Service Manual Compa II - Carl Valentin Drucksysteme
Contents
1. N JL MID g pr 5 5 a 5 olo c c a THe om lc Dre unit rating N ooomooocs8 N LO s 4 00 ND f B Put Y O gt 0 gt lt s 22 E 1 E IN 1 ER lt Ope 5 9 0 90902. 522 T z 5 5 oooof aeua Figure 33 Service instructions Wiring plan Compa II series 10 1 CPU component placement specification Connection Connection 4 DispenserCutter motor board 2 motor board 1 jp SEE ct ue 2 aT g T dd S i a T 1 Jumper plan 60 E aos D ir B z E Y t s m 5 I 2 A T mE 3 OC S m m m m1 000 1 Pep E MEI Ev
3. A ne I E PQr M HC Figure 28 11 15 Service instructions 53 Control inputs and outputs Compa ll series Configuration of D Sub socket 29 Port 1 to Port 16 Assignment for I O Profile Std Label m2 1 2 Option applicator only Start application Input 2 Pme 5 Port 11 16 Dispenser photocell Label exists at dispenser photocell Output Port 12 7 Single print Output Port 13 17 Ready Output Port 14 Option applicator only Ready for application Output Port 16 Prior warning for transfer ribbon end Output COM VDC 19 Common reference potential of all control inputs COM VDC for Inputs is usually connected with the terminal of the control voltage and the control inputs are switched to active By means of the option 2nd LED COM VDC for Inputs can optionally be connected with the terminal of the control voltage Then the control inputs are switched to active for Inputs VDC for Outputs Common supply connection of all control outputs VDC for Outputs must be connected with the terminal of the control voltage Never leave VDC for Outputs op
4. Gm r a GEB Gum i 28 pin D Sub 2 Female Printer 9 Terminal all shield If the power supply of the Option 2 LED 5 inputs outouts should i i be effected by the printer sur I Nw F Alternative m SAVENT cp Soh gs i br H A p HVET 2611 P ___ 1 1 i GND PE 24 E DENN 21 orn exist I potential separation GND PE I Port 1 p Print start s f Port 3 11 Counter reset T Inputs ese de 2 Error reset Port 5 r amp Port 8 l Setting of debounce time i i Port 7 lt i in the function menu i Pote mo 1 COMPVDC for Inputs AM l VDC for Outputs 20 4 i UN 15 Alarm Las X xcu i U pu S 222 1 Bead 1 max 81 c ONE 18 Retraction printing carriage yellow g Transfe ribbon prior warning 500 max COM for Outputs 14 1 21 The signal level hig
5. 61 Error messages Error corrections 43 44 45 46 47 48 49 50 51 11 15 Service instructions 63 Index Compa ll series H Head contact pressure 34 Head switch adjusting 0 37 O plate 39 xe reti fua edat e 53 55 J Jumper plan CHE 60 L Label photocell CTS AIM DE 13 14 Replacing ec 21 N Notes DOCUMEN a 5 MI 5 WV AIAN oc ta cee dash o tabes above dsl Eu 5 Power supply unit replacing 23 Print mechanism 31 32 PRIME POSIIOM i t mu E 17 Print roller PT 12 T 18 Printhead ela Tm 12 Posion adj sting cee aan 33 Printhead FPGA replacing reco or eot one 25 nisle n 15 16 H Refit options cgo c t P 41 x 39 Internal VO WING CR ste 40 Rewind assist roller replacing 18 R
6. 41 8 Error COLFECHION mette 43 9 Control inputs and outputs 53 10 DIE ceo ea cord icu oss 59 10 4 CPU component placement specification 60 11 Environmentally Friendly Disposal 61 12 n ma 63 11 15 Service instructions 3 Compa series Notes on this document 1 Notes on this document 1 1 User notes This service manual is intended for qualified service and maintenance staff This manual contains information about hardware and mechanical part of the label printers 103 8 T 104 8 106 12 106 24 108 12 T 162 12 and 162 12 T Information about operation of printer can be taken from our operating manual If a problem arises that cannot be solved with help of this service of manual then please contact your responsible dealer 1 2 Warnings Warnings are presented with three signal words for the different levels of danger DANGER identifies an extraordinarily great and immediate danger which could lead to serious injury or even death WARNING identifies a possible danger would could lead to serious bodily injury or even death if sufficient precautions are not taken CAUTION indicates a potentially dangerous situation which could lead to moderate or light bodily injury or damage to property DANGER Risk of death via electric shock Before opening the
7. 22 2 2 22 5 8 Replacing the power supply 23 59 Replacing the WLAN module 24 5 10 Replacing the printhead 25 5 11 Replacing the battery 21 2 25 5 12 Replacing safety 2 26 6 Adjustments settings and alignment 27 6 1 Adjusting the winding torques 27 6 2 Measuring the winding torques at ribbon rewinder unwinder 28 6 3 Measuring the torques at the internal rewinder 29 6 4 Setting the winding 30 6 5 Adjusting the print 31 6 6 Adjusting the position of printhead 33 6 7 Adjusting the head contact 34 6 8 Adjusting the transfer ribbon feed path 35 6 9 Adjusting the belt tension at main drive motor 36 6 10 Adjusting the head 37 7 Renting e 39 7 1 39 7 2 40
8. 5 gt 4 s n 1 En oo a schnittste RAUS VES ICE C Wiring plan LL EIC x BED im oman Li 11 15 oud n qoo S1 891 n E T fos pos amp 348 i8 Bro gle 5 5684 42 4 PILLE 25 12 frr a 3 I3cacaceacaccda TEN Zee ee eee o THe oo ooo T yt 7 511 m CELE C 4 21 gong E z d A Eo z 1 o aE Due tig m Rund
9. H 7 i 5 251 kesas re 1 1 241 A LN o MO LR DOES I 29b d with this connections exist l 1 i potential separation G 51 GND PE 4 52 i Dis Hi Print start i 1 i Port 1 16 E S3 1 a ds 11 1 Counter reset i I 1 1 Pot4 lt 5 Port 5 2 Error reset Port 6 Setting of debounce time Port 7 in the function menu Port 8 T 9 im for Inputs l bos i I i VDC for Outputs 2914 i eee jer d 1 Error BE i Pot10 15 max Alarm TEH t t ot12 Tat 1 15mA max 1 u u S Part 13 ET i Ready _ 18 Retraction printing carriage yellow Bod 6 gi s Transfer ribbon prior warning 1 62 2 I 1 M 500 max lt for Outputs A 1 21 i The signal level high active 4 22 or low active can be set L in the function menu for all inputs and outputs Figure 31 Service instructions f 11 15 Compa series Control inputs and outputs H H H E H 3 Device connection version if Option 2 r
10. Connect antenna cable B with WLAN module M and fix the plug connectors with a drop of hot melt glue 4 Mount the WLAN adapter F to the hexagon bolt G and fix it with hex nuts and screws l Install the CPU PCB see chapter 5 7 on page 22 Install the left printer cover 24 Service instructions 11 15 Compa II series Replacing components 5 10 Replacing the printhead FPGA 1 Remove defective FPGA 2 from PLCC support base with a suitable displacement pincer 2 Pay attention to polarity and press the new FPGA into the support base 5 11 Replacing the battery DANGER Danger of explosion when exchanging the battery improper attention to polarity Figure 15 1 Liftup the fixing bracket by means of a non metallic device e g plastic ruler 2 Remove the defective battery 3 Insert a new battery into the support A and pay attention to position of polarity 11 15 Service instructions 25 Replacing components Compa II series 5 12 Replacing the safety fuse F1 Microfuse 10A T Protection of complete power supply voltages i xe 2 MUSS Figure 16 1 Remove left printer cover Unscrew two screws at the upper left printer edge 2 Remove CPU PCB see chapter 5 7 on page 22 Replace secondary safety fuse on the power supply
11. 2 Remove the hexagonal wrench 6 from its retainer 3 Remove the rear cover of the printer 4 Slide the label photocell assembly onto the tab 4 toward the rear cover until it stops 5 Unplug the cable 2 from the plug on the rear end of the label photocell 1 6 Unscrew the screws 5a b c with a hexagonal wrench and remove the side plate 7 7 Pull out the label photocell 1 via the tab 4 toward the cover side Compa ll 162 162 T That way the distance plate 3 is pushed out of label photocell guide 1 Insert the label photocell 1 into the guide from the cover side and slide it onto the tab 5 toward the rear cover until it stops Compa ll 162 162 T Push the distance plate 3 into the guide of the label photocell 2 Remount the side plate 7 with screws b by tightening the SCrews in order i e a b then c 3 Connect the cable 2 to the label photocell 1 4 Pullthe label photocell 1 via the tab 4 as far as possible toward the cover side This prevents the cable 2 from being pinched when installing the rear cover 5 Install the rear cover of the printer 6 Insert the hexagonal wrench 6 into its retainer 7 Adjust the label photocell Service instructions 21 Replacing components Compa II series 5 7 Replacing the CPU PCB Figure 12 Removing the 1 If possible save the printer configuration to a CompactFlash card CPU PCB 2 Unplug the printer from the electrical
12. 2 2 Uy Uy Safety handling when working with electricity The following work may only be performed by instructed and trained electricians work on the electrical assemblies e work on the device while it is open and connected to the power supply Locate the emergency stop or power switch so that it can be actuated in case of an emergency Unplug the device from the electrical outlet before performing the following work e removing or installing power supply units e working in the immediate vicinity of exposed power supply parts e mechanical inspection of power supply parts e modifying the device circuits Ensure that the device is de energized Check the workplace for possible sources of danger e g moist floors defective extension cables faulty protective conduction connections Give another person the task of remaining near the workplace This person must be familiar with the location and operation of the emergency stop and power switches and switch off the power if danger arises Use only one hand while working on electrical circuits when a device is switched on Hold the other hand behind your back or put it in your jacket pocket This prevents the electricity from flowing through your body To not use worn or damaged tools Use only tools and testing equipment that is suitable for the respective task Proceed in a very cautions and calm manner Avoid endangering yourself Switch
13. ges E 00 4 Ty Figure 34 2 JP Debug Boot sector closed Programming JP2 Write protection Service instructions closed 11 15 Compa II series Environmentally Friendly Disposal 11 Environmentally Friendly Disposal Manufacturers of B2B equipment are obliged to take back and dispose of old equipment that was manufactured after 13 August 2005 As a principle this old equipment may not be delivered to communal collecting points It may only be organised used and disposed of by the manufacturer Valentin products accordingly labelled can therefore be returned to Carl Valentin GmbH This way you can be sure your old equipment will be disposed of correctly Carl Valentin GmbH thereby fulfils all obligations regarding timely disposal of old equipment and facilitates the smooth reselling of these products Please understand that we can only take back equipment that is sent free of carriage charges Further information on the WEEE directive is available on our website www carl valentin de 11 15 Service instructions 61 Compa series Index 12 Index A Adjustments settings alignments Belt tension main drive 36 Head contact Dresstle u eii ie eiu teeta see adie tad bea 34 Head et 37 Prntmechanisfio Mace 31 32 Pinhead POSON Mm E 33
14. CM valentin DRUCKSYSTEME COMPA Il Service Instructions ONS 8 Quality Tradition Innovation Copyright by Carl Valentin GmbH 7952025B 1115 Information on the scope of delivery appearance performance dimensions and weight reflect our knowledge at the time of printing We reserve the rights to make modifications All rights including those regarding the translation are reserved No part of this document may be reproduced in any form print photocopy or any other method or edited copied or distributed electronically without written permission from Carl Valentin GmbH Due to the constant further development of our devices discrepancies between manual and device can occur Please check www carl valentin de for the latest update Trademarks All named brands or trademarks are registered brands or registered trademarks of their respective owners and may not be separately labelled It must not be concluded from the missing labelling that it is not a registered brand or a registered trademark Carl Valentin label printers comply with the following safety guidelines EG Low Voltage Directive 2006 95 EC EG Electromagnetic Compatibility Directive 2004 108 EC valentin DRUCKSYSTEME Carl Valentin GmbH Postfach 3744 78026 Villingen Schwenningen Neckarstrake 78 86 94 78056 Villingen Schwenningen Phone 49 0 7720 9712 0 Fax 49 0 7720 9712 9901 E Mail info carl valentin
15. 1 Unplug the printer from the electrical outlet and remove the rear cover Remove the transfer ribbon from the printer Attach the test collar 3 to the winder 4 Turn the knurled nut counter clockwise to clamp the test collar Wind the cord attached to the test collar around the test collar several times 6 Secure spring scale 10 N 1 at the end of the cord and move the spring scale upward vertically until the winder begins turning 7 drive belt at the rewinder is also moving hold it in place during the measurement Otherwise the measurement is not accurate 8 Allow the cord to unwind from the test collar at least one full turn and read the pulling force F on the spring scale at the same time 9 Determine the pulling force at the transfer ribbon rewinder in the same manner except in the opposite rotation direction 2 If the winding torque differs from the setpoint it must be adjusted pr og 59 19 28 Service instructions 11 15 Compa Il series Adjustments settings and alignments 6 3 Measuring the torques at the internal rewinder Measurement of the winding torque at the internal rewinder occurs by determining the pulling forces with a cord wrapped around the rewinder Measurement occurs without a test collar The physical relation between the torque and the pulling force is F M r F traction N M rewind torque Ncm r radius of test collar 20 mm Setpoints for internal Compa 104 M
16. 4 Install CPU PCB see chapter 5 7 on page 22 and recreate plug connexion 5 Attach again the left printer cover e 26 Service instructions 11 15 Compa Il series Adjustments settings and alignments 6 Adjustments settings and alignments DANGER Risk of death via electric shock Before opening the housing cover disconnect the device from the mains supply and wait approx 2 3 minutes until the power supply unit has discharged 6 1 Adjusting the winding torques The rewinder for the transfer ribbon and the internal rewinder are coupled to slipping clutches in the main drive The supply hub of the transfer ribbon is braked with a slipping clutch during printing The correct setting of the torques of these slipping clutches is necessary for e precise conveyance of the transfer ribbon during label transport e the prevention of wrinkles in the feed path of the transfer ribbon e sufficiently tight peel off tension of the liner and thus easy peeling off of labels in peel off mode a sufficiently tightened label strip The winding axes of the rewinder are not actively driven by the belts during label backfeed but rather solely by the pull of the print roller The torque required to decouple the rewinder from the belt drive is implemented via a brake in the winding reel which works in both directions The measured clockwise torque is the sum of the coupling torque and the torque of the brake Only the torqu
17. photocell 120 Wrong directory Invalid target directory when Target directory must not be copying within the source directory Check target directory 121 No label found No label found at the rear Insert new label roll printhead DuoPrint Soiled label photocell Clean the label photocell Check if labels are inserted Labels not inserted correctly correctly 122 IP occupied The IP address was already Assign a new IP address assigned 50 Service instructions 11 15 Compa II series Error correction Error message 123 Print asynchronous The label photocell do not work Check label size and gap size in the order as it is expected according to print data The settings of the photocell Check label photocell settings are not correct Settings of label size and gap Check correct loading of label size are not correct material No label found at the rear Insert new label roll printhead Soiled label photocell Clean the label photocell Labels not inserted correctly Check if labels are inserted correctly 124 Speed too slow The print speed is too slow Increase the speed of customers machine 11 15 Service instructions 51 Compa series Control inputs and outputs 9 Control inputs and outputs By means of a maximum of 16 control inputs and outputs which in the following are also referred to as ports different functions of the printer system can be triggered and operating states can be display
18. Calculate check digit anew entered res received check digit is wrong Check code data 2 Invalid SC number Selected SC factor is invalid for Check SC factor EAN res UPC 22 Invalid number of Entered digits for EAN res Check number of digits digits UPC are invalid 12 13 22 Check digit selected check digit calculation Check calculation of check calculation is not available in the bar code digit Check bar code type 24 Invalid extension Selected zoom factor is not Check zoom factor available Entered sign is not available Check offset value Entered offset value is invalid Check offset value Printhead Printhead temperature is too Reduce contrast temperature high Change printhead Defective printhead sensing device 28 Cutter error With cut an error occurred Check label run Paper jam Check cutter run 29 Invalid parameter Entered data do not correspond Check code data to the characters allowed from the application identifier 44 Service instructions 11 15 Compa II series Error correction Error message Cause Remedy 30 Application selected application identifier is Check code data Identifier not available in GS1 128 31 HIBC definition F Missing HIBC system sign Check definition of HIBC code Missing primary code 32 System clock Real Time Clock function is Change battery selected but the battery is empty Defective RTC Change RTC component 33 N
19. File already open Attempt to change a file during Select another file an access is active No ney File does not exist on does not exist on CF card card Check file file name iliis ili file name 9 name contains invalid scio entry of name remove characters special characters DE file error Internal file Internal file system error 0 error Please contact Please contact your distributor distributor Root full The max number cni M of main at least one main directory entries is reached directory entry and create subdirectories 93 Deve full Maximum CF capacity is Use new CF Card delete no reached longer required files File directory The selected file directory Check name select a different exists already exists name File too large During copying procedure not Use a larger target card enough memory space onto target drive available 56 No update Errors in update file of Start update file anew firmware 27 Invalid graphic file The selected file does not Check file name contain graphic data 58 Directory not empty Attempt to delete not empty Delete all files and sub directory directories in the desired directory 59 No interface No CF card drive found Check connection of CF card drive Contact your distributor No CF card is inserted Insert CF card in the slot Error at start of web server Please contact your
20. II series Error message Cause Remedy 110 Housing open When starting the print order Close the housing cover and the housing cover is not closed start the print order anew 111 code Transferred EAN UCC code is Verify bar code data see invalid corresponding specification IT2 GSPPISO0e Printing carriage does not Check gear belt possibly move broken Ti Applicator error Error while using applicator Check applicator LIT positron Left final position switch is not Check LEFT final position in correct position switch for correct function and position Check function of pneumatics for cross traverse 115 Right position Right final position switch is not Check RIGHT final position in correct position switch for correct function and position Check function of pneumatics for cross traverse 116 rint position The print position is not correct Check TOP and RIGHT final position switch for correct function and position Check pneumatics for function 117 XML parameter The parameters in the XML Please contact your are not correct responsible distributor 118 Invalid variable Transferred variable is invalid Select correct variable without with customized entry customized entry and transfer it 119 No ribbon During the print order the Change transfer ribbon ribbon roll becomes empty Check transfer ribbon photocell Defect at the transfer ribbon service functions
21. VDC 24 VDC Impedance 100nF 10 Tension 5 VDC 24 VDC Impedance 100nF 10 Current max High 500 mA Darlington BCP56 16 Low 500 Darlington BCP56 16 Optocoupler Output 4106 CTR 100 300 Vishay or TLP281 4 GB CTR 100 600 Toshiba Input TCMT4106 CTR 100 300 Vishay or TLP281 4 GB CTR 100 600 Toshiba Input TCMT4600 CTR 80 300 Vishay or Option 2nd LED TLP280 4 CTR 33 300 Toshiba 11 15 Service instructions 55 Control inputs and outputs Compa ll series Example 1 Example 2 56 Device connection to a machine with 57 300 SPS es 26 D Sub Female It the power supply of the te dil inputs autpust should l 5 Shield be effected by the printer 24V EXT 26 4 4 i 1 5V EXT 2514 I 1 1 1 1 zat 0 23 m l 4 rp with this connections exist potential separation l GND PE 1 l 5 Port 1 1 rint start e mrs Counter reset Par ig 8 S die 2 21 1 Error reset Port 6 lt 1 Pot Pots COMIVDC for Inputs Ehet M tt oe a 1 1 l 1 l l l Xx
22. approx 2 3 minutes until the power supply unit has discharged 71 I O plate O0 22 mem IR 00 Figure 26 1 Remove the CPU PCB see chapter 5 7 on page 22 2 Remove cover at the interface disruption from the chassis rear 3 Fixthe plate B with fixing screws A at the aft disruption 4 Insert the connecting cables for inputs outputs corresponding to the wiring plan see chapter 10 on page 59 into the appropriate plug in positions of the I O plate o Install the CPU PCB see chapter 5 7 on page 22 11 15 Service instructions 39 Refitting options Compa series 7 2 Internal rewinder Figure 27 1 Remove label material 2 Remove left printer cover Unscrew two screws at the upper left printer edge 3 Remove black protective cap in order to use the opening for the internal rewinding unit 4 Mount the single components of internal rewinding unit in illustrated order from front through the chassis opening 5 Build the illustrated course of belt 6 Attach again the printer cover 40 Service instructions 11 15 Compa II series Refitting options 7 3 Cutter CAUTION Risk of injury particularly during maintenance the cutter blades are sharp Switch off the before attaching the cutter The cutter may only be used when it is mounted on the printer Donottry to cut any materials which excee
23. de Internet www carl valentin de ll series Table of contents Table of contents Table OF COMI S aces iue idee v ce EU Meo dea 3 1 Notes on this document esee 5 1 1 Eat 5 MEE Insee TM 5 1 3 Cross references 6 2 Safety instructions dero ama rua dro Cacus 7 2 General safety 7 2 2 Safety handling when working with electricity 9 3 Printer Rear POTIS 10 4 85 Iallpreeem ce 11 4 1 General cleaning 12 4 2 Cleaning the print roller eeeeereeeeeeeeeee 12 4 3 Cleaning the printhead 12 4 4 Cleaning label 13 5 Replacing 15 SON TEE 15 5 2 Replacing the printhead 15 o 3 Adjusting the Print 17 54 Replacing the print roller and rewind assist roller 18 55 X Replacing the slipping 19 5 6 Replacing the label photocell 21 5 Replacing the
24. housing cover disconnect the device from the mains supply and wait approx 2 3 minutes until the power supply unit has discharged 11 15 Service instructions 5 Notes on this document Compa ll series 1 3 Cross references Item numbers References to specific items in a figure are marked with item numbers They are identified with parentheses in the text e g 9 If no figure number is provided item numbers in the text always refer to the graphic directly above the text If a reference is made to another graphic the figure number is specified e g 2 in figure 5 Cross references to For a cross reference to chapters and sections the chapter number chapters and sections and page number are specified e g a reference to this section see chapter 1 3 2 on page 35 References to other References to other documents have the following form See documents operating manual 6 Service instructions 11 15 Compa Il series Safety instructions Safety instructions N 2 1 General safety instructions Workplace and method of working Keep the area around the device clean during and after maintenance Work in a safety conscious manner UU y Store dismantled device parts in a safe place while maintenance is being performed Clothing WARNING The drawing in of items of clothing by moving parts can lead to injuries f possible do not wear clothing which could be caught by moving device parts gt B
25. latch 3 and slowly pull label photocell outwards via the tab 4 Ensure that the label photocell cable is not tensioned by this 5 Clean label photocell and sensor units 2 with brush or cotton swab soaked in pure alcohol 6 Push label photocell back via tab 3 and set it Push hexagonal wrench 5 into retainer 8 Reload labels and transfer ribbon 11 15 Service instructions 13 Cleaning Compa II series Compa 1162 162 T Figure 3 1 Turn lever 1 counter clockwise to lift up the printhead 2 Remove labels and transfer ribbon from the label printer 3 Remove hexagonal wrench 7 from its retainer and remove the rear cover of printer 4 Slide the label photocell assembly onto the tab 5 toward the rear cover until it stops and unplug the cable 2 from the plug on the rear end of the label photocell 1 5 Press the latch 6 and slowly pull label photocell outward via the tab 5 That way the distance plate 3 is pushed out of label photocell guide 6 Clean label photocell and sensor units 4 with brush or cotton swab soaked in pure alcohol 7 Push label photocell back via tab 5 8 Press the latch 6 and push the distance plate 3 into the guide of the label photocell 9 Reload labels and transfer ribbon 14 Service instructions 11 15 Compa II series Replacing components 5 Replacing components DANGER Risk of death via electric shock Before opening
26. outlet 3 Detach all interface cables from the back of the printer 4 Remove the memory card from the slot 5 Screw off the rear cover 6 Unplug all side plug connections from the CPU PCB 2 7 Remove the three fixing screws 3 from the CPU PCB 8 Carefully remove the CPU PCB Installing the 1 Place CPU PCB 2 onto the retainers 1 CPU PCB 2 Secure the PCB with three screws 3 3 Insert all plug connections on the PCB 4 Pull the label photocell toward the cover side as far as possible see chapter 5 6 on page 21 and install the rear cover of the printer 5 Restore all interface connections on the back of the printer 6 Connect the power cable at the rear of the printer 7 Update the firmware if necessary 8 Adjust the label photocell 9 Load the printer configuration from the memory card if possible Otherwise set the printer configuration via the operating panel 22 Service instructions 11 15 Compa II series Replacing components 5 8 Replacing the power supply unit Figure 13 Removing the power supply unit Unplug the printer from the electrical outlet Remove the CPU PCB see chapter 5 7 on page 22 Remove the two screws 6 of the cover plate 5 Remove the cover plate 5 Unplug the plug at the power supply unit input 3 Unplug the plug at the power supply unit output 1 Remove the two screws on the back of the printer 7 Hold the power supply unit firmly at the metal bracket 4 and
27. roll Soiled label photocell Check if labels are inserted Labels not inserted correctly correctly Clean the label photocell 10 No ribbon During the print order the Change transfer ribbon ribbon roll becomes empty Check transfer ribbon photocell Defect at the transfer ribbon service functions photocell COM FRAMING otop bit error Check stop bits Check baud rate Check cable printer and PC 12 COM PARITY Parity error Check parity Check baud rate Check cable printer and PC 13 COM OVERRUN Loss of data at serial interface Check baud rate 5222 Check cable printer 11 15 Service instructions 43 Error correction Compa II series Error message Cause Remedy 14 numer Received line number is invalid Check sent data at RS 232 and Centronics Check connection PC printer 15 Length mask Invalid length of received mask Check sent data statement Check connection PC printer Unknown Transferred mask statement is Check sent data invalid Check connection PC printer 17 Missing ETB No end of data found Check sent data Check connection PC printer Invalid character One res several characters of Change text the text is res are not available in the selected font Invalid statement Unknown transferred data Check sent data record Check connection PC printer Invalid check digit For check digit control the
28. 11 15 Compa Il series Adjustments settings and alignments 6 6 Adjusting the position of printhead Complete the following printhead settings to achieve the best possible print image Align the heating line with the highest point of the print roller Density of the print image is the greatest at this point gt Set the parallelism of horizontal lines with the edge of the label CAUTION The printhead assembly can be damaged Attempting to adjust the printhead when the fixing screw 3 is tight can lead to defects at the printhead assembly Always loosen the fixing screws 3 before adjusting the printhead Figure 21 NOTICE Open and close the printhead locking device after each step of the adjustment 1 Check the alignment of printhead in the adjustment windows 1 Compa 162 162 T Check the alignment of printhead at the slides 5 2 If the printhead is not aligned properly loosen the screw 3 about one quarter turn 3 printhead is not aligned properly use the screws 2 to align the lines on the printhead with the tips of the grooves and or with Compa ll 162 162 T to align the lines on the printhead mounting bracket with the front edge of the slides 5 Screw 2a effects the inner half of the printhead and screw 2b the outer half Turning clockwise moves the printhead forward Compa 162 162 T Turning clockwise moves the printhead backward 11 15 Servi
29. 4 2 on page 12 changed or when the printout and label transport are adversely affected Cleaning printhead see chapter Direct thermal printing 4 3 on page 12 Each time the label roll is changed Thermal transfer printing Each time the transfer ribbon is changed or when the printout is adversely affected Cleaning label photocell see When the label roll is changed chapter 4 4 on page 13 WARNING Risk of fire by easily inflammable label soluble When using label soluble dust must be completely removed from the label printer and cleaned Tools and NOTICE cleaning agents For adjustments and simple installation work use the accompanying hexagonal wrench located in the bottom section of the print unit No other tools are required for the work described here 11 15 Service instructions 11 Cleaning Compa II series 4 1 General cleaning CAUTION Abrasive cleaning agents can damage the label printer Do not use abrasives or solvents to clean the outer surface of the label printer Remove dust and paper fuzz in the printing area with a soft brush or vacuum cleaner Clean outer surfaces with an all purpose cleaner 4 2 Cleaning the print roller A soiled print roll can lead to reduced print quality and can affect transport of material 1 Turm lever 1 Figure 2 counter clockwise to lift up the printhead 2 Remove labels and transfer ribbon form the label p
30. Transfer ribbon feed path 35 Winding 27 28 29 30 Assembly CFAWINGS oce Fata ba dv dra ruv 10 B Battery replacing Me ETE 25 Belt tension main drive motor 36 C Cleaning Cleaning 5 11 e 13 14 t t 12 mila P 12 Component plan Urt 60 Component replacing tuno Mamata ca MOV cL 25 CPU POB oiv 22 Label photocell o ptt o ei too Ge teat 21 mo SUD DIV c HE 23 dB RI KO cioe TEE gaan ens 18 RAN RI AI RII TT T 15 16 mutua c RM LE 25 Rewind assist 1 ace ee e Eq 6 18 Safety TUSE Tt MES 26 SIPPING clutch e E equ ett edite e 19 20 15 WLAN module iR xe ia 24 Control inputs and outputs 54 CPU Component eee ces 60 CPU iid adeste des temone bates eee 22 Pla meer 60 e 41 D LDF AVIA S etr t 10 E Electricity safety Stu e b ee 9 Environmentally friendly
31. aur 28 32 Fau 14 16 transfer ribbon Compa 106 Compa 1 162 36 44 18 22 Figure 18 1 Unplug the printer from the electrical outlet and remove the rear cover 2 Remove the label media from the printer 3 Push the cord 2 under a bracket of the internal rewinder 3 and wind it around the rewinder 4 Secure spring scale 25 N 1 at the end of the cord 5 Move the spring scale 1 upward vertically until the winder begins turning 6 If the drive belt is also moving hold it in place during the measurement Otherwise the measurement is not accurate 7 Allow the cord to unwind from the test collar at least one full turn and read the pulling force F on the spring scale at the same time 8 Determine the pulling force in the same manner except in the opposite rotation direction 4 If the winding torque differs from the setpoint it must be adjusted 11 15 Service instructions 29 Adjustments settings and alignments Compa II series 6 4 Setting the winding torque The winding torque of a winder can be changed at the knurled ring of the respective slipping clutch The numbers on the knurled ring stand for the value of the winding torque e 1 Smallest winding torque e Greatest winding torque The current setting value is indicated by the number located at the positions of the two locking tabs Figure 19 1 Unplug the printer from the elec
32. ce instructions 33 Adjustments settings and alignments Compa II series 4 Start a test print see operating manual 5 If the horizontal lines in the test grid are not parallel with the label edges adjust the parallelism with the screws 2 6 Set the best possible image quality by maintaining parallelism via turning the screws 2a and 2b in an alternating fashion Differences in the density between the two sides are still permissible 7 Tighten the screw 3 When the parallelism of the printhead is set continue with the adjustment of the head contact pressure 6 7 Adjusting the head contact pressure Change the head contact pressure with the screws 1a and 1b at the inside and outside of the printhead Increasing the head contact pressure leads to an improvement of the print image density on the corresponding side and to a shifting of the ribbon feed path in the corresponding direction Figure 22 1 Turn the adjustment screws 1 counter clockwise until turning becomes perceptibly easy 2 The contrast value in function menu is to be reduced in the printer configuration until the print image is only barely recognizable Under these conditions inaccuracies become clearly visible during adjustment 3 Start a test print see operating 4 Adjust the adjustment screw 1a or 1b clockwise in small increments on the side with the weaker print image until the print image is even acr
33. d the maximum width or thickness specifications Do NOT touch the area of the moving blades 1 Open the right printer cover 2 Remover lower front plate 3 Insert cutter unit with guiding pilots in the appropriate guiding holes Take care of plug in connector 4 Fix cutter unit with knurled screw at chassis 5 Tighten front plate with enclosed hex nut and washer at right COVer 6 Insert label material see operating manual 11 15 Service instructions 41 Compa series Error correction 8 Error correction Line too high Line rises up completely or Move line down increase Y partly over the upper edge of value label Check rotation and font 2 Line too low Line rises up completely or Move line up reduce X value partly over the bottom edge of label Check rotation and font Character set One res several characters of Change text the text is res are not available in the selected font Change font Unknown code MEE oua adi Selected code is not available code is not available Check code Check code type Mii E position position is not _ position available Selected font is not available Check font Selected font is not available Check font Measuring label While measuring no label was Check label length and if labels found are inserted correctly Set label length is too large Restart measuring anew No label found No label available Insert new label
34. distributor Wrong FPGA The direct print module is Please contact your distributor equipped with the wrong FPGA 63 End position The label length is too long Check label length res the The number of labels per cycle UME Cave Perce is too much 46 Service instructions 11 15 Compa II series Error correction Error message Cause Remedy 64 Zero point Defective photocell Change photocell 65 Compressed air Pressure air is not connected Check pressure air 66 External releaser External print release signal is Check input signal missing 67 Row too long Wrong definition of column Reduce the column width res width res number of columns correct the number of columns 68 Scanner The connected bar code Check the connection scanner signals a device error scanner printer Check scanner dirty 69 Scanner NoRead Bad print quality Increase contrast Printhead completely soiled or Clean printhead or exchange if defective necessary Print speed too high Reduce print speed 70 Scanner data Scanned data does not Exchange printhead correspond to the data which is to print 71 Invalid page As page number either 0 or a Select a number between 1 number gt 9 is selected and 9 72 Page selection A page which is not available is Check the defined pages selected 13 The page is not defined Check the print definition 14 Format user guiding Wrong format for customised Check the format string entr
35. e of the brake is measured when the winding axis is rotating counter clockwise For this reason measurement of the torques at the rewinders is required in both directions The type of measurement differs for the various types of slipping clutches e measurement of the winding torques at the transfer ribbon rewinder and unwinder see chapter 6 2 on page 28 e measurement of the winding torque at the internal rewinder see chapter 6 3 on page 29 If the winding torque differs from the setpoint it must be adjusted The procedures for adjusting the winding torques of the transfer ribbon winders and the internal rewinder are identical 11 15 Service instructions 27 Adjustments settings and alignments Compa II series 6 2 Measuring the winding torques at ribbon rewinder unwinder Measurement of the winding torque at the transfer ribbon take up and supply hub occurs by determining the pulling forces on a test collar attached to the winder The physical relation between the torque and the pulling force is F M r F traction N M rewind torque Ncm r radius of test collar 30 mm Setpoints for transfer Compa 104 Mau 13 5 15 0 Fay 4 5 5 0 ribbon rewinder Compa 11 106 Compa ll 162 May 21 0 22 5 Nem Fay 7 0 7 5 Setpoints for transfer Compa Il 104 Mab 4 0 4 5 Ncm 1 3 1 5 ribbon unwinder Compa 11 106 Compa 162 Mab 6 0 7 0 Ncm 2 0 2 3 Figure 17
36. ed The ports are provided by means of a D Sub bushing 26pin HD at the rear panel of the printer system and are galvanically isolated from protective earth PE by means of an optocoupler semi conductor route Each port can be configured as input and as output This function however is predefined in the printer software and cannot be changed by the user The following parameters can be changed and set by using the menu debounce times and high or low active Printer internal circuitry Internal Circuitry fma Intern 24 A x 110v 230 25 50 60 Hz MeL 16 15 14 Port 13 Port 12 Port 11 Fort 10 COM for Outputs Part 8 Port Port 5 Port 4 Port 3 Part 2 Port 1 gt gt c 7 GND PE 24 gt Outputs 18 1 16 for push FE 3 4 Port 1 pull Ak COM for Outputs 10 100nF NER 10k input oy E COMNDC far Inputs Option 2 LED for push Outputs d 100nF Outputs em Em 2 2 10 mput g P 8 COMNDC for Inputs 2 LED YOC far Outputs COM far Outputs COMDE for Inputs IMAA ee
37. en even if no output is used COM for Common reference potential of all control outputs COM for Outputs Outputs 21 22 must be connected with the terminal of the control voltage Never leave COM for Outputs open even if no output is used GND PE is the reference potential of the 5 VDC EXT and 24 VDC EXT voltages provided by the printer system GND PE is printer internally connected with protective earth PE GND PE 23 24 54 Service instructions 11 15 Compa series Control inputs and outputs Identification Pin Description Function 5 VDC 25 5 Volt DC output for external use Max EXT This voltage is provided from direct print module and can be used e g as control voltage Never apply any external voltage to this output 24 VDC 26 24 Volt DC output for external use Max 1 A EXT This voltage is provided from direct print module and can be used e g as control voltage Never apply any external voltage to this output Technical data Plug Connector Type D Sub connector High Density 26 pin connector Manufacturer W P Products Reference number 110 26 2 1 20 Output Voltages connected with GND PE 24V 1A Fuse Polyswitch 30V 1A 5V 1A Fuse Polyswitch 30 Tension 5 VDC 24 VDC Impedance 470 100nF 10 Tension 5 VDC 24 VDC Impedance 47Q 100nF 10 470 Current max High 15 mA Low 15 mA Tension 5
38. ewinder internal 40 5 Safety fuse 26 Safety handling when working with electricity 9 oafety instructions CIONN ee 7 eR 8 Protective equipImelll s 8 VA fols 46 7 Slipping clutch 19 20 64 Service instructions 11 15 Compa series Index T TOONS Per 15 Transfer ribbon feed path adjusting 35 W WV EMG 5 Winding torques FACJUISUING E M 27 Measuring internal 29 Measuring ribbon rewinder esee 29 Measuring ribbon unwinder 28 NING 30 MV APIO IAM peter EN 59 WLAN module 24 11 15 Service instructions 65 valentin CVF DRUCKSYSTEME Carl Valentin GmbH NeckarstraBe 78 86 u 94 78056 Villingen Schwenningen Phone 49 0 7720 9712 0 Fax 49 0 7720 9712 9901 info carl valentin de www carl valentin de
39. g clutch on the rewinder Figure 9 1 Slide coupling 2 onto the winder axis 4 Align grooves in the coupling disks 3 with the guides in the collar of the belt wheel 5 Slide coupling further until it stops Secure the snap ring 1 Adjust the coupling see chapter 6 1 on page 27 Pull the label photocell toward the cover side as far as possible see chapter 5 6 on page 21 and install the rear cover of the printer N o e w Installing the brake 1 Snap ring on the transfer ribbon 2 Brake supply hub 3 Lever 4 Pin 5 Winder acis 6 Spring Figure 10 1 Slide the brake 2 onto the winder axis 5 in such a way that it fits on the hexagonal profile of the pin 4 2 Ensure that the lever 3 grasps between the two ends of the spring 6 3 Secure the snap ring 1 Adjust the coupling see chapter 6 1 on page 27 5 Pull the label photocell toward the cover side as far as possible see chapter 5 6 on page 21 and install the rear cover of the printer 20 Service instructions 11 15 Compa II series Replacing components Removing label photocell Installing the label photocell 11 15 5 6 Replacing the label photocell NOTICE e Soiling of the label photocell can also cause malfunctions Before replacing the label photocell check whether it is soiled and clean it if necessary see chapter 4 4 page 13 Figure 11 1 Remove media from the printer
40. h active q 22 1 or lowactive can be set 1 in the function menu for all inputs and outputs meme xx emm mad mam d 5 am me mme d Figure 32 Precautions When connecting a reed contact with a control input the contact must have a switching capacity of min 1 A in order to prevent the contact from sticking due to the inrush current As an alternative a suitable resistor can be connected in series If one of the printer s internal voltages 5 VDC EXT or 24 VDC EXT is used an external fuse e g 0 5 AF should be additionally installed to protect the printer electronics In the event of an inductive load an antiparallel connected diode for instance must be used to discharge the induction energy In order to minimise the influence of leakage currents at control outputs a resistor must depending on what is connected be installed in parallel with the load In order to avoid any damages to the printing system the max output currents must not be exceeded or outputs shorted 11 15 Service instructions 57 Compa II series 10 Wiring plan TOF Plug in tstelle hni gt KE gt 4 42 X 2 2 oF BO EN d oe An 222 V 42 40 oO o
41. ift of the transfer ribbon NOTICE Print image errors can also arise from wrinkling of the transfer ribbon This is why the transfer ribbon feed path and the head locking system should be checked before making adjustments to the printing mechanism see operating manual Adjustment of the printing mechanism encompasses the following procedures in the order specified 1 Prepare the label printer for adjustment see page 32 2 Adjust the position of printhead see chapter 6 6 on page 33 3 Adjust the head contact pressure see chapter 6 7 on page 34 4 Adjust the transfer ribbon feed path see chapter 6 8 on page 35 11 15 Service instructions 31 Adjustments settings and alignments Compa II series Preparing the label printer for adjustment Figure 20 1 Load labels and transfer ribbon which extend across the entire printing width 2 Move the transfer ribbon deflection to the central position 3 with the screw 2 3 Position the plunger in such a way that the adjustment screws are accessible through the holes of the square axis 4 Loosen the screw 1 for the printhead bowing with a hexagonal wrench 1 5 mm and turn it counter clockwise until turning becomes perceptibly easier This should occur after a maximum of a half a rotation When the label printer is prepared for adjustment continue with the adjustment of the printhead position see chapter 6 6 on page 33 32 Service instructions
42. l is from the disk of the rewinder 2 the ribbon runs inward or outward turn the corresponding screw 3a or 3b clockwise in small increments 3 Wait until the ribbon feed path has stabilized after each step of the adjustment 4 Check the ribbon feed path for wrinkles o If wrinkles arise on the inside turn the screw 2 counter clockwise 6 If wrinkles arise on the outside turn the screw 2 clockwise 7 Ifthe wrinkles cannot be remedied e g wrinkles in the centre turn the adjustment screw 1 clockwise with extreme care see warnings using a hexagonal wrench 1 5 mm and observe the ribbon feed path When the adjustment screw 1 is tightened the printhead is bent downward slightly in the centre It is possible that a slight lightening at the edge areas of the print image could occur here 8 If bowing is not necessary turn the screw 2 clockwise until the screw is just barely clamping Figure 23 only for Compa 104 8 106 12 106 24 162 12 11 15 Service instructions 35 Adjustments settings and alignments Compa II series 6 9 Adjusting the belt tension at main drive motor 171 CAUTION The toothed belt could be damaged if adjustment is carried out improperly Improper adjustment or insufficient tension of the toothed belt could cause it to rub against the label photocell during printing which would damage the belt Tension the toothed belt in such a way that it can
43. nd screw it down with the screws b c Figure 6 by tightening the screws in order a b c 5 Set plate 6 Figure 6 in place and tighten screws 4 Figure 6 with hexagonal wrench 18 Service instructions 11 15 Compa II series Replacing components 5 5 Replacing the slipping clutches The rewinder for the transfer ribbon and the internal rewinder are coupled to slipping clutches in the main drive The supply hub of the transfer ribbon is braked with a slipping clutch during printing Figure 8 1 Transfer ribbon supply hub brake 2 Transfer ribbon take up hub coupling 3 Internal rewinder coupling Change the slipping clutch when it can no longer be set Removal and installation of the slipping clutch is also required for replacement of a winder Unplug the printer from the electrical outlet Remove the rear cover of the printer Remove the snap ring 1 Pull coupling or brake 2 from the winder axis 4 Figure 9 Ensure that the pin 4 Figure 23 remains on the winder axis when pulling the brake off Reattach the pin to the winder axis if it has been pulled off The axis profile is shaped in such a way that the pin only fits on the winder axis in one way Removing the slipping clutch YS 11 15 Service instructions 19 Replacing components Compa II series 1 Snap ring 2 Slipping clutch 3 Coupling disks 4 Winder axis 5 Collar of belt wheel Installing the slippin
44. nnel are allowed to set this value anew Press key to arrive the next menu item Zero point adjustment Indication of value in 1 100 mm in X direction After replacing the printhead the print cannot be continued at the same position on the label the difference can be corrected across the printing direction NOTICE The value for zero point adjustment is set ex works After replacing the printhead only service personnel are allowed to set this value anew 11 15 Service instructions 17 Replacing components Compa II series 5 4 Replacing the print roller and rewind assist roller Figure 6 Removing the 1 Turn lever 1 counter clockwise to lift up the printhead side plate 2 Liftthe pinch roller 5 off the rewind assist roller 3 Remove labels and transfer ribbon from the label printer 4 Loosen screws 4 on plate 6 with hexagonal wrench by several turns and remove plate 6 5 Unscrew screws b c of the side plate 2 with hexagonal wrench 6 Remove side plate 2 Figure 7 Removing and 1 Pull print roller 7 and rewind assist roller 8 from the shafts 9 installing rollers 10 on the housing 2 Clean shafts 9 10 of the rollers see expanded view at shaft 10 3 Slide print roller 7 and rewind assist roller 8 onto their respective shafts and turn slightly until the hexagon of the shaft engages in the hexagon socket of the print roller 4 Setside plate 2 Figure 6 in place a
45. not rub against the label photocell Figure 24 1 Unplug the printer from the electrical outlet 2 Remove the rear cover 3 Loosen the three fixing screws 4 of the main drive motor 3 4 Swivel the main drive motor 3 in such a way that the toothed belt 2 is tensioned tightly between the motor and the print roller 1 Tighten the fixing screws 4 in this position of the motor 6 Pull the label photocell toward the cover side as far as possible see chapter 5 6 on page 21 and install the rear cover of the printer g 36 Service instructions 11 15 Compa Il series Adjustments settings and alignments 6 10 Adjusting the head switch The head switch prevents printing from occurring when the printhead 5 open Figure 25 1 Unplug the printer from the electrical outlet 2 Remove the rear cover 3 Lock printhead 4 Slightly loosen the fixing screws 3 of the head switch 2 5 Move the head switch housing and switching lever 1 to a parallel position see magnified cut out Screw down the head switch in this position 7 Pull the label photocell toward the cover side as far as possible see chapter 5 6 on page 21 and install the rear cover of the printer Oo 11 15 Service instructions 37 Compa ll series Refitting options 7 Refitting options DANGER Risk of death via electric shock Before opening the housing cover disconnect the device from the mains supply and wait
46. o interface Interrupted connection CPU Check connection CPU CF CF card card interface Defective CF card interface Check CF card interface No print CF found Check CF assembly on CPU 35 Cover open At start of a print order the Close the printhead and start printhead is open print order anew 36 BCD invalid format BCD error Check entered format Invalid format for the calculation of Euro variable BCD overflow BCD error Check entered format Invalid format for the calculation of Euro variable BCD division BCD error Check entered format Invalid format for the calculation of Euro variable 3 FLASH ERROR Flash component error Run a software update Change CPU Invalid length of the received Check data sent 9 40 Length command command statement Check connection PC printer 41 No drive CF card not found not Insert CF card correctly correctly inserted 42 Drive error Impossible to read CF card Check CF card if necessary faulty change it CF Card not formatted Format CF card 44 Delete current Attempt to delete the actual Change directory directory directory Too long indication of path Indicate a shorter path 11 15 Service instructions 45 Error correction Compa II series Error Error message Cause Remedy card is write protected Lo MENU write protection protected Directory not file Attempt to indicate a directory Correct your entry as file name
47. om i 1 1 The signal level high active 1 1 or low active be set 1 inthe function menu i for all inputs and outputs I Es tel qt ul 1 NEN YOC for Outputs le i 2 Port 9 15 Error Port 10 k 11 3 I t t 12 r 1 i u p u S Port 13 m s Ready E E 18 Retraction printing carriage Port 16 gl Transfer ribbon prior warning E COM for Outputs T 21 I Lt 14 i Machine p Alternative t y T T a 24VDC Outputs 24VDC Inputs TmA typ per Input um um um um oe SES SSS m ED SSS See EN ED ED UU um um um um ee LOU S E NE SS SS SSS SSS SS SS SS SS SSS SS gg eee eee ee ee Device connection to a operating panel i 26 pin D Sub i Female Printer ermina i shield If the power supply af the 5 inputs outputs should be 1 i i effected by the printer C E i E aimaire t i
48. oss the entire width It may happen that both adjustment screws must be turned in an alternating fashion resulting in a print image which is too light overall When the print image is set evenly continue with setting of the transfer ribbon feed path see chapter 6 8 on page 35 34 Service instructions 11 15 Compa Il series Adjustments settings and alignments 6 8 Adjusting the transfer ribbon feed path Adjust the transfer ribbon feed path by changing the head contact pressure and adjusting the transfer ribbon deflection Increasing the head contact pressure with the screws 3a and 3b shifts the ribbon feed path in the corresponding direction The skew of the transfer ribbon deflection is used to suppress wrinkles in the transfer ribbon feed path Wrinkles which cannot be remedied with the skew of the transfer ribbon deflection can be suppressed by bowing the printhead CAUTION The printhead assembly can be damaged when bowing the printhead Turning the adjustment screw 1 too hard can cause damage to the printhead assembly gt 5 soon as clear resistance is perceived when turning the adjustment screw 1 only continue turning the screw in very small increments but no more than one eighth of a turn gt Only turn the adjustment screw 1 as far as is absolutely necessary 1 Check the transfer ribbon feed path The wound up ribbon should be the same distance from the disk of the winder as the supply rol
49. out screw 8 with the hexagonal wrench and remove it and the washer Swivel printhead mounting bracket 9 upwards 6 Remove printhead from the printhead mounting bracket 9 if necessary 7 Loosen both plug connections 2 3 on the printhead and set printhead down on a clean soft surface e Installing the printhead 1 Attach plug connections 2 3 2 Position printhead in printhead mounting bracket 9 in such a way that the pins 6 are secured in the corresponding holes in the printhead mounting bracket 9 3 Lightly keep printhead mounting bracket 9 on the print roller with one finger and check for correct positioning of the printhead mounting bracket 9 4 Screw in screw 8 with washer with the hexagonal wrench and tighten it 5 Reload labels and transfer ribbon 16 Service instructions 11 15 Compa II series Replacing components 5 3 Adjusting the Print Position Press key to access the function menu Press key as long as you arrive the Service Functions menu Press key to select the menu Press key as long as you arrive the menu item Zero point adjustment Zero point adjustment Indication of value in 1 100 mm in Y direction After replacing the printhead the print cannot be continued at the same position on the label the difference can be corrected in printing direction NOTICE The value for zero point adjustment is set ex works After replacing the printhead only service perso
50. remove the two screws 2 po DW eo el 9 Remove the power supply unit Installing the 1 Insert the power supply unit and secure the PCB with two screws power supply unit 2 2 Secure the metal bracket 4 of the power supply unit to the back of the printer with two screws 7 3 Connect the power supply unit cable to the power supply output 1 4 Insert the power input cable 3 Insert the cover plate 5 and secure it with the two screws 6 6 Install the CPU PCB see chapter 5 7 on page 22 e 11 15 Service instructions 23 Replacing components Compa II series 5 9 Replacing the WLAN module Figure 14 Removing the WLAN module 1 Unplug the printer from the electrical outlet 2 Screw off the left printer cover 3 Remove the CPU PCB see chapter 5 7 on page 22 4 Loosen hex nuts and washers 1 and dismount the WLAN adapter 5 Remove hot melt glue from WLAN module M and then remove antenna cable B from WLAN module M Remove connecting cable E from WLAN adapter F Dismount screws J spacer rings K and hex nuts L and remove WLAN module M from WLAN adapter F Installing the 1 Insert the new WLAN module M to the WLAN adapter F and fix WLAN module it with screws J spacer rings K and hex nuts L at the WLAN adapter F 2 Insert connection cable E the WLAN adapter
51. rinter 3 Remove deposits with roller cleaner and a soft cloth 4 If the roller appears damaged replace it see chapter 5 3 on page 17 4 3 Cleaning the printhead Printing can cause accumulation of dirt at printhead e g by colour particles of transfer ribbon and therefore it is necessary to clean the printhead in regular periods depending on operating hours environmental effects such as dust etc CAUTION Printhead can be damaged Do not use sharp or hard objects to clean the printhead not touch protective glass layer of the printhead 1 Turm lever 1 Figure 2 counter clockwise to lift up the printhead 2 Remove labels and transfer ribbon from the label printer 3 Clean printhead surface with special cleaning pen or a cotton swab dipped in pure alcohol 4 Allow printhead to dry for 2 3 minutes before commissioning the printer 12 Service instructions 11 15 Compa II series Cleaning 4 4 Cleaning the label photocell Compa 1 103 T 104 106 and 108 T CAUTION Label photocell can be damaged use sharp or hard objects or solvents to clean the label photocell The label photocell can become dirtied with paper dust and this can adversely affect label detection Figure 2 1 Turn lever 1 counter clockwise to lift up the printhead 2 Remove labels and transfer ribbon from the label printer 3 Remove hexagonal wrench 5 from its retainer 4 Press the
52. the housing cover disconnect the device from the mains supply and wait approx 2 3 minutes until the power supply unit has discharged 5 1 Toollist NOTICE For adjustments and simple installation work use the accompanying hexagonal wrench located in the bottom section of the print unit Some service work requires other tools e Philips head screwdriver size 1 Hexagonal wrench 1 5 mm e Torx screwdriver 20 e Snap ring pliers ZGG O e Spring scale 10 N e Spring scale 25 5 2 Replacing the printhead NOTICE The printhead 7 is preinstalled on a head plate 1 and aligned at the factory Head plate Plug connection Plug connection Screw Printing line Pins Printhead NOOB WD Figure 4 11 15 Service instructions 15 Replacing components Compa II series CAUTION The printhead can be damaged by static electricity discharges and impacts Set up printer on a grounded conductive surface Ground your body e g by wearing a grounded wristband Do not touch contacts on the plug connections 2 3 UU Yd Do not touch printing line 5 with hard objects or your hands Figure 5 Removing the 1 Turn lever 10 counter clockwise to lift up the printhead printhead 2 Remove labels and transfer ribbon from the label printer 3 Remove hexagonal wrench 11 from its retainer 4 Lightly keep printhead mounting bracket 9 on the print roller with one finger and screw
53. the power off Request medical help emergency physician Call for first aid if necessary Service instructions Compa II series 3 Printer Rear Ports LN S S LA 4 A Ne NON ON YX MZ FK NN 22 S SN xd Figure 1 1 Switch On Off 2 Power supply 3 Plug in for CF card 4 USB interface 5 Serial interface RS 232 Pin 2 TXD Pin 3 RXD Pin 5 GND Pin 7 CTS Pin 8 RTS 6 Ethernet 10 100 interface Printer Rear Ports J e L 22 e NO 6 1 LED orange Lighting Connection active Flashing Data transfer Off No connection lt 5 6 2 LED green Lighting Speed 100 MBit Off Speed 10 MBit 7 USB host for USB keyboard and USB memory stick 8 Parallel interface for Centronics 9 External input output option 11 15 Service instructions 10 Compa II series Cleaning 4 Cleaning DANGER Risk of death via electric shock Before opening the housing cover disconnect the device from the mains supply and wait approx 2 3 minutes until the power supply unit has discharged General cleaning see chapter As necessary 4 1 on page 12 Cleaning print roller see Each time the label roll is chapter
54. trical outlet and remove the rear cover 2 Press the knurled ring 1 of the slipping clutch toward the housing wall The lock 2 of the knurled ring is released 3 Turn the knurled ring to the desired position while pushing it 4 Release the knurled ring in the desired position 5 Ensure that the tabs of the lock are located completely in the grooves of the setting value 6 Measure the winding torque again and compare it to the setpoint Transfer ribbon winders see chapter 6 2 on page 28 Internal rewinder see chapter 6 3 on page 29 7 Repeatthe adjustment until the measured winding torque is within the tolerance range 8 Pull the label photocell toward the cover side as far as possible see chapter 5 6 on page 21 and install the rear cover of the printer 30 Service instructions 11 15 Compa Il series Adjustments settings and alignments 6 5 Adjusting the print mechanism Major adjustment of the printing mechanism beyond format based settings is only required if the printhead assembly has been removed or parts in this area have been replaced Excluded from this is the replacement of the printhead after which readjustment is generally not required The following print quality imperfections may indicate maladjustment of the printing mechanism e Print image too light e Print image is spotty e Print image lighter on one side e Horizontal lines not parallel to the horizontal label edges e Clear lateral dr
55. ulty RFID label programmed data Check RFID definitions 89 RFID timeout Error at programming the RFID Label positioning label Faulty label 90 RFID data Faulty or incomplete definition Check RFID data definitions of RFID data 91 REID teg type Definition of label data does not Check storage partitioning of correspond with the used label used label type Error at programming the RFID Check RFID data definitions label locked fields 23 RFID programming Error at programming the RFID Check RFID definitions label 24 The scanner could not read the bar code within the set timeout time Defective printhead Check printhead Wrinkles in transfer ribbon Scanner wrong positioned Timeout time too short Check transfer ribbon 48 Service instructions 11 15 Label was already programmed Scanner timeout Position scanner correctly corresponding to the set feeding Select longer timeout time Compa series Error correction Error message 95 Scanner layout Scanner data does not Check adjustment of scanner correspond to bar code data Check scanner settings connection 26 COM break Serial interface error Check settings for serial data transmission as well as cable printer PC zu COM general Serial interface error Check settings for serial data transmission as well as cable printer PC 98 No software No printhead FPGA data Please contact
56. utton or roll up shirt or jacket sleeves Tie or pin up long hair Tuck the ends of scarves ties and shawls into your clothing or secure them with non conductive clips DANGER Risk of death from increased flow of current via metals parts which come into contact with the device Do not wear clothing with metal parts Do not wear jewellery gt not wear glasses with metal frame 11 15 Service instructions T oafety instructions Compa II series Protective clothing If a possible danger to your eyes is present wear protective goggles especially in the following cases e when knocking in or knocking out pins and similar parts with a hammer e when using spring hooks e when loosening or inserting springs snap rings and gripping rings e when soldering e when using solvents cleaning agents or other chemicals Protective equipment 1 WARNING Risk of injury in case of missing or faulty protective equipment After performing maintenance work attach all safety equipment covers safety precautions ground cables etc gt Replace faulty parts and those which have become unusable 8 Service instructions 11 15 Compa Il series oafety instructions Qualifications of personnel General precautions to be heeded when beginning maintenance Additional precautions to be heeded for devices with exposed energized parts Tools What to do in case an accident occurs 11 15
57. y qb Wrong format for date time Check the format string 76 Hotstart CF No CF card found If option hotstart was activated a CF card must be inserted Switch off the printer before inserting the memory card 1 Flip Rotate Selection of print of several It is only possible to select one columns and also mirror rotate of both functions 78 System file Loading of temporary hotstart Not possible files 79 Shift variable Faulty definition of shift times Check definition of shift times overlapping times 80 651 Databar General 51 Databar error Check definition and parameter of GS1 Databar code 81 Protocol error IGP Check sent data 11 15 Service instructions 47 Error correction Compa II series Error message Cause Remedy 82 Time generation Printing creation was still active Reduce print speed at print start Use printers output signal for synchronisation Use bitmap fonts to reduce generating time 83 Transport protection Both DPM position sensors Displace zero point sensor ale Check sensors in service functions menu Font and web data is missing Run a software update Label ID definition is missing Define label ID onto the label 86 Layout ID Scanned data does not Wrong label loaded from CF correspond to defined ID card 8 RFID label RFID unit cannot recognise a Displace RFID unit or use an label offset 88 RFID verify Error while checking Fa
58. your printhead FPGA available responsible distributor Load software Error when programming Please contact your printhead FPGA printhead FPGA responsible distributor 99 MR E sensor signal up is missing Check input signals option APL 100 compressed air supply 101 Lower position Sensor signal down is missing Check input signals compressed air supply option APL 100 102 Vacuum plate empty Sensor does not recognise a label at vacuum plate option APL 100 103 Start signal Print order is active but device Check start signal not ready to process it 104 NO print data Print data outside the defined Check selected module type label Check input signals compressed air supply Check selection of left right Selection of wrong module type version design software 105 Printhead No original printhead is used Check the used printhead Contact your distributor 106 Invalid Tag type Wrong Tag type Adapt data or use the correct Tag type Tad data do not match the Tag type in the printer LOT REID invalid RFID module is not activated Activate RFID module or remove RFID data from label data No RFID data can be processed 1087 GSl I25 21nvalid Transferred GS1 128 bar code Verify bar code data see GS1 is invalid 128 bar code specification 109 EPC parameter Error at EPC calculation Verify data see EPC specification 11 15 Service instructions 49 Error correction Compa
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