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1. 7 92 1 92 ono o o o ov ov ov on ou wy ouor or or ou oi or or 302880 050080 14 T TX TIMERVALUE 010 255sec 16 s ss s ss s 3s ss s 18 ERRORCRITERION 0 99 10 10 10 10 10 10 10 10 10 e omnooKeveass ovor o or or ur Om or Dr rus oma 10 rooe ooe vue we oss sus 96 24 RING DURA toms 10 99 10ms 12 12 14 1 60 T2 i4 f4 M 25 CMLTIMING 100MS 1 19 100m 3 3 3 3 15 3 t2 12 12 26 LEADHEADSTROBE 00000 11113 10100 10100 10100 10100 10100 10100 10100 10100 10100 27 MEDIATYPE M M M M M M M M M TA LATCH CURRENT erie 30 SYMEOLRATE 28K 304 32K 34K 34K 34K 34K 34K 31 NSFSWITCH ON OM OM ON ON ON ON ON wi w i 33 TONERCOUNTCLEAR ON OFF OFF OFF OFF OFF OFF OFF OFF OFF 34 PARALLELPICKUP ON OFF ON ON ON OFF ON ON OFF ON ON 35 PRINTPRIORTY
2. st EET um uz L Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 274 OKI Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions 7 PC FAX RX Option Vei B M i Tess EXP 03 f Laiad h corgoc ed be E ear via Gd 8 DE bein LEN bead re commanding Mire Mi iA Ee lt same Diagram side view gt AELA HHH XXERF g A Las Mes HTT Ic ii HTE ig as 2 54 4 21 54 nah PrE SB LSS 91 364 04 paris puc sm 12 pr e 0L pes Eun Ny x Apo COS ys 1 fe 1 i LI BIZ PARES Irun aco geri das prag A ph BIG
3. i m uario i gt aa ZL WEP 1 dix 1 ML KIL Aus T e Hus 1 181 MAL E annia i t Bis ufi lazio 443 Fih pewj I NY 20 rs Atta LOGOS punc OTIMA oupoous AH ardi 5 H Z ODS Bau E uaa S5 Nng xa 150 B 124002 ggzL zm woes Equos putduad Hw ER EEEE 9 END ins Iun pesa lech OSL X 4852 ugs puce FS ipa A Jil _ RNS 21708 NTT DEED 4 AB PAS INS i LETO T LIT eee opined hate Ll 1 z Id iig 1104 n 2 lalasa
4. reception transmission right cannot be reversed 18806 CSHreepion JNG 18809 CSArecepion NG jB80A Time out atthe time of termination 808 Closewaitimeoutt Be0C __ CSE reception before close 0 Bch layer 7 01 Negotation unsucessful requirement ON NG for communication with the other party FAX is not met 02 Negotation unsuccessful only the other party standard ERN AE04 asic terminal function unmatched itchi E B 05 Switching type unmatched 06 The other party TU fault If redial is applicable the redial operation is entered depending on the number of redial times If the redial operation cannot be entered i e the number of redial times is 0 or the residual number of redial times is 0 Alarm ON and Result BUSY occur as with PSTN If G3 fallback is applicable the dial operation in G3 mode is entered If a service code to which G3 fallback is applicable occurs regardless of dialing in G3 mode a communication error is assumed and Alarm ON and Result NG occur Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 217 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting 7 0 Extension cable lists pw op
5. 8 TEL FAX SWITCH 4 Borr 49 HDY DHY HOHTH DAY YEAE Boars MONTH YEAR 10 LONG DOC SCAN forr oH OFF ON 11 FOR ECHA L forr OFF ORLY ere 13 H HOZDEM RATE 14 RE 4 9 9 14 4K 28 8K 33 6K 2 9 2 21 TIMER VALUE d MONTHDAYYEAH DAY MONTH YEAR Access Oa 09 1 12 19 14 Access 1 Key Key SETUP ENTER Key 14 TL TX TIMER VALUE 2 9 2 202 TAX TIMER VALUE 15 cex VALUE 16 TZ 190 8 TKey Kay SETUP ENTER Key g 15 TI RX TIMER VALUS i 29 723 T2 TIMER 100MS 14 TIMER id0ms 17 DIS EIT32 T Key l Key 17 SETUP ENTER Kay 17 DIS BIT232 16 TE TIHER 1 8 17 BIT32 oN 18 ERROR CRITERION E ENTER Key T Key Key 18 SETUP Key 17 2 0 2 2 4 ERROR CRITERION 1 19 HOOK BYPASS T Key l Key SETUP EMTER 15 HOGE 19 cmp es 18 ERROR CRITERION 19Borr HOOK BYPASS Bos 20 HL EQUALIZER ENTER Key T Key l Key SETUP Key 20 HL EQUALIZER 20 19 BYPASS Boss EQUALIZER ADB 21 ATTENUATOR bii 4DE ENTER Key SDE T Key 4 Key Tes E
6. 12 BUZZER VOLUME The current made is MEM tha password has been registered and a mode other than MEM is selected KEM FASSWORD xxx ENTER 4DIGITS PASSWORD PASSWORD B7 ENTER 4DIGITS Password NG MEM PASSWORD PASSWORD 7777 FASSWORD ERROR a When you switch the MEMORY mode the password has been registered to another mode and print memory data PRINT FROM MEMORY directly without returning to the standby mode you need not enter the password again The G4 model does not have T F and TAD modes Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 126 Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 5 3 2 TX Mode Default This function is used to set default values for the transmission mode selected with a document set in the feeder SETTINGS 14 DIRAGHOSIS 8 POLLING 15 HODE DEFAULT FROM HEHORY 15 MEN FEEDER ZW n REPORT 19 DEFAULT i EXTRA FIME e PHOTO EXTRA m LIGHT 19 TX NODE DEFAULT NORMAL DARK HORHAL DARE ENTER Key Table 2 9 5 3 Machine Settings 1 5
7. Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 113 OKI Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 2 6 Outline of Parallel Pickup Parallel pick up is a function that controls a fax to make a fax in receive mode from a telephone set connected parallel to a fax The two possible parallel connections of telephone sets A and B are shown in the figure Remote control FAX OKIFAX 5700 5900 etc Lina To Modem ni H Remote control To control a fax from telephone set A Parallel Pick Up PP To control a fax from telephone set B e Why a PP function is needed As shown in the block diagram on the next page telephone sets A A and A are connected to a telephone line Since A A and A are connected to the line via fax off hook status of any of the telephone sets can be detected by the OFF HOOK Detector 16 in the block diagram However off hook status of telephone set B cannot be detected by the fax side e Control When a normal ring arrives at the fax from the line the CML 7 turns on resulting in the formation of an AC loop via circuit 13 The AC loop makes it possible for the modem to detect the AC signals If a user hooks up telephone set B after the first ring and enters the MF 2 digit special code in order to make t
8. z nu i07 py SNASNOSNMONI HREDH re 1 131 Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 270 OKI Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions 3 1 G3 RX JBIG OKIFAX 5900 only FEX vb rl FHa IE vobi i i i i DIT j cras 44 I I s TET E CpATA AMA i EG d n HE E en En ELI Eum Mun cat E p cry CAPAT OKO rer EPI Lit 3 L ilu PEN Dt NL LAM bad on cnm d e ri a GEA or LAH aon FERAE TX MITI Z IHTE 2 Spass TOO AEST dini lt same Diagram side view tau ud Ee Se dp Te ap HFG MW SS Ob cani xn PRES ED A r m
9. Aun 1 Lon ZNL uu ET i fpa od i 4 pem il Ini DEC ll OU PSs HE Gh dun Deeg oar HT d Dra 9 RAS DOG AA DOC X3 LEG mmm cmm UNES T m umm mw fing gus X Y d E A gg ien IMP IE k gt i IEL HET n37 vy i HAN PAL X FZS E L P 1 CEU Lm Fett ini mE i EB __ 0 Won L aua II h zx 28 5 epa B j Ly 3 Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 273 Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions 6 PC FAX TX Option Med iyu dg a _ _ 1H di ee ee Ele
10. 34 0001 36 OKIDATA 0004 38 OKIDATA 0007 40 ORIDATA 000DA 102 ORIDATA 0002 104 0004 106 0006 0008 ll0 OKIDATA 000DA 112 OKIDATA 000C l114 OKIDATA D000E 116 OKIDATA 0010 llB8s2OKIDATA 0012 120 lt 0014 122 OKIDATA 0016 124 OKIDATA 0018 126 OKIDATA 001A 128 001 130 lt 001 132 0020 134 OKIDATA 0022 136 OKIDATA 0024 1 0026 140 ORIDATA 002H Fig 1 6 4 1 Broadcast Entry Report for OKIFAX 5700 1 2 Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 29 OKI Service Guide OKIFAX 5700 5900 Chapter 1 General Information Broadcast Entry Report P2 BROADCAST ENTRY REPORT P2 12 24 719 17 04 0 LOCATION KEYPAD 123545687890125455878901254557890125458788U0 12345678501234568785012345578501234587850 1224567890123456789012245678901234567890 1234567890123456789012345678901234567890 123456789012345678901234567890123456 7890 1254568789012545878901254557890125458788U0 12345678901234567890123456789012 3456 7890 1214556 789012345678901213455678901234566 7890 1234567890123456789012345678901234567890 123456789012345678901234567890123456 7890 Fig 1 6 4 2 Broadcast Entry Report for OKIFAX 5700 2
11. Li Poesy Err JATI ert Lo bcd ps i te LAH zx er koe aiu Five VC 11 art ant TRADE Ti RAS E TX Hn iens part lt same Diagram side view gt iaria mE eoo Dungocens H qu htt LL aces THEE Woe pes ib HERE Lal hi UN ETE RIT iamen ELISA GNSS wa t ur LE A Zdani 1 DEL 2 RS MET ET Iri Fe Arce Aso DES XYJDAO E rit w T i SOC ssp Hoa Ere aub DNA EL xis 94 d zu L i jari BE 7 Copyright 1998 Okidata Division of America Inc rights reser
12. OK dcc OK OK 01 hhhh n indicates a numeric character 0 to 9 h indicates a hexadecimal hhhh hhhh hhhh hhhh nnnn 12 24 1995 12 00 IDzOdc Takasaki 1 1 2 At EIS number and b indicates 0 or 1 2 Printed when the option board is mounted and if not entry lines following this line are not omitted 3 Lowercase letters can also be listed This item reports MDL information for the PnP device ID only This item can be up to 40 characters long 4 This item reports toner cartridge ID information port read value Entry items shown below are printed CARTRIDGE bbbb For the LAN board the status of the LAN board at self diagnosis shall be recorded If the LAN board is in the alarm state the cause of the alarm is recorded When an HSP error occurs entry items shown below are printed HSP NG nn nn 10 Command was sent to the HSP card but its response was not returned within 5 seconds nn 20 The Status Window did not show in the initial state 10 seconds after powering on nn 21 Received the operation command during the POWER ON mode if it takes 3 seconds or more to transfer to the operation mode after clearance of the initial synchronizing flag nn 22 In the Reverse Data command the HSK card could not transmit all the notification data from the higher modules In case a communication error has occurred between the
13. Service Guide OKIFAX 5700 5900 Chapter 0 Introduction Front Cover OKIDATA Service Guide OKIFAX 5700 5900 FACSIMILE PRODUCTS Adobe Acrobat printable reference copy of the OKIDATA Service Training Manual 10 25 98 Note This Adobe Acrobat version of the Okidata Service Training Manual was built with the pictures rendered at 72 dpi which is ideal for screen viewing For future updates to this manual and more on line information visit our Business Partner Exchange BPX at http bpx okidata com Table of Contents Page Service Guide OKIFAX 5700 5900 0 Introduction Copyright 2 1 General Information 1 1 General Performance 3 1 2 General User s Function 4 1 3 General Maintenance Functions 5 1 4 6 1 4 1 General Appearance of OKIFAX 5700 5900 7 un Telephone Directory P6 8 1 4 2 Control Panel 9 1 5 Basic Performance Specifications 10 T able 1 5 1 1 8 Basic Performance Specifications 11 T able 1 5 1 2 8 Basic Performance Specifications 12 Table 1 5 1 3 8 Basic Performance Specifications 13 T able 1 5 1 4 8 Basic Performance Specifications 14 Table 1 5 1 5 8 Basic Performance Specifications 15 Table 1 5 1 6 8 Basic Performance Specifications 16 Table 1 5 1 7 8 Basic Performance Specifications 17 Table 1 5 1 8 8 Basic Performance Specifications 18 1 6 Reports and Lists 19 1 6 1 Reports amp List Specifications 1 2 20
14. lt same Diagram side view gt L cu OL pel eee ud aida 2S Te 1 aide Lern PRE mim xi JS 2 LS cO pco dcs A p E 24 TROLL OO KE Aix nal eo Obed x vitx c NL a E po 7 480 i Ary MAN I TIBI PUTO HUC animam 1 7 UE feet ole ue Eri La E LP S pu z DIK UOS UO YT Weg La HS 111 E e IM i FADE emay B Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 282 OKI Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions 1 Toner Low Detection e Device The Toner Low Detection device consists of a stirring gear which rotates at a constant rate a stirring bar and a magnet on the stirring bar The stirring bar rotation is driven by the link to the gouged portion in the stirring
15. 1 520KIDATA 1720KIDATA 15 OKIDATA ZlI OKIDATA 3 2 2 2 31 J3 0ET DATA 35 I7SORIDATA 3 S5SORIDATA DTsOKIDATA BB OKIDATA 101 0 193 105 OKIDATA 107 109 111 0 113 11520KIDATA ll7sOKIDATA 115 OKIDATA lZl OKIDATA lz3 OKIDATA 125 0 127 0 l1z25 OKIDATA 131 OKIDATA A 133 O0KIDATA 11520KIDATA 13720KIDATA 135 OKIDATA 5151 5153 5755 3789 SYSll 57513 57515 S S17 53175198 51521 5 523 25 SYSs27 9317529 91531 5753133 5 35 S S37 375389 5593 5Y595 S5SY597 937599 5 5101 515103 515105 515107 315109 SYSlll 575113 515115 55117 515119 519121 575123 515125 515127 93175129 515131 579133 515135 55137 93175139 001 12 24 17 22 1 22 22 PAGES 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 901 001 001 001 001 901 001 001 001 001 901 001 001 001 001 901 001 001 001 RESULT OR OF OF OF OF OR OR OF OF OF OK OK OK OK OR OK OK OK OK OK OK 12 24 155
16. 71 72 IHRGE ens 1 OFF ON ENTER Key Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 136 Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 5 5 2 Distinctive Ring This function is used to make settings for distinctive ring learning remembrance and detection eB CHG COUNT i POLLING TX RkRX 66 RESPOHCE TSPRINT FROM MEHOEY g7BOISTINCTIVE RING 3 EMTER Key 56 Key 409 18 BT DISTINCTIVE RING OFF SET SET ENTER Kay ON or OFF SET DISTINCTIVE SETUF FAX RING CALL FAS HUMBER HOW No Al has detected Tor 90 seconds has detected DISTIHCTIVE RING AUTO DETECTING RING PATTERN 90 detection result is S0 second detection result is OK DISTIETCTIVE EID DISTIDCTIVE DISTINCTIVE KRING SET EESULT DISTIHCTIVE RIHG SET RESULT GFE Sac T 0 3 Sec 0 DISTIECTIVE RING OFF 65 DISTINCTIVE RING OFF Bon SET on ENTER Key ENTER Kay Item Specifications Message Confirmation Determine whether
17. Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 5 OKI Service Guide OKIFAX 5700 5900 Chapter 1 General Information 1 3 General Maintenance Functions 1 Local tests 1 Self diagnosis Main board e CPU ROM RAM check Flash memory check Program Language and Default Modem RAM check Toner cartridge e Option memory check DEVICE ID LAN Board check option ISDN board option e CPU ROM RAM check 2 Sensor calibration Adjustment of scanning level 3 LED test 4 Tone send test When NCU board is installed 5 High speed modem send test When NCU board is installed 6 T 8 High speed modem receive test When NCU board is installed MF tone test When NCU board is installed Tone TEL FAX test When NCU board is installed 9 Loop back 1 When ISDN option board is installed 10 Loop back 2 When ISDN option board is installed 11 INFOO sending When ISDN option board is installed 12 INFO1 sending When ISDN option board is installed 13 INFO2 sending When ISDN option board is installed 14 sending When ISDN option board is installed 15 Pulse 1kHz send When ISDN option board is installed 16 Pulse 2kHz send When ISDN option board is installed 17 Pulse N2kHz send When ISDN option board is installed 2 Technical setup 3 System reset e Alldata clear e Loc
18. Service Guide OKIFAX 5700 5900 Chapter 2 Installation Page 129 2 9 5 4 1 Redial Tries This function is used to set an auto redial tries DIAL OPTIONS aol TRIES 41 INTERVAL 42 AUTOSTART Key 40 REDIAL TRIES VALUE 0 1 if TRIES EHTER WHER 0 10 1 5 DoE 40 REDIAL TRIES VALUE 0 10 E EHTER WHEN DONE ENTER Key 1 After the first digit is entered ENTER WHEN is displayed It will not change if all characters are erased by pressing the CLEAR key FOLLING TE EZX 72ERIHT FROH MEMORY REPORT PRINT MENU d 40 Key 400ms National Coda FRE National Code FRE Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 130 Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 5 4 2 Redial Interval This function is used to set an auto redial interval afl 4 POLLING TX RX DIALING OPTIONS 41 REDIAL INTERVAL T PRINT FROM MEMORY 42 AUTOSTART 8 REPORT PRINT ENTER Key 4 National Code other than FRE 41 REDIAL IHTERVAL 1 6 1 6 National Code 1 12 ENTER WHEN Hi REDIAL INTERVAL VWALUE 1 6 INTERVAL
19. WHER DONE ENTER Key 1 After the first digit is entered ENTER WHEN DONE is displayed It will not change if all characters are erased by pressing the CLEAR key 1 When National code is set to FRE the following screen appears 31 REDIAL INTERVAL VALUE 21 12 1 INTERVAL ENTER WHEN Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Guide OKIFAX 5700 5900 Chapter 2 Installation Page 131 2 9 5 4 3 Dial Prefix This function is used to set the access digits for connecting a PBX line to the public line DIAL OPTIONS 50 PEX LINE Sl FLZE EARTH NOEBMAL 52 Bora PREFIX ENTER Key oe 4 POLLING TAs RE PRINT 6 REFORT PRINT 52 Key 400ms Key 52 DIAL OFF ENTER 4 1234 2 DIAL PREFIX 92341 ENTER WHEN DONE ENTER Key Registered 52 DIAL PREFIX Bis ENTER WHEN DOME X4 DIAL PREFIX B 1 orr ENTER WHEN ENTER Key OFF appears when spaces are entered for all digits Movement and display of cursor during input of spaces and digits The blinking cursor moves to the first digit position when four characters including digits and spaces have been entered When spaces are in
20. eee i ix Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 143 OKI Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 7 Technical Default Setting DEL Tee ed ee wp a e O o miam COUNTES COLE USATNTL GER IFL SE DIEM LTA a MIT ROL ESI GER HIM TCH POL AUT BEL ERE ROR ESP ITA GRE AUS BEL SIN por por por wr F owe owe eer AL our x BELA ooo Iw Iw w w To o Iw T ojm ena mr mer wer wer OF mer ner me H eme aee ire wr wee wer mer pe pez rez rer wer wer wer ver vez wm wwrsmy S wor uw wr wor OMY vw vuv vw vu uowoe or o o or o oe er m OF OF 6 cm CANNE oF or or or or or v oF oer v om we oF ue OF a sso no sr som su 850 3546 38608 35505 35500 8880 3800 238 Te Pu ws spe s ejessie e e
21. 5 min selectable Display the IP address from the NIC check the data from the terminal and change the setting 1 Setting values 32 bits are divided into four 8 bit decimal values for setting The decimal values are separated by dots as shown below 206 181 233 105 If a LAN option is installed this setting cannot be made when error has occurred This setting cannot be made when not supported by NIC card 84 Subnet Mask Default Gateway Display the subnet address from the NIC check the data from the terminal and change the setting 1 Setting values 32 bits are divided into four 8 bit decimal values for setting The decimal values are separated by dots as shown below 207 255 255 0 If a LAN option is installed this setting cannot be made when error has occurred This setting cannot be made when not supported by NIC card Display the gateway address from the NIC check the data from the terminal and change the setting NIC option setting 1 Setting values 32 bits are divided into four 8 bit decimal values for setting The decimal values are separated by dots as shown below 206 181 233 2 If a LAN option is installed this setting cannot be made when an error has occurred This setting cannot be made when not supported by NIC card Note Setting values are defined for each default type The settings listed below can be made only when a LAN option
22. OK Fig 1 6 7 13 Telephone Directory P8 for OKIFAX 5900 1 33 33 33 33 33 33 33 33 33 33 33 33 33 33 33 33 33 33 33 33 DE BE BE DE SH BE SH BE ERE BE SH BE EE NOD d 59 Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 56 OKI Service Guide OKIFAX 5700 5900 Chapter 1 General Information Telephone Directory Speed dial TELEPHONE DIRECTORY 12 24 1998 17 05 LOCATION ID TEL 03 Gi RAIE T BODE 5151 i21a56THP L2IGSGTHP I2IGS56THOPDIi2Id56TBD 13 trl ALTE 0101 50 OXI DATA SY50 LOCE GPF T 13 68 Og DATA GPS Le LIES ODD ord ipi Fig 1 6 7 14 Telephone Directory When the destination is registered by Speed Dial No 1 No 50 and 100 only e Five pages for OKIFAX 5700 and eight pages for OKIFAX 5900 e SPEED DIAL Up to 140 for OKIFAX 5700 up to 230 for OKIFAX 5900 1 Title of the report 2 Date and time when the report was printed 3 Sender ID 4 Programmed ID up to 15 characters 5 Programmed Speed Dial telephone numbers
23. Return to section 7 1 Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 231 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting 7 13 High Speed Modem Test Connect oscilloscope probe across the line terminals L1 and L2 Perform H MODEM SEND TEST for the transmitter and H MODEM REC TEST for the receiver See Fig 6 9 1 RX Which mode TX RX TX Modem s signal appears across L1 and L2 Yes Modem s signal appears across TX End 2 CN3 WNE Signal route Yes Replace WNS Board CN3 15 1625 T1 3 12 CN1 3 4 Yes E Possible cause Replace MCNT R76 Board CML signal Modem s signal appears acrass CN11 A25 S of MCNT R76 board Yes Replace C34 or H34 Board Replace MCNT R78 Board Return to section 7 1 Signal route signal route 202 9 gt 203 7 CN12 A8 BB CN11 A25 IC203 2 1 201 2 Receiver The error counter of LCD Yes stops counting up End Receive signal appears across L1 and L2 Yes Check the line Receive signal appears lacross CN3 19 20 and CN3 7 GND of WNS board Receive signal appears across CN11 A22 R of MCNT R76 board Replace C34 or H34 Board Repl
24. 00 FL 00 00 24 au JE au jh Ip ac qu 30 cu 20 ES 20 1 Title the report 2 Date and time when the report was printed 3 Sender ID 4 Date of communication 5 Time of communication 6 One message transmission reception time 7 Identification of remote station e CSI and or telephone number 8 Mode of transmission reception according to ITU T designation 9 Total number of pages in communication 10 Identification of the result of the communication 11 Service code 12 D channel 13 B channel 14 COMMN MODE 15 COMMN SPEED 16 FLOW CONTROL PARAM 17 TID 18 SETUP 19 DISC 20 CR CN CA CC CQ CI RQ RI SQ SI 21 TBR TCC TCR TCA 22 CSS 23 RSSP RSSN 24 CD CL 25 RDCLP 26 CDS 27 CDUI Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 74 Service Guide OKIFAX 5700 5900 Chapter 1 General Information NIC Configuration NIC CONFIGURATION 24 12 1998 19 00 ID ORI Takasaki HLETEOT Version 1 0 1 TCP IP status IP address 192 165 1 21 Subnet Mask 255 255 2550 Gateway addr 192 168 1 254 WetWare statue WWPrint mode Failed EtherTalk status Zone Blame ro Type Mame t LaserWriter O
25. 3 DISTANT ID 4 DIAL NO tr sn NO COMMUN ERROR LOCAL PROBLEM EXAMPLES YES OCCURRED COVER OPEN YES DOC JAMMED HESULTS OK ABOUT 1 SEC 14 14 FAX STANDBY Figure 2 9 10 1 Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 150 OKI Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 10 2 Typical Reception Transmission Diagram 14 14 Typical Reception Flow STANDBY OFF HOGK AND CONVERSATIO RING PRESS KEY DETECTED MANLIAL RX START PERSONAL ID OK SHIBAURA RECEIVING 144 TEL NO CSI 03 3456 7890 RECEIVING 144 DISTANT ID palling OKI TOKYO HECEIVINGAa44 RHECEIVING 96 3 454 2111 HECEIVING 96 DIAL NO polling FAX MESSAGE 03 3456 7890 STATUS HECEIVING A 44 MESSAGE RECEPTION COMMUN ERROR IEC INTERRUPTED BY LOCAL MACHINE COVER OPEN NO HESULT z OK ABOUT 1 SEC EXAMPLE 14 14 F AX STANDBY Figure 2 9 10 2 Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 151 OKI Service Guide OK
26. 5700 5900 Chapter PC Loading 4 LCD Messages The LCD message in each operation state is shown below Note that each message does not vary with the default type or language type 1 Upon transition to PC loading function Transition by manual operation PC LOADING Transition by a memory error MEMORY ERROR 2 During data receiving before loading end buzzer sounding PC LOADING DATA RECEIVING 3 During loading end buzzer sounding FAX MEMORY FREE 100 4 Upon error occurrence during loading PC LOADING ERROR CODE 0 Error code See List of Error causes and Corresponding Codes Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 365 OKI Service Guide OKIFAX 5700 5900 Chapter E PC Loading 5 Buzzer Sounding Patterns The buzzer sounding patterns for various cases are shown below In each case the buzzer frequency is 2 400 Hz and the sound volume is maximum 5 1 Upon Start of PC Loading 5 2 Upon Normal End 5 3 Upon Error Occurrence Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 366 Service Guide OKIFAX 5700 5900 Chapter E PC Loading 5 1 Upon Start of PC
27. Yes No Replace IC26 on R76 board Local copy Go to 7 5 No local copy check Yes 22 Auto dial OK JM to 7 6 Auto dial failure Yes Yes amp Transmission problem gt oto 7 7 Transmission problem Ma Ko 0 amp Auto reception OK gt Goto 7 8 Auto reception failure Reception problem Go to 7 9 Reception problem Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 220 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting 7 2 No LCD Operation TIME on LCD Yes Mo AC power cord ON Yes Reconnect the AC power cord 45V SUB at Pin of CN1 R76 Check MPW2420 2520 R76 boards and their connectors 45V SUB at Pin 6 and 7 of CN1 OPE UNIT Yes Replace OPE UNIT P76 La Mo Replace MONT R76 Check MCNT R76 board and the cable between MONT R76 and OPE boards to section 7 1 Heturn to section 7 1 Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 221 Service Guide OKIFAX 5700 5900 Chapte
28. a oense Forge oe ur ier CM Cm Cm mum DEDI eser peo i ooo POWER SAVE o ore ar 6H cr o 27 MOGE 0 amp a 6 amp 4 Gi E HE BR NECARE REM Ga 44 20 SPEECH RECEIVE QN 980 1 98 1 94 DETIDHE QN REMOTE RECEIVE Ti F TIMER TORE ee ERR C CE E E AUTO TRAY SW DALEE a A PAPER uor OW Ok ou ate ast Ss eT RT SET SET ERE Reet tet IN TES IFADDRESE 0 0000 O The of fe object of fe defautt settings SGN OO BRS iz initigized on ta Flleaing iDommn map Echo OFF Ich Dis EN CCS og ee
29. 277 OKI Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions 10 ISDN G3 TX Option iAH m VLDE Cond oes POY Codes 0 ize vorn T LAN cond Ae ri a Deis band LAH aon creer singu T X Hive HTE 44 Spee bhi f ATES Spass ui Spare pari lt same Diagram side view gt ded DOLLS DL Lied auda paz Bl wed quida Lee Cr Da TURIN mU CAU MLSS Cape m 1 9 pcr OUS y P ADE LOS as dos DOS xw s xz xL Lind 0 Lid T han mod DUnce Kr 3 ass Jon usus dip unn uda E aiU RETE 23 1955 pipes FREE DO ioa oo HN xs r tE 72 E pug poc s s 3 i rT TT ira
30. 3 5zOKIDATA S OKIDATA 11 0 13 520KIDATA 1720KIDATA 15 OKIDATA Zl OKIDATA 3 25 27 29 OKIDATA 31 33 35 I7SORIDATA 38zOKIDATA 53151 5153 5 3159 SYSll 51513 SYS15 S S1 7 31519 531521 9193 25 SYs27 9317529 91531 57533 5 35 S S37 37539 S5SORIDATA SB OKIDATA LOL ORIDATA 103 105 0 107 0 109 0 111 0 113 11520KIDATA 117 115 OKIDATA lZl OKIDATA lz3 OKIDATA 125 127 0 129 0 131 OKIDATA 133 O0KIDATA 13520KIDATA 1 3720KIDATA 135 OKIDATA sSY591 5 95 3 997 37599 SYSl01l 515103 515105 515107 3175109 5 5111 5151135 5 5115 5Y5117 5Y5115 SYSl2l 515125 515125 515127 3175129 515131 878133 515135 55137 3175139 001 12 24 17 22 1 22 22 PAGES 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 901 001 001 001 001 901 001 001 001 001 001 001 001 001 001 901 001 001 001 RESULT OR OR OR OF OF OF OR OR OF OF OF OR OK OK OF OR OK OK
31. 6 12 Tone TEL FAX 1 Purpose To check the pseudo ring back tone of TEL FAX automatic switching 2 Procedure LOCAL TEST MODEM TEST 7 HF TONHNE TEST TEST STOP Key Key TEST SENDING PRESS STOP TO CAHCEL Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Guide OKIFAX 5700 5900 Chapter 6 Cleaning and Maintenance Page 211 6 13 Protocol Data Dump Printing 1 Purpose To analyze the transmitted received G3 protocol signals 2 Procedure e Manual printout of the last communication a Manual printout HEHU 7 PAINT PRINT amp LOCATION PROGRAM ENTER Kay ERPOET LIST 2 CONFIGURATION 3 DIRECTORY REPORT PRINT ENTER Key PROTOCOL DUMP p ie BROADCAST PRINTING 4 HIC CONFIGURATION End al faed PRESS STOP CANCEL Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Guide OKIFAX 5700 5900 Chapter 6 Cleaning and Maintenance Page 212 6 14 System Reset 1 Purpose To clear
32. 9 00 00 0000 00 OS 90 00 10 00 47 5 00 OO PI 00 00 00 CO 02 00 00 00 00 QC o2 00 00 ng gg 00 00 00 00 GO 92 DD OO PF 9D 00 00 GC DD DD DD c co Oo DD DD 00 gg 00 c2 00 00 00 00 00 00 00 DD 00 00 00 2 00 00 00 00 Gc O2 DD DD DD 00 OG Co o 00 00 00 d 090 00 00 00 00 00 00 00 00 00 00 k DD 00 00 00 O2 DD DD 00 00 dl Co 00 00 00 00 SF 90 00 10 OQ C 00 00 OO 00 00 CO 5 00 00 OO QC C DIST 45 16 Fig 1 6 15 1 Protocol Dump P1 option Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 73 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Protocol Dump P2 CECH 09 99 B B CAOC 04 99 B oo Colcol 04 B RG RI 09 00 a0 Qu 99 TOC 09 TCR Qu 09 Q3 css 39 ES 24 ad 3T ae 20 pu 00 00 00 00 00 no no iD 00 30 40 00 91 Jl in RESP RESH JE 34 EX Qu Qd es 38 29 06 pu 00 Qd 58 81 00 EDCLI 3E 81 01 od CES 20
33. OF OR OR OF OK OK OF OR OR OK OF OR OR OF OK d OF OR OK OK OR OK OK GE OK OK OR OK OK GE OR OK OK Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 34 OKI Service Guide OKIFAX 5700 5900 Chapter 1 General Information Broadcast Confirmation Report P2 BROADCAST CONFIRMATION REPORT P2 12 24 1998 19 22 ID OKI LOCATION ID PAGES RESULT 121456789012145678901234 001 123456785012345678501234 001 OK 123456789012345678501234 001 121455789017145678901234 001 OE 123456789012345678901234 001 123456789012345678901234 001 123456789012345578901234 001 OK 123456789012345678501234 001 OK 123455722012345572901234 001 OE 123456789012345678901234 001 Fig 1 6 5 2 Broadcast Confirmation Report P2 for OKIFAX 5700 Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 35 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Broadcast Confirmation Report P1 FAGES START TIME TOTAL TIME BROADCAST CONFIRMATION REPORT P1 LOCATION IL lt 3 5zOKIDATA TesOKIDATA S OKIDATA 11
34. Yes Normal Mo The control panel unit is closed firmly Yes xen 4 Yes Are there obstacles such as pieces of paper in the document passing slot Mo 5 the document passing slot rugged Yes due to flaws etc Mo 1 Set the guides to meet the document width 2 Load the documents straight along the guides Load documents by meeting the same width Use documents of the left specification Lise the carrier sheet Close the control panel unit Remove the obstacles Replace the rugged parts Yes 3 separation rubber dirty pinch rollers pressed normally by the springs After pushing them fingers they return back to the original positions Yes Are feed roller dirty Are feed roller Yes worn or slippery Yes Is roller ADF dirty n Replace the roller ADF the feed roller and or the pinch rollers Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com Clean it Set them properly Clean Heplace it Clean it 239 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting 7 21 Document Jam Load document Is document fed by No any length Yes document fed about 5 5 cm and stops with the SELECT
35. 10 51023701 FGPlateC 1 50808601 SheetLinkRAssy 1 1 2 150929901 Spring 2 1 113 53345201 Link Pulllever 2 4 50929501 Cassette Lock Spring 2 15 50808401 CassetreLockLever 2 116 140730001 9 1 7 117 51019701 X PaperEndSensorLever 18 51011501 Cassette DetectionLever J20 51017301 X CassetrteGudeL H J21 50808501 X SheetLinkLAssy Ho j22 1061 FGPlaeD 1 1 122 51608801 Plate 2 2 1450 jScews amp Washers Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 315 Service Guide OKIFAX 5700 5900 Chapter C Illustrated Parts List Section 5 Frame Assy Scanner L C gt 5 a c o 9 o a 2 x M gt mu 12 140731201 Frame Scanner L M 4080301 Pulse S 5 409764001 Roller Assy ADF 1 1 6 40983301 X JRolerAssy Eject 1 17 50932301 Eject Pinch Spring 12 8 4080901 Contact Image Sensor 11 __ 40351 lt 10 140731901 3 1 11 150406201 Roller 1 12 40021 Shaft Pinch M 13 140732101 Spring Pinch L 1 14 140732201 Spring
36. 140 123455789012345578901234557839012345857B87D i 31 68 Fig 1 6 7 5 Telephone Directory P5 for OKIFAX 5700 Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 48 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Telephone Directory P1 TELEPHONE DIRECTORY P1 12 24 1998 17 05 LOCAT LOW ID TEL 3 GI RATE HODE 1 5151 LOCA L12345528201234567820123456782012345678320 eH i 33 B5E n ALT 0101 DATA 5152 LOZE OFF 11 68 F cd ALTE 0102 3 LOCA 0003 cH i A3 BE DE ALTE 0103 J O21 DATA 5 59 ODDS CN 11 28 F Gd ALTE OlO4 5 SYSS LOCA 0005 cH i 33 DE ALTE 0105 OST DATA 550 LOZE OUOD ms 23 28 F Gd ALTE 0106 7 LoS 000 cH i 33 i ALTE Dic DATA SY59 CH 11 68 F Gd ALTE 0108 9 uz LOCA 0000 cH i 32 f ead 0109 221 DATA 5151 LOZE 0010 13 28 F Gd ALTE 0110 11 217811 LOCA cH i 15 BE 0010 12 Z2XI DATA LOCK l23145567H9UI214567B72D0L245578280123 2557880 CN 33 6 d 010 oT Oe i z uyz20 LOCA Ol cH i 33 0110 zl DATA 51521
37. Gd LOADING 5 PC LOADING s Bs PC LOADING Key EMTER Key LOCAL TEST Key SETUP Key w SYSTEM RESET DEFAULT TYPE SET ENTER Key PC LOADING ENTERS Kay 1 This mode can be selacted when ISOM board is installed PC Loading Flow PC Loading automatically rewrites the program stored in the machine by using PC This function is only for serviceman TECHHICAL FROG 4 DEFAULT SET 6 24 PC LOADING EMTER Key Machine NG LOADING LOADING ARE YOU SURE MACHINE BUSY ENTER WHEN a T O ENTER Key PC LOADING DATA RECEIVING End of data reception Data has not bean received for 1 minute PC LOADIHMi ERROR CODE Execution of initial processing P uidi POWER ON ee MEHORY FREE 100 Memory data exists redial is being waited document reserved to be transmitted exists machine alarm excluding paper toner low and ID alarms or the telephone is off hooked Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com 360 Service Guide OKIFAX 5700 5900 Chapter E PC Loading 3 3 G4 Board PC Loading Procedure 3
38. See Section 2 9 2 1 a M an rns ID PAZZWORD PRG 91 02 SENDER ID 13 Key PEREO OESAL 807 ID PASSWORD PEG 01 FSI CSI PAES T See Sectlon 2 9 5 2 2 02 5 ID e SENDER ID m M PERSONAL HOX TOS PASSWORD PRG Uz SENDER ID E 04 PASSWORD ENTEHR Key 03 PERSONAL BOX EI PERSGOBHAL lim ID PASSWORD 03 PERSONAL BOX 14 PASSWORD 05 RESTRICT Pi EMTEH Key U MEM PASSWORD ID PASSWORD PRG ENTER Key 04 PASSWORD 15 ID 04 ISDA TID is RESTRICT ID ID PASESWORD 15 BESTRICT son TID ISDH SUB Key 067 ISDN TID PASEWGRD ENTER Key 05 EESTEICT IL 05 TID 7 ISDN SUB 0 SUE Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 122 Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 5 2 1 TSI CSI This function is used to register TSI CSI copeed Access MEHU of POLLING SRE J gt PRINT FROM MEMORY ID PASSWORD PRG oifltsrrcsi 62 SENDER ID 63 PERSONAL REPORT PRINT ENTER K
39. Span pari Tees lt same Diagram side view gt E 0rH 2200 30 19609004 SSL Durs panem IBI Hg EDS paz DPETESSLLEL MT ium 9 yeah TEKALE 1 Auc cons ww ARE LAPI CU 1 unt 1 seg Tt aT i 1 T A d i i eke ASRA LEGS SS EmA 3431 GAGE BEI uy IWgpmi Wah ETH ey dO ERTSE a OMFS KL EPIO C3 800 1T LI LI a i EEU LI a LI LI i 5 Pe D Tr uu Ee ka Nd Se ee eee NENNEN NE EHE SEE mm ct is t ND j iat A aoa DOE Miu peg gt 2 Fi DEI Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com
40. T oo 1 1 o o t t o o 1 t o o 1 1 o o t 1 1 ofe h eaz H E E 053 057 T 050 052 047 049 Pitt tt n EE HH 086057 _ 01 082 029 030 _ _ 027 028 os _ Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 108 OKI Service Guide OKIFAX 5700 5900 Chapter 2 Installation Service Personnel Initial Settings Table 2 9 2 3 9 11 T F Specifications No Media type 27 Set the recording paper quality thickness 1 Setting values Medium MH Thicker than medium H Thick selectable Transfer roller latch Set an imprinting latch current value current 1 Setting values 2 1 0 1 2 selectable V34 TX retry Determine whether the V34 communication error is to be remembered 1 Setting values ON Remembered OFF Nor remembered 30 Symbol rate Set the V 34 modem symbol rate 1 Setting values 2400 2800 3200 3429 selectable NSF switch Determine whether the NSS NSF signal is to be sent out 1 Setting values ON Sent OFF Not sent If data is transmitted with
41. dorus uxkky Kinos ga ge Pil Par WAS TART Bits Se Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 269 OKI Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions 3 G3 RX MH MR MMR ay te E E Geel TID Ow n Greig Tore sano Serie LT Beer noun cree Ghea E E Lc i I i i Ere m o dd i i sia I i aba EXP OPT I 12 i i Tin TEY i katu AT z I Lahi ienai b PEA ii Tg i 1 1 aig rn EH i LAH bosd a corwianecakec ecc ice m 2 MT Moe 5 81 Aret Space Eee me pa t BAS E T TX lt same Diagram different view gt 0 1 38 wB r 6i ee amp NY muy pn ee arg di id Suus E fue NY 1 nova MIT dv poena erp u Hv
42. nn 00 00 SS 00 c 00 00 ug c UU ZSIS CIG TZI 00 S 00 SS 00 00 00 c 00 SEF SUE oo 00 00 009 C5 00 00 00 0 cH 00 b 0 oH un og gg c nn n Fig 1 5 10 2 Protocol Dump P2 G3 1 Title of the report 2 Date and time when the report was printed 3 Sender ID 4 Date of communication 5 Time of communication 6 One message transmission reception time 7 Identification of remote station 00 00 oc 00 00 00 00 00 00 00 00 i 00 00 00 00 00 00 00 Il c 00 00 00 fit 00 00 00 on 00 00 nn 00 00 00 00 52 no 00 00 00 00 00 00 12 00 00 00 00 00 00 15 2 12 00 00 on nn t 010 00 00 00 92 00 00 00 pa na 00 gn 00 00 Tz e en ED 00 00 on nn Fo tit 00 00 00 Ad no 00 00 00 e CSI and or telephone number 8 Mode of transmission reception according to ITU T designation 9 Total number of pages in communication 10 Identification of the result of the communication 11 Service code 12 TX
43. pressed to answer the call 3 Closed network is ON and the remote 2 Check the lina 3 Check the exchange Set CLOSED NETWORK Machine settings Mo 21 to OFF Mo phone number is not registered in one touch key or two digit auto dial code Mo Ringing signal is detected at Pin 4 of CN3 NCU Yes Replace MENT R76 Board No Replace NCU Board es Mo Check that tha ringing signal meets the specification of the fax machina Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 227 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting 7 9 Reception Problem This section explains how to localize the cause of problems occurred after completion of connection with a remote station Step 1 Set MH ONLY Technical setup No 12 to ON Yes Mo Step 2 Set HIGH SPEED MODEM RATE Technical setup No 13 to 4 8Kbps Yes Mo Adjust equalizing level Technical setup No 20 Yes Step 4 No Set ECHO PROTECTION Technical setup No 11 to ON S Mo Heturn to section 7 1 Test other fax machine under the same conditions especially concerning step 1 4 Mo Do they receive normally Yes Check the line and the network The hardware of t
44. 1234567590123455759012345575520123455 75590 13 05 oe oe Obl SU ZH Ot Fig 1 6 7 8 Telephone Directory P4 for OKIFAX 5900 i Gi EcHo Gi RATE 33 08 33 68 33 05 33 68 33 05 331 68 33 605 31 68 33 65 13 68 33 65 44 6 33 65 44 6 33 65 13 6 33 68 33 65 7 cd Col En Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 52 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Telephone Directory P5 121 140 141 142 145 146 147 14A 143 150 ID DKI LOCATION ID TEL G3 ECHO 63 OXI DATA SYSlz1 LOCH 1238567890123856789012385678901238567890 of 33 5 OXI DATA 8948122 LOc4 6002 OEF 33 5 OXI DATA 818123 LOCH 0003 ON 33 6K ORI DATA ZY5124 LOc4 0004 33 5 LOZE 0005 ON 31 5 DATA 515126 LOc4 6005 33 68 OXI DATA 818127 LOZE 0007 ON 33 6 DATA S S128 LOc4 0008 of 33 6K OXI DATA S S129 LOZE 0009 ON 33 6K DATA S S130 4 1234567890123456789012345678901234557890 33 5 M 7 lo OXI DATA 218140 LOC4 0010 33 5 OXI DATA 515141 Lost 0010 UK 3 5 OXI DATA ZY2142 LOC4 0010 335 DATA 515143 LOC 0
45. 815174 18176 815139 TELEPHONE DIRECTORY P6 Locn loca Locn loca Loc loca Locn loca Locn loca Locn loca Locn loca Locn loca Locn loca Lot TEL lz2345572801 345572801 345572801234557280 noz 0003 uos nons DOUT 0008 gos lzi4he72001z345572001z3455 7500123455 72520 0010 noia 0010 0010 0010 0010 0010 0010 0010 Lee Teo Ge Teo 0010 1172411398 12 05 Gi BEcBHo Gi RATE cu i zu eon i zu i eon i zu eon i Zu n zu i eon i zu eon i zu eon i Zu eo y zu i n zu Fig 1 6 7 11 Telephone Directory P6 for OKIFAX 5900 33 08 33 68 33 03 33 68 23 8 33 68 33 03 33 68 13 05 33 68 13 05 33 68 13 05 33 68 33 03 33 68 13 05 33 68 33 03 73 65 33 08 n BODE Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 54 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Telephone Directory P7 LOCATION 132 183 134 185 125 12H 189 130
46. ADDRESS 3 msn SSH i ENTER WHEN CONE digit input by the pressing the SHIFT RIGHT key 4 When the CLEAR key is pressed a maximum of three characters are erased from the B3 ADDRESS 20 0 Oo 0 ENTER WHEN DONE ENTER WHEN CONE blinking cursor position to the dot position 5 The ENTER key is rejected if the numeric entry space delimited by dot is empty 83 IP ADDRESS B3 IP ADDRESS Boe 221 233 1051 H 181 233 105 EHTER WHEN EHTER WHEN 6 The right left shift key is valid during input Bi IP ADDRESS IP ADDRESS 181 233 105 1 181 233 105 Invalid ENTER WHEN DONE ENTER WHEN DONE 7 Whether the entered value is correct is identified when numeric entry between dots is B3 IP ADDRESS B3 IP ADDRESS cursor cannot be moved 206 isi B 0 203 181 0 over th amp numeric between dots ENTER WHEN ENTER WHEN determined as shown below e 3 digit entry When digits are entered e Less than 3 digits When the SHIFT key is pressed 8 The value that can be entered ranges from 0 to 255 but the suitable value depends on network limitation etc Bi ADDRESS IP ADDRESS 9 B D 9 is entered 01 Incorrect valua WHEN Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any up
47. Fui puezcp e 3 irn Pe ie ne Lr 1 1 2 bi AY rn pay La pau uos WX En NOU Ten GIC EE LU ERU HS KOR wi ier LL 282 Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 276 Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions 9 ISDN PC FAX G3 RX Option m 1 m B Pom 107 97 wee eed ne LF F T TJAN id Eii en pones pic V pi J TIRE ah Troes INTL ony I TRIFAN cand Brey EXP grani m connecte Hr boues ze DE Boor LX brand kei EE Tor RG HOH krre z PIPES aaa bira 11 manie aet Bie 13 ROS part
48. Image data for each dot on a line from the M76 board is received by the shift registers and latch registers The Letter size LED head are driven to radiate the image data on to the EP image drum 5 Fuser The fuser consists of a heater a heat roller a thermister and a thermostat An AC voltage from the power supply board H10 and Low Power Voltage Unit is applied to the heater under the control of the HEAT N signal from the M76 board This AC voltage heats the heater The M76 board supervises the heat roller temperature via the thermister and regulates the heater roller at a predetermined temperature about 185 C for OKIFAX 5700 5900 by connecting or disconnecting the AC voltage supply to the heater If the heater roller temperature rises abnormally the thermostat of the heater voltage supply circuit is activated to cut off the AC voltage supply forcibly Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 287 OKI Service Guide OKIFAX 5700 5900 Chapter B Print Operation Description B 2 Description of Print Operations B 2 1 Process Operations 1 Hopping and feeding 2 Charging 3 Exposure 4 Developing 5 Transfer 6 Fusing 7 Cleaning 8 Cleaning of rollers Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Excha
49. Item Specifications This mode is automatically switched to the FAX mode when TAD MODE is set to OFF 3 MEM MEMORY RX mode When a memory password was set this mode cannot be switched to another mode without entering the set password When printing memory data without returning to the standby state the flash memory is has not been written with data in the new mode after switching between modes under the above condition the password need not been entered again 4 PC mode PCFAX mode This mode can be selected only when MFPUNLOCK hidden setting is set to ON default 5 FWD FORWARDING mode redirecting mode This mode can be selected when FORWARDING No has been programmed This mode is automatically switched to the FAX mode when FORWARDING No is erased When G4 is selected neither T F nor TAD cannot be selected Monitor volume Set the monitor volume 1 Setting values OFF LOW MID HIGH MID HIGH selectable volume Set the buzzer volume communication end or off hook alarm 1 Setting values LOW MIDDLE HIGH selectable The key touch sound level is fixed at LOW User language Select the language used for LCD display or report printing 1 Setting values English Other Other second language GER German FRE French etc English Other is selected according to country code 10 Auto answer mode Set up the auto answer mode FAX TEL T F TAD MEM PC FWD The following restrictions are pl
50. LOCATION TEL Gi ECHD G3 RATE HODE DATA 5081 12145h57H20 2314557BH90 234557BH2 0 234 57B870 y 13 6 tz ALT 0101 OKI DATA 5752 ogad OFF T 13 68 Gi ALT 0102 DATA 143 0003 Del 53 ALT 0103 OKI DATA SY54 ono T 13 68 Gi ALT 0109 DATA 1445 Loeb 0005 Del 33 amp K ALT 0105 OKI DATA 5 0006 T 13 68 134 ALT 0106 0007 Del 53 ALT 0107 DATA SYSE 13 68 Od ALT 010A DATA S489 0009 Del 33 amp K f ALT 0109 DATA 91810 LOK 0010 UN T 13 68 134 ALT 0110 18 11 0010 Del 53 ALT 0010 OKI DATA SY5S12 LO r 2145b56TH90 214506TH90 24556725901234557280 T 13 68 Gd ALT 010 M EN in d m en an NE oll DATA 2Yy4220 0010 Del 53 ALT 0110 OKI DATA 91821 Lo oiu T 13 68 Od ALT DATA 24522 Lob o i Del 53 pe ALT 0010 OKI DATA 5Y533 oiu 13 68 Gi ALT 0010 DATA 23524 Lob 0010 Del i 53 ALT 6010 DATA 951525 oiu 13 68 Gi ALT 0010 DATA SFAI 0010 Del 34 6K ALT ODEI DATA SYT537 0010 T 13 68 Gi ALT 0010 DATA Loc 0010 Del 33 amp K Cok ALT 0010 OKI DATA LOC 1819
51. MEHO FOLLING TX RX TFRINT FECHE REPORT PRINT RESOLUTION Key x 2 TECHNICAL PRG iff ocar TEST SETUF 4 SYSTEM RESET ENTER Key TECHNICAL PRG 1 LOCAL TEST 1 SYSTEM RESET EHTER Key TECHHICAL PRO Key RESET 4 DEFAULT TYPE T Rey Key TESAHTEAL PRG Key SYSTEM RESET iBorrauLt TYPE SET s PC LEADING TECHHICAL PRG ENTER Koy d DEFAULT TYPE SET LOADING 6 4 LOADING PRG ENTER Key DEFAULT TYPE PO LEADING Bes FO LOADING 1 This mode can be selected when ISON board Is installed i Seg Saction 2 8 2 2 SETUP LOCAL TEST SYSTEM RESET DEFAULT TYPE SET PC LOADING 34 PC LOADING Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 89 Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 2 2 Technical Functions Operation 2 Setup 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 14 18 19 20 21 Service Bit Monitor Cont Country Code Time Date Print TSI Print TAD Mode Real Time Dial TEL FAX Switch MDY DMY Long Doc Scan Tone For Echo MH Only H Modem Rate T1 TX Timer Value T1 RX Timer Value T2 Time
52. OR OR OF OR OR OF OF OF OR OK OK GE OF OK GE OF OK OR OF OK OR OF OK Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 36 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Broadcast Confirmation Report P2 BROADCAST CONFIRMATION REPORT P2 LOCATION 10 141 143 0 195 141 14 4 151 153 155 20EIDATA 1572 ERIDATA 153 20EKIDATA 161 O0KIDATA l1 amp 3 OKIDATA 16520EIDATA 167 20RIDATA 184 171 0RIDATA 173 OKIDATA 175 20EIDATA 1772OERIDATA 173 20EKIDATA 1381 20EKIDATA 183 185 197 0 119 191 0RIDATA 193 1 183 19 7 0R TOATA 1995 201 203 20K TDATA 203 08 TOATA AU TZORIDATA AUGSUI ORIDEATA 211 213 215 217 2OEKIDATA AJl8 zOEIDATA 221 A25 O K IDATA 22 T7 OEIDATA 229 5 141 515143 515145 515149 515151 2Y52153 sY5155 S S157 515159 515161 SYS163 Srel SYS157 515169 815171 SYS173 2Y2175 SYS1177 SYS1173 815191 515
53. Preface This Maintenance Manual is intended for the maintenance personnel and describes the field maintenance methods for Second Paper Feeder option of OKIFAX 5700 5900 Series Facsimile Transceiver Refer to the Instruction sheet of High Capacity Second Paper Feeder option for equipment handling and operation methods Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 319 Service Guide OKIFAX 5700 5900 Chapter D Second Paper Feeder 1 Outline 1 1 Functions 1 2 External View and Component Names Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 320 OKI Service Guide OKIFAX 5700 5900 Chapter D Second Paper Feeder 1 1 Functions When the Second Paper Feeder is installed with the OKIFAX 5700 5900 series facsimile transceiver the Second Paper Feeder is connected to the facsimile by a connector The Second Paper Feeder supplies paper automatically through the operation of pulse motor hopping which is driven by signals sent from CPU of the Second Paper Feeder under the control of the facsimile The main functions are the followings e Paper that can be used Paper Type e Standard paper Xerox 4200 20 1 e Special paper
54. rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 302 OKI Service Guide OKIFAX 5700 5900 Chapter B Print Operation Description B 3 2 4 2 nd Tray Communication Error This error is generated if on sending a command to the 2 nd tray is returned no status 90 ms or an undefined status However in case there is no status when reset it will be considered that the 2 nd tray is not mounted Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com mu Page 303 OKI Service Guide OKIFAX 5700 5900 Chapter B Print Operation Description B 3 2 5 Cover Open Cover open sensor 0 indicates an open cover When the cover is closed the CU control unit section sends the reset signal and processes in the same way as if the power has been turned on Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 304 OKI Service Guide OKIFAX 5700 5900 Chapter B Print Operation Description B 3 3 Recoverable errors The three recoverable errors are listed in the table below Description and Supervising Sensor 2 nd tray route open Paper supply route from the option 2 nd tray to the main bo
55. 237 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting 7 19 Multiple Document Feeding Definition Multiple document feeding Multiple documents are not separated and they are fed at the same time during one feeding operation The leading edges of the documents are aligned Align them Yes The separation rubber is dirty Clean it Mo After pushing the separation rubber assembly does it return to the original position Mo Check the ADF spring and the back up plate Yes Replace the separation rubber x Yes Check the roller ADF Return to section 7 1 1 assembly Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 238 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting 7 20 Document Skew the document quides set to meet the document width Are the documents straightly loaded along the guides Yes The documents have the same width No Yes The thickness of the document No 0 08 to 0 13 mm Multiple doc lt 0 06 to 0 15 mm Single doc Yes The documents normal Check points 1 Adhesive such as paste tape etc on the surface of the documents 2 The leading edges of the documents are rugged due to paste etc
56. 240 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting 7 22 Printer Unit 7 22 1 Precautions 7 22 2 Troubleshooting Flow Charts of Printer Unit Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 241 OKI Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting 7 22 1 Precaution 1 Points to check before correcting image troubles 1 Is the printer being run in proper ambient conditions 2 Have the supplies toner and the routine replacement part EP unit been replaced properly 3 Is the recording paper normal 4 Has the EP unit been loaded properly 2 Tips for correcting image troubles 1 Do not touch or bring foreign matter into contact with the surface of the drum 2 Do not expose the drum to direct sunlight 3 Keep hands off the fuser unit as it is heated during operation 4 Do not expose the drum to light for longer than 5 minutes at room temperature Table 7 22 1 LCD Message Trouble List The cover cover top is open Display alarm Display unit because of its life Display Display Recording See Table 7 22 2 Alarm Recording paper feed jam transport paper jam error Display jam ejection jam recording size error request Display recording paper Display Note No toner memory RX is ON Display Note No toner memory RX
57. 6 14 te EMS Gil py MOSS SHOOL LASGO RAATS eo x PR RC net cQ ep i 2 da hace m Apo DE z in EL 255 Lani I AME uci exea ae H HTE 597 ROE DES OO trama ilas E rici PO THA PALT ey AE Surg cores eee 1 Hari IEJ GHI be yt E BOGS ee Py IL gei dice TT Od Sar waa SAGEM GE ENH T 0 BS yay qa a Iura a Padres pur cm d 3 M gui 2 a E 25 m EE ux ho T ESM AGE BUE iat Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions Page 265 A2 1 Signal Flow Explanation 1 Copy 2 G3 TX MH MR MMR 2 1 G3 TX JBIG OKIFAX 5900 only 3 G3 RX MH MR MMR 3 1 G3 RX JBIG OKIFAX 5900 only 4 PC Print Option 5 PC Scanner Option 6 PC
58. ABZCDEPGHIJ73901 ABZCDEEGHIJ90123 Page 70 Service Guide OKIFAX 5700 5900 Chapter 1 General Information GROUP DIRECTORY P2 1 0 DATA 5 51 142 144 146 148 150 152 154 156 158 160 162 164 166 158 170 172 174 176 178 222 244 226 228 230 HU H B H I 12 24 1993 17 04 IDzOEI TARASAR I LOCATION ID KAI EIGYOU GBE RAI EIGYOU ZWE RAT EDSYOU GER EKAI EIGYUUD PUL KAI EIGYOU BEL RAI EIGYOU EZPR EAI ZIGYOU AUS EAI ZEIGYUD HLNG EAI SISYA GBR KAI SISYA SWE KAI SISYA GER RKAI SISYA POL RAT SISYA BEL KAI SISYA AUS KAI SISYA HNG DATA INTL DATA IRL DATA SWE ABCOEPGHIU2Z3456 ABCDEPSGHIJ45678 1467890 ABCDEPGRIJS39012 ABCDEPGHIJO1234 Fig 1 6 14 3 Group Directory P2 for OKIFAX 5900 Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 71 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Group Directory Speed dial GROUP DIRECTORY 12 24 1998 17 04 TAERSAEI GROUP NO l1 OKRI DATA SYS LOCATION LOCATION 1 1234567890 2345678901234 567690 234567890 50 123456 01234507890123456 012345607890 100 GEL SHIBAURA Fig 1 6 14 4 Group Directory When the destination of Speed Dial 1
59. Bu 04 00 51 00 1 30 Qu 00 02 04 B Ain 39 50 an 33 50 po 0 po 01 02 00 01 Hl 00 ro 37 00 FL 00 0 81 gi 91 gu 20 90 20 92 dz qu od og 29 24 01 99 od 29 34 GE ag Qd od 81 Gc 01 od hz 13 09 ad 01 02 od od al 05 09 ag 00 Qu 20 34 61 pu 00 20 35 61 pu 00 01 81 Ed 00 Zt 00 02 zF 09 00 16 cu B 60 no 20 pz amp 6 20 pz po 0 00 00 02 05 00 AZ Ad 00 ro L 00 24 00 to QU 2 93 81 ai 23 81 43 El 1 23 qu a1 gn 20 ac 24 od ad 09 29 m i og Qu 00 ac 03 od 31 09 ad 09 02 od od ag 4 09 ag 20 01 20 pu 00 29 01 20 pu 00 30 00 08 01 00 AZ 13 09 00 02 B 20 01 35 p PE 20 01 35 po 0 00 32 pg 01 00 04 00 ro ac HE 00 ib 07 00 0 2 16 ab qu ab a0 a0 Jl 92 Ed
60. COUNT Te PRINT FROM MEMORY RING RESPONSE REPORT ENTER Key Key 400 11 69 CHG COUNT 1 2 count DETECT COUNTER 1 5 ENTER WHEN ES CHG Count VALUE 1 45 COUNT ENTER WHEN DONE ENTER Key OKIFAX 5700 5900 1 After the first digit is entered ENTER WHEN DONE is displayed Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 135 OKI Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 5 6 Report Options 70 MCF Single Loc OFF ON 71 MCF Multi Loc OFF ON 72 Image in MCF OFF ON 73 Error Report MCF OFF ON speed Access SETUP MENU B 5 INCOMING PTIONS 6 POLLING TX RX OPTIONS FROH 7 OPTIONS B REPORT PRINT ENTER Kay REPORT OPTIONS Key STNGLE Loe 71 MULTI LOC 72 IMAGE REPORT OPTIONS Key TO MCF SINGLE LOC wuLTz Loc 1 71 MCF HULTI Loc IHAGEE IH HEF REPORT OFTIONS ENTER Key IKAGE IH Her 71 HOP forF 2 IH HCE 3 T1 ERR REPOET HCF ENTER Key REPORT
61. Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com Page 309 Service Guide OKIFAX 5700 5900 Chapter B Print Operation Description B 4 2 Diagram Description of Print Operations Heat roller LED head Toner cartridge Dewvelapin l eveloping roller Charge roller Ep cartridge SS et n im Lever cha Resist roller ar CARTER Outlet sensor Back up roller EN Cleaning raller Inked sansar lever Hopping roller Paper cassette Paper sensor Transfer roller Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 310 OKI Service Guide OKIFAX 5700 5900 Chapter C Illustrated Parts List Illustrated Parts List Section 1 Cabinet Assembly Section 2 Control Panel Assembly Section 3 Printer Assembly Section 4 Base Assembly Section 5 Frame Assy Scanner L Section 6 Frame Assy Scanner U Section 7 Cables Option Boards Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 311 Service Guide OKIFAX 5700 5900 Chapter C Illustrated Parts
62. Fig 1 6 6 1 Configuration P1 In case of Service Bit ON Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 39 OKI Service Guide OKIFAX 5700 5900 Chapter 1 General Information Configuration P2 CONFIGURATION P2 12 24 1998 22 00 ID ODX amp g USER FUNCTION SETUP REPORT OPTIONS 70 gt SINGLE LOC OFF 71 gt MULTI LOc ON lt 72 gt MESSAGE IN MCF OFF lt 73 gt ERR REPORT MCF OFF LAN OPTIONS 80 gt AUTO TRAY SW OFF 81 gt PAPER SIZE OFF 82 gt LAN PRINT 30 SEC TEL NO 5699 17 FORWARDING NO 326242116 zy FORWARD P ERR 656992 17 RELAY REPORT NO 5411 17 ISDNM TID COUNTRY CODE 081 wa ISDN 02732442117 4 7 ISDN ID Okidata 4 7 ISDH SUB ADDRESS TMG 123456 4 7 Fig 1 6 6 2 Configuration P2 In case of Service Bit ON Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Guide OKIFAX 5700 5900 Chapter 1 General Information Page 40 Configuration P3 CONFIGURATION TECHNICAL FUNCTION SETUP SERVICE BIT MONITOR CONT COUNTRY CODE TIME DATE PRINT TSI PRINT TAD MODE REAL TIME DIAL
63. MULTI LOC On 72 gt MESSAGE OFF lt 73 gt ERR REPORT MCF OFF TEL lt 7 FORWARDING NC FORWARD ON 6992 v RELAY REPORT Fig 1 6 6 5 Configuration P2 In case of Service Bit OFF Skipped by xpara bit No LAN option board No G4 option board and registration of the incoming transmission TEL No 1 Title of the report 2 Date and time when the report was printed 3 Sender ID 4 User programmed function parameters Machine Settings No 10 to No 28 Dial Options No 40 to No 52 Incoming Options No 60 to No 67 Report Options No 70 to No 73 LAN Options No 80 to No 82 5 Telephone number 6 Forwarding number 7 ISDN TID Country code ISDN No and ISDN ID 8 ISDN SUB Address 9 Technical programmed function parameters e Setup No 01 to No 37 Note 1 Printed only when Service Bit ON 2 When Service Bit OFF printed or not depending on the xpara bit USER FUNCTION SETUP MACHINE SETTINGS No 26 POWER SAVE MODE is skipped at the time of COUNTRY CODE USA of DEFAULT TYPE 1 ODA regardless of the xpara bit 3 Printed when the MFP option is specified in Mfpunlock setup 4 Printed when the ISDN option is mounted At this time if any item is not registered only the content is left blank and its line itself is not left blank 5 Printed when the LAN option is mounted If the LAN option is not mounted all set
64. ORT ORT ORT ORT ORT ORT ORT ORT ORT ORT ORT ORT ORT ORT ORT ORT ORT IRTA TATA IRTA TATA TIRTA TATA IRTA TIRTA IRTA TATA 58170 815171 8151173 0174 8151178 515173 Fig 1 6 7 11 Telephone Directory P6 for 5900 TELEPHONE DIRECTORY P6 12 24 1388 Lotd Loca LoC LocH Lotd Lica Lotd LECA Lotd Low Lotd Loca LECA LoC Lotd IL2 kl lzi345575001231455725001234557580012345457584230 0003 090 0005 Hoos 0007 0008 0003 lz234557280123550728012342507850123425078 50 0010 0010 0010 0010 0010 0010 0010 0010 0010 lz23452572801235507280123425078530123425078 50 0010 17 05 GI ECHO Dx DET nk al1 ERTE 33 31 1 33 33 33 33 33 31 4 33 33 33 33 33 33 33 31 4 33 31 1 33 33 33 SR oh 59 d 59 Gal 59 Gal G3 59 Gal 59 Gal 59 Ga Gal Copyright
65. The image drum surface is charged to about 750 V by the contact charge of the charge roller When the light from the LED head irradiates the image drum surface the light energy generates positive and negative carriers in the CGL The positive carriers are moved to the CTL by an electrical field acting on the image drum Likewise the negative carriers flow into the aluminum layer ground The positive carriers moved to the CTL combine with the negative charges on the image drum surface accumulated by the contact charge of the charge roller lowering the potential on the image drum surface The resultant drop in the potential of the irradiated portion of the image drum surface forms an electrostatic latent image on it The irradiated portion of the image drum surface is kept to about 100 V Image drum CTL CGL UL Lm 750 Image drum surface potential 100 Charged part Charged LED 4 Developing Toner is attracted to the electrostatic latent image on the image drum surface converting it into a visible toner image Developing takes place through the contact between the image drum and the developing roller 1 As the toner supply roller rotates while rubbing on the developing roller a friction charge is generated between the developing roller and the toner allowing the toner to be attracted to the developing roller the developing roller surface is charged pos
66. ea 00 00 00 RATE ZSEX DATA 5 RATEIBPS HOTDEM TRACE 00 00 d dd d d d 43 0 00 00 c 00 o D 00 00 o5 10 00 o 0 00 00 S 00 00 00 c 00 2 DD nn gg DD O2 DD DD gF C2 00 0 DD DD ng co Fig 1 6 10 1 Protocol Dump P1 G3 Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Guide OKIFAX 5700 5900 Chapter 1 General Information Page 60 Protocol Dump P2 PROTOCOL DUMP P2 1272471198 RECEIVED PRAHE DIS FF tH OL 72 17 22 OO DD 00 gg gt DO nn DI 00 00 00 00 d c 00 00 00 SS c FF CO 04 2 B 3 45 Fa 10 90 FY 19 0 3 m 00 dd c2 00 00 00 5 5 00 00 00 00 00 00 00 00 00 co 00 00 co 0 gg dg c2 0 00 gg co np 00 00 00 00 69 00 00 00 gt 00 00 00
67. ol Gd 4 Gd ol Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com Telephone Directory P8 219 220 221 dz 2z3 225 J28 2 29 2160 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Page 55 LOCATICH DEI ORI 3 DEI 1 OKI 7 OKI DEI DEI DEI DEI DEI DEI DATA ID 54325211 arail12 SY DATA DATA 2 DATA 2 DATA 2 DATA 2 DATA 2 DATA 2 DATA 2 DATA 8182149 5818210 815130 TELEPHONE DIRECTORY P8 Loc LOCH Loc Lo d LOCI Loc LOCH Loc LOCI Loc LOCI Loc Loc LOCI Loc LOCI Loc LOCI lz 24 l1B5B TEL l12314557802022345578202234557820 234557820 0003 9009 0005 enean ana 0009 l21g50TH9UlI210526TH9Ul 214gS6TH Ul2149 56TB2U 0020 90 0 0020 90 0 0020 90 0 0020 90 0 0020 l21g30TH9Ul 2195S6TH9Ul 214gS6TH9Ul2149 56TB2U 17 05 3
68. 1 120 53430 1 02 121 51607601 22 122 15092931 jBiasSpingO 2 3 4077121 Frame LowerSubassy 124 53068901 Switch Arm Lever tt 125 5080501 JResettlevrlL 1 126 50924201 Reset Spring NM 1 27 51229401 1 1 1 2 53069101 DamperArmAssy 1 J 129 407774001 5 Assy 130 4076201 Guide Assy Eject_ 1 Cord LED Assy 36411 Screw 42 43 44 5 51 52 40891301 ilm FG FAX 40807201 Board 53 50809902 Stacker Cover Holder 2 55 140433308 56 140815606 Image Drum Kit 1 0 ES 45 56731701 Con Par 2 52 Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 314 Service Guide OKIFAX 5700 5900 Chapter C Illustrated Parts List Section 4 Base Assembly Rev OKIDATA PIN Description 3 Remarks 11 402755001 Plate Guad 1 1 1 2 156512801 DCFanMoor 1 1 3 40628501 X FX 176 120V Power Supply 4 406602001 M PowerUnitt HtO 5 40755111 Board M76 11 1 05900 5 40755112 X Board M76 12 1 05700 6 140730201 Plate Shield MCN 1 7 56730001 X ContactAssy Mo 1 8 40763001 X Sheet Insulaion 1 9 40729901 Cassette R 1
69. 2 VO mage Drurn unit 3 Fuser unit 1 Toner cartridge 1 Others No 7 Document feeder Jam occurrence and misfeeds in the automatic document feeder will be less than one in 500 operations for all specified documents Recording paper feeder Jam occurrence in the automatic paper feeder will be less than one in 1 500 operations and misfeeds will be less than one in 500 operations for all specified recording paper MTBF MTBF for the overall machine will exceed 3 000 hours of actual operation The MTBF will be measured at a confidence level of 9596 under controlled laboratory conditions will be based on 5096 transmit and 50 receive activities Battery 2200 e forRTC 5 years Lithium battery Not rechargeable e for memory 300 cycle of charge discharge Manganese dioxide battery Chargeable Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 200 OKI Service Guide OKIFAX 5700 5900 Chapter 6 Cleaning and Maintenance 6 2 Routine Inspection Basically the routine inspection of following items is performed about half yearly or every one year after the machine is installed The description of routine inspection is shown in Table 6 2 Table 6 2 Routine Inspection Part Name Expected Use Before Replacement Reference It
70. 244 SETUP ENTER Key 20 HL EQUALIZER 2 9 2 2 5 ATTENUATOH 744 222222222222 11 22 T F ATT T Key 4 Key Access T Key TTE SETUP 7 2i ATTENUATOR rw 2 9 2 2 6 TONE A 22 TONE Mud 23 T Key SETUP Key Za T F ek 2 8 2 2 7 2 ir ATT d 24 RING DURA 1048 T Key ud SETUP EMTER Key 23 MF ATT 2 9 2 2 8 RING DURA 108 24 Rino DURA 25 CHL TIHING lOGHS T Key l Kay mM MM as SETUP ENTER Key 24 RING DURA LOMS 25 TIMING 1lOONS 2 LEG HEAD STEOQBE 6 9229 CML TIMING 00MS lt a T Key Mn i a ENTER Key UN 26 2 92 2 10 LED SETUP CHL 100H5 T ren HEAD 27 T Key ENTER Key By 27 MEDIA zi LED HEAD STROBE 27 TR LATCH CURRENT ENTER Key SETUP T Key ag SETUP LATCH CURRENT 27 B LATCH CURRENT 1 24 V34 TX T 228 LATCH 23 TX SYMBOL RATE RETRY 31 NSF SWITCH 30 SYM
71. 25 54 39 DAL PREFIX 51 FLS EARRTH HOBRMAEL c 52 OKIFAX 5700 5900 Some options of the DIALING OPTIONS menu cannot be selected depending on the destination of delivery machine specs and machine settings However numbers related to speed access are fixed If there are unselective options these numbers become discontinuous 1 This setting can be skipped when ISDN board is installed However this setting can be made only when service bit is set to ON Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 128 OKI Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 5 4 Dial Options Table No Item J J Specifications 40 tries Sets on the redial tries to meet the regulations of the installed country 1 Setting values Country code Other than FRE 0 10 in one try steps FRE 1 5 in one tray steps Interval Set an automatic redialing interval to meet the regulations of installed country 1 Setting values Country code Other than FRE 1 6 in one minute steps FRE 1 12 in one minute steps Auto Start Determine whether a call is to be originated automatically without pressing the START key after specifying a destination with a speed dial key 1 Setting values ON Automat
72. 4 30 of the 179 Replace the stepping pulse motor motor Is it normal Replace the TOSB 2PCB board Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 337 Service Guide OKIFAX 5700 5900 Chapter D Second Paper Feeder 5 Connection Diagram 5 1 Interconnection Diagram 5 2 PCB Layout Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 338 Service Guide OKIFAX 5700 5900 Chapter D Second Paper Feeder 5 1 Interconnection Diagram Stepping motor MOTOR TQSB 2PCB PU OPTSCLK N OPTSDR N To OKIFAX 2350 2450 facsimile transceiver Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 339 Service Guide OKIFAX 5700 5900 Chapter D Second Paper Feeder 5 2 PCB Layout TQSB 2 PCB MOTOR e MOTOR Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 340 Service Guide OKIFAX 5700 59
73. 8 REPORT PRINT oBLocarron 10 SETUF ENTER kay LOCATION fis PEED DIAL ENTER kay Speed Dial e GROUP 1 BATCH TX LOCATION PROGRAM 1 SPEED DIAL GROUP zBanour i BATCH TX PROGRAM 2 GROUPE ENTER key BATCH TX TIME apparten TX 4 FORWARDING LOCATION PROGRAM 3 BATCH TX 4 ENTER key FORWARDING 5 FORWAED OH F EER LOCATION PROGRAM 4 FORWARDING ENMTER key 5 F ERR 5 RELAY REPORT FORWARD P ERR LOCATION PROGEAH 4 FORWARDING EHTER key 5 FORWARD F ERR RELAY REPORT Mo REPORT Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 117 OKI Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 4 1 Location Program 1 2 No item Specifications Speed Dial Register speed dial number LOC NAME ALT Communication parameters Only LOC may be registered If NAME is omitted location search will not be made 1 Number of speed dials OKIFAX 5700 1 140 1 40 are assigned to ONE TOUCH keys OKIFAX 5900 1 230 1 80 are assigned to ONE TOUCH keys 2 Number of characters that can be enter
74. 91 od 49 08 01 b dO 01 00 91 Qu 0 cu ag 00 00 01 00 c 0 00 12 60 02 00 Cl 13 00 ro 00 01 00 0 50 Jl gi 91 3l ac 93 gn 20 93 20 09 99 09 99 od od od od od 20 El od Q3 3 4 01 Qu 00 ac od 39 09 ad Ad 60 od od A3 09 ag PROTOCOL DUMP P2 12 24 1558 15 00 ID ORI GO 90 09 00 00 96 00 DO 00 90 09 00 00 90 09 00 00 96 09 00 00 90 09 00 00 J GO 90 od 00 00 90 09 00 00 96 00 DO 00 90 09 00 00 90 09 00 00 96 09 00 00 90 09 00 00 90 b GO 90 od 00 01 01 18 20 00 pu 00 18 20 00 cl pu 00 ol 13 1 00 at 08 00 30 81 Qu 00 01 B ib 32 PE 30 30 00 20 06 00 go 00 ro 41 2 00 31 00 37 3H 16 Ag 50 ag Ip 91 qu 43 gn 20 dh Fig 1 6 15 2 Protocol Dump P2 G4 option 01 91 21 20 cl ag Qu od 01 09 oz 09 99 i3 zc 99 od 1E A 09 ag 2D 31 10 01 pu 00 20 31 10 pu 00
75. BPX for any updates to this material http bpx okidata com 284 OKI Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions 3 Electrophotographic Process 1 Electrophotographic process The electrophotographic process is outlined below 1 Charging The surface of the image drum is charged negatively and uniformly by applying the DC voltage to the charge roller 2 Exposure Light emitted from the LED head irradiates the negatively charged surface of the image drum The surface potential of the irradiated surface attenuates to form the electrostatic latent image corresponding to the image signal 3 Development and residual toner recovery The negatively charged toner is brought into contact with the Image drum adhering to the electrostatic latent image on the image drum by static electricity This adhesion causes the electrostatic latent image to change to a visible image At the same time the residual toner on the image drum is attracted to the developing roller by static electricity 4 Transfer When paper is placed over the image drum surface the positive charge which is opposite in polarity to that of the toner is applied to the reverse side by the transfer roller The toner is attracted by the positive charge and is transferred onto the paper This results in the transfer of the toner image formed on the image drum onto the paper 5 Cleaning The cleaning roller temporarily attracts the residual toner on
76. DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA ID 531561 1 S S5 6 STHET SoSH 25740 SYARI SYSE 5158 51585 S SH6 ZYESBRH BYSBH TELEPHONE DIRECTORY P3 LOCF LOCE LOC LOC LODE LOC LOCR LOC LOC LOTE LOSE 12 24 1998 IDz EI TEL NO 1214557BH901214567H901214567B8901214567830 0002 0093 anos 0005 anon 0009 121456578901234567T890123456780012345678900 0010 9040 001 0 9020 0010 001 0 0010 121455TBH901231456TBH901234567H901234567H90 0010 17 05 Gi BCHO Fig 1 6 7 3 Telephone Directory P3 for OKIFAX 5700 23 33 68 33 6 33 65 33 68 33 65 33 65 13 65 13 33 68 43 65 33 68 13 5E 33 68 33 68 33 68 13 68 33 6 el Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 46 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Telephone Directory P4 91 93 94 95 95 T 95 23 109 119
77. DATA DATA DATA 5 DATA DATA DATA DATA DATA DATA DATA DATA DATA SYs 1 2 SY DATA SY DATA DATA DATA DATA DATA SY DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DISTANT SYS 26 2 SYS 2H svYs i SYs 31 32 5 5 33 5 34 SYs 35 SYS 36 37 55 38 STATION ID 12 24 1998 13 10 5 MODE CALLING CALLING CALLING CALLING CALLING CALLING CALLING CALLING CALLING CALLING CALLING CALLING CALLING CALLING CALLING CALLING CALLING CALLING CALLING CALLING CALLING CALLING CALLING CALLING CALLING CALLING CALLING CALLING CALLING CALLING CALLING CALLING CALLING CALLING CALLING CALLING CALLING CALLING HODE POLLED 123456789012345678901234 POLLING PAGES 003 001 ggz ggz 002 002 002 ggz ggz 002 002 002 ggz 002 002 002 ggz ggz 002 002 002 ggz ts 002 002 002 ggz ggz 002 002 002 ggz ggz 002 002 002 ggz PAGES OOS Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 23 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Active Memory Files P2 ACTIVE MEMORY FILES P2 12 24 1898 19 10 IDsOD S PERSONAL BOX BOX NO MODE ENTRIES PAGES 01 CONF 03 020 02 CONF 01 002 03 01 005 04 CONF 01 005 05 POLL
78. DIS DTC DCS NSF NSS NSC 13 Transmitted telephone number 14 Transmitted SEP SUB 15 Common information of ITU T V 34 TX RX 16 Modem trace 17 RX DIS DTC DCS NSF NSS NSC 18 Received telephone number 19 Received SEP SUB 20 Common information of ITU T V 34 TX RX 21 Modem trace Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 61 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Self Diagnosis Report MAIN BOARD DEVICE ID HSF ISDN BOARD SELF DIAGNOSIS REPORT CPU EOH PROGRAM PROGRAMZ LANGUAGE DEFAULT DEFAULT MODEM RAM RAMZ CARTRIDGE VERSION HASH VERSION HASH VERS of HASH VERS TOW HASH VERS LOW HASH VERS OW 2 5700 PROGRAM VERSION HASH VERSION HASH 2 2E Fig 1 6 11 1 Self Diagnosis Report OR bbbb hhhh hhhh 12 24 1998 12 00 Takasaki 1 1 4 2 2 43 SELF DIAGNOSIS REPORT 2 24 1998 12 00 0 Takasaki BORRD CPU ROM VERSION EEEE Q
79. End buzzer sounding after RESULT OK display in the lower row on the LCD upon completion of flash memory update Start of loading data transfer by means of the copy command after chacking the LCD Loading data Waiting for transfer Retum to DOS prompt upon completion of transfer Jump to initial Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 359 OKI Service Guide OKIFAX 5700 5900 Chapter E PC Loading 3 2 3 Operation Flow e PC Loading 1 The machine is standby state with no document 2 Press the MENU key once 3 Press the RESOLUTION key twice The display will be shown the TECHNICAL PRG 4 PC Loading e Press the SHIFT DOWN 42 key four times The menu option 5 PC LOADING indicated by the blinking cursor is selected and press the ENTER SHIFT RIGHT gt key Note This mode can be selected when ISDN board is installed PAZLLIHG gt FROM HENORY B REPORT RESOLUTION Key TECHNICAL PRG 18 22 TEZT 2 SETUP 3 SYSTEM RESET TECHNICAL PRG 1 LOCAL TEST 3 SYSTEM RESET TECHNICAL FRG 2 SETUP RESET DEFAULT TYPE TECHNICAL PRG 3 SYSTE RESET SET 5 LOABING TECHNICAL 4 DEFAULT TYPE SET Bec LOADING
80. GBR IRL NOR 4 TIME DATE PEINT on SWE FIM DEM TCH POL SUI AUT BEL FAE POR ESP ITA AUS SIM HNG MEX SETUP ENTER Kay Q4 TIXME DATE FRINT 04 03 COUNTRY CODE Bore 04 DATE PRINT CMC OFF 05 TSI PRINT ALL ONCE ENTER Key ALL TIT 95 SETUP Y 05 TSI PRINT DATE 5 PRINT ON OFF HODE ON ENTER Key SETUP Ong 05 TSI PRINT ar 04 MODE PE OFF REAL SETUP i TIME DIAL zc MODE TIME DIAL OFF na TEL FAX SWITCH TYPEt ENTER Key T Key 4 Key T Key l Key ENTER Key ZETUP 07 REAL TIME DIAL SWITCH MDY DNTY ENTER Key T Key Key SETUP EMTER Key TEL FAX SWITCH sony 17 L ONHG bac SChH Key ENTER Key ZETIIP 09 19 pac 11 FOR T Key ENTER Kay SETUP 19 LONG Sean Lifirone FOR ECHO 12 MH ONLY Key T Key l Key SEDE ENTER Key 11 FOR ECHO 12 cuir 13 RATE ENTER Key T Key Key SETUB ENTER Key HH 13 RATE 14 TI TX TIMER VALUE ENTER Key T Key l Key SETUP ENTER Key 13 RATE Lara TIMER VALUE 15 TICRAITINER VALUE T Key 4 Key
81. Incoming Options No 60 to 67 Report Options No 70 to 73 LAN Options No 80 to 85 HEHU 5 LOCATION FECORAM 10 11 COUHTER ENTER Kay SETUP 1 ADJUSTHENT 1 ID PABSSWDRD PRG 3 MACHINE SETTINGS SETUP Key 1 ADJUSTMENT 2B IDs PASSWORD PRG 3 MACHIHE SETTINGS T Kay l Key SETUE ENTER Key ioe 2952 ID PASSWORD PRG ee TT ENTER Key i in 2 ID PASSWORD PRG 2253 SETTINGS SETTINGS p 4 DIAL OFTIONS Dec T 5 ENTER Key TES 3 MACHINE SETTINGS 2 9 5 4 DIALING OPTIONS OrfTIONS ll em 5 IMCOHING OPTIONS Key iui NN ENTER Key 4 DIAL OPTIONS 7 9 5 5 INCOMING OPTIONS SBINCOMING OPTIONS a REPORT T Key l Key ENTER Key AW INCOMING OPTIONS 2856 REPORT OPTIONS 7 OPTIOHZ dcc T Kay Key alii ENTER Key Pu 5 INCOMING OPTIONS 2 9 5 7 LAN OPTIONS 6 REPORT OPTIONS I n ae THUAN OPTIONS Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 120 OKI Service Guide OKIFAX 5700 5900 de Chapter 2 Installation 2 9 5 1 Clock Adjustment lt A
82. PPC sheets use of envelopes or thick paper is not possible e Cut sheet size A4 Letter Legal13 Legal14 e Special size Paper width 210 to 216mm Paper length 279 4 to 355 6mm Weight e 16 10 to 24 60 to 90 g m e Paper setting quantity 500 sheets of paper weighing 64 g m Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 321 Service Guide OKIFAX 5700 5900 Chapter D Second Paper Feeder 1 2 External View and Component Names Upper Plate sheet Guide Assy Front Plate Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 322 Service Guide OKIFAX 5700 5900 Chapter D Second Paper Feeder 2 Mechanism Description 2 1 General Mechanism 2 2 Hopper Mechanism Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 323 OKI Service Guide OKIFAX 5700 5900 Chapter D Second Paper Feeder 2 1 General Mechanism The Second Paper Feeder feeds the paper into the facsimile by receiving the signal from the facsimile which drives the pulse motor inside the Second Pape
83. TEL FAX SWITCH MEY DMY LONG DOC SCAN TONE FOR ECHO MH ONLY H MODEM RATE Tl TX TIMER VALUE Tl RX TIMER VALUE TZ TIMER 100 5 DIS BIT32 ERROR CRITERION OFF HOOK BYPASS HL EQUALIZER ATTENUATOR T F MF RING DURA 10MS CML TIMING 100MS LED HEAL STROBE MEDIA TYPE TR LATCH CURRENT Vi4 TX RETRY SYMBOL RATE NSF SWITCH ID TSI PRIORITY TONER COUNT CLEAR PARALLEL PICK UP PRINT PRIORITY JBIG FACILITY LLC CHECK 12 24 1998 22 00 ID OGDC ON ON DSA OPP ON TYPE TYPE ON OPP OPP OPP 33 6 059 035 130 ON 10 amp OPP 9 DE 19 DB 10 DB 3 DB 12 03 10000 MEDIUM ON 3429 ON ID OPP ON OPP ON 10 ON 4 Fig 1 6 6 3 Configuration P3 In case of Service ON B Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 41 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Configuration P1 USER FUNCTION SETUP MACHINE A MN MN M M MN ON CONFIGURATION P1 SETTINGS 10 gt AUTO ANSWER MODE 11 gt MONITOR VOLUME 12 gt BUZZER VOLUME 13 gt USER LANGUAGE 14 gt REMOTE DIAGNOSIS 15 gt TX MODE DEFAULT 16 gt NO TONER MEM RX 17 gt MEM FULL SAVE 18 gt INSTANT DIAL 19 gt RESTRICT ACCESS 20 gt ECM FUNCTION 21 gt CLOSED NE
84. bpx okidata com 260 Service Guide OKIFAX 5700 5900 Chapter 8 Dipswitch Setting Tables Portuguese This section gives the following instruction e DIP switch setting e Instructions of Marking with red oil ink e Putshort plug 40095701 into designated connector For details see figure below 200000 65555 695555 Put short plug 40095701 into connector indicated 600 Magnified figure 05 25 Marking a portion P with red oil ink Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 261 OKI Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions Preface This manual has been designed to provide basic information concerning the electric section for the component level maintenance of the OKIFAX 5700 OKIFAX 5900 facsimile transceiver It includes such information which will help maintenance personnel to understand the circuit operations This manual will also provide the reader information concerning the functions of units and the relationships among the units which will assist you in conducting unit level maintenance Detailed circuit diagram has been omitted from this manual to avoid duplications of contents with other associated manuals For information not contained in this manual refer
85. l gzoBIDATA SYSS 12 34567890123456768901234 001 1234567 9112145 1 901234 001 OF 123456567B90123456786501234 001 123456769012345676801234 004 OK 1234557550 123145578501234 0042 OK 1234557590 2345678901234 oo OK 1234567890123456768901234 001 1234556789201224557 901234 001 1234557B9012345575901234 001 OK 12345575850 231455 78501234 001 OK Fig 1 6 5 5 Broadcast Confirmation Report When the destination of Broadcast TX is specified by Speed Dial 1 50 and No 100 1 Title of the report 2 Date and time when the report was printed 3 Sender ID 4 Total numbers of pages in particular communication 5 Specified transmission time Time is not printed by automatic print out mode 6 Total transmission time 7 Required transmission address Speed dial 8 Registered location ID Speed dial or Identification of the remote station 9 Required transmission address Ten key dial 10 Transmitted number or pages for each address 11 Identification of the result of communication Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 38 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Configuration P1 USER FUNCTION SETUP CONFIGURATION P1 MACHINE SETTINGS 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
86. oue ow ow om o ox ox ow ur or 75 Fe mwremowy mue or o o or cw wr om te or uer ur wr cer OF OF 0n aen wr rpm o De urogx me o or or or or wr wr or OF ce t te cor cer OFF OFF OF E XXXsDEL XXX CO OXOXSDEI XXX Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 144 Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 8 Default Setting of Dial Parameters SERVICE ONTO Lov or or ow o om OFF HONOR CONT For por or ov om or COUNTRY CODE USA INT L IRL NOR SWE FIN DEN Us LTA GBR AUS NZL SIN HNG GER HUN POL SUI AUT BEL HOL FRE POR ESP ITA GRE AUS NZL SIM HNG LTA e g 3 4 7 048 2 Sir c 3 of X TIME DATE PRINT ore NL oF OW AL OME OF 5 ON OF Fon ow f on ow on ON TAD MODE 1 1 2 2 3 TYPE3 OFF OFF OFF 7 RELTMEDI mer Tvpa
87. s the MCNT R76 Board mounted properly Mount it properly Yes Table 7 22 3 ACTION 4 Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 246 OKI Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting Troubleshooting flow chart 3 Engine Controller Error Engine controller error ROM RAM error See Table 7 22 2 Alarm Display Tum on power again Does the PRINTER ALARM 2 message remain on display Mo 1 See Table 7 22 3 ACTION 5 See Table 7 22 3 ACTION 6 Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 247 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting Troubleshooting flow chart 4 Fuser Unit Thermal Error Fuser unit thermal error See Table 7 22 2 Alarm Display Tum on power again Is the PRINTER ALARM 4 message displayed with a delay Mo See Table 7 22 3 ACTION 7 Yes About 60 seconds later gt See Table 7 22 3 ACTION 6 on power again we gt See Table 7 22 3 ACTION 7 Is the heater free from See Table 7 22 3 ACTION 9 wire breakage see Table 7 22 3 ACT
88. the recording paper by the positive charge on the lower side of the paper The unfused toner image is fused on the paper under heat and pressure as it passes between the heater roller and the back up roller m 11 1 y L 4 i i fe 1 d C 4 i i 4 2 xi 1 P Back up roller 6 Cleaning EP dmm Residual toner on the Image drum is attracted to the cleaning roller temporarily by static electricity on the Image drum surface Power supply Transfer roller Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 158 OKI Service Guide OKIFAX 5700 5900 Chapter 3 Brief Technical Description 3 2 Actual Electrophotographic Process The electrophotographic process of the unit consists of six essential processes The following Figure 3 2 1 provides a general description 2 LED head 1 Charge roller Electro photographic drum Toner 6 Cleaning roller f j OY r E CHEN n bp 3 Developing roller UM 4 NS Recording paper Back up roller 4 Transfer roller Process 1 Charging 2 Exposure 3 Developing 4 Transfer 5 Fusing 6 Cleaning Figure 3 2 1 Actual EP Process Copyright 1998 Okidata Division of America Inc rights reserved Se
89. 0009 _ _ 0001 0003 0006 0007 0009 0000 000 0011 0013 0015 0017 0019 001 001 001 0021 0023 0045 0027 102 104 12 24 1998 17 04 LOCATION ID 1234567320123456739012345673201234356 1391 ORI SRISAURA FX 175 066 ORI FAX460M 125 105 1 OKIFAX2200 115 8 58 S400 1 2127 55 ABCDEPGRIJELMNO 0001 0004 0007 OKIDATA 000A 106 108 110 112 114 OKIDATA 0002 0004 OKIDATA 0006 OKIDATA 0003 OKIDATA 0004 OKIDATA 000C 116 118 120 122 124 126 128 130 132 134 136 138 140 OKIDATA 000E 0010 0012 0014 0015 0018 001 OKIDATA 001C OKIDATA 001E ORIDATA 0020 OKIDATA 0022 0024 0026 0028 Fig 1 6 14 1 Group Directory for OKIFAX 5700 Copyright 1998 Okidata Division of America Inc All rights reserved
90. 01 005 06 POLL 01 005 07 POLL 01 005 POLL 01 005 09 POLL 01 005 10 POLL 01 005 11 POLL 01 005 12 POLL 01 005 13 POLL 01 205 14 POLL 01 005 15 POLL 01 005 16 POLL 01 005 Fig 1 6 1 2 Active Memory Files P2 In case of more than 1 page Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 24 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Active Memory Files ACTIVE MEMORY FILES 12 24 1999 19 10 ID ODZ RECEPTION ENTRIES PAGES 05 020 TRANSMISSION DATE TIME DISTANT STATION ID MODE EAGES 12 24 13 00 ORI DATA 575 1 CALLING 003 12 24 15 30 ORI DATA 575 9 CALLING 002 12 24 15 50 DATA 5 6 10 CALLING 002 12 24 16 10 DATA S S 11 CALLING 002 12 24 16 30 OKI DATA 5Y5 12 CALLING 002 12 24 16 50 ORI DATA 5 5 13 CALLING 002 12 24 18 52 ORI DATA 5Y5 12 CALLING 002 12 24 18 53 DATA 5Y5 11i CALLING 002 POLLING TX REX DISTANT STATION MODE PAGES POLLED 003 12 24 12 05 123456789012345678901234 POLLING PERSONAL BOX NO MODE ENTRIES PAGES 01 CONF 03 0 0 02 CONF 91 002 03 CONF 01 005 CONF 01 uus 05 POLL 01 005 06 POLL 01 005 07 POLL 91 005 09 POLL 01 005 l4 POLL 01 uus 15 POLL 01 005 16 POLL 01 005 Fig 1 6 1 3 Active Memory Files In case of within 1 page 1 Title of the report 2 Date and time wh
91. 01 01 10 01 00 01 01 02 03 04 05 01 01 01 01 01 01 01 01 01 01 01 10 01 00 01 01 02 03 04 05 01 01 01 01 01 01 01 01 01 01 01 10 01 00 01 01 02 03 04 05 01 01 01 01 01 01 01 01 01 01 01 10 01 00 01 01 02 03 04 05 01 01 01 01 01 01 01 01 01 01 01 10 01 00 01 01 02 03 04 05 01 01 01 01 01 01 01 01 01 01 01 10 Fig 1 6 12 Debug Log Information Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 62 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Function List P1 FUNCTION LIST P1 12 24 1995 22 00 ID Odc Takasaki TO ACCESS PROGRAM ITEHS PRESS THE FEY TO LOCATE ITEM USE THE UP DOWNM ARROW FEY SELECT THE USING EITHER THE ENTER RIGHT ARROW TO QUICKLY ACCESS SPECIFIC SETUP ITEM PRESS THE FEY EHTER THE TWO DIGIT HUMBER OF THE SETUP OW THE KEY DELAYED TX DELAYED BATCH TX PRIORITY TX COMFIDEHTIRL TX TX POLLIWG TX EX PRINT FROM MEMORY PRINT MEG PRINT PERSONAL Box REPORT PRIWT FUNCTION LIST CONFIGURATION PHONE DIRECTORY GROUP DIRECTORY ACTIVITY REPORT ACTIVE FILES BROADCAST PROTOCOL DUMP NIC CONFIGURATION Ta LOG REPORT T GF LOG REPORT Led LOCATION PROGRA
92. 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 9 Service Guide OKIFAX 5700 5900 Chapter 1 General Information 1 4 2 Control Panel HERI RR LR RR ac wO RO UCP IQ NN zO cO vO NO pq Se 288 Oo SO MO lO gt 34 OKIFAX 5 4 5 6 HOOK 4 82 ub in XYZ HYPHEN OF ORIGINAL L a RESOLUTION __ SERCH mun m mo CI ze BS AM AS A cc Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 10 OKI Service Guide OKIFAX 5700 5900 Chapter 1 General Information 1 5 Basic Performance Specifications Table 1 5 1 1 8 Basic Performance Specifications Table 1 5 1 2 8 Basic Performance Specifications Table 1 5 1 3 8 Basic Performance Specifications Table 1 5 1 4 8 Basic Performance Specifications Table 1 5 1 5 8 Basic Performance Specifications Table 1 5 1 6 8 Basic Performance Specifications Table 1 5 1 7 8 Basic Performance Specifications
93. 2 9 4 1 Location Program 2 2 No Item Specifications 3 Batch TX time Set a batch transmission time 24 hour system When a time is specified locations can be specified during batch transmission operation 1 Number of batch TX times that can be registered OKIFAX 5700 5900 10 Speed dial numbers 31 40 are assigned Registration is enabled if the specified speed dial is not registered in the remote machine 2 Specifiable time range 00 00 to 23 59 Date cannot be specified Forwarding No Specify the destination of forwarding for incoming call When the transfer destination telephone number is set FWD can be specified in the AUTO ANSWER mode 1 Number of forwarding destination that can be specified OKIFAX 5700 5900 1 The HYPHEN key is prohibited when country code is set to FRE 2 Number of characters used to specify a destination 40 characters ten keys 0 9 PAUSE HYPHEN SPACE Forward ON Specify the destination of forwarding for no toner no paper reception When the transfer destination telephone number is set Forwarding can be transmitted to the specified destination at the time of message in memory for no toner no paper condition 1 Number of forwarding destination that can be specified OKIFAX 5700 5900 1 2 Number of characters used to specify a destination 40 characters ten keys 0 9 PAUSE HYPHEN SPACE The HYPHEN key is prohibited when country code is set to FRE Relay repor
94. 200 dul 203 203 205 206 207 2019 210 DAT DAT DAT DAT DAT DEI DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA 10 575132 575124 575120 2151871 STS138 575120 575191 1152092 5 75 93 575145 Svein 5 75 99 277810 TELEPHONE DIRECTORY P7 LOSE LOTE LOSE LOTE Lok LOT LOSE LOTE LO i LOTE LOSE LOTE LOSE LOTE LOSE LOTE LOSE LOTE LOSE LOTE LOSE TEL L234 B57f 20l1234267H2012 456782012 456 7890 0003 000 20005 0006 5007 DUOB ngon L2145607H9D0L21450TH3D121456 78302121455 7830 0010 2010 5010 20010 20010 20010 5010 0010 0010 78302121455 7830 5010 12 24 1998 17 05 Thee I 3 ECEC vn c on cH cn on on Fig 1 6 7 12 Telephone Directory P7 for OKIFAX 5900 GI RMIE 15 33 68 15 33 68 15 33 68 15 33 68 35 68 33 68 15 33 08 15 33 68 15 213 15 33 68 35 68 Gd ol Gd gd Gd ol Gd 1 ol Gd 4 Gd ol Gd
95. 233 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting 7 15 Tone TEL FAX Send Test Note The pseudo ring back tone is sent to the telephone line far TEL FAX automatic switching Connect oscilloscope probe across line terminals L1 and L2 Perform TONE TEL FAX SEND TEST See 6 12 Pseudo Ring Back Tone signal appears across L1 and L2 Yes MF signal appears across Fin 2 5 Pin 1 OV of CN201 C34 or H34 Y as Replace C34 or H34 Modem Board Signal route IC202 9 0203 5 7 1 203 2 15 CN201 2 MF signal appears across CN12 A8 B8 5 and CN12 A12 B12 OV of R76 board Yes Replace R76 Board Signal route CN11 A25 CN12 A8 5 signal route Replace Board CN3 15 1671 3 15 CN1 3 4 End Yes Solved No Replace MCNT R76 Board Possible cause CML signal Heturn to section 7 1 Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 234 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting 7 16 No Acoustic Line Monitor There are two source routes of acoustic line monitor a General communication signal b DP pulse signal MONITOR VOLUME Machine settings Mo 11 has been set to HIGH HI
96. 25 26 27 lt 2B A A A A wow Y Ww Y y oy y My Y oy DIAL OPTIONS 40 41 42 43 44 45 46 47 48 49 50 51 52 A A A A A h h wow Ww Y wy y yv oy y gt AUTO ANSWER MODE MONITOR VOLUME BUZZER VOLUME USER LANGUAGE DIAGNOSIS TX MODE DEFAULT TONER MEM MEM FULL INSTANT DIAL RESTRICT ACCESS FUNCTION CLOSED NETWORK TONER SAVE SENDER 10 l ST PAPER SIZE 2 ND PAPER SIZE POWRE SAVE MODE ISDN DIAL MODE SPEECH RECEIVE REDIAL TRIES REDIAL INTERVAL AUTO START DIAL DETECT BUSY TONE DETECT HF DP PULSE DIAL RATE PULSE MARE RATIO PULSE DIAL TYPE TONE DURATION PRX LINE FLS EARTH HORMAL DIAL PREFIX INCOMING OPTIONS 61 62 63 64 65 66 67 A A A A A A A gt wow YO Y Ww wy INCOMING RING REMOTE RECEIVE T F TIMER PRG CONTINUOUS TONE PC FAX SWITCH COUNT RING RESPONSE DISTINCTIVE RING 12 24 1998 22 00 IDsODC B FAS HIGH HILD LOW ENGLISH OFF STD NORMAL OFF OFF ON OFF ON OFF OFF ON LEETER LETTER 11 Gd MODE 4 ON 4 3 TRIES 2 3 4 ON OFF 2 49 ON 2 49 2 49 10 PPS s T 39 2 N 100 5 2 49 HORHAL nk ON 49 OFF 9 35 ON v 1 2 1 RING 2 49 a 9
97. 8012345 801234567880123456 7 50 0616 0016 0010 NOL 0010 0016 0010 0010 0010 0010 0010 1234567869012 3456789012 33567890 12 12 12 12 17 12 20 30 21 00 21 30 21 50 23 12 23 12 17 205 di ECHG i d o o d onu d on oH 4 on i on r i er i Fi ee i on Fig 1 6 7 2 Telephone Directory P2 for OKIFAX 5700 G3 RATE 13 13 68 33 68 33 68 15 13 68 13 13 13 33 68 13 68 33 68 13 68 33 68 13 68 33 68 13 68 33 68 33 68 33 68 13 ad ed Gd 93 G ad 4 Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 45 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Telephone Directory P3 61 52 53 65 B7 B Hl B2 T Oe OKI OKI DEI OKI OKI DEI ORT ORI ORI DATA DATA DATA DATA DATA DATA DATA DATA
98. ABCDEFGHIJKLMNCO 34 0001 0004 0007 4 lt 000 102 0002 104 0004 106 0006 10 0008 l110 OKIDATA 00A 112 000 114 000 116 0010 ll1B ORIDATA 0012 120 0014 122 0016 124 0018 126 001 12 130 OKRIDATA 001E 13220KIDATA 0020 134 OKIDATA 0022 136 0024 13B8 ORIDATA D026 140 0028 Fig 1 6 4 3 Broadcast Entry Report for OKIFAX 5900 1 2 Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 31 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Broadcast Entry Report P2 BROADCAST ENTRY REPORT P2 LOCATION ID 141 EAI EIGYOU INTL 133 l45zKAI EIGYOU DEN 147 KAI EIGYOU TCH 149 151 EAI EIGYOU FRE 153 KAI EIGYOU GRE 155 5 15 7 KAI SISYA INTL 159 KAI SISYA NOR 161 RKAI SISYA DEN 163 1 165 KAI SISYA AUT 167 KAI SISYA FRE 169 KAI SISYA GRE 171 1 515 173 0 1 DATA USA 175zOKI DATA BGR 177 0 DATA A21zABCDEPGHIJ12345 42J4 ABCDEFGHIJ34567 J415 AB
99. AC Cord Connection The power supply is provided as follows Normal input voltage 120V AC Voltage range 102 to 127V AC Normal input voltage 230V AC Voltage range 198 to 250 V AC Check whether the AC voltage of your input is within the above mentioned voltage range and if so check that the power switch is turned OFF After turning off the power switch connect the female plug of the AC cord to the machine and insert the male plug of the AC cord to the inlet receptacle Turn the power switch ON and check that the display shows TIME and MEMORY FREE 100 message indicating the standby mode am ue ue DUNS 1 Ili lii OQ d ll F s Power Switch x i Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 82 Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 7 Telephone and Line Connections 1 Procedure e Connect the lines Exchange line Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 83 OKI Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 8 Packing for Shipm
100. B G4 Ga Ga 153 Ga n Gal n Gal n Gal n Gd GS Gal Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 51 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Telephone Directory P4 91 93 94 9 87 n3 ita 112 111 112 115 114 115 116 117 115 113 122 LOCATION GET ORI GET ORI GET OKI ORT ra 1 Pm M am M inc OKI DATA S f1L0 Lech 0010 DATA 575111 0910 OKI S f112 Loci 0010 OKI DATA 5 6113 Lote 0910 OKI DATA S f114 Loci 0010 DATA SYS115 0910 OKI 555116 Loci 0010 DATA EYS117 0010 Zwaclla Loci 0010 OKI DATA EYS115 LOCH 1254567890123456789012345678901234567880 555120 Loci 0010 LATA LATA DATA IL 81591 Sao EXE33 EYES cw sni EYES TELEPHONE DIRECTORY P4 Loca Loci LocH LECH Loc Lote LECH Loci 1272411998 TEL lz 3452572801 3455728001 345572801 34557280 0902 0903 0005 090 0908 nons
101. Besides the above codes of 90XX the following codes are prepared for identifying an abnormal status in details 21XX For error codes in Group 3 transmission phase B 29XX For error codes in Group 3 reception phase B 39XX For error codes in Group 3 reception phase C 41XX For error codes in Group 3 transmission phase D 49XX For error codes in Group 3 reception phase D 90XX Common error codes AEXX ISDN Common error codes BBXX ISDN Dch layer 2 BAXX ISDN Dch layer 3 BCXX ISDN Bch layer 2 B2XX ISDN Bch layer 3 B7XX ISDN Bch layer 4 B9XX ISDN Bch layer 5 B8XX ISDN Bch layer 6 Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 214 OKI Service Guide OKIFAX 5700 5900 Chapter 6 Cleaning and Maintenance Service Code list Table 6 15 1 1 2 Description Successful end of communication STOP ey has been pressed while calling a remote fax Busy tone detected Dial tone not detected Line current not detected Calling and waiting for line connection time out 14C3 dialing limit time out Received signal other than DIS DTC Contents of received DIS DTC are faulty 2180 Transmitter tried to transmit by confidential transmission function but the remote fax has the capability of confidential reception 21B1 Transmitter tried to transmit by Br
102. Dump P1 Protocol Dump P2 NIC Configuration Banner Sheet Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Guide OKIFAX 5700 5900 Chapter 1 General Information Page 22 Active Memory Files P1 RECEPTION ENTRIES PAGES 05 020 TRANSMISSION 12 24 12 24 12 24 12 24 12 24 12 24 12 24 12 24 12 24 12 24 12 24 12 24 12 24 12 24 12 24 12 24 12 24 12 24 12 24 12 24 12 24 12 24 12 24 12 24 12 24 12 24 12 24 12 24 12 24 12 24 12 24 12 24 12 24 12 24 12 24 12 24 12 24 12 24 POLLING 12 24 TIME 13 12 13 13 17 17 00 03 00 05 14 14 15 15 15 15 lb 16 16 17 17 30 42 17 17 18 18 18 15 18 18 1 18 15 18 18 18 18 15 18 18 1 19 19 00 30 10 15 50 10 30 50 10 50 59 00 10 20 20 20 30 32 35 40 42 45 50 52 53 55 57 59 00 12 Fig 1 6 1 1 Active Memory Files P1 In case of more than 1 ACTIVE MEMORY FILES P1 DISTANT STATION ID ORI ORI ORI ORI ORI ORI ORI ORI ORI ORI ORI ORI ORI ORI ORI ORI ORI ORI ORI ORI ORI ORI ORI ORI ORI ORI ORI ORI ORI ORI ORI ORI ORI ORI ORI ORI DATA DATA DATA DATA DATA DATA DATA
103. E 4 Dux o c c c c mc m Connector CN1 Ground Terminal 5V SUB 1 8 5 CNT B10 A11 B11 12 8 1 16 CN1 B15 1 38 1 12 13 13 Figure 5 2 1 Measurement Points R76 Board Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 199 OKI Service Guide OKIFAX 5700 5900 Chapter 6 Cleaning and Maintenance 6 1 Replacement of Consumables The user or service personnel is required to replace the following items as consumable parts 1 User side Part Name Expected Use Before Replacement Reference Item No in Figure 6 1 Toner Cartridge 3 000 sheets 4 duty 2 500 sheet for OKI INT 1 ITU T document sample No 1 For the second or later cartridge to a new 1 0 Unit first toner cartridge installed in a new 1 0 unit will have a decreased yield I D Unit Image drum unit Image Drum Unit 9 000 sheets 1 page job 14 000 sheets 3 page job 20 000 pages continuous Part Name Expected Use Before Replacement Reference Item No in Figure 6 1 180 000 sheets 3 Separation The Separation Rubber will not require replacement for 4 Rubber at least 30 000 documents fed 4 Separation rubber Docurnernt exit Paper exit Tace down
104. Est id IE coge Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 275 OKI Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions 8 ISDN PC FAX G3 TX Option Ie HT Tt KATEL FP E zu Mesi XP Een ei inu esie ns bor FL a L bonc is LO zo rog TX bie por 00 3 Bird ii i r AS E TK Ba SE TX E lt same Diagram side view gt H pos ariak wed anda 11 X art Lo PH eee 57 Eee pes eh pico asi d prex ward I E 2 Aou i T B AL r E nita i peo i ugar i m m m m e HZ27 43 iG aps aun Dus eu Vr COH 11 wal 5 BG SCL ol
105. Fan Error B 3 2 3 Paper Feed Monitoring B 3 2 4 2 nd Tray Communication Error B 3 2 5 Cover Open Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 299 OKI Service Guide OKIFAX 5700 5900 Chapter B Print Operation Description B 3 2 1 Fuse Error The fuser error indicates an error in thermister on heater In case the fuser error occurs at the time of printing the heater is turned off soon but the printing continues of that page However if the error occurs before the write sensor is turned on the motor stops soon Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 300 OKI Service Guide OKIFAX 5700 5900 Chapter B Print Operation Description B 3 2 2 Fan Error The fan error is generated when the FANSNS signal lead goes 1 while the fan is running at full speed Operation of the FANSNS signal when the fan is turned on is described below I i I i Max3Sec Max3Sec Since the fan alarm is not monitored during printing the fan alarm does not appear from the moment the printing is started until the completion of printing operation In other words the printing will continue even if the fan alarm occurs during printing Copyrig
106. G3 fallback Handling in the G3 fallback c 2 o Q J J O O 5 5 m 2 lt lt D D lt lt 54 Call identity in use ON 55 call suspended ON ae has been cleared 58 ncompatible destination BA5B_ Invalid transit network selection BA5F Invalid message unspecified ON ING Pe Ising missing ___ implemented BA62 Message not compatible with call ON NG state or message type non existent or not implemented BA63 Information element non existent or ie not implemented 18464 invalid information element contents 0 state 66 on timer expiry msg fallback fallback o 18801 message wait time out BBO7 by network Bchlayer2 BCO2 2 times timeout 0 03 reception 04 004 FRMR transmission JON NG 05 The other party link disconnection A QjBC08 3timout NG 9 BDO SABMEwattimeot 04 NG Bchlayer3 B201 Theotherpartytermnalbus y B203 Jncorrctfaciityreqrlest NG 8205 Network congestion 0 NG B209 impossible failure or ___ absent 210
107. However if 1st cassette has recording paper LCD indicates the standby mode on the display and alarm message does not indicate JAM error Paper Inlet Jam Does paper jam at the Yes i inlet when the power is turned No Isthepaperlocated Yes above the sensor plate Hemove the paper inlet No 15 the sensor plate inlet Replace the sensor plate operating normally inlet Yes Replace the power supply sensor board or inlet sensor i 3 When the paper is fed in Yas does the paper inlet jam occur Is the paper being fedto No Replace the hopping roller above sensor plate i shaft assy or paper inlet cassette Yes Is the sensor plate inlet dis Replace the sensor plate amp Operating normally inlet i r Clean the inlet sensor on the power supply sensor board or replace the power supply sensor board or inlet sensor lt Are the hopping roller Yes and feed roller rotating E Set the paper properly A Yeas Replace the hopping i 5 the pulse motor roller shaft assy or turning one way clutch gear on the feed roller assy No 1 No 15 connector being Connect the connector connected Yes Check the coil resistance approx
108. IP Address 139 2 9 5 7 2 Subnet Mask 140 2 9 5 7 3 Default Gateway 141 2 9 6 User Default Setting 142 2 9 7 Technical Default Setting 143 2 9 8 Default Setting of Dial Parameters 144 2 9 9 Off line tests 145 2 9 9 1 Self Diagnosis Flow 146 ME Self Diagnosis Report 147 2 9 10 On line Tests 148 TM 2 9 10 1 Typical Transmission Flow Diagram 149 Table of Contents Page e 2 9 10 2 Typical Reception Transmission Diagram 150 2 10 Installation of optional units 151 2 10 1 Optional units 152 2 10 2 Memory Board Installation Instruction 153 2 10 3 Network Card Installation Instruction 154 2 10 4 G4 Board Installation Instruction 155 3 Brief Technical Description Electrophotographic Process Flow 156 3 1 Fundamentals of the Electro Photographic Process 157 3 2 Actual Electrophotographic Process 158 3 3 Board and Units 159 3 4 Overall Dimension and Mechanical Structure 160 4 Disassembly 4 0 General 161 4 1 Precautions for Parts Replacement 162 4 2 Tools 163 4 3 How to Disassemble and Reassemble 164 niu Whole Unit Picture 165 4 3 1 Document Table Cover 166 E 4 3 2 Rear Cover and NCU Cover 167 us 4 3 3 Main Cover 168 4 3 4 Operation Unit 169 4 3 5 NCU Board 170 4 3 6 171 4 3 7 172 us 4 3 8 Scanner Unit CIS 173 T 4 3 9 Stacker Frame 174 pe 4 3 10 Printer Unit 175 uns 4 3 11 Fan and F
109. LOZE ODLU CN 11 68 F cd ALTE 5122 LOCA cH i A3 BE BE 0010 52 DSI DATA 1521 0010 13 28 F cd ALTE 0010 Suyz24 LOCA ce i 15 BE 0010 25 DATA 37535 LOZE ODLU CN 11 08 F Gd ALTE 0010 zh S7514 LOCA 0010 cH i A3 BE DE ALTER 27 DATA SY327 LOZE ODLU CN 11 68 F Gd ALTE 0010 S7514 LOS ce i A3 BE BE 0010 29 DATA 37533 ETE pLa ETE D CN Gd ALTE 0010 LOCA 0010 cH i A3 BE BE ALTE 0010 Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 49 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Telephone Directory P2 TELEPHONE DIRECTORY P2 12 24 1998 17 05 Fig 1 6 7 7 Telephone Directory P2 for OKIFAX 5900 LOCATION IL TEL Gi EcHO Gi RXTE 31 1 Loc lz345672H801z23456728012345572801234557280 121142 33 08 ALTE 0010 12 DATA LocH nolo 12 17 13 8 ALT 0010 33 Later nolo 17 12 DH 23 05 ALTE 0010 34 DATA LocH nolo 1 13 8 ALT 0010 35 zYz215 Loc nolo 30 3
110. List Section 1 Cabinet Assembly 1 2 4072050 Covr Rear 1 3 407620001 jJCovr Side RF 1 0 4 4072040 5 140729304 X Covr Man 1 __ 6 40804001 X jCoverAssy Document Table 17 140761901 Cover Side Ly 1 8 51017201 Manual Feed Guide Assy 1 9 4047301 Cassette Assy Paper 1 10 40259701 Separation Frame Assy NM 0 11 40093802 SpringDamperAssy 12 40802601 X jFrameAssy Stacke FU 1 15 50709103 4 CSRING CS4 SUS 1 1 17 40802501 jGudeAssy Paper FU NM 0 2 18 407531 j Boad H34 11 0 1 19 407300101 Plate Shield NCU 1 1 20 404503 j Boad UNC 1 10 1 21 403031 22 40945401 Plate Assy Rear 1 Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 312 Service Guide OKIFAX 5700 5900 Chapter C Illustrated Parts List Section 2 Control Panel Assy Qty Remarks OF5700 OF5900 pue OF5900 Film One touch Sheet One touch c Q D 2 E 3 Z x N LO LL gt 0 lt A CN OD CN Rev LL gt l
111. Note 1 A choice of TAD mode is available by technical Function Setup 06 Note 2 The predetermined time is selectable between 20 or 30 sec e mode flow chart In case of TYPE 1 Even though the fax does not detect CNG signal the fax will go to receiving mode Indication of LCD Telephone call Calling Called 14 14 TAD Of manual party party transmission Ringing CML ON 2 15 Message from answer machine CNG Detection Period To record your message in answering machine BUSY Answering Machine Switches t FAA AUTO REC START UCML OFF e TAD mode flow chart 1 In case of TYPE2 If the fax does not CNG signal during working of TAD the fax will go to standby state 2 In case of TYPE 3 The fax does not detect CNG signal during 15 seconds from TAD operation starting The fax starts CNG signal detection after 15 seconds from TAD operation When the fax does not detect CNG signal and ends TAD operation on hook of TAD operation the fax return to standby state Indication of LCD V Telephone call Calling Called 14 14 manu lransmissiorn Ringing CML ON t 2 15 Message from answer machine 15 CNG is not detect To record your message in answerng machine TELEPHONE BUSY Answering Machine CNG Switches t Detection FAA Period X UCML OFF 14 14
112. OF OR OK OK OF OR OK OK OR OK OK ID ORKI LOCATION Z KI 4 OKI 6 OKI 8 10 12 O0RI 14 18 20 0K1 2 1 24 ORI 26 28 3O0 ORI 32 O0RI 34 36 38 0KI 40 0K1 J4 0ET 100 0 10 0 104 106 0K1I l08z0EKI 119 0 112 0 114 116 0K1 118 0K1 120 0KI 122 0 124 0 126 0 128 0K1 130 0K1 132 0 114 136 0K1I 138 0K1 140 0R1 DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA IL 5152 5754 5756 SYSE 5 810 7812 57514 57516 5 518 5 820 SY522 5 524 26 28 5 530 SYS34 SYS34 SYS36 5Y538 5 840 57 594 5753596 5 598 5 8100 SYS102 575104 55106 515108 55110 SYS112 575114 55116 55118 515120 3781422 SYS124 5 5126 SY5128 5 8130 SYS132 575134 55136 55138 515140 PAGES 001 001 001 001 001 001 901 001 001 001 001 901 001 001 001 001 901 001 001 001 901 001 001 001 001 901 001 001 001 001 901 001 001 001 001 901 001 001 001 001 901 001 001 001 Fig 1 6 5 1 Broadcast Confirmation Report P1 for OKIFAX 5700 RESULT OK OR OR
113. OKI Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 2 Technical Functions 1 This section explains items generally conducted by service personnel not by users 1 Step access 1 The machine is standby state with no document 2 Press the MENU EXIT key once 3 Press the RESOLUTION key twice The display will be shown the TECHNICAL PRG 4 Press the SHIFT DOWN key The menu option 2 SETUP indicated by the blinking cursor is selected and press the ENTER SHIFT RIGHT gt key 5 The display will be shown SETUP 6 You can access a desired function by switching among menus using SHIFT keys T 4 2 e 2 Speed access 1 The machine is standby state with no document 2 Press the MENU EXIT key once 3 Press the RESOLUTION key twice The display will be shown the TECHNICAL PRG 4 Typing a speed access number in the TECHNICAL PRG XX XX 01 to 37 display allows you to bring up the setting or registration screen directly Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 88 OKI Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 2 1 Technical Functions Operation 1 Select Menu is shown as below 1 Local Test 2 Technical Setup Go to Section 2 9 2 2 3 System Reset 4 Default Type Set 5 PC Loading 6 G4 PC Loading
114. OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 279 OKI Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions 12 G4 TX Option j ES PO P nonin nimii di DET T dip irri g raed CST EX Sabor C50 esum coin ahi HT dul in Veda nisi H e uds ES e Iu i ET LA beani Ob m oru EQUUM EM EAD pire mes and lt same Diagram side view gt EL ird pihi ae ned axi Tah UD CO Ee SM AUN 0 1 0 DO oe poo Nl PCC LA pz or 9 EEO HT lac LA DES 71 ADIT 5 i ey dkg i B Y BL 1 Avo m s i LEBL ZNL i k i BPO Jap ll La i NEC EH ONG GG 2 H220 Desi
115. ON OFF OFF OFF OFF OFF OFF OFF OFF OFF 38 ON OF OM OM OM ON ON ON ON ON ouow por or or or or or 98 E AXX EL XXX CO XXX ZOKI XXX CL AAXZ LANIEFI XXX Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Guide OKIFAX 5700 5900 Chapter 2 Installation Page 145 2 9 9 Off line tests 1 Purpose Activate self diagnosis which includes 2 Operations 1 Main board CPU ROM version printing CPU RAM check PROG version printing LANGUAGE version printing DEFAULT version printing MODEM version printing RAM check RAM check optional memory board 2 ISDN board CPU ROM version printing CPU RAM check PROG version printing RAM check DPRAM check 3 Printing function 1 The machine is standby state with no document 2 Press the MENU EXIT key once 3 Press the RESOLUTION key twice The display will be shown the TECHNICAL PRG 4 Press the ENTER SHIFT RIGHT gt key The display will be shown the LOCAL TEST 5 Press the ENTER SHIFT RIGHT gt key The display will be shown the SELF DIAGNOSIS Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Pa
116. PROGRAM SPEED DIAL GROUP BATCH TX TIME FORWARDING FORWARD ON RELAY REPORT NO SETUP CLOCK ADJUSTMENT lt 80 gt CLOCK ADJUSTMENT ID PASSWORD PRG lt 01 gt TSI CSI lt 02 gt SENDER ID lt 03 gt PERSONAL BOX lt 04 gt PAEEWORD lt 05 gt RESTRICT ID 6 Fig 1 6 13 4 Function List P1 In case of Service Skipped by bit No LAN option board and G4 option board Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 66 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Function List P2 MENU SETUP FUNCTION LIST P2 MACHIME SETTINGS 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 Y Y Y Y Y DIAL OPTIONS 40 41 42 43 44 45 A lt 50 lt 52 LI AUTO ANSWER MODE MONITOR VOLUME BUZZER VOLUME USER LANGUAGE REMOTE DIAGNOSIS TX MODE DEFAULT TONER MEM MEM PULL SAVE INSTANT DIAL RESTRICT ACCESS PUNCTION CLOSED NETWORK TONER SAVE SENDER ID 1 5 PAFER SISSE PAPER SIZE POWER SAVE MODE REDIAL TRIES REDIAL INTERVAL AUTO START DIAL TONE DETECT BUSY TONE DETECT MF DF PRX LINE DIAL IBCO
117. Packet that is not adaptable to status N transition Packet level ready state B211 Remote procedure error ON N P N ON ON B212 acket that is not adaptable to status transition DTE restart request state G G G B213 Local procedure error ON B214 Packet that is not adaptable to status NG transition Empty state B215 Packet that is not adaptable to status transition CO packet wait it ON ON J S C 14 transition During data transmission transition Outgoing incoming collision NG NG NG NG G N B216 Packet that is not adaptable to status ON transition CA packet wait transition CQ packet Unallowable packet Packet type not NG clear G B222 Unallowable packet Call by special N incoming logic channel B226 Unallowable packet Too short ON NG packet 227 Unallowable packet Too long packet NG ON which LCN LCGN is not 0 Unallowable packet Packet that is not adaptable to the facility B231 Timer time out CA packet wait time NG Out B232 Timer time out CF packet wait time ON Out Ee Call setting problem unallowable facility code Call setting problem unallowable ON NG facility parameter address is invalid address is invalid uu setting problem invalid facility ON NG length B246 Call setting problem call termination NG rej
118. Pinch R 1 115 150930101 Latch Spring 2 2 16 X 140915801 lt lt CapP2 1 117 40733601 Stopper Scanner 2 18 150410001 Sensor 2 19 50808701 1 1 120 X 5080801 1 1 121 51229501 20 1 1 122 40930201 Idle 275 15 md 124 50406101 SubRolerAssy 1 1 125 40731301 Guide Paper 1 1 26 27 Screws 1 298 5101102 lt Damper Rubber 1 Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 316 Service Guide OKIFAX 5700 5900 Chapter C Illustrated Parts List Section 6 Frame Assy Scanner U Frame Assy Scanner 0 0803401 4 gt z c 9 lun 2 gt lt lt lt a 2 Rev Lc 2 140731101 Frame Scanner U E Feed Roller 1 Assy Earth Plate SR Earth Plate SL 6 4080301 Plate Assy Pinch 8 40732001 5 _ _ 9 53339801 Back up Plate Gear Z22 Gear Z28 Gear Z16 SC Ring CS4 SUS 19 2 Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 317 Service Guide OKIFAX 5700 5900 Chapter C Illus
119. SEP and SUB frames are used for bulletin transmission and confidential reception respectively To assure communication with the existing machines this machine is designed taking into account the existing polling S bit and confidential NSS methods 04 Mem Password Set the password for using the Auto Answer Mode MEM Memory only reception mode Persons who do not know the password cannot make changes or print memory data in the Auto Answer Mode MEM mode This setting is disabled when Auto Answer Mode is set to MEM 1 Number of Mem passwords that can be registered OKIFAX 5700 5900 1 2 Number of characters used to specify a Mem password 4 characters digits only 3 Password check The entered password cannot be checked on the machine However it can be checked using RMCS 05 Restrict ID ISDN TID Register a restriction ID Persons who do not know the password cannot use the machine A restriction ID can be registered when Restrict Access machine setting is set to ON operation is restricted 1 Number of restriction IDs that can be registered OKIFAX 5700 5900 24 2 Number of characters used to specify a restriction ID 4 characters digits only 3 Password check The entered password cannot be checked on the machine However it can be checked using RMCS Set a terminal ID 1 Setting values This setting consists of the following Country code 3 characters digits only ISDN N
120. See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 47 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Telephone Directory P5 TELEPHONE DIRECTORY P5 lz 24 198B 17 05 LOCATION II TEL B3I ECHD 1 ERTE f 121 LATA 52121 112346615900123465780012346 578401234565 TAH LN i 33 68 y 112 DATA EYEl12z Lord i 31 5E J Gq 123 OKI DATA 52121 Loca 31 68 y 114 DATA 124 Lord 0004 i 31 5K J 125 Loc 0005 i 31 y 126 DATA 126 Lord 0005 i 332 E J 127 DATA 58127 y 128 DATA 1 Lord 0008 i 31 6E T 129 DATA 5120 Loca a3 y Gd 130 DATA EYEl130 123455789012345578901234557859012345857B 7D i 31 5K i 131 DATA 55131 Loca 0019 mi i 43 y 112 OFT DATA EYE132 Loci 0010 i 31 5H T 11 OKT DATA EY5131i Lote i 31 134 OFT DATA EYEl134 0010 i 31 5H T 135 OKT DATA 115 Loca i 4 i 135 OFT DATA 136 0010 i 31 5H 7 117 GRI DATA 0919 i 33 138 OFT Loci 0010 i 31 5H T 149 EI DATA UOLU i 24 140 OFT DATA
121. See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 69 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Group Directory P1 GEOUP 1 Le 11 13 15 17 19 21 23 27 29 31 33 35 a7 39 101 103 105 107 109 111 113 115 117 119 121 123 125 127 129 131 133 135 137 139 GROUP DIRECTORY P1 1 0RI DATA SYS1 LOCATION 12345687390123456733012345673901234567330 OEKI SBEIBARUER PA UBD EPR UIT7T5VP ENBEANC N1251HTL OKIFAX5600 ORTPAALOOG P 3X 2215 or 13 4200 OP 23 OF 21 12 M560 0 0000 0003 0096 9 0001 OKIDATA 00 3 QQS DOEKIDATA GGQO OKIDATA 000B OKIDATA 000D OKIDATA QOUE DOEIDATA 0011 0013 0018 0017 0019 DOERIDATA GQUIE 010 001 0 1 OKIDATA 002 3 OKIDATA 0025 12 14 16 18 20 26 28 30 32 34 36 40 102 104 106 108 110 112 114 116 118 120 122 124 126 128 130 132 134 136 138 140 12 24 1998 17 04 ID GRI TAEAZAEI LOCATION ID 1234587890123458789012345878901234587890 ORI SHIBAURA 175 FX 56 ORIPAKS 60K K125 U am
122. TOI EXEELTE pari lt same Diagram side view gt Er aede pih 01 35559 cL Lax 23 060 ied te Ligi 2 CRON CUM 1 3 Ere p die pite pazzi AE HEN IMOLA rn m 2 181 AL E 1 LEPEL SML a i GI Tihi Ora Ci pg 1 Li uum mmo Se Lai wah mo laki xd doce ipae HL NI jun 37 z EHE ES Van vat a M m Coa Se bE lcd Eb De pe Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 281 OKI Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions 14 LAN Print Option ive fv FH Inu Bi _ i i Opie binas pT kari Rhi i LEM LRH cir weed A OY LaH zd i eic er 2s Moe ine 212 ecd EC 4 14 TO 21 Epio pal SET HH para
123. Up to 40 digits 6 Programmed alternative destination ALT alternate TEL No telephone numbers 1 to 40 for OKIFAX 5700 1 to 80 for OKIFAX 5900 7 Programmed communication parameters e When an ISDN board is mounted G3 ECHO G3 RATE MODE e When no ISDN board is mounted G3 ECHO G3 RATE 8 Programmed batch transmission time e Batch transmission time can be set for SPEED DIAL 31 to 40 only Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 57 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Power Outage Report DATE TIME 12 24 10 16 12724 1 36 12 24 12 05 12 24 12 00 12 24 10 50 12124 18 00 iz z4 19098 15110 POWER OUTAGE REPORT DIZTAWNT STATION ID 1234567001 234567801 234 51420 OKT FAX 01 2020 05 5476 4300 CALLED 5 02 5460 CALLED Fig 1 6 8 Power Outage Report 1 Title of the report 2 Date and time when the report was printed 3 Sender ID 4 Reserved transmission date 5 Reserved transmission time 6 Communication time 7 Identification of the remote station 8 Mode of the communication CONF Confidential receptionCALLED Memory reception B C Broadcast TX 9 Total number of reserved documents or transmitted
124. Yes DARK LED lights Yes NORMAL LED lights Yes No LIGHT LED lights Yes STD LED lights Yes FINE LED lights Yes EX FINE LED lights PHOTO LED lights Yes No End Check the corresponding LED s on OPE board Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 230 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting 7 12 Tone Send Test Start Note 1 The tonal frequency 2100 Hz will be sequentially Perform TONE SEND TEST sent for 5 seconds on the line terminals L1 and L2 See 6 8 Note 2 As an example signal route uses the WNS NCU board Connect leads of frequency counter or oscilloscope across the line terminals Li and L2 Tones appear at bis Li and L2 Yes Tones appear across Pin 2 8 and Pin 1 0V of CN201 C34 or H34 Yes Heplace C34 or H34 Modem board Signal route 202 9 IC203 6 7 203 2 1 CN201 2 Tones appear across Pin A8 B8 5 and Pin A12 B12 OV of CN12 R76 Yes MCNT R76 board Signal route CN11 A25 12 5 Signal route Replace WNS Board CN3 15 16 T1 3 13 CN1 3 4 Yes Solved No Possible cause Replace MCNT R76 Board 77777 CML signal
125. a ring to line seizure 1 Setting values 1 ring 5 sec 10 sec 15 sec 20 sec selectable Selection is skipped over when the ISDN board is mounted selection allowed if SERVICE Distinctive Ring OKIFAX 5700 5900 Determine whether a distinctive is to be remembered and detected Only in GER SUI and AUT modes OFF is set as the default When ON is selected reception operation starts only when a remembered ring pattern is detected If it has not been remembered a ring pattern defined for each country as the default is used to detect it 1 Setting values ON Detected OFF Not detected SET Remembered Selection is skipped over when the ISDN board is mounted selection allowed if SERVICE BIT ON When changing the country code this setting is forcibly set to OFF case of applicable countries of remembered ring pattern Country code USA AUS NZL SIN and HUG OFF ON SET can be selected as default Except for above country OFF SET can be selected as default Note Setting values are defined for each default type Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 134 Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 5 5 1 CNG Count INCOMING OPTIONS 4 PC FAX SWITCH SB POLLIWG THRE 5
126. and TIME DATE PRINT is set to ALL a TSI is printed on all received pages In other cases a TSI is printed on the first page only When a TSI has not been registered but a personal ID has been registered the personal ID is printed Reference TSI Transmitting Subscriber Identification Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com m Page 102 OKI Service Guide OKIFAX 5700 5900 Chapter 2 Installation Service Personnel Initial Settings Table 2 9 2 3 3 11 Specifications Switches between TAD modes For external telephone answering This setting is required to determine whether TAD is to be device selected in the AUTO ANSWER mode and set the fax operation to be performed after completion of TAD side operation response In the TAD mode a message is recorded in the telephone memory if the telephone connected externally answers automatically when the facsimile is ready for reception After completion of message recording the line is switched to the facsimile If CNG is detected while the telephone is answering automatically reception starts immediately 1 Setting values OFF TYPE1 TYPE2 TYPES selectable Relationships between settings and operations are as follows OFF TAD cannot be selected in the AUTO ANSWER mode When operation ends witho
127. be monitored after a specified time lapse about 5 sec If this setting is ON the line will be monitored till the end of communication 1 Setting values ON Monitored continuously OFF Not monitored continuously The tone level can be adjusted by setting Monitor Volume 1 Setting values Select a country code USA INT GBR IRL NOR SWE FIN DEN GER HUN TCH POL SUI AUT BEL H OL FRE POR ESP ITA GRE AUS NZL SIN HNG LTA MEX The setting data must be transferred to the G4 board Setup a dial parameter when changing a country code Distinctive ring sets to OFF In case Country code is changed in FRE Forcibly set to 7dB when the attenuator setting values are set between OGB to 6dB Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 101 OKI Service Guide OKIFAX 5700 5900 Chapter 2 Installation Service Personnel Initial Settings Table 2 9 2 3 2 11 Specifications Time and date print Determine whether the date and time set on the local machine are to be printed at the beginning of the received image 1 Setting values OFF ONCE ALL selectable OFF Not printed ONCE Printed on page 1 only ALL Printed on all pages 5 TSI print Determine whether a TSI is to be printed in the received image 1 Setting value ON Printed OFF Not printed When this setting is ON
128. board with 2 each screw Then fix Plate Rear Plate RHeatr Cover jack 4 Attach Cover Rear Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 156 Service Guide OKIFAX 5700 5900 Chapter 3 Brief Technical Description Paper eject raller Charging ay m ws i Paper p selector Cleaning Developing i ng eject Sr up DN IN Ini s nlet sensor Fusin s a Outlet sensor 9 4 2 Y Paper Paper T registration V Supply write sensor Heater roller Back up roller Transfer Resist roller Hopping board roller roller Image production Paper Fusing Cleaning Transfer developing Paper feed Paper hopping Path of pape feeding Direction of dm rotation of th image drum Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 157 OKI Service Guide OKIFAX 5700 5900 Chapter 3 Brief Technical Description 3 1 Fundamentals of the Electro Photographic Process The electro photographic process involves six sub processes 1 Charging 2 Exposure 3 Development 4 Transfer
129. d ga H1 Az 84 AS HT AS 80 LOCATION ORT ORI ORT ORT ORI ORT 1 ORT ORT ORT ORT OR ORT ORT ORT ORT ORT ORT ORT DATA DATA DATA DATA DATA 5 DATA DATA DATA ODATA DATA ORTA DATA Dn Tn DATA DATA 19 EYED LIE EYEDR3 gyed Sri 88 Ec Syed EXGHS Tuch Tuc EXER mua TELEPHONE DIRECTORY P3 12 24 1948 17 99 TEL WO f EDUHD Ga RATE LOCE 1234 5572B801234 5572801z 34 5572801 345578287 DM J 33 ALTE 0010 Lock OFF 1 33 68 ALTE 0010 LECE noni 4 31 68 ALTE 0010 Lock 33 62 ALTE 0010 Lock 0005 J 31 68 ALTE 0010 nons i 33 62 ALTE 0010 LECE 0007 31 68 ALTE 0010 nons Gx 33 amp E ALTE 0010 LECE 0003 on F 31 68 ALTE 0010 LOCE 123458750101234587510123458575001224567510 DM 4 ALTE 0010 _ LECH 0010 31 68 ALTE 0010 LocW nolo LIH J 33 LECH 0010 OW 31 68 0010 OH 34 OF 0010 31 68 LOCF nolo OH 33 0010 i 31 68 LOCF 0010 n 33 GE 0010 OH f 31 68 12345575880123455758012J345 0578801234505 7830 LH T 1 LOCH 0010 OH i Fig 1 6 7 8 Telephone Directory P3 for OKIFAX 5900 BODE
130. display Loading data Waiting for transfer PC LOADING display in the upper row and HECEIVING display in the lower row on the LCD during data receiving Return to DOS prompt upon Hash check and flash memory update completion of transfer after tha end of receiving End buzzer sounding after RESULT display in the lower row the LCD upon completion of flash memory update Jump to initial Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 356 OKI Service Guide OKIFAX 5700 5900 Chapter E PC Loading 3 2 PC Loading by Manual Operation 3 2 1 Explanation of Procedure 3 2 2 Procedural Sequence Diagram 3 2 3 Operation Flow Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 357 OKI Service Guide OKIFAX 5700 5900 Chapter E PC Loading 3 2 1 Explanation of Procedure Loading shall be performed as shown below when the PC loading function is selected by key operation by a service man 1 Activate the MS PC DOS with the host PC and the MFP connected via the Centro cable 2 Input the copy command from the MS PC DOS on the PC to output the loading data file in binary specification to the LPT1 in order to tr
131. frame assy 2 Remove the screw 1 and remove the earth plate 2 Remove the sensor lever 7 and remove the ground plate 6 Remove the gear 3 and remove the metal bush 5 and Hopping Roller shaft Assy 4 3 Remove the E ring 11 and remove the one way clutch gear 12 on the right side of the feed roller 10 Note The metal bush 13 also comes off Be careful not to lose it Hopping Roller Shaft Assy E Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 332 OKI Service Guide OKIFAX 5700 5900 Chapter D Second Paper Feeder 4 Troubleshooting 4 1 Precautions Prior to the Troubleshooting 4 2 Preparations for the Troubleshooting 4 3 Troubleshooting Method Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 333 OKI Service Guide OKIFAX 5700 5900 Chapter D Second Paper Feeder 4 1 Precautions Prior to the Troubleshooting 1 Go through the basic checking items provided in the facsimile Handbook 2 Obtain detailed information concerning the problem from the user 3 Go through checking in the conditions similar to that in which the problem occurred Copyright 1998 Okidata Division of OKI America Inc All rights
132. from 0 to 15 dB in one dB step Technical function No 22 4 TEL FAX mode is available by Technical Function No 08 Telephone call Calling or man Jaa transmission Ringing Ring Back Tone Load document Press START NSF CSI DIS Button Manual Transmission DCN Notes 4 Ring Back Tone 1 sec ON 3 2 sec OFF Called TEL FAX mode party CML ON 2 1 sec TEL FAX Automatic Switch Over Time 20 35 sec CML OFF CNG Detection Period LIFT HANDSET Indication of LED 14 14 T F 3 AUTO REC START CRI TORTO RECEIVINS To detect CNG signal 2 When you want to talk by phone pick up handset 3 The called party can send CED to the calling party immediately to start FAX communication if the CNG is detected during the period 4 If the fax does not detect CNG signal during working of TEL FAX mode LCD display indicates LIFT HANDSET Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 112 OKI Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 2 5 TAD mode e TAD Telephone Answering Device e TAD can be connected to external telephone terminal to record your messages e TAD records your speech and switches an automatic voice message response to the calling station
133. gear e Operation Toner Low is detected by monitoring the time interval of the encounter of the magnet set on the sensor plate and the magnet on the stirring bar Operation during Toner Full state Stirring Gear Section e The stirring bar rotates due to the mechanical transmission of energy Originating from the interlocking with the stirring gear Stirring Bar _ Even when the magnet on the stirring bar reaches the maximum height the stirring bar is pushed by the stirring gear since the other side is being dipped in the toner Sensor Plate Toner Sensor Operation during Toner Low state e When the stirring bar reaches the stirring Bar maximum height it falls to the minimum height due to its own weight since there is no resistance provided by the toner on the other side Because of this the time interval during which it is in encounter with the magnet of the sensor plate becomes longer By monitoring this time interval Toner Low state can be detected Sensor Plata Toner Full State 160 ms t1 lt 0 8 sec TNRSNS N t 2 63 sec gt LOW state 11 gt 0 8 sec TNRSNS N 2 63 sec e When the Toner Low state is detected 2 times consecutively Toner Low is established When the Toner Full state is detected 2 times consecutively Toner Low is canceled e When there is no change with the toner sensor for 2 cycles 2 63 sec x 2 or more then the Toner
134. gu n2 20 30 qu 29 01 ag 99 od 29 01 ag Qu 00 Qm od 29 09 ad lE aa od od 81 09 09 ag 20 01 12 pu 00 20 01 dz pu 00 Bu 2E 04 00 cu 00 30 Qu 00 02 00 B 20 Cl PE 20 00 pz 23 00 00 06 00 0 re 00 ib 00 00 0 2 16 30 au I B 30 26 3l Jl 20 92 20 da gn 20 20 qu 29 29 og 99 od 29 Al 29 ag Qu od Cu 43 od 25 01 09 ad 02 3E od od AS od 09 ag 20 20 pu 00 20 06 20 pu 00 81 41 00 00 02 00 oo 26 01 09 00 05 00 B 20 90 cz 20 80 po 0 00 pz 25 00 00 30 02 00 ro 01 no 00 AL 00 00 ro 2 91 22 au 91 22 35 50 Jn 91 gu 31 gn 20 93 20 qu 29 15 og 99 od 29 15 ag Qu od 03 04 od ag 03 09 ad 02 5 od od az 09 09 ag 20 Bl 35 pu 00 20 E1 15 p 00 30 00 00 02 1 00 35 1 09 00 01 00 B 01 cd PE 01 EL po 00 00 08 02 00 00 03 00 ro CE 03
135. is installed When it is not installed none of LAN related setup items can be selected None of them can be selected during NIC initialization Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 139 Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 5 7 1 IP Address This function is used to display the IP address from the NIC confirm the data from the terminal and change settings LAH OFTIONS 2 LAN PRINT ADDRESS Bi ENTER Key IP ADDRESS os 121 223 1051 ENTER WHEN DONE IF ADDRESS 206 181 2353 19 ENTER WHEN DONE ENTER Key Entering an IP address value 6 FOLLING TX RX 7 FEON HEMOEY 8 REPORT 83 Key 400ms 1 Setting data is received from NIC When HSP error has occurred during the data reception the machine returns to the LAN OPTIONS menu screen after FUNC NOT AVAIL is displayed during 3 seconds 2 When three digits of the network ID or host 10 have been entered the blinking cursor automatically moves to the position following the dot 3 When three digits have not been entered the blinking cursor position moves to the next IF ADDRESS 20 0 ENTER WHEN
136. md amar 7 nrH pud 1 11 204 PRAD KHI Hun LEIH JH MISSY EOL A 1 cx RSs pero pus i 7 EE TEE Le DOES XI mm Sie eet Brem cou Apa Sey 1 i IFTUD E iex i ja CEATH HEE BL x eris Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 267 Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions 2 G3 TX MH MR MMR urere a 11 corregido be one Kd noi zi i 14 Eipre EYP 1 4 I 1 ihan i AE m m LAH t eare bnar vea ce DUE Eod bin A cae MOR ME MT 2 ITA part EDE i2 m i pari T1 Bar
137. occurs together with a hash match error i e runaway G4 board loading can be performed following the procedure mentioned above Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 362 OKI Service Guide OKIFAX 5700 5900 Chapter E PC Loading 3 3 2 Sequence Diagram MSIPC DOS start state After completion of G4 board loading operation PC LOADING is displayed on the Gh by looking at the LCD or second line on the LCD and the Ready listening to the buzzer sound buzzer sounds After checking on the LCD data has been received for one execute the copy b command minute after the MFP system got ready to start transfer of loading for loading ERROR CODE xx is data displayed on the third line on the LCD and the error buzzer sounds xx stands for an error code Waiting for transter L4 While data is being received HECEIVING is loading displayed on the third line on the LCD i After completion of reception a hash check is carried out WAIT is displayed on the third line on the LC The G4 board loading data temporarily stored in the DPRAI When transfer complete the is then transferred to the G4 board DOS prompt appears again G4 board loading data transfer via DPRAM When the flash memory content
138. of characters used to register a TSI CSI 20 characters ten keys 0 9 HYPHEN SPACE setting data must be transferred to the G4 board 02 ID Register a sender ID 1 Number of characters used to register a sender ID 32 characters Ten keys 0 9 characters uppercase and lowercase characters special characters PAUSE HY PHEN SPACE The setting data must be transferred to the G4 board 03 Personal Box Open close a personal box confidential and bulletin When the specified box has not been opened CONFIDENTIAL or BULLETIN POLLING can be selected When the specified box is opened as a confidential box CONFIDENTIAL or CLOSE can be selected When the specified box is opened as a bulletin BULLETIN POLLING or CLOSE can be selected 1 Number of personal boxes OKIFAX 5700 5900 16 boxes 1 16 The user can set these 16 boxes as confidential and bulletin boxes as desired 2 Confidential A box used only for confidential reception Either sub frame or Oki mode NSF can be selected When a confidential box is opened a password must be registered so that other persons cannot print data Password 4 digits 0 9 only 3 Bulletin Poll A box used for bulletin transmission It is opened to multiple persons Password setting is not required An SEP frame can be used for bulletin transmission A document is assigned to a box so that data can be obtained from this box
139. or initialize the following data to factory default settings a Location data b Configuration data default 2 Procedure TECHNICAL PR 5827 UP sBsvascEM RESET 4 DEFAULT SET ENTER Key SYSTEH RESET Key avi DATA CLEAR 2 LOCATION DATA CLE 3 COHPIG DATA CLE ALL DATA CLEAR ARE YOU SURE ENTER Kay CLEAR ENTERAR T Key SYSTEM RESET ENTER Key LOCATION DATA CLA kay 1 ALL DATA CLEAR ARE YOU SURE 7 roca vron DATA CLK CLEAR CONEIG DATA CLR WHEN 3 Sec T Key 4 Key SYSTEH RESET ENTEH Key COHFIG CLR ENTEH 1 ALL DATA CLEAR ARE YOU SURE 7 2 LOCATION DATA CLE CLEAR CLE ENTER WHEN Sar Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 213 OKI Service Guide OKIFAX 5700 5900 Chapter 6 Cleaning and Maintenance 6 15 Service Codes The service code can be printed on Activity Report to recognize the result of each communication 2 The activity report indicates the code 0000 should a communication terminates on normal status as a service code 3 The activity report indicates one of the codes of 90XX should a communication terminates on abnormal status as an error code 4
140. paper in the paper cassette see Table 7 22 2 Alarm Display Has the paper casette been loaded Load recording paper Is recording paper out Mo see Table 7 22 3 ACTION 14 Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 250 OKI Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting Action Items Printer Unit LCD Message Table 7 22 2 Check MCNT R76 Board Check H10 Board cover open switch e cover open switch connection Check MCNT R76 Board Return to Section 7 1 Replace the EP Unit and clear Drum Count Section 6 3 Check installation of MCNT R76 board POWER SUPPLY UNIT board Check MCNT R76 Board Check thermister resistance of about 200 kilo ohms at room temperature and about 140 kilo ohms at high temperature POWER SUPPLY UNIT Check connection between the PWU and the fuser assembly heater thermostat Check PWU Check Sensor E magnet H hopping roller pulse motor MCNT R76 Board Action of Idle gear P Check Gear T MCNT R76 Board H10 Board Check exit sensor lever PWU Check MCNT R76 Board CO Check H10 Board MCNT R76 Board Note M76 board for OKIFAX 5700 5900 is shown as MCNT R76 Copyright 1998 Okidata Division of America Inc rights reserved Se
141. plug of the AC cord from the AC receptacle 3 Disconnect the line cable from the machine b Reconnect the machine in the following procedure 1 Connect the AC cord and line cable to the machine 2 Connect the AC inlet plug to the AC receptacle Turn on I the power switch of the machine 2 Do not disassembly the printer as long as it is operating normally 3 Do not remove parts which do not have to be touched try to keep the disassembly to a minimum 4 Use specified service tools 5 When disassembling follow the laid out sequences Parts may be damaged if these sequences are not followed 6 Since screws collars and other small parts are likely to be lost they should temporarily be attached to the original positions during disassembly 7 When handling IC s such as microprocessors ROMs and RAMs or circuit boards do not wear gloves that likely to generate static electricity 8 Do not place printed circuit boards directly on the equipment or floor 9 Remove the 1 0 unit image drum unit Open the document cover and stacker cover then remove the 1 0 unit Caution Do not expose the I D unit to direct sunlight To protect the I D unit against room lights cover it with A4 size paper or the like Document cover Board of Part Adjustment a NCU board DIP switches to be placed in the same position as on the removed board Refer to Chapter 8 b LED printhead When the rank marking of the re
142. reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 334 Service Guide OKIFAX 5700 5900 Chapter D Second Paper Feeder 4 2 Preparations for the Troubleshooting 1 Display on the Operator panel The status of the problem is displayed on the LCD Liquid Crystal Display on the Operator panel Go through the appropriate troubleshooting procedures according to the messages displayed on the LCD OKIFAX 5900 DF CRICIMAL l start lt ERNE rnc Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 335 Service Guide OKIFAX 5700 5900 Chapter D Second Paper Feeder 4 3 Troubleshooting Method When a problem occurs go through the troubleshooting according to the following procedure Problem accurs Troubleshooting according to the LED status Message List see 4 3 1 Carry out detailed troubleshooting according to the Troubleshooting Flow see 4 3 1 LCD Status Message List section 4 3 1 Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 336 Service Guide OKIFAX 5700 5900 Chapt
143. set Alarm during prefeaed SENS CALIBRATION a E CALIBRATING _ Stand By Normal end Abnormal end and STOP key ZENS CALIBEATI ULI SENS CALIBRATION RESULT OF ERROR SENS CALIBRATION DOCUMENT End of feed Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 205 Service Guide OKIFAX 5700 5900 Chapter 6 Cleaning and Maintenance 6 7 LED Test 1 Purpose To check all LEDs on operation panel by lighting 2 Procedure LOCAL TEST 2 SENS CALIBRATICN TEST 1 TONE SEHD TEST ENTER Kay STOP Kay Lan Tes LEDs go on off in the following order 1 ALARM 2 DARK 3 NORMAL 4 LIGHT 5 510 6 FINE 7 EX FINE a PHOTO g All LED EXECUTING FRESE STOF TO LEDs 1 9 go in the above order repeatedly until the STOP key is pressed Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 206 Service Guide OKIFAX 5700 5900 Chapter 6 Cleaning and Maintenance 6 8 Tone Send Test 1 Purpose To send the G3 tonal frequencies to the line 2 Procedure LOCAL TEST 3 LED TEST TEST 3
144. the DRAM in the MFP main unit Next this data is transferred to the G4 board through the dual port RAM hereafter called the DPRAM system MFP main unit gt G4 board program transferred through the bi Centro interface mp 54 board program transferred through the DPRAM See 2 3 1 Operating Conditions Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 351 OKI Service Guide OKIFAX 5700 5900 Chapter E PC Loading 2 3 1 Operating Conditions 1 G4 board PC loading is started when the following operation is performed with a G4 board installed in the MFP main unit Operation of G4 board PC loading key when the MFP is in the normal standby state Unlike the PC loading to the MONT there is no other methods for starting loading such as the method by which a special operation is performed For details on the key operation see Section 3 2 3 Operation Flow 2 Since the G4 board PC loading function is performed using the program in the flash memory in the MFP main unit G4 board PC loading cannot be done when the machine does not start normally due to a flash memory hash error It is a matter of course that G4 board PC loading can be performed normally even if a flash memory hash error occurs on the G4 board side 3 The PC has no dedicated application for G4 board PC loadi
145. the transferred image drum with static electricity then returns the toner to the image drum 6 Fusing The transferred unfused toner image is fused to a sheet of paper by applying heat and pressure to the image An electrophotographic process timing chart is shown in Figure 2 5 au jo uomnejoJ jo uonosl Jaded jo 4 sade BuidojJa4 ep Buruea 5 Bursn yale uononpoad aeu 49 04 Ayddns J8MO Buiddoy 131593 dn yoeq Jade Hm Ja SLIEJ 105098 Jaju Josuas Jade E dn aoe Ajddins 1804 190 Duido sAa I pueys ei msodxj jade Jano 4 J8uo seg 1944202 Ajddns lamog 1 peau Ajddns samog 0 4 29104 pala Jaded Figure 2 4 dois paa 440 05495 LNO 440 205095 NI HE paa N SNSLNO SNSNI NO WH L N LNIdd Figure 2 5 Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for
146. this material http bpx okidata com 13 OKI Service Guide OKIFAX 5700 5900 Chapter 1 General Information Table 1 5 1 3 8 Basic Performance Specifications ltem Specifications Document stacking Documents up to 297 mm in length which meet the basic weight and thickness specification will exit on the stacker and documents of Letter or A4 size will stack in sequence The first sheet will be fed first in the feeder and will exit on the stacker with printing side down I Recording paper or sheet For the first or second recording paper cassette 1 Type Plain paper cut Bond paper Xerox 4200 type or equivalent 2 Size ISO A4 210 mm x 297 mm NA Letter 215 9 mm x 279 4 mm 8 5 inch x 11 inch NA Legal 14 215 9 mm x 355 6 mm 8 5 inch x 13 inch 3 Weight 16 lbs to 24 105 60 to 105 gm base weight Base weight is defined as the weight of 500 sheets of 431 8 mm 17 inch by 558 8 mm 22 inch or 1 sheet size 1000 mm by 1000 mm 4 Thickness 0 08 mm to 0 13 mm 5 Condition New paper For the manual loading feeder 1 Type Plain paper colored paper printed paper envelope 2 Size LA Letter A4 NA Legal Executive A5 A6 etc 3 Weight thickness and condition Same as above Note One single sheet should be loaded on the manual paper feeder for one occasion For best results use Oki Data recommended papers 1 Xerox 4200 20 16 75 gm base weight paper 2 L type paper for photo printers Recording paper casse
147. this setting OFF DCS OKIFAX 5700 5900 transmission is performed NSC is not sent even if the Oki NSF is received Relay initiate transmission operation cannot be performed If REMOTE DIAGNOSIS is set to ON although NSF Switch this setting is set to OFF an NSF is sent and sent immediately if Oki s original function is ON confidential etc Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 109 Service Guide OKIFAX 5700 5900 Chapter 2 Installation Service Personnel Initial Settings Table 2 9 2 3 10 11 ID TSI priority Toner counter clear Determines whether the personal ID or TSI is given priority during LCD display and printing 1 Setting values ID Personal ID is given priority TSI TSI is given priority 20 ITS PRIORITYETSI Priori LCD display during LCD display during communication commurnacatian Description in communication Description in communication management repart management report 1 High Personal ID 2 csi TSI Calling No 3 Calling ID Parsanal ID M Low CalingNo No Shaded combinations do not exist actually Determine whether the toner counter can be cleared regardless of the service bit setting ON OFF 1 Setting values ON Gan be cleared OFF Cannot be cl
148. to OKIFAX 5700 OKIFAX 5900 CIRCUIT DIAGRAM PARTS LIST Appendix C Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 262 Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions Service Caution DANGER Do Not You may be subjected to high voltage electric shock by touching the following parts without an insulating material l ouch following parts without an insulating material HIGH VOLTAGE High voltage unit P b Contact assy Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 263 Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions A1 1 Unit Configuration and Block Diagram 1 The unit configuration is as follows OKIFAX 5700 OKIFAX 5900 ASSEMBLY Figure A 1 1 Unit Configuration Modifying Standard 1 MONT R76 OKIFAX 5700 R76 2 OKIFAX 5900 2 V 34 Modem C34 H34 3 NCU UNC WN5 DN5 FN5 4 Operation Panel Board P76 Main P77 One touch 5 High voltage Power Unit H10 6 Low voltage Poewr Unit MPW2520 120V MPW2420 230V 7 Toner Lock Board TLK Option 8 Optional Memory RA 2M byte RA 2 4M byte 9 G4 Board G4A 10 Adapt
149. to 7 shooting Table Use the Troubleshoot Image Problems using Flowcharts Table 15 Section 7 1 22 3 image Problems Problems not indicated by LCD messages LCD Message Troubleshooting Table Category LCD message display Trouble shooting flow chart number Cover open 14 14 FAX The cover cover top is open COVER OPEN Image drum alarm 14 14 FAX CHANGE DRUM because it is near its end of life Engine errors Engine controller error Opt 2nd PLEASE CONFIRM Tray PLEASE CONFIRM PLEASE CONFIRM jam error CONFIRM AND STOP transport jam ejection jam recording size error REPLACE PAPER recording paper REPLACE TONER CART Note No toner memory RX is ON 14 14 FAX Toner is running low REPLACE TONER CART Note No toner memory RX is OFF Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com
150. to this material http bpx okidata com 236 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting 7 18 No Document Feeding Note This section places an emphasis on troubleshooting of mechanical portions Therefore it is recommended to replace the MCNT R76 Board first and then if not solved follow this flow chart Start Checking Points Load documentis Mo LCD works Check PC1 and the scan motor Yes Control panel ura i ui Close the control panel unit closed firmly Yes Leading edge of 795 Stretch it out use the carrier X document s is curled sheet Mo Make a copy of the document by using an office copy machine thick document s Yes 20 15 then transmit the copy Too many document s Yes Reduce the number of documents 50 A47 on the feeder Make a copy of the document Yes by using an office copy machine then transmit the copy Use the carrier sheet Coated document s Mo Are there bits of paper orX Yes adhesive tape on the document transport route Remove them then clean the surface of the scanning route Heplace the roller ADF assembly sub roller and or the separation rubber Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com
151. will be selected automatically Related item e Technical Function Setup No 22 T F tone attenuator User Functions Incoming Options No 62 T F timer Prg MDY DMY Select a date display mode for LCD display and report printing 1 Setting value MDY Month Day Year DMY Day Month Year selectable Long document SCAN Determine whether long documents 380 mm or longer are to be scanned during transmission or copying 1 Setting values ON 1500 mm or 60 minutes OFF 380 mm or 60 minutes 60 minutes Transmission time Tone for Echo Determine whether an echo suppressor protection tone is to be added This setting is required when the line condition is poor overseas communication etc 1 Setting value ON Added OFF Not added During speed dial transmission this setting is ignored because communication parameters are referenced This setting affects the following settings Echo Protection Ignore 1st DIS DIS Timer Tone for Echo Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 104 OKI Service Guide OKIFAX 5700 5900 Chapter 2 Installation Service Personnel Initial Settings Table 2 9 2 3 5 11 T F LL a No 12 MH e Determine whether only MH coding is to be handled forcibly Switches the function of limiting the image compressi
152. 00 Chapter D Second Paper Feeder 6 Parts List Section 1 Cabinet amp Cassette Assembly Section 2 Mechanical Assembly 3 153075304 Cover 4 150221501 nnerGuideAssy 5 _ 150107304 Cassette Assy 2nd Tray 1 2 6 53345801 Separation F FrameAssy 1 7 153075201 Cover Rear 8151023401 Ground Stick Finger 9 50224041 HoppingFrame Assy 1 2 10 51608901 Metal 1 11 5235014 Gear Z70 41 12 504121 Lever Sensor P 4 13 50222501 FeedRollrAssy 1 2 14 566339001 Cable amp connector 1 45 5651221 SteppingMotor 41 2 46 571001 11 17 5125901 4 224 2 18 51239101 8720 1 19 510221 4 41 2050222301 SecondCassette Guide L Assy 1 21 50409501 Hopping Roller Assy 1 2 22 50222201 Cassette Guide Assy 1 23 51401101 One wayClutchGear 1 24 55078102 4 TQSB2PCB 1 25 7 1 26 50927502 5 Spring 1 2 QCassettteLocklevr 41 28 A JLoksSping 1 29 515001 Pull Block 1 30 X J JShetSping 4 31 JShetLink L 32 a JjShetLink IR Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 341 OKI Servi
153. 00 Chapter E PC Loading 6 List of Error Causes and Corresponding Codes The table below lists the error causes likely to occur during PC loading and the corresponding codes When an error occurs the corresponding error code is displayed the buzzer sounds in the corresponding pattern and transition to the permanent loop state occurs See Note 1 See 4 LCD Messages and 5 Buzzer Sounding Patterns for the LCD display and buzzer sound upon occurrence of each error Timeout of data receiving waiting timer 14 seconds Loading data hash check error Flash memory erase write error Disagreement between flash memory and external RAM contents verify error Header sum check 71 Disagreement between loading machine type and machine identifier in header 1 Designation of unspecified parameter in header 1 Extended address record sum check NG 2 Data record sum check NG 2 Start address record sum check NG 2 File end record sum check NG 2 Timeout by failure in normal data receiving for 1 minute in loading waiting state after operation RAM check result NG upon starting loading program processing The data reception wait timer 14 seconds has expired during data transfer 20 from the PC to the MFP main unit 1 On the G4 board side an error has occurred during flash memory data 22 erasure write On the G4 board side updated flash memory contents do not mach the 23 contents of source DRAM The G4 board has
154. 010 31 5 OXI DATA 5 144 LOC4 0010 335 OXI DATA 515145 LOC 0010 UK 3 5 OXI DATA 218146 LOCA 0010 335 OXI DATA 515147 3 56 OXI DATA LOC4 0010 335 DATA 515149 LOCH 12345678301234567830123145678501234567850 Of 31 5 OXI DATA S S150 LOC4 0010 335 TELEPHONE DIRECTORY P5 12 24 1948 17 19 Fig 1 6 7 10 Telephone Directory P5 for OKIFAX 5900 MODE B G4 Ga n Gal n Gal n Gd Ga Gd Gd Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 53 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Telephone Directory P6 LOCATION 151 GET 152 ORT 151 154 ORT 155 155 ORT 157 155 ORT 153 GET 160 ORT 172 GET 171 ORT 172 175 ORT 174 GET 175 ORT 176 177 ORT 178 GET 175 ORT 18 TT IRIS IL 815151 815153 817 5158157 SS lok 815159 815179 242111 112 4114
155. 02 Q3 04 05 01 Ol 01 Ol Ol 01 01 01 01 01 01 10 01 00 01 01 02 03 04 05 01 01 01 01 01 01 01 01 01 01 01 10 01 00 01 01 02 03 04 05 01 01 01 01 01 01 01 01 01 01 01 10 01 00 01 01 02 03 04 05 01 01 Ol Ol 01 01 01 01 01 01 01 10 01 00 01 01 02 03 04 05 01 01 Ol Ol Ol 01 01 01 01 01 01 10 01 00 01 01 02 03 04 05 01 01 01 01 Ol 01 01 01 01 01 01 10 01 00 01 01 02 03 04 05 01 01 01 01 01 01 01 01 01 01 01 10 01 00 01 01 02 03 04 05 01 01 01 01 01 01 01 01 01 01 01 10 01 00 01 01 02 03 04 05 01 01 Ol Ol 01 01 01 01 01 01 0110 01 00 01 01 02 03 04 05 01 01 01 01 01 01 01 01 01 01 01 10 01 00 01 01 02 03 04 05 01 01 01 01 01 01 01 01 01 01 01 10 01 00 01 01 02 03 04 05 01 01 01 01 01 01 01 01 01 01 01 10 01 00 01 01 02 03 04 05 01 01 01 01 01 01 01 01 01 01 01 10 01 00 01 01 02 03 04 05 01 01 Ol Ol 01 01 01 01 01 01 01 10 01 00 01 01 02 03 04 05 01 01 Ol Ol Ol 01 01 01 01 01 01 10 01 00 01 01 02 03 04 05 01 01 01 01 01 01 01 01 01 01 01 10 01 00 01 01 02 03 04 05 01 01 01 01 01 01 01 01 01 01 01 10 01 00 01 01 02 03 04 05 01 01 01 01 01 01 01 01 01 01 01 10 01 00 01 01 02 03 04 05 01 01 01 01 01 01 01 01 01 01 0110 01 00 01 01 02 03 04 05 01 01 01 01 01 01 01 01 01 01 01 10 01 00 01 01 02 03 04 05 01 01 01 01 01 01 01 01 01 01 01 10 01 00 01 01 02 03 04 05 01 01 01 01 01 01 01 01 01 01 01 10 01 00 01 01 02 03 04 05 01 01 01 01 01 01 01 01 01 01 01 10 01 00 01 01 02 03 04 05 01 01 01 01 01 01 01 01 01 01 01 10 01 00 01 01 02 03 04 05 01 01 01 01 01 01 01 01 01
156. 0332001Y8 Connection code extension FUJI CARD MCNT HVES om Connection code extension SPSU SPSU SubpowerMCNT e e e o O Connection code extension PSU PSU Powery SPSU Sub power em es O O 22 40331901 5 Connection code extension Transformer Transformer SPSU Sub power wee O O Connection Flat P amp L MCNTPGL i Extension cable D motor Applicable ta S motor se 2 Extension cable D F motor Applicable to D F motor ess as a fae zasa oriroonz SUMIcamiLEOZ essen _ _ E Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting Page 218 7 1 Overview This chapter contains a Troubleshooting flow charts related to general operations b Troubleshooting flow charts by test operations c Troubleshooting flow charts placing an emphasis on mechanical portions Section No Name of Flow Chart Overall troubleshooting flow chart No LCD operation ALARM LED on Printing test failure No local copy Auto dial failure Transmission problem Auto reception failure Reception prob
157. 1 6 1 Shows Reports and Lists 2 2 21 Active Memory Files P1 22 Active Memory Files P2 23 Picus Active Memory Files 24 dnd Activity Report 25 E Message Confirmation Normal Report 26 Memory Confirmation Error Report 27 poda Broadcast Entry Report P1 28 Broadcast Entry Report P2 29 Broadcast Entry Report P1 30 m Broadcast Entry Report P2 31 Temm Broadcast Entry Report Broadcast 32 PR Broadcast Confirmation Report P1 33 Broadcast Confirmation Report P2 34 Broadcast Confirmation Report P1 35 Sus Broadcast Confirmation Report P2 36 Broadcast Confirmation Report Broadcast TX by Speed 37 dial Configuration 1 38 Configuration P2 39 Configuration P3 40 eod Configuration P1 41 Configuration P2 42 ed Telephone Directory P1 43 Telephone Directory P2 44 m Telephone Directory P3 45 miis Telephone Directory P4 46 Telephone Directory P5 47 Telephone Directory P1 48 Table of Contents Page XE Telephone Directory P2 49 ouis Telephone Directory P3 90 TNT Telephone Directory P4 o1 Telephone Directory P5 52 Telephone Directory P6 53 Telephone Directory P7 54 di Telephone Directory P8 55 Telephone Directory Speed dial 56 Power Outage Report 57 Confidential Report 58 Protocol Dump P1 59 Tem Protocol Dump P2 60 TE Self Diagnosis Report 61 rcd Function List P1 62 TENET Function L
158. 10 23 05 ALTE 0010 LATA LocH nolo 22 00 OH 33 6 ALT 0010 JT DATA Later nolo 32 310 UH 23 05 ALTE 0010 AR ORI LATA LocH nolo 22 50 OH 13 8 ALT 0010 33 Loc nolo 32 242 33 0 ALTE 0010 LATA LOCA 12341675001234516750012345675001234567500 23 12 OH 33 68 ALT 0010 m 72 m um E E M a uu Loc nolo 33 0 ALTE 0010 51 Locas nolo 13 8 ALT 0010 yand Locm nolo 33 0 ALTE 0010 DATA LocH nolo 13 8 ALTA 0010 Loc nolo 33 0 ALTE 0010 ORI LATA oyess LocH 13 8 ALT 0010 55 Cr nolo 33 0 ALTE 0010 ORI LATA LocH nolo OH 13 8 ALT 0010 DEI Later nolo 33 0 ALTE 0010 ORI DATA LocH nolo OH 13 8 ALT 0010 Loc lz345672H801z23456728012345572801234557280 on 13 0K ALTE 0010 BODE d d d d Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 50 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Telephone Directory P3 51 03 64
159. 111 llz 113 114 115 11 117 118 113 129 TELEPHONE DIRECTORY P4 12 24 1998 17 05 IWI LOCATION TEL CI EDHD DATA LICE 123 5572801234 5575901234 557890123 4578890 LN J Zyz32 Loc 0004 i DATA EYES LoC 0003 OM ORT DATA Loc 0004 UN i 000 OM J ORT Zyzan Loc Ci i DATA EYES LOCE MONT LN ORT DATA Syd Loc 000 i DATA EYE3S Loc OM 55100 1234567580123455750012345575001214 567500 Ci i m DATA 110 LOCE 0010 ORT 55111 Loc 0010 UN i DATA 112 0010 OM 52113 Loc 0010 Ci i DATA EYE114 LOCE 0010 OM DATA 52115 Loc 0010 i DATA 115 LOCE 0010 OM DATA 55117 Loc 0010 UN i DATA EYEI18 LOCE 0010 OM ORT 55119 1234556759012345578901z234557589012314557590 Ci i DATA 120 Loc 0010 LN Fig 1 6 7 4 Telephone Directory P4 for OKIFAX 5700 G4 ARTE 31 33 31 31 iil 31 31 iil 31 HOLE B Gal Ga Gal Ga Gal Ga Gal Ga G3 Ga Gal Ga Gal Ga Gal Ga Gal Ga G Ga Copyright 1998 Okidata Division of America Inc All rights reserved
160. 193 2Y5135 815149 815191 515193 515195 SYS197 SYS199 515201 SYS203 SYS205 SYS211 SYS213 SYS215 SYS217 2Y2219 SYE221 SYS223 SYS225 5 SY2229 PAGES 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 002 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 KEYPAD 123455799012345679901234 001 RESULT OK OE OK OK OK OK OE OK OK OK OK OE OK OK OK OK OK OE OK OK OE OK OK OK OK OE OE OK OK OK OE QE OR OK OE QE OK OK OK OE OK QR 12 24 1998 LOCATION ID 142 144 l45 OKI 14 15 152 154 L56 0EI 158 160 L62 CKI 164 66 1 170 OKI l72 OKI LT4SCKI LTG GKL 17 LE OKI LB2 OKI L84 2OEI LBb5zOKL LEB ORI 190 CKI 192 CKI 194 0 196 0 19 200 OKI Z 2 OKI 204 0KL 20G CGKT 2DBZORI 210 OKI 212 OKI el4ds0cKkL 21 0 21 20 222 22b5z0KIL 22B OKI 23D 2GKI DATA 5Y514z DATA 915144 DATA 515146 DATA SYSl4E DATA 5Y5150 5Y5152 515154 DATA 5175156 DATA 515160 SYS162 575164 DATA 5175166 DATA DATA 5Y5170 DATA 5Y5172 DATA SYSl74 DATA 5
161. 2 Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 30 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Broadcast Entry Report P1 BROADCAST ENTRY REPORT P1 LOCATION ID 1 1234567890123456789012345678901234567890 5aFX 050 T FX l75VP EHHANC 450 11 4125INTL l1isORIFAX56500 15 0 1000 l7 OF iGX 185 2275 zl oF 18 23 4200 25 2 2 21 29 12 31 5 33 0000 A520RIDATA 003 7 0006 9 lt 0009 101 0001 103 0 0003 105 0005 L T OKIDATA Q0007 109 0009 111L CRIDATA O008 LLISORIDATA O00D 115 LLIT CRIDATA OO11 li5sORKIDATA 0013 l212O0KIDATA 015 123 0017 125 0 0019 L2T CRIDATA OO1LB 129 0 001 131 0 001 133 0021 135 0023 LIT CRIDATA OO025 139 0027 12 24 1998 17 04 IDsORI LOCATION ID 2212345678901234567890123456785901234567890 d OKI SHIBAURA 6 Fx 175 B FX 056 lO0 ORIFAX4G0M 12 125 05 4 1050 1 2200 18 115AD 20 OF B8 22 0F 58H 24 5400 Z620F l 28 2127 30 0 55 312
162. 2 3 5 11 104 Service Personnel Initial Settings Table 2 9 2 3 6 11 105 Service Personnel Initial Settings Table 2 9 2 3 7 11 106 A Service Personnel Initial Settings Table 2 9 2 3 8 11 107 HT Service Personnel Initial Settings Table 2 9 2 3 9 11 108 Service Personnel Initial Settings Table 2 9 2 3 10 11 109 Service Personnel Initial Settings Table 2 9 2 3 11 11 110 2 9 2 4 TEL FAX Automatic Switching 111 2 9 2 5 TAD mode 112 2 9 2 6 Outline of Parallel Pickup 113 2 9 8 User s Functions 114 2 9 4 Location Program 115 2 9 4 1 Select Menu is shown as below 116 2 9 4 1 Location Program 1 2 117 2 9 4 1 Location Program 2 2 118 2 9 5 Setup 119 2 9 5 1 Clock Adjustment 120 2 9 95 2 ID Password Programming 121 95 21 122 2 9 5 2 2 Sender ID 123 2 9 5 3 Machine Settings 124 2 9 5 31 Auto Answer Mode 125 2 9 5 3 2 Mode Default 126 2 9 5 4 Dial Options 127 2 9 5 4 Dial Options Table 128 2 9 5 4 1 Redial Tries 129 2 9 5 4 2 Interval 130 2 9 5 4 3 Dial Prefix 131 2 9 5 5 Incoming Options 132 TEENS Table 2 9 5 5 Incoming Options 133 2 2 9 5 5 1 Count 134 2 9 5 6 Report Options 135 22 9 5 5 2 Distinctive Ring 136 2 9 5 7 LAN Options 137 mE 2 9 5 7 Table 138 2 9 5 7 1
163. 214587890121456789012145878901234567890 O0 TOKI SHIBAURA 1434567890123456789012345678901 12345673 90123456789012345678901234567 133456729012345578920123455722012345 1234567 890123456789012345678901234567 1234567890123456783012345678901234567 12345678901234567 5125 2525 500 12345678 30123456783012345078901234567 123456578901234567890123456789012345 1234567 3301234567830123456783012345 123456789012345678301234567 E hud pb m as d us b np e c op a a ea gt a c gt oo G dB ao ca oe 67 567 Fig 1 6 4 5 Speed Dial No 1 No 50 and No 100 1 Title of the report 2 Date and time when the report was printed 3 Sender ID 4 Required transmission address Speed dial 5 Registered location ID 6 Required transmission address Ten key dial 12 24 1998 17 IDsORI 04 LOCATION ID Broadcast Entry Report When the destination of Broadcast TX is specified by Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 33 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Broadcast Confirmation Report P1 PAGES START TIME TOTAL TIME BROADCAST CONFIRMATION REPORT P1 12 24 1998 19 22 LOCATION IL lt
164. 3 SETUP 5 OFTIONS REPORT OPTIONS Bes OFTIGHS Key OPTIOHA SH 1 PAPER SIZE CHECK PRIET T c T Key L Key OETIOHS 0 TRAY 5H 1 SIZE CHECE 22 FEINT T Key L OPTIONS 81 PAPER SIZE CHECK safran PRINT T G 83 IP ADDRESS LAN OPTIONS 2 DAN PRIFT XE gt ADDRESS SUBNET KASE T Key l Key OPTIONS AODRESS sal EASE 5 DEFAULT GATEWAY T Key L OPTIOHZ IP ADDRESS SUBNET HASE 5 ERLILT GmnTEWRYT ENTER Key ENTER Key Key ENTER Kay Key ENTER Key d Key aom ENTER Key Key PAPER SIZE CHECK 81 cu 42 PRINT SSEL SOSEC se85111PADDRESS 2 2 3 5 7 2 SUBNET MASK 25513 DEFAULT GATEWAY LA 1 If no LAN option is used 7 LAN OPTIONS is not displayed Speed Ages HEHU B POLLING TASER FROH HEAORY REFORT FRIOT armas du 44 ga 2 During NIC initialization error FUNC AVAIL is indicated during 3 seconds by pressing ENTER gt key 3 If an HSP error occurs FUNC NOT AVAIL is indicated during 3 seconds by pressing ENTER g
165. 3 1 Explanation of Procedure 3 3 2 Sequence Diagram 3 3 3 G4 PC Loading Flow Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 361 OKI Service Guide OKIFAX 5700 5900 Chapter E PC Loading 3 3 1 Explanation of Procedure The G4 board PC loading procedure is explained below assuming that the MFP system is normal 1 With the host PC connected to the MFP having a G4 board through a Centro cable turn on the PC and then MFP 2 Start MS PC DOS on the PC then perform the G4 board PC loading start key operation on the MFP Make sure PC LOADING is displayed the LCD on the MFP system and the Ready buzzer sounds 3 Execute an MS PC DOS command COPY along with a binary switch on the PC to output the G4 board PC loading data file to the LPT1 Thus the loading data can be transferred to the Example copy b xxx x LPT1 xxx x is a loading file name 4 Look at the message on the LCD and listen to the MFP normal end buzzer to check that G4 board PC loading has been competed normally If the MFP displays an error code on the LCD issues an error buzzer or turns on an alarm LED power the MFP off and on again to perform the above steps again assuming that a PC loading error has occurred Caution Even if a G4 board memory error or a G4 board flash memory contents error
166. 30 nass 3 3 3 Hopping Roller Shaft Assy and One way Clutch Gear 331 4 Troubleshooting 332 4 1 Precautions Prior to the Troubleshooting 333 4 2 Preparations for the Troubleshooting 334 4 3 Troubleshooting Method 335 dax 4 3 1 LCD Status Message List 336 5 Connection Diagram 337 Table of Contents Page 9 1 Interconnection Diagram 338 0 2 PCB Layout 339 6 Parts List 340 E PC Loading PC Loading 341 1 General 342 1 1 Application 343 1 2 General 344 wee 1 3 Note on Explanation 345 1 4 Related Document 346 2 Basic Operation 347 2 1 Supported Functions 348 UN 2 2 Differences from HSLS 349 2 3 G4 PC Loading 350 toners inde 2 3 1 Operating Conditions 351 9 PC Loading Procedure 352 i 3 1 PC Loading Upon Memory Error Occurrence 353 3 1 1 Explanation on Procedure 354 osi 3 1 2 Procedural Sequence Diagram 355 NU 3 2 PC Loading by Manual Operation 356 diae 3 2 1 Explanation of Procedure 357 3 2 2 Procedural Sequence Diagram 358 3 2 3 Operation Flow 359 3 3 G4 Board Loading Procedure 360 3 3 1 Explanation of Procedure 361 uus 3 3 2 Sequence Diagram 362 3 3 3 G4 PC Loading Flow 363 4 LCD Messages 364 9 Buzzer Sounding Patterns 365 5 1 Upon Start of PC Loading 366 Lr 5 2 Upon Normal End 367 5 3 Upon Error Occurrence 368 6 List of Error Causes and Corresponding Codes 369 Cautions 370 O Loading Processing T
167. 300 dot inch e EX FINE 600 dot inch x 15 4 line mm Recording method Electro photographic printing 1 211 3mm 4992 bits Recording paper skewing Maximum allowable skew is or 1 mm over an advance of 100 mm Copy darkness 1 Black image Greater than 1 2 OD 2 White background Not greater than 0 2 OD Note OD Optical density Copy uniformity Printed copies will exhibit a uniform density of the printed and background area 1 From edge to edge 25 2 From copy to the next copy 3096 Recording paper running out The fax can detect the no paper condition by a photosensor When the paper has run out in the local copy operation the scanning will stop with PAPER OUT JAM on the LCD and an ALARM LED turns on without an alarm tone When the paper has run out while a message is being received and the no paper reception is activated the LCD display will show MSG IN MEMORY and the ALARM LED turns on Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 16 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Table 1 5 1 6 8 Basic Performance Specifications No ltem JjSpecifiations Minimum scan line time for 0 ms when receiving ECM mode or from an Oki Data facsimile receiving 5 ms at 15 4 line mm or 7 7 line mm and 10 ms at 3 85 l
168. 356 7 9072195 67 3072195 6 7807 21956 J 13 68 cd ALT 0010 DATA Z2vYa23n Lob 0010 Del 53 ALT 0010 Fig 1 6 7 1 Telephone Directory P1 for OKIFAX 5700 Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 44 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Telephone Directory P2 il 33 34 35 35 37 33 3m 40 51 5 51 54 5 57 53 5 LOCATION ORT ORT ORT Or ORT ORT ORT ag OR ORT ak ORT ORT ORT OR ORT ORT DATA DATA DATA DATA DATA DATA DATA 1 DATA DATA DATA DA TR ODATA DATA DATA DATA ORTA DATA DATA DATA DATA ID EYE12 89853 ETES yess ETE 9957 EYESH EYEBU TELEPHONE DIRECTORY P2 12 24 1383 41 1 ALT LOCE ALTE ALTR LOCE ALTE LOCH ALTR LOCE ALTE Loc ALTE LOCE ALTE Loc ALTER LOCE ALTE LAHS F Lack LAHS F LOCH LOCF LOCH LOCF LOCH LOCF LOCH LOCF TEL 12345 amp 75051234567800512345 78001234 52578800 0510 0010 Dolo 0616 0510 nolo 0010 0616 0010 0010 0010 0616 0610 0010 0010 0616 0510 12345
169. 4 oervice Code list Table 6 15 1 2 2 215 Gi4 Service Code Lists 216 7 Troubleshooting 7 0 Extension cable lists 217 7 1 Overview 218 7 1 Overall Troubleshooting Flow Chart 219 2 No LCD Operation 220 3 ALARM LED On 221 4 Printing Test Failure 222 7 5 No Local 223 6 Auto Dial Failure 224 Transmission Problem 225 8 Auto Reception Failure 226 9 Reception Problem 227 10 Sensor Calibration Test 228 11 LED Test 229 7 12 Tone Send Test 230 13 High Speed Modem Test 231 14 MF Send Test 232 7 15 Tone TEL FAX Send Test 233 16 No Acoustic Line Monitor 234 7 17 Power Supply Unit 235 18 No Document Feeding 236 19 Multiple Document Feeding 237 20 Document Skew 238 21 Document Jam 239 22 Printer Unit 240 7 22 1 Precaution 241 M 7 22 2 Troubleshooting Flow Charts of Printer Unit 242 Table 7 22 2 Alarm Display 243 Troubleshooting flow chart 1 Cover is Open 244 eom Troubleshooting flow chart 2 Replace Image Drum 245 Message Table of Contents Page Troubleshooting flow chart 3 Engine Controller Error 246 Troubleshooting flow chart 4 Fuser Unit Thermal Error 247 cele Troubleshooting flow chart 5 Paper Jams 248 Troubleshooting flow chart 6 No Paper Tray or No 249 EE Action Items Printer Unit LCD Message Table 7 22 2 250 m Sample Image Problems Figur
170. 5 76 DATA SY SLTE DATA DATA 5Y5152 DATA 4 DATA DATA SYSLEE 515190 5Y5152 DATA 5175194 DATA SYSLOG DATA DATA S S200 DATA 5Y5202 DATA 5Y5204 DATA 5175206 DATA DATA 5 2 DATA 5Y5212 DATA 5Y5214 DATA 5 5216 DATA 515216 DATA 5975220 DATA 5Y5222 DATA 5Y5224 DATA 5Y5225 DATA S5Y5228 DATA 5975240 19 22 PAGES 001 001 001 901 001 001 001 001 901 001 001 001 001 901 001 001 001 001 901 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 001 901 001 001 001 001 Fig 1 6 5 4 Broadcast Confirmation Report P2 for OKIFAX 5900 RESULT OR OK OR OR OR OR OK OR OR OR OR OK OR OR OR OK OK OK OR OK OK OR OR OK OK OR OR OK OK OK OR OR OK QR OR OK OK OR Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com OKI Service Guide OKIFAX 5700 5900 Chapter 1 General Information Page 37 Broadcast Confirmation Report Broadcast TX by Speed dial BROADCAST CONFIRMATION REPORT 12 24 1998 19 22 IDZO EKI PAGES 001 START TIME 12 24 17 22 TOTAL TIME 1 22 22 LOCATION 10 PAGES RESULT LOCATION ID PAGES RESULT 12123456783012345678310 SOUZORI DATA SYSZ 991
171. 5 Fusing 6 Cleaning Outline of each process is explained below Process 1 Charging The surface of the Charge roller electro photographic Image drum is uniformly charged with negative charges by applying a negative voltage to the charge roller When the applied DC voltage EP drum exceeds a threshold value charging of the drum begins Light emitted from the LED head Charge roller LED head irradiates the negatively charged Surface The potential of the irradiated i part of the Image drum surface is raised so that an electrostatic latent image associated with the print image is formed 3 Development Toner is attracted to the exposed E part high potential part of the oc Image drum at the contact between the Image drum and the developing roller making the electro static latent image visible Develonine roller At the same time the residual evelaping rolle toner on the Image drum is attracted to the developing roller by static electricity 4 Transfer The recording paper is placed EP drum 0 over the Image drum surface xs a positive charge opposite in polarity to the toner is applied to the reverse side of the paper from the transfer roller The toner is attracted by the positive charge and is transferred to the paper The toner charged negative that is attracted to the Image drum surface is transferred to the upper side of
172. 50 and Mo 100 is selected by the group destination 1 Title of the list 2 Date and time when the list was printed 3 Sender ID 4 Registered Group No and ID 5b Registered location ID up to 15 characters Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 72 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Protocol Dump P1 PROTOCOL DUMP P1 12 24 1595 13 00 IZ 0H1 TARASART DATE TIHE B E TIHE DISTANT STATION ID BODE AEEOLT 13724 12 56 00 337 CALL1IEG 4 noa GE 0000 SETUE Bch DIE REL C RE STRATES ZSETDP RIE Beh EA TOR CLCL COUI COPS CDUI COPE Du ERA SF TA ASST RD RPE Tx CLE 20 DIS ADEE UA m Tx Ra GOAKE AGE SPEED 5d4kbus FLOW CONTROL PARAH z 4B zpzsU0imem 2 720426 02E3 7 aH1 0273242117z220XZIFAX SETUP 1 05 05 01 HZ FF pE 02 Hg 70 i0 32 37 11 12 ME ID 30 30 EB AY 7D c4 1 00 00 00 gg 00 co 00 00 00 00 OO 00 00 DD 00 00 FF 00 00 DD 00 00 GG O2 DD DD DD 00 OO Co o2 00 00 00 52 00 00 00 00 0900 00 00 00 00 00 22 DD 00 00 00 O2 DD DD 00 00 d CO
173. 7 PAPER SIZE lt 26 gt POWER SAVE MODE ON OFF 2 13 lt 27 gt ISDN DIAL MODE G4 MODE G31 MODE lt 28 gt SPEECH RECEIVE ON OFF DIAL OPTIONS lt 40 gt REDIAL TRIES 0 10 TRIES t2 F12 lt 41 gt REDIAL INTERVAL 1 5 12 112 lt d gt AUTO START ON OFF lt 45 gt DIAL TONE DETECT ON OFF 2 10 lt dd gt BUSY DETECT ON OFF 2 10 lt 45 gt MF DP MF DP 2 10 lt G6 gt PULSE DIAL RATE 10 15 20 PPS 2 10 lt 47 gt PULSE MAKE RATIO 13 35 40 2 10 lt 48 gt PULSE DIAL TYPE 9 16 1 2 10 lt 49 gt MEP TONE DURATION 757 857100 5 2 10 lt SO gt PBX LINE OM OFF 2 10 lt 5 gt FLS EARTH HORMAL FLASH EARTH NHORMAL 2 10 lt gt DIAL PREFIX OFF ADIGITSiHMAX 10 INCOMING OPTIONS 60 gt INCOMING RING OFF 10 lt 61 gt REMOTE RECEIVE OFF 00 995 rgf8 10 lt 62 gt T F TIMER PRG 20 35 SEC 10 63 CONTINUOUS TONE OM OFF b gt SWITCH ON OFF 65 CNS COUNT 1 5 TIMES e2 710 66 gt RING RESPONSE 1RING 5 10 15 20 SEC 2 10 67 DISTINCTIVE RING OFF SET a 10 Fig 1 5 13 2 Function List Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com Chapter 1 General Information Service Guide OKIFAX 5700 5900 Function List P3 FUNCTIO
174. 8 IDL ORKI LOCATION Z KI 4 6 0KI 8 12 O0RI 14 16 l182z0 amp I Z 0 OKI 22 KI 24 O0RI 26 OKI 28 3O0 OKI 32 0RI 33 4620K1 38 0KI 40 0K1 J4 0ET 100 102 0 104 106 0K1 108 112 0 114 116 0K1 118 0K1 120 122 124 20XI 126 0 128 0K1 130 0 132 0 134 136 0KI 138 20K1 140 0 I DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA DATA ID 91752 51754 SYS6 5 810 7812 57514 svsl6 SYS18 SY520 SY522 5 524 2 SYS2B 8Y530 SYS32 51534 5536 5538 51540 51594 SYS96 51598 55100 915102 575104 515106 55108 515110 SYS112 515114 515116 515118 515120 919122 575124 515126 515128 55130 SYS132 575134 5 5136 5 5138 515140 PAGES 001 001 001 001 001 001 901 001 001 001 001 001 001 001 001 001 901 001 001 001 901 001 001 001 001 901 001 001 001 001 001 001 001 001 001 901 001 001 001 001 001 001 001 001 Fig 1 6 5 3 Broadcast Confirmation Report P1 for OKIFAX 5900 RESULT OK OR OR OF OR OR OF OF OF
175. 8 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 182 OKI Service Guide OKIFAX 5700 5900 Chapter 4 Disassembly 4 3 16 Scanner CIS 1 Remove the CIS assembly by disconnecting one connector 2 Remove the CIS from the bracket Disengage the hook on the side where there is no connector PC sensor Caution Pay attention to the Caution Be careful not to damage the cable when disconnecting orientation when reassembling it The cable is very thin Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 183 Service Guide OKIFAX 5700 5900 Chapter 4 Disassembly 4 3 17 PC1 PC2 Sensors 1 Disengage four hooks and remove the PC1 sensor PC Sensor 2 Pull out the PC2 sensor Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com Page 184 OKI Service Guide OKIFAX 5700 5900 Chapter 4 Disassembly 4 3 18 Speaker Remove the speaker with it pushed in the direction of the arrow 1 then disconnect the cable Caution Be careful not to damage the portion 2 of the frame indicated by
176. 8 T Kay IHCOUHIHG OPTIONS ENTER Key 62 TIMER PRG M 61 REHOTE RECEIVE Boss i E Pax TIMER 25SEC 203 25SEC ha COUNHTIHUDUS TONE i ENTER Key T Key eu INCOHING OPTI NS Kay 63 COHTINUOUS 62 TIMER Borr safcourrnvoys i M 64 PC EAX SWITCH ENTER Key INCOHING OPTI OHZ Rey b 63 CONTIHUOUS TONE 64 SWITCH OFF 65 CHG COUNT ON ENTER Key T Key INCOMING OPTIONS Key 64 PC FAX SWITCH COUNT 66 RING RESPONSE 2 9 5 5 1 CNG COUNT T Key Spaed Access T Key Key INCOHING OPTIONS Key 66 RING RESPONSE 65 NG COUNT 6 GBR ING RESPONSE x 67 DISTINCTIVE RING ENTER Key T Key Key INCOMING OPTIONS 55 COUNT y RING RESFONSE A d RING En _ Oa OKIFAX 5700 5900 Some options of the INCOMING OPTIONS menu cannot be selected depending on the destination of delivery machine specs and machine settings However numbers related to speed access are fixed If there are unselective options these numbers become discontinuous 1 This setting can be skipped when ISDN board is installed However this setting can be made only when service bit is set to ON Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any update
177. A Business Partner Exchange BPX for any updates to this material http bpx okidata com mu Page 307 OKI Service Guide OKIFAX 5700 5900 Chapter B Print Operation Description B 4 1 Manual Paper Feed Turning on the inlet sensors without the hopping operation indicates manual paper feeding for OKIFAX 5700 OKIFAX 5900 excluding when power is on Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 308 OKI Service Guide OKIFAX 5700 5900 Chapter B Print Operation Description B 4 2 Cleaning The image drum needs cleaning since it gets dirty after having printed copies for a number of times The two kinds of cleaning are listed in the table below Cleaning Type Function Cleaning CH charge roller cleaning This cleaning removes the toner whose Cleaning is performed when the number of electric potential is reversed due to poor prints exceed 10 sheets or the one job electrification or removes the toner operation ends At the end of whose electric potential is insufficient on the communication or copy operations image drum surface Recovery of the toner to developing roller This cleaning removes the residual toner on User operation the charging roller surface The toner is removed by moving to the recording paper from charging roller and image drum
178. AL FRG 18 14 Tl TX TIMER VALUE l LO CAL TEST 15 TIMER VALUE SETUP 16 TIMER 190 5 2 SYSTEM RESET Kay 400ma 18 1 TIMER VALUE VWRLUEB 10 255 1 100 ENTER Key 15 1 TIMER VALUE VALUE 10 255 5 1060H5 ENTER WHEN DONE ENTER Key Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 92 Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 2 2 3 T2 Timer 100ms Registers the time duration in seconds for which the fax detects the EOL interval during reception of phase The fax disconnects the line when EOL cannot detect within T2 Timer SETUP 15 TI RX JTIHER VALUE 14 TIMER 160 17 DIS BIT3Z TECHNICAL 18 lz L c amp L TEST 2 SETUP SYSTEM RESET Key 8 Key 400ms 16 109 5 VALUE 1 255 1 100 5 ENTER WHEN ENTER Key 15 T2 TIMER 109 5 YALE 1 255 551 100ns ENTER WHEN ENTER Key Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com uU Page 93 OKI Service Guide OKIFAX 5700 5900 Chapter 2 Install
179. Active Files Broadcat MCF Protocol Dump NIC Configuration when NIC card is mounted Log Heport when SERVICE BIT ON amp ISDN board is mounted G4 Log Location Program Speed Dial Communication Param Group Batch TX Time Forwarding Forward On P ERR For Toner No Paper Reception Relay Report setup Clock Adjustment 00 Adjustment ID Password Prg sender ID Personal BOX Password Restrict ID ISDN TID Country Code ISON Ma ISON ID ISDN Sub Ma 421 Machine Settings 10 11 12 13 14 15 16 17 18 19 20 21 23 24 en 26 or 28 Dial Options 40 41 42 43 44 45 46 47 48 49 50 51 52 Incoming Options 60 61 B2 63 64 65 B6 Br Auto Answer Made Monitor Volume Buzzer Volume User Language Remote Diagnosis Tx Mode Default Toner Mem Rx Mem Full Save Instant Dial Restrict Access Function Closed Network Tone Save sender ID Paper Size end Paper Size Power Save ISDN Dial Mode Speech Hacaive Redial Tries Redial Interval Auto Start Dial Tone Detect Busy Tone Detect MF DP Pulse Dial Rate Pulse Make Ratio Pulse Dial MFiTaone Duration PBX Line FIs Earth Mormal Dial Prefix Incoming Ring Remote Receive TF Timer Prg Continuous Tone PO FAX Switch CNG Count Ring R
180. BOL RATE 31 SWITCH 32 FRIGRITY HSF SWITCH PRIORITY 3 TONER COUNT CLEAR ie ILD TSI PRIORITY 33 COUNT CLEAR 34 PARALLEL PICK UP 3 TONER COUNT CLEAR PICK UP 35 PRINT PRIORITY 34 PARALLEL PICK 5 PRIORITY 38 JBIG FACILITY Key _ _ __ 4 Key Key ENTER Key Kay Key ENTER Key ENTER Key ENTER Key ENTER Key ENTER Key ENTER Key Key ENTER Key 29 V34 TX RETRY ON 30 SYMBOL RATE 2800 3200 31 NSF SWITCH forr ON 32 ID TSI PRIORITY 33 TONER COUNT CLEAR 34 PARALLEL PICE ON 2400 2800 3429 OFF ON ID TSI OFF ON OFF ON OFF ON lt Speed Access gt 30 411 ct mgg 24 ET Speed Access gt T Key Key SETUP Key 36 FACILITY sg 2 PRINT PRIORITY Hor E FACILITY e 37 LLC CHECK ENTER Key T Key Key 71 SETUB ENTER Key 17 LLC CHECK 35 PRIHT PRIORITY Borr 15 RII FACILITY OH OFF 37 ON ENTER Some aplions af the SETUP menu cannot selected depending on Ihe destination of delivery machine spacs and machine settings However numbers related to speed access ar
181. Business Partner Exchange BPX for any updates to this material http bpx okidata com 106 OKI Service Guide OKIFAX 5700 5900 Chapter 2 Installation Service Personnel Initial Settings Table 2 9 2 3 7 11 T F ne Attenuator Set the FAX signal attenuator level Since the maximum send signal power level dB of the fax is at OdB you can select OdB to 15dB in one dB steps for the send signal power level 1 Setting values 0 15 dB selectable in 1 dB steps except FRE FRE 7 15dB In case Country code is changed in FRE Forcibly set to when the attenuator setting values are set between OGB to Enter a value with ten keys Note The send signal power level should meet your country s regulations Some country s may specify the power level at telephone exchange In that case you should subtract the specified level from the line cable attenuation to determine the send level of your fax T F tone attenuator for TEL FAX Set the T F pseudo ring back tone signal attenuator switch level 1 Setting values 0 15 dB selectable in 1 dB steps Enter a value with ten keys 3 MF attenuator Set the MF signal attenuator level 1 Setting values 0 15 dB selectable in 1 dB steps Enter a value with ten keys 4 Ring during detection time 10 ms Set a ring detection time within the range from 100 ms to 990 ms 1 Setting values 10 99 selectable in 10 ms steps Enter a value wi
182. CDEFGHIJS567859 sAhBCDEFGHIJ783301 A29sABCDEFGHIJS0123 KEYPAD LOCATION ID 142 KAI EIGYOU GBR l44 EKAI EIGYOU SWE l46 KAI EIGYOU GER 148 KAI EIGYOU POL 150 KAI EIGYOU BEL 152 KAI EIGYOU ESP 154 zKAI EIGYOU AUS 156 zKAI EIGYOU HNG 158 KAI SISYA GBR 160 KAI SISYA SWE 162 KAI SISYA GER I amp 54zKAI SISYA POL 166 KAI SISYA BEL 168 KAI SISYA ESP 170ZKAI SISYA AUS 1722KAI SISYA HNG l74zOKI DATA INTL 176 0 DATA IRL 178 DATA SWE 222 ABCDEFGHII2Z2456 224 ABCDEFGHIJ45678 226 ABCDEFGHIJ67TS90 228 89012 230 01234 1234567890123456789012345678901234567890 1234567890123456789012345678901234567890 1234567890123456789012345678901234567890 1234567890123456789012345678901234567890 12345678901234567890123456789012345687890 1234567890123456789012345678901234567890 1234567890123456789012345678901234567890 1234567890123456789012345678901234567890 12345678901234567890123456578901234557890 1234567890123456789012345678901234567890 12 24 1898 17 04 ID OKI Fig 1 6 4 4 Broadcast Entry Report for OKIFAX 5900 2 2 Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 32 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Broadcast Entry Report Broadcast TX BROADCAST ENTRY REPORT LOCATION ID 1 1
183. CT ENTER Key ON T Key 4 q DIAL OPTIONS ENTER Key 44 BUSY TONE DETECT 43 DIAL TONE DETECT 44 DETECT 45 MP DP ENTER Key Key 4 Key 1 DIAL PTIDHS5 ENTER Key 44 BUSY DETECT 45 46 PULSE DIAL RATE ENTER Key T Key DIAL 45 HE DFP 16 PULEE DIAL DIAL 16 5 pii PULSE HARE RATIC ENTER Key 20PPZ MDC T Key HENU 6 POLLING TX RX TS PRINT HEHORT REPORT DPRIEHT d4 n 2 dd ag Speed Access T Key Key CIAL PULSE RATIO 46 PULSE DIAL RATE 33 17 PULSE KATIA Bios 44 CIAL ENTER K 4s ey CIAL OPTIONS PULSE DIAL TYPE 47 PULSE RATIO daBrunse CIAL 44 HF i TOHE DUEZATIOLJI ENTER 1 ENTER Key 4g CIAL OFPTICNSE 49 DURATION d PULSE DIAL TYPE sofur DURATION Bt LINE ENTER Key 1 4 1 CIAL OPTIONS ENTER Key 49 DURATION 50 LINE 51 EARTH HORMAL ENTER ey T Key 4 Key 1 DIAL ENTER Key 51 FLS EARTH NORMAL 51 54 FEX LIHE 5 NORMAL 52 DIAL PREFIX en FLASH wey EARTH T Key Key EO CIAL OPTIDNHZ ENTER Key a 50 PBX
184. Charged part Part Charged LED Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 291 OKI Service Guide OKIFAX 5700 5900 Chapter B Print Operation Description 4 Developing Toner is attracted to the electrostatic latent image on the EP image drum surface to convert it into a visible toner image Developing takes place at the contact between the EP image drum and the developing roller 1 As the toner supply roller rotates while rubbing on the developing roller a friction charge is generated between the developing roller and the toner allowing the toner to be attracted to the developing roller The developing roller surface is charges positive and the toner negative Doctor blade Charge roller Toner supply roller Developing roller EP drum 2 The toner attracted to the developing roller is scraped off by the doctor blade forming a thin coating of toner on the developing roller surface 3 Toner is attracted to the exposed part low potential part of the EP image drum at the contact between the EP image drum and the developing roller making the electrostatic latent image visible Toner T pm ms ERR 100V eov BOOV BOOV Image drum lt E VLL Exposed part part 100V An illus
185. E hhhh 1 OR PROGRAM VERSION AAAA HASH PROGRAMZ VERSION HASH CK hhhh LAS LSE VERSION HASH GR hibhh DEFAULT VERSION GR nnn DEP ALLS 01 VERSION GR RAM OK CARTRIDGE bbbb 1 4 DEVICE ID Okirax 5700 ISDM BOARD GE eat ee CPU ROH VERSION HASH hibhh CPU RAH GR PROGRAM VERSION HASH GR hhhh AK GE ak Fig 1 6 11 2 Self Diagnosis Report In case of MEM board and no LAN board Note 1 a indicates an alphanumeric character n indicates a numeric character 0 to 9 h indicates a hexadecimal number and b indicates 0 or 1 2 Printed when the option memory board is mounted and if not entry lines following this line are not omitted 9 This item is left blank when MFP AVAIL is OFF Lowercase letters can also be listed This item reports MDL information for the PnP device ID only This item can be up to 40 characters long 4 This item reports toner cartridge ID information port read value For the LAN board the status of the LAN board at self diagnosis shall be recorded If the LAN board is in the alarm state the cause of the alarm is recorded When an HSP error occurs entry items shown below are printed HSP NG nn 6 The result of ISDN board test which is performed at self diagnosis shall be printed Error information at power on shall also
186. EL PRINTER ALARM REFER TO USER GUIDE MEMORY FREE 100 12 00 TEL PRINTER ALARMS REFER TO USER GUIDE MEMORY FREE 100 12 00 XXX CLOSE THE COVER MEMORY FREE 100 11 01 1998 12 00 DOCUMENT JAM CONFIRM AND STOP MEMORY FREE 100 Document jam suction error Paper jam feed outlet error Paper jam path error Paper jam feed error Paper size error Drum life expired Toner near end Toner near end amp drum counter 19000 No ID Image Drum Toner near end NO TONER MEM OFF Z 11 01 1998 12 00 XXX RELOAD DOCUMENT MEMORY FREE 100 Z 12 00 XXX JAM CHECK PAPER OR PATH MEMORY FREE 100 Z 12 00 XXX PAPER JAM CHECK PAPER OR PATH MEMORY FREE 100 Z 12 00 XXX PAPER MISS FEED CHECK PAPER OR PATH MEMORY FREE 100 12 00 XXX PAPER SIZE ERROR CHECK PAPER OR PATH MEMORY FREE 100 Z 12 00 PAPER PAPER SUPPLY MEMORY FREE 100 Z 12 00 XXX FACE UP STACKING SWITCH OUTPUT LEVER MEMORY FREE 100 Z 12 00 XXX CHANGE DRUM SOON MEMORY FREE 100 Z 12 00 TONER SENSOR CHECK DRUM CART MEMORY FREE 100 FF 12 00 REPLACE TONER CART MEMORY FREE 100 TONER EM RX ON 12 00 XXX TONER LOW REPLACE TONER CART MEMORY FREE 190 Second tray cover open 12 00 XXX CLOSE THE 2ND COVER MEMORY FREE 100 Memory overflow 12 00 XXX MEMORY OVERF
187. FAX TX Option 7 PC FAX RX Option 8 ISDN PC FAX G3 TX Option 9 ISDN PC FAX G3 RX Option 10 ISDN G3 TX Option 11 ISDN G3 RX Option 12 G4 TX Option 13 G4 RX Option 14 LAN Print Option Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 266 Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions p p au owe JH m INE n I DH a DH BDH Ku 1 d Torr sore Gail KT mad ceed 1 A IU x 1 2 LAB LI n Mere eT 2 4 loe Ae poe gd atime ed Ene anat di B arrere kx E T er PMc Bp past TERT Sore THEO lt same Diagram side view gt PUET HIIS CANET HE ra x PS Fidem PET es FH
188. GH MID MID LOW OFF Yes MONITOR CONTROL Technical setup Mo 02 has been sat to OFF No ON Connect oscilloscope probe across 10 1 SP and CN10 2 AG Yes signal appears message can be received normally Yes Receive signal appears acrossCN11 A22 of MONT R78 board Yes Receive signal appears across CN201 5 RM of C34 or H34 Modem board Yes Replace MCNT R76 Board Signal route CN11 B23 TRI5 2 1 21 12 3 1 20 3 5 CN10 1 Yes OFF Set MONITOR VOLUME to HIGHI HIGH MID MID LOW OFF Replace the speaker Go to 7 9 Reception problem Replace MCNT R76 board Signal route CN12 A6 B6 CN11 A22 Replace C34 or H34 Modem board signal route CN201 8 10204 2 1 CN201 5 Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 235 OKI Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting 7 17 Power Supply Unit A Low voltage Selection Replace the Power Supply Unit when output voltage written on the item A3 in the Appendix A is not normal B High voltage Selection Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates
189. HSP and host nn 00 Others 6 The result of ISDN board test which is performed at self diagnosis shall be Error information at power on shall also be listed partially When an ISDN error occurs entry items shown below are printed ISDN BOARD NG nn nn 01 Waiting for PC loading The BOOT2 signal from the host side at the time of power on is set to PC loading mode nn 02 Board abnormality The ISDN board program hash is NG upon power on nn 03 Board abnormality The initial sequence between boards cannot be excuted in 10 seconds after power on The status window does not indicate a normal value nn 04 Board abnormality The initial sequence of the ISDN LSI cannot be excuted upon power on No response for the command NG response nn 05 ISDN LSI abnormality The result of ISDN LSI testing function is NG ROM RAM test Loop test Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 204 OKI Service Guide OKIFAX 5700 5900 Chapter 6 Cleaning and Maintenance 6 6 Sensor Calibration Test 1 Purpose To adjust the linearity of the contact image sensor output levels LOCAL TEET 1 SELF DIAGNOSIS afisens CALIBRATION 3 LED TEST ENTER Key Prafaed is completed Prefaed is not completed Alarm ZENS CALIBRATION PLEASE SET D CUMEHT End of preteacd Document is
190. ID has been registered 20 function Determine whether ECM transmission is to be performed 1 Setting values ON transmission performed OFF transmission not performed 21 network Set up closed network The TSI CSI of the remote machine is compared with the low order 4 digits of the speed dial of the local machine If they match closed network is performed If they do not match closed network is not performed 1 Setting values OFF Closed network is not performed TX RX Closed communication is performed for both transmission and reception RX Closed communication is performed only for reception 22 save Determine whether toner saving is to be performed during fax printing When a LAN PC printer is used this setting is ignored and the command from the host is executed 1 Setting values ON Toner saving performed OFF Toner saving is not performed 23 Sender ID Determine whether the sender ID is to be added to the sending data A maximum of 32 characters are added to only outside the document 1 Setting values ON Added OFF Not added 24 1st paper size OKIFAX 5700 5900 Set the size of recording paper in the first cassette As the recording paper size is not detected automatically the operator must set it EXEC JIS B5 A5 A6 can be set only when LAN is mounted 1 Setting values AA LETTER LEGAL 13 LEGAL 14 EXEC JIS B5 A5 A6 The setting data must b
191. IFAX 5700 5900 Chapter 1 General Information Memory Confirmation Error Report MESSAGE CONFIRMATION Printed only when Error page 12 24 1998 17 05 8 R TIME MODE PAGES RESULT 12 24 0120 CALLING 002 OK 0000 POUSSIBLE ERROR PAGE Fig 1 6 3 2 Message Confirmation Error report 1 Title the report 2 Date and time when the report was printed 3 Sender ID 4 Total TX and total RX time 5b Date of transmission or reception 6 Time when the communication started 7 Length of time for which the OKIFAX 5700 5900 was connected to the line 8 Identification of the remote station e Personal ID CSI TSI Location ID Dial number Called TID Calling TID 9 Mode of the communication e CALLING CALLED Memory reception CONF XX Confidential reception B C Broadcast TX POLLED Polling TX POLL XX Bulletin Poll TX CALLING G4 G4 TX FWD T FWD R BATCH XX Box No 10 Total number of pages 11 Result of the communication e OK NO STOP BUSY PAPER COMP Completion of a broadcast S JAM RJAM COVER CANCEL PUNIT 12 Service code 13 Message 14 Fig 1 6 3 2 error report e Number of pages stored in memory Page number is printed only in case transmission from memory is carried out e numbers of the pages to which an RIN signal or PIN signal received The asterisk mark indicates that retransmission of the page met the criteria of copy quality Copyright 1998 Okidata Di
192. IFAX 5700 5900 Chapter 2 Installation 2 10 Installation of optional units 2 10 1 Optional units 2 10 2 Memory Board Installation Instructions 2 10 3 Network Card Installation Instruction 2 10 4 G4 Board Installation Instruction Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 152 OKI Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 10 1 Optional units 1 Items e Memory EXP Board RA1 2 e X Board G4A e Board LAN e 2ndtray unit 2 Procedure e Turn the facsimile power switch OFF and remove the AC power cord Note Unplug the AC power cord from the wall outlet first and then from the facsimile e Do not remove unnecessary parts e Since screws and small parts are likely to be lost they should temporarily be attached to their original positions Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 153 Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 10 2 Memory Board Installation Instruction 1 Remove Cover Rear Plate Rear 2 Memory Board Memory Board 3 Attach Plate Rear and Cover Rear Copyright 1998 Okidata Division of America Inc rights reserved See th
193. INE mode 7 7 line mm e STD mode 3 85 line mm e PC Print 600 dot inch 300 dot inch 15 Printing method Electrophotographic printing e 211 3 mm 2496 bits LED printhead 16 Minimum scan line time for reception e When receiving from OKIFAX or ECM 0 ms e When receiving from non OKIFAX and non ECM 10 ms at 3 85 line mm 5 ms at 7 7 line mm 15 4 line mm 17 Print speed e 10 sheets per minute at NA letter size 18 Coding scheme e Modified Huffman MH e Modified READ e Modified Modified READ e JBIG only for OKIFAX 5900 19 Modem Rev 2 e ITU T Rec V 29 9600 bps for use on point to point 4 wire leased telephone type circuits e Rec V 27 ter 4800 bps modem for use in GSTN General Switched Telephone Network e ITU T Rec V 21 channel 2 300 bps duplex modem for GSTN e ITU T Rec V 17 2 wire modem for fax applications up to 14 4 kbps e ITU T Rec V 34 20 Transmission speed 2 5sec per sheet of ITU T No 1 evaluation test chart for OKIFAX 5900 e 3 0 sec per sheet of ITU T No 1 evaluation test chart for OKIFAX 5700 Note This is Phase C time at 3 85 line mm 21 Protocol e ITU T Rec T 30 e ITU T G4 Class 1 option e special protocols High speed protocol 22 Error correction mode ECM e ITU T ECM 23 Image memory Basic mode 2 5 M byte OKIFAX 5700 amp 4 5 M byte OKIFAX 5900 Optional memory 2 0 4 0 M byte 24 Liquid crystal display LCD e Four lines of 20 chara
194. ION 8 Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 248 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting Troubleshooting flow chart 5 Paper Jams Recording paper feed jam transport jam ejection jam recording size error See Table 7 22 2 Alarm Display 5 the paper cassette loaded properly Mo Load it properly Yes 15 the paper of Heplace with paper of the specified size specified size Yes No piss Remove the jammed paper occur many times Yes Yes Does the error occur during paper loading Tabla 7 22 3 ACTION 10 Does the error occur while YES paper is under the EP drum See Table 7 22 3 ACTION 11 Does the error occur while the paper is at the eject station Yes See Table 7 22 3 ACTION 12 See Table 7 22 3 ACTION 13 Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 249 OKI Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting Troubleshooting flow chart 6 No Paper Tray or No Paper No recording paper cassette or not recording paper Mo recording
195. LOCATION message displayed Press Copy kay Yes Document jammed Are documents abnormal Check points 1 Adhesive such as paste tape etc on the surface of the documents Too thin lt 0 06 mm The leading edge of the documents are rugged or thickened due to paste etc 4 Too thick Multiple documents gt 0 13 mm Single document gt 0 15 mm 5 Too long Longer than 380 mm Go M No Normal as paper clip in the document passing slot Are parts guiding Yes document rugged due to flaws etc No Are feed roller Yes heavily dirty Yes Abnormal Note M76 board for OKIFAX5700 5900 are shown as MCNT R76 1 Check 2 Replace MONT R76 Board 3 Check the mechanical portion Scan motor etc See 7 1 18 for further details 1 Check PC2 2 Replace MCNT R78 Board For 1 and 2 use the carrier sheet For 2 and 4 use documents of the specified thickness or copy the documents with an office copy machine and use the copy For 3 cut the leading edge or copy the documents with an office copy machine and use the copy For 5 use documents of the specified length Hemove the obstacles Replace the parts Clean them Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com
196. LOW REFER TO USER GUILDE MEMORY FREE 100 Communication error 12 00 XXX COMMUN ERROR MEMORY FREE 100 LAN board MUPIS I F error 2 00 am HSP ERROR USER GUILDE MEMORY FREE 100 ISDN board I F error 12 00 ISDN BOARD I F ERROR REFER TO USER GUIDE MEMORY FREE 100 Error 77 no ID Ep ERROR MEMORY FREE 1005 LAN print ACC error 12 00 XXX LAM DATA ERROR REFER TO USER GUIDE MEMORY FREE 100 Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 244 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting Troubleshooting flow chart 1 Top Cover is Open Cover Stacker cover See Table 7 22 2 Alarm Display Close the cover Yes Solved Heturn to section 7 1 1 See Table 7 22 3 ACTION 2 Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 245 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting Troubleshooting flow chart 2 Replace Image Drum Message Warning message to replace ID unit because of its life See Table 7 22 2 Alarm Display Does the CHANGE Mo DRUM SOON message See Table 7 22 3 ACTION 3 remain on display Yes
197. Loading plo Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 367 Service Guide OKIFAX 5700 5900 Chapter E PC Loading 5 2 Upon Normal End m pee __ Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 368 OKI Service Guide OKIFAX 5700 5900 Chapter E PC Loading 5 3 Upon Error Occurrence The following sounding patterns are provided for indicating various error causes Intermittent sounding is repeated until the MFP power is turned off See 6 List of Error Causes and Corresponding codes for details of the error causes and codes 1 Receive data hash check NG error code 017 1s 35 1s OFF ON 2 Flash memory erase write NG error code 02 Lis 29 35 ieis is ON OFF ON OFF OFF ON 3 Disagreement between contents of flash memory and external RAM error code 037 4 Other error error code other than above 5s 1s As ON OFF ON Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 369 Service Guide OKIFAX 5700 59
198. M SPEED DIAL GROUP BATCH TA FORWARDING FORWARD ON P ERR RELAY REPORT SETUP CLOCK ADIUSTHENT lt 00 gt CLOCK ADJUSTMENT ID PASSORD ERG 01 gt TSI CSI lt 02 gt SENDER ID 02 PERSOYAL BOS 04 gt MEM PASSWORD 05 gt RESTRICT ID b 06 gt LISDNA TID 4 lt 07 gt LSDN SUBR 4 Fig 1 6 13 1 Function List P1 Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 63 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Function List P2 FUNCTION LIST 2 12 24 1558 22 00 Takasaki MENU SETUP SETTINGS lt 10 AUTO ANSWER FAX TEL TF TAD MEM PC FWD 11 11 gt EONITOR VOLUEKE SELECT FROM 5 SOUND LEVEL lt 12 BUZZER VOLUME SELECT FROM 4 SOUND LEVEL lt 13 USER LANGUAGE LNG1 LNGZ lt 14 gt DIAGNOSIS lt 15 TX MODE DEFAULT KESOL CONTEAST lt 16 TONER ON OFF lt 17 FULL SAVE lt 18 gt INSTANT DIAL ON OFF lt 19 gt RESTRICT ACCESS ON OFF 20 gt FUNCTION lt 21 CLOSED NETWORE OFF TXEX EX lt 22 gt TONER SAVE ON OFF lt 23 gt SENDER ID ON OFF lt 24 1 ST PAPER SIZE SELECT FROM PAPER SIZE lt 25 PAPER SIZE SELECT FROM
199. MING OPTIONS 60 61 bz 63 b 65 A x 67 YOYO Y INCOMING RING REMOTE RECEIVE TF TIMER PRG CONTINUOUS PC PAX SWITCH CHG COUNT DISTINCTIVE RING 12 24 1998 22 00 ID dc Takasaki FAR TELI MEM PCI FWD SELECT FROM 5 SOUND LEVEL SELECT FROM 3 SOUND LEVEL LAG1 SL ONOFF CONTRAST ON OPF ON OPFF ONOFF ON OPF ON OPF ONOFF ON OPF SELECT FROM PAPER SIZE SELECT FROM 7 PAPER SIZE ONOFF 0 10 TRIES 1 6 MIN ON OPF ON OPFF ON OPF MF DP OWS OPP OPP SS DIGITS OFF SON SDRC OPF 00 988 20 35 SEC ONOFF OWS OFF 1 5 TIMES Fai 7 t2 13 t2 12 t2 12 fa 7110 Fa 7110 2 10 10 10 10 Fad 3 Fig 1 6 13 5 Function List P2 In case of Service BItZOFF Skipped by bit No LAN option board and G4 option board Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 67 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Function List P3 FUNCTION LIST P3 12 24 1898 22 00 0 4 lt Taksuzaki 0 SETUP REPORT OPTIONS 70 gt MCF SINGLE LOC On Orr 11 gt MULTI LOC ON OPFF 72 gt MESSAGE IN MCF On Orr 73
200. N LIST P3 14 24 1998 22 00 ID Ode Takasaki 9 HEHNU SETUP REPORT OPTIONS gt SIMNGLE LOC lt Tl gt MULTI LOC On gt MESSAGE ON OFFE 73 gt ERR REPORT HMCF ON OFFE 2 LAN OPTIONS lt BO gt AUTO TRAY SW ON OFFE Ep Bl PAPER SIZE CHECK hz gt LAN PRINT JSB ISEC IMIN DRUM COUNT TONER COUNT DRUNKIT COUNT 1 PRINT COUNT SCAN COUNT PRINTER CLEAN TMG Fig 1 6 13 3 Function List P3 Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 65 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Function List P1 FUNCTION LIST P1 12 24 1998 22 00 ID 0de Takasaki STEF ACCESSING THE WANTED ITEM FRESS THE MENU FEY CHOOSE THE ITEM WITH THE UP DOWN DECIDE THE CHOSEN ITEM WITH THE ENTER or RIGHT KEY SPEED ACCESSING TO THE WANTED ITEM PRESS THE MENU FREY THE NUMBER OF THE DELAYED TX DELAYED BATCH TX PRIORITY CONFIDENTIAL TX RELAYINITIATE TX POLLING TA RA PRINT FROM MEHORY PRINT HEC PRINT PERSONAL BOX REPORT PRINT FUNCTION LIST CONFIGURATION PHONE DIRECTORY GROUP DIRECTORY ACTIVITY REPORT ACTIVE FILES BROADCAST ECF PROTOCOL DUKE LOCATION
201. NT ENTER TRESS CLEAR DEL PRESS CLEAR TG DEL ENTER COUNTER Key SCAN COUNT CLEAR Kay COUNT CLEAR Key COUNT CLEAR 3 COLI N T 4 PRINT COUNT sacan count DRUM irria ENTER Key TRESS CLEAR CLEAR Ursi is dx walua CLEAR a Sec Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com OKI Service Guide OKIFAX 5700 5900 Chapter 6 Cleaning and Maintenance Page 203 6 5 Self Diagnosis Test 1 Purpose To check ROMs RAMs and printing function 2 Procedure LOCAL TEST 1 5 DIAGNOSIS 1 SEHE CALIBRATION 3 LED TEST ENTER Key SELF DIAGNOSIS CPU PRG2 XXXX EXECUTING Paper size Olher Cover Mo paper Paper jam SELF DIAGHOSIS SELF DIAGNOSIS 777 Printer alarm SARX FRGLiISAAN PRGIIXEXX COHFIRH SIZE End of tagy 1 OTHER is shown as below EXEC JIS B5 AS AG Note 1 a indicates an alphanumeric character BOARD DEVICE 10 ISOH BOARD SELF DIAGNOSIS REPORT CEU ROM CEPU RAM PROGRAM PROGRAM LANGUAGE DEFAULT DEFAULT Er T CARTRIDGE CEU RON VERSION VERSION FLASH HASH TYPE VERSION m um
202. NU EXIT key and then use the programming keys to locate enter and set the desired function e X Speed Access If the function is assigned a speed access number typing this number in at the menu display prompt in the first operational layer will bring up the setting or registration display in the fourth operational layer for direct access Note 1 speed access number must be entered with two digits It must not be entered with neither one digit nor three digits Note 2 Speed access numbers are fixed Some of them cannot be used skipped depending on the destination of delivery and whether the machine is equipped with any option Access numbers become discontinuous Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 86 Service Guide OKIFAX 5700 5900 Chapter 2 Installation User Functions MENU 2 Delayed TX Delayed Batch TX Note Priority TX Options preceded by a number in permit speed access Confidential TX Other options do not permit speed access Relayinitiate TX Polling Polling TX Bulletin Poll BOX Memory Poll Memory Poll BULL Feeder Poll Polling Print From Memory Print Memory Msg Print Personal Box Print Memory Report Print Function List Configuration Phone Directory Group Directory Activity Report
203. Number changed Non selected user clearing Destination out of order Invalid number format Facility rejected Response to STATUS ENQUIRY Normal unspecified No circuit channel available BA26 Network out of order NEN ON SDN board sensor Handling in the G3 fallback G Handling of the redial g o 5 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 Handling of the redial 29 Temporary failure BA2A Switching equipment congestion ON BA2B Access information discarded BA2C Requested circuit channel not available BA2F Resources unavailable unspecified BA31 Quality of service unavailable BA32 Requested facility not subscribed BA39 Bearer capability not authorized mM BA3A Bearer capability not authorized mE Service of option not available unspecified ON Handling of the redial Handling of the redial Handling in the G3 fallback Handling in the G3 fallback Handling in the G3 fallback BA41 Bearer capability not implemented Handling in the G3 fallback BA42 Channel type not implemented ON BA45 Requested facility not implemented 46 Only restricted digital information bearer capability is available BA4F Service or option not implemented 51 nvalid call reference value BA52 ldentified channel does not exist BA53 suspended call exists but this call NG identity does not Handling in the
204. OK hhhh 01 hhhh OK bbbb OK ee hhhh OK hhhh 1 NL KL 1 4 2 5 2 6 12 24 1998 14 00 ID 0dc Takasaki SELF DIAGNOSIS REPORT 12 24 1998 12 00 IDs dc Takasaki MAIN BOARD CPU ROM VERSION AAAA 1 HASH hhhh CPU RAM DK PROGRAM VERSION HASH OR hhhh PROGRAMZ VERSION AAAA HASH hhhh LANGUAGE VERSION HASH OK hhhh DEFAULT VERS ION aaaa HASH hhhh DEFAULT 01 MODEM VERSION hhhh OR CARTRIDGE bbbb 1 4 DEVICE ID Okifax 5700 ISDN BOARD OK 2 6 CEU RONM VERSION AAAA HASH hhhh CPU RAM DK PROGRAM VERSION AAAA HASH OK hhhh 2M DPRAM AK 1 a indicates an alphanumeric character n indicates a numeric character 0 to 9 h indicates hexadecimal number and b indicates 0 or 1 2 Printed when the option board is mounted and if not entry lines following this line are not omitted 3 Lowercase letters can also be listed This item reports MDL information for the PnP device ID only This item can be up to 40 characters long 4 This item reports toner cartridge ID information port read value Entry items shown below are printed CARTRIDGE bbbb For the LAN board the status of the LAN board at self diagnosis shall be recorded If the LAN board is in the alarm state th
205. Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 12 OKI Service Guide OKIFAX 5700 5900 Chapter 1 General Information Table 1 5 1 2 8 Basic Performance Specifications No 22 m Effective reading width Mode Paper width 211 3 mm for local copy NA letter 216 mm G3 A4 215 4 mm for TX Letter US CANADA 211 3 mm for local copy po Ss Specifications 30 documents 16 to 28 60 to 105gm NA or A4 size paper Documents shall be placed face down on ADF stacker Max 1 0 mm skew over any advance of 100 mm The occurrence of skew exceeding 1 mm per 100 shall be 0 5 or less 1 Transmission will stop and line disconnection will occur when the end of a document is not detected within 380 mm after scanning begins except for the long document scanning Technical Setup No 10 2 jam will also be declared if the document does not reach the scanning position within 5 seconds after the start of a document feed Note When a jam is detected during message transmission from the feeder the machine will stop scanning and disconnect the line but its receiving capability will remain valid Document jam removal Manual release Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to
206. Op EA dH Tee OA UTS und ERS Do G Lo 5 48478 i i LE ERE s i i E a gt N A NENNEN 1 E up L nii 1 idih x MEST 1 Lod poo quan 2v X 1 i m POI iasmagii nou Uns WARE BASHING Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 280 Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions 13 G4 RX Option aM ES iml in m I NEAL Ree BIDS a Perse Md ce AML HTL Ix HETI DRE AOI Cua LAH bead i h ME Iud oed d or DR inea LEH cand rs Uc IH X b MDE iA Laub d quu Mise cru mas
207. P1 1171471395 15 00 ID2sDEI TAEAZAEI DATE TIN 5 STATICH HOTE PAGES RESULT 15 56 n iz CALLING 002 OR 0000 Tx HSS EDP PPZ PRI LH RA TX TX TERHSHITIED FRAME o DD nu Of a nn Of 2 Dn 00 00 00 00 06 o 00 00 c o 0 00 So 00 OO 00 3 dd S 00 d d d 43 0 0 00 Of 0 A 45 dk 0 OC S 100 00 00 c5 00 00 EES FF CE ce 0 00 4 ED J E4 40 BR 39 20 30 zz 4h 2 dl 32 922 Iz 40 i c Of o 00 00 0 00 o5 00 00 S 00 00 99 00 o E nu gg DD 2 DD DD C2 DD DD DD DD DD DD co oo np 00 00 nc o DD nun gg OF DD C2 DD DD C2 DD DD DD C2 DD DD ng co ca np 00 0 00 DD 00 00 00 0 00 00 00 cO DD 00 00 DD 00 cO DD 00 CSIPTIGSTSI o Dn nu Of 05 a 00 Of qug 2 nun gg c2 nu 00 a Dn nn 00 00 00 06 o 0 00 10 dc o 0 00 00 00 00 TH 00 00 00
208. Packing for shipment See 2 8 General procedure key operation See 2 9 1 Technical functions See 2 9 2 Technical functions Setup See 2 9 2 3 User s functions See 2 9 3 Location programming See 2 9 4 User s functions Setup See 2 9 5 7 E rl d 2 9 5 3 See 296 Table Dial parameter default setting See 2 9 8 See 289 1 For operation and registration see OKIFAX 5700 5900 Handbook 2 Memory board G4 option board LAN option board Second cassette unit Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 77 OKI Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 2 Site Selection INSTALLATION Precautions for Installation 1 Fluctuation in line voltage e 120V AC 102V to 127V e 230V AC 198V to 264V 2 Room temperature e 501090 degrees Fahrenheit 10 to 32 degrees Celsius 3 Humidity e 2010 80 RH 4 Operating environment e Pressure Equivalent to altitude of 2500m 8020 feet and below 5 Exposure e Within five minutes at luminous intensity 2 000 lux 6 Required space for installation e The facsimile requires the space as shown below for safety and good operability 7 Levelness of installation surface e 1 degree maximum 8 Other requirements Avoid installing in any of the fol
209. S 22 CALLEDz17 39 DATE TIME S R TIME DISTANT STAITON ID MODE PAGES RESULT 12 15 10 10 00 00 1234556789012345678901234 CALLING 000 NO 90C1 12 15 10 30 OO ODS CALLIBNG 000 S080 14 18 12 05 01 20 CALLING 000 ST P 9080 12 15 13 00 004 20 03 5476 4300 CALLING 000 9061 12 15 15 40 03125 ODS TARASARI 01 003 OOOO 1 12 22 10 00 OKI FAX 001 0000482 12 22 10 00 o2 00 SHIBAURA CALLED 005 NO SOBE 12 22 10 22 00412 0495 22 5400 CALLING 000 ST P 9080 12 22 10 50 004 20 0495 22 5400 CALLED 003 NO 9090 12 242 12 05 h ORI FAX CALLING OOO STOP 00 12 234 15 00 01 30 CALLED 102 3 12 22 15 30 00 20 CALLING 001 0000 12 22 17 05 20 B C COMP 50AD 4 12 22 19 04 o0 20 03 5476 4300 CALLING 000 STOP 9080 12 23 ER 91111 Oki Data CALLING Gd 002 9020045 12 23 10 20 03 54 6 4300 POLLED OR 12 23 10 35 02 23 01 002 0000 12 23 10 35 02 23 CALLED 002 0000 12 24 13 00 20 03 5476 43 00 004 NO 9082 12 24 19 36 91110 ODS POLL 1 gua OE 12 24 13 600 91100 ORI DATA POLLED 001 0000 1 Confidential reception 2 Manual TX Memory reception 4 Hroadcast TX 5 Gd TX 5 Polling TX 7 Bulletin poll TX Fig 1 6 2 Activity Report 1 Title of the report 2 Date and time when the report was printed 3 Se
210. SEND TEST Key TOBE zEEL TEST TOBE zEEL TEST 2100 119092 Key Key ZEBL TEST JEND TEST 2100 2 SENDING 100 2 SENDING PRESS STOP CANCEL PRESS STOP CANCEL STOF Key Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 207 Service Guide OKIFAX 5700 5900 Chapter 6 Cleaning and Maintenance 6 9 High Speed Modem Send Test LOCAL TEST 4 TONE SEND TEST 5 SEND TEST 5 MODEM REC TEST ENTER Key RATE GK 4 28 14 l 14 46 12 0K l 9 6K ede 7 2K TCM oo nn PRESS STOP TO CANCEL 0 BK ENTER Key STOP Key Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 208 Service Guide OKIFAX 5700 5900 Chapter 6 Cleaning and Maintenance 6 10 High Speed Modem Receive Test 1 Purpose To check the telephone line quality in combination with a remote station programmed to the high speed modem send test mode 2 Procedure LOCAL TEST 5 MODEM SEND TEST REC 7 TEST 14 4 EN
211. SOLUTION key twice In case of no message in memory Note When the rank marking of the replaced LED print head new part is the same as that of the used LED print head old part you do not always have to set the LED print head drive time Adjustment 1 Turn AC power ON 2 Setting of LED print head should be according to the Table 5 1 1 in the next section Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Guide OKIFAX 5700 5900 Chapter 5 Adjustments Settings of Technical Function No 26 Table 5 1 1 00 0 o o o o o t 1 Marking LSB Page 196 Note 1 The luminous intensity ranking is determined by the first second and third digits from the right in the LED print head i e in XX061 061 is the luminous inten sity ranking Note 2 When the head label of the replaced LED print head new part is the same as that of the used LED print head old part you do not always have to set the LED print head width by technical function Set up No 26 Refer to table 2 9 2 3 TF No 26 Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 197 OKI Service Guide OKIFAX 5700 5900 Chapter 5 Adjus
212. Sensor Alarm is activated e The toner sensor is not monitored while the main drum motor is in a halt Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 283 OKI Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions 2 Centronics Parallel Interface The LSI sets a BUSY P signal to ON at the same time when it reads the parallel data PDATA1 P to PDATA8 P from the parallel port at the fall of STB N signal Furthermore it makes the store processing of receiving data into a receive buffer terminate within a certain fixed time and outputs an ACK N signal setting the BUSY P signal to OFF NSX Interface IC 32 33 35 38 40 41 33V 5V H 1 DATAS P 1 to J to DATA1 P 2109 STEN STB N 1 45 BUSY P 11 46 ACK N 10 47 LSI 43 SEL P SEL P 13 FAULT N e FAULT N 32 28 i JN PINIT N IPRIME N 31 27 BEEN SELIN N 36 AUTOFEED P AUTOFEED P 5 C L 18 PARALLEL DATA DATA BITs 1 t 8 DATA STOROBE 0 5 us min 0 5 uis max BUSY ACKNOWLEDGE 0 5 us to 10 D min Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange
213. TAGE G4 or ADAPTER POWER SUPPLY TT MEMORY NCU AC SWITCH Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 161 OKI Service Guide OKIFAX 5700 5900 Chapter 4 Disassembly 4 0 General This chapter explains the procedures for replacement of assemblies and units in the field 4 1 Precautions for Parts Replacement 4 2 Tools 4 3 How to Disassemble and Reassemble Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 162 5700 5900 Chapter 4 Disassembly 4 1 Precautions for Parts Replacement DANGER Do Not You may be subjected to high voltage electric shock by touching the Touch following parts without an insulating material High voltage unit PC board HIGH VOLTAGE Low voltage PC board Contact ass y 1 Power supply unit The high voltage risk may continue for about 3 days after power off Never touch the power supply unit pattern 1 Before starting to replace parts remove the AC cord a Remove the AC cord in the following sequence 1 Turn off o the power switch of the machine 2 Disconnect the AC inlet
214. TER Key 1 9 6K 4 MODEM RATE 7 2K TCM 4 48 12 08 9 6K 9 6K TCH l FSK 4 4 24K ENTER Key MODEM RATE 14 4 00 00 0000 RX PRESS STOP TO CANCEL STOP Key 1 is displayed on the LCD when receiving carrier is set to ON Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 209 Service Guide OKIFAX 5700 5900 Chapter 6 Cleaning and Maintenance 6 11 MF Send Test 1 Purpose To send the multi frequencies of tone dialing to the line 2 Procedure LOCAL TEST 6 TEST TEST B TONEIT F TEST STOP Key ENTER Key TEST TEST 1 TONE SENDING PRESS 1 STOP key e After the test press STOP key Frequencies of MF tones are as follows 697 Hz 1209 Hz 697 Hz 1366 Hz 697 Hz 1477 Hz 770 Hz 1209 Hz 770 Hz 1366 Hz 770 Hz 1477 Hz 852 Hz 1209 Hz 852 Hz 1366 Hz 852 Hz 1477 Hz 941 Hz 1366 Hz 941 Hz 1209 Hz 941 Hz 1477 Hz Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 210 Service Guide OKIFAX 5700 5900 Chapter 6 Cleaning and Maintenance
215. TWORK 22 gt TONER SAVE 23 gt SENDER ID 24 gt 1 ST PAPER SIZE 25 gt 2 ND PAPER SIZE DIAL OPTIONS a 40 di A MN a 42 43 44 45 50 52 REDIAL TRIES REDIAL INTERVAL AUTO START DIAL DETECT BUSY DETECT PEX LINE DIAL PREFIX INCOMING OPTIONS 60 61 62 63 65 REMOTE RECEIVE T F TIMER PRG gt CONTINUOUS TOHE 54 PC FAX SWITCH CHG COUNT DISTINCTIVE RING Fig 1 6 6 4 Configuration P1 In case of Service Bit OFF Skipped by xpara bit No LAN option board No G4 option board and registration of the incoming transmission TEL No HIGH HID LOW ENGLISH OFF STD HORMAL OFF OFF ON OFF ON OFF OFF ON LEETER LETTER 3 TRIES 3 MIN ON OFF ON OFF ON OFF 35 OFF ON OFF 12 24 1998 22 00 IDzODC 6 2 2 9 2 9 nk 9 nk ak e 159 wares Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 42 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Configuration P2 CONFIGURATION P2 12 24 1993 22 00 IDz 0DC TARASART USER FUNCTION SETUP REPORT OPTIONS 70 gt MCF SINGLE LOC OFF 71 gt MCF
216. TX Confidential TX Relay initiate TX Polling TX RX Print From Memory Report Print Location Program Go to Section 2 9 4 10 Setup Go to Section 2 9 5 11 Counter 12 Printer Cleaning Menu selection Document on hopper FREE 100 MENMU Rey Key FOLLIHG THRE Brain FROM HENORY REPORT PRINT PRINT FROM MEMORY ENTER Key 7 PAINT FROM MEMORY REPORT PRINT PRINT LOCATION PROGRAM Key EHTER Ke 3 is 8 REPORT PRINT See Section 2 9 4 7 saca FROGRAM ML LOCATION PROGRAM 10 SETUP e o Ld Key ENTER HEHU M LOCATION PROGRAM 6 See Section 2 9 5 SETUP 1 ETUP 11 COUNTER ove n ENTER Key E NEP COUNTER 1ifcountER 12 FRIHTER CLEANING ENTER Key 12 11 1 2 INTER CLEANING PRINTER CLEANING P E 107 0171336 12 00 TEL SELECT PRESS MENU Key ENTER Key eer ez TX HELD VENTE 2 DELATED BATCH TX i PRIGRITY TX Key HENU 1 DELAYED TX DELAYED BATCH TX BATCH TX 3 PRIORITY TX T Key Key ENTER Key MENU 2 DELAYED HATCH TX PRIORITY TX TX 4 CONFIDENTIAL TX T Key EMTEHR MENU a CONFIDENTIAL TX B
217. Table 1 5 1 8 8 Basic Performance Specifications Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com m Page 11 OKI Service Guide OKIFAX 5700 5900 Chapter 1 General Information Table 1 5 1 1 8 Basic Performance Specifications Specifications Applicable line 1 PSTN Public switched telephone network 2 PBX Private branch exchange 3 ISDN Integrated services digital network Option 4 LAN Local area network Option 2 Line interface 2 1 Impedance 600 Ohms balanced Note Impedance may differ by the requirement of PTT 2 Sending power level 0 dBm to 15 dBm range Adjustable in 1 dB steps Technical Setup No 21 3 Receiving power level 0 dBm to 40 dBm In case of V 34 TX RX 3 to 43 dBm Type of document to be Cane tied Width ME S S 216 mm NA Letter Min 148 mm ISO A5 size Note Effective reading width is NA Letter 215 mm 2 Length Min 128 mm Max 356 mm 14 inches Long document detection 380 mm or 150 mm Technical Setup No 10 To enable or disable the long document scanning 3 Thickness Based on common bond paper 5 0 08 to 0 13 mm for multiple page feeding b 0 06 to 0 15 mm for single page feeding B Shape Rectangular 5 Opacity Documents allowing less than 4096 of the scanner source light to pass through them Copyright 1998
218. Tc acie 2 Motor Bracket Remove the bracket by releasing two hooks Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 187 OKI Service Guide OKIFAX 5700 5900 Chapter 4 Disassembly 4 3 21 LED Head Drum Resist Motor 1 Open the stacker cover and open the left hand latch slightly to pull the LED head out Next disconnect flexible cables two along with connectors Caution Disconnect the flexible cables with them inserted in connectors Connector Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 188 OKI Service Guide OKIFAX 5700 5900 Chapter 4 Disassembly 4 3 22 Toner Lockout Board Drum Resist Motor 1 Remove two springs pull the shield toward you and remove the LED Two springs head cover Caution Do not lose the springs 2 Remove the cover by releasing hooks four Caution Pay attention to two LED head caver springs LE gt Hoaks Hour 3 Remove the board by releasing hooks two Caution Do not break the hooks Be j F lout heard careful not to lose the springs pner par corser Copyright 1998 Okidata Division of OKI America Inc All rig
219. Troubleshooting 7 5 No Local Copy Start Printing function of No self diagnosis is Load a document The document is fed by No any length Yes The document is fed by 4 about 7cm and stops with the SELECT LOCATION message dispoayed Yes Press COPY key Any document Tes copied in black Mo Copy quality Yes Return to section 7 1 Checking Points Go to 7 4 Printing test failure 1 Check 2 Replace 76 board 3 Check the mechanical portion Scan motor etc See 7 18 for further details 1 Check PC2 2 Replace 76 board 1 Check 8 volt supply from 5 2 1 2 Replace MCNT R76 board 3 Replace the contact image sensor assembly Perform SENSOR CALIBRA TION including adjustment of level See 6 6 No Replace MCNT R78 board No Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 224 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting 7 6 Auto Dial Failure you hear dial tone when x lifting up your handset Y as 1 Check the line cable 2 Check the exchange Check pulse dial tone dial dial rate etc Check closed network Test other fax machin
220. a single location transmission result report is to be output Report Single automatically location 1 Setting values ON Report is output automatically OFF Report is not output automatically Message Confirmation Report Multiple Determine whether a multi location transmission result report is to be output locations automatically 1 Setting values ON Report is output automatically OFF Report is not output automatically Image in MCF Determine whether a multi location transmission result report is to be output automatically 1 Setting values ON Report is output automatically OFF Report is not output automatically Error Report MCF Determine whether an error report is to be output automatically when communication does not end with S C 0000 service code 0000 1 Setting values ON Report is output automatically OFF Report is not output automatically Note Setting values are defined for each default type Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 137 OKI Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 5 7 LAN Options 80 Auto Tray Switch OFF ON 81 Paper Size Check OFF ON 82 LAN Print Timeout 5SEC 30SEC 5MIN 83 IP Address See Section 2 9 5 7 1 84 Subnet Mask See Section 2 9 5 7 2 85 Default Gateway See Section 2 9 5 7
221. a special protocol speed protocol The T 30 handshaking procedure will be conducted at message transmission speed instead of 300 baud during transmission multi page Note In High speed protocol V 34 is not applied 3 ITU T G4 Class 1 option Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 17 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Table 1 5 1 7 8 Basic Performance Specifications ltem JSpeciications Transmission time 2 5 seconds at 33 6 kbps with JBIG for OKIFAX 5900 and 3 0 seconds at 33 6 kbps for OKIFAX 5700 per sheet of ITU T No 1 evaluation test chart Note This speed denotes the time interval corresponding to Phase C message transmission phase as referred to in ITU T 30 OKIFAX5700 5700 7 5900 OKIFAX5900 Procedure Time Initial 8 5 sec V34 Initial 8 5 sec V34 G3 Intermediate 1 0 sec V34 Intermediate 1 0 sec V34 Basic Final 1 0 sec V34 Final 1 0 sec V34 Fine 4 2 sec Fine 3 5 sec Note The following table shows the values under the following conditions e Sender ID OFF e High speed protocol OFF e Transmission mode Memory e Resolution STD Specifications Error correction ITU T ECM defined in T4 T 30 are provided sensitivity 1 Voltage range 25
222. above apply to the machine in packed condition 2 and humidity must be in the range where no condensation occurs No 7 JjSpecfications Dimension Main body 1 Width Approx 360 mm 2 Depth Approx 472 mm 3 Height Approx 352 Weight Main body Approx 14 kg Excluding recording paper and packing materials Attachment to the main OKIFAX 5700 5900 1 AC power cord x 1 board 2 I D unit x 1 Already installed 3 Toner cartridge x 1 4 Telephone line cord x 1 5 Document stacker x 1 6 One touch sheet x 1 Already installed 7 User s guide x 1 Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 19 OKI Service Guide OKIFAX 5700 5900 Chapter 1 General Information 1 6 Reports and Lists Table 1 6 1 1 2 Reports and Lists Specifications Table 1 6 1 2 2 shows Reports and Lists Specifications Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 20 OKI Service Guide OKIFAX 5700 5900 Chapter 1 General Information 1 6 1 Reports amp List Specifications 1 2 Note F Press FUNCTION and One touch key FP Function program setting TF Technical function setting Item Specificat
223. ace MCNT R76 Board Signal route Signal route CNIO1 8 1C204 2 1 CN12 A6 B6 CN11 A22 IC204 6 7 1C202 11 Yes Signal route T1 1 3711 2 64 CN3 19 20 Yes Mo bL Possible cause Replace MONT R76 Board CML signal Return to section 7 1 Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 232 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting 7 14 MF Send Test Connect oscilloscope probe across the line terminals L1 and L2 Perform MF SEND TEST 6 11 signal appears across L1 and L2 Yes MF signal appears across Pin 2 S and Pin 1 0V of CN201 C34 or H34 Yes C34 or H34 Modem Board Signal route IC202 8 106203 6 7 41C203 2 15 CN201 2 MF signal appears across CM12 A8 B8 S and CN12 A12 B12 0V of MCNT Board Yes Replace MCNT R76 Board Signal route CN11 425 CN12 A8 5 Signal route Replace WNS Board r CN3 15 162T1 3 1 1 3 4 End Yes Replace MCNT R76 Board Possible cause CML signal Heturn to section 7 1 Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com
224. aced on individual mode settings according to the machine status and setting 1 T F TEL FAX AUTO SW mode This mode can be selected only when TEL FAX Switch is set to ON This mode is automatically switched to the FAX mode when TEL FAX switch is set to OFF 2 TAD TAD FAX AUTO SW mode auto answer mode This mode can be selected except when is set to OFF TYPE1 3 11 12 13 1 8 Remote diagnosis TX mode default No toner memory RX Memory full save Instant dial Determine whether remote maintenance is to be enabled from the remote center 1 Setting values ON Enables OFF Disables Set transmission mode default values used when a document is set in the feeder The resolution and scanning density can be set sepa rately 1 Resolution STANDARD FINE EXTRA FINE PHOTO selectable 2 Scanning density Type of Original LIGHT NORMAL DARK selectable OKIFAX 5700 5900 Determine whether data is to be received in the memory or on recording paper when the toner level is low 1 Setting values ON Memory reception OFF Recording paper reception ON Data received in the memory when the toner level is low OFF Data is received on recording paper if the toner level is low the print quality is poor because the toner level is low When the memory becomes full during read the operator must determine whether the read pages are to be saved or canceled Determine whether the read pages are to be saved or can
225. an Guard 176 4 3 12 177 4 3 13 Contact Assembly and High Low Voltage Power 178 Supply Boards 4 3 14 Disassembling the Operation Unit 179 uem 4 3 14 1 Disassembling the Operation Unit 180 I 4 3 15 Disassembling the Scanner Unit L 181 iiu 4 3 16 Scanner CIS 182 4 3 17 PC1 PC2 Sensors 183 S 4 3 18 Speaker 184 PUR 4 3 19 Scanner Motor 185 4 3 20 Disassembling the Printer Unit 186 TX 4 3 21 LED Head 187 4 3 22 Toner Lockout Board 188 P 4 3 23 Stacker Cover 189 4 3 24 Fusing Unit 190 TN 4 3 25 Manual Feed Assembly 191 Y 4 3 26 Back up Roller Transfer Roller 192 4 3 27 Resist Roller Hopping Roller Sensor Plates 193 4 3 28 Eject Guide Assembly 194 5 Adjustments 5 1 Setting of LED Print Head Drive Time 195 oettings of Technical Function No 26 Table 5 1 1 196 Table of Contents Page 9 2 1 Confirmation Items 197 9 2 2 Measurement 198 6 Cleaning and Maintenance 6 1 Replacement of Consumables 199 6 2 Routine Inspection 200 6 3 Printer Counter Display Clear User 201 6 4 Printer Counter Display Clear Service 202 6 5 Self Diagnosis Test 203 6 6 Sensor Calibration Test 204 6 7 LED Test 205 6 8 Tone Send Test 206 6 9 High Speed Modem Send Test 207 6 10 High Speed Modem Receive Test 208 6 11 MF Send Test 209 6 12 Tone TEL FAX 210 6 13 Protocol Data Dump Printing 211 6 14 System Reset 212 6 15 Service Codes 213 Code list Table 6 15 1 1 2 21
226. ansfer the loading data to the Example gt copy b LPT1 xxx x is the loading data file name 3 The user shall judge the normal end of data loading by checking the normal end of file output on the PC and sounding of the buzzer indicating the normal end on the MFP If the MFP displays an error on the LCD sounds the buzzer for an error or lights up the alarm LED the user shall judge abnormal end of data loading from the PC and repeat the procedure from step 2 after turning the MFP power off once and to on again See 6 List of Error Causes and Corresponding Codes for the error cause Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 358 OKI Service Guide OKIFAX 5700 5900 Chapter E PC Loading 3 2 2 Procedural Sequence Diagram PC LOADIN G display in the upper row TNNT the LCD and ready buzzer sounding after loading key operation MS PC DOS in activated state data receiving does not start in one minute after setting ready for loading ERROR CODE OB is displayed in the lower row the LCD and the buzzer sounds to indicate an error Press the stop key to return to the standby state RECEIVING display in the lower row on the LCD during data receiving Hash check and flash memory update after the end of receiving
227. any updates to this material http bpx okidata com 285 OKI Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions 4 Process Operation Descriptions 1 Hopping and Feeding Hopping and feeding motions are actuated by a single registration motor in the mechanism as shown below Registration motor Idle gear roller Motor gear The registration motor turning in direction a drives the hopping roller The registration motor turning in direction b drives the registration roller The registration and hopping gears have one way bearing so turning any of these gears in the reverse direction will not transmit the motion to the corresponding roller a Hopping 1 For hopping the registration motor turns in direction a clockwise direction and drives the hopping roller to advance the paper until the inlet sensor turns on in this case the registration gear also turns but the registration roller is prevented from turning by the one way bearing 2 After inlet sensor is turned on by the paper advance the paper is further advanced to a predetermined distance until the paper hits the registration roller the skew of the paper can thus be corrected Hopping roller Registration roller b Feeding 1 When hopping is completed the registration motor turning in direction b counter clockwise direction drives the registration roller to advance the paper in this case the hopping gear a
228. any updates to this material http bpx okidata com 167 Service Guide OKIFAX 5700 5900 Chapter 4 Disassembly 4 3 2 Rear Cover and NCU Cover 1 Unscrew two screws 1 2 Slide the rear cover up slightly and pull it forward for removal 3 Remove the NCU cover by unscrewing one screw 2 Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 168 OKI Service Guide OKIFAX 5700 5900 Chapter 4 Disassembly 4 3 3 Main Cover 1 After removing the document cover rear cover and NCU cover open the Scanner unit scanner unit and stacker cover Caution Secure the scanner unit by engaging its hooks with the stacker cover 2 Unscrew two screws 3 Open the manual feed guide 4 X First disengage the two hooks at the back Next remove the main cover with it lifted Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com uu Page 169 5700 5900 Chapter 4 Disassembly 4 3 4 Operation Unit 1 Disconnect the connector Operalson unit 2 Open the operation unit and slide it leftward for removal Caution Pull out the connector cable from the frame Co
229. aper is output 5 the LED head ted hy s the cilicio Connect to the LED print Check connector CNA CMS5 on the MCNT R76 Board Yes the ID unit set No Set the ID unit properly properly Yes head properly Replace the LED head Power supply Unit or MONT R76 Board Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 255 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting Troubleshooting flow chart 10 Vertical Black Stripes on Output Black belts or stripes in the vertical direction Replace the ID Unit Yes Solved End No the LED print head or Power Supply Unit Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 256 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting Troubleshooting flow chart 11 Evenly Spaced Marks on Output Periodic abnormal printing Developing roller inside ID unit failure Heplace or clean the ID unit 1 85 47 1 mm period Yes EP drum inside ID unit failure Replace the ID unit 3 7 94 2 mm period Yes Tonner supply roller inside the ID 2 96 Ma unit failure pu
230. asnu emis 3 4 84111 5655 001 Extension OPE n OQ O O e e Exensen sabe 3 4 4111 5687 001 Extension PC 22 o 4 4 84111 5658 001 Extension cable Speaker 5 4 84111 5659 001 Extension cable PWU O O O amp lt Extension cable FAN o o 7 4 84111 5661 001 Extension cable S motor ll 7 t 8 4 4111 5662 001 Extension cable Damato t 9 4 84111 5863 001 Extension cable A motor t _10 4 84111 5664 001 Extension cable S motory O o 11 4 84111 5865 001 Extension cable D motor O O o j oo 12 Extension cable O O O O 13 4 84111 5667 001 Extension End 0 O J O O o 14 2 8 1071 0006 SUMI card LED headh 15 40331401YS Connection code extension OPE v e O O 16 40331501YS Connection code extension MPSU MONT MPSU 17_ 4033160275 Connection code extension Heater HEATER AC PSU e P 18 40331801YS Connection code extension Clutch _ CLUTCHIMCNT em 19 4
231. at st m 2 E m zh AER Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 11 Page 278 Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions ISDN G3 RX Option FRA ie mi 1 1 ES um E E vs a Fe A a E M rp A emen Eli D Ts SEHE Lea 1 inus I um e Fecal _ i am 2 Rae i x fs 1 x yia 1 cori ters gie og oa CHI rn i Hon men Va Bes Cm oT i Sra Supe besos i LLL i I IL crt m i i mbie i F i INTL psy HIM EZ Nu i only CIPOT i i Beek HATZ J Er 11 LaH LAH zo cored ic ATG b
232. ation 2 9 2 2 4 Error Criterion Registers the threshold value whether to transmit RTN or MCF signal when the error occurs in received data SETUP TECHNICAL FRG 18 17 DIS 12 181 9 TEST CRITERION 2 SETUP 19 OFF HOOR BYPASS 3 SYSTEH RESET EMTER Key 400m 13 ERRGR CRITERION VWALUE 0 9 9 B51 z ENTER WHEN ENTER Key 10 1 ERROR CRITERION VALUE 0 98 TE WHER DCHE ENTER Key Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 94 Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 2 2 5 Attenuator Adjusts the attenuation dB for the message send signal power level Adjusting value is O to 15dB in one dB steps TECHNICAL a 1 TEST SETIP HL EQUALIZER 2aBarrenvaror 22 2 SETUP 3 SYSTEH RESET Key 400 21 ATTENUATOR VALUE U 15 ENTER WHEN DONE COUNTRY CODE FRE 0 1598 ENTER Key B COUNTRY CODE FRE 15dB 21 ATTENUATIR VARLUE U 15 DEB EHTEE WHER DCHE ENTER Key Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 95 Ser
233. ation 3 e Ensure that the plastic tab on the right hand side of the toner cartridge recess lines up with the groove on the toner cartridge e Press down on both ends to make sure the cartridge is fully seated Expanded view Figure 2 5 4 Toner Cartridge Installation 4 e Push the gray tab forward until it stops X 7 n a E E E n AO NP 1 3 sa eS yl uL UV gt LN a e Clean the toner scattered in the vicinity of the toner cartridge using a cloth moistened with cold water Do not use hot water since it makes the toner stick there e Close the cover assembly top until the buttons have been locked completely 3 Recording paper Note About 250 sheets of the new paper can be set in the recording paper cassette e Remove the paper cassette from the facsimile by pulling the cassette tab e Sheets must not exceed the paper full marker of the new paper limit indication If excessive sheets are set it will cause paper jams e After loading the new paper push it forward into the slot at the front of the facsimile until it locks 4 Document stacker e the document stacker onto hanging position Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 81 OKI Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 6
234. ation data clear e Configuration data clear 4 Default type set 5 PC loading 6 G4 PC loading Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com PRIN Page 6 OKI Service Guide OKIFAX 5700 5900 Chapter 1 General Information 1 4 General Appearance Figure 1 4 1 shows the general appearance of the OKIFAX 5700 5900 Figure 1 4 2 Control Panel for OKIFAX 5700 5900 Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 7 Service Guide OKIFAX 5700 5900 Chapter 1 General Information 1 4 1 General Appearance of OKIFAX 5700 5900 Figure 1 4 1 shows the general appearance of the OKIFAX 5700 5900 Figure 1 4 1 General Appearance of OKIFAX 5700 5900 Stacker Document Operation Panel Tray Document Tray Paper Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 8 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Telephone Directory P6 151 152 154 15 156 1ET 15 174 171 173 174 175 175 177 179 173 143 LOCATION ORI
235. be listed partially When an ISDN error occurs entry items shown below are printed ISDN BOARD NG nn nn 01 Waiting for PC loading The BOOT 2 signal from the host side at the time of power on is set to PC loading mode nn 02 Board abnormality The ISDN board program hash is NG upon power on nn 03 Board abnormality The initial sequence between boards cannot be executed in 10 seconds after power on The status window does not indicate a normal value nn 04 Board abnormality The initial sequence of the ISDN LSI cannot be executed upon power on No response for the command NG response nn 05 ISDN LSI abnormality The result of ISDN LSI testing function is NG ROM RAM test Loop test 12 24 1998 18 15 DATA TIME 12 24 1998 13 32 EXEC TSE 40 PROMIS TSENO 00 0004 FLASH COUNT 00000067 MSGDATA TSEDATA 01 01 01 02 Q3 04 05 01 Ol 01 Ol Ol 01 01 01 01 01 01 10 01 00 01 01 02 03 04 05 01 01 01 01 01 01 01 01 01 01 01 10 01 00 01 01 02 03 04 05 01 01 01 01 01 01 01 01 01 01 01 10 01 00 01 01 02 03 04 05 01 01 01 01 01 01 01 01 01 01 01 10 01 00 01 01 02 03 04 05 01 01 01 01 01 01 01 01 01 01 01 10 01 01 01 02 Q3 04 05 01 Ol 061 Ol 01 01 01 01 01 01 01 10 01 00 01 01 02 03 04 05 01 01 01 01 01 01 01 01 01 01 01 10 01 00 01 01 02 03 04 05 01 01 01 01 01 01 01 01 01 01 01 10 01 00 01 01 02 03 04 05 01 01 01 01 01 01 01 01 01 01 01 10 01 00 01 01 02 03 04 05 01 01 Ol Ol 01 01 01 01 01 01 0110 01 Ol Ol
236. ber obtained by adding 1 to the selected number Selection is skipped over when the ISDN board is mounted selection allowed if SERVICE Set the MF duration 1 Setting values 75 ms 85 ms 100 ms selectable Selection is skipped over when the ISDN board is mounted selection allowed if SERVICE Determine whether the machine is to be connected to the PBX line 1 Setting values ON Connected to PBX OFF Not connected to PBX This setting cannot be made when ISDN board is installed However this setting can be made only when the service bit is set to ON Flash Earth Normal Set the method of switching between flash and earth modes for PBX line 1 Setting values NORMAL FLASH EARTH selectable PBX line origination types Selection is skipped over when the ISDN board is mounted selection allowed if SERVICE BIT ON 52 Prefix Set the access digits used for connecting the PBX line to the public line 1 Setting values OFF 1 to 4 digit access digit digits only Access digits are validated when a numeric value is entered All spaces OFF Selection is skipped over when the ISDN board is mounted selection allowed if SERVICE BIT ON Note Setting values are defined for each country code Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com
237. bject Name ML1E4048 MAC Address DOrEDISZ ILE d0 45 Fig 1 6 16 1 MIC Configuration 10 Base T 2 Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 75 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Banner Sheet de de de de de de de de de de d de de de cde cde dn dn dede dr dro de de Ge Ge Ge Ge Ge GRoGR GRO GR Go Gb Gb Gb gb Gb Gb Gb Gb gh gh gb gb gb User SUFERVISOR4Z Queue SRV312 ORI 220777 PRG File name Server 220777 zi Diractory Description 16 Notepad April 20 1998 12 04 p m Pee PEEP HB OH BOW W Wow www ww WW Www Fig 1 6 17 Banner Sheet Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 76 Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 1 General Setup Information The following flowchart outlines the installation procedure Site selection See 2 2 Unpacking See 2 3 Contents identification See 2 4 Installation of attachments See 2 5 AC cord connection See 2 6 Telephone and lin connection See 2 7
238. ccess SETUF HERNU of 1Berock ACTIUSTHENT FOLLING TX EKkX 2 ID FASSWORD PRG 7 gt PRINT FROM MEMORY 3 8 REPORT PRINT ENTER Key 4008 00 CLOCK ADJUSTMENT 01 1999 12 00 ENTER WHEN ENTER Key When the clock adjusiment screen is selected the current time is displayed When invalid data is set the ENTER key is made ineffective year range 1998 2097 Item Specifications Clock adjustment Set the date year month and day and time Select either MDY month day year or DMY day month year 1 Setting values Year 1998 2097 Month 1 12 Day 1 31 vary with years and months Time 00 00 to 23 59 When the clock adjustment screen is selected the current time is displayed When invalid data is set the ENTER key is made ineffective Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 121 OKI Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 5 2 ID Password Programming 01 TSI CSI 02 Sender ID 03 Personal Box 04 Mem Password 05 Restrict ID 06 ISDN TID Country Code ISDN No ISDN ID 07 ISDN Sub No apeed Access SETUP xE 1 CLOCK ADJUSTHENT POLLIHG TX RX 7 PRIHT FROM MACHINE SETTINGS REFORT PRINT 304
239. ce Guide OKIFAX 5700 5900 Chapter E PC Loading PC Loading 1 General 2 Basic Operation 3 PC Loading Procedure 4 LCD Messages 5 Buzzer Sounding Patterns 6 List of Error Causes and Corresponding Codes 7 Cautions 8 Loading Processing Time Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 342 Service Guide OKIFAX 5700 5900 Chapter E PC Loading 1 General 1 1 Application 1 2 General 1 3 Note on Explanation 1 4 Related Document Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 343 Service Guide OKIFAX 5700 5900 Chapter E PC Loading 1 1 Application This specification applies to the OKIFAX 5700 5900 an MFP unit capable of two way communication using the parallel port as its standard feature Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 344 OKI Service Guide OKIFAX 5700 5900 Chapter E PC Loading 1 2 General This specification describes the details of PC loading through the Centro connector provided in the OKIFAX 5700 5900 The functions c
240. celed automatically if the operator forget to save cancel them and therefore an operation T O results 1 Setting values ON Saved OFF Canceled ON The page being read is discarded and the previously read pages are saved or transmitted if transmission preparation is specified OFF All pages are discarded including the page being read Determine whether instant dial transmission is to be performed If the remaining memory capacity is not satisfied the instant dial start condition although this setting is ON the feeder transmission is performed When this setting is OFF the feeder transmission is uniformly performed 1 Setting values ON Instant dialing transmission is performed OFF Instant dialing transmission is not performed 19 Restrict access Determine whether operation is to be restricted When ON is selected persons who do not know the password cannot operate the machine When ON is selected the standby screen requires the operator to enter the password Operation is restricted until a valid password is entered 1 Setting values ON Operation is restricted OFF Operation is not restricted ON The ID Password Prg allows a restrict ID to be registered Operation is restricted only when this setting is ON and a restrict ID has already been registered OFF The ID Password Prg disables registration of a restrict ID When this setting is OFF operation is not restricted irrespective of whether a restrict
241. cluded in the 4 digit data they are truncated on the screen 52 DIAL PREFIX 5 DIAL PREFIX 1 2 ENTER JD DIGITS WHEN 52 DIAL PREFIX 52 DIAL FREFIX ug 1 1 ENTER BORE 2 DIAL PREFIX um ENTER WHEN DORE Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 132 OKI Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 5 5 Incoming Options 60 Incoming Ring OFF ON DRC 61 62 63 64 65 65 66 Remote Receive OFF 00 1 1 22 33 44 55 66 7 7 88 99 T F Timer Programming 20 35SEC Continuous Tone OFF ON PC FAX Switch OFF ON CNG Count 1 to 5 Ring Response 1RING 5SEC 10SEC 15SEC 20SEC Distinctive Ring OFF ON SET lt Speed Access SETU 4 CIAL OPTIONS 5 OPTIONS REPORT OPTIONS HEHU E POLLING TX RX 72 PRINT FROM MEMORY B REFORT PRINT 40015 INCOMING OFTIONS RING fl REMOTE RECEIVE i OFF 62 TEL FAX TIMER ON DAG T Key INCOHING OFTIONS Key 1 REHOTE RECEIVE 1 INCOMING RING Bor 1 ag OFF 62 TIMER FAG 1i 0 1 182233544 7883
242. com 99 Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 2 2 10 LED Headstrobe Setting of LED printhead strobe signals 00000 11111 Selection of strobe width in LED head 00000 is lightest and 11111 is darkest SETUP CHL TIMING 100H5 25 HEAD STEGHE 27 MEDIA TECHNICAL FRG 3B l LOCAL TEST 2 SETUP 3 SYSTEM RESET Key 26 Key 20D0ms 25 LED HEAD STROBE VALUE O0DODO 11111 B 01001 WHEN ENTER Key 11111 25 LED HEAD STROBE VALUE 01 111121 i EEEE WHEN Five digis must be entered Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 100 Service Guide OKIFAX 5700 5900 Chapter 2 Installation Service Personnel Initial Settings Table 2 9 2 3 1 11 Service bit Monitor control Country code Specifications Enables the serviceman to make special settings If this setting is OFF some settings and report print function may become unavailable 1 Setting values ON Enables the serviceman to make settings OFF Disables the serviceman to make settings Sets up the line monitor If this setting is OFF at the time of transmission the line is monitored during dialing but the line will not
243. conrroentian TX 5 RELAYINITIATE TX T Key 1 Key 4 4 RELAYINITIATE TX sBernarisrviaTE T 8 POLLIHG TE RX Kay Key Key HENU 5 RELAYINITIATE TX POLLING TX RX TERE 7 PRIHT FROM MEMORY Key Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 115 OKI Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 4 Location Program 1 The machine is standby state with no document 2 Press the MENU EXIT key once 3 Press the SHIFT DOWN 4 key two times 4 The menu option 9 LOCATION PROGRAM indicated by the blinking cursor is selected and press the ENTER SHIFT RIGHT gt key 5 The display will be shown LOCATION PROGRAM and you can access a desired function by switching among menus using SHIFT keys T and press the ENTER SHIFT RIGHT gt key Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 116 Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 4 1 Select Menu is shown as below 1 Speed Dial 2 Group 3 Batch TX Time 4 Forwarding No 5 Forward ON P ERR 6 Relay Report No Location Proaram MEHU
244. cters for operation guidance check and various kinds of information 25 Power source e Nominal input voltage 120 VAC for ODA version e Nominal input voltage 230 VAC for INT L version 26 MFP Multi Function Peripheral function e PC Printer Function e Scanner Function e PC Fax Modem Function Note For details see Product Specification for MFP Hardware is standard and software is Bi Centro interface 27 SDN function option e G4 function e ISDN G4 Communication e ISDN G3 Communication e ISDN Report and List 28 Network print service e Netware e TCP IP e Windows NT 95 3 1 e T600 10 ppm Note For details see Product Specification for Network Print Service North America Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com OKI Service Guide OKIFAX 5700 5900 Chapter 1 General Information 1 2 General User s Function 1 Transmission 1 Transmit mode e Automatic transmit mode e Manual transmit mode 2 Instant Dialing 3 Delayed feeder transmission 4 Memory transmission e 40 sessions 5 Delayed memory transmission within 3 days e 20 specified times for OKIFAX 5700 e 30 specified times for OKIFAX 5900 6 Sequential broadcast Memory e 150 stations for OKIFAX 5700 240 stations for OKIFAX 5900 7 Delayed broadcast e 20 specified times for OKIFAX 5700 e 30 specified tim
245. data Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 192 Service Guide OKIFAX 5700 5900 Chapter 4 Disassembly 4 3 26 Back up Roller Transfer Roller 1 After removing the Lower Base remove the spring Back up Roller 2 Liftthe left side of the Back up Roller and pull it out leftwards Upper Cover Reset Spring Caution Do not lose the ground washer Do not bend the ground plate Do not damage the backup roller 3 Release the gear by unlocking the latch on the Lower Base 4 Lift the right side of the Transfer Roller and shift rightwards then pull it out from the Lower Base Transier Holler Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 1 Service Guide OKIFAX 5700 5900 Chapter 4 Disassembly 4 3 27 Resist Roller Hopping Roller Sensor Plates 1 Disassembly procedure 1 Resist Roller Hopping Roller First carry out the disassembly procedure r up to the point of the Lower Base removal Remove the One way Clutch Gear Press the Resist Roller to the right side and lift up the left side of it then take off the Resist Roller Remove the One way Clutch Gear and Bearing Remove the Hopping Rol
246. dates to this material http bpx okidata com 140 Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 5 7 2 Subnet Mask This function is used to display the subnet address from the NIC confirm the data from the terminal and change settings LAN OPTIONS MENU B 83 ADDRESS POLLING 345 MASE 7 PRIHT FROM MEMORY 85 DEFAULT GATEWAY B REPORT ENTER Key 84 Kay 4005 di SUBHET MASE 55 255 255 0 ENTER WHEN DONE 84 SUBNET MASE 255 255 255 199 ENTER WHEN DONE ENTER Key Entering a subnet mask value same as Entering an IP address value Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 141 Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 5 7 3 Default Gateway This function is used to display the gateway address from the NIC confirm the data from the terminal and change settings NIC option setting LAN OPTIONS af 83 IP ADDRESS 6 POLLING 4 SURNET MASK T gt PRINT FROM MEMORY as pErAuLT GATEWAY REFORT PRINT ENTER Key 85 Key 400ms 5 DEFAULT GATEWAY 06 181 233 2 ENTER WHEN DONE 88 DEFAULT GATEWAY 206 181 233 3 ENTER WHEN DONE ENTER Key Entering gateway value Same as Entering an IP address value C
247. de Default STANDARD FINE EXTRA FINE PHOTO LIGHT NORMAL DARK No Toner Mem RX OFF ON Mem Full Save OFF ON Instant Dialing OFF ON Restrict Access OFF ON ECM Function OFF ON Closed Network OFF TX RX RX Toner Save OFF ON Sender ID OFF ON 1 st Paper Size A4 LETTER LEGAL 13 LEGAL 14 EXEC JIS B5 A5 A6 2 nd Paper Size A4 LETTER LEGAL 13 LEGAL 14 EXEC JIS B5 A5 Power Save Mode OFF ON ISDN Dial Mode G3 MODE G4 MODE Speech Receive OFF ON Speed 8 6 POLLING TX RX T PRINT HENORY SETUP 2 ID PAZSSWORD SETTINGS OFACLT He OPTIONS REPORT PRINT ENTERS Key SETTINGS ENTER Key sn nnt A0 19 ANSWER HODE 2 9 5 3 1 AUTO ANSWER 11 MONITOR VOLUME MODE p 14 BUZZER VOLUHE H amp CHIHE SETTINGS Kay Ll HONITGR VOLUME 11 19 AUTO ANSWER H DE Borr 11 WOLOAE Low OFF 12 BUZZER VOLUME ENTER Key MID LOW MID HIGH MILDV HIGH MACHINE SETTINGS ENTERI 121 BUZZER VOLUHE 11 H NITOR WVCLUME E 0226 LOW VOLUME E _ HIDDLE 13 USER LANGUAGE MIDDLE ENTER Key HIGH T Key L Key HACHINE SETTINGS ENTER 13 USER LAHGUAGE 19 12 BUZZER YOLUHE 15 LANGUAGE OTHER ENGLISH 14 DIAGHOSIS ENTER Key OTHER Second langua
248. detected setting of an invalid value in the DPRAM length 24 area on the MFP main unit side The G4 board has detected setting of an invalid value in the DPRAM status 25 area on the MFP main unit side Reserved On the MFP main unit side normal data has not been received for one 27 minute after start of G4 board PC loading On the G4 board side a header sum check error has occurred On the G4 board side a loading data hash check error has occurred On the G4 board side a header parameter specification error has occurred On the MFP main unit side the G4 board side DPARM status response state has been maintained for 3 minutes or longer On the G4 board side a DRAM check error has occurred The MFP main unit has detected setting of an invalid value on the G4 2D board side On the G4 board side the local machine type does not match the header s 2 type identifier 1 Occurs only in binary format specification 2 Occurs only in Intel HEX code specification reservation code not actually used Note 1 No error processing transition to permanent loop state after error code display and buzzer sounding in corresponding pattern occurs when any of the following errors occurs in receiving the loading program header The receive data until error occurrence is discarded and the program header receiving starts from the beginning again 1 Header sum check NG 2 Disagreement between loading machine type and machine ide
249. dressing error 3 mm of recording paper Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 15 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Table 1 5 1 5 8 Basic Performance Specifications No Spec ifications Copy stacking The printed copies will be discharged on the stacker with printed face up or face down 1 Face down stacking Up to 200 copies 2 Face up stacking Up to 10 copies Note 1 Using the recommended paper New standard 20 10 Xerox 4200 2 Except 16 6 papers 3 Face down or face up stacking is changeable by the lever Scanning resolution Horizontal e 300 dot inch Vertical Transmission mode e 300 dot inch 15 4 lines mm EX FINE 7 7 lines mm FINE or 3 85 lines mm STD ul Image scanning method NA Letter size 2592 bit direct contact image sensor Contrast control The Light and Dark contrasts low contrast will be automatically enhanced to improve image quality Slice level shifting has 3 levels of switch selection on operation panel Recording solution Horizontal e 300 dot inch Vertical e 300 dot inch EX FINE 15 4 line mm EX FINE 7 7 line mm FINE or 3 85 line mm STD Ex Fine 15 4 line mm Ex Fine 300 dot inch Copy resolution e STD 200 dot inch x 3 85 line mm e FINE PHOTO 300 dot inch x
250. dy is open recording paper of the 1 st tray is being replaced No paper in 1 st cassette No paper has been detected by the 1 st tray s paper sensor No paper has been detected by the paper sensor in 1 state No paper in 2 nd cassette Response from the option tray indicated no paper in 2 nd tray Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 305 OKI Service Guide OKIFAX 5700 5900 Chapter B Print Operation Description B 3 3 1 Toner Low Detection e Composition The device consists of the stirring gear which rotates at a constant rate the stirring bar and the magnet on the stirring bar The stirring bar rotates through the link on the protrusion in the stirring gear The configuration of stirring bar in the figure below may differ The principle of toner detection however remains the same Magnet Protrusion e Operation Toner Low is detected by monitoring the time interval of the encounter of the magnet set on the sensor plate and the magnet on the stirring bar Operation during Toner Full state Stirring Gear Section e The stirring bar rotates due to the mechanical transmission of energy Originating from the interlocking with the Stirring gear Stirring Bar Even when the magnet on the stirring bar reaches the maximum height the stirring bar is push
251. e 7 22 1 251 NEN Troubleshooting flow chart 7 Light or Blurred Output 252 TP Troubleshooting flow chart 8 Smeared Background 253 mr Troubleshooting flow chart 9 Blank Output 254 Troubleshooting flow chart 10 Vertical Black Stripes 255 TEM Troubleshooting flow chart 11 Evenly Spaced Marks 256 Troubleshooting flow chart 12 Missing Print on Output 257 PE Troubleshooting flow chart 13 Vertical White Stripes 258 Troubleshooting flow chart 14 Poor Fusing 259 8 Dipswitch Setting Tables Portuguese 260 A Board Descriptions Preface 261 Service Caution 262 A1 1 Unit Configuration and Block Diagram 263 Block Diagram 264 A2 1 Signal Flow Explanation 265 1 Copy 266 2 TX 267 2 1 TX JBIG OKIFAX 5900 only 268 9 MH MR MMR 269 9 1 JBIG OKIFAX 5900 only 270 4 PC Print Option 271 D Scanner Option 272 6 PC FAX TX Option 273 RX Option 274 8 ISDN PC FAX G3 TX Option 275 9 ISDN PC FAX G3 RX Option 276 10 ISDN G3 TX Option 277 11 ISDN RX Option 278 12 G4 TX Option 279 13 G4 Option 280 14 LAN Print Option 281 A3 1 Toner Low Detection 282 A3 2 Centronics Parallel Interface 283 3 Electrophotographic Process 284 4 Process Operation Descriptions 285 B Print Operation Description B 1 Mechanical Compone
252. e OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 154 OKI Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 10 3 Network Card Installation Instruction 1 Remove Cover Rear Plate Rear and 2 piece of Plate dummy Plate Hear 2 Network card with Adapter board then mount it into Dip switch the room Before installation check 1 of Dipswitch should be Card ON and 2 4 be OFF In ES case of G4 board application exchange above Adapter board to G4 board Adapter board 3 Attach Plate Rear and fix Network card Adapter board with 2 each screw Then fix Plate Rear 4 Attach Cover Rear Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com uU Page 155 OKI Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 10 4 G4 Board Installation Instruction 1 Remove Cover Rear Plate Rear and 2 piece of Plate dummy Caution Remove only lower Plate dummy 2 Connect Network card with Adapter board then mount it into the room Before installation check 1 of Dipswitch should be ON and Z2 4 be OFF In case of G4 board application exchange above Adapter board to G4 board 3 Attach Plate Rear and fix Network card Adapter
253. e cause of the alarm is recorded When an HSP error occurs entry items shown below are printed HSP NG nn 6 The result of ISDN board test which is performed at self diagnosis shall be printed Error information at power on shall also be listed partially When an ISDN error occurs entry items shown below are printed ISDN board NG nn nn 01 Waiting for PC loading The BOOT2 signal from the host side at the time of power on is set to PC loading mode nn 02 Board abnormality The ISDN board program hash is NG upon power on nn 03 Board abnormality The initial sequence between boards cannot be executed in 10 seconds after power on The status window does not indicate a normal value nn 04 Board abnormality The initial sequence of the ISDN LSI cannot be executed upon power on No response for the command NG response nn 05 ISDN LSI abnormality The result of ISDN LSI testing function is NG ROM RAM test Loop test Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 148 OKI Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 10 On line Tests 1 Transmission 1 Load documents 2 Make sure that e The loaded documents are fed in automatically e The STD and NORMAL lamps light e The display shows SELECT LOCATION S OR PRESS COPY 3 Dial the telephone number of the remote
254. e fixed lf there are unselective options these numbers become discontinuous TEThis mede be made only when ISDN board is installed AVAIL is indicated during 3 seconds by pressing ENTER in the case of MUPIS LF mode EEOKIFAX 5700 cannot be set up Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 90 Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 2 2 1 T1 TX Timer Value Set the T1 timer call connection wait time XTTO for transmission SETUP TECHHICAL 18 13 H MODEM RATE 1 LOCAL TEST 14 cox VALUE 2 SETUP 15 TL RA TIMER VALUE 3 SYSTEM RESET TLITX TIMER VALUE VALUE 10 255 ifs 100H5 EHTER WHEN DONE ENTER Key 14 1 VALUE 10 255 551 l DHs ENTER Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 91 Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 2 2 2 T1 RX Timer Value Set the T1 timer for reception The time from issue of the first DIS to issue of a signal is checked If a time out occurs the line is disconnected SETUrF TECHNIC
255. e s s 9 u spom ramen ons osma ue pue ps e w we 1 1 1 9 9 5 or oc poc o mmm w w w w w w w w ve w v v u u w w w w or por wr wr or or Fo ce wr or ur wm teeram sria eae vor cow tos tos os wor tos cbe coe ute ue vb W RDE son Loe nee a ae wwe seb oer Mb Sus 1648 18 mem s Eme pe e we ee e se De se sm m m e m n o e RMGOURA ONS OLLI e E meses Eo Er Ko Cc KC EDD ww poc poc or or m o sax cac sac on o or o o mm s owe wr wr or por o pw pwr wr or eanniues pick uP
256. e the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 159 OKI Service Guide OKIFAX 5700 5900 Chapter 3 Brief Technical Description 3 3 Board and Units The following boards and units constitute the facsimile transceiver machine Standard e MONT Main control board R76 OKIFAX 5900 R76 2 OKIFAX 5700 NCU Network Control Unit USA Canada INT L DN5 GER FN5 UK France P76 Main P77 One touch e High Voltage Power Unit H10 e Toner Lock Board TLK e Low Voltage Power Unit MPW2520 120V MPW2420 230V e Optional Memory RA 2M byte RA 2 AM byte e G4 board G4A e Adaptor board for NIC DM1 NIC Network Interface Card Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 160 OKI Service Guide OKIFAX 5700 5900 Chapter 3 Brief Technical Description 3 4 Overall Dimension and Mechanical Structure Separation rubber ADF rollar Feed roller Finch roller Scan roller Sub roller Feed raller Document exit Document Paper exit face down Image sensor Paper exit face up drum Heater roller Resist roller Backup roller Transfer roller Figure 3 4 1 Overall Dimension and Mechanical Structure 1 2 E HIGH VOLTAGE POWER SUPPLY LOW VOL
257. e the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 251 OKI Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting Sample Image Problems Figure 7 22 1 Table 7 22 4 Image Troubles BE Chart No Images are light or blurred as a whole Fig The blank background is smeared Fig B EN Blank paper is output Fig C Black belts or black stripes in vertical direction Fig D Periodic abnormal printing Fig E White belts or some white stripes in vertical direction 12 Poor fusing Images are blurred or peeled off when 14 touched by hands Figure 7 22 1 Abnormal Symptoms of Image Troubles Example Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 252 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting Troubleshooting flow chart 7 Light or Blurred Output Images are light or blurred as a whole Yes Is toner low Is paper of specified grade Yes Are fingerprints or dits yas adhering or moisture absorbing to the paper is the lens surface of the 229 LED print head dirty Is the LED print head installed properly Yes Is the contact plate of the transfe roller in contact with the contact as
258. e transferred to the G4 board 25 2nd paper size Set the size of recording paper in the second tray EXEC JIS B5 A5 can be set only when LAN is mounted 1 Setting values AA LETTER LEGAL 13 LEGAL 14 EXEC JIS B5 A5 The setting data must be transferred to the G4 board 26 Power save mode Determine whether the current mode is to be switched to the Power Save mode The power supply will be fed to all circuits of a fax machine whenever the fax goes to the operating state The power save mode has reduced the power consump tion at standby to below 0 5 W 1 Setting values ON Switched OFF Not switched When Default Type is set to 1 and Country Code is set to USA the Power Save mode cannot be selected This mode cannot be made when ISDN or LAN board is installed 27 ISDN dial mode Determine whether G4 communication is to be performed by calling a single remote machine by pressing ten keys when an ISDN option is provided 1 Setting values G3 mode G3 communication G4 mode G4 com munication This setting cannot be made when an ISDN option is not provided This setting data must be transferred to the ISDN board 28 Speech Receive Determine whether the incoming call is answered when the information transmission capacity instructed by the network is voice transmission 1 Setting values ON Answered OFF Not answered This setting data must be transferred to the ISDN board This setting cannot be mad
259. e when ISDN option is not provided Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Guide OKIFAX 5700 5900 Chapter 2 Installation Page 127 2 9 5 4 Dial Options 40 41 42 43 44 45 46 47 48 49 50 51 52 Redial Tries 0 to 10 FRE 0 to 5 FRE Interval 1 to 6 FRE 1 to 12 FRE Auto Start OFF ON Dial Tone Detect OFF ON Busy Tone Detect OFF ON MF DP DP MF Pulse Dial Rate 10 16 20 pps Pulse Make Ratio 33 39 40 Pulse Dial Type N 10 N N 1 MF Tone Duration 75 85 100 5 PBX Line OFF ON Flash Earth Normal NORMAL FLASH EARTH Dial Prefix OFF 4 digit SETUP 3 MACHINE SETTINGS dora CRTIONE INCONIHG DPTIONA Key DIAL OPTIONS ENTERS Key i iol REDIAL TRIES 2 9 5 4 4 REDIAL TRIES 41 REDIAL INTERVAL Mme iz AUTOS START Key DIAL OPTIONS REDIAL ENTER Key 40 41 INTERVAL 42 AUTO START FREES 2 8 5 4 2 REDIAL INTERVAL T Key AUTO START DIAL OPTIONS REDIAL INTERVAL 41 42 vo START OFF 41 DIAL DETECT ON By T Kay l 1 DIAL OPTIONS ENTER Kay 43 CIAL TONE DETECT 42 AUTO START OFF 43 TONE DETECT OFF 44 BUSY DETE
260. eared Remarks OFF ON OFF Can be wm XL O O This rni JE wo replaced user Drum total Parallel pick up Determine whether parallel pickup is enabled To control a receiving fax by 2 digits the same digits as remote reception from a telephone set connected parallel to the telephone line For the detail see section 2 9 2 6 Outline of Parallel Pick Up 1 Setting values ON Enabled OFF Disabled Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 110 OKI Service Guide OKIFAX 5700 5900 Chapter 2 Installation Service Personnel Initial Settings Table 2 9 2 3 11 11 T F Specifications No Print priority Determine whether the memory is mainly used for printing This setting is required to rescue the image data that cannot be stored in the page memory if ACC compression is carried out during PC LAN printing 1 Setting values Relationships between settings and page memory capacities are as follows ON 2560 KB OFF 1844 KB Note When this setting is set to ON the memory capacities decreases to 716k bytes JBIG facility Set up the encoding JBIG 1 Setting values ON OFF Only OKIFAX 5900 LLC check Determine whether the lower layer compatibility in
261. echnical setup 06 e When all description conditions are met modes must be described in the FAX gt TEL gt TF gt TAD MEM gt PC gt FWD sequence If any description condition is not met for a mode the mode must be omitted and the succeeding modes must be moved up Example ISDN board installed ON FAX TEL MEM PC FWD 12 When National code is set to FRE the following setting values are listed e tries 1 to 5 in one try steps e interval 1 to 12 in one minute steps 13 Machine setting No 26 power save mode is not printed when the ISDN LAN board is mounted Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 68 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Group Directory GROUP DIRECTORY GROUP l1 ORI DATA ZYZl 6 13 15 17 15 21 23 25 27 29 31 23 35 37 39 101 103 LOCATION ID 1234567890123456789012345678901234567890 ORI SHIBAURA 050 0175 OKIFAX4S5 105 107 103 111 113 118 111 119 121 123 125 127 129 131 133 135 137 135 NH1251INTL OEIPAXS60U OKIFAX1000 OF 3GX 2275 19 M3 a3 OF 24 OF 21 OF 12H M56 0000 0003 0006
262. ecoverable Errors Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com B 3 1 Errors List The errors are listed below 1 Major trouble errors Fuser error Fan error 2 nd tray communication error Toner lockout 2 Recoverable errors Cover open 2 nd tray route open Paper size error Face up route open No cassette in 2 nd tray Paper exit jam Drum setting error No paper in 1 st cassette Paper transport system error No paper in 2 nd cassette Paper supply error 3 Alarms warning Note Low toner Paper width error Drum life expired Service Guide OKIFAX 5700 5900 Chapter B Print Operation Description Page 297 1 The major trouble errors do not recover after an error has been removed unless a reset is not performed 2 A recoverable error resets automatically by itself once the cause of error has been removed Printing is not possible while an error is existing 3 The alarm serves as a warning only and the printing operation is performed Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com mu Page 298 OKI Service Guide OKIFAX 5700 5900 Chapter B Print Operation Description B 3 2 Major Trouble Errors B 3 2 1 Fuse Error B 3 2 2
263. ect B247 Call setting problem No empty logic channel outgoing incoming collision 12 Call setting problem overlapped facility request other than zero e Call setting problem facility length NG other than zero NG NG NG Bchlayer4 B702 Reception TDTlenghover lt lt 8703 TDT length negotiation unsuccessful ING 18704 Invalid block received JON J 8705 parameter received 9 87066 received NG 8707 TCR out 1021710 NG J 8708 TCA out T1 1 T O 5 eese reception ee iN TBR reception Bachlayer5 901 Command response reception error ING received B9083 Lackofessentialparameter lt lt 894 Invalid parameterreception 0 18905 Invalid parameter value reception B906 Window size over reception B907 Documentreferenee number error 8908 Lengthillegal 0 04 8909 Checkpointerr 0 NG 9 B801 _ Command response reception error ING gt B802 Parameter reception error m us eee reception m e eem
264. ed See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 79 OKI Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 4 Check of Contents Table 2 4 1 Contents List for OKIFAX 5700 5900 After having taken out the machine and accompanied accessories from the carton box check the contents according to the following list 3 4 OKIFAX 5700 5900 facsimile AC power cord unit Already installed Toner cartridge Already installed 8 jUsersGude 11 Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 80 OKI Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 5 Installation of Attachments 1 Items e Image Drum ID Unit already installed e Toner cartridge e Recording paper e Document stacker 2 Procedure 1 Toner cartridge e Peel off the fixed tape attached to the tray paper Open the cover top Figure 2 5 1 Toner Cartridge Installation 1 e Take out the plastic cover out of the ID unit Figure 2 5 2 Toner Cartridge Installation 2 e Take out the toner cartridge from the damp proof bag shake it five or six times as shown in the illustration to eliminate the toner deflection and peel off the seal gently Seal Toner cartridge Figure 2 5 3 Toner Cartridge Install
265. ed all speed dials 15 characters ten keys 0 9 alphabetic characters uppercase and lowercase characters special characters PAUSE HYPHEN SPACE LOC and ALT 40 characters each ten keys 0 9 PAUSE HYPHEN SPACE ALT can register only One touch key The HYPHEN key is prohibited when country code is set to FRE 3 Communication parameter Communication speeds 33 6 28 8 14 4 9 6 4 8k bps Echo protection ON OFF The settings shown below depend on the ON OFF setting When OT is transmitted the Tone for Echo setting is ignored and the settings made here are used for the transmission ECHO PROTECTION Protective Tone Ignore 1st DIS Oh G3 G4 SELECT G3 mode G4 mode Switching between G3 mode and G4 mode Group Register group dials Only the speed dials to which a location address is assigned can be registered 1 Number of group dials that can be registered OKIFAX 5700 20 groups 1 group 1 140 locations OKIFAX 5900 20 groups 1 group 1 230 locations 2 Number of group dial IDs that can be registered 15 characters ten keys 0 9 alphabetic characters uppercase and lowercase characters special characters PAUSE HYPHEN SPACE Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com m Page 118 OKI Service Guide OKIFAX 5700 5900 Chapter 2 Installation
266. ed by the stirring gear since the other side is being dipped in the toner Sensor Plate Toner Sensor Operation during Toner Low state e When the stirring bar reaches the stirring Bar maximum height it falls to the minimum height due to its own weight since there is no resistance provided by the toner on the other side Because of this the time interval during which it is in encounter with the magnet of the sensor plate becomes longer By monitoring this time interval Toner Low state can be detected Sensor Plata Toner Full State 160 ms t1 lt 0 8 sec TNRSNS N t 2 63 sec gt LOW state 11 gt 0 8 sec TNRSNS N 2 63 sec e Whenthe Toner Low state is detected 2 times consecutively Toner Low is established When the Toner Full state is detected 3 times consecutively Toner Low is canceled e Whenthere is no change with the toner sensor for 2 cycles 2 63 sec x 2 or more then the Toner Sensor Alarm is activated Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 306 Service Guide OKIFAX 5700 5900 Chapter B Print Operation Description B 4 Other Special Cases B 4 1 Manual Paper Feed B 4 2 Cleaning Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDAT
267. ed circuit boards do not use any glove which may generate static electricity 8 Do not place the printed circuit boards directly on the equipment or floor Service Tools Table 3 1 shows the tools required for the replacement of printed circuit boards assemblies and units in the field Table 3 1 Service Tools 1 100 Philips screwdriver No 2 100 Philips Screwdriver Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 327 Service Guide OKIFAX 5700 5900 Chapter D Second Paper Feeder 3 2 Parts Layout This section describes the layout of the main components Upper plate n Roller Shaft Une way Clutch Gear Guide R 2nd Assy includes stepping motor and TOSB 2PCE ee Frame ie 5 1 2 NR 5 au a 4 4 Stepping Motor bow a Bi s Guide L 2nd Assy EC cgi Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 328 OKI Service Guide OKIFAX 5700 5900 Chapter D Second Paper Feeder 3 3 Parts Replacement Methods This section describes the parts replacement methods for the components listed in the disassembly order diagram bel
268. eder Transparency for overhead projector applicable sheet size NA Letter NA Legal A4 size Oki Data Recommended paper 9 Printable width e North American 211 3 mm 203 2 mm for assured quality e North American Legal 211 3 mm 203 2 mm for assured quality e SO A4 206 0 mm 197 3 mm for assured quality 10 Printable length e NA Letter 273 4 mm 10 76 inches 266 7 mm 10 49 inches for assured quality e NALegal 349 6 mm 13 76 inches 342 9 mm 13 49 inches for assured quality e SO A4 291 mm 11 46 inches 284 3 mm 11 19 inches for assured quality 11 Copy stacker e Face down stacking Max 200 sheets e Face up stacking 10 sheets Note 1 Oki Data Recommended paper Note 2 Face down or face up stacking is changeable by the lever 12 Scanning resolution a Horizontal e 300 dots per inch Note 600 dpi x 15 4 mm copy is available b Vertical e 300 dots per inch 15 4 7 7 and 3 85 lines per mm Note 300 dpi x 300 dpi Transmission is available 13 Scanning method e 2592 bits contact image sensor 14 Recording resolution a Horizontal 600 dots inch b Vertical Variable e SID mode A4 3 85 to 5 06 line mm Letter 3 85 to 5 28 e FINE mode A4 7 7 to 9 3 line mm Letter 7 7 to 10 57 e EX FINE mode A4 15 4 line mm A4 15 4 to 19 87 line mm Letter 15 4 to 21 15 e EX FINE 300 dot inch 4 300 to 387 mm line Letter 300 to 412 Fixed EX FINE mode 300 dot inch 15 4 line mm e F
269. el Pick Up setting 1 Setting values Select one of the following OFF 00 1 1 22 33 44 55 66 7 7 88 99 selectable Selection is skipped over when the ISDN board is mounted selection allowed if SERVICE BIT ON T F Timer Set the time till start of automatic reception when the operator has performed Programming no operation for the call terminated in the TEL FAX mode 1 Setting values 20SEC 35SEC selectable Selection is skipped over when the ISDN board is mounted selection allowed if SERVICE Continuous Tone Set up the reception completion buzzer The buzzer sound can be stopped by pressing the STOP key 1 Setting values ON Sounded OFF Not sounded 64 Switch Determine whether the FAX reception mode is to be selected automatically when PC reception is impossible 1 Setting values ON Selects the FAX reception mode Fax transfers received faxes directly to PC OFF Does not select the FAX reception mode reception disabled Fax receives and prints the message 65 CNG Count When T F TAD or Parallel pickup is operating in CNG signal detection processing this setting can be shifted to the facsimile reception mode at the time of number of CNG signal detection times are equal to the set values 1 Setting values 1 5 in one tray steps Selection is skipped over when the ISDN board is mounted selection allowed if SERVICE Ring Response Sets the time from arrival of
270. em No in Figure 6 2 Clean with wet cloth 2 Roller ADF Clean with wet cloth If the surface of this roller 2 becomes dirty and the dirt causes misfeeding of documents perform this cleaning Contact Image Check for accumulation of paper dust etc Clean with 3 Sensor ethyl alcohol if necessary 5 LED printhead Clean the surface of the head by moving the tissue paper back and forth several times Clean the inside of the printer unit by using wet cloth 1 7 Lubrication Apply MOLYKOTE EM 30L Grease Made by Dow Corning Co Ltd oil to the gears every one year BAL LIE Remove materials that have fallen from outside if any Figure 6 2 Parts of Routine Inspection 4 Separation Clean with wet cloth If this rubber is worn out replace Rubber this rubber every one year 2 ADF roller Feed roller 4 Separation rubber 1 Scan roller 3 Contact image sensor Document exit Document Paper exit face down OD unit 5 LED haad 6 Printer unit Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 201 Service Guide OKIFAX 5700 5900 Chapter 6 Cleaning and Maintenance 6 3 Printer Counter Display Clear User Note The fonts displayed on the LCD operation panel may differ from the fonts written in this manua
271. en the report was printed 3 Sender ID 4 RECEPTION Memory reception e Prints the information of no paper no toner reception e Entries is the number of received communication times stored in the memory e Pages is the number of total pages of the reception messages stored in the memory 5 TRANSMISSION Delayed transmission standby of redial Batch TX e Prints the information of Delay memory transmission and Redial However Polling RX information is printed out on the below item 6 e Prints the communication date and time distant station ID Mode and Pages 6 POLLING TX RX e Prints the information of Polling RX or Polling TX e Polling TX prints Mode column and number of read pages When Feeder Polling TX the number of read pages is a blank e Polling RX prints the communication date and time distant station ID and Mode 7 PERSONAL BOX Confidential Bulletin Poll Prints the opened condition of Personal Box Mode shows the type of Box Entries prints the number of receipt times stored in the memory Pages prints the number of total pages of each Box Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 25 OKI Service Guide OKIFAX 5700 5900 Chapter 1 General Information Activity Report ACTIVITY REPORT 12 24 199 17 05 TOTAL TIME CALLING
272. ent is yellow and CNS is white When connecting these connectors pay attention to their colors connector cables Printer unit Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 176 Service Guide OKIFAX 5700 5900 Chapter 4 Disassembly 4 3 11 Fan and Fan Guard 1 Disconnect the connector cable and Fan arid Fan guard remove the fan and fan guard P Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com uU Page 177 OKI Service Guide OKIFAX 5700 5900 Chapter 4 Disassembly 4 3 12 Main Board 1 Remove the shield plate by unscrewing six screws 2 Unscrew four screws and disconnect two connector cables then slide the main board for removal Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 178 OKI Service Guide OKIFAX 5700 5900 Chapter 4 Disassembly 4 3 13 Contact Assembly and High Low Voltage Power Supply Boards 1 Remove the high low voltage power Low voltage power supply board supply boards by unscrewing seven SCrews Caution Remove b
273. ent CAUTION When packing the OKIFAX 5700 5900 for shipment REMOVE THE IMAGE DRUM AND TONER FROM THE UNIT AND SHIP SEPARATELY Failure to do this will result in damage to the machine Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 84 OKI Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 Initial Settings 2 9 1 General Procedure of Key Operation 2 9 2 Technical Functions Setup 2 9 3 User s Functions 2 9 4 Location Program 2 9 5 Setup 2 9 6 User Default Setting 2 9 7 Technical Default Setting 2 9 8 Default Setting of Dial Parameters 2 9 9 Off line Tests 2 9 10 On line Tests Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 85 OKI Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 1 General Procedure of Key Operation Note The fonts displayed on the LCD operation panel may differ from the fonts written this manual Accessing to desired functions e There are two methods for accessing a desired function Step access and Speed access direct access e Step Access To access functions in a stepwise manner the procedure is like that described for navigating the operational layers Begin from pressing ME
274. er D Second Paper Feeder 4 3 1 LCD Status Message List LCD Status Message Jam error feeding 1 Jam error ejection Paper size error Tray paper out u 12 00 XXX PAPER MISS FEED MEMORY FREE 100 12 00 XXX PAPER JAM MEMORY FREE 100 12 00 PAPER SIZE ERROR MEMORY FREE 100 12 00 XXX NO PAPER MEMORY FREE 100 Motifies of occurrence of jam while the paper is being fed from Sec ond Paper Feeder Notifies of occurrence of jam while the paper is being ejected from the Second Paper Feeder Notifies of incorrect size paper feeding from Second Paper Feeder Notifies of no paper State when both cas settes 1st and 2nd has no recording pa per Check the paper in the Second Paper Feeder Carry out the recovery printing by opening and closing the cover and turn the error display off When the problem occurs fre quently go through the Trouble shooting Check the paper in the Second Paper Feeder Carry out the recovery printing by opening and closing the cover and turn the error display off Check the paper in the Second Paper Feeder Also check to see if there was a feeding af multiple sheets Carry out the recovery printing by opening and closing the cover and turn the error display off Loadthe paper in Second Paper Feeder 1 Indicates the same message on the display when 1st or 2nd cassette becomes jam error feeding 2
275. ere was no response each time in response to the three post commands Received signal other than the desired signal in response to the post command 1 9 Fall back Phase is not possible 1C8 T5 time out Received negative signal in response to the post command 1 0 Control channel data time out Phase D 9CC Received signal other than the desired signal in response to RNRN 9CD Command not received in response to RNR 9EO 9E1 803 080 081 082 083 084 087 088 089 090 0 7 004 005 0 0 0 2 4 lt CO CO CO S S S O TI gt oi TI Oo Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 216 OKI Service Guide OKIFAX 5700 5900 Chapter 6 Cleaning and Maintenance G4 Service Code Lists Class Code ipti ification dli SI NG ine draw out NG ink release by network El release by network TEI verification procedure failure Unallocated unassigned number No route to specified transit network BAO3 No route to destination BAO6 Channel unacceptable N Call awarded and being delivered in an established channel User busy MEN No user responding No answer from user user alerted NG Call rejected
276. ervice Guide OKIFAX 5700 5900 Chapter D Second Paper Feeder 3 Parts Replacement This section covers the procedures for the disassembly reassembly and installations in the field This section describes the disassembly procedures and for reassembly procedures basically proceed with the disassembly procedures in the reverse order 3 1 Precautions Concerning Parts Replacement 3 2 Parts Layout 3 3 Parts Replacement Methods Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 326 OKI Service Guide OKIFAX 5700 5900 Chapter D Second Paper Feeder 3 1 Precautions Concerning Parts Replacement 1 Parts replacements must be carried out by first turning the facsimile power switch off O and removing the facsimile from the Second Paper Feeder 2 Do not disassemble the Second Paper Feeder if it is operating normally 3 Establish the extent of disassembly suitable for the purpose of the procedure and do not disassemble any more than necessary 4 Only specified service tools may be used 5 Disassembly must be carried out according to the prescribed procedures Parts may be damaged if such procedures are not followed 6 Small parts such as screws and collars can easily be lost therefore these parts should be temporarily fixed in the original location 7 When handling print
277. es under the same Note 1 conditions Do they Others cannot dial dial automatically mar n No Only specific es locations DIALING on LCD Each location causes the problem TELEPHONE BUSY on LCD Hang up extemal telephone set Solved Replace NCU Board Solved Replace MONT R76 Board gt Check the following items Off hook bypass OFF TF Mo 18 MF DP Dial parameter DP rate Dial parameter DP make ratio Dial parameter Dial type Dial parameter Other dial parameters Note TF Technical function Check the following items Programmed one touch keys Programmed two digit auto dial code Note 7 If you do not have any other fax machine OKIFAX 5700 5900 for testing follow this route Then if the problem is unsolved return to the main route Note 2 NCU Board is shown as UNC for US version WNS for INT L version DM5 for version Retum to section 7 1 1 Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 225 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting 7 7 Transmission Problem This section explains how to localize the cause of problems occurred after completion of connection with a remote station S
278. es for OKIFAX 5900 8 Confidential message transmission e Feeder Confidential TX Memory Confidential TX 9 Relay broadcast initiate e Feeder Relay broadcast initiate e Memory Relay broadcast initiate 10 Polling transmission e Feeder Polling TX e Memory Polling TX 11 Bulletin Poll transmission When Box number is opened e 16 boxes 12 Batch transmission 13 Priority transmission 14 Transmission preparation Feeder 2 Reception 1 Receive mode e Automatic receive mode Manual receive mode TEL FAX receive mode TAD mode Memory receive mode e Forwarding mode 2 Memory only reception 3 No toner No paper reception memory 4 Confidential message reception e 16 mail boxes 5 Fax forwarding for incoming calls 6 Fax forwarding for no toner no paper reception 7 Polling reception 3 Convenience 1 Dual access 2 Automatic redial 3 Last number redial Manual redial 4 Local copy of a document including multiple copies e 99 copies max 5 Sender identification Sender ID 4 6 Personal identification Personal ID 7 TSI CSI Local telephone number 8 Acoustic monitor only TX mode e 5 selectable 9 Automatic alternate selecting call FAX No FAX No can be registered in one touch keys e OKIFAX 5700 Speed Dial 1 to 40 are assigned to one touch keys e OKIFAX 5900 Speed Dial 1 to 80 are assigned to one touch keys 10 Half tone transmission at FINE resolution e 64 scale gradations 11 Page re transmission O
279. esponse Distinctive Ring lt Report Options MCF Single Loc MCF Multi Loc 80 AUTO TRAY SW PAPER SIZE CHECK 82 LAN PRINT 1 88 _ IP ADDRESS pa SUBNET MASK DEFAULT GATEWAY Counter Service bit ON Service bit OFF amp Toner Counter Clear ON Drum Count Service bit OFF 5 Toner Counter Clear OFF Toner Count Drum T Count Print Count Scan Count Printer Cleaning _ MENU gt RESOLUTION key x 2 Local Test Self Diagnosis Sens Calibration LED Test Tone Send Test Modem Sand Modam Rec Test MF Tone Test Tone T F Test LOOP BACK 1 LOOP BACK 2 SENDING INFO SENDING INFOS SENDING PULSE 1KHZ SEND PULSE ZKHZ SEND PULSE N2KHZ SEND Service Bit TATA Timer Value T1 RX Timer Value T2 Timer 100ms 25 CML Timing 100ms 86 _ LED Haad Strobe 127 1 838 TH Latch Current 29 Vad TX Ba m Symbol Rate NSF Switch 32 ID TSI Priority 1 88 Toner Count Clear 8 Parallel Pick Up _ _ Print Priority aa JBIG Facility LLC Cheek 4 System Reset All Data Location Data CLH Config Data CLR Default Set PC Loading G4 PC Loading Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 87
280. ey 1 Key 1 Mot Registered Registered 91 TSI LCSI 21 TSI CSI Bl 524 3118 1 45 ENTER ENTER Tankey Enter Again Key C1 TSI SCSI 234 2117 WHER DCHE ENTER Key 1 After the first digit is entered ENTER WHEN DONE is displayed It will not change if all characters are erased by pressing the CLEAR key 2 Enter the TSI CSI with a maximum of 20 characters numerical characters and space Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 123 Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 5 2 2 Sender ID This function is used to register a sender ID lt Spaed Accass gt IGSPASSWORDG FRG MENU B 01 TSI C3I POLLING TX RX 2 EHDER ID 7 PRIHT FROH HEHORY t3 PERSONAL BOX B REPORT PRINT EMTER Key Key 400m Mol registered Registered 2 SENDER SENDER ID B DATA Enter again ENTER Key 11 02 SENDER ID DATA ENTER Key 1 Enter a sender ID with a maximum of 32 characters Lowercase letters can be used 02 SEHDER ID CAPS OFF DATA Table 2 9 5 2 ID Password Prg 1 3 jitem Specifications 01 TSI CSI Register a TSI CSI local telephone number 1 Number
281. formation instructed from the calling side is analyzed 1 Setting values ON Analyzed OFF Not analyzed The setting data must be transferred to the ISDN board Cannot be selected when ISDN option board is not installed Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 111 OKI Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 2 4 TEL FAX Automatic Switching This function is used for the purpose of TEL FAX automatic switching as follows 1 If the machine detects a call with a CNG signal indicating an auto send facsimile call it starts an automatic document receiving operation 2 If machine detects a call without a CNG signal machine generates the buzzer sounds as a telephone call The calling person can hear a ring back tone within a predetermined time If the operator at the called side does not lift the handset within the predetermined time the machine automatically starts a document receiving operation Voice conversation will automatically be available through the internal handset by lifting up the handset while the call buzzer is sounding Note 1 The predetermined time is selectable between 20 or 35 sec Function program No 10 2 No ringing signal is sent to the external telephone handset 3 Choice of message sending level The level is selectable
282. from the LED head irradiates the EP image drum surface with negative charges The surface potential of the irradiated part of the EP drum drops thereby forming an electrostatic latent image associated with the image signal LED head Charge roller LED head EP drum rapar EP drum The EP image drum is coated with an underlayer UL a carrier generation layer CGL and carrier transfer layer CTL on the aluminum base The organic photo conductor layer OPC comprising a CTL and a CGL is about 20 mm thick EP drum CTL CGL UL 8 Tn Base 30 mm The EP image drum surface is charged to about 800 V by the contact charge of the charge roller When light from the LED head irradiates the EP image drum surface the light energy generates positive and negative carriers in the CGL The positive carriers are moved to the CTL by an electrical field acting on the EP image drum Likewise the negative carriers flow into the aluminum layer The positive carriers moved to the CTL combine with the negative charges on the EP image drum surface accumulated by the contact charge of the charge roller lowering the potential on the EP image drum surface The resultant drop in the potential of the irradiated part of the EP image drum surface forms an electrostatic latent image on it The irradiated part of the EP image drum surface is kept at about 100 V EP drum surface potential 100
283. ge T Key Key HACHIHE SETTINGS ENTERI Kay L4 REMOTE DIAGHOSIS 13 USER LANGUAGE 14 DIAGNOSIS i 15 p TX HODE DEFAULT ENTER Kay T Key 1 Key HACHIHE SETTINGS 15 14 REMDTE DIAGHOSIES 2 9 5 3 2 Tx MODE 15 HODE DEFAULT _ DEFAULT P a 15 HEAR T Kay Key T Key 1 Key MACHINE SETTINGS ENTER Key 16 TX MODE DEFAULT 15 TE DEFAULT 1 TOWER an 17 FULL SAVE T Key 4 Key SETTINGS ENTER Kay 17 FULL SAVE HC TOWER MEM REX Bore 1 FULL 13 DIAL ENTER Key MACHINE SETTINGS ENTER Kay 18 INSTANT DIAL 17 FULL SAVE Bore 18 DIAL of 19 RESTRICT ACCESS ENTER Key ENTERY Kay SETTINGS 18 INSTANT DIAL 1 ROCESS zug FU UHCTICH 19 RESTRICT ACCESS Bou ENTER Koy T 1 Keay SETTINGS ENTER Key 20 19 RESTRICT ACCESS OFF 51 CLOSED ENTER Key SETTINGS ENTER Kay 21 CLOSED NETWORK 29 ECH FUNCTION Borr zilcrossp HETWORE 22 TONER SAVE ENTER Key Key SETTINGS TONER SAVE 21 CLOSED NETWORK 22 SAVE Bon za ZENDER IL lt Spaed Acca
284. gt ERR REPORT MCF On Orr g COUNTER DRUM COUNT PRINT COUNT SCAN COUNT PRINTER CLEANING Fig 1 6 13 6 Function List P3 In case of Service BItZOFF Skipped by xpara bit No LAN option board and G4 option board Note 1 Printed only when Service Bit ON 2 When Service Bit OFF printed or not depending on the xpare bit USER FUNCTION SETUP gt MACHINE SETTINGS gt 26 POWER SAVE is skipped at the time of COUNTRY CODE USA of DEFAULT TYPE 1 ODA regardless of the xpara bit 3 Printed when the option is specified in Mfpunlock setup 4 Printed when the ISDN option is mounted 5 Printed when the LAN option is mounted If the LAN option is not mounted all setup items in SETUP LAN OPTIONS are not printed 6 Printed only when User SETUP MACHINE SETTINGS No 19 RESTRICT ACCESS ON 7 Printed only when the second tray is mounted 8 Printed when Technical SETUP gt No 33 TONER COUNTER CLEAR ON even if Service Bit OFF 9 If the ID of this machine is not registered the ID is left blank and its line itself is not left blank 10 The item is left blank when an ISDN board is mounted However printed when Service Bit ON FAX TEL FWD always listed e T F is listed when the ISDN board is not mounted and TEL FAX switch is set to ON Technical setup 08 e TAD is listed when the ISDN board is not mounted and TAD mode is set to ON T
285. he OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 173 5700 5900 Chapter 4 Disassembly 4 3 8 Scanner Unit CIS 1 Disconnect six connectors CN8 9 13 14 15 and SP 2 Remove four cores 3 Remove the torque limiter by unscrewing two screws 4 Pull out the connector cable from the stacker frame and remove the scanner unit mm Gonnactor cabal Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 174 Service Guide OKIFAX 5700 5900 Chapter 4 Disassembly 4 3 9 Stacker Frame 1 Remove the AC inlet and unscrew three screws to remove the stacker frame __ Stacker frame Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 4 3 10 Printer Unit 1 Service Guide OKIFAX 5700 5900 Chapter 4 Disassembly Page 175 Disconnect three flat cables and two connector cables Remove the shield by unscrewing one screw Remove the printer unit by unscrewing six screws Caution The number of pins of the CN2 connector is the same as that of the CN3 connector however colors of these connectors are differ
286. he fax in the receive mode then it becomes possible to detect the MF signals along the remote lt front view gt 1 2 _ TELI A z I T P TEL i LAT 5 F Detector D I SW i J SW 51 3 8 54 Ring Detector O31 R590 TEL 3 Lud Trl B Impedance matching E gt RLS MUTE 2 arresters MF 2 digit special coda CML ON ludi TEL B lt side view gt dH wapo oi an 191 dd as NO apoo eads amp 6 Li 2 D 3t 8001 IN LL utere LED LN2 731 gt 9 1oj2ejer Bul A PS b Jay P PS dM zii 2 I an FL e eno Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 114 OKI Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 3 User s Functions OKIFAX 5700 5900 This section explains the items usually set up by general users e Select Menu is shown as below Delayed TX Delayed Batch TX Priority
287. he troubled fax machine may be damaged Go to 7 13 High speed Modem Test to localize the cause Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 228 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting 7 10 Sensor Calibration Test Perform SENSOR CALI BRATION See 6 6 Yes SCANNING ERROR appears on LCD while adjusting far level No Abnormal feeding is Yes observed during SCANNING CHECK End Checking Points Check that white plain bond paper of MA Letter or A4 size is loaded on the feeder No document feeding Multiple document feeding Document skew ewm Document jam Goto 7 21 Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 229 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting 7 11 LED Test Checking Points Perform LED TEST See 6 7 LEDs light Yes Mo LED lights Any LED does not light gt Yes One LED or some LEDs light 1 Check the connection cable 2 Check the oscillator OSC OPE 3 Replace board 4 If not solved replace CPU of OPE unit No ALARM LED lights
288. head dirty Is the contact plate of the transfer roller in contact with the contact assembly praperly Yes Replace the transfer roller Yes Solved Mo Is the LED print head installed No Install the LED print head prolerly Yes Replace the LED print head Yes Mo No Make proper contact of the contact plate with the contact assembly Replace the ID unit Yes Solved No Replace the Board END Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 259 OKI Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting Troubleshooting flow chart 14 Poor Fusing Use paper of OKI specified grade Is the paper OKI specified grade Yes Is the Bias Mo spring normal Tension 2 5 Hepair the pressure roller spring Yes Is the contact of the fuser unit contacted with the contact assembly prolerly Adujust the contact of the gt fuser unit to contact the contact assembly properly Yes Check the thermister the heater inside the fuser unit MCNT board H10 board and Power Supply Unit Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http
289. ht 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 301 OKI Service Guide OKIFAX 5700 5900 Chapter B Print Operation Description B 3 2 3 Paper Feed Monitoring Status Description and Supervising Sensor Paper supply error Indicates monitoring error in hopping Hopping 1 118 mm or less pistance retried 3 times Length 36 hopping x 3 Transport system jam 1 Indicates an error in the paper transport path 30 mm or less Error on resist roller section From resist ON to Inlet write 20 write sensor PS2 ON Transport system jam 2 From inlet sensor OFF up to write sensor OFF Transport system jam 3 Indicates an error in the paper transport system 207 mm less Error of transfer roller and or heat roller From Write outlet 69 write sensor ON to outlet sensor ON Paper size error Indicates paper size other than specified one Recording paper 45 mm From resist sensor ON to OFF Paper outlet jam 1 Supervises slipping of the recording paper From Recording paper 45 mm outlet sensor ON to OFF Paper outlet jam 2 Supervises jamming at the near paper outlet 135 mm or less NG From outlet sensor ON to OFF When a crumpled recording paper is detected the outlet sensor is set to OFF earlier than usual Copyright 1998 Okidata Division of America Inc
290. hts reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 189 Service Guide OKIFAX 5700 5900 Chapter 4 Disassembly 4 3 23 Stacker Cover 1 Disconnect the flat cable Copy Stacker 2 Remove the Copy Stacker by P eT f a Flat cable pressing inward the two latches on it from the two reset levers 3 Remove the Copy Stacker by Spreading it from the lower base gi Io ih Ps n b Pl easel lever Reset lever Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 190 Service Guide OKIFAX 5700 5900 Chapter 4 Disassembly 4 3 24 Fusing Unit Remove the Fusing Unit by removing the four screws 2 Fusing Unit Screws 2 Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 191 Service Guide OKIFAX 5700 5900 Chapter 4 Disassembly 4 3 25 Manual Feed Assembly 1 First carry out the disassembly procedure up to the point of Main Cover removal Refer to section 4 3 3 2 Remove the Manual Feed Assembly by pressing inward the two retainers Retainer Retainer Manual Assembly Copyright 1998 Oki
291. i TX HH lt same Diagram side view gt HLS Ae Seve ct prd aids EH pisi 2 0 ped ak ih bi tHE 2208 carm begt LET D cp pugne pm E YR MEM TREO Ld zu fae Aun weg zx Xe Lx 5L BL Aua 11H 7 Lii arco CX ipte c SLE DE mr var rem A paz LEB REALS MI Pps pS IH FIOI EIER lieu I jid eco rod dri H Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 268 OKI Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions 2 1 G3 TX JBIG OKIFAX 5900 only FEX Oris FHa ils n Man re i i i i 44 1 7 i LI i i i i 1 1 i P
292. ic origination OFF Call is not originated until START key is pressed Dial Tone Detect Determine whether a dial tone is to be detected 1 Setting values ON Detected OFF Not detected Selection is skipped over when the ISDN board is mounted selection allowed if SERVICE Busy Tone Detect Determine whether a busy tone is to be detected 1 Setting values ON Detected OFF Not detected Selection is skipped over when the ISDN board is mounted selection allowed if SERVICE Determine whether MF or DP is to be used for call origination 1 Setting values MF Tone DP Pulse Selection is skipped over when the ISDN board is mounted selection allowed if SERVICE BIT ON 46 47 48 9 50 Pulse Dial Rate Pulse Make Pulse Dial Type MF Tone Duration PBX Line Determine a DP pulse rate used at call origination 1 Setting values 10pps 16pps 20pps selectable Selection is skipped over when the ISDN board is mounted selection allowed if SERVICE Set a DP make ratio at used at call origination 1 Setting values 33 39 40 selectable Selection is skipped over when the ISDN board is mounted selection allowed if SERVICE Set a DP dial type 1 Setting values N 10 N N 1 selectable N Dial the selected number 10 N Dial the number obtained by subtracting the selected number from the selected number 1 Dial the num
293. ime 371 tele 8 1 Main Board 372 8 2 ISDN Option Board 373 Service Manual for OF53 56Plus 7 Troubleshooting Overall Troubleshooting Flowchart 3 4 2 OKI Service Guide OKIFAX 5700 5900 Chapter 0 Introduction Copyright This document may not be reproduced without the written permission of Okidata Training and Publications Every effort has been made to ensure the accuracy of the information contained in this training course Okidata is not responsible for errors beyond its control Copyright About Information Copyright 1999 by Okidata All rights reserved Written by Okidata Training and Publications Contact Please address any comments on this publication to Mailing Address Okidata Training and Publications 2000 Bishops Gate Blvd Mount Laurel NJ 08054 3499 Web Site www okidata com Copyright Listing OKIDATA is a registered trademark of Oki Electric Industry Company Ltd marques deposee de Oki Electric Industry Company Ltd marca registrada Oki Electric Industry Company Ltd IBM PC PC DOS and Proprinter XL are registered trademarks of International Business Machines Corporation Microsoft and MS DOS are registered trademarks and Microsoft Basic Windows Truelmage and TrueType are trademarks of Microsoft Corporation Okilink Il is a trademark of Oki Electric Industry Company Ltd ZIP Code is a registered trademark of the United States Postal Service Copyright 1998 O
294. ine mm when receiving from a non Oki Data facsimile or non ECM mode Coding scheme 1 One dimensional coding scheme Modified Huffman MH 2 Two dimensional coding scheme Modified READ MR Modified modified READ 3 JBIG only for OKIFAX 5900 26 Moder operations 1 High speed Modem e ITU T Rec V 29 bps e ITU T Rec V 27 ter 4800 2400 bps e Rec V 17 14400 12000 9600 7200 bps e ITU T Rec V 33 14400 12000 bps e ITU T Rec V 34 33600 28800 bps 2 Low Modem e ITU T Rec V 21 channel 2 300 bps BEEN Performs JBIG communication conforming to T 82 T 85 or ITU T Rec Note Only for OKIFAX 5900 and JBIG is not performed in G4 communication e G4 ITU T Rec T 563 T 521 T 503 T 62 T 6 T 70 Automatic fallback will occur according to the following sequence by FTT or PPR Fallback rank Transmission Activated by FTT Activated by mes ITU IV V 17 1 9600bpps 1 ITUTV 7 V29 When the last trial fails the transmitting station sends out a DCN signal to the remote station for disconnection Note e Modem automatically performs the fall back depending upon the line condition e V 34fallback sequence The modem automatically selects transmission speed according to the line condition Protocol 1 ITU T Rec T 30 2 Oki Dat
295. ions Active memory files This report will be manually or automatically printed out for information of transmission reception data stored in the memory When there is no stored image data in the memory at all the Active memory files is not printed out MENU key gt Report Print See Fig 1 6 1 1 Fig 1 6 1 2 and Fig 1 6 1 3 Activity report The fax can print out an activity report manually and provides of fax machine s last 30 communications The report does not contain the results of messages which were received without errors However it does contain messages received in memory with or without errors MENU key gt Report Print See Fig 1 6 2 confirmation report This will be manually or automatically printed out after completion of memory transmission 1 Manual print By pressing the ENTER key after a communication 2 Automatic printout When the Report Options to enable or disable automatic printing after a communication is set to Enable e Single location MENU key gt SETUP gt Report Options No 70 e Multi location MENU key gt SETUP gt Report Options No 71 See Fig 1 6 3 1 and Fig 1 6 3 2 Broadcast entry report This report will be manually printed out if specified during operating sequence of a broadcast See Fig 1 6 4 1 Fig 1 6 4 2 Fig 1 6 4 3 Fig 1 6 4 4 and Fig 1 6 4 5 Broadcast confirmation report Configuration report Telephone d
296. irectory Power outage report Confidential reception report Protocol dump G3 Self diagnosis report This report will be manually or automatically printed out the broadcast confirmation report MENU key gt Report Print See Fig 1 6 5 1 Fig 1 6 5 2 Fig 1 6 5 3 Fig 1 6 5 4 and Fig 1 6 5 5 This report will be manually printed out for maintenance purpose MENU key gt Report Print See Fig 1 6 6 1 Fig 1 6 6 2 Fig 1 6 6 3 Fig 1 6 6 4 and Fig 1 6 6 5 This report will be manually printed out and print destinations registered only MENU key gt Report Print See Fig 1 6 7 1 Fig 1 6 7 2 Fig 1 6 7 3 Fig 1 6 7 4 Fig 5 Fig 1 6 7 6 Fig 1 6 7 7 Fig 1 6 7 8 Fig 1 6 7 9 Fig 1 1 0 Fig 1 6 7 11 Fig 1 6 7 12 Fig 1 6 7 13 and Fig 4 If received communications are lost due to power failure this report is printed out automatically at power recovery The information printed on the Power outage report is not printed out on the Activity report See Fig 1 6 8 This report will be informed operator about a stored confidential messages in the memory and automatically printed out See Fig 1 6 9 This report will be manually printed out for maintenance purpose If the previous communication is G3 G3 communication protocol dump is printed out MENU key gt Report Print See Fig 1 6 10 1 and Fig 1 6 10 2 This report will be manually printed out for maintenance pu
297. is OFF Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 242 OKI Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting 7 22 2 Troubleshooting Flow Charts of Printer Unit Overall troubleshooting flow chart Troubleshoot Perform detailed according to the LCD troubleshooting with message trouble list one of troubleshooting See Table 7 22 1 chart 1 t 6 Troubles indicated by LCD message Troubleshoot Perform trouble according to the image shooting with one of trauble list troubleshooting See Table 7 22 3 flow chart 7 to 14 Image troubles Trouble not indicated by LCD messages Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting Page 243 Table 7 22 2 Alarm Display Flash memory error data Second tray time out error ID lock Thermister error Fan motor error Cover open Document jam limit length error 12 00 MEMORY ERROR 12 00 TEL FRINTER ALARMZ REFER TO USER GUIDE MEMORY FREE 100 12 00 TEL INVALID DRUM CART REPER USER GUIDE MEMORY FREE 100 12 00 TEL INVALID TONER CART REFER TO USER GUIDE MEMORY FREE 100 12 00 T
298. ist P2 63 Function List P3 64 n Function List P1 65 JARON Function List P2 66 TA Function List P3 67 Group Directory 68 A Group Directory P1 69 gs Group Directory P2 70 Group Directory Speed dial 71 Protocol Dump P1 72 Protocol Dump P2 73 NIC Configuration 74 Banner Sheet 75 2 Installation 2 1 General Setup Information 76 2 2 Site Selection 77 2 3 Unpacking 78 2 4 Check of Contents 79 2 5 Installation of Attachments 80 2 6 AC Cord Connection 81 2 7 Telephone and Line Connections 82 2 8 Packing for Shipment 83 2 9 Initial Settings 84 2 9 1 General Procedure of Key Operation 85 User Functions 86 2 9 2 Technical Functions 87 2 9 2 1 Technical Functions Operation 1 88 2 9 2 2 Technical Functions Operation 2 89 2 9 2 2 1 T1 TX Timer Value 90 2 9 2 2 2 T1 RX Timer Value 91 2 9 2 2 3 T2 Timer 100ms 92 2 9 2 2 4 Error Criterion 93 2 9 2 2 5 Attenuator 94 2 9 2 2 6 T F Tone Att 95 2 9 2 2 7 MF Att 96 2 9 2 2 8 Ring Dura 10ms 97 2 9 2 2 9 CML Timing 100ms 98 Table of Contents Page 2 9 2 2 10 LED Headstrobe 99 EN Service Personnel Initial Settings Table 2 9 2 3 1 11 100 T Service Personnel Initial Settings Table 2 9 2 3 2 11 101 m Service Personnel Initial Settings Table 2 9 2 3 3 11 102 E Service Personnel Initial Settings Table 2 9 2 3 4 11 103 nas Service Personnel Initial Settings Table 2 9
299. itive and the toner negative Doctor blade Toner supply raller Developing roller Image drum 2 The toner attracted to the developing roller is scraped off by the doctor blade forming a thin coat of toner on the developing roller surface 3 Toner is attracted to the exposed portion low potential part of the image drum at the contact of the image drum and the developing roller making the electro static latent image visible Developing roller CX X E c Toner a eer ars Fae A n4 Image drum lt gt Exposed Exposed part part 100V An illustration of activities at the contact point of the image drum surface and the developing roller arrow marks denote the direction of the electrical field Note The bias voltage required during the developing process is supplied to the toner supply roller and the developing roller as shown below 500 VDC is supplied to the toner supply roller 265 VDC to the developing roller when the cover is closed repone ia ern i Connected and bias supplied L Toner supply roller Developing roller Image drum 5 Transfer The transfer roller is composed of conductive sponge material and is designed to get the image drum surface and the paper in a close contact Paper is placed over the image drum surface and the positive charge opposite in polarity to that of the toner i
300. kidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com m Page 3 OKI Service Guide OKIFAX 5700 5900 Chapter 1 General Information 1 1 General Performance 1 Type of appearance e Desktop type 2 Applicable lines e PSTN Public switched telephone network e Private branch exchange e ISDN Integrated service digital network e LAN Local area network Note ISDN and LAN are option 3 Compatibility e ITU T Group facsimile transceiver e ITU T Group 4 facsimile transceiver option 4 Document width e Max 216 mm 8 5 inches North American Letter e Min 148 mm 5 83 inches ISO A5 size 5 Effective reading width TX e Max 215 4 mm NA Letter e 208 6 mm ISO A4 size RX e 211 3 mm NA Letter e 211 3 mm ISO A4 size 1 Printing width will be 206 mm 6 Scanning length e 128 mm to 356 mm 5 06 inches to 14 inches Length setting Long document s 1500 mm are also available 7 Automatic document feeder ADF e 50 sheets NA Letter A4 size 20 lb 75 gm Oki Data recommended paper e 30 sheets North American Letter A4 size 16 to 28 16 bond 60 105 gm 8 Recording paper or sheet e jstcassette North American Letter NA Legal A4 size plain paper cut 250 sheets capacity 20 16 75 gm e 2nd cassette option North American Letter NA Legal A4 size plain paper cut 500 sheets capacity 20 Ib 75 gm e Manual paper fe
301. l 1 Purpose A user can clear the image drum counter only when Change Drum Soon message is displayed and also check some of the other counters such as the print counter scan counter by using the key or gt key 2 1 Procedure The following shows the case when the service bit has been set OFF and TONER COUNT CLEAR OFF ENTER COUNTER Key iB DEUE CZUHT DRUM COUNT CLEAR Key CLEAR 2 PRINT COUNT 3 COUNT ENTER Key CLEAR DEL T Key ENTERS COITHTEE m Kay PRINT COUNT 1 DRUM COUNT COUNT COUNT 3 BLAN COUNT ENTER TO CONFIEH ENTERS COUNTER Key SCAN COUNT 1 DRY COUNT 2 PRINT COUNT count ENTER Key ENTER TO CONFIRM s a gounter value COUNTER DEUH COUNT 2 PRINT COUNT SCAN COUHT 2 2 Procedure The following shows the case when the service bit has been set OFF amp TONER COUNT CLEAR ON ENTERS COUNTER Key DRUM COUNT CLEAR Key ies uw COUNT i CLEAR 2 TONER COUHT 3 PRINT COUHT 5 CLEAR TO DEL T Key L Key ENTER COUNHTEE gt Key TONER CDDBET CLEAR t Key 1 DRUM CLEAR 1 TONER COUNT 3 PRINT COUNT PRESS CLEAR TO DEL T Key i Hey ENTER COUNTER Key PRINT COUNT 2 TONER COUNT COUNT d SCAN Count ENTER Key ENTER L Key ENTER COUNHTEE g
302. l rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 198 OKI Service Guide OKIFAX 5700 5900 Chapter 5 Adjustments 5 2 2 Measurement Turn the AC power OFF Carry out the disassembly procedure up to Cover assembly top Frame assembly scanner and Unit printer Refer to the Mechanical Disassembly and Reassembly in Chapter 4 Connect extension cables to the R51 board Connect the frequency counter for clock frequency digital voltmeter for power voltage and Oscilloscope for SIG signal See figure 5 2 1 below the AC power cord Main power supply is set to ON PC1 ON by loading the document on the cover top except 5V SUB Measurement Turn the AC power OFF Reverse the disassembly procedures Connector 3 1 SIG E P keje gt mtm ort sseaeaesa MEA m 6 Em 777 pur CHI 0100000 7 Li of eia H180 2 pin 21 alen fes al gj 82 Li E o o o afa 5 in p o f d B 1H m EI 2 oho JM 6 ie 5 Rs g E a E rye FR te sw EE z E
303. lanation on Procedure The PC loading procedure when the LCD on the MFP displays MEMORY ERROR for a hash NG state due to one reason or another is explained below 1 Activate the MS PC DOS with the host PC and the MFP connected via the Centro cable 2 Input the copy command from the MS PC DOS on the PC to output the loading data file in binary specification to the LPT1 in order to transfer the loading data to the MFP Example gt copy b xxx x LPT1 xxx x is the loading data file name 3 The user shall judge the normal end of data loading by checking the normal end of file output on the PC and sounding of the buzzer indicating the normal end on the MFP If the MFP displays an error on the LCD sounds the buzzer for an error or lights up the alarm LED the user shall judge abnormal end of data loading from the PC and repeat the procedure from step 2 after turning the MFP power off once and to on again Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 355 Service Guide OKIFAX 5700 5900 Chapter PC Loading 3 1 2 Procedural Sequence Diagram MS PC DOS in activated state MEMORY ERROR display in the upper row on the LCD upon hash NG detection Check by LCD indication Start of loading data transfer means of the copy command after checking the LCD
304. lem Sensor calibration test LED test Tone send test High speed modem test MF Tone send test Tone TEL FAX send test No acoustic line monitor Power supply unit No document feeding Multiple document feeding Document skew Document jam Printer unit lt gt lt gt lt gt lt lt KK XK Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 219 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting 7 1 Overall Troubleshooting Flow Chart E Start LCD works y Go to 7 2 No LCD operation Yes Yes ALARM LED lights Go to 7 3 ALARM LED on No Key operation activates Replace MCNT R76 and or the OKIFAX 5700 5900 OPE P76 P77 unit E Pressing SELECT FUNCTION key causes SELECT OT MEMORY AVALI 100 to appear on LCD Pressing STOP key makes a key touch tone Yes OPT MEM or NG is printed when the MEMORY board Option is inserted on the Perform SELF DIAGNOSIS board M _ _ Print test to 7 4 Printing test failure N Yes No Replace FLASH memory s on MCNT FLASH memory check on R76 board Yes No Replace RAM s RAM check OK RAM1 on MCNT R76 board
305. ler by sliding to the right side 2 Sensor Plates Inlet Outlet Toner Sensor Hesist Rolle One way Clutch Gear One way Clutch Gear Page 193 After removing the Lower Base remove the Sensor Plate by pressing and holding the latches while shifting the Sensor Plate up Sensor Plate and out Outlet t k Zw ale Wt purs gt d don s Fe J Tu 4 ANN RU di Pe VEA 7 E m i gt ta E e m Eu Sensor Plate Inlet Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com Page 194 OKI Service Guide OKIFAX 5700 5900 Chapter 4 Disassembly 4 3 28 Eject Guide Assembly Remove the eject guide assembly by releasing the left hand hook Reassembly Procedure Carry out reassembly by reversing the disassembly procedure Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 195 OKI Service Guide OKIFAX 5700 5900 Chapter 5 Adjustments 5 1 Setting of LED Print Head Drive Time e Adjustment point Technical Function No 26 To bring the LCD up to Technical Function press MENU key once RE
306. lowing places A place exposed to direct sunlight A place near a heat source or exposed to vibration A dusty place A place in the atmosphere of acid gas or steam etc A place exposed to quick temperature changes 11 81 300mm 1 xq Paper exit upi 11 81 19 69 300mm 500mm Note 1 This space is necessary for having the telephone set 2 This space is necessary for removing the recording paper cassette 3 This space is necessary for installing the document stacker and allow space for the fan exhaust Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 78 OKI Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 3 Unpacking Procedure 1 Remove tape on the top of the carton box and open its cover External carton box Packing tape Packing tape Carton label Figure 2 3 1 1 Unpacking Procedure 1 2 Take out the accessory box from the carton box See Figure below 2 3 3 Take out the machine with plastic wrapper from the box Box Accessories Toner Cartrige Stacker Document Connecting Codes Pat Assy 40932402 Box Individual Bar Code OKIFAX 5700 5900 Pad Assy 40932401 Figure 2 3 2 Unpacking Procedure 2 Copyright 1998 Okidata Division of America Inc rights reserv
307. lso turns but the hopping roller is prevented from turning by the one way bearing 2 The paper is further advanced in synchronization with the print data Image drum aper x 4 t A Hopping J roller Transfer roller 4 y WM d 4 A s E VN uu ee 44 Registration roller 2 Charging Charging is actuated by application of the DC voltage to the charge roller that is in contact with the image drum surface Charge roller Image drum The charge roller is composed of two layers a conductive layer and a surface protective layer both having elasticity to secure good contact with the image drum When the DC voltage applied by the power supply exceeds the threshold value charging begins The applied voltage is proportional to the charge potential with offset of approximately 550V charge potential V 750 550 1300 V applied voltage 3 Exposure Light emitted by the LED head irradiates the image drum surface with a negative charge The surface potential of the irradiated portion of the image drum drops forming an electrostatic latent image associated with the image signal LED head LED head Charge roller Image drum Image drum The image drum is coated with an underlayer UL a carrier generation layer CGL and carrier transfer layer CTL on aluminum base The organic photo conductor layer OPC comprising a CTL and a CGL is about 20 m m thick
308. m Lo GEM ML OO 9 1 h Po LT 9 Zur m uec AMELIE PEI uu jede 1 1 1 1 Pic Warten apis over ERE l x arm occ a II a ced T PG pug pe gan ace n d K Wr PHT ld Jd LL EH EIE TE es luf LE H EJE Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 271 OKI Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions 4 PC Print Option Fha Oris FHa LI EET NAM LI aTi un Hin Faai baa RIP HET IERUFTI FORE B
309. machine by the ten key pad 4 Make sure that the telephone number of the remote machine is shown on the display 5 Press the START COPY button 6 Typical message transmission flow is described in Figure 2 9 10 1 2 Reception 1 Use another machine for dialing 2 Make sure that e The display shows AUTO REC START e message is automatically received 3 Typical message reception flow is described in Figure 2 9 10 2 Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 149 OKI Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 10 1 Typical Transmission Flow Diagram Typical Transmission Flow STANDBY LOAD DOCUMENT S SELECT RESOLUTION MODE MANLIAL SEND MODE OFF HOOK MANUAL DIALINCG Q DIGIT AUTO DIAL CODE PHESS AUTO DIAL KEY SEE THE CODE 01 KEYPAD DIA ENTER DIGITS ONE TOUCH KEY 2 0 Ma 1 4542111 DIALING PRESS KEY PERSONAL ID OKI SHIBALIRA SENDING 144 REMOTE TEL NO C31 03 3456 7890 SENDING 144 4542111 3 454 2111 STANT IL OKI TOKYO SENDING 144 FAX MESSAGE TRANSMISSION STATUS DIAL NO SENDING 96 SENDING 96 OP 03 3456 7890 SENDING 144 MESSA G TRANSMISSION Priority 1 PERSONAL ID L OMPLETED 2 REMOTE TEL NO TSI CBI
310. nder ID 4 Total TX and total RX time 5 Date of transmission or reception 6 Time when the communication started 7 Length of time for which the OKIFAX 5700 5900 was connected to the line 8 Identification of the remote station e Personal ID CSI TSI Location ID Dial number Called TID Calling TID 9 Mode of the communication e CALLING CALLED Memory reception CONFZXX Confidential reception B C Broadcast TX POLLED Polling TX POLL XX Bulletin Poll TX CALLING G4 G4 TX FWD T FWD R BATCH XX Box No 10 Total number of pages 11 Result of the communication e OK NO STOP BUSY PAPER COMP Completion of a broadcast S JAM R JAM COVER CANCEL PUNIT 12 Service code Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 26 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Message Confirmation Normal Report MESSAGE CONFIRMATION 12 24 1998 17 05 IDL OKI DATE S R TIME DISTANT STATION ID PAGES RESULT 12 243 123456785012345678501234 CALLING 002 OR 0000 Fig 1 6 3 1 Message Confirmation When the transmission is normal end Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 27 Service Guide OK
311. ng After the end of the transfer residual toner on the EP image drum is attracted to the cleaning roller temporarily by static electricity to clean the EP image drum surface Heater roller Separation claw Thermistor Pressure spring Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 295 OKI Service Guide OKIFAX 5700 5900 Chapter B Print Operation Description 8 Cleaning of rollers The charge roller transfer roller and cleaning roller are cleaned in the following cases e In warning up at power on time e In warning up after the cover is opened and closed e When the number of accumulated sheets is 10 and the printout operation ends Changes in bias voltage applied to each roller move adhesive toner from the roller to the EP image drum and return it to the developer Cleaning NO V X JCleaning YES V DB 4300 V 265 V TR 1500 V TR E 1100 V CB cleaning 400 V 1350 V 1300 V 1300 V Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 296 Service Guide OKIFAX 5700 5900 Chapter B Print Operation Description B 3 Errors B 3 1 Errors List B 3 2 Major Trouble Errors B 3 3 R
312. ng Use a COPY command of MS PC DOS along with a binary switch copy b to output G4 board PC loading data through the parallel port 4 When G4 board PC loading ends normally control jumps to the initial process getting into the normal standby state 5 When an error such as a hash error occurs its cause is displayed on the LCD For error codes see Chapter 6 Error Causes and Codes Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 352 OKI Service Guide OKIFAX 5700 5900 Chapter E PC Loading 3 PC Loading Procedure 3 1 PC Loading Upon Memory Error Occurrence 3 2 PC Loading by Manual Operation 3 3 G4 Board PC Loading Procedure Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 353 Service Guide OKIFAX 5700 5900 Chapter E PC Loading 3 1 PC Loading Upon Memory Error Occurrence 3 1 1 Explanation on Procedure 3 1 2 Procedural Sequence Diagram Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 354 OKI Service Guide OKIFAX 5700 5900 Chapter E PC Loading 3 1 1 Exp
313. nge BPX for any updates to this material http bpx okidata com 288 OKI Service Guide OKIFAX 5700 5900 Chapter B Print Operation Description 1 Hopping and feeding Hopping and feeding are affected by a single resist motor in the mechanism shown below Resist motor Idle gear k 1 Resist roller Hopping roller Resist gear Hopping gear Motor gear Turning the resist motor in the a direction drives the hopping roller Turning the resist motor in the b direction drives the resist roller The resist gear and hopping gear contain one way clutch so that turning each of these gears in reverse direction will not be transmitted to the corresponding roller a Hopping 1 Hopping turns the resist motor in the a direction in the CW direction and drives the hopping roller to advance the paper until the inlet sensor turns on In this case the resist gear also turns but the resist roller is prevented from turning by the one way clutch gear 2 After the paper has turned on the inlet sensor the paper is further advanced by a predetermined length until the paper hits the resist roller The skew in the paper can thus be corrected Hopping roller Hesist rollar CW Clockwise b Feeding 1 After end of hopping turning the resist motor in the b direction in the CCW direction drives the resist roller to advance the paper In this case the hopping gear also tu
314. nly when memory TX mode 12 Distinguishing text from pictures 13 Vertical reduction printing Reduction rate is from 100 to Note xx is Letter 72 896 A4 77 596 14 Smoothing printing In case of 8 dot mm x 3 85 lines mm gt 300 dot inch x 784 lines inch 15 Auto dialing e Speed dialing OKIFAX 5700 1 to 140 1 to 40 are assigned to one touch keys OKIFAX 5900 1 to 230 1 to 80 are assigned to one touch keys Group dialing 20 groups e Keypad dialing e Chain dialing e Mixed dialing 16 Real time dialing Dialing with off hook condition or when the HOOK key is pressed 17 Automatic pause signal insertion 18 Local copy 19 Telephone directory Alpha Location dialing 20 TEL FAX automatic switching 21 TAD mode for external telephone answering device 22 Session number 23 Closed user group Direct mail rejection 24 Contrast and resolution control 25 Key touch tone 26 Printer counter display For drum toner print and scan 27 Quick scanning 28 Time and date setting 29 Language selection e 2languages LCD and Report 30 Distinctive ring detect 31 Restricted access 32 Beep sound 4 Reports 1 Function list 2 Configuration 3 Phone directory 4 Group directory 5 Activity report 6 Active memory files 7 Broadcast 8 Protocol dump G3 and G4 9 NIC configuration 10 Log report 11 G4 Log report 12 Self diagnosis report 5 Report options 1 MCF Single Loc 2 MCF Multi Loc 3 Image in MCF 4 Error report MCF
315. nselective options these numbers become discontinuous 1 EXEC JIS B5 A5 A6 is displayed only when MFPUNLOCK is set to ON 2 This mode can be made only when 2nd tray is mounted 3 This mode cannot be made when Default type is set to 1 and Country code is set to USA 4 This mode can be made only when ISDN option board is installed FUNC NOT AVAIL is indicated during 3 seconds by pressing gt in the case of MUPIS error 5 This mode cannot be selected when ISDN LAN board is installed Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com Service Guide OKIFAX 5700 5900 Chapter 2 Installation Page 125 2 9 5 3 1 Auto Answer Mode This function is used to set up the auto answer mode SETTINGS 19 ANSWER MODE 11 HMOHITOR VOLUME 12 EIZZEZH VUOLIIME if 6 POLLING TX REX FROM MEHORY REPORT Key id AUTO AHSWER MODE Brax auro RECEIVE TEL MAHUAL RECEIVE T F TEL FAX AUTO 3W ENTER Key 10 Key FAX AUTO RECEIVE RECEIVE T F ITEL FAX AUTO EW TEL FAX ON TALDETAD FAX ALTO SW TAD MODE ON MEM MEMCORY PC PC MODE FWD FORWARDING FORWARDING NUMBER Passward MACHINE SETTINGS 10 HODE 11 MONITOR
316. ntifier in header 3 Designation of unspecified parameter in header 4 Designation of other than loading program as data type identifier in header 5 Designation of no succeeding data in descriptor 6 Designation of Intel HEX format as data type 7 14 seconds timeout in header receiving end waiting state Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 370 OKI Service Guide OKIFAX 5700 5900 Chapter E PC Loading 7 Cautions 1 Execute the copy command for PC loading after sounding of the buzzer indicating the ready state for loading for about 1 second Since the buzzer does not sound for PC loading upon memory error detection however execute the copy command after checking MEMRY ERROR indication on the LCD after power 2 Even after returning to the DOS prompt state after the end of the copy command on the PC do not turn the MFP power off until the buzzer indicating the end of MFP loading sounds Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 371 OKI Service Guide OKIFAX 5700 5900 Chapter E PC Loading 8 Loading Processing Time The processing time for reloading in the whole OKIFAX 5700 5900 area program 1 lang
317. nts 286 B 2 Description of Print Operations 287 1 Hopping and feeding 288 Table of Contents Page 2 Charging 289 3 Exposure 290 x Developing 291 9 Transfer 292 6 Fusing 293 Cleaning 294 8 Cleaning of rollers 295 B 3 Errors 296 B 3 1 Errors List 297 B 3 2 Major Trouble Errors 298 3 2 1 Fuse Error 299 B 9 2 2 Fan Error 300 B 3 2 3 Paper Feed Monitoring 301 3 2 4 2 nd Tray Communication Error 302 8 3 2 5 Cover Open 303 B 3 3 Recoverable errors 304 8 3 3 1 Toner Low Detection 305 B 4 Other Special Cases 306 B 4 1 Manual Paper Feed 307 B 4 2 Cleaning 308 B 4 2 Diagram Description of Print Operations 309 C Illustrated Parts List Illustrated Parts List 310 oection 1 Cabinet Assembly 311 oection 2 Control Panel Assy 312 oection 3 Printer Assembly 313 4 Base Assembly 314 oection 5 Frame Assy Scanner L 315 6 Frame Assy Scanner U 316 7 Cables Option Boards 317 D Second Paper Feeder Preface 318 1 Outline 319 1 1 Functions 320 1 2 External View and Component Names 321 2 Mechanism Description 322 2 1 General Mechanism 323 2 2 Hopper Mechanism 324 3 Parts Replacement 325 3 1 Precautions Concerning Parts Replacement 326 3 2 Parts Layout 327 3 9 Parts Replacement Methods 328 3 3 1 Stepping motor Hopping 329 PM 3 3 2 TQSB2 PCB 3
318. o subscriber number 20 characters digits only ISDN ID subscriber code 10 characters alphabetic characters lowercase characters The setting data must be transferred to the G4 board in G3 m Handling in G4 mode Mot used Switching in standard procedure Used for location display Used for TSI CIL printing ISDM Mo is used for collating closed area communi cation In case of origination the ISDN number if used for reporting the calling subscriber number It is reported to the network In case of termination the ISDN number is used for MSN collation 07 ISDN Sub No Set a sub address 1 Setting values 19 characters digits only The setting data must be transferred to the G4 board Handling in G3 mode Handling in G4 mode Used for sub collation Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 124 OKI Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 5 3 Machine Settings 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Auto Answer Mode FAX TEL T F TAD MEM PC and FWD Monitor Volume OFF LOW MID HIGH MID HIGH Buzzer Volume LOW MIDDLE HIGH User Language ENGLISH OTHER Second language Remote Diagnosis OFF ON TX Mo
319. oadcast Initiate function but the remote fax has not the broadcast capability In Closed Network setting TSI CIG CSR is either not received or if received it is not authorized one Contents of CM JM are faulty at transmission side Phase 2 time out at transmission side Phase 3 time out at transmission side Training time out of phase B control channel at transmission side In Confidential Reception the mail box specified by transmitter is not set up and open In closed Network setting TSI CSI is either not received or if received is it not authorized one Contents of CM JM are faulty at receive side Phase 2 time out at receive side Phase 3 time out at receive side Training time out of phase B control channel at receive side The number of continuous error lines have exceeded the specified limit The number of random error lines have exceeded the specified limit Memory Overflow has occurred while receiving in memory Memory Overflow has occurred during Confidential Reception DECODER hardware error cannot reproduce picture Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 215 OKI Service Guide OKIFAX 5700 5900 Chapter 6 Cleaning and Maintenance Service Code list Table 6 15 1 2 2 Description 9C1 DECODER hardware error cannot detect end of picture 1A0 Th
320. oading through the Centro cable is different in the following points as compared with loading in the HSLS 1 While transition to the PC loading process is judged according to the presence absence of the HSLS board transition to PC loading is possible by detection of memory error occurrence and manual key operation this time 2 header information is added anew to cope with the addition of the loading program as one of the loading data 3 There is no special application in this PC loading unlike the HSLS Loading is performed by loading data output to the parallel port by means of a binary specification copy b 4 In the case of the HSLS returning to normal standby state will not occur so long as the HSLS board is installed In this system on the other hand the normal standby state is set automatically upon detection of the end of loading data by means of the header data 5 The cause of the error is displayed by the corresponding code upon occurrence of a hash NG or other error For the code see 6 List of Error Causes and Corresponding Codes Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 350 OKI Service Guide OKIFAX 5700 5900 Chapter E PC Loading 2 3 G4 PC Loading The G4 board PC loading data transferred from the PC through the bi Centro cable is temporarily stored in
321. oard eh or DUC L LAR bed os led ks SET za gt VU EZ UHTEL li ra 11 Firg t Sx fil Spaces par Spare pari Va EE To HERE X lt same Diagram side view gt m LI lec DA ESI xl eol al WoT Led 11 424 Cor SW SUA DUE eel mm i JO REA 1 Acc ii Ku iv iD i use x wi js TERI L XE ng va m7 PARLI Fee 1 MBA initi pE g a i 1 F wee EE Copyright 1998 Okidata Division of America Inc rights reserved See the
322. oduct Specification Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 347 Service Guide OKIFAX 5700 5900 Chapter E PC Loading 2 Basic Operation 2 1 Supported Functions 2 2 Differences from HSLS 2 3 G4 PC Loading Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 348 OKI Service Guide OKIFAX 5700 5900 Chapter E PC Loading 2 1 Supported Functions The PC loading functions described herein are as follows Functions equivalent to those used in the existing HSLS High Speed Loading System are supported 1 Default data area loading function 2 Language area loading function 3 Flash memory area program loading function The flash memory on the ISDN option board is included These PC loading functions are supported only when the OS used on the PC side is either MS DOS Ver 6 0 or above or PC DOS Ver 6 0 or above Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 349 OKI Service Guide OKIFAX 5700 5900 Chapter E PC Loading 2 2 Differences from HSLS It must be noted that PC l
323. on to MH codes only This setting is required when the line noise affects the received image 1 Setting values ON MH only OFF MMR MR or MH is selected depending on communication capacity High speed modem rate Set the initial value of modem transmission speed 1 Setting values 33 6 28 8 14 4 9 6 4 8k bps selectable T1 RX timer value Set the T1 timer for reception The time from issue of the first DIS to issue of a signal is checked If a time out occurs the line is disconnected 1 Setting values 10 255 selectable in 1 second steps Enter a value with ten keys 14 T1 TX timer value Set the T1 timer call connection wait time XTTO for transmission T1 TX is a time to detect up to 3 flags of DIS sent from a called fax machine This timer sets the time that lapses from the moment the last digit has been transmitted to the moment the line is disconnected 1 Setting values 10 255 selectable in 1 second steps Enter a value using ten keys T2 timer 100ms Set the T2 timer The T2 timer is an EOL End Of Line signal interval timer used for G3 image reception or an instruction reception wait timer If any signal cannot be detected within the timer set time the fax disconnects the line 1 Setting values 1 255 selectable in 100 ms steps Enter a value with ten keys Actual value Set value x 100 ms Suppose the set value is 060 then 060 100 ms 65 Copyright 1998 Okidata Divi
324. ooh L1 CE 2 um um mm Del rimis UE Gace Tune ured Fols rera i FP 7 pu i o i CH WIFE i BE Gave i i x L cst i az IMT I i i I PPE SKE zm i Soon only Percer EXP En i E 3 p fai Aan Az J i 00 00 00700 7 75 472 Lt te Jj me I E IM LAS Ead nme ced e Ear rl n Des or DUI Eri EA oy oraraa rs ISOLE T X mw mm Omm mm mo Hire 4124 3 Fuss MITES ATER 178 09 pauses KUBA T HARETR Ip lt same Diagram side view gt MLSE aS OL IEN yel acceda 9 trt acl A 1 35 WES 54 Pee Mur puc spun OL Dep a Lon pao orn Lae aed uy Ra DG p ged gag chan A eee o oo SD x37 50 pues peg
325. opyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 142 Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 6 User Default Setting m enost same opa ifa rir dem ear othe nin ose AL otu sir won sib air FAXITEL TE TADAMEM UE CPU Fax E a EE HE ON lal a al Ra a led el lll nl El HiGH MID HIGH 12 BUZZER VOLUME LOW MID HIGH Mp MO MD MO MID MID MID MID MID LOW MID MID EHI USER LANGUAGE Pp eee oo ie te Ui oer puer uer puer uer uer uer oer uer uer uer uer uer TX MODE DEFAULT FETANDARIDTEWEETEFTRA FRET RR FIRE PHOTO Q ET MR TD NR TE 16 NO TONER WEW AX Dri ouo roo uH 1d INSTANT MALINE O O O AR w um um EM ME MM ME MM MM EH NN i ur ur os aH IEEE EO ON ON OH OH OW OM OM ON ON OM OM COM OM oy OM OM O wr por or por or or cr ce cer ver oer vr
326. or Board for NIC DM1 11 NIC Network Interface Card Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 264 OKI Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions Block Diagram hi ene j EUM d en Carino N 1 L FN tt E UI dc pl cran p T Mia conis 52 ie GE mmi iini Face 2 Ach Bren TUIS Deb CE Dose tege ce ic 000 n ge Tow TIL i TL SERO y Dpim 1 LAH eed creche be Board sig SA or DAY booed LA bcd rea TET Tee Te TU TEST bi amp 11 Ae cri VC 2 ACME por ear Ton TX rae pre Pa ORIFAX 5700 5920 Black Diagram lt same Diagram Side View gt FACH ED ie arn 42018 0069 00 98 XV AIMO xL 35v3 UL Asya OF ad EL pex phi
327. oth boards at the same time Unscrew one ground Contact assembly screw and remove the ground cable from the AC inlet 2 Disconnect two connectors to separate two boards 3 Remove the contact assembly Caution Never touch the pattern on the low voltage board gums power supply board Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 179 OKI Service Guide OKIFAX 5700 5900 Chapter 4 Disassembly 4 3 14 Disassembling the Operation Unit 1 Remove the paper guide U Two screws assembly by unscrewing two screws 2 Unscrew 22 screws and disengage six hooks to remove the P76 P77 board assembly 3 Remove the numeric keypad Tausch key Mumenc key pad 4 Disconnect the white connector to separate the P76 board from the Pr Board P77 board Spring connector Caution The white connector is a spring connector Be careful not to damage the connector when disconnecting it Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 180 OKI Service Guide OKIFAX 5700 5900 Chapter 4 Disassembly 4 3 14 1 Disassembling the Operation Unit Paper guide U Assembly Separation Rubbe
328. ove the screw 12 which is keeping the rear cover 13 and guide 2nd assy 10 Remove the guide 2nd assy 10 7 Remove the protect M 14 guide bracket 15 planet gears 16 and planet gear bracket 17 8 Remove the E ring 18 which is keeping the sheet link 19 on the guide R 2nd assy 10 and pull out the hinge stand 20 9 Remove three remaining screws 21 which are keeping the motor on the motor bracket 22 and remove the connector off the Stepping Motor 23 10 Remove two screws 24 on the Stepping Motor 23 Rear Cover 53 Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 330 OKI Service Guide OKIFAX 5700 5900 Chapter D Second Paper Feeder 3 3 2 TQSB2 PCB 1 Remove the pulse motor see 3 3 1 2 Remove the connector O from the TQSB 2 PCB P 3 Remove the screw Q and remove the 2 PCB P Note Refer to Detail A in the previous section Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 331 OKI Service Guide OKIFAX 5700 5900 Chapter D Second Paper Feeder 3 3 3 Hopping Roller Shaft Assy and One way Clutch Gear 1 Follow up to step 3 of 3 3 1 and remove the hopping
329. overed are for loading by each of default data flash memory program and language areas which are equivalent to those of the existing HSLS Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 345 OKI Service Guide OKIFAX 5700 5900 Chapter E PC Loading 1 3 Note on Explanation The terms used herein shall be interpreted as follows unless specified otherwise Transmission from the PC to the MFP Receiving Receiving from the PC to the MFP Loading data Data in general that is transferred from the PC to the MFP Loading program Program for receiving the data actually loaded to the MFP Transfer Data transfer from the MFP to the G4 board MFP main unit Main unit of the MFP excluding the option board MFP system Whole MFP system including the option board G4 board PC loading Data transferred from the PC to the MFP that is a G4 board data loader or a G4 board program to be loaded G4 board loading Program that runs in the G4 board s DRAM to receive the G4 program board program from the MFP main unit Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 346 Service Guide OKIFAX 5700 5900 Chapter E PC Loading 1 4 Related Document FX 056 176 Pr
330. ow Second Paper Feeder Stepping motor hopping 3 3 1 TQSB 2 PCB 3 3 2 Hopping roller shaft assy and One way clutch gear 3 3 3 Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 329 OKI Service Guide OKIFAX 5700 5900 Chapter D Second Paper Feeder 3 3 1 Stepping motor Hopping 1 Turn the facsimile power switch off pull out the AC cord from the outlet Remove the facsimile off Second Paper Feeder 2 Take the paper cassette assy 1 out of Second Paper Feeder 3 Remove six screws 2 and remove the upper plate 3 Remove two screws 5 and remove the hopping frame assy 6 4 Remove the front cover assy 4 off the guide boss on the guide L 2nd assy 7 by bending the guide L 2nd assy 7 in the direction of arrow shown in the magnified view below 5 Pull the sheet guide assy 8 in the direction of arrow a and also push in the direction of arrow b to unlock the notch and bring the sheet guide assy 8 in the direction of arrow c to remove the sheet guide assy 8 Rear Cover 13 o p ME Guide R 2nd Assy i see Detail A i 2 a E E AD Font Cover Assy 2 Guide Boss 6 Remove three screws 9 which are holding the guide R 2nd assy 10 to the bottom plate 11 Rem
331. p OKIFAX1 05 0 2 200 115 OF 58H 5200 OF 1 u 2127 OP 55M ABCDEPGHIJELEN O 0001 0004 0007 OERIDATA UA OKIDATA 02 0004 0006 0 000S 0010 0012 ORIDATA 0014 0016 0018 OEKIDATA 001A 001G 001 0020 0022 0024 OKIDATA 0020 ORKIDATA 0028 Fig 1 6 14 2 Group Directory P1 for OKIFAX 5900 Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com Group Directory P2 GROUP 141 143 145 147 149 151 153 155 157 153 151 163 165 167 163 Lid 173 175 177 221 245 227 229 LOCATION RKAI EIGYOU INTL RAI EIGYOU NOR KAI EIGYOU DEN KAI EIGYOU TCH KAI EIGYOU AUT RAI BEIGYOU PRE EKAI EIGYOU GRE y wg a Hy gH i ERI EIGYOU ZSIHN KAI SISYA INTL KAI SISYA NO R KAI SISYA DEM RKAI SISYA TCH 5 EARI SISYRAR FEE KAI SISYA GRE KAI SISYA SIM ORI DATA USA DATA DATA ABCDEFGHIJ12345 ABCDEEGHIJ34567 ABCDEEGHIJ55 5783
332. pages 10 Result of the communication LOST PAGES 0913 053 419 RESULT LOST LST LOST LOST LEST Donc oooc 00009 Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 58 OKI Service Guide OKIFAX 5700 5900 Chapter 1 General Information Confidential RX Report CONFIDENTIAL RX REPORT 12 58 1798 17 05 IZsORI DISTANT STATION FRADE PAGES RESLLT 12 24 01 30 123452728012345272801z34 COMF 01 noz Fig 1 6 9 Confidential Report 1 Title of the report 2 Date and time when the report was printed 3 Sender ID 4 Date of transmission or reception 5 Time when the communication started 6 Length of time for which the OKIFAX 5700 5900 was connected to the line 7 Identification of the remote station 8 Mode of the communication e The stored confidential box number is printed in the MODE column e 01 box number 9 Total number of pages 10 Result of the communication 11 Service code Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 59 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Protocol Dump P1 PROTOCOL DUMP
333. placed LED print head new part is the same as that of the used LED print head old part you do not always have to set the LED print head strobe time by the technical function Refer to chapter 5 Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 163 Service Guide OKIFAX 5700 5900 Chapter 4 Disassembly 4 2 Tools Table 4 1 shows the tools required for the replacement of parts such as circuit boards and mechanical units Table 4 1 Tools Service tools Qty Remarks Remarks Philips screw driver L a Philips screw driver M qo Flat screw drivers S EE Philips screw driver 5 Za Multimeter Short ciucuit test Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 164 OKI Service Guide OKIFAX 5700 5900 Chapter 4 Disassembly 4 3 How to Disassemble and Reassemble This section explains how to disassemble and reassemble the fax e Figure 4 3 shows the disassembly procedure flow as generalization e The detailed disassembly procedure is explained from sub section 4 3 1 to 4 3 18 Doc table Control Panel unit Assembly Eject Roller _ Assembly Manual Feed Assembly Release LED Prin
334. pyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 170 Service Guide OKIFAX 5700 5900 Chapter 4 Disassembly 4 3 5 NCU Board 1 Remove the NCU board by unscrewing two screws Caution Earth cable position is different from each machine version MCL board Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 171 Service Guide OKIFAX 5700 5900 Chapter 4 Disassembly 4 3 6 MODEM Board 1 Remove the plate by unscrewing two screws 1 2 Remove the MODEM board by unscrewing one screw 2 Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com uU Page 172 5700 5900 Chapter 4 Disassembly 4 3 7 Plate Package 1 Unscrew two screws 1 and pull out the rear plate 2 Unscrew four screws 2 and take out the package plate Caution Before taking out the package plate disconnect the connector of Battery Package plate Copyright 1998 Okidata Division of America Inc rights reserved See t
335. r The Separation Rubber can be removed from the Paper Guide U Separation Rubber Assembly Feed Roller 1 Remove the ground cbale by removing Feed Fialler the two screws 5 p 2 gt Remove the Feed Roller by removing 27 the gear and ADF bearings I Berew 5 Ground cable ADF bearings Scan Roller Remove the Scan Roller by removing the gear and ADF bearing Fixing hooks Exit Roller Exit Roller Remove the Exit Roller while soreading Caution Be careful as not to break the shaft of the Exit and holding up the part of the fixing Roller when removing hooks Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 181 OKI Service Guide OKIFAX 5700 5900 Chapter 4 Disassembly 4 3 15 Disassembling the Scanner Unit L Paper Guide Unscrew two screws and remove the Two gcrewa paper guide ps Removing the Paper Guide 1 Insert the screwdriver in the holes two in the paper guide and push the screwdriver in the direction of the arrow 1 to release the hooks 2 While pressing on the portion indicated by the arrow 2 with fingers lift the paper guide for removal Precautions for Installing the Paper Guide Install the paper guide while pressing the PC1 lever This is necessary to prevent the lever from sticking Copyright 199
336. r 100ms DIS Bit32 Error Criterion OFF Hook Bypass NL Equalizer Attenutor TF Tone Attenutor MF Attenutor Ring Dura 10ms CML Timing 100ms LED Head Strobe Media Type TR Latch Current V34 TX Retry Symbol Rate NSF Switch ID TSI Priority Toner Count Clear Parallel Pick Up Print Priority JBIG Facility LLC Check OFF ON OFF ON selecting the country code OFF ONCE ALL OFF ON OFF TYPE1 TYPE2 TYPES3 OFF TYPE1 TYPE2 OFF ON Month Day Year or Day Month Y ear OFF ON OFF ON OFF ON 4 8 9 6 14 4 28 8 33 6k 10 to 255 10 to 255 1 to 255 OFF ON 0 to 99 OFF ON 0 4 8 12 0 to 1598 Country codezFHE 7 to 15dB Country 0 to 15dB 0 to 15dB 10 to 99 10ms 1to 19 100ms 00000 to 11111 M MH H 2 1 0 1 2 OFF ON 2400 2800 3200 3429 1005 OFF ON See Section 2 9 2 3 Technical Functions Setup for the detail TECHNICAL PRG TECHNICAL B 1 LOCAL TEST 1 LO CAL TEST Speed Access 25 ETIP 2 SETUP 400ms 3 SYSTEM 3 EYSTEHM BESET ENTER Key SETUP ENTER Key BIT 02 MONITOR CONT OFF 03 COUNTRY CODE OM ENMTER Key gon 01 SERVICE 2 CIRT DN OFF 03 COUNTRY CODE ON SETUP ENTER Kay COUNTRY CODE HONITOR COHBT Busa 1 1 D 4 1 D 1 CODE USA INTL
337. r 7 Troubleshooting 7 3 ALARM LED On Communication error d ALARM LED goes off Checking Points Yes COVER OPEN on LCD Press STOP key Yes Yes PRINTER ALARM alarm PAPER JAM alarm NO PAPER alarm Yes Return to section 7 1 4 Yes Go to 7 22 Printer unit Replace toner cartridge 2 Check photocoupler of board Replace R76 board DOCUMENT JAM Yes alarm Check that the document transport path up to PC2 is normal Check PC2 Replace MCNT R76 board See 7 21 for further details Note PRINTER ALARM i will be shown as follows PRINTER ALARM 2 and PRINTER ALARM 4 Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 222 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting 7 4 Printing Test Failure Perform SELF DIAGNOSIS Mo Mo End Replace MCNT R76 Board No Go to 7 22 printer unit to section 7 1 Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 223 Service Guide OKIFAX 5700 5900 Chapter 7
338. r Feeder and this motion is transmitted to rotate the one way clutch of the hopping frame assembly The paper is delivered from the hopper into the facsimile through the turning of the hopping roller and feed roller Once delivered into the facsimile the paper is then controlled and fed through by pulse motor registration of the facsimile Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 324 OKI Service Guide OKIFAX 5700 5900 Chapter D Second Paper Feeder 2 2 Hopper Mechanism The hopper automatically feeds the facsimile with the paper being set single sheet at a time When the paper is loaded in the paper cassette it is then transported by the pulse motor carrying forward only a single sheet caught by the separation rubber at a time Separation rubber ADF roller Feed roller rallar Pinch roller scan rolle Sub roller D Paper exit face down Image sensor EP drum s g Resist roller Paper exit up Second Paper Feeder Transfer roller Hopping roller Heater roller One way clutch rallar Backup rallar Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 325 OKI S
339. rmation Table 1 5 1 8 8 Basic Performance Specifications Item jSpecficatons O PC interface applications The following four modes are supported Option 1 PC Printer function 2 PC Scanner function 3 PC FaxModem function Note 1 Hardware is standard and software is option for Bi Centro interface Network print service e This function can be used for OKIFAX 5700 5900 network option printer service The OkiHSP NIC Network Interface Card Ethernet Adapter used for OKIFAX 5700 5900 is originally designed for the OkiPage printers and is intended to be forward compatible with future products utilizing an compatible interface Installing the NIC card for OKIFAX 5700 5900 provides Network print service as an option ISDN G4 option The following four modes are supported 1 G4 function 2 ISDN G4 communication 3 ISDN G3 communication 4 ISDN Report and List consumption of the machine 1 TTypialpowr Note when power save mode is set to ON Chart ITU T No 1 40 Ambientcondition 7 seetablebelow operatio Power off mode During Storage Unit Temperature 50 90 32 110 14 110 F 10 32 0 43 10 43 C Humidity 20 80 10 90 10 90 RH Maximum wet bulb 77 80 4 F temperature 25 26 8 Minimum difference between wet and dry bulb temperatures 1 Storage conditions specified
340. rns but the hopping roller is prevented from turning by the one way clutch gear 2 The paper is further advanced in synchrony with the print data EP drum Hopping roller Transfer roller Resist roller CCW Counterclockwise Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 289 OKI Service Guide OKIFAX 5700 5900 Chapter B Print Operation Description 2 Charging Charging is affected by applying a DC voltage to the charge roller that is in contact with the EP image drum surface Charge roller drum The charge roller is composed of two layers consisting of a conductive layer and a surface protective layer that has elasticity in order to secure a good contact with the EP image drum When the DC voltage 1 30 KV KVDC applied from the Power Supply Unit exceeds a threshold value charging begins The applied voltage is proportional to charge potential with off set of approx 550V Charge Potential V 800 550 1300 V Applied Voltage Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 290 OKI Service Guide OKIFAX 5700 5900 Chapter B Print Operation Description 3 Exposure Light emitted
341. rpose To check ROMs RAMs and Printing function MENU key gt RESOLUTION key twice gt Technical PRG gt Local Test gt Self diagnosis See Fig 1 6 11 1 and Fig 1 6 11 2 Log report This report will be manually printed out for fault analysis MENU key gt Report Print See Fig 1 6 12 Function list This list can be printed out manually from the report operation This list is printed out user function only and does not print technical function MENU key gt Report Print See Fig 1 6 13 1 Fig 1 6 Fig 1 6 13 5 and Fig 1 6 Group directory This list can be printed out manually for a selected group only Group 1 to 420 through operation This list cannot output all group at a time If Group is omitted report will not be printed out MENU No 8 Report Print No 4 See Fig 1 6 14 1 Fig 1 6 14 2 Fig 1 6 14 3 and Fig 1 6 14 4 Protocol dump G4 This report will be manually printed out for maintenance purpose If itis G4 the G4 communication protocol dump is printed out MENU No 8 gt Report Print No 8 See Fig 1 6 15 1 and Fig 1 6 15 2 NIC Network Interface Card This report will be manually printed out for maintenance configuration purpose MENU No 8 gt Report Print No 9 See Fig 1 6 16 1 and Fig 1 6 16 2 This report is not available for localization Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Bu
342. rtner Exchange BPX for any updates to this material http bpx okidata com 146 Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 9 1 Self Diagnosis Flow To check ROMs and printing function Test report will be automatically printed out LOCAL TEST iBsELr DIAGNOSIS 2 SENS CALIBRATION 3 LED TEST Key SELF DIAGNOSIS CPU PRGI XXXX PRGZ XEXEX EXECUTING Paper size Other 1 SHELF DIAGHOSIS SELF DIAGNOSIS CPU PAPER SIZE PRGl1 XXXX PRG2 XZXXX PRINTING 3 Sec End of feed stand 1 OTHEH is shown as below EXEC JIS B5 A5 A6 Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 147 Service Guide OKIFAX 5700 5900 Chapter 2 Installation Self Diagnosis Report MAIN BOARD DEVICE ID ISDN BOARD SELF DIAGNOSIS REPORT CPU ROM VERSION HASH CPU RAM PROGRAMI VERSION HASH PROSRAMZ VERSION HASH LANGUAGE VERSION HASH DEFAULT VERSION HASH DEFAULT TYPE MODEM VERSION CARTRIDGE OPT MEM 2M Okifax 5700 VERSION HASH CPU RAM PROGRAM VERSION HASH 2M 2 AAAA hhhh OK AAAA OK hhhh hhnhh OK hhhh aaaa
343. s Replace the ID unit Charging roller inside the ID unit Ve penod Replace the ID unit No Yes Cleaning roller inside the ID unit 0 93 23 6 mm failure period Replace the ID unit Yes 1 89 48 1 mm gt Replace the transfer roller period Heater roller inside the fuser unit failure Heplace the fuser unit 2 48 62 5 mm Yes period 1 98 50 3 mm 129 Replace the Back up roller period Check the fax control side Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 257 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting Troubleshooting flow chart 12 Missing Print on Output Some parts not printed Is the print paper folded Yes Replace the paper bent or scratched dici No Yes dirty Mo Check ID unit or Power Supply Unit Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 258 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting Troubleshooting flow chart 13 Vertical White Stripes on Output White belts or streakes in the vertical direction 5 the lens surface of the Yes Clean the lens LED print
344. s applied to the paper from the reverse side The application of a high positive voltage the from the power supply to the transfer roller causes the positive charge inducement on the transfer roller surface transferring the charge to the paper as it contacts the transfer roller The toner with negative charge is attracted to the image drum surface and it is transferred to the upper side of the paper due to the positive charge on the reverse side of the paper Image drum VT IU XH epi pa Transfer roller 6 Fusing After the end of the transfer operation the unfused toner image is fused on the paper under heat and pressure as it passes between the heater roller and the back up roller The heater roller with a Teflon coating incorporates a 500 W heater Halogen lamp which heats the heat roller A thermister which is in contact with the heater roller regulates the heater roller at a predetermined temperature about 185 for OKIFAX 5000 series A safety thermostat cuts off voltage supply to the heater by opening the thermostat in the event of abnormal rise in temperature The back up roller is held under a pressure of 3 76 kg applied by the pressure spring on each side Heater roller Heater Separation claw Thermistor Pressure Spring 7 Cleaning When the transfer is completed the residual toner left on the image drum is attracted to the cleaning roller temporarily by static electricity and the image drum s
345. s have been updated properly RESULT OK is displayed an the third line on the LCD and the Completion buzzer sounds Jump to initial process Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 363 Service Guide OKIFAX 5700 5900 Chapter E PC Loading 3 3 3 G4 PC Loading Flow G4 PC Loading automatically rewrites the program stored in the machine by using PC This function is only for serviceman PROG 4 DEFAULT SET 5 FO LOADING efca LOADING ENTER Key Machine G4 PC LOADING G4 PC LOADING ARE YOO SURE BUST EHTER WHEN DONE ENTER Key 506 1 0 PO LGOADIASG RECEIVING End of data reception Data has not been received 1 minute PC LOADIAG ERROR CODE Execution of initial processing Qum T m B MEMORY FREE 100 Memory data exists redial is being waited document reserved to be transmitted exists a machine alarm excluding no paper toner low and no ID alarms or the telephone is off hooked Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 364
346. s to this material http bpx okidata com 133 OKI Service Guide OKIFAX 5700 5900 Chapter 2 Installation Table 2 9 5 5 Incoming Options No Item 7 Incoming Ring Set up the soft ringer Instead of ringer circuit software can control built in speaker to ring sound 1 Setting values ON Sounded OFF Not sounded DRC Sounded during DRC detection Selection is skipped over when the ISDN board is mounted selection allowed if SERVICE BIT ON If DISTINCTIVE RING is settable OFF ON DRC is selectable Settable means that SERVICE BIT is ON or mask by XPARA is not provided with SERVICE BIT OFF If DISTINCTIVE RING cannot be set OFF or ON is selectable Setting is possible if SERVICE BIT is ON even though masking is done by XPARA In this case if SERVICE BIT is turned OFF with this setting set to DRC setting is changed from DRC to the default i e initial value provided for each default type COUNTRY CODE is USA AUS NZL SIN or HNG this setting is set to DRC If COUNTRY CODE is changed to any other country setting is changed from DRC to the default 61 Remote Receive Set a remote access address This function is used to transfer a call received by an external telephone set connected to fax by entering two digit MF tones if the remote receive setting is not OFF When this function is off control of Parallel Pick Up doesn t do it at all regardless of ON OFF of Parall
347. sembly properly Yes Replace the transfer roller ID unit or Power Supply Unit gt Supply toner Use paper of specified grade Replace the paper gt Clean the lens Install the LED print head properly Make proper contact of the contact plate of the transfer roller with the contact assembly Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com Page 253 OKI Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting Troubleshooting flow chart 8 Smeared Background on Output The blank background is smeared Yes Close and wait for about Has the Image Drum been 30 minutes exposed ta external light Is the heat roller of the Clean it fuser unit dirty Yes Adjust the contact of the Is the contact of the cleaning roller of the ID unit in contact With the contact assembly properly cleaning roller to contact the contact assembly properly Replace the EP unit or H10 Board MCNT R76 Board Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 254 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting Troubleshooting flow chart 9 Blank Output Blank p
348. siness Partner Exchange BPX for any updates to this material http bpx okidata com 21 OKI Service Guide OKIFAX 5700 5900 Chapter 1 General Information 1 6 1 Shows Reports and Lists 2 2 Active Memory Files P1 Active Memory Files P2 Active Memory Files Activity Report Message Confirmation Normal report Message Confirmation Error report Broadcast Entry Report P1 Broadcast Entry Report P2 Broadcast Entry Report P1 Broadcast Entry Report P2 Broadcast Entry Report Broadcast TX Broadcast Confirmation Report P1 Broadcast Confirmation Report P2 Broadcast Confirmation Report P1 Broadcast Confirmation Report P2 Broadcast Confirmation Report Broadcast TX by Speed Dial Configuration P1 Configuration P2 Configuration P3 Configuration P1 Configuration P2 Telephone Directory P1 Telephone Directory P2 Telephone Directory P3 Telephone Directory P4 Telephone Directory P5 Telephone Directory P1 Telephone Directory P2 Telephone Directory P3 Telephone Directory P4 Telephone Directory P5 Telephone Directory P6 Telephone Directory P7 Telephone Directory P8 Telephone Directory Speed dial Power Outage Report Confidential RX Report Protocol Dump P1 Protocol Dump P2 Self Diagnosis Report Function List P1 Function List P2 Function List P3 Function List P1 Function List P2 Function List P3 Group Directory Group Directory P1 Group Directory P2 Group Directory Speed dial Protocol
349. sion of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 105 OKI Service Guide OKIFAX 5700 5900 Chapter 2 Installation Service Personnel Initial Settings Table 2 9 2 3 6 11 T F a No 17 p bit 32 Determine whether the thirty second bit expansion bit of DIS is to be sent out 1 Setting values ON Transmits a bit32 and a successing bit 32 OFF Not transmit When OFF is selected machines of other companies cannot receive documents in the EX FINE SEP SUB mode or JBIG Error criterion Set an image error criterion RTN sending standard Sets the threshold value whether to transmit RTN or MCF signal when the error occurs in received data 1 Setting values 00 99 96 selectable in 196 steps Enter a value with ten keys COPY operation cannot be used NL equalizer Set up the reception amplitude equalizer 1 Setting values Select one of the following values according to the line length 0 dB 4 dB 8 dB 12 dB selectable 19 Off hook bypass Determine whether on hook is regarded as off hook Switches the function of maintaining communication without hooking up the telephone set in normal testing etc 1 Setting values ON bypassed OFF Not bypassed Note When ON is selected in off hook bypass mode the Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA
350. ss gt 1 19 eu az T Key 4 Key MACHINE SETTINGS 22 TONER SAWE 23 24 1 5 SIZE SETTINGS 23 SEHDER ID 218 PAPER SIZE 25 PAPER SIZE SETTINGS 24 1 ST PAPER SIZE 25 PAPER SIZE 26 POWER SAVE HODE MACHINE SETTINGS 28 PAPER SIZE SAVE 27 ISDH DIAL MODE T Kay SETTINGS zh POWER SAVE HOPE 27 son DIAL MODE 2B SFEESH RECEIVE T Kay Rey SETTINGS 26 POWER SAVE HOLE 27 TSEN DIAL 28 RECEIVE Speed Accass ENTER Key 23 SENDER CH ENTER Key Key 24 1 5 SIZE Ad LETTER LEGAL 13 A4 LETTER LEGAL 13 LEGAL 14 ENTER Key EXEC JIS B5 AS AB oh ENTER Key 25 4 PAPER SIZE i A4 LETTER LEGAL 13 LEGAL 14 ENTER Key EXEC JIS B5 A5 3 ENTER Key 16 POWER SAVE MODE i _ GFF 5 Kay 4 ENTER Key 17 ISDH DIAL MODE Bs HODE Gd HODE G3 MODE ENTER Key G4 MODE 4 Key 29 SPEECH RECEIVE DN OFF ON Some options of the MACHINE SETTINGS menu cannot be selected depending on the destination of delivery machine specs and machine settings However numbers related to speed access are fixed If there are u
351. stallation 2 9 2 2 8 Ring Dura 10ms Selects the minimum ring detection time to meet country s requirements Adjusting time is 100MS to 990MS in 10MS steps TECHHICAL d ILOCAL TEST SETUP 23 MF ATT 24 nino DURA 25 CHL TIHING 1l 00H5 2 SETUP 3 SYSTEM RESET Key 24 Key 400ms 24 RING DURA LORS VALUE 10 94 TELE EHTER DOHE ENTER Key 14 T 24 RING DURA VALUE 1bD 953 oar sions ENTER WHEN DONE ENTER Key Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 98 Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 2 2 9 CML Timing 100ms Selects the time from end of ring to CML ON Adjusting time is 100MS to 1900MS in 100MS steps SETUP 24 RING DURA LONE TIMING 100 5 TECHNICAL FRG JE l LOCAL TEST 2 SETUP 24 LED HEAD STROBE 3 SYSTEM RESET Key 25 Key 400ms CHL TIMING VALUE U0 15 B ib xs ENTER WHEN ENTER Key 25 DHL TIMHMIHG 0 15 100HM8 ENTER Key Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata
352. surface is transferred to the upper side of the paper by the positive charge on the lower side of the paper EP drum Transfer roller Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 293 OKI Service Guide OKIFAX 5700 5900 Chapter B Print Operation Description 6 Fusing After the end of the transfer operation the unfused toner image is fused on the paper under heat and pressure as it passes between the heater roller and the back up roller The heater roller with a Teflon coating incorporates a 500 W heater Halogen lamp which heats the heat roller A thermister which is in contact with the heater roller regulates the heater roller at a predetermined temperature about 185 C for OKIFAX 5000 series A safety thermostat cuts off voltage supply to the heater by opening the thermostat in the event of abnormal rise in temperature The back up roller is held under a pressure of 2 84 kg by the pressure spring at each side Heater roller Heater Separation claw Thermistor Pressure spring Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com Page 294 OKI Service Guide OKIFAX 5700 5900 Chapter B Print Operation Description 7 Cleani
353. t C C A A O e e lt 2 140733401 3 140733301 14 140733302 Sheet One touch OF5700 5 140919601 Cover One touch OF5700 OF5700 Lo 40732401 Cover One touch OF5900 OF5900 Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 313 OKI Service Guide OKIFAX 5700 5900 Chapter C Illustrated Parts List Section 3 Printer Assembly lt front view gt lt side view gt FA Fy PON a ae n D DL ds T I ue F L i Q ty 40796501 Stacker Assy 176 40778101 Gear Idle 760 16 3 4022901 00 Main 4 4039621 Pulse Regist 5 40295101 Gear Idle B 260 16 MEE EE 6 51239501 ReductionGear _ 17 402948001 8 140625702 HeatAssy 176 1 1 9 51711401 Rubber HoppingRoller 0 51607402 BearingA 059 7 50405501 Toner Sensor Assy 12 51010701 Sensor Plate In 2 1 51228901 2 14 1240 ldleeGerB 1 15 5085901 JResetlevrR NM 16 51229201 lt lt Mo 17 40740000 Rollr Hegisraion 1 118 404301 JBeaing TR 1 2 19 140437801 Roller Transfer B Assy
354. t Head i Rear Cover NCU Cover Plate guard ide Cover RH Side cover L Separation Rubber Control panel Assy OPE Board Frame Feed Roller scanner Sensor Roller U Assy Scan Motor Exit Roller Frame Sub roller Pinch Roller Scanner ADF Raller Contact Image Fusing unit F Resist Motor Drum Motor Lower Base Motor Ass y Back up Roller Transfer Roller Resist Roller Resist amp Drum Motors Inlet Sensor Plate Toner Sensor Hopping Roller Power Supply Unit Cassette Guide Contact Assembly Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 165 OKI Service Guide OKIFAX 5700 5900 Chapter 4 Disassembly Whole Unit Picture Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 166 Service Guide OKIFAX 5700 5900 Chapter 4 Disassembly 4 3 1 Document Table Cover 1 Open the operation panel 2 Remove the cover by unscrewing four screws Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for
355. t Key SCAN COUNT 2 TONER COUNT count 3 PRINT COUNT Wscan count ENTER Key ENTER TO CONFIRM eee is COUNTED Value 3 Ser Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 202 OKI Service Guide OKIFAX 5700 5900 Chapter 6 Cleaning and Maintenance 6 4 Printer Counter Display Clear Service 1 Purpose The service personnel can clear and check the following counters Image Drum Toner Image Drum Total Print Scan 2 Procedure The following shows the case when the service bit has been set ON ENTERS COUNTER Key COUNT CLEAR Key COUNT CLEAR Key COUNT COURT CLEAR rA 2 TONER COUNT 3 DRUH T COUNT ENTER FRISS CLEAR CLERR T Key COUNTER TONER COUNT CLEAR Key TONER COUNT CLEAR Kay 1 DRUM COUNT COUNT CLEAR COUNT eee 3 pRUM T COUNT ENTER FRESE CLEAR PRESS CLEAR TO ENTERS COUNTER Key DROHT COUNT CLEAR Kay DRUM IT COUNT CLEAR Key 8 COUNT COUNT CLEAR 7 pnus tr COUNT rerea 4 PRINT COUNT ENTER PRESS CLEAR PRESS CLEAR EMTER COUNTER Key PRINT COUNT CLEAR Kay PRINT COUNT CLEAR Kay 3 DRiHMIT SOUNT COUNT 7 Brant COUNT 5 SCAN COU
356. t No Specify the destination of a relay report for relay broadcast initiate transmission When this destination is specified a relay report is transmitted to the specified destination upon the relay broadcast initiate transmission 1 Number of characters used to specify a destination 40 characters ten keys 0 9 PAUSE HYPHEN SPACE The HYPHEN key is prohibited when country code is set to FRE Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 119 OKI Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 5 Setup 1 The machine is standby state with no document 2 Press the MENU key once 3 Press the SHIFT DOWN 43 key three times 4 The menu option 10 SETUP indicated by the blinking cursor is selected and press the ENTER SHIFT RIGHT gt key 5 The display will be shown SETUP and you can access a desired function by switching among menus using SHIFT keys 7 and press the ENTER SHIFT RIGHT gt key 1 Select Menu is shown as below Note There are two methods for accessing a desired function Step access and Speed access direct access Speed access number must be entered with two digits 1 2 Clock Adjustment No 00 I D Password Programming No 01 to 07 Machine Settings No 10 to 28 Dialing Options No 40 to 52
357. t key 4 When there is case where NIC card cannot be supported these mode will not be displayed Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com OK Wy Page 138 Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 5 7 Table Item 7 Specifications Auto Tray Switch Paper Size Check LAN Print Timeout IP Address Determine whether the current tray is automatically switched to another tray when the current tray runs out of paper in the LAN print mode This setting can be made only when the second tray is installed 1 Setting values ON Switched OFF Not switched Determine whether the set paper size is to be checked against the host specified paper size in the LAN print mode 1 Setting values ON Checked OFF Not checked If the two paper sizes do not match the machine takes the following action ON Issues a paper request directly before starting printing and detects the paper size and jam after starting printing OFF Does not issues a paper request directly before starting printing nor detect the paper size and jam after starting printing Set the time from job start to job end during which image data storage in the image memory from LAN should be completed If this time is expired LAN printing will be interrupted 1 Setting values 5 sec 30
358. tep 1 Set MH ONLY Technical setup No 12 to ON Yes set HIGH SPEED MODEM RATE Technical setup No 13 to 4 8K bps 19 No Adjust send signal power level Technical setup Mo 21 No Set ECHO PROTECTION Technical setup No 11 to ON Mo Heturn to section 7 1 Test other fax machine under the same conditions especially concerning Step 1 4 Mo Do they transmit normally Yes Check the line and the network The hardware of the troubled fax machine may be damaged Go to 7 13 High speed Modem Test to localize the cause Description Protective tone is 1700 Hz 200 ms This signal is added to training signal to protect the training signal against echo as follows d Protective tone message signal 1700 Hz 200 ms Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 226 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting 7 8 Auto Reception Failure Manual reception Yes N Your handset telephone 9 Does display show FAX If rings when call arrives not press MENU EXIT key m hen 10 on the dial keypad 1 irati the handset of telephone set Select FAX AUTO RECEIVE Yes Check the following items No 1 Placed in the manual receive mode 2 STAHT
359. th ten keys Actual value Set value x 10 ms Suppose the set value is 12 then 12 x 10 ms 120 ms CML timing 100ms Set a line seizure timing within the range from 100 ms to 1900 ms 1 Setting values 1 19 selectable in 100 ms steps Enter a value with ten keys Actual value Set value x 100 ms Suppose the set value is 03 then 03 x 100 ms 300 ms Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 107 Service Guide OKIFAX 5700 5900 Chapter 2 Installation Service Personnel Initial Settings Table 2 9 2 3 8 11 LED heat strobe Specifications Set the LED head strobe time The larger the value the darker the image 1 Setting values 00000 to 11111 5 bits Note1 When the rank marking of the new replaced LED print head new part is same as that of the old used LED print head old part you do not always have to set the LED print head strobe signal Note2 Intensity ranking is determined by the first second and third digits from the right on the LED print head serial number i e in 061 061 is the intensity ranking Note3 Setting values are not initialized even though All Data Clear is performed Setting of Technical Function No 26 00000000000000000090000000000000
360. the arrow Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 185 OKI Service Guide OKIFAX 5700 5900 Chapter 4 Disassembly 4 3 19 Scanner Motor 1 Remove the scanner latch 2 Remove the motor cable and unscrew two screws 1 to remove the motor along with the bracket Caution Do not remove the four screws securing the motor 3 Remove the bracket and ground plate by unscrewing two screws Ground plate Bracket 4 Remove the damper by unscrewing two screws Caution As a maintenance part the damper is available separately from the motor Keep the damper without throwing it away Precautions for Installation 1 When installing the damper attention to its orientation and screw positions 2 When installing the bracket and ground plate check for their positions Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 186 OKI Service Guide OKIFAX 5700 5900 ae Chapter 4 Disassembly 4 3 20 Disassembling the Printer Unit Drum Resist Motor 1 Remove the drum motor by unscrewing two screws 1 2 remove the resist motor by unscrewing two screws 2 Dium motor
361. tments 5 2 1 Confirmation Items The clock frequency and power voltage of the machine are not possible to adjust in the field However their measurement procedures are described here for confirmation of clock frequency and each voltage 1 Clock Frequency e Measurement point R76 board R180 2 pin and ground terminal e Specification 20 000 MHz 50 PPM Note If the counter does not read with 20 000 MHz replace with a new crystal oscillator X1 2 DC Voltage SUB e X Measurement point R76 board CN1 A8 pin and ground terminal e Specification 5 2 4 3 DC Voltage e X Measurement point R76 board CN1 B10 A11 B11 and A12 pin and ground terminal e Specification 5 1 4 4 8V DC Voltage e Measurement point R76 board CN1 A16 and ground terminal e Specification 8V 4 5 8V DC Voltage e Measurement point R76 board CN1 B15 pin and ground terminal e Specification 8V 4 6 24 DC Voltage e Measurement point R76 board CN1 B6 pin and ground terminal e Specification 22V to 27V 7 38 DC Voltage e Measurement point R76 board CN1 B12 A13 and B13 pin and ground terminal e Specification 26V to 45V 8 Contact Image Sensor Output SIG signal Measurement point R76 board CN13 1 pin and ground terminal e Specification A waveform sample is shown below e Test chart White sheet A4 size 1 0 2 Sms Copyright 1998 Okidata Division of OKI America Inc Al
362. to 150 V r m s Inoperative below 10 V Note This range may differ by the requirement of PTT 2 Frequency range 20 to 68 Hz Note This range may differ by the requirement of PTT 3 Ring response time One ringing signal or 5 sec 10 sec 15 sec and 20 sec selectable ull Memory capacity Image optional memory memory OKIFAX 5700 2 5 M byte 2 4 M byte OKIFAX 5900 4 5 M byte 2 4 M byte Note 1 ITU T No 1 sample document is used to count the number of sheets Note 2 Memory back up time is 72 hours typical and Battery full charge condition after the power off condition No Specifications Telephone handset option General telephone function is available while the power is on Note In the fax special versions general telephone is available even when the power is off Overheat protection The heater of the fuser unit is controlled within the predetermined temperature range by the thermistor If the temperature of the heater exceeds the range the LCD displays PRINTER ALARM 4 Furthermore the built in thermostat in the fuser unit prevents the heater from being overheated even in the event of the failures in the above temperature control circuit Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 18 Service Guide OKIFAX 5700 5900 Chapter 1 General Info
363. trated Parts List Section 7 Cables Option Boards Qty Remaks ONE ERR N 5 O OJO 2 lt H lt e Rev __ JA JjJCONNCodOPRE i 1 2 B CONN Cord PC1 PC2 1 2 4 CONN Cord Wire Motor 1 2 g JCONNCocCS 1 J A __ 6 40916401 Speaker 1 2 17 J CONNCodPSU 23V 7 8 40808001 CONN Cord PSU High Low f 19 fComector Cord 1 10 40805101 Battery Assy Secondary 1 Core 1 1 2 n2 04434167251 1 1 4 SFC Core 1 0 C 4 22 15 SFC Core 1 1106 6 1 4 4 7 1 2 4620050 1 18 409461 MLETBO7 1 t9 484901 JPCBUnitt DMi 1 2 20 4080501 JPCBUnitGAA 1 0 0 21 40755201 2MB 216 140755202 Board RA1_2 4MB 31 22 5662101 JFIC2 001 9850 NM 02 28 56618901 1 J 24 56635001 TEL1 TEL2 1 2 125 40920 1 X ISDN Modular cord 4wire 3m 126 53078001 6 DC1 Connector Plug Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 318 OKI Service Guide OKIFAX 5700 5900 Chapter D Second Paper Feeder
364. tration of activities at the contact point of the image drum surface and the developing roller arrow marks denote the direction the electric field Note The toner supply roller and the developing roller are supplied with bias voltages required during the developing process as shown below 500 is supplied to the toner supply roller 265 VDC to the developing roller Connected and bias voltage supplied when the cover is closed N Developing roller Toner supply roller drum Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 292 OKI Service Guide OKIFAX 5700 5900 Chapter B Print Operation Description 5 Transfer The transfer roller is composed of conductive sponge material and is designed to make the EP image drum surface and the paper closely into contact Paper is placed over the EP image drum surface and a positive charge opposite in polarity to the toner is applied to the paper from its reverse side The application of a high positive voltage 1 5 KVDC from the Power Supply Unit H10 board to the transfer roller causes the positive charge induced on the transfer roller surface to be transferred to the paper at the contact between the transfer roller and the paper As a result toner charged negative that is attracted to the EP image drum
365. tte Up to 250 sheets cassette first cassette Oki Data recommended paper second cassette Up to 500 sheets cassette Oki Data recommended paper Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 14 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Table 1 5 1 4 8 Basic Performance Specifications Specifications Effective recording area Printing area Recording paper feed direction 1 Printable area 1 LeterSie 456 14inchlegalSize 13inch Legal Size ich inh inh inch 330 2 216 324 2 211 3 T 2 3 ore 3 o 3 1 oR 3 B 2 3 042 3 02 3 02 3 L 0 08 008 2 009 23 009 23 R 0 08 008 2 00 23 009 23 1 Guaranteed printing area Letter Size 14 inch Legal Size 13 inch Legal Size ich mm inch mm inh mm 330 2 216 317 5 ew 80 2032 i973 so 232 80 203 2 6 35 B 025 635 025 65 0 25 635 025 6455 6 35 R 025 635 025 635 025 635 9025 635 Note The printable area means the area allowing actual printing at the time of receiving The guaranteed printing area means the area where the printing quality is guaranteed These tables do not include vertical and horizontal ad
366. uage and default is shown below Use the value only as reference since the transfer time varies with each type of PC 8 1 Main Board 8 2 ISDN Option Board Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com PRIN Page 372 OKI Service Guide OKIFAX 5700 5900 Chapter E PC Loading 8 1 Main Board Measuring conditions MFP OKIFAX 5700 5900 Flash memory MBM29F800T non cleared state Transfer file version STD1 Result Time for transfer from PC to FAX main unit Approx seconds Flash memory update time Approx seconds Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 373 Service Guide OKIFAX 5700 5900 Chapter E PC Loading 8 2 ISDN Option Board OKIFAX 5700 5900 Time for transfer from PC to FAX ISDN Board About 60 seconds Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 374 OKI Service Manual for OF53 56Plus Chapter 7 Troubleshooting Overall Troubleshooting Flowchart Problems Problems indicated by LCD message Use the LCD Troubleshoot Message Trouble using Charts 1
367. ul J eem somme 3 n Soar componi ac L dau UT Via JUN CERT 4E canc 00 007 620 Vor 2j LH TIFF ALD Pane Dow if canal as um ATL aereo cay MEN LL LEM LAM orrae FITE bord vice LA brand ry ere bs m es RAD Ul 0344 MEME ATED In cmn Wt Spare part HM IG BARES OQ lt same Diagram side view gt ded DOLLS DL Lii Guides Lid zucca 2 328 Fk Sy qid LL Wi FAN lE p er MLSS x LSPS Cao dr 9 ptt Cos DOCU gv ADE LOS F 2 uoaa Aso Dig ARES STs E ex mm umm Se da po E
368. up items in SETUP LAN OPTIONS are not printed 6 Printed only when the second tray is mounted 7 If no telephone number is registered only the telephone number column is left blank and its line itself is not left blank 8 If the ID of this machine is not registered the ID is left blank and its line itself is left blank 9 The item is left blank when an ISDN board is mounted However printed when Service Bit ON 10 Printed only when the machine is OKIFAX5900 11 Machine setting No 26 power save mode is not printed when the ISDN LAN board is mounted Error Name Error Description returned within 5 seconds after powering on HSP Error 21 Received the operation command during the POWER ON mode if it takes 3 seconds or more to transfer to the operation mode after clearance of the initial synchronizing flag HSP Error 22 In the Reverse Data command the HSP card could not transmit all the notification data from the higher modules In case a communication error has occurred between the HSP and host HSP Error 00 Copyright 1998 Okidata Division of America Inc rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 43 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Telephone Directory P1 10 11 14 20 21 22 23 TELEPHONE DIRECTORY P1 12 24 1995 17 05 ID
369. urface is cleaned Image drum Transfer roller 8 Cleaning of Rollers The charge transfer and cleaning rollers are cleaned for the following cases e Warning up when the power is turned on Warning up after the opening and closing of the cover e When the number of sheets accumulated reaches 10 or more and the printout operation ends Changes in bias voltage applied to each roller move attaching toner off the roller to the image drum and return it to the developer Copyright 1998 Okidata Division of America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 286 OKI Service Guide OKIFAX 5700 5900 Chapter B Print Operation Description B 1 Mechanical Components 1 EP drum cartridge The EP image cartridge consists of an EP image drum a charger and a developer The cartridge forms a toner image on the drum using an electrostatic latent image formed by the LED print head 2 Resist motor This resist motor is a pulse motor of 48 steps rotation that is two phase excited by the signal from the M76 board It drives the hopping roller and the resist roller via two one way clutches according to the direction of rotation 3 Drum motor This drum motor is a pulse motor of 48 steps rotation that is two phase excited by the signal from the M76 board and is the main motor of this mechanism 4 LED head
370. ut detecting CNG the line is switched to the facsimile starting reception immediately TYPE2 After completion of TAD operation the machine returns to the standby state TYPES The machine starts detecting CNG 15 seconds after the telephone starts the auto answering operation If TAD operation ends without detecting the machine returns to the standby state When this setting is set to OFF in the TAD mode the FAX mode will be selected automatically Real time dialing Determine whether real time dialing is enabled If itis enabled determine when it will be enabled 1 Setting values OFF TYPE1 External telephone is off hooked TYPE2 selectable OFF Real time dialing is disabled accumulated dialing only TYPE1 Enabled when the external telephone is off hooked TYPE2 Enabled when the external telephone is off hooked or the HOOK key is pressed answering device Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 103 OKI Service Guide OKIFAX 5700 5900 Chapter 2 Installation Service Personnel Initial Settings Table 2 9 2 3 4 11 Specifications TEL FAX switching Determine whether the TEL FAX mode can be selected in the AUTO ANSWER mode 1 Setting values ON Selective OFF Not selective When OFF is selected in the TEL FAX mode the FAX mode
371. ved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 272 OKI Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions 5 PC Scanner Option Tim YT EPN s mii Ser iuf ed Et Wiles Perphedand coed mater gk Ered iip mnt E les kot ea A 1 Ered Dese Fires C n EC ES i Va Bes Ca ori d oom i EoiN Supe besos i LI i rti i x1 1 MTL CS I HIM CORKIFAX SUO only birey 1 Beek HAZ J GEE LAH HTC bawd aio Ge or DU baid LAS bemi os amaria lad ks PRET EE E cbii PN 404 5 VU EZ PTE 234 li ra 11 Firg t A Diil 275 36 Spies par Spare pari BE E lt same Diagram side view gt xp3evgncL ewgcL zu 22 00 DT mds Phir 2m bi RON CERIA RIED X L SESWIBOQ 1 3 owe 1 peer 919 yp pups nn o paca Pay
372. vice Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 2 2 6 T F Tone Att Adjusts the attenuation dB for the send MF tone power level Adjusting the value is 0 to 15dB in one dB steps SETIP 21 2 TINE 23 ATT TECHHICAL gt TEST 2 SETUF 3 SYSTEM RESET ENTER Key 400ms 22 T F TONE ATT VALUE 6 15 J ENTER WHEN DONE ENTER Key 9 22 T F TONE YALUE 2 19 DE ENTER DOHNE ENTER Key Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 96 Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 2 2 7 MF Att Adjusts the attenuation dB for the send MF tone power level Adjusting the value is 0 to 15dB in one dB steps aETUF TECHNICAL 28 T F 1 LOCAL TEST 3 ATT SETUP 24 RING DURA 10 8 SYSTEM RESET Key 23 Key 400rmns 23 MF ATT VALUE 0 15 1 DB ENTER WHER DONE ENTER Key 6 ENTER WHER DONE ENTER Key Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 97 Service Guide OKIFAX 5700 5900 Chapter 2 In
373. vision of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com 28 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Broadcast Entry Report P1 BROADCAST ENTRY REPORT P1 LOCATION ID 1 1234557890123456789012345678901234567890 i ORI SHIBAURA SzFZ D5D T2FX 175VP ENHANC S ORIFAXdb Lll1 Ml25INTL 13 lt 5 15 lt 1000 17 0 1922275 21 23 4 200 25 0F 2B 27 0F 21 29 0F 12M 31 5600 33 0000 35 0003 37 0006 39 0009 101 0001 103 0003 105 0005 107 0007 109 0009 11 113 0001 115 000 117 0 0011 119 0013 121 OKIDATA DD15 123 OKIDATA 0017 125 0019 127 129 0010 131 001 133 0 0021 135 0023 137 02 139 0027 12 24 1998 17 04 ID OKI TARASAKI LOCATION ID 2 1234567890123456788012345678901234567880D i ORI SHIBAURA 6 FX 175 B FX 56 10 4 12 M125 US l4 OKIFAXI050 l6 OKIFAX2200 18 115AD 20 zoF 8 22 O0F 5B8H 24 5400 26 0F 1 28 2127 30 0 55 32

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