 8 bit grayscale TIFF Group 4 B W DCC API Requirements DCC API 12 12 for TS240 150UV model DCC API 10 05 or newer for standard models Supported Operating Systems Windows XP Windows Vista 32 64 bit Windows 79 32 64 bit Window
7. Straighten any bent corners or excessively wrinkled documents Step 2 Align jog the items to prepare them for scanning Exit Tray Align leading Properly and bottom Aligned edges of items Step 3 The leading and bottom edges of items should be aligned Place the item s by sliding them into the Entry Tray with the front of the item facing out and away from the scanner Slide the items Properly into the entry Inserted tray until the LED turns Orange Step 4 Aligned items must be inserted flat into the Entry Tray and slid forward until they reach the line indicated on the scanner cover Page 16 TD DIGITAL TellerScan TS240 User Manual k Rev 041715 Accessing the TellerScan TS240 Accessing the Internal Document Path The TellerScan TS240 has two covers the Center cover and Outer cover These can be removed separately or together by lifting pulling up on the covers Remove the Scanner Center and Outer Covers Covers Accessing the Cameras Note Older models might have a white nylon thumbscrew in place of the latch shown below Step 1 With the Center and Outer covers removed locate the blue Camera Door Latch and the tab part of the latch to unlock the camera door assembly S gt Wl A AN Camera Pinch the Camera Section Door tab on the Latch Latch to open Page 17 gt DIGITAL TellerScan TS240 User Manual CZ CHI Rev 041715
8. is ready to be used Green LED Scanner is ready to use Additional LED Information After the TellerScan TS240 is synchronized with the application the LED is used to detect the presence of documents in the entry pocket and will turn Orange when a document has been loaded Once the scan cycle has started the items in the Entry Tray should feed into the path one at a time When the last has been scanned the scanning process will stop and the items should be stacked in the Exit Tray A flashing Red LED indicates an error Select an eject option within the application if available or look for a document in the path If there is a stopped or jammed item in the path remove it from the scanner See the Accessing the TellerScan 1S240 section for additional information on how to open up and access the scamner If the LED is still showing a Red color after clearing a document jam power cycle the scanner by disconnecting and then reconnecting the Power Supply cable or press and hold the Reset Button Page 15 TD DIGITAL TellerScan TS240 User Manual k Rev 041715 Loading Items into the Scanner The TS240 s automatic feeder can handle up to 100 items at a time Please follow the steps below to ensure proper feeding Step 1 Slide out the Exit Tray to expand the length of the tray to accommodate larger or business size checks Remove all rubber bands staples paper clips etc
9. start the installation sequence Follow the on screen steps to complete the installation Step 3 ScanLite2 will launch automatically after installation or it can be started from a shortcut that is placed on the Desktop during the installation process Note ScanLite2 does not save any image or MICR data to the PC Once the scanned item disappears from the screen or the utility is shut down the data is removed cleared Page 13 TD DIGITAL TellerScan TS240 User Manual k Rev 041715 LED Status Indicator LED Status Indicator Off or No LED The USB cable is not connected and or no power to the scanner Off LED USB and or Power Cables are not connected Red LED Scanner USB and Power Supply cables are properly connected This is the default state when an application is not controlling the scanner or has not yet acquired the scanner Note Both ends of the USB cable must be plugged in for the LED light to turn Red If the LED does not turn Red check and reseat the end of the USB cable going into the PC and into the scanner and that the PC is turned on Then check that the Power Supply cables are connected properly and the source is live Red LED USB and Power Cables are connected Page 14 TD DIGITAL TellerScan TS240 User Manual k Rev 041715 LED Status Indicator continued Green LED The scanning application has successfully acquired the scanner and it
10. an TS240 User Manual b Rev 041715 TellerScan TS240 Initial Setup New User Notice PLEASE NOTE Do not connect the USB cable from the scanner to your PC before installing the drivers or the scanning application software Digital Check does not provide scanning software Please contact your bank or other solution provider for further assistance with installing the driver or getting the scanning software set up or installed Digital Check provides only an optional driver installation utility and a separate demonstration program See the Installing the Optional USB Driver section or the Installing Scanlite2 section for additional information Cable Connections and Scanner Placement Note Do not connect the USB cable from the scanner to your PC before installing the drivers or the scanning application software Y Place the unit on a flat surface near the PC and away from direct light sources such as spot lights or desk lamps Place the scanner in a position that is at least 6 inches away from any power supply other electronic devices pneumatic tubes at the teller window etc to avoid magnetic interference with the MICR read head Y Connect the Power Cord for the external Power Supply to the Power Supply and then plug the connector into the rear Power Connection port Y Connect the USB cable by plugging it into the rear USB port Page 7 TD DIGITAL Tel
11. at is the Typical Cleaning Interval The recommended cleaning interval for the TS240 is approximately every 8 000 10 000 scans Use a combination of the Digital Check Cleaning Swabs and Cleaning Cards to clean the drive rollers See the Cleaning the TS240 Drive Rollers section for additional information What is the LED Status Light Sequence The proper LED sequence is for the LED to turn Red when the Power Supply and USB cables are connected to the scanner and to an outlet and the PC This is followed by the LED turning Green once the application or scanning software is running and detects the scanner If the LED does not turn Red check the USB and Power Supply cable connection and the power source What About Avoiding MICR Read Head Interference Keep the TS240 Power Supply and others small desk fans pneumatic tubes at the teller window or similar devices at least 6 12 inches away from the scanner to keep them from interfering with the magnetic read head How Long Does the Ink Cartridge Last Once opened the practical life of the ink cartridge is six to twelve months depending on usage and environment However the rated character yield on the ink cartridge is between 5 7 million characters Do not shake or drop the cartridge this can cause printing to fail Digital Check recommends keeping a spare cartridge on hand in case the current cartridge cannot be used What is the Entry Tray
12. e the Accessing the TellerScan TS240 section for additional information on how to open up and access the scanner Discard the cleaning swab s after use Use a cleaning swab on the Entry Drive Rollers 2 Entry Use a cleaning Drive Rollers swab on the Main Drive Rollers Drive Rollers Ty OIGITAL_ lt TES C F ECAN 24O Use a cleaning White swab on the White Guide Roller Guide Rollers Page 21 TD DIGITAL TellerScan TS240 User Manual ek Rev 041715 placing the SADR Discrimination Roller Note The SADR Discrimination roller is user replaceable This is typically only needed for scanners that have been in service for longer periods of time or for teller windows and higher volume remote deposit settings PN 151161 01 available at www digitalcheck com SADR Roller Part Number 151161 01 Step 1 Remove the Center and Outer scanner covers to provide access to the SADR Discrimination roller See the Accessing the TellerScan 15240 section for additional information on how to open up and access the scanner Step 2 Lift or pull up on the SADR Discrimination roller to remove There are no tools required for removal Pull up on the SADR Roller Discriminator to remove replace Roller Step 3 Replace the worn SADR Discrimination roller with a new roller The roller has a D shape to it and will fit on the metal shaft in only one direction Orient t
13. ents being scanned the application settings and the PC performance or configuration The TS240 does not have an On Off Switch but will become fully activated when the USB cable is connected to a powered on PC The TS240 is automatically powered off when the PC powers down as it senses the loss of power to the USB port FCC Class B This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna lIncrease the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Industry Canada Class B This digital apparat
14. hat the rollers are turning during the cleaning process The cleaning card is only effective for 1 2 minutes after being removed from the pouch Step 1 Slide the cleaning card into the entry tray and hold on to the card in order to scrub the 2 Entry Drive rollers Keep holding on to the card so that it does not feed into the scanner 2 Entry Drive Rollers Use a cleaning Hold onto the card card on the Entry and move it back Drive Rollers and forth Step 2 Feed the cleaning card through the scanner another 6 8 times Allow the card to scan all of the way through flipping the card between cycles top to bottom or to a clean side after each pass though the scanner Discard the cleaning card s after use Page 20 TD DIGITAL TellerScan TS240 User Manual b Rev 041715 Cleaning the TS240 Drive Rollers Using a Cleaning Swab Note Use the cleaning swabs for a more thorough cleaning of the scanner rollers This can be done every few cleaning cycles Use the Digital Check scanner cleaning swabs PN 150030 and the cleaning cards PN 150028 available at www digitalcheck com for regular cleaning maintenance Note Use a scanning application or Digital Check s ScanLite2 utility to start the scanner motors so that the rollers are turning during the cleaning process Step 1 Use a cleaning swab on the 2 Entry Drive rollers the 4 Main Drive rollers and on the White Plastic Guide rollers Se
15. he roller to the correct position and push down on the roller until it comes to a stop Page 22 TD DIGITAL TellerScan TS240 User Manual b Rev 041715 TellerScan TS240 Troubleshooting Document Feeding Problems The TS240 features an auto feeder and will not require any user adjustments If you notice feeding problems check the documents for bent or folded edges debris in the scanner document track and that all items have been properly jogged aligned and inserted correctly If feeding problems are still experienced try cleaning the drive rollers See the Cleaning the 15240 Drive Rollers section for additional information It might also be necessary to replace the discriminator feed roller and retest See the service manual or contact Technical Support for additional information Clearing Jams lf a jam occurs the paper path must be cleared To do this try to advance the jammed document by pressing the Eject button on the scanner If the document does not exit the track grab the document with both hands and carefully wiggle the document back and forth while lifting up See the Accessing the TellerScan TS240 section for additional information on how to open up and access the scanner Image Quality If you notice either streaking or fading on the images the camera glass might require cleaning See the Cleaning the TS240 Cameras section for additional information MICR Errors Confirm that the document has kn
16. lerScan TS240 User Manual ek Rev 041715 Installing the 1 Line Printer Ink Cartridge Note This step only applies to TellerScan TS240s that have the optional Inkjet configuration Follow these instructions when installing the ink cartridge for the first time or when replacing an empty cartridge Inkjet platform style might vary based on production The cartridges are installed the same way for all TS240 1 line platform styles Step 1 Lift up on the Center Cover to remove it and provide access to the Ink Cartridge Platform Remove Center Inkjet Center Cover Cover Platform Step 2 Open the ink cartridge pouch and remove the protective tape covering the ink nozzles Be careful not to touch the ink nozzle with your fingers or allow it to come in contact with anything else desiste De ERA AA AA a ADD PARRA Remove Tape Seal Page 8 TD DIGITAL TellerScan TS240 User Manual k Rev 041715 Installing the 1 Line Printer Ink Cartridge continued Step 3 Insert the nozzle end of the cartridge into the platform while keeping the end of the cartridge tilted slightly upward Push down on the rear of the cartridge until it clicks twice and snaps into position Insert the Nozzle end Push down on Correctly Ink Cartridge slight angle the cartridge Inserted at a slight angle to fully seat Step 4 Verify that the cartridge is properly installed The cartridge should appear tilted at a slight angle when
17. neesaegs 11 Installing The FRANKEL Roller coccion a a 12 IC AAA AP u ne 13 Installing the Optional USB DriVer coooccccoccnccccnccoccnocccnnonnnnnoncnonnnnnnnncnnnnrnnnnnnnnnnrnnnnnnnnnnrnnnnnnnnnnrnnnnnnnnenenonos 13 pac lle A ee nn E S E eens 13 LED Status NC A OU oan roces naciona EE EAEE aE EN SERERE EE 14 A nn e EEE 14 LED Status Inoicator CONUNUCO s cbccceientindsieabacnesenticedeiecbceceiectiandsigab anne hpuihindsincbancedectandiaad oueeheuteeds aa an iprint 15 Loading NEMS into the Scanner Nec cincec sc cstrct ccs t IS 16 Accessing th Tellerscan C240 siccsscecatesscecemesecetueeeactaeesecesureeucetsestececusesucvswaGsceceGesucvaswctecatatuseavsamctauxtaGaseacss 17 Accessing the Internal Document Palancar ence iia ici di inalinn dia ialisa did 17 ACCESSING the CAMELAS cccccceecccceececeeeeeceececaeeeeseeeesseesseeeeseueesseueeseaeessaeeeseueessaeeeseusetsaseeseesetsgeeeseeeessneeess 17 Accessing the Cameras CONTINUC c cccccceecccceecececesseececeueessueeeceucesseeeeseueessaeeeseusessaeeeseusessaeeeseeeesseeeas 18 eis gle Me camne a Bloc eee sico E en eee ee ee ee eee 18 TellerScan TS240 Routine Maintenance cccsccccesseeceseeceeseeceseesenseeeeneesenseseessesensesoaseesensesonseseneesonnessens 19 TellerScan TS240 Maintenance OVErview cccccccccsecccseececeeeeeaeeeececesseeeeseeeesseeeeseueeseaeeeseeeesseeeeseeeetaneeeas 19 Species POZO DOCUMEN Wal esnsesri A A 19 Cleani
18. ng the 1324 OC Lo o A PAR PU A daade akadni dukane nkakainis 19 Cleaning the 15240 Drive Rollers Using a Cleaning Card cccccccecccsececeeeseeeeeeeeseeeeseeeeeeeeseueeseeesaneeneeeeaes 20 Cleaning the 15240 Drive Rollers Using a Cleaning Swab oocccocncnccnccccccncncnoccnnnncnncnnnononnnnnnnnnnnnnconcnonanonos 21 Replacing the SADR Discrimination Roller ooocconnccnnnicnncconcconacconnconanconancnnnnnnanrnnanenanrnnarrnanrnnanrnnnrrnanrnnannnns 22 TD DIGITAL TellerScan TS240 User Manual ek Rev 041715 TellerScan TS240 TroubleshootiNg ccocccccnnccccncncccnnncencnccnnnnccnnnnrnnanrnnnn rra n rra rra n rra rra n mennenm nnmnnn nnmnnn 23 Document Feeding Probe MS sicincndainaciriaradid ardid tetitas 23 APP e o 23 Mage OU tarros 23 MOR EO ee ee ee ee er ee ee ee ee ee ee ee ee ee ee ee ee 23 Using ine Diagnostic POP siones 23 TellerScan TS240 Frequently Asked Questions oncccoccccccncncccocnncccncnnconnnnnonnnanncnnnnnrnnnnnnrnnnnnrrnnnnrrrnnnnrnnannnnos 24 Is Using a Check Jogger Recommended scccccseccceececseeeeceucecseeeeceucesaueeeseueessaeeeseuseseueesseeeessusesseeesees 24 What is the Typical Cleaning Interval cccccccccseccceeeeseeeeeeeeceeeeseeeseaeeseeeeseeseueesaeessueeseeeeseeesseeesseesaneesaees 24 What is the LED Status Light SEQUENCE cc ccc cceccceececeeeeeeeeceeeeseeeceueeseueesueeseueesaeeseueeseeeeseeeseeenseesaneenaees 24 What About Avoiding MICR Read Head Interference
19. own working MICR ink toner If MICR errors are still occurring verify that the TS240 power supply or another device s power supply is 6 or more inches away from the scanner Next inspect the MICR assembly for debris particularly metal objects If no debris is found inspect the assembly itself for damage or incorrect position or wiring Drive up teller pneumatic tubes and static buildup can also cause MICR errors verify that the scanner is at least 6 inches away from these types of devices as well Using the Diagnostic Pop up The Diagnostics will show a variety of PC and scanner information This information can be copied and pasted into an email to send to support Note To enable the diagnostic pop up the scanning application has to be active and fully connected with the scanner Step 1 Press and hold the Shift key Step 2 Power cycle the scanner by disconnecting and then reconnecting the Power Supply cable or press and hold the Reset Button Step 3 Release the Shift key Y The scanner diagnostics pop up should now be showing on the PC Page 23 TD DIGITAL TellerScan TS240 User Manual b Rev 041715 TellerScan TS240 Frequently Asked Questions Is Using a Check Jogger Recommended Yes to provide consistent alignment of documents increase productivity and to reduce operator fatigue Digital Check recommends using our MJ1000 Check Jogger PN 130600 available at www digitalcheck com Wh
20. ridge pouch and remove the protective tape covering the ink nozzles Be careful not to touch the ink nozzle with your fingers or allow it to come in contact with anything else Remove Tape Seal Page 10 gt DIGITAL TellerScan TS240 User Manual Cr KX Rev 041715 Installing the Ink Cartridge continued Step 3 Press on the Push to Open blue tab on the side of the ink cartridge platform to open the latch Press the Blue Push Push to Open to Open tab Latch Opened tab Step 4 Carefully insert the cartridge into the platform from the top with the contacts facing down Make sure that the cartridge is fully seated by pressing on the top of the cartridge Step 5 Close and secure the top latch Press down on the Push to Close section of the latch Replace the Center Cover by setting it back on the unit vertically Insert Cartridge Upright and Push down on Push to with print contacts installed the section marked Close section facing down Push to Close Note If the scanner has to be transported by common carrier from one place to another or will experience extended periods of inactivity it is advisable to remove the ink cartridge from the scanner and seal it in an airtight bag If the cartridge has not been used for an extended period of time it might be necessary to clean the inkjet nozzles by gently blotting them with a towel dampened with water or using Digital Check s Inkjet Cleaning Swab
21. river installation utility and a separate demonstration program Step 1 Download or Run the TellerScan USB Driver installation file from www digitalcheck com Step 2 If the scanner is currently connected to the PC disconnect the USB cable from the PC Turn the power off on any locally attached USB devices such as printers scanners or multifunction devices This will help eliminate any possible conflicts between the various USB devices connected to the PC during the driver installation Step 3 If downloaded saved to a local drive double click on the TellerScanDriver exe file to start the installation sequence Follow the on screen steps to complete the installation Step 4 With the USB and Power Supply cables connected to the PC the display panel on the scanner should now be active Y Windows should now detect a new hardware device Y The scanner is ready to be used with a scanning application or a Digital Check demo program Installing ScanLite2 The Digital Check demo program ScanLite2 is a basic utility that allows you to scan and view images and test the various scanner functions ScanLite2 is also useful for cleaning the scanner See the Cleaning the 15240 Drive Rollers section for additional information Step 1 Download or Run the ScanLite2 installation file from www digitalcheck com Step 2 If downloaded saved to a local drive double click on the ScanLite2 exe file to
22. s PN 150032 available at www digitalcheck com Page 11 TD DIGITAL TellerScan TS240 User Manual k Rev 041715 Installing the Franker Roller Note This step only applies to TellerScan TS240s that have the optional franker configuration Follow these instructions when installing the franker roller for the first time or when replacing an empty franking roller Step 1 Remove the Center and Outer scanner Step 2 Swing out the outer Camera Door Locate covers Locate and remove the White Nylon the Franker Roller Mounting Post Thumbscrew Hold the Franker Roller with the tab facing out and lined up with the Metal Spring Snap the Franker Roller onto the Mounting Post snap onto post Step 3 Rotate the Franker Roller until it touches Step 4 Close the Camera Door and screw the the Metal Spring as shown White Nylon Thumbscrew back in place Replace the Center and Outer scanner covers Page 12 TD DIGITAL TellerScan TS240 User Manual b Rev 041715 Testing the Scanner Installing the Optional USB Driver PLEASE NOTE Do not connect the USB cable from the scanner to your PC before installing the drivers or the scanning application software Digital Check does not provide scanning software Please contact your bank or other solution provider for further assistance with installing the driver or getting the scanning software set up or installed Digital Check provides only an optional d
23. s 8 32 64 bit Mac OS X 10 6 or newer Ubuntu 7 05 or newer Red Hat AS OpenSuse Electrical Power consumption 45 Watts Input Voltage 100 to 240 VAC 50 60 Hz Separate Standard Power Supply Auto sensing for voltage Product Warranty 1 year Mean Time To Repair MTTR 15 minutes Environmental Operating Temperature 60 90 F 15 32 C Operating Humidity 35 85 non condensing Certifications Safety UL cUL CE FCC Class A Industry Canada Class B EMC IEC CE Efficiency CEC V 115V Power Supply RoHS Compliant Page 25 TD DIGITAL TellerScan TS240 User Manual os Rev 041715 Digital Check Contact Information Digital Check Corp Corporate Headquarters Digital Check Corp 630 Dundee Road Suite 210 Northbrook IL 60062 Phone 847 446 2286 Fax 847 441 5507 Visit us at www digitalcheck com Y Purchase Consumables Manufacturing Facility Digital Check Corp 10231 A Trademark Street Rancho Cucamonga CA 91730 Phone 909 945 5106 Fax 909 948 3788 Y Additional Product Information Y Technical Support and More TellerScan is a trademark of Digital Check Corp All other trademarks are the property of their respective owners Page 26
24. s on a regular basis If the image quality drops off clean the camera glass by following the procedure below Inspect the TS240 Document Track In addition to routine drive roller cleaning a periodic inspection of the entire document track area is also recommended The use of a flashlight will enhance the visual inspection in the camera section and throughout the document track Remove any staples paperclips debris etc that might have accumulated during use Have a can of compressed air available to blow out the document track on a regular basis Blow the dust toward the entry and exit pockets starting from the center of the path by the ink cartridge platform Cleaning the TS240 Camera To clean the cameras use a Digital Check cleaning swab or a clean cloth to wipe the camera glass Be careful not to scratch the glass when cleaning or accessing the camera for any reason See the Accessing the Cameras section for additional information on opening the assembly prior to cleaning 2 Camera Glass Carefully wipe the Camera Glass Page 19 TD DIGITAL TellerScan TS240 User Manual b Rev 041715 Cleaning the TS240 Drive Rollers Using a Cleaning Card Use the Digital Check scanner cleaning swabs PN 150030 and the cleaning cards PN IS0028 available at www digitalcheck com for regular cleaning maintenance Note Use a scanning application or Digital Check s ScanLite2 utility to start the scanner motors so t
25. us does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference causing equipment standard entitled Digital Apparatus ICES 003 of the Department of Communications TellerScan TS240 System Requirements ee 1 6 GHz processor 2 4 GHz Dual Core or faster processor 1 GB RAM 2 GB RAM or more 1 5 GB free disk space 10 GB free disk space Windows XP Windows Vista Windows 7 or 8 Windows 7 or 8 64 bit USB 2 0 port USB 2 0 port DCC API 10 05 for standard models DCC API 12 05 or newer DCC API 12 12 for TS240 150UV model DCC API 12 12 for TS240 150UV model Page 4 TD DIGITAL TellerScan TS240 User Manual h Rev 041715 TellerScan TS240 Included Equipment The TellerScan TS240 includes the following equipment in the box Y TellerScan TS240 check scanner Y 100V 240V 50 60Hz voltage sensing external power supply and cord Y USB 2 0 cable y Ink cartridge MS0083 1 line printer or MS0095 4 line printer depending on model Note Ink cartridges are included only with Inkjet models Y Franker roller Note Franker rollers are included only with Franker models Page 5 DIGITAL TellerScan TS240 User Manual Rev 041715 TellerScan TS240 Features External View of the TellerScan TS240 Exit Tray LED Status Entry Input Light Tray Rear View of the TellerScan TS240 USB Port PONET Connection Page 6 TD DIGITAL TellerSc
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