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VSA/SR Glass Front Snack Manual

1. SYSTEM 7 117 218 H gt x E zlu To T T RED RED 5 1 gt gt la She WHT ver i YEL efe vid GRY 3 9 GR E Li HI gt rx ke PNK LJ Ibm Lio RED s gt 5 WHT RED efie WHI YEL efe vid Ger als GRY 3
2. 47 0 2 BOCRCMOVAI Lira paia 47 6 3 Tray R WioVal AA A 47 6 4 Lock Change Replacement a 47 6 5 Control Board Ki ia 47 6 6 Motor Replacement a r ad 47 6 7 Vend Hopper Replacement pp 48 Appendix A Parts Drawings and Descriptions 48 Appendix B Electrical Wiring 68 Vendo Section 1 1 General information 1 1 Introduction This service manual covers the VSA XXX and the VSR XXX Snack Vending Machine This manual is designed to act as a reference for service technicians We recommend that you study this manual as there are many features and uses If you do not understand any part of this manual please contact SandenVendo America Technical Service Department at 800 344 7216 ext 9934 1 2 Machine Specifications Product Name Glass Front Snack Vending Machine Product Type SA XXX amp VSR XXX Location Environment Inside only Length x Width x Depth Adjustment scope for screw inch mm 79 20 ms VSA XXX 0 6 amp VSR XXX 8 5 Followed by owner s needs note for normal product Product capacity capacity please see list below be lieta Environment Temperature 5 104 F 40 9 Temperature Inside of machine lt 77 F 25 C Black Color tray per Chute per Tray A E treme e G
3. Clear key to abort option setting without making changes 4 3 7 2 Multi Vend The Multi vend option allows the vendor to Options hold change due after a purchase to allow Multi Vend OFF the customer to make a second purchase without re inserting coins This may be helpful in generating a second sale but because this is not a standard practice the use of multi vend may lead to operator confusion The current state of the multi vend option is shown on the display when entering into the options menu If you wish to change the setting press the 4 Enter key The state On or Off will begin to blink and you can now use the 2 S AorW keys to toggle the state on or off If you are satisfied with the state of this 32 Vendo SANZ option press the 4 Enter key to save the changes If you are not satisfied with your changes you can press the Clear key to abort option setting without making changes 4 3 7 3 Forced Vend The Forced vend option is used to force Options the customer to use inserted bill and non Forced Vend OFF yube credit towards the purchase of a product Forced vend is normally used to keep customers from using the vendor as a change machine thereby depleting the coin tube inventory This is a common problem Laundromats when a bill changer runs out of coins or is out of service The current state of the forced vend option is shown on the display when entering into the options menu I
4. BUTTON COIN RETURN 1050473 7 SCREW 48 10 X 7 LG V802214 57 SANZ LOCK ASSEMBLY ITEM DESCRIPTION T HANDLE LOCK ASY SPRING COMPRESSION PIN LOCK E CLIP 6 WASHERHEXLOCK 0 8 LOCKCRANK 9 NYLON NUT 77 20 AAA PART NO 1076856 387598 387601 1125554 388589 387600 1002384 1126584 1124565 1124527 V801491 389026 V800128 58 CABINET ASSEMBLY ITEM DESCRIPTION 41 5 GUARDOABBASE s _ 01 7 REFER DECK RAMPLERT 117 RAMPMDRHREFERDK 5 9 BACKSTOPREFER 1 10 PWRENLASY 1_ 1 GupERALWEDAYRI lI I SNACK VUE30 1126048 1146906 1172104 1155245 1167739 1130868 1130467 1130479 1128652 1153511 1168332 1168322 1 1155271 1155166 1139733 1132968 1146906 1172104 1155234 1167739 1130868 1130467 1130479 1128652 1153546 1168332 1168322 1 1155271 1155166 1132775 SNACK VUE40 UN O SANZ PRODUCT TRAY ASSEMBLY CHEWING GUM SNACK 1153819 1154745 1154734 V802235 1152487 1 6 EXTRTRAY CLIP SPCR 1152499 1152505 8 SCREW 8 10X1 2 CR PH T25Z1 V802214 9 DIVIDER GUM MINT NARROW 1152695 1154795 1152452 2 1152701 1152575 1152464 ___ Y Do 60 PRODUCT TRAY ASSEMBLY 5 PRODUCTS 1 WELDED TRAY ASY 4 5 COLUMN 1 1153807 1152634 3
5. Price Mode use the 2 or 3 A or V keys to sequence through the various menu items until the Set Price menu item is shown on the display and then press the 4 Enter key Upon entry into set price mode you will be presented with a list of options for setting prices The first menu item is Set Price by Selection You can use the2 or 3 AorW keys to sequence through the other price setting options These are Set Price By Row and Set All Prices You can press the 4 Enter key to enter into a particular price setting mode Please note that the price increment will be controlled by the scale factor of the coin mechanism that is installed on the controller In the US the price should change by a 0 05 increment If you are unable to enter into set price mode there is probably a problem with the coin mechanism or coin mechanism harness 4 3 5 1 Set price by selection To set a price for an individual selection enter into Set Price by Selection and use the 2 or 9 Aor V keys to sequence through the various selections When the selection you wish to change is shown in the display press the 4 Enter key The display will now show the chosen selection and the current price for the increase or decrease the price When you are satisfied with the new price press the 4 Enter key and the new price will be saved If you are dissatisfied with the changes press the Clear key and the chan
6. SOCKET BLK RED gz s u s u marii d aj 0000 00006 Vena Haars 39 E BLK BRN YEL ORN Deliv ar afi on Di 2ofric BLU PNK 24VAC SELECTION SWITCH KEYPAD 1 1 WHT BRN 2 12 WHT BLK 3 3 VHT BLU 4 4 WHT GRY 5 5 VHT RET B 8 WHT TAN 7 81 8 vHT VID
7. All testing of sealed refrigeration systems must be done by trained personnel who are familiar with the systems and pressures involved 2 5 3 Physical Protection The accidental release of refrigerant gases can result in physical injuries Always wear protective glasses and protect your hands face and body when working near the refrigeration system ALWAYS WEAR EYE PROTECTION AND PROTECT YOUR HANDS FACE AND BODY WHEN WORKING NEAR THE REFRIGERATION SYSTEM 2 6 TEMPERATURE HAZARDS 2 6 1 General Maintenance personnel should be alerted to the potential hazards from hot metal surfaces High temperatures may be present throughout the refrigeration system even though electrical power has been removed 2 7 SUBSTITUTIONS AND MODIFICATIONS 2 7 1 General Unauthorized changes or the substitution of unauthorized parts can compromise the equipment designs This can result in unsafe conditions for either the service personnel or the equipment users Always refer to the appropriate parts and service manual for replacement parts and maintenance instructions If questions arise contact the Technical Services Department of SandenVendo America office in your area When servicing the vending machine always reassemble all components to their original location and position Maintain the correct routing for tubing electrical wiring etc Replace all clamps brackets and guides to their original locations Replace all tubing sleeving insulating
8. CONTACT SOCKET GREEN AND YELLOW 0 VOLTS POWER CONTACT SOCKET NEUTRAL BLUE 0 5 VOLTS OR LIVE BROWN 220 VOLTS FIGURE 1 13 Vendo E sai 2 3 ELECTRICAL HAZARDS 2 3 1 General SandenVendo America vending machines are provided with the appropriate power supply setting for your area Some models are equipped with step down transformers as required This enables the vending machine to operate on different main voltages Refer to the machine specifications for information to determine the main power requirements Refer to the appropriate service manual for details of step down transformer operations The power sources just mentioned are standard for both household and commercial lighting and appliances However careless or improper handling of electrical circuits can result in injury or death Anyone installing repairing loading opening or otherwise servicing a vending machine should be alerted to this point Apply all of the normal precautions observed in handling electrical circuits such as e Refrigeration servicing to be performed by qualified personnel only e Unplug the vendor move power switch to off position before servicing or clearing product jams e Replace electrical cords if there is any evidence of fraying or other damage e Keep all protective covers and ground wires in place e Plug equipment into outlets that are properly grounded and polarized where applicable and protected with fuses or circuit brea
9. E Ho Hl H Jy Elle PNK T ki Ty LTD EE REL RED gt gt a alla gt WHT ELK WHT ELK 1 1 pe FOR REFRIGERATION YEL 3 3 vEL 5 ver 7 Jorn veL z ORN 4 4 0RN O ONLY VID eje TAN VIO els TAN als BLK als BLK PN BLU PNK 4 10 BLU ES gt 11 Ela z 12 A Hib END RED RED 1 a z Tni X Sa BRN WHT YEL BRN 117 2104 2 E A pep baz e o OLJA 5 7 zl 1 DISPLA 8 TAN TAN v m O f V BLK BLK 5 BLU BLU 2 5 dal gz gz ele 1 DE ss ME Sa S 05 S l FA O 2 WHT VIO WHT Ha OUR 5555 veL 1 z fl RECEIVER SS vio efe 28 WHT EPPESGENE GRY gt Hc n O EE PNK Ty we T RED RED gt AI up Sa ae re WHT BLU 2 WHT 225064207 i EMITTE EMITTER ES e Ja POWER DIST BOX c BR 112 E 5 gt lam m lt gt NT n 12 SE i 4 BLK YEL 4 BLU B 4 5 VIO 2 812 218 BLU 3 ra uns 7 GRY 1 8 4 418 PNK B NORN 5 gt o 6 24 C TRANSFORMER LIGHT RELAY D AW PRIMARY RELAY O BA O IR 5 e iED RED R NM BLU BLU E a K BLK BLK BLU BLU 2 FUSE E 0 8 AMP a LAMP SLOW BLOW m E 4 4X5 2 E 10 VOLT UNITS ONLY BLK BLK GRN WHT PEDIC N 2 2 REFRIGERATION LE we
10. HELIX GUIDE WIDE COLUMN 1154821 1154821 4 MOTOR 360 DEG 1152464 1152464 5 COUPLING HELIXMMOTOR 1152575 1152575 HELIX LARGE DIA 11 PRODUCTS 1152438 1152438 EM 1 H 7 EXTRUSION FRONT TRAY 1 1152487 1 1152487 N YLOCK NUT 6MM V802235 V802235 ROLLER 1154734 1154734 ROLLER SHAFT 1154745 1154745 61 LEFT amp RIGHT RUNNER ASSEMBLY ROLLER WHEEL 1154734 ROLLER SHAFT 1154745 62 POWER PANEL ASSEMBLY FUSE 0 8A 250V 3AG SLO BLOW 1 1053864 1053864 6 P CLIP 250 tt 3240999 3240999 8 SCREW 6 32 3 8 CR PH 2 V800831 V800831 9 NUT 6 32 HEX STL 4 V800891 V800891 63 Vendo SANZ REFRIGERATION ASSEMBLY DESCRIPTION REFRIGERATION UNIT ASSEMBLY 115V REFRIGERATION UNIT ASSEMBLY 230V FAN MOTOR 115V FAN MOTOR 230V FAN ASY EVAPORATOR 115V FAN ASY EVAPORATOR 230V GASKET REFER 1127565 64 Vendo SANZ HARNESSES 6 TRAV 8 or 10 PRODUCTS HARNESS 1153286 8 Col 1182839 10 Col _ 8 POWER OPTIC BOARD _ POWER DIST HARNESS 11756925 925 65 Vendo APPENDIX ELECTRICAL WIRING DIAGRAM TRI TECH LOCK 7 8 112131415 6 gt 3 m a DOOR SWITCH 1 2 3 4 5 6 1 2 3 4 5 6 SE om BLK N ERN
11. Refrigeration 1 Air flow hatch got jammed 2 The 1 Clean it up position the rear of the machine 15cm 5 9 Compressor has position of thermostat is not correct 3 inch from the wall 2 Adjust the controller into the right no refrigerating Low on refrigerant position 3 Find professional refrigeration maintenance effect person to replace or add refrigerant 1 The machine is not leveled 2 The 1 Level the machine adjust the screw under the lock The door can not distance between Lock and Lock one pitch lower than other three screws 2 Loosen the be locked socket is long door lock mounting nut adjusting it up and down until you can close the door easily Products 1 Selling products mechanism has 1 Check the motor position switch whether it works continue to go problems normally if it works normally then it is the control out board s problem change to a new one Does not accept coins Incorrect change given Correct change given but no product was given Vendo 1 11 After Sales Service 1 11 1 Please read the vending machine manual carefully before using the product and follow 1 11 2 BR 0 the instruction correctly The guarantee period for the product except 3 years guarantee for refrigeration system and chiller other spare parts have 1 year guarantee Within guarantee period if there are any problems caused by quality of manufacture contact our technical service department to deal
12. SANTE not satisfied with your changes you can press the without making changes Clear key to abort option setting 4 3 7 7 No Cheat i The No Cheat option is used to control Options whether or not the vendor will be allowed to No Cheat ON perform a vend in which the customer s credit may be at risk Under certain conditions such as exact change the vendor can not guarantee that proper change will be dispensed after a vend or in the event of a vend failure If No Cheat is enabled the vendor will return all credit and cancel a vend if it cannot verify that proper credit cannot be paid back No Cheat is disabled the controller will always make a good faith attempt to pay back proper change after a vend but will not require that this can be done prior to making a vend The current state of the No Cheat option is shown on the display when entering into the options menu If you wish to change the setting press the 4 Enter key The state On or Off will begin to blink and you can now use the 2 or 3 or V keys to toggle the state on or off If you are satisfied with the state of this option press the 4 Enter key to save the changes If you are not satisfied with your changes you can press the Clear key to abort option setting without making changes 4 3 7 8 POS Disable The POS Point Of Sale disable option is Options used enable or disable the display of the POS Disable ON PO
13. Section for power requirements 8 Check correct operation by performing vend paid or otherwise 9 Do not use extension cords 3 3 Key Operator Training Training Steps Train the key operator and the relief in the operation of the machine using the operator s guide as a script It is in the technician s interest to ensure that the training is effective otherwise preventable machine breakdowns will occur 1 Demonstrate a vend cycle 2 Identify the key components of the machine 3 Using the operators guide explain the control board menu functions 4 Pay particular attention to ensuring that price setting is fully understood 5 Ensure the key operator is aware of the fault finding section of the guide and instruct in the repairs possible by the key operator Demonstration If possible demonstrate to the client that the machine installation is complete and that the key operator has been trained Confirm that they are satisfied 23 Section 4 4 Four button service mode NN NN Figure 1 Sales Mode Keypad Figure 2 Service Mode Keypad Movement in service mode is accomplished through the use of four of the product selection keys on the keypad mounted on the front of the machine Figure 1 above shows the normal sales mode keypad definitions When the vendor is placed in service mode the definition of the product selection keys change and assumes the definitions shown in Figure 2 above All service mode functions adh
14. displayed as long as the error condition persists An example of this is the Coin Communications error This error is reported whenever the coin mechanism if connected at power up is no longer communicating If communications are restored the error is automatically cleared If communications are interrupted when service mode is entered this error will be reported 4 3 2 Coin Insert Dispense The coin insert dispense service mode Coin Insert Dispense function allows the user to manually insert or dispense coins from the coin mechanism This is generally regarded as the best way to insert or remove coins from a coin mechanism because it allows the controller to maintain accurate counts of the coin tube inventory To access this function enter service mode and use the 2 or 3 A or V keys to navigate to the Coin Insert Dispense menu item and then press the 4 Enter key The display should now change to show the lowest denomination coin type in the U S this will be 0 05 and the number of that specific coin type that the controller believes that the coin mech has In its tubes 4 3 2 1 Dispensing Coins To dispense a coin use the or 3 Aor V keys to select the coin type that you would like to dispense and press the 4 Enter key The coin mech should pay out a single coin of the selected type Subsequent presses of the 4 Enter key will dispense more coins of the selected type You can use
15. header 4 pos e AMP P N 640456 4 Optional PCB mount JP8 may be loaded in addition to standard header e DEX TXD signal uses power stealing from DCE RXD signal to emulate line levels Description ____ Function Comments 1 VMC DEX common reum 2 VMC DEX receive TTL RS 232 E Key 4 VMC DEX transmit TTL RS 232 JP13 Power e 156 ctr 045 sq straight pins polarized header e AMP P N 640445 4 4 pos Description___________________ Function Comments 24 VAC 3 3 A 2 Neutral power 24VAC 33A Key O ooo 4 Earth ground retum 44 Vendo e 156 ctr 025 sq straight pins 2 pos e AMP P N 640445 2 Description Function Comments JP14 Optional motor rows Motor row G 24 VDC 400mA Motor row H 24 VDC 400mA 45 Section 6 Vendo HE SANZ NOTES 46 Vendo SANT 6 Maintenance It is important to ensure that the chiller vents are cleaned whenever a service engineer visits a machine This function is easily performed by removing the front chiller cover panel inside the machine and cleaning the floor vent and chiller grill 6 1 Chiller removal The chiller is a self enclosed unit which can be easily removed and exchanged To remove the chiller e Disconnect machine from power supply either disconnect mains plug or internal IEC power connector e Disconnect IEC chiller connector from power box e Remove 4 screws retaining the chill
16. ol ma O 0 0 endo SANT GLASS DBY WINDOW COIN RETURN BUTTON COIN ENTRY LCD KEYPAD al nie I 1 Y DOOR LOCK VEND HOPPER COIN RETURN SLOT 1 3 Principle operation When coins or bills are inserted the identification system will identify the bills and coins then the amount of money will appear in the LCD window press the key pad to choose the goods you want to purchase then machine will drive the selected products to the vend hopper If there is still some change left you can continue purchasing If you don t want to purchase anything more press the coin return button to get the change if no other products are selected within a 30 second period then the change will be automatically returned 1 4 Startup Open the door of the machine connect the power and turn on the power switch Fill coin mechanism with change According to the filling operation fill all the products into the trays one by one According to the price label lay out install the price label Set up the machine control system as per the customers requirements Lock the door of the vending machine the vending machine is ready for use Vendo 1 5 Purchase Product 1 Insert Money 2 Choose Product 3 Coin Retum 4 Take Out Change 5 Remove Product Diagram 1 1 6 Installation Requirements 1 6 1 Ensure the machine is level and adjust the screws on the feet as b
17. pos e Molex P N 39 30 1060 e Locking male header Description Function Comments 34VDC power 34 VDC return Retum 2 3 No connection j VMC Receive data MDB RS 232 VMC Transmit data MDB RS 232 6 VMC data common return JP9 Vend Motors e 156 ctr 025 sq straight pins 17 pos Support Versatile Mars and CoinCo style motors Description Function Comments 6 Motorcoumn6 six 400 8 Motorcolumnm amp sink 400 400 mA max 400 mA max go 24 VDC 400mA 24 VDC 400mA 24 VDC 400mA 24 VDC 400mA 24 VDC 400mA 24 VDC 400 43 Vendo 156 ctr 045 sq straight pins polarized header 8 pos e AMP P N 640456 8 Override is active when 7 and 8 are shorted Description Function Comments Relay power Power and signal common reum Key 4 ______ Compressor sink_ Opencollector ____ 5 Relaypower__________________ source 24 00 5 _____ Spare relay sink Open collector Power and signal common return Override switch 11 Door Switch JP10 Refrigeration Control 4 CO Y OD e 100 ctr 025 sq straight pins polarized header 2 pos e AMP P N 640456 2 e When the door is open the switch contacts are closed Description o o o o o Function Comments __ Door switch signal TTL RS 232 JP12 DEX UCS e 100 ctr 025 sq straight pins polarized
18. vendor is properly leveled Vendors must be level to ensure proper operation and to maintain stability characteristics Do not add legs to the vendor The leveling legs shall not raise the vendor more than 1 1 8 inch above the ground 2 2 5 Check the manufacturer s nameplate on the left or right side of the vendor s cabinet to verify the main power supply requirements of the vendor Be sure the main power supply matches the requirements of the vendor To ensure safe operation plug the vendor only into a properly grounded outlet DO NOT USE EXTENSION CORDS 2 2 6 Recommended voltage specs volts required amps of circuit NOTE Any power supply variance more than 10 may cause the vendor to malfunction Power outlets must be properly grounded Power outlets must be properly polarized where applicable Test the outlets using the following information Refer to Figure 1 2 2 7 For Type 1 and Type 2 outlets test for Grounding and Polarization as follows With a test device volt meter or test light connect one probe to the receptacle s neutral contact and the other to the live contact The test device should show a reaction 2 2 7 1 Connect one probe to the receptacle s earth contact and the other to the live contact The test device should show a reaction 2 2 8 For Type 3 through Type 5 outlets test for Grounding as follows With a test device volt meter or test light determine which of the receptacle s power contacis is
19. 4 Enter key Test Vending 4 3 6 2 Diagnostics Test Vending one selection at a time The first menu item you will encounter in the Doi vending Test Vending menu is One Selection Only One Selection Only As the name suggests this menu is used to test a single selection at a time To enter into this menu press the 4 Enter key and the display will now show Test Vending Selection A1 This is the left most selection in the top tray You can use the 8 or 3 A or V keys to sequence through the other selections in the vendor When you are satisfied with your selection press the 4 enter key and the selected vend motor should run and stop at its home position If there is an error running the motor the controller will report the error before returning to the menu You can repeat this test as needed 4 3 6 3 Diagnostics Test Vending one selection with delivery detection Vda The second menu in test vending is One es E 8 with Detection In some instances you One With Detection want to test vend the motor and the delivery detection To enter into this menu press the 4 Enter key and the display will now show Test Vending Selection A1 This is the left most selection in the top tray You can use the 8 or 3 Aor V keys to sequence through the other selections in the vendor When you are satisfied with your selection press the 4 enter key and the selected vend motor should run and s
20. 55 5273 5949 Col Tacubaya Deleg Miguel Hidalgo C P 11870 Mexico Central America SandenVendo America Inc Tel 800 344 7216 ext 9934 10710 Sanden Drive Fax 800 541 5684 Dallas TX 75238 1335 U S A South America SandenVendo America Inc Tel 800 344 7216 ext 9934 10710 Sanden Drive Fax 800 541 5684 Dallas TX 75238 1335 U S A 21 Vendo NOTES 22 endo sasa Section 3 3 Installation 3 1 Client Information Checklist e Intended machine location Access to machine location Product availability Vend prices Name of key operator and relief key operator What sales audit information If any will be required Availability of client and key operator s for demonstration and training Any special circumstances e g safety requirements Advise the client of the time taken for installation and the key operator s training requirement Check that the following services are available Electrical supply mains terminated within 7 feet of the machine by an accessible switched socket of minimum 8 A rating dependent on country 3 2 Installation sequence 1 Check for transit damage 2 Remove the packaging materials from the machine 3 Remove mains plug cover on rear of machine 4 Fit rubber ring into mains plug cover 5 Refit mains plug cover with plug external to the machine 6 Ensure the machine is fitted on a stable level surface 7 Connect the machine to the electrical supply See Safety
21. ES Key Secondary temp EP 9 _____ Power and signal common 10 Sensorshield fret 0 IP F Vcc 5 VDC 500 mA 41 Vendo e 100 ctr 025 sq straight pins polarized header 6 pos e AMP P N 640456 6 e Delivery signal is quiescently high and driven low momentarily when blocked 5 Delivery Detection Description Function Comments Vcc Delivery detection power Delivery detection signal in 4 __ 2 LZ 27 Delivery detection enable dry switch 6 Power and signal common return JP6 Selection switches e 100 ctr 025 sq straight pins polarized header 11 pos e AMP P N 1 640456 1 Description Function Comments 1 Selectionrowt source dry switch 000000 2 Selectionrow2 source dry switch 000000 3 Selectionrow3 source dry switch 000000 4 Selection row 4 source dry switch Key go oo 10 11 JP7 Talk Box DB9 Male right angle 9 pos e AMP PIN XXXX e Talk box signals are wired or with DEX UCS signals e When enabled VMC will transmit serial data to talk box ______ Description id Function Comments 1 No connection E 4 No connection S 5 No connection S S 6 Talkboxcommon______________ reum 7 No connection E OO 8 No connection 9 No connection 42 endo SANZ JP8 MDB e Mini Fit Jr right angle 9
22. Enter key and the display will now show Test Vending Selection A1 The Selection A1 is the first selection to be vended This is updated to the current selection as each motor is test vended You can use the Clear key to abort the test if needed As each motor is successfully vended the message Pass will appear on the display after the selection ID The test keypad feature is used to test all of Diagnostics the keys on the keypad This may be Test Keypad helpful in finding a bad key if the location reports a problem or a defective keypad row or column if selection is not vending as expected To enter into this feature press the 4 Enter key when the message Test Keypad is shown on the display The display will show the message Test Keypad Pressed Key where the key that was last pressed in the 4 Enter key You can press any key on the keypad and the Pressed Key should update and show the key that was pressed When you are done you can press and hold the Clear key to about keypad test mode P m o o A D lt O o SN The Test Display feature is used to test all of Diagnostics the pixels on the display This may be Test Display helpful in testing the display if the location reports a problem with missing characters or pixels To enter into Test Display press the 4 Enter key when the message Test Display is shown on the display
23. Escrow ON receipt Under normal conditions the controller will escrow the last bill accepted unless the highest price in the vendor is greater than the face value of the bill Some operators prefer to escrow rather than stack bills because it allows the vendor to return the customer s bill instead of the equivalent change The current state of the bill escrow option is shown on the display when entering into the options menu If you wish to change the setting press the 4 Enter key The state On or Off will begin to blink and you can now use the 2 or or V keys to toggle the state on or off If you are satisfied with the state of this option press the 4 Enter key to save the changes If you are not satisfied with your changes you can press the Clear key to abort option setting without making changes 4 3 7 6 Delivery Detection The Delivery Detection option is used to Options control whether or not the delivery detection Delivery Detection ON system will be used to determine if a vend was successful The current state of the delivery detection option is shown on the display when entering into the options menu If you wish to change the setting press the 4 Enter key The state On or Off will begin to blink and you can now use the 2 or 3 Aor V keys to toggle the state on or off If you are satisfied with the state of this option press the 4 Enter key to save the changes If you are 33 Vendo
24. LECTOR 25 120V BALLAST ASSEMBLY 26 PRODUCT HOPPER 27 LEFT SIDE HOPPER DEFLECTOR 28 HINGE SIDE PANEL 29 GLASS 30 SIDE GLASS RETAINER 31 TOP BOT GLASS RETAINER 32 UNIV ASY CAM BKT N 52 Vendo SANZ FOOT ROLLER ASSEMBLY DESCRIPTION RAMP DOOR ROLLER BRACKET ROLLER SCREW 1 4 20 X 1 HX THD CUT 53 endo SANZ LAMP ASSEMBLY DESCRIPTION LAMP HOLDER 591 RT 1126146 LAMP HOLDER 591 LH 1126145 SCREW 46 32 X 25 TRUSS HEAD V802243 6 54 SANZ VEND HOPPER ASSEMBLY DESCRIPTION HOPPER WELD ASY 2 DOORWELDASY FRONT 1 1154114 1154114 8 DOORWELDASY REAR 1 1154125 1154125 4 LINK PRODUCT HOPPER 2 115175 11541755 5 SHOULDERWASHER 4 1154216 1154216 6 NYLOCKNUT 420 14 387025 387925 7 SHOULDER WASHER DOOR 4 1154205 1154205 1154198 14563 14563 IN gt PUSH ON LOCK 312 DIA SCREW 8 10 X 3 8 LG FOAM TAPE VINYL 3 16 X 3 8 _ 9 RECEIVER PCB 55 SANZ KEYPAD ASSEMBLY s j ws sss ls p PART NO 1131035 1127318 1128798 V801412 56 endo SANZ COIN ENTRY amp RETURN MECHANISM ITEM DESCRIPTION PART NO COIN CHUTE BODY 1125367 DISPLAY 2X20 SERIAL LED 1 1121184 3 BRACKET COIN INSERT SUPPORT 1 1130509 4 COIN CHUTE ASY 1 1133638 5 LEVER SCAVENGER ASY 1 1133652 6
25. NSUMER SAFETY WARNING VENDOR CAN BE OVERTURNED IF SUFFICIENT FORCE IS APPLIED AND MAY RESULT IN SERIOUS INJURY OR DEATH 2 8 1 General There have been incidents including fatalities when vending machines have been vandalized by being pulled over in an attempt to obtain free product or money To warn of the danger involved in tipping shaking or rocking the vending machine a decal has been designed to be affixed to vending machines One such decal is applied on the vending machine SandenVendo America will supply sufficient decals to be placed on all machines on request If you have any questions contact the Technical Services Department of the SandenVendo America office in your area THE FOLLOWING DECAL SHOULD BE PLACED IN A POSITION ON THE VENDOR CONTROL PANEL AT EYE LEVEL Never rock or tilt Machine can fall over and cause serious Vending machine will not dispense free product Po 369611 2 ENGLISH FRENCH SPANISH 19 Vendo sasa 2 9 PARTS SALES and SERVICE CENTERS of SandenVendo Sanden Company AREA ADDRESS PHONE NUMBERS United States SandenVendo America Inc Tel 800 344 7216 ext 9934 Canada 10710 Sanden Drive Fax 800 541 5684 Dallas TX 75238 1335 U S A Sanden International Corporation Tel 81 3 3835 1321 31 7 Taito 1 Chome Fax 81 3 3833 7096 Taito ku Tokyo 110 Japan Europe Mid East Vendo GMBH Tel 49 211 74 039 0 Africa Mid Asia Spangerstr 22 P
26. O Box 130940 Fax 49 211 7488541 40599 Dusseldorf Germany Australia New Sanden International Pty Ltd 61 2 9791 0999 Zealand 54 Allingham St Condell Park 61 2 9791 9029 N S W 2200 Australia Singapore Hong Sanden International Singapore Pte Ltd 65 482 5500 Kong Indonesia Sanden House 25 Ang Mo Kio St 65 65 482 1697 Phillippines India Singapore 569062 The Republic of Singapore Taiwan Sanden International Taiwan Corp 886 2 570 6106 21 6 Sec 1 886 2 577 1959 Hwa 5 Rd Taipei Taiwan Taiwan ROC Belgium N V Vendo Benelux S A 32 2 268 2595 Industrial Research Park N O H 32 2 268 2862 13 Font St Landry 1120 Brussels Belgium England Vendo UK Ltd 44 1256 479309 Vendo House 44 1256 844469 Kingsclere Road Basingstoke Hants RG21 5GU Great Britian Italy Vendo Italy S p A 39 142 335111 Casella Postale 9 39 142 5623 48 1 15033 Casale Monferrato Italy Spain Vendo Iberia S A 343 474 1555 C Sant Ferran No 92 343 474 1842 Poligono Industrial la Almeda Sector P 1 08940 Cornella Barcelona Spain 20 Vendo 2 10 Parts Sales Service Centers of SandenVendo Sanden Company for Latin America AREA ADDRESS PHONE NUMBERS Mexico Vendo de Mexico Tel 52 427 2718096 Carreta Mexico Tequisquiapan Km 3 2 Fax 52 427 2718077 San Juan del Rio Queretaro C P 76800 Mexico IMI Cornelius de Mexico S A de C V Tel 52 55 5272 7904 Manual Dublan No 35 Fax 52
27. S Message The POS message is an idle display message that is used to encourage impulse buys Some locations such as where the message may be inappropriate may prefer that the message be disabled The current state of the POS Disable option is shown on the display when entering into the options menu If you wish to change the setting press the 4 Enter key The state On or Off will begin to blink and you can now use the 2 or 3 A or V keys to toggle the state on or off If you are satisfied with the state of this option press the 4 Enter key to save the changes If you are not satisfied with your changes you can press the Clear key to abort option setting without making changes 4 3 8 Set Time and Date The controller uses time and date information to Set Time and Date control various events such sales blocking and the display of time and date information The time and date menu are used to set the correct time and date and setup clock parameters such as daylight savings and time display options POS Point Of Sale disable option is used enable or disable the display of the POS Message The POS message is an idle display message that is used to encourage impulse buys Some locations such as where the message may be inappropriate may prefer that the message be disabled The current state of the POS Disable option is shown on the display when entering into the options menu If you wish to change the setting press t
28. The display will show then go through a series of test patterns which among other things blank all pixels activate all pixels test all numbers and letters When you are done you can press the Clear key and the display test will be aborted DI o o O lt The Test Relays feature allows the user to Diagnostics test the relays used by the controller This Test Relays may be helpful in determining if the relays are operating properly and diagnosing problems with refrigeration To enter into Test Relay mode press the 4 Enter key when the message Test Relays is shown on the display The display will show then show the message Test Relays Refrigeration Off where the Off is the current state of the relay You can use the 4 Enter key to toggle the relay on and off and use 2 or 3 or Y keys to sequence through the list of available relays When you are done you can press the DI e D o JJ 2 O lt o 30 endo SANZ Clear key and the relay test will be aborted and the relays will return to their normal state 65677 4 3 6 9 Test Delivery Detection The Test Detection feature allows the user Diagnostics to test the operation of the delivery detection Test Detection system This may be useful if the location is reporting detection errors or if the vendor is not canceling credit after a vend To enter into Test D
29. Vendo Glass Front Snack Vendor VSA SR 400 and VSR SR 500 OPERATIONS MANUAL P N 1128336 1 HE SANZ Contents 1 General Information Page ii a e a O A 3 1 2 Machine Sheni Sinai cds 3 1 3 Phrinel pBl e Opera oi seria 4 4 t3 PURCHASE POQUER ets 5 1 6 Installation Regqulirements pp 5 AINO Opo o a 6 Lo PACO LADO so 7 19 NOUUNE MAIMENANCE ia 8 42411 Yelle ik uuu ncia nie 8 1 11 After Sales Service i 9 2 Safety 2 1 Commitment to Sia nana 11 Ze Vendor installation ana 11 lid TIET CAAA ni 14 24 Mechanical Hazards uu u uu 16 25 REMOSIaton azar Sa UE 17 2 6 Temperature Hazards cta ia 17 2 7 Substitutions and Modifications 17 2 8 Consumer Safety Warning 19 2 9 Parts Sales and Service 5 20 2 10 Parts Sales and Service Centers for Latin 21 3 Installation Sida US 26 32 ANI SEQUENCO nba onda 26 3 3 Key Operator Training iii 26 4 Four button service mode 4 1 Entering Service mode ss 28 4 2 Exiting service mode nennen nnne nnne nnne nnne nnn nnn nns 28 4 3 Service mode functions 4 27 VMO IA 40 6 Maintenance 6 1 Chiller nin
30. ar OPTIONAL LED LIGHTING OPTION TO MDB PERRIPHERALS TO CONTROLLER MDB J9 m E m o 2 m TW o SHELF THREE SHELF FOUR SHELF FIVE SHELF SIX VEND MOTOR TYPICAL 66 Vendo Recommended Spare Parts units 1154795 ProductPusherSmal AR af e tas Lamp 24 T 8 62 63 11425361 Glass Vue 30 1142536 Glass Vue 40 HUAR 1152464 Motor360 5 11524641 Motor 180 1 06 1152499 Candy Spacer Retainer AR O 1152575 ___ Candy Spacer AR l 67 Vendo NOTES 68
31. cking enable press the 4 Enter key while the Enable blocking menu item appears on the display The current state on or off will begin to blink You can use the 2 or S AorV keys to toggle the state on or off If you are satisfied with the state of blocking you can press the 4 Enter key to save your changes You can press the Clear key at any time to abort the changes 4 3 11 2 Blocking 1 start time The start time is used to set the time of day Start Time and days of the week that blocking 1 should be started To enter into this menu press the 4 Enter key while the Start time message is shown on the display 4 3 11 3 Blocking 1 Start Time The first menu item in the start time menu is Start Time the Start Day This is used to select the Start Day days of the week that blocking will be started To edit the days of the week press the 4 Enter key while the Start Day is shown on the display The display should now show the current day of the week followed by the text ON or OFF The ON indicates that blocking is associated with the given day and OFF indicates that blocking is not associated with the given day You can use the 2 or 3 Aor V keys to cycle through the various days of the week Each day will be followed by either ON or OFF If you wish to change the ON OFF state press the 4 Enter key while the day you wish to change is shown on th
32. ctric components 1 9 5 Do not place goods around the evaporator in the cabinet as this will affect the function of the chiller and cause problems 1 9 6 Liquids are to be prohibited from contacting the electrical parts and the mechanism on the Bill Validator or Coin Mechanism 1 9 7 Use soft cloth dipped in detergent to clean the glass and the surface of the machine 1 10 Troubleshooting 1 Changer out of change 2 Got dust 1 Correctly fill up coins 2 Clean up the part of the Bill Does not accept inside the Bill Validator 3 If money is Validator 3 Use correct money 4 Reinstalling the bills incorrect 4 If plugs are loose 5 Bill connector after turning off the power 5 Change to a new Validator is damaged one 1 If change is incorrect 2 Indicator 1 False coin can not be accepted use correct change 2 light of Coin Mechanism CM is not Check if the power and plug are loose 3 Open up the working Red Lamp 3 Coin jam or machine to clean CM 4 Use small tool to remove the dust in the CM 4 Jam on jammed external things 5 Check low level transducer electromagnetic distribution brake 5 use Alpha to delete all the faults by adjusting 349 Red indicator light of CM is shining 6 address to 1 6 Take out the CM use dryer to dry it 7 Water got into CM 7 CM damaged Change to a new one 1 Filling the coins incorrectly 2 1 After resetting fill coins correctly 2 Adjust into the Control board didn t adjust into the correct change status ot
33. e display The ON OFF status will now begin to blink You can use the 2 or 3 4 or V keys to toggle the state from ON to OFF When you are satisfied with your changes press the 4 Enter key If you are dissatisfied with the changes you can press the Clear key and abort the changes 4 3 11 4 Blocking 1 Start Time The second menu item in the start time Start Time menu is the Start Hour This is used to Start Hour select the hour that blocking will begin To view the start hour press the 4 Enter key while the Start Hour is shown on the display The display should now show the current start time for blocking To edit the start hour press the 4 Enter key while the start hour is shown on the display You can use the 2 3 or Y keys to change the start hour When you are satisfied with your changes press the 4 Enter key If you are dissatisfied with the changes you can press the Clear key and abort the changes 4 3 11 5 Blocking 1 Stop Time The first menu item in the stop time menu is Stop Time the Stop Day This is used to select the Stop Day days of the week that blocking will be started To edit the days of the week press the 4 Enter key while the Stop Day is shown on the display The display should now show the current day of the week followed by the text ON or OFF The ON indicates that blocking is associated with the g
34. elow diagram 2 Notice To adjust the door to ensure that it should automatically stay in any position after opening the door Diagram 2 1 6 2 1 6 3 1 6 4 1 6 5 1 6 6 Vendo Make sure the machine has enough space in the front and at the door axis side to let the door open enough The distance between the wall and the back of the vending machine should be more than 15 5 9 inches to ensure a good air flow otherwise the function of chiller will be affected and even can not work properly Put the machine on a flat and stable ground prevent water splash on the machine and avoid leakage that may harm people after raining Keep away from heat source avoid the sunshine directly and put in a place where there is good air conditioning and not water The power supply must be 115V 60Hz and the rated supply current should be more than 16A The ground wire must connect with ground to prevent shock at the same time to prevent electromagnetic interference caused by static All wire connections must be made by a professional electrician it is forbidden to install by an unprofessional worker It s better to set the power outlet into the special power distribution box to prevent people from damaging the plug and avoiding electric shock 1 7 Filling Operation Open the door in the maximum position lift up the tray approximately 30mm 1 18 inch and then pull it out to the stop position There should be only one tray in the fil
35. er cover panel and remove panel e Loosen screws on left and right side chiller retaining brackets The brackets can then be lifted and removed e chiller unit can now be slid forward and removed from the machine e Re fitting of the chiller is the reverse of this process NOTE The chiller unit is heavy and precautions must be taken when lifting or moving the unit 6 2 Power box removal The Power Box contains the following electrical components Lighting Ballast Mains Filter Transformer Interlock Switch Mains and Chiller IEC Sockets Fuses To Remove the Power Box e Disconnect both IEC power cables from the front of the Power e Remove the four retaining screws fron the Power Box e he Power Box should be slid forward using the handle and removed from the machine Two looms at the rear of the Power Box need to be diconnected to remove the Power Box entirely from the machine e Re fitting the Power Box is the reverse of this process Take care to avoid trapping the two internal looms when inserting the Power Box into the machine 6 3 Tray removal To remove the tray first disconnect the relevant tray power cable from the connection panel to the right of the trays The cable should be pulled through and placed on top of the tray Pull the tray towards you as performed when loading the tray At the trays maximum position lift the front edge of the tray to 45 degrees above horizontal and pull the tray towards you As it come
36. ere to a four button service mode scheme as defined in the table below Key 2 This key is used to increase a numeric value or move forward through the various service mode functions V This key is used to decrease a numeric value move backwards through the various service mode functions Key 4 Enter This key is used to confirm accept or enter into a service mode function This key is used to exit or leave a service mode function Key 1 Clear Exit 4 1 Entering service mode To enter into service mode open the vendor door and press the yellow mode switch The switch is located near the bottom edge of the e controller After pressing the mode switch the controller will beep twice and the display will change to show stored errors If no errors have occurred the display will show no errors At this time you can use the keypad on the front of the machine to move through the various service mode functions 4 2 Exiting service mode The controller will remain in service mode and long as the user keeps using the keypad to move through the various service mode functions The controller will automatically exit service mode and return to sales mode if any of the following occur 1 The user is inactive for more than 3 minutes 2 The vendor door is closed 24 Vendo EE SANZ 3 The user navigates to the Return service mode option and presses the 4 Enter key When service mode is exited the beeper
37. ess the 4 Enter key To view the errors within the category press the 4 Enter a second time and the display should now show the specific error details If the controller has recorded multiple errors within in a single category you can use the up and down keys to cycle through the errors If the errors occur multiple categories use the Clear key to reach to the category level and then use the up down keys to cycle through the various error categories As before use the 4 Enter key to enter into the category and view the specific errors 25 Vendo 4 3 1 2 Clearing reported errors To clear an error press and hold the 4 Enter key while the specific error is shown on the display The display should remove the error and then display either the next error category or the No Errors message In some cases reported errors may immediately re appear after they have been cleared This usually indicates that the condition that originally spawned the error still exists and even though the error has been cleared the condition has not been corrected Therefore the controller finds and reports the same error over and over again For example if the controller reports a Refrigeration Hot error this error can not be successfully cleared until the vendor temperature cools enough to reach the temperature set point and is no longer Too Hot Some errors are transitory and are only
38. essage may be inappropriate may prefer that the message be disabled The current state of the POS Disable option is shown on the display when entering into the options menu If you wish to change the setting press the 4 Enter key The state On or Off will begin to blink and you can now use the 2 or 3 A or V keys to toggle the state on off If you are satisfied with the state of this option press the 4 Enter key to save the changes If you are not satisfied with your changes you can press the Clear key to abort option setting without making changes 4 3 11 Sales Blocking 2 Sales blocking allows the user to block sales of Sales Blocking 2 some or all selections based on the time of day or and day of week This is often used at schools to prevent students from purchasing items high in caffeine or sugar content during normal school hours To enter into sales blocking 2 press the 4 Enter key when Sales Blocking 2 is shown on the display The first menu item from within Sales blocking is Enable Blocking 1 followed by the current on or off state of Blocking 1 4 3 11 1 Blocking 1 Enable 35 Vendo sai Enable Blocking is used to determine if the Enable Blocking 2 OFF settings in the Blocking 2 menu will be enforced If Enable Blocking 2 is set to ON the settings will be enforced If Enable Blocking 2 is set to OFF the settings will be ignored To change the state of the Blo
39. etection mode press the 4 Enter key when the message Test Detection is shown on the display The display will show then show the message Test Detection Detection Clear where the Clear is the current state of the detection field If you pass your hand through the detection field the Blocked message will appear on the display When you are done you can press Clear key to exit Test Detection 4 3 6 10 Test Temperature Sensors _ The Test Temperature Sensors feature Diagnostics allows the user to test by viewing the Test Temp Sensors current temperature reported by the refrigeration control and health safety temperature sensors This may be useful if the location has reported high or low product temperatures or a Health Safety error To enter into Test Temp Sensors mode press 4 Enter key when the message Test Temp Sensors is shown on the display The display will show then show the temperatures reported by each of the sensors You may notice some nominal offset in temperature between the two sensors this is usually real and due to local differences in temperature When you are done you can press the Clear key to exit Test Temp Sensors 4 3 6 11 Test AC Volts U The Display AC Volts feature allows the Diagnostics user to display the AC voltage at the Display AC Volts location This may be useful in diagnosing a power related problem which can be pronounced if there are other mach
40. f you wish to change the setting press the 4 Enter key The state On or Off will begin to blink and you can now use the 2 3 A orW keys to toggle the state on or off If you are satisfied with the state of this option press the 4 Enter key to save the changes If you are not satisfied with your changes you can press the Clear key to abort option setting without making changes 4 3 7 4 Free Vend The Free vend option as the name implies Options is used to put the vendor into free vend Free Vend OFF mode In this mode credit acceptance is inhibited and every selection is available free of charge This feature may be useful for product demonstrations or where the location sponsors vending as an employee benefit or to distribute personal protective gear and or job related paraphernalia The current state of the free vend option is shown on the display when entering into the options menu If you wish to change the setting press the 4 Enter key The state On or Off will begin to blink and you can now use the 2 or 3 A or V keys to toggle the state on or off If you are satisfied with the state of this option press the 4 Enter key to save the changes If you are not satisfied with your changes you can press the 7 Clear key to abort option setting without making changes 4 3 7 5 Bill Escrow The Bill Escrow option is used to control Options whether or not bills will be stacked upon Bill
41. figure the vendor for company preference local conditions and or accepted practices The options menu contains 10 programmable options which can be enabled on or disabled off from within the options menu To enter into the Options menu use the 2 3 Aor V keys to sequence through service mode until the Options menu appears on the display then press the 4 Enter key The table below is a Summary of the option available in this menu Each item is explained in detain in the corresponding section State State ET Delvery Detecion o 7 NoChest E EM EI 4 3 7 1 Single Price The single price option allows the user to set Options the vend price for every selection to the Single Price OFF same price The state of this option will have an influence on what options are available in the set price menu The single price option may be useful if the machine is vending the same product from all locations or if every selection has the same value and sales price The current state of this option is shown on the display when entering into the options menu If you wish to change the setting press the 4 key The state On or Off will begin to blink and you can now use the 2 or 3 A or V keys to toggle the state from on to off or off to on When you are satisfied with the state of this option press the 4 Enter key to save the changes If you are not satisfied with your changes you can press the
42. ges will be aborted 4 3 5 2 Set price by row To set a price for an entire row of selections enter into Set Price by Row and use the 2 or 3 AorY keys to sequence through the various rows When the row you wish to change is shown in the display press the 4 Enter key The display will now show the row number and the current price for the left most selection in the row You can use the 2 or 3 Aor Y keys increase or decrease the price When you are satisfied with the new row price press the 4 Enter key and the new price will be saved for all selections within the given row If you are dissatisfied with the changes press the Clear key and the changes will be aborted 4 3 5 3 Set all prices To set the same price for every selection in the machine enter into Set All Prices The display should now show the current price for the selection in the upper left corner of the machine A1 Use the 2 or 3 Aor V keys increase or decrease the price When you satisfied with the new price press the 4 Enter key and the new price will be saved for all selections in the machine If you are dissatisfied with the changes press the Clear key and the changes will be aborted 4 3 6 Diagnostics The Diagnostics function allows the user to test many of the devices connected to the controller This may be useful in identifying and correcting a reported problem Many of the no
43. h can be replaced To remove the hopper Open machine main door Remove the 2 screws at each end of the hopper which attach the hopper bracket to the door total of 4 screws to remove The hopper will now lift away from the door Replacing the vend hopper is the reverse of this process To adjust the vend flap height alignment loosen the bolts at each end of the hopper which support the hopper deflectors The hopper deflectors and vend flap can then be raised or lowered independently of the hopper itself 48 Vendo NOTES 49 Vendo APPENDIX A PARTS DRAWINGS AND DESCRIPTIONS DESCRIPTION DOOR ASSEMBLY FOOT ROLLER ASSEMBLY LAMPASSEMBLY VEND HOPPER ASSEMBLY KEYPAD ASSEMBLY COIN ENTRY amp RETURN MECHANISM LOCK ASSEMBLY CABINETASSEMBLY PRODUCT TRAY ASSEMBLY CHEWING GUM PRODUCT TRAY ASSEMBLY 5 PRODUCTS LEFT amp RIGHT RUNNER ASSEMBLY POWER BOX ASSEMBLY REFRIGERATION ASSEMBLY HARNESSES 50 51 Vendo DOOR ASSEMBLY ITEM DESCRIPTION 1 DOOR WELD CONTROL PANEL MEMBRANE SWITCH ASSEMBLY LOCK ASSEMBLY DOOR GUARD TOP HINGE ASSEMBLY BUSHING HINGE PLATE UPPER DOOR HINGE ROLLER ASSEMBLY 10 LIGHT ASSEMBLY 11 DBV PLATE 12 BILL VALIDATOR PLUG 13 COIN MECH GUIDE 14 COINAGE MOUNTING BRACKET 15 COIN ENTRY ASSEMBLY 16 COIN CHUTE 17 COIN CHUTE RETURN 18 COINBOX 19 BKT CONTROL BOARD 20 CONTROL BD MCS 1080 21 RAIN CURTAIN 22 DOOR SWITCH ASSEMBLY 23 SLIDER BAR ASSEMBLY 24 RIGHT SIDE HOPPER DEF
44. he 4 Enter key The state On or Off will begin to blink and you can now use the 2 or 3 or Y keys to toggle the state on or off If you are satisfied with the state of this option press the 4 Enter key to save the changes If you are not satisfied with your changes you can press the Clear key to abort option setting without making changes 4 3 9 Overrides Overrides are used to temporarily bypass or Overrides override the state of a controller setting such as sales blocking or price The controller is equipped with an override switch The behavior 34 Vendo SANTE of the override switch is defined by the settings in the override menu To enter into the overrides menu press the 4 Enter key while the Overrides message is shown on the display The first menu Overrides are used to temporarily Overrides bypass or override the state of a controller Set Days setting such as sales blocking or price The controller is equipped with an override switch The behavior of the override switch is defined by the settings in the override menu To enter into the overrides menu press the 4 Enter key while the Overrides message is shown on the display The current physical state of the override switch can be viewed in the diagnostics menu section 2 XXX Option is shown on the display when entering into the options menu If you wish to change the setting press the 4 Enter key The s
45. herwise it will get no change to correct position for returning change return or even get less change 3 Dealing with the part 3 Coin return pole of CM got jam 4 that got jammed check the reposition status of each coin The address of the CM s not correct return pole press button MODE twice each pole return 5 Label price and setting price are not to front automatically 4 Adjust each position or change matched 6 CM is damaged 7 Coin 5 Reset price carefully to let them match 6 Change to a return mechanism is in the wrong new one 7 Check the coin return mechanism position if position it is in the correct position 1 Spiral jamming 2 Spiral didn t 1 Cleanup and reposition it to let the motor turn one return to the same position 3 cycle 2 Take out the spiral to adjust it to the original Mistakingly chose the empty chute 4 position 3 Choose Carefully if no product in the chute Incorrect product filling filled in time or adjust the price of empty chute to the highest price 4 Choose correct products and can not just place it into the spiral if zthe dimension of the products is smaller than 2 3 of the spiral diameter they are not allowed to fill into the spiral otherwise will get product jam Have products in 1 The price of product is higher than 1 Continue to insert money until it is enough or more the chute but the inserted money 2 Vending motor than the product price 2 Change vending motor does not sell failure
46. ines or loads on the same branch circuit It should be noted that AC Volts is an interpolated measurement based upon the DC voltage seen by the controller The accuracy of this measurement will be less than 5 and scaled for a 120VAC circuit To view the AC Voltage press the 4 Enter key when the message Display AC Volts is shown on the display The display will then show the current AC voltage If you suspect that the circuit is overloaded you may want to watch the voltage over time Refrigeration systems on nearby vending machines may draw down the AC power especially at start up When you are done you can press the Clear key to exit Display AC Volts 4 3 6 12 Display Time and Date The Display Time And Date feature allows Diagnostics the user to display the current time and date Display Time and Date information reported by the Real Time Clock This will allow the user to verify that the clock has been set and is keeping accurate time To view the current RTC time press the 4 Enter key when the message Display Time And Date is shown on the display The display will then show the current time and date When you are done you can press the Clear key to exit Display RTC Data 31 Vendo E SANZ 4 3 7 Options Menu The options menu contains a collection of on off Options software switches that allow the user to change various parameters on the vendor This allows the operator to con
47. iven day and OFF indicates that blocking is not associated with the given day 36 Vendo You can use the 2 or 3 Aor V keys to cycle through the various days of the week Each day will be followed by either ON or OFF If you wish to change the ON OFF state press the 4 Enter key while the day you wish to change is shown on the display The ON OFF status will now begin to blink You can use the 2 or 3 4 or V keys to toggle the state from ON to OFF When you are satisfied with your changes press the 4 Enter key If you are dissatisfied with the changes you can press the Clear key and abort the changes 4 3 11 6 Blocking 1 Stop Time The second menu item in the start time Stop Time menu is the Stop Hour This is used to Stop Hour select the hour that blocking will begin To view the stop hour press the 4 Enter key while the Stop Hour is shown on the display The display should now show the current start time for blocking To edit the start hour press the 4 Enter key while the start hour is shown on the display You can use the 2 or 3 A or V keys to change the stop hour When you are satisfied with your changes press the 4 Enter key If you are dissatisfied with the changes you can press the Clear key and abort the changes 4 3 11 7 Blocking 1 Selections The second menu item in the start time Selections menu is the Stop Hour This is used to se
48. kers e All electrical connections must be dry and free of moisture before applying power 2 3 1 1 Grounding Systems SandenVendo America vending machines are provided with the appropriate service cord for the power supply in your area The service cord will connect to the matching electrical outlet Always ensure that the outlet to be used is properly grounded before plugging in the vendor ALWAYS TEST TO VERIFY PROPER GROUNDING PRIOR TO INSTALLATION TO REDUCE THE RISK OF ELECTRICAL SHOCK AND FIRE The electrical grounding system also includes the bonding of all metal components within the vendor This involves a system of bonding wires identified by green or green and yellow marking The system uses serrated head screws lock washers and star washers to ensure the electrical connection between parts Maintenance of vending equipment may involve disassembly Include the above items when reassembling even if the vending machine may appear to function normally without them Omitting any of these items can compromise a link in the grounding system See the appropriate service manual or kit instructions for components and assembly instructions 2 3 1 2 Servicing with Power Off For maximum safety unplug the service cord from the wall outlet before opening the vendor door This will remove power from the equipment and avoid electrical and mechanical hazards Service personnel should remain aware of possible hazards from hot components eve
49. lect the hour that blocking will begin To view the stop hour press the 4 Enter key while the Stop Hour is shown on the display The display should now show the current start time for blocking To edit the start hour press the 4 Enter key while the start hour is shown on the display You can use the 2 or 3 A or V keys to change the stop hour When you are satisfied with your changes press the 4 Enter key If you are dissatisfied with the changes you can press the Clear key and abort the changes 4 3 12 Return Return is the last item in the service mode menu Return and is used to place the controller back in sales mode To return to sales mode press the 4 Enter key while the Return menu item is shown on the display You can use the 2 or 3 A or keys to move through the service mode menu until the Return message is on the display To re enter service mode press the yellow mode switch di Vendo NOTES 38 Section 5 5 VMC Board endo SANZ 39 SANZ q 1 amd 110111 j ud un is Pot 1120179 16 Rev AZ TT REL mim JEJE S Es 232342 partidos Ek HE 5 5 MODE SWITCH AMIE LE 5 1 Connectors In order to assure consistent switch sensor interfacing the following descriptions have been defined for use throughout this section Dry switch inpu
50. les report This report can be viewed from within the sales accountability section of service mode An exhaustive report perhaps more than you may care to know is available as an electronic flat file through the DEX interface Please refer to the DEX portion of this manual for details on DEX Sales accountability data is stored as both resettable interval sales and non resettable never cleared totals The sales accountability function shows the non resettable totals for all selections and the resettable totals for each individual selection To access the Sales Accountability information press the 4 Enter key while the Sales Accountability menu item is shown on the display You can use the 2 or 3 or V keys to sequence through the various service mode functions until the Cash Accountability menu item appears The first total you will see when you enter Sales Accountability is the cumulative non resettable sales total This total represents the total number of vends that have been made by the machine since the controller was first created 21 Vendo To view sales by selection use the 2or 3 or V keys to sequence through the various selections The corresponding resettable sales total for that selection will be shown on the display 4 3 5 Set Price The controller allows the user to set the price Set Price by individual selection row of selections or all selections simultaneously To access Set
51. ling products position When pushing the tray back it must be pushed back to the original position as shown in diagram 3 Diagram 3 When filling products don t force it into the spiral products should be put freely If there is not enough space for it to move it will get jammed then consumer won t get the product Under such instance choose a bigger pitch spiral for more space Vendo When putting plastic packaged products we suggest folding the bottom of the product then putting it into the tray in order to prevent product jamming as shown below diagram 4 Diagram 4 When filling products please try to put all products to lean in the same direction When filling products please notice the height of the product to avoid jamming between two trays 1 8 Price Label Layout Put the price label into shelf strip insert as shown diagram 5 7 Shelf Strip Price Diagram 5 Vendo 1 9 Routine Maintenance 1 9 1 Use soft cloth dipped in detergent to clean the bill entry chute This will help to prevent dust from affecting the bill identification mechanism 1 9 2 Use soft cloth dipped in detergent to clean the coin entry chute This will help to prevent coins from sticking on the chute affecting the normal working process 1 9 3 Ensure the tray vend hopper and key pad are clean 1 9 4 Once the power is connected do not remove the plug otherwise data will be lost and it will even damage other ele
52. material and protective covers to their original condition 2 7 1 1 Service Cord Replacement SandenVendo America vending machines are furnished with unique power supply cords If replacement becomes necessary consult the appropriate parts and service manual and order the correct replacement cord for the model of vending machine in question Do not use substitute replacement cords Only authorized service personnel with appropriate training should replace the vending machine service cord If a question should arise concerning which 17 Vendo service cord to order contact the Technical Services Department of the SandenVendo America office in your area SANDENVENDO EQUIPMENT HAS BEEN PROVIDED WITH APPROPRIATE PROTECTIVE DEVICES TO PROTECT AGAINST THE POSSIBLILITY OF OVERHEATING AND FIRE AS RESULT OF EQUIPMENT FOR COMPONENT FAILURES SUBSTITUTION MODIFICATION OR BYPASSING OF SUCH PROTECTIVE DEVICES CAN CREATE DANGEROUS CONDITIONS PROTECTIVE CIRCUITS SHOULD NEVER BE BYPASSED AND FAILED PROTECTIVE DEVICES MUST BE REPLACED ONLY WITH FACTORY AUTHORIZED PARTS The wires in the main leads are colored in accordance with the following code 110v 120v 220v 240v Green Green and Earth White PILI Neutral Black sussa ia MBA ween ET Ed P nda aiii ia Live THIS APPLIANCE MUST BE EARTHED IMPORTANT 18 Vendo 2 8 CO
53. n though electrical power is off See the appropriate sections of this manual for further information 2 3 1 3 Servicing with Power On Some service situations may require access with the power on Power on servicing should be performed only by fully qualified service technicians Particular caution is required in servicing assemblies that combine electrical power and mechanical movement Sudden movement to escape mechanical action can result in contact with live circuits and vice versa lt is therefore 14 Vendo SANTE doubly important to maintain maximum clearances from both moving parts and live circuits when servicing POWER ON SERVICING SHOULD BE ACCOMPLISHED ONLY BY FULLY TRAINED PERSONNEL SUCH SERVICE BY UNQUALIFIED INDIVIDUALS CAN BE DANGEROUS Power to lighting and refrigeration system is shut off automatically by the electronic controller when the outer door is opened NOTE For power on servicing of the vendor s lighting system turn lighting power on by accessing the Lights test function of the electronic controller see programming on inner door For power on servicing of the vendor s refrigeration system turn refrigeration power on by accessing the Compressor test function of the electronic controller see programming on inner door 15 Vendo SANZ 2 4 MECHANICAL HAZARDS 2 4 1 Servicing of Moving Parts and Assemblies When servicing assemblies involving moving parts use extreme cau
54. ps a running count of all Cash Accountability transactions generates a cash sales report This report can be viewed from within the cash accountability section of service mode An exhaustive report perhaps more than you may care to know is available as an electronic flat file through the DEX interface Please refer to the DEX portion of this manual for details on DEX Cash accountability data is stored as both resettable interval sales and non resettable never cleared totals The cash accountability function shows the non resettable totals for all selections and the resettable totals for each individual selection To access the Cash Accountability information press the 4 Enter key while the Cash Accountability menu item is shown on the display You can use the 2 or S Aor Y keys to sequence through the various service mode functions until the Cash Accountability menu item appears The first total you will see when you enter Cash Accountability is the cumulative non resettable cash total This total represents the total amount of cash coins and bills that has been received by the machine since the controller was first created To view cash sales by selection use the 2 S AorV keys to sequence through the various selections The corresponding resettable sales total for that selection will be shown on the display 4 3 4 Sales Accountability m The controller keeps a running count of all transactions generates a sa
55. rior to moving a vendor Use adequate equipment when moving a vendor Always wear eye protection and protect your hands face and body when working near the refrigeration system Use only authorized replacement paris e Be aware of inherent dangers in rocking or tipping a vending machine 2 2 VENDOR INSTALLATION 2 2 1 Vendors are large bulky machines of significant size and weight Improper handling can result in injury When moving a vendor carefully plan the route to be taken and the people and equipment required to accomplish the task safely 2 2 2 Remove all tape shipping sealant and Styrofoam from the vendor Loosen any shipping devices used to secure interior parts during shipping Remove the wooden shipping base attached to the vendor base by the vendor leveling screws Make certain the leveling screws are in place and functional 2 2 3 Position the vendor 15cm 5 9 inches from a well constructed wall of a building or otherwise on a flat smooth surface IMPORTANT The vendor requires 15cm 5 9 inches of air space from the wall to ensure proper air circulation to cool the refrigeration unit 11 Vendo SANTE 2 2 4 Adjust the leveling screws to compensate for any irregularities on the floor surface Ideally no adjustment will be necessary and the leveling legs will be flush with the bottom of the vendor A spirit level is a useful aid to level the vendor When the outer door is open it will remain stationary if the
56. rmal precautions for operating a device such as refrigeration timeout are over ridden in diagnostics mode Therefore care should be taken not to damage peripheral devices through indiscriminate use or fast switching 28 Vendo SANT To enter into Diagnostics mode use the 2 or 3 AorW keys to sequence through the various service mode functions until the Diagnostics message is shown on the display and press the 4 Enter key The diagnostics menu contains the menu items shown in the table below Each menu item is discussed in greater details later in this section Test switches Test delivery detection Display software rev Test bill validator Test temp sensors The first menu item you will encounter in the Diagnostics menu is the Test Vending menu You can use the 2 3 Aor V keys to sequence through the various menu items within the diagnostics menu and press 4 Enter when the item of interest is shown on the display 4 3 6 1 Diagnostics Test Vending Diagnostics The Diagnostics Test Vending feature can be used to perform a test vend by selection by row every selection in the vendor This feature is typically used to verify the proper operation of a motor or home vend motors To access the test vend menu use the 8 or 3 A or keys to sequence through the various menu items within Diagnostics until the Diagnostics Test Vending menu is shown on the display and press the
57. s forward be careful to support the back of the tray NOTE Trays can be heavy and you are advised to first remove all products from the spirals 6 4 Lock Change Replacement It is possible to replace the barrel lock for most standard lock types To do this simply unlock the door pull the T handle to its furthest extent and use a tool to release the lock pip from the T handle on the outside of the T handle barrel To replace the T handle assembly remove the nuts from the inside of the door 6 5 Control board replacement The control board is held in place with 4 PCB mounting posts All the looms which connect to the board are unique and keyed to ease identification Please see the Electrical Wiring Diagram for further guidance 6 6 Motor Replacement All motors are identical and can be used in any spiral with the exception of the double product spiral motor which vends every 180 degrees To replace a motor first remove the tray as described previously Disconnect the motor loom at the rear of the motor The motor assembly and spiral can be lifted from the tray The spiral mounting clip can be removed from the motor housing by compressing the clips at the rear and pushing the mounting clip forward through the motor housing When replacing the spiral ensure that the end of the spiral is in the appropriate position for the product being vended 47 Vendo 6 7 Vend Hopper Replacement The vend hopper and vend flap is a single unit whic
58. stive SandenVendo America could not possibly know evaluate or advise of all of the conceivable ways in which service might be done Nor can SandenVendo American predict all of the possible hazardous results The safety precautions outlined in this manual provide the basis for an effective safety program Use these precautions along with the service manual when installing or servicing the vendor We strongly recommend a similar commitment to safety by every servicing organization Only properly trained personnel should have access to the interior of the machine This will minimize the potential hazards that are inherent in electrical and mechanical devices SandenVendo America has no control over the machine once it leaves the premises It is the owner or lessor s responsibility to maintain the vendor in a safe condition See Section of this manual for proper installation procedures and refer to the appropriate service manual for recommended maintenance procedures If you have any questions please contact the Technical Services Department office in your area SAFETY RULES e Read the Safety Manual before installation or service e Test for proper grounding before installing to reduce the risk of electrical shock and fire e Disconnect power cord from wall outlet or air dam before servicing or clearing product jams The vending mechanism can trap and pinch hands Use only fully trained service technicians for Power On servicing Remove any product p
59. t to the VMC is defined as e Normally open Active closed Open gt 1 M ohm Closed lt 1 ohm e Must switch at least 6 VDC Closed current min 1 mA max 100 mA e a push button switch an active semiconductor device FET transistor etc etc Open collector output from the VMC is defined as e 24 VDC regulated 5 e On 100 mA max Off lt 100 uA JP1 Executive Interface e 156 ctr 025 sq straight pins polarized 5 pos e AMP P N 640445 5 Description oo o Function Comments 1 Executive TXD j Executive TXD OP Executive RXD 5 Executive RXD P 40 endo SANZ JP2 DEX UCS e 250 stereo phone plug 3 pos e Neutrik P N NRJ6HF 1 Description Function Comments VMC DEX transmit TTL RS 232 VMC DEX receive TTL RS 232 VMC DEX common return Display e 100 ctr 025 sq straight pins polarized header 4 pos e AMP P N 640456 4 e SPI data interface for 2 by 20 character VFD _____ Description Function Comments 4 _____ Power and signal common jretun 1 JP4 Temperature Sensor e 100 ctr 025 sq straight pins 10 pos e AMP P N 1 640456 0 Temp sensor is linearly scaled at 10mV F per degree Fahrenheit Description Function Comments gt AAA 3 Primary temp signal O P 4 Power and signal common 5 __ V o 3
60. tate On or Off will begin to blink and you can now use the 2 or 3 A or V keys to toggle the state on or off If you are satisfied with the state of this option press the 4 Enter key to save the changes If you are not satisfied with your changes you can press the Clear key to abort option setting without making changes 4 3 10 Sales Blocking 1 Sales blocking allows the user to block sales of Sales Blocking 1 some or all selections based on the time of day or and day of week This is often used when vending machines are deployed at schools to prevent students from purchasing items that are high in caffeine or sugar during normal school hours To enter into the Sales Blocking 1 menu press the 4 Enter key while the Sales Blocking 1 message is shown on the display Sales blocking allows the user to block sales of Sales Blocking 1 some or all selections based on the time of day Set Days or and day of week This is often used when vending machines are deployed at schools to prevent students from purchasing items that are high in caffeine or sugar during normal school hours To enter into the Sales Blocking 1 menu press the 4 Enter key while the Sales Blocking 1 message is shown on the display The POS Point Of Sale disable option is used enable or disable the display of the POS Message The POS message is an idle display message that is used to encourage impulse buys Some locations such as where the m
61. the live contact 2 2 8 1 Connect one probe to the receptacle s earth contact 2 2 8 2 Connect the second probe to the left or upper power contact If a reaction occurs this is the live power contact If a reaction does not occur move the second probe to the right or lower contact A reaction should occur indicating that this is the live power contact 2 2 9 Connect one probe to the receptacle s live power contact as determined in step 1 Connect the second probe to the other power contact neutral The test device should show a reaction IF THE ABOVE CONDITIONS ARE NOT MET FOR THE GIVEN OUTLET TYPE CONTACT A LICENSED ELECTRICIAN AND HAVE THE NECESSARY CORRECTIONS MADE 12 SANZ TYPE 1 LARGE SLOT LINE 2 NEUTRAL CONTACT WHITE 0 5 VOLTS SMALL SLOT LINE 1 LIVE CONTACT BLACK 110 VOLTS ROUND SOCKET EARTH CONTACT GREEN 0 VOLTS EARTH CONTACT SLOT GREEN AND YELLOW 0 VOLTS SLOT LIVE CONTACT BLUE 0 5 VOLTS POWER CONTACT SOCKET NEUTRAL BLUE 0 5 VOLTS OR LIVE BROWN 220 VOLTS POWER CONTACT EARTH CONTACT SOCKET GREEN AND YELLOW 0 VOLTS NEUTRAL BLUE 0 5 VOLTS OR LIVE BROWN 220 VOLTS POWER CONTACT SOCKET TYPE 4 NEUTRAL BLUE 0 5 VOLTS DA OR LIVE BROWN 220 VOLTS d 6 een EARTH CONTACT POWER CONTACT SOCKET GREEN AND YELLOW 0 VOLTS NEUTRAL BLUE 0 5 VOLTS OR LIVE BROWN 220 VOLTS POWER CONTACT SOCKET NEUTRAL BLUE 0 5 VOLTS OR LIVE BROWN 220 VOLTS EARTH
62. thee 2 3 A or V keys at any time to select a different coin type for dispense As before pressing the 4 Enter key will dispense the selected coin As coins are dispensed you should see the inventory level as reported by the display decrease with each coin dispensed In some cases such as under low tube inventory conditions the coin inventory may not decrease with every coin Most coin mechanisms hide a few coins from the controller This is done to increase the mass of coins at the bottom of the coin tubes to increase the reliability of coin payout The controller is aware of this and uses a complex algorithm to keep track of coin tube inventory 26 Vendo E sai 4 3 2 2 Inserting Coins When the controller is first placed in service mode coin and bill acceptance are disabled When the controller is placed in Coin Insert Dispense mode coin acceptance is automatically enabled You can insert coins into the coin mechanism and they should be accepted and routed to the coin tubes In addition the type and number of the coin s of the most recently inserted coin type will be shown on the display Please note that the coin insert function is intended to be used for filling the coin tubes thus non tube coins coins for which there are no coin tubes will be rejected In the US the dollar coin is usually a non tube coin and as such will not be enabled for acceptance 4 3 3 Cash Accountability T The controller kee
63. tion Keep finger hands loose clothing hair tools or any foreign material clear of entrapment As noted before under the electrical hazards section Power On servicing should only be performed by qualified personnel Refer to and heed the warnings noted in the electrical hazards section These warnings refer to the potential hazards associated with electrical power and moving parts Always maintain maximum clearances from electrical and moving parts Always install protective covers and guards when reassembling equipment THIS VENDING MACHINE INCLUDES MECHANICAL EQUIPMENT WHICH CAN BE HAZARDOUS IF IMPROPERLY HANDLED OR SERVICED USE CAUTION AND CONSULT THE SANDENVENDO SAFETY MANUAL AND SANDENVENDO SERVICE MANUAL FOR ADDITIONAL SAFETY INFORMATION RISK OF ENTRAPMENT RISK OF SHOCK 4 _ ELECTRICAL A gt 10 Vendo SANZ 2 5 REFRIGERATION HAZARDS 2 5 1 General Refrigeration systems involve both electrical power and mechanical action These systems may present any of the potential dangers shown in the sections on electrical and mechanical hazards contained in this manual See the electrical hazard section and the mechanical hazard section for further information 2 5 2 Compressed Refrigerant Refrigeration systems involve the compression and evaporation of gases The pressures contained represent a potential hazard if suddenly released in confined areas Caution is required when performing maintenance tests or repairs
64. top at its home position If a product passes through the delivery detection system the message Pass should appear on the display If there is an error running the motor or a product does not occlude the detection system then the controller will report the error before returning to the menu 29 Vendo SANTE 4 3 6 4 Diagnostics Test Vending an entire row of selections The third menu in test vending is Vend Test Vending Entire Row This menu item allows the Vend Entire Row user to test every selection within a given row To enter into this menu press the 4 Enter key and the display will now show Test Vending Vend Entire Row Row A The Row A is the alpha letter associated with the top tray in the vendor You can use the 2 or 9 AorW keys to sequence through the other rows When you are satisfied with your selection press the 4 enter key and the selected vend motor should run and stop at it s home position If a product passes through the delivery detection system the message Pass should appear on the display The third menu in test vending is Vend Entire Row This menu item allows you to test 4 3 6 5 Diagnostics Test Vending every selection in the vendor The last menu item in the Test Vending Test Vending menu is Vend Every Selection This menu Vend Every Selection item allows the user to test every motor in the vendor in sequence To enter into this menu press the 4
65. will sound twice and the installed firmware version will be shown on the display for three seconds then the controller will revert to sales mode 4 3 Service mode functions The table below is a summary list of the service mode functions Each service mode function is described in detail in its respective section Function Description Sales blocking 1 Sales blocking 2 4 3 1 Errors 4 3 1 1 Accessing reported errors Errors The controller constantly monitors its peripheral devices refrigeration AC Power coin mech bill validator etc and records failures or out of tolerance conditions These errors can be viewed by accessing the errors menu in service mode The errors menu is the first service mode function in service mode As such it will always appear as the first menu item upon entry into service mode No Errors If there are no errors to report when service mode is entered the display will show the message No Errors In this case where there are no recorded errors and presses of the 4 Enter key will be ignored If there are recorded errors to report the Errors Were Detected display will show the message Errors Were Detected To view the errors press the 4 Enter key The first stored error will appear on the display Errors are grouped into categories such as Refrigeration Error or Vending Error In most cases you will first see the error category when you pr
66. with your problems with the receipt After 1 year guarantee period we will charge for providing you spare parts Technical Service Department Phone Number 800 344 7216 ext 9934 Training is provided at no cost Excluding for guarantee scope providing frequently exchanged components any accidents incorrect use or any product failures caused by face lifting or repairs done by a non authorized person Vendo SANZ NOTES Vendo SANTE Section 2 2 Safety 2 1 A COMMITMENT TO SAFETY SandenVendo America is committed to safety in every aspect of our product design SandenVendo America is committed to alerting every user to the possible dangers involved in improper handling or maintenance of our equipment The servicing of any electrical or mechanical device involves potential hazards both to those servicing the equipment and to users of the equipment These hazards can arise because of improper maintenance techniques The purpose of this manual is to alert everyone servicing SandenVendo America equipment of potentially hazardous areas and to provide basic safety guidelines for proper maintenance This manual contains various warnings that should be carefully read to minimize the risk of personal injury to service personnel This manual also contains service information to insure that proper methods are followed to avoid damaging the vendor or making it unsafe It is also important to understand these warnings are not exhau

VSA/SR Glass Front Snack Manual

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