SERVICE MANUAL - Appliance Factory Parts
Contents
1. Check the automatic reverse rotation Check the water Check the water supply temperature EF S Check if the drum rotates clockwise and counterclockwise Press the WASH RINSE button and the present temperature will be displayed Check if water is supplied through the detergent dispenser Press the START PAUSE button Check the drain and spin functions EST TIME 9 v 4 as raf WASH gt SPIN a Power off and the power on Press the SPIN SPEED button Press the START PAUSE button Check the spin and drain functions o Listen for a click to determine if the door is unlocking e If SVC is needed during check remove the remaining water by pulling out the hose cap 10 5 OPERATION E WM2016CW PERM PRESS EXTRA HIGH O HEAVY HIGH EST TIME OHOT CODD PRE WASH NORMAL DELICATES xu Owenom WASH D Ste O WARM COLD O MEDIUM NORMAL LOW QUICK CYCLE Waw A Lo WASH gt SPIN COLD COLD LOW Y STAIN CYCLE e HAND WASH EXTRA RINSE COLD COLD NO SPIN LIGHT OFF TUB CLEAN PRESS amp HOLD 3 SEC FOR EXTRA FUNCTIONS m WASH SPIN SOIL OPTION RINSE SPEED LEVEL2. Put it in the correct compartment Is softener bleach put in the correct compartment of the drawer 1 4 2 1 Liquid chlorine Bleach Compartment 2 Liquid fabric Softener Compartment 3 Prewash Compartment 4 Main Wash Compartment Clean the Cap and Is the softener bleach cap clogged Container Is the motor bolt loosened Secure the bolt Replace the STATOR ASSEMBLY or ROTOR ASSEMBLY Is there friction noise coming from the motor 25 HEATING WITHOUT WATER When pressing SPIN SPEED and SOIL LEVEL at the same time after draining is the water level frequency 255 When pressing SPIN SPEED and SOIL LEVEL buttons at the same time while washing is the water level frequency between 230 243 Replace the SENSOR SWITCH ASSEMBLY Replace the MAIN PWB ASSEMBLY Check the voltage between two pins while pressing the POWER button Is the voltage 120 V AC PWB ASSEMBLY MAIN DRAIN MALFUNCTION Repair the DRAIN HOSE 2 15 the drain hose twisted or frozen ASSEMBLY Is the impeller of the drain pump clogged Remove foreign material Reconnect or repair the Is the connector disconnected disassembled connector Replace the DRAIN PUMP ASSEMBLY Is the coil of the drain pump too high or low resistance of the coil is 10 20 Replace the MAIN PWB ASSEMBLY When chec
3. Website http www LGEservice com E mail http www L GEservice com techsup html WASHING MACHINE SERVICE MANUAL A CAUTION HEAD THIS MANUAL CAREFULLY TO DIAGNOSE PROBLEMS CORRECTLY BEFORE SERVICING THE UNIT MODEL WM2101HW Jan 2009 PRINTED IN KOREA P No MFL30599144 CONTENTS 1 SPECIFICATIONS sss 3 2 FEATURES amp TECHNICAL EXPLANATION esee 4 PARTS IDENTIFICATION ae Deine 7 4 INSTALLATION amp TEST medie tetendit remain 8 OPERATION uu 11 6 WIRING DIAGRAM PROGRAM 13 7 TROUBLESHOOTING 15 7 1 BEFORE PERFORMING SERVICE 15 12 OO TEST MODE 15 7 3 HOW TO CHECK THE WATER LEVEL 15 ZU SAR OP OISPEAY O 16 8 ERROR DIAGNOSIS AND CHECK LIST 18 8 1 DIAGNOSIS AND SOLUTION FOR ABNORMAL OPERATION 18 8 2 FAULT DIAGNOSIS AND TROUBLESHOOTING 21 9 DISASSEMBLY INSTRUCTIONS I tou Fruta mre 29 10 EXPLODED VIEW M nie 38 10 1 CABINET 8 CONTROL PANEL ASSEMBLY 38 10 2 DRUM amp TUB ASSEMBLY nun 39 10 3 DISPENSER ASSEMBLY 40 1 SPECIFICATIONS ITEM COLOR WD2016CW WM2101HW W BLUE WHITE B BLACK PEARL S TITANIUM
4. Hand Wash k ae eren Wash 9l L n SU Rinse 1 I L I fs N I LI IJ ORe r 1 A ee Spin I l uid ee Wash time is in minutes Pre Setting a Supply 60 sec The total working time will vary with the load size Drain 60 sec water temperature and ambient temperature 14 7 TROUBLESHOOTING 7 1 BEFORE PERFORMING SERVICE Be careful of electric shock when disconnecting parts while troubleshooting The voltage of each terminal is 120 V AC and DC when the unit is plugged in 7 2 QC TEST MODE The washer must be empty and the controls must be in the off state 1 Press the SPIN SPEED and SOIL LEVEL buttons simultaneously 2 Press the Power o button while the above condition Then buzzer will sound twice 3 Press the Start Pause button repeatedly to cycle through the test modes 4 Alternate blinking of TETEB Ano Number of times the Start Pause button is pressed Check Point Display Status None Turns on all lamps and locks the door 1 time Tumble clockwise rom 40 50 2 times Low speed Spin rom 3 times High speed Spin rom 4 times 5 times 6 times 7 times 8 times 9 times 10 times 11 times Inlet valve for prewash turns on Inlet valve for main wash turns on Inlet valve for hot water turns on Inlet valve for
5. POWER SUPPLY AC 120 V 60 Hz PRODUCT WEIGHT 179 Ibs 81 kg 190 Ibs 86 kg WASHING 280 W ELECTRIC POWER CONSUMTION DRAIN MOTOR 80 W WASH HEATER _ 1000W WASH 46 rom 42 rom REVOLUTION SPEED SPIN 0 1050 0 1100 rpm CYCLES 5 7 WASH RINSE TEMPERATURES 5 SPIN SPEEDS 5 OPTIONS Prewash Rinse Spin Quick Cycle Stain Cycle Tub Clean Delay Wash Water Plus Extra Rinse Spinsense CUSTOM PROGRAM WATER CIRCULATION OPERATIONAL WATER PRESSURE 14 5 116 psi 800 kPa CONTROL TYPE Electronic DIMENSIONS 27 W X 301 30 D X 3811 46 H 5013 46 D door open DELAY WASH up to 9 hours DOOR SWITCH TYPE Solenoid WATER LEVEL 12 Step by sensor LAUNDRY LOAD SENSING Incorporated ERROR DIAGNOSIS Incorporated AUTO POWER OFF Incorporated CHILD LOCK Incorporated 2 FEATURES amp TECHNICAL EXPLANATION 2 1 FEATURES Direct Drive System The advanced Brushless DC motor directly drives the drum without belt and pulley Tilted Drum and Large Door Opening Tilted drum and large opening make it possible to load and unload clothing more easily Time Released Dispenser Detergent fabric softener and bleach are dispensed separately at the right time during wash cycle m Automatic Wash Load Detection Automatically detects the load and optimizes the washing time B Child Lock The Child lock prevents children
6. TO SET CHILD LOCK E WM2233H PERM PRESS NORMAL DELICATES d PRE WASH mum OEXTRAHOTICOLD O EXTRA HIGH O HEAVY O HIGH O HAND WASH DELAY OHOT COLD O HIGH O Y RINSE SPIN wash O WARM WARM MEDIUM NORMAL O LOW QUICK CYCLE e SPEED WASH WATER PLUS SPINSENSE O WASH gt SPIN EXTRA RINSE C LOW Y O STAIN CYCLE OO COLD COLD O NO SPIN LIGHT OFF O TUB CLEAN PRESS 8 HOLD 3 SEC FOR EXTRA FUNCTIONS WASH SPIN SOIL OPTION RINSE SPEED LEVEL BEEPER pares anor asec 11 5 OPERATION Delay Wash Water Plus Spinsense Extra Rinse EST TIME REMAINING Delay Wash allows the start of any cycle to be delayed for 1 9 hours This display shows Water Plus adds extra water to the wash and rinse cycles for a the estimated time remaining superior results in the cycle when operation Extra rinse Provides an additional rinse b an error code when an error has been detected DOOR LOCKED lamp e Light whenever the door of the washer is locked The door can be unlocked by pressing the Start Pause button to stop the washer PERM PRESS OHOT COLD O EXTRA HIGH HEAVY HIGH O PRE WASH NORMAL DELICATES DELAY nds did C WARM WARM HIGH O Y O RINSE SPIN wash i Ste OWARM COLD MEDIUM NORMAL LOW QUICK CYCLE WATER PLUS I3 r a SPINSENSE s LP a J WASH gt SPIN HAND WASH
7. MAIN PWB ASSEMBLY 1 Disconnect the POWER connector and SENSOR SWITCH ASSEMBLY 2 Remove the Protect Cover 3 Disassembled keeping wire e m um s 3 Disconnect the connectors 4 2 Unscrew 1 screw on the back 5 Disassemble the Main PWB 31 DISPENSER ASSEMBLY 1 Disassemble the top plate assembly 2 Pull out the drawer 3 Push out the DISPENSER ASSEMBLY after unscrew 2 screws L N DRAWER SS 4 Unscrew the nut at the lower part of the dispenser 5 Disassemble the 4 connectors from the valves Wire Color Blue Housing OR BK 2 White Housing WH BK 3 Blue Housing GY BK 4 Red Housing BL BK 6 Unscrew 2 screws from the back of the cabinet D Disassemble two connectors from the Filter Assembly 2 Unscrew a screw from the TOP BRACKET CABINET COVER 1 Unscrew the 3 screws from upper of the canbinet cover 2 Unscrew the screw from filter cover 3 Put a flat screwdriver or putty knife into the both sides of the filter cover and pull it out 4 Unscrew the screw from the lower side of the cabinet cover 33 5 Open the door 6 Disassemble the clamp assembly 7 Tilt the cabinet cover Disconnect the door switch connector NOTE When assembling the CABINET COVER connect the connector 9 Lift and separate the cabinet cover Disass
8. from pressing any button to change the settings during operation 2 2 NEURO FUZZY WASHING TIME OPTIMIZATION To get the best washing performance optimal time is determined by the water temperature the selected washing temperature and the size of the load water temperature the best selected washing rinsing time washing temperature performance spin rhythm time SENSING PROCESSING DETERMINATION EFFECT 2 3 WATER LEVEL CONTROL This model incorporates a pressure sensor which can sense the water level in the tub The water supply is stopped when the water level reaches the preset level the washing program then proceeds Spinning does not proceed until the water in the tub drains to a certain level 2 4 DOOR CONTROL The door can be opened by pulling the door handle whenever washer is not in operation When the cycle is completed the DOOR LOCKED light will turn off If a power failure has occurred while in operation the door will unlock after 5 minutes Clicking sounds can be heard when the door is locked unlocked 2 5 THE DOOR NOT BE OPENED While program is operating When a power failed and power plug is taken out in operation While Door Lock lights turn on White the motor is in the process of intertial rotating through the operation is paused 2 6 DOOR LOCKED LAMP LIGHTS When the frequency of water level is lower than 22 9 kHz It can be canceled when the
9. minutes e Water is overflowing water level frequency is over 213 x If is displayed the drain pump will operate to drain the water automatically PRESSURE SENSOR The SENSOR SWITCH ASSEMBLY is out of order Door not all the way closed DOOR OPEN Loose electrical connections at Door switch and PWB Assembly e The DOOR SWITCH ASSEMBLY is out of order THERMISTOR The THERMISTOR is out order 16 SYMPTOM CAUSE e The connector 3 pin male white in the MOTOR HARNESS is not connected to the connector 3 pin female white of STATOR ASSEMBLY e The electric contact between the connectors LOCKED 3 pin male white in the MOTOR HARNESS MOTOR and 4 pin female white connector in the MAIN PWB ASSEMBLY is bad or unstable e The MOTOR HARNESS between the STATOR ASSEMBLY and MAIN PWB ASSEMBLY is cut open circuited e The hall sensor is out of order defective e EEPROM is out of order FERRON x Displayed only when the START PAUSE button is first ERROR pressed in the QC Test Mode POWER FAILURE x e The washer experienced a power failure ERROR 17 8 ERROR DIAGNOSIS AND CHECK LIST 8 1 DIAGNOSIS AND SOLUTION FOR ABNORMAL OPERATION SYMPTOM No power Water inlet trouble OF GUIDE FOR SERVICE CALL Is the power plug connected firmly to 120 V AC outlet Power failure or Breaker opened Is the outlet controlled by a switch Is displayed Is the tap opened YES I
10. 121 11213141516 11213141516 BL RD v BL GY WH YL TPE EEE BL 2 YL W 312 H P VT R RD 1T2 3 112 3 5141321 VT WHISB THERMISTOR T TT 0 l2 1 E S D 250 TERMINAL 9 pL EN 4050 TERMINAL HOUSING PRESSURE n PIN CONNECTOR SENSOR RING TERMINAL GROUND d MEZ31823206 E WM2233H WIRING DIAGRAM i DISPLAY NA 1 2 3 4 5 6 7 DFW na FPR 1231445 1617 121314151617 PRB MAIN PWB 1 2 3 4 5 6 7 1231456 123 1234 1231456 1234 3121 112131415161 BL RD BL YL WH Fo B GY T Als Wila as z YL WH P TPF wu Pll WASH WH LM THERMISTOR U 0 a 250 TERMINAL 250 TERMINAL HOUSING PRESSURE n PIN CONNECTOR SENSOR i 9 RING TERMINAL GROUND Nes ul Base Line MEZ31823208 13 Water Supply W S Intermittent Spin I S Disentangle D T Rinse IR Spin U Tals a E z N Approx S lt DID E Working S T E Time Minutes spes suls E LE JER SEKS UV g Flor FL LETT gt lt a 1 Towels ang ain J PL s 4 2 lt T T ne FTT ee 1 P PT PL T P P L T EES Tr ee ee L l L LI LIII
11. EXTRA RINSE 7 PRE SS amp HOLD 3 SEC FOR EXTRA FUNCTIONS LOW O O STAIN CYCLE COLD COLD NO SPIN LIGHT O OFF TUB CLEAN 20000 WASH SPIN SOIL OPTION RINSE SPEED LEVEL restos COTTON TOWELS POWER button START PAUSE buiton OPTION button Use this button to turn Use this button to Prewash Use this option for loads that need power On Off start stop the washer pretreatment It adds 16 minutes prewash and drain Rinse Spin Use this option to rinse and then spin Quick Cycle The Quick offers a quick cycle time Stain Cycle Add time to the wash and rinse for better stain removal Automatically provide a rinse Tub Clean Use this option to clean tub CYCLE SELECTOR Wash Rinse temp Spin speed Soil Level Beeper Button Rotate the cycle selector knob Select a water temperature based on the type of load you are washing to select the cycle designed for To change the spin speed press the Spin Speed button repeatedly different types of fabric and to cycle through available options soil level To change the soil level press the Soil Level button repeatedly until the desired setting is on Press Repeatedly to adjust the Volume 12 6 WIRING DIAGRAM PROGRAM CHART E WM2016CW WIRING DIAGRAM l N 11218 4 56 7 DISPLAY PWB NA 2 1 1 21 321 YL 2 2 1123456 123 1234 1123456
12. bleach turns on Tumble counterclockwise Water temperature Thermistor Drain pump tums on Power off and unlock the door 1 WM2016CW WM2233H Water level frequency 25 65 25 65 25 65 Water level frequency Water level frequency Water level frequency 25 65 rpm 40 50 Water temperature C Water level frequency 25 65 Turn off all lamps 7 3 HOW TO CHECK THE WATER LEVEL FREQUENCY Press the Delay and Beeper button simultaneously The digits indicate the water level frequency x 1 kHz So for example a display indicating 241 a Water level frequency of 241 x 1 kHz 24 1 kHz 15 7 4 ERROR DISPLAY f you press the START PAUSE button when an error is displayed any error except will disappear and the machine will go into the pause status o Incase of PE EE gE if the error is not resolved within 20 sec or the in case of other errors if the error is not resolved within 4 min power will be turned off automatically and the error code will blink But in the case of FE 1 power will not be turned off Correct water level 246 is not reached within 8 minutes after water is supplied or it does not reach the preset water level within 25 minutes WATER INLET The load is too small IMBALANCE he appliance is tilted e Laundry is gathered to one side e Non distributable things are put into the drum Not fully drained within 10
13. de and run in high spin Refer to section 7 2 When the machine is spinning in high speed verify that it is stable If you do not have the unbalance part put 4 5 to 6 5 Ibs 2 to kg of clothing Once loaded press power Rinse Spin and the start pause button in sequence When the machine is spinning in high speed verify that it is stable If it stable adjust feet accordingly After the washer is level tighten the lock nuts up against of the base of the washer All lock nuts must be tightened Adjustable feet P Adjustable feet 22 If it still has severe vibration and noise regulate a specific spin speed that generates excessive vibration and noise as follows 1 Put an unbalance part rubber inside of the drum 2 Start the QC test mode Refer to section 7 2 3 Press Delay Wash button then is displayed 4 Press the Spin Speed button repeatedly to select EXTRA HEIGH 5 Press the Start Pause button 6 Press the Beeper button repeatedly to set spin speed 600 700 800 900 1000 1100 rpm and check if there is vibration and noise 7 If there is no vibration and noise increase the spin speed by pressing Beeper button 8 If there is vibration and noise press the Cycle selector button to reduce the Spin Speed reduce by 50 and 100 rpm In case of 600 rpm it can not reduce the spin speed 9 If vibration and noise are reduced press the WASH RINSE button to st
14. emble the clamp assembly Disassemble the Gasket 34 DOOR D Open the door 2 Unscrew the 7 screws from the HINGE COVER Put a flat screwdriver into the openng of the hinge and pull out the hinge cover 4 Unscrew a screw from the lower side of door PR 5 Disassemble the door upward xe Be careful The door is heavy we DOOR LOCK SWITCH ASSEMBLY Open the door and disassemble the CLAMP ASSEMBLY JN S Unscrew the 2 screws NOTE e Reconnect the connector after replacing the DOOR SWITCH ASSEMBLY TS HEATER THERMISTOR 2 lt CONNECTOR 1 Disassemble the cabinet cover Separate the pump hose the bellows and the circulation hose assembly from the pump assembly 3 Disassemble the pump assembly in arrow direction Disassemble the cabinet cover Separate 2 connectors from the heater 8 Loosen the nut and pull out the heater CAUTION e When assembling the heater insert the heater into the heater clip on the bottom of the tub Tighten the fastening nut so the heater is secure D Disassemble the Back cover Unscrew a screw from the Tub 3 Unplug the white connector from the thermistor 4 Pull it out by holding the bracket of the thermistor MOTOR DAMPER D Disassemble the back cover Remove the bolt 3 Pull out the Rotor 1 Unscrew the 2 scre
15. frequency is more than 23 8 kHz When the temperature inside the tub is higher than 45 C and water level is not 25 5 kHz It can be canceled when the water level is 25 5 kHz or the temperature inside the tub is lower than 40 C 2 7 CHILD LOCK Use this option to prevent unwanted use of the washer Press and hold OPTION button for 3 seconds to lock unlock control When Child lock is set LL blinks and all buttons are disabled except the Power e button You can lock the washer while it is operating 3 PARTS IDENTIFICATION Shipping Bolts Power Plug e f the supply cord is damaged it must be replaced by the manufacturer or its authorized service technician in order to avoid a hazard um SN D D UNI Control Panel cman S Drain Hose Dispenser Door Back of Washer Cold Water Inlet Air Vent for Safety Hot Water Inlet Adjustable Feet Drain Plug Drain Pump Filter ll ACCESSORIES fm Wrench Tie strap Hose for removing shipping bolts to secure drain hose to standpipe and leveling the washer inlet hose or laundry tub O 4 Hose retainer o to cover the holes created after O OO removing the shipping bolts 4 INSTALLATION amp TEST Before servicing ask the customer what the trouble is Check the setup power supply is 120 V AC remove the transit bolts Check with the troubleshooting guide Plan yo
16. king voltage between connectors during NO spin is the voltage 120 V AC as in the figure PWB ASSEMBLY MAIN WASH HEATER TROUBLE When checking the voltage between connector during whites washing 15 the voltage 110 120 V AC Replace the MAIN PWB ASSEMBLY After power off is the resistance of wire RED YELLOW connectors between 10 0 30 0 Normal After power off and the heater terminal is disconnected is the resistance 10 30 O Replace the PWB HARNESS YES HEATING CONTINUOUSLY ABOVE THE SETTING WATER TEMPERATURE When pressing WASH RINSE is the displayed temperature over 10 higher than the selected temperature Extra Hot 70 C Hot 50 C Warm 40 C Cold 25 C Check if inlet hose is connected to a hot faucet otherwise replace MAIN PWB ASSEMBLY Is the resistance between 2 and 3 2151 no of Connector 1 2 5 180 Check electrical connection Replace THERMISTOR When checking the THERMISTOR on the tub Push the THERMISTOR is the THERMISTOR loose tightly to the rubber 27 SPIN TROUBLE Check the SENSOR SWITCH ASSEMBLY or HOSE Pressure If the problem is on the SENSOR SWITCH ASSEMBLY or the Check during spin if the frequency of the water level is 248 or more HOSE replace the SENSOR SWITCH ASSEMBLY or the HOSE BEEPER Press the START PAUSE button 2 times i
17. n QC Test mode is the drum spinning at low speed Normal Is it disconnected or disassembled Red 3pin 1 NA 4pin 2 Correct the connection Check the motor connector Is the resistance of the terminal the same as the figure MOTOR TERMINAL Replace the STATOR ASSEMBLY Resistance of terminal D About 5 0 15 0 Replace Door Assembly Does the spring of Latch Hook actuate Check the DOOR SWITCH ASSEMBLY Connector and MAIN PWB ASSEMBLY Red 3 pin Yellow 4 pin and white 3 pin connector 1 Is there clicking sound once or twice when the START PAUSE button is pressed to start the cycle Replace the DOOR SWITCH ASSEMBLY 28 9 DISASSEMBLY INSTRUCTIONS Be sure to unplug the machine out of the outlet before disassembling and repairing the parts CONTROL PANEL ASSEMBLY TOP PLATE ASSEMBLY 1 Unscrew 2 screws on the back of the top plate 2 Pull the top plate backward and upward as shown 3 Disconnect the connectors from the Main PWB Assembly 4 Pull out the drawer and unscrew 2 screws 5 Lift the left side of the Control Panel Assembly and pull it out 6 Pull out the control Panel unscrew 1 screws Unscrew the 9 screws from the Control Panel Assembly t Disassemble the Display PWB Assembly AR A E 7 Ad E 30
18. ore 2 beep sounds If you want to return to factory default spin speed setting repeat above steps except step 8 23 Is water supply shut off Is the tap opened When you press both SPIN SPEED button and SOIL LEVEL button simultaneously is the water level frequency below 246 Is the inlet valve filter clogged Is resistance between each terminal of INLET VALVE ASSEMBLY 0 8 1 2 Verify the voltage of the inlet valve connector is 120 V AC Refer to 7 2 QC TEST MODE Is water supplied Are receptacles correctly connected to the terminals of the INLET VALVE ASSEMBLY YES Has detergent been put in the correct compartment of the dispenser NO WATER SUPPLY Open the tap Check the AIR CHAMBER and the tube clogged Clean the filter Replace the INLET VALVE ASSEMBLY Check electrical connection Replace the MAIN PWB ASSEMBLY Refer to NO WATER SUPPLY Check the wiring Put the detergent in the correct place Pre wash Main wash eis sj Detergent 4 3 1 Liquid chlorine Bleach C tment a Is the detergent caked or hardened Clean the dispenser 3 Prewash Compartment 4 Main Wash Compartment SOFTENER BLEACH DOES NOT FLOW IN Refer to NO WATER SUPPLY Is water supplied lt lt Prewash Check the wiring on the dispenser Are the plugs correctly connected to the terminals of the INLET VALVE ASSEMBLY
19. proper use of liquid laundry products 1 2 3 Prewash Compartment 4 Clean the compartment XN X m Main Wash Compartment Visit to service 20 8 2 FAULT DIAGNOSIS AND TROUBLESHOOTING A CAUTION 1 Be careful of electric shock if disconnecting parts while troubleshooting 2 First of all check the connection of each electrical terminal with the wiring diagram 3 If you replace the MAIN PWB ASSEMBLY reinsert the connectors correctly NO POWER Check the fuse or reset 2 Is the supplied voltage 120 V the circuit breaker Replace the FILTER Is the voltage between the pins of 2 FILTER ASSEMBLY connector 120 V AC ASSEMBLY CIRC Replace MAIN PWB Is the LED 1 on ASSEMBLY Are the connectors 2 on the PWB loose Reconnect Is wire of the DISPLAY PWB ASSEMBLY Replace the MAIN PWB broken ASSEMBLY Replace DISPLAY PWB ASSEMBLY or repair wire 21 VIBRATION amp NOISE IN SPIN Have all the transit bolts and base packing been removed Remove the transit bolts and Base packing Move the washer or reinforce the floor Is the washer installed on a solidly constructed floor Check if the washer is perfectly level as follows Check the leveling of the washer with a Level and check that the washer is stable Put an unbalance part rubber inside of drum and start QC test mo
20. s the tap frozen NO Is the water supply shut off NO Is filter in the inlet valve clogged with Clean the filter of foreign material inlet valve Visit to service 18 SYMPTOM GUIDE FOR SERVICE CALL Door error Started with door opened Close the door Was the load too large Avoid overloading Clicking sound is heard once or twice when the START PAUSE button is pressed to start the cycle Check if the door switch is OK Drain trouble Is displayed Is the drain pump filter clogged with foreign material such as pins coins etc YES Is the drain hose frozen kinked or crushed 19 SYMPTOM GUIDE FOR SERVICE CALL Suds overflow from the appliance In this condition wash and spin do not operate normally Is a low sudsing detergent used YES LOW SUDSING Is the proper amount of detergent used as recommended Recommend to reduce the amount of detergent This appliance has an automatic suds sensing function which prevents overflow When excessive suds are sensed the suds removing implementations such as drain water input pause will operate without rotating the drum Liquid laundry products do not flow in Is liquid laundry product put in the correct compartment of the dispenser YES Is the cap clogged 1 4 3 2 YES Liquid chlorine Bleach Compartment Liquid fabric Softener Compartment Explain
21. ur service method by referring to the disassembly instructions Service the unit 6 After servicing operate the appliance to see whether it functions correctly STANDARD INSTALLATION The appliance should be installed as follows REMOVE THE SHIPPING INSTALL THE APPLIANCE ADJUST THE BOLTS ON A FLAT AND FIRM SURFACE LEVELING e Remove the 4 shipping bolts Turn the leveling feet to adjust with the supplied wrench 7 the appliance Do first lower side to remove easily Keep the shipping bolts and spanner for future use Insert the 4 caps provided into the hole Turn clockwise to raise counterclockwise to lower HOW TO CONNECT THE INLET HOSE Verify that the rubber washer is inside of the valve connector Tighten the inlet hose securely to prevent leaks CONNECT THE DRAIN HOSE ALAS ae 6 Make sure that the hose is not twisted Avoid submerging the end of the hose The end of the drain hose should be placed less than 96 from the floor CONNECT POWER PLUG Avoid connecting several electric devices as doing so may cause a fire Connect the power plug to the wall outlet TEST OPERATION Preparation for washing Press the Start Pause button Press the POWER button Connect the power plug to the outlet Connect the inlet hoses Listen for a click to determine if the door has locked
22. ws from the tub bracket 2 Remove the 6 bolts on the stator 3 Unplug the 2 connectors from the stator Disassemble the damper hinges from the tub and base HINGE Separate the dampers DAMPER NOTE e Once removed replace the damper with new one 37 10 EXPLODED VIEW The following parts are not illustrated ZEW TANE TE 77 A SB a Er 7 UE N CABINET amp CONTROL PANEL ASSEMBLY 10 1 10 2 DRUM amp TUB ASSEMBLY ee gt N 1 2 bs 7 a 4 z lt 2 x 7 Wa Y 1 n 1 H 1 39 10 3 DISPENSER ASSEMBLY 40
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